Terrestrial Ornithology Specialist Advisor Closing date: 21/09/2025 Salary : Grade 6: £41,132 - £44,988 per annum Location : Flexible Starting salary: £41,132 rising to £44,988 per annum through annual increments being paid each year (pro rata for part time applicants) Contract type: Permanent Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome) Interview date: 03/10/2025 Post number: 204029 The role As Specialist Advisor Terrestrial Ornithologist you will provide expert advice on terrestrial birds to Natural Resources Wales' (NRW) Development Planning Advice Service on planning casework; lead on the development of guidance, tools and best practice for approaches to terrestrial bird planning casework; engage with internal teams and external customers to deliver clear, practical advice to support their decision making; work with other NRW terrestrial ornithologists to advise on evidence needs and opportunities for the promotion of bird conservation in Wales. This role has been created to support NRW's responses to development planning in relation to terrestrial birds and will sit within the Terrestrial Species Team working with other technical specialists. We are looking for someone with an excellent understanding of birds in Wales and their requirements when dealing with development applications including Nationally Significant Infrastructure Projects. You will also have excellent communication skills and experience of preparing technical guidance for different audiences and sectors. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will take place via Microsoft Teams About us The Terrestrial Species Team is a multi-disciplinary group of technical specialists with expertise across all major terrestrial species groups. We provide strategic and operational advice-both within Natural Resources Wales (NRW) and to external partners-to help protect and enhance biodiversity across Wales. We are part of the newly formed Sustainable Land and Nature Group, which plays a key role in delivering NRW's vision of nature and people thriving together. Our work focuses on terrestrial ecosystems and species, and on promoting sustainable land, forestry, and woodland management. As a team, we shape NRW's environmental policy and strategy in these areas. We lead the development of technical guidance, policy positions, and strategic outcomes, and work closely with teams across NRW-including Regulation and Permitting, Evidence, and Land Stewardship-to deliver joined-up, impactful environmental action. What you will do Provide terrestrial ornithological advice to NRW's Development Planning Advisory Service on planning applications, drawing on a range and interpretation of complex information and data sources. Provide advice to Nationally Significant Infrastructure Projects or complex high-risk casework ensuring advice is robust, evidence based and delivered to deadline. Manage the development of guidance, procedures and tools and lead the delivery of new ways of working to support NRW's planning service. Manage the preparation of material to inform the development of NRW, WG and other Partners policy, statutory advice and guidance documents. Liaise with external stakeholders such as Welsh Government, sector representatives and partners to ensure the timely and effective delivery of project, policy or strategy obligations. Advise on evidence needs and opportunities and project manage agreed evidence projects, in line with the agreed evidence programme. Support engagement with sectors, partners, WG, JNCC and other Environment bodies in the UK; and be the lead point of contact for customer queries. Maintain knowledge of the technical specialist area identifying the implications of legislative, technology and market changes for Natural Resources Wales and the sector. Contribute to task and finish groups, commissioned through the Business Boards, to prepare defined products as required. Collaborate with the Team Leader to develop and deliver an agreed Personal Development Plan Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills Applications to this role will be assessed based on the following criteria both at shortlisting and interview. In your job application please demonstrate, using the STAR method, how you meet the requirements outlined below. Detailed knowledge of Welsh, UK and EU legislation related to terrestrial ornithology and development planning; Welsh, UK Government policy drivers in biodiversity; and the issues and opportunities in Wales. A recognised qualification, degree or equivalent experience relevant to the role (i,e biological or environmental science) Excellent knowledge and experience of the ecology and conservation of Welsh terrestrial birds and approaches to mitigation and compensation for development planning. Ability to communicate and negotiate effectively with stakeholders at all management levels. Experience of technical analysis and interpretation of a range of complex environmental information and data sources; analysing large data sets. Experience of working with/in statutory nature conservation bodies, local authorities, eNGOs and public bodies. Good written and spoken communication skills and an ability to represent both the technical and strategic aspects of Protected Species work to non-specialists, both within NRW and externally, in a concise and effective way. You will be a member of a relevant professional institution and/or working towards membership. Share your knowledge and expertise to help solve problems, supporting all Heads of Business in EPP as required. Welsh Language Level requirements: Desirable: Level A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh) Please note if you do not meet the level 1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW and we encourage and support staff to learn, develop and use their Welsh language skills.
Sep 03, 2025
Full time
Terrestrial Ornithology Specialist Advisor Closing date: 21/09/2025 Salary : Grade 6: £41,132 - £44,988 per annum Location : Flexible Starting salary: £41,132 rising to £44,988 per annum through annual increments being paid each year (pro rata for part time applicants) Contract type: Permanent Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome) Interview date: 03/10/2025 Post number: 204029 The role As Specialist Advisor Terrestrial Ornithologist you will provide expert advice on terrestrial birds to Natural Resources Wales' (NRW) Development Planning Advice Service on planning casework; lead on the development of guidance, tools and best practice for approaches to terrestrial bird planning casework; engage with internal teams and external customers to deliver clear, practical advice to support their decision making; work with other NRW terrestrial ornithologists to advise on evidence needs and opportunities for the promotion of bird conservation in Wales. This role has been created to support NRW's responses to development planning in relation to terrestrial birds and will sit within the Terrestrial Species Team working with other technical specialists. We are looking for someone with an excellent understanding of birds in Wales and their requirements when dealing with development applications including Nationally Significant Infrastructure Projects. You will also have excellent communication skills and experience of preparing technical guidance for different audiences and sectors. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will take place via Microsoft Teams About us The Terrestrial Species Team is a multi-disciplinary group of technical specialists with expertise across all major terrestrial species groups. We provide strategic and operational advice-both within Natural Resources Wales (NRW) and to external partners-to help protect and enhance biodiversity across Wales. We are part of the newly formed Sustainable Land and Nature Group, which plays a key role in delivering NRW's vision of nature and people thriving together. Our work focuses on terrestrial ecosystems and species, and on promoting sustainable land, forestry, and woodland management. As a team, we shape NRW's environmental policy and strategy in these areas. We lead the development of technical guidance, policy positions, and strategic outcomes, and work closely with teams across NRW-including Regulation and Permitting, Evidence, and Land Stewardship-to deliver joined-up, impactful environmental action. What you will do Provide terrestrial ornithological advice to NRW's Development Planning Advisory Service on planning applications, drawing on a range and interpretation of complex information and data sources. Provide advice to Nationally Significant Infrastructure Projects or complex high-risk casework ensuring advice is robust, evidence based and delivered to deadline. Manage the development of guidance, procedures and tools and lead the delivery of new ways of working to support NRW's planning service. Manage the preparation of material to inform the development of NRW, WG and other Partners policy, statutory advice and guidance documents. Liaise with external stakeholders such as Welsh Government, sector representatives and partners to ensure the timely and effective delivery of project, policy or strategy obligations. Advise on evidence needs and opportunities and project manage agreed evidence projects, in line with the agreed evidence programme. Support engagement with sectors, partners, WG, JNCC and other Environment bodies in the UK; and be the lead point of contact for customer queries. Maintain knowledge of the technical specialist area identifying the implications of legislative, technology and market changes for Natural Resources Wales and the sector. Contribute to task and finish groups, commissioned through the Business Boards, to prepare defined products as required. Collaborate with the Team Leader to develop and deliver an agreed Personal Development Plan Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills Applications to this role will be assessed based on the following criteria both at shortlisting and interview. In your job application please demonstrate, using the STAR method, how you meet the requirements outlined below. Detailed knowledge of Welsh, UK and EU legislation related to terrestrial ornithology and development planning; Welsh, UK Government policy drivers in biodiversity; and the issues and opportunities in Wales. A recognised qualification, degree or equivalent experience relevant to the role (i,e biological or environmental science) Excellent knowledge and experience of the ecology and conservation of Welsh terrestrial birds and approaches to mitigation and compensation for development planning. Ability to communicate and negotiate effectively with stakeholders at all management levels. Experience of technical analysis and interpretation of a range of complex environmental information and data sources; analysing large data sets. Experience of working with/in statutory nature conservation bodies, local authorities, eNGOs and public bodies. Good written and spoken communication skills and an ability to represent both the technical and strategic aspects of Protected Species work to non-specialists, both within NRW and externally, in a concise and effective way. You will be a member of a relevant professional institution and/or working towards membership. Share your knowledge and expertise to help solve problems, supporting all Heads of Business in EPP as required. Welsh Language Level requirements: Desirable: Level A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh) Please note if you do not meet the level 1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW and we encourage and support staff to learn, develop and use their Welsh language skills.
Terrestrial Species Specialist Advisor Closing date: 21/09/2025 Salary: Grade 6: £41,132 - £44,988 per annum Location: Flexible Starting salary: £41,132 rising to £44,988 per annum through annual increments being paid each year (pro rata for part time applicants) Contract type: Permanent Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome) Interview date: Week commencing 06/10/2025 Post number: 204028 The role As Specialist Advisor Terrestrial Species you will lead on the development of guidance, tools and best practice for approaches to terrestrial protected species planning casework; supporting NRW's Protected Species Team in providing expert advice on terrestrial protected species in relation to planning casework; engage with internal teams and external customers to deliver clear, practical advice to support their decision making; work with NRW's terrestrial mammals and herptile specialist to advise on evidence needs and opportunities for the promotion of species conservation in Wales. This role has been created to support NRW's responses to development planning in relation to terrestrial protected species, with a focus on mammals, reptiles and amphibians and will sit within the Terrestrial Species Team working with other technical specialists. We are looking for someone with an excellent understanding of these species and their requirements when dealing with development applications including Nationally Significant Infrastructure Projects. You will also have excellent communication skills and experience of preparing technical guidance for different audiences and sectors. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will take place via Microsoft Teams About us The Terrestrial Species Team is a multi-disciplinary group of technical specialists with expertise across all major terrestrial species groups. We provide strategic and operational advice-both within Natural Resources Wales (NRW) and to external partners-to help protect and enhance biodiversity across Wales. We are part of the newly formed Sustainable Land and Nature Group, which plays a key role in delivering NRW's vision of nature and people thriving together. Our work focuses on terrestrial ecosystems and species, and on promoting sustainable land, forestry, and woodland management. As a team, we shape NRW's environmental policy and strategy in these areas. We lead the development of technical guidance, policy positions, and strategic outcomes, and work closely with teams across NRW-including Regulation and Permitting, Evidence, and Land Stewardship-to deliver joined-up, impactful environmental action. What you will do Manage the development of guidance, procedures and tools and lead the delivery of new ways of working to support NRW's planning service. Provide terrestrial protected species advice to NRW's Development Planning Advisory Service on planning applications, drawing on a range and interpretation of complex information and data sources. Manage the preparation of material to inform the development of NRW, WG and other Partners policy, statutory advice and guidance documents. Liaise with external stakeholders such as Welsh Government, sector representatives and partners to ensure the timely and effective delivery of project, policy or strategy obligations. Advise on evidence needs and opportunities and project manage agreed evidence projects, in line with the agreed evidence programme. Support engagement with sectors, partners, WG, JNCC and other Environment bodies in the UK; and be the lead point of contact for customer queries. Maintain knowledge of the technical specialist area identifying the implications of legislative, technology and market changes for Natural Resources Wales and the sector. Contribute to task and finish groups, commissioned through the Business Boards, to prepare defined products as required. Collaborate with the Team Leader to develop and deliver an agreed Personal Development Plan. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills Applications to this role will be assessed based on the following criteria both at shortlisting and interview. In your job application please demonstrate, using the STAR method, how you meet the requirements outlined below. Detailed knowledge of Welsh, UK and EU legislation related to terrestrial protected species and development planning; Welsh, UK Government policy drivers in biodiversity; and the issues and opportunities in Wales. A recognised qualification, degree or equivalent experience relevant to the role (i,e. biological or environmental science). Excellent knowledge and experience of the ecology and conservation of Welsh protected species and approaches to mitigation and compensation for development planning, in particular in relation to mammals, reptiles and amphibians. Ability to communicate and negotiate effectively with stakeholders at all management levels. Experience of technical analysis and interpretation of a range of complex environmental information and data sources; analysing large data sets. Experience working with/in statutory nature conservation bodies, local authorities, eNGOs and public bodies. Good written and spoken communication skills and an ability to represent both the technical and strategic aspects of Protected Species work to non-specialists, both within NRW and externally, in a concise and effective way. You will be a member of a relevant professional institution and/or working towards membership. Share your knowledge and expertise to help solve problems, supporting all Heads of Business in EPP as required. Welsh Language Level requirements: Desirable: Level A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh) Please note if you do not meet the level 1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW and we encourage and support staff to learn, develop and use their Welsh language skills.
Sep 03, 2025
Full time
Terrestrial Species Specialist Advisor Closing date: 21/09/2025 Salary: Grade 6: £41,132 - £44,988 per annum Location: Flexible Starting salary: £41,132 rising to £44,988 per annum through annual increments being paid each year (pro rata for part time applicants) Contract type: Permanent Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome) Interview date: Week commencing 06/10/2025 Post number: 204028 The role As Specialist Advisor Terrestrial Species you will lead on the development of guidance, tools and best practice for approaches to terrestrial protected species planning casework; supporting NRW's Protected Species Team in providing expert advice on terrestrial protected species in relation to planning casework; engage with internal teams and external customers to deliver clear, practical advice to support their decision making; work with NRW's terrestrial mammals and herptile specialist to advise on evidence needs and opportunities for the promotion of species conservation in Wales. This role has been created to support NRW's responses to development planning in relation to terrestrial protected species, with a focus on mammals, reptiles and amphibians and will sit within the Terrestrial Species Team working with other technical specialists. We are looking for someone with an excellent understanding of these species and their requirements when dealing with development applications including Nationally Significant Infrastructure Projects. You will also have excellent communication skills and experience of preparing technical guidance for different audiences and sectors. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will take place via Microsoft Teams About us The Terrestrial Species Team is a multi-disciplinary group of technical specialists with expertise across all major terrestrial species groups. We provide strategic and operational advice-both within Natural Resources Wales (NRW) and to external partners-to help protect and enhance biodiversity across Wales. We are part of the newly formed Sustainable Land and Nature Group, which plays a key role in delivering NRW's vision of nature and people thriving together. Our work focuses on terrestrial ecosystems and species, and on promoting sustainable land, forestry, and woodland management. As a team, we shape NRW's environmental policy and strategy in these areas. We lead the development of technical guidance, policy positions, and strategic outcomes, and work closely with teams across NRW-including Regulation and Permitting, Evidence, and Land Stewardship-to deliver joined-up, impactful environmental action. What you will do Manage the development of guidance, procedures and tools and lead the delivery of new ways of working to support NRW's planning service. Provide terrestrial protected species advice to NRW's Development Planning Advisory Service on planning applications, drawing on a range and interpretation of complex information and data sources. Manage the preparation of material to inform the development of NRW, WG and other Partners policy, statutory advice and guidance documents. Liaise with external stakeholders such as Welsh Government, sector representatives and partners to ensure the timely and effective delivery of project, policy or strategy obligations. Advise on evidence needs and opportunities and project manage agreed evidence projects, in line with the agreed evidence programme. Support engagement with sectors, partners, WG, JNCC and other Environment bodies in the UK; and be the lead point of contact for customer queries. Maintain knowledge of the technical specialist area identifying the implications of legislative, technology and market changes for Natural Resources Wales and the sector. Contribute to task and finish groups, commissioned through the Business Boards, to prepare defined products as required. Collaborate with the Team Leader to develop and deliver an agreed Personal Development Plan. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills Applications to this role will be assessed based on the following criteria both at shortlisting and interview. In your job application please demonstrate, using the STAR method, how you meet the requirements outlined below. Detailed knowledge of Welsh, UK and EU legislation related to terrestrial protected species and development planning; Welsh, UK Government policy drivers in biodiversity; and the issues and opportunities in Wales. A recognised qualification, degree or equivalent experience relevant to the role (i,e. biological or environmental science). Excellent knowledge and experience of the ecology and conservation of Welsh protected species and approaches to mitigation and compensation for development planning, in particular in relation to mammals, reptiles and amphibians. Ability to communicate and negotiate effectively with stakeholders at all management levels. Experience of technical analysis and interpretation of a range of complex environmental information and data sources; analysing large data sets. Experience working with/in statutory nature conservation bodies, local authorities, eNGOs and public bodies. Good written and spoken communication skills and an ability to represent both the technical and strategic aspects of Protected Species work to non-specialists, both within NRW and externally, in a concise and effective way. You will be a member of a relevant professional institution and/or working towards membership. Share your knowledge and expertise to help solve problems, supporting all Heads of Business in EPP as required. Welsh Language Level requirements: Desirable: Level A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh) Please note if you do not meet the level 1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW and we encourage and support staff to learn, develop and use their Welsh language skills.
Recruitment Coordinator. Office based for first 2-3 months then able to work in a hybrid structure once fully trained and up to speed. The hybrid working is not fixed and days working from home can change week by week. This is an amazing opportunity to join a large charity at their Head Office in London, working as part of their Recruitment Team to be the Recruitment Coordinator. You will be required to work in a high volume, fast paced environment managing 35-40 offers at any one time. You will need a high attention to details and experience of managing high volume recruitment processes from offer, gathering onboarding and maintaining contact through to hand over to the onboarding team. We are looking for someone who is IT literate and able to work across multiple internal IT systems (HR and ATS systems) to provide high quality, fast responsive administrative support to the Recruitment Advisors and wider team. The role: Be the first point of contact for candidate and manager recruitment queries via email, in-person and phone, ensuring the agreed service level metrics and performance indicators are achieved Liaise with and provide guidance to hiring managers across the full range of recruitment activities and processes to ensure they are fully informed at each stage of the campaign, escalating more complex queries to the Recruitment Advisors Be responsible for delivering recruitment related tasks such as preparing shortlisting packs, scheduling interviews, preparing interview packs, collating relevant documentation following the end of a campaign and updating the recruitment system at all stages of the process in a timely manner Assist Recruitment Advisors to source and attract candidates by using databases, social media, external job boards and other relevant medium to ensure hiring managers are provided with the best available talent and to enhance the employer brand to the relevant audience Review and analyse interview questions alongside the Recruitment Advisors to ensure the interview questions database is kept up to date with high quality content that can be accessed by the whole organisation Review and analyse data from incoming enquiries to the Recruitment mailbox in support of the development of the Recruitment Chatbot automated responses to ensure a better customer focussed service is delivered Manage the pre-employment checks from start to finish to ensure a smooth handover to the HR On-boarding team to offer a streamlined process in accordance with service level agreements Ideal applicants will have: Previous experience of working successfully within a recruitment role in a large and complex organisation Demonstrable skills in general administrative tasks such as drafting letters, scheduling interviews/meetings, using HR information systems, and administering selection tests Excellent communication skills both verbal and written, and a proven ability to develop and maintain effective working relationships with colleagues and customers Experience of providing excellent customer service in a demanding working environment with the ability to meet and manage customer expectations where required Excellent attention to detail and proven experience of managing a busy workload, showing resilience, working to tight deadlines and meeting your objectives successfully The ability to understand and successfully implement processes, procedures and policies related to your area of work The ability to walk users through functionality and the ability to empower enquirers to find resolutions through web interface Previous experience of using Microsoft Office with intermediate level skills in Word, Excel and Outlook Previous experience of maintaining workflows through ATS or similar systems.
Sep 02, 2025
Full time
Recruitment Coordinator. Office based for first 2-3 months then able to work in a hybrid structure once fully trained and up to speed. The hybrid working is not fixed and days working from home can change week by week. This is an amazing opportunity to join a large charity at their Head Office in London, working as part of their Recruitment Team to be the Recruitment Coordinator. You will be required to work in a high volume, fast paced environment managing 35-40 offers at any one time. You will need a high attention to details and experience of managing high volume recruitment processes from offer, gathering onboarding and maintaining contact through to hand over to the onboarding team. We are looking for someone who is IT literate and able to work across multiple internal IT systems (HR and ATS systems) to provide high quality, fast responsive administrative support to the Recruitment Advisors and wider team. The role: Be the first point of contact for candidate and manager recruitment queries via email, in-person and phone, ensuring the agreed service level metrics and performance indicators are achieved Liaise with and provide guidance to hiring managers across the full range of recruitment activities and processes to ensure they are fully informed at each stage of the campaign, escalating more complex queries to the Recruitment Advisors Be responsible for delivering recruitment related tasks such as preparing shortlisting packs, scheduling interviews, preparing interview packs, collating relevant documentation following the end of a campaign and updating the recruitment system at all stages of the process in a timely manner Assist Recruitment Advisors to source and attract candidates by using databases, social media, external job boards and other relevant medium to ensure hiring managers are provided with the best available talent and to enhance the employer brand to the relevant audience Review and analyse interview questions alongside the Recruitment Advisors to ensure the interview questions database is kept up to date with high quality content that can be accessed by the whole organisation Review and analyse data from incoming enquiries to the Recruitment mailbox in support of the development of the Recruitment Chatbot automated responses to ensure a better customer focussed service is delivered Manage the pre-employment checks from start to finish to ensure a smooth handover to the HR On-boarding team to offer a streamlined process in accordance with service level agreements Ideal applicants will have: Previous experience of working successfully within a recruitment role in a large and complex organisation Demonstrable skills in general administrative tasks such as drafting letters, scheduling interviews/meetings, using HR information systems, and administering selection tests Excellent communication skills both verbal and written, and a proven ability to develop and maintain effective working relationships with colleagues and customers Experience of providing excellent customer service in a demanding working environment with the ability to meet and manage customer expectations where required Excellent attention to detail and proven experience of managing a busy workload, showing resilience, working to tight deadlines and meeting your objectives successfully The ability to understand and successfully implement processes, procedures and policies related to your area of work The ability to walk users through functionality and the ability to empower enquirers to find resolutions through web interface Previous experience of using Microsoft Office with intermediate level skills in Word, Excel and Outlook Previous experience of maintaining workflows through ATS or similar systems.
Advisory Services Solutions Principal Multicloud, Data & AI, Resiliency & Security United Kingdom, ideally based in the London area Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Advisory Services Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms with a focus on Multicloud, Data & AI and Resiliency & Security services. Be part of an EMEA team of Solutions Principals. You will work predominantly on opportunities in the UK and when needed across EMEA. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the Dell Technologies organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Expert knowledge in Multicloud services and proficient knowledge in the areas of Data & AI and Resiliency & Security services. Extensive presales experience of acting as a solution lead, solution architect or similar and proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors. Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches. Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Passion for cutting edge technology, services and life-long learning. Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment. Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 05 Sep 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Sep 01, 2025
Full time
Advisory Services Solutions Principal Multicloud, Data & AI, Resiliency & Security United Kingdom, ideally based in the London area Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Advisory Services Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms with a focus on Multicloud, Data & AI and Resiliency & Security services. Be part of an EMEA team of Solutions Principals. You will work predominantly on opportunities in the UK and when needed across EMEA. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the Dell Technologies organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Expert knowledge in Multicloud services and proficient knowledge in the areas of Data & AI and Resiliency & Security services. Extensive presales experience of acting as a solution lead, solution architect or similar and proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors. Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches. Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Passion for cutting edge technology, services and life-long learning. Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment. Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 05 Sep 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Advisory Services Solutions Principal Multicloud, Data & AI, Resiliency & Security United Kingdom, ideally based in the London area Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Advisory Services Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms with a focus on Multicloud, Data & AI and Resiliency & Security services. Be part of an EMEA team of Solutions Principals. You will work predominantly on opportunities in the UK and when needed across EMEA. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the Dell Technologies organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Expert knowledge in Multicloud services and proficient knowledge in the areas of Data & AI and Resiliency & Security services. Extensive presales experience of acting as a solution lead, solution architect or similar and proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors. Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches. Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Passion for cutting edge technology, services and life-long learning. Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment. Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 05 Sep 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Sep 01, 2025
Full time
Advisory Services Solutions Principal Multicloud, Data & AI, Resiliency & Security United Kingdom, ideally based in the London area Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Advisory Services Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms with a focus on Multicloud, Data & AI and Resiliency & Security services. Be part of an EMEA team of Solutions Principals. You will work predominantly on opportunities in the UK and when needed across EMEA. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the Dell Technologies organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Expert knowledge in Multicloud services and proficient knowledge in the areas of Data & AI and Resiliency & Security services. Extensive presales experience of acting as a solution lead, solution architect or similar and proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors. Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches. Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Passion for cutting edge technology, services and life-long learning. Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment. Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 05 Sep 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Permanent - Complaints advisor - Full-time - Monday - Friday - Hybrid - Immediate Start - Liverpool Your new company My client, an award-winning financial services organisation based in the heart of Liverpool's business quarter, is seeking a professional complaints advisor to join them on a permanent basis. You will be working in contemporary offices and joining a well-established and friendly team. The offices are based in the heart of Liverpool city centre with excellent transport links from around the city. This is an opportunity not to be missed! Your new role The position is being offered full-time Monday to Friday with a hybrid model in place. Working from home on Mondays and Fridays. Working hours Monday to Thursday 09.00am until 17.30pm - Friday 09.00am until17.00pm The main purpose of the position is that you will be responsible for the logging and investigation of all new complaints, ensuring compliance with policy and regulatory requirements. Some of your duties will include but not limited to. Support the complaints process to ensure compliance with policy and regulatory requirements. Provide a first-class service to both internal and external customers at all times Work closely with Complaints and Quality Assurance Officer and Team Manager to ensure a seamless complaints process is delivered. Liaise with dealer/ broker partners, customers, field staff, third-party finance partners in order to investigate complaint points raised. Provide information as and when required to contribute towards comprehensive reports to support investigations and suggested final responses where appropriate. Highlight any operational risks identified during the complaints handling process to the compliance team What you'll need to succeed Ideally, you will come from a proven history of complaint handling / financial services. Have passion for going that extra mile Strong communication skills, both written and verbal A friendly and professional demeanour and the drive to provide an exemplary service What you'll get in return Competitive salary at £27,000 per annum Hybrid model Professional and supportive team Fantastic city centre location What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 01, 2025
Full time
Permanent - Complaints advisor - Full-time - Monday - Friday - Hybrid - Immediate Start - Liverpool Your new company My client, an award-winning financial services organisation based in the heart of Liverpool's business quarter, is seeking a professional complaints advisor to join them on a permanent basis. You will be working in contemporary offices and joining a well-established and friendly team. The offices are based in the heart of Liverpool city centre with excellent transport links from around the city. This is an opportunity not to be missed! Your new role The position is being offered full-time Monday to Friday with a hybrid model in place. Working from home on Mondays and Fridays. Working hours Monday to Thursday 09.00am until 17.30pm - Friday 09.00am until17.00pm The main purpose of the position is that you will be responsible for the logging and investigation of all new complaints, ensuring compliance with policy and regulatory requirements. Some of your duties will include but not limited to. Support the complaints process to ensure compliance with policy and regulatory requirements. Provide a first-class service to both internal and external customers at all times Work closely with Complaints and Quality Assurance Officer and Team Manager to ensure a seamless complaints process is delivered. Liaise with dealer/ broker partners, customers, field staff, third-party finance partners in order to investigate complaint points raised. Provide information as and when required to contribute towards comprehensive reports to support investigations and suggested final responses where appropriate. Highlight any operational risks identified during the complaints handling process to the compliance team What you'll need to succeed Ideally, you will come from a proven history of complaint handling / financial services. Have passion for going that extra mile Strong communication skills, both written and verbal A friendly and professional demeanour and the drive to provide an exemplary service What you'll get in return Competitive salary at £27,000 per annum Hybrid model Professional and supportive team Fantastic city centre location What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
