Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent role. Reports to: Service Desk Manager Salary: £40k - £50k Overview This position will provide technical support to our client s customers within a service desk environment mainly managed by remote access. A good technical knowledge is essential to provide an escalation point where required and ensure incidents and problems are dealt with quickly and efficiently. A desire to provide an exceptional experience at all times is a must, along with an understanding of the commercial goals of the business as a whole. Responsibilities Provide a point of escalation to support incidents relating to hardware, software, network connectivity and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer defined SLAs. Drive service improvement within the service desk to improve first time fix resolution times. Communicate clearly, effectively and in a timely manner with all customers. Create and maintain accurate documentation within the centralised management database. Provide any on-site support to resolve customer service outages as required to meet SLAs. Support with the delivery of projects where applicable. Continue to develop technical knowledge and skillset through formal training, informal training and hands on practical experience and mentoring other members of the team. Skills Minimum 2 years experience in a 1st or 2nd Line role within a service desk environment. Good knowledge of Windows Server, Virtual environments (VMWare, Microsoft Azure), SQL Server, MS Windows, Networking LAN, WAN, VPN and Wireless, Active Directory, Antivirus. Microsoft 365 and related technologies Exchange Online Conditional Access/MFA Firewalls (NAT/PAT/ACLs) PC hardware/software trouble-shooting skills. Excellent communication and interpersonal skills; professional telephone demeanour. Strong customer service skills and attention to detail. MS-100 or AZ-104 certifications would be preferred but not essential. Patience and ability to work under pressure with good organisational skills. The ability and desire to develop the role and make it your own, suggesting improvements for process where appropriate to enhance internal and external experiences. Committed to achieve our client s vision.
May 19, 2024
Full time
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent role. Reports to: Service Desk Manager Salary: £40k - £50k Overview This position will provide technical support to our client s customers within a service desk environment mainly managed by remote access. A good technical knowledge is essential to provide an escalation point where required and ensure incidents and problems are dealt with quickly and efficiently. A desire to provide an exceptional experience at all times is a must, along with an understanding of the commercial goals of the business as a whole. Responsibilities Provide a point of escalation to support incidents relating to hardware, software, network connectivity and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer defined SLAs. Drive service improvement within the service desk to improve first time fix resolution times. Communicate clearly, effectively and in a timely manner with all customers. Create and maintain accurate documentation within the centralised management database. Provide any on-site support to resolve customer service outages as required to meet SLAs. Support with the delivery of projects where applicable. Continue to develop technical knowledge and skillset through formal training, informal training and hands on practical experience and mentoring other members of the team. Skills Minimum 2 years experience in a 1st or 2nd Line role within a service desk environment. Good knowledge of Windows Server, Virtual environments (VMWare, Microsoft Azure), SQL Server, MS Windows, Networking LAN, WAN, VPN and Wireless, Active Directory, Antivirus. Microsoft 365 and related technologies Exchange Online Conditional Access/MFA Firewalls (NAT/PAT/ACLs) PC hardware/software trouble-shooting skills. Excellent communication and interpersonal skills; professional telephone demeanour. Strong customer service skills and attention to detail. MS-100 or AZ-104 certifications would be preferred but not essential. Patience and ability to work under pressure with good organisational skills. The ability and desire to develop the role and make it your own, suggesting improvements for process where appropriate to enhance internal and external experiences. Committed to achieve our client s vision.
Contract: Full Time, permanent Salary : Up to 33,112.56 (including sleep in shifts) Location: Wigton Specific Hours : 42 hours per week- shift pattern on rotation We are currently seeking an experienced Residential Deputy Manager to join our services based in Carlisle. North Lakes Children's Services is a well-established local provider of therapeutic residential care and education for boys aged 6-18. We improve the resilience, self-esteem and abilities of all the young people we work with. We currently have a Management opportunity at our 4-bedroom home in Carlisle. Can you inspire your team? Have you an approachable leadership style? If you are a qualified and experienced Children's Home Deputy Manager, we would love to hear from you. Main Duties Responsible in ensuring that the Statement of Purpose is in place, and reflects the appropriate needs of young people that the home is working with and outlines qualifications, experience and expertise of the staff employed within the home. To be responsible for ensuring a full flow of information into and out of the team and to develop effective communication strategies and systems which assist staff in the operation of their duties. To be responsible for the effective management and development of a range of quality direct services to young people. To ensure that the policies and procedures of North Lakes Children's Services are implemented. To ensure that staff training and development needs are identified and ensuring that those needs are met. To assist in training staff as required. To ensure that all Health and Safety Regulations are complied with in accordance with North Lakes Children's Services policies, procedures and practices. To regularly inspect the condition of the structure, fabric, furnishings and fittings of the building to ensure that all necessary equipment, etc. is in good working order and of a reasonable and acceptable standard of repair. To ensure that effective finance budgets, control, administration and records comply with North Lakes Children's Services expectations and procedures. To promote and implement the companies Equality and Diversity policies and to ensure that staff understand and implement the companies Child Protection Procedures. Quality Assurance - To set, monitor and evaluate standards at individual, team performance and service quality Communication - To establish and manage the team communications systems ensuring that the Company procedures, policies, strategies and objectives are effectively communicated to all team members Professional Practice - To ensure that professional practice in the team is carried out to the highest standards and developed in line with the company stated objectives of continual improvement in quality of its service to the young people in our care and external professionals. General Management - To provide vision and leadership to staff within a specialist team, ensuring that effective systems are in place for workload allocation and management, the application of the company's policies and procedures, including those relating to equality, supervision and appraisal and all aspects of their performance, personal development, health and welfare. Click apply now to visit our careers portal and read the full list of duties. All Applicants must have: Have an understanding of the issues that face young people in care Hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalent Excellent communication and listening skills Be willing to learn Be able to work well as part of a small team Be willing to undertake a DBS check at enhanced level if successful for the position. Your DBS check shall be paid for by ourselves Experience with Emotional Behavioural Disorder, Social/Residential Work or Youth Work would be advantageous. Have a full, clean UK driving licence and be able to cover at other Residential Homes as and when needed. Benefits: A sleep-in allowance of 62.64 per night- potential extra earning of up to 3257.28 Shift Rotation: 2 days on, 2 days off, with staggered start times ranging from 8am, 12noon or 2pm (i.e. 8am-10pm, 12pm-10pm or 2pm-10pm). 6 weeks annual leave entitlement. Company pension Access to our Employee Discount Scheme, including discounts at various well-known retail companies Access to wellbeing supports via our Employee Assistance Programme Overtime and additional holiday pay at Christmas day and New Year's Day Career progression opportunities Comprehensive annual training including: Child Development, Attachment Theory, PACE Model, Therapeutic Parenting, The Whole Brain Child Model. North Lakes is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position. INDRESMP
May 19, 2024
Full time
Contract: Full Time, permanent Salary : Up to 33,112.56 (including sleep in shifts) Location: Wigton Specific Hours : 42 hours per week- shift pattern on rotation We are currently seeking an experienced Residential Deputy Manager to join our services based in Carlisle. North Lakes Children's Services is a well-established local provider of therapeutic residential care and education for boys aged 6-18. We improve the resilience, self-esteem and abilities of all the young people we work with. We currently have a Management opportunity at our 4-bedroom home in Carlisle. Can you inspire your team? Have you an approachable leadership style? If you are a qualified and experienced Children's Home Deputy Manager, we would love to hear from you. Main Duties Responsible in ensuring that the Statement of Purpose is in place, and reflects the appropriate needs of young people that the home is working with and outlines qualifications, experience and expertise of the staff employed within the home. To be responsible for ensuring a full flow of information into and out of the team and to develop effective communication strategies and systems which assist staff in the operation of their duties. To be responsible for the effective management and development of a range of quality direct services to young people. To ensure that the policies and procedures of North Lakes Children's Services are implemented. To ensure that staff training and development needs are identified and ensuring that those needs are met. To assist in training staff as required. To ensure that all Health and Safety Regulations are complied with in accordance with North Lakes Children's Services policies, procedures and practices. To regularly inspect the condition of the structure, fabric, furnishings and fittings of the building to ensure that all necessary equipment, etc. is in good working order and of a reasonable and acceptable standard of repair. To ensure that effective finance budgets, control, administration and records comply with North Lakes Children's Services expectations and procedures. To promote and implement the companies Equality and Diversity policies and to ensure that staff understand and implement the companies Child Protection Procedures. Quality Assurance - To set, monitor and evaluate standards at individual, team performance and service quality Communication - To establish and manage the team communications systems ensuring that the Company procedures, policies, strategies and objectives are effectively communicated to all team members Professional Practice - To ensure that professional practice in the team is carried out to the highest standards and developed in line with the company stated objectives of continual improvement in quality of its service to the young people in our care and external professionals. General Management - To provide vision and leadership to staff within a specialist team, ensuring that effective systems are in place for workload allocation and management, the application of the company's policies and procedures, including those relating to equality, supervision and appraisal and all aspects of their performance, personal development, health and welfare. Click apply now to visit our careers portal and read the full list of duties. All Applicants must have: Have an understanding of the issues that face young people in care Hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalent Excellent communication and listening skills Be willing to learn Be able to work well as part of a small team Be willing to undertake a DBS check at enhanced level if successful for the position. Your DBS check shall be paid for by ourselves Experience with Emotional Behavioural Disorder, Social/Residential Work or Youth Work would be advantageous. Have a full, clean UK driving licence and be able to cover at other Residential Homes as and when needed. Benefits: A sleep-in allowance of 62.64 per night- potential extra earning of up to 3257.28 Shift Rotation: 2 days on, 2 days off, with staggered start times ranging from 8am, 12noon or 2pm (i.e. 8am-10pm, 12pm-10pm or 2pm-10pm). 6 weeks annual leave entitlement. Company pension Access to our Employee Discount Scheme, including discounts at various well-known retail companies Access to wellbeing supports via our Employee Assistance Programme Overtime and additional holiday pay at Christmas day and New Year's Day Career progression opportunities Comprehensive annual training including: Child Development, Attachment Theory, PACE Model, Therapeutic Parenting, The Whole Brain Child Model. North Lakes is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position. INDRESMP
Specialist Registration and Equivalence CoordinatorWe are currently recruiting for an Specialist Registration and Equivalence Coordinator to start immediately on a temp basis for 9 months Paying £18.66 an hour- £29,645- Hybrid WHO WILL YOU BE WORKING FOR? Our client is an established non-profit membership Healthcare organisation; based in Tower Hill. WHAT WILL YOU BE DOING? This is a varied role that provides key administrative support to doctors who wish to be recommended to be entered on the General Medical Council's Specialist Register for psychiatry. Applicants should have excellent administrative skills and be able driven to provide an excellent member experience, in line with our College values. To be the primary point of contact for general enquiries for specialist registration. Provide a professional customer service function across email and phone helpdesks. Support administration for the Trainees' online portfolio. Provide administrative support for meetings and activities including events, relating to training and routes to registration. This will include the preparation of minutes and agendas, follow up and tracking of action points, responding to queries and the preparation of papers. To provide administrative support to the Specialist Registration and Equivalence Manager and Associate Dean for Equivalence as required, including setting up meetings, arranging catering, travel, accommodation and other requirements as directed. To support internal and external stakeholder communications regarding training including via regular e-newsletters, the College's website, social media and online platforms. Also internally, via team meetings, intranet news items and staff briefings. To draft appropriate user-focussed content for college digital platforms, regularly reviewing our communication channels to ensure content is relevant, engaging and up to date. ABOUT YOU Knowledge of content management systems for editing and uploading web page content. Previous experience of committee management and understanding of governance processes. Excellent interpersonal and communication skills Excellent written skills, including proven ability to draft correspondence Experience of administering and organising training courses and conferences Knowledge of the NHS and an understanding of mental health issues id helpful. HOW DO I APPLY? To apply for this role, please click on the 'Apply' button below.
May 19, 2024
Full time
Specialist Registration and Equivalence CoordinatorWe are currently recruiting for an Specialist Registration and Equivalence Coordinator to start immediately on a temp basis for 9 months Paying £18.66 an hour- £29,645- Hybrid WHO WILL YOU BE WORKING FOR? Our client is an established non-profit membership Healthcare organisation; based in Tower Hill. WHAT WILL YOU BE DOING? This is a varied role that provides key administrative support to doctors who wish to be recommended to be entered on the General Medical Council's Specialist Register for psychiatry. Applicants should have excellent administrative skills and be able driven to provide an excellent member experience, in line with our College values. To be the primary point of contact for general enquiries for specialist registration. Provide a professional customer service function across email and phone helpdesks. Support administration for the Trainees' online portfolio. Provide administrative support for meetings and activities including events, relating to training and routes to registration. This will include the preparation of minutes and agendas, follow up and tracking of action points, responding to queries and the preparation of papers. To provide administrative support to the Specialist Registration and Equivalence Manager and Associate Dean for Equivalence as required, including setting up meetings, arranging catering, travel, accommodation and other requirements as directed. To support internal and external stakeholder communications regarding training including via regular e-newsletters, the College's website, social media and online platforms. Also internally, via team meetings, intranet news items and staff briefings. To draft appropriate user-focussed content for college digital platforms, regularly reviewing our communication channels to ensure content is relevant, engaging and up to date. ABOUT YOU Knowledge of content management systems for editing and uploading web page content. Previous experience of committee management and understanding of governance processes. Excellent interpersonal and communication skills Excellent written skills, including proven ability to draft correspondence Experience of administering and organising training courses and conferences Knowledge of the NHS and an understanding of mental health issues id helpful. HOW DO I APPLY? To apply for this role, please click on the 'Apply' button below.
Do you have experience providing first-level technical support, and are you seeking a new job in Kenilworth? Jonathan Lee Recruitment is helping a market-leading wireless fire company find a full-time Technical Support Technician help the technical department supporting existing business needs that arise from the installation of our systems. This role is part of the Business Unit Directors samll team of 4 and will provide support to sales managers during site surveys. The role would suit a Fire Engineer who is looking for an office based role. As the Technical Support Technician, you will be responsible for providing direct first level assistance to customers for all front engineering, fault finding and general technical requirements. The role will provide first level assistance to customers in the field and remotely by trouble shooting and fact finding to solve problems related to the incorrect use of the products. The key duties and responsibilities in this Technical Support role, you can expect to take on some of the following: Conduct feasibility and point to point radio surveys in accordance with British and European codes of practice. Work closely with the Regional Sales team to support the business in minimizing technical issues. Cross functional collaboration with key areas of the business such as sales, customer services and product management. Supervise and organise technical assistance to customers, out in the field and remotely. Provide technical analysis of projects in cooperation with external specifiers. Be informed on fire security standards and make sure they are applied when offers are issued. Analyze devices returned from field with the help of technical instruments. To apply for this Wireless Fire Technical Support Technician position, your soft skills, expertise, and experience should include: Good technical and electronic knowledge Problem-solving and troubleshooting experience Ability to analyse and deal with customer queries over the phone The ability to work autonomously and build relationships in a team Previous experience in the wireless fire industry is an advantage Outstanding levels of communication and customer service skills If you're looking to make a positive impact and create change, possessing an inclusive and committed approach, you'll be rewarded with a salary of £28,000 and a wide range of benefits. If this full-time Wireless Fire Technical Support Technician job in Kenilworth motivates and inspires you, please apply with Jonathan Lee Recruitment today. We'd love to help you get your next role. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
May 19, 2024
Full time
Do you have experience providing first-level technical support, and are you seeking a new job in Kenilworth? Jonathan Lee Recruitment is helping a market-leading wireless fire company find a full-time Technical Support Technician help the technical department supporting existing business needs that arise from the installation of our systems. This role is part of the Business Unit Directors samll team of 4 and will provide support to sales managers during site surveys. The role would suit a Fire Engineer who is looking for an office based role. As the Technical Support Technician, you will be responsible for providing direct first level assistance to customers for all front engineering, fault finding and general technical requirements. The role will provide first level assistance to customers in the field and remotely by trouble shooting and fact finding to solve problems related to the incorrect use of the products. The key duties and responsibilities in this Technical Support role, you can expect to take on some of the following: Conduct feasibility and point to point radio surveys in accordance with British and European codes of practice. Work closely with the Regional Sales team to support the business in minimizing technical issues. Cross functional collaboration with key areas of the business such as sales, customer services and product management. Supervise and organise technical assistance to customers, out in the field and remotely. Provide technical analysis of projects in cooperation with external specifiers. Be informed on fire security standards and make sure they are applied when offers are issued. Analyze devices returned from field with the help of technical instruments. To apply for this Wireless Fire Technical Support Technician position, your soft skills, expertise, and experience should include: Good technical and electronic knowledge Problem-solving and troubleshooting experience Ability to analyse and deal with customer queries over the phone The ability to work autonomously and build relationships in a team Previous experience in the wireless fire industry is an advantage Outstanding levels of communication and customer service skills If you're looking to make a positive impact and create change, possessing an inclusive and committed approach, you'll be rewarded with a salary of £28,000 and a wide range of benefits. If this full-time Wireless Fire Technical Support Technician job in Kenilworth motivates and inspires you, please apply with Jonathan Lee Recruitment today. We'd love to help you get your next role. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
We are looking for a dynamic communicator who has a passionate about shaping company culture and ensuring every employee feels connected to our business, our vision and our values. Have you a knack for story telling and a deep understanding of how to make complex concepts relatable and accessible to employees across a business, using a wide range of media that just hits that sweet spot? Can you be flexible, creative and able to navigate fast paced change, whilst collaborating and communicating effectively with all stakeholders? If the above sounds like you then we here at Buzz Bingo are looking for an experienced Internal Communications Manager to join our team on a full-time, permanent basis. We are offering a competitive salary of up to £50,00 plus a range of competitive benefits. Responsibilities: Create an effective internal communications strategy that keeps our people connected, engaged and excited about our business and journey ahead. Tactical delivery of our strategy through developing and managing internal communication plans, that support our company goals and initiatives, aligned to our values and are relatable and meaningful to all Colleagues across the business. Work collaboratively with our Marketing Team to ensure internal communication messages are consistent with external communication messages. Manage the internal communication response to crisis situations which affect business perception and reputation, working closely with Brand & Communications team so internal and external communications work together. Create engaging content for various internal communication channels, including emails, newsletters, intranet, communication and social media platforms. Liaise with department heads and stakeholders to gather information, plan and coordinate communications and ensure alignment of messaging. Be an active member of key projects to devise and deliver communication plans which ensures Colleagues are connected to what is happening. Manage and maintain our communications platform, ensuring it is up-to-date, user-friendly, and reflective of the company values and culture. Monitor and analyse internal communication metrics to measure effectiveness and make recommendations for improvement. Provide guidance and support to leadership teams in delivering effective communication to employees. Act as a liaison between different departments to facilitate cross-functional communication and collaboration. Stay up-to-date with industry trends and best practices in internal communications to continuously improve strategies and tactics. Handle sensitive or confidential information with discretion and professionalism. Plan and execute employee engagement initiatives, such as town hall meetings, regional gatherings and celebration events. Experience and Skills: Proven internal communications experience within a large organisation, with a track record of connecting employees to business strategy. Track record of developing digital frameworks, implementing and managing digital communication channels. Exceptional writing and story telling skills, with the ability to distill complex information in to clear and engaging messages. Good change management experience. Event management experience. Ability to collaborate effectively with cross-functional teams and build relationships at all levels of the organisation. Ability to challenge stakeholders, whilst maintaining effective relationships. Strong strategic thinking and problem-solving abilities with a desire to deliver communications plans to fruition. Experience developing CSR/ESG communication strategies. Bingo and leisure/retail experience is beneficial in this role. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS My Eva an online financial expert to help with any money-related matters Buzz Brights Apprenticeships Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice on your mental wellbeing Staff discount 50% off bingo tickets, food & soft drinks Pension If you feel you meet the requirements and have the desired skills, please apply and we look forward to hearing from you!
May 19, 2024
Full time
We are looking for a dynamic communicator who has a passionate about shaping company culture and ensuring every employee feels connected to our business, our vision and our values. Have you a knack for story telling and a deep understanding of how to make complex concepts relatable and accessible to employees across a business, using a wide range of media that just hits that sweet spot? Can you be flexible, creative and able to navigate fast paced change, whilst collaborating and communicating effectively with all stakeholders? If the above sounds like you then we here at Buzz Bingo are looking for an experienced Internal Communications Manager to join our team on a full-time, permanent basis. We are offering a competitive salary of up to £50,00 plus a range of competitive benefits. Responsibilities: Create an effective internal communications strategy that keeps our people connected, engaged and excited about our business and journey ahead. Tactical delivery of our strategy through developing and managing internal communication plans, that support our company goals and initiatives, aligned to our values and are relatable and meaningful to all Colleagues across the business. Work collaboratively with our Marketing Team to ensure internal communication messages are consistent with external communication messages. Manage the internal communication response to crisis situations which affect business perception and reputation, working closely with Brand & Communications team so internal and external communications work together. Create engaging content for various internal communication channels, including emails, newsletters, intranet, communication and social media platforms. Liaise with department heads and stakeholders to gather information, plan and coordinate communications and ensure alignment of messaging. Be an active member of key projects to devise and deliver communication plans which ensures Colleagues are connected to what is happening. Manage and maintain our communications platform, ensuring it is up-to-date, user-friendly, and reflective of the company values and culture. Monitor and analyse internal communication metrics to measure effectiveness and make recommendations for improvement. Provide guidance and support to leadership teams in delivering effective communication to employees. Act as a liaison between different departments to facilitate cross-functional communication and collaboration. Stay up-to-date with industry trends and best practices in internal communications to continuously improve strategies and tactics. Handle sensitive or confidential information with discretion and professionalism. Plan and execute employee engagement initiatives, such as town hall meetings, regional gatherings and celebration events. Experience and Skills: Proven internal communications experience within a large organisation, with a track record of connecting employees to business strategy. Track record of developing digital frameworks, implementing and managing digital communication channels. Exceptional writing and story telling skills, with the ability to distill complex information in to clear and engaging messages. Good change management experience. Event management experience. Ability to collaborate effectively with cross-functional teams and build relationships at all levels of the organisation. Ability to challenge stakeholders, whilst maintaining effective relationships. Strong strategic thinking and problem-solving abilities with a desire to deliver communications plans to fruition. Experience developing CSR/ESG communication strategies. Bingo and leisure/retail experience is beneficial in this role. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS My Eva an online financial expert to help with any money-related matters Buzz Brights Apprenticeships Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice on your mental wellbeing Staff discount 50% off bingo tickets, food & soft drinks Pension If you feel you meet the requirements and have the desired skills, please apply and we look forward to hearing from you!
Role: HR Administrator Location: Blackburn, BB1 2FA Hours: Full-Time Hours / 6 Months Contract Salary: £24,800 Company : EG Group What will my role look like? Our HR Operations Team is expanding and now looking to recruit a HR Administrator. In this role you will support the HR Operations function through the delivery of an efficient service to the business. This is a key role within the team with responsibility offering front line support to our colleagues and store managers and ensuring our systems and records are accurate and up to date. You will be required to organise and prioritise workload according to deadlines and the changing needs of the business and HR function. If you are looking for your initial step / step up in your HR career, this is a great opportunity to gain experience and build up your CPD. Role Duties: Monitoring the HR Coordinator communications points e.g. inbox, phone line and ticketing system, and being able to distribute emails accordingly Following company policies ensuring GDPR is maintained Responsible for employment and reference letters for all internal and external employees Keeping employee files and HR systems up to date including personal data Monitoring the leavers process taking action as necessary including responding to resignation notifications Working alongside the HR advisors to gain exposure and knowledge of all aspects of HR Collating relevant company reports as requested Collating Change to Terms data and processing accordingly via the relevant process updating policies and procedures as necessary Working on individual projects and collating data specific to a brand This list is not exhaustive and may be added to or amended from time to time. Candidate Requirements You will be a strong organiser, potentially with HR Administration experience and ready for your next move; you will be able to deal confidently with the fast pace head office environment. Support our food to go retailers, store managers and line managers and deliver to deadlines when under pressure. We are looking for a candidate that is ready to take ownership of the role, you will be given the autonomy and flexibility to do so First point of call for colleagues and store managers for advice and advising on system processes Able to deal with a variety of work in an organised, efficient manner. If you are passionate about HR, a good team player and are process driven, this could be the role for you Benefits & Rewards EG Group Discounts - up to 15% off at our stores and food to go restaurants EG Cares Benefits - exclusive discounts across 900 retailers Smart Health - 24/7 online GP access, health checks and health and wellbeing support Employee Assistance Programme - access to our Wellbeing Centre which offers emotional & practical support including free financial advice Learning & Development - access to our Learning Hub, the most extensive online course library in the world to support you with every step of your career at EG Group Waterside Café - freshly prepared meals at affordable prices Free Secure Car Parking Dress Down Fridays Prayer and Ablution Facilities Work Anniversary Rewards Free Eye Test Select & Drive: Car Leasing Scheme Who are EG Group? United Kingdom-based EG Group is a leading independent convenience retailer, which has established partnerships with global brands such as Starbucks, Cinnabon, Subway, Greggs, and SPAR, as well as a focused portfolio of proprietary brands. The business has an established pedigree of delivering an excellent Grocery & Merchandise, Foodservice and Fuel proposition in all the markets in which it operates and currently employs more than 50,000 colleagues working in over 6,600 sites across the UK&I, Europe, USA and Australia. The group has enjoyed significant growth, with 2021 revenues exceeding $26bn as well as serving over one billion customers annually. Please note, the successful applicant will be subject to a completed DBS check which will be funded by EG Group.
May 18, 2024
Full time
Role: HR Administrator Location: Blackburn, BB1 2FA Hours: Full-Time Hours / 6 Months Contract Salary: £24,800 Company : EG Group What will my role look like? Our HR Operations Team is expanding and now looking to recruit a HR Administrator. In this role you will support the HR Operations function through the delivery of an efficient service to the business. This is a key role within the team with responsibility offering front line support to our colleagues and store managers and ensuring our systems and records are accurate and up to date. You will be required to organise and prioritise workload according to deadlines and the changing needs of the business and HR function. If you are looking for your initial step / step up in your HR career, this is a great opportunity to gain experience and build up your CPD. Role Duties: Monitoring the HR Coordinator communications points e.g. inbox, phone line and ticketing system, and being able to distribute emails accordingly Following company policies ensuring GDPR is maintained Responsible for employment and reference letters for all internal and external employees Keeping employee files and HR systems up to date including personal data Monitoring the leavers process taking action as necessary including responding to resignation notifications Working alongside the HR advisors to gain exposure and knowledge of all aspects of HR Collating relevant company reports as requested Collating Change to Terms data and processing accordingly via the relevant process updating policies and procedures as necessary Working on individual projects and collating data specific to a brand This list is not exhaustive and may be added to or amended from time to time. Candidate Requirements You will be a strong organiser, potentially with HR Administration experience and ready for your next move; you will be able to deal confidently with the fast pace head office environment. Support our food to go retailers, store managers and line managers and deliver to deadlines when under pressure. We are looking for a candidate that is ready to take ownership of the role, you will be given the autonomy and flexibility to do so First point of call for colleagues and store managers for advice and advising on system processes Able to deal with a variety of work in an organised, efficient manner. If you are passionate about HR, a good team player and are process driven, this could be the role for you Benefits & Rewards EG Group Discounts - up to 15% off at our stores and food to go restaurants EG Cares Benefits - exclusive discounts across 900 retailers Smart Health - 24/7 online GP access, health checks and health and wellbeing support Employee Assistance Programme - access to our Wellbeing Centre which offers emotional & practical support including free financial advice Learning & Development - access to our Learning Hub, the most extensive online course library in the world to support you with every step of your career at EG Group Waterside Café - freshly prepared meals at affordable prices Free Secure Car Parking Dress Down Fridays Prayer and Ablution Facilities Work Anniversary Rewards Free Eye Test Select & Drive: Car Leasing Scheme Who are EG Group? United Kingdom-based EG Group is a leading independent convenience retailer, which has established partnerships with global brands such as Starbucks, Cinnabon, Subway, Greggs, and SPAR, as well as a focused portfolio of proprietary brands. The business has an established pedigree of delivering an excellent Grocery & Merchandise, Foodservice and Fuel proposition in all the markets in which it operates and currently employs more than 50,000 colleagues working in over 6,600 sites across the UK&I, Europe, USA and Australia. The group has enjoyed significant growth, with 2021 revenues exceeding $26bn as well as serving over one billion customers annually. Please note, the successful applicant will be subject to a completed DBS check which will be funded by EG Group.
London Business Development Full-time Job Description About Us HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS for over 3000 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Monzo, Happy Socks, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people. Come and be you with us Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that's bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we're waiting with open arms. Come join us. About the position: As a Partner Manager, you will play a pivotal role in nurturing and shaping our channel partnership programs, supporting the company's fast growth, with focus on our Central Eastern European and Israel markets. You'll be fluent in any CEE language. Being measured on revenue related KPI's, you will have full responsibility and accountability for the success of the partnership program in the region What will you do: Manage existing, and help discover new tech and channel partnerships (e.g. HR (Tech) consultants and advisory, IT consultants and PE firms etc), with the goal of increasing revenue opportunities in the region through lead generation, brand awareness and advocacy Identify and prioritise the right partners for each program, focusing on the above mentioned markets Engage with relevant partners, convey the value of HiBob for the partner, and onboard them to the program Manage the high-level relationship with partners (e.g. QBR's, strategic initiatives) and orchestrate the day to day relationship between the partner to relevant positions in the GTM organisation Work closely with the sales and marketing organisations to drive GTM initiatives (mostly lead generation) with partners Collaborate with partner marketing on marketing assets and activities which are relevant to the partners in the region Help define partner enablement requirements and certification path; collaborating with HiBob's enablement team to build relevant materials Create presentations that help communicate impact and requirements to key stakeholders, gain organisational buy-in and drive forward execution Requirements Fluency in any Eastern European language is essential. Demonstrable experience in managing and exploring channel sales / tech partner programs in SaaS companies Knowledge of partner referral programs Experience in HR tech related fields - huge plus Capable of independently leading external client or partner conversations Comfortable working in a fast-paced, sometimes less structured, and entrepreneurial environment HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this: Company share options plan - every employee can eventually become a shareHolder Cash allowance for health insurance Annual vision allowance Annual Headspace subscription and wellness benefits Travel support (cycle scheme and season ticket loans) Hybrid working from day 1 Work from home allowance - to get your home office set up! Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment) Bob balance days - Enjoy a company-wide long weekend at the beginning of each quarter 2 Social Impact days per year for volunteering Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme Pension scheme auto-enrolment from day 1 Fun company and team social events (locally and virtually with our global teams) We love birthdays - take the day off and receive a special gift If this sounds like something you've been looking for, we'd love to have you. Come on, join our village! Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we're committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire. We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). Please contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. We want you to bring the best of you. You can email email protected or speak to the recruiter when they arrange a call with you. We will ask you to share some voluntary personal information as you apply. We want to have an opportunity to consider a diverse pool of qualified candidates. This information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. Please take a few moments to complete it. Hiring Managers do not have access to this information, and we will treat your information confidentially. By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. Welcome back, ! What demo would you like today? Why are you interested in this module? Tell us a bit about your company. Number of employees Company Name Company Role Pick your ideal time here: Good news! You already have a meeting scheduled. To reschedule, go to the confirmation email in your inbox and click on the link. Your form has been submitted. We're on top of this and will get back to you quickly. You're all set. Watch a demo video here. You're all set. A demo of Bob is coming your way. Go ahead and watch a demo video here. Oops, the calendar timed out. It's all good. A HiBob expert will contact you soon! Until then, check your inbox for an email with the video. There was an error with your email. Sign up here! Join 50,000 HR leaders who get our monthly newsletter. Full Name Country By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. AWESOME You're in! Can't wait to read more? Go to our resource center here There was an error with your email. Watch a demo See how Bob can help your company. Full Name Country By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. Welcome back, ! What demo would you like today? Why are you interested in this module? Tell us a bit about your company: Number of employees Company Name Company Role Before you watch the video, you can pick a time for an expert to call you: Good news! You already have a meeting scheduled. To reschedule, go to the confirmation email in your inbox and click on the link. Your form has been submitted. We're on top of this and will get back to you quickly. You're all set. Watch your video here. Oops, the calendar timed out. It's all good. A HiBob expert will contact you soon! Until then, check your inbox for an email with the video.
May 18, 2024
Full time
London Business Development Full-time Job Description About Us HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS for over 3000 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Monzo, Happy Socks, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people. Come and be you with us Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that's bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we're waiting with open arms. Come join us. About the position: As a Partner Manager, you will play a pivotal role in nurturing and shaping our channel partnership programs, supporting the company's fast growth, with focus on our Central Eastern European and Israel markets. You'll be fluent in any CEE language. Being measured on revenue related KPI's, you will have full responsibility and accountability for the success of the partnership program in the region What will you do: Manage existing, and help discover new tech and channel partnerships (e.g. HR (Tech) consultants and advisory, IT consultants and PE firms etc), with the goal of increasing revenue opportunities in the region through lead generation, brand awareness and advocacy Identify and prioritise the right partners for each program, focusing on the above mentioned markets Engage with relevant partners, convey the value of HiBob for the partner, and onboard them to the program Manage the high-level relationship with partners (e.g. QBR's, strategic initiatives) and orchestrate the day to day relationship between the partner to relevant positions in the GTM organisation Work closely with the sales and marketing organisations to drive GTM initiatives (mostly lead generation) with partners Collaborate with partner marketing on marketing assets and activities which are relevant to the partners in the region Help define partner enablement requirements and certification path; collaborating with HiBob's enablement team to build relevant materials Create presentations that help communicate impact and requirements to key stakeholders, gain organisational buy-in and drive forward execution Requirements Fluency in any Eastern European language is essential. Demonstrable experience in managing and exploring channel sales / tech partner programs in SaaS companies Knowledge of partner referral programs Experience in HR tech related fields - huge plus Capable of independently leading external client or partner conversations Comfortable working in a fast-paced, sometimes less structured, and entrepreneurial environment HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this: Company share options plan - every employee can eventually become a shareHolder Cash allowance for health insurance Annual vision allowance Annual Headspace subscription and wellness benefits Travel support (cycle scheme and season ticket loans) Hybrid working from day 1 Work from home allowance - to get your home office set up! Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment) Bob balance days - Enjoy a company-wide long weekend at the beginning of each quarter 2 Social Impact days per year for volunteering Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme Pension scheme auto-enrolment from day 1 Fun company and team social events (locally and virtually with our global teams) We love birthdays - take the day off and receive a special gift If this sounds like something you've been looking for, we'd love to have you. Come on, join our village! Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we're committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire. We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). Please contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. We want you to bring the best of you. You can email email protected or speak to the recruiter when they arrange a call with you. We will ask you to share some voluntary personal information as you apply. We want to have an opportunity to consider a diverse pool of qualified candidates. This information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. Please take a few moments to complete it. Hiring Managers do not have access to this information, and we will treat your information confidentially. By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. Welcome back, ! What demo would you like today? Why are you interested in this module? Tell us a bit about your company. Number of employees Company Name Company Role Pick your ideal time here: Good news! You already have a meeting scheduled. To reschedule, go to the confirmation email in your inbox and click on the link. Your form has been submitted. We're on top of this and will get back to you quickly. You're all set. Watch a demo video here. You're all set. A demo of Bob is coming your way. Go ahead and watch a demo video here. Oops, the calendar timed out. It's all good. A HiBob expert will contact you soon! Until then, check your inbox for an email with the video. There was an error with your email. Sign up here! Join 50,000 HR leaders who get our monthly newsletter. Full Name Country By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. AWESOME You're in! Can't wait to read more? Go to our resource center here There was an error with your email. Watch a demo See how Bob can help your company. Full Name Country By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. Welcome back, ! What demo would you like today? Why are you interested in this module? Tell us a bit about your company: Number of employees Company Name Company Role Before you watch the video, you can pick a time for an expert to call you: Good news! You already have a meeting scheduled. To reschedule, go to the confirmation email in your inbox and click on the link. Your form has been submitted. We're on top of this and will get back to you quickly. You're all set. Watch your video here. Oops, the calendar timed out. It's all good. A HiBob expert will contact you soon! Until then, check your inbox for an email with the video.
Do you want to join one of the leading global suppliers of sustainable, and infinitely recyclable packaging? Incredibly proud of the part our plant plays in this global organisation, here at our Wrexham site we have an exciting opportunity join our team as a Plant Co-Ordinator. Joining a fast paced and busy plant we are looking for a dynamic individual to really make the role their own. Your primary focus will be to to provide effective administration support to the Plant Manager, Senior Management, and Engineering Team. As well as ensuring professional communication for internal stakeholders, you will too be the face of the plant welcoming external visitors. Duties will include: Point of contact for facilities management and maintenance. Co-ordinate site facility contractors - building relationships with providers to ensure effective provisions in place Co-ordinate site services facilities i.e. Canteen/Cleaners - build relationship, attending meetings, ensuring compliance with contract and addressing issues etc Schedule, attend and take actions of various meetings Follow up on actions from meetings, collating information and chasing as necessary Create/maintain and monitor plant/corporate communications, acting as the communication champion for the site Management of general housekeeping on site, reviewing, and updating plant information noticeboards/electronic ensuring data is current and relevant Support in daily meetings as required - documenting actions and follow up as required Ensure stationary provision in place for plant (ordering and maintaining stock levels) Create purchase orders for Plant management team as required and follow through for booking in and invoice sign off Arrange hospitality (on site and off site) including refreshments, transport, and accommodation as appropriate ensuring communication to all parties Ensure all incoming and outgoing post is dealt with effectively, including managing the franking of post and arranging couriers as necessary Co-ordinate and maintain inductions for site contractors, ensure records are maintained Administer hotel bookings, car hire and transport for visitors to site and Management team attending meetings off site in compliance with company policy Point of contact for external call to the site/direct to appropriate team Maintain and drive improved performance on site by identifying areas for improvement Holiday/sickness cover for other support functions when necessary Maintaining confidentiality in all matters Purchase orders & invoices Engineering Administration Kelly Services are acting as an Employment Business in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
May 18, 2024
Full time
Do you want to join one of the leading global suppliers of sustainable, and infinitely recyclable packaging? Incredibly proud of the part our plant plays in this global organisation, here at our Wrexham site we have an exciting opportunity join our team as a Plant Co-Ordinator. Joining a fast paced and busy plant we are looking for a dynamic individual to really make the role their own. Your primary focus will be to to provide effective administration support to the Plant Manager, Senior Management, and Engineering Team. As well as ensuring professional communication for internal stakeholders, you will too be the face of the plant welcoming external visitors. Duties will include: Point of contact for facilities management and maintenance. Co-ordinate site facility contractors - building relationships with providers to ensure effective provisions in place Co-ordinate site services facilities i.e. Canteen/Cleaners - build relationship, attending meetings, ensuring compliance with contract and addressing issues etc Schedule, attend and take actions of various meetings Follow up on actions from meetings, collating information and chasing as necessary Create/maintain and monitor plant/corporate communications, acting as the communication champion for the site Management of general housekeeping on site, reviewing, and updating plant information noticeboards/electronic ensuring data is current and relevant Support in daily meetings as required - documenting actions and follow up as required Ensure stationary provision in place for plant (ordering and maintaining stock levels) Create purchase orders for Plant management team as required and follow through for booking in and invoice sign off Arrange hospitality (on site and off site) including refreshments, transport, and accommodation as appropriate ensuring communication to all parties Ensure all incoming and outgoing post is dealt with effectively, including managing the franking of post and arranging couriers as necessary Co-ordinate and maintain inductions for site contractors, ensure records are maintained Administer hotel bookings, car hire and transport for visitors to site and Management team attending meetings off site in compliance with company policy Point of contact for external call to the site/direct to appropriate team Maintain and drive improved performance on site by identifying areas for improvement Holiday/sickness cover for other support functions when necessary Maintaining confidentiality in all matters Purchase orders & invoices Engineering Administration Kelly Services are acting as an Employment Business in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Subject: Join Our Team as a Partnerships Manager! Our client is a cutting-edge shopping platform that offers users a smarter way to shop. Leveraging our suite of innovative tools, we provide instant access to exclusive savings, deals, rewards, and product discoveries, all powered by the collective knowledge of our online shopping community. We are proud to be helping millions save money when they shop online, and now, we are hiring! The Role We are seeking a dynamic Partnerships Manager to join our international partnerships team, focusing on the UK market. In this role, you will prospect, upsell, and manage a portfolio of merchants with the primary goal of maximizing partner reach and revenue while delivering a world-class experience to our members. As the public face of our organization, you will have the unique opportunity to showcase everything we offer to our merchants, networks, and agency partners. What You'll Do: Collaborate closely with the Portfolio Lead to identify key prospects and develop a strategy to grow partner reach, considering competitor landscape, seasonality, and partners' overall marketing goals, all with a member-first mentality. Lead efforts in analyzing partner performance, regularly monitoring KPIs and other metrics to ensure all campaigns are fully optimized. Mentor and share best practices with other members of the Partnerships team and the company as a whole. Serve as the first point of contact for your team for client communications via calls, emails, and meetings. Work across internal departments (product, engineering, growth, member experience) to ensure partners are fully supported and tracked. Maintain world-class relationships with affiliate program managers. Travel within the UK and Europe for conferences and client meetings as directed by your line manager. Build strong relationships with external parties (clients, network reps, agencies) as a representative of the business, effectively communicating the value we provide. About You: Strong sales/business development experience within performance marketing, online marketing, or e-commerce, with a robust network of contacts. Excellent written, verbal, and in-person communication skills. A relationship-driven mindset, rather than a transactional approach. A problem solver with a contagiously positive attitude. If you are passionate about making an impact and eager to join a team that values innovation and collaboration, we would love to hear from you!
May 18, 2024
Contractor
Subject: Join Our Team as a Partnerships Manager! Our client is a cutting-edge shopping platform that offers users a smarter way to shop. Leveraging our suite of innovative tools, we provide instant access to exclusive savings, deals, rewards, and product discoveries, all powered by the collective knowledge of our online shopping community. We are proud to be helping millions save money when they shop online, and now, we are hiring! The Role We are seeking a dynamic Partnerships Manager to join our international partnerships team, focusing on the UK market. In this role, you will prospect, upsell, and manage a portfolio of merchants with the primary goal of maximizing partner reach and revenue while delivering a world-class experience to our members. As the public face of our organization, you will have the unique opportunity to showcase everything we offer to our merchants, networks, and agency partners. What You'll Do: Collaborate closely with the Portfolio Lead to identify key prospects and develop a strategy to grow partner reach, considering competitor landscape, seasonality, and partners' overall marketing goals, all with a member-first mentality. Lead efforts in analyzing partner performance, regularly monitoring KPIs and other metrics to ensure all campaigns are fully optimized. Mentor and share best practices with other members of the Partnerships team and the company as a whole. Serve as the first point of contact for your team for client communications via calls, emails, and meetings. Work across internal departments (product, engineering, growth, member experience) to ensure partners are fully supported and tracked. Maintain world-class relationships with affiliate program managers. Travel within the UK and Europe for conferences and client meetings as directed by your line manager. Build strong relationships with external parties (clients, network reps, agencies) as a representative of the business, effectively communicating the value we provide. About You: Strong sales/business development experience within performance marketing, online marketing, or e-commerce, with a robust network of contacts. Excellent written, verbal, and in-person communication skills. A relationship-driven mindset, rather than a transactional approach. A problem solver with a contagiously positive attitude. If you are passionate about making an impact and eager to join a team that values innovation and collaboration, we would love to hear from you!
Your new companyI am working with an exceptional client in Basingstoke who are seeking to hire an experienced and talented part-time administrator.Your new role. You will be joining a well-established, friendly, and professional team who work to common goals and share success. This is an amazing opportunity to join a stable business which has a very loyal customer base and continually develops new products and services. In the role of Part-Time Administrator, you will be working in close partnership with internal stakeholders and managers supporting with various customer-related administration projects. No two days will be the same and your duties will be to manage data, internal/external communications and reporting standards in-line with company policies and procedures. Our client is seeking to hire an experienced, professional, hard-working, and engaging Administrator who has excellent engagement skills and can manage multiple projects at the same time. The successful candidate will be able to demonstrate a stable work history, excellent IT skills, the ability to learn new systems efficiently, excellent verbal and written English skills. Part-Time Administrator, Basingstoke, Hampshire, Permanent, £25K PA pro rataWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 18, 2024
Full time
Your new companyI am working with an exceptional client in Basingstoke who are seeking to hire an experienced and talented part-time administrator.Your new role. You will be joining a well-established, friendly, and professional team who work to common goals and share success. This is an amazing opportunity to join a stable business which has a very loyal customer base and continually develops new products and services. In the role of Part-Time Administrator, you will be working in close partnership with internal stakeholders and managers supporting with various customer-related administration projects. No two days will be the same and your duties will be to manage data, internal/external communications and reporting standards in-line with company policies and procedures. Our client is seeking to hire an experienced, professional, hard-working, and engaging Administrator who has excellent engagement skills and can manage multiple projects at the same time. The successful candidate will be able to demonstrate a stable work history, excellent IT skills, the ability to learn new systems efficiently, excellent verbal and written English skills. Part-Time Administrator, Basingstoke, Hampshire, Permanent, £25K PA pro rataWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Director, Site Operations, EMEA page is loaded Director, Site Operations, EMEA Apply locations London, England time type Full time posted on Posted 2 Days Ago job requisition id R14600 About Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another's experience. Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Site Operations Department The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facilities Engineers (CFEs) working on shift. This team is the face of Vantage to our customers and the guarantee of business continuity and excellence of Operations of our campus as well as the performance of our customer installations. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. Position Overview The Director, Site Operations owns the overall operations for one, or more, of our data center campuses and will directly manage a team of CFEs and/or manager-level positions. The Director will interface with Reliability Engineering, Design Engineering & Construction and other resources to manage the overall campus. The Director will manage the workflow/work order management, training plans, event management, customer communications, hiring and performance management of the overall team. Essential Job Functions Manage the operations and engineering functions at the property with the objectives of safely and effectively operating machinery and building systems Manage the site team to ensure a high-level customer experience and the excellence of operations Ensure availability and capacity targets are achieved and maintained for data centers and technical infrastructure for your assigned facility or facilities Encourage and foster a team-oriented environment through positive feedback Hold employees accountable on preventive/corrective maintenance of facilities equipment Ensure customers are satisfied and any issues with their services are resolved quickly and efficiently Must understand the engineering and operational aspects of the building systems and recognize system performance deficiencies immediately and respond to operational and emergency situations Ensure adequate training of all facility engineers and other personnel on electrical/mechanical equipment, system maintenance, repairs and operation Be responsible for the implementation and application of Vantage policies on site relating to safety, security, quality, and information systems Contribute to the documentation of crisis management of the site and application of its process Work in collaboration with Vantage Operations at country level on all aspects of maintenance activities of the technical installations Demonstrate and implement best practices for a smooth customer project implementation, with the aim of completing the project in accordance with the contract, at the agreed price and delivering all other contractual obligations fully Job Requirements Bachelor of Science degree in an Electrical or Mechanical or Technical background or equivalent experience required 10+ years of experience in facility/plant engineering and maintenance supervision, strongly preferred 10+ years of direct managerial experience and interpersonal skills, strongly preferred Experience in Data Center or Critical Infrastructure industries, strongly preferred Experience and knowledge of physical security in a critical environment, strongly preferred Strong communication skills (verbal and written) with the ability to communicate internally with team members as well as externally with vendors and other service providers Proven track record of managing through periods of significant people, process and technology change. Excellent planning and organisation skills with the ability to manage conflicting priorities and meet tight deadlines Work effectively in collaboration cross-functionally to achieve shared goals and deliver business objectives Travel is expected to be less than 5%, occasionally for training purposes We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations. Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community. Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values. Vantage Data Centers is an Equal Opportunity Employer Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.
May 18, 2024
Full time
Director, Site Operations, EMEA page is loaded Director, Site Operations, EMEA Apply locations London, England time type Full time posted on Posted 2 Days Ago job requisition id R14600 About Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another's experience. Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Site Operations Department The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facilities Engineers (CFEs) working on shift. This team is the face of Vantage to our customers and the guarantee of business continuity and excellence of Operations of our campus as well as the performance of our customer installations. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. Position Overview The Director, Site Operations owns the overall operations for one, or more, of our data center campuses and will directly manage a team of CFEs and/or manager-level positions. The Director will interface with Reliability Engineering, Design Engineering & Construction and other resources to manage the overall campus. The Director will manage the workflow/work order management, training plans, event management, customer communications, hiring and performance management of the overall team. Essential Job Functions Manage the operations and engineering functions at the property with the objectives of safely and effectively operating machinery and building systems Manage the site team to ensure a high-level customer experience and the excellence of operations Ensure availability and capacity targets are achieved and maintained for data centers and technical infrastructure for your assigned facility or facilities Encourage and foster a team-oriented environment through positive feedback Hold employees accountable on preventive/corrective maintenance of facilities equipment Ensure customers are satisfied and any issues with their services are resolved quickly and efficiently Must understand the engineering and operational aspects of the building systems and recognize system performance deficiencies immediately and respond to operational and emergency situations Ensure adequate training of all facility engineers and other personnel on electrical/mechanical equipment, system maintenance, repairs and operation Be responsible for the implementation and application of Vantage policies on site relating to safety, security, quality, and information systems Contribute to the documentation of crisis management of the site and application of its process Work in collaboration with Vantage Operations at country level on all aspects of maintenance activities of the technical installations Demonstrate and implement best practices for a smooth customer project implementation, with the aim of completing the project in accordance with the contract, at the agreed price and delivering all other contractual obligations fully Job Requirements Bachelor of Science degree in an Electrical or Mechanical or Technical background or equivalent experience required 10+ years of experience in facility/plant engineering and maintenance supervision, strongly preferred 10+ years of direct managerial experience and interpersonal skills, strongly preferred Experience in Data Center or Critical Infrastructure industries, strongly preferred Experience and knowledge of physical security in a critical environment, strongly preferred Strong communication skills (verbal and written) with the ability to communicate internally with team members as well as externally with vendors and other service providers Proven track record of managing through periods of significant people, process and technology change. Excellent planning and organisation skills with the ability to manage conflicting priorities and meet tight deadlines Work effectively in collaboration cross-functionally to achieve shared goals and deliver business objectives Travel is expected to be less than 5%, occasionally for training purposes We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations. Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community. Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values. Vantage Data Centers is an Equal Opportunity Employer Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.
Cedar Recruitment are delighted to be helping source an experienced Public Sector Procurement professional, to work for an NHS organisation who provide services to the wider NHS such as collaborative procurement support, bid and tender support, supply chain improvements, and a range of specialist projects. The role will be working as a Lead Category Manager (Band 8A) across the workforce Category and the successful person will come in to act as the expert on providing steer and guidance for recruitment, bank, rostering and workforce compliance ensuring efficient, effective and consistent HR sourcing, contract management and consultancy services across a vast range of suppliers. The candidate will work closely with workforce, finance and procurement teams across the businesses to ensure tenacious strategies in the delivery of both products and services. Main Duties and Responsibilities Support the development and delivery of a strategic and operational procurement service Work with stakeholders to ensure that service specifications, procurement evaluation criteria and assessment processes are fit for purpose and will result in the effective procurement of individual service Support delivery against an annual procurement plan in line with the organisations objective Liaise with and manage independent contractors, maintaining effective partnership working whenever external procurement and project resource is required Drive change and innovation within the organisation through a range of initiate Take the lead in individual procurements from end to en Manage and build relationships within multi-disciplinary procurement project team Be responsible for maintaining communications and relationships for both internal and external stakeholder Provide specialist procurement support and advice to Trust Stakeholders and other partner Be responsible for maintaining the integrity of the overall approach and ensuring systems and processes for procurement are appropriate, fair transparent and non-discriminatory in line with national policy and relevant legislation Develop and contribute to procurement strategies, policies and procedures. Be accountable to the management of a Specialist Category Manager Essential Experience CIPS Level 5 is required to be considered for the role or similar At least 5 years' experience within Category Management is required NHS or Public Sector experience is required including experience of working to PCR2015 Working knowledge of running procurements across a wide range of categories is required You MUST be able to get into Surrey 3 days per week If you are keen to be considered for this role and have the relevant experience required then please apply and one of the team will be in touch to discuss the role in greater detail.
May 18, 2024
Full time
Cedar Recruitment are delighted to be helping source an experienced Public Sector Procurement professional, to work for an NHS organisation who provide services to the wider NHS such as collaborative procurement support, bid and tender support, supply chain improvements, and a range of specialist projects. The role will be working as a Lead Category Manager (Band 8A) across the workforce Category and the successful person will come in to act as the expert on providing steer and guidance for recruitment, bank, rostering and workforce compliance ensuring efficient, effective and consistent HR sourcing, contract management and consultancy services across a vast range of suppliers. The candidate will work closely with workforce, finance and procurement teams across the businesses to ensure tenacious strategies in the delivery of both products and services. Main Duties and Responsibilities Support the development and delivery of a strategic and operational procurement service Work with stakeholders to ensure that service specifications, procurement evaluation criteria and assessment processes are fit for purpose and will result in the effective procurement of individual service Support delivery against an annual procurement plan in line with the organisations objective Liaise with and manage independent contractors, maintaining effective partnership working whenever external procurement and project resource is required Drive change and innovation within the organisation through a range of initiate Take the lead in individual procurements from end to en Manage and build relationships within multi-disciplinary procurement project team Be responsible for maintaining communications and relationships for both internal and external stakeholder Provide specialist procurement support and advice to Trust Stakeholders and other partner Be responsible for maintaining the integrity of the overall approach and ensuring systems and processes for procurement are appropriate, fair transparent and non-discriminatory in line with national policy and relevant legislation Develop and contribute to procurement strategies, policies and procedures. Be accountable to the management of a Specialist Category Manager Essential Experience CIPS Level 5 is required to be considered for the role or similar At least 5 years' experience within Category Management is required NHS or Public Sector experience is required including experience of working to PCR2015 Working knowledge of running procurements across a wide range of categories is required You MUST be able to get into Surrey 3 days per week If you are keen to be considered for this role and have the relevant experience required then please apply and one of the team will be in touch to discuss the role in greater detail.
About Us The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. About the role We have an exciting opportunity for a Facilities and Workspace Co-ordinator to join our team based in Brock Street, London, on a permanent basis. This is a full-time role working within the office, covering the core operational hours of 9:00am-5:00pm, Monday to Friday. Reporting to the Regional Workspace Manager you will deliver high quality front of house services and support the delivery of effective and efficient Workspace services for Guinness ensuring a high level of customer satisfaction. You will act as the first point of contact to customers, colleagues and building users and demonstrate the Guinness behaviours, presenting a welcoming impression to all visitors, so it is essential for you to be able to build strong working relationships with internal and external customers and be able to communicate effectively both verbally and in writing to ensure the timely and effective supply of Workspace Management services including deliveries and office supplies. This role also requires a wider range of skills such as testing of water, fire alarms and other building services to ensure compliance standards and measures are met. What we're looking for We're a customer-focussed organisation so we know that how we do things is just as important as what we do. You'll not only be an experienced Workspace Co-ordinator, but you'll also have great customer service skills and a willingness to go the extra mile to get the job done. You'll also be able to demonstrate: Experience of working in a customer focused environment responding to and resolving queries. Excellent oral and written communications. Good knowledge of Microsoft Office / IT literate Confident and personable Demonstrates the Guinness Behaviours. Essential Qualifications: Qualified to a GCSE Level 5 or equivalent in English& Maths. Interviews will be face-to-face at our Brock Street Office from Wednesday 29th May & Thursday 30th May 2024. If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
May 18, 2024
Full time
About Us The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. About the role We have an exciting opportunity for a Facilities and Workspace Co-ordinator to join our team based in Brock Street, London, on a permanent basis. This is a full-time role working within the office, covering the core operational hours of 9:00am-5:00pm, Monday to Friday. Reporting to the Regional Workspace Manager you will deliver high quality front of house services and support the delivery of effective and efficient Workspace services for Guinness ensuring a high level of customer satisfaction. You will act as the first point of contact to customers, colleagues and building users and demonstrate the Guinness behaviours, presenting a welcoming impression to all visitors, so it is essential for you to be able to build strong working relationships with internal and external customers and be able to communicate effectively both verbally and in writing to ensure the timely and effective supply of Workspace Management services including deliveries and office supplies. This role also requires a wider range of skills such as testing of water, fire alarms and other building services to ensure compliance standards and measures are met. What we're looking for We're a customer-focussed organisation so we know that how we do things is just as important as what we do. You'll not only be an experienced Workspace Co-ordinator, but you'll also have great customer service skills and a willingness to go the extra mile to get the job done. You'll also be able to demonstrate: Experience of working in a customer focused environment responding to and resolving queries. Excellent oral and written communications. Good knowledge of Microsoft Office / IT literate Confident and personable Demonstrates the Guinness Behaviours. Essential Qualifications: Qualified to a GCSE Level 5 or equivalent in English& Maths. Interviews will be face-to-face at our Brock Street Office from Wednesday 29th May & Thursday 30th May 2024. If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Job Role: Junior Storage and Virtualisation Engineer Location: Flexible - Hybrid - Work from Home / Client Sites Salary package: £30-40,000 + bonus + benefits Key skills: VMware, VCP, vSphere, ESX, HPE, Aruba, VCAP, VXRail, IBM Spectrum Protect, TSM, Tivoli, Tivoli Storage Manager, Dell/EMC, Incident Management, Problem Management, Veeam, Dell/EMC, DellEMC, Storage, SAN, Backup, Engineer, MSP, IT Service Provider MUST HAVE A UK DRIIVING LICENSE Chapman Tate Associates seeks a Junior Storage and Virtualisation Engineer to join this leading IT MSP that deliver a range of services and solutions around Cloud Computing, IT Managed Services, Storage/Backup Solutions, Unified Communications and Cyber Security. Working and supporting a varied range of customers the Storage and Virtualisation Consultant will be responsible for providing specialist support services to a range of customers in a diverse range of industries. Ideally you will have worked with and supported an VMware Solutions (vSphere, ESX) and Storage Solutions around Dell/EMC and HPE. The role will include the following: Design and delivery of IT infrastructure and Storage Services support Looking to storage and hardware issues and provide root cause analysis Change, Release and Incident Management effectively and timely Working to strict project deadlines in line with SLA's Skills and Experience: Proven track record of 3rd line infrastructure support experience Experience supporting the following Infrastructure solutions: VMware 5.5\6.0\6.5\6.7 (Clustered\Multiple site) HP\Cisco UCS\Dell servers Shared SAN Storage Other areas of the role will include: Provide client system administration, support and technical resolution Ensure internal/external processes and procedures are adhered to, in order to maintain consistency and quality of service Ensure runbooks are maintained and kept up to date for all assigned customers Working to customer Service Level Agreements (SLA's) Liaising with 3rd Party support companies Conducting daily, weekly and monthly checks within the customer environments to ensure they are running as expected Identify issues and help to drive improvements in customer satisfaction Skills and Experience: Essential: Experience working in a engineering and troubleshooting environment Exposure and understanding of IT Principles and technologies Demonstrable strong customer service focus Softer skills will include: Excellent communication skills, both written and verbal Professional appearance, well-mannered and a constructive attitude in all work-related matters Ability to handle multiple tasks and prioritise work to maintain required productivity levels Willingness to research and self-study to keep skills relevant Self-motivated, flexible in approach, enthusiastic team player and independent worker Strong rapport and relationship building skills with internal/external customers Strong personal drive, sense of responsibility and accountability, results driven Methodical in approach with sound analytical and problem-solving skills, and keen attention to detail Enjoys a challenge Excellent opportunity within a thriving business that look after and develop their staff. Apply online now for a quick turnaround.
May 18, 2024
Full time
Job Role: Junior Storage and Virtualisation Engineer Location: Flexible - Hybrid - Work from Home / Client Sites Salary package: £30-40,000 + bonus + benefits Key skills: VMware, VCP, vSphere, ESX, HPE, Aruba, VCAP, VXRail, IBM Spectrum Protect, TSM, Tivoli, Tivoli Storage Manager, Dell/EMC, Incident Management, Problem Management, Veeam, Dell/EMC, DellEMC, Storage, SAN, Backup, Engineer, MSP, IT Service Provider MUST HAVE A UK DRIIVING LICENSE Chapman Tate Associates seeks a Junior Storage and Virtualisation Engineer to join this leading IT MSP that deliver a range of services and solutions around Cloud Computing, IT Managed Services, Storage/Backup Solutions, Unified Communications and Cyber Security. Working and supporting a varied range of customers the Storage and Virtualisation Consultant will be responsible for providing specialist support services to a range of customers in a diverse range of industries. Ideally you will have worked with and supported an VMware Solutions (vSphere, ESX) and Storage Solutions around Dell/EMC and HPE. The role will include the following: Design and delivery of IT infrastructure and Storage Services support Looking to storage and hardware issues and provide root cause analysis Change, Release and Incident Management effectively and timely Working to strict project deadlines in line with SLA's Skills and Experience: Proven track record of 3rd line infrastructure support experience Experience supporting the following Infrastructure solutions: VMware 5.5\6.0\6.5\6.7 (Clustered\Multiple site) HP\Cisco UCS\Dell servers Shared SAN Storage Other areas of the role will include: Provide client system administration, support and technical resolution Ensure internal/external processes and procedures are adhered to, in order to maintain consistency and quality of service Ensure runbooks are maintained and kept up to date for all assigned customers Working to customer Service Level Agreements (SLA's) Liaising with 3rd Party support companies Conducting daily, weekly and monthly checks within the customer environments to ensure they are running as expected Identify issues and help to drive improvements in customer satisfaction Skills and Experience: Essential: Experience working in a engineering and troubleshooting environment Exposure and understanding of IT Principles and technologies Demonstrable strong customer service focus Softer skills will include: Excellent communication skills, both written and verbal Professional appearance, well-mannered and a constructive attitude in all work-related matters Ability to handle multiple tasks and prioritise work to maintain required productivity levels Willingness to research and self-study to keep skills relevant Self-motivated, flexible in approach, enthusiastic team player and independent worker Strong rapport and relationship building skills with internal/external customers Strong personal drive, sense of responsibility and accountability, results driven Methodical in approach with sound analytical and problem-solving skills, and keen attention to detail Enjoys a challenge Excellent opportunity within a thriving business that look after and develop their staff. Apply online now for a quick turnaround.
Gleeson are delighted to be working with one of the UKs biggest and most reputable law firms in their search for a Regional PR Manager to join their team in Birmingham. This is a fantastic opportunity for someone with strong PR experience looking to progress their career. Perhaps you're working within a PR agency, supporting professional services accounts and looking for a move in house? Or maybe you're in a position where you need a new challenge and looking for a career move - either way, I'd love to hear from you. You will work strategically and tactically to plan, deliver and manage proactive and reactive, value-added communications support working closely with the wider Marketing team and ensuring key regional communications objectives are delivered. You will work with local office heads and fee earners across the company's network of offices to agree communications activity that aligns with the relevant office and business plans and subsequently ensure the successful execution of all PR and communications within those plans as well as the measurement of results. You will produce high quality and engaging communications content across multiple regional business media channels for a variety of audiences including internal stakeholders. You will build and maintain excellent contacts across the relevant regional business media, and with the relevant external and internal stakeholders, including third party suppliers. "What will I be doing day-to-day?" Developing and managing the media relations strategy and plan and leading the press office work across the regional office network. Managing reactive media requests and working with the Communications Director on any reputational issues relating to the offices. Proactively seeking out news agenda driven opportunities, responding to planned media forward features and commentary opportunities. Developing and managing written content and commentary by creating press releases, articles and thought leadership pieces. Creating engaging social media content to sit alongside the media relations work being undertaken and build up relevant regional key journalist and external stakeholder relationships via our existing social media channels. Working with the Corporate Communications team to develop a range of regional press photography and video content that is needed to support regional and national PR and media relations work. Working closely with the Communications Director to ensure proactive regional PR and media activity aligns with the Group's Responsible Business strategy. Adopting a proactive and consultative approach and manage the PR and media activity for the regional office heads, as well as other external and internal stakeholders. Our client is offering a competitive salary and a discretionary bonus. You will be required to be in the office 2 days per week. If you have PR experience within the legal sector, great. But if you have PR experience and are looking to work more within corporate affairs, I'd love to hear from you. Please get in touch with Steve Smaylen for more information - (phone number removed). At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
May 18, 2024
Full time
Gleeson are delighted to be working with one of the UKs biggest and most reputable law firms in their search for a Regional PR Manager to join their team in Birmingham. This is a fantastic opportunity for someone with strong PR experience looking to progress their career. Perhaps you're working within a PR agency, supporting professional services accounts and looking for a move in house? Or maybe you're in a position where you need a new challenge and looking for a career move - either way, I'd love to hear from you. You will work strategically and tactically to plan, deliver and manage proactive and reactive, value-added communications support working closely with the wider Marketing team and ensuring key regional communications objectives are delivered. You will work with local office heads and fee earners across the company's network of offices to agree communications activity that aligns with the relevant office and business plans and subsequently ensure the successful execution of all PR and communications within those plans as well as the measurement of results. You will produce high quality and engaging communications content across multiple regional business media channels for a variety of audiences including internal stakeholders. You will build and maintain excellent contacts across the relevant regional business media, and with the relevant external and internal stakeholders, including third party suppliers. "What will I be doing day-to-day?" Developing and managing the media relations strategy and plan and leading the press office work across the regional office network. Managing reactive media requests and working with the Communications Director on any reputational issues relating to the offices. Proactively seeking out news agenda driven opportunities, responding to planned media forward features and commentary opportunities. Developing and managing written content and commentary by creating press releases, articles and thought leadership pieces. Creating engaging social media content to sit alongside the media relations work being undertaken and build up relevant regional key journalist and external stakeholder relationships via our existing social media channels. Working with the Corporate Communications team to develop a range of regional press photography and video content that is needed to support regional and national PR and media relations work. Working closely with the Communications Director to ensure proactive regional PR and media activity aligns with the Group's Responsible Business strategy. Adopting a proactive and consultative approach and manage the PR and media activity for the regional office heads, as well as other external and internal stakeholders. Our client is offering a competitive salary and a discretionary bonus. You will be required to be in the office 2 days per week. If you have PR experience within the legal sector, great. But if you have PR experience and are looking to work more within corporate affairs, I'd love to hear from you. Please get in touch with Steve Smaylen for more information - (phone number removed). At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Data Integrity Analyst - Insurance Permanent Based in London Hybrid role £50,000-£55,000 per annum + bonus and benefits The role: Coordination and management of key regulatory activities (operational) Support the business in the identification of data deficiencies and their proposed solutions Promote the use of DQPro to the wider business to support data quality initiatives Work closely with Senior/Management, Senior Data Integrity Analyst, Data Analyst and respective business areas to implement change effectively Provide detailed research, recommendations, and high-quality analytics to support key data and operational initiatives To be the main point of contact for all e-trading matters for internal stakeholders Support the Data Integrity Manager and Head of Data with data initiatives and strategic projects The requirements: Ability to analyse and interrogate data Experience managing or producing regulatory reporting Strong analytical and problem-solving skills, with the ability to manage and prioritise multiple initiatives Ability to effectively interact with all levels of internal and external stakeholders Clear demonstration of adherence to strict legal/regulatory deadlines Knowledge of Insurance and London Markets practices, including legal and regulatory requirements Strong communication skills Ability to present options with benefit and risks to wider business groups Drive change initiatives, proven background in delivering business change successfully Able to work independently and as a member of a high performing team to accomplish goals and objectives Experience working with DQPro and JIRA is preferred Strong writing skills - formal documentation, business proposals, memo's Good knowledge of Microsoft systems - intermediate/advanced in Excel Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
May 18, 2024
Full time
Data Integrity Analyst - Insurance Permanent Based in London Hybrid role £50,000-£55,000 per annum + bonus and benefits The role: Coordination and management of key regulatory activities (operational) Support the business in the identification of data deficiencies and their proposed solutions Promote the use of DQPro to the wider business to support data quality initiatives Work closely with Senior/Management, Senior Data Integrity Analyst, Data Analyst and respective business areas to implement change effectively Provide detailed research, recommendations, and high-quality analytics to support key data and operational initiatives To be the main point of contact for all e-trading matters for internal stakeholders Support the Data Integrity Manager and Head of Data with data initiatives and strategic projects The requirements: Ability to analyse and interrogate data Experience managing or producing regulatory reporting Strong analytical and problem-solving skills, with the ability to manage and prioritise multiple initiatives Ability to effectively interact with all levels of internal and external stakeholders Clear demonstration of adherence to strict legal/regulatory deadlines Knowledge of Insurance and London Markets practices, including legal and regulatory requirements Strong communication skills Ability to present options with benefit and risks to wider business groups Drive change initiatives, proven background in delivering business change successfully Able to work independently and as a member of a high performing team to accomplish goals and objectives Experience working with DQPro and JIRA is preferred Strong writing skills - formal documentation, business proposals, memo's Good knowledge of Microsoft systems - intermediate/advanced in Excel Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Salary: £46,280 - £48,000 Contract term: Permanent, full-time Location: Hybrid - Whitechapel, London (expected 2 days per week in office) Closing date: 10th June 2024, 9am The role The communications manager will play a central role in enhancing B Lab UK's credibility by leveraging our corporate milestones, data, insights, partnerships and public affairs work to reach priority audiences. You will work closely with our campaigns team to influence policymakers and develop thought-leadership to make a compelling case for an alternative to business as usual. You will be responsible for overseeing and optimising B Lab UK's press office function, including monitoring and responding to reputational risk across the B Corp movement. Primary responsibilities Drive the delivery of core components of the communication strategy, specifically owning our corporate communications, press office and acting as the first port of call for media issues management Developing and owning media strategies to increase the organisation's influence, build understanding of evolving standards and support our policy and public affairs ambitions. Lead B Lab UK's thought leadership agenda to raise the leadership team and organisation's profile and establish us as a leader in economic systems change Establish and leverage relationships with key journalists, aligned organisations and B Lab UK partners Line-manage members of the communications team, including the communications coordinator and leading the communications internship programme Procure and manage the day to day business of external communications providers (agency/freelance), monitoring and managing budgets, timelines and deliverables Collaborate with managers across the organisation, leading on cross-organisational projects where necessary Collaborate with B Lab network counterparts, ensuring UK communications plans align with B Lab Global and other regions Promote a respectful, diverse, equitable and inclusive work environment Skills and experience Experience writing briefs and procuring and managing agencies People management experience within the communications specialism A strong news sense and prior experience of delivering media relations campaigns or developing news stories Excellent written and oral communications skills, enjoying writing opinion pieces and developing thought-leadership alongside senior leaders Experience contributing to crisis communications processes and responses A good understanding, interest or experience in the UK public affairs environment Confident and inclusive team manager, taking a coaching attitude to upskill others What we give you Purpose-driven work supporting B Lab UK's mission of redefining the role of business as a force for good Hybrid and flexible working, we have a high trust environment and are advocates for right place working Flexible working hours (based around core working hours) Opportunity to work 4 days a week An excellent range of benefits including a generous holiday allowance, private medical and dental cover, generous pension scheme, annual wellbeing allowance, carers policy, volunteering days among other benefits An open, inclusive and collaborative working environment The office is closed over Christmas with no need to use your holiday entitlement We invest in professional development and have an open working environment giving you exposure to learn and develop in your career
May 18, 2024
Full time
Salary: £46,280 - £48,000 Contract term: Permanent, full-time Location: Hybrid - Whitechapel, London (expected 2 days per week in office) Closing date: 10th June 2024, 9am The role The communications manager will play a central role in enhancing B Lab UK's credibility by leveraging our corporate milestones, data, insights, partnerships and public affairs work to reach priority audiences. You will work closely with our campaigns team to influence policymakers and develop thought-leadership to make a compelling case for an alternative to business as usual. You will be responsible for overseeing and optimising B Lab UK's press office function, including monitoring and responding to reputational risk across the B Corp movement. Primary responsibilities Drive the delivery of core components of the communication strategy, specifically owning our corporate communications, press office and acting as the first port of call for media issues management Developing and owning media strategies to increase the organisation's influence, build understanding of evolving standards and support our policy and public affairs ambitions. Lead B Lab UK's thought leadership agenda to raise the leadership team and organisation's profile and establish us as a leader in economic systems change Establish and leverage relationships with key journalists, aligned organisations and B Lab UK partners Line-manage members of the communications team, including the communications coordinator and leading the communications internship programme Procure and manage the day to day business of external communications providers (agency/freelance), monitoring and managing budgets, timelines and deliverables Collaborate with managers across the organisation, leading on cross-organisational projects where necessary Collaborate with B Lab network counterparts, ensuring UK communications plans align with B Lab Global and other regions Promote a respectful, diverse, equitable and inclusive work environment Skills and experience Experience writing briefs and procuring and managing agencies People management experience within the communications specialism A strong news sense and prior experience of delivering media relations campaigns or developing news stories Excellent written and oral communications skills, enjoying writing opinion pieces and developing thought-leadership alongside senior leaders Experience contributing to crisis communications processes and responses A good understanding, interest or experience in the UK public affairs environment Confident and inclusive team manager, taking a coaching attitude to upskill others What we give you Purpose-driven work supporting B Lab UK's mission of redefining the role of business as a force for good Hybrid and flexible working, we have a high trust environment and are advocates for right place working Flexible working hours (based around core working hours) Opportunity to work 4 days a week An excellent range of benefits including a generous holiday allowance, private medical and dental cover, generous pension scheme, annual wellbeing allowance, carers policy, volunteering days among other benefits An open, inclusive and collaborative working environment The office is closed over Christmas with no need to use your holiday entitlement We invest in professional development and have an open working environment giving you exposure to learn and develop in your career
Quantity Surveyor Job location: Warwick Office (1 day per week) + Work From Home (Agile) Job type: Full time, permanent Job reference: (00)474 Telent are hiring for a Quantity Surveyor to join the Network Services Wireless team. This is a brand-new position due to an increase in workload across the Wireless Telecommunications specialism! Reporting into the Bid & Pre-Sales Manager, the successful Quantity Surveyor will be responsible for managing all aspects of Quantity Surveying - project cost control from tender stage to final account stage. This is an "Agile working" role, which will see you working out of our Warwick Headquarters at least 1 day per week and mainly working from home / remote working. This Quantity Surveyor position will see you work with some UK's major Mobile Network Operators (MNO's). Telent usually work on around 20-30 Wireless Telecoms build projects per month, with sites located across the UK. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Quantity Surveyor - What you'll do: Preparing and ensuring (i) monthly client applications for payment are issued in accordance with the contract and (ii) timely certification and payment by the client Administration of contracts (with support from commercial) Reporting monthly on cost/value reconciliations Support the project manager in the preparation of claims for delay and associated quantum Working with the project manager to prepare and present the monthly contract review to senior management team. Payment and commercial management of Suppliers/Sub-Contractors Ensuring compliance with company policies and procedures, health and safety regulations, and quality standards Interpreting drawings to establish costings and providing estimates where required Quantity Surveyor: Who you are: You will have experience working as a Quantity Surveyor in a the Wireless Telecoms industry or a similar industry, with excellent stakeholder management, estimating, cost control, reporting and communication skills. The successful Quantity Surveyor will also ideally come from the Mobile Network Operators sector, with knowledge of the industry; however, we are also interested in a Quantity Surveyor from Construction or Commercial Property industries. Quantity Surveyor - Key Requirements: Demonstrable Quantity Surveying experience working either for a Client, Contractor or Sub-Contractor Ideally from the Wireless Telecoms industry Ideally qualified to Degree level or equivalent Working towards the APC for MRICS or ACIOB chartership Possess commercial awareness Competent user of Microsoft Office package Telent - What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Competitive salary Company car allowance scheme 34 days holiday, including public bank holidays, plus the option to buy or sell five days each year Company matched pension scheme (up to 6% contribution matched) Access to a full range of (internal and externally led) training courses A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent via our website.
May 18, 2024
Full time
Quantity Surveyor Job location: Warwick Office (1 day per week) + Work From Home (Agile) Job type: Full time, permanent Job reference: (00)474 Telent are hiring for a Quantity Surveyor to join the Network Services Wireless team. This is a brand-new position due to an increase in workload across the Wireless Telecommunications specialism! Reporting into the Bid & Pre-Sales Manager, the successful Quantity Surveyor will be responsible for managing all aspects of Quantity Surveying - project cost control from tender stage to final account stage. This is an "Agile working" role, which will see you working out of our Warwick Headquarters at least 1 day per week and mainly working from home / remote working. This Quantity Surveyor position will see you work with some UK's major Mobile Network Operators (MNO's). Telent usually work on around 20-30 Wireless Telecoms build projects per month, with sites located across the UK. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Quantity Surveyor - What you'll do: Preparing and ensuring (i) monthly client applications for payment are issued in accordance with the contract and (ii) timely certification and payment by the client Administration of contracts (with support from commercial) Reporting monthly on cost/value reconciliations Support the project manager in the preparation of claims for delay and associated quantum Working with the project manager to prepare and present the monthly contract review to senior management team. Payment and commercial management of Suppliers/Sub-Contractors Ensuring compliance with company policies and procedures, health and safety regulations, and quality standards Interpreting drawings to establish costings and providing estimates where required Quantity Surveyor: Who you are: You will have experience working as a Quantity Surveyor in a the Wireless Telecoms industry or a similar industry, with excellent stakeholder management, estimating, cost control, reporting and communication skills. The successful Quantity Surveyor will also ideally come from the Mobile Network Operators sector, with knowledge of the industry; however, we are also interested in a Quantity Surveyor from Construction or Commercial Property industries. Quantity Surveyor - Key Requirements: Demonstrable Quantity Surveying experience working either for a Client, Contractor or Sub-Contractor Ideally from the Wireless Telecoms industry Ideally qualified to Degree level or equivalent Working towards the APC for MRICS or ACIOB chartership Possess commercial awareness Competent user of Microsoft Office package Telent - What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Competitive salary Company car allowance scheme 34 days holiday, including public bank holidays, plus the option to buy or sell five days each year Company matched pension scheme (up to 6% contribution matched) Access to a full range of (internal and externally led) training courses A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent via our website.
Job Title: Digital Product Manager Location: Slough/Hybrid role with office and home working Salary: 70k-80k pa (depending on experience) Henderson Brown is exclusively partnered with a market leading telecommunications business in the recruitment of a Digital Product Manager in this newly created role. Our client is a leading supplier of PAYG sims and mobile accessories into independent and national retail, partnering with well recognised retailers and network providers. With impressive and stable growth, the company are keen to stay ahead of the technology curve and have launched their own eSIM service. As a result, we are seeking a versatile and proactive Digital Product Manager to drive the development and manage the eSIM platform, app, and 3rd party & consumer websites. This role will be pivotal in driving the development and growth of the company's eSIM-enabled products by managing the technology and acquisition & conversion partners. The ideal candidate will have a strong background in technology, digital product development/management, and a good understanding of direct/indirect customer acquisition. Responsibilities include: Lead product development to define user stories, product requirements, prioritise features, and drive the development of digital products and enhancements. Develop and maintain a comprehensive product roadmap, ensuring alignment with consumer acquisition & conversion objectives, market trends, and business goals. Conduct market research and competitive analysis to identify opportunities for innovation and differentiation in the market. Manage technology to optimize product offering, time to market, and customer acquisition, conversion, and retention. Work with external teams to deliver integrated acquisition & conversion campaigns across various digital channels, including online advertising, social media, email marketing, and partnerships. Lead product launches and go-to-market strategies, collaborating with marketing and customer support teams to ensure successful product adoption and customer satisfaction. Work with business development to identify and sign up key new business channels and partnerships. Define and track key performance indicators (KPIs) related to consumer acquisition, conversion & retention, and product development, such as cost per acquisition (CPA), conversion rates, product adoption & retention rates, and customer satisfaction scores. Qualifications: Bachelor's degree in marketing, business, engineering, computer science, or a related field; MBA or equivalent experience preferred. Proven track record of developing and executing digital products or services. Strong understanding of technology (ideally eSim/mobile telecoms), digital product management, and product development methodologies (e.g., Agile). Proficiency in digital marketing tools and platforms and analytics tools. Analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions. Excellent communication and collaboration skills, with the ability to work effectively across teams and influence stakeholders. Experience working in an Agile development environment. Passion for innovation and delivering exceptional user experiences through technology. In return for your hard work: A salary of 70,000- 80,000 depending on experience Discretionary company bonus Hybrid working arrangement 25 days annual leave + bank holiday If you are a strategic thinker with a passion for digital innovation and a track record of driving product success, we invite you to apply for this exciting opportunity.
May 18, 2024
Full time
Job Title: Digital Product Manager Location: Slough/Hybrid role with office and home working Salary: 70k-80k pa (depending on experience) Henderson Brown is exclusively partnered with a market leading telecommunications business in the recruitment of a Digital Product Manager in this newly created role. Our client is a leading supplier of PAYG sims and mobile accessories into independent and national retail, partnering with well recognised retailers and network providers. With impressive and stable growth, the company are keen to stay ahead of the technology curve and have launched their own eSIM service. As a result, we are seeking a versatile and proactive Digital Product Manager to drive the development and manage the eSIM platform, app, and 3rd party & consumer websites. This role will be pivotal in driving the development and growth of the company's eSIM-enabled products by managing the technology and acquisition & conversion partners. The ideal candidate will have a strong background in technology, digital product development/management, and a good understanding of direct/indirect customer acquisition. Responsibilities include: Lead product development to define user stories, product requirements, prioritise features, and drive the development of digital products and enhancements. Develop and maintain a comprehensive product roadmap, ensuring alignment with consumer acquisition & conversion objectives, market trends, and business goals. Conduct market research and competitive analysis to identify opportunities for innovation and differentiation in the market. Manage technology to optimize product offering, time to market, and customer acquisition, conversion, and retention. Work with external teams to deliver integrated acquisition & conversion campaigns across various digital channels, including online advertising, social media, email marketing, and partnerships. Lead product launches and go-to-market strategies, collaborating with marketing and customer support teams to ensure successful product adoption and customer satisfaction. Work with business development to identify and sign up key new business channels and partnerships. Define and track key performance indicators (KPIs) related to consumer acquisition, conversion & retention, and product development, such as cost per acquisition (CPA), conversion rates, product adoption & retention rates, and customer satisfaction scores. Qualifications: Bachelor's degree in marketing, business, engineering, computer science, or a related field; MBA or equivalent experience preferred. Proven track record of developing and executing digital products or services. Strong understanding of technology (ideally eSim/mobile telecoms), digital product management, and product development methodologies (e.g., Agile). Proficiency in digital marketing tools and platforms and analytics tools. Analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions. Excellent communication and collaboration skills, with the ability to work effectively across teams and influence stakeholders. Experience working in an Agile development environment. Passion for innovation and delivering exceptional user experiences through technology. In return for your hard work: A salary of 70,000- 80,000 depending on experience Discretionary company bonus Hybrid working arrangement 25 days annual leave + bank holiday If you are a strategic thinker with a passion for digital innovation and a track record of driving product success, we invite you to apply for this exciting opportunity.
Job Description Senior Compliance Specialist - Data Reporting of the Role This role reports to Head of Legal - Technology, Adtech and Data Overview of job Data goes to the heart of what we do, which is why it is important to build and maintain the trust of our listeners, employees and partners. Data is particularly relevant to our Digital Ad Exchange (DAX) which serves targeted advertising to listeners of Global's and its partners' digital audio streams. We are looking for a Senior Data Protection Compliance Specialist of circa 5 years experience in data privacy, to join our legal and compliance team in London. The successful candidate will have an in-depth knowledge of, and experience of advising on data protection, ideally in an adtech, digital and/or tech environment and will be: Advising on: data protection issues arising across Global's business which spans radio, podcasts, adtech, outdoor advertising, live music events, competitions and brand promotions; new products, features and systems; and complex issues relating to profiling of individuals, serving of targeted advertising and data matching. Drafting, reviewing and updating internal and external privacy policies and cookies policies. Staying up-to-date and advising on changes to the law relating to data protection and regulatory and industry developments. Supporting the business on its DPIAs and ROPA. Drafting and reviewing data processing agreements and data sharing agreements. Supporting data protection compliance across a variety of business areas including HR, Customer Support, Techonolgy & Digital. Overseeing a data privacy assistant who is responsible for: the management of data subject requests and all correspondence with the privacy inbox, ICO registrations and renewals, posting of interesting articles about privacy on internal channels, and developing and delivering training to various teams across a business. Liaising with relevant internal stakeholders and Global's external DPO. 3 best things about the job Being part of a friendly Legal team with exposure to a variety of teams across the business spanning, live music events, radio, podcasts, brand promotions outdoor advertising, adtech, outdoor advertising and competitions. We champion your development and networking by offering access to a wide variety of training courses and encouraging you to attend key industry conferences. The data protection landscape is constantly changing and Global is always seeking to be at the cutting edge of new technologies. There will always be new and interesting projects to get involved with! Measures of success - In the first few months, you would have : Advised on data privacy issues that are specific to Global's business which spans radio, podcast, adtech, outdoor advertising, live music events and competitions and brand promotions. Attended regular meetings and built relationships with Global's external DPO and several key internal stakeholders (e.g. CRM, Customer Support, Commercial (sales team), Information Security, People & Culture departments, etc). Identified (and possibly attended) key industry conferences such as the IAPP Data Protection Intensive. Developed a compliance roadmap, with a vision for the people, tools and methodology you will use to deliver on that roadmap. Built up an understanding of what personal data is processed by the business including how Global's DAX platform works. Reviewed and negotiated data processing and data sharing agreements. Tackled some interesting and technically challenging issues related to profiling of individuals, targeted advertising and data matching. Overseen management of data subject rights requests and data breaches. Helped to maintain the Record of Processing Activity (ROPA). Responsibilities of the role Leading the data privacy team on: data and adtech projects across the business (and any new businesses acquired by Global); facilitating data privacy impact assessments between the business and the DPO; keeping up-to-date with changes to data protection legislation and any changes to industry frameworks; data protection terms within commercial and adtech contracts and advice for the DAX business; the management of data breaches; all aspects of data privacy compliance, including the ROPA, data subject rights requests and other queries and responding within the statutory timeframes; internal data privacy audits by the DPO and co-ordinating remedial actions; the delivery of training and guidance to the business at department and company-wide level; updates to privacy and cookie policies and guidance as required; working with internal stakeholders to evaluate the data protection risks under contracts and advise on due diligence questionnaires, data processing and sharing agreements and international transfers; and overseeing ICO registrations, renewals and preparing responses to any communications from the ICO; What you will need The ideal candidate: Is a Senior Data Protection Compliance Specialist, with circa 5 years experience advising on protection matters ideally in the media, adtech or technology sectors. Holds CIPP/E, CIPP/M, CIPP/US or equivalent qualifications. Any additional data protection training is helpful. Can identify and remedy complex legal issues with limited assistance from external legal counsel for specialist advice, possessing foresight, intuition, and a confident approach to managing legal risk. Is able to provide pragmatic, concise, clear and commercial advice. Works in a collaborative way with a variety of stakeholders across the business . Can manage their own workload and work independently, with their priorities being set by their manager. Has ability to inspire trust and confidence in others and quickly build relationships, gain respect and attention. The ability to challenge in a compelling and tactful manner where necessary. Has experience working in a fast-paced and dynamic environment. Can deliver engaging data protection training to people with differing levels of data privacy experience. Will bring broader perspectives and views through best practice or knowledge. Has strong organisational and project management skills. Has great attention to detail together with the ability to see the bigger picture. Help to maintain an environment where diverse views and experiences are welcomed, contributing to a sense of trust and purpose. Live and breathe our Global values and role-model them to other Globallers. A genuine passion for data protection and an interest in its application to new technologies such as AI. Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. We will always seek to make appropriate adjustments to the recruitment process and workplace to be fully inclusive to people with different needs and working styles. If you require us to make any reasonable adjustments for you or to disclose a condition, please email
May 18, 2024
Full time
Job Description Senior Compliance Specialist - Data Reporting of the Role This role reports to Head of Legal - Technology, Adtech and Data Overview of job Data goes to the heart of what we do, which is why it is important to build and maintain the trust of our listeners, employees and partners. Data is particularly relevant to our Digital Ad Exchange (DAX) which serves targeted advertising to listeners of Global's and its partners' digital audio streams. We are looking for a Senior Data Protection Compliance Specialist of circa 5 years experience in data privacy, to join our legal and compliance team in London. The successful candidate will have an in-depth knowledge of, and experience of advising on data protection, ideally in an adtech, digital and/or tech environment and will be: Advising on: data protection issues arising across Global's business which spans radio, podcasts, adtech, outdoor advertising, live music events, competitions and brand promotions; new products, features and systems; and complex issues relating to profiling of individuals, serving of targeted advertising and data matching. Drafting, reviewing and updating internal and external privacy policies and cookies policies. Staying up-to-date and advising on changes to the law relating to data protection and regulatory and industry developments. Supporting the business on its DPIAs and ROPA. Drafting and reviewing data processing agreements and data sharing agreements. Supporting data protection compliance across a variety of business areas including HR, Customer Support, Techonolgy & Digital. Overseeing a data privacy assistant who is responsible for: the management of data subject requests and all correspondence with the privacy inbox, ICO registrations and renewals, posting of interesting articles about privacy on internal channels, and developing and delivering training to various teams across a business. Liaising with relevant internal stakeholders and Global's external DPO. 3 best things about the job Being part of a friendly Legal team with exposure to a variety of teams across the business spanning, live music events, radio, podcasts, brand promotions outdoor advertising, adtech, outdoor advertising and competitions. We champion your development and networking by offering access to a wide variety of training courses and encouraging you to attend key industry conferences. The data protection landscape is constantly changing and Global is always seeking to be at the cutting edge of new technologies. There will always be new and interesting projects to get involved with! Measures of success - In the first few months, you would have : Advised on data privacy issues that are specific to Global's business which spans radio, podcast, adtech, outdoor advertising, live music events and competitions and brand promotions. Attended regular meetings and built relationships with Global's external DPO and several key internal stakeholders (e.g. CRM, Customer Support, Commercial (sales team), Information Security, People & Culture departments, etc). Identified (and possibly attended) key industry conferences such as the IAPP Data Protection Intensive. Developed a compliance roadmap, with a vision for the people, tools and methodology you will use to deliver on that roadmap. Built up an understanding of what personal data is processed by the business including how Global's DAX platform works. Reviewed and negotiated data processing and data sharing agreements. Tackled some interesting and technically challenging issues related to profiling of individuals, targeted advertising and data matching. Overseen management of data subject rights requests and data breaches. Helped to maintain the Record of Processing Activity (ROPA). Responsibilities of the role Leading the data privacy team on: data and adtech projects across the business (and any new businesses acquired by Global); facilitating data privacy impact assessments between the business and the DPO; keeping up-to-date with changes to data protection legislation and any changes to industry frameworks; data protection terms within commercial and adtech contracts and advice for the DAX business; the management of data breaches; all aspects of data privacy compliance, including the ROPA, data subject rights requests and other queries and responding within the statutory timeframes; internal data privacy audits by the DPO and co-ordinating remedial actions; the delivery of training and guidance to the business at department and company-wide level; updates to privacy and cookie policies and guidance as required; working with internal stakeholders to evaluate the data protection risks under contracts and advise on due diligence questionnaires, data processing and sharing agreements and international transfers; and overseeing ICO registrations, renewals and preparing responses to any communications from the ICO; What you will need The ideal candidate: Is a Senior Data Protection Compliance Specialist, with circa 5 years experience advising on protection matters ideally in the media, adtech or technology sectors. Holds CIPP/E, CIPP/M, CIPP/US or equivalent qualifications. Any additional data protection training is helpful. Can identify and remedy complex legal issues with limited assistance from external legal counsel for specialist advice, possessing foresight, intuition, and a confident approach to managing legal risk. Is able to provide pragmatic, concise, clear and commercial advice. Works in a collaborative way with a variety of stakeholders across the business . Can manage their own workload and work independently, with their priorities being set by their manager. Has ability to inspire trust and confidence in others and quickly build relationships, gain respect and attention. The ability to challenge in a compelling and tactful manner where necessary. Has experience working in a fast-paced and dynamic environment. Can deliver engaging data protection training to people with differing levels of data privacy experience. Will bring broader perspectives and views through best practice or knowledge. Has strong organisational and project management skills. Has great attention to detail together with the ability to see the bigger picture. Help to maintain an environment where diverse views and experiences are welcomed, contributing to a sense of trust and purpose. Live and breathe our Global values and role-model them to other Globallers. A genuine passion for data protection and an interest in its application to new technologies such as AI. Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. We will always seek to make appropriate adjustments to the recruitment process and workplace to be fully inclusive to people with different needs and working styles. If you require us to make any reasonable adjustments for you or to disclose a condition, please email