-AI Engineer - Outside IR35 -Edinburgh with Remote -6 months Initial Contract -Immediate Start Excellent AI Engineer opportunity, brand new to the market, with the requirement to provide hands-on technical skills and experience as the business continues to evolve and grow. You will be tasked with enhancing and expanding the current automation service, which leverages OCR, Object Detection and LLM AI in order to automate some internal applications. You will bring a strong blend of Python development expertise, coupled with commercial exposure to modern AI technology and practices. Specifically, you will have a strong technical foundation across a blend of Large Language Models (LLMs), machine learning, Python and associated libraries, as well as exposure to working with AWS. Skills and Experience Summary (A blend of); Commercial experience with AI/ML technologies OCR, Object Detection and LLM analysis implementation LLM fine tuning Machine Learning & AI Libraries including: Transformers/Hugging Face Python expertise with an understanding of object-oriented programming Pandas, PyTorch, Numpy SQLAlchemy, Boto3 AWS - Lambda, S3, CDK API Development Design and implementation of AI/ML solutions Excellent communicator Strong stakeholder management Keen collaborator The above is not exhaustive. For further information on this opportunity please forward an updated CV to (see below) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Sep 04, 2025
Contractor
-AI Engineer - Outside IR35 -Edinburgh with Remote -6 months Initial Contract -Immediate Start Excellent AI Engineer opportunity, brand new to the market, with the requirement to provide hands-on technical skills and experience as the business continues to evolve and grow. You will be tasked with enhancing and expanding the current automation service, which leverages OCR, Object Detection and LLM AI in order to automate some internal applications. You will bring a strong blend of Python development expertise, coupled with commercial exposure to modern AI technology and practices. Specifically, you will have a strong technical foundation across a blend of Large Language Models (LLMs), machine learning, Python and associated libraries, as well as exposure to working with AWS. Skills and Experience Summary (A blend of); Commercial experience with AI/ML technologies OCR, Object Detection and LLM analysis implementation LLM fine tuning Machine Learning & AI Libraries including: Transformers/Hugging Face Python expertise with an understanding of object-oriented programming Pandas, PyTorch, Numpy SQLAlchemy, Boto3 AWS - Lambda, S3, CDK API Development Design and implementation of AI/ML solutions Excellent communicator Strong stakeholder management Keen collaborator The above is not exhaustive. For further information on this opportunity please forward an updated CV to (see below) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Dynamics 365 Administrator Salary : up to £50,000 plus benefits Location : Birmingham - Hybrid Robert Walters is working in partnership with a Birmingham based technology business. They provide expert services to a range of businesses across multiple industries specialising in areas across but not limited to Cloud, Security Communications and Managed IT Services. Due to continued growth, they are keen to appoint an experienced Dynamics 365 Administrator. You will lead the digital transformation initiatives, covering key areas across Dynamics 365 CRM platform - carrying out management, configuration and maintenance of the system. Dynamics 365 Administrator - Responsibilities Manage daily admin of Dynamics 365 environment Config/Customise Dynamics 365 Monitor system performance/troubleshooting issues Oversee data integrity and quality within Dynamics 365 Provide support to end-users Manage/Implement systems updates/releases Ensure compliance Dynamics 365 Administrator - Experience Experience of admin/development in Dynamics 365 CRM Modules - Sales, Customer Service, Project Ops D365 - administration, user management, security, config Knowledge of power platform tools Database administration/Data management life cycle The permanent opportunity for a Dynamics 365 will be based out of the Birmingham offices offering hybrid working. Salary range for the role will pay up to £50,000 plus benefits. This is an opportunity to join a true market leader that has grown year on year. For further information please apply with an updated CV and reach out to Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Sep 04, 2025
Full time
Dynamics 365 Administrator Salary : up to £50,000 plus benefits Location : Birmingham - Hybrid Robert Walters is working in partnership with a Birmingham based technology business. They provide expert services to a range of businesses across multiple industries specialising in areas across but not limited to Cloud, Security Communications and Managed IT Services. Due to continued growth, they are keen to appoint an experienced Dynamics 365 Administrator. You will lead the digital transformation initiatives, covering key areas across Dynamics 365 CRM platform - carrying out management, configuration and maintenance of the system. Dynamics 365 Administrator - Responsibilities Manage daily admin of Dynamics 365 environment Config/Customise Dynamics 365 Monitor system performance/troubleshooting issues Oversee data integrity and quality within Dynamics 365 Provide support to end-users Manage/Implement systems updates/releases Ensure compliance Dynamics 365 Administrator - Experience Experience of admin/development in Dynamics 365 CRM Modules - Sales, Customer Service, Project Ops D365 - administration, user management, security, config Knowledge of power platform tools Database administration/Data management life cycle The permanent opportunity for a Dynamics 365 will be based out of the Birmingham offices offering hybrid working. Salary range for the role will pay up to £50,000 plus benefits. This is an opportunity to join a true market leader that has grown year on year. For further information please apply with an updated CV and reach out to Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Workplace Services Manager (IT) £75,000 - £85,000 + car allowance + bonus + extensive benefits Full Time/Permanent Remote with monthly travel Birmingham head office and occasional travel to other European offices The Role: I am looking for a driven and experienced Workplace Service Manager to join a large global brand head quartered in the West Midlands. This role can be primarily remote based however would involve monthly travel to the Birmingham head office and occasional travel to other offices throughout Europe. The Workplace Services Manager will join a talented European IT team and will be responsible for overseeing the technical operations and management of workplace services, primarily focusing on end-user devices such as laptops, desktops, virtual desktops, printers, mobile phones, and associated technologies. You will have a leading role in expanding the deployment of standard desktops and applications across Europe, increasing control, security, and compliance for end-user devices, and improving the workplace experience for users. Responsibilities: Coordinate delivery of workplace technology services, including packaging, deployment, and patching of laptops, desktops, and mobile devices. Take full accountability for the performance and quality of workplace services, ensuring they are delivered to meet organisational standards and user expectations. Proactively identify opportunities for service improvement and innovation, drive initiatives to enhance efficiency, and ensure device-related services are aligned with business goals and user needs. Define governance and follow-up on life cycle management for hardware, OS images and applications, including patch management. Ensure the optimal user experience with workplace technologies, focusing on usability, performance, and reliability. Standardise desktop builds to reduce the number of different images in use, simplifying management and support. Maintain the workplace service catalogue and monitor usage. Increase the level of control, security, and compliance for end-user devices, adhering to industry standards and regulations. Improve the digital workplace experience for users, ensuring their needs are met and issues are promptly addressed. Skills and Experience: Previous experience in a similar Modern Workplace or Digital Workplace Manager role. Experience of leading and growing team of varying levels of seniority. Deep knowledge of Workplace/End User Device concepts, tools, infrastructure and capabilities. Skills in device management and endpoint solutions for laptops and mobile phones. Strong vendor management skills, with experience managing third-party relationships. Excellent knowledge of the Microsoft Suite of technologies, including MS operating systems, System Center Configuration Manager (SCCM), Co-management, Intune, Windows Autopilot, Azure Virtual Desktop. Excellent knowledge of software packaging, Citrix and cloud printing. Please apply via this advert or contact (see below) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sep 04, 2025
Full time
Workplace Services Manager (IT) £75,000 - £85,000 + car allowance + bonus + extensive benefits Full Time/Permanent Remote with monthly travel Birmingham head office and occasional travel to other European offices The Role: I am looking for a driven and experienced Workplace Service Manager to join a large global brand head quartered in the West Midlands. This role can be primarily remote based however would involve monthly travel to the Birmingham head office and occasional travel to other offices throughout Europe. The Workplace Services Manager will join a talented European IT team and will be responsible for overseeing the technical operations and management of workplace services, primarily focusing on end-user devices such as laptops, desktops, virtual desktops, printers, mobile phones, and associated technologies. You will have a leading role in expanding the deployment of standard desktops and applications across Europe, increasing control, security, and compliance for end-user devices, and improving the workplace experience for users. Responsibilities: Coordinate delivery of workplace technology services, including packaging, deployment, and patching of laptops, desktops, and mobile devices. Take full accountability for the performance and quality of workplace services, ensuring they are delivered to meet organisational standards and user expectations. Proactively identify opportunities for service improvement and innovation, drive initiatives to enhance efficiency, and ensure device-related services are aligned with business goals and user needs. Define governance and follow-up on life cycle management for hardware, OS images and applications, including patch management. Ensure the optimal user experience with workplace technologies, focusing on usability, performance, and reliability. Standardise desktop builds to reduce the number of different images in use, simplifying management and support. Maintain the workplace service catalogue and monitor usage. Increase the level of control, security, and compliance for end-user devices, adhering to industry standards and regulations. Improve the digital workplace experience for users, ensuring their needs are met and issues are promptly addressed. Skills and Experience: Previous experience in a similar Modern Workplace or Digital Workplace Manager role. Experience of leading and growing team of varying levels of seniority. Deep knowledge of Workplace/End User Device concepts, tools, infrastructure and capabilities. Skills in device management and endpoint solutions for laptops and mobile phones. Strong vendor management skills, with experience managing third-party relationships. Excellent knowledge of the Microsoft Suite of technologies, including MS operating systems, System Center Configuration Manager (SCCM), Co-management, Intune, Windows Autopilot, Azure Virtual Desktop. Excellent knowledge of software packaging, Citrix and cloud printing. Please apply via this advert or contact (see below) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Role: FMCG Senior / Principal Consultant Company: Henderson Scott (Part of Search Recruitment Group) Location: Leeds city centre, UK Package: 30,000- 50,000 basic salary + car allowance + commission (uncapped, 50k+ annually) + many other benefits Why Henderson Scott? We are passionate about empowering our people to succeed. Whether it's through tailored development plans, rewarding success, or fostering a positive work-life balance, we are dedicated to creating an environment where our team can thrive. What We Offer: A competitive base salary with uncapped, lucrative and realistic commission potential. Comprehensive, on-going professional development through our Recruitment Development Pathway, delivered by our award winning TD team A supportive and collaborative team culture. Clear progression opportunities within a growing Private Equity backed organisation. Flexible working options, including hybrid working. More About Us: Search Recruitment Group was formed in May 2017 following the successful MBO of Search Consultancy, backed by H2 Equity Partners. The partnership strengthened the Groups position with the acquisition of Henderson Scott 2018. Henderson Scott is a leading professional recruitment partner offering expertise across Accountancy & Finance, Legal, Marketing, Sales, and Technology. At Henderson Scott we combine decades of experience with innovative strategies to deliver top-tier talent solutions. Due to continued growth, we're looking for a Principal / Senior Consultant to join our Leeds based FMCG & Consumer team. Our FMCG & Consumer Practice was founded in 2021 & is one of our fastest growing areas within the business. We focus on mid-senior to C-suit Sales, Marketing & Category appointments across Food, Drinks, Personal Care, Home Care & Pet markets internationally. The Role: As a Principal / Senior Consultant at Henderson Scott, you will: Manage the full recruitment life-cycle, from sourcing and engaging top talent to negotiating offers and on-boarding candidates. Build and maintain strong relationships with both clients and candidates. Develop new business opportunities and manage existing accounts. Lead and mentor junior consultants, helping them achieve their potential. Stay updated on industry trends to position Henderson Scott as a trusted partner in the market. What We're Looking For: Current / recent experience of working within the FMCG recruitment market A strong track record of achieving or exceeding revenue targets. Excellent communication, negotiation, and relationship-building skills. A proactive, results-driven approach with a passion for recruitment. Ability to thrive in a fast-paced, dynamic environment. How to Apply: If you're ready to raise the bar and to take your career to the next level, we'd love to hear from you. Please apply via using the link provided or contact Alex Bourne in confidence: (phone number removed) / (url removed). Join Henderson Scott and be part of our exciting journey in shaping the future of recruitment and your own successful career. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Sep 04, 2025
Full time
Role: FMCG Senior / Principal Consultant Company: Henderson Scott (Part of Search Recruitment Group) Location: Leeds city centre, UK Package: 30,000- 50,000 basic salary + car allowance + commission (uncapped, 50k+ annually) + many other benefits Why Henderson Scott? We are passionate about empowering our people to succeed. Whether it's through tailored development plans, rewarding success, or fostering a positive work-life balance, we are dedicated to creating an environment where our team can thrive. What We Offer: A competitive base salary with uncapped, lucrative and realistic commission potential. Comprehensive, on-going professional development through our Recruitment Development Pathway, delivered by our award winning TD team A supportive and collaborative team culture. Clear progression opportunities within a growing Private Equity backed organisation. Flexible working options, including hybrid working. More About Us: Search Recruitment Group was formed in May 2017 following the successful MBO of Search Consultancy, backed by H2 Equity Partners. The partnership strengthened the Groups position with the acquisition of Henderson Scott 2018. Henderson Scott is a leading professional recruitment partner offering expertise across Accountancy & Finance, Legal, Marketing, Sales, and Technology. At Henderson Scott we combine decades of experience with innovative strategies to deliver top-tier talent solutions. Due to continued growth, we're looking for a Principal / Senior Consultant to join our Leeds based FMCG & Consumer team. Our FMCG & Consumer Practice was founded in 2021 & is one of our fastest growing areas within the business. We focus on mid-senior to C-suit Sales, Marketing & Category appointments across Food, Drinks, Personal Care, Home Care & Pet markets internationally. The Role: As a Principal / Senior Consultant at Henderson Scott, you will: Manage the full recruitment life-cycle, from sourcing and engaging top talent to negotiating offers and on-boarding candidates. Build and maintain strong relationships with both clients and candidates. Develop new business opportunities and manage existing accounts. Lead and mentor junior consultants, helping them achieve their potential. Stay updated on industry trends to position Henderson Scott as a trusted partner in the market. What We're Looking For: Current / recent experience of working within the FMCG recruitment market A strong track record of achieving or exceeding revenue targets. Excellent communication, negotiation, and relationship-building skills. A proactive, results-driven approach with a passion for recruitment. Ability to thrive in a fast-paced, dynamic environment. How to Apply: If you're ready to raise the bar and to take your career to the next level, we'd love to hear from you. Please apply via using the link provided or contact Alex Bourne in confidence: (phone number removed) / (url removed). Join Henderson Scott and be part of our exciting journey in shaping the future of recruitment and your own successful career. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Imperial Recruitment Group are delighted to announce that we are working in partnership with Sembcorp Energy UK who are recruiting for an IT-OT Security Specialist on a permanent basis. Salary: Competitive Contract Type: Permanent Location: Wilton International Hours: Full Time Job Purpose This role works alongside the Cyber and Security Manager, coordinating with the ITSM team, to help embrace the development of a Cyber Resilience and Secure by design system. The ultimate goal is to build a unified team capable of performing all tasks in conjunction with the ITSM (NOC Manager) and Cyber and Security Manager (SOC Manager) to enable and underpin critical business services. This role is part of an out of hours support rota. Responsibilities: Accountable for the execution of Sembcorp s information security program thereby keeping IT (Information Technology) and OT (Operational Technology) assets safe from internal and external threats. Accountable for ensuring the confidentiality, integrity, and availability of company information resources by implementing and maintaining security controls, performing comprehensive security incident response, engaging in proactive threat assessment, mitigation planning, incident trend analysis, and security architecture review. Accountable for gap analysis and regular audits of OT environments to ensure compliance with company security requirements and industry security standards. Accountable for complex and speedy troubleshooting to minimise any network security threats to the company. Provide 2nd line IT support when and where required. IT Security Incident Management Coordinate and carry out the security incident management lifecycle including preparation, detection and analysis, containment, eradication and recovery. Coordinate incident handling and contingency planning activities. Incorporate lessons learned from ongoing incident handling activities into incident response procedures, training, and testing and implement resulting changes accordingly. Manage escalations in or out of normal business hours liaising with global internal and external service providers. Security Operations Daily support and security auditing of the firewall landscape. Support and audit remote access to internal company resources. Create and implement network hardening guidelines and procedures Maintain current awareness of technology trends, and act as a valued Subject Matter Expert in selecting and designing new solutions. Knowledge & Experience: Experience in managing: Windows 10, Microsoft Office 365 (SharePoint and Exchange Online in particular), Active Directory Good knowledge of GPO deployment and configuration Understanding of Firewall technologies Ability to troubleshoot IT related issues Understanding of industrial control systems HMI/SCADA Understanding of industrial control systems communication protocols Networking knowledge covering LAN/VLAN/WAN technologies A sound range of IT/OT skills, which need to be kept up to date in line with IT/OT developments in the business. Demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision Understand NIST Understand ISO 27001 Cyber Resilience Disaster Recovery For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Sep 04, 2025
Full time
Imperial Recruitment Group are delighted to announce that we are working in partnership with Sembcorp Energy UK who are recruiting for an IT-OT Security Specialist on a permanent basis. Salary: Competitive Contract Type: Permanent Location: Wilton International Hours: Full Time Job Purpose This role works alongside the Cyber and Security Manager, coordinating with the ITSM team, to help embrace the development of a Cyber Resilience and Secure by design system. The ultimate goal is to build a unified team capable of performing all tasks in conjunction with the ITSM (NOC Manager) and Cyber and Security Manager (SOC Manager) to enable and underpin critical business services. This role is part of an out of hours support rota. Responsibilities: Accountable for the execution of Sembcorp s information security program thereby keeping IT (Information Technology) and OT (Operational Technology) assets safe from internal and external threats. Accountable for ensuring the confidentiality, integrity, and availability of company information resources by implementing and maintaining security controls, performing comprehensive security incident response, engaging in proactive threat assessment, mitigation planning, incident trend analysis, and security architecture review. Accountable for gap analysis and regular audits of OT environments to ensure compliance with company security requirements and industry security standards. Accountable for complex and speedy troubleshooting to minimise any network security threats to the company. Provide 2nd line IT support when and where required. IT Security Incident Management Coordinate and carry out the security incident management lifecycle including preparation, detection and analysis, containment, eradication and recovery. Coordinate incident handling and contingency planning activities. Incorporate lessons learned from ongoing incident handling activities into incident response procedures, training, and testing and implement resulting changes accordingly. Manage escalations in or out of normal business hours liaising with global internal and external service providers. Security Operations Daily support and security auditing of the firewall landscape. Support and audit remote access to internal company resources. Create and implement network hardening guidelines and procedures Maintain current awareness of technology trends, and act as a valued Subject Matter Expert in selecting and designing new solutions. Knowledge & Experience: Experience in managing: Windows 10, Microsoft Office 365 (SharePoint and Exchange Online in particular), Active Directory Good knowledge of GPO deployment and configuration Understanding of Firewall technologies Ability to troubleshoot IT related issues Understanding of industrial control systems HMI/SCADA Understanding of industrial control systems communication protocols Networking knowledge covering LAN/VLAN/WAN technologies A sound range of IT/OT skills, which need to be kept up to date in line with IT/OT developments in the business. Demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision Understand NIST Understand ISO 27001 Cyber Resilience Disaster Recovery For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Software Development Manager - SaaS (Hybrid, Southampton) Location: Southampton (2-3 days pw onsite, hybrid) Salary: 100,000 + strong benefits package The Opportunity We are partnered with a growing, purpose-driven technology business in the green energy and sustainability sector, dedicated to supporting organisations on their journey to net zero. As part of their continued growth, they are scaling out a new SaaS platform and digital services designed to help clients reduce carbon emissions, optimise energy usage, and drive real-world environmental impact. They are seeking an experienced Software Development Manager who can combine hands-on technical expertise with proven leadership skills to build, lead, and inspire a small development team. This is an opportunity to take real ownership of product delivery, shaping and scaling SaaS solutions that directly contribute to tackling climate change and advancing the UK's net-zero goals. Key Responsibilities Lead and grow a small, high-performing development team Drive the end-to-end design and build of SaaS products, from initial architecture to delivery Remain technically involved and hands-on, particularly in C#, .NET, and Azure Implement engineering best practices: Agile/Scrum, CI/CD pipelines, and code quality standards Collaborate cross-functionally with product and business stakeholders to translate requirements into scalable solutions Ensure performance, security, and reliability of cloud-based systems Act as both a technical leader and mentor, fostering a culture of innovation and accountability About You Proven experience building SaaS products from the ground up Strong technical background in C#, .NET, and Azure Experience managing and mentoring small development teams while remaining technically hands-on Solid understanding of modern software development practices, cloud architecture, and Agile delivery Excellent communication skills, with the ability to work closely with both technical and non-technical stakeholders A problem-solver who thrives in a scaling environment where you can make a real impact What's on Offer 100,000 salary + bonus, pension, holiday & electric car scheme Hybrid working model (2-3 days per week in Southampton HQ) Opportunity to lead, build, and deliver a SaaS platform with significant industry impact Modern, values-driven working culture with strong investment in people and technology Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Sep 04, 2025
Full time
Software Development Manager - SaaS (Hybrid, Southampton) Location: Southampton (2-3 days pw onsite, hybrid) Salary: 100,000 + strong benefits package The Opportunity We are partnered with a growing, purpose-driven technology business in the green energy and sustainability sector, dedicated to supporting organisations on their journey to net zero. As part of their continued growth, they are scaling out a new SaaS platform and digital services designed to help clients reduce carbon emissions, optimise energy usage, and drive real-world environmental impact. They are seeking an experienced Software Development Manager who can combine hands-on technical expertise with proven leadership skills to build, lead, and inspire a small development team. This is an opportunity to take real ownership of product delivery, shaping and scaling SaaS solutions that directly contribute to tackling climate change and advancing the UK's net-zero goals. Key Responsibilities Lead and grow a small, high-performing development team Drive the end-to-end design and build of SaaS products, from initial architecture to delivery Remain technically involved and hands-on, particularly in C#, .NET, and Azure Implement engineering best practices: Agile/Scrum, CI/CD pipelines, and code quality standards Collaborate cross-functionally with product and business stakeholders to translate requirements into scalable solutions Ensure performance, security, and reliability of cloud-based systems Act as both a technical leader and mentor, fostering a culture of innovation and accountability About You Proven experience building SaaS products from the ground up Strong technical background in C#, .NET, and Azure Experience managing and mentoring small development teams while remaining technically hands-on Solid understanding of modern software development practices, cloud architecture, and Agile delivery Excellent communication skills, with the ability to work closely with both technical and non-technical stakeholders A problem-solver who thrives in a scaling environment where you can make a real impact What's on Offer 100,000 salary + bonus, pension, holiday & electric car scheme Hybrid working model (2-3 days per week in Southampton HQ) Opportunity to lead, build, and deliver a SaaS platform with significant industry impact Modern, values-driven working culture with strong investment in people and technology Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Sep 04, 2025
Contractor
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Job Type: Permanent Store Location: High Street, Birmingham Hours: 15 hours per week Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata THE JOB Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer? Then look no further Our Retail Assistants are the central point of our customer contact and paramount in our business's success, you'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service. You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty. Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion. THE PERSON As an entry level role, we don't require prior retail experience whilst advantageous we just ask that you have: The ability to work well within a team. A compassionate and consultative approach to customers A positive attitude and driven nature A passion and enthusiasm for our products Basic IT skills to use the in-store technology. We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today. THE COMPANY At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Sep 04, 2025
Full time
Job Type: Permanent Store Location: High Street, Birmingham Hours: 15 hours per week Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata THE JOB Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer? Then look no further Our Retail Assistants are the central point of our customer contact and paramount in our business's success, you'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service. You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty. Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion. THE PERSON As an entry level role, we don't require prior retail experience whilst advantageous we just ask that you have: The ability to work well within a team. A compassionate and consultative approach to customers A positive attitude and driven nature A passion and enthusiasm for our products Basic IT skills to use the in-store technology. We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today. THE COMPANY At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Director of AI Manchester (Office Based) Excellent Salary + Bonus + Benefits Are you a visionary AI leader ready to shape the future of enterprise AI; from strategic roadmap to hands-on implementation? Join a fast-scaling, international SaaS company that's transforming its industry through relentless innovation, advanced product development and investment in next-generation AI solutions. This is a rare, high-impact opportunity to define and drive the end-to-end AI agenda of a multi-award-winning business backed by a world-class leadership team. As Director of AI, you will own the company's AI vision - leading strategy development, technical execution, and operational scaling across Machine Learning, Generative AI, Large language Models and beyond. Your leadership will directly influence product innovation, operational excellence, and commercial success. Role Overview Define and drive the enterprise AI strategy - identifying opportunities for innovation, automation, and market differentiation using advanced AI/ML technologies. Own the full lifecycle of AI initiatives, from vision and roadmap to technical architecture, delivery, optimisation, and governance. Build and lead cross-functional AI teams, ensuring alignment between technical execution and strategic business goals. Evaluate emerging technologies (e.g. LLMs, RAG, vector search, knowledge graphs) and make evidence-based recommendations to stakeholders. Establish best practices for responsible AI development, including risk management, compliance, and explainability. Partner with senior leadership to integrate AI into core business functions and customer-facing products at speed and scale. What You Bring Proven leadership in delivering enterprise-scale AI strategies, ideally in a high-growth SaaS or technology-led environment. Strong academic or practical background in AI, ML, Data Science, Computer Science or a related STEM field. Demonstrated hands-on expertise in building and deploying advanced ML and Generative AI models in production (including RAG Architecture) Deep technical proficiency with LLMs, NLP, Python, SQL, and major AI/ML frameworks (e.g., PyTorch, TensorFlow). Strong understanding of AI engineering fundamentals including DevOps, CI/CD, MLOps, and DevSecOps. Experience building AI governance frameworks to address ethical risk, model accuracy, and regulatory compliance. Why Join? This is a career-defining opportunity to shape the AI strategy of a high-growth, global and entrepreneurial organisation. You'll work alongside a visionary leadership team and have the autonomy to innovate, influence, and scale AI solutions that have real-world commercial impact. Enjoy a highly competitive compensation package, including: Excellent base salary Generous performance-based bonus Private healthcare, pension scheme, and premium benefits A dynamic, innovation-first culture with real career progression DAI(phone number removed)AM INDAMS
Sep 04, 2025
Full time
Director of AI Manchester (Office Based) Excellent Salary + Bonus + Benefits Are you a visionary AI leader ready to shape the future of enterprise AI; from strategic roadmap to hands-on implementation? Join a fast-scaling, international SaaS company that's transforming its industry through relentless innovation, advanced product development and investment in next-generation AI solutions. This is a rare, high-impact opportunity to define and drive the end-to-end AI agenda of a multi-award-winning business backed by a world-class leadership team. As Director of AI, you will own the company's AI vision - leading strategy development, technical execution, and operational scaling across Machine Learning, Generative AI, Large language Models and beyond. Your leadership will directly influence product innovation, operational excellence, and commercial success. Role Overview Define and drive the enterprise AI strategy - identifying opportunities for innovation, automation, and market differentiation using advanced AI/ML technologies. Own the full lifecycle of AI initiatives, from vision and roadmap to technical architecture, delivery, optimisation, and governance. Build and lead cross-functional AI teams, ensuring alignment between technical execution and strategic business goals. Evaluate emerging technologies (e.g. LLMs, RAG, vector search, knowledge graphs) and make evidence-based recommendations to stakeholders. Establish best practices for responsible AI development, including risk management, compliance, and explainability. Partner with senior leadership to integrate AI into core business functions and customer-facing products at speed and scale. What You Bring Proven leadership in delivering enterprise-scale AI strategies, ideally in a high-growth SaaS or technology-led environment. Strong academic or practical background in AI, ML, Data Science, Computer Science or a related STEM field. Demonstrated hands-on expertise in building and deploying advanced ML and Generative AI models in production (including RAG Architecture) Deep technical proficiency with LLMs, NLP, Python, SQL, and major AI/ML frameworks (e.g., PyTorch, TensorFlow). Strong understanding of AI engineering fundamentals including DevOps, CI/CD, MLOps, and DevSecOps. Experience building AI governance frameworks to address ethical risk, model accuracy, and regulatory compliance. Why Join? This is a career-defining opportunity to shape the AI strategy of a high-growth, global and entrepreneurial organisation. You'll work alongside a visionary leadership team and have the autonomy to innovate, influence, and scale AI solutions that have real-world commercial impact. Enjoy a highly competitive compensation package, including: Excellent base salary Generous performance-based bonus Private healthcare, pension scheme, and premium benefits A dynamic, innovation-first culture with real career progression DAI(phone number removed)AM INDAMS
Umbrella Engagement - Attendance on site as and when needed but likely to be on site 1-2 days/week at start - 6 months Must be strong technically and have strong knowledge of Modern Technologies - especially AWS - Must have outstanding people management skills and have significant experience as an Operational Manager and have held roles such as Head of Technology or Infrastructure Manager. The ideal candidate will need to have worked in a medium/large sized organisation - preferably but not essential a regulated organisation. Will need to be strong technically. Potential for a long term role. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Sep 04, 2025
Contractor
Umbrella Engagement - Attendance on site as and when needed but likely to be on site 1-2 days/week at start - 6 months Must be strong technically and have strong knowledge of Modern Technologies - especially AWS - Must have outstanding people management skills and have significant experience as an Operational Manager and have held roles such as Head of Technology or Infrastructure Manager. The ideal candidate will need to have worked in a medium/large sized organisation - preferably but not essential a regulated organisation. Will need to be strong technically. Potential for a long term role. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Senior Vulnerability Analyst £50,000 - £57,000 + bonus and extensive benefits Full Time/Permanent West Midlands/Hybrid - 1-2 days a month in the office on average The Role and Company: I am looking for a driven Senior Vulnerability Analyst to join a large nationally recognised brand head quartered in the West Midlands. As a Senior Vulnerability Analyst you will be joining a highly skilled Cyber Defence team. As a key part if this team you will manage threats to the organisation and safeguard systems that enable the business to function safely and effectively. We are ideally looking for someone Midlands based who can be on site in Warwickshire 1-2 days a month on average. Responsibilities: Conducting regular vulnerability assessments using automated scanning tools, manual testing techniques, and security best practices to identify vulnerabilities in systems, networks, and applications Managing the life cycle of vulnerabilities from discovery to remediation, including vulnerability triage, prioritisation, tracking, and reporting Analysing the impact and severity of identified vulnerabilities based on factors such as the likelihood of exploitation, potential impact on the organisation, and existing security controls Collaborating with system administrators, developers, and other stakeholders to develop and implement effective remediation plans to address identified vulnerabilities in a timely manner Working closely with IT teams to ensure that security patches and updates are applied promptly to mitigate known vulnerabilities and reduce the organisation's exposure to security risks Generating detailed vulnerability assessment reports, including findings, recommendations, and risk assessments, to communicate the status of vulnerabilities to management and stakeholders Providing guidance and training to employees on best practices for identifying and reporting security vulnerabilities, promoting a culture of security awareness within the organisation Experience required: Previous experience in a similar Vulnerability Management role preferably with experience in Operational Technology (OT) Skilled in cyber security, physical security, and risk management principles Excellent analytical and investigative skills Strong knowledge of the hardware and software systems in use across both IT and OT domains and the architectural arrangements in place to support management and operation of systems Ability to adapt to evolving threat landscapes Effective communication, critical thinking and problem-solving skills Must either hold SC clearance already or be eligible to obtain this if successful Please apply via the link or contact (see below) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sep 04, 2025
Full time
Senior Vulnerability Analyst £50,000 - £57,000 + bonus and extensive benefits Full Time/Permanent West Midlands/Hybrid - 1-2 days a month in the office on average The Role and Company: I am looking for a driven Senior Vulnerability Analyst to join a large nationally recognised brand head quartered in the West Midlands. As a Senior Vulnerability Analyst you will be joining a highly skilled Cyber Defence team. As a key part if this team you will manage threats to the organisation and safeguard systems that enable the business to function safely and effectively. We are ideally looking for someone Midlands based who can be on site in Warwickshire 1-2 days a month on average. Responsibilities: Conducting regular vulnerability assessments using automated scanning tools, manual testing techniques, and security best practices to identify vulnerabilities in systems, networks, and applications Managing the life cycle of vulnerabilities from discovery to remediation, including vulnerability triage, prioritisation, tracking, and reporting Analysing the impact and severity of identified vulnerabilities based on factors such as the likelihood of exploitation, potential impact on the organisation, and existing security controls Collaborating with system administrators, developers, and other stakeholders to develop and implement effective remediation plans to address identified vulnerabilities in a timely manner Working closely with IT teams to ensure that security patches and updates are applied promptly to mitigate known vulnerabilities and reduce the organisation's exposure to security risks Generating detailed vulnerability assessment reports, including findings, recommendations, and risk assessments, to communicate the status of vulnerabilities to management and stakeholders Providing guidance and training to employees on best practices for identifying and reporting security vulnerabilities, promoting a culture of security awareness within the organisation Experience required: Previous experience in a similar Vulnerability Management role preferably with experience in Operational Technology (OT) Skilled in cyber security, physical security, and risk management principles Excellent analytical and investigative skills Strong knowledge of the hardware and software systems in use across both IT and OT domains and the architectural arrangements in place to support management and operation of systems Ability to adapt to evolving threat landscapes Effective communication, critical thinking and problem-solving skills Must either hold SC clearance already or be eligible to obtain this if successful Please apply via the link or contact (see below) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Package: (phone number removed) (Nego) + Bonus + Benefits Location: London, UK Job Type: Associate Director, UK / US Personal Tax Position Type: Permanent Hours: Full-time Contact Name: Andy Shaw Contact Company: JAM Global Mobility Recruitment The Background This leading boutique consultancy is actively seeking and experienced UK / US tax dual handler to strengthen their leadership team in London. Applicants with previous experience dealing with High-Net-Worth Individuals who have dual reporting needs in both the UK and US would be ideal. Applicants will also possess strong leadership skills and an appetite to grow the firms current service offering. The Role The UK / US Tax Associate Director will be responsible for but not limited to the following: Leading strategic initiatives and proposals. Caring for your own national and international client portfolio including high net worth individuals, partnerships, and trusts. Maintaining strong industry knowledge including keeping up to date with any relevant changes to the law and the latest trends. Carrying out client satisfaction surveys to ensure high standards are maintained. Assisting with the service delivery of technology tools. Identify up-selling and cross-selling opportunities. Leads develops and nurtures colleagues to support their future growth. The Person: The successful candidate will have previous experience of dealing with both UK & US personal tax and the associated issues. Applicants will be educated to degree level (or equivalent); any additional tax qualifications would be desirable but are not essential. To Apply: Please forward your CV or call Andy Shaw on (phone number removed) or via FaceTime, Skype, WhatsApp or Messenger. In compliance with the new regulations (April 2004) in place under the Employment Agencies Act, JAM Global Mobility will require proof of identification. JAM Recruitment is acting as an employment agency with regards to this position. View our latest jobs today on our website and follow us on Facebook, Twitter & LinkedIn
Sep 04, 2025
Full time
Package: (phone number removed) (Nego) + Bonus + Benefits Location: London, UK Job Type: Associate Director, UK / US Personal Tax Position Type: Permanent Hours: Full-time Contact Name: Andy Shaw Contact Company: JAM Global Mobility Recruitment The Background This leading boutique consultancy is actively seeking and experienced UK / US tax dual handler to strengthen their leadership team in London. Applicants with previous experience dealing with High-Net-Worth Individuals who have dual reporting needs in both the UK and US would be ideal. Applicants will also possess strong leadership skills and an appetite to grow the firms current service offering. The Role The UK / US Tax Associate Director will be responsible for but not limited to the following: Leading strategic initiatives and proposals. Caring for your own national and international client portfolio including high net worth individuals, partnerships, and trusts. Maintaining strong industry knowledge including keeping up to date with any relevant changes to the law and the latest trends. Carrying out client satisfaction surveys to ensure high standards are maintained. Assisting with the service delivery of technology tools. Identify up-selling and cross-selling opportunities. Leads develops and nurtures colleagues to support their future growth. The Person: The successful candidate will have previous experience of dealing with both UK & US personal tax and the associated issues. Applicants will be educated to degree level (or equivalent); any additional tax qualifications would be desirable but are not essential. To Apply: Please forward your CV or call Andy Shaw on (phone number removed) or via FaceTime, Skype, WhatsApp or Messenger. In compliance with the new regulations (April 2004) in place under the Employment Agencies Act, JAM Global Mobility will require proof of identification. JAM Recruitment is acting as an employment agency with regards to this position. View our latest jobs today on our website and follow us on Facebook, Twitter & LinkedIn
Job Title: Customer Service Coordinator Location: Telford, TF7 4QL, UK Job Type: Full Time Contract, 6-12 month Work Model: Fully onsite Job Description: Summary: we are looking for more energetic and robust individuals who can manage a wide range of processes, adapt flexibly, and thrive in a high-volume, fast-paced environment Strong computer office skills required for this position Communicate Outsource work priority for customers on a daily/weekly basis with attention to detail for the customer's requirements and our contractual obligations. Provide Quotation of sub-contract prices to customers via Sales system. Manage daily prioritization of Customer's orders and communicate status and manage escalations. Answer daily queries of customers, relaying information in documented form. Process Customer's new requests and ensure work is managed in a timely manner for Outsource by: Triggering release of Service Orders to our suppliers for Outsource work Partner with logistics to physically verify the units are progressing per the process Monitor Turn Around Time of jobs to ensure we meet customer contractual commitment As required handle requests to verify status for receipt or other processing steps for outsourced work Update internal system notes for individual jobs. To follow quality procedures to log certificates onto the internal system for auditing purpose. Support the overall Outsource on-site duties on a day to day basis providing good team work and prompt support. Assure supply of high technology materials, equipment and/or services in accordance with supply chain optimization goals and management objectives. General purchasing responsibilities may also include trigger and/or generation of requisitions, purchase orders and overall scheduling. Review of supplier quotes, order confirmation status to ensure orders are on-time and meeting customer required dates. Support any procurement outsource contract staff as needed, including but not limited to, open order reports, supplier confirmation, on-time delivery, expediting, etc. The essential skills required are: Proficiency in Microsoft 360, particularly Outlook, PowerPoint and Excel (knowledge of v-lookup formulas, etc.) Experience in customer service (2 years or more)
Sep 04, 2025
Contractor
Job Title: Customer Service Coordinator Location: Telford, TF7 4QL, UK Job Type: Full Time Contract, 6-12 month Work Model: Fully onsite Job Description: Summary: we are looking for more energetic and robust individuals who can manage a wide range of processes, adapt flexibly, and thrive in a high-volume, fast-paced environment Strong computer office skills required for this position Communicate Outsource work priority for customers on a daily/weekly basis with attention to detail for the customer's requirements and our contractual obligations. Provide Quotation of sub-contract prices to customers via Sales system. Manage daily prioritization of Customer's orders and communicate status and manage escalations. Answer daily queries of customers, relaying information in documented form. Process Customer's new requests and ensure work is managed in a timely manner for Outsource by: Triggering release of Service Orders to our suppliers for Outsource work Partner with logistics to physically verify the units are progressing per the process Monitor Turn Around Time of jobs to ensure we meet customer contractual commitment As required handle requests to verify status for receipt or other processing steps for outsourced work Update internal system notes for individual jobs. To follow quality procedures to log certificates onto the internal system for auditing purpose. Support the overall Outsource on-site duties on a day to day basis providing good team work and prompt support. Assure supply of high technology materials, equipment and/or services in accordance with supply chain optimization goals and management objectives. General purchasing responsibilities may also include trigger and/or generation of requisitions, purchase orders and overall scheduling. Review of supplier quotes, order confirmation status to ensure orders are on-time and meeting customer required dates. Support any procurement outsource contract staff as needed, including but not limited to, open order reports, supplier confirmation, on-time delivery, expediting, etc. The essential skills required are: Proficiency in Microsoft 360, particularly Outlook, PowerPoint and Excel (knowledge of v-lookup formulas, etc.) Experience in customer service (2 years or more)
Join WIG as a Event Content Manager! Introduction Do you believe collaboration between public, private and not-for profit sector can drive growth and prosperity for the UK? Are you interested in being part of the conversation with senior leaders across HMG, business, universities and civil society? Are you passionate about supporting leaders of today and tomorrow to understand how to meaningfully work together on society s biggest issues? About the opportunity As an Event Content Manager, you will conduct exciting public policy research, work with the most senior speakers from across government, business, universities and civil society speaker management, and create engaging content. You would take ownership of a portfolio of 40+ briefings, roundtables, workshops and senior level dinners per year across themes impacting economic growth and prosperity including: infrastructure, skills, net zero, AI and new technology, trade, and regulation. Your mandate is to deliver high-quality, high-impact events, where you will be required to research key policy and economic trends affecting government, business and society, owning the full production life cycle from policy research and agenda setting to speaker acquisition and management etc. You will also collaborate with the marketing and membership functions to ensure that our policy focus for your events programme aligns with membership needs and shifting priorities. This role is critical to our membership offer all our events are highly respected and supported by the organisations membership base and will require a strategic thinker who can ensure that the right policy research is carried out to inform event idea validation. The role will be supported by the Event Operations team who will drive on-the-day logistics. Responsibilities Event content development Lead the content development and planning of your events programme across our themes, this includes: Build compelling agendas Craft key event outcomes Curate engaging and thoughtful speaker briefings Identify and acquire credible, expert speakers Identify and draw in relevant audiences Conduct research on key policy and economic trends affecting sectors across our membership base including market and policy trend analysis, collecting feedback from our members including stakeholder interviews and surveying to inform your event programme. Lead the collaboration across internal teams to recommend and develop effective marketing and communication materials to promote the events programme such as landing pages, eNewsletter segments, and promotional campaigns, taking ownership of all event programme deliverables under your remit. High-impact delivery Take an outcome-based approach to your events programme; looking with a strategic lens to determine what the optimal events format, venue, and host would be to drive high-level dialogue among cross-sector leaders. Design, develop and deliver event content that you will be able to use to generate insightful event write-ups and summaries so we can continue to add tangible value to our members and their sector challenges. Immerse yourself in the sectors by networking with key industry figureheads and build an in-depth understanding of how our themes can drive collaboration across our members. Oversee and liaise with the Event Operations assistant allocated to your event and/or programme to ensure smooth event delivery. Innovation, continuous improvement and collaboration Evaluate and report on content impact and delivery against event outcomes to inform future production cycles and increase audience engagement and satisfaction. Contribute proactively to programme strategy, using evidence-based research to expand your events programme and/or enhance your event content strategy. Collaborate with Business Development team members to optimise member outreach and engagement, leveraging our CRM database to increase our speaker and host portfolio. Demonstrate creativity and innovation when developing and delivering our annual paid events under your remit, exploring and recommending different commercial opportunities such as barter agreements, sponsorships or partnerships with our members Work with the Head of Content and Events to build out a framework for content reports and publications as part of WIGs 5-year strategy. Qualifications Desirable not mandatory: Educated to degree level or equivalent experience Competencies Mission-driven: Proven aptitude to see the big picture with a member-centric approach to all activities. Passionate about the need/importance of collaborating across sectors. Project management: Balanced focus on operational detail without losing sight of the bigger picture. High attention to detail and excellent organisational skills, showcasing a strong ability to multi-task and prioritise. Stakeholder Engagement: Excellent relationship-building skills, with confidence engaging senior leaders across diverse audiences and excellent oral and written communication skills. Collaboration: A strong team player who works effectively across functions, with an understanding of team dynamics. Strategic Thinking: Ability to generate new ideas, innovate, and deliver pragmatic solutions to problems. Managing challenge with a positive and can-do approach and supporting organisational change. Leadership: High emotional intelligence, capable of coaching others and influencing internal and external stakeholders. Comfortable stepping into management roles as needed. Experience 4+ years experience of conference or content development preferably around policy or key business issues. Proven ability of managing the full conference production cycle, including research, agenda setting, speaker acquisition and event management across a variety of themes, including launch and repeat events (ideally from a major conference organiser). Experience working directly with senior executives - understanding their motivators, contextualising their expertise and building meaningful relationships on behalf of a brand/organisation. Demonstrable strategic portfolio development and/or new event/content idea validation across one or more: International relations, politics, political economy, finance, economics or technology. Clear passion for content development, implementing new content strategies to drive audience engagement and interaction and enhance brand awareness and value Advanced project management skills including project launch, progress monitoring, feedback and key learnings in one or more environments: charities, membership/training organisations, public sector or third sector. Deep interest and/or exposure in policymaking, U.K. economic development and government relations.
Sep 04, 2025
Full time
Join WIG as a Event Content Manager! Introduction Do you believe collaboration between public, private and not-for profit sector can drive growth and prosperity for the UK? Are you interested in being part of the conversation with senior leaders across HMG, business, universities and civil society? Are you passionate about supporting leaders of today and tomorrow to understand how to meaningfully work together on society s biggest issues? About the opportunity As an Event Content Manager, you will conduct exciting public policy research, work with the most senior speakers from across government, business, universities and civil society speaker management, and create engaging content. You would take ownership of a portfolio of 40+ briefings, roundtables, workshops and senior level dinners per year across themes impacting economic growth and prosperity including: infrastructure, skills, net zero, AI and new technology, trade, and regulation. Your mandate is to deliver high-quality, high-impact events, where you will be required to research key policy and economic trends affecting government, business and society, owning the full production life cycle from policy research and agenda setting to speaker acquisition and management etc. You will also collaborate with the marketing and membership functions to ensure that our policy focus for your events programme aligns with membership needs and shifting priorities. This role is critical to our membership offer all our events are highly respected and supported by the organisations membership base and will require a strategic thinker who can ensure that the right policy research is carried out to inform event idea validation. The role will be supported by the Event Operations team who will drive on-the-day logistics. Responsibilities Event content development Lead the content development and planning of your events programme across our themes, this includes: Build compelling agendas Craft key event outcomes Curate engaging and thoughtful speaker briefings Identify and acquire credible, expert speakers Identify and draw in relevant audiences Conduct research on key policy and economic trends affecting sectors across our membership base including market and policy trend analysis, collecting feedback from our members including stakeholder interviews and surveying to inform your event programme. Lead the collaboration across internal teams to recommend and develop effective marketing and communication materials to promote the events programme such as landing pages, eNewsletter segments, and promotional campaigns, taking ownership of all event programme deliverables under your remit. High-impact delivery Take an outcome-based approach to your events programme; looking with a strategic lens to determine what the optimal events format, venue, and host would be to drive high-level dialogue among cross-sector leaders. Design, develop and deliver event content that you will be able to use to generate insightful event write-ups and summaries so we can continue to add tangible value to our members and their sector challenges. Immerse yourself in the sectors by networking with key industry figureheads and build an in-depth understanding of how our themes can drive collaboration across our members. Oversee and liaise with the Event Operations assistant allocated to your event and/or programme to ensure smooth event delivery. Innovation, continuous improvement and collaboration Evaluate and report on content impact and delivery against event outcomes to inform future production cycles and increase audience engagement and satisfaction. Contribute proactively to programme strategy, using evidence-based research to expand your events programme and/or enhance your event content strategy. Collaborate with Business Development team members to optimise member outreach and engagement, leveraging our CRM database to increase our speaker and host portfolio. Demonstrate creativity and innovation when developing and delivering our annual paid events under your remit, exploring and recommending different commercial opportunities such as barter agreements, sponsorships or partnerships with our members Work with the Head of Content and Events to build out a framework for content reports and publications as part of WIGs 5-year strategy. Qualifications Desirable not mandatory: Educated to degree level or equivalent experience Competencies Mission-driven: Proven aptitude to see the big picture with a member-centric approach to all activities. Passionate about the need/importance of collaborating across sectors. Project management: Balanced focus on operational detail without losing sight of the bigger picture. High attention to detail and excellent organisational skills, showcasing a strong ability to multi-task and prioritise. Stakeholder Engagement: Excellent relationship-building skills, with confidence engaging senior leaders across diverse audiences and excellent oral and written communication skills. Collaboration: A strong team player who works effectively across functions, with an understanding of team dynamics. Strategic Thinking: Ability to generate new ideas, innovate, and deliver pragmatic solutions to problems. Managing challenge with a positive and can-do approach and supporting organisational change. Leadership: High emotional intelligence, capable of coaching others and influencing internal and external stakeholders. Comfortable stepping into management roles as needed. Experience 4+ years experience of conference or content development preferably around policy or key business issues. Proven ability of managing the full conference production cycle, including research, agenda setting, speaker acquisition and event management across a variety of themes, including launch and repeat events (ideally from a major conference organiser). Experience working directly with senior executives - understanding their motivators, contextualising their expertise and building meaningful relationships on behalf of a brand/organisation. Demonstrable strategic portfolio development and/or new event/content idea validation across one or more: International relations, politics, political economy, finance, economics or technology. Clear passion for content development, implementing new content strategies to drive audience engagement and interaction and enhance brand awareness and value Advanced project management skills including project launch, progress monitoring, feedback and key learnings in one or more environments: charities, membership/training organisations, public sector or third sector. Deep interest and/or exposure in policymaking, U.K. economic development and government relations.
About the Role Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict. MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required. About You The ideal candidate will have Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise.Passion for MAP s mission and commitment to MAP s values. Responsibilities Strategy, vision and leadership Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security. Advise the CEO and SMT on all these areas as well as on legal, governance and related policy matters. Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs. Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical matters under their responsibility at governance meetings. Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation. Provide strategic leadership for supply chain management at MAP to ensure an efficient, effective and accountable supply chain policies and practices that meet MAP s needs. Ensure a robust framework and system for identifying, assessing and mitigating risks across thenorganisation in line with MAP s risk appetite. Lead on the development of MAP s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation. Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility. Maintain continuous lines of communication, keeping the CEO informed of all critical issues. Lead cross-organisational projects in line with organisational strategy and direction. Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach. Represent the organisation externally, as necessary, in areas under the COO s responsibility. Deputise for the CEO as required. Team development/leadership Oversee, direct, and organise the work of the teams under their responsibility. Create a high-performing team that is ambitious and passionate about MAP s vision. Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team. Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals. Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery. Operations Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures. Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees. Ensure strong internal controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation. Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise. Provide analytical support to the CEO and SMT including development of internal management reporting capabilities. Profile Person specification Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise. Entrepreneurial team player who can multitask. Superior management skills: the ability to influence and engage direct and indirect reports and peers. Self-reliant and results-oriented, with good problem-solving skills. Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives. Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP s Board of Trustees, and staff. Ability to operate as an effective tactical as well as strategic thinker. Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt. Passion for MAP s mission and commitment to MAP s values. Terms and conditions This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
Sep 04, 2025
Full time
About the Role Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict. MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required. About You The ideal candidate will have Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise.Passion for MAP s mission and commitment to MAP s values. Responsibilities Strategy, vision and leadership Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security. Advise the CEO and SMT on all these areas as well as on legal, governance and related policy matters. Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs. Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical matters under their responsibility at governance meetings. Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation. Provide strategic leadership for supply chain management at MAP to ensure an efficient, effective and accountable supply chain policies and practices that meet MAP s needs. Ensure a robust framework and system for identifying, assessing and mitigating risks across thenorganisation in line with MAP s risk appetite. Lead on the development of MAP s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation. Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility. Maintain continuous lines of communication, keeping the CEO informed of all critical issues. Lead cross-organisational projects in line with organisational strategy and direction. Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach. Represent the organisation externally, as necessary, in areas under the COO s responsibility. Deputise for the CEO as required. Team development/leadership Oversee, direct, and organise the work of the teams under their responsibility. Create a high-performing team that is ambitious and passionate about MAP s vision. Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team. Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals. Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery. Operations Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures. Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees. Ensure strong internal controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation. Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise. Provide analytical support to the CEO and SMT including development of internal management reporting capabilities. Profile Person specification Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise. Entrepreneurial team player who can multitask. Superior management skills: the ability to influence and engage direct and indirect reports and peers. Self-reliant and results-oriented, with good problem-solving skills. Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives. Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP s Board of Trustees, and staff. Ability to operate as an effective tactical as well as strategic thinker. Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt. Passion for MAP s mission and commitment to MAP s values. Terms and conditions This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
Job Overview Core member of the Clinical Trial Team (CTT), independently managing all vendor-related aspects of global clinical trial(s) to deliver study outcomes within schedule, budget, quality/compliance and performance standards. Accountable for vendor service delivery at study level. Collaborates closely with the Vendor Start-up Manager (VSM) for selected services (central labs, electronic clinical outcomes assessment/electronic patient reported outcomes (eCOA/ePRO), interactive response technology (IRT), cardiac and respiratory diagnostics, patient recruitment and retention (PR&R), and imaging reading) during study start-up, and leverages effectively their technical and study start-up (SSU) expertise to ensure a timely study start-up. Proactively manages vendor-related risks and potential issues. Implements global vendor strategy and if required, escalates vendor issues to the VSM while keeping Vendor Program Leads informed about risks, issues, and study progress. Oversees vendor compliance at study level. Essential Functions Accountable for all vendor related operational trial deliverables, according to timelines, budget, operational procedures, quality/compliance and performance standards. Collaborates with the VSM for the VSM's category specific responsibilities. Responsible for all activities for which no VSM is assigned with, and for all of the service deliveries after Study Start-up when the VSM is no longer assigned to the study. Assigned responsibilities can include but are not limited to: • Close interaction and collaboration with study team lead and study team members during study lifetime • Review of vendor related protocol sections during protocol development • Collaborate with Vendor startup manager to the development of Study Specification Worksheet (SSW) to facilitate bid process. If no VSM is assigned to the category, drive the SSW completion. • Manages interface with vendors in cooperation with vendor partner functions • Quote/proposal review in collaboration with procurement, support contract negotiations, if required • Contributes to the development of vendor contract amendments • Accountable for vendor cost control, budget review, invoice reconciliation and PO close-out • Vendor service excellence at study level, ensures vendors meet quality and service level standards in their service delivery for the trial • Covers all vendor activities after study start-up and all categories not covered by VSMs during start-up • Initiates/co-ordinates vendor kick-off meeting for categories not covered by VSMs • Attends vendor kick-off meeting for VSM supported categories • Optimizing a frontloaded and timely study-start-up process, manages vendor-related activities for DB go live • Performs user-acceptance testing (UAT) for eCOA and IRT • Drives and monitors central vendor-related activities for site activation, compiles Final Protocol Package (FPP) required documents centrally, monitors site activation progress and addresses related issues and risk • Creates and maintains vendor-related risk maps with contingency plan for documentation in FIRST • Manages system and portal user access for vendor, sponsor and site staff, maintain access logs • Uses Unified Vendor Portal (UVP) to manage vendor • Uses Clinical Insights to manage vendors and to achieve site readiness timelines • Plans and tracks supply delivery to sites and return of equipment from sites • Interacts and collaborates with Data Ops, reviews vendor-related cycle times (e.g. DTS finalization, data transfers, DBL) • Acts as escalation point for vendor-related query management • Follow-up with countries and hubs for their vendor-related risks and issues • Document issues identified with vendor oversight/performance in FIRST tool and implements and monitors corrective action Qualifications • Bachelor's Degree Life sciences or related field Req • Requires advanced knowledge of job area, and broad knowledge of a other related job areas, typically obtained through advanced education combined with experience. Req • Requires 10 years clinical research experience including 6 years of project management experience or equivalent combination of education, training and experience. Req • Knowledge of clinical trials - Knowledge of clinical trial conduct and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge, therapeutic knowledge desired. Good understanding of the competitive environment and how to communicate/demonstrate value through IQVIA solutions. • Proven track record managing complex studies • Very good knowledge of clinical trial design and mapping to supplier requirements • Thorough and technical understanding of specifications for supplier provided services • User Acceptance testing for eCOA and IRT • Site collaboration and site activation • Vendor management; outsourcing, contracting, sourcing, of clinical services • Communication - Strong written and verbal communication skills including good command of English language Strong presentation skills. Requires strong negotiation and customer management skills. • Problem solving - Strong problem solving skills. • Leadership - Ability to work through others to deliver results to the appropriate quality and timeline metrics, monitoring/managing performance and providing feedback, experience productively partnering cross functionally and with customers to advance work effectively and efficiently. Ability to make decisions, bringing clarity to disparate information to inform actions and drive results. • Organisation - Planning, time management and prioritization skills Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances. • Prioritisation - Ability to handle conflicting priorities. Ability to work strategically to realize project goals, identifying and developing positive and compelling visions for the successful delivery of the project. • Quality - Attention to detail and accuracy in work. • Quality - Results-oriented approach to work delivery and output. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. • IT skills - Good software and computer skills, including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint. • Collaboration - Ability to establish and maintain effective working relationships with co-workers, managers and clients. Excellent customer service skills and demonstrated ability to understand customer needs. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues. • Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences Good understanding of other IQVIA functions and their inter-relationship with Project Leadership. • Finances - Good understanding Please note this role is not eligible for the UK visa sponsorship. of project financials including experience managing, contractual obligations and implications. • Audit & inspection readiness and management • Comfort with Ambiguity; Ability to maintain productivity and focus when goals, roles, or processes are not clearly defined. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation and Ownership). Please note this role is not eligible for the UK visa sponsorship. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 04, 2025
Full time
Job Overview Core member of the Clinical Trial Team (CTT), independently managing all vendor-related aspects of global clinical trial(s) to deliver study outcomes within schedule, budget, quality/compliance and performance standards. Accountable for vendor service delivery at study level. Collaborates closely with the Vendor Start-up Manager (VSM) for selected services (central labs, electronic clinical outcomes assessment/electronic patient reported outcomes (eCOA/ePRO), interactive response technology (IRT), cardiac and respiratory diagnostics, patient recruitment and retention (PR&R), and imaging reading) during study start-up, and leverages effectively their technical and study start-up (SSU) expertise to ensure a timely study start-up. Proactively manages vendor-related risks and potential issues. Implements global vendor strategy and if required, escalates vendor issues to the VSM while keeping Vendor Program Leads informed about risks, issues, and study progress. Oversees vendor compliance at study level. Essential Functions Accountable for all vendor related operational trial deliverables, according to timelines, budget, operational procedures, quality/compliance and performance standards. Collaborates with the VSM for the VSM's category specific responsibilities. Responsible for all activities for which no VSM is assigned with, and for all of the service deliveries after Study Start-up when the VSM is no longer assigned to the study. Assigned responsibilities can include but are not limited to: • Close interaction and collaboration with study team lead and study team members during study lifetime • Review of vendor related protocol sections during protocol development • Collaborate with Vendor startup manager to the development of Study Specification Worksheet (SSW) to facilitate bid process. If no VSM is assigned to the category, drive the SSW completion. • Manages interface with vendors in cooperation with vendor partner functions • Quote/proposal review in collaboration with procurement, support contract negotiations, if required • Contributes to the development of vendor contract amendments • Accountable for vendor cost control, budget review, invoice reconciliation and PO close-out • Vendor service excellence at study level, ensures vendors meet quality and service level standards in their service delivery for the trial • Covers all vendor activities after study start-up and all categories not covered by VSMs during start-up • Initiates/co-ordinates vendor kick-off meeting for categories not covered by VSMs • Attends vendor kick-off meeting for VSM supported categories • Optimizing a frontloaded and timely study-start-up process, manages vendor-related activities for DB go live • Performs user-acceptance testing (UAT) for eCOA and IRT • Drives and monitors central vendor-related activities for site activation, compiles Final Protocol Package (FPP) required documents centrally, monitors site activation progress and addresses related issues and risk • Creates and maintains vendor-related risk maps with contingency plan for documentation in FIRST • Manages system and portal user access for vendor, sponsor and site staff, maintain access logs • Uses Unified Vendor Portal (UVP) to manage vendor • Uses Clinical Insights to manage vendors and to achieve site readiness timelines • Plans and tracks supply delivery to sites and return of equipment from sites • Interacts and collaborates with Data Ops, reviews vendor-related cycle times (e.g. DTS finalization, data transfers, DBL) • Acts as escalation point for vendor-related query management • Follow-up with countries and hubs for their vendor-related risks and issues • Document issues identified with vendor oversight/performance in FIRST tool and implements and monitors corrective action Qualifications • Bachelor's Degree Life sciences or related field Req • Requires advanced knowledge of job area, and broad knowledge of a other related job areas, typically obtained through advanced education combined with experience. Req • Requires 10 years clinical research experience including 6 years of project management experience or equivalent combination of education, training and experience. Req • Knowledge of clinical trials - Knowledge of clinical trial conduct and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge, therapeutic knowledge desired. Good understanding of the competitive environment and how to communicate/demonstrate value through IQVIA solutions. • Proven track record managing complex studies • Very good knowledge of clinical trial design and mapping to supplier requirements • Thorough and technical understanding of specifications for supplier provided services • User Acceptance testing for eCOA and IRT • Site collaboration and site activation • Vendor management; outsourcing, contracting, sourcing, of clinical services • Communication - Strong written and verbal communication skills including good command of English language Strong presentation skills. Requires strong negotiation and customer management skills. • Problem solving - Strong problem solving skills. • Leadership - Ability to work through others to deliver results to the appropriate quality and timeline metrics, monitoring/managing performance and providing feedback, experience productively partnering cross functionally and with customers to advance work effectively and efficiently. Ability to make decisions, bringing clarity to disparate information to inform actions and drive results. • Organisation - Planning, time management and prioritization skills Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances. • Prioritisation - Ability to handle conflicting priorities. Ability to work strategically to realize project goals, identifying and developing positive and compelling visions for the successful delivery of the project. • Quality - Attention to detail and accuracy in work. • Quality - Results-oriented approach to work delivery and output. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. • IT skills - Good software and computer skills, including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint. • Collaboration - Ability to establish and maintain effective working relationships with co-workers, managers and clients. Excellent customer service skills and demonstrated ability to understand customer needs. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues. • Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences Good understanding of other IQVIA functions and their inter-relationship with Project Leadership. • Finances - Good understanding Please note this role is not eligible for the UK visa sponsorship. of project financials including experience managing, contractual obligations and implications. • Audit & inspection readiness and management • Comfort with Ambiguity; Ability to maintain productivity and focus when goals, roles, or processes are not clearly defined. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation and Ownership). Please note this role is not eligible for the UK visa sponsorship. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Order Ref: (phone number removed) Position Title: Battery Test Automation Engineer Duration: Contract Location: Gaydon Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK and travel within the EU. About the company I am currently recruiting on behalf of an automotive OEM, based in Gaydon, who are seeking a Battery Test Automation Engineer to join their team Duties: The Battery Test Automation Engineer role will focus on the delivery of automation tools in support of the development and design verification (DV) of the Clients' HV Traction Battery Systems. You will operate across our internal facilities and external test houses managing automation tools, leading the development of these tools and guiding our colleagues and partners on their use, ensuring adherence to the Clients' safety policies and procedures and planning for future test capabilities, requirements and applications. You'll have responsibility for providing the first line trouble shooting and diagnostic support for all battery test automation tools and issue management across our battery test field. You'll be working with a wide range of engineering customers, skilled test facility operators, suppliers, external agencies and organisations. You'll have responsibility for providing tools and analysing issues across the field to ensure minimal downtime and maximum test efficiency. Skills: Highly proficient in programming languages including CAPL, Python and C++ Expert on CAN/FlexRay/LIN/Ethernet Communication protocols, including use of CANoe and CANalyzer for HV system analysis, diagnostics and test automation Experience in data analysis and visualisation tools and platforms including AVL Concerto, CANalyzer, Tableau, Minitab Experience with automotive network interface tools (such as Vector CANalyzer/CANape/CANoe, INCA, VehicleSpy). Comprehensive understanding of High Voltage HEV/BEV powertrain systems. Technical expertise in HV Battery and Charging technology and facility operations. The ability to validate, prepare and read engineering documents and electrical schematics. Significant experience of data analysis and reporting issues to first-line and senior management Natural problem-solver with structured approach to problem solving in a technical environment. Strong knowledge of Health and Safety requirements, Risk Assessment, COSHH and SDS. Significant experience with data acquisition and control systems. Technical expertise and significant experience of test facility operations and system under test Preparation. Computer literate, including Microsoft Office competency to produce plans, presentations, graphs, process documentation and Single Point Lessons (SPL). A full UK driving license with less than 6 penalty points, no disqualifications. Education: Educated to a minimum of Degree level in a Systems, Computer Science, Electrical/Electronic or related field. Why work through Contechs? Contechs is a leading Automotive, Design, Engineering, Technology and Innovation Recruitment Consultancy. Founded in 1997, with an inhouse Contractor Care Team to support all external employees, acts as an employment agency for permanent and contract recruitment. How to Apply If you're interested in applying for this position, submit your application and one of our recruiters will be in touch. If you know anyone that is suitable for the role, please visit the below page where we offer up to 600 referral fee: (url removed)
Sep 04, 2025
Contractor
Order Ref: (phone number removed) Position Title: Battery Test Automation Engineer Duration: Contract Location: Gaydon Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK and travel within the EU. About the company I am currently recruiting on behalf of an automotive OEM, based in Gaydon, who are seeking a Battery Test Automation Engineer to join their team Duties: The Battery Test Automation Engineer role will focus on the delivery of automation tools in support of the development and design verification (DV) of the Clients' HV Traction Battery Systems. You will operate across our internal facilities and external test houses managing automation tools, leading the development of these tools and guiding our colleagues and partners on their use, ensuring adherence to the Clients' safety policies and procedures and planning for future test capabilities, requirements and applications. You'll have responsibility for providing the first line trouble shooting and diagnostic support for all battery test automation tools and issue management across our battery test field. You'll be working with a wide range of engineering customers, skilled test facility operators, suppliers, external agencies and organisations. You'll have responsibility for providing tools and analysing issues across the field to ensure minimal downtime and maximum test efficiency. Skills: Highly proficient in programming languages including CAPL, Python and C++ Expert on CAN/FlexRay/LIN/Ethernet Communication protocols, including use of CANoe and CANalyzer for HV system analysis, diagnostics and test automation Experience in data analysis and visualisation tools and platforms including AVL Concerto, CANalyzer, Tableau, Minitab Experience with automotive network interface tools (such as Vector CANalyzer/CANape/CANoe, INCA, VehicleSpy). Comprehensive understanding of High Voltage HEV/BEV powertrain systems. Technical expertise in HV Battery and Charging technology and facility operations. The ability to validate, prepare and read engineering documents and electrical schematics. Significant experience of data analysis and reporting issues to first-line and senior management Natural problem-solver with structured approach to problem solving in a technical environment. Strong knowledge of Health and Safety requirements, Risk Assessment, COSHH and SDS. Significant experience with data acquisition and control systems. Technical expertise and significant experience of test facility operations and system under test Preparation. Computer literate, including Microsoft Office competency to produce plans, presentations, graphs, process documentation and Single Point Lessons (SPL). A full UK driving license with less than 6 penalty points, no disqualifications. Education: Educated to a minimum of Degree level in a Systems, Computer Science, Electrical/Electronic or related field. Why work through Contechs? Contechs is a leading Automotive, Design, Engineering, Technology and Innovation Recruitment Consultancy. Founded in 1997, with an inhouse Contractor Care Team to support all external employees, acts as an employment agency for permanent and contract recruitment. How to Apply If you're interested in applying for this position, submit your application and one of our recruiters will be in touch. If you know anyone that is suitable for the role, please visit the below page where we offer up to 600 referral fee: (url removed)
Senior Recruitment Consultant Derby We are excited to be recruiting for a Senior Recruitment Consultant to join our specialist Housing recruitment team in our Derby office! At Sellick Partnership, we're incredibly proud of our journey and the reputation we've built over more than 20 years in the recruitment industry. Our experience and longevity in the market has shaped who we are today, but we're always looking forward. We continuously invest in our people, technology and training to stay ahead in a fast-moving market - and to ensure we keep attracting the very best talent. Our work ethic sets us apart: we push ourselves to be the best, not just for our clients and candidates, but for each other. We've built a high-performance culture where hard work is genuinely recognised, success is celebrated, and ambition is matched with real opportunities to progress. Recruitment is demanding - it takes resilience, self-motivation, and the ability to keep going when things don't go your way - but it's also incredibly rewarding. If you're motivated by money and results, working in recruitment gives you the ability to take control of your earnings. We offer a competitive, uncapped commission structure with clear and transparent monthly, quarterly, and annual targets to work towards. To put it simply: the harder you work and the more effort you put in, the more money you will earn. You'll be surrounded by ambitious, driven colleagues who genuinely care about the work they do and the goals they're striving towards. With the right commercial mindset, a resilient attitude, and a passion for building relationships and working with people, you'll have everything you need to build a successful and fulfilling career in recruitment with us. Responsibilities of the Recruitment Consultant role will include: Developing and managing both new and existing candidate relationships. Developing and building on existing client relationships via telephone and face-to-face contact. Targeting passive candidates through headhunting. Developing an excellent understanding of your market, sector and the recruitment requirements that arise within that. Securing and attending visits with new and existing clients. Maintaining and developing candidate relationships in a competitive marketplace. Conducting candidate interviews and qualifying them against current live roles. Tailoring candidate CVs. Increasing awareness of both the Sellick Partnership brand and your own personal brand via social media, networking and sponsorship events. Benefits that come with the Recruitment Consultant role will include: Uncapped commission structure, with no minimum threshold. Hybrid and flexible working - a structured number of days in the office and at home. Tailored mentoring and coaching from our experienced leadership team, with access to our unrivalled internal training programme, to help you reach your full potential. Quarterly reward scheme for exceptional performance, and prizes for smaller wins from our Wheel of Success. 25 days holiday as standard (plus 8 bank holidays) plus up to 5 'length of service' additional days. Extra 2 days leave for a marriage or civil partnership in the year the ceremony takes place. A birthday lie-in or early finish. Early finishes every Friday and on bank holiday weekends. Free food/drink in all offices (fresh fruit, cereal, breakfast, snack bars and more). Bupa company health plan including Extras (e.g. gym, holiday, and shopping discounts). Three 5 staff events a year including our annual teambuilding trip away! Regular team socials. Access to on-site, trained Mental Health First Aiders. Interest-free loans available. Bike 2 Work scheme. Paid time off for charitable commitments. How to apply for the Recruitment Consultant role: We're accepting applications immediately, so if you feel you have the appropriate skills and experience, please do submit your CV. Alternatively, if you would like a confidential discussion about what it's like to work at Sellick Partnership, please contact Simon Briffa at Sellick Partnership. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Sep 04, 2025
Full time
Senior Recruitment Consultant Derby We are excited to be recruiting for a Senior Recruitment Consultant to join our specialist Housing recruitment team in our Derby office! At Sellick Partnership, we're incredibly proud of our journey and the reputation we've built over more than 20 years in the recruitment industry. Our experience and longevity in the market has shaped who we are today, but we're always looking forward. We continuously invest in our people, technology and training to stay ahead in a fast-moving market - and to ensure we keep attracting the very best talent. Our work ethic sets us apart: we push ourselves to be the best, not just for our clients and candidates, but for each other. We've built a high-performance culture where hard work is genuinely recognised, success is celebrated, and ambition is matched with real opportunities to progress. Recruitment is demanding - it takes resilience, self-motivation, and the ability to keep going when things don't go your way - but it's also incredibly rewarding. If you're motivated by money and results, working in recruitment gives you the ability to take control of your earnings. We offer a competitive, uncapped commission structure with clear and transparent monthly, quarterly, and annual targets to work towards. To put it simply: the harder you work and the more effort you put in, the more money you will earn. You'll be surrounded by ambitious, driven colleagues who genuinely care about the work they do and the goals they're striving towards. With the right commercial mindset, a resilient attitude, and a passion for building relationships and working with people, you'll have everything you need to build a successful and fulfilling career in recruitment with us. Responsibilities of the Recruitment Consultant role will include: Developing and managing both new and existing candidate relationships. Developing and building on existing client relationships via telephone and face-to-face contact. Targeting passive candidates through headhunting. Developing an excellent understanding of your market, sector and the recruitment requirements that arise within that. Securing and attending visits with new and existing clients. Maintaining and developing candidate relationships in a competitive marketplace. Conducting candidate interviews and qualifying them against current live roles. Tailoring candidate CVs. Increasing awareness of both the Sellick Partnership brand and your own personal brand via social media, networking and sponsorship events. Benefits that come with the Recruitment Consultant role will include: Uncapped commission structure, with no minimum threshold. Hybrid and flexible working - a structured number of days in the office and at home. Tailored mentoring and coaching from our experienced leadership team, with access to our unrivalled internal training programme, to help you reach your full potential. Quarterly reward scheme for exceptional performance, and prizes for smaller wins from our Wheel of Success. 25 days holiday as standard (plus 8 bank holidays) plus up to 5 'length of service' additional days. Extra 2 days leave for a marriage or civil partnership in the year the ceremony takes place. A birthday lie-in or early finish. Early finishes every Friday and on bank holiday weekends. Free food/drink in all offices (fresh fruit, cereal, breakfast, snack bars and more). Bupa company health plan including Extras (e.g. gym, holiday, and shopping discounts). Three 5 staff events a year including our annual teambuilding trip away! Regular team socials. Access to on-site, trained Mental Health First Aiders. Interest-free loans available. Bike 2 Work scheme. Paid time off for charitable commitments. How to apply for the Recruitment Consultant role: We're accepting applications immediately, so if you feel you have the appropriate skills and experience, please do submit your CV. Alternatively, if you would like a confidential discussion about what it's like to work at Sellick Partnership, please contact Simon Briffa at Sellick Partnership. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details
Sep 04, 2025
Full time
Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details
Job Title: Microbiology Biomedical Scientist Team Manager Location: Essex Salary: 47,810 to 54,710 + 5,000 Joining Bonus Job Type: Full Time, Permanent At Pathology First, we are looking for a talented Microbiology Biomedical Scientist Team Manager (Training Lead) to join a supportive and team-oriented laboratory based in our HUB in Basildon. This is a pivotal leadership role where you will be instrumental in shaping our training programs, mentoring the next generation of scientists, and directly influencing the future of microbiology services at one of Europe's largest clinical diagnostics companies. We are proud to be the first lab in the UK to offer some of our BMS staff the opportunity to read bacterial cultures from home, using cutting-edge BD Kiestra Synapsys technology. Expertise/competence/working experience in Microbiology is essential for this role. About the role: To provide clinical analytical services for patients and service users To manage day-to-day staffing in area of responsibility to ensure safe service delivery and maintenance of TATs To be involved in, and in some cases responsible for, service developments To supervise and ensure training and competency assessment of staff in area of responsibility To carry out appraisal of staff To participate and in some cases be responsible for recruitment of staff To be responsible for QC and QA in area of responsibility, ensuring non-conformances are investigated, documented and changes to practice identified where necessary To participate in and undertake audit To be responsible for writing and maintaining SOPs in area of responsibility To report, investigate and monitor errors and incidents as per policies To have oversight of reports released from area of responsibility To authorise default fail queues for area of responsibility (i.e. reports not sent to consultant authorisation) To be responsible for risk and COSHH assessments in area of responsibility The post holder will be responsible for developing and co-ordinating training across Pathology First for laboratory based staff to support multi-site and cross-disciplinary working. The post holder will be required to work closely with the Operations Manager for Strategic Development and BMS Team Managers with Training Lead responsibilities to ensure the delivery of key objectives. The post holder will be involved in not only ensuring we have a competent workforce fit for today, but that we can develop a workforce to meet the future requirements of the organisation and that we have a training and development programme to successfully support staff take the next step in their career development from MLA's being able move into Laboratory Technician posts through to Specialist BMSs being ready to become the next generation of BMS Team Managers. About you: HCPC registered and Specialist portfolio or equivalent in Microbiology. Management qualification to ILM level 3 or relevant experience. MSc / FIBMS (by examination) / IBMS Higher Specialist Diploma and is currently in possession of Fellowship Class of the IBMS or equivalent experience. Able to work across 3 different sites in a 24-7 work environment if required. Able to work with a high degree of accuracy, numeracy, interpretive skills and good problem-solving skills. Able to demonstrate a good knowledge and experience of industry standard laboratory information management systems and computer applications including Word, Excel, Power Point, Access and Statistical Packages. Working knowledge of Microbiological manual and automated techniques and practices. Working knowledge of Molecular biology techniques and platforms. Our Commitment to You: External candidates will be entitled to a joining bonus of 5,000, additionally for Band 7 - 8c roles, a discretionary team performance bonus payment worth up to 5% of salary per annum. About Us SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to provide a complete pathology offering. We operate in increasingly diverse environments which is reflected in our workforce, clients, customers, suppliers, communities and partners. We believe an inclusive workplace culture is the best way to source, attract and retain diverse and talented people, and create a sustainable, high-performing workforce. We believe our staff is vital to the principle of making a positive difference to healthcare, therefore, we promote a culture of continuous personal development where scientists and staff have the support and resources to acquire new skills and build their careers through learning and development opportunities, coaching and clear career pathways. SYNLAB UK & Ireland is a committed equal opportunities employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable UK employment law. Please note we will be unable to consider international candidates that require sponsorship. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Biomedical Scientist, Biomedical Technician, Biochemist, Microbiology Specialist, HCPC Registered Specialist, Biomedical Laboratory Specialist, Microbiologist may also be considered for this role.
Sep 04, 2025
Full time
Job Title: Microbiology Biomedical Scientist Team Manager Location: Essex Salary: 47,810 to 54,710 + 5,000 Joining Bonus Job Type: Full Time, Permanent At Pathology First, we are looking for a talented Microbiology Biomedical Scientist Team Manager (Training Lead) to join a supportive and team-oriented laboratory based in our HUB in Basildon. This is a pivotal leadership role where you will be instrumental in shaping our training programs, mentoring the next generation of scientists, and directly influencing the future of microbiology services at one of Europe's largest clinical diagnostics companies. We are proud to be the first lab in the UK to offer some of our BMS staff the opportunity to read bacterial cultures from home, using cutting-edge BD Kiestra Synapsys technology. Expertise/competence/working experience in Microbiology is essential for this role. About the role: To provide clinical analytical services for patients and service users To manage day-to-day staffing in area of responsibility to ensure safe service delivery and maintenance of TATs To be involved in, and in some cases responsible for, service developments To supervise and ensure training and competency assessment of staff in area of responsibility To carry out appraisal of staff To participate and in some cases be responsible for recruitment of staff To be responsible for QC and QA in area of responsibility, ensuring non-conformances are investigated, documented and changes to practice identified where necessary To participate in and undertake audit To be responsible for writing and maintaining SOPs in area of responsibility To report, investigate and monitor errors and incidents as per policies To have oversight of reports released from area of responsibility To authorise default fail queues for area of responsibility (i.e. reports not sent to consultant authorisation) To be responsible for risk and COSHH assessments in area of responsibility The post holder will be responsible for developing and co-ordinating training across Pathology First for laboratory based staff to support multi-site and cross-disciplinary working. The post holder will be required to work closely with the Operations Manager for Strategic Development and BMS Team Managers with Training Lead responsibilities to ensure the delivery of key objectives. The post holder will be involved in not only ensuring we have a competent workforce fit for today, but that we can develop a workforce to meet the future requirements of the organisation and that we have a training and development programme to successfully support staff take the next step in their career development from MLA's being able move into Laboratory Technician posts through to Specialist BMSs being ready to become the next generation of BMS Team Managers. About you: HCPC registered and Specialist portfolio or equivalent in Microbiology. Management qualification to ILM level 3 or relevant experience. MSc / FIBMS (by examination) / IBMS Higher Specialist Diploma and is currently in possession of Fellowship Class of the IBMS or equivalent experience. Able to work across 3 different sites in a 24-7 work environment if required. Able to work with a high degree of accuracy, numeracy, interpretive skills and good problem-solving skills. Able to demonstrate a good knowledge and experience of industry standard laboratory information management systems and computer applications including Word, Excel, Power Point, Access and Statistical Packages. Working knowledge of Microbiological manual and automated techniques and practices. Working knowledge of Molecular biology techniques and platforms. Our Commitment to You: External candidates will be entitled to a joining bonus of 5,000, additionally for Band 7 - 8c roles, a discretionary team performance bonus payment worth up to 5% of salary per annum. About Us SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to provide a complete pathology offering. We operate in increasingly diverse environments which is reflected in our workforce, clients, customers, suppliers, communities and partners. We believe an inclusive workplace culture is the best way to source, attract and retain diverse and talented people, and create a sustainable, high-performing workforce. We believe our staff is vital to the principle of making a positive difference to healthcare, therefore, we promote a culture of continuous personal development where scientists and staff have the support and resources to acquire new skills and build their careers through learning and development opportunities, coaching and clear career pathways. SYNLAB UK & Ireland is a committed equal opportunities employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable UK employment law. Please note we will be unable to consider international candidates that require sponsorship. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Biomedical Scientist, Biomedical Technician, Biochemist, Microbiology Specialist, HCPC Registered Specialist, Biomedical Laboratory Specialist, Microbiologist may also be considered for this role.
