German Speaking Sales Coordinator Your new company Hays are working with a well established business in Telford who operate on an international level who are looking for a fluent German Speaking Sales representative on a permanent basis within their head offices. This is a full-time office-based role. Your new role As a Sales Coordinator, your role will involve: Identify and generate leads that are potential group's products. Communicate and follow up with the factories and the sales manager for prices, samples requests, and trials of material with the prospects and customers. Convert prospects into customers, liaise and coordinate with other members of the sales team. Generating leads and potential sales opportunities by cold calling, online market research. Liaise with the Business development manager for targeting potential customers in Germany, Netherlands, and the German-speaking countries, and the UK. Arrange introduction calls.Arrange for introduction meetings for the business development manager. Processing orders from new and existing customers. Provide sales support for sales manager in the German and Dutch speaking regions. Offering prices to customers on monthly and weekly base and follow up with customers for potential business and price negotiation if required. Follow up with existing customers for new orders, (that include customers in the UK and German/ Dutch speaking region). Microsoft office proficiency. -Entering data on Microsoft AX - (Quotations, Purchase orders, CRM system). To be self-driven and has the initiative to develop new sales opportunities. -Persistence sales approach. What you'll need to succeed In order to be considered for this role your experience will need to include: Fluency in Multi-languages (German, English is mandatory). Excellent Microsoft office skills. (candidate must demonstrate a good knowledge in Excel , Words and Power points) Experience in ERP system and CRM system data entry. Based in Telford - (Local residence is preferable to avoid relocation, and minimise cost of daily commuting). Previous sales and telesales experience is an advantage. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 18, 2024
Full time
German Speaking Sales Coordinator Your new company Hays are working with a well established business in Telford who operate on an international level who are looking for a fluent German Speaking Sales representative on a permanent basis within their head offices. This is a full-time office-based role. Your new role As a Sales Coordinator, your role will involve: Identify and generate leads that are potential group's products. Communicate and follow up with the factories and the sales manager for prices, samples requests, and trials of material with the prospects and customers. Convert prospects into customers, liaise and coordinate with other members of the sales team. Generating leads and potential sales opportunities by cold calling, online market research. Liaise with the Business development manager for targeting potential customers in Germany, Netherlands, and the German-speaking countries, and the UK. Arrange introduction calls.Arrange for introduction meetings for the business development manager. Processing orders from new and existing customers. Provide sales support for sales manager in the German and Dutch speaking regions. Offering prices to customers on monthly and weekly base and follow up with customers for potential business and price negotiation if required. Follow up with existing customers for new orders, (that include customers in the UK and German/ Dutch speaking region). Microsoft office proficiency. -Entering data on Microsoft AX - (Quotations, Purchase orders, CRM system). To be self-driven and has the initiative to develop new sales opportunities. -Persistence sales approach. What you'll need to succeed In order to be considered for this role your experience will need to include: Fluency in Multi-languages (German, English is mandatory). Excellent Microsoft office skills. (candidate must demonstrate a good knowledge in Excel , Words and Power points) Experience in ERP system and CRM system data entry. Based in Telford - (Local residence is preferable to avoid relocation, and minimise cost of daily commuting). Previous sales and telesales experience is an advantage. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Job Title: Telesales Executive B2B Location: Telford, opportunity for hybrid and remote if ( must come to office once a month ) Salary: Up to 24,000 basic, plus uncapped commission. OTE 45,000 Reporting to: Telesales Manager B2B EXPERIENCE NEEDED We are a provider of cloud phone systems, broadband, mobile and IT, we help thousands of businesses to communicate with their colleagues and customers, making business technology, connectivity, and productivity integration easy for organisations as they grow. The main purpose of the role is to book appointments with businesses for the field sales team to go out and showcase their telecoms products. They have access to our CRM which is full of companies and leads to go at. Key Responsibilities as a Telesales Executive: Step into the dynamic role of Telesales Executive, where you you'll be the architect of appointments that set the stage for our field sales team. Dive into our CRM toolbox with flair, using your charm and savvy to uncover golden opportunities. With your guidance, your pipeline will be a roadmap to success. Your mission? Surpass daily, weekly, and monthly appointment targets with finesse, turning goals into victories. But its not just about hitting numbers; its about understanding customer needs like a pro and matching them with tailor-made solutions from our top-notch product lineup. Picture yourself as the telephony hero, showcasing to our clients why choosing us is the ultimate business power move. Quality reigns supreme here - think of yourself as the curat or of memorable appointments, prioritising meaningful connections with key decision-makers. There are also regular gatherings and training sessions, where you'll sharpen your product knowledge and polish your sales skills in a fun yet professional environment. Who we are looking for: A stellar communicator with a knack for making even business calls feel like a breeze. A self-starter who finds motivation in reaching targets and unlocking exciting incentives. With a track record of nailing appointment bookings, you are the go-to pro in our team. A team player extraordinaire, thriving in the hustle and bustle of a fast-paced environment, and always ready to collaborates seamlessly for a stellar customer journey. Driven by not just meeting but surpassing targets, you're the embodiment of goal-crushing ambition. You build rapport over the phone like it's second nature, turning every call into a chance to connect. A keen-eyed opportunist, you spot openings and seize them with lightning speed. Tech-savvy with a proven history of mastering CRM systems, you are always one step ahead. Resilient and tenacious, you tackle challenges head-on and emerge victorious every time. What's in it for me? Uncapped commission scheme. Enhanced maternity and paternity pay. 23 days holiday (more for long service) plus an extra day off for your Birthday. Holiday purchase scheme. Healthcare scheme, life cover, and company pension. Great working hours Monday to Friday, with no weekend or evening working. 4.00pm finish on a Friday, earlier if weekly targets hit. Amazing Savings with Perkbox - access to hundreds of discounts. Strong social ethos and the ability to develop and progress your career. Be part of a high growth and very exciting European wide group, that prides itself on innovation, collaboration, and strong customer focus. The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
May 17, 2024
Full time
Job Title: Telesales Executive B2B Location: Telford, opportunity for hybrid and remote if ( must come to office once a month ) Salary: Up to 24,000 basic, plus uncapped commission. OTE 45,000 Reporting to: Telesales Manager B2B EXPERIENCE NEEDED We are a provider of cloud phone systems, broadband, mobile and IT, we help thousands of businesses to communicate with their colleagues and customers, making business technology, connectivity, and productivity integration easy for organisations as they grow. The main purpose of the role is to book appointments with businesses for the field sales team to go out and showcase their telecoms products. They have access to our CRM which is full of companies and leads to go at. Key Responsibilities as a Telesales Executive: Step into the dynamic role of Telesales Executive, where you you'll be the architect of appointments that set the stage for our field sales team. Dive into our CRM toolbox with flair, using your charm and savvy to uncover golden opportunities. With your guidance, your pipeline will be a roadmap to success. Your mission? Surpass daily, weekly, and monthly appointment targets with finesse, turning goals into victories. But its not just about hitting numbers; its about understanding customer needs like a pro and matching them with tailor-made solutions from our top-notch product lineup. Picture yourself as the telephony hero, showcasing to our clients why choosing us is the ultimate business power move. Quality reigns supreme here - think of yourself as the curat or of memorable appointments, prioritising meaningful connections with key decision-makers. There are also regular gatherings and training sessions, where you'll sharpen your product knowledge and polish your sales skills in a fun yet professional environment. Who we are looking for: A stellar communicator with a knack for making even business calls feel like a breeze. A self-starter who finds motivation in reaching targets and unlocking exciting incentives. With a track record of nailing appointment bookings, you are the go-to pro in our team. A team player extraordinaire, thriving in the hustle and bustle of a fast-paced environment, and always ready to collaborates seamlessly for a stellar customer journey. Driven by not just meeting but surpassing targets, you're the embodiment of goal-crushing ambition. You build rapport over the phone like it's second nature, turning every call into a chance to connect. A keen-eyed opportunist, you spot openings and seize them with lightning speed. Tech-savvy with a proven history of mastering CRM systems, you are always one step ahead. Resilient and tenacious, you tackle challenges head-on and emerge victorious every time. What's in it for me? Uncapped commission scheme. Enhanced maternity and paternity pay. 23 days holiday (more for long service) plus an extra day off for your Birthday. Holiday purchase scheme. Healthcare scheme, life cover, and company pension. Great working hours Monday to Friday, with no weekend or evening working. 4.00pm finish on a Friday, earlier if weekly targets hit. Amazing Savings with Perkbox - access to hundreds of discounts. Strong social ethos and the ability to develop and progress your career. Be part of a high growth and very exciting European wide group, that prides itself on innovation, collaboration, and strong customer focus. The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
Clear career paths into field sales, key accounts and national accounts Excellent opportunity to be trained and developed by industry leading blue-chip Sales Executive - security service contracts - Monday - Friday 8am-5pm The Role of Sales Executive This is an internal office based sales roles working out of one of our client's vibrant offices This is an entry / early career role where the Sales Executive will benefit from full training As Sales Executive you will make out bound calls to SME (small and medium sized businesses) selling the features and benefits of their state of the art security solutions. You will use your relationship building skills to development relationships with decision makers who are typically business owners / managers and provide them solutions to their security issues. You will be provided customer details via a CRM which will will use to help organise you and update accordingly. The Company hiring the Sales Executive Our client are a market leading brand and name and are synonymous with quality and operate at the top end of the market. This business have built a reputation over the last 100+ years and are provide top quality products with industry leading service delivery. Operationally, no company does it better, therefore the incoming Sales Executive will be associated with a well known, trusted brand. This is a fantastic opportunity where the Sales Executive can learn the ropes and work towards a promotion into field sales / Key Account and / or national accounts (if they wish to do so). Backed by a larger global group this cash rich organisation will offer you best in class training and development that will be an excellent platform to enjoy a great career. The Requirements of the Sales Executive Telesales or field sales or B2B sales or B2C sales is prefered Our client will also consider customer service backgrounds, retail, hospitality, car sales or B2C (customer engagement backgrounds). The Package on offer for the Sales Executive up to 30,000 uncapped circa 5k- 10k OTE 24 days holiday plus stats Company pension Personal Development Plan Ref:1528
May 15, 2024
Full time
Clear career paths into field sales, key accounts and national accounts Excellent opportunity to be trained and developed by industry leading blue-chip Sales Executive - security service contracts - Monday - Friday 8am-5pm The Role of Sales Executive This is an internal office based sales roles working out of one of our client's vibrant offices This is an entry / early career role where the Sales Executive will benefit from full training As Sales Executive you will make out bound calls to SME (small and medium sized businesses) selling the features and benefits of their state of the art security solutions. You will use your relationship building skills to development relationships with decision makers who are typically business owners / managers and provide them solutions to their security issues. You will be provided customer details via a CRM which will will use to help organise you and update accordingly. The Company hiring the Sales Executive Our client are a market leading brand and name and are synonymous with quality and operate at the top end of the market. This business have built a reputation over the last 100+ years and are provide top quality products with industry leading service delivery. Operationally, no company does it better, therefore the incoming Sales Executive will be associated with a well known, trusted brand. This is a fantastic opportunity where the Sales Executive can learn the ropes and work towards a promotion into field sales / Key Account and / or national accounts (if they wish to do so). Backed by a larger global group this cash rich organisation will offer you best in class training and development that will be an excellent platform to enjoy a great career. The Requirements of the Sales Executive Telesales or field sales or B2B sales or B2C sales is prefered Our client will also consider customer service backgrounds, retail, hospitality, car sales or B2C (customer engagement backgrounds). The Package on offer for the Sales Executive up to 30,000 uncapped circa 5k- 10k OTE 24 days holiday plus stats Company pension Personal Development Plan Ref:1528
We are Pilgrim s Food Masters, part of the Pilgrim s family since September 2021, (previously part of Kerry Foods) and we have a proud history of developing brilliant food for our customers and consumers that is enjoyed in millions of UK and Irish homes every year. The wider Pilgrim s company employs around 60,000 people across the globe and we re one of the world s biggest food companies. We aim to become the best and most respected company in our industry creating the opportunity of a better future for all of our team members. Our Pilgrim s Food Masters portfolio includes famous brands that are some of the UK and Irelands Favourites, such as Denny, Galtee, Richmond and Fridge Raiders. We are the UK s biggest producer of prepared meals, making delicious chilled and frozen ready meals for every major supermarket in the UK. And our Accelerator business includes newer brands like Rollover Hot Dogs and Oakhouse Meals that target different consumer groups in unique ways. We strive every day to make Pilgrim s Food Master s a safe, healthy and happy place to work for all of our 4,500 employees. We will give full and equal consideration to all applicants regardless of age, gender, disability, race, religion and sexual orientation. Continuing to build a diverse workforce is fundamental to our business and we value the critical role it plays in creating a truly inclusive workplace Role Description We are looking for a Customer Service Representative to join our Oakhouse team at our branch in Exeter. As a customer service representative, you will be making and receiving customer calls to take food orders, promote our services, answering questions and resolving issues for both our existing and potential customers. This role will be office based Monday to Friday but you will be working in a fun, vibrant and friendly environment. This role is 30 hours a week Key Accountabilities Follow the order inputting process, confirming details such as, Delivery date day and time slot, products ordered, final totals and value. To receive and input brochure enquiries, then converting these enquirers to customers. To make courtesy calls to enquirers (ENQ s) to confirm they have received their brochures and ask what they would like to order, using our introductory offers etc - Recording results on the SAP system Ring back customers received via Messages Alerts, E-mail, Web, Post and Drivers, confirming details and looking for any sales opportunities. Manage sales on allocated rounds, working with the manager and drivers to achieve set targets. Participating in promotions and activity to maximise Conversion and Retention of customers. Recording results and monitoring these against targets. Managing customer call frequency to maximise results. Completing all Daily Activities (telesales calls) looking for opportunities for those extra sales. Reporting to the manager if any routines cannot be completed. Be familiar of all rounds, drivers, delivery days and time slots. Getting feedback from drivers and customers of any delivery issues and passing these onto your manager. Skills and Experience Previous experience within a customer service role preferable but not essential Must be computer literate Be able to work on own initiative but also part of a team A good communicator on the phone and via email correspondence Good attention to detail Why Join Pilgrim s Food Masters Our values are at the heart of our business and drive everything we do. Availability is key as we are receptive and open and prepared to take on new challenges. Humility is important to us as we listen and respect each other and value opinions of others. Discipline is vital to fulfil commitment internally and externally. We need to be truthful to each other and respectful of other opinions, so Sincerity drives us. At Pilgrim s we focus on what s practical and important so through Simplicity, Ownership and Determination brings success. All these core values culminate into our vision which is: To be the best and most respected company in our industry, creating the opportunity of a better future for our team members We want you to have every opportunity to shine and show us your talents please let us know if there is anything we can do to make sure the assessment process works for you.
May 14, 2024
Full time
We are Pilgrim s Food Masters, part of the Pilgrim s family since September 2021, (previously part of Kerry Foods) and we have a proud history of developing brilliant food for our customers and consumers that is enjoyed in millions of UK and Irish homes every year. The wider Pilgrim s company employs around 60,000 people across the globe and we re one of the world s biggest food companies. We aim to become the best and most respected company in our industry creating the opportunity of a better future for all of our team members. Our Pilgrim s Food Masters portfolio includes famous brands that are some of the UK and Irelands Favourites, such as Denny, Galtee, Richmond and Fridge Raiders. We are the UK s biggest producer of prepared meals, making delicious chilled and frozen ready meals for every major supermarket in the UK. And our Accelerator business includes newer brands like Rollover Hot Dogs and Oakhouse Meals that target different consumer groups in unique ways. We strive every day to make Pilgrim s Food Master s a safe, healthy and happy place to work for all of our 4,500 employees. We will give full and equal consideration to all applicants regardless of age, gender, disability, race, religion and sexual orientation. Continuing to build a diverse workforce is fundamental to our business and we value the critical role it plays in creating a truly inclusive workplace Role Description We are looking for a Customer Service Representative to join our Oakhouse team at our branch in Exeter. As a customer service representative, you will be making and receiving customer calls to take food orders, promote our services, answering questions and resolving issues for both our existing and potential customers. This role will be office based Monday to Friday but you will be working in a fun, vibrant and friendly environment. This role is 30 hours a week Key Accountabilities Follow the order inputting process, confirming details such as, Delivery date day and time slot, products ordered, final totals and value. To receive and input brochure enquiries, then converting these enquirers to customers. To make courtesy calls to enquirers (ENQ s) to confirm they have received their brochures and ask what they would like to order, using our introductory offers etc - Recording results on the SAP system Ring back customers received via Messages Alerts, E-mail, Web, Post and Drivers, confirming details and looking for any sales opportunities. Manage sales on allocated rounds, working with the manager and drivers to achieve set targets. Participating in promotions and activity to maximise Conversion and Retention of customers. Recording results and monitoring these against targets. Managing customer call frequency to maximise results. Completing all Daily Activities (telesales calls) looking for opportunities for those extra sales. Reporting to the manager if any routines cannot be completed. Be familiar of all rounds, drivers, delivery days and time slots. Getting feedback from drivers and customers of any delivery issues and passing these onto your manager. Skills and Experience Previous experience within a customer service role preferable but not essential Must be computer literate Be able to work on own initiative but also part of a team A good communicator on the phone and via email correspondence Good attention to detail Why Join Pilgrim s Food Masters Our values are at the heart of our business and drive everything we do. Availability is key as we are receptive and open and prepared to take on new challenges. Humility is important to us as we listen and respect each other and value opinions of others. Discipline is vital to fulfil commitment internally and externally. We need to be truthful to each other and respectful of other opinions, so Sincerity drives us. At Pilgrim s we focus on what s practical and important so through Simplicity, Ownership and Determination brings success. All these core values culminate into our vision which is: To be the best and most respected company in our industry, creating the opportunity of a better future for our team members We want you to have every opportunity to shine and show us your talents please let us know if there is anything we can do to make sure the assessment process works for you.
The event manager is responsible for the complete end-to-end project management of each of the events in their portfolio (including budget/financial management, event timelines, event microsites (design and content), marketing (design, content and delivery), event planning and logistics, all administration and digital filing and to act as the primary liaison with brand editorial team, brand commercial team, venues, suppliers, entrants, attendees, delegates, sponsors and any other key stakeholders (including marketing and telesales). Sustainability is at the heart of our events, so each event manager is expected to adhere to our procurement and sustainability procedures as part of their role. A more detailed breakdown of tasks as follows: Financial Responsible for managing P&L and budgets/expenditures and maintaining forecasts along with the prompt financial decommissioning of projects. Accountable for the accurate processing of revenues from entries, table bookings and delegates (if applicable) and reconcile all revenues with the event management system and management accounts. Resolve any queries arising from bookings both with the relevant client and the relevant accounts team internally. Support the commercial team with the accurate budgeting of all commercial partners and acting as primary/secondary liaison where appropriate. Operational/Administrative Maintaining effective working relationships with internal events, editorial and commercial teams and external contracted key suppliers. Schedule and run regular meetings for each project with all relevant stakeholders in the project (including editorial, commercial, marketing, content and senior brand representatives). Maintain a working project file for each event on the Haymarket Events server / google drive. Responsible for programming of the relevant online booking process for each event on our entry management system (Eventsforce or similar). Produce and maintain a timeline / event project plan for each event ensuring that the event runs to schedule and deadlines are met. Working to the agreed internal plan template. If required, help secure judges or speakers for an event. Be the point of contact for event sponsors, judges or speakers regarding their involvement in any project. Process all entries, with the support of temporary staff or the events coordinator when necessary, building a database of entrants using Eventsforce software, compiling a master set of all entries and judges folders containing edited sets of entries. Coordinate, plan and oversee the judging of awards events from facilities and catering, to the judging. Marketing Responsible for updating information and content on the event microsites. Coordinate activity prior to the launch of the marketing campaign for each project and to ensure that the activity is executed timely and correctly in-conjunction with the timeline of the event, working where appropriately with the brand and our Marketing and Telemarketing team members. Prepare and publish/produce entry packs, delegate application forms, media packs, commercial sales documents and online questionnaires for events, either online or if required, as a printed document. Supervise the design and execution of advertisements and all other marketing activity promoting entry or attendance for each event. Supervise the design and production of all other printed material relating to each project, working with Haymarket's assigned design team. Utilise all marketing opportunities available to promote each event including: social media, online inventory via our brand sites, editorial support, email marketing, telemarketing, print, direct marketing, other Haymarket events, recruitment sites and working where appropriate with Marketing and Telemarketing team members. Take responsibility for specific telemarketing aspects of awards events to ensure that all known interested parties are reminded to enter or attend. Event Logistics Supervise the operational activities of staff assisting you on any project (these may be colleagues or temporary or freelance staff). Compile VIP guest lists for each project based on past history and current information provided by editorial and commercial teams. Responsible for table planning, delegate seating including internal brand guests and publish a short list of finalists and promote sales of table places for awards events. Supervise all aspects of the production and staging of each event for which you are responsible, in conjunction with the Director of Events, Portfolio Director and appointed suppliers. Ensure that all Health & Safety, Risk Assessment and all other relevant information for the event is delivered in a timely and correct process (e.g. dietary requirements for the event to the venue). Attend each event in your portfolio as the responsible events manager. Undertake any other reasonable duties. The above job description is intended as a guide to the main responsibilities of the position and is not an exhaustive list of duties and tasks. Person Specification Essential Proven experience running B2B events, both virtually and live. Ideally these would include commercial award events and/or commercial forums, either within Haymarket or another B2B media company. Proven understanding and managing a budget and P&L for events, with a clear understanding of the financial impact of the events. Proven ability to drive revenues. An ability to manage your own projects and project plans on a day-to-day basis. Knowledge and understanding of events marketing. Must be resilient and able to work in a highly pressurised environment and to tight deadlines. Good understanding of event production, suppliers and processes. Excellent written and spoken English as well as the ability to proofread written documents to a high standard. Sound understanding of event health and safety regulations and requirements (including risk assessments). The ability to maintain positive working relationships with all relevant stakeholders at all levels (including brand editorial and commercial teams, colleagues in the events department, data teams and external suppliers). Flexibility and willingness to attend events outside normal office hours. Desirable A degree in Hospitality/Event Management or other relevant discipline. A good understanding of the Eventsforce event management platform. Sales experience. A level of marketing experience. About Haymarket Haymarket is a successful international specialist media company. We have over 60 market-leading brands in the consumer and B2B markets across the UK, US, Asia, India and Germany, connecting people and communities across digital, print, festivals, awards, conferences, and exhibitions. To find out more check out our website by clicking here Why work with us? People are our greatest asset here at Haymarket Media Group. Haymarket is a media, information and data business, we use our expertise in media and information to inspire, inform and empower our clients, audiences and communities. We are a socially and environmentally responsible business. As we serve our audiences, clients and communities, we are committed to driving the meaningful change necessary to build a better world. The principles of diversity, inclusion, respect, responsibility and sustainability are at the heart of our business. We're hard-wired to produce remarkable content for our audiences, with over 16,000 companies around the globe turning to us to help their businesses grow. Join us and you will work on market-leading brands to help create powerful and lasting relationships that deliver real results, all while developing your own career. Our conveniently located Twickenham HQ is home to around 600 employees with a vast array of careers from journalism, video, marketing, sales and events to technology, digital development and product management. As well as being the home of English rugby, Twickenham has the benefit of being less than 30 minutes from central London but also enjoying its riverside location, proximity to Richmond Park and a buzzing social scene. With flexible hours, great brands, and a modern open plan environment, we attract great people. There's time for you to get involved in our extra-curricular activities too; from volunteering with our charity partners, going for a lunch-time riverside run, cycling around Richmond Park or after work fun! Our team culture is friendly, vibrant and sociable. We nurture, support and reward our talent. We offer a market-leading benefits programme, tailored to individual needs and preferences. The range of benefits are vast and include a generous pension plan, life assurance, up to 30 days holiday and a fabulous income protection policy. Oh, and our annual employee party is pretty special too! Our benefits include: Competitive salary Comprehensive training and career development programme 25 days holiday per year excluding bank holidays (increasing 1 day per year of service up to 30 days) Flexible working schedule (core hours from 10-3) Generous contributory pension scheme Access to Perkbox Health Cash Plan Family friendly policies Cycle to Work scheme Employee Assistance Programme..... click apply for full job details
Sep 24, 2022
Full time
The event manager is responsible for the complete end-to-end project management of each of the events in their portfolio (including budget/financial management, event timelines, event microsites (design and content), marketing (design, content and delivery), event planning and logistics, all administration and digital filing and to act as the primary liaison with brand editorial team, brand commercial team, venues, suppliers, entrants, attendees, delegates, sponsors and any other key stakeholders (including marketing and telesales). Sustainability is at the heart of our events, so each event manager is expected to adhere to our procurement and sustainability procedures as part of their role. A more detailed breakdown of tasks as follows: Financial Responsible for managing P&L and budgets/expenditures and maintaining forecasts along with the prompt financial decommissioning of projects. Accountable for the accurate processing of revenues from entries, table bookings and delegates (if applicable) and reconcile all revenues with the event management system and management accounts. Resolve any queries arising from bookings both with the relevant client and the relevant accounts team internally. Support the commercial team with the accurate budgeting of all commercial partners and acting as primary/secondary liaison where appropriate. Operational/Administrative Maintaining effective working relationships with internal events, editorial and commercial teams and external contracted key suppliers. Schedule and run regular meetings for each project with all relevant stakeholders in the project (including editorial, commercial, marketing, content and senior brand representatives). Maintain a working project file for each event on the Haymarket Events server / google drive. Responsible for programming of the relevant online booking process for each event on our entry management system (Eventsforce or similar). Produce and maintain a timeline / event project plan for each event ensuring that the event runs to schedule and deadlines are met. Working to the agreed internal plan template. If required, help secure judges or speakers for an event. Be the point of contact for event sponsors, judges or speakers regarding their involvement in any project. Process all entries, with the support of temporary staff or the events coordinator when necessary, building a database of entrants using Eventsforce software, compiling a master set of all entries and judges folders containing edited sets of entries. Coordinate, plan and oversee the judging of awards events from facilities and catering, to the judging. Marketing Responsible for updating information and content on the event microsites. Coordinate activity prior to the launch of the marketing campaign for each project and to ensure that the activity is executed timely and correctly in-conjunction with the timeline of the event, working where appropriately with the brand and our Marketing and Telemarketing team members. Prepare and publish/produce entry packs, delegate application forms, media packs, commercial sales documents and online questionnaires for events, either online or if required, as a printed document. Supervise the design and execution of advertisements and all other marketing activity promoting entry or attendance for each event. Supervise the design and production of all other printed material relating to each project, working with Haymarket's assigned design team. Utilise all marketing opportunities available to promote each event including: social media, online inventory via our brand sites, editorial support, email marketing, telemarketing, print, direct marketing, other Haymarket events, recruitment sites and working where appropriate with Marketing and Telemarketing team members. Take responsibility for specific telemarketing aspects of awards events to ensure that all known interested parties are reminded to enter or attend. Event Logistics Supervise the operational activities of staff assisting you on any project (these may be colleagues or temporary or freelance staff). Compile VIP guest lists for each project based on past history and current information provided by editorial and commercial teams. Responsible for table planning, delegate seating including internal brand guests and publish a short list of finalists and promote sales of table places for awards events. Supervise all aspects of the production and staging of each event for which you are responsible, in conjunction with the Director of Events, Portfolio Director and appointed suppliers. Ensure that all Health & Safety, Risk Assessment and all other relevant information for the event is delivered in a timely and correct process (e.g. dietary requirements for the event to the venue). Attend each event in your portfolio as the responsible events manager. Undertake any other reasonable duties. The above job description is intended as a guide to the main responsibilities of the position and is not an exhaustive list of duties and tasks. Person Specification Essential Proven experience running B2B events, both virtually and live. Ideally these would include commercial award events and/or commercial forums, either within Haymarket or another B2B media company. Proven understanding and managing a budget and P&L for events, with a clear understanding of the financial impact of the events. Proven ability to drive revenues. An ability to manage your own projects and project plans on a day-to-day basis. Knowledge and understanding of events marketing. Must be resilient and able to work in a highly pressurised environment and to tight deadlines. Good understanding of event production, suppliers and processes. Excellent written and spoken English as well as the ability to proofread written documents to a high standard. Sound understanding of event health and safety regulations and requirements (including risk assessments). The ability to maintain positive working relationships with all relevant stakeholders at all levels (including brand editorial and commercial teams, colleagues in the events department, data teams and external suppliers). Flexibility and willingness to attend events outside normal office hours. Desirable A degree in Hospitality/Event Management or other relevant discipline. A good understanding of the Eventsforce event management platform. Sales experience. A level of marketing experience. About Haymarket Haymarket is a successful international specialist media company. We have over 60 market-leading brands in the consumer and B2B markets across the UK, US, Asia, India and Germany, connecting people and communities across digital, print, festivals, awards, conferences, and exhibitions. To find out more check out our website by clicking here Why work with us? People are our greatest asset here at Haymarket Media Group. Haymarket is a media, information and data business, we use our expertise in media and information to inspire, inform and empower our clients, audiences and communities. We are a socially and environmentally responsible business. As we serve our audiences, clients and communities, we are committed to driving the meaningful change necessary to build a better world. The principles of diversity, inclusion, respect, responsibility and sustainability are at the heart of our business. We're hard-wired to produce remarkable content for our audiences, with over 16,000 companies around the globe turning to us to help their businesses grow. Join us and you will work on market-leading brands to help create powerful and lasting relationships that deliver real results, all while developing your own career. Our conveniently located Twickenham HQ is home to around 600 employees with a vast array of careers from journalism, video, marketing, sales and events to technology, digital development and product management. As well as being the home of English rugby, Twickenham has the benefit of being less than 30 minutes from central London but also enjoying its riverside location, proximity to Richmond Park and a buzzing social scene. With flexible hours, great brands, and a modern open plan environment, we attract great people. There's time for you to get involved in our extra-curricular activities too; from volunteering with our charity partners, going for a lunch-time riverside run, cycling around Richmond Park or after work fun! Our team culture is friendly, vibrant and sociable. We nurture, support and reward our talent. We offer a market-leading benefits programme, tailored to individual needs and preferences. The range of benefits are vast and include a generous pension plan, life assurance, up to 30 days holiday and a fabulous income protection policy. Oh, and our annual employee party is pretty special too! Our benefits include: Competitive salary Comprehensive training and career development programme 25 days holiday per year excluding bank holidays (increasing 1 day per year of service up to 30 days) Flexible working schedule (core hours from 10-3) Generous contributory pension scheme Access to Perkbox Health Cash Plan Family friendly policies Cycle to Work scheme Employee Assistance Programme..... click apply for full job details
We are seeking a Customer Relationship Executive for a successful and growing business in Exeter. This is a great role for someone with a Customer Service or Sales background looking for a new opportunity with a supportive, down to earth company!! JOB TITLE: CustomerRelationship Executive LOCATION: Exeter SALARY : £25,000 basic salary with competitive commission structure (realistic earnings around £35, 000k per annum) HOURS: 8.30am-5.30pm (Monday-Friday) BENEFITS: 25 days holiday plus Bank Holidays, Up to 10% Bonus, Group life assurance, Generous Employee Discount, Discounted RAC Breakdown Cover, Wellbeing Service. THE COMPANY: Friendly, down to earth and progressive telecommunications company who really value their employees and provide fantastic training. THE ROLE: The key focus of this role is to increase the base of residential broadband customers by both inbound call handling and outbound warm calling, handling new customer acquisitions and existing upgrades. Answer, present and close inbound sales enquiries. Respond, present and close online enquiries generated from the website and App. Enter and process orders onto our SOP (Sales Order Process-HOBS) Ensure daily/monthly targets are met and the Lead Management Tool /CRM is updated efficiently and promptly, in order for the Telesales Manager to compile daily/monthly statistics. Collaborate closely with other Sales channels to establish clear working guidelines. Build a pipeline of sales generated from inbound and outbound sales enquiries, as well as online pre registrations Collaborate closely with the Telesales, Service Delivery and Customer Success teams THE PERSON: 1+ years' experience of inbound/outbound customer service Proficient in MS Software suit, and a CRM would be preferable but not essential Excellent written and verbal communication skills Detail oriented and analytical Excellent people skills Thrives in a multi-tasking environment and can adjust priorities on-the-fly. A general ability to learn and use a variety of software/apps/digital media NEXT STEPS… If you are interested in this position and would like to find out more, please apply online, send a copy of your CV to or contact vicky on . Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 22, 2022
Full time
We are seeking a Customer Relationship Executive for a successful and growing business in Exeter. This is a great role for someone with a Customer Service or Sales background looking for a new opportunity with a supportive, down to earth company!! JOB TITLE: CustomerRelationship Executive LOCATION: Exeter SALARY : £25,000 basic salary with competitive commission structure (realistic earnings around £35, 000k per annum) HOURS: 8.30am-5.30pm (Monday-Friday) BENEFITS: 25 days holiday plus Bank Holidays, Up to 10% Bonus, Group life assurance, Generous Employee Discount, Discounted RAC Breakdown Cover, Wellbeing Service. THE COMPANY: Friendly, down to earth and progressive telecommunications company who really value their employees and provide fantastic training. THE ROLE: The key focus of this role is to increase the base of residential broadband customers by both inbound call handling and outbound warm calling, handling new customer acquisitions and existing upgrades. Answer, present and close inbound sales enquiries. Respond, present and close online enquiries generated from the website and App. Enter and process orders onto our SOP (Sales Order Process-HOBS) Ensure daily/monthly targets are met and the Lead Management Tool /CRM is updated efficiently and promptly, in order for the Telesales Manager to compile daily/monthly statistics. Collaborate closely with other Sales channels to establish clear working guidelines. Build a pipeline of sales generated from inbound and outbound sales enquiries, as well as online pre registrations Collaborate closely with the Telesales, Service Delivery and Customer Success teams THE PERSON: 1+ years' experience of inbound/outbound customer service Proficient in MS Software suit, and a CRM would be preferable but not essential Excellent written and verbal communication skills Detail oriented and analytical Excellent people skills Thrives in a multi-tasking environment and can adjust priorities on-the-fly. A general ability to learn and use a variety of software/apps/digital media NEXT STEPS… If you are interested in this position and would like to find out more, please apply online, send a copy of your CV to or contact vicky on . Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Established over 50 years ago, we are one of Britain's biggest suppliers of electrical & mechanical workshop tools and machinery. The Role: The UK Sales Manager will manage, motivate and develop the telesales team selling to our national database of dealers/distributors/stockists. Markets covered include automotive, hire, builder's merchants, industrial supplies and many more. Principle responsibilities and duties: · Closely managing the internal (office based) sales team and all sales activities within the company. · Motivating staff and leading the team to achieve sales targets · Interviewing and selecting new members of the sales team. · Carrying out sales training with sales executives. · Ensuring all administration for sales is completed effectively. · Setting sales targets and activity key performance indicators. · Reporting to senior management on sales team KPI's. · Liaising with other departments within the company. · Chasing leads and following up on opportunities to generate sales with existing, lapsed and new customers. Key skills required: · Proven track record of successfully managing in-house wholesale telesales teams, ideally selling technical or hard goods to stockists rather than end users. · Experience negotiating wholesale trade agreements with national accounts and buying groups. · Solid experience selling at national level. · Highly motivated with a drive to succeed through strong, effective team management and motivation. · Strong time management and multi-tasking skills · Excellent written and oral communication skills · Computer literate with Microsoft Office Systems. Benefits: · Annual salary review, Bonus twice yearly · Company contribution pension scheme with life assurance · Daily lunch option · On-site parking Job Type: Full-time
Sep 09, 2021
Full time
Established over 50 years ago, we are one of Britain's biggest suppliers of electrical & mechanical workshop tools and machinery. The Role: The UK Sales Manager will manage, motivate and develop the telesales team selling to our national database of dealers/distributors/stockists. Markets covered include automotive, hire, builder's merchants, industrial supplies and many more. Principle responsibilities and duties: · Closely managing the internal (office based) sales team and all sales activities within the company. · Motivating staff and leading the team to achieve sales targets · Interviewing and selecting new members of the sales team. · Carrying out sales training with sales executives. · Ensuring all administration for sales is completed effectively. · Setting sales targets and activity key performance indicators. · Reporting to senior management on sales team KPI's. · Liaising with other departments within the company. · Chasing leads and following up on opportunities to generate sales with existing, lapsed and new customers. Key skills required: · Proven track record of successfully managing in-house wholesale telesales teams, ideally selling technical or hard goods to stockists rather than end users. · Experience negotiating wholesale trade agreements with national accounts and buying groups. · Solid experience selling at national level. · Highly motivated with a drive to succeed through strong, effective team management and motivation. · Strong time management and multi-tasking skills · Excellent written and oral communication skills · Computer literate with Microsoft Office Systems. Benefits: · Annual salary review, Bonus twice yearly · Company contribution pension scheme with life assurance · Daily lunch option · On-site parking Job Type: Full-time