Do you have a passion for root cause analysis and risk mitigation strategies that identify and drive improvements to facilities and operations making them more resilient against disasters? Do you thrive in team-based environments that challenge the status quo to drive improvement? Amazon's Global Realty (GR) Risk Operations & Resilience (ROR) organization is seeking a technical professional to lead root cause analysis and related building and engineering-based investigations following disaster events. As part of the Disaster Recovery & Investigations (DRI) team, you will use your technical and problem-solving skills to uncover root causes, identify and drive corrective and preventative actions back to the business and design teams for closed-loop learning. The position will be based in Europe (EU), with regular travel to disaster sites throughout the UK and EU, and occasional travel to the US. This role can be based in London, Paris, UK, or Luxemburg. You will support a wide range of business units within Operations, including fulfillment centers, distribution centers, delivery stations and similar industrial warehouse occupancy. You will partner closely with many stakeholders, including Legal, Global Security, Risk Management, Design & Construction, Engineering, and Building Design to identify and capture opportunities for improvement. Due to the nature of supporting unplanned events on-site applicant should be in close proximity to transit (air and rail) with the ability to travel regularly to Luxembourg and London to meet with stakeholders. The person in this role will participate in on-call rotations (including after hours, weekends, and holidays) for emergency response support. The role requires travel up to 40% within the 13 countries, with focus on the U.K., Poland, France, Spain, and Germany on short notice. Key job responsibilities Role & Responsibilities: • Participate on rotational Global Security calls with operational leaders to provide guidance on when an investigation will be launched and how to secure or preserve the scene. • Lead root cause investigations, including travel to disasters impacting Amazon facilities, where you will deploy and manage forensic experts with evidence identification, preservation, and chain of custody, while preserving legal protections and subrogation rights and drive the investigation process until origin and cause are determined. • Partner closely with legal, risk and asset management to validate contractual obligations, and coordinate investigation activities with insurance representatives and counter-parties who have a contractual, financial, or potential liable interest throughout the investigation. • Partner with the DRI-team to provide daily verbal and written updates to senior leadership throughout an on-site investigation via flash reports and playbook/action tracker updates. • Solve problems with urgency by building consensus with partner teams, asking the right questions and recommending appropriate solutions. • Consolidate key learnings into a written closing report that includes corrective and preventative actions (CAPAs) to building system design, storage practices, and/or safety programs. • Identify owners, secure buy-in, and track agreed CAPAs until completion. • Support risk management, real estate, legal and the business on financial recoveries, litigation, or subrogation. • Identify network risk trends and near misses using 8D, 5-Whys, or similar to develop risk reduction options. • Provide written inputs to monthly/quarterly business reviews and lead investigations meetings with core stakeholders to surface broader insights. • Support DRI as an internal subject matter expert related to damage assessment methodologies for buildings, structures, material handling, and/or inventory damaged by fires, floods, and other physical disasters. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS • Bachelor's degree or equivalent credentials in Engineering, Technical Architecture, or similar. • Extensive years' work experience related to disaster-related commercial/industrial facility investigations and/or reconstruction. • Professional Engineers (PE or PEng) license, Master of Science (MS) or advanced engineering/technical degree or credentials, preferably in Fire Protection, Mechanical, Civil/Structural, or Construction Management. • Field experience within construction management, plan review, engineering inspections or similar. • Knowledge and experience working with fire and building codes and standards, including NFPA, FM Global, VdS, ICPE, BS, IndBauRL, RSCIEI etc., including interpretation and utilization/audit of design, installation, and maintenance. • Working experience with National Fire Protection Association (NFPA 921), NFPA13, FM Global Data Sheet 7-29, and 7-31, and IEC standards. • Working knowledge of standard lease language, property insurance contracts, construction/development agreements, or similar. PREFERRED QUALIFICATIONS • Proven ability to ask probing questions across building infrastructure and technical matters. • Strong verbal and written communication skills, with ability to communicate appropriately in privileged work, while fostering collaboration to unblock investigation progress and reconstruction work. • Highly analytical, detail oriented, with ability to develop new ideas and creative solutions. • Strong quantitative and qualitative analytical skills as well as good business judgment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 18, 2024
Full time
Do you have a passion for root cause analysis and risk mitigation strategies that identify and drive improvements to facilities and operations making them more resilient against disasters? Do you thrive in team-based environments that challenge the status quo to drive improvement? Amazon's Global Realty (GR) Risk Operations & Resilience (ROR) organization is seeking a technical professional to lead root cause analysis and related building and engineering-based investigations following disaster events. As part of the Disaster Recovery & Investigations (DRI) team, you will use your technical and problem-solving skills to uncover root causes, identify and drive corrective and preventative actions back to the business and design teams for closed-loop learning. The position will be based in Europe (EU), with regular travel to disaster sites throughout the UK and EU, and occasional travel to the US. This role can be based in London, Paris, UK, or Luxemburg. You will support a wide range of business units within Operations, including fulfillment centers, distribution centers, delivery stations and similar industrial warehouse occupancy. You will partner closely with many stakeholders, including Legal, Global Security, Risk Management, Design & Construction, Engineering, and Building Design to identify and capture opportunities for improvement. Due to the nature of supporting unplanned events on-site applicant should be in close proximity to transit (air and rail) with the ability to travel regularly to Luxembourg and London to meet with stakeholders. The person in this role will participate in on-call rotations (including after hours, weekends, and holidays) for emergency response support. The role requires travel up to 40% within the 13 countries, with focus on the U.K., Poland, France, Spain, and Germany on short notice. Key job responsibilities Role & Responsibilities: • Participate on rotational Global Security calls with operational leaders to provide guidance on when an investigation will be launched and how to secure or preserve the scene. • Lead root cause investigations, including travel to disasters impacting Amazon facilities, where you will deploy and manage forensic experts with evidence identification, preservation, and chain of custody, while preserving legal protections and subrogation rights and drive the investigation process until origin and cause are determined. • Partner closely with legal, risk and asset management to validate contractual obligations, and coordinate investigation activities with insurance representatives and counter-parties who have a contractual, financial, or potential liable interest throughout the investigation. • Partner with the DRI-team to provide daily verbal and written updates to senior leadership throughout an on-site investigation via flash reports and playbook/action tracker updates. • Solve problems with urgency by building consensus with partner teams, asking the right questions and recommending appropriate solutions. • Consolidate key learnings into a written closing report that includes corrective and preventative actions (CAPAs) to building system design, storage practices, and/or safety programs. • Identify owners, secure buy-in, and track agreed CAPAs until completion. • Support risk management, real estate, legal and the business on financial recoveries, litigation, or subrogation. • Identify network risk trends and near misses using 8D, 5-Whys, or similar to develop risk reduction options. • Provide written inputs to monthly/quarterly business reviews and lead investigations meetings with core stakeholders to surface broader insights. • Support DRI as an internal subject matter expert related to damage assessment methodologies for buildings, structures, material handling, and/or inventory damaged by fires, floods, and other physical disasters. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS • Bachelor's degree or equivalent credentials in Engineering, Technical Architecture, or similar. • Extensive years' work experience related to disaster-related commercial/industrial facility investigations and/or reconstruction. • Professional Engineers (PE or PEng) license, Master of Science (MS) or advanced engineering/technical degree or credentials, preferably in Fire Protection, Mechanical, Civil/Structural, or Construction Management. • Field experience within construction management, plan review, engineering inspections or similar. • Knowledge and experience working with fire and building codes and standards, including NFPA, FM Global, VdS, ICPE, BS, IndBauRL, RSCIEI etc., including interpretation and utilization/audit of design, installation, and maintenance. • Working experience with National Fire Protection Association (NFPA 921), NFPA13, FM Global Data Sheet 7-29, and 7-31, and IEC standards. • Working knowledge of standard lease language, property insurance contracts, construction/development agreements, or similar. PREFERRED QUALIFICATIONS • Proven ability to ask probing questions across building infrastructure and technical matters. • Strong verbal and written communication skills, with ability to communicate appropriately in privileged work, while fostering collaboration to unblock investigation progress and reconstruction work. • Highly analytical, detail oriented, with ability to develop new ideas and creative solutions. • Strong quantitative and qualitative analytical skills as well as good business judgment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
At Disney Entertainment & ESPN Technology we're responsible for building what aims to be the largest media streaming platform in the world, serving not just Disney+, but ESPN, ESPN+, Hulu and much more. We foster innovation, we challenge each other, and we put our users before all else: connecting them with the stories they love. We're looking for people who want to challenge themselves, to grow; people who understand scale and care deeply about reliability. You will be surrounded by colleagues eager to help you succeed and be part of an ambitious, high-performing, rewarding culture. If this sounds like something for you, read on! How we work The teams in Manchester work in small squads that promote Agile practices. Each team and their respective squads are responsible for design & implementation of services, infrastructure, deployment, delivery, and maintenance. We take great pride in owning what we build and seeing things through to the end. We have a mature DevOps culture in place where teams are responsible for the infrastructure and deployment of those applications. We have the autonomy to choose the technologies and processes that help us achieve our objectives. So each team leverages the technology that fits their needs best. You'll see us working with data processing / streaming like Kinesis; application technologies like PostgreSQL, Redis & DynamoDB; and breaking things using in-house chaos principles and tools such as Gatling to drive load all deployed and hosted on AWS. Many of our teams are advocates of functional programming, so you can expect to join a team that's applying principles from FP to build these services: using Scala, Cats, ZIO, http4s, FS2, and Cats Effect. The interview process Our interview aims to take a relaxed & practical approach that mirrors how we'll work together should you join us. The interview is broken down into sections which will each focus on a different area. Our overall aim is assessing whether we're a good fit for each other: both technically and otherwise. We understand interviewing is a two way process and we want people that will help us grow and improve - in any and all areas! You can read more about our process here . What you'll do Be part of an Agile team building one of the world's largest media streaming platforms. Contribute to an inclusive culture that values learning & development, close collaboration between team members, and strives for excellence. Leverage, learn and apply cutting edge technologies on challenging and varied business domains. Develop your technical understanding to support and build your career. Have the opportunity to contribute to our open source or blog communities Apply principled engineering practices including unit testing, integration testing, and continuous integration. Contribute to and lead a significant part of the implementation, design, testing, and deployment of services within your team. Act as a mentor and an example to others in your team and across the organisation. Things we're looking for Good engineers can learn new skills - so we don't expect candidates to be strong in all areas - these are not barriers to entry. Strength in some areas and an appetite to learn & improve is what we're looking for! Demonstrable understanding of high-quality coding, testing, and development practices Experience working in a "Devops" environment. Experience or interest in functional programming and its real-world applications - particularly Scala stacks such as Scalaz, Cats Effect and ZIO. Experience of designing, building & operating distributed systems with multi-level failover & fallback strategies. Experience with Cloud Infrastructure, preferably with AWS Experience building micro/web services - including REST and GraphQL. Monitoring and optimising applications, especially those written for the JVM. Relational and NoSQL databases, particularly PostgreSQL, Aurora, & DynamoDB with experience modelling & optimising query performance. Kinesis or any other streaming data. Excellent communication skills, specifically in understanding, framing and simplifying both technical & business requirements. Comfort with ambiguity and leading conversations where discordant views are present. Experience mentoring and coaching more junior engineers on both technical and soft skills. Contributions to the technical community, either through blogs, internal workshops, meetups or conferences. Education & Experience These are not hard requirements, they're guidelines Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience. 5 years related work experience. The Perks: 25 days annual leave Private medical insurance & dental care Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing Disney+ Subscription Excellent parental and guardian leave Employee Resource Groups - Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST. The Teams Experimentation & Feature Management Our high-scale in-house A/B testing platform. Deeply integrated into our platform to enable experimentation on every aspect of the product. We're building a fully bespoke platform using cutting edge technologies, capable of serving millions of concurrent requests with single digit millisecond response times. We provide our users with a fully self service experience including comprehensive in-tool curation and analysis of experiments. We're also responsible for our platform's feature flagging capabilities, extending our experimentation platform to provide fully dynamic, user specific configuration to all clients, enabling a truly universal end to end process for test, rollout, experiment, release, rollback capabilities. Subscription Services Responsible for supporting new customer signup and retention flows, billing services and payment integrations. The Subscription team supports high traffic API services that provide the source of truth for all products, subscriptions and entitlements owned by our subscriber base. This data is surfaced globally to our streaming client apps as well as via real time data streams that feed other platform services and our analytics capabilities. The team also supports subscription management functionality providing users the ability to upgrade/ downgrade their plan or cancel, for example as well as driving the subscription lifecycle including supporting monthly renewals. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
May 18, 2024
Full time
At Disney Entertainment & ESPN Technology we're responsible for building what aims to be the largest media streaming platform in the world, serving not just Disney+, but ESPN, ESPN+, Hulu and much more. We foster innovation, we challenge each other, and we put our users before all else: connecting them with the stories they love. We're looking for people who want to challenge themselves, to grow; people who understand scale and care deeply about reliability. You will be surrounded by colleagues eager to help you succeed and be part of an ambitious, high-performing, rewarding culture. If this sounds like something for you, read on! How we work The teams in Manchester work in small squads that promote Agile practices. Each team and their respective squads are responsible for design & implementation of services, infrastructure, deployment, delivery, and maintenance. We take great pride in owning what we build and seeing things through to the end. We have a mature DevOps culture in place where teams are responsible for the infrastructure and deployment of those applications. We have the autonomy to choose the technologies and processes that help us achieve our objectives. So each team leverages the technology that fits their needs best. You'll see us working with data processing / streaming like Kinesis; application technologies like PostgreSQL, Redis & DynamoDB; and breaking things using in-house chaos principles and tools such as Gatling to drive load all deployed and hosted on AWS. Many of our teams are advocates of functional programming, so you can expect to join a team that's applying principles from FP to build these services: using Scala, Cats, ZIO, http4s, FS2, and Cats Effect. The interview process Our interview aims to take a relaxed & practical approach that mirrors how we'll work together should you join us. The interview is broken down into sections which will each focus on a different area. Our overall aim is assessing whether we're a good fit for each other: both technically and otherwise. We understand interviewing is a two way process and we want people that will help us grow and improve - in any and all areas! You can read more about our process here . What you'll do Be part of an Agile team building one of the world's largest media streaming platforms. Contribute to an inclusive culture that values learning & development, close collaboration between team members, and strives for excellence. Leverage, learn and apply cutting edge technologies on challenging and varied business domains. Develop your technical understanding to support and build your career. Have the opportunity to contribute to our open source or blog communities Apply principled engineering practices including unit testing, integration testing, and continuous integration. Contribute to and lead a significant part of the implementation, design, testing, and deployment of services within your team. Act as a mentor and an example to others in your team and across the organisation. Things we're looking for Good engineers can learn new skills - so we don't expect candidates to be strong in all areas - these are not barriers to entry. Strength in some areas and an appetite to learn & improve is what we're looking for! Demonstrable understanding of high-quality coding, testing, and development practices Experience working in a "Devops" environment. Experience or interest in functional programming and its real-world applications - particularly Scala stacks such as Scalaz, Cats Effect and ZIO. Experience of designing, building & operating distributed systems with multi-level failover & fallback strategies. Experience with Cloud Infrastructure, preferably with AWS Experience building micro/web services - including REST and GraphQL. Monitoring and optimising applications, especially those written for the JVM. Relational and NoSQL databases, particularly PostgreSQL, Aurora, & DynamoDB with experience modelling & optimising query performance. Kinesis or any other streaming data. Excellent communication skills, specifically in understanding, framing and simplifying both technical & business requirements. Comfort with ambiguity and leading conversations where discordant views are present. Experience mentoring and coaching more junior engineers on both technical and soft skills. Contributions to the technical community, either through blogs, internal workshops, meetups or conferences. Education & Experience These are not hard requirements, they're guidelines Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience. 5 years related work experience. The Perks: 25 days annual leave Private medical insurance & dental care Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing Disney+ Subscription Excellent parental and guardian leave Employee Resource Groups - Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST. The Teams Experimentation & Feature Management Our high-scale in-house A/B testing platform. Deeply integrated into our platform to enable experimentation on every aspect of the product. We're building a fully bespoke platform using cutting edge technologies, capable of serving millions of concurrent requests with single digit millisecond response times. We provide our users with a fully self service experience including comprehensive in-tool curation and analysis of experiments. We're also responsible for our platform's feature flagging capabilities, extending our experimentation platform to provide fully dynamic, user specific configuration to all clients, enabling a truly universal end to end process for test, rollout, experiment, release, rollback capabilities. Subscription Services Responsible for supporting new customer signup and retention flows, billing services and payment integrations. The Subscription team supports high traffic API services that provide the source of truth for all products, subscriptions and entitlements owned by our subscriber base. This data is surfaced globally to our streaming client apps as well as via real time data streams that feed other platform services and our analytics capabilities. The team also supports subscription management functionality providing users the ability to upgrade/ downgrade their plan or cancel, for example as well as driving the subscription lifecycle including supporting monthly renewals. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
Hartwig Care Ltd
Welwyn Garden City, Hertfordshire
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 18, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 18, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 18, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 18, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 18, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Criminal Duty Solicitor - Swansea or Cardiff 30,000 - 50,000 Yolk are currently recruiting for a Criminal Solicitor within a very busy regional solicitors practice. The firm's vision is to be a leading High Street Legal Practice and they want the best people in place to achieve this. Their continued success is built entirely on the talented people who work there, so employee development is important because everyone is a valued member of the team, and they want every individual to have the skills and capabilities to achieve both their own personal goals and their business goals. The firm employs around 50 members of staff. They are one of the premier law firms in South Wales. The role As a solicitor within the busy Criminal department you will be responsible for the running of case files within the team. You will report to the head of the Criminal Department. The role location is Merthyr Tydfil however travel between police stations, courts is to be expected. The role is full time Monday to Friday, 9am to 5 pm with on call out of hours duty solicitor rota. Main purposes of role: You will be responsible for the running of case files in the criminal department, dealing with clients and taking instructions upon matters: Arranging opening of files and management of files, from obtaining funding and applying for legal aid where appropriate to instructions to counsel to trial: Advocacy on behalf of clients in all relevant courts and preparing and conducting cases in all courts: Attendance and representation at the police station and you will be part of the on-call police station and Saturday court rota schemes; Instructing counsel and advising clients on the law, conduct of cases and likely outcome; Administration of files within the department including opening, processing, risk management, billing and closing of files; You will report to the director in whose department you work; You will be responsible for ensuring that your legal knowledge is kept up to date. You will be required to undertake training and where relevant obtain qualifications in specific areas of law practiced by the firm and to comply with the SRA requirements in relation to continuing professional development and training; You will be required to obtain membership of specialist panels and organisations pertaining to the area of law in which you practice and comply with any ongoing requirements that may exist in relation to such membership; A monthly fee income cost target will be set, based on the work you undertake and at the level of remuneration for that work. You will use your best endeavours to ensure that the cost target is met. Other KPI indicators will be set and shall be reviewed by your head of department on a regular basis; Person Specification: Essential Post qualification experience in Criminal Law Police station accredited representative Excellent communication skills (both written and verbal). Ability to work as part of a team and independently with excellent inter-personal skills. Reliability is essential. Honesty and integrity. Desirable Duty Solicitor Scheme accredited. Higher rights of audience. Remuneration Salary will be dependent on PQE and experience, but will be in-line with current market rates. In addition to your basic salary, we offer a comprehensive and market-competitive benefits package as follows: 33 days annual leave including bank hols and a day off for birthday (based on full time working of 5 days per week) Company paid BUPA Private Medical Insurance (benefit in kind) including Babylon GP - Medical history disregarded so all pre-existing on-cover ailments are covered - After qualifying period Free Eye Tests and employer contribution towards glasses Confidential access to health and wellbeing support 2 x Salary Group Life Insurance Group Income Protection Pension Contribution Cycle2Work Payroll Savings Staff Salary Advances Staff referral Voucher scheme Annual performance related salary reviews Business Laptop & peripherals provide Excellent career progression and training and development opportunities Are you up to the challenge? Please contact Daniel Mason at our offices. We also have a referral scheme so if you know of someone who would be great for the role please get in touch.
May 17, 2024
Full time
Criminal Duty Solicitor - Swansea or Cardiff 30,000 - 50,000 Yolk are currently recruiting for a Criminal Solicitor within a very busy regional solicitors practice. The firm's vision is to be a leading High Street Legal Practice and they want the best people in place to achieve this. Their continued success is built entirely on the talented people who work there, so employee development is important because everyone is a valued member of the team, and they want every individual to have the skills and capabilities to achieve both their own personal goals and their business goals. The firm employs around 50 members of staff. They are one of the premier law firms in South Wales. The role As a solicitor within the busy Criminal department you will be responsible for the running of case files within the team. You will report to the head of the Criminal Department. The role location is Merthyr Tydfil however travel between police stations, courts is to be expected. The role is full time Monday to Friday, 9am to 5 pm with on call out of hours duty solicitor rota. Main purposes of role: You will be responsible for the running of case files in the criminal department, dealing with clients and taking instructions upon matters: Arranging opening of files and management of files, from obtaining funding and applying for legal aid where appropriate to instructions to counsel to trial: Advocacy on behalf of clients in all relevant courts and preparing and conducting cases in all courts: Attendance and representation at the police station and you will be part of the on-call police station and Saturday court rota schemes; Instructing counsel and advising clients on the law, conduct of cases and likely outcome; Administration of files within the department including opening, processing, risk management, billing and closing of files; You will report to the director in whose department you work; You will be responsible for ensuring that your legal knowledge is kept up to date. You will be required to undertake training and where relevant obtain qualifications in specific areas of law practiced by the firm and to comply with the SRA requirements in relation to continuing professional development and training; You will be required to obtain membership of specialist panels and organisations pertaining to the area of law in which you practice and comply with any ongoing requirements that may exist in relation to such membership; A monthly fee income cost target will be set, based on the work you undertake and at the level of remuneration for that work. You will use your best endeavours to ensure that the cost target is met. Other KPI indicators will be set and shall be reviewed by your head of department on a regular basis; Person Specification: Essential Post qualification experience in Criminal Law Police station accredited representative Excellent communication skills (both written and verbal). Ability to work as part of a team and independently with excellent inter-personal skills. Reliability is essential. Honesty and integrity. Desirable Duty Solicitor Scheme accredited. Higher rights of audience. Remuneration Salary will be dependent on PQE and experience, but will be in-line with current market rates. In addition to your basic salary, we offer a comprehensive and market-competitive benefits package as follows: 33 days annual leave including bank hols and a day off for birthday (based on full time working of 5 days per week) Company paid BUPA Private Medical Insurance (benefit in kind) including Babylon GP - Medical history disregarded so all pre-existing on-cover ailments are covered - After qualifying period Free Eye Tests and employer contribution towards glasses Confidential access to health and wellbeing support 2 x Salary Group Life Insurance Group Income Protection Pension Contribution Cycle2Work Payroll Savings Staff Salary Advances Staff referral Voucher scheme Annual performance related salary reviews Business Laptop & peripherals provide Excellent career progression and training and development opportunities Are you up to the challenge? Please contact Daniel Mason at our offices. We also have a referral scheme so if you know of someone who would be great for the role please get in touch.
The Walt Disney Company's Disney Entertainment & ESPN Technology (DEET) is a new, global business segment for TWDC with the mission of providing consumers around the world access to the content they want most, on the latest platforms, at a time of rapidly evolving consumer habits. Combining the Company's direct-to-consumer streaming services - ESPN+, the Disney+ streaming service and its ownership stake in Hulu alongside Disney's international media businesses, DEET aligns cutting-edge technology with world-class content and beloved brands to expand the Company's global footprint and deliver highly-personalized entertainment experiences to diverse consumers around the world. The Consumer Identity Service (CIS) organization is responsible for Recognizing, Knowing and Understanding consumers through login, registration and permission management functionality and interacts with all major business stakeholders within The Walt Disney Company. Job Summary: The Consumer Identity Services (CIS) team provides critical consumer facing access and identification services across The Walt Disney Company (TWDC) business units. Nearly every digital consumer experience across the company relies on CIS for mission critical business operations, including booking Disney Parks and Resort vacations, playing ESPN Fantasy Football, buying products from Shop Disney and many more. These identity services are responsible for over 300 million guest and fan accounts, and billions of transactions per year. As part of the team, you will be tackling cutting edge issues that come with cloud-based infrastructures, platform resiliency requirements, security, and data migrations at scale. These challenges are regularly given on tight timelines, and we are looking for experienced engineering team members able to make the right decisions and drive them to execution. This position will serve as a primary contributor on the team as well as help the team navigate the changing technology landscape. Senior level positions are a key element of our team's composition as they serve as initiative leads and problem solvers. Our team collaborative and dynamic we embrace agile practices work as a full-stack delivery team continuous integration/automated testing frequent working software demos Responsibilities: Work as part of a team Participate in stand-ups and other sprint meetings Help monitor and support apps in production Help design new solutions Document changes and new features Participate in sprint planning Deliver code with thorough automated testing Integrate and verify Release to the world About you: Enjoy working in a team environment Have a strong sense of ownership and pride in your work A self-motivated and detail oriented Are driven to produce great experiences The Experience We Require From You: 5+ years of relevant software development experience 3+ years' experience with JVM languages 2+ years of cloud application architecture and engineering, AWS and GCP are preferred Senior level understanding of Java based web services and REST framework-based APIs Good knowledge of Scala preferred Familiarity with various CI/CD methodologies and implement strategies Excellent communication (written and verbal); ability to communicate with other developers as well as business units and internal stakeholders Ability to drive focus and help the team deliver on its commitments Basic Knowledge and understanding of Application Lifecycle Management, Software Development and Agile Development/Testing practices and methodologies Basic Knowledge of common performance issues, as well as a solid working knowledge of logs, monitoring tools, and work with developers to determine a root cause Ability to work and participate in a team with open and collaborative style of communications Demonstrated ability to work independently as well as part of a cross-functional team Experience with some or all of the following: Java Scala Kotlin GraphQL February, 2024 Docker Gitlab/Github AWS The Perks: 2 5 days annual leave Private medical insurance & dental care Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing Disney+ Subscription Excellent parental and guardian leave Employee Resource Groups - Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
May 17, 2024
Full time
The Walt Disney Company's Disney Entertainment & ESPN Technology (DEET) is a new, global business segment for TWDC with the mission of providing consumers around the world access to the content they want most, on the latest platforms, at a time of rapidly evolving consumer habits. Combining the Company's direct-to-consumer streaming services - ESPN+, the Disney+ streaming service and its ownership stake in Hulu alongside Disney's international media businesses, DEET aligns cutting-edge technology with world-class content and beloved brands to expand the Company's global footprint and deliver highly-personalized entertainment experiences to diverse consumers around the world. The Consumer Identity Service (CIS) organization is responsible for Recognizing, Knowing and Understanding consumers through login, registration and permission management functionality and interacts with all major business stakeholders within The Walt Disney Company. Job Summary: The Consumer Identity Services (CIS) team provides critical consumer facing access and identification services across The Walt Disney Company (TWDC) business units. Nearly every digital consumer experience across the company relies on CIS for mission critical business operations, including booking Disney Parks and Resort vacations, playing ESPN Fantasy Football, buying products from Shop Disney and many more. These identity services are responsible for over 300 million guest and fan accounts, and billions of transactions per year. As part of the team, you will be tackling cutting edge issues that come with cloud-based infrastructures, platform resiliency requirements, security, and data migrations at scale. These challenges are regularly given on tight timelines, and we are looking for experienced engineering team members able to make the right decisions and drive them to execution. This position will serve as a primary contributor on the team as well as help the team navigate the changing technology landscape. Senior level positions are a key element of our team's composition as they serve as initiative leads and problem solvers. Our team collaborative and dynamic we embrace agile practices work as a full-stack delivery team continuous integration/automated testing frequent working software demos Responsibilities: Work as part of a team Participate in stand-ups and other sprint meetings Help monitor and support apps in production Help design new solutions Document changes and new features Participate in sprint planning Deliver code with thorough automated testing Integrate and verify Release to the world About you: Enjoy working in a team environment Have a strong sense of ownership and pride in your work A self-motivated and detail oriented Are driven to produce great experiences The Experience We Require From You: 5+ years of relevant software development experience 3+ years' experience with JVM languages 2+ years of cloud application architecture and engineering, AWS and GCP are preferred Senior level understanding of Java based web services and REST framework-based APIs Good knowledge of Scala preferred Familiarity with various CI/CD methodologies and implement strategies Excellent communication (written and verbal); ability to communicate with other developers as well as business units and internal stakeholders Ability to drive focus and help the team deliver on its commitments Basic Knowledge and understanding of Application Lifecycle Management, Software Development and Agile Development/Testing practices and methodologies Basic Knowledge of common performance issues, as well as a solid working knowledge of logs, monitoring tools, and work with developers to determine a root cause Ability to work and participate in a team with open and collaborative style of communications Demonstrated ability to work independently as well as part of a cross-functional team Experience with some or all of the following: Java Scala Kotlin GraphQL February, 2024 Docker Gitlab/Github AWS The Perks: 2 5 days annual leave Private medical insurance & dental care Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing Disney+ Subscription Excellent parental and guardian leave Employee Resource Groups - Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
Director Portfolio and Program Management GMA Job ID REQ- May 08, 2024 United Kingdom Summary In this key strategic role, you will lead strategic planning and operational oversight of International Medical Affairs (IMA) and Global Medical Affairs (GMA) activities and programs across Therapeutic Area (TA) portfolio through operational expertise, monitoring, risk management and process adherence, coordinating resource planning across medical function and oversight of medical budget. About the Role Major accountabilities: Strategic partner to Medical Leads to provide operational strategies and guidance to deliver effective and high-quality Medical Affairs plans in alignment with Development, Access and Commercial. Provide operations expert input to Medical Plans / integrated Evidence Plans, lead risk assessment and prioritization and ensure adherence to business process. Drive alignment of Medical Affairs and TA priorities, with optimized resource allocation, efficient outsourcing strategies, within timelines and financial targets. Medical Affairs Engagement Manager accountable for resource planning and re-allocation together with business partners. Manage key functional interfaces and act as Single Point of Contact (SPOC) for TA and cross functional partners. GMA EO&G representative at Medical TA Leadership team. Contribute to TA Leadership Team meetings through agenda input, tracking and monitoring key topics and communications. Contribute to agenda of important internal communication forums (i.e., town halls, executive communication) Provide operational expertise and oversight for objectives planning for the global team, consolidate tracking and reporting progress of medical activities across Global and International Drive prioritization, provide alternative solutions, and make recommendations for operational execution within and across MA plans considering decision point-based investments and scenario planning (realistic projections, activities on critical path, acceleration plans), to leverage new opportunities and/or to address organizational challenges. Facilitate decision-making within teams towards agreed deliverables. Point of escalation for operational and quality issues within assigned brands. Contribute to Medical budget accuracy in collaboration with Clinical operations team and other relevant Line Functions. Responsible for Medical Affairs budget compliance in partnership with Medical Lead Requirements: Advanced degree or equivalent education/degree in life science/healthcare. PharmD, PhD and/or MBA degree preferred At least 10 years of pharmaceutical industry experience with proven global development and clinical operations expertise. Demonstrated prior matrix management experience and ability to lead complex international multidisciplinary teams with a pragmatic approach Strong understanding of clinical development activities and functions/roles/responsibilities and significant trial management experience and trial conduct accomplishment including outsourcing experience Strong leadership skills, proven strategic, analytical, organizational, and planning skills. Strong track-record in implementing strategy effectively. Demonstrated leadership and accomplishment in operational aspects of clinical studies (i.e., planning, execution and tracking, budget, resource planning and allocation, management of operational issues) Record of accomplishment of identifying and driving change to create stronger organizations and to sustain a culture of high ethical standards and compliance. Understanding of main Health Authorities standards (i.e., FDA, EMEA) and ICH regulations and guidelines. Solid knowledge of financial processes associated to clinical trials and budget management Excellent problem-solving, negotiation and conflict management/resolution skills. Why Novartis? Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: You'll receive: Competitive salary, Annual bonus, Pension scheme, Share scheme, Health insurance, 25 days annual leave, Flexible working arrangements, subsidized dining facilities, Employee recognition scheme, learning and development opportunities. If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: Division International Business Unit Pharmaceuticals Location United Kingdom Site London (The Westworks) Company / Legal Entity GB16 (FCRS = GB016) Novartis Pharmaceuticals UK Ltd. Functional Area Research & Development Job Type Full time Employment Type Regular Shift Work No Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
May 17, 2024
Full time
Director Portfolio and Program Management GMA Job ID REQ- May 08, 2024 United Kingdom Summary In this key strategic role, you will lead strategic planning and operational oversight of International Medical Affairs (IMA) and Global Medical Affairs (GMA) activities and programs across Therapeutic Area (TA) portfolio through operational expertise, monitoring, risk management and process adherence, coordinating resource planning across medical function and oversight of medical budget. About the Role Major accountabilities: Strategic partner to Medical Leads to provide operational strategies and guidance to deliver effective and high-quality Medical Affairs plans in alignment with Development, Access and Commercial. Provide operations expert input to Medical Plans / integrated Evidence Plans, lead risk assessment and prioritization and ensure adherence to business process. Drive alignment of Medical Affairs and TA priorities, with optimized resource allocation, efficient outsourcing strategies, within timelines and financial targets. Medical Affairs Engagement Manager accountable for resource planning and re-allocation together with business partners. Manage key functional interfaces and act as Single Point of Contact (SPOC) for TA and cross functional partners. GMA EO&G representative at Medical TA Leadership team. Contribute to TA Leadership Team meetings through agenda input, tracking and monitoring key topics and communications. Contribute to agenda of important internal communication forums (i.e., town halls, executive communication) Provide operational expertise and oversight for objectives planning for the global team, consolidate tracking and reporting progress of medical activities across Global and International Drive prioritization, provide alternative solutions, and make recommendations for operational execution within and across MA plans considering decision point-based investments and scenario planning (realistic projections, activities on critical path, acceleration plans), to leverage new opportunities and/or to address organizational challenges. Facilitate decision-making within teams towards agreed deliverables. Point of escalation for operational and quality issues within assigned brands. Contribute to Medical budget accuracy in collaboration with Clinical operations team and other relevant Line Functions. Responsible for Medical Affairs budget compliance in partnership with Medical Lead Requirements: Advanced degree or equivalent education/degree in life science/healthcare. PharmD, PhD and/or MBA degree preferred At least 10 years of pharmaceutical industry experience with proven global development and clinical operations expertise. Demonstrated prior matrix management experience and ability to lead complex international multidisciplinary teams with a pragmatic approach Strong understanding of clinical development activities and functions/roles/responsibilities and significant trial management experience and trial conduct accomplishment including outsourcing experience Strong leadership skills, proven strategic, analytical, organizational, and planning skills. Strong track-record in implementing strategy effectively. Demonstrated leadership and accomplishment in operational aspects of clinical studies (i.e., planning, execution and tracking, budget, resource planning and allocation, management of operational issues) Record of accomplishment of identifying and driving change to create stronger organizations and to sustain a culture of high ethical standards and compliance. Understanding of main Health Authorities standards (i.e., FDA, EMEA) and ICH regulations and guidelines. Solid knowledge of financial processes associated to clinical trials and budget management Excellent problem-solving, negotiation and conflict management/resolution skills. Why Novartis? Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: You'll receive: Competitive salary, Annual bonus, Pension scheme, Share scheme, Health insurance, 25 days annual leave, Flexible working arrangements, subsidized dining facilities, Employee recognition scheme, learning and development opportunities. If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: Division International Business Unit Pharmaceuticals Location United Kingdom Site London (The Westworks) Company / Legal Entity GB16 (FCRS = GB016) Novartis Pharmaceuticals UK Ltd. Functional Area Research & Development Job Type Full time Employment Type Regular Shift Work No Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
We are recruiting for Enhanced Security Officers to work on our prestigious contract at Hinkley Point C in Somerset. PLEASE ADD A FULL RECENT CV WITH YOUR APPLICATION, ANY APPLICATIONS WITHOUT A CV WILL NOT BE PROGRESSED, THANK YOU Rate of pay £16.11 per hour Average 42 hours per week, based on a 12 hour shift pattern rotating through days, nights and weekends Enhanced Security Officers play a vital role in the protection of our Client's premises, assets, personnel and visitors, which are the key priorities of the security provider. They are required to project a security presence which is both commanding and authoritative whilst remaining calm and professional at all times. Security Officers fulfil various roles as tasked by their Supervisors and as such are high profile enablers to the site and a key representative of the security provider and the Hinkley Point C Project. Part of the Security duties include being trained to use the Delivery Management System and liaising with vehicle drivers arriving on the main construction site and checking all details are correct and vehicles are released to and from the site in accordance with our DCO obligations. All duties are to be conducted with Health & Safety at the forefront of any task and in full compliance with the Assignment Instructions and Site Guidance Procedures. Our Enhanced Security Officers employed on the Hinkley Point C Project are trained to an enhanced service level and their performance must meet or exceed the expectations of the security provider and our Client. Previous security experience is desirable but is not essential. Successful candidates are required to hold a valid Security Industry Authority (SIA) Licence (Security Guard level or above). We are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today! Your Time at Work Your responsibilities will include - - Comply with all Health & Safety procedures as set by our Client and G4S - Conduct delivery vehicle and person checks and comply with DCO obligations - Escalate any delivery issues accordingly - Deploy on task as set by the supervisor - Conduct duties at the Site Main Entry Point - Carry out search procedures on vehicles and personnel - Conduct high visibility patrols (foot & mobile) - Operate Proof of Presence - Respond to security incidents and assist in the coordination of follow up activities - Produce incident reports - Liaise with Emergency services - Operate, maintain equipment and report equipment failures/faults. - Deliver the highest standards of customer and employee care Our Perfect Worker Educational Requirements/Qualifications - A good standard of education in Maths, English and IT. - Entry level IT qualification (desirable) Preferred Experience - A security professional with prior experience gained in a corporate, Critical National Infrastructure, Police or Military environment - Understanding of H&S requirements Personal Qualities - Highest levels of integrity, respectfulness and professionalism required at all times. - Open, trusting and in the spirit of mutual support, especially when dealing with conflicts of interests. - An engaging and proactive 'can do' attitude where successes and failures are shared. - Doing what we say we are going to do and only committing to what can be done. - Listen and communicate effectively. - Ability to plan ahead as far as possible and share intelligence to prevent surprises. Personal Qualifications - - Ability to pass and hold National Security Clearance Vetting - A current valid Security Industry Authority (SIA) Licence or is required. - UK Driving Licence is essential - Able to produce a five year verifiable work history Training and Development Requirements - External/Client - Contract Specific: - BPSS Vetting - NNB - CSCS H&S - D&A Test - EDF Induction - SC Cleared Internal: - BS7858 Vetting - G4S Online Induction - G4S Site Induction - Must hold SIA Licence (Security Guard level or above) - G4S ESO Course - Physical Intervention Qualified - 4x4 familiarised - Fire Marshall (as required) - Banksman trained (as required) Key Information and Benefits Permanent Contract 22 Days Paid leave per year Industry Sick Pay Daily Travel Allowance National Pension Scheme Dell, Vodafone and O2 discounts Perks at work (national discount scheme) Aviva car, home and travel insurance discount Health Saturday Fund (health cash back scheme for you and your family) About Staffline Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you. We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you. Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
May 17, 2024
Full time
We are recruiting for Enhanced Security Officers to work on our prestigious contract at Hinkley Point C in Somerset. PLEASE ADD A FULL RECENT CV WITH YOUR APPLICATION, ANY APPLICATIONS WITHOUT A CV WILL NOT BE PROGRESSED, THANK YOU Rate of pay £16.11 per hour Average 42 hours per week, based on a 12 hour shift pattern rotating through days, nights and weekends Enhanced Security Officers play a vital role in the protection of our Client's premises, assets, personnel and visitors, which are the key priorities of the security provider. They are required to project a security presence which is both commanding and authoritative whilst remaining calm and professional at all times. Security Officers fulfil various roles as tasked by their Supervisors and as such are high profile enablers to the site and a key representative of the security provider and the Hinkley Point C Project. Part of the Security duties include being trained to use the Delivery Management System and liaising with vehicle drivers arriving on the main construction site and checking all details are correct and vehicles are released to and from the site in accordance with our DCO obligations. All duties are to be conducted with Health & Safety at the forefront of any task and in full compliance with the Assignment Instructions and Site Guidance Procedures. Our Enhanced Security Officers employed on the Hinkley Point C Project are trained to an enhanced service level and their performance must meet or exceed the expectations of the security provider and our Client. Previous security experience is desirable but is not essential. Successful candidates are required to hold a valid Security Industry Authority (SIA) Licence (Security Guard level or above). We are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today! Your Time at Work Your responsibilities will include - - Comply with all Health & Safety procedures as set by our Client and G4S - Conduct delivery vehicle and person checks and comply with DCO obligations - Escalate any delivery issues accordingly - Deploy on task as set by the supervisor - Conduct duties at the Site Main Entry Point - Carry out search procedures on vehicles and personnel - Conduct high visibility patrols (foot & mobile) - Operate Proof of Presence - Respond to security incidents and assist in the coordination of follow up activities - Produce incident reports - Liaise with Emergency services - Operate, maintain equipment and report equipment failures/faults. - Deliver the highest standards of customer and employee care Our Perfect Worker Educational Requirements/Qualifications - A good standard of education in Maths, English and IT. - Entry level IT qualification (desirable) Preferred Experience - A security professional with prior experience gained in a corporate, Critical National Infrastructure, Police or Military environment - Understanding of H&S requirements Personal Qualities - Highest levels of integrity, respectfulness and professionalism required at all times. - Open, trusting and in the spirit of mutual support, especially when dealing with conflicts of interests. - An engaging and proactive 'can do' attitude where successes and failures are shared. - Doing what we say we are going to do and only committing to what can be done. - Listen and communicate effectively. - Ability to plan ahead as far as possible and share intelligence to prevent surprises. Personal Qualifications - - Ability to pass and hold National Security Clearance Vetting - A current valid Security Industry Authority (SIA) Licence or is required. - UK Driving Licence is essential - Able to produce a five year verifiable work history Training and Development Requirements - External/Client - Contract Specific: - BPSS Vetting - NNB - CSCS H&S - D&A Test - EDF Induction - SC Cleared Internal: - BS7858 Vetting - G4S Online Induction - G4S Site Induction - Must hold SIA Licence (Security Guard level or above) - G4S ESO Course - Physical Intervention Qualified - 4x4 familiarised - Fire Marshall (as required) - Banksman trained (as required) Key Information and Benefits Permanent Contract 22 Days Paid leave per year Industry Sick Pay Daily Travel Allowance National Pension Scheme Dell, Vodafone and O2 discounts Perks at work (national discount scheme) Aviva car, home and travel insurance discount Health Saturday Fund (health cash back scheme for you and your family) About Staffline Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you. We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you. Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Medical Devices Technical Support Engineer Location: Harlow, Essex with some flexibility to work from home Package: Competitive salary with a discretionary bonus, private healthcare, private pension, 25 days annual leave plus much more! The Role One of the leading biomedical managed equipment service providers in the UK is now hiring for a Technical Support Engineer to under take a new and exciting role within their Harlow repair workshop. This role has come about following the set up of a new "return to base" workshop and a project to increase the accuracy and efficiency of a new order system being implemented. An engineer with a biomedical engineering background (ideally across a range of medical devices) is required. However, it is important to note that this role will predominantly be carrying out administrative tasks and reviewing requests/recommendations for repairs made by field based engineers (as opposed to being hands on). Roles/responsibilities include; Provide technical support activities where needed across all departments. Manage equipment spare parts data including the quality of data relating to spare parts and suppliers. Assist in spare part identification, liaise with OEM's to acquire accurate part descriptions and pricing. Responsible for keeping corresponding database updated with biomedical spare parts. Enhance database information by linking parts to models of equipment. Perform data mining activities on a variety of sources producing reports as required. Occasionally assist on site engineers with biomedical equipment repairs and testing. This role will be based in Harlow with some flexibility to work from home 1-2 days a week. Working hours are Monday to Friday, 9am to 5pm. What's on offer? Competitive salary Discretionary bonus Private pension Death In Service Scheme Private Medical Insurance Perkbox employee benefit system Cycle to work scheme after 3 months' service 25 days annual leave + bank holidays What's required to apply? Biomedical engineering background, ideally on a wide range of medial equipment Self-driven Organised Good decision making skills Happy to work in a non-hands on, technically administrative role What are next steps? If you're interested in hearing more, click APPLY NOW for your CV to be forwarded to a CBSbutler representative. Should you be suitable, we will contact you within 3 working days.
May 17, 2024
Full time
Medical Devices Technical Support Engineer Location: Harlow, Essex with some flexibility to work from home Package: Competitive salary with a discretionary bonus, private healthcare, private pension, 25 days annual leave plus much more! The Role One of the leading biomedical managed equipment service providers in the UK is now hiring for a Technical Support Engineer to under take a new and exciting role within their Harlow repair workshop. This role has come about following the set up of a new "return to base" workshop and a project to increase the accuracy and efficiency of a new order system being implemented. An engineer with a biomedical engineering background (ideally across a range of medical devices) is required. However, it is important to note that this role will predominantly be carrying out administrative tasks and reviewing requests/recommendations for repairs made by field based engineers (as opposed to being hands on). Roles/responsibilities include; Provide technical support activities where needed across all departments. Manage equipment spare parts data including the quality of data relating to spare parts and suppliers. Assist in spare part identification, liaise with OEM's to acquire accurate part descriptions and pricing. Responsible for keeping corresponding database updated with biomedical spare parts. Enhance database information by linking parts to models of equipment. Perform data mining activities on a variety of sources producing reports as required. Occasionally assist on site engineers with biomedical equipment repairs and testing. This role will be based in Harlow with some flexibility to work from home 1-2 days a week. Working hours are Monday to Friday, 9am to 5pm. What's on offer? Competitive salary Discretionary bonus Private pension Death In Service Scheme Private Medical Insurance Perkbox employee benefit system Cycle to work scheme after 3 months' service 25 days annual leave + bank holidays What's required to apply? Biomedical engineering background, ideally on a wide range of medial equipment Self-driven Organised Good decision making skills Happy to work in a non-hands on, technically administrative role What are next steps? If you're interested in hearing more, click APPLY NOW for your CV to be forwarded to a CBSbutler representative. Should you be suitable, we will contact you within 3 working days.
Workshop Biomedical Engineer Location: Harlow, Essex with some flexibility to work from home Package: Competitive salary with a discretionary bonus, private healthcare, private pension, 25 days annual leave plus much more! The Role One of the leading biomedical managed equipment service providers in the UK is now hiring for a Technical Support Engineer to under take a new and exciting role within their Harlow repair workshop. This role has come about following the set up of a new "return to base" workshop and a project to increase the accuracy and efficiency of a new order system being implemented. An engineer with a biomedical engineering background (ideally across a range of medical devices) is required. However, it is important to note that this role will predominantly be carrying out administrative tasks and reviewing requests/recommendations for repairs made by field based engineers (as opposed to being hands on). Roles/responsibilities include; Provide technical support activities where needed across all departments. Manage equipment spare parts data including the quality of data relating to spare parts and suppliers. Assist in spare part identification, liaise with OEM's to acquire accurate part descriptions and pricing. Responsible for keeping corresponding database updated with biomedical spare parts. Enhance database information by linking parts to models of equipment. Perform data mining activities on a variety of sources producing reports as required. Occasionally assist on site engineers with biomedical equipment repairs and testing. This role will be based in Harlow with some flexibility to work from home 1-2 days a week. Working hours are Monday to Friday, 9am to 5pm. What's on offer? Competitive salary Discretionary bonus Private pension Death In Service Scheme Private Medical Insurance Perkbox employee benefit system Cycle to work scheme after 3 months' service 25 days annual leave + bank holidays What's required to apply? Biomedical engineering background, ideally on a wide range of medial equipment. Relevant job titles would include EBME Engineer, EME Engineer, Medical Engineer, Clinical Engineer, Biomedical Engineer, Medical Technical Support Engineer. Self-driven Organised Good decision making skills Happy to work in a non-hands on, technically administrative role What are next steps? If you're interested in hearing more, click APPLY NOW for your CV to be forwarded to a CBSbutler representative. Should you be suitable, we will contact you within 3 working days.
May 17, 2024
Full time
Workshop Biomedical Engineer Location: Harlow, Essex with some flexibility to work from home Package: Competitive salary with a discretionary bonus, private healthcare, private pension, 25 days annual leave plus much more! The Role One of the leading biomedical managed equipment service providers in the UK is now hiring for a Technical Support Engineer to under take a new and exciting role within their Harlow repair workshop. This role has come about following the set up of a new "return to base" workshop and a project to increase the accuracy and efficiency of a new order system being implemented. An engineer with a biomedical engineering background (ideally across a range of medical devices) is required. However, it is important to note that this role will predominantly be carrying out administrative tasks and reviewing requests/recommendations for repairs made by field based engineers (as opposed to being hands on). Roles/responsibilities include; Provide technical support activities where needed across all departments. Manage equipment spare parts data including the quality of data relating to spare parts and suppliers. Assist in spare part identification, liaise with OEM's to acquire accurate part descriptions and pricing. Responsible for keeping corresponding database updated with biomedical spare parts. Enhance database information by linking parts to models of equipment. Perform data mining activities on a variety of sources producing reports as required. Occasionally assist on site engineers with biomedical equipment repairs and testing. This role will be based in Harlow with some flexibility to work from home 1-2 days a week. Working hours are Monday to Friday, 9am to 5pm. What's on offer? Competitive salary Discretionary bonus Private pension Death In Service Scheme Private Medical Insurance Perkbox employee benefit system Cycle to work scheme after 3 months' service 25 days annual leave + bank holidays What's required to apply? Biomedical engineering background, ideally on a wide range of medial equipment. Relevant job titles would include EBME Engineer, EME Engineer, Medical Engineer, Clinical Engineer, Biomedical Engineer, Medical Technical Support Engineer. Self-driven Organised Good decision making skills Happy to work in a non-hands on, technically administrative role What are next steps? If you're interested in hearing more, click APPLY NOW for your CV to be forwarded to a CBSbutler representative. Should you be suitable, we will contact you within 3 working days.
At The Walt Disney Company we're responsible for building what aims to be the largest media streaming platform in the world, serving not just Disney+, but ESPN+, Star+, and Hulu. We foster innovation, we challenge each other, and we put our users before all else: connecting them with the stories they love. We're looking for people who want to challenge themselves, to grow; people who understand scale and care deeply about reliability. You will be surrounded by colleagues eager to help you succeed and be part of an ambitious, high-performing, rewarding culture. If this sounds like something for you, read on! Job Summary Work within one of Disney's service engineering teams, supporting a variety of backend API services that directly support the Disney+ platform as part of the Growth and Commerce organisation. Contribute to dynamic, autonomous and self-motivated software teams that own the full development, delivery and operational support responsibilities of critical global services. Our engineering teams are advocates of functional programming, so you can expect to join a team that's applying principles from FP to build these services: using Scala, Cats, ZIO, http4s, FS2, and Cats Effect. The Opportunity & Responsibilities: Be part of an Agile team building the world's fastest growing media streaming platform Contribute to an inclusive culture that values learning & development, close collaboration between team members, and strives for excellence Leverage, learn and apply cutting edge technologies on challenging and varied business domains Develop your technical understanding to support and build your career Have the opportunity to contribute to our open source or blog communities Apply principled engineering practices including unit testing, integration testing, and continuous integration Lead a significant part of the implementation, design, testing, and deployment of services within your team Act as a mentor and an example to others in your team and across the organisation The Experience We Require From You: 7+ years engineering experience Demonstrable understanding of high-quality coding, testing, and development practices Experience working in a "Devops" environment Experience or interest in functional programming and its real-world applications particularly Scala stacks such as Scalaz, Cats Effect and ZIO Experience of designing, building & operating distributed systems with multi-level failover & fallback strategies Experience with Cloud Infrastructure, preferably with AWS Experience building micro/web services - including REST and GraphQL Monitoring and optimising applications, especially those written for the JVM Relational and NoSQL databases, particularly PostgreSQL, Aurora, & DynamoDB with experience modelling & optimising query performance Kinesis or any other streaming data Excellent communication skills, specifically in understanding, framing and simplifying both technical & business requirements Comfort with ambiguity and leading conversations where discordant views are present Experience mentoring and coaching more junior engineers on both technical and soft skills Contributions to the technical community, either through blogs, internal workshops, meetups or conferences The Perks: 25 days annual leave Private medical insurance & dental care Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing Disney+ Subscription Excellent parental and guardian leave Employee Resource Groups - Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
May 17, 2024
Full time
At The Walt Disney Company we're responsible for building what aims to be the largest media streaming platform in the world, serving not just Disney+, but ESPN+, Star+, and Hulu. We foster innovation, we challenge each other, and we put our users before all else: connecting them with the stories they love. We're looking for people who want to challenge themselves, to grow; people who understand scale and care deeply about reliability. You will be surrounded by colleagues eager to help you succeed and be part of an ambitious, high-performing, rewarding culture. If this sounds like something for you, read on! Job Summary Work within one of Disney's service engineering teams, supporting a variety of backend API services that directly support the Disney+ platform as part of the Growth and Commerce organisation. Contribute to dynamic, autonomous and self-motivated software teams that own the full development, delivery and operational support responsibilities of critical global services. Our engineering teams are advocates of functional programming, so you can expect to join a team that's applying principles from FP to build these services: using Scala, Cats, ZIO, http4s, FS2, and Cats Effect. The Opportunity & Responsibilities: Be part of an Agile team building the world's fastest growing media streaming platform Contribute to an inclusive culture that values learning & development, close collaboration between team members, and strives for excellence Leverage, learn and apply cutting edge technologies on challenging and varied business domains Develop your technical understanding to support and build your career Have the opportunity to contribute to our open source or blog communities Apply principled engineering practices including unit testing, integration testing, and continuous integration Lead a significant part of the implementation, design, testing, and deployment of services within your team Act as a mentor and an example to others in your team and across the organisation The Experience We Require From You: 7+ years engineering experience Demonstrable understanding of high-quality coding, testing, and development practices Experience working in a "Devops" environment Experience or interest in functional programming and its real-world applications particularly Scala stacks such as Scalaz, Cats Effect and ZIO Experience of designing, building & operating distributed systems with multi-level failover & fallback strategies Experience with Cloud Infrastructure, preferably with AWS Experience building micro/web services - including REST and GraphQL Monitoring and optimising applications, especially those written for the JVM Relational and NoSQL databases, particularly PostgreSQL, Aurora, & DynamoDB with experience modelling & optimising query performance Kinesis or any other streaming data Excellent communication skills, specifically in understanding, framing and simplifying both technical & business requirements Comfort with ambiguity and leading conversations where discordant views are present Experience mentoring and coaching more junior engineers on both technical and soft skills Contributions to the technical community, either through blogs, internal workshops, meetups or conferences The Perks: 25 days annual leave Private medical insurance & dental care Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing Disney+ Subscription Excellent parental and guardian leave Employee Resource Groups - Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
Senior Claims Advocate - Political Violence/Terrorism/Global Property Can you bring proven expertise in handling a sophisticated portfolio of First Party claims ? Do you have experience in/or a desire to become exposed to new classes of business such as Political Violence / Property/ Terrorism and associated classes in the Crisis Management space ? If so, then we'd love to hear from you in connection with this exciting hybrid role with the flexibility to work both virtually and from our London or Chelmsford office Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like In this Senior Claims Advocate role you will be primarily responsible for management of the strategy, process and successful outcome across a portfolio of global claims. Daily responsibilities will include: Provision of advice and guidance on coverage and perform analysis of coverage-related issues for clients and network to facilitate the settlement and conclusion of claims in conjunction with the claims leader. Liaison with product specific client/market teams in reviewing claims and policy wordings for renewals and new business propositions. Management of the end to end claims process in conjunction with the broader team and our outsource provider Carefully handle the claims negotiation process with clients, underwriters and or their appointed legal representatives Facilitate the resolution of any outstanding coverage issues Be able to proactively anticipate and present to clients the best strategy to resolve the claim Coordinate discussions and, where appropriate, meetings to ensure outstanding levels of communication between the client, underwriter and their representatives concerning the proposed settlement. How this opportunity is different Our Crisis Management Claims team, which is an integral part of our Property, Casualty and Crisis Management offering within Aon's Global Broking Centre, is expanding and we are looking to recruit a Senior Claims Advocate with a focus on Political Violence/Terrorism and broader Crisis Management / Property products. This is an outstanding opportunity to bring your technical skills to Aon and work within a highly, welcoming, collaborative and supportive team who all are driven to secure the best possible claims outcomes for their clients. Skills and experience that will lead to success Experience in managing a varied portfolio of Global First Party claims Knowledge of/or experience in managing global property / terrorism claims an advantage, along with a desire to embrace broader crisis management risks, such as Political Violence , Political Risks, K&R, Product Recall Experience of dealing direct with clients and/or insurers Understanding and experience in handling claims within the London Marketplace and the relevant processes, procedures and systems Demonstrable negotiation skills Strong interpersonal skills How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 17, 2024
Full time
Senior Claims Advocate - Political Violence/Terrorism/Global Property Can you bring proven expertise in handling a sophisticated portfolio of First Party claims ? Do you have experience in/or a desire to become exposed to new classes of business such as Political Violence / Property/ Terrorism and associated classes in the Crisis Management space ? If so, then we'd love to hear from you in connection with this exciting hybrid role with the flexibility to work both virtually and from our London or Chelmsford office Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like In this Senior Claims Advocate role you will be primarily responsible for management of the strategy, process and successful outcome across a portfolio of global claims. Daily responsibilities will include: Provision of advice and guidance on coverage and perform analysis of coverage-related issues for clients and network to facilitate the settlement and conclusion of claims in conjunction with the claims leader. Liaison with product specific client/market teams in reviewing claims and policy wordings for renewals and new business propositions. Management of the end to end claims process in conjunction with the broader team and our outsource provider Carefully handle the claims negotiation process with clients, underwriters and or their appointed legal representatives Facilitate the resolution of any outstanding coverage issues Be able to proactively anticipate and present to clients the best strategy to resolve the claim Coordinate discussions and, where appropriate, meetings to ensure outstanding levels of communication between the client, underwriter and their representatives concerning the proposed settlement. How this opportunity is different Our Crisis Management Claims team, which is an integral part of our Property, Casualty and Crisis Management offering within Aon's Global Broking Centre, is expanding and we are looking to recruit a Senior Claims Advocate with a focus on Political Violence/Terrorism and broader Crisis Management / Property products. This is an outstanding opportunity to bring your technical skills to Aon and work within a highly, welcoming, collaborative and supportive team who all are driven to secure the best possible claims outcomes for their clients. Skills and experience that will lead to success Experience in managing a varied portfolio of Global First Party claims Knowledge of/or experience in managing global property / terrorism claims an advantage, along with a desire to embrace broader crisis management risks, such as Political Violence , Political Risks, K&R, Product Recall Experience of dealing direct with clients and/or insurers Understanding and experience in handling claims within the London Marketplace and the relevant processes, procedures and systems Demonstrable negotiation skills Strong interpersonal skills How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Sales Development Representative Our client is a dynamic SaaS company based in Manchester, revolutionising how businesses manage their operations. Our client's innovative solutions empower organisations to streamline processes, enhance productivity, and drive growth. As our client continues expanding their market presence, we seek passionate and driven individuals to join their sales team and contribute to our success. Responsibilities: Identify and qualify potential leads through proactive phone, email, and social media outreach. Research to understand prospects' business needs and pain points and effectively articulate how our solutions can address them. Collaborate with the sales and marketing teams to develop and execute targeted campaigns to generate new business opportunities. Utilise CRM software to track leads, manage pipeline activity, and report on sales metrics. Nurture relationships with prospects to move them through the sales funnel and schedule meetings for the sales team. Continuously learn about our client products, industry trends, and competitive landscape to effectively engage with prospects. Requirements: Previous experience in sales or customer service roles preferred. Excellent communication skills, both written and verbal. Strong interpersonal skills with the ability to build rapport and establish relationships with prospects. Self-motivated and results-oriented mindset with a drive to achieve and exceed targets. Familiarity with CRM software and sales tools is a plus. Bachelor's degree or equivalent work experience. Benefits: Opportunity to work with a dynamic team in a fast-paced and collaborative environment. Competitive salary and commission structure with uncapped earning potential. Comprehensive training and professional development opportunities. Health insurance and other benefits package. Convenient location in Manchester city centre with easy access to transportation. Interested? Please Click Apply Now! Sales Development Representative
May 17, 2024
Full time
Sales Development Representative Our client is a dynamic SaaS company based in Manchester, revolutionising how businesses manage their operations. Our client's innovative solutions empower organisations to streamline processes, enhance productivity, and drive growth. As our client continues expanding their market presence, we seek passionate and driven individuals to join their sales team and contribute to our success. Responsibilities: Identify and qualify potential leads through proactive phone, email, and social media outreach. Research to understand prospects' business needs and pain points and effectively articulate how our solutions can address them. Collaborate with the sales and marketing teams to develop and execute targeted campaigns to generate new business opportunities. Utilise CRM software to track leads, manage pipeline activity, and report on sales metrics. Nurture relationships with prospects to move them through the sales funnel and schedule meetings for the sales team. Continuously learn about our client products, industry trends, and competitive landscape to effectively engage with prospects. Requirements: Previous experience in sales or customer service roles preferred. Excellent communication skills, both written and verbal. Strong interpersonal skills with the ability to build rapport and establish relationships with prospects. Self-motivated and results-oriented mindset with a drive to achieve and exceed targets. Familiarity with CRM software and sales tools is a plus. Bachelor's degree or equivalent work experience. Benefits: Opportunity to work with a dynamic team in a fast-paced and collaborative environment. Competitive salary and commission structure with uncapped earning potential. Comprehensive training and professional development opportunities. Health insurance and other benefits package. Convenient location in Manchester city centre with easy access to transportation. Interested? Please Click Apply Now! Sales Development Representative
Job Title: Member Customer Service Representative Salary: 25,000 -Need to be able to commute to Cheadle, Stockport Benefits: 25 days anual leave + bank holidays Additional day off for your birthday Pension scheme - 8% employer contribution Wellbeing support services, includes a 24/7 online GP, discounted gym membership, mental health support and more. Insurance, healthcare cash plan, four paid well-being days and multiple social and charitable events every year to attend. Optional cycle to work scheme Finish at 4pm every Friday. Description: Join a dynamic and proggressive team as a Member Customer Services Representative! As a key player in the Member Services department, you'll provide top-notch customer service via calls and emails, seizing sales opportunities to educate members on financial products. Our client have been helping people solve their Insurance, ISAS and Income Protection Plans for over 100 years Responsibilities: Handle inbound calls and emails from members regarding various financial products and services Educate members on the benefits of the company's offerings and identify potential sales opportunities Effectively address member inquiries and concerns, providing timely and accurate resolutions Take ownership of member issues, ensuring proactive and satisfactory solutions Update and maintain member information accurately in the company database If you have GCSE-level education (Maths & English), proven customer service or sales experience, and stellar communication skills, we want you! Enjoy generous benefits, and a supportive, inclusive work environment. Don't miss out - apply now!
May 17, 2024
Full time
Job Title: Member Customer Service Representative Salary: 25,000 -Need to be able to commute to Cheadle, Stockport Benefits: 25 days anual leave + bank holidays Additional day off for your birthday Pension scheme - 8% employer contribution Wellbeing support services, includes a 24/7 online GP, discounted gym membership, mental health support and more. Insurance, healthcare cash plan, four paid well-being days and multiple social and charitable events every year to attend. Optional cycle to work scheme Finish at 4pm every Friday. Description: Join a dynamic and proggressive team as a Member Customer Services Representative! As a key player in the Member Services department, you'll provide top-notch customer service via calls and emails, seizing sales opportunities to educate members on financial products. Our client have been helping people solve their Insurance, ISAS and Income Protection Plans for over 100 years Responsibilities: Handle inbound calls and emails from members regarding various financial products and services Educate members on the benefits of the company's offerings and identify potential sales opportunities Effectively address member inquiries and concerns, providing timely and accurate resolutions Take ownership of member issues, ensuring proactive and satisfactory solutions Update and maintain member information accurately in the company database If you have GCSE-level education (Maths & English), proven customer service or sales experience, and stellar communication skills, we want you! Enjoy generous benefits, and a supportive, inclusive work environment. Don't miss out - apply now!
Job Title: Inbound Service Representative Salary: £25,000 Benefits: 25 days anual leave + bank holidays Additional day off for your birthday Pension scheme - 8% employer contribution Wellbeing support services, includes a 24/7 online GP, discounted gym membership, mental health support and more. Insurance, healthcare cash plan, four paid well-being days and multiple social and charitable events every year to attend. Optional cycle to work scheme Finish at 4pm every Friday. Description: Join a dynamic and proggressive team as a Inbound Services Representative! As a key player in the Member Services department, you'll provide top-notch customer service via calls and emails, seizing sales opportunities to educate members on financial products. Our client have been helping people solve their Insurance, ISAS and Income Protection Plans for over 100 years Responsibilities: Handle inbound calls and emails from members regarding various financial products and services Educate members on the benefits of the company's offerings and identify potential sales opportunities Effectively address member inquiries and concerns, providing timely and accurate resolutions Take ownership of member issues, ensuring proactive and satisfactory solutions Update and maintain member information accurately in the company database If you have GCSE-level education (Maths & English), proven customer service or sales experience, and stellar communication skills, we want you! Enjoy generous benefits, and a supportive, inclusive work environment. Don't miss out - apply now!
May 17, 2024
Full time
Job Title: Inbound Service Representative Salary: £25,000 Benefits: 25 days anual leave + bank holidays Additional day off for your birthday Pension scheme - 8% employer contribution Wellbeing support services, includes a 24/7 online GP, discounted gym membership, mental health support and more. Insurance, healthcare cash plan, four paid well-being days and multiple social and charitable events every year to attend. Optional cycle to work scheme Finish at 4pm every Friday. Description: Join a dynamic and proggressive team as a Inbound Services Representative! As a key player in the Member Services department, you'll provide top-notch customer service via calls and emails, seizing sales opportunities to educate members on financial products. Our client have been helping people solve their Insurance, ISAS and Income Protection Plans for over 100 years Responsibilities: Handle inbound calls and emails from members regarding various financial products and services Educate members on the benefits of the company's offerings and identify potential sales opportunities Effectively address member inquiries and concerns, providing timely and accurate resolutions Take ownership of member issues, ensuring proactive and satisfactory solutions Update and maintain member information accurately in the company database If you have GCSE-level education (Maths & English), proven customer service or sales experience, and stellar communication skills, we want you! Enjoy generous benefits, and a supportive, inclusive work environment. Don't miss out - apply now!
Are you looking for a new challenge? Want to head up a team of highly dedicated customer service representatives for a 2023 and 2024-listed Sunday Times Best Company to Work For? We are looking for a Team Leader with experience in the travel industry to join us as we continue to grow from strength to strength. About the Role Travel Counsellors are recruiting for a Duty Office Team Leader. This role will provide senior and supervisory support to the Duty Office & Crisis team. Team Leader Responsibilities: Key contact for the team for guidance, support and some escalations; promote and ensure relationships are built with everyone on a "One team" approach. Work on the existing shift patterns but with the flexibility to have a regular presence in the office to work regularly on team projects. Ensure daily workload is distributed and oversee an efficient workload, with the TC and customer at the heart of everything we do. Plan and arrange the staff roster and authorise all staff holidays, ensuring any swaps are reciprocated to ensure consistency with the roster. Constantly monitor passenger numbers to aid resource planning. Identify any development needs within the team and plan and arrange training accordingly, including new-starter & top-up team training. Ensure the team and individual objectives are up to date and monitored with monthly follow-up 1-to-1s; deliver team and individual stats, raise awareness of SLAs and share KPIs with the Director Group and Ops Board. Ensure department processes and SOPs on teams are well maintained and up to date. Ensure consistency is across the board with alerts, communications, team processes and TC servicing. Crisis management and continuous involvement with all things crisis; become the key contact and leader of the crisis team and work closely with other departments to ensure all areas are covered. Be one step ahead of world news to ensure the team deliver accurate information to the TC Community & Senior Leaders/Directors. Represent the team regularly at some TC-facing events (conferences, business travel conferences, TCTV, & some external training, etc.). Benefits A competitive basic salary + annual company bonus Flexible hybrid working model (2 days home, 3 days office) Career development and promotional opportunities 25 days holidays (increasing to 28 after 5 years of service) A Moments That Matter Day (annually) Enhanced maternity/paternity pay Holiday buy and sell (up to 5 days per year) 3 paid days charity leave Company events, socials, and incentives 3x annual salary death in service benefit Company pension scheme Costco membership Salary sacrifice, company car scheme Cycle to Work Scheme Employee Assistance Programme Free breakfast, fruit, and hot/cold beverages Referral scheme Employee discount Private medical insurance (taxable benefit) or healthcare cash plan (costs incurred by employees) Essential Skills What you'll need to succeed Must have a positive demeanour Able to offer some degree of flexibility with shifts to support business needs. Additional flexibility may also be required during sickness/unexpected absence and mass disruption Comfortable dealing with escalated complaints and available to support the team out of hours when required Proficient in Galileo and up to date with recommended training courses to provide solutions wherever possible Proficient in analysing data and working on Excel spreadsheets Confident leading by example and supervising team members that you may not have worked with before About Company Here at Travel Counsellors, our customers, communities, and colleagues lie at the heart of everything we do - and that's what makes us special. For us, relationships come before transactions, and we are there for our customers, connecting with them on a deeply human level through the moments that matter. We've been changing lives for the past 30 years as the leading travel marketplace for self-employed travel entrepreneurs, empowering over 2,000 global independent travel agents to run successful leisure and corporate travel businesses. We pride ourselves on remaining a company that truly cares and has never wavered from its purpose - to redefine what personal means for a travel business. Our Travel Counsellors are supported by a team of over 400 super-talented people in our support offices to help them create unique, inspiring and exciting experiences for their customers whilst building lasting personal relationships that bring them back to us time and time again. Our unique approach within the workplace - as well as towards customers - has seen us receive numerous awards and accolades, including being named The Best Place to Work in Travel at the 2022 TTG Travel Industry Awards, placing in the Sunday Times Best Places to Work list 2023 and 2024 (Large Company) as well as being the first travel company to be awarded the Queen's Award for Enterprise in the Innovation category! We are expanding at a phenomenal rate - on the back of our record year in terms of revenue (over £930m) - and are looking for outstanding individuals to join our dedicated Head Office team to help the company continue to flourish.
May 16, 2024
Full time
Are you looking for a new challenge? Want to head up a team of highly dedicated customer service representatives for a 2023 and 2024-listed Sunday Times Best Company to Work For? We are looking for a Team Leader with experience in the travel industry to join us as we continue to grow from strength to strength. About the Role Travel Counsellors are recruiting for a Duty Office Team Leader. This role will provide senior and supervisory support to the Duty Office & Crisis team. Team Leader Responsibilities: Key contact for the team for guidance, support and some escalations; promote and ensure relationships are built with everyone on a "One team" approach. Work on the existing shift patterns but with the flexibility to have a regular presence in the office to work regularly on team projects. Ensure daily workload is distributed and oversee an efficient workload, with the TC and customer at the heart of everything we do. Plan and arrange the staff roster and authorise all staff holidays, ensuring any swaps are reciprocated to ensure consistency with the roster. Constantly monitor passenger numbers to aid resource planning. Identify any development needs within the team and plan and arrange training accordingly, including new-starter & top-up team training. Ensure the team and individual objectives are up to date and monitored with monthly follow-up 1-to-1s; deliver team and individual stats, raise awareness of SLAs and share KPIs with the Director Group and Ops Board. Ensure department processes and SOPs on teams are well maintained and up to date. Ensure consistency is across the board with alerts, communications, team processes and TC servicing. Crisis management and continuous involvement with all things crisis; become the key contact and leader of the crisis team and work closely with other departments to ensure all areas are covered. Be one step ahead of world news to ensure the team deliver accurate information to the TC Community & Senior Leaders/Directors. Represent the team regularly at some TC-facing events (conferences, business travel conferences, TCTV, & some external training, etc.). Benefits A competitive basic salary + annual company bonus Flexible hybrid working model (2 days home, 3 days office) Career development and promotional opportunities 25 days holidays (increasing to 28 after 5 years of service) A Moments That Matter Day (annually) Enhanced maternity/paternity pay Holiday buy and sell (up to 5 days per year) 3 paid days charity leave Company events, socials, and incentives 3x annual salary death in service benefit Company pension scheme Costco membership Salary sacrifice, company car scheme Cycle to Work Scheme Employee Assistance Programme Free breakfast, fruit, and hot/cold beverages Referral scheme Employee discount Private medical insurance (taxable benefit) or healthcare cash plan (costs incurred by employees) Essential Skills What you'll need to succeed Must have a positive demeanour Able to offer some degree of flexibility with shifts to support business needs. Additional flexibility may also be required during sickness/unexpected absence and mass disruption Comfortable dealing with escalated complaints and available to support the team out of hours when required Proficient in Galileo and up to date with recommended training courses to provide solutions wherever possible Proficient in analysing data and working on Excel spreadsheets Confident leading by example and supervising team members that you may not have worked with before About Company Here at Travel Counsellors, our customers, communities, and colleagues lie at the heart of everything we do - and that's what makes us special. For us, relationships come before transactions, and we are there for our customers, connecting with them on a deeply human level through the moments that matter. We've been changing lives for the past 30 years as the leading travel marketplace for self-employed travel entrepreneurs, empowering over 2,000 global independent travel agents to run successful leisure and corporate travel businesses. We pride ourselves on remaining a company that truly cares and has never wavered from its purpose - to redefine what personal means for a travel business. Our Travel Counsellors are supported by a team of over 400 super-talented people in our support offices to help them create unique, inspiring and exciting experiences for their customers whilst building lasting personal relationships that bring them back to us time and time again. Our unique approach within the workplace - as well as towards customers - has seen us receive numerous awards and accolades, including being named The Best Place to Work in Travel at the 2022 TTG Travel Industry Awards, placing in the Sunday Times Best Places to Work list 2023 and 2024 (Large Company) as well as being the first travel company to be awarded the Queen's Award for Enterprise in the Innovation category! We are expanding at a phenomenal rate - on the back of our record year in terms of revenue (over £930m) - and are looking for outstanding individuals to join our dedicated Head Office team to help the company continue to flourish.
At Disney Entertainment & ESPN Technology we're responsible for building what aims to be the largest media streaming platform in the world, serving not just Disney+, but ESPN, ESPN+, Hulu and much more. We foster innovation, we challenge each other, and we put our users before all else: connecting them with the stories they love. We're looking for people who want to challenge themselves, to grow; people who understand scale and care deeply about reliability. You will be surrounded by colleagues eager to help you succeed and be part of an ambitious, impactful, rewarding culture. If this sounds like something for you, read on! How we work The teams in Manchester work in small squads that promote Agile practices. Each team and their respective squads are responsible for design & implementation of services, infrastructure, deployment, delivery, and maintenance. We take great pride in owning what we build and seeing things through to the end. We have a mature DevOps culture in place where teams are responsible for the infrastructure and deployment of those applications. We have the autonomy to choose the technologies and processes that help us achieve our objectives. So each team leverages the technology that fits their needs best. You'll see us working with data processing / streaming like Kinesis; application technologies like PostgreSQL, Redis & DynamoDB; and breaking things using in-house chaos principles and tools such as Gatling to drive load all deployed and hosted on AWS. Many of our teams are advocates of functional programming, so you can expect to join a team that's applying principles from FP to build these services: using Scala, Cats, ZIO, http4s, FS2, and Cats Effect. The interview process Our interview aims to take a relaxed & practical approach that mirrors how we'll work together should you join us. The interview is broken down into sections which will each focus on a different area. Our overall aim is assessing whether we're a good fit for each other: both technically and otherwise. We understand interviewing is a two way process and we want people that will help us grow and improve - in any and all areas! You can read more about our process here . What you'll do Be part of an Agile team building one of the world's largest media streaming platforms. Contribute to an inclusive culture that values learning & development, close collaboration between team members, and strives for excellence. Leverage, learn and apply cutting edge technologies on challenging and varied business domains. Develop your technical understanding to support and build your career. Have the opportunity to contribute to our open source or blog communities Apply principled engineering practices including unit testing, integration testing, and continuous integration. Contribute to the design, development, testing, deployment, and support of stateful microservices and lambdas in a multi-region cloud environment. Things we're looking for Good engineers can learn new skills - so we don't expect candidates to be strong in all areas - these are not barriers to entry. Strength in some areas and an appetite to learn & improve is what we're looking for! Demonstrable understanding of high-quality coding, testing, and development practices Experience working in a "Devops" environment. Experience in Java, or interest in functional programming and its real-world applications - particularly Scala stacks such as Scalaz, Cats Effect and ZIO. Experience with Cloud Infrastructure, preferably with AWS Experience building micro/web services - including REST and GraphQL. Relational and NoSQL databases, particularly PostgreSQL, Aurora, & DynamoDB with experience modelling & optimising query performance. Kinesis or any other streaming data. Good communication skills, specifically in understanding, framing and simplifying both technical & business requirements. Education & Experience These are not hard requirements, they're guidelines Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience. 3 years related work experience. The Perks: 25 days annual leave Private medical insurance & dental care Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing Disney+ Subscription Excellent parental and guardian leave Employee Resource Groups - Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST. The Teams Experimentation & Feature Management Our high-scale in-house A/B testing platform. Deeply integrated into our platform to enable experimentation on every aspect of the product. We're building a fully bespoke platform using cutting edge technologies, capable of serving millions of concurrent requests with single digit millisecond response times. We provide our users with a fully self service experience including comprehensive in-tool curation and analysis of experiments. We're also responsible for our platform's feature flagging capabilities, extending our experimentation platform to provide fully dynamic, user specific configuration to all clients, enabling a truly universal end to end process for test, rollout, experiment, release, rollback capabilities. Subscription Services Responsible for supporting new customer signup and retention flows, billing services and payment integrations. The Subscription team supports high traffic API services that provide the source of truth for all products, subscriptions and entitlements owned by our subscriber base. This data is surfaced globally to our streaming client apps as well as via real time data streams that feed other platform services and our analytics capabilities. The team also supports subscription management functionality providing users the ability to upgrade/ downgrade their plan or cancel, for example as well as driving the subscription lifecycle including supporting monthly renewals. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
May 16, 2024
Full time
At Disney Entertainment & ESPN Technology we're responsible for building what aims to be the largest media streaming platform in the world, serving not just Disney+, but ESPN, ESPN+, Hulu and much more. We foster innovation, we challenge each other, and we put our users before all else: connecting them with the stories they love. We're looking for people who want to challenge themselves, to grow; people who understand scale and care deeply about reliability. You will be surrounded by colleagues eager to help you succeed and be part of an ambitious, impactful, rewarding culture. If this sounds like something for you, read on! How we work The teams in Manchester work in small squads that promote Agile practices. Each team and their respective squads are responsible for design & implementation of services, infrastructure, deployment, delivery, and maintenance. We take great pride in owning what we build and seeing things through to the end. We have a mature DevOps culture in place where teams are responsible for the infrastructure and deployment of those applications. We have the autonomy to choose the technologies and processes that help us achieve our objectives. So each team leverages the technology that fits their needs best. You'll see us working with data processing / streaming like Kinesis; application technologies like PostgreSQL, Redis & DynamoDB; and breaking things using in-house chaos principles and tools such as Gatling to drive load all deployed and hosted on AWS. Many of our teams are advocates of functional programming, so you can expect to join a team that's applying principles from FP to build these services: using Scala, Cats, ZIO, http4s, FS2, and Cats Effect. The interview process Our interview aims to take a relaxed & practical approach that mirrors how we'll work together should you join us. The interview is broken down into sections which will each focus on a different area. Our overall aim is assessing whether we're a good fit for each other: both technically and otherwise. We understand interviewing is a two way process and we want people that will help us grow and improve - in any and all areas! You can read more about our process here . What you'll do Be part of an Agile team building one of the world's largest media streaming platforms. Contribute to an inclusive culture that values learning & development, close collaboration between team members, and strives for excellence. Leverage, learn and apply cutting edge technologies on challenging and varied business domains. Develop your technical understanding to support and build your career. Have the opportunity to contribute to our open source or blog communities Apply principled engineering practices including unit testing, integration testing, and continuous integration. Contribute to the design, development, testing, deployment, and support of stateful microservices and lambdas in a multi-region cloud environment. Things we're looking for Good engineers can learn new skills - so we don't expect candidates to be strong in all areas - these are not barriers to entry. Strength in some areas and an appetite to learn & improve is what we're looking for! Demonstrable understanding of high-quality coding, testing, and development practices Experience working in a "Devops" environment. Experience in Java, or interest in functional programming and its real-world applications - particularly Scala stacks such as Scalaz, Cats Effect and ZIO. Experience with Cloud Infrastructure, preferably with AWS Experience building micro/web services - including REST and GraphQL. Relational and NoSQL databases, particularly PostgreSQL, Aurora, & DynamoDB with experience modelling & optimising query performance. Kinesis or any other streaming data. Good communication skills, specifically in understanding, framing and simplifying both technical & business requirements. Education & Experience These are not hard requirements, they're guidelines Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience. 3 years related work experience. The Perks: 25 days annual leave Private medical insurance & dental care Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing Disney+ Subscription Excellent parental and guardian leave Employee Resource Groups - Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST. The Teams Experimentation & Feature Management Our high-scale in-house A/B testing platform. Deeply integrated into our platform to enable experimentation on every aspect of the product. We're building a fully bespoke platform using cutting edge technologies, capable of serving millions of concurrent requests with single digit millisecond response times. We provide our users with a fully self service experience including comprehensive in-tool curation and analysis of experiments. We're also responsible for our platform's feature flagging capabilities, extending our experimentation platform to provide fully dynamic, user specific configuration to all clients, enabling a truly universal end to end process for test, rollout, experiment, release, rollback capabilities. Subscription Services Responsible for supporting new customer signup and retention flows, billing services and payment integrations. The Subscription team supports high traffic API services that provide the source of truth for all products, subscriptions and entitlements owned by our subscriber base. This data is surfaced globally to our streaming client apps as well as via real time data streams that feed other platform services and our analytics capabilities. The team also supports subscription management functionality providing users the ability to upgrade/ downgrade their plan or cancel, for example as well as driving the subscription lifecycle including supporting monthly renewals. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.