Business Development Manager - Sustainable Technology ABOUT US At Watergate (watergate.ai), we leverage AI to revolutionise water management. Our advanced technology optimises water usage, detects leaks, and prevents health risks with unparalleled accuracy. Our smart systems not only conserve water but also enhance safety through intelligent monitoring and automated responses. Based in the UK, we are leaders in sustainable innovation, committed to transforming global water consumption. Join us in our mission to drive environmental stewardship and technological breakthroughs. ABOUT YOU Are you an energetic B2B sales expert with a proven track record in selling SaaS and technology solutions? At Watergate, we're looking for a dynamic individual who excels in complex sales cycles within key sectors such as new build homes, the rental market, and retail environments. Your experience should include developing strategic partnerships and delivering impactful sales results in these industries. If you have a proven track record in SaaS sales and a passion for sustainability, we want you-no matter your educational background. ROLE REQUIREMENTS AND DETAILS As a pivotal member of our sales team at Watergate, you will: Strategically penetrate B2B markets, specifically focusing on new build homes, the rental sector, and retail industries. Develop and execute innovative sales strategies that effectively integrate SaaS solutions to meet diverse client needs. Cultivate and strengthen relationships with key stakeholders in our target sectors, ensuring long-term partnerships and recurring business. Lead market analysis efforts to anticipate trends and align our offerings with market demands. Manage the full sales cycle from lead generation to deal closure, emphasising a consultative approach tailored to each sector. Collaborate with cross-functional teams to ensure sales plans are well integrated with overall business objectives. Utilise and enhance our CRM systems to optimize sales processes and improve customer engagement. This role demands a blend of technical savvy, strategic thinking, and a proactive approach to driving sales in a competitive market. COMPENSATION AND BENEFITS At Watergate, we offer a competitive compensation package designed to attract and retain top talent: Base Salary: £75,000 annually. OTE: £150,000 with uncapped commission, rewarding high performance beyond the target. Pensions Contribution: Comprehensive pension plan to secure your future. Share Options: Available for exceptional candidates, aligning your success with the company's growth. Company Car: Available if required. Tech Tools for Success: All necessary technology, including laptops and mobile phones, provided. Private Medical Insurance and Life Assurance: Extensive coverages to ensure your well-being. Professional Development: Generous budget for personal and professional growth. Career Advancement: With no glass ceiling, your career path is as ambitious as you are. Company Credit Card: For business expenses, facilitating smoother operations. Holiday Entitlement: 25 days plus national/bank holidays, allowing ample time for rest and relaxation. Additional Benefits: Many other perks tailored to make life easier and more enjoyable.
May 18, 2024
Full time
Business Development Manager - Sustainable Technology ABOUT US At Watergate (watergate.ai), we leverage AI to revolutionise water management. Our advanced technology optimises water usage, detects leaks, and prevents health risks with unparalleled accuracy. Our smart systems not only conserve water but also enhance safety through intelligent monitoring and automated responses. Based in the UK, we are leaders in sustainable innovation, committed to transforming global water consumption. Join us in our mission to drive environmental stewardship and technological breakthroughs. ABOUT YOU Are you an energetic B2B sales expert with a proven track record in selling SaaS and technology solutions? At Watergate, we're looking for a dynamic individual who excels in complex sales cycles within key sectors such as new build homes, the rental market, and retail environments. Your experience should include developing strategic partnerships and delivering impactful sales results in these industries. If you have a proven track record in SaaS sales and a passion for sustainability, we want you-no matter your educational background. ROLE REQUIREMENTS AND DETAILS As a pivotal member of our sales team at Watergate, you will: Strategically penetrate B2B markets, specifically focusing on new build homes, the rental sector, and retail industries. Develop and execute innovative sales strategies that effectively integrate SaaS solutions to meet diverse client needs. Cultivate and strengthen relationships with key stakeholders in our target sectors, ensuring long-term partnerships and recurring business. Lead market analysis efforts to anticipate trends and align our offerings with market demands. Manage the full sales cycle from lead generation to deal closure, emphasising a consultative approach tailored to each sector. Collaborate with cross-functional teams to ensure sales plans are well integrated with overall business objectives. Utilise and enhance our CRM systems to optimize sales processes and improve customer engagement. This role demands a blend of technical savvy, strategic thinking, and a proactive approach to driving sales in a competitive market. COMPENSATION AND BENEFITS At Watergate, we offer a competitive compensation package designed to attract and retain top talent: Base Salary: £75,000 annually. OTE: £150,000 with uncapped commission, rewarding high performance beyond the target. Pensions Contribution: Comprehensive pension plan to secure your future. Share Options: Available for exceptional candidates, aligning your success with the company's growth. Company Car: Available if required. Tech Tools for Success: All necessary technology, including laptops and mobile phones, provided. Private Medical Insurance and Life Assurance: Extensive coverages to ensure your well-being. Professional Development: Generous budget for personal and professional growth. Career Advancement: With no glass ceiling, your career path is as ambitious as you are. Company Credit Card: For business expenses, facilitating smoother operations. Holiday Entitlement: 25 days plus national/bank holidays, allowing ample time for rest and relaxation. Additional Benefits: Many other perks tailored to make life easier and more enjoyable.
Office Manager Woking Up to £35,000 Our client is looking for an Office Manager to support the busy team who have a growing workload! You will have responsibility for various important tasks within the Company and will work closely with the 'C' Chief level managers on a day-to-day basis as well as supporting other team members, allowing them to focus on other priorities. You will have experience of overseeing administrative activities that will facilitate the smooth running of the office, organising people, information and other resources. You will have the opportunity to help build and influence the business during its continued growth and you can very much make the role your own! Responsibilities Your duties will include: Purchase of office supplies or equipment Maintain relevant Policy documents (such as insurance) on site and ensure that relevant insurances are on display and available for viewing. Oversee facilities issues with the MD and third parties. Be the main point of contact for suppliers and the landlord to manage any premises issues. Take responsibility for administrative duties such as answering phone calls, preparing documents as required, and helping the CEO with other tasks as appropriate. Gather and input Purchase Orders, Receipts and Invoices for purchases into the Xero accounts system for ordering and payment approval. Assist operations group by arranging and tracking freight with company's agent, and by arranging travel for operations team members with company agent. Administering HR system Filtering and delegating inbound email from website / social media enquiries. Record management - ensuring CRM and / or Xero records are updated when notification of change of address, email change etc. Ensuring GDPR rules are adhered to in relation to documentation and customer records. Record First Aid or Health and Safety incidents accurately for review. Rewards Flexible working hours Free on-site parking Pension An all-round great place to work! Requirements Essential: Experience in a similar role within a small business environment. Proficient in computer use, standard Office Suite and web-based platforms. Good at prioritising tasks, ability to multitask. Desirable: Experience with international shipping logistics. Basic Accounting skills
May 18, 2024
Full time
Office Manager Woking Up to £35,000 Our client is looking for an Office Manager to support the busy team who have a growing workload! You will have responsibility for various important tasks within the Company and will work closely with the 'C' Chief level managers on a day-to-day basis as well as supporting other team members, allowing them to focus on other priorities. You will have experience of overseeing administrative activities that will facilitate the smooth running of the office, organising people, information and other resources. You will have the opportunity to help build and influence the business during its continued growth and you can very much make the role your own! Responsibilities Your duties will include: Purchase of office supplies or equipment Maintain relevant Policy documents (such as insurance) on site and ensure that relevant insurances are on display and available for viewing. Oversee facilities issues with the MD and third parties. Be the main point of contact for suppliers and the landlord to manage any premises issues. Take responsibility for administrative duties such as answering phone calls, preparing documents as required, and helping the CEO with other tasks as appropriate. Gather and input Purchase Orders, Receipts and Invoices for purchases into the Xero accounts system for ordering and payment approval. Assist operations group by arranging and tracking freight with company's agent, and by arranging travel for operations team members with company agent. Administering HR system Filtering and delegating inbound email from website / social media enquiries. Record management - ensuring CRM and / or Xero records are updated when notification of change of address, email change etc. Ensuring GDPR rules are adhered to in relation to documentation and customer records. Record First Aid or Health and Safety incidents accurately for review. Rewards Flexible working hours Free on-site parking Pension An all-round great place to work! Requirements Essential: Experience in a similar role within a small business environment. Proficient in computer use, standard Office Suite and web-based platforms. Good at prioritising tasks, ability to multitask. Desirable: Experience with international shipping logistics. Basic Accounting skills
Location : Manchester City Centre Basic Salary : up to £55K plus bonus About Us: Evolution Money is a Certified B Corp with a social purpose. At Evolution Money, our mission is to redefine financial inclusion by providing bespoke lending solutions to UK homeowners. We are committed to empowering individuals and fostering long-term financial well-being. Through innovative and purpose-driven approaches, we aim to challenge traditional norms and create a pathway for those who might be overlooked by conventional financial institutions. The Role :As our Operations Manager you'll provide effective management of the Underwriting Department within Consumer Lending, including day to day management of supervisors and Underwriters to ensure good consumer outcomes. Working closely with the Head of Consumer Lending and Senior Lending Operations Manager you'll drive the optimal balance between quality, risk and operational efficiency. Key Responsibilities Performance Delivery Deliver high performance, through direct reports, in line with the business requirements. This includes managing workloads within the team and resource planning. Ensure customer service standards and outcomes are delivered, in line with the behaviours expected and consumer duty regulation. Analyse feedback and performance data to identify trends in performance and set daily targets. Delivering daily plan to Head of Lending. Provide day-to-day leadership and direction to the team, setting the context, defining accountabilities, tasks and assignments, and establishing/maintaining boundaries for decision-making and approvals. Staff Management Develop supervisor and underwriting team members to achieve their personal and business objectives via monthly 1:1's, Monthly team meetings and regular coaching/feedback sessions. Assist in building a high-performance work environment, accelerating the performance of the team and individuals. Through collaboration with the Head of Lending, QA, Performance Coach and team managers, ensure that training and development strategies are in place to deliver quantifiable results. Directly manage absence/conduct/resources in line with company HR policies ensuring effective succession plans are in place for all supervisors and underwriters. Data Analysis & Reporting Develop and deliver an appropriate reporting suite of key performance measures for regular reporting purposes. Analyse performance trends and communicate results to the team and senior leadership. Help to define standards, managing risks through monitoring and controls. Take appropriate action to ensure compliance requirements, audits and verifications are completed in line with our business policies and procedures. Stakeholder Management Build, develop and maintain effective relationships with internal business partners/ external customers/ stakeholders for the purposes of enhancing team effectiveness. Act as the escalation point for business and technical issues, ensuring that potential problem areas or trends are further escalated to the Head of Lending, as appropriate, along with recommended solutions. Work with Business development managers to ensure 360 feedback is provided on performance and attainment of targets monthly for Evolution and brokers. Qualifications (minimum): Minimum 2 years' experience in a departmental management role within the financial services industry, preferably in second charge mortgage lending. Excellent leadership and people management skills, with the ability to motivate and inspire teams. Proficiency in data analysis and reporting, with experience using analytics tools. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. A good understanding of FCA regulation , Mcob /consumer duty. CEMAP is desirable. Here's what you'll get back: • Up to 25 days' annual leave + Bank Holidays• Your birthday off, every year!• A healthcare cash plan• A contributory pensions scheme, matched up to 5%• Long Service Awards• Cycle to work scheme• Life AssuranceWe are committed to encouraging equality, diversity and inclusion and aim to create a working environment where every employee is respected.We will provide fairness, and respect to all our prospective employees, and all hiring decisions are based on merit.We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately disadvantage protected groups, and which are not justified by the demands of the role.Everyone is welcome at Evolution Money! We are proud in creating an inclusive and diverse culture in our Evo Team community. We want to ensure that you feel comfortable and can give your best throughout the recruitment process. We encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require. Please get in touch with us at any stage of recruitment to discuss it.If you need any support with completing this application, please contact us and we will be happy to assist. As a part of the Disability Confident Scheme, we offer interview to anyone with disability who meets the minimum criteria for the role.REF-
May 18, 2024
Full time
Location : Manchester City Centre Basic Salary : up to £55K plus bonus About Us: Evolution Money is a Certified B Corp with a social purpose. At Evolution Money, our mission is to redefine financial inclusion by providing bespoke lending solutions to UK homeowners. We are committed to empowering individuals and fostering long-term financial well-being. Through innovative and purpose-driven approaches, we aim to challenge traditional norms and create a pathway for those who might be overlooked by conventional financial institutions. The Role :As our Operations Manager you'll provide effective management of the Underwriting Department within Consumer Lending, including day to day management of supervisors and Underwriters to ensure good consumer outcomes. Working closely with the Head of Consumer Lending and Senior Lending Operations Manager you'll drive the optimal balance between quality, risk and operational efficiency. Key Responsibilities Performance Delivery Deliver high performance, through direct reports, in line with the business requirements. This includes managing workloads within the team and resource planning. Ensure customer service standards and outcomes are delivered, in line with the behaviours expected and consumer duty regulation. Analyse feedback and performance data to identify trends in performance and set daily targets. Delivering daily plan to Head of Lending. Provide day-to-day leadership and direction to the team, setting the context, defining accountabilities, tasks and assignments, and establishing/maintaining boundaries for decision-making and approvals. Staff Management Develop supervisor and underwriting team members to achieve their personal and business objectives via monthly 1:1's, Monthly team meetings and regular coaching/feedback sessions. Assist in building a high-performance work environment, accelerating the performance of the team and individuals. Through collaboration with the Head of Lending, QA, Performance Coach and team managers, ensure that training and development strategies are in place to deliver quantifiable results. Directly manage absence/conduct/resources in line with company HR policies ensuring effective succession plans are in place for all supervisors and underwriters. Data Analysis & Reporting Develop and deliver an appropriate reporting suite of key performance measures for regular reporting purposes. Analyse performance trends and communicate results to the team and senior leadership. Help to define standards, managing risks through monitoring and controls. Take appropriate action to ensure compliance requirements, audits and verifications are completed in line with our business policies and procedures. Stakeholder Management Build, develop and maintain effective relationships with internal business partners/ external customers/ stakeholders for the purposes of enhancing team effectiveness. Act as the escalation point for business and technical issues, ensuring that potential problem areas or trends are further escalated to the Head of Lending, as appropriate, along with recommended solutions. Work with Business development managers to ensure 360 feedback is provided on performance and attainment of targets monthly for Evolution and brokers. Qualifications (minimum): Minimum 2 years' experience in a departmental management role within the financial services industry, preferably in second charge mortgage lending. Excellent leadership and people management skills, with the ability to motivate and inspire teams. Proficiency in data analysis and reporting, with experience using analytics tools. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. A good understanding of FCA regulation , Mcob /consumer duty. CEMAP is desirable. Here's what you'll get back: • Up to 25 days' annual leave + Bank Holidays• Your birthday off, every year!• A healthcare cash plan• A contributory pensions scheme, matched up to 5%• Long Service Awards• Cycle to work scheme• Life AssuranceWe are committed to encouraging equality, diversity and inclusion and aim to create a working environment where every employee is respected.We will provide fairness, and respect to all our prospective employees, and all hiring decisions are based on merit.We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately disadvantage protected groups, and which are not justified by the demands of the role.Everyone is welcome at Evolution Money! We are proud in creating an inclusive and diverse culture in our Evo Team community. We want to ensure that you feel comfortable and can give your best throughout the recruitment process. We encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require. Please get in touch with us at any stage of recruitment to discuss it.If you need any support with completing this application, please contact us and we will be happy to assist. As a part of the Disability Confident Scheme, we offer interview to anyone with disability who meets the minimum criteria for the role.REF-
We are looking for a Lead Digital Analyst to join Acorn Insurance who is passionate about using data and commercial insight to optimize customer journeys and improve conversion, engagement and retention. As the Lead Digital Analyst you will be responsible for using various data sets and analytics tools to derive strategic insights and propose improvements to accelerate our growth across digital channels. You need to have a passion for proactively identifying problems and opportunities and work closely with Operations, Pricing and Product to solve these problems. Ideally, the successful applicant will have previous experience in regulated industries. Job title: Lead Digital Analyst Location: Liverpool City Centre on a hybrid basis Working hours: 37.5 hours per week, Monday to Friday, 9am-5:30pm Salary: £60,000 -£80,000 DOE What you will be doing: Merge and use different types of data to analyze product performance,acquisition channels and customer journeys; proactively identify opportunities for improvement and work across the business to put measures in place. Regularly measure the performance of our purchase and self-service journeys to uncover new growth or efficiency opportunities; drive a culture of execution, ensuring that recommendations are acted on. Connect multiple data sources in Looker or a similar tool to create a compelling view of key metrics Optimize landing pages, user experience and conversion funnels using A/B tests or by proposing direct changes informed by data. Create reports to regularly communicate insights to stakeholders and inform decision-making. Collaborate with Product Managers and other stakeholders to define data and analytics needs for existing and upcoming features and products Success will be measured by the impact your analysis and insight will have on retaining existing customers or onboarding new ones. What we are looking for: Strong experience turning data into insights to improve conversion, engagement and retention. Hands-on experience merging and analyzing different types of data (sales, behavioral, web analytics etc.) to understand and visualize customer behavior and product performance Data visualization experience, ideally Looker and Power BI - ability to create clear dashboards that help strategy and tactics Proctive problem solving skills and a keen eye for detail Excellent understanding of digital journeys with experience in optimizing and defining metrics to measure these journeys Strong SQL skills and ability to merge web analytics and transactional data for richer insights in Looker. Strong focus on conversion and growth for B2C products or services Excellent communication skills and an ability create strong partnerships across the business background in regulated industries, payments, fintech, or insurance About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching in-house you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
May 18, 2024
Full time
We are looking for a Lead Digital Analyst to join Acorn Insurance who is passionate about using data and commercial insight to optimize customer journeys and improve conversion, engagement and retention. As the Lead Digital Analyst you will be responsible for using various data sets and analytics tools to derive strategic insights and propose improvements to accelerate our growth across digital channels. You need to have a passion for proactively identifying problems and opportunities and work closely with Operations, Pricing and Product to solve these problems. Ideally, the successful applicant will have previous experience in regulated industries. Job title: Lead Digital Analyst Location: Liverpool City Centre on a hybrid basis Working hours: 37.5 hours per week, Monday to Friday, 9am-5:30pm Salary: £60,000 -£80,000 DOE What you will be doing: Merge and use different types of data to analyze product performance,acquisition channels and customer journeys; proactively identify opportunities for improvement and work across the business to put measures in place. Regularly measure the performance of our purchase and self-service journeys to uncover new growth or efficiency opportunities; drive a culture of execution, ensuring that recommendations are acted on. Connect multiple data sources in Looker or a similar tool to create a compelling view of key metrics Optimize landing pages, user experience and conversion funnels using A/B tests or by proposing direct changes informed by data. Create reports to regularly communicate insights to stakeholders and inform decision-making. Collaborate with Product Managers and other stakeholders to define data and analytics needs for existing and upcoming features and products Success will be measured by the impact your analysis and insight will have on retaining existing customers or onboarding new ones. What we are looking for: Strong experience turning data into insights to improve conversion, engagement and retention. Hands-on experience merging and analyzing different types of data (sales, behavioral, web analytics etc.) to understand and visualize customer behavior and product performance Data visualization experience, ideally Looker and Power BI - ability to create clear dashboards that help strategy and tactics Proctive problem solving skills and a keen eye for detail Excellent understanding of digital journeys with experience in optimizing and defining metrics to measure these journeys Strong SQL skills and ability to merge web analytics and transactional data for richer insights in Looker. Strong focus on conversion and growth for B2C products or services Excellent communication skills and an ability create strong partnerships across the business background in regulated industries, payments, fintech, or insurance About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching in-house you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
HSE Officer Stoke on Trent, Staffordshire £38,000 - £42,500 per annum Permanent Office based role Hours of Work 7am 4pm Monday to Friday and 7am 3pm on Friday Hawk 3 Talent Solutions are recruiting for a HSE Officer for a growing manufacturing company based in Stoke on Trent, Staffordshire. The Role You will be reporting to the Head of Operations. The Health, Safety and Environment Officer will be responsible for developing, implementing, and maintaining health, safety, and environmental programs and initiatives to ensure compliance with regulatory requirements and promote a culture of safety within the organisation. You will collaborate closely with colleagues, department managers, and employees across all levels of the organisation to develop and maintain the company's health, safety and environmental requirements and objectives. Duties Develop and Implement HSE Policies and Procedures Conduct regular inspections and audits of facilities Conduct Safety training for employees Investigate incidents and accidents Maintain records for Health and Safety Emergency plans and Procedures Internal and External auditing Compliance and Reporting Skills/Knowledge At least 3 years in a similar role within the manufacturing industry is preferred. NEBOSH Diploma or equivalent qualification Strong written and verbal communication skills are necessary for interacting with employees, managers and external contacts. Strong knowledge of relevant health, safety, and environmental regulations and standards. Excellent analytical, problem-solving, and decision-making skills. Excellent organisational skills are crucial for managing multiple tasks, maintaining accurate records, and prioritising workload efficiently. Proficiency in computer skills and familiarity with Google Suite would be an advantage. Benefits Holiday Entitlement that increases with service length Pension Scheme with increased company contributions based on service length SmartHealth (unlimited access 24/7 to GP and other medical experts) Life Insurance Cycle to Work Scheme If you would like to apply for the role of HSE Officer then please email your CV to (url removed) or call Deb on (phone number removed) Closing date is 30.5.2024 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of it s client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
May 18, 2024
Full time
HSE Officer Stoke on Trent, Staffordshire £38,000 - £42,500 per annum Permanent Office based role Hours of Work 7am 4pm Monday to Friday and 7am 3pm on Friday Hawk 3 Talent Solutions are recruiting for a HSE Officer for a growing manufacturing company based in Stoke on Trent, Staffordshire. The Role You will be reporting to the Head of Operations. The Health, Safety and Environment Officer will be responsible for developing, implementing, and maintaining health, safety, and environmental programs and initiatives to ensure compliance with regulatory requirements and promote a culture of safety within the organisation. You will collaborate closely with colleagues, department managers, and employees across all levels of the organisation to develop and maintain the company's health, safety and environmental requirements and objectives. Duties Develop and Implement HSE Policies and Procedures Conduct regular inspections and audits of facilities Conduct Safety training for employees Investigate incidents and accidents Maintain records for Health and Safety Emergency plans and Procedures Internal and External auditing Compliance and Reporting Skills/Knowledge At least 3 years in a similar role within the manufacturing industry is preferred. NEBOSH Diploma or equivalent qualification Strong written and verbal communication skills are necessary for interacting with employees, managers and external contacts. Strong knowledge of relevant health, safety, and environmental regulations and standards. Excellent analytical, problem-solving, and decision-making skills. Excellent organisational skills are crucial for managing multiple tasks, maintaining accurate records, and prioritising workload efficiently. Proficiency in computer skills and familiarity with Google Suite would be an advantage. Benefits Holiday Entitlement that increases with service length Pension Scheme with increased company contributions based on service length SmartHealth (unlimited access 24/7 to GP and other medical experts) Life Insurance Cycle to Work Scheme If you would like to apply for the role of HSE Officer then please email your CV to (url removed) or call Deb on (phone number removed) Closing date is 30.5.2024 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of it s client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Do you have a passion for root cause analysis and risk mitigation strategies that identify and drive improvements to facilities and operations making them more resilient against disasters? Do you thrive in team-based environments that challenge the status quo to drive improvement? Amazon's Global Realty (GR) Risk Operations & Resilience (ROR) organization is seeking a technical professional to lead root cause analysis and related building and engineering-based investigations following disaster events. As part of the Disaster Recovery & Investigations (DRI) team, you will use your technical and problem-solving skills to uncover root causes, identify and drive corrective and preventative actions back to the business and design teams for closed-loop learning. The position will be based in Europe (EU), with regular travel to disaster sites throughout the UK and EU, and occasional travel to the US. This role can be based in London, Paris, UK, or Luxemburg. You will support a wide range of business units within Operations, including fulfillment centers, distribution centers, delivery stations and similar industrial warehouse occupancy. You will partner closely with many stakeholders, including Legal, Global Security, Risk Management, Design & Construction, Engineering, and Building Design to identify and capture opportunities for improvement. Due to the nature of supporting unplanned events on-site applicant should be in close proximity to transit (air and rail) with the ability to travel regularly to Luxembourg and London to meet with stakeholders. The person in this role will participate in on-call rotations (including after hours, weekends, and holidays) for emergency response support. The role requires travel up to 40% within the 13 countries, with focus on the U.K., Poland, France, Spain, and Germany on short notice. Key job responsibilities Role & Responsibilities: • Participate on rotational Global Security calls with operational leaders to provide guidance on when an investigation will be launched and how to secure or preserve the scene. • Lead root cause investigations, including travel to disasters impacting Amazon facilities, where you will deploy and manage forensic experts with evidence identification, preservation, and chain of custody, while preserving legal protections and subrogation rights and drive the investigation process until origin and cause are determined. • Partner closely with legal, risk and asset management to validate contractual obligations, and coordinate investigation activities with insurance representatives and counter-parties who have a contractual, financial, or potential liable interest throughout the investigation. • Partner with the DRI-team to provide daily verbal and written updates to senior leadership throughout an on-site investigation via flash reports and playbook/action tracker updates. • Solve problems with urgency by building consensus with partner teams, asking the right questions and recommending appropriate solutions. • Consolidate key learnings into a written closing report that includes corrective and preventative actions (CAPAs) to building system design, storage practices, and/or safety programs. • Identify owners, secure buy-in, and track agreed CAPAs until completion. • Support risk management, real estate, legal and the business on financial recoveries, litigation, or subrogation. • Identify network risk trends and near misses using 8D, 5-Whys, or similar to develop risk reduction options. • Provide written inputs to monthly/quarterly business reviews and lead investigations meetings with core stakeholders to surface broader insights. • Support DRI as an internal subject matter expert related to damage assessment methodologies for buildings, structures, material handling, and/or inventory damaged by fires, floods, and other physical disasters. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS • Bachelor's degree or equivalent credentials in Engineering, Technical Architecture, or similar. • Extensive years' work experience related to disaster-related commercial/industrial facility investigations and/or reconstruction. • Professional Engineers (PE or PEng) license, Master of Science (MS) or advanced engineering/technical degree or credentials, preferably in Fire Protection, Mechanical, Civil/Structural, or Construction Management. • Field experience within construction management, plan review, engineering inspections or similar. • Knowledge and experience working with fire and building codes and standards, including NFPA, FM Global, VdS, ICPE, BS, IndBauRL, RSCIEI etc., including interpretation and utilization/audit of design, installation, and maintenance. • Working experience with National Fire Protection Association (NFPA 921), NFPA13, FM Global Data Sheet 7-29, and 7-31, and IEC standards. • Working knowledge of standard lease language, property insurance contracts, construction/development agreements, or similar. PREFERRED QUALIFICATIONS • Proven ability to ask probing questions across building infrastructure and technical matters. • Strong verbal and written communication skills, with ability to communicate appropriately in privileged work, while fostering collaboration to unblock investigation progress and reconstruction work. • Highly analytical, detail oriented, with ability to develop new ideas and creative solutions. • Strong quantitative and qualitative analytical skills as well as good business judgment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 18, 2024
Full time
Do you have a passion for root cause analysis and risk mitigation strategies that identify and drive improvements to facilities and operations making them more resilient against disasters? Do you thrive in team-based environments that challenge the status quo to drive improvement? Amazon's Global Realty (GR) Risk Operations & Resilience (ROR) organization is seeking a technical professional to lead root cause analysis and related building and engineering-based investigations following disaster events. As part of the Disaster Recovery & Investigations (DRI) team, you will use your technical and problem-solving skills to uncover root causes, identify and drive corrective and preventative actions back to the business and design teams for closed-loop learning. The position will be based in Europe (EU), with regular travel to disaster sites throughout the UK and EU, and occasional travel to the US. This role can be based in London, Paris, UK, or Luxemburg. You will support a wide range of business units within Operations, including fulfillment centers, distribution centers, delivery stations and similar industrial warehouse occupancy. You will partner closely with many stakeholders, including Legal, Global Security, Risk Management, Design & Construction, Engineering, and Building Design to identify and capture opportunities for improvement. Due to the nature of supporting unplanned events on-site applicant should be in close proximity to transit (air and rail) with the ability to travel regularly to Luxembourg and London to meet with stakeholders. The person in this role will participate in on-call rotations (including after hours, weekends, and holidays) for emergency response support. The role requires travel up to 40% within the 13 countries, with focus on the U.K., Poland, France, Spain, and Germany on short notice. Key job responsibilities Role & Responsibilities: • Participate on rotational Global Security calls with operational leaders to provide guidance on when an investigation will be launched and how to secure or preserve the scene. • Lead root cause investigations, including travel to disasters impacting Amazon facilities, where you will deploy and manage forensic experts with evidence identification, preservation, and chain of custody, while preserving legal protections and subrogation rights and drive the investigation process until origin and cause are determined. • Partner closely with legal, risk and asset management to validate contractual obligations, and coordinate investigation activities with insurance representatives and counter-parties who have a contractual, financial, or potential liable interest throughout the investigation. • Partner with the DRI-team to provide daily verbal and written updates to senior leadership throughout an on-site investigation via flash reports and playbook/action tracker updates. • Solve problems with urgency by building consensus with partner teams, asking the right questions and recommending appropriate solutions. • Consolidate key learnings into a written closing report that includes corrective and preventative actions (CAPAs) to building system design, storage practices, and/or safety programs. • Identify owners, secure buy-in, and track agreed CAPAs until completion. • Support risk management, real estate, legal and the business on financial recoveries, litigation, or subrogation. • Identify network risk trends and near misses using 8D, 5-Whys, or similar to develop risk reduction options. • Provide written inputs to monthly/quarterly business reviews and lead investigations meetings with core stakeholders to surface broader insights. • Support DRI as an internal subject matter expert related to damage assessment methodologies for buildings, structures, material handling, and/or inventory damaged by fires, floods, and other physical disasters. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS • Bachelor's degree or equivalent credentials in Engineering, Technical Architecture, or similar. • Extensive years' work experience related to disaster-related commercial/industrial facility investigations and/or reconstruction. • Professional Engineers (PE or PEng) license, Master of Science (MS) or advanced engineering/technical degree or credentials, preferably in Fire Protection, Mechanical, Civil/Structural, or Construction Management. • Field experience within construction management, plan review, engineering inspections or similar. • Knowledge and experience working with fire and building codes and standards, including NFPA, FM Global, VdS, ICPE, BS, IndBauRL, RSCIEI etc., including interpretation and utilization/audit of design, installation, and maintenance. • Working experience with National Fire Protection Association (NFPA 921), NFPA13, FM Global Data Sheet 7-29, and 7-31, and IEC standards. • Working knowledge of standard lease language, property insurance contracts, construction/development agreements, or similar. PREFERRED QUALIFICATIONS • Proven ability to ask probing questions across building infrastructure and technical matters. • Strong verbal and written communication skills, with ability to communicate appropriately in privileged work, while fostering collaboration to unblock investigation progress and reconstruction work. • Highly analytical, detail oriented, with ability to develop new ideas and creative solutions. • Strong quantitative and qualitative analytical skills as well as good business judgment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
We re looking for a Senior Finance Manager, Management Accounts to join us in Bradford. This is hybrid working 2 days in the office, 3 days remote. As part of the continued growth and diversification of our Management Accounts team at Liberty Shared Services (LSS), as we go through an exciting period of expansion and change, we are looking for additional Senior Finance Managers to lead teams, workstreams and projects across various group and external Opco brands. As a Senior Finance Manager, you will report to our Management Accounts Divisional Director, supporting and working closely with our teams in Bradford and across the wider business, to deliver accurate reporting and analysis to internal and external stakeholders across the Liberty Global Footprint. This includes Group Financial Control, Group Financial Planning and Analysis, Commercial Finance, external Auditors, and the wider Accounting Operations team, to support timely decision making and ensure the accuracy of external reporting. There has never been a better time to join Liberty Global. We re a dynamic, high-growth and tech-led group of businesses, where as a Senior Finance Manager, Management Accounts you would be ideally suited with proven post-qualification experience and a desire to develop your career with a global market leader. What will you be doing? Risk Management: Identify and handle operational and financial risks related to OCF and Balance Sheet accounts. Team Development: Manage, mentor, and develop your team. Process Expertise: Understand and be an expert on processes within your area, liaise with the business to understand changes and strategy, and take ownership to amend processes for accurate and timely accounting. Reporting: Review and present divisional reporting packs for internal stakeholders, meeting required deadlines, and provide ad hoc reporting as needed. Variance Analysis: Provide variance analysis with meaningful commercial commentary. Compliance and Assurance: Ensure GAAP-compliant policies are applied to profit and loss accounting entries, identify non-recurring transactions, review Balance Sheet accounts, and manage SOX controls. We tend to look for people with: Proven as a Senior Finance Manager, Management Accounts, Senior Audit Manager, or similar Professional Accountancy qualification (ACA; ACCA etc) with considerable PQE. Team leadership of Finance Managers.• Knowledge of US GAAP and IFRS. Experience of working within large complex corporate structures, whilst managing key stakeholder relationships and delivering to deadlines. Strong excel skills. Excellent communication and interpersonal skills. Financial systems skills (e.g. Oracle, Hyperion/HFM). The willingness to occasionally travel overseas to build relationships with colleagues in the various Opco s we support. What s in it for you? Competitive salary + Bonus 25 days annual leave with the option to purchase 5 more Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team Additional information: Employment type: Full-time
May 18, 2024
Full time
We re looking for a Senior Finance Manager, Management Accounts to join us in Bradford. This is hybrid working 2 days in the office, 3 days remote. As part of the continued growth and diversification of our Management Accounts team at Liberty Shared Services (LSS), as we go through an exciting period of expansion and change, we are looking for additional Senior Finance Managers to lead teams, workstreams and projects across various group and external Opco brands. As a Senior Finance Manager, you will report to our Management Accounts Divisional Director, supporting and working closely with our teams in Bradford and across the wider business, to deliver accurate reporting and analysis to internal and external stakeholders across the Liberty Global Footprint. This includes Group Financial Control, Group Financial Planning and Analysis, Commercial Finance, external Auditors, and the wider Accounting Operations team, to support timely decision making and ensure the accuracy of external reporting. There has never been a better time to join Liberty Global. We re a dynamic, high-growth and tech-led group of businesses, where as a Senior Finance Manager, Management Accounts you would be ideally suited with proven post-qualification experience and a desire to develop your career with a global market leader. What will you be doing? Risk Management: Identify and handle operational and financial risks related to OCF and Balance Sheet accounts. Team Development: Manage, mentor, and develop your team. Process Expertise: Understand and be an expert on processes within your area, liaise with the business to understand changes and strategy, and take ownership to amend processes for accurate and timely accounting. Reporting: Review and present divisional reporting packs for internal stakeholders, meeting required deadlines, and provide ad hoc reporting as needed. Variance Analysis: Provide variance analysis with meaningful commercial commentary. Compliance and Assurance: Ensure GAAP-compliant policies are applied to profit and loss accounting entries, identify non-recurring transactions, review Balance Sheet accounts, and manage SOX controls. We tend to look for people with: Proven as a Senior Finance Manager, Management Accounts, Senior Audit Manager, or similar Professional Accountancy qualification (ACA; ACCA etc) with considerable PQE. Team leadership of Finance Managers.• Knowledge of US GAAP and IFRS. Experience of working within large complex corporate structures, whilst managing key stakeholder relationships and delivering to deadlines. Strong excel skills. Excellent communication and interpersonal skills. Financial systems skills (e.g. Oracle, Hyperion/HFM). The willingness to occasionally travel overseas to build relationships with colleagues in the various Opco s we support. What s in it for you? Competitive salary + Bonus 25 days annual leave with the option to purchase 5 more Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team Additional information: Employment type: Full-time
Operations Manager, North Staffordshire, South Cheshire, Contact centre, Financial Services Operations Manager As the Operations Manager, you will hold a critical role in the call centre, overseeing complaints. Your responsibilities will span various areas: developing operational policies, analysing performance data, managing the complaints and improving processes. Location North Staffordshire/South Cheshire Responsibilities: Collaborate with stakeholders and clients to enhance organisational processes, focusing on quality, productivity, and efficiency. Ensure compliance with FCA and TCF regulations. Lead and motivate the team by setting clear performance expectations. Regularly review individual and team progress and take proactive measures to address performance gaps. Manage client relationships at an operational level, coordinating information requests and timely delivery. Explore ways to improve claim handling quality and processes, aiming to boost customer experience and NPS scores. Plan, execute, and communicate contact centre strategies and campaign performance aligned with broader business needs. Own the feedback process and analyse data to drive improvements. Uphold our data protection and information security policies and procedures. ️ Foster open and honest two-way communication, ensuring key messages are disseminated. Requirements: Relevant experience in a similar position in a contact centre environment Demonstrated skills in proactive leadership, particularly in developing and motivating a call centre team. Highly collaborative, resilient, determined, and confident. A proven track record of , especially within the contact centre. A focus on results and commercial awareness. Ability to think creatively to solve challenges. Proficiency in FCA regulations, with the ability to mentor and educate others on this topic. Strong knowledge of reporting, analysis, and trend spotting across all business areas. A proactive mindset with a sharp focus on process improvement. Package: Annual salary of £40K - £45K. Private Medical Insurance. Company Pension Scheme. Additional perks, discounts, and offers. - Experience in a contact centre environment - Experience in a highly regulated environment. If this is you, call or email make for a further conversation. #
May 18, 2024
Full time
Operations Manager, North Staffordshire, South Cheshire, Contact centre, Financial Services Operations Manager As the Operations Manager, you will hold a critical role in the call centre, overseeing complaints. Your responsibilities will span various areas: developing operational policies, analysing performance data, managing the complaints and improving processes. Location North Staffordshire/South Cheshire Responsibilities: Collaborate with stakeholders and clients to enhance organisational processes, focusing on quality, productivity, and efficiency. Ensure compliance with FCA and TCF regulations. Lead and motivate the team by setting clear performance expectations. Regularly review individual and team progress and take proactive measures to address performance gaps. Manage client relationships at an operational level, coordinating information requests and timely delivery. Explore ways to improve claim handling quality and processes, aiming to boost customer experience and NPS scores. Plan, execute, and communicate contact centre strategies and campaign performance aligned with broader business needs. Own the feedback process and analyse data to drive improvements. Uphold our data protection and information security policies and procedures. ️ Foster open and honest two-way communication, ensuring key messages are disseminated. Requirements: Relevant experience in a similar position in a contact centre environment Demonstrated skills in proactive leadership, particularly in developing and motivating a call centre team. Highly collaborative, resilient, determined, and confident. A proven track record of , especially within the contact centre. A focus on results and commercial awareness. Ability to think creatively to solve challenges. Proficiency in FCA regulations, with the ability to mentor and educate others on this topic. Strong knowledge of reporting, analysis, and trend spotting across all business areas. A proactive mindset with a sharp focus on process improvement. Package: Annual salary of £40K - £45K. Private Medical Insurance. Company Pension Scheme. Additional perks, discounts, and offers. - Experience in a contact centre environment - Experience in a highly regulated environment. If this is you, call or email make for a further conversation. #
General & Administrative - Human Resources / Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the Role We are seeking an experienced HR leader to oversee and lead the People function across our EMEA & ANZ region. Reporting to the Chief People Officer this role will be responsible for HR and Recruiting across the region, managing a small team and driving HR strategy and operations to support a scaling region. It's an exciting time to join the team as a new leader for the region has started and this role will partner with the leader of the region and the EMEA leadership team to develop and execute HR initiatives that support the organization and regional goals and objectives as they drive high performance to help deliver revenue growth. Other responsibilities include org planning and design, talent management, employee engagement initiatives, performance management and change management. This role will also be responsible for designing and delivering programs that enhance the employee experience while ensuring that all people decisions align with Highspot's people-centric culture and guiding principles. Key to this role's success will be to work closely with key internal stakeholders such as Legal, Finance, Workplace Strategy as well as with HR COE's (People Operations, People & Organisational Development, Total Rewards and DEI&B teams) to co-architect programs and provide regional insights and perspectives to ensure that programs and policies being launched will have global impact and success. The ideal candidate should have strong leadership and people management skills and should have prior experience of managing a team. The HR leader will be responsible for managing EMEA Recruiting, People Operations and HR Business Partnering. They should be able to bring experience of developing individuals and building a high-performing team that delivers and executes at pace with attention to detail. The successful candidate must possess real-time problem-solving skills and thrive in an entrepreneurial environment. They should be able to use qualitative and quantitative data to identify trends and create narratives that prioritise employee engagement. Highspot is renowned for its people-centric culture, and this role will be instrumental in bringing it to life through a broad range of activities. This is a fantastic opportunity for someone who is able to bring leadership and gravitas to a role, with the ability to both partner and challenge senior leadership and the opportunity to have an impact on the employee experience for a region that is growing. What You'll Do Manage a team of direct employees; setting clear goals, encouraging results, and investing in developing the team. Manage compliance with local employment legislation as well as any employee relations issues Collaborate with senior management to identify and address People/Culture issues, needs and opportunities for the EMEA region. Oversee the recruitment, onboarding and offboarding of employees in the region. Collaborate with top-level executives and their teams to establish the talent strategy required to sustain our rapid expansion and foster a work environment that promotes employee well-being and development. Partner with the Recruiting team to build systemic and scalable recruiting programs to create a sustainable pipeline of talent. Co-architect key strategies, programs and employee offerings with various COE teams. Provide compensation support including salary planning, approval of salary actions, promotions, and job re-leveling. Work with managers and employees to address various employee relations issues, fairly representing all interests. Your Background 10+ years of experience in a Global HR Business Partner leadership role, including 4-6 years of people management, preferably in a high-tech environment. Experience of providing HR support across various EMEA countries specifically UK, France and Germany. In depth knowledge of employment law in the UK, France, Germany and Australia Proven ability to diagnose issues, drawing on both professional experience and strategic thinking skills, and drive appropriate solutions with self-initiative Strong business acumen and ability to work well across different functions in order to integrate HR and business strategies Strong analytical skills, including the understanding of metrics to support plans and monitor performance Excellent written and verbal communication; high-quality document preparation and presentation skills; strong facilitation skills Exceptional listening skills and ability to relate to, influence, and coach employees of all levels in the organization Experience in coaching senior leaders and managers, and strong talent assessment skills Ability to work independently, as well as an active member of both business and HR teams Resilient and able to thrive in a fast-paced, entrepreneurial environment with a high level Competitive compensation including equity so you feel like you have a piece of the pie Flexible Leave Balance Holiday week off between Christmas and New Year Private medical insurance for you and your dependents Income protection insurance Company social events throughout the year Meaningfully contribute to a compelling vision Quarterly Recharge Fridays (paid days off for mental health recharge) Professional development opportunities through LinkedIn Learning Access to Coaches and Therapists through Modern Health Eligibility Checks We carry out various eligibility and background checks as part of our recruiting process, including employment history, education verification and criminal records check. If you require further information let us know. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the 'apply' button.
May 18, 2024
Full time
General & Administrative - Human Resources / Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the Role We are seeking an experienced HR leader to oversee and lead the People function across our EMEA & ANZ region. Reporting to the Chief People Officer this role will be responsible for HR and Recruiting across the region, managing a small team and driving HR strategy and operations to support a scaling region. It's an exciting time to join the team as a new leader for the region has started and this role will partner with the leader of the region and the EMEA leadership team to develop and execute HR initiatives that support the organization and regional goals and objectives as they drive high performance to help deliver revenue growth. Other responsibilities include org planning and design, talent management, employee engagement initiatives, performance management and change management. This role will also be responsible for designing and delivering programs that enhance the employee experience while ensuring that all people decisions align with Highspot's people-centric culture and guiding principles. Key to this role's success will be to work closely with key internal stakeholders such as Legal, Finance, Workplace Strategy as well as with HR COE's (People Operations, People & Organisational Development, Total Rewards and DEI&B teams) to co-architect programs and provide regional insights and perspectives to ensure that programs and policies being launched will have global impact and success. The ideal candidate should have strong leadership and people management skills and should have prior experience of managing a team. The HR leader will be responsible for managing EMEA Recruiting, People Operations and HR Business Partnering. They should be able to bring experience of developing individuals and building a high-performing team that delivers and executes at pace with attention to detail. The successful candidate must possess real-time problem-solving skills and thrive in an entrepreneurial environment. They should be able to use qualitative and quantitative data to identify trends and create narratives that prioritise employee engagement. Highspot is renowned for its people-centric culture, and this role will be instrumental in bringing it to life through a broad range of activities. This is a fantastic opportunity for someone who is able to bring leadership and gravitas to a role, with the ability to both partner and challenge senior leadership and the opportunity to have an impact on the employee experience for a region that is growing. What You'll Do Manage a team of direct employees; setting clear goals, encouraging results, and investing in developing the team. Manage compliance with local employment legislation as well as any employee relations issues Collaborate with senior management to identify and address People/Culture issues, needs and opportunities for the EMEA region. Oversee the recruitment, onboarding and offboarding of employees in the region. Collaborate with top-level executives and their teams to establish the talent strategy required to sustain our rapid expansion and foster a work environment that promotes employee well-being and development. Partner with the Recruiting team to build systemic and scalable recruiting programs to create a sustainable pipeline of talent. Co-architect key strategies, programs and employee offerings with various COE teams. Provide compensation support including salary planning, approval of salary actions, promotions, and job re-leveling. Work with managers and employees to address various employee relations issues, fairly representing all interests. Your Background 10+ years of experience in a Global HR Business Partner leadership role, including 4-6 years of people management, preferably in a high-tech environment. Experience of providing HR support across various EMEA countries specifically UK, France and Germany. In depth knowledge of employment law in the UK, France, Germany and Australia Proven ability to diagnose issues, drawing on both professional experience and strategic thinking skills, and drive appropriate solutions with self-initiative Strong business acumen and ability to work well across different functions in order to integrate HR and business strategies Strong analytical skills, including the understanding of metrics to support plans and monitor performance Excellent written and verbal communication; high-quality document preparation and presentation skills; strong facilitation skills Exceptional listening skills and ability to relate to, influence, and coach employees of all levels in the organization Experience in coaching senior leaders and managers, and strong talent assessment skills Ability to work independently, as well as an active member of both business and HR teams Resilient and able to thrive in a fast-paced, entrepreneurial environment with a high level Competitive compensation including equity so you feel like you have a piece of the pie Flexible Leave Balance Holiday week off between Christmas and New Year Private medical insurance for you and your dependents Income protection insurance Company social events throughout the year Meaningfully contribute to a compelling vision Quarterly Recharge Fridays (paid days off for mental health recharge) Professional development opportunities through LinkedIn Learning Access to Coaches and Therapists through Modern Health Eligibility Checks We carry out various eligibility and background checks as part of our recruiting process, including employment history, education verification and criminal records check. If you require further information let us know. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the 'apply' button.
UM is a media agency designed to Futureproof our clients' businesses for the now and the next. We leverage the transformational power of rich business analytics and real-time intelligence to maximize growth and activate the full consumer journey across content and connections - all rooted in culture. We believe in purposeful growth, and our Better World Media philosophy puts diversity, equity and sustainability at the heart of our business operations. We are committed to investing in diverse and responsible media partners, in order to drive more meaningful and authentic messaging for our clients. As the leading global media network in IPG Mediabrands, UM operates in over 100 countries, with more than 3,000 people innovating on a roster of global clients. Here in the UK we are proud to work with some of the world's most exciting brands, including Accenture, American Express, Just Eat Takeaway, Johnson & Johnson, Mattel, MoneySuperMarket and Spotify. London is also the home of our UM EMEA Headquarters, providing the full spectrum of integrated media and marketing services to global clients across the region. Our in-house tools and technology capabilities, driven by a truly multi-national, talented and passionate team of people, makes us perfectly placed to create tailored, regional solutions for a diverse range of clients. As a regional hub, we act as a catalyst to integrate and connect - fuelling central strategies with both local insights and regional expertise. We have specialists across brand strategy, research & insight, data-driven analytics, 360 digital media planning and content creation, and we bring all of these disciplines together to provide frameworks that optimise our clients' advertising investment in each market. ABOUT THE ROLE This role is an exciting opportunity for you to join the team as an Account Director, delivering campaigns across UM's client - Ithra. You will play a significant role in the team, driving forward innovative thinking, as well as media planning excellence across digital and offline channels. KEY CAPABILITIES As the Account Director, you will be tasked with playing a vital role in the client-facing account management team. This role focuses on the full campaign lifecycle, from taking in new briefs, to creating exciting media plans across all online and offline channels, through to overseeing activation and post-campaign analyses. You will work with the Account Managers and Account Executive (across all disciplines) to deliver innovative and effective media plans, whilst having autonomy to develop cross channel planning skills within the team. You will have excellent people skills, be confident in planning online and offline campaigns, and have a good understanding of reporting and measurement requirements. You will need to build excellent relationships with clients, media owners, internal activation team specialists, and those working within your own team. KEY TASKS AND RESPONSIBILITIES Client & Account Management Gain the respect and trust of client by demonstrating knowledge, commitment, and enthusiasm for the business. Work with internal specialist units to deliver the best response/service to clients. Create and maintain relationship with external agencies and key media partners. Help ensure the smooth management of account finances and administrative tasks. Escalate issues quickly to the Managing Partner Planning Champion excellence in all aspects of of media planning & buying in online and offline channels . Demonstrate understanding of online and offline channels. Fully understand the brief and help challenge the clients. Work seamlessly with Strategy and Specialist teams to ensure brilliant thinking is turned into brilliant implementation. Understand and utilise Mediabrands' planning tools. Implementation of campaigns - e.g.: Request/check/deliver accurate timelines and ensuring on-time delivery Deliver live campaign updates Campaign updates, asset production requests, checking asset supply, reporting etc Collaborate closely with media partners to align performance against client expectation and new opportunities. Support the team in administrative and finance tasks ( Prisma, all billing based tasks including reconciliation at the end of the campaign) Compiling trafficking sheets Any additional pixel creation briefing to AdOps Coordination 3rd party agency comms, creative agency, analytics agency etc ABOUT YOU You are professional in front of clients. You have experience working on a range of brands, and across a wide range of media channels, ideally someone with digital first experience who has been responsible for the implantation and management of campaigns. You are a dedicated and motivated individual, who helps create and maintain a powerful team dynamic. You have a collaborative spirit and enjoys developing good working relationships internally and externally. You have good communications skills. You are a self-motivated and driven person who has an entrepreneurial spirit and the desire to succeed and achieve. Strong admin skills and great attention to detail. Employee Transparency At Mediabrands and Kinesso, we celebrate difference and believe this makes us stronger. Mediabrands and Kinesso are equal opportunity employers and committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. Please reach out to our Talent Inclusion Specialist Jess at email protected if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application. The Perks We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued - and that you are rewarded for your fantastic work. So, we also offer a range of benefits: Flexi-leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year Free breakfast and free lunch Early finish Fridays Core Hours (Mon-Thurs, flexible start/finish times) Electric vehicle salary sacrifices car scheme Interest free season ticket loan Paid time off for Volunteering Group Income Protection Life Assurance Private Medical Insurance or Health Cash Plan (dependent on level) Group Personal Pension Plan with matched contributions from 3-6% Generous Parental Leave & Pay Employee Assistance Programme Free eye tests Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more! Analytics and Customization These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. 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May 18, 2024
Full time
UM is a media agency designed to Futureproof our clients' businesses for the now and the next. We leverage the transformational power of rich business analytics and real-time intelligence to maximize growth and activate the full consumer journey across content and connections - all rooted in culture. We believe in purposeful growth, and our Better World Media philosophy puts diversity, equity and sustainability at the heart of our business operations. We are committed to investing in diverse and responsible media partners, in order to drive more meaningful and authentic messaging for our clients. As the leading global media network in IPG Mediabrands, UM operates in over 100 countries, with more than 3,000 people innovating on a roster of global clients. Here in the UK we are proud to work with some of the world's most exciting brands, including Accenture, American Express, Just Eat Takeaway, Johnson & Johnson, Mattel, MoneySuperMarket and Spotify. London is also the home of our UM EMEA Headquarters, providing the full spectrum of integrated media and marketing services to global clients across the region. Our in-house tools and technology capabilities, driven by a truly multi-national, talented and passionate team of people, makes us perfectly placed to create tailored, regional solutions for a diverse range of clients. As a regional hub, we act as a catalyst to integrate and connect - fuelling central strategies with both local insights and regional expertise. We have specialists across brand strategy, research & insight, data-driven analytics, 360 digital media planning and content creation, and we bring all of these disciplines together to provide frameworks that optimise our clients' advertising investment in each market. ABOUT THE ROLE This role is an exciting opportunity for you to join the team as an Account Director, delivering campaigns across UM's client - Ithra. You will play a significant role in the team, driving forward innovative thinking, as well as media planning excellence across digital and offline channels. KEY CAPABILITIES As the Account Director, you will be tasked with playing a vital role in the client-facing account management team. This role focuses on the full campaign lifecycle, from taking in new briefs, to creating exciting media plans across all online and offline channels, through to overseeing activation and post-campaign analyses. You will work with the Account Managers and Account Executive (across all disciplines) to deliver innovative and effective media plans, whilst having autonomy to develop cross channel planning skills within the team. You will have excellent people skills, be confident in planning online and offline campaigns, and have a good understanding of reporting and measurement requirements. You will need to build excellent relationships with clients, media owners, internal activation team specialists, and those working within your own team. KEY TASKS AND RESPONSIBILITIES Client & Account Management Gain the respect and trust of client by demonstrating knowledge, commitment, and enthusiasm for the business. Work with internal specialist units to deliver the best response/service to clients. Create and maintain relationship with external agencies and key media partners. Help ensure the smooth management of account finances and administrative tasks. Escalate issues quickly to the Managing Partner Planning Champion excellence in all aspects of of media planning & buying in online and offline channels . Demonstrate understanding of online and offline channels. Fully understand the brief and help challenge the clients. Work seamlessly with Strategy and Specialist teams to ensure brilliant thinking is turned into brilliant implementation. Understand and utilise Mediabrands' planning tools. Implementation of campaigns - e.g.: Request/check/deliver accurate timelines and ensuring on-time delivery Deliver live campaign updates Campaign updates, asset production requests, checking asset supply, reporting etc Collaborate closely with media partners to align performance against client expectation and new opportunities. Support the team in administrative and finance tasks ( Prisma, all billing based tasks including reconciliation at the end of the campaign) Compiling trafficking sheets Any additional pixel creation briefing to AdOps Coordination 3rd party agency comms, creative agency, analytics agency etc ABOUT YOU You are professional in front of clients. You have experience working on a range of brands, and across a wide range of media channels, ideally someone with digital first experience who has been responsible for the implantation and management of campaigns. You are a dedicated and motivated individual, who helps create and maintain a powerful team dynamic. You have a collaborative spirit and enjoys developing good working relationships internally and externally. You have good communications skills. You are a self-motivated and driven person who has an entrepreneurial spirit and the desire to succeed and achieve. Strong admin skills and great attention to detail. Employee Transparency At Mediabrands and Kinesso, we celebrate difference and believe this makes us stronger. Mediabrands and Kinesso are equal opportunity employers and committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. Please reach out to our Talent Inclusion Specialist Jess at email protected if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application. The Perks We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued - and that you are rewarded for your fantastic work. So, we also offer a range of benefits: Flexi-leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year Free breakfast and free lunch Early finish Fridays Core Hours (Mon-Thurs, flexible start/finish times) Electric vehicle salary sacrifices car scheme Interest free season ticket loan Paid time off for Volunteering Group Income Protection Life Assurance Private Medical Insurance or Health Cash Plan (dependent on level) Group Personal Pension Plan with matched contributions from 3-6% Generous Parental Leave & Pay Employee Assistance Programme Free eye tests Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more! Analytics and Customization These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. 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Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised on naval fleets across our allied navies around the globe. As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed. We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, expendables, signature management, and naval power systems. Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide! Flexible Working At Ultra Maritime, we understand that your personal life is just as important as your professional one. That's why we support and promote flexible working arrangements where possible. Whether you prefer a hybrid model, working remotely, or the structure of being on-site, we will support you as best as we can. Embrace the freedom to shape your work hours according to your needs, whether it's part-time, compressed hours, or a unique arrangement that suits your lifestyle. Loudwater, Greenford, and Weymouth exclusively offer a 9-day fortnight working pattern, offering extended weekends every other week, granting you more time to pursue your passions. And that's not all - we provide flexible start and finish times. It's the 'innovating' and 'empowering' values that we ASPIRE to be. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people. Job Description The Project Office Manager for Ultra Maritime will report directly into the PMO Director. They will be responsible for the development and implementation of best practice project management tools and processes to support project execution and delivery in a consistent approach within a Life Cycle Management environment. They will act as the technical authority in Project Management and Risk Management. Ultra Maritime is a matrix organisation and as such requires the candidate to have a full understanding of a matrix structure. They must be able to demonstrate the benefits of this type of structure and how to get the best performance through good communication between the teams and create more innovative ways of working. This exciting opportunity will be supporting complex projects on current and new product development of naval sonar systems, including hull-mounted, variable depth and torpedo defence sonars as well as future sonar and platform, data & weapon systems. They will ensure all aspects of Project and Risk Management are implemented and applied in a consistent manner whilst working collaboratively with the Engineering and Project Management teams. The Project Office Manager is expected to be the definitive expert in Project and Risk Management processes as well as the tools required to manage and plan complex projects Some of the key responsibilities include: Develop and maintain project management tools, templates, and guidelines to support project execution and delivery. Implement and manage project management software and tools to streamline project workflows and improve efficiency. Define and document project management processes and methodologies in alignment with industry best practices and organizational requirements. Provide guidance and support to project teams in the use of project management tools, processes, and methodologies. Collaborate with cross-functional teams to identify process improvement opportunities and drive initiatives to enhance project delivery effectiveness. Monitor project performance metrics and KPIs to identify trends, issues, and areas for improvement. Conduct regular reviews and audits of project documentation to ensure compliance with established processes and standards. Lead training sessions and workshops to educate project teams on project management tools, processes, and best practices. Stay abreast of emerging trends and developments in project management tools, methodologies, and technologies. Risk Identification: Proactively identify and assess risks associated with project activities, including but not limited to financial, technical, operational, and regulatory risks. Risk Assessment: Evaluate the potential impact and likelihood of identified risks, utilizing quantitative and qualitative analysis techniques to prioritize risks based on their severity and urgency. Risk Mitigation Planning: Develop risk mitigation strategies and action plans in collaboration with project teams to minimize the impact of identified risks on project objectives. This may include implementing risk controls, transferring risk through insurance or contracts, or avoiding high-risk activities. Risk Monitoring and Reporting: Monitor the effectiveness of risk mitigation measures throughout the project lifecycle, regularly reviewing and updating risk registers and communicating risk status to relevant stakeholders. Prepare comprehensive risk reports for project management and executive leadership, highlighting key risks, trends, and recommended actions. Stakeholder Engagement: Collaborate with project teams, senior management, clients, and external partners to foster a risk-aware culture and promote proactive risk management practices. Facilitate risk workshops and meetings to facilitate risk identification, analysis, and decision-making. Compliance and Governance: Ensure compliance with relevant regulations, standards, and organizational policies related to risk management. Implement and maintain robust risk management frameworks and processes, driving continuous improvement and best practices across projects and departments. Qualifications & Experience: Bachelor's degree in Business Administration, Project Management, or related field. Master's degree preferred. Project Management Professional (PMP) APM certification or equivalent. Proven experience in project management, with a focus on tools, methodologies, and processes (including demonstrated experience with Primavera P6, Microsoft Project, and Cobra). Strong understanding of project management principles, frameworks, and best practices (e.g., PMBOK, Agile, Scrum, PRINCE2 practitioner). Hands-on experience with project management software and tools (e.g., Microsoft Project, JIRA, Asana). Excellent analytical and problem-solving skills, with the ability to identify process improvement opportunities and drive initiatives. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and be able to influence stakeholders at all levels. Strong leadership and mentoring abilities, with a passion for driving change and continuous improvement. Proven experience in Project Risk Management, preferably within the defence sector, with a full understanding of and demonstrated experience of conducting QRSAs on projects. Proficiency in Risk Management software Benefits on offer: Flexible working hours 1pm finish on a Friday Optional 9 day fortnight Hybrid working for certain job roles. Casual dress 25 days holiday Christmas shut down. Option to buy or sell holiday. Option to purchase private health care, dental, critical illness etc via salary sacrifice. Reward hub - discounts at over 200 online stores 4 x annual salary life cover Pension starting at 5% Employer / 4% Employee. You can select your employee contribution level from 4% to 70% (providing this sacrifice does not cause your salary to drop below the National Minimum Wage/ National Living Wage). Annual bonus Relocation Support Attracting high-level talent and people that can add value and expertise, is vital to our success. Attracting and retaining brilliant people is imperative so that's why we search across the UK for talent. We offer financial support to candidates that are considering relocating; this is considered on a case-by-case basis per role and subject to HMRC guidelines. Nationality Requirements Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers. Diverse & Inclusive Employer Ultra Maritime is an equal opportunities employer that values diversity, inclusion, equity and equality. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be your best and authentic self. We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking, and ultimately ensure we continue delivering on our commitments to our customers. We do not discriminate based on race, religion, colour, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status and welcome applications from all candidates.
May 18, 2024
Full time
Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised on naval fleets across our allied navies around the globe. As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed. We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, expendables, signature management, and naval power systems. Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide! Flexible Working At Ultra Maritime, we understand that your personal life is just as important as your professional one. That's why we support and promote flexible working arrangements where possible. Whether you prefer a hybrid model, working remotely, or the structure of being on-site, we will support you as best as we can. Embrace the freedom to shape your work hours according to your needs, whether it's part-time, compressed hours, or a unique arrangement that suits your lifestyle. Loudwater, Greenford, and Weymouth exclusively offer a 9-day fortnight working pattern, offering extended weekends every other week, granting you more time to pursue your passions. And that's not all - we provide flexible start and finish times. It's the 'innovating' and 'empowering' values that we ASPIRE to be. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people. Job Description The Project Office Manager for Ultra Maritime will report directly into the PMO Director. They will be responsible for the development and implementation of best practice project management tools and processes to support project execution and delivery in a consistent approach within a Life Cycle Management environment. They will act as the technical authority in Project Management and Risk Management. Ultra Maritime is a matrix organisation and as such requires the candidate to have a full understanding of a matrix structure. They must be able to demonstrate the benefits of this type of structure and how to get the best performance through good communication between the teams and create more innovative ways of working. This exciting opportunity will be supporting complex projects on current and new product development of naval sonar systems, including hull-mounted, variable depth and torpedo defence sonars as well as future sonar and platform, data & weapon systems. They will ensure all aspects of Project and Risk Management are implemented and applied in a consistent manner whilst working collaboratively with the Engineering and Project Management teams. The Project Office Manager is expected to be the definitive expert in Project and Risk Management processes as well as the tools required to manage and plan complex projects Some of the key responsibilities include: Develop and maintain project management tools, templates, and guidelines to support project execution and delivery. Implement and manage project management software and tools to streamline project workflows and improve efficiency. Define and document project management processes and methodologies in alignment with industry best practices and organizational requirements. Provide guidance and support to project teams in the use of project management tools, processes, and methodologies. Collaborate with cross-functional teams to identify process improvement opportunities and drive initiatives to enhance project delivery effectiveness. Monitor project performance metrics and KPIs to identify trends, issues, and areas for improvement. Conduct regular reviews and audits of project documentation to ensure compliance with established processes and standards. Lead training sessions and workshops to educate project teams on project management tools, processes, and best practices. Stay abreast of emerging trends and developments in project management tools, methodologies, and technologies. Risk Identification: Proactively identify and assess risks associated with project activities, including but not limited to financial, technical, operational, and regulatory risks. Risk Assessment: Evaluate the potential impact and likelihood of identified risks, utilizing quantitative and qualitative analysis techniques to prioritize risks based on their severity and urgency. Risk Mitigation Planning: Develop risk mitigation strategies and action plans in collaboration with project teams to minimize the impact of identified risks on project objectives. This may include implementing risk controls, transferring risk through insurance or contracts, or avoiding high-risk activities. Risk Monitoring and Reporting: Monitor the effectiveness of risk mitigation measures throughout the project lifecycle, regularly reviewing and updating risk registers and communicating risk status to relevant stakeholders. Prepare comprehensive risk reports for project management and executive leadership, highlighting key risks, trends, and recommended actions. Stakeholder Engagement: Collaborate with project teams, senior management, clients, and external partners to foster a risk-aware culture and promote proactive risk management practices. Facilitate risk workshops and meetings to facilitate risk identification, analysis, and decision-making. Compliance and Governance: Ensure compliance with relevant regulations, standards, and organizational policies related to risk management. Implement and maintain robust risk management frameworks and processes, driving continuous improvement and best practices across projects and departments. Qualifications & Experience: Bachelor's degree in Business Administration, Project Management, or related field. Master's degree preferred. Project Management Professional (PMP) APM certification or equivalent. Proven experience in project management, with a focus on tools, methodologies, and processes (including demonstrated experience with Primavera P6, Microsoft Project, and Cobra). Strong understanding of project management principles, frameworks, and best practices (e.g., PMBOK, Agile, Scrum, PRINCE2 practitioner). Hands-on experience with project management software and tools (e.g., Microsoft Project, JIRA, Asana). Excellent analytical and problem-solving skills, with the ability to identify process improvement opportunities and drive initiatives. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and be able to influence stakeholders at all levels. Strong leadership and mentoring abilities, with a passion for driving change and continuous improvement. Proven experience in Project Risk Management, preferably within the defence sector, with a full understanding of and demonstrated experience of conducting QRSAs on projects. Proficiency in Risk Management software Benefits on offer: Flexible working hours 1pm finish on a Friday Optional 9 day fortnight Hybrid working for certain job roles. Casual dress 25 days holiday Christmas shut down. Option to buy or sell holiday. Option to purchase private health care, dental, critical illness etc via salary sacrifice. Reward hub - discounts at over 200 online stores 4 x annual salary life cover Pension starting at 5% Employer / 4% Employee. You can select your employee contribution level from 4% to 70% (providing this sacrifice does not cause your salary to drop below the National Minimum Wage/ National Living Wage). Annual bonus Relocation Support Attracting high-level talent and people that can add value and expertise, is vital to our success. Attracting and retaining brilliant people is imperative so that's why we search across the UK for talent. We offer financial support to candidates that are considering relocating; this is considered on a case-by-case basis per role and subject to HMRC guidelines. Nationality Requirements Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers. Diverse & Inclusive Employer Ultra Maritime is an equal opportunities employer that values diversity, inclusion, equity and equality. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be your best and authentic self. We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking, and ultimately ensure we continue delivering on our commitments to our customers. We do not discriminate based on race, religion, colour, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status and welcome applications from all candidates.
Are you an organised and proactive individual looking to kick-start your career as an Assistant Office Manager? Our client, a small, specialist business in need of administrative support, is seeking a talented individual to join their team. This is a fantastic opportunity for someone who is ready to take on a challenging and varied role in a fast-paced environment. Responsibilities: Assist with office management duties, including paying invoices and updating spreadsheets. Input timesheets and generate reports from the time recording system. Produce invoices and reconcile sales ledger on a regular basis. Handle VAT returns and ensure they are filed accurately. Manage the day-to-day operations of the office, including insurance and facilities management. Negotiate contracts with suppliers, ensuring cost-effective solutions. Maintain an up-to-date client database. As an Assistant Office Manager, you will also take on administrative duties, providing essential support to the team: Answer and redirect phone calls, taking messages as necessary. Handle incoming and outgoing mail and prepare client letters. Perform necessary client checks on various systems. Manage the inbox and schedule for senior staff members. Conduct research and assist with document preparation. Coordinate meetings and attend as required. Take care of general office administration tasks, such as ordering supplies and archiving documents. Requirements: Excellent organisational and time management skills. Strong attention to detail and the ability to prioritise tasks effectively. Proficient in Microsoft Office Suite and other relevant software. Excellent communication and interpersonal skills. Previous experience in a similar administrative role would be an advantage. A proactive and positive attitude, with the ability to work well under pressure. In return, our client offers a salary range of £23,000 to £25,000 per year, as well as a supportive and friendly working environment. This is a permanent, full-time position, providing stability and room for growth within the organisation. If you are ready to step into a challenging and rewarding role as an Assistant Office Manager, apply now with your updated CV. Join our client's team and make a valuable contribution to their success. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 18, 2024
Full time
Are you an organised and proactive individual looking to kick-start your career as an Assistant Office Manager? Our client, a small, specialist business in need of administrative support, is seeking a talented individual to join their team. This is a fantastic opportunity for someone who is ready to take on a challenging and varied role in a fast-paced environment. Responsibilities: Assist with office management duties, including paying invoices and updating spreadsheets. Input timesheets and generate reports from the time recording system. Produce invoices and reconcile sales ledger on a regular basis. Handle VAT returns and ensure they are filed accurately. Manage the day-to-day operations of the office, including insurance and facilities management. Negotiate contracts with suppliers, ensuring cost-effective solutions. Maintain an up-to-date client database. As an Assistant Office Manager, you will also take on administrative duties, providing essential support to the team: Answer and redirect phone calls, taking messages as necessary. Handle incoming and outgoing mail and prepare client letters. Perform necessary client checks on various systems. Manage the inbox and schedule for senior staff members. Conduct research and assist with document preparation. Coordinate meetings and attend as required. Take care of general office administration tasks, such as ordering supplies and archiving documents. Requirements: Excellent organisational and time management skills. Strong attention to detail and the ability to prioritise tasks effectively. Proficient in Microsoft Office Suite and other relevant software. Excellent communication and interpersonal skills. Previous experience in a similar administrative role would be an advantage. A proactive and positive attitude, with the ability to work well under pressure. In return, our client offers a salary range of £23,000 to £25,000 per year, as well as a supportive and friendly working environment. This is a permanent, full-time position, providing stability and room for growth within the organisation. If you are ready to step into a challenging and rewarding role as an Assistant Office Manager, apply now with your updated CV. Join our client's team and make a valuable contribution to their success. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Do you have great customer service & administration skills and want to progress your career? Come and help support our Front of House team here at Markel Law What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realise our potential, we can help others reach theirs. Join us and play your part in something special! The opportunity: We have an exciting opportunity for a Receptionist to join our team here at Markel International. The role will report into our Support Services Manager and will involve working on our main reception desk at our Leeds. What you'll be doing: Be the Front of House face of our Leeds office Meet and Greet all clients and associates including managing conference facilities and room bookings/catering requirements of Leeds office Provide Facilities support to Operations and Support services Manager Be responsible for general office admin ensuring all Leeds post is managed and distributed in a timely manner adhering to any deadlines and data protection regulations Provide excellent Customer Service for inbound reception calls maintaining service levels Ensure all security/H&S requirements are maintained when welcoming visitors and new starters within required standards in line with relevant procedure Our must haves: Demonstrate strong communication and organisational skills with an ability to prioritise workload Good IT skills including strong attention to detail and accuracy managing and logging calls Excellent Customer Service skills Demonstrate first class client care and communication skills across all levels. Effective team player, demonstrate positive and co-operative interaction with team members. Who we are: Avencia Consulting are an RPO who provide a recruitment service to our client Markel International. Markel Corporation (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you: A great starting salary plus quarterly bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that! Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful.
May 18, 2024
Full time
Do you have great customer service & administration skills and want to progress your career? Come and help support our Front of House team here at Markel Law What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realise our potential, we can help others reach theirs. Join us and play your part in something special! The opportunity: We have an exciting opportunity for a Receptionist to join our team here at Markel International. The role will report into our Support Services Manager and will involve working on our main reception desk at our Leeds. What you'll be doing: Be the Front of House face of our Leeds office Meet and Greet all clients and associates including managing conference facilities and room bookings/catering requirements of Leeds office Provide Facilities support to Operations and Support services Manager Be responsible for general office admin ensuring all Leeds post is managed and distributed in a timely manner adhering to any deadlines and data protection regulations Provide excellent Customer Service for inbound reception calls maintaining service levels Ensure all security/H&S requirements are maintained when welcoming visitors and new starters within required standards in line with relevant procedure Our must haves: Demonstrate strong communication and organisational skills with an ability to prioritise workload Good IT skills including strong attention to detail and accuracy managing and logging calls Excellent Customer Service skills Demonstrate first class client care and communication skills across all levels. Effective team player, demonstrate positive and co-operative interaction with team members. Who we are: Avencia Consulting are an RPO who provide a recruitment service to our client Markel International. Markel Corporation (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you: A great starting salary plus quarterly bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that! Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful.
Office Manager/Senior Admin Your new company My client, a leading design consultant, is looking for an Office Manager to join their business on a permanent basis. Your new role Duties will include: OFFICE MANAGEMENT Support with answering incoming phone calls to the office. Management of incoming and outgoing post / deliveries. Responsible for the ordering office and kitchen supplies. Responsible for the arrangement of lunch requirements for client meetings. Coordinate with the team on a weekly basis regarding whereabouts and flexible working patterns. Update and maintain the global team calendar. Responsible for travel itinerary research bookings based on the requirements of the trip. Responsible for recording and reviewing company vehicle's mileage and taking appropriate action for potential over allowance. Arrange servicing, maintenance, tyre changes, repairs etc. of company vehicles. Arrange and prepare an agenda and presentation deck for the team monthly meeting. Support with research and implementing special business projects. Responsible for researching and planning company events (Summer birthday and Christmas). Supporting with collation and reviewing of subcontractor insurances. General support to company Directors & Operations Manager as and when required. IT Management of the purchase and set up new laptops, monitors etc. Management of the renewal and purchase of software. Responsible for new starter set-up including hardware/ work station, software, e-mail address, teams etc. Monitor server space and take appropriate action as required. Liaise with an IT support agency regarding server issues. Obtain and review quotes and renewals as required. Responsible for ensuring server backed-up and management of tapes. Troubleshooting/ support team with general IT issues. Liaise with Central IT (IT & Mac support agencies) regarding laptop and Mac issues. Responsible for carrying out health checks on all employee equipment. Responsible for maintenance of printer. Support with IT special projects. FINANCE Responsible for collating team travel expenses and recorded on the expense's tracker. Responsible for collating receipts and correspondence for all company purchases. Support with monthly credit card reconciliation. Support with monthly petty cash reconciliation. Supporting with management of supplier purchase orders. Support with processing supplier invoices. Support with review of supplier quotations and project final accounts. Support with raising client sales orders. General support to Finance Manager HEALTH & SAFETY Responsible for fire alarm and emergency lighting checks and fire drills. Be an appointed fire marshal and first-aider. Support with the update of the Health & Safety policies. HR Responsible for tracking absence and sickness. Support with processing annual leave requests maintenance of holiday planners and calendar. Support with recruitment and filtering of CV's. Support with the creation and upkeep company handbook, protocols and 'how-to's'. Support with the onboarding of new team members including office induction and company protocols, to ways of working. MARKETING Responsible for the creation of the recipients list and generating the mass mail on Outlook. Responsible for ensuring all Snapshot replies and undelivered are recorded on Maximiser. Support with adding new subscribers / contacts. Support with research and action any Snapshot non-deliverables. Support with general updates. BUILDING MAINTENANCE Responsible for ensuring communal and kitchen areas are kept clean / tidy. Support with building maintenance issues as they arise e.g. water leaks, broken shutters etc. Liaison with the office cleaner and ensure standards are adhered to. Liaison with Blaby (alarm supplier) regarding any fire alarm and intruder alarm issues. Responsible for the servicing and maintenance of building equipment (PAT testing, fire extinguishers, intruder alarm and fire alarm, air conditioning). What you'll need to succeed You will need to have a proven track record in working in a similar administration role. What you'll get in return The role is office based, working Monday to Friday 8.30 - 5.30pm with 1 hour lunch, paying up to £30,000 for the right candidate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 18, 2024
Full time
Office Manager/Senior Admin Your new company My client, a leading design consultant, is looking for an Office Manager to join their business on a permanent basis. Your new role Duties will include: OFFICE MANAGEMENT Support with answering incoming phone calls to the office. Management of incoming and outgoing post / deliveries. Responsible for the ordering office and kitchen supplies. Responsible for the arrangement of lunch requirements for client meetings. Coordinate with the team on a weekly basis regarding whereabouts and flexible working patterns. Update and maintain the global team calendar. Responsible for travel itinerary research bookings based on the requirements of the trip. Responsible for recording and reviewing company vehicle's mileage and taking appropriate action for potential over allowance. Arrange servicing, maintenance, tyre changes, repairs etc. of company vehicles. Arrange and prepare an agenda and presentation deck for the team monthly meeting. Support with research and implementing special business projects. Responsible for researching and planning company events (Summer birthday and Christmas). Supporting with collation and reviewing of subcontractor insurances. General support to company Directors & Operations Manager as and when required. IT Management of the purchase and set up new laptops, monitors etc. Management of the renewal and purchase of software. Responsible for new starter set-up including hardware/ work station, software, e-mail address, teams etc. Monitor server space and take appropriate action as required. Liaise with an IT support agency regarding server issues. Obtain and review quotes and renewals as required. Responsible for ensuring server backed-up and management of tapes. Troubleshooting/ support team with general IT issues. Liaise with Central IT (IT & Mac support agencies) regarding laptop and Mac issues. Responsible for carrying out health checks on all employee equipment. Responsible for maintenance of printer. Support with IT special projects. FINANCE Responsible for collating team travel expenses and recorded on the expense's tracker. Responsible for collating receipts and correspondence for all company purchases. Support with monthly credit card reconciliation. Support with monthly petty cash reconciliation. Supporting with management of supplier purchase orders. Support with processing supplier invoices. Support with review of supplier quotations and project final accounts. Support with raising client sales orders. General support to Finance Manager HEALTH & SAFETY Responsible for fire alarm and emergency lighting checks and fire drills. Be an appointed fire marshal and first-aider. Support with the update of the Health & Safety policies. HR Responsible for tracking absence and sickness. Support with processing annual leave requests maintenance of holiday planners and calendar. Support with recruitment and filtering of CV's. Support with the creation and upkeep company handbook, protocols and 'how-to's'. Support with the onboarding of new team members including office induction and company protocols, to ways of working. MARKETING Responsible for the creation of the recipients list and generating the mass mail on Outlook. Responsible for ensuring all Snapshot replies and undelivered are recorded on Maximiser. Support with adding new subscribers / contacts. Support with research and action any Snapshot non-deliverables. Support with general updates. BUILDING MAINTENANCE Responsible for ensuring communal and kitchen areas are kept clean / tidy. Support with building maintenance issues as they arise e.g. water leaks, broken shutters etc. Liaison with the office cleaner and ensure standards are adhered to. Liaison with Blaby (alarm supplier) regarding any fire alarm and intruder alarm issues. Responsible for the servicing and maintenance of building equipment (PAT testing, fire extinguishers, intruder alarm and fire alarm, air conditioning). What you'll need to succeed You will need to have a proven track record in working in a similar administration role. What you'll get in return The role is office based, working Monday to Friday 8.30 - 5.30pm with 1 hour lunch, paying up to £30,000 for the right candidate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Removals Branch Manager Position Are you an experienced and self-motivated individual with a strong background in the Removals industry? Do you possess excellent organisational skills and have a knack for leading and supervising teams? If so, we have an exciting career opportunity for you! Our client, a reputable Removals company based in West Yorkshire is currently seeking a Removals Branch Manager to join their well-established team. As the Removals Branch Manager, your primary responsibility will be to oversee the day-to-day operations of the branch. You will play a pivotal role in planning and booking removals and part loads, providing guidance to the removal's crews on various jobs, and supervising special removals projects. Key Responsibilities of the Removals Branch Manager: Handle customer inquiries and ensure excellent service delivery. Provide support to clerical staff when needed. Effectively market and promote the company's services to attract potential customers. Follow up on quotations and utilize the company's costing data for accurate pricing. Work in alignment with the objectives set by the Branch Manager. Offer insurance advice to customers to ensure their peace of mind. Perform inspections at customers' premises and determine appropriate resources for each removal, including vehicles and crew. Requirements: Demonstrable experience in the Removals industry, ideally in a managerial capacity. Strong IT skills and proficiency in various software tools. Excellent telephone etiquette and communication skills. Organized, proactive, and capable of planning the daily routine efficiently. A strong sense of leadership and team management. This is a fantastic opportunity for an ambitious individual who aspires to take on a supervisory role within a respected Removals company. If you are ready to take the next step in your career, we encourage you to apply for the Removals Branch Manager position today! Join our client's team and embark on a rewarding journey in the Removals industry! To apply, please contact us at: Email: Phone:
May 18, 2024
Full time
Removals Branch Manager Position Are you an experienced and self-motivated individual with a strong background in the Removals industry? Do you possess excellent organisational skills and have a knack for leading and supervising teams? If so, we have an exciting career opportunity for you! Our client, a reputable Removals company based in West Yorkshire is currently seeking a Removals Branch Manager to join their well-established team. As the Removals Branch Manager, your primary responsibility will be to oversee the day-to-day operations of the branch. You will play a pivotal role in planning and booking removals and part loads, providing guidance to the removal's crews on various jobs, and supervising special removals projects. Key Responsibilities of the Removals Branch Manager: Handle customer inquiries and ensure excellent service delivery. Provide support to clerical staff when needed. Effectively market and promote the company's services to attract potential customers. Follow up on quotations and utilize the company's costing data for accurate pricing. Work in alignment with the objectives set by the Branch Manager. Offer insurance advice to customers to ensure their peace of mind. Perform inspections at customers' premises and determine appropriate resources for each removal, including vehicles and crew. Requirements: Demonstrable experience in the Removals industry, ideally in a managerial capacity. Strong IT skills and proficiency in various software tools. Excellent telephone etiquette and communication skills. Organized, proactive, and capable of planning the daily routine efficiently. A strong sense of leadership and team management. This is a fantastic opportunity for an ambitious individual who aspires to take on a supervisory role within a respected Removals company. If you are ready to take the next step in your career, we encourage you to apply for the Removals Branch Manager position today! Join our client's team and embark on a rewarding journey in the Removals industry! To apply, please contact us at: Email: Phone:
Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do. We have an exciting opportunity for you to join our team as a shift supervisor, you'll take the lead of the shift, working with your team of baristas to create the Starbucks Experience for our customers with high quality service, beverages, and products. You'll not only join the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We're a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience. What to expect You'll need previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial. The best part about this role is that no two days are ever the same. Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners, and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Executing store operations during scheduled shifts, including organising opening and closing duties Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety, and sanitation guidelines for all products Given the nature of our stores, our working hours could include early mornings, evenings, weekends. What we offer 28 days holiday a year (including Bank Holidays) Free drinks and discounted food when you're on shift, including £1 food items A free bag of coffee each month and a 30% partner discounts on food, beverages, and merchandise in Starbucks stores when not at work Third party discounts including 10% in Southern Co-op food stores Life insurance Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) Career progression because here we actively promote internally So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > Telephone Interview > Provide right to work documentation > Interview and in store experience > Offer and onboarding
May 18, 2024
Full time
Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do. We have an exciting opportunity for you to join our team as a shift supervisor, you'll take the lead of the shift, working with your team of baristas to create the Starbucks Experience for our customers with high quality service, beverages, and products. You'll not only join the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We're a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience. What to expect You'll need previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial. The best part about this role is that no two days are ever the same. Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners, and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Executing store operations during scheduled shifts, including organising opening and closing duties Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety, and sanitation guidelines for all products Given the nature of our stores, our working hours could include early mornings, evenings, weekends. What we offer 28 days holiday a year (including Bank Holidays) Free drinks and discounted food when you're on shift, including £1 food items A free bag of coffee each month and a 30% partner discounts on food, beverages, and merchandise in Starbucks stores when not at work Third party discounts including 10% in Southern Co-op food stores Life insurance Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) Career progression because here we actively promote internally So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > Telephone Interview > Provide right to work documentation > Interview and in store experience > Offer and onboarding
General Manager Pertemps Reading are looking for a General Manager to work with a serviced office facility to oversee the efficient operation of the centre and drive commercial sales. This role is a blend of strategic leadership, operations management, sales initiatives, health & safety compliance along with a strong focus of training and quality assurance. £43,000 per annum40 hours per week: 08:30 - 17:30 Monday to Friday As a General Manager, you will be responsible for: - Driving & sustaining revenue using existing products and services (development of new products/services as appropriate)- Ensure smooth day-to-day operations of the centre- Identify & pursue new business opportunities, partnerships and customers- Develop a high-performance culture (manage performance, identify training & development needs, coaching, mentoring etc)- Allocate and manager staffing, budget and facilities To be considered for this General Manager role, you should possess the following: - Experience working in a serviced office or similar- Proven experience in managing and developing products/services- Effective communication, negotiation and problem solving skills- Ability to foster a positive, collaborative working environment while influencing and communicating at all levels- Competent computer skills (Word, Excel & Outlook) Benefits - Competitive salary- Annual Professional Membership Subscription- Life Assurance- Discounted Private Medical Insurance Cover- 25 days holiday (excluding Bank Holidays) and your birthday off!- Enhances Maternity, Adoption, Shared Parental & Paternity Pay- Free Mortgage Advice If you are interested in this General Manager position, please apply now!
May 18, 2024
Full time
General Manager Pertemps Reading are looking for a General Manager to work with a serviced office facility to oversee the efficient operation of the centre and drive commercial sales. This role is a blend of strategic leadership, operations management, sales initiatives, health & safety compliance along with a strong focus of training and quality assurance. £43,000 per annum40 hours per week: 08:30 - 17:30 Monday to Friday As a General Manager, you will be responsible for: - Driving & sustaining revenue using existing products and services (development of new products/services as appropriate)- Ensure smooth day-to-day operations of the centre- Identify & pursue new business opportunities, partnerships and customers- Develop a high-performance culture (manage performance, identify training & development needs, coaching, mentoring etc)- Allocate and manager staffing, budget and facilities To be considered for this General Manager role, you should possess the following: - Experience working in a serviced office or similar- Proven experience in managing and developing products/services- Effective communication, negotiation and problem solving skills- Ability to foster a positive, collaborative working environment while influencing and communicating at all levels- Competent computer skills (Word, Excel & Outlook) Benefits - Competitive salary- Annual Professional Membership Subscription- Life Assurance- Discounted Private Medical Insurance Cover- 25 days holiday (excluding Bank Holidays) and your birthday off!- Enhances Maternity, Adoption, Shared Parental & Paternity Pay- Free Mortgage Advice If you are interested in this General Manager position, please apply now!
The Financial Reconciliation Manager will play a pivotal role in maintaining the financial equilibrium of our organisation. You will be responsible for reconciling critical accounts, substantiating balances, and ensuring compliance with controls. If you thrive in a detail-oriented environment and possess a passion for precision, we invite you to apply! Job Title: Reconciliation Manager Location: Liverpool City Centre Working Hours: Monday to Friday, 9:00am -17:30pm Salary: £30,000 - £40,000 DOE What you'll be doing: Identify and resolve discrepancies and their root causes; working with the wider business to implement fixes using best practice. Ensure strong controls and reconciliations exist across our bank accounts and systems. Continuously review the delivery of finance reconciliation operations; ensuring effective risk management is always in place and that the accuracy and integrity of our financial records is at the highest level. Continuously monitor and evaluate the development and delivery of reconciliation policies and processes for the Group, ensuring that they support business requirements, minimise cost and continue to deliver against stakeholder expectations. Build, maintain and lead effective working relationships across the business to ensure that reconciliation standards are upheld and processes are followed rigorously. Lead, manage, motivate, and develop direct reports and their team members so that they know what is expected, are able to maximise their contribution to business objectives and realise their potential. Proactively identify, monitor, and act upon risks, issues, breaches and control weaknesses. Fulfilling any specific risk related responsibilities (including escalation) to ensure that the Group remains fully compliant with policies, regulatory legislation and other internal requirements. Lead, develop and evaluate the implementation and reporting of accurate and timely operational MI; to provide insight and foresight to senior management with regards to team performance and areas of risk or improvement. What we're looking for: Detail orientated professional with an inquisitive mind; driven to find outcomes to resolve issues, answer questions and respond to queries. Demonstrable experience of managing high performing teams, leading within a senior role, in a similar reconciliation driven function. Good knowledge of modern, professional accounting principles and practices; reconciliations experience is essential. An accountancy qualification would be desirable but not essential. Strong interpersonal skills, able to establish effective working relationships at all levels and communicates effectively and sensitively with customers. Comfortable identifying and raising issues, particularly where driving good outcomes for customers are concerned. Sees issues though to resolution and takes ownership of actions. Brings positive energy; inspires a culture of willingness, collaboration and high performance. Excellent customer service skills and awareness of the importance of the customer. Comfortable and competent with MS Office and Accounting systems. Advanced Excel skills essential and knowledge of Sage X3 desirable. Thrives in a fast paced environment. About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
May 18, 2024
Full time
The Financial Reconciliation Manager will play a pivotal role in maintaining the financial equilibrium of our organisation. You will be responsible for reconciling critical accounts, substantiating balances, and ensuring compliance with controls. If you thrive in a detail-oriented environment and possess a passion for precision, we invite you to apply! Job Title: Reconciliation Manager Location: Liverpool City Centre Working Hours: Monday to Friday, 9:00am -17:30pm Salary: £30,000 - £40,000 DOE What you'll be doing: Identify and resolve discrepancies and their root causes; working with the wider business to implement fixes using best practice. Ensure strong controls and reconciliations exist across our bank accounts and systems. Continuously review the delivery of finance reconciliation operations; ensuring effective risk management is always in place and that the accuracy and integrity of our financial records is at the highest level. Continuously monitor and evaluate the development and delivery of reconciliation policies and processes for the Group, ensuring that they support business requirements, minimise cost and continue to deliver against stakeholder expectations. Build, maintain and lead effective working relationships across the business to ensure that reconciliation standards are upheld and processes are followed rigorously. Lead, manage, motivate, and develop direct reports and their team members so that they know what is expected, are able to maximise their contribution to business objectives and realise their potential. Proactively identify, monitor, and act upon risks, issues, breaches and control weaknesses. Fulfilling any specific risk related responsibilities (including escalation) to ensure that the Group remains fully compliant with policies, regulatory legislation and other internal requirements. Lead, develop and evaluate the implementation and reporting of accurate and timely operational MI; to provide insight and foresight to senior management with regards to team performance and areas of risk or improvement. What we're looking for: Detail orientated professional with an inquisitive mind; driven to find outcomes to resolve issues, answer questions and respond to queries. Demonstrable experience of managing high performing teams, leading within a senior role, in a similar reconciliation driven function. Good knowledge of modern, professional accounting principles and practices; reconciliations experience is essential. An accountancy qualification would be desirable but not essential. Strong interpersonal skills, able to establish effective working relationships at all levels and communicates effectively and sensitively with customers. Comfortable identifying and raising issues, particularly where driving good outcomes for customers are concerned. Sees issues though to resolution and takes ownership of actions. Brings positive energy; inspires a culture of willingness, collaboration and high performance. Excellent customer service skills and awareness of the importance of the customer. Comfortable and competent with MS Office and Accounting systems. Advanced Excel skills essential and knowledge of Sage X3 desirable. Thrives in a fast paced environment. About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
Role overview As a Store Manager at Vision Express, you're responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
May 18, 2024
Full time
Role overview As a Store Manager at Vision Express, you're responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Role overview As a Store Manager at Vision Express, you're responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
May 18, 2024
Full time
Role overview As a Store Manager at Vision Express, you're responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!