One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Job Title: Sales Account Manager Salary : OTE circa 32,000 Hours: Hybrid working pattern (3 days in office, 2 days Working from home) Company holidays: 25 days plus bank/public holidays Manpower is excited to offer an outstanding opportunity for a Sales Account Manager to join our client's dynamic sales team, based in Glasgow City Centre Are you: Highly driven with a self-motivated attitude? Looking for increased responsibility? Do you have excellent communication skills? Our client is a brand leader in print and personal solutions known for its reliable and innovative products, strong market position, and commitment to sustainability and social responsibility What you'll do: Cultivate and enhance relationships with existing accounts Work closely with stakeholders to secure deals Identify and develop new business opportunities Manage the complete sales cycle from prospecting to closing Who you are: Excellent communicator with the ability to engage with clients, customers, and colleagues at all levels Passionate about technology and its potential to transform the workplace Highly motivated and driven to achieve and exceed targets Why Join Us? Innovative Environment: Be part of a team that's pushing the boundaries of technology Hybrid Working: Enjoy the flexibility of working both in our state-of-the-art Glasgow City Centre office and from home Competitive Salary: Earn an OTE of circa 32,000 Generous Holidays: Benefit from 25 days of company holidays plus bank/public holidays Impactful Work: Contribute to a company that prioritizes sustainability and social responsibility Unlock Your Potential: This is more than just a job; it's an opportunity for personal and professional growth. With a customized development and coaching plan, we prepare you for success every step of the way. Real Mentorship: At our company, mentorship is taken seriously. Join our team and connect with experienced mentors who are dedicated to guiding and shaping your career. Step Into Your Future: This role is your starting point for career advancement and success in the dynamic field of IT sales. If you're ready to take the next step in your sales career with a company that values innovation, sustainability, and your personal growth, apply today
May 18, 2024
Seasonal
Job Title: Sales Account Manager Salary : OTE circa 32,000 Hours: Hybrid working pattern (3 days in office, 2 days Working from home) Company holidays: 25 days plus bank/public holidays Manpower is excited to offer an outstanding opportunity for a Sales Account Manager to join our client's dynamic sales team, based in Glasgow City Centre Are you: Highly driven with a self-motivated attitude? Looking for increased responsibility? Do you have excellent communication skills? Our client is a brand leader in print and personal solutions known for its reliable and innovative products, strong market position, and commitment to sustainability and social responsibility What you'll do: Cultivate and enhance relationships with existing accounts Work closely with stakeholders to secure deals Identify and develop new business opportunities Manage the complete sales cycle from prospecting to closing Who you are: Excellent communicator with the ability to engage with clients, customers, and colleagues at all levels Passionate about technology and its potential to transform the workplace Highly motivated and driven to achieve and exceed targets Why Join Us? Innovative Environment: Be part of a team that's pushing the boundaries of technology Hybrid Working: Enjoy the flexibility of working both in our state-of-the-art Glasgow City Centre office and from home Competitive Salary: Earn an OTE of circa 32,000 Generous Holidays: Benefit from 25 days of company holidays plus bank/public holidays Impactful Work: Contribute to a company that prioritizes sustainability and social responsibility Unlock Your Potential: This is more than just a job; it's an opportunity for personal and professional growth. With a customized development and coaching plan, we prepare you for success every step of the way. Real Mentorship: At our company, mentorship is taken seriously. Join our team and connect with experienced mentors who are dedicated to guiding and shaping your career. Step Into Your Future: This role is your starting point for career advancement and success in the dynamic field of IT sales. If you're ready to take the next step in your sales career with a company that values innovation, sustainability, and your personal growth, apply today
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in London! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
May 18, 2024
Full time
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in London! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in London! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
May 18, 2024
Full time
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in London! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
German Speaking Sales Coordinator Your new company Hays are working with a well established business in Telford who operate on an international level who are looking for a fluent German Speaking Sales representative on a permanent basis within their head offices. This is a full-time office-based role. Your new role As a Sales Coordinator, your role will involve: Identify and generate leads that are potential group's products. Communicate and follow up with the factories and the sales manager for prices, samples requests, and trials of material with the prospects and customers. Convert prospects into customers, liaise and coordinate with other members of the sales team. Generating leads and potential sales opportunities by cold calling, online market research. Liaise with the Business development manager for targeting potential customers in Germany, Netherlands, and the German-speaking countries, and the UK. Arrange introduction calls.Arrange for introduction meetings for the business development manager. Processing orders from new and existing customers. Provide sales support for sales manager in the German and Dutch speaking regions. Offering prices to customers on monthly and weekly base and follow up with customers for potential business and price negotiation if required. Follow up with existing customers for new orders, (that include customers in the UK and German/ Dutch speaking region). Microsoft office proficiency. -Entering data on Microsoft AX - (Quotations, Purchase orders, CRM system). To be self-driven and has the initiative to develop new sales opportunities. -Persistence sales approach. What you'll need to succeed In order to be considered for this role your experience will need to include: Fluency in Multi-languages (German, English is mandatory). Excellent Microsoft office skills. (candidate must demonstrate a good knowledge in Excel , Words and Power points) Experience in ERP system and CRM system data entry. Based in Telford - (Local residence is preferable to avoid relocation, and minimise cost of daily commuting). Previous sales and telesales experience is an advantage. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 18, 2024
Full time
German Speaking Sales Coordinator Your new company Hays are working with a well established business in Telford who operate on an international level who are looking for a fluent German Speaking Sales representative on a permanent basis within their head offices. This is a full-time office-based role. Your new role As a Sales Coordinator, your role will involve: Identify and generate leads that are potential group's products. Communicate and follow up with the factories and the sales manager for prices, samples requests, and trials of material with the prospects and customers. Convert prospects into customers, liaise and coordinate with other members of the sales team. Generating leads and potential sales opportunities by cold calling, online market research. Liaise with the Business development manager for targeting potential customers in Germany, Netherlands, and the German-speaking countries, and the UK. Arrange introduction calls.Arrange for introduction meetings for the business development manager. Processing orders from new and existing customers. Provide sales support for sales manager in the German and Dutch speaking regions. Offering prices to customers on monthly and weekly base and follow up with customers for potential business and price negotiation if required. Follow up with existing customers for new orders, (that include customers in the UK and German/ Dutch speaking region). Microsoft office proficiency. -Entering data on Microsoft AX - (Quotations, Purchase orders, CRM system). To be self-driven and has the initiative to develop new sales opportunities. -Persistence sales approach. What you'll need to succeed In order to be considered for this role your experience will need to include: Fluency in Multi-languages (German, English is mandatory). Excellent Microsoft office skills. (candidate must demonstrate a good knowledge in Excel , Words and Power points) Experience in ERP system and CRM system data entry. Based in Telford - (Local residence is preferable to avoid relocation, and minimise cost of daily commuting). Previous sales and telesales experience is an advantage. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Safran Landing Systems is the world leader in aircraft landing and braking systems and is at the forefront of contributing to safer, more sustainable aviation for current and future generations. We design, test, manufacture and assemble landing gear used on commercial aircraft including Airbus and Boeing, and UK military aircraft such as the Eurofighter Typhoon. Gloucester is home to the UK division and has been a leader of cutting edge landing gear technology for over 90 years. What will I be doing? As a key member of the HR department this role will manage the front end HR payroll process ensuring payroll meet deadlines so employees are paid accurately and on time, whilst remaining legally compliant. You will liaise with the Payroll Team in Finance to provide all required employee reward details, working closely with the Reward Manager. PAYROLL Check all fixed changes to the payroll input by the Compensation & Benefit Coordinators, including new starters, salary changes, leavers and benefit changes. Reporting all changes to the payroll, sign off the payroll each month from a HR perspective. Provide information to, and liaise with, payroll to ensure staff are paid correctly and on time. Provide HR Business Partners with payroll-based information if required to support employee queries or Employee Relations matters. Assist the Compensation & Benefit Coordinators where required with day to day queries and on the job coaching / training RECORD KEEPING, DATA & REPORTING Maintain & update all employee records in accordance with Safran and GDPR document retention schemes in a timely and accurate manner. Update HR systems to ensure accurate maintenance of HR systems and records. Prepare the monthly and quarterly dashboard reporting for Group. Prepare any reports on employee related data to meet the HR requirements of the C&B Manager or HR Director with the management and development of staff. Report on key HR data metrics, monitoring trends and working with managers to identify strategies for improvement. Liaise with managers to ensure statutory minimum holidays have been taken or are planned to be taken to ensure legal compliance by year end COMPENSATION & BENEFITS Support the wider HR team with more complex queries relating to compensation and benefits Work with the HRBP team to deliver salary reviews Support the Reward Manager with the annual benefits cycle and renewals Support Managers with the annual bonus campaign, ensuring all proposals are entered whilst the campaign is open. Prepare the profit share data for employees below Manager level. SECURITY VETTING Ensure compliance with the site security requirements, including DBS and international criminality checks. Provide guidance to the HR team and maintain the register to monitor DBS renewals. Hold the Export Control Coordinator role for HR, review functional processes and procedures which have/or are subject to Export control requirement. Ensure that team are aware and the processes are implemented. Attend meetings and audits as and when required. Additionally, this role will take ownership of the key HR elements of the site security requirements, Export Control and Borders and Immigration monitoring. What we will give you? 25 days holiday + UK Bank Holidays, plus the option to buy/sell annual leave Annual bonus & Share scheme options Pension scheme (up to 8% match) and life assurance (4x salary) Onsite parking, including EV chargers, subsidised restaurant, bicycle storage and shower/changing facilities Our Benefits Portal offers a number of schemes including: cycle to work, technology & retail savings, access to healthcare & wellbeing services, discounted gym memberships and more! Global and local career progression opportunities and training & development programmes STEM engagement with schools, colleges and universities and Charitable activities for all Social events throughout the year, and access to Dowty Sports and Social clubs Why us? Safran was ranked globally as the world's third best employer in its sector by Forbes magazine in 2021. Our employees are at the heart of our success and we work together towards Four People Fundamentals that underpin life at Safran: We believe in and promote diversity and inclusion as key values across our business We develop our colleagues skills and build opportunities so you can shape our future We create a trustworthy work place to support you, as you dare to act and innovate We encourage collaboration and mutual support for you and your colleague What do you need from me? Essential Previous experience of HR and payroll systems. Excellent communication skills to liaise with multiple internal stakeholders. Proven project management and time-keeping skills. Strong IT skills, including HRM systems and Microsoft Office Packages. Strong attention to detail. Excellent organisation skills and ability to manage priorities effectively. Able to work independently and use own initiative within specified guidelines or procedures. Confidential and trustworthy. Advanced Excel skills (formulas, pivot tables, charts, macros, & v look-up). Desirable Experience of operating in an international matrix organisation At least CIPD Level 5 (or equivalent experience) or working towards with a commitment to CPD, keeping up to date with current affairs, industry developments and related matters. Experience of being responsible for checking the HR elements of payroll. What's my next step? Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion We want Safran Landing Systems to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Landing Systems an inclusive place to work. 'Offers of employment will be subject to a relevant level of company security vetting, which may include a criminal record check'
May 18, 2024
Full time
Safran Landing Systems is the world leader in aircraft landing and braking systems and is at the forefront of contributing to safer, more sustainable aviation for current and future generations. We design, test, manufacture and assemble landing gear used on commercial aircraft including Airbus and Boeing, and UK military aircraft such as the Eurofighter Typhoon. Gloucester is home to the UK division and has been a leader of cutting edge landing gear technology for over 90 years. What will I be doing? As a key member of the HR department this role will manage the front end HR payroll process ensuring payroll meet deadlines so employees are paid accurately and on time, whilst remaining legally compliant. You will liaise with the Payroll Team in Finance to provide all required employee reward details, working closely with the Reward Manager. PAYROLL Check all fixed changes to the payroll input by the Compensation & Benefit Coordinators, including new starters, salary changes, leavers and benefit changes. Reporting all changes to the payroll, sign off the payroll each month from a HR perspective. Provide information to, and liaise with, payroll to ensure staff are paid correctly and on time. Provide HR Business Partners with payroll-based information if required to support employee queries or Employee Relations matters. Assist the Compensation & Benefit Coordinators where required with day to day queries and on the job coaching / training RECORD KEEPING, DATA & REPORTING Maintain & update all employee records in accordance with Safran and GDPR document retention schemes in a timely and accurate manner. Update HR systems to ensure accurate maintenance of HR systems and records. Prepare the monthly and quarterly dashboard reporting for Group. Prepare any reports on employee related data to meet the HR requirements of the C&B Manager or HR Director with the management and development of staff. Report on key HR data metrics, monitoring trends and working with managers to identify strategies for improvement. Liaise with managers to ensure statutory minimum holidays have been taken or are planned to be taken to ensure legal compliance by year end COMPENSATION & BENEFITS Support the wider HR team with more complex queries relating to compensation and benefits Work with the HRBP team to deliver salary reviews Support the Reward Manager with the annual benefits cycle and renewals Support Managers with the annual bonus campaign, ensuring all proposals are entered whilst the campaign is open. Prepare the profit share data for employees below Manager level. SECURITY VETTING Ensure compliance with the site security requirements, including DBS and international criminality checks. Provide guidance to the HR team and maintain the register to monitor DBS renewals. Hold the Export Control Coordinator role for HR, review functional processes and procedures which have/or are subject to Export control requirement. Ensure that team are aware and the processes are implemented. Attend meetings and audits as and when required. Additionally, this role will take ownership of the key HR elements of the site security requirements, Export Control and Borders and Immigration monitoring. What we will give you? 25 days holiday + UK Bank Holidays, plus the option to buy/sell annual leave Annual bonus & Share scheme options Pension scheme (up to 8% match) and life assurance (4x salary) Onsite parking, including EV chargers, subsidised restaurant, bicycle storage and shower/changing facilities Our Benefits Portal offers a number of schemes including: cycle to work, technology & retail savings, access to healthcare & wellbeing services, discounted gym memberships and more! Global and local career progression opportunities and training & development programmes STEM engagement with schools, colleges and universities and Charitable activities for all Social events throughout the year, and access to Dowty Sports and Social clubs Why us? Safran was ranked globally as the world's third best employer in its sector by Forbes magazine in 2021. Our employees are at the heart of our success and we work together towards Four People Fundamentals that underpin life at Safran: We believe in and promote diversity and inclusion as key values across our business We develop our colleagues skills and build opportunities so you can shape our future We create a trustworthy work place to support you, as you dare to act and innovate We encourage collaboration and mutual support for you and your colleague What do you need from me? Essential Previous experience of HR and payroll systems. Excellent communication skills to liaise with multiple internal stakeholders. Proven project management and time-keeping skills. Strong IT skills, including HRM systems and Microsoft Office Packages. Strong attention to detail. Excellent organisation skills and ability to manage priorities effectively. Able to work independently and use own initiative within specified guidelines or procedures. Confidential and trustworthy. Advanced Excel skills (formulas, pivot tables, charts, macros, & v look-up). Desirable Experience of operating in an international matrix organisation At least CIPD Level 5 (or equivalent experience) or working towards with a commitment to CPD, keeping up to date with current affairs, industry developments and related matters. Experience of being responsible for checking the HR elements of payroll. What's my next step? Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion We want Safran Landing Systems to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Landing Systems an inclusive place to work. 'Offers of employment will be subject to a relevant level of company security vetting, which may include a criminal record check'
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
May 18, 2024
Full time
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Customer Service, Sales Support, office work Customer Service Advisor, Stoke-on-Trent Temporary roles available £11.68-£13 per hour Full-time hours We are a dynamic and customer-focused company that values excellence in service. As a market leader in our industry, we pride ourselves on delivering top-notch customer experiences. We are currently seeking a passionate and dedicated Customer Service Advisor to join our team. Role Overview As a Customer Service Advisor , you will be the first point of contact for our valued customers. Your primary responsibilities will include answering customer enquiries, providing product recommendations, and ensuring customer satisfaction. You'll play a crucial role in maintaining our reputation for exceptional service. Key Responsibilities Responding to Customer Enquiries : Handle customer queries via phone, email, and other communication channels promptly and professionally. Product Recommendations : Assist customers by suggesting suitable products or services based on their needs. Database Management : Update and maintain customer information in our company database. Order Processing : Track and process new orders, refunds, and payments as necessary. Handling Complaints : Address customer complaints with empathy and find effective solutions. Escalating Issues : Collaborate with technical teams or other product experts to resolve complex problems. Administrative Tasks : Perform assigned administrative duties under the supervision of your manager. Qualifications and Skills Experience : Previous experience in customer service is preferred, especially in the private hire or transport industry. Communication : Clear telephone voice, confident and polite manner, and excellent spoken and written English. Adaptability : Willingness to work flexible shifts, including weekends. Computer Literacy : Proficiency in basic computer skills and keyboard use. Customer Care : Strong customer service skills, ability to handle difficult calls calmly and professionally. Why Join Us? Be part of an award-winning team. Opportunity for career growth and development. Contribute to our commitment to exceptional customer service. How to Apply If you're enthusiastic, adaptable, and passionate about customer service, we'd love to hear from you! Please submit your resume to #
May 18, 2024
Seasonal
Customer Service, Sales Support, office work Customer Service Advisor, Stoke-on-Trent Temporary roles available £11.68-£13 per hour Full-time hours We are a dynamic and customer-focused company that values excellence in service. As a market leader in our industry, we pride ourselves on delivering top-notch customer experiences. We are currently seeking a passionate and dedicated Customer Service Advisor to join our team. Role Overview As a Customer Service Advisor , you will be the first point of contact for our valued customers. Your primary responsibilities will include answering customer enquiries, providing product recommendations, and ensuring customer satisfaction. You'll play a crucial role in maintaining our reputation for exceptional service. Key Responsibilities Responding to Customer Enquiries : Handle customer queries via phone, email, and other communication channels promptly and professionally. Product Recommendations : Assist customers by suggesting suitable products or services based on their needs. Database Management : Update and maintain customer information in our company database. Order Processing : Track and process new orders, refunds, and payments as necessary. Handling Complaints : Address customer complaints with empathy and find effective solutions. Escalating Issues : Collaborate with technical teams or other product experts to resolve complex problems. Administrative Tasks : Perform assigned administrative duties under the supervision of your manager. Qualifications and Skills Experience : Previous experience in customer service is preferred, especially in the private hire or transport industry. Communication : Clear telephone voice, confident and polite manner, and excellent spoken and written English. Adaptability : Willingness to work flexible shifts, including weekends. Computer Literacy : Proficiency in basic computer skills and keyboard use. Customer Care : Strong customer service skills, ability to handle difficult calls calmly and professionally. Why Join Us? Be part of an award-winning team. Opportunity for career growth and development. Contribute to our commitment to exceptional customer service. How to Apply If you're enthusiastic, adaptable, and passionate about customer service, we'd love to hear from you! Please submit your resume to #
Ref: 22563 The Skills You'll Need: Sales, Polish, Ukrainian and Baltic States Language Your New Salary: Up to 36K Office Based OR Hybrid: Hybrid - 3 days a week at the office, 2 days at home Perm OR Temp: Permanent Start: ASAP Working Hours: Full-time Sales Manager for Oil Products - What You'll be Doing: Build and maintain good relationships with distributors in several countries including Poland, Lithuania, Latvia, and Estonia Conduct distributor management and direct sales, including overseas business trips( 1-2 times/month) Obtain accurate forecasts from customers and establish good relationships to resolve conflicts Ensure contracts/agreements are concluded with customers and take initiative in resolving quality-related matters Manage account portfolios, track sales targets, and monitor sales metrics Recommend actions to improve sales performance and identify growth opportunities Sales Manager for Oil Products - The Skills You'll Need to Succeed: Sales experience in oil, manufacturing, or components products Experience with lubricant, petroleum, or chemical materials is preferable Experience in managing distributors and overseas business trips is preferable Able to travel overseas 1-2 times/month Please follow us on Linkedin: people-first-team-japan We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
May 18, 2024
Full time
Ref: 22563 The Skills You'll Need: Sales, Polish, Ukrainian and Baltic States Language Your New Salary: Up to 36K Office Based OR Hybrid: Hybrid - 3 days a week at the office, 2 days at home Perm OR Temp: Permanent Start: ASAP Working Hours: Full-time Sales Manager for Oil Products - What You'll be Doing: Build and maintain good relationships with distributors in several countries including Poland, Lithuania, Latvia, and Estonia Conduct distributor management and direct sales, including overseas business trips( 1-2 times/month) Obtain accurate forecasts from customers and establish good relationships to resolve conflicts Ensure contracts/agreements are concluded with customers and take initiative in resolving quality-related matters Manage account portfolios, track sales targets, and monitor sales metrics Recommend actions to improve sales performance and identify growth opportunities Sales Manager for Oil Products - The Skills You'll Need to Succeed: Sales experience in oil, manufacturing, or components products Experience with lubricant, petroleum, or chemical materials is preferable Experience in managing distributors and overseas business trips is preferable Able to travel overseas 1-2 times/month Please follow us on Linkedin: people-first-team-japan We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
FINTEC recruit is delighted to be hiring for our international pipeline oil and gas client for a Business Development Project Engineer/Manager. This is a permanent role based in Highland region in Scotland. Salary is negotiable by experience, up to circa £55,000 plus benefits. This is an office based role, hybrid potential after initial period; there will be travel to visit clients as and when re click apply for full job details
May 18, 2024
Full time
FINTEC recruit is delighted to be hiring for our international pipeline oil and gas client for a Business Development Project Engineer/Manager. This is a permanent role based in Highland region in Scotland. Salary is negotiable by experience, up to circa £55,000 plus benefits. This is an office based role, hybrid potential after initial period; there will be travel to visit clients as and when re click apply for full job details
Operational QA Manager requited for a sterile manufacturing company based in Luton Skills and Experience Master's Degree in pharmacy. UK registered pharmacist. Minimum of 6 months experience in pharmaceutical industry. GMP knowledge and experience preferred. Strong literacy, written and numerical skills essential. Good IT skills. A keen team player who is supportive of work colleagues Enthusiastic in their approach to workload and capable of working towards KPI's An excellent communicator who is honest and respectful In this role you will: Ensuring that all QPL licences and authorities are maintained and acting as the key contact for the MHRA and Home Office. Leading and closing any audits performed by the above authorities, or per customer/client. Monitoring and investigating trends in quality KPI's, namely fails, rework and complaints and report to the Board. Leading a culture of continuous quality improvement by constant monitoring and review of the Quality Management System. Promoting and educating colleagues in GMP (Good Manufacturing Practices) and GDP (Good Distribution Practices). Acting as Quality authorisation, signing off in conjunction with the Quality Director. Developing a strategy for the Quality Department with the Executive Directors to ensure continuous regulatory compliance whilst supporting business development and meeting board objectives. Providing Aseptic Quality input into the Management Review; ensuring outstanding issues are actioned and resolved, reporting to the Board if necessary. Providing quality information to other departments as required for new customer business, product, and service tenders. Leading, developing, and promoting the change management system within QPL including any validation requirements arising. Being able to act as a principal signatory for release of aseptically manufactured products. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
May 18, 2024
Full time
Operational QA Manager requited for a sterile manufacturing company based in Luton Skills and Experience Master's Degree in pharmacy. UK registered pharmacist. Minimum of 6 months experience in pharmaceutical industry. GMP knowledge and experience preferred. Strong literacy, written and numerical skills essential. Good IT skills. A keen team player who is supportive of work colleagues Enthusiastic in their approach to workload and capable of working towards KPI's An excellent communicator who is honest and respectful In this role you will: Ensuring that all QPL licences and authorities are maintained and acting as the key contact for the MHRA and Home Office. Leading and closing any audits performed by the above authorities, or per customer/client. Monitoring and investigating trends in quality KPI's, namely fails, rework and complaints and report to the Board. Leading a culture of continuous quality improvement by constant monitoring and review of the Quality Management System. Promoting and educating colleagues in GMP (Good Manufacturing Practices) and GDP (Good Distribution Practices). Acting as Quality authorisation, signing off in conjunction with the Quality Director. Developing a strategy for the Quality Department with the Executive Directors to ensure continuous regulatory compliance whilst supporting business development and meeting board objectives. Providing Aseptic Quality input into the Management Review; ensuring outstanding issues are actioned and resolved, reporting to the Board if necessary. Providing quality information to other departments as required for new customer business, product, and service tenders. Leading, developing, and promoting the change management system within QPL including any validation requirements arising. Being able to act as a principal signatory for release of aseptically manufactured products. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Would you like to utilise your business development or marketing experience in a brand new Business Development & Marketing Executive position within a forward thinking, innovative firm that has ambitious growth plans and that offers hybrid working, planned career progression , and the c hance to shape your own role and career ? A newly created Business Development & Marketing Executive opportunity has arisen at the stunning offices at one of the UK's top professional services firms where you will join a growing team and play a pivotal role supporting BD Managers across 4 key areas to deliver the firm's ambitious growth strategy. This isn't "business development" in terms of direct selling, but more of an "enabler" role - coordinating activities to support BD plans - and you'll work closely with marketers and fee earners across the firm who are experts in their respective areas. As a Business Development & Marketing Executive your new varied role will involve: Preparing compelling pitches, proposals and presentations tailored towards specific clients Contributing to the production of collateral (e.g. web content, newsletters, e-mail shots, articles etc.) Market research and analysis to help identify prospective clients and monitor industry trends and competitors Creating profiles for potential clients Working closely with the marketing team to deliver campaigns and BD focused events Maintaining the experience database and pitch library Reporting on pipeline, account profiles, prospective clients I am very interested in speaking with candidates who have experience working as a Business Development & Marketing Executive; Business Development Executive; Marketing Executive, Communications Executive (ideally within a professional services firm but this isn't essential). Experience using MS Office suite and the ability to write compelling pitches and BD content is essential. Salary for this position is c. 35,000 to 40,000 (depending on level of experience). Benefits include: hybrid working, free parking, life assurance, private healthcare, Group Income Protection, your birthday off (if it falls on a working day), charity day to use each year, Employee Assistance Programme, and company social events. The company's stunning offices offer free parking on-site (on a first come first serviced basis) or close by to the offices, however if you are travelling by public transport they are only a short 10-15 minutes walk from the nearest train station.
May 18, 2024
Full time
Would you like to utilise your business development or marketing experience in a brand new Business Development & Marketing Executive position within a forward thinking, innovative firm that has ambitious growth plans and that offers hybrid working, planned career progression , and the c hance to shape your own role and career ? A newly created Business Development & Marketing Executive opportunity has arisen at the stunning offices at one of the UK's top professional services firms where you will join a growing team and play a pivotal role supporting BD Managers across 4 key areas to deliver the firm's ambitious growth strategy. This isn't "business development" in terms of direct selling, but more of an "enabler" role - coordinating activities to support BD plans - and you'll work closely with marketers and fee earners across the firm who are experts in their respective areas. As a Business Development & Marketing Executive your new varied role will involve: Preparing compelling pitches, proposals and presentations tailored towards specific clients Contributing to the production of collateral (e.g. web content, newsletters, e-mail shots, articles etc.) Market research and analysis to help identify prospective clients and monitor industry trends and competitors Creating profiles for potential clients Working closely with the marketing team to deliver campaigns and BD focused events Maintaining the experience database and pitch library Reporting on pipeline, account profiles, prospective clients I am very interested in speaking with candidates who have experience working as a Business Development & Marketing Executive; Business Development Executive; Marketing Executive, Communications Executive (ideally within a professional services firm but this isn't essential). Experience using MS Office suite and the ability to write compelling pitches and BD content is essential. Salary for this position is c. 35,000 to 40,000 (depending on level of experience). Benefits include: hybrid working, free parking, life assurance, private healthcare, Group Income Protection, your birthday off (if it falls on a working day), charity day to use each year, Employee Assistance Programme, and company social events. The company's stunning offices offer free parking on-site (on a first come first serviced basis) or close by to the offices, however if you are travelling by public transport they are only a short 10-15 minutes walk from the nearest train station.
The Vacancy We are recruiting for the role of Service Manager in our Work After First Hearing team covering the Exeter area . We trust and empower colleagues to work in a hybrid way, providing the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people when the family court makes critical decisions about their futures. Whilst this role is part of a team based from our office in Exeter , our teams work flexibly and remotely, your proximity to the office doesn't always have to be a critical consideration. We are a diverse, inclusive organisation that is a safe space for colleagues with shared aspects of identity and lived experience, which helps ensure we provide a service which promotes the diversity and uniqueness of children and families from all backgrounds. We especially welcome applications from people from diverse backgrounds as we strive to ensure our workforce reflects the diversity of the children and families we work with. We provide extensive wellbeing support for colleagues, as well as excellent benefits, all of which we hope encourages you to join us. Let us tell you a bit more about the role Being a Service Manager is very rewarding but as you would expect, challenging too. As well as being registered with Social Work England , you'll be organised, resilient, empathetic, supportive and able to work independently. In Work After First Hearing teams, Family Court Advisers - which is what we call our Social Workers - typically have a mixed Public and Private Law caseload. The role is within our Private Law team, where Family Court Advisers are involved when families require the assistance of the court to agree on the best child arrangements for the child(ren) involved. Family Court Advisers are typically involved with children for a period of assessment for the court, undertaking direct work with children, gaining their views and wishes and representing these to the court via written reports and giving evidence and advocating for arrangements that are in their best interests. This will draw on robust risk assessment and mediation skills. and what we're looking for. We also think you for you to succeed and truly make a difference you should be someone who has; Expert knowledge of children's social work, including safeguarding, statutory and assessment frameworks A track record of highly effective practice management or supervisory experience Demonstrable experience of being a practice educator with the skills to continuously monitor, manage, develop and improve team and individual performance Proven ability to establish strong and effective networks with other agencies. Experience of leading individuals and teams through change Benefits We also know that to join us you want to be rewarded in a variety of ways, including quality time away from work to spend time with those important to you, support to manage your financial present and future, whilst also being trusted to manage your work/life balance. We have an extensive package of benefits that you can find out more about when you click through, including excellent holidays and a generous Local Government Pension Scheme to name just two things. We also understand that you will want to work for an organisation that is both passionate and committed to supporting your wellbeing. As you will find out when you visit our vacancy page, the four dedicated, additional days per year when colleagues are encouraged to spend time focusing on their health and wellbeing is just one of a multitude of ways in which we do this. Next steps / timelines If and when you are ready to apply, our application process is straightforward and quick to complete. You don't need to complete your application in a single visit, you can start it and come back and amend your responses / update your CV, just make sure you come back before the closing date to submit. Below we have given you an indication of a timetable we are hoping to work towards, although dates are subject to change. Closing date: Friday 24 May 2024 at 23:59 Initial Interview: Friday 31 May 2024 Final Interview: Monday 10 June 2024 We understand that starting a new role is a big decision, and you may require further information before applying. You can find out more about the role in the Job Description and there is a wealth of information about Cafcass on our Cafcass Careers page. If you wish to speak with a member of the team for more specific information you can contact our HR Resourcing team () , providing your contact information and best times / methods to get hold of you. Whilst we will always try and respond a.s.a.p. we wouldn't want you to miss the closing date before we are able to. If this is the case, we recommend you apply and as part of your application you can ask questions, and this may allow us to contact you and provide you with the required information that will help you decide if you still wish to be considered. Finally, in anticipation of your application being successful, you might want to read about the offer and pre-employment checks process. As part of your application you can highlight any concerns or questions about the pre-employment checks and we encourage all applicants to do so, safe in the knowledge such information will not be shared with individuals involved in the selection process. We look forward to hearing from you. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Further information on what the assessment covers can be found by viewing the Cafcass DBS poli
May 18, 2024
Full time
The Vacancy We are recruiting for the role of Service Manager in our Work After First Hearing team covering the Exeter area . We trust and empower colleagues to work in a hybrid way, providing the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people when the family court makes critical decisions about their futures. Whilst this role is part of a team based from our office in Exeter , our teams work flexibly and remotely, your proximity to the office doesn't always have to be a critical consideration. We are a diverse, inclusive organisation that is a safe space for colleagues with shared aspects of identity and lived experience, which helps ensure we provide a service which promotes the diversity and uniqueness of children and families from all backgrounds. We especially welcome applications from people from diverse backgrounds as we strive to ensure our workforce reflects the diversity of the children and families we work with. We provide extensive wellbeing support for colleagues, as well as excellent benefits, all of which we hope encourages you to join us. Let us tell you a bit more about the role Being a Service Manager is very rewarding but as you would expect, challenging too. As well as being registered with Social Work England , you'll be organised, resilient, empathetic, supportive and able to work independently. In Work After First Hearing teams, Family Court Advisers - which is what we call our Social Workers - typically have a mixed Public and Private Law caseload. The role is within our Private Law team, where Family Court Advisers are involved when families require the assistance of the court to agree on the best child arrangements for the child(ren) involved. Family Court Advisers are typically involved with children for a period of assessment for the court, undertaking direct work with children, gaining their views and wishes and representing these to the court via written reports and giving evidence and advocating for arrangements that are in their best interests. This will draw on robust risk assessment and mediation skills. and what we're looking for. We also think you for you to succeed and truly make a difference you should be someone who has; Expert knowledge of children's social work, including safeguarding, statutory and assessment frameworks A track record of highly effective practice management or supervisory experience Demonstrable experience of being a practice educator with the skills to continuously monitor, manage, develop and improve team and individual performance Proven ability to establish strong and effective networks with other agencies. Experience of leading individuals and teams through change Benefits We also know that to join us you want to be rewarded in a variety of ways, including quality time away from work to spend time with those important to you, support to manage your financial present and future, whilst also being trusted to manage your work/life balance. We have an extensive package of benefits that you can find out more about when you click through, including excellent holidays and a generous Local Government Pension Scheme to name just two things. We also understand that you will want to work for an organisation that is both passionate and committed to supporting your wellbeing. As you will find out when you visit our vacancy page, the four dedicated, additional days per year when colleagues are encouraged to spend time focusing on their health and wellbeing is just one of a multitude of ways in which we do this. Next steps / timelines If and when you are ready to apply, our application process is straightforward and quick to complete. You don't need to complete your application in a single visit, you can start it and come back and amend your responses / update your CV, just make sure you come back before the closing date to submit. Below we have given you an indication of a timetable we are hoping to work towards, although dates are subject to change. Closing date: Friday 24 May 2024 at 23:59 Initial Interview: Friday 31 May 2024 Final Interview: Monday 10 June 2024 We understand that starting a new role is a big decision, and you may require further information before applying. You can find out more about the role in the Job Description and there is a wealth of information about Cafcass on our Cafcass Careers page. If you wish to speak with a member of the team for more specific information you can contact our HR Resourcing team () , providing your contact information and best times / methods to get hold of you. Whilst we will always try and respond a.s.a.p. we wouldn't want you to miss the closing date before we are able to. If this is the case, we recommend you apply and as part of your application you can ask questions, and this may allow us to contact you and provide you with the required information that will help you decide if you still wish to be considered. Finally, in anticipation of your application being successful, you might want to read about the offer and pre-employment checks process. As part of your application you can highlight any concerns or questions about the pre-employment checks and we encourage all applicants to do so, safe in the knowledge such information will not be shared with individuals involved in the selection process. We look forward to hearing from you. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Further information on what the assessment covers can be found by viewing the Cafcass DBS poli
Brook Street (UK) Ltd are recruiting Senior Clerical Officers for our leading Public Sector client Education Authority Northern Ireland, Belfast. As a temporary Senior Clerical Officer in the Free School Meals Dept. you will provide advice and assistance to Education Authority officers, customers, the public and other professionals as directed by the Programme Manager click apply for full job details
May 18, 2024
Seasonal
Brook Street (UK) Ltd are recruiting Senior Clerical Officers for our leading Public Sector client Education Authority Northern Ireland, Belfast. As a temporary Senior Clerical Officer in the Free School Meals Dept. you will provide advice and assistance to Education Authority officers, customers, the public and other professionals as directed by the Programme Manager click apply for full job details
Transformation Project Manager, Digital, Prince 2, SDLC, ServiceNow. Office based in Blackburn, flexi-hours, £65,000 - £85,000 base salary DOE + bonus. We are offering a compelling opportunity for a skilled Transformation Project Manager to join our dynamic team, to play a key role in ongoing standardisation projects utilising software solutions and industry level project methodologies to manage our Portfolio. This standardisation is an enabler to support the continuous advancement of the project and Software Development Lifecycle (SDLC), whilst ensuring that digital risks and controls are managed and maintained. The Project Manager will form a part of the digital project management office function responsible for delivering successful implementations assigned to them. You will work alongside business stakeholders, subject matter experts, digital counterparts and external partners. You will govern and manage programs/projects through their full lifecycle, as well as delivering both business requirements and project governance controls in line with standard and methodologies. The ideal candidate will be proficient in project management and have extensive experience on various project practices and softwares. You will have excellent communication skills and hold the ability to converse with stakeholders at all levels. If you're seeking a stimulating challenge, and the extensive exposure that comes with this role, this opportunity might be just what you're looking for! This is a permanent office based position; we offer flexibility on your preferred working pattern between 8am 10am Monday-Friday. Duties & Responsibilities: Build strong relationships with members of the program/project teams to gain their trust and be a credible partner in helping them through all stages of the projects. Manage the full project lifecycle using ServiceNow Strategic Planning Module. Lead all activities from initiation to delivery, utilising both waterfall and agile methodologies Project deliverables include Business Case preparation, Scope, goal and deliverable definition, cost/benefit assimilation, resource planning, rroject Planning, issue and decision management, stakeholder, and communication management plans. Project governance deliverables include monitoring of timelines and milestones, managing risk and issues, exception escalations, stakeholder management, steering group management, program/project reporting and generation of relevant artefacts to support digital risk and control requirements. Strong focus in ensuring full participation from the user community and that associated quality and governance controls are undertaken. This list is not exhaustive and may be added to or amended from time to time Candidate Requirements 5+ years Project Management experience across the full software development lifecycle. Prince 2 Practitioner Certification (waterfall / agile) or equivalent Experience of waterfall and agile project methodologies. Experience of Microsoft Project, ServiceNow SPM, SAP Solution Manager Advanced use of all Microsoft tools and packages Benefits & Rewards Performance Based Bonus Scheme Employee Life Assurance Smart Health 24/7 online GP access, health checks and health and wellbeing support Employee Assistance Programme access to our Wellbeing Centre which offers emotional & practical support including free financial advice Learning & Development access to our Learning Hub, the most extensive online course library in the world to support you with every step of your career Free Secure Car Parking Flexi-Time Prayer and Ablution Facilities Shower Facilities Sit / Stand Desk Facilities
May 18, 2024
Full time
Transformation Project Manager, Digital, Prince 2, SDLC, ServiceNow. Office based in Blackburn, flexi-hours, £65,000 - £85,000 base salary DOE + bonus. We are offering a compelling opportunity for a skilled Transformation Project Manager to join our dynamic team, to play a key role in ongoing standardisation projects utilising software solutions and industry level project methodologies to manage our Portfolio. This standardisation is an enabler to support the continuous advancement of the project and Software Development Lifecycle (SDLC), whilst ensuring that digital risks and controls are managed and maintained. The Project Manager will form a part of the digital project management office function responsible for delivering successful implementations assigned to them. You will work alongside business stakeholders, subject matter experts, digital counterparts and external partners. You will govern and manage programs/projects through their full lifecycle, as well as delivering both business requirements and project governance controls in line with standard and methodologies. The ideal candidate will be proficient in project management and have extensive experience on various project practices and softwares. You will have excellent communication skills and hold the ability to converse with stakeholders at all levels. If you're seeking a stimulating challenge, and the extensive exposure that comes with this role, this opportunity might be just what you're looking for! This is a permanent office based position; we offer flexibility on your preferred working pattern between 8am 10am Monday-Friday. Duties & Responsibilities: Build strong relationships with members of the program/project teams to gain their trust and be a credible partner in helping them through all stages of the projects. Manage the full project lifecycle using ServiceNow Strategic Planning Module. Lead all activities from initiation to delivery, utilising both waterfall and agile methodologies Project deliverables include Business Case preparation, Scope, goal and deliverable definition, cost/benefit assimilation, resource planning, rroject Planning, issue and decision management, stakeholder, and communication management plans. Project governance deliverables include monitoring of timelines and milestones, managing risk and issues, exception escalations, stakeholder management, steering group management, program/project reporting and generation of relevant artefacts to support digital risk and control requirements. Strong focus in ensuring full participation from the user community and that associated quality and governance controls are undertaken. This list is not exhaustive and may be added to or amended from time to time Candidate Requirements 5+ years Project Management experience across the full software development lifecycle. Prince 2 Practitioner Certification (waterfall / agile) or equivalent Experience of waterfall and agile project methodologies. Experience of Microsoft Project, ServiceNow SPM, SAP Solution Manager Advanced use of all Microsoft tools and packages Benefits & Rewards Performance Based Bonus Scheme Employee Life Assurance Smart Health 24/7 online GP access, health checks and health and wellbeing support Employee Assistance Programme access to our Wellbeing Centre which offers emotional & practical support including free financial advice Learning & Development access to our Learning Hub, the most extensive online course library in the world to support you with every step of your career Free Secure Car Parking Flexi-Time Prayer and Ablution Facilities Shower Facilities Sit / Stand Desk Facilities
Adecco Recruitment are currently recruiting for on behalf of our client, a Tender Specialist to work for an international organisation that holds offices in Morecambe, Lancashire. Permanent/Full time hours Mon-Fri (Hybrid work pattern) Salary dependent on experience This role will support the tender process, taking responsibility for managing various types of business tenders from receipt through to final submission, ensuring that they are fully compliant and delivered within prescribed timescales. Responsibilities include assisting in strategy preparation, creation of tender estimates, coordination of various meetings and project manage the compilation of information from various departments to complete tenders. As well as supporting the Tender Manager as and when necessary. Previous experience in a Tender/Commercial environment is mandatory along with experience in compiling responses to public procurement tenders. Experience within Nuclear and Renewable markets is advantageous. Please apply now for immediate consideration. Please apply mow for immediate consideration! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 18, 2024
Full time
Adecco Recruitment are currently recruiting for on behalf of our client, a Tender Specialist to work for an international organisation that holds offices in Morecambe, Lancashire. Permanent/Full time hours Mon-Fri (Hybrid work pattern) Salary dependent on experience This role will support the tender process, taking responsibility for managing various types of business tenders from receipt through to final submission, ensuring that they are fully compliant and delivered within prescribed timescales. Responsibilities include assisting in strategy preparation, creation of tender estimates, coordination of various meetings and project manage the compilation of information from various departments to complete tenders. As well as supporting the Tender Manager as and when necessary. Previous experience in a Tender/Commercial environment is mandatory along with experience in compiling responses to public procurement tenders. Experience within Nuclear and Renewable markets is advantageous. Please apply now for immediate consideration. Please apply mow for immediate consideration! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
The Vacancy We are recruiting for the role of Family Court Adviser (Qualified Social Worker) in our Work After First Hearing (Private Law) team covering the Cornwall area. We trust and empower colleagues to work in a hybrid way, providing the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people when the family court makes critical decisions about their futures. We are proud that Ofsted judged us to be 'outstanding' when they inspected us in early 2024, but we haven't come this far only to come this far. This outcome has energised us to just keep getting better at what we do for children and families. Whilst this role is part of a team based from our office in Plymouth, our teams work flexibly and remotely, your proximity to the office doesn't always have to be a critical consideration. We are a diverse, inclusive organisation that is a safe space for colleagues with shared aspects of identity and lived experience, which helps ensure we provide a service which promotes the diversity and uniqueness of children and families from all backgrounds. We especially welcome applications from people from diverse backgrounds as we strive to ensure our workforce reflects the diversity of the children and families we work with. We provide extensive wellbeing support for colleagues, as well as excellent benefits, all of which we hope encourages you to join us. Let us tell you a bit more about the role In the Work After First Hearing team , you'll use your social work skills and experience to understand what the child needs, wants and feels. You'll then advise the Family Courts on the best course of action for the child by providing confident, powerful and succinct written case analysis and make recommendations to the court. You'll also attend court and be an advocate for the child, ensuring their voice is not lost. and what we're looking for. Being a Family Court Adviser is very rewarding - but it's not for everyone. You must be a Social Work England registered social worker who's organised, resilient and able to work independently. Confident in your abilities, you'll have demonstrable experience of working with children and families over a sustained period as a Social Worker, potentially supplemented from relevant experience from earlier in your career also. You can find out more about the above - and much more - before you apply and we also recommend you read the job description. Benefits We also know that to join us you want to be rewarded in a variety of ways, including quality time away from work to spend time with those important to you, support to manage your financial present and future, whilst also being trusted to manage your work/life balance. We have an extensive package of benefits that you can find out more about when you click through, including excellent holidays and a generous Local Government Pension Scheme to name just two things. We also understand that you will want to work for an organisation that is both passionate and committed to supporting your wellbeing. As you will find out when you visit our vacancy page, the four dedicated, additional days per year when colleagues are encouraged to spend time focusing on their health and wellbeing is just one of a multitude of ways in which we do this. Next steps / timelines If and when you are ready to apply, our application process is straightforward and quick to complete. You don't need to complete your application in a single visit, you can start it and come back and amend your responses / update your CV, just make sure you come back before the closing date to submit. Below we have given you an indication of a timetable we are hoping to work towards, although dates are subject to change. Closing date: Tuesday 21 May 2024 at 23:59 Initial interview: Friday 24 May 2024 Final Interview: Tuesday 04 June 2024 We understand that starting a new role is a big decision, and you may require further information before applying. You can find out more about the role in the Job Description and there is a wealth of information about Cafcass on our Cafcass Careers page. If you wish to speak with a member of the team for more specific information you can contact our Resourcing team if your query is HR related at or to do with the recruitment process at . If your questions relate more to the role, please contact the Hiring Manager, Jacob de Groot-Cordery, at , providing your contact information and best times / methods to get hold of you. Whilst we will always try and respond a.s.a.p. we wouldn't want you to miss the closing date before we are able to. If this is the case, we recommend you apply and as part of your application you can ask questions, and this may allow us to contact you and provide you with the required information that will help you decide if you still wish to be considered. Finally, in anticipation of your application being successful, you might want to read about the offer and pre-employment checks process. As part of your application you can highlight any concerns or questions about the pre-employment checks and we encourage all applicants to do so, safe in the knowledge such information will not be shared with individuals involved in the selection process. We look forward to hearing from you. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Further information on what the assessment covers can be found by viewing the Cafcass DBS policy .
May 18, 2024
Full time
The Vacancy We are recruiting for the role of Family Court Adviser (Qualified Social Worker) in our Work After First Hearing (Private Law) team covering the Cornwall area. We trust and empower colleagues to work in a hybrid way, providing the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people when the family court makes critical decisions about their futures. We are proud that Ofsted judged us to be 'outstanding' when they inspected us in early 2024, but we haven't come this far only to come this far. This outcome has energised us to just keep getting better at what we do for children and families. Whilst this role is part of a team based from our office in Plymouth, our teams work flexibly and remotely, your proximity to the office doesn't always have to be a critical consideration. We are a diverse, inclusive organisation that is a safe space for colleagues with shared aspects of identity and lived experience, which helps ensure we provide a service which promotes the diversity and uniqueness of children and families from all backgrounds. We especially welcome applications from people from diverse backgrounds as we strive to ensure our workforce reflects the diversity of the children and families we work with. We provide extensive wellbeing support for colleagues, as well as excellent benefits, all of which we hope encourages you to join us. Let us tell you a bit more about the role In the Work After First Hearing team , you'll use your social work skills and experience to understand what the child needs, wants and feels. You'll then advise the Family Courts on the best course of action for the child by providing confident, powerful and succinct written case analysis and make recommendations to the court. You'll also attend court and be an advocate for the child, ensuring their voice is not lost. and what we're looking for. Being a Family Court Adviser is very rewarding - but it's not for everyone. You must be a Social Work England registered social worker who's organised, resilient and able to work independently. Confident in your abilities, you'll have demonstrable experience of working with children and families over a sustained period as a Social Worker, potentially supplemented from relevant experience from earlier in your career also. You can find out more about the above - and much more - before you apply and we also recommend you read the job description. Benefits We also know that to join us you want to be rewarded in a variety of ways, including quality time away from work to spend time with those important to you, support to manage your financial present and future, whilst also being trusted to manage your work/life balance. We have an extensive package of benefits that you can find out more about when you click through, including excellent holidays and a generous Local Government Pension Scheme to name just two things. We also understand that you will want to work for an organisation that is both passionate and committed to supporting your wellbeing. As you will find out when you visit our vacancy page, the four dedicated, additional days per year when colleagues are encouraged to spend time focusing on their health and wellbeing is just one of a multitude of ways in which we do this. Next steps / timelines If and when you are ready to apply, our application process is straightforward and quick to complete. You don't need to complete your application in a single visit, you can start it and come back and amend your responses / update your CV, just make sure you come back before the closing date to submit. Below we have given you an indication of a timetable we are hoping to work towards, although dates are subject to change. Closing date: Tuesday 21 May 2024 at 23:59 Initial interview: Friday 24 May 2024 Final Interview: Tuesday 04 June 2024 We understand that starting a new role is a big decision, and you may require further information before applying. You can find out more about the role in the Job Description and there is a wealth of information about Cafcass on our Cafcass Careers page. If you wish to speak with a member of the team for more specific information you can contact our Resourcing team if your query is HR related at or to do with the recruitment process at . If your questions relate more to the role, please contact the Hiring Manager, Jacob de Groot-Cordery, at , providing your contact information and best times / methods to get hold of you. Whilst we will always try and respond a.s.a.p. we wouldn't want you to miss the closing date before we are able to. If this is the case, we recommend you apply and as part of your application you can ask questions, and this may allow us to contact you and provide you with the required information that will help you decide if you still wish to be considered. Finally, in anticipation of your application being successful, you might want to read about the offer and pre-employment checks process. As part of your application you can highlight any concerns or questions about the pre-employment checks and we encourage all applicants to do so, safe in the knowledge such information will not be shared with individuals involved in the selection process. We look forward to hearing from you. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Further information on what the assessment covers can be found by viewing the Cafcass DBS policy .
The Vacancy We are recruiting for the role of Family Court Adviser (Qualified Social Worker) in our Work After First Hearing (Private Law) team covering the Devon area. We trust and empower colleagues to work in a hybrid way, providing the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people when the family court makes critical decisions about their futures. We are proud that Ofsted judged us to be 'outstanding' when they inspected us in early 2024, but we haven't come this far only to come this far. This outcome has energised us to just keep getting better at what we do for children and families. Whilst this role is part of a team based from our office in Exeter, our teams work flexibly and remotely, your proximity to the office doesn't always have to be a critical consideration. We are a diverse, inclusive organisation that is a safe space for colleagues with shared aspects of identity and lived experience, which helps ensure we provide a service which promotes the diversity and uniqueness of children and families from all backgrounds. We especially welcome applications from people from diverse backgrounds as we strive to ensure our workforce reflects the diversity of the children and families we work with. We provide extensive wellbeing support for colleagues, as well as excellent benefits, all of which we hope encourages you to join us. Let us tell you a bit more about the role In the Work After First Hearing team , you'll use your social work skills and experience to understand what the child needs, wants and feels. You'll then advise the Family Courts on the best course of action for the child by providing confident, powerful and succinct written case analysis and make recommendations to the court. You'll also attend court and be an advocate for the child, ensuring their voice is not lost. and what we're looking for. Being a Family Court Adviser is very rewarding - but it's not for everyone. You must be a Social Work England registered social worker who's organised, resilient and able to work independently. Confident in your abilities, you'll have demonstrable experience of working with children and families over a sustained period as a Social Worker, potentially supplemented from relevant experience from earlier in your career also. You can find out more about the above - and much more - before you apply and we also recommend you read the job description. Benefits We also know that to join us you want to be rewarded in a variety of ways, including quality time away from work to spend time with those important to you, support to manage your financial present and future, whilst also being trusted to manage your work/life balance. We have an extensive package of benefits that you can find out more about when you click through, including excellent holidays and a generous Local Government Pension Scheme to name just two things. We also understand that you will want to work for an organisation that is both passionate and committed to supporting your wellbeing. As you will find out when you visit our vacancy page, the four dedicated, additional days per year when colleagues are encouraged to spend time focusing on their health and wellbeing is just one of a multitude of ways in which we do this. Next steps / timelines If and when you are ready to apply, our application process is straightforward and quick to complete. You don't need to complete your application in a single visit, you can start it and come back and amend your responses / update your CV, just make sure you come back before the closing date to submit. Below we have given you an indication of a timetable we are hoping to work towards, although dates are subject to change. Closing date: Tuesday 21 May 2024 at 23:59 Initial interview: Friday 24 May 2024 Final Interview: Tuesday 04 June 2024 We understand that starting a new role is a big decision, and you may require further information before applying. You can find out more about the role in the Job Description and there is a wealth of information about Cafcass on our Cafcass Careers page. If you wish to speak with a member of the team for more specific information you can contact our Resourcing team if your query is HR related at or to do with the recruitment process at . If your questions relate more to the role, please contact the Hiring Manager, Sarah Clake, at , providing your contact information and best times / methods to get hold of you. Whilst we will always try and respond a.s.a.p. we wouldn't want you to miss the closing date before we are able to. If this is the case, we recommend you apply and as part of your application you can ask questions, and this may allow us to contact you and provide you with the required information that will help you decide if you still wish to be considered. Finally, in anticipation of your application being successful, you might want to read about the offer and pre-employment checks process. As part of your application you can highlight any concerns or questions about the pre-employment checks and we encourage all applicants to do so, safe in the knowledge such information will not be shared with individuals involved in the selection process. We look forward to hearing from you. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Further information on what the assessment covers can be found by viewing the Cafcass DBS policy .
May 18, 2024
Full time
The Vacancy We are recruiting for the role of Family Court Adviser (Qualified Social Worker) in our Work After First Hearing (Private Law) team covering the Devon area. We trust and empower colleagues to work in a hybrid way, providing the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people when the family court makes critical decisions about their futures. We are proud that Ofsted judged us to be 'outstanding' when they inspected us in early 2024, but we haven't come this far only to come this far. This outcome has energised us to just keep getting better at what we do for children and families. Whilst this role is part of a team based from our office in Exeter, our teams work flexibly and remotely, your proximity to the office doesn't always have to be a critical consideration. We are a diverse, inclusive organisation that is a safe space for colleagues with shared aspects of identity and lived experience, which helps ensure we provide a service which promotes the diversity and uniqueness of children and families from all backgrounds. We especially welcome applications from people from diverse backgrounds as we strive to ensure our workforce reflects the diversity of the children and families we work with. We provide extensive wellbeing support for colleagues, as well as excellent benefits, all of which we hope encourages you to join us. Let us tell you a bit more about the role In the Work After First Hearing team , you'll use your social work skills and experience to understand what the child needs, wants and feels. You'll then advise the Family Courts on the best course of action for the child by providing confident, powerful and succinct written case analysis and make recommendations to the court. You'll also attend court and be an advocate for the child, ensuring their voice is not lost. and what we're looking for. Being a Family Court Adviser is very rewarding - but it's not for everyone. You must be a Social Work England registered social worker who's organised, resilient and able to work independently. Confident in your abilities, you'll have demonstrable experience of working with children and families over a sustained period as a Social Worker, potentially supplemented from relevant experience from earlier in your career also. You can find out more about the above - and much more - before you apply and we also recommend you read the job description. Benefits We also know that to join us you want to be rewarded in a variety of ways, including quality time away from work to spend time with those important to you, support to manage your financial present and future, whilst also being trusted to manage your work/life balance. We have an extensive package of benefits that you can find out more about when you click through, including excellent holidays and a generous Local Government Pension Scheme to name just two things. We also understand that you will want to work for an organisation that is both passionate and committed to supporting your wellbeing. As you will find out when you visit our vacancy page, the four dedicated, additional days per year when colleagues are encouraged to spend time focusing on their health and wellbeing is just one of a multitude of ways in which we do this. Next steps / timelines If and when you are ready to apply, our application process is straightforward and quick to complete. You don't need to complete your application in a single visit, you can start it and come back and amend your responses / update your CV, just make sure you come back before the closing date to submit. Below we have given you an indication of a timetable we are hoping to work towards, although dates are subject to change. Closing date: Tuesday 21 May 2024 at 23:59 Initial interview: Friday 24 May 2024 Final Interview: Tuesday 04 June 2024 We understand that starting a new role is a big decision, and you may require further information before applying. You can find out more about the role in the Job Description and there is a wealth of information about Cafcass on our Cafcass Careers page. If you wish to speak with a member of the team for more specific information you can contact our Resourcing team if your query is HR related at or to do with the recruitment process at . If your questions relate more to the role, please contact the Hiring Manager, Sarah Clake, at , providing your contact information and best times / methods to get hold of you. Whilst we will always try and respond a.s.a.p. we wouldn't want you to miss the closing date before we are able to. If this is the case, we recommend you apply and as part of your application you can ask questions, and this may allow us to contact you and provide you with the required information that will help you decide if you still wish to be considered. Finally, in anticipation of your application being successful, you might want to read about the offer and pre-employment checks process. As part of your application you can highlight any concerns or questions about the pre-employment checks and we encourage all applicants to do so, safe in the knowledge such information will not be shared with individuals involved in the selection process. We look forward to hearing from you. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Further information on what the assessment covers can be found by viewing the Cafcass DBS policy .
Business Unit: Chief Operating Office Salary range: £41,600 - £57,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Admin to support our platform operations, provisioning, managing, and maintaining our Power Platform environments and services, facilitating the enablement of users and the deployment of solutions and service updates, and overseeing the day-to-day monitoring and management of our Power Platform services to ensure service effectiveness. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing Day-to-day management of our Power Platform environments across our pro-dev and citizen-developer communities, provisioning, configuring, and enabling services in line with approved design patterns and best practices to meet business and operational requirements. Managing user access processes, setup of security controls and application of licenses for the Power Platform to enable projects/squads to quickly mobilise and for the business to maintain operational effectiveness once live. Monitoring and troubleshooting the performance, security, capacity, availability, and reliability of the Power Platform, providing MI reports to support governance reviews and leadership updates. Working with our COE SMEs to build and enable foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. Providing technical input to the Release Management process such that change is effectively managed and deployments appropriately prioritised and scheduled. Working with COE SMEs to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use. This includes the Microsoft Wave Releases and product specific updates. Keeping up to date with the latest features, updates, and enhancements of the Power Platform components and services We need you to have Relevant experience in configuring, managing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power B. A solid understanding of the Microsoft Power Platform architecture, components, and services, specifically Power Platform environments, Dataverse, Admin Centre and Azure Active Directory. A working knowledge of Azure DevOps, with experience in provisioning and deploying pipelines and projects for the Power Platform. A proficiency in using PowerShell, REST APIs, and developer tools to automate administrative tasks. Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential Knowledge and experience in using the COE Starter Kit, Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. Microsoft certification: PL-900 (Power Platform Fundamentals), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment Advertised: 16 May 2024 GMT Daylight Time Applications close: 30 May 2024 GMT Daylight Time
May 18, 2024
Full time
Business Unit: Chief Operating Office Salary range: £41,600 - £57,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Admin to support our platform operations, provisioning, managing, and maintaining our Power Platform environments and services, facilitating the enablement of users and the deployment of solutions and service updates, and overseeing the day-to-day monitoring and management of our Power Platform services to ensure service effectiveness. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing Day-to-day management of our Power Platform environments across our pro-dev and citizen-developer communities, provisioning, configuring, and enabling services in line with approved design patterns and best practices to meet business and operational requirements. Managing user access processes, setup of security controls and application of licenses for the Power Platform to enable projects/squads to quickly mobilise and for the business to maintain operational effectiveness once live. Monitoring and troubleshooting the performance, security, capacity, availability, and reliability of the Power Platform, providing MI reports to support governance reviews and leadership updates. Working with our COE SMEs to build and enable foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. Providing technical input to the Release Management process such that change is effectively managed and deployments appropriately prioritised and scheduled. Working with COE SMEs to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use. This includes the Microsoft Wave Releases and product specific updates. Keeping up to date with the latest features, updates, and enhancements of the Power Platform components and services We need you to have Relevant experience in configuring, managing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power B. A solid understanding of the Microsoft Power Platform architecture, components, and services, specifically Power Platform environments, Dataverse, Admin Centre and Azure Active Directory. A working knowledge of Azure DevOps, with experience in provisioning and deploying pipelines and projects for the Power Platform. A proficiency in using PowerShell, REST APIs, and developer tools to automate administrative tasks. Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential Knowledge and experience in using the COE Starter Kit, Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. Microsoft certification: PL-900 (Power Platform Fundamentals), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment Advertised: 16 May 2024 GMT Daylight Time Applications close: 30 May 2024 GMT Daylight Time
Business Unit: Chief Operating Office Salary range: £68,000 - £92,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Technical Lead to spearhead our COE service capabilities, guiding on platform enablement and adoption strategy, shaping our platform roadmap, and evaluating and implementing new service component capabilities to create the foundational services upon which projects/squads can develop their solutions. You will work closely with our Microsoft fast-track advisors, 3rd party partners and our platform service teams to safeguard service effectiveness and coordinate evergreen strategy and the introduction of new Power Platform service components and capabilities in line with our wider Microsoft ecosystem controls. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing As custodian of our Power Platform component register and technical service capabilities, you will be responsible for safeguarding platform adoption, maintaining our governance controls and enforcing standards and best practice across our pro-dev and citizen-dev communities. Working collaboratively with COE leadership to develop and implement a platform enablement and adoption strategy for the Power Platform, incorporating evergreen requirements as well as COE approved design patterns. Working with our COE SMEs to build foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. Working collaboratively with SMEs from Microsoft, our 3rd party partners and from within the business to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use and where applicable, forming an implementation plan to test these ahead of general release. This includes the Microsoft Wave Releases and product specific updates. Providing technical oversight of our platform operations, including capacity management, service management, environment management, user and licensing management and security controls. Acting as a gatekeeper and safety-net for our Power Platform service, supporting COE leadership by proactively identifying risks and issues and intervening to prevent problems before they happen. Working with the COE team to document standards and best practices for adoption and implementation of Power Platform components and services, ensuring all documentation is accurate, consistent and up-to-date and in line with latest features and best-practice guidance from Microsoft. Leading and mentoring COE colleagues to support their development and to advance collective skills and capabilities within the COE. We need you to have Extensive experience (5+ years) in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power BI, preferably in a Technical Lead or Solution Architect role. Extensive knowledge and experience in applying best practices and standards for developing and maintaining secure, scalable, and performant solutions on the Microsoft Power Platform, with a deep understanding of its capabilities and limitations and how to leverage them to meet business requirements. Knowledge and experience in designing, implementing and managing complex Power Platform environment strategies to support coexistence and effective route-to-live, preferably using automated pipeline deployment via Azure DevOps. Knowledge and experience implementing the many integration options and methods for connecting the Microsoft Power Platform with other Microsoft and 3rd party services and data sources, including Microsoft 365 and Azure services. Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential Experience performing in a Centre Of Excellence role, ideally in a Microsoft Power Platform capacity. Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 16 May 2024 GMT Daylight Time Applications close: 30 May 2024 GMT Daylight Time
May 18, 2024
Full time
Business Unit: Chief Operating Office Salary range: £68,000 - £92,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Technical Lead to spearhead our COE service capabilities, guiding on platform enablement and adoption strategy, shaping our platform roadmap, and evaluating and implementing new service component capabilities to create the foundational services upon which projects/squads can develop their solutions. You will work closely with our Microsoft fast-track advisors, 3rd party partners and our platform service teams to safeguard service effectiveness and coordinate evergreen strategy and the introduction of new Power Platform service components and capabilities in line with our wider Microsoft ecosystem controls. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing As custodian of our Power Platform component register and technical service capabilities, you will be responsible for safeguarding platform adoption, maintaining our governance controls and enforcing standards and best practice across our pro-dev and citizen-dev communities. Working collaboratively with COE leadership to develop and implement a platform enablement and adoption strategy for the Power Platform, incorporating evergreen requirements as well as COE approved design patterns. Working with our COE SMEs to build foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. Working collaboratively with SMEs from Microsoft, our 3rd party partners and from within the business to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use and where applicable, forming an implementation plan to test these ahead of general release. This includes the Microsoft Wave Releases and product specific updates. Providing technical oversight of our platform operations, including capacity management, service management, environment management, user and licensing management and security controls. Acting as a gatekeeper and safety-net for our Power Platform service, supporting COE leadership by proactively identifying risks and issues and intervening to prevent problems before they happen. Working with the COE team to document standards and best practices for adoption and implementation of Power Platform components and services, ensuring all documentation is accurate, consistent and up-to-date and in line with latest features and best-practice guidance from Microsoft. Leading and mentoring COE colleagues to support their development and to advance collective skills and capabilities within the COE. We need you to have Extensive experience (5+ years) in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power BI, preferably in a Technical Lead or Solution Architect role. Extensive knowledge and experience in applying best practices and standards for developing and maintaining secure, scalable, and performant solutions on the Microsoft Power Platform, with a deep understanding of its capabilities and limitations and how to leverage them to meet business requirements. Knowledge and experience in designing, implementing and managing complex Power Platform environment strategies to support coexistence and effective route-to-live, preferably using automated pipeline deployment via Azure DevOps. Knowledge and experience implementing the many integration options and methods for connecting the Microsoft Power Platform with other Microsoft and 3rd party services and data sources, including Microsoft 365 and Azure services. Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential Experience performing in a Centre Of Excellence role, ideally in a Microsoft Power Platform capacity. Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 16 May 2024 GMT Daylight Time Applications close: 30 May 2024 GMT Daylight Time