Parkdean Resorts
Newcastle Upon Tyne, Tyne And Wear
Are you ready to make a real impact across our Accommodation teams? In this exciting role, you'll be the driving force behind consistent operational performance, ensuring our park teams are supported, processes run smoothly, and improvements deliver real results. Working closely with the Head of Operational Services, you'll help shape the way we deliver quality, efficiency, and cost control across multiple sites. With a mix of hands-on operational oversight, team development, and cross-department collaboration, you'll play a vital part in empowering our people to shine and create unforgettable guest experiences every day. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 65 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing Support the onboarding, induction, and development of Accommodation Managers. Deliver coaching and on-site support to ensure consistent leadership standards across all parks. Conduct site visits to identify and resolve operational inefficiencies. Support underperforming parks through focused action plans and performance monitoring. Assist in ensuring all activity contributes to budget targets and broader commercial goals. Work closely with Regional Directors, General Managers, and park teams to ensure alignment on operational priorities. Collaborate with central departments (Procurement, Finance, Recruitment, etc.) to support strategic projects and initiatives. Some of the skills we're looking for: Proven experience in multi-site operational, preferably within hospitality, holiday parks, or leisure. Strong understanding of accommodation, maintenance, or related services. Excellent communication and coaching skills, with the ability to influence at all levels. Commercially aware with experience in managing budgets, labour planning, and cost controls. Skilled in identifying issues, implementing solutions, and delivering sustained improvements. Strong organisational and time management abilities. Comfortable with UK-wide travel and hands-on support across multiple locations. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Sep 04, 2025
Full time
Are you ready to make a real impact across our Accommodation teams? In this exciting role, you'll be the driving force behind consistent operational performance, ensuring our park teams are supported, processes run smoothly, and improvements deliver real results. Working closely with the Head of Operational Services, you'll help shape the way we deliver quality, efficiency, and cost control across multiple sites. With a mix of hands-on operational oversight, team development, and cross-department collaboration, you'll play a vital part in empowering our people to shine and create unforgettable guest experiences every day. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 65 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing Support the onboarding, induction, and development of Accommodation Managers. Deliver coaching and on-site support to ensure consistent leadership standards across all parks. Conduct site visits to identify and resolve operational inefficiencies. Support underperforming parks through focused action plans and performance monitoring. Assist in ensuring all activity contributes to budget targets and broader commercial goals. Work closely with Regional Directors, General Managers, and park teams to ensure alignment on operational priorities. Collaborate with central departments (Procurement, Finance, Recruitment, etc.) to support strategic projects and initiatives. Some of the skills we're looking for: Proven experience in multi-site operational, preferably within hospitality, holiday parks, or leisure. Strong understanding of accommodation, maintenance, or related services. Excellent communication and coaching skills, with the ability to influence at all levels. Commercially aware with experience in managing budgets, labour planning, and cost controls. Skilled in identifying issues, implementing solutions, and delivering sustained improvements. Strong organisational and time management abilities. Comfortable with UK-wide travel and hands-on support across multiple locations. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Job Overview Provide oversight and leadership to Senior Global Trial managers (SGTMs) for project productivity, delivery and quality resulting in strong financial performance and customer satisfaction. Work with Clinical teams to focus on leveraging deep therapeutic expertise and IQVIA solutions to drive operational excellence and strategic leadership with our customers. Direct and manage an assigned team of clinical leads who lead or support studies or programs to make sure quality, time and budget deliverables are met to the Sponsor's satisfaction and in accordance with Standard Operating Procedures (SOPs), policies and practices. Ensure Clinical leads are trained and individual development is aligned and in place to meet project and organizational needs. Attract, develop and retain talent. Essential Functions • Ensure clinical delivery of assigned projects in compliance with regulatory requirements (International Conference on Harmonization (ICH)-Good Clinical Practice (GCP), protocol), customer requirements (contract), and internal requirements (policies, Standard Operating Procedures (SOPs), project plans). Ensure all Clinical Leads (CLs) obtain Fundamental Good Clinical Practices (GCP) accreditation during a two year cycle. • Actively engage with SGTMs to review project performance and deliverables. Address performance issues and/or escalations by working to create action/recovery plans. Ensure compliance to the Clinical Leads (CL) metrics dashboard of all direct reports. Foster an environment where lessons learned are shared within the team. • Ensure compliance on the overall Risk Management process including risks that are escalating into issues. Work with SGTMs on identification of risks that can lead to processes improvement/standardization across the organization. • Ensure compliance to quality management processes that apply to all projects. Support quality initiatives and ensure quality metrics are met at all times. • Mentor SGTMs to manage clinical aspects of Project Finances, Support to understand the scope of clinical delivery and create plans to deliver against this scope and to monitor and manage changes against baseline and identify additional service opportunities or out of scope work. • Coach SGTMs to identify Out of Scope items, discuss impact and proactively suggest remediation plans when considering risks/delays and to determine appropriate action. Discuss and promote proactive identification of milestone risks by SGTMs • Actively review project level clinical metrics with SGTMs to ensure compliance and accuracy of data. Support SGTMs during Project Review Meetings . Ensure compliance to all critical data fields within Project Management systems/ applicable trackers. Coach SGTMs on running and reviewing various project reports • Resourcing and Talent planning of the SGTM team. Manage the team at project level to successfully deliver the project through the establishment of high-quality operational plans and guidance as well as project related trainings. • Conduct progress reviews and evaluations in addition to create contingency plans to mitigate project, program-level and enterprise risks. • Mentor SGTMs for further development and ensure they follow an Individual development plan. Qualifications • Bachelor's Degree Bachelor's Degree in life sciences or related field required Req • Requires 10 years of clinical research experience including 6 years leadership experience, multi-regional and global focus or equivalent combination of education, training and experience. • Requires broad management knowledge to lead cross-regional teams, and well as the ability to influence others outside of own job area regarding policies, procedures, and goals. • Knowledge of clinical trials - In depth knowledge and skill in applying, applicable clinical research regulatory requirements i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. Strong understanding of the Clinical Research Industry and the relevant environments in which it operates.; • People Management - Proven ability to manage a team and work alongside others in a global environment to deliver results whilst meeting quality and timeline metrics. Provides others with a clear direction, delegates work appropriately and fairly, motivates and empowers others, monitors/manages performance and provides feedback and coaching, recruits, develops and retains staff of a high caliber. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues • Collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. Ability to establish and maintain effective working relationships with coworkers, managers and clients. • Leadership - Ability to successfully manage competing priorities. Excellent customer service skills and demonstrated ability to understand customer needs, have difficult conversations with internal stakeholders and customers as well as negotiate solutions. Good judgment and decision making skills. • Organization - Strong presentation skills. Strong organizational and problem-solving skills. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. Strong understanding of other IQVIA functions and their inter-relationship with Project Support Units. • Communication - Excellent communication skills, including good command of English language. • Results Oriented - Demonstrated ability to deliver results to the appropriate quality and timeline metrics. • IT Skills - Strong software and computer skills, including Microsoft Office applications. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation, Ownership). IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 04, 2025
Full time
Job Overview Provide oversight and leadership to Senior Global Trial managers (SGTMs) for project productivity, delivery and quality resulting in strong financial performance and customer satisfaction. Work with Clinical teams to focus on leveraging deep therapeutic expertise and IQVIA solutions to drive operational excellence and strategic leadership with our customers. Direct and manage an assigned team of clinical leads who lead or support studies or programs to make sure quality, time and budget deliverables are met to the Sponsor's satisfaction and in accordance with Standard Operating Procedures (SOPs), policies and practices. Ensure Clinical leads are trained and individual development is aligned and in place to meet project and organizational needs. Attract, develop and retain talent. Essential Functions • Ensure clinical delivery of assigned projects in compliance with regulatory requirements (International Conference on Harmonization (ICH)-Good Clinical Practice (GCP), protocol), customer requirements (contract), and internal requirements (policies, Standard Operating Procedures (SOPs), project plans). Ensure all Clinical Leads (CLs) obtain Fundamental Good Clinical Practices (GCP) accreditation during a two year cycle. • Actively engage with SGTMs to review project performance and deliverables. Address performance issues and/or escalations by working to create action/recovery plans. Ensure compliance to the Clinical Leads (CL) metrics dashboard of all direct reports. Foster an environment where lessons learned are shared within the team. • Ensure compliance on the overall Risk Management process including risks that are escalating into issues. Work with SGTMs on identification of risks that can lead to processes improvement/standardization across the organization. • Ensure compliance to quality management processes that apply to all projects. Support quality initiatives and ensure quality metrics are met at all times. • Mentor SGTMs to manage clinical aspects of Project Finances, Support to understand the scope of clinical delivery and create plans to deliver against this scope and to monitor and manage changes against baseline and identify additional service opportunities or out of scope work. • Coach SGTMs to identify Out of Scope items, discuss impact and proactively suggest remediation plans when considering risks/delays and to determine appropriate action. Discuss and promote proactive identification of milestone risks by SGTMs • Actively review project level clinical metrics with SGTMs to ensure compliance and accuracy of data. Support SGTMs during Project Review Meetings . Ensure compliance to all critical data fields within Project Management systems/ applicable trackers. Coach SGTMs on running and reviewing various project reports • Resourcing and Talent planning of the SGTM team. Manage the team at project level to successfully deliver the project through the establishment of high-quality operational plans and guidance as well as project related trainings. • Conduct progress reviews and evaluations in addition to create contingency plans to mitigate project, program-level and enterprise risks. • Mentor SGTMs for further development and ensure they follow an Individual development plan. Qualifications • Bachelor's Degree Bachelor's Degree in life sciences or related field required Req • Requires 10 years of clinical research experience including 6 years leadership experience, multi-regional and global focus or equivalent combination of education, training and experience. • Requires broad management knowledge to lead cross-regional teams, and well as the ability to influence others outside of own job area regarding policies, procedures, and goals. • Knowledge of clinical trials - In depth knowledge and skill in applying, applicable clinical research regulatory requirements i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. Strong understanding of the Clinical Research Industry and the relevant environments in which it operates.; • People Management - Proven ability to manage a team and work alongside others in a global environment to deliver results whilst meeting quality and timeline metrics. Provides others with a clear direction, delegates work appropriately and fairly, motivates and empowers others, monitors/manages performance and provides feedback and coaching, recruits, develops and retains staff of a high caliber. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues • Collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. Ability to establish and maintain effective working relationships with coworkers, managers and clients. • Leadership - Ability to successfully manage competing priorities. Excellent customer service skills and demonstrated ability to understand customer needs, have difficult conversations with internal stakeholders and customers as well as negotiate solutions. Good judgment and decision making skills. • Organization - Strong presentation skills. Strong organizational and problem-solving skills. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. Strong understanding of other IQVIA functions and their inter-relationship with Project Support Units. • Communication - Excellent communication skills, including good command of English language. • Results Oriented - Demonstrated ability to deliver results to the appropriate quality and timeline metrics. • IT Skills - Strong software and computer skills, including Microsoft Office applications. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation, Ownership). IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Vitae Financial Recruitment
Northampton, Northamptonshire
Finance Business Partner 55,000 - 60,000 + Bonus and Benefits Our client, a high flying progressive commercial enterprise with offices located across the UK, is looking for an intelligent, quick thinking and outgoing individual wishing to develop an already impressive accounting skill set. The appointed Finance Business Partner will provide, analyse, and interpret accurate and timely financial and operational management information, recommending areas of focus as appropriate. They will maintain a financial control environment to ensure accuracy and integrity of information as well as operational effectiveness. The successful candidate will have had exposure to an environment where initiative, creativity and autonomous thought is encouraged. The role will provide ongoing support to the regional finance and operational teams, monitor contract costs, and evaluate budget and operational assumptions. Key accountabilities will include: - Ownership of budgeting/forecasting schedules. - Ensuring all contract management reporting is produced in accordance with SLAs. - Compilation and preparation of periodic budgets for Contracts. - Ad-hoc Customer review meetings. - Production of weekly, monthly, and annual management reporting with variance analysis. - Supporting and partnering with operations and General Managers on all financial matters. - Monitoring and improving financial and operational practices. You will be professionally qualified and will be used to working in a challenging environment with responsibility for end-to-end finance reporting, from PO raising to weekly profitability analysis. You will flourish in a multi-site environment and enjoy collaborating with Department heads and Operational teams, showing enthusiasm, drive and a willingness to help at all times. The position will provide real variety as well as regular challenges and so applicants must relish remits that are both flexible and fluid. On offer is the chance to work for one of the UK's real success stories and provide insightful reporting to help shape and deliver strategies of the wider business. Dedication, enthusiasm and ultimately results will be acknowledged and rewarded accordingly. Candidates who have achieved their ACA qualification from a Top 20 Practice and looking to move into industry will be considered. AGY - Vitae Financial Recruitment We Exist To Be Different - Membership NOT Registration
Sep 04, 2025
Full time
Finance Business Partner 55,000 - 60,000 + Bonus and Benefits Our client, a high flying progressive commercial enterprise with offices located across the UK, is looking for an intelligent, quick thinking and outgoing individual wishing to develop an already impressive accounting skill set. The appointed Finance Business Partner will provide, analyse, and interpret accurate and timely financial and operational management information, recommending areas of focus as appropriate. They will maintain a financial control environment to ensure accuracy and integrity of information as well as operational effectiveness. The successful candidate will have had exposure to an environment where initiative, creativity and autonomous thought is encouraged. The role will provide ongoing support to the regional finance and operational teams, monitor contract costs, and evaluate budget and operational assumptions. Key accountabilities will include: - Ownership of budgeting/forecasting schedules. - Ensuring all contract management reporting is produced in accordance with SLAs. - Compilation and preparation of periodic budgets for Contracts. - Ad-hoc Customer review meetings. - Production of weekly, monthly, and annual management reporting with variance analysis. - Supporting and partnering with operations and General Managers on all financial matters. - Monitoring and improving financial and operational practices. You will be professionally qualified and will be used to working in a challenging environment with responsibility for end-to-end finance reporting, from PO raising to weekly profitability analysis. You will flourish in a multi-site environment and enjoy collaborating with Department heads and Operational teams, showing enthusiasm, drive and a willingness to help at all times. The position will provide real variety as well as regular challenges and so applicants must relish remits that are both flexible and fluid. On offer is the chance to work for one of the UK's real success stories and provide insightful reporting to help shape and deliver strategies of the wider business. Dedication, enthusiasm and ultimately results will be acknowledged and rewarded accordingly. Candidates who have achieved their ACA qualification from a Top 20 Practice and looking to move into industry will be considered. AGY - Vitae Financial Recruitment We Exist To Be Different - Membership NOT Registration
Partner Designate Your new company This is a forward-thinking accountancy and business advisory firm formed in 2019 through the merger of leading practices across the UK and Ireland. With over 2,500 professionals in regional offices, the firm is committed to delivering trusted, locally forged advice to SMEs. It fosters a collaborative culture, offering future-focused career opportunities and supporting individual specialisms. Your new role As a Portfolio Manager, you will take on a key leadership role, managing and growing a personal portfolio of client accounts while delivering exceptional service. You'll build strong, long-term relationships with clients and internal stakeholders, ensuring compliance, quality, and value. You'll also contribute to strategic planning, drive efficiency through technology, and support the firm's growth in revenue and profitability. This role offers clear partner potential, with succession planning in place for a high-value portfolio. What you'll need to succeed ACA/ACCA qualified with at least 3 years' post-qualification experience in a general practice role at a mid-tier firm Proven experience in managing and growing client portfolios Strong leadership and team engagement skills Commercially astute with a strategic, analytical mindset Excellent communication and relationship-building abilities Comfortable with implementing and working with new technologies Ethical, professional, and confident in decision-making Organised, driven, and committed to delivering excellence What you'll get in return Competitive salary Hybrid working model 25 days' annual leave plus bank holidays Option to purchase up to 5 additional days of leave (maximum 30 days) Company pension scheme Life assurance (4x annual salary) Enhanced family leave and sick pay policies What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 04, 2025
Full time
Partner Designate Your new company This is a forward-thinking accountancy and business advisory firm formed in 2019 through the merger of leading practices across the UK and Ireland. With over 2,500 professionals in regional offices, the firm is committed to delivering trusted, locally forged advice to SMEs. It fosters a collaborative culture, offering future-focused career opportunities and supporting individual specialisms. Your new role As a Portfolio Manager, you will take on a key leadership role, managing and growing a personal portfolio of client accounts while delivering exceptional service. You'll build strong, long-term relationships with clients and internal stakeholders, ensuring compliance, quality, and value. You'll also contribute to strategic planning, drive efficiency through technology, and support the firm's growth in revenue and profitability. This role offers clear partner potential, with succession planning in place for a high-value portfolio. What you'll need to succeed ACA/ACCA qualified with at least 3 years' post-qualification experience in a general practice role at a mid-tier firm Proven experience in managing and growing client portfolios Strong leadership and team engagement skills Commercially astute with a strategic, analytical mindset Excellent communication and relationship-building abilities Comfortable with implementing and working with new technologies Ethical, professional, and confident in decision-making Organised, driven, and committed to delivering excellence What you'll get in return Competitive salary Hybrid working model 25 days' annual leave plus bank holidays Option to purchase up to 5 additional days of leave (maximum 30 days) Company pension scheme Life assurance (4x annual salary) Enhanced family leave and sick pay policies What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Berry Recruitment are currently recruiting for a Regional Operations Manager for our client in Bristol. Job Title: Regional Operations Manager Salary: Daily rate between (Apply online only) Contract Length: Initially 3 months, potential to extend depending upon performance and workload. Please note, this role will include travel to other sites across the country, mainly to the West Midlands/North region. Main Purpose: Reports to the Account Director/Account Manager. Responsible for managing operations and delivering revenue targets within the contract. Size and Scope: Typically, responsible for revenue of up to 10m and typically manages headcount of up to 20 people. Specifically responsible for 3 Establishments within the region. Responsibilities: Finance/Operations As required, work with Finance, Commercial, Account Director and Account Managers to develop annual business objectives, plans and budgets to key account(s). Deliver revenue within agreed budgets. Plan and manage the work schedule for the year. Including development and delivery of 5- year lifecycle plan. Ensure compliance with Health and Safety standards. Ensure teams have a consistent understanding of systems and processes. Develop and streamline existing processes to align with wider business. Ensure that all team members operate according to Code of Conduct and best practice. Support and contribute to continuous improvement throughout the PFI contract. Customer/Market Understand, anticipate and deliver client requirements. Support and implement a culture of customer centricity. Have a deep understanding and 5 years' experience working in a PFI environment. People/Organisation Manage supplier relationships. Manage direct reports. Support and reflect culture within the business. Ensure a culture of compliance and governance. Role Specific Responsibilities Provide day to day support to Site Managers with the aim of attending each site a minimum of one day every two weeks. Ensure all sites are statutory compliant and inspections are programmed and completed prior to expiry date. Support Site Managers with Customer Relationship Management and regularly be visible to local clients. Induct new Site Managers effectively into the contract, the wider business and their site. Ensure all Site Managers have the correct resources and equipment to undertake their role. Make sure Site Managers have clear responsibilities and objectives. Ensure service is being delivered in accordance with contractual KPI's, SLA's and budget. Ensure Site Managers are competent to undertake their roles and training needs are addressed. Lead client Monthly Reporting Meetings. Provide regular performance feedback via monthly one to one meeting. Conduct at least mid-year and annual performance and development reviews. Agree personal development plans with Site Managers as part of the annual review. Cascade local and company-wide information through regular team briefings. Promote good attendance by managing short term absence and promptly addressing triggers. Provide prompt support to any employee on long term sick. Management of P&L across account Requirement to develop lifecycle plans tailored to PFI environments. Address any performance shortfalls swiftly with improvement plans. Ensure contract performance is analysed and communicated for cascade on Site. Address any employee issues and concerns in a timely manner. Qualifications Required Recognised and relevant technical or FM qualification. IWFM qualification NEBOSH Environmental/Technical Awareness for Managers Behavioural Health and Safety (VFL) Broad, technical understanding of required contractual activities Skills Required Able to make and be accountable for decisions within a contract. Customer Relationship Management. IT and Data Analysis. Ability to understand commercial contracts. Planning and organising. Experience Required Demonstrates ability to implement and meet targets within a single contract. 5-Years + of PFI contract management experience Has a clear understanding of contract and related market dynamics. Experience of working within an agreed budget. Understanding of relevant health and safety guidelines. People management experience. Demonstrates developed communication, relationship management and influential skills. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Sep 04, 2025
Seasonal
Berry Recruitment are currently recruiting for a Regional Operations Manager for our client in Bristol. Job Title: Regional Operations Manager Salary: Daily rate between (Apply online only) Contract Length: Initially 3 months, potential to extend depending upon performance and workload. Please note, this role will include travel to other sites across the country, mainly to the West Midlands/North region. Main Purpose: Reports to the Account Director/Account Manager. Responsible for managing operations and delivering revenue targets within the contract. Size and Scope: Typically, responsible for revenue of up to 10m and typically manages headcount of up to 20 people. Specifically responsible for 3 Establishments within the region. Responsibilities: Finance/Operations As required, work with Finance, Commercial, Account Director and Account Managers to develop annual business objectives, plans and budgets to key account(s). Deliver revenue within agreed budgets. Plan and manage the work schedule for the year. Including development and delivery of 5- year lifecycle plan. Ensure compliance with Health and Safety standards. Ensure teams have a consistent understanding of systems and processes. Develop and streamline existing processes to align with wider business. Ensure that all team members operate according to Code of Conduct and best practice. Support and contribute to continuous improvement throughout the PFI contract. Customer/Market Understand, anticipate and deliver client requirements. Support and implement a culture of customer centricity. Have a deep understanding and 5 years' experience working in a PFI environment. People/Organisation Manage supplier relationships. Manage direct reports. Support and reflect culture within the business. Ensure a culture of compliance and governance. Role Specific Responsibilities Provide day to day support to Site Managers with the aim of attending each site a minimum of one day every two weeks. Ensure all sites are statutory compliant and inspections are programmed and completed prior to expiry date. Support Site Managers with Customer Relationship Management and regularly be visible to local clients. Induct new Site Managers effectively into the contract, the wider business and their site. Ensure all Site Managers have the correct resources and equipment to undertake their role. Make sure Site Managers have clear responsibilities and objectives. Ensure service is being delivered in accordance with contractual KPI's, SLA's and budget. Ensure Site Managers are competent to undertake their roles and training needs are addressed. Lead client Monthly Reporting Meetings. Provide regular performance feedback via monthly one to one meeting. Conduct at least mid-year and annual performance and development reviews. Agree personal development plans with Site Managers as part of the annual review. Cascade local and company-wide information through regular team briefings. Promote good attendance by managing short term absence and promptly addressing triggers. Provide prompt support to any employee on long term sick. Management of P&L across account Requirement to develop lifecycle plans tailored to PFI environments. Address any performance shortfalls swiftly with improvement plans. Ensure contract performance is analysed and communicated for cascade on Site. Address any employee issues and concerns in a timely manner. Qualifications Required Recognised and relevant technical or FM qualification. IWFM qualification NEBOSH Environmental/Technical Awareness for Managers Behavioural Health and Safety (VFL) Broad, technical understanding of required contractual activities Skills Required Able to make and be accountable for decisions within a contract. Customer Relationship Management. IT and Data Analysis. Ability to understand commercial contracts. Planning and organising. Experience Required Demonstrates ability to implement and meet targets within a single contract. 5-Years + of PFI contract management experience Has a clear understanding of contract and related market dynamics. Experience of working within an agreed budget. Understanding of relevant health and safety guidelines. People management experience. Demonstrates developed communication, relationship management and influential skills. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
HR Advice Partner Leeds - hybrid (with travel in and around Manchester) Permanent Summary We are currently seeking a HR Advice Partner to join our team based in Leeds. This pivotal role will be supporting our Engineering division and will cover our Northwest region. As part of the role, we will require you to travel to some of our sites in and around the Manchester area. The role will be a great opportunity for someone who has been in a similar role and who is now seeking to embrace a new challenge and grow within a new organisation. Some of the key deliverables will include: Translate the divisional people strategy into effective people plans at a regional level influencing the overall regional strategy to create people lead solutions to drive performance. Establish and maintain strong relationships with managers and leadership team to provide high quality and compliant HR support and advice. Support the development of all managers in their people management responsibilities by providing coaching, guidance and feedback where required. Management of complex ER cases, working with Investigating, Hearing and Line Managers to provide coaching, support, and advice. Coach managers on appropriate HR interventions. Coach and support managers in identifying and developing their people to build high performing teams including performance management, succession, and talent management. Provide (and analyse) accurate people data to enable recommendations. Ensure compliance with and implementation of our policies, procedures and practice and always ensuring we are compliant with relevant legislation. Strong audit capability; challenging where appropriate. Proactively identify where value can be added and opportunities for the continuous development of improved HR service provision across the business area. Implement and support overall Induction processes. Support the identification of required training and liaise with L&D team to ensure relevant plans are in place. Lead on wellbeing and inclusion interventions including welfare and mental wellbeing. Lead on the implementation of the pulse survey results to develop action plans to address issues and build engagement. Work with reward and recognition team to ensure salaries and benefits remain competitive against current market. What we're looking for: A strong HR generalist with a proven record of delivering in a multi-regional business. Able to apply a strong commercial focus and influence key business decisions to ensure pragmatic people outcomes. Proven to be able to work both independently and as part of a wider team. Demonstrable examples of' thinking outside of the box', provide hands - on support and challenge managers / the status quo when necessary. Proven experience in Talent Management - identifying, developing and retaining talent, including succession planning and leadership development Able to manage partnerships with the People Services Team and other specialist teams (L&D, Talent Acquisition, Reward and Benefits, Early Careers Partners, Payroll & Finance). Proven mediator, able to resolve disputes proactively and effectively. Excellent communicator - in all media with the ability to explain complex concepts clearly and concisely Highly proficient in IT (Word, Excel, Powerpoint) and very comfortable working in an IT driven environment Willing to support business areas outside of own direct functional responsibility to achieve the overall departmental objectives Able to successfully manage business change. CIPD qualified or working towards. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Sep 04, 2025
Full time
HR Advice Partner Leeds - hybrid (with travel in and around Manchester) Permanent Summary We are currently seeking a HR Advice Partner to join our team based in Leeds. This pivotal role will be supporting our Engineering division and will cover our Northwest region. As part of the role, we will require you to travel to some of our sites in and around the Manchester area. The role will be a great opportunity for someone who has been in a similar role and who is now seeking to embrace a new challenge and grow within a new organisation. Some of the key deliverables will include: Translate the divisional people strategy into effective people plans at a regional level influencing the overall regional strategy to create people lead solutions to drive performance. Establish and maintain strong relationships with managers and leadership team to provide high quality and compliant HR support and advice. Support the development of all managers in their people management responsibilities by providing coaching, guidance and feedback where required. Management of complex ER cases, working with Investigating, Hearing and Line Managers to provide coaching, support, and advice. Coach managers on appropriate HR interventions. Coach and support managers in identifying and developing their people to build high performing teams including performance management, succession, and talent management. Provide (and analyse) accurate people data to enable recommendations. Ensure compliance with and implementation of our policies, procedures and practice and always ensuring we are compliant with relevant legislation. Strong audit capability; challenging where appropriate. Proactively identify where value can be added and opportunities for the continuous development of improved HR service provision across the business area. Implement and support overall Induction processes. Support the identification of required training and liaise with L&D team to ensure relevant plans are in place. Lead on wellbeing and inclusion interventions including welfare and mental wellbeing. Lead on the implementation of the pulse survey results to develop action plans to address issues and build engagement. Work with reward and recognition team to ensure salaries and benefits remain competitive against current market. What we're looking for: A strong HR generalist with a proven record of delivering in a multi-regional business. Able to apply a strong commercial focus and influence key business decisions to ensure pragmatic people outcomes. Proven to be able to work both independently and as part of a wider team. Demonstrable examples of' thinking outside of the box', provide hands - on support and challenge managers / the status quo when necessary. Proven experience in Talent Management - identifying, developing and retaining talent, including succession planning and leadership development Able to manage partnerships with the People Services Team and other specialist teams (L&D, Talent Acquisition, Reward and Benefits, Early Careers Partners, Payroll & Finance). Proven mediator, able to resolve disputes proactively and effectively. Excellent communicator - in all media with the ability to explain complex concepts clearly and concisely Highly proficient in IT (Word, Excel, Powerpoint) and very comfortable working in an IT driven environment Willing to support business areas outside of own direct functional responsibility to achieve the overall departmental objectives Able to successfully manage business change. CIPD qualified or working towards. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
National travel required - Lincoln to Plymouth Competitve salary plus Car allowance Working in partnership with the National Operations Director, the Client Relationship Manager will focus on providing the highest strategic level relationship for one of our real estate clients working across a national cleaning contract. The role of Client Relationship Manager will involve field accompaniment to drive the performance of operations and contract support staff. Able to demonstrate a hands-on approach and close analysis of the business and production of operating strategies for client sites within the portfolio. As Client Relationship Manager, you will be responsible for: Being an escalation point of contact for senior members of allocated contracts developing and maintaining relationships at senior level. Delivering in line with contract framework agreement and ensuring we achieve all goals as agreed and outlined within the contract and tender submission. Overall accountability of budgets/finance delivery including the requirement to complete annual budget reviews with all relevant stakeholders across the shopping centres and retail parks. Ensuring consistency of high Service Delivery and high QA/KPI scores, across the entire portfolio of all allocated locations. Conducting Annual Reviews of all contracts, incorporating innovation and customer satisfaction at all levels Undertaking site visits as required to assess standards and quality audit scores. Ensuring that all Regional teams are adhering to client-specific requirements aside of KPIs. As Client Relationship Manager, you will have the following expertise and attributes: Ability to confidently and concisely communicate with Director and MD level clients. Proactive, ability to identify possible drops in service at early stages, to eliminate major dips in service occurring. Able to develop your management team both formally and informally by instructing groups as well as coaching and mentoring individuals. Commercial analysis and resolution proposing capability Able to multi-task and work in a pressurised environment, able to use time proactively to ensure that potential problems do not surface Exceptional ability to create relationships and communicate at all levels, whilst not letting this compromise ability to make and take necessary action. Previous senior management experience within an FM and/or B2B environment. Proven management experience within a national high-value single or multi-contract environment. Proven track record of performance growth within a previous role. A driving licence is required. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here s what you ll get: Employee Ownership You are part of our success! 33 days holiday (including bank holidays) Company sick pay Maternity and paternity leave support 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year Give back to a cause that matters to you Exclusive perks and discounts More than 250 deals available Ongoing training and development From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We re happy to help Please note: Security clearance (DBS) is required for this role.
Sep 03, 2025
Full time
National travel required - Lincoln to Plymouth Competitve salary plus Car allowance Working in partnership with the National Operations Director, the Client Relationship Manager will focus on providing the highest strategic level relationship for one of our real estate clients working across a national cleaning contract. The role of Client Relationship Manager will involve field accompaniment to drive the performance of operations and contract support staff. Able to demonstrate a hands-on approach and close analysis of the business and production of operating strategies for client sites within the portfolio. As Client Relationship Manager, you will be responsible for: Being an escalation point of contact for senior members of allocated contracts developing and maintaining relationships at senior level. Delivering in line with contract framework agreement and ensuring we achieve all goals as agreed and outlined within the contract and tender submission. Overall accountability of budgets/finance delivery including the requirement to complete annual budget reviews with all relevant stakeholders across the shopping centres and retail parks. Ensuring consistency of high Service Delivery and high QA/KPI scores, across the entire portfolio of all allocated locations. Conducting Annual Reviews of all contracts, incorporating innovation and customer satisfaction at all levels Undertaking site visits as required to assess standards and quality audit scores. Ensuring that all Regional teams are adhering to client-specific requirements aside of KPIs. As Client Relationship Manager, you will have the following expertise and attributes: Ability to confidently and concisely communicate with Director and MD level clients. Proactive, ability to identify possible drops in service at early stages, to eliminate major dips in service occurring. Able to develop your management team both formally and informally by instructing groups as well as coaching and mentoring individuals. Commercial analysis and resolution proposing capability Able to multi-task and work in a pressurised environment, able to use time proactively to ensure that potential problems do not surface Exceptional ability to create relationships and communicate at all levels, whilst not letting this compromise ability to make and take necessary action. Previous senior management experience within an FM and/or B2B environment. Proven management experience within a national high-value single or multi-contract environment. Proven track record of performance growth within a previous role. A driving licence is required. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here s what you ll get: Employee Ownership You are part of our success! 33 days holiday (including bank holidays) Company sick pay Maternity and paternity leave support 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year Give back to a cause that matters to you Exclusive perks and discounts More than 250 deals available Ongoing training and development From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We re happy to help Please note: Security clearance (DBS) is required for this role.
HR Advice Partner Leeds - hybrid (with travel in and around Manchester) Permanent Summary We are currently seeking a HR Advice Partner to join our team based in Leeds. This pivotal role will be supporting our Engineering division and will cover our Northwest region. As part of the role, we will require you to travel to some of our sites in and around the Manchester area. The role will be a great opportunity for someone who has been in a similar role and who is now seeking to embrace a new challenge and grow within a new organisation. Some of the key deliverables will include: Translate the divisional people strategy into effective people plans at a regional level influencing the overall regional strategy to create people lead solutions to drive performance. Establish and maintain strong relationships with managers and leadership team to provide high quality and compliant HR support and advice. Support the development of all managers in their people management responsibilities by providing coaching, guidance and feedback where required. Management of complex ER cases, working with Investigating, Hearing and Line Managers to provide coaching, support, and advice. Coach managers on appropriate HR interventions. Coach and support managers in identifying and developing their people to build high performing teams including performance management, succession, and talent management. Provide (and analyse) accurate people data to enable recommendations. Ensure compliance with and implementation of our policies, procedures and practice and always ensuring we are compliant with relevant legislation. Strong audit capability; challenging where appropriate. Proactively identify where value can be added and opportunities for the continuous development of improved HR service provision across the business area. Implement and support overall Induction processes. Support the identification of required training and liaise with L&D team to ensure relevant plans are in place. Lead on wellbeing and inclusion interventions including welfare and mental wellbeing. Lead on the implementation of the pulse survey results to develop action plans to address issues and build engagement. Work with reward and recognition team to ensure salaries and benefits remain competitive against current market. What we're looking for: A strong HR generalist with a proven record of delivering in a multi-regional business. Able to apply a strong commercial focus and influence key business decisions to ensure pragmatic people outcomes. Proven to be able to work both independently and as part of a wider team. Demonstrable examples of' thinking outside of the box', provide hands - on support and challenge managers / the status quo when necessary. Proven experience in Talent Management - identifying, developing and retaining talent, including succession planning and leadership development Able to manage partnerships with the People Services Team and other specialist teams (L&D, Talent Acquisition, Reward and Benefits, Early Careers Partners, Payroll & Finance). Proven mediator, able to resolve disputes proactively and effectively. Excellent communicator - in all media with the ability to explain complex concepts clearly and concisely Highly proficient in IT (Word, Excel, Powerpoint) and very comfortable working in an IT driven environment Willing to support business areas outside of own direct functional responsibility to achieve the overall departmental objectives Able to successfully manage business change. CIPD qualified or working towards. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Sep 03, 2025
Full time
HR Advice Partner Leeds - hybrid (with travel in and around Manchester) Permanent Summary We are currently seeking a HR Advice Partner to join our team based in Leeds. This pivotal role will be supporting our Engineering division and will cover our Northwest region. As part of the role, we will require you to travel to some of our sites in and around the Manchester area. The role will be a great opportunity for someone who has been in a similar role and who is now seeking to embrace a new challenge and grow within a new organisation. Some of the key deliverables will include: Translate the divisional people strategy into effective people plans at a regional level influencing the overall regional strategy to create people lead solutions to drive performance. Establish and maintain strong relationships with managers and leadership team to provide high quality and compliant HR support and advice. Support the development of all managers in their people management responsibilities by providing coaching, guidance and feedback where required. Management of complex ER cases, working with Investigating, Hearing and Line Managers to provide coaching, support, and advice. Coach managers on appropriate HR interventions. Coach and support managers in identifying and developing their people to build high performing teams including performance management, succession, and talent management. Provide (and analyse) accurate people data to enable recommendations. Ensure compliance with and implementation of our policies, procedures and practice and always ensuring we are compliant with relevant legislation. Strong audit capability; challenging where appropriate. Proactively identify where value can be added and opportunities for the continuous development of improved HR service provision across the business area. Implement and support overall Induction processes. Support the identification of required training and liaise with L&D team to ensure relevant plans are in place. Lead on wellbeing and inclusion interventions including welfare and mental wellbeing. Lead on the implementation of the pulse survey results to develop action plans to address issues and build engagement. Work with reward and recognition team to ensure salaries and benefits remain competitive against current market. What we're looking for: A strong HR generalist with a proven record of delivering in a multi-regional business. Able to apply a strong commercial focus and influence key business decisions to ensure pragmatic people outcomes. Proven to be able to work both independently and as part of a wider team. Demonstrable examples of' thinking outside of the box', provide hands - on support and challenge managers / the status quo when necessary. Proven experience in Talent Management - identifying, developing and retaining talent, including succession planning and leadership development Able to manage partnerships with the People Services Team and other specialist teams (L&D, Talent Acquisition, Reward and Benefits, Early Careers Partners, Payroll & Finance). Proven mediator, able to resolve disputes proactively and effectively. Excellent communicator - in all media with the ability to explain complex concepts clearly and concisely Highly proficient in IT (Word, Excel, Powerpoint) and very comfortable working in an IT driven environment Willing to support business areas outside of own direct functional responsibility to achieve the overall departmental objectives Able to successfully manage business change. CIPD qualified or working towards. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
About us Salary - Competitive Work Type - Onsite Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week About United Utilities At United Utilities, our purpose is clear: we deliver great water for a stronger, greener and healthier North West. As a FTSE 100 company, we're proud to provide services that respect the environment, support the regional economy and benefit society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you join a team that shares your vision or connect with colleagues across our networks, you'll find a welcoming and supportive organisation ready to help you thrive. Why join us? As well as being part of a company that makes a real difference, you'll enjoy a competitive benefits package, opportunities for professional development, and the chance to contribute to essential services that millions of people rely on every day. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose We're looking for a Head of Sales & Billing Integrity to lead and develop our billing function. You'll be the "go-to" expert for all billing activity, ensuring bills are accurate, timely and complete, while safeguarding revenue and supporting outstanding customer service for both household and commercial customers. In this high-profile role, you will: Manage the end-to-end billing process, ensuring accuracy and compliance. Drive the resolution of billing issues that affect customers, ensuring quick, fair outcomes. Lead and develop a team of Billing and Revenue Assurance Managers, Team Leaders and Advisors, creating an engaged and high-performing workforce. Shape strategy and decision-making for billing, supporting continuous improvement and innovation. Work closely with senior leaders, deputising for the Head of Income when required. Oversee the design and delivery of billing processes, systems and revenue assurance controls. Look after large commercial contracts and shared service centre with a diverse range of transactional elements. Accountabilities & Responsibilities Ensure all customer bills are accurate, timely and compliant with regulatory requirements. Lead the department in delivering strategic initiatives, including new billing propositions and payment options. Utilise third-party data to manage property records effectively (e.g. occupied/void status). Ensure new connections, meter reads and property changes are recorded accurately. Deliver operational planning, budgeting and forecasting for billing. Champion continuous improvement, process efficiency and service excellence. Establish and embed robust revenue assurance strategies to prevent revenue leakage. Benchmark against industry best practice to strengthen our billing and shared services capability. Technical Skills & Experience We're looking for a strong leader with experience in customer service, billing operations or shared services. You'll bring proven expertise in managing billing activities in a complex, regulated environment, and the ability to motivate and develop teams to deliver exceptional results. You'll also have: Excellent customer service and communication skills, with the confidence to handle challenging situations constructively. Strong leadership, coaching and performance management skills with the ability to manage key stakeholders across the internal and external organisation Proven ability to deliver against KPIs and deadlines under pressure. Experience of process improvement, mapping or re-engineering. A compliance mindset, with resilience and focus in a fast-paced environment. Graduate level qualification (or equivalent experience). Ability to deal calmly and constructively with any potentially challenging enquiries from either customers or colleagues and to resolve them satisfactorily Qualifications Strong track record of working in a Customer Service and Billing function and Shared Services departments Comfortable working in complex and heavily regulated environment Advanced ability in setting and monitoring smart KPIs Proven track record of building teams and ensuring they work to effective processes Preferably, knowledge of, and experience in, the water industry Experience of process mapping or re-engineering work Graduate or graduate calibre in any discipline About the Team The Income team is responsible for the meter to cash process. Everything from meter reading, bill design, print and postage, cash collection, payment processing and debt collections sits within the Income department. We also make sure that we're billing everyone that should be billed and we design new tariffs to reflect our services and affordability schemes to support our customers. As Head of Sales and Billing you will play an integral role within the Income team shapi
Sep 03, 2025
Full time
About us Salary - Competitive Work Type - Onsite Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week About United Utilities At United Utilities, our purpose is clear: we deliver great water for a stronger, greener and healthier North West. As a FTSE 100 company, we're proud to provide services that respect the environment, support the regional economy and benefit society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you join a team that shares your vision or connect with colleagues across our networks, you'll find a welcoming and supportive organisation ready to help you thrive. Why join us? As well as being part of a company that makes a real difference, you'll enjoy a competitive benefits package, opportunities for professional development, and the chance to contribute to essential services that millions of people rely on every day. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose We're looking for a Head of Sales & Billing Integrity to lead and develop our billing function. You'll be the "go-to" expert for all billing activity, ensuring bills are accurate, timely and complete, while safeguarding revenue and supporting outstanding customer service for both household and commercial customers. In this high-profile role, you will: Manage the end-to-end billing process, ensuring accuracy and compliance. Drive the resolution of billing issues that affect customers, ensuring quick, fair outcomes. Lead and develop a team of Billing and Revenue Assurance Managers, Team Leaders and Advisors, creating an engaged and high-performing workforce. Shape strategy and decision-making for billing, supporting continuous improvement and innovation. Work closely with senior leaders, deputising for the Head of Income when required. Oversee the design and delivery of billing processes, systems and revenue assurance controls. Look after large commercial contracts and shared service centre with a diverse range of transactional elements. Accountabilities & Responsibilities Ensure all customer bills are accurate, timely and compliant with regulatory requirements. Lead the department in delivering strategic initiatives, including new billing propositions and payment options. Utilise third-party data to manage property records effectively (e.g. occupied/void status). Ensure new connections, meter reads and property changes are recorded accurately. Deliver operational planning, budgeting and forecasting for billing. Champion continuous improvement, process efficiency and service excellence. Establish and embed robust revenue assurance strategies to prevent revenue leakage. Benchmark against industry best practice to strengthen our billing and shared services capability. Technical Skills & Experience We're looking for a strong leader with experience in customer service, billing operations or shared services. You'll bring proven expertise in managing billing activities in a complex, regulated environment, and the ability to motivate and develop teams to deliver exceptional results. You'll also have: Excellent customer service and communication skills, with the confidence to handle challenging situations constructively. Strong leadership, coaching and performance management skills with the ability to manage key stakeholders across the internal and external organisation Proven ability to deliver against KPIs and deadlines under pressure. Experience of process improvement, mapping or re-engineering. A compliance mindset, with resilience and focus in a fast-paced environment. Graduate level qualification (or equivalent experience). Ability to deal calmly and constructively with any potentially challenging enquiries from either customers or colleagues and to resolve them satisfactorily Qualifications Strong track record of working in a Customer Service and Billing function and Shared Services departments Comfortable working in complex and heavily regulated environment Advanced ability in setting and monitoring smart KPIs Proven track record of building teams and ensuring they work to effective processes Preferably, knowledge of, and experience in, the water industry Experience of process mapping or re-engineering work Graduate or graduate calibre in any discipline About the Team The Income team is responsible for the meter to cash process. Everything from meter reading, bill design, print and postage, cash collection, payment processing and debt collections sits within the Income department. We also make sure that we're billing everyone that should be billed and we design new tariffs to reflect our services and affordability schemes to support our customers. As Head of Sales and Billing you will play an integral role within the Income team shapi
Senior Finance Manager - Cambridge Responsibilities of the Role Lead, develop, and empower the finance team in the UK to ensure timely and accurate invoicing, alongside effective credit control, while promoting collaboration and encouraging professional growth. Report directly to the Country Manager, with a dotted line to the Regional CFO. Prepare monthly financial and management accounts for the Country Manager, Regional Management, and Group. Compile financial statements in accordance with local GAAP and IFRS using SAP. Oversee financial planning, budget forecasting, and control for the UK business in alignment with Group requirements. Manage year-end reporting and audits in compliance with Group standards. Handle VAT and tax submissions, including P11D and tax reporting to the Group. Act as a business partner in a rapidly expanding organisation: collaborate with sales, account management, and operations to identify gaps, providing proactive and forward-looking transparency on the business. Manage cash flow and treasury for residential heat billing. Serve as the primary point of contact for the bank and auditors. What We Require from You A minimum of 5 years' experience in a finance management role, including experience in team leadership. CIMA/ACCA qualified. Confidence in a fast-paced environment, with strong analytical and communication skills, and a keen interest in process optimisation with a problem-solving mindset. Proficient in SAP and experienced with PowerPoint, Excel, or similar applications. A positive, proactive attitude with the ability to engage and inspire others. Exceptional attention to detail.
Sep 02, 2025
Full time
Senior Finance Manager - Cambridge Responsibilities of the Role Lead, develop, and empower the finance team in the UK to ensure timely and accurate invoicing, alongside effective credit control, while promoting collaboration and encouraging professional growth. Report directly to the Country Manager, with a dotted line to the Regional CFO. Prepare monthly financial and management accounts for the Country Manager, Regional Management, and Group. Compile financial statements in accordance with local GAAP and IFRS using SAP. Oversee financial planning, budget forecasting, and control for the UK business in alignment with Group requirements. Manage year-end reporting and audits in compliance with Group standards. Handle VAT and tax submissions, including P11D and tax reporting to the Group. Act as a business partner in a rapidly expanding organisation: collaborate with sales, account management, and operations to identify gaps, providing proactive and forward-looking transparency on the business. Manage cash flow and treasury for residential heat billing. Serve as the primary point of contact for the bank and auditors. What We Require from You A minimum of 5 years' experience in a finance management role, including experience in team leadership. CIMA/ACCA qualified. Confidence in a fast-paced environment, with strong analytical and communication skills, and a keen interest in process optimisation with a problem-solving mindset. Proficient in SAP and experienced with PowerPoint, Excel, or similar applications. A positive, proactive attitude with the ability to engage and inspire others. Exceptional attention to detail.
Permanent Accounts Assistant (graduate) job for a dynamic, Manchester-based company. Your new company A project-based company with regional operational sites which continue to enjoy significant growth and who offer progression within their finance teams. Your new role Reporting to the Finance Manager, you will be part of a successful dynamic team responsible for a portfolio of project companies. Working with colleagues, you will begin by processing all the accounts payable and receivable, establishing key relationships with both suppliers and customers. You will also ensure cash, treasury and debit are processed on time as well as assist with month-end accruals, journals and reconciliations. As you develop, your duties will expand to assisting with the month-end closure of trial balance, management accounts prep and statutory accounts. What you'll need to succeed This progressive and dynamic company is looking for driven and ambitious candidates who are high achievers through education (to degree level) and who have already begun their accountancy career with 1-2 years of hands-on experience. You will be looking to study your professional qualification (ACCA/CIMA) and possess excellent communication skills, both written and spoken, in order to liaise with customer/suppliers through Director-level stakeholders. What you'll get in return If you are looking for a challenging and progressive position where you will receive study support and the chance to develop your skill set further, then this company will support you. This dynamic company and team offers hybrid working along with 26 holidays, private medical, pension and more. Above all, this is an excellent career opportunity for a personable, enthusiastic and high-performing individual. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Sep 02, 2025
Full time
Permanent Accounts Assistant (graduate) job for a dynamic, Manchester-based company. Your new company A project-based company with regional operational sites which continue to enjoy significant growth and who offer progression within their finance teams. Your new role Reporting to the Finance Manager, you will be part of a successful dynamic team responsible for a portfolio of project companies. Working with colleagues, you will begin by processing all the accounts payable and receivable, establishing key relationships with both suppliers and customers. You will also ensure cash, treasury and debit are processed on time as well as assist with month-end accruals, journals and reconciliations. As you develop, your duties will expand to assisting with the month-end closure of trial balance, management accounts prep and statutory accounts. What you'll need to succeed This progressive and dynamic company is looking for driven and ambitious candidates who are high achievers through education (to degree level) and who have already begun their accountancy career with 1-2 years of hands-on experience. You will be looking to study your professional qualification (ACCA/CIMA) and possess excellent communication skills, both written and spoken, in order to liaise with customer/suppliers through Director-level stakeholders. What you'll get in return If you are looking for a challenging and progressive position where you will receive study support and the chance to develop your skill set further, then this company will support you. This dynamic company and team offers hybrid working along with 26 holidays, private medical, pension and more. Above all, this is an excellent career opportunity for a personable, enthusiastic and high-performing individual. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
£50,000 £55,000 per annum plus company car Working in partnership with the National Operations Director, the Client Relationship Manager will focus on providing the highest strategic level relationship for one of our main dual service retail clients working across cleaning and security. The role of Client Relationship Manager will involve field accompaniment to drive the performance of operations and contract support staff. Able to demonstrate a hands-on approach and close analysis of the business and production of operating strategies for each shopping centre and retail parks within the portfolio. As Client Relationship Manager, you will be responsible for: Being an escalation point of contact for senior members of allocated contracts developing and maintaining relationships at senior level. Delivering in line with contract framework agreement and ensuring we achieve all goals as agreed and outlined within the contract and tender submission. Overall accountability of budgets/finance delivery including the requirement to complete annual budget reviews with all relevant stakeholders across the shopping centres and retail parks. Ensuring consistency of high Service Delivery and high QA/KPI scores, across the entire portfolio of all allocated locations. Conducting Annual Reviews of all contracts, incorporating innovation and customer satisfaction at all levels Undertaking site visits as required to assess standards and quality audit scores. Ensuring that all Regional teams are adhering to client-specific requirements aside of KPIs. As Client Relationship Manager, you will have the following expertise and attributes: Ability to confidently and concisely communicate with Director and MD level clients. Proactive, ability to identify possible drops in service at early stages, to eliminate major dips in service occurring. Able to develop your management team both formally and informally by instructing groups as well as coaching and mentoring individuals. Commercial analysis and resolution proposing capability Able to multi-task and work in a pressurised environment, able to use time proactively to ensure that potential problems do not surface Exceptional ability to create relationships and communicate at all levels, whilst not letting this compromise ability to make and take necessary action. Previous senior management experience within a prestigious FM/Retail and/or B2B environment. Proven management experience within a national high-value single or multi-contract environment. Proven track record of performance growth within a previous role. A driving licence is required. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here s what you ll get: Employee Ownership You are part of our success! 33 days holiday (including bank holidays) Company sick pay Maternity and paternity leave support 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year Give back to a cause that matters to you Exclusive perks and discounts More than 250 deals available Ongoing training and development From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We re happy to help Please note: Security clearance (DBS) is required for this role.
Sep 02, 2025
Full time
£50,000 £55,000 per annum plus company car Working in partnership with the National Operations Director, the Client Relationship Manager will focus on providing the highest strategic level relationship for one of our main dual service retail clients working across cleaning and security. The role of Client Relationship Manager will involve field accompaniment to drive the performance of operations and contract support staff. Able to demonstrate a hands-on approach and close analysis of the business and production of operating strategies for each shopping centre and retail parks within the portfolio. As Client Relationship Manager, you will be responsible for: Being an escalation point of contact for senior members of allocated contracts developing and maintaining relationships at senior level. Delivering in line with contract framework agreement and ensuring we achieve all goals as agreed and outlined within the contract and tender submission. Overall accountability of budgets/finance delivery including the requirement to complete annual budget reviews with all relevant stakeholders across the shopping centres and retail parks. Ensuring consistency of high Service Delivery and high QA/KPI scores, across the entire portfolio of all allocated locations. Conducting Annual Reviews of all contracts, incorporating innovation and customer satisfaction at all levels Undertaking site visits as required to assess standards and quality audit scores. Ensuring that all Regional teams are adhering to client-specific requirements aside of KPIs. As Client Relationship Manager, you will have the following expertise and attributes: Ability to confidently and concisely communicate with Director and MD level clients. Proactive, ability to identify possible drops in service at early stages, to eliminate major dips in service occurring. Able to develop your management team both formally and informally by instructing groups as well as coaching and mentoring individuals. Commercial analysis and resolution proposing capability Able to multi-task and work in a pressurised environment, able to use time proactively to ensure that potential problems do not surface Exceptional ability to create relationships and communicate at all levels, whilst not letting this compromise ability to make and take necessary action. Previous senior management experience within a prestigious FM/Retail and/or B2B environment. Proven management experience within a national high-value single or multi-contract environment. Proven track record of performance growth within a previous role. A driving licence is required. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here s what you ll get: Employee Ownership You are part of our success! 33 days holiday (including bank holidays) Company sick pay Maternity and paternity leave support 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year Give back to a cause that matters to you Exclusive perks and discounts More than 250 deals available Ongoing training and development From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We re happy to help Please note: Security clearance (DBS) is required for this role.
Top 15 Firm seeking a Corporate Tax Manager to join a successful and fast-growing Manchester team Your new firm We are partnering with a fast-growing and dynamic firm to recruit a corporate tax specialist at Assistant Manager level to join their Manchester office and be a part of our fast-growing and dynamic Northern Regional Group.The corporate tax teams in the Manchester and Leeds offices work together as one CT North team to deliver corporate tax advisory and compliance services. The team, headed by 2 partners, comprises over 20 members, from director to tax assistant. Your new role Your new role as Corporate Tax Assistant Manager will be varied and interesting with a mix of clients from various business sectors within the Manchester market. You will work on a portfolio of clients and be part of a team offering corporate tax compliance and advisory services. You will oversee the compliance process of your own portfolio of clients, reviewing and signing off tax computations and tax returns. Working with the partners and directors to identify client opportunities is also part of this exciting role. The opportunity to grow and develop and help train and coach some of the more junior members of the team is also available to the ambitious Corporate Tax specialist. What you'll need to succeed To be successful in this role as Corporate Tax Assistant Manager, you will ideally be CTA/ ATT or ACA qualified and have gained experience in complex corporate tax work from the Big 4 or one of the Top 20 firms. Corporate Tax compliance experience is essential with the willingness to undertake a more mixed role in compliance and advisory services. Corporate tax advisory experience would be beneficial, but the willingness to learn in this area is essential. What you'll get in return In return for the Corporate Tax Assistant manager opportunity, you will be rewarded with a highly competitive basic salary and private medical and enhanced pension scheme. The chance to work with interesting corporate clients akin to those of the Big 4 is on offer. Fantastic support, work-life balance and a friendly culture are available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Hays on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 02, 2025
Full time
Top 15 Firm seeking a Corporate Tax Manager to join a successful and fast-growing Manchester team Your new firm We are partnering with a fast-growing and dynamic firm to recruit a corporate tax specialist at Assistant Manager level to join their Manchester office and be a part of our fast-growing and dynamic Northern Regional Group.The corporate tax teams in the Manchester and Leeds offices work together as one CT North team to deliver corporate tax advisory and compliance services. The team, headed by 2 partners, comprises over 20 members, from director to tax assistant. Your new role Your new role as Corporate Tax Assistant Manager will be varied and interesting with a mix of clients from various business sectors within the Manchester market. You will work on a portfolio of clients and be part of a team offering corporate tax compliance and advisory services. You will oversee the compliance process of your own portfolio of clients, reviewing and signing off tax computations and tax returns. Working with the partners and directors to identify client opportunities is also part of this exciting role. The opportunity to grow and develop and help train and coach some of the more junior members of the team is also available to the ambitious Corporate Tax specialist. What you'll need to succeed To be successful in this role as Corporate Tax Assistant Manager, you will ideally be CTA/ ATT or ACA qualified and have gained experience in complex corporate tax work from the Big 4 or one of the Top 20 firms. Corporate Tax compliance experience is essential with the willingness to undertake a more mixed role in compliance and advisory services. Corporate tax advisory experience would be beneficial, but the willingness to learn in this area is essential. What you'll get in return In return for the Corporate Tax Assistant manager opportunity, you will be rewarded with a highly competitive basic salary and private medical and enhanced pension scheme. The chance to work with interesting corporate clients akin to those of the Big 4 is on offer. Fantastic support, work-life balance and a friendly culture are available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Hays on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Finance Manager, SOX, US GAAP Your new company Hays are partnering with a US-owned manufacturing company to recruit a Finance Manager. Your new role Overseeing a team of AP/AR and Credit you will be the day-to-day FM on site. Main duties include preparation of SOX compliance, month-end duties, budgets, forecasting and general A-Z accounting, including stock control, treasury and cash management. This is a varied and key role in the company and will report to a UK Regional Financial Controller. What you'll need to succeed You will be a fully qualified and experienced people leader looking to take ownership of a finance function. This role would ideally suit someone with knwoledge of SOX and US GAAP and an ERP system. What you'll get in return A generous benefits package, 8% pension, 60000 salary plus car allowance and bonus potential. Hours 8 30 to 4 30 and some hybrid working possible. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 02, 2025
Full time
Finance Manager, SOX, US GAAP Your new company Hays are partnering with a US-owned manufacturing company to recruit a Finance Manager. Your new role Overseeing a team of AP/AR and Credit you will be the day-to-day FM on site. Main duties include preparation of SOX compliance, month-end duties, budgets, forecasting and general A-Z accounting, including stock control, treasury and cash management. This is a varied and key role in the company and will report to a UK Regional Financial Controller. What you'll need to succeed You will be a fully qualified and experienced people leader looking to take ownership of a finance function. This role would ideally suit someone with knwoledge of SOX and US GAAP and an ERP system. What you'll get in return A generous benefits package, 8% pension, 60000 salary plus car allowance and bonus potential. Hours 8 30 to 4 30 and some hybrid working possible. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Private Client Tax Manager/Senior Manager or Director - lead and grow your team. Ipswich Opportunity to Lead and Grow - Private Client Tax Manager/Senior Manager or Director Are you ready to elevate your career in private client tax? My client, a well-established and forward-thinking professional services firm in Suffolk is seeking a driven and experienced Manager, Senior Manager or Director to join their dynamic team. This role offers the rare chance to take on strategic leadership responsibilities while shaping the direction of a fast-growing tax practice. Key highlights Join a respected firm with a strong regional presence and a commitment to excellence.Step into a leadership position with clear pathways to progression, including the opportunity to work at Director level and potentially beyond.Be part of a culture that champions development, supports ambition, and actively nurtures talent. Career Progression Highlights:Lead and mentor a high-performing team, developing tomorrow's leaders.Drive growth across advisory and compliance functions with full support from senior leadership.Take ownership of client relationships and business development activities.Enjoy autonomy and influence as you shape internal strategy and services.Access ongoing professional development tailored to both technical and personal growth.Contribute to firm-wide initiatives and be recognised as a future partner. About You:CTA, ACA or ACCA qualified (or equivalent).Proven leadership and client management skills within a practice environment.Strategic thinker with strong commercial acumen and people development capabilities.Experienced in identifying opportunities, winning work, and delivering excellence. If you're ready for a role that isn't just a stepping stone but a launchpad to the next level in your tax career, please contact Cara Whyte at Hays. #
Sep 02, 2025
Full time
Private Client Tax Manager/Senior Manager or Director - lead and grow your team. Ipswich Opportunity to Lead and Grow - Private Client Tax Manager/Senior Manager or Director Are you ready to elevate your career in private client tax? My client, a well-established and forward-thinking professional services firm in Suffolk is seeking a driven and experienced Manager, Senior Manager or Director to join their dynamic team. This role offers the rare chance to take on strategic leadership responsibilities while shaping the direction of a fast-growing tax practice. Key highlights Join a respected firm with a strong regional presence and a commitment to excellence.Step into a leadership position with clear pathways to progression, including the opportunity to work at Director level and potentially beyond.Be part of a culture that champions development, supports ambition, and actively nurtures talent. Career Progression Highlights:Lead and mentor a high-performing team, developing tomorrow's leaders.Drive growth across advisory and compliance functions with full support from senior leadership.Take ownership of client relationships and business development activities.Enjoy autonomy and influence as you shape internal strategy and services.Access ongoing professional development tailored to both technical and personal growth.Contribute to firm-wide initiatives and be recognised as a future partner. About You:CTA, ACA or ACCA qualified (or equivalent).Proven leadership and client management skills within a practice environment.Strategic thinker with strong commercial acumen and people development capabilities.Experienced in identifying opportunities, winning work, and delivering excellence. If you're ready for a role that isn't just a stepping stone but a launchpad to the next level in your tax career, please contact Cara Whyte at Hays. #
Assistant Management Accountant - Immediate Start Your new company A leading environmental solutions provider focused on waste, water, and energy management. Its mission? Driving ecological transformation through innovative services that help businesses and communities reduce their environmental impact. Your new role To produce accurate monthly management accounts for contracts within the role-holder's remit and reporting results to Business Unit Managers, the Financial Controller and the Regional Manager.Preparing forecasts and budgets in liaison with Business Unit Managers, providing support and advice for new projects/contracts when required. Applicants will need a keen eye for detail! Ensuring all contracts within the remit are compliant with company finance procedures and policies. Applicants must be willing to challenge processes they believe could be improved and are encouraged to take initiative to implement improvements. Overseeing the performance of general finance duties, e.g. invoicing, monitoring systems, and accounting/banking for cash collections. Developing operational plans, e.g. new services, in tandem with the Business Unit Manager. What you'll need to succeed A part-qualified Accountant with experience in management accounting, this role requires heavy use of data and therefore requires a technologically minded individual able to scrutinise data - advanced Excel & Google sheets skills are required, and any exposure to WORKDAY, BI or ADAPTIVE INSIGHTS is also highly desirable. Have an enquiring and analytical mind, and be able to demonstrate good attention to detail. Strong interpersonal skills are required to liaise confidently with other parts of the business. An individual with excellent communication and interpersonal skills to provide industry-leading customer service to all internal and external customers. What you'll get in return Access to our company pension scheme, discounts on everything from groceries to well-known retailers, access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need 24-hour access to a virtual GP, 365 days a year, for you and family members in your household and one paid days leave every year to volunteer and support your community. Ongoing training and development opportunities, allowing you to reach your full potential What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 02, 2025
Full time
Assistant Management Accountant - Immediate Start Your new company A leading environmental solutions provider focused on waste, water, and energy management. Its mission? Driving ecological transformation through innovative services that help businesses and communities reduce their environmental impact. Your new role To produce accurate monthly management accounts for contracts within the role-holder's remit and reporting results to Business Unit Managers, the Financial Controller and the Regional Manager.Preparing forecasts and budgets in liaison with Business Unit Managers, providing support and advice for new projects/contracts when required. Applicants will need a keen eye for detail! Ensuring all contracts within the remit are compliant with company finance procedures and policies. Applicants must be willing to challenge processes they believe could be improved and are encouraged to take initiative to implement improvements. Overseeing the performance of general finance duties, e.g. invoicing, monitoring systems, and accounting/banking for cash collections. Developing operational plans, e.g. new services, in tandem with the Business Unit Manager. What you'll need to succeed A part-qualified Accountant with experience in management accounting, this role requires heavy use of data and therefore requires a technologically minded individual able to scrutinise data - advanced Excel & Google sheets skills are required, and any exposure to WORKDAY, BI or ADAPTIVE INSIGHTS is also highly desirable. Have an enquiring and analytical mind, and be able to demonstrate good attention to detail. Strong interpersonal skills are required to liaise confidently with other parts of the business. An individual with excellent communication and interpersonal skills to provide industry-leading customer service to all internal and external customers. What you'll get in return Access to our company pension scheme, discounts on everything from groceries to well-known retailers, access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need 24-hour access to a virtual GP, 365 days a year, for you and family members in your household and one paid days leave every year to volunteer and support your community. Ongoing training and development opportunities, allowing you to reach your full potential What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Private equity-backed accountancy firm are looking to appoint an Assistant Audit Manager. Your new company This Top 100 Regional Firm of Chartered Accountants with offices across the North West is looking to appoint an Assistant Audit Manager to join the firm, servicing their NW client base. This job opportunity has arisen due to continued growth and can be based in any of their Lancashire, Greater Manchester or Merseyside offices. This is a fantastic opportunity for an ambitious and commercially minded Chartered Accountant (ACA / ACCA) who has strong audit experience and is looking to progress their career. Your new role As Assistant Audit Manager, you will manage a growing, varied portfolio of clients for which you will be responsible for delivering a range of audit and advisory services. Your portfolio will include a range of local OMBs, international businesses and UK subsidiaries of oversee companies. You will manage multiple audit assignments, working with the audit senior to scope the job and provide a full technical review of the audit file. You will be responsible for building and maintaining strong relationships with your clients and identifying advisory work you can undertake on their behalf. There is scope to progress within this role with options to gain your RI status and develop to director level. What you'll need to succeed The firm are seeking a technically and commercially astute Chartered Accountant (ACA / ACCA) who has a strong audit leaning in their training. You will ideally have gained 12 months of experience operating in a managerial capacity and be comfortable managing a varied workload with multiple deadlines. You must be able to demonstrate yourself as a strong people leader, with excellent interpersonal skills and the ability to develop and inspire junior members within your team. What you'll get in return This is a great career opportunity to join an ever-growing Regional Firm of Chartered Accountants in a progressive role which offers progression to directorship. Joining as an Assistant Audit Manager you will gain a highly competitive salary, and a range of flexible benefits. You can choose from one of the NW offices as your main base in Merseyside, Greater Manchester or Lancashire. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Sep 02, 2025
Full time
Private equity-backed accountancy firm are looking to appoint an Assistant Audit Manager. Your new company This Top 100 Regional Firm of Chartered Accountants with offices across the North West is looking to appoint an Assistant Audit Manager to join the firm, servicing their NW client base. This job opportunity has arisen due to continued growth and can be based in any of their Lancashire, Greater Manchester or Merseyside offices. This is a fantastic opportunity for an ambitious and commercially minded Chartered Accountant (ACA / ACCA) who has strong audit experience and is looking to progress their career. Your new role As Assistant Audit Manager, you will manage a growing, varied portfolio of clients for which you will be responsible for delivering a range of audit and advisory services. Your portfolio will include a range of local OMBs, international businesses and UK subsidiaries of oversee companies. You will manage multiple audit assignments, working with the audit senior to scope the job and provide a full technical review of the audit file. You will be responsible for building and maintaining strong relationships with your clients and identifying advisory work you can undertake on their behalf. There is scope to progress within this role with options to gain your RI status and develop to director level. What you'll need to succeed The firm are seeking a technically and commercially astute Chartered Accountant (ACA / ACCA) who has a strong audit leaning in their training. You will ideally have gained 12 months of experience operating in a managerial capacity and be comfortable managing a varied workload with multiple deadlines. You must be able to demonstrate yourself as a strong people leader, with excellent interpersonal skills and the ability to develop and inspire junior members within your team. What you'll get in return This is a great career opportunity to join an ever-growing Regional Firm of Chartered Accountants in a progressive role which offers progression to directorship. Joining as an Assistant Audit Manager you will gain a highly competitive salary, and a range of flexible benefits. You can choose from one of the NW offices as your main base in Merseyside, Greater Manchester or Lancashire. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Regional Business Development Manager Automotive Finance Location: Field-based - covering the South of the UK Hours: Monday to Friday, 9:00am - 5:30pm Salary: 42,000 Basic with 52,000 OTE The Role We are seeking a highly motivated Regional Business Development Manager to identify, develop, and grow business opportunities across multiple channels, including motor, motorcycle, leisure, value-added products, and broker networks. This is a field-based role with occasional overnight stays and the opportunity to take on national responsibilities for specific development projects. You'll work closely with the National Business Development Manager, Zone Managers, and Marketing teams to deliver measurable growth while upholding our values and compliance standards. Key Responsibilities Identify and develop new business channels to drive profitable and sustainable growth. Build and maintain 3rd party relationships, including manufacturer and dealer partnerships. Seek out and develop innovative opportunities in line with strategic objectives. Contribute to cross-functional projects, ensuring business development activities align with marketing and sales initiatives. Represent the company at relevant industry events and deputise for the National Business Development Manager when required. Ensure all activities comply with FCA and OFT regulations. What We're Looking For Proven track record of Business Development within the automotive industry. Strong knowledge of the automotive finance. Exceptional relationship-building and board-level negotiation skills. High level of numeracy, attention to detail, and organisational ability. Able to manage multiple priorities and adapt quickly to change. Benefits (including contractual and non-contractual) 25 days holiday (rising to 30 with length of service) plus bank holidays. Pension scheme (3% employee / 6% employer contributions). Family Bupa healthcare plan. Simply Health cash plan. Company car scheme or car allowance. Quarterly incentive bonus (OTE 2,500). Eye care vouchers. Option to buy/sell holidays. Access to a range of employee discounts and assistance programmes. If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Sep 02, 2025
Full time
Regional Business Development Manager Automotive Finance Location: Field-based - covering the South of the UK Hours: Monday to Friday, 9:00am - 5:30pm Salary: 42,000 Basic with 52,000 OTE The Role We are seeking a highly motivated Regional Business Development Manager to identify, develop, and grow business opportunities across multiple channels, including motor, motorcycle, leisure, value-added products, and broker networks. This is a field-based role with occasional overnight stays and the opportunity to take on national responsibilities for specific development projects. You'll work closely with the National Business Development Manager, Zone Managers, and Marketing teams to deliver measurable growth while upholding our values and compliance standards. Key Responsibilities Identify and develop new business channels to drive profitable and sustainable growth. Build and maintain 3rd party relationships, including manufacturer and dealer partnerships. Seek out and develop innovative opportunities in line with strategic objectives. Contribute to cross-functional projects, ensuring business development activities align with marketing and sales initiatives. Represent the company at relevant industry events and deputise for the National Business Development Manager when required. Ensure all activities comply with FCA and OFT regulations. What We're Looking For Proven track record of Business Development within the automotive industry. Strong knowledge of the automotive finance. Exceptional relationship-building and board-level negotiation skills. High level of numeracy, attention to detail, and organisational ability. Able to manage multiple priorities and adapt quickly to change. Benefits (including contractual and non-contractual) 25 days holiday (rising to 30 with length of service) plus bank holidays. Pension scheme (3% employee / 6% employer contributions). Family Bupa healthcare plan. Simply Health cash plan. Company car scheme or car allowance. Quarterly incentive bonus (OTE 2,500). Eye care vouchers. Option to buy/sell holidays. Access to a range of employee discounts and assistance programmes. If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Fixed Term Contract until 31st March 2026 We are looking for an experienced Community Engagement & Investment Manager to lead the development and execution of our Customer Engagement and Community Investment strategy, ensuring alignment with our goals and objectives. Take control of the development and delivery, ensuring both have a lasting, positive impact on the communities we serve putting the customer voice at the heart of decision-making. You will provide inspirational leadership to the Community Investment Team, pushing for a culture of excellence and innovation in community engagement. Develop and lead the strategic and operational approach, ensuring that customer insight meaningfully drives decision-making on policies, processes and service improvements as well as working closely across the organisation to maximise social impact and outcomes. You will build and maintain strategic partnerships at local and regional levels to optimise the use of internal resources and secure external funding for RBH communities. You will set clear performance targets for the Community Investment team, regularly monitor progress, and identify areas for support to make sure delivery against strategic priorities and consistent improvement in team performance. You will manage the budget, ensuring value for money through effective financial oversight. We are searching for a candidate with proven experience in leading customer engagement or community investment initiatives and strong commitment to the values of the social housing sector with an understanding of the regulatory, compliance and legislative frameworks. You must be able to demonstrate success in customer involvement and engagement that has led to improvements in services and customer experience. Act with integrity, respect, flexibility and always encourage innovative ideas and new ways of working with a positive attitude. Always strive for more, setting high standards and continuous focus on delivery and support whilst pushing to achieve organisational goals. What's in it for you? As an RBH employee, you will receive a range of fantastic benefits, including: - Holiday entitlement - 30 days holiday plus all UK bank holidays, with an additional 5 days after completion of five years' service. Part time employees will receive a pro rata entitlement. Ability to purchase up to an additional week leave per year. A quality defined contribution pension scheme, with salary exchange and RBH matches your contributions up to 8% Healthcare - automatic enrolment into a health care cash plan, covering optical and dental costs, consultation fees and physio to name but a few. You will also have access to our Employment Assistance Programme with a 24-hour confidential counselling support for both personal and work-related issues. Plus, many more Please refer to the attached Job Description in the supporting documents section upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates
Sep 02, 2025
Full time
Fixed Term Contract until 31st March 2026 We are looking for an experienced Community Engagement & Investment Manager to lead the development and execution of our Customer Engagement and Community Investment strategy, ensuring alignment with our goals and objectives. Take control of the development and delivery, ensuring both have a lasting, positive impact on the communities we serve putting the customer voice at the heart of decision-making. You will provide inspirational leadership to the Community Investment Team, pushing for a culture of excellence and innovation in community engagement. Develop and lead the strategic and operational approach, ensuring that customer insight meaningfully drives decision-making on policies, processes and service improvements as well as working closely across the organisation to maximise social impact and outcomes. You will build and maintain strategic partnerships at local and regional levels to optimise the use of internal resources and secure external funding for RBH communities. You will set clear performance targets for the Community Investment team, regularly monitor progress, and identify areas for support to make sure delivery against strategic priorities and consistent improvement in team performance. You will manage the budget, ensuring value for money through effective financial oversight. We are searching for a candidate with proven experience in leading customer engagement or community investment initiatives and strong commitment to the values of the social housing sector with an understanding of the regulatory, compliance and legislative frameworks. You must be able to demonstrate success in customer involvement and engagement that has led to improvements in services and customer experience. Act with integrity, respect, flexibility and always encourage innovative ideas and new ways of working with a positive attitude. Always strive for more, setting high standards and continuous focus on delivery and support whilst pushing to achieve organisational goals. What's in it for you? As an RBH employee, you will receive a range of fantastic benefits, including: - Holiday entitlement - 30 days holiday plus all UK bank holidays, with an additional 5 days after completion of five years' service. Part time employees will receive a pro rata entitlement. Ability to purchase up to an additional week leave per year. A quality defined contribution pension scheme, with salary exchange and RBH matches your contributions up to 8% Healthcare - automatic enrolment into a health care cash plan, covering optical and dental costs, consultation fees and physio to name but a few. You will also have access to our Employment Assistance Programme with a 24-hour confidential counselling support for both personal and work-related issues. Plus, many more Please refer to the attached Job Description in the supporting documents section upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates
This role calls for a seasoned RICS Chartered Surveyor to lead the strategic management and operational oversight of a high-value investment property portfolio. You'll drive financial performance, ensure regulatory compliance, and inspire a multidisciplinary team to maximise asset value and deliver long-term growth. Client Details Our client is dedicated to providing quality services and products across retail, funeral, and property sectors. Known for its strong ethical values, commitment to local communities, and sustainable business practices, it combines commercial success with social responsibility to make a positive impact on the areas it serves. Description About the Role: We are seeking an experienced RICS Chartered Surveyor to lead and manage a high-value investment property portfolio within a large, complex organisation. This senior role combines strategic leadership with hands-on property management, overseeing a multi-disciplinary team including Regional Property Managers, Surveyors, and Legal/Property Admin. Key Responsibilities: Develop, deliver, and monitor long-term asset management strategies. Oversee all aspects of property management, ensuring compliance with Landlord & Tenant Law, health & safety, and regulatory requirements. Maximise portfolio value through lease renewals, rent reviews, and service charge administration. Manage financial performance including revenue budgets, capital projects, and forecasting. Lead collaboration with internal teams (legal, finance) and external consultants. Drive continuous improvement, identifying opportunities for income growth and efficiency savings. Profile A successful Interim Head of Property should have: RICS qualification with proven experience in managing large commercial property portfolios. Strong commercial awareness and expertise in Landlord & Tenant Law, Rating Law, and health & safety compliance. Experience with both commercial and residential property management. Skilled in property data management and asset strategy implementation. Excellent leadership and communication skills with the ability to develop and inspire teams. Full driving licence. Job Offer Competitive daily rate of based on experience. Opportunity to work within a large organisation Temporary role offering flexibility and professional growth. Based in Lincoln with the chance to make a significant impact on the property function. If you are a skilled property professional with relevant experience, we encourage you to apply for this exciting Interim Head of Property role in Lincoln today!
Sep 01, 2025
Contractor
This role calls for a seasoned RICS Chartered Surveyor to lead the strategic management and operational oversight of a high-value investment property portfolio. You'll drive financial performance, ensure regulatory compliance, and inspire a multidisciplinary team to maximise asset value and deliver long-term growth. Client Details Our client is dedicated to providing quality services and products across retail, funeral, and property sectors. Known for its strong ethical values, commitment to local communities, and sustainable business practices, it combines commercial success with social responsibility to make a positive impact on the areas it serves. Description About the Role: We are seeking an experienced RICS Chartered Surveyor to lead and manage a high-value investment property portfolio within a large, complex organisation. This senior role combines strategic leadership with hands-on property management, overseeing a multi-disciplinary team including Regional Property Managers, Surveyors, and Legal/Property Admin. Key Responsibilities: Develop, deliver, and monitor long-term asset management strategies. Oversee all aspects of property management, ensuring compliance with Landlord & Tenant Law, health & safety, and regulatory requirements. Maximise portfolio value through lease renewals, rent reviews, and service charge administration. Manage financial performance including revenue budgets, capital projects, and forecasting. Lead collaboration with internal teams (legal, finance) and external consultants. Drive continuous improvement, identifying opportunities for income growth and efficiency savings. Profile A successful Interim Head of Property should have: RICS qualification with proven experience in managing large commercial property portfolios. Strong commercial awareness and expertise in Landlord & Tenant Law, Rating Law, and health & safety compliance. Experience with both commercial and residential property management. Skilled in property data management and asset strategy implementation. Excellent leadership and communication skills with the ability to develop and inspire teams. Full driving licence. Job Offer Competitive daily rate of based on experience. Opportunity to work within a large organisation Temporary role offering flexibility and professional growth. Based in Lincoln with the chance to make a significant impact on the property function. If you are a skilled property professional with relevant experience, we encourage you to apply for this exciting Interim Head of Property role in Lincoln today!
