One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Location: Edinburgh Gyleview Hours: 40 hours per week, Monday to Friday - 8:30am to 5:30pm (occasional work out of normal business hours) Who are we? NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, 'Freedom at Work', and support to create, grow and enjoy running their businesses in our centres.We've been going from strength to strength for 25 years to cement our position as 'The Property Manager for the New Economy'. We're currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market. What are our values? Our values shape our culture and guide us how we go about our daily business to support our purpose and ambition.Our values are Smart, Supportive, Prudent, Straightforward and Responsible. We expect all our employees to live our values in everything they do at work. Our values make us who we are. What will you do? The Centre Operations Assistant primary responsibility is to deliver world class customer experience and support the General Manager to deliver operational excellence keeping the centre safe and compliant in line with our policies and processes.The Centre Operations Assistant will also support the General Manager by carrying out ad hoc duties. We want someone exceptional who can focus on: Customer Service Deliver outstanding service experience to all stakeholders Deliver professional and friendly viewings extracting relevant information by appropriate questioning to enable the sales team to close the deal Proactively seek feedback and resolve customers queries at first touch Build relationships with customers through regular communication to ensure capture of any upselling opportunities Manage centre standards to the highest level Oversee customer move ins smoothly and in line with customer requirements Ad hoc duties as and when required by the General Manager Commercial Ensure the capture of billing for all revenue Identify and upselling all NewFlex services Health & Safety To have a comprehensive understanding and ensure compliance with the NewFlex health and safety policy and processes Complete all iAuditor checks and resolve any issues within acceptable timeframes Management of the accident book and the reporting of all incidents, accidents and near misses. Compliance with RIDDOR Review and update as necessary the emergency evacuation procedures Ensure appropriate health and safety arrangements are in place to minimise risks and provide for safe working conditions for all building users Ensure all building related issues are reported via the property portal and oversee remedial actions, as required, are completed in a timely manner Arranging all annual mandatory H&S requirements for the centre Strict monitoring of contractors General administration and coordinating of contractors for planned works Compliance Ensure the centre operates in line with company policies, procedures and processes Maintain up to date knowledge of GDPR and AML legislation and ensure the business follows mandatory requirements Escalate identified issues and risks to the General Manager Working with Centre Operations Manager and Compliance Manager to ensure that all customer agreements are current, correct and accompanied by the correct supporting documentation. Validating customer identification to ensure adherence to AMLR policy Work with the Compliance Manager to ensure our virtual customers are managed and operate in line with our virtual policy Training - Complete all mandatory training modules annually:• Anti-Bribery • Code of Conduct• Cyber Security• Ergowize• Fire Safety Essentials• Fraud Prevention • General Data Protection Regulation • Health and Safety Induction • Modern Slavery• Money Laundering • Unconscious Bias• Whistleblowing Knowledge/Experience Previous customer service experience is essential Minimum Grade C in English and Maths (or equivalent) Confident user of Microsoft office 365 (Word, Excel and Outlook) Fire Marshal (Training provided) First Aid at Work Certificate (Training Provided) Key skills/behaviours required for this role Planning and organising Building relationships Excellent communicator Resilient and embraces change Team player What will we offer you? £22,672 per annum 33 days Annual Leave (including Bank Holidays) Birthday Off Volunteering Days Discounted Private Medical Insurance Cover Life Assurance Income Protection Insurance Payroll Giving Cycle Scheme NEST Pension Scheme Employee Assistance Programme Annual Flu Jabs Eye Tests Training Support Package Enhanced Maternity, Adoption, Shared Parental and Paternity Pay Annual Professional Membership Subscription NewFlex is an equal opportunities employerThis vacancy will close once we have filled all available interview slots. We therefore highly recommend early applicationsREF-
May 19, 2024
Full time
Location: Edinburgh Gyleview Hours: 40 hours per week, Monday to Friday - 8:30am to 5:30pm (occasional work out of normal business hours) Who are we? NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, 'Freedom at Work', and support to create, grow and enjoy running their businesses in our centres.We've been going from strength to strength for 25 years to cement our position as 'The Property Manager for the New Economy'. We're currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market. What are our values? Our values shape our culture and guide us how we go about our daily business to support our purpose and ambition.Our values are Smart, Supportive, Prudent, Straightforward and Responsible. We expect all our employees to live our values in everything they do at work. Our values make us who we are. What will you do? The Centre Operations Assistant primary responsibility is to deliver world class customer experience and support the General Manager to deliver operational excellence keeping the centre safe and compliant in line with our policies and processes.The Centre Operations Assistant will also support the General Manager by carrying out ad hoc duties. We want someone exceptional who can focus on: Customer Service Deliver outstanding service experience to all stakeholders Deliver professional and friendly viewings extracting relevant information by appropriate questioning to enable the sales team to close the deal Proactively seek feedback and resolve customers queries at first touch Build relationships with customers through regular communication to ensure capture of any upselling opportunities Manage centre standards to the highest level Oversee customer move ins smoothly and in line with customer requirements Ad hoc duties as and when required by the General Manager Commercial Ensure the capture of billing for all revenue Identify and upselling all NewFlex services Health & Safety To have a comprehensive understanding and ensure compliance with the NewFlex health and safety policy and processes Complete all iAuditor checks and resolve any issues within acceptable timeframes Management of the accident book and the reporting of all incidents, accidents and near misses. Compliance with RIDDOR Review and update as necessary the emergency evacuation procedures Ensure appropriate health and safety arrangements are in place to minimise risks and provide for safe working conditions for all building users Ensure all building related issues are reported via the property portal and oversee remedial actions, as required, are completed in a timely manner Arranging all annual mandatory H&S requirements for the centre Strict monitoring of contractors General administration and coordinating of contractors for planned works Compliance Ensure the centre operates in line with company policies, procedures and processes Maintain up to date knowledge of GDPR and AML legislation and ensure the business follows mandatory requirements Escalate identified issues and risks to the General Manager Working with Centre Operations Manager and Compliance Manager to ensure that all customer agreements are current, correct and accompanied by the correct supporting documentation. Validating customer identification to ensure adherence to AMLR policy Work with the Compliance Manager to ensure our virtual customers are managed and operate in line with our virtual policy Training - Complete all mandatory training modules annually:• Anti-Bribery • Code of Conduct• Cyber Security• Ergowize• Fire Safety Essentials• Fraud Prevention • General Data Protection Regulation • Health and Safety Induction • Modern Slavery• Money Laundering • Unconscious Bias• Whistleblowing Knowledge/Experience Previous customer service experience is essential Minimum Grade C in English and Maths (or equivalent) Confident user of Microsoft office 365 (Word, Excel and Outlook) Fire Marshal (Training provided) First Aid at Work Certificate (Training Provided) Key skills/behaviours required for this role Planning and organising Building relationships Excellent communicator Resilient and embraces change Team player What will we offer you? £22,672 per annum 33 days Annual Leave (including Bank Holidays) Birthday Off Volunteering Days Discounted Private Medical Insurance Cover Life Assurance Income Protection Insurance Payroll Giving Cycle Scheme NEST Pension Scheme Employee Assistance Programme Annual Flu Jabs Eye Tests Training Support Package Enhanced Maternity, Adoption, Shared Parental and Paternity Pay Annual Professional Membership Subscription NewFlex is an equal opportunities employerThis vacancy will close once we have filled all available interview slots. We therefore highly recommend early applicationsREF-
Location: Cambridge Hours: 40 hours per week, Monday to Friday - 8:30am to 5:30pm (occasional work out of normal business hours) Reporting to: General Manager Who are we? NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, 'Freedom at Work', and support to create, grow and enjoy running their businesses in our centres.We've been going from strength to strength for 25 years to cement our position as 'The Property Manager for the New Economy'. We're currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market. What are our values? Our values shape our culture and guide us how we go about our daily business to support our purpose and ambition.Our values are Smart, Supportive, Prudent, Straightforward and Responsible. We expect all our employees to live our values in everything they do at work. Our values make us who we are. What will you do? The Centre Operations Assistant primary responsibility is to deliver world class customer experience and support the General Manager to deliver operational excellence keeping the centre safe and compliant in line with our policies and processes.We want someone exceptional who can focus on: Customer Service Deliver outstanding service experience to all stakeholders Deliver professional and friendly viewings extracting relevant information by appropriate questioning to enable the sales team to close the deal Proactively seek feedback and resolve customers queries at first touch Build relationships with customers through regular communication to ensure capture of any upselling opportunities Manage centre standards to the highest level Conduct pre-event inspections of all meeting rooms and show offices prior to a customer viewing or meeting room booking Oversee customer move ins smoothly and in line with customer requirements Ad hoc duties as and when required by the General Manager Commercial Ensure the capture of billing for all revenue Identify and upselling all NewFlex services Health & Safety To have a comprehensive understanding and ensure compliance with the NewFlex health and safety policy and processes Complete all iAuditor checks and resolve any issues within acceptable timeframes Management of the accident book and the reporting of all incidents, accidents and near misses. Compliance with RIDDOR Review and update as necessary the emergency evacuation procedures Ensure appropriate health and safety arrangements are in place to minimise risks and provide for safe working conditions for all building users Ensure all building related issues are reported via the property portal and oversee remedial actions, as required, are completed in a timely manner Arranging all annual mandatory H&S requirements for the centre and ensure certification is uploaded to the property portal in a timely manner Strict monitoring of contractors to ensure their working practices are in line with our policies and processes General administration and coordinating of contractors for planned works Compliance Ensure the centre operates in line with company policies, procedures and processes Maintain up to date knowledge of GDPR and AML legislation and ensure the business follows mandatory requirements Escalate identified issues and risks to the General Manager Working with Centre Operations Manager and Compliance Manager to ensure that all customer agreements are current, correct and accompanied by the correct supporting documentation. Validating customer identification to ensure adherence to AMLR policy Work with the Compliance Manager to ensure our virtual customers are managed and operate in line with our virtual policy Training - Complete all mandatory training modules annually: -Data Protection AwarenessHealthy WorkingFire Safety PlusHealth & Safety Induction WhistleblowingCyber SecurityFraud PreventionAnti-Money Laundering Anti-Bribery Code of ConductUnconscious Bias Knowledge/Experience Previous customer service experience is essential Minimum Grade C in English and Maths (or equivalent) Confident user of Microsoft office 365 (Word, Excel and Outlook) Fire Marshal (Training provided) First Aid at Work Certificate (Training Provided) Key skills/behaviours required for this role: Planning and organising Building relationships Excellent communicator Resilient and embraces change Team player What will we offer you? £23,796 per annum 33 days Annual Leave (including Bank Holidays) Birthday Off Volunteering Days Discounted Private Medical Insurance Cover Life Assurance Income Protection Insurance Payroll Giving Cycle Scheme NEST Pension Scheme Employee Assistance Programme Annual Flu Jabs Eye Tests Training Support Package Enhanced Maternity, Adoption, Shared Parental and Paternity Pay Annual Professional Membership Subscription NewFlex is an equal opportunities employerThis vacancy will close once we have filled all available interview slots. We therefore highly recommend early applicationsREF-
May 19, 2024
Full time
Location: Cambridge Hours: 40 hours per week, Monday to Friday - 8:30am to 5:30pm (occasional work out of normal business hours) Reporting to: General Manager Who are we? NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, 'Freedom at Work', and support to create, grow and enjoy running their businesses in our centres.We've been going from strength to strength for 25 years to cement our position as 'The Property Manager for the New Economy'. We're currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market. What are our values? Our values shape our culture and guide us how we go about our daily business to support our purpose and ambition.Our values are Smart, Supportive, Prudent, Straightforward and Responsible. We expect all our employees to live our values in everything they do at work. Our values make us who we are. What will you do? The Centre Operations Assistant primary responsibility is to deliver world class customer experience and support the General Manager to deliver operational excellence keeping the centre safe and compliant in line with our policies and processes.We want someone exceptional who can focus on: Customer Service Deliver outstanding service experience to all stakeholders Deliver professional and friendly viewings extracting relevant information by appropriate questioning to enable the sales team to close the deal Proactively seek feedback and resolve customers queries at first touch Build relationships with customers through regular communication to ensure capture of any upselling opportunities Manage centre standards to the highest level Conduct pre-event inspections of all meeting rooms and show offices prior to a customer viewing or meeting room booking Oversee customer move ins smoothly and in line with customer requirements Ad hoc duties as and when required by the General Manager Commercial Ensure the capture of billing for all revenue Identify and upselling all NewFlex services Health & Safety To have a comprehensive understanding and ensure compliance with the NewFlex health and safety policy and processes Complete all iAuditor checks and resolve any issues within acceptable timeframes Management of the accident book and the reporting of all incidents, accidents and near misses. Compliance with RIDDOR Review and update as necessary the emergency evacuation procedures Ensure appropriate health and safety arrangements are in place to minimise risks and provide for safe working conditions for all building users Ensure all building related issues are reported via the property portal and oversee remedial actions, as required, are completed in a timely manner Arranging all annual mandatory H&S requirements for the centre and ensure certification is uploaded to the property portal in a timely manner Strict monitoring of contractors to ensure their working practices are in line with our policies and processes General administration and coordinating of contractors for planned works Compliance Ensure the centre operates in line with company policies, procedures and processes Maintain up to date knowledge of GDPR and AML legislation and ensure the business follows mandatory requirements Escalate identified issues and risks to the General Manager Working with Centre Operations Manager and Compliance Manager to ensure that all customer agreements are current, correct and accompanied by the correct supporting documentation. Validating customer identification to ensure adherence to AMLR policy Work with the Compliance Manager to ensure our virtual customers are managed and operate in line with our virtual policy Training - Complete all mandatory training modules annually: -Data Protection AwarenessHealthy WorkingFire Safety PlusHealth & Safety Induction WhistleblowingCyber SecurityFraud PreventionAnti-Money Laundering Anti-Bribery Code of ConductUnconscious Bias Knowledge/Experience Previous customer service experience is essential Minimum Grade C in English and Maths (or equivalent) Confident user of Microsoft office 365 (Word, Excel and Outlook) Fire Marshal (Training provided) First Aid at Work Certificate (Training Provided) Key skills/behaviours required for this role: Planning and organising Building relationships Excellent communicator Resilient and embraces change Team player What will we offer you? £23,796 per annum 33 days Annual Leave (including Bank Holidays) Birthday Off Volunteering Days Discounted Private Medical Insurance Cover Life Assurance Income Protection Insurance Payroll Giving Cycle Scheme NEST Pension Scheme Employee Assistance Programme Annual Flu Jabs Eye Tests Training Support Package Enhanced Maternity, Adoption, Shared Parental and Paternity Pay Annual Professional Membership Subscription NewFlex is an equal opportunities employerThis vacancy will close once we have filled all available interview slots. We therefore highly recommend early applicationsREF-
Location: One Cambridge Square, Cambridge Hours: 40 hours between 8:30am - 17:30pm Monday to Friday Reporting to: General Manager Who are we? NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, 'Freedom at Work', and support to create, grow and enjoy running their businesses in our centres. We've been going from strength to strength for 25 years to cement our position as 'The Property Manager for the New Economy'. We're currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market. Serendipity Labs is a brand that is well established in North America and prides itself on creating a business environment that is an extension of the corporate workplace. Providing flexible, comfortable, and well-designed workplace solutions which deliver 5-star service through a people focused team, it is workplace as a service.Serendipity Labs is now expanding its network of locations into the UK, operated under franchise by NewFlex Limited, and we are looking for the best talent to join our team. This is a fast-moving industry that requires passionate, engaging, high energy individuals that stand out in a crowd and that our members will enjoy interacting with every day. What are our values? Our values shape our culture and guide us how we go about our daily business to support our purpose and ambition.Our values are Smart, Supportive, Prudent, Straightforward and Responsible. We expect all our employees to live our values in everything they do at work. Our values make us who we are. What will you do? As an Experience Coordinator, you will create a memorable impression on the potential members, existing members, and visitors to Serendipity Labs, whether over the telephone or face to face. Your engaging personality and love for great hospitality, will help you deliver an exceptionally high standard of personal customer service to our members and guests each day. You are the team member that our members see every day and you love the chance to contribute to making their workday a little better. As the backbone of our daily operations and event execution, a smart, professional appearance and friendly, courteous manner is an essential ingredient in being successful in this role, as is the ability to think ahead and anticipate people's needs. We want someone exceptional who can deliver the following key responsibilities: Providing a professional welcome to visitors and users of the Lab at reception. Effectively handling phone and in person requests for assistance. Opening and closing the lab location so that it's ready for business and meeting our brand standards. Properly stocking and maintaining the appearance of the lab including reception, meeting rooms, Café, Member, and common areas. Light cleaning duties with strong attention to details and member needs. Assisting in delivering Meeting & Events booked into the lab, including set-up, catering, and clean-up. Creating a community through contributions to member events and fostering ways to engage members inside and outside the lab. Generating interest in the lab by assisting with certain local marketing activities. Knowing the lab's members to ensure the best possible handling of requests, visitors, and service requirements. Updating, charging, and maintaining accurate member information in billing software. Being knowledgeable of all other lab locations and our products and services. Serving as backup to other similar positions at other Serendipity Lab locations nearby Completing pre tour calls in the morning before the tour. Hosting lab tours and engaging with potential members to create a memorable experience Fun - You can do all the above with a smile on your face and maintain a positiveattitude, you lead by example to ensure the centre you are proud of provides a great customer experience every day. Knowledge/Experience Demonstrate a positive, pleasant, and professional demeanor with exceptional customer service skills Experience in delivering a high level of hospitality and handling customer service requests Strong organizational and communication skills; ability to prioritize workload and work efficiently with minimal supervision A high attention to detail Keen to deliver great experiences Being a self-starter but being open and willing to take direction Knowledge of Microsoft Office suite, including Word, Excel and Outlook Planning, managing, and executing events and meetings 1 year experience in a hospitality position would be an advantage What will we offer you? £27,000 per annum 33 days Annual Leave (including Bank Holidays) Birthday Off Volunteering Days Discounted Private Medical Insurance Cover Life Assurance Income Protection Insurance Payroll Giving Cycle Scheme NEST Pension Scheme Employee Assistance Programme Annual Flu Jabs Eye Tests Training Support Package Enhanced Maternity, Adoption, Shared Parental and Paternity Pay Annual Professional Membership Subscription This vacancy will close once we have filled all available interview slots. We therefore highly recommend early applicationREF-
May 19, 2024
Full time
Location: One Cambridge Square, Cambridge Hours: 40 hours between 8:30am - 17:30pm Monday to Friday Reporting to: General Manager Who are we? NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, 'Freedom at Work', and support to create, grow and enjoy running their businesses in our centres. We've been going from strength to strength for 25 years to cement our position as 'The Property Manager for the New Economy'. We're currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market. Serendipity Labs is a brand that is well established in North America and prides itself on creating a business environment that is an extension of the corporate workplace. Providing flexible, comfortable, and well-designed workplace solutions which deliver 5-star service through a people focused team, it is workplace as a service.Serendipity Labs is now expanding its network of locations into the UK, operated under franchise by NewFlex Limited, and we are looking for the best talent to join our team. This is a fast-moving industry that requires passionate, engaging, high energy individuals that stand out in a crowd and that our members will enjoy interacting with every day. What are our values? Our values shape our culture and guide us how we go about our daily business to support our purpose and ambition.Our values are Smart, Supportive, Prudent, Straightforward and Responsible. We expect all our employees to live our values in everything they do at work. Our values make us who we are. What will you do? As an Experience Coordinator, you will create a memorable impression on the potential members, existing members, and visitors to Serendipity Labs, whether over the telephone or face to face. Your engaging personality and love for great hospitality, will help you deliver an exceptionally high standard of personal customer service to our members and guests each day. You are the team member that our members see every day and you love the chance to contribute to making their workday a little better. As the backbone of our daily operations and event execution, a smart, professional appearance and friendly, courteous manner is an essential ingredient in being successful in this role, as is the ability to think ahead and anticipate people's needs. We want someone exceptional who can deliver the following key responsibilities: Providing a professional welcome to visitors and users of the Lab at reception. Effectively handling phone and in person requests for assistance. Opening and closing the lab location so that it's ready for business and meeting our brand standards. Properly stocking and maintaining the appearance of the lab including reception, meeting rooms, Café, Member, and common areas. Light cleaning duties with strong attention to details and member needs. Assisting in delivering Meeting & Events booked into the lab, including set-up, catering, and clean-up. Creating a community through contributions to member events and fostering ways to engage members inside and outside the lab. Generating interest in the lab by assisting with certain local marketing activities. Knowing the lab's members to ensure the best possible handling of requests, visitors, and service requirements. Updating, charging, and maintaining accurate member information in billing software. Being knowledgeable of all other lab locations and our products and services. Serving as backup to other similar positions at other Serendipity Lab locations nearby Completing pre tour calls in the morning before the tour. Hosting lab tours and engaging with potential members to create a memorable experience Fun - You can do all the above with a smile on your face and maintain a positiveattitude, you lead by example to ensure the centre you are proud of provides a great customer experience every day. Knowledge/Experience Demonstrate a positive, pleasant, and professional demeanor with exceptional customer service skills Experience in delivering a high level of hospitality and handling customer service requests Strong organizational and communication skills; ability to prioritize workload and work efficiently with minimal supervision A high attention to detail Keen to deliver great experiences Being a self-starter but being open and willing to take direction Knowledge of Microsoft Office suite, including Word, Excel and Outlook Planning, managing, and executing events and meetings 1 year experience in a hospitality position would be an advantage What will we offer you? £27,000 per annum 33 days Annual Leave (including Bank Holidays) Birthday Off Volunteering Days Discounted Private Medical Insurance Cover Life Assurance Income Protection Insurance Payroll Giving Cycle Scheme NEST Pension Scheme Employee Assistance Programme Annual Flu Jabs Eye Tests Training Support Package Enhanced Maternity, Adoption, Shared Parental and Paternity Pay Annual Professional Membership Subscription This vacancy will close once we have filled all available interview slots. We therefore highly recommend early applicationREF-
Abbatt have a fantastic opportunity for an organised Administrator to be based at a high end residential development located in Hayes & Harlington (NW London). Salary: £23,000 Location: Hayes & Harlington Start date: June 2024 The role is office based and will include buildings checks across the development. Provide a high standard level of customer service to our residents and all visitors to the development. Act as main point of contact for any resident queries. Assist with on-site deliveries, customer queries and service requests. Answer all incoming calls and responding to emails. Offer excellent customer services to leaseholders and residents. Manage the contractors log. Raising orders, including working out the correct allocation to the schedule and apportionment. Register staff absences and sickness. Attending the weekly Monday site staff and end of week meetings. Printing reports for the Development manager using the internal database. Taking minutes when required at Board meetings or site meetings. Benefits - Enhance pension scheme - Discounted gym membership - 25 days annual leave + bank holiday - career progression
May 19, 2024
Full time
Abbatt have a fantastic opportunity for an organised Administrator to be based at a high end residential development located in Hayes & Harlington (NW London). Salary: £23,000 Location: Hayes & Harlington Start date: June 2024 The role is office based and will include buildings checks across the development. Provide a high standard level of customer service to our residents and all visitors to the development. Act as main point of contact for any resident queries. Assist with on-site deliveries, customer queries and service requests. Answer all incoming calls and responding to emails. Offer excellent customer services to leaseholders and residents. Manage the contractors log. Raising orders, including working out the correct allocation to the schedule and apportionment. Register staff absences and sickness. Attending the weekly Monday site staff and end of week meetings. Printing reports for the Development manager using the internal database. Taking minutes when required at Board meetings or site meetings. Benefits - Enhance pension scheme - Discounted gym membership - 25 days annual leave + bank holiday - career progression
Kent Fire and Rescue Service (KFRS) has an exciting opportunity available for a Procurement Category Manager - Professional Services to join our team in Maidstone. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £53,480 - £61,028 per annum. Being a part of Kent Fire and Rescue Service Everyone is unique. Everyone has value. Everyone helps to make Kent Fire and Rescue Service a great place to work. We are one team. Together with our customers, we are creating a safer future for Kent and Medway. Being a Procurement Category Manager: As a Procurement Category Manager , you will lead the Professional Services category whilst developing and promoting an innovative approach to procurement and market analysis. The Procurement Team is formed of five Categories; Facilities Management and Construction (Property); ICT; Fleet; Professional Services and Operations. What you'll do: Provide data and supplier analysis and support new methods of service delivery to achieve, not only best value in procurement, but continuous improvement through effective contract management Support and lead with the Head of Commercial and Procurement in designing and delivering local and national strategies to maximise collaboration opportunities across the Blue Light sector What you'll bring : Experience of Public Sector procurement and the Public Contract Regulations 2015 Have an awareness of the government's new Find a Tender Service (FTS) Be a member of, or working towards being, a Member of the Chartered Institute of Procurement and Supply (CIPS) or be working towards full CIPS membership Benefits ? Membership of the Local Government Pension Scheme Generous annual leave entitlement Blue Light Card discount scheme A range of family friendly policies including promoting work-life balance Access to health and wellbeing services and advice Access to LinkedIn Learning online training? Closing date: Tuesday 4th June 2024 Interviews will include a presentation. If you feel have the skills and experience to become our Procurement Category Manager please click ' apply' today, we'd love to hear from you! Inclusion is at the heart of everything we do. We know that great minds don't think alike, so we rely on diverse thoughts, feelings, beliefs, and backgrounds to create the best working environment that we can possibly offer. Kent Fire and Rescue Service, its employees, and volunteers are committed to safeguarding, protecting, and supporting children, young people, and adults at risk. As part of our safer recruitment process, we will undertake pre-employment checks to verify your suitability for the role. These checks will include your references and a standard or enhanced Disclosure and Barring Service (DBS) check. Enhanced DBS check with barred lists are carried out for roles with direct and unsupervised access to children, young people, and adults at risk. Risk assessments will be undertaken on any disclosures identified as part of the pre-employment checks. As a Public Sector organisation with added responsibilities under the Equality Act, 2010 the candidate must demonstrate an understanding of what is meant by Equality, Diversity, and Inclusion and how this fits in with their everyday work.
May 19, 2024
Full time
Kent Fire and Rescue Service (KFRS) has an exciting opportunity available for a Procurement Category Manager - Professional Services to join our team in Maidstone. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £53,480 - £61,028 per annum. Being a part of Kent Fire and Rescue Service Everyone is unique. Everyone has value. Everyone helps to make Kent Fire and Rescue Service a great place to work. We are one team. Together with our customers, we are creating a safer future for Kent and Medway. Being a Procurement Category Manager: As a Procurement Category Manager , you will lead the Professional Services category whilst developing and promoting an innovative approach to procurement and market analysis. The Procurement Team is formed of five Categories; Facilities Management and Construction (Property); ICT; Fleet; Professional Services and Operations. What you'll do: Provide data and supplier analysis and support new methods of service delivery to achieve, not only best value in procurement, but continuous improvement through effective contract management Support and lead with the Head of Commercial and Procurement in designing and delivering local and national strategies to maximise collaboration opportunities across the Blue Light sector What you'll bring : Experience of Public Sector procurement and the Public Contract Regulations 2015 Have an awareness of the government's new Find a Tender Service (FTS) Be a member of, or working towards being, a Member of the Chartered Institute of Procurement and Supply (CIPS) or be working towards full CIPS membership Benefits ? Membership of the Local Government Pension Scheme Generous annual leave entitlement Blue Light Card discount scheme A range of family friendly policies including promoting work-life balance Access to health and wellbeing services and advice Access to LinkedIn Learning online training? Closing date: Tuesday 4th June 2024 Interviews will include a presentation. If you feel have the skills and experience to become our Procurement Category Manager please click ' apply' today, we'd love to hear from you! Inclusion is at the heart of everything we do. We know that great minds don't think alike, so we rely on diverse thoughts, feelings, beliefs, and backgrounds to create the best working environment that we can possibly offer. Kent Fire and Rescue Service, its employees, and volunteers are committed to safeguarding, protecting, and supporting children, young people, and adults at risk. As part of our safer recruitment process, we will undertake pre-employment checks to verify your suitability for the role. These checks will include your references and a standard or enhanced Disclosure and Barring Service (DBS) check. Enhanced DBS check with barred lists are carried out for roles with direct and unsupervised access to children, young people, and adults at risk. Risk assessments will be undertaken on any disclosures identified as part of the pre-employment checks. As a Public Sector organisation with added responsibilities under the Equality Act, 2010 the candidate must demonstrate an understanding of what is meant by Equality, Diversity, and Inclusion and how this fits in with their everyday work.
Purpose of the Role The main purpose of the role is to maintain a presence on the front reception desk offering assistance to the client and utilising the building from daily visitors to permanent tenants. Sustain a professional outlook to delivering an exceptional customer service and creating a lasting impression to all. Key Responsibilities Ensure the highest standards in presentation at the property or properties are maintained at all times. Reception area is kept clean, tidy and welcoming and to five star audit standards. Personal appearance is to be of a very high standard at all times. A courteous, professional, helpful nature must be displayed at all times. If a uniform is supplied it must be kept in an acceptable and clean condition at all times. You must adhere to the dress and appearance guidelines. To carry out duties in accordance with instructions by your Reception Services Line Manager and the client. To produce a monthly service report and host Monthly Service Reviews with your line manager and Building Management, including KPI's. To manage the receptionist and delegate any reasonable additional requests the client may have. To acknowledge and action helpdesk jobs as they are being submitted and communicate them to the Engineering department when necessary. To take ownership of the of the current visitor management system, providing content to support the buildings occupier platform including administrating new users. To actively participate in the training of cover staff Establish a professional working relationship with your Team, tenants and contractors of the property or properties and be the first point of contact for the building. Meet and greet all visitors reporting to the reception desk and maintain an accurate log of all visitors' records. Where possible each occupying tenant should be contacted prior to allowing a visitor beyond reception, to obtain their authority. To promptly assist and direct all visitors to the site in getting to their required location/contact within the building. To answer the telephone and on-site intercom system for all tenant queries in a professional manner. To maintain and keep up to date accurate reception operations manual of reception processes and procedures both site/tenant specific and department. To maintain a physical presence at the reception desk it is not to be left unmanned at any time during building opening hours. To deal with all queries on site efficiently and professionally and as appropriate direct queries to third parties for action, ensuring the person raising the query is informed of the action taken, the expected outcome and the timeframe involved. To sign in deliveries for the tenants. To document the delivery on the required paperwork and to obtain a signature from the tenants (upon providing evidence of ID) when they collect the goods To acquire working knowledge of the property / properties systems and procedures to enable you to take control of the property during team members absences. To carefully complete all log reports that may be required by the employer or the building manager. The employee is not to undertake any task that may be a risk to their health and safety unless suitably trained. To assist other employed staff, building occupiers and visitors in the event of an emergency. To comply with and ensure that the landlord obligation for health and safety and fire precautions are always met. To ensure that contractors arriving on site adhere fully, to requirements for contractor management and site H&S in line with the company and site procedures. To be aware of and abide by all rules, terms and conditions of the company at all times. It is the nature of work of SMR that tasks and responsibilities are, in many circumstances, unpredictable and varied. All staff are, therefore, expected to work in a flexible way when the occasion arises where tasks are not specifically covered in the Job Description and have to be undertaken. Skills, Knowledge and Experience Good organisational skills Professional Flexible Reliable Experience in managing people Extensive front of house knowledge Working Hours - 8-5pm/9-6pm Salary - £33,000 Please see our Benefits Booklet for more information.
May 18, 2024
Full time
Purpose of the Role The main purpose of the role is to maintain a presence on the front reception desk offering assistance to the client and utilising the building from daily visitors to permanent tenants. Sustain a professional outlook to delivering an exceptional customer service and creating a lasting impression to all. Key Responsibilities Ensure the highest standards in presentation at the property or properties are maintained at all times. Reception area is kept clean, tidy and welcoming and to five star audit standards. Personal appearance is to be of a very high standard at all times. A courteous, professional, helpful nature must be displayed at all times. If a uniform is supplied it must be kept in an acceptable and clean condition at all times. You must adhere to the dress and appearance guidelines. To carry out duties in accordance with instructions by your Reception Services Line Manager and the client. To produce a monthly service report and host Monthly Service Reviews with your line manager and Building Management, including KPI's. To manage the receptionist and delegate any reasonable additional requests the client may have. To acknowledge and action helpdesk jobs as they are being submitted and communicate them to the Engineering department when necessary. To take ownership of the of the current visitor management system, providing content to support the buildings occupier platform including administrating new users. To actively participate in the training of cover staff Establish a professional working relationship with your Team, tenants and contractors of the property or properties and be the first point of contact for the building. Meet and greet all visitors reporting to the reception desk and maintain an accurate log of all visitors' records. Where possible each occupying tenant should be contacted prior to allowing a visitor beyond reception, to obtain their authority. To promptly assist and direct all visitors to the site in getting to their required location/contact within the building. To answer the telephone and on-site intercom system for all tenant queries in a professional manner. To maintain and keep up to date accurate reception operations manual of reception processes and procedures both site/tenant specific and department. To maintain a physical presence at the reception desk it is not to be left unmanned at any time during building opening hours. To deal with all queries on site efficiently and professionally and as appropriate direct queries to third parties for action, ensuring the person raising the query is informed of the action taken, the expected outcome and the timeframe involved. To sign in deliveries for the tenants. To document the delivery on the required paperwork and to obtain a signature from the tenants (upon providing evidence of ID) when they collect the goods To acquire working knowledge of the property / properties systems and procedures to enable you to take control of the property during team members absences. To carefully complete all log reports that may be required by the employer or the building manager. The employee is not to undertake any task that may be a risk to their health and safety unless suitably trained. To assist other employed staff, building occupiers and visitors in the event of an emergency. To comply with and ensure that the landlord obligation for health and safety and fire precautions are always met. To ensure that contractors arriving on site adhere fully, to requirements for contractor management and site H&S in line with the company and site procedures. To be aware of and abide by all rules, terms and conditions of the company at all times. It is the nature of work of SMR that tasks and responsibilities are, in many circumstances, unpredictable and varied. All staff are, therefore, expected to work in a flexible way when the occasion arises where tasks are not specifically covered in the Job Description and have to be undertaken. Skills, Knowledge and Experience Good organisational skills Professional Flexible Reliable Experience in managing people Extensive front of house knowledge Working Hours - 8-5pm/9-6pm Salary - £33,000 Please see our Benefits Booklet for more information.
Director, Site Operations, EMEA page is loaded Director, Site Operations, EMEA Apply locations London, England time type Full time posted on Posted 2 Days Ago job requisition id R14600 About Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another's experience. Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Site Operations Department The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facilities Engineers (CFEs) working on shift. This team is the face of Vantage to our customers and the guarantee of business continuity and excellence of Operations of our campus as well as the performance of our customer installations. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. Position Overview The Director, Site Operations owns the overall operations for one, or more, of our data center campuses and will directly manage a team of CFEs and/or manager-level positions. The Director will interface with Reliability Engineering, Design Engineering & Construction and other resources to manage the overall campus. The Director will manage the workflow/work order management, training plans, event management, customer communications, hiring and performance management of the overall team. Essential Job Functions Manage the operations and engineering functions at the property with the objectives of safely and effectively operating machinery and building systems Manage the site team to ensure a high-level customer experience and the excellence of operations Ensure availability and capacity targets are achieved and maintained for data centers and technical infrastructure for your assigned facility or facilities Encourage and foster a team-oriented environment through positive feedback Hold employees accountable on preventive/corrective maintenance of facilities equipment Ensure customers are satisfied and any issues with their services are resolved quickly and efficiently Must understand the engineering and operational aspects of the building systems and recognize system performance deficiencies immediately and respond to operational and emergency situations Ensure adequate training of all facility engineers and other personnel on electrical/mechanical equipment, system maintenance, repairs and operation Be responsible for the implementation and application of Vantage policies on site relating to safety, security, quality, and information systems Contribute to the documentation of crisis management of the site and application of its process Work in collaboration with Vantage Operations at country level on all aspects of maintenance activities of the technical installations Demonstrate and implement best practices for a smooth customer project implementation, with the aim of completing the project in accordance with the contract, at the agreed price and delivering all other contractual obligations fully Job Requirements Bachelor of Science degree in an Electrical or Mechanical or Technical background or equivalent experience required 10+ years of experience in facility/plant engineering and maintenance supervision, strongly preferred 10+ years of direct managerial experience and interpersonal skills, strongly preferred Experience in Data Center or Critical Infrastructure industries, strongly preferred Experience and knowledge of physical security in a critical environment, strongly preferred Strong communication skills (verbal and written) with the ability to communicate internally with team members as well as externally with vendors and other service providers Proven track record of managing through periods of significant people, process and technology change. Excellent planning and organisation skills with the ability to manage conflicting priorities and meet tight deadlines Work effectively in collaboration cross-functionally to achieve shared goals and deliver business objectives Travel is expected to be less than 5%, occasionally for training purposes We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations. Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community. Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values. Vantage Data Centers is an Equal Opportunity Employer Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.
May 18, 2024
Full time
Director, Site Operations, EMEA page is loaded Director, Site Operations, EMEA Apply locations London, England time type Full time posted on Posted 2 Days Ago job requisition id R14600 About Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another's experience. Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Site Operations Department The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facilities Engineers (CFEs) working on shift. This team is the face of Vantage to our customers and the guarantee of business continuity and excellence of Operations of our campus as well as the performance of our customer installations. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. Position Overview The Director, Site Operations owns the overall operations for one, or more, of our data center campuses and will directly manage a team of CFEs and/or manager-level positions. The Director will interface with Reliability Engineering, Design Engineering & Construction and other resources to manage the overall campus. The Director will manage the workflow/work order management, training plans, event management, customer communications, hiring and performance management of the overall team. Essential Job Functions Manage the operations and engineering functions at the property with the objectives of safely and effectively operating machinery and building systems Manage the site team to ensure a high-level customer experience and the excellence of operations Ensure availability and capacity targets are achieved and maintained for data centers and technical infrastructure for your assigned facility or facilities Encourage and foster a team-oriented environment through positive feedback Hold employees accountable on preventive/corrective maintenance of facilities equipment Ensure customers are satisfied and any issues with their services are resolved quickly and efficiently Must understand the engineering and operational aspects of the building systems and recognize system performance deficiencies immediately and respond to operational and emergency situations Ensure adequate training of all facility engineers and other personnel on electrical/mechanical equipment, system maintenance, repairs and operation Be responsible for the implementation and application of Vantage policies on site relating to safety, security, quality, and information systems Contribute to the documentation of crisis management of the site and application of its process Work in collaboration with Vantage Operations at country level on all aspects of maintenance activities of the technical installations Demonstrate and implement best practices for a smooth customer project implementation, with the aim of completing the project in accordance with the contract, at the agreed price and delivering all other contractual obligations fully Job Requirements Bachelor of Science degree in an Electrical or Mechanical or Technical background or equivalent experience required 10+ years of experience in facility/plant engineering and maintenance supervision, strongly preferred 10+ years of direct managerial experience and interpersonal skills, strongly preferred Experience in Data Center or Critical Infrastructure industries, strongly preferred Experience and knowledge of physical security in a critical environment, strongly preferred Strong communication skills (verbal and written) with the ability to communicate internally with team members as well as externally with vendors and other service providers Proven track record of managing through periods of significant people, process and technology change. Excellent planning and organisation skills with the ability to manage conflicting priorities and meet tight deadlines Work effectively in collaboration cross-functionally to achieve shared goals and deliver business objectives Travel is expected to be less than 5%, occasionally for training purposes We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations. Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community. Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values. Vantage Data Centers is an Equal Opportunity Employer Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.
Our client in Wells-next-the-Sea is a Charitable Community Benefit Society formed in 2006 by a group of local people who were concerned about the housing problem in Wells-next-the-Sea. They provide affordable rented housing in Wells giving priority to key workers. They currently own or manage 33 properties which they let on assured shorthold tenancies at less than market rents. The Role Homes for Wells is looking for a strong Part-time Administrator, with a 'can do' attitude, to support their General Manager. The applicant must have good IT, bookkeeping and communication skills. The role is based at their office in Wells. Part time - working 20 hours a week. They can offer some flexibility on the timing of the hours. 1. Staff the office during agreed office hours (these will be fixed but they can offer some flexibility) 2. Be the first point of contact for all enquiries relating to HFW 3. Maintain the office in efficient working order, order office supplies, etc 4. Keep all correspondence and documents properly filed electronically. 5. Take responsibility for setting up efficient systems for filing of documents in an intuitive way on the 'oneDrive' and 'email folders' 6. Keep all databases up to date. 7. Be responsible for book keeping - including maintaining the accounts using Quick Books, managing payroll and pension contributions, monthly bank recs, monthly gift aid claims. 8. Check all rents are paid on time and chase any that fall short - after one week escalate to GM 9. Communicate rent increases agreed by the Board to tenants 10. Ensure all regular health and safety checks are carried out and documented eg electrical and gas checks and boiler services 11. Maintain the key dates diary with all essential dates. 12. Manage expressions of interest and property applications from potential tenants and present these in a sensible format on request.Keep a database of jobs and incomes so that the client begin to understand affordability better. 13. Keep the office bible with all their office procedures up to date and suggest improvements 14. Keep a record of all rental properties in the area advertised on Right move or elsewhere 15. Keep records of press coverage 16. Manage and update databases to record donor contact and preference information 17. Cover all the functions of the General Manager when they are on annual or sick leave with the Chair 18. For two Saturdays each year set up, assist and pack up the HFW stall on Carnival Fete day and Christmas Tide. 19. Undertake training in line with appraisal. 20. Undertake any reasonable tasks as requested by the General Manager. 21. Refer media enquiries to the chair and assist with social media. Initially please forward us your CV, and we'll consider you for the role.
May 18, 2024
Full time
Our client in Wells-next-the-Sea is a Charitable Community Benefit Society formed in 2006 by a group of local people who were concerned about the housing problem in Wells-next-the-Sea. They provide affordable rented housing in Wells giving priority to key workers. They currently own or manage 33 properties which they let on assured shorthold tenancies at less than market rents. The Role Homes for Wells is looking for a strong Part-time Administrator, with a 'can do' attitude, to support their General Manager. The applicant must have good IT, bookkeeping and communication skills. The role is based at their office in Wells. Part time - working 20 hours a week. They can offer some flexibility on the timing of the hours. 1. Staff the office during agreed office hours (these will be fixed but they can offer some flexibility) 2. Be the first point of contact for all enquiries relating to HFW 3. Maintain the office in efficient working order, order office supplies, etc 4. Keep all correspondence and documents properly filed electronically. 5. Take responsibility for setting up efficient systems for filing of documents in an intuitive way on the 'oneDrive' and 'email folders' 6. Keep all databases up to date. 7. Be responsible for book keeping - including maintaining the accounts using Quick Books, managing payroll and pension contributions, monthly bank recs, monthly gift aid claims. 8. Check all rents are paid on time and chase any that fall short - after one week escalate to GM 9. Communicate rent increases agreed by the Board to tenants 10. Ensure all regular health and safety checks are carried out and documented eg electrical and gas checks and boiler services 11. Maintain the key dates diary with all essential dates. 12. Manage expressions of interest and property applications from potential tenants and present these in a sensible format on request.Keep a database of jobs and incomes so that the client begin to understand affordability better. 13. Keep the office bible with all their office procedures up to date and suggest improvements 14. Keep a record of all rental properties in the area advertised on Right move or elsewhere 15. Keep records of press coverage 16. Manage and update databases to record donor contact and preference information 17. Cover all the functions of the General Manager when they are on annual or sick leave with the Chair 18. For two Saturdays each year set up, assist and pack up the HFW stall on Carnival Fete day and Christmas Tide. 19. Undertake training in line with appraisal. 20. Undertake any reasonable tasks as requested by the General Manager. 21. Refer media enquiries to the chair and assist with social media. Initially please forward us your CV, and we'll consider you for the role.
Part Time Role - 3 Days a Week SES Water is a local water company dedicated to providing high-quality water and exceptional service to our customers. With a rich history of serving the communities in the Southeast of England, we are committed to delivering a reliable and sustainable water supply, ensuring that our customers have access to safe and clean water every day. A forward-thinking utility company, SES Water is driven by innovation and environmental responsibility. We continuously invest in cutting-edge technologies and sustainable practices to protect and preserve our precious water resources while meeting the evolving needs of our customers. If you are a Customer Support Officer looking for part time work (22.5 hours a week), with a commitment to delivering high quality services to our customers, we'd love you to join us on our journey to make a positive impact on the lives of those we we serve and the environment we cherish. Together, we are shaping a sustainable future, one drop at a time. What we offer SES Water value our employee's wellbeing and have created a package to care for both your financial needs and personal wellbeing. Generous salary; up to £32,000 pro rata Group personal pension plan with up to 10% employer contribution. Life assurance for peace of mind. Financial education, savings, and loans support. Cycle to Work and Car Share Schemes and for eco-conscious commuting. 25 days of annual leave for work-life balance. Simply Health healthcare cashback scheme and Surgical Choices. Service and MOT discounts at our on-site garage. One paid day per year for volunteering in the community As the Part Time (22.5 Hours a week) Metering Customer Support Officer, you will report into the Metering Programme Manager and play a pivotal role in enhancing customer experience and promoting water efficiency. This Part Time role requires strong organisational skills, effective communication, and a proactive approach to problem-solving whilst upholding our values of Service, Integrity, Collaboration, Commitment, Compassion and Innovation. Key Responsibilities: Assist in the implementation of the SES Water Universal Metering Programme by providing comprehensive support to customers during their transition to metered billing. Educate customers on water efficiency measures to help them lower their bills, including providing advice on leak repairs and water-saving devices. Offer personalized support to customers, both individually and within the community, ensuring their needs are met and relationships are built. Proactively assist and support customers facing financial difficulties, identifying priority needs and establishing strong community relationships. Main Duties Include: Collaborate with field teams to explain the metering programme and address customer concerns. Maintain records of customers inaccessible under the No Access Charge policy criteria. Investigate property occupation and ownership details, including working with vulnerable customers and stakeholders. Deliver water-saving information and devices to customers within the scope of the Metering Programme. Requirements Educational attainment: 5 GCSEs at grade C/4 or above, including Mathematics and English Language, or equivalent. Good working knowledge of customer-related aspects of the water industry and understanding of water metering. Experience in customer service, preferably in a utility environment, with the ability to handle vulnerable situations and conduct group presentations. Strong communication skills, both written and verbal, with the ability to take ownership of tasks, work independently, and as part of a team. E-literate with proficiency in Microsoft Word, Excel, and Outlook. A full valid driving license. This Part Time role is based at our Redhill Headquarters with travel required throughout our area of supply. Flexible working hours are available, with occasional out-of-hours visits. You'll be provided with a company van, mobile telephone, laptop, and other necessary equipment. SES branded uniform is to be worn as required. If you're passionate about customer service, water efficiency, and making a positive impact in your community, we want to hear from you! Apply now to join our dynamic team and help shape the future of water management at SES Water. To apply, please submit your CV and cover letter detailing your relevant experience and why you're the perfect fit for this role. We thrive on the knowledge and life experiences of our colleagues, recognizing that our differences bring diverse perspectives and make us a great team. We welcome people who live our values, bring their true selves to work, and have a desire to share their lived experience to serve our communities both now and in the future. Please let us know if you need any support during the application process.
May 18, 2024
Full time
Part Time Role - 3 Days a Week SES Water is a local water company dedicated to providing high-quality water and exceptional service to our customers. With a rich history of serving the communities in the Southeast of England, we are committed to delivering a reliable and sustainable water supply, ensuring that our customers have access to safe and clean water every day. A forward-thinking utility company, SES Water is driven by innovation and environmental responsibility. We continuously invest in cutting-edge technologies and sustainable practices to protect and preserve our precious water resources while meeting the evolving needs of our customers. If you are a Customer Support Officer looking for part time work (22.5 hours a week), with a commitment to delivering high quality services to our customers, we'd love you to join us on our journey to make a positive impact on the lives of those we we serve and the environment we cherish. Together, we are shaping a sustainable future, one drop at a time. What we offer SES Water value our employee's wellbeing and have created a package to care for both your financial needs and personal wellbeing. Generous salary; up to £32,000 pro rata Group personal pension plan with up to 10% employer contribution. Life assurance for peace of mind. Financial education, savings, and loans support. Cycle to Work and Car Share Schemes and for eco-conscious commuting. 25 days of annual leave for work-life balance. Simply Health healthcare cashback scheme and Surgical Choices. Service and MOT discounts at our on-site garage. One paid day per year for volunteering in the community As the Part Time (22.5 Hours a week) Metering Customer Support Officer, you will report into the Metering Programme Manager and play a pivotal role in enhancing customer experience and promoting water efficiency. This Part Time role requires strong organisational skills, effective communication, and a proactive approach to problem-solving whilst upholding our values of Service, Integrity, Collaboration, Commitment, Compassion and Innovation. Key Responsibilities: Assist in the implementation of the SES Water Universal Metering Programme by providing comprehensive support to customers during their transition to metered billing. Educate customers on water efficiency measures to help them lower their bills, including providing advice on leak repairs and water-saving devices. Offer personalized support to customers, both individually and within the community, ensuring their needs are met and relationships are built. Proactively assist and support customers facing financial difficulties, identifying priority needs and establishing strong community relationships. Main Duties Include: Collaborate with field teams to explain the metering programme and address customer concerns. Maintain records of customers inaccessible under the No Access Charge policy criteria. Investigate property occupation and ownership details, including working with vulnerable customers and stakeholders. Deliver water-saving information and devices to customers within the scope of the Metering Programme. Requirements Educational attainment: 5 GCSEs at grade C/4 or above, including Mathematics and English Language, or equivalent. Good working knowledge of customer-related aspects of the water industry and understanding of water metering. Experience in customer service, preferably in a utility environment, with the ability to handle vulnerable situations and conduct group presentations. Strong communication skills, both written and verbal, with the ability to take ownership of tasks, work independently, and as part of a team. E-literate with proficiency in Microsoft Word, Excel, and Outlook. A full valid driving license. This Part Time role is based at our Redhill Headquarters with travel required throughout our area of supply. Flexible working hours are available, with occasional out-of-hours visits. You'll be provided with a company van, mobile telephone, laptop, and other necessary equipment. SES branded uniform is to be worn as required. If you're passionate about customer service, water efficiency, and making a positive impact in your community, we want to hear from you! Apply now to join our dynamic team and help shape the future of water management at SES Water. To apply, please submit your CV and cover letter detailing your relevant experience and why you're the perfect fit for this role. We thrive on the knowledge and life experiences of our colleagues, recognizing that our differences bring diverse perspectives and make us a great team. We welcome people who live our values, bring their true selves to work, and have a desire to share their lived experience to serve our communities both now and in the future. Please let us know if you need any support during the application process.
Electrical Shopfitters Mate - Sheffield At phs Compliance we are excited to announce our business is growing, to support this we are looking for experienced Electricians Mates on a 6 month fixed term contract to join our already successful team to carry out LED lighting refurbishments for a well-known food shopping retailer across the UK.If you are an enthusiastic, flexible and experienced electrician/electricians mate looking to join a high performing engineering team then look no further we have the role for you! The role of Electrical Mate will involve; Carrying out LED lighting replacements both in hours & out of hours and in line with the project schedule Ensuring all paperwork and certification are completed and submitted on time Carry out pre surveys to determine accurate stock quantities on a site by site basis Liaise with the Project Manager on a daily / weekly basis to give regular updates of scheduled jobs Take in deliveries from multiple manufacturers, hire & Waste companies. Having detailed knowledge of the contract, drawings and specifications for the project Upon completion, to deliver the handover of all completed works to the site manager In return for your commitment and expertise, you will get: A base salary of £30,500 plus travel Bonus incentive 31 days holiday allowance (including statutory bank holidays) Pension Daily Meal allowance when staying away Hotel costs paid for by PHS A company vehicle (available for private use as well) Fuel card provided We cover all parking fees and work related expenses Fully maintained vehicle We provide Tablet, mobile phone, testing equipment, power tools and uniform phs Perks (Partnership with Reward Gateway) phs Shop ( Discount on household consumables) Discounts with retailers including Vodaphone. Ongoing career development opportunities A 24 hour wellbeing helpline The ideal candidate for an Electrical Mate at phs will have: The flexibility to work 40 hours per week or more, including evening/ twilight shifts to support the projects requirements. Flexibility to travel and stay away from home. 6 month fixed term contract Full UK manual Driving License for a minimum of 12 months (Subject to insurance requirements), with a maximum of 6 points Electrical experience/knowledge, working towards basic electrical qualifications. City & Guilds 18th Edition qualification IPAF 3a & 3b A good level of IT literacy. Experience with Electrical installation/project work - Specifically commercial lighting replacements An understanding of Health and Safety Regulations within the workplace. About phs: Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and the Republic of Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 57 years of business. Our businesses include: Washrooms, Healthcare, Floorcare, Phs Direct and Direct 365 (sale of consumables), Phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. Phs compliance focuses on helping more than 2,000 UK and Irish business customers test, install and manage their property infrastructure assets. PHS Compliance self-delivers electrical test and inspection, M&E installation & maintenance & asset verification with over 400 engineers based nationwide. Our technical and quality management standards are second to none, we are one of a few UK Companies accredited to UKAS 17020 inspection body standards for fixed wire and portable appliance testing. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
May 18, 2024
Full time
Electrical Shopfitters Mate - Sheffield At phs Compliance we are excited to announce our business is growing, to support this we are looking for experienced Electricians Mates on a 6 month fixed term contract to join our already successful team to carry out LED lighting refurbishments for a well-known food shopping retailer across the UK.If you are an enthusiastic, flexible and experienced electrician/electricians mate looking to join a high performing engineering team then look no further we have the role for you! The role of Electrical Mate will involve; Carrying out LED lighting replacements both in hours & out of hours and in line with the project schedule Ensuring all paperwork and certification are completed and submitted on time Carry out pre surveys to determine accurate stock quantities on a site by site basis Liaise with the Project Manager on a daily / weekly basis to give regular updates of scheduled jobs Take in deliveries from multiple manufacturers, hire & Waste companies. Having detailed knowledge of the contract, drawings and specifications for the project Upon completion, to deliver the handover of all completed works to the site manager In return for your commitment and expertise, you will get: A base salary of £30,500 plus travel Bonus incentive 31 days holiday allowance (including statutory bank holidays) Pension Daily Meal allowance when staying away Hotel costs paid for by PHS A company vehicle (available for private use as well) Fuel card provided We cover all parking fees and work related expenses Fully maintained vehicle We provide Tablet, mobile phone, testing equipment, power tools and uniform phs Perks (Partnership with Reward Gateway) phs Shop ( Discount on household consumables) Discounts with retailers including Vodaphone. Ongoing career development opportunities A 24 hour wellbeing helpline The ideal candidate for an Electrical Mate at phs will have: The flexibility to work 40 hours per week or more, including evening/ twilight shifts to support the projects requirements. Flexibility to travel and stay away from home. 6 month fixed term contract Full UK manual Driving License for a minimum of 12 months (Subject to insurance requirements), with a maximum of 6 points Electrical experience/knowledge, working towards basic electrical qualifications. City & Guilds 18th Edition qualification IPAF 3a & 3b A good level of IT literacy. Experience with Electrical installation/project work - Specifically commercial lighting replacements An understanding of Health and Safety Regulations within the workplace. About phs: Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and the Republic of Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 57 years of business. Our businesses include: Washrooms, Healthcare, Floorcare, Phs Direct and Direct 365 (sale of consumables), Phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. Phs compliance focuses on helping more than 2,000 UK and Irish business customers test, install and manage their property infrastructure assets. PHS Compliance self-delivers electrical test and inspection, M&E installation & maintenance & asset verification with over 400 engineers based nationwide. Our technical and quality management standards are second to none, we are one of a few UK Companies accredited to UKAS 17020 inspection body standards for fixed wire and portable appliance testing. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Role Overview We have a fantastic opportunity to join us as our Assistant Manager for the Hampstead office. As an Assistant Manager you are responsible for growing the lettings business in the local area with the acquisition of new business. You will be responsible for both creating new opportunities, along with managing and developing new landlord enquiries received into new instructions and ultimately new business. The role includes the promotion and marketing of the brand to increase the annual turnover and profit margin and the maximising of cross division referral opportunities. This is a fee earning role with uncapped commission so there is the opportunity for unlimited potential. Key Responsibilities To drive the expansion of the cluster, maintaining our market leader standing To build and expand Savills Lettings business and to be aware of future opportunities that will enable the office to continue to expand Carry out property valuations and listing of properties To promote and maintain internal relations with all other lettings offices as well as the relevant residential teams. To actively seek and encourage cross referrals To generate new business via various stock generation activities Efficient and timely communication with landlords and colleagues To effectively lead your team creating a proactive and upbeat environment To keep abreast of National issues and their impact on your office / our business Comply with the ARLA Propertymark ways of working, strict Property Ombudsman & RICS 'Code of Practice', as well as keeping up to date with all existing and new lettings & estate agency legislation. Key Skills To be ARLA licensed (preferred, not essential) The ability to work efficiently under pressure with a flexible approach Meticulous attention to detail Excellent relationship builder to generate business Focussed: commits to challenging goals and delivers consistently against these Continuous improvement: delivers efficiency in addition to effectiveness Self-starter, who relishes challenges and strives for the best Strong team player: builds relationships and consults with others, quickly establishes trust and credibility Diplomatic and challenging with the ability to influence others Confident with a positive outlook Ethical with strong integrity Team Overview Our team comprises of one Head of Department, three Negotiators, one Lettings Coordinator and one Prime Property Manager. The office also houses our Residential Sales Team. In addition, we work closely with our lettings head office teams, including Tenancy Progression, Corporate Services, Property Management, Client Accounts and our Hive Client Services department. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
May 18, 2024
Full time
Role Overview We have a fantastic opportunity to join us as our Assistant Manager for the Hampstead office. As an Assistant Manager you are responsible for growing the lettings business in the local area with the acquisition of new business. You will be responsible for both creating new opportunities, along with managing and developing new landlord enquiries received into new instructions and ultimately new business. The role includes the promotion and marketing of the brand to increase the annual turnover and profit margin and the maximising of cross division referral opportunities. This is a fee earning role with uncapped commission so there is the opportunity for unlimited potential. Key Responsibilities To drive the expansion of the cluster, maintaining our market leader standing To build and expand Savills Lettings business and to be aware of future opportunities that will enable the office to continue to expand Carry out property valuations and listing of properties To promote and maintain internal relations with all other lettings offices as well as the relevant residential teams. To actively seek and encourage cross referrals To generate new business via various stock generation activities Efficient and timely communication with landlords and colleagues To effectively lead your team creating a proactive and upbeat environment To keep abreast of National issues and their impact on your office / our business Comply with the ARLA Propertymark ways of working, strict Property Ombudsman & RICS 'Code of Practice', as well as keeping up to date with all existing and new lettings & estate agency legislation. Key Skills To be ARLA licensed (preferred, not essential) The ability to work efficiently under pressure with a flexible approach Meticulous attention to detail Excellent relationship builder to generate business Focussed: commits to challenging goals and delivers consistently against these Continuous improvement: delivers efficiency in addition to effectiveness Self-starter, who relishes challenges and strives for the best Strong team player: builds relationships and consults with others, quickly establishes trust and credibility Diplomatic and challenging with the ability to influence others Confident with a positive outlook Ethical with strong integrity Team Overview Our team comprises of one Head of Department, three Negotiators, one Lettings Coordinator and one Prime Property Manager. The office also houses our Residential Sales Team. In addition, we work closely with our lettings head office teams, including Tenancy Progression, Corporate Services, Property Management, Client Accounts and our Hive Client Services department. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Quantity Surveyor Job location: Warwick Office (1 day per week) + Work From Home (Agile) Job type: Full time, permanent Job reference: (00)474 Telent are hiring for a Quantity Surveyor to join the Network Services Wireless team. This is a brand-new position due to an increase in workload across the Wireless Telecommunications specialism! Reporting into the Bid & Pre-Sales Manager, the successful Quantity Surveyor will be responsible for managing all aspects of Quantity Surveying - project cost control from tender stage to final account stage. This is an "Agile working" role, which will see you working out of our Warwick Headquarters at least 1 day per week and mainly working from home / remote working. This Quantity Surveyor position will see you work with some UK's major Mobile Network Operators (MNO's). Telent usually work on around 20-30 Wireless Telecoms build projects per month, with sites located across the UK. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Quantity Surveyor - What you'll do: Preparing and ensuring (i) monthly client applications for payment are issued in accordance with the contract and (ii) timely certification and payment by the client Administration of contracts (with support from commercial) Reporting monthly on cost/value reconciliations Support the project manager in the preparation of claims for delay and associated quantum Working with the project manager to prepare and present the monthly contract review to senior management team. Payment and commercial management of Suppliers/Sub-Contractors Ensuring compliance with company policies and procedures, health and safety regulations, and quality standards Interpreting drawings to establish costings and providing estimates where required Quantity Surveyor: Who you are: You will have experience working as a Quantity Surveyor in a the Wireless Telecoms industry or a similar industry, with excellent stakeholder management, estimating, cost control, reporting and communication skills. The successful Quantity Surveyor will also ideally come from the Mobile Network Operators sector, with knowledge of the industry; however, we are also interested in a Quantity Surveyor from Construction or Commercial Property industries. Quantity Surveyor - Key Requirements: Demonstrable Quantity Surveying experience working either for a Client, Contractor or Sub-Contractor Ideally from the Wireless Telecoms industry Ideally qualified to Degree level or equivalent Working towards the APC for MRICS or ACIOB chartership Possess commercial awareness Competent user of Microsoft Office package Telent - What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Competitive salary Company car allowance scheme 34 days holiday, including public bank holidays, plus the option to buy or sell five days each year Company matched pension scheme (up to 6% contribution matched) Access to a full range of (internal and externally led) training courses A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent via our website.
May 18, 2024
Full time
Quantity Surveyor Job location: Warwick Office (1 day per week) + Work From Home (Agile) Job type: Full time, permanent Job reference: (00)474 Telent are hiring for a Quantity Surveyor to join the Network Services Wireless team. This is a brand-new position due to an increase in workload across the Wireless Telecommunications specialism! Reporting into the Bid & Pre-Sales Manager, the successful Quantity Surveyor will be responsible for managing all aspects of Quantity Surveying - project cost control from tender stage to final account stage. This is an "Agile working" role, which will see you working out of our Warwick Headquarters at least 1 day per week and mainly working from home / remote working. This Quantity Surveyor position will see you work with some UK's major Mobile Network Operators (MNO's). Telent usually work on around 20-30 Wireless Telecoms build projects per month, with sites located across the UK. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Quantity Surveyor - What you'll do: Preparing and ensuring (i) monthly client applications for payment are issued in accordance with the contract and (ii) timely certification and payment by the client Administration of contracts (with support from commercial) Reporting monthly on cost/value reconciliations Support the project manager in the preparation of claims for delay and associated quantum Working with the project manager to prepare and present the monthly contract review to senior management team. Payment and commercial management of Suppliers/Sub-Contractors Ensuring compliance with company policies and procedures, health and safety regulations, and quality standards Interpreting drawings to establish costings and providing estimates where required Quantity Surveyor: Who you are: You will have experience working as a Quantity Surveyor in a the Wireless Telecoms industry or a similar industry, with excellent stakeholder management, estimating, cost control, reporting and communication skills. The successful Quantity Surveyor will also ideally come from the Mobile Network Operators sector, with knowledge of the industry; however, we are also interested in a Quantity Surveyor from Construction or Commercial Property industries. Quantity Surveyor - Key Requirements: Demonstrable Quantity Surveying experience working either for a Client, Contractor or Sub-Contractor Ideally from the Wireless Telecoms industry Ideally qualified to Degree level or equivalent Working towards the APC for MRICS or ACIOB chartership Possess commercial awareness Competent user of Microsoft Office package Telent - What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Competitive salary Company car allowance scheme 34 days holiday, including public bank holidays, plus the option to buy or sell five days each year Company matched pension scheme (up to 6% contribution matched) Access to a full range of (internal and externally led) training courses A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent via our website.
Job Description Who we are: Dynamo for Intermediaries (DFI) is a B2B mortgage club and part of Dynamo, a telephone-based mortgage and insurance broker based in Camberley, Surrey. Duties and Responsibilities: Application processing - ensuring that all Mortgage DIP's are processed within turnaround times and with a high level of accuracy. Helpdesk - enquiry support for all types of mortgages with the aim to secure DFI to be used as the payment route or for our packaging services being used Developing relationships with panel lenders, partners and their respective BDM's and account managers Working to support our case handler team to ensure the best outcome for our clients Achieve targets set by Management for call volume & times Support the management team in building, encouraging and protecting an inclusive and welcoming environment for all colleagues. Ensure that the company zero-tolerance position on bullying is upheld. Contribute to upholding the firm's Consumer Duty obligations within your job role. Benefits you will receive as a Specialist Administrator Competitive starting basic salary - £23,859 to £25,000 dependent on qualifications. Up to 10% discretionary bonus, annual. 23 days annual leave from day 1, plus bank holidays, rising to 28 days with length of service. Company sick pay, after probation. Aviva Digicare+, including annual health check up/blood test, 24/7 access to remote NHS GP and nutritional and mental health services. Perks at Work - Discounts on products and services inc electrical & Travel. Discounts on estate agency, mortgage, conveyancing and surveying services. Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme. Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK. Company Pension and Day 1 Life assurance for all colleagues. Dynamo is a telephone-based mortgage and insurance broker assisting customers across the UK.We are a wholly-owned subsidiary of Connells Group - the largest high street estate agency and property services provider in the UK employing over 16,000 staff. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.MS01739
May 18, 2024
Full time
Job Description Who we are: Dynamo for Intermediaries (DFI) is a B2B mortgage club and part of Dynamo, a telephone-based mortgage and insurance broker based in Camberley, Surrey. Duties and Responsibilities: Application processing - ensuring that all Mortgage DIP's are processed within turnaround times and with a high level of accuracy. Helpdesk - enquiry support for all types of mortgages with the aim to secure DFI to be used as the payment route or for our packaging services being used Developing relationships with panel lenders, partners and their respective BDM's and account managers Working to support our case handler team to ensure the best outcome for our clients Achieve targets set by Management for call volume & times Support the management team in building, encouraging and protecting an inclusive and welcoming environment for all colleagues. Ensure that the company zero-tolerance position on bullying is upheld. Contribute to upholding the firm's Consumer Duty obligations within your job role. Benefits you will receive as a Specialist Administrator Competitive starting basic salary - £23,859 to £25,000 dependent on qualifications. Up to 10% discretionary bonus, annual. 23 days annual leave from day 1, plus bank holidays, rising to 28 days with length of service. Company sick pay, after probation. Aviva Digicare+, including annual health check up/blood test, 24/7 access to remote NHS GP and nutritional and mental health services. Perks at Work - Discounts on products and services inc electrical & Travel. Discounts on estate agency, mortgage, conveyancing and surveying services. Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme. Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK. Company Pension and Day 1 Life assurance for all colleagues. Dynamo is a telephone-based mortgage and insurance broker assisting customers across the UK.We are a wholly-owned subsidiary of Connells Group - the largest high street estate agency and property services provider in the UK employing over 16,000 staff. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.MS01739
Commercial Property Lawyer Opportunity A leading energy solutions provider in the UK is seeking an experienced Commercial Property Lawyer to join their growing team. The company focuses on addressing the energy trilemma of security, sustainability, and affordability, playing a crucial role in the UK's transition to a low carbon economy. They are backed by a global investor in energy and infrastructure assets and are the UK's largest owner and operator of flexible power plants. The company has a substantial development pipeline that includes flexible generation, battery energy storage, solar, hydrogen, and stability services. Role Overview The Commercial Property Lawyer will be responsible for providing legal support for the company's portfolio of generation and storage assets. Key responsibilities include: Advising on all property aspects related to the company's projects. Supporting the Development team with integrating projects into the company's portfolio, including handling options, leases, and easements. Assisting the Construction team with various legal matters such as licenses and access agreements. Providing legal advice on property aspects of business acquisitions, including due diligence and title reviews. Supporting ongoing bank financings and preparing certificates on title. Instructing and managing external counsel when necessary. Requirements Strong commercial awareness and a keen interest in the energy sector. Significant experience in commercial property/development, ideally in a Legal Counsel role or similar. Ability to manage multiple workloads and prioritize effectively. Excellent relationship-building skills with various stakeholders, including shareholders, directors, colleagues, landowners, and external counsel. Ability to work independently and as part of a team. Benefits Competitive salary based on experience. Discretionary performance-based bonus. 25 days' annual leave plus bank holidays. Contributory Pension Scheme. Life Insurance. Health cashback plan. 24/7 Private GP access. Flexible working options. Training and development opportunities. Salary sacrifice EV scheme. Discounts on smart home products. Dog-friendly office. This position offers a unique opportunity to contribute to the UK's energy transition by leveraging your expertise in commercial property law within a dynamic and rapidly growing company. If this is of interest and would like to apply, please send your latest CV and daytime contact number and I will be intouch. I have meetings set up with the hiring manager the week comencing 20th May. This is the perfect opportunity to bolster you application and set up an introduction. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency.
May 18, 2024
Full time
Commercial Property Lawyer Opportunity A leading energy solutions provider in the UK is seeking an experienced Commercial Property Lawyer to join their growing team. The company focuses on addressing the energy trilemma of security, sustainability, and affordability, playing a crucial role in the UK's transition to a low carbon economy. They are backed by a global investor in energy and infrastructure assets and are the UK's largest owner and operator of flexible power plants. The company has a substantial development pipeline that includes flexible generation, battery energy storage, solar, hydrogen, and stability services. Role Overview The Commercial Property Lawyer will be responsible for providing legal support for the company's portfolio of generation and storage assets. Key responsibilities include: Advising on all property aspects related to the company's projects. Supporting the Development team with integrating projects into the company's portfolio, including handling options, leases, and easements. Assisting the Construction team with various legal matters such as licenses and access agreements. Providing legal advice on property aspects of business acquisitions, including due diligence and title reviews. Supporting ongoing bank financings and preparing certificates on title. Instructing and managing external counsel when necessary. Requirements Strong commercial awareness and a keen interest in the energy sector. Significant experience in commercial property/development, ideally in a Legal Counsel role or similar. Ability to manage multiple workloads and prioritize effectively. Excellent relationship-building skills with various stakeholders, including shareholders, directors, colleagues, landowners, and external counsel. Ability to work independently and as part of a team. Benefits Competitive salary based on experience. Discretionary performance-based bonus. 25 days' annual leave plus bank holidays. Contributory Pension Scheme. Life Insurance. Health cashback plan. 24/7 Private GP access. Flexible working options. Training and development opportunities. Salary sacrifice EV scheme. Discounts on smart home products. Dog-friendly office. This position offers a unique opportunity to contribute to the UK's energy transition by leveraging your expertise in commercial property law within a dynamic and rapidly growing company. If this is of interest and would like to apply, please send your latest CV and daytime contact number and I will be intouch. I have meetings set up with the hiring manager the week comencing 20th May. This is the perfect opportunity to bolster you application and set up an introduction. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency.
About the Role Are you a passionate Manager keen to make your mark within a vibrant team? Are you driven to deliver the best customer service experience? or eager to showcase your people management skills within a leading name in holiday industry? Lyme Bay Holidays, part of the Sykes Holiday Cottages family, have the exciting opportunity for a Property Services Manager to join our bustling Lyme R click apply for full job details
May 18, 2024
Full time
About the Role Are you a passionate Manager keen to make your mark within a vibrant team? Are you driven to deliver the best customer service experience? or eager to showcase your people management skills within a leading name in holiday industry? Lyme Bay Holidays, part of the Sykes Holiday Cottages family, have the exciting opportunity for a Property Services Manager to join our bustling Lyme R click apply for full job details
At Turner & Townsend we're passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realise their potential, and doing our part to create a prosperous society. Every day we help our clients deliver ambitious and highly technical projects in over 118 offices and 47 countries worldwide. Our support to the Healthcare sector is increasing and our team is growing in both size and capability. Our Strategic Estates and Business Case offer within consulting provide a unique management consultancy capability to our partners. As one of the world's leading providers of Consulting services to the Real Estate, Natural Resources, Infrastructure and Defence sectors, Turner and Townsend provide the perfect environment for exceptional candidates to both thrive and develop in an evolving and exciting industry. Turner & Townsend can provide you with: Access to commissions where you will work with both FTSE 250 companies and large public sector institutions. Interaction with client stakeholders from operational to executive levels. Work and training to provide you with experience and qualifications Opportunities to work within key locations in the UK and across the globe. Experience working with high calibre colleagues who will support and help you grow within the business. Job Description This is an exciting opportunity for an experienced fire safety professional to join and strengthen our team to support growth on a wide range of different fire safety projects across many sectors. This professional will be excellent at working autonomously, in conjunction with substantial experience in fire safety design and retrospective fire strategies. Third party review/design verification with fire safety standards is desirable with the ability to provide fire consultancy expert technical and management advice and services to our clients. Higher risk/complex fire risk assessments and evacuation procedures knowledge is also a core competency. Finally, Commission management and financial control with the ability to construct and present technical articles and thought pieces is an asset. The candidate will be responsible for managing their own daily activities and workload with deliverables and timescales agreed with their line manager. The successful candidate will have an excellent understanding on a range of services which would include but aren't limited to: Provide our wide range of clients with fire consultancy services Wide range of different projects across many sectors. Excellent understanding of UK fire safety legislation and standards Fire strategies and design reviews for new projects and refurbishments. Develop retrospective fire safety strategies 3rd party review/design verification against standards Fire technical and management advice and services to clients. Undertake fire risk assessments across a variety of property types Excellent client liaison and communication skills Provide support to other offices in the UK or Ireland. Prepare technical articles Commission Management and financial control. Excellent IT Proficiency Qualifications You should have a minimum of 5 years' experience in fire safety consultancy. You will ideally be degree qualified (or equivalent) in a relevant H&S / design / fire engineering / property related discipline, with a minimum of a fire related NVQ Level 5 qualification. You will be registered with a relevant UKAS accredited organisation or professional body (such as the Institution of Fire Engineers). IFE, IFSM or IEng Member status Experience in management of projects from inception to completion Additional Information T&T is a leading global property consultancy, with around 3,000 employees in the UK and over 6,000 globally. We are a growing organisation with high ambitions and recently ranked number 1 in the Times PWC Top Track 250. This is a dynamic and innovative company, quick to respond to market trends and with a reputation for quality. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property ofTurner & Townsend and arenot subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,to submit candidates for review. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property ofTurner & Townsend and arenot subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,to submit candidates for review.
May 18, 2024
Full time
At Turner & Townsend we're passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realise their potential, and doing our part to create a prosperous society. Every day we help our clients deliver ambitious and highly technical projects in over 118 offices and 47 countries worldwide. Our support to the Healthcare sector is increasing and our team is growing in both size and capability. Our Strategic Estates and Business Case offer within consulting provide a unique management consultancy capability to our partners. As one of the world's leading providers of Consulting services to the Real Estate, Natural Resources, Infrastructure and Defence sectors, Turner and Townsend provide the perfect environment for exceptional candidates to both thrive and develop in an evolving and exciting industry. Turner & Townsend can provide you with: Access to commissions where you will work with both FTSE 250 companies and large public sector institutions. Interaction with client stakeholders from operational to executive levels. Work and training to provide you with experience and qualifications Opportunities to work within key locations in the UK and across the globe. Experience working with high calibre colleagues who will support and help you grow within the business. Job Description This is an exciting opportunity for an experienced fire safety professional to join and strengthen our team to support growth on a wide range of different fire safety projects across many sectors. This professional will be excellent at working autonomously, in conjunction with substantial experience in fire safety design and retrospective fire strategies. Third party review/design verification with fire safety standards is desirable with the ability to provide fire consultancy expert technical and management advice and services to our clients. Higher risk/complex fire risk assessments and evacuation procedures knowledge is also a core competency. Finally, Commission management and financial control with the ability to construct and present technical articles and thought pieces is an asset. The candidate will be responsible for managing their own daily activities and workload with deliverables and timescales agreed with their line manager. The successful candidate will have an excellent understanding on a range of services which would include but aren't limited to: Provide our wide range of clients with fire consultancy services Wide range of different projects across many sectors. Excellent understanding of UK fire safety legislation and standards Fire strategies and design reviews for new projects and refurbishments. Develop retrospective fire safety strategies 3rd party review/design verification against standards Fire technical and management advice and services to clients. Undertake fire risk assessments across a variety of property types Excellent client liaison and communication skills Provide support to other offices in the UK or Ireland. Prepare technical articles Commission Management and financial control. Excellent IT Proficiency Qualifications You should have a minimum of 5 years' experience in fire safety consultancy. You will ideally be degree qualified (or equivalent) in a relevant H&S / design / fire engineering / property related discipline, with a minimum of a fire related NVQ Level 5 qualification. You will be registered with a relevant UKAS accredited organisation or professional body (such as the Institution of Fire Engineers). IFE, IFSM or IEng Member status Experience in management of projects from inception to completion Additional Information T&T is a leading global property consultancy, with around 3,000 employees in the UK and over 6,000 globally. We are a growing organisation with high ambitions and recently ranked number 1 in the Times PWC Top Track 250. This is a dynamic and innovative company, quick to respond to market trends and with a reputation for quality. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property ofTurner & Townsend and arenot subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,to submit candidates for review. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property ofTurner & Townsend and arenot subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,to submit candidates for review.
Drivers & Norris Group are currently looking for a talented and experienced Property Manager to be based in our well established property management team in London. We were named Lettings Agency of the Year in 2021 by the Negotiator Magazine, Gold Winner in the Best Estate Guide 2022 and represent the best branches in the Country, supported by Rightmove and Property Academy. Established in 1852, we are a Leading Independent Residential Real Estate & Commercial Service Provider. Guild of Property Professionals, Relocation Agent Network and ARMA member, regulated by RICS As a Property Manager you will be based in our Islington Office. You will provide first class professional property management services to our portfolio of landlords and tenants, dealing with administration and on-going tenancies disputes, solving problems and negotiating solutions within the legal framework that exists for landlord and tenants. Responsibilities of the role will include but not exclusive to: Assessing and resolving maintenance issues by urgency and importance Maintaining high standards of communication with landlords and tenants Conduct and analyse Property inspection reports and liaise with the landlord giving relevant advice Book checkouts, analyse reports and process documentation in line with company processes Manage end of tenancy returns for a managed client portfolio Negotiate dilapidation compensation for the landlords of a managed client portfolio Send out utility letters/emails to utility companies and councils at the end of the tenancy's and provide meter readings Check invoices received against works orders and arrange payment to contractors Manages the tenancy renewal process for the landlord and tenant Monitor any rent arrears, chasing any payments and updating landlords promptly Preparation and serving of legal notices Ensures deposit returns are managed within a 10-14 day turnaround time resolving any issues between parties We are looking for: Previous experience as a Property Manager Excellent verbal and written communication skills Good personal presentation and conduct Good IT knowledge and understanding and Reapit & Fixflo experience is desirable Good general administration and organisational skills Builds effective relationships within the internal network and our customers Good problem solving skills Ability to analyse information and make recommendations accordingly A UK driving licence and access to your vehicle Mon - Fri 8.45am - 6pm Drivers & Norris Group - Proudly supporting our community since 1852
May 18, 2024
Full time
Drivers & Norris Group are currently looking for a talented and experienced Property Manager to be based in our well established property management team in London. We were named Lettings Agency of the Year in 2021 by the Negotiator Magazine, Gold Winner in the Best Estate Guide 2022 and represent the best branches in the Country, supported by Rightmove and Property Academy. Established in 1852, we are a Leading Independent Residential Real Estate & Commercial Service Provider. Guild of Property Professionals, Relocation Agent Network and ARMA member, regulated by RICS As a Property Manager you will be based in our Islington Office. You will provide first class professional property management services to our portfolio of landlords and tenants, dealing with administration and on-going tenancies disputes, solving problems and negotiating solutions within the legal framework that exists for landlord and tenants. Responsibilities of the role will include but not exclusive to: Assessing and resolving maintenance issues by urgency and importance Maintaining high standards of communication with landlords and tenants Conduct and analyse Property inspection reports and liaise with the landlord giving relevant advice Book checkouts, analyse reports and process documentation in line with company processes Manage end of tenancy returns for a managed client portfolio Negotiate dilapidation compensation for the landlords of a managed client portfolio Send out utility letters/emails to utility companies and councils at the end of the tenancy's and provide meter readings Check invoices received against works orders and arrange payment to contractors Manages the tenancy renewal process for the landlord and tenant Monitor any rent arrears, chasing any payments and updating landlords promptly Preparation and serving of legal notices Ensures deposit returns are managed within a 10-14 day turnaround time resolving any issues between parties We are looking for: Previous experience as a Property Manager Excellent verbal and written communication skills Good personal presentation and conduct Good IT knowledge and understanding and Reapit & Fixflo experience is desirable Good general administration and organisational skills Builds effective relationships within the internal network and our customers Good problem solving skills Ability to analyse information and make recommendations accordingly A UK driving licence and access to your vehicle Mon - Fri 8.45am - 6pm Drivers & Norris Group - Proudly supporting our community since 1852
Branch Manager Sales & Lettings - Liverpool Street EC2N An opportunity has arisen for an experienced Lettings & Sales Branch Manager to join a Modern and dynamic Central London Property Broker/Estate Agency. As a Manager, you will lead the sales team, whilst being held accountable for their individual targets and ensuring the overall office targets are exceeded. Responsibilities include but not limited to: Maximising revenues and growing the property register Utilising the companies technology to generate and develop new business To carry out all market appraisals and winning new instructions within the local market place for Lettings & Sales Acting as an industry expert to clients, applicants and colleagues, including cross selling of other services. Developing and executing clear management strategies. Managing a team of negotiators and ensuring targets are exceeded. Overseeing the company s sales pipeline and ensuring properties move forward to change of contracts. Up to speed with all legislation. ARLA & NAEA accreditations are a plus The successful applicant will need to possess the following skills: A desire to want to play a core role in significantly scaling a business A proven track record in Estate Agency Excellent communication skills and able to articulate ideas in a concise way Enjoy working in a team environment Excellent communication and interpersonal skills A desire to want to progress and challenge yourself continually Enjoy working in a fast paced and demanding environment Minimum of 3 years Lettings & Sales experience Minimum of 1 years experience at Management level. ARLA or NAEA Qualified would be an advantage. This Sales Manager position is a fantastic opportunity for the right candidate, with long term career prospects. Salary range will be: between £33,000 - £37,500 pa basic salary an OTE of around £80,000 to £90,000pa Central London Travel expenses paid. If you are interested in this role and you have the necessary experience, please submit your most up to date CV and contact details to Steve or Kelly at Bastow Irwin Recruitment Ltd at your earliest opportunity.
May 18, 2024
Full time
Branch Manager Sales & Lettings - Liverpool Street EC2N An opportunity has arisen for an experienced Lettings & Sales Branch Manager to join a Modern and dynamic Central London Property Broker/Estate Agency. As a Manager, you will lead the sales team, whilst being held accountable for their individual targets and ensuring the overall office targets are exceeded. Responsibilities include but not limited to: Maximising revenues and growing the property register Utilising the companies technology to generate and develop new business To carry out all market appraisals and winning new instructions within the local market place for Lettings & Sales Acting as an industry expert to clients, applicants and colleagues, including cross selling of other services. Developing and executing clear management strategies. Managing a team of negotiators and ensuring targets are exceeded. Overseeing the company s sales pipeline and ensuring properties move forward to change of contracts. Up to speed with all legislation. ARLA & NAEA accreditations are a plus The successful applicant will need to possess the following skills: A desire to want to play a core role in significantly scaling a business A proven track record in Estate Agency Excellent communication skills and able to articulate ideas in a concise way Enjoy working in a team environment Excellent communication and interpersonal skills A desire to want to progress and challenge yourself continually Enjoy working in a fast paced and demanding environment Minimum of 3 years Lettings & Sales experience Minimum of 1 years experience at Management level. ARLA or NAEA Qualified would be an advantage. This Sales Manager position is a fantastic opportunity for the right candidate, with long term career prospects. Salary range will be: between £33,000 - £37,500 pa basic salary an OTE of around £80,000 to £90,000pa Central London Travel expenses paid. If you are interested in this role and you have the necessary experience, please submit your most up to date CV and contact details to Steve or Kelly at Bastow Irwin Recruitment Ltd at your earliest opportunity.
Job Description This Land Manager role has been created to add to our existing great teams, helping to service our expanding number of developer clients actively seeking new development opportunities, whilst taking advantage of the vast quantity of new opportunities out there for a motivated individual to capitalise on. What's in it for you as our Land Manager? Career progression is available in this area of our business which is the largest growing within our highly successful national group. Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car or Car allowance Key responsibilities of a Land Manager To forge and develop relationships with a broad number of land owners , developers and company branches in the area Winning instructions for the disposal of development opportunities for land owners in both the private and public sector Secure new homes sales instructions from the developer industry at advantageous and profitable terms Skills and experience required to be a successful Land Manager A proven track record in the acquisition and disposal of development land Land and development appraisal and valuation Able to build relationships and deliver sales in a target driven environment A high level of presentation experience Ability to work under pressure Full UK driving licence and ability to travel is essential Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.LNHO00268
May 18, 2024
Full time
Job Description This Land Manager role has been created to add to our existing great teams, helping to service our expanding number of developer clients actively seeking new development opportunities, whilst taking advantage of the vast quantity of new opportunities out there for a motivated individual to capitalise on. What's in it for you as our Land Manager? Career progression is available in this area of our business which is the largest growing within our highly successful national group. Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car or Car allowance Key responsibilities of a Land Manager To forge and develop relationships with a broad number of land owners , developers and company branches in the area Winning instructions for the disposal of development opportunities for land owners in both the private and public sector Secure new homes sales instructions from the developer industry at advantageous and profitable terms Skills and experience required to be a successful Land Manager A proven track record in the acquisition and disposal of development land Land and development appraisal and valuation Able to build relationships and deliver sales in a target driven environment A high level of presentation experience Ability to work under pressure Full UK driving licence and ability to travel is essential Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.LNHO00268