IT Network Technician - Up to 35,000 I am currently seeking a IT Network Technician to be based fully on-site in the cornwall area. The right IT Network Technician will be part of the IT team in a school and will have skills in general IT support while also having excellent networking skills aswell. Benefits include: Salary up to 32,000 LGPS Pension 20 days leave + bank holiday An extra day off after prolonged service Shirter days on Friday Key Responsibilities: ServiceDesk Management Cloud migration & Development Networking VLan management Technical Support Documntation Training Sessions Project Work VoiP Telephony Systems CCTV Systems Cabling & Switches Hardware & Software Mobile management PrintersManage network security Skills & Experience: Experience in a school environment Net work infrastructure Proficient in a range of systems and applications, including server virtualisation, security, cloud technologies, and wired/wireless networks (mainly Microsoft-based) Active Directory Group Policies (on-prem) Microsoft 365 Azure AD Intune Autopilot Different OS Environents Backup solutions of disaster recovery This is a fantastic opportunity and the job ends soon so apply now and don't miss out! If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Sep 04, 2025
Full time
IT Network Technician - Up to 35,000 I am currently seeking a IT Network Technician to be based fully on-site in the cornwall area. The right IT Network Technician will be part of the IT team in a school and will have skills in general IT support while also having excellent networking skills aswell. Benefits include: Salary up to 32,000 LGPS Pension 20 days leave + bank holiday An extra day off after prolonged service Shirter days on Friday Key Responsibilities: ServiceDesk Management Cloud migration & Development Networking VLan management Technical Support Documntation Training Sessions Project Work VoiP Telephony Systems CCTV Systems Cabling & Switches Hardware & Software Mobile management PrintersManage network security Skills & Experience: Experience in a school environment Net work infrastructure Proficient in a range of systems and applications, including server virtualisation, security, cloud technologies, and wired/wireless networks (mainly Microsoft-based) Active Directory Group Policies (on-prem) Microsoft 365 Azure AD Intune Autopilot Different OS Environents Backup solutions of disaster recovery This is a fantastic opportunity and the job ends soon so apply now and don't miss out! If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
IT Support TechnicianWorking Hours: 9.00am - 5.30pm Monday - FridayLocation: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday) / 2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester areaSalary and Benefits: Annual Salary £23,000 - £26,000 / 20 days holiday plus public holidays / Training and certification support / Company Pension / Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we've been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We're now expanding and looking for someone to join our helpdesk team. In this role, you'll spend three days a week onsite at a client's Manchester office (a leading sportswear brand) and two days working remotely as part of our support team. We're a small but capable team who work closely together to get the job done. You'll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Our clients choose us because we deliver tailored solutions and personal service that larger providers can't match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts, permissions, and password resets. Helping staff get the most from their meeting rooms - making sure Teams/Zoom equipment is ready, set up, and running smoothly. Assisting with basic network troubleshooting (Wi-Fi, VPN, switches, routers). Using Intune and Apple Business Manager to manage and deploy devices. Procuring IT equipment and maintaining the asset inventory. Supporting employee onboarding and offboarding. Escalating complex issues to our helpdesk team or other vendors. Logging and managing support tickets to ensure SLAs are met. When working remotely, you'll be part of our helpdesk team, handling first-line support calls, resolving common issues, and escalating where needed. What we are looking for Strong knowledge of macOS and Windows. Experience with iPhone and Android mobile phones / tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient, understanding and calm under pressure Hard working, honest and responsible A team player Keen to learn and happy to accept feedback Good time-keeping and the ability to multi-task and prioritise work-load Adaptable and willing to contribute where needed
Sep 04, 2025
Full time
IT Support TechnicianWorking Hours: 9.00am - 5.30pm Monday - FridayLocation: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday) / 2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester areaSalary and Benefits: Annual Salary £23,000 - £26,000 / 20 days holiday plus public holidays / Training and certification support / Company Pension / Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we've been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We're now expanding and looking for someone to join our helpdesk team. In this role, you'll spend three days a week onsite at a client's Manchester office (a leading sportswear brand) and two days working remotely as part of our support team. We're a small but capable team who work closely together to get the job done. You'll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Our clients choose us because we deliver tailored solutions and personal service that larger providers can't match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts, permissions, and password resets. Helping staff get the most from their meeting rooms - making sure Teams/Zoom equipment is ready, set up, and running smoothly. Assisting with basic network troubleshooting (Wi-Fi, VPN, switches, routers). Using Intune and Apple Business Manager to manage and deploy devices. Procuring IT equipment and maintaining the asset inventory. Supporting employee onboarding and offboarding. Escalating complex issues to our helpdesk team or other vendors. Logging and managing support tickets to ensure SLAs are met. When working remotely, you'll be part of our helpdesk team, handling first-line support calls, resolving common issues, and escalating where needed. What we are looking for Strong knowledge of macOS and Windows. Experience with iPhone and Android mobile phones / tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient, understanding and calm under pressure Hard working, honest and responsible A team player Keen to learn and happy to accept feedback Good time-keeping and the ability to multi-task and prioritise work-load Adaptable and willing to contribute where needed
Hays Specialist Recruitment
Cardiff, South Glamorgan
First Line Support - Paying up to £21 per hour, inside IR35, Based in South Wales (Fully Onsite) - Start ASAP Your new company You'll be working with a leading organisation based in South Wales. Your new role We are seeking a proactive and customer-focused individual to join our IT team as a First Line Support Technician. In this role, you will be the first point of contact for technical support, assisting staff and representatives with IT-related issues and service requests. What you'll need to succeed Strong communication and interpersonal skills, with the ability to explain technical issues clearly. Basic understanding of IT systems, including Windows OS, Microsoft Office, and common business applications. Familiarity with service desk or ticketing systems (eg, ServiceNow, Freshdesk, or similar). Ability to diagnose and resolve basic hardware and software issues. Good organisational skills and attention to detail when logging and managing support tickets. A customer-first mindset with a calm and patient approach to problem-solving. Willingness to learn and adapt in a fast-paced IT environment. What you'll get in return You'll get the opportunity to work with a leading organisation based in South Wales. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Sep 04, 2025
Contractor
First Line Support - Paying up to £21 per hour, inside IR35, Based in South Wales (Fully Onsite) - Start ASAP Your new company You'll be working with a leading organisation based in South Wales. Your new role We are seeking a proactive and customer-focused individual to join our IT team as a First Line Support Technician. In this role, you will be the first point of contact for technical support, assisting staff and representatives with IT-related issues and service requests. What you'll need to succeed Strong communication and interpersonal skills, with the ability to explain technical issues clearly. Basic understanding of IT systems, including Windows OS, Microsoft Office, and common business applications. Familiarity with service desk or ticketing systems (eg, ServiceNow, Freshdesk, or similar). Ability to diagnose and resolve basic hardware and software issues. Good organisational skills and attention to detail when logging and managing support tickets. A customer-first mindset with a calm and patient approach to problem-solving. Willingness to learn and adapt in a fast-paced IT environment. What you'll get in return You'll get the opportunity to work with a leading organisation based in South Wales. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Systems Support Technician Location: Brentwood, Essex Salary: 27,500 Working Hours: Monday - Friday 9.00am - 5.00pm Benefits: 25 days holiday + Bank Holidays, company pension, private medical insurance, life assurance scheme, additional payment and long service days after 5 years' service and EAP service (free counselling and guidance for employees) You must be a car driver with access to your own vehicle as occasional travel to other sites may be required We are seeking a proactive and technically skilled Systems Support Technician to join our client's team on a permanent basis. This role is essential in providing 1st and 2nd line IT support across a range of devices and systems, ensuring seamless operation and user satisfaction. Key Responsibilities Install, configure, and maintain Windows 10 and Windows 11 desktop environments. Provide 1st and 2nd line support via the IT Service Desk. Support users in both physical and virtualised (VMWare) environments. Configure and install hardware and software for desktop and mobile devices. Ensure communication systems operate efficiently and resolve incidents promptly. Administer user accounts in Active Directory and Exchange, managing permissions and access to confidential data. Provide remote support and travel between locations when required. Support enterprise messaging systems (Microsoft Exchange) and unified communications (Mitel). Perform additional tasks as required by departmental and business needs. What We're Looking For Experience in IT support, particularly with Windows environments. Familiarity with virtualisation technologies (e.g., VMWare). Strong understanding of Active Directory and Exchange administration. Excellent problem-solving and communication skills. Willingness to travel and support remote offices. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 03, 2025
Full time
Systems Support Technician Location: Brentwood, Essex Salary: 27,500 Working Hours: Monday - Friday 9.00am - 5.00pm Benefits: 25 days holiday + Bank Holidays, company pension, private medical insurance, life assurance scheme, additional payment and long service days after 5 years' service and EAP service (free counselling and guidance for employees) You must be a car driver with access to your own vehicle as occasional travel to other sites may be required We are seeking a proactive and technically skilled Systems Support Technician to join our client's team on a permanent basis. This role is essential in providing 1st and 2nd line IT support across a range of devices and systems, ensuring seamless operation and user satisfaction. Key Responsibilities Install, configure, and maintain Windows 10 and Windows 11 desktop environments. Provide 1st and 2nd line support via the IT Service Desk. Support users in both physical and virtualised (VMWare) environments. Configure and install hardware and software for desktop and mobile devices. Ensure communication systems operate efficiently and resolve incidents promptly. Administer user accounts in Active Directory and Exchange, managing permissions and access to confidential data. Provide remote support and travel between locations when required. Support enterprise messaging systems (Microsoft Exchange) and unified communications (Mitel). Perform additional tasks as required by departmental and business needs. What We're Looking For Experience in IT support, particularly with Windows environments. Familiarity with virtualisation technologies (e.g., VMWare). Strong understanding of Active Directory and Exchange administration. Excellent problem-solving and communication skills. Willingness to travel and support remote offices. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Shift Technician (Mechanical Bias)Wembley Salary £45,000 - £48,000, regular overtime opportunities, private healthcare and flexible benefitsContinental Shift Pattern (Days & Nights) Are you an experienced maintenance professional with a Mechanical background looking to work at one of the UK's most iconic and dynamic venues? This is your chance to join a high-profile stadium that hosts world-class sporting and entertainment events - a landmark site in North West London that operates 24/7. You'll be working as part of a supportive, professional engineering team, maintaining complex systems and helping ensure the smooth operation of one of the most recognised venues in the country. In return, you'll receive: A competitive salary with regular overtime opportunities Your basic shift pattern will be 4 on, 4 off, 6 on, 4 off, 4 on, 6 off consisting of Day Shifts and Night Shifts The chance to work in a technically complex, prestigious environment Ongoing support, training, and career development opportunities A diverse and inclusive team culture that values your contribution Key Responsibilities Ensure that all plant and BMS checks are completed on time, and all problems found are recorded and communicated to the Shift Lead or Supervisor. Carry out PPM in accordance with set schedules, ensuring engineering standards are maintained to maximise the operational effectiveness and reliability of the plant and associated systems. Be proactive regarding preventative maintenance and good site husbandry. Adherence to set engineering standards in accordance with Health and Safety at Work Act (HASAWA) requirements. Ensure onsite Quality Assurance procedures are adhered to in all respects and to maintain accurate records and documentation associated with the mechanical aspects of the PPM and plant. Respond in a prompt and effective manner to all Helpdesk related reactive maintenance issues, associated with the heating and ventilation systems, pumps, water tanks, valves, pipe work and associated mechanical systems or as directed. What You'll Need NVQ/City & Guilds Level 3 (Building Services or Mechanical discipline) To be conversant with electrical and HVAC plant related building services PPMs carried out in-line with SFG20 and resulting reactive work Competent working knowledge of Air Conditioning, Air Handling Unit's, Building Management Systems, Cooling Towers, Cold Water systems, Fan Coil Units, Heating and Ventilation systems, Water Treatment and Emergency Generators Legionella Awareness Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Pension with a leading provider and employer contribution Personal Wellbeing and Volunteer Days 22 Days Holiday Private Medical Insurance Life Assurance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Sep 02, 2025
Full time
Shift Technician (Mechanical Bias)Wembley Salary £45,000 - £48,000, regular overtime opportunities, private healthcare and flexible benefitsContinental Shift Pattern (Days & Nights) Are you an experienced maintenance professional with a Mechanical background looking to work at one of the UK's most iconic and dynamic venues? This is your chance to join a high-profile stadium that hosts world-class sporting and entertainment events - a landmark site in North West London that operates 24/7. You'll be working as part of a supportive, professional engineering team, maintaining complex systems and helping ensure the smooth operation of one of the most recognised venues in the country. In return, you'll receive: A competitive salary with regular overtime opportunities Your basic shift pattern will be 4 on, 4 off, 6 on, 4 off, 4 on, 6 off consisting of Day Shifts and Night Shifts The chance to work in a technically complex, prestigious environment Ongoing support, training, and career development opportunities A diverse and inclusive team culture that values your contribution Key Responsibilities Ensure that all plant and BMS checks are completed on time, and all problems found are recorded and communicated to the Shift Lead or Supervisor. Carry out PPM in accordance with set schedules, ensuring engineering standards are maintained to maximise the operational effectiveness and reliability of the plant and associated systems. Be proactive regarding preventative maintenance and good site husbandry. Adherence to set engineering standards in accordance with Health and Safety at Work Act (HASAWA) requirements. Ensure onsite Quality Assurance procedures are adhered to in all respects and to maintain accurate records and documentation associated with the mechanical aspects of the PPM and plant. Respond in a prompt and effective manner to all Helpdesk related reactive maintenance issues, associated with the heating and ventilation systems, pumps, water tanks, valves, pipe work and associated mechanical systems or as directed. What You'll Need NVQ/City & Guilds Level 3 (Building Services or Mechanical discipline) To be conversant with electrical and HVAC plant related building services PPMs carried out in-line with SFG20 and resulting reactive work Competent working knowledge of Air Conditioning, Air Handling Unit's, Building Management Systems, Cooling Towers, Cold Water systems, Fan Coil Units, Heating and Ventilation systems, Water Treatment and Emergency Generators Legionella Awareness Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Pension with a leading provider and employer contribution Personal Wellbeing and Volunteer Days 22 Days Holiday Private Medical Insurance Life Assurance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
Service Desk Team Lead Location: Ringwood, Hampshire Salary: £28k £30k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. You will be managing the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of Service Desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills & Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. You will have at least 12 months experience in a similar role. Ideally you will have had at least 12 months experience managing people, including day to day management e.g. absences, holidays, performance reviews. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust, a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Sep 02, 2025
Full time
Service Desk Team Lead Location: Ringwood, Hampshire Salary: £28k £30k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. You will be managing the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of Service Desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills & Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. You will have at least 12 months experience in a similar role. Ideally you will have had at least 12 months experience managing people, including day to day management e.g. absences, holidays, performance reviews. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust, a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our client s customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client is specialist provider of IT Infrastructure and Support Services for over 25 years. They are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage their colleagues to progress, including into other teams and departments. Join their friendly company with a great team and positive company culture. They offer hybrid working at home and in their purpose-built office.
Sep 02, 2025
Full time
IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our client s customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client is specialist provider of IT Infrastructure and Support Services for over 25 years. They are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage their colleagues to progress, including into other teams and departments. Join their friendly company with a great team and positive company culture. They offer hybrid working at home and in their purpose-built office.
Job title: Digital Services Technician Company name: Stranmillis University Location: Belfast Type: Temporary - with a possible extension Rate: 13.71 per hour Accurate Sector Selection in Broadbean: Office Structure: As the Digital Services Technician you will work under the direction of the Digital and Technical Services Manager, to contribute to the effective delivery of the Learning Resource Service's office and the Managed Print service. As part of your role you will assist in the operation of the IT helpdesk facility. Key Details Populate the key information for each point in the following list: 13.71 per hour Belfast Full Time - 36.5 hours a week Responsibilities 1. To print and finish in-house printed materials, including discussing user needs to clarify requirements and advising on appropriate options to meet user requirements. 2. To create text documents and graphics for in house reproduction using a range of software applications including Adobe Acrobat, Microsoft Word, PowerPoint, Excel, Publisher, etc. 3. To ensure that multi-functional devices (printer/photocopiers) in LRS and the library are operational and stocked with ink/paper/toner as required. 4. To maintain LRS supplies and ensure that they are replenished in a timely fashion. 5. To extract information from weekly till roll and preparing bulk copying figures for internal billing purposes and to prepare a lodgement sheet for the finance department. 6. To ensure that the LRS department runs effectively on a day-to-day basis, including: o maintaining point of sale for a range of products such as print credits, and other purchasable stock; o assisting users in the use of LRS equipment, e.g. print/photocopy, guillotine; o Laminate materials as required; o Bind materials with various binding methods; o lending and maintaining records of equipment lending; o meeting orders made through the bulk copying service. Criteria GCSE English or Maths Grade C or above or equivalent qualification Demonstrate good IT skills particularly in the standard Microsoft packages including MS Word, MS Excel, MS Publisher At least 6 months printing experience using MFD's (multifunctional devices) including different outputs (booklets, duplex printing, saddle stitching) At least 6 months scanning experience using MFD'S (multi-functional devices) Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Sep 02, 2025
Seasonal
Job title: Digital Services Technician Company name: Stranmillis University Location: Belfast Type: Temporary - with a possible extension Rate: 13.71 per hour Accurate Sector Selection in Broadbean: Office Structure: As the Digital Services Technician you will work under the direction of the Digital and Technical Services Manager, to contribute to the effective delivery of the Learning Resource Service's office and the Managed Print service. As part of your role you will assist in the operation of the IT helpdesk facility. Key Details Populate the key information for each point in the following list: 13.71 per hour Belfast Full Time - 36.5 hours a week Responsibilities 1. To print and finish in-house printed materials, including discussing user needs to clarify requirements and advising on appropriate options to meet user requirements. 2. To create text documents and graphics for in house reproduction using a range of software applications including Adobe Acrobat, Microsoft Word, PowerPoint, Excel, Publisher, etc. 3. To ensure that multi-functional devices (printer/photocopiers) in LRS and the library are operational and stocked with ink/paper/toner as required. 4. To maintain LRS supplies and ensure that they are replenished in a timely fashion. 5. To extract information from weekly till roll and preparing bulk copying figures for internal billing purposes and to prepare a lodgement sheet for the finance department. 6. To ensure that the LRS department runs effectively on a day-to-day basis, including: o maintaining point of sale for a range of products such as print credits, and other purchasable stock; o assisting users in the use of LRS equipment, e.g. print/photocopy, guillotine; o Laminate materials as required; o Bind materials with various binding methods; o lending and maintaining records of equipment lending; o meeting orders made through the bulk copying service. Criteria GCSE English or Maths Grade C or above or equivalent qualification Demonstrate good IT skills particularly in the standard Microsoft packages including MS Word, MS Excel, MS Publisher At least 6 months printing experience using MFD's (multifunctional devices) including different outputs (booklets, duplex printing, saddle stitching) At least 6 months scanning experience using MFD'S (multi-functional devices) Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Assistant Manager - Fast Fit Centre - Stockton on Tees Basic Salary: circa 32,000 (varies on experience) Plus bonus on top, circa 34,000 OTE Excellent progression after training 5 day working week Monday - Saturday (Day off in week when working sat) 8:30am - 5:30pm My client is looking for a new Assistant Centre Manager at their fast-fit centre in Stockton on Tees. They are willing to offer management training to a keen technician looking to take their next step into the management side of the industry. If that's something you've been looking to do, this opportunity is a great start. As assistant manager, you will work alongside the Centre Manager who will train you in all aspects of how to manage an automotive garage, including people, service, profit, sales and administrative duties and much more. This is a hands on role, meaning you will also spend some time supporting technicians in the service bays, assisting with servicing and fitting when necessary. As such, you should be a level 2 vehicle repair minimum. Duties Include: Managing the front desk and workshop. Seeing customers in and out and gain authorisation for work. Keeping customers informed on progress of their vehicle. Managing the Technicians in the workshop and controlling their job cards and general workload. Pricing up and invoicing. Ordering and sourcing parts/tyres and stock control. Candidate Requirements: A good mechanical knowledge. Level 2 light vehicle maintenance. Experience leading a workshop will go a long way, be able to motivate technicians and lead a team to success. Experience with customers. A full driving license is essential to have. In return for your hard work, you'll receive a great amount of benefits including: Paid Holiday Performance related bonus Retirement plan/pension Employee development / training Referral bonus Life insurance Discounted rates on using the garage Much more. If this vacancy sounds interesting to you, and you'd like to learn more, please contact Rose at Perfect Placement today. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today
Sep 02, 2025
Full time
Assistant Manager - Fast Fit Centre - Stockton on Tees Basic Salary: circa 32,000 (varies on experience) Plus bonus on top, circa 34,000 OTE Excellent progression after training 5 day working week Monday - Saturday (Day off in week when working sat) 8:30am - 5:30pm My client is looking for a new Assistant Centre Manager at their fast-fit centre in Stockton on Tees. They are willing to offer management training to a keen technician looking to take their next step into the management side of the industry. If that's something you've been looking to do, this opportunity is a great start. As assistant manager, you will work alongside the Centre Manager who will train you in all aspects of how to manage an automotive garage, including people, service, profit, sales and administrative duties and much more. This is a hands on role, meaning you will also spend some time supporting technicians in the service bays, assisting with servicing and fitting when necessary. As such, you should be a level 2 vehicle repair minimum. Duties Include: Managing the front desk and workshop. Seeing customers in and out and gain authorisation for work. Keeping customers informed on progress of their vehicle. Managing the Technicians in the workshop and controlling their job cards and general workload. Pricing up and invoicing. Ordering and sourcing parts/tyres and stock control. Candidate Requirements: A good mechanical knowledge. Level 2 light vehicle maintenance. Experience leading a workshop will go a long way, be able to motivate technicians and lead a team to success. Experience with customers. A full driving license is essential to have. In return for your hard work, you'll receive a great amount of benefits including: Paid Holiday Performance related bonus Retirement plan/pension Employee development / training Referral bonus Life insurance Discounted rates on using the garage Much more. If this vacancy sounds interesting to you, and you'd like to learn more, please contact Rose at Perfect Placement today. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today
IT Technician Salary: Competitive Location: i54 Wolverhampton - WV9 This is a Permanent, Full Time vacancy that will close in 2 months at 23:59 BST. The vacancy Join Us as an IT Technician - Be Part of a Connected Future At Fortune Brands Innovations, we re proud to house a dynamic portfolio of premium kitchen and bathroom brands, including Aqualisa, a market leader in digital showering technology. With a growing footprint across the UK and a new state-of-the-art site at i54 Wolverhampton, we re creating opportunities across all functions starting with our expanding IT Team. We are currently looking for a technically skilled and solutions-driven IT Technician to join our team and support both local and remote users across at Aqualisa and across our EMEAA operations. About the Role As an IT Technician, you ll support all aspects of IT infrastructure from frontline user helpdesk to broader network operations. You ll be a critical part of our Westerham on-site team, troubleshooting and implementing solutions to ensure seamless day-to-day IT operations across our organisation. What You'll Be Doing: Manage and triage helpdesk queries, escalating or delegating as needed to the appropriate team member Support infrastructure, networks, and systems across EMEAA operations Provide hands-on first/second line support for users, running cables, setting up and decommissioning works areas, fault finding. Build and maintain IT assets in line with internal standards Document all work processes and keep existing records up to date Participate in requirements gathering and design sessions for infrastructure or software projects Install, configure, and maintain hardware, operating systems, and software Troubleshoot connectivity, performance, and user issues Provide education and guidance to users on new systems and technologiesWhat You'll Bring to the Role Experience with Microsoft Server (install, AD, remote admin, configuration, security) Strong business modelling knowledge/experience Manage & document end to end business processes to support business efficiencies Basic knowledge of networking and switch configuration Experience with Windows 10/11 and the Microsoft 365 suite (including Teams and SharePoint/One Drive) Understanding of VLANs, firewalls, VCenter, backup systems, antivirus, print servers, and VoIP systems Excellent problem-solving skills and a proactive, solutions-focused mindset Ability to multitask and remain calm under pressure Two or more years of relevant education (ideally in Computer Science) Two or more years of experience in a similar IT support role Strong communication and interpersonal skills to support users at all levelsWhat Your Colleagues Say About You: Resourceful and always focused on solutions Communicates with clarity and confidence Highly organised and methodical Detail-oriented and dependable Passionate about innovation and excellenceOur Values: Cultivates Innovation Stay curious and explore new ideas Active Learner Always seek opportunities to grow Collaborates Share skills and knowledge to make an impact Plans and Aligns Make your work meaningful and goal-driven Why Work With Us? At Fortune Brands, we work together, think big, and learn fast. You ll be empowered to make decisions, lead with creativity, and shape experiences that leave a lasting impression on our clients. Our values go beyond buzzwords they guide everything we do. The Benefits: 33 days holiday (inclusive of Bank Holidays) Annual Incentive Plan Bonus Structure Health & Wellbeing Programme + Health Cash Plan Life Assurance & Pension Plan Flexible Working Model Employee Assistance Programme High Street Reward Scheme Eye Care Support for Frequent Screen Users Refer a Friend Programme Free Parking Employee Recognition ProgrammeWho we are Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name. In addition, Aqualisa completes our portfolio with its market-leading digital showering technology. Our brands are united by a belief in design, innovation and craftmanship, leading to beautiful and high-quality products. With manufacturing sites throughout the UK, and a House of Rohl showroom at the Design Centre in London, we currently employ over 600 people, dedicated to delivering excellent products and service throughout our supply chain. A new multi-million pound state-of-the-art facility at the i54 Business Park in Wolverhampton will be completed later this year, generating exciting new opportunities across the business as we continue to grow.
Sep 02, 2025
Full time
IT Technician Salary: Competitive Location: i54 Wolverhampton - WV9 This is a Permanent, Full Time vacancy that will close in 2 months at 23:59 BST. The vacancy Join Us as an IT Technician - Be Part of a Connected Future At Fortune Brands Innovations, we re proud to house a dynamic portfolio of premium kitchen and bathroom brands, including Aqualisa, a market leader in digital showering technology. With a growing footprint across the UK and a new state-of-the-art site at i54 Wolverhampton, we re creating opportunities across all functions starting with our expanding IT Team. We are currently looking for a technically skilled and solutions-driven IT Technician to join our team and support both local and remote users across at Aqualisa and across our EMEAA operations. About the Role As an IT Technician, you ll support all aspects of IT infrastructure from frontline user helpdesk to broader network operations. You ll be a critical part of our Westerham on-site team, troubleshooting and implementing solutions to ensure seamless day-to-day IT operations across our organisation. What You'll Be Doing: Manage and triage helpdesk queries, escalating or delegating as needed to the appropriate team member Support infrastructure, networks, and systems across EMEAA operations Provide hands-on first/second line support for users, running cables, setting up and decommissioning works areas, fault finding. Build and maintain IT assets in line with internal standards Document all work processes and keep existing records up to date Participate in requirements gathering and design sessions for infrastructure or software projects Install, configure, and maintain hardware, operating systems, and software Troubleshoot connectivity, performance, and user issues Provide education and guidance to users on new systems and technologiesWhat You'll Bring to the Role Experience with Microsoft Server (install, AD, remote admin, configuration, security) Strong business modelling knowledge/experience Manage & document end to end business processes to support business efficiencies Basic knowledge of networking and switch configuration Experience with Windows 10/11 and the Microsoft 365 suite (including Teams and SharePoint/One Drive) Understanding of VLANs, firewalls, VCenter, backup systems, antivirus, print servers, and VoIP systems Excellent problem-solving skills and a proactive, solutions-focused mindset Ability to multitask and remain calm under pressure Two or more years of relevant education (ideally in Computer Science) Two or more years of experience in a similar IT support role Strong communication and interpersonal skills to support users at all levelsWhat Your Colleagues Say About You: Resourceful and always focused on solutions Communicates with clarity and confidence Highly organised and methodical Detail-oriented and dependable Passionate about innovation and excellenceOur Values: Cultivates Innovation Stay curious and explore new ideas Active Learner Always seek opportunities to grow Collaborates Share skills and knowledge to make an impact Plans and Aligns Make your work meaningful and goal-driven Why Work With Us? At Fortune Brands, we work together, think big, and learn fast. You ll be empowered to make decisions, lead with creativity, and shape experiences that leave a lasting impression on our clients. Our values go beyond buzzwords they guide everything we do. The Benefits: 33 days holiday (inclusive of Bank Holidays) Annual Incentive Plan Bonus Structure Health & Wellbeing Programme + Health Cash Plan Life Assurance & Pension Plan Flexible Working Model Employee Assistance Programme High Street Reward Scheme Eye Care Support for Frequent Screen Users Refer a Friend Programme Free Parking Employee Recognition ProgrammeWho we are Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name. In addition, Aqualisa completes our portfolio with its market-leading digital showering technology. Our brands are united by a belief in design, innovation and craftmanship, leading to beautiful and high-quality products. With manufacturing sites throughout the UK, and a House of Rohl showroom at the Design Centre in London, we currently employ over 600 people, dedicated to delivering excellent products and service throughout our supply chain. A new multi-million pound state-of-the-art facility at the i54 Business Park in Wolverhampton will be completed later this year, generating exciting new opportunities across the business as we continue to grow.
Job Title : Application Support Analyst - 1st Line Support Location : Shipley, West Yorkshire Salary : 24,000 - 26,000 per annum Job type : Full time - Permanent Job overview: We are seeking a proactive and customer-focused Application Support Analyst to join our 1st Line Support team. You'll be the first point of contact for our clients, resolving incidents, answering queries, and ensuring a high-quality support experience. This role offers excellent training, exposure to a wide range of technologies, and opportunities to progress into 2nd line support. Responsibilities: Act as the first line of service for customers, logging and managing tickets from phone calls, emails, and live chat. Resolve 1st line incidents and queries, ensuring timely, accurate, and professional responses. Serve as a liaison between clients and internal development teams for escalated product issues, enhancements, and bug fixes. Log, track, and follow up on incidents through to completion. Collaborate with the Account Management Team and other departments to improve processes and client communication. Test software prior to end-user deployment. Create and maintain knowledge base and training materials. About you: Efficient - Deliver high-quality work with minimal wasted effort. Proactive - Take initiative, solve problems independently, and bring new ideas. Adaptable - Manage interruptions, changing priorities, and multiple tasks professionally. Organised - Plan, schedule, and focus on priorities. Analytical - Draw clear insights from data and information. Persistent - Stay committed until resolution is achieved. Team-Oriented - Collaborate effectively with colleagues. Professional - Represent the business knowledgeably at all times. Essential Requirements: Understanding of basic IT support concepts, gained through prior work experience, formal training, or completion of a relevant IT course. Excellent written and verbal communication skills. Strong customer service mindset and the ability to explain technical concepts clearly. Desirable Skills: 2+ years of experience in customer or technical support within a complex environment. Previous 1st line support and remote troubleshooting experience. MS SQL Server (T-SQL) skills, including: Writing and executing SELECT statements Making database alterations Profiling to identify and resolve issues Manipulating client data using T-SQL Additional Opportunities: Progression pathways into 2nd line support. Support and administer hosted production environments. Perform software installations of Watermark software. Gain experience with data imports and conversions. Assist with internal server maintenance and upkeep. Benefits: Work with a strong global brand in a growing company. Competitive salary. Full training and ongoing professional development. Clear career progression opportunities. Regular staff social events. If you feel you could be an asset to our team then please click the APPLY button to send your CV and cover letter. Candidates with experience of: Helpdesk Engineer, Service Desk Technician, Infrastructure Engineer, 2nd Line Support Engineer, ICT Systems Engineer, IT Technician, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support may also be considered for this role.
Sep 02, 2025
Full time
Job Title : Application Support Analyst - 1st Line Support Location : Shipley, West Yorkshire Salary : 24,000 - 26,000 per annum Job type : Full time - Permanent Job overview: We are seeking a proactive and customer-focused Application Support Analyst to join our 1st Line Support team. You'll be the first point of contact for our clients, resolving incidents, answering queries, and ensuring a high-quality support experience. This role offers excellent training, exposure to a wide range of technologies, and opportunities to progress into 2nd line support. Responsibilities: Act as the first line of service for customers, logging and managing tickets from phone calls, emails, and live chat. Resolve 1st line incidents and queries, ensuring timely, accurate, and professional responses. Serve as a liaison between clients and internal development teams for escalated product issues, enhancements, and bug fixes. Log, track, and follow up on incidents through to completion. Collaborate with the Account Management Team and other departments to improve processes and client communication. Test software prior to end-user deployment. Create and maintain knowledge base and training materials. About you: Efficient - Deliver high-quality work with minimal wasted effort. Proactive - Take initiative, solve problems independently, and bring new ideas. Adaptable - Manage interruptions, changing priorities, and multiple tasks professionally. Organised - Plan, schedule, and focus on priorities. Analytical - Draw clear insights from data and information. Persistent - Stay committed until resolution is achieved. Team-Oriented - Collaborate effectively with colleagues. Professional - Represent the business knowledgeably at all times. Essential Requirements: Understanding of basic IT support concepts, gained through prior work experience, formal training, or completion of a relevant IT course. Excellent written and verbal communication skills. Strong customer service mindset and the ability to explain technical concepts clearly. Desirable Skills: 2+ years of experience in customer or technical support within a complex environment. Previous 1st line support and remote troubleshooting experience. MS SQL Server (T-SQL) skills, including: Writing and executing SELECT statements Making database alterations Profiling to identify and resolve issues Manipulating client data using T-SQL Additional Opportunities: Progression pathways into 2nd line support. Support and administer hosted production environments. Perform software installations of Watermark software. Gain experience with data imports and conversions. Assist with internal server maintenance and upkeep. Benefits: Work with a strong global brand in a growing company. Competitive salary. Full training and ongoing professional development. Clear career progression opportunities. Regular staff social events. If you feel you could be an asset to our team then please click the APPLY button to send your CV and cover letter. Candidates with experience of: Helpdesk Engineer, Service Desk Technician, Infrastructure Engineer, 2nd Line Support Engineer, ICT Systems Engineer, IT Technician, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support may also be considered for this role.
1st Line Support Technician Location: Luton Type: Full-time Permanent Salary: Negotiable Start Date: ASAP Are you passionate about technology and love helping people solve problems? We're looking for a friendly and motivated 1st Line Support Technician to be the first point of contact for IT queries within our organisation. About the Role: As a 1st Line Support Technician, you ll provide front-line technical support to end-users across the business. You ll be troubleshooting hardware and software issues, escalating complex problems, and ensuring smooth day-to-day IT operations. Key Responsibilities: Respond to incoming IT support tickets via phone, email, and service desk system Diagnose and resolve basic hardware, software, and network issues Escalate unresolved issues to 2nd/3rd line support as needed Set up and configure new user accounts and devices Maintain accurate documentation of issues and solutions Deliver excellent customer service and communicate clearly with non-technical users Requirements: Previous experience in a 1st line support or helpdesk role (essential) Basic understanding of Windows OS, Microsoft Office, and network fundamentals Strong problem-solving skills and attention to detail Excellent communication and interpersonal skills A genuine interest in IT and willingness to learn Due to the very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) wishes you the best of luck in your job search. Nouvo Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.
Sep 02, 2025
Full time
1st Line Support Technician Location: Luton Type: Full-time Permanent Salary: Negotiable Start Date: ASAP Are you passionate about technology and love helping people solve problems? We're looking for a friendly and motivated 1st Line Support Technician to be the first point of contact for IT queries within our organisation. About the Role: As a 1st Line Support Technician, you ll provide front-line technical support to end-users across the business. You ll be troubleshooting hardware and software issues, escalating complex problems, and ensuring smooth day-to-day IT operations. Key Responsibilities: Respond to incoming IT support tickets via phone, email, and service desk system Diagnose and resolve basic hardware, software, and network issues Escalate unresolved issues to 2nd/3rd line support as needed Set up and configure new user accounts and devices Maintain accurate documentation of issues and solutions Deliver excellent customer service and communicate clearly with non-technical users Requirements: Previous experience in a 1st line support or helpdesk role (essential) Basic understanding of Windows OS, Microsoft Office, and network fundamentals Strong problem-solving skills and attention to detail Excellent communication and interpersonal skills A genuine interest in IT and willingness to learn Due to the very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) wishes you the best of luck in your job search. Nouvo Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.
Role Overview We're looking for a proactive and customer-focused Level 1 Service Desk Support Technician to join our ServiceNow team in Warrington. You'll provide first-line technical support to our global workforce, ensuring timely issue resolution and an exceptional end-user experience. Working via the ServiceNow ticketing system , you'll follow established IT processes and contribute ideas to improve service efficiency through automation and demand reduction. You'll also collaborate closely with L2/L3 teams to ensure seamless issue escalation and resolution. This role includes supporting Business Relationship Management (BRM) activities, such as: Hosting bi-weekly virtual "Tech Bar" sessions to resolve L1 issues Creating engaging "Tech Tuesday" newsletters with tips, tricks, and productivity boosters We're looking for someone with a passion for IT support, excellent communication skills, and a genuine commitment to service excellence. Key Responsibilities Provide first-line technical support (software, hardware, applications) via ServiceNow and phone Manage and resolve tickets or escalate as necessary Troubleshoot common enterprise systems, including EUC, M365, networking, and video conferencing tools Administer user accounts (Active Directory) and permissions Keep users informed throughout the support process Identify and report recurring issues to management Contribute to and maintain internal Knowledge Base articles Stay up to date with internal IT news, tools, and processes Assist with BRM initiatives and other IT-related duties as needed Essential Skills & Experience Prior experience in IT support or a similar technical role Strong knowledge of Windows 10/11, M365, Microsoft Azure, and hybrid environments Experience with ServiceNow or similar ITSM platforms Familiarity with Active Directory, SCCM, InTune, and video conferencing tools (e.g., Teams, Zoom) Understanding of basic networking (IP, DNS, WiFi troubleshooting) Strong troubleshooting and problem-solving skills Excellent verbal and written communication skills in English Ability to translate technical concepts for non-technical users Customer-first mindset with a positive, can-do attitude Ability to work independently and as part of a team Awareness of cyber security best practices Desirable Skills Experience with low-code/no-code platforms (e.g., Microsoft Power Platform) Knowledge of automation and scripting tools Additional Information Must be willing to obtain baseline security clearance Occasional engagement with global teams and diverse cultures
Sep 02, 2025
Contractor
Role Overview We're looking for a proactive and customer-focused Level 1 Service Desk Support Technician to join our ServiceNow team in Warrington. You'll provide first-line technical support to our global workforce, ensuring timely issue resolution and an exceptional end-user experience. Working via the ServiceNow ticketing system , you'll follow established IT processes and contribute ideas to improve service efficiency through automation and demand reduction. You'll also collaborate closely with L2/L3 teams to ensure seamless issue escalation and resolution. This role includes supporting Business Relationship Management (BRM) activities, such as: Hosting bi-weekly virtual "Tech Bar" sessions to resolve L1 issues Creating engaging "Tech Tuesday" newsletters with tips, tricks, and productivity boosters We're looking for someone with a passion for IT support, excellent communication skills, and a genuine commitment to service excellence. Key Responsibilities Provide first-line technical support (software, hardware, applications) via ServiceNow and phone Manage and resolve tickets or escalate as necessary Troubleshoot common enterprise systems, including EUC, M365, networking, and video conferencing tools Administer user accounts (Active Directory) and permissions Keep users informed throughout the support process Identify and report recurring issues to management Contribute to and maintain internal Knowledge Base articles Stay up to date with internal IT news, tools, and processes Assist with BRM initiatives and other IT-related duties as needed Essential Skills & Experience Prior experience in IT support or a similar technical role Strong knowledge of Windows 10/11, M365, Microsoft Azure, and hybrid environments Experience with ServiceNow or similar ITSM platforms Familiarity with Active Directory, SCCM, InTune, and video conferencing tools (e.g., Teams, Zoom) Understanding of basic networking (IP, DNS, WiFi troubleshooting) Strong troubleshooting and problem-solving skills Excellent verbal and written communication skills in English Ability to translate technical concepts for non-technical users Customer-first mindset with a positive, can-do attitude Ability to work independently and as part of a team Awareness of cyber security best practices Desirable Skills Experience with low-code/no-code platforms (e.g., Microsoft Power Platform) Knowledge of automation and scripting tools Additional Information Must be willing to obtain baseline security clearance Occasional engagement with global teams and diverse cultures
Your new company A high school in Stockport has approached Hays seeking an experienced IT specialist from the education sector to become their new IT Manager. The school has over 800 pupils from ages 11 -16 and over 100 staff and, with a long-standing and well-established IT team, they are looking for an IT Manager to take the reins from their current IT Manager as he retires later this year. Your new role This is an exciting opportunity for either an experienced IT Manager to join a thriving school, or for a senior IT Technician from the education sector to take their first management role. As the IT manager, your main responsibilities will be: To manage the school's infrastructure, including servers, networks, security systems, helpdesk and troubleshooting services. Maintain and upgrade software applications. Oversee network administration, including setting up new staff and pupils and controlling access rights. Hold regular team meetings with ICT support staff, manage their performance and undertake appraisals. Maintain a high level of security of school networks, including firewalls, antivirus software and access control systems with back-up data Work closely with the wider IT team, which will include overseeing 1 apprentice. Liaise with academic staff and senior leadership, keeping up to date on upcoming changes from an IT perspective. Overseeing the roll-out of IT projects across the school, with the support of Local Authority IT services. What you'll need to succeed In order to secure this role, the ideal candidate would have : Proven experience in IT (Education sector experience desirable) Relevant IT qualifications Leadership or mentoring experience Experience of using Google Workspace, school MIS systems and server administration Have excellent customer service skills and be personable (able to understand and empathise with non-technical users) Knowledge of data protection requirements and cybersecurity polices Be highly organised and proactive Have an analytical mindset and ability to collate and interpret data What you'll get in return In return, you will be paid a competitive salary of between 36,000 and 40,500 dependent on experience, as well as receiving an attractive benefits package. This benefits package will include 28-days holiday (plus bank holidays), then an extra 2 days after 5 years' service and an attractive local government pension scheme. You will also gain access to an employee scheme, which includes benefits such as cycle to work, wellbeing, gym memberships, health plans. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 02, 2025
Full time
Your new company A high school in Stockport has approached Hays seeking an experienced IT specialist from the education sector to become their new IT Manager. The school has over 800 pupils from ages 11 -16 and over 100 staff and, with a long-standing and well-established IT team, they are looking for an IT Manager to take the reins from their current IT Manager as he retires later this year. Your new role This is an exciting opportunity for either an experienced IT Manager to join a thriving school, or for a senior IT Technician from the education sector to take their first management role. As the IT manager, your main responsibilities will be: To manage the school's infrastructure, including servers, networks, security systems, helpdesk and troubleshooting services. Maintain and upgrade software applications. Oversee network administration, including setting up new staff and pupils and controlling access rights. Hold regular team meetings with ICT support staff, manage their performance and undertake appraisals. Maintain a high level of security of school networks, including firewalls, antivirus software and access control systems with back-up data Work closely with the wider IT team, which will include overseeing 1 apprentice. Liaise with academic staff and senior leadership, keeping up to date on upcoming changes from an IT perspective. Overseeing the roll-out of IT projects across the school, with the support of Local Authority IT services. What you'll need to succeed In order to secure this role, the ideal candidate would have : Proven experience in IT (Education sector experience desirable) Relevant IT qualifications Leadership or mentoring experience Experience of using Google Workspace, school MIS systems and server administration Have excellent customer service skills and be personable (able to understand and empathise with non-technical users) Knowledge of data protection requirements and cybersecurity polices Be highly organised and proactive Have an analytical mindset and ability to collate and interpret data What you'll get in return In return, you will be paid a competitive salary of between 36,000 and 40,500 dependent on experience, as well as receiving an attractive benefits package. This benefits package will include 28-days holiday (plus bank holidays), then an extra 2 days after 5 years' service and an attractive local government pension scheme. You will also gain access to an employee scheme, which includes benefits such as cycle to work, wellbeing, gym memberships, health plans. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
THIS IS AN OFFICE-BASED ROLE - NO HYBRID/REMOTE OPTIONS. YOU MUST BE ABLE TO COMMUTE TO SOUTHAMPTON DAILY. THE COMPANY DOES NOT OFFER SPONSORSHIP Our client is a leading Financial Services brokerage based in Southampton. Due to expansion, they are looking to recruit an IT Support Technician to join their office-based team. This is a dynamic role within a growing organisation that actively invests in its IT infrastructure and people. You'll have the opportunity to deepen your technical skills, take ownership of project tasks, and influence the development of a unified IT environment across a group of businesses MAIN RESPONSIBILITY To provide responsive and effective 1st and 2nd line technical support across the business, both remotely and on-site, ensuring minimal disruption to users and efficient resolution of technical issues. This role supports both BAU (business-as-usual) IT operations and contributes significantly to key IT projects, particularly around systems standardisation and Microsoft 365 migration. Key accountabilities: User Support Provide 1st and 2nd line technical support via phone, email, Teams, and in person. Troubleshoot and resolve hardware, software, and network-related issues. Log and manage tickets using the company's service desk system. Deliver both remote and on-site support for office and remote users. Prioritise and escalate incidents in line with business impact and SLAs. Routine IT Operations Monitor core IT systems including servers, backups, and network services. Conduct regular access reviews, inventory checks, and routine maintenance. Manage Active Directory accounts (creation, modification, removal). Configure and deploy workstations, ensuring standardised setup and smooth onboarding. Support secure disposal and recycling of IT equipment. Project Delivery Participate actively in IT projects, including system migrations and infrastructure upgrades. Support the business-wide Microsoft 365 tenant consolidation project. Collaborate with colleagues and stakeholders to meet project objectives. Maintain thorough project documentation and status updates. Key Knowledge, Skills, Experience required: Essential: Proven experience in a 1st/2nd line support role within a service desk environment. Strong working knowledge of Microsoft Office 365 (SharePoint, OneDrive, Teams). Proficiency in Microsoft Windows and Office troubleshooting and support. Experience with Microsoft Active Directory and user account management. Understanding of basic networking concepts (DNS, DHCP, VPNs). Familiarity with Azure virtual services and consumption monitoring. Awareness of cyber security principles and ability to respond to incidents. Hands-on experience with hardware/software installation and configuration. Strong communication and diagnostic skills. Ability to manage IT asset inventory and maintain accurate records. Desirable Exposure to Microsoft Server environments. Experience supporting hybrid working environments. Knowledge of Zoom and other unified communication tools. Salary 25-28k, Mon - Fri 9am - 5.30pm hours Please note we regret that due to the high volume of CVs received we cannot give individual feedback to candidates. If you are not contacted within 5 working days of submitting your CV, please assume your application has been unsuccessful on this occasion. Honeypot People Ltd, is a UK-based agency providing specialist solutions within the Sales and Marketing Sector. Job Type: Full-time
Sep 02, 2025
Full time
THIS IS AN OFFICE-BASED ROLE - NO HYBRID/REMOTE OPTIONS. YOU MUST BE ABLE TO COMMUTE TO SOUTHAMPTON DAILY. THE COMPANY DOES NOT OFFER SPONSORSHIP Our client is a leading Financial Services brokerage based in Southampton. Due to expansion, they are looking to recruit an IT Support Technician to join their office-based team. This is a dynamic role within a growing organisation that actively invests in its IT infrastructure and people. You'll have the opportunity to deepen your technical skills, take ownership of project tasks, and influence the development of a unified IT environment across a group of businesses MAIN RESPONSIBILITY To provide responsive and effective 1st and 2nd line technical support across the business, both remotely and on-site, ensuring minimal disruption to users and efficient resolution of technical issues. This role supports both BAU (business-as-usual) IT operations and contributes significantly to key IT projects, particularly around systems standardisation and Microsoft 365 migration. Key accountabilities: User Support Provide 1st and 2nd line technical support via phone, email, Teams, and in person. Troubleshoot and resolve hardware, software, and network-related issues. Log and manage tickets using the company's service desk system. Deliver both remote and on-site support for office and remote users. Prioritise and escalate incidents in line with business impact and SLAs. Routine IT Operations Monitor core IT systems including servers, backups, and network services. Conduct regular access reviews, inventory checks, and routine maintenance. Manage Active Directory accounts (creation, modification, removal). Configure and deploy workstations, ensuring standardised setup and smooth onboarding. Support secure disposal and recycling of IT equipment. Project Delivery Participate actively in IT projects, including system migrations and infrastructure upgrades. Support the business-wide Microsoft 365 tenant consolidation project. Collaborate with colleagues and stakeholders to meet project objectives. Maintain thorough project documentation and status updates. Key Knowledge, Skills, Experience required: Essential: Proven experience in a 1st/2nd line support role within a service desk environment. Strong working knowledge of Microsoft Office 365 (SharePoint, OneDrive, Teams). Proficiency in Microsoft Windows and Office troubleshooting and support. Experience with Microsoft Active Directory and user account management. Understanding of basic networking concepts (DNS, DHCP, VPNs). Familiarity with Azure virtual services and consumption monitoring. Awareness of cyber security principles and ability to respond to incidents. Hands-on experience with hardware/software installation and configuration. Strong communication and diagnostic skills. Ability to manage IT asset inventory and maintain accurate records. Desirable Exposure to Microsoft Server environments. Experience supporting hybrid working environments. Knowledge of Zoom and other unified communication tools. Salary 25-28k, Mon - Fri 9am - 5.30pm hours Please note we regret that due to the high volume of CVs received we cannot give individual feedback to candidates. If you are not contacted within 5 working days of submitting your CV, please assume your application has been unsuccessful on this occasion. Honeypot People Ltd, is a UK-based agency providing specialist solutions within the Sales and Marketing Sector. Job Type: Full-time
Job Title: Installation Technician Location: Ipswich Contract Duration: 10 months + Overview We are seeking an Installation Technician to provide desktop hardware installation services as part of a service delivery team. This role requires basic technical skills, attention to detail, and the ability to follow defined installation processes. Key Responsibilities Unbox, install, and set up desktop hardware and peripherals at user workstations. Connect required cables (e.g., power, network) and perform power-on self-tests. Initiate automated system builds and carry out simple scripted post-login configurations as required. Ensure all equipment is set up to specification and ready for end-user use. Follow company procedures and safety guidelines during installation activities. Work variable shift patterns as required to meet business needs. Skills & Experience Basic technical knowledge of desktop computers, peripherals, and cabling. Ability to follow step-by-step instructions and installation procedures. Good attention to detail and problem-solving skills. Flexibility to work varying shift patterns, including evenings or weekends if required. Strong work ethic and ability to work as part of a team. How to apply? Send a CV to (url removed) People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Sep 01, 2025
Contractor
Job Title: Installation Technician Location: Ipswich Contract Duration: 10 months + Overview We are seeking an Installation Technician to provide desktop hardware installation services as part of a service delivery team. This role requires basic technical skills, attention to detail, and the ability to follow defined installation processes. Key Responsibilities Unbox, install, and set up desktop hardware and peripherals at user workstations. Connect required cables (e.g., power, network) and perform power-on self-tests. Initiate automated system builds and carry out simple scripted post-login configurations as required. Ensure all equipment is set up to specification and ready for end-user use. Follow company procedures and safety guidelines during installation activities. Work variable shift patterns as required to meet business needs. Skills & Experience Basic technical knowledge of desktop computers, peripherals, and cabling. Ability to follow step-by-step instructions and installation procedures. Good attention to detail and problem-solving skills. Flexibility to work varying shift patterns, including evenings or weekends if required. Strong work ethic and ability to work as part of a team. How to apply? Send a CV to (url removed) People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
IT Service Desk Technician Location: Barrow-in-Furness Hours: Full time, 35 per week Salary: £27,000 + Benefits An exciting opportunity has arisen for an innovative and confident individual to join my client s IT team. They are an organisation driven by strong values, always putting the community first. They expect their colleagues to share those values acting with integrity, responsibility, and commitment. They are also passionate about building a diverse workforce and welcome applicants from all backgrounds. The Role My client is seeking a proactive problem-solver who can not only respond to IT queries but also identify root causes and implement improvements to continually enhance IT services. While you ll primarily be based at head office, occasional travel to support the branch network will also be part of your role. Key Responsibilities Act as the first point of contact for colleagues needing technical assistance (via phone and email). Troubleshoot, diagnose, and resolve hardware and software issues. Deliver excellent customer service, resolving queries efficiently and professionally. Provide deskside support at head office and occasionally at branch locations. Manage support tickets, ensuring issues are driven through to resolution. Follow up with colleagues to confirm successful outcomes. Create and maintain technical documentation (software installation, hardware configuration, troubleshooting). Identify, assess, and mitigate risks in line with the organisation s risk management framework and regulatory standards. What You ll Bring Previous experience in a customer service role, ideally within IT. Strong knowledge of Microsoft software (Windows, Outlook, Office). Good understanding of hardware (desktops, laptops, printers, peripherals). A friendly, solutions-focused approach with excellent problem-solving skills. What s on Offer 25 days holiday, plus Bank Holidays, a Birthday Holiday, a Celebration Day, and a Moving House Day. Competitive pension scheme with up to 10% employer contribution. A comprehensive benefits package. If this role is of interest, please apply today.
Sep 01, 2025
Full time
IT Service Desk Technician Location: Barrow-in-Furness Hours: Full time, 35 per week Salary: £27,000 + Benefits An exciting opportunity has arisen for an innovative and confident individual to join my client s IT team. They are an organisation driven by strong values, always putting the community first. They expect their colleagues to share those values acting with integrity, responsibility, and commitment. They are also passionate about building a diverse workforce and welcome applicants from all backgrounds. The Role My client is seeking a proactive problem-solver who can not only respond to IT queries but also identify root causes and implement improvements to continually enhance IT services. While you ll primarily be based at head office, occasional travel to support the branch network will also be part of your role. Key Responsibilities Act as the first point of contact for colleagues needing technical assistance (via phone and email). Troubleshoot, diagnose, and resolve hardware and software issues. Deliver excellent customer service, resolving queries efficiently and professionally. Provide deskside support at head office and occasionally at branch locations. Manage support tickets, ensuring issues are driven through to resolution. Follow up with colleagues to confirm successful outcomes. Create and maintain technical documentation (software installation, hardware configuration, troubleshooting). Identify, assess, and mitigate risks in line with the organisation s risk management framework and regulatory standards. What You ll Bring Previous experience in a customer service role, ideally within IT. Strong knowledge of Microsoft software (Windows, Outlook, Office). Good understanding of hardware (desktops, laptops, printers, peripherals). A friendly, solutions-focused approach with excellent problem-solving skills. What s on Offer 25 days holiday, plus Bank Holidays, a Birthday Holiday, a Celebration Day, and a Moving House Day. Competitive pension scheme with up to 10% employer contribution. A comprehensive benefits package. If this role is of interest, please apply today.
Service Delivery Manager MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP), supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong client relationships and a collaborative culture. They are now looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians while shaping how to deliver outstanding service to clients. What you ll be doing Leading, coaching, and developing the Service Desk Team to deliver consistent, high-quality support Driving improvements in service delivery processes, performance, and client satisfaction Working closely with the Operations Manager and wider leadership team to influence strategy and growth Managing and reporting on KPIs, SLAs, and service metrics Ensuring best use of tools and systems, including the ConnectWise suite Building strong relationships with clients and acting as a trusted point of contact What We re looking for Previous MSP experience you ll understand the pace, priorities, and client demands of the MSP world Strong people leadership skills with a values-driven approach Experience with Microsoft 365 and The ConnectWise Suite (Manage, Automate, etc.) Someone who thrives on building teams, improving processes, and delivering excellent client service Why Join My Client? Be part of a growing MSP with a reputation built on long-term client partnerships A leadership role with real influence and visibility Supportive, close-knit culture where face-to-face collaboration matters Competitive salary (£50k+ depending on experience) Pool car available for client visits If you re ready to lead, inspire, and take service delivery to the next level, we d love to hear from you. Integral Recruitment is acting as an employment agency in regard to this advertisement.
Sep 01, 2025
Full time
Service Delivery Manager MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP), supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong client relationships and a collaborative culture. They are now looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians while shaping how to deliver outstanding service to clients. What you ll be doing Leading, coaching, and developing the Service Desk Team to deliver consistent, high-quality support Driving improvements in service delivery processes, performance, and client satisfaction Working closely with the Operations Manager and wider leadership team to influence strategy and growth Managing and reporting on KPIs, SLAs, and service metrics Ensuring best use of tools and systems, including the ConnectWise suite Building strong relationships with clients and acting as a trusted point of contact What We re looking for Previous MSP experience you ll understand the pace, priorities, and client demands of the MSP world Strong people leadership skills with a values-driven approach Experience with Microsoft 365 and The ConnectWise Suite (Manage, Automate, etc.) Someone who thrives on building teams, improving processes, and delivering excellent client service Why Join My Client? Be part of a growing MSP with a reputation built on long-term client partnerships A leadership role with real influence and visibility Supportive, close-knit culture where face-to-face collaboration matters Competitive salary (£50k+ depending on experience) Pool car available for client visits If you re ready to lead, inspire, and take service delivery to the next level, we d love to hear from you. Integral Recruitment is acting as an employment agency in regard to this advertisement.
Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. Job description - the role AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On Behalf of Arup, we are looking for a BIM Technician for a 12 Month Contract based in Cardiff or Bristol. Candidate Profile: Key accountabilities, skills & experience What you'll do: We are seeking a motivated and technically proficient BIM Designer to join our multidisciplinary team delivering impactful water and energy projects. The ideal candidate will lead and deliver high-quality BIM modelling and coordination for water infrastructure projects, ensuring compliance with industry standards and client requirements. This role involves close collaboration across disciplines to support the design and delivery of sustainable water solutions, with a strong emphasis on leading multi-disciplinary coordination. With frameworks and major projects across the UK in both water and energy, our pipeline of work is strong. We offer flexibility to support your development-whether you're looking to deepen your technical expertise or grow into leadership. Initially, you will develop and manage detailed 3D BIM models for water infrastructure projects (e.g., pipelines, pumping stations, treatment works) and lead multi-disciplinary coordination, ensuring seamless integration of civil, structural, mechanical, and electrical design elements. You will facilitate regular coordination reviews and model federation to identify and resolve clashes and design conflicts, produce accurate 2D drawings, sections, and schedules from BIM models and maintain model integrity, version control, and compliance with BIM Execution Plans (BEPs). The role will allow you to liaise with clients, contractors, and supply chain partners to ensure BIM deliverables meet expectations, mentor junior BIM technicians and contribute to continuous improvement of BIM processes whilst ensuring adherence to UK BIM standards (e.g., ISO 19650), Arup standards and water industry specifications. The skills you'll need: Proven experience in BIM modelling within the water or utilities sector. Proficiency in Autodesk Civil 3D, familiarity with Plant 3D, Revit, Navisworks or Bluebeam is a plus. Strong understanding of water infrastructure components (e.g., pipe systems, chambers, cable ducts). Experience with point cloud data and reality capture integration. Knowledge of BIM collaboration platforms (e.g. ACC, ProjectWise). Ability to interpret engineering drawings and specifications. Team player with excellent communication and coordination skills About the client About the client Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
Sep 01, 2025
Contractor
Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. Job description - the role AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On Behalf of Arup, we are looking for a BIM Technician for a 12 Month Contract based in Cardiff or Bristol. Candidate Profile: Key accountabilities, skills & experience What you'll do: We are seeking a motivated and technically proficient BIM Designer to join our multidisciplinary team delivering impactful water and energy projects. The ideal candidate will lead and deliver high-quality BIM modelling and coordination for water infrastructure projects, ensuring compliance with industry standards and client requirements. This role involves close collaboration across disciplines to support the design and delivery of sustainable water solutions, with a strong emphasis on leading multi-disciplinary coordination. With frameworks and major projects across the UK in both water and energy, our pipeline of work is strong. We offer flexibility to support your development-whether you're looking to deepen your technical expertise or grow into leadership. Initially, you will develop and manage detailed 3D BIM models for water infrastructure projects (e.g., pipelines, pumping stations, treatment works) and lead multi-disciplinary coordination, ensuring seamless integration of civil, structural, mechanical, and electrical design elements. You will facilitate regular coordination reviews and model federation to identify and resolve clashes and design conflicts, produce accurate 2D drawings, sections, and schedules from BIM models and maintain model integrity, version control, and compliance with BIM Execution Plans (BEPs). The role will allow you to liaise with clients, contractors, and supply chain partners to ensure BIM deliverables meet expectations, mentor junior BIM technicians and contribute to continuous improvement of BIM processes whilst ensuring adherence to UK BIM standards (e.g., ISO 19650), Arup standards and water industry specifications. The skills you'll need: Proven experience in BIM modelling within the water or utilities sector. Proficiency in Autodesk Civil 3D, familiarity with Plant 3D, Revit, Navisworks or Bluebeam is a plus. Strong understanding of water infrastructure components (e.g., pipe systems, chambers, cable ducts). Experience with point cloud data and reality capture integration. Knowledge of BIM collaboration platforms (e.g. ACC, ProjectWise). Ability to interpret engineering drawings and specifications. Team player with excellent communication and coordination skills About the client About the client Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
Aspire People is collaborating with an outstanding secondary school in Manchester that is looking to hire an ICT Technician. Responsibilities include: Provide support to all ICT users in school by responding promptly to Helpdesk queries and assisting with network, internet, and software issues. Set up, maintain, and test ICT and audio-visual equipment, including workstations, printers, and software installations. Monitor and maintain the school's network, servers, backups, security, and email systems in coordination with the ICT Manager. Identify and resolve hardware and software faults, maintain accurate records of technology assets, and ensure compliance with licensing and health & safety policies. Requirements: Previous school experience DBS enhanced check or be willing to obtain one All candidates who register with Aspire People will undergo a two-year reference check and will need to complete an enhanced DBS check, which must be on the update service. We also offer a referral bonus of up to 250 for recommending suitable candidates for any of our open roles. Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
Sep 01, 2025
Full time
Aspire People is collaborating with an outstanding secondary school in Manchester that is looking to hire an ICT Technician. Responsibilities include: Provide support to all ICT users in school by responding promptly to Helpdesk queries and assisting with network, internet, and software issues. Set up, maintain, and test ICT and audio-visual equipment, including workstations, printers, and software installations. Monitor and maintain the school's network, servers, backups, security, and email systems in coordination with the ICT Manager. Identify and resolve hardware and software faults, maintain accurate records of technology assets, and ensure compliance with licensing and health & safety policies. Requirements: Previous school experience DBS enhanced check or be willing to obtain one All candidates who register with Aspire People will undergo a two-year reference check and will need to complete an enhanced DBS check, which must be on the update service. We also offer a referral bonus of up to 250 for recommending suitable candidates for any of our open roles. Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
