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3rd line it support engineer
BAE Systems
Principal Engineer - Systems Engineering (Model Based Architecture)
BAE Systems Coventry, Warwickshire
Job Title: Principal Engineer - Systems Engineering (Model Based Architect) Location: Coventry. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependent on experience What you'll be doing: Design and maintain requirements, architectures, and system designs for complex technical systems Generate SysML views to capture interactions between complex systems within the Submarine Support with the full utilisation and development of model-based systems engineering artifacts across a portfolio of products Expand, elaborate, and own key system design elements and associated systems engineering products that drive customer success Work with cross-functional teams to define system functions, requirements and design elements to ensure optimal performance in constrained technical environments Decompose complex designs into understandable components for further elaboration and development Support the execution of the full project lifecycle, from planning, through implementation, to operational readiness Your skills and experiences: Hold a Degree or equivalent within a STEM field Have a strong familiarisation of SysML You will need to have experience of using Model Based System Engineering toolsets such as Enterprise Architect Have a firm understanding of Systems Engineering and Systems thinking Familiarity with the Engineering System Lifecycle and its related process (specifically processes mentioned ISO/IEC 15288) Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The team: By joining the team, you will have a great opportunity to work collaboratively on a model-based systems engineering approach for the first time on a submarine platform. You will play a key part in how we bring various complex systems together to support whole boat operations. You will be involved in one of the biggest and most expensive programmes within the United Kingdom and have fantastic room for career growth and progression within the role. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. To support our ongoing need to recruit the best engineering talent, BAE Systems Submarines is delighted to shortly be opening a brand new office in Coventry. BAE Systems Submarines is experiencing a period of significant growth and we are now actively recruiting a variety of roles and specialisms to support our ongoing submarines programs which is critical to delivering our national endeavour. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 23rd July 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Sep 06, 2025
Full time
Job Title: Principal Engineer - Systems Engineering (Model Based Architect) Location: Coventry. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependent on experience What you'll be doing: Design and maintain requirements, architectures, and system designs for complex technical systems Generate SysML views to capture interactions between complex systems within the Submarine Support with the full utilisation and development of model-based systems engineering artifacts across a portfolio of products Expand, elaborate, and own key system design elements and associated systems engineering products that drive customer success Work with cross-functional teams to define system functions, requirements and design elements to ensure optimal performance in constrained technical environments Decompose complex designs into understandable components for further elaboration and development Support the execution of the full project lifecycle, from planning, through implementation, to operational readiness Your skills and experiences: Hold a Degree or equivalent within a STEM field Have a strong familiarisation of SysML You will need to have experience of using Model Based System Engineering toolsets such as Enterprise Architect Have a firm understanding of Systems Engineering and Systems thinking Familiarity with the Engineering System Lifecycle and its related process (specifically processes mentioned ISO/IEC 15288) Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The team: By joining the team, you will have a great opportunity to work collaboratively on a model-based systems engineering approach for the first time on a submarine platform. You will play a key part in how we bring various complex systems together to support whole boat operations. You will be involved in one of the biggest and most expensive programmes within the United Kingdom and have fantastic room for career growth and progression within the role. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. To support our ongoing need to recruit the best engineering talent, BAE Systems Submarines is delighted to shortly be opening a brand new office in Coventry. BAE Systems Submarines is experiencing a period of significant growth and we are now actively recruiting a variety of roles and specialisms to support our ongoing submarines programs which is critical to delivering our national endeavour. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 23rd July 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
HGV Maintenance Controller
TIP Group Ellistown, Leicestershire
HGV Maintenance Controller Location: Ellistown Employment Type: Full-Time, Permanent Working Hours: Monday to Friday Salary: £33,000 per annum Why Join Us? At TIP, we're proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe. We offer one of the most attractive benefits packages in the industry, and here's what sets us apart: Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. Want even more time to relax or plan adventures? You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year! £1,000 Referral Scheme: Know a top-notch technician who'd thrive here? Refer them and earn £1,000! Private Healthcare for You & Your Loved Ones: We invest in your health and well-being. Our private healthcare plan, a rare benefit in the industry, can be extended to cover your immediate family. We look after you and the ones you care about most. Pension & Financial Security: We provide a solid company pension, life assurance at 3x your salary, and Group Income Protection (GIP) for long-term peace of mind. Seasonal Rewards & Recognition: Celebrate the festive season with high street Christmas vouchers because we appreciate all you do. What You'll Be Doing: Diligently review maintenance repair cost estimates, raise and authorize purchase orders to external vendors Support with maintenance issues involving both customers and vendors. Liaise with OEM technical services departments and support with in-depth fault diagnosis. Assist with arranging and managing 3rd party work in TIP premises and externally. Assist with parts sourcing, procurement and ordering Analyse and identify any warranty situations and review data for fleet maintenance trends Support Ellistown Tankers workshop and Tankers MSUs with any technical / maintenance matters. Provide world class customer service in line with TIP Group company values Customer & vendor visits when required. Whilst the above outlines the main duties of the post the list is not exhaustive, and duties may need to change in the light of future developments or from time to time as directed by your supervisor or manager Who We're Looking For: Time served experience in a HGV, truck, tanker (ideally waste tanker) position, with a strong technical / engineering aptitude Good customer care and communication skills Computer literate with sound administrative skills Ability to work as part of a team. Take the next step in your career and become part of our exceptional team, where your hard work is rewarded, and your well-being is prioritized. Experience first-hand why TIP is a market leader and why we're Great Place to Work Certified! Apply today! We've Successfully Hired from These Backgrounds: HGV Technicians, Plant Technicians, Army Engineers, Mechanical Fitters, Heavy Vehicle Mechanics, Maintenance Engineers, Heavy Equipment Fitters, Diesel Mechanics, Plant Maintenance Technicians, Plant Engineers, and Equipment Repair Technicians. We believe diversity drives innovation. The variety of nationalities, cultures, religions and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations and thinking styles that lead to business success. Integrity, honesty and ethical behavior are at the core of our business. When we have a vacancy, we welcome everyone who has the potential, skills, commitment and honest way of working into our TIP family.
Sep 06, 2025
Full time
HGV Maintenance Controller Location: Ellistown Employment Type: Full-Time, Permanent Working Hours: Monday to Friday Salary: £33,000 per annum Why Join Us? At TIP, we're proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe. We offer one of the most attractive benefits packages in the industry, and here's what sets us apart: Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. Want even more time to relax or plan adventures? You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year! £1,000 Referral Scheme: Know a top-notch technician who'd thrive here? Refer them and earn £1,000! Private Healthcare for You & Your Loved Ones: We invest in your health and well-being. Our private healthcare plan, a rare benefit in the industry, can be extended to cover your immediate family. We look after you and the ones you care about most. Pension & Financial Security: We provide a solid company pension, life assurance at 3x your salary, and Group Income Protection (GIP) for long-term peace of mind. Seasonal Rewards & Recognition: Celebrate the festive season with high street Christmas vouchers because we appreciate all you do. What You'll Be Doing: Diligently review maintenance repair cost estimates, raise and authorize purchase orders to external vendors Support with maintenance issues involving both customers and vendors. Liaise with OEM technical services departments and support with in-depth fault diagnosis. Assist with arranging and managing 3rd party work in TIP premises and externally. Assist with parts sourcing, procurement and ordering Analyse and identify any warranty situations and review data for fleet maintenance trends Support Ellistown Tankers workshop and Tankers MSUs with any technical / maintenance matters. Provide world class customer service in line with TIP Group company values Customer & vendor visits when required. Whilst the above outlines the main duties of the post the list is not exhaustive, and duties may need to change in the light of future developments or from time to time as directed by your supervisor or manager Who We're Looking For: Time served experience in a HGV, truck, tanker (ideally waste tanker) position, with a strong technical / engineering aptitude Good customer care and communication skills Computer literate with sound administrative skills Ability to work as part of a team. Take the next step in your career and become part of our exceptional team, where your hard work is rewarded, and your well-being is prioritized. Experience first-hand why TIP is a market leader and why we're Great Place to Work Certified! Apply today! We've Successfully Hired from These Backgrounds: HGV Technicians, Plant Technicians, Army Engineers, Mechanical Fitters, Heavy Vehicle Mechanics, Maintenance Engineers, Heavy Equipment Fitters, Diesel Mechanics, Plant Maintenance Technicians, Plant Engineers, and Equipment Repair Technicians. We believe diversity drives innovation. The variety of nationalities, cultures, religions and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations and thinking styles that lead to business success. Integrity, honesty and ethical behavior are at the core of our business. When we have a vacancy, we welcome everyone who has the potential, skills, commitment and honest way of working into our TIP family.
Senior M&E Design Manager
Vistry Group PLC Stratford-upon-avon, Warwickshire
Role overview ID: Entity: Vistry Region: Vistry South London Department: Technical Contract Type: Permanent - Full Time Job Location: Stratford, London Date Posted: 05.09.2025 We have an exciting opportunity for a Senior M&E Design Manager to join our team within Vistry South London, at our Stratford office. As our Senior M&E Design Manager, you will be responsible for the management of MEP technical and design aspects on the project. The role will encompass involvement in projects from bid stage through to the development of MEP design for RIBA stage 4a during the pre-construction phase of project. You will be office based and report to the Senior MEP Design Manager. You will work with appointed design consultancy to successfully deliver MEP design deliverables within agreed programme/budget, to required level of details and technical compliance. You will be a team player who possess strong technical skills including excellent knowledge of Building Regulations and best MEP practices. The ideal candidate will have experience working with a design MEP consultancy as well as experience working with a main contractor or developer in a pre-construction, however not essential depending on experience. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Construction/design related further education Relevant CSCS card Extensive experience in the relevant M&E field Experience working for a main contractor/developer Experience in the social/affordable housing and healthcare sector Mechanical or Electrical bias Strong experience in procedures and programme development. Ability to manage/deliver multiple schemes concurrently Proven ability of delivering large complex mixed use schemes Leadership qualities Innovative ideas and problem solving abilities Commercially and technically competent Management of design consultants Management of sub-contractors Management of testing & commissioning Confident and clear communication skills Strong appreciation for health and safety Comfortable with managing meetings Good time management and the ability to multi task Desirable Construction/design related HNC/HND/Degree Extensive experience in MEP Design within consultancies, contractors, or developers Good experience on residential projects Ability to work on numerous projects at various stages Strong management and communication skills Comfortable in dealing with the Client and their representatives More about the Senior M&E Design Manager role Be able to manage the design process through the bid and pre-construction stage. During Bid phase of the project provide effective and timely assistance, advice, and support with MEP design including Statutory utilities. Undertake technical reviews of tender design information to interrogate the design for completeness and quality, compliance against statutory regulations/standards/ERs, and identify any value engineering opportunities and risks. Review of MEP Consultant and Specialists' fee bids. Collation of robust MEP consultant appointment documents: determine design requirements, scopes, responsibilities, and deliverables. Manage development of MEP design in accordance with the Client/Project brief, contract, legislation, planning, building regulations, CDM, technical requirements, budget, and programme. Overseeing MEP Design and liaising with external MEP design consultancies. Overseeing CDP Specialist Design for self-procured packages, liaising with external CDP designers, and facilitating their engagement with the MEP Consultant. Ownership for MEP design information delivery in accordance with design programme and budget. Reviewing 3rd party reports such as Energy Strategies, Fire Strategies, Acoustic Reports, Planning Conditions, and check MEP design solutions compliance. Attending, and chairing where appropriate, meetings with the Client, the designers, specialist contractors and other team members, project review meetings and workshops. Ability to communicate clearly and to work collaboratively with Clients and stakeholders. Well organised with a good working knowledge of Viewpoint and BIM. Identification and management of project risks. Excellent technical knowledge. Collation and completion of documentation for project handovers to production team. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Bes
Sep 06, 2025
Full time
Role overview ID: Entity: Vistry Region: Vistry South London Department: Technical Contract Type: Permanent - Full Time Job Location: Stratford, London Date Posted: 05.09.2025 We have an exciting opportunity for a Senior M&E Design Manager to join our team within Vistry South London, at our Stratford office. As our Senior M&E Design Manager, you will be responsible for the management of MEP technical and design aspects on the project. The role will encompass involvement in projects from bid stage through to the development of MEP design for RIBA stage 4a during the pre-construction phase of project. You will be office based and report to the Senior MEP Design Manager. You will work with appointed design consultancy to successfully deliver MEP design deliverables within agreed programme/budget, to required level of details and technical compliance. You will be a team player who possess strong technical skills including excellent knowledge of Building Regulations and best MEP practices. The ideal candidate will have experience working with a design MEP consultancy as well as experience working with a main contractor or developer in a pre-construction, however not essential depending on experience. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Construction/design related further education Relevant CSCS card Extensive experience in the relevant M&E field Experience working for a main contractor/developer Experience in the social/affordable housing and healthcare sector Mechanical or Electrical bias Strong experience in procedures and programme development. Ability to manage/deliver multiple schemes concurrently Proven ability of delivering large complex mixed use schemes Leadership qualities Innovative ideas and problem solving abilities Commercially and technically competent Management of design consultants Management of sub-contractors Management of testing & commissioning Confident and clear communication skills Strong appreciation for health and safety Comfortable with managing meetings Good time management and the ability to multi task Desirable Construction/design related HNC/HND/Degree Extensive experience in MEP Design within consultancies, contractors, or developers Good experience on residential projects Ability to work on numerous projects at various stages Strong management and communication skills Comfortable in dealing with the Client and their representatives More about the Senior M&E Design Manager role Be able to manage the design process through the bid and pre-construction stage. During Bid phase of the project provide effective and timely assistance, advice, and support with MEP design including Statutory utilities. Undertake technical reviews of tender design information to interrogate the design for completeness and quality, compliance against statutory regulations/standards/ERs, and identify any value engineering opportunities and risks. Review of MEP Consultant and Specialists' fee bids. Collation of robust MEP consultant appointment documents: determine design requirements, scopes, responsibilities, and deliverables. Manage development of MEP design in accordance with the Client/Project brief, contract, legislation, planning, building regulations, CDM, technical requirements, budget, and programme. Overseeing MEP Design and liaising with external MEP design consultancies. Overseeing CDP Specialist Design for self-procured packages, liaising with external CDP designers, and facilitating their engagement with the MEP Consultant. Ownership for MEP design information delivery in accordance with design programme and budget. Reviewing 3rd party reports such as Energy Strategies, Fire Strategies, Acoustic Reports, Planning Conditions, and check MEP design solutions compliance. Attending, and chairing where appropriate, meetings with the Client, the designers, specialist contractors and other team members, project review meetings and workshops. Ability to communicate clearly and to work collaboratively with Clients and stakeholders. Well organised with a good working knowledge of Viewpoint and BIM. Identification and management of project risks. Excellent technical knowledge. Collation and completion of documentation for project handovers to production team. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Bes
IT Infrastructure Engineer
Consortium Professional Recruitment Ltd Hessle, North Humberside
IT Infrastructure Engineer Hull £50,000 - £55,000 + Benefits + Superb Training + Long-Term Development Are you an IT Infrastructure Engineer who thrives in fast-paced environments? If you're used to balancing hands-on technical work with cross-functional collaboration and long-term planning, this could be the step you ve been waiting for. As IT Infrastructure Engineer, you ll play a key role in shaping and delivering infrastructure projects and support across a large UK division. From strategic input to boots-on-the-ground implementation, your work will help maintain availability, drive improvement, and build resilient, secure systems - all within a collaborative, growth-focused team. This is an on-site role, based at the Hull HQ, where visibility, team cohesion, and stakeholder alignment are key. What You ll Be Doing: In this position, you'll combine project delivery, technical oversight, and third-line support to ensure the infrastructure environment supports both operational needs and future growth. You ll: Support the development and delivery of the IT infrastructure strategy Act as a technical escalation point for the UK Service Desk, providing tier 3 support when required Take ownership of infrastructure projects, from scoping and implementation through to delivery and documentation Contribute to systems availability, resilience, and security across a diverse, multi-site environment Design and implement solutions across Microsoft server technologies, Active Directory, M365, and SQL environments Collaborate with business units and partners to deliver technical solutions that align with evolving needs Ensure documentation, processes, and support models are kept up to date and clearly communicated Share knowledge effectively with other team members and drive a unified, one team approach Engage with the wider IT team and internal stakeholders to embed best practice and improve service delivery What You ll Need: We re looking for a pragmatic, proactive engineer who can operate at both technical and strategic levels. You ll bring: 5+ years experience in IT support or infrastructure delivery roles, ideally at 2nd/3rd line level in a business with 1,000+ users Deep understanding of core Microsoft technologies (Windows Server, Active Directory, M365, SQL) Experience designing and delivering infrastructure solutions in complex environments Good working knowledge of networking (Layer 3), firewalls, and security best practices Familiarity with cloud-based infrastructure, particularly Azure and M365 Clear, confident communication skills - able to translate complex issues and engage technical and non-technical audiences Proven ability to deliver projects on time and to spec, while managing multiple priorities Nice to Have VMware vSphere and SAN Storage Management Exposure to Linux , web domains, and SSL certificate management Broader cloud experience (e.g. AWS, GCP) Understanding of factory/industrial IT environments, ideally with familiarity with .NET/VB programming and OT systems Why Join? This is a great role in a growing team where infrastructure is seen as a strategic enabler - not just a support function. You'll report directly into the Head of IT Infrastructure and be trusted to influence how infrastructure evolves in step with business change as well as given the backing to deliver! You ll also benefit from: A permanent, full-time position in a well-backed business that invests in its tech 25 days annual leave + public holidays Enhanced contributory pension, state-of-the-art laptop & smartphone Ongoing investment in training, certifications, and industry events Supportive culture that encourages innovation, collaboration, and knowledge sharing This opportunity is being exclusively managed on behalf of our client by Consortium. All applications will be treated in strict confidence. Feel free to reach out for an informal chat to learn more. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Sep 06, 2025
Full time
IT Infrastructure Engineer Hull £50,000 - £55,000 + Benefits + Superb Training + Long-Term Development Are you an IT Infrastructure Engineer who thrives in fast-paced environments? If you're used to balancing hands-on technical work with cross-functional collaboration and long-term planning, this could be the step you ve been waiting for. As IT Infrastructure Engineer, you ll play a key role in shaping and delivering infrastructure projects and support across a large UK division. From strategic input to boots-on-the-ground implementation, your work will help maintain availability, drive improvement, and build resilient, secure systems - all within a collaborative, growth-focused team. This is an on-site role, based at the Hull HQ, where visibility, team cohesion, and stakeholder alignment are key. What You ll Be Doing: In this position, you'll combine project delivery, technical oversight, and third-line support to ensure the infrastructure environment supports both operational needs and future growth. You ll: Support the development and delivery of the IT infrastructure strategy Act as a technical escalation point for the UK Service Desk, providing tier 3 support when required Take ownership of infrastructure projects, from scoping and implementation through to delivery and documentation Contribute to systems availability, resilience, and security across a diverse, multi-site environment Design and implement solutions across Microsoft server technologies, Active Directory, M365, and SQL environments Collaborate with business units and partners to deliver technical solutions that align with evolving needs Ensure documentation, processes, and support models are kept up to date and clearly communicated Share knowledge effectively with other team members and drive a unified, one team approach Engage with the wider IT team and internal stakeholders to embed best practice and improve service delivery What You ll Need: We re looking for a pragmatic, proactive engineer who can operate at both technical and strategic levels. You ll bring: 5+ years experience in IT support or infrastructure delivery roles, ideally at 2nd/3rd line level in a business with 1,000+ users Deep understanding of core Microsoft technologies (Windows Server, Active Directory, M365, SQL) Experience designing and delivering infrastructure solutions in complex environments Good working knowledge of networking (Layer 3), firewalls, and security best practices Familiarity with cloud-based infrastructure, particularly Azure and M365 Clear, confident communication skills - able to translate complex issues and engage technical and non-technical audiences Proven ability to deliver projects on time and to spec, while managing multiple priorities Nice to Have VMware vSphere and SAN Storage Management Exposure to Linux , web domains, and SSL certificate management Broader cloud experience (e.g. AWS, GCP) Understanding of factory/industrial IT environments, ideally with familiarity with .NET/VB programming and OT systems Why Join? This is a great role in a growing team where infrastructure is seen as a strategic enabler - not just a support function. You'll report directly into the Head of IT Infrastructure and be trusted to influence how infrastructure evolves in step with business change as well as given the backing to deliver! You ll also benefit from: A permanent, full-time position in a well-backed business that invests in its tech 25 days annual leave + public holidays Enhanced contributory pension, state-of-the-art laptop & smartphone Ongoing investment in training, certifications, and industry events Supportive culture that encourages innovation, collaboration, and knowledge sharing This opportunity is being exclusively managed on behalf of our client by Consortium. All applications will be treated in strict confidence. Feel free to reach out for an informal chat to learn more. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Experis
2nd / 3rd Line Systems Engineer
Experis Luton, Bedfordshire
Job Title: ICT Systems Engineer Location: Luton (Hybrid - 2 days on-site, 3 days remote) Type: Permanent Salary: Up to 50,000 per annum + Benefits Clearance: SC Clearance (minimum) required About the Role We are seeking an experienced ICT Systems Engineer to join a specialist defence and space systems environment. You will be responsible for building, maintaining, and troubleshooting a range of complex IT infrastructure, ensuring secure and reliable system performance. This role would suit someone with a proven track record in 2nd and 3rd line support within a similar sector. Key Responsibilities Develop and enhance system functionality through hardware and software upgrades. Monitor systems and infrastructure to ensure maximum availability. Liaise with vendors to source solutions and resolve technical issues. Provide 2nd and 3rd line technical support to resolve escalated issues. Maintain security, backup, and redundancy protocols. Align systems with wider business and operational objectives. Key Skills & Experience Proven experience in 2nd/3rd line support within defence, aerospace, or space systems integration. Strong knowledge of databases, networks, and patch management. Understanding of system security, data backup, and recovery processes. Proficient with MS Azure, MS Server, Office 365, and UNIX/Linux environments. Experience with virtualization technologies (e.g., VMware) and monitoring tools. Excellent problem-solving skills and ability to work independently. Degree in Computer Science, Engineering, or related discipline (or equivalent experience). Benefits Package Flexible hybrid working arrangements. Generous annual leave allowance with the option to buy/sell days. Pension scheme with up to 15% employer contribution. Company-funded private healthcare (BUPA). Personal development and training opportunities. Lifestyle, health, and wellbeing benefits, including retailer and leisure discounts. Confidential Employee Assistance Programme. Additional Information Due to the nature of the work, all applicants must hold or be eligible for SC clearance and have the right to live and work in the UK. Stringent reference and identity checks will be carried out as part of the recruitment process. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Sep 05, 2025
Full time
Job Title: ICT Systems Engineer Location: Luton (Hybrid - 2 days on-site, 3 days remote) Type: Permanent Salary: Up to 50,000 per annum + Benefits Clearance: SC Clearance (minimum) required About the Role We are seeking an experienced ICT Systems Engineer to join a specialist defence and space systems environment. You will be responsible for building, maintaining, and troubleshooting a range of complex IT infrastructure, ensuring secure and reliable system performance. This role would suit someone with a proven track record in 2nd and 3rd line support within a similar sector. Key Responsibilities Develop and enhance system functionality through hardware and software upgrades. Monitor systems and infrastructure to ensure maximum availability. Liaise with vendors to source solutions and resolve technical issues. Provide 2nd and 3rd line technical support to resolve escalated issues. Maintain security, backup, and redundancy protocols. Align systems with wider business and operational objectives. Key Skills & Experience Proven experience in 2nd/3rd line support within defence, aerospace, or space systems integration. Strong knowledge of databases, networks, and patch management. Understanding of system security, data backup, and recovery processes. Proficient with MS Azure, MS Server, Office 365, and UNIX/Linux environments. Experience with virtualization technologies (e.g., VMware) and monitoring tools. Excellent problem-solving skills and ability to work independently. Degree in Computer Science, Engineering, or related discipline (or equivalent experience). Benefits Package Flexible hybrid working arrangements. Generous annual leave allowance with the option to buy/sell days. Pension scheme with up to 15% employer contribution. Company-funded private healthcare (BUPA). Personal development and training opportunities. Lifestyle, health, and wellbeing benefits, including retailer and leisure discounts. Confidential Employee Assistance Programme. Additional Information Due to the nature of the work, all applicants must hold or be eligible for SC clearance and have the right to live and work in the UK. Stringent reference and identity checks will be carried out as part of the recruitment process. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Computer Engineer
Permanent Futures Limited Beverley, North Humberside
Our client, a market-leading manufacturer in their sector, is looking to recruit a Computer Engineer to join their dynamic IT team. This is a fantastic opportunity to work in a fast-paced environment, providing 1st and 2nd line support to around 500 internal users across a wide range of IT systems and infrastructure. With a strong focus on staff development and retention, the company offers a comprehensive training program and a supportive work culture that encourages professional growth. Key Responsibilities: Provide 1st and 2nd line support for both hardware and software issues Troubleshoot and resolve problems with PCs, servers, printers, scanners, mobile devices, and networks Support Windows-based environments and manufacturing-specific IT systems Collaborate with 1st and 3rd line teams to escalate and resolve more complex technical issues Perform root cause analysis to prevent recurring issues Maintain and update IT documentation, including asset registers and user guides Assist with IT projects, system upgrades, and rollouts Support network infrastructure including switches, routers, and Wi-Fi Ensure compliance with IT security and data protection policies What We're Looking For: Experience in 1st and 2nd line IT support roles Strong troubleshooting skills with PCs, laptops, printers, and barcode scanners Excellent communication skills able to explain technical issues clearly to non-technical users Ability to manage priorities in a fast-paced environment Exposure to manufacturing or industrial IT systems (highly desirable) Detail-oriented with a proactive approach to problem-solving You ll be joining a close-knit IT team that values collaboration and career progression. If you re looking to grow your skills in a supportive, hands-on environment within a well-established manufacturing business, we want to hear from you. Click apply now.
Sep 05, 2025
Full time
Our client, a market-leading manufacturer in their sector, is looking to recruit a Computer Engineer to join their dynamic IT team. This is a fantastic opportunity to work in a fast-paced environment, providing 1st and 2nd line support to around 500 internal users across a wide range of IT systems and infrastructure. With a strong focus on staff development and retention, the company offers a comprehensive training program and a supportive work culture that encourages professional growth. Key Responsibilities: Provide 1st and 2nd line support for both hardware and software issues Troubleshoot and resolve problems with PCs, servers, printers, scanners, mobile devices, and networks Support Windows-based environments and manufacturing-specific IT systems Collaborate with 1st and 3rd line teams to escalate and resolve more complex technical issues Perform root cause analysis to prevent recurring issues Maintain and update IT documentation, including asset registers and user guides Assist with IT projects, system upgrades, and rollouts Support network infrastructure including switches, routers, and Wi-Fi Ensure compliance with IT security and data protection policies What We're Looking For: Experience in 1st and 2nd line IT support roles Strong troubleshooting skills with PCs, laptops, printers, and barcode scanners Excellent communication skills able to explain technical issues clearly to non-technical users Ability to manage priorities in a fast-paced environment Exposure to manufacturing or industrial IT systems (highly desirable) Detail-oriented with a proactive approach to problem-solving You ll be joining a close-knit IT team that values collaboration and career progression. If you re looking to grow your skills in a supportive, hands-on environment within a well-established manufacturing business, we want to hear from you. Click apply now.
Cloud Infrastructure Engineer - GBP 60000
Nextech Group Ltd Reading, Oxfordshire
Role: Cloud Infrastructure Engineer Salary: Up to 60,000 depending on experience Location: Hybrid - Remote with occasional Reading HQ visits (1-2 days/month) Hours: Full-time, Monday-Friday (7.25 hrs/day) We're seeking a highly skilled Infrastructure Engineer to join a busy, growing IT team responsible for keeping mission-critical systems running across multiple UK sites. This role blends hands-on technical work with involvement in major upcoming projects-cloud migrations, office moves, and infrastructure upgrades-within a "cloud-first" strategy. You'll work across Azure, Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities Manage and support servers (Hyper-V virtual and physical), ensuring proactive monitoring, patching, and maintenance Design, manage, and monitor Azure environments and resources Support Office 365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA Administer SQL databases and IIS-based applications hosted in Azure Oversee backup, DRaaS, and BaaS solutions (Zerto, Commvault), perform DR tests and restore checks Maintain networking (SD-WAN, switches, routers, firewalls, load balancers, VPNs) Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) Keep CMDB and capacity planning records up to date Collaborate on security monitoring and compliance activities, including audit support Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring Strong Microsoft Windows Server, Azure, and O365 administration experience Proven SQL database and Hyper-V virtualisation skills Networking knowledge across firewalls, routing, and VPN technologies Ability to troubleshoot complex issues and work independently under pressure A collaborative mindset, strong communication skills, and reliability in delivering results Desirable experience IT certifications (Azure, MCP/MCSA/MCSE, CCNA) SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning PowerShell scripting for automation and infrastructure management ITIL foundation knowledge Why this role? Competitive salary + discretionary bonus 25 days holiday + pension + life assurance Flexible benefits scheme covering health, wellbeing, and lifestyle perks Hybrid working with minimal office travel Exposure to a wide range of tech and large-scale infrastructure projects in a fast-paced environment
Sep 05, 2025
Full time
Role: Cloud Infrastructure Engineer Salary: Up to 60,000 depending on experience Location: Hybrid - Remote with occasional Reading HQ visits (1-2 days/month) Hours: Full-time, Monday-Friday (7.25 hrs/day) We're seeking a highly skilled Infrastructure Engineer to join a busy, growing IT team responsible for keeping mission-critical systems running across multiple UK sites. This role blends hands-on technical work with involvement in major upcoming projects-cloud migrations, office moves, and infrastructure upgrades-within a "cloud-first" strategy. You'll work across Azure, Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities Manage and support servers (Hyper-V virtual and physical), ensuring proactive monitoring, patching, and maintenance Design, manage, and monitor Azure environments and resources Support Office 365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA Administer SQL databases and IIS-based applications hosted in Azure Oversee backup, DRaaS, and BaaS solutions (Zerto, Commvault), perform DR tests and restore checks Maintain networking (SD-WAN, switches, routers, firewalls, load balancers, VPNs) Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) Keep CMDB and capacity planning records up to date Collaborate on security monitoring and compliance activities, including audit support Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring Strong Microsoft Windows Server, Azure, and O365 administration experience Proven SQL database and Hyper-V virtualisation skills Networking knowledge across firewalls, routing, and VPN technologies Ability to troubleshoot complex issues and work independently under pressure A collaborative mindset, strong communication skills, and reliability in delivering results Desirable experience IT certifications (Azure, MCP/MCSA/MCSE, CCNA) SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning PowerShell scripting for automation and infrastructure management ITIL foundation knowledge Why this role? Competitive salary + discretionary bonus 25 days holiday + pension + life assurance Flexible benefits scheme covering health, wellbeing, and lifestyle perks Hybrid working with minimal office travel Exposure to a wide range of tech and large-scale infrastructure projects in a fast-paced environment
SF Recruitment
Desktop Support Engineer - 1m rolling contract - Bedworth
SF Recruitment Stockingford, Warwickshire
I am currently assisting a client near Bedworth with a Contract vacancy to assist the current team with a backlog of tickets and also offer desktop support. The vacancy is primarily due to sickness within the team and the client wanting to stay on top of things before SLA's are impacted. We are looking for 1st/2nd line, IT engineer/technician, deskside/desktop support level experience who will report to the SDA Lead, the role encompasses a range of 1st/2nd line services including first point of customer contact and ongoing service management through lifecycle to closure. The Desktop Support Engineer's role is expected to provide a customer sensitive and responsive service whilst adopting a systematic, disciplined and analytical approach to handling faults and service requests. Key Duties/Responsibilities - A minimum of one year's recent experience working in a technical help desk or IT service desk, or first line support role. - Windows 10 & 11 Support and Management - Administration of MS Office 365, MS Exchange, MS SharePoint - Active Directory Management i.e. User and computer management - Ability to troubleshoot and resolve issues involving 3rd party software in a timely manner - Laptop / Desktop hardware support and repair - Mobile phone configuration and support - iOS and Android - Basic Networking support including structured cabling patching This will be a 1month rolling contract, most likely going for 3m with onsite requirement for the duration. If interested, please apply for consideration.
Sep 05, 2025
Contractor
I am currently assisting a client near Bedworth with a Contract vacancy to assist the current team with a backlog of tickets and also offer desktop support. The vacancy is primarily due to sickness within the team and the client wanting to stay on top of things before SLA's are impacted. We are looking for 1st/2nd line, IT engineer/technician, deskside/desktop support level experience who will report to the SDA Lead, the role encompasses a range of 1st/2nd line services including first point of customer contact and ongoing service management through lifecycle to closure. The Desktop Support Engineer's role is expected to provide a customer sensitive and responsive service whilst adopting a systematic, disciplined and analytical approach to handling faults and service requests. Key Duties/Responsibilities - A minimum of one year's recent experience working in a technical help desk or IT service desk, or first line support role. - Windows 10 & 11 Support and Management - Administration of MS Office 365, MS Exchange, MS SharePoint - Active Directory Management i.e. User and computer management - Ability to troubleshoot and resolve issues involving 3rd party software in a timely manner - Laptop / Desktop hardware support and repair - Mobile phone configuration and support - iOS and Android - Basic Networking support including structured cabling patching This will be a 1month rolling contract, most likely going for 3m with onsite requirement for the duration. If interested, please apply for consideration.
Technical Projects & Support Engineer (CRM & IT)
Nextech Group Ltd City, London
Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to 60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will lead the optimisation, integration, and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce or Microsoft Dynamics 365. Design and deploy automation for workflows including sales, onboarding, ticketing, quoting, billing, and renewals. Integrate CRM systems with tools such as Autotask, 3CX, and licensing/billing platforms. Manage vendor relationships, ensuring delivery is on time, on budget, and aligned with requirements. Project Delivery & Systems Improvement Own system improvement projects from requirements gathering to deployment. Work closely with leadership and operational teams to streamline processes and improve efficiency. Oversee external consultants where necessary, ensuring quality and measurable outcomes. Technical Support (L2/L3) Act as a senior escalation point for complex issues across Windows Server, Azure, O365, VMware/Hyper-V, SonicWall, and 3CX. Provide advanced troubleshooting and configuration for infrastructure, networking, cloud, and voice services. Contribute to process automation and maintain clear, accurate technical documentation. What You'll Bring 5+ years' experience in an MSP or IT services environment. Proven track record of leading CRM system projects (Salesforce or Microsoft Dynamics 365). Strong technical skills with the ability to build, configure, and support systems directly. Experience integrating CRM with PSA tools, VoIP platforms, and billing/licensing systems. Proficiency with SQL queries and reporting. Excellent communication, project ownership, and vendor management skills. PowerShell or automation scripting skills (desirable). Knowledge of ITIL processes and improving internal service workflows (advantageous). What's on Offer Up to 60,000 DOE Opportunity to lead impactful CRM and infrastructure projects from start to finish Paid training and certification support A supportive, collaborative environment that values innovation and initiative If you're looking for a role where you can combine high-level technical support with strategic project delivery, this is your opportunity to make a measurable impact. Apply today to be considered for this exciting role.
Sep 05, 2025
Full time
Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to 60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will lead the optimisation, integration, and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce or Microsoft Dynamics 365. Design and deploy automation for workflows including sales, onboarding, ticketing, quoting, billing, and renewals. Integrate CRM systems with tools such as Autotask, 3CX, and licensing/billing platforms. Manage vendor relationships, ensuring delivery is on time, on budget, and aligned with requirements. Project Delivery & Systems Improvement Own system improvement projects from requirements gathering to deployment. Work closely with leadership and operational teams to streamline processes and improve efficiency. Oversee external consultants where necessary, ensuring quality and measurable outcomes. Technical Support (L2/L3) Act as a senior escalation point for complex issues across Windows Server, Azure, O365, VMware/Hyper-V, SonicWall, and 3CX. Provide advanced troubleshooting and configuration for infrastructure, networking, cloud, and voice services. Contribute to process automation and maintain clear, accurate technical documentation. What You'll Bring 5+ years' experience in an MSP or IT services environment. Proven track record of leading CRM system projects (Salesforce or Microsoft Dynamics 365). Strong technical skills with the ability to build, configure, and support systems directly. Experience integrating CRM with PSA tools, VoIP platforms, and billing/licensing systems. Proficiency with SQL queries and reporting. Excellent communication, project ownership, and vendor management skills. PowerShell or automation scripting skills (desirable). Knowledge of ITIL processes and improving internal service workflows (advantageous). What's on Offer Up to 60,000 DOE Opportunity to lead impactful CRM and infrastructure projects from start to finish Paid training and certification support A supportive, collaborative environment that values innovation and initiative If you're looking for a role where you can combine high-level technical support with strategic project delivery, this is your opportunity to make a measurable impact. Apply today to be considered for this exciting role.
SF Recruitment
1st Line Support
SF Recruitment Salford, Manchester
We're supporting a growing organisation as they prepare to add a new First Line Support professional to the team. You'll be the go-to person for all things first line: resolving user issues, setting up kit, troubleshooting basic networking, and keeping things running smoothly when the rest of the team is tied up on more complex projects. This is a great opportunity to learn, develop, and step into a proper career pathway within IT - you'll be closely supported by experienced engineers who want to help you grow. What You'll Be Doing: Acting as the first point of contact for IT support queries Troubleshooting issues with screens, phones, basic networking, patching, and POE devices Escalating more complex issues while keeping users informed Getting involved in small change requests and support for system improvements Working full-time in the office (37.5 hours per week), including some weekend work on a rota What You'll Bring: Some experience in an IT support or helpdesk environment (could be from a previous role, internship or placement) A problem-solving mindset - you're someone who takes ownership and figures things out Good communication skills and the ability to relay technical info clearly Eagerness to learn, develop and eventually move into more technical areas (2nd/3rd line exposure is on the table) Willingness to be in the office full-time and commit to weekend availability when required What You'll Get in Return: Salary up to £28K, depending on experience Real exposure to systems, architecture, and transformation work Coaching and mentoring from a technically strong, collaborative team A clear pathway to progress and upskill as part of a tight-knit IT function The chance to join a business investing in its tech and open to change - your input will matter here
Sep 05, 2025
Full time
We're supporting a growing organisation as they prepare to add a new First Line Support professional to the team. You'll be the go-to person for all things first line: resolving user issues, setting up kit, troubleshooting basic networking, and keeping things running smoothly when the rest of the team is tied up on more complex projects. This is a great opportunity to learn, develop, and step into a proper career pathway within IT - you'll be closely supported by experienced engineers who want to help you grow. What You'll Be Doing: Acting as the first point of contact for IT support queries Troubleshooting issues with screens, phones, basic networking, patching, and POE devices Escalating more complex issues while keeping users informed Getting involved in small change requests and support for system improvements Working full-time in the office (37.5 hours per week), including some weekend work on a rota What You'll Bring: Some experience in an IT support or helpdesk environment (could be from a previous role, internship or placement) A problem-solving mindset - you're someone who takes ownership and figures things out Good communication skills and the ability to relay technical info clearly Eagerness to learn, develop and eventually move into more technical areas (2nd/3rd line exposure is on the table) Willingness to be in the office full-time and commit to weekend availability when required What You'll Get in Return: Salary up to £28K, depending on experience Real exposure to systems, architecture, and transformation work Coaching and mentoring from a technically strong, collaborative team A clear pathway to progress and upskill as part of a tight-knit IT function The chance to join a business investing in its tech and open to change - your input will matter here
Pontoon
Real Time Messaging Support Analyst
Pontoon Bromley, London
Role : Real Time Messaging Support Analyst Location : Bromley, Chester or Camberley, 2 days per week on site required Duration : 12-month contract Rate : .00 Are you an expert in unified communications looking to take the next step in your career? This is a fantastic opportunity to join a world-leading financial services organisation, renowned for its cutting-edge technology, global reach, and commitment to innovation. You'll be part of a collaborative team working on major transformation projects, including the migration from Skype for Business to Microsoft Teams, in a dynamic, high-performance environment. The Role As a Collaboration Operations Support Analyst, you will be responsible for the day-to-day operations, support, and optimisation of a complex Unified Communications environment. This includes managing high-priority incidents, deploying infrastructure changes, and ensuring the smooth running of collaboration tools. You'll play a key role in a major transition project while maintaining stability and compliance across critical platforms. Key Responsibilities : Manage, maintain, and support Unified Communications platforms, including Skype for Business (on-premises), Microsoft Teams, Mattermost (Linux-based), and Symphony. Troubleshoot and resolve critical escalations, acting as a 3rd line subject matter expert. Deliver production changes, infrastructure deployments, and proactive service improvements. Support monitoring, performance optimisation, and capacity planning using tools such as Splunk, SCOM, and SiteScope. Collaborate with architecture and engineering teams on solution design, testing, and implementation. Apply ITIL-aligned incident, problem, and change management processes. Participate in on-call rota (including nights and weekends). Skills & Experience Required : Strong experience with Microsoft Lync/Skype for Business (on-premises) and Microsoft Teams. Strong experience with Mattermost (Linux-based) and Symphony. Strong Linux and PowerShell scripting skills. Knowledge of Smarsh (vendor) and Vantage (archiving/scanning tool) is highly desirable. Strong understanding of server-based platforms, Active Directory, SQL databases, networking, and voice technologies. Experience with Splunk and other monitoring tools. Proven troubleshooting and problem-solving skills in high-pressure environments. Excellent communication skills with the ability to work across technical and business teams. ITIL knowledge/certification advantageous. Why Apply? You'll be joining an organisation where technology is central to its strategy, offering exposure to large-scale transformation projects and the latest collaboration tools. In return, you'll benefit from a supportive team environment, competitive compensation, and the chance to make a tangible impact on global operations. Candidates will ideally show evidence of the above in their CV to be considered please click the " apply " button. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Sep 05, 2025
Contractor
Role : Real Time Messaging Support Analyst Location : Bromley, Chester or Camberley, 2 days per week on site required Duration : 12-month contract Rate : .00 Are you an expert in unified communications looking to take the next step in your career? This is a fantastic opportunity to join a world-leading financial services organisation, renowned for its cutting-edge technology, global reach, and commitment to innovation. You'll be part of a collaborative team working on major transformation projects, including the migration from Skype for Business to Microsoft Teams, in a dynamic, high-performance environment. The Role As a Collaboration Operations Support Analyst, you will be responsible for the day-to-day operations, support, and optimisation of a complex Unified Communications environment. This includes managing high-priority incidents, deploying infrastructure changes, and ensuring the smooth running of collaboration tools. You'll play a key role in a major transition project while maintaining stability and compliance across critical platforms. Key Responsibilities : Manage, maintain, and support Unified Communications platforms, including Skype for Business (on-premises), Microsoft Teams, Mattermost (Linux-based), and Symphony. Troubleshoot and resolve critical escalations, acting as a 3rd line subject matter expert. Deliver production changes, infrastructure deployments, and proactive service improvements. Support monitoring, performance optimisation, and capacity planning using tools such as Splunk, SCOM, and SiteScope. Collaborate with architecture and engineering teams on solution design, testing, and implementation. Apply ITIL-aligned incident, problem, and change management processes. Participate in on-call rota (including nights and weekends). Skills & Experience Required : Strong experience with Microsoft Lync/Skype for Business (on-premises) and Microsoft Teams. Strong experience with Mattermost (Linux-based) and Symphony. Strong Linux and PowerShell scripting skills. Knowledge of Smarsh (vendor) and Vantage (archiving/scanning tool) is highly desirable. Strong understanding of server-based platforms, Active Directory, SQL databases, networking, and voice technologies. Experience with Splunk and other monitoring tools. Proven troubleshooting and problem-solving skills in high-pressure environments. Excellent communication skills with the ability to work across technical and business teams. ITIL knowledge/certification advantageous. Why Apply? You'll be joining an organisation where technology is central to its strategy, offering exposure to large-scale transformation projects and the latest collaboration tools. In return, you'll benefit from a supportive team environment, competitive compensation, and the chance to make a tangible impact on global operations. Candidates will ideally show evidence of the above in their CV to be considered please click the " apply " button. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Ernest Gordon Recruitment Limited
Network Engineer (3rd Line Support)
Ernest Gordon Recruitment Limited Grimsby, Lincolnshire
Network Engineer (3rd Line Support) Grimsby 50,000 to 60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress your career up to management, leading a team of 12 looking to join a well-established and growing business offering great company benefits, company pension, hybrid work opportunities and clear routes for progression? Do you want to be a part of leading logistics, fleet and supply chain company, reaching over 800 employees, looking to expand their expert team of IT engineers with a well-established business, offering clear progression routes, flexible working patterns, and more great benefits? On offer is a fantastic opportunity to join a growing logistics specialist company, focusing on the automotive, shipping and export industries. With over 40 years of establishment, this company is taking the logistics industry by storm, moving from strength to strength as they expand their team and employees, offering great benefits and great routes for career development. In this role you would be responsible for the technical delivery and support team, managing network monitoring and management, delivering a variety of projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rd Line Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of network and working of delivering a variety of projects The Person : Experience in 3rd Line support or similar Experience in management of networks Ability to work independently and at pace Reference : 21179 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Sep 05, 2025
Full time
Network Engineer (3rd Line Support) Grimsby 50,000 to 60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress your career up to management, leading a team of 12 looking to join a well-established and growing business offering great company benefits, company pension, hybrid work opportunities and clear routes for progression? Do you want to be a part of leading logistics, fleet and supply chain company, reaching over 800 employees, looking to expand their expert team of IT engineers with a well-established business, offering clear progression routes, flexible working patterns, and more great benefits? On offer is a fantastic opportunity to join a growing logistics specialist company, focusing on the automotive, shipping and export industries. With over 40 years of establishment, this company is taking the logistics industry by storm, moving from strength to strength as they expand their team and employees, offering great benefits and great routes for career development. In this role you would be responsible for the technical delivery and support team, managing network monitoring and management, delivering a variety of projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rd Line Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of network and working of delivering a variety of projects The Person : Experience in 3rd Line support or similar Experience in management of networks Ability to work independently and at pace Reference : 21179 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Ernest Gordon Recruitment Limited
IT Support (Line Management)
Ernest Gordon Recruitment Limited Heywood, Wiltshire
IT Support (Line Management) Manchester 30,000 to 40,000 + Career Progression + Leadership Progression + Company Bonus + Company Pension + On the Job Training Are you an IT Support or similar, looking to take on a leadership role in line management and lead a team of IT engineers and projects, looking to progress your career to Head of IT with a local, growing MSP business, looking to take on more responsibility and take charge of your own projects with an IT support and services company offering company bonus, company pension, on the job training and clear routes for career progression and development? Do you want to join a well-established MSP company, operating across a range of industries and moving from strength to strength with their high staff retention rate, looking to expand their team of friendly and expert IT engineers, offering on the job training, career progression opportunities and more great company benefits? On offer is a fantastic opportunity to be a part of an IT company looking to lead the way in IT support and expand their business to more specialized sectors, supplying to a variety of industries such as charities, businesses and education. With over 20 years of establishment, this company is taking a unique approach to IT support, involving employees in the whole project process, offering on the job and internal training courses and the opportunity to become Head of IT. In this role, you would be responsible for managing projects across the companies centers located around Manchester, mentoring and training junior and senior members of staff and would be responsible line management duties and the whole project process. The ideal IT Lead would have come from a similar background in IT, with leadership and problem solving skills in this field or similar, looking to take on more responsibility and progress their career. The Role : Line management duties Mentoring junior and senior members of staff Leading a team of IT engineers Managing your own projects, solving problems and working independently Progression to Head of IT Support The Person : IT support experience at 3rd Line Level or similar Ability to lead a team and lead projects Driving license Reference : 21193 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
Sep 05, 2025
Full time
IT Support (Line Management) Manchester 30,000 to 40,000 + Career Progression + Leadership Progression + Company Bonus + Company Pension + On the Job Training Are you an IT Support or similar, looking to take on a leadership role in line management and lead a team of IT engineers and projects, looking to progress your career to Head of IT with a local, growing MSP business, looking to take on more responsibility and take charge of your own projects with an IT support and services company offering company bonus, company pension, on the job training and clear routes for career progression and development? Do you want to join a well-established MSP company, operating across a range of industries and moving from strength to strength with their high staff retention rate, looking to expand their team of friendly and expert IT engineers, offering on the job training, career progression opportunities and more great company benefits? On offer is a fantastic opportunity to be a part of an IT company looking to lead the way in IT support and expand their business to more specialized sectors, supplying to a variety of industries such as charities, businesses and education. With over 20 years of establishment, this company is taking a unique approach to IT support, involving employees in the whole project process, offering on the job and internal training courses and the opportunity to become Head of IT. In this role, you would be responsible for managing projects across the companies centers located around Manchester, mentoring and training junior and senior members of staff and would be responsible line management duties and the whole project process. The ideal IT Lead would have come from a similar background in IT, with leadership and problem solving skills in this field or similar, looking to take on more responsibility and progress their career. The Role : Line management duties Mentoring junior and senior members of staff Leading a team of IT engineers Managing your own projects, solving problems and working independently Progression to Head of IT Support The Person : IT support experience at 3rd Line Level or similar Ability to lead a team and lead projects Driving license Reference : 21193 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
Isr Recruitment Limited
Network Engineer
Isr Recruitment Limited Redhill, Surrey
Network Engineer Redhill, Surrey (On-site x5 days a week) Must be eligible for DV Clearance Up to c 50,000 per year 25 days holiday plus Bank Holidays, Bonuses, Pension, Life Insurance, Medical Insurance, etc. The Opportunity: In this newly created role you will participate and support all internal IT and Engineering teams, taking responsibility for the through life maintenance and support of both internal and customer networks as required by the company, providing advice and expertise on the design and management of internal and customer networks. You will participate as required in the build, test and commissioning of such networks and help support and maintain the integrity of network security for internal and external customer networks. Skills and Experience: A minimum of FCSS/FCP and/or a CCNA/CCNP or equivalent qualification A minimum of 5 years multi-network exposure including hands on experience of designing and managing networks including at least some of the following systems: Fortinet Fortigate Firewalls (FortiManager, FortiAnalyzer), Cisco Routers (29xx, 83xx,4xxx, IOS-XE), Cisco Switches (29xx, 93xx),Crypto, VPN, IP SLA, BGP,OSPF, IPSEC, VOIP QoS, etc. 3rd line support of all network issues Ability to absorb and quickly gain and retain knowledge of my clients bespoke products and satellite services Excellent customer support skills and ability to interact with customers both on the phone and in meetings A well organized, pro-active and can-do attitude, taking ownership of issues relating to the networks, their integrity and managing and completing tasks NB: Candidates must hold, or have the ability to easily achieve DV Security Clearance. Please contact John here at ISR to learn more about our client and their ongoing expansion plans and the new role working as a Network Engineer based in Surrey?
Sep 05, 2025
Full time
Network Engineer Redhill, Surrey (On-site x5 days a week) Must be eligible for DV Clearance Up to c 50,000 per year 25 days holiday plus Bank Holidays, Bonuses, Pension, Life Insurance, Medical Insurance, etc. The Opportunity: In this newly created role you will participate and support all internal IT and Engineering teams, taking responsibility for the through life maintenance and support of both internal and customer networks as required by the company, providing advice and expertise on the design and management of internal and customer networks. You will participate as required in the build, test and commissioning of such networks and help support and maintain the integrity of network security for internal and external customer networks. Skills and Experience: A minimum of FCSS/FCP and/or a CCNA/CCNP or equivalent qualification A minimum of 5 years multi-network exposure including hands on experience of designing and managing networks including at least some of the following systems: Fortinet Fortigate Firewalls (FortiManager, FortiAnalyzer), Cisco Routers (29xx, 83xx,4xxx, IOS-XE), Cisco Switches (29xx, 93xx),Crypto, VPN, IP SLA, BGP,OSPF, IPSEC, VOIP QoS, etc. 3rd line support of all network issues Ability to absorb and quickly gain and retain knowledge of my clients bespoke products and satellite services Excellent customer support skills and ability to interact with customers both on the phone and in meetings A well organized, pro-active and can-do attitude, taking ownership of issues relating to the networks, their integrity and managing and completing tasks NB: Candidates must hold, or have the ability to easily achieve DV Security Clearance. Please contact John here at ISR to learn more about our client and their ongoing expansion plans and the new role working as a Network Engineer based in Surrey?
IT Systems Analyst
Pursuit Executive Recruitment Ltd Chelmsford, Essex
Title : IT Systems Analyst (Contract) Fully on-site ; must be a car driver Location : Chelmsford Salary: Guide; 300 - 400 per day depending on experience We are seeking a versatile and proactive IT Systems Analyst (Contract). This role spans 1st to 3rd line support, with responsibilities ranging from endpoint management to application troubleshooting and network diagnostics. The ideal candidate will be hands-on, adaptable, and capable of working independently across a broad range of technologies. Key Responsibilities: Provide 1st to 3rd line support for end users across multiple sites and remote locations. Manage and support Windows 11 endpoints. Manage and support Android and iOS mobile devices. Application support for construction-specific software (e.g., AutoCAD, Revit, project management tools). Monitor and maintain network infrastructure, including switches, firewalls, and VPNs. Collaborate with internal teams and third-party vendors to resolve complex technical issues. Document processes, configurations, and resolutions in the IT knowledge base. Assist with onboarding/offboarding processes and hardware provisioning. Essential Skills & Experience: Proven experience in a broad IT support role, engineering or construction sector experience an advantage but not essential. Strong knowledge of Windows 11, Active Directory, and Microsoft 365. Experience with mobile device management tools (e.g., Microsoft Intune, Knox). Familiarity with construction industry applications or willingness to learn quickly. Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs). Excellent troubleshooting and diagnostic skills across hardware, software, and network layers. Strong communication and documentation skills. Desirable Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in the UK. Driving license and access to a vehicle may be required for site visits. Occasional out-of-hours support may be necessary. Additional Notes: Location Disclosure: Please mention your location in your CV. Applications without location details may experience delays in processing. Eligibility: Only applicants with UK residency and full visa status will be considered. Applications from those outside of the UK will not be shortlisted. If you plan to relocate, please mention this in your CV or cover letter.
Sep 05, 2025
Contractor
Title : IT Systems Analyst (Contract) Fully on-site ; must be a car driver Location : Chelmsford Salary: Guide; 300 - 400 per day depending on experience We are seeking a versatile and proactive IT Systems Analyst (Contract). This role spans 1st to 3rd line support, with responsibilities ranging from endpoint management to application troubleshooting and network diagnostics. The ideal candidate will be hands-on, adaptable, and capable of working independently across a broad range of technologies. Key Responsibilities: Provide 1st to 3rd line support for end users across multiple sites and remote locations. Manage and support Windows 11 endpoints. Manage and support Android and iOS mobile devices. Application support for construction-specific software (e.g., AutoCAD, Revit, project management tools). Monitor and maintain network infrastructure, including switches, firewalls, and VPNs. Collaborate with internal teams and third-party vendors to resolve complex technical issues. Document processes, configurations, and resolutions in the IT knowledge base. Assist with onboarding/offboarding processes and hardware provisioning. Essential Skills & Experience: Proven experience in a broad IT support role, engineering or construction sector experience an advantage but not essential. Strong knowledge of Windows 11, Active Directory, and Microsoft 365. Experience with mobile device management tools (e.g., Microsoft Intune, Knox). Familiarity with construction industry applications or willingness to learn quickly. Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs). Excellent troubleshooting and diagnostic skills across hardware, software, and network layers. Strong communication and documentation skills. Desirable Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in the UK. Driving license and access to a vehicle may be required for site visits. Occasional out-of-hours support may be necessary. Additional Notes: Location Disclosure: Please mention your location in your CV. Applications without location details may experience delays in processing. Eligibility: Only applicants with UK residency and full visa status will be considered. Applications from those outside of the UK will not be shortlisted. If you plan to relocate, please mention this in your CV or cover letter.
HSB Technical
Network Engineer
HSB Technical
Position: Network Engineer Job ID: 2394/8 Location: Surrey Rate/Salary: £40,000 - £50,000 Benefits: On-site gym at the HQ, 25 days holiday plus BH, Hybrid working after 6 months probation Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors visit: (url removed) for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The job description below will outline this position: Network Engineer Typically, this person will be responsible for the design, build, maintenance, and support of secure networks for both internal teams and external customers. The role covers the full lifecycle of network management, from design through to commissioning and long-term support, while ensuring security, reliability, and performance standards are met. HSB Technical s client is an established and well-regarded business entity. Duties and responsibilities of the Network Engineer: Act as a subject matter expert for network design, management, and security. Lead the design, build, test, and commissioning of internal and occasional customer networks. Support, troubleshoot, and maintain complex network environments including Fortinet firewalls, Cisco routers/switches, VPNs, and VoIP QoS. Analyse logs, identify trends, and recommend network improvements. Maintain and update documentation, including configurations, schematics, and support guides. Provide 3rd line support for escalated network issues, often to tight deadlines. Liaise with internal teams and external stakeholders to ensure network integrity and service availability. Participate in on-call and out-of-hours support rota as required. Qualifications and requirements for the Network Engineer: Professional networking certifications such as FCSS/FCP and/or CCNA/CCNP (or equivalent). Minimum 5 years hands-on experience designing and managing networks. Strong technical knowledge of Fortinet FortiGate Firewalls, Cisco Routers/Switches, VPN, BGP, OSPF, IPSec, and VoIP QoS. Ability to obtain or hold DV Security Clearance. Strong organisational skills, proactive approach, and attention to detail. Excellent communication skills and the ability to support and train others. Desirable: experience with satcom, maritime communications, MPLS, 802.1x, multicast, Linux, Docker, and Python. This vacancy is being advertised by HSB Technical Ltd, who have been appointed to act as a recruitment partner for this role.
Sep 05, 2025
Full time
Position: Network Engineer Job ID: 2394/8 Location: Surrey Rate/Salary: £40,000 - £50,000 Benefits: On-site gym at the HQ, 25 days holiday plus BH, Hybrid working after 6 months probation Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors visit: (url removed) for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The job description below will outline this position: Network Engineer Typically, this person will be responsible for the design, build, maintenance, and support of secure networks for both internal teams and external customers. The role covers the full lifecycle of network management, from design through to commissioning and long-term support, while ensuring security, reliability, and performance standards are met. HSB Technical s client is an established and well-regarded business entity. Duties and responsibilities of the Network Engineer: Act as a subject matter expert for network design, management, and security. Lead the design, build, test, and commissioning of internal and occasional customer networks. Support, troubleshoot, and maintain complex network environments including Fortinet firewalls, Cisco routers/switches, VPNs, and VoIP QoS. Analyse logs, identify trends, and recommend network improvements. Maintain and update documentation, including configurations, schematics, and support guides. Provide 3rd line support for escalated network issues, often to tight deadlines. Liaise with internal teams and external stakeholders to ensure network integrity and service availability. Participate in on-call and out-of-hours support rota as required. Qualifications and requirements for the Network Engineer: Professional networking certifications such as FCSS/FCP and/or CCNA/CCNP (or equivalent). Minimum 5 years hands-on experience designing and managing networks. Strong technical knowledge of Fortinet FortiGate Firewalls, Cisco Routers/Switches, VPN, BGP, OSPF, IPSec, and VoIP QoS. Ability to obtain or hold DV Security Clearance. Strong organisational skills, proactive approach, and attention to detail. Excellent communication skills and the ability to support and train others. Desirable: experience with satcom, maritime communications, MPLS, 802.1x, multicast, Linux, Docker, and Python. This vacancy is being advertised by HSB Technical Ltd, who have been appointed to act as a recruitment partner for this role.
IT Systems Analyst
Pursuit Executive Recruitment Ltd
Title : IT Systems Analyst (Contract) Fully on-site ; must be a car driver Location : Stansted Salary: Guide; 300 - 400 per day depending on experience We are seeking a versatile and proactive IT Systems Analyst (Contract). This role spans 1st to 3rd line support, with responsibilities ranging from endpoint management to application troubleshooting and network diagnostics. The ideal candidate will be hands-on, adaptable, and capable of working independently across a broad range of technologies. Key Responsibilities: Provide 1st to 3rd line support for end users across multiple sites and remote locations. Manage and support Windows 11 endpoints. Manage and support Android and iOS mobile devices. Application support for industry-specific software (e.g., AutoCAD, Revit, project management tools). Monitor and maintain network infrastructure, including switches, firewalls, and VPNs. Collaborate with internal teams and third-party vendors to resolve complex technical issues. Document processes, configurations, and resolutions in the IT knowledge base. Assist with onboarding/offboarding processes and hardware provisioning. Essential Skills & Experience: Proven experience in a broad IT support role, engineering or construction sector experience an advantage but not essential. Strong knowledge of Windows 11, Active Directory, and Microsoft 365. Experience with mobile device management tools (e.g., Microsoft Intune, Knox). Familiarity with construction industry applications or willingness to learn quickly. Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs). Excellent troubleshooting and diagnostic skills across hardware, software, and network layers. Strong communication and documentation skills. Desirable Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in the UK. Driving license and access to a vehicle may be required for site visits. Occasional out-of-hours support may be necessary. Additional Notes: Location Disclosure: Please mention your location in your CV. Applications without location details may experience delays in processing. Eligibility: Only applicants with UK residency and full visa status will be considered. Applications from those outside of the UK will not be shortlisted. If you plan to relocate, please mention this in your CV or cover letter.
Sep 05, 2025
Contractor
Title : IT Systems Analyst (Contract) Fully on-site ; must be a car driver Location : Stansted Salary: Guide; 300 - 400 per day depending on experience We are seeking a versatile and proactive IT Systems Analyst (Contract). This role spans 1st to 3rd line support, with responsibilities ranging from endpoint management to application troubleshooting and network diagnostics. The ideal candidate will be hands-on, adaptable, and capable of working independently across a broad range of technologies. Key Responsibilities: Provide 1st to 3rd line support for end users across multiple sites and remote locations. Manage and support Windows 11 endpoints. Manage and support Android and iOS mobile devices. Application support for industry-specific software (e.g., AutoCAD, Revit, project management tools). Monitor and maintain network infrastructure, including switches, firewalls, and VPNs. Collaborate with internal teams and third-party vendors to resolve complex technical issues. Document processes, configurations, and resolutions in the IT knowledge base. Assist with onboarding/offboarding processes and hardware provisioning. Essential Skills & Experience: Proven experience in a broad IT support role, engineering or construction sector experience an advantage but not essential. Strong knowledge of Windows 11, Active Directory, and Microsoft 365. Experience with mobile device management tools (e.g., Microsoft Intune, Knox). Familiarity with construction industry applications or willingness to learn quickly. Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs). Excellent troubleshooting and diagnostic skills across hardware, software, and network layers. Strong communication and documentation skills. Desirable Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in the UK. Driving license and access to a vehicle may be required for site visits. Occasional out-of-hours support may be necessary. Additional Notes: Location Disclosure: Please mention your location in your CV. Applications without location details may experience delays in processing. Eligibility: Only applicants with UK residency and full visa status will be considered. Applications from those outside of the UK will not be shortlisted. If you plan to relocate, please mention this in your CV or cover letter.
Experis
Storage Engineer - SC Cleared - Hybrid
Experis Wellington, Shropshire
Remote Technical Services Engineer - Storage Engineer - Hybrid - Must have an active SC Clearance We are looking for an experienced Remote Technical Services Engineer to join our growing team and support a range of critical implementation, upgrade, and migration projects. With project demand increasing, this is an excellent opportunity for a skilled professional to make a real impact. Key Responsibilities for Remote Technical Services Engineer Perform implementation, upgrade, and migration project work for storage solutions. Deliver high-quality 2nd to 3rd line support for storage devices. Collaborate with the wider team to ensure reliable and efficient service delivery. Proactively manage personal workload to meet deadlines and project requirements. Essential Skills for Remote Technical Services Engineer 5-10 years' experience implementing, migrating, and supporting storage devices. Strong knowledge of file and block storage technologies. Experience with Dell EMC storage devices and Unisphere. Familiarity with Brocade SAN Switches and SanNav. Strong teamwork, communication, and problem-solving skills. Awareness of ITIL Service Management, including incident and change management. Desirable Skills for Remote Technical Services Engineer Experience with Veritas NetBackup. Knowledge of NetApp and HP storage devices. Understanding of HBA configuration, Multipathing, and server OS (Windows, Linux, AIX, Solaris). To apply, please send your CV to .
Sep 05, 2025
Contractor
Remote Technical Services Engineer - Storage Engineer - Hybrid - Must have an active SC Clearance We are looking for an experienced Remote Technical Services Engineer to join our growing team and support a range of critical implementation, upgrade, and migration projects. With project demand increasing, this is an excellent opportunity for a skilled professional to make a real impact. Key Responsibilities for Remote Technical Services Engineer Perform implementation, upgrade, and migration project work for storage solutions. Deliver high-quality 2nd to 3rd line support for storage devices. Collaborate with the wider team to ensure reliable and efficient service delivery. Proactively manage personal workload to meet deadlines and project requirements. Essential Skills for Remote Technical Services Engineer 5-10 years' experience implementing, migrating, and supporting storage devices. Strong knowledge of file and block storage technologies. Experience with Dell EMC storage devices and Unisphere. Familiarity with Brocade SAN Switches and SanNav. Strong teamwork, communication, and problem-solving skills. Awareness of ITIL Service Management, including incident and change management. Desirable Skills for Remote Technical Services Engineer Experience with Veritas NetBackup. Knowledge of NetApp and HP storage devices. Understanding of HBA configuration, Multipathing, and server OS (Windows, Linux, AIX, Solaris). To apply, please send your CV to .
Synlab
IT Infrastructure Engineer
Synlab Basildon, Essex
Job Title: IT Infrastructure Engineer Location: Basildon, Essex Salary: £47,810 - £54,710 per annum Job Type: Full-time, Permanent About the role: A skilled IT Infrastructure Analyst is needed to support the development and delivery of IT services across Pathology First and SYNLAB UK&I. This role provides direct support to the IT Operations Manager, ensuring our laboratory services have the theoretical and practical IT knowledge required to maintain a quality, compliant, and secure operational environment. The successful candidate will be a key contributor to our team, supporting daily operations and assisting with critical project work. Responsibilities: Your primary responsibility will be to support and maintain our server and network environments, including hands-on, third-line support for Microsoft Operating Systems (Windows 10, Server (Apply online only . You'll monitor and update jobs within the ITSM system, ensuring users are kept informed, and you'll adhere to established Incident Management and Request Fulfilment processes. You'll also be able to help maintain our cybersecurity footprint, making sure all areas of responsibility comply with relevant legislation. A significant part of the role involves collaboration, working with third-party suppliers to resolve issues, performing daily operational checks, and providing planned assistance for IT projects at remote sites as required. Also, you will be responsible for documentation, assisting with the creation and maintenance of Service Desk procedures and the Configuration Management Database, and updating the knowledge base with resolution information. This role offers the chance to continue your personal development through a blend of academic learning and practical experience. About You: Essential: Educated to A-Level or HND level. Proficiency in Desktop and Server Troubleshooting, as well as Network and Firewall Troubleshooting. Experience with Patching, Upgrade Lifecycle, Active Directory Management, and Group Policy Management. Strong knowledge of Microsoft Server OS and Microsoft Desktop OS. Proven ability in Personal Time Management, Stakeholder Management, and Teamwork. Desirable: A degree or equivalent qualification. Relevant IT qualifications such as MCP, CompTIA, or ITIL v4. Experience in the Healthcare sector. Knowledge of Cloud Computing. About Us: SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce. Our staff are crucial to our mission of making a positive impact on healthcare. We foster a culture of continuous personal development, providing scientists and staff with the support and resources needed to acquire new skills and advance their careers through learning and development opportunities, coaching, and clear career pathways. We encourage an open and collaborative culture where leaders act as role models, facilitate two-way communication, engage transparently with staff and stakeholders, and actively seek feedback and suggestions. Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is committed to equal opportunities and does not unlawfully discriminate based on any status or condition protected by applicable UK employment law. Please click the APPLY button to complete your application for this role. Candidates with the relevant experience or job titles of; VMWare, Microsoft Servers, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 3rd Line Support Engineer, Senior Network Support, Server Support Technician will also be considered for this role.
Sep 05, 2025
Full time
Job Title: IT Infrastructure Engineer Location: Basildon, Essex Salary: £47,810 - £54,710 per annum Job Type: Full-time, Permanent About the role: A skilled IT Infrastructure Analyst is needed to support the development and delivery of IT services across Pathology First and SYNLAB UK&I. This role provides direct support to the IT Operations Manager, ensuring our laboratory services have the theoretical and practical IT knowledge required to maintain a quality, compliant, and secure operational environment. The successful candidate will be a key contributor to our team, supporting daily operations and assisting with critical project work. Responsibilities: Your primary responsibility will be to support and maintain our server and network environments, including hands-on, third-line support for Microsoft Operating Systems (Windows 10, Server (Apply online only . You'll monitor and update jobs within the ITSM system, ensuring users are kept informed, and you'll adhere to established Incident Management and Request Fulfilment processes. You'll also be able to help maintain our cybersecurity footprint, making sure all areas of responsibility comply with relevant legislation. A significant part of the role involves collaboration, working with third-party suppliers to resolve issues, performing daily operational checks, and providing planned assistance for IT projects at remote sites as required. Also, you will be responsible for documentation, assisting with the creation and maintenance of Service Desk procedures and the Configuration Management Database, and updating the knowledge base with resolution information. This role offers the chance to continue your personal development through a blend of academic learning and practical experience. About You: Essential: Educated to A-Level or HND level. Proficiency in Desktop and Server Troubleshooting, as well as Network and Firewall Troubleshooting. Experience with Patching, Upgrade Lifecycle, Active Directory Management, and Group Policy Management. Strong knowledge of Microsoft Server OS and Microsoft Desktop OS. Proven ability in Personal Time Management, Stakeholder Management, and Teamwork. Desirable: A degree or equivalent qualification. Relevant IT qualifications such as MCP, CompTIA, or ITIL v4. Experience in the Healthcare sector. Knowledge of Cloud Computing. About Us: SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce. Our staff are crucial to our mission of making a positive impact on healthcare. We foster a culture of continuous personal development, providing scientists and staff with the support and resources needed to acquire new skills and advance their careers through learning and development opportunities, coaching, and clear career pathways. We encourage an open and collaborative culture where leaders act as role models, facilitate two-way communication, engage transparently with staff and stakeholders, and actively seek feedback and suggestions. Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is committed to equal opportunities and does not unlawfully discriminate based on any status or condition protected by applicable UK employment law. Please click the APPLY button to complete your application for this role. Candidates with the relevant experience or job titles of; VMWare, Microsoft Servers, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 3rd Line Support Engineer, Senior Network Support, Server Support Technician will also be considered for this role.
1st Line Support Engineer
Signet IT Wembley, Middlesex
About us We are a London based, friendly managed service provider with years of experience facilitating all aspects of IT infrastructure. Our expertise in understanding IT requirements, designing and scoping solutions, supporting and monitoring them, enables us to meet our customer's business objectives and needs. Signet Consultancy Ltd is looking for a 1st Line Support Engineer to join our team in Greater London. This position is responsible for the following: Provide 1st line support for on-site clients based in the UK. Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services. Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution. Troubleshoot, diagnose, and fix most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems. Work directly with senior engineers, to resolve complex issues as well as assist in project roll outs. Be proactive. You should always look for opportunities to improve what we do, improve customers IT systems, and find smarter ways to deliver excellent service. Maximize and promote system utilization by all users, providing relevant training where necessary. Maintain documentation for all systems (hardware and software). To include all applications installed and network topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory, Group Policy, DHCP and DNS An understanding of Wireless network technologies (UniFI) Understanding of SIP/IP Telephone Systems Understanding of Enterprise anti-virus suites in particular Bitdefender. An understanding of Back-up technologies (e.g., Veeam, MSP360, LiveVault) Undertake system monitoring, including disk space and maintenance to ensure system integrity, and minimization of down time. Must be a self-starter and have excellent time keeping management skills. Be organized, planful and prioritize varied workloads and work to strict deadlines. Knowledge of SharePoint. Desirable Certifications (Not Essential) Microsoft Certifications; Good understanding of Security; Firewalls / UTMs; Virtualsiation technologies; Hyper-V; VMware ESX; vSphere; vMotion configuration, management and support. Other skills and requirements. A great attitude! Good customer service skills. Presentable and excellent customer facing, communications and phone skills. Be commercial and show a keenness to understand the business. Enthusiastic, ability to motivate others and a positive willingness to get involved. Liaising with external support vendors. The candidate must be able and willing to go over and above for the customers and the company. Must be willing to get involved in all aspects of the business, which could be over and above the normal definition of their job role. The company promotes active learning and encourages staff to develop their individual careers. We believe and strive to ensure that the environment promotes this. The company strives to create opportunities for candidates to grow, realize their potential and to move to various roles within the business.
Sep 05, 2025
Full time
About us We are a London based, friendly managed service provider with years of experience facilitating all aspects of IT infrastructure. Our expertise in understanding IT requirements, designing and scoping solutions, supporting and monitoring them, enables us to meet our customer's business objectives and needs. Signet Consultancy Ltd is looking for a 1st Line Support Engineer to join our team in Greater London. This position is responsible for the following: Provide 1st line support for on-site clients based in the UK. Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services. Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution. Troubleshoot, diagnose, and fix most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems. Work directly with senior engineers, to resolve complex issues as well as assist in project roll outs. Be proactive. You should always look for opportunities to improve what we do, improve customers IT systems, and find smarter ways to deliver excellent service. Maximize and promote system utilization by all users, providing relevant training where necessary. Maintain documentation for all systems (hardware and software). To include all applications installed and network topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory, Group Policy, DHCP and DNS An understanding of Wireless network technologies (UniFI) Understanding of SIP/IP Telephone Systems Understanding of Enterprise anti-virus suites in particular Bitdefender. An understanding of Back-up technologies (e.g., Veeam, MSP360, LiveVault) Undertake system monitoring, including disk space and maintenance to ensure system integrity, and minimization of down time. Must be a self-starter and have excellent time keeping management skills. Be organized, planful and prioritize varied workloads and work to strict deadlines. Knowledge of SharePoint. Desirable Certifications (Not Essential) Microsoft Certifications; Good understanding of Security; Firewalls / UTMs; Virtualsiation technologies; Hyper-V; VMware ESX; vSphere; vMotion configuration, management and support. Other skills and requirements. A great attitude! Good customer service skills. Presentable and excellent customer facing, communications and phone skills. Be commercial and show a keenness to understand the business. Enthusiastic, ability to motivate others and a positive willingness to get involved. Liaising with external support vendors. The candidate must be able and willing to go over and above for the customers and the company. Must be willing to get involved in all aspects of the business, which could be over and above the normal definition of their job role. The company promotes active learning and encourages staff to develop their individual careers. We believe and strive to ensure that the environment promotes this. The company strives to create opportunities for candidates to grow, realize their potential and to move to various roles within the business.

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