D365 Business Central Specialis t - 75K + Bonus Actively seeking an experienced and enthusiastic D365 Business Central Analyst who is looking to progress their career. The role offered is with a manufacturer looking to build out their project team. You will provide management and take ownership of their ERP system D365 Business Central. The role is varied encompassing testing, support and training of a global user base as well as testing and documenting system changes. They have a major project pipeline and the opportunity will see the successful candidate focus on the upgrade of the group's Microsoft based ERP system. This role offers a hybrid working environment. Duties: Day-to-day management and coordination of external IT partners (Microsoft Partner) Design, development and implementation of systems, policies and procedures Coordinate new software releases, fixes and upgrades with technical teams and users Review and facilitate support and enhancement requests Requirements: Thorough knowledge of Microsoft Dynamics NAV/D365 Business Central Over 2 years' experience in MS Dynamics NAV/D365 Business Central SQL Server knowledge and any EDI knowledge is advantageous (all not essential) Retail experience preferred but not essential The ability to manage multiple projects and tasks If you do not want to miss this wonderful opportunity to work with the latest technology within the Dynamics/Business Central market with a company that are always looking to grow then APPLY NOW. I am interested in having a conversation with anyone that is within the Microsoft Dynamics NAV/BC space that may be weighing up their options, so do not hesitate to reach out if this isn't for you! You can contact me directly on (phone number removed) or alternatively, drop me an email at (url removed) and we can set up a call around your availability.
May 17, 2024
Full time
D365 Business Central Specialis t - 75K + Bonus Actively seeking an experienced and enthusiastic D365 Business Central Analyst who is looking to progress their career. The role offered is with a manufacturer looking to build out their project team. You will provide management and take ownership of their ERP system D365 Business Central. The role is varied encompassing testing, support and training of a global user base as well as testing and documenting system changes. They have a major project pipeline and the opportunity will see the successful candidate focus on the upgrade of the group's Microsoft based ERP system. This role offers a hybrid working environment. Duties: Day-to-day management and coordination of external IT partners (Microsoft Partner) Design, development and implementation of systems, policies and procedures Coordinate new software releases, fixes and upgrades with technical teams and users Review and facilitate support and enhancement requests Requirements: Thorough knowledge of Microsoft Dynamics NAV/D365 Business Central Over 2 years' experience in MS Dynamics NAV/D365 Business Central SQL Server knowledge and any EDI knowledge is advantageous (all not essential) Retail experience preferred but not essential The ability to manage multiple projects and tasks If you do not want to miss this wonderful opportunity to work with the latest technology within the Dynamics/Business Central market with a company that are always looking to grow then APPLY NOW. I am interested in having a conversation with anyone that is within the Microsoft Dynamics NAV/BC space that may be weighing up their options, so do not hesitate to reach out if this isn't for you! You can contact me directly on (phone number removed) or alternatively, drop me an email at (url removed) and we can set up a call around your availability.
Your new company Hays are working with an organisation based in Avonmouth, Bristol to support with the recruitment for a permanent Application Support Analyst. The role is paying up to £35,000pa + benefits and bonus and the organisation offers hybrid working, 3 days on site per week. This organisation are going through an exciting growth period and have implemented a new digital roadmap to support this. Your new role In the role, you will work in the IT services function to provide technical knowledge & second line support to end users within the organisation. You will support users across bespoke application set up & integration whilst also training and supporting them. You will work closely with the service desk but also support in IT project delivery in line with the organisations strategic plans. What you'll need to succeed To be considered for this role, you will need to have worked in a similar application support/technical support based role. You will need to have excellent communication skills and a customer-centric approach. You must also have good time management skills and be able to work in a dynamic, high-volume environment. Exposure with Excel, specifically using multiple data sources within pivot tables, would be beneficial, as would experience using Microsoft Central dynamics 365 business Central. Exposure to ITIL standards & frameworks would also be beneficial. If you have experience with point of sale solutions & applications, that would be advantageous. What you'll get in return In return, you will work for an established business, which is currently experiencing exciting growth. You'll work for a friendly team with a great culture & working environment. You will also be exposed to internal development & career progression. The salary on offer is c£35,000 & benefits and the role offers hybrid working (3 days per week). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 17, 2024
Full time
Your new company Hays are working with an organisation based in Avonmouth, Bristol to support with the recruitment for a permanent Application Support Analyst. The role is paying up to £35,000pa + benefits and bonus and the organisation offers hybrid working, 3 days on site per week. This organisation are going through an exciting growth period and have implemented a new digital roadmap to support this. Your new role In the role, you will work in the IT services function to provide technical knowledge & second line support to end users within the organisation. You will support users across bespoke application set up & integration whilst also training and supporting them. You will work closely with the service desk but also support in IT project delivery in line with the organisations strategic plans. What you'll need to succeed To be considered for this role, you will need to have worked in a similar application support/technical support based role. You will need to have excellent communication skills and a customer-centric approach. You must also have good time management skills and be able to work in a dynamic, high-volume environment. Exposure with Excel, specifically using multiple data sources within pivot tables, would be beneficial, as would experience using Microsoft Central dynamics 365 business Central. Exposure to ITIL standards & frameworks would also be beneficial. If you have experience with point of sale solutions & applications, that would be advantageous. What you'll get in return In return, you will work for an established business, which is currently experiencing exciting growth. You'll work for a friendly team with a great culture & working environment. You will also be exposed to internal development & career progression. The salary on offer is c£35,000 & benefits and the role offers hybrid working (3 days per week). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Digital Campaign Analyst Grocery Retailer * Unfortunately my client CANNOT offer sponsorship for this role.* Location: Hybrid/Central London 1 day per week Salary: £40,000 - £49,000 + 15% - paid in full the past few years! I am partnering with a national retailer to hire a Digital Media Analyst who will be responsible for analysing and measuring the clients online campaigns. You will look at campaigns ran on Digital Display, Facebook, Snapchat, Sky TV to name a few. You will be working amongst one of the largest data functions in retail, you'll have the opportunity to diversify, grow and develop both your technical and softer skills. You will have the opportunity to leverage their development framework as part of their ongoing commitment to employee training and development. You day to day will look like: Work with and support the wider Digital Analytics team to measure online campaigns. Run exploratory data analysis that helps build better, more efficient campaigns Collaborate with a significant range of stakeholders across the business to advise on the optimal way to execute and analyse campaigns. This includes working with teams to customise reports to the needs of specific teams and report on effectiveness of online campaign management Feed into resource planning within the Digital Analytics team, working with internal and external stakeholders to prioritise and execute the campaign analysis roadmap. Build a knowledge base through your experience of digital media and benchmarking of results; what works and what doesn't, so you can optimise and execute campaigns for the client. Work to provide analytical value on onsite and offsite campaigns across their growing media network. Skills and experience required: Educated to degree level or higher in a numerate subject; Mathematics, Statistics, Economics, Operational Research, Physics, Chemistry, Engineering or Computer Science). Previous analytical experience showing application of insight which address business questions. An advanced user of SQL with the ability to code from scratch. Exposure to data visualisation tools and building out engaging dashboards using PowerBI, Qlik, Looker, Tableau or similar Strong Understanding of digital marketing channels and the role they play within the marketing conversion funnel.
May 17, 2024
Full time
Digital Campaign Analyst Grocery Retailer * Unfortunately my client CANNOT offer sponsorship for this role.* Location: Hybrid/Central London 1 day per week Salary: £40,000 - £49,000 + 15% - paid in full the past few years! I am partnering with a national retailer to hire a Digital Media Analyst who will be responsible for analysing and measuring the clients online campaigns. You will look at campaigns ran on Digital Display, Facebook, Snapchat, Sky TV to name a few. You will be working amongst one of the largest data functions in retail, you'll have the opportunity to diversify, grow and develop both your technical and softer skills. You will have the opportunity to leverage their development framework as part of their ongoing commitment to employee training and development. You day to day will look like: Work with and support the wider Digital Analytics team to measure online campaigns. Run exploratory data analysis that helps build better, more efficient campaigns Collaborate with a significant range of stakeholders across the business to advise on the optimal way to execute and analyse campaigns. This includes working with teams to customise reports to the needs of specific teams and report on effectiveness of online campaign management Feed into resource planning within the Digital Analytics team, working with internal and external stakeholders to prioritise and execute the campaign analysis roadmap. Build a knowledge base through your experience of digital media and benchmarking of results; what works and what doesn't, so you can optimise and execute campaigns for the client. Work to provide analytical value on onsite and offsite campaigns across their growing media network. Skills and experience required: Educated to degree level or higher in a numerate subject; Mathematics, Statistics, Economics, Operational Research, Physics, Chemistry, Engineering or Computer Science). Previous analytical experience showing application of insight which address business questions. An advanced user of SQL with the ability to code from scratch. Exposure to data visualisation tools and building out engaging dashboards using PowerBI, Qlik, Looker, Tableau or similar Strong Understanding of digital marketing channels and the role they play within the marketing conversion funnel.
Our client is looking for a passionate and driven Senior Analyst help to analyse and interpret large datasets from varying sources to uncover valuable insights and trends related to customer behavior, sales, and marketing campaigns. You will collaborate with other teams and stakeholders to understand and translate business needs into data analysis requirements. Success in this role is just as much about your ability to build strong bonds with and inform and influence your colleagues as well as in being an expert in insightful analytics, reporting tools, dashboards and strategic planning. You will be the central storyteller to the commercial team. What Your Impact Will Be: Data Analysis & Reporting • Evolve the analytics implementation to feed and drive the customization of internal dashboards and reports to meet business objectives and manage to best practices standards. • Support the Senior Sales & Marketing Management team in diverse projects in the fields of business analytics, ad hoc data requests and database integration. • Utilizing data to create business cases, stories and JBP s to allow the company to keep improving processes and business. • Undertaking work that is accurate and consistent at all times. • Understand the features and functionality of the various tools.Expert skills in Excel, Data Prep and BI Tools are a must with specific experience in Cognos, Tableau and ThoughtSpot advantageous. • Understand the integrations and system dependencies between tools and enterprise systems/services. • Understand potential impact of new tools/features/functions implementations. Strategy • Participate in different workstreams to developed strategies across the UK in order to improve efficiencies, metrics and business overall. • Identify shopper & ecommerce trends for business growth and implement initiatives & action plans according to analytics insights. • Proactively deliver actionable insight into the business and support the sales and marketing teams on crafting bespoke retailer and brand strategies. Team Collaboration • Manages and communicates daily and weekly performance vs targets including leading business review meetings, highlighting performance to plan, drivers of plan variance, demand projections for future periods, identifying risks and opportunities. • Developing knowledge of the role within the wider Sales team, being a true business partner and internal industry expert • Being the go-to person for technical, data and reporting questions. • Being fast-moving and agile in approach to work, able to evolve into new technologies as they appear. • Collaborate with other functional areas such as, marketing, sales, finance, supply chain to support the business performance. • Comfortable in presenting to internal and external stakeholders including UK and European Leadership Teams, Retail Customers, Key Licensor Partners, Agencies and in Company Updates/Townhalls to the whole UK Organisation
May 17, 2024
Full time
Our client is looking for a passionate and driven Senior Analyst help to analyse and interpret large datasets from varying sources to uncover valuable insights and trends related to customer behavior, sales, and marketing campaigns. You will collaborate with other teams and stakeholders to understand and translate business needs into data analysis requirements. Success in this role is just as much about your ability to build strong bonds with and inform and influence your colleagues as well as in being an expert in insightful analytics, reporting tools, dashboards and strategic planning. You will be the central storyteller to the commercial team. What Your Impact Will Be: Data Analysis & Reporting • Evolve the analytics implementation to feed and drive the customization of internal dashboards and reports to meet business objectives and manage to best practices standards. • Support the Senior Sales & Marketing Management team in diverse projects in the fields of business analytics, ad hoc data requests and database integration. • Utilizing data to create business cases, stories and JBP s to allow the company to keep improving processes and business. • Undertaking work that is accurate and consistent at all times. • Understand the features and functionality of the various tools.Expert skills in Excel, Data Prep and BI Tools are a must with specific experience in Cognos, Tableau and ThoughtSpot advantageous. • Understand the integrations and system dependencies between tools and enterprise systems/services. • Understand potential impact of new tools/features/functions implementations. Strategy • Participate in different workstreams to developed strategies across the UK in order to improve efficiencies, metrics and business overall. • Identify shopper & ecommerce trends for business growth and implement initiatives & action plans according to analytics insights. • Proactively deliver actionable insight into the business and support the sales and marketing teams on crafting bespoke retailer and brand strategies. Team Collaboration • Manages and communicates daily and weekly performance vs targets including leading business review meetings, highlighting performance to plan, drivers of plan variance, demand projections for future periods, identifying risks and opportunities. • Developing knowledge of the role within the wider Sales team, being a true business partner and internal industry expert • Being the go-to person for technical, data and reporting questions. • Being fast-moving and agile in approach to work, able to evolve into new technologies as they appear. • Collaborate with other functional areas such as, marketing, sales, finance, supply chain to support the business performance. • Comfortable in presenting to internal and external stakeholders including UK and European Leadership Teams, Retail Customers, Key Licensor Partners, Agencies and in Company Updates/Townhalls to the whole UK Organisation
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The People Analytics Senior Manager role encompasses owning and driving the People Analytics strategy at BDO and management of the People Analytics team (3 Analysts). The role will include working closely with stakeholders both in HR and the wider business including the Central Data Office, Finance, IT, Leadership Team and Partnership Office to develop, prioritise and implement project plans to deliver the people analytics strategy. This is a role that will also draw on your technical experience in order to design best in class analytical solutions using a wide range of software and tools. While a number of People Analytics solutions are already in place, we are looking for someone who can review the current offerings and make bold steps in how we can change/adapt our approach to embed the importance of People Analytics and find new and better ways to ensure it is central to HR decision making. Achieving this will involve strong stakeholder management and ownership of data literacy upskilling across HR. A knowledge of Workday reporting (including Slides, Sheets, PRISM & Discovery Boards) is essential although a working knowledge or experience in other analytical tools (such as Excel & PowerBI) would also be advantageous. The role will involve managing and prioritising incoming ideas and requests; challenging and influencing thinking in order to achieve optimum outcomes. It will also draw on your own thought leadership and ideas and see you finding new and innovative ways of using people data to support firm and HR strategy. In this role you'll also: Continue and enhance the People Analytics Strategy Project manage key projects for the team, including scope management, resource planning and stakeholder management Bring the best external thinking and connect these developments and ideas to help support firm and HR strategy Provide value adding analysis and commentary derived from key metrics, to highlight what is happening with our people around the firm and to inform future people strategies. Motivate, manage and develop a team of 3 analysts, ensuring their work output finds the right balance between delivering against firm needs and contributing to individual career progression Ensure that data is kept securely in line with the Firm's Data Policy and inline with GDPR. At BDO, we use the full suite of Workday reporting tools; standard reporting and dashboards, slides, worksheets, discovery boards and PRISM. Having strong knowledge of the various tools and when best to use which, is key to this role. We use a wide range of reporting tools and techniques because at BDO, we are 'full suite' Workday users. As such, an appreciation of how Workday HCM operates would be helpful (for us this includes recruitment, learning, peakon, talent & performance and reward/comp). Understanding how security works across Workday is essential to ensure access to data and analytical solutions are appropriate for our people. Additionally, it would be a useful to have a knowledge of Workday integrations and Workday Finance as well experience with tools such as PowerBI. The People Analytics team do not just build and deploy reporting solutions. A pre-requisite for this role is the ability to interpret data, identify trends and draw meaningful conclusions (and coach others in how to do this). Keeping abreast of evolving people analytics theory and its practical application would be expected. You'll also be someone with: Strong stakeholder management skills Strategy and planning experience, with adaptability (knowledge of agile methodology helpful) The ability to communicate with authority and influence Creativity in design and solutioning Integrity and a good knowledge of GDPR & data security Coaching skills You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 16, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The People Analytics Senior Manager role encompasses owning and driving the People Analytics strategy at BDO and management of the People Analytics team (3 Analysts). The role will include working closely with stakeholders both in HR and the wider business including the Central Data Office, Finance, IT, Leadership Team and Partnership Office to develop, prioritise and implement project plans to deliver the people analytics strategy. This is a role that will also draw on your technical experience in order to design best in class analytical solutions using a wide range of software and tools. While a number of People Analytics solutions are already in place, we are looking for someone who can review the current offerings and make bold steps in how we can change/adapt our approach to embed the importance of People Analytics and find new and better ways to ensure it is central to HR decision making. Achieving this will involve strong stakeholder management and ownership of data literacy upskilling across HR. A knowledge of Workday reporting (including Slides, Sheets, PRISM & Discovery Boards) is essential although a working knowledge or experience in other analytical tools (such as Excel & PowerBI) would also be advantageous. The role will involve managing and prioritising incoming ideas and requests; challenging and influencing thinking in order to achieve optimum outcomes. It will also draw on your own thought leadership and ideas and see you finding new and innovative ways of using people data to support firm and HR strategy. In this role you'll also: Continue and enhance the People Analytics Strategy Project manage key projects for the team, including scope management, resource planning and stakeholder management Bring the best external thinking and connect these developments and ideas to help support firm and HR strategy Provide value adding analysis and commentary derived from key metrics, to highlight what is happening with our people around the firm and to inform future people strategies. Motivate, manage and develop a team of 3 analysts, ensuring their work output finds the right balance between delivering against firm needs and contributing to individual career progression Ensure that data is kept securely in line with the Firm's Data Policy and inline with GDPR. At BDO, we use the full suite of Workday reporting tools; standard reporting and dashboards, slides, worksheets, discovery boards and PRISM. Having strong knowledge of the various tools and when best to use which, is key to this role. We use a wide range of reporting tools and techniques because at BDO, we are 'full suite' Workday users. As such, an appreciation of how Workday HCM operates would be helpful (for us this includes recruitment, learning, peakon, talent & performance and reward/comp). Understanding how security works across Workday is essential to ensure access to data and analytical solutions are appropriate for our people. Additionally, it would be a useful to have a knowledge of Workday integrations and Workday Finance as well experience with tools such as PowerBI. The People Analytics team do not just build and deploy reporting solutions. A pre-requisite for this role is the ability to interpret data, identify trends and draw meaningful conclusions (and coach others in how to do this). Keeping abreast of evolving people analytics theory and its practical application would be expected. You'll also be someone with: Strong stakeholder management skills Strategy and planning experience, with adaptability (knowledge of agile methodology helpful) The ability to communicate with authority and influence Creativity in design and solutioning Integrity and a good knowledge of GDPR & data security Coaching skills You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Job ID: Amazon UK Services Ltd. - A10 The CS Expansion Team is looking for a Post Delivery Experience Manager for NL, SE, PL and Expansion Countries to support the continuous improvement of the Returns/Refunds and Concessions experience with a focus on reducing defects in new marketplaces. Working with multiple operational teams (including Transportation, Fulfilment Center, AMZL, Retail/3P, Aftermarket services) the Post Delivery Experience Manager will understand and report Returns customer pain points and concessions root causes to work on continuous improvement projects with those teams and drive solutions. The Post Delivery Experience Manager will work with the different stakeholders to translate needs into specific roadmaps, identify key performance indicators, scope and post deliver metrics for measuring progress and become established as the subject matter expert. The role will be responsible for providing analysis, deep dives and drive Customer Returns experience improvements. The role aims compiling and analyzing concessions and returns data across the network to identify policies and processes which could be changed to reduce defects and highlight policy compliance to the Operations team. She/he will develop and implement standards, processes and models needed to reduce customer effort and produce reporting and analysis that enable the Customer effort reduction team to take action on her/him recommendations. The ideal candidate will be comfortable in a fast-paced, multi-tasked environment; will be a creative and analytical problem solver with an obsession for the customer. She/he has to be an experienced program manager, who can work independently and has a demonstrated ability to execute complex operational-process improvements within an ambiguous, high performance environment. The successful candidate will be an excellent analyst, communicator and influencer with the ability to drive change throughout the organization. The role will be based in Luxemburg reporting to the Customer Experience Manager for NL, SE, PL and Expansion Countries. Key job responsibilities • Analyze metrics, key indicators and other available data sources to discover root causes of process defects. • Work with cross functional teams providing various analysis and reporting to ensure change is driven into the relevant areas. • Influencing within the Operations network and senior leaders within Amazon any items related to defect metrics and impacts on customer, proposing change initiatives, and executing the change. • Create and execute a project roadmap to reduce concessions and improve the poste delivery customer experience, including technical and business process improvements. • Communicating and presenting to a senior audience, and ensuring appropriate escalation of defects. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Experience defining program requirements and using data and metrics to determine improvements - Experience managing, analyzing and communicating results to senior leadership - Experience owning program strategy and end to end delivery - Experience implementing repeatable processes and driving automation or standardization - Experience in program or project management - Experience managing teams - Experience delivering cross functional projects PREFERRED QUALIFICATIONS - Master's degree - Experience in Customer Operations Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: February 22, 2024 (Updated 1 day ago) Posted: April 29, 2024 (Updated 8 days ago) Posted: April 16, 2024 (Updated 15 days ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
May 16, 2024
Full time
Job ID: Amazon UK Services Ltd. - A10 The CS Expansion Team is looking for a Post Delivery Experience Manager for NL, SE, PL and Expansion Countries to support the continuous improvement of the Returns/Refunds and Concessions experience with a focus on reducing defects in new marketplaces. Working with multiple operational teams (including Transportation, Fulfilment Center, AMZL, Retail/3P, Aftermarket services) the Post Delivery Experience Manager will understand and report Returns customer pain points and concessions root causes to work on continuous improvement projects with those teams and drive solutions. The Post Delivery Experience Manager will work with the different stakeholders to translate needs into specific roadmaps, identify key performance indicators, scope and post deliver metrics for measuring progress and become established as the subject matter expert. The role will be responsible for providing analysis, deep dives and drive Customer Returns experience improvements. The role aims compiling and analyzing concessions and returns data across the network to identify policies and processes which could be changed to reduce defects and highlight policy compliance to the Operations team. She/he will develop and implement standards, processes and models needed to reduce customer effort and produce reporting and analysis that enable the Customer effort reduction team to take action on her/him recommendations. The ideal candidate will be comfortable in a fast-paced, multi-tasked environment; will be a creative and analytical problem solver with an obsession for the customer. She/he has to be an experienced program manager, who can work independently and has a demonstrated ability to execute complex operational-process improvements within an ambiguous, high performance environment. The successful candidate will be an excellent analyst, communicator and influencer with the ability to drive change throughout the organization. The role will be based in Luxemburg reporting to the Customer Experience Manager for NL, SE, PL and Expansion Countries. Key job responsibilities • Analyze metrics, key indicators and other available data sources to discover root causes of process defects. • Work with cross functional teams providing various analysis and reporting to ensure change is driven into the relevant areas. • Influencing within the Operations network and senior leaders within Amazon any items related to defect metrics and impacts on customer, proposing change initiatives, and executing the change. • Create and execute a project roadmap to reduce concessions and improve the poste delivery customer experience, including technical and business process improvements. • Communicating and presenting to a senior audience, and ensuring appropriate escalation of defects. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Experience defining program requirements and using data and metrics to determine improvements - Experience managing, analyzing and communicating results to senior leadership - Experience owning program strategy and end to end delivery - Experience implementing repeatable processes and driving automation or standardization - Experience in program or project management - Experience managing teams - Experience delivering cross functional projects PREFERRED QUALIFICATIONS - Master's degree - Experience in Customer Operations Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: February 22, 2024 (Updated 1 day ago) Posted: April 29, 2024 (Updated 8 days ago) Posted: April 16, 2024 (Updated 15 days ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
PURPOSE OF THE ROLE: The client are excited aboutwelcoming a motivated IT professional to join our team and contribute to thesuccess of our organisation. If you are passionate about technology, possessstrong problem-solving skills, and thrive in a collaborative environment, weencourage you to apply and become a valuable member of our team. KEY RESPONSIBILITIES: Working closely with Supply Chain Operations and Finance associates to address technical issues and support-related queries. This likely includes troubleshooting of integration issues as they arrive. Regular maintenance and tasks required ontheir ERP application. This includesuser account management, testing new software releases and fixes to existingsystems. Facilitate end-user IT training (primarilyERP) through in-person sessions, with additional virtual sessions to supportcolleagues based in the US and Hungary. Roll out the implementation of an internal ticketing system, as well as ongoing management and prioritisation of tickets based on importance and ease of implementation. Technical lead for business continuousimprovement/projects, the Technical Analyst will spearhead initiatives such asimprovements in the direct-to-consumer selling platform. Collaboration and communication withinternal and external stakeholders on IT matters i.e. system issues / upgrades/ ongoing tickets. Support end-users in creating and managingbusiness reports, primarily using MS Office applications, ensuring accuracyand relevance of business insights. Lead the creation of SOP documentationrelating to the core activities / processes within the ERP application. EXPERIENCE REQUIRED: This role is suitable for candidates looking for a new challenge in their career. Thediverse and collaborative nature of the position provides an opportunity forcontinuous learning and professional growth at various career stages. Learning mindset. In addition to being a college/universitygraduate in an IT-related field, preferred knowledge or experience inrelational databases. Knowledge and experience working within aMicrosoft Business Central or a similar ERP solution environment. MS Office capability - ideally withexperience of Excel An ability to understand issues from an enduser perspective as well as explain concepts in simple, clear terms The ability to determine causes and producesolutions Work collaboratively and independently CANDIDATE BENEFITS: Competitive salary between 30,000 - 40,000 (depending on experience) Hybrid working (at least 3 days in theoffice each week) Permanent role Further company benefits (more informationcan be given at the appropriate time) Key Performance Indicators (KPIs): The performance of the System Administrator will be measured through a combination of qualitative and quantitative metrics,Including: Quantitative Metrics: Open tickets, timetaken to resolve issues, and IT spend versus budget. Qualitative Metrics: Feedback from internaland external stakeholders regarding the technical analyst's performance. Learning from an ERP Expert: The technical analyst is expected tocontinue learning and enhancing skills, with the opportunity to receiveguidance from an ERP expert. The expert works on an exception basis, providingvaluable insights, and the associate is encouraged to take initiative in theirown professional development. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 15, 2024
Full time
PURPOSE OF THE ROLE: The client are excited aboutwelcoming a motivated IT professional to join our team and contribute to thesuccess of our organisation. If you are passionate about technology, possessstrong problem-solving skills, and thrive in a collaborative environment, weencourage you to apply and become a valuable member of our team. KEY RESPONSIBILITIES: Working closely with Supply Chain Operations and Finance associates to address technical issues and support-related queries. This likely includes troubleshooting of integration issues as they arrive. Regular maintenance and tasks required ontheir ERP application. This includesuser account management, testing new software releases and fixes to existingsystems. Facilitate end-user IT training (primarilyERP) through in-person sessions, with additional virtual sessions to supportcolleagues based in the US and Hungary. Roll out the implementation of an internal ticketing system, as well as ongoing management and prioritisation of tickets based on importance and ease of implementation. Technical lead for business continuousimprovement/projects, the Technical Analyst will spearhead initiatives such asimprovements in the direct-to-consumer selling platform. Collaboration and communication withinternal and external stakeholders on IT matters i.e. system issues / upgrades/ ongoing tickets. Support end-users in creating and managingbusiness reports, primarily using MS Office applications, ensuring accuracyand relevance of business insights. Lead the creation of SOP documentationrelating to the core activities / processes within the ERP application. EXPERIENCE REQUIRED: This role is suitable for candidates looking for a new challenge in their career. Thediverse and collaborative nature of the position provides an opportunity forcontinuous learning and professional growth at various career stages. Learning mindset. In addition to being a college/universitygraduate in an IT-related field, preferred knowledge or experience inrelational databases. Knowledge and experience working within aMicrosoft Business Central or a similar ERP solution environment. MS Office capability - ideally withexperience of Excel An ability to understand issues from an enduser perspective as well as explain concepts in simple, clear terms The ability to determine causes and producesolutions Work collaboratively and independently CANDIDATE BENEFITS: Competitive salary between 30,000 - 40,000 (depending on experience) Hybrid working (at least 3 days in theoffice each week) Permanent role Further company benefits (more informationcan be given at the appropriate time) Key Performance Indicators (KPIs): The performance of the System Administrator will be measured through a combination of qualitative and quantitative metrics,Including: Quantitative Metrics: Open tickets, timetaken to resolve issues, and IT spend versus budget. Qualitative Metrics: Feedback from internaland external stakeholders regarding the technical analyst's performance. Learning from an ERP Expert: The technical analyst is expected tocontinue learning and enhancing skills, with the opportunity to receiveguidance from an ERP expert. The expert works on an exception basis, providingvaluable insights, and the associate is encouraged to take initiative in theirown professional development. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We're now looking to recruit a Business Analyst to join our D2C Product Team and drive innovative product development for the AJ Bell website and apps. Working in this team the Digital Business Analyst will support and champion the product vision, strategy and roadmap ensuring it aligns with the company vision, strategy, and business goals - working with the AJ Bell product development team and other stakeholders to ensure the successful delivery of continuous improvements, new products & functionality. What does the job involve? The key responsibilities of the role are as follows: Support the Product Development team in translating business requirements and defining the product requirements for each change project Write detailed product specifications and user stories for the web and app development teams Work with the technical teams to agree designs for new product enhancements, gathering feedback from the relevant business teams where appropriate Provide support to the mobile app and web development teams through testing and accepting development items in Jira and answering queries Investigate and respond to product queries raised by customers and business teams, creating bug fixes for the relevant development teams where appropriate Ensure product changes are compliant and that there has been input from the Compliance and Technical teams Liaise with Marketing colleagues where appropriate Perform other tasks as agreed with the Product Development Manager or Senior Product Development Manager. Competence, Knowledge and Skills: Educated to degree level or equivalent. Knowledge of the FCA regulatory framework Advanced competencies in business analysis Competent and experienced in utilising different approaches and techniques to deliver change within different methodologies including agile Excellent written English Problem solving Able to organise multiple tasks and priorities Team player Attention to detail Ability to work on own initiative Creative and can think outside the box Confident communicator Numerate with good analytical skills MS Office including Word, Excel, Outlook and PowerPoint About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. There is an active programme of social events throughout the year, which are open to all employees. In return we will provide all the training and support you need to develop within your role. In return for your hard work you will receive: Competitive starting salary Generous holiday allowance of 25 days, increasing up to 31 days with service, plus bank holidays Holiday buy/sell scheme Hybrid working policy (after initial training period) Casual dress code Discretionary annual bonus Contributory pension scheme Healthcare Cash Plan Buy as you earn share scheme Free annual shares scheme Paid study support for qualifications Enhanced maternity/paternity scheme from day one Discounted PMI and Dental Paid volunteering opportunities Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
May 14, 2024
Full time
We're now looking to recruit a Business Analyst to join our D2C Product Team and drive innovative product development for the AJ Bell website and apps. Working in this team the Digital Business Analyst will support and champion the product vision, strategy and roadmap ensuring it aligns with the company vision, strategy, and business goals - working with the AJ Bell product development team and other stakeholders to ensure the successful delivery of continuous improvements, new products & functionality. What does the job involve? The key responsibilities of the role are as follows: Support the Product Development team in translating business requirements and defining the product requirements for each change project Write detailed product specifications and user stories for the web and app development teams Work with the technical teams to agree designs for new product enhancements, gathering feedback from the relevant business teams where appropriate Provide support to the mobile app and web development teams through testing and accepting development items in Jira and answering queries Investigate and respond to product queries raised by customers and business teams, creating bug fixes for the relevant development teams where appropriate Ensure product changes are compliant and that there has been input from the Compliance and Technical teams Liaise with Marketing colleagues where appropriate Perform other tasks as agreed with the Product Development Manager or Senior Product Development Manager. Competence, Knowledge and Skills: Educated to degree level or equivalent. Knowledge of the FCA regulatory framework Advanced competencies in business analysis Competent and experienced in utilising different approaches and techniques to deliver change within different methodologies including agile Excellent written English Problem solving Able to organise multiple tasks and priorities Team player Attention to detail Ability to work on own initiative Creative and can think outside the box Confident communicator Numerate with good analytical skills MS Office including Word, Excel, Outlook and PowerPoint About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. There is an active programme of social events throughout the year, which are open to all employees. In return we will provide all the training and support you need to develop within your role. In return for your hard work you will receive: Competitive starting salary Generous holiday allowance of 25 days, increasing up to 31 days with service, plus bank holidays Holiday buy/sell scheme Hybrid working policy (after initial training period) Casual dress code Discretionary annual bonus Contributory pension scheme Healthcare Cash Plan Buy as you earn share scheme Free annual shares scheme Paid study support for qualifications Enhanced maternity/paternity scheme from day one Discounted PMI and Dental Paid volunteering opportunities Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The People Analytics Senior Manager role encompasses owning and driving the People Analytics strategy at BDO and management of the People Analytics team (3 Analysts). The role will include working closely with stakeholders both in HR and the wider business including the Central Data Office, Finance, IT, Leadership Team and Partnership Office? to develop, prioritise and implement project plans to deliver the people analytics strategy. This is a role that will also draw on your technical experience in order to design best in class analytical solutions using a wide range of software and tools. While a number of People Analytics solutions are already in place, we are looking for someone who can review the current offerings and make bold steps in how we can change/adapt our approach to embed the importance of People Analytics and find new and better ways to ensure it is central to HR decision making. Achieving this will involve strong stakeholder management and ownership of data literacy upskilling across HR. A knowledge of Workday reporting (including Slides, Sheets, PRISM & Discovery Boards) is essential although a working knowledge or experience in other analytical tools (such as Excel & PowerBI) would also be advantageous. The role will involve managing and prioritising incoming ideas and requests; challenging and influencing thinking in order to achieve optimum outcomes. It will also draw on your own thought leadership and ideas and see you finding new and innovative ways of using people data to support firm and HR strategy. In this role you'll also: Continue and enhance the People Analytics Strategy? Project manage key projects for the team, including scope management, resource planning and stakeholder management? Bring the best external thinking and connect these developments and ideas to help support firm and HR strategy? Provide value adding analysis and commentary derived from key metrics, to highlight what is happening with our people around the firm and to inform future people strategies.? Motivate, manage and develop a team of 3 analysts, ensuring their work output finds the right balance between delivering against firm needs and contributing to individual career progression? Ensure that data is kept securely in line with the Firm's Data Policy and inline with GDPR. ? At BDO, we use the full suite of Workday reporting tools; standard reporting and dashboards, slides, worksheets, discovery boards and PRISM. Having strong knowledge of the various tools and when best to use which, is key to this role. ? We use a wide range of reporting tools and techniques because at BDO, we are 'full suite' Workday users. As such, an appreciation of how Workday HCM operates would be helpful (for us this includes recruitment, learning, peakon, talent & performance and reward/comp). Understanding how security works across Workday is essential to ensure access to data and analytical solutions are appropriate for our people. Additionally, it would be a useful to have a knowledge of Workday integrations and Workday Finance as well experience with tools such as PowerBI.? The People Analytics team do not just build and deploy reporting solutions. A pre-requisite for this role is the ability to interpret data, identify trends and draw meaningful conclusions (and coach others in how to do this). Keeping abreast of evolving people analytics theory and its practical application would be expected. You'll also be someone with: Strong stakeholder management skills? Strategy and planning experience, with adaptability (knowledge of agile methodology helpful)? The ability to communicate with authority and influence? Creativity in design and solutioning? Integrity and a good knowledge of GDPR & data security ? Coaching skills You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working fram
May 14, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The People Analytics Senior Manager role encompasses owning and driving the People Analytics strategy at BDO and management of the People Analytics team (3 Analysts). The role will include working closely with stakeholders both in HR and the wider business including the Central Data Office, Finance, IT, Leadership Team and Partnership Office? to develop, prioritise and implement project plans to deliver the people analytics strategy. This is a role that will also draw on your technical experience in order to design best in class analytical solutions using a wide range of software and tools. While a number of People Analytics solutions are already in place, we are looking for someone who can review the current offerings and make bold steps in how we can change/adapt our approach to embed the importance of People Analytics and find new and better ways to ensure it is central to HR decision making. Achieving this will involve strong stakeholder management and ownership of data literacy upskilling across HR. A knowledge of Workday reporting (including Slides, Sheets, PRISM & Discovery Boards) is essential although a working knowledge or experience in other analytical tools (such as Excel & PowerBI) would also be advantageous. The role will involve managing and prioritising incoming ideas and requests; challenging and influencing thinking in order to achieve optimum outcomes. It will also draw on your own thought leadership and ideas and see you finding new and innovative ways of using people data to support firm and HR strategy. In this role you'll also: Continue and enhance the People Analytics Strategy? Project manage key projects for the team, including scope management, resource planning and stakeholder management? Bring the best external thinking and connect these developments and ideas to help support firm and HR strategy? Provide value adding analysis and commentary derived from key metrics, to highlight what is happening with our people around the firm and to inform future people strategies.? Motivate, manage and develop a team of 3 analysts, ensuring their work output finds the right balance between delivering against firm needs and contributing to individual career progression? Ensure that data is kept securely in line with the Firm's Data Policy and inline with GDPR. ? At BDO, we use the full suite of Workday reporting tools; standard reporting and dashboards, slides, worksheets, discovery boards and PRISM. Having strong knowledge of the various tools and when best to use which, is key to this role. ? We use a wide range of reporting tools and techniques because at BDO, we are 'full suite' Workday users. As such, an appreciation of how Workday HCM operates would be helpful (for us this includes recruitment, learning, peakon, talent & performance and reward/comp). Understanding how security works across Workday is essential to ensure access to data and analytical solutions are appropriate for our people. Additionally, it would be a useful to have a knowledge of Workday integrations and Workday Finance as well experience with tools such as PowerBI.? The People Analytics team do not just build and deploy reporting solutions. A pre-requisite for this role is the ability to interpret data, identify trends and draw meaningful conclusions (and coach others in how to do this). Keeping abreast of evolving people analytics theory and its practical application would be expected. You'll also be someone with: Strong stakeholder management skills? Strategy and planning experience, with adaptability (knowledge of agile methodology helpful)? The ability to communicate with authority and influence? Creativity in design and solutioning? Integrity and a good knowledge of GDPR & data security ? Coaching skills You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working fram
Head of Data and Tech - Workplace page is loaded Head of Data and Tech - Workplace Apply locations London time type Full time posted on Posted Yesterday job requisition id R We're Landsec We are Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential. We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities. The Role: This role will be a member of the Workplace Executive committee, being the voice and shaping the data and technology direction for Workplace, within the context of the Landsec group. Works across the Workplace business areas to guide and deliver data and technology (products, systems and services), make investment plans and drive realisation of value. Responsible for maintaining and optimising business operations to support the current Workplace business model. The role will have a particular emphasis on building long-term, strategic relationships with senior stakeholders to ensure that technology enabled change is delivered in a way that aligns with wider group strategy Salary: Competitive The Team: This is a new role that has been created to support data and technology leadership oversight for Landsec's Workplace business. In Workplace we develop, own and manage offices that meet the evolving needs of occupiers ranging from global corporates to small, fast growing businesses. Demand for high quality, sustainable office space is healthy and our track record and deep relationships with occupiers, local authorities and partners alike underpin our competitive advantage. This means we are able to source, envision and deliver complex projects in a way that few can match. What you will be responsible for: Define the Workplace technology strategy for this business area, in line with global Landsec technology strategy. Define, own and deliver portfolio roadmaps for Workplace business areas, in alignment with the business strategy. Prepare and participate in business planning to agree annual budgets for Workplace D&T. Operating in a cross functional matrix team structure, encouraged by project demand, potential direct line management of delivery manager(s), portfolio or programme teams, business architecture, business analysts disciplines, and dotted line management of solution architects, data engineers and building engineers. Delivering data and technology solutions Working collaboratively with the Group Enterprise Architecture (EA) function, Group technical disciplines (data, building engineering, platforms) and business SME's on the development of new products, product enhancements and product redesign. In partnership with the Group EA function, explore how mainstream and emerging technologies can be used to advance business strategy and optimise business operations. Working collaboratively with the Group Cybersecurity function to ensure secure by design for any new initiatives, supporting in-flight cyber programmes and ensuring security of data and technology estate at all times. Business services and Application management Ensure key workplace business services are operating within SLA, meeting end user needs. Ownership all Workplace applications that support those business services. In partnership with Group Cybersecurity function, ensure all applications are compliant (Secure, data privacy and software compliance) and tracked within CMDB / central inventory. In partnership with Group EA, building full application lifecycle, architecture roadmaps with rationalisation plans. Vendor Management Establishing and communicating requirements in acquiring technology applications, services, systems and equipment. Manage technology vendors for the software and hardware procured. Negotiating and managing vendor contracts to cost, safety and performance standards. Risk management Ensuring that the appropriate risk assessments are made when introducing new information and operational technology into Landsec. Setting up risk management actions so that internal and external systems are safe and secure. Performance management and central reporting Provide regular reporting on portfolio, support, vendor and financial / budget performance. Report on key controls performance Your skills, experience and qualifications: Essential criteria Real estate background - experience in delivering solutions across the real estate value chain i.e., to support development, marketing, operate assets etc. e.g., exposure to building. information modelling, or working with smart building technology and building management systems. Experience in delivering insight initiatives - e.g., on assets, tenants, occupiers through diagnostic, descriptive, predictive or prescriptive analytics approaches. Waterfall and agile ways of working - scrum, kanban etc., managing cross functional teams with disciplines across engineering, architecture, project management, etc. Desirable Exposure to AI / GenAI / machine learning in delivering real estate tech solutions etc. Experience in delivering business to business, direct to consumer digital platforms. Life and Benefits at Landsec We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer exceptional Learning & Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work. Here are some of our core benefits, view our Benefits and career development page for more information. Discretionary annual bonus plan 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and options to purchase an additional holiday each year. Enhanced pension contributions - Landsec will contribute up to 10.5% subject to your contribution Private medical insurance, Life assurance and income protection. Enhanced maternity, adoption, shared parental leave policies (view our Family policies page for more details) Annual Sharesave plans with the chance to buy Landsec shares at a discounted rates Up to 4 working days to volunteer per year and 'Give As You Earn' programmes allowing you to donate to charities straight out of your pay and we top up by 20% And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause. Diversity and Inclusion At Landsec, we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential. We strive to ensure all our information, and services are accessible to and usable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with our recruitment partners by emailing To find out more about our approach, visit our Diversity and Inclusion page . At Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential. We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities. All qualified applicants will receive consideration for employment and we do not discriminate on the grounds of age, disability, gender identity and gender expression, sexual orientation, marital or civil partner status, pregnancy and/or parental status, ethnicity, race, nationality, citizenship, cultural background,socio-economic background, religion or belief Flexible Working Depending on the nature of your role, Landsec may be able to offer different ways of working to fit around your lifestyle. We know that flexible working can make a real difference to your wellbeing and professional development, and in turn can benefit us as an employer and our customers. The flexible working options available to you is something that can be discussed at the interview stage during the recruitment process The Recruitment Process To apply for a role at Landsec please click apply in any available role, create a candidate account and upload your CV with the supporting information. Stage 1: Review CV's Once you have applied your application will be assessed against the required skills, experience and qualifications. Commonly you will be informed whether you move onto the interview process via a telephone call or email message within 2 weeks of your application being uploaded. Stage 2: Interview . click apply for full job details
May 14, 2024
Full time
Head of Data and Tech - Workplace page is loaded Head of Data and Tech - Workplace Apply locations London time type Full time posted on Posted Yesterday job requisition id R We're Landsec We are Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential. We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities. The Role: This role will be a member of the Workplace Executive committee, being the voice and shaping the data and technology direction for Workplace, within the context of the Landsec group. Works across the Workplace business areas to guide and deliver data and technology (products, systems and services), make investment plans and drive realisation of value. Responsible for maintaining and optimising business operations to support the current Workplace business model. The role will have a particular emphasis on building long-term, strategic relationships with senior stakeholders to ensure that technology enabled change is delivered in a way that aligns with wider group strategy Salary: Competitive The Team: This is a new role that has been created to support data and technology leadership oversight for Landsec's Workplace business. In Workplace we develop, own and manage offices that meet the evolving needs of occupiers ranging from global corporates to small, fast growing businesses. Demand for high quality, sustainable office space is healthy and our track record and deep relationships with occupiers, local authorities and partners alike underpin our competitive advantage. This means we are able to source, envision and deliver complex projects in a way that few can match. What you will be responsible for: Define the Workplace technology strategy for this business area, in line with global Landsec technology strategy. Define, own and deliver portfolio roadmaps for Workplace business areas, in alignment with the business strategy. Prepare and participate in business planning to agree annual budgets for Workplace D&T. Operating in a cross functional matrix team structure, encouraged by project demand, potential direct line management of delivery manager(s), portfolio or programme teams, business architecture, business analysts disciplines, and dotted line management of solution architects, data engineers and building engineers. Delivering data and technology solutions Working collaboratively with the Group Enterprise Architecture (EA) function, Group technical disciplines (data, building engineering, platforms) and business SME's on the development of new products, product enhancements and product redesign. In partnership with the Group EA function, explore how mainstream and emerging technologies can be used to advance business strategy and optimise business operations. Working collaboratively with the Group Cybersecurity function to ensure secure by design for any new initiatives, supporting in-flight cyber programmes and ensuring security of data and technology estate at all times. Business services and Application management Ensure key workplace business services are operating within SLA, meeting end user needs. Ownership all Workplace applications that support those business services. In partnership with Group Cybersecurity function, ensure all applications are compliant (Secure, data privacy and software compliance) and tracked within CMDB / central inventory. In partnership with Group EA, building full application lifecycle, architecture roadmaps with rationalisation plans. Vendor Management Establishing and communicating requirements in acquiring technology applications, services, systems and equipment. Manage technology vendors for the software and hardware procured. Negotiating and managing vendor contracts to cost, safety and performance standards. Risk management Ensuring that the appropriate risk assessments are made when introducing new information and operational technology into Landsec. Setting up risk management actions so that internal and external systems are safe and secure. Performance management and central reporting Provide regular reporting on portfolio, support, vendor and financial / budget performance. Report on key controls performance Your skills, experience and qualifications: Essential criteria Real estate background - experience in delivering solutions across the real estate value chain i.e., to support development, marketing, operate assets etc. e.g., exposure to building. information modelling, or working with smart building technology and building management systems. Experience in delivering insight initiatives - e.g., on assets, tenants, occupiers through diagnostic, descriptive, predictive or prescriptive analytics approaches. Waterfall and agile ways of working - scrum, kanban etc., managing cross functional teams with disciplines across engineering, architecture, project management, etc. Desirable Exposure to AI / GenAI / machine learning in delivering real estate tech solutions etc. Experience in delivering business to business, direct to consumer digital platforms. Life and Benefits at Landsec We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer exceptional Learning & Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work. Here are some of our core benefits, view our Benefits and career development page for more information. Discretionary annual bonus plan 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and options to purchase an additional holiday each year. Enhanced pension contributions - Landsec will contribute up to 10.5% subject to your contribution Private medical insurance, Life assurance and income protection. Enhanced maternity, adoption, shared parental leave policies (view our Family policies page for more details) Annual Sharesave plans with the chance to buy Landsec shares at a discounted rates Up to 4 working days to volunteer per year and 'Give As You Earn' programmes allowing you to donate to charities straight out of your pay and we top up by 20% And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause. Diversity and Inclusion At Landsec, we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential. We strive to ensure all our information, and services are accessible to and usable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with our recruitment partners by emailing To find out more about our approach, visit our Diversity and Inclusion page . At Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential. We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities. All qualified applicants will receive consideration for employment and we do not discriminate on the grounds of age, disability, gender identity and gender expression, sexual orientation, marital or civil partner status, pregnancy and/or parental status, ethnicity, race, nationality, citizenship, cultural background,socio-economic background, religion or belief Flexible Working Depending on the nature of your role, Landsec may be able to offer different ways of working to fit around your lifestyle. We know that flexible working can make a real difference to your wellbeing and professional development, and in turn can benefit us as an employer and our customers. The flexible working options available to you is something that can be discussed at the interview stage during the recruitment process The Recruitment Process To apply for a role at Landsec please click apply in any available role, create a candidate account and upload your CV with the supporting information. Stage 1: Review CV's Once you have applied your application will be assessed against the required skills, experience and qualifications. Commonly you will be informed whether you move onto the interview process via a telephone call or email message within 2 weeks of your application being uploaded. Stage 2: Interview . click apply for full job details
Business Central Technical Support Analyst Hybrid / West Midlands £35,000 - £38,000 Our established client based in the West Midlands is looking for a Business Central Technical Support Analyst to join their team. This role is a key client-facing role responsible for addressing and resolving technical issues related to Microsoft Dynamics 365 Business Applications. This includes troubleshooting and investigating issues such as email, printing, network connectivity, performance issues, security, and authentication. Business Central Technical Support Analyst Key Responsibilities: Investigate and troubleshoot technical issues related to Microsoft Dynamics Business Applications. Provide first-line support to clients, ensuring timely and accurate resolution of issues. Collaborate with the support team to document issues and resolutions in a knowledge base. Escalate complex issues to the Support Manager or appropriate technical teams when necessary. Monitor application performance and report any recurring or significant issues to the Support Manager. Stay up to date with the latest updates and features of Microsoft Dynamics Business Applications. Qualifications / Experience: Microsoft Business Central experience is essential. Strong technical skills and ability to troubleshoot and resolve issues using various tools and methods. Exposure to Microsoft Cloud Services such as Azure, M365 and BizApps Familiarity with networking and infrastructure both on premise and cloud Expertise and experience in an IT support environment Ability to work effectively in a team environment. Experience with server monitoring tools and diagnostic techniques. Exceptional customer service and communication skills, both verbal and written. Problem solving mindset and analytical - utilising objective evidence to feedback to drive improvement and innovation. SQL and KQL Query Language Skills desirable. Experience with PowerShell desirable. AAD\Entra ID skills, i.e Defender, InTune, Security Centre desirable. Benefits: Competitive Annual Leave - in addition, you will be entitled to an extra day's holiday Access to our Employee Assistance Programme Pension scheme: eligible to join the company pension scheme 3 months after your start date with matched contributions up to 3%. Death in Service: 4 times your salary. Private Health Insurance If this role is of interest, please contact James Aust for more information.
May 12, 2024
Full time
Business Central Technical Support Analyst Hybrid / West Midlands £35,000 - £38,000 Our established client based in the West Midlands is looking for a Business Central Technical Support Analyst to join their team. This role is a key client-facing role responsible for addressing and resolving technical issues related to Microsoft Dynamics 365 Business Applications. This includes troubleshooting and investigating issues such as email, printing, network connectivity, performance issues, security, and authentication. Business Central Technical Support Analyst Key Responsibilities: Investigate and troubleshoot technical issues related to Microsoft Dynamics Business Applications. Provide first-line support to clients, ensuring timely and accurate resolution of issues. Collaborate with the support team to document issues and resolutions in a knowledge base. Escalate complex issues to the Support Manager or appropriate technical teams when necessary. Monitor application performance and report any recurring or significant issues to the Support Manager. Stay up to date with the latest updates and features of Microsoft Dynamics Business Applications. Qualifications / Experience: Microsoft Business Central experience is essential. Strong technical skills and ability to troubleshoot and resolve issues using various tools and methods. Exposure to Microsoft Cloud Services such as Azure, M365 and BizApps Familiarity with networking and infrastructure both on premise and cloud Expertise and experience in an IT support environment Ability to work effectively in a team environment. Experience with server monitoring tools and diagnostic techniques. Exceptional customer service and communication skills, both verbal and written. Problem solving mindset and analytical - utilising objective evidence to feedback to drive improvement and innovation. SQL and KQL Query Language Skills desirable. Experience with PowerShell desirable. AAD\Entra ID skills, i.e Defender, InTune, Security Centre desirable. Benefits: Competitive Annual Leave - in addition, you will be entitled to an extra day's holiday Access to our Employee Assistance Programme Pension scheme: eligible to join the company pension scheme 3 months after your start date with matched contributions up to 3%. Death in Service: 4 times your salary. Private Health Insurance If this role is of interest, please contact James Aust for more information.
CENTRAL BEDFORDSHIRE COUNCIL
Shefford, Bedfordshire
Experienced Business Analysts are needed to join our team at Central Bedfordshire Council to drive value for the business through improving processes and ensuring the best IT solutions are selected to support our business both now and into the future. The vacancy has 1 contract role for 24 months and 2 contract roles for 12 months. This hybrid role involves working from home and any CBC offices, including Priory House, Shefford. You will be expected to attend a CBC location as required to perform your role, but as a minimum monthly. About Us Central Bedfordshire is an ambitious authority, determined to be an exemplary one. Our strategic location and high quality of life mean we are one of the fastest-growing areas in the country.As a council, we face the same challenges every business does - investing in the right places and delivering great results. Except for us, it's all about our 289,000 residents. We're totally focused on helping to improve their lives and making Central Bedfordshire a great place to live and work.We have set values and principles to represent the way we work and how we operate as an organisation. This is a great time to join us on our journey. Responsibilities: Engage with the business and lead/facilitate business and technical workshops and determine the most appropriate changes to processes and systems to create new, value for money, effective and efficient ways of working Lead on the creation of business case/requirement specifications and their translation into detailed technical and project commissioning specifications Provide options analysis to support decisions Engage with vendors to understand technology trends Participate in projects, providing clarification and support where required Skills and Experience: You should be an accredited Business Analyst, who is a great communicator and relationship builder You will be able to interpret complex business requirements and transform them into processes or IT solutions understood by both business and IT Knowledge of the Microsoft365 suite of products This role is covered by the Code of practice of the English language requirements for public sector workers. Benefits: Annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service Generous family-friendly policies and practices Local Government Pension Scheme (LGPS) - This is a valuable part of our rewards package for employees and includes life insurance A comprehensive IT package Access to discounts on top UK retailers and local retailers A hybrid working arrangement A £250 one-off hybrid worker payment to help you adapt your home for safe and suitable working conditions The ability to work abroad for up to a month a year Closing Date: 6th May 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Business Systems Analyst, Data Analyst, IT Business Analyst, Project Analyst, Operations Analyst, Business Intelligence Analyst, Requirements Analyst, Process Analyst and Systems Analyst will also be considered.
May 10, 2024
Full time
Experienced Business Analysts are needed to join our team at Central Bedfordshire Council to drive value for the business through improving processes and ensuring the best IT solutions are selected to support our business both now and into the future. The vacancy has 1 contract role for 24 months and 2 contract roles for 12 months. This hybrid role involves working from home and any CBC offices, including Priory House, Shefford. You will be expected to attend a CBC location as required to perform your role, but as a minimum monthly. About Us Central Bedfordshire is an ambitious authority, determined to be an exemplary one. Our strategic location and high quality of life mean we are one of the fastest-growing areas in the country.As a council, we face the same challenges every business does - investing in the right places and delivering great results. Except for us, it's all about our 289,000 residents. We're totally focused on helping to improve their lives and making Central Bedfordshire a great place to live and work.We have set values and principles to represent the way we work and how we operate as an organisation. This is a great time to join us on our journey. Responsibilities: Engage with the business and lead/facilitate business and technical workshops and determine the most appropriate changes to processes and systems to create new, value for money, effective and efficient ways of working Lead on the creation of business case/requirement specifications and their translation into detailed technical and project commissioning specifications Provide options analysis to support decisions Engage with vendors to understand technology trends Participate in projects, providing clarification and support where required Skills and Experience: You should be an accredited Business Analyst, who is a great communicator and relationship builder You will be able to interpret complex business requirements and transform them into processes or IT solutions understood by both business and IT Knowledge of the Microsoft365 suite of products This role is covered by the Code of practice of the English language requirements for public sector workers. Benefits: Annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service Generous family-friendly policies and practices Local Government Pension Scheme (LGPS) - This is a valuable part of our rewards package for employees and includes life insurance A comprehensive IT package Access to discounts on top UK retailers and local retailers A hybrid working arrangement A £250 one-off hybrid worker payment to help you adapt your home for safe and suitable working conditions The ability to work abroad for up to a month a year Closing Date: 6th May 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Business Systems Analyst, Data Analyst, IT Business Analyst, Project Analyst, Operations Analyst, Business Intelligence Analyst, Requirements Analyst, Process Analyst and Systems Analyst will also be considered.
Contents Location About the job Benefits Things you need to know Apply and further information Location Belfast, Cardiff, Darlington, Edinburgh, London About the job Summary Join a team at the heart of the global economy! We create digital services, data tools and technology for businesses to prosper around the world. Have a look at our video ! Our Digital, Data and Technology team develops and operates tools, services, and platforms that enable the UK government to provide world leading support to businesses in the UK and overseas. Youll get to constantly push boundaries in an environment free of heavy legacy, driven by curiosity, social purpose, diversity of thought, entrepreneurship, and the aspiration to offer an incredible experience to all our users. Find out more on our blog, Digital Trade. Job description This role sits within the DIT Security Operations Centre (SOC), which is responsible for the identification and handling of security threats. You will be responsible for the monitoring aspects of the SOCs Target Operating Model (TOM) at a high level, acting as the final point of escalation for the resolution of incidents identified by SOC analysts. A key part of the role will be the identification and implementation of lessons learned from cyber security incidents as part of a continuous improvement cycle. Improvements to DITs capability to detect and response will be a priority. In the role you will be managing and mentoring junior SOC staff, and so this role is suitable for someone looking for a position of responsibility. Responsibilities Responsibilities In your day-to-day role, you will: Lead the implementation of the DIT monitoring policyand management of the SOC TOM, providing expert advice to junior SOC staff. Review existing and new data sources being ingested into the SIEM and propose and implement use cases for detection and analysis. Produce thorough documentation on complex incidents focussing on the improvements that can be made to processes, playbooks, and tooling. Manage incident response exercises and scoping, design and governance of red-teaming and threat-hunting activity in collaboration with the Threat Hunterand in line with DITs policies. Communicate the significance of the results of investigations and risk mitigation outcomes and engage with a broad range of senior stakeholders. Be responsible for defining the vision, principles, and strategy for incident response. Essential Skills and Experience You should be able to demonstrate essential skills and experience of: Significant experience of working at tier 2 or tier 3 in a SOC with management/mentoring responsibilities . Demonstrable experience with KQL or similar query language . Solid knowledge of various information security frameworks, for example MITRE. Demonstrable experience in cyber security incident management . Effective verbal and written communication skills. Demonstrable knowledge and experience of intrusion detection and analysis skills . Desirable Skills and Experience While not essential, it would be ideal if you have demonstrable skills and experience of: SIEM and Security Software, especially Microsoft Professional information security certification CISSP or similar. Experience of working in a multi-cloud environment. Knowledge or experience of forensics. Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Things you need to know Security Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . See our vetting charter . People working with government assets must complete basic personnel security standard checks. Selection process details We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview. Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way. Assessment and Interview As part of the application process you will be asked to upload a CV which outlines your experience, skills and fit for the role. At the sift stage for this role, Inspire People will assess you against the essential criteria listed above to compile a long list of applications. If you are progressed through to this stage, you will be asked to complete a short, pre-recorded video interview with Inspire People or provide written answers to questions. These applications will then be sifted by DIT hiring managers. Initial sifting will take place the week commencing 26th September, with CV submissions to DIT on the 30th September. Interviews will take place the week commencing 10th October. Please note that these dates are indicative and may be subject to change. At the interview stage for this role, we will assess your technical/specialist experience, outlined in the above role description, testing your ability through relevant assessments/presentations and ask you questions around Behaviours and Technical skills, which are part of the Civil Service Success Profiles . The technical element within the interview, where you will be asked a series of questions to demonstrate your specific professional skills and knowledge related directly to the job role and context, will assess against these Technical Skills: Intrusion detection and analysis Threat intelligence and assessment Incident management, investigation, and response Information risk assessment and risk management Applied security capability Query language expertise You will also be assessed against the Behaviours of: Developing Self and Others Changing and Improving Delivering at Pace Offer Stage Appointments may be made to candidates in merit order based on location preferences. The salary we will offer is determined using interview performance. Scores at interview translate to proficiency levels and an associated salary. Once a successful candidate has a proficiency level and is part of the capability framework, they will be given opportunities to self-assess to progress through the pay scale within their grade during their time at DIT. For further explanation of proficiency levels and more information about DDaT click here. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Candidates who pass the bar at interview but are not the highest scoring will be held on a 12-month reserve list for future appointments. Candidates who are judged to be a near miss at interview may be offered a post at the grade below the one advertised. If successful and transferring from another Government Department a criminal record check may be carried out. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. Harmonised terms and conditions are attached. Please take time to read the document to determine how these may affect you. Please note the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role. Any move to the Department for International Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at New entrants are expected to join on the minimum of the pay band. Reasonable adjustment If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should contact the DDaT Recruitment team before the closing date to discuss your needs. Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DIT by email: ..... click apply for full job details
Sep 24, 2022
Full time
Contents Location About the job Benefits Things you need to know Apply and further information Location Belfast, Cardiff, Darlington, Edinburgh, London About the job Summary Join a team at the heart of the global economy! We create digital services, data tools and technology for businesses to prosper around the world. Have a look at our video ! Our Digital, Data and Technology team develops and operates tools, services, and platforms that enable the UK government to provide world leading support to businesses in the UK and overseas. Youll get to constantly push boundaries in an environment free of heavy legacy, driven by curiosity, social purpose, diversity of thought, entrepreneurship, and the aspiration to offer an incredible experience to all our users. Find out more on our blog, Digital Trade. Job description This role sits within the DIT Security Operations Centre (SOC), which is responsible for the identification and handling of security threats. You will be responsible for the monitoring aspects of the SOCs Target Operating Model (TOM) at a high level, acting as the final point of escalation for the resolution of incidents identified by SOC analysts. A key part of the role will be the identification and implementation of lessons learned from cyber security incidents as part of a continuous improvement cycle. Improvements to DITs capability to detect and response will be a priority. In the role you will be managing and mentoring junior SOC staff, and so this role is suitable for someone looking for a position of responsibility. Responsibilities Responsibilities In your day-to-day role, you will: Lead the implementation of the DIT monitoring policyand management of the SOC TOM, providing expert advice to junior SOC staff. Review existing and new data sources being ingested into the SIEM and propose and implement use cases for detection and analysis. Produce thorough documentation on complex incidents focussing on the improvements that can be made to processes, playbooks, and tooling. Manage incident response exercises and scoping, design and governance of red-teaming and threat-hunting activity in collaboration with the Threat Hunterand in line with DITs policies. Communicate the significance of the results of investigations and risk mitigation outcomes and engage with a broad range of senior stakeholders. Be responsible for defining the vision, principles, and strategy for incident response. Essential Skills and Experience You should be able to demonstrate essential skills and experience of: Significant experience of working at tier 2 or tier 3 in a SOC with management/mentoring responsibilities . Demonstrable experience with KQL or similar query language . Solid knowledge of various information security frameworks, for example MITRE. Demonstrable experience in cyber security incident management . Effective verbal and written communication skills. Demonstrable knowledge and experience of intrusion detection and analysis skills . Desirable Skills and Experience While not essential, it would be ideal if you have demonstrable skills and experience of: SIEM and Security Software, especially Microsoft Professional information security certification CISSP or similar. Experience of working in a multi-cloud environment. Knowledge or experience of forensics. Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Things you need to know Security Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . See our vetting charter . People working with government assets must complete basic personnel security standard checks. Selection process details We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview. Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way. Assessment and Interview As part of the application process you will be asked to upload a CV which outlines your experience, skills and fit for the role. At the sift stage for this role, Inspire People will assess you against the essential criteria listed above to compile a long list of applications. If you are progressed through to this stage, you will be asked to complete a short, pre-recorded video interview with Inspire People or provide written answers to questions. These applications will then be sifted by DIT hiring managers. Initial sifting will take place the week commencing 26th September, with CV submissions to DIT on the 30th September. Interviews will take place the week commencing 10th October. Please note that these dates are indicative and may be subject to change. At the interview stage for this role, we will assess your technical/specialist experience, outlined in the above role description, testing your ability through relevant assessments/presentations and ask you questions around Behaviours and Technical skills, which are part of the Civil Service Success Profiles . The technical element within the interview, where you will be asked a series of questions to demonstrate your specific professional skills and knowledge related directly to the job role and context, will assess against these Technical Skills: Intrusion detection and analysis Threat intelligence and assessment Incident management, investigation, and response Information risk assessment and risk management Applied security capability Query language expertise You will also be assessed against the Behaviours of: Developing Self and Others Changing and Improving Delivering at Pace Offer Stage Appointments may be made to candidates in merit order based on location preferences. The salary we will offer is determined using interview performance. Scores at interview translate to proficiency levels and an associated salary. Once a successful candidate has a proficiency level and is part of the capability framework, they will be given opportunities to self-assess to progress through the pay scale within their grade during their time at DIT. For further explanation of proficiency levels and more information about DDaT click here. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Candidates who pass the bar at interview but are not the highest scoring will be held on a 12-month reserve list for future appointments. Candidates who are judged to be a near miss at interview may be offered a post at the grade below the one advertised. If successful and transferring from another Government Department a criminal record check may be carried out. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. Harmonised terms and conditions are attached. Please take time to read the document to determine how these may affect you. Please note the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role. Any move to the Department for International Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at New entrants are expected to join on the minimum of the pay band. Reasonable adjustment If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should contact the DDaT Recruitment team before the closing date to discuss your needs. Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DIT by email: ..... click apply for full job details
Company Overview BAE Systems Digital Intelligence helps nations, governments and businesses around the world defend themselves against cybercrime, reduce their risk in the connected world, comply with regulation, and transform their operations. We do this using our unique set of solutions, systems, experience and processes - often collecting and analysing huge volumes of data. These, combined with our Cyber Special forces - some of the most skilled people in the world - enable us to defend against cyber-attacks, fraud and financial crime, enable intelligence-led policing and solve complex data problems. We are obsessed about solving problems for our customers; we bring together great minds that face tough challenges on a daily basis, and are encouraged to make a difference. Role Profile The Technical Operations team work alongside/for projects to provide expert level support across the broad spectrum of 'DevOps'. Activities can vary from creating a new development network, to architecting and implementing a new build, test and release pipeline. Automation is at the heart of everything we do, whenever there is a task that needs to be performed more than once, it gets automated as a priority. The core technology stack that the team works with is: RHEL based Linux, Docker, Jenkins, Git, Azure Cloud (via Terraform & Kubernetes), Atlassian Suite, Nexus, Yum, Python, Bash, Virtual and Physical systems. The aim of the team is to provide a centralised point within the business for all DevOps skills and allow projects to benefit from a knowledge pool instead of silos of information distributed across the business. The team particularly focuses on the 'build' end of the pipeline by providing Continuous Integration expertise, guidance and implementation to allow projects to be delivered smoothly and to a high standard. Typical day-to-day activities include: Secondment to projects for DevOps assistance including: Interactions can vary between a few meetings to assignment for several months Designing & implementing build pipelines Configuration of Continuous Integration systems (Jenkins) Developing deployment strategies for projects/products Support/Maintenance of build & development platforms (Azure Cloud & VCenter) Working on centralised tools that can be used across the business Evaluation of new platforms & technologies - Cloud platforms, Orchestration, Monitoring Desired Technical Ability Docker Usage understanding Registry Dockerfiles CI Skills Jenkins Administration Jenkinsfiles (desirable) Kubernetes Git - CLI & GUI Linux admin Ansible Azure cloud Scripting - Bash, Python, Groovy Terraform Windows Admin Atlassian API Desired Competencies Good problem solving aptitude Ability to consider the 'wider' picture Requirements gathering/refining skills Calm under pressure (support issues/outages) Security Clearance Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Digital Intelligence. Due to the nature of our, work successful candidates for this role will be required to go through Government SC clearance prior to starting with us. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Capabilities At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Digital Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector. As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours.
Sep 24, 2022
Full time
Company Overview BAE Systems Digital Intelligence helps nations, governments and businesses around the world defend themselves against cybercrime, reduce their risk in the connected world, comply with regulation, and transform their operations. We do this using our unique set of solutions, systems, experience and processes - often collecting and analysing huge volumes of data. These, combined with our Cyber Special forces - some of the most skilled people in the world - enable us to defend against cyber-attacks, fraud and financial crime, enable intelligence-led policing and solve complex data problems. We are obsessed about solving problems for our customers; we bring together great minds that face tough challenges on a daily basis, and are encouraged to make a difference. Role Profile The Technical Operations team work alongside/for projects to provide expert level support across the broad spectrum of 'DevOps'. Activities can vary from creating a new development network, to architecting and implementing a new build, test and release pipeline. Automation is at the heart of everything we do, whenever there is a task that needs to be performed more than once, it gets automated as a priority. The core technology stack that the team works with is: RHEL based Linux, Docker, Jenkins, Git, Azure Cloud (via Terraform & Kubernetes), Atlassian Suite, Nexus, Yum, Python, Bash, Virtual and Physical systems. The aim of the team is to provide a centralised point within the business for all DevOps skills and allow projects to benefit from a knowledge pool instead of silos of information distributed across the business. The team particularly focuses on the 'build' end of the pipeline by providing Continuous Integration expertise, guidance and implementation to allow projects to be delivered smoothly and to a high standard. Typical day-to-day activities include: Secondment to projects for DevOps assistance including: Interactions can vary between a few meetings to assignment for several months Designing & implementing build pipelines Configuration of Continuous Integration systems (Jenkins) Developing deployment strategies for projects/products Support/Maintenance of build & development platforms (Azure Cloud & VCenter) Working on centralised tools that can be used across the business Evaluation of new platforms & technologies - Cloud platforms, Orchestration, Monitoring Desired Technical Ability Docker Usage understanding Registry Dockerfiles CI Skills Jenkins Administration Jenkinsfiles (desirable) Kubernetes Git - CLI & GUI Linux admin Ansible Azure cloud Scripting - Bash, Python, Groovy Terraform Windows Admin Atlassian API Desired Competencies Good problem solving aptitude Ability to consider the 'wider' picture Requirements gathering/refining skills Calm under pressure (support issues/outages) Security Clearance Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Digital Intelligence. Due to the nature of our, work successful candidates for this role will be required to go through Government SC clearance prior to starting with us. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Capabilities At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Digital Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector. As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours.
National Security Manchester Overview The National Security business in Manchester is growing and there are an increasing number of opportunities to work with a range of National Security clients to provide solutions that have a real impact. Be part of a growing team that not only delivers for its clients but also gives back to the community with plenty of opportunities to get involved with local community engagement and outreach activities to help build tech and cyber skills in the region. Software Engineer We are looking for experienced Software Engineers to join our team following continuous growth and success in the UK Government sector. This position is open to applicants who would like to work either part time or full time hours. What you could be doing for us: Designing, codes, tests, corrects and documents simple programs, and assists in the implementation of software which forms part of a properly engineered information or communications system Providing accurate estimates of development effort needed to design, code and test software from given specifications A focus towards Data Processing Working on AWS Cloud infrastructure Opportunities to mentor junior level developers, providing oversight where applicable Logically analysing code defects and produces timely code fixes Leading and mentoring teams of Junior-Mid Level Developers. What background are we looking for? A good understanding of back-end programming languages: Java, C++ Node.JS, Python, C The desire to solve complex technical problems, helping our customers achieve their goals Someone who has the aspiration to learn new skills and better themselves where possible Knowledge of some cloud engineering such as AWS, Docker, Microservices ect is desirable but not essential The ability to work as part of a team, knowledge share and be involved with our Agile ways of working Have lead or mentored teams of Software Engineers in a previous role. How we will support you: Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before You can work around core hours with flexible and part-time working Our flexible benefits package includes; private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE Don't know a particular technology? Your learning and development is key to your future career You'll be part of our bonus scheme Feel free to join in with some of our monthly social events ranging from: 'First Friday', Lunch & Learns (free pizza/snacks), Tech Talks and much more. You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. If this sounds like you, it's time to apply Security Clearance Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Digital Intelligence. Due to the nature of our, work successful candidates for this role will be required to go through Government SC clearance prior to starting with us. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
Sep 23, 2022
Full time
National Security Manchester Overview The National Security business in Manchester is growing and there are an increasing number of opportunities to work with a range of National Security clients to provide solutions that have a real impact. Be part of a growing team that not only delivers for its clients but also gives back to the community with plenty of opportunities to get involved with local community engagement and outreach activities to help build tech and cyber skills in the region. Software Engineer We are looking for experienced Software Engineers to join our team following continuous growth and success in the UK Government sector. This position is open to applicants who would like to work either part time or full time hours. What you could be doing for us: Designing, codes, tests, corrects and documents simple programs, and assists in the implementation of software which forms part of a properly engineered information or communications system Providing accurate estimates of development effort needed to design, code and test software from given specifications A focus towards Data Processing Working on AWS Cloud infrastructure Opportunities to mentor junior level developers, providing oversight where applicable Logically analysing code defects and produces timely code fixes Leading and mentoring teams of Junior-Mid Level Developers. What background are we looking for? A good understanding of back-end programming languages: Java, C++ Node.JS, Python, C The desire to solve complex technical problems, helping our customers achieve their goals Someone who has the aspiration to learn new skills and better themselves where possible Knowledge of some cloud engineering such as AWS, Docker, Microservices ect is desirable but not essential The ability to work as part of a team, knowledge share and be involved with our Agile ways of working Have lead or mentored teams of Software Engineers in a previous role. How we will support you: Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before You can work around core hours with flexible and part-time working Our flexible benefits package includes; private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE Don't know a particular technology? Your learning and development is key to your future career You'll be part of our bonus scheme Feel free to join in with some of our monthly social events ranging from: 'First Friday', Lunch & Learns (free pizza/snacks), Tech Talks and much more. You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. If this sounds like you, it's time to apply Security Clearance Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Digital Intelligence. Due to the nature of our, work successful candidates for this role will be required to go through Government SC clearance prior to starting with us. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
BAE Systems Digital Intelligence
Gloucester, Gloucestershire
Role Overview The Software Engineer analyses requirements, designs, implements and unit tests software code and supporting artefacts using appropriate tools and following the disciplines and practices of BAE Systems. Role Accountabilities The Software Engineer: Produces or validates the schedule and effort estimate for each task they perform Demonstrates an understanding of the importance of schedule and will endeavour to estimate accurately and deliver according to those estimates Demonstrates skill and adeptness in team collaboration, technical discussion and negotiation. Continually increase personal understanding of the languages, frameworks, technical concepts, methods and measurements that underpin the Engineering disciplines and practices of BAE Systems. Demonstrates the ability to understand, challenge, contribute or construct software specification and is capable of building software in line with the specifications Exploits appropriate software development methods, languages, libraries and techniques and applies these to software engineering tasks to realise the most effective outcome Ensures that all work is consistent with defined standards where standards exist and to withstand professional scrutiny in any case Ensures that high quality and delivery standards are met and consistently delivers quality code on time and within estimate. Demonstrates the ability to reflect on and improve personal performance Works as a member of a development team, collaborates with other team members and participates in technical discussions and conversations with customers. Technical Skills Strong Javascript or Typescript knowledge Basic networks (reverse proxy configuration, addressing) Strong understanding of Docker (Running in swarm mode specifically) Basic to intermediate knowledge of Go Intermediate knowledge of Python (for wrapping services from other teams and participating in code reviews) Intermediate understanding of Ansible Basic understanding of Certificate Authorities Intermediate understanding of Continuous Integration and, for the future, Continuous Delivery. Strong Bash scripting Understanding of Active Directory and Role modelling (this will be in keycloak, but as long as there is an understanding of how this should map) About National Security This role is part of our National Security Fundamental business, where we develop operational solutions and deliver mission-critical services to Law Enforcement Agencies and Government departments. Our dedicated engineers and business consultants form multi-disciplinary teams, working together to provide a variety of solutions that help to prevent, protect and pursue criminals involved in serious and organised crime, enhance operational capabilities and deliver digital transformation programmes. Our work is a mix of remote working with some travel to various LEA sites around the UK. We need proactive, solution finding individuals with a can do attitude to join our teams to help solve some of the most difficult challenges so even if this role isn't a perfect fit we'd still love to hear from you! Life at BAE Systems Digital Intelligence Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Applicants to this role must be amenable to obtain UK Government security clearance Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
Sep 23, 2022
Full time
Role Overview The Software Engineer analyses requirements, designs, implements and unit tests software code and supporting artefacts using appropriate tools and following the disciplines and practices of BAE Systems. Role Accountabilities The Software Engineer: Produces or validates the schedule and effort estimate for each task they perform Demonstrates an understanding of the importance of schedule and will endeavour to estimate accurately and deliver according to those estimates Demonstrates skill and adeptness in team collaboration, technical discussion and negotiation. Continually increase personal understanding of the languages, frameworks, technical concepts, methods and measurements that underpin the Engineering disciplines and practices of BAE Systems. Demonstrates the ability to understand, challenge, contribute or construct software specification and is capable of building software in line with the specifications Exploits appropriate software development methods, languages, libraries and techniques and applies these to software engineering tasks to realise the most effective outcome Ensures that all work is consistent with defined standards where standards exist and to withstand professional scrutiny in any case Ensures that high quality and delivery standards are met and consistently delivers quality code on time and within estimate. Demonstrates the ability to reflect on and improve personal performance Works as a member of a development team, collaborates with other team members and participates in technical discussions and conversations with customers. Technical Skills Strong Javascript or Typescript knowledge Basic networks (reverse proxy configuration, addressing) Strong understanding of Docker (Running in swarm mode specifically) Basic to intermediate knowledge of Go Intermediate knowledge of Python (for wrapping services from other teams and participating in code reviews) Intermediate understanding of Ansible Basic understanding of Certificate Authorities Intermediate understanding of Continuous Integration and, for the future, Continuous Delivery. Strong Bash scripting Understanding of Active Directory and Role modelling (this will be in keycloak, but as long as there is an understanding of how this should map) About National Security This role is part of our National Security Fundamental business, where we develop operational solutions and deliver mission-critical services to Law Enforcement Agencies and Government departments. Our dedicated engineers and business consultants form multi-disciplinary teams, working together to provide a variety of solutions that help to prevent, protect and pursue criminals involved in serious and organised crime, enhance operational capabilities and deliver digital transformation programmes. Our work is a mix of remote working with some travel to various LEA sites around the UK. We need proactive, solution finding individuals with a can do attitude to join our teams to help solve some of the most difficult challenges so even if this role isn't a perfect fit we'd still love to hear from you! Life at BAE Systems Digital Intelligence Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Applicants to this role must be amenable to obtain UK Government security clearance Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
We are recruiting for additional Project Managers. Candidates must be eligible for SC clearance due to the nature of customers we work for. Our Project Managers are typically required to: Mobilise and build required capability including the best available resources on contract award, maintaining this approach throughout project execution, providing leadership to project and programme based staff, with management of suppliers, subcontractors and associates where required. Build and maintain relationships with key stakeholders (external and internal customers) and actively manage the customer's expectations through appropriate communications, reporting, assurance and governance. Shape and plan the project, including the overall schedule and governance with selection and/or application of appropriate methodologies, processes and tools; refining and enhancing the project schedule, resources, estimates and costs to complete and the execution against an agreed schedule, milestones and cost baseline. Demonstrate pro-active management of internal and external key project controls including (but not limited to) RAID, financials (including margin, forecast costs to complete, technical and management contingency, revenue and capital cost), quality, scope and schedule performance, ensuring delivery of the agreed scope against the agreed contract, acceptance criteria, SLAs and change requests. Continually refine and enhance the project schedule, resources, estimates and costs to complete and the execution against an agreed schedule and cost baseline. Support to the sales and account management team in renewals, extensions and business development cross-selling opportunities. Close down of the project at the end of an engagement, including personal performance reviews, project lessons learned and harvesting of reusable collateral (i.e. improved propositions, updated processes, reusable modules). Candidates should be able to demonstrate that they are able to: Define, document and execute small projects or work-packages within a larger project, e.g. less than six months, with a small team, limited budget, no interdependency with other projects, and no significant strategic impact. Identifiy, assess and manage risks to the success of the project and take appropriate action. Prepare realistic project and quality plans and track activities against the plans, providing regular and accurate reports to senior project managers and stakeholders as appropriate. Monitor costs, timescales and resources used, and take action where these deviate from agreed budget or agreed task contingency within their work-stream or project area. Ensure that own projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are recorded. Provide effective leadership to the delivery team and suppliers, and takes appropriate action where team performance deviates from agreed tolerances. Act as a primary point of contact for the client and has day to day accountability for the services and solution being provided. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks be in breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
Sep 23, 2022
Full time
We are recruiting for additional Project Managers. Candidates must be eligible for SC clearance due to the nature of customers we work for. Our Project Managers are typically required to: Mobilise and build required capability including the best available resources on contract award, maintaining this approach throughout project execution, providing leadership to project and programme based staff, with management of suppliers, subcontractors and associates where required. Build and maintain relationships with key stakeholders (external and internal customers) and actively manage the customer's expectations through appropriate communications, reporting, assurance and governance. Shape and plan the project, including the overall schedule and governance with selection and/or application of appropriate methodologies, processes and tools; refining and enhancing the project schedule, resources, estimates and costs to complete and the execution against an agreed schedule, milestones and cost baseline. Demonstrate pro-active management of internal and external key project controls including (but not limited to) RAID, financials (including margin, forecast costs to complete, technical and management contingency, revenue and capital cost), quality, scope and schedule performance, ensuring delivery of the agreed scope against the agreed contract, acceptance criteria, SLAs and change requests. Continually refine and enhance the project schedule, resources, estimates and costs to complete and the execution against an agreed schedule and cost baseline. Support to the sales and account management team in renewals, extensions and business development cross-selling opportunities. Close down of the project at the end of an engagement, including personal performance reviews, project lessons learned and harvesting of reusable collateral (i.e. improved propositions, updated processes, reusable modules). Candidates should be able to demonstrate that they are able to: Define, document and execute small projects or work-packages within a larger project, e.g. less than six months, with a small team, limited budget, no interdependency with other projects, and no significant strategic impact. Identifiy, assess and manage risks to the success of the project and take appropriate action. Prepare realistic project and quality plans and track activities against the plans, providing regular and accurate reports to senior project managers and stakeholders as appropriate. Monitor costs, timescales and resources used, and take action where these deviate from agreed budget or agreed task contingency within their work-stream or project area. Ensure that own projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are recorded. Provide effective leadership to the delivery team and suppliers, and takes appropriate action where team performance deviates from agreed tolerances. Act as a primary point of contact for the client and has day to day accountability for the services and solution being provided. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks be in breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
We are proud of the mission critical systems that we build for our customers and we support them in getting the most from Digital Transformation. This may mean building new systems or improving the integration of existing applications. We are looking for Lead Engineers who are comfortable solving complex technical issues, whilst supporting and assuring the work of others. We are looking for engineers who enjoy: elaborating requirements into technical solutions communicating and helping to set the direction across the development team providing support and assurance to other developers contributes to development, tackling the more challenging tasks and unblocking other engineers. The Lead Engineer is a vital and exciting role within the team. As the lead engineer, you will find yourself with a set of responsibilities spanning between Software Engineering and Solution Design. To be successful, along with strong engineering skills, you will be an excellent communicator. Preferred technologies Backend: Java or JavaScript using NodeJS Front end: React Engineering / Development experience across chosen technologies with: Experience with soluition design and elaborating customer requirements n Experience providing assurance to a development team - Support and coach development team through complex technical challenges. Experience working in DevOps model with Agile ways of working. Experience with Application Design Prioritises tech debts and brings them into grooming session supporting prioritisation with the Product Manager Advises on industry best practice and maintains an architecture roadmaps Support the development team by providing low-level elaboration of new features. Communication: a strong communicator who is able to: Represent the application and its architectures to Snr stakeholders Summarise technical detail and considerations to client business and product stakeholders Collaborates with the engineering teams at a technical level Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
Sep 22, 2022
Full time
We are proud of the mission critical systems that we build for our customers and we support them in getting the most from Digital Transformation. This may mean building new systems or improving the integration of existing applications. We are looking for Lead Engineers who are comfortable solving complex technical issues, whilst supporting and assuring the work of others. We are looking for engineers who enjoy: elaborating requirements into technical solutions communicating and helping to set the direction across the development team providing support and assurance to other developers contributes to development, tackling the more challenging tasks and unblocking other engineers. The Lead Engineer is a vital and exciting role within the team. As the lead engineer, you will find yourself with a set of responsibilities spanning between Software Engineering and Solution Design. To be successful, along with strong engineering skills, you will be an excellent communicator. Preferred technologies Backend: Java or JavaScript using NodeJS Front end: React Engineering / Development experience across chosen technologies with: Experience with soluition design and elaborating customer requirements n Experience providing assurance to a development team - Support and coach development team through complex technical challenges. Experience working in DevOps model with Agile ways of working. Experience with Application Design Prioritises tech debts and brings them into grooming session supporting prioritisation with the Product Manager Advises on industry best practice and maintains an architecture roadmaps Support the development team by providing low-level elaboration of new features. Communication: a strong communicator who is able to: Represent the application and its architectures to Snr stakeholders Summarise technical detail and considerations to client business and product stakeholders Collaborates with the engineering teams at a technical level Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
BAE Systems Digital Intelligence
Guildford, Surrey
Role description Our international clients include government and defence organisations focussed on their national cyber mission. We are looking for candidates with a strong understanding of cyber security operations which they can apply to helping customers improve their operations, gaining full value from their use of monitoring tools and threat intelligence. The role is to work onsite with international government clients, primarily in their security operations functions. This may involve working in classified environments. The role draws on technical skills to work with in-country teams to get the best use from their tooling, and is likely to have a significant coaching and upskilling element, as well as creating processes to help build effectiveness in the team. This role will involve international travel, so candidates need to be willing and able to travel for extended periods. Responsibilities Support customer with day-to-day security operations in a coaching capacity Understand Threat Intelligence and its use in an operational environment Use and support client teams in gaining value from their Security Operations technology Deliver security operations training to clients as required Support incident response to national scale incidents in a coaching capacity Establish and build relationships with stakeholders Formulate strategy for improvements to security operations, and communicate in business language to a range of stakeholders. Work with other teams within BAE to improve services on the basis of customer needs. Requirements Technical Basic Python and/or scripting skills Working with a range of security tooling/technology Strong understanding of security architecture, in particular networking Detailed understanding of threat intelligence and threat actors, TTPs and operationalising threat intelligence. Experience in investigating complex network intrusions (by state-sponsored groups or targeted ransomware attacks). Non-technical Client side consulting, including stakeholder engagement and the ability to communicate insights and concepts to others (including briefing skills and report writing) Coaching mindset: the longer term role is not to do the job for the customers, but to mentor them to do it themselves. Security process development Able to understand and adapt to different cultures and hierarchical structures. Self-starter and capable of independent working Desirable Software engineering experience Penetration testing skills Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
Sep 22, 2022
Full time
Role description Our international clients include government and defence organisations focussed on their national cyber mission. We are looking for candidates with a strong understanding of cyber security operations which they can apply to helping customers improve their operations, gaining full value from their use of monitoring tools and threat intelligence. The role is to work onsite with international government clients, primarily in their security operations functions. This may involve working in classified environments. The role draws on technical skills to work with in-country teams to get the best use from their tooling, and is likely to have a significant coaching and upskilling element, as well as creating processes to help build effectiveness in the team. This role will involve international travel, so candidates need to be willing and able to travel for extended periods. Responsibilities Support customer with day-to-day security operations in a coaching capacity Understand Threat Intelligence and its use in an operational environment Use and support client teams in gaining value from their Security Operations technology Deliver security operations training to clients as required Support incident response to national scale incidents in a coaching capacity Establish and build relationships with stakeholders Formulate strategy for improvements to security operations, and communicate in business language to a range of stakeholders. Work with other teams within BAE to improve services on the basis of customer needs. Requirements Technical Basic Python and/or scripting skills Working with a range of security tooling/technology Strong understanding of security architecture, in particular networking Detailed understanding of threat intelligence and threat actors, TTPs and operationalising threat intelligence. Experience in investigating complex network intrusions (by state-sponsored groups or targeted ransomware attacks). Non-technical Client side consulting, including stakeholder engagement and the ability to communicate insights and concepts to others (including briefing skills and report writing) Coaching mindset: the longer term role is not to do the job for the customers, but to mentor them to do it themselves. Security process development Able to understand and adapt to different cultures and hierarchical structures. Self-starter and capable of independent working Desirable Software engineering experience Penetration testing skills Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
BAE Systems Digital Intelligence
Guildford, Surrey
JOB ROLE This is an exciting opportunity to join our growing telecommunications business unit as a Java developer. We deliver next generation communications and intelligence solutions for law enforcement. Our work helps law enforcement fight organised crime, counter terrorism and affects many "life at risk" situations daily - your role will have real impact. At the forefront of our vision is BAE Systems' latest release for data retention - DataRetain Cloud Edition. DataRetain Cloud Edition combines the flexibility of the public cloud environment with the security, control and separation of a traditional physical data retention solution. DataRetain cloud Edition supports both AWS and Azure cloud platforms. Working within small focussed teams, you will work on some of the latest technologies to ingest millions of records per second into massively scalable data stores - these are true Big Data systems. You'll be involved with contributing to systems design and development decisions affecting the integration of existing and future systems. You will join a set of strong agile development teams, working at our Guildford office in a relaxed, friendly but technically challenging area of the business - we also regularly work from home. You will work within strongly customer focused teams where "DevOps culture" is an absolutely core part of the how we do engineering. You will join teams which have a strong history of promoting from within, and therefore offer the opportunity to take your career to the next level - in an internationally recognised business. What you could be doing for us: Full lifecycle software development in Java. Successful delivery of high quality incremental software releases directly into the Cloud. Participation in large scale system integrations, regular demos, training and business development activities. Support continuous improvement by researching alternative technologies, tools and methods. What background are we looking for? Essential Skills and Experience You will have at least 2 years of professional software development using Java. You will have experience writing tests for existing and new code to ensure compatibility and stability You will be experienced in using different types of source control (preferably Git), be familiar with continuous integration, test-driven development and be prepared to use Agile development techniques to incrementally deliver working software. You will work well within small teams, taking ownership of and delivering high quality software - you should take pride in the software you produce. Desirable Skills and Experience Industry experience of any of the following technologies/skills would be beneficial, but are not required - we focus on attitude and potential: AWS Azure Elasticsearch Docker Microservice Architecture Spring Apache Maven Apache Hadoop, Kafka or Camel. Javascript/JQuery/HTML Prometheus Ansible Big Data Platforms How we will support you: Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before Our flexible benefits package includes; private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE Don't know a particular technology? Your learning and development is key to your future career You'll be part of our bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and well being. About BAE Systems Digital Intelligence: We help nations, governments and businesses around the world defend themselves against cyber-crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We do this using our unique set of solutions, systems, experience and processes. Our success is down to our people. The changing nature of our business means that we're constantly looking for the brightest talent to help us fulfil our ambitions. As an experienced professional, we'll entrust you with responsibility; this means that you'll have client contact, variety and support from day one. We'll encourage and support you to develop your skills and reward you as you grow. Whatever your area of expertise, you'll be much more than just a job title; you'll be an integral part of the business where your individual contribution makes a difference every day. Great minds deserve great rewards, so we also offer a very competitive salary and benefits package. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. Staying competitive in today's global marketplace requires an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. We also welcome discussions about flexible working. Security Clearance Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Digital Intelligence. Due to the nature of our work, successful candidates for this role will be required to go through Government SC clearance prior to starting with us. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
Sep 22, 2022
Full time
JOB ROLE This is an exciting opportunity to join our growing telecommunications business unit as a Java developer. We deliver next generation communications and intelligence solutions for law enforcement. Our work helps law enforcement fight organised crime, counter terrorism and affects many "life at risk" situations daily - your role will have real impact. At the forefront of our vision is BAE Systems' latest release for data retention - DataRetain Cloud Edition. DataRetain Cloud Edition combines the flexibility of the public cloud environment with the security, control and separation of a traditional physical data retention solution. DataRetain cloud Edition supports both AWS and Azure cloud platforms. Working within small focussed teams, you will work on some of the latest technologies to ingest millions of records per second into massively scalable data stores - these are true Big Data systems. You'll be involved with contributing to systems design and development decisions affecting the integration of existing and future systems. You will join a set of strong agile development teams, working at our Guildford office in a relaxed, friendly but technically challenging area of the business - we also regularly work from home. You will work within strongly customer focused teams where "DevOps culture" is an absolutely core part of the how we do engineering. You will join teams which have a strong history of promoting from within, and therefore offer the opportunity to take your career to the next level - in an internationally recognised business. What you could be doing for us: Full lifecycle software development in Java. Successful delivery of high quality incremental software releases directly into the Cloud. Participation in large scale system integrations, regular demos, training and business development activities. Support continuous improvement by researching alternative technologies, tools and methods. What background are we looking for? Essential Skills and Experience You will have at least 2 years of professional software development using Java. You will have experience writing tests for existing and new code to ensure compatibility and stability You will be experienced in using different types of source control (preferably Git), be familiar with continuous integration, test-driven development and be prepared to use Agile development techniques to incrementally deliver working software. You will work well within small teams, taking ownership of and delivering high quality software - you should take pride in the software you produce. Desirable Skills and Experience Industry experience of any of the following technologies/skills would be beneficial, but are not required - we focus on attitude and potential: AWS Azure Elasticsearch Docker Microservice Architecture Spring Apache Maven Apache Hadoop, Kafka or Camel. Javascript/JQuery/HTML Prometheus Ansible Big Data Platforms How we will support you: Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before Our flexible benefits package includes; private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE Don't know a particular technology? Your learning and development is key to your future career You'll be part of our bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and well being. About BAE Systems Digital Intelligence: We help nations, governments and businesses around the world defend themselves against cyber-crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We do this using our unique set of solutions, systems, experience and processes. Our success is down to our people. The changing nature of our business means that we're constantly looking for the brightest talent to help us fulfil our ambitions. As an experienced professional, we'll entrust you with responsibility; this means that you'll have client contact, variety and support from day one. We'll encourage and support you to develop your skills and reward you as you grow. Whatever your area of expertise, you'll be much more than just a job title; you'll be an integral part of the business where your individual contribution makes a difference every day. Great minds deserve great rewards, so we also offer a very competitive salary and benefits package. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. Staying competitive in today's global marketplace requires an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. We also welcome discussions about flexible working. Security Clearance Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Digital Intelligence. Due to the nature of our work, successful candidates for this role will be required to go through Government SC clearance prior to starting with us. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.