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head of legal employment
Employment Solicitor - Remote
Talk Staff Group Limited Bedford, Bedfordshire
Are you an experienced Employment Solicitor looking for true flexibility and autonomy in your role? We re working with a forward-thinking legal firm that offers a fully remote setup, low billing targets, and a refreshing approach to client work. This is a rare opportunity to work on a varied caseload of both Claimant and Respondent matters, with growing emphasis on supporting businesses. Whether you re looking for a 4-day week or a full-time position with a healthier work-life balance, this firm puts people first - and performance ahead of presenteeism. To be considered for the role, you ll require the following essentials: Qualified Solicitor with 5+ years PQE in employment law Confident handling both contentious and non-contentious matters Experience advising both individuals and business clients Commercial mindset with the ability to work independently Excellent communication skills and client care Within this position, you ll also be: Advising on employment matters including contracts, grievances, disciplinaries, redundancies and settlement agreements Representing clients in Employment Tribunal and County Court claims Providing commercially focused HR and employment law advice to businesses Drafting and negotiating a wide range of employment-related documents Building strong relationships with new and existing clients Managing your own caseload with full support from the wider team What s in it for you? Fully remote working from anywhere in the UK Flexibility to choose a 4 or 5 day week Just 25 billable hours per week (5 per day) Salary £55,000 FTE + performance-based bonus after 2 years Full administrative, PA and paralegal support Autonomy in how you manage your work High-quality employment law work across a diverse range of clients Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Sep 04, 2025
Full time
Are you an experienced Employment Solicitor looking for true flexibility and autonomy in your role? We re working with a forward-thinking legal firm that offers a fully remote setup, low billing targets, and a refreshing approach to client work. This is a rare opportunity to work on a varied caseload of both Claimant and Respondent matters, with growing emphasis on supporting businesses. Whether you re looking for a 4-day week or a full-time position with a healthier work-life balance, this firm puts people first - and performance ahead of presenteeism. To be considered for the role, you ll require the following essentials: Qualified Solicitor with 5+ years PQE in employment law Confident handling both contentious and non-contentious matters Experience advising both individuals and business clients Commercial mindset with the ability to work independently Excellent communication skills and client care Within this position, you ll also be: Advising on employment matters including contracts, grievances, disciplinaries, redundancies and settlement agreements Representing clients in Employment Tribunal and County Court claims Providing commercially focused HR and employment law advice to businesses Drafting and negotiating a wide range of employment-related documents Building strong relationships with new and existing clients Managing your own caseload with full support from the wider team What s in it for you? Fully remote working from anywhere in the UK Flexibility to choose a 4 or 5 day week Just 25 billable hours per week (5 per day) Salary £55,000 FTE + performance-based bonus after 2 years Full administrative, PA and paralegal support Autonomy in how you manage your work High-quality employment law work across a diverse range of clients Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Pontoon
Simulation Engineer
Pontoon Crewe, Cheshire
Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Simulation Engineer Crewe Contract until 23/12/2025 (12 Month rolling contract) Day Rate Outside IR35 Purpose of the job Adecco working in partnership with Bentley Motors are seeking a Simulation Engineer to support engineers and feature owners, to create virtual models of vehicles and lighting components for simulation. Complete Analysis and reports of results and findings. Prepare demonstrations to show how the lighting in and around the vehicle will behave. Position in organisation Light Simulation Engineer part of the Light Simulation & Photometry Team EE/L, within Electrical Engineering Department. Reporting to the Technical Manager and the Head of Lighting. Scope of Job 1: Simulation Model Creation 2: Running and Analysing Simulations 3: Generation of Simulation Reports 4: Maintaining Materials library 5: Development of Simulation Techniques 6: Cross Functional Communication Key Responsibilities Customer Simulation Requirements Receipt and acknowledgement of Simulation request. Verification of customer requirements and Measurement Specifications. Management of customer requirements & Expectations and deadlines Communication / information sharing & packaging reviews with Research and developments teams, including Electrical, Concepts, Styling & Design, Trim, and other major interfaces Data preparation and Model Creation & Simulation Launch Preparation and cleaning of 3D data. Application of physically correct materials Creation of sensors & implementation of design tables Mesh adjustment Launching Simulations and use of HPC Use of active simulation for design Data Analysis, Report & Demonstration Compilation Detailed Analysis of Simulation Results, Including but not exhaustive Occupant Vision and Visual Ergonomics Lighting Concept strategy Interior Lighting (Internal reflections, Sunlight effects, core functional lighting, Ambient lighting, stowage lighting, Displays HUD, Cube simulations) Exterior Lighting (Front and rear lighting experience and performance. Impacts to customers and environment lit and unlit) Lighting effects Legal verification Vehicle benchmarking Root cause analysis of Errors and defects discovered Implications or impact introduced by the system / components into interfacing systems i.e. Interior Trim or BiW must be identified with potential solutions Identification of any packaging constraints & style hard points Scripting & Macro Creation Creation and Compilation of test summaries and of comprehensive & detailed test reports. Support Feature owners, Suppliers, and internal customers with understanding measurement results and analysis. Demonstration presentation of Simulation results Maintenance and Customer support Maintain material measurement library. Maintain process documentation for simulation methods/techniques Correlation of simulation results to real world situation Support customers understanding of simulation methods and techniques Experience Experience and knowledge of delivering complete vehicle optical simulation and vehicle integration of illuminated components with ergonomic eye point considerations on the interior & exterior of the vehicle. Excellent knowledge is required of: Catia v5, Softwares: Speos for Catia Ansys Speos AVX (awareness) Prita MS Office (including scripting in Visual basic) Detailed Analysis of simulation results Complete Vehicle component integration Good understanding of materials and behaviour with light Other Requirements Reading Technical Drawings. Ability to write clear technical reports Understanding of electrical circuit diagrams, behaviour and control of LEDs and system integration onto vehicles. Data management and revision control Appreciation of vehicle communication networks including CAN and LIN communication buses. Working to quality standards and processes Experience with Microsoft office programs including word, power point and excel Note - if you do not hear back within 5 working days of applying, please assume you have been unsuccessful on this occasion
Sep 04, 2025
Contractor
Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Simulation Engineer Crewe Contract until 23/12/2025 (12 Month rolling contract) Day Rate Outside IR35 Purpose of the job Adecco working in partnership with Bentley Motors are seeking a Simulation Engineer to support engineers and feature owners, to create virtual models of vehicles and lighting components for simulation. Complete Analysis and reports of results and findings. Prepare demonstrations to show how the lighting in and around the vehicle will behave. Position in organisation Light Simulation Engineer part of the Light Simulation & Photometry Team EE/L, within Electrical Engineering Department. Reporting to the Technical Manager and the Head of Lighting. Scope of Job 1: Simulation Model Creation 2: Running and Analysing Simulations 3: Generation of Simulation Reports 4: Maintaining Materials library 5: Development of Simulation Techniques 6: Cross Functional Communication Key Responsibilities Customer Simulation Requirements Receipt and acknowledgement of Simulation request. Verification of customer requirements and Measurement Specifications. Management of customer requirements & Expectations and deadlines Communication / information sharing & packaging reviews with Research and developments teams, including Electrical, Concepts, Styling & Design, Trim, and other major interfaces Data preparation and Model Creation & Simulation Launch Preparation and cleaning of 3D data. Application of physically correct materials Creation of sensors & implementation of design tables Mesh adjustment Launching Simulations and use of HPC Use of active simulation for design Data Analysis, Report & Demonstration Compilation Detailed Analysis of Simulation Results, Including but not exhaustive Occupant Vision and Visual Ergonomics Lighting Concept strategy Interior Lighting (Internal reflections, Sunlight effects, core functional lighting, Ambient lighting, stowage lighting, Displays HUD, Cube simulations) Exterior Lighting (Front and rear lighting experience and performance. Impacts to customers and environment lit and unlit) Lighting effects Legal verification Vehicle benchmarking Root cause analysis of Errors and defects discovered Implications or impact introduced by the system / components into interfacing systems i.e. Interior Trim or BiW must be identified with potential solutions Identification of any packaging constraints & style hard points Scripting & Macro Creation Creation and Compilation of test summaries and of comprehensive & detailed test reports. Support Feature owners, Suppliers, and internal customers with understanding measurement results and analysis. Demonstration presentation of Simulation results Maintenance and Customer support Maintain material measurement library. Maintain process documentation for simulation methods/techniques Correlation of simulation results to real world situation Support customers understanding of simulation methods and techniques Experience Experience and knowledge of delivering complete vehicle optical simulation and vehicle integration of illuminated components with ergonomic eye point considerations on the interior & exterior of the vehicle. Excellent knowledge is required of: Catia v5, Softwares: Speos for Catia Ansys Speos AVX (awareness) Prita MS Office (including scripting in Visual basic) Detailed Analysis of simulation results Complete Vehicle component integration Good understanding of materials and behaviour with light Other Requirements Reading Technical Drawings. Ability to write clear technical reports Understanding of electrical circuit diagrams, behaviour and control of LEDs and system integration onto vehicles. Data management and revision control Appreciation of vehicle communication networks including CAN and LIN communication buses. Working to quality standards and processes Experience with Microsoft office programs including word, power point and excel Note - if you do not hear back within 5 working days of applying, please assume you have been unsuccessful on this occasion
Specialist Behavioural Support Worker
Look Ahead Care Support and Housing Welwyn Garden City, Hertfordshire
We're looking for a kind, compassionate and resilient Specialist Behaviour Support Workers to join our Birchall Wood Service in Hertfordshire. £27,352.00 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Want to feel like you're making a difference? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing. We are looking for a skilled, creative and experienced Specialist Behavioural Support Workers to support one customer in her own home in Welwyn Garden City. Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role must have an excellent value base to support the customer to build their life and develop their skills and passions as an independent person. A full driving licence is required for this position. For a full job description, please visit our website. All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. About you: Enjoys social interaction and the company of others, joins in with the hobbies and interests of the customer and can facilitate connections with new people and places. Has a reasonable level of physical fitness and is able / likes to participate in active pursuits such as running and swimming. Is confident enough to try new things and take positive risks on a regular basis. Exudes a warm friendly and fun presence. Prefers working as part of a group or team. Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement. Has a practical and logical mind and is naturally well organised. Thrives on change and enjoys dynamic diverse environments. Is persistent and determined in adverse circumstances. Is respectful, articulate and sensitive in style of communication. Is motivated towards excellence and improvement of personal performance with a can-do attitude. Ability to cope positively with challenging and diverse behaviour. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Sep 04, 2025
Full time
We're looking for a kind, compassionate and resilient Specialist Behaviour Support Workers to join our Birchall Wood Service in Hertfordshire. £27,352.00 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Want to feel like you're making a difference? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing. We are looking for a skilled, creative and experienced Specialist Behavioural Support Workers to support one customer in her own home in Welwyn Garden City. Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role must have an excellent value base to support the customer to build their life and develop their skills and passions as an independent person. A full driving licence is required for this position. For a full job description, please visit our website. All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. About you: Enjoys social interaction and the company of others, joins in with the hobbies and interests of the customer and can facilitate connections with new people and places. Has a reasonable level of physical fitness and is able / likes to participate in active pursuits such as running and swimming. Is confident enough to try new things and take positive risks on a regular basis. Exudes a warm friendly and fun presence. Prefers working as part of a group or team. Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement. Has a practical and logical mind and is naturally well organised. Thrives on change and enjoys dynamic diverse environments. Is persistent and determined in adverse circumstances. Is respectful, articulate and sensitive in style of communication. Is motivated towards excellence and improvement of personal performance with a can-do attitude. Ability to cope positively with challenging and diverse behaviour. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Case Officer - Lincolnshire and Nottinghamshire
Royal British Legion
Are you passionate about advising, advocating, or guiding local communities? Ready to take your career to new heights with one of the UK's most impactful charities? Join us in empowering communities and making a lasting difference. We're looking for a dedicated Case Officer to manage casework and provide direct support, advice, and guidance to beneficiaries on a wide range of issues including health, social care, employment, benefits, statutory support, and housing. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Key responsibilities: - Assess the needs of beneficiaries and collaborate with regional specialist teams and external service providers to ensure that support is delivered in an integrated and effective way. - Develop creative, tailored solutions, drawing on contributions from volunteers, our members, and branches to meet beneficiaries' unique needs. - Work closely with the Casework Services Manager and Head of Welfare to identify and address local beneficiary needs, helping shape the commissioning of specialist services. - Advise beneficiaries on available support and assist them in accessing the services they need, while maintaining an up-to-date knowledge of statutory benefits. - Build strong connections with local organisations to reach beneficiaries in the community. The role is primarily homebased and will have regular travel around the Lincolnshire and Nottinghamshire area for internal meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings. A valid UK Driving Licence is an essential requirement for this role. Employee benefits include: - 28 days' paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 14% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Sep 04, 2025
Full time
Are you passionate about advising, advocating, or guiding local communities? Ready to take your career to new heights with one of the UK's most impactful charities? Join us in empowering communities and making a lasting difference. We're looking for a dedicated Case Officer to manage casework and provide direct support, advice, and guidance to beneficiaries on a wide range of issues including health, social care, employment, benefits, statutory support, and housing. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Key responsibilities: - Assess the needs of beneficiaries and collaborate with regional specialist teams and external service providers to ensure that support is delivered in an integrated and effective way. - Develop creative, tailored solutions, drawing on contributions from volunteers, our members, and branches to meet beneficiaries' unique needs. - Work closely with the Casework Services Manager and Head of Welfare to identify and address local beneficiary needs, helping shape the commissioning of specialist services. - Advise beneficiaries on available support and assist them in accessing the services they need, while maintaining an up-to-date knowledge of statutory benefits. - Build strong connections with local organisations to reach beneficiaries in the community. The role is primarily homebased and will have regular travel around the Lincolnshire and Nottinghamshire area for internal meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings. A valid UK Driving Licence is an essential requirement for this role. Employee benefits include: - 28 days' paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 14% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Circle Recruitment
Head of IT - Cardiff
Circle Recruitment Cardiff, South Glamorgan
Head of IT - Cardiff Head of IT with strong operational IT experience in heading up an IT team across several areas, including IT service management and IT infrastructure is required by a leading company in Cardiff. This is very much an IT operational-type role day to day and hands-on, rather than strategic. They have a strategy signed off and in action so it's supporting this alongside the Director of IS The successful candidate will deliver and manage the day-to-day IT operations, maintaining high standards of IT service delivery, and safeguarding their IT infrastructure. The team that you will oversee is around 12, with a mix of IT security, IT infrastructure, IT service desk professionals & a couple of Team Leaders Experience Required: Experience in a similar senior IT role i.e. Head of IT / Head of IT Services / Senior IT Operations Manager Hands-operational senior IT experience Ability to manage cross-functional IT teams and develop those teams Excellent understanding of IT service management, IT infrastructure, and IT operations management. Experience within the legal sector or a professional services environment would be a bonus Have the ability to implement and lead large-scale IT projects. Worked in a Microsoft Cloud environment The role Execute and oversee the IT Operations in alignment with the company goals, ensuring effective and timely delivery of IT projects in a Microsoft cloud environment Manage and mentor the team of IT professionals, including all their managers and team in IT infrastructure, Service Delivery and Service desk - supporting the overall defined IT strategy. Oversee and ensure the service desk operates efficiently, providing outstanding support to all staff members across multiple offices in the UK Oversee the delivery of IT services within a Microsoft & ITIL environment, ensuring they meet business needs and comply with established SLAs. Lead IT infrastructure, including IT security initiatives to ensure robust and reliable systems across the business. Collaborate with senior management, including people at the Director level and other stakeholders to understand and address urgent IT needs, to develop a robust IT strategy moving forward. The role is hybrid 3 in office 2 at home, with the expectation of more in the office until up to speed with things. My client is looking to pay a starting salary between £60,000 - £68,000 + Hybrid working + Excellent Benefits. To apply, send your CV to Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Sep 04, 2025
Full time
Head of IT - Cardiff Head of IT with strong operational IT experience in heading up an IT team across several areas, including IT service management and IT infrastructure is required by a leading company in Cardiff. This is very much an IT operational-type role day to day and hands-on, rather than strategic. They have a strategy signed off and in action so it's supporting this alongside the Director of IS The successful candidate will deliver and manage the day-to-day IT operations, maintaining high standards of IT service delivery, and safeguarding their IT infrastructure. The team that you will oversee is around 12, with a mix of IT security, IT infrastructure, IT service desk professionals & a couple of Team Leaders Experience Required: Experience in a similar senior IT role i.e. Head of IT / Head of IT Services / Senior IT Operations Manager Hands-operational senior IT experience Ability to manage cross-functional IT teams and develop those teams Excellent understanding of IT service management, IT infrastructure, and IT operations management. Experience within the legal sector or a professional services environment would be a bonus Have the ability to implement and lead large-scale IT projects. Worked in a Microsoft Cloud environment The role Execute and oversee the IT Operations in alignment with the company goals, ensuring effective and timely delivery of IT projects in a Microsoft cloud environment Manage and mentor the team of IT professionals, including all their managers and team in IT infrastructure, Service Delivery and Service desk - supporting the overall defined IT strategy. Oversee and ensure the service desk operates efficiently, providing outstanding support to all staff members across multiple offices in the UK Oversee the delivery of IT services within a Microsoft & ITIL environment, ensuring they meet business needs and comply with established SLAs. Lead IT infrastructure, including IT security initiatives to ensure robust and reliable systems across the business. Collaborate with senior management, including people at the Director level and other stakeholders to understand and address urgent IT needs, to develop a robust IT strategy moving forward. The role is hybrid 3 in office 2 at home, with the expectation of more in the office until up to speed with things. My client is looking to pay a starting salary between £60,000 - £68,000 + Hybrid working + Excellent Benefits. To apply, send your CV to Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Aspire Recruitment
HDR Fee Earner (3-5 Years' Experience Minimum
Aspire Recruitment
Job Title: HDR Fee Earner (3 5 Years Experience Minimum) Salary: £25,000 £29,000 (DOE) per annum (Full-Time, Permanent, 35 hours) Location: Liverpool City Centre (Office based) Shifts: Between the hours of 9am and 8pm on a rota basis, Mon Sat Are you an experienced Fee Earner or Paralegal with at least 3 5 years proven experience? We re looking for a Housing Disrepair, Pre-Litigation Fee Earner to join our client s legal team at their head office in Liverpool city centre. As a HDR Fee Earner, you will be expected to assist in a fast-paced practice to handle high-quality HDR cases from their initial review and preparation of documentation through to conclusion by way of settlement or transferring to the litigation team. What You ll Do: Manage client claims using the firm s technical process, ensuring all activities are accurately documented. Handle cases efficiently and effectively. Draft, review, and submit correspondence by letter and email. Undertake calls, discussions, and negotiations with clients, third-party solicitors, and insurers to pursue appropriate case settlements. Support the strategic development of the department and firm by contributing to best practices and enhancing the client experience. Key Skills We re Looking For: Minimum 3 5 years experience in a Paralegal, Fee Earner, or similar legal role. Experience within housing disrepair is desirable but not essential. Comfortable working towards targets and KPIs. Strong understanding of emerging laws. Benefits: Christmas closure & birthdays off "Personal Time" to attend external appointments Employee Assistance Programme Staff referral bonus Reduced parking fees This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Sep 03, 2025
Full time
Job Title: HDR Fee Earner (3 5 Years Experience Minimum) Salary: £25,000 £29,000 (DOE) per annum (Full-Time, Permanent, 35 hours) Location: Liverpool City Centre (Office based) Shifts: Between the hours of 9am and 8pm on a rota basis, Mon Sat Are you an experienced Fee Earner or Paralegal with at least 3 5 years proven experience? We re looking for a Housing Disrepair, Pre-Litigation Fee Earner to join our client s legal team at their head office in Liverpool city centre. As a HDR Fee Earner, you will be expected to assist in a fast-paced practice to handle high-quality HDR cases from their initial review and preparation of documentation through to conclusion by way of settlement or transferring to the litigation team. What You ll Do: Manage client claims using the firm s technical process, ensuring all activities are accurately documented. Handle cases efficiently and effectively. Draft, review, and submit correspondence by letter and email. Undertake calls, discussions, and negotiations with clients, third-party solicitors, and insurers to pursue appropriate case settlements. Support the strategic development of the department and firm by contributing to best practices and enhancing the client experience. Key Skills We re Looking For: Minimum 3 5 years experience in a Paralegal, Fee Earner, or similar legal role. Experience within housing disrepair is desirable but not essential. Comfortable working towards targets and KPIs. Strong understanding of emerging laws. Benefits: Christmas closure & birthdays off "Personal Time" to attend external appointments Employee Assistance Programme Staff referral bonus Reduced parking fees This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Pricing Analyst
Hays Accounts and Finance City, London
Your new company I have partnered with an international law firm based near St Paul's Cathedral who are looking to bring on a pricing analyst to join their team. This role will be reporting to the pricing manager and working closely with the revenue and credit control teams. The role will assist with analysis of client rates, fee structures and discounts and preparing advice for partners on how to improve profitability through altering them. Your new role Support Pricing Manager with pricing and fee arrangement queries, including RFPs and presentations Model proposed fee arrangements and prepare budgets Create and review pricing reports Apply and implement Rate Sets within 3E system Provide support for the Evaluate pricing tool and liaise with Financial Systems team Understand phase templates at CRS and their link to time recording Deliver training on the Evaluate pricing tool across the Firm Maintain work types and their relationship to phase templates Assist with annual rate setting and matter/exception rate reviews Coach partners and fee earners on using Evaluate and developing matters budgets Manage phase templates and work types with Heads of Groups, including amendments Collaborate with Reporting, Analysis, and Revenue teams on client rates and fee structures Advise Partners on improving profitability through pricing adjustments What you'll need to succeed Experience in a pricing or finance team within a law firm is ESSENTIAL Experience with Elite or Aderant is advantageous. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 03, 2025
Full time
Your new company I have partnered with an international law firm based near St Paul's Cathedral who are looking to bring on a pricing analyst to join their team. This role will be reporting to the pricing manager and working closely with the revenue and credit control teams. The role will assist with analysis of client rates, fee structures and discounts and preparing advice for partners on how to improve profitability through altering them. Your new role Support Pricing Manager with pricing and fee arrangement queries, including RFPs and presentations Model proposed fee arrangements and prepare budgets Create and review pricing reports Apply and implement Rate Sets within 3E system Provide support for the Evaluate pricing tool and liaise with Financial Systems team Understand phase templates at CRS and their link to time recording Deliver training on the Evaluate pricing tool across the Firm Maintain work types and their relationship to phase templates Assist with annual rate setting and matter/exception rate reviews Coach partners and fee earners on using Evaluate and developing matters budgets Manage phase templates and work types with Heads of Groups, including amendments Collaborate with Reporting, Analysis, and Revenue teams on client rates and fee structures Advise Partners on improving profitability through pricing adjustments What you'll need to succeed Experience in a pricing or finance team within a law firm is ESSENTIAL Experience with Elite or Aderant is advantageous. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Waking Night Support Worker
Look Ahead Care Support and Housing Newham, London
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Newham. No personal care or experience is required, just the right values. £21,606.00 per annum, working 30 hours per week. Shift Pattern: The role involves working on a rota pattern which will be three nights per week working 10 hours only each night on a seven day rota Want to feel like you're making a difference? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Specific details about the service and team. If individual care role - details about the person. What you'll do: Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. Building supportive, trusting relationships with customers and creating a positive atmosphere Working proactively with other members of the team to handle the service caseload and administrative responsibilities Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking' Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene What you'll bring: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Exudes a warm friendly presence and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organized Able to apply the right balance of care and support dependant on the needs of the customer Thrives on change and enjoys dynamic diverse environments Is confident with high levels of self-esteem Is respectful, articulate and sensitive in style of communication Is motivated towards excellence and improvement of personal performance with a can do attitude Ability to cope positively with challenging and diverse behaviour Ability to adhere to Look Ahead's professional boundaries policy Flexible For our full job description please visit our webiste Essential: NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Sep 02, 2025
Full time
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Newham. No personal care or experience is required, just the right values. £21,606.00 per annum, working 30 hours per week. Shift Pattern: The role involves working on a rota pattern which will be three nights per week working 10 hours only each night on a seven day rota Want to feel like you're making a difference? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Specific details about the service and team. If individual care role - details about the person. What you'll do: Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. Building supportive, trusting relationships with customers and creating a positive atmosphere Working proactively with other members of the team to handle the service caseload and administrative responsibilities Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking' Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene What you'll bring: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Exudes a warm friendly presence and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organized Able to apply the right balance of care and support dependant on the needs of the customer Thrives on change and enjoys dynamic diverse environments Is confident with high levels of self-esteem Is respectful, articulate and sensitive in style of communication Is motivated towards excellence and improvement of personal performance with a can do attitude Ability to cope positively with challenging and diverse behaviour Ability to adhere to Look Ahead's professional boundaries policy Flexible For our full job description please visit our webiste Essential: NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Michael Page
Head of Human Resources
Michael Page Blackburn, Lancashire
This is a brand-new Head of HR role where you'll lead the development of a strategic people plan, working closely with senior leadership to shape culture and drive organisational growth. It's a hands-on position offering influence at board level, excellent benefits, and the chance to build HR from the ground up. Client Details A well-established, PE-backed financial services business with a strong track record of growth and innovation. Operating across the UK, they are known for delivering specialist funding solutions to a wide range of sectors and pride themselves on a customer-focused, collaborative culture. With ambitious plans for continued expansion, they offer a dynamic and forward-thinking environment where you can make a real impact. Description Develop and deliver a people strategy aligned with business objectives. Design and implement HR policies, processes, and best practices. Act as a trusted partner to the senior leadership team, advising on all HR matters. Lead on employee relations, including disciplinary, grievance, and performance management. Oversee onboarding, and induction processes. Drive learning and development initiatives, including leadership capability programmes. Manage succession planning and organisational design for future growth. Ensure legal compliance with employment law and HR regulations. Maintain accurate HR records, systems, and benefits administration. Collaborate with external partners, including legal advisors and training providers. Profile CIPD qualified (Level 5 minimum). Proven track record in a senior HR leadership role within a fast-paced environment. Strong understanding of UK employment law and HR best practice. Experience in developing and implementing people strategies. Confident in employee relations, including complex case management. Skilled in coaching and influencing senior stakeholders. Ability to balance strategic thinking with hands-on delivery. Excellent communication, interpersonal, and relationship-building skills. Highly organised, able to manage multiple priorities and projects. Resilient, adaptable, and comfortable driving change. Job Offer Salary: 60,000- 70,000. Bonus: Up to 25% of annual salary. Generous holiday allowance of 29 days. Private healthcare for employee and partner. Enhanced pension scheme after two years of service. Flexible hybrid working (2-3 days in Blackburn). If you are ready to take the next step in your HR career within the financial services industry, apply now and make a real impact!
Sep 02, 2025
Full time
This is a brand-new Head of HR role where you'll lead the development of a strategic people plan, working closely with senior leadership to shape culture and drive organisational growth. It's a hands-on position offering influence at board level, excellent benefits, and the chance to build HR from the ground up. Client Details A well-established, PE-backed financial services business with a strong track record of growth and innovation. Operating across the UK, they are known for delivering specialist funding solutions to a wide range of sectors and pride themselves on a customer-focused, collaborative culture. With ambitious plans for continued expansion, they offer a dynamic and forward-thinking environment where you can make a real impact. Description Develop and deliver a people strategy aligned with business objectives. Design and implement HR policies, processes, and best practices. Act as a trusted partner to the senior leadership team, advising on all HR matters. Lead on employee relations, including disciplinary, grievance, and performance management. Oversee onboarding, and induction processes. Drive learning and development initiatives, including leadership capability programmes. Manage succession planning and organisational design for future growth. Ensure legal compliance with employment law and HR regulations. Maintain accurate HR records, systems, and benefits administration. Collaborate with external partners, including legal advisors and training providers. Profile CIPD qualified (Level 5 minimum). Proven track record in a senior HR leadership role within a fast-paced environment. Strong understanding of UK employment law and HR best practice. Experience in developing and implementing people strategies. Confident in employee relations, including complex case management. Skilled in coaching and influencing senior stakeholders. Ability to balance strategic thinking with hands-on delivery. Excellent communication, interpersonal, and relationship-building skills. Highly organised, able to manage multiple priorities and projects. Resilient, adaptable, and comfortable driving change. Job Offer Salary: 60,000- 70,000. Bonus: Up to 25% of annual salary. Generous holiday allowance of 29 days. Private healthcare for employee and partner. Enhanced pension scheme after two years of service. Flexible hybrid working (2-3 days in Blackburn). If you are ready to take the next step in your HR career within the financial services industry, apply now and make a real impact!
Customer Services Manager - Housing, Asset Management, Property Services
Informed Recruitment City, Birmingham
Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background Well-trodden paths into this role include: Customer Services / Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Office Manager - Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Essential Skills Self-starter with a positive approach with a background in customer services or account management. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. The ability to manage multiple tasks concurrently. A good understanding of creating value and managing costs. The ability to engage with prospective customers at conferences, seminars, and workshops. Strong MS Office skills. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management. A base understanding of procurement As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot! Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Sep 02, 2025
Full time
Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background Well-trodden paths into this role include: Customer Services / Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Office Manager - Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Essential Skills Self-starter with a positive approach with a background in customer services or account management. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. The ability to manage multiple tasks concurrently. A good understanding of creating value and managing costs. The ability to engage with prospective customers at conferences, seminars, and workshops. Strong MS Office skills. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management. A base understanding of procurement As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot! Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Customer Services Manager - Housing, Asset Management, Property Services
Informed Recruitment South Bank, Yorkshire
Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background Well-trodden paths into this role include: Customer Services / Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Office Manager - Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Essential Skills Self-starter with a positive approach with a background in customer services or account management. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. The ability to manage multiple tasks concurrently. A good understanding of creating value and managing costs. The ability to engage with prospective customers at conferences, seminars, and workshops. Strong MS Office skills. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management. A base understanding of procurement As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in London, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot! Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Sep 02, 2025
Full time
Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background Well-trodden paths into this role include: Customer Services / Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Office Manager - Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Essential Skills Self-starter with a positive approach with a background in customer services or account management. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. The ability to manage multiple tasks concurrently. A good understanding of creating value and managing costs. The ability to engage with prospective customers at conferences, seminars, and workshops. Strong MS Office skills. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management. A base understanding of procurement As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in London, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot! Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
One Manchester
Head Of Neighbourhoods
One Manchester City, Manchester
Head Of Neighbourhoods Salary: £74,500 Location Manchester Full Time, Permanent Closing Date: 26th August 2025 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We own and manage over 12,000 homes in central, south and east Manchester. We have one vision To create inclusive, connected and sustainable places where people can thrive and live well. We have one purpose To provide good quality homes, great services and real opportunities for our customers and communities. We are more than just a landlord We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Are you experienced within Neighbourhood Management / Community Safety /Environmental Services. Do you have substantial knowledge of successfully managing neighbourhoods and tenancy management, with a strong track record in customer satisfaction. If you are a current senior manager in these areas or are an experienced manager ready to take the next step to accelerate your career we want to hear from you. As the Head of Neighbourhoods, you will lead and inspire your team to deliver an excellent service for our customers, driving and embedding a high performance culture across our neighbourhood services, Community Safety and environmental services. You will focus the team to improve customer experience, with an emphasis on understanding our customers and their needs and delivering services right first time. What we re looking for: Experienced in the delivery of excellent customer focused housing management and related services and compliance with relevant financial, legal and statutory requirements. Educated to Degree level or relevant equivalent experience and evidence of and commitment to continual professional and management development, including a relevant professional housing qualification e.g. CIH or willingness to work towards. Experience of leading, managing, developing and empowering colleagues at all levels in a changing environment. Strategic thinker who delivers on plans with experience of formulating, implementing and reviewing strategies, policy and processes. Professional, driven, with excellent communication skills and ability to influence stakeholders and key partners. Solid track record of driving improvements in and across teams to achieve targets and outcomes, fostering a performance culture Strong financial and budget management and forecasting skills to deliver quality services that demonstrate Value for Money. Experience of delivering quality work to fixed timescales and ability to prioritise competing tasks. Why take up the challenge with One Manchester? This really is a great place to work. We ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we d love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The Company We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in.
Sep 02, 2025
Full time
Head Of Neighbourhoods Salary: £74,500 Location Manchester Full Time, Permanent Closing Date: 26th August 2025 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We own and manage over 12,000 homes in central, south and east Manchester. We have one vision To create inclusive, connected and sustainable places where people can thrive and live well. We have one purpose To provide good quality homes, great services and real opportunities for our customers and communities. We are more than just a landlord We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Are you experienced within Neighbourhood Management / Community Safety /Environmental Services. Do you have substantial knowledge of successfully managing neighbourhoods and tenancy management, with a strong track record in customer satisfaction. If you are a current senior manager in these areas or are an experienced manager ready to take the next step to accelerate your career we want to hear from you. As the Head of Neighbourhoods, you will lead and inspire your team to deliver an excellent service for our customers, driving and embedding a high performance culture across our neighbourhood services, Community Safety and environmental services. You will focus the team to improve customer experience, with an emphasis on understanding our customers and their needs and delivering services right first time. What we re looking for: Experienced in the delivery of excellent customer focused housing management and related services and compliance with relevant financial, legal and statutory requirements. Educated to Degree level or relevant equivalent experience and evidence of and commitment to continual professional and management development, including a relevant professional housing qualification e.g. CIH or willingness to work towards. Experience of leading, managing, developing and empowering colleagues at all levels in a changing environment. Strategic thinker who delivers on plans with experience of formulating, implementing and reviewing strategies, policy and processes. Professional, driven, with excellent communication skills and ability to influence stakeholders and key partners. Solid track record of driving improvements in and across teams to achieve targets and outcomes, fostering a performance culture Strong financial and budget management and forecasting skills to deliver quality services that demonstrate Value for Money. Experience of delivering quality work to fixed timescales and ability to prioritise competing tasks. Why take up the challenge with One Manchester? This really is a great place to work. We ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we d love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The Company We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in.
Construction Solicitor
Talk Staff Group Limited City, Manchester
Our client, a prestigious and forward-thinking law firm based in Manchester, is looking to appoint a talented Construction Solicitor to join their thriving team. This is an exciting opportunity to work at the forefront of construction law, advising a diverse portfolio of clients on both contentious and non-contentious matters across the public and private sectors. If you re driven by delivering strategic, commercially-focused solutions and thrive on building trusted relationships, this could be the next step in your career. What we re looking for: Solid experience in both contentious and non-contentious construction matters Detailed understanding of standard form contracts (JCT, NEC) and bespoke agreements Proven track record in resolving disputes via adjudication, arbitration, mediation, and litigation Exceptional drafting, negotiation, and advocacy skills A confident communicator with a genuine passion for client care The ideal candidate will be commercially astute, adaptable, and highly organised, with the ability to thrive in a fast-paced and evolving legal environment. What you ll be doing: Advising developers, contractors, consultants, and funders on construction contracts, professional appointments, collateral warranties, and procurement strategies Managing disputes relating to delays, defects, payment, and performance issues, with a focus on achieving the best commercial outcome for clients Leading negotiations and drafting clear, robust agreements to safeguard client interests Collaborating with colleagues across the firm to provide seamless, integrated advice Building lasting client relationships and contributing to the firm s profile within the construction sector Staying ahead of legal developments to deliver innovative, forward-looking solutions Why join this firm? You ll be part of a progressive, supportive environment that invests in your professional development and offers genuine routes to progression. The firm has an exceptional reputation for quality and client service, giving you the platform to grow your expertise and your career. Salary & Working Hours £45,000pa £85,000pa depending on experience 35 hours per week, Monday Friday Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available (url removed)
Sep 02, 2025
Full time
Our client, a prestigious and forward-thinking law firm based in Manchester, is looking to appoint a talented Construction Solicitor to join their thriving team. This is an exciting opportunity to work at the forefront of construction law, advising a diverse portfolio of clients on both contentious and non-contentious matters across the public and private sectors. If you re driven by delivering strategic, commercially-focused solutions and thrive on building trusted relationships, this could be the next step in your career. What we re looking for: Solid experience in both contentious and non-contentious construction matters Detailed understanding of standard form contracts (JCT, NEC) and bespoke agreements Proven track record in resolving disputes via adjudication, arbitration, mediation, and litigation Exceptional drafting, negotiation, and advocacy skills A confident communicator with a genuine passion for client care The ideal candidate will be commercially astute, adaptable, and highly organised, with the ability to thrive in a fast-paced and evolving legal environment. What you ll be doing: Advising developers, contractors, consultants, and funders on construction contracts, professional appointments, collateral warranties, and procurement strategies Managing disputes relating to delays, defects, payment, and performance issues, with a focus on achieving the best commercial outcome for clients Leading negotiations and drafting clear, robust agreements to safeguard client interests Collaborating with colleagues across the firm to provide seamless, integrated advice Building lasting client relationships and contributing to the firm s profile within the construction sector Staying ahead of legal developments to deliver innovative, forward-looking solutions Why join this firm? You ll be part of a progressive, supportive environment that invests in your professional development and offers genuine routes to progression. The firm has an exceptional reputation for quality and client service, giving you the platform to grow your expertise and your career. Salary & Working Hours £45,000pa £85,000pa depending on experience 35 hours per week, Monday Friday Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available (url removed)
Head of Consultancy - Health and Safety Services
Phoenix Health & Safety
Head of Consultancy Health and Safety Services Location: Hybrid/Cannock Salary: Up to £90,000 per annum + £25,000 Commission Contract Type: Permanent What We Can Offer You: Hybrid or Remote Working, single cover healthcare Why Do We Want You? Are you ready to lead the consultancy services for an ambitious, high-performing business in a fast-growing sector? Phoenix Health & Safety, part of Wilmington plc, is rated 4.9 stars on Trust Pilot and has put the customer back in customer service. We provide training, guidance and expertise to help customers as they navigate their way through the complexities of health and safety legislation. We are seeking an experienced and dynamic Head of Consultancy to join our senior leadership team, responsible for developing and leading our health and safety consultancy services division. This role will be instrumental in building and growing our consultancy practice while ensuring the highest standards of service delivery to our clients. Please note: At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities The Head of Consultancy Service Development is responsible for strategically designing and implementing innovative consultancy service offerings that address the evolving needs of clients in the health and safety sector. This role encompasses the development of comprehensive retained consultancy packages and the execution of legal compliance audits and inspections. You will be responsible for: Service Development Design and develop consultancy service offerings, including: • Retained consultancy packages • Deliver legal compliance audits and inspections providing: • Risk profiling and training needs analysis (TNA) ISO 45001 and 9001 system design and implementation • Construction phase plan development and CDM support Toolbox talks, policy development, and bespoke advice • Develop/adopt digital tools/apps to enhance service delivery e.g. Safety Management Systems and/or risk assessment development tools Team Management • Build, lead and develop a team of health and safety consultants • Set performance targets and conduct regular review • Implement training and development programs • Foster a culture of excellence and continuous improvement Commercial Management • Develop and manage pricing strategies and commercial models for consultancy services • Create and manage departmental budgets and forecasts • Contribute to bid and tender development for strategic accounts and frameworks • Identify and pursue new business opportunities in partnership with Sales and Marketing teams What s the Best Thing About This Role? There is autonomy to make this role your own. As the Head of Consultancy you will develop and manage pricing strategies, departmental budgets, and forecasts while contributing to the bid and tender development process for strategic accounts. You will be identifying and pursuing new business opportunities and collaborating with Sales and Marketing teams, to ensure the growth and sustainability of the consultancy services offered. Overall, you will play a pivotal role in driving the organization s consultancy strategy, enhancing service delivery, and achieving commercial success What s the Most Challenging Thing About This Role? This is a fast-paced position in an ever-changing environment, you will ned to stay informed on industry developments and regulatory changes to maintain the organization's competitive edge. You will be building and nurturing a high-performing team of health and safety consultants, setting performance targets, conducting regular reviews, and implementing ongoing training and development programs. A key aspect of this role is fostering a culture of excellence and continuous improvement within the team. What We re Looking For To be successful in this role, you must have: • NEBOSH Diploma or equivalent higher-level qualification • Chartered membership of IOSH (CMIOSH) • Significant experience in health and safety consulting • Experience in a senior management role • Proven success in building and scaling consultancy operations • Deep knowledge of UK H&S legislation and sector-specific regulatory frameworks • Strong commercial acumen and a track record in driving revenue growth • Exceptional leadership, coaching, and team development capabilities To be successful in this role, it would be great if you have: • Strategic thinker with entrepreneurial mindset • Results-driven with strong problem-solving abilities • Excellent interpersonal skills • High level of professional integrity • Ability to influence at senior level We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Phoenix, part of the Wilmington Plc, offers a range of health & safety training and services both in-person and virtually. Established in 2005, we have recently become part of Wilmington plc, and pride ourselves on working to improve our range and quality of services so that customers have the best experience possible. Find What You re Looking For We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you? Join us and achieve more within your career with mutual respect, support and fair rewards. Click on APPLY today!
Sep 02, 2025
Full time
Head of Consultancy Health and Safety Services Location: Hybrid/Cannock Salary: Up to £90,000 per annum + £25,000 Commission Contract Type: Permanent What We Can Offer You: Hybrid or Remote Working, single cover healthcare Why Do We Want You? Are you ready to lead the consultancy services for an ambitious, high-performing business in a fast-growing sector? Phoenix Health & Safety, part of Wilmington plc, is rated 4.9 stars on Trust Pilot and has put the customer back in customer service. We provide training, guidance and expertise to help customers as they navigate their way through the complexities of health and safety legislation. We are seeking an experienced and dynamic Head of Consultancy to join our senior leadership team, responsible for developing and leading our health and safety consultancy services division. This role will be instrumental in building and growing our consultancy practice while ensuring the highest standards of service delivery to our clients. Please note: At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities The Head of Consultancy Service Development is responsible for strategically designing and implementing innovative consultancy service offerings that address the evolving needs of clients in the health and safety sector. This role encompasses the development of comprehensive retained consultancy packages and the execution of legal compliance audits and inspections. You will be responsible for: Service Development Design and develop consultancy service offerings, including: • Retained consultancy packages • Deliver legal compliance audits and inspections providing: • Risk profiling and training needs analysis (TNA) ISO 45001 and 9001 system design and implementation • Construction phase plan development and CDM support Toolbox talks, policy development, and bespoke advice • Develop/adopt digital tools/apps to enhance service delivery e.g. Safety Management Systems and/or risk assessment development tools Team Management • Build, lead and develop a team of health and safety consultants • Set performance targets and conduct regular review • Implement training and development programs • Foster a culture of excellence and continuous improvement Commercial Management • Develop and manage pricing strategies and commercial models for consultancy services • Create and manage departmental budgets and forecasts • Contribute to bid and tender development for strategic accounts and frameworks • Identify and pursue new business opportunities in partnership with Sales and Marketing teams What s the Best Thing About This Role? There is autonomy to make this role your own. As the Head of Consultancy you will develop and manage pricing strategies, departmental budgets, and forecasts while contributing to the bid and tender development process for strategic accounts. You will be identifying and pursuing new business opportunities and collaborating with Sales and Marketing teams, to ensure the growth and sustainability of the consultancy services offered. Overall, you will play a pivotal role in driving the organization s consultancy strategy, enhancing service delivery, and achieving commercial success What s the Most Challenging Thing About This Role? This is a fast-paced position in an ever-changing environment, you will ned to stay informed on industry developments and regulatory changes to maintain the organization's competitive edge. You will be building and nurturing a high-performing team of health and safety consultants, setting performance targets, conducting regular reviews, and implementing ongoing training and development programs. A key aspect of this role is fostering a culture of excellence and continuous improvement within the team. What We re Looking For To be successful in this role, you must have: • NEBOSH Diploma or equivalent higher-level qualification • Chartered membership of IOSH (CMIOSH) • Significant experience in health and safety consulting • Experience in a senior management role • Proven success in building and scaling consultancy operations • Deep knowledge of UK H&S legislation and sector-specific regulatory frameworks • Strong commercial acumen and a track record in driving revenue growth • Exceptional leadership, coaching, and team development capabilities To be successful in this role, it would be great if you have: • Strategic thinker with entrepreneurial mindset • Results-driven with strong problem-solving abilities • Excellent interpersonal skills • High level of professional integrity • Ability to influence at senior level We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Phoenix, part of the Wilmington Plc, offers a range of health & safety training and services both in-person and virtually. Established in 2005, we have recently become part of Wilmington plc, and pride ourselves on working to improve our range and quality of services so that customers have the best experience possible. Find What You re Looking For We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you? Join us and achieve more within your career with mutual respect, support and fair rewards. Click on APPLY today!
Sanctuary Personnel
Foster Carer - Appropriate Adult
Sanctuary Personnel Plymouth, Devon
Ready for a Change? Use Your Skills to Transform a Child's Life Step Forward Foster Carer - Plymouth & Surrounding Areas Employer : Sanctuary Personnel (in partnership with Plymouth City Council) Location : Plymouth & surrounding areas Salary : From £840 per week when a child is placed Employment Type : Full-time Self-employed Sector : Social Care Legal Support Safeguarding Is it time to use your skills differently? Whether you've worked as an Appropriate Adult, supporting vulnerable children and young people in legal or safeguarding settings, your experience could change a child's life in ways you never imagined.Right now, there's an urgent need for foster carers in Plymouth, especially for young people transitioning out of residential care. Through our Step Forward programme, you can provide the safety, consistency, and emotional support these children need to heal, grow and thrive.This role is about more than providing a roof over a child's head, it's about offering them the stability, love, and security they need to rebuild their lives. It's a full-circle role that blends professional care with personal commitment, right in your own home. Why Consider Step Forward Fostering? This specialist role is designed for experienced professionals who are ready to make a deeper impact. You'll work as part of a close-knit, fully supported team, helping a young person move forward from trauma into stability and trust.This isn't just a job, it's a chance to change lives, including your own. What You'll Receive as a Step Forward Foster Carer: ? From £840 p/week (when a child is placed)? Extra allowances for birthdays, holidays, and celebrations? 100% Council Tax exemption (eligibility criteria applies)? Up to 28-nights of paid respite p/year? Bespoke training in trauma-informed and therapeutic care? 24/7 out-of-hours support and a dedicated social work team? Access to Mockingbird Fostering Model and The Fostering Network? Be part of a local community, helping Plymouth's children stay close to home Could this be you? We're looking for people who are:• Based in Plymouth or surrounding areas• Ready to offer full-time care and a dedicated bedroom• Skilled in supporting children with emotional or behavioural needs• Emotionally resilient and reflective• Willing to become self-employed• Ideally with no children under 12 at home (though we'll assess on a case-by-case basis) Is it time for a change? If you're ready to apply your skills in a new and deeply rewarding way, then this is your opportunity. Apply now to speak with our team and take your first step toward becoming a Step Forward Foster Carer in Plymouth.
Sep 02, 2025
Full time
Ready for a Change? Use Your Skills to Transform a Child's Life Step Forward Foster Carer - Plymouth & Surrounding Areas Employer : Sanctuary Personnel (in partnership with Plymouth City Council) Location : Plymouth & surrounding areas Salary : From £840 per week when a child is placed Employment Type : Full-time Self-employed Sector : Social Care Legal Support Safeguarding Is it time to use your skills differently? Whether you've worked as an Appropriate Adult, supporting vulnerable children and young people in legal or safeguarding settings, your experience could change a child's life in ways you never imagined.Right now, there's an urgent need for foster carers in Plymouth, especially for young people transitioning out of residential care. Through our Step Forward programme, you can provide the safety, consistency, and emotional support these children need to heal, grow and thrive.This role is about more than providing a roof over a child's head, it's about offering them the stability, love, and security they need to rebuild their lives. It's a full-circle role that blends professional care with personal commitment, right in your own home. Why Consider Step Forward Fostering? This specialist role is designed for experienced professionals who are ready to make a deeper impact. You'll work as part of a close-knit, fully supported team, helping a young person move forward from trauma into stability and trust.This isn't just a job, it's a chance to change lives, including your own. What You'll Receive as a Step Forward Foster Carer: ? From £840 p/week (when a child is placed)? Extra allowances for birthdays, holidays, and celebrations? 100% Council Tax exemption (eligibility criteria applies)? Up to 28-nights of paid respite p/year? Bespoke training in trauma-informed and therapeutic care? 24/7 out-of-hours support and a dedicated social work team? Access to Mockingbird Fostering Model and The Fostering Network? Be part of a local community, helping Plymouth's children stay close to home Could this be you? We're looking for people who are:• Based in Plymouth or surrounding areas• Ready to offer full-time care and a dedicated bedroom• Skilled in supporting children with emotional or behavioural needs• Emotionally resilient and reflective• Willing to become self-employed• Ideally with no children under 12 at home (though we'll assess on a case-by-case basis) Is it time for a change? If you're ready to apply your skills in a new and deeply rewarding way, then this is your opportunity. Apply now to speak with our team and take your first step toward becoming a Step Forward Foster Carer in Plymouth.
Lettings Investment Manager
Hardy Booth Recruitment
Lettings Investment Manager Based in Cheadle, Stockport, Office Based £35k £40k + bonus 9am-5:30pm Mon Fri, no weekends Are you a property pro with a commercial edge? We are on the hunt for a Lettings Investment Manager to turn investment purchases into compliant, tenant-ready homes. This isn t your run-of-the-mill lettings role you ll manage refurbishments, nail compliance, and hand over top-quality properties to social housing providers, charities, or the private market. Future growth? Absolutely, this is an opportunity for someone with solid footing in the industry to take on a Managerial seat within a growing business, ideally they want you to grow with them - think profit share or even directorship as you step up. What you ll do: Project manage refurbishments from start to finish Keep compliance and safety on point Build strong partnerships with housing providers, charities and investors Spot and secure new investment opportunities Manage a small team of administrators helping you achieve your goals. Ensure seamless property handovers. What you ll bring: Property management or senior lettings experience, including refurbishment and ideally investor owned property experience Solid knowledge of compliance and legal requirements A sharp commercial mindset and deal-making skills Apply now and help create homes that make a difference. Get in touch with Sarah or Sophie at Hardy Booth Recruitment for more information or apply by submitting your CV today. Disclaimer Hardy Booth Recruitment Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role.
Sep 02, 2025
Full time
Lettings Investment Manager Based in Cheadle, Stockport, Office Based £35k £40k + bonus 9am-5:30pm Mon Fri, no weekends Are you a property pro with a commercial edge? We are on the hunt for a Lettings Investment Manager to turn investment purchases into compliant, tenant-ready homes. This isn t your run-of-the-mill lettings role you ll manage refurbishments, nail compliance, and hand over top-quality properties to social housing providers, charities, or the private market. Future growth? Absolutely, this is an opportunity for someone with solid footing in the industry to take on a Managerial seat within a growing business, ideally they want you to grow with them - think profit share or even directorship as you step up. What you ll do: Project manage refurbishments from start to finish Keep compliance and safety on point Build strong partnerships with housing providers, charities and investors Spot and secure new investment opportunities Manage a small team of administrators helping you achieve your goals. Ensure seamless property handovers. What you ll bring: Property management or senior lettings experience, including refurbishment and ideally investor owned property experience Solid knowledge of compliance and legal requirements A sharp commercial mindset and deal-making skills Apply now and help create homes that make a difference. Get in touch with Sarah or Sophie at Hardy Booth Recruitment for more information or apply by submitting your CV today. Disclaimer Hardy Booth Recruitment Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role.
Hope House support worker
Look Ahead Care, Support and Housing Slough, Berkshire
We're looking for a kind, compassionate and resilient Support Worker to join our Hope House service in Slough. £26,208.00 per annum, working 40 hours per week. Want to feel valued? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of serviceFree DBS (take this out if BSW advert)Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light CardFully paid induction programme and further trainingILM courses and Apprenticeship ProgrammesCycle to work schemeEmployee Assistance Programme for 24-7 confidential supportOnline wellbeing resourcesA generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. We provide support for 16 customers, we have two sites Hope House (10 bed supported housing) Doddsfield Rd (6 flats independent living with floating support). Hope House - Support hours 24 hours 7 days per week based on a shift rota pattern - (sleep-ins staff are paid additional to salary advertised).Doddsfield Rd - Floating support (during working hours)Team - 1X Contract Manager, 1X Team Leader, 4 Support Workers.Staff work closely with Slough Community Mental Health Team (SCMHT) we also have a designated Occupational Therapist working along side supporting staff. Customers also attend Hope College which is facilitated via Slough Mental Health Team as part of their recovery process needed in preparation into independent living.This is a great opportunity for any support worker to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT) We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house. What you'll do: Undertake key-working responsibilities for a caseload assigned by the Team Leader/ ManagerUndertake initial and continuous assessment of needs and potential risks and agree levels of support and actionsCreate support/action plans for providing appropriate services based on the assessment and reflecting the services and resources availableSupport customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvementApproachable and open behaviourPrefers working as part of a group or teamIs fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgementHas a practical and logical mind and is naturally well organisedFlexibleOpen to feedback and self developmentThrives on change and enjoys dynamic diverse environments What you'll bring: Essential: Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector Desirable: Experience working in mental health About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation.We are Caring and Compassionate.We are Inclusive and Trusted.We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Sep 01, 2025
Full time
We're looking for a kind, compassionate and resilient Support Worker to join our Hope House service in Slough. £26,208.00 per annum, working 40 hours per week. Want to feel valued? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of serviceFree DBS (take this out if BSW advert)Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light CardFully paid induction programme and further trainingILM courses and Apprenticeship ProgrammesCycle to work schemeEmployee Assistance Programme for 24-7 confidential supportOnline wellbeing resourcesA generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. We provide support for 16 customers, we have two sites Hope House (10 bed supported housing) Doddsfield Rd (6 flats independent living with floating support). Hope House - Support hours 24 hours 7 days per week based on a shift rota pattern - (sleep-ins staff are paid additional to salary advertised).Doddsfield Rd - Floating support (during working hours)Team - 1X Contract Manager, 1X Team Leader, 4 Support Workers.Staff work closely with Slough Community Mental Health Team (SCMHT) we also have a designated Occupational Therapist working along side supporting staff. Customers also attend Hope College which is facilitated via Slough Mental Health Team as part of their recovery process needed in preparation into independent living.This is a great opportunity for any support worker to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT) We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house. What you'll do: Undertake key-working responsibilities for a caseload assigned by the Team Leader/ ManagerUndertake initial and continuous assessment of needs and potential risks and agree levels of support and actionsCreate support/action plans for providing appropriate services based on the assessment and reflecting the services and resources availableSupport customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvementApproachable and open behaviourPrefers working as part of a group or teamIs fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgementHas a practical and logical mind and is naturally well organisedFlexibleOpen to feedback and self developmentThrives on change and enjoys dynamic diverse environments What you'll bring: Essential: Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector Desirable: Experience working in mental health About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation.We are Caring and Compassionate.We are Inclusive and Trusted.We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
James Andrews Recruitment
Head of Finance
James Andrews Recruitment
We are currently partnering with a Not for profit organisation based in London , who are currently recruiting for a Head of Finance on a permanent basis. The position is due to start September 2025 and the annual salary is circa £80,000 per annum , depending on experience. The ideal candidate will be fully qualified with experience working within the not for profit sector. Duties will include (but are not limited to): Lead, manage and continually improve the organisation s finance function, including training, developing and supporting the finance team Oversee the preparation of financial accounts, forecasting and the financial aspects of large-scale project and programme budgets, ensuring robust reporting and monitoring Produce accurate, timely financial reports for the Chief Executive, Senior Leadership Team and Board and liaise with external auditors during key financial peaks in the year Act as the Executive Lead for the Finance, Audit and Risk Committee, preparing and presenting papers as required and working closely with governance and HR colleagues Ensure compliance with all statutory financial and legal requirements, including the annual audit and regulatory obligations Allocate tasks effectively to meet deadlines and keep colleagues informed of progress Monitor cash flow and reserves and analyse performance against the organisation s business plan and financial dashboard Contribute to the overall leadership of the organisation, playing an active role in strategic and operational planning and supporting colleagues on cross-team initiatives Attend senior leadership team meetings as required Provide line management for senior finance and related roles, including oversight of debt recovery and development partnerships Essential experience: Proven track record as a Head of Finance (ideally within the charity sector), with broad expertise across all core finance processes and strong attention to detail Demonstrated ability to build effective internal partnerships, working collaboratively to achieve shared objectives Skilled in developing and enhancing financial reporting tools and systems, with the ability to coach and support others in their use Practical knowledge of VAT, including partial exemption as it applies to charities Experience of managing and developing staff to achieve their potential Strong interpersonal and communication skills, with the credibility, flexibility and energy to represent the organisation effectively both internally and externally Qualification: Must hold a formally recognised professional accounting qualification Rewards and Benefits: Great location in the heart of Portobello, North Kensington Investor in People (IiP) employer Generous holiday entitlement of 25 days (pro-rated) per year + statutory bank holidays Free gym membership at health club one minute walk from the office Pension scheme Life Assurance Sick pay scheme Season ticket / bicycle loan Free eye test voucher Working hours : Monday to Friday, 9am-5pm 35 hours per week Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Sep 01, 2025
Full time
We are currently partnering with a Not for profit organisation based in London , who are currently recruiting for a Head of Finance on a permanent basis. The position is due to start September 2025 and the annual salary is circa £80,000 per annum , depending on experience. The ideal candidate will be fully qualified with experience working within the not for profit sector. Duties will include (but are not limited to): Lead, manage and continually improve the organisation s finance function, including training, developing and supporting the finance team Oversee the preparation of financial accounts, forecasting and the financial aspects of large-scale project and programme budgets, ensuring robust reporting and monitoring Produce accurate, timely financial reports for the Chief Executive, Senior Leadership Team and Board and liaise with external auditors during key financial peaks in the year Act as the Executive Lead for the Finance, Audit and Risk Committee, preparing and presenting papers as required and working closely with governance and HR colleagues Ensure compliance with all statutory financial and legal requirements, including the annual audit and regulatory obligations Allocate tasks effectively to meet deadlines and keep colleagues informed of progress Monitor cash flow and reserves and analyse performance against the organisation s business plan and financial dashboard Contribute to the overall leadership of the organisation, playing an active role in strategic and operational planning and supporting colleagues on cross-team initiatives Attend senior leadership team meetings as required Provide line management for senior finance and related roles, including oversight of debt recovery and development partnerships Essential experience: Proven track record as a Head of Finance (ideally within the charity sector), with broad expertise across all core finance processes and strong attention to detail Demonstrated ability to build effective internal partnerships, working collaboratively to achieve shared objectives Skilled in developing and enhancing financial reporting tools and systems, with the ability to coach and support others in their use Practical knowledge of VAT, including partial exemption as it applies to charities Experience of managing and developing staff to achieve their potential Strong interpersonal and communication skills, with the credibility, flexibility and energy to represent the organisation effectively both internally and externally Qualification: Must hold a formally recognised professional accounting qualification Rewards and Benefits: Great location in the heart of Portobello, North Kensington Investor in People (IiP) employer Generous holiday entitlement of 25 days (pro-rated) per year + statutory bank holidays Free gym membership at health club one minute walk from the office Pension scheme Life Assurance Sick pay scheme Season ticket / bicycle loan Free eye test voucher Working hours : Monday to Friday, 9am-5pm 35 hours per week Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Specialist Behavioural Support Worker
Look Ahead Care, Support and Housing
We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our learning disabilities service in Hertfordshire. £23,046.00 per annum, working 32 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS (take this out if BSW advert) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing. This role includes weekend work and will involve shift-based scheduling during weekends. Driving is mandatory for this role. This role requires sleep-in shifts at the service. What you'll do: Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open up new opportunities for the customer; Developing the customer's independent living skills and involving them in aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating; Supporting the customer in their sensory routine, trialling and testing new sensory experiences; This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. About you: Enjoys social interaction and the company of others, joins in with the hobbies and interests of the customer and is able to facilitate connections with new people and places; Has a reasonable level of physical fitness and is able / likes to participate in active pursuits such as running and swimming; Is confident enough to try new things and take positive risks on a regular basis; What you'll bring: Essential: NVQ Level 2 or equivalent Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities Driving licence and a willingness to drive as part of support duties; Desirable: Experience of engaging vulnerable people with complex needs in meaningful activities. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. Please see our website for full Job decription
Sep 01, 2025
Full time
We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our learning disabilities service in Hertfordshire. £23,046.00 per annum, working 32 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS (take this out if BSW advert) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing. This role includes weekend work and will involve shift-based scheduling during weekends. Driving is mandatory for this role. This role requires sleep-in shifts at the service. What you'll do: Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open up new opportunities for the customer; Developing the customer's independent living skills and involving them in aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating; Supporting the customer in their sensory routine, trialling and testing new sensory experiences; This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. About you: Enjoys social interaction and the company of others, joins in with the hobbies and interests of the customer and is able to facilitate connections with new people and places; Has a reasonable level of physical fitness and is able / likes to participate in active pursuits such as running and swimming; Is confident enough to try new things and take positive risks on a regular basis; What you'll bring: Essential: NVQ Level 2 or equivalent Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities Driving licence and a willingness to drive as part of support duties; Desirable: Experience of engaging vulnerable people with complex needs in meaningful activities. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. Please see our website for full Job decription
Human Resources Lead
Norfolk Rivers Trust
Title: Human Resources Lead. Reports to: Head of Operations. Responsible for: No direct reports at this time. Employer: Norfolk Rivers Trust (NRT). Location: Office at Bayfield near Holt with opportunity for flexible working. However, it is important that the role holder is able to build culture and employee experience and be demonstrably participative in office life and organisational culture development. Visits across Norfolk and surrounding catchments with mileage expenses £0.45 per mile. Job term: This is a permanent 0.6 FTE position. The appointment is subject to a six-month probationary period. Hours of work : 22.5 hours over a minimum of three days between Monday and Friday. Occasional evening or weekend work may be required, for which time off in lieu can be taken. No overtime will be paid. Annual leave entitlement: 25 days plus public holidays (pro rata for part time). Salary: £36,874.00 - £41,019.00 (0.6 FTE) dependant on experience. Pension: NRT offers a contributory pension scheme and will pay 9% of salary subject to 6% employee contribution. Driving licence and vehicle: All applicants must have a full driving licence and access to their own transport with business insurance. Right to work in UK: All applicants must have the right to work in the UK. About the HR Lead role As Norfolk Rivers Trust s first dedicated HR professional, the HR Lead will play a pivotal role in shaping and implementing effective people practices that align with the organisation s culture, values, and strategic objectives. Collaborating closely with the Senior Management Team and Line Managers, the HR Lead will offer expert guidance and operational support across the entire employee lifecycle. This standalone, hands-on position requires a proactive self-starter who is confident in establishing new processes and adaptable to the needs of a small but growing organisation. The role is diverse and dynamic, ranging from advising managers on complex employee matters, enhancing recruitment practices, updating policies, to leading wellbeing initiatives. Above all, the HR Lead will be instrumental in nurturing the Trust s positive, values-driven culture, making it an exceptional place to work. Acting as the central point of contact for all people related matters, the HR Lead will also support the Senior Management Team in developing and delivering a long-term people strategy. Although standalone, access to an external professional HR sounding board, HR advice and link to employment law advice will be available. Key duties and responsibilities HR Policy and Compliance Develop, implement, monitor and maintain HR policies and procedures ensuring they comply with employment legislation and reflect best practice. Ensure policies are communicated clearly and are accessible to all staff. Regularly review policies to ensure alignment with the culture and strategic direction of the Trust. Employee Relations Provide guidance to managers on a range of employee relations matters including absence management, performance concerns, disciplinary and grievance processes, flexible working, and annual leave. Ensure processes are legally compliant, fair, and consistent. Coordinate complex or sensitive employee relations casework in collaboration with line managers and external advisors where appropriate. Line Manager Support Act as a key advisor to line managers, providing coaching, tools and resources to help them manage their teams effectively. Deliver training and guidance on key HR topics (e.g. performance management, recruitment best practice, probation and employee wellbeing). Recruitment and Onboarding Manage the recruitment process, reviewing job descriptions, advertising vacancies, shortlisting applications, overseeing interview process. Ensure inclusive and equitable recruitment practices are followed. Manage new starter onboarding, ensuring new starters have a positive and structured induction experience. Employee Lifecycle Administration Oversee all HR administration, including issuing contracts, processing changes to employment and managing leavers. Maintain accurate and up to date HR records and use NRT s HR database to ensure compliance with data protection and GDPR requirements. Performance and Development Coordinate the performance review process (including appraisal, probation and the annual staff survey), providing support to managers to ensure a consistent approach. Develop and support the implementation of learning and development policy and initiatives, including career development plans and staff skills audits. Systems and Payroll Implement and maintain a HR management system. Liaise with the Finance team to ensure accurate and timely payroll processing, including salary changes, benefits and statutory deductions to administer payroll and payroll records. HR Data and Reporting Produce HR data and reports (e.g. staff turnover, absence, diversity data) to feed into the management team and use data to make recommendations regarding future practice. Use HR data to identify trends and make recommendations for improving people management practices. Strategic HR Support Participate in the implementation of specific projects, procedures, and guidelines to help align the workforce with the strategic goals of the organisation (e.g. workforce planning, reward, and staff engagement). Promote and drive delivery of the Trust s equity, diversity, and inclusion priorities, through advice monitoring and collaboration. Work with Senior Management Team to contribute to and drive HR strategy development and implementation, including reward strategy, recruitment and selection strategies, talent and succession planning, alignment between HR strategy and business goals, supporting change management processes. Health, Safety and Wellbeing Collaborate with designated health and safety leads to develop and implement systems and procedures to create a safe working environment, drawing on specialist advice as appropriate. Ensure HR-related policies and processes reflect the organisation s duty of care to staff, including wellbeing initiatives and support systems. Other Other duties as necessary. Clear commitment to the vision and values of Norfolk Rivers Trust. Employee benefits: Employee assistance programme. Free eye test and support with cost of glasses. Enhanced leave policies including maternity, paternity and sickness. Excellent pension scheme. Flexible working opportunities. Application process To apply, please send your completed Job Application Form, Equal Opportunities Monitoring Information Form and a covering letter/email to by 9.00 on Monday 29th September 2025. Interviews will take place on Monday 6th October or Tuesday 7th October in person or on Teams. Second interviews will take place the week commencing Monday 13th October in person.
Sep 01, 2025
Full time
Title: Human Resources Lead. Reports to: Head of Operations. Responsible for: No direct reports at this time. Employer: Norfolk Rivers Trust (NRT). Location: Office at Bayfield near Holt with opportunity for flexible working. However, it is important that the role holder is able to build culture and employee experience and be demonstrably participative in office life and organisational culture development. Visits across Norfolk and surrounding catchments with mileage expenses £0.45 per mile. Job term: This is a permanent 0.6 FTE position. The appointment is subject to a six-month probationary period. Hours of work : 22.5 hours over a minimum of three days between Monday and Friday. Occasional evening or weekend work may be required, for which time off in lieu can be taken. No overtime will be paid. Annual leave entitlement: 25 days plus public holidays (pro rata for part time). Salary: £36,874.00 - £41,019.00 (0.6 FTE) dependant on experience. Pension: NRT offers a contributory pension scheme and will pay 9% of salary subject to 6% employee contribution. Driving licence and vehicle: All applicants must have a full driving licence and access to their own transport with business insurance. Right to work in UK: All applicants must have the right to work in the UK. About the HR Lead role As Norfolk Rivers Trust s first dedicated HR professional, the HR Lead will play a pivotal role in shaping and implementing effective people practices that align with the organisation s culture, values, and strategic objectives. Collaborating closely with the Senior Management Team and Line Managers, the HR Lead will offer expert guidance and operational support across the entire employee lifecycle. This standalone, hands-on position requires a proactive self-starter who is confident in establishing new processes and adaptable to the needs of a small but growing organisation. The role is diverse and dynamic, ranging from advising managers on complex employee matters, enhancing recruitment practices, updating policies, to leading wellbeing initiatives. Above all, the HR Lead will be instrumental in nurturing the Trust s positive, values-driven culture, making it an exceptional place to work. Acting as the central point of contact for all people related matters, the HR Lead will also support the Senior Management Team in developing and delivering a long-term people strategy. Although standalone, access to an external professional HR sounding board, HR advice and link to employment law advice will be available. Key duties and responsibilities HR Policy and Compliance Develop, implement, monitor and maintain HR policies and procedures ensuring they comply with employment legislation and reflect best practice. Ensure policies are communicated clearly and are accessible to all staff. Regularly review policies to ensure alignment with the culture and strategic direction of the Trust. Employee Relations Provide guidance to managers on a range of employee relations matters including absence management, performance concerns, disciplinary and grievance processes, flexible working, and annual leave. Ensure processes are legally compliant, fair, and consistent. Coordinate complex or sensitive employee relations casework in collaboration with line managers and external advisors where appropriate. Line Manager Support Act as a key advisor to line managers, providing coaching, tools and resources to help them manage their teams effectively. Deliver training and guidance on key HR topics (e.g. performance management, recruitment best practice, probation and employee wellbeing). Recruitment and Onboarding Manage the recruitment process, reviewing job descriptions, advertising vacancies, shortlisting applications, overseeing interview process. Ensure inclusive and equitable recruitment practices are followed. Manage new starter onboarding, ensuring new starters have a positive and structured induction experience. Employee Lifecycle Administration Oversee all HR administration, including issuing contracts, processing changes to employment and managing leavers. Maintain accurate and up to date HR records and use NRT s HR database to ensure compliance with data protection and GDPR requirements. Performance and Development Coordinate the performance review process (including appraisal, probation and the annual staff survey), providing support to managers to ensure a consistent approach. Develop and support the implementation of learning and development policy and initiatives, including career development plans and staff skills audits. Systems and Payroll Implement and maintain a HR management system. Liaise with the Finance team to ensure accurate and timely payroll processing, including salary changes, benefits and statutory deductions to administer payroll and payroll records. HR Data and Reporting Produce HR data and reports (e.g. staff turnover, absence, diversity data) to feed into the management team and use data to make recommendations regarding future practice. Use HR data to identify trends and make recommendations for improving people management practices. Strategic HR Support Participate in the implementation of specific projects, procedures, and guidelines to help align the workforce with the strategic goals of the organisation (e.g. workforce planning, reward, and staff engagement). Promote and drive delivery of the Trust s equity, diversity, and inclusion priorities, through advice monitoring and collaboration. Work with Senior Management Team to contribute to and drive HR strategy development and implementation, including reward strategy, recruitment and selection strategies, talent and succession planning, alignment between HR strategy and business goals, supporting change management processes. Health, Safety and Wellbeing Collaborate with designated health and safety leads to develop and implement systems and procedures to create a safe working environment, drawing on specialist advice as appropriate. Ensure HR-related policies and processes reflect the organisation s duty of care to staff, including wellbeing initiatives and support systems. Other Other duties as necessary. Clear commitment to the vision and values of Norfolk Rivers Trust. Employee benefits: Employee assistance programme. Free eye test and support with cost of glasses. Enhanced leave policies including maternity, paternity and sickness. Excellent pension scheme. Flexible working opportunities. Application process To apply, please send your completed Job Application Form, Equal Opportunities Monitoring Information Form and a covering letter/email to by 9.00 on Monday 29th September 2025. Interviews will take place on Monday 6th October or Tuesday 7th October in person or on Teams. Second interviews will take place the week commencing Monday 13th October in person.

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