Job title: TPRM Business Analyst - Strategic Tooling Location: London/Hybrid Duration: 6 months initially Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. The role: You will be required as part of a project to replace the strategic tool used for the support of Third Party Risk Management (TPRM) with a new external tool. Responsibilities: Responsible for engaging with stakeholders to document and agree requirements and design, in line with the tool functionality Identify and document the processes, system changes and timescales required to introduce changes and ensure the correct governance of the changed process Support for the integration of the new tool, including creating and reviewing test scripts and support UAT Document End User Training guides and internal third party management operating procedures and conduct user training BAs are expected to present at SteerCos, translating complex data eg regulation, process flows or technical detail clearly and logically, explaining any implications or risks so that senior management can make effective decisions based on the BA's input. Work closely with the SME/s to appraise senior stakeholders (likely to include MD and above stakeholders) of the potential impact of change on the service, function or system/s highlighting the options, impact and potential links between required changes on the existing infrastructure so that well informed decisions can be made Requirements: Prior experience of deploying Third Party Risk Management tools Educated to degree level and professional BA qualifications desirable Able to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills (both written and verbal) Knowledge of back-office business processes and products Knowledge and experience of financial services, markets and banking activities and the surrounding regulatory framework. Prior experience of successfully delivering projects within financial services Experience of regulatory change impacting banking systems, processes, and procedures. Experience of participating in deadline driven and/or systems project teams. Proven ability to work collaboratively to gain agreement and resolve conflict Able to produce gap analysis/requirements, workflows and high-quality business requirement documents covering current and future state proposals. Expertise in banking products, prior experience of providing regulatory analysis and business requirements documentation Expertise in interpreting regulatory requirements is helpful Proven ability to analyse current and future regulatory or business requirements and translate them into practical implications for specific processes and systems. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Sep 04, 2025
Contractor
Job title: TPRM Business Analyst - Strategic Tooling Location: London/Hybrid Duration: 6 months initially Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. The role: You will be required as part of a project to replace the strategic tool used for the support of Third Party Risk Management (TPRM) with a new external tool. Responsibilities: Responsible for engaging with stakeholders to document and agree requirements and design, in line with the tool functionality Identify and document the processes, system changes and timescales required to introduce changes and ensure the correct governance of the changed process Support for the integration of the new tool, including creating and reviewing test scripts and support UAT Document End User Training guides and internal third party management operating procedures and conduct user training BAs are expected to present at SteerCos, translating complex data eg regulation, process flows or technical detail clearly and logically, explaining any implications or risks so that senior management can make effective decisions based on the BA's input. Work closely with the SME/s to appraise senior stakeholders (likely to include MD and above stakeholders) of the potential impact of change on the service, function or system/s highlighting the options, impact and potential links between required changes on the existing infrastructure so that well informed decisions can be made Requirements: Prior experience of deploying Third Party Risk Management tools Educated to degree level and professional BA qualifications desirable Able to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills (both written and verbal) Knowledge of back-office business processes and products Knowledge and experience of financial services, markets and banking activities and the surrounding regulatory framework. Prior experience of successfully delivering projects within financial services Experience of regulatory change impacting banking systems, processes, and procedures. Experience of participating in deadline driven and/or systems project teams. Proven ability to work collaboratively to gain agreement and resolve conflict Able to produce gap analysis/requirements, workflows and high-quality business requirement documents covering current and future state proposals. Expertise in banking products, prior experience of providing regulatory analysis and business requirements documentation Expertise in interpreting regulatory requirements is helpful Proven ability to analyse current and future regulatory or business requirements and translate them into practical implications for specific processes and systems. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Job title: Business Analyst - Financial Crime Location: London/Hybrid Duration: until 31/03/2026 initially Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. The role: To act as a business analyst within the FCMO Planning team, providing detailed overviews of business processes, and assisting in the documentation of process change. To assist in the creation and distribution of EMEA FCMO Management information to local management teams, governance committees and Senior Management committee meetings such as OGRC. EXCO and the EMEA meeting. To provide support for Bank wide projects impacting FCMO, and FCMO change initiatives, ensuring the successful deployment and that the associated training, and procedural updates are completed. Responsibilities: In relation to change initiatives, help to collate and documents Business requirement documents, current and future state process maps, meeting documentation and facilitate meeting / workshops in relation to system upgrades and proposed process change. Complete business requirement traceability matrix - mapping business requirements to design and mapping design to successful testing Investigate root causes of project issues, document the issue and support the resolution activities where required. Working with the BAU teams to ensure that the centralised FCMO procedures are up to date and accurately reflect current process and policy, ensuring they meet their annual review dates. Contribute to the Kaizen business process re-engineering process, suggesting enhancements to policy and procedures that will provide greater efficiency or reduce the opportunity for error. To act as liaison between operations areas, external Departments and FCMO for the escalation of queries, data requests or issues. Assist in the preparation of section MI and related paperwork for OAD Committee and Steerco's ensuring accurate and transparent reporting. Requirements: Strong project and business analytical skills Flexible and adaptable to changing business requirements and new task assignment. Able to multitask and work on several initiatives at one time Self-motivated to continually improve existing practices with minimal supervision and able to take the lead in documenting requirements. Ability to work unaided on projects / initiatives and manage their own time to meet deadlines. The role requires excellent communication skills, both written and verbal, with the ability to communicate process change, complex system issues, business requirements or feedback to all levels of the organisation. Ability to collaborate with all levels of personnel with differing expertise and backgrounds as part of project workstreams, supporting others to ensure the overall team objectives are achieved. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Sep 04, 2025
Contractor
Job title: Business Analyst - Financial Crime Location: London/Hybrid Duration: until 31/03/2026 initially Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. The role: To act as a business analyst within the FCMO Planning team, providing detailed overviews of business processes, and assisting in the documentation of process change. To assist in the creation and distribution of EMEA FCMO Management information to local management teams, governance committees and Senior Management committee meetings such as OGRC. EXCO and the EMEA meeting. To provide support for Bank wide projects impacting FCMO, and FCMO change initiatives, ensuring the successful deployment and that the associated training, and procedural updates are completed. Responsibilities: In relation to change initiatives, help to collate and documents Business requirement documents, current and future state process maps, meeting documentation and facilitate meeting / workshops in relation to system upgrades and proposed process change. Complete business requirement traceability matrix - mapping business requirements to design and mapping design to successful testing Investigate root causes of project issues, document the issue and support the resolution activities where required. Working with the BAU teams to ensure that the centralised FCMO procedures are up to date and accurately reflect current process and policy, ensuring they meet their annual review dates. Contribute to the Kaizen business process re-engineering process, suggesting enhancements to policy and procedures that will provide greater efficiency or reduce the opportunity for error. To act as liaison between operations areas, external Departments and FCMO for the escalation of queries, data requests or issues. Assist in the preparation of section MI and related paperwork for OAD Committee and Steerco's ensuring accurate and transparent reporting. Requirements: Strong project and business analytical skills Flexible and adaptable to changing business requirements and new task assignment. Able to multitask and work on several initiatives at one time Self-motivated to continually improve existing practices with minimal supervision and able to take the lead in documenting requirements. Ability to work unaided on projects / initiatives and manage their own time to meet deadlines. The role requires excellent communication skills, both written and verbal, with the ability to communicate process change, complex system issues, business requirements or feedback to all levels of the organisation. Ability to collaborate with all levels of personnel with differing expertise and backgrounds as part of project workstreams, supporting others to ensure the overall team objectives are achieved. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 04, 2025
Full time
Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sanderson are working with our client on an exclusive basis to help the recruit a permanent Senior Identity Consultant during a phase of growth in the organisation. This is a newly created role so you will need to have the depth of knowledge to be able to interpret architecture requirements whilst collaborating with developers, business analysts and architects to help implement Microsoft Entra for customer needs against project deadlines. To carry out this role successfully you will need to have a blend of the following skills; Identity and Access Management knowledge Configuration Management Active Directory Security best practises Troubleshooting & Support Software Configuration Agile Methodologies Data Orchestration & Transformation The ability to work across internal teams and external clients Communication and collaboration Mentoring The right candidate may not have all of the above however what they will need to have is a desire and passion to learn and develop whilst share these skills across the business as the team grows. This is a super opportunity to take a new position and put your mark on it whilst in the long term grow the team and take on leadership responsibilities. Our client is based in Edinburgh but have a very flexible working model and are happy to consider candidates across the UK as remote working is an option If you think this is the potential role for you please reach out for an informal conversation to discuss things further Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Sep 04, 2025
Full time
Sanderson are working with our client on an exclusive basis to help the recruit a permanent Senior Identity Consultant during a phase of growth in the organisation. This is a newly created role so you will need to have the depth of knowledge to be able to interpret architecture requirements whilst collaborating with developers, business analysts and architects to help implement Microsoft Entra for customer needs against project deadlines. To carry out this role successfully you will need to have a blend of the following skills; Identity and Access Management knowledge Configuration Management Active Directory Security best practises Troubleshooting & Support Software Configuration Agile Methodologies Data Orchestration & Transformation The ability to work across internal teams and external clients Communication and collaboration Mentoring The right candidate may not have all of the above however what they will need to have is a desire and passion to learn and develop whilst share these skills across the business as the team grows. This is a super opportunity to take a new position and put your mark on it whilst in the long term grow the team and take on leadership responsibilities. Our client is based in Edinburgh but have a very flexible working model and are happy to consider candidates across the UK as remote working is an option If you think this is the potential role for you please reach out for an informal conversation to discuss things further Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Senior Project Manager/Programme Manager Business Intelligence (BI/Dashboard Innovation London (City) - Hybrid Working Available (Apply online only) per day. 12 month contract. Outside IR35. Agile, Data, BI, Business Intelligence, Dashboard Our client is a specialist business lines insurer based in the City of London, providers of insurance cover for small businesses, entrepreneurs, SMEs and retailers. Following on from a consolidation of Legacy data lakes and improvements to meet continued compliance with GDPR, the business now wishes to make better use of data and wishes to recruit a Project Manager to lead a series of Business Intelligence, Data Analytics and Dashboard projects, accompanied by associated process changes and changes around ways of working, aimed at improving the use of data within the insurer, and improving decision making. The incoming Senior Project Manager/Programme Manager will firstly need to understand what the As Is' arrangements are within the business, conducting a full discovery phase, prior to working with stakeholders, executives and staff to define the To Be' model for future data analytics and reporting. Additionally, the Senior Project Manager/Programme Manager will need to assemble a project team, including data analysts, business analysts and architects to deliver the projects, the aim of which is to provide the senior leadership team with improved MIS and Business Intelligence. The Senior Project Manager/Programme Manager will act as the main point of contact with senior stakeholders, ensure project delivery according to schedules, costs and quality objectives, manage 3rd party relationships and resources, manage the production of requirements, business cases and other documentation to maintain buy-in, and also chair project meetings and oversee project workshops. Key Responsibilities: Managing a portfolio of BI projects Delivering a series of large scale end to end dashboard projects Act as main POC/manage key stakeholders throughout Ensure delivery to agreed business/Client objectives, requirements, schedules, costs and quality objectives. Manage project deliverables and resources, ensuring timely and complete delivery by self, project team and 3rd party suppliers Co-ordinating and contributing to the production of requirements, assessments, designs and supporting documentation Support analysis and production of material for business cases for IT sponsored projects Chairing project meetings and facilitating project workshops Key Requirements: Experience working as a Project Manager working on enterprise level BI products and dashboards Extensive dashboard development delivery experience as a Project Manager Strong stakeholder management skills, with the confidence to positively influence and challenge supportively and effectively where appropriate Experience of delivery with and managing 3rd party suppliers Experience of managing cross-functional delivery teams Hunter Executive is acting as a Recruitment Consultancy in respect of this Project Manager/Programme Manager vacancy. We are an equal opportunities employer. We will normally aim to contact successful applicants within one week of application.
Sep 04, 2025
Contractor
Senior Project Manager/Programme Manager Business Intelligence (BI/Dashboard Innovation London (City) - Hybrid Working Available (Apply online only) per day. 12 month contract. Outside IR35. Agile, Data, BI, Business Intelligence, Dashboard Our client is a specialist business lines insurer based in the City of London, providers of insurance cover for small businesses, entrepreneurs, SMEs and retailers. Following on from a consolidation of Legacy data lakes and improvements to meet continued compliance with GDPR, the business now wishes to make better use of data and wishes to recruit a Project Manager to lead a series of Business Intelligence, Data Analytics and Dashboard projects, accompanied by associated process changes and changes around ways of working, aimed at improving the use of data within the insurer, and improving decision making. The incoming Senior Project Manager/Programme Manager will firstly need to understand what the As Is' arrangements are within the business, conducting a full discovery phase, prior to working with stakeholders, executives and staff to define the To Be' model for future data analytics and reporting. Additionally, the Senior Project Manager/Programme Manager will need to assemble a project team, including data analysts, business analysts and architects to deliver the projects, the aim of which is to provide the senior leadership team with improved MIS and Business Intelligence. The Senior Project Manager/Programme Manager will act as the main point of contact with senior stakeholders, ensure project delivery according to schedules, costs and quality objectives, manage 3rd party relationships and resources, manage the production of requirements, business cases and other documentation to maintain buy-in, and also chair project meetings and oversee project workshops. Key Responsibilities: Managing a portfolio of BI projects Delivering a series of large scale end to end dashboard projects Act as main POC/manage key stakeholders throughout Ensure delivery to agreed business/Client objectives, requirements, schedules, costs and quality objectives. Manage project deliverables and resources, ensuring timely and complete delivery by self, project team and 3rd party suppliers Co-ordinating and contributing to the production of requirements, assessments, designs and supporting documentation Support analysis and production of material for business cases for IT sponsored projects Chairing project meetings and facilitating project workshops Key Requirements: Experience working as a Project Manager working on enterprise level BI products and dashboards Extensive dashboard development delivery experience as a Project Manager Strong stakeholder management skills, with the confidence to positively influence and challenge supportively and effectively where appropriate Experience of delivery with and managing 3rd party suppliers Experience of managing cross-functional delivery teams Hunter Executive is acting as a Recruitment Consultancy in respect of this Project Manager/Programme Manager vacancy. We are an equal opportunities employer. We will normally aim to contact successful applicants within one week of application.
We are currently recruiting for an outstanding Java Developer to work a 12-month contract with our client. We are looking for somebody who can make a positive impact, and wants to contribute to a demanding and exciting new digital service. We are looking for outstanding skills and you must be ready to quickly get to work within an Agile, multidisciplinary team of Developers, Designers, and Analysts. We are looking for the kind of person who is unconcerned with titles and hierarchy; what really excites the successful candidate is problem-solving and the opportunity to deliver innovative technology that carries real value for users. The candidate will be expected to draw value from collaboration with others, actively seek input from colleagues and value a multidisciplinary team over hierarchy. Day-to-day they will be an integral part of that team in designing, creating and improving new and existing products, platforms and transactions. Skills/experience: Recent experience with Java 17 (or later). Excellent understanding of TDD and BDD. Experience with large microservice architectures. Experience of working in an Agile environment. Be willing to work in a pair programming environment. Have experience in implementing APIs for internal and external use. Have the skills to build up a useful, robust automated test suite to support a continuous deployment environment. Be involved in the wider web development community, identifying good practices we can adopt and sharing our experiences. Be knowledgeable of tools and techniques used within the wider team. Take part in 2nd-line support of applications and platforms, including occasional support outside of office hours. Have an ability to communicate technical concepts to a non-technical audience. Have working knowledge of Unix-like operating systems such as Linux and/or Mac OS X. Have the ability to quickly research and learn new programming tools and techniques. Understand of the use of Responsive Web Design. It would also be desirable to have: Working knowledge of Jackson, JAX-RS, mocking frameworks such as Mockito, and messaging platforms such as ActiveMQ or Kafka. Experience of MongoDB or other document databases. Experience of building and scaling high-traffic websites. Experience of handling large data sets and scaling their handling and storage. If you feel you have the skills and experience needed for this role; please do apply now.
Sep 04, 2025
Contractor
We are currently recruiting for an outstanding Java Developer to work a 12-month contract with our client. We are looking for somebody who can make a positive impact, and wants to contribute to a demanding and exciting new digital service. We are looking for outstanding skills and you must be ready to quickly get to work within an Agile, multidisciplinary team of Developers, Designers, and Analysts. We are looking for the kind of person who is unconcerned with titles and hierarchy; what really excites the successful candidate is problem-solving and the opportunity to deliver innovative technology that carries real value for users. The candidate will be expected to draw value from collaboration with others, actively seek input from colleagues and value a multidisciplinary team over hierarchy. Day-to-day they will be an integral part of that team in designing, creating and improving new and existing products, platforms and transactions. Skills/experience: Recent experience with Java 17 (or later). Excellent understanding of TDD and BDD. Experience with large microservice architectures. Experience of working in an Agile environment. Be willing to work in a pair programming environment. Have experience in implementing APIs for internal and external use. Have the skills to build up a useful, robust automated test suite to support a continuous deployment environment. Be involved in the wider web development community, identifying good practices we can adopt and sharing our experiences. Be knowledgeable of tools and techniques used within the wider team. Take part in 2nd-line support of applications and platforms, including occasional support outside of office hours. Have an ability to communicate technical concepts to a non-technical audience. Have working knowledge of Unix-like operating systems such as Linux and/or Mac OS X. Have the ability to quickly research and learn new programming tools and techniques. Understand of the use of Responsive Web Design. It would also be desirable to have: Working knowledge of Jackson, JAX-RS, mocking frameworks such as Mockito, and messaging platforms such as ActiveMQ or Kafka. Experience of MongoDB or other document databases. Experience of building and scaling high-traffic websites. Experience of handling large data sets and scaling their handling and storage. If you feel you have the skills and experience needed for this role; please do apply now.
Commercial Finance Analyst, Finalist, Newly Qualified, FP&A Your new company Hays are delighted to be supporting a high-growth Manufacturing SME based in Aston outside Birmingham city centre. The company are looking to create a new position to support their ambitious plans. Your new role This is an exciting role in which you will be joining the strategy team to establish the FP&A processes of the company. You will be supporting the Director of Strategy to implement these processes, as well as working with the Finance Director and Senior Managers to uncover commercial data, and support in making key commercial decisions. An example of a successful application includes: - Part-qualified or newly Qualified Accountant - Extensive experience, either in Management Accounts or financial analysis - Some experience in business partnering would be ideal but not essential. - Ability to go to the office 5 days a week for probation, then hybrid afterwards - A forward-thinking attitude with the ability to take initiative and not follow a set path What you'll need to succeed We are looking for candidates looking to move away from the traditional month-end process and work in a commercial role. You will have excellent IT and excel skills and the ability to communicate with non-finance stakeholders. This is a superb opportunity to develop your business partnering and analysis skills. What you'll get in return A basic salary between 0 plus a quarterly bonus and hybrid working after probation. You will also join a company during an exciting period of expansion. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 04, 2025
Full time
Commercial Finance Analyst, Finalist, Newly Qualified, FP&A Your new company Hays are delighted to be supporting a high-growth Manufacturing SME based in Aston outside Birmingham city centre. The company are looking to create a new position to support their ambitious plans. Your new role This is an exciting role in which you will be joining the strategy team to establish the FP&A processes of the company. You will be supporting the Director of Strategy to implement these processes, as well as working with the Finance Director and Senior Managers to uncover commercial data, and support in making key commercial decisions. An example of a successful application includes: - Part-qualified or newly Qualified Accountant - Extensive experience, either in Management Accounts or financial analysis - Some experience in business partnering would be ideal but not essential. - Ability to go to the office 5 days a week for probation, then hybrid afterwards - A forward-thinking attitude with the ability to take initiative and not follow a set path What you'll need to succeed We are looking for candidates looking to move away from the traditional month-end process and work in a commercial role. You will have excellent IT and excel skills and the ability to communicate with non-finance stakeholders. This is a superb opportunity to develop your business partnering and analysis skills. What you'll get in return A basic salary between 0 plus a quarterly bonus and hybrid working after probation. You will also join a company during an exciting period of expansion. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
CMA Recruitment Group is delighted to be supporting a long-established, high-growth business which operates at the forefront of its industry, supplying critical solutions across the UK and internationally. Following significant year-on-year growth, the company is now approaching £300m turnover and has ambitious expansion plans, making this an exciting time to join. What will the Commercial Finance Analyst role involve? This newly created Commercial Finance Analyst position sits within the commercial finance team and will play a key part in supporting value creation projects across the business. Acting as the link between finance and the project management function, the role will provide insight, analysis and financial oversight on a range of initiatives that underpin the company s continued growth. Providing financial analysis and feedback on projects to key stakeholders Acting as the commercial finance contact for project managers and attending meetings as required Developing dashboards and reporting tools to track project progress and value delivered Supporting budgeting and forecasting processes with detailed analysis Identifying trends in financial data to aid commercial decision making Improving reporting, modelling and financial processes across the business Collaborating with senior stakeholders to enhance the impact and understanding of financial reporting Suitable Candidate for the Commercial Finance Analyst vacancy: Professionally qualified accountant (CIMA/ACCA/ACA) or equivalent experience 5+ years experience in FP&A, finance analyst or management accounting roles Strong Excel skills, with experience in Power BI or similar reporting tools advantageous Confident communicator with the ability to engage effectively with finance and non-finance stakeholders Detail oriented, accurate, and proactive in approach Additional benefits and information for the role of Commercial Finance Analyst: Hybrid working pattern (3 days office, 2 days home) Bonus scheme (annual and quarterly) 25 days holiday plus bank holidays, increasing with service Pension scheme, life assurance, medical expenses scheme Employee discount programme and wellbeing support CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Sep 04, 2025
Contractor
CMA Recruitment Group is delighted to be supporting a long-established, high-growth business which operates at the forefront of its industry, supplying critical solutions across the UK and internationally. Following significant year-on-year growth, the company is now approaching £300m turnover and has ambitious expansion plans, making this an exciting time to join. What will the Commercial Finance Analyst role involve? This newly created Commercial Finance Analyst position sits within the commercial finance team and will play a key part in supporting value creation projects across the business. Acting as the link between finance and the project management function, the role will provide insight, analysis and financial oversight on a range of initiatives that underpin the company s continued growth. Providing financial analysis and feedback on projects to key stakeholders Acting as the commercial finance contact for project managers and attending meetings as required Developing dashboards and reporting tools to track project progress and value delivered Supporting budgeting and forecasting processes with detailed analysis Identifying trends in financial data to aid commercial decision making Improving reporting, modelling and financial processes across the business Collaborating with senior stakeholders to enhance the impact and understanding of financial reporting Suitable Candidate for the Commercial Finance Analyst vacancy: Professionally qualified accountant (CIMA/ACCA/ACA) or equivalent experience 5+ years experience in FP&A, finance analyst or management accounting roles Strong Excel skills, with experience in Power BI or similar reporting tools advantageous Confident communicator with the ability to engage effectively with finance and non-finance stakeholders Detail oriented, accurate, and proactive in approach Additional benefits and information for the role of Commercial Finance Analyst: Hybrid working pattern (3 days office, 2 days home) Bonus scheme (annual and quarterly) 25 days holiday plus bank holidays, increasing with service Pension scheme, life assurance, medical expenses scheme Employee discount programme and wellbeing support CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Job Title: Configuration Analyst iO Associates have partnered with a leading client who operates in the aerospace and defense industry, serving both domestic and international customers. With a focus on Platform Integration, Ground Based Air Defence, Special Projects, and Weapons, they provide cutting-edge products and services to various governmental bodies. Our client offers an exciting career path, excellent work/life balance, and a 4-day working week for employees. They are now seeking a Configuration Analyst to join their team in Ampthill, Bedfordshire. This role plays a crucial part in maintaining the integrity of complex engineering projects. The successful candidate will apply Configuration Management principles and practices and have the opportunity to progress into more senior roles contributing to the company's Digital Engineering strategy. Responsibilities: Apply Configuration Management principles and tools to maintain project integrity Analyze product design changes and their impacts Support the establishment and maintenance of configuration baselines Contribute to change control processes Collaborate with engineering teams to ensure compliance with configuration management policies Develop digital engineering skills and participate in the implementation of digital transformation initiatives Essential Skills & Experience: Bachelor's degree in an engineering or related discipline Experience in a Configuration Management role in an engineering environment Knowledge of Configuration Management principles and standards Familiarity with Configuration Management tools and Product Lifecycle Management systems Strong communication and interpersonal skills Ability to work effectively in a team environment Attention to detail and commitment to quality Desirable Skills & Experience: Experience in Configuration Management within the defense industry Familiarity with DEF-STAN 05-57 and Windchill PLM Knowledge of Model-Based Systems Engineering tools and methodologies Understanding of data integration concepts and technologies Exposure to Systems Engineering and SysML Appreciation of complex system design and verification If you possess the qualifications and experience required for this role, we encourage you to apply by submitting your CV. Join our client in driving innovation and delivering superior solutions in the aerospace and defense sector. Note: Per company policy, our client is committed to equal opportunity employment and values diversity in the workplace. If you believe your skills align with the position, we welcome your application.
Sep 04, 2025
Full time
Job Title: Configuration Analyst iO Associates have partnered with a leading client who operates in the aerospace and defense industry, serving both domestic and international customers. With a focus on Platform Integration, Ground Based Air Defence, Special Projects, and Weapons, they provide cutting-edge products and services to various governmental bodies. Our client offers an exciting career path, excellent work/life balance, and a 4-day working week for employees. They are now seeking a Configuration Analyst to join their team in Ampthill, Bedfordshire. This role plays a crucial part in maintaining the integrity of complex engineering projects. The successful candidate will apply Configuration Management principles and practices and have the opportunity to progress into more senior roles contributing to the company's Digital Engineering strategy. Responsibilities: Apply Configuration Management principles and tools to maintain project integrity Analyze product design changes and their impacts Support the establishment and maintenance of configuration baselines Contribute to change control processes Collaborate with engineering teams to ensure compliance with configuration management policies Develop digital engineering skills and participate in the implementation of digital transformation initiatives Essential Skills & Experience: Bachelor's degree in an engineering or related discipline Experience in a Configuration Management role in an engineering environment Knowledge of Configuration Management principles and standards Familiarity with Configuration Management tools and Product Lifecycle Management systems Strong communication and interpersonal skills Ability to work effectively in a team environment Attention to detail and commitment to quality Desirable Skills & Experience: Experience in Configuration Management within the defense industry Familiarity with DEF-STAN 05-57 and Windchill PLM Knowledge of Model-Based Systems Engineering tools and methodologies Understanding of data integration concepts and technologies Exposure to Systems Engineering and SysML Appreciation of complex system design and verification If you possess the qualifications and experience required for this role, we encourage you to apply by submitting your CV. Join our client in driving innovation and delivering superior solutions in the aerospace and defense sector. Note: Per company policy, our client is committed to equal opportunity employment and values diversity in the workplace. If you believe your skills align with the position, we welcome your application.
Senior Finance Analyst Brent This role requires attendance in the office 3 days a week. The role is only accepting submissions from candidates who have committed to this. We are seeking a CCAB-qualified accountant to take on the pivotal role of Technical Lead for Asset Accounting. This is an exciting opportunity to provide expert financial guidance on asset treatment, valuation, and reporting, while supporting the delivery of the Council's Assets Project. Working closely with senior finance colleagues, you will drive improvements in asset accounting processes, ensure compliance with statutory regulations, and help shape long-term financial strategies linked to capital investment and asset management. Key Accountabilities: Act as the technical lead for asset accounting across the Council's finance function. Provide expert advice on asset treatment, valuation, and financial reporting. Lead the delivery of the Assets Project, ensuring compliance with statutory accounting standards and Council policies. Collaborate with the Chief Accountant and Capital Teams to maintain accurate and consistent asset data. Drive improvements in asset accounting processes, systems, and internal controls. Support the development of financial strategies for capital investment and asset management. Ensure adherence to the CIPFA Code of Practice and other relevant financial regulations. Support audit processes and respond to queries relating to asset accounting and capital finance. Key Criteria Qualifications & Experience CCAB-qualified accountant (or equivalent). Proven experience in asset accounting and capital finance within a complex organisation. Strong track record of analysing legislation, regulations, and applying them to strategic financial policy. Experience of preparing and presenting complex financial information to a variety of audiences. Key skills: Advanced analytical skills, with the ability to interpret and report on large volumes of complex financial and accounting data. Strong planning and organisational skills, with the ability to prioritise and deliver against multiple objectives. Excellent communication and interpersonal skills, with the ability to explain complex financial issues clearly to non-financial colleagues, senior managers, and elected members. Skilled negotiator and influencer, able to build strong working relationships across teams. Strategic thinker, able to contribute to the long-term development of the finance service. How to Apply Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis-early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Sep 04, 2025
Contractor
Senior Finance Analyst Brent This role requires attendance in the office 3 days a week. The role is only accepting submissions from candidates who have committed to this. We are seeking a CCAB-qualified accountant to take on the pivotal role of Technical Lead for Asset Accounting. This is an exciting opportunity to provide expert financial guidance on asset treatment, valuation, and reporting, while supporting the delivery of the Council's Assets Project. Working closely with senior finance colleagues, you will drive improvements in asset accounting processes, ensure compliance with statutory regulations, and help shape long-term financial strategies linked to capital investment and asset management. Key Accountabilities: Act as the technical lead for asset accounting across the Council's finance function. Provide expert advice on asset treatment, valuation, and financial reporting. Lead the delivery of the Assets Project, ensuring compliance with statutory accounting standards and Council policies. Collaborate with the Chief Accountant and Capital Teams to maintain accurate and consistent asset data. Drive improvements in asset accounting processes, systems, and internal controls. Support the development of financial strategies for capital investment and asset management. Ensure adherence to the CIPFA Code of Practice and other relevant financial regulations. Support audit processes and respond to queries relating to asset accounting and capital finance. Key Criteria Qualifications & Experience CCAB-qualified accountant (or equivalent). Proven experience in asset accounting and capital finance within a complex organisation. Strong track record of analysing legislation, regulations, and applying them to strategic financial policy. Experience of preparing and presenting complex financial information to a variety of audiences. Key skills: Advanced analytical skills, with the ability to interpret and report on large volumes of complex financial and accounting data. Strong planning and organisational skills, with the ability to prioritise and deliver against multiple objectives. Excellent communication and interpersonal skills, with the ability to explain complex financial issues clearly to non-financial colleagues, senior managers, and elected members. Skilled negotiator and influencer, able to build strong working relationships across teams. Strategic thinker, able to contribute to the long-term development of the finance service. How to Apply Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis-early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Technical Lead Warrington - 2 days per week, up to 65k A financial services company based in Warrington are looking to hire a hands on PHP Lead Developer. This role will be responsible for the technical work allocation of the development and/or new features or system enhancements. This role will have day-to-day interaction with business analysts, project managers and other supplier-based developers. Responsibilities will include: Overseeing the support and development of an existing robust web application using PHP and Laravel frameworks Working with an external development team using a Waterfall methodology, as well as managing end-to-end project lifecycles to optimise performance Work closely with the Project Manager and external developers to allocate development resource Translating business priorities and user stories into forecast timelines of development work, including the technical effort and resources required Architect, design and develop bespoke web applications and PHP modules with standardised tools Collaborate with stakeholders to create technical requirements from user stories Conduct code reviews and provide constructive feedback to developers Work with the Project Manager on cost elements of running the system, 3rd party applications and development Maintain an on-going focus for reducing the technical debt and backlog Take ownership of AWS infrastructure and manage out-of-hours support processes Create and maintain documentation on system architecture, project progress, and software integrations The successful applicant will have at least 5 years' experience with Cake and Laravel PHP and experience working in a senior/leadership position.
Sep 04, 2025
Full time
Technical Lead Warrington - 2 days per week, up to 65k A financial services company based in Warrington are looking to hire a hands on PHP Lead Developer. This role will be responsible for the technical work allocation of the development and/or new features or system enhancements. This role will have day-to-day interaction with business analysts, project managers and other supplier-based developers. Responsibilities will include: Overseeing the support and development of an existing robust web application using PHP and Laravel frameworks Working with an external development team using a Waterfall methodology, as well as managing end-to-end project lifecycles to optimise performance Work closely with the Project Manager and external developers to allocate development resource Translating business priorities and user stories into forecast timelines of development work, including the technical effort and resources required Architect, design and develop bespoke web applications and PHP modules with standardised tools Collaborate with stakeholders to create technical requirements from user stories Conduct code reviews and provide constructive feedback to developers Work with the Project Manager on cost elements of running the system, 3rd party applications and development Maintain an on-going focus for reducing the technical debt and backlog Take ownership of AWS infrastructure and manage out-of-hours support processes Create and maintain documentation on system architecture, project progress, and software integrations The successful applicant will have at least 5 years' experience with Cake and Laravel PHP and experience working in a senior/leadership position.
Do you have a background in Automotive Software & Systems Testing, are you seeking a new challenge? Expleo are recruiting a Software & Systems Testing Process Analyst, to support our customer's new vehicle programs, in Warwickshire on a contract basis. This role is critical in ensuring software and systems testing progresses at the right pace, with a strong focus on process adherence, KPI tracking, and continuous improvement. You'll act as a key link between development teams and senior stakeholders, driving high-quality software integration and promoting best practices across the organisation. Key Responsibilities of the Software & Systems Testing Process Analyst include: Oversee software and systems testing activities across new vehicle programs. Monitor performance against targets using dashboards and reporting tools. Drive process adherence and continuous improvement initiatives. Optimise workflows to reduce risks and defects in software integration. Report overall testing status to key stakeholders and leadership teams. Promote compliance with quality standards and best practices. Influence and support test engineers across the organisation. Skills & experience required for the Software & Systems Testing Process Analyst position: Strong knowledge of process management and continuous improvement frameworks. Proficiency in KPI tracking and reporting tools ie JIRA / Tableau. Experience in process optimisation within software testing and integration. Analytical mindset with the ability to interpret complex datasets. Solid understanding of compliance and quality standards. Excellent organisational and documentation skills. Effective communication and influencing skills across technical teams. PLEASE NOTE To meet with current legislation, right to work checks will be carried out to ensure candidates can work in the UK. Regretfully, we are unable to support applications that require sponsorship. If you are interested in applying for the Software & Systems Testing Process Analyst position or require further information, please contact: Jacquie Linton (phone number removed) (url removed)
Sep 03, 2025
Contractor
Do you have a background in Automotive Software & Systems Testing, are you seeking a new challenge? Expleo are recruiting a Software & Systems Testing Process Analyst, to support our customer's new vehicle programs, in Warwickshire on a contract basis. This role is critical in ensuring software and systems testing progresses at the right pace, with a strong focus on process adherence, KPI tracking, and continuous improvement. You'll act as a key link between development teams and senior stakeholders, driving high-quality software integration and promoting best practices across the organisation. Key Responsibilities of the Software & Systems Testing Process Analyst include: Oversee software and systems testing activities across new vehicle programs. Monitor performance against targets using dashboards and reporting tools. Drive process adherence and continuous improvement initiatives. Optimise workflows to reduce risks and defects in software integration. Report overall testing status to key stakeholders and leadership teams. Promote compliance with quality standards and best practices. Influence and support test engineers across the organisation. Skills & experience required for the Software & Systems Testing Process Analyst position: Strong knowledge of process management and continuous improvement frameworks. Proficiency in KPI tracking and reporting tools ie JIRA / Tableau. Experience in process optimisation within software testing and integration. Analytical mindset with the ability to interpret complex datasets. Solid understanding of compliance and quality standards. Excellent organisational and documentation skills. Effective communication and influencing skills across technical teams. PLEASE NOTE To meet with current legislation, right to work checks will be carried out to ensure candidates can work in the UK. Regretfully, we are unable to support applications that require sponsorship. If you are interested in applying for the Software & Systems Testing Process Analyst position or require further information, please contact: Jacquie Linton (phone number removed) (url removed)
Our client is recruiting for a proactive and technically skilled Student Records System - SITS Technical Support Analyst to join their Digital Services team. This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of the SITS student records system and eVision portal. You'll act as a key technical point of contact, resolving issues, supporting system upgrades, contributing to development projects, and helping deliver solutions that meet evolving academic and administrative needs. Key Responsibilities Provide technical support for the SITS student records system and its integrations. Diagnose and resolve bugs, log solutions, and escalate issues when necessary. Work with Senior Application Developers on large-scale and complex developments. Deliver small-scale development tasks independently using SITS tools, HTML, and JavaScript. Support quality assurance, software updates, and version releases. Participate in change management and testing of new features. Ensure compliance with Data Protection, GDPR, and Cyber Security standards. Essential: Degree-level education (or equivalent experience). Experience using the Tribal SITS:Vision/eVision system. Knowledge of web technologies (HTML, JavaScript, JQuery, CSS). Strong analytical and problem-solving skills. Excellent communication skills and experience working in collaborative teams. Proficiency with Microsoft Office tools and understanding of relational databases and SQL. Understanding of student data and its use in Higher Education. Desirable: Knowledge of StuTalk, APIs, and system integration mechanisms. Experience in Agile/Lean environments, or secure development practices. Experience in Higher Education or technical support roles. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Sep 03, 2025
Full time
Our client is recruiting for a proactive and technically skilled Student Records System - SITS Technical Support Analyst to join their Digital Services team. This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of the SITS student records system and eVision portal. You'll act as a key technical point of contact, resolving issues, supporting system upgrades, contributing to development projects, and helping deliver solutions that meet evolving academic and administrative needs. Key Responsibilities Provide technical support for the SITS student records system and its integrations. Diagnose and resolve bugs, log solutions, and escalate issues when necessary. Work with Senior Application Developers on large-scale and complex developments. Deliver small-scale development tasks independently using SITS tools, HTML, and JavaScript. Support quality assurance, software updates, and version releases. Participate in change management and testing of new features. Ensure compliance with Data Protection, GDPR, and Cyber Security standards. Essential: Degree-level education (or equivalent experience). Experience using the Tribal SITS:Vision/eVision system. Knowledge of web technologies (HTML, JavaScript, JQuery, CSS). Strong analytical and problem-solving skills. Excellent communication skills and experience working in collaborative teams. Proficiency with Microsoft Office tools and understanding of relational databases and SQL. Understanding of student data and its use in Higher Education. Desirable: Knowledge of StuTalk, APIs, and system integration mechanisms. Experience in Agile/Lean environments, or secure development practices. Experience in Higher Education or technical support roles. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Technology Support Manager (ServiceNow) - Contract Location: Leeds (Wellington Place) or Edinburgh - Hybrid (2 days in office) Contract Length: 6 months (potential for extension) Day Rate: 625 per day via Umbrella or EC About Client: You'll be joining a leading UK financial services organisation that is investing heavily in technology, people, and innovation. The team is driving large-scale digital transformation to deliver better outcomes for millions of customers. About the Role We are looking for a Technology Support Manager with strong ServiceNow expertise to join a Service Transformation Lab focused on shaping how colleagues interact with IT. This role is pivotal in designing and delivering innovative solutions that enhance digital engagement, working closely with developers, analysts, and architects across all ServiceNow modules. You'll be working in a highly collaborative, Agile environment , leading the creation of enterprise-level solutions that drive platform capability and long-term value. What You'll Be Doing Interpreting user stories and supporting development through to completion Implementing new functionality and solutions in ServiceNow Collaborating with developers, analysts, architects, and external UI experts Driving platform innovation across ITSM, Employee Centre, Cyber, Change, and Payments What We're Looking For To be considered, your CV should demonstrate: A proven track record at a senior level within ServiceNow development Experience working in an Agile engineering environment Broad knowledge of ServiceNow modules and how they interact Expertise in process/solution integration and workflow design (including Event Flow Handler) Strong technical grasp of API, JSON, MID Servers and associated integration technologies Hands-on experience in ServiceNow implementations Personal Qualities We're seeking someone who is: Decisive, creative, and analytical with a proactive mindset A strong communicator with excellent relationship management skills Well organised, pragmatic, and able to manage multiple priorities in a fast-paced setting A true team player who thrives in a collaborative environment Why Join? This is an opportunity to work at the forefront of ServiceNow innovation, delivering meaningful solutions that transform digital engagement at scale. You'll be part of a forward-thinking team that embraces diversity, inclusivity, and continuous learning. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Sep 03, 2025
Contractor
Technology Support Manager (ServiceNow) - Contract Location: Leeds (Wellington Place) or Edinburgh - Hybrid (2 days in office) Contract Length: 6 months (potential for extension) Day Rate: 625 per day via Umbrella or EC About Client: You'll be joining a leading UK financial services organisation that is investing heavily in technology, people, and innovation. The team is driving large-scale digital transformation to deliver better outcomes for millions of customers. About the Role We are looking for a Technology Support Manager with strong ServiceNow expertise to join a Service Transformation Lab focused on shaping how colleagues interact with IT. This role is pivotal in designing and delivering innovative solutions that enhance digital engagement, working closely with developers, analysts, and architects across all ServiceNow modules. You'll be working in a highly collaborative, Agile environment , leading the creation of enterprise-level solutions that drive platform capability and long-term value. What You'll Be Doing Interpreting user stories and supporting development through to completion Implementing new functionality and solutions in ServiceNow Collaborating with developers, analysts, architects, and external UI experts Driving platform innovation across ITSM, Employee Centre, Cyber, Change, and Payments What We're Looking For To be considered, your CV should demonstrate: A proven track record at a senior level within ServiceNow development Experience working in an Agile engineering environment Broad knowledge of ServiceNow modules and how they interact Expertise in process/solution integration and workflow design (including Event Flow Handler) Strong technical grasp of API, JSON, MID Servers and associated integration technologies Hands-on experience in ServiceNow implementations Personal Qualities We're seeking someone who is: Decisive, creative, and analytical with a proactive mindset A strong communicator with excellent relationship management skills Well organised, pragmatic, and able to manage multiple priorities in a fast-paced setting A true team player who thrives in a collaborative environment Why Join? This is an opportunity to work at the forefront of ServiceNow innovation, delivering meaningful solutions that transform digital engagement at scale. You'll be part of a forward-thinking team that embraces diversity, inclusivity, and continuous learning. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Are you an experienced in Financial Planning and Reporting Analysis? Want to work for an established and respected organisation with awesome benefits? Look no further. Working for this UK wide property management business, as Financial Planning and Reporting Analyst, your role sees you allocating costs, performing calculations and assisting in forecasting. This is a 12-month Fixed Term Contract covering maternity. Salary Up to £45,000 Per Annum Location Peterborough / Hybrid 2 days from home Role Type Full time / 9-5:30 (some flex) / Mon Fri Benefits 25 Days Holiday + BH, Pension, BUPA private healthcare, Life assurance, Nursery benefit scheme, Enhanced maternity pay, discounts and more! The Role This position supports the Senior Analyst in delivering accurate management accounts, including the preparation of accruals, prepayments, depreciation, and journal entries. You ll produce clear financial analysis to inform decision-making, gathering reliable forecasting data, and contributing to the annual budget process. The role also involves improving reporting systems and processes with modern technology while assisting the Financial Controller and the Financial Planning & Reporting Manager on a wide range of tasks. We are looking for someone either part-qualified with CIMA or ACCA, or fully AAT qualified. A strong grasp of current accounting standards is essential, and experience within a corporate, LLP, or professional services environment would be advantageous. Knowledge of financial systems such as Business Central and analytical tools including Jet or Power Pivots would further strengthen your application. Sound like your kind of role? If you want to become part of a company that truly values your development then why not apply today?
Sep 03, 2025
Full time
Are you an experienced in Financial Planning and Reporting Analysis? Want to work for an established and respected organisation with awesome benefits? Look no further. Working for this UK wide property management business, as Financial Planning and Reporting Analyst, your role sees you allocating costs, performing calculations and assisting in forecasting. This is a 12-month Fixed Term Contract covering maternity. Salary Up to £45,000 Per Annum Location Peterborough / Hybrid 2 days from home Role Type Full time / 9-5:30 (some flex) / Mon Fri Benefits 25 Days Holiday + BH, Pension, BUPA private healthcare, Life assurance, Nursery benefit scheme, Enhanced maternity pay, discounts and more! The Role This position supports the Senior Analyst in delivering accurate management accounts, including the preparation of accruals, prepayments, depreciation, and journal entries. You ll produce clear financial analysis to inform decision-making, gathering reliable forecasting data, and contributing to the annual budget process. The role also involves improving reporting systems and processes with modern technology while assisting the Financial Controller and the Financial Planning & Reporting Manager on a wide range of tasks. We are looking for someone either part-qualified with CIMA or ACCA, or fully AAT qualified. A strong grasp of current accounting standards is essential, and experience within a corporate, LLP, or professional services environment would be advantageous. Knowledge of financial systems such as Business Central and analytical tools including Jet or Power Pivots would further strengthen your application. Sound like your kind of role? If you want to become part of a company that truly values your development then why not apply today?
Full Stack Developer (ASP.Net, C#, Entity Framework, SQL Server, Azure, TypeScript, React)- £55,000 - Hybrid/Altrincham - Remote working, flexible working, career progression, daily lunches, 20 + 8 days bank holiday! A positive working environment where your work will be impacting the energy space The opportunity to get involved with a greenfield new product launch - from the ground up! Support the growth of a business which has doubled in the last 2-3 years. The Role As a Software Developer, you will be contributing to the company's suite of products from an application, through to the website right through to internal systems. The role offers vast amount of variety - and boasts a collaborative culture with some of the brightest minds in the industry! You will work within a small team consisting of a Development & data manager, senior developers, mid-level developers, qa tester, business analyst and a UX/UI designer. The business are extremely well set up with growth mindsets; always seeking better ways of improving and doing things.You will have a thirst for problem solving - looking at code and being able to have a knack for breaking problems down and coming up with solutions to improve the code making it more maintainable, scalable and sleek. Technical Skills: ASP.Net C# SQL Server React TypeScript Git Desirable skills: Blazor Entity Framework Azure Playwright / other automated testing framework The Company The company are extremely well-established, have expanded year on year the last 3 years and offer a world of opportunity where their software is at the heart of their success.They care about their employees - and their benefits package demonstrates this with additional perks. They are passionate about a growth-mindset workforce - and so offer employees multiple study opportunities per year.They are an extremely well set up software team who are constantly looking to push forward their offering.The role is 2 days a week from home, with a Tuesday being compulsory in the office.Don't wait, apply now! Full Stack Developer (ASP.Net, C#, Entity Framework, SQL Server, Azure, TypeScript, React)- £55,000 - Hybrid/Altrincham - Remote working, flexible working, career progression, daily lunches, 20 + 8 days bank holiday!
Sep 03, 2025
Full time
Full Stack Developer (ASP.Net, C#, Entity Framework, SQL Server, Azure, TypeScript, React)- £55,000 - Hybrid/Altrincham - Remote working, flexible working, career progression, daily lunches, 20 + 8 days bank holiday! A positive working environment where your work will be impacting the energy space The opportunity to get involved with a greenfield new product launch - from the ground up! Support the growth of a business which has doubled in the last 2-3 years. The Role As a Software Developer, you will be contributing to the company's suite of products from an application, through to the website right through to internal systems. The role offers vast amount of variety - and boasts a collaborative culture with some of the brightest minds in the industry! You will work within a small team consisting of a Development & data manager, senior developers, mid-level developers, qa tester, business analyst and a UX/UI designer. The business are extremely well set up with growth mindsets; always seeking better ways of improving and doing things.You will have a thirst for problem solving - looking at code and being able to have a knack for breaking problems down and coming up with solutions to improve the code making it more maintainable, scalable and sleek. Technical Skills: ASP.Net C# SQL Server React TypeScript Git Desirable skills: Blazor Entity Framework Azure Playwright / other automated testing framework The Company The company are extremely well-established, have expanded year on year the last 3 years and offer a world of opportunity where their software is at the heart of their success.They care about their employees - and their benefits package demonstrates this with additional perks. They are passionate about a growth-mindset workforce - and so offer employees multiple study opportunities per year.They are an extremely well set up software team who are constantly looking to push forward their offering.The role is 2 days a week from home, with a Tuesday being compulsory in the office.Don't wait, apply now! Full Stack Developer (ASP.Net, C#, Entity Framework, SQL Server, Azure, TypeScript, React)- £55,000 - Hybrid/Altrincham - Remote working, flexible working, career progression, daily lunches, 20 + 8 days bank holiday!
The organisation Hays is working with The Guinness Partnership, who are one of the largest affordable housing providers in the country. They own and manage nearly 70,000 homes and provide housing services for nearly 160,000 residents. They employ over 2500 people across the UK and are an accredited Gold 'Investors in People'. About the role The Lead Business Analyst will lead the design and delivery of business analysis across complex or large-scale change and technology projects. This role is pivotal in shaping initiatives to ensure they deliver the intended business outcomes. It involves managing other Business Analysts, leading business design workstreams, and ensuring high-quality outputs aligned with governance and strategic goals. Key Responsibilities: Shape new project initiatives and define scope and objectives in partnership with project leads and vendors. Lead business design workstreams, including planning, resourcing, and delivery of artefacts. Manage and mentor Business Analysts, ensuring adherence to methodology and consistency of outputs. Lead requirements management, translating business goals into testable acceptance criteria. Analyse and improve business processes using best practice techniques. Present focused analysis to senior stakeholders to support decision-making. Contribute to the development of the Business Analysis practice and mentor peers. Maintain awareness of industry best practices and emerging technologies to identify efficiency opportunities. Skills & Experience Proven ability to deliver business solutions for programmes / projects, balancing time, cost and quality. Strong analytical background with a proven track record of development of robust business cases through the provision of fit gap and cost benefit analysis. Significant experience of shaping and leading business analysis, on large or complex projects / programmes from concept to operational acceptance. Experience of business process modelling methods, using MS Visio or Lucid Chart with a proven track record of delivering quantifiable process improvements through the application of different techniques. Able to lead, develop, engage, and influence at all levels. Excellent written, numerical, facilitation, and presentation skills. Excellent knowledge of Microsoft Office 365 tools. Proficient in the use of software delivery, requirements management, business process management and collaboration tools e.g., Azure Dev Ops (ADO), MS Teams and Asana. Demonstrates the Guinness Behaviours. Demonstrates the Guinness Leadership and Management standard. Experience of Cloud Adoption projects and programmes is desirable. Experience of core housing business processes is desirable. Professional qualification i.e. BCS Diploma in Business Analysis is essential. Other desirable qualifications include Lean Six Sigma or TOGAF. Salary & Benefits You can expect a competitive salary in the region of £66,882 (depending on experience) along with a range of benefits including membership to a private healthcare scheme, contributory pension, flexible working, 25 days holiday (option to purchase up to 5 additional days) and hybrid working (2 to 3 days a week in the Oldham office). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 02, 2025
Full time
The organisation Hays is working with The Guinness Partnership, who are one of the largest affordable housing providers in the country. They own and manage nearly 70,000 homes and provide housing services for nearly 160,000 residents. They employ over 2500 people across the UK and are an accredited Gold 'Investors in People'. About the role The Lead Business Analyst will lead the design and delivery of business analysis across complex or large-scale change and technology projects. This role is pivotal in shaping initiatives to ensure they deliver the intended business outcomes. It involves managing other Business Analysts, leading business design workstreams, and ensuring high-quality outputs aligned with governance and strategic goals. Key Responsibilities: Shape new project initiatives and define scope and objectives in partnership with project leads and vendors. Lead business design workstreams, including planning, resourcing, and delivery of artefacts. Manage and mentor Business Analysts, ensuring adherence to methodology and consistency of outputs. Lead requirements management, translating business goals into testable acceptance criteria. Analyse and improve business processes using best practice techniques. Present focused analysis to senior stakeholders to support decision-making. Contribute to the development of the Business Analysis practice and mentor peers. Maintain awareness of industry best practices and emerging technologies to identify efficiency opportunities. Skills & Experience Proven ability to deliver business solutions for programmes / projects, balancing time, cost and quality. Strong analytical background with a proven track record of development of robust business cases through the provision of fit gap and cost benefit analysis. Significant experience of shaping and leading business analysis, on large or complex projects / programmes from concept to operational acceptance. Experience of business process modelling methods, using MS Visio or Lucid Chart with a proven track record of delivering quantifiable process improvements through the application of different techniques. Able to lead, develop, engage, and influence at all levels. Excellent written, numerical, facilitation, and presentation skills. Excellent knowledge of Microsoft Office 365 tools. Proficient in the use of software delivery, requirements management, business process management and collaboration tools e.g., Azure Dev Ops (ADO), MS Teams and Asana. Demonstrates the Guinness Behaviours. Demonstrates the Guinness Leadership and Management standard. Experience of Cloud Adoption projects and programmes is desirable. Experience of core housing business processes is desirable. Professional qualification i.e. BCS Diploma in Business Analysis is essential. Other desirable qualifications include Lean Six Sigma or TOGAF. Salary & Benefits You can expect a competitive salary in the region of £66,882 (depending on experience) along with a range of benefits including membership to a private healthcare scheme, contributory pension, flexible working, 25 days holiday (option to purchase up to 5 additional days) and hybrid working (2 to 3 days a week in the Oldham office). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Senior IT Database and Web Platform Engineer Location: Birmingham (Hybrid, 2-3 days per week in office) Contract: 6 Month FTC Salary: £65,000 - £75,000 A leading international law firm is seeking a Senior IT Database and Web Platform Engineer to join their Birmingham-based IT Services team on a 6-month fixed-term contract. This is an excellent opportunity to play a critical role in maintaining and enhancing SQL, SharePoint, and web platform infrastructure, supporting services that underpin high-profile legal and business systems across the globe. The Role Reporting to the Senior Manager, Core Services and Platforms , you will provide expert third-line support across a wide range of systems, including SQL Server, SharePoint, Web Applications, Single Sign-On, Azure Services, and Identity Management. You will also lead on architecture, optimisation, troubleshooting, and project delivery, ensuring the stability, performance, and continuous improvement of mission-critical IT services. Key responsibilities include: Leading the support and optimisation of SQL, SharePoint, Web and Azure environments. Delivering deployments, platform upgrades and code releases in line with change processes. Proactively identifying and resolving infrastructure issues before they impact users. Coaching and guiding team members, acting as a trusted SME within Core Services and Platforms. Driving process improvement and technology innovation to keep systems modern, secure, and resilient. Collaborating with business services and vendor teams to deliver reliable, high-quality solutions. About You We are looking for a technically strong and collaborative professional with: Previous experience as a Business/Systems Analyst, Senior Systems Consultant, or similar . Significant experience in SQL Server configuration, optimisation, and support . Hands-on expertise with SharePoint architecture and administration . Strong knowledge of Azure services, identity management, SSO and MFA . A proven ability to troubleshoot complex technical issues in high-pressure environments. Experience leading projects, coaching others, and acting as a subject matter expert. A proactive, solutions-focused mindset, with excellent communication skills and stakeholder management. Apply now to speak with VIQU IT in confidence. Or contact Phoebe Rees via the VIQU IT website. Know someone great? Refer them and receive up to £1,000 if successful (terms apply).
Sep 02, 2025
Senior IT Database and Web Platform Engineer Location: Birmingham (Hybrid, 2-3 days per week in office) Contract: 6 Month FTC Salary: £65,000 - £75,000 A leading international law firm is seeking a Senior IT Database and Web Platform Engineer to join their Birmingham-based IT Services team on a 6-month fixed-term contract. This is an excellent opportunity to play a critical role in maintaining and enhancing SQL, SharePoint, and web platform infrastructure, supporting services that underpin high-profile legal and business systems across the globe. The Role Reporting to the Senior Manager, Core Services and Platforms , you will provide expert third-line support across a wide range of systems, including SQL Server, SharePoint, Web Applications, Single Sign-On, Azure Services, and Identity Management. You will also lead on architecture, optimisation, troubleshooting, and project delivery, ensuring the stability, performance, and continuous improvement of mission-critical IT services. Key responsibilities include: Leading the support and optimisation of SQL, SharePoint, Web and Azure environments. Delivering deployments, platform upgrades and code releases in line with change processes. Proactively identifying and resolving infrastructure issues before they impact users. Coaching and guiding team members, acting as a trusted SME within Core Services and Platforms. Driving process improvement and technology innovation to keep systems modern, secure, and resilient. Collaborating with business services and vendor teams to deliver reliable, high-quality solutions. About You We are looking for a technically strong and collaborative professional with: Previous experience as a Business/Systems Analyst, Senior Systems Consultant, or similar . Significant experience in SQL Server configuration, optimisation, and support . Hands-on expertise with SharePoint architecture and administration . Strong knowledge of Azure services, identity management, SSO and MFA . A proven ability to troubleshoot complex technical issues in high-pressure environments. Experience leading projects, coaching others, and acting as a subject matter expert. A proactive, solutions-focused mindset, with excellent communication skills and stakeholder management. Apply now to speak with VIQU IT in confidence. Or contact Phoebe Rees via the VIQU IT website. Know someone great? Refer them and receive up to £1,000 if successful (terms apply).
Technology Support Manager (ServiceNow) - Contract Location: Leeds (Wellington Place) or Edinburgh - Hybrid (2 days in office) Contract Length: 6 months (potential for extension) Salary: £75-£80K Circa About Client: You'll be joining a leading UK financial services organisation that is investing heavily in technology, people, and innovation. The team is driving large-scale digital transformation to deliver better outcomes for millions of customers. About the Role We are looking for a Technology Support Manager with strong ServiceNow expertise to join a Service Transformation Lab focused on shaping how colleagues interact with IT. This role is pivotal in designing and delivering innovative solutions that enhance digital engagement, working closely with developers, analysts, and architects across all ServiceNow modules. You'll be working in a highly collaborative, Agile environment , leading the creation of enterprise-level solutions that drive platform capability and long-term value. What You'll Be Doing Interpreting user stories and supporting development through to completion Implementing new functionality and solutions in ServiceNow Collaborating with developers, analysts, architects, and external UI experts Driving platform innovation across ITSM, Employee Centre, Cyber, Change, and Payments What We're Looking For To be considered, your CV should demonstrate: A proven track record at a senior level within ServiceNow development Experience working in an Agile engineering environment Broad knowledge of ServiceNow modules and how they interact Expertise in process/solution integration and workflow design (including Event Flow Handler) Strong technical grasp of API, JSON, MID Servers and associated integration technologies Hands-on experience in ServiceNow implementations Personal Qualities We're seeking someone who is: Decisive, creative, and analytical with a proactive mindset A strong communicator with excellent relationship management skills Well organised, pragmatic, and able to manage multiple priorities in a fast-paced setting A true team player who thrives in a collaborative environment Why Join? This is an opportunity to work at the forefront of ServiceNow innovation, delivering meaningful solutions that transform digital engagement at scale. You'll be part of a forward-thinking team that embraces diversity, inclusivity, and continuous learning. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Sep 02, 2025
Contractor
Technology Support Manager (ServiceNow) - Contract Location: Leeds (Wellington Place) or Edinburgh - Hybrid (2 days in office) Contract Length: 6 months (potential for extension) Salary: £75-£80K Circa About Client: You'll be joining a leading UK financial services organisation that is investing heavily in technology, people, and innovation. The team is driving large-scale digital transformation to deliver better outcomes for millions of customers. About the Role We are looking for a Technology Support Manager with strong ServiceNow expertise to join a Service Transformation Lab focused on shaping how colleagues interact with IT. This role is pivotal in designing and delivering innovative solutions that enhance digital engagement, working closely with developers, analysts, and architects across all ServiceNow modules. You'll be working in a highly collaborative, Agile environment , leading the creation of enterprise-level solutions that drive platform capability and long-term value. What You'll Be Doing Interpreting user stories and supporting development through to completion Implementing new functionality and solutions in ServiceNow Collaborating with developers, analysts, architects, and external UI experts Driving platform innovation across ITSM, Employee Centre, Cyber, Change, and Payments What We're Looking For To be considered, your CV should demonstrate: A proven track record at a senior level within ServiceNow development Experience working in an Agile engineering environment Broad knowledge of ServiceNow modules and how they interact Expertise in process/solution integration and workflow design (including Event Flow Handler) Strong technical grasp of API, JSON, MID Servers and associated integration technologies Hands-on experience in ServiceNow implementations Personal Qualities We're seeking someone who is: Decisive, creative, and analytical with a proactive mindset A strong communicator with excellent relationship management skills Well organised, pragmatic, and able to manage multiple priorities in a fast-paced setting A true team player who thrives in a collaborative environment Why Join? This is an opportunity to work at the forefront of ServiceNow innovation, delivering meaningful solutions that transform digital engagement at scale. You'll be part of a forward-thinking team that embraces diversity, inclusivity, and continuous learning. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Your new role Developing hands-on solutions within the Dynamics 365 CRM. Responsible for technically developing IT Changes and IT Projects. Primarily code development focused with additional management responsibilities for team/change/technical focus. Responsibilities will include: Directing activities to maximise effectiveness using an Agile, iteration-based approach. Identification of training / development needs and implementation of training where required. Request and review development approaches for project work. Ensure documentation is created and maintained as appropriate. Identify and implement department efficiency improvements. Ensure development projects are delivered on time, meet business requirements and goals, fulfil end-user requirements. Assist with identifying and resolving systems issues. Work with business analysts to ensure the development function follows a robust process where audit controls can be evidenced. Define the development tool set. Manage the development and deployment of new applications, systems software, and/or enhancements to existing applications throughout the GDC. Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications. Create procedures and processes to design, develop, and install enhancements and upgrades to systems and application software. Liaise with network administrators and software engineers to assist with quality assurance, program logic, and data processing. Coach project and scrum teams in development standards and best practice, review techniques used for all types of development practiced. Provide development support to other internal IT teams when required Produce project estimates and work closely with the business analysts to ensure project work is delivered to required timescales and quality levels. Provide regular reports to senior management to demonstrate progress of the development function. Provide development sign-out for releases to Production. What you'll need to succeed Demonstrable hands-on experience in developing and customising solutions using C#, TypeScript and Power Platform Solutions using Power Pages, Power Apps, Flows. Development management within a team using .net, C# in an Agile environment Experience in documenting defects/enhancements and implementing solutions. Working with agile development methodology using Azure DevOps. Experience in continuous integration / continuous development (CI/CD) pipelines. Demonstrable experience of hands-on data migration / integration using 3rd party systems or similar technologies. Knowledge of Audit requirements for a development function. Strong lead Developer who can encourage excellence and motivation within teams. Knowledge of service-orientated-architecture and building enterprise scale applications. Experience of working with TypeScript framework. Achieving Results - Be aware of key business objectives What you'll get in return Competitive salary 27 days' holiday plus bank holidays Flexi time Excellent pension contributions Buy/Sell annual leave Staff discounts, including discounted gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 02, 2025
Full time
Your new role Developing hands-on solutions within the Dynamics 365 CRM. Responsible for technically developing IT Changes and IT Projects. Primarily code development focused with additional management responsibilities for team/change/technical focus. Responsibilities will include: Directing activities to maximise effectiveness using an Agile, iteration-based approach. Identification of training / development needs and implementation of training where required. Request and review development approaches for project work. Ensure documentation is created and maintained as appropriate. Identify and implement department efficiency improvements. Ensure development projects are delivered on time, meet business requirements and goals, fulfil end-user requirements. Assist with identifying and resolving systems issues. Work with business analysts to ensure the development function follows a robust process where audit controls can be evidenced. Define the development tool set. Manage the development and deployment of new applications, systems software, and/or enhancements to existing applications throughout the GDC. Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications. Create procedures and processes to design, develop, and install enhancements and upgrades to systems and application software. Liaise with network administrators and software engineers to assist with quality assurance, program logic, and data processing. Coach project and scrum teams in development standards and best practice, review techniques used for all types of development practiced. Provide development support to other internal IT teams when required Produce project estimates and work closely with the business analysts to ensure project work is delivered to required timescales and quality levels. Provide regular reports to senior management to demonstrate progress of the development function. Provide development sign-out for releases to Production. What you'll need to succeed Demonstrable hands-on experience in developing and customising solutions using C#, TypeScript and Power Platform Solutions using Power Pages, Power Apps, Flows. Development management within a team using .net, C# in an Agile environment Experience in documenting defects/enhancements and implementing solutions. Working with agile development methodology using Azure DevOps. Experience in continuous integration / continuous development (CI/CD) pipelines. Demonstrable experience of hands-on data migration / integration using 3rd party systems or similar technologies. Knowledge of Audit requirements for a development function. Strong lead Developer who can encourage excellence and motivation within teams. Knowledge of service-orientated-architecture and building enterprise scale applications. Experience of working with TypeScript framework. Achieving Results - Be aware of key business objectives What you'll get in return Competitive salary 27 days' holiday plus bank holidays Flexi time Excellent pension contributions Buy/Sell annual leave Staff discounts, including discounted gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
