Our client, a London, Local Authority is seeking an interim Head of Digital, for an initial 6 months, however, the role is likely to run for 12+ moths. Applicants must have experience at this level, from a Council/Local Authority. The Head of Digital will provide strategic leadership in shaping, delivering, and embedding digital transformation across the authority, ensuring that services are modern, user-centred, and inclusive. Key Responsibilities Lead the development and delivery of the council's digital transformation roadmap, aligning with corporate priorities and residents' needs. Champion a customer-first, digital-by-design approach, ensuring services are accessible, inclusive, and easy to use. Drive the adoption of innovative technologies such as cloud, AI, automation and data platforms to enhance service efficiency and resident experience. Collaborate with senior leaders, councillors, and stakeholders to ensure the digital strategy supports organisational objectives and public value. Provide clear leadership to the Digital Services team, fostering a culture of innovation, agility, and continuous improvement. Work closely with Data, ICT, and Cybersecurity functions to ensure resilient, secure, and compliant digital services. Oversee the design and delivery of end-to-end digital service redesign, embedding agile and human-centred design practices. Manage relationships with suppliers and partners to ensure value for money and robust delivery of digital services. Build digital skills and capability across the organisation, supporting staff development, digital literacy, and cultural change. Ensure digital inclusion and accessibility, addressing barriers faced by vulnerable, excluded, or hard-to-reach residents. Monitor and report on digital performance metrics, ensuring services meet agreed outcomes, KPIs, and statutory requirements. Act as the council's strategic voice on digital, influencing regional and national forums, and representing the authority in partnerships and collaborations.
Sep 04, 2025
Contractor
Our client, a London, Local Authority is seeking an interim Head of Digital, for an initial 6 months, however, the role is likely to run for 12+ moths. Applicants must have experience at this level, from a Council/Local Authority. The Head of Digital will provide strategic leadership in shaping, delivering, and embedding digital transformation across the authority, ensuring that services are modern, user-centred, and inclusive. Key Responsibilities Lead the development and delivery of the council's digital transformation roadmap, aligning with corporate priorities and residents' needs. Champion a customer-first, digital-by-design approach, ensuring services are accessible, inclusive, and easy to use. Drive the adoption of innovative technologies such as cloud, AI, automation and data platforms to enhance service efficiency and resident experience. Collaborate with senior leaders, councillors, and stakeholders to ensure the digital strategy supports organisational objectives and public value. Provide clear leadership to the Digital Services team, fostering a culture of innovation, agility, and continuous improvement. Work closely with Data, ICT, and Cybersecurity functions to ensure resilient, secure, and compliant digital services. Oversee the design and delivery of end-to-end digital service redesign, embedding agile and human-centred design practices. Manage relationships with suppliers and partners to ensure value for money and robust delivery of digital services. Build digital skills and capability across the organisation, supporting staff development, digital literacy, and cultural change. Ensure digital inclusion and accessibility, addressing barriers faced by vulnerable, excluded, or hard-to-reach residents. Monitor and report on digital performance metrics, ensuring services meet agreed outcomes, KPIs, and statutory requirements. Act as the council's strategic voice on digital, influencing regional and national forums, and representing the authority in partnerships and collaborations.
Are you a strategic, technical leader excited about the future of technology in the education sector who is committed to driving operational excellence across multiple campuses in one of the UK's leading further education institutions? New City College (NCC) - one of the UK's largest and most diverse further education (FE) providers - is seeking an experienced IT Director to lead its established team in delivering the organisation's digital and technological strategy, overseeing operational management, and driving continued growth and innovation within the College. NCC was formed following the merger of 7 colleges based across East London and Essex. This has allowed it to become one of the most influential UK FE providers offering 6th form education, adult learning, apprenticeships, ESOL, EFL and SEND services. Offering such a high-quality service, NCC has received an OFSTED outstanding rating which is the largest College in England to receive the rating. With a turnover of £143million, 20,000 students and 1,800 staff, it offers industry-standard facilities, expert staff in both teaching and support and has strong partnerships with leading organisations.NCC have pride in having an inclusive and diverse community, of which we take a zero-tolerance approach to any form of racism and discrimination. NCC are committed to building a workforce that is reflective of the community of the area, and actively welcome applicants from Black, Asian and Minority Ethnic background. This does not prevent any other candidate with or without applying for any of their jobs.As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an Enhanced DBS check, along with a check of the Children's Barred List if engaged in regulated activity. Any offers of appointment may be withdrawn if these checks prove unsatisfactory. Self-disclosure will be required as part of the recruitment process for this position Failure to make a full disclosure or to provide sight of your DBS certificate may result in the withdrawal of your offer of employment. The College's DBS policy on the recruitment of ex-offenders is available upon request.New City College is at an exciting point in its development. The successful candidate for this senior role will influence and implement the college's future strategic direction, whilst ensuring our core systems and processes are best in class. Key Responsibilities Leadership - Leading the team in providing the college with an excellent IT & Digital Service that supports teaching, learning and other activities across the College group Ideas & Innovation- Leading and develop key future projects to help maintain and develop the college as one of the key market leaders in FE Services in London and the South East, with one of the most exciting technology and e-learning services. Management- With a team of 30, helping manage, develop and train a well-established department in a high paced environment to ensure career progression and up to date with all leading IT knowledge. What You'll Bring Oversight : As a director or a deputy looking for their next step in their career, you will bring a track record in guiding sizeable teams, acting as a key mentor and "role model" for a range of sized teams Experience : Extensive experience in leading and developing IT strategies, project management & budget management. Sector Knowledge : Previous experience of working in an Education or public sector background would be preferred but not essential Delivery : Proven experience in heading large, diverse teams, delivering complex projects and driving support and transformation across multiple campuses. What We Offer Opportunity- A pivotal leadership role in a multi-site education organisation, with the chance to spearhead high-impact capital and strategic projects. Salary & Pension -£90,000 PA, with a Career Average Pension Scheme for support staff (falling under LGPS) Holidays- Allowance of 35 days in addition to closure days and bank holidays On site Facilities- Free Gym Access at some campuses, Interest fee loans for annual season tickets, on site cafes serving subsidised food and drinks. How to Apply Should you be looking to further your career with New City College then we invite you to apply via our retained consultant at Morgan Hunt, Matt Kieran for a confidential briefing and conversation. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Sep 03, 2025
Full time
Are you a strategic, technical leader excited about the future of technology in the education sector who is committed to driving operational excellence across multiple campuses in one of the UK's leading further education institutions? New City College (NCC) - one of the UK's largest and most diverse further education (FE) providers - is seeking an experienced IT Director to lead its established team in delivering the organisation's digital and technological strategy, overseeing operational management, and driving continued growth and innovation within the College. NCC was formed following the merger of 7 colleges based across East London and Essex. This has allowed it to become one of the most influential UK FE providers offering 6th form education, adult learning, apprenticeships, ESOL, EFL and SEND services. Offering such a high-quality service, NCC has received an OFSTED outstanding rating which is the largest College in England to receive the rating. With a turnover of £143million, 20,000 students and 1,800 staff, it offers industry-standard facilities, expert staff in both teaching and support and has strong partnerships with leading organisations.NCC have pride in having an inclusive and diverse community, of which we take a zero-tolerance approach to any form of racism and discrimination. NCC are committed to building a workforce that is reflective of the community of the area, and actively welcome applicants from Black, Asian and Minority Ethnic background. This does not prevent any other candidate with or without applying for any of their jobs.As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an Enhanced DBS check, along with a check of the Children's Barred List if engaged in regulated activity. Any offers of appointment may be withdrawn if these checks prove unsatisfactory. Self-disclosure will be required as part of the recruitment process for this position Failure to make a full disclosure or to provide sight of your DBS certificate may result in the withdrawal of your offer of employment. The College's DBS policy on the recruitment of ex-offenders is available upon request.New City College is at an exciting point in its development. The successful candidate for this senior role will influence and implement the college's future strategic direction, whilst ensuring our core systems and processes are best in class. Key Responsibilities Leadership - Leading the team in providing the college with an excellent IT & Digital Service that supports teaching, learning and other activities across the College group Ideas & Innovation- Leading and develop key future projects to help maintain and develop the college as one of the key market leaders in FE Services in London and the South East, with one of the most exciting technology and e-learning services. Management- With a team of 30, helping manage, develop and train a well-established department in a high paced environment to ensure career progression and up to date with all leading IT knowledge. What You'll Bring Oversight : As a director or a deputy looking for their next step in their career, you will bring a track record in guiding sizeable teams, acting as a key mentor and "role model" for a range of sized teams Experience : Extensive experience in leading and developing IT strategies, project management & budget management. Sector Knowledge : Previous experience of working in an Education or public sector background would be preferred but not essential Delivery : Proven experience in heading large, diverse teams, delivering complex projects and driving support and transformation across multiple campuses. What We Offer Opportunity- A pivotal leadership role in a multi-site education organisation, with the chance to spearhead high-impact capital and strategic projects. Salary & Pension -£90,000 PA, with a Career Average Pension Scheme for support staff (falling under LGPS) Holidays- Allowance of 35 days in addition to closure days and bank holidays On site Facilities- Free Gym Access at some campuses, Interest fee loans for annual season tickets, on site cafes serving subsidised food and drinks. How to Apply Should you be looking to further your career with New City College then we invite you to apply via our retained consultant at Morgan Hunt, Matt Kieran for a confidential briefing and conversation. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Interim Head of Finance Portfolio Delivery - Insurance/IT & Change/Finance Change - 12 month FTC Our client, a leading specialty insurance organisation, is seeking a Head of Finance Portfolio to Delivery initially on an FTC basis. This is a strategic leadership role, reshaped to focus on delivery of discreet, high-impact change initiatives rather than large-scale transformation. Reporting directly to the Group CFO, the successful candidate will lead the Finance Change team, driving IT, business, and process change across Finance and interfacing with Group Change. This is a broad, high-touch role requiring a seasoned portfolio leader with deep insurance sector knowledge and a strong finance background (ideally ACCA/CIMA qualified or equivalent). You'll manage 4 direct reports and Matrix-lead a wider team of 20+, championing delivery while empowering your team to grow. You'll thrive in this role if you bring: Extensive leadership experience as a Head of Portfolio Delivery, specifically within finance change environments A solid financial background, supported by recognised accounting qualifications such as ACCA, CIMA, or equivalent Comprehensive insurance industry expertise, built across a diverse and progressive career A proven ability to deliver across a broad spectrum of change initiatives, including people, process, and IT transformation Exceptional communication skills, with confidence engaging senior stakeholders from C-suite executives to delivery and technical teams A strong commitment to championing change, with a clear focus on driving outcomes and delivering value This position is offered as a 12-month fixed-term contract, with the potential to transition into a permanent role thereafter. The successful candidate will be expected to work onsite in the London office a minimum of three days per week, with a preference for increased in-person presence to support collaboration and effective delivery. Offices are based in London, and successful candidates should ideally be able to start within 4 weeks. Our processing and use of your personal data is in accordance with our Privacy Notice, available on our website. We know that the most successful teams have a diversity of background, experience and approach. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs. Interim Head of Finance Portfolio Delivery - Insurance/IT & Change/Finance Change - 12 month FTC
Sep 03, 2025
Interim Head of Finance Portfolio Delivery - Insurance/IT & Change/Finance Change - 12 month FTC Our client, a leading specialty insurance organisation, is seeking a Head of Finance Portfolio to Delivery initially on an FTC basis. This is a strategic leadership role, reshaped to focus on delivery of discreet, high-impact change initiatives rather than large-scale transformation. Reporting directly to the Group CFO, the successful candidate will lead the Finance Change team, driving IT, business, and process change across Finance and interfacing with Group Change. This is a broad, high-touch role requiring a seasoned portfolio leader with deep insurance sector knowledge and a strong finance background (ideally ACCA/CIMA qualified or equivalent). You'll manage 4 direct reports and Matrix-lead a wider team of 20+, championing delivery while empowering your team to grow. You'll thrive in this role if you bring: Extensive leadership experience as a Head of Portfolio Delivery, specifically within finance change environments A solid financial background, supported by recognised accounting qualifications such as ACCA, CIMA, or equivalent Comprehensive insurance industry expertise, built across a diverse and progressive career A proven ability to deliver across a broad spectrum of change initiatives, including people, process, and IT transformation Exceptional communication skills, with confidence engaging senior stakeholders from C-suite executives to delivery and technical teams A strong commitment to championing change, with a clear focus on driving outcomes and delivering value This position is offered as a 12-month fixed-term contract, with the potential to transition into a permanent role thereafter. The successful candidate will be expected to work onsite in the London office a minimum of three days per week, with a preference for increased in-person presence to support collaboration and effective delivery. Offices are based in London, and successful candidates should ideally be able to start within 4 weeks. Our processing and use of your personal data is in accordance with our Privacy Notice, available on our website. We know that the most successful teams have a diversity of background, experience and approach. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs. Interim Head of Finance Portfolio Delivery - Insurance/IT & Change/Finance Change - 12 month FTC
At Connect2Dorset, we're proud to provide temporary, contract and interim opportunities within Dorset Council. We're built on values of ethics, trust and care - with profits going back into our local authority to benefit the community. This is not an IT driven Analyst role. To support the development, management and successful delivery of critical analysis and project management of key projects within Dorset Council's Community Partnerships Transformation Programme. To ensure projects are defined according to customer need and strategic objectives and planning reflects Dorset Council's digital service design approach. To deliver key pieces of policy and business analysis relevant to projects, including report drafting for engagement findings, financial analysis of service devolution and mapping of current service delivery. To manage and mitigate risks, escalating to governance channels such as Programme Board or SLT. To monitor progress and provide evidence that demonstrates achievement against project objectives. Key responsibilities To deliver projects relating to Double Devolution to Town and Parish Councils, Financial provision to Dorset's Voluntary and Community Sector: leading much analysis and activity. To lead on all business case development, bid development for these large and high risk projects. To lead on project and contract management of projects throughout the project life cycle using appropriate project and contract management processes and tools. To lead on evaluating options and establishing project design as projects move from development to delivery. To represent the Council and/or the Council's Transformation Office at events with key stakeholders including our Community Partners. To keep up to date with current relevant policy, practice, and legislation and horizon scan for digital and technological change and analyse how these can best benefit Dorset. To ensure effective control of allocated project and/or service budgets and delivery of high-class services, often to challenging deadlines. Build and manage effective working relationships with internal and external stakeholders and partners. To co-ordinate other in-house and external technical colleagues in the delivery of allocated projects and/or services, from inception to completion. To undertake technical activities, in the planning, programming and production of projects or services, working to meet agreed priorities, often under challenging deadlines. To input to financial and administration systems, ensuring accurate data for each allocated project, activity, or task. Where directed, to lead on public consultation, maintaining good relations with other staff and members of the public covering the area of responsibility, and deal effectively with the outcomes where relevant. To lead in meetings with Councillors, businesses, and residents on work related issues, dealing effectively with the outcomes. NB: The duties and responsibilities of this post are not restrictive, and the post holder may be required on occasion to undertake other duties. This will not substantially change the nature of the post. Previous Experience and Qualifications. Previous Business Analyst experience and some Project Management knowledge. Local government experience. To deliver projects relating to Double Devolution to Town and Parish Councils, Financial provision to Dorset's Voluntary and Community Sector: leading much analysis and activity. An understanding of best practice in managing the delivery of projects; to include formal frameworks and methodologies such as PRINCE2, MSP and Agile PM. An awareness of the government's modernisation and transformation agendas and policy strands in digital and adoption of technologies. Experience of motivating and developing relationships with stakeholders and within project teams to achieve objectives. 37 Hours a week HYBRID - Pref 2 days a week on site as Dorset Council, Dorchester. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Sep 03, 2025
Seasonal
At Connect2Dorset, we're proud to provide temporary, contract and interim opportunities within Dorset Council. We're built on values of ethics, trust and care - with profits going back into our local authority to benefit the community. This is not an IT driven Analyst role. To support the development, management and successful delivery of critical analysis and project management of key projects within Dorset Council's Community Partnerships Transformation Programme. To ensure projects are defined according to customer need and strategic objectives and planning reflects Dorset Council's digital service design approach. To deliver key pieces of policy and business analysis relevant to projects, including report drafting for engagement findings, financial analysis of service devolution and mapping of current service delivery. To manage and mitigate risks, escalating to governance channels such as Programme Board or SLT. To monitor progress and provide evidence that demonstrates achievement against project objectives. Key responsibilities To deliver projects relating to Double Devolution to Town and Parish Councils, Financial provision to Dorset's Voluntary and Community Sector: leading much analysis and activity. To lead on all business case development, bid development for these large and high risk projects. To lead on project and contract management of projects throughout the project life cycle using appropriate project and contract management processes and tools. To lead on evaluating options and establishing project design as projects move from development to delivery. To represent the Council and/or the Council's Transformation Office at events with key stakeholders including our Community Partners. To keep up to date with current relevant policy, practice, and legislation and horizon scan for digital and technological change and analyse how these can best benefit Dorset. To ensure effective control of allocated project and/or service budgets and delivery of high-class services, often to challenging deadlines. Build and manage effective working relationships with internal and external stakeholders and partners. To co-ordinate other in-house and external technical colleagues in the delivery of allocated projects and/or services, from inception to completion. To undertake technical activities, in the planning, programming and production of projects or services, working to meet agreed priorities, often under challenging deadlines. To input to financial and administration systems, ensuring accurate data for each allocated project, activity, or task. Where directed, to lead on public consultation, maintaining good relations with other staff and members of the public covering the area of responsibility, and deal effectively with the outcomes where relevant. To lead in meetings with Councillors, businesses, and residents on work related issues, dealing effectively with the outcomes. NB: The duties and responsibilities of this post are not restrictive, and the post holder may be required on occasion to undertake other duties. This will not substantially change the nature of the post. Previous Experience and Qualifications. Previous Business Analyst experience and some Project Management knowledge. Local government experience. To deliver projects relating to Double Devolution to Town and Parish Councils, Financial provision to Dorset's Voluntary and Community Sector: leading much analysis and activity. An understanding of best practice in managing the delivery of projects; to include formal frameworks and methodologies such as PRINCE2, MSP and Agile PM. An awareness of the government's modernisation and transformation agendas and policy strands in digital and adoption of technologies. Experience of motivating and developing relationships with stakeholders and within project teams to achieve objectives. 37 Hours a week HYBRID - Pref 2 days a week on site as Dorset Council, Dorchester. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in London . This role is a 12 Month Fixed-Term Contract to cover Maternity Leave. Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Other duties include: Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Carry out any reasonable request from management. To keep up to date with industry innovations and with the on-site management team to ensure 61 is seen as a lighthouse. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Experience managing a front of house/reception team is preferred. Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
Sep 01, 2025
Full time
Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in London . This role is a 12 Month Fixed-Term Contract to cover Maternity Leave. Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Other duties include: Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Carry out any reasonable request from management. To keep up to date with industry innovations and with the on-site management team to ensure 61 is seen as a lighthouse. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Experience managing a front of house/reception team is preferred. Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
We are delighted to be working with a public facing & focused group, they are looking for an Interim Marketing & Communications Manager to lead the discussions and the team, providing insights, strategy, excellent communication skills and be to handle stakeholder conversations at all levels. This role would lean towards those with Local Government, Housing, Not for Profit organisations, experienced candidates. A fantastic opportunity to join the group, initially on a minimum 4 month contract but perhaps longer, plus the possibility of this becoming a full time senior position. THE ROLE: Lead, Support and drive the current marketing team of 3 Continue to develop and deliver on the marketing strategy (in line with the corporate strategy) Assess scope of Marketing requirement and capacity across the organisation Provide advice and expert support to Company employees regarding marketing and communications. Lead on the production of all marketing and communications materials/collateral Produce and manage all PR activity with the media and effectively manage the Company's reputation, including the creation and updating of media messages and position statements to incorporate the Company's stance on local, regional and national issues. Working effectively at a senior level within a forward thinking and fast paced organisation Demonstrating collaborative skills, able to quickly establish effective internal and external working relationships with key people across different services/functions THE CANDIDATE: Educated to degree level or equivalent, with a suitable qualification in a Marketing and/or Communications related field Hold, or be working towards, a professional/postgraduate qualification or equivalent in a Marketing and/or Communications related field Full UK driving licence Preferably some knowledge of housing related issues Working knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint) Working knowledge of a design software package Knowledge of a wide range of marketing tools and channels Substantial experience working within a marketing and communications environment at a strategic level Have a proven ability to produce and deliver high quality marketing and communications strategies, plans and campaigns THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Sep 01, 2025
Contractor
We are delighted to be working with a public facing & focused group, they are looking for an Interim Marketing & Communications Manager to lead the discussions and the team, providing insights, strategy, excellent communication skills and be to handle stakeholder conversations at all levels. This role would lean towards those with Local Government, Housing, Not for Profit organisations, experienced candidates. A fantastic opportunity to join the group, initially on a minimum 4 month contract but perhaps longer, plus the possibility of this becoming a full time senior position. THE ROLE: Lead, Support and drive the current marketing team of 3 Continue to develop and deliver on the marketing strategy (in line with the corporate strategy) Assess scope of Marketing requirement and capacity across the organisation Provide advice and expert support to Company employees regarding marketing and communications. Lead on the production of all marketing and communications materials/collateral Produce and manage all PR activity with the media and effectively manage the Company's reputation, including the creation and updating of media messages and position statements to incorporate the Company's stance on local, regional and national issues. Working effectively at a senior level within a forward thinking and fast paced organisation Demonstrating collaborative skills, able to quickly establish effective internal and external working relationships with key people across different services/functions THE CANDIDATE: Educated to degree level or equivalent, with a suitable qualification in a Marketing and/or Communications related field Hold, or be working towards, a professional/postgraduate qualification or equivalent in a Marketing and/or Communications related field Full UK driving licence Preferably some knowledge of housing related issues Working knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint) Working knowledge of a design software package Knowledge of a wide range of marketing tools and channels Substantial experience working within a marketing and communications environment at a strategic level Have a proven ability to produce and deliver high quality marketing and communications strategies, plans and campaigns THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Anaplan Solution ArchitectRemote£70,000 to £80,000 per annum (with an additional bonus of up to 20%)Permanent I am currently recruiting for an Anaplan Solution Architect to join a rapidly scaling organisation. You will hands-on and hands-off as you guide the team to ensure they build scalable models across the data ecosystem, allowing business critical decisions to be made. Anaplan Solution Architect - What will you be doing? Managing the architecture for Anaplan solutions across large-scale enterprise implementations. Developing and maintaining a driver-based approach within Anaplan, ensuring optimal performance. Leading and managing teams of Anaplan Model Builders by providing technical guidance, mentorship, and support. Managing the entire lifecycle of Anaplan projects from initial solution design through implementation. Building strategic partnerships with key business stakeholders. Anaplan Solution Architect - What will you need? Experience delivering enterprise level Anaplan solutions. Experience in solution architecture, model design and forecasting. Understanding of financial planning and analysis. Exceptional stakeholder management skills. Anaplan Model Builder or Solution Architect qualifications. Robert Walters are proud to specialise in BI & Data recruitment across the UK, offering amazing opportunities on a permanent and interim basis. We are also proud to be heading up the Data Leaders roundtables and PBI BRUM meetup group, bringing new and exciting networking opportunities to candidates and clients in the Midlands. If you would be interested in speaking about the role or having a general chat about your job search, please send your CV to . Applicants must reside in the UK & have full right to work Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Sep 01, 2025
Full time
Anaplan Solution ArchitectRemote£70,000 to £80,000 per annum (with an additional bonus of up to 20%)Permanent I am currently recruiting for an Anaplan Solution Architect to join a rapidly scaling organisation. You will hands-on and hands-off as you guide the team to ensure they build scalable models across the data ecosystem, allowing business critical decisions to be made. Anaplan Solution Architect - What will you be doing? Managing the architecture for Anaplan solutions across large-scale enterprise implementations. Developing and maintaining a driver-based approach within Anaplan, ensuring optimal performance. Leading and managing teams of Anaplan Model Builders by providing technical guidance, mentorship, and support. Managing the entire lifecycle of Anaplan projects from initial solution design through implementation. Building strategic partnerships with key business stakeholders. Anaplan Solution Architect - What will you need? Experience delivering enterprise level Anaplan solutions. Experience in solution architecture, model design and forecasting. Understanding of financial planning and analysis. Exceptional stakeholder management skills. Anaplan Model Builder or Solution Architect qualifications. Robert Walters are proud to specialise in BI & Data recruitment across the UK, offering amazing opportunities on a permanent and interim basis. We are also proud to be heading up the Data Leaders roundtables and PBI BRUM meetup group, bringing new and exciting networking opportunities to candidates and clients in the Midlands. If you would be interested in speaking about the role or having a general chat about your job search, please send your CV to . Applicants must reside in the UK & have full right to work Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
The Interim Head of Corporate Communications will lead and manage all aspects of communications, ensuring strategic alignment and effective delivery across the organisation. This temporary position in Middlesbrough requires expertise in public sector communications and a proven ability to oversee complex campaigns. Client Details This is a public sector organisation known for its commitment to serving the community with professionalism and accountability. As a medium-sized institution, it offers a focused and impactful working environment with a strong emphasis on collaborative efforts. Description Oversee the strategic development and implementation of communication plans. Lead a team to deliver effective campaigns that align with the organisation's objectives. Act as the main point of contact for media relations, ensuring accurate and timely responses. Monitor and evaluate the effectiveness of communication strategies and make recommendations for improvement. Ensure all communications are consistent with the organisation's branding and messaging guidelines. Provide strategic advice to senior leaders on communication matters. Manage budgets and resources effectively to achieve communication goals. Maintain compliance with public sector regulations and standards in all communications activities. Profile A successful Interim Head of Corporate Communications should have: Proven experience in public sector communications or a similar field. Strong leadership skills with the ability to manage and inspire a team. Expertise in developing and implementing communication strategies. Exceptional written and verbal communication skills. Ability to manage stakeholder relationships effectively and professionally. Knowledge of media relations and crisis communication management. Understanding of branding principles and public sector standards. Job Offer Daily rate of approximately 280 - 300, depending on experience. Opportunity to work in a pivotal role within the public sector. Engaging and impactful work environment. Chance to lead and influence communication strategies on a large scale. This is an excellent opportunity for an experienced communications professional to make a significant impact. If you meet the criteria, we encourage you to apply today!
Sep 01, 2025
Seasonal
The Interim Head of Corporate Communications will lead and manage all aspects of communications, ensuring strategic alignment and effective delivery across the organisation. This temporary position in Middlesbrough requires expertise in public sector communications and a proven ability to oversee complex campaigns. Client Details This is a public sector organisation known for its commitment to serving the community with professionalism and accountability. As a medium-sized institution, it offers a focused and impactful working environment with a strong emphasis on collaborative efforts. Description Oversee the strategic development and implementation of communication plans. Lead a team to deliver effective campaigns that align with the organisation's objectives. Act as the main point of contact for media relations, ensuring accurate and timely responses. Monitor and evaluate the effectiveness of communication strategies and make recommendations for improvement. Ensure all communications are consistent with the organisation's branding and messaging guidelines. Provide strategic advice to senior leaders on communication matters. Manage budgets and resources effectively to achieve communication goals. Maintain compliance with public sector regulations and standards in all communications activities. Profile A successful Interim Head of Corporate Communications should have: Proven experience in public sector communications or a similar field. Strong leadership skills with the ability to manage and inspire a team. Expertise in developing and implementing communication strategies. Exceptional written and verbal communication skills. Ability to manage stakeholder relationships effectively and professionally. Knowledge of media relations and crisis communication management. Understanding of branding principles and public sector standards. Job Offer Daily rate of approximately 280 - 300, depending on experience. Opportunity to work in a pivotal role within the public sector. Engaging and impactful work environment. Chance to lead and influence communication strategies on a large scale. This is an excellent opportunity for an experienced communications professional to make a significant impact. If you meet the criteria, we encourage you to apply today!
Interim Head of Communications and Marketing Salary: £69,604 p.a. Location: Hybrid Working Remote / London Contract Type: Full Time, Fixed Term (12 months) How to Apply If you believe that you are the right person for this role, please submit your CV and Cover Letter by Friday, 3rd of October 2025. Please note that the close date could be subject to change depending on the success of the recruitment process. About You You are a strategic and dynamic communications and marketing leader with a track record of delivering campaigns across multiple channels. With experience in managing corporate communications, media relations, and digital engagement. You will understand how to create communications that resonate with target audiences. Your leadership style is collaborative and results-driven, underpinned by strong organisational skills and the ability to manage complex projects and competing priorities without compromising quality. You have experience overseeing digital platforms from website content and email marketing to social media strategy. You are an excellent writer and editor who can develop and deliver a compelling narrative aligned to strategic goals. Your expertise in brand management ensures consistent application of visual identity and tone of voice across all touchpoints. You have successfully negotiated and managed contracts and service-level agreements, ensuring value for money. About the Role The Interim Head of Communications and Marketing will lead the operational planning, management and development of the College s communications and marketing functions. The role will ensure that the College s marketing and communications activity has clear objectives, is based on audience insight and is evaluated against defined metrics. This role is pivotal in shaping and articulating the College s overarching narrative, integrating messages from across all workstreams into a compelling and engaging story that enhances understanding and raises the profile of the College and its products and services with internal and external audiences. Working within a small communications team, this role will work with colleagues and clinical representatives to ensure all activity supports the College s organisational strategy and values. The role requires balancing a marketing mindset with an understanding of the needs and expectations of our membership, ensuring our communications remain relevant and member focused. Your duties include but are not limited to: Contribute to the development of the marketing and communications strategy that has clear objectives, is based on stakeholder research and insight, has a credible operational plan for delivery and clear evaluation metrics. Lead the planning and delivery of proactive and responsive marketing and communications across all channels earned, owned and paid. Lead the development and cascade of messages and engagement across the College s communications channels, ensuring strategic alignment and consistency. Be a proactive and collaborative member of the directorate, embodying the College s values and leading by example. Prepare papers, reports and advice for College Boards, Trustees and Council as required. Manage the team and project budget(s) for the Marketing and Communications Team. Provide direction, support and constructive feedback for team members through regular 1:1 meetings. The Package This is a full-time, fixed term position with a competitive employee benefits package, which includes (but is not limited to): 31 days of annual leave, plus bank holiday One additional paid day of leave for each employee for the purpose of celebrating their birthday Healthcare support through Benenden Health Up to 12% pension contribution Hybrid and flexible working Wellbeing hour once a week Cycle to work and employee discounts schemes Training and development opportunities Access to Mental Health First Aiders and Employee Assistance Programmes About the College The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine. At RCoA diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports, and celebrates our differences. Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change. Applicants must reside and have the right to work in the UK. No agencies please.
Sep 01, 2025
Contractor
Interim Head of Communications and Marketing Salary: £69,604 p.a. Location: Hybrid Working Remote / London Contract Type: Full Time, Fixed Term (12 months) How to Apply If you believe that you are the right person for this role, please submit your CV and Cover Letter by Friday, 3rd of October 2025. Please note that the close date could be subject to change depending on the success of the recruitment process. About You You are a strategic and dynamic communications and marketing leader with a track record of delivering campaigns across multiple channels. With experience in managing corporate communications, media relations, and digital engagement. You will understand how to create communications that resonate with target audiences. Your leadership style is collaborative and results-driven, underpinned by strong organisational skills and the ability to manage complex projects and competing priorities without compromising quality. You have experience overseeing digital platforms from website content and email marketing to social media strategy. You are an excellent writer and editor who can develop and deliver a compelling narrative aligned to strategic goals. Your expertise in brand management ensures consistent application of visual identity and tone of voice across all touchpoints. You have successfully negotiated and managed contracts and service-level agreements, ensuring value for money. About the Role The Interim Head of Communications and Marketing will lead the operational planning, management and development of the College s communications and marketing functions. The role will ensure that the College s marketing and communications activity has clear objectives, is based on audience insight and is evaluated against defined metrics. This role is pivotal in shaping and articulating the College s overarching narrative, integrating messages from across all workstreams into a compelling and engaging story that enhances understanding and raises the profile of the College and its products and services with internal and external audiences. Working within a small communications team, this role will work with colleagues and clinical representatives to ensure all activity supports the College s organisational strategy and values. The role requires balancing a marketing mindset with an understanding of the needs and expectations of our membership, ensuring our communications remain relevant and member focused. Your duties include but are not limited to: Contribute to the development of the marketing and communications strategy that has clear objectives, is based on stakeholder research and insight, has a credible operational plan for delivery and clear evaluation metrics. Lead the planning and delivery of proactive and responsive marketing and communications across all channels earned, owned and paid. Lead the development and cascade of messages and engagement across the College s communications channels, ensuring strategic alignment and consistency. Be a proactive and collaborative member of the directorate, embodying the College s values and leading by example. Prepare papers, reports and advice for College Boards, Trustees and Council as required. Manage the team and project budget(s) for the Marketing and Communications Team. Provide direction, support and constructive feedback for team members through regular 1:1 meetings. The Package This is a full-time, fixed term position with a competitive employee benefits package, which includes (but is not limited to): 31 days of annual leave, plus bank holiday One additional paid day of leave for each employee for the purpose of celebrating their birthday Healthcare support through Benenden Health Up to 12% pension contribution Hybrid and flexible working Wellbeing hour once a week Cycle to work and employee discounts schemes Training and development opportunities Access to Mental Health First Aiders and Employee Assistance Programmes About the College The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine. At RCoA diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports, and celebrates our differences. Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change. Applicants must reside and have the right to work in the UK. No agencies please.
