Senior Accountant / Client Manager Responsible for managing a portfolio of clients delivering accounts, tax, payroll and business advisory services. In addition to client service delivery, the role will also involve being focused on income targets, recoverability and the planning and co-ordinating of the commitments to clients. Key Responsibilities Client Portfolio Management: Manage a diverse portfolio of clients, ensuring all tasks are completed efficiently and on time. Act as the primary relationship manager, coordinating all required services and upholding strong, professional client relationships. Financial & Operational Control: Conduct annual fee reviews and control budgets, chargeable hours, and cost recovery for your client portfolio to ensure profitability and effective resource allocation. Regulatory Adherence: Maintain all regulatory and company standards, consistently upholding the professional ethics of the firm and relevant regulatory bodies. Workflow and Efficiency: Organize and monitor your own workflow to optimize productivity while providing an excellent standard of client service. Utilize appropriate software solutions to enhance efficiency. Team Leadership: Mentor, motivate, and encourage team members to help them reach their full potential. You will also provide support to other Client Service Managers during periods of high workload. Company Ambassador: Act as a firm ambassador, actively promoting our services to both new and existing clients. Attend and contribute to weekly team meetings. Project Management: Implement specific initiatives and special projects as instructed by Directors and Senior Managers. Please apply for more information. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed).
Sep 04, 2025
Full time
Senior Accountant / Client Manager Responsible for managing a portfolio of clients delivering accounts, tax, payroll and business advisory services. In addition to client service delivery, the role will also involve being focused on income targets, recoverability and the planning and co-ordinating of the commitments to clients. Key Responsibilities Client Portfolio Management: Manage a diverse portfolio of clients, ensuring all tasks are completed efficiently and on time. Act as the primary relationship manager, coordinating all required services and upholding strong, professional client relationships. Financial & Operational Control: Conduct annual fee reviews and control budgets, chargeable hours, and cost recovery for your client portfolio to ensure profitability and effective resource allocation. Regulatory Adherence: Maintain all regulatory and company standards, consistently upholding the professional ethics of the firm and relevant regulatory bodies. Workflow and Efficiency: Organize and monitor your own workflow to optimize productivity while providing an excellent standard of client service. Utilize appropriate software solutions to enhance efficiency. Team Leadership: Mentor, motivate, and encourage team members to help them reach their full potential. You will also provide support to other Client Service Managers during periods of high workload. Company Ambassador: Act as a firm ambassador, actively promoting our services to both new and existing clients. Attend and contribute to weekly team meetings. Project Management: Implement specific initiatives and special projects as instructed by Directors and Senior Managers. Please apply for more information. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed).
Avalon are currently seeking a Supported Housing Operations Director for a national provider of supported housing with a commitment to working 2-3 days a week in London. The Opportunity Avalon is looking for a Supported Housing Operations Director to join a national organisation. This is a key leadership position responsible for overseeing and developing the national supported housing portfolio. You will be responsible for building, guiding, and mentoring a new team to reduce reliance on external resources by developing and strengthening internal capacity. This is a hands-on role focused on operational delivery and driving performance across approximately 1,000 units nationally. Key responsibilities of the Supported Housing Operations Director include: Team Development & Leadership: Recruit, train, and manage a new national team to support and oversee operations. You will also provide clear guidance to ensure the team is aligned with business goals and implement strategies to upskill internal staff. Operational Management: Oversee the day-to-day operational delivery of all supported housing services across the country. This includes ensuring services are delivered to a high standard, meet regulatory requirements, and achieve positive outcomes for residents. Performance & Growth: Identify areas for improvement, implement effective solutions, and contribute to the development of an internal service delivery model that supports business growth and financial sustainability. You will also monitor service performance and respond to operational challenges in a timely manner. Salary information (Supported Housing Operations Director) Salary/Rate: 85- 95k negotiable. Work Arrangement: This is a hybrid role requiring a presence in the London office two to three days a week, with the remainder of your time spent on-site or working remotely. Progression: This is a senior leadership position with a focus on national operational oversight and development. Support: You will be responsible for building, guiding, and mentoring a new team. Requirements Experience: Proven experience in a senior operational management role within the supported housing or exempt accommodation sector is essential. You must also have a demonstrable track record of building and managing successful teams. Skills and Knowledge: A strong understanding of housing law, exempt accommodation regulations, and supported housing best practices is required. You must also have excellent problem-solving abilities and a hands-on approach to operational challenges. Personal Attributes: Strong leadership skills with the ability to guide and mentor staff at all levels are crucial. Location: You must be willing and able to travel nationally for site visits. Please apply for this Supported Housing Operations Director online or contact Matt Baird at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Sep 02, 2025
Full time
Avalon are currently seeking a Supported Housing Operations Director for a national provider of supported housing with a commitment to working 2-3 days a week in London. The Opportunity Avalon is looking for a Supported Housing Operations Director to join a national organisation. This is a key leadership position responsible for overseeing and developing the national supported housing portfolio. You will be responsible for building, guiding, and mentoring a new team to reduce reliance on external resources by developing and strengthening internal capacity. This is a hands-on role focused on operational delivery and driving performance across approximately 1,000 units nationally. Key responsibilities of the Supported Housing Operations Director include: Team Development & Leadership: Recruit, train, and manage a new national team to support and oversee operations. You will also provide clear guidance to ensure the team is aligned with business goals and implement strategies to upskill internal staff. Operational Management: Oversee the day-to-day operational delivery of all supported housing services across the country. This includes ensuring services are delivered to a high standard, meet regulatory requirements, and achieve positive outcomes for residents. Performance & Growth: Identify areas for improvement, implement effective solutions, and contribute to the development of an internal service delivery model that supports business growth and financial sustainability. You will also monitor service performance and respond to operational challenges in a timely manner. Salary information (Supported Housing Operations Director) Salary/Rate: 85- 95k negotiable. Work Arrangement: This is a hybrid role requiring a presence in the London office two to three days a week, with the remainder of your time spent on-site or working remotely. Progression: This is a senior leadership position with a focus on national operational oversight and development. Support: You will be responsible for building, guiding, and mentoring a new team. Requirements Experience: Proven experience in a senior operational management role within the supported housing or exempt accommodation sector is essential. You must also have a demonstrable track record of building and managing successful teams. Skills and Knowledge: A strong understanding of housing law, exempt accommodation regulations, and supported housing best practices is required. You must also have excellent problem-solving abilities and a hands-on approach to operational challenges. Personal Attributes: Strong leadership skills with the ability to guide and mentor staff at all levels are crucial. Location: You must be willing and able to travel nationally for site visits. Please apply for this Supported Housing Operations Director online or contact Matt Baird at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Seeking an Interim Senior Accountant/Manager to lead statutory reporting & strengthen financial controls Your new company Your new company is a well-established business with a growing portfolio and a strong commitment to sustainability. The organisation is seeking a Finance Manager/Senior Financial Accountant to support its financial operations and reporting obligations. This is a key role within a collaborative and mission-driven finance team, offering the opportunity to make a tangible impact across the organisation. Your new role In this role, you will play a central role in ensuring the organisation and its subsidiaries meet all statutory and legal financial obligations. Reporting to the Assistant Finance Director. You will: Lead on the production of accurate and insightful financial and management information Support the preparation of statutory accounts and the Annual Report Ensure robust financial controls are in place and operating effectively Act as a key liaison with internal and external auditors, banks, investment managers, and other stakeholders Manage and develop a small team Contribute to budgeting & forecasting What you'll need to succeed A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent)Strong technical knowledge of accounting standardsExperience preparing consolidated accounts and managing trading subsidiariesProven ability to manage and develop finance staffSystems development experience and a proactive approach to process improvementHigh attention to detail, strong Excel skills, and a self-starting attitude What you'll get in return You'll receive an annual salary of up to £60,000 whilst joining a well-established business that offers immediate exposure, with excellent hybrid working opportunities. What you need to do now If you're interested in this role, please click "apply" and we will revert to the most relevant applications as soon as possible. If this job isn't quite right for you, but you're a qualified accountant looking for a new job in finance, please contact Benjamin Stanton at the Hays Senior Finance team in Manchester. #
Sep 02, 2025
Full time
Seeking an Interim Senior Accountant/Manager to lead statutory reporting & strengthen financial controls Your new company Your new company is a well-established business with a growing portfolio and a strong commitment to sustainability. The organisation is seeking a Finance Manager/Senior Financial Accountant to support its financial operations and reporting obligations. This is a key role within a collaborative and mission-driven finance team, offering the opportunity to make a tangible impact across the organisation. Your new role In this role, you will play a central role in ensuring the organisation and its subsidiaries meet all statutory and legal financial obligations. Reporting to the Assistant Finance Director. You will: Lead on the production of accurate and insightful financial and management information Support the preparation of statutory accounts and the Annual Report Ensure robust financial controls are in place and operating effectively Act as a key liaison with internal and external auditors, banks, investment managers, and other stakeholders Manage and develop a small team Contribute to budgeting & forecasting What you'll need to succeed A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent)Strong technical knowledge of accounting standardsExperience preparing consolidated accounts and managing trading subsidiariesProven ability to manage and develop finance staffSystems development experience and a proactive approach to process improvementHigh attention to detail, strong Excel skills, and a self-starting attitude What you'll get in return You'll receive an annual salary of up to £60,000 whilst joining a well-established business that offers immediate exposure, with excellent hybrid working opportunities. What you need to do now If you're interested in this role, please click "apply" and we will revert to the most relevant applications as soon as possible. If this job isn't quite right for you, but you're a qualified accountant looking for a new job in finance, please contact Benjamin Stanton at the Hays Senior Finance team in Manchester. #
Connect2Luton are excited to recruit Interim Director - Sustainable Development on behalf of Luton Borough Council. Main purpose of position: Lead, manage, deliver and develop the Division's services and resources in a manner consistent with the Council's aims and policies and the professional standards falling within the scope of the Division. Lead the Sustainable Development senior management team and the overall aims, objectives, statutory obligations and targets. Lead the strategic management of a range of functions and provide specialist advice to the corporate management team on policy strategy and regulation within the remit of the role. Given the portfolio of responsibilities the post also plays a pivotal role in the delivery of the Council's corporate vision, Luton 2040, in relation to the town centre regeneration, airport growth, inward investment and strategic transport. More specifically the Sustainable Development Division leads on the ambition to become a net zero carbon town by 2040. You will be responsible to: To make an active and positive contribution to the Council's strategic plans and policies, as well as to the process of implementing cultural change and organisational development and facilitate the creation of a common purpose across the organisation, by working across cross cutting areas collaboratively as a member of the Senior Management team. To implement the Council's modernisation agenda, by providing support at all levels and by promoting the active participation of local people in the Council's affairs. To promote equality of opportunity and access in service delivery and in the employment of staff. Ensure the embedding of a digital focus applied across the whole of the way we work, in service plans and outcomes. To be accountable for ensuring the highest standards of health and safety across the Council and, more specifically, within areas under your direct control. To regularly review and evaluate the resource requirements of your services, in terms of both maintaining essential service delivery and proactively bringing about improvement, development and efficiency. To actively foster and develop positive relationships with all local agencies and partners, including the voluntary sector and local business, as well as with other statutory bodies at regional and national levels. Skills and Experience: Successful track record and background of consistent achievement as a senior manager including strategic management of transformation programmes, operational performance and financial budgets Extensive experience of developing strategic and local policies and their delivery in respect to sustainable, integrated land use, transport and environmental proposals Able to work effectively with partners and the community demonstrating drive and passion to understand and achieve joint goals and objectives, sharing information and valuing others experience and expertise Able to grasp and comprehend a situation, it's component parts and implications, and find and organise practical and effective resolutions by making and acting on sound decisions Able to stand back and consider the strategic 'bigger picture' including setting the long term plan and delivering the vision for the way forward Able to understand and apply business and commercial principles to the service, considering costs, profits, markets and added value Professional qualification in a relevant discipline land use planning, transportation or environment Membership of a relevant professional body, RTPI, CIHT, CILT or similar Understanding of current relevant legislation and statutory requirements associated with the respective service delivery portfolio Able to attend meetings outside office hours and work in other activities at weekends and in the evening About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Sep 01, 2025
Contractor
Connect2Luton are excited to recruit Interim Director - Sustainable Development on behalf of Luton Borough Council. Main purpose of position: Lead, manage, deliver and develop the Division's services and resources in a manner consistent with the Council's aims and policies and the professional standards falling within the scope of the Division. Lead the Sustainable Development senior management team and the overall aims, objectives, statutory obligations and targets. Lead the strategic management of a range of functions and provide specialist advice to the corporate management team on policy strategy and regulation within the remit of the role. Given the portfolio of responsibilities the post also plays a pivotal role in the delivery of the Council's corporate vision, Luton 2040, in relation to the town centre regeneration, airport growth, inward investment and strategic transport. More specifically the Sustainable Development Division leads on the ambition to become a net zero carbon town by 2040. You will be responsible to: To make an active and positive contribution to the Council's strategic plans and policies, as well as to the process of implementing cultural change and organisational development and facilitate the creation of a common purpose across the organisation, by working across cross cutting areas collaboratively as a member of the Senior Management team. To implement the Council's modernisation agenda, by providing support at all levels and by promoting the active participation of local people in the Council's affairs. To promote equality of opportunity and access in service delivery and in the employment of staff. Ensure the embedding of a digital focus applied across the whole of the way we work, in service plans and outcomes. To be accountable for ensuring the highest standards of health and safety across the Council and, more specifically, within areas under your direct control. To regularly review and evaluate the resource requirements of your services, in terms of both maintaining essential service delivery and proactively bringing about improvement, development and efficiency. To actively foster and develop positive relationships with all local agencies and partners, including the voluntary sector and local business, as well as with other statutory bodies at regional and national levels. Skills and Experience: Successful track record and background of consistent achievement as a senior manager including strategic management of transformation programmes, operational performance and financial budgets Extensive experience of developing strategic and local policies and their delivery in respect to sustainable, integrated land use, transport and environmental proposals Able to work effectively with partners and the community demonstrating drive and passion to understand and achieve joint goals and objectives, sharing information and valuing others experience and expertise Able to grasp and comprehend a situation, it's component parts and implications, and find and organise practical and effective resolutions by making and acting on sound decisions Able to stand back and consider the strategic 'bigger picture' including setting the long term plan and delivering the vision for the way forward Able to understand and apply business and commercial principles to the service, considering costs, profits, markets and added value Professional qualification in a relevant discipline land use planning, transportation or environment Membership of a relevant professional body, RTPI, CIHT, CILT or similar Understanding of current relevant legislation and statutory requirements associated with the respective service delivery portfolio Able to attend meetings outside office hours and work in other activities at weekends and in the evening About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Agency : Havas Media Job Description : AV Account Director Reporting To: AV Business Director Office Location: Havas Village London, 3 Pancras Sq, London, N1C 4AG, U.K. Hybrid About Havas Media Network: Havas is the only truly integrated marketing and communications company in the UK. Our mission is to make a meaningful difference to brands, businesses and people. Based in London's Kings Cross, the group operates a unique 'Village' concept: 20 agencies - spanning disciplines including advertising, media, data and technology, social, digital, PR and sports and entertainment - all in one building, united under one leadership and with one P&L. The Role Following a number of new business wins in 2024 at Havas Media Network, we have created an additional Account Director Role within our talented and thriving AV team. As a key member of the Audio-Visual team you will be responsible for the planning and delivery of first-class campaigns for a range of clients across several highly competitive market sectors; as well as managing and inspiring a team of AV Executives and an AV Manager. There are 8 AD led teams within the department and the right person will play a critical role in supporting Havas Group's growth, being focussed on goal and target delivery, as well as creating and delivering smart strategic thinking for our clients. We are looking for someone with a proven background and passion across planning and buying Audio-Visual media (TV, VOD, Cinema & Audio), with a strong profile with the media owner community. The individual must have great people skills, and ability to effectively lead a team. The role reports into the AV Business Director. Key Responsibilities Exceptional client service & activation: Ensuring professional and trusted relationships with your clients Overseeing planning, buying and delivery of price/quality and audit requirements across your portfolio of clients Crafting all client proposals based on solid evidence and rationale Managing all deliverables and deadlines across your team Understanding clients' businesses and our role in contributing to their success. Running weekly status meetings to ensure absolute visibility and control Cementing key role as 'go to' for day-to-day trading - both internally and externally Understanding wider market context and debating with the team in order that any pertinent dynamics can be communicated to clients in good time with clear rationale and required action Working closely with digital activation, social and programmatic teams to ensure effective planning, activation and tracking of VOD campaigns Operational excellence & commercial management: Fostering a culture of operational excellence within your team Driving responsibility, accountability and ownership across your direct reports Ensuring appropriate levels of service are achieved Quality control of team output, response to brief, and problem solving Optimising performance across the team via setting appropriate KPIs Ensuring bookings, timesheets, expenses, reconciliations, and any other deliverables are completed accurately and within agreed time frame Overseeing media owner relationships and co-ordination Flagging campaign variances in good time to ensure delivery is controlled and communicated Strong relationship management with media auditors and ownership of output and delivery Driving creativity within activation and generate award winning work People management: Supporting Head of AV & BD to instil appropriate culture to ensure a high performing and motivated team Working as a collaborative team player across Havas, actively supporting colleagues and sharing learnings Engendering a culture and belief which encourages people to suggest thoughts and ideas to improve the service we provide for our clients Instilling a culture across team founded on our common and shared values Conducting reviews and setting of personal objectives for direct reports Monitor and manage workload and happiness across your team Ensuring team output is aligned with client and agency requirements Epitomise professional conduct and treat colleagues with respect Be an ambassador for Havas Group Media at all times What we're looking for The right person will play a critical role in planning and buying innovative and effective campaigns for our clients The ideal candidate will have proven planning and buying experience across Audio Visual media (including Audio), and with a solid understanding of strategy and planning A minimum of 5 years' media agency experience Positive and collaborative attitude, being able to make informed decisions and build strong relationships to deliver results Fantastic team player with a flexible and down to earth approach Experience of leading a team and developing direct reports A resilient self-starter who has the skills to juggle multiple requirements Passion for delivery and innovation. Strong attention to detail and relentlessly focussed on identifying and optimising value for clients and Havas A detailed understanding of the audit process within AV New business and pitching experience desirable Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.
Sep 01, 2025
Full time
Agency : Havas Media Job Description : AV Account Director Reporting To: AV Business Director Office Location: Havas Village London, 3 Pancras Sq, London, N1C 4AG, U.K. Hybrid About Havas Media Network: Havas is the only truly integrated marketing and communications company in the UK. Our mission is to make a meaningful difference to brands, businesses and people. Based in London's Kings Cross, the group operates a unique 'Village' concept: 20 agencies - spanning disciplines including advertising, media, data and technology, social, digital, PR and sports and entertainment - all in one building, united under one leadership and with one P&L. The Role Following a number of new business wins in 2024 at Havas Media Network, we have created an additional Account Director Role within our talented and thriving AV team. As a key member of the Audio-Visual team you will be responsible for the planning and delivery of first-class campaigns for a range of clients across several highly competitive market sectors; as well as managing and inspiring a team of AV Executives and an AV Manager. There are 8 AD led teams within the department and the right person will play a critical role in supporting Havas Group's growth, being focussed on goal and target delivery, as well as creating and delivering smart strategic thinking for our clients. We are looking for someone with a proven background and passion across planning and buying Audio-Visual media (TV, VOD, Cinema & Audio), with a strong profile with the media owner community. The individual must have great people skills, and ability to effectively lead a team. The role reports into the AV Business Director. Key Responsibilities Exceptional client service & activation: Ensuring professional and trusted relationships with your clients Overseeing planning, buying and delivery of price/quality and audit requirements across your portfolio of clients Crafting all client proposals based on solid evidence and rationale Managing all deliverables and deadlines across your team Understanding clients' businesses and our role in contributing to their success. Running weekly status meetings to ensure absolute visibility and control Cementing key role as 'go to' for day-to-day trading - both internally and externally Understanding wider market context and debating with the team in order that any pertinent dynamics can be communicated to clients in good time with clear rationale and required action Working closely with digital activation, social and programmatic teams to ensure effective planning, activation and tracking of VOD campaigns Operational excellence & commercial management: Fostering a culture of operational excellence within your team Driving responsibility, accountability and ownership across your direct reports Ensuring appropriate levels of service are achieved Quality control of team output, response to brief, and problem solving Optimising performance across the team via setting appropriate KPIs Ensuring bookings, timesheets, expenses, reconciliations, and any other deliverables are completed accurately and within agreed time frame Overseeing media owner relationships and co-ordination Flagging campaign variances in good time to ensure delivery is controlled and communicated Strong relationship management with media auditors and ownership of output and delivery Driving creativity within activation and generate award winning work People management: Supporting Head of AV & BD to instil appropriate culture to ensure a high performing and motivated team Working as a collaborative team player across Havas, actively supporting colleagues and sharing learnings Engendering a culture and belief which encourages people to suggest thoughts and ideas to improve the service we provide for our clients Instilling a culture across team founded on our common and shared values Conducting reviews and setting of personal objectives for direct reports Monitor and manage workload and happiness across your team Ensuring team output is aligned with client and agency requirements Epitomise professional conduct and treat colleagues with respect Be an ambassador for Havas Group Media at all times What we're looking for The right person will play a critical role in planning and buying innovative and effective campaigns for our clients The ideal candidate will have proven planning and buying experience across Audio Visual media (including Audio), and with a solid understanding of strategy and planning A minimum of 5 years' media agency experience Positive and collaborative attitude, being able to make informed decisions and build strong relationships to deliver results Fantastic team player with a flexible and down to earth approach Experience of leading a team and developing direct reports A resilient self-starter who has the skills to juggle multiple requirements Passion for delivery and innovation. Strong attention to detail and relentlessly focussed on identifying and optimising value for clients and Havas A detailed understanding of the audit process within AV New business and pitching experience desirable Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.
The Vacancy OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. We are looking for an impactful Director of Enterprise Services to shape and deliver our Enterprise Technology strategy. From Cloud and Infrastructure to Service Desk and Identity Management, you'll oversee the teams that keep our systems resilient, secure, and customer-focused. You'll work closely with business and tech leaders to drive innovation, enable change, and ensure our platforms are built to last. If you're passionate about making complex systems run smoothly and empowering teams to deliver real impact, this could be your next big move! RESPONSIBILITIES Lead a team of senior technology leaders across Enterprise Services including production support, release and deployment, service desk, identity and access management, governance, cloud and infrastructure, enterprise platforms, quality engineering, and delivery of the central IT change portfolio. Ensure clear direction and strong alignment with the bank's wider business goals and priorities. Strengthen service resilience and collaboration by ensuring Enterprise Services are stable and reliable, while fostering a culture of teamwork that enables technology and change teams to deliver meaningful value to customers and the business. Safeguard security and compliance by overseeing the implementation of security tooling and vulnerability management in partnership with Group Security, while ensuring all governance and regulatory requirements are met to the highest standards. Shape the Enterprise Services roadmap across application support, release and deployment, tooling, and centres of excellence, ensuring alignment with business goals and customer outcomes. Optimise performance and partnerships including managing budgets, supplier relationships and service agreements while identifying opportunities to improve platforms and drive enterprise-wide innovation. Developing Our People: as a People Leader, you will be responsible for inspiring and motivating your team. You will also build an inclusive, high-performing team through thoughtful leadership, development, succession planning and values-led communication. Encouraging your team to take responsibility for their own personal development will be key and providing support through regular feedback will empower your people! WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE: A solid grasp of ITIL practices including incident, problem and change management, alongside service mapping and SLA creation. Technical expertise across end-to-end IT service provision, infrastructure technologies, and control frameworks such as COBIT, NIST and ISO27000. Experience in banking or financial services, with a strong understanding of IT shared services, infrastructure and enterprise platforms. Proven success in leading strategic change and delivering cloud infrastructure projects within complex organisations. A strong commercial acumen and ability to influence at senior levels, with a clear focus on operational impact. A track record as a motivational leader and agile change agent, able to mobilise and partner with key stakeholders. Excellent communication and presentation skills, with the ability to operate at pace while maintaining quality and clarity. IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE: An understanding of banking regulatory requirements an advantage, but is not a prerequisite This role falls under the senior management certification regime and has been identified as a 'material risk taker. We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back. ABOUT US At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250. To find out more about Close Brothers, please visit our careers page: To find out more about life at Close Brothers: To find out more about our benefits: To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion … Close Brothers Group The Company At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients. We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments. We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients. Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people. Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down. We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life. The Benefits Private medical Discounted health checks Stakeholder pension contribution Cycle to work scheme Gym discounts Purchase additional holiday
Sep 01, 2025
Full time
The Vacancy OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. We are looking for an impactful Director of Enterprise Services to shape and deliver our Enterprise Technology strategy. From Cloud and Infrastructure to Service Desk and Identity Management, you'll oversee the teams that keep our systems resilient, secure, and customer-focused. You'll work closely with business and tech leaders to drive innovation, enable change, and ensure our platforms are built to last. If you're passionate about making complex systems run smoothly and empowering teams to deliver real impact, this could be your next big move! RESPONSIBILITIES Lead a team of senior technology leaders across Enterprise Services including production support, release and deployment, service desk, identity and access management, governance, cloud and infrastructure, enterprise platforms, quality engineering, and delivery of the central IT change portfolio. Ensure clear direction and strong alignment with the bank's wider business goals and priorities. Strengthen service resilience and collaboration by ensuring Enterprise Services are stable and reliable, while fostering a culture of teamwork that enables technology and change teams to deliver meaningful value to customers and the business. Safeguard security and compliance by overseeing the implementation of security tooling and vulnerability management in partnership with Group Security, while ensuring all governance and regulatory requirements are met to the highest standards. Shape the Enterprise Services roadmap across application support, release and deployment, tooling, and centres of excellence, ensuring alignment with business goals and customer outcomes. Optimise performance and partnerships including managing budgets, supplier relationships and service agreements while identifying opportunities to improve platforms and drive enterprise-wide innovation. Developing Our People: as a People Leader, you will be responsible for inspiring and motivating your team. You will also build an inclusive, high-performing team through thoughtful leadership, development, succession planning and values-led communication. Encouraging your team to take responsibility for their own personal development will be key and providing support through regular feedback will empower your people! WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE: A solid grasp of ITIL practices including incident, problem and change management, alongside service mapping and SLA creation. Technical expertise across end-to-end IT service provision, infrastructure technologies, and control frameworks such as COBIT, NIST and ISO27000. Experience in banking or financial services, with a strong understanding of IT shared services, infrastructure and enterprise platforms. Proven success in leading strategic change and delivering cloud infrastructure projects within complex organisations. A strong commercial acumen and ability to influence at senior levels, with a clear focus on operational impact. A track record as a motivational leader and agile change agent, able to mobilise and partner with key stakeholders. Excellent communication and presentation skills, with the ability to operate at pace while maintaining quality and clarity. IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE: An understanding of banking regulatory requirements an advantage, but is not a prerequisite This role falls under the senior management certification regime and has been identified as a 'material risk taker. We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back. ABOUT US At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250. To find out more about Close Brothers, please visit our careers page: To find out more about life at Close Brothers: To find out more about our benefits: To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion … Close Brothers Group The Company At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients. We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments. We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients. Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people. Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down. We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life. The Benefits Private medical Discounted health checks Stakeholder pension contribution Cycle to work scheme Gym discounts Purchase additional holiday
