We are currently seeking a highly motivated and experienced Branch Sales & Operations Manager to lead the team at our branch in Hedge End. You will be responsible for leading a team, driving sales, managing inventory, and ensuring exceptional customer service. This role requires strong leadership skills, industry knowledge, and a customer-centric approach. Benefits include: Basic Salary from £34,000 dependent on experience. Holidays from 20 working days plus all bank holidays, increased in line with service. Monthly and Yearly Sales and Contribution bonuses available. Monthly and Yearly Promotional incentives. Company Van to use to and from work. Responsibilities: Lead and manage the day-to-day operations of the branch, ensuring smooth and efficient functioning. Develop and implement strategies to achieve sales targets and increase market share. Build and maintain strong relationships with customers, providing exceptional service and addressing their needs promptly. Manage inventory levels, minimizing excess or obsolete stock. Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement. Develop a high-performing team, fostering a positive work environment and promoting teamwork. Ensure compliance with company policies, procedures, and health and safety regulations. Prepare and analyse sales reports with other relevant metrics to assess branch performance and make informed decisions. Requirements: Proven experience as a Branch Manager or in a similar role within the Motor industry. In-depth knowledge of automotive parts, accessories, and related products. Strong sales and customer service orientation, with a track record of achieving targets and building customer relationships. Proficient in using computer systems and software relevant to the industry. Knowledge of the local areas and customer base would be a distinct advantage. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
Sep 04, 2025
Full time
We are currently seeking a highly motivated and experienced Branch Sales & Operations Manager to lead the team at our branch in Hedge End. You will be responsible for leading a team, driving sales, managing inventory, and ensuring exceptional customer service. This role requires strong leadership skills, industry knowledge, and a customer-centric approach. Benefits include: Basic Salary from £34,000 dependent on experience. Holidays from 20 working days plus all bank holidays, increased in line with service. Monthly and Yearly Sales and Contribution bonuses available. Monthly and Yearly Promotional incentives. Company Van to use to and from work. Responsibilities: Lead and manage the day-to-day operations of the branch, ensuring smooth and efficient functioning. Develop and implement strategies to achieve sales targets and increase market share. Build and maintain strong relationships with customers, providing exceptional service and addressing their needs promptly. Manage inventory levels, minimizing excess or obsolete stock. Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement. Develop a high-performing team, fostering a positive work environment and promoting teamwork. Ensure compliance with company policies, procedures, and health and safety regulations. Prepare and analyse sales reports with other relevant metrics to assess branch performance and make informed decisions. Requirements: Proven experience as a Branch Manager or in a similar role within the Motor industry. In-depth knowledge of automotive parts, accessories, and related products. Strong sales and customer service orientation, with a track record of achieving targets and building customer relationships. Proficient in using computer systems and software relevant to the industry. Knowledge of the local areas and customer base would be a distinct advantage. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
Location: FARA East Sheen, SW14 7DH Type: Full-Time, 5 days per week (Tuesday - Saturday) About Us: FARA East Sheen is a vibrant charity retail shop that has been at the heart of our local community for over 30 years. With 40 charity shops across the UK, we are dedicated to helping disadvantaged children and young people in Romania. Join us and be part of a team that makes a real difference every day! The Role: We are looking for a motivated and friendly Assistant Manager to support our Shop Manager and team in the effective running of our busy shop. This role is perfect for someone who enjoys a dynamic work environment where no two days are the same. The Assistant Manager s main role is to support the Shop Manager and the team in the effective running of the shop while maintaining high levels of service for our customers. Key Responsibilities: Assisting the Shop Manager in organising and planning daily strategies Assisting the Shop Manager with team building Helping implement Company Policies and Procedures Networking with customers and the local community General admin Sort and prepare donations for sale Steam and price clothing items Create eye-catching shop displays Handle cash and operate the till Foster a welcoming atmosphere for customers Address customer queries and resolve issues Build connections within the local community Stay informed about our products and current promotions The Candidate: At least 1-year experience as a Team Leader / Assistant Manager At least 1 year of Retail or Hospitality experience Excellent customer service skills Interpersonal and great communication skills Problem-solving attitude Organised and efficient Hard-working Positive approach Great at multitasking Lives within 45 minutes of the store Able to assist the team with all shop duties e.g. lifting/ handling of loads/crates/sacks Working times: Shop Opening Hours: 09:30-17:30 8-hour shift/ 30min paid break 5 days per week rota (Tuesday - Saturday) What We Offer: Employee Assistance Program Enhanced sick pay (subject to conditions) 28 days holiday, including bank and public holidays Employee discount (subject to conditions) A birthday day off after 2 years of employment How to Apply: If you are passionate about retail and want to make a difference, we would love to hear from you! Join us at FARA East Sheen and be part of something special!
Sep 04, 2025
Full time
Location: FARA East Sheen, SW14 7DH Type: Full-Time, 5 days per week (Tuesday - Saturday) About Us: FARA East Sheen is a vibrant charity retail shop that has been at the heart of our local community for over 30 years. With 40 charity shops across the UK, we are dedicated to helping disadvantaged children and young people in Romania. Join us and be part of a team that makes a real difference every day! The Role: We are looking for a motivated and friendly Assistant Manager to support our Shop Manager and team in the effective running of our busy shop. This role is perfect for someone who enjoys a dynamic work environment where no two days are the same. The Assistant Manager s main role is to support the Shop Manager and the team in the effective running of the shop while maintaining high levels of service for our customers. Key Responsibilities: Assisting the Shop Manager in organising and planning daily strategies Assisting the Shop Manager with team building Helping implement Company Policies and Procedures Networking with customers and the local community General admin Sort and prepare donations for sale Steam and price clothing items Create eye-catching shop displays Handle cash and operate the till Foster a welcoming atmosphere for customers Address customer queries and resolve issues Build connections within the local community Stay informed about our products and current promotions The Candidate: At least 1-year experience as a Team Leader / Assistant Manager At least 1 year of Retail or Hospitality experience Excellent customer service skills Interpersonal and great communication skills Problem-solving attitude Organised and efficient Hard-working Positive approach Great at multitasking Lives within 45 minutes of the store Able to assist the team with all shop duties e.g. lifting/ handling of loads/crates/sacks Working times: Shop Opening Hours: 09:30-17:30 8-hour shift/ 30min paid break 5 days per week rota (Tuesday - Saturday) What We Offer: Employee Assistance Program Enhanced sick pay (subject to conditions) 28 days holiday, including bank and public holidays Employee discount (subject to conditions) A birthday day off after 2 years of employment How to Apply: If you are passionate about retail and want to make a difference, we would love to hear from you! Join us at FARA East Sheen and be part of something special!
Commercial Manager - Automotive Aftermarket We're recruiting a Commercial Manager to join a well-established and growing automotive aftermarket business known for its customer focus, innovation, and collaborative team environment. This is a pivotal role where you'll lead the commercial function across product development, pricing, strategy, and market competitiveness. This is an exciting opportunity for either an experienced Commercial Manager , or an ambitious Product Manager or Pricing Manager / Procurement Manager ready to step up or across and demonstrate they have what it takes to succeed at a senior level. Salary - Up to 70K basic plus Bonus (up to 10K) + Pension + 20 days hols (plus BH 28 days) + Health Care (after qualifying period) Ideal Location - Wiltshire - Swindon, Chippenham, Trowbridge, Salisbury As Commercial Manager, you will: Lead the Commercial Department, spanning product and commercial development Define and execute product and pricing strategy , aligned with company goals Work cross-functionally with Sales, Supply Chain, Marketing, Technical, and Purchasing Oversee the full product lifecycle, from concept to end-of-life Maintain catalogue accuracy (TecDoc, MAM) and improve market performance Develop pricing strategies and conduct in-depth competitor and market analysis Introduce new commercial initiatives that challenge and outperform competitors Support the Sales team with technical product insight, cross-referencing, and sourcing Use data to build pricing models, improve forecasting, and track trends Present clear strategies and results to internal stakeholders What We're Looking For: 2+ years in the automotive aftermarket - in a commercial, product, or pricing role Background as a Commercial Manager or Product Manager with leadership potential Strong commercial acumen with a track record of improving performance and margin Confident working cross-functionally and presenting data-driven insight Excellent communication, organisation, and time management skills A creative and competitive mindset - always looking to innovate and improve Driven, analytical, and looking to grow within a progressive business Why Join Us? A strategic leadership role in a respected, growing aftermarket company Room to make a real impact and influence business direction Excellent career development opportunity - future leadership potential Collaborative team culture and supportive senior leadership Apply in Confidence: Send your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd - OR call (phone number removed) for a chat in confidence. Job Ref: 4193RCC - Commercial Manager
Sep 04, 2025
Full time
Commercial Manager - Automotive Aftermarket We're recruiting a Commercial Manager to join a well-established and growing automotive aftermarket business known for its customer focus, innovation, and collaborative team environment. This is a pivotal role where you'll lead the commercial function across product development, pricing, strategy, and market competitiveness. This is an exciting opportunity for either an experienced Commercial Manager , or an ambitious Product Manager or Pricing Manager / Procurement Manager ready to step up or across and demonstrate they have what it takes to succeed at a senior level. Salary - Up to 70K basic plus Bonus (up to 10K) + Pension + 20 days hols (plus BH 28 days) + Health Care (after qualifying period) Ideal Location - Wiltshire - Swindon, Chippenham, Trowbridge, Salisbury As Commercial Manager, you will: Lead the Commercial Department, spanning product and commercial development Define and execute product and pricing strategy , aligned with company goals Work cross-functionally with Sales, Supply Chain, Marketing, Technical, and Purchasing Oversee the full product lifecycle, from concept to end-of-life Maintain catalogue accuracy (TecDoc, MAM) and improve market performance Develop pricing strategies and conduct in-depth competitor and market analysis Introduce new commercial initiatives that challenge and outperform competitors Support the Sales team with technical product insight, cross-referencing, and sourcing Use data to build pricing models, improve forecasting, and track trends Present clear strategies and results to internal stakeholders What We're Looking For: 2+ years in the automotive aftermarket - in a commercial, product, or pricing role Background as a Commercial Manager or Product Manager with leadership potential Strong commercial acumen with a track record of improving performance and margin Confident working cross-functionally and presenting data-driven insight Excellent communication, organisation, and time management skills A creative and competitive mindset - always looking to innovate and improve Driven, analytical, and looking to grow within a progressive business Why Join Us? A strategic leadership role in a respected, growing aftermarket company Room to make a real impact and influence business direction Excellent career development opportunity - future leadership potential Collaborative team culture and supportive senior leadership Apply in Confidence: Send your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd - OR call (phone number removed) for a chat in confidence. Job Ref: 4193RCC - Commercial Manager
Workplace Services Manager (IT) £75,000 - £85,000 + car allowance + bonus + extensive benefits Full Time/Permanent Remote with monthly travel Birmingham head office and occasional travel to other European offices The Role: I am looking for a driven and experienced Workplace Service Manager to join a large global brand head quartered in the West Midlands. This role can be primarily remote based however would involve monthly travel to the Birmingham head office and occasional travel to other offices throughout Europe. The Workplace Services Manager will join a talented European IT team and will be responsible for overseeing the technical operations and management of workplace services, primarily focusing on end-user devices such as laptops, desktops, virtual desktops, printers, mobile phones, and associated technologies. You will have a leading role in expanding the deployment of standard desktops and applications across Europe, increasing control, security, and compliance for end-user devices, and improving the workplace experience for users. Responsibilities: Coordinate delivery of workplace technology services, including packaging, deployment, and patching of laptops, desktops, and mobile devices. Take full accountability for the performance and quality of workplace services, ensuring they are delivered to meet organisational standards and user expectations. Proactively identify opportunities for service improvement and innovation, drive initiatives to enhance efficiency, and ensure device-related services are aligned with business goals and user needs. Define governance and follow-up on life cycle management for hardware, OS images and applications, including patch management. Ensure the optimal user experience with workplace technologies, focusing on usability, performance, and reliability. Standardise desktop builds to reduce the number of different images in use, simplifying management and support. Maintain the workplace service catalogue and monitor usage. Increase the level of control, security, and compliance for end-user devices, adhering to industry standards and regulations. Improve the digital workplace experience for users, ensuring their needs are met and issues are promptly addressed. Skills and Experience: Previous experience in a similar Modern Workplace or Digital Workplace Manager role. Experience of leading and growing team of varying levels of seniority. Deep knowledge of Workplace/End User Device concepts, tools, infrastructure and capabilities. Skills in device management and endpoint solutions for laptops and mobile phones. Strong vendor management skills, with experience managing third-party relationships. Excellent knowledge of the Microsoft Suite of technologies, including MS operating systems, System Center Configuration Manager (SCCM), Co-management, Intune, Windows Autopilot, Azure Virtual Desktop. Excellent knowledge of software packaging, Citrix and cloud printing. Please apply via this advert or contact (see below) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sep 04, 2025
Full time
Workplace Services Manager (IT) £75,000 - £85,000 + car allowance + bonus + extensive benefits Full Time/Permanent Remote with monthly travel Birmingham head office and occasional travel to other European offices The Role: I am looking for a driven and experienced Workplace Service Manager to join a large global brand head quartered in the West Midlands. This role can be primarily remote based however would involve monthly travel to the Birmingham head office and occasional travel to other offices throughout Europe. The Workplace Services Manager will join a talented European IT team and will be responsible for overseeing the technical operations and management of workplace services, primarily focusing on end-user devices such as laptops, desktops, virtual desktops, printers, mobile phones, and associated technologies. You will have a leading role in expanding the deployment of standard desktops and applications across Europe, increasing control, security, and compliance for end-user devices, and improving the workplace experience for users. Responsibilities: Coordinate delivery of workplace technology services, including packaging, deployment, and patching of laptops, desktops, and mobile devices. Take full accountability for the performance and quality of workplace services, ensuring they are delivered to meet organisational standards and user expectations. Proactively identify opportunities for service improvement and innovation, drive initiatives to enhance efficiency, and ensure device-related services are aligned with business goals and user needs. Define governance and follow-up on life cycle management for hardware, OS images and applications, including patch management. Ensure the optimal user experience with workplace technologies, focusing on usability, performance, and reliability. Standardise desktop builds to reduce the number of different images in use, simplifying management and support. Maintain the workplace service catalogue and monitor usage. Increase the level of control, security, and compliance for end-user devices, adhering to industry standards and regulations. Improve the digital workplace experience for users, ensuring their needs are met and issues are promptly addressed. Skills and Experience: Previous experience in a similar Modern Workplace or Digital Workplace Manager role. Experience of leading and growing team of varying levels of seniority. Deep knowledge of Workplace/End User Device concepts, tools, infrastructure and capabilities. Skills in device management and endpoint solutions for laptops and mobile phones. Strong vendor management skills, with experience managing third-party relationships. Excellent knowledge of the Microsoft Suite of technologies, including MS operating systems, System Center Configuration Manager (SCCM), Co-management, Intune, Windows Autopilot, Azure Virtual Desktop. Excellent knowledge of software packaging, Citrix and cloud printing. Please apply via this advert or contact (see below) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Director of Operations Location: UK based - Hybrid, frequent travel to HQ in the North West Reports to: Chief Executive Officer Salary: Up to £105,000 (depending on experience) + Share Options, Private Healthcare, Company Car, Pension Ab out the Organisation They are an established healthcare organisation delivering innovative, patient-centred services across the UK and Europe. With a reputation for clinical excellence, operational rigour and strategic growth, they partner with the NHS, private providers and international healthcare organisations to deliver high-quality care that improves patient outcomes. As part of their continued expansion, they are seeking an exceptional Director of Operations to join the Senior Leadership Team. This pivotal role offers the opportunity to shape the future of healthcare delivery, ensuring operational excellence while driving growth and innovation. The Role The Director of Operations will be responsible for leading, developing and delivering all operational matters across the organisation. Sitting on the Senior Leadership Team, the role combines strategic oversight with hands-on delivery, ensuring services meet clinical, financial, logistical and governance requirements at scale. With accountability for a revenue budget of circa £15M and a workforce of more than 150 employees across management, clinical and non-clinical roles, this position requires a highly experienced leader who can balance operational excellence with commercial growth. Key Responsibilities Operational Strategy & Delivery Develop and implement operational strategies aligned with Board-level objectives and commercial goals. Define annual and long-term operational targets, ensuring service delivery exceeds expectations. Mobilise and deliver services at pace, ensuring all logistical and clinical KPIs are achieved. Drive operational efficiency while maintaining high standards of patient care and compliance. Support the development of new service models, adapting to changing healthcare landscapes. Leadership & Team Development Lead, mentor and inspire the UK operational management team, embedding a culture of accountability, collaboration and excellence. Develop succession plans for key operational roles, ensuring organisational resilience. Support operational managers in delivering high performance across their areas of responsibility. Collaborate closely with the CEO and Commercial Director to deliver strategic and financial objectives. Relationship Management Build strong relationships with NHS executives, commissioners, private providers, OEMs, suppliers and healthcare partners. Act as a trusted partner to regulators, ensuring transparent and constructive relationships. Represent the organisation at regional and national healthcare events. Develop and implement a patient engagement framework that strengthens the patient voice in service delivery. Governance & Compliance Ensure full compliance with external regulatory requirements, including the Care Quality Commission. Maintain the highest standards of clinical governance, patient safety and corporate accountability. Oversee financial governance through effective planning, resource management and control. Identify operational risks and implement robust mitigation strategies. Provide accurate, timely reports to the Senior Leadership Team, escalating issues where required. Key Requirements They are looking for a proven operational leader who brings: Extensive senior leadership experience within NHS or private healthcare (essential). A strong track record of multi-site operational management . Experience in fast-paced environments , with the ability to mobilise services quickly . A strategic growth mindset , with the ability to identify opportunities, adapt delivery models and pivot to meet changing market conditions. Demonstrable experience in building and developing high-performing teams . Strong financial acumen, with experience managing multi-million-pound budgets. Proven success in developing relationships with NHS executives, commissioners and senior clinicians. Graduate-level qualifications (postgraduate desirable). What They Offer The opportunity to make a significant impact on healthcare delivery across the UK and Europe. A senior leadership role with scope to shape strategic direction and operational growth. A collaborative and ambitious culture, with strong commitment to professional development and CPD. How to Apply If you are a proven operational leader with the vision, resilience and expertise to lead at scale in a complex healthcare environment, please send your CV and a covering letter outlining your suitability for the role.
Sep 04, 2025
Full time
Director of Operations Location: UK based - Hybrid, frequent travel to HQ in the North West Reports to: Chief Executive Officer Salary: Up to £105,000 (depending on experience) + Share Options, Private Healthcare, Company Car, Pension Ab out the Organisation They are an established healthcare organisation delivering innovative, patient-centred services across the UK and Europe. With a reputation for clinical excellence, operational rigour and strategic growth, they partner with the NHS, private providers and international healthcare organisations to deliver high-quality care that improves patient outcomes. As part of their continued expansion, they are seeking an exceptional Director of Operations to join the Senior Leadership Team. This pivotal role offers the opportunity to shape the future of healthcare delivery, ensuring operational excellence while driving growth and innovation. The Role The Director of Operations will be responsible for leading, developing and delivering all operational matters across the organisation. Sitting on the Senior Leadership Team, the role combines strategic oversight with hands-on delivery, ensuring services meet clinical, financial, logistical and governance requirements at scale. With accountability for a revenue budget of circa £15M and a workforce of more than 150 employees across management, clinical and non-clinical roles, this position requires a highly experienced leader who can balance operational excellence with commercial growth. Key Responsibilities Operational Strategy & Delivery Develop and implement operational strategies aligned with Board-level objectives and commercial goals. Define annual and long-term operational targets, ensuring service delivery exceeds expectations. Mobilise and deliver services at pace, ensuring all logistical and clinical KPIs are achieved. Drive operational efficiency while maintaining high standards of patient care and compliance. Support the development of new service models, adapting to changing healthcare landscapes. Leadership & Team Development Lead, mentor and inspire the UK operational management team, embedding a culture of accountability, collaboration and excellence. Develop succession plans for key operational roles, ensuring organisational resilience. Support operational managers in delivering high performance across their areas of responsibility. Collaborate closely with the CEO and Commercial Director to deliver strategic and financial objectives. Relationship Management Build strong relationships with NHS executives, commissioners, private providers, OEMs, suppliers and healthcare partners. Act as a trusted partner to regulators, ensuring transparent and constructive relationships. Represent the organisation at regional and national healthcare events. Develop and implement a patient engagement framework that strengthens the patient voice in service delivery. Governance & Compliance Ensure full compliance with external regulatory requirements, including the Care Quality Commission. Maintain the highest standards of clinical governance, patient safety and corporate accountability. Oversee financial governance through effective planning, resource management and control. Identify operational risks and implement robust mitigation strategies. Provide accurate, timely reports to the Senior Leadership Team, escalating issues where required. Key Requirements They are looking for a proven operational leader who brings: Extensive senior leadership experience within NHS or private healthcare (essential). A strong track record of multi-site operational management . Experience in fast-paced environments , with the ability to mobilise services quickly . A strategic growth mindset , with the ability to identify opportunities, adapt delivery models and pivot to meet changing market conditions. Demonstrable experience in building and developing high-performing teams . Strong financial acumen, with experience managing multi-million-pound budgets. Proven success in developing relationships with NHS executives, commissioners and senior clinicians. Graduate-level qualifications (postgraduate desirable). What They Offer The opportunity to make a significant impact on healthcare delivery across the UK and Europe. A senior leadership role with scope to shape strategic direction and operational growth. A collaborative and ambitious culture, with strong commitment to professional development and CPD. How to Apply If you are a proven operational leader with the vision, resilience and expertise to lead at scale in a complex healthcare environment, please send your CV and a covering letter outlining your suitability for the role.
Regional Lead Quality Nurse (Care Homes) - London & Essex £66,462 plus 5k car allowance Excelcare is a privately owned nursing and care home provider established for over 34 years, and we currently have an excellent opportunity for a Regional Lead Quality Nurse to join our strong and well-established Home Management and Regional Team supporting 16 Care Homes across our London & Essex region. Please note : This role is exclusively for a Registered Nurse (active NMC Pin) with significant quality assurance experience gained within a UK care home or nursing home environment. Purpose of the role: Reporting to the Deputy Regional Operations Director the remit of the Regional Lead Quality Nurse will encompass the leadership and implementation of the quality strategy across the region reviewing audit outcomes and actions required with direction from the DROD. You will offer guidance and support to the homes while working alongside the teams to ensure we improve care delivery and embed quality and wellbeing. Essential experience required: Proven track record in a quality management role within a care home setting. Demonstrable experience improving CQC ratings and leading regulatory compliance. Experience solely in an acute/hospital setting will not be suitable for this position. What you can expect: 25 Days holiday plus bank holidays Free parking DBS Certificate paid for by Excelcare Contributory Pension Scheme Discretionary Company Bonus Scheme Annual Salary Review Comprehensive Induction Program Refer a Friend Scheme rewarding up to £500 for every person you refer Team Appreciation Days Long service awards Terms & Conditions apply About the Regional Quality Improvement Manager role: Work with the home managers to ensure the relevant knowledge and support is provided as identified through action plans following the audit process against all aspects of the CQC Regulations, local authority contractual requirements and Company Quality Framework and policies. Support with completing action plans against audit findings and identify support needed in conjunction with the Regional Operations Director and Deputy Regional Operations Director and support to address deficits and action required to resolve. Support Home Managers, Care Managers, and clinical teams within the homes to analyse Clinical Key Performance Indicators and identify trends. Implementation of Service Improvement plans for homes that are rated below the required standard. Understand and support the Personhood Framework to ensure homes continue to embed these principles and demonstrate continuous improvement in areas of 'Petals' required within the home. Ensure understanding and adherence to local authority and company safeguarding and adult protection policies and procedures, including involvement in adult protection investigations and reporting. Provide focused support to care homes as directed. Including but not limited to on-call, crisis management and placement in a home if required. Liaise closely with regulatory bodies and partner organisations e.g., local trusts, local authorities, and CCGs to build strong communication channels. To advise and support homes on Infection Control policy, maintain links with local authorities and support on any infection control external audits. To support as required with the development of nurses through clinical supervisions/observations and feedback on practice. To develop and monitor the Quality-of-care pathways from pre-assessment to discharge. Play a key role in improving strategies across quality, safety and care delivery including supporting with mealtime experience, lifestyle, hospitality, housekeeping Learning & Development, Sales & Marketing in collaboration with the Regional team members. About you: NVQ Level 3 or 4 in Health and Social Care or equivalent Registered Nurse qualification essential More than 5 years clinical and care experience within a Care Home Setting Previous quality auditing experience Sound working knowledge of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014. Up to date knowledge of care and risk assessing Full understanding of CQC Regulations including KLOE's Car owner and full driving licence to be able to travel across services as required - car allowance and business mileage is paid from the regional office. If this sounds like your next career move, please apply today - we look forward to hearing from you.
Sep 04, 2025
Full time
Regional Lead Quality Nurse (Care Homes) - London & Essex £66,462 plus 5k car allowance Excelcare is a privately owned nursing and care home provider established for over 34 years, and we currently have an excellent opportunity for a Regional Lead Quality Nurse to join our strong and well-established Home Management and Regional Team supporting 16 Care Homes across our London & Essex region. Please note : This role is exclusively for a Registered Nurse (active NMC Pin) with significant quality assurance experience gained within a UK care home or nursing home environment. Purpose of the role: Reporting to the Deputy Regional Operations Director the remit of the Regional Lead Quality Nurse will encompass the leadership and implementation of the quality strategy across the region reviewing audit outcomes and actions required with direction from the DROD. You will offer guidance and support to the homes while working alongside the teams to ensure we improve care delivery and embed quality and wellbeing. Essential experience required: Proven track record in a quality management role within a care home setting. Demonstrable experience improving CQC ratings and leading regulatory compliance. Experience solely in an acute/hospital setting will not be suitable for this position. What you can expect: 25 Days holiday plus bank holidays Free parking DBS Certificate paid for by Excelcare Contributory Pension Scheme Discretionary Company Bonus Scheme Annual Salary Review Comprehensive Induction Program Refer a Friend Scheme rewarding up to £500 for every person you refer Team Appreciation Days Long service awards Terms & Conditions apply About the Regional Quality Improvement Manager role: Work with the home managers to ensure the relevant knowledge and support is provided as identified through action plans following the audit process against all aspects of the CQC Regulations, local authority contractual requirements and Company Quality Framework and policies. Support with completing action plans against audit findings and identify support needed in conjunction with the Regional Operations Director and Deputy Regional Operations Director and support to address deficits and action required to resolve. Support Home Managers, Care Managers, and clinical teams within the homes to analyse Clinical Key Performance Indicators and identify trends. Implementation of Service Improvement plans for homes that are rated below the required standard. Understand and support the Personhood Framework to ensure homes continue to embed these principles and demonstrate continuous improvement in areas of 'Petals' required within the home. Ensure understanding and adherence to local authority and company safeguarding and adult protection policies and procedures, including involvement in adult protection investigations and reporting. Provide focused support to care homes as directed. Including but not limited to on-call, crisis management and placement in a home if required. Liaise closely with regulatory bodies and partner organisations e.g., local trusts, local authorities, and CCGs to build strong communication channels. To advise and support homes on Infection Control policy, maintain links with local authorities and support on any infection control external audits. To support as required with the development of nurses through clinical supervisions/observations and feedback on practice. To develop and monitor the Quality-of-care pathways from pre-assessment to discharge. Play a key role in improving strategies across quality, safety and care delivery including supporting with mealtime experience, lifestyle, hospitality, housekeeping Learning & Development, Sales & Marketing in collaboration with the Regional team members. About you: NVQ Level 3 or 4 in Health and Social Care or equivalent Registered Nurse qualification essential More than 5 years clinical and care experience within a Care Home Setting Previous quality auditing experience Sound working knowledge of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014. Up to date knowledge of care and risk assessing Full understanding of CQC Regulations including KLOE's Car owner and full driving licence to be able to travel across services as required - car allowance and business mileage is paid from the regional office. If this sounds like your next career move, please apply today - we look forward to hearing from you.
About Nordoff and Robbins We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability. Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to income generation that help us engage more people and grow our fundraising. We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen. This role is your chance to help us achieve our ambitious goal of transforming more people s lives through music. The culture If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together, we could be your next team. Could this be the place for you? If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you! About the role You ll be joining the partnerships team, which is a key role within the fundraising department and part of our wider Income Generation directorate. You will have a minimum of three years account management experience gained in charity corporate partnerships or a relevant account management role, as well as a proven track record of cultivating, securing and successfully managing corporate relationships. You are a natural strong communicator, with the ability to build effective and long-term relationships both internally and externally. You'll have proven experience of inspiring and motivating supporters and developing partners enabling them to maximise all income generating activities in the area and deliver impressive results. The Nordoff and Robbins partnerships portfolio is going from strength to strength, and we have created this new role to truly accelerate our partnerships offering and meet ambitious fundraising targets as part of our new 5-year strategy What we offer: 3 best things about the job (in our humble opinion) You will be the Lead Account Manager across a portfolio of household brands and corporate partners most of which are connected to Music, Entertainment and Media You will be invited to bring bold, creative, and forward-thinking engagement and relationship management to help us communicate the amazing impact of Music Therapy to our partners You will be instrumental in inspiring and motivating corporate partners and developing to maximise all income generating activities and deliver impressive results. Don t worry, you don t need to be musical, but you do need to be able to work cross-organisationally with colleagues in all areas of the charity to help bring awareness of our mission, vision and achievements to the world. A salary of £43,971 plus £1,500 London Weighting (if applicable) per annum. Total salary £45,471 per annum Pension scheme 31 days annual leave plus 8 bank holidays Mix of office based in our North London office (min 2 days per week) and home working Salary sacrifice benefits including cycle to work A true People First charity with training and career development at our core An inclusive culture and lots of music! This role is full time We have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles and values that we all commit to: 1: ACCESSIBLE TO ALL Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff Robbins. 2: PROVIDING EQUITY OF OPPORTUNITY Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need. 3: DIVERSE ENGAGEMENT Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are be that through services, communications, events, research, resources etc. 4: BE FREE FROM DISCRIMINATION To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of NR as an organisation and those who represent it and to provide channels for them to do so safely. 5: BE VIGILENT, PROACTIVE AND RESPONSIVE To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students
Sep 04, 2025
Full time
About Nordoff and Robbins We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability. Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to income generation that help us engage more people and grow our fundraising. We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen. This role is your chance to help us achieve our ambitious goal of transforming more people s lives through music. The culture If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together, we could be your next team. Could this be the place for you? If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you! About the role You ll be joining the partnerships team, which is a key role within the fundraising department and part of our wider Income Generation directorate. You will have a minimum of three years account management experience gained in charity corporate partnerships or a relevant account management role, as well as a proven track record of cultivating, securing and successfully managing corporate relationships. You are a natural strong communicator, with the ability to build effective and long-term relationships both internally and externally. You'll have proven experience of inspiring and motivating supporters and developing partners enabling them to maximise all income generating activities in the area and deliver impressive results. The Nordoff and Robbins partnerships portfolio is going from strength to strength, and we have created this new role to truly accelerate our partnerships offering and meet ambitious fundraising targets as part of our new 5-year strategy What we offer: 3 best things about the job (in our humble opinion) You will be the Lead Account Manager across a portfolio of household brands and corporate partners most of which are connected to Music, Entertainment and Media You will be invited to bring bold, creative, and forward-thinking engagement and relationship management to help us communicate the amazing impact of Music Therapy to our partners You will be instrumental in inspiring and motivating corporate partners and developing to maximise all income generating activities and deliver impressive results. Don t worry, you don t need to be musical, but you do need to be able to work cross-organisationally with colleagues in all areas of the charity to help bring awareness of our mission, vision and achievements to the world. A salary of £43,971 plus £1,500 London Weighting (if applicable) per annum. Total salary £45,471 per annum Pension scheme 31 days annual leave plus 8 bank holidays Mix of office based in our North London office (min 2 days per week) and home working Salary sacrifice benefits including cycle to work A true People First charity with training and career development at our core An inclusive culture and lots of music! This role is full time We have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles and values that we all commit to: 1: ACCESSIBLE TO ALL Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff Robbins. 2: PROVIDING EQUITY OF OPPORTUNITY Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need. 3: DIVERSE ENGAGEMENT Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are be that through services, communications, events, research, resources etc. 4: BE FREE FROM DISCRIMINATION To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of NR as an organisation and those who represent it and to provide channels for them to do so safely. 5: BE VIGILENT, PROACTIVE AND RESPONSIVE To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students
The Senior Clinical Trial Manager will be responsible for managing clinical trial sites from study startup throughout the course of the clinical trials until site close out. They will work to oversee that all aspects of the conduct of the trial sites and or across their assigned assets are in compliance with the study protocol, study operation plans, ICH current GCPs, and regulatory requirements. They will work collaboratively with the Sponsor Clinical Project Manager (CPM), Clinical Research Organization (CRO) representative(s), vendors and other Sponsor functional departments (as required) to drive start-up and ongoing oversight of clinical studies. They may have direct reports of Clinical Trial Managers across the clinical operations portfolios ensuring their clinical program deliverables are delivered to time, cost and quality. Responsabilities: Participate in the planning, implementation and management of sponsor clinical trials/assets in compliance with industry regulations, ICH-GCP and applicable sponsor controlled documents. Oversee the site management of CROs and clinical trial sites to ensure delivery, per scope of work or contractual agreements, meet recruitment targets and deliver high quality data on time. Track site visit and trip report metrics; data quality concerns and site level trending of protocol deviations. Conduct oversight site visits including pharmacy visits, as required, to evaluate site and CRA performance and ensure adherence to study protocols, study operation plans, ICH GCP and regulatory requirements Attend and assist, as required, at Initiation visits to confirm site training of therapeutic indication(s) and associated study procedures (e.g. Pharmacy training) and help build and foster sponsor-CRO-Investigator - site relationships Review a percentage of CRA monitoring trip reports, ensuring oversight of CRO CRA and Site compliance with protocol, study plans, SOPs and ICH and GCPs, escalate identified report issues and ensure CRO study team resolve identified concerns • Collaborate with sponsor CPM and sponsor Medical Monitor for country and site identification, feasibility and selection to optimize processes to ensure efficient start-up timelines are met. Manage study start up in collaboration with internal and external project teams (e.g. sponsor Project Manager, Regulatory, Clinical Supplies, Third Party Vendors, CRO) to ensure start up timelines are clearly defined and implemented, working to identify any risks and resolving any issues. Act as subject matter expert for assigned protocols for study related issues, protocol and clinical operational queries arising from CRO, IRB/IECs/RAs, Third Party Vendors and sites. Provide routine updates to the internal project team on study status/issues Manages the CRO/clinical trial site during start-up activities including, but not limited to, budget and contract negotiations, IRB/EC submissions and response and facilitation of essential document collection Provide direction and support to the CPM in ensuring consistency of Clinical Operations processes across clinical trials and regions, identifying areas where trial specific or regional differences are appropriate. Manages consistency of Clinical Operations processes across clinical trials and regions, identifying areas where trial specific or regional differences are appropriate Works cross-functionally with other sponsor departments (Clinical Supplies, Quality Assurance, Regulatory Affairs) to ensure all clinical trial activities performed by sponsor as a Sponsor are performed according to study requirements and timelines. Contribute to the development and/or participate in the review of study related documents including (but not limited to) site feasibility, protocol, informed consent documents (master and/or site specific), budgets, monitoring plans, regulatory and start-up plans, patient recruitment plans, pharmacy and lab manuals, case report form development and training materials Execute and/or deliver trial specific training as required Review of open action items and data trends; working with CROs to escalate and resolve identified issues to ensure standards for monitoring and reporting are met as well as to ensure better efficiencies and execution of our studies Contribute to the development of and oversees implementation of patient recruitment and retention strategies and acts on any deviations from plan Support study team with site selection while optimizing start-up processes to ensure efficient start-up timelines are met. Attend and present at Investigator Meetings on Clinical Operations topics, as required May oversee the accurate, timely, and complete tracking of laboratory samples May represent Clinical Operations in cross-functional initiatives (e.g., start-up, continued process improvements with CROs). Contribute to the development and/or participate in the review of sponsor SOPs, Work Instructions and team policies Contribute to preparation of investigator newsletters or email newsflashes. Supports the internal and external project teams with audits/inspection readiness and activities, resolution of audit/inspection findings and contribution to CAPAs as required Oversight of direct report(s) study execution and procedures as required to ensure regulatory compliance of protocol activities, if appropriate Accountable for ensuring all study deliverables and milestones are met with quality and within timelines Provide direction and support to direct report(s) to ensure consistent approach and process to study execution and procedures amongst various program assets Provides support/escalation point for direct reports as needed Profile: At least 8 years of relevant clinical operational experience in a biotechnology/pharmaceutical company, and/or CRO Working knowledge of GCP, ICH, GDP and relevant CFRs is required; familiarity with MHRA/EMA/CHMP regulations and guidelines and other international regulatory requirements is a plus Experience with start-up and initiation of clinical trial sites Experience creating and maintaining healthy and creative relationships with clinical trial sites and Principal Investigators, helping to support and influence where required Ability to communicate and coordinate activities with the internal team, clinical sites and vendors Proactively identify project challenges/risks and appropriate corrective actions to the internal study teams and work with internal team, clinical sites and vendors on resolutions with minimal supervision Ability to work independently Experience presenting high level presentations, both orally and in writing Knowledge of and experience with immunotherapies and/or Oncology At least 2 years of on-site monitoring experience IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 04, 2025
Full time
The Senior Clinical Trial Manager will be responsible for managing clinical trial sites from study startup throughout the course of the clinical trials until site close out. They will work to oversee that all aspects of the conduct of the trial sites and or across their assigned assets are in compliance with the study protocol, study operation plans, ICH current GCPs, and regulatory requirements. They will work collaboratively with the Sponsor Clinical Project Manager (CPM), Clinical Research Organization (CRO) representative(s), vendors and other Sponsor functional departments (as required) to drive start-up and ongoing oversight of clinical studies. They may have direct reports of Clinical Trial Managers across the clinical operations portfolios ensuring their clinical program deliverables are delivered to time, cost and quality. Responsabilities: Participate in the planning, implementation and management of sponsor clinical trials/assets in compliance with industry regulations, ICH-GCP and applicable sponsor controlled documents. Oversee the site management of CROs and clinical trial sites to ensure delivery, per scope of work or contractual agreements, meet recruitment targets and deliver high quality data on time. Track site visit and trip report metrics; data quality concerns and site level trending of protocol deviations. Conduct oversight site visits including pharmacy visits, as required, to evaluate site and CRA performance and ensure adherence to study protocols, study operation plans, ICH GCP and regulatory requirements Attend and assist, as required, at Initiation visits to confirm site training of therapeutic indication(s) and associated study procedures (e.g. Pharmacy training) and help build and foster sponsor-CRO-Investigator - site relationships Review a percentage of CRA monitoring trip reports, ensuring oversight of CRO CRA and Site compliance with protocol, study plans, SOPs and ICH and GCPs, escalate identified report issues and ensure CRO study team resolve identified concerns • Collaborate with sponsor CPM and sponsor Medical Monitor for country and site identification, feasibility and selection to optimize processes to ensure efficient start-up timelines are met. Manage study start up in collaboration with internal and external project teams (e.g. sponsor Project Manager, Regulatory, Clinical Supplies, Third Party Vendors, CRO) to ensure start up timelines are clearly defined and implemented, working to identify any risks and resolving any issues. Act as subject matter expert for assigned protocols for study related issues, protocol and clinical operational queries arising from CRO, IRB/IECs/RAs, Third Party Vendors and sites. Provide routine updates to the internal project team on study status/issues Manages the CRO/clinical trial site during start-up activities including, but not limited to, budget and contract negotiations, IRB/EC submissions and response and facilitation of essential document collection Provide direction and support to the CPM in ensuring consistency of Clinical Operations processes across clinical trials and regions, identifying areas where trial specific or regional differences are appropriate. Manages consistency of Clinical Operations processes across clinical trials and regions, identifying areas where trial specific or regional differences are appropriate Works cross-functionally with other sponsor departments (Clinical Supplies, Quality Assurance, Regulatory Affairs) to ensure all clinical trial activities performed by sponsor as a Sponsor are performed according to study requirements and timelines. Contribute to the development and/or participate in the review of study related documents including (but not limited to) site feasibility, protocol, informed consent documents (master and/or site specific), budgets, monitoring plans, regulatory and start-up plans, patient recruitment plans, pharmacy and lab manuals, case report form development and training materials Execute and/or deliver trial specific training as required Review of open action items and data trends; working with CROs to escalate and resolve identified issues to ensure standards for monitoring and reporting are met as well as to ensure better efficiencies and execution of our studies Contribute to the development of and oversees implementation of patient recruitment and retention strategies and acts on any deviations from plan Support study team with site selection while optimizing start-up processes to ensure efficient start-up timelines are met. Attend and present at Investigator Meetings on Clinical Operations topics, as required May oversee the accurate, timely, and complete tracking of laboratory samples May represent Clinical Operations in cross-functional initiatives (e.g., start-up, continued process improvements with CROs). Contribute to the development and/or participate in the review of sponsor SOPs, Work Instructions and team policies Contribute to preparation of investigator newsletters or email newsflashes. Supports the internal and external project teams with audits/inspection readiness and activities, resolution of audit/inspection findings and contribution to CAPAs as required Oversight of direct report(s) study execution and procedures as required to ensure regulatory compliance of protocol activities, if appropriate Accountable for ensuring all study deliverables and milestones are met with quality and within timelines Provide direction and support to direct report(s) to ensure consistent approach and process to study execution and procedures amongst various program assets Provides support/escalation point for direct reports as needed Profile: At least 8 years of relevant clinical operational experience in a biotechnology/pharmaceutical company, and/or CRO Working knowledge of GCP, ICH, GDP and relevant CFRs is required; familiarity with MHRA/EMA/CHMP regulations and guidelines and other international regulatory requirements is a plus Experience with start-up and initiation of clinical trial sites Experience creating and maintaining healthy and creative relationships with clinical trial sites and Principal Investigators, helping to support and influence where required Ability to communicate and coordinate activities with the internal team, clinical sites and vendors Proactively identify project challenges/risks and appropriate corrective actions to the internal study teams and work with internal team, clinical sites and vendors on resolutions with minimal supervision Ability to work independently Experience presenting high level presentations, both orally and in writing Knowledge of and experience with immunotherapies and/or Oncology At least 2 years of on-site monitoring experience IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
About the role An exciting and rare opportunity has arisen to join our Team at Sytner Solihull as a Parts Manager. As Sytner Parts Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will be managing stock and helping to maximize the profitability and efficiency of the department. You will coordinate with the workshops and Sales teams as well as selling directly to the public. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you When applying for this role please consider that we require candidates to have management/supervisory experience in an Aftersales department as a minimum requirement for this role. Previous experience within the motor industry in a similar role is essential and as well as experience of analysing and controlling KPI's and budgets. Ideally, you will be highly motivated with a clear understanding of stock control, parts administration, systems and profitability. Excellent communication and organisational skills are essential and a good knowledge of Kerridge is desirable. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Sep 04, 2025
Full time
About the role An exciting and rare opportunity has arisen to join our Team at Sytner Solihull as a Parts Manager. As Sytner Parts Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will be managing stock and helping to maximize the profitability and efficiency of the department. You will coordinate with the workshops and Sales teams as well as selling directly to the public. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you When applying for this role please consider that we require candidates to have management/supervisory experience in an Aftersales department as a minimum requirement for this role. Previous experience within the motor industry in a similar role is essential and as well as experience of analysing and controlling KPI's and budgets. Ideally, you will be highly motivated with a clear understanding of stock control, parts administration, systems and profitability. Excellent communication and organisational skills are essential and a good knowledge of Kerridge is desirable. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
We are seeking a Principal, Senior or experienced temp Recruitment Consultant to join us to oversee a growing temp desk within our Swansea Education Division. You will be supplying staff as an on-framework-approved supplier to all schools across West Wales. You will work a 4-day week but will be paid for 5 days full-time. The role would suit someone who is driven and motivated to progress, as it offers the potential to move into a Team Leader / Section Manager role within the business as the office grows. Swansea is our newest office, and you will be working alongside an experienced Education Recruitment Manager with extensive experience across the local market. You will be given all the tools and support you need to help spearhead the next chapter in the company's growth. Location: Swansea Contract: Permanent 4 day working week You will work 4 days and be paid for 5 (you will get either a Wednesday or a Thursday off every week) Salary: 26,000 - 38,000 depending on experience (basic salary) Year 1 OTE: 45K - 55k Year 2 55k - 65k Year 3 > 65k Benefits: Uncapped market-leading commission scheme paid monthly Fully paid 4-day working week - You will be off either a Wednesday or a Thursday each week. Annual end-of-year bonus Vetro annual VIP top performers holiday. Annual all-expenses-paid trip abroad. Quarterly incentives and days out for Top Performers Access to a best-in-class recruitment stack to enable you to do your job to the best of your ability and as efficiently as possible. Extra days Holiday for Birthday, wedding and move days Access to the World's leading online recruitment training from day one Regular face-to-face training with external recruitment training expert Staff Treats benefits package (including free phone insurance) Apple iMac Free onsite parking About you: You must be someone who has a proven track record in agency recruitment and a desire to work in a 360 recruitment environment. The position presents huge opportunities for growth and with the support of the SMT, we would see this role presenting an option to progress into a team leadership role over time. Person required: Someone with a proven track record as an agency recruiter Someone who is driven by a high reward commission structure and not just a base salary Someone who would like to progress within an ambitious, award-winning company Someone who thrives in a fast-paced, driven, targeted environment that is fun and rewards going the extra mile Team Player Articulate and professional in presentation and application to the role Good attention to detail Car driver essential Duties and requirements: Identifying and engaging with new clients from within the education sector Visiting these settings to understand their requirements and explain how we can support them Attracting professionals that are matched to the job requirements and ethos Advertising on job boards, social media and our website Proactively sourcing candidates from referrals, our database and social media Interviewing Teachers, Teaching Assistants, Cover Supervisors and other education professionals About Vetro Recruitment: Vetro Recruitment began trading in 2015 and since our inception, we have seen demand for our services increase rapidly. This has led to the company growing to 37 full-time employees, 4 specialist divisions and offices in Caerphilly, Liverpool and Swansea. If you are an ambitious recruiter who would like to progress within a supportive and forward-thinking organisation then please send your CV.
Sep 04, 2025
Full time
We are seeking a Principal, Senior or experienced temp Recruitment Consultant to join us to oversee a growing temp desk within our Swansea Education Division. You will be supplying staff as an on-framework-approved supplier to all schools across West Wales. You will work a 4-day week but will be paid for 5 days full-time. The role would suit someone who is driven and motivated to progress, as it offers the potential to move into a Team Leader / Section Manager role within the business as the office grows. Swansea is our newest office, and you will be working alongside an experienced Education Recruitment Manager with extensive experience across the local market. You will be given all the tools and support you need to help spearhead the next chapter in the company's growth. Location: Swansea Contract: Permanent 4 day working week You will work 4 days and be paid for 5 (you will get either a Wednesday or a Thursday off every week) Salary: 26,000 - 38,000 depending on experience (basic salary) Year 1 OTE: 45K - 55k Year 2 55k - 65k Year 3 > 65k Benefits: Uncapped market-leading commission scheme paid monthly Fully paid 4-day working week - You will be off either a Wednesday or a Thursday each week. Annual end-of-year bonus Vetro annual VIP top performers holiday. Annual all-expenses-paid trip abroad. Quarterly incentives and days out for Top Performers Access to a best-in-class recruitment stack to enable you to do your job to the best of your ability and as efficiently as possible. Extra days Holiday for Birthday, wedding and move days Access to the World's leading online recruitment training from day one Regular face-to-face training with external recruitment training expert Staff Treats benefits package (including free phone insurance) Apple iMac Free onsite parking About you: You must be someone who has a proven track record in agency recruitment and a desire to work in a 360 recruitment environment. The position presents huge opportunities for growth and with the support of the SMT, we would see this role presenting an option to progress into a team leadership role over time. Person required: Someone with a proven track record as an agency recruiter Someone who is driven by a high reward commission structure and not just a base salary Someone who would like to progress within an ambitious, award-winning company Someone who thrives in a fast-paced, driven, targeted environment that is fun and rewards going the extra mile Team Player Articulate and professional in presentation and application to the role Good attention to detail Car driver essential Duties and requirements: Identifying and engaging with new clients from within the education sector Visiting these settings to understand their requirements and explain how we can support them Attracting professionals that are matched to the job requirements and ethos Advertising on job boards, social media and our website Proactively sourcing candidates from referrals, our database and social media Interviewing Teachers, Teaching Assistants, Cover Supervisors and other education professionals About Vetro Recruitment: Vetro Recruitment began trading in 2015 and since our inception, we have seen demand for our services increase rapidly. This has led to the company growing to 37 full-time employees, 4 specialist divisions and offices in Caerphilly, Liverpool and Swansea. If you are an ambitious recruiter who would like to progress within a supportive and forward-thinking organisation then please send your CV.
Job Title: Business Development Manager Location: Leeds, West Yorkshire Salary: £40,000-£45,000 OTE £90,000+ (Uncapped) + Training Budget, Private Healthcare, Pool Cars, 30 Days Holiday (rising with service), Hybrid Working We re looking for a Business Development Manager to join a well-established, fast-growing Managed Service Provider (MSP) based in Leeds. This is a key role responsible for driving new business across Managed Services, Professional Services, and Cloud Solutions, working alongside a high-performing technical and marketing team. You ll have the autonomy to drive sales using your own proven methods, including outbound campaigns and lead generation to leveraging warm accounts and marketing-qualified leads. This role offers uncapped earning potential and a clear path to success in a business that prioritises solution quality over quick wins. Key Responsibilities: - Generate new business across Managed IT Services, Professional Services, and Microsoft licensing - Manage end-to-end sales cycles from discovery through to contract close - Lead and execute outbound sales campaigns (email, LinkedIn, webinars) - Work with presales and technical teams to build tailored IT solutions - Qualify and progress opportunities using the MEDIC sales framework - Handover to project and service delivery teams for onboarding - Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years experience in a Managed Service Provider (MSP) or IT services business - Proven track record in B2B IT sales, business development and solution selling - Strong commercial acumen - comfortable selling based on gross margin, and invoice-based models - Excellent understanding of Microsoft Licensing (CSP, NCE, OVSES, OVP) - Familiarity with modern workplace solutions (Microsoft 365, Azure, Intune, Teams) - Experience collaborating with marketing on lead generation and campaign execution - Able to build strong relationships with C-level stakeholders and technical decision-makers Technical Awareness (Not Hands-On): - Cloud & Modern Workplace: Microsoft 365, Azure AD, Intune, Teams, Conditional Access - On-Premise Infrastructure: Windows Server, VMware, Hyper-V, DNS, DHCP, Active Directory - Security & Compliance: Cyber Essentials+, ISO27001, Firewalls, SIEM, EDR, VPN - Remote Monitoring & Management (RMM): Patch Management, NAble, Proactive Monitoring - Licensing Models: Microsoft CSP, NCE, OV, SPLA, Volume Licensing This is a brilliant opportunity for a results-driven IT Sales Manager or Business Development Manager with MSP experience, looking to take ownership of a high-impact role in a business that truly values quality and long-term client relationships. Apply now or get in touch for a confidential conversation.
Sep 04, 2025
Full time
Job Title: Business Development Manager Location: Leeds, West Yorkshire Salary: £40,000-£45,000 OTE £90,000+ (Uncapped) + Training Budget, Private Healthcare, Pool Cars, 30 Days Holiday (rising with service), Hybrid Working We re looking for a Business Development Manager to join a well-established, fast-growing Managed Service Provider (MSP) based in Leeds. This is a key role responsible for driving new business across Managed Services, Professional Services, and Cloud Solutions, working alongside a high-performing technical and marketing team. You ll have the autonomy to drive sales using your own proven methods, including outbound campaigns and lead generation to leveraging warm accounts and marketing-qualified leads. This role offers uncapped earning potential and a clear path to success in a business that prioritises solution quality over quick wins. Key Responsibilities: - Generate new business across Managed IT Services, Professional Services, and Microsoft licensing - Manage end-to-end sales cycles from discovery through to contract close - Lead and execute outbound sales campaigns (email, LinkedIn, webinars) - Work with presales and technical teams to build tailored IT solutions - Qualify and progress opportunities using the MEDIC sales framework - Handover to project and service delivery teams for onboarding - Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years experience in a Managed Service Provider (MSP) or IT services business - Proven track record in B2B IT sales, business development and solution selling - Strong commercial acumen - comfortable selling based on gross margin, and invoice-based models - Excellent understanding of Microsoft Licensing (CSP, NCE, OVSES, OVP) - Familiarity with modern workplace solutions (Microsoft 365, Azure, Intune, Teams) - Experience collaborating with marketing on lead generation and campaign execution - Able to build strong relationships with C-level stakeholders and technical decision-makers Technical Awareness (Not Hands-On): - Cloud & Modern Workplace: Microsoft 365, Azure AD, Intune, Teams, Conditional Access - On-Premise Infrastructure: Windows Server, VMware, Hyper-V, DNS, DHCP, Active Directory - Security & Compliance: Cyber Essentials+, ISO27001, Firewalls, SIEM, EDR, VPN - Remote Monitoring & Management (RMM): Patch Management, NAble, Proactive Monitoring - Licensing Models: Microsoft CSP, NCE, OV, SPLA, Volume Licensing This is a brilliant opportunity for a results-driven IT Sales Manager or Business Development Manager with MSP experience, looking to take ownership of a high-impact role in a business that truly values quality and long-term client relationships. Apply now or get in touch for a confidential conversation.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Sep 04, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Retail Sales Assistant 8 hour contract Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Our Perks Are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers. Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Become a Retail Sales Assistant As a Retail Sales Assistant at The Works, you'll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play!You'll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.Some of our colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products - That's super cool with us! Our Culture The Works is an awesome place to well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic?you.Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations!We are one team. You won't find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other. Skills / Behaviours That Will Set You Apart Genuine and authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock magician : You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Keyholder Responsibilities If you're over 18, you'll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, (holidays, days off, sickness etc), but don't worry we'll train you to do this.There are a lot of valuable skills to learn here that will benefit you in the future. You'll also receive our additional keyholding pay enhancement when holding keys. Under 18? That's cool. If you're under 18, you won't be able to complete keyholding duties just yet, but when you reach your 18th birthday, we'll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we'll be happy to help!
Sep 04, 2025
Full time
Retail Sales Assistant 8 hour contract Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Our Perks Are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers. Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Become a Retail Sales Assistant As a Retail Sales Assistant at The Works, you'll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play!You'll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.Some of our colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products - That's super cool with us! Our Culture The Works is an awesome place to well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic?you.Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations!We are one team. You won't find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other. Skills / Behaviours That Will Set You Apart Genuine and authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock magician : You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Keyholder Responsibilities If you're over 18, you'll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, (holidays, days off, sickness etc), but don't worry we'll train you to do this.There are a lot of valuable skills to learn here that will benefit you in the future. You'll also receive our additional keyholding pay enhancement when holding keys. Under 18? That's cool. If you're under 18, you won't be able to complete keyholding duties just yet, but when you reach your 18th birthday, we'll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we'll be happy to help!
Software Development Manager - SaaS (Hybrid, Southampton) Location: Southampton (2-3 days pw onsite, hybrid) Salary: 100,000 + strong benefits package The Opportunity We are partnered with a growing, purpose-driven technology business in the green energy and sustainability sector, dedicated to supporting organisations on their journey to net zero. As part of their continued growth, they are scaling out a new SaaS platform and digital services designed to help clients reduce carbon emissions, optimise energy usage, and drive real-world environmental impact. They are seeking an experienced Software Development Manager who can combine hands-on technical expertise with proven leadership skills to build, lead, and inspire a small development team. This is an opportunity to take real ownership of product delivery, shaping and scaling SaaS solutions that directly contribute to tackling climate change and advancing the UK's net-zero goals. Key Responsibilities Lead and grow a small, high-performing development team Drive the end-to-end design and build of SaaS products, from initial architecture to delivery Remain technically involved and hands-on, particularly in C#, .NET, and Azure Implement engineering best practices: Agile/Scrum, CI/CD pipelines, and code quality standards Collaborate cross-functionally with product and business stakeholders to translate requirements into scalable solutions Ensure performance, security, and reliability of cloud-based systems Act as both a technical leader and mentor, fostering a culture of innovation and accountability About You Proven experience building SaaS products from the ground up Strong technical background in C#, .NET, and Azure Experience managing and mentoring small development teams while remaining technically hands-on Solid understanding of modern software development practices, cloud architecture, and Agile delivery Excellent communication skills, with the ability to work closely with both technical and non-technical stakeholders A problem-solver who thrives in a scaling environment where you can make a real impact What's on Offer 100,000 salary + bonus, pension, holiday & electric car scheme Hybrid working model (2-3 days per week in Southampton HQ) Opportunity to lead, build, and deliver a SaaS platform with significant industry impact Modern, values-driven working culture with strong investment in people and technology Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Sep 04, 2025
Full time
Software Development Manager - SaaS (Hybrid, Southampton) Location: Southampton (2-3 days pw onsite, hybrid) Salary: 100,000 + strong benefits package The Opportunity We are partnered with a growing, purpose-driven technology business in the green energy and sustainability sector, dedicated to supporting organisations on their journey to net zero. As part of their continued growth, they are scaling out a new SaaS platform and digital services designed to help clients reduce carbon emissions, optimise energy usage, and drive real-world environmental impact. They are seeking an experienced Software Development Manager who can combine hands-on technical expertise with proven leadership skills to build, lead, and inspire a small development team. This is an opportunity to take real ownership of product delivery, shaping and scaling SaaS solutions that directly contribute to tackling climate change and advancing the UK's net-zero goals. Key Responsibilities Lead and grow a small, high-performing development team Drive the end-to-end design and build of SaaS products, from initial architecture to delivery Remain technically involved and hands-on, particularly in C#, .NET, and Azure Implement engineering best practices: Agile/Scrum, CI/CD pipelines, and code quality standards Collaborate cross-functionally with product and business stakeholders to translate requirements into scalable solutions Ensure performance, security, and reliability of cloud-based systems Act as both a technical leader and mentor, fostering a culture of innovation and accountability About You Proven experience building SaaS products from the ground up Strong technical background in C#, .NET, and Azure Experience managing and mentoring small development teams while remaining technically hands-on Solid understanding of modern software development practices, cloud architecture, and Agile delivery Excellent communication skills, with the ability to work closely with both technical and non-technical stakeholders A problem-solver who thrives in a scaling environment where you can make a real impact What's on Offer 100,000 salary + bonus, pension, holiday & electric car scheme Hybrid working model (2-3 days per week in Southampton HQ) Opportunity to lead, build, and deliver a SaaS platform with significant industry impact Modern, values-driven working culture with strong investment in people and technology Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Property Manager Brent Temp Full time We are seeking a highly organized and motivated Property Manager to join a dynamic team covering a patch across Barnet, Brent, and Camden. This is a full-time, office-based, temporary role for three months, with the potential for extension. The successful candidate will ensure high-quality property management services, fulfilling landlord obligations and providing exceptional support to residents in multi-occupancy and self-contained dwellings. THE ROLE As a Property Manager, you will be the primary point of contact for residents, ensuring their needs are met while maintaining property standards and compliance. Key responsibilities include: Managing tenancy allocations, issuing tenancy paperwork, and minimizing void rental loss. Conducting regular property inspections and ensuring maintenance issues are addressed promptly. Resolving customer complaints, disputes, and anti-social behaviour effectively. Monitoring contractor performance and ensuring service delivery meets required standards. Enforcing good housekeeping and fire safety practices among residents. Maintaining accurate property records and tenancy agreements. Maximizing rental income through proactive arrears management and ensuring KPIs are achieved. THE CANDIDATE The ideal candidate will have prior experience in a similar property or housing management role, along with: Strong knowledge of housing law and relevant legislation. Excellent customer service and problem-solving skills. Proficiency in Outlook, Excel, Word, and report-writing tools. Exceptional organizational and multitasking abilities to manage workload effectively. Basic DBS clearance is essential. THE CONTRACT Temporary contract for an initial three months, with the potential for extension Full-time, 35 hours per week. The pay range for the role is 24.50 per hour LTD company rate. The PAYE equivalent is 20.89 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail!
Sep 04, 2025
Contractor
Property Manager Brent Temp Full time We are seeking a highly organized and motivated Property Manager to join a dynamic team covering a patch across Barnet, Brent, and Camden. This is a full-time, office-based, temporary role for three months, with the potential for extension. The successful candidate will ensure high-quality property management services, fulfilling landlord obligations and providing exceptional support to residents in multi-occupancy and self-contained dwellings. THE ROLE As a Property Manager, you will be the primary point of contact for residents, ensuring their needs are met while maintaining property standards and compliance. Key responsibilities include: Managing tenancy allocations, issuing tenancy paperwork, and minimizing void rental loss. Conducting regular property inspections and ensuring maintenance issues are addressed promptly. Resolving customer complaints, disputes, and anti-social behaviour effectively. Monitoring contractor performance and ensuring service delivery meets required standards. Enforcing good housekeeping and fire safety practices among residents. Maintaining accurate property records and tenancy agreements. Maximizing rental income through proactive arrears management and ensuring KPIs are achieved. THE CANDIDATE The ideal candidate will have prior experience in a similar property or housing management role, along with: Strong knowledge of housing law and relevant legislation. Excellent customer service and problem-solving skills. Proficiency in Outlook, Excel, Word, and report-writing tools. Exceptional organizational and multitasking abilities to manage workload effectively. Basic DBS clearance is essential. THE CONTRACT Temporary contract for an initial three months, with the potential for extension Full-time, 35 hours per week. The pay range for the role is 24.50 per hour LTD company rate. The PAYE equivalent is 20.89 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail!
Description Our local government clients are recruiting an HR Project Manager (Quality Improvement Service). We are seeking a dynamic and detail-oriented Project Manager, ideally with experience in HR and change management, to support the delivery of the Families First in Social Care reforms. This role requires excellent organisational skills and the ability to align project outcomes with Corporate HR processes. This role will work closely with the workforce planning and restructuring processes needed to deliver the Families First Programme. Your Key Responsibilities will include: Project Management: Lead end-to-end delivery of strategic projects across departments, ensuring timelines, budgets, and quality standards are met. HR Collaboration: Partner with Corporate HR to support Families First Programme-related activity, including workforce planning, staff engagement, and change management. Stakeholder Engagement: Build strong relationships with internal stakeholders. Continuous Improvement: Identify opportunities for process improvement and innovation. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. CIPD qualified or equivalent knowledge, skills and experience. Project Management qualification or equivalent experience in applying project management disciplines. Advanced Microsoft Office, Word, Excel, Outlook, Social Media, and CRM. Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage. Experience in project management tools (e.g., MS Project, Trello). Proven analytical, problem-solving, and decision-making skills. Knowledge and understanding of HR principles, policies, and practices. Experience managing medium to large-scale projects, ideally within the public sector or HR-related environments. Experience in planning and executing projects of varying size and complexity. Demonstrate the ability to develop project plans for the delivery of defined project outcomes with agreed timescales. Experience carrying out research in HR related areas and identifying appropriate and accessible sources of quantitative and qualitative data or information to meet the research needs. Able to interpret data and provide clear rationale and/or business explanations. Excellent written and oral communication skills. Knowledge of the HR function, including research, project management, and support for HR initiatives related to service delivery. Monitor progress against project plans for all projects assigned to the post holder, and, where required, take remedial action to ensure project milestones are achieved. Have a solution-focused approach to HR service provision with high-quality outcomes. Hybrid with at least 3 days in the office. Essential Compliance Requirements 3 Years References Standard DBS level is required A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process. Diamond Blaque Group, a leading provider in the public sector, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
Sep 04, 2025
Contractor
Description Our local government clients are recruiting an HR Project Manager (Quality Improvement Service). We are seeking a dynamic and detail-oriented Project Manager, ideally with experience in HR and change management, to support the delivery of the Families First in Social Care reforms. This role requires excellent organisational skills and the ability to align project outcomes with Corporate HR processes. This role will work closely with the workforce planning and restructuring processes needed to deliver the Families First Programme. Your Key Responsibilities will include: Project Management: Lead end-to-end delivery of strategic projects across departments, ensuring timelines, budgets, and quality standards are met. HR Collaboration: Partner with Corporate HR to support Families First Programme-related activity, including workforce planning, staff engagement, and change management. Stakeholder Engagement: Build strong relationships with internal stakeholders. Continuous Improvement: Identify opportunities for process improvement and innovation. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. CIPD qualified or equivalent knowledge, skills and experience. Project Management qualification or equivalent experience in applying project management disciplines. Advanced Microsoft Office, Word, Excel, Outlook, Social Media, and CRM. Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage. Experience in project management tools (e.g., MS Project, Trello). Proven analytical, problem-solving, and decision-making skills. Knowledge and understanding of HR principles, policies, and practices. Experience managing medium to large-scale projects, ideally within the public sector or HR-related environments. Experience in planning and executing projects of varying size and complexity. Demonstrate the ability to develop project plans for the delivery of defined project outcomes with agreed timescales. Experience carrying out research in HR related areas and identifying appropriate and accessible sources of quantitative and qualitative data or information to meet the research needs. Able to interpret data and provide clear rationale and/or business explanations. Excellent written and oral communication skills. Knowledge of the HR function, including research, project management, and support for HR initiatives related to service delivery. Monitor progress against project plans for all projects assigned to the post holder, and, where required, take remedial action to ensure project milestones are achieved. Have a solution-focused approach to HR service provision with high-quality outcomes. Hybrid with at least 3 days in the office. Essential Compliance Requirements 3 Years References Standard DBS level is required A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process. Diamond Blaque Group, a leading provider in the public sector, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
Associate Marketing Manager - Tech Events Length: 3 months Location: Hybrid - 1-2 days in London IR35 : Inside Ready to drive impactful marketing campaigns for industry-leading events? Join a Global Events company, where they deliver cutting-edge experiences across Finance, Life Sciences, Foodservice, and more. We're looking for a creative, Associate Marketing Manager to support and execute integrated audience marketing campaigns for our Tech Events portfolio. If you thrive in a fast-paced environment, love connecting with audiences, and have a flair for digital marketing-this is your next big move. What you'll do: Plan and run multi-channel campaigns to grow event audiences Manage event websites and optimise for SEO/UX Analyse performance metrics and report ROI Collaborate with internal teams and external partners Launch and optimise PPC/SEM campaigns Champion innovation and marketing best practices What you'll bring: Strong digital skills (SEO, Google Analytics, CMS, Eloqua) Excellent copywriting and communication A proactive, can-do attitude with a passion for results Apply now and help us connect the world through unforgettable events. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Sep 04, 2025
Contractor
Associate Marketing Manager - Tech Events Length: 3 months Location: Hybrid - 1-2 days in London IR35 : Inside Ready to drive impactful marketing campaigns for industry-leading events? Join a Global Events company, where they deliver cutting-edge experiences across Finance, Life Sciences, Foodservice, and more. We're looking for a creative, Associate Marketing Manager to support and execute integrated audience marketing campaigns for our Tech Events portfolio. If you thrive in a fast-paced environment, love connecting with audiences, and have a flair for digital marketing-this is your next big move. What you'll do: Plan and run multi-channel campaigns to grow event audiences Manage event websites and optimise for SEO/UX Analyse performance metrics and report ROI Collaborate with internal teams and external partners Launch and optimise PPC/SEM campaigns Champion innovation and marketing best practices What you'll bring: Strong digital skills (SEO, Google Analytics, CMS, Eloqua) Excellent copywriting and communication A proactive, can-do attitude with a passion for results Apply now and help us connect the world through unforgettable events. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
SAP S/4HANA PP Senior Consultant UK/Remote | Manufacturing Focus | £85k-£105k + bonus + benefits We're looking for an experienced SAP S/4HANA Production Planning (PP) Consultant to join a high-growth delivery team supporting complex manufacturing transformation projects. If you've delivered full-cycle S/4HANA PP solutions and thrive in customer-facing roles, this one's for you. You'll work across enterprise-level programmes in sectors like industrial manufacturing, automotive, and consumer goods, helping clients modernise operations through scalable, best-practice SAP design. What You'll Do Lead end-to-end delivery of SAP S/4HANA PP and Production Execution (PE) solutions Shape solutions across Make-to-Stock, Make-to-Order, Discrete, and Repetitive Manufacturing Drive integration with SD, MM, QM, EWM, IBP, and MES platforms Conduct workshops with production, planning, and supply chain teams Support configuration, testing, deployment, and post-go-live Provide input into pre-sales, RFPs, and manufacturing-led bid responses What You'll Need 2+ full S/4HANA implementations , ideally including a Greenfield global rollout Strong hands-on experience in PP, MRP, Routing/BOMs, Capacity Planning, and Work Centres Integration knowledge across core logistics and manufacturing modules Experience working with Fit-to-Standard approaches and SAP Activate Excellent communication skills and experience engaging directly with manufacturing stakeholders Bonus Points Exposure to SAP IBP, PP/DS, or advanced scheduling tools Familiarity with MES integrations (SAP MII, PI/PO, or third-party) SAP certification in S/4HANA Manufacturing or Production Planning Experience with tools like Signavio, Solution Manager, JIRA/Confluence If you're passionate about production and supply chain transformation, and want to work on projects that drive meaningful impact across enterprise operations - we'd love to speak with you.
Sep 04, 2025
Full time
SAP S/4HANA PP Senior Consultant UK/Remote | Manufacturing Focus | £85k-£105k + bonus + benefits We're looking for an experienced SAP S/4HANA Production Planning (PP) Consultant to join a high-growth delivery team supporting complex manufacturing transformation projects. If you've delivered full-cycle S/4HANA PP solutions and thrive in customer-facing roles, this one's for you. You'll work across enterprise-level programmes in sectors like industrial manufacturing, automotive, and consumer goods, helping clients modernise operations through scalable, best-practice SAP design. What You'll Do Lead end-to-end delivery of SAP S/4HANA PP and Production Execution (PE) solutions Shape solutions across Make-to-Stock, Make-to-Order, Discrete, and Repetitive Manufacturing Drive integration with SD, MM, QM, EWM, IBP, and MES platforms Conduct workshops with production, planning, and supply chain teams Support configuration, testing, deployment, and post-go-live Provide input into pre-sales, RFPs, and manufacturing-led bid responses What You'll Need 2+ full S/4HANA implementations , ideally including a Greenfield global rollout Strong hands-on experience in PP, MRP, Routing/BOMs, Capacity Planning, and Work Centres Integration knowledge across core logistics and manufacturing modules Experience working with Fit-to-Standard approaches and SAP Activate Excellent communication skills and experience engaging directly with manufacturing stakeholders Bonus Points Exposure to SAP IBP, PP/DS, or advanced scheduling tools Familiarity with MES integrations (SAP MII, PI/PO, or third-party) SAP certification in S/4HANA Manufacturing or Production Planning Experience with tools like Signavio, Solution Manager, JIRA/Confluence If you're passionate about production and supply chain transformation, and want to work on projects that drive meaningful impact across enterprise operations - we'd love to speak with you.
JOB OPPORTUNITY - PROJECT MANAGER - BUILDING SAFETY PROJECTS Location: Huddersfield, West Yorkshire Salary: 60k+, DOE The Role: An exciting opportunity has arisen for a Project Manager to start and grow a Building Safety Projects team, including cladding remediation and fire safety improvement works. The successful candidate will take a key role in the delivery of major construction and remediation schemes ranging from 1 million to 10 million, both pre- and post-contract. This role is ideal for a professional passionate about improving safety in high-risk buildings and delivering projects in compliance with the Building Safety Act. Responsibilities: Manage multiple building safety projects from inception through to completion Serve as Employer's Agent and Contract Administrator Oversee compliance and regulatory standards specific to high-risk buildings (HRBs) Liaise with clients, consultants, and contractors to ensure effective delivery Report project progress to senior stakeholders Identify and capitalise on commercial opportunities for future development The Ideal Candidate Will Have: Professional accreditation (e.g., MRICS, MAPM, MCIOB) A strong background in project management, preferably with safety-focused or remediation works Excellent communication and problem-solving skills Demonstrated leadership and team management experience A proactive, self-motivated approach with a passion for high-quality service A full UK driving licence and access to a vehicle Benefits Package Includes: Competitive salary with performance-based bonus scheme Generous holiday allowance (25 days + bank holidays) Company pension scheme and life cover Professional development support, including CPD and membership fees Hybrid working options (typically up to 40% remote) Regular staff social events and involvement in charity initiatives Ready to take the next step in your Building Surveying career? Contact Charlie Voss at Conrad Consulting on (phone number removed) or (phone number removed) to learn more and apply.
Sep 04, 2025
Full time
JOB OPPORTUNITY - PROJECT MANAGER - BUILDING SAFETY PROJECTS Location: Huddersfield, West Yorkshire Salary: 60k+, DOE The Role: An exciting opportunity has arisen for a Project Manager to start and grow a Building Safety Projects team, including cladding remediation and fire safety improvement works. The successful candidate will take a key role in the delivery of major construction and remediation schemes ranging from 1 million to 10 million, both pre- and post-contract. This role is ideal for a professional passionate about improving safety in high-risk buildings and delivering projects in compliance with the Building Safety Act. Responsibilities: Manage multiple building safety projects from inception through to completion Serve as Employer's Agent and Contract Administrator Oversee compliance and regulatory standards specific to high-risk buildings (HRBs) Liaise with clients, consultants, and contractors to ensure effective delivery Report project progress to senior stakeholders Identify and capitalise on commercial opportunities for future development The Ideal Candidate Will Have: Professional accreditation (e.g., MRICS, MAPM, MCIOB) A strong background in project management, preferably with safety-focused or remediation works Excellent communication and problem-solving skills Demonstrated leadership and team management experience A proactive, self-motivated approach with a passion for high-quality service A full UK driving licence and access to a vehicle Benefits Package Includes: Competitive salary with performance-based bonus scheme Generous holiday allowance (25 days + bank holidays) Company pension scheme and life cover Professional development support, including CPD and membership fees Hybrid working options (typically up to 40% remote) Regular staff social events and involvement in charity initiatives Ready to take the next step in your Building Surveying career? Contact Charlie Voss at Conrad Consulting on (phone number removed) or (phone number removed) to learn more and apply.
Our client is looking for an enthusiastic and commercially minded Assistant Branch Manager with specialist knowledge of roofing to support the leadership of a busy builders' merchant branch. Working closely with the Branch Manager, you will help drive sales growth, oversee daily operations and ensure customers receive excellent service. This is a hands-on role where you will lead by example, build strong trade relationships and support the success of both the branch and the roofing product category. Key Responsibilities Sales & Customer Service Proactively promote roofing products and services to new and existing customers. Provide expert advice and solutions to trade, commercial and retail clients. Support the development of new business opportunities and strengthen customer loyalty. Branch Operations Assist the Branch Manager in overseeing day-to-day branch activities. Monitor stock levels, manage supplier orders and maintain product displays. Ensure compliance with company policies, health & safety and operational standards. Team Support & Leadership Act as deputy to the Branch Manager when required. Support, train and motivate team members to deliver sales and service targets. Contribute to a positive, safe and productive working environment. Financial & Commercial Performance Help achieve branch sales, margin and profit objectives. Track sales performance of the roofing category and suggest improvements. Support cost control, efficiency, and operational effectiveness. Skills & Experience Required Previous experience in builders' merchants and roofing products (essential). Strong product knowledge of roofing materials and their applications. Experience in a supervisory, team leader or assistant manager role. Commercially driven with strong sales and customer service skills. Excellent organisational and problem-solving abilities. Confident communicator with the ability to build lasting relationships. What's on Offer Salary up to £35,000 Career development and progression opportunities. Pension scheme and staff discount. Full training and ongoing professional development. Supportive and team-focused working environment.
Sep 04, 2025
Full time
Our client is looking for an enthusiastic and commercially minded Assistant Branch Manager with specialist knowledge of roofing to support the leadership of a busy builders' merchant branch. Working closely with the Branch Manager, you will help drive sales growth, oversee daily operations and ensure customers receive excellent service. This is a hands-on role where you will lead by example, build strong trade relationships and support the success of both the branch and the roofing product category. Key Responsibilities Sales & Customer Service Proactively promote roofing products and services to new and existing customers. Provide expert advice and solutions to trade, commercial and retail clients. Support the development of new business opportunities and strengthen customer loyalty. Branch Operations Assist the Branch Manager in overseeing day-to-day branch activities. Monitor stock levels, manage supplier orders and maintain product displays. Ensure compliance with company policies, health & safety and operational standards. Team Support & Leadership Act as deputy to the Branch Manager when required. Support, train and motivate team members to deliver sales and service targets. Contribute to a positive, safe and productive working environment. Financial & Commercial Performance Help achieve branch sales, margin and profit objectives. Track sales performance of the roofing category and suggest improvements. Support cost control, efficiency, and operational effectiveness. Skills & Experience Required Previous experience in builders' merchants and roofing products (essential). Strong product knowledge of roofing materials and their applications. Experience in a supervisory, team leader or assistant manager role. Commercially driven with strong sales and customer service skills. Excellent organisational and problem-solving abilities. Confident communicator with the ability to build lasting relationships. What's on Offer Salary up to £35,000 Career development and progression opportunities. Pension scheme and staff discount. Full training and ongoing professional development. Supportive and team-focused working environment.