Project Development Manager - Southern England Location : Home based in the South of England with frequent travel required to RSPB reserves and other sites for meetings Contract : Permanent Hours : Full Time, 37.5 hours per week Salary : £43,095.00 - £46,264.00 Per Annum Benefits : Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave Do you have the passion, skills, and experience to help develop and deliver complex nature conservation and infrastructure projects in the South of England? We re looking for someone who is well-organised, solutions-focused, and can adapt their skills to the development and delivery of a diverse range of projects. We have an exciting opportunity for a dynamic, skilled and passionate Project Development Manager to join our England Project Management team, working primarily in the South of England. The England Project Management Team manage all sorts of projects, from species recovery at a landscape scale to infrastructure repairs and commercial developments. Each day as a Project Development Manager is different. You might find yourself chairing a project team meeting one day, visiting a construction site the next, and negotiating with contractors the day after that. As a Project Development Manager, you will directly manage some of the most ambitious and complex projects within the RSPB. At the same time, you will work closely with the Operations Director and Area Managers in the Southern region to develop a pipeline of projects across the South, and make sure they re being well-managed. Our project teams include colleagues from a range of disciplines as well as external consultants and suppliers. You ll need to be able to build relationships across internal and external stakeholders and motivate others to get things done to keep projects progressing smoothly. Key activities will include: Develop and manage one or more complex projects at any one time. To include budget management, stakeholder management, risk management, contractor procurement and other tasks as required. Lead and motivate project teams to achieve project success by focusing on a common goal. Develop and oversee a pipeline of projects that contribute to delivery against strategic priorities, working with regional/country management teams. Provide support & advice to the regional /country management team to enable them to use the PMF effectively to deliver strategic priorities and successful projects (including ensuring project assurance is in place). Line management of more junior project management team members. Provide advice and support to colleagues on project management best practice, helping to build overall project management capability across England. Be an advocate for Cora, the RSPB s on-line project management system. Undertake project reviews as commissioned by the management team/other stakeholders including other regions & countries to ensure lessons are learned, best practice shared, and capability increased. Essential skills, knowledge and experience: Proven project management skills relating to planning and managing complex projects, managing risks/costs/time and leading multidisciplinary project teams. Ability to influence others, communicate effectively, build collaborative relationships and represent the organisation. Knowledge of project management methodologies and approaches, with the ability to support more junior colleagues in this area. Ability to work under pressure and adapt to changing circumstances. Demonstrable experience of developing and working in partnership to achieve shared outcomes. Ability to solve issues quickly, efficiently and creatively. Cost and budget management. Impressive time management and organisational skills. A tangible passion for the planet. Desirable skills, knowledge and experience: Project or Programme Management Qualification (APMPMQ, Prince 2, MSP). Experience of relevant projects such as habitat creation/restoration, building renovations (particularly visitor facilities), multi-partner projects, community engagement. Line management experience. Closing date: 23:59, Sun, 5th Oct 2025 We are looking to conduct interviews for this position from October 2025. Interested? If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application. No agencies please.
Sep 04, 2025
Full time
Project Development Manager - Southern England Location : Home based in the South of England with frequent travel required to RSPB reserves and other sites for meetings Contract : Permanent Hours : Full Time, 37.5 hours per week Salary : £43,095.00 - £46,264.00 Per Annum Benefits : Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave Do you have the passion, skills, and experience to help develop and deliver complex nature conservation and infrastructure projects in the South of England? We re looking for someone who is well-organised, solutions-focused, and can adapt their skills to the development and delivery of a diverse range of projects. We have an exciting opportunity for a dynamic, skilled and passionate Project Development Manager to join our England Project Management team, working primarily in the South of England. The England Project Management Team manage all sorts of projects, from species recovery at a landscape scale to infrastructure repairs and commercial developments. Each day as a Project Development Manager is different. You might find yourself chairing a project team meeting one day, visiting a construction site the next, and negotiating with contractors the day after that. As a Project Development Manager, you will directly manage some of the most ambitious and complex projects within the RSPB. At the same time, you will work closely with the Operations Director and Area Managers in the Southern region to develop a pipeline of projects across the South, and make sure they re being well-managed. Our project teams include colleagues from a range of disciplines as well as external consultants and suppliers. You ll need to be able to build relationships across internal and external stakeholders and motivate others to get things done to keep projects progressing smoothly. Key activities will include: Develop and manage one or more complex projects at any one time. To include budget management, stakeholder management, risk management, contractor procurement and other tasks as required. Lead and motivate project teams to achieve project success by focusing on a common goal. Develop and oversee a pipeline of projects that contribute to delivery against strategic priorities, working with regional/country management teams. Provide support & advice to the regional /country management team to enable them to use the PMF effectively to deliver strategic priorities and successful projects (including ensuring project assurance is in place). Line management of more junior project management team members. Provide advice and support to colleagues on project management best practice, helping to build overall project management capability across England. Be an advocate for Cora, the RSPB s on-line project management system. Undertake project reviews as commissioned by the management team/other stakeholders including other regions & countries to ensure lessons are learned, best practice shared, and capability increased. Essential skills, knowledge and experience: Proven project management skills relating to planning and managing complex projects, managing risks/costs/time and leading multidisciplinary project teams. Ability to influence others, communicate effectively, build collaborative relationships and represent the organisation. Knowledge of project management methodologies and approaches, with the ability to support more junior colleagues in this area. Ability to work under pressure and adapt to changing circumstances. Demonstrable experience of developing and working in partnership to achieve shared outcomes. Ability to solve issues quickly, efficiently and creatively. Cost and budget management. Impressive time management and organisational skills. A tangible passion for the planet. Desirable skills, knowledge and experience: Project or Programme Management Qualification (APMPMQ, Prince 2, MSP). Experience of relevant projects such as habitat creation/restoration, building renovations (particularly visitor facilities), multi-partner projects, community engagement. Line management experience. Closing date: 23:59, Sun, 5th Oct 2025 We are looking to conduct interviews for this position from October 2025. Interested? If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application. No agencies please.
About the role An excellent opportunity has arisen for an experienced Service Manager to join Sytner Worcester. As Sytner Service Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service advisors, technicians and support team within the service department and deliver a full Aftersales service to our customers, whilst maximise profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales. You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you When applying for this role please consider that we require candidates to have management/supervisory experience in an Aftersales department as a minimum requirement for this role. Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward. You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Sep 04, 2025
Full time
About the role An excellent opportunity has arisen for an experienced Service Manager to join Sytner Worcester. As Sytner Service Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service advisors, technicians and support team within the service department and deliver a full Aftersales service to our customers, whilst maximise profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales. You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you When applying for this role please consider that we require candidates to have management/supervisory experience in an Aftersales department as a minimum requirement for this role. Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward. You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details
Sep 04, 2025
Full time
Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details
Senior Operations Director Soft Services (Cleaning FM) Location: London Salary: £80,000 - £100,000 + car + Bonus + Benefits Industry: Facilities Management Soft Services (Cleaning) Employment Type: Full-Time, Permanent About the Role We are seeking a high-calibre Senior Operations Director with deep expertise in soft services facilities management , specifically across large-scale commercial cleaning operations . You will act as the senior strategic lead across a £20 mil plus portfolio, overseeing the delivery, commercial performance, and operational effectiveness of our service contracts. With a key focus on driving operational efficiency, commercial success, and stakeholder alignment, this is a critical leadership role for a top-tier operator. As part of the senior leadership team, you ll shape and deliver divisional-wide performance strategies, ensure compliance and service quality, and lead high-performing teams to meet ambitious commercial and service objectives. Your strong commercial acumen and operational excellence will help us continue to grow sustainably while ensuring our customers receive industry-leading service. Key Responsibilities Leadership & Strategic Direction: Set the vision and lead the strategic operational planning across a national cleaning portfolio. Ensure teams are aligned to organisational goals and customer expectations, driving a culture of excellence and continuous improvement. Client Engagement & Relationship Management: Lead high-level engagement with key clients and stakeholders through regular reviews, strategic discussions, and performance presentations. Be a trusted point of contact and escalation for commercial and operational matters. Operational Oversight: Monitor service delivery across multiple high-value contracts, ensuring that key performance indicators (KPIs), service-level agreements (SLAs), and compliance standards are consistently met or exceeded. Commercial & Financial Accountability: Own the P&L across a portfolio valued at £20m+, identifying cost-saving opportunities and driving profitability. Lead commercial reviews and support pricing strategies, tender responses, and acquisition assessments. Team Development & Performance Management: Mentor, guide, and support a large and diverse operational team. Promote leadership capability across the business and ensure succession planning, skills development, and high engagement levels. Operational Excellence & Quality Assurance: Drive standards across safety, quality, and sustainability. Conduct regular site audits and leverage performance data to identify areas for innovation, efficiency, and optimisation. Change Leadership & Integration: Lead business transformation initiatives, including new contract mobilisations, change programmes, and acquisition integrations. Ensure seamless service delivery and cultural alignment through times of change. Skills & Experience Required A strong background in senior operations leadership within soft services FM , with a heavy emphasis on cleaning services . Proven ability to manage and grow a £20m+ business portfolio , driving operational efficiency, margin growth, and customer satisfaction. Demonstrable experience of managing commercial risk, pricing strategies, and P&L responsibility in a complex, multi-site environment. Successful track record of leading and integrating acquisitions , delivering stability and commercial performance during transitional periods. Ability to inspire, lead, and mentor large operational teams, with excellent people leadership skills and experience in performance management and cultural development. Deep commercial insight with the ability to assess data, spot inefficiencies, and implement actionable solutions at pace. Experience working with clients in regulated sectors (e.g., healthcare, education, public sector) is desirable. High-level communication skills with the ability to influence at executive level, both internally and externally. What You ll Bring Strategic thinking with a hands-on approach. Commercially savvy, financially astute, and numbers-driven. Calm under pressure with excellent decision-making ability. People-first mindset with a passion for leadership and development. Resilience, ambition, and integrity in equal measure. Why Join Us? This is an opportunity to join a leading FM provider undergoing significant growth and transformation. You'll be empowered to shape operational direction and influence the broader strategy while working with a talented senior team. We re committed to building an inclusive, values-driven culture with real focus on innovation and service delivery. Apply Now to take the next step in your leadership career with a company that rewards strategic thinking, operational excellence, and commercial impact.
Sep 04, 2025
Full time
Senior Operations Director Soft Services (Cleaning FM) Location: London Salary: £80,000 - £100,000 + car + Bonus + Benefits Industry: Facilities Management Soft Services (Cleaning) Employment Type: Full-Time, Permanent About the Role We are seeking a high-calibre Senior Operations Director with deep expertise in soft services facilities management , specifically across large-scale commercial cleaning operations . You will act as the senior strategic lead across a £20 mil plus portfolio, overseeing the delivery, commercial performance, and operational effectiveness of our service contracts. With a key focus on driving operational efficiency, commercial success, and stakeholder alignment, this is a critical leadership role for a top-tier operator. As part of the senior leadership team, you ll shape and deliver divisional-wide performance strategies, ensure compliance and service quality, and lead high-performing teams to meet ambitious commercial and service objectives. Your strong commercial acumen and operational excellence will help us continue to grow sustainably while ensuring our customers receive industry-leading service. Key Responsibilities Leadership & Strategic Direction: Set the vision and lead the strategic operational planning across a national cleaning portfolio. Ensure teams are aligned to organisational goals and customer expectations, driving a culture of excellence and continuous improvement. Client Engagement & Relationship Management: Lead high-level engagement with key clients and stakeholders through regular reviews, strategic discussions, and performance presentations. Be a trusted point of contact and escalation for commercial and operational matters. Operational Oversight: Monitor service delivery across multiple high-value contracts, ensuring that key performance indicators (KPIs), service-level agreements (SLAs), and compliance standards are consistently met or exceeded. Commercial & Financial Accountability: Own the P&L across a portfolio valued at £20m+, identifying cost-saving opportunities and driving profitability. Lead commercial reviews and support pricing strategies, tender responses, and acquisition assessments. Team Development & Performance Management: Mentor, guide, and support a large and diverse operational team. Promote leadership capability across the business and ensure succession planning, skills development, and high engagement levels. Operational Excellence & Quality Assurance: Drive standards across safety, quality, and sustainability. Conduct regular site audits and leverage performance data to identify areas for innovation, efficiency, and optimisation. Change Leadership & Integration: Lead business transformation initiatives, including new contract mobilisations, change programmes, and acquisition integrations. Ensure seamless service delivery and cultural alignment through times of change. Skills & Experience Required A strong background in senior operations leadership within soft services FM , with a heavy emphasis on cleaning services . Proven ability to manage and grow a £20m+ business portfolio , driving operational efficiency, margin growth, and customer satisfaction. Demonstrable experience of managing commercial risk, pricing strategies, and P&L responsibility in a complex, multi-site environment. Successful track record of leading and integrating acquisitions , delivering stability and commercial performance during transitional periods. Ability to inspire, lead, and mentor large operational teams, with excellent people leadership skills and experience in performance management and cultural development. Deep commercial insight with the ability to assess data, spot inefficiencies, and implement actionable solutions at pace. Experience working with clients in regulated sectors (e.g., healthcare, education, public sector) is desirable. High-level communication skills with the ability to influence at executive level, both internally and externally. What You ll Bring Strategic thinking with a hands-on approach. Commercially savvy, financially astute, and numbers-driven. Calm under pressure with excellent decision-making ability. People-first mindset with a passion for leadership and development. Resilience, ambition, and integrity in equal measure. Why Join Us? This is an opportunity to join a leading FM provider undergoing significant growth and transformation. You'll be empowered to shape operational direction and influence the broader strategy while working with a talented senior team. We re committed to building an inclusive, values-driven culture with real focus on innovation and service delivery. Apply Now to take the next step in your leadership career with a company that rewards strategic thinking, operational excellence, and commercial impact.
Your new firm This well-established national legal practice has a strong reputation for delivering high-quality services across a range of sectors. With a significant presence in the insurance and motor claims market, the firm is known for its innovative approach to dispute resolution and its commitment to client service. As part of their continued growth strategy, they are now seeking a talented Claims Litigation Supervisor to join their dynamic Vehicle Hire & Damage team in Newport. Your new role You will be joining a forward-thinking litigation team that works with a broad portfolio of insurers and corporates, handling complex credit hire disputes and associated claims. The team is recognised for its strategic insight and data-driven approach to litigation, helping clients shape market behaviours and refine their claims strategies. As Supervisor, you will manage a small team of handlers, oversee technical performance, and ensure the delivery of high-quality legal services across a varied caseload. This role offers the opportunity to lead, mentor, and develop junior colleagues while maintaining your own caseload of pre-litigated and litigated credit hire matters. You'll also play a key role in client engagement and business development initiatives. What you'll need to succeed You will be an experienced litigation professional with a background in credit hire, personal injury, or similar motor-related claims. Prior supervisory experience is highly desirable, along with strong technical knowledge and a proactive approach to team leadership. You'll be confident in managing performance, coaching team members, and ensuring compliance with client protocols and internal standards.Key attributes for this role include excellent organisational and prioritisation skills, coupled with strong analytical and commercial judgment. The ideal candidate will demonstrate effective communication and interpersonal abilities, a collaborative mindset, and resilience under pressure. A commitment to continuous learning and professional development is also essential to thrive in this dynamic environment. What you'll get in return This is a fantastic opportunity to join a progressive legal team offering genuine flexibility, career development, and a supportive working culture. Whether you're looking to advance your technical expertise, build client relationships, or step into a leadership role, this firm provides the platform to grow. You'll benefit from support for professional qualifications such as CILEX or solicitor training. Hybrid working options - based out of the Newport office - and a strong emphasis on work-life balance. What you need to do now If you are interested in this role or are looking for further information, please do not hesitate to contact us. We would expect a lawyer with the given PQE to have gained the level of experience required, but this does not preclude applications from those with more or less PQE. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Sep 04, 2025
Full time
Your new firm This well-established national legal practice has a strong reputation for delivering high-quality services across a range of sectors. With a significant presence in the insurance and motor claims market, the firm is known for its innovative approach to dispute resolution and its commitment to client service. As part of their continued growth strategy, they are now seeking a talented Claims Litigation Supervisor to join their dynamic Vehicle Hire & Damage team in Newport. Your new role You will be joining a forward-thinking litigation team that works with a broad portfolio of insurers and corporates, handling complex credit hire disputes and associated claims. The team is recognised for its strategic insight and data-driven approach to litigation, helping clients shape market behaviours and refine their claims strategies. As Supervisor, you will manage a small team of handlers, oversee technical performance, and ensure the delivery of high-quality legal services across a varied caseload. This role offers the opportunity to lead, mentor, and develop junior colleagues while maintaining your own caseload of pre-litigated and litigated credit hire matters. You'll also play a key role in client engagement and business development initiatives. What you'll need to succeed You will be an experienced litigation professional with a background in credit hire, personal injury, or similar motor-related claims. Prior supervisory experience is highly desirable, along with strong technical knowledge and a proactive approach to team leadership. You'll be confident in managing performance, coaching team members, and ensuring compliance with client protocols and internal standards.Key attributes for this role include excellent organisational and prioritisation skills, coupled with strong analytical and commercial judgment. The ideal candidate will demonstrate effective communication and interpersonal abilities, a collaborative mindset, and resilience under pressure. A commitment to continuous learning and professional development is also essential to thrive in this dynamic environment. What you'll get in return This is a fantastic opportunity to join a progressive legal team offering genuine flexibility, career development, and a supportive working culture. Whether you're looking to advance your technical expertise, build client relationships, or step into a leadership role, this firm provides the platform to grow. You'll benefit from support for professional qualifications such as CILEX or solicitor training. Hybrid working options - based out of the Newport office - and a strong emphasis on work-life balance. What you need to do now If you are interested in this role or are looking for further information, please do not hesitate to contact us. We would expect a lawyer with the given PQE to have gained the level of experience required, but this does not preclude applications from those with more or less PQE. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
About the role We re seeking an experienced Marketing Manager to drive the promotion and growth of our Homes and services. In this strategic, hands-on role, you will lead marketing campaigns, manage the customer journey from awareness to enquiry, and ensure every touchpoint delivers a high-quality experience. You ll also use your creativity to produce marketing materials and manage community engagement initiatives, such as open days, to showcase our services and strengthen local relationships. Using insight and analysis, you ll provide recommendations to support the growth of our care services and help keep our Homes thriving. We re looking for someone who shares our values, collaborates well across teams, and can work independently to deliver agreed outcomes. We operate a hybrid working model while much of the role can be home-based, regular visits to our Homes and our Twickenham office are expected to deepen understanding of our work and foster strong internal relationships. You will be joining a values-led organisation working within our dedicated Fundraising & Marketing department. We value our team and provide excellent training and benefits. Purpose of the role To lead and shape the marketing strategy for our services delivered to veterans and their families through our Homes and out into the local community ensuring strong positioning, visibility, and engagement. To take ownership of the marketing required to deliver successful customer journeys across all service areas, driving growth in enquiries, conversions, and service uptake. To provide strategic insights through effective reporting and analysis, influencing decision-making at senior level. Key responsibilities Marketing & Communications Develop, lead, and implement integrated marketing strategies that promote the full range of services provided by our Homes (including but not limited to: Lunch Club, Day Care, Short Breaks, and full-time care), ensuring these remain responsive to changing needs and market trends. Lead the development and delivery of marketing strategies for wider services delivered into the local community positioning these as trusted and accessible options for families and carers. Use data and insights via Found and other reporting tools to provide regular analysis on enquiries and service performance, producing recommendations that shape future planning. Ensure a consistently excellent customer journey, from initial enquiry through to service uptake, identifying opportunities to enhance engagement and improve experience Oversee the creation and delivery of engaging content across digital channels, website, and print, ensuring services are presented clearly and compellingly. Use your creative flair to design and produce a wide range of marketing assets from brochures to promotional items, to showcase individual Homes and services and strengthen the Royal Star & Garter brand across the group. Manage community engagement through service-focused events, such as open days, ensuring they are well-promoted, attended, and deliver a positive experience for visitors. Act as a key liaison with senior colleagues across Homes, services, fundraising, and partnerships, ensuring marketing activity supports organisational priorities and service growth. Process Manage and monitor the marketing budget for our care services, ensuring resources are allocated effectively and deliver strong return on investment. Provide leadership in maintaining efficient systems and processes across the Marketing & Communications team, including project tracking, storage, and reporting. Champion best practice in customer journey mapping, identifying opportunities to enhance engagement and retention. Contribute to organisational strategy by providing senior-level insight on service marketing, audience trends, and sector developments. Other To adhere to data protection legislation and to be fully conversant with relevant legislation and the guidelines. To understand and ensure we are compliant with Competition & Markets Authority guidance on care home To undertake other such duties as may be required and which are consistent with the nature of this role. Person specification Knowledge and experience Proven experience in devising and delivering successful marketing plans with a strong focus on customer experience and engagement. Demonstrated ability to work in a fast-paced marketing environment, effectively planning, prioritising, and managing a varied workload to deliver projects on time and to a high standard. Strong knowledge and practical understanding of digital marketing, including social media, email marketing and analytics. Good understanding of relevant marketing and charitable legislation and guidelines. Experience of enquiry management and reporting systems (e.g., Found ) is desirable. Skills and abilities Outstanding communication skills, with the ability to engage, influence, and inspire diverse audiences at all levels. Proven copywriting and editing expertise, delivering clear, compelling, and accurate content across multiple channels. Excellent relationship-building and stakeholder management skills, with the ability to collaborate effectively across teams and develop strong internal and external networks. Strong creative skills, with proficiency in Adobe Creative Suite (or other design software) to support the development of high-quality marketing materials. Advanced IT literacy, including confident use of MS 365 and Teams to manage workflows and collaboration. Highly analytical, with the ability to interpret complex data, generate actionable insights, and apply them to enhance marketing performance. Experience of WordPress or other CMS platforms (desirable), with the ability to maintain and optimise digital content. A proactive and creative leader with energy and enthusiasm, demonstrating a strong commitment to the mission and values of Royal Star & Garter Other The ability to travel and work remotely, including the location of our Homes in High Wycombe, Solihull, Surbiton, and Worthing. Travel to the Central Services office in Twickenham will also be required. Be willing to work flexibly including some evenings and weekends. Personal characteristics Genuine enthusiasm and passion for our mission, with a strong commitment to living our organisational values. A proactive self-starter with energy and drive, who inspires and motivates others through a positive and collaborative approach. Sets and maintains high performance standards for both self and team, with a focus on excellence in delivery. Approaches work with a positive, solutions-focused mindset and resilience in the face of challenges. Reliable and professional, with the ability to remain flexible, calm, and composed under pressure. We reserve the right to update and amend this job description to ensure it accurately reflects the role. This will be agreed in consultation with the job holder.
Sep 04, 2025
Full time
About the role We re seeking an experienced Marketing Manager to drive the promotion and growth of our Homes and services. In this strategic, hands-on role, you will lead marketing campaigns, manage the customer journey from awareness to enquiry, and ensure every touchpoint delivers a high-quality experience. You ll also use your creativity to produce marketing materials and manage community engagement initiatives, such as open days, to showcase our services and strengthen local relationships. Using insight and analysis, you ll provide recommendations to support the growth of our care services and help keep our Homes thriving. We re looking for someone who shares our values, collaborates well across teams, and can work independently to deliver agreed outcomes. We operate a hybrid working model while much of the role can be home-based, regular visits to our Homes and our Twickenham office are expected to deepen understanding of our work and foster strong internal relationships. You will be joining a values-led organisation working within our dedicated Fundraising & Marketing department. We value our team and provide excellent training and benefits. Purpose of the role To lead and shape the marketing strategy for our services delivered to veterans and their families through our Homes and out into the local community ensuring strong positioning, visibility, and engagement. To take ownership of the marketing required to deliver successful customer journeys across all service areas, driving growth in enquiries, conversions, and service uptake. To provide strategic insights through effective reporting and analysis, influencing decision-making at senior level. Key responsibilities Marketing & Communications Develop, lead, and implement integrated marketing strategies that promote the full range of services provided by our Homes (including but not limited to: Lunch Club, Day Care, Short Breaks, and full-time care), ensuring these remain responsive to changing needs and market trends. Lead the development and delivery of marketing strategies for wider services delivered into the local community positioning these as trusted and accessible options for families and carers. Use data and insights via Found and other reporting tools to provide regular analysis on enquiries and service performance, producing recommendations that shape future planning. Ensure a consistently excellent customer journey, from initial enquiry through to service uptake, identifying opportunities to enhance engagement and improve experience Oversee the creation and delivery of engaging content across digital channels, website, and print, ensuring services are presented clearly and compellingly. Use your creative flair to design and produce a wide range of marketing assets from brochures to promotional items, to showcase individual Homes and services and strengthen the Royal Star & Garter brand across the group. Manage community engagement through service-focused events, such as open days, ensuring they are well-promoted, attended, and deliver a positive experience for visitors. Act as a key liaison with senior colleagues across Homes, services, fundraising, and partnerships, ensuring marketing activity supports organisational priorities and service growth. Process Manage and monitor the marketing budget for our care services, ensuring resources are allocated effectively and deliver strong return on investment. Provide leadership in maintaining efficient systems and processes across the Marketing & Communications team, including project tracking, storage, and reporting. Champion best practice in customer journey mapping, identifying opportunities to enhance engagement and retention. Contribute to organisational strategy by providing senior-level insight on service marketing, audience trends, and sector developments. Other To adhere to data protection legislation and to be fully conversant with relevant legislation and the guidelines. To understand and ensure we are compliant with Competition & Markets Authority guidance on care home To undertake other such duties as may be required and which are consistent with the nature of this role. Person specification Knowledge and experience Proven experience in devising and delivering successful marketing plans with a strong focus on customer experience and engagement. Demonstrated ability to work in a fast-paced marketing environment, effectively planning, prioritising, and managing a varied workload to deliver projects on time and to a high standard. Strong knowledge and practical understanding of digital marketing, including social media, email marketing and analytics. Good understanding of relevant marketing and charitable legislation and guidelines. Experience of enquiry management and reporting systems (e.g., Found ) is desirable. Skills and abilities Outstanding communication skills, with the ability to engage, influence, and inspire diverse audiences at all levels. Proven copywriting and editing expertise, delivering clear, compelling, and accurate content across multiple channels. Excellent relationship-building and stakeholder management skills, with the ability to collaborate effectively across teams and develop strong internal and external networks. Strong creative skills, with proficiency in Adobe Creative Suite (or other design software) to support the development of high-quality marketing materials. Advanced IT literacy, including confident use of MS 365 and Teams to manage workflows and collaboration. Highly analytical, with the ability to interpret complex data, generate actionable insights, and apply them to enhance marketing performance. Experience of WordPress or other CMS platforms (desirable), with the ability to maintain and optimise digital content. A proactive and creative leader with energy and enthusiasm, demonstrating a strong commitment to the mission and values of Royal Star & Garter Other The ability to travel and work remotely, including the location of our Homes in High Wycombe, Solihull, Surbiton, and Worthing. Travel to the Central Services office in Twickenham will also be required. Be willing to work flexibly including some evenings and weekends. Personal characteristics Genuine enthusiasm and passion for our mission, with a strong commitment to living our organisational values. A proactive self-starter with energy and drive, who inspires and motivates others through a positive and collaborative approach. Sets and maintains high performance standards for both self and team, with a focus on excellence in delivery. Approaches work with a positive, solutions-focused mindset and resilience in the face of challenges. Reliable and professional, with the ability to remain flexible, calm, and composed under pressure. We reserve the right to update and amend this job description to ensure it accurately reflects the role. This will be agreed in consultation with the job holder.
Housing Manager - Localities Kidderminster, Worcestershire (Hybrid Working) £52,505 plus 5% Car Allowance Community Housing is looking for an experienced Housing Manager - Localities to lead our Localities Team in delivering excellent tenancy and neighbourhood management services that make a real difference to our customers. About the role As Housing Manager - Localities, you will: Lead, motivate and develop Localities Team Managers, driving high performance and customer satisfaction. Deliver high-quality neighbourhood and tenancy management services across our communities. Take a proactive role in tenancy enforcement and work closely with external partners such as local authorities, social services, and health organisations. Shape and deliver service improvements, ensuring customer voices and lived experiences influence how we work. Be a key member of the Housing Management Team, supporting strategic development, service planning and policy improvement. Ensure compliance with housing law, consumer regulation, safeguarding, and regulatory standards. About you We're looking for a strong and visible leader with: CIH Level 4 (or equivalent) qualification. Significant experience in housing services, housing law, and tenancy management. A proven track record of leading high-performing teams and driving culture change. Excellent communication and stakeholder engagement skills. A customer-first approach, with the ability to develop innovative solutions that improve services. Strong problem-solving skills, resilience under pressure, and the ability to work flexibly. Closing Date: 5pm Monday 15th September 2025 Interviews will be held 18th - 19th September We reserve the right to close the vacancy before the closing date, therefore, you are advised to submit your completed application as soon as possible to have the best chance of being considered.
Sep 04, 2025
Full time
Housing Manager - Localities Kidderminster, Worcestershire (Hybrid Working) £52,505 plus 5% Car Allowance Community Housing is looking for an experienced Housing Manager - Localities to lead our Localities Team in delivering excellent tenancy and neighbourhood management services that make a real difference to our customers. About the role As Housing Manager - Localities, you will: Lead, motivate and develop Localities Team Managers, driving high performance and customer satisfaction. Deliver high-quality neighbourhood and tenancy management services across our communities. Take a proactive role in tenancy enforcement and work closely with external partners such as local authorities, social services, and health organisations. Shape and deliver service improvements, ensuring customer voices and lived experiences influence how we work. Be a key member of the Housing Management Team, supporting strategic development, service planning and policy improvement. Ensure compliance with housing law, consumer regulation, safeguarding, and regulatory standards. About you We're looking for a strong and visible leader with: CIH Level 4 (or equivalent) qualification. Significant experience in housing services, housing law, and tenancy management. A proven track record of leading high-performing teams and driving culture change. Excellent communication and stakeholder engagement skills. A customer-first approach, with the ability to develop innovative solutions that improve services. Strong problem-solving skills, resilience under pressure, and the ability to work flexibly. Closing Date: 5pm Monday 15th September 2025 Interviews will be held 18th - 19th September We reserve the right to close the vacancy before the closing date, therefore, you are advised to submit your completed application as soon as possible to have the best chance of being considered.
Salary: £80,000 Location: Flexible with hybrid working of 2dpw from a Ronald McDonald House or Office Ronald McDonald House Charities is investing significantly in its Engagement Strategy, introducing new positions (such as this Associate Director of Mass Engagement) to ensure they can establish further meaningful relationships with their community of supporters to expand reach and deepen impact for families that need their support. As Associate Director of Mass Engagement you will lead a newly formed team across a broad portfolio which includes all public fundraising income streams, supporter care, digital mobilisation, communications and marketing - effectively ensuring that all public-facing activity is aligned to the new Engagement Strategy and amplifying the charity's voice, support and brand visibility. This is a rare opportunity for a visionary leader to be truly creative, with the investment and senior-level buy in required to establish new products, try new ways of working and shape the future direction of Mass Engagement for the charity. We're looking to speak with experienced leaders who can demonstrate how they will embed collaboration, drive a digital-first approach, develop compelling new propositions/products and untap significant potential for deeper engagement and financial support. As Associate Director of Mass Engagement you will: Strategically lead the mass engagement directorate, inspiring heads of teams/direct reports to foster a culture of collaboration and accountability. Lead the strategic development and execution of integrated marketing, communications and public fundraising plans. Provide strategic oversight of all public fundraising channels (participation events, community, individual giving, supporter care), ensuring brand alignment and driving deeper supporter engagement. Oversee the development and implementation of supporter journeys across all organisational touch points. Ensure a digital-first approach, leading the transformation of digital engagement and mobilisation for the charity. Oversee the creation and delivery of insight-led content that ensures consistent messaging and storytelling for a variety of audiences. The role would best suit: An experienced public engagement leader with a demonstrable background in fundraising and/or communications within a complex, multi-channel/multi-audience environment. An individual with expertise of leading large, multidisciplinary teams. Someone with robust understanding of individual giving, digital optimisation, supporter journeys and brand-led engagement. A visionary and strategic leader with the ability to develop high performing teams. Please get in touch as soon as possible to express an initial interest, the deadline for applications (CV and cover letter) is Thursday 11th September with first stage interviews scheduled to take place on 19th and 22nd September. To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application. We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Sep 04, 2025
Full time
Salary: £80,000 Location: Flexible with hybrid working of 2dpw from a Ronald McDonald House or Office Ronald McDonald House Charities is investing significantly in its Engagement Strategy, introducing new positions (such as this Associate Director of Mass Engagement) to ensure they can establish further meaningful relationships with their community of supporters to expand reach and deepen impact for families that need their support. As Associate Director of Mass Engagement you will lead a newly formed team across a broad portfolio which includes all public fundraising income streams, supporter care, digital mobilisation, communications and marketing - effectively ensuring that all public-facing activity is aligned to the new Engagement Strategy and amplifying the charity's voice, support and brand visibility. This is a rare opportunity for a visionary leader to be truly creative, with the investment and senior-level buy in required to establish new products, try new ways of working and shape the future direction of Mass Engagement for the charity. We're looking to speak with experienced leaders who can demonstrate how they will embed collaboration, drive a digital-first approach, develop compelling new propositions/products and untap significant potential for deeper engagement and financial support. As Associate Director of Mass Engagement you will: Strategically lead the mass engagement directorate, inspiring heads of teams/direct reports to foster a culture of collaboration and accountability. Lead the strategic development and execution of integrated marketing, communications and public fundraising plans. Provide strategic oversight of all public fundraising channels (participation events, community, individual giving, supporter care), ensuring brand alignment and driving deeper supporter engagement. Oversee the development and implementation of supporter journeys across all organisational touch points. Ensure a digital-first approach, leading the transformation of digital engagement and mobilisation for the charity. Oversee the creation and delivery of insight-led content that ensures consistent messaging and storytelling for a variety of audiences. The role would best suit: An experienced public engagement leader with a demonstrable background in fundraising and/or communications within a complex, multi-channel/multi-audience environment. An individual with expertise of leading large, multidisciplinary teams. Someone with robust understanding of individual giving, digital optimisation, supporter journeys and brand-led engagement. A visionary and strategic leader with the ability to develop high performing teams. Please get in touch as soon as possible to express an initial interest, the deadline for applications (CV and cover letter) is Thursday 11th September with first stage interviews scheduled to take place on 19th and 22nd September. To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application. We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Hydrological Advisor Wills Bros Civil Engineering Limited (WBCEL) are seeking an experienced and forward-thinking Hydrological Advisor to play a pivotal role as part of our Ecology and Environment team on a large, dynamic infrastructure project currently commencing in Perth and Kinross. This is a unique opportunity to contribute your expertise to a high-impact development that will shape regional connectivity, environmental resilience, and long-term sustainability. As a key member of our multidisciplinary team, you will provide strategic hydrological guidance to ensure the project meets rigorous environmental, engineering, and regulatory standards from planning through delivery. The role is suitable for any environmental professional with a pre-existing background in environmental science, environmental engineering or other related subjects and who has previous experience in construction or civil engineering. The Hydrological Advisor shall be suitably qualified and have a minimum of 3 years' experience supervising construction sites, monitoring water quality and the design of construction phase drainage and water treatment system. This will be a full-time, permanent, site-based role, with an immediate start. As our successful candidate you will be competent in the following areas: Core Competency Requirements: 3 Years + experience in a similar advisory role within the construction/Civil Engineering industry ideally on large-scale or complex infrastructure projects. Recognised Qualification in environmental science, hydrology, environmental engineering, water resources or similar. Strong knowledge of hydrological modelling tools Demonstrated experience with flood risk assessments, drainage design, and climate adaptation. Familiarity with relevant environmental legislation and permitting processes. Experience in developing and undertaking Water Quality Monitoring and the interpretation of the results. Valid CSCS card required Full UK (manual) driving licence High standard of written English. IT Skills (Email, Word, Excel, PowerPoint, etc). Day to Day Duties: Working under the guidance of the company Ecology and Environmental Manager and the project Environmental Co-ordinator Provide expert hydrological input to design, construction, and operational phases of the project. Lead the development, review, and interpretation of hydrological models, catchment assessments, and flood risk studies. Advise on stormwater management, groundwater-surface water interactions, and climate resilience strategies. Work closely with civil engineers, environmental specialists, and project managers to integrate hydrological considerations into infrastructure design and environmental approvals. Developing, overseeing and implementing designs, project-specific (water-related) management and monitoring plans, and mitigation for all water-based elements of the project Ensure compliance with all relevant local, regional, and national water management legislation and permitting processes, Client's standards and contractual obligations/ Project specific licences and permits. Support stakeholder engagement and consultation processes, including with regulatory bodies, local authorities, and community groups. Advising site management on day-to-day hydrological (and environmental) matters. Building up a good working relationship with the client and the workforce. Promoting and encouraging best practice. Carrying out daily and weekly site inspections. Overseeing the installation of adequate and appropriate pollution prevention measures Undertaking and overseeing daily, weekly and monthly monitoring of water quality, data analysis and reporting. Produce a regular log of testing and results; and a detailed report on findings every month for inclusion in the monthly environmental report Survey for, monitor and advise upon impacts to groundwater dependent terrestrial ecosystems, including undertaking a pre-construction risk assessment Delivering toolbox talks on environmental matters. Delivers emergency spill response training to all site personnel Attending and chairing environmental meetings. Investigating environmental incidents and near misses and sharing lessons learned. Reviewing documentation for appropriate environmental content (method statements, etc). Oversee, organise and co-ordinate the dedicated water management team Be a key contact in the emergency spill response organogram Leadership and Commitment: Passionate about the Environmental Profession Lead Environmental Compliance at a site level. Be committed and enthusiastic about promoting High Standards. Confident, Self-managing, able to work on own initiative. Good Attitude/Work Ethic/Team Player. Good Communication Skills. Strong Attention to detail. Ability to lead by and set a good example. Willingness to learn and take direction. Ability to work under pressure and meet deadlines. Willingness to challenge unsatisfactory conditions or breaches. Benefits: Comprehensive training and development. 24/7 counselling and support helpline. Salary sacrifice schemes. Death in service benefit. Income Protection. Company pension. 25 annual leave holidays plus public holidays. Employee Health & Wellbeing App. About the Company Founded in 1972 by brothers Charles and James Wills, our company is built on strong family values. We specialise in designing and delivering complex civil engineering projects - roads and bridges, street works, utilities, flood prevention, marine works, land reclamation, earthworks and wind farms. Our work reflects our commitment to quality, environmental protection and sustainability. If you are interested in this role then please send your current CV and covering email outlining your suitability for the role and we will be in touch. Job Types: Full-time, Permanent Pay: From £32,500.00 per year Schedule: Monday to Friday Work Location: In person Reference ID: HYDROADV-A9 Expected start date: 01/09/2025
Sep 03, 2025
Full time
Hydrological Advisor Wills Bros Civil Engineering Limited (WBCEL) are seeking an experienced and forward-thinking Hydrological Advisor to play a pivotal role as part of our Ecology and Environment team on a large, dynamic infrastructure project currently commencing in Perth and Kinross. This is a unique opportunity to contribute your expertise to a high-impact development that will shape regional connectivity, environmental resilience, and long-term sustainability. As a key member of our multidisciplinary team, you will provide strategic hydrological guidance to ensure the project meets rigorous environmental, engineering, and regulatory standards from planning through delivery. The role is suitable for any environmental professional with a pre-existing background in environmental science, environmental engineering or other related subjects and who has previous experience in construction or civil engineering. The Hydrological Advisor shall be suitably qualified and have a minimum of 3 years' experience supervising construction sites, monitoring water quality and the design of construction phase drainage and water treatment system. This will be a full-time, permanent, site-based role, with an immediate start. As our successful candidate you will be competent in the following areas: Core Competency Requirements: 3 Years + experience in a similar advisory role within the construction/Civil Engineering industry ideally on large-scale or complex infrastructure projects. Recognised Qualification in environmental science, hydrology, environmental engineering, water resources or similar. Strong knowledge of hydrological modelling tools Demonstrated experience with flood risk assessments, drainage design, and climate adaptation. Familiarity with relevant environmental legislation and permitting processes. Experience in developing and undertaking Water Quality Monitoring and the interpretation of the results. Valid CSCS card required Full UK (manual) driving licence High standard of written English. IT Skills (Email, Word, Excel, PowerPoint, etc). Day to Day Duties: Working under the guidance of the company Ecology and Environmental Manager and the project Environmental Co-ordinator Provide expert hydrological input to design, construction, and operational phases of the project. Lead the development, review, and interpretation of hydrological models, catchment assessments, and flood risk studies. Advise on stormwater management, groundwater-surface water interactions, and climate resilience strategies. Work closely with civil engineers, environmental specialists, and project managers to integrate hydrological considerations into infrastructure design and environmental approvals. Developing, overseeing and implementing designs, project-specific (water-related) management and monitoring plans, and mitigation for all water-based elements of the project Ensure compliance with all relevant local, regional, and national water management legislation and permitting processes, Client's standards and contractual obligations/ Project specific licences and permits. Support stakeholder engagement and consultation processes, including with regulatory bodies, local authorities, and community groups. Advising site management on day-to-day hydrological (and environmental) matters. Building up a good working relationship with the client and the workforce. Promoting and encouraging best practice. Carrying out daily and weekly site inspections. Overseeing the installation of adequate and appropriate pollution prevention measures Undertaking and overseeing daily, weekly and monthly monitoring of water quality, data analysis and reporting. Produce a regular log of testing and results; and a detailed report on findings every month for inclusion in the monthly environmental report Survey for, monitor and advise upon impacts to groundwater dependent terrestrial ecosystems, including undertaking a pre-construction risk assessment Delivering toolbox talks on environmental matters. Delivers emergency spill response training to all site personnel Attending and chairing environmental meetings. Investigating environmental incidents and near misses and sharing lessons learned. Reviewing documentation for appropriate environmental content (method statements, etc). Oversee, organise and co-ordinate the dedicated water management team Be a key contact in the emergency spill response organogram Leadership and Commitment: Passionate about the Environmental Profession Lead Environmental Compliance at a site level. Be committed and enthusiastic about promoting High Standards. Confident, Self-managing, able to work on own initiative. Good Attitude/Work Ethic/Team Player. Good Communication Skills. Strong Attention to detail. Ability to lead by and set a good example. Willingness to learn and take direction. Ability to work under pressure and meet deadlines. Willingness to challenge unsatisfactory conditions or breaches. Benefits: Comprehensive training and development. 24/7 counselling and support helpline. Salary sacrifice schemes. Death in service benefit. Income Protection. Company pension. 25 annual leave holidays plus public holidays. Employee Health & Wellbeing App. About the Company Founded in 1972 by brothers Charles and James Wills, our company is built on strong family values. We specialise in designing and delivering complex civil engineering projects - roads and bridges, street works, utilities, flood prevention, marine works, land reclamation, earthworks and wind farms. Our work reflects our commitment to quality, environmental protection and sustainability. If you are interested in this role then please send your current CV and covering email outlining your suitability for the role and we will be in touch. Job Types: Full-time, Permanent Pay: From £32,500.00 per year Schedule: Monday to Friday Work Location: In person Reference ID: HYDROADV-A9 Expected start date: 01/09/2025
Terrestrial Ornithology Specialist Advisor Closing date: 21/09/2025 Salary : Grade 6: £41,132 - £44,988 per annum Location : Flexible Starting salary: £41,132 rising to £44,988 per annum through annual increments being paid each year (pro rata for part time applicants) Contract type: Permanent Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome) Interview date: 03/10/2025 Post number: 204029 The role As Specialist Advisor Terrestrial Ornithologist you will provide expert advice on terrestrial birds to Natural Resources Wales' (NRW) Development Planning Advice Service on planning casework; lead on the development of guidance, tools and best practice for approaches to terrestrial bird planning casework; engage with internal teams and external customers to deliver clear, practical advice to support their decision making; work with other NRW terrestrial ornithologists to advise on evidence needs and opportunities for the promotion of bird conservation in Wales. This role has been created to support NRW's responses to development planning in relation to terrestrial birds and will sit within the Terrestrial Species Team working with other technical specialists. We are looking for someone with an excellent understanding of birds in Wales and their requirements when dealing with development applications including Nationally Significant Infrastructure Projects. You will also have excellent communication skills and experience of preparing technical guidance for different audiences and sectors. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will take place via Microsoft Teams About us The Terrestrial Species Team is a multi-disciplinary group of technical specialists with expertise across all major terrestrial species groups. We provide strategic and operational advice-both within Natural Resources Wales (NRW) and to external partners-to help protect and enhance biodiversity across Wales. We are part of the newly formed Sustainable Land and Nature Group, which plays a key role in delivering NRW's vision of nature and people thriving together. Our work focuses on terrestrial ecosystems and species, and on promoting sustainable land, forestry, and woodland management. As a team, we shape NRW's environmental policy and strategy in these areas. We lead the development of technical guidance, policy positions, and strategic outcomes, and work closely with teams across NRW-including Regulation and Permitting, Evidence, and Land Stewardship-to deliver joined-up, impactful environmental action. What you will do Provide terrestrial ornithological advice to NRW's Development Planning Advisory Service on planning applications, drawing on a range and interpretation of complex information and data sources. Provide advice to Nationally Significant Infrastructure Projects or complex high-risk casework ensuring advice is robust, evidence based and delivered to deadline. Manage the development of guidance, procedures and tools and lead the delivery of new ways of working to support NRW's planning service. Manage the preparation of material to inform the development of NRW, WG and other Partners policy, statutory advice and guidance documents. Liaise with external stakeholders such as Welsh Government, sector representatives and partners to ensure the timely and effective delivery of project, policy or strategy obligations. Advise on evidence needs and opportunities and project manage agreed evidence projects, in line with the agreed evidence programme. Support engagement with sectors, partners, WG, JNCC and other Environment bodies in the UK; and be the lead point of contact for customer queries. Maintain knowledge of the technical specialist area identifying the implications of legislative, technology and market changes for Natural Resources Wales and the sector. Contribute to task and finish groups, commissioned through the Business Boards, to prepare defined products as required. Collaborate with the Team Leader to develop and deliver an agreed Personal Development Plan Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills Applications to this role will be assessed based on the following criteria both at shortlisting and interview. In your job application please demonstrate, using the STAR method, how you meet the requirements outlined below. Detailed knowledge of Welsh, UK and EU legislation related to terrestrial ornithology and development planning; Welsh, UK Government policy drivers in biodiversity; and the issues and opportunities in Wales. A recognised qualification, degree or equivalent experience relevant to the role (i,e biological or environmental science) Excellent knowledge and experience of the ecology and conservation of Welsh terrestrial birds and approaches to mitigation and compensation for development planning. Ability to communicate and negotiate effectively with stakeholders at all management levels. Experience of technical analysis and interpretation of a range of complex environmental information and data sources; analysing large data sets. Experience of working with/in statutory nature conservation bodies, local authorities, eNGOs and public bodies. Good written and spoken communication skills and an ability to represent both the technical and strategic aspects of Protected Species work to non-specialists, both within NRW and externally, in a concise and effective way. You will be a member of a relevant professional institution and/or working towards membership. Share your knowledge and expertise to help solve problems, supporting all Heads of Business in EPP as required. Welsh Language Level requirements: Desirable: Level A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh) Please note if you do not meet the level 1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW and we encourage and support staff to learn, develop and use their Welsh language skills.
Sep 03, 2025
Full time
Terrestrial Ornithology Specialist Advisor Closing date: 21/09/2025 Salary : Grade 6: £41,132 - £44,988 per annum Location : Flexible Starting salary: £41,132 rising to £44,988 per annum through annual increments being paid each year (pro rata for part time applicants) Contract type: Permanent Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome) Interview date: 03/10/2025 Post number: 204029 The role As Specialist Advisor Terrestrial Ornithologist you will provide expert advice on terrestrial birds to Natural Resources Wales' (NRW) Development Planning Advice Service on planning casework; lead on the development of guidance, tools and best practice for approaches to terrestrial bird planning casework; engage with internal teams and external customers to deliver clear, practical advice to support their decision making; work with other NRW terrestrial ornithologists to advise on evidence needs and opportunities for the promotion of bird conservation in Wales. This role has been created to support NRW's responses to development planning in relation to terrestrial birds and will sit within the Terrestrial Species Team working with other technical specialists. We are looking for someone with an excellent understanding of birds in Wales and their requirements when dealing with development applications including Nationally Significant Infrastructure Projects. You will also have excellent communication skills and experience of preparing technical guidance for different audiences and sectors. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will take place via Microsoft Teams About us The Terrestrial Species Team is a multi-disciplinary group of technical specialists with expertise across all major terrestrial species groups. We provide strategic and operational advice-both within Natural Resources Wales (NRW) and to external partners-to help protect and enhance biodiversity across Wales. We are part of the newly formed Sustainable Land and Nature Group, which plays a key role in delivering NRW's vision of nature and people thriving together. Our work focuses on terrestrial ecosystems and species, and on promoting sustainable land, forestry, and woodland management. As a team, we shape NRW's environmental policy and strategy in these areas. We lead the development of technical guidance, policy positions, and strategic outcomes, and work closely with teams across NRW-including Regulation and Permitting, Evidence, and Land Stewardship-to deliver joined-up, impactful environmental action. What you will do Provide terrestrial ornithological advice to NRW's Development Planning Advisory Service on planning applications, drawing on a range and interpretation of complex information and data sources. Provide advice to Nationally Significant Infrastructure Projects or complex high-risk casework ensuring advice is robust, evidence based and delivered to deadline. Manage the development of guidance, procedures and tools and lead the delivery of new ways of working to support NRW's planning service. Manage the preparation of material to inform the development of NRW, WG and other Partners policy, statutory advice and guidance documents. Liaise with external stakeholders such as Welsh Government, sector representatives and partners to ensure the timely and effective delivery of project, policy or strategy obligations. Advise on evidence needs and opportunities and project manage agreed evidence projects, in line with the agreed evidence programme. Support engagement with sectors, partners, WG, JNCC and other Environment bodies in the UK; and be the lead point of contact for customer queries. Maintain knowledge of the technical specialist area identifying the implications of legislative, technology and market changes for Natural Resources Wales and the sector. Contribute to task and finish groups, commissioned through the Business Boards, to prepare defined products as required. Collaborate with the Team Leader to develop and deliver an agreed Personal Development Plan Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills Applications to this role will be assessed based on the following criteria both at shortlisting and interview. In your job application please demonstrate, using the STAR method, how you meet the requirements outlined below. Detailed knowledge of Welsh, UK and EU legislation related to terrestrial ornithology and development planning; Welsh, UK Government policy drivers in biodiversity; and the issues and opportunities in Wales. A recognised qualification, degree or equivalent experience relevant to the role (i,e biological or environmental science) Excellent knowledge and experience of the ecology and conservation of Welsh terrestrial birds and approaches to mitigation and compensation for development planning. Ability to communicate and negotiate effectively with stakeholders at all management levels. Experience of technical analysis and interpretation of a range of complex environmental information and data sources; analysing large data sets. Experience of working with/in statutory nature conservation bodies, local authorities, eNGOs and public bodies. Good written and spoken communication skills and an ability to represent both the technical and strategic aspects of Protected Species work to non-specialists, both within NRW and externally, in a concise and effective way. You will be a member of a relevant professional institution and/or working towards membership. Share your knowledge and expertise to help solve problems, supporting all Heads of Business in EPP as required. Welsh Language Level requirements: Desirable: Level A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh) Please note if you do not meet the level 1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW and we encourage and support staff to learn, develop and use their Welsh language skills.
Terrestrial Species Specialist Advisor Closing date: 21/09/2025 Salary: Grade 6: £41,132 - £44,988 per annum Location: Flexible Starting salary: £41,132 rising to £44,988 per annum through annual increments being paid each year (pro rata for part time applicants) Contract type: Permanent Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome) Interview date: Week commencing 06/10/2025 Post number: 204028 The role As Specialist Advisor Terrestrial Species you will lead on the development of guidance, tools and best practice for approaches to terrestrial protected species planning casework; supporting NRW's Protected Species Team in providing expert advice on terrestrial protected species in relation to planning casework; engage with internal teams and external customers to deliver clear, practical advice to support their decision making; work with NRW's terrestrial mammals and herptile specialist to advise on evidence needs and opportunities for the promotion of species conservation in Wales. This role has been created to support NRW's responses to development planning in relation to terrestrial protected species, with a focus on mammals, reptiles and amphibians and will sit within the Terrestrial Species Team working with other technical specialists. We are looking for someone with an excellent understanding of these species and their requirements when dealing with development applications including Nationally Significant Infrastructure Projects. You will also have excellent communication skills and experience of preparing technical guidance for different audiences and sectors. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will take place via Microsoft Teams About us The Terrestrial Species Team is a multi-disciplinary group of technical specialists with expertise across all major terrestrial species groups. We provide strategic and operational advice-both within Natural Resources Wales (NRW) and to external partners-to help protect and enhance biodiversity across Wales. We are part of the newly formed Sustainable Land and Nature Group, which plays a key role in delivering NRW's vision of nature and people thriving together. Our work focuses on terrestrial ecosystems and species, and on promoting sustainable land, forestry, and woodland management. As a team, we shape NRW's environmental policy and strategy in these areas. We lead the development of technical guidance, policy positions, and strategic outcomes, and work closely with teams across NRW-including Regulation and Permitting, Evidence, and Land Stewardship-to deliver joined-up, impactful environmental action. What you will do Manage the development of guidance, procedures and tools and lead the delivery of new ways of working to support NRW's planning service. Provide terrestrial protected species advice to NRW's Development Planning Advisory Service on planning applications, drawing on a range and interpretation of complex information and data sources. Manage the preparation of material to inform the development of NRW, WG and other Partners policy, statutory advice and guidance documents. Liaise with external stakeholders such as Welsh Government, sector representatives and partners to ensure the timely and effective delivery of project, policy or strategy obligations. Advise on evidence needs and opportunities and project manage agreed evidence projects, in line with the agreed evidence programme. Support engagement with sectors, partners, WG, JNCC and other Environment bodies in the UK; and be the lead point of contact for customer queries. Maintain knowledge of the technical specialist area identifying the implications of legislative, technology and market changes for Natural Resources Wales and the sector. Contribute to task and finish groups, commissioned through the Business Boards, to prepare defined products as required. Collaborate with the Team Leader to develop and deliver an agreed Personal Development Plan. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills Applications to this role will be assessed based on the following criteria both at shortlisting and interview. In your job application please demonstrate, using the STAR method, how you meet the requirements outlined below. Detailed knowledge of Welsh, UK and EU legislation related to terrestrial protected species and development planning; Welsh, UK Government policy drivers in biodiversity; and the issues and opportunities in Wales. A recognised qualification, degree or equivalent experience relevant to the role (i,e. biological or environmental science). Excellent knowledge and experience of the ecology and conservation of Welsh protected species and approaches to mitigation and compensation for development planning, in particular in relation to mammals, reptiles and amphibians. Ability to communicate and negotiate effectively with stakeholders at all management levels. Experience of technical analysis and interpretation of a range of complex environmental information and data sources; analysing large data sets. Experience working with/in statutory nature conservation bodies, local authorities, eNGOs and public bodies. Good written and spoken communication skills and an ability to represent both the technical and strategic aspects of Protected Species work to non-specialists, both within NRW and externally, in a concise and effective way. You will be a member of a relevant professional institution and/or working towards membership. Share your knowledge and expertise to help solve problems, supporting all Heads of Business in EPP as required. Welsh Language Level requirements: Desirable: Level A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh) Please note if you do not meet the level 1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW and we encourage and support staff to learn, develop and use their Welsh language skills.
Sep 03, 2025
Full time
Terrestrial Species Specialist Advisor Closing date: 21/09/2025 Salary: Grade 6: £41,132 - £44,988 per annum Location: Flexible Starting salary: £41,132 rising to £44,988 per annum through annual increments being paid each year (pro rata for part time applicants) Contract type: Permanent Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome) Interview date: Week commencing 06/10/2025 Post number: 204028 The role As Specialist Advisor Terrestrial Species you will lead on the development of guidance, tools and best practice for approaches to terrestrial protected species planning casework; supporting NRW's Protected Species Team in providing expert advice on terrestrial protected species in relation to planning casework; engage with internal teams and external customers to deliver clear, practical advice to support their decision making; work with NRW's terrestrial mammals and herptile specialist to advise on evidence needs and opportunities for the promotion of species conservation in Wales. This role has been created to support NRW's responses to development planning in relation to terrestrial protected species, with a focus on mammals, reptiles and amphibians and will sit within the Terrestrial Species Team working with other technical specialists. We are looking for someone with an excellent understanding of these species and their requirements when dealing with development applications including Nationally Significant Infrastructure Projects. You will also have excellent communication skills and experience of preparing technical guidance for different audiences and sectors. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will take place via Microsoft Teams About us The Terrestrial Species Team is a multi-disciplinary group of technical specialists with expertise across all major terrestrial species groups. We provide strategic and operational advice-both within Natural Resources Wales (NRW) and to external partners-to help protect and enhance biodiversity across Wales. We are part of the newly formed Sustainable Land and Nature Group, which plays a key role in delivering NRW's vision of nature and people thriving together. Our work focuses on terrestrial ecosystems and species, and on promoting sustainable land, forestry, and woodland management. As a team, we shape NRW's environmental policy and strategy in these areas. We lead the development of technical guidance, policy positions, and strategic outcomes, and work closely with teams across NRW-including Regulation and Permitting, Evidence, and Land Stewardship-to deliver joined-up, impactful environmental action. What you will do Manage the development of guidance, procedures and tools and lead the delivery of new ways of working to support NRW's planning service. Provide terrestrial protected species advice to NRW's Development Planning Advisory Service on planning applications, drawing on a range and interpretation of complex information and data sources. Manage the preparation of material to inform the development of NRW, WG and other Partners policy, statutory advice and guidance documents. Liaise with external stakeholders such as Welsh Government, sector representatives and partners to ensure the timely and effective delivery of project, policy or strategy obligations. Advise on evidence needs and opportunities and project manage agreed evidence projects, in line with the agreed evidence programme. Support engagement with sectors, partners, WG, JNCC and other Environment bodies in the UK; and be the lead point of contact for customer queries. Maintain knowledge of the technical specialist area identifying the implications of legislative, technology and market changes for Natural Resources Wales and the sector. Contribute to task and finish groups, commissioned through the Business Boards, to prepare defined products as required. Collaborate with the Team Leader to develop and deliver an agreed Personal Development Plan. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills Applications to this role will be assessed based on the following criteria both at shortlisting and interview. In your job application please demonstrate, using the STAR method, how you meet the requirements outlined below. Detailed knowledge of Welsh, UK and EU legislation related to terrestrial protected species and development planning; Welsh, UK Government policy drivers in biodiversity; and the issues and opportunities in Wales. A recognised qualification, degree or equivalent experience relevant to the role (i,e. biological or environmental science). Excellent knowledge and experience of the ecology and conservation of Welsh protected species and approaches to mitigation and compensation for development planning, in particular in relation to mammals, reptiles and amphibians. Ability to communicate and negotiate effectively with stakeholders at all management levels. Experience of technical analysis and interpretation of a range of complex environmental information and data sources; analysing large data sets. Experience working with/in statutory nature conservation bodies, local authorities, eNGOs and public bodies. Good written and spoken communication skills and an ability to represent both the technical and strategic aspects of Protected Species work to non-specialists, both within NRW and externally, in a concise and effective way. You will be a member of a relevant professional institution and/or working towards membership. Share your knowledge and expertise to help solve problems, supporting all Heads of Business in EPP as required. Welsh Language Level requirements: Desirable: Level A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh) Please note if you do not meet the level 1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW and we encourage and support staff to learn, develop and use their Welsh language skills.
Cambridge University Press & Assessment (CUPA)
Cambridge, Cambridgeshire
Programme Manager Salary: £43,800 - £58,300 per annum Location: Cambridge / Hybrid, in-office 2 days per week Contract: 9 Month Fixed Term Contract/Secondment Make a difference to people's futures. Make a difference to yours. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We are recruiting a Programme Manager who want to see their work making a difference to people's futures. As part of a community of change leaders delivering strategic and tactical projects, you will be responsible for defining, shaping and coordinating people centered change globally, improving access to education and life opportunities for millions of people. We are a modern organisation with a proud legacy and a global reputation for excellence. As one of the oldest established media organisations in the world, we have been on a digital transformation journey. We are looking for people who can help us move beyond good, to world-leading, in the digital era. We offer a vast and high-quality range of continuous learning opportunities including training, mentoring, coaching, communities of practice and the resources you need to grow your career, in whichever direction you choose. Whether you want to increase your expertise in a particular area, or broaden your skills and experience across the business, we will support you. The Programme you will be working on is broad and includes: acquisition and integration of new core business functions implementing new technologies into the business to improve our ways of working, drive efficiency and enhance customer experience driving policy and process change to support new initiatives in People and Culture About you You will have extensive experience managing multiple stakeholders and leading teams of both internal colleagues and external vendors through complex projects, often having to show initiative to implement solutions to issues that are raised. You are familiar with Workday as a people system and have extensive experience with people and culture centred initiatives. You can take a brief for a business opportunity and turn it into a strategic blueprint and plan through robust engagement and analysis You can design, develop and maintain strategic reports and dashboards to share visibility of project performance against OKR's and/ or KPI's You model and embrace good governance and communication, to achieve successful outcomes You have inspirational people skills, can recognise the viewpoints of multiple stakeholders and identify the best way forward You are comfortable in accepting and providing challenge to senior colleagues to ensure the best outcome for your projects You are proactive and highly motivated by your accountability to make change happen Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. If you choose to apply, please include a short cover letter with your application, making sure you specify you are applying for a Project Manager position. We look forward to hearing from you. Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 2nd September and interviews are scheduled to take place during or at the end of the campaign. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Closing Date:2 September 2025 Programme Manager
Sep 02, 2025
Contractor
Programme Manager Salary: £43,800 - £58,300 per annum Location: Cambridge / Hybrid, in-office 2 days per week Contract: 9 Month Fixed Term Contract/Secondment Make a difference to people's futures. Make a difference to yours. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We are recruiting a Programme Manager who want to see their work making a difference to people's futures. As part of a community of change leaders delivering strategic and tactical projects, you will be responsible for defining, shaping and coordinating people centered change globally, improving access to education and life opportunities for millions of people. We are a modern organisation with a proud legacy and a global reputation for excellence. As one of the oldest established media organisations in the world, we have been on a digital transformation journey. We are looking for people who can help us move beyond good, to world-leading, in the digital era. We offer a vast and high-quality range of continuous learning opportunities including training, mentoring, coaching, communities of practice and the resources you need to grow your career, in whichever direction you choose. Whether you want to increase your expertise in a particular area, or broaden your skills and experience across the business, we will support you. The Programme you will be working on is broad and includes: acquisition and integration of new core business functions implementing new technologies into the business to improve our ways of working, drive efficiency and enhance customer experience driving policy and process change to support new initiatives in People and Culture About you You will have extensive experience managing multiple stakeholders and leading teams of both internal colleagues and external vendors through complex projects, often having to show initiative to implement solutions to issues that are raised. You are familiar with Workday as a people system and have extensive experience with people and culture centred initiatives. You can take a brief for a business opportunity and turn it into a strategic blueprint and plan through robust engagement and analysis You can design, develop and maintain strategic reports and dashboards to share visibility of project performance against OKR's and/ or KPI's You model and embrace good governance and communication, to achieve successful outcomes You have inspirational people skills, can recognise the viewpoints of multiple stakeholders and identify the best way forward You are comfortable in accepting and providing challenge to senior colleagues to ensure the best outcome for your projects You are proactive and highly motivated by your accountability to make change happen Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. If you choose to apply, please include a short cover letter with your application, making sure you specify you are applying for a Project Manager position. We look forward to hearing from you. Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 2nd September and interviews are scheduled to take place during or at the end of the campaign. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Closing Date:2 September 2025 Programme Manager
Imperial Recruitment Group are delighted to announce that we are working in partnership with a local College who are recruiting for a Vulnerable Student & Transition Officer on a contract basis. Salary: £26,371 - £31,195 per annum Contract Type: 1 Year fixed Term Initially Location: Middlesbrough Hours: Full Time, Mon - Fri, Term Time Only! Job Purpose The Vulnerable Student Support Officer will report directly to the Mental Health & Deputy Safeguarding Lead and be part of the operational Safeguarding Team to support individual vulnerable students with effective transition to post-16 education and continued safeguarding and welfare support to achieve positive outcomes. Responsibilities: Monitor and review the attendance and progress of a caseload of students in identified vulnerable groups and 'At Risk' of not achieving for a variety of reasons e.g. vulnerable students, care experienced students. Ensure all vulnerable students are supported through application, enrolment and induction and that they access all the financial support available as early as possible in conjunction with the Student Services Finance Team and the student's Social Worker or other named support. Establish effective working relationships with identified vulnerable students, identifying as a key point of contact, providing face to face guidance and encouragement to support engagement and retention in education and enrichment activities, and responding promptly when barriers to learning are identified by carrying out practical intervention strategies. Liaise with teaching staff to identify and implement strategies to raise students' performance and achievement. Support the delivery of vulnerable student Personal Education Plan to support positive educational outcomes Liaise across a variety of college academic and business support teams to provide appropriate internal interventions to ensure the best possible outcomes for vulnerable students. To attend the College's Safeguarding meeting on a weekly basis to report on any VYP concerns, trends etc. To act as a first response to referrals regarding vulnerable students' welfare and safeguarding issues, and to liaise with curriculum areas and external agencies as required if referrals are needed. To maintain accurate records of all student interventions and monitor the ongoing progress of these students, and to participate in case reviews for quality assurance purposes. Develop effective relationships with key school contacts including the Virtual School, to ensure effective recording and sharing of relevant transition information and support strategies to facilitate the successful transition of Y11 students into college. To support vulnerable students and their carers during transition to ensure continued engagement with their course and successful completion and achievement. To create and maintain strong links with foster carers and staff in residential homes, providing advice and guidance on supporting post-16 engagement. Contribute to and attend where required, professional meetings and reviews concerning College students to ensure positive engagement, completion and achievement of their chosen course. To work as part of the Student Services team getting involved in a range of activities designed to support vulnerable students, e.g. Fresher's Fair, wellbeing activities, open events and other cross-college student events. Support with the internal progression process to ensure positive destinations. Produce reports and information as requested to contribute to Key Performance Measures, Self-Assessment Reviews and other cyclical quality reports and processes. To actively show a commitment to the Departmental Strategic Objectives. To show an active commitment to the College's Equality and Diversity Policy, Quality Frameworks and Health & Safety Procedures. To actively participate in Continuous Professional Development including the introduction of new technologies to allow you to contribute effectively to the success of the College. To carry out such other appropriate duties commensurate with your skills, knowledge and experience. The College may, in consultation with you, need to vary these duties from time to time in order to respond to the changing requirements of the College. Knowledge & Experience: Experience of working with and supporting vulnerable young people and dealing with difficult and sensitive issues. Experience of building effective relationships with young people, staff and external partners in a sensitive and professional way. Experience of dealing with safeguarding cases and following policies and procedures. Experience of working with welfare issues, such as homelessness, emotional and behavioural issues and mental health problems. Demonstrate the ability to work under pressure and manage a challenging case load. Hold an appropriate Level 3 qualification. Grade 4/C or above in Maths and English or equivalent. A commitment to undertake any mandatory training relevant to the role. A commitment to undertake Safeguarding training over and above the mandatory college training. Mental Health qualification - Desirable. For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Sep 02, 2025
Full time
Imperial Recruitment Group are delighted to announce that we are working in partnership with a local College who are recruiting for a Vulnerable Student & Transition Officer on a contract basis. Salary: £26,371 - £31,195 per annum Contract Type: 1 Year fixed Term Initially Location: Middlesbrough Hours: Full Time, Mon - Fri, Term Time Only! Job Purpose The Vulnerable Student Support Officer will report directly to the Mental Health & Deputy Safeguarding Lead and be part of the operational Safeguarding Team to support individual vulnerable students with effective transition to post-16 education and continued safeguarding and welfare support to achieve positive outcomes. Responsibilities: Monitor and review the attendance and progress of a caseload of students in identified vulnerable groups and 'At Risk' of not achieving for a variety of reasons e.g. vulnerable students, care experienced students. Ensure all vulnerable students are supported through application, enrolment and induction and that they access all the financial support available as early as possible in conjunction with the Student Services Finance Team and the student's Social Worker or other named support. Establish effective working relationships with identified vulnerable students, identifying as a key point of contact, providing face to face guidance and encouragement to support engagement and retention in education and enrichment activities, and responding promptly when barriers to learning are identified by carrying out practical intervention strategies. Liaise with teaching staff to identify and implement strategies to raise students' performance and achievement. Support the delivery of vulnerable student Personal Education Plan to support positive educational outcomes Liaise across a variety of college academic and business support teams to provide appropriate internal interventions to ensure the best possible outcomes for vulnerable students. To attend the College's Safeguarding meeting on a weekly basis to report on any VYP concerns, trends etc. To act as a first response to referrals regarding vulnerable students' welfare and safeguarding issues, and to liaise with curriculum areas and external agencies as required if referrals are needed. To maintain accurate records of all student interventions and monitor the ongoing progress of these students, and to participate in case reviews for quality assurance purposes. Develop effective relationships with key school contacts including the Virtual School, to ensure effective recording and sharing of relevant transition information and support strategies to facilitate the successful transition of Y11 students into college. To support vulnerable students and their carers during transition to ensure continued engagement with their course and successful completion and achievement. To create and maintain strong links with foster carers and staff in residential homes, providing advice and guidance on supporting post-16 engagement. Contribute to and attend where required, professional meetings and reviews concerning College students to ensure positive engagement, completion and achievement of their chosen course. To work as part of the Student Services team getting involved in a range of activities designed to support vulnerable students, e.g. Fresher's Fair, wellbeing activities, open events and other cross-college student events. Support with the internal progression process to ensure positive destinations. Produce reports and information as requested to contribute to Key Performance Measures, Self-Assessment Reviews and other cyclical quality reports and processes. To actively show a commitment to the Departmental Strategic Objectives. To show an active commitment to the College's Equality and Diversity Policy, Quality Frameworks and Health & Safety Procedures. To actively participate in Continuous Professional Development including the introduction of new technologies to allow you to contribute effectively to the success of the College. To carry out such other appropriate duties commensurate with your skills, knowledge and experience. The College may, in consultation with you, need to vary these duties from time to time in order to respond to the changing requirements of the College. Knowledge & Experience: Experience of working with and supporting vulnerable young people and dealing with difficult and sensitive issues. Experience of building effective relationships with young people, staff and external partners in a sensitive and professional way. Experience of dealing with safeguarding cases and following policies and procedures. Experience of working with welfare issues, such as homelessness, emotional and behavioural issues and mental health problems. Demonstrate the ability to work under pressure and manage a challenging case load. Hold an appropriate Level 3 qualification. Grade 4/C or above in Maths and English or equivalent. A commitment to undertake any mandatory training relevant to the role. A commitment to undertake Safeguarding training over and above the mandatory college training. Mental Health qualification - Desirable. For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Seeking a purposeful career change? Start on your transformative journey with the On Purpose Associate Programme, offering a unique opportunity for mid-career professionals to transition into impactful work. This paid, year-long leadership programme is designed for those ready to pivot their professional journey towards creating a regenerative, equitable and just future. Key info: Based in London, UK Full-time (4.5 days at placement & one half day training weekly) £27,010 per annum salary (pro rata) Programme dates: April 2026 - March 2027 (49 weeks) Apply by Monday 20th October, 9:00 am (BST). About On Purpose: On Purpose is tackling the greatest challenge of our time: transforming our economy from profit to purpose. Our leadership programmes develop people who will play their part in this transformation. Together, we learn to see a different future and take action towards realising it in the organisations we work in. Our programmes seed a vibrant community who care, inspire, challenge and support one another as we make this transformation a reality. Programme structure: Two 6 month placements Through work placements with organisations driving impactful change, you'll gain hands-on experience tackling pressing social and environmental issues 4.5 days of the week. Some of our current partners include Better Society Capital, Save the Children, BAFTA and VISA. Expert-led learning Our intensive Learning & Development programme involves weekly in-person sessions led by experts from across sectors. This blend of professional training and academic rigour equips you with the skills, knowledge and mindset to lead organisational and systemic change. 1:1 mentoring & coaching Receive support through fortnightly mentoring sessions and quarterly executive coaching, fostering both your personal and professional growth. Join a supportive, impactful community You'll be part of a tight-knit cohort of 20 Associates, participating in training sessions every Friday afternoon together. You'll also join the wider On Purpose community, connecting with a global, influential network of impact-driven professionals offering life-long inspiration, collaboration and opportunities. Benefits: Earn a £27.01 k (pro rata) salary - On Purpose stands out by offering a paid learning and training opportunity, saving you significant costs compared to paying for other leadership programmes or MBAs, all the while offering extensive learning and development. Develop your ability to make an impact - Equip yourself with the skills and insights needed to drive meaningful change. You'll join nearly 1000 purpose-driven alumni who are leading transformative change worldwide in all parts of the system, with 92% currently working in the impact sector. Unlock purpose-driven career opportunities - Our Associates have moved into a range of sustainability and social impact roles, ranging from CEOs of social enterprises to leadership positions within traditional companies driving change from within. We have a former music label business owner now the CEO of Hubbub, a former Consultant now Director of Impact at B Lab UK and a former civil servant now Climate Lead at Ellen MacArthur Foundation. Standard UK holiday allowance A 3-day residential (all expenses paid) Who we're looking for: This programme is ideal for: Individuals seeking a career change into the environment and social impact sector. Individuals already in the impact sector who want to develop new skills, have the opportunity to work in more commercial organisations, or to join an engaged network of people who share your values and are working toward the same goal. Specific sector or industry experience is not important. We're looking for talented people from diverse industries who have a determination to bring their skills and experience to purpose-driven projects and to driving systemic change. We seek ambitious individuals with: A minimum of three years full-time professional experience The right to work in the UK for the full duration of the programme Fluency in English Office environment experience Skills in project management, stakeholder engagement, adaptability, interpersonal communication, problem-solving, quantitative analysis and strategic thinking. Excitement and commitment towards building a career that helps transform our economy from profit to purpose. Diversity and Inclusion: We welcome applications from people with diverse backgrounds and experiences and those who are often under-represented in the impact sector, including but not limited to individuals with disabilities and those from diverse ethnic, gender identities, sexualities, religions, and socio-economic backgrounds. How to apply: Register your interest via our website to receive a link to your online application form. Closing date for applications: Monday 20th October, 9:00 am (BST). Interviews will be held in mid-late November.
Sep 02, 2025
Full time
Seeking a purposeful career change? Start on your transformative journey with the On Purpose Associate Programme, offering a unique opportunity for mid-career professionals to transition into impactful work. This paid, year-long leadership programme is designed for those ready to pivot their professional journey towards creating a regenerative, equitable and just future. Key info: Based in London, UK Full-time (4.5 days at placement & one half day training weekly) £27,010 per annum salary (pro rata) Programme dates: April 2026 - March 2027 (49 weeks) Apply by Monday 20th October, 9:00 am (BST). About On Purpose: On Purpose is tackling the greatest challenge of our time: transforming our economy from profit to purpose. Our leadership programmes develop people who will play their part in this transformation. Together, we learn to see a different future and take action towards realising it in the organisations we work in. Our programmes seed a vibrant community who care, inspire, challenge and support one another as we make this transformation a reality. Programme structure: Two 6 month placements Through work placements with organisations driving impactful change, you'll gain hands-on experience tackling pressing social and environmental issues 4.5 days of the week. Some of our current partners include Better Society Capital, Save the Children, BAFTA and VISA. Expert-led learning Our intensive Learning & Development programme involves weekly in-person sessions led by experts from across sectors. This blend of professional training and academic rigour equips you with the skills, knowledge and mindset to lead organisational and systemic change. 1:1 mentoring & coaching Receive support through fortnightly mentoring sessions and quarterly executive coaching, fostering both your personal and professional growth. Join a supportive, impactful community You'll be part of a tight-knit cohort of 20 Associates, participating in training sessions every Friday afternoon together. You'll also join the wider On Purpose community, connecting with a global, influential network of impact-driven professionals offering life-long inspiration, collaboration and opportunities. Benefits: Earn a £27.01 k (pro rata) salary - On Purpose stands out by offering a paid learning and training opportunity, saving you significant costs compared to paying for other leadership programmes or MBAs, all the while offering extensive learning and development. Develop your ability to make an impact - Equip yourself with the skills and insights needed to drive meaningful change. You'll join nearly 1000 purpose-driven alumni who are leading transformative change worldwide in all parts of the system, with 92% currently working in the impact sector. Unlock purpose-driven career opportunities - Our Associates have moved into a range of sustainability and social impact roles, ranging from CEOs of social enterprises to leadership positions within traditional companies driving change from within. We have a former music label business owner now the CEO of Hubbub, a former Consultant now Director of Impact at B Lab UK and a former civil servant now Climate Lead at Ellen MacArthur Foundation. Standard UK holiday allowance A 3-day residential (all expenses paid) Who we're looking for: This programme is ideal for: Individuals seeking a career change into the environment and social impact sector. Individuals already in the impact sector who want to develop new skills, have the opportunity to work in more commercial organisations, or to join an engaged network of people who share your values and are working toward the same goal. Specific sector or industry experience is not important. We're looking for talented people from diverse industries who have a determination to bring their skills and experience to purpose-driven projects and to driving systemic change. We seek ambitious individuals with: A minimum of three years full-time professional experience The right to work in the UK for the full duration of the programme Fluency in English Office environment experience Skills in project management, stakeholder engagement, adaptability, interpersonal communication, problem-solving, quantitative analysis and strategic thinking. Excitement and commitment towards building a career that helps transform our economy from profit to purpose. Diversity and Inclusion: We welcome applications from people with diverse backgrounds and experiences and those who are often under-represented in the impact sector, including but not limited to individuals with disabilities and those from diverse ethnic, gender identities, sexualities, religions, and socio-economic backgrounds. How to apply: Register your interest via our website to receive a link to your online application form. Closing date for applications: Monday 20th October, 9:00 am (BST). Interviews will be held in mid-late November.
Harrogate Neighbours (HNHA) exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis! With over 50 years of experience, they provide a vast range of services ranging from meals on wheels in the community to residential care (at their homes in Starbeck and Boroughbridge). The charity s values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all. Following a hugely successful restructure we are recruiting 2 pivotal new roles into this life affirming organisation and are looking for passionate and talented individuals able to take on the challenge of leading the charity through this exciting next phase. Are you a transformational strategic leader with experience in the care, charity or housing sector? We would love to hear from you! The Role The Director of Service Development is a strategic role, responsible for the development and growth of services across HNHA. Duties will include: Responsibility for the people strategy, HR processes and marketing. Accountability for the implementation and development of the organisational strategy, including HNHA s hospitability and community engagement projects. Identifying and exploring opportunities for strategic service expansion, improvement and innovation. Responsibility for partnership strategy and building and maintaining strong relationships with external stakeholders. Developing and delivering a robust people strategy and managing and supporting departmental leaders. The Person We are looking for a talented strategic leader with prior experience in a senior role within the care, housing, or charity sector. With extensive experience in HR management, people strategy and service delivery and growth, you should also have excellent stakeholder engagement and relationship building skills. This is a leadership role so we are looking for someone inspiring, someone who can lead the team and foster a culture of collaboration and excellence. Passion for the cause is key we are looking for an individual who will rise to the challenge of ensuring HNHA continues to change lives across the region! Why HNHA? Not only does HNHA care deeply for the people it serves in the community, but it also provides a wonderfully supportive working culture. Spending even a short time at the residential homes, or with the staff team, shows you what a special place this truly is. Following a successful restructure, this is a hugely exciting time to join the charity as they embark on the next phase of their journey. Benefits include: Health insurance from WPA 3 x Life cover with company pension Paid massages 1-to-1 Support Sessions: Fully paid and tailored for your personal growth. Long Service Awards: Celebrate milestones with rewards. Annual staff awards evening Events for Staff & Families: Regular gatherings to foster connection and fun. Access to Blue Light card Free on-site car park Free meals on shift as well as tea, coffee and water Nearby station and buses for commuting. The role will be predominantly based out of The Cuttings, in Harrogate, but there will also be the option for some flexibility and hybrid working. To express your interest, or find out more, please apply directly or contact the team below. Please note that 1st stage interviews will be held on the 7th / 8th October and 2nd stage on Monday 20th October 2025. Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen, Charlie or Leanne who will be happy to advise on this. Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way. Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Sep 02, 2025
Full time
Harrogate Neighbours (HNHA) exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis! With over 50 years of experience, they provide a vast range of services ranging from meals on wheels in the community to residential care (at their homes in Starbeck and Boroughbridge). The charity s values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all. Following a hugely successful restructure we are recruiting 2 pivotal new roles into this life affirming organisation and are looking for passionate and talented individuals able to take on the challenge of leading the charity through this exciting next phase. Are you a transformational strategic leader with experience in the care, charity or housing sector? We would love to hear from you! The Role The Director of Service Development is a strategic role, responsible for the development and growth of services across HNHA. Duties will include: Responsibility for the people strategy, HR processes and marketing. Accountability for the implementation and development of the organisational strategy, including HNHA s hospitability and community engagement projects. Identifying and exploring opportunities for strategic service expansion, improvement and innovation. Responsibility for partnership strategy and building and maintaining strong relationships with external stakeholders. Developing and delivering a robust people strategy and managing and supporting departmental leaders. The Person We are looking for a talented strategic leader with prior experience in a senior role within the care, housing, or charity sector. With extensive experience in HR management, people strategy and service delivery and growth, you should also have excellent stakeholder engagement and relationship building skills. This is a leadership role so we are looking for someone inspiring, someone who can lead the team and foster a culture of collaboration and excellence. Passion for the cause is key we are looking for an individual who will rise to the challenge of ensuring HNHA continues to change lives across the region! Why HNHA? Not only does HNHA care deeply for the people it serves in the community, but it also provides a wonderfully supportive working culture. Spending even a short time at the residential homes, or with the staff team, shows you what a special place this truly is. Following a successful restructure, this is a hugely exciting time to join the charity as they embark on the next phase of their journey. Benefits include: Health insurance from WPA 3 x Life cover with company pension Paid massages 1-to-1 Support Sessions: Fully paid and tailored for your personal growth. Long Service Awards: Celebrate milestones with rewards. Annual staff awards evening Events for Staff & Families: Regular gatherings to foster connection and fun. Access to Blue Light card Free on-site car park Free meals on shift as well as tea, coffee and water Nearby station and buses for commuting. The role will be predominantly based out of The Cuttings, in Harrogate, but there will also be the option for some flexibility and hybrid working. To express your interest, or find out more, please apply directly or contact the team below. Please note that 1st stage interviews will be held on the 7th / 8th October and 2nd stage on Monday 20th October 2025. Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen, Charlie or Leanne who will be happy to advise on this. Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way. Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Harrogate Neighbours (HNHA) exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis! With over 50 years of experience, they provide a vast range of services ranging from meals on wheels in the community to residential care (at their homes in Starbeck and Boroughbridge). The charity s values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all. Following a hugely successful restructure we are recruiting 2 pivotal new roles into this life affirming organisation and are looking for passionate and talented individuals able to take on the challenge of leading the charity through this exciting next phase. Are you a financial strategic leader with experience across governance, IT and compliance? We would love to hear from you! The Role The Director of Finance, IT & Compliance will be accountable for ensuring there is robust financial planning, compliance, and risk management throughout the organisation. Duties will include: Providing strategic advice, guidance and constructive challenge to the CEO, Board and associated committees on all issues related to financial matters. Providing robust financial due diligence and producing accurate and timely internal financial reports to support decision-making. Ensuring IT services are robust, compliant and futureproofed. Acting as Data Protection Officer (DPO) for the organisation. Collaborating with the CEO and Board to develop and implement strategies for diversifying income streams. The Person We are looking for an ACCA, ACA, or CIMA qualified accountant with significant experience operating in a senior financial position. With extensive experience in managing budgets, audits, and financial reporting, you should also have the ability to oversee, improve and implement financial systems, policies, and processes. Although charity or housing sector experience would be advantageous, we are also happy to look at people wanting to gain experience in this area providing they have knowledge of UK financial regulations, charity governance and compliance within housing providers. This is a leadership role so we are looking for a strong strategic thinker, someone inspiring, and a person who can lead the team and foster a culture of collaboration and excellence. Passion for the cause is key we are looking for an individual who will rise to the challenge of ensuring HNHA continues to change lives across the region. Why HNHA? Not only does HNHA care deeply for the people it serves in the community, but it also provides a wonderfully supportive working culture. Spending even a short time at the residential homes, or with the staff team, shows you what a special place this truly is. Following a successful restructure, this is a hugely exciting time to join the charity as they embark on the next phase of their journey. Benefits include: Health insurance from WPA 3 X Life cover with company pension Paid massages 1-to-1 Support Sessions: Fully paid and tailored for your personal growth. Long Service Awards: Celebrate milestones with rewards. Annual staff awards evening Events for Staff & Families: Regular gatherings to foster connection and fun. Access to Blue Light card Free on-site car park Free meals on shift as well as tea, coffee and water Nearby station and buses for commuting. The role will be hybrid with the option to work flexibly from home and The Cuttings, in Harrogate. To express your interest, or find out more, please apply directly or contact the team below. Please note that 1st stage interviews will be held on the 7th / 8th October and 2nd stage on Tuesday 14th October 2025. Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen, Charlie or Leanne who will be happy to advise on this. Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way. Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Sep 02, 2025
Full time
Harrogate Neighbours (HNHA) exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis! With over 50 years of experience, they provide a vast range of services ranging from meals on wheels in the community to residential care (at their homes in Starbeck and Boroughbridge). The charity s values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all. Following a hugely successful restructure we are recruiting 2 pivotal new roles into this life affirming organisation and are looking for passionate and talented individuals able to take on the challenge of leading the charity through this exciting next phase. Are you a financial strategic leader with experience across governance, IT and compliance? We would love to hear from you! The Role The Director of Finance, IT & Compliance will be accountable for ensuring there is robust financial planning, compliance, and risk management throughout the organisation. Duties will include: Providing strategic advice, guidance and constructive challenge to the CEO, Board and associated committees on all issues related to financial matters. Providing robust financial due diligence and producing accurate and timely internal financial reports to support decision-making. Ensuring IT services are robust, compliant and futureproofed. Acting as Data Protection Officer (DPO) for the organisation. Collaborating with the CEO and Board to develop and implement strategies for diversifying income streams. The Person We are looking for an ACCA, ACA, or CIMA qualified accountant with significant experience operating in a senior financial position. With extensive experience in managing budgets, audits, and financial reporting, you should also have the ability to oversee, improve and implement financial systems, policies, and processes. Although charity or housing sector experience would be advantageous, we are also happy to look at people wanting to gain experience in this area providing they have knowledge of UK financial regulations, charity governance and compliance within housing providers. This is a leadership role so we are looking for a strong strategic thinker, someone inspiring, and a person who can lead the team and foster a culture of collaboration and excellence. Passion for the cause is key we are looking for an individual who will rise to the challenge of ensuring HNHA continues to change lives across the region. Why HNHA? Not only does HNHA care deeply for the people it serves in the community, but it also provides a wonderfully supportive working culture. Spending even a short time at the residential homes, or with the staff team, shows you what a special place this truly is. Following a successful restructure, this is a hugely exciting time to join the charity as they embark on the next phase of their journey. Benefits include: Health insurance from WPA 3 X Life cover with company pension Paid massages 1-to-1 Support Sessions: Fully paid and tailored for your personal growth. Long Service Awards: Celebrate milestones with rewards. Annual staff awards evening Events for Staff & Families: Regular gatherings to foster connection and fun. Access to Blue Light card Free on-site car park Free meals on shift as well as tea, coffee and water Nearby station and buses for commuting. The role will be hybrid with the option to work flexibly from home and The Cuttings, in Harrogate. To express your interest, or find out more, please apply directly or contact the team below. Please note that 1st stage interviews will be held on the 7th / 8th October and 2nd stage on Tuesday 14th October 2025. Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen, Charlie or Leanne who will be happy to advise on this. Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way. Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
This exciting role of an Executive Personal Assistant (PA) has opened within Karrek Community. About Us: Karrek Community is a leading care provider dedicated to delivering exceptional care services that support individuals in living independently, safely, and with dignity. Our executive office drives strategic initiatives, oversees operational excellence, and fosters growth in a dynamic and fast-paced environment. Job Summary: We are seeking a highly organized, proactive, and professional Personal Assistant to support the Executive Office. The ideal candidate will thrive under pressure, handle confidential information with discretion, and manage multiple priorities with efficiency and attention to detail. This role is pivotal in ensuring the smooth running of executive operations and requires a flexible, can-do attitude. Key Responsibilities (In summary, further information in job description): Provide high-level administrative and organizational support to the Directors Manage complex calendars, coordinate meetings, and schedule appointments. Prepare reports, presentations, correspondence, and meeting minutes. Liaise with internal departments, external partners on behalf of the executive team. Organise events, and staff engagement activities on behalf of the Directors Handle confidential documents and information with the utmost discretion Support project tracking and follow-ups, ensuring deadlines are met Manage incoming communications and prioritize urgent matters for the executive team Assist in organizing internal and external events, board meetings, and strategic planning sessions Requirements (In summary, further information in job description): : Proven experience as a Personal Assistant, Executive Assistant, or similar role in a fast-paced environment Experience in the healthcare or care services sector is highly desirable Exceptional organizational and multitasking skills Strong written and verbal communication skills High level of discretion and professionalism Ability to work independently and as part of a team Flexibility to adapt to changing priorities and demands Proactive and solution-oriented mindset If becoming the Executive Personal Assistant (PA) to the Directors for Karrek sounds interesting to you and you would like to have an informal chat with one of our Directors, please contact us. (Please only apply if you have the right to work in the UK. We do not offer sponsorship for this or any other role)
Sep 02, 2025
Full time
This exciting role of an Executive Personal Assistant (PA) has opened within Karrek Community. About Us: Karrek Community is a leading care provider dedicated to delivering exceptional care services that support individuals in living independently, safely, and with dignity. Our executive office drives strategic initiatives, oversees operational excellence, and fosters growth in a dynamic and fast-paced environment. Job Summary: We are seeking a highly organized, proactive, and professional Personal Assistant to support the Executive Office. The ideal candidate will thrive under pressure, handle confidential information with discretion, and manage multiple priorities with efficiency and attention to detail. This role is pivotal in ensuring the smooth running of executive operations and requires a flexible, can-do attitude. Key Responsibilities (In summary, further information in job description): Provide high-level administrative and organizational support to the Directors Manage complex calendars, coordinate meetings, and schedule appointments. Prepare reports, presentations, correspondence, and meeting minutes. Liaise with internal departments, external partners on behalf of the executive team. Organise events, and staff engagement activities on behalf of the Directors Handle confidential documents and information with the utmost discretion Support project tracking and follow-ups, ensuring deadlines are met Manage incoming communications and prioritize urgent matters for the executive team Assist in organizing internal and external events, board meetings, and strategic planning sessions Requirements (In summary, further information in job description): : Proven experience as a Personal Assistant, Executive Assistant, or similar role in a fast-paced environment Experience in the healthcare or care services sector is highly desirable Exceptional organizational and multitasking skills Strong written and verbal communication skills High level of discretion and professionalism Ability to work independently and as part of a team Flexibility to adapt to changing priorities and demands Proactive and solution-oriented mindset If becoming the Executive Personal Assistant (PA) to the Directors for Karrek sounds interesting to you and you would like to have an informal chat with one of our Directors, please contact us. (Please only apply if you have the right to work in the UK. We do not offer sponsorship for this or any other role)
The role: As a Billing Team Leader, you will have an integral part to play in managing a team of invoice validators, ensuring billing data accuracy and completeness, and that the correct bills are paid on time. Main Duties & Responsibilities: Leadership Lead the Billing team, fostering a high-performance culture. Set goals for the team that align with the Consultancy and wider ZTP goals. Conduct 121s and performance reviews. Coach and develop team members, promoting professional growth and ensuring high performance standards. Support the team with improving accuracy, efficiency and attention to detail. Support in the development and maintenance of training materials. Effectively manage resource allocation, workload distribution, and project assignments to optimise team productivity and client satisfaction. Responsible for escalated queries, or complex validation. Serve as the point of contact for the billing team when the Billing Team Manager is on leave or unavailable. Manage the team to deliver all their KPIs and SLAs. Conduct regular team meetings to communicate updates, resolve issues, and share best practices. Assist the Billing Team Manager in fostering an efficient and collaborative team culture across the whole Billing team. Invoice Validation Oversee the effective obtaining bills from supplier portals, emails, over the phone, and other sources. Project manage the team to work with our suppliers to ensure that all meters are moved onto EDI. Perform accurate and timely validation of both EDI and paper bills for all suppliers and utility types, including gas, electricity, water, heat, MOP, and other commodities. Ensure PDF copy bills are uploaded as required by client. Identify and resolve invoice validation discrepancies with suppliers and see through to resolution. Work with our internal teams to ensure our internal systems are updated with accurate information / data to maintain accuracy Investigate and respond to any internal, client, supplier and third-party queries through to completion. Review and update tasks. Reporting Payment files issued on the agreed day. Updating and issuing of clients reports, in accordance with SLA s. Responsibility for the consistent reporting of missing bills and dispute reports in the agreed format, which are provided to suppliers, internal stakeholders and clients. Support the Billing Team Manager with the regular and consistent internal and external KPI/SLA reporting. Quality Assurance Implement of robust quality assurance measures to ensure consistently high standards of service and product excellence. Conduct quality checks on completed validations to ensure accuracy and compliance with standards. Complete periodic audits of the validation process and implement corrective actions as necessary. Continuous Improvement Drive innovation in the teams processes, leveraging our software. Spot inefficiencies with systems and processes and suggest changes or developments Drive operational efficiency and effectiveness across the team, optimising processes, systems, and resources to maximise productivity and minimise costs. Stay updated with industry developments, to ensure that the ZTP systems and products are being developed to meet our clients requirements. Collaboration, Stakeholder Engagement & Relationship Management Develop and maintain strong relationships with energy suppliers to enable the effective delivery of contracted services. Attend client meetings as required. Work closely with the account management teams to ensure client satisfaction and retention. Collaborate with our internal teams to ensure our internal systems are updated with accurate information / data to maintain accuracy. Work closely with the account management teams to ensure client satisfaction and retention. Collaborate with the Services teams (debt, accruals, recharging) to support in the effective delivery of these ZTP services. Person Specification: First of foremost, we are seeking someone who is driven and proactive, that comes from the Energy Industry and has prevous experience in a team leader position. Experience Required: 3+ years experience in an Energy Consultancy / Bill Validation, including knowledge of bill validation software. Min. 1 years experience leading a team. Essential: Strong understanding of the energy industry. Excellent understanding of the bill validation process, and all elements of a utility bill. Good knowledge of Microsoft packages (Outlook, Teams, Sharepoint, Onenote). Intermediate Excel, such as pivot tables, lookups, concatenate. Desired: Energy brokerage/consultancy experience Advanced excel skills Power BI Skills Required: Excellent leadership and people management skills. Strong analytical and problem-solving abilities. Strong negotiation and contract management skills. Excellent communication and presentation skills, with the ability to explain complex concepts to non-experts. High degree of accuracy and excellent attention to detail. Strong analytical and problem-solving abilities. Build and manage interpersonal relationships at all levels Emotional intelligence Strong communication skills, both written and verbal. Excellent quantitative and analytical skills. Proactive and think outside the box Works well under pressure Critical thinking and problem-solving Strategic thinking Excellent organizational skills, attention to detail and time management Ability to work in a fast-paced and dynamic environment, managing multiple tasks and priorities effectively. Other Characteristics: Personal style that is in line with the ZTP culture, values and behaviours Act as a brand ambassador and communicate respectfully and effectively with all stakeholders across the business Structured problem solving, analysis & methodical mindset Self-motivated individual with initiative to prioritize workloads and tasks Commercial awareness Patient Creative Manage multiple projects at the same time High degree of independent judgement Resilience and adaptable to change Positive attitude ZTP Company Benefits: Competitive Compensation Package. 25 Days Annual Leave plus UK Public Holidays. Vision Reimbursement. Flu Vaccine Reimbursement. EAP. Nursey & Childcare Salary Sacrifice Scheme. Pension. Family Friendly Policies. Remote Working. Flexible Working Options. We Work Office Membership. Quarterly Team Get Togethers. Recognition Scheme. Referral Scheme. 1 Day Paid for Volunteering to Support Local Community. Home Office Set Up. Learning & Development Opportunities. Career Pathways & Promotion Opportunities.
Sep 02, 2025
Full time
The role: As a Billing Team Leader, you will have an integral part to play in managing a team of invoice validators, ensuring billing data accuracy and completeness, and that the correct bills are paid on time. Main Duties & Responsibilities: Leadership Lead the Billing team, fostering a high-performance culture. Set goals for the team that align with the Consultancy and wider ZTP goals. Conduct 121s and performance reviews. Coach and develop team members, promoting professional growth and ensuring high performance standards. Support the team with improving accuracy, efficiency and attention to detail. Support in the development and maintenance of training materials. Effectively manage resource allocation, workload distribution, and project assignments to optimise team productivity and client satisfaction. Responsible for escalated queries, or complex validation. Serve as the point of contact for the billing team when the Billing Team Manager is on leave or unavailable. Manage the team to deliver all their KPIs and SLAs. Conduct regular team meetings to communicate updates, resolve issues, and share best practices. Assist the Billing Team Manager in fostering an efficient and collaborative team culture across the whole Billing team. Invoice Validation Oversee the effective obtaining bills from supplier portals, emails, over the phone, and other sources. Project manage the team to work with our suppliers to ensure that all meters are moved onto EDI. Perform accurate and timely validation of both EDI and paper bills for all suppliers and utility types, including gas, electricity, water, heat, MOP, and other commodities. Ensure PDF copy bills are uploaded as required by client. Identify and resolve invoice validation discrepancies with suppliers and see through to resolution. Work with our internal teams to ensure our internal systems are updated with accurate information / data to maintain accuracy Investigate and respond to any internal, client, supplier and third-party queries through to completion. Review and update tasks. Reporting Payment files issued on the agreed day. Updating and issuing of clients reports, in accordance with SLA s. Responsibility for the consistent reporting of missing bills and dispute reports in the agreed format, which are provided to suppliers, internal stakeholders and clients. Support the Billing Team Manager with the regular and consistent internal and external KPI/SLA reporting. Quality Assurance Implement of robust quality assurance measures to ensure consistently high standards of service and product excellence. Conduct quality checks on completed validations to ensure accuracy and compliance with standards. Complete periodic audits of the validation process and implement corrective actions as necessary. Continuous Improvement Drive innovation in the teams processes, leveraging our software. Spot inefficiencies with systems and processes and suggest changes or developments Drive operational efficiency and effectiveness across the team, optimising processes, systems, and resources to maximise productivity and minimise costs. Stay updated with industry developments, to ensure that the ZTP systems and products are being developed to meet our clients requirements. Collaboration, Stakeholder Engagement & Relationship Management Develop and maintain strong relationships with energy suppliers to enable the effective delivery of contracted services. Attend client meetings as required. Work closely with the account management teams to ensure client satisfaction and retention. Collaborate with our internal teams to ensure our internal systems are updated with accurate information / data to maintain accuracy. Work closely with the account management teams to ensure client satisfaction and retention. Collaborate with the Services teams (debt, accruals, recharging) to support in the effective delivery of these ZTP services. Person Specification: First of foremost, we are seeking someone who is driven and proactive, that comes from the Energy Industry and has prevous experience in a team leader position. Experience Required: 3+ years experience in an Energy Consultancy / Bill Validation, including knowledge of bill validation software. Min. 1 years experience leading a team. Essential: Strong understanding of the energy industry. Excellent understanding of the bill validation process, and all elements of a utility bill. Good knowledge of Microsoft packages (Outlook, Teams, Sharepoint, Onenote). Intermediate Excel, such as pivot tables, lookups, concatenate. Desired: Energy brokerage/consultancy experience Advanced excel skills Power BI Skills Required: Excellent leadership and people management skills. Strong analytical and problem-solving abilities. Strong negotiation and contract management skills. Excellent communication and presentation skills, with the ability to explain complex concepts to non-experts. High degree of accuracy and excellent attention to detail. Strong analytical and problem-solving abilities. Build and manage interpersonal relationships at all levels Emotional intelligence Strong communication skills, both written and verbal. Excellent quantitative and analytical skills. Proactive and think outside the box Works well under pressure Critical thinking and problem-solving Strategic thinking Excellent organizational skills, attention to detail and time management Ability to work in a fast-paced and dynamic environment, managing multiple tasks and priorities effectively. Other Characteristics: Personal style that is in line with the ZTP culture, values and behaviours Act as a brand ambassador and communicate respectfully and effectively with all stakeholders across the business Structured problem solving, analysis & methodical mindset Self-motivated individual with initiative to prioritize workloads and tasks Commercial awareness Patient Creative Manage multiple projects at the same time High degree of independent judgement Resilience and adaptable to change Positive attitude ZTP Company Benefits: Competitive Compensation Package. 25 Days Annual Leave plus UK Public Holidays. Vision Reimbursement. Flu Vaccine Reimbursement. EAP. Nursey & Childcare Salary Sacrifice Scheme. Pension. Family Friendly Policies. Remote Working. Flexible Working Options. We Work Office Membership. Quarterly Team Get Togethers. Recognition Scheme. Referral Scheme. 1 Day Paid for Volunteering to Support Local Community. Home Office Set Up. Learning & Development Opportunities. Career Pathways & Promotion Opportunities.
Description Our local government clients are recruiting an Energy and Sustainability Officer. This is an exciting opportunity to make a tangible impact on our community by delivering key housing energy and sustainability projects across the housing stock. You will play a vital role in improving the long-term energy efficiency of our homes, contributing to better air quality, and helping residents live more sustainably. Your Key Responsibilities will include: As an Energy and Sustainability Officer, you will be responsible for providing strategic advice, researching, and monitoring energy efficiency and sustainability initiatives, which will be a key part of our mission to create a greener Environment. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. Degree in Environmental Science or a building-related field, or equivalent experience. Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage. Extensive technical knowledge and understanding of energy efficiency and sustainability standards, legislation, and best practices as they relate to domestic housing. Experience in developing technical specifications is required, and experience in project management is desirable. Ability to prepare technical briefs and specifications, analyse data, and build positive working partnerships. You must be able to work under pressure to meet tight deadlines. Proven experience in Domestic, Non-Domestic and Public Building Energy Assessment. Strong experience in working on energy management and carbon reduction. Experience in the delivery, monitoring and performance management of energy and carbon reduction projects. Experience in using the Systems Link Energy Manager Database software. Effective communication, both oral and written. Experience in using price books and Schedules of rates to provide budgetary information. This role requires the flexibility to attend evening meetings when necessary. Essential Compliance Requirements 3 Years References Standard DBS level is required A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process. Diamond Blaque Group, a leading provider in the public sector, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
Sep 02, 2025
Contractor
Description Our local government clients are recruiting an Energy and Sustainability Officer. This is an exciting opportunity to make a tangible impact on our community by delivering key housing energy and sustainability projects across the housing stock. You will play a vital role in improving the long-term energy efficiency of our homes, contributing to better air quality, and helping residents live more sustainably. Your Key Responsibilities will include: As an Energy and Sustainability Officer, you will be responsible for providing strategic advice, researching, and monitoring energy efficiency and sustainability initiatives, which will be a key part of our mission to create a greener Environment. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. Degree in Environmental Science or a building-related field, or equivalent experience. Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage. Extensive technical knowledge and understanding of energy efficiency and sustainability standards, legislation, and best practices as they relate to domestic housing. Experience in developing technical specifications is required, and experience in project management is desirable. Ability to prepare technical briefs and specifications, analyse data, and build positive working partnerships. You must be able to work under pressure to meet tight deadlines. Proven experience in Domestic, Non-Domestic and Public Building Energy Assessment. Strong experience in working on energy management and carbon reduction. Experience in the delivery, monitoring and performance management of energy and carbon reduction projects. Experience in using the Systems Link Energy Manager Database software. Effective communication, both oral and written. Experience in using price books and Schedules of rates to provide budgetary information. This role requires the flexibility to attend evening meetings when necessary. Essential Compliance Requirements 3 Years References Standard DBS level is required A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process. Diamond Blaque Group, a leading provider in the public sector, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
Private Client Tax Advisory Senior Manager/Director opportunity in Nottingham Your new company This leading firm with an enviable client base and strong East Midlands presence require a Senior Manager or Director to join their fast-growing Private Client tax team based in their Nottingham Office. Your new role As the Senior Manager/Director, you will take ownership of delivering high-quality personal tax advisory services within a forward-thinking and client-focused practice. You'll lead engagements for an impressive portfolio-including high-net-worth individuals, entrepreneurs, shareholders, and internationally mobile clients-while actively shaping the firm's offerings in a competitive advisory landscape. The role calls for strategic thinking and strong technical knowledge to address complex tax matters, particularly in collaboration with their Corporate Finance team during transactional work. You'll be instrumental in cultivating enduring client relationships, identifying growth opportunities, and nurturing junior talent within the team. Commercial acumen, sound project management, and rigorous control of financial performance will be key as you drive value and excellence across your client portfolio. What you'll need to succeed As a qualified tax professional (ACA, ACCA, CTA or equivalent), you'll bring strong expertise in personal tax, including shareholder planning, key reliefs like BADR and BPR, and international matters. Your success stems from commercial insight and long-standing client relationships. You will be a self-starter with a collaborative mindset, you'll drive growth, energise the team, and deliver exceptional service. What you'll get in return You'll be rewarded with a market-leading remuneration and benefits package, alongside the chance to be part of a high-performing, professional team. This role offers genuine long-term career progression in a supportive environment where your development is actively encouraged. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 01, 2025
Full time
Private Client Tax Advisory Senior Manager/Director opportunity in Nottingham Your new company This leading firm with an enviable client base and strong East Midlands presence require a Senior Manager or Director to join their fast-growing Private Client tax team based in their Nottingham Office. Your new role As the Senior Manager/Director, you will take ownership of delivering high-quality personal tax advisory services within a forward-thinking and client-focused practice. You'll lead engagements for an impressive portfolio-including high-net-worth individuals, entrepreneurs, shareholders, and internationally mobile clients-while actively shaping the firm's offerings in a competitive advisory landscape. The role calls for strategic thinking and strong technical knowledge to address complex tax matters, particularly in collaboration with their Corporate Finance team during transactional work. You'll be instrumental in cultivating enduring client relationships, identifying growth opportunities, and nurturing junior talent within the team. Commercial acumen, sound project management, and rigorous control of financial performance will be key as you drive value and excellence across your client portfolio. What you'll need to succeed As a qualified tax professional (ACA, ACCA, CTA or equivalent), you'll bring strong expertise in personal tax, including shareholder planning, key reliefs like BADR and BPR, and international matters. Your success stems from commercial insight and long-standing client relationships. You will be a self-starter with a collaborative mindset, you'll drive growth, energise the team, and deliver exceptional service. What you'll get in return You'll be rewarded with a market-leading remuneration and benefits package, alongside the chance to be part of a high-performing, professional team. This role offers genuine long-term career progression in a supportive environment where your development is actively encouraged. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
