Director of Revenue Director of Revenue Full Time Kings Cross Competitive Salary DoE Bonus & Benefits At The Standard, we don't just run hotels-we create cultural hubs, social playgrounds, and unforgettable experiences. Our spaces buzz with energy, inclusivity, and creativity, and at the heart of it all. Our incredible team. We don't do cookie-cutter. We don't do scripts. We do personality, passion, and individuality. We believe that hotels should be more than just places to sleep-they should be destinations, experiences, and moments in time that guests remember long after they leave. That's why we challenge the status quo, bringing bold ideas, unconventional luxury, and immersive culture to everything we do. Whether it's a buzzing lobby, an unforgettable dining experience, or a rooftop that becomes the city's go-to spot, we create spaces that are as dynamic as the people who visit them. We're now on the lookout for a Director of Revenue who embodies our 'Anything but Standard' ethos. At The Standard, we celebrate individuality, diversity, and creativity. We believe in hiring people, not just CVs. If you're ready to shake up the hotel revenue game and be part of something truly unique, we'd love to meet you. Your role As our Director of Revenue , you will work in partnership with our General Manager, Senior Executive team and Corporate Revenue teams to oversee our Revenue function here at The Standard, London. As part of our senior Leadership team, you will oversee short, mid and long term revenue and pricing strategies, to ensure that our overall revenue and market share targets are achieved. You will assume overall responsibility for creating and driving our Revenue strategy across the hotel; from the production of our detailed day by day budget and annual plan, to our weekly forecast for the business. You'll review and set weekly and daily pricing strategies to ensure this aligns with our pace of demand and competitors, implementing yield management techniques to maximise sales and grow RGI. Over the longer term you will play a key role in defining our annual sales plan across all market segments in order to increase market share, average rate and RevPAR. A key aspect of your role will be the management of our inventory across all our distribution channels, making sure that these are optimised and managed accordingly. You will also work closely with our Sales and Marketing Directors to develop packages and specials which engage and excite our guests by offering something a little bit different and that is anything but Standard! The production of statistics and reporting will be an import part of your role as you will provide both our ownership, corporate team and hotel leadership with a range of weekly and monthly reports to support wider business decisions. This is not a 'Standard' Director of Revenue position so you will need to have miles and miles of personality and stamina, be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a high volume, high energy environment and able to work equally well both independently and as part of a team. Do you have what it takes to be our Director of Revenue at The Standard, London? A minimum of 3+ years as a Director of Revenue ideally gained within a similar Lifestyle Hotel or large 4- or 5-star Hotel in London In addition to this, the ideal candidate will also Have a solid understanding and detailed knowledge of the London Hotel market along with current pricing and Revenue trends Be well versed in all areas of revenue management in order to forecast future business levels accurately, manage hotel inventory across all distribution channels and apply yield management techniques effectively Have prior experience of developing revenue budgets, pricing strategies and hotel sales plans combined with a creative 'blue sky' approach in developing bespoke sales and promotional activities that deliver true ROI. Solid commercial acumen with sound decision making skills Experience of producing a range of monthly revenue reports for both Corporate Office & Private Ownership. Ideally have experience working with the following systems: SynXis, IDeaS G3, Opera Cloud, LightHouse, STR, Agency 360 & Demand 360 Exceptional attention to detail with strong Administration and IT and Excel skills Fluency in English is essential for this role We are defined by our richness of personality and diversity of background and lifestyle so if you think you have what it takes to be a Director of Revenue at The Standard, London we'd love to hear from you. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment. Benefits Include Incentive Bonus Plan Meals on Duty Pension Scheme Life Assurance (4 x Annual Salary) Medical Assistance (including online GP and Physio) Business Travel Insurance (including personal cover for bolt on business trips) Employee Assistance Programme with Well-being service Discount platform including GYM Access to colleague rates worldwide at Hyatt Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Standard and Bunkhouse properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to £1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee
Sep 04, 2025
Full time
Director of Revenue Director of Revenue Full Time Kings Cross Competitive Salary DoE Bonus & Benefits At The Standard, we don't just run hotels-we create cultural hubs, social playgrounds, and unforgettable experiences. Our spaces buzz with energy, inclusivity, and creativity, and at the heart of it all. Our incredible team. We don't do cookie-cutter. We don't do scripts. We do personality, passion, and individuality. We believe that hotels should be more than just places to sleep-they should be destinations, experiences, and moments in time that guests remember long after they leave. That's why we challenge the status quo, bringing bold ideas, unconventional luxury, and immersive culture to everything we do. Whether it's a buzzing lobby, an unforgettable dining experience, or a rooftop that becomes the city's go-to spot, we create spaces that are as dynamic as the people who visit them. We're now on the lookout for a Director of Revenue who embodies our 'Anything but Standard' ethos. At The Standard, we celebrate individuality, diversity, and creativity. We believe in hiring people, not just CVs. If you're ready to shake up the hotel revenue game and be part of something truly unique, we'd love to meet you. Your role As our Director of Revenue , you will work in partnership with our General Manager, Senior Executive team and Corporate Revenue teams to oversee our Revenue function here at The Standard, London. As part of our senior Leadership team, you will oversee short, mid and long term revenue and pricing strategies, to ensure that our overall revenue and market share targets are achieved. You will assume overall responsibility for creating and driving our Revenue strategy across the hotel; from the production of our detailed day by day budget and annual plan, to our weekly forecast for the business. You'll review and set weekly and daily pricing strategies to ensure this aligns with our pace of demand and competitors, implementing yield management techniques to maximise sales and grow RGI. Over the longer term you will play a key role in defining our annual sales plan across all market segments in order to increase market share, average rate and RevPAR. A key aspect of your role will be the management of our inventory across all our distribution channels, making sure that these are optimised and managed accordingly. You will also work closely with our Sales and Marketing Directors to develop packages and specials which engage and excite our guests by offering something a little bit different and that is anything but Standard! The production of statistics and reporting will be an import part of your role as you will provide both our ownership, corporate team and hotel leadership with a range of weekly and monthly reports to support wider business decisions. This is not a 'Standard' Director of Revenue position so you will need to have miles and miles of personality and stamina, be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a high volume, high energy environment and able to work equally well both independently and as part of a team. Do you have what it takes to be our Director of Revenue at The Standard, London? A minimum of 3+ years as a Director of Revenue ideally gained within a similar Lifestyle Hotel or large 4- or 5-star Hotel in London In addition to this, the ideal candidate will also Have a solid understanding and detailed knowledge of the London Hotel market along with current pricing and Revenue trends Be well versed in all areas of revenue management in order to forecast future business levels accurately, manage hotel inventory across all distribution channels and apply yield management techniques effectively Have prior experience of developing revenue budgets, pricing strategies and hotel sales plans combined with a creative 'blue sky' approach in developing bespoke sales and promotional activities that deliver true ROI. Solid commercial acumen with sound decision making skills Experience of producing a range of monthly revenue reports for both Corporate Office & Private Ownership. Ideally have experience working with the following systems: SynXis, IDeaS G3, Opera Cloud, LightHouse, STR, Agency 360 & Demand 360 Exceptional attention to detail with strong Administration and IT and Excel skills Fluency in English is essential for this role We are defined by our richness of personality and diversity of background and lifestyle so if you think you have what it takes to be a Director of Revenue at The Standard, London we'd love to hear from you. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment. Benefits Include Incentive Bonus Plan Meals on Duty Pension Scheme Life Assurance (4 x Annual Salary) Medical Assistance (including online GP and Physio) Business Travel Insurance (including personal cover for bolt on business trips) Employee Assistance Programme with Well-being service Discount platform including GYM Access to colleague rates worldwide at Hyatt Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Standard and Bunkhouse properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to £1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . VP, Social Media Acceleration is a critical leadership role responsible for designing the systems and processes that power a world-class, future-ready social ecosystem. Serving as the right hand and strategic operator to the VP of Global Social, this leader is part operational architect, part strategic connector, and part culture carrier. You will ensure our global social strategy is aligned, execution is accountable, and operations run with clarity, speed, and impact-scaling social media excellence across markets, unlocking innovation, and enabling teams to deliver culturally resonant, business-driving content at global scale. Key Responsibilities Global Social Media Strategy & Execution Partner with the VP of Global Social Media to translate high-level vision into actionable strategies, playbooks, and market-level execution plans. Lead global social operating rhythms-business reviews, leadership meetings, launch readiness, and annual planning-to ensure priorities are clear, tracked, and delivered. Drive the integration of paid, organic, influencer, UGC, and social commerce into a unified, high-performing social acceleration model. Operational Integration Across Regions Serve as the connective tissue between global leadership and regional/local teams, ensuring information, priorities, and accountability flow seamlessly. Oversee the operational alignment of creative, media, influencer, analytics, and brand partners to enable market success. Identify and close organizational gaps that slow execution or create ambiguity, ensuring speed to market and impact. Content Engine & Creative Enablement Lead the development and scaling of a global content engine that delivers high-quality creative across always-on, campaign, and product launch moments. Ensure global assets are adaptable for local markets while maintaining brand consistency and cultural relevance. Champion innovation in creative formats, storytelling, and the integration of influencer and creator content into our media ecosystem. Technology, Tools & Insights Oversee the global social media tech stack-including publishing, listening, analytics, content management, and advocacy tools. Drive the selection, integration, and optimization of platforms to improve speed, collaboration, and performance measurement. Leverage real-time insights to optimize creative, media, and audience targeting for maximum impact. Performance, Governance & Risk Management Establish and track KPIs for social performance globally, ensuring results are communicated clearly to leadership. Safeguard brand reputation through proactive governance, compliance with platform policies, and readiness for issues or crises. Enable data-driven decision-making through consistent reporting and actionable insights. Team Leadership & Capability Building Define and manage global social resourcing-balancing centralized, regional, in-house, and agency support models. Build global social fluency across the organization through training, playbooks, and market enablement programs. Foster a high-performance culture that champions creativity, inclusivity, and collaboration across all social teams and partners. Qualifications 12+ years in social media, digital marketing, or brand leadership roles, with significant global and operational experience. Proven success driving execution in matrixed, multinational environments. Deep expertise across the full social ecosystem-paid, organic, influencer, commerce, and emerging technologies. Strong operational leadership skills, with the ability to bring structure to complexity and align cross-functional stakeholders. Experience managing large-scale creative, media, and influencer initiatives with measurable business outcomes. Exceptional communication skills and executive presence. Impact of the Role This role is the engine behind SharkNinja's ability to scale and accelerate its social media presence globally. By connecting strategy to execution, integrating global and local teams, and embedding operational excellence, the VP, Global Social Media Acceleration will ensure our brand shows up with speed, cultural relevance, and impact-everywhere our consumers are. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja's Candidate Privacy Notice can be found here: For candidates based in China, please visit: For candidates based in Vietnam, please visit: We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Sep 02, 2025
Full time
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . VP, Social Media Acceleration is a critical leadership role responsible for designing the systems and processes that power a world-class, future-ready social ecosystem. Serving as the right hand and strategic operator to the VP of Global Social, this leader is part operational architect, part strategic connector, and part culture carrier. You will ensure our global social strategy is aligned, execution is accountable, and operations run with clarity, speed, and impact-scaling social media excellence across markets, unlocking innovation, and enabling teams to deliver culturally resonant, business-driving content at global scale. Key Responsibilities Global Social Media Strategy & Execution Partner with the VP of Global Social Media to translate high-level vision into actionable strategies, playbooks, and market-level execution plans. Lead global social operating rhythms-business reviews, leadership meetings, launch readiness, and annual planning-to ensure priorities are clear, tracked, and delivered. Drive the integration of paid, organic, influencer, UGC, and social commerce into a unified, high-performing social acceleration model. Operational Integration Across Regions Serve as the connective tissue between global leadership and regional/local teams, ensuring information, priorities, and accountability flow seamlessly. Oversee the operational alignment of creative, media, influencer, analytics, and brand partners to enable market success. Identify and close organizational gaps that slow execution or create ambiguity, ensuring speed to market and impact. Content Engine & Creative Enablement Lead the development and scaling of a global content engine that delivers high-quality creative across always-on, campaign, and product launch moments. Ensure global assets are adaptable for local markets while maintaining brand consistency and cultural relevance. Champion innovation in creative formats, storytelling, and the integration of influencer and creator content into our media ecosystem. Technology, Tools & Insights Oversee the global social media tech stack-including publishing, listening, analytics, content management, and advocacy tools. Drive the selection, integration, and optimization of platforms to improve speed, collaboration, and performance measurement. Leverage real-time insights to optimize creative, media, and audience targeting for maximum impact. Performance, Governance & Risk Management Establish and track KPIs for social performance globally, ensuring results are communicated clearly to leadership. Safeguard brand reputation through proactive governance, compliance with platform policies, and readiness for issues or crises. Enable data-driven decision-making through consistent reporting and actionable insights. Team Leadership & Capability Building Define and manage global social resourcing-balancing centralized, regional, in-house, and agency support models. Build global social fluency across the organization through training, playbooks, and market enablement programs. Foster a high-performance culture that champions creativity, inclusivity, and collaboration across all social teams and partners. Qualifications 12+ years in social media, digital marketing, or brand leadership roles, with significant global and operational experience. Proven success driving execution in matrixed, multinational environments. Deep expertise across the full social ecosystem-paid, organic, influencer, commerce, and emerging technologies. Strong operational leadership skills, with the ability to bring structure to complexity and align cross-functional stakeholders. Experience managing large-scale creative, media, and influencer initiatives with measurable business outcomes. Exceptional communication skills and executive presence. Impact of the Role This role is the engine behind SharkNinja's ability to scale and accelerate its social media presence globally. By connecting strategy to execution, integrating global and local teams, and embedding operational excellence, the VP, Global Social Media Acceleration will ensure our brand shows up with speed, cultural relevance, and impact-everywhere our consumers are. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja's Candidate Privacy Notice can be found here: For candidates based in China, please visit: For candidates based in Vietnam, please visit: We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Job Title: Marketing Manager - Talent & Employer Brand Strategy Location: Central London (5 days per week in-office) Contract: 5 months (Daily rate: 368 - 409) Start Date: ASAP We're looking for a strategic and innovative Marketing Manager to join a global employer brand and communications team. This is a fantastic opportunity to lead large-scale, insight-driven talent attraction strategies across Europe, MENA, and APAC. You'll be responsible for shaping how a world-class organisation presents itself to future talent, developing compelling messaging, campaigns, and content that resonates globally. Working in a highly collaborative environment, you'll bring together internal research, stakeholder input, and data analysis to drive engagement, brand visibility, and hiring success. Key Responsibilities: Lead the development and execution of global talent attraction and employer brand strategies. Translate market research, stakeholder insights, and data into actionable communication plans. Collaborate with internal teams across Recruitment, Marketing, PR, HR, and Leadership to align campaigns with business goals. Craft audience personas and tailor messaging to candidate motivations across job families and regions. Develop and scale the company's Talent Value Proposition (TVP), ensuring messaging consistency across all touchpoints. Create and manage targeted attraction campaigns across multiple platforms - web, social media, events, and digital content. Recommend innovative marketing channels and creative strategies to reach diverse talent pools. Promote employee advocacy programmes and support internal culture initiatives. Drive experimentation through structured A/B testing and campaign analytics. Present key metrics and campaign performance insights to senior stakeholders. Ideal Candidate Will Have: Strong experience building and executing complex marketing strategies, ideally in global or large-matrix organisations. 5+ years in marketing, with specific experience in audience segmentation and campaign testing. Expertise in employer branding or talent attraction strategies. Proven ability to use data and audience insights to drive campaign decisions and improvements. Excellent stakeholder management, with experience presenting to senior leadership. A track record of delivering cross-functional marketing programmes with multiple stakeholders. Experience using tools like Excel and Tableau to interpret data and produce reports. Familiarity with integrated lead-generation tactics: events, webinars, email campaigns, and CRM alignment. A passion for innovation, creative storytelling, and purpose-driven brand messaging. Preferred Background: 5+ years in marketing, with specific experience in audience segmentation and campaign testing. Experience influencing EVP/TVP messaging across international markets. A collaborative mindset with a strong sense of ownership, initiative, and adaptability. Deep interest in workplace culture, internal communications, and employee engagement. Why Apply? This is an excellent opportunity to work at the intersection of strategy, creativity, and impact, supporting the growth of a global business by attracting the right people at the right time. You'll be part of a forward-thinking, insight-led team with the freedom to bring new ideas to the table and see them through to delivery. European travel may be required.
Sep 02, 2025
Seasonal
Job Title: Marketing Manager - Talent & Employer Brand Strategy Location: Central London (5 days per week in-office) Contract: 5 months (Daily rate: 368 - 409) Start Date: ASAP We're looking for a strategic and innovative Marketing Manager to join a global employer brand and communications team. This is a fantastic opportunity to lead large-scale, insight-driven talent attraction strategies across Europe, MENA, and APAC. You'll be responsible for shaping how a world-class organisation presents itself to future talent, developing compelling messaging, campaigns, and content that resonates globally. Working in a highly collaborative environment, you'll bring together internal research, stakeholder input, and data analysis to drive engagement, brand visibility, and hiring success. Key Responsibilities: Lead the development and execution of global talent attraction and employer brand strategies. Translate market research, stakeholder insights, and data into actionable communication plans. Collaborate with internal teams across Recruitment, Marketing, PR, HR, and Leadership to align campaigns with business goals. Craft audience personas and tailor messaging to candidate motivations across job families and regions. Develop and scale the company's Talent Value Proposition (TVP), ensuring messaging consistency across all touchpoints. Create and manage targeted attraction campaigns across multiple platforms - web, social media, events, and digital content. Recommend innovative marketing channels and creative strategies to reach diverse talent pools. Promote employee advocacy programmes and support internal culture initiatives. Drive experimentation through structured A/B testing and campaign analytics. Present key metrics and campaign performance insights to senior stakeholders. Ideal Candidate Will Have: Strong experience building and executing complex marketing strategies, ideally in global or large-matrix organisations. 5+ years in marketing, with specific experience in audience segmentation and campaign testing. Expertise in employer branding or talent attraction strategies. Proven ability to use data and audience insights to drive campaign decisions and improvements. Excellent stakeholder management, with experience presenting to senior leadership. A track record of delivering cross-functional marketing programmes with multiple stakeholders. Experience using tools like Excel and Tableau to interpret data and produce reports. Familiarity with integrated lead-generation tactics: events, webinars, email campaigns, and CRM alignment. A passion for innovation, creative storytelling, and purpose-driven brand messaging. Preferred Background: 5+ years in marketing, with specific experience in audience segmentation and campaign testing. Experience influencing EVP/TVP messaging across international markets. A collaborative mindset with a strong sense of ownership, initiative, and adaptability. Deep interest in workplace culture, internal communications, and employee engagement. Why Apply? This is an excellent opportunity to work at the intersection of strategy, creativity, and impact, supporting the growth of a global business by attracting the right people at the right time. You'll be part of a forward-thinking, insight-led team with the freedom to bring new ideas to the table and see them through to delivery. European travel may be required.
Desktop Support Analyst - International Law Firm - City of London - £50,000-£70,000 + Annual Bonus + Excellent Benefits About the Role An established international law firm with a history spanning over two centuries is seeking a talented Desktop Support Analyst to join its London office. Employing close to 1000 people across five global locations, the firm is recognised for delivering high-quality legal services to clients in the financial service sector. This is an exciting opportunity to join a small but growing London IT team, providing 1st and 2nd line support while contributing to technical projects and collaborating closely with senior stakeholders. You will also be a key escalation point for complex IT issues and play an important role in maintaining the firm's high standards of IT service delivery. Key Responsibilities Provide 1st and 2nd line user support on desktop hardware/software, mobile devices, and audio-visual systems Troubleshoot and resolve technical issues across MS Office/M365, iManage, Acrobat, Litera, Intapp, and other business systems Deliver user training on standard desktop applications Assist with system administration, including printers, servers, switches, and cabling infrastructure Support onboarding/offboarding processes, including account provisioning/de-provisioning and equipment setup Provide AV support for Zoom, Webex, Teams, and in-office presentations/conference calls Assist with administration of mobile and remote access systems (Airwatch/Intune, Citrix, Duo, VPN) Contribute to project work, maintenance schedules, and business continuity processes Skills & Experience Required Proven experience in 1st and 2nd line IT support within a professional services or corporate environment Strong knowledge of Microsoft Office/M365 and other core desktop applications Familiarity with document management systems (iManage preferred) Experience with AV conferencing tools (Zoom, Webex, Teams) Basic network and server administration skills (switches, cabling, firmware updates) Excellent problem-solving skills and ability to act as an escalation point for complex issues Strong interpersonal skills, with the ability to communicate effectively with senior stakeholders Highly organised, proactive, and detail-oriented What's on Offer Competitive salary of £50,000-£70,000 (depending on experience) Annual bonus and generous benefits package (including paid on-call/overtime) Hybrid working - 1 day per week from home Opportunity to work on varied technical projects in a prestigious international law firm Collaborative team culture and supportive leadership Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
Sep 01, 2025
Full time
Desktop Support Analyst - International Law Firm - City of London - £50,000-£70,000 + Annual Bonus + Excellent Benefits About the Role An established international law firm with a history spanning over two centuries is seeking a talented Desktop Support Analyst to join its London office. Employing close to 1000 people across five global locations, the firm is recognised for delivering high-quality legal services to clients in the financial service sector. This is an exciting opportunity to join a small but growing London IT team, providing 1st and 2nd line support while contributing to technical projects and collaborating closely with senior stakeholders. You will also be a key escalation point for complex IT issues and play an important role in maintaining the firm's high standards of IT service delivery. Key Responsibilities Provide 1st and 2nd line user support on desktop hardware/software, mobile devices, and audio-visual systems Troubleshoot and resolve technical issues across MS Office/M365, iManage, Acrobat, Litera, Intapp, and other business systems Deliver user training on standard desktop applications Assist with system administration, including printers, servers, switches, and cabling infrastructure Support onboarding/offboarding processes, including account provisioning/de-provisioning and equipment setup Provide AV support for Zoom, Webex, Teams, and in-office presentations/conference calls Assist with administration of mobile and remote access systems (Airwatch/Intune, Citrix, Duo, VPN) Contribute to project work, maintenance schedules, and business continuity processes Skills & Experience Required Proven experience in 1st and 2nd line IT support within a professional services or corporate environment Strong knowledge of Microsoft Office/M365 and other core desktop applications Familiarity with document management systems (iManage preferred) Experience with AV conferencing tools (Zoom, Webex, Teams) Basic network and server administration skills (switches, cabling, firmware updates) Excellent problem-solving skills and ability to act as an escalation point for complex issues Strong interpersonal skills, with the ability to communicate effectively with senior stakeholders Highly organised, proactive, and detail-oriented What's on Offer Competitive salary of £50,000-£70,000 (depending on experience) Annual bonus and generous benefits package (including paid on-call/overtime) Hybrid working - 1 day per week from home Opportunity to work on varied technical projects in a prestigious international law firm Collaborative team culture and supportive leadership Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
Senior Cloud Engineer (AWS GCP IaaS PaaS) London / WFH to £110k Are you a cloud technologist? You could be progressing your career in an impactful Senior Cloud Engineer role at a global FinTech / CFD trading company that has been consistently voted as one of the UKs top employers. As a Senior Cloud Engineer you will join a small team and be instrumental in designing, implementing and maintaining cloud infrastructure in AWS and GCP, creating environments and tools that empower software engineering teams with key technical enablers, building automation and self service capabilities that streamline operations across the globe. You'll architect and design IaaS and PaaS on a multi-cloud (AWS / GCP) platform, deploy scalable, resilient cloud solutions, create developer friendly tools and platforms, implement IaC practices and connect with on-prem infrastructure. You'll collaborate with the team to seek continual improvement and to optimise cloud resources to balance performance and cost efficiency. Location / WFH: There's a hybrid model with two days a week work from home, when you are in the office you'll be based in the City with an upbeat team environment, casual dress code and a range of facilities including roof terrace, restaurant and break out areas. Please note there is an on-call requirement for one week out of six / seven . About you: You have strong cloud platform engineering experience including design and administration of complex AWS cloud infrastructure platforms at scale You have experience of building the VPC, creating control towers and managing AWS foundational infrastructure You have some GCP knowledge (you'll be working with both going forward) You have a good knowledge of IaC tools such as Terraform, Ansible, CDK, Pulumi, DevOps principles and CI/CD You're collaborative and pragmatic with great communication and stakeholder management skills What's in it for you: As a Senior Cloud Engineer you will earn a competitive package: Salary to £110k + Bonus Pension, Private Medical Care, Life Assurance Option to buy or sell holiday days Wellness benefits and gym subsidy Childcare vouchers Enhanced paternity leave including shared parental pay and leave Employee led LGBTQ+, Women's, Black and Parents & Carers networks with an annual budget for organising events and projects that foster an open, diverse and inclusive culture Plus a range of other perks Apply now to find out more about this Senior Cloud Engineer (AWS GCP IaaS PaaS) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
Sep 01, 2025
Full time
Senior Cloud Engineer (AWS GCP IaaS PaaS) London / WFH to £110k Are you a cloud technologist? You could be progressing your career in an impactful Senior Cloud Engineer role at a global FinTech / CFD trading company that has been consistently voted as one of the UKs top employers. As a Senior Cloud Engineer you will join a small team and be instrumental in designing, implementing and maintaining cloud infrastructure in AWS and GCP, creating environments and tools that empower software engineering teams with key technical enablers, building automation and self service capabilities that streamline operations across the globe. You'll architect and design IaaS and PaaS on a multi-cloud (AWS / GCP) platform, deploy scalable, resilient cloud solutions, create developer friendly tools and platforms, implement IaC practices and connect with on-prem infrastructure. You'll collaborate with the team to seek continual improvement and to optimise cloud resources to balance performance and cost efficiency. Location / WFH: There's a hybrid model with two days a week work from home, when you are in the office you'll be based in the City with an upbeat team environment, casual dress code and a range of facilities including roof terrace, restaurant and break out areas. Please note there is an on-call requirement for one week out of six / seven . About you: You have strong cloud platform engineering experience including design and administration of complex AWS cloud infrastructure platforms at scale You have experience of building the VPC, creating control towers and managing AWS foundational infrastructure You have some GCP knowledge (you'll be working with both going forward) You have a good knowledge of IaC tools such as Terraform, Ansible, CDK, Pulumi, DevOps principles and CI/CD You're collaborative and pragmatic with great communication and stakeholder management skills What's in it for you: As a Senior Cloud Engineer you will earn a competitive package: Salary to £110k + Bonus Pension, Private Medical Care, Life Assurance Option to buy or sell holiday days Wellness benefits and gym subsidy Childcare vouchers Enhanced paternity leave including shared parental pay and leave Employee led LGBTQ+, Women's, Black and Parents & Carers networks with an annual budget for organising events and projects that foster an open, diverse and inclusive culture Plus a range of other perks Apply now to find out more about this Senior Cloud Engineer (AWS GCP IaaS PaaS) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
Senior Design Engineer (RTS/SCADA/ Substation Automation) London or Stowmarket - (Hybrid, Office, Site) Permanent Competitive Salary + Car/Car Allowance + Flexible Benefits Summary Freedom Professional Services are seeking an Senior Design Engineer (SCADA) to join our growing team and work on an array of complex and challenging engineering projects, helping to deliver the country's Net Zero targets. Our projects span the complete energy system from generation, transmission, distribution and storage to load-end consumers in manufacturing, processing, data and recycling. The successful candidate will be able to evidence a history of teamworking, career achievement, high-quality project and work experience to date, and can draw on their professional networks to gain key insights, new work leads, third-party support and second opinions. Some of the key deliverables in this role will include: Design, implement and maintain SCADA/communication systems for a variety of clients in sectors including utilities, oil and gas, manufacturing, industrial automation and various other communication networks. Configure and optimize network infrastructure &communication protocols such as IEC 61850; Distributed Network Protocol (DNP 3); Parallel Redundancy Protocol (PRP); Precision Time Protocol (PTP); Network Time Protocol (NTP); Simplified Network Time Protocol (NTP), Modbus,OPC, Profibus,etcfor seamless integration with field devices, including RTUs, PLCs, IEDs, etc, also ensure stable connectivity between SCADA centres &remote sites, and configure secure VPNs & remote access protocols to allow for safe, off-site monitoring and control. Understand client requirements & produce network architecture philosophy diagram, IED telecommunication diagram, SCADA & Telecommunications Panel design, Network IP allocation, I/O Schedules, Cable & Core schedules, etc. Assist with the setup and commissioning of SCADA systems at client sites, troubleshoot field devices and network communication issues, perform preventive and corrective maintenance on SCADA infrastructure and associated hardware. Efficiently design/develop the SCADA/communication systems (e.g., Ignition, Siemens WinCC, GE iFIX, etc) to ensure real-time data acquisition and control for critical infrastructure. Conduct system upgrades, testing, and validation for new features, components, and patches. Implement cybersecurity measures to safeguard SCADA systems against emerging threats. Collaborate with cross-functional teams to ensure smooth integration and deployment of SCADA systems. Provide technical documentation and training materials for system users and maintenance staff. Support on Protection & Control Design for Transmission &Distribution sector of utilities. Technically access the engineering problems and critically evaluate a range of technical solutions. Communicate effectively to demonstrate diligence, prioritize tasks, and ensure a thorough understanding of relevant legislation, including CDM and ESQCR. This knowledge will be pivotal in managing Transmission and Distribution network. Review and provide constructive feedback on the reports and drawings done by Junior Engineers, Mentor and guide Junior Engineers, fostering their professional growth. Adhere strictly to the company's SHEQ requirements and GSOP, carrying out your roles and responsibilities with utmost dedication. What we're looking for : Senior engineers that join our team will need to have diverse skill sets to bring technical, ethical, social and management competence to every job that we work on, for all of our professional clients and key stakeholders. Strong budgetary and project management skills are required at this level, accompanied by good commercial knowledge of design and construction contract forms such as NEC, and experience of working withing the contract conditions. The business proactively encourages chartership in engineering, and senior engineers are expected to be chartered or close to achieving chartership. You must have Qualifications and experience in: Degree in Engineering (Electrical preferable) Chartered Status (Preferred): Chartered Engineer (CEng) status with a professional body such as the Institution of Engineering and Technology (IET) or the Institution of Electrical Engineers (IEE) is highly desirable. Good understanding of CDM 2015 Regulations & ESQCR Full UK Driving License 11kV up to 400kV detailed design experience. Knowledge of AutoCAD is Essential CSCS (or similar - SHEA Power) Card Holder (Desirable) Health & Safety qualification (NEBOSH, IOSH or similar) (Desirable) Benefits: We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive salary Car or Car allowance 25 days holiday plus Bank Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure
Sep 01, 2025
Full time
Senior Design Engineer (RTS/SCADA/ Substation Automation) London or Stowmarket - (Hybrid, Office, Site) Permanent Competitive Salary + Car/Car Allowance + Flexible Benefits Summary Freedom Professional Services are seeking an Senior Design Engineer (SCADA) to join our growing team and work on an array of complex and challenging engineering projects, helping to deliver the country's Net Zero targets. Our projects span the complete energy system from generation, transmission, distribution and storage to load-end consumers in manufacturing, processing, data and recycling. The successful candidate will be able to evidence a history of teamworking, career achievement, high-quality project and work experience to date, and can draw on their professional networks to gain key insights, new work leads, third-party support and second opinions. Some of the key deliverables in this role will include: Design, implement and maintain SCADA/communication systems for a variety of clients in sectors including utilities, oil and gas, manufacturing, industrial automation and various other communication networks. Configure and optimize network infrastructure &communication protocols such as IEC 61850; Distributed Network Protocol (DNP 3); Parallel Redundancy Protocol (PRP); Precision Time Protocol (PTP); Network Time Protocol (NTP); Simplified Network Time Protocol (NTP), Modbus,OPC, Profibus,etcfor seamless integration with field devices, including RTUs, PLCs, IEDs, etc, also ensure stable connectivity between SCADA centres &remote sites, and configure secure VPNs & remote access protocols to allow for safe, off-site monitoring and control. Understand client requirements & produce network architecture philosophy diagram, IED telecommunication diagram, SCADA & Telecommunications Panel design, Network IP allocation, I/O Schedules, Cable & Core schedules, etc. Assist with the setup and commissioning of SCADA systems at client sites, troubleshoot field devices and network communication issues, perform preventive and corrective maintenance on SCADA infrastructure and associated hardware. Efficiently design/develop the SCADA/communication systems (e.g., Ignition, Siemens WinCC, GE iFIX, etc) to ensure real-time data acquisition and control for critical infrastructure. Conduct system upgrades, testing, and validation for new features, components, and patches. Implement cybersecurity measures to safeguard SCADA systems against emerging threats. Collaborate with cross-functional teams to ensure smooth integration and deployment of SCADA systems. Provide technical documentation and training materials for system users and maintenance staff. Support on Protection & Control Design for Transmission &Distribution sector of utilities. Technically access the engineering problems and critically evaluate a range of technical solutions. Communicate effectively to demonstrate diligence, prioritize tasks, and ensure a thorough understanding of relevant legislation, including CDM and ESQCR. This knowledge will be pivotal in managing Transmission and Distribution network. Review and provide constructive feedback on the reports and drawings done by Junior Engineers, Mentor and guide Junior Engineers, fostering their professional growth. Adhere strictly to the company's SHEQ requirements and GSOP, carrying out your roles and responsibilities with utmost dedication. What we're looking for : Senior engineers that join our team will need to have diverse skill sets to bring technical, ethical, social and management competence to every job that we work on, for all of our professional clients and key stakeholders. Strong budgetary and project management skills are required at this level, accompanied by good commercial knowledge of design and construction contract forms such as NEC, and experience of working withing the contract conditions. The business proactively encourages chartership in engineering, and senior engineers are expected to be chartered or close to achieving chartership. You must have Qualifications and experience in: Degree in Engineering (Electrical preferable) Chartered Status (Preferred): Chartered Engineer (CEng) status with a professional body such as the Institution of Engineering and Technology (IET) or the Institution of Electrical Engineers (IEE) is highly desirable. Good understanding of CDM 2015 Regulations & ESQCR Full UK Driving License 11kV up to 400kV detailed design experience. Knowledge of AutoCAD is Essential CSCS (or similar - SHEA Power) Card Holder (Desirable) Health & Safety qualification (NEBOSH, IOSH or similar) (Desirable) Benefits: We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive salary Car or Car allowance 25 days holiday plus Bank Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure
Senior Design Engineer (RTS/SCADA/ Substation Automation) London or Stowmarket - (Hybrid, Office, Site) Permanent Competitive Salary + Car/Car Allowance + Flexible Benefits Summary Freedom Professional Services are seeking an Senior Design Engineer (SCADA) to join our growing team and work on an array of complex and challenging engineering projects, helping to deliver the country's Net Zero targets. Our projects span the complete energy system from generation, transmission, distribution and storage to load-end consumers in manufacturing, processing, data and recycling. The successful candidate will be able to evidence a history of teamworking, career achievement, high-quality project and work experience to date, and can draw on their professional networks to gain key insights, new work leads, third-party support and second opinions. Some of the key deliverables in this role will include: Design, implement and maintain SCADA/communication systems for a variety of clients in sectors including utilities, oil and gas, manufacturing, industrial automation and various other communication networks. Configure and optimize network infrastructure &communication protocols such as IEC 61850; Distributed Network Protocol (DNP 3); Parallel Redundancy Protocol (PRP); Precision Time Protocol (PTP); Network Time Protocol (NTP); Simplified Network Time Protocol (NTP), Modbus,OPC, Profibus,etcfor seamless integration with field devices, including RTUs, PLCs, IEDs, etc, also ensure stable connectivity between SCADA centres &remote sites, and configure secure VPNs & remote access protocols to allow for safe, off-site monitoring and control. Understand client requirements & produce network architecture philosophy diagram, IED telecommunication diagram, SCADA & Telecommunications Panel design, Network IP allocation, I/O Schedules, Cable & Core schedules, etc. Assist with the setup and commissioning of SCADA systems at client sites, troubleshoot field devices and network communication issues, perform preventive and corrective maintenance on SCADA infrastructure and associated hardware. Efficiently design/develop the SCADA/communication systems (e.g., Ignition, Siemens WinCC, GE iFIX, etc) to ensure real-time data acquisition and control for critical infrastructure. Conduct system upgrades, testing, and validation for new features, components, and patches. Implement cybersecurity measures to safeguard SCADA systems against emerging threats. Collaborate with cross-functional teams to ensure smooth integration and deployment of SCADA systems. Provide technical documentation and training materials for system users and maintenance staff. Support on Protection & Control Design for Transmission &Distribution sector of utilities. Technically access the engineering problems and critically evaluate a range of technical solutions. Communicate effectively to demonstrate diligence, prioritize tasks, and ensure a thorough understanding of relevant legislation, including CDM and ESQCR. This knowledge will be pivotal in managing Transmission and Distribution network. Review and provide constructive feedback on the reports and drawings done by Junior Engineers, Mentor and guide Junior Engineers, fostering their professional growth. Adhere strictly to the company's SHEQ requirements and GSOP, carrying out your roles and responsibilities with utmost dedication. What we're looking for : Senior engineers that join our team will need to have diverse skill sets to bring technical, ethical, social and management competence to every job that we work on, for all of our professional clients and key stakeholders. Strong budgetary and project management skills are required at this level, accompanied by good commercial knowledge of design and construction contract forms such as NEC, and experience of working withing the contract conditions. The business proactively encourages chartership in engineering, and senior engineers are expected to be chartered or close to achieving chartership. You must have Qualifications and experience in: Degree in Engineering (Electrical preferable) Chartered Status (Preferred): Chartered Engineer (CEng) status with a professional body such as the Institution of Engineering and Technology (IET) or the Institution of Electrical Engineers (IEE) is highly desirable. Good understanding of CDM 2015 Regulations & ESQCR Full UK Driving License 11kV up to 400kV detailed design experience. Knowledge of AutoCAD is Essential CSCS (or similar - SHEA Power) Card Holder (Desirable) Health & Safety qualification (NEBOSH, IOSH or similar) (Desirable) Benefits: We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive salary Car or Car allowance 25 days holiday plus Bank Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure
Sep 01, 2025
Full time
Senior Design Engineer (RTS/SCADA/ Substation Automation) London or Stowmarket - (Hybrid, Office, Site) Permanent Competitive Salary + Car/Car Allowance + Flexible Benefits Summary Freedom Professional Services are seeking an Senior Design Engineer (SCADA) to join our growing team and work on an array of complex and challenging engineering projects, helping to deliver the country's Net Zero targets. Our projects span the complete energy system from generation, transmission, distribution and storage to load-end consumers in manufacturing, processing, data and recycling. The successful candidate will be able to evidence a history of teamworking, career achievement, high-quality project and work experience to date, and can draw on their professional networks to gain key insights, new work leads, third-party support and second opinions. Some of the key deliverables in this role will include: Design, implement and maintain SCADA/communication systems for a variety of clients in sectors including utilities, oil and gas, manufacturing, industrial automation and various other communication networks. Configure and optimize network infrastructure &communication protocols such as IEC 61850; Distributed Network Protocol (DNP 3); Parallel Redundancy Protocol (PRP); Precision Time Protocol (PTP); Network Time Protocol (NTP); Simplified Network Time Protocol (NTP), Modbus,OPC, Profibus,etcfor seamless integration with field devices, including RTUs, PLCs, IEDs, etc, also ensure stable connectivity between SCADA centres &remote sites, and configure secure VPNs & remote access protocols to allow for safe, off-site monitoring and control. Understand client requirements & produce network architecture philosophy diagram, IED telecommunication diagram, SCADA & Telecommunications Panel design, Network IP allocation, I/O Schedules, Cable & Core schedules, etc. Assist with the setup and commissioning of SCADA systems at client sites, troubleshoot field devices and network communication issues, perform preventive and corrective maintenance on SCADA infrastructure and associated hardware. Efficiently design/develop the SCADA/communication systems (e.g., Ignition, Siemens WinCC, GE iFIX, etc) to ensure real-time data acquisition and control for critical infrastructure. Conduct system upgrades, testing, and validation for new features, components, and patches. Implement cybersecurity measures to safeguard SCADA systems against emerging threats. Collaborate with cross-functional teams to ensure smooth integration and deployment of SCADA systems. Provide technical documentation and training materials for system users and maintenance staff. Support on Protection & Control Design for Transmission &Distribution sector of utilities. Technically access the engineering problems and critically evaluate a range of technical solutions. Communicate effectively to demonstrate diligence, prioritize tasks, and ensure a thorough understanding of relevant legislation, including CDM and ESQCR. This knowledge will be pivotal in managing Transmission and Distribution network. Review and provide constructive feedback on the reports and drawings done by Junior Engineers, Mentor and guide Junior Engineers, fostering their professional growth. Adhere strictly to the company's SHEQ requirements and GSOP, carrying out your roles and responsibilities with utmost dedication. What we're looking for : Senior engineers that join our team will need to have diverse skill sets to bring technical, ethical, social and management competence to every job that we work on, for all of our professional clients and key stakeholders. Strong budgetary and project management skills are required at this level, accompanied by good commercial knowledge of design and construction contract forms such as NEC, and experience of working withing the contract conditions. The business proactively encourages chartership in engineering, and senior engineers are expected to be chartered or close to achieving chartership. You must have Qualifications and experience in: Degree in Engineering (Electrical preferable) Chartered Status (Preferred): Chartered Engineer (CEng) status with a professional body such as the Institution of Engineering and Technology (IET) or the Institution of Electrical Engineers (IEE) is highly desirable. Good understanding of CDM 2015 Regulations & ESQCR Full UK Driving License 11kV up to 400kV detailed design experience. Knowledge of AutoCAD is Essential CSCS (or similar - SHEA Power) Card Holder (Desirable) Health & Safety qualification (NEBOSH, IOSH or similar) (Desirable) Benefits: We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive salary Car or Car allowance 25 days holiday plus Bank Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure
Job Title: 3rd Line Support Technician Location: Manchester Salary: 37,000 - 44,000 per annum Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great About the role You will provide 3rd Line technical support in a service desk environment for multiple clients, being an escalation point for other service desk engineers. You will take the lead in resolving complex technical issues, analysing client challenges to identify recurring trends, and researching innovative IT technologies to drive continuous improvement and enhance service delivery. You will build strong customer relationships through customer knowledge, ensure technical documentation is thorough to make ongoing support as efficient as possible Responsibilities Logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Diagnose and resolve technical issues Respond to escalations from 1st Line and 2nd Line Support Technicians by offering support and technical advice to resolve client queries Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when necessary Maintain and update accurate client site documentation via IT Glue, championing the importance of documentation Maintain company's Information Security policies and procedures Propose improvements to client systems and services to continuously enhance their systems and operations Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study Provide out-of-hours support to our clients on a rota basis (2nd and 3rd line only) Network troubleshooting, diagnosing connectivity issues, configuring routers and switches, monitoring network performance, and resolving IP conflicts A solid understanding of Information Security Management Systems (ISMS) and a commitment to maintaining compliance with relevant data protection policies and regulations About you Experience IT related degree or relevant qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Experience of Microsoft Windows Server/Desktop environments Detailed experience with Microsoft 365 and related technologies Exchange Online Azure Active Directory Conditional Access/MFA Mobile Device Management Azure Information Protection/DLP Detailed experience with Backup/DRaaS technologies, Azure Active Directory & IaaS Knowledge of Knowledge of Networking technologies - TCP/IP, Firewall, Routing/Switching, InTune & Conditional Access Technologies CCNA certification is desirable Knowledge of Networking (S2S/P2S VPN, VLAN, LACP), Firewalls (NAT/PAT/ACLs), SSL Certificates, Voice support and email security is desirable Current and valid UK driving license is desirable Experience of MSP and or Hospitality is advantageous but not essential Personal Excited about tech and thrives on developing an understanding of new technologies Possesses good written and verbal communication skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Disciplined, with the ability to prioritise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit Some flexibility to work from home A fun and productive place to work Workplace Pension Comprehensive inhouse and external training offered Great team of people to work alongside Competitive salary that reflects your skills and experience In line with our recruitment policy and client expectations, some roles will be subject to a basic DBS disclosure Please click on the APPLY button to send your CV for this role Candidates with experience of: Helpdesk Engineer, Service Desk Technician, Infrastructure Engineer, 3rd Line Support Engineer, IT Technician, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Technician may also be considered for this role
Sep 01, 2025
Full time
Job Title: 3rd Line Support Technician Location: Manchester Salary: 37,000 - 44,000 per annum Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great About the role You will provide 3rd Line technical support in a service desk environment for multiple clients, being an escalation point for other service desk engineers. You will take the lead in resolving complex technical issues, analysing client challenges to identify recurring trends, and researching innovative IT technologies to drive continuous improvement and enhance service delivery. You will build strong customer relationships through customer knowledge, ensure technical documentation is thorough to make ongoing support as efficient as possible Responsibilities Logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Diagnose and resolve technical issues Respond to escalations from 1st Line and 2nd Line Support Technicians by offering support and technical advice to resolve client queries Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when necessary Maintain and update accurate client site documentation via IT Glue, championing the importance of documentation Maintain company's Information Security policies and procedures Propose improvements to client systems and services to continuously enhance their systems and operations Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study Provide out-of-hours support to our clients on a rota basis (2nd and 3rd line only) Network troubleshooting, diagnosing connectivity issues, configuring routers and switches, monitoring network performance, and resolving IP conflicts A solid understanding of Information Security Management Systems (ISMS) and a commitment to maintaining compliance with relevant data protection policies and regulations About you Experience IT related degree or relevant qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Experience of Microsoft Windows Server/Desktop environments Detailed experience with Microsoft 365 and related technologies Exchange Online Azure Active Directory Conditional Access/MFA Mobile Device Management Azure Information Protection/DLP Detailed experience with Backup/DRaaS technologies, Azure Active Directory & IaaS Knowledge of Knowledge of Networking technologies - TCP/IP, Firewall, Routing/Switching, InTune & Conditional Access Technologies CCNA certification is desirable Knowledge of Networking (S2S/P2S VPN, VLAN, LACP), Firewalls (NAT/PAT/ACLs), SSL Certificates, Voice support and email security is desirable Current and valid UK driving license is desirable Experience of MSP and or Hospitality is advantageous but not essential Personal Excited about tech and thrives on developing an understanding of new technologies Possesses good written and verbal communication skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Disciplined, with the ability to prioritise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit Some flexibility to work from home A fun and productive place to work Workplace Pension Comprehensive inhouse and external training offered Great team of people to work alongside Competitive salary that reflects your skills and experience In line with our recruitment policy and client expectations, some roles will be subject to a basic DBS disclosure Please click on the APPLY button to send your CV for this role Candidates with experience of: Helpdesk Engineer, Service Desk Technician, Infrastructure Engineer, 3rd Line Support Engineer, IT Technician, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Technician may also be considered for this role
Job Description As a Lead Software Engineer at JPMorganChase within the Cloud Foundational Services Public Cloud Engineering organisation, you are an integral part of an agile team that works to enhance, build, and deliver high quality technology products in a secure, stable, and scalable way. As a core technical contributor, your knowledge and contributions will significantly influence the business, and your deep technical comprehension and problem-solving abilities will be utilized to tackle a broad spectrum of challenges across diverse technologies and applications. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Influences peers and thought leaders to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, opportunity, inclusion, and respect Ensures compliance with security and regulatory requirements for the cloud Collaborates with other cloud platform engineering teams to enable the delivery of high-quality, secure, and scalable applications on the cloud Required qualifications, capabilities, and skills Formal training or certification in Computer Science or as a technical architect with 5+ years of applied experience in AWS services (EKS, ECS, EC2, VPC, S3, IAM, Lambda, DynamoDB, Route53, ELB), Terraform for Infrastructure as Code (IaC), and practical cloud-native experience. Proficiency in automation and continuous delivery methods, including CI/CD pipelines and tools such as Jenkins and Spinnaker. Experience with version control systems, particularly Git. Proficiency in at least one programming language, particularly Python or Go, and proficient in all aspects of the Software Development Life Cycle. Experience with sentinel policy, knowledge of security best practices in cloud environments, and a strong understanding of networking concepts, including DNS and load balancing Familiarity with containerization technologies such as Docker and Kubernetes. Ability to tackle design and functionality problems independently with little to no oversight. Hands-on practical experience delivering system design, application development, testing, and operational stability. Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, AI, machine learning, mobile) and in-depth knowledge of the financial services industry and their IT systems. Preferred qualifications, capabilities, and skills An AWS Certification such AWS Certified Solutions Architect, or AWS Certified Developer. HashiCorp Certified: Terraform Associate. Experience with other cloud providers such as Azure or Google Cloud Platform. Experience using the vCluster platform Ability to rapidly learn and adapt to new technologies. Preferred qualifications, capabilities, and skills An AWS Certification such AWS Certified Solutions Architect, or AWS Certified Developer. HashiCorp Certified: Terraform Associate. Experience with other cloud providers such as Azure or Google Cloud Platform. Experience using the vCluster platform Ability to rapidly learn and adapt to new technologies. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Sep 01, 2025
Full time
Job Description As a Lead Software Engineer at JPMorganChase within the Cloud Foundational Services Public Cloud Engineering organisation, you are an integral part of an agile team that works to enhance, build, and deliver high quality technology products in a secure, stable, and scalable way. As a core technical contributor, your knowledge and contributions will significantly influence the business, and your deep technical comprehension and problem-solving abilities will be utilized to tackle a broad spectrum of challenges across diverse technologies and applications. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Influences peers and thought leaders to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, opportunity, inclusion, and respect Ensures compliance with security and regulatory requirements for the cloud Collaborates with other cloud platform engineering teams to enable the delivery of high-quality, secure, and scalable applications on the cloud Required qualifications, capabilities, and skills Formal training or certification in Computer Science or as a technical architect with 5+ years of applied experience in AWS services (EKS, ECS, EC2, VPC, S3, IAM, Lambda, DynamoDB, Route53, ELB), Terraform for Infrastructure as Code (IaC), and practical cloud-native experience. Proficiency in automation and continuous delivery methods, including CI/CD pipelines and tools such as Jenkins and Spinnaker. Experience with version control systems, particularly Git. Proficiency in at least one programming language, particularly Python or Go, and proficient in all aspects of the Software Development Life Cycle. Experience with sentinel policy, knowledge of security best practices in cloud environments, and a strong understanding of networking concepts, including DNS and load balancing Familiarity with containerization technologies such as Docker and Kubernetes. Ability to tackle design and functionality problems independently with little to no oversight. Hands-on practical experience delivering system design, application development, testing, and operational stability. Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, AI, machine learning, mobile) and in-depth knowledge of the financial services industry and their IT systems. Preferred qualifications, capabilities, and skills An AWS Certification such AWS Certified Solutions Architect, or AWS Certified Developer. HashiCorp Certified: Terraform Associate. Experience with other cloud providers such as Azure or Google Cloud Platform. Experience using the vCluster platform Ability to rapidly learn and adapt to new technologies. Preferred qualifications, capabilities, and skills An AWS Certification such AWS Certified Solutions Architect, or AWS Certified Developer. HashiCorp Certified: Terraform Associate. Experience with other cloud providers such as Azure or Google Cloud Platform. Experience using the vCluster platform Ability to rapidly learn and adapt to new technologies. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
