21 jobs found

Adecco is seeking to appoint TWO dedicated and knowledgeable Allocations Officer to join our Clients Housing Demand team. This is a key role within the Regeneration & Housing Directorate, responsible for the effective implementation of the Council's Housing Allocation Scheme and the allocation of both permanent and temporary accommodation. Temporary Accommodation - Allocations Officer Public Sector - Local Authority Temporary Role - 3 months with likely extension Full Time - Monday to Friday, 35 hours per week 22.33 per hour PAYE / 29.58 per hour Umbrella The first two weeks in post, you will be expected in office for training. The role will be then hybrid working, with 2 days per week in office in Ealing, 3 days working from home. In order to be considered, you must have: - A minimum of 1 year allocations experience - A minimum of 1 year housing experience - Strong customer service experience - Housing system experience - Microsoft Packages experience Role Purpose The successful candidate will be responsible for advertising and letting Council and Registered Provider (RP) properties, providing high-quality housing advice to residents, and ensuring the Council meets its housing obligations and targets. The role also involves close collaboration with internal departments and external housing partners to ensure the efficient and equitable allocation of housing resources. Key Responsibilities Administer the letting of social housing in accordance with the Council's Housing Allocation Scheme. Provide comprehensive advice to applicants regarding housing options and rehousing prospects. Liaise with Registered Providers to monitor nomination agreements and ensure compliance. Support the delivery of estate regeneration programmes and decanting processes. Allocate temporary accommodation, including hostels, PSL units, and private rented sector offers. Contribute to service improvement initiatives and policy reviews. Maintain accurate records and produce statistical reports to support departmental performance. Represent the Council in meetings and respond to enquiries from residents, elected members, and other stakeholders. Person Specification Essential Knowledge, Skills & Abilities: Sound understanding of housing legislation, including the Housing Act 1996 (Part VI), homelessness duties, and relevant case law. Familiarity with Choice Based Lettings and the provision of temporary accommodation. Strong interpersonal and communication skills, with the ability to assess housing needs and provide tailored advice. Proficiency in using IT systems to maintain accurate records. Ability to work independently and collaboratively within a team environment. Experience in managing projects and contributing to service development. Essential Experience: Previous experience in a housing allocations setting within a local authority, registered provider, or private sector organisation. Essential Qualifications: A minimum of five GCSEs (or equivalent), including English and Mathematics. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Performance and Data Manager Adecco - Housing are delighted to be assisting a housing provider to recruit a Performance and Data Manager who will be responsible for managing performance information systems , including the analysis of service performance data . The role oversees data collection, data integrity, & the triangulation of data to produce in-depth insights. This includes preparing reports for the Executive and Senior Management Team, the Board, Committees, and for statutory submissions. Location: London - Head Office (with regular travel to local housing centres) Grade/Salary: 44,408 - 49,972 Direct Reports: None Contract Type: Permanent / Full-Time (35 hours per week) Key Responsibilities 1. Performance Management Monitor and analyse service performance through KPIs, identifying trends and benchmarking against comparable housing providers. Maintain up-to-date knowledge of performance requirements for key areas of business activity. Produce performance reports for the Executive and Senior Management Team, working with Heads of Service to track improvement plans and support understanding of achievements and risks, identifying areas for improvement. 2. Partnership Working Maintain effective working relationships with colleagues, professional peers, and service users. Identify appropriate peer groups and comparative data sources to enable the Board and Committees to assess performance. Collaborate with internal stakeholders to communicate performance findings and learning outcomes and supporting colleagues in understanding and using organisational data effectively. Ensure sensitivity to the diverse needs of the communities served, applying the organisation's equal opportunity principles. 3. Data Management Develop and oversee data management systems across the organisation. Carry out spot audits of tenant-facing services to test data integrity. Provide accurate data and insight to support service reviews and decision-making. Present data in accessible, clear formats for colleagues, Board members, and Committees. Triangulate data from multiple sources to identify patterns and outcomes, producing deep-dive analysis where required. Address data inconsistencies in liaison with IT and relevant teams. Act as the Data Protection Officer, ensuring compliance with data protection and privacy legislation. 4. Continuous Improvement Attend relevant conferences and good practice forums. Support Heads of Service in setting ambitious yet achievable targets that reflect a commitment to service improvement. Use resident feedback and data analysis to inform performance targets and improvement plans. Lead or support ad hoc insight projects to identify opportunities, risks, and improvements. 5. Regulatory Compliance Ensure targets align with regulatory expectations, Ombudsman recommendations, and statutory requirements. Embed recognised good practice in all performance and reporting activities. Person Specification Education & Qualifications Good standard of education (GCSEs or equivalent). Evidence of continued professional development Desirable: Management qualification (e.g., ILM Level 5+). Experience Proven track record in improving service delivery. Experience presenting data in clear, visual formats and identifying trends. Experience analysing data to drive service improvement and background in not-for-profit, public sector, or regulated services. Knowledge & Skills Excellent interpersonal and communication skills. Strong data analysis and reporting abilities. Organised, with strong problem-solving and decision-making skills. Proficient in IT systems, including CRM, telephony, and Office 365. Able to work across multiple sites. At Adecco Housing , we specialise in social housing recruitment and are proud to partner with organisations committed to inclusive practice, community impact, and service excellence. We welcome applications from people of all backgrounds and can support reasonable adjustments through the hiring process. Don't miss out on this fantastic opportunity to join our team as a Performance & Data Manager click 'Apply' now!

Senior Tenancy Support Officer Full Time, 37 Hours per week Rugby, Warwickshire 21.14 - 27.64 per hour Temporary ongoing contract - minimum 3 months Sellick Partnership Ltd are currently recruiting for a Senior Tenancy Support Officer to join one of our Rugby based clients on a full time, temporary contract. Daily duties of the Senior Tenancy Support Officer: To take the lead on behalf of legal proceedings around tenancy enforcement on all aspects of Housing Management with regards to Independent Living tenancies Provide supervision, assistance and guidance to the Housing Management Team as whole around further action to be taken or not taken in an effort to sustain tenancies Conduct final reviews and analyse individual tenancies, tenants and actions taken in an effort to sustain tenancies Make recommendations to case officers around the next steps to be taken To lead and support the delivery of all housing management functions for Independent Living Essential requirements for the Senior Tenancy Support Officer: Previously worked within a Housing Management position Willing to undergo a basic DBS check Hold a full UK Drivers License and access to own vehicle If you are interested in the role of the Senior Tenancy Support Officer please apply now, for more information contact Harry Rigby at the Sellick Partnership Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Spencer Clarke Group are seeking a Lead Officer for a Local Authority Client in Warwickshire. In this role, you will lead on tenancy enforcement and sustainment, support and supervise housing staff, and work with partners to deliver fair and effective housing management services for our tenants. Duties: Lead on tenancy enforcement, conduct reviews of at-risk tenancies, and prepare legal cases. Supervise and guide Housing Officers and Coordinators, providing advice and operational support. Resolve anti-social behaviour and neighbour disputes, promote tenant participation, and support tenancy sustainment. Maintain accurate records, prepare reports, monitor performance, and ensure adherence to legislation and Council policies. Qualifications and Experience: The successful candidate will have the following skills / experience: Proven experience in tenancy management, enforcement, and sustaining tenancies. Experience supervising and supporting staff in a housing or customer-focused environment. Skilled in dealing with tenants, partner agencies, and resolving complex disputes. Experience preparing cases for court, maintaining records, and working within housing legislation. What's on offer: Salary: 22+ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum, with a high likelihood of extension Hours: Monday to Friday, 37 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK

An exciting opportunity has arisen for the role of Building Safety Asset and Compliance Officer in bpha's Asset Compliance Team. The Asset Compliance Team are responsible for ensuring our customers are safe in their homes, within the 6 main areas of landlord compliance - gas, electrical, asbestos, legionella, fire safety and lifting. What you will be doing: Provide an effective co-ordination and administrative support service for all Building Safety aspects across servicing and compliance areas. Ensure that compliance certification is validated, processed accurately and in a timely manner. Ensure that adequate control measures are in place using Asprey Solutions Compliance Software (Asprey) to maintain a safe environment for customers, contractors and bpha colleagues. Monitor, manage and accurately report statutory and non-statutory compliance adhering to legislation, best practice, current guidance and bpha's policies and procedures. Work collaboratively with the Compliance Team ensuring robust data integrity and records are kept up to date. Raise works orders and purchase orders ensuring invoices are processed accurately and efficiently and recording, tracking, monitoring and reporting budget spends. Record and provide written notes from meetings. Liaise with all stakeholders and be one of several points of contact for them. We are looking for someone who has: Knowledge and experience of interpreting and updating data accurately. Knowledge/experience of undertaking reviews/audits of data to provide continual assurance across areas of compliance Knowledge and experience of asset management or property compliance within social housing in one or more of the following areas - gas, electrical, fire, lifting, legionella and asbestos. A good working knowledge of Microsoft Office software, Asprey, CRM, or other similar systems would be beneficial. Good communication skills (both written and verbally) and a commitment to provide excellent quality information to both internal and external when required. Continually demonstrate excellent attention to detail and ability to achieve thoroughness and accuracy when validating data across complex areas and provide accurate reports. Excellent customer service and shows an understanding of and commitment to equality and diversity, in all aspects of work Have a Level 2 VRQ Award in Asset and Building Compliance Awareness, or an equivalent. If this sounds like you, then it would be great to hear from you. Sometimes candidates don't apply if they feel they do not meet 100% of the criteria specified, or the working pattern isn't quite right. Please do take the chance to apply - we will still review your application, but if you are not right for this role you might be just the person for another role with us in the future. Amongst what we offer you is: A competitive salary 28 days holiday PLUS Bank Holidays - rising to 33 days per year (1 a year up to 5 years of consecutive service) An inhouse training plan to support you in your role A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Finding the right people that share our passion for excellent customer experience, our values and our ambition to grow this service, embracing the opportunities that it will present, is hugely important to us - so come and join the team and be part of something special. Please note the successful candidate will need to complete an Enhanced DBS application. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

Are you an experienced housing professional looking to take the lead in tenancy enforcement and sustainment? We are seeking a Lead Tenancy Officer to join the Housing Management Team within a local authority in the West Midlands. This is a key role responsible for leading legal proceedings relating to tenancy enforcement and supporting sustainable tenancies across both General Needs and Independent Living schemes. Key Responsibilities Tenancy Enforcement: Take the lead on all legal proceedings relating to tenancy management, including court representation and final reviews of tenancies at risk of eviction. Team Supervision: Provide daily support and guidance to Housing Officers, Independent Living Officers, and Coordinators, ensuring best practice in housing management and enforcement. Sustainment Focus: Evaluate tenancy cases, work with internal departments and external agencies, and make recommendations to prevent eviction wherever possible. Anti-Social Behaviour: Oversee high-risk ASB and neighbour dispute cases, liaising with the police and partner agencies, gathering evidence, and taking appropriate enforcement action. Multi-Agency Working: Chair case conferences and build strong links with support services to develop tailored support packages that help tenants maintain their homes. Monitoring & Reporting: Ensure accurate record-keeping, monitor performance data, and contribute to service improvement through analysis and reporting. What We're Looking For A sound understanding of housing law, tenancy enforcement, and court processes. Proven experience in managing complex tenancy cases and supervising staff. Strong interpersonal and negotiation skills with a customer-focused approach. Ability to work independently and under pressure in a fast-paced environment. A full, valid UK driving licence is essential. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Homeless Reviews Officer My client is seeking an experienced Homeless Reviews Officer with strong knowledge of Part 6 and 7 of the Housing Act 1996. The Officer will be interviewing homeless applications and making justified decisions based on assessments carried out. The Officer will be supported by the Team Manager as they understand the pressures of the role. The team are looking for an experienced candidate that can add quality amongst knowledgeable peers, hitting targets and ensuring all reviews are made under relevant Housing legislation. The Officer will be expected to hit the ground running and confident in completing work loads. A comfortable working environment offers a great place to work. What we a looking for from you : Experience directly interviewing homeless clients under Part 6 and 7 of the Housing Act 2017 Working knowledge of carrying out reviews in a busy environment, liaising with external parties when necessary Up to date knowledge of the Housing Act 1996 and other relevant case laws which would help inform your decision making What are your responsibilities? Responsible for reviewing decisions made under Part 6 and Part 7 of the Housing Act 1996 Provide advice and guidance on how to improve Section 184 decision letters. Responsible for making well-reasoned arguments and impartial decisions If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. We will also pay for your DBS if we place you and keep it up to date during your time with us. Including an Ackerman Pierce welcome pack to If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed)

One of my local goverment clients is seeking an experienced and proactive Accommodation Assessment & Lettings Officer to join their Housing Needs & Refugee Services division. This role plays a critical function in arranging emergency and temporary accommodation placements and supporting the allocation of suitable long-term housing solutions in line with statutory duties. Key Responsibilities: Arrange emergency and temporary accommodation placements, including referrals into supported housing. Make offers of properties in line with Housing legislation and manage discharges of duty. Liaise with internal teams (e.g. Children s Social Services, Adult Social Care) to arrange emergency housing placements. Coordinate and allocate available properties in the private rented sector (PRS) and identify households for Direct Lets. Maintain accurate property and tenant records, monitor void turnaround times, and ensure re-let times are minimised. Manage move-ons from temporary accommodation and ensure suitable housing pathways are in place. Draft robust decision letters for suitability reviews and discharge of duty. Monitor rent accounts, initiate Housing Benefit claims, and ensure income recovery. Respond to complaints and enquiries within corporate timeframes. Liaise with landlords, partner agencies, and internal departments to maximise housing options and service outcomes. Use multiple ICT systems to maintain accurate, evidence-based records and support performance reporting. Essential Skills & Experience: Strong knowledge of the Homelessness Reduction Act 2017, Housing Act 1996 Parts VI & VII, and relevant housing legislation. Understanding of landlord & tenant law, welfare benefits, and housing allocations policies. Experience coordinating emergency accommodation and supported housing placements. Ability to assess affordability and suitability of accommodation. Experience working with vulnerable client groups and handling sensitive situations. Ability to draft clear, legally sound decision letters. Familiarity with housing databases and administrative systems. Strong interpersonal, communication, negotiation, and case management skills. Excellent organisational skills and ability to work under pressure, managing a demanding caseload. Ideal Candidate Profile: Experience working in local authority housing or homelessness services. Comfortable dealing with high-need or distressed service users. Proactive, solution-focused, and able to work both independently and within a team. Flexible and willing to attend home visits or occasional evening work. Strong understanding of safeguarding procedures and partnership working. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.

The post-holder will be proactively delivering Housing Options Advice, investigating householder circumstances and undertaking statutory assessments in order to determine the best options and resources available on a case by case basis for Homeless Clientss. The person will ensure statutory requirements are met and local team targets are delivered through case work and referrals. Detailed knowledge of HRA and the relevant legislation is essential as is being extremely organised and ability to work on related project work linked with the role. What we a looking for from you : Experience directly interviewing homeless clients under Part 6 and 7 of the Housing Act 2017 Working knowledge of carrying out reviews in a busy environment, liaising with external parties when necessary Up to date knowledge of the Housing Act 1996 and other relevant case laws which would help inform your decision making What are your responsibilities? Responsible for reviewing decisions made under Part 6 and Part 7 of the Housing Act 1996 Provide advice and guidance on how to improve Section 184 decision letters. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. We will also pay for your DBS if we place you and keep it up to date during your time with us. Including an Ackerman Pierce welcome pack to

Job Title: Fire Safety Officer Type: 3 Months Contract Location: Home based, extends from Loughborough upwards. (Leicestershire, Nottinghamshire, Lincolnshire, Derbyshire, South and West Yorkshire and Greater Manchester) with lots of travel Salary: £350 - £500 day rate Hours: Full Time BRC are working closely with a leading Housing Association in England. In this role you will act as the competent source of advice for fire safety within your geographical area of operation, providing technical advice and support to colleagues on all matters relating to fire safety. You will work collaboratively with colleagues across the Homes Directorate to ensure that repairs, refurbishment and capital schemes are reviewed to ensure that design standards conform to best practice and works undertaken meet the company's quality expectations. Reporting to the Head of Fire and Building Safety, you will liaise with local Fire & Rescue teams and the business' primary authority partner to respond to fire events and enforcement activity across your area. You will work alongside the building safety team to deliver the business' building safety engagement strategy and fire safety communication programme and support residents to live safely in their homes. Duties: Provide technical advice and support to the business regarding all fire safety matters; Undertake desk top reviews of proposed new build and refurbishment schemes and provide commentary and recommendations regarding design standards and specifications; Review resident alteration requests to ensure that proposals do not enhance the risk from fire within the dwelling or the building as a whole; Undertake fire safety assurance audits across the residential building stock to ensure fire safety risks are being robustly managed; Inspect secondary means of escape (where access has not been attained) during the FRA to ensure they remain unobstructed; Support the Building Safety programme lead in attaining access to flats to complete flat entrance fire door inspection programme. Support the Head of Fire and Building Safety in ensuring that fire evacuation strategies for blocks of flats are documented and maintained; Audit and maintain the contents of secure information boxes where installed in 11-18m blocks of flats, within their allocated operational area; Be responsible for the implementation and management of interim measures, where required following completion of an FRA/ compartmentation survey which has identified defects in a buildings fire protective measures; Inspect and audit the quality of repair and planned works to buildings during and on completion of investment projects, which have included (or impacted) fire safety precautions; Undertake reviews of H&S files, O&Ms and Regulation 38 packs for completeness; Liaise with fire and rescue services regarding post fire and planned audits; Undertake post fire inspections and provide root cause analysis reports for submission to the business Building Safety Committee Monitor and coordinate the delivery of works/ actions to address letters of non-conformity and enforcement notices to completion; Respond to fire and rescue services requests for information; Assist and support customer experience colleagues with the completion of person centred risk assessments for residents and produce and implement, personal emergency evacuation plans (PEEPs); Support the Head of Fire Safety to respond to fire Safety complaints and concerns raised by residents; Provide input to support the design and delivery of the business fire improvement capital investment programme; Promote collaborative working across the business to support the delivery of company's Building Safety strategy; Contribute to the design and delivery of a fire safety and building safety communication campaign; Attend resident, community and corporate events to raise awareness regarding fire safety; Participate in the department of an out of hours rota, to ensure the team respond to outside normal working hours emergencies in line with company's Business Continuity arrangements Requirements: Demonstrable experience of working within a social housing organisation in a similar role Able to demonstrate detailed knowledge regarding fire safety statutory instruments, British Standards and Sector guidance Able to demonstrate an understanding of building pathology An understanding of The Building Safety Act and Social Housing Act are essential An understanding of JCT and other contract forms Experience of carrying out site inspection and audits to monitor change and ensure the quality of delivery Membership of the IFE at Graduate grade or higher A minimum level 4 qualification in fire safety management, risk assessment or engineering (Applicants with level three qualifications who hold Associate membership or Full member status, with relevant experience in a similar role will also be considered) A full driving licence valid in the UK For more information, please call Meg Smith on (phone number removed) To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.

Job Title: Fire Safety Officer Type: 3 Months Contract Location: Home based, covering the Central Region ( includes Gwent, Gloucestershire, Hereford, Shropshire, Worcester, Staffordshire and Northants, Buckinghamshire, Bedfordshire, Cambridgeshire, Norfolk and Suffolk ) with lots of travel Salary: £350-£500 day rate Hours: Full Time BRC are working closely with a leading Housing Association in England. In this role you will act as the competent source of advice for fire safety within your geographical area of operation, providing technical advice and support to colleagues on all matters relating to fire safety. You will work collaboratively with colleagues across the Homes Directorate to ensure that repairs, refurbishment and capital schemes are reviewed to ensure that design standards conform to best practice and works undertaken meet company's quality expectations. Reporting to the Head of Fire and Building Safety, you will liaise with local Fire & Rescue teams and the business' primary authority partner to respond to fire events and enforcement activity across your area. You will work alongside the building safety team to deliver the business' building safety engagement strategy and fire safety communication programme and support residents to live safely in their homes. Duties: Provide technical advice and support to the business regarding all fire safety matters; Undertake desk top reviews of proposed new build and refurbishment schemes and provide commentary and recommendations regarding design standards and specifications; Review resident alteration requests to ensure that proposals do not enhance the risk from fire within the dwelling or the building as a whole; Undertake fire safety assurance audits across the residential building stock to ensure fire safety risks are being robustly managed; Inspect secondary means of escape (where access has not been attained) during the FRA to ensure they remain unobstructed; Support the Building Safety programme lead in attaining access to flats to complete flat entrance fire door inspection programme. Support the Head of Fire and Building Safety in ensuring that fire evacuation strategies for blocks of flats are documented and maintained; Audit and maintain the contents of secure information boxes where installed in 11-18m blocks of flats, within their allocated operational area; Be responsible for the implementation and management of interim measures, where required following completion of an FRA/ compartmentation survey which has identified defects in a buildings fire protective measures; Inspect and audit the quality of repair and planned works to buildings during and on completion of investment projects, which have included (or impacted) fire safety precautions; Undertake reviews of H&S files, O&Ms and Regulation 38 packs for completeness; Liaise with fire and rescue services regarding post fire and planned audits; Undertake post fire inspections and provide root cause analysis reports for submission to the business Building Safety Committee Monitor and coordinate the delivery of works/ actions to address letters of non-conformity and enforcement notices to completion; Respond to fire and rescue services requests for information; Assist and support customer experience colleagues with the completion of person centred risk assessments for residents and produce and implement, personal emergency evacuation plans (PEEPs); Support the Head of Fire Safety to respond to fire Safety complaints and concerns raised by residents; Provide input to support the design and delivery of the business fire improvement capital investment programme; Promote collaborative working across the business to support the delivery of company's Building Safety strategy; Contribute to the design and delivery of a fire safety and building safety communication campaign; Attend resident, community and corporate events to raise awareness regarding fire safety; Participate in the department of an out of hours rota, to ensure the team respond to outside normal working hours emergencies in line with company's Business Continuity arrangements Requirements: Demonstrable experience of working within a social housing organisation in a similar role Able to demonstrate detailed knowledge regarding fire safety statutory instruments, British Standards and Sector guidance Able to demonstrate an understanding of building pathology An understanding of The Building Safety Act and Social Housing Act are essential An understanding of JCT and other contract forms Experience of carrying out site inspection and audits to monitor change and ensure the quality of delivery Membership of the IFE at Graduate grade or higher A minimum level 4 qualification in fire safety management, risk assessment or engineering (Applicants with level three qualifications who hold Associate membership or Full member status, with relevant experience in a similar role will also be considered) A full driving licence valid in the UK For more information, please call Meg Smith on (phone number removed) To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.

Adecco - Housing are working with a prominent organisation in the housing sector, who are seeking a highly skilled and dedicated Housing Officer to join their team on a 3-6 month temporary basis . This is an exciting opportunity to make a positive impact on individuals and communities by providing excellent housing management support. As a Housing Officer, you will be responsible for ensuring that all properties under your management are safe , well-maintained , and compliant with relevant regulations. You will oversee tenancy management , leasehold management, resident involvement, including dealing with enquiries , conducting inspections , and additionally, you will collaborate with other departments to address repairs and maintenance issues promptly. Role: Housing Officer (Temporary) Pay: 18-19.50 P/H Start date: ASAP There is no requirement for driving in this role , and the working pattern is full time. The successful candidate will have the opportunity to make a tangible difference in people's lives while working with a supportive and passionate team. Key Responsibilities Tenancy & Estate Management Conduct regular estate inspections , tackling issues like ASB, repairs, fly-tipping, and caretaking standards. Investigate tenancy breaches (e.g., subletting, hoarding) and support enforcement action. Respond to ASB reports , referring complex cases to the ASB Officer. Engage with residents to identify vulnerabilities and refer to support services. Carry out tenant audits and monitor communal repairs and environmental issues. Resident Engagement & Support Build positive relationships with residents through estate visibility and regular contact. Attend walkabouts, meetings, and forums-capturing and acting on resident feedback. Provide enhanced support to vulnerable tenants and promote community cohesion. Work with residents and the EMB to develop and monitor estate improvement plans . Collaboration & Performance Work across teams (repairs, income, caretaking, leasehold) to deliver a joined-up local service. Maintain accurate records and case notes in housing systems. Monitor estate performance , support service improvement, and contribute to reviews To excel in this role, you should possess strong communication and interpersonal skills, enabling you to build positive relationships with tenants and stakeholders. You must have a solid understanding of housing management principles , including tenancy agreements and relevant legislation . The ability to prioritise tasks effectively, display sound judgement, and work well under pressure in a fast-paced environment is essential. Key Requirements: Proven experience in housing management or a relevant field. Deep understanding of tenancy management and regulatory compliance . Excellent communication and customer service skills. Strong organisational abilities and the ability to multitask. Proficiency in using housing management software and Microsoft Office Suite. Ability to work well independently and as part of a team. If you are ready for a challenging role that allows you to contribute to the betterment of communities and showcase your housing management expertise, apply now. Please note: Only shortlisted candidates will be contacted. All applications will be treated in the strictest confidence. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Don't miss out on this fantastic opportunity to join the team as a Housing Officer , click 'Apply' now!

Job title: Senior Auditor - Initial and Large Site Accommodations Department: Assurance/Compliance Reporting to: Head of Large Sites Assurance Location: Hybrid Home-based with fieldwork across South Wales, East of England, and South West England. Contract type: Permanent Hours of work: Monday-Friday 40 hours per week 8.30am-5pm Salary: £35,845-£50,290 per annum Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Senior Auditor to lead a team of auditors and ensure that accommodation standards and related services comply with contractual and statutory requirements. The Senior Auditor will review the work of Inspection Officers and audit staff, providing senior management with critical insights into risks, controls, and key operational processes, especially when deficiencies are identified. The role requires a full UK driving licence and access to a personal vehicle, as regular extensive travel is essential. Key Responsibilities: Plan and oversee monthly audit schedules, ensuring regular reviews of Inspection Officers and varied accommodation types. Ensure audits meet internal quality standards and legal/contractual requirements. Conduct and report on audits of accommodation, services, and staff, highlighting issues and improvements. Support UKVI and external inspections, respond to queries as required. Manage and develop a team of auditors, providing feedback and performance reviews. Ensure team training and development needs are met. Collaborate with internal teams and external stakeholders, attend relevant meetings. Maintain accurate records and manage workloads to meet deadlines. Support ongoing learning, development, and achievement of performance goals. Uphold data security, professionalism, and compliance with company policies. Required Skills: Strong auditing and inspection skills. Knowledge of housing standards, UKVI regulations, and contractual compliance. Proficient in report writing and data analysis. Experienced in team leadership and performance management. Skilled in training, mentoring, and staff support. Effective in scheduling and workload planning. Excellent verbal and written communication skills. Detail-oriented with strong problem-solving abilities. Professional, trustworthy, and ethical. Committed to continuous learning and development. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.

Housing Reviews Officer South East London 3 to 6 month ongoing contract 31.16 p/hr umbrella Closing Date: 07 May 2025 Requirements Experience dealing of making a range of homelessness decisions and decisions on part VI Experience performing s202 Reviews is a requirement to be considered Extensive experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing. Experience of providing an excellent level of customer care and customer service in a comparable customer service environment. Experience of prioritising competing demands in a pressurised environment, recognising service priorities and managing a caseload within agreed targets. Experience of achieving performance targets, deadlines and meeting departmental objectives Experience of providing an effective advice service to members of the public Responsibilities Ensure the service carries out independent reviews of homeless decisions, suitability of offers of temporary accommodation and private sector offers to discharge duty, part VI offers of accommodation and part VI assessment reviews in a timely manner. Ensure the process minimises costs including expenditure on temporary accommodation and supports the efficient management of the service. Contribute to the achievement of Housing and Housing Needs service plan priorities and objectives and meet key targets. Recognising the critical impact of homelessness on customers, and delivering early, accurate and high quality advice Responsibility for accurate record keeping and use of systems to ensure comprehensive ability to report on customers individual service provision and overall homeless trends To ensure that casework is proactively managed and key deadlines - for the provision of actions on customers individual reviews, as well as key process deadlines on casework management are adhered to To answer members enquiries and draft responses to complaints / enquiries on individual cases as required. To provide statistical information on performance as requested. PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.

Revenues & Benefits Quality Assurance Officer Location: High Street, Esher, KT10 9SD Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay rate: £ 21.89 per hour Job Ref: OR11666 Main Purpose of the Role To assist the Quality Assurance Manager in providing Quality Assurance in Benefits and Local Taxation. This will include property inspection, benefit appeals, review of benefit assessment, and provision of training to Customer Services on policy interpretation, particularly benefit claims. Specific Duties and Responsibilities Maintain a good knowledge of relevant legislation and court cases related to the Benefits and Local Taxation function of a Local Authority. Utilize good communication and negotiation skills to handle difficult situations tactfully and assertively. Possess good IT skills, with previous experience using Revenues and Benefits software (preferably Academy) being advantageous. Assist the Quality Assurance Manager with the Quality Assurance of Housing Benefits and Local Taxation. Conduct property inspections for Council Tax and Business Rates to ensure the accuracy of the Council tax database. Prepare information for and represent the Authority at Tribunals. Respond to complaints and attend valuation tribunals. Implement process changes and provide training on Benefits and Local Taxation to officers within the customer services team, including benefit assessors. Conduct and Expectations We expect the highest standards of conduct from our employees, and at all times you must carry out your duties with integrity and in accordance with the Code of Conduct for employees. Equal Opportunities We have a strong commitment to achieving equality of opportunity and expect all employees to implement and promote our policy in their own work. Health and Safety We are committed to a healthy and safe working environment and expect all employees to implement and promote its policy in all aspects of their work. Data Protection and Confidentiality You will have regard for the duty of care owed to personal data and sensitive personal data, ensuring adherence to the Data Protection Act and the Council s Information Security Policy. We are committed to maintaining the privacy of all staff and customers, expecting all staff to handle personal information sensitively and professionally. Talent Development We have a talent development programme that includes regular one-to-ones, mid-year reviews, end-of-year performance reviews, and a strong and varied learning and development programme. You will be expected to get involved in this talent programme to ensure you are performing at the highest level. Person Specification Please read the details carefully before completing your application form. This form lists the essential requirements needed for the job. Your application will be considered based on the essential knowledge, skills, abilities, education, and experience required for the job, and candidates will be selected for interview on this basis. Education to GCSE, O Level or equivalent. Familiarity with a computerised system and updating records in a live environment. Experience working with legislative/administrative or other rules/regulations and interpreting these in individual circumstances. Experience working with a wide range of complex data and adapting its presentation for different audiences. Experience working in a Quality Assurance or equivalent environment (desirable). Ability to deal diplomatically, build, and maintain relationships with internal and external customers. Knowledge of Local Taxation or Housing Benefit (desirable). Ability to use own initiative to identify and source information. Ability to effectively manage one's own work, ensuring a high standard of professional competence and accuracy, and that targets are met. Organized and able to maintain clear, accurate records of information sources. Use of Microsoft Office to an intermediate standard, particularly Excel. Special Requirements Access to a suitable vehicle. A Basic DBS disclosure is required for this position. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.

Reviews Officer - Housing & Homelessness Our client is seeking a highly skilled Reviews Officer to join their Homelessness Prevention and Advice Service . This is an excellent opportunity for an experienced housing professional to play a key role in delivering a high-quality statutory review service. The successful candidate will be responsible for carrying out statutory homelessness reviews , ensuring decisions are made in line with relevant legislation including the Housing Act 1996 (as amended) , the Homelessness Reduction Act 2017 , the Localism Act 2011 , and the Equality Act 2010 . You will use your sound judgement, comprehensive legal knowledge, and analytical skills to ensure all outcomes are fair, lawful, and transparent. Key Responsibilities: Conduct statutory reviews of housing and homelessness decisions. Draft high-quality, legally robust decision letters. Assess the merits of individual cases, including judicial review threats and interim accommodation requests. Provide training and guidance to case officers, helping to improve service delivery. Represent the organisation at County Court and High Court proceedings , as required. Maintain expert knowledge of housing law, case law, and codes of guidance. Ensure statutory timescales are met and records are accurately maintained. Engage professionally with applicants, solicitors, and stakeholders, always delivering excellent customer service. Key Requirements: Strong understanding of housing and homelessness legislation, case law, and guidance. Proven experience of writing complex statutory decision letters. Background in investigations, case assessment, and decision-making within homelessness services. Excellent written and verbal communication skills. Ability to remain calm and professional under pressure, managing competing demands and tight deadlines. Strong interpersonal skills with the ability to coach and develop colleagues.

Home based, covering the Central Region (Coventry, Northampton, Hereford & Worcester) Permanent, Full Time Stonewater are seeking a Fire Safety Officer (known internally as Fire Safety Business Partner) someone to provide technical advice and assurance regarding the fire safety of our residential and commercial properties. As our Fire Safety Officer, you will undertake desk top reviews of proposed new build and refurbishment schemes and provide commentary and recommendations regarding design standards and specifications. You will review resident alteration requests to ensure that proposals do not enhance the risk from fire within the dwelling or the building as a whole and undertake fire safety assurance audits across the residential building stock to ensure fire safety risks are being robustly managed. Reporting to the Head of Fire & Building Safety, you will visit sites and undertake door and compartmentation surveys to specify works, audit and maintain the contents of secure information boxes where installed in 11-18m blocks of flats, within your allocated operational area, ensure fire evacuation strategies for blocks of flats are documented and undertake emergency evacuation statements for customer who require them. The ideal candidate will: Be a member of the IFE at Graduate grade (or higher). Hold a Level 4 qualification in fire safety management, risk assessment or engineering. (Those with a Level 3 qualification but hold Associate membership or full member status, with relevant experience in a similar role will also be considered). Hold a fire door inspection and passive fire inspector qualification (training will be provided) Have demonstrable experience of working within a social housing organisation in a similar role. Be able to demonstrate detailed knowledge regarding fire safety statutory instruments, British Standards and Sector guidance. Be able to demonstrate an understanding of building pathology. Understand The Building Safety Act and Social Housing Act. Understand JCT and other contract forms. Have experience of carrying out site inspection and audits to monitor change and ensure the quality of delivery. Be able to communicate effectively at all levels and produce coherent, written documentation. Be able to translate technical content for non-technical stakeholders in an informative and engaging way. Be able to work effectively in partnership with multi-disciplinary teams and external stakeholders. Be able to monitor and coordinate key programmes of work. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ?

Ready to take on backlogs, tackle complex reviews, and build your career along the way? A London Borough is seeking a Housing Reviews Officer on an initial contract until the end of this year, with a strong likelihood of extension. You will join a team of 5-6 Reviews Officers, with two new posts created to help clear a backlog of Part 6 and Part 7 Reviews. What you'll need: Experience writing S202 Reviews, ideally both Part 6 and Part 7 Ability to attend the office once a week for training and case reviews with your team leader Experience with the Hope/Home Connections system (advantageous but not essential) This is a great time to join, with the Borough making significant improvements and receiving positive feedback across the service. If interested, please send your CV to (url removed)