HF. People. Not just lawyers. We know it's you who makes the difference. Are you a Legal Assistant, Paralegal Support or a Litigation Administrator, no matter what your title is, it's a great time to join our fast growing Outsourced Solutions Department here at HF! So, if you are ambitious and hardworking, we think you will like the look of our Legal Assistant position that we are recruiting for. We are looking to hear from individuals who are based near to our Manchester (Salford Quays), Liverpool, Leeds, Southampton or London office's. What will you be doing? We are recruiting for Legal Assistant's to support our Litigation teams within our Outsourced Department. We are looking for talented people, with great customer service skills to liaise with third parties. Attention to detail is vital, as you will processing cheques and loss forms and data inputting into our case management system. You will also be key in supporting the wider department, as you will be providing general administrative duties to the Team and to also assist Litigation Executives with files in the production of standard documentation. What do I need? If you are hardworking, well organised, enjoy working as part of a successful team, have a confident telephone manner and enjoy using your initiative, then we can help you build a long and rewarding legal career with HF! We would be looking to hear from those who have previous experience within a similar legal assisting role, however, previous experience isn't essential as training on the job will be provided What's in it for you? This is a real chance for you to shine and start a successful career in law. We have a strong reputation for developing and nurturing employees, there are many opportunities for progression for you to have a rewarding and prosperous career at HF! This is what our Partner and Head of Outsourced Solutions, David, says about the role; "As a continuously evolving, dynamic team, we proactively seek for our team members to grow and develop their skills both intrinsically within HF and extrinsically with clients to deliver better results. The HF approach is to support and empower teams to continue to build upon their existing skills, to work independently and take initiative handling their workload. We look forward to welcoming the successful candidate in to our team; adding their knowledge and enthusiasm to our strong core. " About the company HF is one of the UK's leading providers of legal and handling services to the general insurance sector. Established in 1969, the firm currently provides legal services to 12 of the UK's 20 largest motor insurers in specialist areas such as counter fraud, large & complex injury, motor and casualty services, recoveries, costs and credit hire. We are not your stereotypical corporate law firm. We offer flexible and remote working and have a relaxed dress code - you can be yourself at work! We continue to place a firm emphasis on investing in our people and promoting internally, from paying for professional subscriptions to offering learning and development grants for further study, we are always looking to invest and grow our people. We're always looking to recognise and reward our people for the work they do. Here are just a few of the benefits you will have access to as part of our team: 25 days' annual leave (in addition to public holidays), increasing to 30 days with service Private healthcare provision Company pension scheme Enhanced parental leave Cycle to Work scheme Life insurance and income protection Employee Assistance Programme & Digital GP service Season ticket loans Flu vouchers Bonus scheme HF Discounts Sounds great! What next? If HF feels like a place where you can belong, we'd love to learn more about you! Once you've submitted an application the next steps of the process, if successful, you will be invited to a virtual interview. As an equal opportunities' employer, we're passionate about inclusive hiring approaches. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll do our best to support you.
May 16, 2024
Full time
HF. People. Not just lawyers. We know it's you who makes the difference. Are you a Legal Assistant, Paralegal Support or a Litigation Administrator, no matter what your title is, it's a great time to join our fast growing Outsourced Solutions Department here at HF! So, if you are ambitious and hardworking, we think you will like the look of our Legal Assistant position that we are recruiting for. We are looking to hear from individuals who are based near to our Manchester (Salford Quays), Liverpool, Leeds, Southampton or London office's. What will you be doing? We are recruiting for Legal Assistant's to support our Litigation teams within our Outsourced Department. We are looking for talented people, with great customer service skills to liaise with third parties. Attention to detail is vital, as you will processing cheques and loss forms and data inputting into our case management system. You will also be key in supporting the wider department, as you will be providing general administrative duties to the Team and to also assist Litigation Executives with files in the production of standard documentation. What do I need? If you are hardworking, well organised, enjoy working as part of a successful team, have a confident telephone manner and enjoy using your initiative, then we can help you build a long and rewarding legal career with HF! We would be looking to hear from those who have previous experience within a similar legal assisting role, however, previous experience isn't essential as training on the job will be provided What's in it for you? This is a real chance for you to shine and start a successful career in law. We have a strong reputation for developing and nurturing employees, there are many opportunities for progression for you to have a rewarding and prosperous career at HF! This is what our Partner and Head of Outsourced Solutions, David, says about the role; "As a continuously evolving, dynamic team, we proactively seek for our team members to grow and develop their skills both intrinsically within HF and extrinsically with clients to deliver better results. The HF approach is to support and empower teams to continue to build upon their existing skills, to work independently and take initiative handling their workload. We look forward to welcoming the successful candidate in to our team; adding their knowledge and enthusiasm to our strong core. " About the company HF is one of the UK's leading providers of legal and handling services to the general insurance sector. Established in 1969, the firm currently provides legal services to 12 of the UK's 20 largest motor insurers in specialist areas such as counter fraud, large & complex injury, motor and casualty services, recoveries, costs and credit hire. We are not your stereotypical corporate law firm. We offer flexible and remote working and have a relaxed dress code - you can be yourself at work! We continue to place a firm emphasis on investing in our people and promoting internally, from paying for professional subscriptions to offering learning and development grants for further study, we are always looking to invest and grow our people. We're always looking to recognise and reward our people for the work they do. Here are just a few of the benefits you will have access to as part of our team: 25 days' annual leave (in addition to public holidays), increasing to 30 days with service Private healthcare provision Company pension scheme Enhanced parental leave Cycle to Work scheme Life insurance and income protection Employee Assistance Programme & Digital GP service Season ticket loans Flu vouchers Bonus scheme HF Discounts Sounds great! What next? If HF feels like a place where you can belong, we'd love to learn more about you! Once you've submitted an application the next steps of the process, if successful, you will be invited to a virtual interview. As an equal opportunities' employer, we're passionate about inclusive hiring approaches. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll do our best to support you.
HF. People. Not just lawyers. We know it's you who makes the difference. Administrative Support, Legal Assistant, Paralegal Support, Litigation Administrator, Legal Support, no matter what your title is, it's a great time to join HF Recoveries. Our success is breeding success.So,if you are ambitious and hardworking then you can be part of something exciting as we grow and develop together. Legal Assistant HF Recoveries are recruiting for Legal Assistants, to support our Litigation teams. We are looking for talented people, with great customer service skills to help our impressive list of Client Insurers and their Policyholders through the litigation process as we recover their outstanding outlay and uninsured losses. No day is the same in HF Recoveries, and our Legal Assistants are great team players who become brilliant at multi-tasking. As a Legal Assistant you will manage your own workload, handle inbound and outbound telephone calls, prepare legal documentation, and update legal cases for our Clients and Policyholders. If you are hardworking, well organised, enjoy working as part of a successful team, have a confident telephone manner and enjoy using your initiative, then we can help you build a long and rewarding legal career in Litigation with HF Recoveries. So many of our Legal Assistants have shown ambition and been promoted into senior Litigation handling roles and Team Leader positions. If you are interested, please read on. What's in it for you? Quite a lot really. We offer attractive salaries as well as hybrid and flexible working hours, once you have successfully passed your six months probation period. We want your career to flourish, and we will continually invest in you, offering you lots of training and support. We're always looking to recognise and reward our people for the work they do. Here are just a few of the benefits you'll have access to, as part of our team: 25 days' annual leave (in addition to public holidays), increasing to 30 days with service Hybrid working after successfully completing your 6 months probation period Private healthcare provision Company pension scheme Enhanced parental leave Cycle to Work scheme Life insurance and income protection Employee Assistance Programme & Digital GP service Season ticket loans Flu vouchers Bonus scheme Perks at work scheme package About the company HF is one of the UK's leading providers of legal and handling services to the general insurance sector. Established in 1969, the firm currently provides legal services to 12 of the UK's 20 largest motor insurers in specialist areas such as counter fraud, large & complex injury, motor and casualty services, recoveries, costs and credit hire. Next steps? If you are ready to apply, the button is below! Please submit your application along with a cover letter stating why we should offer you a position in the Recoveries department. As an equal opportunities' employer, we're passionate about inclusive hiring approaches. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll do our best to support you. Please note this is a full time position , 35 hours per week, Monday to Friday based from our office at MediaCity, Salford Quays.
May 15, 2024
Full time
HF. People. Not just lawyers. We know it's you who makes the difference. Administrative Support, Legal Assistant, Paralegal Support, Litigation Administrator, Legal Support, no matter what your title is, it's a great time to join HF Recoveries. Our success is breeding success.So,if you are ambitious and hardworking then you can be part of something exciting as we grow and develop together. Legal Assistant HF Recoveries are recruiting for Legal Assistants, to support our Litigation teams. We are looking for talented people, with great customer service skills to help our impressive list of Client Insurers and their Policyholders through the litigation process as we recover their outstanding outlay and uninsured losses. No day is the same in HF Recoveries, and our Legal Assistants are great team players who become brilliant at multi-tasking. As a Legal Assistant you will manage your own workload, handle inbound and outbound telephone calls, prepare legal documentation, and update legal cases for our Clients and Policyholders. If you are hardworking, well organised, enjoy working as part of a successful team, have a confident telephone manner and enjoy using your initiative, then we can help you build a long and rewarding legal career in Litigation with HF Recoveries. So many of our Legal Assistants have shown ambition and been promoted into senior Litigation handling roles and Team Leader positions. If you are interested, please read on. What's in it for you? Quite a lot really. We offer attractive salaries as well as hybrid and flexible working hours, once you have successfully passed your six months probation period. We want your career to flourish, and we will continually invest in you, offering you lots of training and support. We're always looking to recognise and reward our people for the work they do. Here are just a few of the benefits you'll have access to, as part of our team: 25 days' annual leave (in addition to public holidays), increasing to 30 days with service Hybrid working after successfully completing your 6 months probation period Private healthcare provision Company pension scheme Enhanced parental leave Cycle to Work scheme Life insurance and income protection Employee Assistance Programme & Digital GP service Season ticket loans Flu vouchers Bonus scheme Perks at work scheme package About the company HF is one of the UK's leading providers of legal and handling services to the general insurance sector. Established in 1969, the firm currently provides legal services to 12 of the UK's 20 largest motor insurers in specialist areas such as counter fraud, large & complex injury, motor and casualty services, recoveries, costs and credit hire. Next steps? If you are ready to apply, the button is below! Please submit your application along with a cover letter stating why we should offer you a position in the Recoveries department. As an equal opportunities' employer, we're passionate about inclusive hiring approaches. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll do our best to support you. Please note this is a full time position , 35 hours per week, Monday to Friday based from our office at MediaCity, Salford Quays.
Fraud Customer Service Administrator - Temp to Perm Rochester 25,000 - 26,000 ASAP START On-going Temporary Role An excellent opportunity has arisen for a Fraud Customer Service Advisor to join a successful, and well-established team in Rochester. Your main purpose will be to investigate and seek resolution to a caseload of complex fraudulent claims. There will be a mixture of administration and telephone based customer service in this role. If you're keen on this role and available immediately - please apply now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
May 14, 2024
Seasonal
Fraud Customer Service Administrator - Temp to Perm Rochester 25,000 - 26,000 ASAP START On-going Temporary Role An excellent opportunity has arisen for a Fraud Customer Service Advisor to join a successful, and well-established team in Rochester. Your main purpose will be to investigate and seek resolution to a caseload of complex fraudulent claims. There will be a mixture of administration and telephone based customer service in this role. If you're keen on this role and available immediately - please apply now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Credit Investigator Clayton Le Moors, Accrington £19.888- £23.398 Per Annum + Benefits About us Now part of the Fraser Group, Studio Retail Ltd are one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity At Studio, we are constantly evolving & transforming, and we now have exciting opportunities for brilliant Administrators to join our busy, growing Financial Services team. As Credit Investigator you will assess and process customer credit account requests in line with set criteria, quality and regulatory standards and expectations Processing of customer credit account requests, adhering to TCF and SRL's standards and expectations Providing pre-account fraud detection and call handling as required Reviewing remediation activity on customer account and updating appropriately Maintaining the accuracy of assigned processes and procedures Processing of credit file amendment requests against set criteria following the principles of reciprocity Adhering to all compliance, governance, risk and SRL standards, ensuring that the right customer outcomes are achieved. Who are we looking for? Experience of working within the retail, financial services sector Knowledge of financial sector compliance and governance, i.e., FCA, TCF, Data Protection is desirable Ability to deliver in a fast-paced environment Delivery and customer focussed Experience of effective customer and complaint handling Is analytical, pragmatic and systematic in approach to problem solving Ability to manage conflict and knows when to escalate Self-motivated with the ability to work individually and as part of a wider team Attention to detail Excellent communication skills, both verbal and written IT literate Why Studio Retail? We have many experienced colleagues who'll tell you they love working at Studio because of the people and the opportunities to develop. It's a fast-paced environment and the offices have a friendly and informal feel to them, no suits required to do a great job here! We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.
Sep 23, 2022
Full time
Credit Investigator Clayton Le Moors, Accrington £19.888- £23.398 Per Annum + Benefits About us Now part of the Fraser Group, Studio Retail Ltd are one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity At Studio, we are constantly evolving & transforming, and we now have exciting opportunities for brilliant Administrators to join our busy, growing Financial Services team. As Credit Investigator you will assess and process customer credit account requests in line with set criteria, quality and regulatory standards and expectations Processing of customer credit account requests, adhering to TCF and SRL's standards and expectations Providing pre-account fraud detection and call handling as required Reviewing remediation activity on customer account and updating appropriately Maintaining the accuracy of assigned processes and procedures Processing of credit file amendment requests against set criteria following the principles of reciprocity Adhering to all compliance, governance, risk and SRL standards, ensuring that the right customer outcomes are achieved. Who are we looking for? Experience of working within the retail, financial services sector Knowledge of financial sector compliance and governance, i.e., FCA, TCF, Data Protection is desirable Ability to deliver in a fast-paced environment Delivery and customer focussed Experience of effective customer and complaint handling Is analytical, pragmatic and systematic in approach to problem solving Ability to manage conflict and knows when to escalate Self-motivated with the ability to work individually and as part of a wider team Attention to detail Excellent communication skills, both verbal and written IT literate Why Studio Retail? We have many experienced colleagues who'll tell you they love working at Studio because of the people and the opportunities to develop. It's a fast-paced environment and the offices have a friendly and informal feel to them, no suits required to do a great job here! We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.