Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details
Sep 04, 2025
Full time
Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details
Senior Communications Officer Salary : Banding Level 3 £31,000 - £35,000 Contract : Permanent / Working hours: Full time Location : Taunton, Somerset - Opportunity for Hybrid working As Senior Communications Officer, you will be working closely with the Head of Marketing Communications to help plan, create and deliver, with the help of specialists across teams, the Trust s annual communication plan. You ll be responsible for leading communications projects, campaigns and day-to-day activities. You will be delivering creative content and marketing across a range of platforms - both digital and offline that support the Trust s Wilder 2030 strategy and showcases the Trust s work. This will result in bringing nature s story to life in order to expand the charity s reach into new and wider audiences and bringing new supporters on board. You will be able to think creatively, within a fast-paced environment where no day is the same, as well as be comfortable delivering key tasks and mucking in when all hands are needed on deck. You will be comfortable with the relevant platform analytics to report on progress against agreed key performance indicators. This senior role is for a highly creative, confident, robust and professional communications individual, who will be working closely with the Head of Marketing Communications and wider team to help plan, create and activate the Trust s annual communication plan. You will: Deliver creative communications activities and branded digital content campaigns across the Trust s key communications channels to increase the Trust s reach, develop new audiences and convert initial awareness of SWT into measurable engagement/action for nature. Devise a plan with tactics to grow the Trust s key communications channels and digital communities and increase engagement using engaging and dynamic content. Provide communications support and project management for a range of exciting projects and campaigns across the whole organisation, liaising with the internal Directorate teams to do so Liaise with the central Wildlife Trust (RSWT) team on national campaigns and communications. Track analytics and create regular reports detailing effectiveness of communications campaigns and our digital channels. Day to day guidance and project oversight for the wider communications team to support them to deliver a high-quality service to the wider organisation and inspire innovation and improvement in all that the team delivers. Job Description Key Responsibilities and Tasks Responsibility 1 : Leading Digital Channels Designing and implementation of SWT s digital and social media content plan (for both paid and organic content) with the support of the Content & Communications Officer, ensuring it complements the Trust s overall Wilder Somerset 2030 strategic goals and objectives, marketing plans, key campaigns, engagement and fundraising activity. Driving the high performance and growth of SWT s social channels ensuring increasing engagement and reach. Working with and supporting the Content & Communications Officer to create a calendar of high-quality engaging, range of content for sharing across internal and external marketing communications channels in support of the strategic vision, ensuring consistency in terms of tone of voice, branding, messaging and frequency of communications across all key channels. The Senior Communications Officer s social media content plan will aim to grow all SWT s social media and digital communities and increase organic engagement. Expanding reach to bring new supporters on board with the Trust s mission, to get involved with SWT s work across the county, take action for nature, and to grow membership and income. Working closely with the Website & Email Lead to understand and optimise user journeys and conversions between social channels and the website, and providing support and counsel to the Website & Email Lead with regards to the delivery of impactful email campaigns to support key integrated projects, campaigns and core strategy programmes. Also providing support and guidance on ensuring the website is as effective a channel as it should be as a central destination hub for social and digital journeys. Liaising with the Wildlife Trust (RSWT) central office to ensure central content and advocacy campaigns are delivered as agreed on local social channels with local messaging and that the Somerset message is clear, with the use of local case studies and stories. With the Content & Communications Officer, and liaising with external providers where necessary, providing brand design support for communications collateral, reports, newsletters, brochures, flyers, posters and presentations. Using appropriate software (e.g., Canva, Adobe, InDesign, Illustrator, Photoshop) for a range of audiences, creating templates where appropriate for internal staff to utilise to deliver small-scale projects independently. Responsibility 2 : Marketing & PR Marketing opportunities including a range of channels from print, media, events to paid online adverts. Developing strong relationships with local and national journalists and be the lead day-to-day SWT media contact for press enquiries, with the Content & Communications Officer taking on administrative press office tasks and handling some incoming queries. Recommending and developing feature ideas for key publications working up ideas with colleagues across the Trust, selling in stories, and coordinating the provision of spokespeople, background information and logistics. Working with, and providing guidance to the Content & Communications Officer, creating and distributing targeted press releases or media alerts where appropriate, following up with key media contacts to maximise coverage and amplify SWT s successes and impact. Be alert and responsive to the news agenda, keeping abreast of issues affecting the Trust and identifying PR opportunities and trends on social media that SWT can engage with, whilst also horizon planning for key contentious issues so as to provide PR support during crisis and major issues. Responsibility 3 : Project Management & Reporting With excellent project management and coordination skills you will work with internal stakeholders to design, coordinate and deliver bespoke plans to support a range of key projects across the year such as appeals, big events, campaigns and nature recovery projects. Working with the team to deliver any relevant communications training or resources to make available to staff. Supervising the monitoring and measurement of campaigns and their success, and reporting key KPIs to internal stakeholders on a monthly basis. Internal communications - updating the staff portal on Sharepoint with regards to communication assets, training and resources. Representing the Communications Team along with others across the Trust as part of the Trust s project management working group, feeding back on best practice and new innovations that result in a consistent approach to project management. We offer fantastic benefits of working for the Somerset Wildlife Trust including: 7% employer pension contribution Life insurance Flexible and agile working Wellbeing support Employee Assistance Program Diversity networks through RSWT/TWT Paid volunteer days Continuous Professional Development opportunities 33 days of holiday (25 + bank holidays) Staff social calendar and events The opportunity to make a real and positive difference to nature, communities, and the climate Closing date: Sunday 21 September 2025 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Somerset Wildlife Trust have an Equality, Diversity and Inclusion Plan and are committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed. No agencies please.
Sep 04, 2025
Full time
Senior Communications Officer Salary : Banding Level 3 £31,000 - £35,000 Contract : Permanent / Working hours: Full time Location : Taunton, Somerset - Opportunity for Hybrid working As Senior Communications Officer, you will be working closely with the Head of Marketing Communications to help plan, create and deliver, with the help of specialists across teams, the Trust s annual communication plan. You ll be responsible for leading communications projects, campaigns and day-to-day activities. You will be delivering creative content and marketing across a range of platforms - both digital and offline that support the Trust s Wilder 2030 strategy and showcases the Trust s work. This will result in bringing nature s story to life in order to expand the charity s reach into new and wider audiences and bringing new supporters on board. You will be able to think creatively, within a fast-paced environment where no day is the same, as well as be comfortable delivering key tasks and mucking in when all hands are needed on deck. You will be comfortable with the relevant platform analytics to report on progress against agreed key performance indicators. This senior role is for a highly creative, confident, robust and professional communications individual, who will be working closely with the Head of Marketing Communications and wider team to help plan, create and activate the Trust s annual communication plan. You will: Deliver creative communications activities and branded digital content campaigns across the Trust s key communications channels to increase the Trust s reach, develop new audiences and convert initial awareness of SWT into measurable engagement/action for nature. Devise a plan with tactics to grow the Trust s key communications channels and digital communities and increase engagement using engaging and dynamic content. Provide communications support and project management for a range of exciting projects and campaigns across the whole organisation, liaising with the internal Directorate teams to do so Liaise with the central Wildlife Trust (RSWT) team on national campaigns and communications. Track analytics and create regular reports detailing effectiveness of communications campaigns and our digital channels. Day to day guidance and project oversight for the wider communications team to support them to deliver a high-quality service to the wider organisation and inspire innovation and improvement in all that the team delivers. Job Description Key Responsibilities and Tasks Responsibility 1 : Leading Digital Channels Designing and implementation of SWT s digital and social media content plan (for both paid and organic content) with the support of the Content & Communications Officer, ensuring it complements the Trust s overall Wilder Somerset 2030 strategic goals and objectives, marketing plans, key campaigns, engagement and fundraising activity. Driving the high performance and growth of SWT s social channels ensuring increasing engagement and reach. Working with and supporting the Content & Communications Officer to create a calendar of high-quality engaging, range of content for sharing across internal and external marketing communications channels in support of the strategic vision, ensuring consistency in terms of tone of voice, branding, messaging and frequency of communications across all key channels. The Senior Communications Officer s social media content plan will aim to grow all SWT s social media and digital communities and increase organic engagement. Expanding reach to bring new supporters on board with the Trust s mission, to get involved with SWT s work across the county, take action for nature, and to grow membership and income. Working closely with the Website & Email Lead to understand and optimise user journeys and conversions between social channels and the website, and providing support and counsel to the Website & Email Lead with regards to the delivery of impactful email campaigns to support key integrated projects, campaigns and core strategy programmes. Also providing support and guidance on ensuring the website is as effective a channel as it should be as a central destination hub for social and digital journeys. Liaising with the Wildlife Trust (RSWT) central office to ensure central content and advocacy campaigns are delivered as agreed on local social channels with local messaging and that the Somerset message is clear, with the use of local case studies and stories. With the Content & Communications Officer, and liaising with external providers where necessary, providing brand design support for communications collateral, reports, newsletters, brochures, flyers, posters and presentations. Using appropriate software (e.g., Canva, Adobe, InDesign, Illustrator, Photoshop) for a range of audiences, creating templates where appropriate for internal staff to utilise to deliver small-scale projects independently. Responsibility 2 : Marketing & PR Marketing opportunities including a range of channels from print, media, events to paid online adverts. Developing strong relationships with local and national journalists and be the lead day-to-day SWT media contact for press enquiries, with the Content & Communications Officer taking on administrative press office tasks and handling some incoming queries. Recommending and developing feature ideas for key publications working up ideas with colleagues across the Trust, selling in stories, and coordinating the provision of spokespeople, background information and logistics. Working with, and providing guidance to the Content & Communications Officer, creating and distributing targeted press releases or media alerts where appropriate, following up with key media contacts to maximise coverage and amplify SWT s successes and impact. Be alert and responsive to the news agenda, keeping abreast of issues affecting the Trust and identifying PR opportunities and trends on social media that SWT can engage with, whilst also horizon planning for key contentious issues so as to provide PR support during crisis and major issues. Responsibility 3 : Project Management & Reporting With excellent project management and coordination skills you will work with internal stakeholders to design, coordinate and deliver bespoke plans to support a range of key projects across the year such as appeals, big events, campaigns and nature recovery projects. Working with the team to deliver any relevant communications training or resources to make available to staff. Supervising the monitoring and measurement of campaigns and their success, and reporting key KPIs to internal stakeholders on a monthly basis. Internal communications - updating the staff portal on Sharepoint with regards to communication assets, training and resources. Representing the Communications Team along with others across the Trust as part of the Trust s project management working group, feeding back on best practice and new innovations that result in a consistent approach to project management. We offer fantastic benefits of working for the Somerset Wildlife Trust including: 7% employer pension contribution Life insurance Flexible and agile working Wellbeing support Employee Assistance Program Diversity networks through RSWT/TWT Paid volunteer days Continuous Professional Development opportunities 33 days of holiday (25 + bank holidays) Staff social calendar and events The opportunity to make a real and positive difference to nature, communities, and the climate Closing date: Sunday 21 September 2025 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Somerset Wildlife Trust have an Equality, Diversity and Inclusion Plan and are committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed. No agencies please.
Business Support Officer/ Personal Assistant, Belfast, 3-6 Months with possible extension, £14.88 per hour Your new company A Public Sector Organisation based in Belfast City Centre are recruiting for a temporary Business Support Officer. This role will provide an administrative support function to the CEO. Your new role You will provide comprehensive administrative and business support to the Chief Executive and Senior Leadership Team. This pivotal role ensures the smooth operation of the Executive Office and contributes to the effective governance and strategic delivery of the organisation. Key Responsibilities Executive Support Deliver high-quality administrative support to the Chief Executive, including drafting correspondence, reports, and briefing papers using notes, research, and initiative.Manage the CEO's diary, coordinating meetings and engagements with internal and external stakeholders.Maintain efficient systems and procedures to support the smooth running of the Executive Office. Senior Leadership & Board SupportProvide administrative and business support to the Senior Management Team and Board, including preparing and formatting corporate documents.Support governance processes by assisting with Board and Committee activities as required. Meeting CoordinationLiaise with stakeholders to arrange and facilitate meetings and events.Coordinate the preparation, quality assurance, and distribution of meeting papers.Record and circulate accurate minutes and follow-up actions.Organise staff events, including quarterly planning days, ensuring seamless execution.Manage financial aspects of meetings and events, including corporate card usage, in line with procurement guidelines. Correspondence & Records ManagementHandle internal and external correspondence professionally, exercising sound judgement in responding to queries and managing communications.Maintain electronic and manual filing systems, ensuring confidentiality and compliance with data management standards. Professionalism & DevelopmentUphold high standards of personal accountability and professionalism in all interactions.Build effective working relationships with internal teams and funded partners. What you'll need to succeed • A minimum of 5 GCSEs grade A-C (or equivalent), including English Language and Mathematics. • At least two year's experience of working in an administrative role, providing support directly to senior management. • Experience of facilitating meetings to include preparation and circulation of papers. • Experience of minute taking and following up on action points. • Experience in the use of MS Office package including Word, Excel and Outlook. DESIRABLE • Experience of drafting and reviewing communications & reports to a high standard on behalf of others. What you'll get in return Belfast City Centre Location Immediate start3-6 months with possible extension £14.88 per hourHybrid Working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 04, 2025
Seasonal
Business Support Officer/ Personal Assistant, Belfast, 3-6 Months with possible extension, £14.88 per hour Your new company A Public Sector Organisation based in Belfast City Centre are recruiting for a temporary Business Support Officer. This role will provide an administrative support function to the CEO. Your new role You will provide comprehensive administrative and business support to the Chief Executive and Senior Leadership Team. This pivotal role ensures the smooth operation of the Executive Office and contributes to the effective governance and strategic delivery of the organisation. Key Responsibilities Executive Support Deliver high-quality administrative support to the Chief Executive, including drafting correspondence, reports, and briefing papers using notes, research, and initiative.Manage the CEO's diary, coordinating meetings and engagements with internal and external stakeholders.Maintain efficient systems and procedures to support the smooth running of the Executive Office. Senior Leadership & Board SupportProvide administrative and business support to the Senior Management Team and Board, including preparing and formatting corporate documents.Support governance processes by assisting with Board and Committee activities as required. Meeting CoordinationLiaise with stakeholders to arrange and facilitate meetings and events.Coordinate the preparation, quality assurance, and distribution of meeting papers.Record and circulate accurate minutes and follow-up actions.Organise staff events, including quarterly planning days, ensuring seamless execution.Manage financial aspects of meetings and events, including corporate card usage, in line with procurement guidelines. Correspondence & Records ManagementHandle internal and external correspondence professionally, exercising sound judgement in responding to queries and managing communications.Maintain electronic and manual filing systems, ensuring confidentiality and compliance with data management standards. Professionalism & DevelopmentUphold high standards of personal accountability and professionalism in all interactions.Build effective working relationships with internal teams and funded partners. What you'll need to succeed • A minimum of 5 GCSEs grade A-C (or equivalent), including English Language and Mathematics. • At least two year's experience of working in an administrative role, providing support directly to senior management. • Experience of facilitating meetings to include preparation and circulation of papers. • Experience of minute taking and following up on action points. • Experience in the use of MS Office package including Word, Excel and Outlook. DESIRABLE • Experience of drafting and reviewing communications & reports to a high standard on behalf of others. What you'll get in return Belfast City Centre Location Immediate start3-6 months with possible extension £14.88 per hourHybrid Working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
We're working with a busy housing provider to recruit a dedicated and customer-focused Sheltered Housing Officer. This is a key role within the Supported Housing service, responsible for delivering enhanced housing management to sheltered housing residents, ensuring their homes are safe, well-managed, and supported with the services they need to live independently. You'll be the main point of contact for residents, visitors, and partner organisations, building strong relationships and ensuring excellent day-to-day service delivery. The Role Deliver a comprehensive housing management service that helps residents maintain their tenancies, access housing services, and signpost to external support when needed. Act as the welcoming, on-site presence for residents and visitors, supporting new tenants to settle in and assisting with the moving-in process. Oversee safety and security of the building, carry out regular walkabouts and inspections, and report or arrange repairs to communal areas and residents' homes. Ensure all health and safety requirements are met, including risk assessments, fire alarm testing, and compliance with safeguarding procedures. Support and encourage resident involvement through meetings, consultation events, and clear communication of service information. Liaise with contractors, service providers, and colleagues to ensure high service standards and value for money. Maintain accurate records, manage keys securely, and ensure all data handling complies with data protection requirements. Key Requirements Experience delivering high-quality customer service, ideally within sheltered or social housing. Strong verbal and written communication skills, with the ability to work both independently and as part of a team. Organised and methodical approach, able to prioritise tasks and meet deadlines. Knowledge of sheltered housing, tenancy management, or community alarm services desirable. Confident using computerised systems and maintaining accurate administrative records. Commitment to equality, diversity, and continuous service improvement. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us .
Sep 03, 2025
Contractor
We're working with a busy housing provider to recruit a dedicated and customer-focused Sheltered Housing Officer. This is a key role within the Supported Housing service, responsible for delivering enhanced housing management to sheltered housing residents, ensuring their homes are safe, well-managed, and supported with the services they need to live independently. You'll be the main point of contact for residents, visitors, and partner organisations, building strong relationships and ensuring excellent day-to-day service delivery. The Role Deliver a comprehensive housing management service that helps residents maintain their tenancies, access housing services, and signpost to external support when needed. Act as the welcoming, on-site presence for residents and visitors, supporting new tenants to settle in and assisting with the moving-in process. Oversee safety and security of the building, carry out regular walkabouts and inspections, and report or arrange repairs to communal areas and residents' homes. Ensure all health and safety requirements are met, including risk assessments, fire alarm testing, and compliance with safeguarding procedures. Support and encourage resident involvement through meetings, consultation events, and clear communication of service information. Liaise with contractors, service providers, and colleagues to ensure high service standards and value for money. Maintain accurate records, manage keys securely, and ensure all data handling complies with data protection requirements. Key Requirements Experience delivering high-quality customer service, ideally within sheltered or social housing. Strong verbal and written communication skills, with the ability to work both independently and as part of a team. Organised and methodical approach, able to prioritise tasks and meet deadlines. Knowledge of sheltered housing, tenancy management, or community alarm services desirable. Confident using computerised systems and maintaining accurate administrative records. Commitment to equality, diversity, and continuous service improvement. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us .
Grants Officer, Belfast, £27,711- £30,060, Maternity cover Your new company Hays are working with a charitable organisation to recruit for a Grants Officer for a maternity cover. Your new role You will take an active part in grant making: helping with the promotion of grant rounds, processing and assessing applications received, responding to enquiries from applicants and monitoring expenditure. Numeracy and analytical skills are essential for this role, together with experience of minute-taking and report writing. You will be working closely with the Grants Committee and the Chief Executive.Please note: this role will involve regularly dealing with paperwork (both correspondence and financial information); contacting grantees etc by phone, letter (in Word) or email (in Outlook); using Excel spreadsheets; and working with Liberty, the accounting software package. KEY ACTIVITIES AND/OR RESPONSIBILITIES Help with the promotion of grant rounds, processing and assessing applications received, responding to enquiries from applicants and monitoring expenditure on projects whilst maintaining positive relationships with applicants throughout the application process, and then with successful applicants throughout the life of the grant.Have responsibility for all other administration duties associated with grant making, including role of Secretary to the Grants Committee.Assist with the ongoing review of grant making policies to respond positively to the changing educational environment, making timely policy recommendations to the Grants Committee and implementing agreed policy.Work with other staff on a monthly basis to ensure that all financial information pertaining to grant programmes and funders is accurate and up to date and entered accurately onto Liberty.Work with other staff within current policies and procedures for donor advised grants including meeting with donors and providing accurate and detailed reporting, as well as information to support fundraising proposals. What you'll need to succeed At least two years' experience (full time or equivalent) in the last four years in an office environment handling administrative and financial duties. GCSE English Language and Maths, Grade C or above, or equivalent.Two A-Levels, or equivalent.Strong IT skills, including word processing, spreadsheets, use of databases to process information and electronic communications in a work environment.Strong analytical skills with the ability to interpret complex information and make recommendations.Proven track record of an organised and methodical approach to work, combining numerical accuracy with attention to detail and an ability to meet deadlines.The ability to work and communicate effectively with a range of stakeholders, internal and external, including senior staff, Directors, grantees, policy makers and practitioners, and young people.An essential aspect of this post will be attending meetings and events outside normal business hours - the post holder must therefore have the ability and willingness to maintain flexibility in their working hours.A full driving licence and access to private transport for work purposes, with appropriate insurance, or access to another form of transport, with appropriate insurance, that would allow the post holder to meet the travel requirements of the post in full. DESIRABLE CRITERIAAt least three years' experience (full time or equivalent) in the last four years in an office environment handling administrative and financial duties.Relevant third level qualification eg a teaching qualification or a business-related degree.At least one year's experience of grant making and grants management within a charitable organisation. At least one year's experience of using an accounting software package. What you'll get in return £27,711 - £30,060 dependent on experience 35 hours per weekFull-time, Maternity Cover - likely duration 9 months.20 days annual leave plus 15 days public holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 03, 2025
Seasonal
Grants Officer, Belfast, £27,711- £30,060, Maternity cover Your new company Hays are working with a charitable organisation to recruit for a Grants Officer for a maternity cover. Your new role You will take an active part in grant making: helping with the promotion of grant rounds, processing and assessing applications received, responding to enquiries from applicants and monitoring expenditure. Numeracy and analytical skills are essential for this role, together with experience of minute-taking and report writing. You will be working closely with the Grants Committee and the Chief Executive.Please note: this role will involve regularly dealing with paperwork (both correspondence and financial information); contacting grantees etc by phone, letter (in Word) or email (in Outlook); using Excel spreadsheets; and working with Liberty, the accounting software package. KEY ACTIVITIES AND/OR RESPONSIBILITIES Help with the promotion of grant rounds, processing and assessing applications received, responding to enquiries from applicants and monitoring expenditure on projects whilst maintaining positive relationships with applicants throughout the application process, and then with successful applicants throughout the life of the grant.Have responsibility for all other administration duties associated with grant making, including role of Secretary to the Grants Committee.Assist with the ongoing review of grant making policies to respond positively to the changing educational environment, making timely policy recommendations to the Grants Committee and implementing agreed policy.Work with other staff on a monthly basis to ensure that all financial information pertaining to grant programmes and funders is accurate and up to date and entered accurately onto Liberty.Work with other staff within current policies and procedures for donor advised grants including meeting with donors and providing accurate and detailed reporting, as well as information to support fundraising proposals. What you'll need to succeed At least two years' experience (full time or equivalent) in the last four years in an office environment handling administrative and financial duties. GCSE English Language and Maths, Grade C or above, or equivalent.Two A-Levels, or equivalent.Strong IT skills, including word processing, spreadsheets, use of databases to process information and electronic communications in a work environment.Strong analytical skills with the ability to interpret complex information and make recommendations.Proven track record of an organised and methodical approach to work, combining numerical accuracy with attention to detail and an ability to meet deadlines.The ability to work and communicate effectively with a range of stakeholders, internal and external, including senior staff, Directors, grantees, policy makers and practitioners, and young people.An essential aspect of this post will be attending meetings and events outside normal business hours - the post holder must therefore have the ability and willingness to maintain flexibility in their working hours.A full driving licence and access to private transport for work purposes, with appropriate insurance, or access to another form of transport, with appropriate insurance, that would allow the post holder to meet the travel requirements of the post in full. DESIRABLE CRITERIAAt least three years' experience (full time or equivalent) in the last four years in an office environment handling administrative and financial duties.Relevant third level qualification eg a teaching qualification or a business-related degree.At least one year's experience of grant making and grants management within a charitable organisation. At least one year's experience of using an accounting software package. What you'll get in return £27,711 - £30,060 dependent on experience 35 hours per weekFull-time, Maternity Cover - likely duration 9 months.20 days annual leave plus 15 days public holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Job title: Head of Marketing and Fundraising Responsible to: Chief Executive Officer Hours of work: 37.5 per week Salary: £45,0000 (subject to skills and experience) Location: Stowmarket, Suffolk Contract term: Permanent (with a probationary review at 3 months) Job purpose: To provide experienced and effective strategic leadership, and operational delivery, of the fundraising and marketing initiatives of The Mix and its trading subsidiary, 127 Trading Ltd, to generate a diverse and sustainable stream of income to enable The Mix to deliver its charitable activities in the years ahead. We are seeking an experienced and dynamic fundraising and marketing professional to develop and execute an ambitious commercial strategy to enable us to provide even greater support to young people in Suffolk. Background The Mix Stowmarket Ltd. is an established youth charity working with young people aged 9 25 across Mid Suffolk. With a committed team, a flagship youth centre, and a trading arm, 127 Trading Ltd, operating two cafés, we re rooted in community impact and innovation. We exist to inspire, empower, and support young people to build resilience, thrive, and unlock their full potential. Working from our centre in Stowmarket and a second base in Needham Market, we deliver a diverse range of programmes including youth mentoring, alternative education, school-based support, and open-access youth sessions. Our work is shaped by strong values, a solution-focused approach, and a deep belief in the potential of every young person. Alongside our charitable work, we operate a social enterprise trading arm, 127 Trading Ltd , which runs two cafés that provide training and employment opportunities for young people, whilst generating vital income for our work. With a committed team of staff and volunteers and a passion for partnership, The Mix is a trusted and innovative force for positive youth development in Suffolk. We have recently appointed our new Chief Executive Officer who takes up post in October 2025. We now seek a strategic and operationally savvy Head of Fundraising and Marketing to support the senior team as they lead The Mix into its next chapter, with prime responsibility to generate a diverse and sustainable stream of income to enable The Mix to deliver its charitable activities in the years ahead. Overview of the role As the organisation s Head of Fundraising and Marketing, you will be an experienced, ambitious, enthusiastic, and dynamic professional, who is passionate about fundraising and maximising income generation. Working closely with our new CEO and committed trustees and staff, you will develop and implement fundraising and marketing strategies that align to our vision and drive the expansion of our crucial support to young people in Suffolk. You will have a thorough understanding of planning, organising, and delivering successful fundraising campaigns, initiatives, and events with a strong attention-to-detail. You will be comfortable working at a leadership and strategic level but also unafraid to roll up your sleeves and create bids, funding proposals, and marketing materials. You will be a natural ambassador, working with the CEO to build partnerships at the local and regional level, and your ambassadorial skills will help raise our profile and leverage our networks and connections. The Head of Fundraising and Marketing is responsible for the day-to-day marketing and management oversight of The Mix and 127 Trading Ltd and the management of its marketing staff and budgets. Critical to your success will be a genuine passion and enthusiasm for transforming the lives of young people. You may come from the youth, charity, health, education, or social enterprise sectors. We welcome candidates who can bring the vision, leadership, and heart to shape the future of fundraising and marketing at The Mix. Main Responsibilities 1. Strategic leadership Develop and lead the multi-channel fundraising and marketing strategy to meet agreed income targets and support long-term sustainability for both The Mix and 127 Trading Ltd. Work closely with the CEO and Trustees, to align fundraising efforts with the strategic goals of the charity and bring insight into income generation and stakeholder engagement. Actively contribute to the senior leadership team, shaping organisational policies and strategic direction, ensuring the integration of fundraising, marketing and operational activities. 2. Fundraising and income generation Drive the development of diverse income streams, including major donor fundraising, corporate partnerships, individual giving, legacies, lotteries, community fundraising and events. Proactively seek new opportunities to secure long-term, multi-year funding through well-targeted funding applications and corporate proposals. Build strong partner relationships with a focus on stewardship, retention, and growth. Monitor performance, analyse data, and drive continuous improvement. Chair the Fundraising sub-committee and contribute to the Data, Impact and Evidence Action Group Responsible for completion of all bids, grants and funding applications and ensuring that funders receive appropriate ongoing feedback. 3. Marketing and communications Develop marketing materials and campaigns that effectively communicate the charity s mission, vision and achievements to various audiences for both The Mix and 127 Trading Ltd. Lead the management of digital platforms, ensuring consistent and inspiring content across all channels, including the website, social media, email and printed materials. Ensure that brand messaging is consistent, clear and aligned across The Mix and 127 Trading Ltd to enhance public recognition and reputation. Grow awareness of the charity at a local and regional level, monitoring success through market research. Develop compelling narratives and stories of the charity s impact to engage partners and encourage continued support. 4. Team leadership and development Lead and develop the Fundraising & Marketing team, fostering a collaborative and positive culture. Mentor and support team members in achieving their professional development goals, ensuring they attain business objectives. Regularly monitor and review team performance to meet income generation and communication objectives. 5. Operational excellence Ensure compliance with data protection laws, fundraising regulations and ethical guidelines across all fundraising and marketing activities. Review and improve the use of the website and develop systems to track donor engagement, monitor income and ensure data integrity and transparency. Work closely with finance and operations teams to oversee the management and monitoring of fundraising targets. Work closely with the Youth Work team to provide insight to funding opportunities available and marketing and fundraising activities occurring. Please also refer to the job description for further details. The Mix Stowmarket Ltd. is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any job offers are subject to the completion of satisfactory pre-employment checks and role-specific DBS (criminal records) checks We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all recruitment decisions are based on merit. We do not discriminate against individuals based on age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race (ethnicity) including colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
Sep 02, 2025
Full time
Job title: Head of Marketing and Fundraising Responsible to: Chief Executive Officer Hours of work: 37.5 per week Salary: £45,0000 (subject to skills and experience) Location: Stowmarket, Suffolk Contract term: Permanent (with a probationary review at 3 months) Job purpose: To provide experienced and effective strategic leadership, and operational delivery, of the fundraising and marketing initiatives of The Mix and its trading subsidiary, 127 Trading Ltd, to generate a diverse and sustainable stream of income to enable The Mix to deliver its charitable activities in the years ahead. We are seeking an experienced and dynamic fundraising and marketing professional to develop and execute an ambitious commercial strategy to enable us to provide even greater support to young people in Suffolk. Background The Mix Stowmarket Ltd. is an established youth charity working with young people aged 9 25 across Mid Suffolk. With a committed team, a flagship youth centre, and a trading arm, 127 Trading Ltd, operating two cafés, we re rooted in community impact and innovation. We exist to inspire, empower, and support young people to build resilience, thrive, and unlock their full potential. Working from our centre in Stowmarket and a second base in Needham Market, we deliver a diverse range of programmes including youth mentoring, alternative education, school-based support, and open-access youth sessions. Our work is shaped by strong values, a solution-focused approach, and a deep belief in the potential of every young person. Alongside our charitable work, we operate a social enterprise trading arm, 127 Trading Ltd , which runs two cafés that provide training and employment opportunities for young people, whilst generating vital income for our work. With a committed team of staff and volunteers and a passion for partnership, The Mix is a trusted and innovative force for positive youth development in Suffolk. We have recently appointed our new Chief Executive Officer who takes up post in October 2025. We now seek a strategic and operationally savvy Head of Fundraising and Marketing to support the senior team as they lead The Mix into its next chapter, with prime responsibility to generate a diverse and sustainable stream of income to enable The Mix to deliver its charitable activities in the years ahead. Overview of the role As the organisation s Head of Fundraising and Marketing, you will be an experienced, ambitious, enthusiastic, and dynamic professional, who is passionate about fundraising and maximising income generation. Working closely with our new CEO and committed trustees and staff, you will develop and implement fundraising and marketing strategies that align to our vision and drive the expansion of our crucial support to young people in Suffolk. You will have a thorough understanding of planning, organising, and delivering successful fundraising campaigns, initiatives, and events with a strong attention-to-detail. You will be comfortable working at a leadership and strategic level but also unafraid to roll up your sleeves and create bids, funding proposals, and marketing materials. You will be a natural ambassador, working with the CEO to build partnerships at the local and regional level, and your ambassadorial skills will help raise our profile and leverage our networks and connections. The Head of Fundraising and Marketing is responsible for the day-to-day marketing and management oversight of The Mix and 127 Trading Ltd and the management of its marketing staff and budgets. Critical to your success will be a genuine passion and enthusiasm for transforming the lives of young people. You may come from the youth, charity, health, education, or social enterprise sectors. We welcome candidates who can bring the vision, leadership, and heart to shape the future of fundraising and marketing at The Mix. Main Responsibilities 1. Strategic leadership Develop and lead the multi-channel fundraising and marketing strategy to meet agreed income targets and support long-term sustainability for both The Mix and 127 Trading Ltd. Work closely with the CEO and Trustees, to align fundraising efforts with the strategic goals of the charity and bring insight into income generation and stakeholder engagement. Actively contribute to the senior leadership team, shaping organisational policies and strategic direction, ensuring the integration of fundraising, marketing and operational activities. 2. Fundraising and income generation Drive the development of diverse income streams, including major donor fundraising, corporate partnerships, individual giving, legacies, lotteries, community fundraising and events. Proactively seek new opportunities to secure long-term, multi-year funding through well-targeted funding applications and corporate proposals. Build strong partner relationships with a focus on stewardship, retention, and growth. Monitor performance, analyse data, and drive continuous improvement. Chair the Fundraising sub-committee and contribute to the Data, Impact and Evidence Action Group Responsible for completion of all bids, grants and funding applications and ensuring that funders receive appropriate ongoing feedback. 3. Marketing and communications Develop marketing materials and campaigns that effectively communicate the charity s mission, vision and achievements to various audiences for both The Mix and 127 Trading Ltd. Lead the management of digital platforms, ensuring consistent and inspiring content across all channels, including the website, social media, email and printed materials. Ensure that brand messaging is consistent, clear and aligned across The Mix and 127 Trading Ltd to enhance public recognition and reputation. Grow awareness of the charity at a local and regional level, monitoring success through market research. Develop compelling narratives and stories of the charity s impact to engage partners and encourage continued support. 4. Team leadership and development Lead and develop the Fundraising & Marketing team, fostering a collaborative and positive culture. Mentor and support team members in achieving their professional development goals, ensuring they attain business objectives. Regularly monitor and review team performance to meet income generation and communication objectives. 5. Operational excellence Ensure compliance with data protection laws, fundraising regulations and ethical guidelines across all fundraising and marketing activities. Review and improve the use of the website and develop systems to track donor engagement, monitor income and ensure data integrity and transparency. Work closely with finance and operations teams to oversee the management and monitoring of fundraising targets. Work closely with the Youth Work team to provide insight to funding opportunities available and marketing and fundraising activities occurring. Please also refer to the job description for further details. The Mix Stowmarket Ltd. is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any job offers are subject to the completion of satisfactory pre-employment checks and role-specific DBS (criminal records) checks We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all recruitment decisions are based on merit. We do not discriminate against individuals based on age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race (ethnicity) including colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
ROYAL BOROUGH OF KENSINGTON AND CHELSEA
Kensington And Chelsea, London
Make every visit count - lead the team welcoming our museum guests Make every visit count - lead the team welcoming our museum guests As a Casual Senior Visitor Experience Officer, you'll play a vital role in the smooth and safe operation of Leighton House and Sambourne House. You'll be there to make sure the visitor experience runs to a high standard - whether you're leading a team, welcoming guests or safeguarding our spaces. We're all in - and in this casual role, you'll choose when to get involved. Working Style You'll work on a casual basis, choosing shifts that suit you, while still playing a key role in serving the local community. Whether you're working on the frontline or behind the scenes, you'll be part of a dedicated team making a real difference to residents' lives. What you'll be doing You'll act as duty manager across both Leighton House and Sambourne House, stepping in to support daily operations and commercial events when needed. As the senior person on site, you'll lead a team of Visitor Experience Assistants and volunteer Room Stewards, making sure visitors receive a warm, helpful and safe experience throughout their visit. You'll also support the running of the museum shops - from working the till system to checking displays and monitoring stock levels - helping us maximise retail income. Alongside this, you'll oversee safety and security on site, carrying out daily health and safety checks, opening and closing the buildings and being a registered keyholder. You'll also act as First Aider and Fire Warden during your shifts. As part of the wider team, you'll take on operational tasks like rota planning, basic admin support, cash handling and liaising with contractors to keep the museums clean and running smoothly. For further details, please review the Job Description and Person Specification . What you'll bring You'll have experience working in a museum, gallery or heritage setting, where you've delivered excellent visitor service. You'll also have experience leading or supervising a team, with the confidence to train and motivate staff and volunteers alike. You'll understand what good visitor care looks like and be confident dealing with a wide range of people and access needs. You'll also bring experience in premises management and security, along with some knowledge of retail operations, such as stock control and point-of-sale systems. Highly organised and detail-focused, you'll be comfortable managing your own workload with minimal supervision. You'll also have strong communication skills, a practical mindset and a calm, approachable style. Why join us At RBKC, we're all in - investing in our people, our communities and our future. This flexible, casual role has a competitive salary, with time and a half for weekend shifts. You'll get the chance to work in two of London's most remarkable historic homes, helping shape how visitors experience art, culture and history in a welcoming environment. You'll join a supportive and passionate team, where you'll feel valued for your contributions and encouraged to grow. Whether you want to develop your skills in heritage, leadership or customer service, you'll be given the space and support to do so. About Us Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough. As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all. In this role, you'll bring that same commitment to every shift - helping your team, supporting the smooth running of operations and making each visitor feel at home. Your efforts will shape the experience people take away from these iconic buildings, making culture and heritage more accessible and enjoyable for all. Interview Details Interviews for this position will take place in person at Leighton House Museum between 1st - 3rd October. Ready to join us? We're all in - are you? If you share our values and have the skills to contribute, we'd love to hear from you. Please apply online explaining how you meet the requirements set out in the person specification and job description. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants. We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
Sep 02, 2025
Seasonal
Make every visit count - lead the team welcoming our museum guests Make every visit count - lead the team welcoming our museum guests As a Casual Senior Visitor Experience Officer, you'll play a vital role in the smooth and safe operation of Leighton House and Sambourne House. You'll be there to make sure the visitor experience runs to a high standard - whether you're leading a team, welcoming guests or safeguarding our spaces. We're all in - and in this casual role, you'll choose when to get involved. Working Style You'll work on a casual basis, choosing shifts that suit you, while still playing a key role in serving the local community. Whether you're working on the frontline or behind the scenes, you'll be part of a dedicated team making a real difference to residents' lives. What you'll be doing You'll act as duty manager across both Leighton House and Sambourne House, stepping in to support daily operations and commercial events when needed. As the senior person on site, you'll lead a team of Visitor Experience Assistants and volunteer Room Stewards, making sure visitors receive a warm, helpful and safe experience throughout their visit. You'll also support the running of the museum shops - from working the till system to checking displays and monitoring stock levels - helping us maximise retail income. Alongside this, you'll oversee safety and security on site, carrying out daily health and safety checks, opening and closing the buildings and being a registered keyholder. You'll also act as First Aider and Fire Warden during your shifts. As part of the wider team, you'll take on operational tasks like rota planning, basic admin support, cash handling and liaising with contractors to keep the museums clean and running smoothly. For further details, please review the Job Description and Person Specification . What you'll bring You'll have experience working in a museum, gallery or heritage setting, where you've delivered excellent visitor service. You'll also have experience leading or supervising a team, with the confidence to train and motivate staff and volunteers alike. You'll understand what good visitor care looks like and be confident dealing with a wide range of people and access needs. You'll also bring experience in premises management and security, along with some knowledge of retail operations, such as stock control and point-of-sale systems. Highly organised and detail-focused, you'll be comfortable managing your own workload with minimal supervision. You'll also have strong communication skills, a practical mindset and a calm, approachable style. Why join us At RBKC, we're all in - investing in our people, our communities and our future. This flexible, casual role has a competitive salary, with time and a half for weekend shifts. You'll get the chance to work in two of London's most remarkable historic homes, helping shape how visitors experience art, culture and history in a welcoming environment. You'll join a supportive and passionate team, where you'll feel valued for your contributions and encouraged to grow. Whether you want to develop your skills in heritage, leadership or customer service, you'll be given the space and support to do so. About Us Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough. As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all. In this role, you'll bring that same commitment to every shift - helping your team, supporting the smooth running of operations and making each visitor feel at home. Your efforts will shape the experience people take away from these iconic buildings, making culture and heritage more accessible and enjoyable for all. Interview Details Interviews for this position will take place in person at Leighton House Museum between 1st - 3rd October. Ready to join us? We're all in - are you? If you share our values and have the skills to contribute, we'd love to hear from you. Please apply online explaining how you meet the requirements set out in the person specification and job description. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants. We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
We are an award-winning planning, development, and ecology consultancy providing bespoke, commercially sound advice to a wide range of private clients. Our work is primarily focused on residential planning, with a portfolio that spans the full spectrum of development projects - from large-scale schemes with national house builders to smaller, unique domestic projects. The team specialises in coordinating project teams, shaping development proposals, and building strong relationships with local planning authorities to secure planning permission. With projects across Bedfordshire, Greater London, the Southeast, and beyond, we are known for our commercial insight, problem-solving ability, and the trusted relationships we maintain with our clients. As a small, friendly team, we offer an enjoyable and supportive working environment. Team members benefit from direct access to clients and projects, which creates excellent opportunities for professional development. Career progression is actively encouraged and supported. The Role Building on your strong policy knowledge in Local Plan representations and strategic land promotion, you will work closely with colleagues in the Land and Planning departments to identify sites for residential and mixed-use development, taking into account both technical and planning considerations. Previous experience in local plans or policy is desirable. You will liaise with landowners to assess the planning potential of their sites, preparing appraisals to inform planning strategies. You will also engage with developers to provide planning input during site acquisition and sales processes. Depending on your experience and training, you may also support senior planning colleagues with Development Management work, either linked to a strategic site or other planning projects across the business. You will receive training in the administrative aspects of consultancy work (such as managing client enquiries, preparing Confirmation of Instructions, time recording, and invoicing) and will also be encouraged to gain experience in related areas, including ecology. Strategic Planning Main Duties and Responsibilities: Assisting senior colleagues in the Planning and Land departments with: Site Searches Selecting locations strategically, considering factors such as 5-year land supply, Green Belt, and market values. Identifying potential sites based on technical and planning constraints. Researching Local Plans, SHLAAs, and Neighbourhood Plans. Contacting landowners or their representatives. Monitoring Local Plan and Neighbourhood Plan preparation to identify key consultation stages. Networking Meeting with developers and maintaining a database of site requirements. Engaging with agents and identifying potential landowners (private, public, and corporate). Development Appraisals Development Management (as required) Main Duties and Responsibilities: Supporting senior planning colleagues with: Reviewing enquiry details and preparing responses. Preparing fee proposals during the enquiry process. Preparing and submitting planning applications, pre-application schemes, and appeals. Conducting site appraisals and policy reviews. Checking documents and reports for accuracy, compliance, and alignment with project strategy. Analysis and research related to Local Plan or policy preparation. Coordinating other consultants and obtaining fee quotes. Conducting photographic surveys during site visits. Advising colleagues on planning procedural changes, legislation, and their implications. Assisting with public consultations, including preparing materials and attending events. Monitoring planning applications and liaising with Case Officers for updates. Gathering and analysing data for project assessments. Attending meetings with clients, stakeholders, Parish Councils, and Planning Committees, with responsibility for note-taking. Supporting general administration tasks such as filing, document preparation, and database management. Managing your workload effectively on a weekly basis. Developing technical knowledge and understanding of planning and environmental law. Working towards professional qualifications and undertaking ongoing training.
Sep 02, 2025
Full time
We are an award-winning planning, development, and ecology consultancy providing bespoke, commercially sound advice to a wide range of private clients. Our work is primarily focused on residential planning, with a portfolio that spans the full spectrum of development projects - from large-scale schemes with national house builders to smaller, unique domestic projects. The team specialises in coordinating project teams, shaping development proposals, and building strong relationships with local planning authorities to secure planning permission. With projects across Bedfordshire, Greater London, the Southeast, and beyond, we are known for our commercial insight, problem-solving ability, and the trusted relationships we maintain with our clients. As a small, friendly team, we offer an enjoyable and supportive working environment. Team members benefit from direct access to clients and projects, which creates excellent opportunities for professional development. Career progression is actively encouraged and supported. The Role Building on your strong policy knowledge in Local Plan representations and strategic land promotion, you will work closely with colleagues in the Land and Planning departments to identify sites for residential and mixed-use development, taking into account both technical and planning considerations. Previous experience in local plans or policy is desirable. You will liaise with landowners to assess the planning potential of their sites, preparing appraisals to inform planning strategies. You will also engage with developers to provide planning input during site acquisition and sales processes. Depending on your experience and training, you may also support senior planning colleagues with Development Management work, either linked to a strategic site or other planning projects across the business. You will receive training in the administrative aspects of consultancy work (such as managing client enquiries, preparing Confirmation of Instructions, time recording, and invoicing) and will also be encouraged to gain experience in related areas, including ecology. Strategic Planning Main Duties and Responsibilities: Assisting senior colleagues in the Planning and Land departments with: Site Searches Selecting locations strategically, considering factors such as 5-year land supply, Green Belt, and market values. Identifying potential sites based on technical and planning constraints. Researching Local Plans, SHLAAs, and Neighbourhood Plans. Contacting landowners or their representatives. Monitoring Local Plan and Neighbourhood Plan preparation to identify key consultation stages. Networking Meeting with developers and maintaining a database of site requirements. Engaging with agents and identifying potential landowners (private, public, and corporate). Development Appraisals Development Management (as required) Main Duties and Responsibilities: Supporting senior planning colleagues with: Reviewing enquiry details and preparing responses. Preparing fee proposals during the enquiry process. Preparing and submitting planning applications, pre-application schemes, and appeals. Conducting site appraisals and policy reviews. Checking documents and reports for accuracy, compliance, and alignment with project strategy. Analysis and research related to Local Plan or policy preparation. Coordinating other consultants and obtaining fee quotes. Conducting photographic surveys during site visits. Advising colleagues on planning procedural changes, legislation, and their implications. Assisting with public consultations, including preparing materials and attending events. Monitoring planning applications and liaising with Case Officers for updates. Gathering and analysing data for project assessments. Attending meetings with clients, stakeholders, Parish Councils, and Planning Committees, with responsibility for note-taking. Supporting general administration tasks such as filing, document preparation, and database management. Managing your workload effectively on a weekly basis. Developing technical knowledge and understanding of planning and environmental law. Working towards professional qualifications and undertaking ongoing training.
Harrogate Neighbours (HNHA) exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis! With over 50 years of experience, they provide a vast range of services ranging from meals on wheels in the community to residential care (at their homes in Starbeck and Boroughbridge). The charity s values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all. Following a hugely successful restructure we are recruiting 2 pivotal new roles into this life affirming organisation and are looking for passionate and talented individuals able to take on the challenge of leading the charity through this exciting next phase. Are you a financial strategic leader with experience across governance, IT and compliance? We would love to hear from you! The Role The Director of Finance, IT & Compliance will be accountable for ensuring there is robust financial planning, compliance, and risk management throughout the organisation. Duties will include: Providing strategic advice, guidance and constructive challenge to the CEO, Board and associated committees on all issues related to financial matters. Providing robust financial due diligence and producing accurate and timely internal financial reports to support decision-making. Ensuring IT services are robust, compliant and futureproofed. Acting as Data Protection Officer (DPO) for the organisation. Collaborating with the CEO and Board to develop and implement strategies for diversifying income streams. The Person We are looking for an ACCA, ACA, or CIMA qualified accountant with significant experience operating in a senior financial position. With extensive experience in managing budgets, audits, and financial reporting, you should also have the ability to oversee, improve and implement financial systems, policies, and processes. Although charity or housing sector experience would be advantageous, we are also happy to look at people wanting to gain experience in this area providing they have knowledge of UK financial regulations, charity governance and compliance within housing providers. This is a leadership role so we are looking for a strong strategic thinker, someone inspiring, and a person who can lead the team and foster a culture of collaboration and excellence. Passion for the cause is key we are looking for an individual who will rise to the challenge of ensuring HNHA continues to change lives across the region. Why HNHA? Not only does HNHA care deeply for the people it serves in the community, but it also provides a wonderfully supportive working culture. Spending even a short time at the residential homes, or with the staff team, shows you what a special place this truly is. Following a successful restructure, this is a hugely exciting time to join the charity as they embark on the next phase of their journey. Benefits include: Health insurance from WPA 3 X Life cover with company pension Paid massages 1-to-1 Support Sessions: Fully paid and tailored for your personal growth. Long Service Awards: Celebrate milestones with rewards. Annual staff awards evening Events for Staff & Families: Regular gatherings to foster connection and fun. Access to Blue Light card Free on-site car park Free meals on shift as well as tea, coffee and water Nearby station and buses for commuting. The role will be hybrid with the option to work flexibly from home and The Cuttings, in Harrogate. To express your interest, or find out more, please apply directly or contact the team below. Please note that 1st stage interviews will be held on the 7th / 8th October and 2nd stage on Tuesday 14th October 2025. Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen, Charlie or Leanne who will be happy to advise on this. Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way. Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Sep 02, 2025
Full time
Harrogate Neighbours (HNHA) exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis! With over 50 years of experience, they provide a vast range of services ranging from meals on wheels in the community to residential care (at their homes in Starbeck and Boroughbridge). The charity s values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all. Following a hugely successful restructure we are recruiting 2 pivotal new roles into this life affirming organisation and are looking for passionate and talented individuals able to take on the challenge of leading the charity through this exciting next phase. Are you a financial strategic leader with experience across governance, IT and compliance? We would love to hear from you! The Role The Director of Finance, IT & Compliance will be accountable for ensuring there is robust financial planning, compliance, and risk management throughout the organisation. Duties will include: Providing strategic advice, guidance and constructive challenge to the CEO, Board and associated committees on all issues related to financial matters. Providing robust financial due diligence and producing accurate and timely internal financial reports to support decision-making. Ensuring IT services are robust, compliant and futureproofed. Acting as Data Protection Officer (DPO) for the organisation. Collaborating with the CEO and Board to develop and implement strategies for diversifying income streams. The Person We are looking for an ACCA, ACA, or CIMA qualified accountant with significant experience operating in a senior financial position. With extensive experience in managing budgets, audits, and financial reporting, you should also have the ability to oversee, improve and implement financial systems, policies, and processes. Although charity or housing sector experience would be advantageous, we are also happy to look at people wanting to gain experience in this area providing they have knowledge of UK financial regulations, charity governance and compliance within housing providers. This is a leadership role so we are looking for a strong strategic thinker, someone inspiring, and a person who can lead the team and foster a culture of collaboration and excellence. Passion for the cause is key we are looking for an individual who will rise to the challenge of ensuring HNHA continues to change lives across the region. Why HNHA? Not only does HNHA care deeply for the people it serves in the community, but it also provides a wonderfully supportive working culture. Spending even a short time at the residential homes, or with the staff team, shows you what a special place this truly is. Following a successful restructure, this is a hugely exciting time to join the charity as they embark on the next phase of their journey. Benefits include: Health insurance from WPA 3 X Life cover with company pension Paid massages 1-to-1 Support Sessions: Fully paid and tailored for your personal growth. Long Service Awards: Celebrate milestones with rewards. Annual staff awards evening Events for Staff & Families: Regular gatherings to foster connection and fun. Access to Blue Light card Free on-site car park Free meals on shift as well as tea, coffee and water Nearby station and buses for commuting. The role will be hybrid with the option to work flexibly from home and The Cuttings, in Harrogate. To express your interest, or find out more, please apply directly or contact the team below. Please note that 1st stage interviews will be held on the 7th / 8th October and 2nd stage on Tuesday 14th October 2025. Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen, Charlie or Leanne who will be happy to advise on this. Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way. Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Carrington West are assisting their l ocal authority client based in London in the search for a Planning Enforcement Officer for an initial 7-month contract (Then rolling). MAIN DUTIES - To prepare written evidence in respect of planning and enforcement appeals and other related matters and to present evidence at public inquires, informal hearings and court hearings as required. To monitor breaches of planning control, planning obligations and agreements, and planning conditions. To investigate reported breaches of planning control, including changes of land use, gypsy incursions, works to protect trees, works to listed buildings, and breaches of advertising regulations having regard to agreed priorities. To obtain evidence and prepare statements for prosecutions, mindful of the provisions of relevant areas of law. To respond to complainants, lawyers, agents, Councillors and land owners regarding apparent breaches of planning control. PERSON SPECIFICATION - Achieves performance objectives Delivers a high standard of service to customers and colleagues Demonstrates a positive attitude and approach to work Completes a range of planning work with minimal supervision. Produces clear and well written reports Provides sound advice to customers and colleagues on a wide range of planning matters proportionate with their experience Demonstrates a determination to provide a high quality service Represents the council at committees, public meetings, consultation events, and appeals It would be beneficial to hold a Post-graduate degree in planning, regeneration or a related discipline, and have a Membership (or eligible for membership) of the RTPI. I nterviews are to be scheduled ASAP so please do not hesitate to get in touch if this post is of interest. Carrington West Pay Rate - £35p/h Job Ref - 60579 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email the below to highlight your interest: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
Sep 01, 2025
Contractor
Carrington West are assisting their l ocal authority client based in London in the search for a Planning Enforcement Officer for an initial 7-month contract (Then rolling). MAIN DUTIES - To prepare written evidence in respect of planning and enforcement appeals and other related matters and to present evidence at public inquires, informal hearings and court hearings as required. To monitor breaches of planning control, planning obligations and agreements, and planning conditions. To investigate reported breaches of planning control, including changes of land use, gypsy incursions, works to protect trees, works to listed buildings, and breaches of advertising regulations having regard to agreed priorities. To obtain evidence and prepare statements for prosecutions, mindful of the provisions of relevant areas of law. To respond to complainants, lawyers, agents, Councillors and land owners regarding apparent breaches of planning control. PERSON SPECIFICATION - Achieves performance objectives Delivers a high standard of service to customers and colleagues Demonstrates a positive attitude and approach to work Completes a range of planning work with minimal supervision. Produces clear and well written reports Provides sound advice to customers and colleagues on a wide range of planning matters proportionate with their experience Demonstrates a determination to provide a high quality service Represents the council at committees, public meetings, consultation events, and appeals It would be beneficial to hold a Post-graduate degree in planning, regeneration or a related discipline, and have a Membership (or eligible for membership) of the RTPI. I nterviews are to be scheduled ASAP so please do not hesitate to get in touch if this post is of interest. Carrington West Pay Rate - £35p/h Job Ref - 60579 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email the below to highlight your interest: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries. The Supporter Care team at Alzheimer s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Executives handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity. This role will be known internally as Supporter Care Executive Main duties and responsibilities of the role: Supporter engagement Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials. Managing email enquiries, either by responding or forwarding as necessary. Responding to written enquiries received in the post. Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors. Recording feedback received by the charity and assisting in the resolution of complaints. Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity. Donation processing, database and general administration Processing donations from telephone calls and mailings, acknowledging supporters appropriately. In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin. Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary. Processing and thanking donations relating to regional fundraising and sporting events. Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary. Opening and batching incoming post. Updating team procedures as required. Archiving, scanning and filing documents. What we are looking for: Experience of working in a customer facing role. Experience of handling queries and complaints. Confidence working with computers good knowledge of Word, Excel, Outlook and CRM databases. Excellent written and spoken communication skills. Engaging and professional telephone manner. Ability to work with a high level of accuracy and attention to detail. Good organisational skills and the ability to prioritise workload. Professional and hard-working team player. Outgoing, enthusiastic and able to remain calm under pressure Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £24,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 21st September 2025 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises World Class levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation. We were also listed in the prestigious Best Companies lists: 18th in the 100 Best Large Companies to Work For in the UK. 10th in the 50 Best Companies to Work For in the East of England. 2nd in the 30 Best Companies to Work For in the Charity Sector. ARUK really does look after its people, where you will be able to add value and make a difference. To view further details about working for us and the benefits we offer, please visit Alzheimer s Research UK
Sep 01, 2025
Full time
We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries. The Supporter Care team at Alzheimer s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Executives handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity. This role will be known internally as Supporter Care Executive Main duties and responsibilities of the role: Supporter engagement Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials. Managing email enquiries, either by responding or forwarding as necessary. Responding to written enquiries received in the post. Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors. Recording feedback received by the charity and assisting in the resolution of complaints. Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity. Donation processing, database and general administration Processing donations from telephone calls and mailings, acknowledging supporters appropriately. In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin. Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary. Processing and thanking donations relating to regional fundraising and sporting events. Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary. Opening and batching incoming post. Updating team procedures as required. Archiving, scanning and filing documents. What we are looking for: Experience of working in a customer facing role. Experience of handling queries and complaints. Confidence working with computers good knowledge of Word, Excel, Outlook and CRM databases. Excellent written and spoken communication skills. Engaging and professional telephone manner. Ability to work with a high level of accuracy and attention to detail. Good organisational skills and the ability to prioritise workload. Professional and hard-working team player. Outgoing, enthusiastic and able to remain calm under pressure Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £24,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 21st September 2025 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises World Class levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation. We were also listed in the prestigious Best Companies lists: 18th in the 100 Best Large Companies to Work For in the UK. 10th in the 50 Best Companies to Work For in the East of England. 2nd in the 30 Best Companies to Work For in the Charity Sector. ARUK really does look after its people, where you will be able to add value and make a difference. To view further details about working for us and the benefits we offer, please visit Alzheimer s Research UK
The Philanthropy team at Alzheimer s Research UK (ARUK) is responsible for securing donations from individual major donors, grant-making trusts and foundations. The role of Philanthropy Officer is key to the success of the Philanthropy team, working closely with other team members and stakeholders across ARUK. At the heart of the Philanthropy team is our desire to help our supporters change the world, in a way that is meaningful and exciting to them. We work with a growing portfolio of individual donors and charitable trusts, getting to know them - through meetings, events, lab tours, reporting on the impact of their donations and regular touchpoints - so that we can match their philanthropic goals to our research initiatives. We work hard to provide bespoke stewardship, build relationships, and impart scientific information to promote ARUK and give donors the best possible experience of working with us. By nurturing these relationships, we gain long-term meaningful support from donors and their networks, and as a result can secure significant donations which range all the way up to eight figures. We are looking for an articulate, proactive and people-orientated individual to join our highly successful team. The ideal candidate will have strong relationship management skills, a high degree of emotional intelligence, and will be an ambitious self-starter. We are seeking someone who understands the importance of investing in dementia research and can convey that with passion to our supporters. In return, we can offer an exciting, supportive working environment and the opportunity to join a small major gifts team that punches well above its weight. Main duties and responsibilities of the role: Relationship building and income generation Build relationships with a portfolio of current and prospective major donors and charitable trusts, gauging their level of interest in our work, providing them with opportunities to engage with ARUK, and encouraging them to invest in our research. Develop an engagement plan for each relationship, taking full ownership and moving each donor / trust forward through qualification, solicitation and stewardship. Fundraise for different aspects of ARUK s work, including key research initiatives such as the Drug Discovery Alliance. Think ambitiously and creatively in producing compelling and persuasive written communications for donors, including letters, proposals, applications and progress reports. Solicit donors for gifts at face-to-face meetings, where appropriate. Provide an exceptional level of stewardship to donors, ensuring they are thanked and updated and that their relationship with ARUK grows in depth and value. Think innovatively and support the team s goal to embed the use of digital in our work. Work with senior volunteers and senior staff, where appropriate, empowering them to open their networks and ask for support. Build and maintain strong working relationships with colleagues in the Science Communications, Media and Engagement, Research and Finance teams. CRM Ensure donor records are kept up-to-date through daily use of Salesforce. Use Salesforce to track income and activity, and as a planning tool. Events Support the Donor Relations Manager in planning bespoke events / lab tours for our supporters, by providing guest lists, communicating with invitees and updating Salesforce records. Represent ARUK at Philanthropy team events, and at other ARUK events where major donors or the representatives of charitable trusts may be attending. What we are looking for: Experience gained working in a major gift fundraising or client relationship management role Demonstrable experience of developing long-term / strategic relationships Demonstrable experience of developing / influencing relationships through face-to-face conversations Demonstrable experience of working effectively without close supervision Ability to communicate with, and enthuse, a wide variety of people in a compelling, professional manner Exceptional listening skills Strong writing skills with the ability to write persuasively for a range of audiences Ability to absorb and process new information quickly Ability to grasp complex scientific concepts to a reasonable level (ie. well-informed lay person) Ability to plan, prioritise and set goals, and to follow through each piece of work to completion Ability to work collaboratively and see the bigger organisational picture An understanding of the principles of major gifts fundraising Excellent IT skills, including strong working knowledge of Outlook, Word, Excel and Powerpoint High levels of emotional intelligence Genuine interest in people Curious and creative, enjoys investigating and solving problems Driven and highly proactive - adept at spotting opportunities and maximizing them Feels strongly that dementia research is valuable and vital Confident and personable Diplomatic and discreet; has integrity Belief in the importance of striving for excellence Flexible approach, with willingness to undertake occasional evening work Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £32,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 21st September 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises World Class levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation. We were also listed in the prestigious Best Companies lists: 18th in the 100 Best Large Companies to Work For in the UK. 10th in the 50 Best Companies to Work For in the East of England. . click apply for full job details
Sep 01, 2025
Full time
The Philanthropy team at Alzheimer s Research UK (ARUK) is responsible for securing donations from individual major donors, grant-making trusts and foundations. The role of Philanthropy Officer is key to the success of the Philanthropy team, working closely with other team members and stakeholders across ARUK. At the heart of the Philanthropy team is our desire to help our supporters change the world, in a way that is meaningful and exciting to them. We work with a growing portfolio of individual donors and charitable trusts, getting to know them - through meetings, events, lab tours, reporting on the impact of their donations and regular touchpoints - so that we can match their philanthropic goals to our research initiatives. We work hard to provide bespoke stewardship, build relationships, and impart scientific information to promote ARUK and give donors the best possible experience of working with us. By nurturing these relationships, we gain long-term meaningful support from donors and their networks, and as a result can secure significant donations which range all the way up to eight figures. We are looking for an articulate, proactive and people-orientated individual to join our highly successful team. The ideal candidate will have strong relationship management skills, a high degree of emotional intelligence, and will be an ambitious self-starter. We are seeking someone who understands the importance of investing in dementia research and can convey that with passion to our supporters. In return, we can offer an exciting, supportive working environment and the opportunity to join a small major gifts team that punches well above its weight. Main duties and responsibilities of the role: Relationship building and income generation Build relationships with a portfolio of current and prospective major donors and charitable trusts, gauging their level of interest in our work, providing them with opportunities to engage with ARUK, and encouraging them to invest in our research. Develop an engagement plan for each relationship, taking full ownership and moving each donor / trust forward through qualification, solicitation and stewardship. Fundraise for different aspects of ARUK s work, including key research initiatives such as the Drug Discovery Alliance. Think ambitiously and creatively in producing compelling and persuasive written communications for donors, including letters, proposals, applications and progress reports. Solicit donors for gifts at face-to-face meetings, where appropriate. Provide an exceptional level of stewardship to donors, ensuring they are thanked and updated and that their relationship with ARUK grows in depth and value. Think innovatively and support the team s goal to embed the use of digital in our work. Work with senior volunteers and senior staff, where appropriate, empowering them to open their networks and ask for support. Build and maintain strong working relationships with colleagues in the Science Communications, Media and Engagement, Research and Finance teams. CRM Ensure donor records are kept up-to-date through daily use of Salesforce. Use Salesforce to track income and activity, and as a planning tool. Events Support the Donor Relations Manager in planning bespoke events / lab tours for our supporters, by providing guest lists, communicating with invitees and updating Salesforce records. Represent ARUK at Philanthropy team events, and at other ARUK events where major donors or the representatives of charitable trusts may be attending. What we are looking for: Experience gained working in a major gift fundraising or client relationship management role Demonstrable experience of developing long-term / strategic relationships Demonstrable experience of developing / influencing relationships through face-to-face conversations Demonstrable experience of working effectively without close supervision Ability to communicate with, and enthuse, a wide variety of people in a compelling, professional manner Exceptional listening skills Strong writing skills with the ability to write persuasively for a range of audiences Ability to absorb and process new information quickly Ability to grasp complex scientific concepts to a reasonable level (ie. well-informed lay person) Ability to plan, prioritise and set goals, and to follow through each piece of work to completion Ability to work collaboratively and see the bigger organisational picture An understanding of the principles of major gifts fundraising Excellent IT skills, including strong working knowledge of Outlook, Word, Excel and Powerpoint High levels of emotional intelligence Genuine interest in people Curious and creative, enjoys investigating and solving problems Driven and highly proactive - adept at spotting opportunities and maximizing them Feels strongly that dementia research is valuable and vital Confident and personable Diplomatic and discreet; has integrity Belief in the importance of striving for excellence Flexible approach, with willingness to undertake occasional evening work Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £32,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 21st September 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises World Class levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation. We were also listed in the prestigious Best Companies lists: 18th in the 100 Best Large Companies to Work For in the UK. 10th in the 50 Best Companies to Work For in the East of England. . click apply for full job details
Senior Sales & Digital Marketing /Social media Executive Fluent Chinese (Mandarin) Location: Leicester with 1-2 days each week supporting site in Coventry Hours: Full-time, 40 hours per week (Monday Friday, plus ad-hoc Saturdays through year as required (day off in lieu if work a Saturday) We re looking for a talented Senior Sales & Marketing Executive who can help drive growth in the Chinese student market. This role blends digital sales and marketing, and team leadership, with a focus on engaging with students/parents in China. Fluent Chinese (Mandarin) and English language skills required. Due to the nature of this role we will need someone who is living in Leicester currently and is happy to drive/travel to Coventry when required. Ideally you will drive but this is not essential as other team members will be able to provide transport. We are looking for a minimum of a 12 month contract or a permanent hire so we are happy to consider applicants ion PSW / Graduate visa's and have at least 12 months left to work without restriction. Key Responsibilities Sales & Customer Engagement Respond to and follow up on enquiries via multiple platforms, with a focus on online chat, WeChat, and WeChat Mini Programme. Support and guide sales teams on best practice when engaging with Chinese-speaking customers. Create and deliver China-specific sales tools, including sales packs and training for partner agencies. Manage and improve customer communication processes, ensuring all leads are maximised. Handle escalated complaints from Chinese tenants in line with company policy. Sales Administration Ensure all leads are recorded and tracked in CRM systems. Maintain up-to-date sales documents, pricing cards, and availability sheets. Manage the Chat platform, including settings, triggers, and users. Track and report weekly performance metrics to senior management. Provide translation support for marketing and customer materials. Process bookings, allocate rooms, handle guarantor documents, and manage payments. Assist with check-in and check-out processes, with a focus on improving the experience for Chinese students. Marketing Manage Chinese social media channels (WeChat, Red), posting engaging content and updates. Keep agency profiles and online content updated with relevant promotions. Propose and implement improvements to marketing and sales processes. Coordinate live tours with Chinese partner agencies. Support and attend events such as Open Days, Welcome Parties, and Lunar New Year celebrations. Team Management Line manage sales executives, including one-to-one meetings, appraisals, and training plans. Create weekly rotas and daily work plans. Approve timesheets and ensure training is completed. What We re Looking For Native or fluent Mandarin speaker (additional Cantonese language skills an advantage). Strong sales and customer service experience. Excellent written and verbal communication skills in both Mandarin and English. Knowledge of Chinese social media platforms (WeChat, Red) and marketing practices. Organised, proactive, and confident managing a small team. Experience in student accommodation, property, or hospitality is desirable but not essential.
Sep 01, 2025
Full time
Senior Sales & Digital Marketing /Social media Executive Fluent Chinese (Mandarin) Location: Leicester with 1-2 days each week supporting site in Coventry Hours: Full-time, 40 hours per week (Monday Friday, plus ad-hoc Saturdays through year as required (day off in lieu if work a Saturday) We re looking for a talented Senior Sales & Marketing Executive who can help drive growth in the Chinese student market. This role blends digital sales and marketing, and team leadership, with a focus on engaging with students/parents in China. Fluent Chinese (Mandarin) and English language skills required. Due to the nature of this role we will need someone who is living in Leicester currently and is happy to drive/travel to Coventry when required. Ideally you will drive but this is not essential as other team members will be able to provide transport. We are looking for a minimum of a 12 month contract or a permanent hire so we are happy to consider applicants ion PSW / Graduate visa's and have at least 12 months left to work without restriction. Key Responsibilities Sales & Customer Engagement Respond to and follow up on enquiries via multiple platforms, with a focus on online chat, WeChat, and WeChat Mini Programme. Support and guide sales teams on best practice when engaging with Chinese-speaking customers. Create and deliver China-specific sales tools, including sales packs and training for partner agencies. Manage and improve customer communication processes, ensuring all leads are maximised. Handle escalated complaints from Chinese tenants in line with company policy. Sales Administration Ensure all leads are recorded and tracked in CRM systems. Maintain up-to-date sales documents, pricing cards, and availability sheets. Manage the Chat platform, including settings, triggers, and users. Track and report weekly performance metrics to senior management. Provide translation support for marketing and customer materials. Process bookings, allocate rooms, handle guarantor documents, and manage payments. Assist with check-in and check-out processes, with a focus on improving the experience for Chinese students. Marketing Manage Chinese social media channels (WeChat, Red), posting engaging content and updates. Keep agency profiles and online content updated with relevant promotions. Propose and implement improvements to marketing and sales processes. Coordinate live tours with Chinese partner agencies. Support and attend events such as Open Days, Welcome Parties, and Lunar New Year celebrations. Team Management Line manage sales executives, including one-to-one meetings, appraisals, and training plans. Create weekly rotas and daily work plans. Approve timesheets and ensure training is completed. What We re Looking For Native or fluent Mandarin speaker (additional Cantonese language skills an advantage). Strong sales and customer service experience. Excellent written and verbal communication skills in both Mandarin and English. Knowledge of Chinese social media platforms (WeChat, Red) and marketing practices. Organised, proactive, and confident managing a small team. Experience in student accommodation, property, or hospitality is desirable but not essential.
Would you like a varied Marketing Executive role within a progressive, supportive company that offers hybrid working , a defined career progression / development path to a senior role, and where you will be able to bring your own ideas to the table and make an impact ? Our client, an award winning, internationally operating B2B media business have an exciting Marketing Executive opportunity focusing on delivering multi-channel campaigns across a variety of UK and international events / portfolios . You'll have the chance to manage multi-channel campaigns end-to-end, injecting your creativity and energy into projects, and monitor and analyse campaign performance data to make data driven suggestions - coming up with ideas and make recommendations on how to optimise and improve campaigns, and drive ROI. Part of your role will involve collaborating with internal designers and teams , as well as building relationships with external agencies and data companies, and you will have the chance to travel to and attend events internationally . As a Marketing Executive your exciting new role will include: Managing multi-channel campaigns end-to-end across channels including e-mail marketing, social media, digital (e.g. paid media), websites and advertising Monitoring, evaluating and analysing campaign performance across all channels and suggesting recommendations to improve ROI Writing and proofing content across various channels and materials Assisting with market and competitor research to support campaigns and the creation of plans and materials Assisting with the design of promotional material using Canva, as well as briefing into / working with the Internal Designer Negotiating and executing partnerships with media and event partners Building relationships with and working alongside external suppliers such as data companies and printers Maintaining and updating event websites I am interested in speaking with candidates who have experience working as a Marketing Executive; Events Marketing Executive; Marketing Officer, Coordinator, Assistant, and who have experience managing and optimising multi-channel campaigns to promote events across channels such as social media, e-mail, and digital advertising . Knowledge of CMS, survey and e-mail platforms as well as Canva would be beneficial too. Benefits include: hybrid working, Christmas & New Year shut down on top of annual leave, Medicash (health cash back plan), company social events! There is parking opposite the offices if you are driving. If you are travelling by public transport, they are based 5-10 minutes walk from the nearest train station, and a 5 minute walk to lots of shops and a major shopping centre. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Sep 01, 2025
Full time
Would you like a varied Marketing Executive role within a progressive, supportive company that offers hybrid working , a defined career progression / development path to a senior role, and where you will be able to bring your own ideas to the table and make an impact ? Our client, an award winning, internationally operating B2B media business have an exciting Marketing Executive opportunity focusing on delivering multi-channel campaigns across a variety of UK and international events / portfolios . You'll have the chance to manage multi-channel campaigns end-to-end, injecting your creativity and energy into projects, and monitor and analyse campaign performance data to make data driven suggestions - coming up with ideas and make recommendations on how to optimise and improve campaigns, and drive ROI. Part of your role will involve collaborating with internal designers and teams , as well as building relationships with external agencies and data companies, and you will have the chance to travel to and attend events internationally . As a Marketing Executive your exciting new role will include: Managing multi-channel campaigns end-to-end across channels including e-mail marketing, social media, digital (e.g. paid media), websites and advertising Monitoring, evaluating and analysing campaign performance across all channels and suggesting recommendations to improve ROI Writing and proofing content across various channels and materials Assisting with market and competitor research to support campaigns and the creation of plans and materials Assisting with the design of promotional material using Canva, as well as briefing into / working with the Internal Designer Negotiating and executing partnerships with media and event partners Building relationships with and working alongside external suppliers such as data companies and printers Maintaining and updating event websites I am interested in speaking with candidates who have experience working as a Marketing Executive; Events Marketing Executive; Marketing Officer, Coordinator, Assistant, and who have experience managing and optimising multi-channel campaigns to promote events across channels such as social media, e-mail, and digital advertising . Knowledge of CMS, survey and e-mail platforms as well as Canva would be beneficial too. Benefits include: hybrid working, Christmas & New Year shut down on top of annual leave, Medicash (health cash back plan), company social events! There is parking opposite the offices if you are driving. If you are travelling by public transport, they are based 5-10 minutes walk from the nearest train station, and a 5 minute walk to lots of shops and a major shopping centre. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Salary Circa £67k + Performance related pay + Medicash Join Our Team as Head of Finance Delivery! Are you a qualified finance professional who thrives in environments where your people skills are as valued as your financial acumen? Where innovation and excellence are core values and you ll have accountability to support the delivery of the budgets and accounts for a District Council with a Housing Revenue Account, but within the wider support network of your own Business partnering team and also peer colleagues doing the same role for other District/Boroughs. As the Head of Finance Delivery, you will be pivotal in leading the SHDC Business partnering team, ensuring robust and effective management of the Councils' finances. Your strategic leadership will enhance decision-making processes; support financial planning, and ensure compliance with legislative and policy requirements. You will coordinate, plan, and deliver comprehensive financial management and advice, making a significant impact to our client Councils. And you ll work as part of a wider Finance Senior management team to look at departmental solutions. We re looking for an experienced local government finance professional who will lead the delivery of accurate budget monitoring for revenue and capital; ensuring timely and precise financial reporting. Will develop and implement effective financial controls and procedures and collaborate with statutory Section 151 to ensure robust financial management. You will also ensure budget managers are supported through guidance and training. Ongoing development of your team will be a key focus, so we need individuals who can provide strategic leadership and promote a positive culture across the finance team. What you ll bring to the role: Qualifications: Full CCAB qualification (such as CIPFA/CIMA) with ongoing CPD. Proven experience in managing and leading finance teams delivering yearly budgets, management accounts, year-end publications, and other in-year returns. With aptitude to delegate and engage teams to high performance. You ll need to have worked in Local Government Finance previously and will have strong knowledge of financial systems and Excel. Additionally, you ll have strong communication and interpersonal skills and will be able to work to deadlines and adapt to changing demands. Attributes: Ability to plan and organize a complex and varied workload, communicate confidently to a range of colleagues, customers, and stakeholders, and maintain a professional outlook and approach to working. Other Requirements: Whilst this role will be based at Spalding, there is a requirement to commute between sites across Lincolnshire so the postholder will need to organise own travel to attend PSPS offices and other worksites as and when required Who we are: PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) which is wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. The Company provides a range of services including Human Resources & Payroll, Financial Services, Procurement & Contracts, ICT (Information and Communications Technology) & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services. Company culture: At PSPS, we are driven by a clear mission: Together, we will provide high-quality professional services, achieving outstanding performance, satisfaction, and confidence for our customers, communities, and colleagues. We pride ourselves on our vibrant and inclusive culture. Our award-winning teams enjoy a variety of events throughout the year, including: All-In Days, Leadership Days & Team Away Days: Opportunities for growth and bonding. Annual Awards Night: Celebrating our achievements. Staff Briefings: Keeping everyone informed and engaged. Early Careers Programme & Buddy Scheme: Supporting new and entry-level talent. Our Values: At PSPS, we live by our core values: One Team: We work collaboratively and support each other to achieve our goals. Professionalism: We maintain the highest standards in everything we do. Innovation: We embrace new ideas and technologies to drive improvement. Supportive: We provide a nurturing environment where everyone can thrive. Excellence: We strive for excellence in all our services and interactions. What do I get in return? Local Government Pension Scheme: Secure your future with a robust pension plan, 23.1% employer contribution. Annual leave: Enjoy 26 days plus bank holidays and the option to purchase up to 5 days extra plus your birthday off We also provide an option for you to flex when you take your bank holidays. Medicash: Access to a range of health and wellbeing benefits including cashback on everyday healthcare costs and access to digital health tools. Hybrid working: Coming together and learning from each other is important, through Hybrid working our employees can work from home and office, with a minimum of 2 days working in our offices per week. Wellbeing Support, Advice and Guidance: Emotional guidance can be accessed via our Employee Assistance Program through an online portal or over the telephone. Employee Benefits platform: Discounts at Highstreet retailers, days out, gifts, holidays and leisure discounts. Employment policies: Including gender-neutral Family Parental leave policy and Time off provisions to support those special and also challenging moments in our employees lives. Career progression: Opportunities for professional growth and development. A qualifying period will need to be completed to obtain these benefits. Join Us: If you are ready to take on a challenging and rewarding role, apply now to become our Head of Finance Delivery. Help us achieve outstanding performance and satisfaction for our customers, communities, and colleagues. Want to find out more? View our corporate video Visit our website We welcome conversations from interested applicants. Please contact Samantha Knowles (Chief Finance Officer) Your application 1. A copy of your latest CV (max 4 pages). 2. A supporting statement (max 2 pages) which outlines your suitability and interest for the role against the requirements and job description. These should be submitted online, through our First4 Recruitment portal. PSPS is an equal opportunities employer, we are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly and PSPS has also committed to be a Disability Confident employer. On occasion PSPS receive significantly more applications than expected for some vacancies and under such circumstances PSPS reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Interviews will be arranged when suitable candidates apply which may be prior to the closing date.
Sep 01, 2025
Full time
Salary Circa £67k + Performance related pay + Medicash Join Our Team as Head of Finance Delivery! Are you a qualified finance professional who thrives in environments where your people skills are as valued as your financial acumen? Where innovation and excellence are core values and you ll have accountability to support the delivery of the budgets and accounts for a District Council with a Housing Revenue Account, but within the wider support network of your own Business partnering team and also peer colleagues doing the same role for other District/Boroughs. As the Head of Finance Delivery, you will be pivotal in leading the SHDC Business partnering team, ensuring robust and effective management of the Councils' finances. Your strategic leadership will enhance decision-making processes; support financial planning, and ensure compliance with legislative and policy requirements. You will coordinate, plan, and deliver comprehensive financial management and advice, making a significant impact to our client Councils. And you ll work as part of a wider Finance Senior management team to look at departmental solutions. We re looking for an experienced local government finance professional who will lead the delivery of accurate budget monitoring for revenue and capital; ensuring timely and precise financial reporting. Will develop and implement effective financial controls and procedures and collaborate with statutory Section 151 to ensure robust financial management. You will also ensure budget managers are supported through guidance and training. Ongoing development of your team will be a key focus, so we need individuals who can provide strategic leadership and promote a positive culture across the finance team. What you ll bring to the role: Qualifications: Full CCAB qualification (such as CIPFA/CIMA) with ongoing CPD. Proven experience in managing and leading finance teams delivering yearly budgets, management accounts, year-end publications, and other in-year returns. With aptitude to delegate and engage teams to high performance. You ll need to have worked in Local Government Finance previously and will have strong knowledge of financial systems and Excel. Additionally, you ll have strong communication and interpersonal skills and will be able to work to deadlines and adapt to changing demands. Attributes: Ability to plan and organize a complex and varied workload, communicate confidently to a range of colleagues, customers, and stakeholders, and maintain a professional outlook and approach to working. Other Requirements: Whilst this role will be based at Spalding, there is a requirement to commute between sites across Lincolnshire so the postholder will need to organise own travel to attend PSPS offices and other worksites as and when required Who we are: PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) which is wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. The Company provides a range of services including Human Resources & Payroll, Financial Services, Procurement & Contracts, ICT (Information and Communications Technology) & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services. Company culture: At PSPS, we are driven by a clear mission: Together, we will provide high-quality professional services, achieving outstanding performance, satisfaction, and confidence for our customers, communities, and colleagues. We pride ourselves on our vibrant and inclusive culture. Our award-winning teams enjoy a variety of events throughout the year, including: All-In Days, Leadership Days & Team Away Days: Opportunities for growth and bonding. Annual Awards Night: Celebrating our achievements. Staff Briefings: Keeping everyone informed and engaged. Early Careers Programme & Buddy Scheme: Supporting new and entry-level talent. Our Values: At PSPS, we live by our core values: One Team: We work collaboratively and support each other to achieve our goals. Professionalism: We maintain the highest standards in everything we do. Innovation: We embrace new ideas and technologies to drive improvement. Supportive: We provide a nurturing environment where everyone can thrive. Excellence: We strive for excellence in all our services and interactions. What do I get in return? Local Government Pension Scheme: Secure your future with a robust pension plan, 23.1% employer contribution. Annual leave: Enjoy 26 days plus bank holidays and the option to purchase up to 5 days extra plus your birthday off We also provide an option for you to flex when you take your bank holidays. Medicash: Access to a range of health and wellbeing benefits including cashback on everyday healthcare costs and access to digital health tools. Hybrid working: Coming together and learning from each other is important, through Hybrid working our employees can work from home and office, with a minimum of 2 days working in our offices per week. Wellbeing Support, Advice and Guidance: Emotional guidance can be accessed via our Employee Assistance Program through an online portal or over the telephone. Employee Benefits platform: Discounts at Highstreet retailers, days out, gifts, holidays and leisure discounts. Employment policies: Including gender-neutral Family Parental leave policy and Time off provisions to support those special and also challenging moments in our employees lives. Career progression: Opportunities for professional growth and development. A qualifying period will need to be completed to obtain these benefits. Join Us: If you are ready to take on a challenging and rewarding role, apply now to become our Head of Finance Delivery. Help us achieve outstanding performance and satisfaction for our customers, communities, and colleagues. Want to find out more? View our corporate video Visit our website We welcome conversations from interested applicants. Please contact Samantha Knowles (Chief Finance Officer) Your application 1. A copy of your latest CV (max 4 pages). 2. A supporting statement (max 2 pages) which outlines your suitability and interest for the role against the requirements and job description. These should be submitted online, through our First4 Recruitment portal. PSPS is an equal opportunities employer, we are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly and PSPS has also committed to be a Disability Confident employer. On occasion PSPS receive significantly more applications than expected for some vacancies and under such circumstances PSPS reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Interviews will be arranged when suitable candidates apply which may be prior to the closing date.
HR Business Partner| 5 Month Contract | (Inside IR35) | Hybrid | Starting ASAP Day Rate: DOE About The Role: To assist the Senior HR Business Partner, deputising as required, to deliver high quality HR Business Partnering services to the client. You will: Support designated services to achieve their performance objectives by acting as internal consultant providing and coordinating appropriate HR and OD support and advice Lead and manage the roll out of corporate / organisational change projects Contribute to the development, review and evaluation of HR and OD Policies, procedures and frameworks, taking a lead role where appropriate Main Duties: Support the Senior HR Business Partner to develop the team's service plans by working in partnership with colleagues (within and outwith the service) and by taking personal responsibility where appropriate for planning how these are delivered effectively and efficiently to service users. In particular: Assist with developing and planning the delivery of the services provided by the HR and OD team to meet the current and future needs of our customers. Participate and support the planning, design and evaluation of change programmes and continuous improvement activities across the organisation. Participate and take an active lead when appropriate in the planning, delivery and review of the clients key HR and OD strategies and other related policies and frameworks Support the Senior HR Business Partner to deliver high quality services and best value to service users by: Take a lead role in delivering a professional strategic HR and OD service to allocated customer groups by ensuring provision of the following: Coaching managers and stakeholders to assess the capability and capacity of their teams using appropriate diagnostic tools, frameworks and metrics to assess the impact of factors such as behaviour, attitudes, culture, skills, systems, processes, communication and design on their team's ability to deliver strategic and operational objectives. Advice and support (either personally or by delegation or signposting to wider HROD team members) to internal customers and other key stakeholders on strategic HR and OD matters affecting their service. This will include but is not limited to: change projects and service redesign, Chief officer recruitment, all aspects of the planning and performance management framework (workforce planning, service planning and improvement planning, self-assessment and performance reporting), staff and team development, talent management, culture, behaviour and change. Maintain an up to date overview of all HR and OD activities and change projects supporting teams and services within your agreed remit Interpret available internal and external data and use analysis to identify a range of appropriate HR and OD interventions, working with managers to assess opportunities, barriers and risks to change. Support managers in the development, implementation and evaluation of OD/Change plans for their service or team. Ensuring HR and OD policies and frameworks are applied consistently across the Measuring the quality, effectiveness and satisfaction with the Business Partnering support provided and reporting this regularly. Where appropriate proposing options for improvements or change to meet organisational requirements. Building effective working relationships as required with key internal and external stakeholders including managers and chief officers, local authorities, appropriate agencies and organisations and other relevant groups and partners (eg NHS colleagues) at national and local level, identifying opportunities for partnership or collaborative working where appropriate. In your role as senior professional officer provide advice to relevant committees and boards as required and represent the client at other relevant external forums and events. Liaising with managers, supervisors and employees and attending appropriate corporate and departmental meetings making best use of digital technology to allow digital presence as required. Lead/participate in any communication and/or consultation programs relating to these areas, including negotiating as required with recognised trade union representatives. To support the development of the clients approach to change management including coordination of the HROD team response to the Corporate budget setting process ensuring that relevant HR elements of the change program are planned and coordinated with appropriate support to meet corporate timescales. Support the Senior HR Business Partner to develop, implement and maintain appropriate performance management reporting systems as a means of managing and monitoring the team's performance, ensuring standards are maintained, improvements identified and developed, and issues addressed in a timely manner. In particular, ensure appropriate performance metrics are in place in relation to Business Partnering activities, and that targets are met and maintained in relation to key performance indicators for internal and external reporting. Ensure statistical returns are Monitor team activity in line with service level agreements and against performance indicators recording activity in line with agreed procedures including financial regulations and auditing requirements. This role has been deemed Inside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.
Sep 01, 2025
Contractor
HR Business Partner| 5 Month Contract | (Inside IR35) | Hybrid | Starting ASAP Day Rate: DOE About The Role: To assist the Senior HR Business Partner, deputising as required, to deliver high quality HR Business Partnering services to the client. You will: Support designated services to achieve their performance objectives by acting as internal consultant providing and coordinating appropriate HR and OD support and advice Lead and manage the roll out of corporate / organisational change projects Contribute to the development, review and evaluation of HR and OD Policies, procedures and frameworks, taking a lead role where appropriate Main Duties: Support the Senior HR Business Partner to develop the team's service plans by working in partnership with colleagues (within and outwith the service) and by taking personal responsibility where appropriate for planning how these are delivered effectively and efficiently to service users. In particular: Assist with developing and planning the delivery of the services provided by the HR and OD team to meet the current and future needs of our customers. Participate and support the planning, design and evaluation of change programmes and continuous improvement activities across the organisation. Participate and take an active lead when appropriate in the planning, delivery and review of the clients key HR and OD strategies and other related policies and frameworks Support the Senior HR Business Partner to deliver high quality services and best value to service users by: Take a lead role in delivering a professional strategic HR and OD service to allocated customer groups by ensuring provision of the following: Coaching managers and stakeholders to assess the capability and capacity of their teams using appropriate diagnostic tools, frameworks and metrics to assess the impact of factors such as behaviour, attitudes, culture, skills, systems, processes, communication and design on their team's ability to deliver strategic and operational objectives. Advice and support (either personally or by delegation or signposting to wider HROD team members) to internal customers and other key stakeholders on strategic HR and OD matters affecting their service. This will include but is not limited to: change projects and service redesign, Chief officer recruitment, all aspects of the planning and performance management framework (workforce planning, service planning and improvement planning, self-assessment and performance reporting), staff and team development, talent management, culture, behaviour and change. Maintain an up to date overview of all HR and OD activities and change projects supporting teams and services within your agreed remit Interpret available internal and external data and use analysis to identify a range of appropriate HR and OD interventions, working with managers to assess opportunities, barriers and risks to change. Support managers in the development, implementation and evaluation of OD/Change plans for their service or team. Ensuring HR and OD policies and frameworks are applied consistently across the Measuring the quality, effectiveness and satisfaction with the Business Partnering support provided and reporting this regularly. Where appropriate proposing options for improvements or change to meet organisational requirements. Building effective working relationships as required with key internal and external stakeholders including managers and chief officers, local authorities, appropriate agencies and organisations and other relevant groups and partners (eg NHS colleagues) at national and local level, identifying opportunities for partnership or collaborative working where appropriate. In your role as senior professional officer provide advice to relevant committees and boards as required and represent the client at other relevant external forums and events. Liaising with managers, supervisors and employees and attending appropriate corporate and departmental meetings making best use of digital technology to allow digital presence as required. Lead/participate in any communication and/or consultation programs relating to these areas, including negotiating as required with recognised trade union representatives. To support the development of the clients approach to change management including coordination of the HROD team response to the Corporate budget setting process ensuring that relevant HR elements of the change program are planned and coordinated with appropriate support to meet corporate timescales. Support the Senior HR Business Partner to develop, implement and maintain appropriate performance management reporting systems as a means of managing and monitoring the team's performance, ensuring standards are maintained, improvements identified and developed, and issues addressed in a timely manner. In particular, ensure appropriate performance metrics are in place in relation to Business Partnering activities, and that targets are met and maintained in relation to key performance indicators for internal and external reporting. Ensure statistical returns are Monitor team activity in line with service level agreements and against performance indicators recording activity in line with agreed procedures including financial regulations and auditing requirements. This role has been deemed Inside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.
Senior Procurement Officer Rate - 500 (A Day) Duration - 6 Months (Initially) Location - London (Hybrid) Ir35 - Inside (Must use an umbrella company) As a Senior Procurement Officer, you'll help us deliver the procurement strategy and policy across the organisation. You'll support the work of the Procurement Team by providing advice and guidance to a wide range of stakeholders. You will take ownership of procurement projects (RfQs and RfPs) and running full tenders which can range between 30k and Ms. You'll be responsible for maintaining our procurement systems; Workday (P2P), Jaggaer (e-Procurement tools) and Hornbill (procurement ticketing system). Procurement Business Partner for Customer Connect & Workspaces and Communications - ownership and relationship management for both Directorates. Maintaining and managing relationships with the internal and external stakeholders, including senior leaders and Executive Team members on procurement projects and initiatives. Drafting documents such as procurement strategies, tender evaluation reports and Single Tender Actions and contributing to Business Cases and Business Justification documents. Managing our procurement tools; Workday, Jaggaer and Hornbill having responsibility for maintenance, improvements, integration with external systems such as the government's Central Digital Platform. Drafting tender documents, configuring and running tender events on our e-procurement tool - Jaggaer. Managing procurement projects and RfPs for a wide range services. Analysing information from various sources and using your skills to identify opportunities to source alternative suppliers and reduce our costs. Keeping your knowledge up to date as procurement legislation evolves. Taking personal responsibility for delivering on your objectives in line with our values. Your experience includes: Having a strong working knowledge of Microsoft Office, in particular manipulating complex data in Excel as well as a range of e-sourcing and procurement tools. Having strong knowledge and experience of public sector procurement and having attained CIPS L6 accreditation. Experience in running large open procurement competitions and call off contracts through the use of existing public sector frameworks and having an understanding of the UK Public Contracts Regulations. Using your strong numeracy (and MS Excel) skills to analyse data and drafting quarterly reports for the Exec Team and Board. Strong communications skills to guide a range of internal and external stakeholders through processes and the ability to run training sessions as required. Stakeholder management skills with the ability to deliver difficult messages. Being inquisitive and able to think logically - you'll understand and identify with our key stakeholder needs and queries and have the confidence to provide accurate advice. Using your skills to juggle several pieces of work at once - you'll be working on a range of projects at any given time. Using your initiative to identify areas where systems and processes can be improved. Working well with your colleagues - you'll know what it means to be a good team player.
Sep 01, 2025
Contractor
Senior Procurement Officer Rate - 500 (A Day) Duration - 6 Months (Initially) Location - London (Hybrid) Ir35 - Inside (Must use an umbrella company) As a Senior Procurement Officer, you'll help us deliver the procurement strategy and policy across the organisation. You'll support the work of the Procurement Team by providing advice and guidance to a wide range of stakeholders. You will take ownership of procurement projects (RfQs and RfPs) and running full tenders which can range between 30k and Ms. You'll be responsible for maintaining our procurement systems; Workday (P2P), Jaggaer (e-Procurement tools) and Hornbill (procurement ticketing system). Procurement Business Partner for Customer Connect & Workspaces and Communications - ownership and relationship management for both Directorates. Maintaining and managing relationships with the internal and external stakeholders, including senior leaders and Executive Team members on procurement projects and initiatives. Drafting documents such as procurement strategies, tender evaluation reports and Single Tender Actions and contributing to Business Cases and Business Justification documents. Managing our procurement tools; Workday, Jaggaer and Hornbill having responsibility for maintenance, improvements, integration with external systems such as the government's Central Digital Platform. Drafting tender documents, configuring and running tender events on our e-procurement tool - Jaggaer. Managing procurement projects and RfPs for a wide range services. Analysing information from various sources and using your skills to identify opportunities to source alternative suppliers and reduce our costs. Keeping your knowledge up to date as procurement legislation evolves. Taking personal responsibility for delivering on your objectives in line with our values. Your experience includes: Having a strong working knowledge of Microsoft Office, in particular manipulating complex data in Excel as well as a range of e-sourcing and procurement tools. Having strong knowledge and experience of public sector procurement and having attained CIPS L6 accreditation. Experience in running large open procurement competitions and call off contracts through the use of existing public sector frameworks and having an understanding of the UK Public Contracts Regulations. Using your strong numeracy (and MS Excel) skills to analyse data and drafting quarterly reports for the Exec Team and Board. Strong communications skills to guide a range of internal and external stakeholders through processes and the ability to run training sessions as required. Stakeholder management skills with the ability to deliver difficult messages. Being inquisitive and able to think logically - you'll understand and identify with our key stakeholder needs and queries and have the confidence to provide accurate advice. Using your skills to juggle several pieces of work at once - you'll be working on a range of projects at any given time. Using your initiative to identify areas where systems and processes can be improved. Working well with your colleagues - you'll know what it means to be a good team player.
An exciting opportunity has arisen for a motivated and organised individual to join our Business Development & Commissioning Team as our new Business Development Marketing Officer. This is an exciting opportunity for someone who wants to further build their skills, knowledge and experience in both marketing and business development, working as part of a high-performing team. The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Community Rehabilitation Service. We are the largest centre commissioned by NHS England for Category A neurorehabilitation. The team plays a pivotal role in generating and overseeing referrals for our frontline services whilst managing all children and young people placement-related activity. In this role, you ll work closely with our Senior Business Development Marketing Manager to drive referral generating activity through both business development and marketing activity. This may include direct mail and advertising campaigns, both on and offline, through to organising and attending events, both those hosted by other organisations and our own. You ll play an important role in supporting coordination of and delivery of this activity. You will have the opportunity to develop and implement your expertise in an environment that is focused on the highest clinical and quality standards. You will work in a 24-acre site which is unusual in its beautiful historic nature, as it is unique in its state-of-the-art facilities including robotic technology and virtual reality. Staff benefits include London weighting, shuttle bus, and more Read more below Role Requirements To be successful in this role, you ll demonstrate: An understanding of business development and marketing, ideally be in a services-oriented environment but this is not essential. Experience in implementing and managing multi-channel marketing campaigns both on and offline, whether to consumers (B2C), professionals (B2B), or government departments/professionals (B2G). Ability to work well with others both within the BD&C team and across other departments, including the central marketing and communications team who support implementation of our plans. Experience in coordinating multiple projects and tasks at one time. Strong administrative, computer and communication skills, both written and verbal. Ability to work in a matrix environment, with resilience, determination and passion. Interview Date: Friday 19th September 2025 Terms and Conditions PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. Strictly no agencies, please. As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion. About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Sep 01, 2025
Full time
An exciting opportunity has arisen for a motivated and organised individual to join our Business Development & Commissioning Team as our new Business Development Marketing Officer. This is an exciting opportunity for someone who wants to further build their skills, knowledge and experience in both marketing and business development, working as part of a high-performing team. The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Community Rehabilitation Service. We are the largest centre commissioned by NHS England for Category A neurorehabilitation. The team plays a pivotal role in generating and overseeing referrals for our frontline services whilst managing all children and young people placement-related activity. In this role, you ll work closely with our Senior Business Development Marketing Manager to drive referral generating activity through both business development and marketing activity. This may include direct mail and advertising campaigns, both on and offline, through to organising and attending events, both those hosted by other organisations and our own. You ll play an important role in supporting coordination of and delivery of this activity. You will have the opportunity to develop and implement your expertise in an environment that is focused on the highest clinical and quality standards. You will work in a 24-acre site which is unusual in its beautiful historic nature, as it is unique in its state-of-the-art facilities including robotic technology and virtual reality. Staff benefits include London weighting, shuttle bus, and more Read more below Role Requirements To be successful in this role, you ll demonstrate: An understanding of business development and marketing, ideally be in a services-oriented environment but this is not essential. Experience in implementing and managing multi-channel marketing campaigns both on and offline, whether to consumers (B2C), professionals (B2B), or government departments/professionals (B2G). Ability to work well with others both within the BD&C team and across other departments, including the central marketing and communications team who support implementation of our plans. Experience in coordinating multiple projects and tasks at one time. Strong administrative, computer and communication skills, both written and verbal. Ability to work in a matrix environment, with resilience, determination and passion. Interview Date: Friday 19th September 2025 Terms and Conditions PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. Strictly no agencies, please. As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion. About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Procurement And Contract Officer Location: Hornton Street, W8 7NX Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay rate: £ 20.86 per hour Job Ref: (phone number removed)x Responsibilities Support the Procurement and Contract Management Team Managers in enhancing the development, efficiency, and success of the Temporary Accommodation and Resettlement department. Commission, procure, and manage the supply of accommodation, including temporary accommodation, direct lets, and private rented sector accommodation. Ensure effective supply of accommodation for households in housing need and provide effective contract monitoring. Contribute to ad hoc accommodation-related projects, property decant programs, and new contract development. Assist with the management of accommodation units within the Council s private leasing portfolio. Develop and deliver strategies, policies, and programs to manage accommodation for homeless cases, focusing on reducing usage and promoting value for money. Successfully tender, evaluate, and let contracts to providers, ensuring quality, value for money, and compliance with financial regulations and legal requirements. Develop and maintain relationships with private sector landlords, managing and letting agents, and owners of empty properties to secure privately rented properties for households in need. Carry out property inspections to assess suitability for housing needs, investigate disrepair complaints, and take property inventories. Collect, analyze, and act upon demand and supply data, performance, and financial information to shape commissioning decisions and manage service problems. Review, monitor, and evaluate the performance of accommodation-related projects, contracts, and service level agreements, addressing under-performance and service failures. Ensure systems are in place for effective move-on from emergency accommodation to minimize high-cost placements and subsidy loss. Interpret and assess customer needs, prepare forecasts and supply plans, and identify trends in accommodation needs. Assess and authorize payments related to the accommodation portfolio and work with finance teams to monitor and evaluate the accommodation budget. Promote the Council s procurement options at landlord forums, trade events, and one-to-one meetings. Manage property and tenancy aspects for properties under direct Council management and liaise with landlords, agents, tenants, and contractors. Actively liaise with landlords and managing agents to resolve accommodation-related problems. Support senior managers in contract and performance management of accommodation providers, analyzing contract performance data and complaints. Act as a contact for landlords with established tenancies facing difficulties and negotiate to resolve issues and sustain tenancies. Encourage landlords to develop good property management and standards. Stay informed on legislation and policy related to temporary accommodation supply and use, including housing benefit legislation. Ensure value for money is considered in all decisions and recommendations. Respond promptly to enquiries and complaints from temporary accommodation clients and attend court cases as required. Maintain accurate service records to comply with reporting arrangements and provide management with performance information. Develop and maintain positive relationships with clients, residents, council officers, housing providers, and other stakeholders to achieve high customer satisfaction. Ensure health and safety responsibilities are met by attending relevant training and complying with health and safety policies. Person Specification Demonstrate understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. Essential: Grade C or above in GCSE Maths and English or equivalent qualifications. Desirable: Qualified to undertake property inspection under the Housing Health and Safety Rating System or ability to obtain qualification. Experience of procurement and contract management, including addressing under-performance (Desirable). Understanding of the private rented sector and issues related to accommodation acquisition, security of tenure, health and safety, housing standards, and housing benefit regulations (Essential). Experience working with private landlords and lettings agents (Desirable). Experience working in a social/private sector housing environment or related field (Essential). Good verbal and written communication skills, including negotiation with accommodation providers and writing reports and procedures in plain English (Essential). Experience communicating effectively to customers and at all organizational levels (Essential). Ability to relate Department s objectives and policies to service and communicate them concisely to colleagues, customers, and partners (Essential). Ability to manage a varied workload and provide high-quality work with limited supervision (Essential). Ability to take responsibility for personal and team performance in delivering a customer-focused service (Essential). Ability to assess and communicate service issues, identify and cost appropriate responses and solutions (Essential). Commitment to equalities issues and understanding of their relevance to the Procurement and Contract Management Team and diverse customer needs (Essential). DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 01, 2025
Contractor
Procurement And Contract Officer Location: Hornton Street, W8 7NX Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay rate: £ 20.86 per hour Job Ref: (phone number removed)x Responsibilities Support the Procurement and Contract Management Team Managers in enhancing the development, efficiency, and success of the Temporary Accommodation and Resettlement department. Commission, procure, and manage the supply of accommodation, including temporary accommodation, direct lets, and private rented sector accommodation. Ensure effective supply of accommodation for households in housing need and provide effective contract monitoring. Contribute to ad hoc accommodation-related projects, property decant programs, and new contract development. Assist with the management of accommodation units within the Council s private leasing portfolio. Develop and deliver strategies, policies, and programs to manage accommodation for homeless cases, focusing on reducing usage and promoting value for money. Successfully tender, evaluate, and let contracts to providers, ensuring quality, value for money, and compliance with financial regulations and legal requirements. Develop and maintain relationships with private sector landlords, managing and letting agents, and owners of empty properties to secure privately rented properties for households in need. Carry out property inspections to assess suitability for housing needs, investigate disrepair complaints, and take property inventories. Collect, analyze, and act upon demand and supply data, performance, and financial information to shape commissioning decisions and manage service problems. Review, monitor, and evaluate the performance of accommodation-related projects, contracts, and service level agreements, addressing under-performance and service failures. Ensure systems are in place for effective move-on from emergency accommodation to minimize high-cost placements and subsidy loss. Interpret and assess customer needs, prepare forecasts and supply plans, and identify trends in accommodation needs. Assess and authorize payments related to the accommodation portfolio and work with finance teams to monitor and evaluate the accommodation budget. Promote the Council s procurement options at landlord forums, trade events, and one-to-one meetings. Manage property and tenancy aspects for properties under direct Council management and liaise with landlords, agents, tenants, and contractors. Actively liaise with landlords and managing agents to resolve accommodation-related problems. Support senior managers in contract and performance management of accommodation providers, analyzing contract performance data and complaints. Act as a contact for landlords with established tenancies facing difficulties and negotiate to resolve issues and sustain tenancies. Encourage landlords to develop good property management and standards. Stay informed on legislation and policy related to temporary accommodation supply and use, including housing benefit legislation. Ensure value for money is considered in all decisions and recommendations. Respond promptly to enquiries and complaints from temporary accommodation clients and attend court cases as required. Maintain accurate service records to comply with reporting arrangements and provide management with performance information. Develop and maintain positive relationships with clients, residents, council officers, housing providers, and other stakeholders to achieve high customer satisfaction. Ensure health and safety responsibilities are met by attending relevant training and complying with health and safety policies. Person Specification Demonstrate understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. Essential: Grade C or above in GCSE Maths and English or equivalent qualifications. Desirable: Qualified to undertake property inspection under the Housing Health and Safety Rating System or ability to obtain qualification. Experience of procurement and contract management, including addressing under-performance (Desirable). Understanding of the private rented sector and issues related to accommodation acquisition, security of tenure, health and safety, housing standards, and housing benefit regulations (Essential). Experience working with private landlords and lettings agents (Desirable). Experience working in a social/private sector housing environment or related field (Essential). Good verbal and written communication skills, including negotiation with accommodation providers and writing reports and procedures in plain English (Essential). Experience communicating effectively to customers and at all organizational levels (Essential). Ability to relate Department s objectives and policies to service and communicate them concisely to colleagues, customers, and partners (Essential). Ability to manage a varied workload and provide high-quality work with limited supervision (Essential). Ability to take responsibility for personal and team performance in delivering a customer-focused service (Essential). Ability to assess and communicate service issues, identify and cost appropriate responses and solutions (Essential). Commitment to equalities issues and understanding of their relevance to the Procurement and Contract Management Team and diverse customer needs (Essential). DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Democracy and Boundary Commission Cymru
City, Cardiff
Location: Cardiff or virtually via MS Teams. Time Commitment: Minimum of 1-2 days per month. Tenure of office: Initial appointment of 4 years. Remuneration: £337 per full day. Closing date: 1 September 2025 Shortlisting: week commencing 19 September 2025 Interviews: week commencing 13 October 2025 Intended Start date: 1 January 2026, with handover from appointment. Role Description Strategic Functions The Chair will oversee the delivery of: Local Government Electoral Boundary Reviews. Senedd Boundary Reviews. Remuneration policy and determinations. Election administration support through the Electoral Management Board. They will also: Provide leadership for the Commissioners and secretariat, including line management of the Chief Executive. Lead on the Commission s responsibilities for partnership working. Stakeholder Management Ensure strong and effective relationships with key stakeholders. Communication and Engagement Ensure effective consultation and engagement on proposals in accordance with the Commission s Communication and Engagement strategy, ensuring feedback is used to support continuous learning and improvement. Ensure consultation is fully compliant with statutory legislative framework and used to inform decision making for all electoral reviews and remuneration determinations. Ensure Commission decisions are communicated clearly and all communications are accessible. Analysis of information / use of research and evidence to support effective decision making Analyse and interpret information and make effective use of evidence to support panel decision making on Local Government Electoral and Senedd Boundary Review options and remuneration. Identify trends across all aspects of Commission programmes to inform a research and evidence plan that ensures the Commission is contributing to the Democratic health of the nation. Use evidence and research in the provision of advice to the Welsh Government on the state of Democratic health in Wales. Policy Development Develop policy, practice and robust methodology to support decision making Provide guidance and advice to key stakeholders on the effective running of devolved elections in Wales, remuneration policy and determinations, and electoral reviews. Through shared learning, develop and implement guidance for the effective delivery of elections across Wales. Legislative Framework Understand the legislative framework that impacts decisions and Commission work. Ensure the Commission is working within the legislative framework. Horizon scan for future changes to legislation that are likely to impact the functions of the Commission. Corporate Governance Ensure the organisation is fit for purpose with effective corporate governance arrangements in place in respect to financial and risk management and organisational development. Ensure plans and policies are regularly reviewed. Provide leadership and strategic direction to the organisation and support the Chief Executive and senior leadership team to delivery corporate objectives and drive a culture of continuous improvement. The Chair will specifically lead the way in terms of the Commission s role in meeting Welsh Language standards, equalities duties, sustainable development and partnership working. Ensure the delivery of outcomes against the Commission strategy and organisational plan, delivery of Welsh Government objectives and that the Minister s Remit Letter is fulfilled. Performance Management and Quality Assurance Oversee the quality assurance process for the production of draft and final reports. Ensure the effective monitoring of the Commission s performance. Review Programme Delivering a full review of Senedd constituency boundaries that will be the basis of the 2030 Senedd Elections. Developing the Policy and Practice and Council Size Methodology for the next Electoral Review Programme, reflecting learning from the previous programme and commissioning research on specific issues. Ensure there is wide ranging consultation with Welsh Government, Principal Councils, Community and Town Councils, and all other stakeholders. Assessing a range of options for the numbers of councillors and the areas they represent, taking into account the complexities, and often contradictions, of the demography and infrastructure of the area under review and a wide range of opinions from consultation feedback Acting collectively in making draft and final decisions on individual electoral reviews. Working with principal councils to ensure community boundaries and electoral arrangements are regularly reviewed and coordinated with the programme of electoral reviews. Acting collectively in making orders on individual community reviews. Being aware, at all times, of the risks, reputational and other, associated with the reviews and the potential consequences for the Commission, its members and Welsh Government. Ensuring Commissioner s responsibilities for overseeing a number of specific Electoral Reviews as Lead Commissioner carry out their role in leading presentations and addressing engagement meetings with Principal Council councillors, including group leaders, and senior council officers; Community and Town councillors and clerks; the public and other groups who may be interested in the review. Welsh language requirements Welsh language requirements: 3 Although Welsh language skills are not essential for this post, they would be an asset. This role is a Welsh language skills desirable role. Understanding by reading: 1 Can read some basic words and phrases with understanding Speaking and being understood: 1 Can hold a basic conversation in Welsh Understanding by listening: 1 Can understand parts of a basic conversation Writing and being understood: 1 Can write basic messages on everyday topics The Use of Artificial Intelligence (AI) Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Disability Confident Scheme The Welsh Government is a Disability Confident Leader. We guarantee to interview any candidate with an impairment, health condition, who is neurodivergent or who uses British Sign Language if they meet the minimum criteria for the post. Social Model of Disability Welsh Government has adopted the social model of disability, which recognises that barriers in society act to disable people who have impairments, or health conditions, who are neurodivergent or who use British Sign Language. We are committed to removing barriers in the recruitment process so that all (or potential new) staff can perform at their best. Recruitment adjustments can be made at any part of the recruitment process for candidates with an impairment or health condition, who are neurodivergent or who use British Sign Language. How to Apply All applications for this vacancy must be made using our online application system. Unless stated otherwise in the Other vacancy-related information for advert , the Welsh Government cannot offer Visa sponsorship. Welsh Government holds a Visa sponsorship licence, but this can only be used for certain roles and this campaign does not qualify. Applications are welcomed from people with a diverse range of lived and professional experiences. We are actively committed to becoming an increasingly diverse organisation which represents the diverse communities we serve. There are a number of Diversity networks that staff can participate in, which include the Disability Awareness and Support Staff Network; Minority Ethnic Staff Network; Mind Matters (Mental health and well-being); PRISM (LGBTI+), Women Together and the Neurodivergence Network. If you have an impairment which prevents you from applying online, please email our recruitment team. You can: request an application pack in an alternative format request a recruitment adjustment to help you submit your application Use the Apply button to submit your application. You will be asked to register if you don t have an account or sign in if you do. Registration takes a few minutes and you will need an email address. You should check your Application Centre regularly for updates to your application. Please also check your spam/junk folder in case any communication regarding your application and/or assessment details finds its way there. Once you ve registered for an account and logged in, you ll be taken to the online application form. You must complete this and submit it before the deadline on the closing date. We will not consider an incomplete application form. If you would like to apply for this vacancy in Welsh, please use the Change Language link on this page. We welcome applications in Welsh, and applications submitted in Welsh will not be treated less favourably than applications submitted in English.
Sep 01, 2025
Full time
Location: Cardiff or virtually via MS Teams. Time Commitment: Minimum of 1-2 days per month. Tenure of office: Initial appointment of 4 years. Remuneration: £337 per full day. Closing date: 1 September 2025 Shortlisting: week commencing 19 September 2025 Interviews: week commencing 13 October 2025 Intended Start date: 1 January 2026, with handover from appointment. Role Description Strategic Functions The Chair will oversee the delivery of: Local Government Electoral Boundary Reviews. Senedd Boundary Reviews. Remuneration policy and determinations. Election administration support through the Electoral Management Board. They will also: Provide leadership for the Commissioners and secretariat, including line management of the Chief Executive. Lead on the Commission s responsibilities for partnership working. Stakeholder Management Ensure strong and effective relationships with key stakeholders. Communication and Engagement Ensure effective consultation and engagement on proposals in accordance with the Commission s Communication and Engagement strategy, ensuring feedback is used to support continuous learning and improvement. Ensure consultation is fully compliant with statutory legislative framework and used to inform decision making for all electoral reviews and remuneration determinations. Ensure Commission decisions are communicated clearly and all communications are accessible. Analysis of information / use of research and evidence to support effective decision making Analyse and interpret information and make effective use of evidence to support panel decision making on Local Government Electoral and Senedd Boundary Review options and remuneration. Identify trends across all aspects of Commission programmes to inform a research and evidence plan that ensures the Commission is contributing to the Democratic health of the nation. Use evidence and research in the provision of advice to the Welsh Government on the state of Democratic health in Wales. Policy Development Develop policy, practice and robust methodology to support decision making Provide guidance and advice to key stakeholders on the effective running of devolved elections in Wales, remuneration policy and determinations, and electoral reviews. Through shared learning, develop and implement guidance for the effective delivery of elections across Wales. Legislative Framework Understand the legislative framework that impacts decisions and Commission work. Ensure the Commission is working within the legislative framework. Horizon scan for future changes to legislation that are likely to impact the functions of the Commission. Corporate Governance Ensure the organisation is fit for purpose with effective corporate governance arrangements in place in respect to financial and risk management and organisational development. Ensure plans and policies are regularly reviewed. Provide leadership and strategic direction to the organisation and support the Chief Executive and senior leadership team to delivery corporate objectives and drive a culture of continuous improvement. The Chair will specifically lead the way in terms of the Commission s role in meeting Welsh Language standards, equalities duties, sustainable development and partnership working. Ensure the delivery of outcomes against the Commission strategy and organisational plan, delivery of Welsh Government objectives and that the Minister s Remit Letter is fulfilled. Performance Management and Quality Assurance Oversee the quality assurance process for the production of draft and final reports. Ensure the effective monitoring of the Commission s performance. Review Programme Delivering a full review of Senedd constituency boundaries that will be the basis of the 2030 Senedd Elections. Developing the Policy and Practice and Council Size Methodology for the next Electoral Review Programme, reflecting learning from the previous programme and commissioning research on specific issues. Ensure there is wide ranging consultation with Welsh Government, Principal Councils, Community and Town Councils, and all other stakeholders. Assessing a range of options for the numbers of councillors and the areas they represent, taking into account the complexities, and often contradictions, of the demography and infrastructure of the area under review and a wide range of opinions from consultation feedback Acting collectively in making draft and final decisions on individual electoral reviews. Working with principal councils to ensure community boundaries and electoral arrangements are regularly reviewed and coordinated with the programme of electoral reviews. Acting collectively in making orders on individual community reviews. Being aware, at all times, of the risks, reputational and other, associated with the reviews and the potential consequences for the Commission, its members and Welsh Government. Ensuring Commissioner s responsibilities for overseeing a number of specific Electoral Reviews as Lead Commissioner carry out their role in leading presentations and addressing engagement meetings with Principal Council councillors, including group leaders, and senior council officers; Community and Town councillors and clerks; the public and other groups who may be interested in the review. Welsh language requirements Welsh language requirements: 3 Although Welsh language skills are not essential for this post, they would be an asset. This role is a Welsh language skills desirable role. Understanding by reading: 1 Can read some basic words and phrases with understanding Speaking and being understood: 1 Can hold a basic conversation in Welsh Understanding by listening: 1 Can understand parts of a basic conversation Writing and being understood: 1 Can write basic messages on everyday topics The Use of Artificial Intelligence (AI) Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Disability Confident Scheme The Welsh Government is a Disability Confident Leader. We guarantee to interview any candidate with an impairment, health condition, who is neurodivergent or who uses British Sign Language if they meet the minimum criteria for the post. Social Model of Disability Welsh Government has adopted the social model of disability, which recognises that barriers in society act to disable people who have impairments, or health conditions, who are neurodivergent or who use British Sign Language. We are committed to removing barriers in the recruitment process so that all (or potential new) staff can perform at their best. Recruitment adjustments can be made at any part of the recruitment process for candidates with an impairment or health condition, who are neurodivergent or who use British Sign Language. How to Apply All applications for this vacancy must be made using our online application system. Unless stated otherwise in the Other vacancy-related information for advert , the Welsh Government cannot offer Visa sponsorship. Welsh Government holds a Visa sponsorship licence, but this can only be used for certain roles and this campaign does not qualify. Applications are welcomed from people with a diverse range of lived and professional experiences. We are actively committed to becoming an increasingly diverse organisation which represents the diverse communities we serve. There are a number of Diversity networks that staff can participate in, which include the Disability Awareness and Support Staff Network; Minority Ethnic Staff Network; Mind Matters (Mental health and well-being); PRISM (LGBTI+), Women Together and the Neurodivergence Network. If you have an impairment which prevents you from applying online, please email our recruitment team. You can: request an application pack in an alternative format request a recruitment adjustment to help you submit your application Use the Apply button to submit your application. You will be asked to register if you don t have an account or sign in if you do. Registration takes a few minutes and you will need an email address. You should check your Application Centre regularly for updates to your application. Please also check your spam/junk folder in case any communication regarding your application and/or assessment details finds its way there. Once you ve registered for an account and logged in, you ll be taken to the online application form. You must complete this and submit it before the deadline on the closing date. We will not consider an incomplete application form. If you would like to apply for this vacancy in Welsh, please use the Change Language link on this page. We welcome applications in Welsh, and applications submitted in Welsh will not be treated less favourably than applications submitted in English.
