HR Manager - Healthcare Location: Mid-Sussex Salary: £45-55,000 + benefits We are seeking an exceptional Human Resources Manager who will be responsible for supporting this growing acquisitive private health company (approximately 180 employees) in the full-cycle employment processes and programs including talent acquisition and retention, full HR generalist role including business partnering ER, talent management, HR compliance, succession planning, people engagement, internal communication, and general human resource management. We are looking for someone that will know how to navigate between a number of sites, develop and adapt the right HR policies, but also someone able to interact and understand people from acquired businesses. The HR manager will help the organisation create and maintain a real cohesion within the group. The role: Working with leaders to create the people strategy and agenda Create policy for the organisation Work with organisation leaders on their people agenda including succession planning, people development and workforce planning Provides HR policy guidance and interpretation; prepares and maintains the company policies and procedures manual (as appropriate) Manage the HRIS system including all employee hires, changes and terminations, data analysis, and reporting, including KPIs and diversity tracking and trends Serves as a resource for HR system questions and issues; provides system training for new employees and leadership Creating career pathways Facilitates the compliance audits Supports department projects, employee needs, communication of policies, and other special projects as required Responsible for HR compliance through document registration and editing including job descriptions, organisational charts, and other HR related documents as required Manages the recruitment process for all functional areas to fill entry-level, professional, and technical job openings Facilitates and assists the ongoing development of employees, including onboarding, ongoing leadership development, and training Supports Leadership talent management process, including annual review, succession and career planning and mentorship opportunities Provides day-to-day performance management guidance (e.g. coaching, PIP development and process management, disciplinary actions, welfare and absence management) Supports diversity, equity and inclusion efforts throughout the organisation The person: Degree educated, or equivalent Experienced HR Generalist experience and CIPD or MSc qualified HR Practitioner High quality communication and stakeholder management capabilities with the ability to deliver HR services across multiple sites. Ideally in the Private healthcare, care home or NHS setting Working in partnership with the Management team and as an advocate for working collaboratively across the HR Team to strengthen reputation and relationships Approachable with the ability to deal with situations pragmatically, sensitively and maintain confidentiality Strong attention to detail; intermediate analytical, problem-solving, project management and process improvement skills to coordinate multiple competing priorities Excellent interpersonal, written and verbal communications, influencing, organisational and prioritisation skills Proven ability to take initiative, exercise discretion and sound judgment. Must be able to work under strict deadlines Working knowledge and application of employment law in countries being supported To apply for this role please email your CV
May 18, 2024
Full time
HR Manager - Healthcare Location: Mid-Sussex Salary: £45-55,000 + benefits We are seeking an exceptional Human Resources Manager who will be responsible for supporting this growing acquisitive private health company (approximately 180 employees) in the full-cycle employment processes and programs including talent acquisition and retention, full HR generalist role including business partnering ER, talent management, HR compliance, succession planning, people engagement, internal communication, and general human resource management. We are looking for someone that will know how to navigate between a number of sites, develop and adapt the right HR policies, but also someone able to interact and understand people from acquired businesses. The HR manager will help the organisation create and maintain a real cohesion within the group. The role: Working with leaders to create the people strategy and agenda Create policy for the organisation Work with organisation leaders on their people agenda including succession planning, people development and workforce planning Provides HR policy guidance and interpretation; prepares and maintains the company policies and procedures manual (as appropriate) Manage the HRIS system including all employee hires, changes and terminations, data analysis, and reporting, including KPIs and diversity tracking and trends Serves as a resource for HR system questions and issues; provides system training for new employees and leadership Creating career pathways Facilitates the compliance audits Supports department projects, employee needs, communication of policies, and other special projects as required Responsible for HR compliance through document registration and editing including job descriptions, organisational charts, and other HR related documents as required Manages the recruitment process for all functional areas to fill entry-level, professional, and technical job openings Facilitates and assists the ongoing development of employees, including onboarding, ongoing leadership development, and training Supports Leadership talent management process, including annual review, succession and career planning and mentorship opportunities Provides day-to-day performance management guidance (e.g. coaching, PIP development and process management, disciplinary actions, welfare and absence management) Supports diversity, equity and inclusion efforts throughout the organisation The person: Degree educated, or equivalent Experienced HR Generalist experience and CIPD or MSc qualified HR Practitioner High quality communication and stakeholder management capabilities with the ability to deliver HR services across multiple sites. Ideally in the Private healthcare, care home or NHS setting Working in partnership with the Management team and as an advocate for working collaboratively across the HR Team to strengthen reputation and relationships Approachable with the ability to deal with situations pragmatically, sensitively and maintain confidentiality Strong attention to detail; intermediate analytical, problem-solving, project management and process improvement skills to coordinate multiple competing priorities Excellent interpersonal, written and verbal communications, influencing, organisational and prioritisation skills Proven ability to take initiative, exercise discretion and sound judgment. Must be able to work under strict deadlines Working knowledge and application of employment law in countries being supported To apply for this role please email your CV
Loch Lomond And The Trossachs National Park
Balloch, Dunbartonshire
LOCH LOMOND AND THE TROSSACHS Climate Delivery Manager Salary: £35,122 £42,092 per annum Contract: Permanent Full Time Location: Hybrid - Balloch The Role: As a public body determined to play our part in tackling the twin climate and nature crises the National Park Authority is aiming to be a net zero organisation by 2030 and for the National Park to be a net zero place in time. Over the next decade we will make a real step change in how we operate putting emissions reduction and climate adaptation at the heart of our decision-making and actions. The purpose of this key role is to drive the delivery of the National Park Authority becoming a climate ready organisation. This includes our Mission Zero; the rapid decarbonisation of our operations to become net zero Greenhouse Gas emissions by 2030, and leading climate adaptation planning across our estate. Responsibilities: • Lead delivery of the organisation s Mission Zero Route Map by 2030, a multi-year programme of decarbonisation across the National Park Authority s estate and fleet. • Lead the planning and delivery of agreed climate adaptation measures for our estate (comprised of offices, visitor centres, ranger bases, piers, slipways, car parks, public greenspaces). • Develop and deliver a comprehensive, timely and effective monitoring programme for Mission Zero, which includes but is not limited to meeting the annual statutory climate change reporting duties. Produce regular reports on the progress of decarbonisation and performance against the 2030 target date. • Identify and secure internal and externally sourced resources to help deliver decarbonisation and adaptation measures. Manage associated budgets. Lead an effective, cross-organisational Mission Zero programme team. • Procure and manage specialist consultants and contractors to help deliver Mission Zero and climate adaptation measures. • Develop the necessary partnerships and engagement with other public bodies, such as local authorities and key private sector partners, to develop and deliver decarbonisation and adaptation of National Park Authority sites. • Work with colleagues to help engage fellow staff, Board members and stakeholders in Mission Zero and estate adaptation. Help inform and advise engagement, education and communications that share our journey of becoming a climate ready organization. • Undertake any other duties appropriate to the grade as required. Who we are looking for: Your skills, abilities and experience should include: • Experience of leading delivery of capital infrastructure projects with associated procurement and contract management • Experience or understanding of estate decarbonization • Experience of leading successful programme/project management, including development, delivery, coordination, forward planning, monitoring, and reporting • Experience of leading budget planning and management • Experience of managing internal/external stakeholders • Excellent organisational skills • Strong, logical problem-solving skills • Ability to manage a diverse workload, prioritise tasks, plan and meet deadlines • Degree in a related discipline (e.g., built environment professions) or equivalent experience Ideally, but not essential, you ll also have: • Experience of multi-year capital infrastructure programmes/projects • Experience of emissions monitoring and reporting, and assessing progress on achieving net zero • Experience of climate adaptation planning • Experience of securing external funding for capital delivery projects • Experience of energy audits, energy efficiency measures, retrofit projects, and/or renewable energy technologies • Experience in the public sector • Understanding of the current Scottish Government s priorities and strategies in respect of Climate Change mitigation and adaptation Closing date: 29 May 2024. Interview date set for 10 June 2024. Who we are and our values: We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation. Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference. Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success; we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE EDIRECTED TO BEGIN THE APPLICATION PROCES
May 17, 2024
Full time
LOCH LOMOND AND THE TROSSACHS Climate Delivery Manager Salary: £35,122 £42,092 per annum Contract: Permanent Full Time Location: Hybrid - Balloch The Role: As a public body determined to play our part in tackling the twin climate and nature crises the National Park Authority is aiming to be a net zero organisation by 2030 and for the National Park to be a net zero place in time. Over the next decade we will make a real step change in how we operate putting emissions reduction and climate adaptation at the heart of our decision-making and actions. The purpose of this key role is to drive the delivery of the National Park Authority becoming a climate ready organisation. This includes our Mission Zero; the rapid decarbonisation of our operations to become net zero Greenhouse Gas emissions by 2030, and leading climate adaptation planning across our estate. Responsibilities: • Lead delivery of the organisation s Mission Zero Route Map by 2030, a multi-year programme of decarbonisation across the National Park Authority s estate and fleet. • Lead the planning and delivery of agreed climate adaptation measures for our estate (comprised of offices, visitor centres, ranger bases, piers, slipways, car parks, public greenspaces). • Develop and deliver a comprehensive, timely and effective monitoring programme for Mission Zero, which includes but is not limited to meeting the annual statutory climate change reporting duties. Produce regular reports on the progress of decarbonisation and performance against the 2030 target date. • Identify and secure internal and externally sourced resources to help deliver decarbonisation and adaptation measures. Manage associated budgets. Lead an effective, cross-organisational Mission Zero programme team. • Procure and manage specialist consultants and contractors to help deliver Mission Zero and climate adaptation measures. • Develop the necessary partnerships and engagement with other public bodies, such as local authorities and key private sector partners, to develop and deliver decarbonisation and adaptation of National Park Authority sites. • Work with colleagues to help engage fellow staff, Board members and stakeholders in Mission Zero and estate adaptation. Help inform and advise engagement, education and communications that share our journey of becoming a climate ready organization. • Undertake any other duties appropriate to the grade as required. Who we are looking for: Your skills, abilities and experience should include: • Experience of leading delivery of capital infrastructure projects with associated procurement and contract management • Experience or understanding of estate decarbonization • Experience of leading successful programme/project management, including development, delivery, coordination, forward planning, monitoring, and reporting • Experience of leading budget planning and management • Experience of managing internal/external stakeholders • Excellent organisational skills • Strong, logical problem-solving skills • Ability to manage a diverse workload, prioritise tasks, plan and meet deadlines • Degree in a related discipline (e.g., built environment professions) or equivalent experience Ideally, but not essential, you ll also have: • Experience of multi-year capital infrastructure programmes/projects • Experience of emissions monitoring and reporting, and assessing progress on achieving net zero • Experience of climate adaptation planning • Experience of securing external funding for capital delivery projects • Experience of energy audits, energy efficiency measures, retrofit projects, and/or renewable energy technologies • Experience in the public sector • Understanding of the current Scottish Government s priorities and strategies in respect of Climate Change mitigation and adaptation Closing date: 29 May 2024. Interview date set for 10 June 2024. Who we are and our values: We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation. Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference. Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success; we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE EDIRECTED TO BEGIN THE APPLICATION PROCES
Job Title: Internal Communications Specialist Contract: Full Time, Permanent Location: Leicester, Leicestershire (Hybrid Working) Salary: £30,000 - £35,000 Start Date: ASAP - Happy to work around notice periods The Commercial division at SF Recruitment, are currently working with a well-established manufacturing business, who have a fantastic reputation in their field. Due to business growth, and success, my client is now seeking an experienced Communications specialist to join their team on a full time, permanent basis. As an Internal Communications Specialist, you will be responsible for promoting our clients' views and values at every opportunity, whilst developing and growing an inclusive, supportive and encouraging company culture. Additional responsibilities could include: - Project Management - Social Media Campaigns, Recruitment, Annual Plans, Change Management & Development - Build trustworthy and effective relationships with internal departments, including senior management, stakeholders and the Human Resources/Recruitment team. - Ensuring that regular internal communications are effective, and appropriate messaging is received across multiple channels and diverse audiences - Constantly reviewing employee thoughts/feedback and attitude to work, to look at continuous changes required and making positive strategy changes and development where possible - Providing support and guidance to stakeholders, and project managers - Creating engaging reports and PowerPoints to share with the senior management team, to share in senior meetings to implement change - Ensure that all internal company policies, procedures and brands are followed, and challenging these if required The successful Internal Communications Specialist will have previous experience working within a senior Communications or Engagement position, and now looking for their next challenge! You will need to have superb communication and presentation skills both verbal and written and put the employee's experience at the heart of everything you do. A commercial and strategic mindset is essential, as is having experience working on change management projects. Additional skills and experiences required are listed below: - Creating new and engaging content - ensuring that the correct communications channel are used for engagement - Stakeholder management - IT Literate If you would like to progress an application forward, or find out more regarding the above position, please click 'Apply Now' with a copy of your most recently updated CV, or contact Jade directly on (url removed)
May 17, 2024
Full time
Job Title: Internal Communications Specialist Contract: Full Time, Permanent Location: Leicester, Leicestershire (Hybrid Working) Salary: £30,000 - £35,000 Start Date: ASAP - Happy to work around notice periods The Commercial division at SF Recruitment, are currently working with a well-established manufacturing business, who have a fantastic reputation in their field. Due to business growth, and success, my client is now seeking an experienced Communications specialist to join their team on a full time, permanent basis. As an Internal Communications Specialist, you will be responsible for promoting our clients' views and values at every opportunity, whilst developing and growing an inclusive, supportive and encouraging company culture. Additional responsibilities could include: - Project Management - Social Media Campaigns, Recruitment, Annual Plans, Change Management & Development - Build trustworthy and effective relationships with internal departments, including senior management, stakeholders and the Human Resources/Recruitment team. - Ensuring that regular internal communications are effective, and appropriate messaging is received across multiple channels and diverse audiences - Constantly reviewing employee thoughts/feedback and attitude to work, to look at continuous changes required and making positive strategy changes and development where possible - Providing support and guidance to stakeholders, and project managers - Creating engaging reports and PowerPoints to share with the senior management team, to share in senior meetings to implement change - Ensure that all internal company policies, procedures and brands are followed, and challenging these if required The successful Internal Communications Specialist will have previous experience working within a senior Communications or Engagement position, and now looking for their next challenge! You will need to have superb communication and presentation skills both verbal and written and put the employee's experience at the heart of everything you do. A commercial and strategic mindset is essential, as is having experience working on change management projects. Additional skills and experiences required are listed below: - Creating new and engaging content - ensuring that the correct communications channel are used for engagement - Stakeholder management - IT Literate If you would like to progress an application forward, or find out more regarding the above position, please click 'Apply Now' with a copy of your most recently updated CV, or contact Jade directly on (url removed)
Account Director William Martin Location: Remote with travel to meet with colleagues and clients (including regular meetings in London) Salary: £45,000 per annum with Bonus and Car Allowance Job Type: Full time / Permanent Job Description About Us William Martin, part of the wider Marlowe SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes. Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. William Martin Compliance is not just your safety partner but also your pathway to success. About the role The purpose of the job is to be responsible for the delivery of consultancy services to assigned key clients with the support of Technical Account Managers. You will be responsible for overseeing the service deliverables and the technical service specific aspects of individual contracts. Our new Account Director will be a qualified health and safety / fire safety consultant or will possess a sufficient level of relevant technical knowledge and experience and will be responsible for managing our larger property management clients. The Account Director will liaise directly with the clients' Health and Safety team, Facilities Managers and with William Martin Compliance Service Director(s), Team Managers, Technical Managers, Consultants and the Helpdesk team. The role will involve a mixture of business administration, including ensuring services are delivered to the Company's profit targets, drafting up fee proposals, reviewing fees, upselling opportunities and debt management etc., and in accordance with agreed Client Protocols. The Account Director will be at the forefront of our delivery of a high level, responsive quality service to clients and as such, excellent communication skills and a 'can-do' attitude are key. Mental agility and a pro-active approach to problem solving are essential - planning ahead to foresee potential issues and taking personal responsibility for completing tasks. The role is home-based with travel to meet with colleagues and clients (including regular meetings in London). Key Duties: Deal with enquiries from clients and direct client communications. Keep the Client Management Director fully briefed of client specific developments / issues which may arise. Attend client meetings / briefings with the Technical Account Managers or independently, as appropriate. Be proactive and use initiative to develop client accounts through offering additional services to grow the value of accounts year on year. Ensure clients are informed of any high risk / P1 issues arising in accordance with specific client protocols (note that this may be the direct responsibility of the Technical Account Manager). Oversee the QA procedure (in consultation with the Quality, Accreditations and SHE Manager) in terms of ensuring reports are being produced in accordance with SLAs, Client Protocols, WMC standards, as well as legislative requirements and industry standards. Ensure feedback to Consultants via Team Managers / Technical Managers is constructive, balanced and appropriate. Implement and track quality objectives / KPIs. Oversee the adherence to SLAs and co-ordinate with the scheduling team re consultants' visits to ensure SLAs are being met. Oversee the issuing of guidance via client protocols on common issues, new legislation and guidance and client requirements. Assist in the briefing of the Consultant teams on client-specific issues at Consultant meetings. Overseeing the technical responses to H&S / Fire etc. enquiries and meetings around this, any enforcement action, updates to templates, etc. and discussion with clients ahead of such changes. Be fully acquainted with the Meridian risk management system, Report Writer software and the client specific modifications to these systems. Co-ordinate with the Meridian software team to resolve Report Writer issues. Work with the Development Team as appropriate to enhance Meridian or Applications for the client (in strict accordance with WMC new software development protocols). Liaise with the Service Director(s) to ensure consistency across the service disciplines. Oversee the process, together with the Technical Account Managers and Team Managers / Technical Managers, of ensuring Consultants, and particularly new starters, gain knowledge of client accounts. Help to identify Consultant skills / training requirements and to communicate these to the appropriate Team Manager / Technical Manager. Work with Technical Account Manager(s) to produce monthly / annual client reports. Produce and analyse regular and ad-hoc reports of actions raised by Consultants across each client, for example. Identify any significant trends or patterns and identify appropriate recommendations. Monitor progress in closing client-specific Helpdesk tasks, in accordance with client-specific SLAs. Update client specific training materials, as required, to reflect changes in legislation, changes to client policies and procedures etc. Liaise with Training Administrator(s) regarding the planning and scheduling of client training - both online and face-to-face. Assist in the delivery of training to client staff on use of the Meridian system (face-to-face and via Web-Ex) and possibly face-to-face health and safety training (dependant on experience). Managing direct reports (Technical Account Managers). Periodically undertake consultancy services directly, as required. Assist where required to develop WMC internal safety systems and processes. Assist in mobilisation of new client contracts. Monitor and update the company forecast information on a regular basis. Liaise with the Finance Team to ensure client debt is addressed on a regular basis, escalating this to the client where required. Work on annual cost projections and forecasts, reviewing client fees on an annual basis. Provide quotes and fees for complex sites and new mobilisations (i.e. those outside the fee matrix). Oversee and report on client feedback, investigating any negative feedback and addressing corrective actions with the Team Managers / Technical Managers. Where required, co-ordinate and report on annual client feedback surveys. Liaise with external bodies that may complete work on our behalf (tracking their SLAs and escalating any concerns where appropriate). Also, ensuring timely payment to any such external bodies. Produce and communicate agendas and minutes if required. What you will need Essential NEBOSH H&S Diploma or equivalent and a minimum 5 years' experience in advising on H&S / Fire Safety / Asbestos/ Legionella. Ability to work autonomously Willingness to travel (likely to be 60% home based) Ability to work on own initiative and pro-active approach to problem solving Excellent communication skills, both verbal and written. Ability to effectively interact with stakeholders at all levels, including senior executives, technical teams, and business users. Experience of Microsoft Office, other collaborative working systems is essential, as is a thorough working knowledge of Meridian. Desired Ability to deliver training courses Knowledge of FM / Property Management Environmental Knowledge / Qualification Personal Attributes Strong technical, commercial, organisation and operational skills with attention to detail. Honest, trustworthy, and able to work with integrity. Entrepreneurial mindset, with the ability to take an idea and turn it into reality. Customer focused with excellent communication and engagement skills. Strong analytical and problem-solving abilities, with a focus on delivering practical and effective solutions. Ability to make informed decisions under pressure and navigate complex situations. Results orientated with a proven ability to deliver projects on time, within budget, and meeting quality standards. Track record of successfully managing project scope, resources, and risks. Ability to adapt thrive in a fast-paced and dynamic environment. Willingness to embrace change and navigate through ambiguity. Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts . click apply for full job details
May 17, 2024
Full time
Account Director William Martin Location: Remote with travel to meet with colleagues and clients (including regular meetings in London) Salary: £45,000 per annum with Bonus and Car Allowance Job Type: Full time / Permanent Job Description About Us William Martin, part of the wider Marlowe SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes. Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. William Martin Compliance is not just your safety partner but also your pathway to success. About the role The purpose of the job is to be responsible for the delivery of consultancy services to assigned key clients with the support of Technical Account Managers. You will be responsible for overseeing the service deliverables and the technical service specific aspects of individual contracts. Our new Account Director will be a qualified health and safety / fire safety consultant or will possess a sufficient level of relevant technical knowledge and experience and will be responsible for managing our larger property management clients. The Account Director will liaise directly with the clients' Health and Safety team, Facilities Managers and with William Martin Compliance Service Director(s), Team Managers, Technical Managers, Consultants and the Helpdesk team. The role will involve a mixture of business administration, including ensuring services are delivered to the Company's profit targets, drafting up fee proposals, reviewing fees, upselling opportunities and debt management etc., and in accordance with agreed Client Protocols. The Account Director will be at the forefront of our delivery of a high level, responsive quality service to clients and as such, excellent communication skills and a 'can-do' attitude are key. Mental agility and a pro-active approach to problem solving are essential - planning ahead to foresee potential issues and taking personal responsibility for completing tasks. The role is home-based with travel to meet with colleagues and clients (including regular meetings in London). Key Duties: Deal with enquiries from clients and direct client communications. Keep the Client Management Director fully briefed of client specific developments / issues which may arise. Attend client meetings / briefings with the Technical Account Managers or independently, as appropriate. Be proactive and use initiative to develop client accounts through offering additional services to grow the value of accounts year on year. Ensure clients are informed of any high risk / P1 issues arising in accordance with specific client protocols (note that this may be the direct responsibility of the Technical Account Manager). Oversee the QA procedure (in consultation with the Quality, Accreditations and SHE Manager) in terms of ensuring reports are being produced in accordance with SLAs, Client Protocols, WMC standards, as well as legislative requirements and industry standards. Ensure feedback to Consultants via Team Managers / Technical Managers is constructive, balanced and appropriate. Implement and track quality objectives / KPIs. Oversee the adherence to SLAs and co-ordinate with the scheduling team re consultants' visits to ensure SLAs are being met. Oversee the issuing of guidance via client protocols on common issues, new legislation and guidance and client requirements. Assist in the briefing of the Consultant teams on client-specific issues at Consultant meetings. Overseeing the technical responses to H&S / Fire etc. enquiries and meetings around this, any enforcement action, updates to templates, etc. and discussion with clients ahead of such changes. Be fully acquainted with the Meridian risk management system, Report Writer software and the client specific modifications to these systems. Co-ordinate with the Meridian software team to resolve Report Writer issues. Work with the Development Team as appropriate to enhance Meridian or Applications for the client (in strict accordance with WMC new software development protocols). Liaise with the Service Director(s) to ensure consistency across the service disciplines. Oversee the process, together with the Technical Account Managers and Team Managers / Technical Managers, of ensuring Consultants, and particularly new starters, gain knowledge of client accounts. Help to identify Consultant skills / training requirements and to communicate these to the appropriate Team Manager / Technical Manager. Work with Technical Account Manager(s) to produce monthly / annual client reports. Produce and analyse regular and ad-hoc reports of actions raised by Consultants across each client, for example. Identify any significant trends or patterns and identify appropriate recommendations. Monitor progress in closing client-specific Helpdesk tasks, in accordance with client-specific SLAs. Update client specific training materials, as required, to reflect changes in legislation, changes to client policies and procedures etc. Liaise with Training Administrator(s) regarding the planning and scheduling of client training - both online and face-to-face. Assist in the delivery of training to client staff on use of the Meridian system (face-to-face and via Web-Ex) and possibly face-to-face health and safety training (dependant on experience). Managing direct reports (Technical Account Managers). Periodically undertake consultancy services directly, as required. Assist where required to develop WMC internal safety systems and processes. Assist in mobilisation of new client contracts. Monitor and update the company forecast information on a regular basis. Liaise with the Finance Team to ensure client debt is addressed on a regular basis, escalating this to the client where required. Work on annual cost projections and forecasts, reviewing client fees on an annual basis. Provide quotes and fees for complex sites and new mobilisations (i.e. those outside the fee matrix). Oversee and report on client feedback, investigating any negative feedback and addressing corrective actions with the Team Managers / Technical Managers. Where required, co-ordinate and report on annual client feedback surveys. Liaise with external bodies that may complete work on our behalf (tracking their SLAs and escalating any concerns where appropriate). Also, ensuring timely payment to any such external bodies. Produce and communicate agendas and minutes if required. What you will need Essential NEBOSH H&S Diploma or equivalent and a minimum 5 years' experience in advising on H&S / Fire Safety / Asbestos/ Legionella. Ability to work autonomously Willingness to travel (likely to be 60% home based) Ability to work on own initiative and pro-active approach to problem solving Excellent communication skills, both verbal and written. Ability to effectively interact with stakeholders at all levels, including senior executives, technical teams, and business users. Experience of Microsoft Office, other collaborative working systems is essential, as is a thorough working knowledge of Meridian. Desired Ability to deliver training courses Knowledge of FM / Property Management Environmental Knowledge / Qualification Personal Attributes Strong technical, commercial, organisation and operational skills with attention to detail. Honest, trustworthy, and able to work with integrity. Entrepreneurial mindset, with the ability to take an idea and turn it into reality. Customer focused with excellent communication and engagement skills. Strong analytical and problem-solving abilities, with a focus on delivering practical and effective solutions. Ability to make informed decisions under pressure and navigate complex situations. Results orientated with a proven ability to deliver projects on time, within budget, and meeting quality standards. Track record of successfully managing project scope, resources, and risks. Ability to adapt thrive in a fast-paced and dynamic environment. Willingness to embrace change and navigate through ambiguity. Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts . click apply for full job details
This position is responsible for executing the talent strategy, providing a consistent experience to directors, managers and employees and supporting and executing the engagement strategy for the market. You will be a HR partner to managers and directors focusing on the work environment, employee relations, employee retention and business processes by executing the business unit HR strategy. In addition, you will perform needs analysis to identify gaps in areas of compensation, talent, recruiting and change management and partners with Senior HR Leaders and subject matter experts to deliver solutions to meet the needs of their assigned business unit. Your role Human Resources Expertise Serves as subject-matter expert to managers and directors Implements change based on proven change management techniques Applies policies and procedures across an organization; interprets both policies and changes to policy Applies compliance knowledge to protect organization and mitigate risk Seeks ways to proactively improve organizational processes and outcomes; implements solutions that are aligned and consistent with global HR best practices Identifies and reports trends to Senior HR Leaders for business unit Relationship Management Facilitates difficult interactions among organizational stakeholders to achieve optimal outcomes; resolves escalated conflicts among stakeholders Builds consensus and settles disputes on HR policy and practice decisions Business Acumen Executes HR business strategies to drive key business results; provides guidance on HR matters, partnering with subject-matter experts to develop needed solutions Maintains broad-based knowledge of the organization and its operations; uses knowledge of business and HR metrics to facilitate business decisions Demonstrates working knowledge of the labor market and its relation to organizational success Consultation Partners with managers, directors and HR to proactively implement business solutions, utilizing HR expertise and perspective; supports managers on HR projects Coaches managers and directors on HR and business-related issues Aligns solutions with business unit HR strategy and advocates for solution implementation Leadership Executes programs, policies, and procedures to drive an engaged and performing organizational culture Implements and delivers solutions and interventions that address issues of retention, change management, employee engagement, and leadership development, partnering with subject-matter experts as appropriate Executes consistent HR services for the operating entity HR Insights Interprets data and makes recommendations; asks critical questions needed to evaluate data; gathers, analyzes and presents data to managers and recommends solutions that support the culture and the defined HR strategy Analyzes root causes of work environment issues; manages interventions and solutions in collaboration and cooperation with key stakeholders Qualifications & Experience: Previous HR experience including supporting multiple functions and interacting with COE's and business leaders is required B.A. or B.S from accredited university required or equivalent work experience Demonstrated HR expertise at manager or HRBP level preferred Strong facilitation, consulting, relationship-building, influence, negotiation skills, and project management skills Demonstrated business and analytical ability with a proven ability to build relationships and influence different groups Demonstrated implementation and execution ability Capability to interact with individuals at all levels within the organisation Skilled with change processes in complex systems Demonstrated conflict resolution skills Strong situational assessment and objective evaluation skills Advanced written, verbal, and interpersonal communication skills Competencies: Exercise independent judgment with strong attention to detail Analyse, understand and communicate complicated issues to Managers and Employees to ensure understanding Develop solutions based on best practices and customer feedback Solicit input from managers and exercise independent judgment in providing recommendations to the business Effectively facilitate discussions with and deliver communications to large groups of people Ability to handle multiple concurrent tasks and changing priorities What do we offer in return? Ability to discover your strengths, follow your passion and own your own career. Quality products that improve the lives of customers and patients A winning team driven to achieve our mission and deliver remarkable results. Co-workers committed to achieving more and winning the right way. Our benefits include bonuses; commissions; healthcare; family and parenting leaves; wellness programs; onsite gyms and restaurants; discount purchase programs; and service and performance awards - not to mention various social and recreational activities.
May 17, 2024
Full time
This position is responsible for executing the talent strategy, providing a consistent experience to directors, managers and employees and supporting and executing the engagement strategy for the market. You will be a HR partner to managers and directors focusing on the work environment, employee relations, employee retention and business processes by executing the business unit HR strategy. In addition, you will perform needs analysis to identify gaps in areas of compensation, talent, recruiting and change management and partners with Senior HR Leaders and subject matter experts to deliver solutions to meet the needs of their assigned business unit. Your role Human Resources Expertise Serves as subject-matter expert to managers and directors Implements change based on proven change management techniques Applies policies and procedures across an organization; interprets both policies and changes to policy Applies compliance knowledge to protect organization and mitigate risk Seeks ways to proactively improve organizational processes and outcomes; implements solutions that are aligned and consistent with global HR best practices Identifies and reports trends to Senior HR Leaders for business unit Relationship Management Facilitates difficult interactions among organizational stakeholders to achieve optimal outcomes; resolves escalated conflicts among stakeholders Builds consensus and settles disputes on HR policy and practice decisions Business Acumen Executes HR business strategies to drive key business results; provides guidance on HR matters, partnering with subject-matter experts to develop needed solutions Maintains broad-based knowledge of the organization and its operations; uses knowledge of business and HR metrics to facilitate business decisions Demonstrates working knowledge of the labor market and its relation to organizational success Consultation Partners with managers, directors and HR to proactively implement business solutions, utilizing HR expertise and perspective; supports managers on HR projects Coaches managers and directors on HR and business-related issues Aligns solutions with business unit HR strategy and advocates for solution implementation Leadership Executes programs, policies, and procedures to drive an engaged and performing organizational culture Implements and delivers solutions and interventions that address issues of retention, change management, employee engagement, and leadership development, partnering with subject-matter experts as appropriate Executes consistent HR services for the operating entity HR Insights Interprets data and makes recommendations; asks critical questions needed to evaluate data; gathers, analyzes and presents data to managers and recommends solutions that support the culture and the defined HR strategy Analyzes root causes of work environment issues; manages interventions and solutions in collaboration and cooperation with key stakeholders Qualifications & Experience: Previous HR experience including supporting multiple functions and interacting with COE's and business leaders is required B.A. or B.S from accredited university required or equivalent work experience Demonstrated HR expertise at manager or HRBP level preferred Strong facilitation, consulting, relationship-building, influence, negotiation skills, and project management skills Demonstrated business and analytical ability with a proven ability to build relationships and influence different groups Demonstrated implementation and execution ability Capability to interact with individuals at all levels within the organisation Skilled with change processes in complex systems Demonstrated conflict resolution skills Strong situational assessment and objective evaluation skills Advanced written, verbal, and interpersonal communication skills Competencies: Exercise independent judgment with strong attention to detail Analyse, understand and communicate complicated issues to Managers and Employees to ensure understanding Develop solutions based on best practices and customer feedback Solicit input from managers and exercise independent judgment in providing recommendations to the business Effectively facilitate discussions with and deliver communications to large groups of people Ability to handle multiple concurrent tasks and changing priorities What do we offer in return? Ability to discover your strengths, follow your passion and own your own career. Quality products that improve the lives of customers and patients A winning team driven to achieve our mission and deliver remarkable results. Co-workers committed to achieving more and winning the right way. Our benefits include bonuses; commissions; healthcare; family and parenting leaves; wellness programs; onsite gyms and restaurants; discount purchase programs; and service and performance awards - not to mention various social and recreational activities.
When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city. Fast forward 5 years and we operate in 12 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide. We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it. We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allows us to deliver our orders in under 30 minutes. The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it's clear that our journey in the food sector has only just begun. We are already a multi-billion dollar company that is more than doubling in size every year. Deliveroo came top in the FT's' list of Europe's fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte's 'UK Top 50' two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us. The Role You'll help to keep our network of 75,000 riders informed and engaged through digital content. Reporting into the Rider Comms & Partnerships Manager, you will play a key role in supporting the UK and Ireland rider communication channels, content strategy and using Deliveroo brand playbook/guidelines to inform content creation. You'll turn the rider content calendar into reality, and ensure that we're prioritising messages correctly and that we're sending at the right time and through the right channel for the message. In some cases you'll be drafting this from scratch, using the right tone of voice and messaging - other times you'll be working closely with other teams to contribute ideas, approaches and to ensure quality. You'll be using your content creation skills to the test to make graphics, videos, reels, brochures and pitch decks to support rider engagement. Specific priorities in the role: Using CRM channels you will be sending rider comms (website, email, social) - ensuring messages are segmented appropriately Using social media analytics to create an informed content strategy Draft comms supporting rider campaigns including partnerships, competitions and other initiatives supporting our rider proposition Work with Product and Operations to send comms to the designated rider audience to communicate key messages riders need to be aware of Proof and review all outgoing rider comms to ensure accuracy, tone, and compliance Support managing the rider website, ensuring information is up-to-date and accurate Champion comms best practices with stakeholders around the business Talk to riders, getting their feedback and finding opportunities to improve the rider experience Willing to travel for rider events and meetings across the United Kingdom and Ireland Core Competencies Understanding and some experience of a CRM platform (ideally Braze) and CMS (ideally Prismic) Excellent command of written and spoken English, as well as style and tone of voice Exceptional attention to detail and a keen eye for proofreading and editing Excellent time management and the ability to prioritise competing tasks Understanding and experience of email marketing (including segmentation and A/B testing) Preferred Intermediate knowledge of HTML/CSS Intermediate knowledge of social media marketing Intermediate skills in content creation and graphic design Adobe creative suite Figma bonus but not required Life at Deliveroo We are a small team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we're always looking for new ideas and we're very transparent about the decisions we make and why we make them. There are so many questions we need to answer and plenty more we haven't even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous. Benefits and Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company's success. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up's around. Please click here to view our candidate privacy policy. Would you require a visa for employment for where this job is based? If you are currently on a working visa, please share details (visa name and end date) What are your compensation expectations? Please provide a range Annual (GBP) Base (If applicable, Bonus + Shares) What is your notice period/earliest start date? This role is based in London. I confirm I am available to come into the office 3 days a week. What is your experience level in the following: CRM platform (ideally Braze) and CMS (ideally Prismic) Email marketing (including segmentation and A/B testing) HTML/CSS Social media marketing Content creation and graphic design Adobe creative suite Figma
May 17, 2024
Full time
When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city. Fast forward 5 years and we operate in 12 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide. We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it. We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allows us to deliver our orders in under 30 minutes. The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it's clear that our journey in the food sector has only just begun. We are already a multi-billion dollar company that is more than doubling in size every year. Deliveroo came top in the FT's' list of Europe's fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte's 'UK Top 50' two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us. The Role You'll help to keep our network of 75,000 riders informed and engaged through digital content. Reporting into the Rider Comms & Partnerships Manager, you will play a key role in supporting the UK and Ireland rider communication channels, content strategy and using Deliveroo brand playbook/guidelines to inform content creation. You'll turn the rider content calendar into reality, and ensure that we're prioritising messages correctly and that we're sending at the right time and through the right channel for the message. In some cases you'll be drafting this from scratch, using the right tone of voice and messaging - other times you'll be working closely with other teams to contribute ideas, approaches and to ensure quality. You'll be using your content creation skills to the test to make graphics, videos, reels, brochures and pitch decks to support rider engagement. Specific priorities in the role: Using CRM channels you will be sending rider comms (website, email, social) - ensuring messages are segmented appropriately Using social media analytics to create an informed content strategy Draft comms supporting rider campaigns including partnerships, competitions and other initiatives supporting our rider proposition Work with Product and Operations to send comms to the designated rider audience to communicate key messages riders need to be aware of Proof and review all outgoing rider comms to ensure accuracy, tone, and compliance Support managing the rider website, ensuring information is up-to-date and accurate Champion comms best practices with stakeholders around the business Talk to riders, getting their feedback and finding opportunities to improve the rider experience Willing to travel for rider events and meetings across the United Kingdom and Ireland Core Competencies Understanding and some experience of a CRM platform (ideally Braze) and CMS (ideally Prismic) Excellent command of written and spoken English, as well as style and tone of voice Exceptional attention to detail and a keen eye for proofreading and editing Excellent time management and the ability to prioritise competing tasks Understanding and experience of email marketing (including segmentation and A/B testing) Preferred Intermediate knowledge of HTML/CSS Intermediate knowledge of social media marketing Intermediate skills in content creation and graphic design Adobe creative suite Figma bonus but not required Life at Deliveroo We are a small team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we're always looking for new ideas and we're very transparent about the decisions we make and why we make them. There are so many questions we need to answer and plenty more we haven't even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous. Benefits and Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company's success. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up's around. Please click here to view our candidate privacy policy. Would you require a visa for employment for where this job is based? If you are currently on a working visa, please share details (visa name and end date) What are your compensation expectations? Please provide a range Annual (GBP) Base (If applicable, Bonus + Shares) What is your notice period/earliest start date? This role is based in London. I confirm I am available to come into the office 3 days a week. What is your experience level in the following: CRM platform (ideally Braze) and CMS (ideally Prismic) Email marketing (including segmentation and A/B testing) HTML/CSS Social media marketing Content creation and graphic design Adobe creative suite Figma
The Audio Visual Marketing Manager is the focal point of all marketing activities for a wholly owned subsidiary and specialist AV distributor. The role involves proactively managing the implementation of strategic and tactical marketing programs for the portfolio of vendors. The role encompasses interfacing with vendor partners to generate incremental marketing funds from Co-op and MDF, liaising with Vendor Marketing Managers, Distribution Account Managers and Product Managers Key Responsibilities Own all marketing activity on behalf of the Client Own the marketing relationship with all key vendors ensuring all plans are built and executed in alignment with vendor and Client objectives. Liaise with the other marketing team members to co-ordinate work so plans integrate seamlessly. Design marketing assets where possible or coordinate with design contractors and agencies. This will include image sourcing & copywriting. Support the sales and marketing team on all relevant events such as trade shows, partner events, and networking events. Attend sales and marketing meetings to fully understand the strategy and run the interlock meetings between the AV team and Marketing. Manage the social media channels to ensure network interaction and audience growth Tracking & reporting of ROI per activity/campaign and recommending changes to the campaigns and marketing mix where required. Work on building and executing brand strategies, messaging and communications. Ensure social and web are fully utilised to promote and drive the brand requirements. Manage agreed vendor budgets and ensure that all plans are fully executed and invoiced accurately and completely, liaising with Finance as required. Key Competencies Experience in IT related industry, Distribution, Reseller, Vendor, Channel Experience Degree in Marketing or relevant qualification (i.e. CIM) highly preferred. Knowledge of AV vendors and products preferred. Experience in the AV and Technology areas would be an advantage. Knowledge and experience of CRM & Marketing tools would be an advantage such as Canva, Adobe Creative Suite, HubSpot. Ability to handle multiple projects simultaneously in a fast-paced environment. Ability to create well written content with appropriate inputs from stakeholders. Evidence of successful engagement with sales teams to build and agree on go-to-market strategies. Proven success executing multiple, simultaneous marketing campaigns that deliver measurable ROI. Evidence of utilising the full marketing mix (online/offline principles plus events). Experience of planning and delivering creative, demand generation campaigns. Confident & engaging personality to work with sales & marketing teams Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson
May 17, 2024
Full time
The Audio Visual Marketing Manager is the focal point of all marketing activities for a wholly owned subsidiary and specialist AV distributor. The role involves proactively managing the implementation of strategic and tactical marketing programs for the portfolio of vendors. The role encompasses interfacing with vendor partners to generate incremental marketing funds from Co-op and MDF, liaising with Vendor Marketing Managers, Distribution Account Managers and Product Managers Key Responsibilities Own all marketing activity on behalf of the Client Own the marketing relationship with all key vendors ensuring all plans are built and executed in alignment with vendor and Client objectives. Liaise with the other marketing team members to co-ordinate work so plans integrate seamlessly. Design marketing assets where possible or coordinate with design contractors and agencies. This will include image sourcing & copywriting. Support the sales and marketing team on all relevant events such as trade shows, partner events, and networking events. Attend sales and marketing meetings to fully understand the strategy and run the interlock meetings between the AV team and Marketing. Manage the social media channels to ensure network interaction and audience growth Tracking & reporting of ROI per activity/campaign and recommending changes to the campaigns and marketing mix where required. Work on building and executing brand strategies, messaging and communications. Ensure social and web are fully utilised to promote and drive the brand requirements. Manage agreed vendor budgets and ensure that all plans are fully executed and invoiced accurately and completely, liaising with Finance as required. Key Competencies Experience in IT related industry, Distribution, Reseller, Vendor, Channel Experience Degree in Marketing or relevant qualification (i.e. CIM) highly preferred. Knowledge of AV vendors and products preferred. Experience in the AV and Technology areas would be an advantage. Knowledge and experience of CRM & Marketing tools would be an advantage such as Canva, Adobe Creative Suite, HubSpot. Ability to handle multiple projects simultaneously in a fast-paced environment. Ability to create well written content with appropriate inputs from stakeholders. Evidence of successful engagement with sales teams to build and agree on go-to-market strategies. Proven success executing multiple, simultaneous marketing campaigns that deliver measurable ROI. Evidence of utilising the full marketing mix (online/offline principles plus events). Experience of planning and delivering creative, demand generation campaigns. Confident & engaging personality to work with sales & marketing teams Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson
Product, Design and Research UK Hybrid Remote About Sedex More than 85,000 businesses across the world have made Sedex their trusted partner in creating a more socially and environmentally sustainable supply chain. From our platform's unrivalled data insights to our team's expert guidance, Sedex makes it easy for companies to manage, assess and report on sustainability performance. Our Vision is to be a leader in making global supply chains more socially and environmentally sustainable. Our Mission is to supply data-driven insight through the most accessible tools and services. We engage with companies and our community to continuously improve their environmental, social, and governance (ESG) outcomes. The role We are looking for someone to join us at an exciting time as we build on and significantly expand Sedex's footprint in the ESG market by improving and developing products to support our clients with their supply chain governance. This role will be responsible for the continuous improvement and expansion of our auditing-assessment products - working alongside our lead PM to identify the right opportunities or problems to work on, then moving into development, launch and iteration cycles to get to the right product/market fit for our different clients and users. Key Responsibilities Responsible for taking an idea to market with the greatest chance of commercial success in the shortest timeframe possible - and the solution you ship needs to change a KPI we care about Working in a data-informed way using research to decide what customer problems or market opportunities to solve and testing different solutions to find the best approach Delivering MVPs by breaking problems down into micro-problems and delivering only what's necessary to validate hypothesis along the way Creating and owning the product backlog, gathering requirements from both internal and external users to define the product goals and vision and ensure these are fully understood by the team. Ensure implementation plans match expectations. Authoring epics, features, and user stories and helping the team refine these as they progress through the development process and facilitate the creation and maintenance of proper product documentation. Communicating with and gaining buy-in from diverse stakeholders, including product and engineering leadership, technology teams, commercial teams, and our Exec, etc. You'll move between commercial, GTM, and market positioning conversations as well as technical and data requirements and the day-to-day work with your cross-functional squad (we call them pods here) Provide internal and customer training (where appropriate) on how to use the product or service. Answer incoming questions about the product and its capabilities. Once your solution is shipped, you'll measure the impact and track changes to agreed KPIs Champion product development best practices to ensure products are delivered to a high quality and are easy to maintain and extend, and you'll constantly advocate the product mindset. You'll work closely with the 4-5 other product managers to create and progress a shared product vision, share best practices, and have peer-to-peer support. Knowledge, Skills & Experience Self-aware self-starter with a great product sense and commercial mindset Strategic, analytical, creative, and data-informed in how you work and inform decisions Comfortable with how to 'do product'- ballpark 3+ years of product management experience Capacity for a 'Full-stack' style of product development - our proposition focused PMs are responsible for their ESG data collection/inputs as well as the user experience and insights served to our clients on our B2B SAAS platform Experience working through discovery topics for new audiences or market entry as well as developing those findings into a well-prioritised and evidenced roadmap Ability to add value to product marketing - working on GTM, positioning, and messaging for your product area Passion for bringing people on the journey - with strong collaboration, internal communications, stakeholder engagement, and change management Specialism - for this role having experience with Auditing or ESG data or products would be a significant advantage to hit the ground running Our product & technology team set up At any given time Sedex has 4-6 cross-functional scrum teams, usually made up of a product manager, product designer, and developers. Our User Research, UX copywriting, Product Marketing, and Product/GA data analytics experts are shared across the teams If we have two teams working in the same domain, you might be the Product Manager across both teams designing the e2e customer journey Teams are assigned one or two strategically important problems to solve and a KPI to meet. After that, it's over to the team to identify how best to solve the problem and meet the KPI We are open-minded about how to solve customer problems and do as much discovery and testing as possible to make sure we identify the most valuable problems to solve and the best solution to solve the problems Collaboration is key - we work side by side with many different business functions to deliver products to market We look to the product managers to ensure we stay ruthlessly focused on solving the biggest customer problems and delivering iterative solutions that provide customer value We're agile (not just in product and tech but across the entire business) We usually use Scrum to deliver Our culture At Sedex, we are passionate about helping businesses become truly sustainable and ethical across their operations and supply chains. We believe that all people have the right to a safe workplace, where they are treated with respect and paid fair wages, free of harassment and discrimination. We strive to achieve these beliefs through inclusive behaviors that embody our values of being collaborative, responsible, transparent, quality-driven, and committed to service excellence. We want everyone to feel they can be themselves and thrive at work - in every country, in everything we do, every day. We are focused on providing a culture characterised by inclusive everyday behaviors built on a foundation of respect and appreciation for diversity in all its forms. Privacy Policy Sedex is committed to protecting the privacy of its website users and members. Sedex uses any personal information you submit to us in accordance with this policy. The General Data Protection Regulation (GDPR) requires us to ensure that any personal information you provide us is processed fairly and lawfully. Sedex is the data controller in relation to any personal information you submit. Click here to view our privacy policy Product, Design and Research UK Hybrid Remote Loading application form Already working at Sedex? Let's recruit together and find your next colleague.
May 17, 2024
Full time
Product, Design and Research UK Hybrid Remote About Sedex More than 85,000 businesses across the world have made Sedex their trusted partner in creating a more socially and environmentally sustainable supply chain. From our platform's unrivalled data insights to our team's expert guidance, Sedex makes it easy for companies to manage, assess and report on sustainability performance. Our Vision is to be a leader in making global supply chains more socially and environmentally sustainable. Our Mission is to supply data-driven insight through the most accessible tools and services. We engage with companies and our community to continuously improve their environmental, social, and governance (ESG) outcomes. The role We are looking for someone to join us at an exciting time as we build on and significantly expand Sedex's footprint in the ESG market by improving and developing products to support our clients with their supply chain governance. This role will be responsible for the continuous improvement and expansion of our auditing-assessment products - working alongside our lead PM to identify the right opportunities or problems to work on, then moving into development, launch and iteration cycles to get to the right product/market fit for our different clients and users. Key Responsibilities Responsible for taking an idea to market with the greatest chance of commercial success in the shortest timeframe possible - and the solution you ship needs to change a KPI we care about Working in a data-informed way using research to decide what customer problems or market opportunities to solve and testing different solutions to find the best approach Delivering MVPs by breaking problems down into micro-problems and delivering only what's necessary to validate hypothesis along the way Creating and owning the product backlog, gathering requirements from both internal and external users to define the product goals and vision and ensure these are fully understood by the team. Ensure implementation plans match expectations. Authoring epics, features, and user stories and helping the team refine these as they progress through the development process and facilitate the creation and maintenance of proper product documentation. Communicating with and gaining buy-in from diverse stakeholders, including product and engineering leadership, technology teams, commercial teams, and our Exec, etc. You'll move between commercial, GTM, and market positioning conversations as well as technical and data requirements and the day-to-day work with your cross-functional squad (we call them pods here) Provide internal and customer training (where appropriate) on how to use the product or service. Answer incoming questions about the product and its capabilities. Once your solution is shipped, you'll measure the impact and track changes to agreed KPIs Champion product development best practices to ensure products are delivered to a high quality and are easy to maintain and extend, and you'll constantly advocate the product mindset. You'll work closely with the 4-5 other product managers to create and progress a shared product vision, share best practices, and have peer-to-peer support. Knowledge, Skills & Experience Self-aware self-starter with a great product sense and commercial mindset Strategic, analytical, creative, and data-informed in how you work and inform decisions Comfortable with how to 'do product'- ballpark 3+ years of product management experience Capacity for a 'Full-stack' style of product development - our proposition focused PMs are responsible for their ESG data collection/inputs as well as the user experience and insights served to our clients on our B2B SAAS platform Experience working through discovery topics for new audiences or market entry as well as developing those findings into a well-prioritised and evidenced roadmap Ability to add value to product marketing - working on GTM, positioning, and messaging for your product area Passion for bringing people on the journey - with strong collaboration, internal communications, stakeholder engagement, and change management Specialism - for this role having experience with Auditing or ESG data or products would be a significant advantage to hit the ground running Our product & technology team set up At any given time Sedex has 4-6 cross-functional scrum teams, usually made up of a product manager, product designer, and developers. Our User Research, UX copywriting, Product Marketing, and Product/GA data analytics experts are shared across the teams If we have two teams working in the same domain, you might be the Product Manager across both teams designing the e2e customer journey Teams are assigned one or two strategically important problems to solve and a KPI to meet. After that, it's over to the team to identify how best to solve the problem and meet the KPI We are open-minded about how to solve customer problems and do as much discovery and testing as possible to make sure we identify the most valuable problems to solve and the best solution to solve the problems Collaboration is key - we work side by side with many different business functions to deliver products to market We look to the product managers to ensure we stay ruthlessly focused on solving the biggest customer problems and delivering iterative solutions that provide customer value We're agile (not just in product and tech but across the entire business) We usually use Scrum to deliver Our culture At Sedex, we are passionate about helping businesses become truly sustainable and ethical across their operations and supply chains. We believe that all people have the right to a safe workplace, where they are treated with respect and paid fair wages, free of harassment and discrimination. We strive to achieve these beliefs through inclusive behaviors that embody our values of being collaborative, responsible, transparent, quality-driven, and committed to service excellence. We want everyone to feel they can be themselves and thrive at work - in every country, in everything we do, every day. We are focused on providing a culture characterised by inclusive everyday behaviors built on a foundation of respect and appreciation for diversity in all its forms. Privacy Policy Sedex is committed to protecting the privacy of its website users and members. Sedex uses any personal information you submit to us in accordance with this policy. The General Data Protection Regulation (GDPR) requires us to ensure that any personal information you provide us is processed fairly and lawfully. Sedex is the data controller in relation to any personal information you submit. Click here to view our privacy policy Product, Design and Research UK Hybrid Remote Loading application form Already working at Sedex? Let's recruit together and find your next colleague.
Account Director, Digital Channels Strategy Account Director, Digital Channels Strategy Job title: Account Director, Digital Channels Strategy Group: Mindshare Worldwide Reports to: Channels Strategy, Business Director Mindshare is a media services company that accelerates Good Growth for its clients. Our company values of energy, empathy and impact bind together our diverse global family of 10,000 people from every culture and with every specialist skill you can imagine. People at Mindshare create ideas and solutions that help not only our clients, but also the industry and the world. You can check out some of our people stories and client work and awards on LinkedIn or Instagram or hear about the company in the words of our own people here . What We Can Offer You At Mindshare Worldwide, we offer a competitive salary package, with 25 days holiday increasing with service to a maximum of 30 days, with the option to buy an extra 5 days per year. We also have an enhanced pension scheme, Bupa healthcare, a monthly wellbeing fund and early finishes on a Friday during summer. These are just some of the great benefits we offer. Based ten minutes from London Bridge tube station, our office has a rooftop with 360 views of London - a great space to hang out with colleagues and friends! We also offer an extensive training programme to help guide your career development, there's a wide range of options to suit everyone at all levels of your career. Our Values & Behaviours Our new values, of Energy , Empathy and Impact not only align with our Good Growth ambition but represent our commitment and dedication to our people, helping them grow their careers, fostering creativity, embracing humanity, and changing the world. At Mindshare we are open to difference . We believe in being open and supportive of our people and all their differences to help them succeed. Be different at Mindshare and use your difference to shape the world through media. Our Commitment We want you to have the best opportunity to show us your skills and talents, please let us know if there is anything we can do to make the application/interview process work for you. Should you require any adjustments or if you require this document in another format, such as large print or audio, please contact . Channel & Solutions Channel & Solutions exists to evolve how we engage with clients across all things digital - where it be strategy, activation, or consultancy. For us it's about how we leverage and integrate our capabilities, tools and people to drive growth for clients. We understand that setting up and optimising media isn't enough, we need to understand the eco-system that influences true business performance, and the role media plays in influencing that and be able to adapt it to drive stronger business outcomes. As part of Channel & Solutions, there is a collective of Channel management (media activation), Channels Strategy (solutions building) and Channel Development (capability enrichment). The Role The Channels Strategy, Director, will hold a key role in the development and ongoing management of the channel strategy function within Channel & Solutions. They will play an integral role in evangelising and developing our integrated business growth driving digital product. You will have responsibility for the integration of multiple elements of digital to create and own holistic strategies and frameworks that are deep rooted in driving business performance. As a Channel Strategist, you will be expected to identify and lead, our approach to resolving client challenges via the use of digital media and services. You will be the point-person for the client's day to day agency interaction for digital and be responsible for promoting the most robust plan possible to drive client growth, whilst maximizing the abilities within the agency network and industry. Whilst operating in a department and team-based structure, you will be expected to guide and develop digital knowledge across the team so to fully leverage their channel skills whilst also outlining the foundation of decisioning and strategy for your choices in digital. As a senior lead of digital in the agency the role will contribute to the creation and sharing of opinion pieces, products and solutions, development of training material etc. Reporting Structure The role will report directly into the Digital Channels, Business Director, and you will work closely with your peers including key members of our channel development and channels management delivery teams. The Ideal Candidate As a director, you will have a proven track record in leading, and inspiring future thinking digtial strategy and plans for various brands within a global/multi-market environment. Each proposal may be different and require different stakeholder engagement, therefore a wide understanding for the digital eco-system is paramount, as you'll need to dial into audience first thinking and delivery capabilities to drive growth your given client portfolio. You will be expected to be able to demonstrate digital expertise that covers Search, Social and Programmatic practice whilst also engaging further to incorporate organic, content and creative impact and the role of deep insight and analytics to inform decisioning. Role Responsibilities Be responsible for integrated strategy across all digital channels, paid and organic, and the integration of offline synergy planning with digital Supporting performance and client growth from the Mindshare framework of thinking Implement ways of working that enhance our digital practice, but not limited to, forecasting, integrating audience strategy into digital, building for profit or LTV. Developing global digital strategies for big global clients, including a portfolio of brands. Immersing yourself in the client's business including knowing the client's products inside out and applying this knowledge to deliver innovative, ambitious client plans and service. Writing communications strategies, tailored to digital media which help clients to understand new opportunities in a simple but exciting way Agency Responsibilities Delivering client performance Take ultimate responsibility for the output of your team, both clients facing and operational Be the central client contact for your client portfolio, dealing at Director level and above with senior management within the client and agency organization Apply best practice rigor to the delivery digtial strategy and planning Maintain a forward thinking and innovative approach in the development of digital Attend all important internal and external client meetings; provide outstanding levels of client service in a proactive manner Keep up to date with industry developments in order to offer POVs Become an expert in all Digital services offered by Mindshare Build a reputation as a trusted senior advisor for internal and external stakeholders Play an active role in pitches, and other cross agency initiatives Surfacing the best work within the team and promoting this internally and externally via case study submissions / award entries etc. Enter relevant industry awards and create POVs regarding industry developments Contribute to key industry events and represent Mindshare externally Regular development of opinion pieces related to Digital to be shared across the agency, build external and internal profile and act as a thought leader in the Programmatic space. Build and maintain relationships with Client Leads, offering strategic guidance (in line with BD vision) to help grow the business and strengthen the relationship Work with HR/other channel leads to ensure the Channels & Solutions story is positioned correctly with recruiters Develop the profile of Mindshare Channels & Solutions through training, presentations, and other communication Support Senior leadership and line manager with regular updates on up-and-coming innovation, changes to industry landscape Inspiring our people Take responsibility for your team's development and career progression within the agency Maintain a positive attitude towards all areas of our work and looking for opportunities and solutions from challenges Establish a relationship with key senior clients, through QBRs/proactive projects Regular maintenance of talent mapping and career path development plans for all direct reports. Regularly update the team alongside the BD on live initiatives, business performance, new business opportunities and any other relevant topics Maintain a strong line of communication with all team members including the Digtal Lead, senior leadership, etc. Work with BD and HR teams to develop and maintain training plans to plug any skills gaps around the team Play an active role in the recruitment and interviewing process to build strong teams Driving our process Take the lead on one or more integration projects across the department, and supporting other projects Develop and maintain on-boarding process for new starters Ensure briefing, planning and finance processes are strictly adhered to by the team Developing our product Develop roadmaps for the Digital product, to differentiate and future proof our offering Create a consistent, challenging . click apply for full job details
May 17, 2024
Full time
Account Director, Digital Channels Strategy Account Director, Digital Channels Strategy Job title: Account Director, Digital Channels Strategy Group: Mindshare Worldwide Reports to: Channels Strategy, Business Director Mindshare is a media services company that accelerates Good Growth for its clients. Our company values of energy, empathy and impact bind together our diverse global family of 10,000 people from every culture and with every specialist skill you can imagine. People at Mindshare create ideas and solutions that help not only our clients, but also the industry and the world. You can check out some of our people stories and client work and awards on LinkedIn or Instagram or hear about the company in the words of our own people here . What We Can Offer You At Mindshare Worldwide, we offer a competitive salary package, with 25 days holiday increasing with service to a maximum of 30 days, with the option to buy an extra 5 days per year. We also have an enhanced pension scheme, Bupa healthcare, a monthly wellbeing fund and early finishes on a Friday during summer. These are just some of the great benefits we offer. Based ten minutes from London Bridge tube station, our office has a rooftop with 360 views of London - a great space to hang out with colleagues and friends! We also offer an extensive training programme to help guide your career development, there's a wide range of options to suit everyone at all levels of your career. Our Values & Behaviours Our new values, of Energy , Empathy and Impact not only align with our Good Growth ambition but represent our commitment and dedication to our people, helping them grow their careers, fostering creativity, embracing humanity, and changing the world. At Mindshare we are open to difference . We believe in being open and supportive of our people and all their differences to help them succeed. Be different at Mindshare and use your difference to shape the world through media. Our Commitment We want you to have the best opportunity to show us your skills and talents, please let us know if there is anything we can do to make the application/interview process work for you. Should you require any adjustments or if you require this document in another format, such as large print or audio, please contact . Channel & Solutions Channel & Solutions exists to evolve how we engage with clients across all things digital - where it be strategy, activation, or consultancy. For us it's about how we leverage and integrate our capabilities, tools and people to drive growth for clients. We understand that setting up and optimising media isn't enough, we need to understand the eco-system that influences true business performance, and the role media plays in influencing that and be able to adapt it to drive stronger business outcomes. As part of Channel & Solutions, there is a collective of Channel management (media activation), Channels Strategy (solutions building) and Channel Development (capability enrichment). The Role The Channels Strategy, Director, will hold a key role in the development and ongoing management of the channel strategy function within Channel & Solutions. They will play an integral role in evangelising and developing our integrated business growth driving digital product. You will have responsibility for the integration of multiple elements of digital to create and own holistic strategies and frameworks that are deep rooted in driving business performance. As a Channel Strategist, you will be expected to identify and lead, our approach to resolving client challenges via the use of digital media and services. You will be the point-person for the client's day to day agency interaction for digital and be responsible for promoting the most robust plan possible to drive client growth, whilst maximizing the abilities within the agency network and industry. Whilst operating in a department and team-based structure, you will be expected to guide and develop digital knowledge across the team so to fully leverage their channel skills whilst also outlining the foundation of decisioning and strategy for your choices in digital. As a senior lead of digital in the agency the role will contribute to the creation and sharing of opinion pieces, products and solutions, development of training material etc. Reporting Structure The role will report directly into the Digital Channels, Business Director, and you will work closely with your peers including key members of our channel development and channels management delivery teams. The Ideal Candidate As a director, you will have a proven track record in leading, and inspiring future thinking digtial strategy and plans for various brands within a global/multi-market environment. Each proposal may be different and require different stakeholder engagement, therefore a wide understanding for the digital eco-system is paramount, as you'll need to dial into audience first thinking and delivery capabilities to drive growth your given client portfolio. You will be expected to be able to demonstrate digital expertise that covers Search, Social and Programmatic practice whilst also engaging further to incorporate organic, content and creative impact and the role of deep insight and analytics to inform decisioning. Role Responsibilities Be responsible for integrated strategy across all digital channels, paid and organic, and the integration of offline synergy planning with digital Supporting performance and client growth from the Mindshare framework of thinking Implement ways of working that enhance our digital practice, but not limited to, forecasting, integrating audience strategy into digital, building for profit or LTV. Developing global digital strategies for big global clients, including a portfolio of brands. Immersing yourself in the client's business including knowing the client's products inside out and applying this knowledge to deliver innovative, ambitious client plans and service. Writing communications strategies, tailored to digital media which help clients to understand new opportunities in a simple but exciting way Agency Responsibilities Delivering client performance Take ultimate responsibility for the output of your team, both clients facing and operational Be the central client contact for your client portfolio, dealing at Director level and above with senior management within the client and agency organization Apply best practice rigor to the delivery digtial strategy and planning Maintain a forward thinking and innovative approach in the development of digital Attend all important internal and external client meetings; provide outstanding levels of client service in a proactive manner Keep up to date with industry developments in order to offer POVs Become an expert in all Digital services offered by Mindshare Build a reputation as a trusted senior advisor for internal and external stakeholders Play an active role in pitches, and other cross agency initiatives Surfacing the best work within the team and promoting this internally and externally via case study submissions / award entries etc. Enter relevant industry awards and create POVs regarding industry developments Contribute to key industry events and represent Mindshare externally Regular development of opinion pieces related to Digital to be shared across the agency, build external and internal profile and act as a thought leader in the Programmatic space. Build and maintain relationships with Client Leads, offering strategic guidance (in line with BD vision) to help grow the business and strengthen the relationship Work with HR/other channel leads to ensure the Channels & Solutions story is positioned correctly with recruiters Develop the profile of Mindshare Channels & Solutions through training, presentations, and other communication Support Senior leadership and line manager with regular updates on up-and-coming innovation, changes to industry landscape Inspiring our people Take responsibility for your team's development and career progression within the agency Maintain a positive attitude towards all areas of our work and looking for opportunities and solutions from challenges Establish a relationship with key senior clients, through QBRs/proactive projects Regular maintenance of talent mapping and career path development plans for all direct reports. Regularly update the team alongside the BD on live initiatives, business performance, new business opportunities and any other relevant topics Maintain a strong line of communication with all team members including the Digtal Lead, senior leadership, etc. Work with BD and HR teams to develop and maintain training plans to plug any skills gaps around the team Play an active role in the recruitment and interviewing process to build strong teams Driving our process Take the lead on one or more integration projects across the department, and supporting other projects Develop and maintain on-boarding process for new starters Ensure briefing, planning and finance processes are strictly adhered to by the team Developing our product Develop roadmaps for the Digital product, to differentiate and future proof our offering Create a consistent, challenging . click apply for full job details
WHAT YOU'LL DO To realize our digital transformation, we need to constantly transform and adapt our products, experiences, processes, technology, and how we operate. Delivering our clients unrivaled experience of exceptional service, value and flexibility is part of our DNA. We are looking for people who are passionate about driving adoption of digital products and innovation in this space as well as agile ways of working. We need people within our Change Management Center of Expertise (CoE) who will develop and deploy Change Management and Communication expertise to support product portfolio and squad objectives and outcomes. The Senior Change & Communication Specialist role brings change management knowledge and experience collaborating with product delivery teams. You will work with a team of highly specialized experts to support the delivery of BCG's digital products across different squads. You will partner with other change agents in the change management CoE to identify, use and contribute to best practices and lessons learned. Basic job responsibilities include: Deliver on agile change management approaches for digital products, focused on embedding the products into the and driving adoption Conduct stakeholder assessments, identifying key stakeholders and areas of focus; develop stakeholder engagement plans. Conduct change impact assessments, identifying risks to delivery/adoption; articulate practical and actionable mitigation activities. Develop and deliver tactical and strategic communication plans, aligned to the change management approach Write, review, and send tactical and strategic communications Track Change Management KPIs and metrics Engage with squads to understand roadmaps. Proactively identify and clearly articulate upcoming change to support the roadmaps. Manage stakeholder expectations while working across multiple workstreams Collaborate with cross-functional teams, designers and vendors to facilitate change activities YOU'RE GOOD AT Dealing with ambiguity Change Management delivery, ideally in an Agile context as well as product communication Adopting the end users' perspectives and bringing that lens to the table Excellent communication skills (fluency in English language - written and oral) Working with a virtual team spread-out across time zones Learning new skills and capabilities, e.g. products, technology platforms Accuracy and strong attention to detail Prioritizing and working in a fast-paced, collaborative, and service-oriented environment Strong presence and communications as well as listening skills, with an ability engage effectively both in 1:1 and large group settings Effectively presenting and facilitating discussions in-person and virtually Passionate about driving change and enabling employees A flexible, adaptive, and creative mindset YOU BRING (EXPERIENCE & QUALIFICATIONS) 4-6 years of experience in project management-based change management role Change management professional certification a plus Experience operating in an Agile operating model preferred Excellent verbal and written communication. Fluent in English (writing, reading, speaking) University degree with demonstrated high academic achievement preferred Consulting experience a plus but not required YOU'LL WORK WITH Our teams drive adoption and use of digital tools across BCG. The team engages end users through direct communications and change management activities. They also drive the enablement agenda via training approaches. The team provides end-to-end product marketing, change management, communications and enablement support to the product portfolio leaders and product owners-from strategy development to detailed planning and execution. ADDITIONAL INFORMATION Digital Workplace, Knowledge Management and Product Enablement (WKE) team members are the gatekeepers to both internal and external knowledge at BCG. We deliver end-to-end content lifecycle as well as enable unparalleled collaboration across BCG and its clients. We create opportunities for BCGers to increase productivity, efficiency and connectivity by delivering a suite of knowledge and collaboration tools and leverage digital product management, data science and analytics to do so. WKE is made up of a diverse and cross functional team of specialists, project managers, and change agents who provide BCG with seamless access to a fully integrated knowledge ecosystem and a portfolio of digital collaboration tools allowing BCG to work smarter while driving commercial excellence and empowering innovation. We rely on team members with a diversity of talents, skills and experiences to keep BCG in the know.
May 17, 2024
Full time
WHAT YOU'LL DO To realize our digital transformation, we need to constantly transform and adapt our products, experiences, processes, technology, and how we operate. Delivering our clients unrivaled experience of exceptional service, value and flexibility is part of our DNA. We are looking for people who are passionate about driving adoption of digital products and innovation in this space as well as agile ways of working. We need people within our Change Management Center of Expertise (CoE) who will develop and deploy Change Management and Communication expertise to support product portfolio and squad objectives and outcomes. The Senior Change & Communication Specialist role brings change management knowledge and experience collaborating with product delivery teams. You will work with a team of highly specialized experts to support the delivery of BCG's digital products across different squads. You will partner with other change agents in the change management CoE to identify, use and contribute to best practices and lessons learned. Basic job responsibilities include: Deliver on agile change management approaches for digital products, focused on embedding the products into the and driving adoption Conduct stakeholder assessments, identifying key stakeholders and areas of focus; develop stakeholder engagement plans. Conduct change impact assessments, identifying risks to delivery/adoption; articulate practical and actionable mitigation activities. Develop and deliver tactical and strategic communication plans, aligned to the change management approach Write, review, and send tactical and strategic communications Track Change Management KPIs and metrics Engage with squads to understand roadmaps. Proactively identify and clearly articulate upcoming change to support the roadmaps. Manage stakeholder expectations while working across multiple workstreams Collaborate with cross-functional teams, designers and vendors to facilitate change activities YOU'RE GOOD AT Dealing with ambiguity Change Management delivery, ideally in an Agile context as well as product communication Adopting the end users' perspectives and bringing that lens to the table Excellent communication skills (fluency in English language - written and oral) Working with a virtual team spread-out across time zones Learning new skills and capabilities, e.g. products, technology platforms Accuracy and strong attention to detail Prioritizing and working in a fast-paced, collaborative, and service-oriented environment Strong presence and communications as well as listening skills, with an ability engage effectively both in 1:1 and large group settings Effectively presenting and facilitating discussions in-person and virtually Passionate about driving change and enabling employees A flexible, adaptive, and creative mindset YOU BRING (EXPERIENCE & QUALIFICATIONS) 4-6 years of experience in project management-based change management role Change management professional certification a plus Experience operating in an Agile operating model preferred Excellent verbal and written communication. Fluent in English (writing, reading, speaking) University degree with demonstrated high academic achievement preferred Consulting experience a plus but not required YOU'LL WORK WITH Our teams drive adoption and use of digital tools across BCG. The team engages end users through direct communications and change management activities. They also drive the enablement agenda via training approaches. The team provides end-to-end product marketing, change management, communications and enablement support to the product portfolio leaders and product owners-from strategy development to detailed planning and execution. ADDITIONAL INFORMATION Digital Workplace, Knowledge Management and Product Enablement (WKE) team members are the gatekeepers to both internal and external knowledge at BCG. We deliver end-to-end content lifecycle as well as enable unparalleled collaboration across BCG and its clients. We create opportunities for BCGers to increase productivity, efficiency and connectivity by delivering a suite of knowledge and collaboration tools and leverage digital product management, data science and analytics to do so. WKE is made up of a diverse and cross functional team of specialists, project managers, and change agents who provide BCG with seamless access to a fully integrated knowledge ecosystem and a portfolio of digital collaboration tools allowing BCG to work smarter while driving commercial excellence and empowering innovation. We rely on team members with a diversity of talents, skills and experiences to keep BCG in the know.
Technical Delivery Manager - Remote working (UK based) The Ashdown Group has been engaged by a highly respected international data services business, to assist in their search for a Technical Delivery manager This is offered on a fully remote (UK based) working and with a flexible hours working pattern. The key requirements of the role is responsibility for ensuring the technical delivery of software projects that span across multiple countries. Working with the Technical Lead and key stakeholder to manage resources needed for each project, schedules and to stage gate quality and SDLC control guidelines throughout the full development life cycle. You will be responsible for the management of any software & data development issues, risks and project change requests and ensure the delivery of the project delivery on time. As the Technical Delivery Manager you will work closely with the Scrum Master and Project Manager to deliver projects using agile and waterfall methods. You will be responsible for full project life cycle ownership, which will include full implementation from initiation to deployment for full platform migrations, there will be several interdependent programmes running simultaneously. You will work closely with the software development and ETL development managers to manage all technical deliveries, as well as working with the Lead Project Manager, reporting on technical delivery, test and deployment management activities. You'll prepare estimates and detailed plan for the delivery phase of the project and ensure adequate resources are deployed to achieve project objectives in planned timeframes. Additionally you will develop and manage all aspects of the technical delivery and program engagement from planning, external vendor relationships, communications, resources, change, risks and issues. The successful candidate will have a back ground in Technical delivery of software development projects with excellent experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall. You will have strong leadership, and motivational skills including experience delivering software migration programmes, working within technology organizations. With proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence. Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance You'll have a good knowledge of software development lifecycle and be technically competent with various software programs, including but not limited to Microsoft Office and JIRA. ITIL Knowledge - ideally at least to ITIL Foundation level. Experience in successfully leading software development projects and programs to on-time, on-schedule and within budget. This is an international organisation and any foreign language skills (especially Spanish, German) would be advantageous but is not essential Our client are a collaborative organisation offering a fully inclusive working environment, the role of Technical delivery manage is paying up to £70,000 , fully remote working within the UK and flexible hours with a generous benefits package. Appian Project Manager Large insurance company Initial 6 month contract (outside IR35) with day rate up to £700 Hybrid working with ideally one day a week in LondonA global insurance company are looking for an experience Project Manager to work with their claims function to deliver a new FNOL tool on an Appian platform The Ashdown Group has been engaged by a highly respected international data services business, to assist in their search for a Technical Delivery managerThis is offered on a fully remote (UK based) working and with a flexible hours working pattern.The key requirements of the role is responsibility for ensuring the technical delivery of Chesterfield, Hybrid - £57,000 - 12 month Fixed-Term ContractWe are looking for an experienced IT Manager to fill a crucial role within our clients team who operate within the healthcare sector. This role will be responsible for coordinating resources to deliver the highest standard of IT infrastructure service to the company and users.Key areas of Not all our jobs make it online. Sign up for Job Alerts and receive our best roles first.
May 17, 2024
Full time
Technical Delivery Manager - Remote working (UK based) The Ashdown Group has been engaged by a highly respected international data services business, to assist in their search for a Technical Delivery manager This is offered on a fully remote (UK based) working and with a flexible hours working pattern. The key requirements of the role is responsibility for ensuring the technical delivery of software projects that span across multiple countries. Working with the Technical Lead and key stakeholder to manage resources needed for each project, schedules and to stage gate quality and SDLC control guidelines throughout the full development life cycle. You will be responsible for the management of any software & data development issues, risks and project change requests and ensure the delivery of the project delivery on time. As the Technical Delivery Manager you will work closely with the Scrum Master and Project Manager to deliver projects using agile and waterfall methods. You will be responsible for full project life cycle ownership, which will include full implementation from initiation to deployment for full platform migrations, there will be several interdependent programmes running simultaneously. You will work closely with the software development and ETL development managers to manage all technical deliveries, as well as working with the Lead Project Manager, reporting on technical delivery, test and deployment management activities. You'll prepare estimates and detailed plan for the delivery phase of the project and ensure adequate resources are deployed to achieve project objectives in planned timeframes. Additionally you will develop and manage all aspects of the technical delivery and program engagement from planning, external vendor relationships, communications, resources, change, risks and issues. The successful candidate will have a back ground in Technical delivery of software development projects with excellent experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall. You will have strong leadership, and motivational skills including experience delivering software migration programmes, working within technology organizations. With proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence. Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance You'll have a good knowledge of software development lifecycle and be technically competent with various software programs, including but not limited to Microsoft Office and JIRA. ITIL Knowledge - ideally at least to ITIL Foundation level. Experience in successfully leading software development projects and programs to on-time, on-schedule and within budget. This is an international organisation and any foreign language skills (especially Spanish, German) would be advantageous but is not essential Our client are a collaborative organisation offering a fully inclusive working environment, the role of Technical delivery manage is paying up to £70,000 , fully remote working within the UK and flexible hours with a generous benefits package. Appian Project Manager Large insurance company Initial 6 month contract (outside IR35) with day rate up to £700 Hybrid working with ideally one day a week in LondonA global insurance company are looking for an experience Project Manager to work with their claims function to deliver a new FNOL tool on an Appian platform The Ashdown Group has been engaged by a highly respected international data services business, to assist in their search for a Technical Delivery managerThis is offered on a fully remote (UK based) working and with a flexible hours working pattern.The key requirements of the role is responsibility for ensuring the technical delivery of Chesterfield, Hybrid - £57,000 - 12 month Fixed-Term ContractWe are looking for an experienced IT Manager to fill a crucial role within our clients team who operate within the healthcare sector. This role will be responsible for coordinating resources to deliver the highest standard of IT infrastructure service to the company and users.Key areas of Not all our jobs make it online. Sign up for Job Alerts and receive our best roles first.
We want clients for the long haul. We're honest, transparent and fair, and we pull out all the stops so our clients know we're a rock they can always lean on. We want to compete on quality not price. That's why it's vital we all keep our knowledge up to date, jump on the opportunity to learn something new and help our colleagues master new skills. We want happy staff. I believe people who see opportunities ahead of them feel motivated, and that people whose managers listen to their ideas and praise their achievements feel fulfilled. We design computer and technology systems, meaning we plan everything from the hardware to the wiring to the software and hosting in the cloud. We also carry out the installation work, providing all the equipment and setting it up. We do this for schools and other large organisations at the building stage, or when major expansion or change is happening. We work a lot with the Department for Education and with major building companies. We are also the managed services provider through our IT helpdesk and onsite engineers for hundreds of businesses, schools and other organisations around the UK. We supply new equipment when they need it and we keep everything working. We have customers throughout the country, and employees located to support them. Job Description: The Junior Pre-Sales specialist role matters because you will be a supporting our dynamic IT organization, working at the intersection of client engagement and solution design. Your role is essential in shaping the success of our clients through effective pre-sales support working to ensure our customers get the best possible solution that meets their requirements. Our customers range from our small to medium business customers through to delivering key services in our education sector, ensuring the primary and secondary schools across our portfolio are operational ensuring they can deliver lessons to the next generation. Key Duties: Collaborate with senior architects, project managers, and other stakeholders to understand client requirements and objectives. Assist in the design and development of comprehensive solutions that align with client needs and industry best practices. Create technical documentation, including system architecture diagrams, specifications, and implementation plans. Support the sales team in pre-sales activities, including the creation of solution presentations, demonstrations, and proposal development. Participate in client meetings and workshops to gather requirements, provide technical guidance, and address questions or concerns. Assist in the evaluation and selection of technologies, platforms, and tools to support solution development and deployment. Stay abreast of emerging technologies, trends, and best practices in the field of solution architecture. Requirements: Previous experience in software development, systems engineering, or a similar technical role is preferred but not required. Familiarity with cloud computing platforms (e.g., Microsoft 365, Google Cloud) and associated services. Excellent problem-solving and analytical skills, with a keen attention to detail. Effective communication and interpersonal skills, with the ability to convey technical concepts to nontechnical stakeholders. Ability to work effectively both independently and as part of a team. Enthusiasm for learning new technologies and methodologies. Relevant certifications Entry Requirements: Standard entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: Private health Pension 25 days holiday Innovative, growing business with an excellent reputation Part of a larger and expanding IT Services Group offering future career opportunities Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 17, 2024
Full time
We want clients for the long haul. We're honest, transparent and fair, and we pull out all the stops so our clients know we're a rock they can always lean on. We want to compete on quality not price. That's why it's vital we all keep our knowledge up to date, jump on the opportunity to learn something new and help our colleagues master new skills. We want happy staff. I believe people who see opportunities ahead of them feel motivated, and that people whose managers listen to their ideas and praise their achievements feel fulfilled. We design computer and technology systems, meaning we plan everything from the hardware to the wiring to the software and hosting in the cloud. We also carry out the installation work, providing all the equipment and setting it up. We do this for schools and other large organisations at the building stage, or when major expansion or change is happening. We work a lot with the Department for Education and with major building companies. We are also the managed services provider through our IT helpdesk and onsite engineers for hundreds of businesses, schools and other organisations around the UK. We supply new equipment when they need it and we keep everything working. We have customers throughout the country, and employees located to support them. Job Description: The Junior Pre-Sales specialist role matters because you will be a supporting our dynamic IT organization, working at the intersection of client engagement and solution design. Your role is essential in shaping the success of our clients through effective pre-sales support working to ensure our customers get the best possible solution that meets their requirements. Our customers range from our small to medium business customers through to delivering key services in our education sector, ensuring the primary and secondary schools across our portfolio are operational ensuring they can deliver lessons to the next generation. Key Duties: Collaborate with senior architects, project managers, and other stakeholders to understand client requirements and objectives. Assist in the design and development of comprehensive solutions that align with client needs and industry best practices. Create technical documentation, including system architecture diagrams, specifications, and implementation plans. Support the sales team in pre-sales activities, including the creation of solution presentations, demonstrations, and proposal development. Participate in client meetings and workshops to gather requirements, provide technical guidance, and address questions or concerns. Assist in the evaluation and selection of technologies, platforms, and tools to support solution development and deployment. Stay abreast of emerging technologies, trends, and best practices in the field of solution architecture. Requirements: Previous experience in software development, systems engineering, or a similar technical role is preferred but not required. Familiarity with cloud computing platforms (e.g., Microsoft 365, Google Cloud) and associated services. Excellent problem-solving and analytical skills, with a keen attention to detail. Effective communication and interpersonal skills, with the ability to convey technical concepts to nontechnical stakeholders. Ability to work effectively both independently and as part of a team. Enthusiasm for learning new technologies and methodologies. Relevant certifications Entry Requirements: Standard entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: Private health Pension 25 days holiday Innovative, growing business with an excellent reputation Part of a larger and expanding IT Services Group offering future career opportunities Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Algolia is the world's most comprehensive search and discovery company. The core of discovery is recommendation. While Algolia's history with Search is based on users pulling content with queries, Recommend aims at pushing content to them, without any particular explicit trigger. Using our recommendation platform means any business can take advantage of next-gen AI and ML technologies to create great online customer experiences. Our platform can be customized to any companys' unique business needs and instantly delivers precise, session-based recommendations. It's designed to be easily integrated into existing infrastructure and software and doesn't require constant and costly API and software updates. Recommendations generate more engagement from users (e.g. the success of feeds like TikTok demonstrate the power of pushing contents). Finally, Recommend completes the discovery experience by filling areas that would not otherwise be filled with search. YOUR ROLE WILL CONSIST OF: The Recommend group is a remote first, multicultural team that believes our diversity should match the world around us. We are looking for a Senior Product Manager who can build the roadmap, drive execution, and help to define the vision of the product in that space. Additionally, you will work cross functionally with other teams creating delightful moments for our customers. As Product Manager for the Recommend team: You will play a pivotal role in owning and architecting our Recommend product, and play a central role in the future of discovery at Algolia You will be in the driver's seat to innovate in the multi-billion dollar market eCommerce industry Develop a deep understanding of customer needs in the Recommendation space and identify what we can build to enable them. Own, define, and communicate the roadmap of the Recommend team with all key stakeholders. Directly influence the vision and strategy. Build processes to deliver AI-driven solutions that satisfy the needs of our customers Collaborate with UX design efforts supporting product iterations of our dashboard as well as integrated platforms Collaborate with engineering and machine learning teams to master the specifications of our AI platform and APIs, and lead technical product development and integrations initiatives Assist the engineering manager to assess product development sprints and enhancement opportunities, monitor progress and evaluate results Build and nurture an agile and innovative product culture within the team, founded on the importance of continuous and rapid prototyping and learning Uses analytical and quantitative skills to manage the business 'by the numbers' Develop budgets, forecasts, and metrics Drive innovative ideas, solutions and products through leadership and decisive action Understand the evolving competitive landscape and identify potential strategic partnerships for complementary product offerings YOU MIGHT BE A FIT IF YOU HAVE: 5 years experience in B2B product management Demonstrated success in shipping and iterating on products within an agile software development environment An ability to work with engineering, design, product marketing, GTM sales, and customer support to help launch new products and support existing ones. Ability to understand technical business problems, craft effective strategies to tackle them, and present simple solutions to our customers Outstanding written and verbal communication skills Extremely well organized with the ability to balance multiple concurrent priorities in a fast-paced and dynamic startup environment Good-to-have familiarity with ML/AI technologies Nice-to-have familiarity with search and recommendation engines and technologies Nice-to-have good understanding of the eCommerce industry trends and ecosystems Experience writing code - for fun, college, or work - is a plus. We are looking for someone with a technical bent to communicate with our internal engineers and engineering management, as well as our engineering-focused customers. Preference for candidates with experience at our current stage and beyond (over 10,000 customers, $200-500M ARR range, high growth, lots of change and building internal infrastructure). WE'RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES: GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment TRUST - Willingness to trust our co-workers and to take ownership CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients, and the decisions we make in the company. HUMILITY- Aptitude for learning from others, putting ego aside. REMOTE STRATEGY: Algolia's flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual's impact, contribution, and output, over their physical location. Algolia is a high-trust environment and our team members have the autonomy to choose where they want to work and when. We know community comes in many forms and strive to create opportunities for intentional in-person connection in our offices and virtually for our remote colleagues around the world. We have a global presence with physical offices in San Francisco, NYC, Paris, London, Sydney and Bucharest. ABOUT US: Algolia prides itself on being a pioneer and market leader offering an AI Search solution that empowers 17,000+ businesses to compose customer experiences at internet scale that predict what their users want with blazing fast search and web browse experience. Algolia powers more than 30 billion search requests a week - four times more than Microsoft Bing, Yahoo, Baidu, Yandex and DuckDuckGo combined. Algolia is part of a cadre of innovative new companies that are driving the next generation of software development, creating APIs that make developers' lives easier; solutions that are better than building from scratch and better than having to tweak monolithic SaaS solutions. In 2021, the company closed $150 million in series D funding and quadrupled its post-money valuation of $2.25 billion. Being well capitalized enables Algolia to continue to invest in its market leading platform, to better serve its thousands of customers-including Under Armor, Petsmart, Stripe, Gymshark, and Walgreens, to name just a few. WHO WE'RE LOOKING FOR: We're looking for talented, passionate people to build the world's best search & discovery technology. As an ownership-driven company, we seek team members who thrive within an environment based on autonomy and diversity. We're committed to building an inclusive and diverse workplace. We care about each other and the world around us, and embrace talented people regardless of their race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability and socioeconomic background. READY TO APPLY? If you share our values and our enthusiasm for building the world's best search & discovery technology, we'd love to review your application! Current city and state where you reside. How did you initially hear about this job? Please select If you chose Algolia Employee, Conference / Event / Career Fair, or Other, please specify here:
May 16, 2024
Full time
Algolia is the world's most comprehensive search and discovery company. The core of discovery is recommendation. While Algolia's history with Search is based on users pulling content with queries, Recommend aims at pushing content to them, without any particular explicit trigger. Using our recommendation platform means any business can take advantage of next-gen AI and ML technologies to create great online customer experiences. Our platform can be customized to any companys' unique business needs and instantly delivers precise, session-based recommendations. It's designed to be easily integrated into existing infrastructure and software and doesn't require constant and costly API and software updates. Recommendations generate more engagement from users (e.g. the success of feeds like TikTok demonstrate the power of pushing contents). Finally, Recommend completes the discovery experience by filling areas that would not otherwise be filled with search. YOUR ROLE WILL CONSIST OF: The Recommend group is a remote first, multicultural team that believes our diversity should match the world around us. We are looking for a Senior Product Manager who can build the roadmap, drive execution, and help to define the vision of the product in that space. Additionally, you will work cross functionally with other teams creating delightful moments for our customers. As Product Manager for the Recommend team: You will play a pivotal role in owning and architecting our Recommend product, and play a central role in the future of discovery at Algolia You will be in the driver's seat to innovate in the multi-billion dollar market eCommerce industry Develop a deep understanding of customer needs in the Recommendation space and identify what we can build to enable them. Own, define, and communicate the roadmap of the Recommend team with all key stakeholders. Directly influence the vision and strategy. Build processes to deliver AI-driven solutions that satisfy the needs of our customers Collaborate with UX design efforts supporting product iterations of our dashboard as well as integrated platforms Collaborate with engineering and machine learning teams to master the specifications of our AI platform and APIs, and lead technical product development and integrations initiatives Assist the engineering manager to assess product development sprints and enhancement opportunities, monitor progress and evaluate results Build and nurture an agile and innovative product culture within the team, founded on the importance of continuous and rapid prototyping and learning Uses analytical and quantitative skills to manage the business 'by the numbers' Develop budgets, forecasts, and metrics Drive innovative ideas, solutions and products through leadership and decisive action Understand the evolving competitive landscape and identify potential strategic partnerships for complementary product offerings YOU MIGHT BE A FIT IF YOU HAVE: 5 years experience in B2B product management Demonstrated success in shipping and iterating on products within an agile software development environment An ability to work with engineering, design, product marketing, GTM sales, and customer support to help launch new products and support existing ones. Ability to understand technical business problems, craft effective strategies to tackle them, and present simple solutions to our customers Outstanding written and verbal communication skills Extremely well organized with the ability to balance multiple concurrent priorities in a fast-paced and dynamic startup environment Good-to-have familiarity with ML/AI technologies Nice-to-have familiarity with search and recommendation engines and technologies Nice-to-have good understanding of the eCommerce industry trends and ecosystems Experience writing code - for fun, college, or work - is a plus. We are looking for someone with a technical bent to communicate with our internal engineers and engineering management, as well as our engineering-focused customers. Preference for candidates with experience at our current stage and beyond (over 10,000 customers, $200-500M ARR range, high growth, lots of change and building internal infrastructure). WE'RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES: GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment TRUST - Willingness to trust our co-workers and to take ownership CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients, and the decisions we make in the company. HUMILITY- Aptitude for learning from others, putting ego aside. REMOTE STRATEGY: Algolia's flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual's impact, contribution, and output, over their physical location. Algolia is a high-trust environment and our team members have the autonomy to choose where they want to work and when. We know community comes in many forms and strive to create opportunities for intentional in-person connection in our offices and virtually for our remote colleagues around the world. We have a global presence with physical offices in San Francisco, NYC, Paris, London, Sydney and Bucharest. ABOUT US: Algolia prides itself on being a pioneer and market leader offering an AI Search solution that empowers 17,000+ businesses to compose customer experiences at internet scale that predict what their users want with blazing fast search and web browse experience. Algolia powers more than 30 billion search requests a week - four times more than Microsoft Bing, Yahoo, Baidu, Yandex and DuckDuckGo combined. Algolia is part of a cadre of innovative new companies that are driving the next generation of software development, creating APIs that make developers' lives easier; solutions that are better than building from scratch and better than having to tweak monolithic SaaS solutions. In 2021, the company closed $150 million in series D funding and quadrupled its post-money valuation of $2.25 billion. Being well capitalized enables Algolia to continue to invest in its market leading platform, to better serve its thousands of customers-including Under Armor, Petsmart, Stripe, Gymshark, and Walgreens, to name just a few. WHO WE'RE LOOKING FOR: We're looking for talented, passionate people to build the world's best search & discovery technology. As an ownership-driven company, we seek team members who thrive within an environment based on autonomy and diversity. We're committed to building an inclusive and diverse workplace. We care about each other and the world around us, and embrace talented people regardless of their race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability and socioeconomic background. READY TO APPLY? If you share our values and our enthusiasm for building the world's best search & discovery technology, we'd love to review your application! Current city and state where you reside. How did you initially hear about this job? Please select If you chose Algolia Employee, Conference / Event / Career Fair, or Other, please specify here:
The Right Ethos - Specialist External Affairs Recruitment
Location: Hybrid between Central London (zone 2) and home Salary expectation: £40,000 This is a full-time role Salary: £40,000 + pension, 27 days annual leave (pro rata) and one privilege day Reporting To: Head of Communications and Engagement Start Date: ASAP First interviews: 30 and 31 May Second interviews: w/c 3 June How to apply: click APPLY NOW below to send your CV and a cover letter of no more than 2 pages, which describes how you meet the person specification. Auditory Verbal UK (AVUK) is looking for a Policy and Engagement Manager to help deliver the charity's strategic vision and join their highly motivated and ambitious team. AVUK is an award-winning charity that wants all deaf children to have the same opportunities in life as their hearing peers. It supports deaf babies and children to learn to listen and speak with Auditory Verbal therapy and provides internationally accredited training in Auditory Verbal practice for health and education professionals. AVUK works to raise expectations and outcomes for deaf children and increase access to, as well as awareness and understanding of, Auditory Verbal therapy, with a clear mission to enable every family with a deaf child the opportunity to access Auditory Verbal therapy through publicly funded services close to where they live. This video shows more about the charity's work. About the role Are you a proactive policy and public affairs professional, strategic in your thinking and looking to make positive and lasting change? Can you collaborate with and engage a variety of stakeholders across the health landscape to influence national policy and provision of services? At an exciting time to join the charity, this new role will suit a high motivated individual who can lead targeted policy, campaigning and engagement work to support improved outcomes and opportunities for deaf children. They will be part of a small but very efficient Engagement and Communications team, reporting to the Head of Communications and Engagement and work closely with the CEO and Senior Management Team. This post is subject to an enhanced disclosure check through the Disclosure and Barring Service and satisfactory references. About you / person specification Track record of navigating UK-wide and devolved policy landscapes to broker connections, build effective and enduring relationship and drive meaningful change Excellent understanding of Westminster and devolved political systems and experience effectively engaging decision makers, including politicians and civil servants Demonstratable experience and knowledge of maximising research and using economic analysis to influence policy and decision-making Able to communicate clearly, concisely and persuasively both verbally and in writing, adapting style and content for a range of audiences, for example, beneficiaries, health professionals, elected officials, consultation responses and presentations Skilled in collaborating with external partners and networks on campaigns and strategic policy priorities Outstanding organisational skills and the ability to effectively manage time and workload, including conflicting priorities, of self and others to meet deadlines and targets A team player able to build relationships with colleagues from a range of backgrounds Demonstrate agility, a 'can do' attitude, as well as ownership and be accountable for your work Experience of influencing health and education policy Understanding of Department of Health and Social Care and Department of Education and experience of engaging key health organisations, such as NHS England and National Institute for Health and Care Excellence Experience delivering effective national public affairs campaigns in Scotland, Wales and/or Northern Ireland Main responsibilities Lead proactive and reactive policy, campaigning and engagement work, in-line with organisational strategy, including from managing national public campaigns to researching and writing and briefings and consultation responses Engage and maintain meaningful working relationships with key decision makers, including officials and politicians in Government and in opposition parties, as well as health and education professionals and others within the health sector, such as commissioners Lead engagement with formal policy making process as well as through broader networks through which policy is informed and shaped Deliver timely policy research and integrate with key messages and public engagement work to inform engagement and outreach strategy and activities Support delivery of strategic engagement and outreach to health and education professionals, including within NHS and local authority health systems Collaborate with external partners on campaigns and strategic policies targeting key stakeholders Ensure charity is abreast of latest health and policy developments and political landscape relevant to mission and identify opportunity for engagement and influence Lead targeted public affairs and stakeholder engagement in run up to UK Parliamentary General Election Provide strategic counsel and advice to senior management, including the CEO, supporting the delivery of public health, policy and engagement approaches that deliver measurable results Work with communications colleagues to clearly share key messages to key audiences and increase the profile of the charity and policy priorities Provide subject matter expertise on policy, engagement, and public affairs key charity activities, projects and campaigns These responsibilities are not exhaustive and will be reviewed, in consultation with the post-holder, from time-to-time and amended in light of the changing needs of the charity and experience and development of the post-holder. We believe that diversity brings strength to our organisation; we recognise and value the importance of lived experience and encourage people of all backgrounds and abilities to apply for this role. We work with a range of clients in the charity and non-profit sector:
May 16, 2024
Full time
Location: Hybrid between Central London (zone 2) and home Salary expectation: £40,000 This is a full-time role Salary: £40,000 + pension, 27 days annual leave (pro rata) and one privilege day Reporting To: Head of Communications and Engagement Start Date: ASAP First interviews: 30 and 31 May Second interviews: w/c 3 June How to apply: click APPLY NOW below to send your CV and a cover letter of no more than 2 pages, which describes how you meet the person specification. Auditory Verbal UK (AVUK) is looking for a Policy and Engagement Manager to help deliver the charity's strategic vision and join their highly motivated and ambitious team. AVUK is an award-winning charity that wants all deaf children to have the same opportunities in life as their hearing peers. It supports deaf babies and children to learn to listen and speak with Auditory Verbal therapy and provides internationally accredited training in Auditory Verbal practice for health and education professionals. AVUK works to raise expectations and outcomes for deaf children and increase access to, as well as awareness and understanding of, Auditory Verbal therapy, with a clear mission to enable every family with a deaf child the opportunity to access Auditory Verbal therapy through publicly funded services close to where they live. This video shows more about the charity's work. About the role Are you a proactive policy and public affairs professional, strategic in your thinking and looking to make positive and lasting change? Can you collaborate with and engage a variety of stakeholders across the health landscape to influence national policy and provision of services? At an exciting time to join the charity, this new role will suit a high motivated individual who can lead targeted policy, campaigning and engagement work to support improved outcomes and opportunities for deaf children. They will be part of a small but very efficient Engagement and Communications team, reporting to the Head of Communications and Engagement and work closely with the CEO and Senior Management Team. This post is subject to an enhanced disclosure check through the Disclosure and Barring Service and satisfactory references. About you / person specification Track record of navigating UK-wide and devolved policy landscapes to broker connections, build effective and enduring relationship and drive meaningful change Excellent understanding of Westminster and devolved political systems and experience effectively engaging decision makers, including politicians and civil servants Demonstratable experience and knowledge of maximising research and using economic analysis to influence policy and decision-making Able to communicate clearly, concisely and persuasively both verbally and in writing, adapting style and content for a range of audiences, for example, beneficiaries, health professionals, elected officials, consultation responses and presentations Skilled in collaborating with external partners and networks on campaigns and strategic policy priorities Outstanding organisational skills and the ability to effectively manage time and workload, including conflicting priorities, of self and others to meet deadlines and targets A team player able to build relationships with colleagues from a range of backgrounds Demonstrate agility, a 'can do' attitude, as well as ownership and be accountable for your work Experience of influencing health and education policy Understanding of Department of Health and Social Care and Department of Education and experience of engaging key health organisations, such as NHS England and National Institute for Health and Care Excellence Experience delivering effective national public affairs campaigns in Scotland, Wales and/or Northern Ireland Main responsibilities Lead proactive and reactive policy, campaigning and engagement work, in-line with organisational strategy, including from managing national public campaigns to researching and writing and briefings and consultation responses Engage and maintain meaningful working relationships with key decision makers, including officials and politicians in Government and in opposition parties, as well as health and education professionals and others within the health sector, such as commissioners Lead engagement with formal policy making process as well as through broader networks through which policy is informed and shaped Deliver timely policy research and integrate with key messages and public engagement work to inform engagement and outreach strategy and activities Support delivery of strategic engagement and outreach to health and education professionals, including within NHS and local authority health systems Collaborate with external partners on campaigns and strategic policies targeting key stakeholders Ensure charity is abreast of latest health and policy developments and political landscape relevant to mission and identify opportunity for engagement and influence Lead targeted public affairs and stakeholder engagement in run up to UK Parliamentary General Election Provide strategic counsel and advice to senior management, including the CEO, supporting the delivery of public health, policy and engagement approaches that deliver measurable results Work with communications colleagues to clearly share key messages to key audiences and increase the profile of the charity and policy priorities Provide subject matter expertise on policy, engagement, and public affairs key charity activities, projects and campaigns These responsibilities are not exhaustive and will be reviewed, in consultation with the post-holder, from time-to-time and amended in light of the changing needs of the charity and experience and development of the post-holder. We believe that diversity brings strength to our organisation; we recognise and value the importance of lived experience and encourage people of all backgrounds and abilities to apply for this role. We work with a range of clients in the charity and non-profit sector:
Site Name: London The Stanley Building, USA - Massachusetts - Cambridge, USA - Pennsylvania - Upper Providence Posted Date: May At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation, metadata- and automation-driven data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications. We are seeking a highly skilled and experienced Manager for our Computing Platforms Products. In this role, you will be responsible for developing the product strategy of our Computing Platform to meet customer needs. You will partner closely with Onyx's organizations, including AI/ML, a diversity of R&D teams utilizing data to accelerate drug discovery (genomics sciences, computational biology, imaging, computational chemistry, to name a few), along with the Onyx portfolio management and engineering function heads to deliver industry-leading solutions that power R&D workloads. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of our Compute platform including the migration of existing GSK applications to the platform. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx Compute Platform Products. You will be responsible for understanding the business areas using Onyx, Platform capabilities, translating customer needs into requirements aligned with standard frameworks such as ontologies and engineering pipelines, and ensure our R&D teams receive the solutions they need to succeed. In this role you will Product Strategy: Develop and execute a comprehensive product strategy for our AI/ML compute platform, aligning with the Onyx's overall goals and objectives. Roadmap Development: Define and prioritize features, enhancements, and functionalities for the platform based on user analysis, customer feedback, and business requirements. Cross-functional Collaboration: Collaborate closely with engineering, AI/ML, and portfolio/program teams to ensure successful product development and deployment. Stakeholder Engagement: Collaborate with customers, partners, and internal stakeholders to understand their needs, gather feedback, and incorporate it into product planning and development processes. Product Launch: Plan and oversee product launches, ensuring effective communication, documentation, and training to drive product adoption and success. Performance Measurement: Define key product metrics, establish monitoring systems, and regularly evaluate and report on the performance and success of the compute platform. Product Ambassador: Serve as an ambassador of the compute platform, effectively communicating its value and benefits to GSK Research and Development leadership and identifying potential customers. Industry Expertise: Stay up to date with the latest advancements and trends in AI, machine learning, and compute platforms, applying industry knowledge to drive innovation and competitive advantage. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Significant technical product management experience Experience of cloud computing management for scientific computing, data science and/or artificial intelligence model training with a major cloud provider (AWS, Google Cloud, Azure etc) Strong relevant experience in Data Science, Scientific Computing, Machine Learning/AI, Computer Science, Platform Engineering, or related discipline. Excellent communication, collaboration, and stakeholder management skills. Strong leadership abilities and a self-driven, proactive approach. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Technical Knowledge: Experience with andstrong understanding of on-prem and cloud computing, and software development practices; familiarity with MLOps and distributed computing is highly desirable. Experience with containers and virtual machines including Kubernetes, Slurm or other orchestration tools. Knowledge of modern infrastructure including Infrastructure-as-code tools (e.g. Terraform, Ansible ) Familiar with software engineering ways of working and engagement model Strong proficiency in utilizing various product management tools, including Jira and Confluence. Proven track record of managing developer platforms, tools, and services. Strong proficiency in utilizing various product management tools, including Jira and Confluence. Prior product management experience of enterprise AI/ML platform is strongly preferred. Experience with bioinformatics/genomics database, biological datasets, Pharma R&D is a plus, but not required. Strategic Thinker: Proven track record in developing and executing product strategies that drive business growth and customer satisfaction. Stakeholder Skills: Demonstrated ability to keep cross-functional teams, set clear objectives, and foster a collaborative and innovative work environment. Can lead without authority. Customer Focus: A customer-centric mindset with a deep understanding of customer needs and the ability to translate them into effective product solutions. Analytical and Data-Driven: Strong analytical skills with the ability to gather and interpret data, perform market research, and make data-driven decisions. Excellent Communication: Exceptional written and verbal communication skills, with the ability to effectively present complex ideas and concepts to both technical and non-technical audiences. Adaptability: Thrives in a fast-paced, dynamic environment and can adapt quickly to changing priorities and business needs. Closing Date for Applications: Wednesday 29th May 2024 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included . click apply for full job details
May 16, 2024
Full time
Site Name: London The Stanley Building, USA - Massachusetts - Cambridge, USA - Pennsylvania - Upper Providence Posted Date: May At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation, metadata- and automation-driven data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications. We are seeking a highly skilled and experienced Manager for our Computing Platforms Products. In this role, you will be responsible for developing the product strategy of our Computing Platform to meet customer needs. You will partner closely with Onyx's organizations, including AI/ML, a diversity of R&D teams utilizing data to accelerate drug discovery (genomics sciences, computational biology, imaging, computational chemistry, to name a few), along with the Onyx portfolio management and engineering function heads to deliver industry-leading solutions that power R&D workloads. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of our Compute platform including the migration of existing GSK applications to the platform. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx Compute Platform Products. You will be responsible for understanding the business areas using Onyx, Platform capabilities, translating customer needs into requirements aligned with standard frameworks such as ontologies and engineering pipelines, and ensure our R&D teams receive the solutions they need to succeed. In this role you will Product Strategy: Develop and execute a comprehensive product strategy for our AI/ML compute platform, aligning with the Onyx's overall goals and objectives. Roadmap Development: Define and prioritize features, enhancements, and functionalities for the platform based on user analysis, customer feedback, and business requirements. Cross-functional Collaboration: Collaborate closely with engineering, AI/ML, and portfolio/program teams to ensure successful product development and deployment. Stakeholder Engagement: Collaborate with customers, partners, and internal stakeholders to understand their needs, gather feedback, and incorporate it into product planning and development processes. Product Launch: Plan and oversee product launches, ensuring effective communication, documentation, and training to drive product adoption and success. Performance Measurement: Define key product metrics, establish monitoring systems, and regularly evaluate and report on the performance and success of the compute platform. Product Ambassador: Serve as an ambassador of the compute platform, effectively communicating its value and benefits to GSK Research and Development leadership and identifying potential customers. Industry Expertise: Stay up to date with the latest advancements and trends in AI, machine learning, and compute platforms, applying industry knowledge to drive innovation and competitive advantage. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Significant technical product management experience Experience of cloud computing management for scientific computing, data science and/or artificial intelligence model training with a major cloud provider (AWS, Google Cloud, Azure etc) Strong relevant experience in Data Science, Scientific Computing, Machine Learning/AI, Computer Science, Platform Engineering, or related discipline. Excellent communication, collaboration, and stakeholder management skills. Strong leadership abilities and a self-driven, proactive approach. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Technical Knowledge: Experience with andstrong understanding of on-prem and cloud computing, and software development practices; familiarity with MLOps and distributed computing is highly desirable. Experience with containers and virtual machines including Kubernetes, Slurm or other orchestration tools. Knowledge of modern infrastructure including Infrastructure-as-code tools (e.g. Terraform, Ansible ) Familiar with software engineering ways of working and engagement model Strong proficiency in utilizing various product management tools, including Jira and Confluence. Proven track record of managing developer platforms, tools, and services. Strong proficiency in utilizing various product management tools, including Jira and Confluence. Prior product management experience of enterprise AI/ML platform is strongly preferred. Experience with bioinformatics/genomics database, biological datasets, Pharma R&D is a plus, but not required. Strategic Thinker: Proven track record in developing and executing product strategies that drive business growth and customer satisfaction. Stakeholder Skills: Demonstrated ability to keep cross-functional teams, set clear objectives, and foster a collaborative and innovative work environment. Can lead without authority. Customer Focus: A customer-centric mindset with a deep understanding of customer needs and the ability to translate them into effective product solutions. Analytical and Data-Driven: Strong analytical skills with the ability to gather and interpret data, perform market research, and make data-driven decisions. Excellent Communication: Exceptional written and verbal communication skills, with the ability to effectively present complex ideas and concepts to both technical and non-technical audiences. Adaptability: Thrives in a fast-paced, dynamic environment and can adapt quickly to changing priorities and business needs. Closing Date for Applications: Wednesday 29th May 2024 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included . click apply for full job details
Salary: Competitive + Veolia Benefits (Car Allowance + Significant Bonus & Generous Pension Scheme) Location: Hybrid- Cannock/London (This role s remit is UK wide). When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; The Business Development Lead will make a key contribution to Veolia's drive for a substantial share of the market. Through the creation of compelling value propositions that truly set us apart from our competition, you will secure profitable new business contracts across the Municipal Water market and with Water Companies. Contribute to cross-functional teams to enable the delivery of solutions, projects and targets. Work closely with a number of internal stakeholders from our Technical, Operational, PMO, Commercial, Financial, Legal and HR teams to co-design and put forward winning solutions. Provide timely reporting and insights to the Head of Development on key customer and market updates and changes. Input on resources required to ensure opportunities in the market are realised with maximum return on investment. Play an active role in internal market working groups, sharing market knowledge, opportunities and innovations in order to help cross-sell and improve customer communications. Create relationships with senior stakeholders within the customer base, so that Veolia can build continually growing partnerships focussing on innovation and driving ecological transformation. Lead the development and relationship on a selection of key accounts to drive organic growth of services provided. This is a customer-facing role with a good proportion of time spent in the field nurturing relations, winning work and promoting Veolia's services. Build and manage a healthy new business pipeline which will drive growth in key markets. To drive growth in market share by identifying new business leads/opportunities and developing successful solutions that meet customers needs, deliver value and provide a positive impact on the environment. Salesforce is our CRM system of choice and you will be expected to maximise on its functionality to manage interactions with existing and new customers in order to retain, expand and secure new business. Ensure strategic solutions are built in line with our Multifaceted Performance approach to drive Ecological Transformation. Build a future focussed strategy with the customer base to ensure healthy pipeline growth. Proactively network and build relationships with external groups within key growth markets. Work closely with the marketing leadership team to implement a prospect plan to communicate with key customers through digital and social media outlets. Continued engagement with internal stakeholders (General Managers, Contract Managers etc), ensuring proposals are deliverable and effects are known to the business. Ensure Corporate Governance is delivered in line with the Delegation of Authority. What we're looking for; Experience of building a new business pipeline with customers. Proven track record and business development experience selling waste/water/energy/FM contracts. Developing proposals and winning tenders and bids. Experience working in a large, matrix environment Ability to develop business in line with a strategic plan. Excellent communication and influencing skills, as well as stakeholder management. Good level of commercial acumen and financial modelling. Understanding of Veolia's offerings in water and energy. Operational and Technical knowledge. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
May 16, 2024
Full time
Salary: Competitive + Veolia Benefits (Car Allowance + Significant Bonus & Generous Pension Scheme) Location: Hybrid- Cannock/London (This role s remit is UK wide). When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; The Business Development Lead will make a key contribution to Veolia's drive for a substantial share of the market. Through the creation of compelling value propositions that truly set us apart from our competition, you will secure profitable new business contracts across the Municipal Water market and with Water Companies. Contribute to cross-functional teams to enable the delivery of solutions, projects and targets. Work closely with a number of internal stakeholders from our Technical, Operational, PMO, Commercial, Financial, Legal and HR teams to co-design and put forward winning solutions. Provide timely reporting and insights to the Head of Development on key customer and market updates and changes. Input on resources required to ensure opportunities in the market are realised with maximum return on investment. Play an active role in internal market working groups, sharing market knowledge, opportunities and innovations in order to help cross-sell and improve customer communications. Create relationships with senior stakeholders within the customer base, so that Veolia can build continually growing partnerships focussing on innovation and driving ecological transformation. Lead the development and relationship on a selection of key accounts to drive organic growth of services provided. This is a customer-facing role with a good proportion of time spent in the field nurturing relations, winning work and promoting Veolia's services. Build and manage a healthy new business pipeline which will drive growth in key markets. To drive growth in market share by identifying new business leads/opportunities and developing successful solutions that meet customers needs, deliver value and provide a positive impact on the environment. Salesforce is our CRM system of choice and you will be expected to maximise on its functionality to manage interactions with existing and new customers in order to retain, expand and secure new business. Ensure strategic solutions are built in line with our Multifaceted Performance approach to drive Ecological Transformation. Build a future focussed strategy with the customer base to ensure healthy pipeline growth. Proactively network and build relationships with external groups within key growth markets. Work closely with the marketing leadership team to implement a prospect plan to communicate with key customers through digital and social media outlets. Continued engagement with internal stakeholders (General Managers, Contract Managers etc), ensuring proposals are deliverable and effects are known to the business. Ensure Corporate Governance is delivered in line with the Delegation of Authority. What we're looking for; Experience of building a new business pipeline with customers. Proven track record and business development experience selling waste/water/energy/FM contracts. Developing proposals and winning tenders and bids. Experience working in a large, matrix environment Ability to develop business in line with a strategic plan. Excellent communication and influencing skills, as well as stakeholder management. Good level of commercial acumen and financial modelling. Understanding of Veolia's offerings in water and energy. Operational and Technical knowledge. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
Amplitude 's mission is to help companies build better products. By building best-in-class teams, we create best-in-class products that customers love. We approach challenges with humility, we take ownership over our work, and our growth mindset pushes us to constantly improve ourselves, each other, and the value we bring to customers. The Customer Success team is responsible for driving adoption and long-term value realization for Amplitude's customers through structured programs as well as ad-hoc engagement to provide product expertise and best practices. The team partners cross-functionally with every part of the company (Product, Engineering, Marketing, Sales etc.) to advocate for our customers and ensure a high-quality experience through their lifecycle as an Amplitude customer. Join us as we deliver innovative and creative solutions to our customers. We're looking for an additional Engagement Manager in EMEA to be a key member of Amplitude's Customer Success. You will have the opportunity to provide a significant impact on Amplitude and the success of our customers. To learn more about our team, check out our blog ! As an Engagement Manager, you will: Own a critical phase of the Enterprise customer lifecycle, the implementation. Work with a Solutions Architect (your technical counterpart) and other Customer Success team members to deliver great results. Be responsible for rapidly understanding each customer's business requirements and driving them to realize quick time-to-value from their investment in Amplitude. Plan, organize, and manage all phases of the project lifecycle to ensure successful delivery. This includes developing the project schedule, managing issues/risks, and driving on-time execution with cross-functional team members and stakeholders. Draw upon your comprehensive understanding of product analytics, Amplitude's vision, and relevant experience to guide customers in building solutions to further their product intelligence strategy. Collaborate with Sales to understand prospect's business needs, scope project terms, and draft statements of work. Collaborate with Product, Marketing, and Customer Success teams to design and launch new service offerings to support new product launches like Experiment and Session Replay. Build strong familiarity with Amplitude's architecture and technical partners like mParticle and Segment. Proactively identify areas for business improvement and either suggest changes or roll up your sleeves and make the changes yourself. Lastly, as part of a growing team, you will be expected to show versatility, become a thought leader in the space, and demonstrate a growth mindset. Y ou'll be a great addition to the team if you have: At least 5 years of experience in a consulting, customer success, project management, or professional services role. At least 1.5 years of experience working with large enterprise customers. Experience managing multiple business units of the same customer or multiple different customers at the same time. Demonstrated ability to navigate complex enterprises and build new relationships. Demonstrated ability to learn and explain a technical product or concept. Proven experience in successfully coordinating internally across many different teams. Experience with other digital platforms like Adobe, Marketo, SFDC and BI toolsets like Tableau, Qlik, and Informatica is a big plus. An aura of integrity, professionalism, and a willingness to assist. Fluent in French is a must Who We Are The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we're tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. The Product: Amplitude is a digital analytics platform-we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We're super proud of what we've built and continue to expand: a platform that empowers companies to thrive in the digital era. Some of our benefit programs include: Excellent Medical insurance coverages Flexible time off, paid holidays, and more Generous stipends to spend on what matters most to you, whether that's wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment, and much more Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions Employee Stock Purchase Program (ESPP) Other fun facts about Amplitude: Recognized in the Newsweek Excellence Index 2024 . G2 Customer Reviews: product analytics solution for 13 quarters in a row. Business Insider: A top tech company to bet your career on. Fast Company: most innovative enterprise company in the world. Founded in 2012, Amplitude went public via a direct listing in September 2021 and is now trading under the ticker $AMPL. We're a global and fast-growing team! We have offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and employees around the world. Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom. Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
May 16, 2024
Full time
Amplitude 's mission is to help companies build better products. By building best-in-class teams, we create best-in-class products that customers love. We approach challenges with humility, we take ownership over our work, and our growth mindset pushes us to constantly improve ourselves, each other, and the value we bring to customers. The Customer Success team is responsible for driving adoption and long-term value realization for Amplitude's customers through structured programs as well as ad-hoc engagement to provide product expertise and best practices. The team partners cross-functionally with every part of the company (Product, Engineering, Marketing, Sales etc.) to advocate for our customers and ensure a high-quality experience through their lifecycle as an Amplitude customer. Join us as we deliver innovative and creative solutions to our customers. We're looking for an additional Engagement Manager in EMEA to be a key member of Amplitude's Customer Success. You will have the opportunity to provide a significant impact on Amplitude and the success of our customers. To learn more about our team, check out our blog ! As an Engagement Manager, you will: Own a critical phase of the Enterprise customer lifecycle, the implementation. Work with a Solutions Architect (your technical counterpart) and other Customer Success team members to deliver great results. Be responsible for rapidly understanding each customer's business requirements and driving them to realize quick time-to-value from their investment in Amplitude. Plan, organize, and manage all phases of the project lifecycle to ensure successful delivery. This includes developing the project schedule, managing issues/risks, and driving on-time execution with cross-functional team members and stakeholders. Draw upon your comprehensive understanding of product analytics, Amplitude's vision, and relevant experience to guide customers in building solutions to further their product intelligence strategy. Collaborate with Sales to understand prospect's business needs, scope project terms, and draft statements of work. Collaborate with Product, Marketing, and Customer Success teams to design and launch new service offerings to support new product launches like Experiment and Session Replay. Build strong familiarity with Amplitude's architecture and technical partners like mParticle and Segment. Proactively identify areas for business improvement and either suggest changes or roll up your sleeves and make the changes yourself. Lastly, as part of a growing team, you will be expected to show versatility, become a thought leader in the space, and demonstrate a growth mindset. Y ou'll be a great addition to the team if you have: At least 5 years of experience in a consulting, customer success, project management, or professional services role. At least 1.5 years of experience working with large enterprise customers. Experience managing multiple business units of the same customer or multiple different customers at the same time. Demonstrated ability to navigate complex enterprises and build new relationships. Demonstrated ability to learn and explain a technical product or concept. Proven experience in successfully coordinating internally across many different teams. Experience with other digital platforms like Adobe, Marketo, SFDC and BI toolsets like Tableau, Qlik, and Informatica is a big plus. An aura of integrity, professionalism, and a willingness to assist. Fluent in French is a must Who We Are The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we're tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. The Product: Amplitude is a digital analytics platform-we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We're super proud of what we've built and continue to expand: a platform that empowers companies to thrive in the digital era. Some of our benefit programs include: Excellent Medical insurance coverages Flexible time off, paid holidays, and more Generous stipends to spend on what matters most to you, whether that's wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment, and much more Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions Employee Stock Purchase Program (ESPP) Other fun facts about Amplitude: Recognized in the Newsweek Excellence Index 2024 . G2 Customer Reviews: product analytics solution for 13 quarters in a row. Business Insider: A top tech company to bet your career on. Fast Company: most innovative enterprise company in the world. Founded in 2012, Amplitude went public via a direct listing in September 2021 and is now trading under the ticker $AMPL. We're a global and fast-growing team! We have offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and employees around the world. Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom. Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent.If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself The Role & Responsibilities The role of the Senior Strategy and Product Governance Manager, is pivotal in shaping and executing the overarching goals of Shawbrook and in particular the Consumer Business. Positioned as a key leader within the Consumer Group, this role actively supports the Head of Strategy to formulate and execute long-range strategic plans for the franchise. Additionally, the Senior Strategy and Product Governance Manager contributes significantly to refining and implementing the product framework for a range of consumer products, including Unsecured Personal Lending, Savings, and Motor Finance. Key Responsibilities Strategy Leadership: Articulating and implementing the overall strategy for the Consumer, ensuring effective communication and alignment with all relevant teams across the franchise. Identifying and prioritising key strategic initiatives, both organic and inorganic, for the division. Exercising control and monitoring over the implementation of strategic initiatives. Providing support in managing relationships with platform lender partners. Identifying potential improvements and ensuring regular updates to the Consumer ExCo. Product Management: Defining new products and ensuring the suitability of existing ones, aligned with Consumer Duty and regulatory requirements. Aligning strategic priorities for the Bank with Consumer Group initiatives and product priorities. The Product & Strategy Manager (CG) reports to the Head of Strategy (CG) and is expected to collaborate closely with teams across the division and, when necessary, with Shawbrook. This collaborative effort aims to support the development of comprehensive proposals, findings, and recommendations. These outputs will be presented to internal stakeholders, including the Consumer Group ExCo, Shawbrook ExCo, and the Board. In essence, the role is designed to be instrumental in driving strategic and product-related initiatives, ensuring a cohesive and aligned approach across the organisation. Support finance in the yearly budget cycle (agreeing originations in the division in like with the strategic priorities for the bank). Assist in developing the planning and proposal of strategic initiatives for the growth and success of Shawbrook and the Consumer Franchise based on the Bank Strategy. Collaborate with the business and product teams to articulate, plan, validate, communicate, and roll out the strategic vision for the CG. Define and monitor Consumer KPIs/OKRs against strategy based on budget and forecast. Produce regular and ad-hoc strategy updates, identifying obstacles, progress, and changes as appropriate. Provide insights to Business MDs/Directors/Heads to drive strategic initiatives using data and MI. Markets and R&D: Conduct regular deep dives into markets and products using market and business intelligence to identify new strategic opportunities. Support market entries and exits. Work with the Head of Strategy to perform horizon scanning to develop 3-to-5-year propositions for delivering growth opportunities. Conduct R&D into new markets and products, distribution channels, partnerships, and inorganic growth opportunities. Inorganic and M&A: Identify and support inorganic objectives within the Division. Manage relationships with platform lending partners, ensuring the right controls are in place and continuous communication between parties. Produce regular updates to ExCo and the Board. Support Due Diligence activities, being the main point of contact between the Corporate Development team and stakeholders within Consumer. Support the integration of business acquisitions. Process Improvements: Identify initiatives leading to process improvements within Shawbrook (e.g., implementation of AI for operational processes, setup of new MI, etc.). Coordinate critical stakeholders and manage progress of implementation using KPIs. Product Governance and Compliance: Management of the internal product governance, including approval of requirements by the right internal parties and ensuring changes are tracked, justified, and approved. Execute annual product reviews to ensure product fitness and regulatory compliance (including Consumer Duty). Implement Consumer Duty Governance embedding model. Identify key regulatory updates affecting products and internal processes. Support the definition of the product strategy, working closely with the product and marketing team. Follow up and track new product developments and delivery. Understand marketing insights and assess marketing programs' effectiveness. Identify product enhancements and/or new product development opportunities. Manage the Consumer Product Committee. The Person 10+ years of experience of working in a B2B and B2C professional services environment, preferably within the financial services or advisory sectors. Experience of developing and implementing frameworks to support strategy delivery and facilitate the development of solutions and projects through which it can be delivered. Project/programme/portfolio management experience involving complex business workstreams across the whole lifecycle, from objective definition and scope of work onwards. Demonstrable experience of working successfully with internal and external stakeholders. Experience of managing and delivering all business change projects including business planning, stakeholder management, risk analysis, reporting and communications. Ability and adaptability to manage a large workload that will change according to business needs. Excellent presentation skills. Domain Broad knowledge of the UK Consumer market Experience of working within a regulated environment Ability to collect and interrogate data from multiple sources using appropriate analytical methodologies and software Ability to present data in a clear and compelling way Strong natural want to Challenge norms and drive value Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success . click apply for full job details
May 16, 2024
Full time
Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent.If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself The Role & Responsibilities The role of the Senior Strategy and Product Governance Manager, is pivotal in shaping and executing the overarching goals of Shawbrook and in particular the Consumer Business. Positioned as a key leader within the Consumer Group, this role actively supports the Head of Strategy to formulate and execute long-range strategic plans for the franchise. Additionally, the Senior Strategy and Product Governance Manager contributes significantly to refining and implementing the product framework for a range of consumer products, including Unsecured Personal Lending, Savings, and Motor Finance. Key Responsibilities Strategy Leadership: Articulating and implementing the overall strategy for the Consumer, ensuring effective communication and alignment with all relevant teams across the franchise. Identifying and prioritising key strategic initiatives, both organic and inorganic, for the division. Exercising control and monitoring over the implementation of strategic initiatives. Providing support in managing relationships with platform lender partners. Identifying potential improvements and ensuring regular updates to the Consumer ExCo. Product Management: Defining new products and ensuring the suitability of existing ones, aligned with Consumer Duty and regulatory requirements. Aligning strategic priorities for the Bank with Consumer Group initiatives and product priorities. The Product & Strategy Manager (CG) reports to the Head of Strategy (CG) and is expected to collaborate closely with teams across the division and, when necessary, with Shawbrook. This collaborative effort aims to support the development of comprehensive proposals, findings, and recommendations. These outputs will be presented to internal stakeholders, including the Consumer Group ExCo, Shawbrook ExCo, and the Board. In essence, the role is designed to be instrumental in driving strategic and product-related initiatives, ensuring a cohesive and aligned approach across the organisation. Support finance in the yearly budget cycle (agreeing originations in the division in like with the strategic priorities for the bank). Assist in developing the planning and proposal of strategic initiatives for the growth and success of Shawbrook and the Consumer Franchise based on the Bank Strategy. Collaborate with the business and product teams to articulate, plan, validate, communicate, and roll out the strategic vision for the CG. Define and monitor Consumer KPIs/OKRs against strategy based on budget and forecast. Produce regular and ad-hoc strategy updates, identifying obstacles, progress, and changes as appropriate. Provide insights to Business MDs/Directors/Heads to drive strategic initiatives using data and MI. Markets and R&D: Conduct regular deep dives into markets and products using market and business intelligence to identify new strategic opportunities. Support market entries and exits. Work with the Head of Strategy to perform horizon scanning to develop 3-to-5-year propositions for delivering growth opportunities. Conduct R&D into new markets and products, distribution channels, partnerships, and inorganic growth opportunities. Inorganic and M&A: Identify and support inorganic objectives within the Division. Manage relationships with platform lending partners, ensuring the right controls are in place and continuous communication between parties. Produce regular updates to ExCo and the Board. Support Due Diligence activities, being the main point of contact between the Corporate Development team and stakeholders within Consumer. Support the integration of business acquisitions. Process Improvements: Identify initiatives leading to process improvements within Shawbrook (e.g., implementation of AI for operational processes, setup of new MI, etc.). Coordinate critical stakeholders and manage progress of implementation using KPIs. Product Governance and Compliance: Management of the internal product governance, including approval of requirements by the right internal parties and ensuring changes are tracked, justified, and approved. Execute annual product reviews to ensure product fitness and regulatory compliance (including Consumer Duty). Implement Consumer Duty Governance embedding model. Identify key regulatory updates affecting products and internal processes. Support the definition of the product strategy, working closely with the product and marketing team. Follow up and track new product developments and delivery. Understand marketing insights and assess marketing programs' effectiveness. Identify product enhancements and/or new product development opportunities. Manage the Consumer Product Committee. The Person 10+ years of experience of working in a B2B and B2C professional services environment, preferably within the financial services or advisory sectors. Experience of developing and implementing frameworks to support strategy delivery and facilitate the development of solutions and projects through which it can be delivered. Project/programme/portfolio management experience involving complex business workstreams across the whole lifecycle, from objective definition and scope of work onwards. Demonstrable experience of working successfully with internal and external stakeholders. Experience of managing and delivering all business change projects including business planning, stakeholder management, risk analysis, reporting and communications. Ability and adaptability to manage a large workload that will change according to business needs. Excellent presentation skills. Domain Broad knowledge of the UK Consumer market Experience of working within a regulated environment Ability to collect and interrogate data from multiple sources using appropriate analytical methodologies and software Ability to present data in a clear and compelling way Strong natural want to Challenge norms and drive value Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success . click apply for full job details
54 is a global leader in sports strategic advisory, consultancy, event management and activation, driving positive change through sport. With offices and a client base across Europe, the Middle East, Asia, US and Australia the Performance54 team boasts unrivalled experienceacross sponsorship sales and activation, tournament promotion and management, digital communications and marketing and is trusted by some of the world's best-known brands, rights holders, governing bodies, major investors and non-governmental organisations. ROLE OVERVIEW: The opportunity exists for a dynamic, motivated and experienced Head of Operations to join the Performance54 team, to oversee all aspects of Golf Event Operations for the company's growing international portfolio of professional events. Focused on LIV Golf, The Aramco Team Series and International Series events to begin with, the candidate will be responsible for all aspects of the Operational deliveries, including, rightsholder, partner and client liaison, budget and project management. The desired candidate must boast extensive international event experience, an understanding of the professional golf event ecosystem, it's stakeholders, rightsholders and suppliers. They must boast strong personal motivation, demonstrate innovate and foreword thinking practices, and be comfortable working remotely. As a senior role in the Performance54 event division the candidate must have extensive project management experience, with a track record of delivering multiple events successfully within tight and competitive deadlines. Tasked with delivering core aspects of the event, and supported by Senior Performance54 Management, the candidate must be comfortable managing a variety of relationships and have the ability to work in different cultures. KEY ROLES & RESPONSIBILITIES: Design, implement and evaluate standard operating procedures (SOPs) relating to operational event delivery for continuous improvement Future plan and manage human resource within Operations across all events internationally Lead on operational and logistical delivery and execution of specific major events Liaise with Event Directors and other key internal stakeholders to ensure SOPs are fit for purpose Management and review of the operational budgets across event portfolio Liaise with internal legal and HR teams, and external H&S consultants to maintain best practice in insurance, legal and health and safety across international event portfolio Collaborate effectively with Procurement Manager and international Operations Directors to deliver cost efficiencies and high quality of product or service across events Support across supplier negotiations, requirements, and services Leadership & Coordination Be an excellent communicator and team player Liaise regularly with other departments to ensure alignment Contribute good insights in senior management meetings Encourage and develop best-practice across the business Provide insights and development of direct reports Lead a team of skilled professionals to deliver a wide range of activities ensuring high standards of engagements Monitoring & Evaluation Concise updates to stakeholders in a timely manner about event delivery and status Produce post event evaluations to inform and improve future events You may be asked to present to staff during company forums Conduct annual performance reviews with direct reports to encourage personal progression and growth Reporting Concise updates on: Budgeting Resource Staging and operations Support the delivery of Post Event Reports Flash (7 days post event) Full Post Event Report (4 weeks post event) Travel Must be willing to travel to oversee and/or support on international events Expected travel outside of UK - 16 - 20 weeks per year REPORTS TO: Global Events Director SALARY & BENEFITS: Generous Company and Personal Bonus Scheme 33 days annual leave (including national holidays)
May 15, 2024
Full time
54 is a global leader in sports strategic advisory, consultancy, event management and activation, driving positive change through sport. With offices and a client base across Europe, the Middle East, Asia, US and Australia the Performance54 team boasts unrivalled experienceacross sponsorship sales and activation, tournament promotion and management, digital communications and marketing and is trusted by some of the world's best-known brands, rights holders, governing bodies, major investors and non-governmental organisations. ROLE OVERVIEW: The opportunity exists for a dynamic, motivated and experienced Head of Operations to join the Performance54 team, to oversee all aspects of Golf Event Operations for the company's growing international portfolio of professional events. Focused on LIV Golf, The Aramco Team Series and International Series events to begin with, the candidate will be responsible for all aspects of the Operational deliveries, including, rightsholder, partner and client liaison, budget and project management. The desired candidate must boast extensive international event experience, an understanding of the professional golf event ecosystem, it's stakeholders, rightsholders and suppliers. They must boast strong personal motivation, demonstrate innovate and foreword thinking practices, and be comfortable working remotely. As a senior role in the Performance54 event division the candidate must have extensive project management experience, with a track record of delivering multiple events successfully within tight and competitive deadlines. Tasked with delivering core aspects of the event, and supported by Senior Performance54 Management, the candidate must be comfortable managing a variety of relationships and have the ability to work in different cultures. KEY ROLES & RESPONSIBILITIES: Design, implement and evaluate standard operating procedures (SOPs) relating to operational event delivery for continuous improvement Future plan and manage human resource within Operations across all events internationally Lead on operational and logistical delivery and execution of specific major events Liaise with Event Directors and other key internal stakeholders to ensure SOPs are fit for purpose Management and review of the operational budgets across event portfolio Liaise with internal legal and HR teams, and external H&S consultants to maintain best practice in insurance, legal and health and safety across international event portfolio Collaborate effectively with Procurement Manager and international Operations Directors to deliver cost efficiencies and high quality of product or service across events Support across supplier negotiations, requirements, and services Leadership & Coordination Be an excellent communicator and team player Liaise regularly with other departments to ensure alignment Contribute good insights in senior management meetings Encourage and develop best-practice across the business Provide insights and development of direct reports Lead a team of skilled professionals to deliver a wide range of activities ensuring high standards of engagements Monitoring & Evaluation Concise updates to stakeholders in a timely manner about event delivery and status Produce post event evaluations to inform and improve future events You may be asked to present to staff during company forums Conduct annual performance reviews with direct reports to encourage personal progression and growth Reporting Concise updates on: Budgeting Resource Staging and operations Support the delivery of Post Event Reports Flash (7 days post event) Full Post Event Report (4 weeks post event) Travel Must be willing to travel to oversee and/or support on international events Expected travel outside of UK - 16 - 20 weeks per year REPORTS TO: Global Events Director SALARY & BENEFITS: Generous Company and Personal Bonus Scheme 33 days annual leave (including national holidays)
About Our Client The organisation has embarked on a major programme of transformation, to ensure we are building a digital-first organisation that is fit for the future. We are reforming how we work across the whole organisation, looking holistically at everything from our structure and technology to people and processes. We are focusing on improving the efficiency and effectiveness of how we do things, as well as the experience of working here, to make the organisation a high-performing organisation and a great place to work. The Transformation Office is accountable for prioritising, driving and overseeing all critical projects and corporate-level change initiatives across the organisation. It manages a critical project portfolio which, together with other identified strategic change projects, will deliver transformation for the organisation and guarantee the long-term future of the organisation. We are recruiting for a Head of Change who is hands-on , to design and deliver a change management philosophy, approach and plan that analyses the change context and ensures an effective transition from the current to the future state. This includes building a change management capability and delivering change activity to support the organisation's future strategy. Through the application of business change techniques, they will work with the programme and business, to identify how the change impacts on the business, and ensure sufficient engagement to change ways of working and realise sustainable business benefits. This role influences the success of significant transformation programmes with far-reaching impacts - mitigating substantial risk and leveraging opportunities for benefits. This is a twelve-month fixed-term contract role with a likely extension, based in either Glasgow, Manchester, Birmingham, Cardiff or London with regular travel to London. Job Description Works closely with the programme and the business to ensure there is a compelling vision, with clearly defined benefits. Engages senior stakeholders to understand change impacts and business readiness to adopt planned changes and realise benefits. Leads strategic planning, and implementation of change activities and resolves escalated issues. Works on their initiative to organise and plan a demanding workload, and sensitively manages conflicting priorities. Leads all aspects of change including resources and delivery. Responsible for direction of ad-hoc teams - including objective-setting, monitoring quality and progress. Role models good practice change management, capabilities behaviours and help the organisation to continually enhance a change management approach Vision and Direction Ensure there is a defined and agreed vision, a clear picture of the future state, a fit-for-purpose Target Operating Model (TOM), and that the changing environment is understood. Make sure the required costs and benefits are evaluated, investment for change is secured and effective change leadership is in place. Design (Shape) Oversee and gain senior stakeholder buy-in for the design and planning of the change management (CM) interventions required to successfully embed the change. Change impact assessment against the intended TOM/blueprint completion. Stakeholder identification and mapping, and communications planning e.g. core programme messages linked to benefits. Develop the CM strategy and identify requirements, roles and responsibilities, and oversee recruitment of the change team. Unblock issues Planning and Risk Management In line with the programme, identify the change budget and change interventions and prepare for the delivery of the change - ensuring benefits and people focus throughout and bringing stakeholders along. Scope and agree on the change management budget and be responsible for the monitoring, spend, and control of this budget. Lead and oversee the implementation of key plans and monitor progress against success criteria. Plans may include change management, engagement, communications and benefits plans, benefits profiles and training plans. Deliver learning and development requirements e.g. needs-based analysis, learning/training plans and materials. Lead and manage stakeholder engagement and communications, set up advocacy and ensure 'change agents' are mobilised. Implementation Ensure the business is ready to accept change, utilise new capabilities, ensure successful delivery and embed change into the business. Ensure ongoing stakeholder management, and support communication initiatives and leaders to role-model change, and address any barriers or resistance. Lead development and delivery of relevant assessments, plans, processes and materials to enable the change i.e. business readiness assessment, change sustainability plans, new processes, training, benefits realisation plans and tracking. Handover Enable the smooth handover of plans and capability, support the transition into business as usual (BAU) and move towards continuous improvement. May include implementing sustainability plans, monitoring adoption, reporting on change effectiveness and measuring, analysing and responding to performance metrics. Oversee lessons learned/after-action reviews relating to change effectiveness, and celebrate success. Additional responsibilities Provides leadership for the change management profession at the organisation - inspiring others and applying specialist knowledge and experience to grow change management maturity. Is an ambassador for change management and advocate for good practice internally and externally, helping to promote the organisation and develop positive relationships with external organisations. May take a lead in the management of change management resources that are deployed onto programmes or within a business function. The Successful Applicant Essential Criteria: Experience leading the initiation, management and implementation of change via large-scale transformation change programmes. Where a completer finisher is key for this role and is hands-on. Strong demonstrable understanding and approach to benefits management - from strategy to realisation. In-depth working knowledge of the principles and concepts that underpin change management and ability to advise with authority senior stakeholders on a 'good practice approach' to business change. Experience in stakeholder management on complex/sensitive programmes and at senior executive levels. Credibility and impact with senior leaders; adept at using influence and persuasion to gain buy-in to enable change to happen through others. Experience in facilitating and monitoring change; able to deal with complexity and ambiguity in a pressured environment; can adapt to changes in business focus. Able to define and structure complex problems, evaluate new concepts and ideas, and identify sound recommendations and solutions. Strong interpersonal and communication (including presentation) skills and a proven ability to develop, maintain and enhance relationships with a variety of internal and external contacts. Strong people management, decision-making and organisational skills, and a high awareness of the project/ programme context and discipline. Fully proficient at planning, risk and dependency management. Able to identify both the overt and covert organisation culture and its influence on the change. Desirable Criteria: Has led change for or managed multiple change programmes, each of significant length and significant impact across multiple business areas. Experience facilitating change for programmes requiring TUPE and employment issues. An appreciation of changing technology and working practices across the broadcasting industry. Relevant qualifications including one or more of Change Management Institute ACMF (Accredited Change Manager Master); APMG - Change Management Practitioner; Prosci ADKAR Model or equivalent. What's on Offer This is a 12 month fixed term contract (with likely extension) The salary will be between £100,000 - £115,000 with the following benefits: 26 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym. Hybrid working (3 days in the office) The role can be based in London, Glasgow, Manchester, Birmingham or Cardiff with regular travel to London.
May 15, 2024
Full time
About Our Client The organisation has embarked on a major programme of transformation, to ensure we are building a digital-first organisation that is fit for the future. We are reforming how we work across the whole organisation, looking holistically at everything from our structure and technology to people and processes. We are focusing on improving the efficiency and effectiveness of how we do things, as well as the experience of working here, to make the organisation a high-performing organisation and a great place to work. The Transformation Office is accountable for prioritising, driving and overseeing all critical projects and corporate-level change initiatives across the organisation. It manages a critical project portfolio which, together with other identified strategic change projects, will deliver transformation for the organisation and guarantee the long-term future of the organisation. We are recruiting for a Head of Change who is hands-on , to design and deliver a change management philosophy, approach and plan that analyses the change context and ensures an effective transition from the current to the future state. This includes building a change management capability and delivering change activity to support the organisation's future strategy. Through the application of business change techniques, they will work with the programme and business, to identify how the change impacts on the business, and ensure sufficient engagement to change ways of working and realise sustainable business benefits. This role influences the success of significant transformation programmes with far-reaching impacts - mitigating substantial risk and leveraging opportunities for benefits. This is a twelve-month fixed-term contract role with a likely extension, based in either Glasgow, Manchester, Birmingham, Cardiff or London with regular travel to London. Job Description Works closely with the programme and the business to ensure there is a compelling vision, with clearly defined benefits. Engages senior stakeholders to understand change impacts and business readiness to adopt planned changes and realise benefits. Leads strategic planning, and implementation of change activities and resolves escalated issues. Works on their initiative to organise and plan a demanding workload, and sensitively manages conflicting priorities. Leads all aspects of change including resources and delivery. Responsible for direction of ad-hoc teams - including objective-setting, monitoring quality and progress. Role models good practice change management, capabilities behaviours and help the organisation to continually enhance a change management approach Vision and Direction Ensure there is a defined and agreed vision, a clear picture of the future state, a fit-for-purpose Target Operating Model (TOM), and that the changing environment is understood. Make sure the required costs and benefits are evaluated, investment for change is secured and effective change leadership is in place. Design (Shape) Oversee and gain senior stakeholder buy-in for the design and planning of the change management (CM) interventions required to successfully embed the change. Change impact assessment against the intended TOM/blueprint completion. Stakeholder identification and mapping, and communications planning e.g. core programme messages linked to benefits. Develop the CM strategy and identify requirements, roles and responsibilities, and oversee recruitment of the change team. Unblock issues Planning and Risk Management In line with the programme, identify the change budget and change interventions and prepare for the delivery of the change - ensuring benefits and people focus throughout and bringing stakeholders along. Scope and agree on the change management budget and be responsible for the monitoring, spend, and control of this budget. Lead and oversee the implementation of key plans and monitor progress against success criteria. Plans may include change management, engagement, communications and benefits plans, benefits profiles and training plans. Deliver learning and development requirements e.g. needs-based analysis, learning/training plans and materials. Lead and manage stakeholder engagement and communications, set up advocacy and ensure 'change agents' are mobilised. Implementation Ensure the business is ready to accept change, utilise new capabilities, ensure successful delivery and embed change into the business. Ensure ongoing stakeholder management, and support communication initiatives and leaders to role-model change, and address any barriers or resistance. Lead development and delivery of relevant assessments, plans, processes and materials to enable the change i.e. business readiness assessment, change sustainability plans, new processes, training, benefits realisation plans and tracking. Handover Enable the smooth handover of plans and capability, support the transition into business as usual (BAU) and move towards continuous improvement. May include implementing sustainability plans, monitoring adoption, reporting on change effectiveness and measuring, analysing and responding to performance metrics. Oversee lessons learned/after-action reviews relating to change effectiveness, and celebrate success. Additional responsibilities Provides leadership for the change management profession at the organisation - inspiring others and applying specialist knowledge and experience to grow change management maturity. Is an ambassador for change management and advocate for good practice internally and externally, helping to promote the organisation and develop positive relationships with external organisations. May take a lead in the management of change management resources that are deployed onto programmes or within a business function. The Successful Applicant Essential Criteria: Experience leading the initiation, management and implementation of change via large-scale transformation change programmes. Where a completer finisher is key for this role and is hands-on. Strong demonstrable understanding and approach to benefits management - from strategy to realisation. In-depth working knowledge of the principles and concepts that underpin change management and ability to advise with authority senior stakeholders on a 'good practice approach' to business change. Experience in stakeholder management on complex/sensitive programmes and at senior executive levels. Credibility and impact with senior leaders; adept at using influence and persuasion to gain buy-in to enable change to happen through others. Experience in facilitating and monitoring change; able to deal with complexity and ambiguity in a pressured environment; can adapt to changes in business focus. Able to define and structure complex problems, evaluate new concepts and ideas, and identify sound recommendations and solutions. Strong interpersonal and communication (including presentation) skills and a proven ability to develop, maintain and enhance relationships with a variety of internal and external contacts. Strong people management, decision-making and organisational skills, and a high awareness of the project/ programme context and discipline. Fully proficient at planning, risk and dependency management. Able to identify both the overt and covert organisation culture and its influence on the change. Desirable Criteria: Has led change for or managed multiple change programmes, each of significant length and significant impact across multiple business areas. Experience facilitating change for programmes requiring TUPE and employment issues. An appreciation of changing technology and working practices across the broadcasting industry. Relevant qualifications including one or more of Change Management Institute ACMF (Accredited Change Manager Master); APMG - Change Management Practitioner; Prosci ADKAR Model or equivalent. What's on Offer This is a 12 month fixed term contract (with likely extension) The salary will be between £100,000 - £115,000 with the following benefits: 26 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym. Hybrid working (3 days in the office) The role can be based in London, Glasgow, Manchester, Birmingham or Cardiff with regular travel to London.