Duty Manager Duty Manager (Front Office) £35,000 per year Accommodation Service Charge Full Time (including evenings and weekends) 4 on 4 off Shift rotation. The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and a true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling At the cultural heartbeat of The Standard is our team who bring to life our spaces, engage with our guests and vibrate social energy, day and night across our numerous bars, restaurants, event spaces and guest areas. Our hotel is a destination brimming with events and entertainment that leave you feeling uplifted and inspired. We're on the lookout for unique individuals who bring a fresh perspective to our team (and no, we don't need a 5-page CV to see how awesome you are). We believe in letting you be you. We want you to express yourself and celebrate your individuality. Our team is a vibrant mix of personalities, backgrounds, and lifestyles. If you think you've got what it takes to be a Duty Manager at The Standard, London, we'd love to hear from you! Your role: As a Duty Manager at our fabulous hotel, you'll be the superhero under the Front of House Manager's wing, orchestrating every aspect of our accommodation department. Imagine yourself as the maestro of guest happiness, leading your team to create unforgettable experiences for our guests. What you'll be doing: Daily Operations Magic: Oversee the Front Desk, Guest Services, Guest Experience, and Bell teams like a pro. Work your charm with Housekeeping to ensure room allocations, VIP requests, and guest needs are just right! Leading with Panache: Stay cool and composed, whether you're handling guest complaints, juggling schedules, or supporting your staff through thick and thin. Flexibility Mastery: Adapt like a chameleon to changing situations, from bustling days to maintenance hiccups, emergencies, or lending a hand wherever it is needed. Who We're Looking For This isn't just any Duty Manager gig. To thrive here, you need: Energy and Enthusiasm: Bring your A-game to our high-energy, fast-paced environment. Social Butterfly Skills: Be the life of the party - upbeat, friendly, and highly social. Confidence Under Pressure: Keep your cool and exude confidence, even when things get hectic. Team Spirit and Independence: Work seamlessly as part of our management team and shine bright on your own. Your Superpowers To join our team, you'll need: Experience: Several years rocking a senior Front Office role in the UK or international hospitality scene. Previous Roles: Experience as a Duty Manager, Assistant Front Office Manager, or Guest Relations Manager in a luxury boutique hotel or big hotel. Skillset: Proactivity and a can-do attitude. Stellar decision-making skills. Ability to deliver top-notch service consistently (bonus points for knowing Coyle Service standards). Training and coaching abilities. Expertise in Opera, Knowcross, Squirrel, Microsoft Office and NOR1. Work Schedule and Requirements Shifts: Ready to roll on a 4-on, 4-off rotation, with occasional Night Holiday cover. At The Standard, we take design and guest experience seriously - but not ourselves. Our team, 'Standard People,' are vibrant, dynamic, and engaging. If you're a confident, proactive self-starter ready to join a fun and energetic team, we want to hear from you. Think you've got what it takes to be a Duty Manager at The Standard? Let's make magic together! All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment. Benefits Include Accommodation Service Charge & Commission incentive Schemes Increase holiday entitlement with Service Meals on Duty Pension Scheme Life Assurance (2 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Discount platform including GYM Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Standard and Bunkhouse properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to £1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
Sep 04, 2025
Full time
Duty Manager Duty Manager (Front Office) £35,000 per year Accommodation Service Charge Full Time (including evenings and weekends) 4 on 4 off Shift rotation. The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and a true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling At the cultural heartbeat of The Standard is our team who bring to life our spaces, engage with our guests and vibrate social energy, day and night across our numerous bars, restaurants, event spaces and guest areas. Our hotel is a destination brimming with events and entertainment that leave you feeling uplifted and inspired. We're on the lookout for unique individuals who bring a fresh perspective to our team (and no, we don't need a 5-page CV to see how awesome you are). We believe in letting you be you. We want you to express yourself and celebrate your individuality. Our team is a vibrant mix of personalities, backgrounds, and lifestyles. If you think you've got what it takes to be a Duty Manager at The Standard, London, we'd love to hear from you! Your role: As a Duty Manager at our fabulous hotel, you'll be the superhero under the Front of House Manager's wing, orchestrating every aspect of our accommodation department. Imagine yourself as the maestro of guest happiness, leading your team to create unforgettable experiences for our guests. What you'll be doing: Daily Operations Magic: Oversee the Front Desk, Guest Services, Guest Experience, and Bell teams like a pro. Work your charm with Housekeeping to ensure room allocations, VIP requests, and guest needs are just right! Leading with Panache: Stay cool and composed, whether you're handling guest complaints, juggling schedules, or supporting your staff through thick and thin. Flexibility Mastery: Adapt like a chameleon to changing situations, from bustling days to maintenance hiccups, emergencies, or lending a hand wherever it is needed. Who We're Looking For This isn't just any Duty Manager gig. To thrive here, you need: Energy and Enthusiasm: Bring your A-game to our high-energy, fast-paced environment. Social Butterfly Skills: Be the life of the party - upbeat, friendly, and highly social. Confidence Under Pressure: Keep your cool and exude confidence, even when things get hectic. Team Spirit and Independence: Work seamlessly as part of our management team and shine bright on your own. Your Superpowers To join our team, you'll need: Experience: Several years rocking a senior Front Office role in the UK or international hospitality scene. Previous Roles: Experience as a Duty Manager, Assistant Front Office Manager, or Guest Relations Manager in a luxury boutique hotel or big hotel. Skillset: Proactivity and a can-do attitude. Stellar decision-making skills. Ability to deliver top-notch service consistently (bonus points for knowing Coyle Service standards). Training and coaching abilities. Expertise in Opera, Knowcross, Squirrel, Microsoft Office and NOR1. Work Schedule and Requirements Shifts: Ready to roll on a 4-on, 4-off rotation, with occasional Night Holiday cover. At The Standard, we take design and guest experience seriously - but not ourselves. Our team, 'Standard People,' are vibrant, dynamic, and engaging. If you're a confident, proactive self-starter ready to join a fun and energetic team, we want to hear from you. Think you've got what it takes to be a Duty Manager at The Standard? Let's make magic together! All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment. Benefits Include Accommodation Service Charge & Commission incentive Schemes Increase holiday entitlement with Service Meals on Duty Pension Scheme Life Assurance (2 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Discount platform including GYM Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Standard and Bunkhouse properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to £1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
Operations Lead (Hospitality/Accomodation/Retail) Rate - 200 a day Duration - 3 Months + Location - London (Hybrid) Ir35 - Inside About the Role: We are seeking an experienced Hospitality, Catering & Retail Operations Manager with a strong background in accommodation services to oversee and drive the smooth running of our multi-faceted operations. This role is pivotal in ensuring high standards of service across hospitality, catering, retail, and accommodation, while delivering an excellent customer and guest experience. The successful candidate will be a strategic operator who can balance commercial performance with outstanding service delivery, managing teams across multiple functions and ensuring compliance, efficiency, and innovation. Key Responsibilities: Oversee day-to-day operations across hospitality, catering, retail, and accommodation services . Lead, motivate, and manage multi-disciplinary teams to deliver a consistent, high-quality service. Drive commercial performance, including budget management, cost control, and income generation across outlets and accommodation. Ensure compliance with all relevant health, safety, hygiene, and food safety standards. Monitor and improve customer experience, ensuring feedback is actioned and service levels are exceeded. Develop and implement operational strategies to increase efficiency and maximise revenue. Work closely with suppliers, contractors, and stakeholders to deliver value for money and service excellence. Oversee accommodation operations, ensuring smooth running of bookings, occupancy management, housekeeping, and guest services. Prepare and present regular performance reports and KPIs to senior management. Lead on staff recruitment, training, and development across all operational areas. Skills & Experience Required: Proven experience managing hospitality, catering, retail, and accommodation operations in a complex or multi-site environment. Strong leadership skills with the ability to inspire and develop teams. Excellent financial and commercial acumen, with a track record of managing budgets and driving revenue. Strong knowledge of health, safety, and compliance standards within hospitality and accommodation. Exceptional organisational and communication skills, with the ability to manage multiple priorities. Customer-focused mindset with a passion for delivering outstanding service. Experience within education, large-scale venues, hotels, or conference centres would be advantageous.
Sep 03, 2025
Contractor
Operations Lead (Hospitality/Accomodation/Retail) Rate - 200 a day Duration - 3 Months + Location - London (Hybrid) Ir35 - Inside About the Role: We are seeking an experienced Hospitality, Catering & Retail Operations Manager with a strong background in accommodation services to oversee and drive the smooth running of our multi-faceted operations. This role is pivotal in ensuring high standards of service across hospitality, catering, retail, and accommodation, while delivering an excellent customer and guest experience. The successful candidate will be a strategic operator who can balance commercial performance with outstanding service delivery, managing teams across multiple functions and ensuring compliance, efficiency, and innovation. Key Responsibilities: Oversee day-to-day operations across hospitality, catering, retail, and accommodation services . Lead, motivate, and manage multi-disciplinary teams to deliver a consistent, high-quality service. Drive commercial performance, including budget management, cost control, and income generation across outlets and accommodation. Ensure compliance with all relevant health, safety, hygiene, and food safety standards. Monitor and improve customer experience, ensuring feedback is actioned and service levels are exceeded. Develop and implement operational strategies to increase efficiency and maximise revenue. Work closely with suppliers, contractors, and stakeholders to deliver value for money and service excellence. Oversee accommodation operations, ensuring smooth running of bookings, occupancy management, housekeeping, and guest services. Prepare and present regular performance reports and KPIs to senior management. Lead on staff recruitment, training, and development across all operational areas. Skills & Experience Required: Proven experience managing hospitality, catering, retail, and accommodation operations in a complex or multi-site environment. Strong leadership skills with the ability to inspire and develop teams. Excellent financial and commercial acumen, with a track record of managing budgets and driving revenue. Strong knowledge of health, safety, and compliance standards within hospitality and accommodation. Exceptional organisational and communication skills, with the ability to manage multiple priorities. Customer-focused mindset with a passion for delivering outstanding service. Experience within education, large-scale venues, hotels, or conference centres would be advantageous.
Operations Lead (Hospitality/Accomodation/Retail) Rate - £200 a day Duration - 3 months + Location - London (Hybrid) Ir35 - Inside About the Role: We are seeking an experienced Hospitality, Catering & Retail Operations Manager with a strong background in accommodation services to oversee and drive the smooth running of our multi-faceted operations. This role is pivotal in ensuring high standards of service across hospitality, catering, retail, and accommodation, while delivering an excellent customer and guest experience. The successful candidate will be a strategic operator who can balance commercial performance with outstanding service delivery, managing teams across multiple functions and ensuring compliance, efficiency, and innovation. Key Responsibilities: Oversee day-to-day operations across hospitality, catering, retail, and accommodation services . Lead, motivate, and manage multi-disciplinary teams to deliver a consistent, high-quality service. Drive commercial performance, including budget management, cost control, and income generation across outlets and accommodation. Ensure compliance with all relevant health, safety, hygiene, and food safety standards. Monitor and improve customer experience, ensuring feedback is actioned and service levels are exceeded. Develop and implement operational strategies to increase efficiency and maximise revenue. Work closely with suppliers, contractors, and stakeholders to deliver value for money and service excellence. Oversee accommodation operations, ensuring smooth running of bookings, occupancy management, housekeeping, and guest services. Prepare and present regular performance reports and KPIs to senior management. Lead on staff recruitment, training, and development across all operational areas. Skills & Experience Required: Proven experience managing hospitality, catering, retail, and accommodation operations in a complex or multi-site environment. Strong leadership skills with the ability to inspire and develop teams. Excellent financial and commercial acumen, with a track record of managing budgets and driving revenue. Strong knowledge of health, safety, and compliance standards within hospitality and accommodation. Exceptional organisational and communication skills, with the ability to manage multiple priorities. Customer-focused mindset with a passion for delivering outstanding service. Experience within education, large-scale venues, hotels, or conference centres would be advantageous.
Sep 03, 2025
Contractor
Operations Lead (Hospitality/Accomodation/Retail) Rate - £200 a day Duration - 3 months + Location - London (Hybrid) Ir35 - Inside About the Role: We are seeking an experienced Hospitality, Catering & Retail Operations Manager with a strong background in accommodation services to oversee and drive the smooth running of our multi-faceted operations. This role is pivotal in ensuring high standards of service across hospitality, catering, retail, and accommodation, while delivering an excellent customer and guest experience. The successful candidate will be a strategic operator who can balance commercial performance with outstanding service delivery, managing teams across multiple functions and ensuring compliance, efficiency, and innovation. Key Responsibilities: Oversee day-to-day operations across hospitality, catering, retail, and accommodation services . Lead, motivate, and manage multi-disciplinary teams to deliver a consistent, high-quality service. Drive commercial performance, including budget management, cost control, and income generation across outlets and accommodation. Ensure compliance with all relevant health, safety, hygiene, and food safety standards. Monitor and improve customer experience, ensuring feedback is actioned and service levels are exceeded. Develop and implement operational strategies to increase efficiency and maximise revenue. Work closely with suppliers, contractors, and stakeholders to deliver value for money and service excellence. Oversee accommodation operations, ensuring smooth running of bookings, occupancy management, housekeeping, and guest services. Prepare and present regular performance reports and KPIs to senior management. Lead on staff recruitment, training, and development across all operational areas. Skills & Experience Required: Proven experience managing hospitality, catering, retail, and accommodation operations in a complex or multi-site environment. Strong leadership skills with the ability to inspire and develop teams. Excellent financial and commercial acumen, with a track record of managing budgets and driving revenue. Strong knowledge of health, safety, and compliance standards within hospitality and accommodation. Exceptional organisational and communication skills, with the ability to manage multiple priorities. Customer-focused mindset with a passion for delivering outstanding service. Experience within education, large-scale venues, hotels, or conference centres would be advantageous.
Our client runs a multi award winning leisure resort based on the Picturesque Isle of Arran. They are looking for passionate therapists with enthusiasm & personality to complement their existing beauty therapy team. About the role We are looking for an experienced and passionate Spa Therapist to join our clients award winning spa team. They are proud to work with a luxurious skincare brand ishga to deliver luxurious treatments and memorable experiences to their guests. In this role you will reassure guests that they are in safe hands and deliver five-star service from their arrival at the spa to their departure. perform all core treatments to the highest standard, following brand-specific routines and requirements. actively maintain a good knowledge of spa services and products and take part in ongoing training activities within the spa. upsell treatments and retail products wherever possible to increase sales responsible for completing any other tasks and duties that may be deemed necessary as requested by the Senior Therapist and Spa Manager. To be a good fit for this role you will have completed an HND/ NVQ level 3 in Beauty Therapy (or equivalent qualification) be confident to do all aspects of beauty confidently from massages and facials to waxing and pedicures. have previous experience working in a Spa environment ideally, you will previously have worked with ishga products - Desirable Our client offer their therapists comprehensive in-house training throughout their careers including the opportunity to complete certified ishga training. The organisation offer a wide range of exclusive team member benefits including: - Full Leisure Membership with unlimited access to the swimming pools, thermal suites, well equipped gym and multi-purpose game hall Free bike hire Exclusive resort discounts Share of resort tips (paid monthly) Employee wellbeing and assistance programme Team and social activities. Long service benefits Referral scheme Training and development opportunities Modern live-in accommodation available Free uniform Our clients team are Awesome; displaying professionalism, honesty and a fun and creative manner in everything they do. Everyone's passion and personality is what makes them an award winning team.
Sep 02, 2025
Full time
Our client runs a multi award winning leisure resort based on the Picturesque Isle of Arran. They are looking for passionate therapists with enthusiasm & personality to complement their existing beauty therapy team. About the role We are looking for an experienced and passionate Spa Therapist to join our clients award winning spa team. They are proud to work with a luxurious skincare brand ishga to deliver luxurious treatments and memorable experiences to their guests. In this role you will reassure guests that they are in safe hands and deliver five-star service from their arrival at the spa to their departure. perform all core treatments to the highest standard, following brand-specific routines and requirements. actively maintain a good knowledge of spa services and products and take part in ongoing training activities within the spa. upsell treatments and retail products wherever possible to increase sales responsible for completing any other tasks and duties that may be deemed necessary as requested by the Senior Therapist and Spa Manager. To be a good fit for this role you will have completed an HND/ NVQ level 3 in Beauty Therapy (or equivalent qualification) be confident to do all aspects of beauty confidently from massages and facials to waxing and pedicures. have previous experience working in a Spa environment ideally, you will previously have worked with ishga products - Desirable Our client offer their therapists comprehensive in-house training throughout their careers including the opportunity to complete certified ishga training. The organisation offer a wide range of exclusive team member benefits including: - Full Leisure Membership with unlimited access to the swimming pools, thermal suites, well equipped gym and multi-purpose game hall Free bike hire Exclusive resort discounts Share of resort tips (paid monthly) Employee wellbeing and assistance programme Team and social activities. Long service benefits Referral scheme Training and development opportunities Modern live-in accommodation available Free uniform Our clients team are Awesome; displaying professionalism, honesty and a fun and creative manner in everything they do. Everyone's passion and personality is what makes them an award winning team.
Job title: Hotel Head Chef Salary: Up to 42,500 GBP + tips Location: Buckingham, Buckinghamshire Accommodation provided: No Charge for accommodation: N/A Type of contract: Permanent 45hrs per week Workplace description: Located at the very heart of the beautiful medieval town of Buckingham. Enjoy 4 star luxury with 49 exquisite bedrooms, suites and family rooms, a fabulous friendly bar, superb restaurant and comfortable lounges. We have an exciting opportunity for a Head Chef to join the team. Reporting to the General Manager, this position would suit an experienced Senior Chef De Partie who would love to have freedom to create different menus & run their own kitchen, or a Senior Sous Chef or Head Chef who wants to advance food service and create a culinary destination for guests. A passion for food and the customer experience are essential along with a great eye for detail. You will thrive on a challenge and have very strong leadership skills whilst being an excellent communicator with the other venue departments, especially the Sales Office. The role will involve shift work, including evenings & weekends in line with business requirements, events & Christmas functions. 45 hours per week. Additional pay: Tips Benefits: Company pension Discounted or free food Employee discount On-site parking Referral programme Schedule: 10 hour shift 12 hour shift 8 hour shift Monday to Friday Weekend availability Ability to commute/relocate: Buckingham: reliably commute or plan to relocate before starting work (required) Experience: Chef: 3 years (required) Important Notes: 1. Applications should be made by email or phone. 2. Applications should be in Word format only and in ENGLISH! 3. DDH Recruitment Ltd does not charge work seekers for its services. 4. All workers will be subject to UK taxation. Please be aware that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients. We take the receipt of your CV as your permission to proceed with your application. If you do not wish DDH Recruitment Ltd to use your details with our clients, please contact us as soon as possible.
Sep 01, 2025
Full time
Job title: Hotel Head Chef Salary: Up to 42,500 GBP + tips Location: Buckingham, Buckinghamshire Accommodation provided: No Charge for accommodation: N/A Type of contract: Permanent 45hrs per week Workplace description: Located at the very heart of the beautiful medieval town of Buckingham. Enjoy 4 star luxury with 49 exquisite bedrooms, suites and family rooms, a fabulous friendly bar, superb restaurant and comfortable lounges. We have an exciting opportunity for a Head Chef to join the team. Reporting to the General Manager, this position would suit an experienced Senior Chef De Partie who would love to have freedom to create different menus & run their own kitchen, or a Senior Sous Chef or Head Chef who wants to advance food service and create a culinary destination for guests. A passion for food and the customer experience are essential along with a great eye for detail. You will thrive on a challenge and have very strong leadership skills whilst being an excellent communicator with the other venue departments, especially the Sales Office. The role will involve shift work, including evenings & weekends in line with business requirements, events & Christmas functions. 45 hours per week. Additional pay: Tips Benefits: Company pension Discounted or free food Employee discount On-site parking Referral programme Schedule: 10 hour shift 12 hour shift 8 hour shift Monday to Friday Weekend availability Ability to commute/relocate: Buckingham: reliably commute or plan to relocate before starting work (required) Experience: Chef: 3 years (required) Important Notes: 1. Applications should be made by email or phone. 2. Applications should be in Word format only and in ENGLISH! 3. DDH Recruitment Ltd does not charge work seekers for its services. 4. All workers will be subject to UK taxation. Please be aware that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients. We take the receipt of your CV as your permission to proceed with your application. If you do not wish DDH Recruitment Ltd to use your details with our clients, please contact us as soon as possible.
