SF Recruitment are working with a growing, established professional services business who are looking to recruit an experienced HR generalist. This is a great opportunity to be part of an amazing HR team and a business that look after their employees. Salary: £28,000 - £32,000 Site based -full time 09:00 - 17:30 Parking on site Responsibilities - Providing generalist HR support to the wider business, including improving onboarding, coaching and guiding managers on people related issues. - Provide 1st line support on ER cases including disciplinary and grievances, and capability - escalating more complex cases to the HRBP - Working with the business to improve onboarding and retention - Manging probationary periods and flexile working requests - Managing the attendance management system - Providing support on ad hoc HR projects - Support with TUPE, redundancy and change management programmes Required - Previous HR experience essential - Self starter and the ability to prioritise workload - CIPD Level 3 or above
May 20, 2024
Full time
SF Recruitment are working with a growing, established professional services business who are looking to recruit an experienced HR generalist. This is a great opportunity to be part of an amazing HR team and a business that look after their employees. Salary: £28,000 - £32,000 Site based -full time 09:00 - 17:30 Parking on site Responsibilities - Providing generalist HR support to the wider business, including improving onboarding, coaching and guiding managers on people related issues. - Provide 1st line support on ER cases including disciplinary and grievances, and capability - escalating more complex cases to the HRBP - Working with the business to improve onboarding and retention - Manging probationary periods and flexile working requests - Managing the attendance management system - Providing support on ad hoc HR projects - Support with TUPE, redundancy and change management programmes Required - Previous HR experience essential - Self starter and the ability to prioritise workload - CIPD Level 3 or above
Single Homeless Project has an opportunity for two Project Worker Complex Needs to join and work in our Ashley Road and Milton House projects based in London. You will join us on a either a full time or part time, permanent basis and in return, you will receive a competitive salary starting at £28,247.60 and rising incrementally to £30,342.85 per annum. Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. SHP (Single Homeless Project) is one of London s leading homelessness prevention charities and a dynamic and growing organisation changing 10,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs. About the Project Worker Complex Needs role: We are seeking experienced and highly motivated staff members for our Complex Needs Accommodation Service. The role will require you to work alongside the Regional Services Manager , to provide a high level of support to these clients at our Ashley Road and Milton House projects. You will be in a specialist role designed to work with people with complex support needs relating to: mental ill health, physical health & substance use needs. You will also play a key part in reducing the risk of re-offending, liaising with external professionals, preventing homelessness and promoting the independence and social inclusion of these clients. SHP Islington Complex Needs services have a full time Project Worker Complex Needs position (Milton House) and a part-time Project Worker Complex Needs (Ashley Road) position available. The working rota for this post is Monday - Friday. (no weekend shifts) and a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm) Skills and experience we're looking for in our Project Worker Complex Needs: Previous experience of working with people with complex support needs. Ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector. A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing Date: Sunday 2nd June at Midnight Interview Date: 12th -14th June Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Project Worker Complex Needs - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
May 20, 2024
Full time
Single Homeless Project has an opportunity for two Project Worker Complex Needs to join and work in our Ashley Road and Milton House projects based in London. You will join us on a either a full time or part time, permanent basis and in return, you will receive a competitive salary starting at £28,247.60 and rising incrementally to £30,342.85 per annum. Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. SHP (Single Homeless Project) is one of London s leading homelessness prevention charities and a dynamic and growing organisation changing 10,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs. About the Project Worker Complex Needs role: We are seeking experienced and highly motivated staff members for our Complex Needs Accommodation Service. The role will require you to work alongside the Regional Services Manager , to provide a high level of support to these clients at our Ashley Road and Milton House projects. You will be in a specialist role designed to work with people with complex support needs relating to: mental ill health, physical health & substance use needs. You will also play a key part in reducing the risk of re-offending, liaising with external professionals, preventing homelessness and promoting the independence and social inclusion of these clients. SHP Islington Complex Needs services have a full time Project Worker Complex Needs position (Milton House) and a part-time Project Worker Complex Needs (Ashley Road) position available. The working rota for this post is Monday - Friday. (no weekend shifts) and a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm) Skills and experience we're looking for in our Project Worker Complex Needs: Previous experience of working with people with complex support needs. Ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector. A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing Date: Sunday 2nd June at Midnight Interview Date: 12th -14th June Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Project Worker Complex Needs - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
About the role Role Summary To work as part of the Housing Options Team, providing administrative assistance and support to ensure the effective and efficient allocation of housing resources in accordance with customer needs and relevant policy and procedure. Location: Tunbridge Wells or Epsom Salary: £25,681# Hours: 35 Contract: Permanent Probation Period: 6 Months Notice Period: 1 Month Who are we? Town and Country Housing are a housing association that covers Kent and Sussex, with our head office in Tunbridge Wells. We provide more than 10,000 homes in 15 local authority areas and became a subsidiary of the Peabody Group in 2019. We currently have over 300 employees based at various locations across Kent and promote hybrid working. What will you be doing? Role Specific Responsibilities Co-ordinate the issuing of and assist residents or their representatives to complete Notice to End Tenancy forms; ensuring the relevant notice period is adhered to. Provide guidance to Customer Service Advisors on end of tenancy processes and issues. Ensure that the relevant Housing Options Officer, Neighbourhood Housing Manager, and Income Manager are aware that Notice to End Tenancy has been given. Request pre-void inspections and timescale for completion or issue pre-void information pack as appropriate. Load properties on relevant Housing Management System. Tenant Termination and Lettings (TTL) management system for finance to assess re-let rent. Ensure all due to be void properties are recorded on the relevant systems. Ensure arrangements are in place for prompt return of keys by liaising with outgoing tenant, next of kin or other representative and other TCH teams as required. Ensure returned keys are recorded and distributed to Contractors promptly to minimise void turn-around times. Terminate rent accounts on relevant Housing Management System on receipt of keys from tenants. Manage the list of void properties due to be void, in void works and ready to let (but not re-let) and ensure status is regularly updated. Produce regular and ad hoc reports as required to include void and due to be void properties for the weekly void meeting, temporarily unavailable, out of management and long-term void reports for the Asset Management Group meeting. Attending the voids meeting with the Housing Options Manager and co-ordinating through systems and issuing update to the Housing Options Officers, Tenancy Management, Support Officers, and all other relevant parties. Liaise with Contractors to ensure TCH are provided with the necessary certification to be able to relet properties; co-ordinate and manage return of keys, issue of paint packs and gas and electrical safety certificates. Assist with general telephone enquiries from customers and colleagues related to voids and allocations processes, ensuring a prompt informed response to queries. Collate and raise purchase orders on the computerised invoice system for Decoration Packs to be issued to new tenants. Inform Decoration Pack providers of changes to authorised personnel and maintain an adequate supply of paint pack literature. Maintain details of paint packs issued and liaise with finance to ensure the monthly Decoration invoice is verified, approved and goods receipted, to enable payment to be made promptly. Use computerised invoice system to code and approve invoices (including heating, lighting, and council tax) for void properties. Apply for class B council tax exemptions where relevant and applicable. Manage British Gas portal input when properties become vacant, during the void period and when properties are let. Assist the Housing Options Manager to provide feedback on properties that are long term voids for the monthly KPI reports. Be responsible for ensuring void management systems are set up and maintained and ensure that end of tenancy and void scanning is kept up to date. Issue due to be void lists to Voids Contractors, Neighbourhood Housing Managers, Income Managers and Housing Options Team. Contribute to the review and development of effective voids management systems and procedures. Develop good relations and consult with voids contractors and asset management, to ensure smooth management of the void administration process to keep void times to a minimum. General To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. Recognise, respect, and promote the different roles and diversity of individuals. To actively contribute towards the key performance indicators and professional standards. Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. To participate in training, attend other meetings, and staff events as required. Be an effective member of your team, presenting a positive impression of your section and the Group. Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. Maintain awareness of budget requirements and value for money while delivering your role. Consider and highlight any risk to the organisation or individuals whilst delivering your role. Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. This role may involve visiting other offices and stock and you may be required to have your own car and full driving licence. This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. About You Education & Qualifications Maths and English GCSEs or equivalent skills/experience. Key Skills & Competencies Working in a customer facing environment with demonstrable customer care skills. Providing housing related advice and information (Desirable). Processing and recording information accurately in a clear and concise way. Ability to store and retrieve data and competent use of Microsoft Office. Use of Touchpoint and SharePoint and specialist housing systems e.g. Genero (Desirable). Understanding and sensitivity to confidentiality and data protection. Behaviours Commitment to Customer Care - The desire to address the needs of customers in a way that shows commitment to excellent customer service. Communication - Able to communicate effectively, clearly and sensitively, verbally and in writing with people having a broad range of roles and capabilities. Commitment to Customer Care - The desire to address the needs of customers in a way that shows commitment to excellent customer service. Analytical Skills and Business Awareness - Able to analyse information and data logically and reaches sound conclusions. Understand the business environment of TCH. Relationship Management - The ability to interact and build productive relationships internally and externally. Resilience - Demonstrates resilience in pressured and stressful situations. Self-Management - The ability to organise and prioritise work, meet deadlines, work under pressure, and handle a number of tasks simultaneously and accurately. Why Choose Us Contributory pension scheme 4% to 10% matched contributions Hybrid working Free onsite car parking Life assurance of 4x annual salary (Terms and Conditions apply) 30 days annual leave in addition to bank holidays Two volunteer days per year Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions) Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses Extensive annual Staff Wellbeing programme Enhanced maternity, paternity, and shared parental leave provision Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Annual flu vaccinations Access to an extensive range of corporate discounts on shopping, travel & days out Social events, including lunchtime walking, rounders, festive Fridays Travel loan Applications Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications. Please note: As an employer, Town & Country Housing does not provide sponsorship as a licensed UK employer. Key dates . click apply for full job details
May 20, 2024
Full time
About the role Role Summary To work as part of the Housing Options Team, providing administrative assistance and support to ensure the effective and efficient allocation of housing resources in accordance with customer needs and relevant policy and procedure. Location: Tunbridge Wells or Epsom Salary: £25,681# Hours: 35 Contract: Permanent Probation Period: 6 Months Notice Period: 1 Month Who are we? Town and Country Housing are a housing association that covers Kent and Sussex, with our head office in Tunbridge Wells. We provide more than 10,000 homes in 15 local authority areas and became a subsidiary of the Peabody Group in 2019. We currently have over 300 employees based at various locations across Kent and promote hybrid working. What will you be doing? Role Specific Responsibilities Co-ordinate the issuing of and assist residents or their representatives to complete Notice to End Tenancy forms; ensuring the relevant notice period is adhered to. Provide guidance to Customer Service Advisors on end of tenancy processes and issues. Ensure that the relevant Housing Options Officer, Neighbourhood Housing Manager, and Income Manager are aware that Notice to End Tenancy has been given. Request pre-void inspections and timescale for completion or issue pre-void information pack as appropriate. Load properties on relevant Housing Management System. Tenant Termination and Lettings (TTL) management system for finance to assess re-let rent. Ensure all due to be void properties are recorded on the relevant systems. Ensure arrangements are in place for prompt return of keys by liaising with outgoing tenant, next of kin or other representative and other TCH teams as required. Ensure returned keys are recorded and distributed to Contractors promptly to minimise void turn-around times. Terminate rent accounts on relevant Housing Management System on receipt of keys from tenants. Manage the list of void properties due to be void, in void works and ready to let (but not re-let) and ensure status is regularly updated. Produce regular and ad hoc reports as required to include void and due to be void properties for the weekly void meeting, temporarily unavailable, out of management and long-term void reports for the Asset Management Group meeting. Attending the voids meeting with the Housing Options Manager and co-ordinating through systems and issuing update to the Housing Options Officers, Tenancy Management, Support Officers, and all other relevant parties. Liaise with Contractors to ensure TCH are provided with the necessary certification to be able to relet properties; co-ordinate and manage return of keys, issue of paint packs and gas and electrical safety certificates. Assist with general telephone enquiries from customers and colleagues related to voids and allocations processes, ensuring a prompt informed response to queries. Collate and raise purchase orders on the computerised invoice system for Decoration Packs to be issued to new tenants. Inform Decoration Pack providers of changes to authorised personnel and maintain an adequate supply of paint pack literature. Maintain details of paint packs issued and liaise with finance to ensure the monthly Decoration invoice is verified, approved and goods receipted, to enable payment to be made promptly. Use computerised invoice system to code and approve invoices (including heating, lighting, and council tax) for void properties. Apply for class B council tax exemptions where relevant and applicable. Manage British Gas portal input when properties become vacant, during the void period and when properties are let. Assist the Housing Options Manager to provide feedback on properties that are long term voids for the monthly KPI reports. Be responsible for ensuring void management systems are set up and maintained and ensure that end of tenancy and void scanning is kept up to date. Issue due to be void lists to Voids Contractors, Neighbourhood Housing Managers, Income Managers and Housing Options Team. Contribute to the review and development of effective voids management systems and procedures. Develop good relations and consult with voids contractors and asset management, to ensure smooth management of the void administration process to keep void times to a minimum. General To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. Recognise, respect, and promote the different roles and diversity of individuals. To actively contribute towards the key performance indicators and professional standards. Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. To participate in training, attend other meetings, and staff events as required. Be an effective member of your team, presenting a positive impression of your section and the Group. Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. Maintain awareness of budget requirements and value for money while delivering your role. Consider and highlight any risk to the organisation or individuals whilst delivering your role. Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. This role may involve visiting other offices and stock and you may be required to have your own car and full driving licence. This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. About You Education & Qualifications Maths and English GCSEs or equivalent skills/experience. Key Skills & Competencies Working in a customer facing environment with demonstrable customer care skills. Providing housing related advice and information (Desirable). Processing and recording information accurately in a clear and concise way. Ability to store and retrieve data and competent use of Microsoft Office. Use of Touchpoint and SharePoint and specialist housing systems e.g. Genero (Desirable). Understanding and sensitivity to confidentiality and data protection. Behaviours Commitment to Customer Care - The desire to address the needs of customers in a way that shows commitment to excellent customer service. Communication - Able to communicate effectively, clearly and sensitively, verbally and in writing with people having a broad range of roles and capabilities. Commitment to Customer Care - The desire to address the needs of customers in a way that shows commitment to excellent customer service. Analytical Skills and Business Awareness - Able to analyse information and data logically and reaches sound conclusions. Understand the business environment of TCH. Relationship Management - The ability to interact and build productive relationships internally and externally. Resilience - Demonstrates resilience in pressured and stressful situations. Self-Management - The ability to organise and prioritise work, meet deadlines, work under pressure, and handle a number of tasks simultaneously and accurately. Why Choose Us Contributory pension scheme 4% to 10% matched contributions Hybrid working Free onsite car parking Life assurance of 4x annual salary (Terms and Conditions apply) 30 days annual leave in addition to bank holidays Two volunteer days per year Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions) Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses Extensive annual Staff Wellbeing programme Enhanced maternity, paternity, and shared parental leave provision Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Annual flu vaccinations Access to an extensive range of corporate discounts on shopping, travel & days out Social events, including lunchtime walking, rounders, festive Fridays Travel loan Applications Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications. Please note: As an employer, Town & Country Housing does not provide sponsorship as a licensed UK employer. Key dates . click apply for full job details
Business Development Manager / Regional Sales Executive - office and home, field sales New business and Account Management Milton Keynes and Luton Postcodes Monday - Friday Salary: Starting 25,000k MK and LU and surrounding areas Car/Fuel Allowance: 300 per month up to 27,000 basic going up after probation uncapped ote, excellent benefits and career development We are delighted to offer a fantastic opportunity on behalf of our client as a Regional Sales Executive. Our client a leading transport services company are currently seeking a Regional Sales Executive to achieve profit growth through effective management of new and existing customer accounts from sale through to delivery by prospecting, telesales, field sales and account management. Main responsibilities . You will develop your own portfolio of customers by cold calling businesses via the telephone and attending your own sales appointments. Once the customer is on board you will process consignments, track and chase projects, perform all customer service tasks and develop the account on an ongoing basis. You will be the single point of contact for your customers at all times. The better the service you provide the more profit you will make. Bonus is paid on both new and retained business. Skills and experience required Full manual driving license Experience of working in a proactive cold calling sales role either on the phone or face-to-face Influencing skills are essential, this is a competitive industry Customer focused You will be smart and presentable and confident meeting and presenting to potential customers Good admin and organisation skills are also key to this role Apply now for an interview If you do not hear from us within seven days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly. James Recruitment is an employment consultancy and operates as an equal opportunities employer. "Recommend a Friend" Due to the demand for high calibre professional candidates we have introduced a recommend a friend incentive scheme. This scheme will reward the introduction to James Recruitment of an individual, either directly or indirectly. Should this individual find permanent employment through the use of our services and remain in that position for at least 3 months, we will thank you with a reward of 100 of retail vouchers. This scheme is open to both candidates and clients.
May 20, 2024
Full time
Business Development Manager / Regional Sales Executive - office and home, field sales New business and Account Management Milton Keynes and Luton Postcodes Monday - Friday Salary: Starting 25,000k MK and LU and surrounding areas Car/Fuel Allowance: 300 per month up to 27,000 basic going up after probation uncapped ote, excellent benefits and career development We are delighted to offer a fantastic opportunity on behalf of our client as a Regional Sales Executive. Our client a leading transport services company are currently seeking a Regional Sales Executive to achieve profit growth through effective management of new and existing customer accounts from sale through to delivery by prospecting, telesales, field sales and account management. Main responsibilities . You will develop your own portfolio of customers by cold calling businesses via the telephone and attending your own sales appointments. Once the customer is on board you will process consignments, track and chase projects, perform all customer service tasks and develop the account on an ongoing basis. You will be the single point of contact for your customers at all times. The better the service you provide the more profit you will make. Bonus is paid on both new and retained business. Skills and experience required Full manual driving license Experience of working in a proactive cold calling sales role either on the phone or face-to-face Influencing skills are essential, this is a competitive industry Customer focused You will be smart and presentable and confident meeting and presenting to potential customers Good admin and organisation skills are also key to this role Apply now for an interview If you do not hear from us within seven days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly. James Recruitment is an employment consultancy and operates as an equal opportunities employer. "Recommend a Friend" Due to the demand for high calibre professional candidates we have introduced a recommend a friend incentive scheme. This scheme will reward the introduction to James Recruitment of an individual, either directly or indirectly. Should this individual find permanent employment through the use of our services and remain in that position for at least 3 months, we will thank you with a reward of 100 of retail vouchers. This scheme is open to both candidates and clients.
JOB DESCRIPTION - Operations Officer - Project mangement Job Location: Evesham. Job Type: Full-time (Mon-Fri). The Role: Reporting to the Head of Department you will provide a leading role in the development and growth of the business, leading the creation and implementation of new services; supporting the progression of existing administrative functions; facilitating and ensuring high standards of services quality across the business. The role will engage with all areas of the business and also with clients and suppliers. Key Activities: Work collaboratively with colleagues across the business in the following key areas: Compliance o Creating and distributing compliance logins; recording compliance events and outcomes. o Administering claims handling authority across the business. o Administering internal audit and application of outcomes within continuous improvement. o Support in the preparation for client audit and administration of subsequent actions. Service development o Take a leading role in project work, typically in role of Senior Supplier and/or as project lead of minor projects. o Take a leading role in the design of new services; customer journey mapping; stakeholder analysis; process mapping; defining roles and responsibilities; determine appropriate management and performance metrics. o Work with clients, colleagues and service partners in the course of service development. o Ensure focus on the quality of customer experience, cost management and process efficiency. o Lead change management, ensuring the considered engagement of stakeholders and end-users. Quality assurance o Collaborate with colleagues in the continuous improvement of existing services. o Support colleagues and service quality through training initiatives. o Implement performance measures and monitor service quality, taking a lead to support team managers in continuous improvement. o Act as a key point of contact for clients in relation to process queries. Participate in any internal or external training as required, including CII, Project Management and Lean Six Sigma qualifications. The company will cover the cost of all training fees but reserves the right to claim back some or costs should you leave the company within a specified timeframe (as stipulated in the contract of employment). Abide by all relevant legal requirements, industry guidelines and company standards. Actively participate in team discussions to highlight issues and promote group learning. Perform other tasks as reasonably required by Line Managers or Senior Management. Skills and Experience required: Proven track record in an operational support role, Project managment ,engaging or leading service development and improvement. Extensive experience in a project environment is essential. Experience in a project management role is desirable. Strong verbal and written communication skills. Ability to present to c-suite colleagues and clients is essential. Excellent interpersonal skills. Able to quickly build positive and effective relationships. Well organised with excellent time management skills. Able to multitask effectively to meet varying deadlines. Excellent attention to detail and high levels of accuracy. Confident and comfortable working independently or under instruction. Strong IT skills, including MS Word, Outlook, PowerPoint and Teams. Strong skills in the use of MS Excel is essential; Data analytical skills are desirable. GCSE English Language grade 5/C or equivalent. Bachelor degree or equivalent in a business-related subject (preferred). Qualifications in project management and continuous improvement (eg, PRINCE2; Lean Six Sigma) are desirable, although training will be provided if necessary. Experience and qualifications within the insurance sector are desirable but not essential. Be flexible and adaptable to the changing demands of a growing business. Benefits: Generous company pension. Cycle to work scheme. Techscheme. Tools/equipment required for the performance of company duties. Life Insurance (following successful completion of probationary period). Private Medical Insurance (following successful completion of probationary period). Casual dress policy. Flexible Working. Free on-site parking (where available). EV charging points (where available). Employee Assistance Programme. Free gym membership (PureGym). Please note that due to the volume of applications if you haven't heard back within 2 weeks of applying, then unfortunately on this occasion you have been unsuccessful , please feel free to reapply for future opportunities
May 20, 2024
Full time
JOB DESCRIPTION - Operations Officer - Project mangement Job Location: Evesham. Job Type: Full-time (Mon-Fri). The Role: Reporting to the Head of Department you will provide a leading role in the development and growth of the business, leading the creation and implementation of new services; supporting the progression of existing administrative functions; facilitating and ensuring high standards of services quality across the business. The role will engage with all areas of the business and also with clients and suppliers. Key Activities: Work collaboratively with colleagues across the business in the following key areas: Compliance o Creating and distributing compliance logins; recording compliance events and outcomes. o Administering claims handling authority across the business. o Administering internal audit and application of outcomes within continuous improvement. o Support in the preparation for client audit and administration of subsequent actions. Service development o Take a leading role in project work, typically in role of Senior Supplier and/or as project lead of minor projects. o Take a leading role in the design of new services; customer journey mapping; stakeholder analysis; process mapping; defining roles and responsibilities; determine appropriate management and performance metrics. o Work with clients, colleagues and service partners in the course of service development. o Ensure focus on the quality of customer experience, cost management and process efficiency. o Lead change management, ensuring the considered engagement of stakeholders and end-users. Quality assurance o Collaborate with colleagues in the continuous improvement of existing services. o Support colleagues and service quality through training initiatives. o Implement performance measures and monitor service quality, taking a lead to support team managers in continuous improvement. o Act as a key point of contact for clients in relation to process queries. Participate in any internal or external training as required, including CII, Project Management and Lean Six Sigma qualifications. The company will cover the cost of all training fees but reserves the right to claim back some or costs should you leave the company within a specified timeframe (as stipulated in the contract of employment). Abide by all relevant legal requirements, industry guidelines and company standards. Actively participate in team discussions to highlight issues and promote group learning. Perform other tasks as reasonably required by Line Managers or Senior Management. Skills and Experience required: Proven track record in an operational support role, Project managment ,engaging or leading service development and improvement. Extensive experience in a project environment is essential. Experience in a project management role is desirable. Strong verbal and written communication skills. Ability to present to c-suite colleagues and clients is essential. Excellent interpersonal skills. Able to quickly build positive and effective relationships. Well organised with excellent time management skills. Able to multitask effectively to meet varying deadlines. Excellent attention to detail and high levels of accuracy. Confident and comfortable working independently or under instruction. Strong IT skills, including MS Word, Outlook, PowerPoint and Teams. Strong skills in the use of MS Excel is essential; Data analytical skills are desirable. GCSE English Language grade 5/C or equivalent. Bachelor degree or equivalent in a business-related subject (preferred). Qualifications in project management and continuous improvement (eg, PRINCE2; Lean Six Sigma) are desirable, although training will be provided if necessary. Experience and qualifications within the insurance sector are desirable but not essential. Be flexible and adaptable to the changing demands of a growing business. Benefits: Generous company pension. Cycle to work scheme. Techscheme. Tools/equipment required for the performance of company duties. Life Insurance (following successful completion of probationary period). Private Medical Insurance (following successful completion of probationary period). Casual dress policy. Flexible Working. Free on-site parking (where available). EV charging points (where available). Employee Assistance Programme. Free gym membership (PureGym). Please note that due to the volume of applications if you haven't heard back within 2 weeks of applying, then unfortunately on this occasion you have been unsuccessful , please feel free to reapply for future opportunities
SEO Executive London, W11 (with hybrid working) About Us We're Big Group, an award-winning, independent creative marketing agency that applies bigger thinking to everything we do. For over 30 years, we've been helping our clients create memorable EXPERIENCES, drive business results to amplify PERFORMANCE, innovate with technology to drive TRANSFORMATION and nurture and connect brands with consumers to build genuine COMMUNITIES.We are currently seeking an SEO Executive to join our team on a permanent, full-time basis. The Benefits - Salary of £24,000 - £27,000 per annum, depending on the experience- 23 days' holiday plus bank holidays increasing with length of service- Up to five paid days of charity work per year- Hybrid working options (after probation)- Health cashback scheme- Life cover- Pension scheme- Profit share- Cycle to work scheme- Gym discounts- Social events throughout the year- A welcoming and friendly office environment- Computer scheme - make savings on IT equipment through a government-backed salary exchange schemeThis is a terrific opportunity for an SEO professional to take the next step in their career with our award-winning organisation. You will work within an experienced SEO team who can offer training and development to progress in your career within this field.You'll have the chance to work closely with senior search team members, gaining invaluable mentorship and practical experience in the dynamic field of SEO.What's more, we strive to create a supportive and rewarding work environment for all team members through an extensive range of benefits to cover every aspect of your personal and professional wellbeing.So, if you're ready to immerse yourself in an innovative and forward-thinking culture that values creativity, collaboration and excellence, then apply today! The Role As an SEO Executive, you will focus on developing and implementing effective SEO strategies for our B2B and B2C clients.Working as part of the Search Team, you will provide support to senior staff and undertake a variety of activities including identifying technical SEO issues, creating Tech SEO audits and conducting keyword research.As well as analysing content and writing reports, you will offer SEO advice and recommendations to Account Managers and decision makers and provide support at client meetings. About You To join us as an SEO Executive, you will need:- Experience in an SEO role- An understanding of website SEO health and how to fix technical issuesOther organisations may call this role Search Marketing Executive, SEO Content Executive, SEO Specialist, SEO Outreach Executive, SEO Link Building Specialist, Paid Search Executive, or Link Building Executive.So, if you'd like to join us as an SEO Executive, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
May 20, 2024
Full time
SEO Executive London, W11 (with hybrid working) About Us We're Big Group, an award-winning, independent creative marketing agency that applies bigger thinking to everything we do. For over 30 years, we've been helping our clients create memorable EXPERIENCES, drive business results to amplify PERFORMANCE, innovate with technology to drive TRANSFORMATION and nurture and connect brands with consumers to build genuine COMMUNITIES.We are currently seeking an SEO Executive to join our team on a permanent, full-time basis. The Benefits - Salary of £24,000 - £27,000 per annum, depending on the experience- 23 days' holiday plus bank holidays increasing with length of service- Up to five paid days of charity work per year- Hybrid working options (after probation)- Health cashback scheme- Life cover- Pension scheme- Profit share- Cycle to work scheme- Gym discounts- Social events throughout the year- A welcoming and friendly office environment- Computer scheme - make savings on IT equipment through a government-backed salary exchange schemeThis is a terrific opportunity for an SEO professional to take the next step in their career with our award-winning organisation. You will work within an experienced SEO team who can offer training and development to progress in your career within this field.You'll have the chance to work closely with senior search team members, gaining invaluable mentorship and practical experience in the dynamic field of SEO.What's more, we strive to create a supportive and rewarding work environment for all team members through an extensive range of benefits to cover every aspect of your personal and professional wellbeing.So, if you're ready to immerse yourself in an innovative and forward-thinking culture that values creativity, collaboration and excellence, then apply today! The Role As an SEO Executive, you will focus on developing and implementing effective SEO strategies for our B2B and B2C clients.Working as part of the Search Team, you will provide support to senior staff and undertake a variety of activities including identifying technical SEO issues, creating Tech SEO audits and conducting keyword research.As well as analysing content and writing reports, you will offer SEO advice and recommendations to Account Managers and decision makers and provide support at client meetings. About You To join us as an SEO Executive, you will need:- Experience in an SEO role- An understanding of website SEO health and how to fix technical issuesOther organisations may call this role Search Marketing Executive, SEO Content Executive, SEO Specialist, SEO Outreach Executive, SEO Link Building Specialist, Paid Search Executive, or Link Building Executive.So, if you'd like to join us as an SEO Executive, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Employer description: Based in the heart of the Midlands with an expert team of engineers and consultants with a combined 50 years experience in high level network design and support, our ethos is to provide customers with the best IT service and solutions, 365 days a year Overview: This is a fantastic opportunity to join a growing and friendly IT Support Company based in the West Midlands. On a day-to-day basis you will be office based and responsible for providing 1st and 2nd line support via the helpdesk.As a business we have ambitious plans of growth over the next 3 years and understand that our people are an important part of what enables this to ;We are looking for enthusiastic people to join our team of skilled engineers offering IT support. Salary: £21,500 per ; Duties: Under the leadership of the services manager and with continuing investment in personal development, the successful candidate will be given plenty of room to progress their skill set whilst providing exceptional support to our customers. Maintain and monitor backups for customers - Vendors Include Windows Backup, Symantec, Shadow Protect, Veeam Provide general administration of customers networks such as creating new users, updating group membership, setting NTFS Permissions and health checks Dealing with 3rd parties - logging hardware warranty issues / liaising with software vendors Deployment of software and patching Following strict Helpdesk Software procedures and keeping the clients well informed on progress Maintain and configure Anti Virus software What we are looking for: The ideal candidate will have: A basic understanding of standard IT technologies (to include: desktop, firewall, networking, backup, printers, some server work would also be beneficial) A strong desire to deliver high quality service to external customers The successful applicant must also have excellent communication skills and conduct themselves in a professional manner at all times Some support tickets may be escalated to a site visit where required and you may be responsible for attending The majority of our customers are within a 50 mile radius of our three offices based in Stourbridge, Worcester and Birmingham What we are looking for: Key experience: The ideal candidate would have extensive knowledge covering all points below but we would also invite for interview applicants that cover a majority but not all. Remote/Desktop Support to end users - print / logon / internet / email issues etc PC/Server/Network Infrastructure Support Hardware Firewalls and routers knowledge would be beneficial Drive, due to the location, not duties: Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ; For more information, please visit the UK ENIC website. Company benefits: On-site parking Hybrid working after probation period Birthday off, 20 days plus bank holidays Flexible start and finish times Company pension - standard Future prospects: 90% of QA Apprentices secure permanent employment after finishing their ; Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ; Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you ; Apply now!
May 20, 2024
Full time
Employer description: Based in the heart of the Midlands with an expert team of engineers and consultants with a combined 50 years experience in high level network design and support, our ethos is to provide customers with the best IT service and solutions, 365 days a year Overview: This is a fantastic opportunity to join a growing and friendly IT Support Company based in the West Midlands. On a day-to-day basis you will be office based and responsible for providing 1st and 2nd line support via the helpdesk.As a business we have ambitious plans of growth over the next 3 years and understand that our people are an important part of what enables this to ;We are looking for enthusiastic people to join our team of skilled engineers offering IT support. Salary: £21,500 per ; Duties: Under the leadership of the services manager and with continuing investment in personal development, the successful candidate will be given plenty of room to progress their skill set whilst providing exceptional support to our customers. Maintain and monitor backups for customers - Vendors Include Windows Backup, Symantec, Shadow Protect, Veeam Provide general administration of customers networks such as creating new users, updating group membership, setting NTFS Permissions and health checks Dealing with 3rd parties - logging hardware warranty issues / liaising with software vendors Deployment of software and patching Following strict Helpdesk Software procedures and keeping the clients well informed on progress Maintain and configure Anti Virus software What we are looking for: The ideal candidate will have: A basic understanding of standard IT technologies (to include: desktop, firewall, networking, backup, printers, some server work would also be beneficial) A strong desire to deliver high quality service to external customers The successful applicant must also have excellent communication skills and conduct themselves in a professional manner at all times Some support tickets may be escalated to a site visit where required and you may be responsible for attending The majority of our customers are within a 50 mile radius of our three offices based in Stourbridge, Worcester and Birmingham What we are looking for: Key experience: The ideal candidate would have extensive knowledge covering all points below but we would also invite for interview applicants that cover a majority but not all. Remote/Desktop Support to end users - print / logon / internet / email issues etc PC/Server/Network Infrastructure Support Hardware Firewalls and routers knowledge would be beneficial Drive, due to the location, not duties: Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ; For more information, please visit the UK ENIC website. Company benefits: On-site parking Hybrid working after probation period Birthday off, 20 days plus bank holidays Flexible start and finish times Company pension - standard Future prospects: 90% of QA Apprentices secure permanent employment after finishing their ; Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ; Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you ; Apply now!
Job Title: Registered Nurse Location: Christchurch, BH23 2UG Salary: Up to 22.01 per hour Job Type: Role is full time (36.75 hours per week) Fairmile Grange is seeking a compassionate and skilled Registered Nurse to work at our outstanding Fairmile Grange Care home based in Christchurch. The Role: As a Registered Nurse, your primary focus will be to deliver high-quality nursing care to our residents. With a focus on delivering high-quality nursing care, you will lead by example and provide guidance to your colleagues, elevating the standard of care we provide. Your responsibilities will include conducting comprehensive clinical assessments, developing personalized care plans, and ensuring the implementation and evaluation of appropriate care. Main duties and responsibilities as a Registered Nurse: Responsible for clinical assessment of residents, ensuring appropriate care is planned, implemented, and evaluated, involving residents and users Promote the rights, interests, needs and choices of carers and people with dementia in the planning, delivery and evaluation of care and services Liaise with GPs, case managers, primary health care practitioners, statutory and voluntary agencies supporting our residents Effectively communicate information regarding clinical decisions, policy and care pathways to residents/carers and the multi-professional team including situations where difficulties in comprehension occur Maintain clinical records and provide verbal and written feedback appropriately and as required, to carers, and persons with dementia as appropriate, and referring agencies and professional colleagues. Utilise and ensure others utilise information and IT systems to secure accurate and timely resident, workforce and resource data Integrate into practice current knowledge of dementia and caring, informed by research and other forms of evidence Participate in and/or lead where appropriate formal training, disseminating nursing work, promoting best practice in dementia care Skills and experience as Registered Nurse: A minimum of 1 years' experience as a registered nurse Experience within a health and social care setting with older people A clear understanding of CQC standards/ legislation A strong leader, highly clinically skilled, well organised, able to take the lead Great written and verbal skills for communication and understanding Good IT skills and confidence in computer-based work Able to inspire, motivate and lead by example Flexible approach to the rota to meet the needs of the home Benefits: Salary up to 22.01 per hour Paid NMC fees Revalidation support 28 days annual leave per annum (pro-rata) inclusive of bank holidays Free meals on shift, paid breaks and handover time Recognition and Rewards programme Workplace pension scheme Long Service Awards Genuine opportunities for career progression Employee Assistance Programme Care Friends: Our Employee Referral and Rewards App is your ticket to helping us recruit the best talent for our Care Home. For each successful referral placement for our open positions, you have the potential to earn more than 500 over time, thanks to the points you accrue! Curious? Contact the recruitment team for details! 3,000 Welcome Bonus - 500 after 6 months' service (subject to completion of probation), followed by 500 after 1 year's successful service, plus another 1,000 after 18 months, and a further 1,000 after 2 years' successful service Equal Opportunity Employer: Fairmile Grange is an equal opportunity employer that celebrates diversity and are committed to creating an inclusive environment for all employees. All applicants will receive consideration for employment without regard to any other protected characteristic under applicable law. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Nurse, Nurse Practitioner, Mental Health Nurse, Qualified Nurse, Registered Nurse, Advanced practice registered nurses, RMN, RN, LPN, APRN, Elderly Care, Senior Nurse, Senior Staff Nurse will be considered for this role.
May 20, 2024
Full time
Job Title: Registered Nurse Location: Christchurch, BH23 2UG Salary: Up to 22.01 per hour Job Type: Role is full time (36.75 hours per week) Fairmile Grange is seeking a compassionate and skilled Registered Nurse to work at our outstanding Fairmile Grange Care home based in Christchurch. The Role: As a Registered Nurse, your primary focus will be to deliver high-quality nursing care to our residents. With a focus on delivering high-quality nursing care, you will lead by example and provide guidance to your colleagues, elevating the standard of care we provide. Your responsibilities will include conducting comprehensive clinical assessments, developing personalized care plans, and ensuring the implementation and evaluation of appropriate care. Main duties and responsibilities as a Registered Nurse: Responsible for clinical assessment of residents, ensuring appropriate care is planned, implemented, and evaluated, involving residents and users Promote the rights, interests, needs and choices of carers and people with dementia in the planning, delivery and evaluation of care and services Liaise with GPs, case managers, primary health care practitioners, statutory and voluntary agencies supporting our residents Effectively communicate information regarding clinical decisions, policy and care pathways to residents/carers and the multi-professional team including situations where difficulties in comprehension occur Maintain clinical records and provide verbal and written feedback appropriately and as required, to carers, and persons with dementia as appropriate, and referring agencies and professional colleagues. Utilise and ensure others utilise information and IT systems to secure accurate and timely resident, workforce and resource data Integrate into practice current knowledge of dementia and caring, informed by research and other forms of evidence Participate in and/or lead where appropriate formal training, disseminating nursing work, promoting best practice in dementia care Skills and experience as Registered Nurse: A minimum of 1 years' experience as a registered nurse Experience within a health and social care setting with older people A clear understanding of CQC standards/ legislation A strong leader, highly clinically skilled, well organised, able to take the lead Great written and verbal skills for communication and understanding Good IT skills and confidence in computer-based work Able to inspire, motivate and lead by example Flexible approach to the rota to meet the needs of the home Benefits: Salary up to 22.01 per hour Paid NMC fees Revalidation support 28 days annual leave per annum (pro-rata) inclusive of bank holidays Free meals on shift, paid breaks and handover time Recognition and Rewards programme Workplace pension scheme Long Service Awards Genuine opportunities for career progression Employee Assistance Programme Care Friends: Our Employee Referral and Rewards App is your ticket to helping us recruit the best talent for our Care Home. For each successful referral placement for our open positions, you have the potential to earn more than 500 over time, thanks to the points you accrue! Curious? Contact the recruitment team for details! 3,000 Welcome Bonus - 500 after 6 months' service (subject to completion of probation), followed by 500 after 1 year's successful service, plus another 1,000 after 18 months, and a further 1,000 after 2 years' successful service Equal Opportunity Employer: Fairmile Grange is an equal opportunity employer that celebrates diversity and are committed to creating an inclusive environment for all employees. All applicants will receive consideration for employment without regard to any other protected characteristic under applicable law. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Nurse, Nurse Practitioner, Mental Health Nurse, Qualified Nurse, Registered Nurse, Advanced practice registered nurses, RMN, RN, LPN, APRN, Elderly Care, Senior Nurse, Senior Staff Nurse will be considered for this role.
Hazlemere Group have an exciting opportunity for a Sales Manager to join their team. Location: High Wycombe (HP12 3PR) Salary: Competitive Job Type: Full Time, Permanent About Us: Hazlemere Window Co. Ltd is a customer focussed retail installer of high-quality home improvement products spanning contemporary extensions, conservatories, orangeries, replacement roofs, windows and doors in both uPVC and aluminium. Sales Manager The Role: We are recruiting an experienced Sales Manager to build and lead a team of sales consultants to increase sales through improving conversion from demo to sale. The Sales Manager will understand the company s products, services and brand. Be able to build relationships, motivate and manage the sales team and affect sales and profit. You will be reporting directly at Board level, with full accountability for analysing, reporting and delivering against agreed targets. A high degree of professionalism and exceptional communication skills are therefore critically important in the right candidate. Sales Manager Key Responsibilities: - Manage a team of circa 15 sales consultants, including agreeing annual individual sales targets, to collectively achieve the company s overall sales targets and conversion KPI s - Recruitment of trainee and experienced sales consultants as required and oversee all training and support for all staff including annual reviews and regular product and sales training - Allocation of sales appointments to the most suitable sales consultant - Quotation process, ensuring quality and precision of information provided to the prospective clients - Along with the lead generation manager, manage the contract process to ensure comprehensive details supplied to both customer and operations - Appointment follow-ups with consultants and regular pipeline meetings, ensuring code of conduct compliance and that the company is being represented in the appropriate manner - Undertake regular motivation and training sales meetings, including news, training, issuing awards and presenting at the ASM - When necessary, negotiate pricing to secure work, all sales to perform within pre-dictated margins set out by the directors - Issue regular updates regarding lead times and discounts - Oversee management of payment of sales consultant s invoices including managing the subject to orders - Overall management of the three (or more as procured) showrooms, overseeing all maintenance and upkeep, including staffing rotas for all showrooms - Ensuring we remain compliant with all our finance and FCA regulations and deal with any finance issues/enquiries affecting customers during the sales process Sales Manager You: - Ambitious and experienced sales professional with strong leadership skills, consistently delivering results - Possesses honed consultative selling skills, strong questioning capability, and a solution delivery mindset - Experience working in a sales-driven organisation with the ability to translate best practices - Experienced in developing an effective field sales force and managing them appropriately to achieve sustained sales growth - Experience in designing and successfully implementing rigorous sales processes to measure and monitor performance - Capable of leading from the front with gravitas - The ideal candidate will be ambitious, driven, and motivated, and will embrace a continuous improvement mentality - Strong negotiator with good influencing skills - A background in the home improvement industry is desirable Sales Manager Benefits: - 22 days holiday - Pension scheme after probation - Health cash plan - Employee incentives - Employee of the month - Subsidised vending machine - Social events - Referral schemes - Staff discount - Big birthday/Long term service - Annual Prize Draw holiday and days out Application Process: To take the next step toward this exciting Sales Manager opportunity, please click 'Apply' now to submit your CV and Covering Letter. In your Covering Letter, kindly elaborate on why you believe you're a suitable candidate and include your salary expectations. We look forward to receiving your application.
May 20, 2024
Full time
Hazlemere Group have an exciting opportunity for a Sales Manager to join their team. Location: High Wycombe (HP12 3PR) Salary: Competitive Job Type: Full Time, Permanent About Us: Hazlemere Window Co. Ltd is a customer focussed retail installer of high-quality home improvement products spanning contemporary extensions, conservatories, orangeries, replacement roofs, windows and doors in both uPVC and aluminium. Sales Manager The Role: We are recruiting an experienced Sales Manager to build and lead a team of sales consultants to increase sales through improving conversion from demo to sale. The Sales Manager will understand the company s products, services and brand. Be able to build relationships, motivate and manage the sales team and affect sales and profit. You will be reporting directly at Board level, with full accountability for analysing, reporting and delivering against agreed targets. A high degree of professionalism and exceptional communication skills are therefore critically important in the right candidate. Sales Manager Key Responsibilities: - Manage a team of circa 15 sales consultants, including agreeing annual individual sales targets, to collectively achieve the company s overall sales targets and conversion KPI s - Recruitment of trainee and experienced sales consultants as required and oversee all training and support for all staff including annual reviews and regular product and sales training - Allocation of sales appointments to the most suitable sales consultant - Quotation process, ensuring quality and precision of information provided to the prospective clients - Along with the lead generation manager, manage the contract process to ensure comprehensive details supplied to both customer and operations - Appointment follow-ups with consultants and regular pipeline meetings, ensuring code of conduct compliance and that the company is being represented in the appropriate manner - Undertake regular motivation and training sales meetings, including news, training, issuing awards and presenting at the ASM - When necessary, negotiate pricing to secure work, all sales to perform within pre-dictated margins set out by the directors - Issue regular updates regarding lead times and discounts - Oversee management of payment of sales consultant s invoices including managing the subject to orders - Overall management of the three (or more as procured) showrooms, overseeing all maintenance and upkeep, including staffing rotas for all showrooms - Ensuring we remain compliant with all our finance and FCA regulations and deal with any finance issues/enquiries affecting customers during the sales process Sales Manager You: - Ambitious and experienced sales professional with strong leadership skills, consistently delivering results - Possesses honed consultative selling skills, strong questioning capability, and a solution delivery mindset - Experience working in a sales-driven organisation with the ability to translate best practices - Experienced in developing an effective field sales force and managing them appropriately to achieve sustained sales growth - Experience in designing and successfully implementing rigorous sales processes to measure and monitor performance - Capable of leading from the front with gravitas - The ideal candidate will be ambitious, driven, and motivated, and will embrace a continuous improvement mentality - Strong negotiator with good influencing skills - A background in the home improvement industry is desirable Sales Manager Benefits: - 22 days holiday - Pension scheme after probation - Health cash plan - Employee incentives - Employee of the month - Subsidised vending machine - Social events - Referral schemes - Staff discount - Big birthday/Long term service - Annual Prize Draw holiday and days out Application Process: To take the next step toward this exciting Sales Manager opportunity, please click 'Apply' now to submit your CV and Covering Letter. In your Covering Letter, kindly elaborate on why you believe you're a suitable candidate and include your salary expectations. We look forward to receiving your application.
A leading London-based professional services firm is looking for a company secretarial assistant manager to join the UK portfolio team. This role would be the point of contact for a portfolio of clients, providing high quality advice and work with others in the portfolio team to deliver an excellent client experience and ensure clients remain up to date with the firm's statutory obligations. This role is hybrid working, meaning you are not required to be in the office full-time. It also come with amazing benefits such as sponsored exams, eyecare, private medical insurance, season ticket loans, and lots more! Key Responsibilities: Responsibility for overseeing a large portfolio of UK clients Advising clients on corporate secretarial matters, including annual statutory requirements and routine company changes Drafting of relevant documentation to approve and effect corporate changes and undertaking any statutory filings with the Registrar of Companies Line managing and mentoring junior colleagues Governance and transactional projects Upkeep of statutory registers and Companies House filings Reviewing and enhancing team processes Supporting the wider team with governance and transactional projects Skills/Requirements: CGI qualified or keen to sit the exams Company secretarial experience is required, ideally within professional or financial services A proven record of high performance and achievements Excellent computer skills, in particular MC Office, Excel and Outlook WFH: 3 days per week following probation. Get in touch today before you miss out! Apply online or contact Mark Chambers at G2 Legal today.
May 20, 2024
Full time
A leading London-based professional services firm is looking for a company secretarial assistant manager to join the UK portfolio team. This role would be the point of contact for a portfolio of clients, providing high quality advice and work with others in the portfolio team to deliver an excellent client experience and ensure clients remain up to date with the firm's statutory obligations. This role is hybrid working, meaning you are not required to be in the office full-time. It also come with amazing benefits such as sponsored exams, eyecare, private medical insurance, season ticket loans, and lots more! Key Responsibilities: Responsibility for overseeing a large portfolio of UK clients Advising clients on corporate secretarial matters, including annual statutory requirements and routine company changes Drafting of relevant documentation to approve and effect corporate changes and undertaking any statutory filings with the Registrar of Companies Line managing and mentoring junior colleagues Governance and transactional projects Upkeep of statutory registers and Companies House filings Reviewing and enhancing team processes Supporting the wider team with governance and transactional projects Skills/Requirements: CGI qualified or keen to sit the exams Company secretarial experience is required, ideally within professional or financial services A proven record of high performance and achievements Excellent computer skills, in particular MC Office, Excel and Outlook WFH: 3 days per week following probation. Get in touch today before you miss out! Apply online or contact Mark Chambers at G2 Legal today.
Pocock Rutherford & Company Ltd
Berkhamsted, Hertfordshire
Operations Co-ordinator required. Excellent opportunity to take on a varied HR and operations support role. Be part of our executive support group helping our senior leaders and working at the highest levels in our business. Do you have office experience gained working with senior managers in an executive assistant or senior support role? Are you highly organised with meticulous attention to detail? Can you provide positive and professional support at our company be a polite and discreet point of contact for all levels of staff? This is a fantastic opportunity to join an established local business that has a great reputation. You will be providing flexible administration support to our senior managers, and you can immerse yourself in our HR function and play a key role in the operational running of a successful financial planning firm. The role Reporting to the Operations Manager, this role has lots of variety and provides a high level of support mainly in the areas of HR, diary management, event co-ordination and gathering of management information. Undertake general HR administration and maintain the HR Portal Bright HR, including authorisation of absence requests for staff members and resource availability. Assist in administration of the full employee lifecycle, including recruitment, onboarding, and offboarding. Prepare and gather management information and statistics. Plan, organise and manage practice events. Co-ordinate, prepare and maintain compliance files, including financial promotions, ensuring compliance standards are met. Liaise with a variety of external organisations such as IT, facilities, and other providers. Undertake general administrative tasks to support services as directed by the Operations Manager. Essential Skills Experience of working in an office environment within a support role to senior management, e.g. executive assistant or similar. An understanding of HR administration, staff onboarding and diary management. Good knowledge and understanding of Microsoft Office software, e.g. Word, Excel, PowerPoint, Outlook. Discrete and able to work confidentially. Excellent written and verbal communication skills. Polite, professional interpersonal skills and able to relate to people at all levels. Meticulous attention to detail and able to work with minimal supervision. Excellent organisational skills with ability to prioritise and plan own workload. Ability to manage a busy and varied workload. Have unrestricted rights to work in the UK. Benefits 25 days basic holidays + banks holidays. Holiday purchase scheme after probationary period. Contributory Pension Option for Salary Sacrifice. Death in Service Benefit. Employee Assistance Programme. Ability to work from home a few days per week after training period. Additional information Monday to Thursday 9-5.30, Fridays 8.30-5. About Us Pocock Rutherford is a dynamic and highly professional practice locally based in Berkhamsted, Hertfordshire (find us on the High Street). We have shown continued growth through client recommendations since the firm was established. Many of our financial advisers have over twenty years of experience in the industry, dedicated to providing first-class service to our clients. As the financial world becomes ever more complex, we see our role as helping clients understand how many recent changes to pensions and investments could affect their financial future. Trust, Truth, and Transparency are the values our company stands for, which our financial advisers and support staff demonstrate daily. Please view our website for more information about our company and philosophy. Further information We are using advertising recruiters Recruitment Rebellion Limited to assist us with this vacancy. Adverts run for up to 40 days and we encourage applications during this period. The interviewing process can start at any time and adverts can be ended early if a suitable candidate is found. Our application process is designed to be fair, straightforward, and inclusive to engage with as many applicants as possible. If you require reasonable adjustments, please let us know. Only shortlisted candidates will be contacted. In order to give your application the best chance of success, please: Only apply if you have the unrestricted right to work in the UK. Apply with a CV that is clear, concise, and correct. Tailor your CV to highlight your experience and relevant achievements to the position.
May 20, 2024
Full time
Operations Co-ordinator required. Excellent opportunity to take on a varied HR and operations support role. Be part of our executive support group helping our senior leaders and working at the highest levels in our business. Do you have office experience gained working with senior managers in an executive assistant or senior support role? Are you highly organised with meticulous attention to detail? Can you provide positive and professional support at our company be a polite and discreet point of contact for all levels of staff? This is a fantastic opportunity to join an established local business that has a great reputation. You will be providing flexible administration support to our senior managers, and you can immerse yourself in our HR function and play a key role in the operational running of a successful financial planning firm. The role Reporting to the Operations Manager, this role has lots of variety and provides a high level of support mainly in the areas of HR, diary management, event co-ordination and gathering of management information. Undertake general HR administration and maintain the HR Portal Bright HR, including authorisation of absence requests for staff members and resource availability. Assist in administration of the full employee lifecycle, including recruitment, onboarding, and offboarding. Prepare and gather management information and statistics. Plan, organise and manage practice events. Co-ordinate, prepare and maintain compliance files, including financial promotions, ensuring compliance standards are met. Liaise with a variety of external organisations such as IT, facilities, and other providers. Undertake general administrative tasks to support services as directed by the Operations Manager. Essential Skills Experience of working in an office environment within a support role to senior management, e.g. executive assistant or similar. An understanding of HR administration, staff onboarding and diary management. Good knowledge and understanding of Microsoft Office software, e.g. Word, Excel, PowerPoint, Outlook. Discrete and able to work confidentially. Excellent written and verbal communication skills. Polite, professional interpersonal skills and able to relate to people at all levels. Meticulous attention to detail and able to work with minimal supervision. Excellent organisational skills with ability to prioritise and plan own workload. Ability to manage a busy and varied workload. Have unrestricted rights to work in the UK. Benefits 25 days basic holidays + banks holidays. Holiday purchase scheme after probationary period. Contributory Pension Option for Salary Sacrifice. Death in Service Benefit. Employee Assistance Programme. Ability to work from home a few days per week after training period. Additional information Monday to Thursday 9-5.30, Fridays 8.30-5. About Us Pocock Rutherford is a dynamic and highly professional practice locally based in Berkhamsted, Hertfordshire (find us on the High Street). We have shown continued growth through client recommendations since the firm was established. Many of our financial advisers have over twenty years of experience in the industry, dedicated to providing first-class service to our clients. As the financial world becomes ever more complex, we see our role as helping clients understand how many recent changes to pensions and investments could affect their financial future. Trust, Truth, and Transparency are the values our company stands for, which our financial advisers and support staff demonstrate daily. Please view our website for more information about our company and philosophy. Further information We are using advertising recruiters Recruitment Rebellion Limited to assist us with this vacancy. Adverts run for up to 40 days and we encourage applications during this period. The interviewing process can start at any time and adverts can be ended early if a suitable candidate is found. Our application process is designed to be fair, straightforward, and inclusive to engage with as many applicants as possible. If you require reasonable adjustments, please let us know. Only shortlisted candidates will be contacted. In order to give your application the best chance of success, please: Only apply if you have the unrestricted right to work in the UK. Apply with a CV that is clear, concise, and correct. Tailor your CV to highlight your experience and relevant achievements to the position.
Does working 4 days a week but with FULL pay sound like a dream?! It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! Job Title: Head of Clinical Operations Location: Home based with travel Salary: Up to £100,000 (dependent on experience) plus £4000 car allowance plus £20,000 bonus (dependent performance related) Reports to: Chief Operating Officer - Education Accountable to: Head of Trauma Informed Practice & Director of Quality About the Role: We are looking for an experienced clinical leader to join our growing Clinical team, and provide leadership, direction, and management of our Clinical provision throughout Outcomes First Group, to enable the delivery of excellent outcomes across our schools, residential homes and adult services. This role will directly contribute to the delivery of our clinical outcomes, ensuring that our wellbeing and therapeutic services are delivered to the highest possible standard, in line with appropriate governing bodies & quality assurance processes. The role will also support the continued development and embedding of Outcomes First Group Trauma Informed Practice Strategy. It is our mission to build incredible futures by empowering neurodiverse pupils to be happy and make their way in the world. Leadership and Administration: To act as the lead operational Manager for our Clinical provision and provide robust governance of clinical / well-being services Develop and implement departmental goals, policies, and procedures. Manage the budget, allocation of resources, and ensure financial sustainability. Collaborate with other department heads and senior management to align our Clinical services with Outcomes First Group's overall mission and objectives. Maintain knowledge on industry trends, research, and best practices to drive continuous improvement. Team Management: Oversee the recruitment, training, and supervision of all Clinical Team members. Provide continued professional development opportunities for team members. Conduct regular performance reviews, providing constructive feedback to achieve positive outcomes. Foster a collaborative and supportive work environment. Clinical Oversight: Ensure the delivery of high-quality Clinical assessment, diagnosis, and intervention services to our service users. Review and approve EHCP plans, therapy techniques, and progress reports. Keep updated on latest research and treatment methodologies to guide clinical decision-making. Address complex or challenging cases and provide support and expertise to team members. To assess and support the management of risk within services. Essential: Masters Level or Doctoral degree in a Clinical Discipline. HCPC registered with extensive experience of special educational needs and/or CAMHS service delivery. Minimum of years of clinical experience as a Psychologist, Occupational Therapist, SALT or Psychotherapist with demonstrable leadership and management experience. Experienced in Trauma Informed Practice and/or Neurodivergence Experienced in systemic ways of working to support the helpers Outstanding communication and interpersonal skills. Regulatory understanding: Experience of working in a regulated environment and delivering high quality Clinical services Governance focused: Experience of ensuring clinical staff work effectively and within national standards. Experienced leader with proven track record of managing a sizable team and delivering Clinical services to a broad client base Experience of creation and management of budgets Track record of maintain strong relationships at all levels History of successful delivery of efficiency and standards improvements Track record of delivering high standards of customer service Experience working with local authorities Used to work with ROI measurement & outcomes analysis Motivational and structured people leader Proven track record of continuously improving performance and standards across multiple teams Brings external best practice knowledge to the function Driven and self-motivated Confident presenter and influencer of others About the Group Outcomes First Group is the largest independent provider of special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Our divisional brands include Acorn Education and Options Autism. For more information on the group please visit: For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils. All successful applicants will be subject to a fully Enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks Work 4 days, be paid for 5 T&C's apply - following successful completion of the probation period And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover We are committed to the safeguarding and promoting the welfare of our people. All successful applicants will be subject to a fully enhanced DBS.
May 19, 2024
Full time
Does working 4 days a week but with FULL pay sound like a dream?! It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! Job Title: Head of Clinical Operations Location: Home based with travel Salary: Up to £100,000 (dependent on experience) plus £4000 car allowance plus £20,000 bonus (dependent performance related) Reports to: Chief Operating Officer - Education Accountable to: Head of Trauma Informed Practice & Director of Quality About the Role: We are looking for an experienced clinical leader to join our growing Clinical team, and provide leadership, direction, and management of our Clinical provision throughout Outcomes First Group, to enable the delivery of excellent outcomes across our schools, residential homes and adult services. This role will directly contribute to the delivery of our clinical outcomes, ensuring that our wellbeing and therapeutic services are delivered to the highest possible standard, in line with appropriate governing bodies & quality assurance processes. The role will also support the continued development and embedding of Outcomes First Group Trauma Informed Practice Strategy. It is our mission to build incredible futures by empowering neurodiverse pupils to be happy and make their way in the world. Leadership and Administration: To act as the lead operational Manager for our Clinical provision and provide robust governance of clinical / well-being services Develop and implement departmental goals, policies, and procedures. Manage the budget, allocation of resources, and ensure financial sustainability. Collaborate with other department heads and senior management to align our Clinical services with Outcomes First Group's overall mission and objectives. Maintain knowledge on industry trends, research, and best practices to drive continuous improvement. Team Management: Oversee the recruitment, training, and supervision of all Clinical Team members. Provide continued professional development opportunities for team members. Conduct regular performance reviews, providing constructive feedback to achieve positive outcomes. Foster a collaborative and supportive work environment. Clinical Oversight: Ensure the delivery of high-quality Clinical assessment, diagnosis, and intervention services to our service users. Review and approve EHCP plans, therapy techniques, and progress reports. Keep updated on latest research and treatment methodologies to guide clinical decision-making. Address complex or challenging cases and provide support and expertise to team members. To assess and support the management of risk within services. Essential: Masters Level or Doctoral degree in a Clinical Discipline. HCPC registered with extensive experience of special educational needs and/or CAMHS service delivery. Minimum of years of clinical experience as a Psychologist, Occupational Therapist, SALT or Psychotherapist with demonstrable leadership and management experience. Experienced in Trauma Informed Practice and/or Neurodivergence Experienced in systemic ways of working to support the helpers Outstanding communication and interpersonal skills. Regulatory understanding: Experience of working in a regulated environment and delivering high quality Clinical services Governance focused: Experience of ensuring clinical staff work effectively and within national standards. Experienced leader with proven track record of managing a sizable team and delivering Clinical services to a broad client base Experience of creation and management of budgets Track record of maintain strong relationships at all levels History of successful delivery of efficiency and standards improvements Track record of delivering high standards of customer service Experience working with local authorities Used to work with ROI measurement & outcomes analysis Motivational and structured people leader Proven track record of continuously improving performance and standards across multiple teams Brings external best practice knowledge to the function Driven and self-motivated Confident presenter and influencer of others About the Group Outcomes First Group is the largest independent provider of special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Our divisional brands include Acorn Education and Options Autism. For more information on the group please visit: For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils. All successful applicants will be subject to a fully Enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks Work 4 days, be paid for 5 T&C's apply - following successful completion of the probation period And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover We are committed to the safeguarding and promoting the welfare of our people. All successful applicants will be subject to a fully enhanced DBS.
An award-winning company creating high quality gardens and landscapes throughout Surrey, Hampshire and the South East are now seeking to appoint an Executive Assistant/Administrator to report to, and work with, the Managing Director of this successful and growing business. The successful Administrator will receive a salary of up to £30,500 per annum (DOE), plus a pension, onsite parking and 22 days holiday + Bank Holidays. Working from a delightful home office in Farnham, the main duties assigned to the Executive Assistant/Administrator include: Associated administration for the many and varied garden and landscaping projects Assist site managers by creating and updating project schedules and communicate project updates Liaise with suppliers and sub-contractors Maintain accurate job information sheets and assist with work logs and team rosters Administration of the relevant paperwork for projects in regard to site Health & Safety Provision of administrative and secretarial services to the MD, whilst ensuring the most efficient and accurate records are kept, and developing an in-house CRM Answering calls, emails and responding to customer enquiries Purchasing, raising purchase orders and interface with outsourced bookkeeper/accountant Assist with the website management and promotion materials for potential clients Under the direction of our outsourced HR provider, keeping the relevant staff files and associated correspondence; assisting the MD with selection of new employees We're looking for an Executive Assistant/Administrator with: Proactive approach to the role, willing to suggest improvements and implement change Capable of managing a varied and diverse workload, changing daily in terms of priority and timescales Ability to maintain excellent paper audit trail, work within processes and confident enough to suggest changes to improve efficiency Excellent communication skills, verbal and written and comfortable with managing budgets Excellent computer skills, including MSOffice (Word, Excel, PowerPoint) Excellent time keeping, attention to detail and organisation skills A people person with a positive attitude, comfortable working in a smaller business whilst maintaining a professional manner at all times They may be able to offer flexibility with start and finish times - salary shown is for a standard 35 hour week; part-time applications will be considered (for those seeking part time hours, the salary will be apportioned to the number of hours); some flexibility upon the successful completion of a probationary period for hybrid working between the office and home working. To apply for this role as Executive Assistant/Administrator, please click apply online and upload an updated copy of your CV.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
May 19, 2024
Full time
An award-winning company creating high quality gardens and landscapes throughout Surrey, Hampshire and the South East are now seeking to appoint an Executive Assistant/Administrator to report to, and work with, the Managing Director of this successful and growing business. The successful Administrator will receive a salary of up to £30,500 per annum (DOE), plus a pension, onsite parking and 22 days holiday + Bank Holidays. Working from a delightful home office in Farnham, the main duties assigned to the Executive Assistant/Administrator include: Associated administration for the many and varied garden and landscaping projects Assist site managers by creating and updating project schedules and communicate project updates Liaise with suppliers and sub-contractors Maintain accurate job information sheets and assist with work logs and team rosters Administration of the relevant paperwork for projects in regard to site Health & Safety Provision of administrative and secretarial services to the MD, whilst ensuring the most efficient and accurate records are kept, and developing an in-house CRM Answering calls, emails and responding to customer enquiries Purchasing, raising purchase orders and interface with outsourced bookkeeper/accountant Assist with the website management and promotion materials for potential clients Under the direction of our outsourced HR provider, keeping the relevant staff files and associated correspondence; assisting the MD with selection of new employees We're looking for an Executive Assistant/Administrator with: Proactive approach to the role, willing to suggest improvements and implement change Capable of managing a varied and diverse workload, changing daily in terms of priority and timescales Ability to maintain excellent paper audit trail, work within processes and confident enough to suggest changes to improve efficiency Excellent communication skills, verbal and written and comfortable with managing budgets Excellent computer skills, including MSOffice (Word, Excel, PowerPoint) Excellent time keeping, attention to detail and organisation skills A people person with a positive attitude, comfortable working in a smaller business whilst maintaining a professional manner at all times They may be able to offer flexibility with start and finish times - salary shown is for a standard 35 hour week; part-time applications will be considered (for those seeking part time hours, the salary will be apportioned to the number of hours); some flexibility upon the successful completion of a probationary period for hybrid working between the office and home working. To apply for this role as Executive Assistant/Administrator, please click apply online and upload an updated copy of your CV.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
UK Power Networks (Operations) Ltd
Crawley, Sussex
Management Accountant - Information Services Reference Number - 78945 This Management Accountant - Information Services will report to the Senior Management Accountant and will work within the Finance directorate based in our Crawley office. You will be a permanent employee. You will attract a salary of 55,000.00 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 26/05/2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. Job Purpose, Nature and Scope: Leap into an exciting career with us at an electrifying time in the energy industry! Here, you're not just joining any team - you're aligning with an Employer of Choice where Finance goes beyond just crunching numbers. Our Finance Business Partnering team of 35 is responsible for strategic partnering with the business - driving financial decisions that shape our future. Your role goes beyond reporting the numbers - whilst you will manage all month-end processes - you will add value by delivering clear, detailed analysis of performance, highlighting and explaining deviations from plan and offering solutions. To be successful in this role, you will have experience supporting the financials of an IS/IT function. You will have a commercial understanding of how to lead best value in an IS function, but will also deliver a month-end process. You are confident in your business partnering skills - demystifying financial results and delivering value-adding insights to allow the business to understand it's performance. Although you will sit in Finance, you will become an important part of the IS management team. Whilst you will have support of both your immediate & wider team, the bar for success is high we are looking for an independent financial professional to maintain the current high level of customer satisfaction whilst streamlining where possible. You will work in our Crawley office, although there will be ad-hoc travel to our London office (15 minutes from London Bridge) where some of our IS team are based - for monthly management meetings along with regular business partnering. Dimensions: Support Finance is a team of 5 responsible for Business Partnering with 9 directorates across UKPN. Support Finance sits within the wider Finance Business Partnering ("FBP") team of 35. Principal Accountabilities: Produce monthly management accounts which accurately represent company performance. Identify and investigate variances to plan and ensure these are communicated and understood by, the business. You will deliver value-adding insights on performance to the business. Identify and deliver strategies to out-perform our targets. In-person attendance & contribution to regular management meetings with senior figures from the business. Prepare the annual budgets - ensuring we have clear, achievable budgets linked to benefits and deliverables. Help prepare the necessary regulatory submission to Ofgem Qualifications/Skills: Sound accounting skills (focus on the calculation & posting of accruals and prepayments) You can translate complex financial data into value adding insights. Confidence to business partner across the business; including to senior figures/ SMT/ EMT. An understanding of accounting regulations - with a focus on SAAS and Capex projects. Commercial mindset with focus on continuous development and improvement. Advanced Excel skills (PivotTables, SUMIFs, XLOOKUPs) - ability to streamline and automate repeat processes. Experience with SQL, PowerQuery, PowerBI & other AI tools is desirable but not essential. Qualified accountant, or near finalist (CIMA/ ACCA/ ACA) Experience working in a Regulated industry is desirable but not essential. Experience working in an IS function is desirable but not essential. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
May 19, 2024
Full time
Management Accountant - Information Services Reference Number - 78945 This Management Accountant - Information Services will report to the Senior Management Accountant and will work within the Finance directorate based in our Crawley office. You will be a permanent employee. You will attract a salary of 55,000.00 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 26/05/2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. Job Purpose, Nature and Scope: Leap into an exciting career with us at an electrifying time in the energy industry! Here, you're not just joining any team - you're aligning with an Employer of Choice where Finance goes beyond just crunching numbers. Our Finance Business Partnering team of 35 is responsible for strategic partnering with the business - driving financial decisions that shape our future. Your role goes beyond reporting the numbers - whilst you will manage all month-end processes - you will add value by delivering clear, detailed analysis of performance, highlighting and explaining deviations from plan and offering solutions. To be successful in this role, you will have experience supporting the financials of an IS/IT function. You will have a commercial understanding of how to lead best value in an IS function, but will also deliver a month-end process. You are confident in your business partnering skills - demystifying financial results and delivering value-adding insights to allow the business to understand it's performance. Although you will sit in Finance, you will become an important part of the IS management team. Whilst you will have support of both your immediate & wider team, the bar for success is high we are looking for an independent financial professional to maintain the current high level of customer satisfaction whilst streamlining where possible. You will work in our Crawley office, although there will be ad-hoc travel to our London office (15 minutes from London Bridge) where some of our IS team are based - for monthly management meetings along with regular business partnering. Dimensions: Support Finance is a team of 5 responsible for Business Partnering with 9 directorates across UKPN. Support Finance sits within the wider Finance Business Partnering ("FBP") team of 35. Principal Accountabilities: Produce monthly management accounts which accurately represent company performance. Identify and investigate variances to plan and ensure these are communicated and understood by, the business. You will deliver value-adding insights on performance to the business. Identify and deliver strategies to out-perform our targets. In-person attendance & contribution to regular management meetings with senior figures from the business. Prepare the annual budgets - ensuring we have clear, achievable budgets linked to benefits and deliverables. Help prepare the necessary regulatory submission to Ofgem Qualifications/Skills: Sound accounting skills (focus on the calculation & posting of accruals and prepayments) You can translate complex financial data into value adding insights. Confidence to business partner across the business; including to senior figures/ SMT/ EMT. An understanding of accounting regulations - with a focus on SAAS and Capex projects. Commercial mindset with focus on continuous development and improvement. Advanced Excel skills (PivotTables, SUMIFs, XLOOKUPs) - ability to streamline and automate repeat processes. Experience with SQL, PowerQuery, PowerBI & other AI tools is desirable but not essential. Qualified accountant, or near finalist (CIMA/ ACCA/ ACA) Experience working in a Regulated industry is desirable but not essential. Experience working in an IS function is desirable but not essential. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Bid Administrator Theale, Berkshire Hybrid Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and the private health sector in the UK. They are currently looking for a Bid Administrator to join their team based in Theale, Berkshire. To be considered for this role you must possess excellent written and verbal communication skills and ideally have previous experience in supporting bid/tender managers . You are also required to have 2 -3 years UK based work experience for this role. Purpose of the Role Responsible for the coordination and development of contract variation quotations within Diagnostic Imaging (DI), which sits within the Business Development team To be the central point of contact for information relating to contract variations Support Bid Managers, specifically the Bid Manager for Diagnostic Imaging, in the production of technical, commercial, legal, and operational content for bids and quotes for new business and renewal contracts Support Bid Managers in the development of for all OJEU procurement bids, Framework mini-competition quotes, and pre-tender sales proposals as well as live contract variations and extensions/renewals Interface with and provide support to Business Development team such as Business Development Director, Marketing & Projects Manager, Account Managers, Bid Team and others for strategic projects, bid and tendering projects, Managed Equipment Service (MES) contracts and other associated services such as the implementation of new contracts To ensure quality system processes and procedures are followed System administration of the Customer Relationship Management (CRM) system To support the DI team in the tracking of all business development activities including, but not limited to procurement website communications, business development board, CRM updates/reports, as well as deadline tracking To support Business Development team with trading opportunities, remarketing, sourcing and other trading activities, working with other specialists within other departments as required Develop and maintain a UKI based used medical equipment sourcing plan Development of an asset database for potential procurement targets Maintain a pipeline of targeted acquisitions in order to meet the UKI trading budget and any stretch targets To manage shared mailboxes within the business development team, sharing communications to the team as required to support bids and opportunities Key Accountabilities The production of technical, commercial, legal, and operational content for bids, quotes, and sales proposals including variations and NHS Supply Chain quotes Support the production for business development documentation including, but not limited to expressions of interest; pre-qualification questionnaires; quotes and proposals; public sector comparators; and business cases Co-ordinate all external communications in the manner determined by customers. External communications may involve face-to-face competitive dialogue/ competitive negotiation meetings, site visits, debriefs, bid presentations, as well as written clarification questions or email communications including via web portals Manage centralised business development mailbox and review OJEU notices and other web portals, identifying potential opportunities for consideration by the business development team Support bid strategy and project team meetings ensuring appropriate attendance from relevant stakeholders. Furthermore, ensure actions are identified, followed up, and progress tracked Responsible for updating the CRM and support system administration for the CRM system ensuring that all users complete information in a timely and accurate manner Administrative support to the Sales Operations Manager, Account Managers, Bid Team and others for strategic projects, bid and tendering projects, Managed Equipment Service (MES) contracts and other associated services such as the implementation of new contracts Ensure all business development documentation adheres to editing and formatting standards Support the Business Development Director, the DI team and other members of the business development team as appropriate, to support projects as required. Develop content for use on corporate website and other social media channels including Twitter and LinkedIn Ensure processes and procedure relating to the duties you carry out are kept up-to-date and shared with the team and relevant stakeholders as appropriate. Maintain, develop, editing and formatting standards and develop standard templates. Ensure all business development documentation adheres to editing and formatting standards Essential Skills Knowledge of medical services industry (desirable) Strong team working skills Highly organised and self-motivated Excellent written and verbal communication Ability to work successfully in a multi-disciplinary and often virtual environment Excellent interpersonal skills Proficient - expert in MS office tools Database management experience Benefits Royal London Pension - 5% employer contribution Death in Service Scheme after probation - 4 times salary Maternity - 21 weeks full enhanced maternity pay; this is inclusive of Statutory Maternity pay. Plus, after the employee has returned from Maternity Leave for 3 months, a 10% bonus will be paid, (with a commitment to work for 6 months plus) A DBS Enhanced Disclosure is required for all applicants. If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel or forward your CV.
May 19, 2024
Full time
Bid Administrator Theale, Berkshire Hybrid Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and the private health sector in the UK. They are currently looking for a Bid Administrator to join their team based in Theale, Berkshire. To be considered for this role you must possess excellent written and verbal communication skills and ideally have previous experience in supporting bid/tender managers . You are also required to have 2 -3 years UK based work experience for this role. Purpose of the Role Responsible for the coordination and development of contract variation quotations within Diagnostic Imaging (DI), which sits within the Business Development team To be the central point of contact for information relating to contract variations Support Bid Managers, specifically the Bid Manager for Diagnostic Imaging, in the production of technical, commercial, legal, and operational content for bids and quotes for new business and renewal contracts Support Bid Managers in the development of for all OJEU procurement bids, Framework mini-competition quotes, and pre-tender sales proposals as well as live contract variations and extensions/renewals Interface with and provide support to Business Development team such as Business Development Director, Marketing & Projects Manager, Account Managers, Bid Team and others for strategic projects, bid and tendering projects, Managed Equipment Service (MES) contracts and other associated services such as the implementation of new contracts To ensure quality system processes and procedures are followed System administration of the Customer Relationship Management (CRM) system To support the DI team in the tracking of all business development activities including, but not limited to procurement website communications, business development board, CRM updates/reports, as well as deadline tracking To support Business Development team with trading opportunities, remarketing, sourcing and other trading activities, working with other specialists within other departments as required Develop and maintain a UKI based used medical equipment sourcing plan Development of an asset database for potential procurement targets Maintain a pipeline of targeted acquisitions in order to meet the UKI trading budget and any stretch targets To manage shared mailboxes within the business development team, sharing communications to the team as required to support bids and opportunities Key Accountabilities The production of technical, commercial, legal, and operational content for bids, quotes, and sales proposals including variations and NHS Supply Chain quotes Support the production for business development documentation including, but not limited to expressions of interest; pre-qualification questionnaires; quotes and proposals; public sector comparators; and business cases Co-ordinate all external communications in the manner determined by customers. External communications may involve face-to-face competitive dialogue/ competitive negotiation meetings, site visits, debriefs, bid presentations, as well as written clarification questions or email communications including via web portals Manage centralised business development mailbox and review OJEU notices and other web portals, identifying potential opportunities for consideration by the business development team Support bid strategy and project team meetings ensuring appropriate attendance from relevant stakeholders. Furthermore, ensure actions are identified, followed up, and progress tracked Responsible for updating the CRM and support system administration for the CRM system ensuring that all users complete information in a timely and accurate manner Administrative support to the Sales Operations Manager, Account Managers, Bid Team and others for strategic projects, bid and tendering projects, Managed Equipment Service (MES) contracts and other associated services such as the implementation of new contracts Ensure all business development documentation adheres to editing and formatting standards Support the Business Development Director, the DI team and other members of the business development team as appropriate, to support projects as required. Develop content for use on corporate website and other social media channels including Twitter and LinkedIn Ensure processes and procedure relating to the duties you carry out are kept up-to-date and shared with the team and relevant stakeholders as appropriate. Maintain, develop, editing and formatting standards and develop standard templates. Ensure all business development documentation adheres to editing and formatting standards Essential Skills Knowledge of medical services industry (desirable) Strong team working skills Highly organised and self-motivated Excellent written and verbal communication Ability to work successfully in a multi-disciplinary and often virtual environment Excellent interpersonal skills Proficient - expert in MS office tools Database management experience Benefits Royal London Pension - 5% employer contribution Death in Service Scheme after probation - 4 times salary Maternity - 21 weeks full enhanced maternity pay; this is inclusive of Statutory Maternity pay. Plus, after the employee has returned from Maternity Leave for 3 months, a 10% bonus will be paid, (with a commitment to work for 6 months plus) A DBS Enhanced Disclosure is required for all applicants. If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel or forward your CV.
Office Manager Annual Salary: Up to £30,000 (depending on experience) Location: Belfast Job Type: Full-time An exciting opportunity has arisen for a highly organised and detail-oriented Office Manager to join a dynamic team within the hospitality industry. The role is central to ensuring the smooth and efficient operation of our cafes and corporate catering, from customer booking to invoicing stage. The ideal candidate will possess excellent communication skills, the ability to multitask, and a keen eye for detail. Day to Day of the role: Provide administrative services across cafes and corporate catering. Collaborate with the Head of Operational Delivery to ensure effective food and beverage provision. Lead the procurement process, including supplier negotiations. Produce analytical reports and forecasts to drive commercial effectiveness. Manage invoices within the purchase ledger in partnership with the finance department. Collate payroll information and manage variances for all sites. Implement efficient processes for managing hospitality and catering requests. Support and train staff on EPOS and booking systems. Maintain professional standards and confidently address challenges. Adapt to new business openings and assist with mobilisations throughout Ireland. Undertake additional relevant administrative duties as required. Required Skills & Qualifications: Full driving licence and access to a car. NVQ Level 3 in Business Administration or a minimum of 2 years of experience in a similar role within the hospitality industry. Excellent organisational and time management skills. Proficient in Microsoft Office Suite and other office management software. High level of attention to detail and accuracy. Ability to work both independently and as part of a team. Strong problem-solving skills and adaptability. Benefits: Competitive salary up to £30,000. 25 days annual leave plus 12 statutory days (pro-rata). Health Cash Plan after probationary period. Access to Staff Counselling & Financial Advisory Services. Stakeholder Pension Scheme with 5% employer contribution. Bike to Work Scheme. Holiday purchase scheme. Flexible working initiatives. Wellbeing initiatives. The role is 37.5 hours per week, Monday to Friday, with advance notice for any hours outside this schedule. To apply for this Office Manager position, please apply online or contact for more information. We look forward to your application!
May 19, 2024
Full time
Office Manager Annual Salary: Up to £30,000 (depending on experience) Location: Belfast Job Type: Full-time An exciting opportunity has arisen for a highly organised and detail-oriented Office Manager to join a dynamic team within the hospitality industry. The role is central to ensuring the smooth and efficient operation of our cafes and corporate catering, from customer booking to invoicing stage. The ideal candidate will possess excellent communication skills, the ability to multitask, and a keen eye for detail. Day to Day of the role: Provide administrative services across cafes and corporate catering. Collaborate with the Head of Operational Delivery to ensure effective food and beverage provision. Lead the procurement process, including supplier negotiations. Produce analytical reports and forecasts to drive commercial effectiveness. Manage invoices within the purchase ledger in partnership with the finance department. Collate payroll information and manage variances for all sites. Implement efficient processes for managing hospitality and catering requests. Support and train staff on EPOS and booking systems. Maintain professional standards and confidently address challenges. Adapt to new business openings and assist with mobilisations throughout Ireland. Undertake additional relevant administrative duties as required. Required Skills & Qualifications: Full driving licence and access to a car. NVQ Level 3 in Business Administration or a minimum of 2 years of experience in a similar role within the hospitality industry. Excellent organisational and time management skills. Proficient in Microsoft Office Suite and other office management software. High level of attention to detail and accuracy. Ability to work both independently and as part of a team. Strong problem-solving skills and adaptability. Benefits: Competitive salary up to £30,000. 25 days annual leave plus 12 statutory days (pro-rata). Health Cash Plan after probationary period. Access to Staff Counselling & Financial Advisory Services. Stakeholder Pension Scheme with 5% employer contribution. Bike to Work Scheme. Holiday purchase scheme. Flexible working initiatives. Wellbeing initiatives. The role is 37.5 hours per week, Monday to Friday, with advance notice for any hours outside this schedule. To apply for this Office Manager position, please apply online or contact for more information. We look forward to your application!
HR Services Administrator - Fixed Term Contract We're growing and want you to be a part of our journey. The Employment, Policy and HR Services team provides both SME advisory and administrative HR services to the business which underpins our overall people strategy and vision. The team pro-actively manage our people operations and risk by: Managing HR processes to ensure seamless operations and compliance Having accountably for the HRIS and maintaining the integrity of employee data Actively managing the employee lifecycle Developing inclusive and forward-thinking policies Producing and reporting on metrics to identify trends Providing automated and self-service actions to increase efficiency and reduce cost As an HR Administrator, you will play a pivotal role in shaping our organisational success by providing confidential and pro-active administrative support across the full employee life cycle to the HR Central team, employees and performance managers. This role would be reporting into one of our HR managers and you will work closely with colleagues in the HR function and wider business to deliver excellent service to stakeholders across the business. This role is a fixed term contract for six months in our Belfast office. Key Responsibilities First point of contact for employees and performance managers with HR related queries by managing the Team's mailbox daily. This will include reviewing and triaging each query to the appropriate team member or internal team. Assist with the identification, development and implementation of process improvements. Ensure HR systems are updated and maintained with the latest employee information and conduct monthly audit checks to ensure integrity of data. Take responsibility and proactively manage the administration of our key HR processes across Joiners, Movers and Leavers including generation of offer letters and contracts, probation, onboarding of new employees and processing resignations. Support with the Northern Ireland Fair Monitoring Reporting. Assist with other administrative tasks for the HR Central team as required. This may include note taking at formal meetings. Key skills and experience Previous experience of working in an HR administrative role ideally within a People practice, and within a professional services environment (experience Sage People would be advantageous) Ability to prioritise a busy workload, working to tight deadlines whilst maintaining a high level of attention to detail and accuracy. Evidence of excellent planning, administration and organisational skills, with a flexible approach to managing tasks in order to meet changing and conflicting demands. Experience of inbox management and file management Drafting and reviewing of employment contracts An understanding of managing the visa process Evidence of working collaboratively as a team, maintaining good working relationships, and contributing to the team's overall performance. Evidence of excellent interpersonal and communication skills, with an ability to communicate clearly with a variety of internal and external stakeholders/audiences. Strong IT capabilities including MS Office (Outlook, Word and Excel) What's next? Click on 'apply' below and follow the simple application process online. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please let us know. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.
May 19, 2024
Full time
HR Services Administrator - Fixed Term Contract We're growing and want you to be a part of our journey. The Employment, Policy and HR Services team provides both SME advisory and administrative HR services to the business which underpins our overall people strategy and vision. The team pro-actively manage our people operations and risk by: Managing HR processes to ensure seamless operations and compliance Having accountably for the HRIS and maintaining the integrity of employee data Actively managing the employee lifecycle Developing inclusive and forward-thinking policies Producing and reporting on metrics to identify trends Providing automated and self-service actions to increase efficiency and reduce cost As an HR Administrator, you will play a pivotal role in shaping our organisational success by providing confidential and pro-active administrative support across the full employee life cycle to the HR Central team, employees and performance managers. This role would be reporting into one of our HR managers and you will work closely with colleagues in the HR function and wider business to deliver excellent service to stakeholders across the business. This role is a fixed term contract for six months in our Belfast office. Key Responsibilities First point of contact for employees and performance managers with HR related queries by managing the Team's mailbox daily. This will include reviewing and triaging each query to the appropriate team member or internal team. Assist with the identification, development and implementation of process improvements. Ensure HR systems are updated and maintained with the latest employee information and conduct monthly audit checks to ensure integrity of data. Take responsibility and proactively manage the administration of our key HR processes across Joiners, Movers and Leavers including generation of offer letters and contracts, probation, onboarding of new employees and processing resignations. Support with the Northern Ireland Fair Monitoring Reporting. Assist with other administrative tasks for the HR Central team as required. This may include note taking at formal meetings. Key skills and experience Previous experience of working in an HR administrative role ideally within a People practice, and within a professional services environment (experience Sage People would be advantageous) Ability to prioritise a busy workload, working to tight deadlines whilst maintaining a high level of attention to detail and accuracy. Evidence of excellent planning, administration and organisational skills, with a flexible approach to managing tasks in order to meet changing and conflicting demands. Experience of inbox management and file management Drafting and reviewing of employment contracts An understanding of managing the visa process Evidence of working collaboratively as a team, maintaining good working relationships, and contributing to the team's overall performance. Evidence of excellent interpersonal and communication skills, with an ability to communicate clearly with a variety of internal and external stakeholders/audiences. Strong IT capabilities including MS Office (Outlook, Word and Excel) What's next? Click on 'apply' below and follow the simple application process online. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please let us know. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.
Purpose of the Job: To complete social care assessments and undertake casework of residents in the community and other care settings. To commission care services according to assessment outcomes and eligibility in relation to the Care Act. To participate in the duty rota - this is the single point of contact for referrals for Adult Social Care. Where necessary undertake crisis intervention where enquiries indicate the need for immediate risk management. Main Responsibilities: To carry out home visits and consult with service users, carers, and relevant agencies and professionals. To alert the Registered Care Manager to any safeguarding concerns. To ensure assessments and support plans are carried out in a person-centered and outcome-focused way. To advise on the use of personal budgets and direct payments. Where appropriate, to assist customers to maximise their independence. To undertake any necessary adjustments or to cease care packages by both the organization's Eligibility Criteria and Operational Guidance and the needs of the service user. To make any necessary arrangements for the implementation of changes in service provision. To commission and make arrangements for the provision of new services when needed or refer to other appropriate agencies. To maintain efficient and effective liaison with all Departmental Staff and other Independent and Voluntary Agencies. To maintain accurate case records and to prepare any required reports. To maintain accurate statistical data and the Department's computerized information system. To work within and contribute to the development of departmental and team procedures and policies. To participate in regular supervision and the Appraisal process and attend training as required. Attend and participate in relevant staff and service meetings. In all of the above to undertake practice in an anti-discriminatory and anti oppressive manner. Any other duties as directed by your line manager, Director or as agreed with the Senior Management Group. To act by the principles set out in the Employee Code of Conduct and the organization's Values, recognizing the duty of all public sector employees to discharge public functions reasonably and according to the law. Duties And Responsibilities Objectives To ensure that agreed quality assurance initiatives are implemented within the home. Liaise with social care regulators and local authorities to ensure satisfactory standards are maintained To become the person in charge responsible for the day-to-day running of the homecare services with 24-hour responsibility for the care of the Service users. To be the Information Governance Lead for their home and to work in collaboration with the Company's Information Governance Lead, being accountable to the Senior Operations Team. To provide improvement, independence, and choice for Service Users, making sure they are treated with dignity at all times. To manage the effective use of resources and maintain high levels of occupancy. To comply with all regulatory requirements at all times and in particular the Regulations for the Registration and Inspection of the services. To ensure policy and procedures are implemented and understood by all the staff to ensure the highest standard of care. Leadership To provide leadership to all staff to deliver the highest possible quality of care within a safe working and living environment. To be a good model for all employees, being approachable and providing a regular presence on the "shop floor" as well as being consistent in all actions and decisions. To set and maintain clear standards within the service in line with the Verity Healthcare quality assessment tool. To ensure that staff selection processes for all applied thoroughly and that all candidates are treated professionally. To ensure all staff maintain the registration with their national bodies. To develop a culture of continuous quality improvement using the framework of clinical governance. To maintain a comprehensive induction process for all new employees to ensure they are effectively introduced to the Service, the Service Users, and good practices within their first week. To ensure that NMC and Care Assistants and Support Worker's codes of professional conduct and guidelines relating to professional practices are followed at all times. Take responsibility and accountability for the delivery of professional, competent and high-quality care. To conduct regular reviews with new employees during their probationary period and to always conduct a three-monthly review to confirm the appointment or extend the probation period. To ensure all staff are annually appraised and that required standards of performance are being achieved, to manage under-performance through objective setting and regular reviews, and that regular supervisions occur in line with company policy. To ensure complaints and suggestions are positively actioned and dealt with correctly. To identify individual training needs in line with the organization's objectives and the employee's performance, arranging training and evaluating their effectiveness, and ensuring that staff has completed the required training each year. To hold regular staff, Service Users, and stake holders meetings to provide and receive feedback, and administer the questionnaires provided as part of the company's. Quality Assurance Systems. Care Practice To ensure that all Service Users have an up-to-date care plan, which is regularly evaluated and actively involves Service Users in the preparation. Ensure all risks associated with care e.g. moving and handling, mobility, challenging behavior, and skin care are identified and correctly actioned. To regularly monitor the delivery of care given by all staff ensuring that the physical, social, psychological, and emotional needs of the Service User are recognized, assessed, and met. To ensure the Service and its processes are fully compliant with the Mental Capacity Act and that service users are empowered to make choices where able and where not best interest decisions are made on their behalf involving all those necessary. To ensure the Service is compliant with DoLS legislation. To ensure that there is a regular program of activities, which are arranged in line with the Service Users' needs. To ensure the Service Users receive a pleasant nutritional diet. To ensure an active named nurse and key worker key worker system for all the Service Users. To ensure the maintenance of the highest standards of care consistent with the requirements of CQC/Funding Authorities. To arrange regular reviews with Social Workers, Service Users, Relatives, and Key Workers. To conduct a pre-admission assessment for all potential Service Users. To meet professional and legal responsibilities with regard to the storage, handling, and administration of drugs. Ensure the protection and safety of Service Users at all times, which requires conducting regular health and safety checks and checks that the call bell system and the fire alarm systems are always fully functional. General Management To understand the legal requirements of the Care Quality Commission (CQC) and the Regulations and other legislations and ensure the Service complies with Essential Standards of Quality and Safety, and whatever legislation or relevant standards that may be in force at any time. To personally have a full understanding and working knowledge of all Verity Healthcare policies and procedures and ensure that all these policies are applied at all times. To be responsible for completing the staff rota and ensuring that the staffing ratio meets the needs of the Service Users. Ensure that all annual leave requests are coordinated to prevent disruption in the Service. To control sickness absence by always conducting back-to-work interviews and correctly applying company policy. To carry out the duties of "The Responsible Officer" and ensure that the service compiles with all statutory obligations and relevant legislation (e.g. environmental health, health & safety, and fire regulations). To meet professional and legal responsibilities with Health and Safety issues and ensure that all monitoring requirements are met. To Promote a positive customer care-orientated environment and ensure all staff are familiar with the company complaints procedure To remain professionally updated and ensure care in all areas is delivered in line with the latest research to promote evidence-based practice. To participate in the recruitment, selection, and retention of staff. To liaise effectively with Head Office Departments, building good working relationships, as required for the good operation of the Service. Ensure that all Service Users have a copy of the terms and conditions of care and that all the necessary funding documents are completed. To enable service users to control their own financial affairs, where possible. To ensure that all Service Users' finances are controlled and up-to-date accurate records are kept of all transactions, the financial control of their affairs must be undertaken with total accuracy and security. To ensure the security and confidentially of records and information relating to the service. Ensure that staff hours are recorded and sent to payroll on time. . click apply for full job details
May 18, 2024
Full time
Purpose of the Job: To complete social care assessments and undertake casework of residents in the community and other care settings. To commission care services according to assessment outcomes and eligibility in relation to the Care Act. To participate in the duty rota - this is the single point of contact for referrals for Adult Social Care. Where necessary undertake crisis intervention where enquiries indicate the need for immediate risk management. Main Responsibilities: To carry out home visits and consult with service users, carers, and relevant agencies and professionals. To alert the Registered Care Manager to any safeguarding concerns. To ensure assessments and support plans are carried out in a person-centered and outcome-focused way. To advise on the use of personal budgets and direct payments. Where appropriate, to assist customers to maximise their independence. To undertake any necessary adjustments or to cease care packages by both the organization's Eligibility Criteria and Operational Guidance and the needs of the service user. To make any necessary arrangements for the implementation of changes in service provision. To commission and make arrangements for the provision of new services when needed or refer to other appropriate agencies. To maintain efficient and effective liaison with all Departmental Staff and other Independent and Voluntary Agencies. To maintain accurate case records and to prepare any required reports. To maintain accurate statistical data and the Department's computerized information system. To work within and contribute to the development of departmental and team procedures and policies. To participate in regular supervision and the Appraisal process and attend training as required. Attend and participate in relevant staff and service meetings. In all of the above to undertake practice in an anti-discriminatory and anti oppressive manner. Any other duties as directed by your line manager, Director or as agreed with the Senior Management Group. To act by the principles set out in the Employee Code of Conduct and the organization's Values, recognizing the duty of all public sector employees to discharge public functions reasonably and according to the law. Duties And Responsibilities Objectives To ensure that agreed quality assurance initiatives are implemented within the home. Liaise with social care regulators and local authorities to ensure satisfactory standards are maintained To become the person in charge responsible for the day-to-day running of the homecare services with 24-hour responsibility for the care of the Service users. To be the Information Governance Lead for their home and to work in collaboration with the Company's Information Governance Lead, being accountable to the Senior Operations Team. To provide improvement, independence, and choice for Service Users, making sure they are treated with dignity at all times. To manage the effective use of resources and maintain high levels of occupancy. To comply with all regulatory requirements at all times and in particular the Regulations for the Registration and Inspection of the services. To ensure policy and procedures are implemented and understood by all the staff to ensure the highest standard of care. Leadership To provide leadership to all staff to deliver the highest possible quality of care within a safe working and living environment. To be a good model for all employees, being approachable and providing a regular presence on the "shop floor" as well as being consistent in all actions and decisions. To set and maintain clear standards within the service in line with the Verity Healthcare quality assessment tool. To ensure that staff selection processes for all applied thoroughly and that all candidates are treated professionally. To ensure all staff maintain the registration with their national bodies. To develop a culture of continuous quality improvement using the framework of clinical governance. To maintain a comprehensive induction process for all new employees to ensure they are effectively introduced to the Service, the Service Users, and good practices within their first week. To ensure that NMC and Care Assistants and Support Worker's codes of professional conduct and guidelines relating to professional practices are followed at all times. Take responsibility and accountability for the delivery of professional, competent and high-quality care. To conduct regular reviews with new employees during their probationary period and to always conduct a three-monthly review to confirm the appointment or extend the probation period. To ensure all staff are annually appraised and that required standards of performance are being achieved, to manage under-performance through objective setting and regular reviews, and that regular supervisions occur in line with company policy. To ensure complaints and suggestions are positively actioned and dealt with correctly. To identify individual training needs in line with the organization's objectives and the employee's performance, arranging training and evaluating their effectiveness, and ensuring that staff has completed the required training each year. To hold regular staff, Service Users, and stake holders meetings to provide and receive feedback, and administer the questionnaires provided as part of the company's. Quality Assurance Systems. Care Practice To ensure that all Service Users have an up-to-date care plan, which is regularly evaluated and actively involves Service Users in the preparation. Ensure all risks associated with care e.g. moving and handling, mobility, challenging behavior, and skin care are identified and correctly actioned. To regularly monitor the delivery of care given by all staff ensuring that the physical, social, psychological, and emotional needs of the Service User are recognized, assessed, and met. To ensure the Service and its processes are fully compliant with the Mental Capacity Act and that service users are empowered to make choices where able and where not best interest decisions are made on their behalf involving all those necessary. To ensure the Service is compliant with DoLS legislation. To ensure that there is a regular program of activities, which are arranged in line with the Service Users' needs. To ensure the Service Users receive a pleasant nutritional diet. To ensure an active named nurse and key worker key worker system for all the Service Users. To ensure the maintenance of the highest standards of care consistent with the requirements of CQC/Funding Authorities. To arrange regular reviews with Social Workers, Service Users, Relatives, and Key Workers. To conduct a pre-admission assessment for all potential Service Users. To meet professional and legal responsibilities with regard to the storage, handling, and administration of drugs. Ensure the protection and safety of Service Users at all times, which requires conducting regular health and safety checks and checks that the call bell system and the fire alarm systems are always fully functional. General Management To understand the legal requirements of the Care Quality Commission (CQC) and the Regulations and other legislations and ensure the Service complies with Essential Standards of Quality and Safety, and whatever legislation or relevant standards that may be in force at any time. To personally have a full understanding and working knowledge of all Verity Healthcare policies and procedures and ensure that all these policies are applied at all times. To be responsible for completing the staff rota and ensuring that the staffing ratio meets the needs of the Service Users. Ensure that all annual leave requests are coordinated to prevent disruption in the Service. To control sickness absence by always conducting back-to-work interviews and correctly applying company policy. To carry out the duties of "The Responsible Officer" and ensure that the service compiles with all statutory obligations and relevant legislation (e.g. environmental health, health & safety, and fire regulations). To meet professional and legal responsibilities with Health and Safety issues and ensure that all monitoring requirements are met. To Promote a positive customer care-orientated environment and ensure all staff are familiar with the company complaints procedure To remain professionally updated and ensure care in all areas is delivered in line with the latest research to promote evidence-based practice. To participate in the recruitment, selection, and retention of staff. To liaise effectively with Head Office Departments, building good working relationships, as required for the good operation of the Service. Ensure that all Service Users have a copy of the terms and conditions of care and that all the necessary funding documents are completed. To enable service users to control their own financial affairs, where possible. To ensure that all Service Users' finances are controlled and up-to-date accurate records are kept of all transactions, the financial control of their affairs must be undertaken with total accuracy and security. To ensure the security and confidentially of records and information relating to the service. Ensure that staff hours are recorded and sent to payroll on time. . click apply for full job details
Job Description Who we are: Dynamo for Intermediaries (DFI) is a B2B mortgage club and part of Dynamo, a telephone-based mortgage and insurance broker based in Camberley, Surrey. Duties and Responsibilities: Application processing - ensuring that all Mortgage DIP's are processed within turnaround times and with a high level of accuracy. Helpdesk - enquiry support for all types of mortgages with the aim to secure DFI to be used as the payment route or for our packaging services being used Developing relationships with panel lenders, partners and their respective BDM's and account managers Working to support our case handler team to ensure the best outcome for our clients Achieve targets set by Management for call volume & times Support the management team in building, encouraging and protecting an inclusive and welcoming environment for all colleagues. Ensure that the company zero-tolerance position on bullying is upheld. Contribute to upholding the firm's Consumer Duty obligations within your job role. Benefits you will receive as a Specialist Administrator Competitive starting basic salary - £23,859 to £25,000 dependent on qualifications. Up to 10% discretionary bonus, annual. 23 days annual leave from day 1, plus bank holidays, rising to 28 days with length of service. Company sick pay, after probation. Aviva Digicare+, including annual health check up/blood test, 24/7 access to remote NHS GP and nutritional and mental health services. Perks at Work - Discounts on products and services inc electrical & Travel. Discounts on estate agency, mortgage, conveyancing and surveying services. Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme. Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK. Company Pension and Day 1 Life assurance for all colleagues. Dynamo is a telephone-based mortgage and insurance broker assisting customers across the UK.We are a wholly-owned subsidiary of Connells Group - the largest high street estate agency and property services provider in the UK employing over 16,000 staff. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.MS01739
May 18, 2024
Full time
Job Description Who we are: Dynamo for Intermediaries (DFI) is a B2B mortgage club and part of Dynamo, a telephone-based mortgage and insurance broker based in Camberley, Surrey. Duties and Responsibilities: Application processing - ensuring that all Mortgage DIP's are processed within turnaround times and with a high level of accuracy. Helpdesk - enquiry support for all types of mortgages with the aim to secure DFI to be used as the payment route or for our packaging services being used Developing relationships with panel lenders, partners and their respective BDM's and account managers Working to support our case handler team to ensure the best outcome for our clients Achieve targets set by Management for call volume & times Support the management team in building, encouraging and protecting an inclusive and welcoming environment for all colleagues. Ensure that the company zero-tolerance position on bullying is upheld. Contribute to upholding the firm's Consumer Duty obligations within your job role. Benefits you will receive as a Specialist Administrator Competitive starting basic salary - £23,859 to £25,000 dependent on qualifications. Up to 10% discretionary bonus, annual. 23 days annual leave from day 1, plus bank holidays, rising to 28 days with length of service. Company sick pay, after probation. Aviva Digicare+, including annual health check up/blood test, 24/7 access to remote NHS GP and nutritional and mental health services. Perks at Work - Discounts on products and services inc electrical & Travel. Discounts on estate agency, mortgage, conveyancing and surveying services. Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme. Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK. Company Pension and Day 1 Life assurance for all colleagues. Dynamo is a telephone-based mortgage and insurance broker assisting customers across the UK.We are a wholly-owned subsidiary of Connells Group - the largest high street estate agency and property services provider in the UK employing over 16,000 staff. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.MS01739
Multi-site Home Manager (Nursing) Salary 80,000 Gloucester Passionate about high end, luxury lifestyle living? Experienced within clinical settings and quality Elderly Care? Are you ready to join a boutique care home company, organically growing across the country? If you have previous Home or Regional Management experience within luxury services, you could soon be part of a great company creating high quality of life for its clients. To be a part of this fantastic team, you will be an experienced nursing home manager who can demonstrate outstanding levels of care, worked within the 'cr me de la cr me' of the nursing home sector and be able to work independently to strive for the best. If you believe this is the role for you and you would like to develop alongside the organisation then please send a copy of your CV to Jodie Kemp at Compass Associates. Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer a 200 John Lewis voucher for a successful recommendation following the completion of probation/rebate'
May 18, 2024
Full time
Multi-site Home Manager (Nursing) Salary 80,000 Gloucester Passionate about high end, luxury lifestyle living? Experienced within clinical settings and quality Elderly Care? Are you ready to join a boutique care home company, organically growing across the country? If you have previous Home or Regional Management experience within luxury services, you could soon be part of a great company creating high quality of life for its clients. To be a part of this fantastic team, you will be an experienced nursing home manager who can demonstrate outstanding levels of care, worked within the 'cr me de la cr me' of the nursing home sector and be able to work independently to strive for the best. If you believe this is the role for you and you would like to develop alongside the organisation then please send a copy of your CV to Jodie Kemp at Compass Associates. Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer a 200 John Lewis voucher for a successful recommendation following the completion of probation/rebate'