Finance Manager -IT Consultancy, Managed Service Provider (MSP), IT Consultancy. We are seeking an experienced Financial Analyst to lead a team of 4 sales and finance analysts, working for an established technology consultancy based in Weybridge, Surrey. The successful candidate will be responsible for understanding the company's internal solutions, pricing structures, and sales targets, setting up project profitability evaluation processes, analysing financials for various projects, providing expert guidance on strategic planning matters, actively engaging with project managers to ensure effective sales activities, supporting subsidiary strategy committees with project profit simulations, training team members, managing accounts receivable and monitoring payment collections, overseeing monthly billing and cost recognition/accruals, forecasting monthly/yearly sales and profit plans, collaborating with other departments to resolve sales-related issues, managing customer and vendor contracts and conducting internal audits of ICFR control processes. The role is being offered a 12 month Fixed Term Contract, hybrid working (up to 3 days per week in Weybridge.) Key Accountabilities: Understand company's internal solutions and pricing structure. Lead a team of four sales and finance analysts. Setup project profitability evaluation processes. Analyse financials for various projects. Provide expert guidance on strategic planning matters. Actively engage with Project Managers to ensure effective sales activities. Support subsidiary strategy committee with project profit simulations. Train team members, including creating job manuals and closing checklists. Manage accounts receivable and monitor payment collection process. Oversee timely and accurate completion of monthly billing. Create various reports based on sales/profit information. Oversee cost process and accurate cost recognition/accruals. Forecast monthly/yearly sales and profit plans. Collaborate with other departments to resolve sales-related issues. Customer and vendor contract management. Conduct internal audit - ICFR Control Process Review and Evaluation. Qualifications: Bachelor's Degree in Finance, Accounting, or related field. Minimum 5 years' experience in Financial Analysis or similar role. Proven leadership experience Strong analytical skills with attention to detail. Excellent communication and interpersonal skills. (Must have) proficiency in Microsoft Excel including Pivot Tables and vlookup. Experience with ERP Systems (SAP, Salesforce, etc) preferred. *Full right to work in the UK required* If your profile matches the above and you'd like to find out more, please apply with your up to date CV.
Sep 04, 2025
Finance Manager -IT Consultancy, Managed Service Provider (MSP), IT Consultancy. We are seeking an experienced Financial Analyst to lead a team of 4 sales and finance analysts, working for an established technology consultancy based in Weybridge, Surrey. The successful candidate will be responsible for understanding the company's internal solutions, pricing structures, and sales targets, setting up project profitability evaluation processes, analysing financials for various projects, providing expert guidance on strategic planning matters, actively engaging with project managers to ensure effective sales activities, supporting subsidiary strategy committees with project profit simulations, training team members, managing accounts receivable and monitoring payment collections, overseeing monthly billing and cost recognition/accruals, forecasting monthly/yearly sales and profit plans, collaborating with other departments to resolve sales-related issues, managing customer and vendor contracts and conducting internal audits of ICFR control processes. The role is being offered a 12 month Fixed Term Contract, hybrid working (up to 3 days per week in Weybridge.) Key Accountabilities: Understand company's internal solutions and pricing structure. Lead a team of four sales and finance analysts. Setup project profitability evaluation processes. Analyse financials for various projects. Provide expert guidance on strategic planning matters. Actively engage with Project Managers to ensure effective sales activities. Support subsidiary strategy committee with project profit simulations. Train team members, including creating job manuals and closing checklists. Manage accounts receivable and monitor payment collection process. Oversee timely and accurate completion of monthly billing. Create various reports based on sales/profit information. Oversee cost process and accurate cost recognition/accruals. Forecast monthly/yearly sales and profit plans. Collaborate with other departments to resolve sales-related issues. Customer and vendor contract management. Conduct internal audit - ICFR Control Process Review and Evaluation. Qualifications: Bachelor's Degree in Finance, Accounting, or related field. Minimum 5 years' experience in Financial Analysis or similar role. Proven leadership experience Strong analytical skills with attention to detail. Excellent communication and interpersonal skills. (Must have) proficiency in Microsoft Excel including Pivot Tables and vlookup. Experience with ERP Systems (SAP, Salesforce, etc) preferred. *Full right to work in the UK required* If your profile matches the above and you'd like to find out more, please apply with your up to date CV.
Our client is looking for an experienced and forward-thinking Data Engineer to join their Digital Services team. This is a key role in shaping and delivering the enterprise data engineering strategy, ensuring that our data infrastructure is robust, secure, and ready for the future. You will be responsible for designing, building, and optimising data pipelines and database systems that support their administrative and research activities. Working collaboratively across the business you'll ensure their data is high-quality, accessible, and compliant with governance and cybersecurity standards. Key Responsibilities Design, build, and maintain efficient data pipelines and ETL workflows. Develop and optimise relational and non-relational database systems. Collaborate with analysts, researchers, and IT teams to deliver tailored data solutions. Implement and maintain data governance and metadata frameworks. Ensure data security, integrity, and compliance with regulations such as GDPR. Contribute to data architecture design and enterprise data strategy. Lead technical data planning within change programmes. Explore and implement emerging technologies to drive innovation. Essential: Degree in a relevant discipline (or equivalent professional experience). Professional qualification in data management or analytics (eg, MCSE, OCP, CISSP). Significant experience in data solution architecture within large, complex organisations. Expertise with Oracle DBMS and SQL Server DBMS. Strong knowledge of database management systems and cloud infrastructure. Proficiency with Microsoft Azure, Microsoft Fabric, and Dataverse. Excellent analytical, problem-solving, and leadership skills. Strong communication skills and the ability to influence at all levels. Desirable: Experience in designing modular architecture and master data management. Familiarity with cybersecurity in data engineering contexts. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Sep 04, 2025
Full time
Our client is looking for an experienced and forward-thinking Data Engineer to join their Digital Services team. This is a key role in shaping and delivering the enterprise data engineering strategy, ensuring that our data infrastructure is robust, secure, and ready for the future. You will be responsible for designing, building, and optimising data pipelines and database systems that support their administrative and research activities. Working collaboratively across the business you'll ensure their data is high-quality, accessible, and compliant with governance and cybersecurity standards. Key Responsibilities Design, build, and maintain efficient data pipelines and ETL workflows. Develop and optimise relational and non-relational database systems. Collaborate with analysts, researchers, and IT teams to deliver tailored data solutions. Implement and maintain data governance and metadata frameworks. Ensure data security, integrity, and compliance with regulations such as GDPR. Contribute to data architecture design and enterprise data strategy. Lead technical data planning within change programmes. Explore and implement emerging technologies to drive innovation. Essential: Degree in a relevant discipline (or equivalent professional experience). Professional qualification in data management or analytics (eg, MCSE, OCP, CISSP). Significant experience in data solution architecture within large, complex organisations. Expertise with Oracle DBMS and SQL Server DBMS. Strong knowledge of database management systems and cloud infrastructure. Proficiency with Microsoft Azure, Microsoft Fabric, and Dataverse. Excellent analytical, problem-solving, and leadership skills. Strong communication skills and the ability to influence at all levels. Desirable: Experience in designing modular architecture and master data management. Familiarity with cybersecurity in data engineering contexts. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
IT Security Analyst Location: Hybrid - Buckinghamshire Salary: £50,000 - £55,000 + Benefits 83zero are partnered with a market-leading software company who are on a mission to transform the construction and related industries through their end-to-end digital solutions. With teams across the UK, Europe, USA and India, they are delivering large-scale transformation projects on a global scale and are continuing to expand. We are now looking for a highly organised and detail-driven IT Security Analyst to join their growing security function. This role plays a key part in securing customer trust and supplier integrity, ensuring compliance with recognised frameworks, and supporting wider security initiatives. The Role Own and manage responses to customer security questionnaires (SIG, CAIQ, bespoke). Work cross-functionally with Legal, Compliance, Procurement, Product and Security teams. Maintain the security assurance Matrix in line with ISO 27001, Cyber Essentials, and SOC 2. Act as the key point of contact for security assurance queries. Conduct vendor risk assessments against ISO 27001, NIST, and CIS Controls. Manage the third-party due diligence programme, including onboarding and periodic reviews. Track and publish key security metrics such as risk severity, SLA adherence, and turnaround times. Provide audit artefacts and support internal/external audits. Contribute to broader security initiatives and continuous improvement within the organisation. About You 3+ years' experience in Information Security, GRC, or Vendor Risk Management. Strong experience issuing or responding to security questionnaires. Knowledge of ISO 27001 Annex A, SOC 2, and GDPR/CCPA. Excellent communication skills, able to translate technical risk to non-technical stakeholders. Eligible to work in the UK and able to pass background checks. Desirable: Certifications such as CRISC, CISSP, CISA, or ISO 27001 Lead Auditor. Familiarity with SaaS/cloud platforms (AWS, Azure, GCP). Understanding of secure software supply chains (SBOM, SLSA). What's on Offer £50,000 - £55,000 base salary 25 days annual leave + public holidays (increasing with service) Matched pension scheme Private medical insurance & life assurance Fitness allowance Paid study leave & volunteering days Flexible hybrid working Excellent career development and training opportunities
Sep 04, 2025
Full time
IT Security Analyst Location: Hybrid - Buckinghamshire Salary: £50,000 - £55,000 + Benefits 83zero are partnered with a market-leading software company who are on a mission to transform the construction and related industries through their end-to-end digital solutions. With teams across the UK, Europe, USA and India, they are delivering large-scale transformation projects on a global scale and are continuing to expand. We are now looking for a highly organised and detail-driven IT Security Analyst to join their growing security function. This role plays a key part in securing customer trust and supplier integrity, ensuring compliance with recognised frameworks, and supporting wider security initiatives. The Role Own and manage responses to customer security questionnaires (SIG, CAIQ, bespoke). Work cross-functionally with Legal, Compliance, Procurement, Product and Security teams. Maintain the security assurance Matrix in line with ISO 27001, Cyber Essentials, and SOC 2. Act as the key point of contact for security assurance queries. Conduct vendor risk assessments against ISO 27001, NIST, and CIS Controls. Manage the third-party due diligence programme, including onboarding and periodic reviews. Track and publish key security metrics such as risk severity, SLA adherence, and turnaround times. Provide audit artefacts and support internal/external audits. Contribute to broader security initiatives and continuous improvement within the organisation. About You 3+ years' experience in Information Security, GRC, or Vendor Risk Management. Strong experience issuing or responding to security questionnaires. Knowledge of ISO 27001 Annex A, SOC 2, and GDPR/CCPA. Excellent communication skills, able to translate technical risk to non-technical stakeholders. Eligible to work in the UK and able to pass background checks. Desirable: Certifications such as CRISC, CISSP, CISA, or ISO 27001 Lead Auditor. Familiarity with SaaS/cloud platforms (AWS, Azure, GCP). Understanding of secure software supply chains (SBOM, SLSA). What's on Offer £50,000 - £55,000 base salary 25 days annual leave + public holidays (increasing with service) Matched pension scheme Private medical insurance & life assurance Fitness allowance Paid study leave & volunteering days Flexible hybrid working Excellent career development and training opportunities
Four Squared Recruitment Ltd
Coventry, Warwickshire
Group Practice Manager Salary £55-65K Flexibility for Part time or Full time We are proud to be supporting a progressive and values-driven private healthcare organisation in their search for a Group Practice Manager. Job Summary The Group Practice Manager will take overall responsibility for the operational leadership and management of their multi Practices. This is a pivotal role, directly supervising a team that includes 2 Deputies, 4 Site Managers/Leads, an Assistant Service Manager, and other staff as required. You will be accountable for delivering high standards of leadership, operational oversight, and service delivery, while fostering a culture of collaboration, innovation, and continuous improvement. The role offers flexibility and could be part-time depending on the candidate, but it will require adaptability to meet the evolving needs of the business. Key Responsibilities Operational Leadership & Practice Oversight Lead the day-to-day operations of Practices across Coventry, ensuring smooth, efficient, and high-quality service delivery. Foster strong communication channels between practices, staff, service users, and the Alliance to ensure transparency and collaboration. Collaborate with Data Analysts and Practice teams to develop and maintain robust performance reporting tools, providing regular updates on progress, risks, and opportunities to the Head of Operations. Strategic Planning & Performance Management Support the development of clear, measurable objectives and outcomes, implementing corrective actions when needed to ensure continuous improvement. Supervise and mentor the Practice Management team, providing daily guidance and formal supervision to build a high-performing, motivated workforce. Facilitate and lead formal meetings, training sessions, and updates occasionally off-site and outside standard hours to support staff development and service excellence. Team Development & Workforce Planning Delegate responsibilities effectively, ensuring staff receive appropriate support, supervision, and training tailored to their development needs. Monitor workloads, deadlines, and performance across practices, producing insightful reports to inform decision-making. Oversee recruitment, induction, and ongoing development of new staff, contributing to a culture of learning and growth. Quality Assurance & Compliance Drive quality improvement by auditing QOF and Enhanced Services performance to maximise income and service impact. Stay abreast of primary care IT developments, including DoH initiatives like EPRs and disease coding, and ensure timely updates to the management team. Ensure compliance with NHS and statutory obligations, working closely with the Safety & Quality team and CRGPA colleagues to develop and implement new protocols. Culture & Engagement Cultivate a positive, inclusive environment where all team members feel valued and empowered to contribute to practice development. Promote a culture of innovation and continuous improvement, encouraging adaptability and proactive change management. Lead the development and management of the Practice/PCN Patient Participation Group (PPG), ensuring effective recruitment and engagement systems are in place. Service Excellence & Patient Experience Take a strategic approach to enhancing patient services, ensuring alignment with local and national guidelines. Oversee appointment systems, repeat prescribing processes, and patient access strategies to meet demand and improve satisfaction. Maintain robust systems for patient feedback, complaints, and significant event reporting, ensuring learning is shared and acted upon. Collaboration & Stakeholder Engagement Build strong partnerships with internal teams, external stakeholders, PCNs, and Warwick Medical School to enhance service delivery and student experience. Represent the practices within the local PCN, ensuring active participation and alignment with broader healthcare initiatives. Work flexibly across sites and within a matrix-style environment, contributing to a cohesive and integrated service model. Finance & Business Continuity Contribute to budget management and financial oversight, including petty cash coordination with the Finance Team. Ensure timely submission of claims and audits, maintaining accurate records for verification and compliance. Develop and maintain a comprehensive Business Continuity Plan tailored to the needs of Alliance Teaching Practices. Additional Duties Undertake additional responsibilities as requested by the Head of Operations, supporting the evolving needs of the Alliance. Essential Must have wider operational NHS service experience Must have Group Practice Management experience Must be enthusiastic, a great communicator, and have strong values Benefits Excellent NHS Pension NHS Fleet Car Solutions 27 days holiday Enhanced maternity/paternity package Blue Light Discount Card Employee Assistance Programme
Sep 04, 2025
Full time
Group Practice Manager Salary £55-65K Flexibility for Part time or Full time We are proud to be supporting a progressive and values-driven private healthcare organisation in their search for a Group Practice Manager. Job Summary The Group Practice Manager will take overall responsibility for the operational leadership and management of their multi Practices. This is a pivotal role, directly supervising a team that includes 2 Deputies, 4 Site Managers/Leads, an Assistant Service Manager, and other staff as required. You will be accountable for delivering high standards of leadership, operational oversight, and service delivery, while fostering a culture of collaboration, innovation, and continuous improvement. The role offers flexibility and could be part-time depending on the candidate, but it will require adaptability to meet the evolving needs of the business. Key Responsibilities Operational Leadership & Practice Oversight Lead the day-to-day operations of Practices across Coventry, ensuring smooth, efficient, and high-quality service delivery. Foster strong communication channels between practices, staff, service users, and the Alliance to ensure transparency and collaboration. Collaborate with Data Analysts and Practice teams to develop and maintain robust performance reporting tools, providing regular updates on progress, risks, and opportunities to the Head of Operations. Strategic Planning & Performance Management Support the development of clear, measurable objectives and outcomes, implementing corrective actions when needed to ensure continuous improvement. Supervise and mentor the Practice Management team, providing daily guidance and formal supervision to build a high-performing, motivated workforce. Facilitate and lead formal meetings, training sessions, and updates occasionally off-site and outside standard hours to support staff development and service excellence. Team Development & Workforce Planning Delegate responsibilities effectively, ensuring staff receive appropriate support, supervision, and training tailored to their development needs. Monitor workloads, deadlines, and performance across practices, producing insightful reports to inform decision-making. Oversee recruitment, induction, and ongoing development of new staff, contributing to a culture of learning and growth. Quality Assurance & Compliance Drive quality improvement by auditing QOF and Enhanced Services performance to maximise income and service impact. Stay abreast of primary care IT developments, including DoH initiatives like EPRs and disease coding, and ensure timely updates to the management team. Ensure compliance with NHS and statutory obligations, working closely with the Safety & Quality team and CRGPA colleagues to develop and implement new protocols. Culture & Engagement Cultivate a positive, inclusive environment where all team members feel valued and empowered to contribute to practice development. Promote a culture of innovation and continuous improvement, encouraging adaptability and proactive change management. Lead the development and management of the Practice/PCN Patient Participation Group (PPG), ensuring effective recruitment and engagement systems are in place. Service Excellence & Patient Experience Take a strategic approach to enhancing patient services, ensuring alignment with local and national guidelines. Oversee appointment systems, repeat prescribing processes, and patient access strategies to meet demand and improve satisfaction. Maintain robust systems for patient feedback, complaints, and significant event reporting, ensuring learning is shared and acted upon. Collaboration & Stakeholder Engagement Build strong partnerships with internal teams, external stakeholders, PCNs, and Warwick Medical School to enhance service delivery and student experience. Represent the practices within the local PCN, ensuring active participation and alignment with broader healthcare initiatives. Work flexibly across sites and within a matrix-style environment, contributing to a cohesive and integrated service model. Finance & Business Continuity Contribute to budget management and financial oversight, including petty cash coordination with the Finance Team. Ensure timely submission of claims and audits, maintaining accurate records for verification and compliance. Develop and maintain a comprehensive Business Continuity Plan tailored to the needs of Alliance Teaching Practices. Additional Duties Undertake additional responsibilities as requested by the Head of Operations, supporting the evolving needs of the Alliance. Essential Must have wider operational NHS service experience Must have Group Practice Management experience Must be enthusiastic, a great communicator, and have strong values Benefits Excellent NHS Pension NHS Fleet Car Solutions 27 days holiday Enhanced maternity/paternity package Blue Light Discount Card Employee Assistance Programme
Job title: TPRM Business Analyst - Strategic Tooling Location: London/Hybrid Duration: 6 months initially Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. The role: You will be required as part of a project to replace the strategic tool used for the support of Third Party Risk Management (TPRM) with a new external tool. Responsibilities: Responsible for engaging with stakeholders to document and agree requirements and design, in line with the tool functionality Identify and document the processes, system changes and timescales required to introduce changes and ensure the correct governance of the changed process Support for the integration of the new tool, including creating and reviewing test scripts and support UAT Document End User Training guides and internal third party management operating procedures and conduct user training BAs are expected to present at SteerCos, translating complex data eg regulation, process flows or technical detail clearly and logically, explaining any implications or risks so that senior management can make effective decisions based on the BA's input. Work closely with the SME/s to appraise senior stakeholders (likely to include MD and above stakeholders) of the potential impact of change on the service, function or system/s highlighting the options, impact and potential links between required changes on the existing infrastructure so that well informed decisions can be made Requirements: Prior experience of deploying Third Party Risk Management tools Educated to degree level and professional BA qualifications desirable Able to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills (both written and verbal) Knowledge of back-office business processes and products Knowledge and experience of financial services, markets and banking activities and the surrounding regulatory framework. Prior experience of successfully delivering projects within financial services Experience of regulatory change impacting banking systems, processes, and procedures. Experience of participating in deadline driven and/or systems project teams. Proven ability to work collaboratively to gain agreement and resolve conflict Able to produce gap analysis/requirements, workflows and high-quality business requirement documents covering current and future state proposals. Expertise in banking products, prior experience of providing regulatory analysis and business requirements documentation Expertise in interpreting regulatory requirements is helpful Proven ability to analyse current and future regulatory or business requirements and translate them into practical implications for specific processes and systems. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Sep 04, 2025
Contractor
Job title: TPRM Business Analyst - Strategic Tooling Location: London/Hybrid Duration: 6 months initially Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. The role: You will be required as part of a project to replace the strategic tool used for the support of Third Party Risk Management (TPRM) with a new external tool. Responsibilities: Responsible for engaging with stakeholders to document and agree requirements and design, in line with the tool functionality Identify and document the processes, system changes and timescales required to introduce changes and ensure the correct governance of the changed process Support for the integration of the new tool, including creating and reviewing test scripts and support UAT Document End User Training guides and internal third party management operating procedures and conduct user training BAs are expected to present at SteerCos, translating complex data eg regulation, process flows or technical detail clearly and logically, explaining any implications or risks so that senior management can make effective decisions based on the BA's input. Work closely with the SME/s to appraise senior stakeholders (likely to include MD and above stakeholders) of the potential impact of change on the service, function or system/s highlighting the options, impact and potential links between required changes on the existing infrastructure so that well informed decisions can be made Requirements: Prior experience of deploying Third Party Risk Management tools Educated to degree level and professional BA qualifications desirable Able to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills (both written and verbal) Knowledge of back-office business processes and products Knowledge and experience of financial services, markets and banking activities and the surrounding regulatory framework. Prior experience of successfully delivering projects within financial services Experience of regulatory change impacting banking systems, processes, and procedures. Experience of participating in deadline driven and/or systems project teams. Proven ability to work collaboratively to gain agreement and resolve conflict Able to produce gap analysis/requirements, workflows and high-quality business requirement documents covering current and future state proposals. Expertise in banking products, prior experience of providing regulatory analysis and business requirements documentation Expertise in interpreting regulatory requirements is helpful Proven ability to analyse current and future regulatory or business requirements and translate them into practical implications for specific processes and systems. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Business Analyst London Markets Insurance Insurance Home based with some adhoc travel 650/day (Inside IR35) Initial 6 month contract Application Integration Data Migration Infrastructure Estates Our client is seeking a highly skilled Business Analyst with extensive experience with the Insurance sector (London Market / Speciality Insurance experience is a bonus) to work on an application integration project. You will have a proven track record in the successful design, delivery, and implementation of M&A and business change projects. Key Essential Skills & Experience: Extensive experience within Insurance / Brokering sectors Experience in producing process models Agile and Waterfall methodology proficiency Application Integration Service Integration Data Migration Strong analytical and problem solving skills Stakeholder Management Excellent communication skills Location: Predominantly remote role with some adhoc travel to offices when required Contract Length: Initial contract 6 months Rate: 650/day Inside IR35 via umbrella If this sounds like a good match to your experience, submit your CV ASAP! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Sep 04, 2025
Contractor
Business Analyst London Markets Insurance Insurance Home based with some adhoc travel 650/day (Inside IR35) Initial 6 month contract Application Integration Data Migration Infrastructure Estates Our client is seeking a highly skilled Business Analyst with extensive experience with the Insurance sector (London Market / Speciality Insurance experience is a bonus) to work on an application integration project. You will have a proven track record in the successful design, delivery, and implementation of M&A and business change projects. Key Essential Skills & Experience: Extensive experience within Insurance / Brokering sectors Experience in producing process models Agile and Waterfall methodology proficiency Application Integration Service Integration Data Migration Strong analytical and problem solving skills Stakeholder Management Excellent communication skills Location: Predominantly remote role with some adhoc travel to offices when required Contract Length: Initial contract 6 months Rate: 650/day Inside IR35 via umbrella If this sounds like a good match to your experience, submit your CV ASAP! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Part-Time Business Analyst - Operational Change Location: Edinburgh Start Date: ASAP Contract Length: 3 months Working Pattern: 2 days per week Rate: 445/day (Outside IR35) A leading not-for-profit charity clinic in Edinburgh is seeking a Part-Time Business Analyst to support the rollout of a new operating model. This is a hands-on, people-focused role ideal for someone with a background in operational improvement and change management. You'll work closely with the clinic's management team to assess current operations, identify gaps, and help drive a cultural shift in service delivery. Key Responsibilities Support the design and implementation of a new operating model. Provide operational coaching and guidance to the management team. Conduct process mapping and gap analysis to identify areas for improvement. Assess the current "as-is" state and help define the "to-be" model. Bridge operational gaps and support the team through change. What We're Looking For Proven experience as a Business Analyst in operational or service environments. Strong stakeholder engagement and coaching skills. Experience in healthcare or similar sectors is a plus. Ability to work independently and influence change at all levels. This is a fantastic opportunity to make a real impact in a meaningful sector. If you're ready to bring your operational expertise to a team that's passionate about improving care and service delivery, we'd love to hear from you. Apply now or send your CV to (url removed)
Sep 04, 2025
Contractor
Part-Time Business Analyst - Operational Change Location: Edinburgh Start Date: ASAP Contract Length: 3 months Working Pattern: 2 days per week Rate: 445/day (Outside IR35) A leading not-for-profit charity clinic in Edinburgh is seeking a Part-Time Business Analyst to support the rollout of a new operating model. This is a hands-on, people-focused role ideal for someone with a background in operational improvement and change management. You'll work closely with the clinic's management team to assess current operations, identify gaps, and help drive a cultural shift in service delivery. Key Responsibilities Support the design and implementation of a new operating model. Provide operational coaching and guidance to the management team. Conduct process mapping and gap analysis to identify areas for improvement. Assess the current "as-is" state and help define the "to-be" model. Bridge operational gaps and support the team through change. What We're Looking For Proven experience as a Business Analyst in operational or service environments. Strong stakeholder engagement and coaching skills. Experience in healthcare or similar sectors is a plus. Ability to work independently and influence change at all levels. This is a fantastic opportunity to make a real impact in a meaningful sector. If you're ready to bring your operational expertise to a team that's passionate about improving care and service delivery, we'd love to hear from you. Apply now or send your CV to (url removed)
Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 04, 2025
Full time
Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. 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Overview: We are seeking two experienced Functional Business Analysts with a strong background in Payments and Issuing to join a high-profile programme. The ideal candidates will be adept at working across business and technology teams to capture, analyse, and translate business requirements into clear deliverables within a complex financial services environment. Key Responsibilities: Collaborate with stakeholders to elicit, define, and document functional requirements for Payments and Issuing processes. Analyse existing processes, systems, and workflows to identify gaps and improvement opportunities. Translate business requirements into clear functional specifications for technical teams. Support non-development infrastructure projects within the payments domain. Facilitate workshops, meetings, and walkthroughs with cross-functional teams. Ensure requirements align with strategic objectives, regulatory standards, and compliance obligations. Assist in test planning, execution support, and validation to ensure solutions meet business needs. Maintain strong stakeholder engagement and manage expectations throughout the project lifecycle. Required Skills & Experience: Proven experience as a Functional Business Analyst in the Payments / Issuing space. Strong understanding of payment processing, card issuing, transaction flows, and related infrastructure. Experience working in large-scale financial services or banking environments. Skilled in requirements gathering, analysis, and documentation using industry-standard methods. Ability to work on non-development infrastructure projects and liaise effectively with both technical and business teams. Excellent communication, facilitation, and stakeholder management skills. Strong analytical and problem-solving capabilities. Desirable: Familiarity with industry regulations, compliance, and security standards in the payments sector. Experience working in agile or hybrid delivery environments.
Sep 04, 2025
Contractor
Overview: We are seeking two experienced Functional Business Analysts with a strong background in Payments and Issuing to join a high-profile programme. The ideal candidates will be adept at working across business and technology teams to capture, analyse, and translate business requirements into clear deliverables within a complex financial services environment. Key Responsibilities: Collaborate with stakeholders to elicit, define, and document functional requirements for Payments and Issuing processes. Analyse existing processes, systems, and workflows to identify gaps and improvement opportunities. Translate business requirements into clear functional specifications for technical teams. Support non-development infrastructure projects within the payments domain. Facilitate workshops, meetings, and walkthroughs with cross-functional teams. Ensure requirements align with strategic objectives, regulatory standards, and compliance obligations. Assist in test planning, execution support, and validation to ensure solutions meet business needs. Maintain strong stakeholder engagement and manage expectations throughout the project lifecycle. Required Skills & Experience: Proven experience as a Functional Business Analyst in the Payments / Issuing space. Strong understanding of payment processing, card issuing, transaction flows, and related infrastructure. Experience working in large-scale financial services or banking environments. Skilled in requirements gathering, analysis, and documentation using industry-standard methods. Ability to work on non-development infrastructure projects and liaise effectively with both technical and business teams. Excellent communication, facilitation, and stakeholder management skills. Strong analytical and problem-solving capabilities. Desirable: Familiarity with industry regulations, compliance, and security standards in the payments sector. Experience working in agile or hybrid delivery environments.
WA Consultants are searching for an IT Service Desk Support Analyst 4 days per week onsite near Exeter Job Description: We are looking for a proactive and customer-focused IT Service Desk/Support Analyst to provide 1st and 2nd line support across a wide range of systems and services. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is passionate about delivering excellent service to users of all technical abilities. Key Responsibilities: Service Desk Support: Resolve incidents and fulfil service requests for users across multiple UK sites via phone, email, and our ITSM platform. Technical Troubleshooting: Support and triage issues across Windows-based software and business-critical applications in Warehouse, Transport, and Back Office environments. Hardware Management: Deploy and maintain IT assets including PCs, laptops, mobile devices, printers, and warehouse equipment. Business Change Support: Assist with IT aspects of site openings, closures, and office relocations. User Communication: Engage effectively with users at all levels, ensuring clear updates and managing expectations. Ticket Management : Log, prioritise, and resolve tickets in line with SLAs, always maintaining a customer-first approach. Continuous Improvement: Identify trends, reduce repeat incidents, and contribute to improving service quality and user satisfaction. Monitoring & Escalation: Use monitoring tools to proactively identify issues and escalate where necessary. Collaboration: Work closely with other Technology teams to ensure smooth transitions of new systems and updates into support. On-Call Support: Participate in the out-of-hours support rota as required. Travel: Occasionally travel to other locations to support incidents or project delivery. Required Experience: IT Support Experience: Minimum of 2 years' experience in a similar role . Communication Skills: Confident in supporting users of varying technical ability. . Attention to Detail: High level of accuracy in builds and documentation. . Self-Management: Ability to manage workload and meet project deadlines. . Travel Ready: Full UK driving licence, access to a vehicle insured for business use, and willingness to travel. WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Sep 04, 2025
Full time
WA Consultants are searching for an IT Service Desk Support Analyst 4 days per week onsite near Exeter Job Description: We are looking for a proactive and customer-focused IT Service Desk/Support Analyst to provide 1st and 2nd line support across a wide range of systems and services. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is passionate about delivering excellent service to users of all technical abilities. Key Responsibilities: Service Desk Support: Resolve incidents and fulfil service requests for users across multiple UK sites via phone, email, and our ITSM platform. Technical Troubleshooting: Support and triage issues across Windows-based software and business-critical applications in Warehouse, Transport, and Back Office environments. Hardware Management: Deploy and maintain IT assets including PCs, laptops, mobile devices, printers, and warehouse equipment. Business Change Support: Assist with IT aspects of site openings, closures, and office relocations. User Communication: Engage effectively with users at all levels, ensuring clear updates and managing expectations. Ticket Management : Log, prioritise, and resolve tickets in line with SLAs, always maintaining a customer-first approach. Continuous Improvement: Identify trends, reduce repeat incidents, and contribute to improving service quality and user satisfaction. Monitoring & Escalation: Use monitoring tools to proactively identify issues and escalate where necessary. Collaboration: Work closely with other Technology teams to ensure smooth transitions of new systems and updates into support. On-Call Support: Participate in the out-of-hours support rota as required. Travel: Occasionally travel to other locations to support incidents or project delivery. Required Experience: IT Support Experience: Minimum of 2 years' experience in a similar role . Communication Skills: Confident in supporting users of varying technical ability. . Attention to Detail: High level of accuracy in builds and documentation. . Self-Management: Ability to manage workload and meet project deadlines. . Travel Ready: Full UK driving licence, access to a vehicle insured for business use, and willingness to travel. WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Servic Desk Analyst - 1st/2nd Line Support Duration: 3 months (with potential extension) Location: Leeds (on-site) Rate: £220.00 per day (Inside IR35) We are seeking an experienced Service Desk Analyst to join a busy IT support team of six, working closely with L2 engineers and an SDM. This is an excellent opportunity to support a leading end client in Leeds on an initial 3-month contract, with the potential for extension. Key Responsibilities: Provide 1st line IT support and act as the first point of contact for technical issues. Log, manage, and resolve incidents and service requests via ServiceNow . Support end users with account management and access issues using Active Directory Entra/Microsoft Entra ID . Provide support across O365 and M365 applications. Escalate complex issues to L2 support where appropriate. Deliver excellent customer service and maintain clear communication with end users. Essential Skills & Experience: Proven experience in a service desk environment . Strong knowledge of Active Directory Entra/Microsoft Entra ID . Good understanding of O365 and M365 . ServiceNow experience (essential). Strong communication and problem-solving skills.
Sep 04, 2025
Contractor
Servic Desk Analyst - 1st/2nd Line Support Duration: 3 months (with potential extension) Location: Leeds (on-site) Rate: £220.00 per day (Inside IR35) We are seeking an experienced Service Desk Analyst to join a busy IT support team of six, working closely with L2 engineers and an SDM. This is an excellent opportunity to support a leading end client in Leeds on an initial 3-month contract, with the potential for extension. Key Responsibilities: Provide 1st line IT support and act as the first point of contact for technical issues. Log, manage, and resolve incidents and service requests via ServiceNow . Support end users with account management and access issues using Active Directory Entra/Microsoft Entra ID . Provide support across O365 and M365 applications. Escalate complex issues to L2 support where appropriate. Deliver excellent customer service and maintain clear communication with end users. Essential Skills & Experience: Proven experience in a service desk environment . Strong knowledge of Active Directory Entra/Microsoft Entra ID . Good understanding of O365 and M365 . ServiceNow experience (essential). Strong communication and problem-solving skills.
We are seeking a skilled and motivated ServiceNow Developer to design, develop, and maintain solutions on the ServiceNow platform. You will work closely with business analysts, architects, and stakeholders to deliver high-quality applications and workflows that support business objectives and improve service delivery. Key Responsibilities Develop and configure ServiceNow's SPM suite, applications, modules, and workflows across ITSM, ITOM, HRSD, and other areas. Create and maintain business rules, client scripts, UI policies, flows, and integrations. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Participate in Agile development cycles, including sprint planning, reviews, and retrospectives. Ensure solutions follow ServiceNow best practices, coding standards, and platform governance. Support platform upgrades, patching, and performance tuning. Troubleshoot and resolve technical issues and defects. Required qualifications Experience developing on the ServiceNow platform in a professional setting. Proficiency in JavaScript, Glide API, and ServiceNow development tools. Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers. Understanding of ITIL processes and service management principles. Strong problem-solving and communication skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA). One or more Certified Implementation Specialist (CIS) certifications (eg, SPM, ITSM, HRSD, CSM). Experience with Flow Designer, App Engine Studio, or Performance Analytics. Exposure to Agile/Scrum methodologies. MOD SC Mandatory
Sep 04, 2025
Contractor
We are seeking a skilled and motivated ServiceNow Developer to design, develop, and maintain solutions on the ServiceNow platform. You will work closely with business analysts, architects, and stakeholders to deliver high-quality applications and workflows that support business objectives and improve service delivery. Key Responsibilities Develop and configure ServiceNow's SPM suite, applications, modules, and workflows across ITSM, ITOM, HRSD, and other areas. Create and maintain business rules, client scripts, UI policies, flows, and integrations. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Participate in Agile development cycles, including sprint planning, reviews, and retrospectives. Ensure solutions follow ServiceNow best practices, coding standards, and platform governance. Support platform upgrades, patching, and performance tuning. Troubleshoot and resolve technical issues and defects. Required qualifications Experience developing on the ServiceNow platform in a professional setting. Proficiency in JavaScript, Glide API, and ServiceNow development tools. Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers. Understanding of ITIL processes and service management principles. Strong problem-solving and communication skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA). One or more Certified Implementation Specialist (CIS) certifications (eg, SPM, ITSM, HRSD, CSM). Experience with Flow Designer, App Engine Studio, or Performance Analytics. Exposure to Agile/Scrum methodologies. MOD SC Mandatory
Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa £55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa £55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Sep 04, 2025
Full time
Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa £55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa £55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
CMA Recruitment Group is delighted to be supporting a long-established, high-growth business which operates at the forefront of its industry, supplying critical solutions across the UK and internationally. Following significant year-on-year growth, the company is now approaching £300m turnover and has ambitious expansion plans, making this an exciting time to join. What will the Commercial Finance Analyst role involve? This newly created Commercial Finance Analyst position sits within the commercial finance team and will play a key part in supporting value creation projects across the business. Acting as the link between finance and the project management function, the role will provide insight, analysis and financial oversight on a range of initiatives that underpin the company s continued growth. Providing financial analysis and feedback on projects to key stakeholders Acting as the commercial finance contact for project managers and attending meetings as required Developing dashboards and reporting tools to track project progress and value delivered Supporting budgeting and forecasting processes with detailed analysis Identifying trends in financial data to aid commercial decision making Improving reporting, modelling and financial processes across the business Collaborating with senior stakeholders to enhance the impact and understanding of financial reporting Suitable Candidate for the Commercial Finance Analyst vacancy: Professionally qualified accountant (CIMA/ACCA/ACA) or equivalent experience 5+ years experience in FP&A, finance analyst or management accounting roles Strong Excel skills, with experience in Power BI or similar reporting tools advantageous Confident communicator with the ability to engage effectively with finance and non-finance stakeholders Detail oriented, accurate, and proactive in approach Additional benefits and information for the role of Commercial Finance Analyst: Hybrid working pattern (3 days office, 2 days home) Bonus scheme (annual and quarterly) 25 days holiday plus bank holidays, increasing with service Pension scheme, life assurance, medical expenses scheme Employee discount programme and wellbeing support CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Sep 04, 2025
Contractor
CMA Recruitment Group is delighted to be supporting a long-established, high-growth business which operates at the forefront of its industry, supplying critical solutions across the UK and internationally. Following significant year-on-year growth, the company is now approaching £300m turnover and has ambitious expansion plans, making this an exciting time to join. What will the Commercial Finance Analyst role involve? This newly created Commercial Finance Analyst position sits within the commercial finance team and will play a key part in supporting value creation projects across the business. Acting as the link between finance and the project management function, the role will provide insight, analysis and financial oversight on a range of initiatives that underpin the company s continued growth. Providing financial analysis and feedback on projects to key stakeholders Acting as the commercial finance contact for project managers and attending meetings as required Developing dashboards and reporting tools to track project progress and value delivered Supporting budgeting and forecasting processes with detailed analysis Identifying trends in financial data to aid commercial decision making Improving reporting, modelling and financial processes across the business Collaborating with senior stakeholders to enhance the impact and understanding of financial reporting Suitable Candidate for the Commercial Finance Analyst vacancy: Professionally qualified accountant (CIMA/ACCA/ACA) or equivalent experience 5+ years experience in FP&A, finance analyst or management accounting roles Strong Excel skills, with experience in Power BI or similar reporting tools advantageous Confident communicator with the ability to engage effectively with finance and non-finance stakeholders Detail oriented, accurate, and proactive in approach Additional benefits and information for the role of Commercial Finance Analyst: Hybrid working pattern (3 days office, 2 days home) Bonus scheme (annual and quarterly) 25 days holiday plus bank holidays, increasing with service Pension scheme, life assurance, medical expenses scheme Employee discount programme and wellbeing support CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Job Title: Configuration Analyst iO Associates have partnered with a leading client who operates in the aerospace and defense industry, serving both domestic and international customers. With a focus on Platform Integration, Ground Based Air Defence, Special Projects, and Weapons, they provide cutting-edge products and services to various governmental bodies. Our client offers an exciting career path, excellent work/life balance, and a 4-day working week for employees. They are now seeking a Configuration Analyst to join their team in Ampthill, Bedfordshire. This role plays a crucial part in maintaining the integrity of complex engineering projects. The successful candidate will apply Configuration Management principles and practices and have the opportunity to progress into more senior roles contributing to the company's Digital Engineering strategy. Responsibilities: Apply Configuration Management principles and tools to maintain project integrity Analyze product design changes and their impacts Support the establishment and maintenance of configuration baselines Contribute to change control processes Collaborate with engineering teams to ensure compliance with configuration management policies Develop digital engineering skills and participate in the implementation of digital transformation initiatives Essential Skills & Experience: Bachelor's degree in an engineering or related discipline Experience in a Configuration Management role in an engineering environment Knowledge of Configuration Management principles and standards Familiarity with Configuration Management tools and Product Lifecycle Management systems Strong communication and interpersonal skills Ability to work effectively in a team environment Attention to detail and commitment to quality Desirable Skills & Experience: Experience in Configuration Management within the defense industry Familiarity with DEF-STAN 05-57 and Windchill PLM Knowledge of Model-Based Systems Engineering tools and methodologies Understanding of data integration concepts and technologies Exposure to Systems Engineering and SysML Appreciation of complex system design and verification If you possess the qualifications and experience required for this role, we encourage you to apply by submitting your CV. Join our client in driving innovation and delivering superior solutions in the aerospace and defense sector. Note: Per company policy, our client is committed to equal opportunity employment and values diversity in the workplace. If you believe your skills align with the position, we welcome your application.
Sep 04, 2025
Full time
Job Title: Configuration Analyst iO Associates have partnered with a leading client who operates in the aerospace and defense industry, serving both domestic and international customers. With a focus on Platform Integration, Ground Based Air Defence, Special Projects, and Weapons, they provide cutting-edge products and services to various governmental bodies. Our client offers an exciting career path, excellent work/life balance, and a 4-day working week for employees. They are now seeking a Configuration Analyst to join their team in Ampthill, Bedfordshire. This role plays a crucial part in maintaining the integrity of complex engineering projects. The successful candidate will apply Configuration Management principles and practices and have the opportunity to progress into more senior roles contributing to the company's Digital Engineering strategy. Responsibilities: Apply Configuration Management principles and tools to maintain project integrity Analyze product design changes and their impacts Support the establishment and maintenance of configuration baselines Contribute to change control processes Collaborate with engineering teams to ensure compliance with configuration management policies Develop digital engineering skills and participate in the implementation of digital transformation initiatives Essential Skills & Experience: Bachelor's degree in an engineering or related discipline Experience in a Configuration Management role in an engineering environment Knowledge of Configuration Management principles and standards Familiarity with Configuration Management tools and Product Lifecycle Management systems Strong communication and interpersonal skills Ability to work effectively in a team environment Attention to detail and commitment to quality Desirable Skills & Experience: Experience in Configuration Management within the defense industry Familiarity with DEF-STAN 05-57 and Windchill PLM Knowledge of Model-Based Systems Engineering tools and methodologies Understanding of data integration concepts and technologies Exposure to Systems Engineering and SysML Appreciation of complex system design and verification If you possess the qualifications and experience required for this role, we encourage you to apply by submitting your CV. Join our client in driving innovation and delivering superior solutions in the aerospace and defense sector. Note: Per company policy, our client is committed to equal opportunity employment and values diversity in the workplace. If you believe your skills align with the position, we welcome your application.
Senior Finance Analyst Brent This role requires attendance in the office 3 days a week. The role is only accepting submissions from candidates who have committed to this. We are seeking a CCAB-qualified accountant to take on the pivotal role of Technical Lead for Asset Accounting. This is an exciting opportunity to provide expert financial guidance on asset treatment, valuation, and reporting, while supporting the delivery of the Council's Assets Project. Working closely with senior finance colleagues, you will drive improvements in asset accounting processes, ensure compliance with statutory regulations, and help shape long-term financial strategies linked to capital investment and asset management. Key Accountabilities: Act as the technical lead for asset accounting across the Council's finance function. Provide expert advice on asset treatment, valuation, and financial reporting. Lead the delivery of the Assets Project, ensuring compliance with statutory accounting standards and Council policies. Collaborate with the Chief Accountant and Capital Teams to maintain accurate and consistent asset data. Drive improvements in asset accounting processes, systems, and internal controls. Support the development of financial strategies for capital investment and asset management. Ensure adherence to the CIPFA Code of Practice and other relevant financial regulations. Support audit processes and respond to queries relating to asset accounting and capital finance. Key Criteria Qualifications & Experience CCAB-qualified accountant (or equivalent). Proven experience in asset accounting and capital finance within a complex organisation. Strong track record of analysing legislation, regulations, and applying them to strategic financial policy. Experience of preparing and presenting complex financial information to a variety of audiences. Key skills: Advanced analytical skills, with the ability to interpret and report on large volumes of complex financial and accounting data. Strong planning and organisational skills, with the ability to prioritise and deliver against multiple objectives. Excellent communication and interpersonal skills, with the ability to explain complex financial issues clearly to non-financial colleagues, senior managers, and elected members. Skilled negotiator and influencer, able to build strong working relationships across teams. Strategic thinker, able to contribute to the long-term development of the finance service. How to Apply Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis-early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Sep 04, 2025
Contractor
Senior Finance Analyst Brent This role requires attendance in the office 3 days a week. The role is only accepting submissions from candidates who have committed to this. We are seeking a CCAB-qualified accountant to take on the pivotal role of Technical Lead for Asset Accounting. This is an exciting opportunity to provide expert financial guidance on asset treatment, valuation, and reporting, while supporting the delivery of the Council's Assets Project. Working closely with senior finance colleagues, you will drive improvements in asset accounting processes, ensure compliance with statutory regulations, and help shape long-term financial strategies linked to capital investment and asset management. Key Accountabilities: Act as the technical lead for asset accounting across the Council's finance function. Provide expert advice on asset treatment, valuation, and financial reporting. Lead the delivery of the Assets Project, ensuring compliance with statutory accounting standards and Council policies. Collaborate with the Chief Accountant and Capital Teams to maintain accurate and consistent asset data. Drive improvements in asset accounting processes, systems, and internal controls. Support the development of financial strategies for capital investment and asset management. Ensure adherence to the CIPFA Code of Practice and other relevant financial regulations. Support audit processes and respond to queries relating to asset accounting and capital finance. Key Criteria Qualifications & Experience CCAB-qualified accountant (or equivalent). Proven experience in asset accounting and capital finance within a complex organisation. Strong track record of analysing legislation, regulations, and applying them to strategic financial policy. Experience of preparing and presenting complex financial information to a variety of audiences. Key skills: Advanced analytical skills, with the ability to interpret and report on large volumes of complex financial and accounting data. Strong planning and organisational skills, with the ability to prioritise and deliver against multiple objectives. Excellent communication and interpersonal skills, with the ability to explain complex financial issues clearly to non-financial colleagues, senior managers, and elected members. Skilled negotiator and influencer, able to build strong working relationships across teams. Strategic thinker, able to contribute to the long-term development of the finance service. How to Apply Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis-early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Salary - £36,659 Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose To support the Street Works team in managing United Utilities performance in regards to street works activities, and working closely to the operation to drive improvements in the END to END performance, supporting the wider team in processing and investigating street works related offences and determining liabilities. To create and produce analysis reports for all Stakeholders. To update and manage the internal system to manage these elements. To provide a support function within the business for the raising and management of street works permits where required and be required to work closely with those business areas to ensure compliance in delivery. Accountabilities & Responsibilities Build and maintain strong working relationships with both internal and external stakeholders, promoting collaborative partnership working to enhance service delivery for customers and stakeholders. Provide technical support and guidance to the wider team and business in resolving street works offences and associated charges (e.g. S74, FPNs, defects, miscellaneous claims), ensuring compliance and best outcomes. Educate stakeholders on street works legislation, including area-specific permitting schemes and upcoming initiatives such as lane rental, while supporting continuous improvement of end-to-end processes. Manage and monitor street works operations, including permit raising, compliance through Street Manager and Aurora systems, KPI tracking, and financial risk mitigation through forecasting and trend analysis. Lead on process ownership and issue resolution, including authorising payments, recovering costs, assessing offence validity, and attending stakeholder meetings to address process issues and data concerns. Technical Skills & Experience Strong working knowledge of NRSWA, TMA, and SROH legislation governing street works, with the ability to apply this understanding in day-to-day decision-making. Excellent organisational and time management skills, with a methodical approach to documentation and a keen attention to detail. Proven ability to prioritise tasks effectively, work flexibly in a changing environment, and support continuous improvement initiatives. Strategic mindset with a focus on performance delivery, able to identify and promote efficiency improvements while working collaboratively with internal and external partners. Confident communicator, with excellent written and verbal skills, capable of delivering presentations to senior managers and external stakeholders. Strong analytical and numeracy skills, with experience using standard corporate systems and tools to support data-driven decision-making. Team-oriented and adaptable, with the ability to influence across departments and levels, and contribute positively within a wider team environment. A full UK driving licence is required to carry out this role This role may not be eligible for the visa sponsorship We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Sep 04, 2025
Full time
Salary - £36,659 Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose To support the Street Works team in managing United Utilities performance in regards to street works activities, and working closely to the operation to drive improvements in the END to END performance, supporting the wider team in processing and investigating street works related offences and determining liabilities. To create and produce analysis reports for all Stakeholders. To update and manage the internal system to manage these elements. To provide a support function within the business for the raising and management of street works permits where required and be required to work closely with those business areas to ensure compliance in delivery. Accountabilities & Responsibilities Build and maintain strong working relationships with both internal and external stakeholders, promoting collaborative partnership working to enhance service delivery for customers and stakeholders. Provide technical support and guidance to the wider team and business in resolving street works offences and associated charges (e.g. S74, FPNs, defects, miscellaneous claims), ensuring compliance and best outcomes. Educate stakeholders on street works legislation, including area-specific permitting schemes and upcoming initiatives such as lane rental, while supporting continuous improvement of end-to-end processes. Manage and monitor street works operations, including permit raising, compliance through Street Manager and Aurora systems, KPI tracking, and financial risk mitigation through forecasting and trend analysis. Lead on process ownership and issue resolution, including authorising payments, recovering costs, assessing offence validity, and attending stakeholder meetings to address process issues and data concerns. Technical Skills & Experience Strong working knowledge of NRSWA, TMA, and SROH legislation governing street works, with the ability to apply this understanding in day-to-day decision-making. Excellent organisational and time management skills, with a methodical approach to documentation and a keen attention to detail. Proven ability to prioritise tasks effectively, work flexibly in a changing environment, and support continuous improvement initiatives. Strategic mindset with a focus on performance delivery, able to identify and promote efficiency improvements while working collaboratively with internal and external partners. Confident communicator, with excellent written and verbal skills, capable of delivering presentations to senior managers and external stakeholders. Strong analytical and numeracy skills, with experience using standard corporate systems and tools to support data-driven decision-making. Team-oriented and adaptable, with the ability to influence across departments and levels, and contribute positively within a wider team environment. A full UK driving licence is required to carry out this role This role may not be eligible for the visa sponsorship We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
IT Service Desk Analyst - Surrey (Hybrid, Permanent) Salary: £34,000-£43,000 Immediate Start We are seeking a skilled and customer-focused IT Service Desk Analyst to join our busy IT team in Surrey. This permanent role offers a hybrid working model and the opportunity to support IT services across a dynamic environment, delivering excellent technical support and ensuring high levels of customer satisfaction. Key Responsibilities: Provide first-class IT support to end users, including incident management, request fulfilment, and troubleshooting hardware/software issues. Deliver support for Windows 11, Microsoft Office/Office 365, Active Directory, SCCM patching, and account administration. Log, categorise, prioritise, and resolve incidents in line with ITIL best practices and Service Level Agreements. Collaborate with colleagues, third parties, and other teams to resolve issues efficiently. Participate in Change Management, Problem Management, and project work as required. Maintain accurate documentation, asset management, and regulatory compliance (SOX). Support office moves, technical upgrades, and the development of productivity tools such as Microsoft Power Apps. Contribute to continuous improvement of IT processes and service delivery. Requirements: 5+ years' Service Desk or IT support experience in a busy environment. Strong knowledge of ITIL processes and practical application. Proven expertise in Windows 11 support, Office 365, SCCM, and PC hardware/software troubleshooting. Experience with Active Directory, remote support tools, and maintaining technical documentation. Excellent customer service, communication, and collaboration skills. Ability to work flexible hours, including a weekly rotated shift pattern, occasional Saturdays, and on-call Sundays. Experience in Financial Services is highly desirable. Benefits: Competitive salary (£34k-£43k) Permanent, immediate start Hybrid working model Opportunities for career development and skills enhancement
Sep 03, 2025
Full time
IT Service Desk Analyst - Surrey (Hybrid, Permanent) Salary: £34,000-£43,000 Immediate Start We are seeking a skilled and customer-focused IT Service Desk Analyst to join our busy IT team in Surrey. This permanent role offers a hybrid working model and the opportunity to support IT services across a dynamic environment, delivering excellent technical support and ensuring high levels of customer satisfaction. Key Responsibilities: Provide first-class IT support to end users, including incident management, request fulfilment, and troubleshooting hardware/software issues. Deliver support for Windows 11, Microsoft Office/Office 365, Active Directory, SCCM patching, and account administration. Log, categorise, prioritise, and resolve incidents in line with ITIL best practices and Service Level Agreements. Collaborate with colleagues, third parties, and other teams to resolve issues efficiently. Participate in Change Management, Problem Management, and project work as required. Maintain accurate documentation, asset management, and regulatory compliance (SOX). Support office moves, technical upgrades, and the development of productivity tools such as Microsoft Power Apps. Contribute to continuous improvement of IT processes and service delivery. Requirements: 5+ years' Service Desk or IT support experience in a busy environment. Strong knowledge of ITIL processes and practical application. Proven expertise in Windows 11 support, Office 365, SCCM, and PC hardware/software troubleshooting. Experience with Active Directory, remote support tools, and maintaining technical documentation. Excellent customer service, communication, and collaboration skills. Ability to work flexible hours, including a weekly rotated shift pattern, occasional Saturdays, and on-call Sundays. Experience in Financial Services is highly desirable. Benefits: Competitive salary (£34k-£43k) Permanent, immediate start Hybrid working model Opportunities for career development and skills enhancement
Data Analyst (Software Systems Test) - (phone number removed) - £34.62/hr umbrella rate (Inside IR35) Are you ready to take your analytical skills to the next level? This is your chance to join an innovative and forward-thinking company as a Data Analyst (Software Systems Test) . Dive into the exciting world of vehicle engineering, where your expertise will play a pivotal role in shaping the future of testing and development. With a focus on cutting-edge software and systems, this role offers an inspiring work environment, career growth opportunities, and the chance to make a real impact. If you're passionate about data integrity, visualisation, and driving decision-making through insights, this is the role for you. This role is focused on ensuring the integrity, consistency, and usability of software and systems testing data across all domains created in JIRA and generally visualised in Tableau . This role bridges the gap between engineering, testing, and development teams by analysing the complex datasets, resolving tooling issues, and preparing high-quality data for decision-making and reporting. What You Will Do: - Ensure the integrity, consistency, and usability of software and systems testing data across all domains. - Analyse complex datasets created in JIRA and visualised in Tableau to support decision-making. - Identify patterns, anomalies, and insights to support Engineering and Quality teams. - Resolve tooling issues and prepare high-quality data for reporting. - Collaborate with engineering stakeholders to align and validate metrics. - Coach users on maintaining data consistency and cleanliness. What You Will Bring: - Proven ability to deliver data-driven insights to support project planning. - Strong skills in creating clear and transparent top-management reporting. - Expertise in interpreting data to extract key messages and actionable insights. - A keen eye for detail to monitor and maintain data integrity. - A degree or equivalent experience in a relevant field. In this role, you'll not only contribute to the success of the engineering and quality teams but also help the company maintain its reputation for excellence and innovation in the vehicle engineering industry. Your work will directly impact the development of cutting-edge systems and ensure that data-driven decisions remain at the core of operations. Location: This position is based in Gaydon, a hub of innovation and engineering excellence. Interested?: If you're ready to take on this exciting challenge as a Data Analyst (Software Systems Test), we'd love to hear from you. Don't miss the opportunity to be part of a forward-thinking team. Apply now and take the next step in your career! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Sep 03, 2025
Contractor
Data Analyst (Software Systems Test) - (phone number removed) - £34.62/hr umbrella rate (Inside IR35) Are you ready to take your analytical skills to the next level? This is your chance to join an innovative and forward-thinking company as a Data Analyst (Software Systems Test) . Dive into the exciting world of vehicle engineering, where your expertise will play a pivotal role in shaping the future of testing and development. With a focus on cutting-edge software and systems, this role offers an inspiring work environment, career growth opportunities, and the chance to make a real impact. If you're passionate about data integrity, visualisation, and driving decision-making through insights, this is the role for you. This role is focused on ensuring the integrity, consistency, and usability of software and systems testing data across all domains created in JIRA and generally visualised in Tableau . This role bridges the gap between engineering, testing, and development teams by analysing the complex datasets, resolving tooling issues, and preparing high-quality data for decision-making and reporting. What You Will Do: - Ensure the integrity, consistency, and usability of software and systems testing data across all domains. - Analyse complex datasets created in JIRA and visualised in Tableau to support decision-making. - Identify patterns, anomalies, and insights to support Engineering and Quality teams. - Resolve tooling issues and prepare high-quality data for reporting. - Collaborate with engineering stakeholders to align and validate metrics. - Coach users on maintaining data consistency and cleanliness. What You Will Bring: - Proven ability to deliver data-driven insights to support project planning. - Strong skills in creating clear and transparent top-management reporting. - Expertise in interpreting data to extract key messages and actionable insights. - A keen eye for detail to monitor and maintain data integrity. - A degree or equivalent experience in a relevant field. In this role, you'll not only contribute to the success of the engineering and quality teams but also help the company maintain its reputation for excellence and innovation in the vehicle engineering industry. Your work will directly impact the development of cutting-edge systems and ensure that data-driven decisions remain at the core of operations. Location: This position is based in Gaydon, a hub of innovation and engineering excellence. Interested?: If you're ready to take on this exciting challenge as a Data Analyst (Software Systems Test), we'd love to hear from you. Don't miss the opportunity to be part of a forward-thinking team. Apply now and take the next step in your career! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Our top telecoms client is looking for an FTTP Technical Support Analyst to join their team on a contract basis in Manchester Our Client has a requirement for a FTTP Technical Support Analyst, who will be required to work on a 12 month contract basis in Manchester. MUST BE BASED IN OR AROUND MANCHESTER (need to be in the office a few days a week) Role Purpose: You will have a range of responsibilities including exception management for Provision & Assurance, monitoring of the FTTP network to support provision/assurance activity, supporting our incident management process and supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its very strict SLA's. Job Role Responsibilities: Working closely with internal FLL departments to ensure all FTTP orders are progressed and completed within delivery lead times. Ensure all resolver groups are performing to the expected standard. Resolving any exceptions that occur during the provisioning process within target SLA s In the event of an issue arising during the provisioning and early life process, aim will be to keep the CP regularly updated as to progress, liaising with internal FFL departments, and other departments to ensure swift resolution of the FFL provisioning activities. Reporting and management of potential incidents Ensure all provisioning processes are used efficiently and accurately to reduce double handling and customer dissatisfaction. You will be responsible for monitoring of the FTTP network and reacting accordingly to areas of concern Through trend analysis and network monitoring of the FTTP network, you will play a key role within our incident management process You will be responsible for engagement with our Network Restoration Services Provider ensuring exceptions are managed as per our SLA s Take ownership of day-to-day issues impacting the efficiency of the provisioning/fault management process, including escalation and complaint management. Be proactive in identifying potential areas of development in MAP provisioning procedures. Support the management with development in MAP by taking part in workshops and liaising with other teams to help the continuous improvement of processes and customer experience Working to achieve SLA s, quality standards and other KPI s agreed Technical support on all appropriate products in line with the MAP support scope Own the resolution of customer issues in accordance with MAP processes and policies. Liaise with internal and external parties and take ownership to investigate and resolve those issues Effective time management ensuring tasks are effectively completed within deadlines. Work within the relevant MAP policies e.g. Information Security Responsible for taking ownership through to resolution for CEO Complaints, High Level Escalations, Tickets that have been repeated/reopened a specified number of times and remain unresolved Provide full Root Cause Analysis and highlight improvement opportunities to reduce future fault volumes Be available to work various shift patterns on a roster basis to cover early and late starts. 7:30am till 4pm. 8:30am till 5pm or 9:30am till 6pm Be available to cover one week on call on a roster basis. Experience / Skills / Knowledge / Qualifications: Working within Telecoms, specifically Fibre related products Customer Services Training/Experience Working within a Service Support Environment Using Service Desk applications Benefits: 12 month contract Competitive rate Hybrid role Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an FTTP Technical Support Analyst looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Sep 03, 2025
Contractor
Our top telecoms client is looking for an FTTP Technical Support Analyst to join their team on a contract basis in Manchester Our Client has a requirement for a FTTP Technical Support Analyst, who will be required to work on a 12 month contract basis in Manchester. MUST BE BASED IN OR AROUND MANCHESTER (need to be in the office a few days a week) Role Purpose: You will have a range of responsibilities including exception management for Provision & Assurance, monitoring of the FTTP network to support provision/assurance activity, supporting our incident management process and supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its very strict SLA's. Job Role Responsibilities: Working closely with internal FLL departments to ensure all FTTP orders are progressed and completed within delivery lead times. Ensure all resolver groups are performing to the expected standard. Resolving any exceptions that occur during the provisioning process within target SLA s In the event of an issue arising during the provisioning and early life process, aim will be to keep the CP regularly updated as to progress, liaising with internal FFL departments, and other departments to ensure swift resolution of the FFL provisioning activities. Reporting and management of potential incidents Ensure all provisioning processes are used efficiently and accurately to reduce double handling and customer dissatisfaction. You will be responsible for monitoring of the FTTP network and reacting accordingly to areas of concern Through trend analysis and network monitoring of the FTTP network, you will play a key role within our incident management process You will be responsible for engagement with our Network Restoration Services Provider ensuring exceptions are managed as per our SLA s Take ownership of day-to-day issues impacting the efficiency of the provisioning/fault management process, including escalation and complaint management. Be proactive in identifying potential areas of development in MAP provisioning procedures. Support the management with development in MAP by taking part in workshops and liaising with other teams to help the continuous improvement of processes and customer experience Working to achieve SLA s, quality standards and other KPI s agreed Technical support on all appropriate products in line with the MAP support scope Own the resolution of customer issues in accordance with MAP processes and policies. Liaise with internal and external parties and take ownership to investigate and resolve those issues Effective time management ensuring tasks are effectively completed within deadlines. Work within the relevant MAP policies e.g. Information Security Responsible for taking ownership through to resolution for CEO Complaints, High Level Escalations, Tickets that have been repeated/reopened a specified number of times and remain unresolved Provide full Root Cause Analysis and highlight improvement opportunities to reduce future fault volumes Be available to work various shift patterns on a roster basis to cover early and late starts. 7:30am till 4pm. 8:30am till 5pm or 9:30am till 6pm Be available to cover one week on call on a roster basis. Experience / Skills / Knowledge / Qualifications: Working within Telecoms, specifically Fibre related products Customer Services Training/Experience Working within a Service Support Environment Using Service Desk applications Benefits: 12 month contract Competitive rate Hybrid role Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an FTTP Technical Support Analyst looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
