Are you interested in working with a reputed international sustainability organisation to influence policy developments on sustainability globally? ISEAL is hiring a Senior Policy Officer to join our team responsible for public engagement and policy influencing. This is the perfect role for someone who is keen to work in an increasingly dynamic regulatory and policy landscape to strengthen the role of voluntary sustainability tools alongside emerging mandatory measures. The core objective of the Policy and Engagement team is to support governments, civil society and other business influencers to understand, identify and use credible sustainability systems. We do this through direct engagement with relevant government bodies in priority countries, engagement with individual businesses and business platforms and building member awareness and knowledge about relevant policy files and implications of new policies for their schemes and impact. The team focused on the UK, Switzerland, EU-wide policy and key EU members states, as well as on countries in the global south, including Colombia, Indonesia, India and Brazil. The Senior Policy Officer will help drive engagement with policymakers in key countries in which ISEAL and its partners have a strategic policy interest, with a view to influencing the policy narrative on sustainability and specific policies. The role will identify policy engagement opportunities and provide insightful analysis of policy developments and trends. In addition, the role will work closely with ISEAL members based in these regions to combine efforts and align on policy influencing. The ideal candidate will have had exposure to working in an international policy context, either working as part of civic society with governments or as part of a government department. A strong grounding in sustainability issues and related key political and policy debates will be essential, along with some working knowledge of key policy trends in the human rights, climate and sustainability standards space. Prior experience in working in the EU, UK at policy and regulatory landscape or public affairs level will be an advantage. The Senior Officer reports to the Director, Policy and Engagement. Key Responsibilities we will entrust you with: Policy and government engagement Support ISEAL s strategic engagement with identified key policymaker targets and audiences from a policy influencing and role of voluntary tools perspective Keep track of policy developments in key areas and jurisdictions and provide insights and analysis to inform ISEAL s policy engagement work Help identify opportunities for engagements with relevant policymaker audiences and government agencies in key jurisdictions and engage with them as delegated and supported by other colleagues Set up direct meetings and other engagement opportunities for ISEAL, coordinate ISEAL s input, advise and engagement and prepare briefs, reports and submissions for engagement purposes Contribute to establishing engagement and influencing strategies and to the development of ISEAL s policy positions Provide internal advisory support to other teams on critical policy files based on own subject matter and jurisdiction knowledge Support team in development of policy papers, position papers, press releases, strategic messaging on policy issues Facilitate webinars and workshops on policy related topics Other Track policy developments and analyse how they affect sustainability systems, ISEAL and its members Help shape ISEAL s work on global policy engagement and outreach in the next strategy period Conduct or support other team members with background research on specific regulatory proposals and policy frameworks and related topics Support ISEAL s member-facing policy activities liaising with the rest of the team Provide policy advice and analysis as requested on priority topics Participate actively in team and organisational planning and activities Participate in internal staff management processes such as performance reviews, supervisory meetings, etc. Experience, Knowledge and Attributes Postgraduate degree in a relevant subject (e.g. sustainability or environmental studies, human rights, law, int. development/ social policy, EU policy etc.) and/or equivalent work experience Proven experience working in a policy context as part of civic society or within a government department supporting policy engagement Good working knowledge of the sustainability policy landscape and key debates in the space Strong skills in policy analysis and policy intelligence Excellent written and spoken English communication skills Excellent writing skills and ability to synthesise information Prior exposure to sustainability standards, passionate about sustainability linked policy issues such as human rights, climate, nature, due diligence Some experience and comfortable with public speaking, e.g. facilitating webinars or workshops Ability to communicate and work effectively with cross-functional teams in a largely remote, international environment, including occasional international time-zone calls Confidence in using IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Skype, GoToMeeting, etc), use of contact management databases (e.g. Salesforce) and proficiency in MS Office Additionally desirable Other languages: Spanish Prior experience working with remote manager and team Exposure to working on strategic policy questions Experience in tracking, engaging in development issues in global south countries About ISEAL ISEAL supports ambitious sustainability systems and their partners to tackle the world s most pressing sustainability challenges from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. ISEAL s culture and how we will help you thrive Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration . These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions. The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone s identity. We are proud to be an equal opportunities employer. As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities. We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years. We recognise individuals preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual s needs. Other relevant information Term: This is a fixed term 12 months contract from December 2025 / January 2026 Salary: £40,000-£45,000 p.a. depending on experience (full time, 37.5 hours per week) Location: London is the preferred location. An ability and willingness to work in a hybrid work environment is required. International travel: The post holder will be required to undertake a fair amount of international travel and should ideally have the passport (UK, EU) to enable this smoothly How to apply Specific enquiries about this role and the application process can be sent to the recruitment(atisealalliance(.)org. Deadline for applications is 24 September 2025 Please note that we will only contact shortlisted applicants. Interview process Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change) First interviews (Teams): 1-3 October Pre-interview timed exercises (between minutes from home): 7-9 October Panel interviews (Teams): w/c 13 October Decision: w/c 20 October Accessibility If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
Sep 04, 2025
Full time
Are you interested in working with a reputed international sustainability organisation to influence policy developments on sustainability globally? ISEAL is hiring a Senior Policy Officer to join our team responsible for public engagement and policy influencing. This is the perfect role for someone who is keen to work in an increasingly dynamic regulatory and policy landscape to strengthen the role of voluntary sustainability tools alongside emerging mandatory measures. The core objective of the Policy and Engagement team is to support governments, civil society and other business influencers to understand, identify and use credible sustainability systems. We do this through direct engagement with relevant government bodies in priority countries, engagement with individual businesses and business platforms and building member awareness and knowledge about relevant policy files and implications of new policies for their schemes and impact. The team focused on the UK, Switzerland, EU-wide policy and key EU members states, as well as on countries in the global south, including Colombia, Indonesia, India and Brazil. The Senior Policy Officer will help drive engagement with policymakers in key countries in which ISEAL and its partners have a strategic policy interest, with a view to influencing the policy narrative on sustainability and specific policies. The role will identify policy engagement opportunities and provide insightful analysis of policy developments and trends. In addition, the role will work closely with ISEAL members based in these regions to combine efforts and align on policy influencing. The ideal candidate will have had exposure to working in an international policy context, either working as part of civic society with governments or as part of a government department. A strong grounding in sustainability issues and related key political and policy debates will be essential, along with some working knowledge of key policy trends in the human rights, climate and sustainability standards space. Prior experience in working in the EU, UK at policy and regulatory landscape or public affairs level will be an advantage. The Senior Officer reports to the Director, Policy and Engagement. Key Responsibilities we will entrust you with: Policy and government engagement Support ISEAL s strategic engagement with identified key policymaker targets and audiences from a policy influencing and role of voluntary tools perspective Keep track of policy developments in key areas and jurisdictions and provide insights and analysis to inform ISEAL s policy engagement work Help identify opportunities for engagements with relevant policymaker audiences and government agencies in key jurisdictions and engage with them as delegated and supported by other colleagues Set up direct meetings and other engagement opportunities for ISEAL, coordinate ISEAL s input, advise and engagement and prepare briefs, reports and submissions for engagement purposes Contribute to establishing engagement and influencing strategies and to the development of ISEAL s policy positions Provide internal advisory support to other teams on critical policy files based on own subject matter and jurisdiction knowledge Support team in development of policy papers, position papers, press releases, strategic messaging on policy issues Facilitate webinars and workshops on policy related topics Other Track policy developments and analyse how they affect sustainability systems, ISEAL and its members Help shape ISEAL s work on global policy engagement and outreach in the next strategy period Conduct or support other team members with background research on specific regulatory proposals and policy frameworks and related topics Support ISEAL s member-facing policy activities liaising with the rest of the team Provide policy advice and analysis as requested on priority topics Participate actively in team and organisational planning and activities Participate in internal staff management processes such as performance reviews, supervisory meetings, etc. Experience, Knowledge and Attributes Postgraduate degree in a relevant subject (e.g. sustainability or environmental studies, human rights, law, int. development/ social policy, EU policy etc.) and/or equivalent work experience Proven experience working in a policy context as part of civic society or within a government department supporting policy engagement Good working knowledge of the sustainability policy landscape and key debates in the space Strong skills in policy analysis and policy intelligence Excellent written and spoken English communication skills Excellent writing skills and ability to synthesise information Prior exposure to sustainability standards, passionate about sustainability linked policy issues such as human rights, climate, nature, due diligence Some experience and comfortable with public speaking, e.g. facilitating webinars or workshops Ability to communicate and work effectively with cross-functional teams in a largely remote, international environment, including occasional international time-zone calls Confidence in using IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Skype, GoToMeeting, etc), use of contact management databases (e.g. Salesforce) and proficiency in MS Office Additionally desirable Other languages: Spanish Prior experience working with remote manager and team Exposure to working on strategic policy questions Experience in tracking, engaging in development issues in global south countries About ISEAL ISEAL supports ambitious sustainability systems and their partners to tackle the world s most pressing sustainability challenges from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. ISEAL s culture and how we will help you thrive Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration . These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions. The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone s identity. We are proud to be an equal opportunities employer. As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities. We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years. We recognise individuals preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual s needs. Other relevant information Term: This is a fixed term 12 months contract from December 2025 / January 2026 Salary: £40,000-£45,000 p.a. depending on experience (full time, 37.5 hours per week) Location: London is the preferred location. An ability and willingness to work in a hybrid work environment is required. International travel: The post holder will be required to undertake a fair amount of international travel and should ideally have the passport (UK, EU) to enable this smoothly How to apply Specific enquiries about this role and the application process can be sent to the recruitment(atisealalliance(.)org. Deadline for applications is 24 September 2025 Please note that we will only contact shortlisted applicants. Interview process Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change) First interviews (Teams): 1-3 October Pre-interview timed exercises (between minutes from home): 7-9 October Panel interviews (Teams): w/c 13 October Decision: w/c 20 October Accessibility If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
Pensions & Payroll Officer (HR Department) - £38k excellent benefits - 6 month contract - Central SW London A professional and friendly HR Team are looking for someone to join them on a 6-month contract, as a HR Advisor, specialising in the Pensions and Payroll administration, who has experience of processing company pensions. Experience of government pensions would be highly beneficial. You will not be doing the payroll, but all the HR administration preparation for payroll to be carried out. This is an historic, heritage site with vast grounds and accommodation for the elderly, with various departments and facilities. SALARY ETC: £36k to £38k excellent benefits. Central SW London Start ASAP, on a 6-month contract, full-time. Working Monday to Friday, office based hours of 9am to 5:15pm, although can be a little flexible on start and finish times. Office base, although after 3-months they may consider 1-day a week working from home. REQUIREMENTS: Must have experience of processing company pensions and HR payroll administration preparation. Experience of government pensions is beneficial, although not essential. Experience of payroll processes Experience of pensions management, preferably including final salary schemes Knowledge of occupational health services Experience of working in an office environment preferably an HR department Hands-on experience with IT programmes and HR systems Good interpersonal skill that enable you to work with people at all levels and motivate others Strong verbal and written communication skills that allow you to inform and advise clearly Problem solving and negotiation skills Time management skills and ability to manage, monitor and deliver all job requirements in a timely and efficient manner DUTIES TO INCLUDE: Responsible for the administration of the two final salary pension schemes, taking a particular lead with the NHS pension scheme but also supporting the Civil Service pension scheme. Preparation, management and passing of accurate data to the pension schemes ensuring compliance with GDPR and other statutory requirements and financial regulations. Managing all pension scheme requirements throughout the year, ensuring compliance as required by the scheme providers. Responsible for monitoring and collating all monthly pay changes, ensuring variations are appropriately authorized, produced with appropriate supporting documentation, accurately collated and passed to Finance in line with the monthly payroll timetable. Responsible for monitoring sickness absence, advising managers on the management of their team s absence, and overseeing Occupational Health provision, including managing the process of referrals from start to finish, working with managers and those being referred. Support staff queries regarding health and wellbeing, signposting as appropriate. Main point of contact with the Employee Assistance Programme provider, sharing feedback and reviewing reports. Updating the HR system including all leavers, ensuring all records are updated accurately and as required for pay variations. Maintain positive relationships between HR and all stakeholders, supporting directors, managers and staff by providing advice, guidance and support. Production of annual pay review reports and statements Completion if national statistical returns
Sep 03, 2025
Full time
Pensions & Payroll Officer (HR Department) - £38k excellent benefits - 6 month contract - Central SW London A professional and friendly HR Team are looking for someone to join them on a 6-month contract, as a HR Advisor, specialising in the Pensions and Payroll administration, who has experience of processing company pensions. Experience of government pensions would be highly beneficial. You will not be doing the payroll, but all the HR administration preparation for payroll to be carried out. This is an historic, heritage site with vast grounds and accommodation for the elderly, with various departments and facilities. SALARY ETC: £36k to £38k excellent benefits. Central SW London Start ASAP, on a 6-month contract, full-time. Working Monday to Friday, office based hours of 9am to 5:15pm, although can be a little flexible on start and finish times. Office base, although after 3-months they may consider 1-day a week working from home. REQUIREMENTS: Must have experience of processing company pensions and HR payroll administration preparation. Experience of government pensions is beneficial, although not essential. Experience of payroll processes Experience of pensions management, preferably including final salary schemes Knowledge of occupational health services Experience of working in an office environment preferably an HR department Hands-on experience with IT programmes and HR systems Good interpersonal skill that enable you to work with people at all levels and motivate others Strong verbal and written communication skills that allow you to inform and advise clearly Problem solving and negotiation skills Time management skills and ability to manage, monitor and deliver all job requirements in a timely and efficient manner DUTIES TO INCLUDE: Responsible for the administration of the two final salary pension schemes, taking a particular lead with the NHS pension scheme but also supporting the Civil Service pension scheme. Preparation, management and passing of accurate data to the pension schemes ensuring compliance with GDPR and other statutory requirements and financial regulations. Managing all pension scheme requirements throughout the year, ensuring compliance as required by the scheme providers. Responsible for monitoring and collating all monthly pay changes, ensuring variations are appropriately authorized, produced with appropriate supporting documentation, accurately collated and passed to Finance in line with the monthly payroll timetable. Responsible for monitoring sickness absence, advising managers on the management of their team s absence, and overseeing Occupational Health provision, including managing the process of referrals from start to finish, working with managers and those being referred. Support staff queries regarding health and wellbeing, signposting as appropriate. Main point of contact with the Employee Assistance Programme provider, sharing feedback and reviewing reports. Updating the HR system including all leavers, ensuring all records are updated accurately and as required for pay variations. Maintain positive relationships between HR and all stakeholders, supporting directors, managers and staff by providing advice, guidance and support. Production of annual pay review reports and statements Completion if national statistical returns
Sutton Housing Partnership: We are a groundbreaking, innovative housing partnership working as a not-for-profit organisation in the Borough of Sutton with ambitious objectives for making Sutton a great place to live. Formed in April 2006 as an Arms Length Management Organisation (ALMO) we work in partnership with Sutton Council and its residents, managing over 6,000 council properties and over 1,500 leasehold properties in Sutton. It is an excellent time to join our ambitious organisation and we are looking for a skilled professional able to lead the Home Ownership Service reporting to the Operations Director. The successful candidate will be responsible for a range of duties including: Service and major works billing and collection Right to buy and resales Leading the buy back and acquisition programme on behalf of LB Sutton Carrying out section 20 consultation for major works, procurement and long term qualifying agreements Representing SHP for regeneration sites and develop new business opportunities to provide leasehold and shared ownership services for third party organisations Able to forge strong collaborative relationships with a wide range of key stakeholders to deliver successful outcomes for residents and partners. The right candidate will: Be an ambitious and inspirational leader to join SHP to inspire colleagues with their passion for home ownership and customer service excellence. Have a proven track record of achievement at senior level in social housing, either with a local authority or a registered provider. Be a member of a relevant professional body such as the Chartered Institute of Housing or equivalent or be willing to undertake professional development leading to a qualification. You must be passionate about excellent customer service, meeting challenging performance outcomes and training and developing knowledge in others. You will be an excellent communicator, able to influence across the business and have the confidence and professionalism to work with colleagues at all levels. With experience of budgeting, financial forecasting and reporting within a commercial setting. Possess a good understanding of housing and landlord regulatory compliance requirements. Be commercially driven and able to deliver efficiency savings and achieve value for money through collaborative working to achieve the best outcomes for tenants. Experience of working in a client / contractor relationship delivering performance and financial targets will be a key part of this role. Our total reward offer includes; 33 days annual leave, plus 8 statutory holidays Local Government Pension Scheme Simply Health medical cash plan Modern and flexible working environment Hybrid working HOME Awards Personal and professional development Before applying, please refer to the role profile and ensure you meet the essential criteria. Please note, previous applicants will not be considered. Closing Date: 19th September Interview Date: 3rd October 2025 (provisional) We kindly request that Recruitment Agencies do not contact SHP with applicant CVs as they will not be considered.
Sep 03, 2025
Full time
Sutton Housing Partnership: We are a groundbreaking, innovative housing partnership working as a not-for-profit organisation in the Borough of Sutton with ambitious objectives for making Sutton a great place to live. Formed in April 2006 as an Arms Length Management Organisation (ALMO) we work in partnership with Sutton Council and its residents, managing over 6,000 council properties and over 1,500 leasehold properties in Sutton. It is an excellent time to join our ambitious organisation and we are looking for a skilled professional able to lead the Home Ownership Service reporting to the Operations Director. The successful candidate will be responsible for a range of duties including: Service and major works billing and collection Right to buy and resales Leading the buy back and acquisition programme on behalf of LB Sutton Carrying out section 20 consultation for major works, procurement and long term qualifying agreements Representing SHP for regeneration sites and develop new business opportunities to provide leasehold and shared ownership services for third party organisations Able to forge strong collaborative relationships with a wide range of key stakeholders to deliver successful outcomes for residents and partners. The right candidate will: Be an ambitious and inspirational leader to join SHP to inspire colleagues with their passion for home ownership and customer service excellence. Have a proven track record of achievement at senior level in social housing, either with a local authority or a registered provider. Be a member of a relevant professional body such as the Chartered Institute of Housing or equivalent or be willing to undertake professional development leading to a qualification. You must be passionate about excellent customer service, meeting challenging performance outcomes and training and developing knowledge in others. You will be an excellent communicator, able to influence across the business and have the confidence and professionalism to work with colleagues at all levels. With experience of budgeting, financial forecasting and reporting within a commercial setting. Possess a good understanding of housing and landlord regulatory compliance requirements. Be commercially driven and able to deliver efficiency savings and achieve value for money through collaborative working to achieve the best outcomes for tenants. Experience of working in a client / contractor relationship delivering performance and financial targets will be a key part of this role. Our total reward offer includes; 33 days annual leave, plus 8 statutory holidays Local Government Pension Scheme Simply Health medical cash plan Modern and flexible working environment Hybrid working HOME Awards Personal and professional development Before applying, please refer to the role profile and ensure you meet the essential criteria. Please note, previous applicants will not be considered. Closing Date: 19th September Interview Date: 3rd October 2025 (provisional) We kindly request that Recruitment Agencies do not contact SHP with applicant CVs as they will not be considered.
Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service Management tool and assisting with the maintenance of access control of circa 3500 user accounts across the Council's 150+ sites which include libraries, schools, community centres, social services establishments as well as the Council's main central offices. You will be responsible to: Create and perform triage actions to all support calls and tickets from the user community into the IT Service Management tool. Ensuring accurate and necessary information is obtained and appropriate categorisation for incidents and requests is applied and promptly allocates ticket. investigate first stage diagnostic on all tickets, acting on own initiative, within stated guidelines and in conjunction with other members of the team. Apply skills to resolve all assigned incidents before referring to application and/or technical support. Administration of categorised Service Requests (e.g. New Starter, Leaver and transfers) relating to access to Luton's Windows Active Directory structure, primary email systems, ensuring that a full audit trail of changes are maintained within Active Directory and the IT Service Management tools. Follows up reported complex incidents to ensure timely resolution or escalation, and promptly communicate on progress to end-user, requests are fulfilled, and the customer communication is complete. Ensure that incidents and requests are handled in accordance to agreed SLAs. Develop and maintain a comprehensive knowledge base, including technical articles and self-help guides for end-users. Skills and Experience: Demonstrable experience of providing IT Customer support Demonstrable experience working in a busy IT service desk environment; using an ITSM tool to create, update and manage tickets with precision and attention to detail Some experience technical knowledge of enterprise level computing, mobile devices, supported Microsoft operating systems, business software and office productivity tools Able to manage Windows Active Directory and Microsoft exchange (both On-premises and Azure/Exchange, Office 365 solutions) Able to administer Windows AD file system security settings Able to maintain accurate hardcopy and computerised records Able to use Microsoft Office or equivalent applications competently Demonstrable understanding and operational knowledge of ITSM frameworks e.g. ITIL v3 or 4 Demonstrable experiences of ITSM tooling administration Working hours will be on a rota basis between 7am and 7pm Monday to Friday About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Sep 02, 2025
Seasonal
Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service Management tool and assisting with the maintenance of access control of circa 3500 user accounts across the Council's 150+ sites which include libraries, schools, community centres, social services establishments as well as the Council's main central offices. You will be responsible to: Create and perform triage actions to all support calls and tickets from the user community into the IT Service Management tool. Ensuring accurate and necessary information is obtained and appropriate categorisation for incidents and requests is applied and promptly allocates ticket. investigate first stage diagnostic on all tickets, acting on own initiative, within stated guidelines and in conjunction with other members of the team. Apply skills to resolve all assigned incidents before referring to application and/or technical support. Administration of categorised Service Requests (e.g. New Starter, Leaver and transfers) relating to access to Luton's Windows Active Directory structure, primary email systems, ensuring that a full audit trail of changes are maintained within Active Directory and the IT Service Management tools. Follows up reported complex incidents to ensure timely resolution or escalation, and promptly communicate on progress to end-user, requests are fulfilled, and the customer communication is complete. Ensure that incidents and requests are handled in accordance to agreed SLAs. Develop and maintain a comprehensive knowledge base, including technical articles and self-help guides for end-users. Skills and Experience: Demonstrable experience of providing IT Customer support Demonstrable experience working in a busy IT service desk environment; using an ITSM tool to create, update and manage tickets with precision and attention to detail Some experience technical knowledge of enterprise level computing, mobile devices, supported Microsoft operating systems, business software and office productivity tools Able to manage Windows Active Directory and Microsoft exchange (both On-premises and Azure/Exchange, Office 365 solutions) Able to administer Windows AD file system security settings Able to maintain accurate hardcopy and computerised records Able to use Microsoft Office or equivalent applications competently Demonstrable understanding and operational knowledge of ITSM frameworks e.g. ITIL v3 or 4 Demonstrable experiences of ITSM tooling administration Working hours will be on a rota basis between 7am and 7pm Monday to Friday About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
The organisation A well regarded, locally based, national business, described as "a dynamic and exciting place to work". The business is class leading and has a range of blue chip local and national customers who are offered an impressive range of commercial training programs and specialised Apprenticeships. The organisation is innovative delivering inspiring lifelong learning, and opportunities for employment and career progression for all ages. The role As an active member of the Senior Leadership Team (SLT), you will play a key role in supporting the strategic development and the delivery of its Business Plan, working in collaboration with other SLT colleagues and Directors. You will have overall responsibility for all aspects of financial management, including financial reporting, budgeting, forecasting and strategic financial planning alongside leading and developing the finance function. We are looking for a candidate either qualified by experience working at a similar level/sector or fully qualified (CIMA, ACCA, ACA). What are the key areas of responsibility? Strategic planning and reporting to the Board of Directors to support decision making and strategic plans. Present financial information at monthly board meetings. Preparation and analysis of monthly and year end accounts. Variance analysis and profitability analysis Formation of budgets and forecasts Monitoring cashflow Managing government funding, ensuring funding rules are understood across the business. Strategic lead on financial processes, systems development and internal controls. Ensure compliance with financial regulations through system management, financial processes and ensuring effective and appropriate policies and procedures. Lead on all aspects of financial governance. Identifying and managing financial risks Monitor and analyse business KPI 's Finalise annual financial statements/periodic financial reports (where required)and provide them to the Board. Lead on annual audit process, working with the external auditors. Managing the accounts team (3) and being a key business lead across the organisation. Ensure VAT compliance Oversee financial aspects of ITTs and bids, Fulfil Company Secretarial duties including submitting information as required to Companies House and funding bodies in a timely manner. Ensure compliance with agreements and contracts in relation to banks and external service providers. Monitor and report on the overall funding status and ensure the timely reporting on grants is well supported. Work closely with the company payroll provider and pension provision. Review external contracts to ensure that they are line with the annual budget and provide the best value. Work with the Board to ensure that governance arrangements are fit-for-purpose and compliant with regulatory requirements of funding bodies. Review and strengthen leadership and management development ensuring staff have access to high quality support and training so they can develop and grow. What skills and experience are required? Knowledge and experience of accounting relating to Government funded programs (desirable but not essential) Demonstrable financial leadership and a thorough understanding of best practices in setting and managing budgets and oversight of day-to-day financial management. Experience of preparing financial statements, consolidated accounts and seeing through the audit process from start to finish, including dealing with external auditors. Experience of dealing with the financial aspects of cross-departmental project management. Experience with Sage accounting software desirable Demonstrable experience in working successfully as part of a senior leadership team. Experience of managing change and growth. Personal traits suited to the role: Ability to build trust and respect internally and externally, including with senior colleagues and external stakeholders. Ability to demonstrate tact and diplomacy. What are the salary and benefits being offered? Salary is 55,000 - 65,000 region, stakeholder pension scheme, annual leave allowance 25 days plus bank holidays Hours of work, full time is 39.5 hours (Mon-Fri), ability to start/finish early/late, slightly reduced hours would also be a consideration. Hybrid working - minimum 3 days per week office based
Sep 02, 2025
Full time
The organisation A well regarded, locally based, national business, described as "a dynamic and exciting place to work". The business is class leading and has a range of blue chip local and national customers who are offered an impressive range of commercial training programs and specialised Apprenticeships. The organisation is innovative delivering inspiring lifelong learning, and opportunities for employment and career progression for all ages. The role As an active member of the Senior Leadership Team (SLT), you will play a key role in supporting the strategic development and the delivery of its Business Plan, working in collaboration with other SLT colleagues and Directors. You will have overall responsibility for all aspects of financial management, including financial reporting, budgeting, forecasting and strategic financial planning alongside leading and developing the finance function. We are looking for a candidate either qualified by experience working at a similar level/sector or fully qualified (CIMA, ACCA, ACA). What are the key areas of responsibility? Strategic planning and reporting to the Board of Directors to support decision making and strategic plans. Present financial information at monthly board meetings. Preparation and analysis of monthly and year end accounts. Variance analysis and profitability analysis Formation of budgets and forecasts Monitoring cashflow Managing government funding, ensuring funding rules are understood across the business. Strategic lead on financial processes, systems development and internal controls. Ensure compliance with financial regulations through system management, financial processes and ensuring effective and appropriate policies and procedures. Lead on all aspects of financial governance. Identifying and managing financial risks Monitor and analyse business KPI 's Finalise annual financial statements/periodic financial reports (where required)and provide them to the Board. Lead on annual audit process, working with the external auditors. Managing the accounts team (3) and being a key business lead across the organisation. Ensure VAT compliance Oversee financial aspects of ITTs and bids, Fulfil Company Secretarial duties including submitting information as required to Companies House and funding bodies in a timely manner. Ensure compliance with agreements and contracts in relation to banks and external service providers. Monitor and report on the overall funding status and ensure the timely reporting on grants is well supported. Work closely with the company payroll provider and pension provision. Review external contracts to ensure that they are line with the annual budget and provide the best value. Work with the Board to ensure that governance arrangements are fit-for-purpose and compliant with regulatory requirements of funding bodies. Review and strengthen leadership and management development ensuring staff have access to high quality support and training so they can develop and grow. What skills and experience are required? Knowledge and experience of accounting relating to Government funded programs (desirable but not essential) Demonstrable financial leadership and a thorough understanding of best practices in setting and managing budgets and oversight of day-to-day financial management. Experience of preparing financial statements, consolidated accounts and seeing through the audit process from start to finish, including dealing with external auditors. Experience of dealing with the financial aspects of cross-departmental project management. Experience with Sage accounting software desirable Demonstrable experience in working successfully as part of a senior leadership team. Experience of managing change and growth. Personal traits suited to the role: Ability to build trust and respect internally and externally, including with senior colleagues and external stakeholders. Ability to demonstrate tact and diplomacy. What are the salary and benefits being offered? Salary is 55,000 - 65,000 region, stakeholder pension scheme, annual leave allowance 25 days plus bank holidays Hours of work, full time is 39.5 hours (Mon-Fri), ability to start/finish early/late, slightly reduced hours would also be a consideration. Hybrid working - minimum 3 days per week office based
Job Title: Marketing Manager Location: Guildford Salary: 55k plus Contract Type: Permanent, Full Time Work Format: Hybrid (2 days a week in the office) Are you ready to take your marketing expertise to new heights? Our client, a fast-growing organisation, is on the lookout for a dynamic Marketing Manager to join their innovative team of 35! If you're passionate about driving growth through strategic marketing initiatives and have a knack for data-driven decision-making, this could be the perfect opportunity for you! About the Role As the Marketing Manager, you will lead the charge in enhancing the online presence and performance of the organisation's ecommerce platforms. This role is pivotal in the management of multiple Shopify stores across various markets, ensuring they are optimised for performance and user experience. You will collaborate closely with the Marketing Director, developers, and external partners to transform ideas into reality! Key Responsibilities: Oversee day-to-day operations of ecommerce websites, ensuring functionality, localisation, and peak performance. Manage relationships with third-party platforms and services to enhance our offerings. Spearhead a significant website redevelopment project to elevate user experience and scalability. Launch new Shopify storefronts as the organisation expands into additional European markets. Collaborate with distributors and external agencies on PPC and SEO strategies to boost traffic and conversions. Monitor key ecommerce KPIs and leverage analytics tools for data-driven decisions. Produce regular reports on sales, traffic, conversion rates, and customer behavior across all markets. Continuously enhance onsite customer experience focusing on navigation, speed, and checkout efficiency. Implement CRO strategies through testing and iteration to optimise the shopping journey. Ensure the cybersecurity of ecommerce sites remains robust. Work closely with the Ecommerce Executive & web developer to develop marketplace strategies. About You We are looking for a confident and proactive professional who possesses: 5+ years of experience in ecommerce with a strong focus on Shopify (ideally Shopify Plus). Proven experience managing international or multi-site ecommerce operations. A solid understanding of SEO, PPC, affiliate marketing, email marketing, and analytics. Commercial awareness with a keen grasp of consumer behaviour. Excellent organisational skills , self-motivation, and the ability to juggle multiple projects simultaneously. Exceptional communication and stakeholder management skills to foster collaboration and drive results. Why Join Us? At our client, we believe in recognising and rewarding talent! Here are just a few of the perks you can expect: 20 days of holiday plus 8 bank holidays annually. An extra day off for your birthday! Two additional holiday days between Christmas and New Year. Paid volunteering day to give back to the community. Flexible working hours to suit your lifestyle. Monthly office lunches and team socials to foster a fun work environment. Hybrid working model - enjoy two days a week in the office! Access to a government-standard pension scheme. If you're excited about making a significant impact in a fast-paced environment and are ready to embrace new challenges, we want to hear from you! Apply today and join a team that values creativity, collaboration, and growth! Application Instructions: Please apply today if you feel you skills and experience are what we are looking for. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 02, 2025
Full time
Job Title: Marketing Manager Location: Guildford Salary: 55k plus Contract Type: Permanent, Full Time Work Format: Hybrid (2 days a week in the office) Are you ready to take your marketing expertise to new heights? Our client, a fast-growing organisation, is on the lookout for a dynamic Marketing Manager to join their innovative team of 35! If you're passionate about driving growth through strategic marketing initiatives and have a knack for data-driven decision-making, this could be the perfect opportunity for you! About the Role As the Marketing Manager, you will lead the charge in enhancing the online presence and performance of the organisation's ecommerce platforms. This role is pivotal in the management of multiple Shopify stores across various markets, ensuring they are optimised for performance and user experience. You will collaborate closely with the Marketing Director, developers, and external partners to transform ideas into reality! Key Responsibilities: Oversee day-to-day operations of ecommerce websites, ensuring functionality, localisation, and peak performance. Manage relationships with third-party platforms and services to enhance our offerings. Spearhead a significant website redevelopment project to elevate user experience and scalability. Launch new Shopify storefronts as the organisation expands into additional European markets. Collaborate with distributors and external agencies on PPC and SEO strategies to boost traffic and conversions. Monitor key ecommerce KPIs and leverage analytics tools for data-driven decisions. Produce regular reports on sales, traffic, conversion rates, and customer behavior across all markets. Continuously enhance onsite customer experience focusing on navigation, speed, and checkout efficiency. Implement CRO strategies through testing and iteration to optimise the shopping journey. Ensure the cybersecurity of ecommerce sites remains robust. Work closely with the Ecommerce Executive & web developer to develop marketplace strategies. About You We are looking for a confident and proactive professional who possesses: 5+ years of experience in ecommerce with a strong focus on Shopify (ideally Shopify Plus). Proven experience managing international or multi-site ecommerce operations. A solid understanding of SEO, PPC, affiliate marketing, email marketing, and analytics. Commercial awareness with a keen grasp of consumer behaviour. Excellent organisational skills , self-motivation, and the ability to juggle multiple projects simultaneously. Exceptional communication and stakeholder management skills to foster collaboration and drive results. Why Join Us? At our client, we believe in recognising and rewarding talent! Here are just a few of the perks you can expect: 20 days of holiday plus 8 bank holidays annually. An extra day off for your birthday! Two additional holiday days between Christmas and New Year. Paid volunteering day to give back to the community. Flexible working hours to suit your lifestyle. Monthly office lunches and team socials to foster a fun work environment. Hybrid working model - enjoy two days a week in the office! Access to a government-standard pension scheme. If you're excited about making a significant impact in a fast-paced environment and are ready to embrace new challenges, we want to hear from you! Apply today and join a team that values creativity, collaboration, and growth! Application Instructions: Please apply today if you feel you skills and experience are what we are looking for. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Join Our Team as an Email & CRM Specialist! Are you ready to take your email marketing and CRM skills to new heights? Our client, a fast-growing company based in Guildford, is looking for an enthusiastic Email & CRM Specialist to join their dynamic team of 30. This is a fantastic opportunity for someone with a passion for driving engagement and conversions through data-driven strategies. If you're ready to make a real impact in a thriving eCommerce environment, we want to hear from you! Position Details: Salary: 35k- 40k Location: Guildford Contract Type: Permanent, full-time Work Format: Hybrid (2 days a week in the office) What You'll Do: In this exciting role, you'll work closely with the Brand Director and Marketing Executive to: Develop and execute engaging email marketing campaigns, ensuring high deliverability and ROI. Oversee and optimize our CRM system for accurate segmentation, personalization, and automation. Analyse and report on email and CRM performance, providing actionable insights for continuous improvement. Implement innovative strategies for customer retention and loyalty through targeted email and CRM initiatives. Create and maintain automated workflows and nurturing campaigns to foster relationships. Collaborate with marketing team members on SEO and affiliate projects as needed. Ensure all email copy aligns with our brand tone and messaging in coordination with the Brand Director. About You: We're on the lookout for a confident professional who: Boasts 3+ years of experience in email marketing or CRM roles, ideally within an eCommerce context. Is detail-oriented, with exceptional organisational and project management skills. Thrives in a collaborative environment, working effectively both independently and as part of a small team. Communicates clearly and effectively with internal and external stakeholders. Manages multiple campaigns and deadlines with ease, even under pressure. Experience Required: 3+ years in email marketing or CRM roles. Hands-on experience with Klaviyo and Mailchimp. Why Join Us? In addition to being part of an innovative team, you'll enjoy a range of fantastic perks, including: 20 days of holiday plus 8 bank holidays annually. An extra day off for your birthday. Two additional holiday days between Christmas and New Year. One paid volunteering day to give back to the community. Flexible working hours to support your work-life balance. Monthly team socials to foster a fun, engaging workplace. Hybrid working arrangement, allowing you to blend office and remote work. Pension scheme with the government Nest plan. Ready to Make a Difference? If you're excited about the prospect of joining a rapidly growing company and have the skills we're looking for, we'd love to hear from you! Apply now and take the next step in your career as an Email & CRM Specialist. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 02, 2025
Full time
Join Our Team as an Email & CRM Specialist! Are you ready to take your email marketing and CRM skills to new heights? Our client, a fast-growing company based in Guildford, is looking for an enthusiastic Email & CRM Specialist to join their dynamic team of 30. This is a fantastic opportunity for someone with a passion for driving engagement and conversions through data-driven strategies. If you're ready to make a real impact in a thriving eCommerce environment, we want to hear from you! Position Details: Salary: 35k- 40k Location: Guildford Contract Type: Permanent, full-time Work Format: Hybrid (2 days a week in the office) What You'll Do: In this exciting role, you'll work closely with the Brand Director and Marketing Executive to: Develop and execute engaging email marketing campaigns, ensuring high deliverability and ROI. Oversee and optimize our CRM system for accurate segmentation, personalization, and automation. Analyse and report on email and CRM performance, providing actionable insights for continuous improvement. Implement innovative strategies for customer retention and loyalty through targeted email and CRM initiatives. Create and maintain automated workflows and nurturing campaigns to foster relationships. Collaborate with marketing team members on SEO and affiliate projects as needed. Ensure all email copy aligns with our brand tone and messaging in coordination with the Brand Director. About You: We're on the lookout for a confident professional who: Boasts 3+ years of experience in email marketing or CRM roles, ideally within an eCommerce context. Is detail-oriented, with exceptional organisational and project management skills. Thrives in a collaborative environment, working effectively both independently and as part of a small team. Communicates clearly and effectively with internal and external stakeholders. Manages multiple campaigns and deadlines with ease, even under pressure. Experience Required: 3+ years in email marketing or CRM roles. Hands-on experience with Klaviyo and Mailchimp. Why Join Us? In addition to being part of an innovative team, you'll enjoy a range of fantastic perks, including: 20 days of holiday plus 8 bank holidays annually. An extra day off for your birthday. Two additional holiday days between Christmas and New Year. One paid volunteering day to give back to the community. Flexible working hours to support your work-life balance. Monthly team socials to foster a fun, engaging workplace. Hybrid working arrangement, allowing you to blend office and remote work. Pension scheme with the government Nest plan. Ready to Make a Difference? If you're excited about the prospect of joining a rapidly growing company and have the skills we're looking for, we'd love to hear from you! Apply now and take the next step in your career as an Email & CRM Specialist. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Description Job Title: Director: Housing Property Services Reporting to: Executive Director: Housing Direct Reports: Allocated Heads of Service Rate: £850p/d Inside IR35 Location: Bristol City Council Contract Type: Contract- 6 months rolling, 3 days on site, 2 days from home- 37 hours a week Purpose of the Role As Director of Housing Property Services, you will provide strategic leadership to ensure the delivery of high-quality, safe, sustainable, and affordable homes across the city. You will lead key services including asset strategy, maintenance, building safety, and the planned investment programme-ensuring regulatory compliance, excellent resident experience, and value for money. This is a pivotal leadership role driving innovation, performance, and transformation within Bristol's housing portfolio, aligned to the council's One City Plan and corporate strategy. Key Responsibilities Strategic Leadership Develop and deliver long-term strategies for housing property services, aligned with council and housing objectives. Drive sustainability and energy efficiency in housing, supporting the transition to Net Zero Carbon. Lead asset management, repairs, maintenance, planned investment and safety programmes across the housing stock. Compliance and Assurance Ensure all services meet statutory and regulatory requirements, including compliance with the Regulator of Social Housing's consumer standards. Lead and manage regulatory inspections and ensure robust governance and safety systems are in place. Resident Engagement and Service Excellence Champion resident involvement, ensuring their voice shapes service design and delivery. Drive a culture of continuous improvement, responsiveness, and performance excellence across all property services. Programme and Financial Management Oversee large, complex budgets and ensure efficient use of resources to deliver quality outcomes. Lead the delivery of development, sales, and acquisition programmes that contribute to financial and social returns. Partnerships and Collaboration Build and maintain strong relationships with stakeholders, contractors, developers, elected members and community partners. Represent the council at local, regional and national forums. Leadership and Culture Provide inclusive, visionary leadership to multidisciplinary teams, fostering a culture of accountability, innovation, and collaboration. Role-model the council's leadership qualities, behaviours and values in every aspect of your work. About You Essential Experience and Skills Educated to degree level or with a relevant professional qualification and substantial post-qualification experience. Proven strategic leadership in housing property services or a related field. Strong knowledge of housing law, property and asset management, building safety, and compliance. Demonstrable success in managing large-scale programmes and budgets. Experienced in leading teams through change and transformation in complex environments. Strong communication and influencing skills, with experience working at senior levels, including political engagement. Personal Attributes Visionary, resilient and collaborative leader with a strong results orientation. Passionate about delivering excellent services for residents. Committed to diversity, equality and inclusive leadership. Skilled in data-led decision making and risk management. Our Values and Culture As a senior leader, you'll role-model our organisational values: Ownership - we take responsibility Collaboration - we work together Dedication - we strive to make a difference Respect - we value everyone Curiosity - we ask questions and seek better ways All senior staff are also expected to volunteer three days per year to support a local initiative. What We Offer Opportunity to lead a major public housing portfolio in one of the UK's most dynamic cities A collaborative leadership culture and strong senior peer network Flexible working arrangements and employee wellbeing support Competitive salary and generous local government pension scheme If you would like to apply please email me an updated CV to (url removed) or call me on (phone number removed)- due to this being a senior role the application may close very quickly
Sep 01, 2025
Contractor
Job Description Job Title: Director: Housing Property Services Reporting to: Executive Director: Housing Direct Reports: Allocated Heads of Service Rate: £850p/d Inside IR35 Location: Bristol City Council Contract Type: Contract- 6 months rolling, 3 days on site, 2 days from home- 37 hours a week Purpose of the Role As Director of Housing Property Services, you will provide strategic leadership to ensure the delivery of high-quality, safe, sustainable, and affordable homes across the city. You will lead key services including asset strategy, maintenance, building safety, and the planned investment programme-ensuring regulatory compliance, excellent resident experience, and value for money. This is a pivotal leadership role driving innovation, performance, and transformation within Bristol's housing portfolio, aligned to the council's One City Plan and corporate strategy. Key Responsibilities Strategic Leadership Develop and deliver long-term strategies for housing property services, aligned with council and housing objectives. Drive sustainability and energy efficiency in housing, supporting the transition to Net Zero Carbon. Lead asset management, repairs, maintenance, planned investment and safety programmes across the housing stock. Compliance and Assurance Ensure all services meet statutory and regulatory requirements, including compliance with the Regulator of Social Housing's consumer standards. Lead and manage regulatory inspections and ensure robust governance and safety systems are in place. Resident Engagement and Service Excellence Champion resident involvement, ensuring their voice shapes service design and delivery. Drive a culture of continuous improvement, responsiveness, and performance excellence across all property services. Programme and Financial Management Oversee large, complex budgets and ensure efficient use of resources to deliver quality outcomes. Lead the delivery of development, sales, and acquisition programmes that contribute to financial and social returns. Partnerships and Collaboration Build and maintain strong relationships with stakeholders, contractors, developers, elected members and community partners. Represent the council at local, regional and national forums. Leadership and Culture Provide inclusive, visionary leadership to multidisciplinary teams, fostering a culture of accountability, innovation, and collaboration. Role-model the council's leadership qualities, behaviours and values in every aspect of your work. About You Essential Experience and Skills Educated to degree level or with a relevant professional qualification and substantial post-qualification experience. Proven strategic leadership in housing property services or a related field. Strong knowledge of housing law, property and asset management, building safety, and compliance. Demonstrable success in managing large-scale programmes and budgets. Experienced in leading teams through change and transformation in complex environments. Strong communication and influencing skills, with experience working at senior levels, including political engagement. Personal Attributes Visionary, resilient and collaborative leader with a strong results orientation. Passionate about delivering excellent services for residents. Committed to diversity, equality and inclusive leadership. Skilled in data-led decision making and risk management. Our Values and Culture As a senior leader, you'll role-model our organisational values: Ownership - we take responsibility Collaboration - we work together Dedication - we strive to make a difference Respect - we value everyone Curiosity - we ask questions and seek better ways All senior staff are also expected to volunteer three days per year to support a local initiative. What We Offer Opportunity to lead a major public housing portfolio in one of the UK's most dynamic cities A collaborative leadership culture and strong senior peer network Flexible working arrangements and employee wellbeing support Competitive salary and generous local government pension scheme If you would like to apply please email me an updated CV to (url removed) or call me on (phone number removed)- due to this being a senior role the application may close very quickly
Yolk Recruitment Public Sector and Not-for-Profit is thrilled to be selected as the Specialist Recruitment partner for ateb to appoint an experienced Planned Maintenance Supervisor to join their Property Directorate, to ensure an effective and efficient delivery of planned maintenance, cyclical decoration and retrofit programmes in line with their SAM improvement strategy, WHQS and PAS 2035. The Opportunity As Planned Maintenance Supervisor , you'll be at the heart of ateb's property investment strategy. You'll ensure the effective and efficient delivery of planned maintenance, cyclical decoration, and retrofit programmes, while managing teams, projects, and contractor performance. You'll oversee compliance with safety legislation, government standards, and ensure excellent customer service is delivered throughout. This role requires both strategic thinking and hands-on operational leadership. You will: Manage planned and cyclical works in line with WHQS, PAS 2035 and ateb's Strategic Asset Management plan Lead contractors, surveyors, consultants and admin staff Ensure works are delivered on time, to budget, and to customer satisfaction Ensure full compliance with CDM and H&S regulations Support investment planning and performance monitoring Handle customer feedback and resolve complaints Play a key role in improving service delivery through lessons learned About You We're looking for someone with: Experience in property maintenance, construction technology, and managing asset databases Knowledge of stock condition surveys (WHQS, HHSRS), Fire Risk and Asbestos Assessments Management experience within social housing or similar sectors HNC/HND or higher in construction/property or relevant field PAS Retrofit Assessor Level 4 (essential) Health & Safety qualification (IOSH/NEBOSH - desirable) Professional body membership (CIOB/RICS) or working toward it Strong people, project and budget management skills Confident use of Microsoft 365 and property asset management systems Ateb are happy to consider equivalent experience and support development opportunities if you meet most of the criteria. Benefits 30 days annual leave + 3 discretionary days Flexible working (office/home/site-based) Professional development support & funded subscription to one professional body Simply Health Scheme SHPS Defined Contribution Pension (with employer match) Essential car user allowance of 1,598 pa + mileage reimbursement Wellbeing programme and team activities Meaningful work that supports communities across Pembrokeshire Application Process Please note, Yolk Recruitment are managing this recruitment campaign. For a confidential discussion and to access the job description before applying, please contact Hannah Welfoot at Yolk Recruitment. To apply, please submit your CV ensuring you've demonstrated how your skills and experience relate to the role. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Sep 01, 2025
Full time
Yolk Recruitment Public Sector and Not-for-Profit is thrilled to be selected as the Specialist Recruitment partner for ateb to appoint an experienced Planned Maintenance Supervisor to join their Property Directorate, to ensure an effective and efficient delivery of planned maintenance, cyclical decoration and retrofit programmes in line with their SAM improvement strategy, WHQS and PAS 2035. The Opportunity As Planned Maintenance Supervisor , you'll be at the heart of ateb's property investment strategy. You'll ensure the effective and efficient delivery of planned maintenance, cyclical decoration, and retrofit programmes, while managing teams, projects, and contractor performance. You'll oversee compliance with safety legislation, government standards, and ensure excellent customer service is delivered throughout. This role requires both strategic thinking and hands-on operational leadership. You will: Manage planned and cyclical works in line with WHQS, PAS 2035 and ateb's Strategic Asset Management plan Lead contractors, surveyors, consultants and admin staff Ensure works are delivered on time, to budget, and to customer satisfaction Ensure full compliance with CDM and H&S regulations Support investment planning and performance monitoring Handle customer feedback and resolve complaints Play a key role in improving service delivery through lessons learned About You We're looking for someone with: Experience in property maintenance, construction technology, and managing asset databases Knowledge of stock condition surveys (WHQS, HHSRS), Fire Risk and Asbestos Assessments Management experience within social housing or similar sectors HNC/HND or higher in construction/property or relevant field PAS Retrofit Assessor Level 4 (essential) Health & Safety qualification (IOSH/NEBOSH - desirable) Professional body membership (CIOB/RICS) or working toward it Strong people, project and budget management skills Confident use of Microsoft 365 and property asset management systems Ateb are happy to consider equivalent experience and support development opportunities if you meet most of the criteria. Benefits 30 days annual leave + 3 discretionary days Flexible working (office/home/site-based) Professional development support & funded subscription to one professional body Simply Health Scheme SHPS Defined Contribution Pension (with employer match) Essential car user allowance of 1,598 pa + mileage reimbursement Wellbeing programme and team activities Meaningful work that supports communities across Pembrokeshire Application Process Please note, Yolk Recruitment are managing this recruitment campaign. For a confidential discussion and to access the job description before applying, please contact Hannah Welfoot at Yolk Recruitment. To apply, please submit your CV ensuring you've demonstrated how your skills and experience relate to the role. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Director Of Property Salary / Package: Competitive Base Salary, Market Supplement, Relocation Package Benefits : 4 day working week, Hybrid Working, Excellent Pension & Holiday Entitlement TristoneNash are pleased to have exclusively partnered with Bron Afon to appoint a Director of Property. This post plays a pivotal role in helping achieve their long-term vision around excellent customer service, performance targets and delivering their Sustainable Asset Management Strategy. Bron Afon Community Housing are a not-for-profit social enterprise, registered social landlord and community mutual organisation. They manage and maintain over 8000 homes across the county of Torfaen, South Wales. They are the largest private landowner and have almost 18,000 people living in their properties. Their assets have a major role to play in building prosperity of their customers of today and in the future. They are looking for an experienced Director of Property who has a genuine passion and interest in what they do, with a demonstrable track record of strategic and operational leadership within Asset Management & In House Property teams. The individual will be able to provide transformation, improve processes & systems and deliver vision and corporate strategy to the Property Services teams and the wider organisation. Reporting to the Executive Director, this is an exciting opportunity to make a real difference to the homes and lives of residents and communities across Torfaen as a key leader within a dynamic and forward-thinking company. With a clear strategy for ongoing growth, you will play an important role in shaping the future taking the lead on delivering an ambitious Asset Management Strategy to prepare the workforce/business for the transition into the early stage of WHQS 23 implementation. This is with a view to ensure the delivery and compliance with regulatory obligations. The successful candidate will work closely with internal and external stakeholders to drive positive engagement with Bron Afon s values and social purpose, continuously improve operational productivity / efficiency / professionalism / service design, all built on a thorough understanding of customer voice. JOB ACCOUNTABILITIES Provide intelligent, connected and inspirational leadership to the Property Services team and the wider organisation, maximising capacity to deliver, driving positive engagement Ensure customer voice & customer service excellence informs decision making across policies and plans, investment decisions and service design and delivery Work with the executive leadership team to develop cutting edge, digitally focused, VFM services across responsive repairs and maintenance, voids management, property safety compliance and cyclical works, health & safety, asset management & investment, FM and commercial contracts management. Lead the direct services (DLO) to deliver long-term vision for the service achieving excellent customer service, surpassing performance targets and evolving to deliver and maintain the requirements of WHQS23. Evolve a fully resourced and risk assessed 30-year strategic investment plan and five-year operational asset / development plans / investment programmes that anticipate and deliver WHQS23 and regeneration related obligations Engage with partners and stakeholders including Welsh Government to influence effective policy development and implementation to ensure the best outcomes for social housing residents in Wales. Ensure compliance with statutory obligations current and emerging e.g. Building Safety Act, regulatory standards and HSE requirements, whilst also leading the development of a positive health and safety culture on an organisation wide basis. Lead on the strengthening of moving a data-led approach to insight and performance reporting Oversee effective planning of budgets and robust financial management and control across service areas. Provide effective leadership to highly skilled and diverse teams, determining performance expectations for your area and managing frameworks to reward and recognise contributions and address any under-performance; ensure all team members feel valued and are developed to reach their full potential To be considered for this role you will already be an active member of a Senior Management Team, working across Asset Management & Property Services functions, and be taking personal responsibility for proactively driving the strategic planning, direction, implementation and achievement of your existing organisations objectives and priorities. Essential Corporate membership of RICS, CIOB or other appropriate chartered qualification in a technical/engineering/social housing discipline. Evidence of relevant continued professional development. Experience in the management of a wide range of multi-million-pound contracts, involving large scale budget management and financial monitoring. Significant experience in managing teams delivering multi-million-pound maintenance programmes, asset management, investment, facilities/estates management and landlord compliance and organisation wide health and safety strategies and plans. Experience of leading major organisational change and engaging, customers and residents to provide highly customer focused services and improve service delivery within a regulated environment. Experience of business and corporate planning and risk management. A proven ability to bring out the best in people, inspire confidence and respect and high levels of performance. Detailed understanding of the housing asset and direct services management, compliance, health and safety and property and construction business. Understanding of asset and direct services management, investment appraisal, stock viability and investment planning. Detailed understanding of policy issues relating to housing and asset management, including but not limited to; gas safety, asbestos, fire risk assessments, legionella testing, electrical testing, LOLER and stock condition database. Desirable Ability to speak Welsh Awareness of Welsh Government requirements for the delivery of WHQS 2023 Understanding of direct services and asset management and development software packages. Innovative, proactive & highly resilient and results driven. Ability to challenge others within and across teams in an appropriate manner to enable high quality outcomes. In return for your hard work, commitment, and creativity, you will enjoy an environment focused on your continued growth and development, hybrid working and a great benefits package much more than just competitive pay, which can be reviewed at application stage. If you would like to discuss or apply for the above role, please contact Danny Wring for a confidential discussion or forward your CV with a supporting statement against the personal specification stating how you meet the above criteria. TristoneNash is acting as an employment agency for this vacancy, and will be managing all applications on behalf of Bron Afon Community Housing.
Sep 01, 2025
Full time
Director Of Property Salary / Package: Competitive Base Salary, Market Supplement, Relocation Package Benefits : 4 day working week, Hybrid Working, Excellent Pension & Holiday Entitlement TristoneNash are pleased to have exclusively partnered with Bron Afon to appoint a Director of Property. This post plays a pivotal role in helping achieve their long-term vision around excellent customer service, performance targets and delivering their Sustainable Asset Management Strategy. Bron Afon Community Housing are a not-for-profit social enterprise, registered social landlord and community mutual organisation. They manage and maintain over 8000 homes across the county of Torfaen, South Wales. They are the largest private landowner and have almost 18,000 people living in their properties. Their assets have a major role to play in building prosperity of their customers of today and in the future. They are looking for an experienced Director of Property who has a genuine passion and interest in what they do, with a demonstrable track record of strategic and operational leadership within Asset Management & In House Property teams. The individual will be able to provide transformation, improve processes & systems and deliver vision and corporate strategy to the Property Services teams and the wider organisation. Reporting to the Executive Director, this is an exciting opportunity to make a real difference to the homes and lives of residents and communities across Torfaen as a key leader within a dynamic and forward-thinking company. With a clear strategy for ongoing growth, you will play an important role in shaping the future taking the lead on delivering an ambitious Asset Management Strategy to prepare the workforce/business for the transition into the early stage of WHQS 23 implementation. This is with a view to ensure the delivery and compliance with regulatory obligations. The successful candidate will work closely with internal and external stakeholders to drive positive engagement with Bron Afon s values and social purpose, continuously improve operational productivity / efficiency / professionalism / service design, all built on a thorough understanding of customer voice. JOB ACCOUNTABILITIES Provide intelligent, connected and inspirational leadership to the Property Services team and the wider organisation, maximising capacity to deliver, driving positive engagement Ensure customer voice & customer service excellence informs decision making across policies and plans, investment decisions and service design and delivery Work with the executive leadership team to develop cutting edge, digitally focused, VFM services across responsive repairs and maintenance, voids management, property safety compliance and cyclical works, health & safety, asset management & investment, FM and commercial contracts management. Lead the direct services (DLO) to deliver long-term vision for the service achieving excellent customer service, surpassing performance targets and evolving to deliver and maintain the requirements of WHQS23. Evolve a fully resourced and risk assessed 30-year strategic investment plan and five-year operational asset / development plans / investment programmes that anticipate and deliver WHQS23 and regeneration related obligations Engage with partners and stakeholders including Welsh Government to influence effective policy development and implementation to ensure the best outcomes for social housing residents in Wales. Ensure compliance with statutory obligations current and emerging e.g. Building Safety Act, regulatory standards and HSE requirements, whilst also leading the development of a positive health and safety culture on an organisation wide basis. Lead on the strengthening of moving a data-led approach to insight and performance reporting Oversee effective planning of budgets and robust financial management and control across service areas. Provide effective leadership to highly skilled and diverse teams, determining performance expectations for your area and managing frameworks to reward and recognise contributions and address any under-performance; ensure all team members feel valued and are developed to reach their full potential To be considered for this role you will already be an active member of a Senior Management Team, working across Asset Management & Property Services functions, and be taking personal responsibility for proactively driving the strategic planning, direction, implementation and achievement of your existing organisations objectives and priorities. Essential Corporate membership of RICS, CIOB or other appropriate chartered qualification in a technical/engineering/social housing discipline. Evidence of relevant continued professional development. Experience in the management of a wide range of multi-million-pound contracts, involving large scale budget management and financial monitoring. Significant experience in managing teams delivering multi-million-pound maintenance programmes, asset management, investment, facilities/estates management and landlord compliance and organisation wide health and safety strategies and plans. Experience of leading major organisational change and engaging, customers and residents to provide highly customer focused services and improve service delivery within a regulated environment. Experience of business and corporate planning and risk management. A proven ability to bring out the best in people, inspire confidence and respect and high levels of performance. Detailed understanding of the housing asset and direct services management, compliance, health and safety and property and construction business. Understanding of asset and direct services management, investment appraisal, stock viability and investment planning. Detailed understanding of policy issues relating to housing and asset management, including but not limited to; gas safety, asbestos, fire risk assessments, legionella testing, electrical testing, LOLER and stock condition database. Desirable Ability to speak Welsh Awareness of Welsh Government requirements for the delivery of WHQS 2023 Understanding of direct services and asset management and development software packages. Innovative, proactive & highly resilient and results driven. Ability to challenge others within and across teams in an appropriate manner to enable high quality outcomes. In return for your hard work, commitment, and creativity, you will enjoy an environment focused on your continued growth and development, hybrid working and a great benefits package much more than just competitive pay, which can be reviewed at application stage. If you would like to discuss or apply for the above role, please contact Danny Wring for a confidential discussion or forward your CV with a supporting statement against the personal specification stating how you meet the above criteria. TristoneNash is acting as an employment agency for this vacancy, and will be managing all applications on behalf of Bron Afon Community Housing.
Role: Youth Justice Assistant Department: People Directorate Grade: L6 Connect2Luton are excited to recruit a Youth Justice Assistant on behalf of Luton Youth Offending Service within People Directorate department. Purpose of position : To assist in all aspects of the work of the Youth Offending Service including undertaking assessments, interventions, acting as Appropriate Adult under PACE, supervising activities including reparation & unpaid work, community surveillance, transporting young people & family members, and supporting young people especially those living independently to achieve the Service's core aim to prevent offending and re-offending. PRINCIPAL RESPONSIBILITIES : Develop, contribute toward and participate in assessments (including health & safety risk assessing reparation projects) and programmes of intervention with children, young people and families through appropriate assessment of risk and risk management, in accordance with service policy including undertaking the role of Appropriate Adult (PACE), unpaid work in the community projects and triage assessments in the community and police custody suites. Ensure all children & young people are suitably supervised and monitored in accordance with their intervention programmes, that issues of risk and safeguarding are addressed and that any apparent failure to comply is appropriately followed up and reported immediately to the Responsible Officer or YOS Manager Supervise children and young people undertaking reparation, unpaid work and other activities within the community and undertake surveillance checks ensuring all aspects of health and safety, risk and safeguarding issues are appropriately managed. Seek out and identify suitable reparation projects within the local community. Provide advice, guidance and support to young people living independently, including assistance with budgeting, payment of bills, independent living skills thus maintaining the stability of their accommodation and their emotional wellbeing. Keep appropriate case records (including electronic records), complete reports and statistics as required meeting the requirements of the service. Provide safe escort of and accompany children, young people and family members to and from various destinations both in and out of Borough and the transportation of reparation equipment and materials as required. Attend and participate in meetings, training courses and employee development activities as the service requires and/or keep up to date with legislative changes and requirements of the Youth Justice Board/Ministry of Justice. Skills and Experiences: Demonstrable experience of working with children & families including adolescents. Some relevant experience in children's services, YOS, youth justice secure estate, residential childcare, probation. Some experience working within a Youth Offending Service. Able to communicate effectively (English - verbally and written) and to create and maintain positive working relationships with children, young people, parents and a wide range of other professionals and agencies. Able to assess, support and motivate young people where levels of vulnerability and risk to themselves and to the public are high. Car driver to enable regular and frequent visits both within and outside the Borough and provide transport/equipment for young people, parents etc. Ability to communicate in one or more of the major community languages in Luton (in addition to English) eg: Urdu, Punjabi, Polish, Guajarati. Awareness of how differing cultural issues can impact on parenting and family life. DBS Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. Therefore, it is essential in making your application you disclose whether you have any pending charges, convictions, bind-overs or cautions and, if so, for which offences. This post will be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders 1974 (Exemptions) (Amendments) Order 1986. Therefore, applicants are not entitled to withhold information about convictions which for other purposes are 'spent' under the provision of the Act, and, in the event of the employment being taken up; any failure to disclose such convictions will result in dismissal or disciplinary action by the Authority. The fact that a pending charge, conviction, bind-over or caution has been recorded against you will not necessarily debar you from consideration for this appointment. About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Sep 01, 2025
Full time
Role: Youth Justice Assistant Department: People Directorate Grade: L6 Connect2Luton are excited to recruit a Youth Justice Assistant on behalf of Luton Youth Offending Service within People Directorate department. Purpose of position : To assist in all aspects of the work of the Youth Offending Service including undertaking assessments, interventions, acting as Appropriate Adult under PACE, supervising activities including reparation & unpaid work, community surveillance, transporting young people & family members, and supporting young people especially those living independently to achieve the Service's core aim to prevent offending and re-offending. PRINCIPAL RESPONSIBILITIES : Develop, contribute toward and participate in assessments (including health & safety risk assessing reparation projects) and programmes of intervention with children, young people and families through appropriate assessment of risk and risk management, in accordance with service policy including undertaking the role of Appropriate Adult (PACE), unpaid work in the community projects and triage assessments in the community and police custody suites. Ensure all children & young people are suitably supervised and monitored in accordance with their intervention programmes, that issues of risk and safeguarding are addressed and that any apparent failure to comply is appropriately followed up and reported immediately to the Responsible Officer or YOS Manager Supervise children and young people undertaking reparation, unpaid work and other activities within the community and undertake surveillance checks ensuring all aspects of health and safety, risk and safeguarding issues are appropriately managed. Seek out and identify suitable reparation projects within the local community. Provide advice, guidance and support to young people living independently, including assistance with budgeting, payment of bills, independent living skills thus maintaining the stability of their accommodation and their emotional wellbeing. Keep appropriate case records (including electronic records), complete reports and statistics as required meeting the requirements of the service. Provide safe escort of and accompany children, young people and family members to and from various destinations both in and out of Borough and the transportation of reparation equipment and materials as required. Attend and participate in meetings, training courses and employee development activities as the service requires and/or keep up to date with legislative changes and requirements of the Youth Justice Board/Ministry of Justice. Skills and Experiences: Demonstrable experience of working with children & families including adolescents. Some relevant experience in children's services, YOS, youth justice secure estate, residential childcare, probation. Some experience working within a Youth Offending Service. Able to communicate effectively (English - verbally and written) and to create and maintain positive working relationships with children, young people, parents and a wide range of other professionals and agencies. Able to assess, support and motivate young people where levels of vulnerability and risk to themselves and to the public are high. Car driver to enable regular and frequent visits both within and outside the Borough and provide transport/equipment for young people, parents etc. Ability to communicate in one or more of the major community languages in Luton (in addition to English) eg: Urdu, Punjabi, Polish, Guajarati. Awareness of how differing cultural issues can impact on parenting and family life. DBS Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. Therefore, it is essential in making your application you disclose whether you have any pending charges, convictions, bind-overs or cautions and, if so, for which offences. This post will be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders 1974 (Exemptions) (Amendments) Order 1986. Therefore, applicants are not entitled to withhold information about convictions which for other purposes are 'spent' under the provision of the Act, and, in the event of the employment being taken up; any failure to disclose such convictions will result in dismissal or disciplinary action by the Authority. The fact that a pending charge, conviction, bind-over or caution has been recorded against you will not necessarily debar you from consideration for this appointment. About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Primary Purpose To lead the Finance and Resources function across the organisation, acting as Deputy Section 73 Officer. The role ensures strategic financial planning, robust governance, and effective resource management to support the client's regional ambitions, Including an element of oversight of the CA's responsibilities as a Police, Fire and Crime Commissioner (PFCC) and Fire and Rescue Authority. Key Responsibilities Strategic Finance Leadership Develop and oversee medium-term financial plans aligned with corporate strategies and regional priorities Lead budget setting, monitoring, and closure processes for the client's General Budgets and provide oversight of and coordination of financial processes across Policing and Fire functions Provide strategic financial advice to senior leadership, elected members, and external stakeholders Ensure compliance with statutory financial regulations, including MRP and treasury management policies Ensure robust year-end accounting processes and oversee the preparation, publication, and audit of annual financial statements Develop improved coordination across the CA's General budgets, PFCC and FRA functions, ensuring integration of policies, procedures and processes where appropriate and alignment with national frameworks and operational priorities Governance & Assurance Support the Director of Resources in maintaining financial integrity and stewardship across the Authority Embed robust corporate governance frameworks and assurance processes across all directorates, including Police Fire and Crime Lead on financial risk management, internal controls, and compliance reviews Liaise with internal audit, and external regulators to ensure transparency and accountability Resource Planning & Operational Oversight Integrate financial planning with corporate and workforce strategies to optimise resource deployment Oversee procurement, contract management, and value-for-money initiatives across the organisation and coordination with its emergency services functions Champion continuous improvement and innovation in service delivery Lead financial input into investment readiness, funding bids, and commercial ventures Support the financial aspects of the organisation's journey towards becoming an Established Mayoral Strategic Authority and achieving "single settlement" funding Lead the specification and transition of the client's General Budgets finance system onto a shared platform with policing and fire, ensuring alignment of functionality, governance, and reporting requirements Stakeholder Engagement Provide expert financial support to committees, elected members, and regional partners Represent the client in external forums, including Local Partnerships, and government departments Draft public-facing financial documents, statutory notices, and inspection rights materials Engage with emergency services leadership to ensure financial strategies support operational effectiveness Leadership & Management Lead and develop a high-performing finance team Support development of the client's finance structures in line with its Target Operating Model Foster a culture of collaboration, accountability, and professional excellence Address capacity gaps and support organisational readiness for future funding opportunities Promote diversity, inclusion, and wellbeing across the directorate Person Specification CCAB/CIMA qualified accountant CIPFA Professional Accountancy Qualification / Chartered Public Finance Accountant Proven experience in public sector finance leadership Experience in Combined Authority or multi-entity public sector governance Strong understanding of statutory financial frameworks Familiarity with CA funding challenges transport levies and regional funding mechanisms Experience supporting emergency services finance (Police, Fire and Rescue) Understanding of funding formulae and allocation methodologies for Police and Fire services Excellent stakeholder management and communication skills Ability to lead financial planning across complex, multi-functional organisations Experience in M&A or commercial investment planning Rate of Pay PAYE: £650 Umbrella: £822 Location: County Hall, Northallerton, DL7 8AE
Sep 01, 2025
Full time
Primary Purpose To lead the Finance and Resources function across the organisation, acting as Deputy Section 73 Officer. The role ensures strategic financial planning, robust governance, and effective resource management to support the client's regional ambitions, Including an element of oversight of the CA's responsibilities as a Police, Fire and Crime Commissioner (PFCC) and Fire and Rescue Authority. Key Responsibilities Strategic Finance Leadership Develop and oversee medium-term financial plans aligned with corporate strategies and regional priorities Lead budget setting, monitoring, and closure processes for the client's General Budgets and provide oversight of and coordination of financial processes across Policing and Fire functions Provide strategic financial advice to senior leadership, elected members, and external stakeholders Ensure compliance with statutory financial regulations, including MRP and treasury management policies Ensure robust year-end accounting processes and oversee the preparation, publication, and audit of annual financial statements Develop improved coordination across the CA's General budgets, PFCC and FRA functions, ensuring integration of policies, procedures and processes where appropriate and alignment with national frameworks and operational priorities Governance & Assurance Support the Director of Resources in maintaining financial integrity and stewardship across the Authority Embed robust corporate governance frameworks and assurance processes across all directorates, including Police Fire and Crime Lead on financial risk management, internal controls, and compliance reviews Liaise with internal audit, and external regulators to ensure transparency and accountability Resource Planning & Operational Oversight Integrate financial planning with corporate and workforce strategies to optimise resource deployment Oversee procurement, contract management, and value-for-money initiatives across the organisation and coordination with its emergency services functions Champion continuous improvement and innovation in service delivery Lead financial input into investment readiness, funding bids, and commercial ventures Support the financial aspects of the organisation's journey towards becoming an Established Mayoral Strategic Authority and achieving "single settlement" funding Lead the specification and transition of the client's General Budgets finance system onto a shared platform with policing and fire, ensuring alignment of functionality, governance, and reporting requirements Stakeholder Engagement Provide expert financial support to committees, elected members, and regional partners Represent the client in external forums, including Local Partnerships, and government departments Draft public-facing financial documents, statutory notices, and inspection rights materials Engage with emergency services leadership to ensure financial strategies support operational effectiveness Leadership & Management Lead and develop a high-performing finance team Support development of the client's finance structures in line with its Target Operating Model Foster a culture of collaboration, accountability, and professional excellence Address capacity gaps and support organisational readiness for future funding opportunities Promote diversity, inclusion, and wellbeing across the directorate Person Specification CCAB/CIMA qualified accountant CIPFA Professional Accountancy Qualification / Chartered Public Finance Accountant Proven experience in public sector finance leadership Experience in Combined Authority or multi-entity public sector governance Strong understanding of statutory financial frameworks Familiarity with CA funding challenges transport levies and regional funding mechanisms Experience supporting emergency services finance (Police, Fire and Rescue) Understanding of funding formulae and allocation methodologies for Police and Fire services Excellent stakeholder management and communication skills Ability to lead financial planning across complex, multi-functional organisations Experience in M&A or commercial investment planning Rate of Pay PAYE: £650 Umbrella: £822 Location: County Hall, Northallerton, DL7 8AE
Global Advocacy Lead (Maternity Cover) We are working with an organisation that oversees a group of leading homelessness charities working around the world to end homelessness. They are seeking a confident and strategic Global Advocacy Lead to champion their international advocacy work and strengthen the global response to homelessness. Position: Global Advocacy Lead (Maternity Cover) Salary: £47,000 pro rata, plus pension and benefits Location: Hybrid, 2 Days from Home, Central London Office + Travel Hours: Full-time (5 days), open to 4 days/part-time Contract: Fixed-term, 12 months from October 2025 Closing Date: Friday 5th September About the Role This leadership role will focus on driving forward a global advocacy strategy during a period of maternity cover. Homelessness is a growing international challenge, yet lacks a unified global response. You will play a pivotal role in ensuring the strategy continues to progress, positioning the organisation as a trusted partner and expert voice. Key responsibilities include: Leading the delivery of the global advocacy strategy in line with organisational priorities Building and managing strategic relationships with international stakeholders such as the UN, EU, multilateral banks and global NGO networks Representing the organisation at advocacy forums, government and global policy events Supporting national members to strengthen their advocacy capacity and share best practice Commissioning and overseeing research that underpins advocacy and policy work Monitoring international policy developments and influencing responses to global homelessness About You We are looking for a skilled leader with experience in advocacy, policy or research, ideally within an international NGO, development or humanitarian setting. You will bring: A strong track record of developing and implementing international advocacy strategies Experience influencing policy at global and regional levels Confidence in engaging with global institutions such as the UN, EU, World Bank, G20 or COP Excellent relationship-building and communication skills, able to represent the organisation as a credible and authoritative voice Strong analytical, project management and strategic planning skills A personal commitment to values of dignity, equity and ending homelessness In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line About the Organisation The charity made up internationally of seven organisations and overseen by the international body exists because we believe everyone deserves the dignity and security of a place to call home. We are locally governed and locally run, and committed to ending homelessness and improving the lives of the people affected by it. The charity also has a key strategic relationship with the Ruff Institute of Global Homelessness (IGH) and the Famvin Homeless Alliance (FHA). The charity oversees the group, ensuring the highest standards of service provision, governance, and finance, while helping to develop capacity in areas including fundraising, communications and safeguarding. The international office currently consists of a team of 14. We are currently based in seven countries across Europe and North America (Croatia, France, Ireland, Slovakia, Ukraine, the United Kingdom and the United States of America), providing a range of urgent accommodation and services for people in great need. The charity also has a key strategic relationship with the Ruff Institute of Global Homelessness, which focuses on ending homelessness globally by bridging research, policy, and practice, and the Famvin Homeless Alliance mobilising the Vincentian Family across the world to develop new housing and other projects. Both strategic partnerships were born out of our shared values and commitment to end homelessness and change the lives of those affected by it. Ever since the charity s inception over three decades ago, our values have helped to create a unique approach to supporting people that come to us for help. Other roles you may have experience of could include: Head of Policy, International Advocacy Manager, Global Policy Lead, External Affairs Director, Head of Research and Policy, Advocacy and Campaigns Lead PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Sep 01, 2025
Contractor
Global Advocacy Lead (Maternity Cover) We are working with an organisation that oversees a group of leading homelessness charities working around the world to end homelessness. They are seeking a confident and strategic Global Advocacy Lead to champion their international advocacy work and strengthen the global response to homelessness. Position: Global Advocacy Lead (Maternity Cover) Salary: £47,000 pro rata, plus pension and benefits Location: Hybrid, 2 Days from Home, Central London Office + Travel Hours: Full-time (5 days), open to 4 days/part-time Contract: Fixed-term, 12 months from October 2025 Closing Date: Friday 5th September About the Role This leadership role will focus on driving forward a global advocacy strategy during a period of maternity cover. Homelessness is a growing international challenge, yet lacks a unified global response. You will play a pivotal role in ensuring the strategy continues to progress, positioning the organisation as a trusted partner and expert voice. Key responsibilities include: Leading the delivery of the global advocacy strategy in line with organisational priorities Building and managing strategic relationships with international stakeholders such as the UN, EU, multilateral banks and global NGO networks Representing the organisation at advocacy forums, government and global policy events Supporting national members to strengthen their advocacy capacity and share best practice Commissioning and overseeing research that underpins advocacy and policy work Monitoring international policy developments and influencing responses to global homelessness About You We are looking for a skilled leader with experience in advocacy, policy or research, ideally within an international NGO, development or humanitarian setting. You will bring: A strong track record of developing and implementing international advocacy strategies Experience influencing policy at global and regional levels Confidence in engaging with global institutions such as the UN, EU, World Bank, G20 or COP Excellent relationship-building and communication skills, able to represent the organisation as a credible and authoritative voice Strong analytical, project management and strategic planning skills A personal commitment to values of dignity, equity and ending homelessness In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line About the Organisation The charity made up internationally of seven organisations and overseen by the international body exists because we believe everyone deserves the dignity and security of a place to call home. We are locally governed and locally run, and committed to ending homelessness and improving the lives of the people affected by it. The charity also has a key strategic relationship with the Ruff Institute of Global Homelessness (IGH) and the Famvin Homeless Alliance (FHA). The charity oversees the group, ensuring the highest standards of service provision, governance, and finance, while helping to develop capacity in areas including fundraising, communications and safeguarding. The international office currently consists of a team of 14. We are currently based in seven countries across Europe and North America (Croatia, France, Ireland, Slovakia, Ukraine, the United Kingdom and the United States of America), providing a range of urgent accommodation and services for people in great need. The charity also has a key strategic relationship with the Ruff Institute of Global Homelessness, which focuses on ending homelessness globally by bridging research, policy, and practice, and the Famvin Homeless Alliance mobilising the Vincentian Family across the world to develop new housing and other projects. Both strategic partnerships were born out of our shared values and commitment to end homelessness and change the lives of those affected by it. Ever since the charity s inception over three decades ago, our values have helped to create a unique approach to supporting people that come to us for help. Other roles you may have experience of could include: Head of Policy, International Advocacy Manager, Global Policy Lead, External Affairs Director, Head of Research and Policy, Advocacy and Campaigns Lead PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
