Head of IT Job Title : Head of IT Location: London City Contract Type: Permanent Salary: 80,000 - 100,000 + 80,000 in share options Working Pattern: Full Time, hybrid Are you a visionary IT leader ready to drive innovation and efficiency in a dynamic technology environment? Our client is on the lookout for a Head of IT to shape the future of workplace technology solutions! What You'll Do: As the Head of IT, you'll play a pivotal role in ensuring that the IT function aligns seamlessly with our client's mission and vision. Your contributions will directly impact collaboration and productivity across the organisation. Here's a sneak peek at your day-to-day: Define and evolve the IT strategy and roadmap in collaboration with senior stakeholders. Create operational plans and set SMART OKRs that reflect business priorities. Ensure the security and reliability of IT systems, partnering closely with the security teams. Manage the IT budget effectively, optimising costs and vendor relationships. Drive the adoption of innovative workplace technologies to enhance productivity. Deliver exceptional IT support focused on long-term solutions. Measure and report on IT KPIs to showcase team impact and drive continuous improvement. Build strong relationships with senior stakeholders and lead cross-functional IT projects. Recruit, coach, and develop a high-performing IT team while communicating goals and progress throughout the organisation. Who We're Looking For : We want to hear from you if you have: You have proven experience setting IT strategy and delivering operational plans in tech companies (250+ employees), scaling IT for high growth environments. You have strong leadership skills with a focus on empathy, adaptability, and execution; experience managing IT specialists, prioritising work, and fostering high-performing teams. You have broad and deep technical knowledge across cloud computing, SaaS, MDM, IAM, SSO, endpoint protection, ITSM, networking, and more, with hands-on experience managing and supporting key technologies like Microsoft 365, Google Workspace, Cisco Meraki, VMware, and others such as Windows, macOS, ChromeOS, Linux, iOS/iPadOS, Android. You are Familiar with leveraging AI and innovative tools to optimise IT processes and drive business innovation. You are an excellent communicator and influencer with a track record of cross-functional collaboration and alignment across IT, engineering, and security teams. You are skilled in structured problem-solving, managing risk, driving change, and delivering complex projects at pace. You have an advanced understanding of risk mitigation and embedding organisational change to support continuous improvement. What We Offer: Competitive Salary : 80,000 - 100,000 + share options worth 80,000. Flexible Benefits : Access to a perks provider with a 600 budget for your choice of benefits. Learning & Development : Annual budget to invest in your growth. Enhanced Parental Leave : Supporting you and your family. Wellness Initiatives : Including a prayer, meditation, and breastfeeding room. Working Abroad Policy : Because adventure awaits! Culinary Delights : Enjoy free healthy breakfasts, snacks, and lunches prepared by our in-house chef! About Our Client: Our client is a rapidly growing healthcare technology company on a mission to make communication between patients and healthcare teams easier and more effective. Their software is now used in 98% of GP practices across the UK, helping to improve patient outcomes and staff wellbeing. With a strong focus on user feedback, they ensure their solutions are genuinely aligned with the needs of healthcare professionals. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 03, 2025
Full time
Head of IT Job Title : Head of IT Location: London City Contract Type: Permanent Salary: 80,000 - 100,000 + 80,000 in share options Working Pattern: Full Time, hybrid Are you a visionary IT leader ready to drive innovation and efficiency in a dynamic technology environment? Our client is on the lookout for a Head of IT to shape the future of workplace technology solutions! What You'll Do: As the Head of IT, you'll play a pivotal role in ensuring that the IT function aligns seamlessly with our client's mission and vision. Your contributions will directly impact collaboration and productivity across the organisation. Here's a sneak peek at your day-to-day: Define and evolve the IT strategy and roadmap in collaboration with senior stakeholders. Create operational plans and set SMART OKRs that reflect business priorities. Ensure the security and reliability of IT systems, partnering closely with the security teams. Manage the IT budget effectively, optimising costs and vendor relationships. Drive the adoption of innovative workplace technologies to enhance productivity. Deliver exceptional IT support focused on long-term solutions. Measure and report on IT KPIs to showcase team impact and drive continuous improvement. Build strong relationships with senior stakeholders and lead cross-functional IT projects. Recruit, coach, and develop a high-performing IT team while communicating goals and progress throughout the organisation. Who We're Looking For : We want to hear from you if you have: You have proven experience setting IT strategy and delivering operational plans in tech companies (250+ employees), scaling IT for high growth environments. You have strong leadership skills with a focus on empathy, adaptability, and execution; experience managing IT specialists, prioritising work, and fostering high-performing teams. You have broad and deep technical knowledge across cloud computing, SaaS, MDM, IAM, SSO, endpoint protection, ITSM, networking, and more, with hands-on experience managing and supporting key technologies like Microsoft 365, Google Workspace, Cisco Meraki, VMware, and others such as Windows, macOS, ChromeOS, Linux, iOS/iPadOS, Android. You are Familiar with leveraging AI and innovative tools to optimise IT processes and drive business innovation. You are an excellent communicator and influencer with a track record of cross-functional collaboration and alignment across IT, engineering, and security teams. You are skilled in structured problem-solving, managing risk, driving change, and delivering complex projects at pace. You have an advanced understanding of risk mitigation and embedding organisational change to support continuous improvement. What We Offer: Competitive Salary : 80,000 - 100,000 + share options worth 80,000. Flexible Benefits : Access to a perks provider with a 600 budget for your choice of benefits. Learning & Development : Annual budget to invest in your growth. Enhanced Parental Leave : Supporting you and your family. Wellness Initiatives : Including a prayer, meditation, and breastfeeding room. Working Abroad Policy : Because adventure awaits! Culinary Delights : Enjoy free healthy breakfasts, snacks, and lunches prepared by our in-house chef! About Our Client: Our client is a rapidly growing healthcare technology company on a mission to make communication between patients and healthcare teams easier and more effective. Their software is now used in 98% of GP practices across the UK, helping to improve patient outcomes and staff wellbeing. With a strong focus on user feedback, they ensure their solutions are genuinely aligned with the needs of healthcare professionals. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Cooper Lomaz Recruitment Ltd
North Walsham, Norfolk
Job Title: Desktop Support / EUC Engineer Location: Bacton (Onsite) Contract: 3-Month Contract (Potential Extension) Rate: Up to 38 per hour (Umbrella) Hours: Full-Time Are you an experienced Desktop Support Engineer or EUC Specialist looking for your next contract? We're seeking a proactive, hands-on engineer to join a busy team based onsite in Bacton. You'll play a key role in supporting IT systems, troubleshooting hardware and software issues, and ensuring excellent end-user experiences across both office and offshore environments. This is an exciting opportunity for someone with strong technical skills who thrives in a fast-paced, varied environment. Key Responsibilities Provide desktop, laptop, and peripheral support, including basic repairs and hardware replacements. Install, configure, and troubleshoot software, mobile apps, and secure mobile device setups Set up and support AV systems, printers, and collaboration tools. Deliver onsite and offshore IT support as part of project delivery. Ensure high-quality service and meet customer SLAs. Key Requirements Experience in EUC or desktop support, ideally across multi-site environments. Strong troubleshooting and problem-solving skills. Confident communicating with users at all levels. Offshore experience desirable, but training provided. Full, clean UK driving licence required. Technical Skills OS: Windows 10/11 & Windows Server Microsoft 365: Outlook, Teams, SharePoint, OneDrive. Hardware: Replacing RAM, drives, batteries, and peripherals. ITSM Tools: ServiceNow, TopDesk, N-Able, or similar. Basic networking knowledge and familiarity with cloud & virtualisation technologies.
Sep 01, 2025
Contractor
Job Title: Desktop Support / EUC Engineer Location: Bacton (Onsite) Contract: 3-Month Contract (Potential Extension) Rate: Up to 38 per hour (Umbrella) Hours: Full-Time Are you an experienced Desktop Support Engineer or EUC Specialist looking for your next contract? We're seeking a proactive, hands-on engineer to join a busy team based onsite in Bacton. You'll play a key role in supporting IT systems, troubleshooting hardware and software issues, and ensuring excellent end-user experiences across both office and offshore environments. This is an exciting opportunity for someone with strong technical skills who thrives in a fast-paced, varied environment. Key Responsibilities Provide desktop, laptop, and peripheral support, including basic repairs and hardware replacements. Install, configure, and troubleshoot software, mobile apps, and secure mobile device setups Set up and support AV systems, printers, and collaboration tools. Deliver onsite and offshore IT support as part of project delivery. Ensure high-quality service and meet customer SLAs. Key Requirements Experience in EUC or desktop support, ideally across multi-site environments. Strong troubleshooting and problem-solving skills. Confident communicating with users at all levels. Offshore experience desirable, but training provided. Full, clean UK driving licence required. Technical Skills OS: Windows 10/11 & Windows Server Microsoft 365: Outlook, Teams, SharePoint, OneDrive. Hardware: Replacing RAM, drives, batteries, and peripherals. ITSM Tools: ServiceNow, TopDesk, N-Able, or similar. Basic networking knowledge and familiarity with cloud & virtualisation technologies.
Your new company An established and growing logistics company with a strong commitment to technology is looking for a proactive IT Service Desk/Support Analyst to join their team in Greater Exeter. You will be part of a dynamic team focused on modernising and enhancing the company's IT infrastructure across the UK. Your new role As an IT Service Desk/Support Analyst, you will be the first point of contact for employees, providing 1st and 2nd line support for a wide range of systems and services. Your responsibilities will include: Resolving incidents and service requests via phone, email, and the ITSM platform. Troubleshooting issues with Windows-based software and business-critical applications. Deploying and maintaining IT hardware, including PCs, laptops, and mobile devices. Assisting with the IT aspects of new site openings and relocations. Managing tickets, ensuring clear communication with users and meeting SLAs. Participating in an on-call support rota. Occasionally, travel to other UK sites to provide support or assist with projects. What you'll need to succeed You will need experience in a similar IT support role. The ideal candidate will have excellent communication skills, a high level of accuracy and attention to detail, and the ability to manage their own workload effectively. A full UK driving licence and access to a vehicle insured for business use is essential. What you'll get in return This is a fantastic opportunity to join a growing company and be part of an exciting IT modernisation project. You will receive a competitive salary of £26,000pa - £31,000pa (including on-call pay), depending on your experience. The company offers a comprehensive benefits package, including a great holiday allowance, life assurance, a pension scheme, retail discounts, and a cycle-to-work scheme. You'll also have opportunities for professional development and career growth within the business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 01, 2025
Full time
Your new company An established and growing logistics company with a strong commitment to technology is looking for a proactive IT Service Desk/Support Analyst to join their team in Greater Exeter. You will be part of a dynamic team focused on modernising and enhancing the company's IT infrastructure across the UK. Your new role As an IT Service Desk/Support Analyst, you will be the first point of contact for employees, providing 1st and 2nd line support for a wide range of systems and services. Your responsibilities will include: Resolving incidents and service requests via phone, email, and the ITSM platform. Troubleshooting issues with Windows-based software and business-critical applications. Deploying and maintaining IT hardware, including PCs, laptops, and mobile devices. Assisting with the IT aspects of new site openings and relocations. Managing tickets, ensuring clear communication with users and meeting SLAs. Participating in an on-call support rota. Occasionally, travel to other UK sites to provide support or assist with projects. What you'll need to succeed You will need experience in a similar IT support role. The ideal candidate will have excellent communication skills, a high level of accuracy and attention to detail, and the ability to manage their own workload effectively. A full UK driving licence and access to a vehicle insured for business use is essential. What you'll get in return This is a fantastic opportunity to join a growing company and be part of an exciting IT modernisation project. You will receive a competitive salary of £26,000pa - £31,000pa (including on-call pay), depending on your experience. The company offers a comprehensive benefits package, including a great holiday allowance, life assurance, a pension scheme, retail discounts, and a cycle-to-work scheme. You'll also have opportunities for professional development and career growth within the business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Porsche Retail Group (PRG) have an excellent opportunity for a Retail Transaction Manager to work for one of the world s most iconic brands and join Porsche Centre Guildford. To apply for this role, you must have experience within a previous F&I focused automotive role. Role: Reporting to the General Sales Manager, working as one of two Retail Transaction Managers (RTM), you will be responsible for ensuring Porsche Centre Guildford optimises every opportunity to achieve the Centre s Finance Income (F&I) and Valued Added Product Targets. You ll also coach the Sales Team to become fully versed in all income streams, supporting them with the selling and advising, of funding options for customers vehicles. Being the subject manager expert on all F&I products, as an RTM you will ensure an unsurpassed customer experience whilst adhering to all internal procedures and external regulations. Responsibilities: Ensure all customers are fully qualified and offered relevant value-added products Engage all retail customers with finance/product presentations and record referrals accurately Support target setting and monitor Sales Executives F&I performance Coach sales executives on finance referrals Maintain accurate F&I data for forecasting and performance tracking Manage VWFS Finance Renewals and maintain related platforms and campaigns Handle customer concerns promptly, following FCA complaint procedures and Porsche standards Ensure compliance with PRG Sales Process, FCA/RICS documentation, and manage VWFS Connect platform Minimum Qualifications: Proven experience within a previous F&I focused automotive role Knowledge/ understanding of the FCA and other regulatory bodies relevant to the financial services industry (i.e. ICO) Knowledge of Anti-Money Laundering ( AML ) and mitigation of AML risk in a high value retail environment Knowledge/ understanding of the motor industry and applicable regulatory environment Highly organised, able to identify gaps and opportunities in business performance Excellent communication and negotiation skills Valid driver's license and ability to drive Experience / skills required (desirable): A track record of performing within a fast paced, customer-facing, luxury retail environment Proficiency in dealership management systems (DMS), CRM software, and MS Office Suite (particularly Excel and Outlook) Sound understanding of industry processes Specialist Automotive Finance (SAF) Expert or Advanced accreditation Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Basic Salary of £40,000. OTE of £76,000 with ability to overachieve 33 days holiday per year 8.30am to 6.30pm Monday to Friday (one designated day off in the week) and Saturdays 9am to 5pm A tax efficient VW Group Vehicle Option of a second VW Group Vehicle at a preferential leasing rate Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre The biggest Destination Porsche centre in Europe. Located in the vibrant Guildford area, this fantastic centre is just a stone s throw away from a local fitness centre and a bustling retail park. This centre also offers the convenience of free nearby parking and a short walk to Guildford train station. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying Please note that eRecruitSmart is advertising this role on behalf of Porsche Retail Group. Your CV will be stored on their platform for the Hiring Manager who is responsible for the vacancy to review. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. If your address and contact details are not on your CV, you will not be considered. You re welcome to request a full synopsis of the job description during your first round of interview, should you be successful. We look forward to hearing from you!
Sep 01, 2025
Full time
Porsche Retail Group (PRG) have an excellent opportunity for a Retail Transaction Manager to work for one of the world s most iconic brands and join Porsche Centre Guildford. To apply for this role, you must have experience within a previous F&I focused automotive role. Role: Reporting to the General Sales Manager, working as one of two Retail Transaction Managers (RTM), you will be responsible for ensuring Porsche Centre Guildford optimises every opportunity to achieve the Centre s Finance Income (F&I) and Valued Added Product Targets. You ll also coach the Sales Team to become fully versed in all income streams, supporting them with the selling and advising, of funding options for customers vehicles. Being the subject manager expert on all F&I products, as an RTM you will ensure an unsurpassed customer experience whilst adhering to all internal procedures and external regulations. Responsibilities: Ensure all customers are fully qualified and offered relevant value-added products Engage all retail customers with finance/product presentations and record referrals accurately Support target setting and monitor Sales Executives F&I performance Coach sales executives on finance referrals Maintain accurate F&I data for forecasting and performance tracking Manage VWFS Finance Renewals and maintain related platforms and campaigns Handle customer concerns promptly, following FCA complaint procedures and Porsche standards Ensure compliance with PRG Sales Process, FCA/RICS documentation, and manage VWFS Connect platform Minimum Qualifications: Proven experience within a previous F&I focused automotive role Knowledge/ understanding of the FCA and other regulatory bodies relevant to the financial services industry (i.e. ICO) Knowledge of Anti-Money Laundering ( AML ) and mitigation of AML risk in a high value retail environment Knowledge/ understanding of the motor industry and applicable regulatory environment Highly organised, able to identify gaps and opportunities in business performance Excellent communication and negotiation skills Valid driver's license and ability to drive Experience / skills required (desirable): A track record of performing within a fast paced, customer-facing, luxury retail environment Proficiency in dealership management systems (DMS), CRM software, and MS Office Suite (particularly Excel and Outlook) Sound understanding of industry processes Specialist Automotive Finance (SAF) Expert or Advanced accreditation Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Basic Salary of £40,000. OTE of £76,000 with ability to overachieve 33 days holiday per year 8.30am to 6.30pm Monday to Friday (one designated day off in the week) and Saturdays 9am to 5pm A tax efficient VW Group Vehicle Option of a second VW Group Vehicle at a preferential leasing rate Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre The biggest Destination Porsche centre in Europe. Located in the vibrant Guildford area, this fantastic centre is just a stone s throw away from a local fitness centre and a bustling retail park. This centre also offers the convenience of free nearby parking and a short walk to Guildford train station. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying Please note that eRecruitSmart is advertising this role on behalf of Porsche Retail Group. Your CV will be stored on their platform for the Hiring Manager who is responsible for the vacancy to review. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. If your address and contact details are not on your CV, you will not be considered. You re welcome to request a full synopsis of the job description during your first round of interview, should you be successful. We look forward to hearing from you!
