We are currently seeking a highly motivated and experienced Branch Sales & Operations Manager to lead the team at our branch in Daventry. You will be responsible for leading a team, driving sales, managing inventory, and ensuring exceptional customer service. This role requires strong leadership skills, industry knowledge, and a customer-centric approach. Benefits include: Basic Salary from £34,000 dependent on experience. Holidays from 20 working days plus all bank holidays, increased in line with service. Monthly and Yearly Sales and Contribution bonuses available. Monthly and Yearly Promotional incentives. Company Van to use to and from work. Responsibilities: Lead and manage the day-to-day operations of the branch, ensuring smooth and efficient functioning. Develop and implement strategies to achieve sales targets and increase market share. Build and maintain strong relationships with customers, providing exceptional service and addressing their needs promptly. Manage inventory levels, minimizing excess or obsolete stock. Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement. Develop a high-performing team, fostering a positive work environment and promoting teamwork. Ensure compliance with company policies, procedures, and health and safety regulations. Prepare and analyse sales reports with other relevant metrics to assess branch performance and make informed decisions. Requirements: Proven experience as a Branch Manager or in a similar role within the Motor industry. In-depth knowledge of automotive parts, accessories, and related products. Strong sales and customer service orientation, with a track record of achieving targets and building customer relationships. Proficient in using computer systems and software relevant to the industry. Knowledge of the local areas and customer base would be a distinct advantage. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
Sep 04, 2025
Full time
We are currently seeking a highly motivated and experienced Branch Sales & Operations Manager to lead the team at our branch in Daventry. You will be responsible for leading a team, driving sales, managing inventory, and ensuring exceptional customer service. This role requires strong leadership skills, industry knowledge, and a customer-centric approach. Benefits include: Basic Salary from £34,000 dependent on experience. Holidays from 20 working days plus all bank holidays, increased in line with service. Monthly and Yearly Sales and Contribution bonuses available. Monthly and Yearly Promotional incentives. Company Van to use to and from work. Responsibilities: Lead and manage the day-to-day operations of the branch, ensuring smooth and efficient functioning. Develop and implement strategies to achieve sales targets and increase market share. Build and maintain strong relationships with customers, providing exceptional service and addressing their needs promptly. Manage inventory levels, minimizing excess or obsolete stock. Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement. Develop a high-performing team, fostering a positive work environment and promoting teamwork. Ensure compliance with company policies, procedures, and health and safety regulations. Prepare and analyse sales reports with other relevant metrics to assess branch performance and make informed decisions. Requirements: Proven experience as a Branch Manager or in a similar role within the Motor industry. In-depth knowledge of automotive parts, accessories, and related products. Strong sales and customer service orientation, with a track record of achieving targets and building customer relationships. Proficient in using computer systems and software relevant to the industry. Knowledge of the local areas and customer base would be a distinct advantage. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
We are currently seeking a highly motivated and experienced Branch Sales & Operations Manager to lead the team at our branch in Guildford. You will be responsible for leading a team, driving sales, managing inventory, and ensuring exceptional customer service. This role requires strong leadership skills, industry knowledge, and a customer-centric approach. Benefits include: Basic Salary from £34,000 dependent on experience. Holidays from 20 working days plus all bank holidays, increased in line with service. Monthly and Yearly Sales and Contribution bonuses available. Monthly and Yearly Promotional incentives. Company Van to use to and from work. Responsibilities: Lead and manage the day-to-day operations of the branch, ensuring smooth and efficient functioning. Develop and implement strategies to achieve sales targets and increase market share. Build and maintain strong relationships with customers, providing exceptional service and addressing their needs promptly. Manage inventory levels, minimizing excess or obsolete stock. Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement. Develop a high-performing team, fostering a positive work environment and promoting teamwork. Ensure compliance with company policies, procedures, and health and safety regulations. Prepare and analyse sales reports with other relevant metrics to assess branch performance and make informed decisions. Requirements: Proven experience as a Branch Manager or in a similar role within the Motor industry. In-depth knowledge of automotive parts, accessories, and related products. Strong sales and customer service orientation, with a track record of achieving targets and building customer relationships. Proficient in using computer systems and software relevant to the industry. Knowledge of the local areas and customer base would be a distinct advantage. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
Sep 04, 2025
Full time
We are currently seeking a highly motivated and experienced Branch Sales & Operations Manager to lead the team at our branch in Guildford. You will be responsible for leading a team, driving sales, managing inventory, and ensuring exceptional customer service. This role requires strong leadership skills, industry knowledge, and a customer-centric approach. Benefits include: Basic Salary from £34,000 dependent on experience. Holidays from 20 working days plus all bank holidays, increased in line with service. Monthly and Yearly Sales and Contribution bonuses available. Monthly and Yearly Promotional incentives. Company Van to use to and from work. Responsibilities: Lead and manage the day-to-day operations of the branch, ensuring smooth and efficient functioning. Develop and implement strategies to achieve sales targets and increase market share. Build and maintain strong relationships with customers, providing exceptional service and addressing their needs promptly. Manage inventory levels, minimizing excess or obsolete stock. Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement. Develop a high-performing team, fostering a positive work environment and promoting teamwork. Ensure compliance with company policies, procedures, and health and safety regulations. Prepare and analyse sales reports with other relevant metrics to assess branch performance and make informed decisions. Requirements: Proven experience as a Branch Manager or in a similar role within the Motor industry. In-depth knowledge of automotive parts, accessories, and related products. Strong sales and customer service orientation, with a track record of achieving targets and building customer relationships. Proficient in using computer systems and software relevant to the industry. Knowledge of the local areas and customer base would be a distinct advantage. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
Role: Cyber Security Engineer Location: Leeds, West Yorkshire Salary: £55,000 - £70,000 PLUS 25 Days Holiday, Vendor Certifications, International Travel, Private Pension About the Company: Our client, a global leader in Sustainability Consulting, is looking for a Cyber Security Engineer to join their growing Information Security Team. This exciting role provides an opportunity to shape and strengthen security practices across the organization. If you are passionate about cybersecurity, have a strong technical background, and thrive in a fast-paced environment, we want to hear from you. Position Overview: As a Cyber Security Engineer, you will collaborate with the IT Security Team to advise, develop, and maintain security processes and policies. Your expertise will guide the organization in enhancing security capabilities across its global infrastructure. This role offers a chance to make a real impact by ensuring the integrity and resilience of the company s IT environment against evolving cyber threats. Key Responsibilities: Support incident management and security response efforts, providing expertise to address and resolve security incidents quickly and effectively. Perform regular security checks, including daily, weekly, and monthly monitoring of systems and resolving any identified vulnerabilities. Assist with compliance checks, ensure security standards are adhered to, and investigate exceptions to ensure adherence to policies. Contribute to the development and enhancement of security policies, processes, and procedures to maintain robust security across all systems. Identify and evaluate security risks, providing proactive solutions to strengthen the organization s security posture. Participate in testing and improving disaster recovery (DR) plans to ensure system resilience and continuity in the event of an attack or failure. Essential Skills & Experience: At least 2 years of hands-on experience in information security or IT infrastructure within an enterprise environment. Familiarity with security standards such as ISO 27001, Cyber Essentials, GDPR, and Data Protection Act. Experience with Microsoft O365 Security solutions and network security operations. Understanding of security testing principles, including vulnerability scanning, risk identification, and mitigation. Knowledge of security auditing and security incident response processes. Experience with event and log analysis to monitor and assess security risks. Solid understanding of Disaster Recovery (DR) and Business Continuity principles. Excellent communication skills, with the ability to explain complex security concepts to non-technical stakeholders in a clear, accessible manner. How to Apply: If you're an experienced Cyber Security Engineer looking to make an impact in a global organisation, apply now.
Sep 04, 2025
Full time
Role: Cyber Security Engineer Location: Leeds, West Yorkshire Salary: £55,000 - £70,000 PLUS 25 Days Holiday, Vendor Certifications, International Travel, Private Pension About the Company: Our client, a global leader in Sustainability Consulting, is looking for a Cyber Security Engineer to join their growing Information Security Team. This exciting role provides an opportunity to shape and strengthen security practices across the organization. If you are passionate about cybersecurity, have a strong technical background, and thrive in a fast-paced environment, we want to hear from you. Position Overview: As a Cyber Security Engineer, you will collaborate with the IT Security Team to advise, develop, and maintain security processes and policies. Your expertise will guide the organization in enhancing security capabilities across its global infrastructure. This role offers a chance to make a real impact by ensuring the integrity and resilience of the company s IT environment against evolving cyber threats. Key Responsibilities: Support incident management and security response efforts, providing expertise to address and resolve security incidents quickly and effectively. Perform regular security checks, including daily, weekly, and monthly monitoring of systems and resolving any identified vulnerabilities. Assist with compliance checks, ensure security standards are adhered to, and investigate exceptions to ensure adherence to policies. Contribute to the development and enhancement of security policies, processes, and procedures to maintain robust security across all systems. Identify and evaluate security risks, providing proactive solutions to strengthen the organization s security posture. Participate in testing and improving disaster recovery (DR) plans to ensure system resilience and continuity in the event of an attack or failure. Essential Skills & Experience: At least 2 years of hands-on experience in information security or IT infrastructure within an enterprise environment. Familiarity with security standards such as ISO 27001, Cyber Essentials, GDPR, and Data Protection Act. Experience with Microsoft O365 Security solutions and network security operations. Understanding of security testing principles, including vulnerability scanning, risk identification, and mitigation. Knowledge of security auditing and security incident response processes. Experience with event and log analysis to monitor and assess security risks. Solid understanding of Disaster Recovery (DR) and Business Continuity principles. Excellent communication skills, with the ability to explain complex security concepts to non-technical stakeholders in a clear, accessible manner. How to Apply: If you're an experienced Cyber Security Engineer looking to make an impact in a global organisation, apply now.
We are currently seeking a highly motivated and experienced Branch Sales & Operations Manager to lead the team at our branch in Hedge End. You will be responsible for leading a team, driving sales, managing inventory, and ensuring exceptional customer service. This role requires strong leadership skills, industry knowledge, and a customer-centric approach. Benefits include: Basic Salary from £34,000 dependent on experience. Holidays from 20 working days plus all bank holidays, increased in line with service. Monthly and Yearly Sales and Contribution bonuses available. Monthly and Yearly Promotional incentives. Company Van to use to and from work. Responsibilities: Lead and manage the day-to-day operations of the branch, ensuring smooth and efficient functioning. Develop and implement strategies to achieve sales targets and increase market share. Build and maintain strong relationships with customers, providing exceptional service and addressing their needs promptly. Manage inventory levels, minimizing excess or obsolete stock. Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement. Develop a high-performing team, fostering a positive work environment and promoting teamwork. Ensure compliance with company policies, procedures, and health and safety regulations. Prepare and analyse sales reports with other relevant metrics to assess branch performance and make informed decisions. Requirements: Proven experience as a Branch Manager or in a similar role within the Motor industry. In-depth knowledge of automotive parts, accessories, and related products. Strong sales and customer service orientation, with a track record of achieving targets and building customer relationships. Proficient in using computer systems and software relevant to the industry. Knowledge of the local areas and customer base would be a distinct advantage. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
Sep 04, 2025
Full time
We are currently seeking a highly motivated and experienced Branch Sales & Operations Manager to lead the team at our branch in Hedge End. You will be responsible for leading a team, driving sales, managing inventory, and ensuring exceptional customer service. This role requires strong leadership skills, industry knowledge, and a customer-centric approach. Benefits include: Basic Salary from £34,000 dependent on experience. Holidays from 20 working days plus all bank holidays, increased in line with service. Monthly and Yearly Sales and Contribution bonuses available. Monthly and Yearly Promotional incentives. Company Van to use to and from work. Responsibilities: Lead and manage the day-to-day operations of the branch, ensuring smooth and efficient functioning. Develop and implement strategies to achieve sales targets and increase market share. Build and maintain strong relationships with customers, providing exceptional service and addressing their needs promptly. Manage inventory levels, minimizing excess or obsolete stock. Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement. Develop a high-performing team, fostering a positive work environment and promoting teamwork. Ensure compliance with company policies, procedures, and health and safety regulations. Prepare and analyse sales reports with other relevant metrics to assess branch performance and make informed decisions. Requirements: Proven experience as a Branch Manager or in a similar role within the Motor industry. In-depth knowledge of automotive parts, accessories, and related products. Strong sales and customer service orientation, with a track record of achieving targets and building customer relationships. Proficient in using computer systems and software relevant to the industry. Knowledge of the local areas and customer base would be a distinct advantage. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
Join WIG as a Event Content Manager! Introduction Do you believe collaboration between public, private and not-for profit sector can drive growth and prosperity for the UK? Are you interested in being part of the conversation with senior leaders across HMG, business, universities and civil society? Are you passionate about supporting leaders of today and tomorrow to understand how to meaningfully work together on society s biggest issues? About the opportunity As an Event Content Manager, you will conduct exciting public policy research, work with the most senior speakers from across government, business, universities and civil society speaker management, and create engaging content. You would take ownership of a portfolio of 40+ briefings, roundtables, workshops and senior level dinners per year across themes impacting economic growth and prosperity including: infrastructure, skills, net zero, AI and new technology, trade, and regulation. Your mandate is to deliver high-quality, high-impact events, where you will be required to research key policy and economic trends affecting government, business and society, owning the full production life cycle from policy research and agenda setting to speaker acquisition and management etc. You will also collaborate with the marketing and membership functions to ensure that our policy focus for your events programme aligns with membership needs and shifting priorities. This role is critical to our membership offer all our events are highly respected and supported by the organisations membership base and will require a strategic thinker who can ensure that the right policy research is carried out to inform event idea validation. The role will be supported by the Event Operations team who will drive on-the-day logistics. Responsibilities Event content development Lead the content development and planning of your events programme across our themes, this includes: Build compelling agendas Craft key event outcomes Curate engaging and thoughtful speaker briefings Identify and acquire credible, expert speakers Identify and draw in relevant audiences Conduct research on key policy and economic trends affecting sectors across our membership base including market and policy trend analysis, collecting feedback from our members including stakeholder interviews and surveying to inform your event programme. Lead the collaboration across internal teams to recommend and develop effective marketing and communication materials to promote the events programme such as landing pages, eNewsletter segments, and promotional campaigns, taking ownership of all event programme deliverables under your remit. High-impact delivery Take an outcome-based approach to your events programme; looking with a strategic lens to determine what the optimal events format, venue, and host would be to drive high-level dialogue among cross-sector leaders. Design, develop and deliver event content that you will be able to use to generate insightful event write-ups and summaries so we can continue to add tangible value to our members and their sector challenges. Immerse yourself in the sectors by networking with key industry figureheads and build an in-depth understanding of how our themes can drive collaboration across our members. Oversee and liaise with the Event Operations assistant allocated to your event and/or programme to ensure smooth event delivery. Innovation, continuous improvement and collaboration Evaluate and report on content impact and delivery against event outcomes to inform future production cycles and increase audience engagement and satisfaction. Contribute proactively to programme strategy, using evidence-based research to expand your events programme and/or enhance your event content strategy. Collaborate with Business Development team members to optimise member outreach and engagement, leveraging our CRM database to increase our speaker and host portfolio. Demonstrate creativity and innovation when developing and delivering our annual paid events under your remit, exploring and recommending different commercial opportunities such as barter agreements, sponsorships or partnerships with our members Work with the Head of Content and Events to build out a framework for content reports and publications as part of WIGs 5-year strategy. Qualifications Desirable not mandatory: Educated to degree level or equivalent experience Competencies Mission-driven: Proven aptitude to see the big picture with a member-centric approach to all activities. Passionate about the need/importance of collaborating across sectors. Project management: Balanced focus on operational detail without losing sight of the bigger picture. High attention to detail and excellent organisational skills, showcasing a strong ability to multi-task and prioritise. Stakeholder Engagement: Excellent relationship-building skills, with confidence engaging senior leaders across diverse audiences and excellent oral and written communication skills. Collaboration: A strong team player who works effectively across functions, with an understanding of team dynamics. Strategic Thinking: Ability to generate new ideas, innovate, and deliver pragmatic solutions to problems. Managing challenge with a positive and can-do approach and supporting organisational change. Leadership: High emotional intelligence, capable of coaching others and influencing internal and external stakeholders. Comfortable stepping into management roles as needed. Experience 4+ years experience of conference or content development preferably around policy or key business issues. Proven ability of managing the full conference production cycle, including research, agenda setting, speaker acquisition and event management across a variety of themes, including launch and repeat events (ideally from a major conference organiser). Experience working directly with senior executives - understanding their motivators, contextualising their expertise and building meaningful relationships on behalf of a brand/organisation. Demonstrable strategic portfolio development and/or new event/content idea validation across one or more: International relations, politics, political economy, finance, economics or technology. Clear passion for content development, implementing new content strategies to drive audience engagement and interaction and enhance brand awareness and value Advanced project management skills including project launch, progress monitoring, feedback and key learnings in one or more environments: charities, membership/training organisations, public sector or third sector. Deep interest and/or exposure in policymaking, U.K. economic development and government relations.
Sep 04, 2025
Full time
Join WIG as a Event Content Manager! Introduction Do you believe collaboration between public, private and not-for profit sector can drive growth and prosperity for the UK? Are you interested in being part of the conversation with senior leaders across HMG, business, universities and civil society? Are you passionate about supporting leaders of today and tomorrow to understand how to meaningfully work together on society s biggest issues? About the opportunity As an Event Content Manager, you will conduct exciting public policy research, work with the most senior speakers from across government, business, universities and civil society speaker management, and create engaging content. You would take ownership of a portfolio of 40+ briefings, roundtables, workshops and senior level dinners per year across themes impacting economic growth and prosperity including: infrastructure, skills, net zero, AI and new technology, trade, and regulation. Your mandate is to deliver high-quality, high-impact events, where you will be required to research key policy and economic trends affecting government, business and society, owning the full production life cycle from policy research and agenda setting to speaker acquisition and management etc. You will also collaborate with the marketing and membership functions to ensure that our policy focus for your events programme aligns with membership needs and shifting priorities. This role is critical to our membership offer all our events are highly respected and supported by the organisations membership base and will require a strategic thinker who can ensure that the right policy research is carried out to inform event idea validation. The role will be supported by the Event Operations team who will drive on-the-day logistics. Responsibilities Event content development Lead the content development and planning of your events programme across our themes, this includes: Build compelling agendas Craft key event outcomes Curate engaging and thoughtful speaker briefings Identify and acquire credible, expert speakers Identify and draw in relevant audiences Conduct research on key policy and economic trends affecting sectors across our membership base including market and policy trend analysis, collecting feedback from our members including stakeholder interviews and surveying to inform your event programme. Lead the collaboration across internal teams to recommend and develop effective marketing and communication materials to promote the events programme such as landing pages, eNewsletter segments, and promotional campaigns, taking ownership of all event programme deliverables under your remit. High-impact delivery Take an outcome-based approach to your events programme; looking with a strategic lens to determine what the optimal events format, venue, and host would be to drive high-level dialogue among cross-sector leaders. Design, develop and deliver event content that you will be able to use to generate insightful event write-ups and summaries so we can continue to add tangible value to our members and their sector challenges. Immerse yourself in the sectors by networking with key industry figureheads and build an in-depth understanding of how our themes can drive collaboration across our members. Oversee and liaise with the Event Operations assistant allocated to your event and/or programme to ensure smooth event delivery. Innovation, continuous improvement and collaboration Evaluate and report on content impact and delivery against event outcomes to inform future production cycles and increase audience engagement and satisfaction. Contribute proactively to programme strategy, using evidence-based research to expand your events programme and/or enhance your event content strategy. Collaborate with Business Development team members to optimise member outreach and engagement, leveraging our CRM database to increase our speaker and host portfolio. Demonstrate creativity and innovation when developing and delivering our annual paid events under your remit, exploring and recommending different commercial opportunities such as barter agreements, sponsorships or partnerships with our members Work with the Head of Content and Events to build out a framework for content reports and publications as part of WIGs 5-year strategy. Qualifications Desirable not mandatory: Educated to degree level or equivalent experience Competencies Mission-driven: Proven aptitude to see the big picture with a member-centric approach to all activities. Passionate about the need/importance of collaborating across sectors. Project management: Balanced focus on operational detail without losing sight of the bigger picture. High attention to detail and excellent organisational skills, showcasing a strong ability to multi-task and prioritise. Stakeholder Engagement: Excellent relationship-building skills, with confidence engaging senior leaders across diverse audiences and excellent oral and written communication skills. Collaboration: A strong team player who works effectively across functions, with an understanding of team dynamics. Strategic Thinking: Ability to generate new ideas, innovate, and deliver pragmatic solutions to problems. Managing challenge with a positive and can-do approach and supporting organisational change. Leadership: High emotional intelligence, capable of coaching others and influencing internal and external stakeholders. Comfortable stepping into management roles as needed. Experience 4+ years experience of conference or content development preferably around policy or key business issues. Proven ability of managing the full conference production cycle, including research, agenda setting, speaker acquisition and event management across a variety of themes, including launch and repeat events (ideally from a major conference organiser). Experience working directly with senior executives - understanding their motivators, contextualising their expertise and building meaningful relationships on behalf of a brand/organisation. Demonstrable strategic portfolio development and/or new event/content idea validation across one or more: International relations, politics, political economy, finance, economics or technology. Clear passion for content development, implementing new content strategies to drive audience engagement and interaction and enhance brand awareness and value Advanced project management skills including project launch, progress monitoring, feedback and key learnings in one or more environments: charities, membership/training organisations, public sector or third sector. Deep interest and/or exposure in policymaking, U.K. economic development and government relations.
Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details
Sep 04, 2025
Full time
Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details
Cameo is working exclusively with Land Tyre Service and supporting their search for an Assistant Branch Manager. If you're looking for a hands-on role, working for a busy branch, this role is for you! This is a full time, permanent position and you will be based in Southam, with a salary of 35,000 + OTE. At Land Tyre Service , they take pride in delivering fast, reliable and honest tyre supply and fitting services across their growing network of branches. With a strong reputation built on trust, value, and professionalism, they're committed to keeping customers safe on the road while supporting the team with the tools and training needed to succeed. As Assistant Branch Manager , you will support the Branch Manager in the smooth running of the day-to-day operations, ensuring exceptional customer service, efficient workflow, and a safe, productive workshop environment. You will be a team player, problem-solver, and someone who leads by example, ready to step up when needed and help the branch hit its targets. Key Responsibilities: Hands on tyre fitting (a wide range of tyres) Assisting with the day-to-day management of the branch, ensuring smooth and efficient operations Supervising and motivating workshop and front-of-house staff to maintain high service standards Delivering excellent customer service-handling enquiries, bookings, and complaints in a professional manner Managing tyre and parts stock levels, processing orders, taking payments and liaising with suppliers, as needed Supporting workshop planning and ensure timely completion of all jobs Promoting Land Tyre Service's range of tyres and vehicle services to help meet branch sales targets Ensuring all health & safety and company procedures are followed at all times Training and supporting new team members and assist with staff development Stepping into the Branch Manager role during absences or busy periods What We're Looking For: Previous experience in an Assistant Manager or Supervisor role within a tyre centre, fast-fit, or automotive service environment Hands on experienced tyre technician Strong understanding of tyres, tyre fitting, vehicle maintenance, and workshop operations A customer-first attitude and excellent communication skills Proven leadership skills and experience managing or guiding a team Able to work in a fast-paced, physically active environment Full UK driving licence Hours: 8.00am - 5.00pm Monday to Friday and 8.00am -12.00noon Saturday (moving to a rota system for Saturdays) If you are an experienced automotive professional ready to take the next step in your career with a trusted name in the tyre and service industry, we'd love to hear from you. Employ Direct is a subsidiary of Cameo Consultancy. All suitable applications will be forwarded to our client, and they will be in touch with you directly.
Sep 04, 2025
Full time
Cameo is working exclusively with Land Tyre Service and supporting their search for an Assistant Branch Manager. If you're looking for a hands-on role, working for a busy branch, this role is for you! This is a full time, permanent position and you will be based in Southam, with a salary of 35,000 + OTE. At Land Tyre Service , they take pride in delivering fast, reliable and honest tyre supply and fitting services across their growing network of branches. With a strong reputation built on trust, value, and professionalism, they're committed to keeping customers safe on the road while supporting the team with the tools and training needed to succeed. As Assistant Branch Manager , you will support the Branch Manager in the smooth running of the day-to-day operations, ensuring exceptional customer service, efficient workflow, and a safe, productive workshop environment. You will be a team player, problem-solver, and someone who leads by example, ready to step up when needed and help the branch hit its targets. Key Responsibilities: Hands on tyre fitting (a wide range of tyres) Assisting with the day-to-day management of the branch, ensuring smooth and efficient operations Supervising and motivating workshop and front-of-house staff to maintain high service standards Delivering excellent customer service-handling enquiries, bookings, and complaints in a professional manner Managing tyre and parts stock levels, processing orders, taking payments and liaising with suppliers, as needed Supporting workshop planning and ensure timely completion of all jobs Promoting Land Tyre Service's range of tyres and vehicle services to help meet branch sales targets Ensuring all health & safety and company procedures are followed at all times Training and supporting new team members and assist with staff development Stepping into the Branch Manager role during absences or busy periods What We're Looking For: Previous experience in an Assistant Manager or Supervisor role within a tyre centre, fast-fit, or automotive service environment Hands on experienced tyre technician Strong understanding of tyres, tyre fitting, vehicle maintenance, and workshop operations A customer-first attitude and excellent communication skills Proven leadership skills and experience managing or guiding a team Able to work in a fast-paced, physically active environment Full UK driving licence Hours: 8.00am - 5.00pm Monday to Friday and 8.00am -12.00noon Saturday (moving to a rota system for Saturdays) If you are an experienced automotive professional ready to take the next step in your career with a trusted name in the tyre and service industry, we'd love to hear from you. Employ Direct is a subsidiary of Cameo Consultancy. All suitable applications will be forwarded to our client, and they will be in touch with you directly.
Bedford or Dartford Multi-Site Leadership We are representing a leading engineering and Hire business looking for a Regional Operations Manager to take charge of a high-performing network of branches across the South East. This senior role carries full accountability for multi-site operations, P&L performance, and the leadership of Branch Managers. With responsibility for 4 5 locations, £60m turnover, and a team of Branch Managers reporting directly, you ll be at the forefront of driving service delivery, operational improvements, and sustainable growth. Key Duties & Responsibilities: Lead and mentor Branch Managers across multiple sites, ensuring operational and financial targets are achieved Take ownership of regional P&L performance, driving revenue growth and controlling costs Oversee day-to-day branch operations, ensuring consistency, efficiency, and compliance across the network Champion SHEQ standards, maintaining ISO and regulatory compliance while embedding a culture of safety and accountability Provide guidance on HR matters including performance, disciplinaries, recruitment, and succession planning Drive operational excellence by sharing best practices across branches and encouraging continuous improvement Build strong relationships with customers and stakeholders, supporting business development and contract mobilisation Report performance and regional updates to the UK Operations Director, contributing to board-level insight and planning This is a hands-on leadership role that blends operational control, financial responsibility, and people management. Highly visible across the region, you ll ensure every site hits its targets, maintains the highest safety standards, and delivers consistent service excellence. You will play a key part in change management, contract mobilisation, and cross-functional collaboration. Skills & Experience Required: Proven experience managing multi-site operations at regional or senior level Strong background in Plant Hire, water utilities, construction, or related industries Track record of leading managers and developing high-performing teams Financially astute with extensive P&L and budget management experience Experienced in change management and embedding continuous improvement In-depth understanding of health, safety, environmental and quality standards; IOSH or NEBOSH is advantageous Strong HR capability, confident in handling employee relations and people issues Excellent stakeholder management and communication skills Full UK driving licence with flexibility to travel across branches (Bedford, Dartford, Bracknell, Great Yarmouth, London) Summary: Position: Regional Operations Manager Location: Bedford, or Dartford with regular regional travel Type: Permanent, full-time Pay: £85,000 - £90,000 includes Bonus + Company Car + Bupa Private Medical Insurance + Benefits Start: Notice dependent This is a career-defining opportunity for a proven senior operations leader to take ownership of a large, high-value region within a respected national business. If you have mix of multi-site management, financial control, and people leadership we d like to hear from you! Apply now or contact the Kiota team for more details.
Sep 04, 2025
Full time
Bedford or Dartford Multi-Site Leadership We are representing a leading engineering and Hire business looking for a Regional Operations Manager to take charge of a high-performing network of branches across the South East. This senior role carries full accountability for multi-site operations, P&L performance, and the leadership of Branch Managers. With responsibility for 4 5 locations, £60m turnover, and a team of Branch Managers reporting directly, you ll be at the forefront of driving service delivery, operational improvements, and sustainable growth. Key Duties & Responsibilities: Lead and mentor Branch Managers across multiple sites, ensuring operational and financial targets are achieved Take ownership of regional P&L performance, driving revenue growth and controlling costs Oversee day-to-day branch operations, ensuring consistency, efficiency, and compliance across the network Champion SHEQ standards, maintaining ISO and regulatory compliance while embedding a culture of safety and accountability Provide guidance on HR matters including performance, disciplinaries, recruitment, and succession planning Drive operational excellence by sharing best practices across branches and encouraging continuous improvement Build strong relationships with customers and stakeholders, supporting business development and contract mobilisation Report performance and regional updates to the UK Operations Director, contributing to board-level insight and planning This is a hands-on leadership role that blends operational control, financial responsibility, and people management. Highly visible across the region, you ll ensure every site hits its targets, maintains the highest safety standards, and delivers consistent service excellence. You will play a key part in change management, contract mobilisation, and cross-functional collaboration. Skills & Experience Required: Proven experience managing multi-site operations at regional or senior level Strong background in Plant Hire, water utilities, construction, or related industries Track record of leading managers and developing high-performing teams Financially astute with extensive P&L and budget management experience Experienced in change management and embedding continuous improvement In-depth understanding of health, safety, environmental and quality standards; IOSH or NEBOSH is advantageous Strong HR capability, confident in handling employee relations and people issues Excellent stakeholder management and communication skills Full UK driving licence with flexibility to travel across branches (Bedford, Dartford, Bracknell, Great Yarmouth, London) Summary: Position: Regional Operations Manager Location: Bedford, or Dartford with regular regional travel Type: Permanent, full-time Pay: £85,000 - £90,000 includes Bonus + Company Car + Bupa Private Medical Insurance + Benefits Start: Notice dependent This is a career-defining opportunity for a proven senior operations leader to take ownership of a large, high-value region within a respected national business. If you have mix of multi-site management, financial control, and people leadership we d like to hear from you! Apply now or contact the Kiota team for more details.
What Are We Looking For? RSE is recruiting Control System Engineers across our business to join us in delivering solutions to the Water industry. You ll be in involved in the development, commissioning and support of automation and control systems solutions as well as automation and control systems design, specification, programming, simulation, testing and start-up assistance. Some of Your Key Duties Include: Detailed design proposals that establish the scope of work required for new build and ICA refurbishment projects. Design, develop, and program control systems using Siemens TIA Portal and AB Studio 5000 applications. Configure and implement Siemens WinCC SCADA systems and HMIs for industrial automation. Troubleshoot and optimise existing control systems for performance and reliability. Generate Client documents including FDS, SDS. Conduct system testing, validation, and commissioning at client sites. Provide technical support and training to clients and team members. Define the project Software Testing strategy and ensure appropriate time and resources are allocated. Implementation of robust change control during the entire project lifecycle. Develop and self-test control system software to achieve the required functionality in accordance with the FDS. Carry out Site Acceptance Testing of the Control System against the SAT document. What Do You Need? HNC/HND Degree in Engineering or equivalent, with particular emphasis in electrical, mechanical, electronic, automation and/or chemical discipline Have proven ability in the design and commissioning of control and electrical systems associated with process automation, preferably in the Hydro power and Water sector. Detailed experience in the development of Control Systems solutions using Programmable Logic Controllers (PLC s) and HMI/SCADA and Telemetry Systems in the process control environment using one or more of the following manufacturers: Allen Bradley/ Rockwell, Siemens, Mitsubishi Experienced working knowledge of Profibus, ProfNet, Ethernet. Modbus and DH+ systems Experienced in integration and modification into existing systems PLC control systems in a live environment. Have a strong working knowledge of process systems, P&ID control and loop tuning Working knowledge and an understanding of electrical schematics. Must be flexible and willing to travel, including regular site working. ECS/CSCS card SIMEMS/Rockwell Certification Full UK Driving Licence Who Are We? RSE is a trusted clean water technology company, developing market leading products and solutions for purifying drinking water, recycling wastewater and cleaning water in industrial processes. We are disrupting the water sector, delivering water treatment products, technologies, and services to clients across the UK. RSE provides offsite modular build solutions using a low-carbon approach compared to traditional construction methods and our unique offering to the market focuses on innovation, efficiency, and excellence. Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure we re on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What RSE Offer To build successful teams and drive the level of quality that RSE is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. At RSE, you ll be given every opportunity to set the path of your own career through our Business Streams and work within dynamic teams that will require you to rise to the challenge of working for a market leader. Industry-leading salary based on your experience. A flexible career development path, with no restrictions on where your career can go. Private Healthcare (Personal). Holiday Allowance of 31 days per year, rising to 33 days per year after 2 years service. Holiday Buy / Sell Scheme Company Pension Scheme Cycle to Work Discounted National Gym Membership Professional Fees Paid Employee Discount Platform EV/Hybrid Car Lease Scheme Access to our network of health professionals including mental health champions and Occupational Health Nurse. In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now.
Sep 04, 2025
Full time
What Are We Looking For? RSE is recruiting Control System Engineers across our business to join us in delivering solutions to the Water industry. You ll be in involved in the development, commissioning and support of automation and control systems solutions as well as automation and control systems design, specification, programming, simulation, testing and start-up assistance. Some of Your Key Duties Include: Detailed design proposals that establish the scope of work required for new build and ICA refurbishment projects. Design, develop, and program control systems using Siemens TIA Portal and AB Studio 5000 applications. Configure and implement Siemens WinCC SCADA systems and HMIs for industrial automation. Troubleshoot and optimise existing control systems for performance and reliability. Generate Client documents including FDS, SDS. Conduct system testing, validation, and commissioning at client sites. Provide technical support and training to clients and team members. Define the project Software Testing strategy and ensure appropriate time and resources are allocated. Implementation of robust change control during the entire project lifecycle. Develop and self-test control system software to achieve the required functionality in accordance with the FDS. Carry out Site Acceptance Testing of the Control System against the SAT document. What Do You Need? HNC/HND Degree in Engineering or equivalent, with particular emphasis in electrical, mechanical, electronic, automation and/or chemical discipline Have proven ability in the design and commissioning of control and electrical systems associated with process automation, preferably in the Hydro power and Water sector. Detailed experience in the development of Control Systems solutions using Programmable Logic Controllers (PLC s) and HMI/SCADA and Telemetry Systems in the process control environment using one or more of the following manufacturers: Allen Bradley/ Rockwell, Siemens, Mitsubishi Experienced working knowledge of Profibus, ProfNet, Ethernet. Modbus and DH+ systems Experienced in integration and modification into existing systems PLC control systems in a live environment. Have a strong working knowledge of process systems, P&ID control and loop tuning Working knowledge and an understanding of electrical schematics. Must be flexible and willing to travel, including regular site working. ECS/CSCS card SIMEMS/Rockwell Certification Full UK Driving Licence Who Are We? RSE is a trusted clean water technology company, developing market leading products and solutions for purifying drinking water, recycling wastewater and cleaning water in industrial processes. We are disrupting the water sector, delivering water treatment products, technologies, and services to clients across the UK. RSE provides offsite modular build solutions using a low-carbon approach compared to traditional construction methods and our unique offering to the market focuses on innovation, efficiency, and excellence. Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure we re on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What RSE Offer To build successful teams and drive the level of quality that RSE is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. At RSE, you ll be given every opportunity to set the path of your own career through our Business Streams and work within dynamic teams that will require you to rise to the challenge of working for a market leader. Industry-leading salary based on your experience. A flexible career development path, with no restrictions on where your career can go. Private Healthcare (Personal). Holiday Allowance of 31 days per year, rising to 33 days per year after 2 years service. Holiday Buy / Sell Scheme Company Pension Scheme Cycle to Work Discounted National Gym Membership Professional Fees Paid Employee Discount Platform EV/Hybrid Car Lease Scheme Access to our network of health professionals including mental health champions and Occupational Health Nurse. In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now.
Sales and Business Development Manager Salary- £75,000 DOE The Sterling Thermal Technology team is fast-growing and ambitious, working together to partner and to pioneer at the forefront of our industry. What we create together matters. We have an opportunity for an organised individual with manufacturing background to join our Business Operations Team. The role Drive business growth within the defence sector and other allocated verticals by managing client accounts, generating new leads, and building strategic relationships. This role will focus on managing the full business development cycle, from opportunity identification and vendor registration to proposal submission and order realisation. To identify and cultivate ambassadors and Key Opinion Leaders with a preference for STT products and services. Create and issue timely and compliant bids with adherence to applicable commercial policies. The ideal candidate will have demonstrable experience working with OEMs and Tier 1 defence contractors, and will represent the company at site visits, exhibitions, and trade events. Who you will interact with - Responsible to: Head of Sales & Business Development. - Directly supervising: N/A. - Staff relations: Applications Team, Project Management, Engineering, Production, Quality. General Duties - Contribute to the achievement of business objectives and revenue targets. - Maintain strict confidentiality on all matters relating to company business - Ensure adherence to company policies, processes, and values at all times. - Always demonstrate company culture and values Specific Duties Develop and execute sales and account management strategies specifically targeted at the defence sector and any other allocated verticals. Lead all phases of the business development process: opportunity identification, vendor registration, bidding, negotiation, and closing. Work closely with the Head of Sales and Business Development to align strategic objectives, share market intelligence, and ensure a coordinated approach to client engagement and bid strategy. Build strong relationships with OEMs, defence primes, procurement teams, and government entities, positioning STT as a preferred partner. Attend industry exhibitions, conferences, and networking events to promote the company and identify new business opportunities. Create and issue timely and compliant bids with adherence to applicable commercial policies. Personally lead the phases of the sales cycle from bid submission to order realisation. To understand the client operations organisation, who the key decision makers are and manage the STT relationship with clients key people. Develop, document, and manage the shared strategy process that captures both the agreed customer and STT agenda. Deliver the successful implementation of actions arising out of the shared strategy to customer satisfaction Work closely with STT Project Managers and Operations Dept on project delivery status, implementing communication management (mode, frequency, and responsiveness) to ensure best-in-class customer experience. Escalate to Senior Management where there is a concern. Identify key strategically important customers, develop direct relationships with key influencers and decision makers in those key customers. Using the CRM and MRP systems, maintain accurate and up to date information on assigned customer account e.g. forecast, order status and VOC. Submit customer pre and post visit report. Maintain best-in-class customer experience through professional engagement and highest standard of work delivery. Key skills required Exceed sales targets Bid submission: 100% (key accounts), 95% all others Best-in-class customer experience at each phase of the sales cycle 100% completion of strategic actions 100% on time completion of actions arising from VOC register Accurate and timely customer visit report and CRM updates Skill requirements Proven heat exchanger experience in B2B sales or business development, ideally within the defence, engineering, or manufacturing sectors. Strong understanding of defence industry procurement processes and compliance needs. Experience completing vendor registrations and pre-qualification documentation. Experience in delivering success in a target-driven and dynamic project-driven environment. Confident and credible when dealing with technical queries to customers and wider business. Technically and commercially capable of operating independently. Ability to co-ordinate requirements for client visit, including extensive and execution of plan. Prepared to travel extensively to customers location, locally and internationally Self-starter with strong planning, follow-up, and negotiation abilities. Comfortable working independently and collaboratively across departments. Ability to effectively plan and prioritise workload. Ability to set and maintain systems and procedures. Able to build strong relationships; internal and external. Good interpersonal, oral and written communication skills. Clarity of view and focus on objectives; results driven. Effective motivator. How we ll support you The training and development needs of this position will be determined in consultation with the Head of Sales & Business Development. Benefits package 25 days holiday + bank holidays Life assurance Pension Health cash plan On-site parking On-site electric charging points Social events Seasonal flu jabs Closing Date: 16th September 2025 Sales and Business Development Manager
Sep 04, 2025
Full time
Sales and Business Development Manager Salary- £75,000 DOE The Sterling Thermal Technology team is fast-growing and ambitious, working together to partner and to pioneer at the forefront of our industry. What we create together matters. We have an opportunity for an organised individual with manufacturing background to join our Business Operations Team. The role Drive business growth within the defence sector and other allocated verticals by managing client accounts, generating new leads, and building strategic relationships. This role will focus on managing the full business development cycle, from opportunity identification and vendor registration to proposal submission and order realisation. To identify and cultivate ambassadors and Key Opinion Leaders with a preference for STT products and services. Create and issue timely and compliant bids with adherence to applicable commercial policies. The ideal candidate will have demonstrable experience working with OEMs and Tier 1 defence contractors, and will represent the company at site visits, exhibitions, and trade events. Who you will interact with - Responsible to: Head of Sales & Business Development. - Directly supervising: N/A. - Staff relations: Applications Team, Project Management, Engineering, Production, Quality. General Duties - Contribute to the achievement of business objectives and revenue targets. - Maintain strict confidentiality on all matters relating to company business - Ensure adherence to company policies, processes, and values at all times. - Always demonstrate company culture and values Specific Duties Develop and execute sales and account management strategies specifically targeted at the defence sector and any other allocated verticals. Lead all phases of the business development process: opportunity identification, vendor registration, bidding, negotiation, and closing. Work closely with the Head of Sales and Business Development to align strategic objectives, share market intelligence, and ensure a coordinated approach to client engagement and bid strategy. Build strong relationships with OEMs, defence primes, procurement teams, and government entities, positioning STT as a preferred partner. Attend industry exhibitions, conferences, and networking events to promote the company and identify new business opportunities. Create and issue timely and compliant bids with adherence to applicable commercial policies. Personally lead the phases of the sales cycle from bid submission to order realisation. To understand the client operations organisation, who the key decision makers are and manage the STT relationship with clients key people. Develop, document, and manage the shared strategy process that captures both the agreed customer and STT agenda. Deliver the successful implementation of actions arising out of the shared strategy to customer satisfaction Work closely with STT Project Managers and Operations Dept on project delivery status, implementing communication management (mode, frequency, and responsiveness) to ensure best-in-class customer experience. Escalate to Senior Management where there is a concern. Identify key strategically important customers, develop direct relationships with key influencers and decision makers in those key customers. Using the CRM and MRP systems, maintain accurate and up to date information on assigned customer account e.g. forecast, order status and VOC. Submit customer pre and post visit report. Maintain best-in-class customer experience through professional engagement and highest standard of work delivery. Key skills required Exceed sales targets Bid submission: 100% (key accounts), 95% all others Best-in-class customer experience at each phase of the sales cycle 100% completion of strategic actions 100% on time completion of actions arising from VOC register Accurate and timely customer visit report and CRM updates Skill requirements Proven heat exchanger experience in B2B sales or business development, ideally within the defence, engineering, or manufacturing sectors. Strong understanding of defence industry procurement processes and compliance needs. Experience completing vendor registrations and pre-qualification documentation. Experience in delivering success in a target-driven and dynamic project-driven environment. Confident and credible when dealing with technical queries to customers and wider business. Technically and commercially capable of operating independently. Ability to co-ordinate requirements for client visit, including extensive and execution of plan. Prepared to travel extensively to customers location, locally and internationally Self-starter with strong planning, follow-up, and negotiation abilities. Comfortable working independently and collaboratively across departments. Ability to effectively plan and prioritise workload. Ability to set and maintain systems and procedures. Able to build strong relationships; internal and external. Good interpersonal, oral and written communication skills. Clarity of view and focus on objectives; results driven. Effective motivator. How we ll support you The training and development needs of this position will be determined in consultation with the Head of Sales & Business Development. Benefits package 25 days holiday + bank holidays Life assurance Pension Health cash plan On-site parking On-site electric charging points Social events Seasonal flu jabs Closing Date: 16th September 2025 Sales and Business Development Manager
About us Salary - Competitive Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose You will report to a Principal Process Engineer and will have a flexible, can-do attitude while providing process engineering support to internal and external stakeholders. Internal stakeholders will include Area Mangers, Risk Managers and Project Engineers. External stakeholders will include Strategic Solution Partners and Design Development Partners. You will also be required to deputise for the Principal Process Engineer as necessary. The role will require you to manage the quality and priority of deliverables allocated to you or those that you deem necessary to enable completion of a task. Although predominantly office based extended periods of deployed working supporting Operations may be required. This requirement is referred to as County Engineering and could require travel across one or more counties within the United Utilities five counties. Accountabilities & Responsibilities Ensuring that, where relevant, the relevant company specifications, standards, procedures, regulations and quality management system are adhered to personally and within the team. Ensuring the development and improvement of standards, specifications, ways of working and best practise. Ensuring that team deliverables are checked for accuracy and quality. Ensuring that risks to quality, budget and programme are raised in a timely manner at an appropriate business level. Ensuring continued professional development. Ensuring that developing engineers are mentored and line managed effectively. Raising the external profile of United Utilities. Technical Skills & Experience Chartered professional. Demonstrable breadth of water sector process knowledge including relevant policy and standards. Depth of knowledge in one or more specialist process subject areas. Developing leadership skills within a discipline team and with internal or external stakeholders. Developing self-awareness. Good collaborative working style. Technical paper authoring and presentation. Ability to cater presentation style to suit the audience's level of technical knowledge. Good trouble shooting and problem solving. Pro-active approach to achieving milestones. Qualifications Essential Qualifications Chartered professional. Other We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Sep 04, 2025
Full time
About us Salary - Competitive Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose You will report to a Principal Process Engineer and will have a flexible, can-do attitude while providing process engineering support to internal and external stakeholders. Internal stakeholders will include Area Mangers, Risk Managers and Project Engineers. External stakeholders will include Strategic Solution Partners and Design Development Partners. You will also be required to deputise for the Principal Process Engineer as necessary. The role will require you to manage the quality and priority of deliverables allocated to you or those that you deem necessary to enable completion of a task. Although predominantly office based extended periods of deployed working supporting Operations may be required. This requirement is referred to as County Engineering and could require travel across one or more counties within the United Utilities five counties. Accountabilities & Responsibilities Ensuring that, where relevant, the relevant company specifications, standards, procedures, regulations and quality management system are adhered to personally and within the team. Ensuring the development and improvement of standards, specifications, ways of working and best practise. Ensuring that team deliverables are checked for accuracy and quality. Ensuring that risks to quality, budget and programme are raised in a timely manner at an appropriate business level. Ensuring continued professional development. Ensuring that developing engineers are mentored and line managed effectively. Raising the external profile of United Utilities. Technical Skills & Experience Chartered professional. Demonstrable breadth of water sector process knowledge including relevant policy and standards. Depth of knowledge in one or more specialist process subject areas. Developing leadership skills within a discipline team and with internal or external stakeholders. Developing self-awareness. Good collaborative working style. Technical paper authoring and presentation. Ability to cater presentation style to suit the audience's level of technical knowledge. Good trouble shooting and problem solving. Pro-active approach to achieving milestones. Qualifications Essential Qualifications Chartered professional. Other We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a Programme Manager on a contract basis. The successful candidate will be working with a Telecoms end client across the mobile network programmes. Responsibilities: Lead the end-to-end delivery of the New Ways of Working transformation programme, ensuring strategic alignment to business objectives. Work closely with TSA/TSR teams to translate technical requirements into business outcomes. Partner with senior stakeholders across technology, operations, and product to design and implement sustainable organisational and cultural change. Develop programme governance, roadmaps, and delivery frameworks to ensure transparency and accountability. Manage budgets, risks, dependencies, and resource allocation to ensure successful programme execution. Coach and influence senior leaders and teams on agile practices, collaboration models, and performance-driven culture. Ensure measurable business outcomes are achieved, particularly around time-to-market, efficiency, and customer experience. Key Skills: Strong background in Telecom Solution Architecture (TSA) / Technical Solution Requirements (TSR) - Essential. Proven experience as a Programme Manager / Senior Programme Lead in telecoms or technology-led organisations. Track record of delivering large-scale change and transformation programmes (operating model, agile transformation, or ways of working). Excellent stakeholder management and communication skills, able to engage at C-suite and technical team level. Strong understanding of telecoms networks, IT systems, and service delivery models. Hands-on experience with Agile, SAFe, or other scaling frameworks desirable. Ability to manage multi-million-pound budgets and complex delivery portfolios. Please note, due to internal capabilities it will be difficult for us to take internal calls regarding your application - please direct all queries to (url removed) , and they will be responded to, alongside your application ASAP. If you haven't received a response within 1 working day, please call the direct line which is (phone number removed). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Sep 04, 2025
Contractor
ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a Programme Manager on a contract basis. The successful candidate will be working with a Telecoms end client across the mobile network programmes. Responsibilities: Lead the end-to-end delivery of the New Ways of Working transformation programme, ensuring strategic alignment to business objectives. Work closely with TSA/TSR teams to translate technical requirements into business outcomes. Partner with senior stakeholders across technology, operations, and product to design and implement sustainable organisational and cultural change. Develop programme governance, roadmaps, and delivery frameworks to ensure transparency and accountability. Manage budgets, risks, dependencies, and resource allocation to ensure successful programme execution. Coach and influence senior leaders and teams on agile practices, collaboration models, and performance-driven culture. Ensure measurable business outcomes are achieved, particularly around time-to-market, efficiency, and customer experience. Key Skills: Strong background in Telecom Solution Architecture (TSA) / Technical Solution Requirements (TSR) - Essential. Proven experience as a Programme Manager / Senior Programme Lead in telecoms or technology-led organisations. Track record of delivering large-scale change and transformation programmes (operating model, agile transformation, or ways of working). Excellent stakeholder management and communication skills, able to engage at C-suite and technical team level. Strong understanding of telecoms networks, IT systems, and service delivery models. Hands-on experience with Agile, SAFe, or other scaling frameworks desirable. Ability to manage multi-million-pound budgets and complex delivery portfolios. Please note, due to internal capabilities it will be difficult for us to take internal calls regarding your application - please direct all queries to (url removed) , and they will be responded to, alongside your application ASAP. If you haven't received a response within 1 working day, please call the direct line which is (phone number removed). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
NET Recruit are partnering with a consumer goods business to recruit an IT & E-Commerce Operations Manager in Andover. Your Role: While in this position your duties may include but will not be limited to: Managing company hardware inventory and lifecycle (laptops, desktops, mobile devices), while leading procurement and vendor management for hardware and software sourcing and renewals Overseeing employee IT support and acting as the primary liaison with external providers, coordinating activities, monitoring SLAs and contract performance, and managing IT onboarding/offboarding to ensure secure access and device deployment Ensuring systems security and compliance with company policies, contracts, and renewals, while maintaining documentation of systems access, architecture, policies, and procedures, and overseeing GDPR and policy compliance across all platforms Acting as a second-line responder for internal IT queries, troubleshooting escalated issues effectively Supporting IT budgeting, forecasting, and cost tracking to maintain financial control and transparency Participating in cybersecurity strategy and incident response planning, while contributing to disaster recovery and business continuity initiatives Overseeing company e-commerce platforms by managing product listings, pricing, and inventory accuracy, ensuring smooth integration of new applications, and administering domains, renewals, and IP strategy Informing and managing web development roadmaps with internal teams and agencies, ensuring security, access, and business continuity, while implementing health checks to safeguard against system failure during peak periods Assisting in the planning, execution, and implementation of infrastructure projects, providing IT input and support to cross-functional teams Proposing new platforms and IT solutions to enhance efficiency and performance, while driving process optimisation through automation tools and AI-enabled solutions Overseeing development roadmaps for new platforms and leading project management to deliver successful end-to-end systems integration You MUST Have: Please apply ONLY if you meet the following criteria: At least 3 years of experience within an IT administration focussed role, with exposure to leadership positions (a project management qualification would be advantageous) Hands-on experience with e-commerce operations , online retail or digital trading Excellent IT skills and knowledge, including Microsoft 365 (such as licence management) and a sound understanding of digital and IT infrastructure ( networks, servers etc) and e-commerce platforms The above knowledge should be underpinned by a strong technical aptitude for IT systems, cybersecurity (including key principles), cloud technologies, AI and IT systems , as well as CRM and ERP systems and ideally compliance knowledge ( GDPR/ISO ) Good analytical abilities, as well as an organised and detail-oriented approach Strong communication skills Your Opportunity: This is a business that has operated within the consumer goods sector for over a decade and now partners with large scale clients, to deliver excellent customer service and delivery to a large and constantly growing consumer base. This role will be closely supporting the operations and IT functions within the business to maintain and develop the hardware and e-commerce platforms used by the business, to enable a strong potential for growth in the coming years. This company are offering a starting salary up to around £45,000 which will also accompany a peripheral package that will include a good holiday allocation and pension, as well as plenty of other rewards and incentives. There will also be excellent opportunities for development and progression too, with full support provided by the wider team and management to work towards goals. The company have also said this role can be worked in a hybrid capacity, with 2 days per week in the office.If this fantastic opportunity appeals to you then please don't hesitate to contact: Phoebe Jones - Recruitment Partner M: E:
Sep 04, 2025
Full time
NET Recruit are partnering with a consumer goods business to recruit an IT & E-Commerce Operations Manager in Andover. Your Role: While in this position your duties may include but will not be limited to: Managing company hardware inventory and lifecycle (laptops, desktops, mobile devices), while leading procurement and vendor management for hardware and software sourcing and renewals Overseeing employee IT support and acting as the primary liaison with external providers, coordinating activities, monitoring SLAs and contract performance, and managing IT onboarding/offboarding to ensure secure access and device deployment Ensuring systems security and compliance with company policies, contracts, and renewals, while maintaining documentation of systems access, architecture, policies, and procedures, and overseeing GDPR and policy compliance across all platforms Acting as a second-line responder for internal IT queries, troubleshooting escalated issues effectively Supporting IT budgeting, forecasting, and cost tracking to maintain financial control and transparency Participating in cybersecurity strategy and incident response planning, while contributing to disaster recovery and business continuity initiatives Overseeing company e-commerce platforms by managing product listings, pricing, and inventory accuracy, ensuring smooth integration of new applications, and administering domains, renewals, and IP strategy Informing and managing web development roadmaps with internal teams and agencies, ensuring security, access, and business continuity, while implementing health checks to safeguard against system failure during peak periods Assisting in the planning, execution, and implementation of infrastructure projects, providing IT input and support to cross-functional teams Proposing new platforms and IT solutions to enhance efficiency and performance, while driving process optimisation through automation tools and AI-enabled solutions Overseeing development roadmaps for new platforms and leading project management to deliver successful end-to-end systems integration You MUST Have: Please apply ONLY if you meet the following criteria: At least 3 years of experience within an IT administration focussed role, with exposure to leadership positions (a project management qualification would be advantageous) Hands-on experience with e-commerce operations , online retail or digital trading Excellent IT skills and knowledge, including Microsoft 365 (such as licence management) and a sound understanding of digital and IT infrastructure ( networks, servers etc) and e-commerce platforms The above knowledge should be underpinned by a strong technical aptitude for IT systems, cybersecurity (including key principles), cloud technologies, AI and IT systems , as well as CRM and ERP systems and ideally compliance knowledge ( GDPR/ISO ) Good analytical abilities, as well as an organised and detail-oriented approach Strong communication skills Your Opportunity: This is a business that has operated within the consumer goods sector for over a decade and now partners with large scale clients, to deliver excellent customer service and delivery to a large and constantly growing consumer base. This role will be closely supporting the operations and IT functions within the business to maintain and develop the hardware and e-commerce platforms used by the business, to enable a strong potential for growth in the coming years. This company are offering a starting salary up to around £45,000 which will also accompany a peripheral package that will include a good holiday allocation and pension, as well as plenty of other rewards and incentives. There will also be excellent opportunities for development and progression too, with full support provided by the wider team and management to work towards goals. The company have also said this role can be worked in a hybrid capacity, with 2 days per week in the office.If this fantastic opportunity appeals to you then please don't hesitate to contact: Phoebe Jones - Recruitment Partner M: E:
Incident Response Analyst Permanent - 52k - 57k + strong benefits Location: Hybrid - South Wales Your new company I am looking to recruit an Incident Response Analyst to join a leader in the utilities space. The business have been investing in their cyber security and IT estate and are continuing to grow and enhance their security posture. The company has a strong reputation, and we have placed numerous people into careers there, with strong feedback. Your new role This is an interesting opportunity to help deliver strategy which will enhance the organisation's security resilience, proactively contributing to mitigating threats, at a good time when the company is expanding and investing in its IT and cyber security estate. Working alongside the SOC, the primary responsibility of an incident responder is to rapidly investigate and document cybersecurity incidents within the organisation. Key parts of the role: Monitor and analyse network traffic, system logs, and other data sources to identify potential security incidents. Investigate alerts and suspicious activity to determine if an incident has occurred. Contain affected systems and networks to prevent the incident from spreading. Implement temporary measures to mitigate the impact of the incident. Work with other teams, such as IT and security operations, to develop and implement a containment strategy. Analyse incident data to determine the root cause of the incident and identify recommendations for improvement. Document and report incidents to the incident response team and other relevant stakeholders. Stay informed about emerging cyber threats and vulnerabilities. What you'll need to succeed Experience in a similar role, ideally around CNI and OT, with exposure to cyber plans. Proven experience operating in a SOC or a related cyber security role. In-depth knowledge of cyber threats, threat intelligence frameworks and cyber security best practice. Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Excellent communication and interpersonal skills. Ability to obtain UK Security Clearance What you'll get in return Salary of between 52k- 57k Hybrid working 2/3 days in South Wales per week Possible bonus 5% pension contribution from you, the company pays 10% Enhanced pay for parental leave And more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 04, 2025
Full time
Incident Response Analyst Permanent - 52k - 57k + strong benefits Location: Hybrid - South Wales Your new company I am looking to recruit an Incident Response Analyst to join a leader in the utilities space. The business have been investing in their cyber security and IT estate and are continuing to grow and enhance their security posture. The company has a strong reputation, and we have placed numerous people into careers there, with strong feedback. Your new role This is an interesting opportunity to help deliver strategy which will enhance the organisation's security resilience, proactively contributing to mitigating threats, at a good time when the company is expanding and investing in its IT and cyber security estate. Working alongside the SOC, the primary responsibility of an incident responder is to rapidly investigate and document cybersecurity incidents within the organisation. Key parts of the role: Monitor and analyse network traffic, system logs, and other data sources to identify potential security incidents. Investigate alerts and suspicious activity to determine if an incident has occurred. Contain affected systems and networks to prevent the incident from spreading. Implement temporary measures to mitigate the impact of the incident. Work with other teams, such as IT and security operations, to develop and implement a containment strategy. Analyse incident data to determine the root cause of the incident and identify recommendations for improvement. Document and report incidents to the incident response team and other relevant stakeholders. Stay informed about emerging cyber threats and vulnerabilities. What you'll need to succeed Experience in a similar role, ideally around CNI and OT, with exposure to cyber plans. Proven experience operating in a SOC or a related cyber security role. In-depth knowledge of cyber threats, threat intelligence frameworks and cyber security best practice. Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Excellent communication and interpersonal skills. Ability to obtain UK Security Clearance What you'll get in return Salary of between 52k- 57k Hybrid working 2/3 days in South Wales per week Possible bonus 5% pension contribution from you, the company pays 10% Enhanced pay for parental leave And more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Morgan Jones Recruitment Consultants
Brinsworth, Yorkshire
Job Description Join our client as a 1st Line IT Helpdesk Team Leader and lead a dynamic support team delivering fast, reliable IT services. If you're technically strong, customer-focused, and ready to drive service excellence across multiple sites, this is your next step. IT Helpdesk Team Leader (1st Line) Team Lead Rotherham Full-time Permanent Benefits: Competitive salary Travel expenses between sites Professional development support Inclusive and supportive work culture Equal opportunity employer Disability Confident scheme Job Description & Duties Our client, a respected education and training provider, is seeking a 1st Line IT Helpdesk Team Leader to oversee the day-to-day operations of their frontline IT support team. This hands-on role combines technical expertise with leadership, ensuring efficient ticket management, SLA compliance, and a high-quality user experience. You ll act as the first point of escalation, guide the team in troubleshooting, and promote continuous improvement. Based primarily at the Rotherham site, you ll also travel to other locations as needed. Reporting to the Director of IT and Digital, you ll have autonomy to make operational decisions within agreed guidelines. Key Responsibilities: Lead daily operations of the 1st Line Helpdesk Ensure timely, professional handling of enquiries Support accurate issue logging and resolution Act as an escalation point for complex issues Build strong relationships with users and clients Promote self-help via Helpdesk tools Analyse trends to identify recurring issues Communicate service impacts via the staff portal Produce reports and written updates Maintain professionalism under pressure Prioritise tasks and delegate effectively Uphold safeguarding and data protection standards Travel across multiple sites when required Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants, we see, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks Facebook, Instagram, Twitter, or LinkedIn.
Sep 04, 2025
Full time
Job Description Join our client as a 1st Line IT Helpdesk Team Leader and lead a dynamic support team delivering fast, reliable IT services. If you're technically strong, customer-focused, and ready to drive service excellence across multiple sites, this is your next step. IT Helpdesk Team Leader (1st Line) Team Lead Rotherham Full-time Permanent Benefits: Competitive salary Travel expenses between sites Professional development support Inclusive and supportive work culture Equal opportunity employer Disability Confident scheme Job Description & Duties Our client, a respected education and training provider, is seeking a 1st Line IT Helpdesk Team Leader to oversee the day-to-day operations of their frontline IT support team. This hands-on role combines technical expertise with leadership, ensuring efficient ticket management, SLA compliance, and a high-quality user experience. You ll act as the first point of escalation, guide the team in troubleshooting, and promote continuous improvement. Based primarily at the Rotherham site, you ll also travel to other locations as needed. Reporting to the Director of IT and Digital, you ll have autonomy to make operational decisions within agreed guidelines. Key Responsibilities: Lead daily operations of the 1st Line Helpdesk Ensure timely, professional handling of enquiries Support accurate issue logging and resolution Act as an escalation point for complex issues Build strong relationships with users and clients Promote self-help via Helpdesk tools Analyse trends to identify recurring issues Communicate service impacts via the staff portal Produce reports and written updates Maintain professionalism under pressure Prioritise tasks and delegate effectively Uphold safeguarding and data protection standards Travel across multiple sites when required Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants, we see, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks Facebook, Instagram, Twitter, or LinkedIn.
This is a key role responsible for overseeing and managing the delivery and development of our Antifreeze programme. Alongside the daily management of staff and volunteers, this role is responsible for ensuring that the services provided are safe, best practice and compliant with all relevant policies and procedures. As we seek to grow and reach more people, this role will play a vital role in undertaking strategic reviews of all current services and informing new service delivery and design. This will be undertaken in partnership with other service leads and working closely with senior leadership colleagues. Please note: A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010 Main duties: Oversight and delivery of all programme activities relating to Antifreeze including drop ins, one-to-one support, street outreach and faith-based activities. Establish and drive the overall strategic vision for the service in line with the operational plan and informed by the needs of the people the service exists for Lead the design and development of new services in line with client needs, resources, staffing and the strategic purpose of the team. Hold direct budget responsibility for day-to-day operations and in line with any specific funding requirements Be an active member of the Off the Fence leadership team Review and implement policies and procedures for safe service delivery Provide reports on key activity, outputs and impact in line with KPIs and other reporting requirements. Line manage the team of key workers, providing regular performance reviews, pastoral support and identifying training needs. Support with the recruitment and onboarding of new team members, including in-house training and supervision Ensuring that key workers have a good working knowledge of local services, referral routes, other agencies and when to highlight safeguarding concerns. Provide pastoral support for the team and volunteers in the service Lead Bible studies, prayer meetings for staff, volunteers and at external events as required Recruit, retain and manage volunteers in line with organisational policies and procedures Ensure safe and efficient delivery of services in line with health and safety, safeguarding, data protection and safe working practices. plan and maintain safe staffing ratios through effective resource allocation Design and delivery of projects/activities in line with fundraised income, including reporting and engaging with funders as required Build and establish key sector relationships across the city to enhance the team s reach and impact in the community Oversight and pastoral responsibility for the faith-based activities delivered for and with clients Build and establish relationships with other providers who can meet the needs of our clients e.g. local health teams. Contribute to wider profile-raising activities of Off the Fence Review and implement policies and procedures for safe service delivery Have responsibility for the safe processing and storage of client data in line with data protection regulations and policies, including CRM. Regularly review the effectiveness, safety and efficiency of all services including drop-ins, one-to-one support and street outreach. Active membership of and attendance at local forums, groups and networks Key attributes and experience required for the role: Proven experience in managing frontline services and staff teams (minimum 3 years in a supervisory/management role) Experience of delivering services in the housing and homelessness sector Strong knowledge of the legal and statutory framework for housing, benefits, employment. Ideally, knowledge of local services and support agencies. A passion for seeing people thrive and lives transformed practically, emotionally and spiritually Strong alignment with the vision of Off the Fence, and a commitment to our organisational focus Strong understanding and application of safeguarding, data protection and health and safety policy. Experience in service design, service improvement and project management Experience in supporting people with complex and multiple needs, including substance abuse and severe mental health. Excellent organisational and time management skills High level of integrity, professionalism and confidentiality Ability to interpret policies, legislation and data effectively Proficient in Microsoft Office, and experience of CRM management A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010 Vision and values Off The Fence reaches out to break the cycle of poverty in Brighton & Hove, ensuring that no one is left behind. We believe in resisting poverty, empowering people, and restoring hope, and we work toward a future where social and spiritual poverty no longer exists. By 1997, Off The Fence became a registered charity, allowing us to expand and tackle poverty in a deeper way, through compassion, excellence, unity, integrity, and a Christ-like approach to supporting the most vulnerable. Poverty is complex it s not just about finances, but about housing, mental health, education, and belonging. To address these needs, Off The Fence now provides three core programmes, each offering a different form of practical and emotional support. As poverty in Brighton & Hove has increased, so has our commitment. At the heart of our work is a belief that every person deserves dignity, hope, and the opportunity to rebuild their life. The Antifreeze Programme exists to break the cycle of social and spiritual poverty amidst homelessness, providing tangible steps towards a permanent home and long-term stability. Since 1998, Antifreeze has been a safe and warm space for members, offering faith-based, practical support services that restore dignity and hope. At our Day Centre, we provide hygiene facilities (showers & laundry), medical drop-ins, and essential survival provisions to meet immediate needs. Through 1-to-1 sessions, we support members with housing applications, benefits, and financial stability, while goal-based workshops equip them with skills to attain permanent homes and ethical employment. Our discipleship sessions encourage an advanced understanding of the Christian faith, offering fellowship and spiritual growth. To address digital poverty, we offer computer access for job searches and reconnecting with loved ones. Beyond practical support, Antifreeze fosters healthy community relationships, improves mental health awareness, and helps members move toward ethical employment, reduced reliance on substances, and a forever home. As a Christian organisation we seek to live and work by our values: Christ-like : we desire the best for others (Col 1:27, 1 John 3:16) Excellence : we aim for outstanding quality (1 Cor 12:31, Phil 4:8) Unity: we achieve more together (Ps 133, Eph 4:3) Compassion: we care for those who are suffering (Col 3:12, Matt 9:35) Integrity: we do what is right (Prov 10:9, Titus 2:7-8) Working at Off the Fence We are a small but highly dedicated team, passionate about seeing transformation across Brighton and Hove. Off the Fence employees are entitled to: - 25 days annual leave (pro rata) plus bank holidays, with extra days added for long service - Up to 5 days of mission leave (pro rata) - 7% employer pension contributions Notes for applicants If you re applying for this role, we ask that you submit your CV and a cover letter. In your cover letter please outline how your skills and experience align with the requirements of this role, as well as explaining why you want to be a part of Off the Fence.
Sep 04, 2025
Full time
This is a key role responsible for overseeing and managing the delivery and development of our Antifreeze programme. Alongside the daily management of staff and volunteers, this role is responsible for ensuring that the services provided are safe, best practice and compliant with all relevant policies and procedures. As we seek to grow and reach more people, this role will play a vital role in undertaking strategic reviews of all current services and informing new service delivery and design. This will be undertaken in partnership with other service leads and working closely with senior leadership colleagues. Please note: A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010 Main duties: Oversight and delivery of all programme activities relating to Antifreeze including drop ins, one-to-one support, street outreach and faith-based activities. Establish and drive the overall strategic vision for the service in line with the operational plan and informed by the needs of the people the service exists for Lead the design and development of new services in line with client needs, resources, staffing and the strategic purpose of the team. Hold direct budget responsibility for day-to-day operations and in line with any specific funding requirements Be an active member of the Off the Fence leadership team Review and implement policies and procedures for safe service delivery Provide reports on key activity, outputs and impact in line with KPIs and other reporting requirements. Line manage the team of key workers, providing regular performance reviews, pastoral support and identifying training needs. Support with the recruitment and onboarding of new team members, including in-house training and supervision Ensuring that key workers have a good working knowledge of local services, referral routes, other agencies and when to highlight safeguarding concerns. Provide pastoral support for the team and volunteers in the service Lead Bible studies, prayer meetings for staff, volunteers and at external events as required Recruit, retain and manage volunteers in line with organisational policies and procedures Ensure safe and efficient delivery of services in line with health and safety, safeguarding, data protection and safe working practices. plan and maintain safe staffing ratios through effective resource allocation Design and delivery of projects/activities in line with fundraised income, including reporting and engaging with funders as required Build and establish key sector relationships across the city to enhance the team s reach and impact in the community Oversight and pastoral responsibility for the faith-based activities delivered for and with clients Build and establish relationships with other providers who can meet the needs of our clients e.g. local health teams. Contribute to wider profile-raising activities of Off the Fence Review and implement policies and procedures for safe service delivery Have responsibility for the safe processing and storage of client data in line with data protection regulations and policies, including CRM. Regularly review the effectiveness, safety and efficiency of all services including drop-ins, one-to-one support and street outreach. Active membership of and attendance at local forums, groups and networks Key attributes and experience required for the role: Proven experience in managing frontline services and staff teams (minimum 3 years in a supervisory/management role) Experience of delivering services in the housing and homelessness sector Strong knowledge of the legal and statutory framework for housing, benefits, employment. Ideally, knowledge of local services and support agencies. A passion for seeing people thrive and lives transformed practically, emotionally and spiritually Strong alignment with the vision of Off the Fence, and a commitment to our organisational focus Strong understanding and application of safeguarding, data protection and health and safety policy. Experience in service design, service improvement and project management Experience in supporting people with complex and multiple needs, including substance abuse and severe mental health. Excellent organisational and time management skills High level of integrity, professionalism and confidentiality Ability to interpret policies, legislation and data effectively Proficient in Microsoft Office, and experience of CRM management A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010 Vision and values Off The Fence reaches out to break the cycle of poverty in Brighton & Hove, ensuring that no one is left behind. We believe in resisting poverty, empowering people, and restoring hope, and we work toward a future where social and spiritual poverty no longer exists. By 1997, Off The Fence became a registered charity, allowing us to expand and tackle poverty in a deeper way, through compassion, excellence, unity, integrity, and a Christ-like approach to supporting the most vulnerable. Poverty is complex it s not just about finances, but about housing, mental health, education, and belonging. To address these needs, Off The Fence now provides three core programmes, each offering a different form of practical and emotional support. As poverty in Brighton & Hove has increased, so has our commitment. At the heart of our work is a belief that every person deserves dignity, hope, and the opportunity to rebuild their life. The Antifreeze Programme exists to break the cycle of social and spiritual poverty amidst homelessness, providing tangible steps towards a permanent home and long-term stability. Since 1998, Antifreeze has been a safe and warm space for members, offering faith-based, practical support services that restore dignity and hope. At our Day Centre, we provide hygiene facilities (showers & laundry), medical drop-ins, and essential survival provisions to meet immediate needs. Through 1-to-1 sessions, we support members with housing applications, benefits, and financial stability, while goal-based workshops equip them with skills to attain permanent homes and ethical employment. Our discipleship sessions encourage an advanced understanding of the Christian faith, offering fellowship and spiritual growth. To address digital poverty, we offer computer access for job searches and reconnecting with loved ones. Beyond practical support, Antifreeze fosters healthy community relationships, improves mental health awareness, and helps members move toward ethical employment, reduced reliance on substances, and a forever home. As a Christian organisation we seek to live and work by our values: Christ-like : we desire the best for others (Col 1:27, 1 John 3:16) Excellence : we aim for outstanding quality (1 Cor 12:31, Phil 4:8) Unity: we achieve more together (Ps 133, Eph 4:3) Compassion: we care for those who are suffering (Col 3:12, Matt 9:35) Integrity: we do what is right (Prov 10:9, Titus 2:7-8) Working at Off the Fence We are a small but highly dedicated team, passionate about seeing transformation across Brighton and Hove. Off the Fence employees are entitled to: - 25 days annual leave (pro rata) plus bank holidays, with extra days added for long service - Up to 5 days of mission leave (pro rata) - 7% employer pension contributions Notes for applicants If you re applying for this role, we ask that you submit your CV and a cover letter. In your cover letter please outline how your skills and experience align with the requirements of this role, as well as explaining why you want to be a part of Off the Fence.
About us Our client is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, and has 39,000 employees in more than 120 territories. They design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Their unique perspective allows us to see the critical intersections between talent, assets and ideas - the dynamic formula that drives business performance Holidays are accrued for PAYE contractors and they get 28days to start off with which increases to 33days after 12weeks. About the Role: We are seeking a dynamic and experienced Service Delivery Lead to provide day to day management and support to the IT Operations & Service team . The ideal candidate will have a strong background in Operations management, supplier management, end user support services, and infrastructure, with the ability to provide leadership and guidance to internal, external teams, and strategic partners What we are looking for in skills and experience The ideal candidate will have a proven track record in managing best-in-class operations and be able to handle high-stakes operational challenges while delivering reliable, highly resilient, and available service in a fast-paced environment. Key Responsibilities Support day-to-day IT operations across infrastructure, networks, cloud services, and end-user support. Manage MSP relationships, ensuring performance while identifying opportunities to in-source key functions. Ensure service quality through effective incident, problem, and change management (aligned to ITIL). Governance to ensure service is delivered in alignment with agreed KPI's and SLA's cross internal and external delivery partners. Maintain system performance, availability, and resilience across all platforms. Act as escalation point for Major Incidents liaise with technology leadership team as needed. Collaborate with security, architecture, and delivery teams to ensure operational alignment. Ensure best practice is followed and appropriate measures are in place to continually review and realign as needed. Contribute to the roadmap to build a high-performing IT team focused on accountability and service excellence. Oversee vendor contracts, and technology asset management. Support compliance, audit readiness, and IT governance activities What we are looking for in the candidate Essential: Significant experience in IT operations, with experience in hybrid in-house/MSP environments. Experience in a startup / scale up environment Strong knowledge of infrastructure, networking, cloud platforms (Azure), and IT service management. Proven ability to manage MSPs and lead transitions to internal teams. Familiarity with ITIL, DevOps CASM;. Strong experience of working in Agile environments and practices. Experience of running Process maturity frameworks, audits, and improvements using industry best practice such as CMM, and ITSM Maturity models. Results driven, will always go the extra mile to deliver expected outcome Experience of providing out of hours support for high severity incidents Exposure to "follow the sun" support models Effective team leadership and stakeholder management skills. Strong commercial awareness and problem-solving ability. Desirable: Strong experience of working with Agile delivery methods and practices Personal Attributes Able to handle high-stakes operational challenges and deliver reliable, scalable services in a fastpaced environment. Meticulous in identifying potential risks and ensuring compliance with standards. Proven track record in building and maintaining strong relationships Excellent verbal and written communication skills to effectively convey security policies and procedures. High ethical standards and a commitment to maintaining confidentiality and trust. Ability to stay flexible and adapt to the rapidly changing cybersecurity landscape. Works well with other departments and stakeholders to integrate security best practices
Sep 04, 2025
Contractor
About us Our client is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, and has 39,000 employees in more than 120 territories. They design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Their unique perspective allows us to see the critical intersections between talent, assets and ideas - the dynamic formula that drives business performance Holidays are accrued for PAYE contractors and they get 28days to start off with which increases to 33days after 12weeks. About the Role: We are seeking a dynamic and experienced Service Delivery Lead to provide day to day management and support to the IT Operations & Service team . The ideal candidate will have a strong background in Operations management, supplier management, end user support services, and infrastructure, with the ability to provide leadership and guidance to internal, external teams, and strategic partners What we are looking for in skills and experience The ideal candidate will have a proven track record in managing best-in-class operations and be able to handle high-stakes operational challenges while delivering reliable, highly resilient, and available service in a fast-paced environment. Key Responsibilities Support day-to-day IT operations across infrastructure, networks, cloud services, and end-user support. Manage MSP relationships, ensuring performance while identifying opportunities to in-source key functions. Ensure service quality through effective incident, problem, and change management (aligned to ITIL). Governance to ensure service is delivered in alignment with agreed KPI's and SLA's cross internal and external delivery partners. Maintain system performance, availability, and resilience across all platforms. Act as escalation point for Major Incidents liaise with technology leadership team as needed. Collaborate with security, architecture, and delivery teams to ensure operational alignment. Ensure best practice is followed and appropriate measures are in place to continually review and realign as needed. Contribute to the roadmap to build a high-performing IT team focused on accountability and service excellence. Oversee vendor contracts, and technology asset management. Support compliance, audit readiness, and IT governance activities What we are looking for in the candidate Essential: Significant experience in IT operations, with experience in hybrid in-house/MSP environments. Experience in a startup / scale up environment Strong knowledge of infrastructure, networking, cloud platforms (Azure), and IT service management. Proven ability to manage MSPs and lead transitions to internal teams. Familiarity with ITIL, DevOps CASM;. Strong experience of working in Agile environments and practices. Experience of running Process maturity frameworks, audits, and improvements using industry best practice such as CMM, and ITSM Maturity models. Results driven, will always go the extra mile to deliver expected outcome Experience of providing out of hours support for high severity incidents Exposure to "follow the sun" support models Effective team leadership and stakeholder management skills. Strong commercial awareness and problem-solving ability. Desirable: Strong experience of working with Agile delivery methods and practices Personal Attributes Able to handle high-stakes operational challenges and deliver reliable, scalable services in a fastpaced environment. Meticulous in identifying potential risks and ensuring compliance with standards. Proven track record in building and maintaining strong relationships Excellent verbal and written communication skills to effectively convey security policies and procedures. High ethical standards and a commitment to maintaining confidentiality and trust. Ability to stay flexible and adapt to the rapidly changing cybersecurity landscape. Works well with other departments and stakeholders to integrate security best practices
We are beginning our search for a Senior Configuration Technician / Manager commutable to Kidderminster to join our team on an initial 3-month contract , with the potential to transition into a permanent role . This position is ideal for someone with strong technical expertise in device imaging and configuration, and who is comfortable liaising with customers and leading technical operations. Rates will be discussed individually based on experience and suitability. Key Responsibilities: Build, configure, and replicate device images Liaise with customers to understand and deliver imaging requirements Consult on large-scale device imaging and software deployment strategies Use tools such as SCCM , MDM , and Autopilot for image replication Advise on imaging processes and software installation Support network setup and troubleshooting Work from a workshop facility; managerial role includes some home-based flexibility Potential leadership and oversight responsibilities for the managerial aspect Requirements: Proven experience as a configuration/build/image engineer or manager Strong customer-facing and consulting skills Familiarity with enterprise imaging and deployment tools Ability to troubleshoot and support network environments Must be commutable to Kidderminster Managerial candidates should be comfortable with semi-remote working Working Hours: Monday to Friday , 9:00 AM - 5:30 PM This role has been deemed and assessed an inside IR35 role Contract Details: Initial Term: 3 months IR35 Status: Inside IR35 Rates: To be discussed with individual applicants How to Apply: Please send your CV and a brief cover note outlining your relevant experience to
Sep 03, 2025
Contractor
We are beginning our search for a Senior Configuration Technician / Manager commutable to Kidderminster to join our team on an initial 3-month contract , with the potential to transition into a permanent role . This position is ideal for someone with strong technical expertise in device imaging and configuration, and who is comfortable liaising with customers and leading technical operations. Rates will be discussed individually based on experience and suitability. Key Responsibilities: Build, configure, and replicate device images Liaise with customers to understand and deliver imaging requirements Consult on large-scale device imaging and software deployment strategies Use tools such as SCCM , MDM , and Autopilot for image replication Advise on imaging processes and software installation Support network setup and troubleshooting Work from a workshop facility; managerial role includes some home-based flexibility Potential leadership and oversight responsibilities for the managerial aspect Requirements: Proven experience as a configuration/build/image engineer or manager Strong customer-facing and consulting skills Familiarity with enterprise imaging and deployment tools Ability to troubleshoot and support network environments Must be commutable to Kidderminster Managerial candidates should be comfortable with semi-remote working Working Hours: Monday to Friday , 9:00 AM - 5:30 PM This role has been deemed and assessed an inside IR35 role Contract Details: Initial Term: 3 months IR35 Status: Inside IR35 Rates: To be discussed with individual applicants How to Apply: Please send your CV and a brief cover note outlining your relevant experience to
The IT Support Analyst role focuses on delivering exceptional 1st and 2nd line technical support to end-users within the professional services industry. This temporary position will see you working closely with the technology department to resolve technical issues efficiently and maintain smooth operations. Client Details This opportunity is with a respected organisation within the professional services industry. As a medium-sized company, they prioritise high-quality service delivery and innovative solutions. Their technology department plays a key role in ensuring operational excellence and supporting their professional objectives. Description 1st Line Support Responding to incoming calls, self-serve calls and emails made to the Service Desk promptly, ensuring a high level of customer service is maintained at all times Delivering incoming service requests such as requests for software, setting up new equipment, and new user/leaver requests in line with SLAs and KPIs Accurately and promptly logging and updating calls on the IT Service Desk knowledge base with the outcome of your problem solving and investigations Ensuring employees are kept updated on any outstanding IT issues with clear and concise communication Visiting other offices to deliver IT projects or resolve specific IT issues, as required Communicating effectively with the Service Desk Team Leader and other colleagues Providing cover for employee absence 2nd Line Support Focusing on more complex, time-consuming queries, helping to minimise the number of incidents that are escalated to the IT 3rd line resolver group Contributing to the Change Management and Problem Management processes Training and developing new members of the 1st line team, to help improve their knowledge and level of service provided Working collaboratively with colleagues across the department, escalating incidents to the 3rd line when they require additional expertise; or when they cannot be delivered in line with SLAs Profile The successful candidate will have: IT/Technical qualifications (ideally: Windows 10 MCDST certification, MCP certification, or similar) Minimum 3 years' experience in a similar role Knowledge and experience of Microsoft operating systems, Active Directory and O365 Experience of working in an ITIL environment Basic networking skills e.g., TCP/IP, DNS, DHCP and VPN, SCCM Knowledge and experience of CRM System (InterAction), iManage Worksite/Filesite, IP Phone Administration (Mitel), Digital Dictation (Winscribe), Mobile Device Management and security products (antivirus, disk encryption, USB device control) Excellent customer service and client-facing skills Excellent communication skills - both written and verbal Proven analytical and problem-solving abilities Ability to work in a high-pressure environment A self-motivated and proactive attitude Experience of working in a team-oriented, collaborative environment Job Offer Daily Rate inside IR35 ( 100 - 180 DOE) Office based role ( 5 days a week) Birmingham City Centre 3 month contract Immediate Start!
Sep 03, 2025
Contractor
The IT Support Analyst role focuses on delivering exceptional 1st and 2nd line technical support to end-users within the professional services industry. This temporary position will see you working closely with the technology department to resolve technical issues efficiently and maintain smooth operations. Client Details This opportunity is with a respected organisation within the professional services industry. As a medium-sized company, they prioritise high-quality service delivery and innovative solutions. Their technology department plays a key role in ensuring operational excellence and supporting their professional objectives. Description 1st Line Support Responding to incoming calls, self-serve calls and emails made to the Service Desk promptly, ensuring a high level of customer service is maintained at all times Delivering incoming service requests such as requests for software, setting up new equipment, and new user/leaver requests in line with SLAs and KPIs Accurately and promptly logging and updating calls on the IT Service Desk knowledge base with the outcome of your problem solving and investigations Ensuring employees are kept updated on any outstanding IT issues with clear and concise communication Visiting other offices to deliver IT projects or resolve specific IT issues, as required Communicating effectively with the Service Desk Team Leader and other colleagues Providing cover for employee absence 2nd Line Support Focusing on more complex, time-consuming queries, helping to minimise the number of incidents that are escalated to the IT 3rd line resolver group Contributing to the Change Management and Problem Management processes Training and developing new members of the 1st line team, to help improve their knowledge and level of service provided Working collaboratively with colleagues across the department, escalating incidents to the 3rd line when they require additional expertise; or when they cannot be delivered in line with SLAs Profile The successful candidate will have: IT/Technical qualifications (ideally: Windows 10 MCDST certification, MCP certification, or similar) Minimum 3 years' experience in a similar role Knowledge and experience of Microsoft operating systems, Active Directory and O365 Experience of working in an ITIL environment Basic networking skills e.g., TCP/IP, DNS, DHCP and VPN, SCCM Knowledge and experience of CRM System (InterAction), iManage Worksite/Filesite, IP Phone Administration (Mitel), Digital Dictation (Winscribe), Mobile Device Management and security products (antivirus, disk encryption, USB device control) Excellent customer service and client-facing skills Excellent communication skills - both written and verbal Proven analytical and problem-solving abilities Ability to work in a high-pressure environment A self-motivated and proactive attitude Experience of working in a team-oriented, collaborative environment Job Offer Daily Rate inside IR35 ( 100 - 180 DOE) Office based role ( 5 days a week) Birmingham City Centre 3 month contract Immediate Start!
Regional Operations Manager Salary: Competitive, based on experience Location: Southwest A leading logistics organisation is seeking a Regional Operations Manager to oversee and grow a network of partners across the Midlands and Home Counties Regions. This role offers the chance to drive operational excellence, build strong relationships, and support sustainable growth within a respected company that values inclusivity, employee development, and recognition. With regular travel and flexible working hours, this position is ideal for someone passionate about delivering outstanding service standards in a people-focused environment. What you'll do: Manage daily operations across regional partners to ensure efficiency and compliance for the central Regions. Provide training, facilitate onboarding, and support partner development. Conduct performance reviews and implement process improvements. Prepare reports for senior management and manage budgets responsibly. Identify and recruit new partners to expand the network's presence. What you bring: Experience managing partnerships or networks in pallet operations. Strong communication skills for reporting and stakeholder engagement. Proven ability to recruit, onboard, and support new collaborators. Financial acumen for budget management and strategic planning. Adaptability and problem-solving skills to navigate evolving priorities. Why join us: Enjoy generous benefits including structured learning opportunities, pension contributions, wellness support services, flexible working arrangements, retail discounts, and recognition schemes-all within an inclusive team culture that prioritises your growth and wellbeing. What's next: Ready to take on a key leadership role in a supportive environment? Apply today-your next rewarding career move awaits! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Sep 03, 2025
Full time
Regional Operations Manager Salary: Competitive, based on experience Location: Southwest A leading logistics organisation is seeking a Regional Operations Manager to oversee and grow a network of partners across the Midlands and Home Counties Regions. This role offers the chance to drive operational excellence, build strong relationships, and support sustainable growth within a respected company that values inclusivity, employee development, and recognition. With regular travel and flexible working hours, this position is ideal for someone passionate about delivering outstanding service standards in a people-focused environment. What you'll do: Manage daily operations across regional partners to ensure efficiency and compliance for the central Regions. Provide training, facilitate onboarding, and support partner development. Conduct performance reviews and implement process improvements. Prepare reports for senior management and manage budgets responsibly. Identify and recruit new partners to expand the network's presence. What you bring: Experience managing partnerships or networks in pallet operations. Strong communication skills for reporting and stakeholder engagement. Proven ability to recruit, onboard, and support new collaborators. Financial acumen for budget management and strategic planning. Adaptability and problem-solving skills to navigate evolving priorities. Why join us: Enjoy generous benefits including structured learning opportunities, pension contributions, wellness support services, flexible working arrangements, retail discounts, and recognition schemes-all within an inclusive team culture that prioritises your growth and wellbeing. What's next: Ready to take on a key leadership role in a supportive environment? Apply today-your next rewarding career move awaits! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
