We are looking for someone who can see the big picture and who can think strategically. But they must also have strong attention to detail and be able to grapple with day-to-day operational challenges. Above all, the CEO must be a passionate champion of British Exploring Society s core intent keeping everything it does anchored towards unlocking the self-belief of young people, even as it continually adapts and iterates to respond to the changing needs of its beneficiaries, and the evolving environment in which it delivers its programmes
Sep 04, 2025
Full time
We are looking for someone who can see the big picture and who can think strategically. But they must also have strong attention to detail and be able to grapple with day-to-day operational challenges. Above all, the CEO must be a passionate champion of British Exploring Society s core intent keeping everything it does anchored towards unlocking the self-belief of young people, even as it continually adapts and iterates to respond to the changing needs of its beneficiaries, and the evolving environment in which it delivers its programmes
About the Role Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict. MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required. About You The ideal candidate will have Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise.Passion for MAP s mission and commitment to MAP s values. Responsibilities Strategy, vision and leadership Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security. Advise the CEO and SMT on all these areas as well as on legal, governance and related policy matters. Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs. Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical matters under their responsibility at governance meetings. Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation. Provide strategic leadership for supply chain management at MAP to ensure an efficient, effective and accountable supply chain policies and practices that meet MAP s needs. Ensure a robust framework and system for identifying, assessing and mitigating risks across thenorganisation in line with MAP s risk appetite. Lead on the development of MAP s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation. Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility. Maintain continuous lines of communication, keeping the CEO informed of all critical issues. Lead cross-organisational projects in line with organisational strategy and direction. Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach. Represent the organisation externally, as necessary, in areas under the COO s responsibility. Deputise for the CEO as required. Team development/leadership Oversee, direct, and organise the work of the teams under their responsibility. Create a high-performing team that is ambitious and passionate about MAP s vision. Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team. Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals. Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery. Operations Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures. Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees. Ensure strong internal controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation. Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise. Provide analytical support to the CEO and SMT including development of internal management reporting capabilities. Profile Person specification Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise. Entrepreneurial team player who can multitask. Superior management skills: the ability to influence and engage direct and indirect reports and peers. Self-reliant and results-oriented, with good problem-solving skills. Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives. Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP s Board of Trustees, and staff. Ability to operate as an effective tactical as well as strategic thinker. Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt. Passion for MAP s mission and commitment to MAP s values. Terms and conditions This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
Sep 04, 2025
Full time
About the Role Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict. MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required. About You The ideal candidate will have Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise.Passion for MAP s mission and commitment to MAP s values. Responsibilities Strategy, vision and leadership Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security. Advise the CEO and SMT on all these areas as well as on legal, governance and related policy matters. Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs. Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical matters under their responsibility at governance meetings. Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation. Provide strategic leadership for supply chain management at MAP to ensure an efficient, effective and accountable supply chain policies and practices that meet MAP s needs. Ensure a robust framework and system for identifying, assessing and mitigating risks across thenorganisation in line with MAP s risk appetite. Lead on the development of MAP s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation. Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility. Maintain continuous lines of communication, keeping the CEO informed of all critical issues. Lead cross-organisational projects in line with organisational strategy and direction. Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach. Represent the organisation externally, as necessary, in areas under the COO s responsibility. Deputise for the CEO as required. Team development/leadership Oversee, direct, and organise the work of the teams under their responsibility. Create a high-performing team that is ambitious and passionate about MAP s vision. Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team. Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals. Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery. Operations Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures. Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees. Ensure strong internal controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation. Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise. Provide analytical support to the CEO and SMT including development of internal management reporting capabilities. Profile Person specification Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise. Entrepreneurial team player who can multitask. Superior management skills: the ability to influence and engage direct and indirect reports and peers. Self-reliant and results-oriented, with good problem-solving skills. Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives. Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP s Board of Trustees, and staff. Ability to operate as an effective tactical as well as strategic thinker. Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt. Passion for MAP s mission and commitment to MAP s values. Terms and conditions This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details
Sep 04, 2025
Full time
Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details
AI Back End Engineer (Contract) Duration: 6 Months (Possibility for extension) Location: London/Hybrid (2 - 3 days on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile Are you ready to shape the future of AI in financial services? We are looking for a talented AI Back-End Engineer to join our dynamic innovation team within the investment banking sector. This is an exciting opportunity to work in a greenfield environment, where you will play a crucial role in designing and deploying secure, scalable AI services that drive next-generation use cases, including client intelligence, document processing, and risk management. Key Responsibilities: Architect & Implement: Design and deploy secure AI services from lab to production, ensuring they are scalable and compliant with industry standards. API Development: Create robust APIs for large language models (LLMs), retrieval-augmented generation (RAG) pipelines, agentic workflows, and document intelligence systems. Cybersecurity & Privacy: Integrate cybersecurity and data privacy controls across all AI workflows, including encryption, anonymisation, and access logging. Collaborate with CISO: Work closely with the Chief Information Security Officer (CISO) function on threat modelling, security reviews, and AI-specific control design. Enterprise Integration: Integrate with enterprise Identity and Access Management (IAM) systems, enforcing Role-Based Access Control (RBAC) and least privilege principles. Compliance Support: Conduct vulnerability scans, manage pen-test remediation, and assist in internal and regulatory audits (FCA, PRA). Required Knowledge & Experience: Proven experience delivering greenfield AI systems in production with secure-by-design architecture. Expertise in designing and managing AI lab environments using Infrastructure as Code (IaC), containerisation, and secure networking practises. Hands-on experience with LLM implementation, including fine-tuning, prompt engineering, and secure deployment. Proficiency in building agentic workflows using modular LLM agents with memory, planning, and tool integration. Experience implementing Model Context Protocol (MCP) for secure, auditable context injection across agentic systems. Demonstrated ability to build RAG pipelines with strict data governance and contextual integrity. Familiarity with regulatory frameworks such as the EU AI Act, FCA cybersecurity principles, and oversight of critical systems. Previous collaboration with cybersecurity and compliance teams in regulated environments. Knowledge of controls under ISO 27001, NIST, or SOC2 frameworks. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.
Sep 04, 2025
Contractor
AI Back End Engineer (Contract) Duration: 6 Months (Possibility for extension) Location: London/Hybrid (2 - 3 days on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile Are you ready to shape the future of AI in financial services? We are looking for a talented AI Back-End Engineer to join our dynamic innovation team within the investment banking sector. This is an exciting opportunity to work in a greenfield environment, where you will play a crucial role in designing and deploying secure, scalable AI services that drive next-generation use cases, including client intelligence, document processing, and risk management. Key Responsibilities: Architect & Implement: Design and deploy secure AI services from lab to production, ensuring they are scalable and compliant with industry standards. API Development: Create robust APIs for large language models (LLMs), retrieval-augmented generation (RAG) pipelines, agentic workflows, and document intelligence systems. Cybersecurity & Privacy: Integrate cybersecurity and data privacy controls across all AI workflows, including encryption, anonymisation, and access logging. Collaborate with CISO: Work closely with the Chief Information Security Officer (CISO) function on threat modelling, security reviews, and AI-specific control design. Enterprise Integration: Integrate with enterprise Identity and Access Management (IAM) systems, enforcing Role-Based Access Control (RBAC) and least privilege principles. Compliance Support: Conduct vulnerability scans, manage pen-test remediation, and assist in internal and regulatory audits (FCA, PRA). Required Knowledge & Experience: Proven experience delivering greenfield AI systems in production with secure-by-design architecture. Expertise in designing and managing AI lab environments using Infrastructure as Code (IaC), containerisation, and secure networking practises. Hands-on experience with LLM implementation, including fine-tuning, prompt engineering, and secure deployment. Proficiency in building agentic workflows using modular LLM agents with memory, planning, and tool integration. Experience implementing Model Context Protocol (MCP) for secure, auditable context injection across agentic systems. Demonstrated ability to build RAG pipelines with strict data governance and contextual integrity. Familiarity with regulatory frameworks such as the EU AI Act, FCA cybersecurity principles, and oversight of critical systems. Previous collaboration with cybersecurity and compliance teams in regulated environments. Knowledge of controls under ISO 27001, NIST, or SOC2 frameworks. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.
Elevate Projects are Working in partnership with our client, a reputable provider of affordable housing, not for profit developer and registered social landlord , to appoint an experienced team manager to lead operational delivery of Fire safety remedial works, Pivotal to the role is ensuring works actions arising from FRA inspections are allocated to the right contractor with the necessary skill and capacity to deliver in strict time frames and that those contractors are effectively managed through to completion and the detailed receipt of works completion evidence and certification to enable the fire actions to be closed down. Working in tandem with the Fire Safety officer, you will ensure remedial actions are completed to agreed timescales, quality standards. Projects will include Fire Doors, External wall, Complementation.
Sep 04, 2025
Full time
Elevate Projects are Working in partnership with our client, a reputable provider of affordable housing, not for profit developer and registered social landlord , to appoint an experienced team manager to lead operational delivery of Fire safety remedial works, Pivotal to the role is ensuring works actions arising from FRA inspections are allocated to the right contractor with the necessary skill and capacity to deliver in strict time frames and that those contractors are effectively managed through to completion and the detailed receipt of works completion evidence and certification to enable the fire actions to be closed down. Working in tandem with the Fire Safety officer, you will ensure remedial actions are completed to agreed timescales, quality standards. Projects will include Fire Doors, External wall, Complementation.
We are looking for a motivated & empathetic individual to join the team at Victim Support based at Compass House, Ashford as Initial Support Agents (known internally as Triage & Early Intervention Officers). Are you looking for a new challenge that will be rewarding and make a real difference to people's lives? Do you enjoy talking to people, providing empathy & support, and helping to find solutions to problems? If this sound like you, then we'd love to hear from you What we offer: At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role: As a Triage & Early Intervention Officer, you will be the first point of contact via telephone, text or email for clients referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each client receives tailored support that meets their individual needs. As a Triage & Early Interventions Officer you will: Conduct comprehensive impact & risk assessments for clients. Provide tailored responses to clients' needs, including children and young people and those affected by domestic abuse, ensuring they are aware of their rights. Manage a caseload of clients requiring immediate & short-term interventions, developing support plans & referring to other agencies as needed. Maintain accurate & confidential case management records. Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs. These roles are based in our Victim Care Unit in Ashford. You will be working shifts Monday to Friday between 8am and 4pm or 12pm and 8pm. Shifts are designated on a rota basis and scheduled well in advance so you can plan ahead. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development. Please see attached Job Description and Person Specification for further details. About You: Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial. You will need: Strong written & verbal communication skills. Good time management skills. Competent IT skills, able to use generic systems. To work effectively both as part of a team & independently To develop & maintain partnerships with external organisations. The ability to undertake impact & risk assessments. Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Sep 04, 2025
Full time
We are looking for a motivated & empathetic individual to join the team at Victim Support based at Compass House, Ashford as Initial Support Agents (known internally as Triage & Early Intervention Officers). Are you looking for a new challenge that will be rewarding and make a real difference to people's lives? Do you enjoy talking to people, providing empathy & support, and helping to find solutions to problems? If this sound like you, then we'd love to hear from you What we offer: At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role: As a Triage & Early Intervention Officer, you will be the first point of contact via telephone, text or email for clients referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each client receives tailored support that meets their individual needs. As a Triage & Early Interventions Officer you will: Conduct comprehensive impact & risk assessments for clients. Provide tailored responses to clients' needs, including children and young people and those affected by domestic abuse, ensuring they are aware of their rights. Manage a caseload of clients requiring immediate & short-term interventions, developing support plans & referring to other agencies as needed. Maintain accurate & confidential case management records. Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs. These roles are based in our Victim Care Unit in Ashford. You will be working shifts Monday to Friday between 8am and 4pm or 12pm and 8pm. Shifts are designated on a rota basis and scheduled well in advance so you can plan ahead. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development. Please see attached Job Description and Person Specification for further details. About You: Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial. You will need: Strong written & verbal communication skills. Good time management skills. Competent IT skills, able to use generic systems. To work effectively both as part of a team & independently To develop & maintain partnerships with external organisations. The ability to undertake impact & risk assessments. Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for a Triage & Early Intervention Officer (External Services) to join the National Contact Centre team in Cardiff, working 37.5 hours a week. This is for 12 months fixed term. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based at our National Contact Centre in Cardiff. As a Triage & Early Interventions Officer you will: - Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided. Carry a caseload of clients who require more immediate and short term interventions, referring on those with more long term needs either internally or externally. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions. Ensure that support plans are developed with clients where appropriate. Maintain accurate and confidential case management records and contribute to monitoring information for the service. Work as part of a team to ensure that all outcomes and KPI measures are met relevant to the local contract. You will need: The ability to undertake impact and risks assessments and identify appropriate support The ability to manage a demanding workload and to meet a range of conflicting deadlines Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements Experience of delivering a service and working directly with clients in a statutory, voluntary or community work setting Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Sep 04, 2025
Full time
We have an exciting opportunity for a Triage & Early Intervention Officer (External Services) to join the National Contact Centre team in Cardiff, working 37.5 hours a week. This is for 12 months fixed term. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based at our National Contact Centre in Cardiff. As a Triage & Early Interventions Officer you will: - Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided. Carry a caseload of clients who require more immediate and short term interventions, referring on those with more long term needs either internally or externally. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions. Ensure that support plans are developed with clients where appropriate. Maintain accurate and confidential case management records and contribute to monitoring information for the service. Work as part of a team to ensure that all outcomes and KPI measures are met relevant to the local contract. You will need: The ability to undertake impact and risks assessments and identify appropriate support The ability to manage a demanding workload and to meet a range of conflicting deadlines Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements Experience of delivering a service and working directly with clients in a statutory, voluntary or community work setting Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Job Title: Resident Liaison Officer Location: Northwest Contract Type: Contract Salary: Competitive benefits Role Purpose Act as the key communication link between residents, project teams, and clients, ensuring residents are informed, supported, and engaged throughout the construction programme while minimising disruption and maintaining high satisfaction levels. Key Responsibilities Resident Engagement Build and maintain positive relationships with residents. Conduct home visits, meetings, and drop-in sessions. Provide clear and timely updates on works schedules and progress. Communication & Coordination Draft and distribute newsletters, notices, and other resident communications. Coordinate access arrangements with residents for scheduled works. Liaise between residents, contractors, and site teams to resolve issues quickly. Customer Care Respond promptly to resident queries, complaints, and concerns. Support vulnerable residents by liaising with housing officers and external agencies. Manage feedback processes and escalate issues where necessary. Project Support Assist in scheduling works to minimise resident disruption. Maintain detailed records of communications, access arrangements, and appointments. Support the handover process, including resident inductions and aftercare. Compliance & Reporting Ensure resident engagement meets relevant standards and requirements. Maintain accurate logs of complaints, resolutions, and resident interactions. Produce reports on resident satisfaction, risks, and issues. Health, Safety & Environment Promote safe working practices in occupied properties. Conduct risk assessments for resident-related activities. Ensure residents are aware of safety measures during works. Skills & Experience Proven experience as a Resident Liaison Officer or in a customer-facing housing/construction role. Strong communication, empathy, and conflict resolution skills. Organised and proactive, with the ability to balance multiple priorities. Experience supporting vulnerable residents (desirable). IT proficiency (MS Office; experience with CRM/resident management systems preferred). Role Goals Ensure effective two-way communication between residents and project teams. Minimise disruption to residents through proactive planning. Achieve high resident satisfaction scores. Support project delivery: Safely On time With minimal disruption To the required quality
Sep 04, 2025
Full time
Job Title: Resident Liaison Officer Location: Northwest Contract Type: Contract Salary: Competitive benefits Role Purpose Act as the key communication link between residents, project teams, and clients, ensuring residents are informed, supported, and engaged throughout the construction programme while minimising disruption and maintaining high satisfaction levels. Key Responsibilities Resident Engagement Build and maintain positive relationships with residents. Conduct home visits, meetings, and drop-in sessions. Provide clear and timely updates on works schedules and progress. Communication & Coordination Draft and distribute newsletters, notices, and other resident communications. Coordinate access arrangements with residents for scheduled works. Liaise between residents, contractors, and site teams to resolve issues quickly. Customer Care Respond promptly to resident queries, complaints, and concerns. Support vulnerable residents by liaising with housing officers and external agencies. Manage feedback processes and escalate issues where necessary. Project Support Assist in scheduling works to minimise resident disruption. Maintain detailed records of communications, access arrangements, and appointments. Support the handover process, including resident inductions and aftercare. Compliance & Reporting Ensure resident engagement meets relevant standards and requirements. Maintain accurate logs of complaints, resolutions, and resident interactions. Produce reports on resident satisfaction, risks, and issues. Health, Safety & Environment Promote safe working practices in occupied properties. Conduct risk assessments for resident-related activities. Ensure residents are aware of safety measures during works. Skills & Experience Proven experience as a Resident Liaison Officer or in a customer-facing housing/construction role. Strong communication, empathy, and conflict resolution skills. Organised and proactive, with the ability to balance multiple priorities. Experience supporting vulnerable residents (desirable). IT proficiency (MS Office; experience with CRM/resident management systems preferred). Role Goals Ensure effective two-way communication between residents and project teams. Minimise disruption to residents through proactive planning. Achieve high resident satisfaction scores. Support project delivery: Safely On time With minimal disruption To the required quality
Service Care Solutions
Peterborough, Cambridgeshire
Probation Officer Location: Peterborough (Hybrid) Contract Length: 12 Months Hours: 37 hours per week Pay Rate: 28.63 limited per hour (Umbrella pay rate) or 20.30 per hour PAYE rate Job Description Working with people on probation to analyze and address their behavior Assessing offender needs Preparation and delivery of reports (Court, Parole, etc.) Assessment and management of the risk of serious harm posed by individuals Accurate case recording Facilitate learning events, provide guidance, support, feedback, and mentoring to operational staff Accept reasonable alterations and additional tasks as necessary Essential Requirements Possession of a Probation Qualification Framework Graduate Diploma/ Honors Degree in Community Justice integrated with Level 5 Diploma in Probation Practice or a recognized qualification by the Secretary of State for Justice Evidence of working for a recognized provider of probation services in the last 5 years Experience and knowledge of evidence-based practice and risk/needs assessment tools Experience of writing detailed reports to strict deadlines and quality standards Experience of using and maintaining Probation Service computer-based systems Working knowledge of Multi-Agency Public Protection Arrangements Benefits 250 Training Allowance Dedicated Specialist Consultant Daily Payroll Runs Referral and Loyalty Bonus Schemes Sign Up Bonus Free Compliance Checks How to apply If you are interested in applying, please contact Oliver Jefferson on (phone number removed) or send your CV to (url removed)
Sep 04, 2025
Contractor
Probation Officer Location: Peterborough (Hybrid) Contract Length: 12 Months Hours: 37 hours per week Pay Rate: 28.63 limited per hour (Umbrella pay rate) or 20.30 per hour PAYE rate Job Description Working with people on probation to analyze and address their behavior Assessing offender needs Preparation and delivery of reports (Court, Parole, etc.) Assessment and management of the risk of serious harm posed by individuals Accurate case recording Facilitate learning events, provide guidance, support, feedback, and mentoring to operational staff Accept reasonable alterations and additional tasks as necessary Essential Requirements Possession of a Probation Qualification Framework Graduate Diploma/ Honors Degree in Community Justice integrated with Level 5 Diploma in Probation Practice or a recognized qualification by the Secretary of State for Justice Evidence of working for a recognized provider of probation services in the last 5 years Experience and knowledge of evidence-based practice and risk/needs assessment tools Experience of writing detailed reports to strict deadlines and quality standards Experience of using and maintaining Probation Service computer-based systems Working knowledge of Multi-Agency Public Protection Arrangements Benefits 250 Training Allowance Dedicated Specialist Consultant Daily Payroll Runs Referral and Loyalty Bonus Schemes Sign Up Bonus Free Compliance Checks How to apply If you are interested in applying, please contact Oliver Jefferson on (phone number removed) or send your CV to (url removed)
Are you interested in working with a reputed international sustainability organisation to influence policy developments on sustainability globally? ISEAL is hiring a Senior Policy Officer to join our team responsible for public engagement and policy influencing. This is the perfect role for someone who is keen to work in an increasingly dynamic regulatory and policy landscape to strengthen the role of voluntary sustainability tools alongside emerging mandatory measures. The core objective of the Policy and Engagement team is to support governments, civil society and other business influencers to understand, identify and use credible sustainability systems. We do this through direct engagement with relevant government bodies in priority countries, engagement with individual businesses and business platforms and building member awareness and knowledge about relevant policy files and implications of new policies for their schemes and impact. The team focused on the UK, Switzerland, EU-wide policy and key EU members states, as well as on countries in the global south, including Colombia, Indonesia, India and Brazil. The Senior Policy Officer will help drive engagement with policymakers in key countries in which ISEAL and its partners have a strategic policy interest, with a view to influencing the policy narrative on sustainability and specific policies. The role will identify policy engagement opportunities and provide insightful analysis of policy developments and trends. In addition, the role will work closely with ISEAL members based in these regions to combine efforts and align on policy influencing. The ideal candidate will have had exposure to working in an international policy context, either working as part of civic society with governments or as part of a government department. A strong grounding in sustainability issues and related key political and policy debates will be essential, along with some working knowledge of key policy trends in the human rights, climate and sustainability standards space. Prior experience in working in the EU, UK at policy and regulatory landscape or public affairs level will be an advantage. The Senior Officer reports to the Director, Policy and Engagement. Key Responsibilities we will entrust you with: Policy and government engagement Support ISEAL s strategic engagement with identified key policymaker targets and audiences from a policy influencing and role of voluntary tools perspective Keep track of policy developments in key areas and jurisdictions and provide insights and analysis to inform ISEAL s policy engagement work Help identify opportunities for engagements with relevant policymaker audiences and government agencies in key jurisdictions and engage with them as delegated and supported by other colleagues Set up direct meetings and other engagement opportunities for ISEAL, coordinate ISEAL s input, advise and engagement and prepare briefs, reports and submissions for engagement purposes Contribute to establishing engagement and influencing strategies and to the development of ISEAL s policy positions Provide internal advisory support to other teams on critical policy files based on own subject matter and jurisdiction knowledge Support team in development of policy papers, position papers, press releases, strategic messaging on policy issues Facilitate webinars and workshops on policy related topics Other Track policy developments and analyse how they affect sustainability systems, ISEAL and its members Help shape ISEAL s work on global policy engagement and outreach in the next strategy period Conduct or support other team members with background research on specific regulatory proposals and policy frameworks and related topics Support ISEAL s member-facing policy activities liaising with the rest of the team Provide policy advice and analysis as requested on priority topics Participate actively in team and organisational planning and activities Participate in internal staff management processes such as performance reviews, supervisory meetings, etc. Experience, Knowledge and Attributes Postgraduate degree in a relevant subject (e.g. sustainability or environmental studies, human rights, law, int. development/ social policy, EU policy etc.) and/or equivalent work experience Proven experience working in a policy context as part of civic society or within a government department supporting policy engagement Good working knowledge of the sustainability policy landscape and key debates in the space Strong skills in policy analysis and policy intelligence Excellent written and spoken English communication skills Excellent writing skills and ability to synthesise information Prior exposure to sustainability standards, passionate about sustainability linked policy issues such as human rights, climate, nature, due diligence Some experience and comfortable with public speaking, e.g. facilitating webinars or workshops Ability to communicate and work effectively with cross-functional teams in a largely remote, international environment, including occasional international time-zone calls Confidence in using IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Skype, GoToMeeting, etc), use of contact management databases (e.g. Salesforce) and proficiency in MS Office Additionally desirable Other languages: Spanish Prior experience working with remote manager and team Exposure to working on strategic policy questions Experience in tracking, engaging in development issues in global south countries About ISEAL ISEAL supports ambitious sustainability systems and their partners to tackle the world s most pressing sustainability challenges from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. ISEAL s culture and how we will help you thrive Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration . These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions. The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone s identity. We are proud to be an equal opportunities employer. As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities. We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years. We recognise individuals preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual s needs. Other relevant information Term: This is a fixed term 12 months contract from December 2025 / January 2026 Salary: £40,000-£45,000 p.a. depending on experience (full time, 37.5 hours per week) Location: London is the preferred location. An ability and willingness to work in a hybrid work environment is required. International travel: The post holder will be required to undertake a fair amount of international travel and should ideally have the passport (UK, EU) to enable this smoothly How to apply Specific enquiries about this role and the application process can be sent to the recruitment(atisealalliance(.)org. Deadline for applications is 24 September 2025 Please note that we will only contact shortlisted applicants. Interview process Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change) First interviews (Teams): 1-3 October Pre-interview timed exercises (between minutes from home): 7-9 October Panel interviews (Teams): w/c 13 October Decision: w/c 20 October Accessibility If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
Sep 04, 2025
Full time
Are you interested in working with a reputed international sustainability organisation to influence policy developments on sustainability globally? ISEAL is hiring a Senior Policy Officer to join our team responsible for public engagement and policy influencing. This is the perfect role for someone who is keen to work in an increasingly dynamic regulatory and policy landscape to strengthen the role of voluntary sustainability tools alongside emerging mandatory measures. The core objective of the Policy and Engagement team is to support governments, civil society and other business influencers to understand, identify and use credible sustainability systems. We do this through direct engagement with relevant government bodies in priority countries, engagement with individual businesses and business platforms and building member awareness and knowledge about relevant policy files and implications of new policies for their schemes and impact. The team focused on the UK, Switzerland, EU-wide policy and key EU members states, as well as on countries in the global south, including Colombia, Indonesia, India and Brazil. The Senior Policy Officer will help drive engagement with policymakers in key countries in which ISEAL and its partners have a strategic policy interest, with a view to influencing the policy narrative on sustainability and specific policies. The role will identify policy engagement opportunities and provide insightful analysis of policy developments and trends. In addition, the role will work closely with ISEAL members based in these regions to combine efforts and align on policy influencing. The ideal candidate will have had exposure to working in an international policy context, either working as part of civic society with governments or as part of a government department. A strong grounding in sustainability issues and related key political and policy debates will be essential, along with some working knowledge of key policy trends in the human rights, climate and sustainability standards space. Prior experience in working in the EU, UK at policy and regulatory landscape or public affairs level will be an advantage. The Senior Officer reports to the Director, Policy and Engagement. Key Responsibilities we will entrust you with: Policy and government engagement Support ISEAL s strategic engagement with identified key policymaker targets and audiences from a policy influencing and role of voluntary tools perspective Keep track of policy developments in key areas and jurisdictions and provide insights and analysis to inform ISEAL s policy engagement work Help identify opportunities for engagements with relevant policymaker audiences and government agencies in key jurisdictions and engage with them as delegated and supported by other colleagues Set up direct meetings and other engagement opportunities for ISEAL, coordinate ISEAL s input, advise and engagement and prepare briefs, reports and submissions for engagement purposes Contribute to establishing engagement and influencing strategies and to the development of ISEAL s policy positions Provide internal advisory support to other teams on critical policy files based on own subject matter and jurisdiction knowledge Support team in development of policy papers, position papers, press releases, strategic messaging on policy issues Facilitate webinars and workshops on policy related topics Other Track policy developments and analyse how they affect sustainability systems, ISEAL and its members Help shape ISEAL s work on global policy engagement and outreach in the next strategy period Conduct or support other team members with background research on specific regulatory proposals and policy frameworks and related topics Support ISEAL s member-facing policy activities liaising with the rest of the team Provide policy advice and analysis as requested on priority topics Participate actively in team and organisational planning and activities Participate in internal staff management processes such as performance reviews, supervisory meetings, etc. Experience, Knowledge and Attributes Postgraduate degree in a relevant subject (e.g. sustainability or environmental studies, human rights, law, int. development/ social policy, EU policy etc.) and/or equivalent work experience Proven experience working in a policy context as part of civic society or within a government department supporting policy engagement Good working knowledge of the sustainability policy landscape and key debates in the space Strong skills in policy analysis and policy intelligence Excellent written and spoken English communication skills Excellent writing skills and ability to synthesise information Prior exposure to sustainability standards, passionate about sustainability linked policy issues such as human rights, climate, nature, due diligence Some experience and comfortable with public speaking, e.g. facilitating webinars or workshops Ability to communicate and work effectively with cross-functional teams in a largely remote, international environment, including occasional international time-zone calls Confidence in using IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Skype, GoToMeeting, etc), use of contact management databases (e.g. Salesforce) and proficiency in MS Office Additionally desirable Other languages: Spanish Prior experience working with remote manager and team Exposure to working on strategic policy questions Experience in tracking, engaging in development issues in global south countries About ISEAL ISEAL supports ambitious sustainability systems and their partners to tackle the world s most pressing sustainability challenges from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. ISEAL s culture and how we will help you thrive Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration . These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions. The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone s identity. We are proud to be an equal opportunities employer. As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities. We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years. We recognise individuals preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual s needs. Other relevant information Term: This is a fixed term 12 months contract from December 2025 / January 2026 Salary: £40,000-£45,000 p.a. depending on experience (full time, 37.5 hours per week) Location: London is the preferred location. An ability and willingness to work in a hybrid work environment is required. International travel: The post holder will be required to undertake a fair amount of international travel and should ideally have the passport (UK, EU) to enable this smoothly How to apply Specific enquiries about this role and the application process can be sent to the recruitment(atisealalliance(.)org. Deadline for applications is 24 September 2025 Please note that we will only contact shortlisted applicants. Interview process Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change) First interviews (Teams): 1-3 October Pre-interview timed exercises (between minutes from home): 7-9 October Panel interviews (Teams): w/c 13 October Decision: w/c 20 October Accessibility If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours. As a Helpline Adviser you will: Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism. Seamlessly working across multiple services with different processes, procedures and recording mechanisms. Managing and responding appropriately to competing priorities, services and needs. Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations. You will need: Experience of working in challenging and changing environments with the emphasis on excellence in service delivery. Experience of organising and prioritising a complex workload. The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions. The ability to communicate effectively, verbally and in written form, including telephone skills Knowledge and understanding of: Relevant agencies and resources Importance of confidentiality and safe working practice Diversity issues and principles The impact of crime Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Sep 04, 2025
Full time
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours. As a Helpline Adviser you will: Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism. Seamlessly working across multiple services with different processes, procedures and recording mechanisms. Managing and responding appropriately to competing priorities, services and needs. Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations. You will need: Experience of working in challenging and changing environments with the emphasis on excellence in service delivery. Experience of organising and prioritising a complex workload. The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions. The ability to communicate effectively, verbally and in written form, including telephone skills Knowledge and understanding of: Relevant agencies and resources Importance of confidentiality and safe working practice Diversity issues and principles The impact of crime Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Senior Pensions Officer - Inhouse Pension management - Salary range £38,000- £45,000 DOE - Hybrid working Your new company An exciting opportunity to join this diverse and reputable organisation, looking for an experienced senior pension officer / deputy manager to join their successful organisation. In the heart of Manchester, you will work hybrid from their city centre office with an excellent chance to manage a team and work hands-on with exposure to project work. Your new role You will oversee and process the complex in-house pensions across DC and DB schemes, working alongside the head of pensions and wider finance/payroll teams, with public sector pensions and ad hoc complex payments. Your new role will require you to manage the workload of a high-performing team, ensuring the pension is accurately processed to meet strict deadlines. What you'll need to succeed This role is perfect for someone who is operating at a senior level, who has a proven track record of accurate and thorough pension process management, someone who has experience of administrating and overseeing complex pensions and benefits and can work with their initiative to complete and maintain a high level of service to existing and retired employees. What you'll get in return Excellent pension and holiday allowance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to , or call us now on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 04, 2025
Full time
Senior Pensions Officer - Inhouse Pension management - Salary range £38,000- £45,000 DOE - Hybrid working Your new company An exciting opportunity to join this diverse and reputable organisation, looking for an experienced senior pension officer / deputy manager to join their successful organisation. In the heart of Manchester, you will work hybrid from their city centre office with an excellent chance to manage a team and work hands-on with exposure to project work. Your new role You will oversee and process the complex in-house pensions across DC and DB schemes, working alongside the head of pensions and wider finance/payroll teams, with public sector pensions and ad hoc complex payments. Your new role will require you to manage the workload of a high-performing team, ensuring the pension is accurately processed to meet strict deadlines. What you'll need to succeed This role is perfect for someone who is operating at a senior level, who has a proven track record of accurate and thorough pension process management, someone who has experience of administrating and overseeing complex pensions and benefits and can work with their initiative to complete and maintain a high level of service to existing and retired employees. What you'll get in return Excellent pension and holiday allowance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to , or call us now on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Park Avenue are currently recruiting a Housing Officer for a Housing Association based in East Sussex. Reporting to the Head of Housing you will be responsible for providing a comprehensive housing management service to tenants on your patch, ensuring a professional and high quality service at all times. Duties will include; Provide a first class housing and tenancy management service to tenants across your patch, resolving queries in an efficient and professional manner. Visiting tenants to ensure that they are adhering to the tenancy agreement. Managing ASB and nuisance queries. Working with the Rent Income department to ensure that any discrepancies in payment are dealt with. Managing voids process, including advertising of voids, assessing new applicants and arranging voids works. Liaise with repairs department to ensure all repairs are completed. This is a fantastic opportunity for a housing officer who is seeking a new challenge on the South Coast. The working pattern is agile with the option to work from two local offices should you desire. A car driver is essential as you will need to travel to properties in the Brighton and surrounding areas. For further information please submit your CV in the strictest of confidence.
Sep 03, 2025
Seasonal
Park Avenue are currently recruiting a Housing Officer for a Housing Association based in East Sussex. Reporting to the Head of Housing you will be responsible for providing a comprehensive housing management service to tenants on your patch, ensuring a professional and high quality service at all times. Duties will include; Provide a first class housing and tenancy management service to tenants across your patch, resolving queries in an efficient and professional manner. Visiting tenants to ensure that they are adhering to the tenancy agreement. Managing ASB and nuisance queries. Working with the Rent Income department to ensure that any discrepancies in payment are dealt with. Managing voids process, including advertising of voids, assessing new applicants and arranging voids works. Liaise with repairs department to ensure all repairs are completed. This is a fantastic opportunity for a housing officer who is seeking a new challenge on the South Coast. The working pattern is agile with the option to work from two local offices should you desire. A car driver is essential as you will need to travel to properties in the Brighton and surrounding areas. For further information please submit your CV in the strictest of confidence.
The Honourable Society of the Middle Temple
City, London
The Honourable Society of the Middle Temple has an exciting opportunity for a Multimedia Designer to join their dedicated team. Location: London, EC4Y 9BT Salary: £38,000 per annum Job Type: Full Time, Permanent Hours: 37.5 hrs per week Closing date: 10am on 22/09/2025 About The Honourable Society of The Middle Temple: As one of the four Inns of Court, we are proud to provide support, education and accommodation to barristers at every stage of their careers. The Inn awards just over a million pounds in scholarships each year, with the majority going to students commencing the bar vocational training course, some to students doing a post-graduate law conversion course, plus smaller amounts for ad hoc overseas placements, essay prizes etc. The Inn s mission is to support the rule of law in the UK and overseas, especially Common Law jurisdictions, and carries this out by providing extensive education opportunities and support to its members across the world. Multimedia Designer The Role: Working with the Head of Communications and Engagement and communications team to create compelling and professional visual and video content promoting Middle Temple s events, educational services, archive, library and estate to its members across its communication channels. This includes web, social media, video, posters and print. Providing technical expertise to the Inn and its staff who produce newsletters, mass mailings, website and other content. Able to find creative solutions to make the Inn a more effective communicator. Able to add value to other outputs in the Communications Department as required. Multimedia Designer Key Responsibilities: - Responsible for creating professional, engaging and imaginative visual/graphic/video content across Inn s communication channels - Working with the departments of the Inn to determine their requirements and to turn them into accessible, compelling and timely communications - Working with the Head of Communications and Engagement, Communications Officer, IT Department and others to promote the Inn, its facilities and events to members through all digital and print mediums - Review analytics/reports with Head of Communications and Engagement to better understand visual content needs for website, newsletters, social media - Working with the Head of Communications and Engagement to ensure the Inn s website newsletters, posters and social media look professional and engaging - Other duties in the Communications Department as required Multimedia Designer You: - Professional experience in graphic design and using Adobe Photoshop/InDesign or similar packages to create professional content - Proficient and experienced at editing video to create engaging collateral, creating subtitles for use as communications content - Experience in creation/editing mail templates as specified with the Head of Communications - Proficient in Google Analytics and other analytic systems to examine website, social media and newsletter performance and act accordingly on any insights - Experience of a similar working environment &/or understanding of the workings of the Middle Temple or other not-for-profit organisation - Excellent communications and interpersonal skills with the ability to communicate effectively (verbally and in writing) at all levels Multimedia Designer Benefits: - Generous Annual Leave Entitlements - Life Assurance - Employee Assistance Programme (online resources and access to confidential counselling services) - Private Medical Insurance (including gym membership) - Medical Cashback Scheme (e.g. for dental, optical) - Generous Pension (12% employer contribution) - Season Ticket Loans - Access to a Range of Learning & Development Opportunities - Opportunity to join our dedicated team and work in a beautiful, unique, and historical setting in central London Application Process: Middle Temple is an equal opportunity employer committed to creating an environment that promotes equality, diversity, and inclusion. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Closing date: 10am on 22/09/2025 Interviews: 08/10/2025 To submit your application for this exciting Multimedia Designer opportunity, please click Apply now.
Sep 03, 2025
Full time
The Honourable Society of the Middle Temple has an exciting opportunity for a Multimedia Designer to join their dedicated team. Location: London, EC4Y 9BT Salary: £38,000 per annum Job Type: Full Time, Permanent Hours: 37.5 hrs per week Closing date: 10am on 22/09/2025 About The Honourable Society of The Middle Temple: As one of the four Inns of Court, we are proud to provide support, education and accommodation to barristers at every stage of their careers. The Inn awards just over a million pounds in scholarships each year, with the majority going to students commencing the bar vocational training course, some to students doing a post-graduate law conversion course, plus smaller amounts for ad hoc overseas placements, essay prizes etc. The Inn s mission is to support the rule of law in the UK and overseas, especially Common Law jurisdictions, and carries this out by providing extensive education opportunities and support to its members across the world. Multimedia Designer The Role: Working with the Head of Communications and Engagement and communications team to create compelling and professional visual and video content promoting Middle Temple s events, educational services, archive, library and estate to its members across its communication channels. This includes web, social media, video, posters and print. Providing technical expertise to the Inn and its staff who produce newsletters, mass mailings, website and other content. Able to find creative solutions to make the Inn a more effective communicator. Able to add value to other outputs in the Communications Department as required. Multimedia Designer Key Responsibilities: - Responsible for creating professional, engaging and imaginative visual/graphic/video content across Inn s communication channels - Working with the departments of the Inn to determine their requirements and to turn them into accessible, compelling and timely communications - Working with the Head of Communications and Engagement, Communications Officer, IT Department and others to promote the Inn, its facilities and events to members through all digital and print mediums - Review analytics/reports with Head of Communications and Engagement to better understand visual content needs for website, newsletters, social media - Working with the Head of Communications and Engagement to ensure the Inn s website newsletters, posters and social media look professional and engaging - Other duties in the Communications Department as required Multimedia Designer You: - Professional experience in graphic design and using Adobe Photoshop/InDesign or similar packages to create professional content - Proficient and experienced at editing video to create engaging collateral, creating subtitles for use as communications content - Experience in creation/editing mail templates as specified with the Head of Communications - Proficient in Google Analytics and other analytic systems to examine website, social media and newsletter performance and act accordingly on any insights - Experience of a similar working environment &/or understanding of the workings of the Middle Temple or other not-for-profit organisation - Excellent communications and interpersonal skills with the ability to communicate effectively (verbally and in writing) at all levels Multimedia Designer Benefits: - Generous Annual Leave Entitlements - Life Assurance - Employee Assistance Programme (online resources and access to confidential counselling services) - Private Medical Insurance (including gym membership) - Medical Cashback Scheme (e.g. for dental, optical) - Generous Pension (12% employer contribution) - Season Ticket Loans - Access to a Range of Learning & Development Opportunities - Opportunity to join our dedicated team and work in a beautiful, unique, and historical setting in central London Application Process: Middle Temple is an equal opportunity employer committed to creating an environment that promotes equality, diversity, and inclusion. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Closing date: 10am on 22/09/2025 Interviews: 08/10/2025 To submit your application for this exciting Multimedia Designer opportunity, please click Apply now.
Are you an experienced housing professional looking to take the lead in tenancy enforcement and sustainment? We are seeking a Lead Tenancy Officer to join the Housing Management Team within a local authority in the West Midlands. This is a key role responsible for leading legal proceedings relating to tenancy enforcement and supporting sustainable tenancies across both General Needs and Independent Living schemes. Key Responsibilities Tenancy Enforcement: Take the lead on all legal proceedings relating to tenancy management, including court representation and final reviews of tenancies at risk of eviction. Team Supervision: Provide daily support and guidance to Housing Officers, Independent Living Officers, and Coordinators, ensuring best practice in housing management and enforcement. Sustainment Focus: Evaluate tenancy cases, work with internal departments and external agencies, and make recommendations to prevent eviction wherever possible. Anti-Social Behaviour: Oversee high-risk ASB and neighbour dispute cases, liaising with the police and partner agencies, gathering evidence, and taking appropriate enforcement action. Multi-Agency Working: Chair case conferences and build strong links with support services to develop tailored support packages that help tenants maintain their homes. Monitoring & Reporting: Ensure accurate record-keeping, monitor performance data, and contribute to service improvement through analysis and reporting. What We're Looking For A sound understanding of housing law, tenancy enforcement, and court processes. Proven experience in managing complex tenancy cases and supervising staff. Strong interpersonal and negotiation skills with a customer-focused approach. Ability to work independently and under pressure in a fast-paced environment. A full, valid UK driving licence is essential. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 03, 2025
Contractor
Are you an experienced housing professional looking to take the lead in tenancy enforcement and sustainment? We are seeking a Lead Tenancy Officer to join the Housing Management Team within a local authority in the West Midlands. This is a key role responsible for leading legal proceedings relating to tenancy enforcement and supporting sustainable tenancies across both General Needs and Independent Living schemes. Key Responsibilities Tenancy Enforcement: Take the lead on all legal proceedings relating to tenancy management, including court representation and final reviews of tenancies at risk of eviction. Team Supervision: Provide daily support and guidance to Housing Officers, Independent Living Officers, and Coordinators, ensuring best practice in housing management and enforcement. Sustainment Focus: Evaluate tenancy cases, work with internal departments and external agencies, and make recommendations to prevent eviction wherever possible. Anti-Social Behaviour: Oversee high-risk ASB and neighbour dispute cases, liaising with the police and partner agencies, gathering evidence, and taking appropriate enforcement action. Multi-Agency Working: Chair case conferences and build strong links with support services to develop tailored support packages that help tenants maintain their homes. Monitoring & Reporting: Ensure accurate record-keeping, monitor performance data, and contribute to service improvement through analysis and reporting. What We're Looking For A sound understanding of housing law, tenancy enforcement, and court processes. Proven experience in managing complex tenancy cases and supervising staff. Strong interpersonal and negotiation skills with a customer-focused approach. Ability to work independently and under pressure in a fast-paced environment. A full, valid UK driving licence is essential. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Repairs Supervisor Location: Croydon Contract Type: Temporary Pay Rate: 27/hour We are looking for a proactive and highly organised Repairs Supervisor to join a major local council housing contract in Croydon. This is a role where your ability to lead a team, maintain quality, and ensure residents' satisfaction will be key to success. What You'll Be Doing Supervising day-to-day responsive repairs and voids across the council housing portfolio. Managing contractor and operative performance to ensure work is delivered on time, to budget, and to the required standard. Conducting quality control inspections and approving works before sign-off. Ensuring strict health & safety compliance on all jobs. Building strong working relationships with council officers, residents, and partner organisations. Tracking budgets, KPIs, and productivity to maintain a high-performance service. What We're Looking For Extensive experience in supervising social housing repairs . Strong background working with local authority housing contracts. Excellent leadership, organisation, and decision-making skills. Good technical understanding of property maintenance and repair techniques. Ability to manage multiple work streams under tight deadlines.
Sep 03, 2025
Contractor
Repairs Supervisor Location: Croydon Contract Type: Temporary Pay Rate: 27/hour We are looking for a proactive and highly organised Repairs Supervisor to join a major local council housing contract in Croydon. This is a role where your ability to lead a team, maintain quality, and ensure residents' satisfaction will be key to success. What You'll Be Doing Supervising day-to-day responsive repairs and voids across the council housing portfolio. Managing contractor and operative performance to ensure work is delivered on time, to budget, and to the required standard. Conducting quality control inspections and approving works before sign-off. Ensuring strict health & safety compliance on all jobs. Building strong working relationships with council officers, residents, and partner organisations. Tracking budgets, KPIs, and productivity to maintain a high-performance service. What We're Looking For Extensive experience in supervising social housing repairs . Strong background working with local authority housing contracts. Excellent leadership, organisation, and decision-making skills. Good technical understanding of property maintenance and repair techniques. Ability to manage multiple work streams under tight deadlines.
Temporary Accommodation Decant Officer Westminster Contract 19.84 per hour PAYE or 25.83 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Housing Capital Investment Manager This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. Working Pattern: Full-time, flexible/agile working available- MUST BE ABLE TO WORK IN VICTORIA A proactive and empathetic Temporary Accommodation Decant Officer to support our housing services team. This role is pivotal in ensuring that residents in temporary accommodation are managed with care, efficiency, and dignity during decant processes. You will be responsible for managing queries, maintaining accurate records, and ensuring temporary accommodation is matched appropriately to individual needs. This is a fast-paced role requiring strong communication and case management skills, with a focus on delivering excellent customer service to vulnerable residents. Accurately record and case manage all queries received. Update housing systems and spreadsheets as required. Independently drive workstreams and resolve issues proactively. Communicate empathetically and effectively via telephone, email, and other channels. Assess and match types of temporary accommodation to customer needs, ensuring suitability and efficient utilisation. Collaborate with internal teams and external partners to support decant processes. The ideal candidate will demonstrate: Mandatory experience in housing or public sector environments; experience in temporary accommodation or homelessness is highly desirable. Strong written and numerical skills. Proven ability to manage cases and maintain accurate records. Excellent telephone and interpersonal communication skills. Ability to work effectively in a fast-paced, dynamic environment. A customer-first mindset, with empathy and understanding at the heart of all interactions. Additional Information No budget or line management responsibilities. Flexible/agile working arrangements available. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Sep 03, 2025
Contractor
Temporary Accommodation Decant Officer Westminster Contract 19.84 per hour PAYE or 25.83 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Housing Capital Investment Manager This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. Working Pattern: Full-time, flexible/agile working available- MUST BE ABLE TO WORK IN VICTORIA A proactive and empathetic Temporary Accommodation Decant Officer to support our housing services team. This role is pivotal in ensuring that residents in temporary accommodation are managed with care, efficiency, and dignity during decant processes. You will be responsible for managing queries, maintaining accurate records, and ensuring temporary accommodation is matched appropriately to individual needs. This is a fast-paced role requiring strong communication and case management skills, with a focus on delivering excellent customer service to vulnerable residents. Accurately record and case manage all queries received. Update housing systems and spreadsheets as required. Independently drive workstreams and resolve issues proactively. Communicate empathetically and effectively via telephone, email, and other channels. Assess and match types of temporary accommodation to customer needs, ensuring suitability and efficient utilisation. Collaborate with internal teams and external partners to support decant processes. The ideal candidate will demonstrate: Mandatory experience in housing or public sector environments; experience in temporary accommodation or homelessness is highly desirable. Strong written and numerical skills. Proven ability to manage cases and maintain accurate records. Excellent telephone and interpersonal communication skills. Ability to work effectively in a fast-paced, dynamic environment. A customer-first mindset, with empathy and understanding at the heart of all interactions. Additional Information No budget or line management responsibilities. Flexible/agile working arrangements available. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Description: Connect2Kent recruit exclusively for Kent County Council. We recruit for a range of Social Work position's both Locum and Permanent. Kent County Council are Ofsted rated as 'Outstanding'. We are currently recruiting for Social Workers to join the Children's Social Work Team. Previous experience is required working in Children's Social Work Team. KCC has various positions available across Kent. Main duties and responsibilities: Manage a diverse caseload of children, young people and their families, undertaking assessments to determine the needs and capabilities of clients and carers, and drawing up plans of support under the supervision and guidance of a designated supervisor, using agreed eligibility criteria and in accordance with statutory requirements, Directorate and Corporate Policy and National Legislation. Cost any support package and assist the client to access the most appropriate and comprehensive support available through community resources, direct payments or commissioned services. This should be achieved where appropriate within a multi-agency environment and in accordance with service users' wishes, directorate budget limits and the requirements of the strategic framework and/or lead commissioning framework relating to the procurement of services. Provide and ensure the availability of adequate advocacy arrangements to assist service users towards self-determination of their personal assistance arrangements. Identify and where appropriate manage any safeguarding and quality of care issues in line with directorate policy and practice requirements, taking forward appropriate actions and communication with supervisor / line manager/ other directorate officers and develop investigating officer skills. Ensure that service users are empowered throughout the assessment, are at the centre of the decision making process and have control over their lives. Develop good working relationships with Education and Health staff to contribute to Education, Health and Care plans and other individual plans to ensure that positive outcomes for children and young people are achieved. In order to develop a holistic response, where appropriate, initiate and develop close working partnerships with other agencies: District Councils, voluntary agencies, the commercial and private sectors. Research and maintain a knowledge base of what resources are available in the local community in order to inform decision making on service users' care packages. Communicate effectively with clients and families on a range of issues. Be able to manage difficult situations and problems, promote independence including information, benefit maximisation, support services and equipment in order to inform the range of choices available when a person comes to develop their package of support and manage risk. Take into account issues of mental capacity and duty of care as agreed with a supervisor. Maintain a personal awareness of legislation relevant to children and adults, departmental and corporate policies and procedures, particularly those relating to the Children Act 1989, Carers and Disabled Children Act 2000, Care Act 2014, the Mental Capacity Act 2005, and any other relevant legislation and case law in order to apply a strong evidence base to ensure consistency and a high quality of service delivery. Maintain and keep accurate electronic records using the Social Care electronic system. Write and verbally present reports for formal meetings including reviews, case conferences and court proceedings. Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Sep 03, 2025
Contractor
Description: Connect2Kent recruit exclusively for Kent County Council. We recruit for a range of Social Work position's both Locum and Permanent. Kent County Council are Ofsted rated as 'Outstanding'. We are currently recruiting for Social Workers to join the Children's Social Work Team. Previous experience is required working in Children's Social Work Team. KCC has various positions available across Kent. Main duties and responsibilities: Manage a diverse caseload of children, young people and their families, undertaking assessments to determine the needs and capabilities of clients and carers, and drawing up plans of support under the supervision and guidance of a designated supervisor, using agreed eligibility criteria and in accordance with statutory requirements, Directorate and Corporate Policy and National Legislation. Cost any support package and assist the client to access the most appropriate and comprehensive support available through community resources, direct payments or commissioned services. This should be achieved where appropriate within a multi-agency environment and in accordance with service users' wishes, directorate budget limits and the requirements of the strategic framework and/or lead commissioning framework relating to the procurement of services. Provide and ensure the availability of adequate advocacy arrangements to assist service users towards self-determination of their personal assistance arrangements. Identify and where appropriate manage any safeguarding and quality of care issues in line with directorate policy and practice requirements, taking forward appropriate actions and communication with supervisor / line manager/ other directorate officers and develop investigating officer skills. Ensure that service users are empowered throughout the assessment, are at the centre of the decision making process and have control over their lives. Develop good working relationships with Education and Health staff to contribute to Education, Health and Care plans and other individual plans to ensure that positive outcomes for children and young people are achieved. In order to develop a holistic response, where appropriate, initiate and develop close working partnerships with other agencies: District Councils, voluntary agencies, the commercial and private sectors. Research and maintain a knowledge base of what resources are available in the local community in order to inform decision making on service users' care packages. Communicate effectively with clients and families on a range of issues. Be able to manage difficult situations and problems, promote independence including information, benefit maximisation, support services and equipment in order to inform the range of choices available when a person comes to develop their package of support and manage risk. Take into account issues of mental capacity and duty of care as agreed with a supervisor. Maintain a personal awareness of legislation relevant to children and adults, departmental and corporate policies and procedures, particularly those relating to the Children Act 1989, Carers and Disabled Children Act 2000, Care Act 2014, the Mental Capacity Act 2005, and any other relevant legislation and case law in order to apply a strong evidence base to ensure consistency and a high quality of service delivery. Maintain and keep accurate electronic records using the Social Care electronic system. Write and verbally present reports for formal meetings including reviews, case conferences and court proceedings. Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Trainee Technical Consultancy Officer Location: The Guildhall, CB2 3QJ Start Date: ASAP Contract Duration: 1+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 13.47 per hour Job Ref: (phone number removed) Responsibilities Handle customer enquiries (internal and external), triaging and signposting to the correct person. Monitor building control mailboxes, action and distribute messages. Provide basic guidance on building control queries, escalating complex queries. Register and validate routine applications, perform data entry, and maintain application records ensuring standard operating procedures are followed and internal targets are achieved. Register and maintain records of Initial Notices and Competent Person Scheme as required by legislation. Take telephone payments. Process archive search requests, ensure fees are collected, and provide customers with documentation. Log and update inspection requests in the system. Provide general administrative support. Follow standard operating procedures for financial processes, data protection, and service delivery. Assist with user testing of ICT systems and contribute to minor process improvements. Person Specification Experience in a team environment with administrative duties, including accurate data entry and document management. Proficiency in Microsoft Office systems such as Word and Excel. Experience dealing with customers both over the phone and face-to-face, providing clear and accurate information. Working knowledge of database systems such as IDOX or Uniform is desirable. Experience in a building control or regulatory environment is desirable. Experience working with GIS systems and interpreting maps is desirable. Experience handling plans and technical drawings is desirable. GCSEs (or equivalent) in English and Maths at grade C/4 or above. High level of accuracy and strong attention to detail. Well-organised with good time-management and the ability to meet deadlines. Clear written and oral communication skills. Awareness of data protection and confidentiality principles. Understanding of building control policies and legislation is desirable. Familiarity with archive search processes is desirable. Basic knowledge of map referencing and spatial data handling is desirable. Ability to follow, update, and adhere to standard operating procedures. Flexible approach to work; embraces change and continuous improvement. Resilient under pressure and able to prioritise tasks effectively. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 03, 2025
Contractor
Trainee Technical Consultancy Officer Location: The Guildhall, CB2 3QJ Start Date: ASAP Contract Duration: 1+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 13.47 per hour Job Ref: (phone number removed) Responsibilities Handle customer enquiries (internal and external), triaging and signposting to the correct person. Monitor building control mailboxes, action and distribute messages. Provide basic guidance on building control queries, escalating complex queries. Register and validate routine applications, perform data entry, and maintain application records ensuring standard operating procedures are followed and internal targets are achieved. Register and maintain records of Initial Notices and Competent Person Scheme as required by legislation. Take telephone payments. Process archive search requests, ensure fees are collected, and provide customers with documentation. Log and update inspection requests in the system. Provide general administrative support. Follow standard operating procedures for financial processes, data protection, and service delivery. Assist with user testing of ICT systems and contribute to minor process improvements. Person Specification Experience in a team environment with administrative duties, including accurate data entry and document management. Proficiency in Microsoft Office systems such as Word and Excel. Experience dealing with customers both over the phone and face-to-face, providing clear and accurate information. Working knowledge of database systems such as IDOX or Uniform is desirable. Experience in a building control or regulatory environment is desirable. Experience working with GIS systems and interpreting maps is desirable. Experience handling plans and technical drawings is desirable. GCSEs (or equivalent) in English and Maths at grade C/4 or above. High level of accuracy and strong attention to detail. Well-organised with good time-management and the ability to meet deadlines. Clear written and oral communication skills. Awareness of data protection and confidentiality principles. Understanding of building control policies and legislation is desirable. Familiarity with archive search processes is desirable. Basic knowledge of map referencing and spatial data handling is desirable. Ability to follow, update, and adhere to standard operating procedures. Flexible approach to work; embraces change and continuous improvement. Resilient under pressure and able to prioritise tasks effectively. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Senior Field Trials Officer Velcourt is seeking a motivated Trials Officer to join it's Trials Department as a result of a growth in trials activity. This is an exciting opportunity to contribute to a wide range of agricultural research projects and field trials, working at the forefront of crop science and innovation. Location: Stamford, Lincolnshire but flexible depending upon experience. The Role Reporting to the Trials Manager, you will play a key role in delivering in-field trial operations, including: • Securing trial sites and preparing experimental areas. • Applying inputs and monitoring experiments through detailed assessments. • Recording and managing trial data (ARM), analysing results, and producing reports. • Contributing to protocol design and presenting findings to the Velcourt Farm Management team. What we're looking for We are seeking someone with a practical understanding of crop production and experience in crop trials. Ideally, you will bring: • At least three year's experience in agricultural field trials, with specific experience in herbicide, fungicide and nutrition work • PA1 and PA6 qualifications (essential). • Knowledge of arable crop production; hands-on farming experience is an advantage. • Strong IT skills, particularly in Excel and ARM software. • Excellent communication and report-writing ability. • A proactive approach, able to work independently and as part of a team. • A full UK driving licence. At Velcourt, you will be part of a team dedicated to advancing sustainable and profitable farming. We offer: • A competitive salary, dependent on experience. • Company vehicle. • The chance to develop your skills in trial design, data analysis, and technical communication. • The opportunity to make a real impact on farming practice across the UK. Please apply with your CV and a covering letter to Sam Maycock (Trials Manager) All applications will be treated in strict confidence. You can also apply for this role by clicking the Apply Button.
Sep 03, 2025
Full time
Senior Field Trials Officer Velcourt is seeking a motivated Trials Officer to join it's Trials Department as a result of a growth in trials activity. This is an exciting opportunity to contribute to a wide range of agricultural research projects and field trials, working at the forefront of crop science and innovation. Location: Stamford, Lincolnshire but flexible depending upon experience. The Role Reporting to the Trials Manager, you will play a key role in delivering in-field trial operations, including: • Securing trial sites and preparing experimental areas. • Applying inputs and monitoring experiments through detailed assessments. • Recording and managing trial data (ARM), analysing results, and producing reports. • Contributing to protocol design and presenting findings to the Velcourt Farm Management team. What we're looking for We are seeking someone with a practical understanding of crop production and experience in crop trials. Ideally, you will bring: • At least three year's experience in agricultural field trials, with specific experience in herbicide, fungicide and nutrition work • PA1 and PA6 qualifications (essential). • Knowledge of arable crop production; hands-on farming experience is an advantage. • Strong IT skills, particularly in Excel and ARM software. • Excellent communication and report-writing ability. • A proactive approach, able to work independently and as part of a team. • A full UK driving licence. At Velcourt, you will be part of a team dedicated to advancing sustainable and profitable farming. We offer: • A competitive salary, dependent on experience. • Company vehicle. • The chance to develop your skills in trial design, data analysis, and technical communication. • The opportunity to make a real impact on farming practice across the UK. Please apply with your CV and a covering letter to Sam Maycock (Trials Manager) All applications will be treated in strict confidence. You can also apply for this role by clicking the Apply Button.