11 jobs found

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research. About the role: SANE would love to hear from anyone with experience and enthusiasm for administration and working with data. The Services Delivery and Data Officer is key to all of the services that we deliver to people affected by mental illness, including daily planning of calls to people facing crisis and distress, and working with data to produce research, reports and case studies. Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis Closing date: Midday Wednesday 24th September 2025 To apply: Please complete your application before the closing date, addressing all areas on the person specification and tell us why you want to work for SANE. Applications without a supporting statement will not be considered. Job Description 1. Working with SANEline Managers to triage contact requests to the wider Services Team and liaising with colleagues to ensure workflow. 2. Regularly updating the call back spreadsheet and creating daily reports. 3. Maintaining accurate and confidential information on all databases used within the Services Team. 4. Reading and hearing messages from people asking for support from SANE on all call back platforms. 5. Responding appropriately to disclosures and escalating safeguarding to relevant staff. 6. Extracting performance data and assisting with the preparation and production of information and reports for the Services Operation Manager and Director of Services, including the preparation of case studies. 7. Identifying trends and patterns to inform the needs of the Services Team. 8. Supporting with analysis of quantitative and qualitative data for the annual feedback survey. 9. Keeping abreast of all relevant legislation and regulatory standards, working within the requirements of GDPR. 10. Ensuring all work is done in accordance with our confidentiality and privacy policies and procedures. 11. Supporting the wider needs of the organisation and working closely with fundraising and media team. 12. Attending one to ones and team meetings, including minute taking and dissemination of notes. 13. Undertaking any other duties commensurate with this role. Person Specification: Experience 1. At least 2 years experience of being an administrator, data officer or in an associated role, in an office environment or similar. Essential 2. Experience of extracting, collating and presenting performance or feedback data. Essential 3. Experience of working and developing databases and Excel spreadsheets at a skilled level. Essential 4. Experience of working in a diverse, changing environment. Desirable 5. Experience within a mental health related working environment, relevant volunteering, or strong interest in mental health. Desirable Skills, Knowledge & Attitude 6. A self-starter with excellent organisational and planning abilities, able to prioritise in order to meet goals and deadlines. Essential 7. Meticulous attention to detail. Essential 8. High quality administration skills which support a large programme of work. Essential 9. Knowledge or active interest in mental health and supporting people affected by mental health conditions. Desirable 10. Ability to deal with reading and listening to sometimes potentially distressing content. Essential 11. Strong interpersonal and communication skills both verbal and in writing, and numerical ability. Essential 12. Ability to work effectively as part of a team and independently. Essential 13. Skilled in Word, Excel, Outlook, Microsoft Teams. Essential 14. Ability to collate and provide statistical information and short reports. Essential 15. Experience in running surveys or impact reports. Desirable 16. Committed to SANE values. Essential 17. Committed to our safeguarding and confidentiality policies and procedures and able to work within them. Essential 18. Able to work within all organisational procedures. Essential 19. Ability to work flexibly each day may be different. Essential 20. A work ethos underpinned by a commitment to equality and diversity. Essential

We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries. The Supporter Care team at Alzheimer s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Executives handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity. This role will be known internally as Supporter Care Executive Main duties and responsibilities of the role: Supporter engagement Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials. Managing email enquiries, either by responding or forwarding as necessary. Responding to written enquiries received in the post. Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors. Recording feedback received by the charity and assisting in the resolution of complaints. Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity. Donation processing, database and general administration Processing donations from telephone calls and mailings, acknowledging supporters appropriately. In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin. Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary. Processing and thanking donations relating to regional fundraising and sporting events. Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary. Opening and batching incoming post. Updating team procedures as required. Archiving, scanning and filing documents. What we are looking for: Experience of working in a customer facing role. Experience of handling queries and complaints. Confidence working with computers good knowledge of Word, Excel, Outlook and CRM databases. Excellent written and spoken communication skills. Engaging and professional telephone manner. Ability to work with a high level of accuracy and attention to detail. Good organisational skills and the ability to prioritise workload. Professional and hard-working team player. Outgoing, enthusiastic and able to remain calm under pressure Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £24,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 21st September 2025 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises World Class levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation. We were also listed in the prestigious Best Companies lists: 18th in the 100 Best Large Companies to Work For in the UK. 10th in the 50 Best Companies to Work For in the East of England. 2nd in the 30 Best Companies to Work For in the Charity Sector. ARUK really does look after its people, where you will be able to add value and make a difference. To view further details about working for us and the benefits we offer, please visit Alzheimer s Research UK

Can you bring your financial expertise to help strengthen the UK's leading patient-led kidney charity? The National Kidney Federation (NKF) is a unique, independent UK charity run by kidney patients for kidney patients. They are seeking a talented and motivated Senior Accounts Administrator to lead on all aspects of their financial management and administration, ensuring this vital organisation continues to thrive and deliver for patients across the UK. Job Title: Senior Accounts Administrator Reporting to: Office Manager Location: NKF HQ (North Nottinghamshire) Salary: £30,000 Hours: 36 hours per week Perks and Benefits: At NKF, they value their people and offer a supportive working environment with: - Up to six weeks of annual leave (25 days rising to 30), plus bank holidays - Early Friday finish and Christmas shutdown - Pension scheme with up to 8% employer contribution - Death in service insurance worth three times your salary - Free car parking at HQ About the Role As Senior Accounts Administrator , you will be the backbone of NKF's financial operations. From preparing budgets and forecasts, to managing payroll, pensions, and reconciliations, your work will ensure the charity's resources are used effectively to support kidney patients nationwide. You'll produce clear, accurate financial reports for trustees and colleagues, helping them make informed decisions, and provide insight to support fundraising, grant applications, and new initiatives. This is a hands-on role with both strategic and day-to-day responsibilities, perfect for someone who enjoys variety and wants to make a meaningful difference through their work. Key Responsibilities: - Lead on annual budgets, forecasts, and long-term financial plans - Produce month-end and year-end accounts in line with charity finance law and SORP - Oversee payroll, pensions, HMRC returns, reconciliations, and expenditure controls - Liaise with auditors and coordinate annual audits - Provide financial insight to trustees, management, and non-financial colleagues - Support fundraising and income-generating activities through financial analysis - Manage day-to-day accounts admin including expenses, invoicing, and supplier queries About You: We're looking for a detail-focused, proactive, and collaborative finance professional who is ready to take ownership of NKF's financial processes. You'll combine technical expertise with the ability to explain numbers clearly to non-financial colleagues and trustees. You'll need: - An AAT qualification (or equivalent) - Strong knowledge of charity finance law, SORP, and regulatory requirements - Experience in budgeting, forecasting, and financial planning - IT proficiency with strong accounting systems skills (e.g. Xero, CRM, Microsoft, Blackbaud) - Excellent communication and organisational skills This is a chance to join NKF at an exciting time. With a growing reputation, a refreshed five-year strategy, and a committed team, you'll have the opportunity to use your financial skills to make a lasting difference for kidney patients across the UK. How to Apply: Please get in touch with Priya Vencatasawmy at Charity People. The role will close on 19th September at 12pm. Interviews will take place w/c 22nd September. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Grant Administrator Our client is a local grant-giving charity and a forward-thinking organisation dedicated to making a lasting difference. They partner with local charities and community groups to support initiatives that improve lives, strengthen communities, and create positive change across West Berkshire and North Hampshire. This is a 12-month maternity contract commencing in October. Reporting to the Head of Grants & Administration, you will manage the day-to-day general grant giving activities. Acting as the first point of contact with grant applicants, public donors, charities and organisations, answering queries, and supporting on the use of the on-line grant application system. Responsibilities: Acting as the first point of contact for grant enquiries, offering advice and guidance to charities and organisations via email and phone. Assisting new and existing users of the grant system. Verifying and approving new applicant registrations as well as fundraising projects; completing necessary due diligence checks; answering queries; and liaising with users to ensure high-quality applications Managing the grant distribution meetings, including curation of applications, advocating projects, through to ensuring funding offers are signed and grants distributed. Managing the matched funding scheme and the joint funding appeals, liaising with other organisations, arranging panel meetings and subsequent grant offers. Working closely with colleagues in tracking the Monitoring and Evaluation Reporting process Assisting with PR activities, including creating innovative social media posts, collating and producing the monthly newsletter, and the quarterly PR Board Reports Attending occasional site visits and meetings with charities and organisations Working with the Grants team to deliver events About You With administrative experience ideally, gained from a customer service business, the successful candidate will be a natural team player with proficient Microsoft Office skills, numerate, organised and capable of delivering an outstanding customer experience. Your approach will need to be thorough and methodical, with highly proficient planning skills. Experience with web portals and social media would be advantageous. Key Skills Excellent communication skills face to face, email and telephone Fully competent in Microsoft Office 365 Good organisational skills and attention to detail Good team player, yet able to work under own initiative Customer focused with high levels of diplomacy and discretion Experience in using portals, CRM systems and social media platforms is desirable and previous experience in the voluntary sector would be an advantage. In return, we can offer the following benefits: Salary: £27,000 - £30,000pa Hours of work will be 37.5 hours per week, from Monday to Friday inclusive. Holiday entitlement will be 25 days per annum with the Company's holiday year running between 1 April and 31 March inclusive. Statutory Holidays are 8 days and will accrue on a pro-rata basis. Group personal pension scheme - employer contributions of 5% Group private health insurance plan Death in service cover 3 times salary Free on-site parking

Here at Survive we are poassionate about supporting survivors of sexual violence and abuse to heal and thrive. Could you bring your skills and experience to help our fantastic organisation? Come and join our friendly and supportive team! This role is part of the Senior Management Team working to deliver the current strategy. You will be liaising across teams to continuously improve working processes, practices and procedures at Survive. Finance Take responsibility for managing an effective and efficient finance function and producing timely reports which enable effective decision-making by the CEO and the Board. Lead on the production of the annual budget and work with others to project incoming funds. People Lead on the delivery of effective and efficient HR operations across the full employee/volunteer lifecycle and drive key initiatives and activities which contribute to Survive being a great place to work or volunteer. Support our managers, staff and volunteers with day-to-day HR needs to ensure consistency and compliance. Outline of main duties The following is a summary of the key responsibilities of the post. It is not intended to be an exhaustive list, and the post-holder may be required to carry out other duties which are appropriate to the scale and nature of the job role. Finance Provide effective oversight of the day-to-day banking, invoicing, expenses and supplier payments on Sage accounting software. Prepare and present timely and accurate financial data for the Finance and Resources Sub Committee and the Board including management accounts, cashflow monitoring, expenditure by funder, variance reporting against budget lines and live forecasts. Mange fund accounting including restricted, unrestricted and designated funds and comply with external funders requirements. Contribute to Finance and Resources Sub Committee meetings and provide advice on financial forecasts, budget planning, policy development, reserves and investments. Develop an annual budget for the year ahead and assist the Fundraising Sub Committee to produce budgets for grant proposals and scenario planning. Prepare Survive s accounts for independent examination by the appointed Accountants and hold administrative responsibility for the successful completion of the annual financial statements and the annual report, and the timely submission to the Charity Commission and Companies House. Administer the payroll for Survive employees, liaising with the outsourced payroll provider. Make the relevant payments to HMRC including the annual P11D amount. Administer the Survive pension scheme and ensure the correct contributions are paid each month . Produce financial monitoring KPIs, statistics and reports for grant applications, funders, Board of Trustees and other organisational and strategic planning as required Line manage and develop the Finance and People Administrator. People Deliver the People strand of Survive s strategy and chair People Sub Committee meetings, maintain and develop People policies and procedures. Provide training on Survive s People policies to the management team to ensure consistency and understanding. Provide support for all HR queries including applying policies appropriately. Manage staff benefits, calculating entitlements, enrolling onto schemes and answering queries. Provide information on the Survive pension scheme to staff and enrolling them into the scheme as appropriate. Source training courses as required and oversee management of Survive s e-learning accounts. Co-ordinate team training days and ad-hoc training sessions. Contribute to the monthly internal newsletter to keep the whole team informed about internal and external news, training opportunities and resources. Co-ordinate the annual health and wellbeing survey, and lead on making improvements following inputs and suggestions from the Survive team. Oversee maintenance of HR system (HR Breathe) and ensure that data is accurate, complete and up to date. Maintain existing and work towards gaining new accreditations such as Disability Confident. Support hiring managers with the recruitment process including placing adverts, receiving and anonymising applications, arranging interviews. Be part of the shortlisting and or interviewing panels as required. Prepare and deliver organisational inductions to all new employees and volunteers. Maintain and oversee efficient HR administration for the joiners and leavers processes. Monitor the data that Survive holds for staff, volunteers and trustees in order to comply with organisational policy and UK GDPR. Person Specification Finance and People Manager Qualifications Qualified by experience or hold a professional accounting qualification. HR qualification preferable. Experience, knowledge and skills Understanding of financial and HR systems (we use Sage and Breathe HR) and Microsoft Office packages. Understanding of charity finance including reporting on restricted income and expenditure and managing reserves. Experience of managing payroll and pension administration processes. Knowledge of GDPR and data management, able to handle sensitive and confidential information. Working knowledge of UK employment law and best practice. Experience of working within a management team, and reporting to Trustees. Experience of presenting financial information to a variety of audiences. Personal An interest in the work that Survive does to support survivors of sexual trauma. A commitment to uphold and work towards Survive s values including active promotion of equal opportunities, diversity and inclusive practices. Able to work independently and prioritise work effectively to meet demanding deadlines. Able to build good working relationships across a whole team. Excellent listening skills; written and verbal communication skills. A flexible approach to work and problem solving and can do attitude to get things done. An interest in continuing your own personal development and learning.

Senior Fundraising and Research Officer We are looking for a motivated and detail-oriented Senior Fundraising and Research Officer to join the team at Right to Succeed, helping us build on the great work we re already doing and achieve even more. This is an exciting time to join the charity as we continue our journey to support children and young people in areas of high deprivation to succeed in life. Position: Senior Fundraising and Research Officer Location: Contractually based from one of our offices with flexibility to work from home, subject to business requirements and line manager approval. Salary: £29,680 - £32,099 per annum Hours: Full Time (37.5 hours per week, Monday Friday) Contract: Permanent Closing Date: 9:00am, Monday 22nd September 2025 Interview Dates: First stage: Thursday 25th September 2025 Second stage: Tuesday 30th September 2025 The Role Working as part of a small but ambitious team, you will support fundraising and donor research for Right to Succeed, a fast-growing national charity delivering place-based and educational change in disadvantaged communities. This role will see you: Undertake in-depth prospect donor research, using tools such as Funds Online, GrantNav 360 Giving, and CRM systems. Produce research briefings and present findings to support fundraising strategy. Provide high-quality administrative support, including meeting coordination, thank you letters, and CRM updates. Support the delivery of fundraising events and donor visits. Contribute to the writing of funding applications, bids, and monitoring reports. Lead on administrative support for the Individual Giving funding stream. If you are passionate about collaboration, research, and supporting fundraising that helps children and young people overcome barriers to education, we would love to hear from you. About You We are seeking a proactive and detail-focused fundraiser with: Experience of writing for a range of audiences. Experience of maintaining relationships with a range of stakeholders. Strong research skills and experience with CRM or funding databases. A flexible and hands-on approach, with the ability to work independently and as part of a team. Strong organisational, planning, and time management skills. Excellent communication skills, both written and verbal. Desirable experience includes: Knowledge of the voluntary/charity sector. Understanding of bid writing and monitoring for Trusts, Foundations, Statutory and Institutional funders. Experience of fundraising from regional sources. Benefits Include: 5% employer pension contribution 27 days annual leave (plus bank holidays) Medicash health plan Group life assurance Flexible working Commitment to wellbeing and professional development Please upload your CV and a covering letter outlining your interest in the role and how you meet the criteria of the role. The covering letter should be no more than 2 sides of A4. About the Organisation Right to Succeed works with communities in areas of high deprivation to remove barriers to education and create better outcomes for children and young people. Since launching in 2015, we ve been working with schools, colleges, and local authorities across Blackpool, Rochdale, Birkenhead, and the Liverpool City Region to build inclusive education systems and improve literacy. We are an equal opportunities employer and particularly welcome applications from those with lived experience of the challenges our programmes seek to address. As a Disability Confident employer, we will provide any support needed in the recruitment process. Other roles you may have experience in could include: Fundraising Officer, Fundraising and Research Officer, Trusts & Foundations Officer, Grants Officer, Prospect Researcher, Individual Giving Officer, Fundraising Administrator, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Individual Giving Assistant Manager Full time, permanent contract with an option for some hybrid working. We are Chester Zoo We re not just an amazing, award-winning visitor attraction that s home to over 30,000 incredible animals within 128 acres of stunning gardens. We re not just the UK s most popular zoo. We re an international wildlife charity that s committed to the recovery of endangered species. The Role Individual Giving Assistant Manager The Fundraising Department of Chester Zoo, a major wildlife charity, with a mission of Preventing Extinction works to secure income which contributes towards the delivery of our strategic development plan and ambitious conservation plan, helping to ensure nature can survive and thrive. Reporting to the Fundraising & Philanthropy Lead and working with the wider Fundraising team, the Individual Giving Assistant Manager will lead on securing and managing small to medium donations from individuals. This includes our newly created Patron Scheme, multiple fundraising campaigns and all challenge events for the zoo (including Run for Nature). We are looking for a proactive and conscientious individual who will take a data led approach to raise money in effective and creative ways, working with our Senior Marketing Manager and Senior Data and Insights Manager to identify patterns and drive donations through individual giving. They will also manage and drive revenue through onsite giving mechanisms including in-memory, naming opportunities and point of sale giving all whilst helping to strengthen our supporter base and foster their long-term relationships with the zoo. They will work across the organisation to support our team of conservationists and scientists at Chester Zoo to engage, train and support targets within our strategically important field, education and science led projects. We re looking for someone who can: Fundraising Strategy : Help to develop and implement new plans to continue to grow our Individual Giving income led by the Fundraising & Philanthropy Lead Prospect Development : Work with our Senior Marketing Manager and Senior Data and Insights Manager to identify patterns in giving using data from our CRM and drive donations through appeals and public campaigns across the organisation Donor Cultivation and Stewardship : Develop an annual programme of stewardship and contact opportunities Campaigns : Develop and deliver engaging campaigns across multiple channels (direct mail, digital, email, on-site) aiming to grow a sustainable donor base. Monitoring and reporting on campaign performance using data to optimise and drive continuous improvement and donor retention Onsite Giving : Maximise onsite giving opportunities including naming around animal habitats and our newly installed Celebration Tree, alongside site wide donation boxes, point of sale items, round-up giving and contactless. Working with the Fundraising Administrator to include coordinating collections, reviewing messaging, reporting and identifying areas for improvement Event Management : Work across the organisation to create engagement and stewardship opportunities through events and experiences as the role requires Donor Stewardship : Keep accurate records on the database to include all communications, donor plans, pledges, proposals, gifts and restrictions. Work with the Fundraising Administrator to maintain a regular and engaging program of communication with donors, keeping them informed on the impact their donation is having on conservation activities at Chester Zoo well as recognition. Reporting and Analysis : Track fundraising progress and report on KPI s What makes Chester Zoo a great place to work? Well, where do we start? Here goes We re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place. As the UK s biggest and best zoo, we have ambitious goals, exciting plans, and there s always lots going on here. We re an inclusive and diverse organisation, made up of over 600 permanent and 500 temporary team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey. Our working environment could not be more different from a typical office where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break? The Package Permanent Contract 40 hours per week Salary £30,000 per annum Opportunity for some working, based at Chester Zoo a minimum of 3 days per week. 33 days annual leave (includes bank holidays) plus the option to buy or sell up to 5 days. Pension scheme with generous employer contributions up to 9% Healthcare plan and employee assistance programme. Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family. Cycle to work scheme. Discounted gym membership Discounts on cinema tickets, restaurants, high street shops and more via Perks Our Requirements A demonstrable track-record in individual fundraising and/or high-level customer service Experience of using a database to manage and track donor gifts, relationships and pipeline The ability to create exciting and compelling fundraising campaigns across a range of different channels Skilled in managing and developing a portfolio of funders and meeting fundraising targets Experience in developing and building long-term donor relationships Confident communication skills, motivating supporters, as well as internal and external stakeholders and face-to-face contact with supporters Proven experience of delivering consistently high levels of supporter care Experience in curating and managing stewardship events Experience of prioritising and balancing a busy workload Experience of working closely with other fundraising streams Although not essential, the following would be desirable: Strong working knowledge of Individual Giving, fundraising regulations and best practice Ability to recognise the needs of differing stakeholders Ability to manage varied tasks and workload Ability to work well independently and under pressure Highly organised with exceptional attention to detail Shortlisting of applications and arrangement of interviews will take place while the advert is live, candidates are therefore encouraged to submit applications as soon as possible. We reserve the right to close the advert early.

Philanthropy & Legacy Manager Full time, permanent contract with an option for some hybrid working. We are Chester Zoo We re not just an amazing, award-winning visitor attraction that s home to over 30,000 incredible animals within 128 acres of stunning gardens. We re not just the UK s most popular zoo. We re an international wildlife charity that s committed to the recovery of endangered species. The Role Philanthropy & Legacy Manager The Fundraising Department of Chester Zoo, a major wildlife charity, with a mission of Preventing Extinction works to secure income which contributes towards the delivery of our strategic development plan and ambitious conservation plan, helping to ensure nature can survive and thrive. We have an exciting new role for an outstanding Philanthropy & Legacy Manager to join our ambitious fundraising team. We are looking for an experienced individual to help to lead the delivery of Chester Zoo's high value relationship strategy, helping to build new relationships with philanthropists to fund a range of vital conservation projects and support the zoo s ambitious growth targets leading to its centenary in 2031. This role also delivers the organisations legacy programme, leading the growth and stewardship of legacy giving and ensuring these deeply personal gifts are honoured with sensitivity and compassion. Reporting to the Fundraising & Philanthropy Lead and working across the organisation, we re looking for somebody who is ambitious and results orientated with a natural enthusiasm and curiosity, who has strong relationship building skills and the ability to influence, negotiate and listen when representing Chester Zoo. We re looking for someone who can: Fundraising Strategy Implement plans to attract high-value individual philanthropists in collaboration with the Fundraising & Philanthropy Lead and wider Fundraising strategy. Targets Contribute to the delivery of the organisation s ambitious growth around philanthropic giving, setting KPI s and working with our Executive team to secure donations of £10,000 and above. Prospect Research Work across the organisation to identify and research potential major donors who align with the organisation's conservation mission and goals. Legacy management Lead on the growth and management of legacy giving, ensuring our lifetime supporters are stewarded. Building on relationships with families and solicitors to ensure these deeply personal gifts are honoured with sensitivity and care. Donor Cultivation and Communications Build and maintain strong relationships with existing and prospective donors, creating individual plans for donor stewardship. Working closely with the Senior Data and Insights Manager and Senior Marketing Manager to fully utilise the CRM - preparing strong communication updates and regular bespoke reports. Event Management and Stewardship Work across the organisation with our in-house teams to lead and curate exceptional engagement opportunities through events and experiences. Develop donor visits, creating bespoke touchpoints with individuals which cultivate and inspire donors and prospects. Proposal Writing Create compelling, persuasive and bespoke proposals for prospective donors to influence and engage them and secure philanthropic support. Recording and Thanking Keep accurate records on the database to include all communications, donor plans, pledges, proposals, gifts and restrictions. Working with the Fundraising Administrator to handle accompanying gift administration as well as recognition. What makes Chester Zoo a great place to work? Well, where do we start? Here goes We re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place. As the UK s biggest and best zoo, we have ambitious goals, exciting plans, and there s always lots going on here. We re an inclusive and diverse organisation, made up of over 600 permanent and 500 temporary team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey. Our working environment could not be more different from a typical office where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break? The Package Permanent contract 40 hours per week Salary £39,833 per annum Option for some hybrid working, based at Chester Zoo minimum of 3 days per week. 33 days annual leave (includes bank holidays) plus the option to buy or sell up to 5 days. Pension scheme with generous employer contributions up to 9% Healthcare plan and employee assistance programme. Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family. Cycle to work scheme. Discounted gym membership Discounts on cinema tickets, restaurants, high street shops and more via Perks Our Requirements Demonstrable experience in securing and managing five figures+ philanthropic gifts from individuals Proven track record in writing exceptional, accurate and compelling proposals Experience in producing high-quality impact reports for funders Skilled in managing and developing a portfolio of funders and meeting fundraising targets Experience in developing and building long-term donor relationships Outstanding communication skills Proven experience of delivering consistently high levels of supporter care Experience in curating and managing stewardship events Experience of prioritising and balancing a busy workload Experience of working closely with other fundraising streams Experience of using a database to manage and track donor relationships and pipeline for accurate recording A proven understanding of legacy giving Although not essential, the following would be desirable: Strong working knowledge of individual giving, Gift Aid and charitable sector Ability to recognise the needs of differing stakeholders Ability to work well independently and under pressure Highly organised with exceptional attention to detail Shortlisting of applications and arrangement of interviews will take place while the advert is live, candidates are therefore encouraged to submit applications as soon as possible. We reserve the right to close the advert early.

About the role We are looking for a skilled administrator who is passionate about stewarding supporters, so that they feel valued and connected to our mission. Working as part of a small fundraising team, your work will enable the charity to respond quickly and effectively to enquiries through your database management and internal communication skills. The future of churches is our biggest heritage challenge. But we cannot tackle it alone our Friends, donors and supporters are key. This is an exciting opportunity to help us be even more efficient and effective in our responses to these audiences, which will help us to keep churches open and in use. About the National Churches Trust We want to keep the UK s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations. Our vision is to see open churches thriving at the heart of their communities. Our mission: We Speak Up: churches are valued and supported We Build Up : churches are well maintained, adaptable and in good repair We Open Up: churches are sustainable, open and welcoming support Our values: Being straightforward in responding to others needs Providing support that makes a difference Joining forces to achieve greater impact Driving change that brings our vision closer To find out more about this role and apply, please visit our website via the apply button. Closing date: 5.00pm on Monday 8 September 2025. Interview date (in Westminster): Thursday 18 September 2025.