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IO Associates

Director of Operations Location: UK based - Hybrid, frequent travel to HQ in the North West Reports to: Chief Executive Officer Salary: Up to £105,000 (depending on experience) + Share Options, Private Healthcare, Company Car, Pension Ab out the Organisation They are an established healthcare organisation delivering innovative, patient-centred services across the UK and Europe. With a reputation for clinical excellence, operational rigour and strategic growth, they partner with the NHS, private providers and international healthcare organisations to deliver high-quality care that improves patient outcomes. As part of their continued expansion, they are seeking an exceptional Director of Operations to join the Senior Leadership Team. This pivotal role offers the opportunity to shape the future of healthcare delivery, ensuring operational excellence while driving growth and innovation. The Role The Director of Operations will be responsible for leading, developing and delivering all operational matters across the organisation. Sitting on the Senior Leadership Team, the role combines strategic oversight with hands-on delivery, ensuring services meet clinical, financial, logistical and governance requirements at scale. With accountability for a revenue budget of circa £15M and a workforce of more than 150 employees across management, clinical and non-clinical roles, this position requires a highly experienced leader who can balance operational excellence with commercial growth. Key Responsibilities Operational Strategy & Delivery Develop and implement operational strategies aligned with Board-level objectives and commercial goals. Define annual and long-term operational targets, ensuring service delivery exceeds expectations. Mobilise and deliver services at pace, ensuring all logistical and clinical KPIs are achieved. Drive operational efficiency while maintaining high standards of patient care and compliance. Support the development of new service models, adapting to changing healthcare landscapes. Leadership & Team Development Lead, mentor and inspire the UK operational management team, embedding a culture of accountability, collaboration and excellence. Develop succession plans for key operational roles, ensuring organisational resilience. Support operational managers in delivering high performance across their areas of responsibility. Collaborate closely with the CEO and Commercial Director to deliver strategic and financial objectives. Relationship Management Build strong relationships with NHS executives, commissioners, private providers, OEMs, suppliers and healthcare partners. Act as a trusted partner to regulators, ensuring transparent and constructive relationships. Represent the organisation at regional and national healthcare events. Develop and implement a patient engagement framework that strengthens the patient voice in service delivery. Governance & Compliance Ensure full compliance with external regulatory requirements, including the Care Quality Commission. Maintain the highest standards of clinical governance, patient safety and corporate accountability. Oversee financial governance through effective planning, resource management and control. Identify operational risks and implement robust mitigation strategies. Provide accurate, timely reports to the Senior Leadership Team, escalating issues where required. Key Requirements They are looking for a proven operational leader who brings: Extensive senior leadership experience within NHS or private healthcare (essential). A strong track record of multi-site operational management . Experience in fast-paced environments , with the ability to mobilise services quickly . A strategic growth mindset , with the ability to identify opportunities, adapt delivery models and pivot to meet changing market conditions. Demonstrable experience in building and developing high-performing teams . Strong financial acumen, with experience managing multi-million-pound budgets. Proven success in developing relationships with NHS executives, commissioners and senior clinicians. Graduate-level qualifications (postgraduate desirable). What They Offer The opportunity to make a significant impact on healthcare delivery across the UK and Europe. A senior leadership role with scope to shape strategic direction and operational growth. A collaborative and ambitious culture, with strong commitment to professional development and CPD. How to Apply If you are a proven operational leader with the vision, resilience and expertise to lead at scale in a complex healthcare environment, please send your CV and a covering letter outlining your suitability for the role.

Sep 04, 2025

Full time

Chief Executive Officer

Ignite Life

Ignite Life has been helping young people in need since 2019. Our mission is to provide frontline services to disadvantaged and marginalised young people and families across the Southwest for them to overcome adversity and reach their potential. The organisation has an average income of £150,000 per annum over the last 4 years. We are now looking for an energetic, enthusiastic and motivated CEO to continue the excellent work of the outgoing CEO. Knowledge of, and an empathy for, the needs of young people would, whilst not essential, be helpful. You will be joining us at a time when there are many challenges facing third sector organisations such as an ever-greater call on our services. This is an exciting opportunity for someone to build on the excellent work of the organisation. We are looking for someone who will support and drive the charity forwards whilst effectively managing fundraising, cash-flow and strategic decision making to maximise the impact for the young people we support. Job title: Chief Executive Officer Salary Band: c£32,000 - £36,000 per annum (dependent on experience) Benefits: Annual leave entitlement of 28 days (including 8 public holidays). Staff pension scheme. Access to onsite gym. Flexible working practices. CPD training opportunities. Onsite parking. Hours: 40 hours per week You may be required to work additional hours (and reasonably flexibly) where the needs of the business require. Contract : Fulltime, permanent Locations: Bristol (specifically Kingswood HQ, Staple Hill and surrounding area and occasional visits to Gloucester, Tuffley site) Responsible to: Board of Trustees Responsible for: Finance, fundraising, strategic decision making, execution, all stakeholders, paid and unpaid staff and charity beneficiaries We encourage applicants from a range of backgrounds and encourage diversity throughout. About the role: Reporting to, and working closely with, the Chair of the Board of Trustees, the CEO will provide leadership, direction and management of Ignite Life to ensure the charity delivers its strategic aims and objectives. The CEO will have overall responsibility for the operation of the organisation and for supporting our dynamic team to be all they can be, bringing people together and keeping them motivated. The CEO will also focus on developing strong, trusted and long-lasting relationships with our stakeholders at all levels. The day-to-day responsibilities of the CEO will vary due to the wide range of projects, issues and tasks that may arise. They will be responsible for making corporate decisions, managing overall operations and will be accountable to Trustees at all times. Main responsibilities: Leadership of the charity, working with the staff team and board to set goals and take overall responsibility for delivery. The chief executive will be responsible the continuing growth and development of Ignite Life. Being the Designated Safeguard Lead for all of Ignite Life s services. Fundraising leadership for the charity, including developing new partnerships and funding streams. Operational oversight for the charity s services. Taking overall responsibility of the charity s Health and Safety, and GDPR. Oversight of charity s financial position, including budgeting and updating managed accounts. Leadership of core team of staff and volunteers (around 45: 6 contracted counsellors and 1 clinical supervisor, 1 full-time employed staff member, 17 volunteers, 15-25 contracted youth mentors). Regular and effective reporting to the Trustees. Managing annual reporting with Charity Commission. Personal attributes: Strong empathy and commitment to the charities values Energetic, enthusiastic and motivated to improve young people s lives for the better Committed to equality, diversity and inclusion Highly organised and able to work on multiple priorities Confident communication with multiple stakeholders and public speaking Skills: Able to work collaboratively internally and externally and to build relationships across the community Financially literate with charity finances and budgeting an ability to understand accounts, cash-flow, fundraising and forecasting An understanding of charity outcome measurement IT systems for monitoring services and marketing Excellent communication and relationship building skills Self-starter willing to roll sleeves up and get stuck in Experience: Charity leadership and understanding of charity governance (policies, legal responsibilities, insurances) Managing staff and/or volunteers Setting strategies and budgets Charity governance and the role of the Charities Commission Safeguarding Voluntary sector Working with young people Demonstrable experience of income generation through fundraising

Sep 02, 2025

Full time

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