Job Title: HRBP Transformation (FTC up to 12 months) Location: Worthing Salary: Up to £45,000 (FTE) Here at Liberty Recruitment Group, we are delighted to be working with an amazing Charity in their search for an HRBP (Transformation). If you are looking for a role with purpose, providing a first-class HR service to the business then this is the one for you! This is a fixed term contract up to 12 months. HRBP (Transformation) Role Overview: You will be reporting into the Associate HR Director, supporting the people transformation agenda. You will be developing and delivering HR projects, solutions and improvements across the business. You will build effective working relationships across the business to deliver a high quality and well communicated project. What the HRBP (Transformation) role will involve: Lead and deliver organisational change, including restructures across the business Design and manage consultation plans, including role design, redeployment, and redundancy Plan workforce requirements with senior leaders, ensuring fair job evaluation and equity in role design Coach and develop managers to build capability and confidence in delivering people plans Collaborate on reviewing policies, procedures, and developing training to strengthen management skills Work with the Associate People Director on transformation, communication, and wider people plans Prepare reports and updates for leaders, managers, and employee representatives HRBP (Transformation) role requirements: At least a CIPD Level 7 qualification or equivalent work experience Experience of working as an HRBP partnering leaders and senior managers through complex organisational change Managing complex organisational change programmes, managing complex consultations and redundancies Demonstrable experience of dealing with HR/employment queries from the workforce at all levels, that may be complex in nature Enhanced DBS check A valid UK driving licence as there is the requirement to travel between sites on occasion Additional Benefits & Information: 27 days holiday plus BH Death in service benefit and employer pensions contributions of 6% Discounted RAC breakdown cover Blue Light Card Free parking Free tea and coffee Subsidised meals Access to Health Shield and Employee Assistance Programme If you feel you have the skills and experience to match this role, we would love to hear from you! Please reach out to either Jane or Kym at Liberty Recruitment Group.
Sep 04, 2025
Full time
Job Title: HRBP Transformation (FTC up to 12 months) Location: Worthing Salary: Up to £45,000 (FTE) Here at Liberty Recruitment Group, we are delighted to be working with an amazing Charity in their search for an HRBP (Transformation). If you are looking for a role with purpose, providing a first-class HR service to the business then this is the one for you! This is a fixed term contract up to 12 months. HRBP (Transformation) Role Overview: You will be reporting into the Associate HR Director, supporting the people transformation agenda. You will be developing and delivering HR projects, solutions and improvements across the business. You will build effective working relationships across the business to deliver a high quality and well communicated project. What the HRBP (Transformation) role will involve: Lead and deliver organisational change, including restructures across the business Design and manage consultation plans, including role design, redeployment, and redundancy Plan workforce requirements with senior leaders, ensuring fair job evaluation and equity in role design Coach and develop managers to build capability and confidence in delivering people plans Collaborate on reviewing policies, procedures, and developing training to strengthen management skills Work with the Associate People Director on transformation, communication, and wider people plans Prepare reports and updates for leaders, managers, and employee representatives HRBP (Transformation) role requirements: At least a CIPD Level 7 qualification or equivalent work experience Experience of working as an HRBP partnering leaders and senior managers through complex organisational change Managing complex organisational change programmes, managing complex consultations and redundancies Demonstrable experience of dealing with HR/employment queries from the workforce at all levels, that may be complex in nature Enhanced DBS check A valid UK driving licence as there is the requirement to travel between sites on occasion Additional Benefits & Information: 27 days holiday plus BH Death in service benefit and employer pensions contributions of 6% Discounted RAC breakdown cover Blue Light Card Free parking Free tea and coffee Subsidised meals Access to Health Shield and Employee Assistance Programme If you feel you have the skills and experience to match this role, we would love to hear from you! Please reach out to either Jane or Kym at Liberty Recruitment Group.
We are currently seeking a highly motivated and experienced Branch Sales & Operations Manager to lead the team at our branch in Hedge End. You will be responsible for leading a team, driving sales, managing inventory, and ensuring exceptional customer service. This role requires strong leadership skills, industry knowledge, and a customer-centric approach. Benefits include: Basic Salary from £34,000 dependent on experience. Holidays from 20 working days plus all bank holidays, increased in line with service. Monthly and Yearly Sales and Contribution bonuses available. Monthly and Yearly Promotional incentives. Company Van to use to and from work. Responsibilities: Lead and manage the day-to-day operations of the branch, ensuring smooth and efficient functioning. Develop and implement strategies to achieve sales targets and increase market share. Build and maintain strong relationships with customers, providing exceptional service and addressing their needs promptly. Manage inventory levels, minimizing excess or obsolete stock. Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement. Develop a high-performing team, fostering a positive work environment and promoting teamwork. Ensure compliance with company policies, procedures, and health and safety regulations. Prepare and analyse sales reports with other relevant metrics to assess branch performance and make informed decisions. Requirements: Proven experience as a Branch Manager or in a similar role within the Motor industry. In-depth knowledge of automotive parts, accessories, and related products. Strong sales and customer service orientation, with a track record of achieving targets and building customer relationships. Proficient in using computer systems and software relevant to the industry. Knowledge of the local areas and customer base would be a distinct advantage. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
Sep 04, 2025
Full time
We are currently seeking a highly motivated and experienced Branch Sales & Operations Manager to lead the team at our branch in Hedge End. You will be responsible for leading a team, driving sales, managing inventory, and ensuring exceptional customer service. This role requires strong leadership skills, industry knowledge, and a customer-centric approach. Benefits include: Basic Salary from £34,000 dependent on experience. Holidays from 20 working days plus all bank holidays, increased in line with service. Monthly and Yearly Sales and Contribution bonuses available. Monthly and Yearly Promotional incentives. Company Van to use to and from work. Responsibilities: Lead and manage the day-to-day operations of the branch, ensuring smooth and efficient functioning. Develop and implement strategies to achieve sales targets and increase market share. Build and maintain strong relationships with customers, providing exceptional service and addressing their needs promptly. Manage inventory levels, minimizing excess or obsolete stock. Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement. Develop a high-performing team, fostering a positive work environment and promoting teamwork. Ensure compliance with company policies, procedures, and health and safety regulations. Prepare and analyse sales reports with other relevant metrics to assess branch performance and make informed decisions. Requirements: Proven experience as a Branch Manager or in a similar role within the Motor industry. In-depth knowledge of automotive parts, accessories, and related products. Strong sales and customer service orientation, with a track record of achieving targets and building customer relationships. Proficient in using computer systems and software relevant to the industry. Knowledge of the local areas and customer base would be a distinct advantage. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
Location: FARA East Sheen, SW14 7DH Type: Full-Time, 5 days per week (Tuesday - Saturday) About Us: FARA East Sheen is a vibrant charity retail shop that has been at the heart of our local community for over 30 years. With 40 charity shops across the UK, we are dedicated to helping disadvantaged children and young people in Romania. Join us and be part of a team that makes a real difference every day! The Role: We are looking for a motivated and friendly Assistant Manager to support our Shop Manager and team in the effective running of our busy shop. This role is perfect for someone who enjoys a dynamic work environment where no two days are the same. The Assistant Manager s main role is to support the Shop Manager and the team in the effective running of the shop while maintaining high levels of service for our customers. Key Responsibilities: Assisting the Shop Manager in organising and planning daily strategies Assisting the Shop Manager with team building Helping implement Company Policies and Procedures Networking with customers and the local community General admin Sort and prepare donations for sale Steam and price clothing items Create eye-catching shop displays Handle cash and operate the till Foster a welcoming atmosphere for customers Address customer queries and resolve issues Build connections within the local community Stay informed about our products and current promotions The Candidate: At least 1-year experience as a Team Leader / Assistant Manager At least 1 year of Retail or Hospitality experience Excellent customer service skills Interpersonal and great communication skills Problem-solving attitude Organised and efficient Hard-working Positive approach Great at multitasking Lives within 45 minutes of the store Able to assist the team with all shop duties e.g. lifting/ handling of loads/crates/sacks Working times: Shop Opening Hours: 09:30-17:30 8-hour shift/ 30min paid break 5 days per week rota (Tuesday - Saturday) What We Offer: Employee Assistance Program Enhanced sick pay (subject to conditions) 28 days holiday, including bank and public holidays Employee discount (subject to conditions) A birthday day off after 2 years of employment How to Apply: If you are passionate about retail and want to make a difference, we would love to hear from you! Join us at FARA East Sheen and be part of something special!
Sep 04, 2025
Full time
Location: FARA East Sheen, SW14 7DH Type: Full-Time, 5 days per week (Tuesday - Saturday) About Us: FARA East Sheen is a vibrant charity retail shop that has been at the heart of our local community for over 30 years. With 40 charity shops across the UK, we are dedicated to helping disadvantaged children and young people in Romania. Join us and be part of a team that makes a real difference every day! The Role: We are looking for a motivated and friendly Assistant Manager to support our Shop Manager and team in the effective running of our busy shop. This role is perfect for someone who enjoys a dynamic work environment where no two days are the same. The Assistant Manager s main role is to support the Shop Manager and the team in the effective running of the shop while maintaining high levels of service for our customers. Key Responsibilities: Assisting the Shop Manager in organising and planning daily strategies Assisting the Shop Manager with team building Helping implement Company Policies and Procedures Networking with customers and the local community General admin Sort and prepare donations for sale Steam and price clothing items Create eye-catching shop displays Handle cash and operate the till Foster a welcoming atmosphere for customers Address customer queries and resolve issues Build connections within the local community Stay informed about our products and current promotions The Candidate: At least 1-year experience as a Team Leader / Assistant Manager At least 1 year of Retail or Hospitality experience Excellent customer service skills Interpersonal and great communication skills Problem-solving attitude Organised and efficient Hard-working Positive approach Great at multitasking Lives within 45 minutes of the store Able to assist the team with all shop duties e.g. lifting/ handling of loads/crates/sacks Working times: Shop Opening Hours: 09:30-17:30 8-hour shift/ 30min paid break 5 days per week rota (Tuesday - Saturday) What We Offer: Employee Assistance Program Enhanced sick pay (subject to conditions) 28 days holiday, including bank and public holidays Employee discount (subject to conditions) A birthday day off after 2 years of employment How to Apply: If you are passionate about retail and want to make a difference, we would love to hear from you! Join us at FARA East Sheen and be part of something special!
Workplace Services Manager (IT) £75,000 - £85,000 + car allowance + bonus + extensive benefits Full Time/Permanent Remote with monthly travel Birmingham head office and occasional travel to other European offices The Role: I am looking for a driven and experienced Workplace Service Manager to join a large global brand head quartered in the West Midlands. This role can be primarily remote based however would involve monthly travel to the Birmingham head office and occasional travel to other offices throughout Europe. The Workplace Services Manager will join a talented European IT team and will be responsible for overseeing the technical operations and management of workplace services, primarily focusing on end-user devices such as laptops, desktops, virtual desktops, printers, mobile phones, and associated technologies. You will have a leading role in expanding the deployment of standard desktops and applications across Europe, increasing control, security, and compliance for end-user devices, and improving the workplace experience for users. Responsibilities: Coordinate delivery of workplace technology services, including packaging, deployment, and patching of laptops, desktops, and mobile devices. Take full accountability for the performance and quality of workplace services, ensuring they are delivered to meet organisational standards and user expectations. Proactively identify opportunities for service improvement and innovation, drive initiatives to enhance efficiency, and ensure device-related services are aligned with business goals and user needs. Define governance and follow-up on life cycle management for hardware, OS images and applications, including patch management. Ensure the optimal user experience with workplace technologies, focusing on usability, performance, and reliability. Standardise desktop builds to reduce the number of different images in use, simplifying management and support. Maintain the workplace service catalogue and monitor usage. Increase the level of control, security, and compliance for end-user devices, adhering to industry standards and regulations. Improve the digital workplace experience for users, ensuring their needs are met and issues are promptly addressed. Skills and Experience: Previous experience in a similar Modern Workplace or Digital Workplace Manager role. Experience of leading and growing team of varying levels of seniority. Deep knowledge of Workplace/End User Device concepts, tools, infrastructure and capabilities. Skills in device management and endpoint solutions for laptops and mobile phones. Strong vendor management skills, with experience managing third-party relationships. Excellent knowledge of the Microsoft Suite of technologies, including MS operating systems, System Center Configuration Manager (SCCM), Co-management, Intune, Windows Autopilot, Azure Virtual Desktop. Excellent knowledge of software packaging, Citrix and cloud printing. Please apply via this advert or contact (see below) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sep 04, 2025
Full time
Workplace Services Manager (IT) £75,000 - £85,000 + car allowance + bonus + extensive benefits Full Time/Permanent Remote with monthly travel Birmingham head office and occasional travel to other European offices The Role: I am looking for a driven and experienced Workplace Service Manager to join a large global brand head quartered in the West Midlands. This role can be primarily remote based however would involve monthly travel to the Birmingham head office and occasional travel to other offices throughout Europe. The Workplace Services Manager will join a talented European IT team and will be responsible for overseeing the technical operations and management of workplace services, primarily focusing on end-user devices such as laptops, desktops, virtual desktops, printers, mobile phones, and associated technologies. You will have a leading role in expanding the deployment of standard desktops and applications across Europe, increasing control, security, and compliance for end-user devices, and improving the workplace experience for users. Responsibilities: Coordinate delivery of workplace technology services, including packaging, deployment, and patching of laptops, desktops, and mobile devices. Take full accountability for the performance and quality of workplace services, ensuring they are delivered to meet organisational standards and user expectations. Proactively identify opportunities for service improvement and innovation, drive initiatives to enhance efficiency, and ensure device-related services are aligned with business goals and user needs. Define governance and follow-up on life cycle management for hardware, OS images and applications, including patch management. Ensure the optimal user experience with workplace technologies, focusing on usability, performance, and reliability. Standardise desktop builds to reduce the number of different images in use, simplifying management and support. Maintain the workplace service catalogue and monitor usage. Increase the level of control, security, and compliance for end-user devices, adhering to industry standards and regulations. Improve the digital workplace experience for users, ensuring their needs are met and issues are promptly addressed. Skills and Experience: Previous experience in a similar Modern Workplace or Digital Workplace Manager role. Experience of leading and growing team of varying levels of seniority. Deep knowledge of Workplace/End User Device concepts, tools, infrastructure and capabilities. Skills in device management and endpoint solutions for laptops and mobile phones. Strong vendor management skills, with experience managing third-party relationships. Excellent knowledge of the Microsoft Suite of technologies, including MS operating systems, System Center Configuration Manager (SCCM), Co-management, Intune, Windows Autopilot, Azure Virtual Desktop. Excellent knowledge of software packaging, Citrix and cloud printing. Please apply via this advert or contact (see below) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Ashley Kate HR & Finance
Brackley, Northamptonshire
Ashley Kate HR Are working with a busy food manufacturing client based in the Northampton area as a HR Advisor for a 12 month FTC. In this role as an HR Advisor, you'll play a key role in delivering a smooth, efficient, and effective HR service to colleagues and stakeholders across the organisation. You'll provide clear, professional guidance on all people-related matters, ensuring everything is handled in line with policies, procedures, and employment law. Salary up to 30,000 per annum Full time , FTC 12 Months, onsite 5 days per week - must be flexible to work a twilight shift as and when required which would be a minimum of 1 day per week. Provide advice and support on employee relations matters, ensuring investigations, grievances, and disciplinary processes are carried out fairly and in line with policy and best practice. Advise managers on absence management procedures and support them in review meetings. Take a proactive approach to managing long-term absence, including making referrals to Occupational Health where appropriate. Act as the first point of contact for cases relating to maternity, paternity, adoption, and flexible working. Handle HR administration such as processing new starters, leavers, and contractual changes. Support managers with probationary review processes. Assist with ethical audits and HR-related projects as needed. Respond to day-to-day HR queries via phone and email. Conduct exit interviews, record outcomes, and identify trends from the data. Work closely with resourcing teams and managers to support recruitment and take part in interviews for a variety of roles. Contribute to the delivery of induction programmes for new employees at all levels. About you HR Advisor: Confident with Microsoft Office & HR systems Solid knowledge of employment law CIPD qualified (or working towards) Experience in fast-paced/manufacturing settings Strong communicator & multitasker Driven, detail-focused & results-oriented Skilled at building relationships & resolving conflict Empathetic, trustworthy & professional Union experience a bonus To Apply for this role please email or call (phone number removed) About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Sep 04, 2025
Contractor
Ashley Kate HR Are working with a busy food manufacturing client based in the Northampton area as a HR Advisor for a 12 month FTC. In this role as an HR Advisor, you'll play a key role in delivering a smooth, efficient, and effective HR service to colleagues and stakeholders across the organisation. You'll provide clear, professional guidance on all people-related matters, ensuring everything is handled in line with policies, procedures, and employment law. Salary up to 30,000 per annum Full time , FTC 12 Months, onsite 5 days per week - must be flexible to work a twilight shift as and when required which would be a minimum of 1 day per week. Provide advice and support on employee relations matters, ensuring investigations, grievances, and disciplinary processes are carried out fairly and in line with policy and best practice. Advise managers on absence management procedures and support them in review meetings. Take a proactive approach to managing long-term absence, including making referrals to Occupational Health where appropriate. Act as the first point of contact for cases relating to maternity, paternity, adoption, and flexible working. Handle HR administration such as processing new starters, leavers, and contractual changes. Support managers with probationary review processes. Assist with ethical audits and HR-related projects as needed. Respond to day-to-day HR queries via phone and email. Conduct exit interviews, record outcomes, and identify trends from the data. Work closely with resourcing teams and managers to support recruitment and take part in interviews for a variety of roles. Contribute to the delivery of induction programmes for new employees at all levels. About you HR Advisor: Confident with Microsoft Office & HR systems Solid knowledge of employment law CIPD qualified (or working towards) Experience in fast-paced/manufacturing settings Strong communicator & multitasker Driven, detail-focused & results-oriented Skilled at building relationships & resolving conflict Empathetic, trustworthy & professional Union experience a bonus To Apply for this role please email or call (phone number removed) About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Director of Operations Location: UK based - Hybrid, frequent travel to HQ in the North West Reports to: Chief Executive Officer Salary: Up to £105,000 (depending on experience) + Share Options, Private Healthcare, Company Car, Pension Ab out the Organisation They are an established healthcare organisation delivering innovative, patient-centred services across the UK and Europe. With a reputation for clinical excellence, operational rigour and strategic growth, they partner with the NHS, private providers and international healthcare organisations to deliver high-quality care that improves patient outcomes. As part of their continued expansion, they are seeking an exceptional Director of Operations to join the Senior Leadership Team. This pivotal role offers the opportunity to shape the future of healthcare delivery, ensuring operational excellence while driving growth and innovation. The Role The Director of Operations will be responsible for leading, developing and delivering all operational matters across the organisation. Sitting on the Senior Leadership Team, the role combines strategic oversight with hands-on delivery, ensuring services meet clinical, financial, logistical and governance requirements at scale. With accountability for a revenue budget of circa £15M and a workforce of more than 150 employees across management, clinical and non-clinical roles, this position requires a highly experienced leader who can balance operational excellence with commercial growth. Key Responsibilities Operational Strategy & Delivery Develop and implement operational strategies aligned with Board-level objectives and commercial goals. Define annual and long-term operational targets, ensuring service delivery exceeds expectations. Mobilise and deliver services at pace, ensuring all logistical and clinical KPIs are achieved. Drive operational efficiency while maintaining high standards of patient care and compliance. Support the development of new service models, adapting to changing healthcare landscapes. Leadership & Team Development Lead, mentor and inspire the UK operational management team, embedding a culture of accountability, collaboration and excellence. Develop succession plans for key operational roles, ensuring organisational resilience. Support operational managers in delivering high performance across their areas of responsibility. Collaborate closely with the CEO and Commercial Director to deliver strategic and financial objectives. Relationship Management Build strong relationships with NHS executives, commissioners, private providers, OEMs, suppliers and healthcare partners. Act as a trusted partner to regulators, ensuring transparent and constructive relationships. Represent the organisation at regional and national healthcare events. Develop and implement a patient engagement framework that strengthens the patient voice in service delivery. Governance & Compliance Ensure full compliance with external regulatory requirements, including the Care Quality Commission. Maintain the highest standards of clinical governance, patient safety and corporate accountability. Oversee financial governance through effective planning, resource management and control. Identify operational risks and implement robust mitigation strategies. Provide accurate, timely reports to the Senior Leadership Team, escalating issues where required. Key Requirements They are looking for a proven operational leader who brings: Extensive senior leadership experience within NHS or private healthcare (essential). A strong track record of multi-site operational management . Experience in fast-paced environments , with the ability to mobilise services quickly . A strategic growth mindset , with the ability to identify opportunities, adapt delivery models and pivot to meet changing market conditions. Demonstrable experience in building and developing high-performing teams . Strong financial acumen, with experience managing multi-million-pound budgets. Proven success in developing relationships with NHS executives, commissioners and senior clinicians. Graduate-level qualifications (postgraduate desirable). What They Offer The opportunity to make a significant impact on healthcare delivery across the UK and Europe. A senior leadership role with scope to shape strategic direction and operational growth. A collaborative and ambitious culture, with strong commitment to professional development and CPD. How to Apply If you are a proven operational leader with the vision, resilience and expertise to lead at scale in a complex healthcare environment, please send your CV and a covering letter outlining your suitability for the role.
Sep 04, 2025
Full time
Director of Operations Location: UK based - Hybrid, frequent travel to HQ in the North West Reports to: Chief Executive Officer Salary: Up to £105,000 (depending on experience) + Share Options, Private Healthcare, Company Car, Pension Ab out the Organisation They are an established healthcare organisation delivering innovative, patient-centred services across the UK and Europe. With a reputation for clinical excellence, operational rigour and strategic growth, they partner with the NHS, private providers and international healthcare organisations to deliver high-quality care that improves patient outcomes. As part of their continued expansion, they are seeking an exceptional Director of Operations to join the Senior Leadership Team. This pivotal role offers the opportunity to shape the future of healthcare delivery, ensuring operational excellence while driving growth and innovation. The Role The Director of Operations will be responsible for leading, developing and delivering all operational matters across the organisation. Sitting on the Senior Leadership Team, the role combines strategic oversight with hands-on delivery, ensuring services meet clinical, financial, logistical and governance requirements at scale. With accountability for a revenue budget of circa £15M and a workforce of more than 150 employees across management, clinical and non-clinical roles, this position requires a highly experienced leader who can balance operational excellence with commercial growth. Key Responsibilities Operational Strategy & Delivery Develop and implement operational strategies aligned with Board-level objectives and commercial goals. Define annual and long-term operational targets, ensuring service delivery exceeds expectations. Mobilise and deliver services at pace, ensuring all logistical and clinical KPIs are achieved. Drive operational efficiency while maintaining high standards of patient care and compliance. Support the development of new service models, adapting to changing healthcare landscapes. Leadership & Team Development Lead, mentor and inspire the UK operational management team, embedding a culture of accountability, collaboration and excellence. Develop succession plans for key operational roles, ensuring organisational resilience. Support operational managers in delivering high performance across their areas of responsibility. Collaborate closely with the CEO and Commercial Director to deliver strategic and financial objectives. Relationship Management Build strong relationships with NHS executives, commissioners, private providers, OEMs, suppliers and healthcare partners. Act as a trusted partner to regulators, ensuring transparent and constructive relationships. Represent the organisation at regional and national healthcare events. Develop and implement a patient engagement framework that strengthens the patient voice in service delivery. Governance & Compliance Ensure full compliance with external regulatory requirements, including the Care Quality Commission. Maintain the highest standards of clinical governance, patient safety and corporate accountability. Oversee financial governance through effective planning, resource management and control. Identify operational risks and implement robust mitigation strategies. Provide accurate, timely reports to the Senior Leadership Team, escalating issues where required. Key Requirements They are looking for a proven operational leader who brings: Extensive senior leadership experience within NHS or private healthcare (essential). A strong track record of multi-site operational management . Experience in fast-paced environments , with the ability to mobilise services quickly . A strategic growth mindset , with the ability to identify opportunities, adapt delivery models and pivot to meet changing market conditions. Demonstrable experience in building and developing high-performing teams . Strong financial acumen, with experience managing multi-million-pound budgets. Proven success in developing relationships with NHS executives, commissioners and senior clinicians. Graduate-level qualifications (postgraduate desirable). What They Offer The opportunity to make a significant impact on healthcare delivery across the UK and Europe. A senior leadership role with scope to shape strategic direction and operational growth. A collaborative and ambitious culture, with strong commitment to professional development and CPD. How to Apply If you are a proven operational leader with the vision, resilience and expertise to lead at scale in a complex healthcare environment, please send your CV and a covering letter outlining your suitability for the role.
Regional Lead Quality Nurse (Care Homes) - London & Essex £66,462 plus 5k car allowance Excelcare is a privately owned nursing and care home provider established for over 34 years, and we currently have an excellent opportunity for a Regional Lead Quality Nurse to join our strong and well-established Home Management and Regional Team supporting 16 Care Homes across our London & Essex region. Please note : This role is exclusively for a Registered Nurse (active NMC Pin) with significant quality assurance experience gained within a UK care home or nursing home environment. Purpose of the role: Reporting to the Deputy Regional Operations Director the remit of the Regional Lead Quality Nurse will encompass the leadership and implementation of the quality strategy across the region reviewing audit outcomes and actions required with direction from the DROD. You will offer guidance and support to the homes while working alongside the teams to ensure we improve care delivery and embed quality and wellbeing. Essential experience required: Proven track record in a quality management role within a care home setting. Demonstrable experience improving CQC ratings and leading regulatory compliance. Experience solely in an acute/hospital setting will not be suitable for this position. What you can expect: 25 Days holiday plus bank holidays Free parking DBS Certificate paid for by Excelcare Contributory Pension Scheme Discretionary Company Bonus Scheme Annual Salary Review Comprehensive Induction Program Refer a Friend Scheme rewarding up to £500 for every person you refer Team Appreciation Days Long service awards Terms & Conditions apply About the Regional Quality Improvement Manager role: Work with the home managers to ensure the relevant knowledge and support is provided as identified through action plans following the audit process against all aspects of the CQC Regulations, local authority contractual requirements and Company Quality Framework and policies. Support with completing action plans against audit findings and identify support needed in conjunction with the Regional Operations Director and Deputy Regional Operations Director and support to address deficits and action required to resolve. Support Home Managers, Care Managers, and clinical teams within the homes to analyse Clinical Key Performance Indicators and identify trends. Implementation of Service Improvement plans for homes that are rated below the required standard. Understand and support the Personhood Framework to ensure homes continue to embed these principles and demonstrate continuous improvement in areas of 'Petals' required within the home. Ensure understanding and adherence to local authority and company safeguarding and adult protection policies and procedures, including involvement in adult protection investigations and reporting. Provide focused support to care homes as directed. Including but not limited to on-call, crisis management and placement in a home if required. Liaise closely with regulatory bodies and partner organisations e.g., local trusts, local authorities, and CCGs to build strong communication channels. To advise and support homes on Infection Control policy, maintain links with local authorities and support on any infection control external audits. To support as required with the development of nurses through clinical supervisions/observations and feedback on practice. To develop and monitor the Quality-of-care pathways from pre-assessment to discharge. Play a key role in improving strategies across quality, safety and care delivery including supporting with mealtime experience, lifestyle, hospitality, housekeeping Learning & Development, Sales & Marketing in collaboration with the Regional team members. About you: NVQ Level 3 or 4 in Health and Social Care or equivalent Registered Nurse qualification essential More than 5 years clinical and care experience within a Care Home Setting Previous quality auditing experience Sound working knowledge of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014. Up to date knowledge of care and risk assessing Full understanding of CQC Regulations including KLOE's Car owner and full driving licence to be able to travel across services as required - car allowance and business mileage is paid from the regional office. If this sounds like your next career move, please apply today - we look forward to hearing from you.
Sep 04, 2025
Full time
Regional Lead Quality Nurse (Care Homes) - London & Essex £66,462 plus 5k car allowance Excelcare is a privately owned nursing and care home provider established for over 34 years, and we currently have an excellent opportunity for a Regional Lead Quality Nurse to join our strong and well-established Home Management and Regional Team supporting 16 Care Homes across our London & Essex region. Please note : This role is exclusively for a Registered Nurse (active NMC Pin) with significant quality assurance experience gained within a UK care home or nursing home environment. Purpose of the role: Reporting to the Deputy Regional Operations Director the remit of the Regional Lead Quality Nurse will encompass the leadership and implementation of the quality strategy across the region reviewing audit outcomes and actions required with direction from the DROD. You will offer guidance and support to the homes while working alongside the teams to ensure we improve care delivery and embed quality and wellbeing. Essential experience required: Proven track record in a quality management role within a care home setting. Demonstrable experience improving CQC ratings and leading regulatory compliance. Experience solely in an acute/hospital setting will not be suitable for this position. What you can expect: 25 Days holiday plus bank holidays Free parking DBS Certificate paid for by Excelcare Contributory Pension Scheme Discretionary Company Bonus Scheme Annual Salary Review Comprehensive Induction Program Refer a Friend Scheme rewarding up to £500 for every person you refer Team Appreciation Days Long service awards Terms & Conditions apply About the Regional Quality Improvement Manager role: Work with the home managers to ensure the relevant knowledge and support is provided as identified through action plans following the audit process against all aspects of the CQC Regulations, local authority contractual requirements and Company Quality Framework and policies. Support with completing action plans against audit findings and identify support needed in conjunction with the Regional Operations Director and Deputy Regional Operations Director and support to address deficits and action required to resolve. Support Home Managers, Care Managers, and clinical teams within the homes to analyse Clinical Key Performance Indicators and identify trends. Implementation of Service Improvement plans for homes that are rated below the required standard. Understand and support the Personhood Framework to ensure homes continue to embed these principles and demonstrate continuous improvement in areas of 'Petals' required within the home. Ensure understanding and adherence to local authority and company safeguarding and adult protection policies and procedures, including involvement in adult protection investigations and reporting. Provide focused support to care homes as directed. Including but not limited to on-call, crisis management and placement in a home if required. Liaise closely with regulatory bodies and partner organisations e.g., local trusts, local authorities, and CCGs to build strong communication channels. To advise and support homes on Infection Control policy, maintain links with local authorities and support on any infection control external audits. To support as required with the development of nurses through clinical supervisions/observations and feedback on practice. To develop and monitor the Quality-of-care pathways from pre-assessment to discharge. Play a key role in improving strategies across quality, safety and care delivery including supporting with mealtime experience, lifestyle, hospitality, housekeeping Learning & Development, Sales & Marketing in collaboration with the Regional team members. About you: NVQ Level 3 or 4 in Health and Social Care or equivalent Registered Nurse qualification essential More than 5 years clinical and care experience within a Care Home Setting Previous quality auditing experience Sound working knowledge of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014. Up to date knowledge of care and risk assessing Full understanding of CQC Regulations including KLOE's Car owner and full driving licence to be able to travel across services as required - car allowance and business mileage is paid from the regional office. If this sounds like your next career move, please apply today - we look forward to hearing from you.
About Nordoff and Robbins We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability. Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to income generation that help us engage more people and grow our fundraising. We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen. This role is your chance to help us achieve our ambitious goal of transforming more people s lives through music. The culture If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together, we could be your next team. Could this be the place for you? If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you! About the role You ll be joining the partnerships team, which is a key role within the fundraising department and part of our wider Income Generation directorate. You will have a minimum of three years account management experience gained in charity corporate partnerships or a relevant account management role, as well as a proven track record of cultivating, securing and successfully managing corporate relationships. You are a natural strong communicator, with the ability to build effective and long-term relationships both internally and externally. You'll have proven experience of inspiring and motivating supporters and developing partners enabling them to maximise all income generating activities in the area and deliver impressive results. The Nordoff and Robbins partnerships portfolio is going from strength to strength, and we have created this new role to truly accelerate our partnerships offering and meet ambitious fundraising targets as part of our new 5-year strategy What we offer: 3 best things about the job (in our humble opinion) You will be the Lead Account Manager across a portfolio of household brands and corporate partners most of which are connected to Music, Entertainment and Media You will be invited to bring bold, creative, and forward-thinking engagement and relationship management to help us communicate the amazing impact of Music Therapy to our partners You will be instrumental in inspiring and motivating corporate partners and developing to maximise all income generating activities and deliver impressive results. Don t worry, you don t need to be musical, but you do need to be able to work cross-organisationally with colleagues in all areas of the charity to help bring awareness of our mission, vision and achievements to the world. A salary of £43,971 plus £1,500 London Weighting (if applicable) per annum. Total salary £45,471 per annum Pension scheme 31 days annual leave plus 8 bank holidays Mix of office based in our North London office (min 2 days per week) and home working Salary sacrifice benefits including cycle to work A true People First charity with training and career development at our core An inclusive culture and lots of music! This role is full time We have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles and values that we all commit to: 1: ACCESSIBLE TO ALL Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff Robbins. 2: PROVIDING EQUITY OF OPPORTUNITY Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need. 3: DIVERSE ENGAGEMENT Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are be that through services, communications, events, research, resources etc. 4: BE FREE FROM DISCRIMINATION To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of NR as an organisation and those who represent it and to provide channels for them to do so safely. 5: BE VIGILENT, PROACTIVE AND RESPONSIVE To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students
Sep 04, 2025
Full time
About Nordoff and Robbins We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability. Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to income generation that help us engage more people and grow our fundraising. We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen. This role is your chance to help us achieve our ambitious goal of transforming more people s lives through music. The culture If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together, we could be your next team. Could this be the place for you? If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you! About the role You ll be joining the partnerships team, which is a key role within the fundraising department and part of our wider Income Generation directorate. You will have a minimum of three years account management experience gained in charity corporate partnerships or a relevant account management role, as well as a proven track record of cultivating, securing and successfully managing corporate relationships. You are a natural strong communicator, with the ability to build effective and long-term relationships both internally and externally. You'll have proven experience of inspiring and motivating supporters and developing partners enabling them to maximise all income generating activities in the area and deliver impressive results. The Nordoff and Robbins partnerships portfolio is going from strength to strength, and we have created this new role to truly accelerate our partnerships offering and meet ambitious fundraising targets as part of our new 5-year strategy What we offer: 3 best things about the job (in our humble opinion) You will be the Lead Account Manager across a portfolio of household brands and corporate partners most of which are connected to Music, Entertainment and Media You will be invited to bring bold, creative, and forward-thinking engagement and relationship management to help us communicate the amazing impact of Music Therapy to our partners You will be instrumental in inspiring and motivating corporate partners and developing to maximise all income generating activities and deliver impressive results. Don t worry, you don t need to be musical, but you do need to be able to work cross-organisationally with colleagues in all areas of the charity to help bring awareness of our mission, vision and achievements to the world. A salary of £43,971 plus £1,500 London Weighting (if applicable) per annum. Total salary £45,471 per annum Pension scheme 31 days annual leave plus 8 bank holidays Mix of office based in our North London office (min 2 days per week) and home working Salary sacrifice benefits including cycle to work A true People First charity with training and career development at our core An inclusive culture and lots of music! This role is full time We have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles and values that we all commit to: 1: ACCESSIBLE TO ALL Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff Robbins. 2: PROVIDING EQUITY OF OPPORTUNITY Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need. 3: DIVERSE ENGAGEMENT Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are be that through services, communications, events, research, resources etc. 4: BE FREE FROM DISCRIMINATION To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of NR as an organisation and those who represent it and to provide channels for them to do so safely. 5: BE VIGILENT, PROACTIVE AND RESPONSIVE To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students
The Senior Clinical Trial Manager will be responsible for managing clinical trial sites from study startup throughout the course of the clinical trials until site close out. They will work to oversee that all aspects of the conduct of the trial sites and or across their assigned assets are in compliance with the study protocol, study operation plans, ICH current GCPs, and regulatory requirements. They will work collaboratively with the Sponsor Clinical Project Manager (CPM), Clinical Research Organization (CRO) representative(s), vendors and other Sponsor functional departments (as required) to drive start-up and ongoing oversight of clinical studies. They may have direct reports of Clinical Trial Managers across the clinical operations portfolios ensuring their clinical program deliverables are delivered to time, cost and quality. Responsabilities: Participate in the planning, implementation and management of sponsor clinical trials/assets in compliance with industry regulations, ICH-GCP and applicable sponsor controlled documents. Oversee the site management of CROs and clinical trial sites to ensure delivery, per scope of work or contractual agreements, meet recruitment targets and deliver high quality data on time. Track site visit and trip report metrics; data quality concerns and site level trending of protocol deviations. Conduct oversight site visits including pharmacy visits, as required, to evaluate site and CRA performance and ensure adherence to study protocols, study operation plans, ICH GCP and regulatory requirements Attend and assist, as required, at Initiation visits to confirm site training of therapeutic indication(s) and associated study procedures (e.g. Pharmacy training) and help build and foster sponsor-CRO-Investigator - site relationships Review a percentage of CRA monitoring trip reports, ensuring oversight of CRO CRA and Site compliance with protocol, study plans, SOPs and ICH and GCPs, escalate identified report issues and ensure CRO study team resolve identified concerns • Collaborate with sponsor CPM and sponsor Medical Monitor for country and site identification, feasibility and selection to optimize processes to ensure efficient start-up timelines are met. Manage study start up in collaboration with internal and external project teams (e.g. sponsor Project Manager, Regulatory, Clinical Supplies, Third Party Vendors, CRO) to ensure start up timelines are clearly defined and implemented, working to identify any risks and resolving any issues. Act as subject matter expert for assigned protocols for study related issues, protocol and clinical operational queries arising from CRO, IRB/IECs/RAs, Third Party Vendors and sites. Provide routine updates to the internal project team on study status/issues Manages the CRO/clinical trial site during start-up activities including, but not limited to, budget and contract negotiations, IRB/EC submissions and response and facilitation of essential document collection Provide direction and support to the CPM in ensuring consistency of Clinical Operations processes across clinical trials and regions, identifying areas where trial specific or regional differences are appropriate. Manages consistency of Clinical Operations processes across clinical trials and regions, identifying areas where trial specific or regional differences are appropriate Works cross-functionally with other sponsor departments (Clinical Supplies, Quality Assurance, Regulatory Affairs) to ensure all clinical trial activities performed by sponsor as a Sponsor are performed according to study requirements and timelines. Contribute to the development and/or participate in the review of study related documents including (but not limited to) site feasibility, protocol, informed consent documents (master and/or site specific), budgets, monitoring plans, regulatory and start-up plans, patient recruitment plans, pharmacy and lab manuals, case report form development and training materials Execute and/or deliver trial specific training as required Review of open action items and data trends; working with CROs to escalate and resolve identified issues to ensure standards for monitoring and reporting are met as well as to ensure better efficiencies and execution of our studies Contribute to the development of and oversees implementation of patient recruitment and retention strategies and acts on any deviations from plan Support study team with site selection while optimizing start-up processes to ensure efficient start-up timelines are met. Attend and present at Investigator Meetings on Clinical Operations topics, as required May oversee the accurate, timely, and complete tracking of laboratory samples May represent Clinical Operations in cross-functional initiatives (e.g., start-up, continued process improvements with CROs). Contribute to the development and/or participate in the review of sponsor SOPs, Work Instructions and team policies Contribute to preparation of investigator newsletters or email newsflashes. Supports the internal and external project teams with audits/inspection readiness and activities, resolution of audit/inspection findings and contribution to CAPAs as required Oversight of direct report(s) study execution and procedures as required to ensure regulatory compliance of protocol activities, if appropriate Accountable for ensuring all study deliverables and milestones are met with quality and within timelines Provide direction and support to direct report(s) to ensure consistent approach and process to study execution and procedures amongst various program assets Provides support/escalation point for direct reports as needed Profile: At least 8 years of relevant clinical operational experience in a biotechnology/pharmaceutical company, and/or CRO Working knowledge of GCP, ICH, GDP and relevant CFRs is required; familiarity with MHRA/EMA/CHMP regulations and guidelines and other international regulatory requirements is a plus Experience with start-up and initiation of clinical trial sites Experience creating and maintaining healthy and creative relationships with clinical trial sites and Principal Investigators, helping to support and influence where required Ability to communicate and coordinate activities with the internal team, clinical sites and vendors Proactively identify project challenges/risks and appropriate corrective actions to the internal study teams and work with internal team, clinical sites and vendors on resolutions with minimal supervision Ability to work independently Experience presenting high level presentations, both orally and in writing Knowledge of and experience with immunotherapies and/or Oncology At least 2 years of on-site monitoring experience IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 04, 2025
Full time
The Senior Clinical Trial Manager will be responsible for managing clinical trial sites from study startup throughout the course of the clinical trials until site close out. They will work to oversee that all aspects of the conduct of the trial sites and or across their assigned assets are in compliance with the study protocol, study operation plans, ICH current GCPs, and regulatory requirements. They will work collaboratively with the Sponsor Clinical Project Manager (CPM), Clinical Research Organization (CRO) representative(s), vendors and other Sponsor functional departments (as required) to drive start-up and ongoing oversight of clinical studies. They may have direct reports of Clinical Trial Managers across the clinical operations portfolios ensuring their clinical program deliverables are delivered to time, cost and quality. Responsabilities: Participate in the planning, implementation and management of sponsor clinical trials/assets in compliance with industry regulations, ICH-GCP and applicable sponsor controlled documents. Oversee the site management of CROs and clinical trial sites to ensure delivery, per scope of work or contractual agreements, meet recruitment targets and deliver high quality data on time. Track site visit and trip report metrics; data quality concerns and site level trending of protocol deviations. Conduct oversight site visits including pharmacy visits, as required, to evaluate site and CRA performance and ensure adherence to study protocols, study operation plans, ICH GCP and regulatory requirements Attend and assist, as required, at Initiation visits to confirm site training of therapeutic indication(s) and associated study procedures (e.g. Pharmacy training) and help build and foster sponsor-CRO-Investigator - site relationships Review a percentage of CRA monitoring trip reports, ensuring oversight of CRO CRA and Site compliance with protocol, study plans, SOPs and ICH and GCPs, escalate identified report issues and ensure CRO study team resolve identified concerns • Collaborate with sponsor CPM and sponsor Medical Monitor for country and site identification, feasibility and selection to optimize processes to ensure efficient start-up timelines are met. Manage study start up in collaboration with internal and external project teams (e.g. sponsor Project Manager, Regulatory, Clinical Supplies, Third Party Vendors, CRO) to ensure start up timelines are clearly defined and implemented, working to identify any risks and resolving any issues. Act as subject matter expert for assigned protocols for study related issues, protocol and clinical operational queries arising from CRO, IRB/IECs/RAs, Third Party Vendors and sites. Provide routine updates to the internal project team on study status/issues Manages the CRO/clinical trial site during start-up activities including, but not limited to, budget and contract negotiations, IRB/EC submissions and response and facilitation of essential document collection Provide direction and support to the CPM in ensuring consistency of Clinical Operations processes across clinical trials and regions, identifying areas where trial specific or regional differences are appropriate. Manages consistency of Clinical Operations processes across clinical trials and regions, identifying areas where trial specific or regional differences are appropriate Works cross-functionally with other sponsor departments (Clinical Supplies, Quality Assurance, Regulatory Affairs) to ensure all clinical trial activities performed by sponsor as a Sponsor are performed according to study requirements and timelines. Contribute to the development and/or participate in the review of study related documents including (but not limited to) site feasibility, protocol, informed consent documents (master and/or site specific), budgets, monitoring plans, regulatory and start-up plans, patient recruitment plans, pharmacy and lab manuals, case report form development and training materials Execute and/or deliver trial specific training as required Review of open action items and data trends; working with CROs to escalate and resolve identified issues to ensure standards for monitoring and reporting are met as well as to ensure better efficiencies and execution of our studies Contribute to the development of and oversees implementation of patient recruitment and retention strategies and acts on any deviations from plan Support study team with site selection while optimizing start-up processes to ensure efficient start-up timelines are met. Attend and present at Investigator Meetings on Clinical Operations topics, as required May oversee the accurate, timely, and complete tracking of laboratory samples May represent Clinical Operations in cross-functional initiatives (e.g., start-up, continued process improvements with CROs). Contribute to the development and/or participate in the review of sponsor SOPs, Work Instructions and team policies Contribute to preparation of investigator newsletters or email newsflashes. Supports the internal and external project teams with audits/inspection readiness and activities, resolution of audit/inspection findings and contribution to CAPAs as required Oversight of direct report(s) study execution and procedures as required to ensure regulatory compliance of protocol activities, if appropriate Accountable for ensuring all study deliverables and milestones are met with quality and within timelines Provide direction and support to direct report(s) to ensure consistent approach and process to study execution and procedures amongst various program assets Provides support/escalation point for direct reports as needed Profile: At least 8 years of relevant clinical operational experience in a biotechnology/pharmaceutical company, and/or CRO Working knowledge of GCP, ICH, GDP and relevant CFRs is required; familiarity with MHRA/EMA/CHMP regulations and guidelines and other international regulatory requirements is a plus Experience with start-up and initiation of clinical trial sites Experience creating and maintaining healthy and creative relationships with clinical trial sites and Principal Investigators, helping to support and influence where required Ability to communicate and coordinate activities with the internal team, clinical sites and vendors Proactively identify project challenges/risks and appropriate corrective actions to the internal study teams and work with internal team, clinical sites and vendors on resolutions with minimal supervision Ability to work independently Experience presenting high level presentations, both orally and in writing Knowledge of and experience with immunotherapies and/or Oncology At least 2 years of on-site monitoring experience IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
We are recruiting for a Part Time Accounts Assistant for a long-term temporary based in central Watford. Immediate start until the end of January 2026 This role is 100% office based at the company's offices in Watford. Working hours: Monday to Friday: 9.00am to 2.30pm - with a 20-minute lunch-break. The start time can be flexible and could be a 9.30am start if easier. Lovely friendly working environment in smart offices with free parking! To join a small accounts team working under the Finance Manager - this is an excellent part-time opportunity for an accomplished accounts all-rounder. Daily Duties and Responsibilities: Use of Sage 50 Finance Software, Microsoft Office, BITs, Credit checking software, Realex and Opayo. Maintenance of Sales and Purchase Ledgers Maintenance of cashbooks for BAR and recording daily bank receipts. Processing of purchase invoices, including maintenance of the Purchase order system. Processing of expenses and auditor schedules. Producing sales invoices as required Processing of monthly company credit card statements. Processing Supplier and Member payments as required in accordance with Finance Procedures. Credit Control Set up Direct Debit Mandates and arrange monthly DD collections. Assist the Financial Controller and Finance Assistant in Month end process to include balance Sheet control finance, posting journals, etc. Preparation of monthly accruals, prepayments and deferred income invoice list and Accrued income schedules. Reconciling and recharging inter-company Finance. Ensure Sage is kept up to date regarding contact info, nominal codes, product codes and templates. Person Specification: Experienced Accounts Assistant who is well versed in all the above accounting activities Sage 50 experience is essential. Team player and able to work independently when required Excellent communication skills - both written and oral. Strong attention to detail and able to work to deadlines. Be immediately available and live locally to the office in Watford. Why Temp with Tate? Temping is a great way to build up your career prospects, while allowing you to gain experience in a range of different companies. People temp for many different reasons, whether it is to gain experience, fill the gap between permanent positions or as a lifestyle choice. Temp jobs often present the opportunity to become permanent roles. Allowing you to have an insight into a company without the initial permanent obligation. When temping for Tate you can expect to Have my dedicated attention and service to offer you work that suits you. Weekly pay Accrue up to 28 days holiday pay Free on-site parking Pension contributions Tate Rewards, which include discounts. Employee Assistance programme. Reward recognition awards Gain valuable experience with credible companies. Access to companies' internal vacancies board Free computer skills training Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Sep 04, 2025
Seasonal
We are recruiting for a Part Time Accounts Assistant for a long-term temporary based in central Watford. Immediate start until the end of January 2026 This role is 100% office based at the company's offices in Watford. Working hours: Monday to Friday: 9.00am to 2.30pm - with a 20-minute lunch-break. The start time can be flexible and could be a 9.30am start if easier. Lovely friendly working environment in smart offices with free parking! To join a small accounts team working under the Finance Manager - this is an excellent part-time opportunity for an accomplished accounts all-rounder. Daily Duties and Responsibilities: Use of Sage 50 Finance Software, Microsoft Office, BITs, Credit checking software, Realex and Opayo. Maintenance of Sales and Purchase Ledgers Maintenance of cashbooks for BAR and recording daily bank receipts. Processing of purchase invoices, including maintenance of the Purchase order system. Processing of expenses and auditor schedules. Producing sales invoices as required Processing of monthly company credit card statements. Processing Supplier and Member payments as required in accordance with Finance Procedures. Credit Control Set up Direct Debit Mandates and arrange monthly DD collections. Assist the Financial Controller and Finance Assistant in Month end process to include balance Sheet control finance, posting journals, etc. Preparation of monthly accruals, prepayments and deferred income invoice list and Accrued income schedules. Reconciling and recharging inter-company Finance. Ensure Sage is kept up to date regarding contact info, nominal codes, product codes and templates. Person Specification: Experienced Accounts Assistant who is well versed in all the above accounting activities Sage 50 experience is essential. Team player and able to work independently when required Excellent communication skills - both written and oral. Strong attention to detail and able to work to deadlines. Be immediately available and live locally to the office in Watford. Why Temp with Tate? Temping is a great way to build up your career prospects, while allowing you to gain experience in a range of different companies. People temp for many different reasons, whether it is to gain experience, fill the gap between permanent positions or as a lifestyle choice. Temp jobs often present the opportunity to become permanent roles. Allowing you to have an insight into a company without the initial permanent obligation. When temping for Tate you can expect to Have my dedicated attention and service to offer you work that suits you. Weekly pay Accrue up to 28 days holiday pay Free on-site parking Pension contributions Tate Rewards, which include discounts. Employee Assistance programme. Reward recognition awards Gain valuable experience with credible companies. Access to companies' internal vacancies board Free computer skills training Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Join our fantastic Activities and Leisure team as a manager for a career with a little more fun! If you've got charisma, positive energy, and love to lead a talented team, this exciting opportunity is right up your street. As an Activities and Leisure Manager at Parkdean Resorts, you'll be right in the middle of the action where no two days are the same, leading from the front and inspiring others. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Annual Management Bonus scheme The chance to develop your skills and boost your career across our 65 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing Lead our Leisure and Activities programme with energy and flair, delivering top-notch customer service that keeps guests smiling Recruit, train, and develop your team, helping them grow into their best selves Take charge of every revenue stream, driving success and celebrating wins Collaborate with the management team to craft strategies that keep us ahead of the game Be the go-to person for safety and security, ensuring customers, team members, and all our facilities are in tip-top shape. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Sep 04, 2025
Full time
Join our fantastic Activities and Leisure team as a manager for a career with a little more fun! If you've got charisma, positive energy, and love to lead a talented team, this exciting opportunity is right up your street. As an Activities and Leisure Manager at Parkdean Resorts, you'll be right in the middle of the action where no two days are the same, leading from the front and inspiring others. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Annual Management Bonus scheme The chance to develop your skills and boost your career across our 65 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing Lead our Leisure and Activities programme with energy and flair, delivering top-notch customer service that keeps guests smiling Recruit, train, and develop your team, helping them grow into their best selves Take charge of every revenue stream, driving success and celebrating wins Collaborate with the management team to craft strategies that keep us ahead of the game Be the go-to person for safety and security, ensuring customers, team members, and all our facilities are in tip-top shape. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
About the role An exciting and rare opportunity has arisen to join our Team at Sytner Solihull as a Parts Manager. As Sytner Parts Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will be managing stock and helping to maximize the profitability and efficiency of the department. You will coordinate with the workshops and Sales teams as well as selling directly to the public. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you When applying for this role please consider that we require candidates to have management/supervisory experience in an Aftersales department as a minimum requirement for this role. Previous experience within the motor industry in a similar role is essential and as well as experience of analysing and controlling KPI's and budgets. Ideally, you will be highly motivated with a clear understanding of stock control, parts administration, systems and profitability. Excellent communication and organisational skills are essential and a good knowledge of Kerridge is desirable. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Sep 04, 2025
Full time
About the role An exciting and rare opportunity has arisen to join our Team at Sytner Solihull as a Parts Manager. As Sytner Parts Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will be managing stock and helping to maximize the profitability and efficiency of the department. You will coordinate with the workshops and Sales teams as well as selling directly to the public. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you When applying for this role please consider that we require candidates to have management/supervisory experience in an Aftersales department as a minimum requirement for this role. Previous experience within the motor industry in a similar role is essential and as well as experience of analysing and controlling KPI's and budgets. Ideally, you will be highly motivated with a clear understanding of stock control, parts administration, systems and profitability. Excellent communication and organisational skills are essential and a good knowledge of Kerridge is desirable. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
We are seeking a Principal, Senior or experienced temp Recruitment Consultant to join us to oversee a growing temp desk within our Swansea Education Division. You will be supplying staff as an on-framework-approved supplier to all schools across West Wales. You will work a 4-day week but will be paid for 5 days full-time. The role would suit someone who is driven and motivated to progress, as it offers the potential to move into a Team Leader / Section Manager role within the business as the office grows. Swansea is our newest office, and you will be working alongside an experienced Education Recruitment Manager with extensive experience across the local market. You will be given all the tools and support you need to help spearhead the next chapter in the company's growth. Location: Swansea Contract: Permanent 4 day working week You will work 4 days and be paid for 5 (you will get either a Wednesday or a Thursday off every week) Salary: 26,000 - 38,000 depending on experience (basic salary) Year 1 OTE: 45K - 55k Year 2 55k - 65k Year 3 > 65k Benefits: Uncapped market-leading commission scheme paid monthly Fully paid 4-day working week - You will be off either a Wednesday or a Thursday each week. Annual end-of-year bonus Vetro annual VIP top performers holiday. Annual all-expenses-paid trip abroad. Quarterly incentives and days out for Top Performers Access to a best-in-class recruitment stack to enable you to do your job to the best of your ability and as efficiently as possible. Extra days Holiday for Birthday, wedding and move days Access to the World's leading online recruitment training from day one Regular face-to-face training with external recruitment training expert Staff Treats benefits package (including free phone insurance) Apple iMac Free onsite parking About you: You must be someone who has a proven track record in agency recruitment and a desire to work in a 360 recruitment environment. The position presents huge opportunities for growth and with the support of the SMT, we would see this role presenting an option to progress into a team leadership role over time. Person required: Someone with a proven track record as an agency recruiter Someone who is driven by a high reward commission structure and not just a base salary Someone who would like to progress within an ambitious, award-winning company Someone who thrives in a fast-paced, driven, targeted environment that is fun and rewards going the extra mile Team Player Articulate and professional in presentation and application to the role Good attention to detail Car driver essential Duties and requirements: Identifying and engaging with new clients from within the education sector Visiting these settings to understand their requirements and explain how we can support them Attracting professionals that are matched to the job requirements and ethos Advertising on job boards, social media and our website Proactively sourcing candidates from referrals, our database and social media Interviewing Teachers, Teaching Assistants, Cover Supervisors and other education professionals About Vetro Recruitment: Vetro Recruitment began trading in 2015 and since our inception, we have seen demand for our services increase rapidly. This has led to the company growing to 37 full-time employees, 4 specialist divisions and offices in Caerphilly, Liverpool and Swansea. If you are an ambitious recruiter who would like to progress within a supportive and forward-thinking organisation then please send your CV.
Sep 04, 2025
Full time
We are seeking a Principal, Senior or experienced temp Recruitment Consultant to join us to oversee a growing temp desk within our Swansea Education Division. You will be supplying staff as an on-framework-approved supplier to all schools across West Wales. You will work a 4-day week but will be paid for 5 days full-time. The role would suit someone who is driven and motivated to progress, as it offers the potential to move into a Team Leader / Section Manager role within the business as the office grows. Swansea is our newest office, and you will be working alongside an experienced Education Recruitment Manager with extensive experience across the local market. You will be given all the tools and support you need to help spearhead the next chapter in the company's growth. Location: Swansea Contract: Permanent 4 day working week You will work 4 days and be paid for 5 (you will get either a Wednesday or a Thursday off every week) Salary: 26,000 - 38,000 depending on experience (basic salary) Year 1 OTE: 45K - 55k Year 2 55k - 65k Year 3 > 65k Benefits: Uncapped market-leading commission scheme paid monthly Fully paid 4-day working week - You will be off either a Wednesday or a Thursday each week. Annual end-of-year bonus Vetro annual VIP top performers holiday. Annual all-expenses-paid trip abroad. Quarterly incentives and days out for Top Performers Access to a best-in-class recruitment stack to enable you to do your job to the best of your ability and as efficiently as possible. Extra days Holiday for Birthday, wedding and move days Access to the World's leading online recruitment training from day one Regular face-to-face training with external recruitment training expert Staff Treats benefits package (including free phone insurance) Apple iMac Free onsite parking About you: You must be someone who has a proven track record in agency recruitment and a desire to work in a 360 recruitment environment. The position presents huge opportunities for growth and with the support of the SMT, we would see this role presenting an option to progress into a team leadership role over time. Person required: Someone with a proven track record as an agency recruiter Someone who is driven by a high reward commission structure and not just a base salary Someone who would like to progress within an ambitious, award-winning company Someone who thrives in a fast-paced, driven, targeted environment that is fun and rewards going the extra mile Team Player Articulate and professional in presentation and application to the role Good attention to detail Car driver essential Duties and requirements: Identifying and engaging with new clients from within the education sector Visiting these settings to understand their requirements and explain how we can support them Attracting professionals that are matched to the job requirements and ethos Advertising on job boards, social media and our website Proactively sourcing candidates from referrals, our database and social media Interviewing Teachers, Teaching Assistants, Cover Supervisors and other education professionals About Vetro Recruitment: Vetro Recruitment began trading in 2015 and since our inception, we have seen demand for our services increase rapidly. This has led to the company growing to 37 full-time employees, 4 specialist divisions and offices in Caerphilly, Liverpool and Swansea. If you are an ambitious recruiter who would like to progress within a supportive and forward-thinking organisation then please send your CV.
Job Title: Business Development Manager Location: Leeds, West Yorkshire Salary: £40,000-£45,000 OTE £90,000+ (Uncapped) + Training Budget, Private Healthcare, Pool Cars, 30 Days Holiday (rising with service), Hybrid Working We re looking for a Business Development Manager to join a well-established, fast-growing Managed Service Provider (MSP) based in Leeds. This is a key role responsible for driving new business across Managed Services, Professional Services, and Cloud Solutions, working alongside a high-performing technical and marketing team. You ll have the autonomy to drive sales using your own proven methods, including outbound campaigns and lead generation to leveraging warm accounts and marketing-qualified leads. This role offers uncapped earning potential and a clear path to success in a business that prioritises solution quality over quick wins. Key Responsibilities: - Generate new business across Managed IT Services, Professional Services, and Microsoft licensing - Manage end-to-end sales cycles from discovery through to contract close - Lead and execute outbound sales campaigns (email, LinkedIn, webinars) - Work with presales and technical teams to build tailored IT solutions - Qualify and progress opportunities using the MEDIC sales framework - Handover to project and service delivery teams for onboarding - Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years experience in a Managed Service Provider (MSP) or IT services business - Proven track record in B2B IT sales, business development and solution selling - Strong commercial acumen - comfortable selling based on gross margin, and invoice-based models - Excellent understanding of Microsoft Licensing (CSP, NCE, OVSES, OVP) - Familiarity with modern workplace solutions (Microsoft 365, Azure, Intune, Teams) - Experience collaborating with marketing on lead generation and campaign execution - Able to build strong relationships with C-level stakeholders and technical decision-makers Technical Awareness (Not Hands-On): - Cloud & Modern Workplace: Microsoft 365, Azure AD, Intune, Teams, Conditional Access - On-Premise Infrastructure: Windows Server, VMware, Hyper-V, DNS, DHCP, Active Directory - Security & Compliance: Cyber Essentials+, ISO27001, Firewalls, SIEM, EDR, VPN - Remote Monitoring & Management (RMM): Patch Management, NAble, Proactive Monitoring - Licensing Models: Microsoft CSP, NCE, OV, SPLA, Volume Licensing This is a brilliant opportunity for a results-driven IT Sales Manager or Business Development Manager with MSP experience, looking to take ownership of a high-impact role in a business that truly values quality and long-term client relationships. Apply now or get in touch for a confidential conversation.
Sep 04, 2025
Full time
Job Title: Business Development Manager Location: Leeds, West Yorkshire Salary: £40,000-£45,000 OTE £90,000+ (Uncapped) + Training Budget, Private Healthcare, Pool Cars, 30 Days Holiday (rising with service), Hybrid Working We re looking for a Business Development Manager to join a well-established, fast-growing Managed Service Provider (MSP) based in Leeds. This is a key role responsible for driving new business across Managed Services, Professional Services, and Cloud Solutions, working alongside a high-performing technical and marketing team. You ll have the autonomy to drive sales using your own proven methods, including outbound campaigns and lead generation to leveraging warm accounts and marketing-qualified leads. This role offers uncapped earning potential and a clear path to success in a business that prioritises solution quality over quick wins. Key Responsibilities: - Generate new business across Managed IT Services, Professional Services, and Microsoft licensing - Manage end-to-end sales cycles from discovery through to contract close - Lead and execute outbound sales campaigns (email, LinkedIn, webinars) - Work with presales and technical teams to build tailored IT solutions - Qualify and progress opportunities using the MEDIC sales framework - Handover to project and service delivery teams for onboarding - Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years experience in a Managed Service Provider (MSP) or IT services business - Proven track record in B2B IT sales, business development and solution selling - Strong commercial acumen - comfortable selling based on gross margin, and invoice-based models - Excellent understanding of Microsoft Licensing (CSP, NCE, OVSES, OVP) - Familiarity with modern workplace solutions (Microsoft 365, Azure, Intune, Teams) - Experience collaborating with marketing on lead generation and campaign execution - Able to build strong relationships with C-level stakeholders and technical decision-makers Technical Awareness (Not Hands-On): - Cloud & Modern Workplace: Microsoft 365, Azure AD, Intune, Teams, Conditional Access - On-Premise Infrastructure: Windows Server, VMware, Hyper-V, DNS, DHCP, Active Directory - Security & Compliance: Cyber Essentials+, ISO27001, Firewalls, SIEM, EDR, VPN - Remote Monitoring & Management (RMM): Patch Management, NAble, Proactive Monitoring - Licensing Models: Microsoft CSP, NCE, OV, SPLA, Volume Licensing This is a brilliant opportunity for a results-driven IT Sales Manager or Business Development Manager with MSP experience, looking to take ownership of a high-impact role in a business that truly values quality and long-term client relationships. Apply now or get in touch for a confidential conversation.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Sep 04, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Imperial Recruitment Group are delighted to announce that we are working in partnership with Sembcorp Energy UK who are recruiting for an IT-OT Security Specialist on a permanent basis. Salary: Competitive Contract Type: Permanent Location: Wilton International Hours: Full Time Job Purpose This role works alongside the Cyber and Security Manager, coordinating with the ITSM team, to help embrace the development of a Cyber Resilience and Secure by design system. The ultimate goal is to build a unified team capable of performing all tasks in conjunction with the ITSM (NOC Manager) and Cyber and Security Manager (SOC Manager) to enable and underpin critical business services. This role is part of an out of hours support rota. Responsibilities: Accountable for the execution of Sembcorp s information security program thereby keeping IT (Information Technology) and OT (Operational Technology) assets safe from internal and external threats. Accountable for ensuring the confidentiality, integrity, and availability of company information resources by implementing and maintaining security controls, performing comprehensive security incident response, engaging in proactive threat assessment, mitigation planning, incident trend analysis, and security architecture review. Accountable for gap analysis and regular audits of OT environments to ensure compliance with company security requirements and industry security standards. Accountable for complex and speedy troubleshooting to minimise any network security threats to the company. Provide 2nd line IT support when and where required. IT Security Incident Management Coordinate and carry out the security incident management lifecycle including preparation, detection and analysis, containment, eradication and recovery. Coordinate incident handling and contingency planning activities. Incorporate lessons learned from ongoing incident handling activities into incident response procedures, training, and testing and implement resulting changes accordingly. Manage escalations in or out of normal business hours liaising with global internal and external service providers. Security Operations Daily support and security auditing of the firewall landscape. Support and audit remote access to internal company resources. Create and implement network hardening guidelines and procedures Maintain current awareness of technology trends, and act as a valued Subject Matter Expert in selecting and designing new solutions. Knowledge & Experience: Experience in managing: Windows 10, Microsoft Office 365 (SharePoint and Exchange Online in particular), Active Directory Good knowledge of GPO deployment and configuration Understanding of Firewall technologies Ability to troubleshoot IT related issues Understanding of industrial control systems HMI/SCADA Understanding of industrial control systems communication protocols Networking knowledge covering LAN/VLAN/WAN technologies A sound range of IT/OT skills, which need to be kept up to date in line with IT/OT developments in the business. Demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision Understand NIST Understand ISO 27001 Cyber Resilience Disaster Recovery For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Sep 04, 2025
Full time
Imperial Recruitment Group are delighted to announce that we are working in partnership with Sembcorp Energy UK who are recruiting for an IT-OT Security Specialist on a permanent basis. Salary: Competitive Contract Type: Permanent Location: Wilton International Hours: Full Time Job Purpose This role works alongside the Cyber and Security Manager, coordinating with the ITSM team, to help embrace the development of a Cyber Resilience and Secure by design system. The ultimate goal is to build a unified team capable of performing all tasks in conjunction with the ITSM (NOC Manager) and Cyber and Security Manager (SOC Manager) to enable and underpin critical business services. This role is part of an out of hours support rota. Responsibilities: Accountable for the execution of Sembcorp s information security program thereby keeping IT (Information Technology) and OT (Operational Technology) assets safe from internal and external threats. Accountable for ensuring the confidentiality, integrity, and availability of company information resources by implementing and maintaining security controls, performing comprehensive security incident response, engaging in proactive threat assessment, mitigation planning, incident trend analysis, and security architecture review. Accountable for gap analysis and regular audits of OT environments to ensure compliance with company security requirements and industry security standards. Accountable for complex and speedy troubleshooting to minimise any network security threats to the company. Provide 2nd line IT support when and where required. IT Security Incident Management Coordinate and carry out the security incident management lifecycle including preparation, detection and analysis, containment, eradication and recovery. Coordinate incident handling and contingency planning activities. Incorporate lessons learned from ongoing incident handling activities into incident response procedures, training, and testing and implement resulting changes accordingly. Manage escalations in or out of normal business hours liaising with global internal and external service providers. Security Operations Daily support and security auditing of the firewall landscape. Support and audit remote access to internal company resources. Create and implement network hardening guidelines and procedures Maintain current awareness of technology trends, and act as a valued Subject Matter Expert in selecting and designing new solutions. Knowledge & Experience: Experience in managing: Windows 10, Microsoft Office 365 (SharePoint and Exchange Online in particular), Active Directory Good knowledge of GPO deployment and configuration Understanding of Firewall technologies Ability to troubleshoot IT related issues Understanding of industrial control systems HMI/SCADA Understanding of industrial control systems communication protocols Networking knowledge covering LAN/VLAN/WAN technologies A sound range of IT/OT skills, which need to be kept up to date in line with IT/OT developments in the business. Demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision Understand NIST Understand ISO 27001 Cyber Resilience Disaster Recovery For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Retail Sales Assistant 8 hour contract Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Our Perks Are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers. Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Become a Retail Sales Assistant As a Retail Sales Assistant at The Works, you'll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play!You'll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.Some of our colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products - That's super cool with us! Our Culture The Works is an awesome place to well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic?you.Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations!We are one team. You won't find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other. Skills / Behaviours That Will Set You Apart Genuine and authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock magician : You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Keyholder Responsibilities If you're over 18, you'll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, (holidays, days off, sickness etc), but don't worry we'll train you to do this.There are a lot of valuable skills to learn here that will benefit you in the future. You'll also receive our additional keyholding pay enhancement when holding keys. Under 18? That's cool. If you're under 18, you won't be able to complete keyholding duties just yet, but when you reach your 18th birthday, we'll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we'll be happy to help!
Sep 04, 2025
Full time
Retail Sales Assistant 8 hour contract Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Our Perks Are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers. Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Become a Retail Sales Assistant As a Retail Sales Assistant at The Works, you'll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play!You'll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.Some of our colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products - That's super cool with us! Our Culture The Works is an awesome place to well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic?you.Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations!We are one team. You won't find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other. Skills / Behaviours That Will Set You Apart Genuine and authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock magician : You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Keyholder Responsibilities If you're over 18, you'll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, (holidays, days off, sickness etc), but don't worry we'll train you to do this.There are a lot of valuable skills to learn here that will benefit you in the future. You'll also receive our additional keyholding pay enhancement when holding keys. Under 18? That's cool. If you're under 18, you won't be able to complete keyholding duties just yet, but when you reach your 18th birthday, we'll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we'll be happy to help!
Software Development Manager - SaaS (Hybrid, Southampton) Location: Southampton (2-3 days pw onsite, hybrid) Salary: 100,000 + strong benefits package The Opportunity We are partnered with a growing, purpose-driven technology business in the green energy and sustainability sector, dedicated to supporting organisations on their journey to net zero. As part of their continued growth, they are scaling out a new SaaS platform and digital services designed to help clients reduce carbon emissions, optimise energy usage, and drive real-world environmental impact. They are seeking an experienced Software Development Manager who can combine hands-on technical expertise with proven leadership skills to build, lead, and inspire a small development team. This is an opportunity to take real ownership of product delivery, shaping and scaling SaaS solutions that directly contribute to tackling climate change and advancing the UK's net-zero goals. Key Responsibilities Lead and grow a small, high-performing development team Drive the end-to-end design and build of SaaS products, from initial architecture to delivery Remain technically involved and hands-on, particularly in C#, .NET, and Azure Implement engineering best practices: Agile/Scrum, CI/CD pipelines, and code quality standards Collaborate cross-functionally with product and business stakeholders to translate requirements into scalable solutions Ensure performance, security, and reliability of cloud-based systems Act as both a technical leader and mentor, fostering a culture of innovation and accountability About You Proven experience building SaaS products from the ground up Strong technical background in C#, .NET, and Azure Experience managing and mentoring small development teams while remaining technically hands-on Solid understanding of modern software development practices, cloud architecture, and Agile delivery Excellent communication skills, with the ability to work closely with both technical and non-technical stakeholders A problem-solver who thrives in a scaling environment where you can make a real impact What's on Offer 100,000 salary + bonus, pension, holiday & electric car scheme Hybrid working model (2-3 days per week in Southampton HQ) Opportunity to lead, build, and deliver a SaaS platform with significant industry impact Modern, values-driven working culture with strong investment in people and technology Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Sep 04, 2025
Full time
Software Development Manager - SaaS (Hybrid, Southampton) Location: Southampton (2-3 days pw onsite, hybrid) Salary: 100,000 + strong benefits package The Opportunity We are partnered with a growing, purpose-driven technology business in the green energy and sustainability sector, dedicated to supporting organisations on their journey to net zero. As part of their continued growth, they are scaling out a new SaaS platform and digital services designed to help clients reduce carbon emissions, optimise energy usage, and drive real-world environmental impact. They are seeking an experienced Software Development Manager who can combine hands-on technical expertise with proven leadership skills to build, lead, and inspire a small development team. This is an opportunity to take real ownership of product delivery, shaping and scaling SaaS solutions that directly contribute to tackling climate change and advancing the UK's net-zero goals. Key Responsibilities Lead and grow a small, high-performing development team Drive the end-to-end design and build of SaaS products, from initial architecture to delivery Remain technically involved and hands-on, particularly in C#, .NET, and Azure Implement engineering best practices: Agile/Scrum, CI/CD pipelines, and code quality standards Collaborate cross-functionally with product and business stakeholders to translate requirements into scalable solutions Ensure performance, security, and reliability of cloud-based systems Act as both a technical leader and mentor, fostering a culture of innovation and accountability About You Proven experience building SaaS products from the ground up Strong technical background in C#, .NET, and Azure Experience managing and mentoring small development teams while remaining technically hands-on Solid understanding of modern software development practices, cloud architecture, and Agile delivery Excellent communication skills, with the ability to work closely with both technical and non-technical stakeholders A problem-solver who thrives in a scaling environment where you can make a real impact What's on Offer 100,000 salary + bonus, pension, holiday & electric car scheme Hybrid working model (2-3 days per week in Southampton HQ) Opportunity to lead, build, and deliver a SaaS platform with significant industry impact Modern, values-driven working culture with strong investment in people and technology Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Hours: Full time (8 00 Monday to Thursday, 8 30 Friday) Term: Permanent Start date: ASAP Application deadline: Sunday 21st September Our client is a well established property management company - the vision of its founders to offer exceptional service putting the client and their properties first, as if they live there themselves. They specialise in the ongoing management of large residential developments, including the effective administration of +£20m of client service charge budgets. Based in Cambridge and with offices in London, Bracknell and Nottingham, Encore works across East Anglia, London, the Home Counties, the South and East Midlands, and has plans for further growth. The Group also consists of separate Facilities Management and Legal businesses, employing over 200 people. Encore prides itself on a commitment to excellence and customer service. The role The Service Charge Accountant is responsible for the effective client accounting of a portfolio of managed estates. The role forms a vital part of the team, working closely with the Estate Management team and will also require regular interaction with external accountants plus some client correspondence. This is an exciting role which will offer the successful candidate the opportunity to grow. In all areas, you will need to ensure that company policies and procedures are consistently applied to the required standards, delivering on time and with a high degree of accuracy. Duties include but are not limited to: Ensure annual service charge budgets are accurate and loaded correctly with correct apportionments. Periodic billing of service charges, ground rent and other charges to leaseholders. Prepare end of year service charge accounts within agreed timeframe, before submitting to external Accountants for review. Monthly bank reconciliations for client estates. Produce quarterly management reports, for review with Estate Managers and clients. Analyse the expenditure v budget, arrears and cashflow position, producing a summary report. Monitor the general health and correctness of the service charge accounts associated with your portfolio, supporting Estate Managers with relevant information. Utilities and insurance recharging to leaseholders. Corporation tax administration. Answer leaseholder / client enquiries in a timely fashion. Handle referred leaseholder service charge queries to resolution via either telephone or e-mail, or escalate to relevant Estate Manager. Following up actions from AGM Minutes and directors meetings. Assist the Client Accounting team with day-to-day/ad hoc duties. Person spec Considerable previous accounts experience this role is not suitable for a current student. New graduates MUST have demonstrable experience as detailed below. Part-qualified CIMA/ACCA/ACA. Experience in service charge client accounting is desirable but not essential transferable skills include pre-payments, accruals, year end accounts. Experience with Qube software is desirable but not essential. Excellent time management, prioritisation and diary management. Excellent numeracy/analytical skills and competency in dealing with financial information. Excellent communication skills letter writing and the written and verbal presentation of information. Excellent computer skills Proficient in all Microsoft programmes, particularly Excel, and competent in mail merging. Excellent Team Working Ability to build working relationships with employees across the organisation. Thorough attention to detail, the ability to think things through not just follow a checklist. Accountable take personal responsibility for seeing things through to successful resolution. Commitment take pride in your work and care about your/the team s performance. Mature common-sense approach. Ability to see where improvements can be made. Positive an optimistic, can-do attitude that enhances team morale. How to apply : Please click on the apply button ensuring your CV is up to date and your cover letter is tailored to showcase your relevant skills and experience for the role.
Sep 04, 2025
Full time
Hours: Full time (8 00 Monday to Thursday, 8 30 Friday) Term: Permanent Start date: ASAP Application deadline: Sunday 21st September Our client is a well established property management company - the vision of its founders to offer exceptional service putting the client and their properties first, as if they live there themselves. They specialise in the ongoing management of large residential developments, including the effective administration of +£20m of client service charge budgets. Based in Cambridge and with offices in London, Bracknell and Nottingham, Encore works across East Anglia, London, the Home Counties, the South and East Midlands, and has plans for further growth. The Group also consists of separate Facilities Management and Legal businesses, employing over 200 people. Encore prides itself on a commitment to excellence and customer service. The role The Service Charge Accountant is responsible for the effective client accounting of a portfolio of managed estates. The role forms a vital part of the team, working closely with the Estate Management team and will also require regular interaction with external accountants plus some client correspondence. This is an exciting role which will offer the successful candidate the opportunity to grow. In all areas, you will need to ensure that company policies and procedures are consistently applied to the required standards, delivering on time and with a high degree of accuracy. Duties include but are not limited to: Ensure annual service charge budgets are accurate and loaded correctly with correct apportionments. Periodic billing of service charges, ground rent and other charges to leaseholders. Prepare end of year service charge accounts within agreed timeframe, before submitting to external Accountants for review. Monthly bank reconciliations for client estates. Produce quarterly management reports, for review with Estate Managers and clients. Analyse the expenditure v budget, arrears and cashflow position, producing a summary report. Monitor the general health and correctness of the service charge accounts associated with your portfolio, supporting Estate Managers with relevant information. Utilities and insurance recharging to leaseholders. Corporation tax administration. Answer leaseholder / client enquiries in a timely fashion. Handle referred leaseholder service charge queries to resolution via either telephone or e-mail, or escalate to relevant Estate Manager. Following up actions from AGM Minutes and directors meetings. Assist the Client Accounting team with day-to-day/ad hoc duties. Person spec Considerable previous accounts experience this role is not suitable for a current student. New graduates MUST have demonstrable experience as detailed below. Part-qualified CIMA/ACCA/ACA. Experience in service charge client accounting is desirable but not essential transferable skills include pre-payments, accruals, year end accounts. Experience with Qube software is desirable but not essential. Excellent time management, prioritisation and diary management. Excellent numeracy/analytical skills and competency in dealing with financial information. Excellent communication skills letter writing and the written and verbal presentation of information. Excellent computer skills Proficient in all Microsoft programmes, particularly Excel, and competent in mail merging. Excellent Team Working Ability to build working relationships with employees across the organisation. Thorough attention to detail, the ability to think things through not just follow a checklist. Accountable take personal responsibility for seeing things through to successful resolution. Commitment take pride in your work and care about your/the team s performance. Mature common-sense approach. Ability to see where improvements can be made. Positive an optimistic, can-do attitude that enhances team morale. How to apply : Please click on the apply button ensuring your CV is up to date and your cover letter is tailored to showcase your relevant skills and experience for the role.
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Sep 04, 2025
Contractor
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
