As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Sep 04, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Technical Administrator- Sutton Bridge We rise to challenges together Salary: £26,250 - £28,350 per annum Location: Sutton Bridge Ways of Working: Site Based Shift: Monday-Friday 8:30-17:00 Contract Type: Permanent Benefits: Life Assurance, Staff shop, A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Why join us? We're ready for anything. We thrive on challenge and change. The undeniable pressure and pace of our 24/7 operation keeps us on our toes and offers a variety of career pathways and options to explore and pursue. We encourage everyone to work hard, push further and show resilience. And it's exciting. Because only by mentoring and role modelling our success and innovation, will we continue to diversify, grow as individuals and succeed together. What we do. This particular role is at our Bakkavor Meals site, based in Sutton Bridge and specialises in making chilled Indian and Chinese ready meals for a dedicated customer. The site employs around 225 people. We are currently looking to recruit an Administrator to support our technical team. In this busy and exciting role, you will provide administrative assistance to the technical department - trending information, formatting factory paperwork and assisting with customer visit preparation. About the role. Accountabilities within the role would include: Quality Management Systems : To complete all admin on time and accurately and ensure that all relevant paperwork is filed and archived to support due diligence Document Control : Administration of site Quality Management System and associated control documents including relevant factory paperwork Customer Management : Administration of customer complaints including login of data, investigation of issues, trending and reporting of data Customer Management : General office duties, e.g., documentation management and control, maintenance of technical team equipment requirements, administration of ordering and receipts for purchases, invoices / repairs, assisting in the preparation of customer site visits; administration of onsite systems (exports, autocoding etc) Audit : Administration of other technical systems e.g., calibration, internal audit, micro, nutritional and shelf-life testing, GMP audits, glass and plastic audit schedules as required by the business KPI 's: Co-ordination of Technical KPIs and subsequent generation of internal and external reports Health and Safety : To operate in a safe working manner and support the site/business on continuous improvement relating to health, safety and the environment About you. Strong administrative skills Good working knowledge of Microsoft Excel and other programs. Food industry background is an advantage but not essential. Right candidate will be team player with excellent attention to detail. What you'll receive. As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (1 x salary) 25 days holiday plus 8 bank holidays as standard (may vary by role) Staff Shop Stakeholder Pension Scheme Discount & cashback platform Personal Accident Insurance Free health check Employee Assistance Programme A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Salary sacrifice car lease scheme Free independent mortgage advice Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Overtime Free car parking - Site dependant Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor. We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! Find out more and apply.
Sep 04, 2025
Full time
Technical Administrator- Sutton Bridge We rise to challenges together Salary: £26,250 - £28,350 per annum Location: Sutton Bridge Ways of Working: Site Based Shift: Monday-Friday 8:30-17:00 Contract Type: Permanent Benefits: Life Assurance, Staff shop, A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Why join us? We're ready for anything. We thrive on challenge and change. The undeniable pressure and pace of our 24/7 operation keeps us on our toes and offers a variety of career pathways and options to explore and pursue. We encourage everyone to work hard, push further and show resilience. And it's exciting. Because only by mentoring and role modelling our success and innovation, will we continue to diversify, grow as individuals and succeed together. What we do. This particular role is at our Bakkavor Meals site, based in Sutton Bridge and specialises in making chilled Indian and Chinese ready meals for a dedicated customer. The site employs around 225 people. We are currently looking to recruit an Administrator to support our technical team. In this busy and exciting role, you will provide administrative assistance to the technical department - trending information, formatting factory paperwork and assisting with customer visit preparation. About the role. Accountabilities within the role would include: Quality Management Systems : To complete all admin on time and accurately and ensure that all relevant paperwork is filed and archived to support due diligence Document Control : Administration of site Quality Management System and associated control documents including relevant factory paperwork Customer Management : Administration of customer complaints including login of data, investigation of issues, trending and reporting of data Customer Management : General office duties, e.g., documentation management and control, maintenance of technical team equipment requirements, administration of ordering and receipts for purchases, invoices / repairs, assisting in the preparation of customer site visits; administration of onsite systems (exports, autocoding etc) Audit : Administration of other technical systems e.g., calibration, internal audit, micro, nutritional and shelf-life testing, GMP audits, glass and plastic audit schedules as required by the business KPI 's: Co-ordination of Technical KPIs and subsequent generation of internal and external reports Health and Safety : To operate in a safe working manner and support the site/business on continuous improvement relating to health, safety and the environment About you. Strong administrative skills Good working knowledge of Microsoft Excel and other programs. Food industry background is an advantage but not essential. Right candidate will be team player with excellent attention to detail. What you'll receive. As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (1 x salary) 25 days holiday plus 8 bank holidays as standard (may vary by role) Staff Shop Stakeholder Pension Scheme Discount & cashback platform Personal Accident Insurance Free health check Employee Assistance Programme A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Salary sacrifice car lease scheme Free independent mortgage advice Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Overtime Free car parking - Site dependant Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor. We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! Find out more and apply.
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Sep 04, 2025
Contractor
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Job Type: Permanent Store Location: High Street, Birmingham Hours: 25 hours per week Salary: £13.45 per hour, 25% colleague discount, 28-days annual leave pro rata THE JOB Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer? Our Retail Supervisors are our next generation of leaders, and we'll provide you with all the tools to progress. You'll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service. You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety. To become a Health & Wellness specialist you'll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3. THE PERSON To be successful, we'd like you to show us that you have: Previous retail experience Organisation and planning skills to lead a team of colleagues daily Excellent communication The ability to work under pressure and handle challenging situations in a fast-paced retail environment Passion and enthusiasm for our products The ability to complete regular computer-based training to ensure exceptional product knowledge The ability to be agile and flexible to multi-task and achieve the best results We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today. THE COMPANY At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment. Documents Retail Supervisor JD.pdf (107.14 KB)
Sep 04, 2025
Full time
Job Type: Permanent Store Location: High Street, Birmingham Hours: 25 hours per week Salary: £13.45 per hour, 25% colleague discount, 28-days annual leave pro rata THE JOB Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer? Our Retail Supervisors are our next generation of leaders, and we'll provide you with all the tools to progress. You'll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service. You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety. To become a Health & Wellness specialist you'll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3. THE PERSON To be successful, we'd like you to show us that you have: Previous retail experience Organisation and planning skills to lead a team of colleagues daily Excellent communication The ability to work under pressure and handle challenging situations in a fast-paced retail environment Passion and enthusiasm for our products The ability to complete regular computer-based training to ensure exceptional product knowledge The ability to be agile and flexible to multi-task and achieve the best results We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today. THE COMPANY At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment. Documents Retail Supervisor JD.pdf (107.14 KB)
Regional Support Supervisor Purpose of your role: Working Hours: Working up to 40 hours per week, over 5 days, flexibility for weekend working will be required for this role. Driver Requirement: Access to own car is essential for this role as traveling is part of the job. Supporting Regional Performance Managers in managing the day-to-day activity and running of departments within stores. Building relationships, effective coaching of teams and delivering consistent operational and commercial standards. Driving sales and profitability through the performance and development of the Field Merchandising Teams. Key Objectives: Supporting the Regional Performance Manager to Implement and maintain the appropriate operating standards and principles across the area to maximize consistency and results, always seeking to improve our service to internal and external customers. Supporting and coaching individuals to meet the business targets. To be aware of monetary budget through payroll and expenses. To be fully flexible and reactive to the Regional Performance Manager requests at all times. Responsibilities of the role: Coaching and leadership: To support in delivering the field Merchandising Retail strategy. To support in the communication of business and regional objectives to store teams. To identify underperforming stores, liaise with the Regional Performance Manager, and support in the plan to drive performance in the area. To collate and provide constructive feedback to colleagues and the senior team. To support compliance in the delivery of all activity - promotional and trading. To work with the store, Regional Performance Manager and merchandising team, building relationships, and supporting communication. To be highly organised through planning workload and managing time in an effective way. Attend team meetings when applicable, celebrate success, share best practice, and drive consistency across the area. Support in the development of new business opportunities. Support in the development of new policies, procedures, and technology. Support in developing a culture of teamwork, resilience, and high performance. Adopt a coaching style of leadership within the team. To be computer literate with working knowledge of Excel, Word, Power Point and all Dee Set systems. People: To ensure that training, coaching and development of merchandising colleagues is delivered including D Learning. To work with the Regional Performance Manager and to ensure all on the job training is completed. To support in performance reviews of the merchandising team and identification of individuals with potential for development and growth. To support delivery of HR process and policies through the line. Customer Service: Ensure we follow procedures and provide the support to deliver maximum on-shelf availability. Ensure that the merchandising proposition is delivered consistently in all stores. Ensuring all colleagues are aware of specific procedures and policies in line with customer's guidelines and are adhering to them. Ensure that the team delivers and maintains a fast, friendly and efficient service to both internal and external customers. Develop and maintain the image and perception of the Dee Set brand & ensure it is known both internally and externally for its exceptional service. Always role model exceptional customer service in store, engaging in communication with store management teams to build strong relationships. Support in ensuring all customer complaints are dealt with in a fast, positive and professional manner.
Sep 04, 2025
Full time
Regional Support Supervisor Purpose of your role: Working Hours: Working up to 40 hours per week, over 5 days, flexibility for weekend working will be required for this role. Driver Requirement: Access to own car is essential for this role as traveling is part of the job. Supporting Regional Performance Managers in managing the day-to-day activity and running of departments within stores. Building relationships, effective coaching of teams and delivering consistent operational and commercial standards. Driving sales and profitability through the performance and development of the Field Merchandising Teams. Key Objectives: Supporting the Regional Performance Manager to Implement and maintain the appropriate operating standards and principles across the area to maximize consistency and results, always seeking to improve our service to internal and external customers. Supporting and coaching individuals to meet the business targets. To be aware of monetary budget through payroll and expenses. To be fully flexible and reactive to the Regional Performance Manager requests at all times. Responsibilities of the role: Coaching and leadership: To support in delivering the field Merchandising Retail strategy. To support in the communication of business and regional objectives to store teams. To identify underperforming stores, liaise with the Regional Performance Manager, and support in the plan to drive performance in the area. To collate and provide constructive feedback to colleagues and the senior team. To support compliance in the delivery of all activity - promotional and trading. To work with the store, Regional Performance Manager and merchandising team, building relationships, and supporting communication. To be highly organised through planning workload and managing time in an effective way. Attend team meetings when applicable, celebrate success, share best practice, and drive consistency across the area. Support in the development of new business opportunities. Support in the development of new policies, procedures, and technology. Support in developing a culture of teamwork, resilience, and high performance. Adopt a coaching style of leadership within the team. To be computer literate with working knowledge of Excel, Word, Power Point and all Dee Set systems. People: To ensure that training, coaching and development of merchandising colleagues is delivered including D Learning. To work with the Regional Performance Manager and to ensure all on the job training is completed. To support in performance reviews of the merchandising team and identification of individuals with potential for development and growth. To support delivery of HR process and policies through the line. Customer Service: Ensure we follow procedures and provide the support to deliver maximum on-shelf availability. Ensure that the merchandising proposition is delivered consistently in all stores. Ensuring all colleagues are aware of specific procedures and policies in line with customer's guidelines and are adhering to them. Ensure that the team delivers and maintains a fast, friendly and efficient service to both internal and external customers. Develop and maintain the image and perception of the Dee Set brand & ensure it is known both internally and externally for its exceptional service. Always role model exceptional customer service in store, engaging in communication with store management teams to build strong relationships. Support in ensuring all customer complaints are dealt with in a fast, positive and professional manner.
HyperX Technical Care (French/English) 12 months London - hybrid Inside ir35 - Umbrella only Job Summary The Technical Support Engineer plays a vital role in ensuring customer satisfaction and loyalty by providing exceptional technical support for the HyperX range of gaming peripherals. This position is at the frontline of our customer service efforts, dedicated to resolving technical issues, answering inquiries, and providing guidance on product usage to enhance the overall gaming experience for our customers. Responsibilities. Respond to technical issues and product questions in the required languages. This may be through a telephone conversation, email, social media, Chat, or a web request. Independently identify, troubleshoot, and resolve customer issues; escalate complex problems according to defined procedures. Use the CRM system to document and categorize cases accurately by researching and gathering appropriate information to resolve issues in a professional, courteous, and timely manner. Regularly review and update regional email templates to ensure accurate correspondence with customers. Maintain and update your knowledge on all HyperX and competitor's hardware/software products. In accordance with company procedures, you may need to manage logistical issues such as RMAs. Back up colleagues where necessary especially with language cover. Take responsibility for specific projects. Perform other duties as assigned by the Manager/Team Leader. Knowledge & Skills Fluent in English and French, spoken and written to business level is essential. An additional European language would be a distinct advantage (Italian/Spanish/Turkish). A keen interest in computer gaming and gaming peripherals (headsets, mice, keyboards, etc. Knowledgeable in the use of various gaming consoles. Knowledge of PC Architecture and Microsoft OS. A minimum of 1 year's previous experience in providing customer support is preferred. Excellent communication and organizational skills with strong focus on Customer satisfaction. Excellent time management, ability to prioritise your own workload and multi-task. A great team player with a positive working attitude and the initiative to research answers to complex questions. A clear thinker, quick learner, and logical problem solver keen to provide the best possible service to customers. A technophile who loves to be immersed into the gaming scene and enjoys social media discussions about products and technology. Education & Experience Recommended Educated to A Level standard (or equivalent). A degree in a relevant discipline will be a distinct advantage. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Sep 04, 2025
Contractor
HyperX Technical Care (French/English) 12 months London - hybrid Inside ir35 - Umbrella only Job Summary The Technical Support Engineer plays a vital role in ensuring customer satisfaction and loyalty by providing exceptional technical support for the HyperX range of gaming peripherals. This position is at the frontline of our customer service efforts, dedicated to resolving technical issues, answering inquiries, and providing guidance on product usage to enhance the overall gaming experience for our customers. Responsibilities. Respond to technical issues and product questions in the required languages. This may be through a telephone conversation, email, social media, Chat, or a web request. Independently identify, troubleshoot, and resolve customer issues; escalate complex problems according to defined procedures. Use the CRM system to document and categorize cases accurately by researching and gathering appropriate information to resolve issues in a professional, courteous, and timely manner. Regularly review and update regional email templates to ensure accurate correspondence with customers. Maintain and update your knowledge on all HyperX and competitor's hardware/software products. In accordance with company procedures, you may need to manage logistical issues such as RMAs. Back up colleagues where necessary especially with language cover. Take responsibility for specific projects. Perform other duties as assigned by the Manager/Team Leader. Knowledge & Skills Fluent in English and French, spoken and written to business level is essential. An additional European language would be a distinct advantage (Italian/Spanish/Turkish). A keen interest in computer gaming and gaming peripherals (headsets, mice, keyboards, etc. Knowledgeable in the use of various gaming consoles. Knowledge of PC Architecture and Microsoft OS. A minimum of 1 year's previous experience in providing customer support is preferred. Excellent communication and organizational skills with strong focus on Customer satisfaction. Excellent time management, ability to prioritise your own workload and multi-task. A great team player with a positive working attitude and the initiative to research answers to complex questions. A clear thinker, quick learner, and logical problem solver keen to provide the best possible service to customers. A technophile who loves to be immersed into the gaming scene and enjoys social media discussions about products and technology. Education & Experience Recommended Educated to A Level standard (or equivalent). A degree in a relevant discipline will be a distinct advantage. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Our client is looking for an enthusiastic and commercially minded Assistant Branch Manager with specialist knowledge of roofing to support the leadership of a busy builders' merchant branch. Working closely with the Branch Manager, you will help drive sales growth, oversee daily operations and ensure customers receive excellent service. This is a hands-on role where you will lead by example, build strong trade relationships and support the success of both the branch and the roofing product category. Key Responsibilities Sales & Customer Service Proactively promote roofing products and services to new and existing customers. Provide expert advice and solutions to trade, commercial and retail clients. Support the development of new business opportunities and strengthen customer loyalty. Branch Operations Assist the Branch Manager in overseeing day-to-day branch activities. Monitor stock levels, manage supplier orders and maintain product displays. Ensure compliance with company policies, health & safety and operational standards. Team Support & Leadership Act as deputy to the Branch Manager when required. Support, train and motivate team members to deliver sales and service targets. Contribute to a positive, safe and productive working environment. Financial & Commercial Performance Help achieve branch sales, margin and profit objectives. Track sales performance of the roofing category and suggest improvements. Support cost control, efficiency, and operational effectiveness. Skills & Experience Required Previous experience in builders' merchants and roofing products (essential). Strong product knowledge of roofing materials and their applications. Experience in a supervisory, team leader or assistant manager role. Commercially driven with strong sales and customer service skills. Excellent organisational and problem-solving abilities. Confident communicator with the ability to build lasting relationships. What's on Offer Salary up to £35,000 Career development and progression opportunities. Pension scheme and staff discount. Full training and ongoing professional development. Supportive and team-focused working environment.
Sep 04, 2025
Full time
Our client is looking for an enthusiastic and commercially minded Assistant Branch Manager with specialist knowledge of roofing to support the leadership of a busy builders' merchant branch. Working closely with the Branch Manager, you will help drive sales growth, oversee daily operations and ensure customers receive excellent service. This is a hands-on role where you will lead by example, build strong trade relationships and support the success of both the branch and the roofing product category. Key Responsibilities Sales & Customer Service Proactively promote roofing products and services to new and existing customers. Provide expert advice and solutions to trade, commercial and retail clients. Support the development of new business opportunities and strengthen customer loyalty. Branch Operations Assist the Branch Manager in overseeing day-to-day branch activities. Monitor stock levels, manage supplier orders and maintain product displays. Ensure compliance with company policies, health & safety and operational standards. Team Support & Leadership Act as deputy to the Branch Manager when required. Support, train and motivate team members to deliver sales and service targets. Contribute to a positive, safe and productive working environment. Financial & Commercial Performance Help achieve branch sales, margin and profit objectives. Track sales performance of the roofing category and suggest improvements. Support cost control, efficiency, and operational effectiveness. Skills & Experience Required Previous experience in builders' merchants and roofing products (essential). Strong product knowledge of roofing materials and their applications. Experience in a supervisory, team leader or assistant manager role. Commercially driven with strong sales and customer service skills. Excellent organisational and problem-solving abilities. Confident communicator with the ability to build lasting relationships. What's on Offer Salary up to £35,000 Career development and progression opportunities. Pension scheme and staff discount. Full training and ongoing professional development. Supportive and team-focused working environment.
Job Summary Are you a talented Head Chef or are you Sous Chef ready to take the next step? We are looking for someone to take the pub to its next level. Are you talented in creating exciting local sourced dishes , have a flare for presentation? If you are we would like to hear from you The ideal candidate will have a strong background in food preparation and production, able to run a kitchen with a sous chef by your side As Head Chef, you will be responsible for overseeing all kitchen operations, ensuring that our food safety standards are met while maintaining the highest quality of dishes served to our guests. Responsibilities Lead and manage the kitchen team, fostering a collaborative and positive work environment. Oversee all aspects of food preparation and production, ensuring dishes are prepared to the highest standards. Develop and implement menus that reflect current culinary trends while meeting customer preferences. Ensure compliance with food safety regulations and maintain cleanliness in the kitchen at all times. Monitor inventory levels, order supplies as needed, and manage kitchen costs effectively. Collaborate with front-of-house staff to ensure smooth service and guest satisfaction. Maintain high standards of hospitality and customer service throughout the dining experience. Requirements Proven experience as a Head Chef or in a similar culinary leadership role within a restaurant or hospitality setting. Strong knowledge of food safety regulations and best practices in kitchen operations. Exceptional culinary skills with a passion for creating innovative dishes. Demonstrated ability to lead, motivate, and manage a diverse team effectively. Excellent organisational skills with the ability to multitask in a fast-paced environment. Strong communication skills to liaise effectively with both kitchen and front-of-house teams. A commitment to maintaining high standards of quality and presentation in all food served. If you are an experienced culinary professional looking for an exciting opportunity to showcase your talents while leading a dedicated team, we encourage you to apply for the Head Chef position. Job Type: Full-time Pay: £38,000.00-£42,000.00 per year Benefits: Company pension Discounted or free food Employee discount Unlimited paid holidays Experience: Chef: 5 years (required) Cooking: 5 years (required) Licence/Certification: Driving Licence (required) Work Location: In person
Sep 04, 2025
Full time
Job Summary Are you a talented Head Chef or are you Sous Chef ready to take the next step? We are looking for someone to take the pub to its next level. Are you talented in creating exciting local sourced dishes , have a flare for presentation? If you are we would like to hear from you The ideal candidate will have a strong background in food preparation and production, able to run a kitchen with a sous chef by your side As Head Chef, you will be responsible for overseeing all kitchen operations, ensuring that our food safety standards are met while maintaining the highest quality of dishes served to our guests. Responsibilities Lead and manage the kitchen team, fostering a collaborative and positive work environment. Oversee all aspects of food preparation and production, ensuring dishes are prepared to the highest standards. Develop and implement menus that reflect current culinary trends while meeting customer preferences. Ensure compliance with food safety regulations and maintain cleanliness in the kitchen at all times. Monitor inventory levels, order supplies as needed, and manage kitchen costs effectively. Collaborate with front-of-house staff to ensure smooth service and guest satisfaction. Maintain high standards of hospitality and customer service throughout the dining experience. Requirements Proven experience as a Head Chef or in a similar culinary leadership role within a restaurant or hospitality setting. Strong knowledge of food safety regulations and best practices in kitchen operations. Exceptional culinary skills with a passion for creating innovative dishes. Demonstrated ability to lead, motivate, and manage a diverse team effectively. Excellent organisational skills with the ability to multitask in a fast-paced environment. Strong communication skills to liaise effectively with both kitchen and front-of-house teams. A commitment to maintaining high standards of quality and presentation in all food served. If you are an experienced culinary professional looking for an exciting opportunity to showcase your talents while leading a dedicated team, we encourage you to apply for the Head Chef position. Job Type: Full-time Pay: £38,000.00-£42,000.00 per year Benefits: Company pension Discounted or free food Employee discount Unlimited paid holidays Experience: Chef: 5 years (required) Cooking: 5 years (required) Licence/Certification: Driving Licence (required) Work Location: In person
Welcome to Retail with a difference Imagine a retail career where every sale, every display, and every customer interaction directly supports compassionate care for those who need it most. At Princess Alice Hospice, our shops are more than just retail spaces they re community hubs that help fund vital hospice services. With 40 high street locations, we combine professional retail standards with a heartfelt mission. As our Retail Area Manager, you ll be the face of our values on the high street leading teams, driving performance, and making a real difference every single day. About the role: As a Retail Area Manager, you ll take full ownership of a diverse portfolio of shops, leading and supporting teams made up of both paid staff and volunteers. You ll be responsible for driving profitability across all income streams while managing controllable expenses, ensuring each shop delivers an exceptional supporter experience through high standards of presentation and service. This is a hands-on, field-based role where you ll spend most of your time in-store guiding teams, solving problems, and fostering a culture of excellence and care. You ll collaborate closely with colleagues across the Hospice to support day-to-day operations and contribute to the strategic development of our retail offering. This is a dynamic role that requires daily travel between shops and occasional weekend work, aligned with the needs of the business. A current driving licence (with no more than six penalty points) is essential. About You: This role is ideal for a confident and experienced Area Manager, preferably with a background in charity retail, though we warmly welcome applicants from across the retail (particularly fashion) and service industry with transferable skills. You ll be a natural leader with proven people management experience, excellent communication skills, and strong IT competence. Self-motivated and solution-focused, you ll thrive in a fast-paced environment where juggling multiple priorities is the norm. Your ability to build relationships at all levels, handle conflict constructively, and stay organised and flexible will be key to your success in this role. As well as our competitive salary package and the opportunity to join an organisation which places patients at the heart of what we do, we also offer a range of great benefits, which include: 27 days annual leave, plus recognised public holidays rising to 29 days after 5 years service and 33 days after 10 years service Training support and development opportunities Employee Assistance Programme promoting staff wellbeing Access to blue light card discount Access to Pension Scheme If you re a motivated, organised leader who s passionate about retail and community impact, we d love to hear from you! Discover a career where retail means more. The difference is You. About us: Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex. At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures. We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you. Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
Sep 04, 2025
Full time
Welcome to Retail with a difference Imagine a retail career where every sale, every display, and every customer interaction directly supports compassionate care for those who need it most. At Princess Alice Hospice, our shops are more than just retail spaces they re community hubs that help fund vital hospice services. With 40 high street locations, we combine professional retail standards with a heartfelt mission. As our Retail Area Manager, you ll be the face of our values on the high street leading teams, driving performance, and making a real difference every single day. About the role: As a Retail Area Manager, you ll take full ownership of a diverse portfolio of shops, leading and supporting teams made up of both paid staff and volunteers. You ll be responsible for driving profitability across all income streams while managing controllable expenses, ensuring each shop delivers an exceptional supporter experience through high standards of presentation and service. This is a hands-on, field-based role where you ll spend most of your time in-store guiding teams, solving problems, and fostering a culture of excellence and care. You ll collaborate closely with colleagues across the Hospice to support day-to-day operations and contribute to the strategic development of our retail offering. This is a dynamic role that requires daily travel between shops and occasional weekend work, aligned with the needs of the business. A current driving licence (with no more than six penalty points) is essential. About You: This role is ideal for a confident and experienced Area Manager, preferably with a background in charity retail, though we warmly welcome applicants from across the retail (particularly fashion) and service industry with transferable skills. You ll be a natural leader with proven people management experience, excellent communication skills, and strong IT competence. Self-motivated and solution-focused, you ll thrive in a fast-paced environment where juggling multiple priorities is the norm. Your ability to build relationships at all levels, handle conflict constructively, and stay organised and flexible will be key to your success in this role. As well as our competitive salary package and the opportunity to join an organisation which places patients at the heart of what we do, we also offer a range of great benefits, which include: 27 days annual leave, plus recognised public holidays rising to 29 days after 5 years service and 33 days after 10 years service Training support and development opportunities Employee Assistance Programme promoting staff wellbeing Access to blue light card discount Access to Pension Scheme If you re a motivated, organised leader who s passionate about retail and community impact, we d love to hear from you! Discover a career where retail means more. The difference is You. About us: Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex. At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures. We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you. Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
Thunderbird Fried Chicken Assistant Manager Vauxhall Holiday Park £29,898 Thunderbird Fried Chicken is one man's mission to make 'Fried Chicken Great Again' Since starting in street food in 2017, Thunderbird Fried Chicken has taken the capital by storm and developed a devoted following of Fried Chicken Fanatics. The brainchild of Matt Harris, a self-confessed 'food nerd' who during his earlier career in competitive motorsports discovered a passion for American soul food of the deep south. On his return to London, Matt launched the BBQ Lab, which evolved into the Thunderbird Fried Chicken, as we know and love today. Matt's legendary 'Chipuffalo Wing' won the 2015 Wing Fest competition, for the best wings in London, and that's where our story starts. We're fiendishly passionate about making the best fried chicken, and our award-winning wings are loved by our raving fans. We are a young vibrant fast-growing company, and we are looking for motivated, guest obsessed and passionate people who care about great food and great service to join our family. This is a great opportunity to join the Thunderbird Management team, so if this sounds like the kind of brand you would love to get involved in as our new General Manager, read on! What you'll be doing: Leading and developing your team Delivering great guest service and food quality Running a safe and compliant restaurant Planning, forecasting and financially controlling Sales building and local marketing What we are looking for in a fry-tastic Assistant Manager: Great communicators with a keen eye for detail Passionate about making our guests happy and motivated to produce awesome food A clean freak who takes pride in both your appearance and that of the restaurant A lead by example individual, who drives standards At Thunderbird, we're not content with just being okay - that's boring. We need people who are excited to grow with us and can work just as well within a team as independently. Desired experience: Customer service: 1 year (preferred) Fast-paced kitchen environment: 1 year (preferred) Worked as in a leadership role: 1 year (preferred) We will help you out and provide you with all the training you could possibly need. As this business expands, we will have more and more opportunities for our teams to grow and develop with us. It's too good to miss, trust us. We offer the following for the right candidate: Up to 50% off your holidays at Parkdean Resorts 30% off park activities, food, and drink 25% off holidays for friends and family Awesome opportunities for development and progression If this sounds like it could be you, get in touch! Welcome to Thunderbird.
Sep 04, 2025
Full time
Thunderbird Fried Chicken Assistant Manager Vauxhall Holiday Park £29,898 Thunderbird Fried Chicken is one man's mission to make 'Fried Chicken Great Again' Since starting in street food in 2017, Thunderbird Fried Chicken has taken the capital by storm and developed a devoted following of Fried Chicken Fanatics. The brainchild of Matt Harris, a self-confessed 'food nerd' who during his earlier career in competitive motorsports discovered a passion for American soul food of the deep south. On his return to London, Matt launched the BBQ Lab, which evolved into the Thunderbird Fried Chicken, as we know and love today. Matt's legendary 'Chipuffalo Wing' won the 2015 Wing Fest competition, for the best wings in London, and that's where our story starts. We're fiendishly passionate about making the best fried chicken, and our award-winning wings are loved by our raving fans. We are a young vibrant fast-growing company, and we are looking for motivated, guest obsessed and passionate people who care about great food and great service to join our family. This is a great opportunity to join the Thunderbird Management team, so if this sounds like the kind of brand you would love to get involved in as our new General Manager, read on! What you'll be doing: Leading and developing your team Delivering great guest service and food quality Running a safe and compliant restaurant Planning, forecasting and financially controlling Sales building and local marketing What we are looking for in a fry-tastic Assistant Manager: Great communicators with a keen eye for detail Passionate about making our guests happy and motivated to produce awesome food A clean freak who takes pride in both your appearance and that of the restaurant A lead by example individual, who drives standards At Thunderbird, we're not content with just being okay - that's boring. We need people who are excited to grow with us and can work just as well within a team as independently. Desired experience: Customer service: 1 year (preferred) Fast-paced kitchen environment: 1 year (preferred) Worked as in a leadership role: 1 year (preferred) We will help you out and provide you with all the training you could possibly need. As this business expands, we will have more and more opportunities for our teams to grow and develop with us. It's too good to miss, trust us. We offer the following for the right candidate: Up to 50% off your holidays at Parkdean Resorts 30% off park activities, food, and drink 25% off holidays for friends and family Awesome opportunities for development and progression If this sounds like it could be you, get in touch! Welcome to Thunderbird.
International Payroll Advisor Because we strive to put people first. Culture, our way. Payroll at Primark What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best Let's talk lifestyle: pension, 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Do as an International Payroll Advisor As part of our wider Payroll team, you will utilise your expertise and engage with an amazing and inclusive group of colleagues and leaders, learn and innovate, have a huge impact, and have a great time doing it. In this role, you will need to confidently work to tight deadlines, enjoy working in a fast-paced, dynamic environment and deliver exceptional customer service. As part of the Primark Finance Payroll team, you will be joining a fast-paced, commercial environment, with the opportunity to work with key stakeholders across the Primark business. This role is ideal for someone looking to take their next step with the proven experience you have accumulated. Duties & Responsibilities Preparation and checking of high-volume payrolls to help ensure that employees are paid accurately and on time. Working flexibly to set deadline (e.g. weekly, four weekly). Following detailed payroll checking procedures across all areas such as report production, payroll checking and corrections, sickness processing etc. Maintain an allocation of stores by processing information received from People and Culture teams and providing an excellent service to all our customers. Learning and applying local country legislation and Primark rules on calculating and entering company & statutory payments. Administration of new starters and leavers. Learning to calculate small numbers of manual payments and repayments. Support team members on tasks and projects. Learning new tasks associated with payroll processing and systems with a view to role development, and in due course taking on additional responsibility for other tasks performed by the team. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 2-3 Years' experience in a Payroll position. CIPP or equivalent Payroll Technician Certificate. A competent team player with a positive attitude. Organised with excellent attention to detail. Effective planning and organisation skills, ability to plan and prioritise work schedule and work within agreed timescales. Strong verbal and written communication skills. Motivated by ensuring high standards of performance and quality of work achieved. Able to work in a fast-paced, collaborative environment whilst maintaining accuracy. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. 141519BR Employee - Permanent
Sep 04, 2025
Full time
International Payroll Advisor Because we strive to put people first. Culture, our way. Payroll at Primark What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best Let's talk lifestyle: pension, 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Do as an International Payroll Advisor As part of our wider Payroll team, you will utilise your expertise and engage with an amazing and inclusive group of colleagues and leaders, learn and innovate, have a huge impact, and have a great time doing it. In this role, you will need to confidently work to tight deadlines, enjoy working in a fast-paced, dynamic environment and deliver exceptional customer service. As part of the Primark Finance Payroll team, you will be joining a fast-paced, commercial environment, with the opportunity to work with key stakeholders across the Primark business. This role is ideal for someone looking to take their next step with the proven experience you have accumulated. Duties & Responsibilities Preparation and checking of high-volume payrolls to help ensure that employees are paid accurately and on time. Working flexibly to set deadline (e.g. weekly, four weekly). Following detailed payroll checking procedures across all areas such as report production, payroll checking and corrections, sickness processing etc. Maintain an allocation of stores by processing information received from People and Culture teams and providing an excellent service to all our customers. Learning and applying local country legislation and Primark rules on calculating and entering company & statutory payments. Administration of new starters and leavers. Learning to calculate small numbers of manual payments and repayments. Support team members on tasks and projects. Learning new tasks associated with payroll processing and systems with a view to role development, and in due course taking on additional responsibility for other tasks performed by the team. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 2-3 Years' experience in a Payroll position. CIPP or equivalent Payroll Technician Certificate. A competent team player with a positive attitude. Organised with excellent attention to detail. Effective planning and organisation skills, ability to plan and prioritise work schedule and work within agreed timescales. Strong verbal and written communication skills. Motivated by ensuring high standards of performance and quality of work achieved. Able to work in a fast-paced, collaborative environment whilst maintaining accuracy. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. 141519BR Employee - Permanent
Job Overview Provide oversight and leadership to Senior Global Trial managers (SGTMs) for project productivity, delivery and quality resulting in strong financial performance and customer satisfaction. Work with Clinical teams to focus on leveraging deep therapeutic expertise and IQVIA solutions to drive operational excellence and strategic leadership with our customers. Direct and manage an assigned team of clinical leads who lead or support studies or programs to make sure quality, time and budget deliverables are met to the Sponsor's satisfaction and in accordance with Standard Operating Procedures (SOPs), policies and practices. Ensure Clinical leads are trained and individual development is aligned and in place to meet project and organizational needs. Attract, develop and retain talent. Essential Functions • Ensure clinical delivery of assigned projects in compliance with regulatory requirements (International Conference on Harmonization (ICH)-Good Clinical Practice (GCP), protocol), customer requirements (contract), and internal requirements (policies, Standard Operating Procedures (SOPs), project plans). Ensure all Clinical Leads (CLs) obtain Fundamental Good Clinical Practices (GCP) accreditation during a two year cycle. • Actively engage with SGTMs to review project performance and deliverables. Address performance issues and/or escalations by working to create action/recovery plans. Ensure compliance to the Clinical Leads (CL) metrics dashboard of all direct reports. Foster an environment where lessons learned are shared within the team. • Ensure compliance on the overall Risk Management process including risks that are escalating into issues. Work with SGTMs on identification of risks that can lead to processes improvement/standardization across the organization. • Ensure compliance to quality management processes that apply to all projects. Support quality initiatives and ensure quality metrics are met at all times. • Mentor SGTMs to manage clinical aspects of Project Finances, Support to understand the scope of clinical delivery and create plans to deliver against this scope and to monitor and manage changes against baseline and identify additional service opportunities or out of scope work. • Coach SGTMs to identify Out of Scope items, discuss impact and proactively suggest remediation plans when considering risks/delays and to determine appropriate action. Discuss and promote proactive identification of milestone risks by SGTMs • Actively review project level clinical metrics with SGTMs to ensure compliance and accuracy of data. Support SGTMs during Project Review Meetings . Ensure compliance to all critical data fields within Project Management systems/ applicable trackers. Coach SGTMs on running and reviewing various project reports • Resourcing and Talent planning of the SGTM team. Manage the team at project level to successfully deliver the project through the establishment of high-quality operational plans and guidance as well as project related trainings. • Conduct progress reviews and evaluations in addition to create contingency plans to mitigate project, program-level and enterprise risks. • Mentor SGTMs for further development and ensure they follow an Individual development plan. Qualifications • Bachelor's Degree Bachelor's Degree in life sciences or related field required Req • Requires 10 years of clinical research experience including 6 years leadership experience, multi-regional and global focus or equivalent combination of education, training and experience. • Requires broad management knowledge to lead cross-regional teams, and well as the ability to influence others outside of own job area regarding policies, procedures, and goals. • Knowledge of clinical trials - In depth knowledge and skill in applying, applicable clinical research regulatory requirements i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. Strong understanding of the Clinical Research Industry and the relevant environments in which it operates.; • People Management - Proven ability to manage a team and work alongside others in a global environment to deliver results whilst meeting quality and timeline metrics. Provides others with a clear direction, delegates work appropriately and fairly, motivates and empowers others, monitors/manages performance and provides feedback and coaching, recruits, develops and retains staff of a high caliber. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues • Collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. Ability to establish and maintain effective working relationships with coworkers, managers and clients. • Leadership - Ability to successfully manage competing priorities. Excellent customer service skills and demonstrated ability to understand customer needs, have difficult conversations with internal stakeholders and customers as well as negotiate solutions. Good judgment and decision making skills. • Organization - Strong presentation skills. Strong organizational and problem-solving skills. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. Strong understanding of other IQVIA functions and their inter-relationship with Project Support Units. • Communication - Excellent communication skills, including good command of English language. • Results Oriented - Demonstrated ability to deliver results to the appropriate quality and timeline metrics. • IT Skills - Strong software and computer skills, including Microsoft Office applications. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation, Ownership). IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 04, 2025
Full time
Job Overview Provide oversight and leadership to Senior Global Trial managers (SGTMs) for project productivity, delivery and quality resulting in strong financial performance and customer satisfaction. Work with Clinical teams to focus on leveraging deep therapeutic expertise and IQVIA solutions to drive operational excellence and strategic leadership with our customers. Direct and manage an assigned team of clinical leads who lead or support studies or programs to make sure quality, time and budget deliverables are met to the Sponsor's satisfaction and in accordance with Standard Operating Procedures (SOPs), policies and practices. Ensure Clinical leads are trained and individual development is aligned and in place to meet project and organizational needs. Attract, develop and retain talent. Essential Functions • Ensure clinical delivery of assigned projects in compliance with regulatory requirements (International Conference on Harmonization (ICH)-Good Clinical Practice (GCP), protocol), customer requirements (contract), and internal requirements (policies, Standard Operating Procedures (SOPs), project plans). Ensure all Clinical Leads (CLs) obtain Fundamental Good Clinical Practices (GCP) accreditation during a two year cycle. • Actively engage with SGTMs to review project performance and deliverables. Address performance issues and/or escalations by working to create action/recovery plans. Ensure compliance to the Clinical Leads (CL) metrics dashboard of all direct reports. Foster an environment where lessons learned are shared within the team. • Ensure compliance on the overall Risk Management process including risks that are escalating into issues. Work with SGTMs on identification of risks that can lead to processes improvement/standardization across the organization. • Ensure compliance to quality management processes that apply to all projects. Support quality initiatives and ensure quality metrics are met at all times. • Mentor SGTMs to manage clinical aspects of Project Finances, Support to understand the scope of clinical delivery and create plans to deliver against this scope and to monitor and manage changes against baseline and identify additional service opportunities or out of scope work. • Coach SGTMs to identify Out of Scope items, discuss impact and proactively suggest remediation plans when considering risks/delays and to determine appropriate action. Discuss and promote proactive identification of milestone risks by SGTMs • Actively review project level clinical metrics with SGTMs to ensure compliance and accuracy of data. Support SGTMs during Project Review Meetings . Ensure compliance to all critical data fields within Project Management systems/ applicable trackers. Coach SGTMs on running and reviewing various project reports • Resourcing and Talent planning of the SGTM team. Manage the team at project level to successfully deliver the project through the establishment of high-quality operational plans and guidance as well as project related trainings. • Conduct progress reviews and evaluations in addition to create contingency plans to mitigate project, program-level and enterprise risks. • Mentor SGTMs for further development and ensure they follow an Individual development plan. Qualifications • Bachelor's Degree Bachelor's Degree in life sciences or related field required Req • Requires 10 years of clinical research experience including 6 years leadership experience, multi-regional and global focus or equivalent combination of education, training and experience. • Requires broad management knowledge to lead cross-regional teams, and well as the ability to influence others outside of own job area regarding policies, procedures, and goals. • Knowledge of clinical trials - In depth knowledge and skill in applying, applicable clinical research regulatory requirements i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. Strong understanding of the Clinical Research Industry and the relevant environments in which it operates.; • People Management - Proven ability to manage a team and work alongside others in a global environment to deliver results whilst meeting quality and timeline metrics. Provides others with a clear direction, delegates work appropriately and fairly, motivates and empowers others, monitors/manages performance and provides feedback and coaching, recruits, develops and retains staff of a high caliber. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues • Collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. Ability to establish and maintain effective working relationships with coworkers, managers and clients. • Leadership - Ability to successfully manage competing priorities. Excellent customer service skills and demonstrated ability to understand customer needs, have difficult conversations with internal stakeholders and customers as well as negotiate solutions. Good judgment and decision making skills. • Organization - Strong presentation skills. Strong organizational and problem-solving skills. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. Strong understanding of other IQVIA functions and their inter-relationship with Project Support Units. • Communication - Excellent communication skills, including good command of English language. • Results Oriented - Demonstrated ability to deliver results to the appropriate quality and timeline metrics. • IT Skills - Strong software and computer skills, including Microsoft Office applications. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation, Ownership). IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Principal Backend Developer (C# / .NET / Playwright) The Opportunity This is a career-defining role for a Principal Backend Developer who wants to be at the forefront of a growing SaaS organisation. You'll be joining a company that's scaling rapidly, building innovative products that make a real difference to its customers. This role offers the chance to take ownership of backend systems, shape best practice, and mentor the next generation of engineers. The Role You'll provide technical leadership across backend development, ensuring systems are robust, scalable, and future-proof. Working closely with product owners, testers, and front-end teams, you'll bring engineering excellence into every decision. With a stack centred on C#, .NET, cloud services, and automation frameworks, you'll be both hands-on in coding and guiding others to deliver their best work. Day-to-day responsibilities Architect and build scalable backend services in C# / .NET Drive adoption of clean coding practices, design patterns, and SOLID principles Mentor engineers, fostering a culture of growth, learning, and high performance Collaborate with product owners to refine requirements and translate them into technical solutions Integrate automation testing (Playwright) and CI/CD pipelines to ensure code quality Lead technical discussions, setting direction on tools, frameworks, and approaches Troubleshoot and resolve complex technical challenges across backend services Optimise system performance and ensure resilience across platforms Review code and guide engineering standards across the team Contribute to product strategy by aligning technical roadmaps with business goals What you bring to the team Strong experience developing backend systems with C# and .NET Deep knowledge of cloud environments (Azure preferred) Experience in designing APIs and microservices at scale Solid understanding of automation testing tools (Playwright desirable) Leadership experience - mentoring, coaching, and guiding engineering teams Strong problem-solving skills with an eye for performance optimisation Enthusiasm for delivering quality solutions in a SaaS environment Send your CV now to 50249MS INDMANS
Sep 04, 2025
Full time
Principal Backend Developer (C# / .NET / Playwright) The Opportunity This is a career-defining role for a Principal Backend Developer who wants to be at the forefront of a growing SaaS organisation. You'll be joining a company that's scaling rapidly, building innovative products that make a real difference to its customers. This role offers the chance to take ownership of backend systems, shape best practice, and mentor the next generation of engineers. The Role You'll provide technical leadership across backend development, ensuring systems are robust, scalable, and future-proof. Working closely with product owners, testers, and front-end teams, you'll bring engineering excellence into every decision. With a stack centred on C#, .NET, cloud services, and automation frameworks, you'll be both hands-on in coding and guiding others to deliver their best work. Day-to-day responsibilities Architect and build scalable backend services in C# / .NET Drive adoption of clean coding practices, design patterns, and SOLID principles Mentor engineers, fostering a culture of growth, learning, and high performance Collaborate with product owners to refine requirements and translate them into technical solutions Integrate automation testing (Playwright) and CI/CD pipelines to ensure code quality Lead technical discussions, setting direction on tools, frameworks, and approaches Troubleshoot and resolve complex technical challenges across backend services Optimise system performance and ensure resilience across platforms Review code and guide engineering standards across the team Contribute to product strategy by aligning technical roadmaps with business goals What you bring to the team Strong experience developing backend systems with C# and .NET Deep knowledge of cloud environments (Azure preferred) Experience in designing APIs and microservices at scale Solid understanding of automation testing tools (Playwright desirable) Leadership experience - mentoring, coaching, and guiding engineering teams Strong problem-solving skills with an eye for performance optimisation Enthusiasm for delivering quality solutions in a SaaS environment Send your CV now to 50249MS INDMANS
We're hiring: Customer Success Lead - UK £60,000 3-4 days a week in London My client is on a mission to reinvent business banking in the UK Backed by top global VCs and fresh from transforming payments, they are now expanding into the UK and need a Customer Success Lead to shape the journey. You'll: Build & lead their UK Customer Success team Own the customer journey from onboarding to retention Drive regulatory excellence (FCA, Consumer Duty, GDPR) Be the voice of the customer across the business You are: 5+ years in fintech/financial services success or account mgmt Experienced team leader Strong communicator & problem solver Comfortable in a fast-paced, high-growth environment Why join? Competitive salary + equity, hybrid work, and the chance to shape fintech from the ground up in the UK. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Sep 04, 2025
Full time
We're hiring: Customer Success Lead - UK £60,000 3-4 days a week in London My client is on a mission to reinvent business banking in the UK Backed by top global VCs and fresh from transforming payments, they are now expanding into the UK and need a Customer Success Lead to shape the journey. You'll: Build & lead their UK Customer Success team Own the customer journey from onboarding to retention Drive regulatory excellence (FCA, Consumer Duty, GDPR) Be the voice of the customer across the business You are: 5+ years in fintech/financial services success or account mgmt Experienced team leader Strong communicator & problem solver Comfortable in a fast-paced, high-growth environment Why join? Competitive salary + equity, hybrid work, and the chance to shape fintech from the ground up in the UK. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Adullam Homes Housing Association Limited
Sheffield, Yorkshire
A fulfilling and exciting opportunity available for a Team Leader to join our Association. The Team Leader will be based in our offices in Sheffield. Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. Purpose of the role This is a key post contributing to the management and delivery of Adullam's housing and estate management service to its residents. Working within Association's corporate aims and objectives you will deliver a customer focussed service. You will be expected to contribute to the maintenance and development of the Association's values, culture and ethos. Adullam offers the following benefits: Salary £26,910.18 per annum dependent on experience for 37.5 hours per week Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year) Training and career advancement Discounted Goods and services Pension Access to Westfield Health and Westfield Rewards/Discounts Life Assurance (4x Basic annual salary from the start of employment) Multidimensional wellbeing programmes and family-friendly policies for staff Refer a friend policy We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.
Sep 04, 2025
Full time
A fulfilling and exciting opportunity available for a Team Leader to join our Association. The Team Leader will be based in our offices in Sheffield. Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. Purpose of the role This is a key post contributing to the management and delivery of Adullam's housing and estate management service to its residents. Working within Association's corporate aims and objectives you will deliver a customer focussed service. You will be expected to contribute to the maintenance and development of the Association's values, culture and ethos. Adullam offers the following benefits: Salary £26,910.18 per annum dependent on experience for 37.5 hours per week Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year) Training and career advancement Discounted Goods and services Pension Access to Westfield Health and Westfield Rewards/Discounts Life Assurance (4x Basic annual salary from the start of employment) Multidimensional wellbeing programmes and family-friendly policies for staff Refer a friend policy We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.
About Us: At Carrier, we are the world leader in healthy, safe, sustainable, and intelligent building and cold chain solutions, with our customers at the heart of everything we do. SLD Pumps & Power, a Carrier company, is one of the UK's leading suppliers of pumps and generator rental equipment. About the role: We are currently recruiting an experienced Service Engineer/Service Technician to join our team at our depot in Walsall. This role is both a depot and field-based role covering operations across the West Midlands. This is an excellent opportunity for a mechanically skilled engineer with diesel engine experience looking to develop their career. What you'll be doing: Service, maintain, and repair pumps, generators, and diesel-powered equipment in both depot and field-based environments. Prepare and inspect equipment at the depot to ensure it is fully operational before deployment. Carry out major overhauls and refurbishments of end-of-life equipment. Diagnose faults and perform repairs to minimise equipment downtime. Collaborate effectively with the service team, hire controller, and foreman to ensure smooth operations. Ensure compliance with Health & Safety regulations and company policies at all times. Maintain a clean and organised working environment, ensuring all equipment meets safety and quality standards. You'll have: Mechanical experience, with working with plant equipment, pumps, generators, and diesel engines. Good working knowledge of EHSQ Relevant qualifications such as NVQ Level 3, an M&E related apprenticeship or equivalent. Full UK Driving licence Our benefits Competitive salary package (Negotiable DOE) Enhanced payments through overtime and on-call Company Vehicle 25 Days Holiday + bank holiday + holiday purchase scheme Company Pension Great career progression opportunities, development and continuous training offered Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Sep 04, 2025
Full time
About Us: At Carrier, we are the world leader in healthy, safe, sustainable, and intelligent building and cold chain solutions, with our customers at the heart of everything we do. SLD Pumps & Power, a Carrier company, is one of the UK's leading suppliers of pumps and generator rental equipment. About the role: We are currently recruiting an experienced Service Engineer/Service Technician to join our team at our depot in Walsall. This role is both a depot and field-based role covering operations across the West Midlands. This is an excellent opportunity for a mechanically skilled engineer with diesel engine experience looking to develop their career. What you'll be doing: Service, maintain, and repair pumps, generators, and diesel-powered equipment in both depot and field-based environments. Prepare and inspect equipment at the depot to ensure it is fully operational before deployment. Carry out major overhauls and refurbishments of end-of-life equipment. Diagnose faults and perform repairs to minimise equipment downtime. Collaborate effectively with the service team, hire controller, and foreman to ensure smooth operations. Ensure compliance with Health & Safety regulations and company policies at all times. Maintain a clean and organised working environment, ensuring all equipment meets safety and quality standards. You'll have: Mechanical experience, with working with plant equipment, pumps, generators, and diesel engines. Good working knowledge of EHSQ Relevant qualifications such as NVQ Level 3, an M&E related apprenticeship or equivalent. Full UK Driving licence Our benefits Competitive salary package (Negotiable DOE) Enhanced payments through overtime and on-call Company Vehicle 25 Days Holiday + bank holiday + holiday purchase scheme Company Pension Great career progression opportunities, development and continuous training offered Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Job Overview Core member of the Clinical Trial Team (CTT), independently managing all vendor-related aspects of global clinical trial(s) to deliver study outcomes within schedule, budget, quality/compliance and performance standards. Accountable for vendor service delivery at study level. Collaborates closely with the Vendor Start-up Manager (VSM) for selected services (central labs, electronic clinical outcomes assessment/electronic patient reported outcomes (eCOA/ePRO), interactive response technology (IRT), cardiac and respiratory diagnostics, patient recruitment and retention (PR&R), and imaging reading) during study start-up, and leverages effectively their technical and study start-up (SSU) expertise to ensure a timely study start-up. Proactively manages vendor-related risks and potential issues. Implements global vendor strategy and if required, escalates vendor issues to the VSM while keeping Vendor Program Leads informed about risks, issues, and study progress. Oversees vendor compliance at study level. Essential Functions Accountable for all vendor related operational trial deliverables, according to timelines, budget, operational procedures, quality/compliance and performance standards. Collaborates with the VSM for the VSM's category specific responsibilities. Responsible for all activities for which no VSM is assigned with, and for all of the service deliveries after Study Start-up when the VSM is no longer assigned to the study. Assigned responsibilities can include but are not limited to: • Close interaction and collaboration with study team lead and study team members during study lifetime • Review of vendor related protocol sections during protocol development • Collaborate with Vendor startup manager to the development of Study Specification Worksheet (SSW) to facilitate bid process. If no VSM is assigned to the category, drive the SSW completion. • Manages interface with vendors in cooperation with vendor partner functions • Quote/proposal review in collaboration with procurement, support contract negotiations, if required • Contributes to the development of vendor contract amendments • Accountable for vendor cost control, budget review, invoice reconciliation and PO close-out • Vendor service excellence at study level, ensures vendors meet quality and service level standards in their service delivery for the trial • Covers all vendor activities after study start-up and all categories not covered by VSMs during start-up • Initiates/co-ordinates vendor kick-off meeting for categories not covered by VSMs • Attends vendor kick-off meeting for VSM supported categories • Optimizing a frontloaded and timely study-start-up process, manages vendor-related activities for DB go live • Performs user-acceptance testing (UAT) for eCOA and IRT • Drives and monitors central vendor-related activities for site activation, compiles Final Protocol Package (FPP) required documents centrally, monitors site activation progress and addresses related issues and risk • Creates and maintains vendor-related risk maps with contingency plan for documentation in FIRST • Manages system and portal user access for vendor, sponsor and site staff, maintain access logs • Uses Unified Vendor Portal (UVP) to manage vendor • Uses Clinical Insights to manage vendors and to achieve site readiness timelines • Plans and tracks supply delivery to sites and return of equipment from sites • Interacts and collaborates with Data Ops, reviews vendor-related cycle times (e.g. DTS finalization, data transfers, DBL) • Acts as escalation point for vendor-related query management • Follow-up with countries and hubs for their vendor-related risks and issues • Document issues identified with vendor oversight/performance in FIRST tool and implements and monitors corrective action Qualifications • Bachelor's Degree Life sciences or related field Req • Requires advanced knowledge of job area, and broad knowledge of a other related job areas, typically obtained through advanced education combined with experience. Req • Requires 10 years clinical research experience including 6 years of project management experience or equivalent combination of education, training and experience. Req • Knowledge of clinical trials - Knowledge of clinical trial conduct and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge, therapeutic knowledge desired. Good understanding of the competitive environment and how to communicate/demonstrate value through IQVIA solutions. • Proven track record managing complex studies • Very good knowledge of clinical trial design and mapping to supplier requirements • Thorough and technical understanding of specifications for supplier provided services • User Acceptance testing for eCOA and IRT • Site collaboration and site activation • Vendor management; outsourcing, contracting, sourcing, of clinical services • Communication - Strong written and verbal communication skills including good command of English language Strong presentation skills. Requires strong negotiation and customer management skills. • Problem solving - Strong problem solving skills. • Leadership - Ability to work through others to deliver results to the appropriate quality and timeline metrics, monitoring/managing performance and providing feedback, experience productively partnering cross functionally and with customers to advance work effectively and efficiently. Ability to make decisions, bringing clarity to disparate information to inform actions and drive results. • Organisation - Planning, time management and prioritization skills Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances. • Prioritisation - Ability to handle conflicting priorities. Ability to work strategically to realize project goals, identifying and developing positive and compelling visions for the successful delivery of the project. • Quality - Attention to detail and accuracy in work. • Quality - Results-oriented approach to work delivery and output. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. • IT skills - Good software and computer skills, including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint. • Collaboration - Ability to establish and maintain effective working relationships with co-workers, managers and clients. Excellent customer service skills and demonstrated ability to understand customer needs. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues. • Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences Good understanding of other IQVIA functions and their inter-relationship with Project Leadership. • Finances - Good understanding Please note this role is not eligible for the UK visa sponsorship. of project financials including experience managing, contractual obligations and implications. • Audit & inspection readiness and management • Comfort with Ambiguity; Ability to maintain productivity and focus when goals, roles, or processes are not clearly defined. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation and Ownership). Please note this role is not eligible for the UK visa sponsorship. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 04, 2025
Full time
Job Overview Core member of the Clinical Trial Team (CTT), independently managing all vendor-related aspects of global clinical trial(s) to deliver study outcomes within schedule, budget, quality/compliance and performance standards. Accountable for vendor service delivery at study level. Collaborates closely with the Vendor Start-up Manager (VSM) for selected services (central labs, electronic clinical outcomes assessment/electronic patient reported outcomes (eCOA/ePRO), interactive response technology (IRT), cardiac and respiratory diagnostics, patient recruitment and retention (PR&R), and imaging reading) during study start-up, and leverages effectively their technical and study start-up (SSU) expertise to ensure a timely study start-up. Proactively manages vendor-related risks and potential issues. Implements global vendor strategy and if required, escalates vendor issues to the VSM while keeping Vendor Program Leads informed about risks, issues, and study progress. Oversees vendor compliance at study level. Essential Functions Accountable for all vendor related operational trial deliverables, according to timelines, budget, operational procedures, quality/compliance and performance standards. Collaborates with the VSM for the VSM's category specific responsibilities. Responsible for all activities for which no VSM is assigned with, and for all of the service deliveries after Study Start-up when the VSM is no longer assigned to the study. Assigned responsibilities can include but are not limited to: • Close interaction and collaboration with study team lead and study team members during study lifetime • Review of vendor related protocol sections during protocol development • Collaborate with Vendor startup manager to the development of Study Specification Worksheet (SSW) to facilitate bid process. If no VSM is assigned to the category, drive the SSW completion. • Manages interface with vendors in cooperation with vendor partner functions • Quote/proposal review in collaboration with procurement, support contract negotiations, if required • Contributes to the development of vendor contract amendments • Accountable for vendor cost control, budget review, invoice reconciliation and PO close-out • Vendor service excellence at study level, ensures vendors meet quality and service level standards in their service delivery for the trial • Covers all vendor activities after study start-up and all categories not covered by VSMs during start-up • Initiates/co-ordinates vendor kick-off meeting for categories not covered by VSMs • Attends vendor kick-off meeting for VSM supported categories • Optimizing a frontloaded and timely study-start-up process, manages vendor-related activities for DB go live • Performs user-acceptance testing (UAT) for eCOA and IRT • Drives and monitors central vendor-related activities for site activation, compiles Final Protocol Package (FPP) required documents centrally, monitors site activation progress and addresses related issues and risk • Creates and maintains vendor-related risk maps with contingency plan for documentation in FIRST • Manages system and portal user access for vendor, sponsor and site staff, maintain access logs • Uses Unified Vendor Portal (UVP) to manage vendor • Uses Clinical Insights to manage vendors and to achieve site readiness timelines • Plans and tracks supply delivery to sites and return of equipment from sites • Interacts and collaborates with Data Ops, reviews vendor-related cycle times (e.g. DTS finalization, data transfers, DBL) • Acts as escalation point for vendor-related query management • Follow-up with countries and hubs for their vendor-related risks and issues • Document issues identified with vendor oversight/performance in FIRST tool and implements and monitors corrective action Qualifications • Bachelor's Degree Life sciences or related field Req • Requires advanced knowledge of job area, and broad knowledge of a other related job areas, typically obtained through advanced education combined with experience. Req • Requires 10 years clinical research experience including 6 years of project management experience or equivalent combination of education, training and experience. Req • Knowledge of clinical trials - Knowledge of clinical trial conduct and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge, therapeutic knowledge desired. Good understanding of the competitive environment and how to communicate/demonstrate value through IQVIA solutions. • Proven track record managing complex studies • Very good knowledge of clinical trial design and mapping to supplier requirements • Thorough and technical understanding of specifications for supplier provided services • User Acceptance testing for eCOA and IRT • Site collaboration and site activation • Vendor management; outsourcing, contracting, sourcing, of clinical services • Communication - Strong written and verbal communication skills including good command of English language Strong presentation skills. Requires strong negotiation and customer management skills. • Problem solving - Strong problem solving skills. • Leadership - Ability to work through others to deliver results to the appropriate quality and timeline metrics, monitoring/managing performance and providing feedback, experience productively partnering cross functionally and with customers to advance work effectively and efficiently. Ability to make decisions, bringing clarity to disparate information to inform actions and drive results. • Organisation - Planning, time management and prioritization skills Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances. • Prioritisation - Ability to handle conflicting priorities. Ability to work strategically to realize project goals, identifying and developing positive and compelling visions for the successful delivery of the project. • Quality - Attention to detail and accuracy in work. • Quality - Results-oriented approach to work delivery and output. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. • IT skills - Good software and computer skills, including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint. • Collaboration - Ability to establish and maintain effective working relationships with co-workers, managers and clients. Excellent customer service skills and demonstrated ability to understand customer needs. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues. • Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences Good understanding of other IQVIA functions and their inter-relationship with Project Leadership. • Finances - Good understanding Please note this role is not eligible for the UK visa sponsorship. of project financials including experience managing, contractual obligations and implications. • Audit & inspection readiness and management • Comfort with Ambiguity; Ability to maintain productivity and focus when goals, roles, or processes are not clearly defined. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation and Ownership). Please note this role is not eligible for the UK visa sponsorship. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
International Payroll Advisor Because we strive to put people first. Culture, our way. Payroll at Primark What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best Let's talk lifestyle: pension, 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Do as an International Payroll Advisor As part of our wider Payroll team, you will utilise your expertise and engage with an amazing and inclusive group of colleagues and leaders, learn and innovate, have a huge impact, and have a great time doing it. In this role, you will need to confidently work to tight deadlines, enjoy working in a fast-paced, dynamic environment and deliver exceptional customer service. As part of the Primark Finance Payroll team, you will be joining a fast-paced, commercial environment, with the opportunity to work with key stakeholders across the Primark business. This role is ideal for someone looking to take their next step with the proven experience you have accumulated. Duties & Responsibilities Preparation and checking of high-volume payrolls to help ensure that employees are paid accurately and on time. Working flexibly to set deadline (e.g. weekly, four weekly). Following detailed payroll checking procedures across all areas such as report production, payroll checking and corrections, sickness processing etc. Maintain an allocation of stores by processing information received from People and Culture teams and providing an excellent service to all our customers. Learning and applying local country legislation and Primark rules on calculating and entering company & statutory payments. Administration of new starters and leavers. Learning to calculate small numbers of manual payments and repayments. Support team members on tasks and projects. Learning new tasks associated with payroll processing and systems with a view to role development, and in due course taking on additional responsibility for other tasks performed by the team. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 2-3 Years' experience in a Payroll position. CIPP or equivalent Payroll Technician Certificate. A competent team player with a positive attitude. Organised with excellent attention to detail. Effective planning and organisation skills, ability to plan and prioritise work schedule and work within agreed timescales. Strong verbal and written communication skills. Motivated by ensuring high standards of performance and quality of work achieved. Able to work in a fast-paced, collaborative environment whilst maintaining accuracy. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. 141519BR Employee - Permanent
Sep 04, 2025
Full time
International Payroll Advisor Because we strive to put people first. Culture, our way. Payroll at Primark What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best Let's talk lifestyle: pension, 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Do as an International Payroll Advisor As part of our wider Payroll team, you will utilise your expertise and engage with an amazing and inclusive group of colleagues and leaders, learn and innovate, have a huge impact, and have a great time doing it. In this role, you will need to confidently work to tight deadlines, enjoy working in a fast-paced, dynamic environment and deliver exceptional customer service. As part of the Primark Finance Payroll team, you will be joining a fast-paced, commercial environment, with the opportunity to work with key stakeholders across the Primark business. This role is ideal for someone looking to take their next step with the proven experience you have accumulated. Duties & Responsibilities Preparation and checking of high-volume payrolls to help ensure that employees are paid accurately and on time. Working flexibly to set deadline (e.g. weekly, four weekly). Following detailed payroll checking procedures across all areas such as report production, payroll checking and corrections, sickness processing etc. Maintain an allocation of stores by processing information received from People and Culture teams and providing an excellent service to all our customers. Learning and applying local country legislation and Primark rules on calculating and entering company & statutory payments. Administration of new starters and leavers. Learning to calculate small numbers of manual payments and repayments. Support team members on tasks and projects. Learning new tasks associated with payroll processing and systems with a view to role development, and in due course taking on additional responsibility for other tasks performed by the team. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 2-3 Years' experience in a Payroll position. CIPP or equivalent Payroll Technician Certificate. A competent team player with a positive attitude. Organised with excellent attention to detail. Effective planning and organisation skills, ability to plan and prioritise work schedule and work within agreed timescales. Strong verbal and written communication skills. Motivated by ensuring high standards of performance and quality of work achieved. Able to work in a fast-paced, collaborative environment whilst maintaining accuracy. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. 141519BR Employee - Permanent
Finance Manager -IT Consultancy, Managed Service Provider (MSP), IT Consultancy. We are seeking an experienced Financial Analyst to lead a team of 4 sales and finance analysts, working for an established technology consultancy based in Weybridge, Surrey. The successful candidate will be responsible for understanding the company's internal solutions, pricing structures, and sales targets, setting up project profitability evaluation processes, analysing financials for various projects, providing expert guidance on strategic planning matters, actively engaging with project managers to ensure effective sales activities, supporting subsidiary strategy committees with project profit simulations, training team members, managing accounts receivable and monitoring payment collections, overseeing monthly billing and cost recognition/accruals, forecasting monthly/yearly sales and profit plans, collaborating with other departments to resolve sales-related issues, managing customer and vendor contracts and conducting internal audits of ICFR control processes. The role is being offered a 12 month Fixed Term Contract, hybrid working (up to 3 days per week in Weybridge.) Key Accountabilities: Understand company's internal solutions and pricing structure. Lead a team of four sales and finance analysts. Setup project profitability evaluation processes. Analyse financials for various projects. Provide expert guidance on strategic planning matters. Actively engage with Project Managers to ensure effective sales activities. Support subsidiary strategy committee with project profit simulations. Train team members, including creating job manuals and closing checklists. Manage accounts receivable and monitor payment collection process. Oversee timely and accurate completion of monthly billing. Create various reports based on sales/profit information. Oversee cost process and accurate cost recognition/accruals. Forecast monthly/yearly sales and profit plans. Collaborate with other departments to resolve sales-related issues. Customer and vendor contract management. Conduct internal audit - ICFR Control Process Review and Evaluation. Qualifications: Bachelor's Degree in Finance, Accounting, or related field. Minimum 5 years' experience in Financial Analysis or similar role. Proven leadership experience Strong analytical skills with attention to detail. Excellent communication and interpersonal skills. (Must have) proficiency in Microsoft Excel including Pivot Tables and vlookup. Experience with ERP Systems (SAP, Salesforce, etc) preferred. *Full right to work in the UK required* If your profile matches the above and you'd like to find out more, please apply with your up to date CV.
Sep 04, 2025
Finance Manager -IT Consultancy, Managed Service Provider (MSP), IT Consultancy. We are seeking an experienced Financial Analyst to lead a team of 4 sales and finance analysts, working for an established technology consultancy based in Weybridge, Surrey. The successful candidate will be responsible for understanding the company's internal solutions, pricing structures, and sales targets, setting up project profitability evaluation processes, analysing financials for various projects, providing expert guidance on strategic planning matters, actively engaging with project managers to ensure effective sales activities, supporting subsidiary strategy committees with project profit simulations, training team members, managing accounts receivable and monitoring payment collections, overseeing monthly billing and cost recognition/accruals, forecasting monthly/yearly sales and profit plans, collaborating with other departments to resolve sales-related issues, managing customer and vendor contracts and conducting internal audits of ICFR control processes. The role is being offered a 12 month Fixed Term Contract, hybrid working (up to 3 days per week in Weybridge.) Key Accountabilities: Understand company's internal solutions and pricing structure. Lead a team of four sales and finance analysts. Setup project profitability evaluation processes. Analyse financials for various projects. Provide expert guidance on strategic planning matters. Actively engage with Project Managers to ensure effective sales activities. Support subsidiary strategy committee with project profit simulations. Train team members, including creating job manuals and closing checklists. Manage accounts receivable and monitor payment collection process. Oversee timely and accurate completion of monthly billing. Create various reports based on sales/profit information. Oversee cost process and accurate cost recognition/accruals. Forecast monthly/yearly sales and profit plans. Collaborate with other departments to resolve sales-related issues. Customer and vendor contract management. Conduct internal audit - ICFR Control Process Review and Evaluation. Qualifications: Bachelor's Degree in Finance, Accounting, or related field. Minimum 5 years' experience in Financial Analysis or similar role. Proven leadership experience Strong analytical skills with attention to detail. Excellent communication and interpersonal skills. (Must have) proficiency in Microsoft Excel including Pivot Tables and vlookup. Experience with ERP Systems (SAP, Salesforce, etc) preferred. *Full right to work in the UK required* If your profile matches the above and you'd like to find out more, please apply with your up to date CV.
International Payroll Advisor Because we strive to put people first. Culture, our way. Payroll at Primark What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best Let's talk lifestyle: pension, 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Do as an International Payroll Advisor As part of our wider Payroll team, you will utilise your expertise and engage with an amazing and inclusive group of colleagues and leaders, learn and innovate, have a huge impact, and have a great time doing it. In this role, you will need to confidently work to tight deadlines, enjoy working in a fast-paced, dynamic environment and deliver exceptional customer service. As part of the Primark Finance Payroll team, you will be joining a fast-paced, commercial environment, with the opportunity to work with key stakeholders across the Primark business. This role is ideal for someone looking to take their next step with the proven experience you have accumulated. Duties & Responsibilities Preparation and checking of high-volume payrolls to help ensure that employees are paid accurately and on time. Working flexibly to set deadline (e.g. weekly, four weekly). Following detailed payroll checking procedures across all areas such as report production, payroll checking and corrections, sickness processing etc. Maintain an allocation of stores by processing information received from People and Culture teams and providing an excellent service to all our customers. Learning and applying local country legislation and Primark rules on calculating and entering company & statutory payments. Administration of new starters and leavers. Learning to calculate small numbers of manual payments and repayments. Support team members on tasks and projects. Learning new tasks associated with payroll processing and systems with a view to role development, and in due course taking on additional responsibility for other tasks performed by the team. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 2-3 Years' experience in a Payroll position. CIPP or equivalent Payroll Technician Certificate. A competent team player with a positive attitude. Organised with excellent attention to detail. Effective planning and organisation skills, ability to plan and prioritise work schedule and work within agreed timescales. Strong verbal and written communication skills. Motivated by ensuring high standards of performance and quality of work achieved. Able to work in a fast-paced, collaborative environment whilst maintaining accuracy. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. 141519BR Employee - Permanent
Sep 04, 2025
Full time
International Payroll Advisor Because we strive to put people first. Culture, our way. Payroll at Primark What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best Let's talk lifestyle: pension, 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Do as an International Payroll Advisor As part of our wider Payroll team, you will utilise your expertise and engage with an amazing and inclusive group of colleagues and leaders, learn and innovate, have a huge impact, and have a great time doing it. In this role, you will need to confidently work to tight deadlines, enjoy working in a fast-paced, dynamic environment and deliver exceptional customer service. As part of the Primark Finance Payroll team, you will be joining a fast-paced, commercial environment, with the opportunity to work with key stakeholders across the Primark business. This role is ideal for someone looking to take their next step with the proven experience you have accumulated. Duties & Responsibilities Preparation and checking of high-volume payrolls to help ensure that employees are paid accurately and on time. Working flexibly to set deadline (e.g. weekly, four weekly). Following detailed payroll checking procedures across all areas such as report production, payroll checking and corrections, sickness processing etc. Maintain an allocation of stores by processing information received from People and Culture teams and providing an excellent service to all our customers. Learning and applying local country legislation and Primark rules on calculating and entering company & statutory payments. Administration of new starters and leavers. Learning to calculate small numbers of manual payments and repayments. Support team members on tasks and projects. Learning new tasks associated with payroll processing and systems with a view to role development, and in due course taking on additional responsibility for other tasks performed by the team. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 2-3 Years' experience in a Payroll position. CIPP or equivalent Payroll Technician Certificate. A competent team player with a positive attitude. Organised with excellent attention to detail. Effective planning and organisation skills, ability to plan and prioritise work schedule and work within agreed timescales. Strong verbal and written communication skills. Motivated by ensuring high standards of performance and quality of work achieved. Able to work in a fast-paced, collaborative environment whilst maintaining accuracy. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. 141519BR Employee - Permanent
