Job Title: Central Clinical Administrator Salary: c. £28,750 (including London weighting) per annum Hours: 1 FTE, 37.5 hours per week, Monday to Friday, 9:30am to 5:30pm Contract type: 12-month fixed term contract, with the potential to become permanent Location: London The Charity James Place works to save the lives of men in suicidal crisis. We are a charity offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle. James Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts, but didn t find it. James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. The first James Place opened in June 2018 in Liverpool, the first of its kind in the UK. In 2022 we opened a new centre in London and in early in 2023 we launched an appeal to raise over £10m to fund three more centres across the country. Our third centre opened in Newcastle at the beginning of 2024, and we are currently raising funds to open a James Place in Birmingham. We have treated over 3,600 men in suicidal crisis to date. The opportunity This is an exciting opportunity to join our administration team during a time of growth and development across the charity. The successful candidate will take a key role in ensuring our operations and administration processes run as smoothly and efficiently as possible through central administration cover and project work. Person Specification You will be joining a small, dedicated, administration team at James Place and will regularly connect with the wider clinical and management teams. Whilst based within our London centre, your work will cross-cover all our centres and teams. This role requires someone with both excellent organisational and people skills with the ability to communicate, both verbally and in writing, with a range of stakeholders including men in distress. Your administration skills will be vital, and you will be able to work with a broad range of IT, including shared Outlook inboxes and calendars. You will feel comfortable using the full Office 365 suite and have the necessary organisation skills to maintain the highest standards of record keeping. You will support the wider teams to deliver our effective intervention, therefore an ability to work collaboratively is essential. You will be able to work proactively and have a high level of attention to detail. Skills, Knowledge, and Experience Essential Strong communication skills, both written and verbal Excellent interpersonal skills with the ability to remain calm and caring in challenging situations Ability to manage time effectively, prioritise workload and meet deadlines Ability to maintain accurate records and follow set procedures Strong IT skills with the ability to learn new systems quickly and efficiently Knowledge of relevant Data Protection Regulation Promote people s equality, diversity, and rights Ability to demonstrate and engage with James Place values: Focus, Bravery, Compassion, Hope, Respect, Professionalism Knowledge and understanding of safeguarding procedures A commitment to working with men who are experiencing a suicidal crisis, as well as their supporters Ability to work in a therapeutic environment A high level of attention to detail Ability to maintain your own personal safety and the safety of colleagues and visitors to the centre Desirable Experience of working in a therapeutic environment or health-based setting Knowledge of relevant Health and Safety procedures Principal accountabilities of the role Central Administration Covering daily administrative tasks and duties across all centres including: Being the first point of contact for referrers and men in distress, greeting visitors, answering the phone, booking appointments, and responding to email enquiries. Dealing with enquiries over email and telephone, scheduling/amending appointments and taking messages as required. Speaking to men in distress who have contacted the centre and, where appropriate, taking self-referrals over the phone. Processing referrals and maintaining accurate records at all times in line with our administrative procedures. Supporting users of the service to access information about other agencies. Maintaining a safe and tidy environment in all areas of the centre and monitoring/replenishing stocks. Completing electronic filing, shredding, and general office admin. Providing admin support to the wider team as required e.g. recording and sharing meeting minutes. Maintaining an effective appointment system ensuring all the resources at James Place are used efficiently. Recording and collating data to support the effective evaluation and monitoring of James Place. Providing occasional administrative support to the Centre Managers, Heads of Centre, and the Senior Management Team. Treating every person who contacts us with respect and offering them support in line with our values, policies, and procedures. Following Health and Safety procedures around safety alarms, security, heating, lighting, electrical equipment, and lone working. Project Work Supporting Centre Managers and Heads of Centre with specific project work including: Clinical Quality Governance Safeguarding and Incident Reporting Compliments, Concerns and Complaints Monitoring Data Collation and Evaluation Clinical Partnership We offer: Generous pension scheme Family friendly policies Death in service insurance scheme Enhanced holiday allowance with incremental rises after qualifying period Closing Date: 18/09/2025 Interviews: Week Commencing 22/09/2025 To apply, please submit your CV with a cover letter explaining why you are applying for this role. Please see details on our website. It is important to demonstrate you have the knowledge, skills and experience we are looking for in your CV and cover letter. Please keep your cover letter to less than 2 sides of A4. Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check. James Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker, or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion, and belief (including no belief), marriage or civil partnership status or sexual orientation. If you have a disability which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Sep 04, 2025
Full time
Job Title: Central Clinical Administrator Salary: c. £28,750 (including London weighting) per annum Hours: 1 FTE, 37.5 hours per week, Monday to Friday, 9:30am to 5:30pm Contract type: 12-month fixed term contract, with the potential to become permanent Location: London The Charity James Place works to save the lives of men in suicidal crisis. We are a charity offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle. James Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts, but didn t find it. James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. The first James Place opened in June 2018 in Liverpool, the first of its kind in the UK. In 2022 we opened a new centre in London and in early in 2023 we launched an appeal to raise over £10m to fund three more centres across the country. Our third centre opened in Newcastle at the beginning of 2024, and we are currently raising funds to open a James Place in Birmingham. We have treated over 3,600 men in suicidal crisis to date. The opportunity This is an exciting opportunity to join our administration team during a time of growth and development across the charity. The successful candidate will take a key role in ensuring our operations and administration processes run as smoothly and efficiently as possible through central administration cover and project work. Person Specification You will be joining a small, dedicated, administration team at James Place and will regularly connect with the wider clinical and management teams. Whilst based within our London centre, your work will cross-cover all our centres and teams. This role requires someone with both excellent organisational and people skills with the ability to communicate, both verbally and in writing, with a range of stakeholders including men in distress. Your administration skills will be vital, and you will be able to work with a broad range of IT, including shared Outlook inboxes and calendars. You will feel comfortable using the full Office 365 suite and have the necessary organisation skills to maintain the highest standards of record keeping. You will support the wider teams to deliver our effective intervention, therefore an ability to work collaboratively is essential. You will be able to work proactively and have a high level of attention to detail. Skills, Knowledge, and Experience Essential Strong communication skills, both written and verbal Excellent interpersonal skills with the ability to remain calm and caring in challenging situations Ability to manage time effectively, prioritise workload and meet deadlines Ability to maintain accurate records and follow set procedures Strong IT skills with the ability to learn new systems quickly and efficiently Knowledge of relevant Data Protection Regulation Promote people s equality, diversity, and rights Ability to demonstrate and engage with James Place values: Focus, Bravery, Compassion, Hope, Respect, Professionalism Knowledge and understanding of safeguarding procedures A commitment to working with men who are experiencing a suicidal crisis, as well as their supporters Ability to work in a therapeutic environment A high level of attention to detail Ability to maintain your own personal safety and the safety of colleagues and visitors to the centre Desirable Experience of working in a therapeutic environment or health-based setting Knowledge of relevant Health and Safety procedures Principal accountabilities of the role Central Administration Covering daily administrative tasks and duties across all centres including: Being the first point of contact for referrers and men in distress, greeting visitors, answering the phone, booking appointments, and responding to email enquiries. Dealing with enquiries over email and telephone, scheduling/amending appointments and taking messages as required. Speaking to men in distress who have contacted the centre and, where appropriate, taking self-referrals over the phone. Processing referrals and maintaining accurate records at all times in line with our administrative procedures. Supporting users of the service to access information about other agencies. Maintaining a safe and tidy environment in all areas of the centre and monitoring/replenishing stocks. Completing electronic filing, shredding, and general office admin. Providing admin support to the wider team as required e.g. recording and sharing meeting minutes. Maintaining an effective appointment system ensuring all the resources at James Place are used efficiently. Recording and collating data to support the effective evaluation and monitoring of James Place. Providing occasional administrative support to the Centre Managers, Heads of Centre, and the Senior Management Team. Treating every person who contacts us with respect and offering them support in line with our values, policies, and procedures. Following Health and Safety procedures around safety alarms, security, heating, lighting, electrical equipment, and lone working. Project Work Supporting Centre Managers and Heads of Centre with specific project work including: Clinical Quality Governance Safeguarding and Incident Reporting Compliments, Concerns and Complaints Monitoring Data Collation and Evaluation Clinical Partnership We offer: Generous pension scheme Family friendly policies Death in service insurance scheme Enhanced holiday allowance with incremental rises after qualifying period Closing Date: 18/09/2025 Interviews: Week Commencing 22/09/2025 To apply, please submit your CV with a cover letter explaining why you are applying for this role. Please see details on our website. It is important to demonstrate you have the knowledge, skills and experience we are looking for in your CV and cover letter. Please keep your cover letter to less than 2 sides of A4. Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check. James Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker, or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion, and belief (including no belief), marriage or civil partnership status or sexual orientation. If you have a disability which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Start Your Career in Project Management with ITonline Are you looking to benefit from a new career in project management? Start our project manager course today with no experience. If you are organised, competent, dependable, and can communicate well and motivate those around you, you could have a truly rewarding future as a Project Manager. We do this using our specialised programme, which focuses on placing candidates into gateway project management positions to build the foundation of a successful project manager career. Please note this career programme is designed for entry-level individuals with limited or no experience. If you are already an experienced project management professional, this programme may not be suitable, as we primarily focus on entry-level roles. Qualified Project Managers can easily earn between £450-£1,000 per day working on contracted positions, and salaries for lower-level and entry-level positions are also highly lucrative and in demand. Average Salaries in the Project Management Sector: Project Administrator - £26,000 Project Coordinator - £33,000 Junior Project Manager - £36,500 PRINCE2 Project Manager - £61,500 Senior Project Manager - £70,000+ Why Choose Our Project Management Training? With years of experience in project management training and expert recruitment support, we provide a seamless and often fast-tracked route into a new career in project management. Our training programme includes industry-recognised qualifications that are essential for securing a job in the project management sector. Employers across the UK and Europe recognise these certifications, helping you stand out in the competitive job market. Whether you are working full-time, part-time, or unemployed, this flexible training and recruitment package can be completed at your own pace-often in just a few weeks-allowing you to start your project management career as soon as possible. Industry-Recognised Qualifications We Offer Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ). This globally recognised certification teaches you the fundamental principles of project management. The APM is the only chartered project management group in the world. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide. It is essential for anyone looking to work in project management and provides a structured approach to managing projects effectively. Step 3 - Project Management Simulation With our exclusive online Project Management Simulation, you will experience a real-world project management environment by working through a simulated project alongside a Project Manager. This hands-on experience strengthens your understanding of project management principles and prepares you for your first role. Step 4 - Recruitment Support Once you are qualified for an entry-level project manager position, our recruitment support team will work with you to help secure your first role in the project management sector. We have been helping candidates start and build careers in project management since 2007, with a 4.9 Trustscore on Trustpilot. Our recruitment team provides: Full project manager CV reviews Guidance on suitable entry-level project management roles Mock job interviews to build your confidence Personalised support to help you secure your first project manager position Our Money-Back Guarantee If, after one year of passing your formal qualifications, we have been unable to help you secure a role in project management, we will refund your study fees (minus exam costs). However, most candidates secure their first project manager role within six months of qualifying. For those based near major cities like London, Manchester, Liverpool, or Birmingham, this timeframe is often reduced to under three months. Start Your Journey to Becoming a Project Manager Today! To make training accessible, we offer finance options of up to one year, allowing you to get qualified and start your new career in project management without having to cover all training costs upfront. One of our experienced project management career consultants will contact you within four working hours to answer any questions and help you take the first step toward becoming a Project Manager. We look forward to receiving your application and helping you achieve a successful and financially rewarding career in project management.
Sep 04, 2025
Full time
Start Your Career in Project Management with ITonline Are you looking to benefit from a new career in project management? Start our project manager course today with no experience. If you are organised, competent, dependable, and can communicate well and motivate those around you, you could have a truly rewarding future as a Project Manager. We do this using our specialised programme, which focuses on placing candidates into gateway project management positions to build the foundation of a successful project manager career. Please note this career programme is designed for entry-level individuals with limited or no experience. If you are already an experienced project management professional, this programme may not be suitable, as we primarily focus on entry-level roles. Qualified Project Managers can easily earn between £450-£1,000 per day working on contracted positions, and salaries for lower-level and entry-level positions are also highly lucrative and in demand. Average Salaries in the Project Management Sector: Project Administrator - £26,000 Project Coordinator - £33,000 Junior Project Manager - £36,500 PRINCE2 Project Manager - £61,500 Senior Project Manager - £70,000+ Why Choose Our Project Management Training? With years of experience in project management training and expert recruitment support, we provide a seamless and often fast-tracked route into a new career in project management. Our training programme includes industry-recognised qualifications that are essential for securing a job in the project management sector. Employers across the UK and Europe recognise these certifications, helping you stand out in the competitive job market. Whether you are working full-time, part-time, or unemployed, this flexible training and recruitment package can be completed at your own pace-often in just a few weeks-allowing you to start your project management career as soon as possible. Industry-Recognised Qualifications We Offer Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ). This globally recognised certification teaches you the fundamental principles of project management. The APM is the only chartered project management group in the world. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide. It is essential for anyone looking to work in project management and provides a structured approach to managing projects effectively. Step 3 - Project Management Simulation With our exclusive online Project Management Simulation, you will experience a real-world project management environment by working through a simulated project alongside a Project Manager. This hands-on experience strengthens your understanding of project management principles and prepares you for your first role. Step 4 - Recruitment Support Once you are qualified for an entry-level project manager position, our recruitment support team will work with you to help secure your first role in the project management sector. We have been helping candidates start and build careers in project management since 2007, with a 4.9 Trustscore on Trustpilot. Our recruitment team provides: Full project manager CV reviews Guidance on suitable entry-level project management roles Mock job interviews to build your confidence Personalised support to help you secure your first project manager position Our Money-Back Guarantee If, after one year of passing your formal qualifications, we have been unable to help you secure a role in project management, we will refund your study fees (minus exam costs). However, most candidates secure their first project manager role within six months of qualifying. For those based near major cities like London, Manchester, Liverpool, or Birmingham, this timeframe is often reduced to under three months. Start Your Journey to Becoming a Project Manager Today! To make training accessible, we offer finance options of up to one year, allowing you to get qualified and start your new career in project management without having to cover all training costs upfront. One of our experienced project management career consultants will contact you within four working hours to answer any questions and help you take the first step toward becoming a Project Manager. We look forward to receiving your application and helping you achieve a successful and financially rewarding career in project management.
Start Your Career in Project Management with ITonline Are you looking to benefit from a new career in project management? Start our project manager course today with no experience. If you are organised, competent, dependable, and can communicate well and motivate those around you, you could have a truly rewarding future as a Project Manager. We do this using our specialised programme, which focuses on placing candidates into gateway project management positions to build the foundation of a successful project manager career. Please note this career programme is designed for entry-level individuals with limited or no experience. If you are already an experienced project management professional, this programme may not be suitable, as we primarily focus on entry-level roles. Qualified Project Managers can easily earn between £450-£1,000 per day working on contracted positions, and salaries for lower-level and entry-level positions are also highly lucrative and in demand. Average Salaries in the Project Management Sector: Project Administrator - £26,000 Project Coordinator - £33,000 Junior Project Manager - £36,500 PRINCE2 Project Manager - £61,500 Senior Project Manager - £70,000+ Why Choose Our Project Management Training? With years of experience in project management training and expert recruitment support, we provide a seamless and often fast-tracked route into a new career in project management. Our training programme includes industry-recognised qualifications that are essential for securing a job in the project management sector. Employers across the UK and Europe recognise these certifications, helping you stand out in the competitive job market. Whether you are working full-time, part-time, or unemployed, this flexible training and recruitment package can be completed at your own pace-often in just a few weeks-allowing you to start your project management career as soon as possible. Industry-Recognised Qualifications We Offer Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ). This globally recognised certification teaches you the fundamental principles of project management. The APM is the only chartered project management group in the world. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide. It is essential for anyone looking to work in project management and provides a structured approach to managing projects effectively. Step 3 - Project Management Simulation With our exclusive online Project Management Simulation, you will experience a real-world project management environment by working through a simulated project alongside a Project Manager. This hands-on experience strengthens your understanding of project management principles and prepares you for your first role. Step 4 - Recruitment Support Once you are qualified for an entry-level project manager position, our recruitment support team will work with you to help secure your first role in the project management sector. We have been helping candidates start and build careers in project management since 2007, with a 4.9 Trustscore on Trustpilot. Our recruitment team provides: Full project manager CV reviews Guidance on suitable entry-level project management roles Mock job interviews to build your confidence Personalised support to help you secure your first project manager position Our Money-Back Guarantee If, after one year of passing your formal qualifications, we have been unable to help you secure a role in project management, we will refund your study fees (minus exam costs). However, most candidates secure their first project manager role within six months of qualifying. For those based near major cities like London, Manchester, Liverpool, or Birmingham, this timeframe is often reduced to under three months. Start Your Journey to Becoming a Project Manager Today! To make training accessible, we offer finance options of up to one year, allowing you to get qualified and start your new career in project management without having to cover all training costs upfront. One of our experienced project management career consultants will contact you within four working hours to answer any questions and help you take the first step toward becoming a Project Manager. We look forward to receiving your application and helping you achieve a successful and financially rewarding career in project management.
Sep 04, 2025
Full time
Start Your Career in Project Management with ITonline Are you looking to benefit from a new career in project management? Start our project manager course today with no experience. If you are organised, competent, dependable, and can communicate well and motivate those around you, you could have a truly rewarding future as a Project Manager. We do this using our specialised programme, which focuses on placing candidates into gateway project management positions to build the foundation of a successful project manager career. Please note this career programme is designed for entry-level individuals with limited or no experience. If you are already an experienced project management professional, this programme may not be suitable, as we primarily focus on entry-level roles. Qualified Project Managers can easily earn between £450-£1,000 per day working on contracted positions, and salaries for lower-level and entry-level positions are also highly lucrative and in demand. Average Salaries in the Project Management Sector: Project Administrator - £26,000 Project Coordinator - £33,000 Junior Project Manager - £36,500 PRINCE2 Project Manager - £61,500 Senior Project Manager - £70,000+ Why Choose Our Project Management Training? With years of experience in project management training and expert recruitment support, we provide a seamless and often fast-tracked route into a new career in project management. Our training programme includes industry-recognised qualifications that are essential for securing a job in the project management sector. Employers across the UK and Europe recognise these certifications, helping you stand out in the competitive job market. Whether you are working full-time, part-time, or unemployed, this flexible training and recruitment package can be completed at your own pace-often in just a few weeks-allowing you to start your project management career as soon as possible. Industry-Recognised Qualifications We Offer Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ). This globally recognised certification teaches you the fundamental principles of project management. The APM is the only chartered project management group in the world. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide. It is essential for anyone looking to work in project management and provides a structured approach to managing projects effectively. Step 3 - Project Management Simulation With our exclusive online Project Management Simulation, you will experience a real-world project management environment by working through a simulated project alongside a Project Manager. This hands-on experience strengthens your understanding of project management principles and prepares you for your first role. Step 4 - Recruitment Support Once you are qualified for an entry-level project manager position, our recruitment support team will work with you to help secure your first role in the project management sector. We have been helping candidates start and build careers in project management since 2007, with a 4.9 Trustscore on Trustpilot. Our recruitment team provides: Full project manager CV reviews Guidance on suitable entry-level project management roles Mock job interviews to build your confidence Personalised support to help you secure your first project manager position Our Money-Back Guarantee If, after one year of passing your formal qualifications, we have been unable to help you secure a role in project management, we will refund your study fees (minus exam costs). However, most candidates secure their first project manager role within six months of qualifying. For those based near major cities like London, Manchester, Liverpool, or Birmingham, this timeframe is often reduced to under three months. Start Your Journey to Becoming a Project Manager Today! To make training accessible, we offer finance options of up to one year, allowing you to get qualified and start your new career in project management without having to cover all training costs upfront. One of our experienced project management career consultants will contact you within four working hours to answer any questions and help you take the first step toward becoming a Project Manager. We look forward to receiving your application and helping you achieve a successful and financially rewarding career in project management.
Are you looking to benefit from a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future as a Project Manager. We do this using our specialised programme looking at placing candidates into gateway project management positions to build the foundation of a project management career. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Qualified Project Managers can easily earn between £450-£1,000 per day working on contracted positions and average salaries for lower level and entry level positions are also extremely lucrative and in high demand. Below are current average salaries in the sector for lower-level positions and fully trained Project Managers: Project Administrator - £26,000 Project Coordinator - £33,000 Junior Project Manager - £36,500 PRINCE2 Project Manager - £61,500 Senior Project Manager - £70,000+ Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector. The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.
Sep 04, 2025
Full time
Are you looking to benefit from a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future as a Project Manager. We do this using our specialised programme looking at placing candidates into gateway project management positions to build the foundation of a project management career. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Qualified Project Managers can easily earn between £450-£1,000 per day working on contracted positions and average salaries for lower level and entry level positions are also extremely lucrative and in high demand. Below are current average salaries in the sector for lower-level positions and fully trained Project Managers: Project Administrator - £26,000 Project Coordinator - £33,000 Junior Project Manager - £36,500 PRINCE2 Project Manager - £61,500 Senior Project Manager - £70,000+ Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector. The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.
Senior Database Administrator Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Package: 50,060 - 70,000 (depending on your suitability, qualifications, and level of experience) Working pattern: AWE operates a 9-day working fortnight. Clearance Level: You will need to obtain and maintain DV security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 10 years in order to apply for DV clearance. Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? AWE is currently recruiting for a Senior Database Administrator for the Operational Application Services group. AWE are embarking upon a business-wide transformation and our databases are central to our success. We seek a forward-thinking Senior DBA to join our team of database administrators looking after SQL Server and Oracle databases across on-premise and cloud platforms. Our databases underpin what we do from 3rd party application support, in-house development, data warehousing and business intelligence capability. What you'll do: Provide primary support for MS SQL and Oracle database environments including daily operations, backup and recovery, performance monitoring, tuning, and production support Install, upgrade, patch and manage the Oracle and MS SQL database estate Respond to incidents as appropriate to maintain/resume service Work with 3rd party suppliers as necessary to meet operational demands Define and test disaster recovery plans Coach and mentor junior members of the DBA team Define and implement best practises and standards with a focus on database security and auditing, ensuring database estate complies with industry best practices and AWE security requirements. Evaluate and deploy new database technologies including monitoring solutions Continual process improvement with a focus on automation of repeatable tasks Who are we looking for? We do need you to have the following: Good, demonstrable knowledge of administering SQL Server (SQL2014, SQL2019) and Oracle (19c) databases Experience of deploying Oracle WebLogic and Oracle Enterprise Manager Knowledge of SQL Database services within MS Azure Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Experience with design/development of databases Great communication skills - translate technical to non-technical and vice-versa Strong command of SQL and SQL server tools PowerShell and Unix Shell Scripting skills Advanced knowledge of database security, backup and recovery, and performance monitoring standards You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone involved in interviewing or making hiring decisions. Next steps: Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point above, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. Important things you need to know: We encourage you to apply promptly to avoid disappointment if applications are high and the role therefore closes. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Our interviews typically take place over Teams and for most roles are a 1 stage process.
Sep 02, 2025
Full time
Senior Database Administrator Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Package: 50,060 - 70,000 (depending on your suitability, qualifications, and level of experience) Working pattern: AWE operates a 9-day working fortnight. Clearance Level: You will need to obtain and maintain DV security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 10 years in order to apply for DV clearance. Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? AWE is currently recruiting for a Senior Database Administrator for the Operational Application Services group. AWE are embarking upon a business-wide transformation and our databases are central to our success. We seek a forward-thinking Senior DBA to join our team of database administrators looking after SQL Server and Oracle databases across on-premise and cloud platforms. Our databases underpin what we do from 3rd party application support, in-house development, data warehousing and business intelligence capability. What you'll do: Provide primary support for MS SQL and Oracle database environments including daily operations, backup and recovery, performance monitoring, tuning, and production support Install, upgrade, patch and manage the Oracle and MS SQL database estate Respond to incidents as appropriate to maintain/resume service Work with 3rd party suppliers as necessary to meet operational demands Define and test disaster recovery plans Coach and mentor junior members of the DBA team Define and implement best practises and standards with a focus on database security and auditing, ensuring database estate complies with industry best practices and AWE security requirements. Evaluate and deploy new database technologies including monitoring solutions Continual process improvement with a focus on automation of repeatable tasks Who are we looking for? We do need you to have the following: Good, demonstrable knowledge of administering SQL Server (SQL2014, SQL2019) and Oracle (19c) databases Experience of deploying Oracle WebLogic and Oracle Enterprise Manager Knowledge of SQL Database services within MS Azure Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Experience with design/development of databases Great communication skills - translate technical to non-technical and vice-versa Strong command of SQL and SQL server tools PowerShell and Unix Shell Scripting skills Advanced knowledge of database security, backup and recovery, and performance monitoring standards You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone involved in interviewing or making hiring decisions. Next steps: Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point above, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. Important things you need to know: We encourage you to apply promptly to avoid disappointment if applications are high and the role therefore closes. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Our interviews typically take place over Teams and for most roles are a 1 stage process.
Randstad Technologies Recruitment
Sunderland, Tyne And Wear
Senior SQL Database Administrator Location: Hybrid - Sunderland (with flexible working) Salary: Up to 55,000 + excellent benefits We're working with a respected organisation in Sunderland to recruit a Senior SQL Database Administrator . This is a fantastic opportunity to join an experienced IT team and take a lead role in the ongoing development, optimisation, and resilience of the organisation's database environment. You'll be responsible for maintaining high availability, supporting integrations across platforms, and ensuring the reliability and performance of systems critical to business operations. Key Responsibilities: Configure and manage high availability and disaster recovery solutions including Always On Availability Groups, mirroring, and clustering. Implement and test backup and recovery procedures to safeguard data. Monitor performance metrics and carry out tuning and optimisation as required. Support development and integration efforts across cloud and on-prem environments. Use version control tools (e.g. GitHub, Bitbucket) to manage database scripts and schema changes. Maintain comprehensive technical documentation and system records. Collaborate with software developers, analysts, and other teams to deliver scalable and secure database services. Provide 2nd/3rd line support and investigate root causes of system issues. What We're Looking For: Solid experience in SQL Server database administration. Strong understanding of high availability, backup, and recovery strategies. Proficient in writing and troubleshooting T-SQL. Experience with ETL tools (e.g. SSIS, Azure Data Factory, Informatica, Talend). Familiarity with version control and collaborative working in a support or project setting. Strong communication skills and a methodical, team-focused approach. Desirable (but not essential): Experience with open-source RDBMS (PostgreSQL, MySQL, MongoDB). Familiarity with Redgate tools (SQL Toolbelt, Backup Pro, SQL Monitor). Benefits: Up to 55,000 salary depending on experience 31 days annual leave plus bank holidays, with the option to buy more Flexible and hybrid working, including early Friday finishes Health Cash Plan - cashback on optical, dental, therapies, and more (includes free child cover) Access to private healthcare through the plan Generous pension scheme - up to 10% employer contribution Salary sacrifice scheme for electric vehicles Enhanced parental and family leave Business mileage allowance Life assurance (3x salary) Please note: This role is subject to a basic DBS check, funded by the employer. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Sep 02, 2025
Full time
Senior SQL Database Administrator Location: Hybrid - Sunderland (with flexible working) Salary: Up to 55,000 + excellent benefits We're working with a respected organisation in Sunderland to recruit a Senior SQL Database Administrator . This is a fantastic opportunity to join an experienced IT team and take a lead role in the ongoing development, optimisation, and resilience of the organisation's database environment. You'll be responsible for maintaining high availability, supporting integrations across platforms, and ensuring the reliability and performance of systems critical to business operations. Key Responsibilities: Configure and manage high availability and disaster recovery solutions including Always On Availability Groups, mirroring, and clustering. Implement and test backup and recovery procedures to safeguard data. Monitor performance metrics and carry out tuning and optimisation as required. Support development and integration efforts across cloud and on-prem environments. Use version control tools (e.g. GitHub, Bitbucket) to manage database scripts and schema changes. Maintain comprehensive technical documentation and system records. Collaborate with software developers, analysts, and other teams to deliver scalable and secure database services. Provide 2nd/3rd line support and investigate root causes of system issues. What We're Looking For: Solid experience in SQL Server database administration. Strong understanding of high availability, backup, and recovery strategies. Proficient in writing and troubleshooting T-SQL. Experience with ETL tools (e.g. SSIS, Azure Data Factory, Informatica, Talend). Familiarity with version control and collaborative working in a support or project setting. Strong communication skills and a methodical, team-focused approach. Desirable (but not essential): Experience with open-source RDBMS (PostgreSQL, MySQL, MongoDB). Familiarity with Redgate tools (SQL Toolbelt, Backup Pro, SQL Monitor). Benefits: Up to 55,000 salary depending on experience 31 days annual leave plus bank holidays, with the option to buy more Flexible and hybrid working, including early Friday finishes Health Cash Plan - cashback on optical, dental, therapies, and more (includes free child cover) Access to private healthcare through the plan Generous pension scheme - up to 10% employer contribution Salary sacrifice scheme for electric vehicles Enhanced parental and family leave Business mileage allowance Life assurance (3x salary) Please note: This role is subject to a basic DBS check, funded by the employer. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Join a respected financial services firm as a Senior IFA Administrator, where you'll play a vital role in supporting Office Managers and Financial Planners. This is a fantastic opportunity to take ownership of complex administration, deliver high-quality client service, and ensure compliance across all processes. Benefits: Salary: Up to 35,000 (DOE) 31 Days Holiday (Inclusive of Bank Holidays) Holiday entitlement increases with length of service. Pension auto-enrolment scheme - Salary sacrifice available Group Life Cover & Income Protection Company sick pay Employee Assistance Programme & Financial Wellbeing Support Hybrid: 2 days at home / 3 days in office Monday to Friday - 08:30 to 17:00 Location: Warwick Role & Responsibilities: Process new business (investments, pensions, protection, mortgages) Run risk profiles, fund switch reports, and valuations Prepare review packs, reports, and compliance documents Liaise with advisers, providers, and clients to keep cases on track Handle fund switches, withdrawals, and client instructions Maintain accurate client data and records Support colleagues with training and coaching where needed Required Skills & Experience: Minimum 5 years' IFA administration experience Strong pensions, investments, and protection knowledge Excellent organisational skills with attention to detail Confident communicator with strong client service focus Able to manage deadlines, multi-task, and work independently Compliance awareness, with solid platform and product knowledge Apply now to take the next step in your financial services career!
Sep 01, 2025
Full time
Join a respected financial services firm as a Senior IFA Administrator, where you'll play a vital role in supporting Office Managers and Financial Planners. This is a fantastic opportunity to take ownership of complex administration, deliver high-quality client service, and ensure compliance across all processes. Benefits: Salary: Up to 35,000 (DOE) 31 Days Holiday (Inclusive of Bank Holidays) Holiday entitlement increases with length of service. Pension auto-enrolment scheme - Salary sacrifice available Group Life Cover & Income Protection Company sick pay Employee Assistance Programme & Financial Wellbeing Support Hybrid: 2 days at home / 3 days in office Monday to Friday - 08:30 to 17:00 Location: Warwick Role & Responsibilities: Process new business (investments, pensions, protection, mortgages) Run risk profiles, fund switch reports, and valuations Prepare review packs, reports, and compliance documents Liaise with advisers, providers, and clients to keep cases on track Handle fund switches, withdrawals, and client instructions Maintain accurate client data and records Support colleagues with training and coaching where needed Required Skills & Experience: Minimum 5 years' IFA administration experience Strong pensions, investments, and protection knowledge Excellent organisational skills with attention to detail Confident communicator with strong client service focus Able to manage deadlines, multi-task, and work independently Compliance awareness, with solid platform and product knowledge Apply now to take the next step in your financial services career!
Financial Administrator (wealth management) Offices near Horsham/West Grinstead (Sussex) Boutique IFA with 400 private clients £35k basic salary plus discretionary bonuses My client are a boutique independent Chartered wealth planning firm with offices near Horsham who offer whole of market financial advice to HNW retirees, accumulators, local families and SME owners based across Sussex. In their current setup they manage the affairs of 400 clients with assets ranging greatly from basic cases up to £1m+ to invest. They give advice on pensions, investments, tax planning, cashflow modelling, retirement planning and protections etc. They have very longstanding relations stretching back 20 years. The business has grown organically since its inception 20 years ago with 2 Advisers and a full team of support staff and a senior paraplanner. They place exceptional customer satisfaction at the top of their priorities resulting in a very high rate of retention. Staff are encouraged to progress and develop as both professionals and individuals via ongoing CPD and industry exams which are funded by the business. They use a variety of platforms and analytical tools but use Xplan as their main back-office system. The Directors are creating a brand-new role for a Financial Administrator who will be responsible for conducting end to end administration and supporting with the entire back-office function within the business. Duties will include but are not limited to: processing new business, ongoing client servicing, preparing meeting packs ahead of meetings, dealing with any incoming queries, general office administration, drafting LOAs and LOVs and ad hoc admin support to advisers when necessary. This role is suitable for a candidate with at least 1 year of wealth management administration experience, ideally 2+ years, but team fit will be crucial for this role. Full training will be provided and an induction to get you up and running. If this role sounds of interest or any other roles I am working on please get in touch.
Sep 01, 2025
Full time
Financial Administrator (wealth management) Offices near Horsham/West Grinstead (Sussex) Boutique IFA with 400 private clients £35k basic salary plus discretionary bonuses My client are a boutique independent Chartered wealth planning firm with offices near Horsham who offer whole of market financial advice to HNW retirees, accumulators, local families and SME owners based across Sussex. In their current setup they manage the affairs of 400 clients with assets ranging greatly from basic cases up to £1m+ to invest. They give advice on pensions, investments, tax planning, cashflow modelling, retirement planning and protections etc. They have very longstanding relations stretching back 20 years. The business has grown organically since its inception 20 years ago with 2 Advisers and a full team of support staff and a senior paraplanner. They place exceptional customer satisfaction at the top of their priorities resulting in a very high rate of retention. Staff are encouraged to progress and develop as both professionals and individuals via ongoing CPD and industry exams which are funded by the business. They use a variety of platforms and analytical tools but use Xplan as their main back-office system. The Directors are creating a brand-new role for a Financial Administrator who will be responsible for conducting end to end administration and supporting with the entire back-office function within the business. Duties will include but are not limited to: processing new business, ongoing client servicing, preparing meeting packs ahead of meetings, dealing with any incoming queries, general office administration, drafting LOAs and LOVs and ad hoc admin support to advisers when necessary. This role is suitable for a candidate with at least 1 year of wealth management administration experience, ideally 2+ years, but team fit will be crucial for this role. Full training will be provided and an induction to get you up and running. If this role sounds of interest or any other roles I am working on please get in touch.
We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries. The Supporter Care team at Alzheimer s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Executives handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity. This role will be known internally as Supporter Care Executive Main duties and responsibilities of the role: Supporter engagement Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials. Managing email enquiries, either by responding or forwarding as necessary. Responding to written enquiries received in the post. Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors. Recording feedback received by the charity and assisting in the resolution of complaints. Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity. Donation processing, database and general administration Processing donations from telephone calls and mailings, acknowledging supporters appropriately. In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin. Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary. Processing and thanking donations relating to regional fundraising and sporting events. Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary. Opening and batching incoming post. Updating team procedures as required. Archiving, scanning and filing documents. What we are looking for: Experience of working in a customer facing role. Experience of handling queries and complaints. Confidence working with computers good knowledge of Word, Excel, Outlook and CRM databases. Excellent written and spoken communication skills. Engaging and professional telephone manner. Ability to work with a high level of accuracy and attention to detail. Good organisational skills and the ability to prioritise workload. Professional and hard-working team player. Outgoing, enthusiastic and able to remain calm under pressure Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £24,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 21st September 2025 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises World Class levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation. We were also listed in the prestigious Best Companies lists: 18th in the 100 Best Large Companies to Work For in the UK. 10th in the 50 Best Companies to Work For in the East of England. 2nd in the 30 Best Companies to Work For in the Charity Sector. ARUK really does look after its people, where you will be able to add value and make a difference. To view further details about working for us and the benefits we offer, please visit Alzheimer s Research UK
Sep 01, 2025
Full time
We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries. The Supporter Care team at Alzheimer s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Executives handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity. This role will be known internally as Supporter Care Executive Main duties and responsibilities of the role: Supporter engagement Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials. Managing email enquiries, either by responding or forwarding as necessary. Responding to written enquiries received in the post. Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors. Recording feedback received by the charity and assisting in the resolution of complaints. Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity. Donation processing, database and general administration Processing donations from telephone calls and mailings, acknowledging supporters appropriately. In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin. Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary. Processing and thanking donations relating to regional fundraising and sporting events. Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary. Opening and batching incoming post. Updating team procedures as required. Archiving, scanning and filing documents. What we are looking for: Experience of working in a customer facing role. Experience of handling queries and complaints. Confidence working with computers good knowledge of Word, Excel, Outlook and CRM databases. Excellent written and spoken communication skills. Engaging and professional telephone manner. Ability to work with a high level of accuracy and attention to detail. Good organisational skills and the ability to prioritise workload. Professional and hard-working team player. Outgoing, enthusiastic and able to remain calm under pressure Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £24,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 21st September 2025 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises World Class levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation. We were also listed in the prestigious Best Companies lists: 18th in the 100 Best Large Companies to Work For in the UK. 10th in the 50 Best Companies to Work For in the East of England. 2nd in the 30 Best Companies to Work For in the Charity Sector. ARUK really does look after its people, where you will be able to add value and make a difference. To view further details about working for us and the benefits we offer, please visit Alzheimer s Research UK
Can you bring your financial expertise to help strengthen the UK's leading patient-led kidney charity? The National Kidney Federation (NKF) is a unique, independent UK charity run by kidney patients for kidney patients. They are seeking a talented and motivated Senior Accounts Administrator to lead on all aspects of their financial management and administration, ensuring this vital organisation continues to thrive and deliver for patients across the UK. Job Title: Senior Accounts Administrator Reporting to: Office Manager Location: NKF HQ (North Nottinghamshire) Salary: £30,000 Hours: 36 hours per week Perks and Benefits: At NKF, they value their people and offer a supportive working environment with: - Up to six weeks of annual leave (25 days rising to 30), plus bank holidays - Early Friday finish and Christmas shutdown - Pension scheme with up to 8% employer contribution - Death in service insurance worth three times your salary - Free car parking at HQ About the Role As Senior Accounts Administrator , you will be the backbone of NKF's financial operations. From preparing budgets and forecasts, to managing payroll, pensions, and reconciliations, your work will ensure the charity's resources are used effectively to support kidney patients nationwide. You'll produce clear, accurate financial reports for trustees and colleagues, helping them make informed decisions, and provide insight to support fundraising, grant applications, and new initiatives. This is a hands-on role with both strategic and day-to-day responsibilities, perfect for someone who enjoys variety and wants to make a meaningful difference through their work. Key Responsibilities: - Lead on annual budgets, forecasts, and long-term financial plans - Produce month-end and year-end accounts in line with charity finance law and SORP - Oversee payroll, pensions, HMRC returns, reconciliations, and expenditure controls - Liaise with auditors and coordinate annual audits - Provide financial insight to trustees, management, and non-financial colleagues - Support fundraising and income-generating activities through financial analysis - Manage day-to-day accounts admin including expenses, invoicing, and supplier queries About You: We're looking for a detail-focused, proactive, and collaborative finance professional who is ready to take ownership of NKF's financial processes. You'll combine technical expertise with the ability to explain numbers clearly to non-financial colleagues and trustees. You'll need: - An AAT qualification (or equivalent) - Strong knowledge of charity finance law, SORP, and regulatory requirements - Experience in budgeting, forecasting, and financial planning - IT proficiency with strong accounting systems skills (e.g. Xero, CRM, Microsoft, Blackbaud) - Excellent communication and organisational skills This is a chance to join NKF at an exciting time. With a growing reputation, a refreshed five-year strategy, and a committed team, you'll have the opportunity to use your financial skills to make a lasting difference for kidney patients across the UK. How to Apply: Please get in touch with Priya Vencatasawmy at Charity People. The role will close on 19th September at 12pm. Interviews will take place w/c 22nd September. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Sep 01, 2025
Full time
Can you bring your financial expertise to help strengthen the UK's leading patient-led kidney charity? The National Kidney Federation (NKF) is a unique, independent UK charity run by kidney patients for kidney patients. They are seeking a talented and motivated Senior Accounts Administrator to lead on all aspects of their financial management and administration, ensuring this vital organisation continues to thrive and deliver for patients across the UK. Job Title: Senior Accounts Administrator Reporting to: Office Manager Location: NKF HQ (North Nottinghamshire) Salary: £30,000 Hours: 36 hours per week Perks and Benefits: At NKF, they value their people and offer a supportive working environment with: - Up to six weeks of annual leave (25 days rising to 30), plus bank holidays - Early Friday finish and Christmas shutdown - Pension scheme with up to 8% employer contribution - Death in service insurance worth three times your salary - Free car parking at HQ About the Role As Senior Accounts Administrator , you will be the backbone of NKF's financial operations. From preparing budgets and forecasts, to managing payroll, pensions, and reconciliations, your work will ensure the charity's resources are used effectively to support kidney patients nationwide. You'll produce clear, accurate financial reports for trustees and colleagues, helping them make informed decisions, and provide insight to support fundraising, grant applications, and new initiatives. This is a hands-on role with both strategic and day-to-day responsibilities, perfect for someone who enjoys variety and wants to make a meaningful difference through their work. Key Responsibilities: - Lead on annual budgets, forecasts, and long-term financial plans - Produce month-end and year-end accounts in line with charity finance law and SORP - Oversee payroll, pensions, HMRC returns, reconciliations, and expenditure controls - Liaise with auditors and coordinate annual audits - Provide financial insight to trustees, management, and non-financial colleagues - Support fundraising and income-generating activities through financial analysis - Manage day-to-day accounts admin including expenses, invoicing, and supplier queries About You: We're looking for a detail-focused, proactive, and collaborative finance professional who is ready to take ownership of NKF's financial processes. You'll combine technical expertise with the ability to explain numbers clearly to non-financial colleagues and trustees. You'll need: - An AAT qualification (or equivalent) - Strong knowledge of charity finance law, SORP, and regulatory requirements - Experience in budgeting, forecasting, and financial planning - IT proficiency with strong accounting systems skills (e.g. Xero, CRM, Microsoft, Blackbaud) - Excellent communication and organisational skills This is a chance to join NKF at an exciting time. With a growing reputation, a refreshed five-year strategy, and a committed team, you'll have the opportunity to use your financial skills to make a lasting difference for kidney patients across the UK. How to Apply: Please get in touch with Priya Vencatasawmy at Charity People. The role will close on 19th September at 12pm. Interviews will take place w/c 22nd September. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Senior IFA Administrator Opportunity- Dundee/Perth Area Reed is proud to be representing our client, a well-respected Financial Planning Business who believes their people are the heart of everything they do. Their collaborative, approachable, and client-focused culture sets them apart-and they're looking for someone who shares these values to join their team in Dundee/Perth Area. We're currently seeking a proactive and detail-oriented Senior IFA Administrator to support our clients financial planning team. This is a fantastic opportunity for someone with experience in financial services who thrives in a supportive role and is passionate about delivering excellence. What You'll Be Doing • Deliver accurate and timely annual client reviews using tools like FE Analytics• Prepare drawdown reviews and provide technical input on tax and pension matters• Process client transactions including fund switches, withdrawals, and contributions• Maintain client records across platforms such MoneyInfo• Raise fees and manage documentation for adviser submissions• Submit new business and input data into Intelliflo• Troubleshoot system issues and support service case management• Assist in preparing financial plans and improving internal processes• Provide technical and administrative support to advisers• Prepare compliant documentation including recommendation reports and deeds of assignment What We're Looking For • Experience in a technical or administrative role within a financial planning setting• Strong understanding of pensions, investments, and financial products• Familiarity with platforms like FE Analytics, Voyant, and MoneyInfo• High attention to detail and strong analytical skills• Excellent communication and organisational abilities• Proficiency in Microsoft Office and financial software• A collaborative, adaptable, and solution-oriented mindset Why Join Our Clients Team? They are described as medium-sized firm with a small-firm feel, where your growth and development are truly in your hands. Full support is provided towards your personal and professional goals every step of the way. What You'll Get • Highly competitive salary DOE• 31 days holiday + buy/sell scheme• Generous pension contribution & life insurance• Continuous training & development• Birthday gift & Perkbox discounts• Professional subscriptions• Volunteering day• Regular team socials• Enhanced paid leave (maternity, paternity, adoption, bereavement, sick pay Ready to take your career to the next level? Apply today and make a real difference. For a confidential chat, please contact Pauline Low at Reed on or via LinkedIn
Sep 01, 2025
Full time
Senior IFA Administrator Opportunity- Dundee/Perth Area Reed is proud to be representing our client, a well-respected Financial Planning Business who believes their people are the heart of everything they do. Their collaborative, approachable, and client-focused culture sets them apart-and they're looking for someone who shares these values to join their team in Dundee/Perth Area. We're currently seeking a proactive and detail-oriented Senior IFA Administrator to support our clients financial planning team. This is a fantastic opportunity for someone with experience in financial services who thrives in a supportive role and is passionate about delivering excellence. What You'll Be Doing • Deliver accurate and timely annual client reviews using tools like FE Analytics• Prepare drawdown reviews and provide technical input on tax and pension matters• Process client transactions including fund switches, withdrawals, and contributions• Maintain client records across platforms such MoneyInfo• Raise fees and manage documentation for adviser submissions• Submit new business and input data into Intelliflo• Troubleshoot system issues and support service case management• Assist in preparing financial plans and improving internal processes• Provide technical and administrative support to advisers• Prepare compliant documentation including recommendation reports and deeds of assignment What We're Looking For • Experience in a technical or administrative role within a financial planning setting• Strong understanding of pensions, investments, and financial products• Familiarity with platforms like FE Analytics, Voyant, and MoneyInfo• High attention to detail and strong analytical skills• Excellent communication and organisational abilities• Proficiency in Microsoft Office and financial software• A collaborative, adaptable, and solution-oriented mindset Why Join Our Clients Team? They are described as medium-sized firm with a small-firm feel, where your growth and development are truly in your hands. Full support is provided towards your personal and professional goals every step of the way. What You'll Get • Highly competitive salary DOE• 31 days holiday + buy/sell scheme• Generous pension contribution & life insurance• Continuous training & development• Birthday gift & Perkbox discounts• Professional subscriptions• Volunteering day• Regular team socials• Enhanced paid leave (maternity, paternity, adoption, bereavement, sick pay Ready to take your career to the next level? Apply today and make a real difference. For a confidential chat, please contact Pauline Low at Reed on or via LinkedIn
City & Capital are currently representing a highly respected & fast-growing property finance lender who are achieving exciting growth. They have engaged our services to appoint a confident & experienced Salesforce Development Lead who will take oversight of the companies CRM and associated tools. The Company Our client is known for supporting property developers & investors with access to funds for important property projects. Solutions include commercial mortgages, bridging finance & BTL. Our client are a leading player in their sector & ahead of the pack in terms of innovation and engagement with tech and systems that drive business performance and lending efficiency. The Department & Team The Salesforce Development lead is a senior member of the IT department and will work closely with the Head of IT and CTO on critical projects, driven by Salesforce. As our client is set to scale considerably over the coming period, please note that a key expectation for this role will be to build & grow a team of Salesforce & MuleSoft specialists to meet commercial and operational objectives. This is likely to consider administrators, consultants and developers. Our client currently operates a small but effective IT team, though this is set to scale as the company embarks on its technology focus and growth. The department works closely with senior leaders & users in operational departments, so the capacity to communicate across the business is a critical requirement for Salesforce Development Lead. Role Overview As Salesforce Development Lead you will take full ownership of the internal platform & related integration tools and will therefore be required to be an excellent Player/Manager in approach - confident when setting objectives and strategies and happy to roll up sleeves to tackle tasks head on. You will work with the broader IT team on joined up projects & business transformation from a technology perspective. Responsibilities Technical and strategic owner of internal Salesforce initiatives Lead the design, development, configuration & deployment of Salesforce solutions Ensure the platform is secure and protected from threats at all times Translate business needs in to technical projects that deliver improvements Own the integration strategy to deliver scalable API based connections Manage the external support and technical panel Act as the Lead Project Manager for all Salesforce & platform related projects Take responsibility for platform governance and best practice Deliver robust business reports & dashboards using Salesforce native tools Manage all external IT vendors of the company Candidate Requirements Proven experience in a Salesforce Developer or Architect, ideally with leadership Salesforce certifications (Eg, Platform Developer II, Application Architect etc ) MuleSoft certifications (Developer or Integration Architect) Familiarity with DevOps practices and CI/CD tools in the Salesforce ecosystem Deep knowledge of Salesforce platform architecture, development, configurations Strong understanding of MuleSoft and API lead integration strategies Exceptional project management and leadership skills On Offer Our client is ideally looking to pay up to c£100k as a basic salary for the ideal individual, relevant to experience and qualifications. Higher offers may be considered for exceptional experience. Salary will be complemented by access to our client's favourable bonus structure too, which will significantly increase year on year earnings. Most notably, this is a genuine opportunity to join one of the UK's fastest growing companies at an extremely exciting time for their business. The focus for 2025 and beyond is very much on business transformation, driven by technology. So as Salesforce Development Lead, this will put you front and centre within the business and it's key projects. Our client operates a strong and proven promote from within policy too, meaning opportunities to propel salary & career standing forward within may be prevalent, where excellent performance is delivered. Happy to expand on this should we speak. Due to the highly collaborative nature of this role & the IT team, you will be based our clients Mayfair HQ Monday - Friday. Next Steps There is a reasonable amount of urgency to fill this position in line with objectives. Due to the nature of the role & opportunity, you do not expect it to be on the market for long! If this role does sound like one that you are both qualified for and interested in, then we look forward to your application as soon as possible. Once we have reviewed your application we will be in touch with an update. We look forward to hearing from you.
Sep 01, 2025
Full time
City & Capital are currently representing a highly respected & fast-growing property finance lender who are achieving exciting growth. They have engaged our services to appoint a confident & experienced Salesforce Development Lead who will take oversight of the companies CRM and associated tools. The Company Our client is known for supporting property developers & investors with access to funds for important property projects. Solutions include commercial mortgages, bridging finance & BTL. Our client are a leading player in their sector & ahead of the pack in terms of innovation and engagement with tech and systems that drive business performance and lending efficiency. The Department & Team The Salesforce Development lead is a senior member of the IT department and will work closely with the Head of IT and CTO on critical projects, driven by Salesforce. As our client is set to scale considerably over the coming period, please note that a key expectation for this role will be to build & grow a team of Salesforce & MuleSoft specialists to meet commercial and operational objectives. This is likely to consider administrators, consultants and developers. Our client currently operates a small but effective IT team, though this is set to scale as the company embarks on its technology focus and growth. The department works closely with senior leaders & users in operational departments, so the capacity to communicate across the business is a critical requirement for Salesforce Development Lead. Role Overview As Salesforce Development Lead you will take full ownership of the internal platform & related integration tools and will therefore be required to be an excellent Player/Manager in approach - confident when setting objectives and strategies and happy to roll up sleeves to tackle tasks head on. You will work with the broader IT team on joined up projects & business transformation from a technology perspective. Responsibilities Technical and strategic owner of internal Salesforce initiatives Lead the design, development, configuration & deployment of Salesforce solutions Ensure the platform is secure and protected from threats at all times Translate business needs in to technical projects that deliver improvements Own the integration strategy to deliver scalable API based connections Manage the external support and technical panel Act as the Lead Project Manager for all Salesforce & platform related projects Take responsibility for platform governance and best practice Deliver robust business reports & dashboards using Salesforce native tools Manage all external IT vendors of the company Candidate Requirements Proven experience in a Salesforce Developer or Architect, ideally with leadership Salesforce certifications (Eg, Platform Developer II, Application Architect etc ) MuleSoft certifications (Developer or Integration Architect) Familiarity with DevOps practices and CI/CD tools in the Salesforce ecosystem Deep knowledge of Salesforce platform architecture, development, configurations Strong understanding of MuleSoft and API lead integration strategies Exceptional project management and leadership skills On Offer Our client is ideally looking to pay up to c£100k as a basic salary for the ideal individual, relevant to experience and qualifications. Higher offers may be considered for exceptional experience. Salary will be complemented by access to our client's favourable bonus structure too, which will significantly increase year on year earnings. Most notably, this is a genuine opportunity to join one of the UK's fastest growing companies at an extremely exciting time for their business. The focus for 2025 and beyond is very much on business transformation, driven by technology. So as Salesforce Development Lead, this will put you front and centre within the business and it's key projects. Our client operates a strong and proven promote from within policy too, meaning opportunities to propel salary & career standing forward within may be prevalent, where excellent performance is delivered. Happy to expand on this should we speak. Due to the highly collaborative nature of this role & the IT team, you will be based our clients Mayfair HQ Monday - Friday. Next Steps There is a reasonable amount of urgency to fill this position in line with objectives. Due to the nature of the role & opportunity, you do not expect it to be on the market for long! If this role does sound like one that you are both qualified for and interested in, then we look forward to your application as soon as possible. Once we have reviewed your application we will be in touch with an update. We look forward to hearing from you.
Senior IFA Administrator - Financial Planning Location: Warwick Salary: Up to £35,000 DOE Benefits Full-Time Permanent NJR Recruitment is delighted to be representing a highly respected and growing financial planning firm, now seeking an experienced Senior IFA Administrator to join their Warwick office. This is a varied and rewarding role where you'll be supporting Office Managers and Financial Planners in delivering a high-quality, compliant service to clients. You'll also act as a role model to the administration team, sharing expertise and helping to develop others. Key Responsibilities Prepare valuation reports, performance documentation, and adviser review packs Process new business and ensure all compliance documentation is in place Liaise with providers to obtain policy information, illustrations, and valuations Manage client instructions, withdrawals, and fund switches in line with FCA and MiFID II requirements Maintain accurate client records on the back-office system Provide post-review summaries to clients and keep them updated on progress Support complex cases across investments, pensions, protection, and mortgages Assist with research and prepare fund switch reports using FE Analytics Mentor and coach junior administrators to ensure consistent quality What We're Looking For Minimum of 5 years' experience as an IFA Administrator Proven ability to handle complex client work and high-profile cases Excellent communication and relationship management skills Strong technical knowledge of financial products and compliance requirements Proficient in back-office systems and Microsoft Office Exceptional attention to detail and organisational skills What's on Offer Salary up to £35,000 DOE 3% employer pension contribution 23 days holiday bank holidays (rising with service) Life cover (4x salary), income protection, company sick pay Employee Assistance Programme & financial wellbeing support Hybrid working - up to 2 days WFH Apply Now If you are a skilled financial planning administrator ready to take on a senior role in a supportive and forward-thinking business, we'd love to hear from you. Apply today NJR15961
Sep 01, 2025
Full time
Senior IFA Administrator - Financial Planning Location: Warwick Salary: Up to £35,000 DOE Benefits Full-Time Permanent NJR Recruitment is delighted to be representing a highly respected and growing financial planning firm, now seeking an experienced Senior IFA Administrator to join their Warwick office. This is a varied and rewarding role where you'll be supporting Office Managers and Financial Planners in delivering a high-quality, compliant service to clients. You'll also act as a role model to the administration team, sharing expertise and helping to develop others. Key Responsibilities Prepare valuation reports, performance documentation, and adviser review packs Process new business and ensure all compliance documentation is in place Liaise with providers to obtain policy information, illustrations, and valuations Manage client instructions, withdrawals, and fund switches in line with FCA and MiFID II requirements Maintain accurate client records on the back-office system Provide post-review summaries to clients and keep them updated on progress Support complex cases across investments, pensions, protection, and mortgages Assist with research and prepare fund switch reports using FE Analytics Mentor and coach junior administrators to ensure consistent quality What We're Looking For Minimum of 5 years' experience as an IFA Administrator Proven ability to handle complex client work and high-profile cases Excellent communication and relationship management skills Strong technical knowledge of financial products and compliance requirements Proficient in back-office systems and Microsoft Office Exceptional attention to detail and organisational skills What's on Offer Salary up to £35,000 DOE 3% employer pension contribution 23 days holiday bank holidays (rising with service) Life cover (4x salary), income protection, company sick pay Employee Assistance Programme & financial wellbeing support Hybrid working - up to 2 days WFH Apply Now If you are a skilled financial planning administrator ready to take on a senior role in a supportive and forward-thinking business, we'd love to hear from you. Apply today NJR15961
Our client is a successful and established IFA firm in Shoreham and they are currently looking for an experienced Financial Services Administrator to join the team We are looking for an experienced IFA Administrator used to dealing with multiple platforms and fund switching You will be processing Investments and Pension work so the successful candidate will come from a similar background this is an office based role in Shoreham The base has been set up to £37000 for the right person which makes it one of the best paying Senior IFA Administrator role in the local region
Sep 01, 2025
Full time
Our client is a successful and established IFA firm in Shoreham and they are currently looking for an experienced Financial Services Administrator to join the team We are looking for an experienced IFA Administrator used to dealing with multiple platforms and fund switching You will be processing Investments and Pension work so the successful candidate will come from a similar background this is an office based role in Shoreham The base has been set up to £37000 for the right person which makes it one of the best paying Senior IFA Administrator role in the local region
We are currently recruiting for a boutique Wealth Management firm in Berkhamstead who are looking to recruit a Financial Planning Administrator Job Overview To offer financial planning support to advisers, paraplanners and the practice to ensure the client receives high quality financial advice. Primarily prepare for client meetings, manage and process all aspects of pre-sale and post-sale administration to ensure cases are chased through pipeline as quickly as possible. The opportunity for progression into a Paraplanner or Senior Administrator role in the future. Responsibilities and Duties Post-sale administration completed, adding clients' information to intelligent office database, creating new, and updating Wealth Report. Prepare and gather information e.g. CETVs, Illustrations, LOAs and Policy information checklists for complex cases. New Business and Review Case administration, submission of applications to providers,online application and complete manual application forms, ensure case is in force as soon as possible. Prepare and maintain client files, including meeting compliance standards. Assist paraplanner with administration where required. Occasional basic report writing, to include Bed & ISA, Fund Switches, Reviews, Withdrawals etc. Client liaison and complaint handling. Assist with general administration duties when colleagues are absent. Mentor colleagues to develop specialist administration skills. Qualifications Essential: Minimum of 2 years' experience working in a Financial Planning Advisers environment GCSE English & Math's (C or above) Understand the financial planning process, including MIFID & GDPR. Experience dealing with platform providers e.g., Prudential, Aegon Arc, OMW, Fidelity, Elevate (e.g NB Applications, sell downs, phasing, withdrawals) A working knowledge of intelligent office, avello office or a similar back office system Proficient in processing new business applications and managing pipeline cases. Excellent written and communication skills. Problem solving, finding solutions to complex issues. Analytical and ability to interpret data. Meticulous attention to detail Happy to work independently and as part of a team. Ability to prioritise and plan own workload. Customer Focus, Client liaison and Complaint handling. Desired: Exposure to DB Pensions and Pension Transfer administration Working towards Industry recognised exams, Level 4 CII
Sep 01, 2025
Full time
We are currently recruiting for a boutique Wealth Management firm in Berkhamstead who are looking to recruit a Financial Planning Administrator Job Overview To offer financial planning support to advisers, paraplanners and the practice to ensure the client receives high quality financial advice. Primarily prepare for client meetings, manage and process all aspects of pre-sale and post-sale administration to ensure cases are chased through pipeline as quickly as possible. The opportunity for progression into a Paraplanner or Senior Administrator role in the future. Responsibilities and Duties Post-sale administration completed, adding clients' information to intelligent office database, creating new, and updating Wealth Report. Prepare and gather information e.g. CETVs, Illustrations, LOAs and Policy information checklists for complex cases. New Business and Review Case administration, submission of applications to providers,online application and complete manual application forms, ensure case is in force as soon as possible. Prepare and maintain client files, including meeting compliance standards. Assist paraplanner with administration where required. Occasional basic report writing, to include Bed & ISA, Fund Switches, Reviews, Withdrawals etc. Client liaison and complaint handling. Assist with general administration duties when colleagues are absent. Mentor colleagues to develop specialist administration skills. Qualifications Essential: Minimum of 2 years' experience working in a Financial Planning Advisers environment GCSE English & Math's (C or above) Understand the financial planning process, including MIFID & GDPR. Experience dealing with platform providers e.g., Prudential, Aegon Arc, OMW, Fidelity, Elevate (e.g NB Applications, sell downs, phasing, withdrawals) A working knowledge of intelligent office, avello office or a similar back office system Proficient in processing new business applications and managing pipeline cases. Excellent written and communication skills. Problem solving, finding solutions to complex issues. Analytical and ability to interpret data. Meticulous attention to detail Happy to work independently and as part of a team. Ability to prioritise and plan own workload. Customer Focus, Client liaison and Complaint handling. Desired: Exposure to DB Pensions and Pension Transfer administration Working towards Industry recognised exams, Level 4 CII
Our client, an independent firm of actuaries and employee benefit consultants, are currently looking for a Associate Pensions Consultant to help support in managing relationships with a portfolio of clients, with a focus on DB pensions consulting. This is a great opportunity for someone who is either an existing Associate Consultant, or perhaps a Senior Pensions Administrator, who is looking to progress in the consultancy space and eventually manage their own portfolio of clients and the supervision of more junior consultants Candidates will be responsible for providing support and assistance to more senior consultants in the design and implementation of innovative funding, investment and contribution strategies for pension schemes. You will be responsible for helping to support with the preparation of packs and material for governance/trustee meetings, whilst also supporting new business tenders. Candidates need to have previous Pensions experience within either consultancy or administration and have good commercial awareness. Ideally you will be experienced in both DB (defined benefit) and DC (defined contribution) schemes, although a bias to one or other is acceptable. Our client seeks someone who is personable and aspirational with the hunger and desire to progress into a busy Consultancy role. In return our client is looking to offer a competitive basic salary as well as an excellent benefits and bonus package and plenty of opportunities for career progression within this growing organisation.
Sep 01, 2025
Full time
Our client, an independent firm of actuaries and employee benefit consultants, are currently looking for a Associate Pensions Consultant to help support in managing relationships with a portfolio of clients, with a focus on DB pensions consulting. This is a great opportunity for someone who is either an existing Associate Consultant, or perhaps a Senior Pensions Administrator, who is looking to progress in the consultancy space and eventually manage their own portfolio of clients and the supervision of more junior consultants Candidates will be responsible for providing support and assistance to more senior consultants in the design and implementation of innovative funding, investment and contribution strategies for pension schemes. You will be responsible for helping to support with the preparation of packs and material for governance/trustee meetings, whilst also supporting new business tenders. Candidates need to have previous Pensions experience within either consultancy or administration and have good commercial awareness. Ideally you will be experienced in both DB (defined benefit) and DC (defined contribution) schemes, although a bias to one or other is acceptable. Our client seeks someone who is personable and aspirational with the hunger and desire to progress into a busy Consultancy role. In return our client is looking to offer a competitive basic salary as well as an excellent benefits and bonus package and plenty of opportunities for career progression within this growing organisation.
This client has quickly established a reputation for first class service, innovative ideas and a willingness to work alongside other firms of advisers to ensure that clients' needs and expectations are met. They are looking for a dynamic Senior Pensions Administrator who will be responsible for all aspects of the day to day administration of a number of DB pension schemes. You will be involved in the manual calculation and payment of benefits, production of reports, efficient handling of correspondence, e-mail and telephone enquiries from scheme members and third party institutions, assisting with scheme renewal queries and issuing of benefit statements as required. Also you will be performing calculations and communication of pension increases and undertaking general checking and peer review responsibilities for less experienced team members. To be successful for this position, the right Pensions Administrator will need to have a proven knowledge of DB pension arrangements, awareness of service standards and statutory disclosure requirements, experience of using Profund oPen administration platform and have the ability to work as part of a team. To be considered for this role you must have at least 2 years recent experience in occupational pension schemes, gained preferably from a consulting/TPA background and DPC/QPA/RPC would preferable but not essential. Ashe Consulting is an Executive Search & Selection firm specialising in Financial Services Recruitment focusing primarily on the London and the South East area. Areas of expertise include Actuarial, Investments, Group Risk & Healthcare, Employee Benefits, In-House Pension Schemes, Third Party Pensions Administrators / Consultancies, Pensions Software & Systems & Pensions Payroll / Accounts.
Sep 01, 2025
Full time
This client has quickly established a reputation for first class service, innovative ideas and a willingness to work alongside other firms of advisers to ensure that clients' needs and expectations are met. They are looking for a dynamic Senior Pensions Administrator who will be responsible for all aspects of the day to day administration of a number of DB pension schemes. You will be involved in the manual calculation and payment of benefits, production of reports, efficient handling of correspondence, e-mail and telephone enquiries from scheme members and third party institutions, assisting with scheme renewal queries and issuing of benefit statements as required. Also you will be performing calculations and communication of pension increases and undertaking general checking and peer review responsibilities for less experienced team members. To be successful for this position, the right Pensions Administrator will need to have a proven knowledge of DB pension arrangements, awareness of service standards and statutory disclosure requirements, experience of using Profund oPen administration platform and have the ability to work as part of a team. To be considered for this role you must have at least 2 years recent experience in occupational pension schemes, gained preferably from a consulting/TPA background and DPC/QPA/RPC would preferable but not essential. Ashe Consulting is an Executive Search & Selection firm specialising in Financial Services Recruitment focusing primarily on the London and the South East area. Areas of expertise include Actuarial, Investments, Group Risk & Healthcare, Employee Benefits, In-House Pension Schemes, Third Party Pensions Administrators / Consultancies, Pensions Software & Systems & Pensions Payroll / Accounts.
This client has quickly established a reputation for first class service, innovative ideas and a willingness to work alongside other firms of advisers to ensure that clients' needs and expectations are met. They are looking for a dynamic Senior Pensions Project Administrator whose purpose will be to plan and carry out projects and Scheme Events using Profund Classic, oPen, and other tools as required within the agreed time and budget constraints. The Pensions Project Administrator will provide support and technical expertise to the Pensions Managers in delivering ad-hoc client projects as well as assisting in Pension Scheme Installations. The Senior Pensions Project Administrator will also undertake in project tasks and provide reports to communicate progress/unexpected issues with the project sponsor. You will also need to have relevant experience with exposure to technical issues relating to pension scheme legislation and systems. To be considered for this role you must have at least 3-4 years recent experience in occupational pension schemes, gained preferably from a consulting/TPA background and DPC/QPA/RPC would preferable but not essential. This role would suit an enthusiastic individual, who has a proactive approach and a proven track record within pensions consulting. Ashe Consulting is an Executive Search & Selection firm specialising in Financial Services Recruitment focusing primarily on the London and the South East area. Areas of expertise include Actuarial, Investments, Group Risk & Healthcare, Employee Benefits, In-House Pension Schemes, Third Party Pensions Administrators / Consultancies, Pensions Software & Systems & Pensions Payroll / Accounts.
Sep 01, 2025
Full time
This client has quickly established a reputation for first class service, innovative ideas and a willingness to work alongside other firms of advisers to ensure that clients' needs and expectations are met. They are looking for a dynamic Senior Pensions Project Administrator whose purpose will be to plan and carry out projects and Scheme Events using Profund Classic, oPen, and other tools as required within the agreed time and budget constraints. The Pensions Project Administrator will provide support and technical expertise to the Pensions Managers in delivering ad-hoc client projects as well as assisting in Pension Scheme Installations. The Senior Pensions Project Administrator will also undertake in project tasks and provide reports to communicate progress/unexpected issues with the project sponsor. You will also need to have relevant experience with exposure to technical issues relating to pension scheme legislation and systems. To be considered for this role you must have at least 3-4 years recent experience in occupational pension schemes, gained preferably from a consulting/TPA background and DPC/QPA/RPC would preferable but not essential. This role would suit an enthusiastic individual, who has a proactive approach and a proven track record within pensions consulting. Ashe Consulting is an Executive Search & Selection firm specialising in Financial Services Recruitment focusing primarily on the London and the South East area. Areas of expertise include Actuarial, Investments, Group Risk & Healthcare, Employee Benefits, In-House Pension Schemes, Third Party Pensions Administrators / Consultancies, Pensions Software & Systems & Pensions Payroll / Accounts.
Compliance Administrator up to £31k Hybrid Role purpose: The Compliance Officer plays a crucial role in ensuring the organisation operates in full accordance with all relevant UK laws, regulations, and sector best practices. The role protects the charity's reputation and public trust by implementing, maintaining, and improving compliance systems covering statutory obligations, safeguarding, GDPR and data protection, complaints handling, and website & social media content compliance. Working closely with senior managers, the postholder fosters a culture of accountability, transparency, and ethical conduct - enabling us to deliver its mission with integrity and legal compliance. The post holder is responsible for managing the compliance and complaints mailboxes and is the main point of contact for all compliance queries. Main Duties and Responsibilities: Compliance/GDPR Administration •Facilitate the timely signing of funding contracts and other legal agreements/documents using electronic signature software, proactively ensuring that documents are received by the appropriate parties and signed copies are saved to file •Assist in the identification and procurement of software that meets GDPR requirements •Draft, review and manage Data Sharing Agreements with third parties and partners to ensure that all data transfers comply with UK GDPR and organisational policies •Lead on and drive completion of Data Protection Impact Assessments to identify and mitigate privacy risks related to new or changed data processing activities or new services •Maintain oversight of GDPR compliance documentation and records to demonstrate accountability •Support ongoing monitoring and updating of GDPR policies/procedures, ensuring they reflect current regulations and best practice •Manage and coordinate operational components of security incident management, including response and reporting •Ensure the organisation complies with data breach and subject access request procedures, liaising with all relevant parties including clients •Manage and maintain the Information Asset Register, working with our services to identify information assets, evaluate risks, determine appropriate security measures and audit information provided Complaints Handling: •Review and maintain a robust complaint handling process in line with regulatory requirements and best practices •Oversee the timely and effective resolution of complaints, proactively liaising with internal teams and clients to investigate complaints, ensuring deadlines for responses are met •Provide regular reports on complaints metrics and provide insights to management •Identify and recommend improvements based on complaints analysis to improve processes, as appropriate Policy & Procedure Management •Draft, review, and update policies and procedures, as required •Monitor changes in regulation, ensuring internal policies align with UK data protection law •Assist with provision of due diligence information to funders and other stakeholders, as required •Liaise with service delivery partners to obtain due diligence information, as appropriate Website & Social Media Content Management: •Oversee and manage content on our websites to ensure compliance with legal, ethical and brand guidelines •Oversee the development of social media policies that align with compliance requirements •Superuser responsibility for social media channels •Monitor social media channels for compliance with internal guidelines and external regulations and collaborate with service teams to ensure that promotional content adheres to compliance standards •Conduct regular audits of website and social media content for compliance risks What you will need •You will have specialist experience in a compliance role with GDPR expertise. •Good understanding of regulatory requirements and data privacy •Proven knowledge of MS 365 applications •Experience of compliant handling •Excellent analytical and problem-solving •Outstanding written and verbal skills •Experience of conducting internal audits is ideal but not essential What you will get in return Hybrid role - 37.5 hours a week Up to £31k If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 01, 2025
Full time
Compliance Administrator up to £31k Hybrid Role purpose: The Compliance Officer plays a crucial role in ensuring the organisation operates in full accordance with all relevant UK laws, regulations, and sector best practices. The role protects the charity's reputation and public trust by implementing, maintaining, and improving compliance systems covering statutory obligations, safeguarding, GDPR and data protection, complaints handling, and website & social media content compliance. Working closely with senior managers, the postholder fosters a culture of accountability, transparency, and ethical conduct - enabling us to deliver its mission with integrity and legal compliance. The post holder is responsible for managing the compliance and complaints mailboxes and is the main point of contact for all compliance queries. Main Duties and Responsibilities: Compliance/GDPR Administration •Facilitate the timely signing of funding contracts and other legal agreements/documents using electronic signature software, proactively ensuring that documents are received by the appropriate parties and signed copies are saved to file •Assist in the identification and procurement of software that meets GDPR requirements •Draft, review and manage Data Sharing Agreements with third parties and partners to ensure that all data transfers comply with UK GDPR and organisational policies •Lead on and drive completion of Data Protection Impact Assessments to identify and mitigate privacy risks related to new or changed data processing activities or new services •Maintain oversight of GDPR compliance documentation and records to demonstrate accountability •Support ongoing monitoring and updating of GDPR policies/procedures, ensuring they reflect current regulations and best practice •Manage and coordinate operational components of security incident management, including response and reporting •Ensure the organisation complies with data breach and subject access request procedures, liaising with all relevant parties including clients •Manage and maintain the Information Asset Register, working with our services to identify information assets, evaluate risks, determine appropriate security measures and audit information provided Complaints Handling: •Review and maintain a robust complaint handling process in line with regulatory requirements and best practices •Oversee the timely and effective resolution of complaints, proactively liaising with internal teams and clients to investigate complaints, ensuring deadlines for responses are met •Provide regular reports on complaints metrics and provide insights to management •Identify and recommend improvements based on complaints analysis to improve processes, as appropriate Policy & Procedure Management •Draft, review, and update policies and procedures, as required •Monitor changes in regulation, ensuring internal policies align with UK data protection law •Assist with provision of due diligence information to funders and other stakeholders, as required •Liaise with service delivery partners to obtain due diligence information, as appropriate Website & Social Media Content Management: •Oversee and manage content on our websites to ensure compliance with legal, ethical and brand guidelines •Oversee the development of social media policies that align with compliance requirements •Superuser responsibility for social media channels •Monitor social media channels for compliance with internal guidelines and external regulations and collaborate with service teams to ensure that promotional content adheres to compliance standards •Conduct regular audits of website and social media content for compliance risks What you will need •You will have specialist experience in a compliance role with GDPR expertise. •Good understanding of regulatory requirements and data privacy •Proven knowledge of MS 365 applications •Experience of compliant handling •Excellent analytical and problem-solving •Outstanding written and verbal skills •Experience of conducting internal audits is ideal but not essential What you will get in return Hybrid role - 37.5 hours a week Up to £31k If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Compliance Administrator - YOU MUST HAVE COMPLIANCE EXPERIENCE Location: Hybrid (Church Gresley or Derby Hours: Full-time, Monday to Friday (37.5 hrs) Are you a detail-focused and proactive professional passionate about compliance? We're seeking a Compliance Officer to join our charity and ensure we meet all legal, regulatory, and data protection requirements. You'll be crucial in safeguarding our organisation's reputation by fostering a culture of transparency, accountability, and ethical conduct. Key Responsibilities: Manage GDPR compliance, including drafting and reviewing Data Sharing Agreements and leading Data Protection Impact Assessments (DPIAs) Oversee complaint handling processes, ensuring timely investigation, resolution, and reporting in line with regulations Draft, review, and update organisational policies and procedures to reflect current legal requirements and best practices Monitor and audit website and social media content to ensure compliance with legal and brand standards Coordinate compliance training and awareness programmes, promoting data privacy and cyber security Maintain safeguarding, data breach, and complaints registers, liaising with relevant teams to manage risks Prepare regular compliance reports and present findings to senior management Facilitate signing of contracts and legal documents via electronic signature systems Assist in procurement and implementation of GDPR-compliant software and tools Conduct internal compliance reviews and risk assessments Act as the main point of contact for compliance-related queries and coordinate responses Support operational teams to ensure due diligence and adherence to funder requirements Essential Requirements: Strong knowledge of UK data protection laws including GDPR and relevant charity regulations Experience managing complaints and investigations in a regulated environment Excellent organisational skills with ability to manage multiple priorities and deadlines Confident communication skills, able to engage with stakeholders at all levels Proactive approach to identifying risks and implementing practical solutions Ability to work independently and as part of a team in a fast-paced environment High attention to detail and commitment to maintaining accurate records Proficient in Microsoft Office and electronic document management systems Commitment to maintaining confidentiality and handling sensitive information professionally If you're organised, adaptable, and eager to help maintain high standards of compliance in a flexible hybrid work setting, we'd love to hear from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 01, 2025
Full time
Compliance Administrator - YOU MUST HAVE COMPLIANCE EXPERIENCE Location: Hybrid (Church Gresley or Derby Hours: Full-time, Monday to Friday (37.5 hrs) Are you a detail-focused and proactive professional passionate about compliance? We're seeking a Compliance Officer to join our charity and ensure we meet all legal, regulatory, and data protection requirements. You'll be crucial in safeguarding our organisation's reputation by fostering a culture of transparency, accountability, and ethical conduct. Key Responsibilities: Manage GDPR compliance, including drafting and reviewing Data Sharing Agreements and leading Data Protection Impact Assessments (DPIAs) Oversee complaint handling processes, ensuring timely investigation, resolution, and reporting in line with regulations Draft, review, and update organisational policies and procedures to reflect current legal requirements and best practices Monitor and audit website and social media content to ensure compliance with legal and brand standards Coordinate compliance training and awareness programmes, promoting data privacy and cyber security Maintain safeguarding, data breach, and complaints registers, liaising with relevant teams to manage risks Prepare regular compliance reports and present findings to senior management Facilitate signing of contracts and legal documents via electronic signature systems Assist in procurement and implementation of GDPR-compliant software and tools Conduct internal compliance reviews and risk assessments Act as the main point of contact for compliance-related queries and coordinate responses Support operational teams to ensure due diligence and adherence to funder requirements Essential Requirements: Strong knowledge of UK data protection laws including GDPR and relevant charity regulations Experience managing complaints and investigations in a regulated environment Excellent organisational skills with ability to manage multiple priorities and deadlines Confident communication skills, able to engage with stakeholders at all levels Proactive approach to identifying risks and implementing practical solutions Ability to work independently and as part of a team in a fast-paced environment High attention to detail and commitment to maintaining accurate records Proficient in Microsoft Office and electronic document management systems Commitment to maintaining confidentiality and handling sensitive information professionally If you're organised, adaptable, and eager to help maintain high standards of compliance in a flexible hybrid work setting, we'd love to hear from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
