Director of Operations Location: UK based - Hybrid, frequent travel to HQ in the North West Reports to: Chief Executive Officer Salary: Up to £105,000 (depending on experience) + Share Options, Private Healthcare, Company Car, Pension Ab out the Organisation They are an established healthcare organisation delivering innovative, patient-centred services across the UK and Europe. With a reputation for clinical excellence, operational rigour and strategic growth, they partner with the NHS, private providers and international healthcare organisations to deliver high-quality care that improves patient outcomes. As part of their continued expansion, they are seeking an exceptional Director of Operations to join the Senior Leadership Team. This pivotal role offers the opportunity to shape the future of healthcare delivery, ensuring operational excellence while driving growth and innovation. The Role The Director of Operations will be responsible for leading, developing and delivering all operational matters across the organisation. Sitting on the Senior Leadership Team, the role combines strategic oversight with hands-on delivery, ensuring services meet clinical, financial, logistical and governance requirements at scale. With accountability for a revenue budget of circa £15M and a workforce of more than 150 employees across management, clinical and non-clinical roles, this position requires a highly experienced leader who can balance operational excellence with commercial growth. Key Responsibilities Operational Strategy & Delivery Develop and implement operational strategies aligned with Board-level objectives and commercial goals. Define annual and long-term operational targets, ensuring service delivery exceeds expectations. Mobilise and deliver services at pace, ensuring all logistical and clinical KPIs are achieved. Drive operational efficiency while maintaining high standards of patient care and compliance. Support the development of new service models, adapting to changing healthcare landscapes. Leadership & Team Development Lead, mentor and inspire the UK operational management team, embedding a culture of accountability, collaboration and excellence. Develop succession plans for key operational roles, ensuring organisational resilience. Support operational managers in delivering high performance across their areas of responsibility. Collaborate closely with the CEO and Commercial Director to deliver strategic and financial objectives. Relationship Management Build strong relationships with NHS executives, commissioners, private providers, OEMs, suppliers and healthcare partners. Act as a trusted partner to regulators, ensuring transparent and constructive relationships. Represent the organisation at regional and national healthcare events. Develop and implement a patient engagement framework that strengthens the patient voice in service delivery. Governance & Compliance Ensure full compliance with external regulatory requirements, including the Care Quality Commission. Maintain the highest standards of clinical governance, patient safety and corporate accountability. Oversee financial governance through effective planning, resource management and control. Identify operational risks and implement robust mitigation strategies. Provide accurate, timely reports to the Senior Leadership Team, escalating issues where required. Key Requirements They are looking for a proven operational leader who brings: Extensive senior leadership experience within NHS or private healthcare (essential). A strong track record of multi-site operational management . Experience in fast-paced environments , with the ability to mobilise services quickly . A strategic growth mindset , with the ability to identify opportunities, adapt delivery models and pivot to meet changing market conditions. Demonstrable experience in building and developing high-performing teams . Strong financial acumen, with experience managing multi-million-pound budgets. Proven success in developing relationships with NHS executives, commissioners and senior clinicians. Graduate-level qualifications (postgraduate desirable). What They Offer The opportunity to make a significant impact on healthcare delivery across the UK and Europe. A senior leadership role with scope to shape strategic direction and operational growth. A collaborative and ambitious culture, with strong commitment to professional development and CPD. How to Apply If you are a proven operational leader with the vision, resilience and expertise to lead at scale in a complex healthcare environment, please send your CV and a covering letter outlining your suitability for the role.
Sep 04, 2025
Full time
Director of Operations Location: UK based - Hybrid, frequent travel to HQ in the North West Reports to: Chief Executive Officer Salary: Up to £105,000 (depending on experience) + Share Options, Private Healthcare, Company Car, Pension Ab out the Organisation They are an established healthcare organisation delivering innovative, patient-centred services across the UK and Europe. With a reputation for clinical excellence, operational rigour and strategic growth, they partner with the NHS, private providers and international healthcare organisations to deliver high-quality care that improves patient outcomes. As part of their continued expansion, they are seeking an exceptional Director of Operations to join the Senior Leadership Team. This pivotal role offers the opportunity to shape the future of healthcare delivery, ensuring operational excellence while driving growth and innovation. The Role The Director of Operations will be responsible for leading, developing and delivering all operational matters across the organisation. Sitting on the Senior Leadership Team, the role combines strategic oversight with hands-on delivery, ensuring services meet clinical, financial, logistical and governance requirements at scale. With accountability for a revenue budget of circa £15M and a workforce of more than 150 employees across management, clinical and non-clinical roles, this position requires a highly experienced leader who can balance operational excellence with commercial growth. Key Responsibilities Operational Strategy & Delivery Develop and implement operational strategies aligned with Board-level objectives and commercial goals. Define annual and long-term operational targets, ensuring service delivery exceeds expectations. Mobilise and deliver services at pace, ensuring all logistical and clinical KPIs are achieved. Drive operational efficiency while maintaining high standards of patient care and compliance. Support the development of new service models, adapting to changing healthcare landscapes. Leadership & Team Development Lead, mentor and inspire the UK operational management team, embedding a culture of accountability, collaboration and excellence. Develop succession plans for key operational roles, ensuring organisational resilience. Support operational managers in delivering high performance across their areas of responsibility. Collaborate closely with the CEO and Commercial Director to deliver strategic and financial objectives. Relationship Management Build strong relationships with NHS executives, commissioners, private providers, OEMs, suppliers and healthcare partners. Act as a trusted partner to regulators, ensuring transparent and constructive relationships. Represent the organisation at regional and national healthcare events. Develop and implement a patient engagement framework that strengthens the patient voice in service delivery. Governance & Compliance Ensure full compliance with external regulatory requirements, including the Care Quality Commission. Maintain the highest standards of clinical governance, patient safety and corporate accountability. Oversee financial governance through effective planning, resource management and control. Identify operational risks and implement robust mitigation strategies. Provide accurate, timely reports to the Senior Leadership Team, escalating issues where required. Key Requirements They are looking for a proven operational leader who brings: Extensive senior leadership experience within NHS or private healthcare (essential). A strong track record of multi-site operational management . Experience in fast-paced environments , with the ability to mobilise services quickly . A strategic growth mindset , with the ability to identify opportunities, adapt delivery models and pivot to meet changing market conditions. Demonstrable experience in building and developing high-performing teams . Strong financial acumen, with experience managing multi-million-pound budgets. Proven success in developing relationships with NHS executives, commissioners and senior clinicians. Graduate-level qualifications (postgraduate desirable). What They Offer The opportunity to make a significant impact on healthcare delivery across the UK and Europe. A senior leadership role with scope to shape strategic direction and operational growth. A collaborative and ambitious culture, with strong commitment to professional development and CPD. How to Apply If you are a proven operational leader with the vision, resilience and expertise to lead at scale in a complex healthcare environment, please send your CV and a covering letter outlining your suitability for the role.
Job Overview Provide oversight and leadership to Senior Global Trial managers (SGTMs) for project productivity, delivery and quality resulting in strong financial performance and customer satisfaction. Work with Clinical teams to focus on leveraging deep therapeutic expertise and IQVIA solutions to drive operational excellence and strategic leadership with our customers. Direct and manage an assigned team of clinical leads who lead or support studies or programs to make sure quality, time and budget deliverables are met to the Sponsor's satisfaction and in accordance with Standard Operating Procedures (SOPs), policies and practices. Ensure Clinical leads are trained and individual development is aligned and in place to meet project and organizational needs. Attract, develop and retain talent. Essential Functions • Ensure clinical delivery of assigned projects in compliance with regulatory requirements (International Conference on Harmonization (ICH)-Good Clinical Practice (GCP), protocol), customer requirements (contract), and internal requirements (policies, Standard Operating Procedures (SOPs), project plans). Ensure all Clinical Leads (CLs) obtain Fundamental Good Clinical Practices (GCP) accreditation during a two year cycle. • Actively engage with SGTMs to review project performance and deliverables. Address performance issues and/or escalations by working to create action/recovery plans. Ensure compliance to the Clinical Leads (CL) metrics dashboard of all direct reports. Foster an environment where lessons learned are shared within the team. • Ensure compliance on the overall Risk Management process including risks that are escalating into issues. Work with SGTMs on identification of risks that can lead to processes improvement/standardization across the organization. • Ensure compliance to quality management processes that apply to all projects. Support quality initiatives and ensure quality metrics are met at all times. • Mentor SGTMs to manage clinical aspects of Project Finances, Support to understand the scope of clinical delivery and create plans to deliver against this scope and to monitor and manage changes against baseline and identify additional service opportunities or out of scope work. • Coach SGTMs to identify Out of Scope items, discuss impact and proactively suggest remediation plans when considering risks/delays and to determine appropriate action. Discuss and promote proactive identification of milestone risks by SGTMs • Actively review project level clinical metrics with SGTMs to ensure compliance and accuracy of data. Support SGTMs during Project Review Meetings . Ensure compliance to all critical data fields within Project Management systems/ applicable trackers. Coach SGTMs on running and reviewing various project reports • Resourcing and Talent planning of the SGTM team. Manage the team at project level to successfully deliver the project through the establishment of high-quality operational plans and guidance as well as project related trainings. • Conduct progress reviews and evaluations in addition to create contingency plans to mitigate project, program-level and enterprise risks. • Mentor SGTMs for further development and ensure they follow an Individual development plan. Qualifications • Bachelor's Degree Bachelor's Degree in life sciences or related field required Req • Requires 10 years of clinical research experience including 6 years leadership experience, multi-regional and global focus or equivalent combination of education, training and experience. • Requires broad management knowledge to lead cross-regional teams, and well as the ability to influence others outside of own job area regarding policies, procedures, and goals. • Knowledge of clinical trials - In depth knowledge and skill in applying, applicable clinical research regulatory requirements i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. Strong understanding of the Clinical Research Industry and the relevant environments in which it operates.; • People Management - Proven ability to manage a team and work alongside others in a global environment to deliver results whilst meeting quality and timeline metrics. Provides others with a clear direction, delegates work appropriately and fairly, motivates and empowers others, monitors/manages performance and provides feedback and coaching, recruits, develops and retains staff of a high caliber. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues • Collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. Ability to establish and maintain effective working relationships with coworkers, managers and clients. • Leadership - Ability to successfully manage competing priorities. Excellent customer service skills and demonstrated ability to understand customer needs, have difficult conversations with internal stakeholders and customers as well as negotiate solutions. Good judgment and decision making skills. • Organization - Strong presentation skills. Strong organizational and problem-solving skills. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. Strong understanding of other IQVIA functions and their inter-relationship with Project Support Units. • Communication - Excellent communication skills, including good command of English language. • Results Oriented - Demonstrated ability to deliver results to the appropriate quality and timeline metrics. • IT Skills - Strong software and computer skills, including Microsoft Office applications. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation, Ownership). IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 04, 2025
Full time
Job Overview Provide oversight and leadership to Senior Global Trial managers (SGTMs) for project productivity, delivery and quality resulting in strong financial performance and customer satisfaction. Work with Clinical teams to focus on leveraging deep therapeutic expertise and IQVIA solutions to drive operational excellence and strategic leadership with our customers. Direct and manage an assigned team of clinical leads who lead or support studies or programs to make sure quality, time and budget deliverables are met to the Sponsor's satisfaction and in accordance with Standard Operating Procedures (SOPs), policies and practices. Ensure Clinical leads are trained and individual development is aligned and in place to meet project and organizational needs. Attract, develop and retain talent. Essential Functions • Ensure clinical delivery of assigned projects in compliance with regulatory requirements (International Conference on Harmonization (ICH)-Good Clinical Practice (GCP), protocol), customer requirements (contract), and internal requirements (policies, Standard Operating Procedures (SOPs), project plans). Ensure all Clinical Leads (CLs) obtain Fundamental Good Clinical Practices (GCP) accreditation during a two year cycle. • Actively engage with SGTMs to review project performance and deliverables. Address performance issues and/or escalations by working to create action/recovery plans. Ensure compliance to the Clinical Leads (CL) metrics dashboard of all direct reports. Foster an environment where lessons learned are shared within the team. • Ensure compliance on the overall Risk Management process including risks that are escalating into issues. Work with SGTMs on identification of risks that can lead to processes improvement/standardization across the organization. • Ensure compliance to quality management processes that apply to all projects. Support quality initiatives and ensure quality metrics are met at all times. • Mentor SGTMs to manage clinical aspects of Project Finances, Support to understand the scope of clinical delivery and create plans to deliver against this scope and to monitor and manage changes against baseline and identify additional service opportunities or out of scope work. • Coach SGTMs to identify Out of Scope items, discuss impact and proactively suggest remediation plans when considering risks/delays and to determine appropriate action. Discuss and promote proactive identification of milestone risks by SGTMs • Actively review project level clinical metrics with SGTMs to ensure compliance and accuracy of data. Support SGTMs during Project Review Meetings . Ensure compliance to all critical data fields within Project Management systems/ applicable trackers. Coach SGTMs on running and reviewing various project reports • Resourcing and Talent planning of the SGTM team. Manage the team at project level to successfully deliver the project through the establishment of high-quality operational plans and guidance as well as project related trainings. • Conduct progress reviews and evaluations in addition to create contingency plans to mitigate project, program-level and enterprise risks. • Mentor SGTMs for further development and ensure they follow an Individual development plan. Qualifications • Bachelor's Degree Bachelor's Degree in life sciences or related field required Req • Requires 10 years of clinical research experience including 6 years leadership experience, multi-regional and global focus or equivalent combination of education, training and experience. • Requires broad management knowledge to lead cross-regional teams, and well as the ability to influence others outside of own job area regarding policies, procedures, and goals. • Knowledge of clinical trials - In depth knowledge and skill in applying, applicable clinical research regulatory requirements i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. Strong understanding of the Clinical Research Industry and the relevant environments in which it operates.; • People Management - Proven ability to manage a team and work alongside others in a global environment to deliver results whilst meeting quality and timeline metrics. Provides others with a clear direction, delegates work appropriately and fairly, motivates and empowers others, monitors/manages performance and provides feedback and coaching, recruits, develops and retains staff of a high caliber. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues • Collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. Ability to establish and maintain effective working relationships with coworkers, managers and clients. • Leadership - Ability to successfully manage competing priorities. Excellent customer service skills and demonstrated ability to understand customer needs, have difficult conversations with internal stakeholders and customers as well as negotiate solutions. Good judgment and decision making skills. • Organization - Strong presentation skills. Strong organizational and problem-solving skills. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. Strong understanding of other IQVIA functions and their inter-relationship with Project Support Units. • Communication - Excellent communication skills, including good command of English language. • Results Oriented - Demonstrated ability to deliver results to the appropriate quality and timeline metrics. • IT Skills - Strong software and computer skills, including Microsoft Office applications. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation, Ownership). IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Job Overview Core member of the Clinical Trial Team (CTT), independently managing all vendor-related aspects of global clinical trial(s) to deliver study outcomes within schedule, budget, quality/compliance and performance standards. Accountable for vendor service delivery at study level. Collaborates closely with the Vendor Start-up Manager (VSM) for selected services (central labs, electronic clinical outcomes assessment/electronic patient reported outcomes (eCOA/ePRO), interactive response technology (IRT), cardiac and respiratory diagnostics, patient recruitment and retention (PR&R), and imaging reading) during study start-up, and leverages effectively their technical and study start-up (SSU) expertise to ensure a timely study start-up. Proactively manages vendor-related risks and potential issues. Implements global vendor strategy and if required, escalates vendor issues to the VSM while keeping Vendor Program Leads informed about risks, issues, and study progress. Oversees vendor compliance at study level. Essential Functions Accountable for all vendor related operational trial deliverables, according to timelines, budget, operational procedures, quality/compliance and performance standards. Collaborates with the VSM for the VSM's category specific responsibilities. Responsible for all activities for which no VSM is assigned with, and for all of the service deliveries after Study Start-up when the VSM is no longer assigned to the study. Assigned responsibilities can include but are not limited to: • Close interaction and collaboration with study team lead and study team members during study lifetime • Review of vendor related protocol sections during protocol development • Collaborate with Vendor startup manager to the development of Study Specification Worksheet (SSW) to facilitate bid process. If no VSM is assigned to the category, drive the SSW completion. • Manages interface with vendors in cooperation with vendor partner functions • Quote/proposal review in collaboration with procurement, support contract negotiations, if required • Contributes to the development of vendor contract amendments • Accountable for vendor cost control, budget review, invoice reconciliation and PO close-out • Vendor service excellence at study level, ensures vendors meet quality and service level standards in their service delivery for the trial • Covers all vendor activities after study start-up and all categories not covered by VSMs during start-up • Initiates/co-ordinates vendor kick-off meeting for categories not covered by VSMs • Attends vendor kick-off meeting for VSM supported categories • Optimizing a frontloaded and timely study-start-up process, manages vendor-related activities for DB go live • Performs user-acceptance testing (UAT) for eCOA and IRT • Drives and monitors central vendor-related activities for site activation, compiles Final Protocol Package (FPP) required documents centrally, monitors site activation progress and addresses related issues and risk • Creates and maintains vendor-related risk maps with contingency plan for documentation in FIRST • Manages system and portal user access for vendor, sponsor and site staff, maintain access logs • Uses Unified Vendor Portal (UVP) to manage vendor • Uses Clinical Insights to manage vendors and to achieve site readiness timelines • Plans and tracks supply delivery to sites and return of equipment from sites • Interacts and collaborates with Data Ops, reviews vendor-related cycle times (e.g. DTS finalization, data transfers, DBL) • Acts as escalation point for vendor-related query management • Follow-up with countries and hubs for their vendor-related risks and issues • Document issues identified with vendor oversight/performance in FIRST tool and implements and monitors corrective action Qualifications • Bachelor's Degree Life sciences or related field Req • Requires advanced knowledge of job area, and broad knowledge of a other related job areas, typically obtained through advanced education combined with experience. Req • Requires 10 years clinical research experience including 6 years of project management experience or equivalent combination of education, training and experience. Req • Knowledge of clinical trials - Knowledge of clinical trial conduct and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge, therapeutic knowledge desired. Good understanding of the competitive environment and how to communicate/demonstrate value through IQVIA solutions. • Proven track record managing complex studies • Very good knowledge of clinical trial design and mapping to supplier requirements • Thorough and technical understanding of specifications for supplier provided services • User Acceptance testing for eCOA and IRT • Site collaboration and site activation • Vendor management; outsourcing, contracting, sourcing, of clinical services • Communication - Strong written and verbal communication skills including good command of English language Strong presentation skills. Requires strong negotiation and customer management skills. • Problem solving - Strong problem solving skills. • Leadership - Ability to work through others to deliver results to the appropriate quality and timeline metrics, monitoring/managing performance and providing feedback, experience productively partnering cross functionally and with customers to advance work effectively and efficiently. Ability to make decisions, bringing clarity to disparate information to inform actions and drive results. • Organisation - Planning, time management and prioritization skills Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances. • Prioritisation - Ability to handle conflicting priorities. Ability to work strategically to realize project goals, identifying and developing positive and compelling visions for the successful delivery of the project. • Quality - Attention to detail and accuracy in work. • Quality - Results-oriented approach to work delivery and output. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. • IT skills - Good software and computer skills, including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint. • Collaboration - Ability to establish and maintain effective working relationships with co-workers, managers and clients. Excellent customer service skills and demonstrated ability to understand customer needs. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues. • Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences Good understanding of other IQVIA functions and their inter-relationship with Project Leadership. • Finances - Good understanding Please note this role is not eligible for the UK visa sponsorship. of project financials including experience managing, contractual obligations and implications. • Audit & inspection readiness and management • Comfort with Ambiguity; Ability to maintain productivity and focus when goals, roles, or processes are not clearly defined. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation and Ownership). Please note this role is not eligible for the UK visa sponsorship. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 04, 2025
Full time
Job Overview Core member of the Clinical Trial Team (CTT), independently managing all vendor-related aspects of global clinical trial(s) to deliver study outcomes within schedule, budget, quality/compliance and performance standards. Accountable for vendor service delivery at study level. Collaborates closely with the Vendor Start-up Manager (VSM) for selected services (central labs, electronic clinical outcomes assessment/electronic patient reported outcomes (eCOA/ePRO), interactive response technology (IRT), cardiac and respiratory diagnostics, patient recruitment and retention (PR&R), and imaging reading) during study start-up, and leverages effectively their technical and study start-up (SSU) expertise to ensure a timely study start-up. Proactively manages vendor-related risks and potential issues. Implements global vendor strategy and if required, escalates vendor issues to the VSM while keeping Vendor Program Leads informed about risks, issues, and study progress. Oversees vendor compliance at study level. Essential Functions Accountable for all vendor related operational trial deliverables, according to timelines, budget, operational procedures, quality/compliance and performance standards. Collaborates with the VSM for the VSM's category specific responsibilities. Responsible for all activities for which no VSM is assigned with, and for all of the service deliveries after Study Start-up when the VSM is no longer assigned to the study. Assigned responsibilities can include but are not limited to: • Close interaction and collaboration with study team lead and study team members during study lifetime • Review of vendor related protocol sections during protocol development • Collaborate with Vendor startup manager to the development of Study Specification Worksheet (SSW) to facilitate bid process. If no VSM is assigned to the category, drive the SSW completion. • Manages interface with vendors in cooperation with vendor partner functions • Quote/proposal review in collaboration with procurement, support contract negotiations, if required • Contributes to the development of vendor contract amendments • Accountable for vendor cost control, budget review, invoice reconciliation and PO close-out • Vendor service excellence at study level, ensures vendors meet quality and service level standards in their service delivery for the trial • Covers all vendor activities after study start-up and all categories not covered by VSMs during start-up • Initiates/co-ordinates vendor kick-off meeting for categories not covered by VSMs • Attends vendor kick-off meeting for VSM supported categories • Optimizing a frontloaded and timely study-start-up process, manages vendor-related activities for DB go live • Performs user-acceptance testing (UAT) for eCOA and IRT • Drives and monitors central vendor-related activities for site activation, compiles Final Protocol Package (FPP) required documents centrally, monitors site activation progress and addresses related issues and risk • Creates and maintains vendor-related risk maps with contingency plan for documentation in FIRST • Manages system and portal user access for vendor, sponsor and site staff, maintain access logs • Uses Unified Vendor Portal (UVP) to manage vendor • Uses Clinical Insights to manage vendors and to achieve site readiness timelines • Plans and tracks supply delivery to sites and return of equipment from sites • Interacts and collaborates with Data Ops, reviews vendor-related cycle times (e.g. DTS finalization, data transfers, DBL) • Acts as escalation point for vendor-related query management • Follow-up with countries and hubs for their vendor-related risks and issues • Document issues identified with vendor oversight/performance in FIRST tool and implements and monitors corrective action Qualifications • Bachelor's Degree Life sciences or related field Req • Requires advanced knowledge of job area, and broad knowledge of a other related job areas, typically obtained through advanced education combined with experience. Req • Requires 10 years clinical research experience including 6 years of project management experience or equivalent combination of education, training and experience. Req • Knowledge of clinical trials - Knowledge of clinical trial conduct and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge, therapeutic knowledge desired. Good understanding of the competitive environment and how to communicate/demonstrate value through IQVIA solutions. • Proven track record managing complex studies • Very good knowledge of clinical trial design and mapping to supplier requirements • Thorough and technical understanding of specifications for supplier provided services • User Acceptance testing for eCOA and IRT • Site collaboration and site activation • Vendor management; outsourcing, contracting, sourcing, of clinical services • Communication - Strong written and verbal communication skills including good command of English language Strong presentation skills. Requires strong negotiation and customer management skills. • Problem solving - Strong problem solving skills. • Leadership - Ability to work through others to deliver results to the appropriate quality and timeline metrics, monitoring/managing performance and providing feedback, experience productively partnering cross functionally and with customers to advance work effectively and efficiently. Ability to make decisions, bringing clarity to disparate information to inform actions and drive results. • Organisation - Planning, time management and prioritization skills Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances. • Prioritisation - Ability to handle conflicting priorities. Ability to work strategically to realize project goals, identifying and developing positive and compelling visions for the successful delivery of the project. • Quality - Attention to detail and accuracy in work. • Quality - Results-oriented approach to work delivery and output. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. • IT skills - Good software and computer skills, including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint. • Collaboration - Ability to establish and maintain effective working relationships with co-workers, managers and clients. Excellent customer service skills and demonstrated ability to understand customer needs. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues. • Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences Good understanding of other IQVIA functions and their inter-relationship with Project Leadership. • Finances - Good understanding Please note this role is not eligible for the UK visa sponsorship. of project financials including experience managing, contractual obligations and implications. • Audit & inspection readiness and management • Comfort with Ambiguity; Ability to maintain productivity and focus when goals, roles, or processes are not clearly defined. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation and Ownership). Please note this role is not eligible for the UK visa sponsorship. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
The Belfry Hotel & Resort
Sutton Coldfield, West Midlands
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team. The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. The Ryder Grill The Ryder Grill & Kitchen is a 220 seat restaurant that offers a number of menu options, ranging from our stunning 2 rosette À la Carte menu to chefs table and a Sunday Carvery. The Ryder Grill & Kitchen also benefits from a theatre kitchen where we prepare and cook our steaks and roasts all in view of the guest. Our menus are seasonal so you will learn how we build a menu, cost it and deliver it out to our guests. The restaurant goes into full service and you will work with the rest of the team to deliver up to 300 covers on busy evenings not including starters and desserts. On Sundays we run a carvery menu, Sundays are our busiest day in the restaurant so being on top of your game for this shift will ensure its success. Salary The on-target earning potential for this role is £39,186.44 annual salary, compromising of a base salary of £36,341.00 plus a qualified estimate of £2,845.44 gratuities per annum. About the role As Sous Chef within the Ryder Grill kitchen your day will be focused on ensuring the kitchen brigade are working towards producing the À la Carte menu to a very high, consistent standard. You will also be responsible for: Cooking and delivering beautifully crafted food using the best ingredients sourced from local suppliers Understanding the importance of allergens and dietary safety within your kitchen Responsibility for running a safe and compliant kitchen All temperature logging for hot items and refrigerators to ensure full compliance Running of the kitchen throughout a busy service and providing support to your team to ensure a fast and accurate delivery. Clearing and cleaning of your section and other areas of the kitchen to ensure we remain compliant Ordering stock, write menus alongside the kitchen managers, implement menu ideas Management, training and development Deputising for the Head Chef The ideal candidate will have a minimum of 2 years' of experience in a fine dining kitchen at Sous Chef level or above and possess excellent communication and presentation skills. In addition, you will be: An inspirational leader, a quick thinker and a brilliant communicator Passionate about fine food and working with seasonal ingredients Standards-driven, with a fantastic eye for detail Experienced in taking ownership over your section and wo rking towards guidelines of portion control including weights and measurements and logging all wastage for more accurate GP % Able to develop strong relationships with your team, and colleagues Proficient in understanding of COSHH and HACCP on food storage. Belfry Benefits Learning & Development We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. Wellness We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. Showing our appreciation We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot
Sep 04, 2025
Full time
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team. The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. The Ryder Grill The Ryder Grill & Kitchen is a 220 seat restaurant that offers a number of menu options, ranging from our stunning 2 rosette À la Carte menu to chefs table and a Sunday Carvery. The Ryder Grill & Kitchen also benefits from a theatre kitchen where we prepare and cook our steaks and roasts all in view of the guest. Our menus are seasonal so you will learn how we build a menu, cost it and deliver it out to our guests. The restaurant goes into full service and you will work with the rest of the team to deliver up to 300 covers on busy evenings not including starters and desserts. On Sundays we run a carvery menu, Sundays are our busiest day in the restaurant so being on top of your game for this shift will ensure its success. Salary The on-target earning potential for this role is £39,186.44 annual salary, compromising of a base salary of £36,341.00 plus a qualified estimate of £2,845.44 gratuities per annum. About the role As Sous Chef within the Ryder Grill kitchen your day will be focused on ensuring the kitchen brigade are working towards producing the À la Carte menu to a very high, consistent standard. You will also be responsible for: Cooking and delivering beautifully crafted food using the best ingredients sourced from local suppliers Understanding the importance of allergens and dietary safety within your kitchen Responsibility for running a safe and compliant kitchen All temperature logging for hot items and refrigerators to ensure full compliance Running of the kitchen throughout a busy service and providing support to your team to ensure a fast and accurate delivery. Clearing and cleaning of your section and other areas of the kitchen to ensure we remain compliant Ordering stock, write menus alongside the kitchen managers, implement menu ideas Management, training and development Deputising for the Head Chef The ideal candidate will have a minimum of 2 years' of experience in a fine dining kitchen at Sous Chef level or above and possess excellent communication and presentation skills. In addition, you will be: An inspirational leader, a quick thinker and a brilliant communicator Passionate about fine food and working with seasonal ingredients Standards-driven, with a fantastic eye for detail Experienced in taking ownership over your section and wo rking towards guidelines of portion control including weights and measurements and logging all wastage for more accurate GP % Able to develop strong relationships with your team, and colleagues Proficient in understanding of COSHH and HACCP on food storage. Belfry Benefits Learning & Development We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. Wellness We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. Showing our appreciation We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot
Category Manager Manchester £49,000 The Situation Ford and Stanley are currently collaborating with a global company specialising in railway systems. The focus of the company is supplying and maintaining trains, providing technical support, commissioning and testing and operating a manufacturing facility. The Category Manager will take ownership of key categories, drive strategic alignment with international teams, and directly impact business performance and reliability. A vital role that offers the chance to implement creative solutions, and the opportunity to influence processes in a business that values innovation and proactive problem-solving. The Category Manager will be fully responsible for a defined range of categories in the UK market, aligning procurement strategies with the central team in Spain, managing supplier relationships, and supporting local projects. The Opportunity Manage assigned categories (e.g., structure, rubber components, rubber-metal, gearbox, electrical repairs, dumpers, couplers, communication and information equipment). Align category strategies with the central procurement team in Spain. Lead supplier relationship management, including quarterly business reviews, service level agreements, and performance monitoring. Participate in supplier audits and ensure compliance. Collaborate closely with demand planning and project teams to ensure timely delivery of parts and services. Maintain up-to-date reporting on category spend and supplier KPIs. Responsibilities: Compress supplier lead times and ensure reliable, timely delivery of parts. Achieve alignment of UK category strategies with the central procurement team in Spain. Ensure accurate and up-to-date reporting on category spend and supplier KPIs. Essential Criteria CIPS certification (Level 5 preferred) or equivalent. Strong negotiation, contract management, and supplier relationship management experience. Excellent analytical, organisational, and communication skills. Ability to influence senior stakeholders and work cross-functionally. Experience in an engineering-related industry is highly desirable. Salary: £49,000 plus wider company benefits About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership, and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing, and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East, and Europe. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.
Sep 04, 2025
Full time
Category Manager Manchester £49,000 The Situation Ford and Stanley are currently collaborating with a global company specialising in railway systems. The focus of the company is supplying and maintaining trains, providing technical support, commissioning and testing and operating a manufacturing facility. The Category Manager will take ownership of key categories, drive strategic alignment with international teams, and directly impact business performance and reliability. A vital role that offers the chance to implement creative solutions, and the opportunity to influence processes in a business that values innovation and proactive problem-solving. The Category Manager will be fully responsible for a defined range of categories in the UK market, aligning procurement strategies with the central team in Spain, managing supplier relationships, and supporting local projects. The Opportunity Manage assigned categories (e.g., structure, rubber components, rubber-metal, gearbox, electrical repairs, dumpers, couplers, communication and information equipment). Align category strategies with the central procurement team in Spain. Lead supplier relationship management, including quarterly business reviews, service level agreements, and performance monitoring. Participate in supplier audits and ensure compliance. Collaborate closely with demand planning and project teams to ensure timely delivery of parts and services. Maintain up-to-date reporting on category spend and supplier KPIs. Responsibilities: Compress supplier lead times and ensure reliable, timely delivery of parts. Achieve alignment of UK category strategies with the central procurement team in Spain. Ensure accurate and up-to-date reporting on category spend and supplier KPIs. Essential Criteria CIPS certification (Level 5 preferred) or equivalent. Strong negotiation, contract management, and supplier relationship management experience. Excellent analytical, organisational, and communication skills. Ability to influence senior stakeholders and work cross-functionally. Experience in an engineering-related industry is highly desirable. Salary: £49,000 plus wider company benefits About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership, and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing, and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East, and Europe. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.
Telesales Executive - Part-Time Location: Heckmondwike, WF16 Salary: 27,000 - 29,000 per annum (pro rata, dependent on experience) On-Target Earnings (OTE): Up to 35,000, based on appointment generation ( 10 per appointment, uncapped and with no threshold) Working Hours: Monday to Friday, 10am - 2:00pm Benefits: On-site parking Work Location: In-person A leading provider in the electrical inspection, testing, and installation industry is seeking an experienced Telesales Executive to support the development of a new department focused on appointment generation and lead sourcing. This is a key role in driving business growth and supporting our Business Development Manager (BDM) with high-quality leads. We are expanding rapidly, and this position offers genuine scope for career progression into a BDM role for the right candidate. Key Responsibilities: Generate qualified appointments through outbound calling Source and nurture leads for the Business Development Manager Engage with professionals such as maintenance teams, engineers, health & safety officers, facilities managers, and compliance personnel Maintain accurate records of customer interactions Meet and exceed performance targets Essential Skills and Attributes: Proven telesales experience (required) Confident and articulate communicator Patient and empathetic approach Positive attitude and self-motivation Strong focus and attention to detail Excellent interpersonal skills Team-oriented mindset Resilient and hard-working Friendly and professional manner If you are looking for a rewarding challenge and the opportunity to join one of the fastest-growing companies in the industry, we would be delighted to hear from you. Apply now to become part of a supportive and ambitious team. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Sep 04, 2025
Full time
Telesales Executive - Part-Time Location: Heckmondwike, WF16 Salary: 27,000 - 29,000 per annum (pro rata, dependent on experience) On-Target Earnings (OTE): Up to 35,000, based on appointment generation ( 10 per appointment, uncapped and with no threshold) Working Hours: Monday to Friday, 10am - 2:00pm Benefits: On-site parking Work Location: In-person A leading provider in the electrical inspection, testing, and installation industry is seeking an experienced Telesales Executive to support the development of a new department focused on appointment generation and lead sourcing. This is a key role in driving business growth and supporting our Business Development Manager (BDM) with high-quality leads. We are expanding rapidly, and this position offers genuine scope for career progression into a BDM role for the right candidate. Key Responsibilities: Generate qualified appointments through outbound calling Source and nurture leads for the Business Development Manager Engage with professionals such as maintenance teams, engineers, health & safety officers, facilities managers, and compliance personnel Maintain accurate records of customer interactions Meet and exceed performance targets Essential Skills and Attributes: Proven telesales experience (required) Confident and articulate communicator Patient and empathetic approach Positive attitude and self-motivation Strong focus and attention to detail Excellent interpersonal skills Team-oriented mindset Resilient and hard-working Friendly and professional manner If you are looking for a rewarding challenge and the opportunity to join one of the fastest-growing companies in the industry, we would be delighted to hear from you. Apply now to become part of a supportive and ambitious team. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Performance and Data Manager Adecco - Housing are delighted to be assisting a housing provider to recruit a Performance and Data Manager who will be responsible for managing performance information systems , including the analysis of service performance data . The role oversees data collection, data integrity, & the triangulation of data to produce in-depth insights. This includes preparing reports for the Executive and Senior Management Team, the Board, Committees, and for statutory submissions. Location: London - Head Office (with regular travel to local housing centres) Grade/Salary: 44,408 - 49,972 Direct Reports: None Contract Type: Permanent / Full-Time (35 hours per week) Key Responsibilities 1. Performance Management Monitor and analyse service performance through KPIs, identifying trends and benchmarking against comparable housing providers. Maintain up-to-date knowledge of performance requirements for key areas of business activity. Produce performance reports for the Executive and Senior Management Team, working with Heads of Service to track improvement plans and support understanding of achievements and risks, identifying areas for improvement. 2. Partnership Working Maintain effective working relationships with colleagues, professional peers, and service users. Identify appropriate peer groups and comparative data sources to enable the Board and Committees to assess performance. Collaborate with internal stakeholders to communicate performance findings and learning outcomes and supporting colleagues in understanding and using organisational data effectively. Ensure sensitivity to the diverse needs of the communities served, applying the organisation's equal opportunity principles. 3. Data Management Develop and oversee data management systems across the organisation. Carry out spot audits of tenant-facing services to test data integrity. Provide accurate data and insight to support service reviews and decision-making. Present data in accessible, clear formats for colleagues, Board members, and Committees. Triangulate data from multiple sources to identify patterns and outcomes, producing deep-dive analysis where required. Address data inconsistencies in liaison with IT and relevant teams. Act as the Data Protection Officer, ensuring compliance with data protection and privacy legislation. 4. Continuous Improvement Attend relevant conferences and good practice forums. Support Heads of Service in setting ambitious yet achievable targets that reflect a commitment to service improvement. Use resident feedback and data analysis to inform performance targets and improvement plans. Lead or support ad hoc insight projects to identify opportunities, risks, and improvements. 5. Regulatory Compliance Ensure targets align with regulatory expectations, Ombudsman recommendations, and statutory requirements. Embed recognised good practice in all performance and reporting activities. Person Specification Education & Qualifications Good standard of education (GCSEs or equivalent). Evidence of continued professional development Desirable: Management qualification (e.g., ILM Level 5+). Experience Proven track record in improving service delivery. Experience presenting data in clear, visual formats and identifying trends. Experience analysing data to drive service improvement and background in not-for-profit, public sector, or regulated services. Knowledge & Skills Excellent interpersonal and communication skills. Strong data analysis and reporting abilities. Organised, with strong problem-solving and decision-making skills. Proficient in IT systems, including CRM, telephony, and Office 365. Able to work across multiple sites. At Adecco Housing , we specialise in social housing recruitment and are proud to partner with organisations committed to inclusive practice, community impact, and service excellence. We welcome applications from people of all backgrounds and can support reasonable adjustments through the hiring process. Don't miss out on this fantastic opportunity to join our team as a Performance & Data Manager click 'Apply' now!
Sep 04, 2025
Full time
Performance and Data Manager Adecco - Housing are delighted to be assisting a housing provider to recruit a Performance and Data Manager who will be responsible for managing performance information systems , including the analysis of service performance data . The role oversees data collection, data integrity, & the triangulation of data to produce in-depth insights. This includes preparing reports for the Executive and Senior Management Team, the Board, Committees, and for statutory submissions. Location: London - Head Office (with regular travel to local housing centres) Grade/Salary: 44,408 - 49,972 Direct Reports: None Contract Type: Permanent / Full-Time (35 hours per week) Key Responsibilities 1. Performance Management Monitor and analyse service performance through KPIs, identifying trends and benchmarking against comparable housing providers. Maintain up-to-date knowledge of performance requirements for key areas of business activity. Produce performance reports for the Executive and Senior Management Team, working with Heads of Service to track improvement plans and support understanding of achievements and risks, identifying areas for improvement. 2. Partnership Working Maintain effective working relationships with colleagues, professional peers, and service users. Identify appropriate peer groups and comparative data sources to enable the Board and Committees to assess performance. Collaborate with internal stakeholders to communicate performance findings and learning outcomes and supporting colleagues in understanding and using organisational data effectively. Ensure sensitivity to the diverse needs of the communities served, applying the organisation's equal opportunity principles. 3. Data Management Develop and oversee data management systems across the organisation. Carry out spot audits of tenant-facing services to test data integrity. Provide accurate data and insight to support service reviews and decision-making. Present data in accessible, clear formats for colleagues, Board members, and Committees. Triangulate data from multiple sources to identify patterns and outcomes, producing deep-dive analysis where required. Address data inconsistencies in liaison with IT and relevant teams. Act as the Data Protection Officer, ensuring compliance with data protection and privacy legislation. 4. Continuous Improvement Attend relevant conferences and good practice forums. Support Heads of Service in setting ambitious yet achievable targets that reflect a commitment to service improvement. Use resident feedback and data analysis to inform performance targets and improvement plans. Lead or support ad hoc insight projects to identify opportunities, risks, and improvements. 5. Regulatory Compliance Ensure targets align with regulatory expectations, Ombudsman recommendations, and statutory requirements. Embed recognised good practice in all performance and reporting activities. Person Specification Education & Qualifications Good standard of education (GCSEs or equivalent). Evidence of continued professional development Desirable: Management qualification (e.g., ILM Level 5+). Experience Proven track record in improving service delivery. Experience presenting data in clear, visual formats and identifying trends. Experience analysing data to drive service improvement and background in not-for-profit, public sector, or regulated services. Knowledge & Skills Excellent interpersonal and communication skills. Strong data analysis and reporting abilities. Organised, with strong problem-solving and decision-making skills. Proficient in IT systems, including CRM, telephony, and Office 365. Able to work across multiple sites. At Adecco Housing , we specialise in social housing recruitment and are proud to partner with organisations committed to inclusive practice, community impact, and service excellence. We welcome applications from people of all backgrounds and can support reasonable adjustments through the hiring process. Don't miss out on this fantastic opportunity to join our team as a Performance & Data Manager click 'Apply' now!
GBR Recruitment are proudly working in business partnership with a modern Food & Beverages company (B2B & B2C) recruiting for a tenacious Sales & Business Development Executive , with experience in Food or Beverages or both F&B. In this key Sales / BD role, you will successfully & effectively manage a wide ranging portfolio of current customers, expand new business with existing clients & actively seek / secure new business opportunities, whilst ensuring effective assistance to all sales related activities & all company growth strategies. The business has been highly successful growing year on year & they want to continue this progressive growth with the help of a target driven Food & or Beverages sales professional. A really exciting time to join this ultra modern F&B business, with the successful applicant being part of the driving force behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales / supply agreements, maximising sales margins / net profits. Ensure compliance BRC Food standard / regulations, as well as working to company policies & procedures. Assist in the collection of outstanding debts, in a courteous manner. Experience: You will be an experienced Food & or Beverage sales professional Ideally you will have both B2B & B2C sales experience (or one of) You will have strong connections within potential target clients You will have an understanding of the latest F&B products / trends 360 degree sales experience, using innovative ways to secure business Strong professional communicator, over the telephone, email, video calls (Teams / Zoom) & in person in front of both current & prospective clients, as well as possessing strong presentation skills. If you are a Sales Executive, Business Development Executive, Area Sales Representative, Territory Sales, National Account Manager, Sales Manager, Business Development Manager or similar then this could be the ideal Food & Beverages sector role you have been seeking. If you want to work for a highly innovative, extremely modern entrepreneurial type business, that is on an upward curve not a downward spiral, then this is the company for you. Interviews to take place immediately, apply today!
Sep 04, 2025
Full time
GBR Recruitment are proudly working in business partnership with a modern Food & Beverages company (B2B & B2C) recruiting for a tenacious Sales & Business Development Executive , with experience in Food or Beverages or both F&B. In this key Sales / BD role, you will successfully & effectively manage a wide ranging portfolio of current customers, expand new business with existing clients & actively seek / secure new business opportunities, whilst ensuring effective assistance to all sales related activities & all company growth strategies. The business has been highly successful growing year on year & they want to continue this progressive growth with the help of a target driven Food & or Beverages sales professional. A really exciting time to join this ultra modern F&B business, with the successful applicant being part of the driving force behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales / supply agreements, maximising sales margins / net profits. Ensure compliance BRC Food standard / regulations, as well as working to company policies & procedures. Assist in the collection of outstanding debts, in a courteous manner. Experience: You will be an experienced Food & or Beverage sales professional Ideally you will have both B2B & B2C sales experience (or one of) You will have strong connections within potential target clients You will have an understanding of the latest F&B products / trends 360 degree sales experience, using innovative ways to secure business Strong professional communicator, over the telephone, email, video calls (Teams / Zoom) & in person in front of both current & prospective clients, as well as possessing strong presentation skills. If you are a Sales Executive, Business Development Executive, Area Sales Representative, Territory Sales, National Account Manager, Sales Manager, Business Development Manager or similar then this could be the ideal Food & Beverages sector role you have been seeking. If you want to work for a highly innovative, extremely modern entrepreneurial type business, that is on an upward curve not a downward spiral, then this is the company for you. Interviews to take place immediately, apply today!
GBR Recruitment are proudly working in business partnership with a modern Food & Beverages company (B2B & B2C) recruiting for a tenacious Sales & Business Development Executive , with experience in Food or Beverages or both F&B. In this key Sales / BD role, you will successfully & effectively manage a wide ranging portfolio of current customers, expand new business with existing clients & actively seek / secure new business opportunities, whilst ensuring effective assistance to all sales related activities & all company growth strategies. The business has been highly successful growing year on year & they want to continue this progressive growth with the help of a target driven Food & or Beverages sales professional. A really exciting time to join this ultra modern F&B business, with the successful applicant being part of the driving force behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales / supply agreements, maximising sales margins / net profits. Ensure compliance BRC Food standard / regulations, as well as working to company policies & procedures. Assist in the collection of outstanding debts, in a courteous manner. Experience: You will be an experienced Food & or Beverage sales professional Ideally you will have both B2B & B2C sales experience (or one of) You will have strong connections within potential target clients You will have an understanding of the latest F&B products / trends 360 degree sales experience, using innovative ways to secure business Strong professional communicator, over the telephone, email, video calls (Teams / Zoom) & in person in front of both current & prospective clients, as well as possessing strong presentation skills. If you are a Sales Executive, Business Development Executive, Area Sales Representative, Territory Sales, National Account Manager, Sales Manager, Business Development Manager or similar then this could be the ideal Food & Beverages sector role you have been seeking. If you want to work for a highly innovative, extremely modern entrepreneurial type business, that is on an upward curve not a downward spiral, then this is the company for you. Interviews to take place immediately, apply today!
Sep 04, 2025
Full time
GBR Recruitment are proudly working in business partnership with a modern Food & Beverages company (B2B & B2C) recruiting for a tenacious Sales & Business Development Executive , with experience in Food or Beverages or both F&B. In this key Sales / BD role, you will successfully & effectively manage a wide ranging portfolio of current customers, expand new business with existing clients & actively seek / secure new business opportunities, whilst ensuring effective assistance to all sales related activities & all company growth strategies. The business has been highly successful growing year on year & they want to continue this progressive growth with the help of a target driven Food & or Beverages sales professional. A really exciting time to join this ultra modern F&B business, with the successful applicant being part of the driving force behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales / supply agreements, maximising sales margins / net profits. Ensure compliance BRC Food standard / regulations, as well as working to company policies & procedures. Assist in the collection of outstanding debts, in a courteous manner. Experience: You will be an experienced Food & or Beverage sales professional Ideally you will have both B2B & B2C sales experience (or one of) You will have strong connections within potential target clients You will have an understanding of the latest F&B products / trends 360 degree sales experience, using innovative ways to secure business Strong professional communicator, over the telephone, email, video calls (Teams / Zoom) & in person in front of both current & prospective clients, as well as possessing strong presentation skills. If you are a Sales Executive, Business Development Executive, Area Sales Representative, Territory Sales, National Account Manager, Sales Manager, Business Development Manager or similar then this could be the ideal Food & Beverages sector role you have been seeking. If you want to work for a highly innovative, extremely modern entrepreneurial type business, that is on an upward curve not a downward spiral, then this is the company for you. Interviews to take place immediately, apply today!
GBR Recruitment are proudly working in business partnership with a modern Food & Beverages company (B2B & B2C) recruiting for a tenacious Sales & Business Development Executive , with experience in Food or Beverages or both F&B. In this key Sales / BD role, you will successfully & effectively manage a wide ranging portfolio of current customers, expand new business with existing clients & actively seek / secure new business opportunities, whilst ensuring effective assistance to all sales related activities & all company growth strategies. The business has been highly successful growing year on year & they want to continue this progressive growth with the help of a target driven Food & or Beverages sales professional. A really exciting time to join this ultra modern F&B business, with the successful applicant being part of the driving force behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales / supply agreements, maximising sales margins / net profits. Ensure compliance BRC Food standard / regulations, as well as working to company policies & procedures. Assist in the collection of outstanding debts, in a courteous manner. Experience: You will be an experienced Food & or Beverage sales professional Ideally you will have both B2B & B2C sales experience (or one of) You will have strong connections within potential target clients You will have an understanding of the latest F&B products / trends 360 degree sales experience, using innovative ways to secure business Strong professional communicator, over the telephone, email, video calls (Teams / Zoom) & in person in front of both current & prospective clients, as well as possessing strong presentation skills. If you are a Sales Executive, Business Development Executive, Area Sales Representative, Territory Sales, National Account Manager, Sales Manager, Business Development Manager or similar then this could be the ideal Food & Beverages sector role you have been seeking. If you want to work for a highly innovative, extremely modern entrepreneurial type business, that is on an upward curve not a downward spiral, then this is the company for you. Interviews to take place immediately, apply today!
Sep 04, 2025
Full time
GBR Recruitment are proudly working in business partnership with a modern Food & Beverages company (B2B & B2C) recruiting for a tenacious Sales & Business Development Executive , with experience in Food or Beverages or both F&B. In this key Sales / BD role, you will successfully & effectively manage a wide ranging portfolio of current customers, expand new business with existing clients & actively seek / secure new business opportunities, whilst ensuring effective assistance to all sales related activities & all company growth strategies. The business has been highly successful growing year on year & they want to continue this progressive growth with the help of a target driven Food & or Beverages sales professional. A really exciting time to join this ultra modern F&B business, with the successful applicant being part of the driving force behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales / supply agreements, maximising sales margins / net profits. Ensure compliance BRC Food standard / regulations, as well as working to company policies & procedures. Assist in the collection of outstanding debts, in a courteous manner. Experience: You will be an experienced Food & or Beverage sales professional Ideally you will have both B2B & B2C sales experience (or one of) You will have strong connections within potential target clients You will have an understanding of the latest F&B products / trends 360 degree sales experience, using innovative ways to secure business Strong professional communicator, over the telephone, email, video calls (Teams / Zoom) & in person in front of both current & prospective clients, as well as possessing strong presentation skills. If you are a Sales Executive, Business Development Executive, Area Sales Representative, Territory Sales, National Account Manager, Sales Manager, Business Development Manager or similar then this could be the ideal Food & Beverages sector role you have been seeking. If you want to work for a highly innovative, extremely modern entrepreneurial type business, that is on an upward curve not a downward spiral, then this is the company for you. Interviews to take place immediately, apply today!
GBR Recruitment are proudly working in business partnership with a modern Food & Beverages company (B2B & B2C) recruiting for a tenacious Sales & Business Development Executive , with experience in Food or Beverages or both F&B. In this key Sales / BD role, you will successfully & effectively manage a wide ranging portfolio of current customers, expand new business with existing clients & actively seek / secure new business opportunities, whilst ensuring effective assistance to all sales related activities & all company growth strategies. The business has been highly successful growing year on year & they want to continue this progressive growth with the help of a target driven Food & or Beverages sales professional. A really exciting time to join this ultra modern F&B business, with the successful applicant being part of the driving force behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales / supply agreements, maximising sales margins / net profits. Ensure compliance BRC Food standard / regulations, as well as working to company policies & procedures. Assist in the collection of outstanding debts, in a courteous manner. Experience: You will be an experienced Food & or Beverage sales professional Ideally you will have both B2B & B2C sales experience (or one of) You will have strong connections within potential target clients You will have an understanding of the latest F&B products / trends 360 degree sales experience, using innovative ways to secure business Strong professional communicator, over the telephone, email, video calls (Teams / Zoom) & in person in front of both current & prospective clients, as well as possessing strong presentation skills. If you are a Sales Executive, Business Development Executive, Area Sales Representative, Territory Sales, National Account Manager, Sales Manager, Business Development Manager or similar then this could be the ideal Food & Beverages sector role you have been seeking. If you want to work for a highly innovative, extremely modern entrepreneurial type business, that is on an upward curve not a downward spiral, then this is the company for you. Interviews to take place immediately, apply today!
Sep 04, 2025
Full time
GBR Recruitment are proudly working in business partnership with a modern Food & Beverages company (B2B & B2C) recruiting for a tenacious Sales & Business Development Executive , with experience in Food or Beverages or both F&B. In this key Sales / BD role, you will successfully & effectively manage a wide ranging portfolio of current customers, expand new business with existing clients & actively seek / secure new business opportunities, whilst ensuring effective assistance to all sales related activities & all company growth strategies. The business has been highly successful growing year on year & they want to continue this progressive growth with the help of a target driven Food & or Beverages sales professional. A really exciting time to join this ultra modern F&B business, with the successful applicant being part of the driving force behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales / supply agreements, maximising sales margins / net profits. Ensure compliance BRC Food standard / regulations, as well as working to company policies & procedures. Assist in the collection of outstanding debts, in a courteous manner. Experience: You will be an experienced Food & or Beverage sales professional Ideally you will have both B2B & B2C sales experience (or one of) You will have strong connections within potential target clients You will have an understanding of the latest F&B products / trends 360 degree sales experience, using innovative ways to secure business Strong professional communicator, over the telephone, email, video calls (Teams / Zoom) & in person in front of both current & prospective clients, as well as possessing strong presentation skills. If you are a Sales Executive, Business Development Executive, Area Sales Representative, Territory Sales, National Account Manager, Sales Manager, Business Development Manager or similar then this could be the ideal Food & Beverages sector role you have been seeking. If you want to work for a highly innovative, extremely modern entrepreneurial type business, that is on an upward curve not a downward spiral, then this is the company for you. Interviews to take place immediately, apply today!
GBR Recruitment are proudly working in business partnership with a modern Food & Beverages company (B2B & B2C) recruiting for a tenacious Sales & Business Development Executive , with experience in Food or Beverages or both F&B. In this key Sales / BD role, you will successfully & effectively manage a wide ranging portfolio of current customers, expand new business with existing clients & actively seek / secure new business opportunities, whilst ensuring effective assistance to all sales related activities & all company growth strategies. The business has been highly successful growing year on year & they want to continue this progressive growth with the help of a target driven Food & or Beverages sales professional. A really exciting time to join this ultra modern F&B business, with the successful applicant being part of the driving force behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales / supply agreements, maximising sales margins / net profits. Ensure compliance BRC Food standard / regulations, as well as working to company policies & procedures. Assist in the collection of outstanding debts, in a courteous manner. Experience: You will be an experienced Food & or Beverage sales professional Ideally you will have both B2B & B2C sales experience (or one of) You will have strong connections within potential target clients You will have an understanding of the latest F&B products / trends 360 degree sales experience, using innovative ways to secure business Strong professional communicator, over the telephone, email, video calls (Teams / Zoom) & in person in front of both current & prospective clients, as well as possessing strong presentation skills. If you are a Sales Executive, Business Development Executive, Area Sales Representative, Territory Sales, National Account Manager, Sales Manager, Business Development Manager or similar then this could be the ideal Food & Beverages sector role you have been seeking. If you want to work for a highly innovative, extremely modern entrepreneurial type business, that is on an upward curve not a downward spiral, then this is the company for you. Interviews to take place immediately, apply today!
Sep 04, 2025
Full time
GBR Recruitment are proudly working in business partnership with a modern Food & Beverages company (B2B & B2C) recruiting for a tenacious Sales & Business Development Executive , with experience in Food or Beverages or both F&B. In this key Sales / BD role, you will successfully & effectively manage a wide ranging portfolio of current customers, expand new business with existing clients & actively seek / secure new business opportunities, whilst ensuring effective assistance to all sales related activities & all company growth strategies. The business has been highly successful growing year on year & they want to continue this progressive growth with the help of a target driven Food & or Beverages sales professional. A really exciting time to join this ultra modern F&B business, with the successful applicant being part of the driving force behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales / supply agreements, maximising sales margins / net profits. Ensure compliance BRC Food standard / regulations, as well as working to company policies & procedures. Assist in the collection of outstanding debts, in a courteous manner. Experience: You will be an experienced Food & or Beverage sales professional Ideally you will have both B2B & B2C sales experience (or one of) You will have strong connections within potential target clients You will have an understanding of the latest F&B products / trends 360 degree sales experience, using innovative ways to secure business Strong professional communicator, over the telephone, email, video calls (Teams / Zoom) & in person in front of both current & prospective clients, as well as possessing strong presentation skills. If you are a Sales Executive, Business Development Executive, Area Sales Representative, Territory Sales, National Account Manager, Sales Manager, Business Development Manager or similar then this could be the ideal Food & Beverages sector role you have been seeking. If you want to work for a highly innovative, extremely modern entrepreneurial type business, that is on an upward curve not a downward spiral, then this is the company for you. Interviews to take place immediately, apply today!
GBR Recruitment are proudly working in business partnership with a modern Food & Beverages company (B2B & B2C) recruiting for a tenacious Sales & Business Development Executive , with experience in Food or Beverages or both F&B. In this key Sales / BD role, you will successfully & effectively manage a wide ranging portfolio of current customers, expand new business with existing clients & actively seek / secure new business opportunities, whilst ensuring effective assistance to all sales related activities & all company growth strategies. The business has been highly successful growing year on year & they want to continue this progressive growth with the help of a target driven Food & or Beverages sales professional. A really exciting time to join this ultra modern F&B business, with the successful applicant being part of the driving force behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales / supply agreements, maximising sales margins / net profits. Ensure compliance BRC Food standard / regulations, as well as working to company policies & procedures. Assist in the collection of outstanding debts, in a courteous manner. Experience: You will be an experienced Food & or Beverage sales professional Ideally you will have both B2B & B2C sales experience (or one of) You will have strong connections within potential target clients You will have an understanding of the latest F&B products / trends 360 degree sales experience, using innovative ways to secure business Strong professional communicator, over the telephone, email, video calls (Teams / Zoom) & in person in front of both current & prospective clients, as well as possessing strong presentation skills. If you are a Sales Executive, Business Development Executive, Area Sales Representative, Territory Sales, National Account Manager, Sales Manager, Business Development Manager or similar then this could be the ideal Food & Beverages sector role you have been seeking. If you want to work for a highly innovative, extremely modern entrepreneurial type business, that is on an upward curve not a downward spiral, then this is the company for you. Interviews to take place immediately, apply today!
Sep 04, 2025
Full time
GBR Recruitment are proudly working in business partnership with a modern Food & Beverages company (B2B & B2C) recruiting for a tenacious Sales & Business Development Executive , with experience in Food or Beverages or both F&B. In this key Sales / BD role, you will successfully & effectively manage a wide ranging portfolio of current customers, expand new business with existing clients & actively seek / secure new business opportunities, whilst ensuring effective assistance to all sales related activities & all company growth strategies. The business has been highly successful growing year on year & they want to continue this progressive growth with the help of a target driven Food & or Beverages sales professional. A really exciting time to join this ultra modern F&B business, with the successful applicant being part of the driving force behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales / supply agreements, maximising sales margins / net profits. Ensure compliance BRC Food standard / regulations, as well as working to company policies & procedures. Assist in the collection of outstanding debts, in a courteous manner. Experience: You will be an experienced Food & or Beverage sales professional Ideally you will have both B2B & B2C sales experience (or one of) You will have strong connections within potential target clients You will have an understanding of the latest F&B products / trends 360 degree sales experience, using innovative ways to secure business Strong professional communicator, over the telephone, email, video calls (Teams / Zoom) & in person in front of both current & prospective clients, as well as possessing strong presentation skills. If you are a Sales Executive, Business Development Executive, Area Sales Representative, Territory Sales, National Account Manager, Sales Manager, Business Development Manager or similar then this could be the ideal Food & Beverages sector role you have been seeking. If you want to work for a highly innovative, extremely modern entrepreneurial type business, that is on an upward curve not a downward spiral, then this is the company for you. Interviews to take place immediately, apply today!
Senior Project Manager/Programme Manager Business Intelligence (BI/Dashboard Innovation London (City) - Hybrid Working Available (Apply online only) per day. 12 month contract. Outside IR35. Agile, Data, BI, Business Intelligence, Dashboard Our client is a specialist business lines insurer based in the City of London, providers of insurance cover for small businesses, entrepreneurs, SMEs and retailers. Following on from a consolidation of Legacy data lakes and improvements to meet continued compliance with GDPR, the business now wishes to make better use of data and wishes to recruit a Project Manager to lead a series of Business Intelligence, Data Analytics and Dashboard projects, accompanied by associated process changes and changes around ways of working, aimed at improving the use of data within the insurer, and improving decision making. The incoming Senior Project Manager/Programme Manager will firstly need to understand what the As Is' arrangements are within the business, conducting a full discovery phase, prior to working with stakeholders, executives and staff to define the To Be' model for future data analytics and reporting. Additionally, the Senior Project Manager/Programme Manager will need to assemble a project team, including data analysts, business analysts and architects to deliver the projects, the aim of which is to provide the senior leadership team with improved MIS and Business Intelligence. The Senior Project Manager/Programme Manager will act as the main point of contact with senior stakeholders, ensure project delivery according to schedules, costs and quality objectives, manage 3rd party relationships and resources, manage the production of requirements, business cases and other documentation to maintain buy-in, and also chair project meetings and oversee project workshops. Key Responsibilities: Managing a portfolio of BI projects Delivering a series of large scale end to end dashboard projects Act as main POC/manage key stakeholders throughout Ensure delivery to agreed business/Client objectives, requirements, schedules, costs and quality objectives. Manage project deliverables and resources, ensuring timely and complete delivery by self, project team and 3rd party suppliers Co-ordinating and contributing to the production of requirements, assessments, designs and supporting documentation Support analysis and production of material for business cases for IT sponsored projects Chairing project meetings and facilitating project workshops Key Requirements: Experience working as a Project Manager working on enterprise level BI products and dashboards Extensive dashboard development delivery experience as a Project Manager Strong stakeholder management skills, with the confidence to positively influence and challenge supportively and effectively where appropriate Experience of delivery with and managing 3rd party suppliers Experience of managing cross-functional delivery teams Hunter Executive is acting as a Recruitment Consultancy in respect of this Project Manager/Programme Manager vacancy. We are an equal opportunities employer. We will normally aim to contact successful applicants within one week of application.
Sep 04, 2025
Contractor
Senior Project Manager/Programme Manager Business Intelligence (BI/Dashboard Innovation London (City) - Hybrid Working Available (Apply online only) per day. 12 month contract. Outside IR35. Agile, Data, BI, Business Intelligence, Dashboard Our client is a specialist business lines insurer based in the City of London, providers of insurance cover for small businesses, entrepreneurs, SMEs and retailers. Following on from a consolidation of Legacy data lakes and improvements to meet continued compliance with GDPR, the business now wishes to make better use of data and wishes to recruit a Project Manager to lead a series of Business Intelligence, Data Analytics and Dashboard projects, accompanied by associated process changes and changes around ways of working, aimed at improving the use of data within the insurer, and improving decision making. The incoming Senior Project Manager/Programme Manager will firstly need to understand what the As Is' arrangements are within the business, conducting a full discovery phase, prior to working with stakeholders, executives and staff to define the To Be' model for future data analytics and reporting. Additionally, the Senior Project Manager/Programme Manager will need to assemble a project team, including data analysts, business analysts and architects to deliver the projects, the aim of which is to provide the senior leadership team with improved MIS and Business Intelligence. The Senior Project Manager/Programme Manager will act as the main point of contact with senior stakeholders, ensure project delivery according to schedules, costs and quality objectives, manage 3rd party relationships and resources, manage the production of requirements, business cases and other documentation to maintain buy-in, and also chair project meetings and oversee project workshops. Key Responsibilities: Managing a portfolio of BI projects Delivering a series of large scale end to end dashboard projects Act as main POC/manage key stakeholders throughout Ensure delivery to agreed business/Client objectives, requirements, schedules, costs and quality objectives. Manage project deliverables and resources, ensuring timely and complete delivery by self, project team and 3rd party suppliers Co-ordinating and contributing to the production of requirements, assessments, designs and supporting documentation Support analysis and production of material for business cases for IT sponsored projects Chairing project meetings and facilitating project workshops Key Requirements: Experience working as a Project Manager working on enterprise level BI products and dashboards Extensive dashboard development delivery experience as a Project Manager Strong stakeholder management skills, with the confidence to positively influence and challenge supportively and effectively where appropriate Experience of delivery with and managing 3rd party suppliers Experience of managing cross-functional delivery teams Hunter Executive is acting as a Recruitment Consultancy in respect of this Project Manager/Programme Manager vacancy. We are an equal opportunities employer. We will normally aim to contact successful applicants within one week of application.
About us Salary - Competitive Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose As a Senior Process Safety Engineer, you will support us in driving our 'get home safe and well' strategy which is the heart of our business. Safety is absolutely paramount in everything we do and so we are looking for a Senior Process Safety Engineer to drive our strategy across our North West sites making industry best practice into reality. The key purpose of this role will be the implementation and ongoing embedment of the Process Safety Management Framework to support the reduction of incidents, you will be required to assure the implementation of this framework and drive compliance. This is an exciting and varied role which will see you investigating incidents, engaging and collaborating with operational areas to understand key risks and support with management and mitigation, provide Process Safety subject matter expertise. You will have full autonomy to create structured plans to drive compliance and performance improvements across the organisation. Because of the nature of our business you will need to have an appreciation of water industry regulatory standards and awareness of of health and safety risks on water treatment plants such as chemical treatment and mechanical engineering. As this role will require site visits across the North West a driving licence is essential. This role may not be available for sponsorship We're really excited about this opportunity and may have to close the advert early if we receive a lot of interest so if you're keen, we'd love to hear from you sooner rather than later. Accountabilities & Responsibilities Build and maintain relationships with the Business leaders, Managers and other employees that you support to ensure embedment of the Process Safety Management Framework across the operational area you support. Provide Process Safety technical guidance, advice and support to those working on our behalf, with a particular focus on Operation teams, Asset Management, Maintenance and Engineering technical functions. Risk management across United Utilities High Hazard facilities, through facilitating process hazard identification and review, consequence modelling and subsequent risk assessments. Lead on accident and incident investigations with the support of the relevant managers and ensure root cause is identified and corrective and preventive measures tracked and communicated. Pro-actively review and identify trends in Process Safety Performance through data trending and incident root causes, making proposal and advising senior leadership on a company response to these trends. Management of external regulatory interactions including the proactive preparation for COMAH competent authority inspections and subsequent support to the organisation on delivery of actions and commitments. Technical Skills & Experience Experience working in High Hazard environments associated with explosive atmospheres and toxic gasses. Knowledge of process safety principles, theory, and experience in application and implementation. Experience in the management of Methane, Hydrogen, and Toxic gases would be preferable. Knowledge of H&S management systems and environmental regulatory requirements. Experience working with external regulators Possess and be able to generate confidence internally and externally as a SME on regulatory and technical issues pertaining to process safety Strong leadership and people management skills with the ability to influence and persuade strategic decisions at a senior level (including executive directors) Experience of working within a unionised environment and having forged strong partnerships. Qualifications Degree level educated (Engineering discipline preferred). Working towards or having recently obtained a post-graduate qualification (e.g. chartered status). Other We rely on every emplo
Sep 04, 2025
Full time
About us Salary - Competitive Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose As a Senior Process Safety Engineer, you will support us in driving our 'get home safe and well' strategy which is the heart of our business. Safety is absolutely paramount in everything we do and so we are looking for a Senior Process Safety Engineer to drive our strategy across our North West sites making industry best practice into reality. The key purpose of this role will be the implementation and ongoing embedment of the Process Safety Management Framework to support the reduction of incidents, you will be required to assure the implementation of this framework and drive compliance. This is an exciting and varied role which will see you investigating incidents, engaging and collaborating with operational areas to understand key risks and support with management and mitigation, provide Process Safety subject matter expertise. You will have full autonomy to create structured plans to drive compliance and performance improvements across the organisation. Because of the nature of our business you will need to have an appreciation of water industry regulatory standards and awareness of of health and safety risks on water treatment plants such as chemical treatment and mechanical engineering. As this role will require site visits across the North West a driving licence is essential. This role may not be available for sponsorship We're really excited about this opportunity and may have to close the advert early if we receive a lot of interest so if you're keen, we'd love to hear from you sooner rather than later. Accountabilities & Responsibilities Build and maintain relationships with the Business leaders, Managers and other employees that you support to ensure embedment of the Process Safety Management Framework across the operational area you support. Provide Process Safety technical guidance, advice and support to those working on our behalf, with a particular focus on Operation teams, Asset Management, Maintenance and Engineering technical functions. Risk management across United Utilities High Hazard facilities, through facilitating process hazard identification and review, consequence modelling and subsequent risk assessments. Lead on accident and incident investigations with the support of the relevant managers and ensure root cause is identified and corrective and preventive measures tracked and communicated. Pro-actively review and identify trends in Process Safety Performance through data trending and incident root causes, making proposal and advising senior leadership on a company response to these trends. Management of external regulatory interactions including the proactive preparation for COMAH competent authority inspections and subsequent support to the organisation on delivery of actions and commitments. Technical Skills & Experience Experience working in High Hazard environments associated with explosive atmospheres and toxic gasses. Knowledge of process safety principles, theory, and experience in application and implementation. Experience in the management of Methane, Hydrogen, and Toxic gases would be preferable. Knowledge of H&S management systems and environmental regulatory requirements. Experience working with external regulators Possess and be able to generate confidence internally and externally as a SME on regulatory and technical issues pertaining to process safety Strong leadership and people management skills with the ability to influence and persuade strategic decisions at a senior level (including executive directors) Experience of working within a unionised environment and having forged strong partnerships. Qualifications Degree level educated (Engineering discipline preferred). Working towards or having recently obtained a post-graduate qualification (e.g. chartered status). Other We rely on every emplo
The Belfry Hotel & Resort
Sutton Coldfield, West Midlands
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team. The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. Maintenance The maintenance team ensure our Resort is at its very best for our guests and teams, to allow for the effective operation of facilities within the hotel. The team are proactive with repairs requiring multi-skilled abilities due to the varied nature of the work they carry out. Whilst the team works autonomously in a fast-paced environment, they liaise and communicate with every single department in the resort Salary The on-target earning potential for this role is £33,653.03 annual salary, compromising of a base salary of £32,425.83 plus a qualified estimate of £1,227.20 gratuities per annum. About the role This role is for 45 hours per week, working a variety of shifts, and will include weekends and evenings. As Maintenance Supervisor, you will support the Chief Engineer and Engineering Manager in the day-to-day running of the department, ensuring the resort is maintained to the highest standards. Alongside your own maintenance tasks, you will take on supervisory responsibilities, helping to coordinate the team's workload and ensuring smooth operation across shifts. You will also be responsible for: Supporting the Manager and Head of Department with the allocation and monitoring of tasks across the engineering team Assisting in the training and development of team members to ensure consistent standards are met Carrying out PPM checks in all front of house and back of house areas in line with resort requirements Conducting weekly, monthly, and quarterly compliance checks to maintain safety and regulatory standards Managing and responding to reactive maintenance issues in a timely and professional manner Ensuring all work is completed with attention to detail and in accordance with Health & Safety, Food Safety, and Fire Safety guidelines Safeguarding resort property and assets at all times About you The ideal candidate will have previous experience in a similar role within a hospitality or commercial environment and be confident taking on additional responsibilities to support team leadership. In addition to this, you will have: A strong understanding of maintenance operations and relevant technical knowledge A proactive and hands-on approach with excellent problem-solving skills Experience or confidence in supervising a small team or acting as a team lead on shift The ability to prioritise workload and maintain high standards under pressure Strong organisational skills and a commitment to property safety and guest satisfaction Computer literacy is preferred, although full systems training will be provided A flexible and collaborative attitude, with excellent communication skills Belfry Benefits Learning & Development We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. Wellness We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. Showing our appreciation We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts. Making a difference We
Sep 04, 2025
Full time
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team. The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. Maintenance The maintenance team ensure our Resort is at its very best for our guests and teams, to allow for the effective operation of facilities within the hotel. The team are proactive with repairs requiring multi-skilled abilities due to the varied nature of the work they carry out. Whilst the team works autonomously in a fast-paced environment, they liaise and communicate with every single department in the resort Salary The on-target earning potential for this role is £33,653.03 annual salary, compromising of a base salary of £32,425.83 plus a qualified estimate of £1,227.20 gratuities per annum. About the role This role is for 45 hours per week, working a variety of shifts, and will include weekends and evenings. As Maintenance Supervisor, you will support the Chief Engineer and Engineering Manager in the day-to-day running of the department, ensuring the resort is maintained to the highest standards. Alongside your own maintenance tasks, you will take on supervisory responsibilities, helping to coordinate the team's workload and ensuring smooth operation across shifts. You will also be responsible for: Supporting the Manager and Head of Department with the allocation and monitoring of tasks across the engineering team Assisting in the training and development of team members to ensure consistent standards are met Carrying out PPM checks in all front of house and back of house areas in line with resort requirements Conducting weekly, monthly, and quarterly compliance checks to maintain safety and regulatory standards Managing and responding to reactive maintenance issues in a timely and professional manner Ensuring all work is completed with attention to detail and in accordance with Health & Safety, Food Safety, and Fire Safety guidelines Safeguarding resort property and assets at all times About you The ideal candidate will have previous experience in a similar role within a hospitality or commercial environment and be confident taking on additional responsibilities to support team leadership. In addition to this, you will have: A strong understanding of maintenance operations and relevant technical knowledge A proactive and hands-on approach with excellent problem-solving skills Experience or confidence in supervising a small team or acting as a team lead on shift The ability to prioritise workload and maintain high standards under pressure Strong organisational skills and a commitment to property safety and guest satisfaction Computer literacy is preferred, although full systems training will be provided A flexible and collaborative attitude, with excellent communication skills Belfry Benefits Learning & Development We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. Wellness We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. Showing our appreciation We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts. Making a difference We
Risk Manager, Business Partner, Corporate Services, Governance, Assurance, Newcastle, £60,000 Risk Manager - Strategic Partner & Culture Champion6-month fixed term contract positionAre you a curious, forward-thinking risk professional who thrives on connecting dots others miss? Do you see risk not just as a compliance exercise, but as a strategic enabler? If so, we're looking for you.We're seeking a dynamic and proactive Risk Manager to embed a culture of intelligent risk-taking across our organisation. Reporting to the Director of Finance and Resources, you'll be a trusted advisor to our executive team and board, bringing insight, challenge, and clarity to the risks that matter most.This is more than a governance role. It's about business partnering, thought leadership, and engaging hearts and minds to build a resilient, risk-aware organisation that's ready for tomorrow. What You'll Be Doing Lead and evolve our enterprise risk management framework; making it robust, proportionate, and fit for purpose. Partner across the business to surface hidden risks, connect themes, and spark strategic conversations. Advise and influence senior leaders, risk owners, and teams on risk identification, assessment, and mitigation. Own the risk register; ensuring it's accurate, insightful, and actively used to drive decision-making. Support governance by coordinating risk input to the Audit and Risk Assurance Committee (ARAC) and other forums. Build capability through training, storytelling, and engagement that demystifies risk and embeds it into everyday thinking. Horizon-scan for emerging risks; from policy shifts to reputational threats; and help the organisation stay ahead. Collaborate with assurance providers to align efforts and avoid duplication. Lead deep dives into priority risk areas, bringing fresh thinking and practical solutions. Connect risk with strategy, performance, and planning; ensuring it's not a silo but a driver of success. What You'll Bring Proven experience in risk management within the public sector, regulatory, or similarly complex environments. Deep understanding of risk frameworks, tools, and reporting in a corporate governance context. Exceptional stakeholder engagement skills you can influence, challenge, and inspire at all levels. Strong analytical mindset with the ability to anticipate and assess complex or emerging risks. Clear, compelling communicator able to translate risk into stories that resonate. Integrity, professionalism, and a commitment to public service values. Bonus Points For Professional qualifications (IRM, APM Risk, PRINCE2, ISO 31000, etc.). Experience with regulatory bodies or Arm's Length Organisations. Familiarity with the UK Government's Orange Book and HM Treasury guidance. Why Join Us?This is your chance to shape how risk is understood, managed, and embraced by an organisation that values curiosity, collaboration, and continuous improvement. You'll be part of a team that sees risk as a strategic asset-not a box-ticking exercise.If you're ready to bring energy, insight, and influence to a role that matters, apply now. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Sep 04, 2025
Full time
Risk Manager, Business Partner, Corporate Services, Governance, Assurance, Newcastle, £60,000 Risk Manager - Strategic Partner & Culture Champion6-month fixed term contract positionAre you a curious, forward-thinking risk professional who thrives on connecting dots others miss? Do you see risk not just as a compliance exercise, but as a strategic enabler? If so, we're looking for you.We're seeking a dynamic and proactive Risk Manager to embed a culture of intelligent risk-taking across our organisation. Reporting to the Director of Finance and Resources, you'll be a trusted advisor to our executive team and board, bringing insight, challenge, and clarity to the risks that matter most.This is more than a governance role. It's about business partnering, thought leadership, and engaging hearts and minds to build a resilient, risk-aware organisation that's ready for tomorrow. What You'll Be Doing Lead and evolve our enterprise risk management framework; making it robust, proportionate, and fit for purpose. Partner across the business to surface hidden risks, connect themes, and spark strategic conversations. Advise and influence senior leaders, risk owners, and teams on risk identification, assessment, and mitigation. Own the risk register; ensuring it's accurate, insightful, and actively used to drive decision-making. Support governance by coordinating risk input to the Audit and Risk Assurance Committee (ARAC) and other forums. Build capability through training, storytelling, and engagement that demystifies risk and embeds it into everyday thinking. Horizon-scan for emerging risks; from policy shifts to reputational threats; and help the organisation stay ahead. Collaborate with assurance providers to align efforts and avoid duplication. Lead deep dives into priority risk areas, bringing fresh thinking and practical solutions. Connect risk with strategy, performance, and planning; ensuring it's not a silo but a driver of success. What You'll Bring Proven experience in risk management within the public sector, regulatory, or similarly complex environments. Deep understanding of risk frameworks, tools, and reporting in a corporate governance context. Exceptional stakeholder engagement skills you can influence, challenge, and inspire at all levels. Strong analytical mindset with the ability to anticipate and assess complex or emerging risks. Clear, compelling communicator able to translate risk into stories that resonate. Integrity, professionalism, and a commitment to public service values. Bonus Points For Professional qualifications (IRM, APM Risk, PRINCE2, ISO 31000, etc.). Experience with regulatory bodies or Arm's Length Organisations. Familiarity with the UK Government's Orange Book and HM Treasury guidance. Why Join Us?This is your chance to shape how risk is understood, managed, and embraced by an organisation that values curiosity, collaboration, and continuous improvement. You'll be part of a team that sees risk as a strategic asset-not a box-ticking exercise.If you're ready to bring energy, insight, and influence to a role that matters, apply now. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Business Manager - Gloucester- Basic Salary - £30,000 - OTE - £50,000 (uncapped) - 5 Day Working Week - Company Car - Extensive Benefits Package - Our client, a busy franchised dealership, in Gloucester has the opportunity for an experienced Business Manager / Sales Controller to join their high performing team. As a Business Manager / Sales Controller/Retail Manager your responsibilities will include: Responsibilities: Structuring deals, part exchange valuations and finance quotes Second facing customers maximising every opportunity Finance & Insurance documentation and payouts FCA compliance Motivating the Sales Team Sales Executive Diary Management Experience, Skills & Qualifications: Essential Requirements: Minimum of 2 years previous Business Manager / Retail Manager/ Sales Controller experience Franchised Dealership Experience Full UK Driving Licence Remuneration & Benefits Basic Salary £30,000 On Target Earnings (uncapped) £45,000 - £50,000 5 Day Working Week Use of a Company Vehicle Extensive Benefits package
Sep 04, 2025
Full time
Business Manager - Gloucester- Basic Salary - £30,000 - OTE - £50,000 (uncapped) - 5 Day Working Week - Company Car - Extensive Benefits Package - Our client, a busy franchised dealership, in Gloucester has the opportunity for an experienced Business Manager / Sales Controller to join their high performing team. As a Business Manager / Sales Controller/Retail Manager your responsibilities will include: Responsibilities: Structuring deals, part exchange valuations and finance quotes Second facing customers maximising every opportunity Finance & Insurance documentation and payouts FCA compliance Motivating the Sales Team Sales Executive Diary Management Experience, Skills & Qualifications: Essential Requirements: Minimum of 2 years previous Business Manager / Retail Manager/ Sales Controller experience Franchised Dealership Experience Full UK Driving Licence Remuneration & Benefits Basic Salary £30,000 On Target Earnings (uncapped) £45,000 - £50,000 5 Day Working Week Use of a Company Vehicle Extensive Benefits package
Supporter Care Executive Location: Home-based, with travel to Birmingham for monthly meetings, and occasional travel across our network for events Contract: Contract, 37 hours per week Pay rate: £15.74 per hour, PAYE About the role At Canal & River Trust, we care for 2,000 miles of canals and rivers, helping nature thrive, keeping history alive, and providing places for people to enjoy. None of this would be possible without the generosity of our supporters. We're looking for an enthusiastic and motivated Supporter Care Executive to join our Fundraising Operations Team. Reporting to the Supporter Care Manager, you'll be at the heart of delivering an outstanding experience for our 32,000+ Friends and wider donor community. From ensuring every new supporter receives a warm welcome to creating engaging, tailored journeys, you'll play a vital role in strengthening supporter loyalty and inspiring long-term giving. This is an exciting opportunity to shape how thousands of people connect with our work and see the difference they make. What you'll be doing Delivering exceptional supporter care through phone, email, post, and in-person channels. Designing and delivering exceptional supporter journeys - from the first welcome and thank you to ongoing stewardship - through tailored communications such as newsletters, thank you packs and engaging digital content, created in collaboration with fundraising and marketing colleagues. Working with internal and external stakeholders to oversee the production of our flagship supporter magazine, Waterfront, producing inspiring articles that showcase the importance of supporter donations. Working with partners such as THINK and About Loyalty to analyse data and supporter feedback, identifying improvements and strengthening retention. Ensuring compliance with fundraising regulations and legislation, including GDPR and the Fundraising Code of Practice, across all processes. Reporting on key KPIs, including cases, complaints, retention, cancellations, and campaign performance, using insights to drive improvements. Providing guidance to the Supporter Care Assistant, supporting quality control and cover where needed. Acting as a champion for fundraising standards and regulatory compliance across the directorate. About you You'll bring experience in a charity or similar organisation, excellent communication and copywriting skills, and confidence in analysing data to improve supporter experiences. Organised and collaborative, you'll thrive on building strong relationships, championing best practice, and ensuring every supporter feels genuinely valued. What we offer In return, you'll join a supportive, dedicated team, with flexible home-based working and the chance to play a central role in helping nature, heritage, and communities flourish by water. Please note that this role requires regular travel to our Birmingham hub for monthly meetings, as well as occasional travel across our network for regional events throughout the year. Supporter Care Executive
Sep 04, 2025
Contractor
Supporter Care Executive Location: Home-based, with travel to Birmingham for monthly meetings, and occasional travel across our network for events Contract: Contract, 37 hours per week Pay rate: £15.74 per hour, PAYE About the role At Canal & River Trust, we care for 2,000 miles of canals and rivers, helping nature thrive, keeping history alive, and providing places for people to enjoy. None of this would be possible without the generosity of our supporters. We're looking for an enthusiastic and motivated Supporter Care Executive to join our Fundraising Operations Team. Reporting to the Supporter Care Manager, you'll be at the heart of delivering an outstanding experience for our 32,000+ Friends and wider donor community. From ensuring every new supporter receives a warm welcome to creating engaging, tailored journeys, you'll play a vital role in strengthening supporter loyalty and inspiring long-term giving. This is an exciting opportunity to shape how thousands of people connect with our work and see the difference they make. What you'll be doing Delivering exceptional supporter care through phone, email, post, and in-person channels. Designing and delivering exceptional supporter journeys - from the first welcome and thank you to ongoing stewardship - through tailored communications such as newsletters, thank you packs and engaging digital content, created in collaboration with fundraising and marketing colleagues. Working with internal and external stakeholders to oversee the production of our flagship supporter magazine, Waterfront, producing inspiring articles that showcase the importance of supporter donations. Working with partners such as THINK and About Loyalty to analyse data and supporter feedback, identifying improvements and strengthening retention. Ensuring compliance with fundraising regulations and legislation, including GDPR and the Fundraising Code of Practice, across all processes. Reporting on key KPIs, including cases, complaints, retention, cancellations, and campaign performance, using insights to drive improvements. Providing guidance to the Supporter Care Assistant, supporting quality control and cover where needed. Acting as a champion for fundraising standards and regulatory compliance across the directorate. About you You'll bring experience in a charity or similar organisation, excellent communication and copywriting skills, and confidence in analysing data to improve supporter experiences. Organised and collaborative, you'll thrive on building strong relationships, championing best practice, and ensuring every supporter feels genuinely valued. What we offer In return, you'll join a supportive, dedicated team, with flexible home-based working and the chance to play a central role in helping nature, heritage, and communities flourish by water. Please note that this role requires regular travel to our Birmingham hub for monthly meetings, as well as occasional travel across our network for regional events throughout the year. Supporter Care Executive
Job Title: Interim Finance Manager Location: London Organisation: NHS Organisation Contract Type: Interim (Fixed-Term or Temporary Hours: Full-time based Hybrid Policy: Full-time office based initially, then 2/3 days working from the office per week Job Purpose:To provide strategic and operational financial leadership across the Federation, ensuring robust financial management, accurate reporting, and compliance with NHS and statutory requirements. The role supports the Federation's mission to deliver high-quality primary care services across member practices. Key Responsibilities: Lead financial planning, budgeting, and forecasting processes. Oversee day-to-day financial operations including accounts payable/receivable, payroll, and bank reconciliations. Maintain and improve financial systems (e.g., Xero) to ensure accurate and timely reporting. Prepare monthly and quarterly financial reports for the Executive Director and Board. Ensure compliance with VAT, Corporation Tax, and NHS financial regulations. Provide financial analysis and advice on contracts, funding streams, and service delivery models. Liaise with PCNs, GP practices, and external stakeholders on financial matters. Support the development of financial strategies aligned with Federation goals. Essential Skills & Experience: Qualified accountant (ACA, ACCA, CIMA or equivalent). Experience in NHS finance, ideally within primary care. Strong understanding of financial reporting, statutory returns, and NHS funding mechanisms. Proficiency in financial software (e.g., Xero). Excellent communication and stakeholder management skills. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 04, 2025
Seasonal
Job Title: Interim Finance Manager Location: London Organisation: NHS Organisation Contract Type: Interim (Fixed-Term or Temporary Hours: Full-time based Hybrid Policy: Full-time office based initially, then 2/3 days working from the office per week Job Purpose:To provide strategic and operational financial leadership across the Federation, ensuring robust financial management, accurate reporting, and compliance with NHS and statutory requirements. The role supports the Federation's mission to deliver high-quality primary care services across member practices. Key Responsibilities: Lead financial planning, budgeting, and forecasting processes. Oversee day-to-day financial operations including accounts payable/receivable, payroll, and bank reconciliations. Maintain and improve financial systems (e.g., Xero) to ensure accurate and timely reporting. Prepare monthly and quarterly financial reports for the Executive Director and Board. Ensure compliance with VAT, Corporation Tax, and NHS financial regulations. Provide financial analysis and advice on contracts, funding streams, and service delivery models. Liaise with PCNs, GP practices, and external stakeholders on financial matters. Support the development of financial strategies aligned with Federation goals. Essential Skills & Experience: Qualified accountant (ACA, ACCA, CIMA or equivalent). Experience in NHS finance, ideally within primary care. Strong understanding of financial reporting, statutory returns, and NHS funding mechanisms. Proficiency in financial software (e.g., Xero). Excellent communication and stakeholder management skills. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
