Director of Operations Location: UK based - Hybrid, frequent travel to HQ in the North West Reports to: Chief Executive Officer Salary: Up to £105,000 (depending on experience) + Share Options, Private Healthcare, Company Car, Pension Ab out the Organisation They are an established healthcare organisation delivering innovative, patient-centred services across the UK and Europe. With a reputation for clinical excellence, operational rigour and strategic growth, they partner with the NHS, private providers and international healthcare organisations to deliver high-quality care that improves patient outcomes. As part of their continued expansion, they are seeking an exceptional Director of Operations to join the Senior Leadership Team. This pivotal role offers the opportunity to shape the future of healthcare delivery, ensuring operational excellence while driving growth and innovation. The Role The Director of Operations will be responsible for leading, developing and delivering all operational matters across the organisation. Sitting on the Senior Leadership Team, the role combines strategic oversight with hands-on delivery, ensuring services meet clinical, financial, logistical and governance requirements at scale. With accountability for a revenue budget of circa £15M and a workforce of more than 150 employees across management, clinical and non-clinical roles, this position requires a highly experienced leader who can balance operational excellence with commercial growth. Key Responsibilities Operational Strategy & Delivery Develop and implement operational strategies aligned with Board-level objectives and commercial goals. Define annual and long-term operational targets, ensuring service delivery exceeds expectations. Mobilise and deliver services at pace, ensuring all logistical and clinical KPIs are achieved. Drive operational efficiency while maintaining high standards of patient care and compliance. Support the development of new service models, adapting to changing healthcare landscapes. Leadership & Team Development Lead, mentor and inspire the UK operational management team, embedding a culture of accountability, collaboration and excellence. Develop succession plans for key operational roles, ensuring organisational resilience. Support operational managers in delivering high performance across their areas of responsibility. Collaborate closely with the CEO and Commercial Director to deliver strategic and financial objectives. Relationship Management Build strong relationships with NHS executives, commissioners, private providers, OEMs, suppliers and healthcare partners. Act as a trusted partner to regulators, ensuring transparent and constructive relationships. Represent the organisation at regional and national healthcare events. Develop and implement a patient engagement framework that strengthens the patient voice in service delivery. Governance & Compliance Ensure full compliance with external regulatory requirements, including the Care Quality Commission. Maintain the highest standards of clinical governance, patient safety and corporate accountability. Oversee financial governance through effective planning, resource management and control. Identify operational risks and implement robust mitigation strategies. Provide accurate, timely reports to the Senior Leadership Team, escalating issues where required. Key Requirements They are looking for a proven operational leader who brings: Extensive senior leadership experience within NHS or private healthcare (essential). A strong track record of multi-site operational management . Experience in fast-paced environments , with the ability to mobilise services quickly . A strategic growth mindset , with the ability to identify opportunities, adapt delivery models and pivot to meet changing market conditions. Demonstrable experience in building and developing high-performing teams . Strong financial acumen, with experience managing multi-million-pound budgets. Proven success in developing relationships with NHS executives, commissioners and senior clinicians. Graduate-level qualifications (postgraduate desirable). What They Offer The opportunity to make a significant impact on healthcare delivery across the UK and Europe. A senior leadership role with scope to shape strategic direction and operational growth. A collaborative and ambitious culture, with strong commitment to professional development and CPD. How to Apply If you are a proven operational leader with the vision, resilience and expertise to lead at scale in a complex healthcare environment, please send your CV and a covering letter outlining your suitability for the role.
Sep 04, 2025
Full time
Director of Operations Location: UK based - Hybrid, frequent travel to HQ in the North West Reports to: Chief Executive Officer Salary: Up to £105,000 (depending on experience) + Share Options, Private Healthcare, Company Car, Pension Ab out the Organisation They are an established healthcare organisation delivering innovative, patient-centred services across the UK and Europe. With a reputation for clinical excellence, operational rigour and strategic growth, they partner with the NHS, private providers and international healthcare organisations to deliver high-quality care that improves patient outcomes. As part of their continued expansion, they are seeking an exceptional Director of Operations to join the Senior Leadership Team. This pivotal role offers the opportunity to shape the future of healthcare delivery, ensuring operational excellence while driving growth and innovation. The Role The Director of Operations will be responsible for leading, developing and delivering all operational matters across the organisation. Sitting on the Senior Leadership Team, the role combines strategic oversight with hands-on delivery, ensuring services meet clinical, financial, logistical and governance requirements at scale. With accountability for a revenue budget of circa £15M and a workforce of more than 150 employees across management, clinical and non-clinical roles, this position requires a highly experienced leader who can balance operational excellence with commercial growth. Key Responsibilities Operational Strategy & Delivery Develop and implement operational strategies aligned with Board-level objectives and commercial goals. Define annual and long-term operational targets, ensuring service delivery exceeds expectations. Mobilise and deliver services at pace, ensuring all logistical and clinical KPIs are achieved. Drive operational efficiency while maintaining high standards of patient care and compliance. Support the development of new service models, adapting to changing healthcare landscapes. Leadership & Team Development Lead, mentor and inspire the UK operational management team, embedding a culture of accountability, collaboration and excellence. Develop succession plans for key operational roles, ensuring organisational resilience. Support operational managers in delivering high performance across their areas of responsibility. Collaborate closely with the CEO and Commercial Director to deliver strategic and financial objectives. Relationship Management Build strong relationships with NHS executives, commissioners, private providers, OEMs, suppliers and healthcare partners. Act as a trusted partner to regulators, ensuring transparent and constructive relationships. Represent the organisation at regional and national healthcare events. Develop and implement a patient engagement framework that strengthens the patient voice in service delivery. Governance & Compliance Ensure full compliance with external regulatory requirements, including the Care Quality Commission. Maintain the highest standards of clinical governance, patient safety and corporate accountability. Oversee financial governance through effective planning, resource management and control. Identify operational risks and implement robust mitigation strategies. Provide accurate, timely reports to the Senior Leadership Team, escalating issues where required. Key Requirements They are looking for a proven operational leader who brings: Extensive senior leadership experience within NHS or private healthcare (essential). A strong track record of multi-site operational management . Experience in fast-paced environments , with the ability to mobilise services quickly . A strategic growth mindset , with the ability to identify opportunities, adapt delivery models and pivot to meet changing market conditions. Demonstrable experience in building and developing high-performing teams . Strong financial acumen, with experience managing multi-million-pound budgets. Proven success in developing relationships with NHS executives, commissioners and senior clinicians. Graduate-level qualifications (postgraduate desirable). What They Offer The opportunity to make a significant impact on healthcare delivery across the UK and Europe. A senior leadership role with scope to shape strategic direction and operational growth. A collaborative and ambitious culture, with strong commitment to professional development and CPD. How to Apply If you are a proven operational leader with the vision, resilience and expertise to lead at scale in a complex healthcare environment, please send your CV and a covering letter outlining your suitability for the role.
Job Purpose Location: home-based, UK, Slovakia, Poland, Bulgaria The Associate Director Senior Study Lead is the leader of the cross-functional clinical trial team (CTT), who guides planning and management of the assigned clinical study/studies end-to-end to achieve objectives. Accountable for proactive, iterative operational planning with effective contingencies and embedded risk management mindset in CTT. Oversees budget and people allocation within assigned study/studies. Contributes in promoting operational excellence through process improvement and knowledge sharing across studies. Fosters an empowered, psychologically safe organization that can navigate a matrix environment, learns, and adjusts quickly to changing conditions and business needs. Key accountabilities Executes and delivers clinical studies; guides planning and decision making at study-level Acts as the CTT product owner with clear and focused duties and responsibilities per the agile ways of working Active member of a Clinical Operations community within the study leadership organization Promotes operational excellence in the shared development of global clinical study protocol(s), clinical study report(s), and other study-related documents Deliverables Patient recruitment, clinical data, study documentation and study reports Efficient delivery of the protocol, ICF, Monitoring Plan, and CSR in quality and on time Cost effective management of study budget Proactive, iterative operational planning with effective contingencies and embedded risk management mindset in CTT Key expertise and skillset Bachelor's degree in life sciences/healthcare (or clinically relevant degree) is required. Advanced degree is strongly preferred. 4 years of recent involvement in clinical research or drug development in an academic or industry environment spanning clinical activities in Phases I through IV of standard to high complexity and priority. 3 years of recent contribution to and accomplishment in all aspects of conducting clinical studies of standard to high complexity and priority (e.g., planning, executing, reporting and publishing) in a global/matrix environment in pharmaceutical industry or a contract research organization, including expert knowledge of international standards (GCP/ICH), health authorities (FDA/EMA), local/National Health Authorities Experience in managing people globally in a complex matrix environment preferred Management of virtual teams. Proven ability and strong experience leading teams and building capabilities Experience in developing effective working relationships with internal and external stakeholders Excellent communicator and presenter (oral and written); ability to communicate at all levels Excellent organization and prioritization Strong negotiation and conflict resolution skills and enterprise mindset, demonstrated by ability to drive for aligned solutions Fluent English, oral and written Location: Home-based This role is not eligible for UK visa sponsorship IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 04, 2025
Full time
Job Purpose Location: home-based, UK, Slovakia, Poland, Bulgaria The Associate Director Senior Study Lead is the leader of the cross-functional clinical trial team (CTT), who guides planning and management of the assigned clinical study/studies end-to-end to achieve objectives. Accountable for proactive, iterative operational planning with effective contingencies and embedded risk management mindset in CTT. Oversees budget and people allocation within assigned study/studies. Contributes in promoting operational excellence through process improvement and knowledge sharing across studies. Fosters an empowered, psychologically safe organization that can navigate a matrix environment, learns, and adjusts quickly to changing conditions and business needs. Key accountabilities Executes and delivers clinical studies; guides planning and decision making at study-level Acts as the CTT product owner with clear and focused duties and responsibilities per the agile ways of working Active member of a Clinical Operations community within the study leadership organization Promotes operational excellence in the shared development of global clinical study protocol(s), clinical study report(s), and other study-related documents Deliverables Patient recruitment, clinical data, study documentation and study reports Efficient delivery of the protocol, ICF, Monitoring Plan, and CSR in quality and on time Cost effective management of study budget Proactive, iterative operational planning with effective contingencies and embedded risk management mindset in CTT Key expertise and skillset Bachelor's degree in life sciences/healthcare (or clinically relevant degree) is required. Advanced degree is strongly preferred. 4 years of recent involvement in clinical research or drug development in an academic or industry environment spanning clinical activities in Phases I through IV of standard to high complexity and priority. 3 years of recent contribution to and accomplishment in all aspects of conducting clinical studies of standard to high complexity and priority (e.g., planning, executing, reporting and publishing) in a global/matrix environment in pharmaceutical industry or a contract research organization, including expert knowledge of international standards (GCP/ICH), health authorities (FDA/EMA), local/National Health Authorities Experience in managing people globally in a complex matrix environment preferred Management of virtual teams. Proven ability and strong experience leading teams and building capabilities Experience in developing effective working relationships with internal and external stakeholders Excellent communicator and presenter (oral and written); ability to communicate at all levels Excellent organization and prioritization Strong negotiation and conflict resolution skills and enterprise mindset, demonstrated by ability to drive for aligned solutions Fluent English, oral and written Location: Home-based This role is not eligible for UK visa sponsorship IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
This Operations Manager opportunity has arisen as a result of a contract award onto an R&M water utilities framework in South Wales leading the delivery of key reinstatement activities for a tier 1 contracting partnership. Your Operations Manager role will involve leading on direct delivery, overseeing a team of operational and reinstatement managers including subcontract delivery partners. Prior experience ideally within a comparable R&M framework environment, within a utilities (ideally clean water) or highways sector with involvement and understanding of planning, client and customer management, commercial, health & safety and street work applications. Relevant qualifications include; NRSWA SMSTS/NEBOSH/IOSH Relevant technical qualification (degree/NVQ) Encouraging team work, productivity and motivational leadership qualities you will be supported by an experienced Contract Director and have the opportunity to attend executive meetings providing input and feedback into shaping delivery on this framework. This role could suit a Contract or Project Manager wishing to take the next step with their career development, or an experienced Operational Manager. Basic salary up to 90,000 p/a plus package. If you would like more information, or to apply for this vacancy, please contact Joseph Knowles on (phone number removed). The reference for this vacancy is (phone number removed) We are always looking for candidates for similar positions, so please register your details with us to hear about similar opportunities that you may be interested in. Abatec Ltd. is working as an employment agency on behalf of a client.
Sep 04, 2025
Full time
This Operations Manager opportunity has arisen as a result of a contract award onto an R&M water utilities framework in South Wales leading the delivery of key reinstatement activities for a tier 1 contracting partnership. Your Operations Manager role will involve leading on direct delivery, overseeing a team of operational and reinstatement managers including subcontract delivery partners. Prior experience ideally within a comparable R&M framework environment, within a utilities (ideally clean water) or highways sector with involvement and understanding of planning, client and customer management, commercial, health & safety and street work applications. Relevant qualifications include; NRSWA SMSTS/NEBOSH/IOSH Relevant technical qualification (degree/NVQ) Encouraging team work, productivity and motivational leadership qualities you will be supported by an experienced Contract Director and have the opportunity to attend executive meetings providing input and feedback into shaping delivery on this framework. This role could suit a Contract or Project Manager wishing to take the next step with their career development, or an experienced Operational Manager. Basic salary up to 90,000 p/a plus package. If you would like more information, or to apply for this vacancy, please contact Joseph Knowles on (phone number removed). The reference for this vacancy is (phone number removed) We are always looking for candidates for similar positions, so please register your details with us to hear about similar opportunities that you may be interested in. Abatec Ltd. is working as an employment agency on behalf of a client.
Our client who is an international company based in the west Hull area are seeking a strong commercially minded and dynamic Operations Director to join their business. The Operations Director is a senior executive responsible for establishing strategic objectives, overseeing daily operations, and driving the growth and profitability of the company. This role requires extensive operational expertise and offers the opportunity to lead the growth of a well-established and successful operations team. The role will align operational strategies with business goals, foster a culture of continuous improvement, and protect the organisation's assets and reputation. THE BENEFITS: Bonus, company pension, death in service, 25 days holiday plus BH, private family healthcare, free gym membership. THE ROLE: - Define and execute strategic goals, making critical decisions to drive overall business growth and profitability for the company. - Develop operational strategies that support and align with overarching business objectives. - Oversee daily activities to maintain efficient and effective operations throughout the business and track the efficiency of each team's performance based on the established KPIs for each department. - Monitor the performance of operational activities using key metrics and report to the Managing Director. - Evaluate the effectiveness of team coordination, ensuring seamless communication across departments, including the overall management of the 3 logistics departments. - Be a trusted and active member of the Senior Management Team, collaborating with leadership and cross-functional teams to build strong internal relationships and drive operation success. - Maintain continuous dialogue with the management team to ensure comprehensive understanding of the demands and exposure in each operational area and explore potential options for future development in each area. - Minimise operational losses by eliminating errors and optimising capacity deployment across all support functions to meet business needs. - Track and reduce document delay incidents that lead to penalties, ensuring balanced utilisation of support functions. - Assess and enhance current business procedures to maximise productivity. - Exhibit extensive understanding of financial data to make informed decisions and track the impact on profitability based on enhancements. - Identify and implement initiatives to enhance stakeholder experience and satisfaction. - Identify risks and implement measures to reduce potential threats to the business. - Oversee all marine insurance matters, including policy management, risk assessment, and regulatory compliance. - Evaluate, oversee, and support the integration of new operational ventures, carefully assessing risks and opportunities to ensure successful implementation and alignment with strategic goals. - Ensure relationships with all stakeholders are maintained and strengthened to facilitate smooth and efficient operations. - Clearly communicate policies and directives embedding a culture of continuous improvement. - Some global travel to meet with stakeholders around key functionalities (e.g. shipping lines, brokers, insurers, surveyors) as required. This includes attending meetings, site visits, and participating in industry events to build and maintain strong relationships. THE CANDIDATE: - Bachelor's degree in Business Management, Operations Management, or a related field. - Proven experience in a senior operations leadership role, ideally with exposure to marine insurance. - Extensive knowledge and experience of global shipping operations, preferably within the seafood industry. - Strong analytical and problem-solving skills. - Exceptional leadership, communication, and interpersonal abilities. - Experience in process improvement and change management. - Knowledge of procurement, financial oversight, and risk mitigation. - Ability to develop and implement operational strategies. - Experience in setting and tracking performance metrics. - Integrity, professionalism, and a commitment to ongoing improvement. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Sep 04, 2025
Full time
Our client who is an international company based in the west Hull area are seeking a strong commercially minded and dynamic Operations Director to join their business. The Operations Director is a senior executive responsible for establishing strategic objectives, overseeing daily operations, and driving the growth and profitability of the company. This role requires extensive operational expertise and offers the opportunity to lead the growth of a well-established and successful operations team. The role will align operational strategies with business goals, foster a culture of continuous improvement, and protect the organisation's assets and reputation. THE BENEFITS: Bonus, company pension, death in service, 25 days holiday plus BH, private family healthcare, free gym membership. THE ROLE: - Define and execute strategic goals, making critical decisions to drive overall business growth and profitability for the company. - Develop operational strategies that support and align with overarching business objectives. - Oversee daily activities to maintain efficient and effective operations throughout the business and track the efficiency of each team's performance based on the established KPIs for each department. - Monitor the performance of operational activities using key metrics and report to the Managing Director. - Evaluate the effectiveness of team coordination, ensuring seamless communication across departments, including the overall management of the 3 logistics departments. - Be a trusted and active member of the Senior Management Team, collaborating with leadership and cross-functional teams to build strong internal relationships and drive operation success. - Maintain continuous dialogue with the management team to ensure comprehensive understanding of the demands and exposure in each operational area and explore potential options for future development in each area. - Minimise operational losses by eliminating errors and optimising capacity deployment across all support functions to meet business needs. - Track and reduce document delay incidents that lead to penalties, ensuring balanced utilisation of support functions. - Assess and enhance current business procedures to maximise productivity. - Exhibit extensive understanding of financial data to make informed decisions and track the impact on profitability based on enhancements. - Identify and implement initiatives to enhance stakeholder experience and satisfaction. - Identify risks and implement measures to reduce potential threats to the business. - Oversee all marine insurance matters, including policy management, risk assessment, and regulatory compliance. - Evaluate, oversee, and support the integration of new operational ventures, carefully assessing risks and opportunities to ensure successful implementation and alignment with strategic goals. - Ensure relationships with all stakeholders are maintained and strengthened to facilitate smooth and efficient operations. - Clearly communicate policies and directives embedding a culture of continuous improvement. - Some global travel to meet with stakeholders around key functionalities (e.g. shipping lines, brokers, insurers, surveyors) as required. This includes attending meetings, site visits, and participating in industry events to build and maintain strong relationships. THE CANDIDATE: - Bachelor's degree in Business Management, Operations Management, or a related field. - Proven experience in a senior operations leadership role, ideally with exposure to marine insurance. - Extensive knowledge and experience of global shipping operations, preferably within the seafood industry. - Strong analytical and problem-solving skills. - Exceptional leadership, communication, and interpersonal abilities. - Experience in process improvement and change management. - Knowledge of procurement, financial oversight, and risk mitigation. - Ability to develop and implement operational strategies. - Experience in setting and tracking performance metrics. - Integrity, professionalism, and a commitment to ongoing improvement. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Join WIG as a Event Content Manager! Introduction Do you believe collaboration between public, private and not-for profit sector can drive growth and prosperity for the UK? Are you interested in being part of the conversation with senior leaders across HMG, business, universities and civil society? Are you passionate about supporting leaders of today and tomorrow to understand how to meaningfully work together on society s biggest issues? About the opportunity As an Event Content Manager, you will conduct exciting public policy research, work with the most senior speakers from across government, business, universities and civil society speaker management, and create engaging content. You would take ownership of a portfolio of 40+ briefings, roundtables, workshops and senior level dinners per year across themes impacting economic growth and prosperity including: infrastructure, skills, net zero, AI and new technology, trade, and regulation. Your mandate is to deliver high-quality, high-impact events, where you will be required to research key policy and economic trends affecting government, business and society, owning the full production life cycle from policy research and agenda setting to speaker acquisition and management etc. You will also collaborate with the marketing and membership functions to ensure that our policy focus for your events programme aligns with membership needs and shifting priorities. This role is critical to our membership offer all our events are highly respected and supported by the organisations membership base and will require a strategic thinker who can ensure that the right policy research is carried out to inform event idea validation. The role will be supported by the Event Operations team who will drive on-the-day logistics. Responsibilities Event content development Lead the content development and planning of your events programme across our themes, this includes: Build compelling agendas Craft key event outcomes Curate engaging and thoughtful speaker briefings Identify and acquire credible, expert speakers Identify and draw in relevant audiences Conduct research on key policy and economic trends affecting sectors across our membership base including market and policy trend analysis, collecting feedback from our members including stakeholder interviews and surveying to inform your event programme. Lead the collaboration across internal teams to recommend and develop effective marketing and communication materials to promote the events programme such as landing pages, eNewsletter segments, and promotional campaigns, taking ownership of all event programme deliverables under your remit. High-impact delivery Take an outcome-based approach to your events programme; looking with a strategic lens to determine what the optimal events format, venue, and host would be to drive high-level dialogue among cross-sector leaders. Design, develop and deliver event content that you will be able to use to generate insightful event write-ups and summaries so we can continue to add tangible value to our members and their sector challenges. Immerse yourself in the sectors by networking with key industry figureheads and build an in-depth understanding of how our themes can drive collaboration across our members. Oversee and liaise with the Event Operations assistant allocated to your event and/or programme to ensure smooth event delivery. Innovation, continuous improvement and collaboration Evaluate and report on content impact and delivery against event outcomes to inform future production cycles and increase audience engagement and satisfaction. Contribute proactively to programme strategy, using evidence-based research to expand your events programme and/or enhance your event content strategy. Collaborate with Business Development team members to optimise member outreach and engagement, leveraging our CRM database to increase our speaker and host portfolio. Demonstrate creativity and innovation when developing and delivering our annual paid events under your remit, exploring and recommending different commercial opportunities such as barter agreements, sponsorships or partnerships with our members Work with the Head of Content and Events to build out a framework for content reports and publications as part of WIGs 5-year strategy. Qualifications Desirable not mandatory: Educated to degree level or equivalent experience Competencies Mission-driven: Proven aptitude to see the big picture with a member-centric approach to all activities. Passionate about the need/importance of collaborating across sectors. Project management: Balanced focus on operational detail without losing sight of the bigger picture. High attention to detail and excellent organisational skills, showcasing a strong ability to multi-task and prioritise. Stakeholder Engagement: Excellent relationship-building skills, with confidence engaging senior leaders across diverse audiences and excellent oral and written communication skills. Collaboration: A strong team player who works effectively across functions, with an understanding of team dynamics. Strategic Thinking: Ability to generate new ideas, innovate, and deliver pragmatic solutions to problems. Managing challenge with a positive and can-do approach and supporting organisational change. Leadership: High emotional intelligence, capable of coaching others and influencing internal and external stakeholders. Comfortable stepping into management roles as needed. Experience 4+ years experience of conference or content development preferably around policy or key business issues. Proven ability of managing the full conference production cycle, including research, agenda setting, speaker acquisition and event management across a variety of themes, including launch and repeat events (ideally from a major conference organiser). Experience working directly with senior executives - understanding their motivators, contextualising their expertise and building meaningful relationships on behalf of a brand/organisation. Demonstrable strategic portfolio development and/or new event/content idea validation across one or more: International relations, politics, political economy, finance, economics or technology. Clear passion for content development, implementing new content strategies to drive audience engagement and interaction and enhance brand awareness and value Advanced project management skills including project launch, progress monitoring, feedback and key learnings in one or more environments: charities, membership/training organisations, public sector or third sector. Deep interest and/or exposure in policymaking, U.K. economic development and government relations.
Sep 04, 2025
Full time
Join WIG as a Event Content Manager! Introduction Do you believe collaboration between public, private and not-for profit sector can drive growth and prosperity for the UK? Are you interested in being part of the conversation with senior leaders across HMG, business, universities and civil society? Are you passionate about supporting leaders of today and tomorrow to understand how to meaningfully work together on society s biggest issues? About the opportunity As an Event Content Manager, you will conduct exciting public policy research, work with the most senior speakers from across government, business, universities and civil society speaker management, and create engaging content. You would take ownership of a portfolio of 40+ briefings, roundtables, workshops and senior level dinners per year across themes impacting economic growth and prosperity including: infrastructure, skills, net zero, AI and new technology, trade, and regulation. Your mandate is to deliver high-quality, high-impact events, where you will be required to research key policy and economic trends affecting government, business and society, owning the full production life cycle from policy research and agenda setting to speaker acquisition and management etc. You will also collaborate with the marketing and membership functions to ensure that our policy focus for your events programme aligns with membership needs and shifting priorities. This role is critical to our membership offer all our events are highly respected and supported by the organisations membership base and will require a strategic thinker who can ensure that the right policy research is carried out to inform event idea validation. The role will be supported by the Event Operations team who will drive on-the-day logistics. Responsibilities Event content development Lead the content development and planning of your events programme across our themes, this includes: Build compelling agendas Craft key event outcomes Curate engaging and thoughtful speaker briefings Identify and acquire credible, expert speakers Identify and draw in relevant audiences Conduct research on key policy and economic trends affecting sectors across our membership base including market and policy trend analysis, collecting feedback from our members including stakeholder interviews and surveying to inform your event programme. Lead the collaboration across internal teams to recommend and develop effective marketing and communication materials to promote the events programme such as landing pages, eNewsletter segments, and promotional campaigns, taking ownership of all event programme deliverables under your remit. High-impact delivery Take an outcome-based approach to your events programme; looking with a strategic lens to determine what the optimal events format, venue, and host would be to drive high-level dialogue among cross-sector leaders. Design, develop and deliver event content that you will be able to use to generate insightful event write-ups and summaries so we can continue to add tangible value to our members and their sector challenges. Immerse yourself in the sectors by networking with key industry figureheads and build an in-depth understanding of how our themes can drive collaboration across our members. Oversee and liaise with the Event Operations assistant allocated to your event and/or programme to ensure smooth event delivery. Innovation, continuous improvement and collaboration Evaluate and report on content impact and delivery against event outcomes to inform future production cycles and increase audience engagement and satisfaction. Contribute proactively to programme strategy, using evidence-based research to expand your events programme and/or enhance your event content strategy. Collaborate with Business Development team members to optimise member outreach and engagement, leveraging our CRM database to increase our speaker and host portfolio. Demonstrate creativity and innovation when developing and delivering our annual paid events under your remit, exploring and recommending different commercial opportunities such as barter agreements, sponsorships or partnerships with our members Work with the Head of Content and Events to build out a framework for content reports and publications as part of WIGs 5-year strategy. Qualifications Desirable not mandatory: Educated to degree level or equivalent experience Competencies Mission-driven: Proven aptitude to see the big picture with a member-centric approach to all activities. Passionate about the need/importance of collaborating across sectors. Project management: Balanced focus on operational detail without losing sight of the bigger picture. High attention to detail and excellent organisational skills, showcasing a strong ability to multi-task and prioritise. Stakeholder Engagement: Excellent relationship-building skills, with confidence engaging senior leaders across diverse audiences and excellent oral and written communication skills. Collaboration: A strong team player who works effectively across functions, with an understanding of team dynamics. Strategic Thinking: Ability to generate new ideas, innovate, and deliver pragmatic solutions to problems. Managing challenge with a positive and can-do approach and supporting organisational change. Leadership: High emotional intelligence, capable of coaching others and influencing internal and external stakeholders. Comfortable stepping into management roles as needed. Experience 4+ years experience of conference or content development preferably around policy or key business issues. Proven ability of managing the full conference production cycle, including research, agenda setting, speaker acquisition and event management across a variety of themes, including launch and repeat events (ideally from a major conference organiser). Experience working directly with senior executives - understanding their motivators, contextualising their expertise and building meaningful relationships on behalf of a brand/organisation. Demonstrable strategic portfolio development and/or new event/content idea validation across one or more: International relations, politics, political economy, finance, economics or technology. Clear passion for content development, implementing new content strategies to drive audience engagement and interaction and enhance brand awareness and value Advanced project management skills including project launch, progress monitoring, feedback and key learnings in one or more environments: charities, membership/training organisations, public sector or third sector. Deep interest and/or exposure in policymaking, U.K. economic development and government relations.
About the Role Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict. MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required. About You The ideal candidate will have Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise.Passion for MAP s mission and commitment to MAP s values. Responsibilities Strategy, vision and leadership Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security. Advise the CEO and SMT on all these areas as well as on legal, governance and related policy matters. Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs. Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical matters under their responsibility at governance meetings. Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation. Provide strategic leadership for supply chain management at MAP to ensure an efficient, effective and accountable supply chain policies and practices that meet MAP s needs. Ensure a robust framework and system for identifying, assessing and mitigating risks across thenorganisation in line with MAP s risk appetite. Lead on the development of MAP s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation. Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility. Maintain continuous lines of communication, keeping the CEO informed of all critical issues. Lead cross-organisational projects in line with organisational strategy and direction. Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach. Represent the organisation externally, as necessary, in areas under the COO s responsibility. Deputise for the CEO as required. Team development/leadership Oversee, direct, and organise the work of the teams under their responsibility. Create a high-performing team that is ambitious and passionate about MAP s vision. Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team. Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals. Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery. Operations Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures. Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees. Ensure strong internal controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation. Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise. Provide analytical support to the CEO and SMT including development of internal management reporting capabilities. Profile Person specification Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise. Entrepreneurial team player who can multitask. Superior management skills: the ability to influence and engage direct and indirect reports and peers. Self-reliant and results-oriented, with good problem-solving skills. Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives. Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP s Board of Trustees, and staff. Ability to operate as an effective tactical as well as strategic thinker. Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt. Passion for MAP s mission and commitment to MAP s values. Terms and conditions This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
Sep 04, 2025
Full time
About the Role Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict. MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required. About You The ideal candidate will have Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise.Passion for MAP s mission and commitment to MAP s values. Responsibilities Strategy, vision and leadership Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security. Advise the CEO and SMT on all these areas as well as on legal, governance and related policy matters. Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs. Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical matters under their responsibility at governance meetings. Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation. Provide strategic leadership for supply chain management at MAP to ensure an efficient, effective and accountable supply chain policies and practices that meet MAP s needs. Ensure a robust framework and system for identifying, assessing and mitigating risks across thenorganisation in line with MAP s risk appetite. Lead on the development of MAP s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation. Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility. Maintain continuous lines of communication, keeping the CEO informed of all critical issues. Lead cross-organisational projects in line with organisational strategy and direction. Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach. Represent the organisation externally, as necessary, in areas under the COO s responsibility. Deputise for the CEO as required. Team development/leadership Oversee, direct, and organise the work of the teams under their responsibility. Create a high-performing team that is ambitious and passionate about MAP s vision. Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team. Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals. Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery. Operations Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures. Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees. Ensure strong internal controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation. Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise. Provide analytical support to the CEO and SMT including development of internal management reporting capabilities. Profile Person specification Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise. Entrepreneurial team player who can multitask. Superior management skills: the ability to influence and engage direct and indirect reports and peers. Self-reliant and results-oriented, with good problem-solving skills. Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives. Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP s Board of Trustees, and staff. Ability to operate as an effective tactical as well as strategic thinker. Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt. Passion for MAP s mission and commitment to MAP s values. Terms and conditions This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
The Belfry Hotel & Resort
Sutton Coldfield, West Midlands
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team. The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. The Ryder Grill The Ryder Grill & Kitchen is a 220 seat restaurant that offers a number of menu options, ranging from our stunning 2 rosette À la Carte menu to chefs table and a Sunday Carvery. The Ryder Grill & Kitchen also benefits from a theatre kitchen where we prepare and cook our steaks and roasts all in view of the guest. Our menus are seasonal so you will learn how we build a menu, cost it and deliver it out to our guests. The restaurant goes into full service and you will work with the rest of the team to deliver up to 300 covers on busy evenings not including starters and desserts. On Sundays we run a carvery menu, Sundays are our busiest day in the restaurant so being on top of your game for this shift will ensure its success. Salary The on-target earning potential for this role is £39,186.44 annual salary, compromising of a base salary of £36,341.00 plus a qualified estimate of £2,845.44 gratuities per annum. About the role As Sous Chef within the Ryder Grill kitchen your day will be focused on ensuring the kitchen brigade are working towards producing the À la Carte menu to a very high, consistent standard. You will also be responsible for: Cooking and delivering beautifully crafted food using the best ingredients sourced from local suppliers Understanding the importance of allergens and dietary safety within your kitchen Responsibility for running a safe and compliant kitchen All temperature logging for hot items and refrigerators to ensure full compliance Running of the kitchen throughout a busy service and providing support to your team to ensure a fast and accurate delivery. Clearing and cleaning of your section and other areas of the kitchen to ensure we remain compliant Ordering stock, write menus alongside the kitchen managers, implement menu ideas Management, training and development Deputising for the Head Chef The ideal candidate will have a minimum of 2 years' of experience in a fine dining kitchen at Sous Chef level or above and possess excellent communication and presentation skills. In addition, you will be: An inspirational leader, a quick thinker and a brilliant communicator Passionate about fine food and working with seasonal ingredients Standards-driven, with a fantastic eye for detail Experienced in taking ownership over your section and wo rking towards guidelines of portion control including weights and measurements and logging all wastage for more accurate GP % Able to develop strong relationships with your team, and colleagues Proficient in understanding of COSHH and HACCP on food storage. Belfry Benefits Learning & Development We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. Wellness We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. Showing our appreciation We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot
Sep 04, 2025
Full time
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team. The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. The Ryder Grill The Ryder Grill & Kitchen is a 220 seat restaurant that offers a number of menu options, ranging from our stunning 2 rosette À la Carte menu to chefs table and a Sunday Carvery. The Ryder Grill & Kitchen also benefits from a theatre kitchen where we prepare and cook our steaks and roasts all in view of the guest. Our menus are seasonal so you will learn how we build a menu, cost it and deliver it out to our guests. The restaurant goes into full service and you will work with the rest of the team to deliver up to 300 covers on busy evenings not including starters and desserts. On Sundays we run a carvery menu, Sundays are our busiest day in the restaurant so being on top of your game for this shift will ensure its success. Salary The on-target earning potential for this role is £39,186.44 annual salary, compromising of a base salary of £36,341.00 plus a qualified estimate of £2,845.44 gratuities per annum. About the role As Sous Chef within the Ryder Grill kitchen your day will be focused on ensuring the kitchen brigade are working towards producing the À la Carte menu to a very high, consistent standard. You will also be responsible for: Cooking and delivering beautifully crafted food using the best ingredients sourced from local suppliers Understanding the importance of allergens and dietary safety within your kitchen Responsibility for running a safe and compliant kitchen All temperature logging for hot items and refrigerators to ensure full compliance Running of the kitchen throughout a busy service and providing support to your team to ensure a fast and accurate delivery. Clearing and cleaning of your section and other areas of the kitchen to ensure we remain compliant Ordering stock, write menus alongside the kitchen managers, implement menu ideas Management, training and development Deputising for the Head Chef The ideal candidate will have a minimum of 2 years' of experience in a fine dining kitchen at Sous Chef level or above and possess excellent communication and presentation skills. In addition, you will be: An inspirational leader, a quick thinker and a brilliant communicator Passionate about fine food and working with seasonal ingredients Standards-driven, with a fantastic eye for detail Experienced in taking ownership over your section and wo rking towards guidelines of portion control including weights and measurements and logging all wastage for more accurate GP % Able to develop strong relationships with your team, and colleagues Proficient in understanding of COSHH and HACCP on food storage. Belfry Benefits Learning & Development We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. Wellness We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. Showing our appreciation We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot
Director Of Operations - Hertfordshire Platform Recruitment has partnered with a leading satellite communications company who are going through an expansion phase. They are looking for a Director of Operations to help them scale and achieve their ambitious goals. This role is crucial for ensuring the smooth and effective management of all UK operations, including facilities, IT and health and safety. Key Responsibilities: + Develop strategies and processes to scale production capabilities + Oversee all UK sites, including maintenance, equipment, and inventories. + Manage and maintain IT infrastructure and cybersecurity strategies. + Managing the operations budget and tracking expenditures Key skills: + Extensive experience managing multi-site facilities. + A track record of successfully scaling production in fast-paced commercial environments. + A strong understanding of IT network management, security protocols and building systems. + Strong stakeholder management. If you feel like you have the right skills and experience for this role, then please apply with a copy of your updated CV.
Sep 04, 2025
Full time
Director Of Operations - Hertfordshire Platform Recruitment has partnered with a leading satellite communications company who are going through an expansion phase. They are looking for a Director of Operations to help them scale and achieve their ambitious goals. This role is crucial for ensuring the smooth and effective management of all UK operations, including facilities, IT and health and safety. Key Responsibilities: + Develop strategies and processes to scale production capabilities + Oversee all UK sites, including maintenance, equipment, and inventories. + Manage and maintain IT infrastructure and cybersecurity strategies. + Managing the operations budget and tracking expenditures Key skills: + Extensive experience managing multi-site facilities. + A track record of successfully scaling production in fast-paced commercial environments. + A strong understanding of IT network management, security protocols and building systems. + Strong stakeholder management. If you feel like you have the right skills and experience for this role, then please apply with a copy of your updated CV.
Are you a passionate and detail-oriented individual looking to make your mark in the travel industry? Our client, a leading DMC within the UK & Ireland travel market, is seeking a Full-time Product Executive to join their dynamic Product team in West London. This is a hybrid role, offering the flexibility of working from home and the office, with a competitive salary of 27,000- 28,000 per annum. As a Product Executive, you'll play a crucial role in supporting our client's product strategy, ensuring the smooth loading and maintenance of hotel contracts, special offers, product proposals, and other contracting tasks. Your keen eye for detail and excellent organisational skills will be invaluable in maintaining accurate product data and investigating any discrepancies. You'll have the opportunity to research new product opportunities within the UK & Ireland, conduct competitor analysis, and contribute to the development of supplier relationships. Working closely with the Director of Contracting and Group Operations, you'll provide essential administrative support and assist with ad-hoc tasks and queries. Our client is looking for a positive thinker with a genuine passion for the travel industry. You should be resourceful, practical, and solutions-focused, with the ability to thrive under pressure. Strong organisational and time management skills are a must, as is excellent accuracy and attention to detail, especially when it comes to data entry. As a true team player, you'll have great interpersonal skills and be able to collaborate effectively with colleagues across the organisation. Adaptability is key in this fast-paced environment, and you should be confident in using Microsoft Word, Excel, and Outlook. Experience with travel reservations systems or databases is preferred, and knowledge of the UK & Ireland is advantageous. Fluent written and spoken English is essential. In return for your dedication and hard work, our client offers a competitive salary, a supportive and inclusive work environment, and the chance to be part of a passionate team shaping the future of travel in the UK & Ireland. If you're ready to take the next step in your travel industry career, we'd love to hear from you. Please apply for this exciting opportunity via our website using the application form provided. Don't miss your chance to join a dynamic team and make a real impact in the world of travel! Key Requirements: Positive thinker with a genuine passion for the travel industry Resourceful, practical, and solutions-focused Strong organisational and time management skills Excellent accuracy and attention to detail, especially in data entry True team player with great interpersonal skills Adaptable and able to thrive under pressure Confident in Microsoft Word, Excel, and Outlook Experience with travel reservations systems/databases preferred Knowledge of the UK & Ireland is advantageous Fluent written and spoken English is essential
Sep 04, 2025
Full time
Are you a passionate and detail-oriented individual looking to make your mark in the travel industry? Our client, a leading DMC within the UK & Ireland travel market, is seeking a Full-time Product Executive to join their dynamic Product team in West London. This is a hybrid role, offering the flexibility of working from home and the office, with a competitive salary of 27,000- 28,000 per annum. As a Product Executive, you'll play a crucial role in supporting our client's product strategy, ensuring the smooth loading and maintenance of hotel contracts, special offers, product proposals, and other contracting tasks. Your keen eye for detail and excellent organisational skills will be invaluable in maintaining accurate product data and investigating any discrepancies. You'll have the opportunity to research new product opportunities within the UK & Ireland, conduct competitor analysis, and contribute to the development of supplier relationships. Working closely with the Director of Contracting and Group Operations, you'll provide essential administrative support and assist with ad-hoc tasks and queries. Our client is looking for a positive thinker with a genuine passion for the travel industry. You should be resourceful, practical, and solutions-focused, with the ability to thrive under pressure. Strong organisational and time management skills are a must, as is excellent accuracy and attention to detail, especially when it comes to data entry. As a true team player, you'll have great interpersonal skills and be able to collaborate effectively with colleagues across the organisation. Adaptability is key in this fast-paced environment, and you should be confident in using Microsoft Word, Excel, and Outlook. Experience with travel reservations systems or databases is preferred, and knowledge of the UK & Ireland is advantageous. Fluent written and spoken English is essential. In return for your dedication and hard work, our client offers a competitive salary, a supportive and inclusive work environment, and the chance to be part of a passionate team shaping the future of travel in the UK & Ireland. If you're ready to take the next step in your travel industry career, we'd love to hear from you. Please apply for this exciting opportunity via our website using the application form provided. Don't miss your chance to join a dynamic team and make a real impact in the world of travel! Key Requirements: Positive thinker with a genuine passion for the travel industry Resourceful, practical, and solutions-focused Strong organisational and time management skills Excellent accuracy and attention to detail, especially in data entry True team player with great interpersonal skills Adaptable and able to thrive under pressure Confident in Microsoft Word, Excel, and Outlook Experience with travel reservations systems/databases preferred Knowledge of the UK & Ireland is advantageous Fluent written and spoken English is essential
Senior Operations Director Soft Services (Cleaning FM) Location: London Salary: £80,000 - £100,000 + car + Bonus + Benefits Industry: Facilities Management Soft Services (Cleaning) Employment Type: Full-Time, Permanent About the Role We are seeking a high-calibre Senior Operations Director with deep expertise in soft services facilities management , specifically across large-scale commercial cleaning operations . You will act as the senior strategic lead across a £20 mil plus portfolio, overseeing the delivery, commercial performance, and operational effectiveness of our service contracts. With a key focus on driving operational efficiency, commercial success, and stakeholder alignment, this is a critical leadership role for a top-tier operator. As part of the senior leadership team, you ll shape and deliver divisional-wide performance strategies, ensure compliance and service quality, and lead high-performing teams to meet ambitious commercial and service objectives. Your strong commercial acumen and operational excellence will help us continue to grow sustainably while ensuring our customers receive industry-leading service. Key Responsibilities Leadership & Strategic Direction: Set the vision and lead the strategic operational planning across a national cleaning portfolio. Ensure teams are aligned to organisational goals and customer expectations, driving a culture of excellence and continuous improvement. Client Engagement & Relationship Management: Lead high-level engagement with key clients and stakeholders through regular reviews, strategic discussions, and performance presentations. Be a trusted point of contact and escalation for commercial and operational matters. Operational Oversight: Monitor service delivery across multiple high-value contracts, ensuring that key performance indicators (KPIs), service-level agreements (SLAs), and compliance standards are consistently met or exceeded. Commercial & Financial Accountability: Own the P&L across a portfolio valued at £20m+, identifying cost-saving opportunities and driving profitability. Lead commercial reviews and support pricing strategies, tender responses, and acquisition assessments. Team Development & Performance Management: Mentor, guide, and support a large and diverse operational team. Promote leadership capability across the business and ensure succession planning, skills development, and high engagement levels. Operational Excellence & Quality Assurance: Drive standards across safety, quality, and sustainability. Conduct regular site audits and leverage performance data to identify areas for innovation, efficiency, and optimisation. Change Leadership & Integration: Lead business transformation initiatives, including new contract mobilisations, change programmes, and acquisition integrations. Ensure seamless service delivery and cultural alignment through times of change. Skills & Experience Required A strong background in senior operations leadership within soft services FM , with a heavy emphasis on cleaning services . Proven ability to manage and grow a £20m+ business portfolio , driving operational efficiency, margin growth, and customer satisfaction. Demonstrable experience of managing commercial risk, pricing strategies, and P&L responsibility in a complex, multi-site environment. Successful track record of leading and integrating acquisitions , delivering stability and commercial performance during transitional periods. Ability to inspire, lead, and mentor large operational teams, with excellent people leadership skills and experience in performance management and cultural development. Deep commercial insight with the ability to assess data, spot inefficiencies, and implement actionable solutions at pace. Experience working with clients in regulated sectors (e.g., healthcare, education, public sector) is desirable. High-level communication skills with the ability to influence at executive level, both internally and externally. What You ll Bring Strategic thinking with a hands-on approach. Commercially savvy, financially astute, and numbers-driven. Calm under pressure with excellent decision-making ability. People-first mindset with a passion for leadership and development. Resilience, ambition, and integrity in equal measure. Why Join Us? This is an opportunity to join a leading FM provider undergoing significant growth and transformation. You'll be empowered to shape operational direction and influence the broader strategy while working with a talented senior team. We re committed to building an inclusive, values-driven culture with real focus on innovation and service delivery. Apply Now to take the next step in your leadership career with a company that rewards strategic thinking, operational excellence, and commercial impact.
Sep 04, 2025
Full time
Senior Operations Director Soft Services (Cleaning FM) Location: London Salary: £80,000 - £100,000 + car + Bonus + Benefits Industry: Facilities Management Soft Services (Cleaning) Employment Type: Full-Time, Permanent About the Role We are seeking a high-calibre Senior Operations Director with deep expertise in soft services facilities management , specifically across large-scale commercial cleaning operations . You will act as the senior strategic lead across a £20 mil plus portfolio, overseeing the delivery, commercial performance, and operational effectiveness of our service contracts. With a key focus on driving operational efficiency, commercial success, and stakeholder alignment, this is a critical leadership role for a top-tier operator. As part of the senior leadership team, you ll shape and deliver divisional-wide performance strategies, ensure compliance and service quality, and lead high-performing teams to meet ambitious commercial and service objectives. Your strong commercial acumen and operational excellence will help us continue to grow sustainably while ensuring our customers receive industry-leading service. Key Responsibilities Leadership & Strategic Direction: Set the vision and lead the strategic operational planning across a national cleaning portfolio. Ensure teams are aligned to organisational goals and customer expectations, driving a culture of excellence and continuous improvement. Client Engagement & Relationship Management: Lead high-level engagement with key clients and stakeholders through regular reviews, strategic discussions, and performance presentations. Be a trusted point of contact and escalation for commercial and operational matters. Operational Oversight: Monitor service delivery across multiple high-value contracts, ensuring that key performance indicators (KPIs), service-level agreements (SLAs), and compliance standards are consistently met or exceeded. Commercial & Financial Accountability: Own the P&L across a portfolio valued at £20m+, identifying cost-saving opportunities and driving profitability. Lead commercial reviews and support pricing strategies, tender responses, and acquisition assessments. Team Development & Performance Management: Mentor, guide, and support a large and diverse operational team. Promote leadership capability across the business and ensure succession planning, skills development, and high engagement levels. Operational Excellence & Quality Assurance: Drive standards across safety, quality, and sustainability. Conduct regular site audits and leverage performance data to identify areas for innovation, efficiency, and optimisation. Change Leadership & Integration: Lead business transformation initiatives, including new contract mobilisations, change programmes, and acquisition integrations. Ensure seamless service delivery and cultural alignment through times of change. Skills & Experience Required A strong background in senior operations leadership within soft services FM , with a heavy emphasis on cleaning services . Proven ability to manage and grow a £20m+ business portfolio , driving operational efficiency, margin growth, and customer satisfaction. Demonstrable experience of managing commercial risk, pricing strategies, and P&L responsibility in a complex, multi-site environment. Successful track record of leading and integrating acquisitions , delivering stability and commercial performance during transitional periods. Ability to inspire, lead, and mentor large operational teams, with excellent people leadership skills and experience in performance management and cultural development. Deep commercial insight with the ability to assess data, spot inefficiencies, and implement actionable solutions at pace. Experience working with clients in regulated sectors (e.g., healthcare, education, public sector) is desirable. High-level communication skills with the ability to influence at executive level, both internally and externally. What You ll Bring Strategic thinking with a hands-on approach. Commercially savvy, financially astute, and numbers-driven. Calm under pressure with excellent decision-making ability. People-first mindset with a passion for leadership and development. Resilience, ambition, and integrity in equal measure. Why Join Us? This is an opportunity to join a leading FM provider undergoing significant growth and transformation. You'll be empowered to shape operational direction and influence the broader strategy while working with a talented senior team. We re committed to building an inclusive, values-driven culture with real focus on innovation and service delivery. Apply Now to take the next step in your leadership career with a company that rewards strategic thinking, operational excellence, and commercial impact.
Anderson Knight is delighted to be partnering with a leading client in Ayrshire to appoint a Financial Controller. With operations across the UK and Ireland, our client is recognised for their commitment to service, people-focused culture, and investment in cutting-edge technology and capital projects. This vacancy arises due to an internal promotion and represents an excellent opportunity for a commercially astute and results-driven finance professional. Reporting directly to the Group Head of Finance, the Financial Controller will provide financial leadership, oversee management and statutory reporting, and play a key role in supporting business performance. The key duties of this role will include: Lead a finance team of 6 finance / admin staff Full ownership of Monthly Management Accounts, reporting and cashflow forecasting Manage balance sheet controls, and statutory processes Lead the annual budget cycle reporting on variance analysis Improve financial processes, systems and controls Provide strong business support to the Executive Management Team, whilst offering a full commercial insight Collaborate with sales and operational teams to ensure business continuity The ideal candidate profile: The ideal candidate will be a fully Qualified Accountant with a minimum of 3 years PQE, you will be a dynamic and commercial individual who can operate at all levels. Fully Qualified CA/ACCA/CIMA Experience of working in an ERP environment Resilience and capable of working under pressure and to tight financial deadlines Excellent analytical skills and problem solving ability with high accuracy Strong business acumen Excellent planning and organisational skills, ability to multi tasks, plan and prioritise work schedules In return our client offers an excellent hands on leadership role, working within a dynamic and successful operation.
Sep 04, 2025
Full time
Anderson Knight is delighted to be partnering with a leading client in Ayrshire to appoint a Financial Controller. With operations across the UK and Ireland, our client is recognised for their commitment to service, people-focused culture, and investment in cutting-edge technology and capital projects. This vacancy arises due to an internal promotion and represents an excellent opportunity for a commercially astute and results-driven finance professional. Reporting directly to the Group Head of Finance, the Financial Controller will provide financial leadership, oversee management and statutory reporting, and play a key role in supporting business performance. The key duties of this role will include: Lead a finance team of 6 finance / admin staff Full ownership of Monthly Management Accounts, reporting and cashflow forecasting Manage balance sheet controls, and statutory processes Lead the annual budget cycle reporting on variance analysis Improve financial processes, systems and controls Provide strong business support to the Executive Management Team, whilst offering a full commercial insight Collaborate with sales and operational teams to ensure business continuity The ideal candidate profile: The ideal candidate will be a fully Qualified Accountant with a minimum of 3 years PQE, you will be a dynamic and commercial individual who can operate at all levels. Fully Qualified CA/ACCA/CIMA Experience of working in an ERP environment Resilience and capable of working under pressure and to tight financial deadlines Excellent analytical skills and problem solving ability with high accuracy Strong business acumen Excellent planning and organisational skills, ability to multi tasks, plan and prioritise work schedules In return our client offers an excellent hands on leadership role, working within a dynamic and successful operation.
Programme Manager - Proprietary Lending Platform Location: London (Hybrid - 2/3 days onsite) Salary: £115,000-£120,000 + 20% bonus, 17.5% pension Type: Permanent The Opportunity We're partnering with a leading bank on a major transformation programme: the build and migration of a proprietary lending platform that will replace legacy systems and sit at the heart of their future banking operations. This is a high-profile programme where you'll work closely with senior leadership, delivering change that impacts core banking operations and the bank's own lending portfolio. It's an opportunity to take ownership of a complex programme, influence decision-making, and ultimately play a pivotal role in shaping the bank's future technology landscape. The Role As Programme Manager, you'll: Lead delivery of the new lending platform programme, ensuring governance, risk, and regulatory standards are embedded. Manage a matrixed team of 12-15 (mix of onshore and offshore), working across lending, governance, and process simplification initiatives. Partner with senior stakeholders to communicate complex technical and business issues in simple, actionable terms. Drive process improvement and simplification across lending operations, while preparing to extend into the wider change portfolio once lending workstream is completed. Report into senior leadership, providing visibility, assurance, and strategic direction. What We're Looking For Proven experience as a Programme Manager in banking or financial services . Strong knowledge of core banking systems ; lending platform exposure is highly desirable. Excellent communication and stakeholder management skills - able to influence at executive level. Track record in governance, risk management, and regulatory programmes . Ability to lead matrixed teams and work across multiple business areas. Comfortable in environments moving from legacy systems to proprietary platforms . RSG Plc is acting as an Employment Agency in relation to this vacancy.
Sep 04, 2025
Full time
Programme Manager - Proprietary Lending Platform Location: London (Hybrid - 2/3 days onsite) Salary: £115,000-£120,000 + 20% bonus, 17.5% pension Type: Permanent The Opportunity We're partnering with a leading bank on a major transformation programme: the build and migration of a proprietary lending platform that will replace legacy systems and sit at the heart of their future banking operations. This is a high-profile programme where you'll work closely with senior leadership, delivering change that impacts core banking operations and the bank's own lending portfolio. It's an opportunity to take ownership of a complex programme, influence decision-making, and ultimately play a pivotal role in shaping the bank's future technology landscape. The Role As Programme Manager, you'll: Lead delivery of the new lending platform programme, ensuring governance, risk, and regulatory standards are embedded. Manage a matrixed team of 12-15 (mix of onshore and offshore), working across lending, governance, and process simplification initiatives. Partner with senior stakeholders to communicate complex technical and business issues in simple, actionable terms. Drive process improvement and simplification across lending operations, while preparing to extend into the wider change portfolio once lending workstream is completed. Report into senior leadership, providing visibility, assurance, and strategic direction. What We're Looking For Proven experience as a Programme Manager in banking or financial services . Strong knowledge of core banking systems ; lending platform exposure is highly desirable. Excellent communication and stakeholder management skills - able to influence at executive level. Track record in governance, risk management, and regulatory programmes . Ability to lead matrixed teams and work across multiple business areas. Comfortable in environments moving from legacy systems to proprietary platforms . RSG Plc is acting as an Employment Agency in relation to this vacancy.
The Belfry Hotel & Resort
Sutton Coldfield, West Midlands
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team. We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025. With a substantial investment in excess of £80 million, we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. Salary The on-target earning potential for this role is £21,184.80, comprising a base rate of £19,796.40 supplemented by an estimated £1,388.40 in gratuities, ensuring a rewarding compensation package. About the role This role is contracted at 30 hours, working 3 days over any 7. As our Canteen Chef, you'll be responsible for preparing high-quality, nutritious meals for our employees. Working in a fast-paced kitchen environment, you'll plan and cook daily menus, maintain excellent hygiene standards, and ensure a positive experience for every team member who visits the canteen. Key Responsibilities Prepare and serve freshly cooked meals for staff Plan menus that are balanced, varied, and cost-effective Ensure all food safety and hygiene standards are consistently maintained Monitor stock levels and place food orders as required Keep the kitchen clean, organised, and compliant with health and safety guidelines Work collaboratively with the wider kitchen team and other departments About you Previous experience as a chef or cook, ideally in a staff canteen, hotel, or high-volume kitchen A genuine passion for food and service Strong understanding of food hygiene regulations Reliable, organised, and able to work independently Positive attitude and team-focused mindset Belfry Benefits Learning & Development We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. Wellness We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. Showing our appreciation We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts. Making a difference We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions. Our Values Working here is more than 'just a job': we are a community that values each individual's contribution and growth, whilst supporting each other's success - regardless of department or role. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - aren't just words; they're the foundation of our culture
Sep 04, 2025
Full time
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team. We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025. With a substantial investment in excess of £80 million, we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. Salary The on-target earning potential for this role is £21,184.80, comprising a base rate of £19,796.40 supplemented by an estimated £1,388.40 in gratuities, ensuring a rewarding compensation package. About the role This role is contracted at 30 hours, working 3 days over any 7. As our Canteen Chef, you'll be responsible for preparing high-quality, nutritious meals for our employees. Working in a fast-paced kitchen environment, you'll plan and cook daily menus, maintain excellent hygiene standards, and ensure a positive experience for every team member who visits the canteen. Key Responsibilities Prepare and serve freshly cooked meals for staff Plan menus that are balanced, varied, and cost-effective Ensure all food safety and hygiene standards are consistently maintained Monitor stock levels and place food orders as required Keep the kitchen clean, organised, and compliant with health and safety guidelines Work collaboratively with the wider kitchen team and other departments About you Previous experience as a chef or cook, ideally in a staff canteen, hotel, or high-volume kitchen A genuine passion for food and service Strong understanding of food hygiene regulations Reliable, organised, and able to work independently Positive attitude and team-focused mindset Belfry Benefits Learning & Development We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. Wellness We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. Showing our appreciation We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts. Making a difference We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions. Our Values Working here is more than 'just a job': we are a community that values each individual's contribution and growth, whilst supporting each other's success - regardless of department or role. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - aren't just words; they're the foundation of our culture
The Belfry Hotel & Resort
Sutton Coldfield, West Midlands
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team. The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. Maintenance The maintenance team ensure our Resort is at its very best for our guests and teams, to allow for the effective operation of facilities within the hotel. The team are proactive with repairs requiring multi-skilled abilities due to the varied nature of the work they carry out. Whilst the team works autonomously in a fast-paced environment, they liaise and communicate with every single department in the resort Salary The on-target earning potential for this role is £33,653.03 annual salary, compromising of a base salary of £32,425.83 plus a qualified estimate of £1,227.20 gratuities per annum. About the role This role is for 45 hours per week, working a variety of shifts, and will include weekends and evenings. As Maintenance Supervisor, you will support the Chief Engineer and Engineering Manager in the day-to-day running of the department, ensuring the resort is maintained to the highest standards. Alongside your own maintenance tasks, you will take on supervisory responsibilities, helping to coordinate the team's workload and ensuring smooth operation across shifts. You will also be responsible for: Supporting the Manager and Head of Department with the allocation and monitoring of tasks across the engineering team Assisting in the training and development of team members to ensure consistent standards are met Carrying out PPM checks in all front of house and back of house areas in line with resort requirements Conducting weekly, monthly, and quarterly compliance checks to maintain safety and regulatory standards Managing and responding to reactive maintenance issues in a timely and professional manner Ensuring all work is completed with attention to detail and in accordance with Health & Safety, Food Safety, and Fire Safety guidelines Safeguarding resort property and assets at all times About you The ideal candidate will have previous experience in a similar role within a hospitality or commercial environment and be confident taking on additional responsibilities to support team leadership. In addition to this, you will have: A strong understanding of maintenance operations and relevant technical knowledge A proactive and hands-on approach with excellent problem-solving skills Experience or confidence in supervising a small team or acting as a team lead on shift The ability to prioritise workload and maintain high standards under pressure Strong organisational skills and a commitment to property safety and guest satisfaction Computer literacy is preferred, although full systems training will be provided A flexible and collaborative attitude, with excellent communication skills Belfry Benefits Learning & Development We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. Wellness We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. Showing our appreciation We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts. Making a difference We
Sep 04, 2025
Full time
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team. The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. Maintenance The maintenance team ensure our Resort is at its very best for our guests and teams, to allow for the effective operation of facilities within the hotel. The team are proactive with repairs requiring multi-skilled abilities due to the varied nature of the work they carry out. Whilst the team works autonomously in a fast-paced environment, they liaise and communicate with every single department in the resort Salary The on-target earning potential for this role is £33,653.03 annual salary, compromising of a base salary of £32,425.83 plus a qualified estimate of £1,227.20 gratuities per annum. About the role This role is for 45 hours per week, working a variety of shifts, and will include weekends and evenings. As Maintenance Supervisor, you will support the Chief Engineer and Engineering Manager in the day-to-day running of the department, ensuring the resort is maintained to the highest standards. Alongside your own maintenance tasks, you will take on supervisory responsibilities, helping to coordinate the team's workload and ensuring smooth operation across shifts. You will also be responsible for: Supporting the Manager and Head of Department with the allocation and monitoring of tasks across the engineering team Assisting in the training and development of team members to ensure consistent standards are met Carrying out PPM checks in all front of house and back of house areas in line with resort requirements Conducting weekly, monthly, and quarterly compliance checks to maintain safety and regulatory standards Managing and responding to reactive maintenance issues in a timely and professional manner Ensuring all work is completed with attention to detail and in accordance with Health & Safety, Food Safety, and Fire Safety guidelines Safeguarding resort property and assets at all times About you The ideal candidate will have previous experience in a similar role within a hospitality or commercial environment and be confident taking on additional responsibilities to support team leadership. In addition to this, you will have: A strong understanding of maintenance operations and relevant technical knowledge A proactive and hands-on approach with excellent problem-solving skills Experience or confidence in supervising a small team or acting as a team lead on shift The ability to prioritise workload and maintain high standards under pressure Strong organisational skills and a commitment to property safety and guest satisfaction Computer literacy is preferred, although full systems training will be provided A flexible and collaborative attitude, with excellent communication skills Belfry Benefits Learning & Development We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. Wellness We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. Showing our appreciation We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts. Making a difference We
Lead a global finance function through transformation Are you a strategic finance leader who thrives in a dynamic, purpose-driven environment? We are seeking an Interim Finance Director to guide the international finance function of a global charity through an exciting period of growth and change. About the organisation This is a truly global charity with operations in multiple countries and a reputation for making a lasting difference. You'll be joining a collaborative and inclusive senior leadership team, working with passionate colleagues united by a clear mission and values. About the role Interim Finance Director Competitive salary: £80k - £95k Contract: 12-month contract, London (Hybrid/fully remote) Duration: 6 months fixed term contract As Interim Finance Director, you will play a pivotal role in strengthening and shaping the international finance function. Working closely with the CEO and senior leadership team, you will: Lead the international finance team, ensuring accurate and insightful budgeting, forecasting and reporting . Drive improvements in financial strategy, processes and transparency , empowering stakeholders to make data-driven decisions. Provide high-level analysis and strategic advice to the Board, CEO and global leaders. Oversee statutory reporting for the UK entity, ensuring compliance with SORP FRS102. Foster a globally integrated finance team, championing collaboration across regions. Play a key part in reviewing and developing the structure of the Finance Team during 2025. This is a unique opportunity to combine your professional expertise with a role that has international scope and impact. About you To succeed in this role, you will bring: A recognised CCAB qualification (ACA, ACCA, CIMA or equivalent). Significant experience leading finance functions in UK charities of comparable size and complexity, ideally within an international environment. Strong technical knowledge, including UK charity accounting (SORP FRS102) and statutory returns. Proven ability to influence at senior level, providing strategic insight and building trust. A track record of leading diverse teams, with confidence working across international contexts and multiple currencies. You'll be a collaborative leader with excellent communication skills, capable of empowering others and aligning financial strategy with global priorities. Why join? You'll be part of a global organisation at a pivotal time, surrounded by committed colleagues who value innovation, inclusion and growth. You will also benefit from: Hybrid/remote working and international collaboration. A supportive, forward-thinking team culture. The chance to make a measurable difference through your financial expertise. How to apply Please email your CV to We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Sep 04, 2025
Full time
Lead a global finance function through transformation Are you a strategic finance leader who thrives in a dynamic, purpose-driven environment? We are seeking an Interim Finance Director to guide the international finance function of a global charity through an exciting period of growth and change. About the organisation This is a truly global charity with operations in multiple countries and a reputation for making a lasting difference. You'll be joining a collaborative and inclusive senior leadership team, working with passionate colleagues united by a clear mission and values. About the role Interim Finance Director Competitive salary: £80k - £95k Contract: 12-month contract, London (Hybrid/fully remote) Duration: 6 months fixed term contract As Interim Finance Director, you will play a pivotal role in strengthening and shaping the international finance function. Working closely with the CEO and senior leadership team, you will: Lead the international finance team, ensuring accurate and insightful budgeting, forecasting and reporting . Drive improvements in financial strategy, processes and transparency , empowering stakeholders to make data-driven decisions. Provide high-level analysis and strategic advice to the Board, CEO and global leaders. Oversee statutory reporting for the UK entity, ensuring compliance with SORP FRS102. Foster a globally integrated finance team, championing collaboration across regions. Play a key part in reviewing and developing the structure of the Finance Team during 2025. This is a unique opportunity to combine your professional expertise with a role that has international scope and impact. About you To succeed in this role, you will bring: A recognised CCAB qualification (ACA, ACCA, CIMA or equivalent). Significant experience leading finance functions in UK charities of comparable size and complexity, ideally within an international environment. Strong technical knowledge, including UK charity accounting (SORP FRS102) and statutory returns. Proven ability to influence at senior level, providing strategic insight and building trust. A track record of leading diverse teams, with confidence working across international contexts and multiple currencies. You'll be a collaborative leader with excellent communication skills, capable of empowering others and aligning financial strategy with global priorities. Why join? You'll be part of a global organisation at a pivotal time, surrounded by committed colleagues who value innovation, inclusion and growth. You will also benefit from: Hybrid/remote working and international collaboration. A supportive, forward-thinking team culture. The chance to make a measurable difference through your financial expertise. How to apply Please email your CV to We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Community Therapy Services Manager Location: Central Hub - Unit 9 Brewery Yard, Deva City Office Park, Trinity Way, Salford, M3 7BB (satnav: M3 7BD) Contract Type: Permanent Full Time (Reduced hours will be considered) Closing Date: 14/09/25 About Us We Are Survivors, are a survivor focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual abuse, rape and sexual exploitation across Greater Manchester providing access to quality assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model. Our vision is to have A society where NO male survivor is left behind About the Role We're looking for a Therapy Manager to join the team. Leading a team of trauma-informed therapists while delivering trauma-informed therapeutic services. We are a dynamic service with a holistic service model, so the senior role is supporting wider than just direct delivery. You'll play a key role in supporting clients, managing communications, supporting volunteers/placements. You will work closely with our community development team and criminal justice teams to ensure survivors have access to the right support. All staff have a thematic leadership area to expand the organisations knowledge in areas impacting male survivors and their loved ones. About You You ll be someone who is a qualified and experienced therapist working with trauma with a background of leading effective teams. We re especially keen to hear from people with experience in working with men, sexual harms and supporting therapist and trainees, but we value transferable skills too. If you're passionate about creating a society where no male survivor is left behind, this could be the role for you. Why Join Us? a competitive salary. annual leave package with incremental rises plus bank holidays. company sick pay. Birthday annual leave. monthly clinical supervision. pension contribution. and a range of discount and benefit programmes. How to Apply In your supporting statement we want you to answer these two questions: How can your experience support male survivors thrive? How you meet the role profile, ensure you answer ALL elements in your CV or supporting statement? Interviews are expected to take place on 25th and 26th September, we reserve the right to interview and close the recruitment process early if satisfactory applicants. Equal Opportunities We are proud to be an equal opportunities employer. We actively encourage applications from people with lived experience, people from underrepresented backgrounds, and those who identify as LGBTQ+, disabled, or from Black, Asian or minoritised communities. We are also a Ban The Box Employer and will always give people with criminal records a fair chance to compete for our available roles. We will only ask about criminal convictions in the later stages of our recruitment processes to ensure we are recruiting off of skill, experience and ability before anything else. Role Purpose To manage specific services and teams, ensuring the provision of quality assured support services to male survivors and their loved ones. Main Duties and Responsibilities • To manage the operational and clinical duty of care for support services • To maintain the safe and inclusive provision of spaces for all clients • To provide Line Management, guidance and professional and pastoral support to all client facing services staff and volunteers • To effectively lead and successfully manage the provision of client services, as designed and governed by the organisaton, including ensuring KPIs are met and data handling and reporting is accurate. • To ensure that all services managed, effectively record and identify threats and trends that will result in responding effectively to meet clients needs. • To maintain and deliver relevant services to a small caseload of clients. • Manage and deliver specific projects as directed and agreed by the Executive Team. • To support the further development of the services that meet clients needs. Organisational Core Responsibilities • Stringently uphold the organisation s values of transparency, integrity, understanding and responsiveness throughout your work and your representation of We Are Survivors. • Honour a commitment to diversity, inclusion, and anti-oppressive practice and work positively and inclusively with everyone so that We Are Survivors provides a workplace that does not discriminate against people on the ground of their age, sexuality, religion or belief, race, gender, or disabilities. • Ensure 100% of the work you carry out is for the achievement of the mission to break the silence of the sexual abuse, rape and sexual exploitation of boys & men and support them and their loved ones to engage in positive healing, free from the impact of abuse and vision a society where no male survivor is left behind . • Maintain strict confidentiality boundaries as you have access to sensitive, restricted, and classified information; and ensure that you are fully compliant with all information governance policies set by the organisation and/or Information Commissioners Office • Respect individuals right to anonymity within and outside of the organisation. • Fully comply with all professional external frameworks, charters or practice standards that We Are Survivors subscribes to, is a member of, or carries. • Fully comply with the organisations standard operating procedures / quality assurance, guidelines, policies, and procedures, including all accurate recording of information and ensuring you do not act to compromise the organisational standards or any formal QA Accreditation. • Remain aware at all times of your responsibilities for your own health and safety, for the Health and Safety of those directly responsible to you, your work colleagues and any others who may be affected by the operations under your responsibility or control. • Ensure you comply with all requirements identified within infection control measures and risk management, both nationally and locally. • To work flexibly in the interests of the organisation, which may include undertaking other duties provided that these are appropriate to your background, skills and abilities. Person Specification The following attributes are Essential for this role: Registration: • BACP, BABCP, UKCP, NCS, BPS or HCPC registered Qualifications: • Diploma in Counselling / Psychotherapy or equivalent • Safeguarding Children and Adults Level 3 Knowledge and Experience: • Understanding of issues relating to rape and sexual assault. • Experience of leading a team. • Experience in delivering engaging workshops to a variety of audiences. • Previous experiences of working within a highly confidential setting. • Experience in data management and information governance. Skills : • Ability to prioritise own workload. • Good written, verbal and interpersonal communication skills. • Proficient in the use of Microsoft Office Suite, or equivalent, and electronic database system The following attributes are Desirable for this role: Registration: • BACP Accredited or equivalent. Qualifications: • Masters in counselling or Psychotherapy. • Qualified in EMDR and/or PG Dip in CBT. • Qualification relevant to role Knowledge and Experience: • Knowledge of current support services in the UK that meet the needs of male identified victims/survivors of sexual violence. • Understanding of the legal framework for victims of sexual abuse, rape and sexual exploitation. • Previous experience of working with male identified victims/survivors of sexual violence. • Previous experience of working within a highly confidential setting, adhering to data governance. • Previous experience of working within the voluntary, community or social enterprise (VCSE) sector. Skills: • A commitment to diversity, inclusion and anti-oppressive practice. • Mentoring.
Sep 04, 2025
Full time
Community Therapy Services Manager Location: Central Hub - Unit 9 Brewery Yard, Deva City Office Park, Trinity Way, Salford, M3 7BB (satnav: M3 7BD) Contract Type: Permanent Full Time (Reduced hours will be considered) Closing Date: 14/09/25 About Us We Are Survivors, are a survivor focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual abuse, rape and sexual exploitation across Greater Manchester providing access to quality assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model. Our vision is to have A society where NO male survivor is left behind About the Role We're looking for a Therapy Manager to join the team. Leading a team of trauma-informed therapists while delivering trauma-informed therapeutic services. We are a dynamic service with a holistic service model, so the senior role is supporting wider than just direct delivery. You'll play a key role in supporting clients, managing communications, supporting volunteers/placements. You will work closely with our community development team and criminal justice teams to ensure survivors have access to the right support. All staff have a thematic leadership area to expand the organisations knowledge in areas impacting male survivors and their loved ones. About You You ll be someone who is a qualified and experienced therapist working with trauma with a background of leading effective teams. We re especially keen to hear from people with experience in working with men, sexual harms and supporting therapist and trainees, but we value transferable skills too. If you're passionate about creating a society where no male survivor is left behind, this could be the role for you. Why Join Us? a competitive salary. annual leave package with incremental rises plus bank holidays. company sick pay. Birthday annual leave. monthly clinical supervision. pension contribution. and a range of discount and benefit programmes. How to Apply In your supporting statement we want you to answer these two questions: How can your experience support male survivors thrive? How you meet the role profile, ensure you answer ALL elements in your CV or supporting statement? Interviews are expected to take place on 25th and 26th September, we reserve the right to interview and close the recruitment process early if satisfactory applicants. Equal Opportunities We are proud to be an equal opportunities employer. We actively encourage applications from people with lived experience, people from underrepresented backgrounds, and those who identify as LGBTQ+, disabled, or from Black, Asian or minoritised communities. We are also a Ban The Box Employer and will always give people with criminal records a fair chance to compete for our available roles. We will only ask about criminal convictions in the later stages of our recruitment processes to ensure we are recruiting off of skill, experience and ability before anything else. Role Purpose To manage specific services and teams, ensuring the provision of quality assured support services to male survivors and their loved ones. Main Duties and Responsibilities • To manage the operational and clinical duty of care for support services • To maintain the safe and inclusive provision of spaces for all clients • To provide Line Management, guidance and professional and pastoral support to all client facing services staff and volunteers • To effectively lead and successfully manage the provision of client services, as designed and governed by the organisaton, including ensuring KPIs are met and data handling and reporting is accurate. • To ensure that all services managed, effectively record and identify threats and trends that will result in responding effectively to meet clients needs. • To maintain and deliver relevant services to a small caseload of clients. • Manage and deliver specific projects as directed and agreed by the Executive Team. • To support the further development of the services that meet clients needs. Organisational Core Responsibilities • Stringently uphold the organisation s values of transparency, integrity, understanding and responsiveness throughout your work and your representation of We Are Survivors. • Honour a commitment to diversity, inclusion, and anti-oppressive practice and work positively and inclusively with everyone so that We Are Survivors provides a workplace that does not discriminate against people on the ground of their age, sexuality, religion or belief, race, gender, or disabilities. • Ensure 100% of the work you carry out is for the achievement of the mission to break the silence of the sexual abuse, rape and sexual exploitation of boys & men and support them and their loved ones to engage in positive healing, free from the impact of abuse and vision a society where no male survivor is left behind . • Maintain strict confidentiality boundaries as you have access to sensitive, restricted, and classified information; and ensure that you are fully compliant with all information governance policies set by the organisation and/or Information Commissioners Office • Respect individuals right to anonymity within and outside of the organisation. • Fully comply with all professional external frameworks, charters or practice standards that We Are Survivors subscribes to, is a member of, or carries. • Fully comply with the organisations standard operating procedures / quality assurance, guidelines, policies, and procedures, including all accurate recording of information and ensuring you do not act to compromise the organisational standards or any formal QA Accreditation. • Remain aware at all times of your responsibilities for your own health and safety, for the Health and Safety of those directly responsible to you, your work colleagues and any others who may be affected by the operations under your responsibility or control. • Ensure you comply with all requirements identified within infection control measures and risk management, both nationally and locally. • To work flexibly in the interests of the organisation, which may include undertaking other duties provided that these are appropriate to your background, skills and abilities. Person Specification The following attributes are Essential for this role: Registration: • BACP, BABCP, UKCP, NCS, BPS or HCPC registered Qualifications: • Diploma in Counselling / Psychotherapy or equivalent • Safeguarding Children and Adults Level 3 Knowledge and Experience: • Understanding of issues relating to rape and sexual assault. • Experience of leading a team. • Experience in delivering engaging workshops to a variety of audiences. • Previous experiences of working within a highly confidential setting. • Experience in data management and information governance. Skills : • Ability to prioritise own workload. • Good written, verbal and interpersonal communication skills. • Proficient in the use of Microsoft Office Suite, or equivalent, and electronic database system The following attributes are Desirable for this role: Registration: • BACP Accredited or equivalent. Qualifications: • Masters in counselling or Psychotherapy. • Qualified in EMDR and/or PG Dip in CBT. • Qualification relevant to role Knowledge and Experience: • Knowledge of current support services in the UK that meet the needs of male identified victims/survivors of sexual violence. • Understanding of the legal framework for victims of sexual abuse, rape and sexual exploitation. • Previous experience of working with male identified victims/survivors of sexual violence. • Previous experience of working within a highly confidential setting, adhering to data governance. • Previous experience of working within the voluntary, community or social enterprise (VCSE) sector. Skills: • A commitment to diversity, inclusion and anti-oppressive practice. • Mentoring.
The Belfry Hotel & Resort
Sutton Coldfield, West Midlands
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team. The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. Spa The Belfry Spa offers a luxurious escape with 20 treatment rooms and state-of-the-art amenities. Guests enjoy a serene ambiance in the relaxation room and immaculate care at the mani-pedi station. The spa's renowned 'fire and ice' experience provides rejuvenation through alternating hot and cold therapies. Highly skilled therapists provide personalised treatments, delivering over 4000 treatments monthly. Nestled in stunning surroundings, the spa promises an unforgettable experience with ESPA treatments, leaving guests feeling blissfully restored and renewed. Salary The on-target earning potential for this role is a £12.80 hourly rate, comprising a base hourly rate of £12.21 supplemented by an estimated £0.59 in gratuities per hour, ensuring a rewarding compensation package. About the role Our Spa Therapists are a lovely supportive team, who are passionate about delivering personalised treatments in beautiful surroundings. We offer a range of ESPA treatments to a diverse mix of clients, and our team love making their experience special. We are looking for someone who will enjoy delivering luxurious and relaxing treatments with a personal touch, using top quality products and ingredients. We also provide up to 12% commission on product sales, as well as running regular product and treatment incentives. About you Our ideal candidate will be an experienced Spa Therapist, although we can offer training and support for newly qualified Therapists. You will need to hold an NVQ Level 3. All Spa Therapists are given essentials ESPA training with our in-house ESPA trainer, as well as Advanced ESPA training which is run by our ESPA supplier and also therapists will be given ORLY training. Belfry Benefits Learning & Development We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. Wellness We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. Showing our appreciation We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts. Making a difference We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions. Our Values Working here is more than 'just a job': we are a community that values each individual's contribution and growth, whilst supporting each other's success - regardless of department or role. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - aren't just words; they're the foundation of our culture and the essence of who we are. If you're seeking a place where you can contribute, grow, and have a lasting impact - then the Belfry Hotel & Resort is the place for you.
Sep 04, 2025
Full time
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team. The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. Spa The Belfry Spa offers a luxurious escape with 20 treatment rooms and state-of-the-art amenities. Guests enjoy a serene ambiance in the relaxation room and immaculate care at the mani-pedi station. The spa's renowned 'fire and ice' experience provides rejuvenation through alternating hot and cold therapies. Highly skilled therapists provide personalised treatments, delivering over 4000 treatments monthly. Nestled in stunning surroundings, the spa promises an unforgettable experience with ESPA treatments, leaving guests feeling blissfully restored and renewed. Salary The on-target earning potential for this role is a £12.80 hourly rate, comprising a base hourly rate of £12.21 supplemented by an estimated £0.59 in gratuities per hour, ensuring a rewarding compensation package. About the role Our Spa Therapists are a lovely supportive team, who are passionate about delivering personalised treatments in beautiful surroundings. We offer a range of ESPA treatments to a diverse mix of clients, and our team love making their experience special. We are looking for someone who will enjoy delivering luxurious and relaxing treatments with a personal touch, using top quality products and ingredients. We also provide up to 12% commission on product sales, as well as running regular product and treatment incentives. About you Our ideal candidate will be an experienced Spa Therapist, although we can offer training and support for newly qualified Therapists. You will need to hold an NVQ Level 3. All Spa Therapists are given essentials ESPA training with our in-house ESPA trainer, as well as Advanced ESPA training which is run by our ESPA supplier and also therapists will be given ORLY training. Belfry Benefits Learning & Development We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. Wellness We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. Showing our appreciation We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts. Making a difference We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions. Our Values Working here is more than 'just a job': we are a community that values each individual's contribution and growth, whilst supporting each other's success - regardless of department or role. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - aren't just words; they're the foundation of our culture and the essence of who we are. If you're seeking a place where you can contribute, grow, and have a lasting impact - then the Belfry Hotel & Resort is the place for you.
Supporter Care Executive Location: Home-based, with travel to Birmingham for monthly meetings, and occasional travel across our network for events Contract: Contract, 37 hours per week Pay rate: £15.74 per hour, PAYE About the role At Canal & River Trust, we care for 2,000 miles of canals and rivers, helping nature thrive, keeping history alive, and providing places for people to enjoy. None of this would be possible without the generosity of our supporters. We're looking for an enthusiastic and motivated Supporter Care Executive to join our Fundraising Operations Team. Reporting to the Supporter Care Manager, you'll be at the heart of delivering an outstanding experience for our 32,000+ Friends and wider donor community. From ensuring every new supporter receives a warm welcome to creating engaging, tailored journeys, you'll play a vital role in strengthening supporter loyalty and inspiring long-term giving. This is an exciting opportunity to shape how thousands of people connect with our work and see the difference they make. What you'll be doing Delivering exceptional supporter care through phone, email, post, and in-person channels. Designing and delivering exceptional supporter journeys - from the first welcome and thank you to ongoing stewardship - through tailored communications such as newsletters, thank you packs and engaging digital content, created in collaboration with fundraising and marketing colleagues. Working with internal and external stakeholders to oversee the production of our flagship supporter magazine, Waterfront, producing inspiring articles that showcase the importance of supporter donations. Working with partners such as THINK and About Loyalty to analyse data and supporter feedback, identifying improvements and strengthening retention. Ensuring compliance with fundraising regulations and legislation, including GDPR and the Fundraising Code of Practice, across all processes. Reporting on key KPIs, including cases, complaints, retention, cancellations, and campaign performance, using insights to drive improvements. Providing guidance to the Supporter Care Assistant, supporting quality control and cover where needed. Acting as a champion for fundraising standards and regulatory compliance across the directorate. About you You'll bring experience in a charity or similar organisation, excellent communication and copywriting skills, and confidence in analysing data to improve supporter experiences. Organised and collaborative, you'll thrive on building strong relationships, championing best practice, and ensuring every supporter feels genuinely valued. What we offer In return, you'll join a supportive, dedicated team, with flexible home-based working and the chance to play a central role in helping nature, heritage, and communities flourish by water. Please note that this role requires regular travel to our Birmingham hub for monthly meetings, as well as occasional travel across our network for regional events throughout the year. Supporter Care Executive
Sep 04, 2025
Contractor
Supporter Care Executive Location: Home-based, with travel to Birmingham for monthly meetings, and occasional travel across our network for events Contract: Contract, 37 hours per week Pay rate: £15.74 per hour, PAYE About the role At Canal & River Trust, we care for 2,000 miles of canals and rivers, helping nature thrive, keeping history alive, and providing places for people to enjoy. None of this would be possible without the generosity of our supporters. We're looking for an enthusiastic and motivated Supporter Care Executive to join our Fundraising Operations Team. Reporting to the Supporter Care Manager, you'll be at the heart of delivering an outstanding experience for our 32,000+ Friends and wider donor community. From ensuring every new supporter receives a warm welcome to creating engaging, tailored journeys, you'll play a vital role in strengthening supporter loyalty and inspiring long-term giving. This is an exciting opportunity to shape how thousands of people connect with our work and see the difference they make. What you'll be doing Delivering exceptional supporter care through phone, email, post, and in-person channels. Designing and delivering exceptional supporter journeys - from the first welcome and thank you to ongoing stewardship - through tailored communications such as newsletters, thank you packs and engaging digital content, created in collaboration with fundraising and marketing colleagues. Working with internal and external stakeholders to oversee the production of our flagship supporter magazine, Waterfront, producing inspiring articles that showcase the importance of supporter donations. Working with partners such as THINK and About Loyalty to analyse data and supporter feedback, identifying improvements and strengthening retention. Ensuring compliance with fundraising regulations and legislation, including GDPR and the Fundraising Code of Practice, across all processes. Reporting on key KPIs, including cases, complaints, retention, cancellations, and campaign performance, using insights to drive improvements. Providing guidance to the Supporter Care Assistant, supporting quality control and cover where needed. Acting as a champion for fundraising standards and regulatory compliance across the directorate. About you You'll bring experience in a charity or similar organisation, excellent communication and copywriting skills, and confidence in analysing data to improve supporter experiences. Organised and collaborative, you'll thrive on building strong relationships, championing best practice, and ensuring every supporter feels genuinely valued. What we offer In return, you'll join a supportive, dedicated team, with flexible home-based working and the chance to play a central role in helping nature, heritage, and communities flourish by water. Please note that this role requires regular travel to our Birmingham hub for monthly meetings, as well as occasional travel across our network for regional events throughout the year. Supporter Care Executive
Head Chef We are looking for an ambitious Head Chef, who is passionate about food. Our people are at the heart of everything we do, and we recognise that an outstanding Head Chef is the main ingredient in our successful kitchen. We encourage each member of our team to grow, develop and progress within Adnams and so we are committed to providing you with continual training and development to support you with your career goals and progression within the Cross Keys and wider business. We offer an excellent package for our Head Chef including - TIPS Free meals on shift Competitive Salary Company Pension Life Assurance Share Incentive Plan Career Development Opportunities Wellbeing Programmes Fabulous employee discounts! Accommodation available if required What are we looking for? To be successful in this role, you will: lead the team to deliver an outstanding menu by training, motivating, and encouraging your team to be the best they can whilst maintaining an efficient operation, supervising and running the kitchen and adhering to all health & safety legislation. oversee food ordering, stock control, food preparation and the delivery of all kitchen operations work closely with the Group Executive chef to ensure all standards are met and maintained. drive our seasonal menus and enjoying using local produce. The ideal candidate will: possess excellent culinary and presentation skills, ensuring all dishes are prepared according to specification and served at the correct quality, portion size and temperature. have the ability to multitask and work efficiently under pressure. take pride in your team and work alongside the General Manager so together you produce a first-class dining experience for our customers to enjoy. Flexibility required to cover a variety of shifts per week including bank holidays and weekends. What do you need to know about Adnams and our Team? We make amazing award-winning beers and spirits from our home in Southwold, have some great shops across the region and operate some stunning pubs and hotels. We understand the value of every customer and work hard to deliver amazing service in a time of exciting innovation and digital transformation. We do all of this while caring passionately about the environment, our local communities and our wider social responsibilities. At Adnams we really care about diversity and are proud of our culture where everyone is respected, valued and treated with kindness. What's in it for you? Hopefully, a sense of pride that you are working for a business that cares about the important stuff and a lot of fun working with an amazing bunch of people. Enthusiastic and hard-working people who join Adnams tend to stay around so we must get quite a lot of things right. We really admire innovation and are not afraid to try something new, so you get to put new ideas into practice to deliver even better results for everyone. Job Type: Full-time Pay: £36,766.00 per year Work Location: In person
Sep 04, 2025
Full time
Head Chef We are looking for an ambitious Head Chef, who is passionate about food. Our people are at the heart of everything we do, and we recognise that an outstanding Head Chef is the main ingredient in our successful kitchen. We encourage each member of our team to grow, develop and progress within Adnams and so we are committed to providing you with continual training and development to support you with your career goals and progression within the Cross Keys and wider business. We offer an excellent package for our Head Chef including - TIPS Free meals on shift Competitive Salary Company Pension Life Assurance Share Incentive Plan Career Development Opportunities Wellbeing Programmes Fabulous employee discounts! Accommodation available if required What are we looking for? To be successful in this role, you will: lead the team to deliver an outstanding menu by training, motivating, and encouraging your team to be the best they can whilst maintaining an efficient operation, supervising and running the kitchen and adhering to all health & safety legislation. oversee food ordering, stock control, food preparation and the delivery of all kitchen operations work closely with the Group Executive chef to ensure all standards are met and maintained. drive our seasonal menus and enjoying using local produce. The ideal candidate will: possess excellent culinary and presentation skills, ensuring all dishes are prepared according to specification and served at the correct quality, portion size and temperature. have the ability to multitask and work efficiently under pressure. take pride in your team and work alongside the General Manager so together you produce a first-class dining experience for our customers to enjoy. Flexibility required to cover a variety of shifts per week including bank holidays and weekends. What do you need to know about Adnams and our Team? We make amazing award-winning beers and spirits from our home in Southwold, have some great shops across the region and operate some stunning pubs and hotels. We understand the value of every customer and work hard to deliver amazing service in a time of exciting innovation and digital transformation. We do all of this while caring passionately about the environment, our local communities and our wider social responsibilities. At Adnams we really care about diversity and are proud of our culture where everyone is respected, valued and treated with kindness. What's in it for you? Hopefully, a sense of pride that you are working for a business that cares about the important stuff and a lot of fun working with an amazing bunch of people. Enthusiastic and hard-working people who join Adnams tend to stay around so we must get quite a lot of things right. We really admire innovation and are not afraid to try something new, so you get to put new ideas into practice to deliver even better results for everyone. Job Type: Full-time Pay: £36,766.00 per year Work Location: In person
Job Title: Interim Finance Manager Location: London Organisation: NHS Organisation Contract Type: Interim (Fixed-Term or Temporary Hours: Full-time based Hybrid Policy: Full-time office based initially, then 2/3 days working from the office per week Job Purpose:To provide strategic and operational financial leadership across the Federation, ensuring robust financial management, accurate reporting, and compliance with NHS and statutory requirements. The role supports the Federation's mission to deliver high-quality primary care services across member practices. Key Responsibilities: Lead financial planning, budgeting, and forecasting processes. Oversee day-to-day financial operations including accounts payable/receivable, payroll, and bank reconciliations. Maintain and improve financial systems (e.g., Xero) to ensure accurate and timely reporting. Prepare monthly and quarterly financial reports for the Executive Director and Board. Ensure compliance with VAT, Corporation Tax, and NHS financial regulations. Provide financial analysis and advice on contracts, funding streams, and service delivery models. Liaise with PCNs, GP practices, and external stakeholders on financial matters. Support the development of financial strategies aligned with Federation goals. Essential Skills & Experience: Qualified accountant (ACA, ACCA, CIMA or equivalent). Experience in NHS finance, ideally within primary care. Strong understanding of financial reporting, statutory returns, and NHS funding mechanisms. Proficiency in financial software (e.g., Xero). Excellent communication and stakeholder management skills. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 04, 2025
Seasonal
Job Title: Interim Finance Manager Location: London Organisation: NHS Organisation Contract Type: Interim (Fixed-Term or Temporary Hours: Full-time based Hybrid Policy: Full-time office based initially, then 2/3 days working from the office per week Job Purpose:To provide strategic and operational financial leadership across the Federation, ensuring robust financial management, accurate reporting, and compliance with NHS and statutory requirements. The role supports the Federation's mission to deliver high-quality primary care services across member practices. Key Responsibilities: Lead financial planning, budgeting, and forecasting processes. Oversee day-to-day financial operations including accounts payable/receivable, payroll, and bank reconciliations. Maintain and improve financial systems (e.g., Xero) to ensure accurate and timely reporting. Prepare monthly and quarterly financial reports for the Executive Director and Board. Ensure compliance with VAT, Corporation Tax, and NHS financial regulations. Provide financial analysis and advice on contracts, funding streams, and service delivery models. Liaise with PCNs, GP practices, and external stakeholders on financial matters. Support the development of financial strategies aligned with Federation goals. Essential Skills & Experience: Qualified accountant (ACA, ACCA, CIMA or equivalent). Experience in NHS finance, ideally within primary care. Strong understanding of financial reporting, statutory returns, and NHS funding mechanisms. Proficiency in financial software (e.g., Xero). Excellent communication and stakeholder management skills. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)