Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Service Controller you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining the high standard of service delivery Finning is the world's largest Caterpillar dealership delivering unrivalled service for over 80 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description: Major Job Functions Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers' need. Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully to ensure the job is resolved to the mutual benefit of Finning & our external customer. Open & close work orders accurately and consistently to maximise billing accuracy & timeliness. Identify & exploit opportunities to address safety reworks, priority reworks at the same time as the repairs. Keep all systems up-to-date at all stages with accurate job information. Load trial information to the Caterpillar OEMsi web site. Load internal drives with trial data. Direct management of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers' satisfaction whilst maintaining service profitability. Ensure adherence to service processes and procedures to ensure consistent extraordinary customer service delivery. Specific Skills Customer service skills and ability to develop strong customer relations Planning and organising skills Attention to detail Influencing and negotiation skills Good interpersonal skills Good IT skills, specifically in Microsoft Office Works well as part of a team Desirable Knowledge Ideally, Advanced level of engineering aptitude Gas & Diesel Engine product knowledge Good knowledge of mobile and fixed equipment components and systems Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet) Warranty process Commissioning process Education and Experience Foundational Engineering understanding and qualification Minimum of 3 years' experience in a technical or mechanical engineering role Previous experience in a similar role within similar industry environment desirable Accountability Keep internal and external customers fully informed of job progress at all times, ensuring promises and agreed commitments are kept. Accountable for the health and safety of engineers and support staff when performing tasks. Ensure that the most cost effective and efficient solution is delivered ensuring high level of customer satisfaction to ensure safe and ISO compliant operations on site. Maximise customer revenue for service. Control expenses for service including commissioning. Manage and control approx. 100 work orders with an average value in the region of £300k per month. Ensure First Time Fix, promise date adherence, response times. Inform Field Service Supervisor of work schedule and Engineer's issues, over attendance, tooling, quality of work, customer care issues, technical issues, parts delivery problems etc. and agree on solutions. Flexible working pattern between 7am - 6pm weekdays, with a potential for Saturday if required, Direct responsibility for planning, organising and despatching approx. Working Environment Office based At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today! At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 18, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Service Controller you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining the high standard of service delivery Finning is the world's largest Caterpillar dealership delivering unrivalled service for over 80 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description: Major Job Functions Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers' need. Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully to ensure the job is resolved to the mutual benefit of Finning & our external customer. Open & close work orders accurately and consistently to maximise billing accuracy & timeliness. Identify & exploit opportunities to address safety reworks, priority reworks at the same time as the repairs. Keep all systems up-to-date at all stages with accurate job information. Load trial information to the Caterpillar OEMsi web site. Load internal drives with trial data. Direct management of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers' satisfaction whilst maintaining service profitability. Ensure adherence to service processes and procedures to ensure consistent extraordinary customer service delivery. Specific Skills Customer service skills and ability to develop strong customer relations Planning and organising skills Attention to detail Influencing and negotiation skills Good interpersonal skills Good IT skills, specifically in Microsoft Office Works well as part of a team Desirable Knowledge Ideally, Advanced level of engineering aptitude Gas & Diesel Engine product knowledge Good knowledge of mobile and fixed equipment components and systems Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet) Warranty process Commissioning process Education and Experience Foundational Engineering understanding and qualification Minimum of 3 years' experience in a technical or mechanical engineering role Previous experience in a similar role within similar industry environment desirable Accountability Keep internal and external customers fully informed of job progress at all times, ensuring promises and agreed commitments are kept. Accountable for the health and safety of engineers and support staff when performing tasks. Ensure that the most cost effective and efficient solution is delivered ensuring high level of customer satisfaction to ensure safe and ISO compliant operations on site. Maximise customer revenue for service. Control expenses for service including commissioning. Manage and control approx. 100 work orders with an average value in the region of £300k per month. Ensure First Time Fix, promise date adherence, response times. Inform Field Service Supervisor of work schedule and Engineer's issues, over attendance, tooling, quality of work, customer care issues, technical issues, parts delivery problems etc. and agree on solutions. Flexible working pattern between 7am - 6pm weekdays, with a potential for Saturday if required, Direct responsibility for planning, organising and despatching approx. Working Environment Office based At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today! At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Position Title: Chief Executive Officer Reports to: CompanyBoard (Chair / President) Package Benefits: 22 days holiday (Rising to 27 days after 5 years of service), with additional days for Christmas shopping and birthday Working hours - 9.5 day fortnight Hybrid role - 3 days in the office in Staines, Surrey and 2 days working from home Company pension scheme Plus annual bonus Main Purpose of Role/Summary In partnership with the Board, responsible for: Building the business through increased renewals and business development Implementing the strategic goals and objectives of the organisation. Managing management team and direct reports. Overseeing all financial and budgetary operations. Shaping and leading on organisational culture to retain and attract colleagues Implementing policies and procedures at an organisation-wide level. Accountability for CPDSO to its diverse constituents and stakeholders. The Board delegates responsibility for management and day-to-day operations to the Chief Executive and they have the authority to carry out these responsibilities. Person Specification Key skills, attributes and desirable qualities: Possess strong leadership and strategic thinking skills alongside exceptional planning and organisational skills Demonstrate exceptional skills in managing continuity, change and transition Deal effectively with demanding situations and design and implement suitable solutions Be a role model for integrity and values Develop individual staff and build high-performing teams Convey a professional and positive image Know how to influence and enable others, requiring professionalism from the workforce Demonstrate commitment to continued professional growth and development. Demonstrate a flexible attitude to meet the demands of both the role and the complexities of its relationships. The Chief Executive will demonstrate a commitment to results and will be: Able to execute an annual business plan for new business and membership renewals. Customer-focused and goal-driven Able to identify relevant information and transform it into individual and organisational knowledge and learning Action-oriented and innovative, translating broad goals into achievable steps Anticipating and solving problems, taking advantage of opportunities. The Chief Executive will also demonstrate business acumen and demonstrate: Knowledge of and experience in management and administration An understanding of running a membership or renewals business. Experience in integrating and coordinating diverse areas of management Knowledge of human resources; finance; oral and written communications; planning and evaluation; and governance A high level of personal skills in order to make formal, persuasive presentations to groups and to deal effectively with people from all segments of the community. Main Duties/Tasks: Governance - Works with the Board Chair to enable the Board to fulfil its governance functions. Facilitates optimum performance by the Board, its committees and individual Board members by assisting them to articulate their roles and accountabilities and organising regular performance evaluations. Alongside the Board Chair, focus on the Board's attention to long-range strategic issues. Manages the Board's due diligence process to ensure timely attention to core issues. Works with the Board, its officers and committee chairs to get the best thinking and involvement of each Board member. Policy and Planning - Works with the Board and senior staff to determine the CPD Standards Office's values, mission, vision, and short and long-term goals. Works with the Board and staff to monitor and evaluate the CPD Standards Office's relevance to the sector, its effectiveness, and its results. Keeps the Board fully informed on the condition of the organisation and on all the important factors influencing it. Identifies problems and opportunities and addresses them; brings those which are appropriate to the Board and/or its committees; and facilitates discussion and deliberation. Informs the Board and its committees about trends, issues, problems and activities in order to facilitate policy-making. Recommends policy positions. Keeps informed via personal and professional development of all relevant issues in managing all colleagues and contractors. Management, Finance and Administration - Provides effective oversight of all the CPD Standards Office's activities, and provides strategic leadership to manage day-to-day operations, and assures a smoothly functioning, efficient organisation. Assures operational quality and organisational stability through the development and implementation of standards and controls, systems and procedures, and regular evaluation. Ensures legal compliance in all areas. Oversees financial, tax, risk and facilities management. Recommends yearly budget for Board approval and prudently manages the CPD Standards Office resources within budget while maintaining quality of service delivery in all areas. Assures a work environment that recruits, retains and supports quality staff and volunteers. Assures process for selecting, developing, motivating, and evaluating staff and volunteers. Recommends staffing and financing to the Board. Specifies accountabilities for management personnel (whether paid or volunteer) and evaluates performance regularly. External Relations - Acts as an advocate for issues relevant to (organisation name), its services and relationships and serves as chief spokesperson for the CPD Standards Office, assuring proper representation. Facilitates the integration of the CPD Standards Office into the sector by using effective marketing and communications activities. Listens to members, volunteers, donors and the community in order to improve services and generate involvement, as well as responding to defined needs. Initiates, develops, and maintains cooperative relationships with key stakeholders. Works with legislators, regulatory agencies, volunteers and representatives of the CPD and professional bodies and the not-for-profit sector to promote legislative and regulatory policies that address issues for (organisation name) various stakeholders. Further specific responsibilities include: Maintain existing member services and develop new services to support member operations and, where possible, reduce bottom-line costs. Ensure that members are kept fully informed and abreast of all relevant developments and news through regular personal contact and relevant channels. Actively promote membership of the organisation. Develop alternative revenue streams to reduce the organisation's reliance on membership subscriptions. Undertake all other required activities as directed by the Board.
May 18, 2024
Full time
Position Title: Chief Executive Officer Reports to: CompanyBoard (Chair / President) Package Benefits: 22 days holiday (Rising to 27 days after 5 years of service), with additional days for Christmas shopping and birthday Working hours - 9.5 day fortnight Hybrid role - 3 days in the office in Staines, Surrey and 2 days working from home Company pension scheme Plus annual bonus Main Purpose of Role/Summary In partnership with the Board, responsible for: Building the business through increased renewals and business development Implementing the strategic goals and objectives of the organisation. Managing management team and direct reports. Overseeing all financial and budgetary operations. Shaping and leading on organisational culture to retain and attract colleagues Implementing policies and procedures at an organisation-wide level. Accountability for CPDSO to its diverse constituents and stakeholders. The Board delegates responsibility for management and day-to-day operations to the Chief Executive and they have the authority to carry out these responsibilities. Person Specification Key skills, attributes and desirable qualities: Possess strong leadership and strategic thinking skills alongside exceptional planning and organisational skills Demonstrate exceptional skills in managing continuity, change and transition Deal effectively with demanding situations and design and implement suitable solutions Be a role model for integrity and values Develop individual staff and build high-performing teams Convey a professional and positive image Know how to influence and enable others, requiring professionalism from the workforce Demonstrate commitment to continued professional growth and development. Demonstrate a flexible attitude to meet the demands of both the role and the complexities of its relationships. The Chief Executive will demonstrate a commitment to results and will be: Able to execute an annual business plan for new business and membership renewals. Customer-focused and goal-driven Able to identify relevant information and transform it into individual and organisational knowledge and learning Action-oriented and innovative, translating broad goals into achievable steps Anticipating and solving problems, taking advantage of opportunities. The Chief Executive will also demonstrate business acumen and demonstrate: Knowledge of and experience in management and administration An understanding of running a membership or renewals business. Experience in integrating and coordinating diverse areas of management Knowledge of human resources; finance; oral and written communications; planning and evaluation; and governance A high level of personal skills in order to make formal, persuasive presentations to groups and to deal effectively with people from all segments of the community. Main Duties/Tasks: Governance - Works with the Board Chair to enable the Board to fulfil its governance functions. Facilitates optimum performance by the Board, its committees and individual Board members by assisting them to articulate their roles and accountabilities and organising regular performance evaluations. Alongside the Board Chair, focus on the Board's attention to long-range strategic issues. Manages the Board's due diligence process to ensure timely attention to core issues. Works with the Board, its officers and committee chairs to get the best thinking and involvement of each Board member. Policy and Planning - Works with the Board and senior staff to determine the CPD Standards Office's values, mission, vision, and short and long-term goals. Works with the Board and staff to monitor and evaluate the CPD Standards Office's relevance to the sector, its effectiveness, and its results. Keeps the Board fully informed on the condition of the organisation and on all the important factors influencing it. Identifies problems and opportunities and addresses them; brings those which are appropriate to the Board and/or its committees; and facilitates discussion and deliberation. Informs the Board and its committees about trends, issues, problems and activities in order to facilitate policy-making. Recommends policy positions. Keeps informed via personal and professional development of all relevant issues in managing all colleagues and contractors. Management, Finance and Administration - Provides effective oversight of all the CPD Standards Office's activities, and provides strategic leadership to manage day-to-day operations, and assures a smoothly functioning, efficient organisation. Assures operational quality and organisational stability through the development and implementation of standards and controls, systems and procedures, and regular evaluation. Ensures legal compliance in all areas. Oversees financial, tax, risk and facilities management. Recommends yearly budget for Board approval and prudently manages the CPD Standards Office resources within budget while maintaining quality of service delivery in all areas. Assures a work environment that recruits, retains and supports quality staff and volunteers. Assures process for selecting, developing, motivating, and evaluating staff and volunteers. Recommends staffing and financing to the Board. Specifies accountabilities for management personnel (whether paid or volunteer) and evaluates performance regularly. External Relations - Acts as an advocate for issues relevant to (organisation name), its services and relationships and serves as chief spokesperson for the CPD Standards Office, assuring proper representation. Facilitates the integration of the CPD Standards Office into the sector by using effective marketing and communications activities. Listens to members, volunteers, donors and the community in order to improve services and generate involvement, as well as responding to defined needs. Initiates, develops, and maintains cooperative relationships with key stakeholders. Works with legislators, regulatory agencies, volunteers and representatives of the CPD and professional bodies and the not-for-profit sector to promote legislative and regulatory policies that address issues for (organisation name) various stakeholders. Further specific responsibilities include: Maintain existing member services and develop new services to support member operations and, where possible, reduce bottom-line costs. Ensure that members are kept fully informed and abreast of all relevant developments and news through regular personal contact and relevant channels. Actively promote membership of the organisation. Develop alternative revenue streams to reduce the organisation's reliance on membership subscriptions. Undertake all other required activities as directed by the Board.
Job title: Lettings BDM / Lister Location: Nottingham / Remote working option Package: From 25k basic, OTE 40k+ Contract Type: Full Time/Permanent Industry: Lettings Agency Hours: Flexible / Remote working Hybrid Home / Office Based with off-site appointments An Exceptional Opportunity Awaits! We are thrilled to present an exciting role within a leading property business as a Lettings Business Development Manager. As a vital member of our client's team, you will be responsible for driving their success in the local lettings market. By putting landlords and tenants at the heart of everything you do, you will play a pivotal role in their satisfaction and our business growth. Benefits: Work-from-home flexibility and centrally located office in Nottingham Monthly & Quarterly LLE prizes & awards to celebrate outstanding achievements! Monthly top-up training & support to fuel your professional growth Unlock additional revenue opportunities in the first 12 months and shape your dream life. Lots of hot leads ready to go Your Key Responsibilities: From initial landlord inquiries to market appraisals, tenancy applications, viewings, move-ins, property management, and check-outs, you will oversee the entire lettings process. Armed with cutting-edge Lettings Software, as well as a laptop and mobile, provided for you, you'll have all the tools you need to excel in your role. Are You Up for the Challenge? To thrive in this position, you should possess the following qualities: A Talent for New Business Generation A Complete Understanding of 360 Lettings Expertise in Property and Tenancy Management A Drive for Meeting KPIs and Achieving Targets A Proven Track Record in Business Development Exceptional Communication Skills to Engage Effectively A Sense of Urgency to Deliver Outstanding Results A Commitment to Accountability for Your Actions As a Lettings Business Development Manager, you will oversee the Nottingham area and leverage our client's Lettings Hub for referencing, paperwork creation, maintenance, accounts management, property management, inventories, and inspections. They ensure all the necessary logistics are taken care of, allowing you to focus on cultivating relationships with landlords and generating valuable business. Embrace the Freedom! Working either from home or a their centrally located office offers the freedom to meet landlords and tenants in their environment, providing a personal touch to your service. Your success will be determined by your dedication and the results you achieve, granting you the flexibility to manage your schedule effectively. Take Control of Your Destiny! Personal Attributes: Reliability - A Pillar of Your Professionalism Trustworthiness - Building Lasting Relationships Strong Negotiation Skills - The Key to Successful Deals Articulate Communication - Conveying Ideas with Clarity Professional Appearance - Representing Our Brand with Confidence Excellent Interpersonal Skills - Fostering Effective Connections If you are ready to embark on a rewarding career journey and be part of revolutionising the property industry, then seize this opportunity! Join us in shaping the future, surpassing limits, and leaving an indelible mark. Apply now and unlock your full potential! How to apply: We invite you to apply by submitting your CV ensuring it is fully up to date detailing your relevant experience and achievements. Windmill9 Consulting is a Business Consultancy and Employment Agency acting on behalf of the client. All applications will be dealt with professionally and in the strictest of confidence. We will contact suitable applicants for an initial screening to discuss your application and answer any questions you may have prior to submitting your application to the client. Please ensure your CV is fully up to date before applying. We review applications on an ongoing basis from the time that the role is advertised and will close the position as soon as we have found the right person, regardless of the closing date. We would recommend that you apply for any role that you are interested in as soon as possible to avoid disappointment Not quite what you're looking for? Feel free to get in touch to keep updated about new vacancies registered, or alternatively refer a friend.
May 18, 2024
Full time
Job title: Lettings BDM / Lister Location: Nottingham / Remote working option Package: From 25k basic, OTE 40k+ Contract Type: Full Time/Permanent Industry: Lettings Agency Hours: Flexible / Remote working Hybrid Home / Office Based with off-site appointments An Exceptional Opportunity Awaits! We are thrilled to present an exciting role within a leading property business as a Lettings Business Development Manager. As a vital member of our client's team, you will be responsible for driving their success in the local lettings market. By putting landlords and tenants at the heart of everything you do, you will play a pivotal role in their satisfaction and our business growth. Benefits: Work-from-home flexibility and centrally located office in Nottingham Monthly & Quarterly LLE prizes & awards to celebrate outstanding achievements! Monthly top-up training & support to fuel your professional growth Unlock additional revenue opportunities in the first 12 months and shape your dream life. Lots of hot leads ready to go Your Key Responsibilities: From initial landlord inquiries to market appraisals, tenancy applications, viewings, move-ins, property management, and check-outs, you will oversee the entire lettings process. Armed with cutting-edge Lettings Software, as well as a laptop and mobile, provided for you, you'll have all the tools you need to excel in your role. Are You Up for the Challenge? To thrive in this position, you should possess the following qualities: A Talent for New Business Generation A Complete Understanding of 360 Lettings Expertise in Property and Tenancy Management A Drive for Meeting KPIs and Achieving Targets A Proven Track Record in Business Development Exceptional Communication Skills to Engage Effectively A Sense of Urgency to Deliver Outstanding Results A Commitment to Accountability for Your Actions As a Lettings Business Development Manager, you will oversee the Nottingham area and leverage our client's Lettings Hub for referencing, paperwork creation, maintenance, accounts management, property management, inventories, and inspections. They ensure all the necessary logistics are taken care of, allowing you to focus on cultivating relationships with landlords and generating valuable business. Embrace the Freedom! Working either from home or a their centrally located office offers the freedom to meet landlords and tenants in their environment, providing a personal touch to your service. Your success will be determined by your dedication and the results you achieve, granting you the flexibility to manage your schedule effectively. Take Control of Your Destiny! Personal Attributes: Reliability - A Pillar of Your Professionalism Trustworthiness - Building Lasting Relationships Strong Negotiation Skills - The Key to Successful Deals Articulate Communication - Conveying Ideas with Clarity Professional Appearance - Representing Our Brand with Confidence Excellent Interpersonal Skills - Fostering Effective Connections If you are ready to embark on a rewarding career journey and be part of revolutionising the property industry, then seize this opportunity! Join us in shaping the future, surpassing limits, and leaving an indelible mark. Apply now and unlock your full potential! How to apply: We invite you to apply by submitting your CV ensuring it is fully up to date detailing your relevant experience and achievements. Windmill9 Consulting is a Business Consultancy and Employment Agency acting on behalf of the client. All applications will be dealt with professionally and in the strictest of confidence. We will contact suitable applicants for an initial screening to discuss your application and answer any questions you may have prior to submitting your application to the client. Please ensure your CV is fully up to date before applying. We review applications on an ongoing basis from the time that the role is advertised and will close the position as soon as we have found the right person, regardless of the closing date. We would recommend that you apply for any role that you are interested in as soon as possible to avoid disappointment Not quite what you're looking for? Feel free to get in touch to keep updated about new vacancies registered, or alternatively refer a friend.
As Senior Account Director, you'll be responsible for the successful delivery of client programmes - whether press office or a creative campaign. You'll be committed to ensuring work is delivered within budget and on time, as well as meeting our high quality control standards and meeting or exceeding KPIs. You'll be adept at planning in advance and commercially savvy; responsible for budget management, capacity planning and helping to grow your accounts or identify new income streams. You'll have experience working on big, multi-layered brand campaigns as well as running efficient press offices and influencer programmes. Your role as senior account lead is pivotal. You must have a 360-awareness of what's happening across your mix of client accounts at all times , ensuring the smooth running of every project, and that all work is moving forward in a timely fashion An efficient and strategic forward planner , you'll know how to keep one eye on the detail and one on the bigger picture to pre-empt challenges, navigate the media and cultural landscape, guide your team and identify opportunities for clients and new business You must be a proficient client handler , confident in giving accurate counsel and role modelling strong client relationships, striking that all important balance between firm and friendly Being commercially savvy and having an understanding of the financial workings of an agency means you'll assist in capacity planning and monitoring account resource. An awareness of revenue targets across your clients will see you provide support to your Associates on account growth plans Your experience will mean you're confident in handling campaign curveballs and client challenges proactively and professionally , modelling a solutions focussed approach and knowing when it's time to escalate to your Associates Bring positive energy , fresh thinking and approach all aspects of your role with vim and vigor; inspiring and motivating your colleagues to follow suit - even when the going gets tough Employ a tenacious approach to delivering great work . You won't settle for less than exceptional - be that delivering campaign results that smash KPIs, or ensuring work that leaves your desk has been through your rigorous quality control and is client ready A confident coach and mentor , you'll be responsible for leading and developing your team and a self-starter when it comes to your own development Your knowledge of PR and the wider comms mix will mean you understand how to deliver an integrated campaign , including working with influencers, third party agency teams and stakeholders, and putting the PESO model at the heart of all work Skills & experience These are the types of things we're looking for in candidates: Excellent writing skills . From crafting a compelling news story, to succinct social copy and client comms. Great attention to detail is a must, especially when it comes to spotting spelling mistakes and grammatical errors Creative thinking skills to identify proactive ideas, problem solves, newsjacking opportunities, press office tactics and influencer activations Great organisational skills ; juggling your own actions and helping your team members to do the same. Overseeing weekly work planning set by AM and ensuring that team members are clear on their responsibilities Outstanding media relations andan eye for a good story. Watertight knowledge of the media landscape, the ability to spot opportunities for reactive newshijacking - and the passion to make it happen Agency environments can occasionally be stressful, so the ability to work well under pressure and previous experience working in a fast-paced, agency environment is essential Strong IT skills across Microsoft Outlook, Word, Excel and PowerPoint - we use MacBooks at Tin Man Good communications, leadership and interpersonal skills at every level, and a high regard for confidentiality when needed Essentially, we're looking for someone smart, organised and driven - with a proactive attitude who is not afraid to roll their sleeves up and get stuck in
May 18, 2024
Full time
As Senior Account Director, you'll be responsible for the successful delivery of client programmes - whether press office or a creative campaign. You'll be committed to ensuring work is delivered within budget and on time, as well as meeting our high quality control standards and meeting or exceeding KPIs. You'll be adept at planning in advance and commercially savvy; responsible for budget management, capacity planning and helping to grow your accounts or identify new income streams. You'll have experience working on big, multi-layered brand campaigns as well as running efficient press offices and influencer programmes. Your role as senior account lead is pivotal. You must have a 360-awareness of what's happening across your mix of client accounts at all times , ensuring the smooth running of every project, and that all work is moving forward in a timely fashion An efficient and strategic forward planner , you'll know how to keep one eye on the detail and one on the bigger picture to pre-empt challenges, navigate the media and cultural landscape, guide your team and identify opportunities for clients and new business You must be a proficient client handler , confident in giving accurate counsel and role modelling strong client relationships, striking that all important balance between firm and friendly Being commercially savvy and having an understanding of the financial workings of an agency means you'll assist in capacity planning and monitoring account resource. An awareness of revenue targets across your clients will see you provide support to your Associates on account growth plans Your experience will mean you're confident in handling campaign curveballs and client challenges proactively and professionally , modelling a solutions focussed approach and knowing when it's time to escalate to your Associates Bring positive energy , fresh thinking and approach all aspects of your role with vim and vigor; inspiring and motivating your colleagues to follow suit - even when the going gets tough Employ a tenacious approach to delivering great work . You won't settle for less than exceptional - be that delivering campaign results that smash KPIs, or ensuring work that leaves your desk has been through your rigorous quality control and is client ready A confident coach and mentor , you'll be responsible for leading and developing your team and a self-starter when it comes to your own development Your knowledge of PR and the wider comms mix will mean you understand how to deliver an integrated campaign , including working with influencers, third party agency teams and stakeholders, and putting the PESO model at the heart of all work Skills & experience These are the types of things we're looking for in candidates: Excellent writing skills . From crafting a compelling news story, to succinct social copy and client comms. Great attention to detail is a must, especially when it comes to spotting spelling mistakes and grammatical errors Creative thinking skills to identify proactive ideas, problem solves, newsjacking opportunities, press office tactics and influencer activations Great organisational skills ; juggling your own actions and helping your team members to do the same. Overseeing weekly work planning set by AM and ensuring that team members are clear on their responsibilities Outstanding media relations andan eye for a good story. Watertight knowledge of the media landscape, the ability to spot opportunities for reactive newshijacking - and the passion to make it happen Agency environments can occasionally be stressful, so the ability to work well under pressure and previous experience working in a fast-paced, agency environment is essential Strong IT skills across Microsoft Outlook, Word, Excel and PowerPoint - we use MacBooks at Tin Man Good communications, leadership and interpersonal skills at every level, and a high regard for confidentiality when needed Essentially, we're looking for someone smart, organised and driven - with a proactive attitude who is not afraid to roll their sleeves up and get stuck in
Description: Job Title: Principal Mechanical/ Mechatronics Engineer Location: Centred around London, various UK sites, international opportunities, flexible trust based work policy. Salary: £74 - 90k PA depending on experience Full Time/Part Time: Full Time + Employee Share Option Scheme + Above industry standard holiday (30 days vs 22-25) + Close office over Xmas where possible + £500 personal development grant every year + Fully funded training and professional development opportunities + Unlimited mental health support + 3 months of equal Paternity or Maternity leave + Monthly rewilding donation on your behalf + Cycle to Work scheme About Mission Zero Technologies: MZT is a hardware technology start-up pioneering a breakthrough Direct Air carbon Capture (DAC) technology that can scrub CO2 from the air using a fraction of the energy compared to incumbent technologies developed by the likes of Carbon Engineering and Climeworks. In the past three years, MZT has evolved its technology from concept to pilot plant scale, successfully raising over £8m from a mixture of private and government funding. MZT's technology is a hybrid of approaches, combining efficient solution-phase capture of CO2 with a continuous and compact electrochemical separation technology. Mission Zero's work is guided by our principles of bold curiosity, problem solving acumen and hope for the future. We strive to realise a world where humanity has new tools to fight climate change, permanently remove CO2 from the atmosphere and produce everyday products such as concrete blocks or fuels from atmospheric carbon emissions. To do this we need to realise a decentralised Gigaton supply chain for CO2 sourced directly from the atmosphere. The opportunity: You have the opportunity to join MZT at a pivotal point in our company's history - our transition from an early-stage R&D startup into a product offering, revenue-generating company poised to rapidly scale our direct-air capture technology across the world. MZT is hiring a Principal Mechanical / Mechatronics Engineer, with skills focused on design and delivery of novel machines or system through all stages of the product life cycle - ideally ina chemical industry context. In this role you will finalise design and deliver our first technology deployments at industrial scale. Inheriting MZT product modules designed and built by our historically process engineering focused delivery team and our engineering partners, you will ensure the effective deployment, hook-up and interfacing with host sites. You will be a key member of the Delivery team, shepherding the product definition through final electro-mechanical detailed design toward site deployment at scales of 250 teCO2/year capacity at our Norfolk site up to 5,000 teCO2/year and beyond over the coming years. This will require you to apply experience in product delivery while interfacing with multiple stakeholders internally and externally. The role will be centred around our headquarters in East-Central London, but with periodic day/week assignments to our various emerging UK sites, European suppliers and further international sites in the medium to long term as we expand the business globally. Our vision for our early stage employees is that they own the business with us (literally), grow it with us and become part of the collective story of Mission Zero, taking a catalytic role in its early history and the fight against climate change. What you'll be responsible for: Leading, guiding, reviewing and developing safe electro-mechanical designs internally and with external contractors across numerous MZT projects from 50 te/year research units to 5,000 te/year scale up projects and beyond. Specification, delegation, delivery and review of all required mechanical, electrical, and relevant interdisciplinary design deliverables. Interfacing with all key external vendors for mechanical and electrical packages, especially fabricators and site hosts. Supporting project management team in technical delivery of detailed plant design and analysis for pilot and commercial systems, especially in respect of mechanical and electrical requirements including packaging philosophy and in the interfaces between contractor team engineering disciplines. Applying fundamental engineering knowledge to ensure suitable vendor boundaries are defined with the opportunity to optimise plant and product performance as MZT scales rapidly in the DAC space. Working closely at the mechanical-electrical-control interface, developing, broadening and consolidating control engineering capacity across the company. Expert understanding of EC&I scopes of work including FDS, control panel specification, software programming interfaces, proven record interfacing, practising or leading EC&I engineering. The Ideal Candidate will possess: 10 years minimum industrial experience delivering projects with significant mechanical and electrical design content across multiple industries. MEng Engineering Degree with Mechanical and/or Electrical focus or suitable discipline. Experience and understanding of the full machine/product development cycle (Conceptualisation, design, delivery/commissioning and decommissioning), Ability to use 3D CAD Modelling Software with a PLM system, (SOLIDWORKS & 3DEXPERIENCE preferred) A passion for developing technical solutions for the world's greatest challenges. Evidenced strong practical skills, comfortable with both hands-on work and desk-based tasks. Comfortable working with ambiguity. Expert understanding of mechanical packaging philosophy and procurement. Ability to design and critically evaluate GAs (General Arrangement Drawings), 3D models, P&IDs for vendor scope splits on paper and live plant scales especially from electrical and mechanical perspective. Good understanding of hazard and risk identification especially relating to e.g. PUWER, Machinery Directive, CE / UKCA marking. Appreciation of good design for minimal maintenance approaches. Experience in HAZID, HAZOP, SIL, LOPA & FMEA. Demonstrated understanding of hazard and risk identification especially from control & electrical rating perspective. Breadth of exposure to process unit operations and mechanical packaged systems extending to MV electrical installations and transformer packages Mechanical / electrical inter-discipline specialism in undergraduate / postgraduate studies. Chartered engineering status with IMechE, IEEE, IET or equivalent. Deep understanding of materials in the context of chemical and weathering resistance. Demonstrated experience working with electrodialysis / electrolytic processes and/or absorption, scrubbing, continuous gas-liquid systems, compression, liquefaction. Experience designing, running and supporting research scale, pilots and/or commercial plants. Experience with engineering supply chain management. Basic understanding of fundamental electrochemistry principles and background industrial chemistry knowledge. Familiarity with processes handling CO2. Formal training / qualifications in e.g. machine safety / CMSE. Job Ref: MZT-EngIV-Mech Start Date: 01/02/2024 Hours: Full Time
May 17, 2024
Full time
Description: Job Title: Principal Mechanical/ Mechatronics Engineer Location: Centred around London, various UK sites, international opportunities, flexible trust based work policy. Salary: £74 - 90k PA depending on experience Full Time/Part Time: Full Time + Employee Share Option Scheme + Above industry standard holiday (30 days vs 22-25) + Close office over Xmas where possible + £500 personal development grant every year + Fully funded training and professional development opportunities + Unlimited mental health support + 3 months of equal Paternity or Maternity leave + Monthly rewilding donation on your behalf + Cycle to Work scheme About Mission Zero Technologies: MZT is a hardware technology start-up pioneering a breakthrough Direct Air carbon Capture (DAC) technology that can scrub CO2 from the air using a fraction of the energy compared to incumbent technologies developed by the likes of Carbon Engineering and Climeworks. In the past three years, MZT has evolved its technology from concept to pilot plant scale, successfully raising over £8m from a mixture of private and government funding. MZT's technology is a hybrid of approaches, combining efficient solution-phase capture of CO2 with a continuous and compact electrochemical separation technology. Mission Zero's work is guided by our principles of bold curiosity, problem solving acumen and hope for the future. We strive to realise a world where humanity has new tools to fight climate change, permanently remove CO2 from the atmosphere and produce everyday products such as concrete blocks or fuels from atmospheric carbon emissions. To do this we need to realise a decentralised Gigaton supply chain for CO2 sourced directly from the atmosphere. The opportunity: You have the opportunity to join MZT at a pivotal point in our company's history - our transition from an early-stage R&D startup into a product offering, revenue-generating company poised to rapidly scale our direct-air capture technology across the world. MZT is hiring a Principal Mechanical / Mechatronics Engineer, with skills focused on design and delivery of novel machines or system through all stages of the product life cycle - ideally ina chemical industry context. In this role you will finalise design and deliver our first technology deployments at industrial scale. Inheriting MZT product modules designed and built by our historically process engineering focused delivery team and our engineering partners, you will ensure the effective deployment, hook-up and interfacing with host sites. You will be a key member of the Delivery team, shepherding the product definition through final electro-mechanical detailed design toward site deployment at scales of 250 teCO2/year capacity at our Norfolk site up to 5,000 teCO2/year and beyond over the coming years. This will require you to apply experience in product delivery while interfacing with multiple stakeholders internally and externally. The role will be centred around our headquarters in East-Central London, but with periodic day/week assignments to our various emerging UK sites, European suppliers and further international sites in the medium to long term as we expand the business globally. Our vision for our early stage employees is that they own the business with us (literally), grow it with us and become part of the collective story of Mission Zero, taking a catalytic role in its early history and the fight against climate change. What you'll be responsible for: Leading, guiding, reviewing and developing safe electro-mechanical designs internally and with external contractors across numerous MZT projects from 50 te/year research units to 5,000 te/year scale up projects and beyond. Specification, delegation, delivery and review of all required mechanical, electrical, and relevant interdisciplinary design deliverables. Interfacing with all key external vendors for mechanical and electrical packages, especially fabricators and site hosts. Supporting project management team in technical delivery of detailed plant design and analysis for pilot and commercial systems, especially in respect of mechanical and electrical requirements including packaging philosophy and in the interfaces between contractor team engineering disciplines. Applying fundamental engineering knowledge to ensure suitable vendor boundaries are defined with the opportunity to optimise plant and product performance as MZT scales rapidly in the DAC space. Working closely at the mechanical-electrical-control interface, developing, broadening and consolidating control engineering capacity across the company. Expert understanding of EC&I scopes of work including FDS, control panel specification, software programming interfaces, proven record interfacing, practising or leading EC&I engineering. The Ideal Candidate will possess: 10 years minimum industrial experience delivering projects with significant mechanical and electrical design content across multiple industries. MEng Engineering Degree with Mechanical and/or Electrical focus or suitable discipline. Experience and understanding of the full machine/product development cycle (Conceptualisation, design, delivery/commissioning and decommissioning), Ability to use 3D CAD Modelling Software with a PLM system, (SOLIDWORKS & 3DEXPERIENCE preferred) A passion for developing technical solutions for the world's greatest challenges. Evidenced strong practical skills, comfortable with both hands-on work and desk-based tasks. Comfortable working with ambiguity. Expert understanding of mechanical packaging philosophy and procurement. Ability to design and critically evaluate GAs (General Arrangement Drawings), 3D models, P&IDs for vendor scope splits on paper and live plant scales especially from electrical and mechanical perspective. Good understanding of hazard and risk identification especially relating to e.g. PUWER, Machinery Directive, CE / UKCA marking. Appreciation of good design for minimal maintenance approaches. Experience in HAZID, HAZOP, SIL, LOPA & FMEA. Demonstrated understanding of hazard and risk identification especially from control & electrical rating perspective. Breadth of exposure to process unit operations and mechanical packaged systems extending to MV electrical installations and transformer packages Mechanical / electrical inter-discipline specialism in undergraduate / postgraduate studies. Chartered engineering status with IMechE, IEEE, IET or equivalent. Deep understanding of materials in the context of chemical and weathering resistance. Demonstrated experience working with electrodialysis / electrolytic processes and/or absorption, scrubbing, continuous gas-liquid systems, compression, liquefaction. Experience designing, running and supporting research scale, pilots and/or commercial plants. Experience with engineering supply chain management. Basic understanding of fundamental electrochemistry principles and background industrial chemistry knowledge. Familiarity with processes handling CO2. Formal training / qualifications in e.g. machine safety / CMSE. Job Ref: MZT-EngIV-Mech Start Date: 01/02/2024 Hours: Full Time
We are delighted to be working with this reputable firm in their search for a Revenue and Credit Control Assistant, to join a friendly, supportive and growing firm, providing support a busy Debt Recovery Team. You will be responsible for managing the firm's aged debt and supporting the debt recovery team. Key Responsibilities: Manage the firm's Credit Control System Manage outstanding invoices Chasing overdue invoices Meeting with department Heads to discuss Age Debt Debt recovery Support function Skills: Team player Confident communicator Strong problem solving skills The firm are offering a competitive salary, bonus, 25 days annual leave and hybrid working, 3 days in their office and 2 from home.
May 17, 2024
Full time
We are delighted to be working with this reputable firm in their search for a Revenue and Credit Control Assistant, to join a friendly, supportive and growing firm, providing support a busy Debt Recovery Team. You will be responsible for managing the firm's aged debt and supporting the debt recovery team. Key Responsibilities: Manage the firm's Credit Control System Manage outstanding invoices Chasing overdue invoices Meeting with department Heads to discuss Age Debt Debt recovery Support function Skills: Team player Confident communicator Strong problem solving skills The firm are offering a competitive salary, bonus, 25 days annual leave and hybrid working, 3 days in their office and 2 from home.
My client based in Oxford who provide Education to students are seeking an experienced and organised Facilities Administrator to provide comprehensive and efficient administrative and operational support to the Home Bursar. The main duties and responsibilities of this role include: Maintaining and operating effective and efficient administrative systems, databases and records to support all aspects of the Home Bursar's remit and identifying any ways of improving and streamlining current processes. Maintaining an effective filing, calendar, keys and asset management systems and leading on improving efficiency in consultation with the Home Bursar. Managing all aspects of the Home Bursary's financial systems and records, including procurement and purchase, stock management, preferred suppliers list, budget control, Battels, cost statements etc. Effectively liaising with other departments to ensure smooth delivery of bursarial services, revenue generation and task management. Dealing with incoming emails, post and telephone calls to the Home Bursary, prioritising and either responding or forwarding to relevant colleagues, consulting with the Home Bursar or others as necessary. Drafting responses, documents and reports for and on behalf of the Home Bursar. Coordinating tours and visits, including by effectively liaising with third party organisers. Providing a warm welcome and hospitality to guests and visitors and conducting guided tours as required. Setting up and clearing up meeting, teaching, seminar and common rooms, providing refreshments, facilities and presentation equipment. Providing support for residential and non-residential events and conferences, including by designing and laying out adequate signage, preparing menus and table plans, operating the cloakroom etc. Person Specification Excellent attention to detail and high levels of accuracy and organisational skills. The ability to prioritise workload and manage competing deadlines. A high level of discretion and sensitivity to ensure confidentiality in all matters. The ability to interpret information and present findings clearly. A willingness to take ownership of the duties of the post, including an ability to recognise problems and identify appropriate solutions. Advanced IT skills including substantial experience of and confidence with using Microsoft Office packages and databases, excellent word processing skills and the capacity to learn new applications quickly. An understanding of the Equality Act 2010, GDPR and Freedom of Information Legislation The hours are 37.5 - 8.30am - 5.00pm Monday to Friday, salary of 29 - 34k, 27 days holidays + 8 bank holidays, contributory pension scheme, parking and a free Lunch in term time.
May 17, 2024
Full time
My client based in Oxford who provide Education to students are seeking an experienced and organised Facilities Administrator to provide comprehensive and efficient administrative and operational support to the Home Bursar. The main duties and responsibilities of this role include: Maintaining and operating effective and efficient administrative systems, databases and records to support all aspects of the Home Bursar's remit and identifying any ways of improving and streamlining current processes. Maintaining an effective filing, calendar, keys and asset management systems and leading on improving efficiency in consultation with the Home Bursar. Managing all aspects of the Home Bursary's financial systems and records, including procurement and purchase, stock management, preferred suppliers list, budget control, Battels, cost statements etc. Effectively liaising with other departments to ensure smooth delivery of bursarial services, revenue generation and task management. Dealing with incoming emails, post and telephone calls to the Home Bursary, prioritising and either responding or forwarding to relevant colleagues, consulting with the Home Bursar or others as necessary. Drafting responses, documents and reports for and on behalf of the Home Bursar. Coordinating tours and visits, including by effectively liaising with third party organisers. Providing a warm welcome and hospitality to guests and visitors and conducting guided tours as required. Setting up and clearing up meeting, teaching, seminar and common rooms, providing refreshments, facilities and presentation equipment. Providing support for residential and non-residential events and conferences, including by designing and laying out adequate signage, preparing menus and table plans, operating the cloakroom etc. Person Specification Excellent attention to detail and high levels of accuracy and organisational skills. The ability to prioritise workload and manage competing deadlines. A high level of discretion and sensitivity to ensure confidentiality in all matters. The ability to interpret information and present findings clearly. A willingness to take ownership of the duties of the post, including an ability to recognise problems and identify appropriate solutions. Advanced IT skills including substantial experience of and confidence with using Microsoft Office packages and databases, excellent word processing skills and the capacity to learn new applications quickly. An understanding of the Equality Act 2010, GDPR and Freedom of Information Legislation The hours are 37.5 - 8.30am - 5.00pm Monday to Friday, salary of 29 - 34k, 27 days holidays + 8 bank holidays, contributory pension scheme, parking and a free Lunch in term time.
Your new company Your new company is a US law firm working across all aspects of Energy and Construction. They have offices around the globe, but you will be based out of their London premises, near London Bridge. The role is hybrid, based on 3 days in the office and 2 days working from home. Some travel to regional and international offices may also be required for this role. Your new role You will mainly be tasked with overseeing the billing and collections across numerous offices, liaising with partners, fee earners, revenue controllers and billing assistants. Other responsibilities will include, but not be limited to: Managing and developing direct reports, ensuring all team objectives, collection targets and billing deadlines are met. Lead the collection and billing software training. Develop KPIs for your team. Maintain extensive knowledge of all significant WIP and debt balances and report analysis to each office. Supporting the Credit Control team, monitoring inventory levels and client exposures. What you'll need to succeed To succeed in the application process for this role, you will need relevant experience from a legal background operating as a Revenue, Credit or Billing Manager . Ideally, you will have used either 3E, EBillingHub or Elite Enterprise. If you have experienced a change of management and assisted in the implementation of new finance systems, that would also be advantageous. Any knowledge of Solicitor's Accounts Rules and VAT Regulations will also be a bonus. Any additional languages spoken will also stand out. What you'll get in return In return, you will receive a competitive salary plus a discretionary bonus, 28 days holiday (plus bank holidays) and private medical cover that you have the option to add dependants to. There are also wider benefits, such as matched employer pension contributions and the ability to purchase extra holiday days. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 17, 2024
Full time
Your new company Your new company is a US law firm working across all aspects of Energy and Construction. They have offices around the globe, but you will be based out of their London premises, near London Bridge. The role is hybrid, based on 3 days in the office and 2 days working from home. Some travel to regional and international offices may also be required for this role. Your new role You will mainly be tasked with overseeing the billing and collections across numerous offices, liaising with partners, fee earners, revenue controllers and billing assistants. Other responsibilities will include, but not be limited to: Managing and developing direct reports, ensuring all team objectives, collection targets and billing deadlines are met. Lead the collection and billing software training. Develop KPIs for your team. Maintain extensive knowledge of all significant WIP and debt balances and report analysis to each office. Supporting the Credit Control team, monitoring inventory levels and client exposures. What you'll need to succeed To succeed in the application process for this role, you will need relevant experience from a legal background operating as a Revenue, Credit or Billing Manager . Ideally, you will have used either 3E, EBillingHub or Elite Enterprise. If you have experienced a change of management and assisted in the implementation of new finance systems, that would also be advantageous. Any knowledge of Solicitor's Accounts Rules and VAT Regulations will also be a bonus. Any additional languages spoken will also stand out. What you'll get in return In return, you will receive a competitive salary plus a discretionary bonus, 28 days holiday (plus bank holidays) and private medical cover that you have the option to add dependants to. There are also wider benefits, such as matched employer pension contributions and the ability to purchase extra holiday days. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
JOB TITLE: Head of Pricing, Performance and Analytics LOCATION(S): London, Leeds or Bristol HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in an office site About this opportunity Everyday Banking is the at the heart of our growth strategy with our Current Account and Overdrafts, Savings and Payments products supporting our mission to provide the best products for our UK customers and to grow relationships of the bank. We're redefining our team to work closely alongside our Platform teams focusing more on delivering customer solutions and better customer connections faster to deliver mobile first products, serving the needs of our customers faster. The Head of Pricing, Performance & Analytics is an inspirational leadership role whose purpose is to achieve the commercial objectives of the organisation through formation and deployment of excellent pricing strategies, supporting the strategic objectives of deeper customer relationships, delivering fair value for customers and providing strong commercial returns for the bank. This is achieved by developing and leveraging customer-level analytics to understand and influence performance levers and responding swiftly to changing market and economic factors. You will be responsible for managing a c. £200bn Savings book generating significant income across our iconic Lloyds Bank, Halifax and Bank of Scotland brands, and innovative challenger propositions under our MBNA brand. This role reports into our Savings Products Director with the accountability to: Propose and implement pricing decisions that achieve a balanced scorecard of commercial and customer objectives and key results Set out a clear roadmap for competitive advantage through deep understanding of customer demand and market landscape. Develop and deploy robust commercial models that accurately predict customer and market trends, and continually enhance the analytical capability, customer and competitor insights Support the development of insightful and timely commercial analytics, pricing and forecasting models to support business decision making Report customer and commercial performance, analyse value drivers and identify opportunities for growth and improvement Continually scan the wider market for competitor and market trends impacting the revenue and costs of the business unit, evaluating and reporting against competitor activity About us Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here. What you'll need We'll be looking for these skills and experiences. But we know careers, like life, don't always go in a straight line. So, if you don't have some of these but think you've got what it takes, get in touch. We're hiring for attitude, experience, and expertise in equal measure. Have experience in Product Pricing & Commercialisation - Guiding teams in shaping innovative commercial / product pricing schemes that generate revenue and a healthy business environment for the Group. Be Commercially Driven and have Business Insight - Robust and committed focus on business performance ensuring our pricing strategies help us deepen customer relationships, and drive insight that delivers fair value for customers and commercial return for the bank. Using marketplace knowledge and a strong network across the business in order to make timely decisions for the Group. Experienced presenter and effective story teller with ability to convey complex matters to a diverse range of stakeholders. You'll have Data Literacy - Staying updated with the latest data trends and anticipating new data analysis requirements for the Group. Developing data literacy strategies and/or best practices and learning to be adopted across the Group to drive data literacy capability. Be a Critical Thinker - Constantly seeking to challenge own assumptions for weaknesses, logic and biases. Using innovation, expertise and deep knowledge of the Group and Industry to anticipate future problems, coaching others and taking mitigating action. Evaluating solutions and making changes to increase effectiveness of the solutions as required. Understand our Control and Regulatory environment - Creating a deep culture of understanding the regulatory environment and the application to your business. Driving a control environment transformation & automation. Making decisions and recommendations to deliver for our customers at pace within the regulatory risk environment. Have a Product Innovation & Development mindset - Redefining thinking and inspiring the conceptualisation of new and innovative products that create significant business impact. Using external expertise to ensure an effective delivery of these products to market. About working for us! Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey. If you'd like to find out more, please contact Neil Temple or Vivek Khattri
May 17, 2024
Full time
JOB TITLE: Head of Pricing, Performance and Analytics LOCATION(S): London, Leeds or Bristol HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in an office site About this opportunity Everyday Banking is the at the heart of our growth strategy with our Current Account and Overdrafts, Savings and Payments products supporting our mission to provide the best products for our UK customers and to grow relationships of the bank. We're redefining our team to work closely alongside our Platform teams focusing more on delivering customer solutions and better customer connections faster to deliver mobile first products, serving the needs of our customers faster. The Head of Pricing, Performance & Analytics is an inspirational leadership role whose purpose is to achieve the commercial objectives of the organisation through formation and deployment of excellent pricing strategies, supporting the strategic objectives of deeper customer relationships, delivering fair value for customers and providing strong commercial returns for the bank. This is achieved by developing and leveraging customer-level analytics to understand and influence performance levers and responding swiftly to changing market and economic factors. You will be responsible for managing a c. £200bn Savings book generating significant income across our iconic Lloyds Bank, Halifax and Bank of Scotland brands, and innovative challenger propositions under our MBNA brand. This role reports into our Savings Products Director with the accountability to: Propose and implement pricing decisions that achieve a balanced scorecard of commercial and customer objectives and key results Set out a clear roadmap for competitive advantage through deep understanding of customer demand and market landscape. Develop and deploy robust commercial models that accurately predict customer and market trends, and continually enhance the analytical capability, customer and competitor insights Support the development of insightful and timely commercial analytics, pricing and forecasting models to support business decision making Report customer and commercial performance, analyse value drivers and identify opportunities for growth and improvement Continually scan the wider market for competitor and market trends impacting the revenue and costs of the business unit, evaluating and reporting against competitor activity About us Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here. What you'll need We'll be looking for these skills and experiences. But we know careers, like life, don't always go in a straight line. So, if you don't have some of these but think you've got what it takes, get in touch. We're hiring for attitude, experience, and expertise in equal measure. Have experience in Product Pricing & Commercialisation - Guiding teams in shaping innovative commercial / product pricing schemes that generate revenue and a healthy business environment for the Group. Be Commercially Driven and have Business Insight - Robust and committed focus on business performance ensuring our pricing strategies help us deepen customer relationships, and drive insight that delivers fair value for customers and commercial return for the bank. Using marketplace knowledge and a strong network across the business in order to make timely decisions for the Group. Experienced presenter and effective story teller with ability to convey complex matters to a diverse range of stakeholders. You'll have Data Literacy - Staying updated with the latest data trends and anticipating new data analysis requirements for the Group. Developing data literacy strategies and/or best practices and learning to be adopted across the Group to drive data literacy capability. Be a Critical Thinker - Constantly seeking to challenge own assumptions for weaknesses, logic and biases. Using innovation, expertise and deep knowledge of the Group and Industry to anticipate future problems, coaching others and taking mitigating action. Evaluating solutions and making changes to increase effectiveness of the solutions as required. Understand our Control and Regulatory environment - Creating a deep culture of understanding the regulatory environment and the application to your business. Driving a control environment transformation & automation. Making decisions and recommendations to deliver for our customers at pace within the regulatory risk environment. Have a Product Innovation & Development mindset - Redefining thinking and inspiring the conceptualisation of new and innovative products that create significant business impact. Using external expertise to ensure an effective delivery of these products to market. About working for us! Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey. If you'd like to find out more, please contact Neil Temple or Vivek Khattri
Chief Financial Officer SPEC Group is growing, and we need a leader who can guide the financial systems that empower us. We're searching for an experienced chief financial officer to join our team of high-performing professionals and keep our finances positioned for continued success. The CFO will have a day-to-day, ongoing impact on company operations, helping us to analyze, strategize, and grow our financial position. This seasoned strategist not only will understand current accounting practices and trends, but also will have experience raising capital and adapting to change, whether it's through growth or downsizing. As a member of senior management, the CFO will be comfortable in a leadership role that requires clear and effective communication skills. Objectives of this role Take responsibility (either directly or via staff) for all cash management, investments, insurance, budgeting, and financial reporting, and help drive the company's financial strategy and hiring needs Coordinate development of annual operating, capital, and program budgets, as well as reporting for the same Ensure cash flow is compatible with operations by overseeing day-to-day accounting, recording, reporting, and internal-control activities of the organization Develop and implement best practices and tools to ensure a well-controlled yet flexible organization that has strong fiscal management, project coordination, cross-team communications, and workflows Comply with national and local financial requirements by studying existing and new legislation and taking appropriate action Responsibilities Work with senior managers to efficiently develop budget proposals, provide access to project finance information, and ensure contract/grant compliance and reporting Research revenue opportunities and economic trends, analyze internal operations, and identify areas for cost reduction and process enhancement Perform risk management through analysis of company liabilities and investments, and evaluate and manage capital structure and fundraising initiatives Oversee HR operations by coordinating with external service providers (ex: payroll, benefits, recruitment) and internal staff responsible for other aspects of HR Monitor business performance with tracking tools, establish corrective measures as needed, and prepare detailed reports for earnings calls, management team, and rest of company Manage finance personnel and oversee financial IT systems, ensuring compliance with relevant regulatory entities (ex: Financial Accounting Standards Board, Internal Revenue Service, state attorneys general) Required skills and qualifications Five or more years of experience in executive leadership roles Excellent leadership skills, with steadfast resolve and personal integrity Exceptional verbal, written, and visual communication skills Understanding of advanced accounting, regulatory issues, and tax planning Working knowledge of how to raise capital outside traditional lines of credit Preferred skills and qualifications Bachelors degree (or equivalent experience) in accounting, business accounting, or finance International finance experience Experience with oil, gas, refinery companies Experience working with multinational companies Experience in mergers and acquisitions and investor relations Professional certification
May 17, 2024
Full time
Chief Financial Officer SPEC Group is growing, and we need a leader who can guide the financial systems that empower us. We're searching for an experienced chief financial officer to join our team of high-performing professionals and keep our finances positioned for continued success. The CFO will have a day-to-day, ongoing impact on company operations, helping us to analyze, strategize, and grow our financial position. This seasoned strategist not only will understand current accounting practices and trends, but also will have experience raising capital and adapting to change, whether it's through growth or downsizing. As a member of senior management, the CFO will be comfortable in a leadership role that requires clear and effective communication skills. Objectives of this role Take responsibility (either directly or via staff) for all cash management, investments, insurance, budgeting, and financial reporting, and help drive the company's financial strategy and hiring needs Coordinate development of annual operating, capital, and program budgets, as well as reporting for the same Ensure cash flow is compatible with operations by overseeing day-to-day accounting, recording, reporting, and internal-control activities of the organization Develop and implement best practices and tools to ensure a well-controlled yet flexible organization that has strong fiscal management, project coordination, cross-team communications, and workflows Comply with national and local financial requirements by studying existing and new legislation and taking appropriate action Responsibilities Work with senior managers to efficiently develop budget proposals, provide access to project finance information, and ensure contract/grant compliance and reporting Research revenue opportunities and economic trends, analyze internal operations, and identify areas for cost reduction and process enhancement Perform risk management through analysis of company liabilities and investments, and evaluate and manage capital structure and fundraising initiatives Oversee HR operations by coordinating with external service providers (ex: payroll, benefits, recruitment) and internal staff responsible for other aspects of HR Monitor business performance with tracking tools, establish corrective measures as needed, and prepare detailed reports for earnings calls, management team, and rest of company Manage finance personnel and oversee financial IT systems, ensuring compliance with relevant regulatory entities (ex: Financial Accounting Standards Board, Internal Revenue Service, state attorneys general) Required skills and qualifications Five or more years of experience in executive leadership roles Excellent leadership skills, with steadfast resolve and personal integrity Exceptional verbal, written, and visual communication skills Understanding of advanced accounting, regulatory issues, and tax planning Working knowledge of how to raise capital outside traditional lines of credit Preferred skills and qualifications Bachelors degree (or equivalent experience) in accounting, business accounting, or finance International finance experience Experience with oil, gas, refinery companies Experience working with multinational companies Experience in mergers and acquisitions and investor relations Professional certification
We are looking for a Director, Field Engineering in London to join our world-class hypergrowth organisation. In this role, you will lead first-line Managers and teams of pre-sales Solutions Architects focusing on complex accounts, helping to drive our UK&I expansion in the travel, manufacturing, energy, communications, media and entertainment business. Your experience in partnering with Sales organisations will help to grow consumption, whilst coaching new sales and pre-sales team members to work together and raise the bar to best in class. You will guide your team and be involved with opportunities to enhance your team's effectiveness. You must be an expert at communicating complex, business value-focused solutions; supporting complex sales cycles; and building relationships with key stakeholders in large corporations. You will report to the AVP, Field Engineering Northern Europe. The impact you will have: Hire and manage first line Managers and a growing team of technical pre-sales Solutions Architects Build a collaborative culture within a rapid-growth team. To embody and promote Databricks' customer-obsessed, teamwork and diverse culture Support increased return on investment of Solutions Architect involvement in sales cycles Create trust-based relationships with customers for the long term and understand category-specific landscapes and trends, reporting on the forces that shift the strategic direction of accounts Promote a solution and value-based selling field-engineering organisation Display an understanding of business needs and revenue potential for accounts in the assigned region Build Databricks' brand in UK&I in partnership with the Marketing and Sales team What we look for: 5+ years of second-line leadership experience, manager of managers with teams of 20+ individuals Relevant high-growth enterprise software pre-sales success with senior-level tenure at a reputable software company, with experience of the EMEA region Ability to elevate the engagement with a track record of driving large transactions and high growth customers Proven leadership ability to influence, develop, and empower your team to achieve objectives with a team approach Proven track record of transformational success and delivery of customer value Track record of building strong ecosystems of lucrative customer relationships and cross-functional partnerships (Sales, Engineering, Marketing) Experience in complex strategic accounts generating +$1M ARR Knowledgeable in and passionate about data-driven decisions, AI, and Cloud software models Great at instituting processes for technical field members to improve efficiency Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Benefits (United Kingdom) Private medical insurance Health Cash Plan Life, income protection & critical illness insurance Pension Plan Equity awards Enhanced Parental Leaves Fitness reimbursement Home office & work headphones reimbursement Mental wellness resources Employee referral bonus About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
May 17, 2024
Full time
We are looking for a Director, Field Engineering in London to join our world-class hypergrowth organisation. In this role, you will lead first-line Managers and teams of pre-sales Solutions Architects focusing on complex accounts, helping to drive our UK&I expansion in the travel, manufacturing, energy, communications, media and entertainment business. Your experience in partnering with Sales organisations will help to grow consumption, whilst coaching new sales and pre-sales team members to work together and raise the bar to best in class. You will guide your team and be involved with opportunities to enhance your team's effectiveness. You must be an expert at communicating complex, business value-focused solutions; supporting complex sales cycles; and building relationships with key stakeholders in large corporations. You will report to the AVP, Field Engineering Northern Europe. The impact you will have: Hire and manage first line Managers and a growing team of technical pre-sales Solutions Architects Build a collaborative culture within a rapid-growth team. To embody and promote Databricks' customer-obsessed, teamwork and diverse culture Support increased return on investment of Solutions Architect involvement in sales cycles Create trust-based relationships with customers for the long term and understand category-specific landscapes and trends, reporting on the forces that shift the strategic direction of accounts Promote a solution and value-based selling field-engineering organisation Display an understanding of business needs and revenue potential for accounts in the assigned region Build Databricks' brand in UK&I in partnership with the Marketing and Sales team What we look for: 5+ years of second-line leadership experience, manager of managers with teams of 20+ individuals Relevant high-growth enterprise software pre-sales success with senior-level tenure at a reputable software company, with experience of the EMEA region Ability to elevate the engagement with a track record of driving large transactions and high growth customers Proven leadership ability to influence, develop, and empower your team to achieve objectives with a team approach Proven track record of transformational success and delivery of customer value Track record of building strong ecosystems of lucrative customer relationships and cross-functional partnerships (Sales, Engineering, Marketing) Experience in complex strategic accounts generating +$1M ARR Knowledgeable in and passionate about data-driven decisions, AI, and Cloud software models Great at instituting processes for technical field members to improve efficiency Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Benefits (United Kingdom) Private medical insurance Health Cash Plan Life, income protection & critical illness insurance Pension Plan Equity awards Enhanced Parental Leaves Fitness reimbursement Home office & work headphones reimbursement Mental wellness resources Employee referral bonus About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
We have an exciting opportunity for you to join our team as our Territory Manager reporting into the Head of Territory Managers. Homebased role covering Northern England and Scotland. Joining us on a full time, permanent basis (Normally Monday to Friday, exceptions for trade shows or customer weekend events, 40hours), you will receive a competitive salary . Moove is a leading provider of automotive lubricants, oils, and chemicals throughout the UK, Europe, and Asia. We are part of Cosan a Global provider of Energy and Logistics. At our European Head office, we have 200 employees and over 26 different languages spoken. This is a high energy, fast evolving environment. If you love innovation and embrace change, we are the company for you. As our Territory Manager , you will be building strong relationships with customers and driving sales and growth within your sector, aligned to company plans. Responsibilities as our Territory Manager are to: Develop and drive new pipeline opportunities Achieve Territory sales revenue, volume and delivered margin through consultant approach proactive account management across passenger and commercial vehicle sector accounts Works directly with clients in assigned accounts or products/services to deliver against negotiated terms Inform customers of new product/service introductions and prices Promotes and sells a portfolio of technical and or non-technical products and/or services and solutions directly to current and new end customers Identify and convert sales leads within delimited boundaries Create, manage, and maintain relationships with Workshop owners and other key distributor stakeholders Drive, manage and attend hospitality plus trade show events as required Assist with market intelligence feedback Support House of Brands strategy, working across available brands Cross territory support where required Operates within sales programs to meet the Company objectives Holding business development meetings to review performance by product group and using programs and promotions to improve margin and increase volumes. To ensure the availability of Comma product to the installer and consumer throughout the respective and cross territory sales areas. Maintain and produce accurate account information and records (Salesforce and Phocas) Ensure customer compliance with application data through training Maintaining credit control and comply with company systems and controls. Engage with internal departments and broader team to achieve key objectives Skills required of our Territory Manager: 2-3 years sales experience Articulate and numerate Proficient in all Microsoft Office programs plus Salesforce and Phocas Strong, positive, and proactive communicator Flexible Great time management and planning skills Pro-active and can work on own initiative Delivery of presentations and training Good to have: Knowledge of Automotive aftermarket Degree or equivalent In return for joining us as our Territory Manager you will receive: Competitive Salary Home Working Allowance 25 days holiday plus bank holiday Contributory pension scheme (company match up to 7%) Life Assurance 4x basic salary Company car EAP and Perks Interested in becoming a Moover? Join us as our Territory Manager and be part of a global organisation who truly value their employees, encourage development and progression. If yes, apply today, we d love to hear from you! Please note we endeavour to reply to everyone, but it is not always possible. If you have not heard from us within two weeks of your application, please assume in this instance we have not been able to progress.
May 17, 2024
Full time
We have an exciting opportunity for you to join our team as our Territory Manager reporting into the Head of Territory Managers. Homebased role covering Northern England and Scotland. Joining us on a full time, permanent basis (Normally Monday to Friday, exceptions for trade shows or customer weekend events, 40hours), you will receive a competitive salary . Moove is a leading provider of automotive lubricants, oils, and chemicals throughout the UK, Europe, and Asia. We are part of Cosan a Global provider of Energy and Logistics. At our European Head office, we have 200 employees and over 26 different languages spoken. This is a high energy, fast evolving environment. If you love innovation and embrace change, we are the company for you. As our Territory Manager , you will be building strong relationships with customers and driving sales and growth within your sector, aligned to company plans. Responsibilities as our Territory Manager are to: Develop and drive new pipeline opportunities Achieve Territory sales revenue, volume and delivered margin through consultant approach proactive account management across passenger and commercial vehicle sector accounts Works directly with clients in assigned accounts or products/services to deliver against negotiated terms Inform customers of new product/service introductions and prices Promotes and sells a portfolio of technical and or non-technical products and/or services and solutions directly to current and new end customers Identify and convert sales leads within delimited boundaries Create, manage, and maintain relationships with Workshop owners and other key distributor stakeholders Drive, manage and attend hospitality plus trade show events as required Assist with market intelligence feedback Support House of Brands strategy, working across available brands Cross territory support where required Operates within sales programs to meet the Company objectives Holding business development meetings to review performance by product group and using programs and promotions to improve margin and increase volumes. To ensure the availability of Comma product to the installer and consumer throughout the respective and cross territory sales areas. Maintain and produce accurate account information and records (Salesforce and Phocas) Ensure customer compliance with application data through training Maintaining credit control and comply with company systems and controls. Engage with internal departments and broader team to achieve key objectives Skills required of our Territory Manager: 2-3 years sales experience Articulate and numerate Proficient in all Microsoft Office programs plus Salesforce and Phocas Strong, positive, and proactive communicator Flexible Great time management and planning skills Pro-active and can work on own initiative Delivery of presentations and training Good to have: Knowledge of Automotive aftermarket Degree or equivalent In return for joining us as our Territory Manager you will receive: Competitive Salary Home Working Allowance 25 days holiday plus bank holiday Contributory pension scheme (company match up to 7%) Life Assurance 4x basic salary Company car EAP and Perks Interested in becoming a Moover? Join us as our Territory Manager and be part of a global organisation who truly value their employees, encourage development and progression. If yes, apply today, we d love to hear from you! Please note we endeavour to reply to everyone, but it is not always possible. If you have not heard from us within two weeks of your application, please assume in this instance we have not been able to progress.
We create break spaces that make staff feel valued and appreciated. We know that when people feel appreciated, they work better - along with the commercial benefits for businesses. We are looking to recruit an experienced, ambitious Sales Managers to join our growing team. BASIC SALARY: £55,000 - £60,000 BENEFITS: OTE c£100,000 Company Car or Allowance Mobile & Laptop 25 Days Holiday LOCATION: Home Based COMMUTABLE LOCATIONS: Birmingham, Northampton,Oxford, Reading, Southampton, Reading, Swindon JOB DESCRIPTION: Sales Manager, Business Development Manager - Office Services A more detailed brief will be made available to those who are shortlisted but, you will: Develop and grow sustainable revenues and market share Recruit and develop a sales team of proven performers who will identify, qualify and develop new, profitable long- term business opportunities Implement the plans and strategies of the Group Work with the Sales and marketing team to meet customer or market needs with new, innovative products, services or solutions. Understand and positively react to the voice of the customer and their respective market PERSON SPECIFICATION: Sales Manager, Business Development Manager - Office Services To be successful in your application you will: Ideally be educated to degree level. Knowledge of the business services sector. Any knowledge of coffee, water, snacking, refreshment hubs and hygiene products and services would be of particular interest, although not essential. Be commercially astute with strong business acumen; gravitas and integrity are critical attributes. Have held senior commercial / sales responsibility and be very driven to succeed both personally and as team manager. Have a proven track record of Sales Management and managing, developing, coaching and growing a team, empowering them to perform and 'value' their expertise. Ability to make strategic decisions with conviction and evidence. THE COMPANY: We create break spaces that make staff feel valued and appreciated. Because we know that when people feel appreciated, they work better. We offer a range of services including: coffee, water, snacking, micromarkets, refreshment hubs and breakout spaces. Founded in 2003, we operate in the UK and Ireland. With operations Hubs in Warrington, Dartford, Ashford and Southampton and our Irish HQ is in Dunboyne. We currently employ over 175 staff and growing. Our fleet of over 120 vans are supported by an Operations and Customer Service team. PROSPECTS: We are looking for experienced, ambitious Sales Managers who have the potential and desire to take on greater responsibilities in the future. There is huge potential for career development within the group. Where possible, we have an active policy of promotion from within and firmly believe in the development of all personnel It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services Sales Manager, Regional Sales Manager, National Sales Manager, Sales Director - Printers, Office Supplies, Vending, Washroom, Hygiene, Pest Control, Water, Stationary, Workwear, Coffee INTERESTED? Please click apply. You will receive an acknowledgment of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP17721, Wallace Hind Selection
May 17, 2024
Full time
We create break spaces that make staff feel valued and appreciated. We know that when people feel appreciated, they work better - along with the commercial benefits for businesses. We are looking to recruit an experienced, ambitious Sales Managers to join our growing team. BASIC SALARY: £55,000 - £60,000 BENEFITS: OTE c£100,000 Company Car or Allowance Mobile & Laptop 25 Days Holiday LOCATION: Home Based COMMUTABLE LOCATIONS: Birmingham, Northampton,Oxford, Reading, Southampton, Reading, Swindon JOB DESCRIPTION: Sales Manager, Business Development Manager - Office Services A more detailed brief will be made available to those who are shortlisted but, you will: Develop and grow sustainable revenues and market share Recruit and develop a sales team of proven performers who will identify, qualify and develop new, profitable long- term business opportunities Implement the plans and strategies of the Group Work with the Sales and marketing team to meet customer or market needs with new, innovative products, services or solutions. Understand and positively react to the voice of the customer and their respective market PERSON SPECIFICATION: Sales Manager, Business Development Manager - Office Services To be successful in your application you will: Ideally be educated to degree level. Knowledge of the business services sector. Any knowledge of coffee, water, snacking, refreshment hubs and hygiene products and services would be of particular interest, although not essential. Be commercially astute with strong business acumen; gravitas and integrity are critical attributes. Have held senior commercial / sales responsibility and be very driven to succeed both personally and as team manager. Have a proven track record of Sales Management and managing, developing, coaching and growing a team, empowering them to perform and 'value' their expertise. Ability to make strategic decisions with conviction and evidence. THE COMPANY: We create break spaces that make staff feel valued and appreciated. Because we know that when people feel appreciated, they work better. We offer a range of services including: coffee, water, snacking, micromarkets, refreshment hubs and breakout spaces. Founded in 2003, we operate in the UK and Ireland. With operations Hubs in Warrington, Dartford, Ashford and Southampton and our Irish HQ is in Dunboyne. We currently employ over 175 staff and growing. Our fleet of over 120 vans are supported by an Operations and Customer Service team. PROSPECTS: We are looking for experienced, ambitious Sales Managers who have the potential and desire to take on greater responsibilities in the future. There is huge potential for career development within the group. Where possible, we have an active policy of promotion from within and firmly believe in the development of all personnel It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services Sales Manager, Regional Sales Manager, National Sales Manager, Sales Director - Printers, Office Supplies, Vending, Washroom, Hygiene, Pest Control, Water, Stationary, Workwear, Coffee INTERESTED? Please click apply. You will receive an acknowledgment of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP17721, Wallace Hind Selection
An opportunity has arisen for a Client Finance Operations Analyst. This role will be responsible for the day-to-day delivery of all financial operational, analytical, and administrative elements for dedicated clients. About CMS CMS is a Future Facing firm with more than 70 offices in over 40 countries and 5,000+ lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients, our people, and the communities we work in. We take a bold, dynamic, and agile approach to ensure our clients are able to face the future with confidence. We are driven by technology and readily embrace the possibilities it opens up for developing new and better ways of working. Our aim is to inspire, impact and support our clients and our people, helping them to maximize their potential and thrive. About the Role As a Finance Ops Analyst your duties will include: Day to day management of relevant inbox ensuring queries are responded to in a timely manner and that where necessary queries are escalated to the stakeholders. To attend regular client core teams meetings ensuring all required data and analysis is produced and provided in time for the meetings. To ensure, and regularly review, that matters are open correctly. Work with Matter Admin and core team to ensure matter hygiene is adhered to. To undertake regular WIP reviews, and produce relevant reports, driving all aspects of matter hygiene and prompt billing in line with client requirements. To assist with drafting communications to the client partners regarding client billing and reporting requirements as required. Working with core team to ensure rates are correct prior to billing. Where appropriate ensure rates are shared with E-Billing Team and uploaded to the portal. To ensure external disbursements are monitored, received/tracked, and paid on a timely basis. Request draft invoices from CMS member firms, for review and finalisation. To ensure WIP values are collected from member firms and follow up if not received. Review monthly reconciliations of outstanding invoices from CMS member firms, resolve any issues. To monitor cash flows and ensure received payments are dealt with, and stakeholders advised. Ensure tracking reports are updated and meet the client's budget requirements. Check invoices in the E-Billing portal for status and progress updates. To produce relevant data for assisting the Partners with annual rate reviews. To work with business team members in the continuous development and improvement of processes and systems. To attend to audit requests when required. To provide ad hoc financial analysis and insights to the CRP. As workloads permit onboarding of additional complex clients. To work with Continuous Improvements team members on other projects and enhancements as requested. About You This role requires multiple skillsets. The ideal candidate will have demonstrated experience in all of these areas A collaborative team-player Good communication skills to be able to build strong trusted relationships with key stakeholders Exceptional organisational skills Exceptional attention to detail The ability to remain calm and focused under pressure Ability to work to deadlines in short timeframes Billing experience Previous experience working in a law firm as a Revenue Controller Maintaining professional regulatory standards and knowledge, e.g., UK VAT requirements & Solicitors Accounts Rules A high standard of computer literacy (knowledge of 3E systems would be advantageous) Equal Opportunities At CMS, a next-generation mindset is woven into all we do. We're diverse, supportive and inclusive, embracing our corporate social responsibility and creating a culture of sustainability in which every one of our people, whatever their background, can maximise their potential and thrive. For further information about CMS' diversity initiatives and programmes, please view the Diversity & Inclusion pages on our website. Please apply online or contact a member of the Talent Acquisition team if you have any questions. For information regarding our competitive range of benefits please visit our Rewards & Benefits page on our website. Please note that CMS have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.
May 17, 2024
Full time
An opportunity has arisen for a Client Finance Operations Analyst. This role will be responsible for the day-to-day delivery of all financial operational, analytical, and administrative elements for dedicated clients. About CMS CMS is a Future Facing firm with more than 70 offices in over 40 countries and 5,000+ lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients, our people, and the communities we work in. We take a bold, dynamic, and agile approach to ensure our clients are able to face the future with confidence. We are driven by technology and readily embrace the possibilities it opens up for developing new and better ways of working. Our aim is to inspire, impact and support our clients and our people, helping them to maximize their potential and thrive. About the Role As a Finance Ops Analyst your duties will include: Day to day management of relevant inbox ensuring queries are responded to in a timely manner and that where necessary queries are escalated to the stakeholders. To attend regular client core teams meetings ensuring all required data and analysis is produced and provided in time for the meetings. To ensure, and regularly review, that matters are open correctly. Work with Matter Admin and core team to ensure matter hygiene is adhered to. To undertake regular WIP reviews, and produce relevant reports, driving all aspects of matter hygiene and prompt billing in line with client requirements. To assist with drafting communications to the client partners regarding client billing and reporting requirements as required. Working with core team to ensure rates are correct prior to billing. Where appropriate ensure rates are shared with E-Billing Team and uploaded to the portal. To ensure external disbursements are monitored, received/tracked, and paid on a timely basis. Request draft invoices from CMS member firms, for review and finalisation. To ensure WIP values are collected from member firms and follow up if not received. Review monthly reconciliations of outstanding invoices from CMS member firms, resolve any issues. To monitor cash flows and ensure received payments are dealt with, and stakeholders advised. Ensure tracking reports are updated and meet the client's budget requirements. Check invoices in the E-Billing portal for status and progress updates. To produce relevant data for assisting the Partners with annual rate reviews. To work with business team members in the continuous development and improvement of processes and systems. To attend to audit requests when required. To provide ad hoc financial analysis and insights to the CRP. As workloads permit onboarding of additional complex clients. To work with Continuous Improvements team members on other projects and enhancements as requested. About You This role requires multiple skillsets. The ideal candidate will have demonstrated experience in all of these areas A collaborative team-player Good communication skills to be able to build strong trusted relationships with key stakeholders Exceptional organisational skills Exceptional attention to detail The ability to remain calm and focused under pressure Ability to work to deadlines in short timeframes Billing experience Previous experience working in a law firm as a Revenue Controller Maintaining professional regulatory standards and knowledge, e.g., UK VAT requirements & Solicitors Accounts Rules A high standard of computer literacy (knowledge of 3E systems would be advantageous) Equal Opportunities At CMS, a next-generation mindset is woven into all we do. We're diverse, supportive and inclusive, embracing our corporate social responsibility and creating a culture of sustainability in which every one of our people, whatever their background, can maximise their potential and thrive. For further information about CMS' diversity initiatives and programmes, please view the Diversity & Inclusion pages on our website. Please apply online or contact a member of the Talent Acquisition team if you have any questions. For information regarding our competitive range of benefits please visit our Rewards & Benefits page on our website. Please note that CMS have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.
Data is crucial to providing a first-class service to our customers and managing our business effectively. The Data Quality Team has a proud history of working with colleagues across numerous business units to help influence behaviour and decisions at all levels of the organisation in this space to deliver significant business benefits, matched by ambitious plans to start expanding its influence into more of the business's key strategic projects in 2024 and beyond. As well as ensuring that business-critical data is fit for purpose, the team is also responsible for the purchase of third party marketing suppression and enhancement data. We continually assess the ongoing commercial suitability of these contracts to ensure effective value for money and have also established new revenue feeds into the business through our innovative data monetisation initiatives (an area we are looking to grow). Key Accountabilities Provision of robust data quality analysis, subject matter expertise and constructive challenge in order to protect and improve our data assets. Partner confidently and credibly with internal stakeholders and third party partners to progress data purchase and data monetisation initiatives from concept through to completion, underpinned by the commercial acumen to control costs effectively and drive revenue improvements through these activities. Streamlining of Data Quality processes to ensure seamless delivery of high quality data feeds using both traditional and innovative techniques (including automation and AI) to drive continuous improvement. Manage the delivery of any data improvement projects spanning systems, processes and behaviours with a range of virtual business teams (Group Data Team, EXL, DTS Change, Project Teams, Privacy, Third Parties, other Business Units, etc.) ensuring those projects have the necessary controls in place to avoid a recurrence of known data quality issues and are based on good commercial acumen. Collaboration with Privacy, Legal and Procurement colleagues to ensure regulatory compliance (GDPR, PRA, FCA), conduct, risk and audit requirements of all data quality activities. Strong understanding of data quality management best practice with ability to apply this consistently to all areas of the role in keeping with other Data Quality Team members. Coach others in the Data Quality Team in a clear and concise manner in areas where your own subject matter expertise so dictates. Apply British Gas's values and policies in all day-to-day activities. We are looking for an individual who has/is: Data literate across a range of internal and external data sources with the passion, resourcefulness and strategic thinking to maximise the business' use of these assets. Strong technical skills encompassing the ability to understand data from source systems and the data lake, interrogate this data competently using SQL-based code, build automated reports in PowerBI and communicate the results in a timely manner to the team and its stakeholders. Highly numerate with the necessary analytical skills to interpret datasets and processes, matched by a keen attention to detail and the pragmatism to avoid succumbing to analysis paralysis. Passionate about data with the natural curiosity to explore opportunities both independently and as part of virtual team/network dependent on the requirement and bring new ways of thinking to the team. Ability to plan effectively for delivery, matched by the enthusiasm, tenacity and resilience to get an answer which works, rather than the ideal solution every time. A strong sense of self-awareness and a focus on personal development. Excellent prioritisation and organisational skills. An innovative self-starter who is not afraid to challenge existing ways of working. Results-oriented and comfortable dealing with occasional imperfection and ambiguity, breaking down difficult problems into smaller, manageable ones. A clear thinker, with the ability to disseminate key messages from background noise. Location : We have a hybrid-work environment, where you will be predominantly home-based but may be required to work from other offices on occasion. We are proud to be recognised as a disability-confident employer . Our customers come from a variety of different backgrounds, and so do we. We hire great people from all walks of life, not just because it's the right thing to do, but because it makes our company stronger. We will continue championing inclusivity while investing in our local communities to create a better, more sustainable world for everyone. We are incredibly proud to have been recognised by The Times for being one of the Top 50 Employers for Women. Our people are the beating heart of our business. We are incredibly proud of our commitment to being FlexFirst. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs. We embrace the opportunity to give our colleagues a choice to work from anywhere whilst still ensuring they can connect and engage with their teams through office days, employee networks and virtual events. In addition, after listening to what matters most to them, we have tailored our well-being & benefits package around our employees. ' Competitive salary and bonus potential ' Employee Energy Allowance at 15% of the government price cap ' Pension scheme - Electric car lease scheme ? 33 days holiday allowance, inclusive of public holidays, and the option to buy up to 5 additional days Excellent range of flexible benefits, including technology vouchers & travel insurance We are committed to creating a cleaner and greener future. And we're making big changes to help us get there. That means cutting customers' emissions and our own to reach net zero. And because our people are the beating heart of our business, we will continue to champion inclusivity, develop future skills and invest in our local communities to create a better world for everyone. As part of our reforestation project with WeForest, for every new employee that joins our family, we plant trees in underprivileged areas in Tanzania to offer farming and wildlife economy opportunities for locals.
May 17, 2024
Full time
Data is crucial to providing a first-class service to our customers and managing our business effectively. The Data Quality Team has a proud history of working with colleagues across numerous business units to help influence behaviour and decisions at all levels of the organisation in this space to deliver significant business benefits, matched by ambitious plans to start expanding its influence into more of the business's key strategic projects in 2024 and beyond. As well as ensuring that business-critical data is fit for purpose, the team is also responsible for the purchase of third party marketing suppression and enhancement data. We continually assess the ongoing commercial suitability of these contracts to ensure effective value for money and have also established new revenue feeds into the business through our innovative data monetisation initiatives (an area we are looking to grow). Key Accountabilities Provision of robust data quality analysis, subject matter expertise and constructive challenge in order to protect and improve our data assets. Partner confidently and credibly with internal stakeholders and third party partners to progress data purchase and data monetisation initiatives from concept through to completion, underpinned by the commercial acumen to control costs effectively and drive revenue improvements through these activities. Streamlining of Data Quality processes to ensure seamless delivery of high quality data feeds using both traditional and innovative techniques (including automation and AI) to drive continuous improvement. Manage the delivery of any data improvement projects spanning systems, processes and behaviours with a range of virtual business teams (Group Data Team, EXL, DTS Change, Project Teams, Privacy, Third Parties, other Business Units, etc.) ensuring those projects have the necessary controls in place to avoid a recurrence of known data quality issues and are based on good commercial acumen. Collaboration with Privacy, Legal and Procurement colleagues to ensure regulatory compliance (GDPR, PRA, FCA), conduct, risk and audit requirements of all data quality activities. Strong understanding of data quality management best practice with ability to apply this consistently to all areas of the role in keeping with other Data Quality Team members. Coach others in the Data Quality Team in a clear and concise manner in areas where your own subject matter expertise so dictates. Apply British Gas's values and policies in all day-to-day activities. We are looking for an individual who has/is: Data literate across a range of internal and external data sources with the passion, resourcefulness and strategic thinking to maximise the business' use of these assets. Strong technical skills encompassing the ability to understand data from source systems and the data lake, interrogate this data competently using SQL-based code, build automated reports in PowerBI and communicate the results in a timely manner to the team and its stakeholders. Highly numerate with the necessary analytical skills to interpret datasets and processes, matched by a keen attention to detail and the pragmatism to avoid succumbing to analysis paralysis. Passionate about data with the natural curiosity to explore opportunities both independently and as part of virtual team/network dependent on the requirement and bring new ways of thinking to the team. Ability to plan effectively for delivery, matched by the enthusiasm, tenacity and resilience to get an answer which works, rather than the ideal solution every time. A strong sense of self-awareness and a focus on personal development. Excellent prioritisation and organisational skills. An innovative self-starter who is not afraid to challenge existing ways of working. Results-oriented and comfortable dealing with occasional imperfection and ambiguity, breaking down difficult problems into smaller, manageable ones. A clear thinker, with the ability to disseminate key messages from background noise. Location : We have a hybrid-work environment, where you will be predominantly home-based but may be required to work from other offices on occasion. We are proud to be recognised as a disability-confident employer . Our customers come from a variety of different backgrounds, and so do we. We hire great people from all walks of life, not just because it's the right thing to do, but because it makes our company stronger. We will continue championing inclusivity while investing in our local communities to create a better, more sustainable world for everyone. We are incredibly proud to have been recognised by The Times for being one of the Top 50 Employers for Women. Our people are the beating heart of our business. We are incredibly proud of our commitment to being FlexFirst. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs. We embrace the opportunity to give our colleagues a choice to work from anywhere whilst still ensuring they can connect and engage with their teams through office days, employee networks and virtual events. In addition, after listening to what matters most to them, we have tailored our well-being & benefits package around our employees. ' Competitive salary and bonus potential ' Employee Energy Allowance at 15% of the government price cap ' Pension scheme - Electric car lease scheme ? 33 days holiday allowance, inclusive of public holidays, and the option to buy up to 5 additional days Excellent range of flexible benefits, including technology vouchers & travel insurance We are committed to creating a cleaner and greener future. And we're making big changes to help us get there. That means cutting customers' emissions and our own to reach net zero. And because our people are the beating heart of our business, we will continue to champion inclusivity, develop future skills and invest in our local communities to create a better world for everyone. As part of our reforestation project with WeForest, for every new employee that joins our family, we plant trees in underprivileged areas in Tanzania to offer farming and wildlife economy opportunities for locals.
This is a great opportunity for a Senior Revenue Controller to step up into a management position! Your new company Your new company is an international law firm who are looking to expand the size of their finance team after a prolonged period of growth. They operate a hybrid policy, working Tuesday to Thursday in the office and Monday and Friday from home. Your new role The Revenue Manager position will be responsible for specific fee-earner's and partner's WIP, and feeding back to the Finance Director regarding billing, WIP and collections across the team. Other duties will include: Setting KPIs for the Revenue and Billing teams and making sure those targets are hit. Overseeing Credit Control operations and offering support where necessary. Challenging fee earners on un-billed WIP. WIP write-offs, where necessary. What you'll need to succeed To succeed in this role, you will need to have experience working in a law firm's Credit, Revenue or Billing team for a minimum of 6 years. Ideally, you will have led teams before or trained junior members of your team. Because of the nature of this role, you will need to be comfortable liaising with senior partners and fee earners, and be confident challenging them on billing matters. What you'll get in return In return, you will receive an industry competitive salary, bonus and a host of wider benefits, including: Private medical insurance (including dental and private GP services) Matched employer pension contributions (up to 7%) Holiday purchase Free coffee, breakfast, lunch and dinner at their on-site restaurant What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 17, 2024
Full time
This is a great opportunity for a Senior Revenue Controller to step up into a management position! Your new company Your new company is an international law firm who are looking to expand the size of their finance team after a prolonged period of growth. They operate a hybrid policy, working Tuesday to Thursday in the office and Monday and Friday from home. Your new role The Revenue Manager position will be responsible for specific fee-earner's and partner's WIP, and feeding back to the Finance Director regarding billing, WIP and collections across the team. Other duties will include: Setting KPIs for the Revenue and Billing teams and making sure those targets are hit. Overseeing Credit Control operations and offering support where necessary. Challenging fee earners on un-billed WIP. WIP write-offs, where necessary. What you'll need to succeed To succeed in this role, you will need to have experience working in a law firm's Credit, Revenue or Billing team for a minimum of 6 years. Ideally, you will have led teams before or trained junior members of your team. Because of the nature of this role, you will need to be comfortable liaising with senior partners and fee earners, and be confident challenging them on billing matters. What you'll get in return In return, you will receive an industry competitive salary, bonus and a host of wider benefits, including: Private medical insurance (including dental and private GP services) Matched employer pension contributions (up to 7%) Holiday purchase Free coffee, breakfast, lunch and dinner at their on-site restaurant What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Wallace Hind Selection LTD
Northampton, Northamptonshire
We create break spaces that make staff feel valued and appreciated. We know that when people feel appreciated, they work better - along with the commercial benefits for businesses. We are looking to recruit an experienced, ambitious Sales Managers to join our growing team. BASIC SALARY: £55,000 - £60,000 BENEFITS: OTE c£100,000 Company Car or Allowance Mobile & Laptop 25 Days Holiday LOCATION: Home Based COMMUTABLE LOCATIONS: Birmingham, Northampton,Oxford, Reading, Southampton, Reading, Swindon JOB DESCRIPTION: Sales Manager, Business Development Manager - Office Services A more detailed brief will be made available to those who are shortlisted but, you will: Develop and grow sustainable revenues and market share Recruit and develop a sales team of proven performers who will identify, qualify and develop new, profitable long- term business opportunities Implement the plans and strategies of the Group Work with the Sales and marketing team to meet customer or market needs with new, innovative products, services or solutions. Understand and positively react to the voice of the customer and their respective market PERSON SPECIFICATION: Sales Manager, Business Development Manager - Office Services To be successful in your application you will: Ideally be educated to degree level. Knowledge of the business services sector. Any knowledge of coffee, water, snacking, refreshment hubs and hygiene products and services would be of particular interest, although not essential. Be commercially astute with strong business acumen; gravitas and integrity are critical attributes. Have held senior commercial / sales responsibility and be very driven to succeed both personally and as team manager. Have a proven track record of Sales Management and managing, developing, coaching and growing a team, empowering them to perform and 'value' their expertise. Ability to make strategic decisions with conviction and evidence. THE COMPANY: We create break spaces that make staff feel valued and appreciated. Because we know that when people feel appreciated, they work better. We offer a range of services including: coffee, water, snacking, micromarkets, refreshment hubs and breakout spaces. Founded in 2003, we operate in the UK and Ireland. With operations Hubs in Warrington, Dartford, Ashford and Southampton and our Irish HQ is in Dunboyne. We currently employ over 175 staff and growing. Our fleet of over 120 vans are supported by an Operations and Customer Service team. PROSPECTS: We are looking for experienced, ambitious Sales Managers who have the potential and desire to take on greater responsibilities in the future. There is huge potential for career development within the group. Where possible, we have an active policy of promotion from within and firmly believe in the development of all personnel It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services Sales Manager, Regional Sales Manager, National Sales Manager, Sales Director - Printers, Office Supplies, Vending, Washroom, Hygiene, Pest Control, Water, Stationary, Workwear, Coffee INTERESTED? Please click apply. You will receive an acknowledgment of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP17721, Wallace Hind Selection
May 17, 2024
Full time
We create break spaces that make staff feel valued and appreciated. We know that when people feel appreciated, they work better - along with the commercial benefits for businesses. We are looking to recruit an experienced, ambitious Sales Managers to join our growing team. BASIC SALARY: £55,000 - £60,000 BENEFITS: OTE c£100,000 Company Car or Allowance Mobile & Laptop 25 Days Holiday LOCATION: Home Based COMMUTABLE LOCATIONS: Birmingham, Northampton,Oxford, Reading, Southampton, Reading, Swindon JOB DESCRIPTION: Sales Manager, Business Development Manager - Office Services A more detailed brief will be made available to those who are shortlisted but, you will: Develop and grow sustainable revenues and market share Recruit and develop a sales team of proven performers who will identify, qualify and develop new, profitable long- term business opportunities Implement the plans and strategies of the Group Work with the Sales and marketing team to meet customer or market needs with new, innovative products, services or solutions. Understand and positively react to the voice of the customer and their respective market PERSON SPECIFICATION: Sales Manager, Business Development Manager - Office Services To be successful in your application you will: Ideally be educated to degree level. Knowledge of the business services sector. Any knowledge of coffee, water, snacking, refreshment hubs and hygiene products and services would be of particular interest, although not essential. Be commercially astute with strong business acumen; gravitas and integrity are critical attributes. Have held senior commercial / sales responsibility and be very driven to succeed both personally and as team manager. Have a proven track record of Sales Management and managing, developing, coaching and growing a team, empowering them to perform and 'value' their expertise. Ability to make strategic decisions with conviction and evidence. THE COMPANY: We create break spaces that make staff feel valued and appreciated. Because we know that when people feel appreciated, they work better. We offer a range of services including: coffee, water, snacking, micromarkets, refreshment hubs and breakout spaces. Founded in 2003, we operate in the UK and Ireland. With operations Hubs in Warrington, Dartford, Ashford and Southampton and our Irish HQ is in Dunboyne. We currently employ over 175 staff and growing. Our fleet of over 120 vans are supported by an Operations and Customer Service team. PROSPECTS: We are looking for experienced, ambitious Sales Managers who have the potential and desire to take on greater responsibilities in the future. There is huge potential for career development within the group. Where possible, we have an active policy of promotion from within and firmly believe in the development of all personnel It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services Sales Manager, Regional Sales Manager, National Sales Manager, Sales Director - Printers, Office Supplies, Vending, Washroom, Hygiene, Pest Control, Water, Stationary, Workwear, Coffee INTERESTED? Please click apply. You will receive an acknowledgment of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP17721, Wallace Hind Selection
We create break spaces that make staff feel valued and appreciated. We know that when people feel appreciated, they work better - along with the commercial benefits for businesses. We are looking to recruit an experienced, ambitious Sales Managers to join our growing team. BASIC SALARY: £55,000 - £60,000 BENEFITS: OTE c£100,000 Company Car or Allowance Mobile & Laptop 25 Days Holiday LOCATION: Home Based COMMUTABLE LOCATIONS: Birmingham, Northampton,Oxford, Reading, Southampton, Reading, Swindon JOB DESCRIPTION: Sales Manager, Business Development Manager - Office Services A more detailed brief will be made available to those who are shortlisted but, you will: Develop and grow sustainable revenues and market share Recruit and develop a sales team of proven performers who will identify, qualify and develop new, profitable long- term business opportunities Implement the plans and strategies of the Group Work with the Sales and marketing team to meet customer or market needs with new, innovative products, services or solutions. Understand and positively react to the voice of the customer and their respective market PERSON SPECIFICATION: Sales Manager, Business Development Manager - Office Services To be successful in your application you will: Ideally be educated to degree level. Knowledge of the business services sector. Any knowledge of coffee, water, snacking, refreshment hubs and hygiene products and services would be of particular interest, although not essential. Be commercially astute with strong business acumen; gravitas and integrity are critical attributes. Have held senior commercial / sales responsibility and be very driven to succeed both personally and as team manager. Have a proven track record of Sales Management and managing, developing, coaching and growing a team, empowering them to perform and 'value' their expertise. Ability to make strategic decisions with conviction and evidence. THE COMPANY: We create break spaces that make staff feel valued and appreciated. Because we know that when people feel appreciated, they work better. We offer a range of services including: coffee, water, snacking, micromarkets, refreshment hubs and breakout spaces. Founded in 2003, we operate in the UK and Ireland. With operations Hubs in Warrington, Dartford, Ashford and Southampton and our Irish HQ is in Dunboyne. We currently employ over 175 staff and growing. Our fleet of over 120 vans are supported by an Operations and Customer Service team. PROSPECTS: We are looking for experienced, ambitious Sales Managers who have the potential and desire to take on greater responsibilities in the future. There is huge potential for career development within the group. Where possible, we have an active policy of promotion from within and firmly believe in the development of all personnel It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services Sales Manager, Regional Sales Manager, National Sales Manager, Sales Director - Printers, Office Supplies, Vending, Washroom, Hygiene, Pest Control, Water, Stationary, Workwear, Coffee INTERESTED? Please click apply. You will receive an acknowledgment of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP17721, Wallace Hind Selection
May 17, 2024
Full time
We create break spaces that make staff feel valued and appreciated. We know that when people feel appreciated, they work better - along with the commercial benefits for businesses. We are looking to recruit an experienced, ambitious Sales Managers to join our growing team. BASIC SALARY: £55,000 - £60,000 BENEFITS: OTE c£100,000 Company Car or Allowance Mobile & Laptop 25 Days Holiday LOCATION: Home Based COMMUTABLE LOCATIONS: Birmingham, Northampton,Oxford, Reading, Southampton, Reading, Swindon JOB DESCRIPTION: Sales Manager, Business Development Manager - Office Services A more detailed brief will be made available to those who are shortlisted but, you will: Develop and grow sustainable revenues and market share Recruit and develop a sales team of proven performers who will identify, qualify and develop new, profitable long- term business opportunities Implement the plans and strategies of the Group Work with the Sales and marketing team to meet customer or market needs with new, innovative products, services or solutions. Understand and positively react to the voice of the customer and their respective market PERSON SPECIFICATION: Sales Manager, Business Development Manager - Office Services To be successful in your application you will: Ideally be educated to degree level. Knowledge of the business services sector. Any knowledge of coffee, water, snacking, refreshment hubs and hygiene products and services would be of particular interest, although not essential. Be commercially astute with strong business acumen; gravitas and integrity are critical attributes. Have held senior commercial / sales responsibility and be very driven to succeed both personally and as team manager. Have a proven track record of Sales Management and managing, developing, coaching and growing a team, empowering them to perform and 'value' their expertise. Ability to make strategic decisions with conviction and evidence. THE COMPANY: We create break spaces that make staff feel valued and appreciated. Because we know that when people feel appreciated, they work better. We offer a range of services including: coffee, water, snacking, micromarkets, refreshment hubs and breakout spaces. Founded in 2003, we operate in the UK and Ireland. With operations Hubs in Warrington, Dartford, Ashford and Southampton and our Irish HQ is in Dunboyne. We currently employ over 175 staff and growing. Our fleet of over 120 vans are supported by an Operations and Customer Service team. PROSPECTS: We are looking for experienced, ambitious Sales Managers who have the potential and desire to take on greater responsibilities in the future. There is huge potential for career development within the group. Where possible, we have an active policy of promotion from within and firmly believe in the development of all personnel It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services Sales Manager, Regional Sales Manager, National Sales Manager, Sales Director - Printers, Office Supplies, Vending, Washroom, Hygiene, Pest Control, Water, Stationary, Workwear, Coffee INTERESTED? Please click apply. You will receive an acknowledgment of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP17721, Wallace Hind Selection
We create break spaces that make staff feel valued and appreciated. We know that when people feel appreciated, they work better - along with the commercial benefits for businesses. We are looking to recruit an experienced, ambitious Sales Managers to join our growing team. BASIC SALARY: £55,000 - £60,000 BENEFITS: OTE c£100,000 Company Car or Allowance Mobile & Laptop 25 Days Holiday LOCATION: Home Based COMMUTABLE LOCATIONS: Birmingham, Northampton,Oxford, Reading, Southampton, Reading, Swindon JOB DESCRIPTION: Sales Manager, Business Development Manager - Office Services A more detailed brief will be made available to those who are shortlisted but, you will: Develop and grow sustainable revenues and market share Recruit and develop a sales team of proven performers who will identify, qualify and develop new, profitable long- term business opportunities Implement the plans and strategies of the Group Work with the Sales and marketing team to meet customer or market needs with new, innovative products, services or solutions. Understand and positively react to the voice of the customer and their respective market PERSON SPECIFICATION: Sales Manager, Business Development Manager - Office Services To be successful in your application you will: Ideally be educated to degree level. Knowledge of the business services sector. Any knowledge of coffee, water, snacking, refreshment hubs and hygiene products and services would be of particular interest, although not essential. Be commercially astute with strong business acumen; gravitas and integrity are critical attributes. Have held senior commercial / sales responsibility and be very driven to succeed both personally and as team manager. Have a proven track record of Sales Management and managing, developing, coaching and growing a team, empowering them to perform and 'value' their expertise. Ability to make strategic decisions with conviction and evidence. THE COMPANY: We create break spaces that make staff feel valued and appreciated. Because we know that when people feel appreciated, they work better. We offer a range of services including: coffee, water, snacking, micromarkets, refreshment hubs and breakout spaces. Founded in 2003, we operate in the UK and Ireland. With operations Hubs in Warrington, Dartford, Ashford and Southampton and our Irish HQ is in Dunboyne. We currently employ over 175 staff and growing. Our fleet of over 120 vans are supported by an Operations and Customer Service team. PROSPECTS: We are looking for experienced, ambitious Sales Managers who have the potential and desire to take on greater responsibilities in the future. There is huge potential for career development within the group. Where possible, we have an active policy of promotion from within and firmly believe in the development of all personnel It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services Sales Manager, Regional Sales Manager, National Sales Manager, Sales Director - Printers, Office Supplies, Vending, Washroom, Hygiene, Pest Control, Water, Stationary, Workwear, Coffee INTERESTED? Please click apply. You will receive an acknowledgment of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP17721, Wallace Hind Selection
May 17, 2024
Full time
We create break spaces that make staff feel valued and appreciated. We know that when people feel appreciated, they work better - along with the commercial benefits for businesses. We are looking to recruit an experienced, ambitious Sales Managers to join our growing team. BASIC SALARY: £55,000 - £60,000 BENEFITS: OTE c£100,000 Company Car or Allowance Mobile & Laptop 25 Days Holiday LOCATION: Home Based COMMUTABLE LOCATIONS: Birmingham, Northampton,Oxford, Reading, Southampton, Reading, Swindon JOB DESCRIPTION: Sales Manager, Business Development Manager - Office Services A more detailed brief will be made available to those who are shortlisted but, you will: Develop and grow sustainable revenues and market share Recruit and develop a sales team of proven performers who will identify, qualify and develop new, profitable long- term business opportunities Implement the plans and strategies of the Group Work with the Sales and marketing team to meet customer or market needs with new, innovative products, services or solutions. Understand and positively react to the voice of the customer and their respective market PERSON SPECIFICATION: Sales Manager, Business Development Manager - Office Services To be successful in your application you will: Ideally be educated to degree level. Knowledge of the business services sector. Any knowledge of coffee, water, snacking, refreshment hubs and hygiene products and services would be of particular interest, although not essential. Be commercially astute with strong business acumen; gravitas and integrity are critical attributes. Have held senior commercial / sales responsibility and be very driven to succeed both personally and as team manager. Have a proven track record of Sales Management and managing, developing, coaching and growing a team, empowering them to perform and 'value' their expertise. Ability to make strategic decisions with conviction and evidence. THE COMPANY: We create break spaces that make staff feel valued and appreciated. Because we know that when people feel appreciated, they work better. We offer a range of services including: coffee, water, snacking, micromarkets, refreshment hubs and breakout spaces. Founded in 2003, we operate in the UK and Ireland. With operations Hubs in Warrington, Dartford, Ashford and Southampton and our Irish HQ is in Dunboyne. We currently employ over 175 staff and growing. Our fleet of over 120 vans are supported by an Operations and Customer Service team. PROSPECTS: We are looking for experienced, ambitious Sales Managers who have the potential and desire to take on greater responsibilities in the future. There is huge potential for career development within the group. Where possible, we have an active policy of promotion from within and firmly believe in the development of all personnel It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services Sales Manager, Regional Sales Manager, National Sales Manager, Sales Director - Printers, Office Supplies, Vending, Washroom, Hygiene, Pest Control, Water, Stationary, Workwear, Coffee INTERESTED? Please click apply. You will receive an acknowledgment of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP17721, Wallace Hind Selection
This role offers a competitive salary, hybrid working, 28 days holiday a year plus Bank Holidays and a fantastic pension scheme. Salary£80k - £90k per annum Location: London/Hybrid (approx 1-2 office days a week) About the role This role provides an opportunity for an individual who cares passionately about doing the right thing for customers to own a team responsible for the proposition, upsell, engagement and retention of Which? members. In building an understanding of why members stay and are engaged in the product, the role will build a strategy that helps support a growing subscription base. The role will adopt a strategy, with significant focus in reducing the rate of cancellations with a mixture of initiatives using the data-led and data-informed approaches. This role will control and manage all communications, driving engagement at every touch point, including the experience within Member Services - owning the tone of voice and execution, the role will have the opportunity to regularly communicate and understand the impact of this on the member engagement and ARPU. Working collaboratively with the Head of Member Acquisition, the role needs to investigate and be curious in creating a proposition portfolio that provides both the loyalty and acquisition to Which?, using experience in proposition and loyalty strategies to do so. Managing all the communications that are issued to our membership, known audiences and lapsed members, this role will deliver an operational cost effective way of communicating, driving engagement at every touch point, including the experience within Member Services. Leading a team to deliver a lower cancellation rate, higher revenue and profit and in doing so, help lead towards a growing member base. Key responsibilities include: Owner of the Engagement Strategy, with responsibilities in communications channels, promotional activity and marketing. In addition to this being responsible for planning, forecasting and budgeting of the subscription business. Owner of the Voice of the Member - creating awareness throughout Which? about the needs and wants of the member base. This awareness will influence the actions of teams across Which? and feeding into the Member Engagement Strategy. Using data to help influence the proposition development, ensuring a culture of testing and experimenting is developed to enable rapid learning. In doing so, learning from a market perspective as well to ensure Which? is responding to the changing customer behaviours and technology. This will be executed by working with squads within a product operating model to develop an improved member experience. As a key part of the Commercial Leadership team, the role will not just influence the "engagement" strategy, but also help drive the whole commercial strategy, supporting and learning together to drive membership and revenue growth. About you: An inquisitive and self-starting nature, wanting to be a part of a successful team driving change at pace, with vision, energy and enthusiasm. Excelling at building relationships internally and externally, willing to put themselves outside of their comfort zone to explore new opportunities. A voice of reason from a commercial perspective, seeking to drive a balance between sales and profitability. Step up to any challenges thrown at them, showing experience in resolving business issues, problem solving and making decisions when required. Bring energy into team environments, creating an atmosphere with the team that enables high performance practices. We also have these benefits for you to consider: 35 hour working week Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days Award winning pension scheme - when you pay in 3%,Which? paysin 6% (rising to 11% after one year of service.) Discount site Sodexo which offers large off every day shopping and holidays Annual Award (depending on employee and company performance) Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months) A discretionary death in service benefit provision equivalent to six times your annual salary Free access to Which? member content and free access to Which? money and legal helplines Work from (almost) anywhere" for 4 weeks of the year policy The interview process for this role involves:- 1st Stage - Competency based interview - 45 minutes 2nd Stage - Task based interview - 45 minutes About Which? We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website . At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the 'Top 25 Inclusive Employers' List and currently ranking 16th. We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post), email . Find out more about the Disability Confident Interview Scheme here . Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received . Head of Member Engagement 2024 - Job Profile.pdf
May 17, 2024
Full time
This role offers a competitive salary, hybrid working, 28 days holiday a year plus Bank Holidays and a fantastic pension scheme. Salary£80k - £90k per annum Location: London/Hybrid (approx 1-2 office days a week) About the role This role provides an opportunity for an individual who cares passionately about doing the right thing for customers to own a team responsible for the proposition, upsell, engagement and retention of Which? members. In building an understanding of why members stay and are engaged in the product, the role will build a strategy that helps support a growing subscription base. The role will adopt a strategy, with significant focus in reducing the rate of cancellations with a mixture of initiatives using the data-led and data-informed approaches. This role will control and manage all communications, driving engagement at every touch point, including the experience within Member Services - owning the tone of voice and execution, the role will have the opportunity to regularly communicate and understand the impact of this on the member engagement and ARPU. Working collaboratively with the Head of Member Acquisition, the role needs to investigate and be curious in creating a proposition portfolio that provides both the loyalty and acquisition to Which?, using experience in proposition and loyalty strategies to do so. Managing all the communications that are issued to our membership, known audiences and lapsed members, this role will deliver an operational cost effective way of communicating, driving engagement at every touch point, including the experience within Member Services. Leading a team to deliver a lower cancellation rate, higher revenue and profit and in doing so, help lead towards a growing member base. Key responsibilities include: Owner of the Engagement Strategy, with responsibilities in communications channels, promotional activity and marketing. In addition to this being responsible for planning, forecasting and budgeting of the subscription business. Owner of the Voice of the Member - creating awareness throughout Which? about the needs and wants of the member base. This awareness will influence the actions of teams across Which? and feeding into the Member Engagement Strategy. Using data to help influence the proposition development, ensuring a culture of testing and experimenting is developed to enable rapid learning. In doing so, learning from a market perspective as well to ensure Which? is responding to the changing customer behaviours and technology. This will be executed by working with squads within a product operating model to develop an improved member experience. As a key part of the Commercial Leadership team, the role will not just influence the "engagement" strategy, but also help drive the whole commercial strategy, supporting and learning together to drive membership and revenue growth. About you: An inquisitive and self-starting nature, wanting to be a part of a successful team driving change at pace, with vision, energy and enthusiasm. Excelling at building relationships internally and externally, willing to put themselves outside of their comfort zone to explore new opportunities. A voice of reason from a commercial perspective, seeking to drive a balance between sales and profitability. Step up to any challenges thrown at them, showing experience in resolving business issues, problem solving and making decisions when required. Bring energy into team environments, creating an atmosphere with the team that enables high performance practices. We also have these benefits for you to consider: 35 hour working week Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days Award winning pension scheme - when you pay in 3%,Which? paysin 6% (rising to 11% after one year of service.) Discount site Sodexo which offers large off every day shopping and holidays Annual Award (depending on employee and company performance) Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months) A discretionary death in service benefit provision equivalent to six times your annual salary Free access to Which? member content and free access to Which? money and legal helplines Work from (almost) anywhere" for 4 weeks of the year policy The interview process for this role involves:- 1st Stage - Competency based interview - 45 minutes 2nd Stage - Task based interview - 45 minutes About Which? We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website . At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the 'Top 25 Inclusive Employers' List and currently ranking 16th. We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post), email . Find out more about the Disability Confident Interview Scheme here . Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received . Head of Member Engagement 2024 - Job Profile.pdf