Disrupt
Leicester, Leicestershire
Senior Sales & Digital Marketing /Social media Executive Fluent Chinese (Mandarin) Location: Leicester with 1-2 days each week supporting site in Coventry Hours: Full-time, 40 hours per week (Monday Friday, plus ad-hoc Saturdays through year as required (day off in lieu if work a Saturday) We re looking for a talented Senior Sales & Marketing Executive who can help drive growth in the Chinese student market. This role blends digital sales and marketing, and team leadership, with a focus on engaging with students/parents in China. Fluent Chinese (Mandarin) and English language skills required. Due to the nature of this role we will need someone who is living in Leicester currently and is happy to drive/travel to Coventry when required. Ideally you will drive but this is not essential as other team members will be able to provide transport. We are looking for a minimum of a 12 month contract or a permanent hire so we are happy to consider applicants ion PSW / Graduate visa's and have at least 12 months left to work without restriction. Key Responsibilities Sales & Customer Engagement Respond to and follow up on enquiries via multiple platforms, with a focus on online chat, WeChat, and WeChat Mini Programme. Support and guide sales teams on best practice when engaging with Chinese-speaking customers. Create and deliver China-specific sales tools, including sales packs and training for partner agencies. Manage and improve customer communication processes, ensuring all leads are maximised. Handle escalated complaints from Chinese tenants in line with company policy. Sales Administration Ensure all leads are recorded and tracked in CRM systems. Maintain up-to-date sales documents, pricing cards, and availability sheets. Manage the Chat platform, including settings, triggers, and users. Track and report weekly performance metrics to senior management. Provide translation support for marketing and customer materials. Process bookings, allocate rooms, handle guarantor documents, and manage payments. Assist with check-in and check-out processes, with a focus on improving the experience for Chinese students. Marketing Manage Chinese social media channels (WeChat, Red), posting engaging content and updates. Keep agency profiles and online content updated with relevant promotions. Propose and implement improvements to marketing and sales processes. Coordinate live tours with Chinese partner agencies. Support and attend events such as Open Days, Welcome Parties, and Lunar New Year celebrations. Team Management Line manage sales executives, including one-to-one meetings, appraisals, and training plans. Create weekly rotas and daily work plans. Approve timesheets and ensure training is completed. What We re Looking For Native or fluent Mandarin speaker (additional Cantonese language skills an advantage). Strong sales and customer service experience. Excellent written and verbal communication skills in both Mandarin and English. Knowledge of Chinese social media platforms (WeChat, Red) and marketing practices. Organised, proactive, and confident managing a small team. Experience in student accommodation, property, or hospitality is desirable but not essential.
Senior Sales & Digital Marketing /Social media Executive Fluent Chinese (Mandarin) Location: Leicester with 1-2 days each week supporting site in Coventry Hours: Full-time, 40 hours per week (Monday Friday, plus ad-hoc Saturdays through year as required (day off in lieu if work a Saturday) We re looking for a talented Senior Sales & Marketing Executive who can help drive growth in the Chinese student market. This role blends digital sales and marketing, and team leadership, with a focus on engaging with students/parents in China. Fluent Chinese (Mandarin) and English language skills required. Due to the nature of this role we will need someone who is living in Leicester currently and is happy to drive/travel to Coventry when required. Ideally you will drive but this is not essential as other team members will be able to provide transport. We are looking for a minimum of a 12 month contract or a permanent hire so we are happy to consider applicants ion PSW / Graduate visa's and have at least 12 months left to work without restriction. Key Responsibilities Sales & Customer Engagement Respond to and follow up on enquiries via multiple platforms, with a focus on online chat, WeChat, and WeChat Mini Programme. Support and guide sales teams on best practice when engaging with Chinese-speaking customers. Create and deliver China-specific sales tools, including sales packs and training for partner agencies. Manage and improve customer communication processes, ensuring all leads are maximised. Handle escalated complaints from Chinese tenants in line with company policy. Sales Administration Ensure all leads are recorded and tracked in CRM systems. Maintain up-to-date sales documents, pricing cards, and availability sheets. Manage the Chat platform, including settings, triggers, and users. Track and report weekly performance metrics to senior management. Provide translation support for marketing and customer materials. Process bookings, allocate rooms, handle guarantor documents, and manage payments. Assist with check-in and check-out processes, with a focus on improving the experience for Chinese students. Marketing Manage Chinese social media channels (WeChat, Red), posting engaging content and updates. Keep agency profiles and online content updated with relevant promotions. Propose and implement improvements to marketing and sales processes. Coordinate live tours with Chinese partner agencies. Support and attend events such as Open Days, Welcome Parties, and Lunar New Year celebrations. Team Management Line manage sales executives, including one-to-one meetings, appraisals, and training plans. Create weekly rotas and daily work plans. Approve timesheets and ensure training is completed. What We re Looking For Native or fluent Mandarin speaker (additional Cantonese language skills an advantage). Strong sales and customer service experience. Excellent written and verbal communication skills in both Mandarin and English. Knowledge of Chinese social media platforms (WeChat, Red) and marketing practices. Organised, proactive, and confident managing a small team. Experience in student accommodation, property, or hospitality is desirable but not essential.
Agria Pet Insurance
Haddenham, Buckinghamshire
The Role: We re looking for a dynamic and detail-driven Risk and Compliance Manager to join our team, based in Aylesbury, Buckinghamshire. This pivotal role ensures our business remains ahead of the curve in regulatory compliance, risk management, and consumer protection. You ll be instrumental in shaping and maintaining robust frameworks that support our commitment to integrity, transparency, and operational excellence. Reporting directly into the Head of Risk and Compliance, you ll be comfortable deputising when required to ensure continuity and leadership across the function. You ll also have direct line management responsibility for a Compliance Officer, supporting their development and day-to-day delivery. We re seeking someone who excels in stakeholder management, can influence at all levels, and is solutions-driven with a strong commercial mindset. You ll be confident educating the business and articulating the why behind compliance decisions, helping embed a culture of accountability and informed decision-making. Here at Agria, we operate a hybrid working model with the current expectation to attend the office once a week, every Wednesday. What you ll be doing: Risk Management : Support the Head of Risk and Compliance with championing a strong risk culture by supporting the development of strategies, policies, training, and reporting mechanisms. Regulatory Change : Monitor updates from the PRA, FCA, and JFSC, advising the business on necessary actions in a timely manner. Financial Promotions : Oversee the approval of promotional materials, terms and conditions, regulatory wording and disclosures to ensure compliance with regulatory standards. Regulatory Reporting : Assist in preparing and submitting accurate, timely returns to the FCA, PRA, and JFSC. Monitoring Activities: Conduct regular compliance monitoring activities, implementing and maintaining the compliance monitoring framework and annual plan, ensuring adherence to relevant processes and policies. Conduct regular reviews and provide reports on findings. Breaches : Identify, report, and manage regulatory breaches, ensuring prompt and effective resolution. Maintain the breaches register and provide regular updates to senior management. Horizon Scanning : Keep a sharp eye on emerging regulatory risks and provide strategic recommendations. Training & Policy Implementation : Deliver Risk and Compliance training and integrate group policies into UK operations. Reporting & Projects : Produce insightful Risk and Compliance reports for senior stakeholders and support company-wide initiatives aligned with the Business Plan. What we re looking for: Proven experience in compliance and risk management within General Insurance Strong stakeholder management skills with the ability to influence and negotiate Solutions driven individual who is passionate about promoting a healthy compliance culture. Able to educate the business/stakeholders and articulate the why Strong working relationships with the PRA and FCA, and hands-on experience with regulatory reporting. Deep understanding of FCA rules, ICOB s Handbook, and Codes of Practice. Adaptability in a fast-paced, evolving environment. Experience in compliance monitoring and partnership management. People management experience is desirable but not essential; however, you must demonstrate a strong commitment to supporting, developing, and instilling confidence in your team. Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK s Best Workplaces in 2023, 2024 and again in 2025, we have the top 4 slots on Which? Best Buy pet insurance and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year Contributory pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace Free tickets to a huge variety of pet related events Complimentary refreshments in our breakout area Regular team activities and events arranged by our Employee Forum
The Role: We re looking for a dynamic and detail-driven Risk and Compliance Manager to join our team, based in Aylesbury, Buckinghamshire. This pivotal role ensures our business remains ahead of the curve in regulatory compliance, risk management, and consumer protection. You ll be instrumental in shaping and maintaining robust frameworks that support our commitment to integrity, transparency, and operational excellence. Reporting directly into the Head of Risk and Compliance, you ll be comfortable deputising when required to ensure continuity and leadership across the function. You ll also have direct line management responsibility for a Compliance Officer, supporting their development and day-to-day delivery. We re seeking someone who excels in stakeholder management, can influence at all levels, and is solutions-driven with a strong commercial mindset. You ll be confident educating the business and articulating the why behind compliance decisions, helping embed a culture of accountability and informed decision-making. Here at Agria, we operate a hybrid working model with the current expectation to attend the office once a week, every Wednesday. What you ll be doing: Risk Management : Support the Head of Risk and Compliance with championing a strong risk culture by supporting the development of strategies, policies, training, and reporting mechanisms. Regulatory Change : Monitor updates from the PRA, FCA, and JFSC, advising the business on necessary actions in a timely manner. Financial Promotions : Oversee the approval of promotional materials, terms and conditions, regulatory wording and disclosures to ensure compliance with regulatory standards. Regulatory Reporting : Assist in preparing and submitting accurate, timely returns to the FCA, PRA, and JFSC. Monitoring Activities: Conduct regular compliance monitoring activities, implementing and maintaining the compliance monitoring framework and annual plan, ensuring adherence to relevant processes and policies. Conduct regular reviews and provide reports on findings. Breaches : Identify, report, and manage regulatory breaches, ensuring prompt and effective resolution. Maintain the breaches register and provide regular updates to senior management. Horizon Scanning : Keep a sharp eye on emerging regulatory risks and provide strategic recommendations. Training & Policy Implementation : Deliver Risk and Compliance training and integrate group policies into UK operations. Reporting & Projects : Produce insightful Risk and Compliance reports for senior stakeholders and support company-wide initiatives aligned with the Business Plan. What we re looking for: Proven experience in compliance and risk management within General Insurance Strong stakeholder management skills with the ability to influence and negotiate Solutions driven individual who is passionate about promoting a healthy compliance culture. Able to educate the business/stakeholders and articulate the why Strong working relationships with the PRA and FCA, and hands-on experience with regulatory reporting. Deep understanding of FCA rules, ICOB s Handbook, and Codes of Practice. Adaptability in a fast-paced, evolving environment. Experience in compliance monitoring and partnership management. People management experience is desirable but not essential; however, you must demonstrate a strong commitment to supporting, developing, and instilling confidence in your team. Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK s Best Workplaces in 2023, 2024 and again in 2025, we have the top 4 slots on Which? Best Buy pet insurance and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year Contributory pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace Free tickets to a huge variety of pet related events Complimentary refreshments in our breakout area Regular team activities and events arranged by our Employee Forum
