Senior Administrator (FX,MM & Cash Processing) Glasgow (Hybrid Working) £34,000 12 Month FTC My client is looking to add a senior admin to their Securities Services business, part of CIB, provides specialist post-trade and asset servicing solutions to market participants, corporates, and issuers. Located in 35 countries, our extensive custody network ensures clients have the connectivity and local knowledge needed in a rapidly changing world. Role Overview The Trade Management and Treasury Department within Middle Office supports trade settlement and accurate start-of-day positions for our clients. This includes: Trade capture across securities, collateral, FX, and money market products Trade matching via electronic platforms and manual confirmations Trade settlement Cash and stock reconciliation. Client, broker, and custodian reporting Key Responsibilities Client Service Delivery and Controls Deliver high-quality client service. Adhere to Client Service Delivery agreements and standard operating models. Build strong relationships with clients and stakeholders. Support external counterparty relationships and performance reviews. Continuous Improvement & New Business Generate and implement ideas for system and process improvements Design and implement processes for new business products and regulatory changes Innovate within the governance framework and act as a subject matter expert Risk Management Adhere to the risk and control framework Maintain effective governance structure Ensure accuracy and robust internal controls Support business contingency plans and meet audit/compliance/risk requirements Personal Development Manage personal development through engagement with management Align personal objectives with business goals and pursue development opportunities Budget Management Understand factors influencing unit costs Strategy and Governance Contribute to raising the profile of our UK branch Essential skills Product knowledge Strong risk management awareness Accuracy and attention to detail Adaptability to change initiatives Strong client service skills Familiarity with financial markets Please send your CV for immediate consideration
May 18, 2024
Senior Administrator (FX,MM & Cash Processing) Glasgow (Hybrid Working) £34,000 12 Month FTC My client is looking to add a senior admin to their Securities Services business, part of CIB, provides specialist post-trade and asset servicing solutions to market participants, corporates, and issuers. Located in 35 countries, our extensive custody network ensures clients have the connectivity and local knowledge needed in a rapidly changing world. Role Overview The Trade Management and Treasury Department within Middle Office supports trade settlement and accurate start-of-day positions for our clients. This includes: Trade capture across securities, collateral, FX, and money market products Trade matching via electronic platforms and manual confirmations Trade settlement Cash and stock reconciliation. Client, broker, and custodian reporting Key Responsibilities Client Service Delivery and Controls Deliver high-quality client service. Adhere to Client Service Delivery agreements and standard operating models. Build strong relationships with clients and stakeholders. Support external counterparty relationships and performance reviews. Continuous Improvement & New Business Generate and implement ideas for system and process improvements Design and implement processes for new business products and regulatory changes Innovate within the governance framework and act as a subject matter expert Risk Management Adhere to the risk and control framework Maintain effective governance structure Ensure accuracy and robust internal controls Support business contingency plans and meet audit/compliance/risk requirements Personal Development Manage personal development through engagement with management Align personal objectives with business goals and pursue development opportunities Budget Management Understand factors influencing unit costs Strategy and Governance Contribute to raising the profile of our UK branch Essential skills Product knowledge Strong risk management awareness Accuracy and attention to detail Adaptability to change initiatives Strong client service skills Familiarity with financial markets Please send your CV for immediate consideration
If you're searching for a role in Australia, New Zealand or Asia (excluding India), click here The Internal Audit team is Macquarie's third line of defence providing independent, risk-based assurance about the design and effectiveness of the first and second lines. By performing audits, continuous monitoring activities and controls testing we create insight and drive positive change. In addition, we conduct Legal Entity-specific audits aligned with regulatory requirements and expectations. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? Lead the audit team covering our Commodities and Global Markets (CGM) business line. Working closely with both senior management and the Board, this position offers an excellent opportunity to provide assurance of, and ultimately influence the implementation of Macquarie's risk management framework. You will own the delivery of the audit plan across our CGM business globally and maintain the relationships with senior business stakeholders. You will also have a role in overseeing the execution of automated controls testing on business unit audits, contributing to the Internal audit strategy and leading continuous improvement initiatives in a department that is progressive and innovative. What you offer Hands on leader with extensive internal audit experience across Commodities, Fixed Income and Currency trading and financing; in both physical and financial markets Strong communication, and resilience and problem solving skills and a questioning mindset The ability to demonstrate a consistent contribution to workplace culture whereby all staff feel challenged, enthusiastic, respected, valued and encouraged to make a difference Experience managing and coaching teams to ensure they are delivering to a high standard of quality in accordance with Macquarie's methodology and professional standards with right risk outcomes for the group. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Hybrid and flexible working arrangements Wellbeing and service bonus leave Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing About the Risk Management Group In our Risk Management Group, you will be part of an independent, and centralised function, responsible for independent and objective review and challenge, oversight, monitoring and reporting in relation to Macquarie's material risks. Our divisions include behavioural risk, compliance, credit, financial crime risk, internal audit, market risk, operational risk and governance, prudential risk, and Risk Management Group central. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief. A career at Macquarie means you'll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world-whether it's accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we're empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: RMG-976508 Work type: Permanent - Full time Location: London Category: Senior, Risk Management Group: Risk Management Group Division: Internal Audit Recruiter: Caroline Lockwood Opening Date: 16/5/2024
May 18, 2024
Full time
If you're searching for a role in Australia, New Zealand or Asia (excluding India), click here The Internal Audit team is Macquarie's third line of defence providing independent, risk-based assurance about the design and effectiveness of the first and second lines. By performing audits, continuous monitoring activities and controls testing we create insight and drive positive change. In addition, we conduct Legal Entity-specific audits aligned with regulatory requirements and expectations. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? Lead the audit team covering our Commodities and Global Markets (CGM) business line. Working closely with both senior management and the Board, this position offers an excellent opportunity to provide assurance of, and ultimately influence the implementation of Macquarie's risk management framework. You will own the delivery of the audit plan across our CGM business globally and maintain the relationships with senior business stakeholders. You will also have a role in overseeing the execution of automated controls testing on business unit audits, contributing to the Internal audit strategy and leading continuous improvement initiatives in a department that is progressive and innovative. What you offer Hands on leader with extensive internal audit experience across Commodities, Fixed Income and Currency trading and financing; in both physical and financial markets Strong communication, and resilience and problem solving skills and a questioning mindset The ability to demonstrate a consistent contribution to workplace culture whereby all staff feel challenged, enthusiastic, respected, valued and encouraged to make a difference Experience managing and coaching teams to ensure they are delivering to a high standard of quality in accordance with Macquarie's methodology and professional standards with right risk outcomes for the group. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Hybrid and flexible working arrangements Wellbeing and service bonus leave Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing About the Risk Management Group In our Risk Management Group, you will be part of an independent, and centralised function, responsible for independent and objective review and challenge, oversight, monitoring and reporting in relation to Macquarie's material risks. Our divisions include behavioural risk, compliance, credit, financial crime risk, internal audit, market risk, operational risk and governance, prudential risk, and Risk Management Group central. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief. A career at Macquarie means you'll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world-whether it's accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we're empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: RMG-976508 Work type: Permanent - Full time Location: London Category: Senior, Risk Management Group: Risk Management Group Division: Internal Audit Recruiter: Caroline Lockwood Opening Date: 16/5/2024
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Our Corporate Mergers & Acquisitions Tax team works with a range of clients, from entrepreneurial start-ups to recognised high street names and global corporations. We offer services including tax strategy and governance, tax technology, banking and insurance, diligence, tax structuring and more. So, there's plenty of variety from one day to the next. Whether building great relationships with clients or colleagues, you'll be supported by a team that brings out the best in you. Responsibilities: This role will provide Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. Provide assistance to Director/Principals/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pays attention to self-development and continuing professional education with a view to progressing within practice. Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Support, train, mentor and advise more junior colleagues. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead complex projects We're looking for someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues In depth knowledge of tax accounting and audit of tax for groups Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Support, train, mentor and advise others in own area Challenge current practice - driving improvements and championing change Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 18, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Our Corporate Mergers & Acquisitions Tax team works with a range of clients, from entrepreneurial start-ups to recognised high street names and global corporations. We offer services including tax strategy and governance, tax technology, banking and insurance, diligence, tax structuring and more. So, there's plenty of variety from one day to the next. Whether building great relationships with clients or colleagues, you'll be supported by a team that brings out the best in you. Responsibilities: This role will provide Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. Provide assistance to Director/Principals/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pays attention to self-development and continuing professional education with a view to progressing within practice. Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Support, train, mentor and advise more junior colleagues. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead complex projects We're looking for someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues In depth knowledge of tax accounting and audit of tax for groups Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Support, train, mentor and advise others in own area Challenge current practice - driving improvements and championing change Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Job Description Senior Compliance Specialist - Data Reporting of the Role This role reports to Head of Legal - Technology, Adtech and Data Overview of job Data goes to the heart of what we do, which is why it is important to build and maintain the trust of our listeners, employees and partners. Data is particularly relevant to our Digital Ad Exchange (DAX) which serves targeted advertising to listeners of Global's and its partners' digital audio streams. We are looking for a Senior Data Protection Compliance Specialist of circa 5 years experience in data privacy, to join our legal and compliance team in London. The successful candidate will have an in-depth knowledge of, and experience of advising on data protection, ideally in an adtech, digital and/or tech environment and will be: Advising on: data protection issues arising across Global's business which spans radio, podcasts, adtech, outdoor advertising, live music events, competitions and brand promotions; new products, features and systems; and complex issues relating to profiling of individuals, serving of targeted advertising and data matching. Drafting, reviewing and updating internal and external privacy policies and cookies policies. Staying up-to-date and advising on changes to the law relating to data protection and regulatory and industry developments. Supporting the business on its DPIAs and ROPA. Drafting and reviewing data processing agreements and data sharing agreements. Supporting data protection compliance across a variety of business areas including HR, Customer Support, Techonolgy & Digital. Overseeing a data privacy assistant who is responsible for: the management of data subject requests and all correspondence with the privacy inbox, ICO registrations and renewals, posting of interesting articles about privacy on internal channels, and developing and delivering training to various teams across a business. Liaising with relevant internal stakeholders and Global's external DPO. 3 best things about the job Being part of a friendly Legal team with exposure to a variety of teams across the business spanning, live music events, radio, podcasts, brand promotions outdoor advertising, adtech, outdoor advertising and competitions. We champion your development and networking by offering access to a wide variety of training courses and encouraging you to attend key industry conferences. The data protection landscape is constantly changing and Global is always seeking to be at the cutting edge of new technologies. There will always be new and interesting projects to get involved with! Measures of success - In the first few months, you would have : Advised on data privacy issues that are specific to Global's business which spans radio, podcast, adtech, outdoor advertising, live music events and competitions and brand promotions. Attended regular meetings and built relationships with Global's external DPO and several key internal stakeholders (e.g. CRM, Customer Support, Commercial (sales team), Information Security, People & Culture departments, etc). Identified (and possibly attended) key industry conferences such as the IAPP Data Protection Intensive. Developed a compliance roadmap, with a vision for the people, tools and methodology you will use to deliver on that roadmap. Built up an understanding of what personal data is processed by the business including how Global's DAX platform works. Reviewed and negotiated data processing and data sharing agreements. Tackled some interesting and technically challenging issues related to profiling of individuals, targeted advertising and data matching. Overseen management of data subject rights requests and data breaches. Helped to maintain the Record of Processing Activity (ROPA). Responsibilities of the role Leading the data privacy team on: data and adtech projects across the business (and any new businesses acquired by Global); facilitating data privacy impact assessments between the business and the DPO; keeping up-to-date with changes to data protection legislation and any changes to industry frameworks; data protection terms within commercial and adtech contracts and advice for the DAX business; the management of data breaches; all aspects of data privacy compliance, including the ROPA, data subject rights requests and other queries and responding within the statutory timeframes; internal data privacy audits by the DPO and co-ordinating remedial actions; the delivery of training and guidance to the business at department and company-wide level; updates to privacy and cookie policies and guidance as required; working with internal stakeholders to evaluate the data protection risks under contracts and advise on due diligence questionnaires, data processing and sharing agreements and international transfers; and overseeing ICO registrations, renewals and preparing responses to any communications from the ICO; What you will need The ideal candidate: Is a Senior Data Protection Compliance Specialist, with circa 5 years experience advising on protection matters ideally in the media, adtech or technology sectors. Holds CIPP/E, CIPP/M, CIPP/US or equivalent qualifications. Any additional data protection training is helpful. Can identify and remedy complex legal issues with limited assistance from external legal counsel for specialist advice, possessing foresight, intuition, and a confident approach to managing legal risk. Is able to provide pragmatic, concise, clear and commercial advice. Works in a collaborative way with a variety of stakeholders across the business . Can manage their own workload and work independently, with their priorities being set by their manager. Has ability to inspire trust and confidence in others and quickly build relationships, gain respect and attention. The ability to challenge in a compelling and tactful manner where necessary. Has experience working in a fast-paced and dynamic environment. Can deliver engaging data protection training to people with differing levels of data privacy experience. Will bring broader perspectives and views through best practice or knowledge. Has strong organisational and project management skills. Has great attention to detail together with the ability to see the bigger picture. Help to maintain an environment where diverse views and experiences are welcomed, contributing to a sense of trust and purpose. Live and breathe our Global values and role-model them to other Globallers. A genuine passion for data protection and an interest in its application to new technologies such as AI. Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. We will always seek to make appropriate adjustments to the recruitment process and workplace to be fully inclusive to people with different needs and working styles. If you require us to make any reasonable adjustments for you or to disclose a condition, please email
May 18, 2024
Full time
Job Description Senior Compliance Specialist - Data Reporting of the Role This role reports to Head of Legal - Technology, Adtech and Data Overview of job Data goes to the heart of what we do, which is why it is important to build and maintain the trust of our listeners, employees and partners. Data is particularly relevant to our Digital Ad Exchange (DAX) which serves targeted advertising to listeners of Global's and its partners' digital audio streams. We are looking for a Senior Data Protection Compliance Specialist of circa 5 years experience in data privacy, to join our legal and compliance team in London. The successful candidate will have an in-depth knowledge of, and experience of advising on data protection, ideally in an adtech, digital and/or tech environment and will be: Advising on: data protection issues arising across Global's business which spans radio, podcasts, adtech, outdoor advertising, live music events, competitions and brand promotions; new products, features and systems; and complex issues relating to profiling of individuals, serving of targeted advertising and data matching. Drafting, reviewing and updating internal and external privacy policies and cookies policies. Staying up-to-date and advising on changes to the law relating to data protection and regulatory and industry developments. Supporting the business on its DPIAs and ROPA. Drafting and reviewing data processing agreements and data sharing agreements. Supporting data protection compliance across a variety of business areas including HR, Customer Support, Techonolgy & Digital. Overseeing a data privacy assistant who is responsible for: the management of data subject requests and all correspondence with the privacy inbox, ICO registrations and renewals, posting of interesting articles about privacy on internal channels, and developing and delivering training to various teams across a business. Liaising with relevant internal stakeholders and Global's external DPO. 3 best things about the job Being part of a friendly Legal team with exposure to a variety of teams across the business spanning, live music events, radio, podcasts, brand promotions outdoor advertising, adtech, outdoor advertising and competitions. We champion your development and networking by offering access to a wide variety of training courses and encouraging you to attend key industry conferences. The data protection landscape is constantly changing and Global is always seeking to be at the cutting edge of new technologies. There will always be new and interesting projects to get involved with! Measures of success - In the first few months, you would have : Advised on data privacy issues that are specific to Global's business which spans radio, podcast, adtech, outdoor advertising, live music events and competitions and brand promotions. Attended regular meetings and built relationships with Global's external DPO and several key internal stakeholders (e.g. CRM, Customer Support, Commercial (sales team), Information Security, People & Culture departments, etc). Identified (and possibly attended) key industry conferences such as the IAPP Data Protection Intensive. Developed a compliance roadmap, with a vision for the people, tools and methodology you will use to deliver on that roadmap. Built up an understanding of what personal data is processed by the business including how Global's DAX platform works. Reviewed and negotiated data processing and data sharing agreements. Tackled some interesting and technically challenging issues related to profiling of individuals, targeted advertising and data matching. Overseen management of data subject rights requests and data breaches. Helped to maintain the Record of Processing Activity (ROPA). Responsibilities of the role Leading the data privacy team on: data and adtech projects across the business (and any new businesses acquired by Global); facilitating data privacy impact assessments between the business and the DPO; keeping up-to-date with changes to data protection legislation and any changes to industry frameworks; data protection terms within commercial and adtech contracts and advice for the DAX business; the management of data breaches; all aspects of data privacy compliance, including the ROPA, data subject rights requests and other queries and responding within the statutory timeframes; internal data privacy audits by the DPO and co-ordinating remedial actions; the delivery of training and guidance to the business at department and company-wide level; updates to privacy and cookie policies and guidance as required; working with internal stakeholders to evaluate the data protection risks under contracts and advise on due diligence questionnaires, data processing and sharing agreements and international transfers; and overseeing ICO registrations, renewals and preparing responses to any communications from the ICO; What you will need The ideal candidate: Is a Senior Data Protection Compliance Specialist, with circa 5 years experience advising on protection matters ideally in the media, adtech or technology sectors. Holds CIPP/E, CIPP/M, CIPP/US or equivalent qualifications. Any additional data protection training is helpful. Can identify and remedy complex legal issues with limited assistance from external legal counsel for specialist advice, possessing foresight, intuition, and a confident approach to managing legal risk. Is able to provide pragmatic, concise, clear and commercial advice. Works in a collaborative way with a variety of stakeholders across the business . Can manage their own workload and work independently, with their priorities being set by their manager. Has ability to inspire trust and confidence in others and quickly build relationships, gain respect and attention. The ability to challenge in a compelling and tactful manner where necessary. Has experience working in a fast-paced and dynamic environment. Can deliver engaging data protection training to people with differing levels of data privacy experience. Will bring broader perspectives and views through best practice or knowledge. Has strong organisational and project management skills. Has great attention to detail together with the ability to see the bigger picture. Help to maintain an environment where diverse views and experiences are welcomed, contributing to a sense of trust and purpose. Live and breathe our Global values and role-model them to other Globallers. A genuine passion for data protection and an interest in its application to new technologies such as AI. Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. We will always seek to make appropriate adjustments to the recruitment process and workplace to be fully inclusive to people with different needs and working styles. If you require us to make any reasonable adjustments for you or to disclose a condition, please email
Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised on naval fleets across our allied navies around the globe. As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed. We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, expendables, signature management, and naval power systems. Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide! Flexible Working At Ultra Maritime, we understand that your personal life is just as important as your professional one. That's why we support and promote flexible working arrangements where possible. Whether you prefer a hybrid model, working remotely, or the structure of being on-site, we will support you as best as we can. Embrace the freedom to shape your work hours according to your needs, whether it's part-time, compressed hours, or a unique arrangement that suits your lifestyle. Loudwater, Greenford, and Weymouth exclusively offer a 9-day fortnight working pattern, offering extended weekends every other week, granting you more time to pursue your passions. And that's not all - we provide flexible start and finish times. It's the 'innovating' and 'empowering' values that we ASPIRE to be. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people. Job Description The Project Office Manager for Ultra Maritime will report directly into the PMO Director. They will be responsible for the development and implementation of best practice project management tools and processes to support project execution and delivery in a consistent approach within a Life Cycle Management environment. They will act as the technical authority in Project Management and Risk Management. Ultra Maritime is a matrix organisation and as such requires the candidate to have a full understanding of a matrix structure. They must be able to demonstrate the benefits of this type of structure and how to get the best performance through good communication between the teams and create more innovative ways of working. This exciting opportunity will be supporting complex projects on current and new product development of naval sonar systems, including hull-mounted, variable depth and torpedo defence sonars as well as future sonar and platform, data & weapon systems. They will ensure all aspects of Project and Risk Management are implemented and applied in a consistent manner whilst working collaboratively with the Engineering and Project Management teams. The Project Office Manager is expected to be the definitive expert in Project and Risk Management processes as well as the tools required to manage and plan complex projects Some of the key responsibilities include: Develop and maintain project management tools, templates, and guidelines to support project execution and delivery. Implement and manage project management software and tools to streamline project workflows and improve efficiency. Define and document project management processes and methodologies in alignment with industry best practices and organizational requirements. Provide guidance and support to project teams in the use of project management tools, processes, and methodologies. Collaborate with cross-functional teams to identify process improvement opportunities and drive initiatives to enhance project delivery effectiveness. Monitor project performance metrics and KPIs to identify trends, issues, and areas for improvement. Conduct regular reviews and audits of project documentation to ensure compliance with established processes and standards. Lead training sessions and workshops to educate project teams on project management tools, processes, and best practices. Stay abreast of emerging trends and developments in project management tools, methodologies, and technologies. Risk Identification: Proactively identify and assess risks associated with project activities, including but not limited to financial, technical, operational, and regulatory risks. Risk Assessment: Evaluate the potential impact and likelihood of identified risks, utilizing quantitative and qualitative analysis techniques to prioritize risks based on their severity and urgency. Risk Mitigation Planning: Develop risk mitigation strategies and action plans in collaboration with project teams to minimize the impact of identified risks on project objectives. This may include implementing risk controls, transferring risk through insurance or contracts, or avoiding high-risk activities. Risk Monitoring and Reporting: Monitor the effectiveness of risk mitigation measures throughout the project lifecycle, regularly reviewing and updating risk registers and communicating risk status to relevant stakeholders. Prepare comprehensive risk reports for project management and executive leadership, highlighting key risks, trends, and recommended actions. Stakeholder Engagement: Collaborate with project teams, senior management, clients, and external partners to foster a risk-aware culture and promote proactive risk management practices. Facilitate risk workshops and meetings to facilitate risk identification, analysis, and decision-making. Compliance and Governance: Ensure compliance with relevant regulations, standards, and organizational policies related to risk management. Implement and maintain robust risk management frameworks and processes, driving continuous improvement and best practices across projects and departments. Qualifications & Experience: Bachelor's degree in Business Administration, Project Management, or related field. Master's degree preferred. Project Management Professional (PMP) APM certification or equivalent. Proven experience in project management, with a focus on tools, methodologies, and processes (including demonstrated experience with Primavera P6, Microsoft Project, and Cobra). Strong understanding of project management principles, frameworks, and best practices (e.g., PMBOK, Agile, Scrum, PRINCE2 practitioner). Hands-on experience with project management software and tools (e.g., Microsoft Project, JIRA, Asana). Excellent analytical and problem-solving skills, with the ability to identify process improvement opportunities and drive initiatives. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and be able to influence stakeholders at all levels. Strong leadership and mentoring abilities, with a passion for driving change and continuous improvement. Proven experience in Project Risk Management, preferably within the defence sector, with a full understanding of and demonstrated experience of conducting QRSAs on projects. Proficiency in Risk Management software Benefits on offer: Flexible working hours 1pm finish on a Friday Optional 9 day fortnight Hybrid working for certain job roles. Casual dress 25 days holiday Christmas shut down. Option to buy or sell holiday. Option to purchase private health care, dental, critical illness etc via salary sacrifice. Reward hub - discounts at over 200 online stores 4 x annual salary life cover Pension starting at 5% Employer / 4% Employee. You can select your employee contribution level from 4% to 70% (providing this sacrifice does not cause your salary to drop below the National Minimum Wage/ National Living Wage). Annual bonus Relocation Support Attracting high-level talent and people that can add value and expertise, is vital to our success. Attracting and retaining brilliant people is imperative so that's why we search across the UK for talent. We offer financial support to candidates that are considering relocating; this is considered on a case-by-case basis per role and subject to HMRC guidelines. Nationality Requirements Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers. Diverse & Inclusive Employer Ultra Maritime is an equal opportunities employer that values diversity, inclusion, equity and equality. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be your best and authentic self. We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking, and ultimately ensure we continue delivering on our commitments to our customers. We do not discriminate based on race, religion, colour, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status and welcome applications from all candidates.
May 18, 2024
Full time
Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised on naval fleets across our allied navies around the globe. As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed. We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, expendables, signature management, and naval power systems. Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide! Flexible Working At Ultra Maritime, we understand that your personal life is just as important as your professional one. That's why we support and promote flexible working arrangements where possible. Whether you prefer a hybrid model, working remotely, or the structure of being on-site, we will support you as best as we can. Embrace the freedom to shape your work hours according to your needs, whether it's part-time, compressed hours, or a unique arrangement that suits your lifestyle. Loudwater, Greenford, and Weymouth exclusively offer a 9-day fortnight working pattern, offering extended weekends every other week, granting you more time to pursue your passions. And that's not all - we provide flexible start and finish times. It's the 'innovating' and 'empowering' values that we ASPIRE to be. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people. Job Description The Project Office Manager for Ultra Maritime will report directly into the PMO Director. They will be responsible for the development and implementation of best practice project management tools and processes to support project execution and delivery in a consistent approach within a Life Cycle Management environment. They will act as the technical authority in Project Management and Risk Management. Ultra Maritime is a matrix organisation and as such requires the candidate to have a full understanding of a matrix structure. They must be able to demonstrate the benefits of this type of structure and how to get the best performance through good communication between the teams and create more innovative ways of working. This exciting opportunity will be supporting complex projects on current and new product development of naval sonar systems, including hull-mounted, variable depth and torpedo defence sonars as well as future sonar and platform, data & weapon systems. They will ensure all aspects of Project and Risk Management are implemented and applied in a consistent manner whilst working collaboratively with the Engineering and Project Management teams. The Project Office Manager is expected to be the definitive expert in Project and Risk Management processes as well as the tools required to manage and plan complex projects Some of the key responsibilities include: Develop and maintain project management tools, templates, and guidelines to support project execution and delivery. Implement and manage project management software and tools to streamline project workflows and improve efficiency. Define and document project management processes and methodologies in alignment with industry best practices and organizational requirements. Provide guidance and support to project teams in the use of project management tools, processes, and methodologies. Collaborate with cross-functional teams to identify process improvement opportunities and drive initiatives to enhance project delivery effectiveness. Monitor project performance metrics and KPIs to identify trends, issues, and areas for improvement. Conduct regular reviews and audits of project documentation to ensure compliance with established processes and standards. Lead training sessions and workshops to educate project teams on project management tools, processes, and best practices. Stay abreast of emerging trends and developments in project management tools, methodologies, and technologies. Risk Identification: Proactively identify and assess risks associated with project activities, including but not limited to financial, technical, operational, and regulatory risks. Risk Assessment: Evaluate the potential impact and likelihood of identified risks, utilizing quantitative and qualitative analysis techniques to prioritize risks based on their severity and urgency. Risk Mitigation Planning: Develop risk mitigation strategies and action plans in collaboration with project teams to minimize the impact of identified risks on project objectives. This may include implementing risk controls, transferring risk through insurance or contracts, or avoiding high-risk activities. Risk Monitoring and Reporting: Monitor the effectiveness of risk mitigation measures throughout the project lifecycle, regularly reviewing and updating risk registers and communicating risk status to relevant stakeholders. Prepare comprehensive risk reports for project management and executive leadership, highlighting key risks, trends, and recommended actions. Stakeholder Engagement: Collaborate with project teams, senior management, clients, and external partners to foster a risk-aware culture and promote proactive risk management practices. Facilitate risk workshops and meetings to facilitate risk identification, analysis, and decision-making. Compliance and Governance: Ensure compliance with relevant regulations, standards, and organizational policies related to risk management. Implement and maintain robust risk management frameworks and processes, driving continuous improvement and best practices across projects and departments. Qualifications & Experience: Bachelor's degree in Business Administration, Project Management, or related field. Master's degree preferred. Project Management Professional (PMP) APM certification or equivalent. Proven experience in project management, with a focus on tools, methodologies, and processes (including demonstrated experience with Primavera P6, Microsoft Project, and Cobra). Strong understanding of project management principles, frameworks, and best practices (e.g., PMBOK, Agile, Scrum, PRINCE2 practitioner). Hands-on experience with project management software and tools (e.g., Microsoft Project, JIRA, Asana). Excellent analytical and problem-solving skills, with the ability to identify process improvement opportunities and drive initiatives. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and be able to influence stakeholders at all levels. Strong leadership and mentoring abilities, with a passion for driving change and continuous improvement. Proven experience in Project Risk Management, preferably within the defence sector, with a full understanding of and demonstrated experience of conducting QRSAs on projects. Proficiency in Risk Management software Benefits on offer: Flexible working hours 1pm finish on a Friday Optional 9 day fortnight Hybrid working for certain job roles. Casual dress 25 days holiday Christmas shut down. Option to buy or sell holiday. Option to purchase private health care, dental, critical illness etc via salary sacrifice. Reward hub - discounts at over 200 online stores 4 x annual salary life cover Pension starting at 5% Employer / 4% Employee. You can select your employee contribution level from 4% to 70% (providing this sacrifice does not cause your salary to drop below the National Minimum Wage/ National Living Wage). Annual bonus Relocation Support Attracting high-level talent and people that can add value and expertise, is vital to our success. Attracting and retaining brilliant people is imperative so that's why we search across the UK for talent. We offer financial support to candidates that are considering relocating; this is considered on a case-by-case basis per role and subject to HMRC guidelines. Nationality Requirements Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers. Diverse & Inclusive Employer Ultra Maritime is an equal opportunities employer that values diversity, inclusion, equity and equality. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be your best and authentic self. We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking, and ultimately ensure we continue delivering on our commitments to our customers. We do not discriminate based on race, religion, colour, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status and welcome applications from all candidates.
If you're searching for a role in Australia, New Zealand or Asia (excluding India), click here The Internal Audit team is Macquarie's third line of defence providing independent, risk-based assurance about the design and effectiveness of the first and second lines. By performing audits, continuous monitoring activities and controls testing we create insight and drive positive change. In addition, we conduct Legal Entity-specific audits aligned with regulatory requirements and expectations. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? Lead the audit team covering our Commodities and Global Markets (CGM) business line. Working closely with both senior management and the Board, this position offers an excellent opportunity to provide assurance of, and ultimately influence the implementation of Macquarie's risk management framework. You will own the delivery of the audit plan across our CGM business globally and maintain the relationships with senior business stakeholders. You will also have a role in overseeing the execution of automated controls testing on business unit audits, contributing to the Internal audit strategy and leading continuous improvement initiatives in a department that is progressive and innovative. What you offer Hands on leader with extensive internal audit experience across Commodities, Fixed Income and Currency trading and financing; in both physical and financial markets Strong communication, and resilience and problem solving skills and a questioning mindset The ability to demonstrate a consistent contribution to workplace culture whereby all staff feel challenged, enthusiastic, respected, valued and encouraged to make a difference Experience managing and coaching teams to ensure they are delivering to a high standard of quality in accordance with Macquarie's methodology and professional standards with right risk outcomes for the group. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Hybrid and flexible working arrangements Wellbeing and service bonus leave Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing About the Risk Management Group In our Risk Management Group, you will be part of an independent, and centralised function, responsible for independent and objective review and challenge, oversight, monitoring and reporting in relation to Macquarie's material risks. Our divisions include behavioural risk, compliance, credit, financial crime risk, internal audit, market risk, operational risk and governance, prudential risk, and Risk Management Group central. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief. A career at Macquarie means you'll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world-whether it's accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we're empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: RMG-976508 Work type: Permanent - Full time Location: London Category: Senior, Risk Management Group: Risk Management Group Division: Internal Audit Recruiter: Caroline Lockwood Opening Date: 16/5/2024
May 18, 2024
Full time
If you're searching for a role in Australia, New Zealand or Asia (excluding India), click here The Internal Audit team is Macquarie's third line of defence providing independent, risk-based assurance about the design and effectiveness of the first and second lines. By performing audits, continuous monitoring activities and controls testing we create insight and drive positive change. In addition, we conduct Legal Entity-specific audits aligned with regulatory requirements and expectations. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? Lead the audit team covering our Commodities and Global Markets (CGM) business line. Working closely with both senior management and the Board, this position offers an excellent opportunity to provide assurance of, and ultimately influence the implementation of Macquarie's risk management framework. You will own the delivery of the audit plan across our CGM business globally and maintain the relationships with senior business stakeholders. You will also have a role in overseeing the execution of automated controls testing on business unit audits, contributing to the Internal audit strategy and leading continuous improvement initiatives in a department that is progressive and innovative. What you offer Hands on leader with extensive internal audit experience across Commodities, Fixed Income and Currency trading and financing; in both physical and financial markets Strong communication, and resilience and problem solving skills and a questioning mindset The ability to demonstrate a consistent contribution to workplace culture whereby all staff feel challenged, enthusiastic, respected, valued and encouraged to make a difference Experience managing and coaching teams to ensure they are delivering to a high standard of quality in accordance with Macquarie's methodology and professional standards with right risk outcomes for the group. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Hybrid and flexible working arrangements Wellbeing and service bonus leave Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing About the Risk Management Group In our Risk Management Group, you will be part of an independent, and centralised function, responsible for independent and objective review and challenge, oversight, monitoring and reporting in relation to Macquarie's material risks. Our divisions include behavioural risk, compliance, credit, financial crime risk, internal audit, market risk, operational risk and governance, prudential risk, and Risk Management Group central. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief. A career at Macquarie means you'll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world-whether it's accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we're empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: RMG-976508 Work type: Permanent - Full time Location: London Category: Senior, Risk Management Group: Risk Management Group Division: Internal Audit Recruiter: Caroline Lockwood Opening Date: 16/5/2024
Job Description Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Our rapidly growing Private Client Team manage funds, businesses and trusts of individuals, families and entrepreneurs. Alongside solving a constantly evolving range of technical challenges, working in this team means building strong relationships with individuals so you can become their trusted advisor and oversee their tax affairs in line with what they want to achieve as an individual or business. We've established a strong global network that is recognised as a leader especially in looking after entrepreneurs and owner-managed businesses. You'll need excellent people skills and strong technical ability as you visit clients across the world. In return, you'll have unparalleled access to partners and opportunities to develop your career in many different directions as you work across a truly diverse portfolio of global clients. We're looking for someone with: Maintain an in depth, up to date, knowledge of relevant aspects of Private Client taxation. Acknowledged as an expert in their specialist field and able to deal with complex tax issues. Educated to degree level; and/or CTA and/or ACA qualified or equivalent. Demonstrable appropriate post qualified experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 18, 2024
Full time
Job Description Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Our rapidly growing Private Client Team manage funds, businesses and trusts of individuals, families and entrepreneurs. Alongside solving a constantly evolving range of technical challenges, working in this team means building strong relationships with individuals so you can become their trusted advisor and oversee their tax affairs in line with what they want to achieve as an individual or business. We've established a strong global network that is recognised as a leader especially in looking after entrepreneurs and owner-managed businesses. You'll need excellent people skills and strong technical ability as you visit clients across the world. In return, you'll have unparalleled access to partners and opportunities to develop your career in many different directions as you work across a truly diverse portfolio of global clients. We're looking for someone with: Maintain an in depth, up to date, knowledge of relevant aspects of Private Client taxation. Acknowledged as an expert in their specialist field and able to deal with complex tax issues. Educated to degree level; and/or CTA and/or ACA qualified or equivalent. Demonstrable appropriate post qualified experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
About The Role Are you a skilled, practiced consultant with a relentless drive, eager to propel your career to new heights? We are looking to appoint a Medical Director to provide highly visible and inspiring clinical leadership for clinical staff throughout our business. You will champion a professional, open culture that empowers your team to consistently deliver high quality care with compassion. In this role, you will act as a role model for the behaviours and high professional standards expected with the outcome of delivering compassionate, safe, effective and individualised care to every service user. You'll demonstrate notable leadership whilst working as part of a cohesive, multi-professional hospital management team, delivering exceptional quality care that meets regulatory and quality standards and contributing to the overall strategic direction, development and leadership of the business. Key Duties and Responsbilities: The post holder will: In collaboration with other clinical colleagues and managers, help to develop a comprehensive treatment service that seeks to deliver a high quality response to those suffering from a range of mental health problems based on quality assured evidence based practice. In collaboration with his/her Consultant colleagues, be responsible for providing advice with regard to the psychiatric care of clients within their respective service area. This will entail taking overall responsibility for a defined caseload of patients. Work in close collaboration with the multidisciplinary team and will foster positive working relationships with - Hospital Director and Clinical Services Manager; and external stakeholders. With the Clinical Director, Hospital Director and Head of Therapies take an active role in quality assurance including the development of systems and processes that support the maintenance of outstanding levels of clinical performance including patient safety, audit, professional practice and effective governance via the Clinical Governance and Clinical Improvements forums. In conjunction with Consultant colleagues provide professional supervision to the other medical staff where appropriate. They will ensure that junior medical staff time and duties are managed in a manner which best suits the needs of the service and their ongoing training. Participate in an out of hours rota with other Consultant psychiatric colleagues in Baldock Manor. At present this is on a 1:3 basis. Participate in quality enhancement and service evaluation projects and will be encouraged to undertake any research which may be relevant to either short or long-term service improvement. Participate in educational and health promotion activities within the Mental Health Service and to be pro-active in liaising on a regular basis with General Practitioners. Lead the CPD programme for the hospital and foster a culture of learning. Provide professional advice to the Senior Management team and Board on key service planning issues and psychiatric staffing issues, ensuring that the Senior Management Team and Board of Directors keep quality of care at the core of decision making. Be a role model for effective leadership in the business driving a positive, 'can-do' culture and actively promote collaboration, enablement, innovation and positive outcomes. Oversee the performance of the Consultant Psychiatrists ensuring that systems are in place to support appraisal and revalidation. Identify, investigate and escalate concerns about psychiatrists' conduct or performance. Maintain effective, professional leadership for all Consultant Psychiatrists providing clinical supervision and mentorship. Qualifications Required: Approved Clinician status CCT/CESR registrant A member of the Royal College of Psychiatrists (MRCPsych) and in good CPD standing with same Current registration with GMC Experience Required: At least five years' experience in in-patient setting Ability to take independent Clinical decisions and demonstrate clinical leadership. Knowledge and Skills Required: Knowledge of evidence based practice In depth knowledge of MHA and MCA Effective communication skills - verbal and written. Up to date with current practices in in-patient Psychiatry Able to organise oneself and prioritise clinical need Evidence of participation in audit Salary: £150,000 + Benefits Hours : Monday to Friday, 9am to 5pm A full job description is available on request. About Us BaldockManor is a 40-bed hospital in north Hertfordshire that provides specialist psychiatric services for adults. The hospital has two female PICU (Psychiatric Intensive Care) wards and two acute wards. Our PICU services provide care and support for women at crisis level with a severe mental disorder who require rapid assessment and stabilisation. Our acute wards care for older adults, usually 55 years or older, who need a short-term hospital stay, where we can stabilise their mental health. The average stay in our acute wards is less than forty days. Our service objectives: To offer a first-rate, safe and personalised service that promotes our patients' choice,dignity, and quality of life and delivers a cost-effective service for our NHS partners. Our model of care: Our caremodel places our patients' needs and personal circumstances at the heart ofeverything we do. We are committed to providing quality, meaningful carefocused on recovery and aim to support each person admitted to our services ina personalised, collaborative way. IND1
May 18, 2024
Full time
About The Role Are you a skilled, practiced consultant with a relentless drive, eager to propel your career to new heights? We are looking to appoint a Medical Director to provide highly visible and inspiring clinical leadership for clinical staff throughout our business. You will champion a professional, open culture that empowers your team to consistently deliver high quality care with compassion. In this role, you will act as a role model for the behaviours and high professional standards expected with the outcome of delivering compassionate, safe, effective and individualised care to every service user. You'll demonstrate notable leadership whilst working as part of a cohesive, multi-professional hospital management team, delivering exceptional quality care that meets regulatory and quality standards and contributing to the overall strategic direction, development and leadership of the business. Key Duties and Responsbilities: The post holder will: In collaboration with other clinical colleagues and managers, help to develop a comprehensive treatment service that seeks to deliver a high quality response to those suffering from a range of mental health problems based on quality assured evidence based practice. In collaboration with his/her Consultant colleagues, be responsible for providing advice with regard to the psychiatric care of clients within their respective service area. This will entail taking overall responsibility for a defined caseload of patients. Work in close collaboration with the multidisciplinary team and will foster positive working relationships with - Hospital Director and Clinical Services Manager; and external stakeholders. With the Clinical Director, Hospital Director and Head of Therapies take an active role in quality assurance including the development of systems and processes that support the maintenance of outstanding levels of clinical performance including patient safety, audit, professional practice and effective governance via the Clinical Governance and Clinical Improvements forums. In conjunction with Consultant colleagues provide professional supervision to the other medical staff where appropriate. They will ensure that junior medical staff time and duties are managed in a manner which best suits the needs of the service and their ongoing training. Participate in an out of hours rota with other Consultant psychiatric colleagues in Baldock Manor. At present this is on a 1:3 basis. Participate in quality enhancement and service evaluation projects and will be encouraged to undertake any research which may be relevant to either short or long-term service improvement. Participate in educational and health promotion activities within the Mental Health Service and to be pro-active in liaising on a regular basis with General Practitioners. Lead the CPD programme for the hospital and foster a culture of learning. Provide professional advice to the Senior Management team and Board on key service planning issues and psychiatric staffing issues, ensuring that the Senior Management Team and Board of Directors keep quality of care at the core of decision making. Be a role model for effective leadership in the business driving a positive, 'can-do' culture and actively promote collaboration, enablement, innovation and positive outcomes. Oversee the performance of the Consultant Psychiatrists ensuring that systems are in place to support appraisal and revalidation. Identify, investigate and escalate concerns about psychiatrists' conduct or performance. Maintain effective, professional leadership for all Consultant Psychiatrists providing clinical supervision and mentorship. Qualifications Required: Approved Clinician status CCT/CESR registrant A member of the Royal College of Psychiatrists (MRCPsych) and in good CPD standing with same Current registration with GMC Experience Required: At least five years' experience in in-patient setting Ability to take independent Clinical decisions and demonstrate clinical leadership. Knowledge and Skills Required: Knowledge of evidence based practice In depth knowledge of MHA and MCA Effective communication skills - verbal and written. Up to date with current practices in in-patient Psychiatry Able to organise oneself and prioritise clinical need Evidence of participation in audit Salary: £150,000 + Benefits Hours : Monday to Friday, 9am to 5pm A full job description is available on request. About Us BaldockManor is a 40-bed hospital in north Hertfordshire that provides specialist psychiatric services for adults. The hospital has two female PICU (Psychiatric Intensive Care) wards and two acute wards. Our PICU services provide care and support for women at crisis level with a severe mental disorder who require rapid assessment and stabilisation. Our acute wards care for older adults, usually 55 years or older, who need a short-term hospital stay, where we can stabilise their mental health. The average stay in our acute wards is less than forty days. Our service objectives: To offer a first-rate, safe and personalised service that promotes our patients' choice,dignity, and quality of life and delivers a cost-effective service for our NHS partners. Our model of care: Our caremodel places our patients' needs and personal circumstances at the heart ofeverything we do. We are committed to providing quality, meaningful carefocused on recovery and aim to support each person admitted to our services ina personalised, collaborative way. IND1
The Financial Reconciliation Manager will play a pivotal role in maintaining the financial equilibrium of our organisation. You will be responsible for reconciling critical accounts, substantiating balances, and ensuring compliance with controls. If you thrive in a detail-oriented environment and possess a passion for precision, we invite you to apply! Job Title: Reconciliation Manager Location: Liverpool City Centre Working Hours: Monday to Friday, 9:00am -17:30pm Salary: £30,000 - £40,000 DOE What you'll be doing: Identify and resolve discrepancies and their root causes; working with the wider business to implement fixes using best practice. Ensure strong controls and reconciliations exist across our bank accounts and systems. Continuously review the delivery of finance reconciliation operations; ensuring effective risk management is always in place and that the accuracy and integrity of our financial records is at the highest level. Continuously monitor and evaluate the development and delivery of reconciliation policies and processes for the Group, ensuring that they support business requirements, minimise cost and continue to deliver against stakeholder expectations. Build, maintain and lead effective working relationships across the business to ensure that reconciliation standards are upheld and processes are followed rigorously. Lead, manage, motivate, and develop direct reports and their team members so that they know what is expected, are able to maximise their contribution to business objectives and realise their potential. Proactively identify, monitor, and act upon risks, issues, breaches and control weaknesses. Fulfilling any specific risk related responsibilities (including escalation) to ensure that the Group remains fully compliant with policies, regulatory legislation and other internal requirements. Lead, develop and evaluate the implementation and reporting of accurate and timely operational MI; to provide insight and foresight to senior management with regards to team performance and areas of risk or improvement. What we're looking for: Detail orientated professional with an inquisitive mind; driven to find outcomes to resolve issues, answer questions and respond to queries. Demonstrable experience of managing high performing teams, leading within a senior role, in a similar reconciliation driven function. Good knowledge of modern, professional accounting principles and practices; reconciliations experience is essential. An accountancy qualification would be desirable but not essential. Strong interpersonal skills, able to establish effective working relationships at all levels and communicates effectively and sensitively with customers. Comfortable identifying and raising issues, particularly where driving good outcomes for customers are concerned. Sees issues though to resolution and takes ownership of actions. Brings positive energy; inspires a culture of willingness, collaboration and high performance. Excellent customer service skills and awareness of the importance of the customer. Comfortable and competent with MS Office and Accounting systems. Advanced Excel skills essential and knowledge of Sage X3 desirable. Thrives in a fast paced environment. About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
May 18, 2024
Full time
The Financial Reconciliation Manager will play a pivotal role in maintaining the financial equilibrium of our organisation. You will be responsible for reconciling critical accounts, substantiating balances, and ensuring compliance with controls. If you thrive in a detail-oriented environment and possess a passion for precision, we invite you to apply! Job Title: Reconciliation Manager Location: Liverpool City Centre Working Hours: Monday to Friday, 9:00am -17:30pm Salary: £30,000 - £40,000 DOE What you'll be doing: Identify and resolve discrepancies and their root causes; working with the wider business to implement fixes using best practice. Ensure strong controls and reconciliations exist across our bank accounts and systems. Continuously review the delivery of finance reconciliation operations; ensuring effective risk management is always in place and that the accuracy and integrity of our financial records is at the highest level. Continuously monitor and evaluate the development and delivery of reconciliation policies and processes for the Group, ensuring that they support business requirements, minimise cost and continue to deliver against stakeholder expectations. Build, maintain and lead effective working relationships across the business to ensure that reconciliation standards are upheld and processes are followed rigorously. Lead, manage, motivate, and develop direct reports and their team members so that they know what is expected, are able to maximise their contribution to business objectives and realise their potential. Proactively identify, monitor, and act upon risks, issues, breaches and control weaknesses. Fulfilling any specific risk related responsibilities (including escalation) to ensure that the Group remains fully compliant with policies, regulatory legislation and other internal requirements. Lead, develop and evaluate the implementation and reporting of accurate and timely operational MI; to provide insight and foresight to senior management with regards to team performance and areas of risk or improvement. What we're looking for: Detail orientated professional with an inquisitive mind; driven to find outcomes to resolve issues, answer questions and respond to queries. Demonstrable experience of managing high performing teams, leading within a senior role, in a similar reconciliation driven function. Good knowledge of modern, professional accounting principles and practices; reconciliations experience is essential. An accountancy qualification would be desirable but not essential. Strong interpersonal skills, able to establish effective working relationships at all levels and communicates effectively and sensitively with customers. Comfortable identifying and raising issues, particularly where driving good outcomes for customers are concerned. Sees issues though to resolution and takes ownership of actions. Brings positive energy; inspires a culture of willingness, collaboration and high performance. Excellent customer service skills and awareness of the importance of the customer. Comfortable and competent with MS Office and Accounting systems. Advanced Excel skills essential and knowledge of Sage X3 desirable. Thrives in a fast paced environment. About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
Head of Operations Learning Disabilities Posted on 15th April 2024 London - East £65,000 per annum Head of Operations (Learning Disabilities) : London: Salary up to £65,000: Full Time: Remit: Compass Associates have partnered exclusively with an established provider of Care & Support to people with Learning Disabilities, Autism, Complex Needs and Mental Health, whop operate a large portfolio of Residential Care Homes and Supported Living Services across the South, Greater London and the Midlands. The Head of Operations vacancy is a new position resulting from a recent restructure. The position will take responsibility for a number of Residential Homes and Supported Living services across London. The post holder will be accountable for the operational performance of their designated region, including commercial and regulatory performance as well as providing direct leadership to the Registered Managers. Person Specification: Candidates will need to demonstrate experience in a previous Operational role within Adult Social Care. We're seeking a resilient and confident personality who is comfortable taking on the responsibilities for the management of stakeholder relations within the region. The post will require an individual with extensive regulatory knowledge, who is well versed with CQC Regulations. The post holder will be expected to manage the commercial performance of their region including the growth and development in line with the wider organisations strategy, therefore quires someone commercially astute with an understanding of local authority frameworks. Benefits: Salary circa £65,000 Contributory Pension Scheme Full Private Health Location: This is a hybrid role, with a mixture of home working and regular travel across the region. The services are mostly in the Boroughs of Newham, Brent and Redbridge. This is an autonomous role where the post holder can manage their diary, however there will be an expectations of visible leadership. Interview Process: First stage informal with the Director of Operations, followed by formal panel interview. Contact details: For more information or to apply, please contact Chris Burgess at Compass Associates on . Alternatively email an up to date CV with a covering note to Recommendations: Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer a £200 John Lewis voucher for a successful recommendation following the completion of probation/rebate Specialist Care Senior Consultant - Senior Appointments (South) I agree all CV content complies to the below statement If my CV contains any special category data e.g. race; ethnic origin; political views; religious beliefs; trade union membership; health information; or sexual orientation, I consent to this data being processed by Compass Associates as part of my job application. I understand that if I do not consent to this data being processed, I must remove it from my CV before uploading.
May 18, 2024
Full time
Head of Operations Learning Disabilities Posted on 15th April 2024 London - East £65,000 per annum Head of Operations (Learning Disabilities) : London: Salary up to £65,000: Full Time: Remit: Compass Associates have partnered exclusively with an established provider of Care & Support to people with Learning Disabilities, Autism, Complex Needs and Mental Health, whop operate a large portfolio of Residential Care Homes and Supported Living Services across the South, Greater London and the Midlands. The Head of Operations vacancy is a new position resulting from a recent restructure. The position will take responsibility for a number of Residential Homes and Supported Living services across London. The post holder will be accountable for the operational performance of their designated region, including commercial and regulatory performance as well as providing direct leadership to the Registered Managers. Person Specification: Candidates will need to demonstrate experience in a previous Operational role within Adult Social Care. We're seeking a resilient and confident personality who is comfortable taking on the responsibilities for the management of stakeholder relations within the region. The post will require an individual with extensive regulatory knowledge, who is well versed with CQC Regulations. The post holder will be expected to manage the commercial performance of their region including the growth and development in line with the wider organisations strategy, therefore quires someone commercially astute with an understanding of local authority frameworks. Benefits: Salary circa £65,000 Contributory Pension Scheme Full Private Health Location: This is a hybrid role, with a mixture of home working and regular travel across the region. The services are mostly in the Boroughs of Newham, Brent and Redbridge. This is an autonomous role where the post holder can manage their diary, however there will be an expectations of visible leadership. Interview Process: First stage informal with the Director of Operations, followed by formal panel interview. Contact details: For more information or to apply, please contact Chris Burgess at Compass Associates on . Alternatively email an up to date CV with a covering note to Recommendations: Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer a £200 John Lewis voucher for a successful recommendation following the completion of probation/rebate Specialist Care Senior Consultant - Senior Appointments (South) I agree all CV content complies to the below statement If my CV contains any special category data e.g. race; ethnic origin; political views; religious beliefs; trade union membership; health information; or sexual orientation, I consent to this data being processed by Compass Associates as part of my job application. I understand that if I do not consent to this data being processed, I must remove it from my CV before uploading.
After a period of growth, Acorn are currently looking for a talented Customer Collections Manager to join their team. The Collections team are responsible for collecting customer payments, administering payment systems and helping our customers that are not able to meet the financial obligations of their agreements with us. We always put customer needs first, balancing this with the business requirements, as well as recognising any vulnerabilities. The Collections team are part of the wider Finance Operations department and collaborate closely with teams such as Customer Services and Compliance to provide an excellent service to our customers whilst ensuring that we operate in accordance with our regulated environment. Role: Customer Collections Manager Location: Liverpool City Centre Hours: Monday to Friday, 9am to 5:30pm Salary : up to £40,000 DOE What we're looking for: Day-to-day management of the Specialist Payments, Credit Control Admin, Legacy Systems and Carrot FinOps team leaders driving good customer outcomes and continual improvement within the team, keeping our processes and policies up to date and in step with any changes Develop and coach colleagues to deliver good customer outcomes in line with Consumer Duty; keeping up to speed with regulatory developments and requirements and rolling these out to the team and via our policies / procedures Analyse and act on team statistical data outputs; identifying trends and opportunities Produce accurate, meaningful and timely KPI / Management information and dashboards to demonstrate the performance of the team and identify potential areas of risk or improvement Reporting for inbound calls, outbound calls and administrative tasks as required by our policies Develop and maintain a full understanding of the Company's compliance requirements (including the Financial Conduct Authority's Conduct Rules) and act in accordance with the standards, instructions in, and the spirit of those requirements Work to reduce our customer debt exposure by handling missed payments and final balances Complaint handling and resolution in accordance with company policies and SLAs. Production of accurate and timely information required to fulfil FCA and other regulatory requirements. Supporting and implementing consistent changes and improvement to strategy and processes in line with business requirements What we're looking for: Passionate about customers and understands the role collections strategies and policies play in good customer outcomes Proactive attitude to change management and process improvement Agile approach to process change and improvement, taking on projects to make efficiencies Understands and embraces the regulated environment within which we operate; keeps abreast of changes in regulation and can articulate them to all levels within the business Demonstrable experience of managing high performing teams and leading within a senior role, preferably within an FCA regulated environment Good team player, flexible and able to work on own initiative Strong interpersonal skills, able to establish effective working relationships at all levels and communicates effectively and sensitively with customers Comfortable identifying and raising issues, particularly where driving good outcomes for customers are concerned. Sees issues though to resolution and takes ownership of actions Appreciates the importance of accuracy and attention to detail Ability to multitask and work with competing deadlines and priorities Comfortable and competent with MS Office and Collections systems Enjoys coaching and mentoring to ensure a best in class service provision to customers About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
May 18, 2024
Full time
After a period of growth, Acorn are currently looking for a talented Customer Collections Manager to join their team. The Collections team are responsible for collecting customer payments, administering payment systems and helping our customers that are not able to meet the financial obligations of their agreements with us. We always put customer needs first, balancing this with the business requirements, as well as recognising any vulnerabilities. The Collections team are part of the wider Finance Operations department and collaborate closely with teams such as Customer Services and Compliance to provide an excellent service to our customers whilst ensuring that we operate in accordance with our regulated environment. Role: Customer Collections Manager Location: Liverpool City Centre Hours: Monday to Friday, 9am to 5:30pm Salary : up to £40,000 DOE What we're looking for: Day-to-day management of the Specialist Payments, Credit Control Admin, Legacy Systems and Carrot FinOps team leaders driving good customer outcomes and continual improvement within the team, keeping our processes and policies up to date and in step with any changes Develop and coach colleagues to deliver good customer outcomes in line with Consumer Duty; keeping up to speed with regulatory developments and requirements and rolling these out to the team and via our policies / procedures Analyse and act on team statistical data outputs; identifying trends and opportunities Produce accurate, meaningful and timely KPI / Management information and dashboards to demonstrate the performance of the team and identify potential areas of risk or improvement Reporting for inbound calls, outbound calls and administrative tasks as required by our policies Develop and maintain a full understanding of the Company's compliance requirements (including the Financial Conduct Authority's Conduct Rules) and act in accordance with the standards, instructions in, and the spirit of those requirements Work to reduce our customer debt exposure by handling missed payments and final balances Complaint handling and resolution in accordance with company policies and SLAs. Production of accurate and timely information required to fulfil FCA and other regulatory requirements. Supporting and implementing consistent changes and improvement to strategy and processes in line with business requirements What we're looking for: Passionate about customers and understands the role collections strategies and policies play in good customer outcomes Proactive attitude to change management and process improvement Agile approach to process change and improvement, taking on projects to make efficiencies Understands and embraces the regulated environment within which we operate; keeps abreast of changes in regulation and can articulate them to all levels within the business Demonstrable experience of managing high performing teams and leading within a senior role, preferably within an FCA regulated environment Good team player, flexible and able to work on own initiative Strong interpersonal skills, able to establish effective working relationships at all levels and communicates effectively and sensitively with customers Comfortable identifying and raising issues, particularly where driving good outcomes for customers are concerned. Sees issues though to resolution and takes ownership of actions Appreciates the importance of accuracy and attention to detail Ability to multitask and work with competing deadlines and priorities Comfortable and competent with MS Office and Collections systems Enjoys coaching and mentoring to ensure a best in class service provision to customers About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
Principal Consultant - Technical Safety (COMAH) (Mid-Senior Level) page is loaded Principal Consultant - Technical Safety (COMAH) (Mid-Senior Level) Apply locations London, United Kingdom Cardiff, United Kingdom Manchester, United Kingdom Edinburgh, United Kingdom Horsham, United Kingdom time type Full time posted on Posted Yesterday job requisition id R ERM is a leading global provider of environmental, health, safety, risk, social consulting and sustainability related services. We work with the world's leading organizations, delivering innovative solutions and helping them to understand and manage their sustainability challenges. The key sectors we serve include finance, oil & gas, mining & metals, energy transition, power, manufacturing & pharmaceutical, chemical, and technology, media & telecommunications. All face critical sustainability challenges and our clients in these and many other areas rely on our ability to assist them to operate more sustainably, which has a positive impact on our environment. Why you will be a great addition to ERM ERM wants to speak with you, a talented Senior / Managing Consultant, about joining our Technical Safety team. The role will be based in one of our UK office locations (key locations include London, Manchester, Horsham and Edinburgh). There will be a requirement for some office working, however we offer flexible working arrangements. ERM, offering you a rewarding professional life ERM care about our people. Safety, both physical and mental, are fundamental to our business. We believe people operate at their best when they are happy, and we have several benefits and internal programmes aimed to achieve this. We offer a flexible working environment to accommodate our personal needs. Moreover our people are respectful, open-minded and enjoy collaboration with colleagues across service lines and geographies. Duties include: The role is an exciting opportunity to provide input to a range of high profile projects for Clients, aimed primarily at helping them identify and assess their major hazard risks, ensure they meet regulatory compliance, and offering solutions as to how they may reduce their risks further. You will support the successful delivery of ERM proposals and projects by adhering to client requirements and identifying opportunities for evolving services in line with client needs. The ideal candidate will be educated to degree level in Chemical Engineering, or a related science or engineering discipline. Main responsibilities: Use computer models to predict the severity of fires, explosions and toxic releases, and model the impacts that these could have on workers and nearby populations as well as determining the likelihood of large scale accidents (and thereby corresponding risk levels). Experience working in high hazard sites and specifically experience with COMAH and / or offshore safety case projects would be highly desirable. Develop tools and processes that will be used by other members of the team. Experience in software such as use of macros in excel, PowerBI and coding would be highly desirable. Implement hazard identification techniques and risk assessment. Ability to read engineering drawings (e.g. Process Flow Diagrams, P&IDs) would be required. Have experience in workshops including HAZID, HAZOP and SIL. The ideal candidate will have experience chairing some of these workshops and be keen to develop this skill. Provide technical insight and review, to ensure that the quality of project deliverables represent ERM standards and are in line with client needs. You must have a desire to be involved in business development, to foster relationships with existing and new clients. Previous experience in being involved in business development is desired. You will be tasked with making a positive contribution to the risk team by being actively involved in project work and in the development of support functions/ techniques that would aid project delivery. Involvement in the day-to-day mentoring of junior team members. Ensure client satisfaction through project communication and engagement. Be accountable for meeting personal billability at the budgeted rate and personal sales contribution targets. Behavioural attributes required Clear commercial focus and understanding Collaborative team player Willingness to be accountable for high quality deliverables and business outcomes Clear focus on delivering exceptional client value The ideal candidate shall have a keen interest in energy transition Our benefits: We offer flexible working to suit your life - need to do the school run? Not a problem! More productive and happy if you work from home a few days per week? Go ahead! On top of your annual salary you'll have 25 days annual leave + public holidays, annual salary review and performance related bonus, private medical insurance, medical cash plan, life assurance, income protection, employee assistance programme, volunteering and Give As You Earn opportunities, travel season ticket loan, premium account for Calm (the app for sleep and meditation), Cycle2Work Scheme, discounts on gym membership and gift cards for a wide variety of retailers and restaurants, and we'll double match your 3% pension contribution. We offer employees a Safety First, diverse and inclusive culture in which difference is embraced, valued and celebrated. With a robust career framework in place and 20+ technical communities of global experts you can join, there are great opportunities to advance your career here at ERM. Similar Jobs (5) Managing Consultant- Net Zero, SBTi (Mid-Senior Level) locations 5 Locations time type Full time posted on Posted 15 Days Ago EIA Managing Consultant: Industrial Decarbonisation (Mid-Senior Level) locations 10 Locations time type Full time posted on Posted 22 Days Ago Managing Consultant - Corporate Sustainability, CSRD, Technology sector (Mid-Senior Level) locations 4 Locations time type Full time posted on Posted 30+ Days Ago We are the world's largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance. ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities. Our diverse global team of experts works with the world's leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation. With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor. Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it). Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM's purpose through delivering tangible progress in what the United Nations coined The Decade of Action. Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a "boots to boardroom" leader in bringing that value creation to our clients, partners, and the world. We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth. At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet.
May 18, 2024
Full time
Principal Consultant - Technical Safety (COMAH) (Mid-Senior Level) page is loaded Principal Consultant - Technical Safety (COMAH) (Mid-Senior Level) Apply locations London, United Kingdom Cardiff, United Kingdom Manchester, United Kingdom Edinburgh, United Kingdom Horsham, United Kingdom time type Full time posted on Posted Yesterday job requisition id R ERM is a leading global provider of environmental, health, safety, risk, social consulting and sustainability related services. We work with the world's leading organizations, delivering innovative solutions and helping them to understand and manage their sustainability challenges. The key sectors we serve include finance, oil & gas, mining & metals, energy transition, power, manufacturing & pharmaceutical, chemical, and technology, media & telecommunications. All face critical sustainability challenges and our clients in these and many other areas rely on our ability to assist them to operate more sustainably, which has a positive impact on our environment. Why you will be a great addition to ERM ERM wants to speak with you, a talented Senior / Managing Consultant, about joining our Technical Safety team. The role will be based in one of our UK office locations (key locations include London, Manchester, Horsham and Edinburgh). There will be a requirement for some office working, however we offer flexible working arrangements. ERM, offering you a rewarding professional life ERM care about our people. Safety, both physical and mental, are fundamental to our business. We believe people operate at their best when they are happy, and we have several benefits and internal programmes aimed to achieve this. We offer a flexible working environment to accommodate our personal needs. Moreover our people are respectful, open-minded and enjoy collaboration with colleagues across service lines and geographies. Duties include: The role is an exciting opportunity to provide input to a range of high profile projects for Clients, aimed primarily at helping them identify and assess their major hazard risks, ensure they meet regulatory compliance, and offering solutions as to how they may reduce their risks further. You will support the successful delivery of ERM proposals and projects by adhering to client requirements and identifying opportunities for evolving services in line with client needs. The ideal candidate will be educated to degree level in Chemical Engineering, or a related science or engineering discipline. Main responsibilities: Use computer models to predict the severity of fires, explosions and toxic releases, and model the impacts that these could have on workers and nearby populations as well as determining the likelihood of large scale accidents (and thereby corresponding risk levels). Experience working in high hazard sites and specifically experience with COMAH and / or offshore safety case projects would be highly desirable. Develop tools and processes that will be used by other members of the team. Experience in software such as use of macros in excel, PowerBI and coding would be highly desirable. Implement hazard identification techniques and risk assessment. Ability to read engineering drawings (e.g. Process Flow Diagrams, P&IDs) would be required. Have experience in workshops including HAZID, HAZOP and SIL. The ideal candidate will have experience chairing some of these workshops and be keen to develop this skill. Provide technical insight and review, to ensure that the quality of project deliverables represent ERM standards and are in line with client needs. You must have a desire to be involved in business development, to foster relationships with existing and new clients. Previous experience in being involved in business development is desired. You will be tasked with making a positive contribution to the risk team by being actively involved in project work and in the development of support functions/ techniques that would aid project delivery. Involvement in the day-to-day mentoring of junior team members. Ensure client satisfaction through project communication and engagement. Be accountable for meeting personal billability at the budgeted rate and personal sales contribution targets. Behavioural attributes required Clear commercial focus and understanding Collaborative team player Willingness to be accountable for high quality deliverables and business outcomes Clear focus on delivering exceptional client value The ideal candidate shall have a keen interest in energy transition Our benefits: We offer flexible working to suit your life - need to do the school run? Not a problem! More productive and happy if you work from home a few days per week? Go ahead! On top of your annual salary you'll have 25 days annual leave + public holidays, annual salary review and performance related bonus, private medical insurance, medical cash plan, life assurance, income protection, employee assistance programme, volunteering and Give As You Earn opportunities, travel season ticket loan, premium account for Calm (the app for sleep and meditation), Cycle2Work Scheme, discounts on gym membership and gift cards for a wide variety of retailers and restaurants, and we'll double match your 3% pension contribution. We offer employees a Safety First, diverse and inclusive culture in which difference is embraced, valued and celebrated. With a robust career framework in place and 20+ technical communities of global experts you can join, there are great opportunities to advance your career here at ERM. Similar Jobs (5) Managing Consultant- Net Zero, SBTi (Mid-Senior Level) locations 5 Locations time type Full time posted on Posted 15 Days Ago EIA Managing Consultant: Industrial Decarbonisation (Mid-Senior Level) locations 10 Locations time type Full time posted on Posted 22 Days Ago Managing Consultant - Corporate Sustainability, CSRD, Technology sector (Mid-Senior Level) locations 4 Locations time type Full time posted on Posted 30+ Days Ago We are the world's largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance. ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities. Our diverse global team of experts works with the world's leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation. With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor. Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it). Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM's purpose through delivering tangible progress in what the United Nations coined The Decade of Action. Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a "boots to boardroom" leader in bringing that value creation to our clients, partners, and the world. We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth. At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Demonstrate excellence of service to clients and build strong relationships both internally and externally; act as a major point of contact within the firm. Provide tax compliance and advisory services to a wide range of clients, in some cases using resource from a shared service team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understand potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Counsel, appraise, develop and motivate staff as appropriate Coaching and developing junior members of staff to lead a culture of team development Support, train, mentor and advise others. Lead large and/or complex projects You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 18, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Demonstrate excellence of service to clients and build strong relationships both internally and externally; act as a major point of contact within the firm. Provide tax compliance and advisory services to a wide range of clients, in some cases using resource from a shared service team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understand potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Counsel, appraise, develop and motivate staff as appropriate Coaching and developing junior members of staff to lead a culture of team development Support, train, mentor and advise others. Lead large and/or complex projects You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Environmental Strategy and Policy Specialist Position type: Permanent Job reference: 353316 No. Vacancies: 1 Location: Birmingham (B5 4UA) or London (E14 4HD) based with hybrid working Salary: £36,918 - £44,000 Closing date: 02 June 2024 at 23:55 Are you passionate about shaping the future of water regulation and environmental policy? Look no further! Ofwat, the Water Services Regulation Authority, is seeking an Environment Strategy and Policy Specialist to join our dynamic Environment team. About us We re Ofwat a non-ministerial government department responsible for regulating the water sector in England and Wales. We are at the source of everyday life. We help the sector build trust and confidence with customers, the environment and wider society: keeping water flowing, bills affordable and helping ensure the health of our rivers and waterways. Our work is high-profile and fast-moving, within a dynamic and agile environment. The work that you ll be involved in every day will help us to deliver our strategy, to make us the regulator we want to be and help the sector to deliver for customers and society. The role This is an exciting new role in an expanding team. You will have the opportunity to support with the development of areas of strategy and policy. These will include building our new Horizon Scanning system to ensure we are ahead of the curve for emerging environmental pressures and helping to shape our Environmental Outcomes work by developing strategic oversight of issues such as WINEP and Water Quality monitoring. You will also have the opportunity to work on a range of environmental issues across the team. This is a unique and exciting opportunity for someone with experience of Horizon Scanning and/or experience of working on environmental strategy or policy within the water sector looking to gain experience whilst working within the regulatory sector. The successful candidate may come from a variety of professional backgrounds and is likely to have experience in policy and strategy gained from working in, for example, Government, third sector regulators, utilities or the contracting sector. Why Join Us • Meaningful Impact: Your work will play an important role in delivering the wider environmental policy objectives of Ofwat s strategy. • Innovative Work Environment: From becoming the first Civil Service organisation to achieve Smarter Working status, to gaining our prestigious Smarter Working Maturity award, we ve consistently demonstrated our commitment to embracing innovative ways of working. Ours is a culture of trust, flexibility, autonomy, collaboration, and innovation. • Development Opportunities: We are a learning organisation, and you will have opportunities to develop your knowledge and experience, and to consolidate your skills set. We have a well-supported, agile working environment, and have a trust-based culture intended to help empower you and enable and support you to succeed within Ofwat. • Work-Life Balance and Flexible Working: Based in either our London or Birmingham Office, our people do their best work when given freedom over where, when, and how they work. Which is why we trust our teams to balance meaningful collaboration in the office with the flexibility of working from home. Other Benefits • Excellent employer pension contribution ranging from £10,695 to £12,746 per annum. • 25 days annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. • Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. • Fees paid for membership of relevant professional bodies. • Up to 3 volunteering days per year. • Recognition vouchers scheme rewarding your hard work. • Generous shared parental leave and pay supporting your family life. What you bring Experience, skills and knowledge • Experience with Horizon Scanning and/or experience working on Environmental Strategy or Policy within the water sector. • Experience of developing policy and strategy products such as policy briefs, strategies, and designing and facilitating workshops. • Academic or professional experience of wider environmental issues and good knowledge/understanding of those related to the water industry. • Experience of building and maintaining constructive working relationships with a diverse set of internal and external stakeholders to understand their needs, expectations, and priorities, and to influence and collaborate effectively to deliver desired outcomes. • Experience of formulating, presenting, and writing clear and concise evidence-based advice to inform policy making, decision building and recommendations, for a range of audiences and to encourage and respond to constructive challenge to build confidence in decision-making. Attributes • Creates Clarity; • Makes Relationships Count; • Adaptable Thinker; • Champion and Leader of Change. Attributes as per Ofwat s Framework for Success for Senior Associate Grade. To find out more about the role, team and selection process, please follow the link to apply. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
May 17, 2024
Full time
Environmental Strategy and Policy Specialist Position type: Permanent Job reference: 353316 No. Vacancies: 1 Location: Birmingham (B5 4UA) or London (E14 4HD) based with hybrid working Salary: £36,918 - £44,000 Closing date: 02 June 2024 at 23:55 Are you passionate about shaping the future of water regulation and environmental policy? Look no further! Ofwat, the Water Services Regulation Authority, is seeking an Environment Strategy and Policy Specialist to join our dynamic Environment team. About us We re Ofwat a non-ministerial government department responsible for regulating the water sector in England and Wales. We are at the source of everyday life. We help the sector build trust and confidence with customers, the environment and wider society: keeping water flowing, bills affordable and helping ensure the health of our rivers and waterways. Our work is high-profile and fast-moving, within a dynamic and agile environment. The work that you ll be involved in every day will help us to deliver our strategy, to make us the regulator we want to be and help the sector to deliver for customers and society. The role This is an exciting new role in an expanding team. You will have the opportunity to support with the development of areas of strategy and policy. These will include building our new Horizon Scanning system to ensure we are ahead of the curve for emerging environmental pressures and helping to shape our Environmental Outcomes work by developing strategic oversight of issues such as WINEP and Water Quality monitoring. You will also have the opportunity to work on a range of environmental issues across the team. This is a unique and exciting opportunity for someone with experience of Horizon Scanning and/or experience of working on environmental strategy or policy within the water sector looking to gain experience whilst working within the regulatory sector. The successful candidate may come from a variety of professional backgrounds and is likely to have experience in policy and strategy gained from working in, for example, Government, third sector regulators, utilities or the contracting sector. Why Join Us • Meaningful Impact: Your work will play an important role in delivering the wider environmental policy objectives of Ofwat s strategy. • Innovative Work Environment: From becoming the first Civil Service organisation to achieve Smarter Working status, to gaining our prestigious Smarter Working Maturity award, we ve consistently demonstrated our commitment to embracing innovative ways of working. Ours is a culture of trust, flexibility, autonomy, collaboration, and innovation. • Development Opportunities: We are a learning organisation, and you will have opportunities to develop your knowledge and experience, and to consolidate your skills set. We have a well-supported, agile working environment, and have a trust-based culture intended to help empower you and enable and support you to succeed within Ofwat. • Work-Life Balance and Flexible Working: Based in either our London or Birmingham Office, our people do their best work when given freedom over where, when, and how they work. Which is why we trust our teams to balance meaningful collaboration in the office with the flexibility of working from home. Other Benefits • Excellent employer pension contribution ranging from £10,695 to £12,746 per annum. • 25 days annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. • Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. • Fees paid for membership of relevant professional bodies. • Up to 3 volunteering days per year. • Recognition vouchers scheme rewarding your hard work. • Generous shared parental leave and pay supporting your family life. What you bring Experience, skills and knowledge • Experience with Horizon Scanning and/or experience working on Environmental Strategy or Policy within the water sector. • Experience of developing policy and strategy products such as policy briefs, strategies, and designing and facilitating workshops. • Academic or professional experience of wider environmental issues and good knowledge/understanding of those related to the water industry. • Experience of building and maintaining constructive working relationships with a diverse set of internal and external stakeholders to understand their needs, expectations, and priorities, and to influence and collaborate effectively to deliver desired outcomes. • Experience of formulating, presenting, and writing clear and concise evidence-based advice to inform policy making, decision building and recommendations, for a range of audiences and to encourage and respond to constructive challenge to build confidence in decision-making. Attributes • Creates Clarity; • Makes Relationships Count; • Adaptable Thinker; • Champion and Leader of Change. Attributes as per Ofwat s Framework for Success for Senior Associate Grade. To find out more about the role, team and selection process, please follow the link to apply. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Hedge Fund Credit Analyst City of London Permanent Up to £95,000 cer Financial are working alongside a really interesting and progressive mid-tier bank who are based in the City of London. They are seeking a Credit Analyst to work with them on a permanent basis to work on a portfolio of Hedge Fund clientele. The Responsibilities of a Credit Analyst Will Include: Discussion of the dynamics and nature of the Client's Funds portfolio, including key risk aspects. Assessment of the Client's competitive positioning within the industry. Discussion of management strength, experience and track record and corporate governance more broadly. Articulation of the Client's strategy and investment themes and an assessment of its fund's portfolio Utilize both qualitative and quantitative skills in analysing funds and be knowledgeable about a wide variety of capital markets products including FX, credit derivatives, interest rate swaps, as well as loan products. Become knowledgeable about capital markets access in Asia, Middle East and Africa and keep current with products, economic, political, regulatory and market trends. Interact with RMs/ARMs and clients directly to gather financial statements and other information/inputs for performing quality analysis and due diligence. Responsible for credit due diligence of Hedge Funds clients, some private equity and some real money funds, including but not limited to assessing, managing, and monitoring the credit risk and facilitating market access through the proposing and setting of credit limits. Evaluation of risks associated with particular proposed transactions, where required. Completion of Group Mandate/BCA Part 1, Part 2, financial analysis, scorecards. Ensure use of appropriate calculator in alignment with Credit Policy for relevant approvals (e.g. Raptor) Complete ESR For Cat 2 lines, complete Cat 2 substantiation assessment For client requiring Master Agreement documentation, preparation, and submission of Credit Term Sheets. Documentation support on credit aspects and working with IMO on BCA reworks. Testing and Monitoring Covenants & Risk Triggers; EAR & ASTAR reporting/updates to credit. Seek pre-approval endorsements. Preparing country specific regulatory checklists (where applicable). Credit stress testing. FICC / FIRC Certification, as appropriate. Proactive monitoring of key fund or industry wide events and/or developments, as well as of covenants and risk triggers where applicable Partnering Relationship Managers in pursuing their client strategies through proactive idea generation, support in preparing materials for client discussion and through ensuring they are always fully briefed on key risk aspects. Partnering Risk through clear presentation of credit analysis and proposed credit grading. The Successful Credit Analyst Will Have: Minimum 18m -2yrs experience in credit analysis, ideally in financial institutions and especially with exposure to Hedge Funds on-boarding at financial institutions. Basic understanding of Fund types, legal structures, industry standards and general on-boarding dynamics in this specialist client space is preferred. Experience in client engagement, both internally and externally. Includes working with senior management, legal teams, external counsel, and product partners. Strong analytical ability, focused on the assessment and calibration of credit risk. Good Excel skills and ability to manipulate and access large data files. Graduates / Graduate calibre Sound knowledge of accounting, financial principles and derivatives gained by experience or qualification. MBA or CFA qualifications advantageous, but not required.
May 17, 2024
Full time
Hedge Fund Credit Analyst City of London Permanent Up to £95,000 cer Financial are working alongside a really interesting and progressive mid-tier bank who are based in the City of London. They are seeking a Credit Analyst to work with them on a permanent basis to work on a portfolio of Hedge Fund clientele. The Responsibilities of a Credit Analyst Will Include: Discussion of the dynamics and nature of the Client's Funds portfolio, including key risk aspects. Assessment of the Client's competitive positioning within the industry. Discussion of management strength, experience and track record and corporate governance more broadly. Articulation of the Client's strategy and investment themes and an assessment of its fund's portfolio Utilize both qualitative and quantitative skills in analysing funds and be knowledgeable about a wide variety of capital markets products including FX, credit derivatives, interest rate swaps, as well as loan products. Become knowledgeable about capital markets access in Asia, Middle East and Africa and keep current with products, economic, political, regulatory and market trends. Interact with RMs/ARMs and clients directly to gather financial statements and other information/inputs for performing quality analysis and due diligence. Responsible for credit due diligence of Hedge Funds clients, some private equity and some real money funds, including but not limited to assessing, managing, and monitoring the credit risk and facilitating market access through the proposing and setting of credit limits. Evaluation of risks associated with particular proposed transactions, where required. Completion of Group Mandate/BCA Part 1, Part 2, financial analysis, scorecards. Ensure use of appropriate calculator in alignment with Credit Policy for relevant approvals (e.g. Raptor) Complete ESR For Cat 2 lines, complete Cat 2 substantiation assessment For client requiring Master Agreement documentation, preparation, and submission of Credit Term Sheets. Documentation support on credit aspects and working with IMO on BCA reworks. Testing and Monitoring Covenants & Risk Triggers; EAR & ASTAR reporting/updates to credit. Seek pre-approval endorsements. Preparing country specific regulatory checklists (where applicable). Credit stress testing. FICC / FIRC Certification, as appropriate. Proactive monitoring of key fund or industry wide events and/or developments, as well as of covenants and risk triggers where applicable Partnering Relationship Managers in pursuing their client strategies through proactive idea generation, support in preparing materials for client discussion and through ensuring they are always fully briefed on key risk aspects. Partnering Risk through clear presentation of credit analysis and proposed credit grading. The Successful Credit Analyst Will Have: Minimum 18m -2yrs experience in credit analysis, ideally in financial institutions and especially with exposure to Hedge Funds on-boarding at financial institutions. Basic understanding of Fund types, legal structures, industry standards and general on-boarding dynamics in this specialist client space is preferred. Experience in client engagement, both internally and externally. Includes working with senior management, legal teams, external counsel, and product partners. Strong analytical ability, focused on the assessment and calibration of credit risk. Good Excel skills and ability to manipulate and access large data files. Graduates / Graduate calibre Sound knowledge of accounting, financial principles and derivatives gained by experience or qualification. MBA or CFA qualifications advantageous, but not required.
Morson are proud to be exclusively partnering with a business called Turning Point who are leading social enterprise, providing community based health and social care services in over 280 locations across England. Turning Point employ more than 5,000 colleagues across the UK and the work the carry out is spread across several specialist divisions, these include drug & alcohol addiction, mental health & well-being and learning disabilities. The work that Turning Point do changes peoples lives for the better and they are really proud of this. This role is based out of their Manchester City Centre office with hybrid working (2-3 days in the office per week). There will be some travel with this role to London, on average this is once per month. As the Head of HR Operations, you will lead a sizeable HR team of c30 people. The teams are spread across HR admin, HRSS, ER, TA, Payroll & Reward. This role is part of the Senior Leadership Team and reports directly to the CEO (an ex HR Director) who has people & culture as the heart of the business operations. Turning Point are looking for an experienced Head of HR / Head of HR Operations that can provide leadership to coach & guide the people teams. The business is embarking on some large transformation programmes and this role will lead on the people elements to this business change. Role Responsibilities: Lead the People Operations function, supporting the team to deliver excellence in HR transactions that deliver a great candidate and colleague experience Alongside peers in the People Leadership Team, develop and implement the People Strategy and ensure full alignment with the wider 5 year organisational strategy and enabling strategies Support and improve the capability of our line managers with innovative but simple processes that enable individuals to take accountability for their people Be a trusted advisor to the senior teams, advising across the broad HR agenda whilst being clear on the impact of legislation / regulatory and best practice changes on the organisation and embedding them in line with our organisational values Lead on process improvement across the entire colleague life cycle ensuring that we make best use of technology to improve the way we work, including through the use of automation and AI Work with the team to enhance our processes across Shared Services / Payroll ensuring that our colleagues are at the heart of what we do and that processes are streamlined, effectively ensuring efficiency, productivity and optimisation of resource Lead on people risk management and governance forums representing the people team Manage the People Operations budget in-line with the needs of the business, ensuring that we get the best value and driving supplier relationships to do more with less Support the recruitment team in attracting the best talent in the market, delivering a first-class candidate experience whilst reducing time to hire Develop the Turning Point Employee Value Proposition in supporting the creation of a compelling colleague experience Analyse and provide insight, through metrics and a suite of reports, supporting governance and assurance on all people matters Develop our reward offer including benefits and compensation to ensure we can continue to attract and retain great colleagues This role with Turning Point will provide you with a chance to work for an industry leading organisation that cares about it's people and values their contributions to the business the society. The salary & package for this role is competitive with Head of HR roles for this size of business (5,000+ people). For more details about this role, please contact Craig Saxby at Morson Group of a member of their HR recruitment team.
May 17, 2024
Full time
Morson are proud to be exclusively partnering with a business called Turning Point who are leading social enterprise, providing community based health and social care services in over 280 locations across England. Turning Point employ more than 5,000 colleagues across the UK and the work the carry out is spread across several specialist divisions, these include drug & alcohol addiction, mental health & well-being and learning disabilities. The work that Turning Point do changes peoples lives for the better and they are really proud of this. This role is based out of their Manchester City Centre office with hybrid working (2-3 days in the office per week). There will be some travel with this role to London, on average this is once per month. As the Head of HR Operations, you will lead a sizeable HR team of c30 people. The teams are spread across HR admin, HRSS, ER, TA, Payroll & Reward. This role is part of the Senior Leadership Team and reports directly to the CEO (an ex HR Director) who has people & culture as the heart of the business operations. Turning Point are looking for an experienced Head of HR / Head of HR Operations that can provide leadership to coach & guide the people teams. The business is embarking on some large transformation programmes and this role will lead on the people elements to this business change. Role Responsibilities: Lead the People Operations function, supporting the team to deliver excellence in HR transactions that deliver a great candidate and colleague experience Alongside peers in the People Leadership Team, develop and implement the People Strategy and ensure full alignment with the wider 5 year organisational strategy and enabling strategies Support and improve the capability of our line managers with innovative but simple processes that enable individuals to take accountability for their people Be a trusted advisor to the senior teams, advising across the broad HR agenda whilst being clear on the impact of legislation / regulatory and best practice changes on the organisation and embedding them in line with our organisational values Lead on process improvement across the entire colleague life cycle ensuring that we make best use of technology to improve the way we work, including through the use of automation and AI Work with the team to enhance our processes across Shared Services / Payroll ensuring that our colleagues are at the heart of what we do and that processes are streamlined, effectively ensuring efficiency, productivity and optimisation of resource Lead on people risk management and governance forums representing the people team Manage the People Operations budget in-line with the needs of the business, ensuring that we get the best value and driving supplier relationships to do more with less Support the recruitment team in attracting the best talent in the market, delivering a first-class candidate experience whilst reducing time to hire Develop the Turning Point Employee Value Proposition in supporting the creation of a compelling colleague experience Analyse and provide insight, through metrics and a suite of reports, supporting governance and assurance on all people matters Develop our reward offer including benefits and compensation to ensure we can continue to attract and retain great colleagues This role with Turning Point will provide you with a chance to work for an industry leading organisation that cares about it's people and values their contributions to the business the society. The salary & package for this role is competitive with Head of HR roles for this size of business (5,000+ people). For more details about this role, please contact Craig Saxby at Morson Group of a member of their HR recruitment team.
HeliosX is one of the world's fastest growing HealthTech companies. We're committed to improving the quality, accessibility, and affordability of healthcare for everyone. In 2013, our Founder Dwayne D'Souza recognised the need for prescription healthcare to catch up with other industries by taking advantage of technological innovations - to enable rapid delivery of medications and improved customer convenience. Since our founding, we've been entirely bootstrapped - we achieved product-market fit and profitability without ANY external funding whatsoever. Our mission is to help people across the world get the medications they need, faster. Through our sites and platforms, customers can conveniently access prescription medications and treatments to treat a range of health problems, as well as purchase clinical-grade, personalised skincare. We have dedicated in-house clinical teams authorised to prescribe medications, and we own a pharma business capable of manufacturing many of the medicines and skincare products we provide. We're an in-house, Direct-To-Consumer (D2C) proposition all the way down - and we're passionate about that approach. Our revenue reached a record $76 million USD last year, with unprecedented 32% year-on-year growth. With a 40% year-on-year growth target for 2024, it's an exciting time to be part of the HeliosX journey. Come and help in making access to medication quicker and easier than ever before in human history! The opportunity: HeliosX is looking to hire its first ever in-house Head of Legal. The ultimate objective of the role is to safeguard the company's interests and ensure our strategy is informed by a clear understanding of regulatory/compliance risk and opportunity through strategic, results orientated legal advice. We are seeking an experienced candidate, motivated by the challenge of helping to establish an in-house legal function in an internationally scaling business. This is a full time, permanent role with hybrid working. You will be expected on site in our offices in Central London twice per week, with the rest of the time spent working from home. What you'll be doing: Provide comprehensive legal advice and counsel to the CEO, executive team, and all departments on matters including: contract negotiation/review, ecommerce compliance, telehealth/pharmaceutical regulation, intellectual property, corporate law (fundraising, M&A, etc.), corporate governance, and risk management and mitigation strategy Stay up-to-date on legal developments impacting ecommerce and healthcare businesses in the UK, US and EU Lead and manage the day-to-day operations of the new Legal department; grow the Legal team to meet the needs of the business as it expands Draft, review, and negotiate a wide range of legal agreements Brief and manage external legal relationships with law firms and other advisors Proactively identify legal risks and implement strategies to mitigate them Oversee legal aspects of significant corporate transactions (acquisitions, corporate finance, treasury) Lead on regulatory and compliance projects, drawing on the experience of cross functional peers and external experts Own statutory healthcare and pharmaceutical compliance reporting for the group and act as a conduit for all formal communication to regulatory agencies and institutions Own all Company secretarial requirements, including providing board governance support for formal resolutions and documentation Who you are: Solicitor with a minimum of 5 years' experience in a relevant senior legal role or appropriate focus in private practice (preferably within healthtech/ecommerce sectors) Strong working understanding of international ecommerce legal themes and regulations Demonstrable experience working with commercial peers and executive level stakeholders Proven track record of providing clear, concise, and commercially-focused legal advice Excellent negotiation and contract drafting skills Experience in managing relationships with external legal partners Excellent communication and interpersonal skills, with the ability to build strong relationships with a wide array of stakeholders Ability to summarise and translate complex legal matters and language into plain English Proactive and results-oriented approach, exercising solid judgement around when to seek expert support vs. being pragmatic Why work with us? At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board: Generous equity allocations with significant upside potential 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription) Please include your LinkedIn profile URL here (optional) Do you possess a legal right to work in the UK?
May 17, 2024
Full time
HeliosX is one of the world's fastest growing HealthTech companies. We're committed to improving the quality, accessibility, and affordability of healthcare for everyone. In 2013, our Founder Dwayne D'Souza recognised the need for prescription healthcare to catch up with other industries by taking advantage of technological innovations - to enable rapid delivery of medications and improved customer convenience. Since our founding, we've been entirely bootstrapped - we achieved product-market fit and profitability without ANY external funding whatsoever. Our mission is to help people across the world get the medications they need, faster. Through our sites and platforms, customers can conveniently access prescription medications and treatments to treat a range of health problems, as well as purchase clinical-grade, personalised skincare. We have dedicated in-house clinical teams authorised to prescribe medications, and we own a pharma business capable of manufacturing many of the medicines and skincare products we provide. We're an in-house, Direct-To-Consumer (D2C) proposition all the way down - and we're passionate about that approach. Our revenue reached a record $76 million USD last year, with unprecedented 32% year-on-year growth. With a 40% year-on-year growth target for 2024, it's an exciting time to be part of the HeliosX journey. Come and help in making access to medication quicker and easier than ever before in human history! The opportunity: HeliosX is looking to hire its first ever in-house Head of Legal. The ultimate objective of the role is to safeguard the company's interests and ensure our strategy is informed by a clear understanding of regulatory/compliance risk and opportunity through strategic, results orientated legal advice. We are seeking an experienced candidate, motivated by the challenge of helping to establish an in-house legal function in an internationally scaling business. This is a full time, permanent role with hybrid working. You will be expected on site in our offices in Central London twice per week, with the rest of the time spent working from home. What you'll be doing: Provide comprehensive legal advice and counsel to the CEO, executive team, and all departments on matters including: contract negotiation/review, ecommerce compliance, telehealth/pharmaceutical regulation, intellectual property, corporate law (fundraising, M&A, etc.), corporate governance, and risk management and mitigation strategy Stay up-to-date on legal developments impacting ecommerce and healthcare businesses in the UK, US and EU Lead and manage the day-to-day operations of the new Legal department; grow the Legal team to meet the needs of the business as it expands Draft, review, and negotiate a wide range of legal agreements Brief and manage external legal relationships with law firms and other advisors Proactively identify legal risks and implement strategies to mitigate them Oversee legal aspects of significant corporate transactions (acquisitions, corporate finance, treasury) Lead on regulatory and compliance projects, drawing on the experience of cross functional peers and external experts Own statutory healthcare and pharmaceutical compliance reporting for the group and act as a conduit for all formal communication to regulatory agencies and institutions Own all Company secretarial requirements, including providing board governance support for formal resolutions and documentation Who you are: Solicitor with a minimum of 5 years' experience in a relevant senior legal role or appropriate focus in private practice (preferably within healthtech/ecommerce sectors) Strong working understanding of international ecommerce legal themes and regulations Demonstrable experience working with commercial peers and executive level stakeholders Proven track record of providing clear, concise, and commercially-focused legal advice Excellent negotiation and contract drafting skills Experience in managing relationships with external legal partners Excellent communication and interpersonal skills, with the ability to build strong relationships with a wide array of stakeholders Ability to summarise and translate complex legal matters and language into plain English Proactive and results-oriented approach, exercising solid judgement around when to seek expert support vs. being pragmatic Why work with us? At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board: Generous equity allocations with significant upside potential 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription) Please include your LinkedIn profile URL here (optional) Do you possess a legal right to work in the UK?
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team including a Commercial Contracts and Procurement Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group, Ethics Team, and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview The role encompasses the management of a small team of QRM associates and the management of key quality and risk projects. The role will involve working closely with the Senior Manager and Partners, members of the Technical Standards Group (TSG), the Ethics Team and other stream quality and risk specialists. The role will involve direct interaction with Partners and interaction with senior members of the firm. It will provide an insight into the functioning of a large professional services firm. The Manager will also support the QRM Partners in the delivery of the firm's quality and risk management objectives. The role would suit an organised, self-motivated, and hardworking individual who preferably has had relevant experience in a similar position in professional practice with a strong understanding of quality and risk management in a professional services context. Responsibilities Supervising and line managing a team of QRM Associates including defining expectations, providing leadership and technical support as needed and people manager responsibility for fiver direct reports . Manage the performance of the associate team through effective use of the performance management system, including establishing clear, measurable objectives, on-going feedback, periodic reviews and fair and unbiased evaluations. Managing key projects and change initiatives in the QRM Team, led by the Senior Manager or the Partner who is Head of QRM. Managing the firm's Quality and Risk Management helpline. Ensuring that requests for advice and support from Partners and staff across the firm are triaged, assigned to appropriate team members, and tracked to a successful resolution. Ensuring that queries are reflected in updated policies, training, or guidance where appropriate. Manage the financial interest review program, ensuring processes are followed as prescribed, monitoring that reviews are completed and escalating appropriately for those who are non-compliant. Conduct spot checks / internal reviews to provide assurance that processes are being actioned as prescribed. Supporting the Head of Enterprise Risk Management in the implementation of the firm's processes for the identification, evaluation, and mitigation of significant risks. Leading the firm wide annual declaration programme, ensuring system is prepared and tested prior to launch date, and supporting required activities to ensure all declarations are completed within deadline and required data is available for annual return. Taking a leading role in ensuring the consistency of approach, tone, and presentation of QRM communications, including policy documents and QRM content on the firm's intranet (Insite). Co-ordinating the compilation and publication of monthly and quarterly performance monitoring indicators and progress reports. Assisting in compiling regulatory returns, responding to regulator queries, and supporting on regulatory inspections. Requirements: Business thinking: The ability to understand the firm's business strategy and goals and develop solutions aligned to these. The ability to interpret regulations and to determine practical and effective ways of complying with them. Regulatory and risk management knowledge: Good experience and knowledge of the regulations and regulatory environment for an accountancy firm. Solid technical expertise in the areas of risk management, compliance and professional ethics are desirable. Beneficial experience could include operational management, people management, and an understanding of the principles and practice of Enterprise Risk Management. Communicating: Strong written and verbal communication skills coupled with strong interpersonal skills. Ability to communicate effectively and with credibility both internally and to external parties such as regulators. Collaborating: The ability to build relationships across the firm and gain the confidence of colleagues and partners. Decision making - The ability to investigate and resolve problems and determine appropriate actions. Developing self and others: An interest in deepening your knowledge of the current regulatory environment and risk management processes. Energy and enthusiasm and a willingness to share your knowledge and experience with others. Innovating and change - The ability to develop ideas, challenging the status quo as appropriate and consult with others to produce viable solutions. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 17, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team including a Commercial Contracts and Procurement Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group, Ethics Team, and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview The role encompasses the management of a small team of QRM associates and the management of key quality and risk projects. The role will involve working closely with the Senior Manager and Partners, members of the Technical Standards Group (TSG), the Ethics Team and other stream quality and risk specialists. The role will involve direct interaction with Partners and interaction with senior members of the firm. It will provide an insight into the functioning of a large professional services firm. The Manager will also support the QRM Partners in the delivery of the firm's quality and risk management objectives. The role would suit an organised, self-motivated, and hardworking individual who preferably has had relevant experience in a similar position in professional practice with a strong understanding of quality and risk management in a professional services context. Responsibilities Supervising and line managing a team of QRM Associates including defining expectations, providing leadership and technical support as needed and people manager responsibility for fiver direct reports . Manage the performance of the associate team through effective use of the performance management system, including establishing clear, measurable objectives, on-going feedback, periodic reviews and fair and unbiased evaluations. Managing key projects and change initiatives in the QRM Team, led by the Senior Manager or the Partner who is Head of QRM. Managing the firm's Quality and Risk Management helpline. Ensuring that requests for advice and support from Partners and staff across the firm are triaged, assigned to appropriate team members, and tracked to a successful resolution. Ensuring that queries are reflected in updated policies, training, or guidance where appropriate. Manage the financial interest review program, ensuring processes are followed as prescribed, monitoring that reviews are completed and escalating appropriately for those who are non-compliant. Conduct spot checks / internal reviews to provide assurance that processes are being actioned as prescribed. Supporting the Head of Enterprise Risk Management in the implementation of the firm's processes for the identification, evaluation, and mitigation of significant risks. Leading the firm wide annual declaration programme, ensuring system is prepared and tested prior to launch date, and supporting required activities to ensure all declarations are completed within deadline and required data is available for annual return. Taking a leading role in ensuring the consistency of approach, tone, and presentation of QRM communications, including policy documents and QRM content on the firm's intranet (Insite). Co-ordinating the compilation and publication of monthly and quarterly performance monitoring indicators and progress reports. Assisting in compiling regulatory returns, responding to regulator queries, and supporting on regulatory inspections. Requirements: Business thinking: The ability to understand the firm's business strategy and goals and develop solutions aligned to these. The ability to interpret regulations and to determine practical and effective ways of complying with them. Regulatory and risk management knowledge: Good experience and knowledge of the regulations and regulatory environment for an accountancy firm. Solid technical expertise in the areas of risk management, compliance and professional ethics are desirable. Beneficial experience could include operational management, people management, and an understanding of the principles and practice of Enterprise Risk Management. Communicating: Strong written and verbal communication skills coupled with strong interpersonal skills. Ability to communicate effectively and with credibility both internally and to external parties such as regulators. Collaborating: The ability to build relationships across the firm and gain the confidence of colleagues and partners. Decision making - The ability to investigate and resolve problems and determine appropriate actions. Developing self and others: An interest in deepening your knowledge of the current regulatory environment and risk management processes. Energy and enthusiasm and a willingness to share your knowledge and experience with others. Innovating and change - The ability to develop ideas, challenging the status quo as appropriate and consult with others to produce viable solutions. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mortgage Arrears Manager Team Mortgages, Operations Location Leicester Office County Leicestershire Ref # 21438 Closing Date 17-May-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing out the best in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • As the new Mortgage Customer Assistance Manager at Metro Bank, you will use your retail mortgage arrears and leadership experience to ensure your team provides our mortgage customers in arrears and financial difficulty with forbearance solutions and support tailored to their individual circumstances and needs • Play a key role in setting up, training, and building out this new, inhouse, team at Metro Bank • Nurture a team of Specialists to ensure they have all the tools they need to get to the right outcome for customers with complex problems, as well as to promote a culture of exceptional customer service • Using your extensive mortgage arrears experience, anticipate future issues and find solutions to problems based on, sometimes, limited information • Demonstrate and evidence clear decision making and identify opportunities for improvement to processes and procedures • Provide timely and accurate reporting on team performance to key stakeholders • Monitor and manage the application of decision-making mandates across the team in line with SLAs and frameworks • Ensure your team adheres to our policies, standards, processes and procedures and manage any risks identified, whilst meeting our regulatory requirements And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Substantial experience in dealing with end-to-end mortgage arrears, including litigation, repossessions and recoveries, across a range of retail residential, buy to let and unregulated lending • Experience in a leadership role within end-to-end mortgage arrears, litigation and special servicing • Significant experience in a customer facing mortgage arrears and forbearance operation • Strong understanding of the regulatory environment that applies to mortgage arrears, responsible for adherence to regulations including MCOB, DISP, GDPR and Consumer Duty whilst at the same time, ensuring your team delivers good customer outcomes • Ability to proactively manage, delegate and prioritise tasks and workloads for yourself and a team, as well as experience of KPI and SLA monitoring and reporting • Ability to communicate effectively, both verbally and written, with senior management and stakeholders across the Bank • Ideally CeMAP qualified or equivalent • To understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!) • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible - this team will be base from our Leicester office (in office 3 days per week, but full time during initial training) Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
May 17, 2024
Full time
Mortgage Arrears Manager Team Mortgages, Operations Location Leicester Office County Leicestershire Ref # 21438 Closing Date 17-May-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing out the best in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • As the new Mortgage Customer Assistance Manager at Metro Bank, you will use your retail mortgage arrears and leadership experience to ensure your team provides our mortgage customers in arrears and financial difficulty with forbearance solutions and support tailored to their individual circumstances and needs • Play a key role in setting up, training, and building out this new, inhouse, team at Metro Bank • Nurture a team of Specialists to ensure they have all the tools they need to get to the right outcome for customers with complex problems, as well as to promote a culture of exceptional customer service • Using your extensive mortgage arrears experience, anticipate future issues and find solutions to problems based on, sometimes, limited information • Demonstrate and evidence clear decision making and identify opportunities for improvement to processes and procedures • Provide timely and accurate reporting on team performance to key stakeholders • Monitor and manage the application of decision-making mandates across the team in line with SLAs and frameworks • Ensure your team adheres to our policies, standards, processes and procedures and manage any risks identified, whilst meeting our regulatory requirements And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Substantial experience in dealing with end-to-end mortgage arrears, including litigation, repossessions and recoveries, across a range of retail residential, buy to let and unregulated lending • Experience in a leadership role within end-to-end mortgage arrears, litigation and special servicing • Significant experience in a customer facing mortgage arrears and forbearance operation • Strong understanding of the regulatory environment that applies to mortgage arrears, responsible for adherence to regulations including MCOB, DISP, GDPR and Consumer Duty whilst at the same time, ensuring your team delivers good customer outcomes • Ability to proactively manage, delegate and prioritise tasks and workloads for yourself and a team, as well as experience of KPI and SLA monitoring and reporting • Ability to communicate effectively, both verbally and written, with senior management and stakeholders across the Bank • Ideally CeMAP qualified or equivalent • To understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!) • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible - this team will be base from our Leicester office (in office 3 days per week, but full time during initial training) Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Top-Tier City Law Firm Immigration Senior Associate 5+PQE London This City law firm are recognised expertise in employment law, private client advisory and deputyships, public law, criminal defence litigation, corporate and commercial, dispute resolution, family law, medical negligence and personal injury, regulatory and professional discipline, real estate, construction and immigration. Clients include regulatory bodies, local authorities and government bodies, as well as large public companies, owner-managed businesses and individuals, many of whom are in the public eye. The firm's specialist immigration team rank tier 1 in the legal directories and are one of the largest Immigration teams in the UK with 33 fee earners. The team has advised businesses and individuals on all aspects of UK immigration and nationality law for over 20 years. Clients range from UK entrepreneurs to global corporations and sectors include tech; media, entertainment and sport; financial services; and the legal sector. The team are seeking a Senior Associate with at least 5 years' experience to assist the Immigration team in the provision of advice to the firm's private and corporate clients. The immigration department is made up of three teams which consist of two corporate teams and one private client team. As part of the role the role you will: Manage own caseload of private clients Actively manage and develop client relationships including day to day contact with key clients and preparing a variety of immigration applications for private individuals across all areas including business immigration, family immigration, human rights, the European Settlement Scheme and nationality applications. Provide advice on complex UK immigration matters Work with clients on Administrative reviews, appeals and judicial reviews against decisions of the UK Visa and Immigration (UKVI) Keep immigration knowledge up to date and is familiar with all relevant legislation Liaise closely with other fee earners in the team and with clients Liaise directly with the UKVI Research Marketing activities (seminars, workshops, pitches etc.) Understanding of financials on client accounts Supervision of junior members of the team Such other duties as may from time to time be required. Please apply as directed or confidentially contact Aidan McAvinue at Search Legal for more information. Alternatively, if this role is not for you, I am working a variety of other Immigration opportunities with ranked teams in the City London so would be interested to talk to any Immigration lawyer. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 17, 2024
Full time
Top-Tier City Law Firm Immigration Senior Associate 5+PQE London This City law firm are recognised expertise in employment law, private client advisory and deputyships, public law, criminal defence litigation, corporate and commercial, dispute resolution, family law, medical negligence and personal injury, regulatory and professional discipline, real estate, construction and immigration. Clients include regulatory bodies, local authorities and government bodies, as well as large public companies, owner-managed businesses and individuals, many of whom are in the public eye. The firm's specialist immigration team rank tier 1 in the legal directories and are one of the largest Immigration teams in the UK with 33 fee earners. The team has advised businesses and individuals on all aspects of UK immigration and nationality law for over 20 years. Clients range from UK entrepreneurs to global corporations and sectors include tech; media, entertainment and sport; financial services; and the legal sector. The team are seeking a Senior Associate with at least 5 years' experience to assist the Immigration team in the provision of advice to the firm's private and corporate clients. The immigration department is made up of three teams which consist of two corporate teams and one private client team. As part of the role the role you will: Manage own caseload of private clients Actively manage and develop client relationships including day to day contact with key clients and preparing a variety of immigration applications for private individuals across all areas including business immigration, family immigration, human rights, the European Settlement Scheme and nationality applications. Provide advice on complex UK immigration matters Work with clients on Administrative reviews, appeals and judicial reviews against decisions of the UK Visa and Immigration (UKVI) Keep immigration knowledge up to date and is familiar with all relevant legislation Liaise closely with other fee earners in the team and with clients Liaise directly with the UKVI Research Marketing activities (seminars, workshops, pitches etc.) Understanding of financials on client accounts Supervision of junior members of the team Such other duties as may from time to time be required. Please apply as directed or confidentially contact Aidan McAvinue at Search Legal for more information. Alternatively, if this role is not for you, I am working a variety of other Immigration opportunities with ranked teams in the City London so would be interested to talk to any Immigration lawyer. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.