Job Title: Supported Housing Worker Salary: 25,235 per year Hours: 37.5 hours per week Contract Type: Permanent Location: Bristol Additional Requirements: Willingness to participate in an out-of-hours on-call rota Valid driver's license and access to own vehicle - business insurance required for roles involving travel The Role Are you passionate about supporting people to build brighter futures? As a Supported Housing Worker, you'll play a key role in helping clients maintain safe accommodation and make positive life changes. You'll manage referrals, assess needs, and provide tailored support to individuals across Bristol and South Gloucestershire. This includes helping clients navigate benefit claims, budgeting, and maintaining their accommodation to high health and safety standards. Collaboration is at the heart of this role-you'll build strong relationships with partner agencies and work closely with volunteers to create multi-agency support plans that truly make a difference. You'll also be responsible for keeping accurate records of client interactions and may support reporting to funders and partners. The role involves regular travel to supported housing properties and community meetings, so flexibility and a proactive approach are essential. In return, you'll be part of a supportive team environment, with regular one-to-one supervision and access to group support. If you're ready to take on a varied and rewarding role that combines practical support with meaningful impact, we'd love to hear from you. Key Responsibilities Progress and track referrals made into the service Carry out needs and risk assessments for clients Provide advice and information to deliver an enabling service Ensure all new clients understand their rights and responsibilities Maintain accurate, clear, and up-to-date client records Please note: This job description is not exhaustive and may include other duties in line with the role. What We're Looking For Experience working with people who may have complex needs and/or challenging behaviours Valid driver's license and access to own vehicle - business insurance required for roles involving travel
Sep 04, 2025
Full time
Job Title: Supported Housing Worker Salary: 25,235 per year Hours: 37.5 hours per week Contract Type: Permanent Location: Bristol Additional Requirements: Willingness to participate in an out-of-hours on-call rota Valid driver's license and access to own vehicle - business insurance required for roles involving travel The Role Are you passionate about supporting people to build brighter futures? As a Supported Housing Worker, you'll play a key role in helping clients maintain safe accommodation and make positive life changes. You'll manage referrals, assess needs, and provide tailored support to individuals across Bristol and South Gloucestershire. This includes helping clients navigate benefit claims, budgeting, and maintaining their accommodation to high health and safety standards. Collaboration is at the heart of this role-you'll build strong relationships with partner agencies and work closely with volunteers to create multi-agency support plans that truly make a difference. You'll also be responsible for keeping accurate records of client interactions and may support reporting to funders and partners. The role involves regular travel to supported housing properties and community meetings, so flexibility and a proactive approach are essential. In return, you'll be part of a supportive team environment, with regular one-to-one supervision and access to group support. If you're ready to take on a varied and rewarding role that combines practical support with meaningful impact, we'd love to hear from you. Key Responsibilities Progress and track referrals made into the service Carry out needs and risk assessments for clients Provide advice and information to deliver an enabling service Ensure all new clients understand their rights and responsibilities Maintain accurate, clear, and up-to-date client records Please note: This job description is not exhaustive and may include other duties in line with the role. What We're Looking For Experience working with people who may have complex needs and/or challenging behaviours Valid driver's license and access to own vehicle - business insurance required for roles involving travel
Adullam Homes Housing Association Limited
Sheffield, Yorkshire
A fulfilling and exciting opportunity available for a Team Leader to join our Association. The Team Leader will be based in our offices in Sheffield. Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. Purpose of the role This is a key post contributing to the management and delivery of Adullam's housing and estate management service to its residents. Working within Association's corporate aims and objectives you will deliver a customer focussed service. You will be expected to contribute to the maintenance and development of the Association's values, culture and ethos. Adullam offers the following benefits: Salary £26,910.18 per annum dependent on experience for 37.5 hours per week Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year) Training and career advancement Discounted Goods and services Pension Access to Westfield Health and Westfield Rewards/Discounts Life Assurance (4x Basic annual salary from the start of employment) Multidimensional wellbeing programmes and family-friendly policies for staff Refer a friend policy We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.
Sep 04, 2025
Full time
A fulfilling and exciting opportunity available for a Team Leader to join our Association. The Team Leader will be based in our offices in Sheffield. Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. Purpose of the role This is a key post contributing to the management and delivery of Adullam's housing and estate management service to its residents. Working within Association's corporate aims and objectives you will deliver a customer focussed service. You will be expected to contribute to the maintenance and development of the Association's values, culture and ethos. Adullam offers the following benefits: Salary £26,910.18 per annum dependent on experience for 37.5 hours per week Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year) Training and career advancement Discounted Goods and services Pension Access to Westfield Health and Westfield Rewards/Discounts Life Assurance (4x Basic annual salary from the start of employment) Multidimensional wellbeing programmes and family-friendly policies for staff Refer a friend policy We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.
Your new company Hays are currently recruiting an experienced Complex Needs Support Worker -Homelessness on a temporary basis to work in the Stoke-on-Trent area. Your new role Your new role will be working in one of the schemes, which is a supported housing setting for homeless customers. You will be offering advice and support on a variety of areas such as housing and helping them achieve and sustaining tenancies, benefit advice, signposting to services, promoting independent living and identifying any safeguarding issues. What you'll need to succeed In order to be considered for the position, you must have a similar background working with a similar customer group, in addition to a good understanding of the housing and benefit systems. Furthermore, you must have a clear criminal record in addition to being comfortable being on a rota pattern which does include both evening and weekend work. What you'll get in return In return, you will receive a temporary ongoing contract with a competitive rate of pay. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Emma on .If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 04, 2025
Full time
Your new company Hays are currently recruiting an experienced Complex Needs Support Worker -Homelessness on a temporary basis to work in the Stoke-on-Trent area. Your new role Your new role will be working in one of the schemes, which is a supported housing setting for homeless customers. You will be offering advice and support on a variety of areas such as housing and helping them achieve and sustaining tenancies, benefit advice, signposting to services, promoting independent living and identifying any safeguarding issues. What you'll need to succeed In order to be considered for the position, you must have a similar background working with a similar customer group, in addition to a good understanding of the housing and benefit systems. Furthermore, you must have a clear criminal record in addition to being comfortable being on a rota pattern which does include both evening and weekend work. What you'll get in return In return, you will receive a temporary ongoing contract with a competitive rate of pay. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Emma on .If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Adecco is seeking to appoint TWO dedicated and knowledgeable Allocations Officer to join our Clients Housing Demand team. This is a key role within the Regeneration & Housing Directorate, responsible for the effective implementation of the Council's Housing Allocation Scheme and the allocation of both permanent and temporary accommodation. Temporary Accommodation - Allocations Officer Public Sector - Local Authority Temporary Role - 3 months with likely extension Full Time - Monday to Friday, 35 hours per week 22.33 per hour PAYE / 29.58 per hour Umbrella The first two weeks in post, you will be expected in office for training. The role will be then hybrid working, with 2 days per week in office in Ealing, 3 days working from home. In order to be considered, you must have: - A minimum of 1 year allocations experience - A minimum of 1 year housing experience - Strong customer service experience - Housing system experience - Microsoft Packages experience Role Purpose The successful candidate will be responsible for advertising and letting Council and Registered Provider (RP) properties, providing high-quality housing advice to residents, and ensuring the Council meets its housing obligations and targets. The role also involves close collaboration with internal departments and external housing partners to ensure the efficient and equitable allocation of housing resources. Key Responsibilities Administer the letting of social housing in accordance with the Council's Housing Allocation Scheme. Provide comprehensive advice to applicants regarding housing options and rehousing prospects. Liaise with Registered Providers to monitor nomination agreements and ensure compliance. Support the delivery of estate regeneration programmes and decanting processes. Allocate temporary accommodation, including hostels, PSL units, and private rented sector offers. Contribute to service improvement initiatives and policy reviews. Maintain accurate records and produce statistical reports to support departmental performance. Represent the Council in meetings and respond to enquiries from residents, elected members, and other stakeholders. Person Specification Essential Knowledge, Skills & Abilities: Sound understanding of housing legislation, including the Housing Act 1996 (Part VI), homelessness duties, and relevant case law. Familiarity with Choice Based Lettings and the provision of temporary accommodation. Strong interpersonal and communication skills, with the ability to assess housing needs and provide tailored advice. Proficiency in using IT systems to maintain accurate records. Ability to work independently and collaboratively within a team environment. Experience in managing projects and contributing to service development. Essential Experience: Previous experience in a housing allocations setting within a local authority, registered provider, or private sector organisation. Essential Qualifications: A minimum of five GCSEs (or equivalent), including English and Mathematics. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Sep 04, 2025
Contractor
Adecco is seeking to appoint TWO dedicated and knowledgeable Allocations Officer to join our Clients Housing Demand team. This is a key role within the Regeneration & Housing Directorate, responsible for the effective implementation of the Council's Housing Allocation Scheme and the allocation of both permanent and temporary accommodation. Temporary Accommodation - Allocations Officer Public Sector - Local Authority Temporary Role - 3 months with likely extension Full Time - Monday to Friday, 35 hours per week 22.33 per hour PAYE / 29.58 per hour Umbrella The first two weeks in post, you will be expected in office for training. The role will be then hybrid working, with 2 days per week in office in Ealing, 3 days working from home. In order to be considered, you must have: - A minimum of 1 year allocations experience - A minimum of 1 year housing experience - Strong customer service experience - Housing system experience - Microsoft Packages experience Role Purpose The successful candidate will be responsible for advertising and letting Council and Registered Provider (RP) properties, providing high-quality housing advice to residents, and ensuring the Council meets its housing obligations and targets. The role also involves close collaboration with internal departments and external housing partners to ensure the efficient and equitable allocation of housing resources. Key Responsibilities Administer the letting of social housing in accordance with the Council's Housing Allocation Scheme. Provide comprehensive advice to applicants regarding housing options and rehousing prospects. Liaise with Registered Providers to monitor nomination agreements and ensure compliance. Support the delivery of estate regeneration programmes and decanting processes. Allocate temporary accommodation, including hostels, PSL units, and private rented sector offers. Contribute to service improvement initiatives and policy reviews. Maintain accurate records and produce statistical reports to support departmental performance. Represent the Council in meetings and respond to enquiries from residents, elected members, and other stakeholders. Person Specification Essential Knowledge, Skills & Abilities: Sound understanding of housing legislation, including the Housing Act 1996 (Part VI), homelessness duties, and relevant case law. Familiarity with Choice Based Lettings and the provision of temporary accommodation. Strong interpersonal and communication skills, with the ability to assess housing needs and provide tailored advice. Proficiency in using IT systems to maintain accurate records. Ability to work independently and collaboratively within a team environment. Experience in managing projects and contributing to service development. Essential Experience: Previous experience in a housing allocations setting within a local authority, registered provider, or private sector organisation. Essential Qualifications: A minimum of five GCSEs (or equivalent), including English and Mathematics. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Adecco are seeking a highly capable and motivated Complaints Officer to join our Local Authority clients Homeless Intervention and Prevention Team. This is a key role focused on enhancing service delivery through effective complaint resolution, stakeholder engagement, and continuous improvement initiatives. About the Role This position plays a critical role in ensuring that customer feedback is handled with professionalism, empathy, and efficiency. You will be responsible for managing complex complaints, responding to member enquiries, and identifying opportunities to improve service quality and operational effectiveness. The role requires close collaboration with colleagues across all levels of the organisation, including senior leadership. Complaints Officer Public Sector - Local Authority Temporary Role - 6 months with possible extension Full Time - Monday to Friday, 36 hours per week 21.72 per hour PAYE / 28.68 per hour Umbrella Hybrid Working - 2 days per week in office (based in Croydon) IT equipment provided ASAP start Key Responsibilities Lead and manage Housing Needs complaints, ensuring adherence to corporate policies and timelines. Investigate and respond to complex complaints, including Stage 2 and Ombudsman cases. Provide expert advice on complaint resolution, including compensation recommendations. Support continuous improvement of complaints systems and processes. Coach and develop staff to embed a positive complaints culture. Collaborate with internal and external stakeholders to ensure effective complaint resolution. Monitor and oversee action plans arising from Ombudsman findings. Maintain up-to-date knowledge of housing legislation and best practices. What We're Looking For Essential Knowledge & Experience: Strong understanding of local government complaints processes. Experience in Housing Needs or similar setting. Knowledge of housing legislation and complaint handling codes. Proven track record in managing complex complaints and delivering service improvements. Skills & Abilities: Excellent analytical and problem-solving skills. Strong written and verbal communication. Ability to influence and collaborate across teams. Resilience and adaptability in a fast-paced environment. Commitment to equality, diversity, and customer service excellence. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Sep 04, 2025
Contractor
Adecco are seeking a highly capable and motivated Complaints Officer to join our Local Authority clients Homeless Intervention and Prevention Team. This is a key role focused on enhancing service delivery through effective complaint resolution, stakeholder engagement, and continuous improvement initiatives. About the Role This position plays a critical role in ensuring that customer feedback is handled with professionalism, empathy, and efficiency. You will be responsible for managing complex complaints, responding to member enquiries, and identifying opportunities to improve service quality and operational effectiveness. The role requires close collaboration with colleagues across all levels of the organisation, including senior leadership. Complaints Officer Public Sector - Local Authority Temporary Role - 6 months with possible extension Full Time - Monday to Friday, 36 hours per week 21.72 per hour PAYE / 28.68 per hour Umbrella Hybrid Working - 2 days per week in office (based in Croydon) IT equipment provided ASAP start Key Responsibilities Lead and manage Housing Needs complaints, ensuring adherence to corporate policies and timelines. Investigate and respond to complex complaints, including Stage 2 and Ombudsman cases. Provide expert advice on complaint resolution, including compensation recommendations. Support continuous improvement of complaints systems and processes. Coach and develop staff to embed a positive complaints culture. Collaborate with internal and external stakeholders to ensure effective complaint resolution. Monitor and oversee action plans arising from Ombudsman findings. Maintain up-to-date knowledge of housing legislation and best practices. What We're Looking For Essential Knowledge & Experience: Strong understanding of local government complaints processes. Experience in Housing Needs or similar setting. Knowledge of housing legislation and complaint handling codes. Proven track record in managing complex complaints and delivering service improvements. Skills & Abilities: Excellent analytical and problem-solving skills. Strong written and verbal communication. Ability to influence and collaborate across teams. Resilience and adaptability in a fast-paced environment. Commitment to equality, diversity, and customer service excellence. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Qualified Social Worker, Team Manager, Safeguarding Team Pay rate to £44.60 per hour Contract role We are recruiting for an experienced Social Worker to work as a Team Manager in a Safeguarding Team in Kingston and Richmond.Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Sep 04, 2025
Full time
Qualified Social Worker, Team Manager, Safeguarding Team Pay rate to £44.60 per hour Contract role We are recruiting for an experienced Social Worker to work as a Team Manager in a Safeguarding Team in Kingston and Richmond.Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Look Ahead Care Support and Housing
Welwyn Garden City, Hertfordshire
We're looking for a kind, compassionate and resilient Specialist Behaviour Support Workers to join our Birchall Wood Service in Hertfordshire. £27,352.00 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Want to feel like you're making a difference? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing. We are looking for a skilled, creative and experienced Specialist Behavioural Support Workers to support one customer in her own home in Welwyn Garden City. Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role must have an excellent value base to support the customer to build their life and develop their skills and passions as an independent person. A full driving licence is required for this position. For a full job description, please visit our website. All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. About you: Enjoys social interaction and the company of others, joins in with the hobbies and interests of the customer and can facilitate connections with new people and places. Has a reasonable level of physical fitness and is able / likes to participate in active pursuits such as running and swimming. Is confident enough to try new things and take positive risks on a regular basis. Exudes a warm friendly and fun presence. Prefers working as part of a group or team. Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement. Has a practical and logical mind and is naturally well organised. Thrives on change and enjoys dynamic diverse environments. Is persistent and determined in adverse circumstances. Is respectful, articulate and sensitive in style of communication. Is motivated towards excellence and improvement of personal performance with a can-do attitude. Ability to cope positively with challenging and diverse behaviour. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Sep 04, 2025
Full time
We're looking for a kind, compassionate and resilient Specialist Behaviour Support Workers to join our Birchall Wood Service in Hertfordshire. £27,352.00 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Want to feel like you're making a difference? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing. We are looking for a skilled, creative and experienced Specialist Behavioural Support Workers to support one customer in her own home in Welwyn Garden City. Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role must have an excellent value base to support the customer to build their life and develop their skills and passions as an independent person. A full driving licence is required for this position. For a full job description, please visit our website. All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. About you: Enjoys social interaction and the company of others, joins in with the hobbies and interests of the customer and can facilitate connections with new people and places. Has a reasonable level of physical fitness and is able / likes to participate in active pursuits such as running and swimming. Is confident enough to try new things and take positive risks on a regular basis. Exudes a warm friendly and fun presence. Prefers working as part of a group or team. Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement. Has a practical and logical mind and is naturally well organised. Thrives on change and enjoys dynamic diverse environments. Is persistent and determined in adverse circumstances. Is respectful, articulate and sensitive in style of communication. Is motivated towards excellence and improvement of personal performance with a can-do attitude. Ability to cope positively with challenging and diverse behaviour. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Job Title: Warehouse Operative with Forklift Location: Arbroath Remuneration: £13 per hour Shift Pattern: 8am - 5pm Monday - Thursday 8am - 12pm (noon) on Fridays Contract Details: Temp to Perm Are you looking for a dynamic role in a fast-paced warehouse environment? Our client is seeking a motivated and skilled Warehouse Operative with Forklift experience to join their dedicated team. If you thrive in a busy setting and enjoy working with a variety of tasks, this is the opportunity for you! Responsibilities: Operate Forklifts: Safely manoeuvre forklifts in busy industrial environments, ensuring the smooth flow of goods. Unload Deliveries: Efficiently unload deliveries and relocate goods to their designated storage areas. Stack and Store: Safely stack and unstack large quantities of goods onto shelves and pallets, maximising space and organisation. Manage Inventories: Check inventories regularly to maintain accurate stock levels and ensure optimal warehouse efficiency. Packaging Shipments: Use industrial plastic wraps and wooden pallets to package goods securely for transport. Maintain Safety: Keep forklift driving areas clear of spills and obstructions, adhering to health and safety requirements. Equipment Checks: Regularly inspect forklift equipment for faults or damages to ensure safe operations. Consolidate Pallets: Efficiently consolidate partial pallets for incoming goods, preparing them for seamless storage. Requirements: Forklift Truck Licence (counterbalance), experience within warehousing, ability to work under pressure and meet deadlines, Excellent work ethic, ability to work in fast paced environments, experience with warehousing systems and tech is also desirable This role is perfect for a hardworking individual who is keen to develop their skills in warehousing. With the potential for a permanent contract after the temp period, this is a fantastic opportunity to build a career in an essential industry. This role is perfect for a hardworking individual who is keen to develop their skills in warehousing. With the potential for a permanent contract after the temp period, this is a fantastic opportunity to build a career in an essential industry. Why Join Us? Full-Time Hours: Enjoy a stable work pattern while being an integral part of a dedicated team. Career Progression: Demonstrate your skills and secure a permanent role with our client. Engaging Environment: Work in a lively warehouse where every day brings new challenges and opportunities. If you are ready to take the next step in your career and join a vibrant team, we want to hear from you! Apply now to seize this exciting opportunity! How to Apply: Please submit your CV and a brief cover letter detailing your forklift experience and why you would be a great fit for our team. Join us and help keep the wheels of industry turning! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 04, 2025
Full time
Job Title: Warehouse Operative with Forklift Location: Arbroath Remuneration: £13 per hour Shift Pattern: 8am - 5pm Monday - Thursday 8am - 12pm (noon) on Fridays Contract Details: Temp to Perm Are you looking for a dynamic role in a fast-paced warehouse environment? Our client is seeking a motivated and skilled Warehouse Operative with Forklift experience to join their dedicated team. If you thrive in a busy setting and enjoy working with a variety of tasks, this is the opportunity for you! Responsibilities: Operate Forklifts: Safely manoeuvre forklifts in busy industrial environments, ensuring the smooth flow of goods. Unload Deliveries: Efficiently unload deliveries and relocate goods to their designated storage areas. Stack and Store: Safely stack and unstack large quantities of goods onto shelves and pallets, maximising space and organisation. Manage Inventories: Check inventories regularly to maintain accurate stock levels and ensure optimal warehouse efficiency. Packaging Shipments: Use industrial plastic wraps and wooden pallets to package goods securely for transport. Maintain Safety: Keep forklift driving areas clear of spills and obstructions, adhering to health and safety requirements. Equipment Checks: Regularly inspect forklift equipment for faults or damages to ensure safe operations. Consolidate Pallets: Efficiently consolidate partial pallets for incoming goods, preparing them for seamless storage. Requirements: Forklift Truck Licence (counterbalance), experience within warehousing, ability to work under pressure and meet deadlines, Excellent work ethic, ability to work in fast paced environments, experience with warehousing systems and tech is also desirable This role is perfect for a hardworking individual who is keen to develop their skills in warehousing. With the potential for a permanent contract after the temp period, this is a fantastic opportunity to build a career in an essential industry. This role is perfect for a hardworking individual who is keen to develop their skills in warehousing. With the potential for a permanent contract after the temp period, this is a fantastic opportunity to build a career in an essential industry. Why Join Us? Full-Time Hours: Enjoy a stable work pattern while being an integral part of a dedicated team. Career Progression: Demonstrate your skills and secure a permanent role with our client. Engaging Environment: Work in a lively warehouse where every day brings new challenges and opportunities. If you are ready to take the next step in your career and join a vibrant team, we want to hear from you! Apply now to seize this exciting opportunity! How to Apply: Please submit your CV and a brief cover letter detailing your forklift experience and why you would be a great fit for our team. Join us and help keep the wheels of industry turning! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
This is a key role responsible for overseeing and managing the delivery and development of our Antifreeze programme. Alongside the daily management of staff and volunteers, this role is responsible for ensuring that the services provided are safe, best practice and compliant with all relevant policies and procedures. As we seek to grow and reach more people, this role will play a vital role in undertaking strategic reviews of all current services and informing new service delivery and design. This will be undertaken in partnership with other service leads and working closely with senior leadership colleagues. Please note: A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010 Main duties: Oversight and delivery of all programme activities relating to Antifreeze including drop ins, one-to-one support, street outreach and faith-based activities. Establish and drive the overall strategic vision for the service in line with the operational plan and informed by the needs of the people the service exists for Lead the design and development of new services in line with client needs, resources, staffing and the strategic purpose of the team. Hold direct budget responsibility for day-to-day operations and in line with any specific funding requirements Be an active member of the Off the Fence leadership team Review and implement policies and procedures for safe service delivery Provide reports on key activity, outputs and impact in line with KPIs and other reporting requirements. Line manage the team of key workers, providing regular performance reviews, pastoral support and identifying training needs. Support with the recruitment and onboarding of new team members, including in-house training and supervision Ensuring that key workers have a good working knowledge of local services, referral routes, other agencies and when to highlight safeguarding concerns. Provide pastoral support for the team and volunteers in the service Lead Bible studies, prayer meetings for staff, volunteers and at external events as required Recruit, retain and manage volunteers in line with organisational policies and procedures Ensure safe and efficient delivery of services in line with health and safety, safeguarding, data protection and safe working practices. plan and maintain safe staffing ratios through effective resource allocation Design and delivery of projects/activities in line with fundraised income, including reporting and engaging with funders as required Build and establish key sector relationships across the city to enhance the team s reach and impact in the community Oversight and pastoral responsibility for the faith-based activities delivered for and with clients Build and establish relationships with other providers who can meet the needs of our clients e.g. local health teams. Contribute to wider profile-raising activities of Off the Fence Review and implement policies and procedures for safe service delivery Have responsibility for the safe processing and storage of client data in line with data protection regulations and policies, including CRM. Regularly review the effectiveness, safety and efficiency of all services including drop-ins, one-to-one support and street outreach. Active membership of and attendance at local forums, groups and networks Key attributes and experience required for the role: Proven experience in managing frontline services and staff teams (minimum 3 years in a supervisory/management role) Experience of delivering services in the housing and homelessness sector Strong knowledge of the legal and statutory framework for housing, benefits, employment. Ideally, knowledge of local services and support agencies. A passion for seeing people thrive and lives transformed practically, emotionally and spiritually Strong alignment with the vision of Off the Fence, and a commitment to our organisational focus Strong understanding and application of safeguarding, data protection and health and safety policy. Experience in service design, service improvement and project management Experience in supporting people with complex and multiple needs, including substance abuse and severe mental health. Excellent organisational and time management skills High level of integrity, professionalism and confidentiality Ability to interpret policies, legislation and data effectively Proficient in Microsoft Office, and experience of CRM management A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010 Vision and values Off The Fence reaches out to break the cycle of poverty in Brighton & Hove, ensuring that no one is left behind. We believe in resisting poverty, empowering people, and restoring hope, and we work toward a future where social and spiritual poverty no longer exists. By 1997, Off The Fence became a registered charity, allowing us to expand and tackle poverty in a deeper way, through compassion, excellence, unity, integrity, and a Christ-like approach to supporting the most vulnerable. Poverty is complex it s not just about finances, but about housing, mental health, education, and belonging. To address these needs, Off The Fence now provides three core programmes, each offering a different form of practical and emotional support. As poverty in Brighton & Hove has increased, so has our commitment. At the heart of our work is a belief that every person deserves dignity, hope, and the opportunity to rebuild their life. The Antifreeze Programme exists to break the cycle of social and spiritual poverty amidst homelessness, providing tangible steps towards a permanent home and long-term stability. Since 1998, Antifreeze has been a safe and warm space for members, offering faith-based, practical support services that restore dignity and hope. At our Day Centre, we provide hygiene facilities (showers & laundry), medical drop-ins, and essential survival provisions to meet immediate needs. Through 1-to-1 sessions, we support members with housing applications, benefits, and financial stability, while goal-based workshops equip them with skills to attain permanent homes and ethical employment. Our discipleship sessions encourage an advanced understanding of the Christian faith, offering fellowship and spiritual growth. To address digital poverty, we offer computer access for job searches and reconnecting with loved ones. Beyond practical support, Antifreeze fosters healthy community relationships, improves mental health awareness, and helps members move toward ethical employment, reduced reliance on substances, and a forever home. As a Christian organisation we seek to live and work by our values: Christ-like : we desire the best for others (Col 1:27, 1 John 3:16) Excellence : we aim for outstanding quality (1 Cor 12:31, Phil 4:8) Unity: we achieve more together (Ps 133, Eph 4:3) Compassion: we care for those who are suffering (Col 3:12, Matt 9:35) Integrity: we do what is right (Prov 10:9, Titus 2:7-8) Working at Off the Fence We are a small but highly dedicated team, passionate about seeing transformation across Brighton and Hove. Off the Fence employees are entitled to: - 25 days annual leave (pro rata) plus bank holidays, with extra days added for long service - Up to 5 days of mission leave (pro rata) - 7% employer pension contributions Notes for applicants If you re applying for this role, we ask that you submit your CV and a cover letter. In your cover letter please outline how your skills and experience align with the requirements of this role, as well as explaining why you want to be a part of Off the Fence.
Sep 04, 2025
Full time
This is a key role responsible for overseeing and managing the delivery and development of our Antifreeze programme. Alongside the daily management of staff and volunteers, this role is responsible for ensuring that the services provided are safe, best practice and compliant with all relevant policies and procedures. As we seek to grow and reach more people, this role will play a vital role in undertaking strategic reviews of all current services and informing new service delivery and design. This will be undertaken in partnership with other service leads and working closely with senior leadership colleagues. Please note: A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010 Main duties: Oversight and delivery of all programme activities relating to Antifreeze including drop ins, one-to-one support, street outreach and faith-based activities. Establish and drive the overall strategic vision for the service in line with the operational plan and informed by the needs of the people the service exists for Lead the design and development of new services in line with client needs, resources, staffing and the strategic purpose of the team. Hold direct budget responsibility for day-to-day operations and in line with any specific funding requirements Be an active member of the Off the Fence leadership team Review and implement policies and procedures for safe service delivery Provide reports on key activity, outputs and impact in line with KPIs and other reporting requirements. Line manage the team of key workers, providing regular performance reviews, pastoral support and identifying training needs. Support with the recruitment and onboarding of new team members, including in-house training and supervision Ensuring that key workers have a good working knowledge of local services, referral routes, other agencies and when to highlight safeguarding concerns. Provide pastoral support for the team and volunteers in the service Lead Bible studies, prayer meetings for staff, volunteers and at external events as required Recruit, retain and manage volunteers in line with organisational policies and procedures Ensure safe and efficient delivery of services in line with health and safety, safeguarding, data protection and safe working practices. plan and maintain safe staffing ratios through effective resource allocation Design and delivery of projects/activities in line with fundraised income, including reporting and engaging with funders as required Build and establish key sector relationships across the city to enhance the team s reach and impact in the community Oversight and pastoral responsibility for the faith-based activities delivered for and with clients Build and establish relationships with other providers who can meet the needs of our clients e.g. local health teams. Contribute to wider profile-raising activities of Off the Fence Review and implement policies and procedures for safe service delivery Have responsibility for the safe processing and storage of client data in line with data protection regulations and policies, including CRM. Regularly review the effectiveness, safety and efficiency of all services including drop-ins, one-to-one support and street outreach. Active membership of and attendance at local forums, groups and networks Key attributes and experience required for the role: Proven experience in managing frontline services and staff teams (minimum 3 years in a supervisory/management role) Experience of delivering services in the housing and homelessness sector Strong knowledge of the legal and statutory framework for housing, benefits, employment. Ideally, knowledge of local services and support agencies. A passion for seeing people thrive and lives transformed practically, emotionally and spiritually Strong alignment with the vision of Off the Fence, and a commitment to our organisational focus Strong understanding and application of safeguarding, data protection and health and safety policy. Experience in service design, service improvement and project management Experience in supporting people with complex and multiple needs, including substance abuse and severe mental health. Excellent organisational and time management skills High level of integrity, professionalism and confidentiality Ability to interpret policies, legislation and data effectively Proficient in Microsoft Office, and experience of CRM management A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010 Vision and values Off The Fence reaches out to break the cycle of poverty in Brighton & Hove, ensuring that no one is left behind. We believe in resisting poverty, empowering people, and restoring hope, and we work toward a future where social and spiritual poverty no longer exists. By 1997, Off The Fence became a registered charity, allowing us to expand and tackle poverty in a deeper way, through compassion, excellence, unity, integrity, and a Christ-like approach to supporting the most vulnerable. Poverty is complex it s not just about finances, but about housing, mental health, education, and belonging. To address these needs, Off The Fence now provides three core programmes, each offering a different form of practical and emotional support. As poverty in Brighton & Hove has increased, so has our commitment. At the heart of our work is a belief that every person deserves dignity, hope, and the opportunity to rebuild their life. The Antifreeze Programme exists to break the cycle of social and spiritual poverty amidst homelessness, providing tangible steps towards a permanent home and long-term stability. Since 1998, Antifreeze has been a safe and warm space for members, offering faith-based, practical support services that restore dignity and hope. At our Day Centre, we provide hygiene facilities (showers & laundry), medical drop-ins, and essential survival provisions to meet immediate needs. Through 1-to-1 sessions, we support members with housing applications, benefits, and financial stability, while goal-based workshops equip them with skills to attain permanent homes and ethical employment. Our discipleship sessions encourage an advanced understanding of the Christian faith, offering fellowship and spiritual growth. To address digital poverty, we offer computer access for job searches and reconnecting with loved ones. Beyond practical support, Antifreeze fosters healthy community relationships, improves mental health awareness, and helps members move toward ethical employment, reduced reliance on substances, and a forever home. As a Christian organisation we seek to live and work by our values: Christ-like : we desire the best for others (Col 1:27, 1 John 3:16) Excellence : we aim for outstanding quality (1 Cor 12:31, Phil 4:8) Unity: we achieve more together (Ps 133, Eph 4:3) Compassion: we care for those who are suffering (Col 3:12, Matt 9:35) Integrity: we do what is right (Prov 10:9, Titus 2:7-8) Working at Off the Fence We are a small but highly dedicated team, passionate about seeing transformation across Brighton and Hove. Off the Fence employees are entitled to: - 25 days annual leave (pro rata) plus bank holidays, with extra days added for long service - Up to 5 days of mission leave (pro rata) - 7% employer pension contributions Notes for applicants If you re applying for this role, we ask that you submit your CV and a cover letter. In your cover letter please outline how your skills and experience align with the requirements of this role, as well as explaining why you want to be a part of Off the Fence.
Your new company We are currently seeking a dedicated and proactive Housing Service Officer to join our team on a temporary basis for up to six months. Based in the West Midlands, this role offers agile working arrangements, allowing flexibility while covering a patch of approximately 600 properties, including flats and housing estates. Your new role As a Housing Service Officer, you will be responsible for conducting regular home visits to ensure tenant safety and that properties are maintained to a high standard. You will also carry out fire safety checks and identify any safeguarding concerns, referring these to the appropriate internal teams when necessary. A key part of your role will be acting as a liaison between tenants and various departments, helping to resolve issues and support tenant wellbeing. You will manage a caseload of 40-50 active cases, working through them efficiently and ensuring timely resolution. For more complex situations-such as hoarding or health-related concerns-you will be expected to arrange and lead multi-agency meetings, collaborating with external partners to find effective solutions. What you'll need to succeed To succeed in this role, you'll need to demonstrate previous experience in a Housing Officer role, strong relationship-building skills, a good understanding of safeguarding within a housing context, and the ability to work independently while managing competing priorities. This is a fantastic opportunity to make a real impact in the community while gaining valuable experience in housing services. What you'll get in return In return, you'll benefit from agile working arrangements, a supportive team environment, and the chance to work on meaningful cases that directly improve the lives of tenants. You'll also gain valuable experience in multi-agency working, safeguarding, and housing operations-skills that will strengthen your career in the housing or social care sector. You will also receive an hourly rate of 21.73 per pour and paid on a weekly basis. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 03, 2025
Seasonal
Your new company We are currently seeking a dedicated and proactive Housing Service Officer to join our team on a temporary basis for up to six months. Based in the West Midlands, this role offers agile working arrangements, allowing flexibility while covering a patch of approximately 600 properties, including flats and housing estates. Your new role As a Housing Service Officer, you will be responsible for conducting regular home visits to ensure tenant safety and that properties are maintained to a high standard. You will also carry out fire safety checks and identify any safeguarding concerns, referring these to the appropriate internal teams when necessary. A key part of your role will be acting as a liaison between tenants and various departments, helping to resolve issues and support tenant wellbeing. You will manage a caseload of 40-50 active cases, working through them efficiently and ensuring timely resolution. For more complex situations-such as hoarding or health-related concerns-you will be expected to arrange and lead multi-agency meetings, collaborating with external partners to find effective solutions. What you'll need to succeed To succeed in this role, you'll need to demonstrate previous experience in a Housing Officer role, strong relationship-building skills, a good understanding of safeguarding within a housing context, and the ability to work independently while managing competing priorities. This is a fantastic opportunity to make a real impact in the community while gaining valuable experience in housing services. What you'll get in return In return, you'll benefit from agile working arrangements, a supportive team environment, and the chance to work on meaningful cases that directly improve the lives of tenants. You'll also gain valuable experience in multi-agency working, safeguarding, and housing operations-skills that will strengthen your career in the housing or social care sector. You will also receive an hourly rate of 21.73 per pour and paid on a weekly basis. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we d love to hear from you. Community Outreach Worker (Community Support Service) Reference : 298 Salary: £26,000 - £26,500 per annum, depending on skills and experience, inclusive of Outer London Weighting (OLW) Hours: 37.5 hours per week (5 Days) Contract: 12 months Fixed Term Reports to: Team Leader or Services Manager (CSS/DAS) Main base(s): Watford Wellbeing Centre, providing outreach around Three Rivers. Purpose of Post The Community Outreach Worker (Community Support Service) provides people with complex needs who have mental health as a primary need. This includes people who may have drug and alcohol difficulties. Particularly when they are coming into repeat contact with Police, Tenancy Sustainment Services, Housing and Homelessness Services and Environmental Health Services. About the service Our Community Support Service is here to provide advice, information and holistic outreach support to people who are experiencing mental ill-health or need help with their mental wellbeing. We work alongside people to develop an individually tailored package of support that meets their needs, working with clients to find the solutions that are right for them. This service is flexible to help resolve real-life difficulties and improve client s independence, quality of life and wellbeing. The service will be delivered in Three Rivers, based at the Herts Mind Network Wellbeing Centre, providing outreach around Three Rivers. The purpose of the Community Support Service Outreach Worker is to: To provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties and mental ill-health. These will be clients who are presenting to the Police, Anti-Social Behaviour, Tenancy Enforcement, Housing and Environmental Health Services within Three Rivers. To ensure that the safety and wellbeing of the client is monitored and reviewed regularly. To remain a source of independent support for all clients. Embed a person centred and solution focused approach in all aspects of the role. To raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Eligibility for blue light card. Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle is essential for this role. Closing date for receipt of applications is Friday 3rd October 2025. Applications will be reviewed and interviews conducted on a rolling basis. Early submissions are encouraged. Interviews to be held at Watford Well-being centre Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the them and us culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive. No agencies please.
Sep 03, 2025
Full time
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we d love to hear from you. Community Outreach Worker (Community Support Service) Reference : 298 Salary: £26,000 - £26,500 per annum, depending on skills and experience, inclusive of Outer London Weighting (OLW) Hours: 37.5 hours per week (5 Days) Contract: 12 months Fixed Term Reports to: Team Leader or Services Manager (CSS/DAS) Main base(s): Watford Wellbeing Centre, providing outreach around Three Rivers. Purpose of Post The Community Outreach Worker (Community Support Service) provides people with complex needs who have mental health as a primary need. This includes people who may have drug and alcohol difficulties. Particularly when they are coming into repeat contact with Police, Tenancy Sustainment Services, Housing and Homelessness Services and Environmental Health Services. About the service Our Community Support Service is here to provide advice, information and holistic outreach support to people who are experiencing mental ill-health or need help with their mental wellbeing. We work alongside people to develop an individually tailored package of support that meets their needs, working with clients to find the solutions that are right for them. This service is flexible to help resolve real-life difficulties and improve client s independence, quality of life and wellbeing. The service will be delivered in Three Rivers, based at the Herts Mind Network Wellbeing Centre, providing outreach around Three Rivers. The purpose of the Community Support Service Outreach Worker is to: To provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties and mental ill-health. These will be clients who are presenting to the Police, Anti-Social Behaviour, Tenancy Enforcement, Housing and Environmental Health Services within Three Rivers. To ensure that the safety and wellbeing of the client is monitored and reviewed regularly. To remain a source of independent support for all clients. Embed a person centred and solution focused approach in all aspects of the role. To raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Eligibility for blue light card. Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle is essential for this role. Closing date for receipt of applications is Friday 3rd October 2025. Applications will be reviewed and interviews conducted on a rolling basis. Early submissions are encouraged. Interviews to be held at Watford Well-being centre Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the them and us culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive. No agencies please.
Repairs Scheduler Location: Maida Vale Term: Full time / Perm Salary: £28k-£29k per annum Working in the office full time. Hiring ASAP / Available Positions: 2 Description of role: To manage the future schedule of appointments. Work with clients, customers, sub-contractors, suppliers and supervisors to schedule appointments and make promises that you know we can keep. Day to Day: Answer incoming calls with regards to repairs issues Effective use of their in house system to actively schedule available Operatives and Sub-Contractors to jobs. Deal with complex repairs, demanding customers and those who have suffered service failure, to contain issues and maintain customer satisfaction. Handling calls and emails from the client to log issues, deploy Operatives and monitor completion of the work, providing updates at regular intervals. Ensure that the system is updated in a timely manner so that the client and the Operations are in receipt of the most up to date information. Develop and maintain effective working relationships with Operatives, clients, customers (internal and external) and suppliers Understanding and diagnosing repair requests. Take ownership and responsibility for identifying the customer's needs and use appropriate questioning, listening and diagnosis skills to identify the issues and offer appropriate solutions. Managing incoming repairs inbox and allocating repairs works appropriately Scheduling work for operatives to attend properties and undertake works Develop and maintain effective working relationships with Operatives, clients, customers (internal and external) and suppliers Take a strategic view of demand (jobs being raised) and the supply of resources (Operative and Sub-Contractor skill mix) and make recommendations to the Partnership Manager and Supervisors about optimising the available resource mix. Requirements: To be a successful candidate, you will be a strong communicator with a great telephone manner and a genuine desire to help people on a daily basis. You will have good attention to detail and preferably have prior experience of working in a customer service environment, whether this is in a contact centre or face to face. The main thing is that you have a positive can-do attitude and are a great team player. Experience in social housing is essential. If you are interested in helping people and want to build your career in a thriving business, apply today. Benefits : 26 Days Holiday & Bank Hols Enhanced Pension Plan Healthcare Cash Plan (Including 24hr GP,)Life Assurance & Accident Cover Share SaveEnhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Cycle to Work Volunteering (2 days paid) Learning & Development OpportunitiesExtensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers Please apply or contact Leah Seber at Build Recruitment for further details. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Sep 03, 2025
Full time
Repairs Scheduler Location: Maida Vale Term: Full time / Perm Salary: £28k-£29k per annum Working in the office full time. Hiring ASAP / Available Positions: 2 Description of role: To manage the future schedule of appointments. Work with clients, customers, sub-contractors, suppliers and supervisors to schedule appointments and make promises that you know we can keep. Day to Day: Answer incoming calls with regards to repairs issues Effective use of their in house system to actively schedule available Operatives and Sub-Contractors to jobs. Deal with complex repairs, demanding customers and those who have suffered service failure, to contain issues and maintain customer satisfaction. Handling calls and emails from the client to log issues, deploy Operatives and monitor completion of the work, providing updates at regular intervals. Ensure that the system is updated in a timely manner so that the client and the Operations are in receipt of the most up to date information. Develop and maintain effective working relationships with Operatives, clients, customers (internal and external) and suppliers Understanding and diagnosing repair requests. Take ownership and responsibility for identifying the customer's needs and use appropriate questioning, listening and diagnosis skills to identify the issues and offer appropriate solutions. Managing incoming repairs inbox and allocating repairs works appropriately Scheduling work for operatives to attend properties and undertake works Develop and maintain effective working relationships with Operatives, clients, customers (internal and external) and suppliers Take a strategic view of demand (jobs being raised) and the supply of resources (Operative and Sub-Contractor skill mix) and make recommendations to the Partnership Manager and Supervisors about optimising the available resource mix. Requirements: To be a successful candidate, you will be a strong communicator with a great telephone manner and a genuine desire to help people on a daily basis. You will have good attention to detail and preferably have prior experience of working in a customer service environment, whether this is in a contact centre or face to face. The main thing is that you have a positive can-do attitude and are a great team player. Experience in social housing is essential. If you are interested in helping people and want to build your career in a thriving business, apply today. Benefits : 26 Days Holiday & Bank Hols Enhanced Pension Plan Healthcare Cash Plan (Including 24hr GP,)Life Assurance & Accident Cover Share SaveEnhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Cycle to Work Volunteering (2 days paid) Learning & Development OpportunitiesExtensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers Please apply or contact Leah Seber at Build Recruitment for further details. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Qualified Social Worker, Neighbourhood Team Pay rate to £30 per hour Contract role Vitalis are recruiting for an experienced Social Worker to work in a Neighbourhood Team in Manchester City Council.Integrated neighbourhood Teams. Working in an integrated team completing Care Act assessments and reviews, MCA's and SFG.Must have experience in Safeguarding, assessment, CHC.Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Sep 03, 2025
Full time
Qualified Social Worker, Neighbourhood Team Pay rate to £30 per hour Contract role Vitalis are recruiting for an experienced Social Worker to work in a Neighbourhood Team in Manchester City Council.Integrated neighbourhood Teams. Working in an integrated team completing Care Act assessments and reviews, MCA's and SFG.Must have experience in Safeguarding, assessment, CHC.Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Hays Specialist Recruitment Limited
St. Helens, Merseyside
We have an exciting opportunity for an experienced H ousing Support Worker to start immediately with a supported housing provider in St Helens .This is a full-time position, working 9-5 from Monday to Friday, predominately customer-facing. This is a temporary role for a minimum of 8 weeks with possible potential to extend further. We are offering hourly rates ranging from £16.10 to £18.20 for this position. Your new role Provide one-to-one support to vulnerable adults over 18. Create and review support plans based on individual needs. Escort and support customers with appointments and services. Work with external agencies to deliver comprehensive care. Assist with benefits, budgeting, and daily living skills. Maintain accurate records and uphold safeguarding standards. What you'll need to succeed Experience in a supported housing environment, dealing with medium to high level needs such as substance dependency and mental health issues. Good knowledge of external services, housing and benefits applications, legislation and regulation. Full Driving Licence and valid business insurance. Enhanced DBS is a requirement. What you'll get in return Weekly pay Option to be paid PAYE or Umbrella Opportunity to be part of a close-knit team Potential to extend term of contract What you need to do now If you're interested in this role and immediately with an Enhanced DBS, click 'apply now' to forward an up-to-date copy of your CV, or call Dionne now on .If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 03, 2025
Full time
We have an exciting opportunity for an experienced H ousing Support Worker to start immediately with a supported housing provider in St Helens .This is a full-time position, working 9-5 from Monday to Friday, predominately customer-facing. This is a temporary role for a minimum of 8 weeks with possible potential to extend further. We are offering hourly rates ranging from £16.10 to £18.20 for this position. Your new role Provide one-to-one support to vulnerable adults over 18. Create and review support plans based on individual needs. Escort and support customers with appointments and services. Work with external agencies to deliver comprehensive care. Assist with benefits, budgeting, and daily living skills. Maintain accurate records and uphold safeguarding standards. What you'll need to succeed Experience in a supported housing environment, dealing with medium to high level needs such as substance dependency and mental health issues. Good knowledge of external services, housing and benefits applications, legislation and regulation. Full Driving Licence and valid business insurance. Enhanced DBS is a requirement. What you'll get in return Weekly pay Option to be paid PAYE or Umbrella Opportunity to be part of a close-knit team Potential to extend term of contract What you need to do now If you're interested in this role and immediately with an Enhanced DBS, click 'apply now' to forward an up-to-date copy of your CV, or call Dionne now on .If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Disrepair Surveyor - FOUR POSITIONS AVAILABLE Public Sector - Local Authority Full Time - Monday to Friday, 9am to 5pm Temporary Role - 3 months with possible extension and/or permanent role Hybrid Working - 4 days on site and 1 day at home 350 per day Umbrella IR35 Status: Inside ASAP Start You MUST have the following in order to be considered: A Full UK driving licence Access to a vehicle (if you do not have this, the council use the Zip car scheme that you may be able to use (depending on availability) Job Description Reports to Disrepair Manager within busy and high-profile Disrepair Team Surveying properties, specifying disrepair works and raising orders to contractors Project managing disrepair works from commencement to completion Undertaking pre-inspections, works in progress inspections and post-inspections Managing contractors and monitoring their performance Monitoring Health & Safety compliance Liaising with and supporting tenants throughout disrepair works Coordinating and overseeing temporary decants Collaborating with stakeholders, such as Legal and Tenancy teams Role Requirements Disrepair experience preferred, but not required - training will be provided Proven track record of property maintenance experience Strong technical knowledge Major repairs project management experience preferred Experience of working in Social Housing sector preferred Good understanding of Health and Safety legislation in relation to property maintenance Excellent communication and customer service skills Proficient in Outlook, however, Teams, Excel, SharePoint and systems training will be provided Strong commercial awareness Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Sep 03, 2025
Contractor
Disrepair Surveyor - FOUR POSITIONS AVAILABLE Public Sector - Local Authority Full Time - Monday to Friday, 9am to 5pm Temporary Role - 3 months with possible extension and/or permanent role Hybrid Working - 4 days on site and 1 day at home 350 per day Umbrella IR35 Status: Inside ASAP Start You MUST have the following in order to be considered: A Full UK driving licence Access to a vehicle (if you do not have this, the council use the Zip car scheme that you may be able to use (depending on availability) Job Description Reports to Disrepair Manager within busy and high-profile Disrepair Team Surveying properties, specifying disrepair works and raising orders to contractors Project managing disrepair works from commencement to completion Undertaking pre-inspections, works in progress inspections and post-inspections Managing contractors and monitoring their performance Monitoring Health & Safety compliance Liaising with and supporting tenants throughout disrepair works Coordinating and overseeing temporary decants Collaborating with stakeholders, such as Legal and Tenancy teams Role Requirements Disrepair experience preferred, but not required - training will be provided Proven track record of property maintenance experience Strong technical knowledge Major repairs project management experience preferred Experience of working in Social Housing sector preferred Good understanding of Health and Safety legislation in relation to property maintenance Excellent communication and customer service skills Proficient in Outlook, however, Teams, Excel, SharePoint and systems training will be provided Strong commercial awareness Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We are seeking relief staff for our new Tameside Extra Care Service in Hattersley is a modern, 91-apartment complex providing independent living support for older adults with extra care needs. At our organization, our purpose-built local staff team boasts extensive experience and professionalism. We re looking to expand with dedicated, warm, and hardworking individuals who can help us deliver exceptional personal and housing-related support to those we care for. In collaboration with both the staff team and clients, you ll emphasize maintaining the independence and dignity of our service users, ensuring they lead inclusive lives within the community. Role Responsibilities: -Support clients emotionally and practically, meeting their daily living needs such as personal care, household tasks, medication, healthy living, and community engagement. -Foster a focus on independence and dignity for our service users, promoting their inclusion in the local community. Requirements: -A minimum of twelve months previous employed experience in a similar role is essential. We provide a comprehensive induction to support you in delivering the highest level of care and advancing your personal development. If you are committed to the welfare of others and eager to make a meaningful difference, we d love to hear from you! Gender is considered to be an occupational requirement Equality Act 2010 Vacancy Reference Number: 87358 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK
Sep 03, 2025
Full time
We are seeking relief staff for our new Tameside Extra Care Service in Hattersley is a modern, 91-apartment complex providing independent living support for older adults with extra care needs. At our organization, our purpose-built local staff team boasts extensive experience and professionalism. We re looking to expand with dedicated, warm, and hardworking individuals who can help us deliver exceptional personal and housing-related support to those we care for. In collaboration with both the staff team and clients, you ll emphasize maintaining the independence and dignity of our service users, ensuring they lead inclusive lives within the community. Role Responsibilities: -Support clients emotionally and practically, meeting their daily living needs such as personal care, household tasks, medication, healthy living, and community engagement. -Foster a focus on independence and dignity for our service users, promoting their inclusion in the local community. Requirements: -A minimum of twelve months previous employed experience in a similar role is essential. We provide a comprehensive induction to support you in delivering the highest level of care and advancing your personal development. If you are committed to the welfare of others and eager to make a meaningful difference, we d love to hear from you! Gender is considered to be an occupational requirement Equality Act 2010 Vacancy Reference Number: 87358 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK
Your new firm Working for a nationally recognised firm as a Senior Conveyancer, joining their thriving Home Sales team in Taunton. This team is known for delivering high-quality legal services to housebuilders and social housing clients. The firm prides itself on its inclusive culture, flexible working practices, and commitment to professional development. Your new role This role focuses on managing a busy and varied residential conveyancing caseload, with responsibility for your own unit and direct client relationships. You'll handle transactions from inception to completion, including call handling, documentation preparation, billing, and post-sale support. You'll also supervise junior team members and contribute to the team's overall success by maintaining high standards and meeting tight deadlines.You'll be expected to work proactively and independently, ensuring compliance with firm policies and information security protocols. The role involves close collaboration with internal stakeholders and external clients, requiring strong organisational and communication skills. What you'll need to succeed You will be an experienced conveyancer with a solid background in residential property law, ideally gained within a busy legal environment. You'll demonstrate exceptional attention to detail, a proactive mindset, and the ability to manage competing priorities under pressure. Experience supervising junior colleagues and working directly with developer clients is highly desirable.You'll be confident using Microsoft Office and adaptable to new software systems. Strong academic credentials, including at least six GCSEs at grade C or above (or equivalent), are required, along with excellent written and verbal communication skills. What you'll get in return This is a fantastic opportunity to join a supportive and forward-thinking firm that values individuality and teamwork. You'll benefit from a comprehensive learning and development programme, wellbeing initiatives, and a flexible working environment designed to help you thrive professionally and personally.The firm offers a competitive benefits package, a vibrant social culture, and a clear Pathway for career progression. You'll be empowered to make a meaningful impact while enjoying a positive work-life balance. What you need to do now If you are interested in this role or are looking for further information, please do not hesitate to contact us. Please note that we offer £500 for successful referrals, so if you have any friends or colleagues who might be keen to hear more, please do pass on my details. We would expect a lawyer with the given PQE to have gained the level of experience required, but this does not preclude applications from those with more or less PQE. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Sep 03, 2025
Full time
Your new firm Working for a nationally recognised firm as a Senior Conveyancer, joining their thriving Home Sales team in Taunton. This team is known for delivering high-quality legal services to housebuilders and social housing clients. The firm prides itself on its inclusive culture, flexible working practices, and commitment to professional development. Your new role This role focuses on managing a busy and varied residential conveyancing caseload, with responsibility for your own unit and direct client relationships. You'll handle transactions from inception to completion, including call handling, documentation preparation, billing, and post-sale support. You'll also supervise junior team members and contribute to the team's overall success by maintaining high standards and meeting tight deadlines.You'll be expected to work proactively and independently, ensuring compliance with firm policies and information security protocols. The role involves close collaboration with internal stakeholders and external clients, requiring strong organisational and communication skills. What you'll need to succeed You will be an experienced conveyancer with a solid background in residential property law, ideally gained within a busy legal environment. You'll demonstrate exceptional attention to detail, a proactive mindset, and the ability to manage competing priorities under pressure. Experience supervising junior colleagues and working directly with developer clients is highly desirable.You'll be confident using Microsoft Office and adaptable to new software systems. Strong academic credentials, including at least six GCSEs at grade C or above (or equivalent), are required, along with excellent written and verbal communication skills. What you'll get in return This is a fantastic opportunity to join a supportive and forward-thinking firm that values individuality and teamwork. You'll benefit from a comprehensive learning and development programme, wellbeing initiatives, and a flexible working environment designed to help you thrive professionally and personally.The firm offers a competitive benefits package, a vibrant social culture, and a clear Pathway for career progression. You'll be empowered to make a meaningful impact while enjoying a positive work-life balance. What you need to do now If you are interested in this role or are looking for further information, please do not hesitate to contact us. Please note that we offer £500 for successful referrals, so if you have any friends or colleagues who might be keen to hear more, please do pass on my details. We would expect a lawyer with the given PQE to have gained the level of experience required, but this does not preclude applications from those with more or less PQE. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Role purpose Our new Household Crisis Caseworker position will work alongside our Crisis Alternative Service, Ealing Safe Space and information and advice service, Pathways. This new service provides support for Ealing residents 18+ who are experiencing household crises such as: housing, debt, welfare benefits, employment. This service aims to support those facing cost of living / household crises, by providing 6-12 casework sessions. This service will primarily support those from low-income households in need, pensioners, unpaid carers, care leavers, single-person households, disabled people and those struggling with one-off financial concerns or unforeseen circumstances. These sessions will cover a range of elements and will aid in navigating and liaising with services. Ultimately, preventing further crises relating to cost of living and empowering individuals by providing self-advocacy tools and support plans. The role of the caseworker will be to provide advice, guidance and navigation to Ealing residents experiencing cost of living and household crises exacerbating mental health struggles. Support offered to each individual will be person-centred and tailored, but may include: liaising with statutory services (housing officers, social workers, mental health teams etc), supporting with form filling, sourcing warm goods, supporting with grants and income maximisation, emergency applications, empowering individuals with self-advocacy skills, signposting etc. The successful candidate will triage, onboard and manage a caseload 15-20 individuals, whilst also supporting those who drop-in to the service who require crisis intervention on the day. In addition to crisis work, the caseworker will be expected to adopt a preventative approach and encourage referrals before a crisis occurs, via partnership working both internally and externally. There will be an element of outreach working for this post. The successful candidate will work alongside our Ealing Safe Space team and be supported by the Safe Space Team Manager. The caseworker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind s policies and procedures. Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work. Key Responsibilities Triage, onboard and support a caseload of 15-20 individuals Triage and support individuals dropping into the service for household / cost of living crisis support Liaise with core agencies (social services, housing, mental health teams, GPs, VCSE organisations) Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on the individuals behalf Complete emergency applications and grant applications Devise and facilitate guided mental health sessions, exploring a range of topics such as anxiety and panic, sleep hygiene, financial management Provide housing, general money and debt management advice Provide information on employment opportunities and training support for clients Where appropriate, source warm goods for those in need Engage in outreach within the borough to encourage referrals and promote the service Signpost to other relevant services in the borough, or further afield Attend training, forums and meetings to ensure knowledge remains relevant and up to date Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally Provide updates and feedback to the broader teams Engage in multi-disciplinary meetings, both internally and externally Use our database Views to record details of all client referrals and contacts to ensure client information is kept up to date Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure Record the results of outcome assessments and satisfaction surveys on the Views databases Work in line with triage procedures and use the referral process when referring cases to external organisations Meet regularly with service leads and colleagues to feed back about the progress of the project and ensure it is relevant to local strategy and national Government priorities Follow Hammersmith, Fulham, Ealing, and Hounslow Mind s organisational policies and guidelines Undertake additional duties that may reasonably be required to fulfil the objectives of the post Person Specification Knowledge and Experience Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs At least 1 year experience of working in a crisis setting (inpatient, crisis alternatives, NHS teams) Knowledge and understanding of mental health problems, and mental health services Experience of delivering advice and information Experience of managing complex cases and autonomously managing a caseload Experience of working with multiple agencies and attending multi-disciplinary meetings Experience of delivering desired outcomes in a timely manner Up to date knowledge and experience of safeguarding adults Understanding of the importance of monitoring and evaluation, and the ability to keep records Experience with de-escalation, recognising and mitigating risks Experience of working with challenging behaviour Listening to clients and encouraging positive steps towards self-management of crisis and recovery Skills and Abilities Relevant and up to date knowledge of welfare benefits, housing and social care Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing Excellent listening and liaison skills Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports) Ability to liaise with a range of people individuals with support needs, carers, and a range of different professionals Ability to remain calm in challenging situations and reinforce boundaries Ability to support people to manage difficult feelings, and communicate their needs effectively Knowledge of best practice for lone working, data protection and safeguarding adults Willingness to undertake training related to housing and welfare benefit A team player Ability to work on your own initiative Ability to develop and maintain positive working relationships with service users, colleagues and stakeholders Strong organisation and administrative skills The drive to motivate self and others to achieve positive outcomes Flexibility in overall approach to work Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies Strong sense of self, and ability to set and maintain boundaries Commitment to promoting the needs of BME communities, and a commitment to the principles of equal opportunities and anti-discriminatory practice Ability to plan and prioritise your own workload Desirable Lived experience of mental health problems, and of using mental health services
Sep 03, 2025
Full time
Role purpose Our new Household Crisis Caseworker position will work alongside our Crisis Alternative Service, Ealing Safe Space and information and advice service, Pathways. This new service provides support for Ealing residents 18+ who are experiencing household crises such as: housing, debt, welfare benefits, employment. This service aims to support those facing cost of living / household crises, by providing 6-12 casework sessions. This service will primarily support those from low-income households in need, pensioners, unpaid carers, care leavers, single-person households, disabled people and those struggling with one-off financial concerns or unforeseen circumstances. These sessions will cover a range of elements and will aid in navigating and liaising with services. Ultimately, preventing further crises relating to cost of living and empowering individuals by providing self-advocacy tools and support plans. The role of the caseworker will be to provide advice, guidance and navigation to Ealing residents experiencing cost of living and household crises exacerbating mental health struggles. Support offered to each individual will be person-centred and tailored, but may include: liaising with statutory services (housing officers, social workers, mental health teams etc), supporting with form filling, sourcing warm goods, supporting with grants and income maximisation, emergency applications, empowering individuals with self-advocacy skills, signposting etc. The successful candidate will triage, onboard and manage a caseload 15-20 individuals, whilst also supporting those who drop-in to the service who require crisis intervention on the day. In addition to crisis work, the caseworker will be expected to adopt a preventative approach and encourage referrals before a crisis occurs, via partnership working both internally and externally. There will be an element of outreach working for this post. The successful candidate will work alongside our Ealing Safe Space team and be supported by the Safe Space Team Manager. The caseworker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind s policies and procedures. Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work. Key Responsibilities Triage, onboard and support a caseload of 15-20 individuals Triage and support individuals dropping into the service for household / cost of living crisis support Liaise with core agencies (social services, housing, mental health teams, GPs, VCSE organisations) Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on the individuals behalf Complete emergency applications and grant applications Devise and facilitate guided mental health sessions, exploring a range of topics such as anxiety and panic, sleep hygiene, financial management Provide housing, general money and debt management advice Provide information on employment opportunities and training support for clients Where appropriate, source warm goods for those in need Engage in outreach within the borough to encourage referrals and promote the service Signpost to other relevant services in the borough, or further afield Attend training, forums and meetings to ensure knowledge remains relevant and up to date Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally Provide updates and feedback to the broader teams Engage in multi-disciplinary meetings, both internally and externally Use our database Views to record details of all client referrals and contacts to ensure client information is kept up to date Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure Record the results of outcome assessments and satisfaction surveys on the Views databases Work in line with triage procedures and use the referral process when referring cases to external organisations Meet regularly with service leads and colleagues to feed back about the progress of the project and ensure it is relevant to local strategy and national Government priorities Follow Hammersmith, Fulham, Ealing, and Hounslow Mind s organisational policies and guidelines Undertake additional duties that may reasonably be required to fulfil the objectives of the post Person Specification Knowledge and Experience Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs At least 1 year experience of working in a crisis setting (inpatient, crisis alternatives, NHS teams) Knowledge and understanding of mental health problems, and mental health services Experience of delivering advice and information Experience of managing complex cases and autonomously managing a caseload Experience of working with multiple agencies and attending multi-disciplinary meetings Experience of delivering desired outcomes in a timely manner Up to date knowledge and experience of safeguarding adults Understanding of the importance of monitoring and evaluation, and the ability to keep records Experience with de-escalation, recognising and mitigating risks Experience of working with challenging behaviour Listening to clients and encouraging positive steps towards self-management of crisis and recovery Skills and Abilities Relevant and up to date knowledge of welfare benefits, housing and social care Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing Excellent listening and liaison skills Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports) Ability to liaise with a range of people individuals with support needs, carers, and a range of different professionals Ability to remain calm in challenging situations and reinforce boundaries Ability to support people to manage difficult feelings, and communicate their needs effectively Knowledge of best practice for lone working, data protection and safeguarding adults Willingness to undertake training related to housing and welfare benefit A team player Ability to work on your own initiative Ability to develop and maintain positive working relationships with service users, colleagues and stakeholders Strong organisation and administrative skills The drive to motivate self and others to achieve positive outcomes Flexibility in overall approach to work Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies Strong sense of self, and ability to set and maintain boundaries Commitment to promoting the needs of BME communities, and a commitment to the principles of equal opportunities and anti-discriminatory practice Ability to plan and prioritise your own workload Desirable Lived experience of mental health problems, and of using mental health services
The Role We are recruiting a Community Warden to provide a reassuring uniformed patrol presence on the estates, streets, town centres, parks and open spaces of Southwark, addressing concerns of crime, anti-social behaviour and environmental crime through targeted operations and patrols in areas of most need. Community Wardens are a valued and flexible resource that supports organisational efforts in helping our communities, especially in response to an emergency or major incident. To ensure close working with key partners; local police teams, CCTV, housing & estate services, anti-social behaviour unit, street population outreach team. To engage with members of the business community, estate based organisations, community representatives and voluntary groups. A comprehensive training package includes: - Core Skills Award - Personal Safety in the Workplace - Community Safety Accredited Scheme (CSAS) - Emergency First Aid at Work - Anti-Social Behaviour, Enforcement & FPN About You: Previous experience in this area is not essential; however, previous experience of working in a front line customer-facing role or similar challenging environment will be of benefit. About Southwark: We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark's residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population. At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities.? Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark's communities and the council's staff to tackle racism, injustice and inequality) underpins all that we do. Additional Details - Community wardens work an alternating shift pattern that covers evenings and weekends, for which a shift allowance is payable - Full uniform provided - The successful candidate will require security clearance from the Disclosure and Barring Service (DBS) - There is a requirement to successfully achieve and maintain Police Vetting at NPPV level 2/CTC (with Counter Terrorism Check) - Women are actively encouraged to apply as they are under-represented in this role Plus an alternating shift allowance of 12.5% Weekend Working is required for this position. We will only consider applications from internal candidates, that are current employees or agency workers on an active assignment. We encourage any internal staff to to gain agreement from their substantive line manager if considering this is as a secondment opportunity. Benefits and more information: In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference ato the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page. Recruitment timetable Closing Date: 8 August 2025 Interview Dates: 16 & 17 Sept 2025 Guaranteed Interview Scheme: As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: • Members of the Armed Forces and veterans• Are currently in care, or have previously been in care• If you consider yourself to be disabled or if you have a long-term health condition SWCINT We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme . We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council. Attachments Please Click Here For the Job Description and Person Specification
Sep 03, 2025
Full time
The Role We are recruiting a Community Warden to provide a reassuring uniformed patrol presence on the estates, streets, town centres, parks and open spaces of Southwark, addressing concerns of crime, anti-social behaviour and environmental crime through targeted operations and patrols in areas of most need. Community Wardens are a valued and flexible resource that supports organisational efforts in helping our communities, especially in response to an emergency or major incident. To ensure close working with key partners; local police teams, CCTV, housing & estate services, anti-social behaviour unit, street population outreach team. To engage with members of the business community, estate based organisations, community representatives and voluntary groups. A comprehensive training package includes: - Core Skills Award - Personal Safety in the Workplace - Community Safety Accredited Scheme (CSAS) - Emergency First Aid at Work - Anti-Social Behaviour, Enforcement & FPN About You: Previous experience in this area is not essential; however, previous experience of working in a front line customer-facing role or similar challenging environment will be of benefit. About Southwark: We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark's residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population. At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities.? Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark's communities and the council's staff to tackle racism, injustice and inequality) underpins all that we do. Additional Details - Community wardens work an alternating shift pattern that covers evenings and weekends, for which a shift allowance is payable - Full uniform provided - The successful candidate will require security clearance from the Disclosure and Barring Service (DBS) - There is a requirement to successfully achieve and maintain Police Vetting at NPPV level 2/CTC (with Counter Terrorism Check) - Women are actively encouraged to apply as they are under-represented in this role Plus an alternating shift allowance of 12.5% Weekend Working is required for this position. We will only consider applications from internal candidates, that are current employees or agency workers on an active assignment. We encourage any internal staff to to gain agreement from their substantive line manager if considering this is as a secondment opportunity. Benefits and more information: In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference ato the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page. Recruitment timetable Closing Date: 8 August 2025 Interview Dates: 16 & 17 Sept 2025 Guaranteed Interview Scheme: As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: • Members of the Armed Forces and veterans• Are currently in care, or have previously been in care• If you consider yourself to be disabled or if you have a long-term health condition SWCINT We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme . We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council. Attachments Please Click Here For the Job Description and Person Specification
This is a key role responsible for overseeing and managing the delivery and development of our Gateway programme for women. Alongside the daily management of staff and volunteers, this role is responsible for ensuring that the services provided are safe, best practice and compliant with all relevant policies and procedures. As we seek to grow and reach more people, this role will play a vital role in undertaking strategic reviews of all current services and informing new service delivery and design. This will be undertaken in partnership with other service leads and working closely with senior leadership colleagues. Please note: A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010 Please note: A requirement of the role is for the post-holder to be a woman in accordance with the Equality Act 2010 Main duties: Oversight and delivery of all programme activities relating to Gateway including drop ins, one-to-one support, group activities and faith based activities. Establish and drive the overall strategic vision for the service in line with the operational plan and informed by the needs of the people the service exists for Lead the design and development of new services in line with client needs, resources, staffing and strategic purpose of the team. Hold direct budget responsibility for day-to-day operations and in line with any specific funding requirements Be an active member of the Off the Fence leadership team Review and implement policies and procedures for safe service delivery Provide reports on key activity, outputs and impact in line with KPIs and other reporting requirements. Line manage the team of key workers, providing regular performance reviews, pastoral support and identifying training needs. Support with the recruitment and onboarding of new team members, including in-house training and supervision Ensuring that key workers have a good working knowledge of local services, referral routes, other agencies and when to highlight safeguarding concerns. Provide pastoral support for the team and volunteers in the service Lead Bible studies, prayer meetings for staff, volunteers and at external events as required Recruit, retain and manage volunteers in line with organisational policies and procedures Ensure safe and efficient delivery of services in line with health and safety, safeguarding, data protection and safe working practices. Plan and maintain safe staffing ratios through effective resource allocation Design and delivery of projects/activities in line with fundraised income, including reporting and engaging with funders as required Build and establish key sector relationships across the city to enhance the team s reach and impact in the community Oversight and pastoral responsibility for the faith-based activities delivered for and with clients Build and establish relationships with other providers who can meet the needs of our clients e.g. local health teams. Contribute to wider profile-raising activities of Off the Fence Review and implement policies and procedures for safe service delivery Have responsibility for the safe processing and storage of client data in line with data protection regulations and policies, including CRM. Regularly review the effectiveness, safety and efficiency of all services including drop ins and one-to-one support. Active membership of and attendance at local forums, groups and networks Key attributes and experience required for the role: Proven experience in managing frontline services and staff teams (minimum 3 years in a supervisory/management role) Experience in delivering services with vulnerable client groups Strong knowledge of the legal and statutory framework for housing, benefits, employment. Ideally, knowledge of local services and support agencies. A passion for seeing women thrive practically, emotionally and spiritually Strong alignment with the vision of Off the Fence, and a commitment to our organisational focus Strong understanding and application of safeguarding, data protection and health and safety policy. Experience in service design, service improvement and project management Experience in supporting people with complex and multiple needs, including substance abuse and severe mental health. Excellent organisational and time management skills High level of integrity, professionalism and confidentiality Ability to interpret policies, legislation and data effectively Proficient in Microsoft Office, and experience of CRM management A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010 Vision and values Off The Fence reaches out to break the cycle of poverty in Brighton & Hove, ensuring that no one is left behind. We believe in resisting poverty, empowering people, and restoring hope, and we work toward a future where social and spiritual poverty no longer exists. By 1997, Off The Fence became a registered charity, allowing us to expand and tackle poverty in a deeper way, through compassion, excellence, unity, integrity, and a Christ-like approach to supporting the most vulnerable. Poverty is complex it s not just about finances, but about housing, mental health, education, and belonging. To address these needs, Off The Fence now provides three core programmes, each offering a different form of practical and emotional support. As poverty in Brighton & Hove has increased, so has our commitment. At the heart of our work is a belief that every person deserves dignity, hope, and the opportunity to rebuild their life. The Gateway Programme at Off The Fence is dedicated to empowering women facing crisis, emotional hardship, or practical difficulties. Our Gateway Women s Centre is a trauma-informed safe space where our support team offer confidential, one-to-one emotional, practical, and spiritual support. Through drop-ins, an essentials bank, and referrals, we equip women to confidently navigate life s challenges. Our goal-based workshops and wellness sessions provide opportunities for personal development while creating moments of joy and belonging. By breaking cycles of isolation, restoring self-agency, and connecting women to strong support networks, Gateway empowers women to rebuild their lives. Whether through restorative care, discipleship sessions, or access to external services, women supported can step into a future of stability, community, and hope. As a Christian organisation we seek to live and work by our values: Christ-like : we desire the best for others (Col 1:27, 1 John 3:16) Excellence : we aim for outstanding quality (1 Cor 12:31, Phil 4:8) Unity: we achieve more together (Ps 133, Eph 4:3) Compassion: we care for those who are suffering (Col 3:12, Matt 9:35) Integrity: we do what is right (Prov 10:9, Titus 2:7-8) Working at Off the Fence We are a small but highly dedicated team, passionate about seeing transformation across Brighton and Hove. Off the Fence employees are entitled to: - 25 days annual leave (pro rata) plus bank holidays, with extra days added for long service - Up to 5 days of mission leave (pro rata) - 7% employer pension contributions Notes for applicants If you re applying for this role, we ask that you submit your CV and a cover letter. In your cover letter please outline how your skills and experience align with the requirements of this role, as well as explaining why you want to be a part of Off the Fence.
Sep 03, 2025
Full time
This is a key role responsible for overseeing and managing the delivery and development of our Gateway programme for women. Alongside the daily management of staff and volunteers, this role is responsible for ensuring that the services provided are safe, best practice and compliant with all relevant policies and procedures. As we seek to grow and reach more people, this role will play a vital role in undertaking strategic reviews of all current services and informing new service delivery and design. This will be undertaken in partnership with other service leads and working closely with senior leadership colleagues. Please note: A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010 Please note: A requirement of the role is for the post-holder to be a woman in accordance with the Equality Act 2010 Main duties: Oversight and delivery of all programme activities relating to Gateway including drop ins, one-to-one support, group activities and faith based activities. Establish and drive the overall strategic vision for the service in line with the operational plan and informed by the needs of the people the service exists for Lead the design and development of new services in line with client needs, resources, staffing and strategic purpose of the team. Hold direct budget responsibility for day-to-day operations and in line with any specific funding requirements Be an active member of the Off the Fence leadership team Review and implement policies and procedures for safe service delivery Provide reports on key activity, outputs and impact in line with KPIs and other reporting requirements. Line manage the team of key workers, providing regular performance reviews, pastoral support and identifying training needs. Support with the recruitment and onboarding of new team members, including in-house training and supervision Ensuring that key workers have a good working knowledge of local services, referral routes, other agencies and when to highlight safeguarding concerns. Provide pastoral support for the team and volunteers in the service Lead Bible studies, prayer meetings for staff, volunteers and at external events as required Recruit, retain and manage volunteers in line with organisational policies and procedures Ensure safe and efficient delivery of services in line with health and safety, safeguarding, data protection and safe working practices. Plan and maintain safe staffing ratios through effective resource allocation Design and delivery of projects/activities in line with fundraised income, including reporting and engaging with funders as required Build and establish key sector relationships across the city to enhance the team s reach and impact in the community Oversight and pastoral responsibility for the faith-based activities delivered for and with clients Build and establish relationships with other providers who can meet the needs of our clients e.g. local health teams. Contribute to wider profile-raising activities of Off the Fence Review and implement policies and procedures for safe service delivery Have responsibility for the safe processing and storage of client data in line with data protection regulations and policies, including CRM. Regularly review the effectiveness, safety and efficiency of all services including drop ins and one-to-one support. Active membership of and attendance at local forums, groups and networks Key attributes and experience required for the role: Proven experience in managing frontline services and staff teams (minimum 3 years in a supervisory/management role) Experience in delivering services with vulnerable client groups Strong knowledge of the legal and statutory framework for housing, benefits, employment. Ideally, knowledge of local services and support agencies. A passion for seeing women thrive practically, emotionally and spiritually Strong alignment with the vision of Off the Fence, and a commitment to our organisational focus Strong understanding and application of safeguarding, data protection and health and safety policy. Experience in service design, service improvement and project management Experience in supporting people with complex and multiple needs, including substance abuse and severe mental health. Excellent organisational and time management skills High level of integrity, professionalism and confidentiality Ability to interpret policies, legislation and data effectively Proficient in Microsoft Office, and experience of CRM management A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010 Vision and values Off The Fence reaches out to break the cycle of poverty in Brighton & Hove, ensuring that no one is left behind. We believe in resisting poverty, empowering people, and restoring hope, and we work toward a future where social and spiritual poverty no longer exists. By 1997, Off The Fence became a registered charity, allowing us to expand and tackle poverty in a deeper way, through compassion, excellence, unity, integrity, and a Christ-like approach to supporting the most vulnerable. Poverty is complex it s not just about finances, but about housing, mental health, education, and belonging. To address these needs, Off The Fence now provides three core programmes, each offering a different form of practical and emotional support. As poverty in Brighton & Hove has increased, so has our commitment. At the heart of our work is a belief that every person deserves dignity, hope, and the opportunity to rebuild their life. The Gateway Programme at Off The Fence is dedicated to empowering women facing crisis, emotional hardship, or practical difficulties. Our Gateway Women s Centre is a trauma-informed safe space where our support team offer confidential, one-to-one emotional, practical, and spiritual support. Through drop-ins, an essentials bank, and referrals, we equip women to confidently navigate life s challenges. Our goal-based workshops and wellness sessions provide opportunities for personal development while creating moments of joy and belonging. By breaking cycles of isolation, restoring self-agency, and connecting women to strong support networks, Gateway empowers women to rebuild their lives. Whether through restorative care, discipleship sessions, or access to external services, women supported can step into a future of stability, community, and hope. As a Christian organisation we seek to live and work by our values: Christ-like : we desire the best for others (Col 1:27, 1 John 3:16) Excellence : we aim for outstanding quality (1 Cor 12:31, Phil 4:8) Unity: we achieve more together (Ps 133, Eph 4:3) Compassion: we care for those who are suffering (Col 3:12, Matt 9:35) Integrity: we do what is right (Prov 10:9, Titus 2:7-8) Working at Off the Fence We are a small but highly dedicated team, passionate about seeing transformation across Brighton and Hove. Off the Fence employees are entitled to: - 25 days annual leave (pro rata) plus bank holidays, with extra days added for long service - Up to 5 days of mission leave (pro rata) - 7% employer pension contributions Notes for applicants If you re applying for this role, we ask that you submit your CV and a cover letter. In your cover letter please outline how your skills and experience align with the requirements of this role, as well as explaining why you want to be a part of Off the Fence.
