In this incredibly varied role, you'll help manage a store that's better and more successful than ever before. You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable experience to help you take your next step in management. It means you'll tackle everything from ordering stock to training employees, and from checking product displays to delivering sales targets. It feels great to be part of a business that does things its own way and achieves fantastic results while doing so.
May 18, 2024
Full time
In this incredibly varied role, you'll help manage a store that's better and more successful than ever before. You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable experience to help you take your next step in management. It means you'll tackle everything from ordering stock to training employees, and from checking product displays to delivering sales targets. It feels great to be part of a business that does things its own way and achieves fantastic results while doing so.
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
May 18, 2024
Full time
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
My Client is looking for a Telesales & Trade Counter Sales Assistant is to grow branch sales and margins, by proactively chasing sales opportunities, finding new business and developing relationships with new and existing customers. Monday - Friday 07.30 - 17.00 + every other Saturday 08.00 - 12.00 (contracted) = 44. . click apply for full job details
May 18, 2024
Full time
My Client is looking for a Telesales & Trade Counter Sales Assistant is to grow branch sales and margins, by proactively chasing sales opportunities, finding new business and developing relationships with new and existing customers. Monday - Friday 07.30 - 17.00 + every other Saturday 08.00 - 12.00 (contracted) = 44. . click apply for full job details
About The Role What youll be doing: Working with the Store Manager, youll share joint responsibility for the day to day running of the store Youll be leading by example, co-managing a small team of between 4 - 6 members of staff Youll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets With a commitment to offering honest advice, y click apply for full job details
May 18, 2024
Full time
About The Role What youll be doing: Working with the Store Manager, youll share joint responsibility for the day to day running of the store Youll be leading by example, co-managing a small team of between 4 - 6 members of staff Youll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets With a commitment to offering honest advice, y click apply for full job details
We are looking for a Assistant Store Manager to join Team OB in our Winchester store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales click apply for full job details
May 18, 2024
Full time
We are looking for a Assistant Store Manager to join Team OB in our Winchester store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales click apply for full job details
Are you an experienced Retail Store Manager or Assistant Manager with a friendly customer centric style, looking for your next challenge? Do you pride yourself in hitting your sales targets while motivating and developing a team that's more like family? Do you want to work for a growing profitable business with family values & green credentials, where you can make a difference? We are looking for click apply for full job details
May 18, 2024
Full time
Are you an experienced Retail Store Manager or Assistant Manager with a friendly customer centric style, looking for your next challenge? Do you pride yourself in hitting your sales targets while motivating and developing a team that's more like family? Do you want to work for a growing profitable business with family values & green credentials, where you can make a difference? We are looking for click apply for full job details
Legal Administrator 22,000 - 24,000 BCR/JH/11108 Cannock Bell Cornwall Recruitment is excited to be recruiting for a Legal Administrator on behalf of our client, a reputable law firm based in Cannock. Join a collaborative Central Support Services team providing essential administrative support to their legal professionals. This full-time role offers the chance to work alongside an experienced and dedicated team. As a Legal Administrator, you will be tasked with a variety of responsibilities supporting Private Client and Family law practices. With 18-24 months of prior experience in a similar administrative role, you will play a vital part in ensuring smooth operations within the firm. Key Responsibilities: Answer incoming and outgoing calls to clients, third parties, and internal members Manage diaries efficiently using Microsoft Outlook Create, edit, and format documents, including letters, emails, and court forms Open and close client matters, maintaining accurate records Keep client files updated and scan documents into the appropriate files Copy documents as required Provide reception cover and hospitality duties when needed Key Criteria: At least 18-24 months of experience in a similar administrative role Experience in Private Client and Family law is desirable Strong organisational and communication skills Willingness to learn and grow in the role Ability to communicate across all levels of the firm Integrity, professionalism, and accountability Eagerness to exceed expectations in the role Our client places a strong emphasis on employee development, offering ongoing support and training to help you expand your skills and expertise. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
May 18, 2024
Full time
Legal Administrator 22,000 - 24,000 BCR/JH/11108 Cannock Bell Cornwall Recruitment is excited to be recruiting for a Legal Administrator on behalf of our client, a reputable law firm based in Cannock. Join a collaborative Central Support Services team providing essential administrative support to their legal professionals. This full-time role offers the chance to work alongside an experienced and dedicated team. As a Legal Administrator, you will be tasked with a variety of responsibilities supporting Private Client and Family law practices. With 18-24 months of prior experience in a similar administrative role, you will play a vital part in ensuring smooth operations within the firm. Key Responsibilities: Answer incoming and outgoing calls to clients, third parties, and internal members Manage diaries efficiently using Microsoft Outlook Create, edit, and format documents, including letters, emails, and court forms Open and close client matters, maintaining accurate records Keep client files updated and scan documents into the appropriate files Copy documents as required Provide reception cover and hospitality duties when needed Key Criteria: At least 18-24 months of experience in a similar administrative role Experience in Private Client and Family law is desirable Strong organisational and communication skills Willingness to learn and grow in the role Ability to communicate across all levels of the firm Integrity, professionalism, and accountability Eagerness to exceed expectations in the role Our client places a strong emphasis on employee development, offering ongoing support and training to help you expand your skills and expertise. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Assistant Practice Manager Portishead up to 26,000 p.a. + benefits Do you have experience in eyecare? Do you have excellent customer service skills? Are you a people manager? Could you be Assistant Practice Manager for a busy and thriving big brand optician practice in Portishead? The Role As Assistant Practice Manager you will work within a busy practice in a hands on role, supporting and motivating the team working towards targets and KPIs. Responsibilities will include: helping patients with eye care needs ( contact lenses, designer frames, NHS eye care ) supporting the hearing care clinic ( hearing health checks ) dispensing spectacles / making sales / associated admin work undertaking pre-screening and contact lens teaches This is a full time role, including some Saturday working. The Company Our client is a thriving optician's practice, with a big Brand name in support, working with state of the equipment and services to provide clinical excellence including OCTs, slit lamp cameras and dry eye clinic equipment etc. A full training and support package is available to all members of the company to allow you to expand your own skillsets and qualifications and to venture into enhanced services. The Person As Assistant Practice Manager you will already have experience as an Optical Assistant and team leader / supervisor experience. You will also have: excellent customer service experience dispensing spectacles / screening patients / delivering contact lens teaches drive and ambition This is a full time role, including some Saturday working. If you wish to be considered for the role of Optical Assistant Practice Manager, please forward your CV quoting reference (phone number removed)A . WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK Applications are invited with experience in: optical assistant practice manager assistant consultant optometrist optician eyecare healthcare spectacles contact lenses hearing care customer service retail manger Portishead North Somerset
May 18, 2024
Full time
Assistant Practice Manager Portishead up to 26,000 p.a. + benefits Do you have experience in eyecare? Do you have excellent customer service skills? Are you a people manager? Could you be Assistant Practice Manager for a busy and thriving big brand optician practice in Portishead? The Role As Assistant Practice Manager you will work within a busy practice in a hands on role, supporting and motivating the team working towards targets and KPIs. Responsibilities will include: helping patients with eye care needs ( contact lenses, designer frames, NHS eye care ) supporting the hearing care clinic ( hearing health checks ) dispensing spectacles / making sales / associated admin work undertaking pre-screening and contact lens teaches This is a full time role, including some Saturday working. The Company Our client is a thriving optician's practice, with a big Brand name in support, working with state of the equipment and services to provide clinical excellence including OCTs, slit lamp cameras and dry eye clinic equipment etc. A full training and support package is available to all members of the company to allow you to expand your own skillsets and qualifications and to venture into enhanced services. The Person As Assistant Practice Manager you will already have experience as an Optical Assistant and team leader / supervisor experience. You will also have: excellent customer service experience dispensing spectacles / screening patients / delivering contact lens teaches drive and ambition This is a full time role, including some Saturday working. If you wish to be considered for the role of Optical Assistant Practice Manager, please forward your CV quoting reference (phone number removed)A . WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK Applications are invited with experience in: optical assistant practice manager assistant consultant optometrist optician eyecare healthcare spectacles contact lenses hearing care customer service retail manger Portishead North Somerset
About the Role As a Sales Associate at Claire's, you will be responsible for: Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales Delivering sales through friendly and efficient customer service Ensuring our customers have a fun and enjoyable shopping experience Demonstrating Claire's products Assisting customers with their queries using your product knowledge Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions Ear piercing (you will receive full training) Ensuring the store looks presentable and inviting to our customers About Claire's A leading high street fashion retailer with stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends We are a fun place to work! We encourage all store members to wear our product We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company! About You Some high school required Excellent verbal/written communication and organizational skills Basic computer skills Understands the importance of Customer Service Sound understanding of mathematics and strong reading comprehension skills Ability to stand during scheduled shifts Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers Ability to operate POS system Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
May 18, 2024
Full time
About the Role As a Sales Associate at Claire's, you will be responsible for: Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales Delivering sales through friendly and efficient customer service Ensuring our customers have a fun and enjoyable shopping experience Demonstrating Claire's products Assisting customers with their queries using your product knowledge Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions Ear piercing (you will receive full training) Ensuring the store looks presentable and inviting to our customers About Claire's A leading high street fashion retailer with stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends We are a fun place to work! We encourage all store members to wear our product We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company! About You Some high school required Excellent verbal/written communication and organizational skills Basic computer skills Understands the importance of Customer Service Sound understanding of mathematics and strong reading comprehension skills Ability to stand during scheduled shifts Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers Ability to operate POS system Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Bletchley Park Trust Limited
Bletchley, Buckinghamshire
Job Title: Visitor Services Assistant Location: Milton Keynes (MK3 6EB) Salary: 9.55 - 11.85 per hour rising to 9.91 - 12.10 post probation Job Type: Part-time / Permanent About The Company: Bletchley Park is a vibrant heritage attraction, open daily to visitors, revealing the secrets and telling fascinating stories of the secret British World War Two codebreaking operations. The mission of the Bletchley Park Trust is to attract, engage and educate people from all over the world in order to inspire them with Bletchley Park's crucial role in World War Two. About The Role: We are looking for a Visitor Service Assistant to join our Retail and Admissions team. As Visitor Services Assistant you will work within admissions and the gift shop to welcome visitors and coach groups to Bletchley Park and provide exceptional service. You will assist with processing ticket sales, purchases and issuing Multimedia Guides. This role is visitor facing and as such uniform will be provided and a dress code is in place. Please visit our website to see the Job Description and further details around the person requirements and job responsibilities. About You: You will be a team player, with a passion for amazing customer service and a strong sense of professionalism. You will be able to help with queries and any complaints in a calm and efficient manner. You will have a flexible approach to work and be comfortable working within a busy visitor facing role. Previous customer service / retail experience would be an advantage. Working Hours: Days of work will be 4 days per week on a rolling Rota, including every other weekend . Some evening hours will be required on occasion, to support during special events. Normal working hours will be 7.5 hrs per day in the summer and 6.5 hours in the Winter between 9.00am and 5.45pm with hour unpaid lunch break. Hourly Rate & Benefits: The hourly rate for this role is below, increasing following the successful completion of a 6-month probationary period. Under 18's 9.55 ( 9.91 post probation) Over 18's 11.85 ( 12.10 post probation) Other Benefits Include: 33 days annual leave, per year (including statutory holidays), pro rata for part-time Company pension scheme Death-in-service Access to a healthcare cash-plan Additional Information: No agencies please. At Bletchley Park Trust we take your privacy seriously. So that you can fully understand the way we use your data, please refer to our Privacy Policy for Recruitment, which can be found on our website. If this sounds like the Visitor Service Assistant is the role for you, please click APPLY send your CV and Cover Letter setting out which vacancy you would like to apply for and explaining why you are suitable for this role. Closing date for applications is Wednesday 15 May 2024 Candidates with the relevant experience or job titles of, Retail Assistant, Retail Customer Service, Customer Service Assistant, Retail Services, Gift Shop Assistant, Customer Care, Customer Service may also be considered for this role.
May 18, 2024
Full time
Job Title: Visitor Services Assistant Location: Milton Keynes (MK3 6EB) Salary: 9.55 - 11.85 per hour rising to 9.91 - 12.10 post probation Job Type: Part-time / Permanent About The Company: Bletchley Park is a vibrant heritage attraction, open daily to visitors, revealing the secrets and telling fascinating stories of the secret British World War Two codebreaking operations. The mission of the Bletchley Park Trust is to attract, engage and educate people from all over the world in order to inspire them with Bletchley Park's crucial role in World War Two. About The Role: We are looking for a Visitor Service Assistant to join our Retail and Admissions team. As Visitor Services Assistant you will work within admissions and the gift shop to welcome visitors and coach groups to Bletchley Park and provide exceptional service. You will assist with processing ticket sales, purchases and issuing Multimedia Guides. This role is visitor facing and as such uniform will be provided and a dress code is in place. Please visit our website to see the Job Description and further details around the person requirements and job responsibilities. About You: You will be a team player, with a passion for amazing customer service and a strong sense of professionalism. You will be able to help with queries and any complaints in a calm and efficient manner. You will have a flexible approach to work and be comfortable working within a busy visitor facing role. Previous customer service / retail experience would be an advantage. Working Hours: Days of work will be 4 days per week on a rolling Rota, including every other weekend . Some evening hours will be required on occasion, to support during special events. Normal working hours will be 7.5 hrs per day in the summer and 6.5 hours in the Winter between 9.00am and 5.45pm with hour unpaid lunch break. Hourly Rate & Benefits: The hourly rate for this role is below, increasing following the successful completion of a 6-month probationary period. Under 18's 9.55 ( 9.91 post probation) Over 18's 11.85 ( 12.10 post probation) Other Benefits Include: 33 days annual leave, per year (including statutory holidays), pro rata for part-time Company pension scheme Death-in-service Access to a healthcare cash-plan Additional Information: No agencies please. At Bletchley Park Trust we take your privacy seriously. So that you can fully understand the way we use your data, please refer to our Privacy Policy for Recruitment, which can be found on our website. If this sounds like the Visitor Service Assistant is the role for you, please click APPLY send your CV and Cover Letter setting out which vacancy you would like to apply for and explaining why you are suitable for this role. Closing date for applications is Wednesday 15 May 2024 Candidates with the relevant experience or job titles of, Retail Assistant, Retail Customer Service, Customer Service Assistant, Retail Services, Gift Shop Assistant, Customer Care, Customer Service may also be considered for this role.
Role Overview We have a fantastic opportunity to join us as our Assistant Manager for the Hampstead office. As an Assistant Manager you are responsible for growing the lettings business in the local area with the acquisition of new business. You will be responsible for both creating new opportunities, along with managing and developing new landlord enquiries received into new instructions and ultimately new business. The role includes the promotion and marketing of the brand to increase the annual turnover and profit margin and the maximising of cross division referral opportunities. This is a fee earning role with uncapped commission so there is the opportunity for unlimited potential. Key Responsibilities To drive the expansion of the cluster, maintaining our market leader standing To build and expand Savills Lettings business and to be aware of future opportunities that will enable the office to continue to expand Carry out property valuations and listing of properties To promote and maintain internal relations with all other lettings offices as well as the relevant residential teams. To actively seek and encourage cross referrals To generate new business via various stock generation activities Efficient and timely communication with landlords and colleagues To effectively lead your team creating a proactive and upbeat environment To keep abreast of National issues and their impact on your office / our business Comply with the ARLA Propertymark ways of working, strict Property Ombudsman & RICS 'Code of Practice', as well as keeping up to date with all existing and new lettings & estate agency legislation. Key Skills To be ARLA licensed (preferred, not essential) The ability to work efficiently under pressure with a flexible approach Meticulous attention to detail Excellent relationship builder to generate business Focussed: commits to challenging goals and delivers consistently against these Continuous improvement: delivers efficiency in addition to effectiveness Self-starter, who relishes challenges and strives for the best Strong team player: builds relationships and consults with others, quickly establishes trust and credibility Diplomatic and challenging with the ability to influence others Confident with a positive outlook Ethical with strong integrity Team Overview Our team comprises of one Head of Department, three Negotiators, one Lettings Coordinator and one Prime Property Manager. The office also houses our Residential Sales Team. In addition, we work closely with our lettings head office teams, including Tenancy Progression, Corporate Services, Property Management, Client Accounts and our Hive Client Services department. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
May 18, 2024
Full time
Role Overview We have a fantastic opportunity to join us as our Assistant Manager for the Hampstead office. As an Assistant Manager you are responsible for growing the lettings business in the local area with the acquisition of new business. You will be responsible for both creating new opportunities, along with managing and developing new landlord enquiries received into new instructions and ultimately new business. The role includes the promotion and marketing of the brand to increase the annual turnover and profit margin and the maximising of cross division referral opportunities. This is a fee earning role with uncapped commission so there is the opportunity for unlimited potential. Key Responsibilities To drive the expansion of the cluster, maintaining our market leader standing To build and expand Savills Lettings business and to be aware of future opportunities that will enable the office to continue to expand Carry out property valuations and listing of properties To promote and maintain internal relations with all other lettings offices as well as the relevant residential teams. To actively seek and encourage cross referrals To generate new business via various stock generation activities Efficient and timely communication with landlords and colleagues To effectively lead your team creating a proactive and upbeat environment To keep abreast of National issues and their impact on your office / our business Comply with the ARLA Propertymark ways of working, strict Property Ombudsman & RICS 'Code of Practice', as well as keeping up to date with all existing and new lettings & estate agency legislation. Key Skills To be ARLA licensed (preferred, not essential) The ability to work efficiently under pressure with a flexible approach Meticulous attention to detail Excellent relationship builder to generate business Focussed: commits to challenging goals and delivers consistently against these Continuous improvement: delivers efficiency in addition to effectiveness Self-starter, who relishes challenges and strives for the best Strong team player: builds relationships and consults with others, quickly establishes trust and credibility Diplomatic and challenging with the ability to influence others Confident with a positive outlook Ethical with strong integrity Team Overview Our team comprises of one Head of Department, three Negotiators, one Lettings Coordinator and one Prime Property Manager. The office also houses our Residential Sales Team. In addition, we work closely with our lettings head office teams, including Tenancy Progression, Corporate Services, Property Management, Client Accounts and our Hive Client Services department. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Deputy General Manager. AssistantManager. Where those who love pizza can betheir true self. Proud to be a Top 10 Sunday Times Best Place toWork 2023. Joinour iconic Pizzerias as the second-in-command, where you'll leadwith flair, honing your business skills. Dive into P&Lmanagement, seize sales opportunities, and drive your Pizzeria tocommercial success. As a key player, you'll recruit, train, andcoach a dynamic team, creating an unforgettable experience forcustomers. With development programmes and dedicated support, thisis your chance to showcase your talent and elevate your leadershipjourney. What you'll do: • Collaborate with the General Manager, providingsupport across all management tasks • Maintain and uphold high standards consistently acrossquality, safety and food • Lead and coach your teamtowards achieving outstanding success • Strivefor excellence in delivering memorable service to ourcustomers Who you are: • Leadership Skills: Ability to inspire and lead a teameffectively • Financial Management: Exposure to managing aP&L, budgeting, or financial analysis to drive optimalperformance • Customer Service Excellence: Experiencedelivering outstanding service, understanding customer needs, andensuring a memorable experience Benefits: • Bonus Scheme of up to20% • Free Food on shift • Pension & LifeAssurance • 50% discount on food and drink when you'renot working • Wagestream gives you access to up to 40% ofyour earned wages before payday • Wellbeing Support for youand your family • Referral Bonus of £1000for referring managers • Holiday & SickPay • Development and progressionopportunities Who weare: We've been around since 1965,bringing pizza to the UK and have since grown to a multichannel,international brand. Our people are at the heart of our success andeverything we do, and we believe you should always be able toexpress yourself. Our values are: • Head: we're customer-centric, commerciallyminded and obsessed by performance in all we do • Heart: we show our heart, are honest with each otherand value everyone's diverse strengths • Home:we create a home, where everyone has a place at our marble tableand can truly express themselves every day All together, we see this as using your head, showing yourheart and feeling at home Inclusivity and respect are atthe heart of our business and are valued by our teams, customers,and suppliers. PizzaExpress and Milano is a place where everyone iswelcome, and everyone belongs. That'swhy we assess each application on the aptitude to do the job andnothing else.
May 18, 2024
Full time
Deputy General Manager. AssistantManager. Where those who love pizza can betheir true self. Proud to be a Top 10 Sunday Times Best Place toWork 2023. Joinour iconic Pizzerias as the second-in-command, where you'll leadwith flair, honing your business skills. Dive into P&Lmanagement, seize sales opportunities, and drive your Pizzeria tocommercial success. As a key player, you'll recruit, train, andcoach a dynamic team, creating an unforgettable experience forcustomers. With development programmes and dedicated support, thisis your chance to showcase your talent and elevate your leadershipjourney. What you'll do: • Collaborate with the General Manager, providingsupport across all management tasks • Maintain and uphold high standards consistently acrossquality, safety and food • Lead and coach your teamtowards achieving outstanding success • Strivefor excellence in delivering memorable service to ourcustomers Who you are: • Leadership Skills: Ability to inspire and lead a teameffectively • Financial Management: Exposure to managing aP&L, budgeting, or financial analysis to drive optimalperformance • Customer Service Excellence: Experiencedelivering outstanding service, understanding customer needs, andensuring a memorable experience Benefits: • Bonus Scheme of up to20% • Free Food on shift • Pension & LifeAssurance • 50% discount on food and drink when you'renot working • Wagestream gives you access to up to 40% ofyour earned wages before payday • Wellbeing Support for youand your family • Referral Bonus of £1000for referring managers • Holiday & SickPay • Development and progressionopportunities Who weare: We've been around since 1965,bringing pizza to the UK and have since grown to a multichannel,international brand. Our people are at the heart of our success andeverything we do, and we believe you should always be able toexpress yourself. Our values are: • Head: we're customer-centric, commerciallyminded and obsessed by performance in all we do • Heart: we show our heart, are honest with each otherand value everyone's diverse strengths • Home:we create a home, where everyone has a place at our marble tableand can truly express themselves every day All together, we see this as using your head, showing yourheart and feeling at home Inclusivity and respect are atthe heart of our business and are valued by our teams, customers,and suppliers. PizzaExpress and Milano is a place where everyone iswelcome, and everyone belongs. That'swhy we assess each application on the aptitude to do the job andnothing else.
Position Summary The Assistant Vice President, Business Development Support will play a key role within our Sales and Marketing team based in the UK. This team is responsible for Northern European distribution for TCW Europe. We are looking for a highly proactive and organized individual. The incumbent is responsible for sales support, client servicing and marketing for the Consultant, Institutional and Wholesale channels. Working collaboratively with the other members of the team, this position will manage and service key client and marketing relationships throughout Northern Europe, specifically UK, Nordics and the Netherlands. Essential Duties Business development support for the Pan European market which includes supporting the Managing Directors, servicing the client base and building relationships with key clients and prospects. Act as the main point of contact when the Managing Directors are out of the office. Liaise with internal TCW departments for the accurate and timely delivery of RFPs, RFIs, client queries, reporting, and legal agreements. Oversee new account setup and client onboarding; resolve any operational issues as they arise. Service and provide support to TCW's distribution partners managed by the London office. Responsible for coordinating all Northern European marketing/PR activities. This involves being the main point of contact between TCWE and US based teams regarding event management, PR, literature, materials, website etc. It also involves building relationships with local marketing providers such as Camradata, GIMD, eVestment etc. Such tasks relating to the efficient running of the London office that might be required from time to time. Required Qualifications Bachelor's Degree from an accredited college or university with degree and or course work in Business, Finance, Economics, or related field. 3-5 years of asset management industry experience, preferably in a client-facing or sales support role An understanding of investment products across the full spectrum (equity, fixed income, and credit alternatives across varying liquidity profiles preferred) Excellent verbal and written communication skills in English; fluency in a second European language is a plus Strong MS Office skills, especially MS Excel, Word and PowerPoint Experience with Salesforce or an equivalent CRM system Professional Skills Qualifications - Strong interpersonal skills; ability to handle complex situations and influence decisions - Ability to work independently as well as in a team environment - An enthusiastic self-starter with proactive, hands-on approach and determination to achieve success - High professionalism and strong organizational skills; ability to manage multiple tasks simultaneously - Strong attention to detail and high accuracy Desired Qualifications Knowledge of regulatory/MiFID II requirements and prior experience working for a U.S. firm a plus
May 18, 2024
Full time
Position Summary The Assistant Vice President, Business Development Support will play a key role within our Sales and Marketing team based in the UK. This team is responsible for Northern European distribution for TCW Europe. We are looking for a highly proactive and organized individual. The incumbent is responsible for sales support, client servicing and marketing for the Consultant, Institutional and Wholesale channels. Working collaboratively with the other members of the team, this position will manage and service key client and marketing relationships throughout Northern Europe, specifically UK, Nordics and the Netherlands. Essential Duties Business development support for the Pan European market which includes supporting the Managing Directors, servicing the client base and building relationships with key clients and prospects. Act as the main point of contact when the Managing Directors are out of the office. Liaise with internal TCW departments for the accurate and timely delivery of RFPs, RFIs, client queries, reporting, and legal agreements. Oversee new account setup and client onboarding; resolve any operational issues as they arise. Service and provide support to TCW's distribution partners managed by the London office. Responsible for coordinating all Northern European marketing/PR activities. This involves being the main point of contact between TCWE and US based teams regarding event management, PR, literature, materials, website etc. It also involves building relationships with local marketing providers such as Camradata, GIMD, eVestment etc. Such tasks relating to the efficient running of the London office that might be required from time to time. Required Qualifications Bachelor's Degree from an accredited college or university with degree and or course work in Business, Finance, Economics, or related field. 3-5 years of asset management industry experience, preferably in a client-facing or sales support role An understanding of investment products across the full spectrum (equity, fixed income, and credit alternatives across varying liquidity profiles preferred) Excellent verbal and written communication skills in English; fluency in a second European language is a plus Strong MS Office skills, especially MS Excel, Word and PowerPoint Experience with Salesforce or an equivalent CRM system Professional Skills Qualifications - Strong interpersonal skills; ability to handle complex situations and influence decisions - Ability to work independently as well as in a team environment - An enthusiastic self-starter with proactive, hands-on approach and determination to achieve success - High professionalism and strong organizational skills; ability to manage multiple tasks simultaneously - Strong attention to detail and high accuracy Desired Qualifications Knowledge of regulatory/MiFID II requirements and prior experience working for a U.S. firm a plus
Deputy General Manager. Assistant Manager. Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey. What you'll do: • Collaborate with the General Manager, providing support across all management tasks • Maintain and uphold high standards consistently across quality, safety and food • Lead and coach your team towards achieving outstanding success • Strive for excellence in delivering memorable service to our customers Who you are: • Leadership Skills: Ability to inspire and lead a team effectively • Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance • Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience Benefits: • Bonus Scheme of up to 20% • Free Food on shift • Pension & Life Assurance • 50% discount on food and drink when you're not working • Wagestream gives you access to up to 40% of your earned wages before payday • Wellbeing Support for you and your family • Referral Bonus of £1000 for referring managers • Holiday & Sick Pay • Development and progression opportunities Who we are: We've been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. Our values are: • Head: we're customer-centric, commercially minded and obsessed by performance in all we do • Heart: we show our heart, are honest with each other and value everyone's diverse strengths • Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day All together, we see this as using your head, showing your heart and feeling at home Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That's why we assess each application on the aptitude to do the job and nothing else.
May 18, 2024
Full time
Deputy General Manager. Assistant Manager. Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey. What you'll do: • Collaborate with the General Manager, providing support across all management tasks • Maintain and uphold high standards consistently across quality, safety and food • Lead and coach your team towards achieving outstanding success • Strive for excellence in delivering memorable service to our customers Who you are: • Leadership Skills: Ability to inspire and lead a team effectively • Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance • Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience Benefits: • Bonus Scheme of up to 20% • Free Food on shift • Pension & Life Assurance • 50% discount on food and drink when you're not working • Wagestream gives you access to up to 40% of your earned wages before payday • Wellbeing Support for you and your family • Referral Bonus of £1000 for referring managers • Holiday & Sick Pay • Development and progression opportunities Who we are: We've been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. Our values are: • Head: we're customer-centric, commercially minded and obsessed by performance in all we do • Heart: we show our heart, are honest with each other and value everyone's diverse strengths • Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day All together, we see this as using your head, showing your heart and feeling at home Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That's why we assess each application on the aptitude to do the job and nothing else.
Account Specialist - Respiratory - Humberside Our client is a privately-owned Company which allows them the freedom to decide which research they invest in. They have a strong code of ethics and conduct and have a commitment to ethical and social responsibility. They have medicines within Cardiovascular, Neonatal, Transplantation, Respiratory, and have an exciting speciality pipeline. We have a new exciting opportunity as an Account Specialist to join a highly experienced team. Your role will be to act as single point of contact for the customer, working in partnership to facilitate the creation of solutions that meet their needs. The AS will be required to increase company revenues through promotion of their Respiratory Portfolio, in accordance with the UK marketing plan and locally developed customer plans. Key Customers & Target Accounts: GPs, Practice Based Nurses, Practiced Based Pharmacy, Health Care Assistant and other relevant decision makers. GP Practice Primary Care Networks/Practice Clusters Responsibilities & Role Requirements: Single point of contact for the customer, guiding them to key functions e.g. education, medical support, co-creation partnerships, value added opportunities Ambassador for Voice of the Customer (listen, learn and act by responding to customer needs and feedback) Development of account plans for target PCNs, practice clusters and individual practices Development of customer partnerships, enabling them to be a respiratory partner of choice Pioneer both digital and face to face interactions, embracing new technology and platforms by utilising customer insights Empathising with our customers and recognising their challenges and work to support appropriate co-created solutions. e.g. collaboration opportunities including service offerings, co-created projects and medical education Deliver KPIs, including (but not limited to) Sales, NPS, Project Delivery, Customer Satisfaction Candidate profile: ABPI examination or working towards Strong understanding of the NHS and customer priorities Track record of delivering consistent sales results in accordance with set targets Effective planning skills, through Key Account Management techniques Business planning skills, including the ability to produce business proposals/cases as required Strong interpersonal skills with an ability to develop long term relationships across key customer groups Critical reasoning skills: capable of interpreting and subsequently using available data sources to enhance the effectiveness of customer planning. Affinity for digital media An excellent salary, bonus and benefits package will be offered. Please apply online or contact CHASE for further information on . Reference Number: 33814
May 18, 2024
Full time
Account Specialist - Respiratory - Humberside Our client is a privately-owned Company which allows them the freedom to decide which research they invest in. They have a strong code of ethics and conduct and have a commitment to ethical and social responsibility. They have medicines within Cardiovascular, Neonatal, Transplantation, Respiratory, and have an exciting speciality pipeline. We have a new exciting opportunity as an Account Specialist to join a highly experienced team. Your role will be to act as single point of contact for the customer, working in partnership to facilitate the creation of solutions that meet their needs. The AS will be required to increase company revenues through promotion of their Respiratory Portfolio, in accordance with the UK marketing plan and locally developed customer plans. Key Customers & Target Accounts: GPs, Practice Based Nurses, Practiced Based Pharmacy, Health Care Assistant and other relevant decision makers. GP Practice Primary Care Networks/Practice Clusters Responsibilities & Role Requirements: Single point of contact for the customer, guiding them to key functions e.g. education, medical support, co-creation partnerships, value added opportunities Ambassador for Voice of the Customer (listen, learn and act by responding to customer needs and feedback) Development of account plans for target PCNs, practice clusters and individual practices Development of customer partnerships, enabling them to be a respiratory partner of choice Pioneer both digital and face to face interactions, embracing new technology and platforms by utilising customer insights Empathising with our customers and recognising their challenges and work to support appropriate co-created solutions. e.g. collaboration opportunities including service offerings, co-created projects and medical education Deliver KPIs, including (but not limited to) Sales, NPS, Project Delivery, Customer Satisfaction Candidate profile: ABPI examination or working towards Strong understanding of the NHS and customer priorities Track record of delivering consistent sales results in accordance with set targets Effective planning skills, through Key Account Management techniques Business planning skills, including the ability to produce business proposals/cases as required Strong interpersonal skills with an ability to develop long term relationships across key customer groups Critical reasoning skills: capable of interpreting and subsequently using available data sources to enhance the effectiveness of customer planning. Affinity for digital media An excellent salary, bonus and benefits package will be offered. Please apply online or contact CHASE for further information on . Reference Number: 33814
Head of Account Management GlobalData - TS Lombard Are you a dynamic and results-oriented Head of Account Management or Senior Account Manager with a proven track record in the financial markets, ideally with experience in selling to asset managers? Do you have the ability to manage a team of 3-4 account managers and drive exceptional growth by increasing account value by 20% or more? If so, Global Data TS Lombard a division of GlobalData PLC invites you to join our high calibre Sales/Account Management team in this senior role reporting to the Head of Global institutional Sales. Depending on your background you may be given a small book of clients to manage hands-on, so that you can stay in direct contact with client needs, and product/client fit. About GlobalData TS Lombard: We are a leading macro, thematic, data and strategy research firm renowned for providing independent economic, political, and investment strategy research in developing and emerging markets, alongside industry data products. Our division has a history of excellence spanning 35 years. Our clients include some of the world's most prominent asset managers, sovereign wealth funds, pension funds, private banks, and investment firms. We empower our clients with crucial insights, and unique data series, that help shape their investment strategies and drive success in the ever-evolving global financial landscape. Job Description: As the Head of Account Management for our Institutional Clients division, you will play a pivotal role in nurturing and mentoring a small but talented team of account managers, and in so doing, assisting in growing existing client relationships within the "buy-side" segment. Key Responsibilities: Manage a team of Account Managers: You will be entrusted with managing a team of three account managers, and potentially to mentor two sales assistants who report into new business day to day. Manage Buy-Side Client Relationships: You may be entrusted with overseeing a small portfolio of key buy-side client relationships, building strong connections and trust, so that you can stay in direct contact with client needs, and product/client fit. Drive Revenue Growth: Implement innovative strategies to increase the lifetime value of the book of business managed by your team, identifying opportunities for upselling and cross-selling, and growing the client book overall by 10% pa net of renewal losses. last year's new business will usually be transferred to the account managers . Strategic Client Engagement: Collaborate with clients to understand their unique needs, providing them with tailored solutions and insights that exceed expectations. Client Retention and Satisfaction: Ensure seamless renewal processes and maintain high levels of client satisfaction through attentive and proactive account management strategies, working closely with our Analyst team who are all incentivized to build "Buddy" relationships with large and mid-sized clients. Interdepartmental Collaboration: Work closely with internal divisions, including the Analyst team to optimize the onboarding and renewal experience for clients. Requirements: Minimum of 5 years' experience: either a) at least 2 years of experience of team leadership (minimum 2 direct reports) plus 3 plus more years of hands-on account management; or b) five plus years of managing accounts with at least one year's experience of acting as mentor to other account managers. In either case you will have been managing subscription client relationships in a comparable firm, with a background in research, data, or financial information. Financial Markets Expertise: Proven experience and deep understanding of the financial markets, with a specific focus on the asset or wealth management segment. Track Record of Success: Demonstrated ability to grow a large "book" of accounts by at least 10% per annum or more in previous roles, showcasing your strategic approach to account management. Relationship Building Skills: Excellent interpersonal and communication skills, allowing you to build and maintain strong relationships with colleagues and staff clients. Passion for Economic & Investment Research/Industry or Financial Data: A keen interest in economic, political, and financial market trends, empowering you to provide valuable insights to clients. Previous experience working with buy-side clients will be highly advantageous. A clinical interest in performance metrics and process/systems thinking: as an outstanding head of account management you will never be satisfied unless you have a detailed understanding of KPI trends in the client book of business, from value & volume renewal rates, relationship between client digital engagement (with our content & analyst meetings and seminars) and loyalty rates, what works/does not work in terms of new product features, best means of engaging client interest, as well as building long lasting relationships. You will be used to running the numbers yourself from first principles using Excell/other tools, running surveys etc Tools Proficiency: Strong skills in Excell. Familiarity with financial tools and platforms, such as Bloomberg, SalesForce, Gong, HubSpot Leadership Aspirations: A drive to grow into a senior leadership position in a business which is now just one division in a c£280m revenues LSE listed company, contributing to the development and success of the organization. If you are a proactive, results-driven, actual or potential Head of Account Management with a passion for the financial markets and the ability to manage a small team and achieve significant account growth, we welcome you to apply for this exciting opportunity at GlobalData TS Lombard. Join us in our mission to deliver unparalleled research & data and empower our clients to make informed investment decisions that drive success in the competitive financial landscape. Apply now to be part of our team of experts and make a significant impact on the world of financial research & data.
May 18, 2024
Full time
Head of Account Management GlobalData - TS Lombard Are you a dynamic and results-oriented Head of Account Management or Senior Account Manager with a proven track record in the financial markets, ideally with experience in selling to asset managers? Do you have the ability to manage a team of 3-4 account managers and drive exceptional growth by increasing account value by 20% or more? If so, Global Data TS Lombard a division of GlobalData PLC invites you to join our high calibre Sales/Account Management team in this senior role reporting to the Head of Global institutional Sales. Depending on your background you may be given a small book of clients to manage hands-on, so that you can stay in direct contact with client needs, and product/client fit. About GlobalData TS Lombard: We are a leading macro, thematic, data and strategy research firm renowned for providing independent economic, political, and investment strategy research in developing and emerging markets, alongside industry data products. Our division has a history of excellence spanning 35 years. Our clients include some of the world's most prominent asset managers, sovereign wealth funds, pension funds, private banks, and investment firms. We empower our clients with crucial insights, and unique data series, that help shape their investment strategies and drive success in the ever-evolving global financial landscape. Job Description: As the Head of Account Management for our Institutional Clients division, you will play a pivotal role in nurturing and mentoring a small but talented team of account managers, and in so doing, assisting in growing existing client relationships within the "buy-side" segment. Key Responsibilities: Manage a team of Account Managers: You will be entrusted with managing a team of three account managers, and potentially to mentor two sales assistants who report into new business day to day. Manage Buy-Side Client Relationships: You may be entrusted with overseeing a small portfolio of key buy-side client relationships, building strong connections and trust, so that you can stay in direct contact with client needs, and product/client fit. Drive Revenue Growth: Implement innovative strategies to increase the lifetime value of the book of business managed by your team, identifying opportunities for upselling and cross-selling, and growing the client book overall by 10% pa net of renewal losses. last year's new business will usually be transferred to the account managers . Strategic Client Engagement: Collaborate with clients to understand their unique needs, providing them with tailored solutions and insights that exceed expectations. Client Retention and Satisfaction: Ensure seamless renewal processes and maintain high levels of client satisfaction through attentive and proactive account management strategies, working closely with our Analyst team who are all incentivized to build "Buddy" relationships with large and mid-sized clients. Interdepartmental Collaboration: Work closely with internal divisions, including the Analyst team to optimize the onboarding and renewal experience for clients. Requirements: Minimum of 5 years' experience: either a) at least 2 years of experience of team leadership (minimum 2 direct reports) plus 3 plus more years of hands-on account management; or b) five plus years of managing accounts with at least one year's experience of acting as mentor to other account managers. In either case you will have been managing subscription client relationships in a comparable firm, with a background in research, data, or financial information. Financial Markets Expertise: Proven experience and deep understanding of the financial markets, with a specific focus on the asset or wealth management segment. Track Record of Success: Demonstrated ability to grow a large "book" of accounts by at least 10% per annum or more in previous roles, showcasing your strategic approach to account management. Relationship Building Skills: Excellent interpersonal and communication skills, allowing you to build and maintain strong relationships with colleagues and staff clients. Passion for Economic & Investment Research/Industry or Financial Data: A keen interest in economic, political, and financial market trends, empowering you to provide valuable insights to clients. Previous experience working with buy-side clients will be highly advantageous. A clinical interest in performance metrics and process/systems thinking: as an outstanding head of account management you will never be satisfied unless you have a detailed understanding of KPI trends in the client book of business, from value & volume renewal rates, relationship between client digital engagement (with our content & analyst meetings and seminars) and loyalty rates, what works/does not work in terms of new product features, best means of engaging client interest, as well as building long lasting relationships. You will be used to running the numbers yourself from first principles using Excell/other tools, running surveys etc Tools Proficiency: Strong skills in Excell. Familiarity with financial tools and platforms, such as Bloomberg, SalesForce, Gong, HubSpot Leadership Aspirations: A drive to grow into a senior leadership position in a business which is now just one division in a c£280m revenues LSE listed company, contributing to the development and success of the organization. If you are a proactive, results-driven, actual or potential Head of Account Management with a passion for the financial markets and the ability to manage a small team and achieve significant account growth, we welcome you to apply for this exciting opportunity at GlobalData TS Lombard. Join us in our mission to deliver unparalleled research & data and empower our clients to make informed investment decisions that drive success in the competitive financial landscape. Apply now to be part of our team of experts and make a significant impact on the world of financial research & data.
Finance Assistant Exeter, permanent and hybrid £25,000 An entrepreneurial business with huge reach are looking to hire a Finance Assistant to join their finance team. Working in a collaborative and innovative environment this role reports into the Financial Controller and is available on a permanent, full time contract. We're looking for an exceptional Finance Assistant with experience in fast-paced transactional finance roles. You'll thrive in a team environment and play a key role in refining our processes as we grow. You may have studied your AAT but experience is more important. You will have strong IT skills and good attention to detail proven by your background in a finance role. Responsibilities: - Manage cash balances and financial controls. - Oversee the purchase and sales ledgers. - Handle expense claims and credit card expenditure. - Document and implement finance processes and controls. - Support month-end processes and balance sheet reconciliations. Benefits: - 9-day working fortnight with focus on well-being. - 25 days leave (plus bank holidays). - Opportunities for professional development - Hybrid working Ready to make a difference? Apply now with a relevant CV detailing all your experience to . This is a vacant role so do not delay. Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
May 18, 2024
Full time
Finance Assistant Exeter, permanent and hybrid £25,000 An entrepreneurial business with huge reach are looking to hire a Finance Assistant to join their finance team. Working in a collaborative and innovative environment this role reports into the Financial Controller and is available on a permanent, full time contract. We're looking for an exceptional Finance Assistant with experience in fast-paced transactional finance roles. You'll thrive in a team environment and play a key role in refining our processes as we grow. You may have studied your AAT but experience is more important. You will have strong IT skills and good attention to detail proven by your background in a finance role. Responsibilities: - Manage cash balances and financial controls. - Oversee the purchase and sales ledgers. - Handle expense claims and credit card expenditure. - Document and implement finance processes and controls. - Support month-end processes and balance sheet reconciliations. Benefits: - 9-day working fortnight with focus on well-being. - 25 days leave (plus bank holidays). - Opportunities for professional development - Hybrid working Ready to make a difference? Apply now with a relevant CV detailing all your experience to . This is a vacant role so do not delay. Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
Are you an experienced Retail Store Manager or Assistant Manager with a friendly customer centric style, looking for your next challenge? Do you pride yourself in hitting your sales targets while motivating and developing a team that's more like family? Do you want to work for a growing profitable business with family values & green credentials, where you can make a difference? We are looking for click apply for full job details
May 18, 2024
Full time
Are you an experienced Retail Store Manager or Assistant Manager with a friendly customer centric style, looking for your next challenge? Do you pride yourself in hitting your sales targets while motivating and developing a team that's more like family? Do you want to work for a growing profitable business with family values & green credentials, where you can make a difference? We are looking for click apply for full job details
Are you an experienced Retail Store Manager or Assistant Manager with a friendly customer centric style, looking for your next challenge? Do you pride yourself in hitting your sales targets while motivating and developing a team that s more like family? Do you want to work for a growing profitable business with family values & green credentials, where you can make a difference? We are looking for a driven individual with a passion for excellent customer service, who creates a fun and welcoming store to work in and shop in! We are third generation family owned and even though we continue to grow, the values and culture ring true, even stronger than ever. In our busy stores, no two days will be the same and the days will fly by quickly with no opportunities to get bored with plenty of opportunity to have fun at work! We are looking for a new Store Manager to lead our store at Hornsea Freeport, Rolston Road, Hornsea. This is a permanent full-time position, working on a 40 hours per week contract. Pay, Hours & Benefits for our Store Manager Up to £29,000 per annum depending on experience. Generous Staff Discount scheme, some of which can be shared with your family and friends! Holiday Entitlement which increases with service. Company Contribution Pension, Discretionary Annual Bonus Scheme & Death in service benefit. Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes Access to wellbeing and financial support through RetailTRUST Day to Day responsibilities as our Store Manager Drive the performance of your store, making good commercial decisions, liaising with your area manager and head office teams to get the right product at the right time to maximise the sales. Lead your team in creating a customer first culture, giving genuine, honest, and knowledgeable advice on our products, giving the best customer service and experience possible. Motivate and develop yourself and your team to achieve and exceed KPI s and reach your full potential. Be self-aware, being able to question, learn, and take responsibility for yourself and the performance of your store. Live and breathe Pavers DNA, always leading by example. About Us We are a successful, highly profitable, family run business which has been trading for over 50 years. We have over 190 stores across the UK and Ireland and own the Jones Bootmaker and Herring Shoes brands. We always try and do the right thing by our people and in 2021 were recognised as one of the Top 10 Retailers in the country by Best Companies. In 2021 we became the first major retailer to achieve Carbon Neutral status and since 2018 we have donated over £2.2m to the Pavers Foundation, providing grants for important causes in the areas of health, education, and community. We provide great jobs in a supportive family environment for our people. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers. If this sounds like the kind of business you d like to join, we d love to hear from you - please apply today for the role of Store Manager!
May 18, 2024
Full time
Are you an experienced Retail Store Manager or Assistant Manager with a friendly customer centric style, looking for your next challenge? Do you pride yourself in hitting your sales targets while motivating and developing a team that s more like family? Do you want to work for a growing profitable business with family values & green credentials, where you can make a difference? We are looking for a driven individual with a passion for excellent customer service, who creates a fun and welcoming store to work in and shop in! We are third generation family owned and even though we continue to grow, the values and culture ring true, even stronger than ever. In our busy stores, no two days will be the same and the days will fly by quickly with no opportunities to get bored with plenty of opportunity to have fun at work! We are looking for a new Store Manager to lead our store at Hornsea Freeport, Rolston Road, Hornsea. This is a permanent full-time position, working on a 40 hours per week contract. Pay, Hours & Benefits for our Store Manager Up to £29,000 per annum depending on experience. Generous Staff Discount scheme, some of which can be shared with your family and friends! Holiday Entitlement which increases with service. Company Contribution Pension, Discretionary Annual Bonus Scheme & Death in service benefit. Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes Access to wellbeing and financial support through RetailTRUST Day to Day responsibilities as our Store Manager Drive the performance of your store, making good commercial decisions, liaising with your area manager and head office teams to get the right product at the right time to maximise the sales. Lead your team in creating a customer first culture, giving genuine, honest, and knowledgeable advice on our products, giving the best customer service and experience possible. Motivate and develop yourself and your team to achieve and exceed KPI s and reach your full potential. Be self-aware, being able to question, learn, and take responsibility for yourself and the performance of your store. Live and breathe Pavers DNA, always leading by example. About Us We are a successful, highly profitable, family run business which has been trading for over 50 years. We have over 190 stores across the UK and Ireland and own the Jones Bootmaker and Herring Shoes brands. We always try and do the right thing by our people and in 2021 were recognised as one of the Top 10 Retailers in the country by Best Companies. In 2021 we became the first major retailer to achieve Carbon Neutral status and since 2018 we have donated over £2.2m to the Pavers Foundation, providing grants for important causes in the areas of health, education, and community. We provide great jobs in a supportive family environment for our people. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers. If this sounds like the kind of business you d like to join, we d love to hear from you - please apply today for the role of Store Manager!
Account Specialist - Respiratory - Kent & Medway Our client is a privately-owned Company which allows them the freedom to decide which research they invest in. They have a strong code of ethics and conduct and have a commitment to ethical and social responsibility. They have medicines within Cardiovascular, Neonatal, Transplantation, Respiratory, and have an exciting speciality pipeline. We have a new exciting opportunity as an Account Specialist to join a highly experienced team. Your role will be to act as single point of contact for the customer, working in partnership to facilitate the creation of solutions that meet their needs. The AS will be required to increase company revenues through promotion of their Respiratory Portfolio, in accordance with the UK marketing plan and locally developed customer plans. Key Customers & Target Accounts: GPs, Practice Based Nurses, Practiced Based Pharmacy, Health Care Assistant and other relevant decision makers. GP Practice Primary Care Networks/Practice Clusters Responsibilities & Role Requirements: Single point of contact for the customer, guiding them to key functions e.g. education, medical support, co-creation partnerships, value added opportunities Ambassador for Voice of the Customer (listen, learn and act by responding to customer needs and feedback) Development of account plans for target PCNs, practice clusters and individual practices Development of customer partnerships, enabling them to be a respiratory partner of choice Pioneer both digital and face to face interactions, embracing new technology and platforms by utilising customer insights Empathising with our customers and recognising their challenges and work to support appropriate co-created solutions. e.g. collaboration opportunities including service offerings, co-created projects and medical education Deliver KPIs, including (but not limited to) Sales, NPS, Project Delivery, Customer Satisfaction Candidate profile: ABPI examination or working towards Strong understanding of the NHS and customer priorities Track record of delivering consistent sales results in accordance with set targets Effective planning skills, through Key Account Management techniques Business planning skills, including the ability to produce business proposals/cases as required Strong interpersonal skills with an ability to develop long term relationships across key customer groups Critical reasoning skills: capable of interpreting and subsequently using available data sources to enhance the effectiveness of customer planning. Affinity for digital media An excellent salary, bonus and benefits package will be offered. Please apply online or contact CHASE for further information on . Reference Number: 33567
May 18, 2024
Full time
Account Specialist - Respiratory - Kent & Medway Our client is a privately-owned Company which allows them the freedom to decide which research they invest in. They have a strong code of ethics and conduct and have a commitment to ethical and social responsibility. They have medicines within Cardiovascular, Neonatal, Transplantation, Respiratory, and have an exciting speciality pipeline. We have a new exciting opportunity as an Account Specialist to join a highly experienced team. Your role will be to act as single point of contact for the customer, working in partnership to facilitate the creation of solutions that meet their needs. The AS will be required to increase company revenues through promotion of their Respiratory Portfolio, in accordance with the UK marketing plan and locally developed customer plans. Key Customers & Target Accounts: GPs, Practice Based Nurses, Practiced Based Pharmacy, Health Care Assistant and other relevant decision makers. GP Practice Primary Care Networks/Practice Clusters Responsibilities & Role Requirements: Single point of contact for the customer, guiding them to key functions e.g. education, medical support, co-creation partnerships, value added opportunities Ambassador for Voice of the Customer (listen, learn and act by responding to customer needs and feedback) Development of account plans for target PCNs, practice clusters and individual practices Development of customer partnerships, enabling them to be a respiratory partner of choice Pioneer both digital and face to face interactions, embracing new technology and platforms by utilising customer insights Empathising with our customers and recognising their challenges and work to support appropriate co-created solutions. e.g. collaboration opportunities including service offerings, co-created projects and medical education Deliver KPIs, including (but not limited to) Sales, NPS, Project Delivery, Customer Satisfaction Candidate profile: ABPI examination or working towards Strong understanding of the NHS and customer priorities Track record of delivering consistent sales results in accordance with set targets Effective planning skills, through Key Account Management techniques Business planning skills, including the ability to produce business proposals/cases as required Strong interpersonal skills with an ability to develop long term relationships across key customer groups Critical reasoning skills: capable of interpreting and subsequently using available data sources to enhance the effectiveness of customer planning. Affinity for digital media An excellent salary, bonus and benefits package will be offered. Please apply online or contact CHASE for further information on . Reference Number: 33567