Do you have Operational experience within the Travel Industry? Do you have impeccable attention to details? Have an interest or passion for Africa WE HAVE THE ROLE FOR YOU We are working with a Specialist Travel company, who are offering a fantastic opportunity to join their operations department. They are looking for an enthusiastic and organised individual, who has a desire to ensure that every client has the greatest experience possible on their trip - ensuring everyone run smoothly and they have the trip of their lifetime. Responsibilities: Providing full post-sales support to the sales team Organising airport transfers Organise hotel rooming lists and invoices Ticket seating allocation and issuing Manage the final instructions for clients Customer invoices Ad hoc travel administration duties as required Skills / Experiences required: Travel and Tourism background or degree Operational experience Must be organised, proactive and flexible Passion for Travel (essential) Passion for Africa (desirable) Must have high attention to detail showing accurate grammar and numerical skills Must have experience of working with Microsoft applications and able to pick up new systems easily (Basic/working knowledge of MS Excel is required). Previous administration experience gained within the travel sector a bonus. Be obsessive about our customers and the service we give them in order to enhance their enjoyment of our holidays Ability to prioritise workload and show a high level of urgency. Shows flexibility, quick thinking and a highly organized approach Enthusiasm, motivated and a passion to deliver excellent service with a 'can do' attitude A willingness to learn, and grow with the company The package: Competitive salary : 33,000- 35,000 (negotiable dependant on experience) Monday - Friday Hybrid working 2/3 days in office Modern offices based in Central London Fantastic benefits Growth within the company Interested? Please click APPLY or contact (url removed)
Sep 04, 2025
Full time
Do you have Operational experience within the Travel Industry? Do you have impeccable attention to details? Have an interest or passion for Africa WE HAVE THE ROLE FOR YOU We are working with a Specialist Travel company, who are offering a fantastic opportunity to join their operations department. They are looking for an enthusiastic and organised individual, who has a desire to ensure that every client has the greatest experience possible on their trip - ensuring everyone run smoothly and they have the trip of their lifetime. Responsibilities: Providing full post-sales support to the sales team Organising airport transfers Organise hotel rooming lists and invoices Ticket seating allocation and issuing Manage the final instructions for clients Customer invoices Ad hoc travel administration duties as required Skills / Experiences required: Travel and Tourism background or degree Operational experience Must be organised, proactive and flexible Passion for Travel (essential) Passion for Africa (desirable) Must have high attention to detail showing accurate grammar and numerical skills Must have experience of working with Microsoft applications and able to pick up new systems easily (Basic/working knowledge of MS Excel is required). Previous administration experience gained within the travel sector a bonus. Be obsessive about our customers and the service we give them in order to enhance their enjoyment of our holidays Ability to prioritise workload and show a high level of urgency. Shows flexibility, quick thinking and a highly organized approach Enthusiasm, motivated and a passion to deliver excellent service with a 'can do' attitude A willingness to learn, and grow with the company The package: Competitive salary : 33,000- 35,000 (negotiable dependant on experience) Monday - Friday Hybrid working 2/3 days in office Modern offices based in Central London Fantastic benefits Growth within the company Interested? Please click APPLY or contact (url removed)
We are working in partnership with a Local Authority to recruit an experienced Accommodation Officer to support the effective management of a diverse portfolio of council-owned and privately managed properties. This role offers an excellent opportunity for a property or lettings professional with strong tenancy management and customer service skills to make a meaningful impact within the community. Key Responsibilities: Handle tenant and landlord enquiries via phone, email, and in person Conduct regular property inspections to ensure compliance with standards Manage the check-in and check-out process, including inventories and documentation Coordinate repairs and maintenance with internal teams and external contractors Maintain accurate records of all property and tenancy activity Collect and manage rent payments and handle arrears appropriately Respond to complaints, issue warnings, and escalate enforcement actions when required Work collaboratively as part of a multi-skilled team to deliver effective housing solutions Ensure compliance with all relevant housing legislation and council procedures Essential Requirements: Previous experience in lettings or property management Strong knowledge of the residential lettings process and relevant legislation Excellent organisational and administrative skills Confident communicator with a customer-focused approach Strong understanding of professional boundaries and safeguarding practices Full UK driving licence and access to a vehicle insured for work purposes Desirable: CIH qualification or equivalent in housing or property management Experience working with a Local Authority or in a social housing setting Knowledge of the Housing Act 1996 (as amended) Familiarity with Equalities legislation and support work practices Location: The role is predominantly based in West Devon, covering Tavistock and surrounding areas, with some travel required to South Hams. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 04, 2025
Contractor
We are working in partnership with a Local Authority to recruit an experienced Accommodation Officer to support the effective management of a diverse portfolio of council-owned and privately managed properties. This role offers an excellent opportunity for a property or lettings professional with strong tenancy management and customer service skills to make a meaningful impact within the community. Key Responsibilities: Handle tenant and landlord enquiries via phone, email, and in person Conduct regular property inspections to ensure compliance with standards Manage the check-in and check-out process, including inventories and documentation Coordinate repairs and maintenance with internal teams and external contractors Maintain accurate records of all property and tenancy activity Collect and manage rent payments and handle arrears appropriately Respond to complaints, issue warnings, and escalate enforcement actions when required Work collaboratively as part of a multi-skilled team to deliver effective housing solutions Ensure compliance with all relevant housing legislation and council procedures Essential Requirements: Previous experience in lettings or property management Strong knowledge of the residential lettings process and relevant legislation Excellent organisational and administrative skills Confident communicator with a customer-focused approach Strong understanding of professional boundaries and safeguarding practices Full UK driving licence and access to a vehicle insured for work purposes Desirable: CIH qualification or equivalent in housing or property management Experience working with a Local Authority or in a social housing setting Knowledge of the Housing Act 1996 (as amended) Familiarity with Equalities legislation and support work practices Location: The role is predominantly based in West Devon, covering Tavistock and surrounding areas, with some travel required to South Hams. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Position: NAVCOM Project Co-ordinator Job ID: 2394/11 Location: Redhill, Surrey, UK Rate/Salary: Competitive Benefits: Annual Bonus, Private Healthcare, Company Pension, On-site Gym at HQ, 25 days holiday plus Bank Holidays Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors visit: (url removed) for a list of our vacancies. We have several permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of NAVCOM Project Co-ordinator Typically, this person will manage and co-ordinate multiple maritime NAVCOM and SATCOM installation projects from initiation through to completion, ensuring they are delivered on time, within budget, and to agreed performance standards. This includes close liaison with internal teams, customers, and suppliers while maintaining a strong customer focus. HSB Technical s client is an established and well-regarded business entity. Duties and responsibilities of the NAVCOM Project Co-ordinator Support the Senior NAVCOM Project Manager in the delivery of multiple installation projects Manage end-to-end project delivery following internal project management processes Assist with bid preparation, pre-sales activities, costings, and Bills of Materials (BOMs) Co-ordinate internal teams including engineering, field service engineers, and logistics Monitor and record all project costs and manage suppliers effectively Maintain strong customer relationships and ensure high satisfaction levels Ensure all projects meet time, cost, and performance requirements Qualifications and requirements for the NAVCOM Project Co-ordinator Proven ability to work independently, manage priorities, and meet tight deadlines Eligible to obtain UK Security Clearance Background in maritime electronics installation or engineering (training available if not) Excellent communication, numeracy, and literacy skills Proficient with standard office applications Flexible with travel requirements Knowledge of Radar, Navigation, GMDSS, Satellite Communications, ECDIS, AIS, UHF/VHF, and PABX/PAGA systems advantageous This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role
Sep 04, 2025
Full time
Position: NAVCOM Project Co-ordinator Job ID: 2394/11 Location: Redhill, Surrey, UK Rate/Salary: Competitive Benefits: Annual Bonus, Private Healthcare, Company Pension, On-site Gym at HQ, 25 days holiday plus Bank Holidays Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors visit: (url removed) for a list of our vacancies. We have several permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of NAVCOM Project Co-ordinator Typically, this person will manage and co-ordinate multiple maritime NAVCOM and SATCOM installation projects from initiation through to completion, ensuring they are delivered on time, within budget, and to agreed performance standards. This includes close liaison with internal teams, customers, and suppliers while maintaining a strong customer focus. HSB Technical s client is an established and well-regarded business entity. Duties and responsibilities of the NAVCOM Project Co-ordinator Support the Senior NAVCOM Project Manager in the delivery of multiple installation projects Manage end-to-end project delivery following internal project management processes Assist with bid preparation, pre-sales activities, costings, and Bills of Materials (BOMs) Co-ordinate internal teams including engineering, field service engineers, and logistics Monitor and record all project costs and manage suppliers effectively Maintain strong customer relationships and ensure high satisfaction levels Ensure all projects meet time, cost, and performance requirements Qualifications and requirements for the NAVCOM Project Co-ordinator Proven ability to work independently, manage priorities, and meet tight deadlines Eligible to obtain UK Security Clearance Background in maritime electronics installation or engineering (training available if not) Excellent communication, numeracy, and literacy skills Proficient with standard office applications Flexible with travel requirements Knowledge of Radar, Navigation, GMDSS, Satellite Communications, ECDIS, AIS, UHF/VHF, and PABX/PAGA systems advantageous This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role
Job title: Climate Change Specialist Position type: Fixed Term Job reference: 426500 Location: Birmingham (B5 4UA) or London (E14 4HD) based with hybrid working Salary: £38,764 - £44,000 Closing date: Sunday 21st September 2025 at 23:55 Join Ofwat's Business Retail Market Team as a Regulatory Economist Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. Following the Independent Water Commission's final report, the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. We are working in collaboration with the government and other regulators to help establish a new body for England, combining our strengths with those of the Drinking Water Inspectorate, the Environment Agency, and Natural England. We're also continuing to engage with the Welsh Government to support future decisions for Wales. While these changes take shape, our mission remains the same: to hold water companies to account, drive performance, and ensure the sector delivers real value for customers, communities, and the environment. If you're passionate about making a difference, this is a unique moment to join us and help shape the future of water, and together we can continue to make a positive impact. The Role The Senior Associate Climate Change Specialist role has an important and valuable contribution to enable us to deliver on our goals and regulatory commitments. You will join our Environment Team on a fixed-term basis to provide maternity cover. The Environment team focuses on delivering the environmental policy objectives of our strategy, while engaging and collaborating with key environmental stakeholders. We cover a range of areas, including climate change, biodiversity, nature-based solutions, and water quality. We collaborate across the organisation and with the wider sector to deliver improvements for the environment. As a Climate Change Specialist, you will play a key role in developing and implementing our approach to climate change mitigation and adaption. This includes contributing to the further development of climate change reporting metrics. This is an exciting opportunity for someone seeking a varied role that draws upon a range of skills - from policy development and systems thinking, to project management and stakeholder engagement. You will use your strong knowledge of environmental issues within the water sector, as well as your experience in climate change policy, to represent Ofwat and communicate our policies to key stakeholders, including government officials and water companies. You will provide clear advice and recommendations, ensuring climate change policy is embedded in Ofwat's work, while proactively sharing your expertise. Key deliverables In this role you will be expected to: • Develop and implement Ofwat's approach to climate change mitigation and adaptation , including work on reporting metrics. • Engage with water industry climate change mitigation and adaptation work , developing and communicating Ofwat's position. • Provide expert advice on climate change across the organisation as is required. • Support the environment team's work and policy projects more broadly as is required. • Forge excellent links across the water sector in relation to climate change policy , including with water companies, environmental groups, government, and other regulators. • Influence and manage strategic policy relationships with water companies, environmental groups, government, and other regulators on environmental issues relevant to Ofwat's work. • Work collaboratively flexibly, and at pace with colleagues across different workstreams and directorates to ensure joined up and consistent representation on environmental and climate change issues and priorities across all areas of Ofwat's work. • Look beyond the water and wastewater sector , and where necessary other utility sectors, for creative and novel ways to meet the environmental challenges the sector faces. Why You Should Join Us: • People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. • Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. • Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. • Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham offices. • Good employer pension contributions. • 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. • Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. • Fees paid for membership of relevant professional bodies. • Up to 3 volunteering days per year. • Recognition vouchers scheme rewarding your hard work. • Generous shared parental leave and pay supporting your family life. Follow the link to Apply for full details about the role, please ensure you have submitted your Applications in full before the below deadline. Closing date: 23.55 on 21 September 2025.
Sep 04, 2025
Contractor
Job title: Climate Change Specialist Position type: Fixed Term Job reference: 426500 Location: Birmingham (B5 4UA) or London (E14 4HD) based with hybrid working Salary: £38,764 - £44,000 Closing date: Sunday 21st September 2025 at 23:55 Join Ofwat's Business Retail Market Team as a Regulatory Economist Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. Following the Independent Water Commission's final report, the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. We are working in collaboration with the government and other regulators to help establish a new body for England, combining our strengths with those of the Drinking Water Inspectorate, the Environment Agency, and Natural England. We're also continuing to engage with the Welsh Government to support future decisions for Wales. While these changes take shape, our mission remains the same: to hold water companies to account, drive performance, and ensure the sector delivers real value for customers, communities, and the environment. If you're passionate about making a difference, this is a unique moment to join us and help shape the future of water, and together we can continue to make a positive impact. The Role The Senior Associate Climate Change Specialist role has an important and valuable contribution to enable us to deliver on our goals and regulatory commitments. You will join our Environment Team on a fixed-term basis to provide maternity cover. The Environment team focuses on delivering the environmental policy objectives of our strategy, while engaging and collaborating with key environmental stakeholders. We cover a range of areas, including climate change, biodiversity, nature-based solutions, and water quality. We collaborate across the organisation and with the wider sector to deliver improvements for the environment. As a Climate Change Specialist, you will play a key role in developing and implementing our approach to climate change mitigation and adaption. This includes contributing to the further development of climate change reporting metrics. This is an exciting opportunity for someone seeking a varied role that draws upon a range of skills - from policy development and systems thinking, to project management and stakeholder engagement. You will use your strong knowledge of environmental issues within the water sector, as well as your experience in climate change policy, to represent Ofwat and communicate our policies to key stakeholders, including government officials and water companies. You will provide clear advice and recommendations, ensuring climate change policy is embedded in Ofwat's work, while proactively sharing your expertise. Key deliverables In this role you will be expected to: • Develop and implement Ofwat's approach to climate change mitigation and adaptation , including work on reporting metrics. • Engage with water industry climate change mitigation and adaptation work , developing and communicating Ofwat's position. • Provide expert advice on climate change across the organisation as is required. • Support the environment team's work and policy projects more broadly as is required. • Forge excellent links across the water sector in relation to climate change policy , including with water companies, environmental groups, government, and other regulators. • Influence and manage strategic policy relationships with water companies, environmental groups, government, and other regulators on environmental issues relevant to Ofwat's work. • Work collaboratively flexibly, and at pace with colleagues across different workstreams and directorates to ensure joined up and consistent representation on environmental and climate change issues and priorities across all areas of Ofwat's work. • Look beyond the water and wastewater sector , and where necessary other utility sectors, for creative and novel ways to meet the environmental challenges the sector faces. Why You Should Join Us: • People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. • Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. • Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. • Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham offices. • Good employer pension contributions. • 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. • Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. • Fees paid for membership of relevant professional bodies. • Up to 3 volunteering days per year. • Recognition vouchers scheme rewarding your hard work. • Generous shared parental leave and pay supporting your family life. Follow the link to Apply for full details about the role, please ensure you have submitted your Applications in full before the below deadline. Closing date: 23.55 on 21 September 2025.
Configuration Manager 12 month contract Based in Portsmouth Offering 40ph Inside IR35 As the Configuration Manager, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: You are responsible for performing CM activities (identification, control and planning, change, status accounting, audit). You are responsible for recording, controlling, maintaining and distributing the controlled data. You are responsible for providing reports to the CADM Team Lead and/or the project, product or service teams. You work in a shared workload environment, and you specifically support 1 project/product or more as the CADM focal point supported by CADM team members. You are responsible, jointly with the rest of the CADM team to maintain the PLM/CMDB in a fit state. You may be required to manage data in more than 1 environment. Ability to work autonomously, as well as be a team player within the greater functional team, efficiently and methodically with good organisational and interpersonal skills is essential. Good communication/teamwork with all internal stakeholders is essential. You will correspond with your nominated counterparts in the customer and suppliers, recording external documentation into the CMDB and sending internal documentation to external stakeholders. You support all CM activities facing external stakeholder, providing evidence and supporting any related request. You ensure CM compliance by contributing to project level activities with internal and external stakeholders. Your skillset may include: Digitally Literate and proficient with MS Office Tools Previous experience with file/data management tools (MS Office, PDF editor, FTP, Nero, etc ) Full Configuration Management knowledge (Configuration Identification, Configuration Structures (Assembly / Product, Baseline Management, Change Management, Status Accounting, Auditing) Previous experience with Product Data Management tools (Windchill, Teamcenter, Aras Minerva, etc.) Understanding of project/product lifecycle Exposure to APQP CMII Experience setting up Configuration processes Experience of working with Customers in a CM Liaison role If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Configuration Manager 12 month contract Based in Portsmouth Offering 40ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Sep 04, 2025
Contractor
Configuration Manager 12 month contract Based in Portsmouth Offering 40ph Inside IR35 As the Configuration Manager, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: You are responsible for performing CM activities (identification, control and planning, change, status accounting, audit). You are responsible for recording, controlling, maintaining and distributing the controlled data. You are responsible for providing reports to the CADM Team Lead and/or the project, product or service teams. You work in a shared workload environment, and you specifically support 1 project/product or more as the CADM focal point supported by CADM team members. You are responsible, jointly with the rest of the CADM team to maintain the PLM/CMDB in a fit state. You may be required to manage data in more than 1 environment. Ability to work autonomously, as well as be a team player within the greater functional team, efficiently and methodically with good organisational and interpersonal skills is essential. Good communication/teamwork with all internal stakeholders is essential. You will correspond with your nominated counterparts in the customer and suppliers, recording external documentation into the CMDB and sending internal documentation to external stakeholders. You support all CM activities facing external stakeholder, providing evidence and supporting any related request. You ensure CM compliance by contributing to project level activities with internal and external stakeholders. Your skillset may include: Digitally Literate and proficient with MS Office Tools Previous experience with file/data management tools (MS Office, PDF editor, FTP, Nero, etc ) Full Configuration Management knowledge (Configuration Identification, Configuration Structures (Assembly / Product, Baseline Management, Change Management, Status Accounting, Auditing) Previous experience with Product Data Management tools (Windchill, Teamcenter, Aras Minerva, etc.) Understanding of project/product lifecycle Exposure to APQP CMII Experience setting up Configuration processes Experience of working with Customers in a CM Liaison role If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Configuration Manager 12 month contract Based in Portsmouth Offering 40ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
The Company This business is the UK's leading manufacturer in their field. Their long-standing base of customers includes some of the world's largest retailers. They also manufacture and pack many internationally recognised brands. They have been expanding rapidly and have an exciting opportunity within their management team based in their modern, purpose-built facility. You will be joining a leading business, with continued exciting growth taking place year on year. Senior Sourcing Manager Salary, Hours, and Benefits £50,000 Hybrid working 37.5 hours per week, Monday Friday (with flexibility on start and finish times) Company performance bonus Bupa cover Commutable From: Derby, Swadlincote, Birmingham, Leicester, Nottingham, Lichfield Senior Sourcing Manager Role Overview The Senior Sourcing Manager will report to the Head of Procurement; you will be responsible for the provision of an effective and efficient Procurement Service to business stakeholders for the assigned categories. This will include execution of strategic sourcing using market research and cost analysis to identify and contract with best fit suppliers, and their ongoing supplier management, to ensure supply assurance of materials and services meeting quality standards and specifications. Senior Sourcing Manager Candidate Requirements You will have proven strategic procurement experience, as opposed to transactional / reactive only experience. Previous experience of packaging procurement would be highly advantageous. Useful experience would include Retail, FMCG or similar industries. Proven experience working in Procurement or Sourcing roles (Buyer, Category Manager, Sourcing Specialist / Manager or similar). Must have the ability to deliver results in a dynamic, fast paced environment - able to work effectively with minimal information at times. Supplier sourcing and negotiation of the contract experience is essential. Experienced user of Microsoft Office applications, specifically Excel (VLookup, Pivots tables etc). Ability to structure and analyse data to identify opportunities, risks etc. MCIPS Level 6 would be desirable, but this is not essential, experience is the key. Senior Sourcing Manager Key Responsibilities (but not limited to) Internal customer engagement to understand business needs and expected outcomes. Spend analysis of assigned categories to identify sourcing and/or negotiation opportunities and to deliver Supplier Segmentation classification. Develop and deliver the annual strategic sourcing plan, and benefits initiatives, including required stakeholder management. New Source or annual Negotiation planning and sign off according to requirements of Supplier Segmentation and delegated authorities Subsequent execution to capture outcomes in appropriate formal documents including contracts, SLA s, price books and any other appropriate schedules. Subsequent execution to capture outcomes in appropriate formal documents including contracts, SLA s price books and any other appropriate schedule. Cost Standards setting in support of budgeting and materials price variance (MPV) analysis. Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our MANUFACTURING & PRODUCTION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat. Probe Technical Recruitment, providing Manufacturing & Production Recruitment Support since 1994
Sep 04, 2025
Full time
The Company This business is the UK's leading manufacturer in their field. Their long-standing base of customers includes some of the world's largest retailers. They also manufacture and pack many internationally recognised brands. They have been expanding rapidly and have an exciting opportunity within their management team based in their modern, purpose-built facility. You will be joining a leading business, with continued exciting growth taking place year on year. Senior Sourcing Manager Salary, Hours, and Benefits £50,000 Hybrid working 37.5 hours per week, Monday Friday (with flexibility on start and finish times) Company performance bonus Bupa cover Commutable From: Derby, Swadlincote, Birmingham, Leicester, Nottingham, Lichfield Senior Sourcing Manager Role Overview The Senior Sourcing Manager will report to the Head of Procurement; you will be responsible for the provision of an effective and efficient Procurement Service to business stakeholders for the assigned categories. This will include execution of strategic sourcing using market research and cost analysis to identify and contract with best fit suppliers, and their ongoing supplier management, to ensure supply assurance of materials and services meeting quality standards and specifications. Senior Sourcing Manager Candidate Requirements You will have proven strategic procurement experience, as opposed to transactional / reactive only experience. Previous experience of packaging procurement would be highly advantageous. Useful experience would include Retail, FMCG or similar industries. Proven experience working in Procurement or Sourcing roles (Buyer, Category Manager, Sourcing Specialist / Manager or similar). Must have the ability to deliver results in a dynamic, fast paced environment - able to work effectively with minimal information at times. Supplier sourcing and negotiation of the contract experience is essential. Experienced user of Microsoft Office applications, specifically Excel (VLookup, Pivots tables etc). Ability to structure and analyse data to identify opportunities, risks etc. MCIPS Level 6 would be desirable, but this is not essential, experience is the key. Senior Sourcing Manager Key Responsibilities (but not limited to) Internal customer engagement to understand business needs and expected outcomes. Spend analysis of assigned categories to identify sourcing and/or negotiation opportunities and to deliver Supplier Segmentation classification. Develop and deliver the annual strategic sourcing plan, and benefits initiatives, including required stakeholder management. New Source or annual Negotiation planning and sign off according to requirements of Supplier Segmentation and delegated authorities Subsequent execution to capture outcomes in appropriate formal documents including contracts, SLA s, price books and any other appropriate schedules. Subsequent execution to capture outcomes in appropriate formal documents including contracts, SLA s price books and any other appropriate schedule. Cost Standards setting in support of budgeting and materials price variance (MPV) analysis. Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our MANUFACTURING & PRODUCTION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat. Probe Technical Recruitment, providing Manufacturing & Production Recruitment Support since 1994
Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 04, 2025
Full time
Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hays Specialist Recruitment
Cardiff, South Glamorgan
First Line Support - Paying up to £21 per hour, inside IR35, Based in South Wales (Fully Onsite) - Start ASAP Your new company You'll be working with a leading organisation based in South Wales. Your new role We are seeking a proactive and customer-focused individual to join our IT team as a First Line Support Technician. In this role, you will be the first point of contact for technical support, assisting staff and representatives with IT-related issues and service requests. What you'll need to succeed Strong communication and interpersonal skills, with the ability to explain technical issues clearly. Basic understanding of IT systems, including Windows OS, Microsoft Office, and common business applications. Familiarity with service desk or ticketing systems (eg, ServiceNow, Freshdesk, or similar). Ability to diagnose and resolve basic hardware and software issues. Good organisational skills and attention to detail when logging and managing support tickets. A customer-first mindset with a calm and patient approach to problem-solving. Willingness to learn and adapt in a fast-paced IT environment. What you'll get in return You'll get the opportunity to work with a leading organisation based in South Wales. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Sep 04, 2025
Contractor
First Line Support - Paying up to £21 per hour, inside IR35, Based in South Wales (Fully Onsite) - Start ASAP Your new company You'll be working with a leading organisation based in South Wales. Your new role We are seeking a proactive and customer-focused individual to join our IT team as a First Line Support Technician. In this role, you will be the first point of contact for technical support, assisting staff and representatives with IT-related issues and service requests. What you'll need to succeed Strong communication and interpersonal skills, with the ability to explain technical issues clearly. Basic understanding of IT systems, including Windows OS, Microsoft Office, and common business applications. Familiarity with service desk or ticketing systems (eg, ServiceNow, Freshdesk, or similar). Ability to diagnose and resolve basic hardware and software issues. Good organisational skills and attention to detail when logging and managing support tickets. A customer-first mindset with a calm and patient approach to problem-solving. Willingness to learn and adapt in a fast-paced IT environment. What you'll get in return You'll get the opportunity to work with a leading organisation based in South Wales. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
We have an exciting opportunity for a Operations Manager to join the Community Team team in Kent, working 37.5 hours a week. This role is to cover maternity leave. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you This role is to cover a period of maternity leave and is a fixed-term contract until October 2026 and we will consider a secondment to this role. What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based in Ashford, Kent and is offered on a hybrid basis, working from home, the office and also requires regular travel travel across Kent and Medway. As the Operations Manager for our Community Team you will be responsible for the daily activities of a diverse group of staff working with people who have experienced different crime types, reporting to the Area Manager. You will need to demonstrate your ability to lead across many issues whilst retaining a focus on service delivery and quality outcomes from the work that we do. This job is a busy one so you will need to manage competing priorities, very different personalities, challenge respectfully and have the resilience to bounce back when things do not work out as you would have wanted. You will need: To be able to work independently against an agreed plan To remain empathetic whilst making sure staff are holding safe but challenging caseloads Able to work in partnership with other agencies and with team members. Resilience. This is a busy job with multiple demands on your time so you will need to remain focused on what your priorities are. Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Sep 04, 2025
Full time
We have an exciting opportunity for a Operations Manager to join the Community Team team in Kent, working 37.5 hours a week. This role is to cover maternity leave. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you This role is to cover a period of maternity leave and is a fixed-term contract until October 2026 and we will consider a secondment to this role. What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based in Ashford, Kent and is offered on a hybrid basis, working from home, the office and also requires regular travel travel across Kent and Medway. As the Operations Manager for our Community Team you will be responsible for the daily activities of a diverse group of staff working with people who have experienced different crime types, reporting to the Area Manager. You will need to demonstrate your ability to lead across many issues whilst retaining a focus on service delivery and quality outcomes from the work that we do. This job is a busy one so you will need to manage competing priorities, very different personalities, challenge respectfully and have the resilience to bounce back when things do not work out as you would have wanted. You will need: To be able to work independently against an agreed plan To remain empathetic whilst making sure staff are holding safe but challenging caseloads Able to work in partnership with other agencies and with team members. Resilience. This is a busy job with multiple demands on your time so you will need to remain focused on what your priorities are. Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for a Triage & Early Intervention Officer (External Services) to join the National Contact Centre team in Cardiff, working 37.5 hours a week. This is for 12 months fixed term. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based at our National Contact Centre in Cardiff. As a Triage & Early Interventions Officer you will: - Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided. Carry a caseload of clients who require more immediate and short term interventions, referring on those with more long term needs either internally or externally. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions. Ensure that support plans are developed with clients where appropriate. Maintain accurate and confidential case management records and contribute to monitoring information for the service. Work as part of a team to ensure that all outcomes and KPI measures are met relevant to the local contract. You will need: The ability to undertake impact and risks assessments and identify appropriate support The ability to manage a demanding workload and to meet a range of conflicting deadlines Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements Experience of delivering a service and working directly with clients in a statutory, voluntary or community work setting Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Sep 04, 2025
Full time
We have an exciting opportunity for a Triage & Early Intervention Officer (External Services) to join the National Contact Centre team in Cardiff, working 37.5 hours a week. This is for 12 months fixed term. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based at our National Contact Centre in Cardiff. As a Triage & Early Interventions Officer you will: - Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided. Carry a caseload of clients who require more immediate and short term interventions, referring on those with more long term needs either internally or externally. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions. Ensure that support plans are developed with clients where appropriate. Maintain accurate and confidential case management records and contribute to monitoring information for the service. Work as part of a team to ensure that all outcomes and KPI measures are met relevant to the local contract. You will need: The ability to undertake impact and risks assessments and identify appropriate support The ability to manage a demanding workload and to meet a range of conflicting deadlines Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements Experience of delivering a service and working directly with clients in a statutory, voluntary or community work setting Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
I am looking for a passionate Nursery Manager who is looking for a new challenge/ or simple a change to work for a bigger organisation. This role is to oversee the daily operations of a nursery with a short commute Cheshire/Manchester Airport. This is an excellent opportunity for an experienced Nursery Manager to join a fantastic purpose built Nursery, offering an excellent working environment with great career development and progression! Some of your responsibilities as Nursery Manager will include: To be responsible for the daily running and administration of the nursery whilst adhering to the company Policies and Procedures, ensuring compliance with all statutory requirements. To lead the nursery team ensuring that all children are kept safe and receive rich and stimulating play and learning experiences appropriate to their age and stage of development To nurture every child in in your care providing consistency, innovation and excellence, igniting curiosity and a lifelong love of learning. To ensure that all of the Company Health and Safety policies and procedures are put into practice including allergy management, risk assessment and medication policies etc. To lead the nursery team ensuring that the nursery offers an environment which reflects the cultural diversity of all children. To prepare for and lead the nursery team during inspections by regulatory bodies and to implement any recommendations To induct, support and mentor new staff, carry out staff supervise meetings, conduct regular staff assessments, recognising training needs, monitoring training and developing teamwork. You will need to have the following qualifications, training and experience: Minimum full and relevant LEVEL 3 in Early Years and Education An ability to lead, manage and inspire a team successfully together with good interpersonal skills. Excellent understanding of EYFS. Extensive knowledge of safeguarding. Senior leadership experience within a nursery setting. It is a legal requirement to hold a GCSE or equivalent qualification in Maths, or be willing to achieve within 2 years of starting the position. It is a legal requirement to hold a GCSE or equivalent qualification in Maths, or be willing to achieve within 2 years of starting the position. A customer service approach, being willing to go above and beyond for families. Excellent communication skills both verbal and written. Able to lead the nursery marketing strategy including the planning and delivery of a strong marketing plan, the implementation of interesting marketing and retention events and the successful conversion of enquiries. The ability to plan and organise workload. A Experience in Leadership in managing full day care settings. Effectively manage the nursery budget, including ensuring that income targets are met, budgeted staff and other costs are not exceeded. Benefit of this role: Free breakfast, lunches and healthy snacks including fresh fruit. Accredited training with the Academy. Enhanced Maternity, Paternity Fertility and Adoption leave. Regular staff rewards. Team appreciation events. Long service awards. Dedicated wellbeing package. Highly discounted childcare. A day off for your birthday. The company offers: Competitive salary. Pension plan. Annual leave including bank holidays. Monday to Friday. All successful applicants will be required to have an Enhanced DBS carried out. As a specialist Childcare agency, we believe that we can only be as successful as our candidates and employees. That is why we invest 100% in each and every candidate who registers with us and value all the work carried out by our team. For more information, or a confidential chat please contact us at the office on or send us your CV to be considered for the position. Benefits: Company events Company pension Discounted or free food Employee discount Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme On-site parking Store discount Manchester Airport: reliably commute or plan to relocate before starting work (preferred)
Sep 04, 2025
Full time
I am looking for a passionate Nursery Manager who is looking for a new challenge/ or simple a change to work for a bigger organisation. This role is to oversee the daily operations of a nursery with a short commute Cheshire/Manchester Airport. This is an excellent opportunity for an experienced Nursery Manager to join a fantastic purpose built Nursery, offering an excellent working environment with great career development and progression! Some of your responsibilities as Nursery Manager will include: To be responsible for the daily running and administration of the nursery whilst adhering to the company Policies and Procedures, ensuring compliance with all statutory requirements. To lead the nursery team ensuring that all children are kept safe and receive rich and stimulating play and learning experiences appropriate to their age and stage of development To nurture every child in in your care providing consistency, innovation and excellence, igniting curiosity and a lifelong love of learning. To ensure that all of the Company Health and Safety policies and procedures are put into practice including allergy management, risk assessment and medication policies etc. To lead the nursery team ensuring that the nursery offers an environment which reflects the cultural diversity of all children. To prepare for and lead the nursery team during inspections by regulatory bodies and to implement any recommendations To induct, support and mentor new staff, carry out staff supervise meetings, conduct regular staff assessments, recognising training needs, monitoring training and developing teamwork. You will need to have the following qualifications, training and experience: Minimum full and relevant LEVEL 3 in Early Years and Education An ability to lead, manage and inspire a team successfully together with good interpersonal skills. Excellent understanding of EYFS. Extensive knowledge of safeguarding. Senior leadership experience within a nursery setting. It is a legal requirement to hold a GCSE or equivalent qualification in Maths, or be willing to achieve within 2 years of starting the position. It is a legal requirement to hold a GCSE or equivalent qualification in Maths, or be willing to achieve within 2 years of starting the position. A customer service approach, being willing to go above and beyond for families. Excellent communication skills both verbal and written. Able to lead the nursery marketing strategy including the planning and delivery of a strong marketing plan, the implementation of interesting marketing and retention events and the successful conversion of enquiries. The ability to plan and organise workload. A Experience in Leadership in managing full day care settings. Effectively manage the nursery budget, including ensuring that income targets are met, budgeted staff and other costs are not exceeded. Benefit of this role: Free breakfast, lunches and healthy snacks including fresh fruit. Accredited training with the Academy. Enhanced Maternity, Paternity Fertility and Adoption leave. Regular staff rewards. Team appreciation events. Long service awards. Dedicated wellbeing package. Highly discounted childcare. A day off for your birthday. The company offers: Competitive salary. Pension plan. Annual leave including bank holidays. Monday to Friday. All successful applicants will be required to have an Enhanced DBS carried out. As a specialist Childcare agency, we believe that we can only be as successful as our candidates and employees. That is why we invest 100% in each and every candidate who registers with us and value all the work carried out by our team. For more information, or a confidential chat please contact us at the office on or send us your CV to be considered for the position. Benefits: Company events Company pension Discounted or free food Employee discount Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme On-site parking Store discount Manchester Airport: reliably commute or plan to relocate before starting work (preferred)
Job Description Digital Research Engineer Derby Hybrid - Minimum 3 days on site Full time 37 hours per week Rolls Royce is one of few organisations on the planet with the creativity, courage and agility, the scope of technology and the breadth of expertise to tackle the biggest challenges facing the world. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. What you will be doing We have a technically challenging Research Engineer role in the Future Methods team in the Research and Technology organisation within RR. This team is required to radically enhance the methods and software that are used across RR globally, to drive innovation and efficiency into our ever more environmentally friendly products and services. You'll be working with the latest technology, alongside diverse and talented people, on live projects that really matter. You'll have the chance to gain valuable experience in areas such as Innovation, Digital, Design and Future Products and get an amazing insight into the way we work, and the culture of Rolls-Royce. You will work on state-of-the-art research programmes including working with external organisations, start-ups, and research establishments, leading and supporting externally funded activities. You will develop and drive the next generation of component system methods, developing technologies, algorithms and software. Key Activities Include: Drive step change efficiency in the design, manufacture, analysis and delivery of new components through automation, standardised processes and innovative systems.Support the development, design and integration of systems that enable seamless engineering workflows from specification, behaviour analysis, integrity assessment to viable manufacture.Collaborate with cross-functional teams in Engineering, IT, and Supply Chain to deliver truly innovative solutions.Apply skills in software, computational analysis, and mechanical engineering to support product development.Influence the adoption of new technologies, engineering capabilities, and cultural change across RR and external partners.Engage with a wide range of internal and external stakeholders to deliver technical and commercial goals.Participate in horizon scanning to identify and evaluate, emerging design system technologies. Who we are looking for: We are looking for talented individuals that embrace agility, are bold, pursue collaboration and seek simplicity in everything they do. We are a small but diverse team so we are looking for people who can operate in a collaborative and open environment. Educated to degree level in a STEM (Computational Science, Software, Mechanical Engineering, Mathematics, Science or Computational based disciplines) discipline or equivalent qualification, with broad postgraduate experience relevant to the design systems role above. Cross sector experience would be highly valuableA strong understanding (through academic studies or practical experience) of Computational Science, Software, Mechanical Engineering, Mathematics or Science.An ability to communicate effectively on complex technical issues and good coding, analysis, CAD / geometry & other computational design tool abilities are important.Programming experience in software e.g. Python, C, C++ , cloud computing, microservices, containerisation and machine learning is desirable.Good interpersonal/consultancy skills and an ability to actively engage with experts and domain specialists from universities, other businesses including start-ups and software/hardware vendors globally.Ability to deal with ambiguity and be self-directed. You will be genuinely passionate and curious about technology and engineering design and how we can make a difference to our world. We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we'll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential. We welcome applications from people with a refugee background. Closing Date 30/09/2025 - Applications will be reviewed when received, successful applicants will be invited to attend an interview prior to the closing date advertised. Job Category Mechanical Systems Posting Date 03 Sept 2025; 00:09 Posting End Date 30 Sept 2025PandoLogic.
Sep 04, 2025
Full time
Job Description Digital Research Engineer Derby Hybrid - Minimum 3 days on site Full time 37 hours per week Rolls Royce is one of few organisations on the planet with the creativity, courage and agility, the scope of technology and the breadth of expertise to tackle the biggest challenges facing the world. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. What you will be doing We have a technically challenging Research Engineer role in the Future Methods team in the Research and Technology organisation within RR. This team is required to radically enhance the methods and software that are used across RR globally, to drive innovation and efficiency into our ever more environmentally friendly products and services. You'll be working with the latest technology, alongside diverse and talented people, on live projects that really matter. You'll have the chance to gain valuable experience in areas such as Innovation, Digital, Design and Future Products and get an amazing insight into the way we work, and the culture of Rolls-Royce. You will work on state-of-the-art research programmes including working with external organisations, start-ups, and research establishments, leading and supporting externally funded activities. You will develop and drive the next generation of component system methods, developing technologies, algorithms and software. Key Activities Include: Drive step change efficiency in the design, manufacture, analysis and delivery of new components through automation, standardised processes and innovative systems.Support the development, design and integration of systems that enable seamless engineering workflows from specification, behaviour analysis, integrity assessment to viable manufacture.Collaborate with cross-functional teams in Engineering, IT, and Supply Chain to deliver truly innovative solutions.Apply skills in software, computational analysis, and mechanical engineering to support product development.Influence the adoption of new technologies, engineering capabilities, and cultural change across RR and external partners.Engage with a wide range of internal and external stakeholders to deliver technical and commercial goals.Participate in horizon scanning to identify and evaluate, emerging design system technologies. Who we are looking for: We are looking for talented individuals that embrace agility, are bold, pursue collaboration and seek simplicity in everything they do. We are a small but diverse team so we are looking for people who can operate in a collaborative and open environment. Educated to degree level in a STEM (Computational Science, Software, Mechanical Engineering, Mathematics, Science or Computational based disciplines) discipline or equivalent qualification, with broad postgraduate experience relevant to the design systems role above. Cross sector experience would be highly valuableA strong understanding (through academic studies or practical experience) of Computational Science, Software, Mechanical Engineering, Mathematics or Science.An ability to communicate effectively on complex technical issues and good coding, analysis, CAD / geometry & other computational design tool abilities are important.Programming experience in software e.g. Python, C, C++ , cloud computing, microservices, containerisation and machine learning is desirable.Good interpersonal/consultancy skills and an ability to actively engage with experts and domain specialists from universities, other businesses including start-ups and software/hardware vendors globally.Ability to deal with ambiguity and be self-directed. You will be genuinely passionate and curious about technology and engineering design and how we can make a difference to our world. We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we'll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential. We welcome applications from people with a refugee background. Closing Date 30/09/2025 - Applications will be reviewed when received, successful applicants will be invited to attend an interview prior to the closing date advertised. Job Category Mechanical Systems Posting Date 03 Sept 2025; 00:09 Posting End Date 30 Sept 2025PandoLogic.
This a great opportunity for an experienced Nursery Managers to join an established nursery chain in Scotland . You will be someone who is passionate about delivering excellent standards of childcare and education to all the families within the nursery. You will be someone who is able to maintain and develop highly effective staff support programs to ensure all staff members achieve and deliver the very best possible standards in an inclusive and supportive environment. Some of your responsibilities as Nursery Manager will include:- To be responsible for the daily running and administration of the Nursery whilst adhering to the company Policies and Procedures, ensuring compliance with all statutory requirements. To lead the Nursery team ensuring that all children are kept safe and receive rich and stimulating play and learning experiences appropriate to their age and stage of development To nurture every child in in your care providing consistency, innovation and excellence, igniting curiosity and a lifelong love of learning. To ensure that all of the Company Health and Safety policies and procedures are put into practice including allergy management, risk assessment and medication policies etc. To lead the Nursery team ensuring that the nursery offers an environment which reflects the cultural diversity of all children. To prepare for and lead the nursery team during inspections by regulatory bodies and to implement any recommendations To induct, support and mentor new staff, carry out staff supervise meetings, conduct regular staff assessments, recognising training needs, monitoring training and developing teamwork. You will need to have the following qualifications, training and experience: Full and relevant SVQ LEVEL 3 in Early Years and Education and ideally have 2 years or more experience in a senior role. An ability to lead, manage and inspire a team successfully together with good interpersonal skills A sound knowledge of child development for children from birth to five years and understanding of the Early Years Framework, Realising the Ambition: Being Me and Curriculum for Excellence A sound knowledge of child protection procedures A customer service approach, being willing to go above and beyond for families Excellent communication skills both verbal and written Able to lead the nursery marketing strategy including the planning and delivery of a strong marketing plan, the implementation of interesting marketing and retention events and the successful conversion of enquiries The ability to plan and organise workload A minimum of two years post qualifying leadership experience in managing full day care settings Effectively manage the nursery budget, including ensuring that income targets are met, budgeted staff and other costs are not exceeded Excellent rates of pay with on-going support and career development. Negotiable time and salary for the right candidate. All successful applicants will be required to have an PVG carried out and must register with the SSSC. As a specialist Childcare agency, we believe that we can only be as successful as our candidates and employees. That is why we invest 100% in each and every candidate who registers with us and value all the work carried out by our team. For more information, please contact us at the office on or send us your CV to be considered for the position. Benefits: Childcare Company events Company pension Discounted or free food Sick pay
Sep 04, 2025
Full time
This a great opportunity for an experienced Nursery Managers to join an established nursery chain in Scotland . You will be someone who is passionate about delivering excellent standards of childcare and education to all the families within the nursery. You will be someone who is able to maintain and develop highly effective staff support programs to ensure all staff members achieve and deliver the very best possible standards in an inclusive and supportive environment. Some of your responsibilities as Nursery Manager will include:- To be responsible for the daily running and administration of the Nursery whilst adhering to the company Policies and Procedures, ensuring compliance with all statutory requirements. To lead the Nursery team ensuring that all children are kept safe and receive rich and stimulating play and learning experiences appropriate to their age and stage of development To nurture every child in in your care providing consistency, innovation and excellence, igniting curiosity and a lifelong love of learning. To ensure that all of the Company Health and Safety policies and procedures are put into practice including allergy management, risk assessment and medication policies etc. To lead the Nursery team ensuring that the nursery offers an environment which reflects the cultural diversity of all children. To prepare for and lead the nursery team during inspections by regulatory bodies and to implement any recommendations To induct, support and mentor new staff, carry out staff supervise meetings, conduct regular staff assessments, recognising training needs, monitoring training and developing teamwork. You will need to have the following qualifications, training and experience: Full and relevant SVQ LEVEL 3 in Early Years and Education and ideally have 2 years or more experience in a senior role. An ability to lead, manage and inspire a team successfully together with good interpersonal skills A sound knowledge of child development for children from birth to five years and understanding of the Early Years Framework, Realising the Ambition: Being Me and Curriculum for Excellence A sound knowledge of child protection procedures A customer service approach, being willing to go above and beyond for families Excellent communication skills both verbal and written Able to lead the nursery marketing strategy including the planning and delivery of a strong marketing plan, the implementation of interesting marketing and retention events and the successful conversion of enquiries The ability to plan and organise workload A minimum of two years post qualifying leadership experience in managing full day care settings Effectively manage the nursery budget, including ensuring that income targets are met, budgeted staff and other costs are not exceeded Excellent rates of pay with on-going support and career development. Negotiable time and salary for the right candidate. All successful applicants will be required to have an PVG carried out and must register with the SSSC. As a specialist Childcare agency, we believe that we can only be as successful as our candidates and employees. That is why we invest 100% in each and every candidate who registers with us and value all the work carried out by our team. For more information, please contact us at the office on or send us your CV to be considered for the position. Benefits: Childcare Company events Company pension Discounted or free food Sick pay
We have an exciting opportunity for a Caseworker to join the Operations team in Bridgewater, working 37.5 hours a week, on a hybrid basis working both at home and from our office in Bridgwater Police Centre, with regular travel throughout Avon & Somerset. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users. As a Caseworker you will: Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process. Conduct risk & needs assessments, ensuring each victim receives tailored support & information. Identify barriers to accessing services & work with partners to provide ongoing support. Keep accurate & confidential case records. About You You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial. You will need: Strong written & verbal communication skills. Competent IT skills, able to use generic systems. Good organisational & time management skills, able to manage competing needs and priorities. To work effectively both as part of a team & independently To develop & maintain partnerships with internal & external organisations. The ability to maintain professional boundaries & confidentiality. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Sep 04, 2025
Full time
We have an exciting opportunity for a Caseworker to join the Operations team in Bridgewater, working 37.5 hours a week, on a hybrid basis working both at home and from our office in Bridgwater Police Centre, with regular travel throughout Avon & Somerset. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users. As a Caseworker you will: Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process. Conduct risk & needs assessments, ensuring each victim receives tailored support & information. Identify barriers to accessing services & work with partners to provide ongoing support. Keep accurate & confidential case records. About You You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial. You will need: Strong written & verbal communication skills. Competent IT skills, able to use generic systems. Good organisational & time management skills, able to manage competing needs and priorities. To work effectively both as part of a team & independently To develop & maintain partnerships with internal & external organisations. The ability to maintain professional boundaries & confidentiality. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We're looking for an experienced and driven Shared Service Manager - Systems, Support & Control to join a busy Revenues & Benefits service shared between two local authorities. This is a key senior post responsible for managing critical systems, IT functions, controls and service support - helping to ensure effective administration of Council Tax, Housing Benefit, Business Rates, and all related statutory functions. You'll play a central role in managing staff across different sites, overseeing systems integrity, and ensuring performance and compliance are maintained to the highest standard. The Role Lead the systems administration, IT processes, and data control functions across the Revenues & Benefits Shared Service. Oversee the secure and effective operation of housing benefit, council tax, and NNDR systems. Ensure smooth delivery of year-end processes, system updates and legislative changes across software platforms. Manage the front-facing customer support, visiting officer, and inspector teams, as well as remote staff. Control and monitor system access, user permissions, and reporting for all business-critical systems. Liaise with software suppliers, internal IT, and audit teams to resolve issues and implement improvements. Manage all aspects of system testing, disaster recovery planning, scheduler management, and system housekeeping. Ensure compliance with Data Protection, Gov Connect, and related statutory regulations. Provide management reports, performance updates, and contribute to continuous service improvement. Deputise for the Head of Service as required and contribute to shared service growth opportunities. Key Requirements Significant experience (5+ years) in managing Revenues or Benefits services in a local authority setting. Strong working knowledge of Revenues and Benefits software systems and reporting tools. Skilled in managing multidisciplinary teams across multiple sites and working environments. Proven ability to deliver effective system administration, testing, release management and support. Experience managing large-scale system upgrades, year-end routines, and performance reporting. Confident working with internal/external auditors and government agencies (e.g. DWP, VOA). IRRV Technician qualification or equivalent experience strongly preferred. Excellent communication and leadership skills with a strong focus on service delivery. What you need to do now If you meet the criteria and are available at short notice, please apply with your latest CV. For a confidential chat about the role, click APPLY NOW or contact us directly. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 04, 2025
Contractor
We're looking for an experienced and driven Shared Service Manager - Systems, Support & Control to join a busy Revenues & Benefits service shared between two local authorities. This is a key senior post responsible for managing critical systems, IT functions, controls and service support - helping to ensure effective administration of Council Tax, Housing Benefit, Business Rates, and all related statutory functions. You'll play a central role in managing staff across different sites, overseeing systems integrity, and ensuring performance and compliance are maintained to the highest standard. The Role Lead the systems administration, IT processes, and data control functions across the Revenues & Benefits Shared Service. Oversee the secure and effective operation of housing benefit, council tax, and NNDR systems. Ensure smooth delivery of year-end processes, system updates and legislative changes across software platforms. Manage the front-facing customer support, visiting officer, and inspector teams, as well as remote staff. Control and monitor system access, user permissions, and reporting for all business-critical systems. Liaise with software suppliers, internal IT, and audit teams to resolve issues and implement improvements. Manage all aspects of system testing, disaster recovery planning, scheduler management, and system housekeeping. Ensure compliance with Data Protection, Gov Connect, and related statutory regulations. Provide management reports, performance updates, and contribute to continuous service improvement. Deputise for the Head of Service as required and contribute to shared service growth opportunities. Key Requirements Significant experience (5+ years) in managing Revenues or Benefits services in a local authority setting. Strong working knowledge of Revenues and Benefits software systems and reporting tools. Skilled in managing multidisciplinary teams across multiple sites and working environments. Proven ability to deliver effective system administration, testing, release management and support. Experience managing large-scale system upgrades, year-end routines, and performance reporting. Confident working with internal/external auditors and government agencies (e.g. DWP, VOA). IRRV Technician qualification or equivalent experience strongly preferred. Excellent communication and leadership skills with a strong focus on service delivery. What you need to do now If you meet the criteria and are available at short notice, please apply with your latest CV. For a confidential chat about the role, click APPLY NOW or contact us directly. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Are you passionate about making a direct impact in the lives of people at risk of homelessness? A local authority in Hertfordshire is seeking an experienced Housing Options Officer to join their team on an 8-month contract, providing high-quality housing advice and support in line with current legislation and council policy. Key Responsibilities: Provide professional, sensitive, and confidential housing advice to customers at risk of homelessness. Conduct initial assessments of applicants contacting the council by phone, in writing, or via public body referrals. Determine eligibility for assistance and assess whether applicants are homeless or threatened with homelessness within 56 days. Issue formal written notifications to applicants on homelessness status. Refer eligible applicants to the Senior Housing Options Officer (Prevention and Relief) for further support. Offer general housing advice to applicants not at immediate risk, including guidance on applying for social housing. Stay up to date with housing legislation, case law, and welfare benefit changes that may impact advice provided. Requirements: Previous experience in a housing options or homelessness prevention role within a local authority or similar setting. Strong working knowledge of the Homelessness Reduction Act 2017, Housing Act 1996 Part VII, and related legislation. Excellent communication and decision-making skills. Ability to manage sensitive cases with professionalism and discretion. This is an excellent opportunity to join a proactive Housing team and play a key role in preventing homelessness in your community. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 04, 2025
Contractor
Are you passionate about making a direct impact in the lives of people at risk of homelessness? A local authority in Hertfordshire is seeking an experienced Housing Options Officer to join their team on an 8-month contract, providing high-quality housing advice and support in line with current legislation and council policy. Key Responsibilities: Provide professional, sensitive, and confidential housing advice to customers at risk of homelessness. Conduct initial assessments of applicants contacting the council by phone, in writing, or via public body referrals. Determine eligibility for assistance and assess whether applicants are homeless or threatened with homelessness within 56 days. Issue formal written notifications to applicants on homelessness status. Refer eligible applicants to the Senior Housing Options Officer (Prevention and Relief) for further support. Offer general housing advice to applicants not at immediate risk, including guidance on applying for social housing. Stay up to date with housing legislation, case law, and welfare benefit changes that may impact advice provided. Requirements: Previous experience in a housing options or homelessness prevention role within a local authority or similar setting. Strong working knowledge of the Homelessness Reduction Act 2017, Housing Act 1996 Part VII, and related legislation. Excellent communication and decision-making skills. Ability to manage sensitive cases with professionalism and discretion. This is an excellent opportunity to join a proactive Housing team and play a key role in preventing homelessness in your community. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Field Service Team Leader £40 per hour (Inside IR35) 6-Month Contract Bristol (On-site) SC Clearance Required Driver Licence Required Your new company The end client is a large public sector organisation based in Bristol. Your new role We're looking for an experienced IT Team Leader to join a major public sector programme in Bristol. You'll lead a team of 5-7 engineers delivering end-user IT services, ensuring SLA/KPI performance and driving service improvements. SC clearance and a full UK driving licence are essential. Lead daily operations and manage a team of engineers delivering contracted IT services. Run daily stand-ups to identify and manage issues proactively. Liaise with service managers and customer stakeholders to ensure smooth delivery. Use reporting and performance data to drive service improvements and forecast resourcing needs. Collaborate with internal teams including TRG and other service leads. Manage escalations, complaints, and dissatisfied users through to resolution. Support and suggest process improvements to enhance service and user experience. Conduct 1 to 1s, maintain team engagement, and ensure adherence to policies and procedures. What you'll need to succeed Proven leadership in IT service delivery environments Strong organisational and customer service skills Good knowledge of Windows, Office tools, and ITIL (certification desirable) Familiarity with MOS processes/tools (training provided) SC Clearance (essential) Full UK driving licence (essential) What you'll get in return £40 per hour A chance to work in a large public sector organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Sep 04, 2025
Contractor
Field Service Team Leader £40 per hour (Inside IR35) 6-Month Contract Bristol (On-site) SC Clearance Required Driver Licence Required Your new company The end client is a large public sector organisation based in Bristol. Your new role We're looking for an experienced IT Team Leader to join a major public sector programme in Bristol. You'll lead a team of 5-7 engineers delivering end-user IT services, ensuring SLA/KPI performance and driving service improvements. SC clearance and a full UK driving licence are essential. Lead daily operations and manage a team of engineers delivering contracted IT services. Run daily stand-ups to identify and manage issues proactively. Liaise with service managers and customer stakeholders to ensure smooth delivery. Use reporting and performance data to drive service improvements and forecast resourcing needs. Collaborate with internal teams including TRG and other service leads. Manage escalations, complaints, and dissatisfied users through to resolution. Support and suggest process improvements to enhance service and user experience. Conduct 1 to 1s, maintain team engagement, and ensure adherence to policies and procedures. What you'll need to succeed Proven leadership in IT service delivery environments Strong organisational and customer service skills Good knowledge of Windows, Office tools, and ITIL (certification desirable) Familiarity with MOS processes/tools (training provided) SC Clearance (essential) Full UK driving licence (essential) What you'll get in return £40 per hour A chance to work in a large public sector organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Strategic Land Contract Type: Permanent - Full Time Job Location: Brentwood, Essex Date Posted: 15.05.2025 We have an exciting opportunity for an Associate Project Director to join our team within Vistry Services Strategic Land, at our Brentwood office and on-site in Chelmsford. As our Associate Project Director, you will be responsible for the ongoing delivery of our flagship project at Beaulieu to completion, responsible for budget control, on-site infrastructure delivery and project management. Additionally, project lead for a number of smaller sites, as well as Technical/Development support for the wider Strategic Land team. The role will suit an experienced Technical/Construction/Development specialist with a history of successfully delivering complex consortium projects at scale, focused on the on-site technical/engineering delivery. This position will report to the Head of Technical. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs to include Maths and English Experience in the provision of strategic infrastructure History of delivery from land acquisition to adoption Experience of financial modelling and budget control An ability to prioritize and delegate as appropriate A general background knowledge in development, civil and project management Excellent knowledge of Section 38, 104 and 278 Adoption Agreements Procuring multi-utility packages and an understanding of statutory service wayleaves and easements An understanding of contract procurement under ICC and NEC forms of contract Excellent communication and project management Strong interpersonal skills to build relationships across all internal and external parties Highly organized, motivated and goal-orientated Full diving licence Desirable Degree in appropriate field Membership of a professional body Confident in their own abilities Can make informed decisions under pressure Ability to see opportunities to value engineer where opportunities arise Working knowledge of Health and Safety best practice Prince 2 Foundation/Practitioner More about the Associate Project Director role Project Lead for a flagship scheme with significant infrastructure delivery and oversight of 2 on-site Project Managers. The delivery of primary infrastructure to serve both internal and external land sales across our portfolio. Taking responsibility for and supporting the cost consultant and contract administrator and working with NEC and ICC forms of contract with a Principal Contractor. Manage, review and maintain the financial viability of each development and ensure technical budgets and cost to completes are forecast and robustly controlled, whilst liaising with the Financial Analysis team feeding into longer term budgets and forecasts. Lead and support a Vistry team where necessary in the delivery, maintenance and adoption of roads, drainage and open spaces. Programme, risk and opportunity registers and exit strategies are to be maintained in the agreed Strategic Land format for regular review. Ensure all contractual and legal requirements are logged, tracked and delivered for allocated developments. Secure pre and post start activities and planning conditions to be discharged via liaison with the Planning Team, Land Team and Local Planning Officer. Secure internal governance approval and ensure that all other necessary permissions have been applied for and secured to prevent delays occurring to start on site and project delivery. Work collaboratively with Vistry operating regions and other housebuilders, to enable their housebuilding delivery through efficient sitewide project management. Provide visibility across Vistry Group and operating Regions as to progress against target milestones. Manage consultant expenditure within the project budget. Show a strong team ethic within a multi-skilled Strategic Land team, demonstrating Vistry's core values of Integrity, Caring and Quality. Be an ambassador for Vistry and Strategic Land to our customers, subcontractors, statutory authorities and the general public. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. Benefits Annual Leave Enjoy 28 days' holiday
Sep 04, 2025
Full time
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Strategic Land Contract Type: Permanent - Full Time Job Location: Brentwood, Essex Date Posted: 15.05.2025 We have an exciting opportunity for an Associate Project Director to join our team within Vistry Services Strategic Land, at our Brentwood office and on-site in Chelmsford. As our Associate Project Director, you will be responsible for the ongoing delivery of our flagship project at Beaulieu to completion, responsible for budget control, on-site infrastructure delivery and project management. Additionally, project lead for a number of smaller sites, as well as Technical/Development support for the wider Strategic Land team. The role will suit an experienced Technical/Construction/Development specialist with a history of successfully delivering complex consortium projects at scale, focused on the on-site technical/engineering delivery. This position will report to the Head of Technical. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs to include Maths and English Experience in the provision of strategic infrastructure History of delivery from land acquisition to adoption Experience of financial modelling and budget control An ability to prioritize and delegate as appropriate A general background knowledge in development, civil and project management Excellent knowledge of Section 38, 104 and 278 Adoption Agreements Procuring multi-utility packages and an understanding of statutory service wayleaves and easements An understanding of contract procurement under ICC and NEC forms of contract Excellent communication and project management Strong interpersonal skills to build relationships across all internal and external parties Highly organized, motivated and goal-orientated Full diving licence Desirable Degree in appropriate field Membership of a professional body Confident in their own abilities Can make informed decisions under pressure Ability to see opportunities to value engineer where opportunities arise Working knowledge of Health and Safety best practice Prince 2 Foundation/Practitioner More about the Associate Project Director role Project Lead for a flagship scheme with significant infrastructure delivery and oversight of 2 on-site Project Managers. The delivery of primary infrastructure to serve both internal and external land sales across our portfolio. Taking responsibility for and supporting the cost consultant and contract administrator and working with NEC and ICC forms of contract with a Principal Contractor. Manage, review and maintain the financial viability of each development and ensure technical budgets and cost to completes are forecast and robustly controlled, whilst liaising with the Financial Analysis team feeding into longer term budgets and forecasts. Lead and support a Vistry team where necessary in the delivery, maintenance and adoption of roads, drainage and open spaces. Programme, risk and opportunity registers and exit strategies are to be maintained in the agreed Strategic Land format for regular review. Ensure all contractual and legal requirements are logged, tracked and delivered for allocated developments. Secure pre and post start activities and planning conditions to be discharged via liaison with the Planning Team, Land Team and Local Planning Officer. Secure internal governance approval and ensure that all other necessary permissions have been applied for and secured to prevent delays occurring to start on site and project delivery. Work collaboratively with Vistry operating regions and other housebuilders, to enable their housebuilding delivery through efficient sitewide project management. Provide visibility across Vistry Group and operating Regions as to progress against target milestones. Manage consultant expenditure within the project budget. Show a strong team ethic within a multi-skilled Strategic Land team, demonstrating Vistry's core values of Integrity, Caring and Quality. Be an ambassador for Vistry and Strategic Land to our customers, subcontractors, statutory authorities and the general public. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. Benefits Annual Leave Enjoy 28 days' holiday
Part of the Stonewater Group, Mount Green Housing Association meets people's housing needs across Surrey and North Sussex through the delivery of a local service to its residents. Here at Mount Green, we are now seeking an Independent Living Officer - someone to provide a specialist floating support service to all residents within Mount Green's independent living schemes allowing residents to maintain their tenancies and live safe, secure and independent lives. You'll provide one-to-one tailored housing related support to our most vulnerable elderly residents while working in partnership with the local neighbourhood officer to ensure the smooth running of the independent living (IL) schemes. Managing a designated number of IL schemes and attending each one at least once a week, you'll induct new residents to the scheme and carry out weekly welfare calls. You'll encourage contact methods that allow us to best assess the resident's wellbeing and keep up to date information about residents' mobility issues affecting their ability to evacuate in the 'emergency key safe', keeping thorough tenant records, including details of vulnerabilities, and scheme logs using the appropriate systems. You'll ensure that your schemes are well managed and comply with health and safety regulations. The ideal candidate will: Have an understanding of risk, particularly risks experienced by older people. Have experience managing older persons housing, tenancies and communities and undertaking tenancy management actions. Have an understanding of risk, particularly risks experienced by older people. Have experience engaging with residents, offering creative solutions and ensuring residents' voices are heard. Be an excellent communicator (both written and verbal) Have knowledge of housing and associated legislation including Health and Safety. Have experience working with a diverse customer base and addressing individual needs. Have experience dealing with complaints and finding innovative solutions. Have experience supporting residents with low-level ASB cases. Be able to foster effective relationships internally and externally. Be proficient in IT and in particular Office 365 and housing management software. Be able to analyse data You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence. Closing Date - 17th September 2025. Mount Green reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. We would love to hear from you! Are you ready to ? We want our workforce to be representative of all sections of society and welcome applications from everyone. We are a Disability Confident Employer which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues . We guarantee to interview all disabled applicants who meet the essential criteria for our vacancies.
Sep 04, 2025
Full time
Part of the Stonewater Group, Mount Green Housing Association meets people's housing needs across Surrey and North Sussex through the delivery of a local service to its residents. Here at Mount Green, we are now seeking an Independent Living Officer - someone to provide a specialist floating support service to all residents within Mount Green's independent living schemes allowing residents to maintain their tenancies and live safe, secure and independent lives. You'll provide one-to-one tailored housing related support to our most vulnerable elderly residents while working in partnership with the local neighbourhood officer to ensure the smooth running of the independent living (IL) schemes. Managing a designated number of IL schemes and attending each one at least once a week, you'll induct new residents to the scheme and carry out weekly welfare calls. You'll encourage contact methods that allow us to best assess the resident's wellbeing and keep up to date information about residents' mobility issues affecting their ability to evacuate in the 'emergency key safe', keeping thorough tenant records, including details of vulnerabilities, and scheme logs using the appropriate systems. You'll ensure that your schemes are well managed and comply with health and safety regulations. The ideal candidate will: Have an understanding of risk, particularly risks experienced by older people. Have experience managing older persons housing, tenancies and communities and undertaking tenancy management actions. Have an understanding of risk, particularly risks experienced by older people. Have experience engaging with residents, offering creative solutions and ensuring residents' voices are heard. Be an excellent communicator (both written and verbal) Have knowledge of housing and associated legislation including Health and Safety. Have experience working with a diverse customer base and addressing individual needs. Have experience dealing with complaints and finding innovative solutions. Have experience supporting residents with low-level ASB cases. Be able to foster effective relationships internally and externally. Be proficient in IT and in particular Office 365 and housing management software. Be able to analyse data You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence. Closing Date - 17th September 2025. Mount Green reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. We would love to hear from you! Are you ready to ? We want our workforce to be representative of all sections of society and welcome applications from everyone. We are a Disability Confident Employer which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues . We guarantee to interview all disabled applicants who meet the essential criteria for our vacancies.
A fantastic opportunity has emerged for a specialist Income Recovery Officer to join one of our leading public sector clients in a full time (35 hours per week, Monday to Friday), permanent role.Based in East London for 4 days per week and working from home every Friday, this role reports into the Head of Finance, and our client is looking for a candidate who has experience of: Ensuring prompt and appropriate contact is made with customers who fall into arrears of rent and/or other charges. Running weekly rent arrears reports, keeping records of actions taken and corresponding with tenants. Advising tenants on Housing Benefit and Universal Credit, with the aim of sustaining tenancies. Liaising with benefit agencies to resolve problems with Housing Benefit and Universal Credit. Submitting former tenant debts for write-off where the debt is unrecoverable. Taking legal action against residents who will not pay, including representing the Association in court. Applying for grants, DHP's, APA's and Direct UC payments Making affordable repayment agreements taking income and expenditure into account. Offering appropriate advice and support including referrals to the Tenancy Sustainment Service. Proactively monitoring and managing rent and service charge accounts for both current and former residents across all tenure types. Participating in the development, implementation and successful delivery of income and financial inclusion projects and service improvementsThis (predominantly office-based) role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (850 units) is all local and can be covered by foot or bus. Good knowledge and understanding of CRM systems and Pyramid software would also be ideal.Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable.Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in early September 2025. Only applicants who feel they meet the above criteria need apply.
Sep 04, 2025
Full time
A fantastic opportunity has emerged for a specialist Income Recovery Officer to join one of our leading public sector clients in a full time (35 hours per week, Monday to Friday), permanent role.Based in East London for 4 days per week and working from home every Friday, this role reports into the Head of Finance, and our client is looking for a candidate who has experience of: Ensuring prompt and appropriate contact is made with customers who fall into arrears of rent and/or other charges. Running weekly rent arrears reports, keeping records of actions taken and corresponding with tenants. Advising tenants on Housing Benefit and Universal Credit, with the aim of sustaining tenancies. Liaising with benefit agencies to resolve problems with Housing Benefit and Universal Credit. Submitting former tenant debts for write-off where the debt is unrecoverable. Taking legal action against residents who will not pay, including representing the Association in court. Applying for grants, DHP's, APA's and Direct UC payments Making affordable repayment agreements taking income and expenditure into account. Offering appropriate advice and support including referrals to the Tenancy Sustainment Service. Proactively monitoring and managing rent and service charge accounts for both current and former residents across all tenure types. Participating in the development, implementation and successful delivery of income and financial inclusion projects and service improvementsThis (predominantly office-based) role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (850 units) is all local and can be covered by foot or bus. Good knowledge and understanding of CRM systems and Pyramid software would also be ideal.Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable.Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in early September 2025. Only applicants who feel they meet the above criteria need apply.
