About CoppaFeel! CoppaFeel! are the UK s only youth focused breast cancer awareness charity, and we re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves. We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives. Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn t continue to happen. The Role As Head of Finance and Contracts, you ll oversee all aspects of financial management and contractual compliance across the charity. This is a hands-on role where you ll be responsible for managing and developing our small finance team, while also leading on budgeting, funder reporting and forecasting. Alongside this, you ll oversee the organisation s contracts ensuring we re operating in line with best practice and regulatory requirements. This is a hybrid role, with the expectation that you will attend the London office 2 days per week. . Duties and Responsibilities Leadership & Team Management Line manage the Finance Officer and Finance Assistant, providing guidance, support, and performance oversight. Actively participate in Leadership Team meetings, contributing to the development and achievement of strategic objectives. Support the development of the team structure, driving delivery, accountability, and continuous improvement. Provide data-driven insights and strategic recommendations to inform long-term decision-making and business growth. Financial Strategy & Reporting Lead the annual budgeting and reforecasting process, ensuring alignment with strategic priorities. Oversee monthly management accounts; meet regularly with Heads of Department to monitor spend and evaluate impact. Support with the preparation draft statutory accounts and coordinate audit queries. Conduct financial analysis, working with HoDs to assess ROI across key projects and income streams. Operational Finance Manage VAT returns, ensuring compliance with Assess risk mitigation approaches to balance financial safeguarding with delivery of organisational objectives. Oversee monthly payroll processing in partnership with the payroll agent and resolve payroll queries. Ensure the overall smooth running of day to day finances, and finance policy adoption/ adherence. Reviewing and maintaining Cashflow and working capital documents. Funding & Grants Provide financial oversight and input for grant and corporate funding applications. Governance & Legal Oversight Attend Finance Committee meetings when necessary and support preparation of required reporting materials. Work closely with the Director of Operations and legal advisers to review contracts for grants, fundraising licenses, or procurement particularly where risk or value is high. Oversee supplier, corporate partnership and grant contracts, where highly complex working with solicitors for advice Develop, implement, and maintain financial policies and procedures to ensure robust internal controls. Stay informed on changes to relevant financial, legal, and regulatory requirements affecting the charity sector. Skills, Experience and Qualifications Essential Proven experience in charity finance, including budgeting, financial reporting, and regulatory compliance. Demonstrated ability to lead and manage teams effectively. Strong knowledge of UK charity and company law. Ability to communicate complex financial information clearly to non-financial stakeholders. Experience in managing or coordinating audits, payroll processes, and implementing robust financial controls. High level of integrity, accountability, and strong attention to detail. Strong technical proficiency in financial systems and data analysis tools (e.g., Excel, accounting software). Desirable Understanding of impact and ROI evaluation in a charity context. Experience supporting funding applications, particularly for grants and corporate partnerships. Experience working in a small charity environment, and creating new systems or processes. Application information Applications will close on 29th September 2025 with the aim to commence shortlisting test as applications come in and interviews on W/C 6th October. CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date. Main Benefits and Terms & Conditions Annual Leave entitlement - 22 days and 3 days off at Christmas + public holidays, a day off for your birthday and for Kris cancerversary. Benefits Wellbeing fund Employee Assistance Programme Access to Self Space training and 1:1 therapy Core working hours 10am - 4pm Enhanced Maternity and Paternity Leave Flex Friday; every other Friday off, with the flexibility of being available in the case of emergencies Equality, Diversity, and Inclusion At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity. We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity. While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work. We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
Sep 04, 2025
Full time
About CoppaFeel! CoppaFeel! are the UK s only youth focused breast cancer awareness charity, and we re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves. We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives. Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn t continue to happen. The Role As Head of Finance and Contracts, you ll oversee all aspects of financial management and contractual compliance across the charity. This is a hands-on role where you ll be responsible for managing and developing our small finance team, while also leading on budgeting, funder reporting and forecasting. Alongside this, you ll oversee the organisation s contracts ensuring we re operating in line with best practice and regulatory requirements. This is a hybrid role, with the expectation that you will attend the London office 2 days per week. . Duties and Responsibilities Leadership & Team Management Line manage the Finance Officer and Finance Assistant, providing guidance, support, and performance oversight. Actively participate in Leadership Team meetings, contributing to the development and achievement of strategic objectives. Support the development of the team structure, driving delivery, accountability, and continuous improvement. Provide data-driven insights and strategic recommendations to inform long-term decision-making and business growth. Financial Strategy & Reporting Lead the annual budgeting and reforecasting process, ensuring alignment with strategic priorities. Oversee monthly management accounts; meet regularly with Heads of Department to monitor spend and evaluate impact. Support with the preparation draft statutory accounts and coordinate audit queries. Conduct financial analysis, working with HoDs to assess ROI across key projects and income streams. Operational Finance Manage VAT returns, ensuring compliance with Assess risk mitigation approaches to balance financial safeguarding with delivery of organisational objectives. Oversee monthly payroll processing in partnership with the payroll agent and resolve payroll queries. Ensure the overall smooth running of day to day finances, and finance policy adoption/ adherence. Reviewing and maintaining Cashflow and working capital documents. Funding & Grants Provide financial oversight and input for grant and corporate funding applications. Governance & Legal Oversight Attend Finance Committee meetings when necessary and support preparation of required reporting materials. Work closely with the Director of Operations and legal advisers to review contracts for grants, fundraising licenses, or procurement particularly where risk or value is high. Oversee supplier, corporate partnership and grant contracts, where highly complex working with solicitors for advice Develop, implement, and maintain financial policies and procedures to ensure robust internal controls. Stay informed on changes to relevant financial, legal, and regulatory requirements affecting the charity sector. Skills, Experience and Qualifications Essential Proven experience in charity finance, including budgeting, financial reporting, and regulatory compliance. Demonstrated ability to lead and manage teams effectively. Strong knowledge of UK charity and company law. Ability to communicate complex financial information clearly to non-financial stakeholders. Experience in managing or coordinating audits, payroll processes, and implementing robust financial controls. High level of integrity, accountability, and strong attention to detail. Strong technical proficiency in financial systems and data analysis tools (e.g., Excel, accounting software). Desirable Understanding of impact and ROI evaluation in a charity context. Experience supporting funding applications, particularly for grants and corporate partnerships. Experience working in a small charity environment, and creating new systems or processes. Application information Applications will close on 29th September 2025 with the aim to commence shortlisting test as applications come in and interviews on W/C 6th October. CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date. Main Benefits and Terms & Conditions Annual Leave entitlement - 22 days and 3 days off at Christmas + public holidays, a day off for your birthday and for Kris cancerversary. Benefits Wellbeing fund Employee Assistance Programme Access to Self Space training and 1:1 therapy Core working hours 10am - 4pm Enhanced Maternity and Paternity Leave Flex Friday; every other Friday off, with the flexibility of being available in the case of emergencies Equality, Diversity, and Inclusion At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity. We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity. While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work. We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
The Digital Inclusion Manager will play a pivotal role in supporting the Black Country s vision - of creating a region where people of all ages, abilities, and backgrounds can be active, move more, and enjoy sport - through maximising the use of digital connectivity to realise health, wellbeing and community benefits. This role aims to increase a range of opportunities for local people to be active & move more, through implementing the Physical Activity Digital Inclusion strategy to address user needs, develop digital literacy and confidence through training and support, and collaborate with other sectors to create inclusive digital services and opportunities. Main Duties 1. As the Digital Inclusion Manager, you will develop and manage an implementation plan which reflects the desired outcomes of Active Black Country s Physical Activity Digital Strategy. 2. Work with the place partners across the 4 Black Country local authority areas and Active Black Country to develop a comprehensive understanding of the digital landscape across the Black Country. 3. Develop effective working relationships with a breadth of partners and organisations to support integration across digital platforms and systems to connect, maximise resources and influence across the Black Country. 4. Be the lead advocate for the Black Country Moving digital platform as a resource for stakeholders and community organisations to promote opportunities for people to be active and access high quality CPD & training. 5. Work closely with Active Black Country s Active Communities Strategic Lead to oversee the work of the Community Engagement Officers and work closely with partners to build capacity across community organisations to become confident and capable in using digital tools that make it easier for residents to access physical activity opportunities. 6. Sustain an inclusive and accessible open data Black Country Moving Platform that promotes a diverse range of activities, services, training and CPD. 7. Ensure the Black Country Moving platform remains accessible, user friendly and responsive to community and partners needs. 8. Co-ordinate and chair project steering group meetings and produce reports for partners and appropriate governance requirements. Including ABC Strategic investment Committee. 9. Working with the support of the ABC Strategic Lead for Impact, ensure monitoring, evaluation and learning is captured and applied to help us fulfil organisational and place ambitions. 10. Work with the Active Black Country Strategic Communications Lead to share case studies and good news stories. 11. Under the Director of Partnerships manage the digital inclusion budget, ensuring accurate financial management and reporting. 12. Ensuring compliance at all times with contract management, procurement and finance procedures. 13. To be responsible and take reasonable care for the Health, Safety and Welfare of self and other employees and the public in accordance with Health and Safety Legislation and company procedures. 14. Adhere to the Data Protection Act at all times. Confidentiality must be maintained at all times. 15. To adhere to all relevant Active Black Country Limited policies and procedures at all times. 16. Undertake such other duties as may be appropriate. Person Specification 1. Able to work as a trusted partner and build strong, effective, and valued relationships across a wide range of people and organisations. 2. Visibly values and promotes co-design and can bring people together to jointly create innovative ideas and practice. 3. Skilled in building trust and long-term relationships across sectors especially with local partners, community-based organisations, local authorities and charities. 4. Proven experience of leading digital projects, employment and skills programmes or related work and a willingness to maintain contemporary knowledge of digital trends. 5. Demonstrates professional, voluntary, or lived experience of communities most marginalised or under-represented in being active. Has knowledge and understanding of the barriers to activity. Can articulate, demonstrate, or evidence the valuable role that physical activity and sport can contribute to health, environmental & socio-economic outcomes. 6. Strong understanding of digital technologies (cloud platforms, data analytics, data integration, open data) 7. Demonstrable expertise in building a culture of continuous improvement and reflective practice, by supporting teams to ask effective questions, use data wisely, and apply learning practically. 8. Able to work with complexity and influence and advocate for learning beyond programme delivery. 9. Can effectively prioritise and set and meet objectives within deadlines and planned goals. 10. Can demonstrate a quality of thought disseminating data, insight and trends translating it into meaningful action and decision making. 11. Strong written and verbal skills, able to distil learning clearly for different audiences, including communities, partners, and funders. 12. A self-starter who shows skills in agile and adaptive working proving they can respond quickly, work flexibly and navigate through fast-paced, changing, complex and uncertain environments.
Sep 04, 2025
Full time
The Digital Inclusion Manager will play a pivotal role in supporting the Black Country s vision - of creating a region where people of all ages, abilities, and backgrounds can be active, move more, and enjoy sport - through maximising the use of digital connectivity to realise health, wellbeing and community benefits. This role aims to increase a range of opportunities for local people to be active & move more, through implementing the Physical Activity Digital Inclusion strategy to address user needs, develop digital literacy and confidence through training and support, and collaborate with other sectors to create inclusive digital services and opportunities. Main Duties 1. As the Digital Inclusion Manager, you will develop and manage an implementation plan which reflects the desired outcomes of Active Black Country s Physical Activity Digital Strategy. 2. Work with the place partners across the 4 Black Country local authority areas and Active Black Country to develop a comprehensive understanding of the digital landscape across the Black Country. 3. Develop effective working relationships with a breadth of partners and organisations to support integration across digital platforms and systems to connect, maximise resources and influence across the Black Country. 4. Be the lead advocate for the Black Country Moving digital platform as a resource for stakeholders and community organisations to promote opportunities for people to be active and access high quality CPD & training. 5. Work closely with Active Black Country s Active Communities Strategic Lead to oversee the work of the Community Engagement Officers and work closely with partners to build capacity across community organisations to become confident and capable in using digital tools that make it easier for residents to access physical activity opportunities. 6. Sustain an inclusive and accessible open data Black Country Moving Platform that promotes a diverse range of activities, services, training and CPD. 7. Ensure the Black Country Moving platform remains accessible, user friendly and responsive to community and partners needs. 8. Co-ordinate and chair project steering group meetings and produce reports for partners and appropriate governance requirements. Including ABC Strategic investment Committee. 9. Working with the support of the ABC Strategic Lead for Impact, ensure monitoring, evaluation and learning is captured and applied to help us fulfil organisational and place ambitions. 10. Work with the Active Black Country Strategic Communications Lead to share case studies and good news stories. 11. Under the Director of Partnerships manage the digital inclusion budget, ensuring accurate financial management and reporting. 12. Ensuring compliance at all times with contract management, procurement and finance procedures. 13. To be responsible and take reasonable care for the Health, Safety and Welfare of self and other employees and the public in accordance with Health and Safety Legislation and company procedures. 14. Adhere to the Data Protection Act at all times. Confidentiality must be maintained at all times. 15. To adhere to all relevant Active Black Country Limited policies and procedures at all times. 16. Undertake such other duties as may be appropriate. Person Specification 1. Able to work as a trusted partner and build strong, effective, and valued relationships across a wide range of people and organisations. 2. Visibly values and promotes co-design and can bring people together to jointly create innovative ideas and practice. 3. Skilled in building trust and long-term relationships across sectors especially with local partners, community-based organisations, local authorities and charities. 4. Proven experience of leading digital projects, employment and skills programmes or related work and a willingness to maintain contemporary knowledge of digital trends. 5. Demonstrates professional, voluntary, or lived experience of communities most marginalised or under-represented in being active. Has knowledge and understanding of the barriers to activity. Can articulate, demonstrate, or evidence the valuable role that physical activity and sport can contribute to health, environmental & socio-economic outcomes. 6. Strong understanding of digital technologies (cloud platforms, data analytics, data integration, open data) 7. Demonstrable expertise in building a culture of continuous improvement and reflective practice, by supporting teams to ask effective questions, use data wisely, and apply learning practically. 8. Able to work with complexity and influence and advocate for learning beyond programme delivery. 9. Can effectively prioritise and set and meet objectives within deadlines and planned goals. 10. Can demonstrate a quality of thought disseminating data, insight and trends translating it into meaningful action and decision making. 11. Strong written and verbal skills, able to distil learning clearly for different audiences, including communities, partners, and funders. 12. A self-starter who shows skills in agile and adaptive working proving they can respond quickly, work flexibly and navigate through fast-paced, changing, complex and uncertain environments.
Performance and Data Manager Adecco - Housing are delighted to be assisting a housing provider to recruit a Performance and Data Manager who will be responsible for managing performance information systems , including the analysis of service performance data . The role oversees data collection, data integrity, & the triangulation of data to produce in-depth insights. This includes preparing reports for the Executive and Senior Management Team, the Board, Committees, and for statutory submissions. Location: London - Head Office (with regular travel to local housing centres) Grade/Salary: 44,408 - 49,972 Direct Reports: None Contract Type: Permanent / Full-Time (35 hours per week) Key Responsibilities 1. Performance Management Monitor and analyse service performance through KPIs, identifying trends and benchmarking against comparable housing providers. Maintain up-to-date knowledge of performance requirements for key areas of business activity. Produce performance reports for the Executive and Senior Management Team, working with Heads of Service to track improvement plans and support understanding of achievements and risks, identifying areas for improvement. 2. Partnership Working Maintain effective working relationships with colleagues, professional peers, and service users. Identify appropriate peer groups and comparative data sources to enable the Board and Committees to assess performance. Collaborate with internal stakeholders to communicate performance findings and learning outcomes and supporting colleagues in understanding and using organisational data effectively. Ensure sensitivity to the diverse needs of the communities served, applying the organisation's equal opportunity principles. 3. Data Management Develop and oversee data management systems across the organisation. Carry out spot audits of tenant-facing services to test data integrity. Provide accurate data and insight to support service reviews and decision-making. Present data in accessible, clear formats for colleagues, Board members, and Committees. Triangulate data from multiple sources to identify patterns and outcomes, producing deep-dive analysis where required. Address data inconsistencies in liaison with IT and relevant teams. Act as the Data Protection Officer, ensuring compliance with data protection and privacy legislation. 4. Continuous Improvement Attend relevant conferences and good practice forums. Support Heads of Service in setting ambitious yet achievable targets that reflect a commitment to service improvement. Use resident feedback and data analysis to inform performance targets and improvement plans. Lead or support ad hoc insight projects to identify opportunities, risks, and improvements. 5. Regulatory Compliance Ensure targets align with regulatory expectations, Ombudsman recommendations, and statutory requirements. Embed recognised good practice in all performance and reporting activities. Person Specification Education & Qualifications Good standard of education (GCSEs or equivalent). Evidence of continued professional development Desirable: Management qualification (e.g., ILM Level 5+). Experience Proven track record in improving service delivery. Experience presenting data in clear, visual formats and identifying trends. Experience analysing data to drive service improvement and background in not-for-profit, public sector, or regulated services. Knowledge & Skills Excellent interpersonal and communication skills. Strong data analysis and reporting abilities. Organised, with strong problem-solving and decision-making skills. Proficient in IT systems, including CRM, telephony, and Office 365. Able to work across multiple sites. At Adecco Housing , we specialise in social housing recruitment and are proud to partner with organisations committed to inclusive practice, community impact, and service excellence. We welcome applications from people of all backgrounds and can support reasonable adjustments through the hiring process. Don't miss out on this fantastic opportunity to join our team as a Performance & Data Manager click 'Apply' now!
Sep 04, 2025
Full time
Performance and Data Manager Adecco - Housing are delighted to be assisting a housing provider to recruit a Performance and Data Manager who will be responsible for managing performance information systems , including the analysis of service performance data . The role oversees data collection, data integrity, & the triangulation of data to produce in-depth insights. This includes preparing reports for the Executive and Senior Management Team, the Board, Committees, and for statutory submissions. Location: London - Head Office (with regular travel to local housing centres) Grade/Salary: 44,408 - 49,972 Direct Reports: None Contract Type: Permanent / Full-Time (35 hours per week) Key Responsibilities 1. Performance Management Monitor and analyse service performance through KPIs, identifying trends and benchmarking against comparable housing providers. Maintain up-to-date knowledge of performance requirements for key areas of business activity. Produce performance reports for the Executive and Senior Management Team, working with Heads of Service to track improvement plans and support understanding of achievements and risks, identifying areas for improvement. 2. Partnership Working Maintain effective working relationships with colleagues, professional peers, and service users. Identify appropriate peer groups and comparative data sources to enable the Board and Committees to assess performance. Collaborate with internal stakeholders to communicate performance findings and learning outcomes and supporting colleagues in understanding and using organisational data effectively. Ensure sensitivity to the diverse needs of the communities served, applying the organisation's equal opportunity principles. 3. Data Management Develop and oversee data management systems across the organisation. Carry out spot audits of tenant-facing services to test data integrity. Provide accurate data and insight to support service reviews and decision-making. Present data in accessible, clear formats for colleagues, Board members, and Committees. Triangulate data from multiple sources to identify patterns and outcomes, producing deep-dive analysis where required. Address data inconsistencies in liaison with IT and relevant teams. Act as the Data Protection Officer, ensuring compliance with data protection and privacy legislation. 4. Continuous Improvement Attend relevant conferences and good practice forums. Support Heads of Service in setting ambitious yet achievable targets that reflect a commitment to service improvement. Use resident feedback and data analysis to inform performance targets and improvement plans. Lead or support ad hoc insight projects to identify opportunities, risks, and improvements. 5. Regulatory Compliance Ensure targets align with regulatory expectations, Ombudsman recommendations, and statutory requirements. Embed recognised good practice in all performance and reporting activities. Person Specification Education & Qualifications Good standard of education (GCSEs or equivalent). Evidence of continued professional development Desirable: Management qualification (e.g., ILM Level 5+). Experience Proven track record in improving service delivery. Experience presenting data in clear, visual formats and identifying trends. Experience analysing data to drive service improvement and background in not-for-profit, public sector, or regulated services. Knowledge & Skills Excellent interpersonal and communication skills. Strong data analysis and reporting abilities. Organised, with strong problem-solving and decision-making skills. Proficient in IT systems, including CRM, telephony, and Office 365. Able to work across multiple sites. At Adecco Housing , we specialise in social housing recruitment and are proud to partner with organisations committed to inclusive practice, community impact, and service excellence. We welcome applications from people of all backgrounds and can support reasonable adjustments through the hiring process. Don't miss out on this fantastic opportunity to join our team as a Performance & Data Manager click 'Apply' now!
Generous Giving Manager Canterbury, Kent £36,397 pa plus excellent benefits 35 hours per week The Generous Giving Manager is a very exciting and influential role at the Diocese, as you will build on the strong and energetic foundations within our two-person Generous Giving Team to strengthen the financial sustainability of local churches by encouraging generosity in time, talents and financial giving. Working closely with deaneries, parishes and their leadership teams, you will identify local challenges and opportunities for generous giving, sharing innovative giving practices to help parishes and deaneries develop creative and effective ways to resource their mission. Communicating clearly and inspiringly the principles of Christian giving to diverse audiences, you will keep up to date with National Church resources, promoting and supporting a wide range of giving methods such as the Parish Giving Scheme (PGS), online and contactless giving. You will also offer guidance to parish officers for resources on giving campaigns, legacies and grant funding. This is an ideal role for someone with a good understanding of church life, a passion for helping local churches thrive, a strong commitment to community engagement and an understanding of generosity grounded in Christian teaching. With demonstrable experience in fundraising or parish ministry, you should bring an awareness of the financial and missional challenges facing churches today, particularly in rural contexts. With an understanding of the Church of England s structures, ethos, and range of traditions, you will have the proven ability to plan, advise on and lead giving or fundraising programmes in a not-for-profit or charitable context. You should also have a clear understanding of the teaching which underpins the Christian principles of giving. Your motivational and collaborative approach across a variety of settings, combined with your outstanding interpersonal skills and natural ability at rapport building will ensure you are able to generate and develop creative, solution-focused ideas, engaging and inspiring individuals and groups, both in person and online. Typically, you will operate during office hours but will need to adjust your working pattern in order to meet with parishes in the evenings and/or occasionally attend their Sunday worship, so the ability to travel to remote locations and work flexibly is a necessity. Canterbury Diocese is the oldest diocese in England, stretching from Maidstone to Thanet, the Isle of Sheppey to the Romney Marsh. We have 350 miles of coastline with historic ports and seaside resorts, alongside rural communities, market towns and commuter-belt urban developments. Affluent areas often sit alongside pockets of major deprivation, offering an exciting and challenging mission context. At the heart of all we do is a vision of transformation for ourselves and our communities: no one can encounter God and remain unchanged. In the Diocese of Canterbury, we want to increasingly become a Christian community transformed through encounter with Christ, growing and overflowing to transform and bless the families, homes and communities we serve: Changed Lives, Changing Lives. Closing date: 28 September 2025, 11.59pm. Interviews: 8 October 2025.
Sep 04, 2025
Full time
Generous Giving Manager Canterbury, Kent £36,397 pa plus excellent benefits 35 hours per week The Generous Giving Manager is a very exciting and influential role at the Diocese, as you will build on the strong and energetic foundations within our two-person Generous Giving Team to strengthen the financial sustainability of local churches by encouraging generosity in time, talents and financial giving. Working closely with deaneries, parishes and their leadership teams, you will identify local challenges and opportunities for generous giving, sharing innovative giving practices to help parishes and deaneries develop creative and effective ways to resource their mission. Communicating clearly and inspiringly the principles of Christian giving to diverse audiences, you will keep up to date with National Church resources, promoting and supporting a wide range of giving methods such as the Parish Giving Scheme (PGS), online and contactless giving. You will also offer guidance to parish officers for resources on giving campaigns, legacies and grant funding. This is an ideal role for someone with a good understanding of church life, a passion for helping local churches thrive, a strong commitment to community engagement and an understanding of generosity grounded in Christian teaching. With demonstrable experience in fundraising or parish ministry, you should bring an awareness of the financial and missional challenges facing churches today, particularly in rural contexts. With an understanding of the Church of England s structures, ethos, and range of traditions, you will have the proven ability to plan, advise on and lead giving or fundraising programmes in a not-for-profit or charitable context. You should also have a clear understanding of the teaching which underpins the Christian principles of giving. Your motivational and collaborative approach across a variety of settings, combined with your outstanding interpersonal skills and natural ability at rapport building will ensure you are able to generate and develop creative, solution-focused ideas, engaging and inspiring individuals and groups, both in person and online. Typically, you will operate during office hours but will need to adjust your working pattern in order to meet with parishes in the evenings and/or occasionally attend their Sunday worship, so the ability to travel to remote locations and work flexibly is a necessity. Canterbury Diocese is the oldest diocese in England, stretching from Maidstone to Thanet, the Isle of Sheppey to the Romney Marsh. We have 350 miles of coastline with historic ports and seaside resorts, alongside rural communities, market towns and commuter-belt urban developments. Affluent areas often sit alongside pockets of major deprivation, offering an exciting and challenging mission context. At the heart of all we do is a vision of transformation for ourselves and our communities: no one can encounter God and remain unchanged. In the Diocese of Canterbury, we want to increasingly become a Christian community transformed through encounter with Christ, growing and overflowing to transform and bless the families, homes and communities we serve: Changed Lives, Changing Lives. Closing date: 28 September 2025, 11.59pm. Interviews: 8 October 2025.
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Strategic Land Contract Type: Permanent - Full Time Job Location: Brentwood, Essex Date Posted: 15.05.2025 We have an exciting opportunity for an Associate Project Director to join our team within Vistry Services Strategic Land, at our Brentwood office and on-site in Chelmsford. As our Associate Project Director, you will be responsible for the ongoing delivery of our flagship project at Beaulieu to completion, responsible for budget control, on-site infrastructure delivery and project management. Additionally, project lead for a number of smaller sites, as well as Technical/Development support for the wider Strategic Land team. The role will suit an experienced Technical/Construction/Development specialist with a history of successfully delivering complex consortium projects at scale, focused on the on-site technical/engineering delivery. This position will report to the Head of Technical. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs to include Maths and English Experience in the provision of strategic infrastructure History of delivery from land acquisition to adoption Experience of financial modelling and budget control An ability to prioritize and delegate as appropriate A general background knowledge in development, civil and project management Excellent knowledge of Section 38, 104 and 278 Adoption Agreements Procuring multi-utility packages and an understanding of statutory service wayleaves and easements An understanding of contract procurement under ICC and NEC forms of contract Excellent communication and project management Strong interpersonal skills to build relationships across all internal and external parties Highly organized, motivated and goal-orientated Full diving licence Desirable Degree in appropriate field Membership of a professional body Confident in their own abilities Can make informed decisions under pressure Ability to see opportunities to value engineer where opportunities arise Working knowledge of Health and Safety best practice Prince 2 Foundation/Practitioner More about the Associate Project Director role Project Lead for a flagship scheme with significant infrastructure delivery and oversight of 2 on-site Project Managers. The delivery of primary infrastructure to serve both internal and external land sales across our portfolio. Taking responsibility for and supporting the cost consultant and contract administrator and working with NEC and ICC forms of contract with a Principal Contractor. Manage, review and maintain the financial viability of each development and ensure technical budgets and cost to completes are forecast and robustly controlled, whilst liaising with the Financial Analysis team feeding into longer term budgets and forecasts. Lead and support a Vistry team where necessary in the delivery, maintenance and adoption of roads, drainage and open spaces. Programme, risk and opportunity registers and exit strategies are to be maintained in the agreed Strategic Land format for regular review. Ensure all contractual and legal requirements are logged, tracked and delivered for allocated developments. Secure pre and post start activities and planning conditions to be discharged via liaison with the Planning Team, Land Team and Local Planning Officer. Secure internal governance approval and ensure that all other necessary permissions have been applied for and secured to prevent delays occurring to start on site and project delivery. Work collaboratively with Vistry operating regions and other housebuilders, to enable their housebuilding delivery through efficient sitewide project management. Provide visibility across Vistry Group and operating Regions as to progress against target milestones. Manage consultant expenditure within the project budget. Show a strong team ethic within a multi-skilled Strategic Land team, demonstrating Vistry's core values of Integrity, Caring and Quality. Be an ambassador for Vistry and Strategic Land to our customers, subcontractors, statutory authorities and the general public. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. Benefits Annual Leave Enjoy 28 days' holiday
Sep 04, 2025
Full time
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Strategic Land Contract Type: Permanent - Full Time Job Location: Brentwood, Essex Date Posted: 15.05.2025 We have an exciting opportunity for an Associate Project Director to join our team within Vistry Services Strategic Land, at our Brentwood office and on-site in Chelmsford. As our Associate Project Director, you will be responsible for the ongoing delivery of our flagship project at Beaulieu to completion, responsible for budget control, on-site infrastructure delivery and project management. Additionally, project lead for a number of smaller sites, as well as Technical/Development support for the wider Strategic Land team. The role will suit an experienced Technical/Construction/Development specialist with a history of successfully delivering complex consortium projects at scale, focused on the on-site technical/engineering delivery. This position will report to the Head of Technical. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs to include Maths and English Experience in the provision of strategic infrastructure History of delivery from land acquisition to adoption Experience of financial modelling and budget control An ability to prioritize and delegate as appropriate A general background knowledge in development, civil and project management Excellent knowledge of Section 38, 104 and 278 Adoption Agreements Procuring multi-utility packages and an understanding of statutory service wayleaves and easements An understanding of contract procurement under ICC and NEC forms of contract Excellent communication and project management Strong interpersonal skills to build relationships across all internal and external parties Highly organized, motivated and goal-orientated Full diving licence Desirable Degree in appropriate field Membership of a professional body Confident in their own abilities Can make informed decisions under pressure Ability to see opportunities to value engineer where opportunities arise Working knowledge of Health and Safety best practice Prince 2 Foundation/Practitioner More about the Associate Project Director role Project Lead for a flagship scheme with significant infrastructure delivery and oversight of 2 on-site Project Managers. The delivery of primary infrastructure to serve both internal and external land sales across our portfolio. Taking responsibility for and supporting the cost consultant and contract administrator and working with NEC and ICC forms of contract with a Principal Contractor. Manage, review and maintain the financial viability of each development and ensure technical budgets and cost to completes are forecast and robustly controlled, whilst liaising with the Financial Analysis team feeding into longer term budgets and forecasts. Lead and support a Vistry team where necessary in the delivery, maintenance and adoption of roads, drainage and open spaces. Programme, risk and opportunity registers and exit strategies are to be maintained in the agreed Strategic Land format for regular review. Ensure all contractual and legal requirements are logged, tracked and delivered for allocated developments. Secure pre and post start activities and planning conditions to be discharged via liaison with the Planning Team, Land Team and Local Planning Officer. Secure internal governance approval and ensure that all other necessary permissions have been applied for and secured to prevent delays occurring to start on site and project delivery. Work collaboratively with Vistry operating regions and other housebuilders, to enable their housebuilding delivery through efficient sitewide project management. Provide visibility across Vistry Group and operating Regions as to progress against target milestones. Manage consultant expenditure within the project budget. Show a strong team ethic within a multi-skilled Strategic Land team, demonstrating Vistry's core values of Integrity, Caring and Quality. Be an ambassador for Vistry and Strategic Land to our customers, subcontractors, statutory authorities and the general public. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. Benefits Annual Leave Enjoy 28 days' holiday
Part of the Stonewater Group, Mount Green Housing Association meets people's housing needs across Surrey and North Sussex through the delivery of a local service to its residents. Here at Mount Green, we are now seeking an Independent Living Officer - someone to provide a specialist floating support service to all residents within Mount Green's independent living schemes allowing residents to maintain their tenancies and live safe, secure and independent lives. You'll provide one-to-one tailored housing related support to our most vulnerable elderly residents while working in partnership with the local neighbourhood officer to ensure the smooth running of the independent living (IL) schemes. Managing a designated number of IL schemes and attending each one at least once a week, you'll induct new residents to the scheme and carry out weekly welfare calls. You'll encourage contact methods that allow us to best assess the resident's wellbeing and keep up to date information about residents' mobility issues affecting their ability to evacuate in the 'emergency key safe', keeping thorough tenant records, including details of vulnerabilities, and scheme logs using the appropriate systems. You'll ensure that your schemes are well managed and comply with health and safety regulations. The ideal candidate will: Have an understanding of risk, particularly risks experienced by older people. Have experience managing older persons housing, tenancies and communities and undertaking tenancy management actions. Have an understanding of risk, particularly risks experienced by older people. Have experience engaging with residents, offering creative solutions and ensuring residents' voices are heard. Be an excellent communicator (both written and verbal) Have knowledge of housing and associated legislation including Health and Safety. Have experience working with a diverse customer base and addressing individual needs. Have experience dealing with complaints and finding innovative solutions. Have experience supporting residents with low-level ASB cases. Be able to foster effective relationships internally and externally. Be proficient in IT and in particular Office 365 and housing management software. Be able to analyse data You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence. Closing Date - 17th September 2025. Mount Green reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. We would love to hear from you! Are you ready to ? We want our workforce to be representative of all sections of society and welcome applications from everyone. We are a Disability Confident Employer which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues . We guarantee to interview all disabled applicants who meet the essential criteria for our vacancies.
Sep 04, 2025
Full time
Part of the Stonewater Group, Mount Green Housing Association meets people's housing needs across Surrey and North Sussex through the delivery of a local service to its residents. Here at Mount Green, we are now seeking an Independent Living Officer - someone to provide a specialist floating support service to all residents within Mount Green's independent living schemes allowing residents to maintain their tenancies and live safe, secure and independent lives. You'll provide one-to-one tailored housing related support to our most vulnerable elderly residents while working in partnership with the local neighbourhood officer to ensure the smooth running of the independent living (IL) schemes. Managing a designated number of IL schemes and attending each one at least once a week, you'll induct new residents to the scheme and carry out weekly welfare calls. You'll encourage contact methods that allow us to best assess the resident's wellbeing and keep up to date information about residents' mobility issues affecting their ability to evacuate in the 'emergency key safe', keeping thorough tenant records, including details of vulnerabilities, and scheme logs using the appropriate systems. You'll ensure that your schemes are well managed and comply with health and safety regulations. The ideal candidate will: Have an understanding of risk, particularly risks experienced by older people. Have experience managing older persons housing, tenancies and communities and undertaking tenancy management actions. Have an understanding of risk, particularly risks experienced by older people. Have experience engaging with residents, offering creative solutions and ensuring residents' voices are heard. Be an excellent communicator (both written and verbal) Have knowledge of housing and associated legislation including Health and Safety. Have experience working with a diverse customer base and addressing individual needs. Have experience dealing with complaints and finding innovative solutions. Have experience supporting residents with low-level ASB cases. Be able to foster effective relationships internally and externally. Be proficient in IT and in particular Office 365 and housing management software. Be able to analyse data You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence. Closing Date - 17th September 2025. Mount Green reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. We would love to hear from you! Are you ready to ? We want our workforce to be representative of all sections of society and welcome applications from everyone. We are a Disability Confident Employer which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues . We guarantee to interview all disabled applicants who meet the essential criteria for our vacancies.
Eden Brown are seeking a temporary ASB Officer working a contract in Lancashire Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Sep 03, 2025
Seasonal
Eden Brown are seeking a temporary ASB Officer working a contract in Lancashire Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Role purpose Our new Household Crisis Caseworker position will work alongside our Crisis Alternative Service, Ealing Safe Space and information and advice service, Pathways. This new service provides support for Ealing residents 18+ who are experiencing household crises such as: housing, debt, welfare benefits, employment. This service aims to support those facing cost of living / household crises, by providing 6-12 casework sessions. This service will primarily support those from low-income households in need, pensioners, unpaid carers, care leavers, single-person households, disabled people and those struggling with one-off financial concerns or unforeseen circumstances. These sessions will cover a range of elements and will aid in navigating and liaising with services. Ultimately, preventing further crises relating to cost of living and empowering individuals by providing self-advocacy tools and support plans. The role of the caseworker will be to provide advice, guidance and navigation to Ealing residents experiencing cost of living and household crises exacerbating mental health struggles. Support offered to each individual will be person-centred and tailored, but may include: liaising with statutory services (housing officers, social workers, mental health teams etc), supporting with form filling, sourcing warm goods, supporting with grants and income maximisation, emergency applications, empowering individuals with self-advocacy skills, signposting etc. The successful candidate will triage, onboard and manage a caseload 15-20 individuals, whilst also supporting those who drop-in to the service who require crisis intervention on the day. In addition to crisis work, the caseworker will be expected to adopt a preventative approach and encourage referrals before a crisis occurs, via partnership working both internally and externally. There will be an element of outreach working for this post. The successful candidate will work alongside our Ealing Safe Space team and be supported by the Safe Space Team Manager. The caseworker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind s policies and procedures. Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work. Key Responsibilities Triage, onboard and support a caseload of 15-20 individuals Triage and support individuals dropping into the service for household / cost of living crisis support Liaise with core agencies (social services, housing, mental health teams, GPs, VCSE organisations) Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on the individuals behalf Complete emergency applications and grant applications Devise and facilitate guided mental health sessions, exploring a range of topics such as anxiety and panic, sleep hygiene, financial management Provide housing, general money and debt management advice Provide information on employment opportunities and training support for clients Where appropriate, source warm goods for those in need Engage in outreach within the borough to encourage referrals and promote the service Signpost to other relevant services in the borough, or further afield Attend training, forums and meetings to ensure knowledge remains relevant and up to date Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally Provide updates and feedback to the broader teams Engage in multi-disciplinary meetings, both internally and externally Use our database Views to record details of all client referrals and contacts to ensure client information is kept up to date Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure Record the results of outcome assessments and satisfaction surveys on the Views databases Work in line with triage procedures and use the referral process when referring cases to external organisations Meet regularly with service leads and colleagues to feed back about the progress of the project and ensure it is relevant to local strategy and national Government priorities Follow Hammersmith, Fulham, Ealing, and Hounslow Mind s organisational policies and guidelines Undertake additional duties that may reasonably be required to fulfil the objectives of the post Person Specification Knowledge and Experience Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs At least 1 year experience of working in a crisis setting (inpatient, crisis alternatives, NHS teams) Knowledge and understanding of mental health problems, and mental health services Experience of delivering advice and information Experience of managing complex cases and autonomously managing a caseload Experience of working with multiple agencies and attending multi-disciplinary meetings Experience of delivering desired outcomes in a timely manner Up to date knowledge and experience of safeguarding adults Understanding of the importance of monitoring and evaluation, and the ability to keep records Experience with de-escalation, recognising and mitigating risks Experience of working with challenging behaviour Listening to clients and encouraging positive steps towards self-management of crisis and recovery Skills and Abilities Relevant and up to date knowledge of welfare benefits, housing and social care Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing Excellent listening and liaison skills Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports) Ability to liaise with a range of people individuals with support needs, carers, and a range of different professionals Ability to remain calm in challenging situations and reinforce boundaries Ability to support people to manage difficult feelings, and communicate their needs effectively Knowledge of best practice for lone working, data protection and safeguarding adults Willingness to undertake training related to housing and welfare benefit A team player Ability to work on your own initiative Ability to develop and maintain positive working relationships with service users, colleagues and stakeholders Strong organisation and administrative skills The drive to motivate self and others to achieve positive outcomes Flexibility in overall approach to work Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies Strong sense of self, and ability to set and maintain boundaries Commitment to promoting the needs of BME communities, and a commitment to the principles of equal opportunities and anti-discriminatory practice Ability to plan and prioritise your own workload Desirable Lived experience of mental health problems, and of using mental health services
Sep 03, 2025
Full time
Role purpose Our new Household Crisis Caseworker position will work alongside our Crisis Alternative Service, Ealing Safe Space and information and advice service, Pathways. This new service provides support for Ealing residents 18+ who are experiencing household crises such as: housing, debt, welfare benefits, employment. This service aims to support those facing cost of living / household crises, by providing 6-12 casework sessions. This service will primarily support those from low-income households in need, pensioners, unpaid carers, care leavers, single-person households, disabled people and those struggling with one-off financial concerns or unforeseen circumstances. These sessions will cover a range of elements and will aid in navigating and liaising with services. Ultimately, preventing further crises relating to cost of living and empowering individuals by providing self-advocacy tools and support plans. The role of the caseworker will be to provide advice, guidance and navigation to Ealing residents experiencing cost of living and household crises exacerbating mental health struggles. Support offered to each individual will be person-centred and tailored, but may include: liaising with statutory services (housing officers, social workers, mental health teams etc), supporting with form filling, sourcing warm goods, supporting with grants and income maximisation, emergency applications, empowering individuals with self-advocacy skills, signposting etc. The successful candidate will triage, onboard and manage a caseload 15-20 individuals, whilst also supporting those who drop-in to the service who require crisis intervention on the day. In addition to crisis work, the caseworker will be expected to adopt a preventative approach and encourage referrals before a crisis occurs, via partnership working both internally and externally. There will be an element of outreach working for this post. The successful candidate will work alongside our Ealing Safe Space team and be supported by the Safe Space Team Manager. The caseworker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind s policies and procedures. Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work. Key Responsibilities Triage, onboard and support a caseload of 15-20 individuals Triage and support individuals dropping into the service for household / cost of living crisis support Liaise with core agencies (social services, housing, mental health teams, GPs, VCSE organisations) Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on the individuals behalf Complete emergency applications and grant applications Devise and facilitate guided mental health sessions, exploring a range of topics such as anxiety and panic, sleep hygiene, financial management Provide housing, general money and debt management advice Provide information on employment opportunities and training support for clients Where appropriate, source warm goods for those in need Engage in outreach within the borough to encourage referrals and promote the service Signpost to other relevant services in the borough, or further afield Attend training, forums and meetings to ensure knowledge remains relevant and up to date Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally Provide updates and feedback to the broader teams Engage in multi-disciplinary meetings, both internally and externally Use our database Views to record details of all client referrals and contacts to ensure client information is kept up to date Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure Record the results of outcome assessments and satisfaction surveys on the Views databases Work in line with triage procedures and use the referral process when referring cases to external organisations Meet regularly with service leads and colleagues to feed back about the progress of the project and ensure it is relevant to local strategy and national Government priorities Follow Hammersmith, Fulham, Ealing, and Hounslow Mind s organisational policies and guidelines Undertake additional duties that may reasonably be required to fulfil the objectives of the post Person Specification Knowledge and Experience Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs At least 1 year experience of working in a crisis setting (inpatient, crisis alternatives, NHS teams) Knowledge and understanding of mental health problems, and mental health services Experience of delivering advice and information Experience of managing complex cases and autonomously managing a caseload Experience of working with multiple agencies and attending multi-disciplinary meetings Experience of delivering desired outcomes in a timely manner Up to date knowledge and experience of safeguarding adults Understanding of the importance of monitoring and evaluation, and the ability to keep records Experience with de-escalation, recognising and mitigating risks Experience of working with challenging behaviour Listening to clients and encouraging positive steps towards self-management of crisis and recovery Skills and Abilities Relevant and up to date knowledge of welfare benefits, housing and social care Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing Excellent listening and liaison skills Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports) Ability to liaise with a range of people individuals with support needs, carers, and a range of different professionals Ability to remain calm in challenging situations and reinforce boundaries Ability to support people to manage difficult feelings, and communicate their needs effectively Knowledge of best practice for lone working, data protection and safeguarding adults Willingness to undertake training related to housing and welfare benefit A team player Ability to work on your own initiative Ability to develop and maintain positive working relationships with service users, colleagues and stakeholders Strong organisation and administrative skills The drive to motivate self and others to achieve positive outcomes Flexibility in overall approach to work Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies Strong sense of self, and ability to set and maintain boundaries Commitment to promoting the needs of BME communities, and a commitment to the principles of equal opportunities and anti-discriminatory practice Ability to plan and prioritise your own workload Desirable Lived experience of mental health problems, and of using mental health services
About The Role Do you thrive on building genuine connections that bring communities together and create lasting change? Are you energised by the thought of empowering volunteers and amplifying the voices of those with lived experience? There s never been a more exciting time to join the Alzheimer s Society. We re on a bold journey and we re looking for passionate, driven individuals to help us get there. We are proud to be able to offer an integral and rewarding role to join the Alzheimer s Society as a Local Communities and Volunteering Officer. The successful individual will be at the heart of our work with local communities in the Gwent and Powys county areas, to build trust, raise awareness, and connect people affected by dementia to our incredible information, support and services. You will build meaningful and trusted relationships, organise and attend events, and engage a passionate network of volunteers across the region/area through face to face and online events. You will report to the Local Communities and Volunteering Lead and collaborate with Local Services Managers, to help bring our community engagement plans to life with a strong focus on reaching underserved communities. We are searching for an individual who aligns with our values, someone who is determined to make a difference when and where it matters most, a Trusted Expert who believes in working Better Together and who demonstrates true Compassion. This role requires extensive travel across the Gwent and Powys county areas and will also include home working. Candidates must be able to demonstrate how they can meet this requirement of the role. We re committed to flexible working and welcome conversations about how we can support your needs. About you We're looking for a natural relationship-builder who sees the power in every community connection. You're someone who believes that meaningful change happens when people come together, and you have the skills and passion to make that vision a reality. Whether you're coordinating events, engaging volunteers, or building bridges with community leaders, you approach every interaction with authenticity and purpose. You ll have: Good foundational knowledge of community engagement and involvement, with an understanding of the importance of including the voice of lived experience. Comfortable and confident coordinating and delivering engaging talks, presentations, and information-sharing events for diverse stakeholders. A proactive, motivated approach driven by passion for creating positive impact and meaningful reach within local communities through volunteer collaboration. Excellent communication skills that enable you to confidently build and maintain relationships across a wide spectrum. From people living with dementia to community leaders. Genuine enthusiasm for the vital role volunteers play in community work, backed by hands-on experience successfully engaging volunteers to support your work. What you ll focus on: Growing our impact and reach through work with local communities and volunteers. Representing Alzheimer s Society externally, sharing information relating to dementia, support and services. Gathering insight and learning from collaboration with communities to share with other teams and directorates Recruiting and role managing community volunteers. Please note: This role is a fixed term contract spanning 12 months. Fuel and wear-and-tear expenses are covered by the Society. Important Dates The deadline for applications is 23:59 Monday 8th September. Interviews will take place on Wednesday 17th September. A presentation task will be provided. About Alzheimer's Society Dementia is the UK s biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer s Society, we re the UK s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer s Society Talent Acquisition Team for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it s like to be an employee at the Society.
Sep 02, 2025
Full time
About The Role Do you thrive on building genuine connections that bring communities together and create lasting change? Are you energised by the thought of empowering volunteers and amplifying the voices of those with lived experience? There s never been a more exciting time to join the Alzheimer s Society. We re on a bold journey and we re looking for passionate, driven individuals to help us get there. We are proud to be able to offer an integral and rewarding role to join the Alzheimer s Society as a Local Communities and Volunteering Officer. The successful individual will be at the heart of our work with local communities in the Gwent and Powys county areas, to build trust, raise awareness, and connect people affected by dementia to our incredible information, support and services. You will build meaningful and trusted relationships, organise and attend events, and engage a passionate network of volunteers across the region/area through face to face and online events. You will report to the Local Communities and Volunteering Lead and collaborate with Local Services Managers, to help bring our community engagement plans to life with a strong focus on reaching underserved communities. We are searching for an individual who aligns with our values, someone who is determined to make a difference when and where it matters most, a Trusted Expert who believes in working Better Together and who demonstrates true Compassion. This role requires extensive travel across the Gwent and Powys county areas and will also include home working. Candidates must be able to demonstrate how they can meet this requirement of the role. We re committed to flexible working and welcome conversations about how we can support your needs. About you We're looking for a natural relationship-builder who sees the power in every community connection. You're someone who believes that meaningful change happens when people come together, and you have the skills and passion to make that vision a reality. Whether you're coordinating events, engaging volunteers, or building bridges with community leaders, you approach every interaction with authenticity and purpose. You ll have: Good foundational knowledge of community engagement and involvement, with an understanding of the importance of including the voice of lived experience. Comfortable and confident coordinating and delivering engaging talks, presentations, and information-sharing events for diverse stakeholders. A proactive, motivated approach driven by passion for creating positive impact and meaningful reach within local communities through volunteer collaboration. Excellent communication skills that enable you to confidently build and maintain relationships across a wide spectrum. From people living with dementia to community leaders. Genuine enthusiasm for the vital role volunteers play in community work, backed by hands-on experience successfully engaging volunteers to support your work. What you ll focus on: Growing our impact and reach through work with local communities and volunteers. Representing Alzheimer s Society externally, sharing information relating to dementia, support and services. Gathering insight and learning from collaboration with communities to share with other teams and directorates Recruiting and role managing community volunteers. Please note: This role is a fixed term contract spanning 12 months. Fuel and wear-and-tear expenses are covered by the Society. Important Dates The deadline for applications is 23:59 Monday 8th September. Interviews will take place on Wednesday 17th September. A presentation task will be provided. About Alzheimer's Society Dementia is the UK s biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer s Society, we re the UK s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer s Society Talent Acquisition Team for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it s like to be an employee at the Society.
Bridgwater & Taunton College Trust
Bridgwater, Somerset
Bridgwater College Academy, part of the Bridgwater and Taunton College Trust, is seeking a dedicated and proactive Attendance Support Officer to join our team. 37 hours per week, 39 weeks per year (term-time plus INSET days) 1 year fixed-term contract Salary: Band 5, Points 7-9. Actual starting salary: £21,812.66 per annum. The Role The Attendance Support Officer will play a crucial role in leading, managing, and improving student attendance and punctuality. You will work closely with students, parents, carers, and staff to remove barriers to attendance, deliver impactful interventions, and promote positive engagement with education. Key responsibilities include: Supporting the efficient tracking and monitoring of student attendance using school systems. Leading and coordinating Attendance Support Meetings with families. Producing attendance reports for leaders and external agencies. Working with the Trust Attendance Lead, Educational Safeguarding Service, and other professionals to improve attendance outcomes. Conducting home visits where required and supporting students with barriers to attendance, including school refusal or medical needs. Championing the Academy s attendance policies and procedures, ensuring legal requirements are met. About You We are looking for someone with: 5 GCSEs (or equivalent) at Grade C/4 or above. Experience in an office or administrative environment. Strong communication and organisational skills, with the ability to remain calm and resilient under pressure. Experience of working with children, young people, and families. Confidence in using IT systems, particularly Microsoft Office 365. The ability to deal with sensitive issues with tact, discretion, and confidentiality. Above all, you will be a team player with initiative, flexibility, and a genuine commitment to supporting students to thrive. Why Join Us? A supportive and values-driven environment. Opportunities for professional development and training. A generous local government pension scheme with employer contributions over more than 24% An Employee Reward Scheme including high street discounts and a staff wellbeing centre. Closing date for applications: Midnight, Sunday 7 th September 2025 We believe in hiring for potential and this means that we value individuals for the knowledge skills and experience that they have developed in every aspect of their lives. If you don t feel that you meet all of the criteria listed in the person specification, we would still encourage you to apply. We care about our staff and provide a number of benefits in addition to salary including a positive and supportive working environment, employer pension contribution of at least 23%, generous annual leave entitlement for all-year round staff, on-site gyms, free parking, access to a retail discounts platform and Employee Assistance Programme. Helping you achieve a good work life balance is important to us. Lots of our colleagues work flexibly including part time hours and/or job shares and we are happy to discuss these opportunities with you. We truly believe that diversity of thought, culture, background and perspective secure the best outcomes for our students. We strive to build teams that represent our local communities and welcome applications from individuals who identify as members of an under-represented group and in particular individuals who identify as BAME, disabled or LGBT. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Bridgwater & Taunton College Trust is dedicated to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share its commitment. Our mission is that all children achieve. This post is exempt from Rehabilitation of Offenders Act (1974). A comprehensive screening process will be undertaken on all applicants, which will include a check with the Disclosure and Barring Service (DBS).
Sep 02, 2025
Contractor
Bridgwater College Academy, part of the Bridgwater and Taunton College Trust, is seeking a dedicated and proactive Attendance Support Officer to join our team. 37 hours per week, 39 weeks per year (term-time plus INSET days) 1 year fixed-term contract Salary: Band 5, Points 7-9. Actual starting salary: £21,812.66 per annum. The Role The Attendance Support Officer will play a crucial role in leading, managing, and improving student attendance and punctuality. You will work closely with students, parents, carers, and staff to remove barriers to attendance, deliver impactful interventions, and promote positive engagement with education. Key responsibilities include: Supporting the efficient tracking and monitoring of student attendance using school systems. Leading and coordinating Attendance Support Meetings with families. Producing attendance reports for leaders and external agencies. Working with the Trust Attendance Lead, Educational Safeguarding Service, and other professionals to improve attendance outcomes. Conducting home visits where required and supporting students with barriers to attendance, including school refusal or medical needs. Championing the Academy s attendance policies and procedures, ensuring legal requirements are met. About You We are looking for someone with: 5 GCSEs (or equivalent) at Grade C/4 or above. Experience in an office or administrative environment. Strong communication and organisational skills, with the ability to remain calm and resilient under pressure. Experience of working with children, young people, and families. Confidence in using IT systems, particularly Microsoft Office 365. The ability to deal with sensitive issues with tact, discretion, and confidentiality. Above all, you will be a team player with initiative, flexibility, and a genuine commitment to supporting students to thrive. Why Join Us? A supportive and values-driven environment. Opportunities for professional development and training. A generous local government pension scheme with employer contributions over more than 24% An Employee Reward Scheme including high street discounts and a staff wellbeing centre. Closing date for applications: Midnight, Sunday 7 th September 2025 We believe in hiring for potential and this means that we value individuals for the knowledge skills and experience that they have developed in every aspect of their lives. If you don t feel that you meet all of the criteria listed in the person specification, we would still encourage you to apply. We care about our staff and provide a number of benefits in addition to salary including a positive and supportive working environment, employer pension contribution of at least 23%, generous annual leave entitlement for all-year round staff, on-site gyms, free parking, access to a retail discounts platform and Employee Assistance Programme. Helping you achieve a good work life balance is important to us. Lots of our colleagues work flexibly including part time hours and/or job shares and we are happy to discuss these opportunities with you. We truly believe that diversity of thought, culture, background and perspective secure the best outcomes for our students. We strive to build teams that represent our local communities and welcome applications from individuals who identify as members of an under-represented group and in particular individuals who identify as BAME, disabled or LGBT. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Bridgwater & Taunton College Trust is dedicated to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share its commitment. Our mission is that all children achieve. This post is exempt from Rehabilitation of Offenders Act (1974). A comprehensive screening process will be undertaken on all applicants, which will include a check with the Disclosure and Barring Service (DBS).
Neighbourhood Team Leader Greater Manchester Hours of Work: 35 per week Salary: £41,142 - £43,341 Closing date: 7th September 2025 Interviews: To be confirmed At MSV Housing, we're passionate about creating safe, high-quality homes and thriving communities - and our Neighbourhood Team Leaders play a vital role in making that vision a reality. We're looking for an experienced and enthusiastic individual to join our established team and help lead the delivery of a holistic tenancy, property, and neighbourhood management service. This role is all about understanding the full picture - People, Property, and Place - and using that insight to make a real difference in our communities. Reporting to the Regional Neighbourhood Manager , you'll take an operational lead in ensuring our neighbourhood services are delivered effectively, consistently, and in line with MSV's policies and values. You'll be a key driver of service quality, helping to shape vibrant, inclusive places where people feel proud to live. We're especially keen to hear from candidates who are passionate about advocating for people and communities, and who bring a proactive, collaborative approach. What do our Neighbourhood Team Leaders do? Our Neighbourhood Team Leaders play a pivotal role in shaping vibrant, inclusive communities. Here's how: Champion Customer and Community Needs Proactively identify and respond to the challenges faced by our customers and communities, empowering frontline teams to deliver resilient, responsive services that truly make a difference. Lead and Inspire Manage and support Neighbourhood Officers and Coordinators, driving performance and fostering a culture of collaboration, accountability, and community wellbeing. Shape Strategy and Drive Improvement Contribute to the ongoing development and enhancement of MSV's Neighbourhood Strategy and Offer, providing clear direction and promoting our values and ethos across the team. Maximise Rental Income Take the lead on managing high-level rent arrears, ensuring efficient recovery in line with policy and sector best practice. Your work will help safeguard MSV's financial sustainability and exceed income targets. Ensure Regulatory Compliance Operate within the Regulator of Social Housing's Consumer Standards, ensuring our services meet the highest levels of quality and accountability. Build Strong Partnerships Strengthen relationships both internally and externally, working collaboratively across teams and with partner agencies to enhance the customer journey and promote joined-up working across neighbourhoods. What we're looking for: We're seeking a confident and capable leader who brings both experience and enthusiasm to the role. The ideal candidate will demonstrate: A commitment to continuous professional development, with evidence of ongoing learning and growth in both leadership and housing management. Proven experience in neighbourhood management, including successfully leading and supporting staff to deliver high-quality services. A track record of coaching and developing team members, helping them build their skills and meet performance standards. Strong organisational skills, with the ability to deliver high-quality work on time and manage competing priorities in a fast-paced environment. A customer-first mindset, with a genuine desire to deliver excellent services that meet the needs of diverse communities. Excellent interpersonal skills, with a friendly, professional approach and the ability to build positive relationships across teams and with external partners. We offer a range of great benefits including: Essential car user allowance to support you with car running costs. Flexibility on where you work with home working kit provided - at least 2 days per week are required in our offices. 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions. Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay. Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives. Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career. Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an anonymised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. If you wish to discuss the roles informally, please contact Tia Mantack, Regional Neighbourhood Manager on . Interviews are scheduled to take place during the middle of September however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We're passionate about inclusion and we'd love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.
Sep 02, 2025
Full time
Neighbourhood Team Leader Greater Manchester Hours of Work: 35 per week Salary: £41,142 - £43,341 Closing date: 7th September 2025 Interviews: To be confirmed At MSV Housing, we're passionate about creating safe, high-quality homes and thriving communities - and our Neighbourhood Team Leaders play a vital role in making that vision a reality. We're looking for an experienced and enthusiastic individual to join our established team and help lead the delivery of a holistic tenancy, property, and neighbourhood management service. This role is all about understanding the full picture - People, Property, and Place - and using that insight to make a real difference in our communities. Reporting to the Regional Neighbourhood Manager , you'll take an operational lead in ensuring our neighbourhood services are delivered effectively, consistently, and in line with MSV's policies and values. You'll be a key driver of service quality, helping to shape vibrant, inclusive places where people feel proud to live. We're especially keen to hear from candidates who are passionate about advocating for people and communities, and who bring a proactive, collaborative approach. What do our Neighbourhood Team Leaders do? Our Neighbourhood Team Leaders play a pivotal role in shaping vibrant, inclusive communities. Here's how: Champion Customer and Community Needs Proactively identify and respond to the challenges faced by our customers and communities, empowering frontline teams to deliver resilient, responsive services that truly make a difference. Lead and Inspire Manage and support Neighbourhood Officers and Coordinators, driving performance and fostering a culture of collaboration, accountability, and community wellbeing. Shape Strategy and Drive Improvement Contribute to the ongoing development and enhancement of MSV's Neighbourhood Strategy and Offer, providing clear direction and promoting our values and ethos across the team. Maximise Rental Income Take the lead on managing high-level rent arrears, ensuring efficient recovery in line with policy and sector best practice. Your work will help safeguard MSV's financial sustainability and exceed income targets. Ensure Regulatory Compliance Operate within the Regulator of Social Housing's Consumer Standards, ensuring our services meet the highest levels of quality and accountability. Build Strong Partnerships Strengthen relationships both internally and externally, working collaboratively across teams and with partner agencies to enhance the customer journey and promote joined-up working across neighbourhoods. What we're looking for: We're seeking a confident and capable leader who brings both experience and enthusiasm to the role. The ideal candidate will demonstrate: A commitment to continuous professional development, with evidence of ongoing learning and growth in both leadership and housing management. Proven experience in neighbourhood management, including successfully leading and supporting staff to deliver high-quality services. A track record of coaching and developing team members, helping them build their skills and meet performance standards. Strong organisational skills, with the ability to deliver high-quality work on time and manage competing priorities in a fast-paced environment. A customer-first mindset, with a genuine desire to deliver excellent services that meet the needs of diverse communities. Excellent interpersonal skills, with a friendly, professional approach and the ability to build positive relationships across teams and with external partners. We offer a range of great benefits including: Essential car user allowance to support you with car running costs. Flexibility on where you work with home working kit provided - at least 2 days per week are required in our offices. 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions. Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay. Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives. Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career. Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an anonymised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. If you wish to discuss the roles informally, please contact Tia Mantack, Regional Neighbourhood Manager on . Interviews are scheduled to take place during the middle of September however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We're passionate about inclusion and we'd love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.
Visiting Officer Location: Hornton Street, W8 7NX Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 20.86 per day Job Ref: (phone number removed) Responsibilities Complete home visits to temporary accommodation residents and those applying as homeless, ensuring data collection to shape services and identify high-need groups. Conduct dynamic risk assessments to identify health and safety concerns, including fire safety and evacuation capabilities. Verify accommodation suitability under relevant legislation and address disrepair issues by liaising with appropriate services. Identify and report suspected fraud related to housing tenancies or applications. Promote fire safety practices, including testing alarms and referring to the Housing Fire Safety Team when necessary. Support vulnerable residents by identifying abuse or neglect, ensuring they receive appropriate support. Advise residents on capital works plans and provide feedback to relevant teams. Capture and verify household data to ensure adequate tenant support. Encourage residents to complete Equality Monitoring forms to enhance service profiling. Respond to emergency incidents and integrate learning into service improvements. Provide tenancy and housing advice, referring residents to relevant departments when needed. Participate in service improvement initiatives and resident meetings to enhance service delivery. Communicate updates on homelessness prevention, estate improvements, and resident engagement projects. Identify complex cases for follow-up and coordinate with relevant teams to ensure service delivery. Facilitate referrals to support services, such as employment support and social care. Ensure timely, high-quality written correspondence and accurate record-keeping of home visits. Deliver empathetic and professional customer experiences, adhering to customer care standards. Comply with Data Protection Act and relevant legislation in all duties. Adhere to the Council s Health and Safety Policy and perform any additional reasonable duties. Person Specification Commitment to Equal Opportunity, Customer Care, and service delivery policies. GCSE pass in English and maths or equivalent qualifications. Experience in housing services, supporting tenancy sustainability, and working with support services. Knowledge of landlord obligations, safeguarding, and housing legislation. Excellent customer service skills and ability to work independently under pressure. Proficient in using technology and maintaining confidentiality. Strong communication skills, both written and oral, with a non-judgmental approach to diverse communities. Understanding of health, fire safety, welfare, and employment legislation. Ability to work flexibly and achieve performance indicators. Capacity to inspire change and provide guidance to residents. Commitment to Council values: Putting Communities First, Respect, Integrity, and Working Together. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 01, 2025
Contractor
Visiting Officer Location: Hornton Street, W8 7NX Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 20.86 per day Job Ref: (phone number removed) Responsibilities Complete home visits to temporary accommodation residents and those applying as homeless, ensuring data collection to shape services and identify high-need groups. Conduct dynamic risk assessments to identify health and safety concerns, including fire safety and evacuation capabilities. Verify accommodation suitability under relevant legislation and address disrepair issues by liaising with appropriate services. Identify and report suspected fraud related to housing tenancies or applications. Promote fire safety practices, including testing alarms and referring to the Housing Fire Safety Team when necessary. Support vulnerable residents by identifying abuse or neglect, ensuring they receive appropriate support. Advise residents on capital works plans and provide feedback to relevant teams. Capture and verify household data to ensure adequate tenant support. Encourage residents to complete Equality Monitoring forms to enhance service profiling. Respond to emergency incidents and integrate learning into service improvements. Provide tenancy and housing advice, referring residents to relevant departments when needed. Participate in service improvement initiatives and resident meetings to enhance service delivery. Communicate updates on homelessness prevention, estate improvements, and resident engagement projects. Identify complex cases for follow-up and coordinate with relevant teams to ensure service delivery. Facilitate referrals to support services, such as employment support and social care. Ensure timely, high-quality written correspondence and accurate record-keeping of home visits. Deliver empathetic and professional customer experiences, adhering to customer care standards. Comply with Data Protection Act and relevant legislation in all duties. Adhere to the Council s Health and Safety Policy and perform any additional reasonable duties. Person Specification Commitment to Equal Opportunity, Customer Care, and service delivery policies. GCSE pass in English and maths or equivalent qualifications. Experience in housing services, supporting tenancy sustainability, and working with support services. Knowledge of landlord obligations, safeguarding, and housing legislation. Excellent customer service skills and ability to work independently under pressure. Proficient in using technology and maintaining confidentiality. Strong communication skills, both written and oral, with a non-judgmental approach to diverse communities. Understanding of health, fire safety, welfare, and employment legislation. Ability to work flexibly and achieve performance indicators. Capacity to inspire change and provide guidance to residents. Commitment to Council values: Putting Communities First, Respect, Integrity, and Working Together. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Development Officer Location: HMP Moorland and HMP Lindholme Job Type: Part time, 18.75 hours, Monday to Friday Contract Type: Contract Contract end date : 31-08-2029 Salary: £25,725 per annum, £12,862.50 per annum actual earnings. Benefits : Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance Are you passionate about supporting families affected by imprisonment? Pact (the Prison Advice & Care Trust) is a pioneering national charity that supports individuals in custody, those with criminal convictions in the community, and their families. We are currently seeking a passionate and dedicated Development Officer to join our Families Together Project in South Yorkshire. About the role The Development Officer will be responsible for delivering Family Forums within HMP Lindholme and HMP Moorland, supporting the Development Manager with Professionals Forums and training, and engaging with families and partner agencies in the community. This role plays a vital part in improving the lives of people impacted by imprisonment by fostering engagement and collaboration. Key Responsibilities • Organise and deliver monthly Family Forums within each prison. • Engage families and ensure their voices are heard. • Monitor and track progress from Family Forums. • Build relationships with prison departments and community agencies. • Support logistics for Professionals Forums and other events. • Recruit and manage volunteers with a person-centred approach. Person Specification We are looking for someone with excellent communication and organisational skills, a commitment to equity and inclusion, and the ability to work effectively in a team. Experience in working with families affected by imprisonment and knowledge of safeguarding and data protection policies are desirable. How to Apply If you are passionate about making a difference and meet the criteria above, we would love to hear from you. Please submit your application detailing your suitability for the role. Additional Requirements This role is subject to prison vetting, DBS checks, and a 6- monthly probationary period. Flexibility to travel across South Yorkshire and occasionally nationality is required. Visit Pact's Website for more information about the charity. Closing date - September 26th Interviews - Week commencing 13th October. Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families. Pact's vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care. Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120 years of service delivery. As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us if you require any support in engaging in our recruitment process. You may also have experience in the following: Family Forums, Family Engagement Officer, Family Engagement Worker, Charity, Community Development, Support Worker, Volunteer, Volunteering, Third Sector, Family Support, Social Worker, Charities, Support Work, Social Services etc. REF-
Sep 01, 2025
Full time
Development Officer Location: HMP Moorland and HMP Lindholme Job Type: Part time, 18.75 hours, Monday to Friday Contract Type: Contract Contract end date : 31-08-2029 Salary: £25,725 per annum, £12,862.50 per annum actual earnings. Benefits : Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance Are you passionate about supporting families affected by imprisonment? Pact (the Prison Advice & Care Trust) is a pioneering national charity that supports individuals in custody, those with criminal convictions in the community, and their families. We are currently seeking a passionate and dedicated Development Officer to join our Families Together Project in South Yorkshire. About the role The Development Officer will be responsible for delivering Family Forums within HMP Lindholme and HMP Moorland, supporting the Development Manager with Professionals Forums and training, and engaging with families and partner agencies in the community. This role plays a vital part in improving the lives of people impacted by imprisonment by fostering engagement and collaboration. Key Responsibilities • Organise and deliver monthly Family Forums within each prison. • Engage families and ensure their voices are heard. • Monitor and track progress from Family Forums. • Build relationships with prison departments and community agencies. • Support logistics for Professionals Forums and other events. • Recruit and manage volunteers with a person-centred approach. Person Specification We are looking for someone with excellent communication and organisational skills, a commitment to equity and inclusion, and the ability to work effectively in a team. Experience in working with families affected by imprisonment and knowledge of safeguarding and data protection policies are desirable. How to Apply If you are passionate about making a difference and meet the criteria above, we would love to hear from you. Please submit your application detailing your suitability for the role. Additional Requirements This role is subject to prison vetting, DBS checks, and a 6- monthly probationary period. Flexibility to travel across South Yorkshire and occasionally nationality is required. Visit Pact's Website for more information about the charity. Closing date - September 26th Interviews - Week commencing 13th October. Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families. Pact's vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care. Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120 years of service delivery. As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us if you require any support in engaging in our recruitment process. You may also have experience in the following: Family Forums, Family Engagement Officer, Family Engagement Worker, Charity, Community Development, Support Worker, Volunteer, Volunteering, Third Sector, Family Support, Social Worker, Charities, Support Work, Social Services etc. REF-
About The Role Join our close-knit, dynamic Business Support team, a virtual group dedicated to delivering high-quality, flexible, and effective support across the Dementia Support and Partnerships Directorate. We pride ourselves on being a professional first point of contact and providing a responsive, efficient service that makes a real difference. As a Business Support Officer, you'll play a key role in supporting day-to-day operations-such as meeting coordination, event planning, travel arrangements, and document handling-as well as contributing to longer-term projects and initiatives. You'll help ensure our systems and processes run smoothly and consistently, supporting colleagues across frontline services and beyond. Interviews will take place the week commencing 15th September. About you - You're highly organised, detail-oriented, and thrive in a fast-paced environment. - You enjoy juggling multiple tasks and take pride in delivering excellent customer service. - You're confident using Microsoft Office and open to learning new systems and ways of working. - You'll report to a Business Support Team Leader and work as part of a geographically dispersed team. - You'll need to be proactive, adaptable, and comfortable working independently as well as collaboratively. We're especially keen to hear from candidates who: - Have extensive experience in administrative support and office systems - Are confident using tech tools, databases, and platforms - Understand the importance of data protection and inclusive working - Are motivated self-starters who enjoy problem-solving and continuous improvement About Alzheimer's Society - who are we and what's our mission? Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. Our hiring process We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we're happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours' notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. Giving back to you At Alzheimer's Society, we value our people and take a total reward approach to pay and benefits. You'll enjoy a generous double-matched pension scheme, 27 days' annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Sep 01, 2025
Full time
About The Role Join our close-knit, dynamic Business Support team, a virtual group dedicated to delivering high-quality, flexible, and effective support across the Dementia Support and Partnerships Directorate. We pride ourselves on being a professional first point of contact and providing a responsive, efficient service that makes a real difference. As a Business Support Officer, you'll play a key role in supporting day-to-day operations-such as meeting coordination, event planning, travel arrangements, and document handling-as well as contributing to longer-term projects and initiatives. You'll help ensure our systems and processes run smoothly and consistently, supporting colleagues across frontline services and beyond. Interviews will take place the week commencing 15th September. About you - You're highly organised, detail-oriented, and thrive in a fast-paced environment. - You enjoy juggling multiple tasks and take pride in delivering excellent customer service. - You're confident using Microsoft Office and open to learning new systems and ways of working. - You'll report to a Business Support Team Leader and work as part of a geographically dispersed team. - You'll need to be proactive, adaptable, and comfortable working independently as well as collaboratively. We're especially keen to hear from candidates who: - Have extensive experience in administrative support and office systems - Are confident using tech tools, databases, and platforms - Understand the importance of data protection and inclusive working - Are motivated self-starters who enjoy problem-solving and continuous improvement About Alzheimer's Society - who are we and what's our mission? Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. Our hiring process We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we're happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours' notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. Giving back to you At Alzheimer's Society, we value our people and take a total reward approach to pay and benefits. You'll enjoy a generous double-matched pension scheme, 27 days' annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Client Local Authority Job Title Communities Support Officer Pay Rate £22.08 an hour PAYE Hours 36 hours Mon to Fri (08:45:AM - 05:00:PM) Duration Initial 3 month Temp contract Location The working arrangements is hybrid - working from home twice a week and three days from Hounslow House. Description 1. To provide a first-class service to refugees and asylum seekers in Hounslow via telephone, in person, and online (via email; Hounslow Connect).2. To promote a philosophy of putting service user needs first at every opportunity, as well as being adaptable and flexible in how to approach day to day work, responding to changing priorities.3. To show good verbal and written communication skills, and ability to engage with people who are experiencing challenging circumstances, showing empathy and understanding.4. To link multiagency partners with the resident to show a considered and joined up approach to their situation.5. To work on the various aspects of the Homes for Ukraine scheme, including database management and engagement with sponsors, including home visits across the borough.6. To ensure casework is progressed professionally, promptly, and in accordance with Council policies, procedures, charters and current legislation.7. To review cases regularly keeping detailed records of all actions and communications with involved parties.8. To maintain accurate and relevant records of customer data. Ensure that resident contact details are kept up to date. Maintaining data protection and customer confidentiality.9. To work closely with relevant housing colleagues where there is at risk of Homelessness or eviction.10. To take a key role in safeguarding vulnerable children and adults through making referrals to Adults or Children Services where there are concerns relating to the wellbeing of a resident or a member of their household.11. To work with key stakeholders in improving service quality and promoting creative and innovative ways of tackling local problems, ensuring services delivered meet the needs of our community and are accessible to all users.12. Undertake other duties consistent with the purpose of this post, including occasionally working unsocial hours. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 01, 2025
Full time
Client Local Authority Job Title Communities Support Officer Pay Rate £22.08 an hour PAYE Hours 36 hours Mon to Fri (08:45:AM - 05:00:PM) Duration Initial 3 month Temp contract Location The working arrangements is hybrid - working from home twice a week and three days from Hounslow House. Description 1. To provide a first-class service to refugees and asylum seekers in Hounslow via telephone, in person, and online (via email; Hounslow Connect).2. To promote a philosophy of putting service user needs first at every opportunity, as well as being adaptable and flexible in how to approach day to day work, responding to changing priorities.3. To show good verbal and written communication skills, and ability to engage with people who are experiencing challenging circumstances, showing empathy and understanding.4. To link multiagency partners with the resident to show a considered and joined up approach to their situation.5. To work on the various aspects of the Homes for Ukraine scheme, including database management and engagement with sponsors, including home visits across the borough.6. To ensure casework is progressed professionally, promptly, and in accordance with Council policies, procedures, charters and current legislation.7. To review cases regularly keeping detailed records of all actions and communications with involved parties.8. To maintain accurate and relevant records of customer data. Ensure that resident contact details are kept up to date. Maintaining data protection and customer confidentiality.9. To work closely with relevant housing colleagues where there is at risk of Homelessness or eviction.10. To take a key role in safeguarding vulnerable children and adults through making referrals to Adults or Children Services where there are concerns relating to the wellbeing of a resident or a member of their household.11. To work with key stakeholders in improving service quality and promoting creative and innovative ways of tackling local problems, ensuring services delivered meet the needs of our community and are accessible to all users.12. Undertake other duties consistent with the purpose of this post, including occasionally working unsocial hours. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Data Protection and Assurance Officer Salary: £56,601 Location: Manchester - Agile Full Time, 12 months FTC (Maternity Cover) 35 hours per a week Closing Date: 30 August 2025 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for Data Protection and Assurance Officer to join us! You ll be responsible for managing our procedures, disciplines, processes, awareness, technologies and in respect of privacy and data protection, ensuring that such activities are effective, fit for purpose and compliant with the General Data Protection Regulations (GDPR). Working with the Risk and Assurance Manager to test the risk, efficiency, effectiveness and compliance of our policies, procedures, systems and protocols, in order to provide independent/objective assurance to the SLT, ELT and the Board. Please note the post holder will be the named Data Protection Officer for One Manchester, fulfilling the responsibilities as defined by the Information Commissioner s Office (ICO). What we re looking for: Strong knowledge and experience of Data Governance and Data Protection compliance and legislation Committed to ensuring the group s Data Protection stance and obligations are maintained, influencing others with clarity and independence Robustly challenge the status quo; determined, independent and resilient when questioned Strong communication and advocacy skills, valued as trustworthy by colleagues, management and third parties Ensure absolute integrity in advising the Group on its requirements under GDPR legislation Ability to work with Managers and Board members at a senior level Excellent organisation and planning skills with a strong level of accuracy and attention to detail. Possess a high standard of data and information literacy with the ability to research, analyse and present complex information effectively to a range of audiences. A competent user of IT who has good working knowledge of Microsoft Office packages Why take up the challenge with One Manchester? This really is a great place to work. We ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we d love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.
Sep 01, 2025
Contractor
Data Protection and Assurance Officer Salary: £56,601 Location: Manchester - Agile Full Time, 12 months FTC (Maternity Cover) 35 hours per a week Closing Date: 30 August 2025 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for Data Protection and Assurance Officer to join us! You ll be responsible for managing our procedures, disciplines, processes, awareness, technologies and in respect of privacy and data protection, ensuring that such activities are effective, fit for purpose and compliant with the General Data Protection Regulations (GDPR). Working with the Risk and Assurance Manager to test the risk, efficiency, effectiveness and compliance of our policies, procedures, systems and protocols, in order to provide independent/objective assurance to the SLT, ELT and the Board. Please note the post holder will be the named Data Protection Officer for One Manchester, fulfilling the responsibilities as defined by the Information Commissioner s Office (ICO). What we re looking for: Strong knowledge and experience of Data Governance and Data Protection compliance and legislation Committed to ensuring the group s Data Protection stance and obligations are maintained, influencing others with clarity and independence Robustly challenge the status quo; determined, independent and resilient when questioned Strong communication and advocacy skills, valued as trustworthy by colleagues, management and third parties Ensure absolute integrity in advising the Group on its requirements under GDPR legislation Ability to work with Managers and Board members at a senior level Excellent organisation and planning skills with a strong level of accuracy and attention to detail. Possess a high standard of data and information literacy with the ability to research, analyse and present complex information effectively to a range of audiences. A competent user of IT who has good working knowledge of Microsoft Office packages Why take up the challenge with One Manchester? This really is a great place to work. We ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we d love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.
Part of the Stonewater Group, Mount Green Housing Association meets people s housing needs across Surrey and North Sussex through the delivery of a local service to its residents. Here at Mount Green, we are now seeking an Independent Living Officer someone to provide a specialist floating support service to all residents within Mount Green s independent living schemes allowing residents to maintain their tenancies and live safe, secure and independent lives. You ll provide one-to-one tailored housing related support to our most vulnerable elderly residents while working in partnership with the local neighbourhood officer to ensure the smooth running of the independent living (IL) schemes. Managing a designated number of IL schemes and attending each one at least once a week, you ll induct new residents to the scheme and carry out weekly welfare calls. You ll encourage contact methods that allow us to best assess the resident s wellbeing and keep up to date information about residents mobility issues affecting their ability to evacuate in the emergency key safe , keeping thorough tenant records, including details of vulnerabilities, and scheme logs using the appropriate systems. You ll ensure that your schemes are well managed and comply with health and safety regulations. The ideal candidate will: Have an understanding of risk, particularly risks experienced by older people. Have experience managing older persons housing, tenancies and communities and undertaking tenancy management actions. Have an understanding of risk, particularly risks experienced by older people. Have experience engaging with residents, offering creative solutions and ensuring residents voices are heard. Be an excellent communicator (both written and verbal) Have knowledge of housing and associated legislation including Health and Safety. Have experience working with a diverse customer base and addressing individual needs. Have experience dealing with complaints and finding innovative solutions. Have experience supporting residents with low-level ASB cases. Be able to foster effective relationships internally and externally. Be proficient in IT and in particular Office 365 and housing management software. Be able to analyse data You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence. Closing Date 17th September 2025. Mount Green reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. We would love to hear from you! Are you ready to ? We want our workforce to be representative of all sections of society and welcome applications from everyone. We are a Disability Confident Employer which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues . We guarantee to interview all disabled applicants who meet the essential criteria for our vacancies.
Sep 01, 2025
Full time
Part of the Stonewater Group, Mount Green Housing Association meets people s housing needs across Surrey and North Sussex through the delivery of a local service to its residents. Here at Mount Green, we are now seeking an Independent Living Officer someone to provide a specialist floating support service to all residents within Mount Green s independent living schemes allowing residents to maintain their tenancies and live safe, secure and independent lives. You ll provide one-to-one tailored housing related support to our most vulnerable elderly residents while working in partnership with the local neighbourhood officer to ensure the smooth running of the independent living (IL) schemes. Managing a designated number of IL schemes and attending each one at least once a week, you ll induct new residents to the scheme and carry out weekly welfare calls. You ll encourage contact methods that allow us to best assess the resident s wellbeing and keep up to date information about residents mobility issues affecting their ability to evacuate in the emergency key safe , keeping thorough tenant records, including details of vulnerabilities, and scheme logs using the appropriate systems. You ll ensure that your schemes are well managed and comply with health and safety regulations. The ideal candidate will: Have an understanding of risk, particularly risks experienced by older people. Have experience managing older persons housing, tenancies and communities and undertaking tenancy management actions. Have an understanding of risk, particularly risks experienced by older people. Have experience engaging with residents, offering creative solutions and ensuring residents voices are heard. Be an excellent communicator (both written and verbal) Have knowledge of housing and associated legislation including Health and Safety. Have experience working with a diverse customer base and addressing individual needs. Have experience dealing with complaints and finding innovative solutions. Have experience supporting residents with low-level ASB cases. Be able to foster effective relationships internally and externally. Be proficient in IT and in particular Office 365 and housing management software. Be able to analyse data You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence. Closing Date 17th September 2025. Mount Green reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. We would love to hear from you! Are you ready to ? We want our workforce to be representative of all sections of society and welcome applications from everyone. We are a Disability Confident Employer which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues . We guarantee to interview all disabled applicants who meet the essential criteria for our vacancies.
A West London local authority is seeking a dedicated and community-minded Resident Involvement Support Officer to join its Housing and Environments Directorate. This is a fantastic opportunity to help shape inclusive services and strengthen community connections. You'll play a key role in supporting resident participation, managing community centres, and delivering equality and diversity initiatives. If you're passionate about making a difference and thrive in a collaborative environment, we'd love to hear from you. Resident Involvement Support Officer Public Sector - Local Authority Temporary Role - 3 months (possible extension) Full Time - Monday to Friday, 35 hours per week 25 per hour PAYE / 32.53 per hour Umbrella Hybrid Working - Tuesdays, Wednesdays and Thursdays in office but flexibility is expected. As part of these in office days, there will be the need to visit community centres. IT Equipment Provided ASAP Start Key Responsibilities Support Vulnerable Residents: Maintain and manage the list of vulnerable tenants eligible for the gardening scheme. Ensure eligibility criteria are met, respond to enquiries and complaints, and act as the main liaison with gardening contractors to ensure high-quality service delivery. Community Centre Management: Oversee the day-to-day operations of local community centres, including managing bookings, hirer agreements, invoicing, and payments. Ensure compliance documentation is up to date and that centres are safe, secure, and well-maintained. Resident Engagement Projects: Work closely with the Resident Engagement Manager to deliver a range of engagement and equality-focused projects. Provide advice, training, and support to residents to encourage active participation in local initiatives. Promote Inclusion and Participation: Actively encourage involvement from underrepresented groups and support the development of self-managed community centres as vibrant, inclusive community hubs. Health & Safety and Compliance: Take responsibility for the health and safety of community buildings, ensuring that maintenance issues are reported and resolved promptly. Monitor compliance with relevant policies and procedures. Partnership Working: Build and maintain strong relationships with internal teams, external agencies, voluntary groups, and residents to support community development and engagement goals. Event and Activity Coordination: Facilitate local events and services such as open days, advice sessions, and social gatherings to foster community cohesion and increase awareness of available support. Data and Performance Monitoring: Collect and manage data related to resident participation and access needs. Use this information to inform service improvements and support performance monitoring and reporting. What We're Looking For Experience working with diverse communities and in customer-facing roles. Strong communication and project management skills. Confident using IT systems including Word, Excel, and PowerPoint. Ability to work independently and as part of a team. A commitment to equality, diversity, and inclusion. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Sep 01, 2025
Contractor
A West London local authority is seeking a dedicated and community-minded Resident Involvement Support Officer to join its Housing and Environments Directorate. This is a fantastic opportunity to help shape inclusive services and strengthen community connections. You'll play a key role in supporting resident participation, managing community centres, and delivering equality and diversity initiatives. If you're passionate about making a difference and thrive in a collaborative environment, we'd love to hear from you. Resident Involvement Support Officer Public Sector - Local Authority Temporary Role - 3 months (possible extension) Full Time - Monday to Friday, 35 hours per week 25 per hour PAYE / 32.53 per hour Umbrella Hybrid Working - Tuesdays, Wednesdays and Thursdays in office but flexibility is expected. As part of these in office days, there will be the need to visit community centres. IT Equipment Provided ASAP Start Key Responsibilities Support Vulnerable Residents: Maintain and manage the list of vulnerable tenants eligible for the gardening scheme. Ensure eligibility criteria are met, respond to enquiries and complaints, and act as the main liaison with gardening contractors to ensure high-quality service delivery. Community Centre Management: Oversee the day-to-day operations of local community centres, including managing bookings, hirer agreements, invoicing, and payments. Ensure compliance documentation is up to date and that centres are safe, secure, and well-maintained. Resident Engagement Projects: Work closely with the Resident Engagement Manager to deliver a range of engagement and equality-focused projects. Provide advice, training, and support to residents to encourage active participation in local initiatives. Promote Inclusion and Participation: Actively encourage involvement from underrepresented groups and support the development of self-managed community centres as vibrant, inclusive community hubs. Health & Safety and Compliance: Take responsibility for the health and safety of community buildings, ensuring that maintenance issues are reported and resolved promptly. Monitor compliance with relevant policies and procedures. Partnership Working: Build and maintain strong relationships with internal teams, external agencies, voluntary groups, and residents to support community development and engagement goals. Event and Activity Coordination: Facilitate local events and services such as open days, advice sessions, and social gatherings to foster community cohesion and increase awareness of available support. Data and Performance Monitoring: Collect and manage data related to resident participation and access needs. Use this information to inform service improvements and support performance monitoring and reporting. What We're Looking For Experience working with diverse communities and in customer-facing roles. Strong communication and project management skills. Confident using IT systems including Word, Excel, and PowerPoint. Ability to work independently and as part of a team. A commitment to equality, diversity, and inclusion. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Democracy and Boundary Commission Cymru
City, Cardiff
Location: Cardiff or virtually via MS Teams. Time Commitment: Minimum of 1-2 days per month. Tenure of office: Initial appointment of 4 years. Remuneration: £337 per full day. Closing date: 1 September 2025 Shortlisting: week commencing 19 September 2025 Interviews: week commencing 13 October 2025 Intended Start date: 1 January 2026, with handover from appointment. Role Description Strategic Functions The Chair will oversee the delivery of: Local Government Electoral Boundary Reviews. Senedd Boundary Reviews. Remuneration policy and determinations. Election administration support through the Electoral Management Board. They will also: Provide leadership for the Commissioners and secretariat, including line management of the Chief Executive. Lead on the Commission s responsibilities for partnership working. Stakeholder Management Ensure strong and effective relationships with key stakeholders. Communication and Engagement Ensure effective consultation and engagement on proposals in accordance with the Commission s Communication and Engagement strategy, ensuring feedback is used to support continuous learning and improvement. Ensure consultation is fully compliant with statutory legislative framework and used to inform decision making for all electoral reviews and remuneration determinations. Ensure Commission decisions are communicated clearly and all communications are accessible. Analysis of information / use of research and evidence to support effective decision making Analyse and interpret information and make effective use of evidence to support panel decision making on Local Government Electoral and Senedd Boundary Review options and remuneration. Identify trends across all aspects of Commission programmes to inform a research and evidence plan that ensures the Commission is contributing to the Democratic health of the nation. Use evidence and research in the provision of advice to the Welsh Government on the state of Democratic health in Wales. Policy Development Develop policy, practice and robust methodology to support decision making Provide guidance and advice to key stakeholders on the effective running of devolved elections in Wales, remuneration policy and determinations, and electoral reviews. Through shared learning, develop and implement guidance for the effective delivery of elections across Wales. Legislative Framework Understand the legislative framework that impacts decisions and Commission work. Ensure the Commission is working within the legislative framework. Horizon scan for future changes to legislation that are likely to impact the functions of the Commission. Corporate Governance Ensure the organisation is fit for purpose with effective corporate governance arrangements in place in respect to financial and risk management and organisational development. Ensure plans and policies are regularly reviewed. Provide leadership and strategic direction to the organisation and support the Chief Executive and senior leadership team to delivery corporate objectives and drive a culture of continuous improvement. The Chair will specifically lead the way in terms of the Commission s role in meeting Welsh Language standards, equalities duties, sustainable development and partnership working. Ensure the delivery of outcomes against the Commission strategy and organisational plan, delivery of Welsh Government objectives and that the Minister s Remit Letter is fulfilled. Performance Management and Quality Assurance Oversee the quality assurance process for the production of draft and final reports. Ensure the effective monitoring of the Commission s performance. Review Programme Delivering a full review of Senedd constituency boundaries that will be the basis of the 2030 Senedd Elections. Developing the Policy and Practice and Council Size Methodology for the next Electoral Review Programme, reflecting learning from the previous programme and commissioning research on specific issues. Ensure there is wide ranging consultation with Welsh Government, Principal Councils, Community and Town Councils, and all other stakeholders. Assessing a range of options for the numbers of councillors and the areas they represent, taking into account the complexities, and often contradictions, of the demography and infrastructure of the area under review and a wide range of opinions from consultation feedback Acting collectively in making draft and final decisions on individual electoral reviews. Working with principal councils to ensure community boundaries and electoral arrangements are regularly reviewed and coordinated with the programme of electoral reviews. Acting collectively in making orders on individual community reviews. Being aware, at all times, of the risks, reputational and other, associated with the reviews and the potential consequences for the Commission, its members and Welsh Government. Ensuring Commissioner s responsibilities for overseeing a number of specific Electoral Reviews as Lead Commissioner carry out their role in leading presentations and addressing engagement meetings with Principal Council councillors, including group leaders, and senior council officers; Community and Town councillors and clerks; the public and other groups who may be interested in the review. Welsh language requirements Welsh language requirements: 3 Although Welsh language skills are not essential for this post, they would be an asset. This role is a Welsh language skills desirable role. Understanding by reading: 1 Can read some basic words and phrases with understanding Speaking and being understood: 1 Can hold a basic conversation in Welsh Understanding by listening: 1 Can understand parts of a basic conversation Writing and being understood: 1 Can write basic messages on everyday topics The Use of Artificial Intelligence (AI) Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Disability Confident Scheme The Welsh Government is a Disability Confident Leader. We guarantee to interview any candidate with an impairment, health condition, who is neurodivergent or who uses British Sign Language if they meet the minimum criteria for the post. Social Model of Disability Welsh Government has adopted the social model of disability, which recognises that barriers in society act to disable people who have impairments, or health conditions, who are neurodivergent or who use British Sign Language. We are committed to removing barriers in the recruitment process so that all (or potential new) staff can perform at their best. Recruitment adjustments can be made at any part of the recruitment process for candidates with an impairment or health condition, who are neurodivergent or who use British Sign Language. How to Apply All applications for this vacancy must be made using our online application system. Unless stated otherwise in the Other vacancy-related information for advert , the Welsh Government cannot offer Visa sponsorship. Welsh Government holds a Visa sponsorship licence, but this can only be used for certain roles and this campaign does not qualify. Applications are welcomed from people with a diverse range of lived and professional experiences. We are actively committed to becoming an increasingly diverse organisation which represents the diverse communities we serve. There are a number of Diversity networks that staff can participate in, which include the Disability Awareness and Support Staff Network; Minority Ethnic Staff Network; Mind Matters (Mental health and well-being); PRISM (LGBTI+), Women Together and the Neurodivergence Network. If you have an impairment which prevents you from applying online, please email our recruitment team. You can: request an application pack in an alternative format request a recruitment adjustment to help you submit your application Use the Apply button to submit your application. You will be asked to register if you don t have an account or sign in if you do. Registration takes a few minutes and you will need an email address. You should check your Application Centre regularly for updates to your application. Please also check your spam/junk folder in case any communication regarding your application and/or assessment details finds its way there. Once you ve registered for an account and logged in, you ll be taken to the online application form. You must complete this and submit it before the deadline on the closing date. We will not consider an incomplete application form. If you would like to apply for this vacancy in Welsh, please use the Change Language link on this page. We welcome applications in Welsh, and applications submitted in Welsh will not be treated less favourably than applications submitted in English.
Sep 01, 2025
Full time
Location: Cardiff or virtually via MS Teams. Time Commitment: Minimum of 1-2 days per month. Tenure of office: Initial appointment of 4 years. Remuneration: £337 per full day. Closing date: 1 September 2025 Shortlisting: week commencing 19 September 2025 Interviews: week commencing 13 October 2025 Intended Start date: 1 January 2026, with handover from appointment. Role Description Strategic Functions The Chair will oversee the delivery of: Local Government Electoral Boundary Reviews. Senedd Boundary Reviews. Remuneration policy and determinations. Election administration support through the Electoral Management Board. They will also: Provide leadership for the Commissioners and secretariat, including line management of the Chief Executive. Lead on the Commission s responsibilities for partnership working. Stakeholder Management Ensure strong and effective relationships with key stakeholders. Communication and Engagement Ensure effective consultation and engagement on proposals in accordance with the Commission s Communication and Engagement strategy, ensuring feedback is used to support continuous learning and improvement. Ensure consultation is fully compliant with statutory legislative framework and used to inform decision making for all electoral reviews and remuneration determinations. Ensure Commission decisions are communicated clearly and all communications are accessible. Analysis of information / use of research and evidence to support effective decision making Analyse and interpret information and make effective use of evidence to support panel decision making on Local Government Electoral and Senedd Boundary Review options and remuneration. Identify trends across all aspects of Commission programmes to inform a research and evidence plan that ensures the Commission is contributing to the Democratic health of the nation. Use evidence and research in the provision of advice to the Welsh Government on the state of Democratic health in Wales. Policy Development Develop policy, practice and robust methodology to support decision making Provide guidance and advice to key stakeholders on the effective running of devolved elections in Wales, remuneration policy and determinations, and electoral reviews. Through shared learning, develop and implement guidance for the effective delivery of elections across Wales. Legislative Framework Understand the legislative framework that impacts decisions and Commission work. Ensure the Commission is working within the legislative framework. Horizon scan for future changes to legislation that are likely to impact the functions of the Commission. Corporate Governance Ensure the organisation is fit for purpose with effective corporate governance arrangements in place in respect to financial and risk management and organisational development. Ensure plans and policies are regularly reviewed. Provide leadership and strategic direction to the organisation and support the Chief Executive and senior leadership team to delivery corporate objectives and drive a culture of continuous improvement. The Chair will specifically lead the way in terms of the Commission s role in meeting Welsh Language standards, equalities duties, sustainable development and partnership working. Ensure the delivery of outcomes against the Commission strategy and organisational plan, delivery of Welsh Government objectives and that the Minister s Remit Letter is fulfilled. Performance Management and Quality Assurance Oversee the quality assurance process for the production of draft and final reports. Ensure the effective monitoring of the Commission s performance. Review Programme Delivering a full review of Senedd constituency boundaries that will be the basis of the 2030 Senedd Elections. Developing the Policy and Practice and Council Size Methodology for the next Electoral Review Programme, reflecting learning from the previous programme and commissioning research on specific issues. Ensure there is wide ranging consultation with Welsh Government, Principal Councils, Community and Town Councils, and all other stakeholders. Assessing a range of options for the numbers of councillors and the areas they represent, taking into account the complexities, and often contradictions, of the demography and infrastructure of the area under review and a wide range of opinions from consultation feedback Acting collectively in making draft and final decisions on individual electoral reviews. Working with principal councils to ensure community boundaries and electoral arrangements are regularly reviewed and coordinated with the programme of electoral reviews. Acting collectively in making orders on individual community reviews. Being aware, at all times, of the risks, reputational and other, associated with the reviews and the potential consequences for the Commission, its members and Welsh Government. Ensuring Commissioner s responsibilities for overseeing a number of specific Electoral Reviews as Lead Commissioner carry out their role in leading presentations and addressing engagement meetings with Principal Council councillors, including group leaders, and senior council officers; Community and Town councillors and clerks; the public and other groups who may be interested in the review. Welsh language requirements Welsh language requirements: 3 Although Welsh language skills are not essential for this post, they would be an asset. This role is a Welsh language skills desirable role. Understanding by reading: 1 Can read some basic words and phrases with understanding Speaking and being understood: 1 Can hold a basic conversation in Welsh Understanding by listening: 1 Can understand parts of a basic conversation Writing and being understood: 1 Can write basic messages on everyday topics The Use of Artificial Intelligence (AI) Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Disability Confident Scheme The Welsh Government is a Disability Confident Leader. We guarantee to interview any candidate with an impairment, health condition, who is neurodivergent or who uses British Sign Language if they meet the minimum criteria for the post. Social Model of Disability Welsh Government has adopted the social model of disability, which recognises that barriers in society act to disable people who have impairments, or health conditions, who are neurodivergent or who use British Sign Language. We are committed to removing barriers in the recruitment process so that all (or potential new) staff can perform at their best. Recruitment adjustments can be made at any part of the recruitment process for candidates with an impairment or health condition, who are neurodivergent or who use British Sign Language. How to Apply All applications for this vacancy must be made using our online application system. Unless stated otherwise in the Other vacancy-related information for advert , the Welsh Government cannot offer Visa sponsorship. Welsh Government holds a Visa sponsorship licence, but this can only be used for certain roles and this campaign does not qualify. Applications are welcomed from people with a diverse range of lived and professional experiences. We are actively committed to becoming an increasingly diverse organisation which represents the diverse communities we serve. There are a number of Diversity networks that staff can participate in, which include the Disability Awareness and Support Staff Network; Minority Ethnic Staff Network; Mind Matters (Mental health and well-being); PRISM (LGBTI+), Women Together and the Neurodivergence Network. If you have an impairment which prevents you from applying online, please email our recruitment team. You can: request an application pack in an alternative format request a recruitment adjustment to help you submit your application Use the Apply button to submit your application. You will be asked to register if you don t have an account or sign in if you do. Registration takes a few minutes and you will need an email address. You should check your Application Centre regularly for updates to your application. Please also check your spam/junk folder in case any communication regarding your application and/or assessment details finds its way there. Once you ve registered for an account and logged in, you ll be taken to the online application form. You must complete this and submit it before the deadline on the closing date. We will not consider an incomplete application form. If you would like to apply for this vacancy in Welsh, please use the Change Language link on this page. We welcome applications in Welsh, and applications submitted in Welsh will not be treated less favourably than applications submitted in English.
Job Title: Housing Officer Contract Type: Permanent Salary: £26,549.63 per annum (pro rata) (£27,722.51 is achieved after 18 months successful performance in the role) Working Hours: 30 hours per week, part time Working Pattern: Monday to Thursday Location: The Springs, Cambridge If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Housing Officer Working collaboratively as part of a committed team that puts the customer first by delivering an outstanding housing management service across several defined properties, you will contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services. About you We are looking for someone with: Experience of working within housing management An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs Previous experience in positively resolving incidents Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays (pro rata) Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered .
Sep 01, 2025
Full time
Job Title: Housing Officer Contract Type: Permanent Salary: £26,549.63 per annum (pro rata) (£27,722.51 is achieved after 18 months successful performance in the role) Working Hours: 30 hours per week, part time Working Pattern: Monday to Thursday Location: The Springs, Cambridge If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Housing Officer Working collaboratively as part of a committed team that puts the customer first by delivering an outstanding housing management service across several defined properties, you will contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services. About you We are looking for someone with: Experience of working within housing management An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs Previous experience in positively resolving incidents Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays (pro rata) Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered .
