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83Zero Ltd
AI Engineer ( SC CLEARANCE )
83Zero Ltd Plymouth, Devon
AI Engineer - Defence RAG Systems ( Security Clearance Essential ) On Site 2 X Days a week Plymouth Clearance: Active SC Essential Sector: Defence Role Overview Defence client requires an SC Cleared AI Engineer to build fully on-premises RAG systems using open-source technologies. You'll develop classified AI capabilities on air-gapped infrastructure with zero external dependencies. Key Responsibilities - Build end-to-end RAG pipelines on isolated defence networks using open-source LLMs (Llama 3, Mistral, Qwen) - Deploy local vector stores (Chroma, FAISS, Milvus) with sensitive document ingestion pipelines - Host and optimise LLMs using vLLM/TGI on local GPU clusters without internet connectivity - Implement agent orchestration using LangChain/LangGraph in completely offline environments - Design secure document processing for classified materials with appropriate data sanitisation - Build monitoring and evaluation systems that operate within air-gapped infrastructure Essential Requirements - Active SC Clearance (non-negotiable) - willingness to undergo DV if required - Demonstrable experience deploying open-source LLMs (Llama, Mistral, Falcon) on-premises - Expertise with local vector databases (Chroma, FAISS, Weaviate) in offline deployments - Strong vLLM/Text Generation Inference experience for high-throughput model serving - Proven ability to work on air-gapped systems with no external package repositories - Experience with GPU orchestration (NVIDIA A100/H100) and CUDA optimisation - Python expertise with offline dependency management and local package mirrors Technical Stack (All On-Premises) Models: Llama 3, Mistral, Qwen (locally hosted) Vector Stores: Chroma, FAISS, Milvus Orchestration: LangChain, LangGraph for agents Hosting: vLLM, TGI, Ollama on bare metal/private cloud Infrastructure: Air-gapped Kubernetes, local container registries Desirable Skills - Experience with defence/government IT security protocols - Knowledge of CIS benchmarks and NCSC guidelines - Familiarity with cross-domain solutions and data diodes - Understanding of classification marking and handling procedures
Sep 04, 2025
Full time
AI Engineer - Defence RAG Systems ( Security Clearance Essential ) On Site 2 X Days a week Plymouth Clearance: Active SC Essential Sector: Defence Role Overview Defence client requires an SC Cleared AI Engineer to build fully on-premises RAG systems using open-source technologies. You'll develop classified AI capabilities on air-gapped infrastructure with zero external dependencies. Key Responsibilities - Build end-to-end RAG pipelines on isolated defence networks using open-source LLMs (Llama 3, Mistral, Qwen) - Deploy local vector stores (Chroma, FAISS, Milvus) with sensitive document ingestion pipelines - Host and optimise LLMs using vLLM/TGI on local GPU clusters without internet connectivity - Implement agent orchestration using LangChain/LangGraph in completely offline environments - Design secure document processing for classified materials with appropriate data sanitisation - Build monitoring and evaluation systems that operate within air-gapped infrastructure Essential Requirements - Active SC Clearance (non-negotiable) - willingness to undergo DV if required - Demonstrable experience deploying open-source LLMs (Llama, Mistral, Falcon) on-premises - Expertise with local vector databases (Chroma, FAISS, Weaviate) in offline deployments - Strong vLLM/Text Generation Inference experience for high-throughput model serving - Proven ability to work on air-gapped systems with no external package repositories - Experience with GPU orchestration (NVIDIA A100/H100) and CUDA optimisation - Python expertise with offline dependency management and local package mirrors Technical Stack (All On-Premises) Models: Llama 3, Mistral, Qwen (locally hosted) Vector Stores: Chroma, FAISS, Milvus Orchestration: LangChain, LangGraph for agents Hosting: vLLM, TGI, Ollama on bare metal/private cloud Infrastructure: Air-gapped Kubernetes, local container registries Desirable Skills - Experience with defence/government IT security protocols - Knowledge of CIS benchmarks and NCSC guidelines - Familiarity with cross-domain solutions and data diodes - Understanding of classification marking and handling procedures
Pontoon
AI Back End Engineer
Pontoon
AI Back End Engineer (Contract) Duration: 6 Months (Possibility for extension) Location: London/Hybrid (2 - 3 days on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile Are you ready to shape the future of AI in financial services? We are looking for a talented AI Back-End Engineer to join our dynamic innovation team within the investment banking sector. This is an exciting opportunity to work in a greenfield environment, where you will play a crucial role in designing and deploying secure, scalable AI services that drive next-generation use cases, including client intelligence, document processing, and risk management. Key Responsibilities: Architect & Implement: Design and deploy secure AI services from lab to production, ensuring they are scalable and compliant with industry standards. API Development: Create robust APIs for large language models (LLMs), retrieval-augmented generation (RAG) pipelines, agentic workflows, and document intelligence systems. Cybersecurity & Privacy: Integrate cybersecurity and data privacy controls across all AI workflows, including encryption, anonymisation, and access logging. Collaborate with CISO: Work closely with the Chief Information Security Officer (CISO) function on threat modelling, security reviews, and AI-specific control design. Enterprise Integration: Integrate with enterprise Identity and Access Management (IAM) systems, enforcing Role-Based Access Control (RBAC) and least privilege principles. Compliance Support: Conduct vulnerability scans, manage pen-test remediation, and assist in internal and regulatory audits (FCA, PRA). Required Knowledge & Experience: Proven experience delivering greenfield AI systems in production with secure-by-design architecture. Expertise in designing and managing AI lab environments using Infrastructure as Code (IaC), containerisation, and secure networking practises. Hands-on experience with LLM implementation, including fine-tuning, prompt engineering, and secure deployment. Proficiency in building agentic workflows using modular LLM agents with memory, planning, and tool integration. Experience implementing Model Context Protocol (MCP) for secure, auditable context injection across agentic systems. Demonstrated ability to build RAG pipelines with strict data governance and contextual integrity. Familiarity with regulatory frameworks such as the EU AI Act, FCA cybersecurity principles, and oversight of critical systems. Previous collaboration with cybersecurity and compliance teams in regulated environments. Knowledge of controls under ISO 27001, NIST, or SOC2 frameworks. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.
Sep 04, 2025
Contractor
AI Back End Engineer (Contract) Duration: 6 Months (Possibility for extension) Location: London/Hybrid (2 - 3 days on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile Are you ready to shape the future of AI in financial services? We are looking for a talented AI Back-End Engineer to join our dynamic innovation team within the investment banking sector. This is an exciting opportunity to work in a greenfield environment, where you will play a crucial role in designing and deploying secure, scalable AI services that drive next-generation use cases, including client intelligence, document processing, and risk management. Key Responsibilities: Architect & Implement: Design and deploy secure AI services from lab to production, ensuring they are scalable and compliant with industry standards. API Development: Create robust APIs for large language models (LLMs), retrieval-augmented generation (RAG) pipelines, agentic workflows, and document intelligence systems. Cybersecurity & Privacy: Integrate cybersecurity and data privacy controls across all AI workflows, including encryption, anonymisation, and access logging. Collaborate with CISO: Work closely with the Chief Information Security Officer (CISO) function on threat modelling, security reviews, and AI-specific control design. Enterprise Integration: Integrate with enterprise Identity and Access Management (IAM) systems, enforcing Role-Based Access Control (RBAC) and least privilege principles. Compliance Support: Conduct vulnerability scans, manage pen-test remediation, and assist in internal and regulatory audits (FCA, PRA). Required Knowledge & Experience: Proven experience delivering greenfield AI systems in production with secure-by-design architecture. Expertise in designing and managing AI lab environments using Infrastructure as Code (IaC), containerisation, and secure networking practises. Hands-on experience with LLM implementation, including fine-tuning, prompt engineering, and secure deployment. Proficiency in building agentic workflows using modular LLM agents with memory, planning, and tool integration. Experience implementing Model Context Protocol (MCP) for secure, auditable context injection across agentic systems. Demonstrated ability to build RAG pipelines with strict data governance and contextual integrity. Familiarity with regulatory frameworks such as the EU AI Act, FCA cybersecurity principles, and oversight of critical systems. Previous collaboration with cybersecurity and compliance teams in regulated environments. Knowledge of controls under ISO 27001, NIST, or SOC2 frameworks. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.
Adecco
AI Engineer
Adecco City, London
My Financial Services client is seeking to recruit a AI Engineer on an initial 6 month contract based in London. It is hybrid and will require 3x days onsite per week. As a Back-End AI Engineer, you will design and deploy secure, scalable AI services that power next-generation use cases across client intelligence, document processing, and risk management. You'll work in a greenfield environment, building compliant AI pipelines using Gemini (GCP), Azure OpenAI or Self Hosting embedding security and privacy controls from experimentation to production, in alignment with the bank's cybersecurity and regulatory standards. Accountabilities & Responsibilities Architect and implement secure AI services from lab to production, ensuring scalability and compliance Develop robust APIs for LLMs, RAG pipelines, agentic workflows and document intelligence systems Embed cybersecurity and data privacy controls across all AI workflows (e.g., encryption, anonymisation, access logging) Collaborate with the CISO function on threat modeling, security reviews, and AI-specific control design. Integrate with enterprise IAM systems, enforcing RBAC, least privilege Conduct vulnerability scans, pen-test remediation, and support internal and regulatory audits (FCA, PRA) Required Knowledge & Experience Delivered greenfield AI systems in production with secure-by-design architecture Designed and managed AI lab environments using IaC, containerisation, and secure networking practices Hands-on experience with LLM implementation, including fine-tuning, prompt engineering, and secure deployment Built agentic workflows using modular LLM agents with memory, planning, and tool integration Implemented Model Context Protocol (MCP) to manage secure, auditable context injection across agentic systems Experience building RAG pipelines with strict data governance and contextual integrity Familiarity with EU AI Act, FCA cybersecurity principles, and oversight of critical systems Worked directly with cybersecurity and compliance teams in regulated deployments Implemented or maintained controls under ISO 27001, NIST, or SOC2 frameworks Technical Skills & Technologies: Languages & Frameworks Python (FastAPI), LangChain, Google AI SDK, Azure Open AI SDK Cloud & AI Platforms GCP: Vertex AI, Gemini API, Cloud Run, GCS, IAM, Secret Manager, Audit Logs Azure: Azure ML, Azure OpenAI, Key Vault, Azure Policy Experience with Self Hosting LLM Fine-tuning and prompt engineering for LLMs (e.g., GPT, Gemini, Claude) Secure deployment of LLMs via APIs with input/output filtering and logging Integration of LLMs into RAG pipelines, document intelligence, and agentic workflows Use of vector databases (e.g., FAISS, Pinecone, Chroma) for semantic search and retrieval Implementation of grounding, context injection, and response validation mechanisms Model Context Protocol (MCP) Implement secure, policy-aligned Model Context Protocol (MCP) for managing contextual memory, grounding, and session control in LLM-based systems Enforce context boundary policies, context versioning, and traceability to support auditability and prevent data leakage Integrate MCP with enterprise IAM and data governance frameworks to ensure compliant context injection and revocation Agentic Workflows Design and orchestrate agentic AI workflows using modular, goal-driven agents with memory, planning, and tool-use capabilities Implement secure agent execution environments with task decomposition, tool chaining, and feedback loops Integrate agents with enterprise systems (e.g., document stores, APIs, risk engines) while enforcing contextual integrity, rate limiting, and audit logging Apply agentic patterns to automate complex financial tasks such as client onboarding, document summarisation, and risk signal extraction Security Tooling Static code analysis (Bandit, SonarQube) Secrets scanning, encryption (at rest/in-transit), token management Identity integration (Google Identity, Azure Entra ID) Data Security & Governance RAG pipelines with data classification, masking, and DLP GDPR and data residency compliance MLOps & DevSecOps GitHub Actions, CI/CD security testing, model drift detection, audit logging Lab Environment Tooling Infrastructure-as-Code (IaC): Terraform, Pulumi Containerization & Orchestration: Docker, Kubernetes (GKE/AKS) Networking & Isolation: VPCs, private endpoints, firewall rules, network policies Data Sandboxing: Synthetic datasets, masking, DLP tooling Monitoring & Observability: Prometheus, Grafana, Cloud Logging
Sep 04, 2025
Contractor
My Financial Services client is seeking to recruit a AI Engineer on an initial 6 month contract based in London. It is hybrid and will require 3x days onsite per week. As a Back-End AI Engineer, you will design and deploy secure, scalable AI services that power next-generation use cases across client intelligence, document processing, and risk management. You'll work in a greenfield environment, building compliant AI pipelines using Gemini (GCP), Azure OpenAI or Self Hosting embedding security and privacy controls from experimentation to production, in alignment with the bank's cybersecurity and regulatory standards. Accountabilities & Responsibilities Architect and implement secure AI services from lab to production, ensuring scalability and compliance Develop robust APIs for LLMs, RAG pipelines, agentic workflows and document intelligence systems Embed cybersecurity and data privacy controls across all AI workflows (e.g., encryption, anonymisation, access logging) Collaborate with the CISO function on threat modeling, security reviews, and AI-specific control design. Integrate with enterprise IAM systems, enforcing RBAC, least privilege Conduct vulnerability scans, pen-test remediation, and support internal and regulatory audits (FCA, PRA) Required Knowledge & Experience Delivered greenfield AI systems in production with secure-by-design architecture Designed and managed AI lab environments using IaC, containerisation, and secure networking practices Hands-on experience with LLM implementation, including fine-tuning, prompt engineering, and secure deployment Built agentic workflows using modular LLM agents with memory, planning, and tool integration Implemented Model Context Protocol (MCP) to manage secure, auditable context injection across agentic systems Experience building RAG pipelines with strict data governance and contextual integrity Familiarity with EU AI Act, FCA cybersecurity principles, and oversight of critical systems Worked directly with cybersecurity and compliance teams in regulated deployments Implemented or maintained controls under ISO 27001, NIST, or SOC2 frameworks Technical Skills & Technologies: Languages & Frameworks Python (FastAPI), LangChain, Google AI SDK, Azure Open AI SDK Cloud & AI Platforms GCP: Vertex AI, Gemini API, Cloud Run, GCS, IAM, Secret Manager, Audit Logs Azure: Azure ML, Azure OpenAI, Key Vault, Azure Policy Experience with Self Hosting LLM Fine-tuning and prompt engineering for LLMs (e.g., GPT, Gemini, Claude) Secure deployment of LLMs via APIs with input/output filtering and logging Integration of LLMs into RAG pipelines, document intelligence, and agentic workflows Use of vector databases (e.g., FAISS, Pinecone, Chroma) for semantic search and retrieval Implementation of grounding, context injection, and response validation mechanisms Model Context Protocol (MCP) Implement secure, policy-aligned Model Context Protocol (MCP) for managing contextual memory, grounding, and session control in LLM-based systems Enforce context boundary policies, context versioning, and traceability to support auditability and prevent data leakage Integrate MCP with enterprise IAM and data governance frameworks to ensure compliant context injection and revocation Agentic Workflows Design and orchestrate agentic AI workflows using modular, goal-driven agents with memory, planning, and tool-use capabilities Implement secure agent execution environments with task decomposition, tool chaining, and feedback loops Integrate agents with enterprise systems (e.g., document stores, APIs, risk engines) while enforcing contextual integrity, rate limiting, and audit logging Apply agentic patterns to automate complex financial tasks such as client onboarding, document summarisation, and risk signal extraction Security Tooling Static code analysis (Bandit, SonarQube) Secrets scanning, encryption (at rest/in-transit), token management Identity integration (Google Identity, Azure Entra ID) Data Security & Governance RAG pipelines with data classification, masking, and DLP GDPR and data residency compliance MLOps & DevSecOps GitHub Actions, CI/CD security testing, model drift detection, audit logging Lab Environment Tooling Infrastructure-as-Code (IaC): Terraform, Pulumi Containerization & Orchestration: Docker, Kubernetes (GKE/AKS) Networking & Isolation: VPCs, private endpoints, firewall rules, network policies Data Sandboxing: Synthetic datasets, masking, DLP tooling Monitoring & Observability: Prometheus, Grafana, Cloud Logging
Adecco
Microsoft Power Platform / Agentic AI Engineer
Adecco City, London
My Financial Services client is seeking to recruit a Microsoft Power Platform / Agentic AI Engineer on an initial 6 month contract based in London. It is hybrid and will require 3x days onsite per week. You will lead the development of intelligent, enterprise-grade AI solutions using Microsoft's low-code ecosystem. This role focuses on building Copilot Studio agents, Power Automate workflows, and Power Apps that integrate with enterprise systems and leverage Azure OpenAI, Microsoft Graph, and Azure AI services. You will design and orchestrate agentic workflows that automate high-value tasks across banking functions such as compliance, risk, and document processing-while ensuring alignment with cybersecurity, data governance, and regulatory frameworks (e.g., EU AI Act, FCA guidance). Accountabilities & Responsibilities Power Platform & Copilot Studio Development Design and build conversational agents using Microsoft Copilot Studio. Develop Power Automate flows triggered by AI agents or business events. Create Power Apps frontends integrated with GenAI services and enterprise data. Build and manage custom connectors to internal APIs and third-party services. Agentic Workflow Orchestration Architect multi-step agent workflows using: Semantic Kernel SDK (C# or Python) Azure OpenAI (GPT-4, function calling, chat completion) Planner and Kernel Memory APIs for reasoning and memory RAG pipelines grounded in enterprise data via Azure AI Search Microsoft 365 & Graph API Integration Enable agents to access and reason over content in: SharePoint, OneDrive, Teams, Outlook, and Planner Use Microsoft Graph API to retrieve and manipulate enterprise data Enterprise Data & AI Services Integration Integrate with: Azure AI Search (vector indexing, hybrid search) Azure Form Recognizer for document understanding Azure Language Services for summarization, translation, and NER Cloud Engineering & Security Deploy solutions using: Azure Kubernetes Service (AKS) or Azure Container Apps Azure Key Vault, Monitor, and RBAC Microsoft Entra ID (Azure AD) for identity and access control Technical Skills & Technologies: Strong hands-on experience with Power Platform, including: Copilot Studio, Power Automate, Power Apps, and custom connectors SharePoint Development Proficiency in Microsoft Graph API, Azure OpenAI, and Semantic Kernel Solid programming skills in Python and/or C# Experience with: LangChain, AutoGen, or similar orchestration frameworks Azure AI Search, Form Recognizer, and Language Services GitHub Actions, CI/CD, and DevSecOps practices Familiarity with: Responsible AI frameworks (e.g., NIST AI RMF, ISO/IEC 42001) GDPR, data residency, and DLP policies Azure DevOps, ARM/Bicep, or Terraform Proven track record delivering agent-based or GenAI solutions in enterprise or regulated environments
Sep 04, 2025
Contractor
My Financial Services client is seeking to recruit a Microsoft Power Platform / Agentic AI Engineer on an initial 6 month contract based in London. It is hybrid and will require 3x days onsite per week. You will lead the development of intelligent, enterprise-grade AI solutions using Microsoft's low-code ecosystem. This role focuses on building Copilot Studio agents, Power Automate workflows, and Power Apps that integrate with enterprise systems and leverage Azure OpenAI, Microsoft Graph, and Azure AI services. You will design and orchestrate agentic workflows that automate high-value tasks across banking functions such as compliance, risk, and document processing-while ensuring alignment with cybersecurity, data governance, and regulatory frameworks (e.g., EU AI Act, FCA guidance). Accountabilities & Responsibilities Power Platform & Copilot Studio Development Design and build conversational agents using Microsoft Copilot Studio. Develop Power Automate flows triggered by AI agents or business events. Create Power Apps frontends integrated with GenAI services and enterprise data. Build and manage custom connectors to internal APIs and third-party services. Agentic Workflow Orchestration Architect multi-step agent workflows using: Semantic Kernel SDK (C# or Python) Azure OpenAI (GPT-4, function calling, chat completion) Planner and Kernel Memory APIs for reasoning and memory RAG pipelines grounded in enterprise data via Azure AI Search Microsoft 365 & Graph API Integration Enable agents to access and reason over content in: SharePoint, OneDrive, Teams, Outlook, and Planner Use Microsoft Graph API to retrieve and manipulate enterprise data Enterprise Data & AI Services Integration Integrate with: Azure AI Search (vector indexing, hybrid search) Azure Form Recognizer for document understanding Azure Language Services for summarization, translation, and NER Cloud Engineering & Security Deploy solutions using: Azure Kubernetes Service (AKS) or Azure Container Apps Azure Key Vault, Monitor, and RBAC Microsoft Entra ID (Azure AD) for identity and access control Technical Skills & Technologies: Strong hands-on experience with Power Platform, including: Copilot Studio, Power Automate, Power Apps, and custom connectors SharePoint Development Proficiency in Microsoft Graph API, Azure OpenAI, and Semantic Kernel Solid programming skills in Python and/or C# Experience with: LangChain, AutoGen, or similar orchestration frameworks Azure AI Search, Form Recognizer, and Language Services GitHub Actions, CI/CD, and DevSecOps practices Familiarity with: Responsible AI frameworks (e.g., NIST AI RMF, ISO/IEC 42001) GDPR, data residency, and DLP policies Azure DevOps, ARM/Bicep, or Terraform Proven track record delivering agent-based or GenAI solutions in enterprise or regulated environments
Teleperformance
Customer Service Advisor- Natwest
Teleperformance Lisburn, County Antrim
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 04, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Teleperformance
Customer Service Advisor- Natwest
Teleperformance Newtownabbey, County Antrim
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 04, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Teleperformance
Customer Service Advisor - Natwest/UlsterbankBelfast
Teleperformance Newtownards, County Down
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 04, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Teleperformance
Customer Service Advisor - Natwest/UlsterbankBelfast
Teleperformance Holywood, County Down
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 03, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Teleperformance
Customer Service Advisor - Natwest/UlsterbankBelfast
Teleperformance Ballyclare, County Antrim
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 03, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Teleperformance
Customer Service Advisor - Natwest/UlsterbankBelfast
Teleperformance Lisburn, County Antrim
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 03, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Teleperformance
Customer Service Advisor- Natwest
Teleperformance Newtownards, County Down
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 03, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Teleperformance
Customer Service Advisor - Natwest/UlsterbankBelfast
Teleperformance
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 03, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Teleperformance
Customer Service Advisor- Natwest
Teleperformance
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 03, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Export Operator
Right Now Group Feltham, Middlesex
Right Now Group are looking for an Export Operator to work for our client who are a growing Freight Forwarder based near Heathrow. The successful candidate will be responsible for managing export shipments from start to finish, ensuring compliance with UK HMRC regulations, maintaining excellent communication with shippers, clients, and overseas agents, and completing all documentation accurately. This is an office-based role with training provided, offering a great opportunity to further your career in freight forwarding. Hours, Salary & Location - Export Operator Hours: Monday - Friday, 09:00 - 17:30 (office based, not working from home) Salary: £35,000 - £38,000 per annum (approx.) Location: Feltham Additional Information: 25 days annual leave plus Bank Holidays Responsibilities of an Export Operator Handling shipments from start to finish, including arranging collections, booking shipments with airlines/hauliers, preparing documentation, monitoring shipments post-flight, and final billing. Producing and processing export entries using ASM Sequoia in line with UK HMRC regulations. Uploading all shipping documents and PODs into the operating system Boxtop . Communicating effectively with shippers, clients, and overseas agents to ensure smooth and timely shipment handling. Assisting with the creation of T1 documents (experience preferred but not essential). Maintaining accurate job files, invoicing, and cost control. Responding promptly to client and agent queries, resolving any issues efficiently. Key Skills Required - Export Operator Previous experience in export operations within freight forwarding. Knowledge of export documentation and UK HMRC procedures. Familiarity with ASM Sequoia and/or Boxtop systems (preferred, but training provided). Strong organisational skills and ability to manage multiple shipments simultaneously. Excellent communication skills, both written and verbal. High attention to detail and accuracy. Proactive approach to problem-solving and customer service. Ability to adapt quickly to changing customer requirements. Full 5-year referenceable history (required for aviation security clearance). This is an exciting opportunity for an Export Operator to join a forward-thinking freight forwarder offering development, stability, and career progression.
Sep 03, 2025
Full time
Right Now Group are looking for an Export Operator to work for our client who are a growing Freight Forwarder based near Heathrow. The successful candidate will be responsible for managing export shipments from start to finish, ensuring compliance with UK HMRC regulations, maintaining excellent communication with shippers, clients, and overseas agents, and completing all documentation accurately. This is an office-based role with training provided, offering a great opportunity to further your career in freight forwarding. Hours, Salary & Location - Export Operator Hours: Monday - Friday, 09:00 - 17:30 (office based, not working from home) Salary: £35,000 - £38,000 per annum (approx.) Location: Feltham Additional Information: 25 days annual leave plus Bank Holidays Responsibilities of an Export Operator Handling shipments from start to finish, including arranging collections, booking shipments with airlines/hauliers, preparing documentation, monitoring shipments post-flight, and final billing. Producing and processing export entries using ASM Sequoia in line with UK HMRC regulations. Uploading all shipping documents and PODs into the operating system Boxtop . Communicating effectively with shippers, clients, and overseas agents to ensure smooth and timely shipment handling. Assisting with the creation of T1 documents (experience preferred but not essential). Maintaining accurate job files, invoicing, and cost control. Responding promptly to client and agent queries, resolving any issues efficiently. Key Skills Required - Export Operator Previous experience in export operations within freight forwarding. Knowledge of export documentation and UK HMRC procedures. Familiarity with ASM Sequoia and/or Boxtop systems (preferred, but training provided). Strong organisational skills and ability to manage multiple shipments simultaneously. Excellent communication skills, both written and verbal. High attention to detail and accuracy. Proactive approach to problem-solving and customer service. Ability to adapt quickly to changing customer requirements. Full 5-year referenceable history (required for aviation security clearance). This is an exciting opportunity for an Export Operator to join a forward-thinking freight forwarder offering development, stability, and career progression.
Site Manager
Red Sky Personnel Ltd
Site Agent / Site Manager Location: Iver (with office base in Rickmansworth or St Albans until site mobilisation) Salary: £50,000 - £65,000 + Package Hours: Full-time, 45 hours per week Start Date: ASAP About the Role Red Sky Personnel are recruiting on behalf of a leading civil engineering and infrastructure contractor with a strong reputation for delivering large-scale projects across the UK. This contractor has long-term secured work through major frameworks and infrastructure schemes and is now seeking an experienced Site Agent / Manager to join their team in Iver. As a Site Agent, you will be responsible for managing the construction site and ensuring projects are delivered safely, on time, to budget, and to the required quality standards. You will work closely with project managers, engineers, and quantity surveyors on high-profile schemes, initially supporting pipeline works within the water sector. Key Responsibilities Take overall responsibility for successful site delivery on civils and water projects. Ensure works are delivered to specification, programme, and quality requirements. Lead site teams (Sub Agents, Engineers, Foremen) to deliver safe, efficient, and compliant projects. Oversee project plans, RAMS, ITPs, and waste management plans in line with company procedures. Manage commercial performance, cost plans, and procurement schedules. Build and maintain strong client, stakeholder, and supply chain relationships. Provide accurate reporting and chair weekly site meetings. About You Proven experience as a Site Agent / Manager within civil engineering, ideally in water or utilities. Strong knowledge of contract conditions, CDM regulations, risk management, and cost control. Degree/HNC in Civil Engineering (or equivalent). CSCS card and SMSTS/IOSH Managing Safely (essential). Temporary Works Coordinator, Confined Space training (desirable). Strong leadership, communication, and problem-solving skills. What's on Offer Competitive salary of £50,000 - £65,000 plus benefits. Long-term secured projects offering stability and job security. Career progression with a contractor known for promoting from within. Company car/car allowance and flexible benefits scheme. Private medical, pension, and life assurance. 25 days annual leave + bank holidays + loyalty days. Ongoing training, development, and leadership support. To apply or find out more, please contact Rachel Marrey at (url removed)
Sep 02, 2025
Full time
Site Agent / Site Manager Location: Iver (with office base in Rickmansworth or St Albans until site mobilisation) Salary: £50,000 - £65,000 + Package Hours: Full-time, 45 hours per week Start Date: ASAP About the Role Red Sky Personnel are recruiting on behalf of a leading civil engineering and infrastructure contractor with a strong reputation for delivering large-scale projects across the UK. This contractor has long-term secured work through major frameworks and infrastructure schemes and is now seeking an experienced Site Agent / Manager to join their team in Iver. As a Site Agent, you will be responsible for managing the construction site and ensuring projects are delivered safely, on time, to budget, and to the required quality standards. You will work closely with project managers, engineers, and quantity surveyors on high-profile schemes, initially supporting pipeline works within the water sector. Key Responsibilities Take overall responsibility for successful site delivery on civils and water projects. Ensure works are delivered to specification, programme, and quality requirements. Lead site teams (Sub Agents, Engineers, Foremen) to deliver safe, efficient, and compliant projects. Oversee project plans, RAMS, ITPs, and waste management plans in line with company procedures. Manage commercial performance, cost plans, and procurement schedules. Build and maintain strong client, stakeholder, and supply chain relationships. Provide accurate reporting and chair weekly site meetings. About You Proven experience as a Site Agent / Manager within civil engineering, ideally in water or utilities. Strong knowledge of contract conditions, CDM regulations, risk management, and cost control. Degree/HNC in Civil Engineering (or equivalent). CSCS card and SMSTS/IOSH Managing Safely (essential). Temporary Works Coordinator, Confined Space training (desirable). Strong leadership, communication, and problem-solving skills. What's on Offer Competitive salary of £50,000 - £65,000 plus benefits. Long-term secured projects offering stability and job security. Career progression with a contractor known for promoting from within. Company car/car allowance and flexible benefits scheme. Private medical, pension, and life assurance. 25 days annual leave + bank holidays + loyalty days. Ongoing training, development, and leadership support. To apply or find out more, please contact Rachel Marrey at (url removed)
Adecco
Microsoft Power Platform / Agentic AI Engineer SMBC1JP1488
Adecco
Job Opportunity: Microsoft Power Platform / Agentic AI Engineer (Temporary, 6 Months) Are you ready to take your career to the next level in the vibrant world of financial services? Our client, a leading organisation in EMEA-based commercial and investment banking, is on the lookout for a talented Microsoft Power Platform / Agentic AI Engineer to join their dynamic Innovation Team! Location: Liverpool Street, London (2-3 days on-site required) Contract Length: 6 months Rate: Via umbrella Why Join Us? At our client's organisation, you will be at the forefront of technology, driving innovation in the Capital Markets and Corporate Banking sectors. This is your chance to work with cutting-edge tools and technologies, while collaborating with a team that values creativity and forward-thinking solutions. Role Overview As a Microsoft Power Platform & Agentic AI Engineer, you will spearhead the development of intelligent, enterprise-grade AI solutions using Microsoft's low-code ecosystem. Your main focus will be on creating Copilot Studio agents, Power Automate workflows, and Power Apps that integrate seamlessly with enterprise systems. Key Responsibilities Power Platform & Copilot Studio Development Design and build conversational agents using Microsoft Copilot Studio. Develop Power Automate flows triggered by AI agents or business events. Create engaging Power Apps frontends integrated with GenAI services and enterprise data. Build and manage custom connectors to internal APIs and third-party services. Agentic Workflow Orchestration Architect multi-step agent workflows using: - Semantic Kernel SDK (C# or Python) - Azure OpenAI (GPT-4, function calling, chat completion) - Planner and Kernel Memory APIs for reasoning and memory - RAG pipelines grounded in enterprise data via Azure AI Search Microsoft 365 & Graph API Integration Enable agents to access and reason over content in SharePoint, OneDrive, Teams, Outlook, and Planner. utilise Microsoft Graph API to retrieve and manipulate enterprise data efficiently. Enterprise Data & AI Services Integration Integrate with Azure AI Search, Azure Form Recognizer, and Azure Language Services for enhanced document understanding and summarization. Cloud Engineering & Security Deploy solutions using Azure Kubernetes Service (AKS) or Azure Container Apps. Ensure robust security with Azure Key Vault, Microsoft Entra ID, and best practises in identity and access control. What We're Looking For Technical Skills & Technologies: Strong experience with Power Platform, including Copilot Studio, Power Automate, Power Apps, and custom connectors. Proficiency in Microsoft Graph API, Azure OpenAI, and Semantic Kernel. Solid programming skills in Python and/or C#. Familiarity with LangChain, AutoGen, or similar orchestration frameworks. Experience with Azure AI Search, Form Recognizer, and Language Services. Knowledge of CI/CD, DevSecOps practises, and responsible AI frameworks. A Passion for Innovation! We are searching for someone with a proven track record of delivering agent-based or GenAI solutions in enterprise or regulated environments. Your enthusiasm and problem-solving mindset will be key to thriving in this role! Ready to Make an Impact? If you're excited about the possibilities of AI and want to contribute to a progressive organisation, we want to hear from you! Apply now and be part of a team that's redefining the landscape of financial services through technology. Join us on this thrilling journey and help shape the future! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Sep 02, 2025
Contractor
Job Opportunity: Microsoft Power Platform / Agentic AI Engineer (Temporary, 6 Months) Are you ready to take your career to the next level in the vibrant world of financial services? Our client, a leading organisation in EMEA-based commercial and investment banking, is on the lookout for a talented Microsoft Power Platform / Agentic AI Engineer to join their dynamic Innovation Team! Location: Liverpool Street, London (2-3 days on-site required) Contract Length: 6 months Rate: Via umbrella Why Join Us? At our client's organisation, you will be at the forefront of technology, driving innovation in the Capital Markets and Corporate Banking sectors. This is your chance to work with cutting-edge tools and technologies, while collaborating with a team that values creativity and forward-thinking solutions. Role Overview As a Microsoft Power Platform & Agentic AI Engineer, you will spearhead the development of intelligent, enterprise-grade AI solutions using Microsoft's low-code ecosystem. Your main focus will be on creating Copilot Studio agents, Power Automate workflows, and Power Apps that integrate seamlessly with enterprise systems. Key Responsibilities Power Platform & Copilot Studio Development Design and build conversational agents using Microsoft Copilot Studio. Develop Power Automate flows triggered by AI agents or business events. Create engaging Power Apps frontends integrated with GenAI services and enterprise data. Build and manage custom connectors to internal APIs and third-party services. Agentic Workflow Orchestration Architect multi-step agent workflows using: - Semantic Kernel SDK (C# or Python) - Azure OpenAI (GPT-4, function calling, chat completion) - Planner and Kernel Memory APIs for reasoning and memory - RAG pipelines grounded in enterprise data via Azure AI Search Microsoft 365 & Graph API Integration Enable agents to access and reason over content in SharePoint, OneDrive, Teams, Outlook, and Planner. utilise Microsoft Graph API to retrieve and manipulate enterprise data efficiently. Enterprise Data & AI Services Integration Integrate with Azure AI Search, Azure Form Recognizer, and Azure Language Services for enhanced document understanding and summarization. Cloud Engineering & Security Deploy solutions using Azure Kubernetes Service (AKS) or Azure Container Apps. Ensure robust security with Azure Key Vault, Microsoft Entra ID, and best practises in identity and access control. What We're Looking For Technical Skills & Technologies: Strong experience with Power Platform, including Copilot Studio, Power Automate, Power Apps, and custom connectors. Proficiency in Microsoft Graph API, Azure OpenAI, and Semantic Kernel. Solid programming skills in Python and/or C#. Familiarity with LangChain, AutoGen, or similar orchestration frameworks. Experience with Azure AI Search, Form Recognizer, and Language Services. Knowledge of CI/CD, DevSecOps practises, and responsible AI frameworks. A Passion for Innovation! We are searching for someone with a proven track record of delivering agent-based or GenAI solutions in enterprise or regulated environments. Your enthusiasm and problem-solving mindset will be key to thriving in this role! Ready to Make an Impact? If you're excited about the possibilities of AI and want to contribute to a progressive organisation, we want to hear from you! Apply now and be part of a team that's redefining the landscape of financial services through technology. Join us on this thrilling journey and help shape the future! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Conveyancing Legal Secretary - full time or part time
Talentwise Solutions Legal Recruitment Ltd Leamington Spa, Warwickshire
Conveyancing Legal Secretary Location: Leamington Spa town centre Salary c £25,000 per annum to £26,000 per annum Full time (35 hours pw) or Part time with hours to suit About the firm: This is a very well-established law practice, who have steadily grown their office network, including two acquisitions over the past four years giving them a great regional presence and a massively increased volume of business. If job security, training and career development are important to you, then this is the perfect firm to join. Their conveyancing team is headed up by a senior solicitor with over 20 years experience. The team also includes solicitors, paralegals, and support staff, all working to provide high quality conveyancing services, so you will always be well-supported by experienced colleagues and a very hands-on management team. Their accreditations include the Law Society's Conveyancing Quality Scheme and Lexcel. The firm are also recognised by the Legal 500. What s involved? Supporting a busy Conveyancing team with audio typing and administrative/secretarial duties Typing of legal documents and correspondence Scanning post and allocating to fee earners electronically Assisting in maintaining client files Providing Conveyancing quotes and progressing files through to post-completion File closing and archiving Dealing with client enquiries and queries over the telephone and in person Providing updates to clients and estate agents Updating files on a legal case management system Who we re looking for: Suitable candidates are likely to have: Conveyancing experience Experience of working for an SRA regulated law firm Experience of using a legal case management system Good audio and copy typing skills and proficiency in MS Word, Excel and Outlook What s on offer? The role is offered with a fabulous range of benefits including: 23 days holiday (rising to 27) plus UK bank holidays 2 extra days paid leave over Christmas Your birthday off (from year two) Holiday buy/sell scheme (up to 5 additional days) Company sick pay and pension scheme Discounted legal fees Simply Health plan and Virtual GP access Life insurance 3x salary Full induction and ongoing training Supportive, collaborative team culture Community involvement and charity events Excellent career prospects This is a permanent, fully office-based job which is offered on either a full-time or part-time basis. Core hours are 9am to 5pm Monday to Friday (35 hours per week). If you re interested in part time hours, please state hours required on application Note: Salary is given as a guideline, in line with market rate, and will be wholly dependent on experience. The information above is correct to the best of our knowledge. For more information, please contact Tracey at Talentwise Solutions Legal Recruitment About Talentwise Solutions Legal Recruitment Talentwise Solutions Legal Recruitment is a family-run, boutique recruitment agency specialising in legal professional and legal support jobs throughout Coventry and Warwickshire, Birmingham and the Midlands. We offer a tailored service, to find the right role and the right cultural fit for our candidates, and rest assured we will never forward your CV to any firm without first gaining your consent. About Your Consultant Tracey is the Owner and Managing Director of Talentwise Solutions Legal Recruitment, where her focus is on offering a prestigious, consultative, open, and honest service the way she believes recruitment should be! Tracey s passion for recruitment in the legal sector goes back over thirty years, and today it s stronger than ever. Tracey prides herself on her personalised approach to recruiting and will be on hand to guide you through every stage of the process from initial application through to job offer. You know your career is in great hands with Tracey s experience and expertise. Know anyone who might be interested ? We offer generous bonuses up to £500 for successful referrals. Conditions apply - contact us or view our website for details.
Sep 02, 2025
Full time
Conveyancing Legal Secretary Location: Leamington Spa town centre Salary c £25,000 per annum to £26,000 per annum Full time (35 hours pw) or Part time with hours to suit About the firm: This is a very well-established law practice, who have steadily grown their office network, including two acquisitions over the past four years giving them a great regional presence and a massively increased volume of business. If job security, training and career development are important to you, then this is the perfect firm to join. Their conveyancing team is headed up by a senior solicitor with over 20 years experience. The team also includes solicitors, paralegals, and support staff, all working to provide high quality conveyancing services, so you will always be well-supported by experienced colleagues and a very hands-on management team. Their accreditations include the Law Society's Conveyancing Quality Scheme and Lexcel. The firm are also recognised by the Legal 500. What s involved? Supporting a busy Conveyancing team with audio typing and administrative/secretarial duties Typing of legal documents and correspondence Scanning post and allocating to fee earners electronically Assisting in maintaining client files Providing Conveyancing quotes and progressing files through to post-completion File closing and archiving Dealing with client enquiries and queries over the telephone and in person Providing updates to clients and estate agents Updating files on a legal case management system Who we re looking for: Suitable candidates are likely to have: Conveyancing experience Experience of working for an SRA regulated law firm Experience of using a legal case management system Good audio and copy typing skills and proficiency in MS Word, Excel and Outlook What s on offer? The role is offered with a fabulous range of benefits including: 23 days holiday (rising to 27) plus UK bank holidays 2 extra days paid leave over Christmas Your birthday off (from year two) Holiday buy/sell scheme (up to 5 additional days) Company sick pay and pension scheme Discounted legal fees Simply Health plan and Virtual GP access Life insurance 3x salary Full induction and ongoing training Supportive, collaborative team culture Community involvement and charity events Excellent career prospects This is a permanent, fully office-based job which is offered on either a full-time or part-time basis. Core hours are 9am to 5pm Monday to Friday (35 hours per week). If you re interested in part time hours, please state hours required on application Note: Salary is given as a guideline, in line with market rate, and will be wholly dependent on experience. The information above is correct to the best of our knowledge. For more information, please contact Tracey at Talentwise Solutions Legal Recruitment About Talentwise Solutions Legal Recruitment Talentwise Solutions Legal Recruitment is a family-run, boutique recruitment agency specialising in legal professional and legal support jobs throughout Coventry and Warwickshire, Birmingham and the Midlands. We offer a tailored service, to find the right role and the right cultural fit for our candidates, and rest assured we will never forward your CV to any firm without first gaining your consent. About Your Consultant Tracey is the Owner and Managing Director of Talentwise Solutions Legal Recruitment, where her focus is on offering a prestigious, consultative, open, and honest service the way she believes recruitment should be! Tracey s passion for recruitment in the legal sector goes back over thirty years, and today it s stronger than ever. Tracey prides herself on her personalised approach to recruiting and will be on hand to guide you through every stage of the process from initial application through to job offer. You know your career is in great hands with Tracey s experience and expertise. Know anyone who might be interested ? We offer generous bonuses up to £500 for successful referrals. Conditions apply - contact us or view our website for details.
Conveyancing Paralegal - full time or part time
Talentwise Solutions Legal Recruitment Ltd Leamington Spa, Warwickshire
Conveyancing Paralegal Location: Leamington Spa town centre Salary c£25,000 per annum to £26,000 per annum Full time (35 hours pw) or Part time with hours to suit About the firm: This is a very well-established law practice, who have steadily grown their office network, including two acquisitions over the past four years giving them a great regional presence and a massively increased volume of business. If job security, training and career development are important to you, then this is the perfect firm to join. Their conveyancing team is headed up by a senior solicitor with over 20 years experience. The team also includes solicitors, paralegals, and support staff, all working to provide high quality conveyancing services, so you will always be well-supported by experienced colleagues and a very hands-on management team. Their accreditations include the Law Society's Conveyancing Quality Scheme and Lexcel. The firm are also recognised by the Legal 500. What s involved? Supporting a busy Conveyancing team with audio typing and administrative duties Typing of legal documents and correspondence Scanning post and allocating to fee earners electronically Assisting in maintaining client files Providing Conveyancing quotes and progressing files through to post-completion File closing and archiving Dealing with client enquiries and queries over the telephone and in person Providing updates to clients and estate agents Updating files on a legal case management system Who we re looking for: Suitable candidates are likely to have: Conveyancing experience Experience of working for an SRA regulated law firm Experience of using a legal case management system Good audio and copy typing skills and proficiency in MS Word, Excel and Outlook A law degree A desire to progress your career within conveyancing What s on offer? The role is offered with a fabulous range of benefits including: 23 days holiday (rising to 27) plus UK bank holidays 2 extra days paid leave over Christmas Your birthday off (from year two) Holiday buy/sell scheme (up to 5 additional days) Company sick pay and pension scheme Discounted legal fees Simply Health plan and Virtual GP access Life insurance 3x salary Full induction and ongoing training Supportive, collaborative team culture Community involvement and charity events Excellent career prospects This is a permanent, fully office-based job which is offered on either a full-time or part-time basis. Core hours are 9am to 5pm Monday to Friday (35 hours per week). If you re interested in part time hours, please state hours required on application Note: Salary is given as a guideline, in line with market rate, and will be wholly dependent on experience. The information above is correct to the best of our knowledge. For more information, please contact Tracey at Talentwise Solutions Legal Recruitment About Talentwise Solutions Legal Recruitment Talentwise Solutions Legal Recruitment is a family-run, boutique recruitment agency specialising in legal professional and legal support jobs throughout Coventry and Warwickshire, Birmingham and the Midlands. We offer a tailored service, to find the right role and the right cultural fit for our candidates, and rest assured we will never forward your CV to any firm without first gaining your consent. About Your Consultant Tracey is the Owner and Managing Director of Talentwise Solutions Legal Recruitment, where her focus is on offering a prestigious, consultative, open, and honest service the way she believes recruitment should be! Tracey s passion for recruitment in the legal sector goes back over thirty years, and today it s stronger than ever. Tracey prides herself on her personalised approach to recruiting and will be on hand to guide you through every stage of the process from initial application through to job offer. You know your career is in great hands with Tracey s experience and expertise. Know anyone who might be interested ? We offer generous bonuses up to £500 for successful referrals. Conditions apply - contact us or view our website for details.
Sep 02, 2025
Full time
Conveyancing Paralegal Location: Leamington Spa town centre Salary c£25,000 per annum to £26,000 per annum Full time (35 hours pw) or Part time with hours to suit About the firm: This is a very well-established law practice, who have steadily grown their office network, including two acquisitions over the past four years giving them a great regional presence and a massively increased volume of business. If job security, training and career development are important to you, then this is the perfect firm to join. Their conveyancing team is headed up by a senior solicitor with over 20 years experience. The team also includes solicitors, paralegals, and support staff, all working to provide high quality conveyancing services, so you will always be well-supported by experienced colleagues and a very hands-on management team. Their accreditations include the Law Society's Conveyancing Quality Scheme and Lexcel. The firm are also recognised by the Legal 500. What s involved? Supporting a busy Conveyancing team with audio typing and administrative duties Typing of legal documents and correspondence Scanning post and allocating to fee earners electronically Assisting in maintaining client files Providing Conveyancing quotes and progressing files through to post-completion File closing and archiving Dealing with client enquiries and queries over the telephone and in person Providing updates to clients and estate agents Updating files on a legal case management system Who we re looking for: Suitable candidates are likely to have: Conveyancing experience Experience of working for an SRA regulated law firm Experience of using a legal case management system Good audio and copy typing skills and proficiency in MS Word, Excel and Outlook A law degree A desire to progress your career within conveyancing What s on offer? The role is offered with a fabulous range of benefits including: 23 days holiday (rising to 27) plus UK bank holidays 2 extra days paid leave over Christmas Your birthday off (from year two) Holiday buy/sell scheme (up to 5 additional days) Company sick pay and pension scheme Discounted legal fees Simply Health plan and Virtual GP access Life insurance 3x salary Full induction and ongoing training Supportive, collaborative team culture Community involvement and charity events Excellent career prospects This is a permanent, fully office-based job which is offered on either a full-time or part-time basis. Core hours are 9am to 5pm Monday to Friday (35 hours per week). If you re interested in part time hours, please state hours required on application Note: Salary is given as a guideline, in line with market rate, and will be wholly dependent on experience. The information above is correct to the best of our knowledge. For more information, please contact Tracey at Talentwise Solutions Legal Recruitment About Talentwise Solutions Legal Recruitment Talentwise Solutions Legal Recruitment is a family-run, boutique recruitment agency specialising in legal professional and legal support jobs throughout Coventry and Warwickshire, Birmingham and the Midlands. We offer a tailored service, to find the right role and the right cultural fit for our candidates, and rest assured we will never forward your CV to any firm without first gaining your consent. About Your Consultant Tracey is the Owner and Managing Director of Talentwise Solutions Legal Recruitment, where her focus is on offering a prestigious, consultative, open, and honest service the way she believes recruitment should be! Tracey s passion for recruitment in the legal sector goes back over thirty years, and today it s stronger than ever. Tracey prides herself on her personalised approach to recruiting and will be on hand to guide you through every stage of the process from initial application through to job offer. You know your career is in great hands with Tracey s experience and expertise. Know anyone who might be interested ? We offer generous bonuses up to £500 for successful referrals. Conditions apply - contact us or view our website for details.
Certified - Elastic Engineer
Summer-Browning Associates
Summer-Browning Associates are currently supporting our client, a Central Government department, who are actively seeking a certified Elastic SME Engineer who has been vetted to DV level on an initial 6 month contract. Experience Required Assist with net-new use case onboardings Maintain and tune ILM policies Apply data optimisations Assist with use case & user (s)/group migrations Build custom data ingest pipelines & parsers Configure, deploy and tune Elastic agent / beats Perform data schema formatting work Develop dashboards, alerts and reports Perform elastic cluster upgrades Implement query tuning techniques Deliver best practice workshops for kibana and other solutions Highlighting/demonstrating new features and product roadmap Providing input into plans/roadmap for elastic platform Perform elastic cluster checks Implement best practice remediations Certified - Elastic Engineer We invite qualified candidates who are passionate about technology and eager to make an impact through innovative solutions to apply for this exciting opportunity. Security Clearance: DV level vetting If you meet the above criteria, please submit your latest CV for review.
Sep 01, 2025
Contractor
Summer-Browning Associates are currently supporting our client, a Central Government department, who are actively seeking a certified Elastic SME Engineer who has been vetted to DV level on an initial 6 month contract. Experience Required Assist with net-new use case onboardings Maintain and tune ILM policies Apply data optimisations Assist with use case & user (s)/group migrations Build custom data ingest pipelines & parsers Configure, deploy and tune Elastic agent / beats Perform data schema formatting work Develop dashboards, alerts and reports Perform elastic cluster upgrades Implement query tuning techniques Deliver best practice workshops for kibana and other solutions Highlighting/demonstrating new features and product roadmap Providing input into plans/roadmap for elastic platform Perform elastic cluster checks Implement best practice remediations Certified - Elastic Engineer We invite qualified candidates who are passionate about technology and eager to make an impact through innovative solutions to apply for this exciting opportunity. Security Clearance: DV level vetting If you meet the above criteria, please submit your latest CV for review.
Property Manager
Reactive Permanent Recruitment Leigh Woods, Bristol
Property Manager, Bristol Reactive Permanent Recruitment are working with a busy independent estate agent with an enviable reputation in the Bristol market. Due to continued growth, our client now seeks an enthusiastic Property Manager for their busy team based in Clifton to provide excellent customer service to a portfolio of student and HMO lettings properties across Bristol. The role: Organise all necessary maintenance and repairs for a property portfolio Monitor rental payments Liaise with landlords and tenants to organise tenancy renewals and adherence to all contractual obligations Handling all maintenance issues with tenants and landlords, resolve via approved contractors Liaising with contractors ensuring works are satisfactorily completed, invoicing Resolving all rent payment issues Confirming lease extensions, manage negotiations and agreements Carry out property visits and inspections The person: Essential: At least 2 years experience in Property Management Essential: Full driving license and own vehicle Student and HMO Property Management experience is highly desirable Thrive on keeping busy and enjoy working under pressure Excellent telephone manner and customer service skills Great negotiation skills Meticulous attention to detail An outgoing personality with a passion for customer service Demonstrate first class administrative skills Excellent time management skills including the ability to prioritise Customer facing experience An analytical person who can communicate well with Landlords and Tenants Excellent written and verbal communication skills at all levels Ability to work on own initiative but all works well as part of a busy team The package: A good starting basic of £30,000 p/a High mileage paid for property visits Parking permit provided All required training and development & qualification opportunities Annual salary review and pay rises (provided all KPIs are met) Smart casual dress code Fantastic company culture Local independent business providing job security and career development Excellent induction, training, and ongoing support A thriving independent business offering long-term stability and progression For more information on this exciting and rewarding Property Manager career please APPLY BELOW. Key: Property Manager, Lettings Manager, Property Lettings Manager, Estate Agent, Bristol
Sep 01, 2025
Full time
Property Manager, Bristol Reactive Permanent Recruitment are working with a busy independent estate agent with an enviable reputation in the Bristol market. Due to continued growth, our client now seeks an enthusiastic Property Manager for their busy team based in Clifton to provide excellent customer service to a portfolio of student and HMO lettings properties across Bristol. The role: Organise all necessary maintenance and repairs for a property portfolio Monitor rental payments Liaise with landlords and tenants to organise tenancy renewals and adherence to all contractual obligations Handling all maintenance issues with tenants and landlords, resolve via approved contractors Liaising with contractors ensuring works are satisfactorily completed, invoicing Resolving all rent payment issues Confirming lease extensions, manage negotiations and agreements Carry out property visits and inspections The person: Essential: At least 2 years experience in Property Management Essential: Full driving license and own vehicle Student and HMO Property Management experience is highly desirable Thrive on keeping busy and enjoy working under pressure Excellent telephone manner and customer service skills Great negotiation skills Meticulous attention to detail An outgoing personality with a passion for customer service Demonstrate first class administrative skills Excellent time management skills including the ability to prioritise Customer facing experience An analytical person who can communicate well with Landlords and Tenants Excellent written and verbal communication skills at all levels Ability to work on own initiative but all works well as part of a busy team The package: A good starting basic of £30,000 p/a High mileage paid for property visits Parking permit provided All required training and development & qualification opportunities Annual salary review and pay rises (provided all KPIs are met) Smart casual dress code Fantastic company culture Local independent business providing job security and career development Excellent induction, training, and ongoing support A thriving independent business offering long-term stability and progression For more information on this exciting and rewarding Property Manager career please APPLY BELOW. Key: Property Manager, Lettings Manager, Property Lettings Manager, Estate Agent, Bristol

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