Specification Business Development Manager: Access Control, Fire and Security, Construction Location: Fully Remote with client site visits - covering North/ North East England, Scotland & NI. 45,000 Base + Commission + Package To suit candidate currently living near Leeds, York, Teesside, Wearside, Newcastle, Edinburgh or Glasgow ideally. Applause IT are delighted to be working again with this global leader in advanced security solutions is seeking an experienced Specification Business Development Manager to join their UK Specification Team. With nearly 70 years of design and manufacturing expertise, their innovative products are trusted in over 90 countries and span Door Entry, Access Control, CCTV, Intruder Detection, Home Automation, and Fire Safety Systems . The company leads the market in delivering integrated, scalable, and easy-to-install security solutions , with a commitment to technical excellence, innovation, and outstanding customer service. This is a remote, field-based role ideal for a self-motivated professional. You'll be responsible for promoting the company's full portfolio of security solutions to consultants, specifiers, M&E subcontractors, developers, property groups, and other industry influencers across your territory. Your primary objective will be to secure early-stage project specifications , ensuring the company's products are embedded in high-value developments from the outset. You'll work closely with sales teams to influence decision-makers and generate demand upstream in the sales process. Key Responsibilities Identify and develop new business opportunities in the security and construction sectors with existing an new customer accounts. Build and maintain strong, long-term relationships with M&E consultants, subcontractors, developers, and key decision-makers. Deliver engaging CPD seminars, presentations, and technical proposals. Influence and secure product specifications, replacing competitor products where possible. Collaborate with internal teams to ensure smooth project handover and delivery. Maintain accurate CRM records and achieve/exceed KPIs. Monitor competitor activity and stay ahead of industry trends and emerging technologies. Skills & Experience Proven track record working with specifiers, developers, M&E consultants, and subcontractors in security or construction. Strong technical knowledge of security systems (access control, CCTV, intercoms, etc.). Demonstrated success in influencing and winning project specifications. Excellent communication and presentation skills. Strong organisational and time-management abilities. Proficient in CRM software and Microsoft Office. Full UK driving licence (essential). Experience delivering CPD seminars (desirable). Benefits Competitive salary + commission scheme 25 days annual leave + 8 bank holidays (increasing with service) Christmas shutdown Training & development opportunities Annual events calendar including charity and wellbeing days 4 life assurance Daily fresh fruit & treat days Smart Health - 24/7 online GP appointments Employee wellbeing portal Free eye tests & flu vaccines Company social events Long service awards & employee of the month awards Pension scheme (salary sacrifice) Perkbox employee benefits platform If you're a commercially driven business development professional with a passion for building relationships and securing high-value project specifications, apply today to join a forward-thinking leader in security technology.
Sep 04, 2025
Full time
Specification Business Development Manager: Access Control, Fire and Security, Construction Location: Fully Remote with client site visits - covering North/ North East England, Scotland & NI. 45,000 Base + Commission + Package To suit candidate currently living near Leeds, York, Teesside, Wearside, Newcastle, Edinburgh or Glasgow ideally. Applause IT are delighted to be working again with this global leader in advanced security solutions is seeking an experienced Specification Business Development Manager to join their UK Specification Team. With nearly 70 years of design and manufacturing expertise, their innovative products are trusted in over 90 countries and span Door Entry, Access Control, CCTV, Intruder Detection, Home Automation, and Fire Safety Systems . The company leads the market in delivering integrated, scalable, and easy-to-install security solutions , with a commitment to technical excellence, innovation, and outstanding customer service. This is a remote, field-based role ideal for a self-motivated professional. You'll be responsible for promoting the company's full portfolio of security solutions to consultants, specifiers, M&E subcontractors, developers, property groups, and other industry influencers across your territory. Your primary objective will be to secure early-stage project specifications , ensuring the company's products are embedded in high-value developments from the outset. You'll work closely with sales teams to influence decision-makers and generate demand upstream in the sales process. Key Responsibilities Identify and develop new business opportunities in the security and construction sectors with existing an new customer accounts. Build and maintain strong, long-term relationships with M&E consultants, subcontractors, developers, and key decision-makers. Deliver engaging CPD seminars, presentations, and technical proposals. Influence and secure product specifications, replacing competitor products where possible. Collaborate with internal teams to ensure smooth project handover and delivery. Maintain accurate CRM records and achieve/exceed KPIs. Monitor competitor activity and stay ahead of industry trends and emerging technologies. Skills & Experience Proven track record working with specifiers, developers, M&E consultants, and subcontractors in security or construction. Strong technical knowledge of security systems (access control, CCTV, intercoms, etc.). Demonstrated success in influencing and winning project specifications. Excellent communication and presentation skills. Strong organisational and time-management abilities. Proficient in CRM software and Microsoft Office. Full UK driving licence (essential). Experience delivering CPD seminars (desirable). Benefits Competitive salary + commission scheme 25 days annual leave + 8 bank holidays (increasing with service) Christmas shutdown Training & development opportunities Annual events calendar including charity and wellbeing days 4 life assurance Daily fresh fruit & treat days Smart Health - 24/7 online GP appointments Employee wellbeing portal Free eye tests & flu vaccines Company social events Long service awards & employee of the month awards Pension scheme (salary sacrifice) Perkbox employee benefits platform If you're a commercially driven business development professional with a passion for building relationships and securing high-value project specifications, apply today to join a forward-thinking leader in security technology.
Commercial Surveyor - Principal Land & Property Surveyor, Leeds City Council As a Principal Land & Property Officer, you'll thrive on playing your part in transforming one of the most dynamic cities in the UK. Our vision is for Leeds to be the best city in the UK. One that's caring and compassionate, has a strong economy and which tackles and reduces inequalities. Our focus in Land and Property is to undertake a full range of property related services covering a range of Council-owned assets across the City. The organisational culture is to provide a quality service that we can be proud of and enhances the development of the Leeds City region. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions. About youAs a Principal Land & Property Officer, you will bring to the role: Be a qualified MRICS commercial surveyorBe compassionate and have emotional intelligence - possessing excellent leadership and motivational skills to get the best out of people. Have a proven track record in negotiating and delivering complex property matters.Experience of leading and managing a team of staff, monitoring performance effectively and setting clear objectives for the review of individual and service level performance. An ability to build networks based on honesty, trust and respect across a wide range of sectors. Have an excellent all-round understanding and experience of property work and the relevant legal processes, balanced with commercial acumen and compassion. About the role As our next Principal Land & Property Officer, you'll be a senior member of the Land & Property Service in a Team Leader position with management responsibilities as well as accountability on behalf of the Service across a range of projects in different portfolios. You'll work with Executive Managers, Heads of Service and Chief Officers across the Council in the delivery of property related projects. The role is integral to our Land & Property Team, which sits in the Council's Asset Management & Regeneration Service within the City Development Directorate. The team prides itself on curious thinking, problem solving and is outcome focused, to deliver at a pace to achieve not only our service objectives but also to contribute to the corporate wide agendas and deliver the Council's budgets. The work will be varied given the Council's extensive property portfolio and will include the continuous review of the performance of the portfolio in order to increase and maximise its value, providing valuation advice and the signing of valuations by other team members, undertaking and signing of Asset Valuations, leading negotiations and making recommendations on a variety of property transactions. The role will require the ability to write clear and succinct briefings and reports. What we offer youWe take pride in offering the best employee experience, with benefits including:A competitive salary and annual leave entitlement plus statutory holidaysMembership of the West Yorkshire Pension Fund with generous employer contributionsFlexible and hybrid working arrangements subject to service requirementsA clear career pathway and continuing professional development opportunitiesA range of staff benefits to help you boost your wellbeing and make your money go further How to applyThe Council has appointed Hays Recruitment to manage this appointment. If you have any queries or would like an informal chat about the role please contact Tom Watson, Business Manager. Call or email We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £38,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. #
Sep 04, 2025
Full time
Commercial Surveyor - Principal Land & Property Surveyor, Leeds City Council As a Principal Land & Property Officer, you'll thrive on playing your part in transforming one of the most dynamic cities in the UK. Our vision is for Leeds to be the best city in the UK. One that's caring and compassionate, has a strong economy and which tackles and reduces inequalities. Our focus in Land and Property is to undertake a full range of property related services covering a range of Council-owned assets across the City. The organisational culture is to provide a quality service that we can be proud of and enhances the development of the Leeds City region. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions. About youAs a Principal Land & Property Officer, you will bring to the role: Be a qualified MRICS commercial surveyorBe compassionate and have emotional intelligence - possessing excellent leadership and motivational skills to get the best out of people. Have a proven track record in negotiating and delivering complex property matters.Experience of leading and managing a team of staff, monitoring performance effectively and setting clear objectives for the review of individual and service level performance. An ability to build networks based on honesty, trust and respect across a wide range of sectors. Have an excellent all-round understanding and experience of property work and the relevant legal processes, balanced with commercial acumen and compassion. About the role As our next Principal Land & Property Officer, you'll be a senior member of the Land & Property Service in a Team Leader position with management responsibilities as well as accountability on behalf of the Service across a range of projects in different portfolios. You'll work with Executive Managers, Heads of Service and Chief Officers across the Council in the delivery of property related projects. The role is integral to our Land & Property Team, which sits in the Council's Asset Management & Regeneration Service within the City Development Directorate. The team prides itself on curious thinking, problem solving and is outcome focused, to deliver at a pace to achieve not only our service objectives but also to contribute to the corporate wide agendas and deliver the Council's budgets. The work will be varied given the Council's extensive property portfolio and will include the continuous review of the performance of the portfolio in order to increase and maximise its value, providing valuation advice and the signing of valuations by other team members, undertaking and signing of Asset Valuations, leading negotiations and making recommendations on a variety of property transactions. The role will require the ability to write clear and succinct briefings and reports. What we offer youWe take pride in offering the best employee experience, with benefits including:A competitive salary and annual leave entitlement plus statutory holidaysMembership of the West Yorkshire Pension Fund with generous employer contributionsFlexible and hybrid working arrangements subject to service requirementsA clear career pathway and continuing professional development opportunitiesA range of staff benefits to help you boost your wellbeing and make your money go further How to applyThe Council has appointed Hays Recruitment to manage this appointment. If you have any queries or would like an informal chat about the role please contact Tom Watson, Business Manager. Call or email We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £38,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. #
Principal Estates Surveyor Location: Rochdale Council Contract: Initial 3 months (with potential for extension) Rate: £50 p/h (Inside IR35) Hours: Full-time Rochdale Borough Council is seeking an experienced Principal Estates Surveyor to join their dynamic Estates team on an initial 3-month contract. This is an excellent opportunity to contribute to a diverse property portfolio and play a key role in the strategic management of council assets. Role Overview R eporting directly to the Head of Estates, the successful candidate will manage a varied professional caseload, including: Property valuations for a range of asset types Landlord & Tenant matters Disposals and acquisitions Estate reviews and strategic asset management Supporting the Council's annual asset valuation programme in collaboration with the Finance Team Assisting in the management of three council-run managed workspace centres, working alongside the Business Centres Manager and support staff What Rochdale Offers Hybrid and flexible working arrangements A collaborative and supportive team environment Award-winning office space located adjacent to the Rochdale Riverside retail and leisure complex Excellent transport links via the Metrolink hub and easy access to the M62 and wider motorway network This is a fantastic opportunity for a seasoned estates professional to make a meaningful impact within a forward-thinking local authority. The initial contract is for three months, with strong potential for extension. If you're interested, please get in touch with your CV and desired rate at your earliest convenience. Please email (url removed) with your cv.
Sep 04, 2025
Contractor
Principal Estates Surveyor Location: Rochdale Council Contract: Initial 3 months (with potential for extension) Rate: £50 p/h (Inside IR35) Hours: Full-time Rochdale Borough Council is seeking an experienced Principal Estates Surveyor to join their dynamic Estates team on an initial 3-month contract. This is an excellent opportunity to contribute to a diverse property portfolio and play a key role in the strategic management of council assets. Role Overview R eporting directly to the Head of Estates, the successful candidate will manage a varied professional caseload, including: Property valuations for a range of asset types Landlord & Tenant matters Disposals and acquisitions Estate reviews and strategic asset management Supporting the Council's annual asset valuation programme in collaboration with the Finance Team Assisting in the management of three council-run managed workspace centres, working alongside the Business Centres Manager and support staff What Rochdale Offers Hybrid and flexible working arrangements A collaborative and supportive team environment Award-winning office space located adjacent to the Rochdale Riverside retail and leisure complex Excellent transport links via the Metrolink hub and easy access to the M62 and wider motorway network This is a fantastic opportunity for a seasoned estates professional to make a meaningful impact within a forward-thinking local authority. The initial contract is for three months, with strong potential for extension. If you're interested, please get in touch with your CV and desired rate at your earliest convenience. Please email (url removed) with your cv.
Residential Building Surveyor York / Harrogate 50k + Car Allowance + Benefits Are you a Residential Building Surveyor looking to take your career to the next level with a respected consultancy? I'm working in partnership with a well-established, independent surveying firm with offices in York and Harrogate, currently seeking a skilled and experienced Residential Building Surveyor to join their growing team. This is a fantastic opportunity for a qualified surveyor with at least 5 years' post-qualification experience who is confident delivering high-quality residential surveys, reporting, and contract administration services. The Role: As a key member of the team, you will: Carry out RICS Level 2 & Level 3 residential building surveys, defect analysis, reinstatement cost assessments, and Homebuyer reports. Manage and deliver small-scale residential projects, including preparing specifications, tender documents, and cost plans. Provide expert advice to clients and liaise professionally with contractors, consultants, and stakeholders. Undertake contract administration and project management duties on residential refurbishments and maintenance schemes. Identify new business opportunities and represent the company at client and networking meetings. What We're Looking For: Minimum 5 years' experience in residential surveying. A solid understanding of housing defects, construction methods, and property legislation. Highly professional with strong client-facing and communication skills. Organised, commercially aware, and confident working independently or as part of a team. Full UK driving licence and access to your own vehicle. Why Apply? Join a highly reputable, independent consultancy with a strong client base and ambitious growth plans across Yorkshire. Enjoy genuine flexibility with hybrid working options and the ability to manage your own diary. Clear pathways for career progression, with mentoring and support for expanding your skillset or moving into more senior roles. Access to ongoing CPD and training, ensuring you stay ahead in your field and maintain RICS compliance with ease. Work with a diverse portfolio of interesting and often high-value residential properties, keeping your work varied and engaging. A competitive salary, generous car allowance, pension, holiday allowance, and additional perks to reward your expertise and dedication. If this sounds like the next step in your career, please apply or contact Charlie Voss on (phone number removed) or (phone number removed).
Sep 04, 2025
Full time
Residential Building Surveyor York / Harrogate 50k + Car Allowance + Benefits Are you a Residential Building Surveyor looking to take your career to the next level with a respected consultancy? I'm working in partnership with a well-established, independent surveying firm with offices in York and Harrogate, currently seeking a skilled and experienced Residential Building Surveyor to join their growing team. This is a fantastic opportunity for a qualified surveyor with at least 5 years' post-qualification experience who is confident delivering high-quality residential surveys, reporting, and contract administration services. The Role: As a key member of the team, you will: Carry out RICS Level 2 & Level 3 residential building surveys, defect analysis, reinstatement cost assessments, and Homebuyer reports. Manage and deliver small-scale residential projects, including preparing specifications, tender documents, and cost plans. Provide expert advice to clients and liaise professionally with contractors, consultants, and stakeholders. Undertake contract administration and project management duties on residential refurbishments and maintenance schemes. Identify new business opportunities and represent the company at client and networking meetings. What We're Looking For: Minimum 5 years' experience in residential surveying. A solid understanding of housing defects, construction methods, and property legislation. Highly professional with strong client-facing and communication skills. Organised, commercially aware, and confident working independently or as part of a team. Full UK driving licence and access to your own vehicle. Why Apply? Join a highly reputable, independent consultancy with a strong client base and ambitious growth plans across Yorkshire. Enjoy genuine flexibility with hybrid working options and the ability to manage your own diary. Clear pathways for career progression, with mentoring and support for expanding your skillset or moving into more senior roles. Access to ongoing CPD and training, ensuring you stay ahead in your field and maintain RICS compliance with ease. Work with a diverse portfolio of interesting and often high-value residential properties, keeping your work varied and engaging. A competitive salary, generous car allowance, pension, holiday allowance, and additional perks to reward your expertise and dedication. If this sounds like the next step in your career, please apply or contact Charlie Voss on (phone number removed) or (phone number removed).
Specification Business Development Manager: Access Control, Fire and Security, Construction Location: Fully Remote with client site visits - covering Midlands and Northern England + Some clients in Central Scotland Competitive Base + Commission + Car + Package To suit candidate currently living near Birmingham, Manchester, Stoke, Nottingham, Derby, Leicester, Sheffield or Leeds ideally. Applause IT are delighted to be working again with this global leader in advanced security solutions is seeking an experienced Specification Business Development Manager to join their UK Specification Team. With nearly 70 years of design and manufacturing expertise, their innovative products are trusted in over 90 countries and span Door Entry, Access Control, CCTV, Intruder Detection, Home Automation, and Fire Safety Systems . The company leads the market in delivering integrated, scalable, and easy-to-install security solutions , with a commitment to technical excellence, innovation, and outstanding customer service. This is a remote, field-based role ideal for a self-motivated professional. You'll be responsible for promoting the company's full portfolio of security solutions to consultants, specifiers, M&E subcontractors, developers, property groups, and other industry influencers across your territory. Your primary objective will be to secure early-stage project specifications , ensuring the company's products are embedded in high-value developments from the outset. You'll work closely with sales teams to influence decision-makers and generate demand upstream in the sales process. Key Responsibilities Identify and develop new business opportunities in the security and construction sectors with existing an new customer accounts. Build and maintain strong, long-term relationships with M&E consultants, subcontractors, developers, and key decision-makers. Deliver engaging CPD seminars, presentations, and technical proposals. Influence and secure product specifications, replacing competitor products where possible. Collaborate with internal teams to ensure smooth project handover and delivery. Maintain accurate CRM records and achieve/exceed KPIs. Monitor competitor activity and stay ahead of industry trends and emerging technologies. Skills & Experience Proven track record working with s p ecifiers, developers, M&E consultants, and subcontractors in security or construction. Strong technical knowledge of security systems - including access control, CCTV, intercoms, smart home, IoT sensors etc. Will train to fill in product gaps with right candidate. Possible cross train from HVAC and/or BMS side also. Demonstrated success in influencing and winning project specifications. Excellent communication and presentation skills. Strong organisational and time-management abilities. Proficient in CRM software and Microsoft Office. Full UK driving licence (essential). Experience delivering CPD seminars (desirable). Benefits Competitive salary + commission scheme 25 days annual leave + 8 bank holidays (increasing with service) Christmas shutdown Training & development opportunities Annual events calendar including charity and wellbeing days 4 life assurance Daily fresh fruit & treat days Smart Health - 24/7 online GP appointments Employee wellbeing portal Free eye tests & flu vaccines Company social events Long service awards & employee of the month awards Pension scheme (salary sacrifice) Perkbox employee benefits platform If you're a commercially driven business development professional with a passion for building relationships and securing high-value project specifications, apply today to join a forward-thinking leader in security technology.
Sep 04, 2025
Full time
Specification Business Development Manager: Access Control, Fire and Security, Construction Location: Fully Remote with client site visits - covering Midlands and Northern England + Some clients in Central Scotland Competitive Base + Commission + Car + Package To suit candidate currently living near Birmingham, Manchester, Stoke, Nottingham, Derby, Leicester, Sheffield or Leeds ideally. Applause IT are delighted to be working again with this global leader in advanced security solutions is seeking an experienced Specification Business Development Manager to join their UK Specification Team. With nearly 70 years of design and manufacturing expertise, their innovative products are trusted in over 90 countries and span Door Entry, Access Control, CCTV, Intruder Detection, Home Automation, and Fire Safety Systems . The company leads the market in delivering integrated, scalable, and easy-to-install security solutions , with a commitment to technical excellence, innovation, and outstanding customer service. This is a remote, field-based role ideal for a self-motivated professional. You'll be responsible for promoting the company's full portfolio of security solutions to consultants, specifiers, M&E subcontractors, developers, property groups, and other industry influencers across your territory. Your primary objective will be to secure early-stage project specifications , ensuring the company's products are embedded in high-value developments from the outset. You'll work closely with sales teams to influence decision-makers and generate demand upstream in the sales process. Key Responsibilities Identify and develop new business opportunities in the security and construction sectors with existing an new customer accounts. Build and maintain strong, long-term relationships with M&E consultants, subcontractors, developers, and key decision-makers. Deliver engaging CPD seminars, presentations, and technical proposals. Influence and secure product specifications, replacing competitor products where possible. Collaborate with internal teams to ensure smooth project handover and delivery. Maintain accurate CRM records and achieve/exceed KPIs. Monitor competitor activity and stay ahead of industry trends and emerging technologies. Skills & Experience Proven track record working with s p ecifiers, developers, M&E consultants, and subcontractors in security or construction. Strong technical knowledge of security systems - including access control, CCTV, intercoms, smart home, IoT sensors etc. Will train to fill in product gaps with right candidate. Possible cross train from HVAC and/or BMS side also. Demonstrated success in influencing and winning project specifications. Excellent communication and presentation skills. Strong organisational and time-management abilities. Proficient in CRM software and Microsoft Office. Full UK driving licence (essential). Experience delivering CPD seminars (desirable). Benefits Competitive salary + commission scheme 25 days annual leave + 8 bank holidays (increasing with service) Christmas shutdown Training & development opportunities Annual events calendar including charity and wellbeing days 4 life assurance Daily fresh fruit & treat days Smart Health - 24/7 online GP appointments Employee wellbeing portal Free eye tests & flu vaccines Company social events Long service awards & employee of the month awards Pension scheme (salary sacrifice) Perkbox employee benefits platform If you're a commercially driven business development professional with a passion for building relationships and securing high-value project specifications, apply today to join a forward-thinking leader in security technology.
Interim Principal Estates Surveyor Location: Greater Manchester (Hybrid - flexible working) Contract: Initial 3 months (potential to extend) Spencer Clarke Group are seeking an experienced Interim Principal Surveyor to join a small but busy Estates Team and provide professional expertise across a varied caseload. Reporting to the Head of Estates, you will play a key role in delivering high-quality estate management services, ensuring effective use and performance of the Council's property portfolio. Key Responsibilities Undertake a diverse caseload including valuation, landlord and tenant work, disposals, property reviews, and general estate management. Support the annual asset valuation programme, carrying out valuations and liaising with the Finance Team. Assist with the management of the Council's three managed workspace centres, working closely with the Business Centres Manager and support staff. Provide professional advice and guidance on estate management matters to ensure best value and compliance. About You Proven experience in estate management, valuation, landlord and tenant matters, and disposals. Strong knowledge of property law, valuation practices, and estate management within a local authority or similar environment. Ability to work independently, manage a varied workload, and contribute effectively to a small, collaborative team. MRICS or working towards is desirable. How to Apply If you're interested in applying, please apply now with your CV and contact Joe O'Halloran at Spencer Clarke Group on (phone number removed).
Sep 04, 2025
Contractor
Interim Principal Estates Surveyor Location: Greater Manchester (Hybrid - flexible working) Contract: Initial 3 months (potential to extend) Spencer Clarke Group are seeking an experienced Interim Principal Surveyor to join a small but busy Estates Team and provide professional expertise across a varied caseload. Reporting to the Head of Estates, you will play a key role in delivering high-quality estate management services, ensuring effective use and performance of the Council's property portfolio. Key Responsibilities Undertake a diverse caseload including valuation, landlord and tenant work, disposals, property reviews, and general estate management. Support the annual asset valuation programme, carrying out valuations and liaising with the Finance Team. Assist with the management of the Council's three managed workspace centres, working closely with the Business Centres Manager and support staff. Provide professional advice and guidance on estate management matters to ensure best value and compliance. About You Proven experience in estate management, valuation, landlord and tenant matters, and disposals. Strong knowledge of property law, valuation practices, and estate management within a local authority or similar environment. Ability to work independently, manage a varied workload, and contribute effectively to a small, collaborative team. MRICS or working towards is desirable. How to Apply If you're interested in applying, please apply now with your CV and contact Joe O'Halloran at Spencer Clarke Group on (phone number removed).
Diamond Search Recruitment are delighted to be representing our client, a well-known business and leader in the property industry, who are recruiting for a Head of Marketing . Join a dynamic and forward-thinking company who are committed to delivering exceptional service. The role is a permanent opportunity, with offices in Medway, Kent. This position is based onsite at the offices, with an option to work 1 day from home. The role - As Head of Marketing, you will be a fantastic creative and results-driven Marketing Manager who will join the team and lead the marketing efforts. You will focus on strategic planning, managing brand consistency and delivering growth in line with company objectives. You will manage external partner relationships and hold them accountable for delivery/performance of SEO and PPC, as well as have demonstrable knowledge of email marketing and website management. The key responsibilities of the Head of Marketing will include, but not limited to: Strong focus on strategic planning activities and work closely with wider senior team to align marketing efforts with business objectives Liaise regularly with external partners, including SEO providers and website companies like Starberry. Hold these external partners accountable for their deliverables and performance Possess strong knowledge and expertise in SEO, PPC, email marketing, social media and website management optimising online presence Design and execute marketing campaigns to promote property listings, services and brand awareness Oversee and agree engaging content, including blogs, social media content, brochures and digital advertisements Ensure consistent brand messaging across all marketing materials and channels Monitor and analyse market trends to inform marketing strategies and stay ahead of competitors Lead, motivate and develop a small, dynamic team, inspiring them to achieve their best while creating a positive and inclusive atmosphere The successful Head of Marketing should ideally be able to demonstrate the following: Proven background and experience in marketing Previous experience of strategic planning and the ability to work independently Strong understanding of digital marketing tools and platforms Excellent written and verbal communication skills Creative mindset with attention to detail Previous experience managing a small team Knowledge of UK property market trends is advantageous The Head of Marketing will be rewarded with a salary of circa £60,000 depending on experience, plus excellent company benefits. What are you waiting for? APPLY TODAY! Diamond Search Recruitment is acting as an Employment Agency in regard to this vacancy.
Sep 04, 2025
Full time
Diamond Search Recruitment are delighted to be representing our client, a well-known business and leader in the property industry, who are recruiting for a Head of Marketing . Join a dynamic and forward-thinking company who are committed to delivering exceptional service. The role is a permanent opportunity, with offices in Medway, Kent. This position is based onsite at the offices, with an option to work 1 day from home. The role - As Head of Marketing, you will be a fantastic creative and results-driven Marketing Manager who will join the team and lead the marketing efforts. You will focus on strategic planning, managing brand consistency and delivering growth in line with company objectives. You will manage external partner relationships and hold them accountable for delivery/performance of SEO and PPC, as well as have demonstrable knowledge of email marketing and website management. The key responsibilities of the Head of Marketing will include, but not limited to: Strong focus on strategic planning activities and work closely with wider senior team to align marketing efforts with business objectives Liaise regularly with external partners, including SEO providers and website companies like Starberry. Hold these external partners accountable for their deliverables and performance Possess strong knowledge and expertise in SEO, PPC, email marketing, social media and website management optimising online presence Design and execute marketing campaigns to promote property listings, services and brand awareness Oversee and agree engaging content, including blogs, social media content, brochures and digital advertisements Ensure consistent brand messaging across all marketing materials and channels Monitor and analyse market trends to inform marketing strategies and stay ahead of competitors Lead, motivate and develop a small, dynamic team, inspiring them to achieve their best while creating a positive and inclusive atmosphere The successful Head of Marketing should ideally be able to demonstrate the following: Proven background and experience in marketing Previous experience of strategic planning and the ability to work independently Strong understanding of digital marketing tools and platforms Excellent written and verbal communication skills Creative mindset with attention to detail Previous experience managing a small team Knowledge of UK property market trends is advantageous The Head of Marketing will be rewarded with a salary of circa £60,000 depending on experience, plus excellent company benefits. What are you waiting for? APPLY TODAY! Diamond Search Recruitment is acting as an Employment Agency in regard to this vacancy.
MB828: Construction Business Development Manager Location: Wimbledon with regular local travelling Salary: £40,000 - £55,000 + Car Allowance+ Commission Working Hours: Monday to Friday Benefits: Generous holiday allowance, Matched contribution pension scheme, Excellent career development opportunities. Overview: First Military Recruitment are currently seeking a Construction Business Development Manager on behalf of one of our fantastic clients who require someone to be located near their Head Office in Wimbledon. Due to ongoing growth, this is your opportunity to take full ownership of the sales and growth strategy as our client is expanding across London and the South of England. You ll play a key role in shaping a high-performing sales division and have a direct impact on the future of the business. In return, you ll enjoy flexible working, a competitive salary and uncapped commission potential all within a supportive, ambitious team that s growing fast. If you re strategic, motivated, and ready to make your mark, we d love to hear from you! Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Lead and execute our business development and sales strategy Act as a brand ambassador, representing the business with professionalism and credibility Build and maintain strong relationships with clients, consultants, and key stakeholders Identify new opportunities in London and the South, especially in the commercial property and surveying sectors Attend meetings, events, and networking functions to raise the company profile Analysis and performance tracking Skills and Qualifications: Proven experience in business development or sales, ideally in construction, property, or professional services Strong communicator with the ability to build trust and win business A self-starter who thrives on taking ownership and driving results A good understanding of the surveying world in London and the South would be highly beneficial Confident using CRM systems like HubSpot Someone who takes pride in representing a brand and building long-term relationships MB828: Construction Business Development Manager Location: Wimbledon with regular local travelling Salary: £40,000 - £55,000 + Car Allowance+ Commission Working Hours: Monday to Friday Benefits: Generous holiday allowance, Matched contribution pension scheme, Excellent career development opportunities.
Sep 04, 2025
Full time
MB828: Construction Business Development Manager Location: Wimbledon with regular local travelling Salary: £40,000 - £55,000 + Car Allowance+ Commission Working Hours: Monday to Friday Benefits: Generous holiday allowance, Matched contribution pension scheme, Excellent career development opportunities. Overview: First Military Recruitment are currently seeking a Construction Business Development Manager on behalf of one of our fantastic clients who require someone to be located near their Head Office in Wimbledon. Due to ongoing growth, this is your opportunity to take full ownership of the sales and growth strategy as our client is expanding across London and the South of England. You ll play a key role in shaping a high-performing sales division and have a direct impact on the future of the business. In return, you ll enjoy flexible working, a competitive salary and uncapped commission potential all within a supportive, ambitious team that s growing fast. If you re strategic, motivated, and ready to make your mark, we d love to hear from you! Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Lead and execute our business development and sales strategy Act as a brand ambassador, representing the business with professionalism and credibility Build and maintain strong relationships with clients, consultants, and key stakeholders Identify new opportunities in London and the South, especially in the commercial property and surveying sectors Attend meetings, events, and networking functions to raise the company profile Analysis and performance tracking Skills and Qualifications: Proven experience in business development or sales, ideally in construction, property, or professional services Strong communicator with the ability to build trust and win business A self-starter who thrives on taking ownership and driving results A good understanding of the surveying world in London and the South would be highly beneficial Confident using CRM systems like HubSpot Someone who takes pride in representing a brand and building long-term relationships MB828: Construction Business Development Manager Location: Wimbledon with regular local travelling Salary: £40,000 - £55,000 + Car Allowance+ Commission Working Hours: Monday to Friday Benefits: Generous holiday allowance, Matched contribution pension scheme, Excellent career development opportunities.
Property Inspector Property Services Team London - Office in Brixton (Must be happy with regular travel around London and occasional travel to the south east. Travel card provided) An exciting opportunity has arisen for a Property Inspector to join a leading property consultancy specialising in vacant space management. This company provides innovative, cost-effective solutions to property owners, transforming vacant buildings into inspiring spaces for key workers, creatives, and entrepreneurs. Their mission is to breathe life into empty properties, create social impact, and support local communities. Key Responsibilities: Conduct monthly property inspections across multiple properties Organise access for property owners, contractors, and estate agent viewings Upload inspection reports and images to Inventory Hive Report maintenance and Health & Safety issues via Fixflo for prompt resolution Liaise with Head Guardians, Guardian Representatives, and Health & Safety Marshals to ensure compliance with fire safety protocols and training Attend weekly meetings with the Property Services team to address key inspection and safety concerns Carry out minor maintenance tasks as required during inspections What We re Looking For: 2+ years experience in property maintenance, property management, property inspections or customer service Strong communication, reporting, customer service and organisational skills Experience managing Health & Safety compliance Confidence in conflict resolution and problem-solving Ability to prioritise workload and manage a busy schedule effectively A proactive, enthusiastic approach with a keen eye for detail This is a fantastic opportunity to join a growing business with ambitious plans for the future. If you have the experience and skills required, please apply for the role above or contact Lucy on (phone number removed) or (url removed) Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Sep 04, 2025
Full time
Property Inspector Property Services Team London - Office in Brixton (Must be happy with regular travel around London and occasional travel to the south east. Travel card provided) An exciting opportunity has arisen for a Property Inspector to join a leading property consultancy specialising in vacant space management. This company provides innovative, cost-effective solutions to property owners, transforming vacant buildings into inspiring spaces for key workers, creatives, and entrepreneurs. Their mission is to breathe life into empty properties, create social impact, and support local communities. Key Responsibilities: Conduct monthly property inspections across multiple properties Organise access for property owners, contractors, and estate agent viewings Upload inspection reports and images to Inventory Hive Report maintenance and Health & Safety issues via Fixflo for prompt resolution Liaise with Head Guardians, Guardian Representatives, and Health & Safety Marshals to ensure compliance with fire safety protocols and training Attend weekly meetings with the Property Services team to address key inspection and safety concerns Carry out minor maintenance tasks as required during inspections What We re Looking For: 2+ years experience in property maintenance, property management, property inspections or customer service Strong communication, reporting, customer service and organisational skills Experience managing Health & Safety compliance Confidence in conflict resolution and problem-solving Ability to prioritise workload and manage a busy schedule effectively A proactive, enthusiastic approach with a keen eye for detail This is a fantastic opportunity to join a growing business with ambitious plans for the future. If you have the experience and skills required, please apply for the role above or contact Lucy on (phone number removed) or (url removed) Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
General Manager 55,000 plus bonus Manchester We're looking for a General Manager to oversee the day-to-day operations of our Build-to-Rent (BTR) development in the vibrant city of Manchester. This is a permanent role with a competitive salary range of GBP55,000 offering you the opportunity to make a significant impact on the success of this thriving community. - Spearhead the delivery and leadership of the development's operations, ensuring a seamless and market-leading resident experience.- Empower and develop a high-performing team to drive efficiency and profitability while maintaining the highest standards of customer service. Preferred Requirements: Oversee the onsite lettings and property management teams, ensuring the successful delivery of services to residents and the client. Responsible for improving efficiency and increasing profits while maintaining a market-leading resident experience. Ensure all statutory health and safety requirements are met and lead on sustainability and customer experience initiatives. Provide induction training, coaching, and development opportunities for your team, fostering a culture of empowerment and continuous improvement. Collaborate with the Portfolio Leasing Manager and Marketing team to develop and implement effective leasing and marketing strategies. Preferred Qualifications: Proven ability to manage a residential development to exceptional standards, with a strong customer service ethos. Experience in leading a team of at least 6 professionals in a property management or related field. Excellent financial acumen, with the ability to analyze site expenditure and identify cost-saving opportunities. Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Sep 04, 2025
Full time
General Manager 55,000 plus bonus Manchester We're looking for a General Manager to oversee the day-to-day operations of our Build-to-Rent (BTR) development in the vibrant city of Manchester. This is a permanent role with a competitive salary range of GBP55,000 offering you the opportunity to make a significant impact on the success of this thriving community. - Spearhead the delivery and leadership of the development's operations, ensuring a seamless and market-leading resident experience.- Empower and develop a high-performing team to drive efficiency and profitability while maintaining the highest standards of customer service. Preferred Requirements: Oversee the onsite lettings and property management teams, ensuring the successful delivery of services to residents and the client. Responsible for improving efficiency and increasing profits while maintaining a market-leading resident experience. Ensure all statutory health and safety requirements are met and lead on sustainability and customer experience initiatives. Provide induction training, coaching, and development opportunities for your team, fostering a culture of empowerment and continuous improvement. Collaborate with the Portfolio Leasing Manager and Marketing team to develop and implement effective leasing and marketing strategies. Preferred Qualifications: Proven ability to manage a residential development to exceptional standards, with a strong customer service ethos. Experience in leading a team of at least 6 professionals in a property management or related field. Excellent financial acumen, with the ability to analyze site expenditure and identify cost-saving opportunities. Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
The Belfry Hotel & Resort
Sutton Coldfield, West Midlands
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team. The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. Maintenance The maintenance team ensure our Resort is at its very best for our guests and teams, to allow for the effective operation of facilities within the hotel. The team are proactive with repairs requiring multi-skilled abilities due to the varied nature of the work they carry out. Whilst the team works autonomously in a fast-paced environment, they liaise and communicate with every single department in the resort Salary The on-target earning potential for this role is £33,653.03 annual salary, compromising of a base salary of £32,425.83 plus a qualified estimate of £1,227.20 gratuities per annum. About the role This role is for 45 hours per week, working a variety of shifts, and will include weekends and evenings. As Maintenance Supervisor, you will support the Chief Engineer and Engineering Manager in the day-to-day running of the department, ensuring the resort is maintained to the highest standards. Alongside your own maintenance tasks, you will take on supervisory responsibilities, helping to coordinate the team's workload and ensuring smooth operation across shifts. You will also be responsible for: Supporting the Manager and Head of Department with the allocation and monitoring of tasks across the engineering team Assisting in the training and development of team members to ensure consistent standards are met Carrying out PPM checks in all front of house and back of house areas in line with resort requirements Conducting weekly, monthly, and quarterly compliance checks to maintain safety and regulatory standards Managing and responding to reactive maintenance issues in a timely and professional manner Ensuring all work is completed with attention to detail and in accordance with Health & Safety, Food Safety, and Fire Safety guidelines Safeguarding resort property and assets at all times About you The ideal candidate will have previous experience in a similar role within a hospitality or commercial environment and be confident taking on additional responsibilities to support team leadership. In addition to this, you will have: A strong understanding of maintenance operations and relevant technical knowledge A proactive and hands-on approach with excellent problem-solving skills Experience or confidence in supervising a small team or acting as a team lead on shift The ability to prioritise workload and maintain high standards under pressure Strong organisational skills and a commitment to property safety and guest satisfaction Computer literacy is preferred, although full systems training will be provided A flexible and collaborative attitude, with excellent communication skills Belfry Benefits Learning & Development We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. Wellness We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. Showing our appreciation We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts. Making a difference We
Sep 04, 2025
Full time
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team. The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. Maintenance The maintenance team ensure our Resort is at its very best for our guests and teams, to allow for the effective operation of facilities within the hotel. The team are proactive with repairs requiring multi-skilled abilities due to the varied nature of the work they carry out. Whilst the team works autonomously in a fast-paced environment, they liaise and communicate with every single department in the resort Salary The on-target earning potential for this role is £33,653.03 annual salary, compromising of a base salary of £32,425.83 plus a qualified estimate of £1,227.20 gratuities per annum. About the role This role is for 45 hours per week, working a variety of shifts, and will include weekends and evenings. As Maintenance Supervisor, you will support the Chief Engineer and Engineering Manager in the day-to-day running of the department, ensuring the resort is maintained to the highest standards. Alongside your own maintenance tasks, you will take on supervisory responsibilities, helping to coordinate the team's workload and ensuring smooth operation across shifts. You will also be responsible for: Supporting the Manager and Head of Department with the allocation and monitoring of tasks across the engineering team Assisting in the training and development of team members to ensure consistent standards are met Carrying out PPM checks in all front of house and back of house areas in line with resort requirements Conducting weekly, monthly, and quarterly compliance checks to maintain safety and regulatory standards Managing and responding to reactive maintenance issues in a timely and professional manner Ensuring all work is completed with attention to detail and in accordance with Health & Safety, Food Safety, and Fire Safety guidelines Safeguarding resort property and assets at all times About you The ideal candidate will have previous experience in a similar role within a hospitality or commercial environment and be confident taking on additional responsibilities to support team leadership. In addition to this, you will have: A strong understanding of maintenance operations and relevant technical knowledge A proactive and hands-on approach with excellent problem-solving skills Experience or confidence in supervising a small team or acting as a team lead on shift The ability to prioritise workload and maintain high standards under pressure Strong organisational skills and a commitment to property safety and guest satisfaction Computer literacy is preferred, although full systems training will be provided A flexible and collaborative attitude, with excellent communication skills Belfry Benefits Learning & Development We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. Wellness We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. Showing our appreciation We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts. Making a difference We
We are currently hiring for a Head Concierge to work on a residential development based in West London. The Head Concierge is responsible for the day-today management of the Site, its staff, security and services, for the benefit of all residents. Salary : £35,000 per annum Rota: Monday to Friday, 8am to 6pm Role Responsbilities: To take responsibility for the presentation, cleanliness and safety of all the public areas. To interact with residents in a courteous, professional and helpful manner at all times. To ensure that any breaches of security or damage is reported to therelevant authorities. Report repairs and issues raised by residents. Arranging rosters/holiday cover Delegate responsibility for non-urgent/specific tasks particularly to night shift concierge, security staff or cleaners Training, inc health and safety awareness Weekly feedback discussions between the manager and relevant concierge Be aware and responsible for all visitors and contractors on site Regularly monitor all access control systems. To be fully conversant with all of the site manuals, operating procedures, and operation of the communal M&E items; To refer to the Property Manager any omissions relating to the M&E documentation or OEM manuals. To identify any specific training issues that may be required from the manuals and liaise with the Head of Facilities. To be aware of approved company policy in relation to lift emergencies, specifically the release of trapped passengers Make regular backups of the access control / IT systems. Experience Required: Strong administration and communication skills (written and oral). Proven experience of managing and leading a team Ideal candidates will have previous residential or 4-5 hotel backgrounds, working at a similar level Strong attention to detail Fantastic customer service/ people skills
Sep 04, 2025
Full time
We are currently hiring for a Head Concierge to work on a residential development based in West London. The Head Concierge is responsible for the day-today management of the Site, its staff, security and services, for the benefit of all residents. Salary : £35,000 per annum Rota: Monday to Friday, 8am to 6pm Role Responsbilities: To take responsibility for the presentation, cleanliness and safety of all the public areas. To interact with residents in a courteous, professional and helpful manner at all times. To ensure that any breaches of security or damage is reported to therelevant authorities. Report repairs and issues raised by residents. Arranging rosters/holiday cover Delegate responsibility for non-urgent/specific tasks particularly to night shift concierge, security staff or cleaners Training, inc health and safety awareness Weekly feedback discussions between the manager and relevant concierge Be aware and responsible for all visitors and contractors on site Regularly monitor all access control systems. To be fully conversant with all of the site manuals, operating procedures, and operation of the communal M&E items; To refer to the Property Manager any omissions relating to the M&E documentation or OEM manuals. To identify any specific training issues that may be required from the manuals and liaise with the Head of Facilities. To be aware of approved company policy in relation to lift emergencies, specifically the release of trapped passengers Make regular backups of the access control / IT systems. Experience Required: Strong administration and communication skills (written and oral). Proven experience of managing and leading a team Ideal candidates will have previous residential or 4-5 hotel backgrounds, working at a similar level Strong attention to detail Fantastic customer service/ people skills
Local authority in Berkshire are currently looking for an interim head of property strategy for an initial period of 6 months. Main purpose of Job: The Head of Property Strategy is a key leadership role reporting to the Director of Property & Estates. The position is responsible for developing and monitoring the delivery of property strategies that maximise benefits from the portfolio and associated property services. The successful candidate will play a crucial role in the long-term vision and direction of the council's property portfolio, ensuring it aligns with organisational objectives and sustainability goals. The role also has oversight and manages the Corporate Health and Safety function that covers the creation and implementation of all health and safety policies and procedures across the council. - Hybrid working - 700 - 800 a day inside IR35 - 6 months initially If you would like to discuss the role further please apply for the role and one of the property team will give you a call to discuss.
Sep 04, 2025
Contractor
Local authority in Berkshire are currently looking for an interim head of property strategy for an initial period of 6 months. Main purpose of Job: The Head of Property Strategy is a key leadership role reporting to the Director of Property & Estates. The position is responsible for developing and monitoring the delivery of property strategies that maximise benefits from the portfolio and associated property services. The successful candidate will play a crucial role in the long-term vision and direction of the council's property portfolio, ensuring it aligns with organisational objectives and sustainability goals. The role also has oversight and manages the Corporate Health and Safety function that covers the creation and implementation of all health and safety policies and procedures across the council. - Hybrid working - 700 - 800 a day inside IR35 - 6 months initially If you would like to discuss the role further please apply for the role and one of the property team will give you a call to discuss.
Introduction MACK is a property management company that has a vision to be the leading force in providing a diverse range of safe, inclusive, and sustainable accommodation for all. To support our accommodation services, we also operate nationwide, delivering catering and laundry services. The Role As the Head Chef, you will lead our culinary team in delivering exceptional dining experiences while ensuring the highest standards of food safety and quality. Reporting to the Restaurant Manager, with a Level 3 in Professional Cookery and strong leadership skills, you will foster a collaborative environment, oversee food production, and implement HACCP protocols. Join us to elevate our culinary offerings and drive the success of our restaurant through innovative cuisine and effective team leadership. Key responsibilities - Head Chef (Bulk catering) Oversee the preparation and cooking of large volumes of food while maintaining consistency, portion control, and quality standards, ensure food presentation and taste meet company expectations. Lead, motivate, and manage a team of chefs, kitchen assistants, and porters. Provide on-the-job training to ensure staff follow procedures and maintain high standards of food safety and hygiene. Monitor stock levels, forecast usage, and manage ordering to reduce waste and control costs. Ensure full compliance with food safety legislation, HACCP protocols, and company policies. Conduct regular kitchen audits and risk assessments. Ensure all allergen information is up to date and that special diets (e.g. gluten-free, halal, vegan) are catered for safely. Liaise with catering managers, clients, and service staff to coordinate service delivery. Respond to feedback and adjust operations accordingly. Ensure kitchen equipment is maintained and serviced. Report faults and oversee cleanliness and organisation of the kitchen. Qualifications NVQ Level 3 in Professional Cookery (or equivalent) Level 3 Food Safety & Hygiene Certification (essential) refresher training will be given. HACCP certification (preferred) Allergen Awareness Training Relevant Health & Safety training (e.g. COSHH, manual handling) Culinary or hospitality management qualification (desirable) Experience Proven experience as a Head Chef or Senior Sous Chef in a bulk or volume catering environment (e.g. hospitals, schools, prisons, large-scale events, care homes, or contract catering) Strong background in high-volume food production and multi-site or central kitchen operations Demonstrable experience in menu planning, cost control, stock management, and team leadership Experience managing and training kitchen brigades Track record of maintaining food safety standards and achieving high inspection results Experience working with specialist diets and allergens Skills Excellent leadership and team management skills Strong organisational and time-management abilities Sound knowledge of stock control, portioning, and waste reduction High standards of cleanliness and attention to detail Strong interpersonal and communication skills Ability to stay calm under pressure and meet tight deadlines IT literacy (for menu systems, stock control, compliance reporting, etc.) Flexibility and problem-solving mindset Shift / Work Pattern 5 days over 7, including weekends. 10am to 7pm but must be flexible to fit within the business requirements Other Considerations: Working Conditions: The position requires standing for long periods, bending, lifting, and maintaining a fast-paced environment while ensuring that food safety and cleanliness are upheld at all times. It is important to MACK that all employees are aligned with the values of the company as follows: o _Do the right thing_ Put our customers first Stand up for safety every day Be respectful, supporting, and caring Recognise and celebrate achievements o _Find a better way_ Collaborate to find solutions Embrace the power and opportunity of diversity Generate options to maximise sustainability Commit to continuously improving o _Deliver it!_ Take personal ownership for delivery Be bold and act with passion and purpose Focus on progress towards outcomes See it through! So, whilst recognising the importance of qualifications and experience, MACK requires all employees to demonstrate how they embody the values of the company. MACK is committed to cultivating a diverse and inclusive workforce. We aim for our workforce to be truly representative of all sections of society, and for each employee to feel safe, respected and able to achieve their potential. Job Type: Permanent Pay: £16.00 per hour Benefits: Discounted or free food On-site parking Work Location: In person Reference ID: HR/PER/R053
Sep 04, 2025
Full time
Introduction MACK is a property management company that has a vision to be the leading force in providing a diverse range of safe, inclusive, and sustainable accommodation for all. To support our accommodation services, we also operate nationwide, delivering catering and laundry services. The Role As the Head Chef, you will lead our culinary team in delivering exceptional dining experiences while ensuring the highest standards of food safety and quality. Reporting to the Restaurant Manager, with a Level 3 in Professional Cookery and strong leadership skills, you will foster a collaborative environment, oversee food production, and implement HACCP protocols. Join us to elevate our culinary offerings and drive the success of our restaurant through innovative cuisine and effective team leadership. Key responsibilities - Head Chef (Bulk catering) Oversee the preparation and cooking of large volumes of food while maintaining consistency, portion control, and quality standards, ensure food presentation and taste meet company expectations. Lead, motivate, and manage a team of chefs, kitchen assistants, and porters. Provide on-the-job training to ensure staff follow procedures and maintain high standards of food safety and hygiene. Monitor stock levels, forecast usage, and manage ordering to reduce waste and control costs. Ensure full compliance with food safety legislation, HACCP protocols, and company policies. Conduct regular kitchen audits and risk assessments. Ensure all allergen information is up to date and that special diets (e.g. gluten-free, halal, vegan) are catered for safely. Liaise with catering managers, clients, and service staff to coordinate service delivery. Respond to feedback and adjust operations accordingly. Ensure kitchen equipment is maintained and serviced. Report faults and oversee cleanliness and organisation of the kitchen. Qualifications NVQ Level 3 in Professional Cookery (or equivalent) Level 3 Food Safety & Hygiene Certification (essential) refresher training will be given. HACCP certification (preferred) Allergen Awareness Training Relevant Health & Safety training (e.g. COSHH, manual handling) Culinary or hospitality management qualification (desirable) Experience Proven experience as a Head Chef or Senior Sous Chef in a bulk or volume catering environment (e.g. hospitals, schools, prisons, large-scale events, care homes, or contract catering) Strong background in high-volume food production and multi-site or central kitchen operations Demonstrable experience in menu planning, cost control, stock management, and team leadership Experience managing and training kitchen brigades Track record of maintaining food safety standards and achieving high inspection results Experience working with specialist diets and allergens Skills Excellent leadership and team management skills Strong organisational and time-management abilities Sound knowledge of stock control, portioning, and waste reduction High standards of cleanliness and attention to detail Strong interpersonal and communication skills Ability to stay calm under pressure and meet tight deadlines IT literacy (for menu systems, stock control, compliance reporting, etc.) Flexibility and problem-solving mindset Shift / Work Pattern 5 days over 7, including weekends. 10am to 7pm but must be flexible to fit within the business requirements Other Considerations: Working Conditions: The position requires standing for long periods, bending, lifting, and maintaining a fast-paced environment while ensuring that food safety and cleanliness are upheld at all times. It is important to MACK that all employees are aligned with the values of the company as follows: o _Do the right thing_ Put our customers first Stand up for safety every day Be respectful, supporting, and caring Recognise and celebrate achievements o _Find a better way_ Collaborate to find solutions Embrace the power and opportunity of diversity Generate options to maximise sustainability Commit to continuously improving o _Deliver it!_ Take personal ownership for delivery Be bold and act with passion and purpose Focus on progress towards outcomes See it through! So, whilst recognising the importance of qualifications and experience, MACK requires all employees to demonstrate how they embody the values of the company. MACK is committed to cultivating a diverse and inclusive workforce. We aim for our workforce to be truly representative of all sections of society, and for each employee to feel safe, respected and able to achieve their potential. Job Type: Permanent Pay: £16.00 per hour Benefits: Discounted or free food On-site parking Work Location: In person Reference ID: HR/PER/R053
Are you a dynamic leader with a passion for delivering exceptional repair services? Do you thrive in fast-paced environments and know how to embed a culture of excellence? If so, we want to hear from you. Our client is a national housing provider who is looking for a Head of Responsive Repairs to lead their large Direct Labour Organisation (DLO) and oversee the delivery of a high-performing, customer-focused repairs service. You ll be responsible for driving operational excellence, improving service outcomes, and fostering a culture of accountability and collaboration. Key Responsibilities Lead and manage the DLO team including Managers, Supervisors and Operatives, ensuring efficient and effective delivery of responsive repairs Develop and implement strategies to improve service performance, customer satisfaction, and value for money Embed a high-performance culture through coaching, clear KPIs, and continuous improvement Work collaboratively with internal and external stakeholders to enhance service delivery and resident experience Ensure compliance with health and safety, regulatory standards, and best practice About You Proven senior leadership experience managing a large DLO within a housing or property services environment Strong track record of driving performance and service improvement Excellent stakeholder engagement and communication skills Strategic thinker with the ability to translate vision into operational success Passionate about delivering high-quality services that make a real difference to residents If you would like to join a purpose-driven organisation making a tangible impact across London, lead a critical service area with the autonomy to innovate and improve within a supportive, inclusive culture and strong leadership team, we d love to hear from you. Apply today or contact Elise at Build Recruitment for more information.
Sep 04, 2025
Full time
Are you a dynamic leader with a passion for delivering exceptional repair services? Do you thrive in fast-paced environments and know how to embed a culture of excellence? If so, we want to hear from you. Our client is a national housing provider who is looking for a Head of Responsive Repairs to lead their large Direct Labour Organisation (DLO) and oversee the delivery of a high-performing, customer-focused repairs service. You ll be responsible for driving operational excellence, improving service outcomes, and fostering a culture of accountability and collaboration. Key Responsibilities Lead and manage the DLO team including Managers, Supervisors and Operatives, ensuring efficient and effective delivery of responsive repairs Develop and implement strategies to improve service performance, customer satisfaction, and value for money Embed a high-performance culture through coaching, clear KPIs, and continuous improvement Work collaboratively with internal and external stakeholders to enhance service delivery and resident experience Ensure compliance with health and safety, regulatory standards, and best practice About You Proven senior leadership experience managing a large DLO within a housing or property services environment Strong track record of driving performance and service improvement Excellent stakeholder engagement and communication skills Strategic thinker with the ability to translate vision into operational success Passionate about delivering high-quality services that make a real difference to residents If you would like to join a purpose-driven organisation making a tangible impact across London, lead a critical service area with the autonomy to innovate and improve within a supportive, inclusive culture and strong leadership team, we d love to hear from you. Apply today or contact Elise at Build Recruitment for more information.
Head of IT, Devonshire Group Location: Bakewell, Derbyshire, East Midlands (Hybrid working) Salary: Competitive base salary plus car allowance and benefits. A rare and exciting opportunity has arisen for a pragmatic, collaborative IT leader to join the Devonshire Group. We are a unique organisation encompassing heritage, hospitality, property, and charitable enterprises. We operate well-known and loved venues such as Chatsworth House and Bolton Abbey. We are about to embark on a journey to modernise and transform our technology landscape and are seeking a Head of IT to lead the development and delivery of a progressive, Group-wide IT strategy and roadmap of IT change. This is not a traditional IT role. It demands a leader who is curious, grounded, and energised by the challenge of applying the power of digital to a diverse and values-driven organisation. You will be joining us at a pivotal moment, with the opportunity to create a technology roadmap which will enhance the digital experience of our colleagues and guests, whilst helping build-in operational efficiency and resilience across our organisation. About the Devonshire Group The Devonshire Group brings together the charities, businesses and estates in the care of the Devonshire family, including Chatsworth in Derbyshire, Bolton Abbey in Yorkshire, Lismore in Ireland, and Compton in Sussex. Our enterprises span heritage attractions, retail, food and drink, accommodation, property development, farming, and forestry. We employ over 1,400 people and are committed to careful stewardship, shared value, and long-term thinking. The Role Develop and deliver a Group-wide IT strategy and systems roadmap that is aligned with our values and strategic ambitions. Lead the subsequent evolution of our systems architecture and technology landscape to deliver a seamless IT customer experience. Collaborate right across the Group building positive relationships with a wide and varied network of stakeholders, ranging from shop floor to the boardroom. Build a culture of digital maturity and tech-enabled engagement which supports both operational excellence and customer experience. Inspire and lead the IT team, fostering a culture of ongoing professional development, customer-centricity and a pragmatic, repeatable approach to the delivery of change. The Candidate Pragmatic, down to earth and outcome focused, you will be a confident communicator and relationship builder, able to engage with stakeholders at all levels of an organisation. You'll bring a pedigree of delivering IT systems and services in fast-paced, customer-driven settings such as retail, hospitality or other tech-reliant, B2C sectors. You will also have a track record of devising and delivering customer centred IT change and have created a business-aligned IT strategy. You should be a collaborative, enthusing leader with the ability to inspire and develop high-performing teams and shaping customer focused cultures. How to Apply To explore this transformational opportunity, please contact Alex Richardson, Partner & Head of IT & Digital Leadership Practice at Berwick Partners: (0) / (0) Closing Date: Sunday 28th September at 23:45pm
Sep 04, 2025
Full time
Head of IT, Devonshire Group Location: Bakewell, Derbyshire, East Midlands (Hybrid working) Salary: Competitive base salary plus car allowance and benefits. A rare and exciting opportunity has arisen for a pragmatic, collaborative IT leader to join the Devonshire Group. We are a unique organisation encompassing heritage, hospitality, property, and charitable enterprises. We operate well-known and loved venues such as Chatsworth House and Bolton Abbey. We are about to embark on a journey to modernise and transform our technology landscape and are seeking a Head of IT to lead the development and delivery of a progressive, Group-wide IT strategy and roadmap of IT change. This is not a traditional IT role. It demands a leader who is curious, grounded, and energised by the challenge of applying the power of digital to a diverse and values-driven organisation. You will be joining us at a pivotal moment, with the opportunity to create a technology roadmap which will enhance the digital experience of our colleagues and guests, whilst helping build-in operational efficiency and resilience across our organisation. About the Devonshire Group The Devonshire Group brings together the charities, businesses and estates in the care of the Devonshire family, including Chatsworth in Derbyshire, Bolton Abbey in Yorkshire, Lismore in Ireland, and Compton in Sussex. Our enterprises span heritage attractions, retail, food and drink, accommodation, property development, farming, and forestry. We employ over 1,400 people and are committed to careful stewardship, shared value, and long-term thinking. The Role Develop and deliver a Group-wide IT strategy and systems roadmap that is aligned with our values and strategic ambitions. Lead the subsequent evolution of our systems architecture and technology landscape to deliver a seamless IT customer experience. Collaborate right across the Group building positive relationships with a wide and varied network of stakeholders, ranging from shop floor to the boardroom. Build a culture of digital maturity and tech-enabled engagement which supports both operational excellence and customer experience. Inspire and lead the IT team, fostering a culture of ongoing professional development, customer-centricity and a pragmatic, repeatable approach to the delivery of change. The Candidate Pragmatic, down to earth and outcome focused, you will be a confident communicator and relationship builder, able to engage with stakeholders at all levels of an organisation. You'll bring a pedigree of delivering IT systems and services in fast-paced, customer-driven settings such as retail, hospitality or other tech-reliant, B2C sectors. You will also have a track record of devising and delivering customer centred IT change and have created a business-aligned IT strategy. You should be a collaborative, enthusing leader with the ability to inspire and develop high-performing teams and shaping customer focused cultures. How to Apply To explore this transformational opportunity, please contact Alex Richardson, Partner & Head of IT & Digital Leadership Practice at Berwick Partners: (0) / (0) Closing Date: Sunday 28th September at 23:45pm
Head of Recruitment - In-house An established national construction and property consultancy with offices throughout the UK is seeking an in-house recruitment professional to lead its talent outreach function from its office in South East London / Kent. Working across all departments, from Designers to Surveyors to Support Team, this is a busy and varied role encompassing all forms of outreach: advertising; search; events; agency liaison and networking. You will inherit a highly-organised and successful set-up with the option to amend and develop as you wish - it's a truly autonomous position working alongside with the senior management team. Great package and working conditions - this consultancy has an excellent employer brand. Have you got experience of hiring in this sector - construction/property consultancy? In-house or agency? Looking for a step up? An excellent package is on offer and a very competitive salary plus options to earn different types of bonus. If this sounds like the job you have been looking for contact Tom Harrison at Foster and May immediately - this is an urgent hire. Ref: TH423 Recruitment / In-house / Consultancy / Construction / Property
Sep 04, 2025
Full time
Head of Recruitment - In-house An established national construction and property consultancy with offices throughout the UK is seeking an in-house recruitment professional to lead its talent outreach function from its office in South East London / Kent. Working across all departments, from Designers to Surveyors to Support Team, this is a busy and varied role encompassing all forms of outreach: advertising; search; events; agency liaison and networking. You will inherit a highly-organised and successful set-up with the option to amend and develop as you wish - it's a truly autonomous position working alongside with the senior management team. Great package and working conditions - this consultancy has an excellent employer brand. Have you got experience of hiring in this sector - construction/property consultancy? In-house or agency? Looking for a step up? An excellent package is on offer and a very competitive salary plus options to earn different types of bonus. If this sounds like the job you have been looking for contact Tom Harrison at Foster and May immediately - this is an urgent hire. Ref: TH423 Recruitment / In-house / Consultancy / Construction / Property
An opportunity has arisen for a Residential Sales Manager to join a well-established, independent property firm providing a wide range of services such as residential and commercial sales and lettings, auctions, surveying, rural and agricultural consultancy, planning, and valuation services. As a Residential Sales Manager, you will be leading residential sales operations with a focus on driving new business and valuations. This full-time permanent role offers a starting salary of £40,000 and benefits. What we are looking for: Previously worked as a Property Sales Consultant, Property Consultant, Sales Negotiator, Property Sales manager, Property Sales Negotiator, Estate Agent or in a similar role. Ideally have 3 years of experience in residential valuing. Strong ability to identify and convert new business opportunities Solid knowledge of the local property market in and around Minehead Comfortable networking and building client relationships at all levels Full UK driving licence What s on offer: Competitive salary Company pension scheme Fully funded private medical insurance Paid professional fees Free flu vaccinations On-site parking Flexible working arrangements Generous holiday allowance including bank holidays Gifted Christmas leave Regular company social events Employee referral scheme This is a great opportunity to step into a rewarding leadership role within a highly respected property firm. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Sep 04, 2025
Full time
An opportunity has arisen for a Residential Sales Manager to join a well-established, independent property firm providing a wide range of services such as residential and commercial sales and lettings, auctions, surveying, rural and agricultural consultancy, planning, and valuation services. As a Residential Sales Manager, you will be leading residential sales operations with a focus on driving new business and valuations. This full-time permanent role offers a starting salary of £40,000 and benefits. What we are looking for: Previously worked as a Property Sales Consultant, Property Consultant, Sales Negotiator, Property Sales manager, Property Sales Negotiator, Estate Agent or in a similar role. Ideally have 3 years of experience in residential valuing. Strong ability to identify and convert new business opportunities Solid knowledge of the local property market in and around Minehead Comfortable networking and building client relationships at all levels Full UK driving licence What s on offer: Competitive salary Company pension scheme Fully funded private medical insurance Paid professional fees Free flu vaccinations On-site parking Flexible working arrangements Generous holiday allowance including bank holidays Gifted Christmas leave Regular company social events Employee referral scheme This is a great opportunity to step into a rewarding leadership role within a highly respected property firm. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
About us Salary - Competitive Work Type - Onsite Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week About United Utilities At United Utilities, our purpose is clear: we deliver great water for a stronger, greener and healthier North West. As a FTSE 100 company, we're proud to provide services that respect the environment, support the regional economy and benefit society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you join a team that shares your vision or connect with colleagues across our networks, you'll find a welcoming and supportive organisation ready to help you thrive. Why join us? As well as being part of a company that makes a real difference, you'll enjoy a competitive benefits package, opportunities for professional development, and the chance to contribute to essential services that millions of people rely on every day. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose We're looking for a Head of Sales & Billing Integrity to lead and develop our billing function. You'll be the "go-to" expert for all billing activity, ensuring bills are accurate, timely and complete, while safeguarding revenue and supporting outstanding customer service for both household and commercial customers. In this high-profile role, you will: Manage the end-to-end billing process, ensuring accuracy and compliance. Drive the resolution of billing issues that affect customers, ensuring quick, fair outcomes. Lead and develop a team of Billing and Revenue Assurance Managers, Team Leaders and Advisors, creating an engaged and high-performing workforce. Shape strategy and decision-making for billing, supporting continuous improvement and innovation. Work closely with senior leaders, deputising for the Head of Income when required. Oversee the design and delivery of billing processes, systems and revenue assurance controls. Look after large commercial contracts and shared service centre with a diverse range of transactional elements. Accountabilities & Responsibilities Ensure all customer bills are accurate, timely and compliant with regulatory requirements. Lead the department in delivering strategic initiatives, including new billing propositions and payment options. Utilise third-party data to manage property records effectively (e.g. occupied/void status). Ensure new connections, meter reads and property changes are recorded accurately. Deliver operational planning, budgeting and forecasting for billing. Champion continuous improvement, process efficiency and service excellence. Establish and embed robust revenue assurance strategies to prevent revenue leakage. Benchmark against industry best practice to strengthen our billing and shared services capability. Technical Skills & Experience We're looking for a strong leader with experience in customer service, billing operations or shared services. You'll bring proven expertise in managing billing activities in a complex, regulated environment, and the ability to motivate and develop teams to deliver exceptional results. You'll also have: Excellent customer service and communication skills, with the confidence to handle challenging situations constructively. Strong leadership, coaching and performance management skills with the ability to manage key stakeholders across the internal and external organisation Proven ability to deliver against KPIs and deadlines under pressure. Experience of process improvement, mapping or re-engineering. A compliance mindset, with resilience and focus in a fast-paced environment. Graduate level qualification (or equivalent experience). Ability to deal calmly and constructively with any potentially challenging enquiries from either customers or colleagues and to resolve them satisfactorily Qualifications Strong track record of working in a Customer Service and Billing function and Shared Services departments Comfortable working in complex and heavily regulated environment Advanced ability in setting and monitoring smart KPIs Proven track record of building teams and ensuring they work to effective processes Preferably, knowledge of, and experience in, the water industry Experience of process mapping or re-engineering work Graduate or graduate calibre in any discipline About the Team The Income team is responsible for the meter to cash process. Everything from meter reading, bill design, print and postage, cash collection, payment processing and debt collections sits within the Income department. We also make sure that we're billing everyone that should be billed and we design new tariffs to reflect our services and affordability schemes to support our customers. As Head of Sales and Billing you will play an integral role within the Income team shapi
Sep 03, 2025
Full time
About us Salary - Competitive Work Type - Onsite Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week About United Utilities At United Utilities, our purpose is clear: we deliver great water for a stronger, greener and healthier North West. As a FTSE 100 company, we're proud to provide services that respect the environment, support the regional economy and benefit society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you join a team that shares your vision or connect with colleagues across our networks, you'll find a welcoming and supportive organisation ready to help you thrive. Why join us? As well as being part of a company that makes a real difference, you'll enjoy a competitive benefits package, opportunities for professional development, and the chance to contribute to essential services that millions of people rely on every day. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose We're looking for a Head of Sales & Billing Integrity to lead and develop our billing function. You'll be the "go-to" expert for all billing activity, ensuring bills are accurate, timely and complete, while safeguarding revenue and supporting outstanding customer service for both household and commercial customers. In this high-profile role, you will: Manage the end-to-end billing process, ensuring accuracy and compliance. Drive the resolution of billing issues that affect customers, ensuring quick, fair outcomes. Lead and develop a team of Billing and Revenue Assurance Managers, Team Leaders and Advisors, creating an engaged and high-performing workforce. Shape strategy and decision-making for billing, supporting continuous improvement and innovation. Work closely with senior leaders, deputising for the Head of Income when required. Oversee the design and delivery of billing processes, systems and revenue assurance controls. Look after large commercial contracts and shared service centre with a diverse range of transactional elements. Accountabilities & Responsibilities Ensure all customer bills are accurate, timely and compliant with regulatory requirements. Lead the department in delivering strategic initiatives, including new billing propositions and payment options. Utilise third-party data to manage property records effectively (e.g. occupied/void status). Ensure new connections, meter reads and property changes are recorded accurately. Deliver operational planning, budgeting and forecasting for billing. Champion continuous improvement, process efficiency and service excellence. Establish and embed robust revenue assurance strategies to prevent revenue leakage. Benchmark against industry best practice to strengthen our billing and shared services capability. Technical Skills & Experience We're looking for a strong leader with experience in customer service, billing operations or shared services. You'll bring proven expertise in managing billing activities in a complex, regulated environment, and the ability to motivate and develop teams to deliver exceptional results. You'll also have: Excellent customer service and communication skills, with the confidence to handle challenging situations constructively. Strong leadership, coaching and performance management skills with the ability to manage key stakeholders across the internal and external organisation Proven ability to deliver against KPIs and deadlines under pressure. Experience of process improvement, mapping or re-engineering. A compliance mindset, with resilience and focus in a fast-paced environment. Graduate level qualification (or equivalent experience). Ability to deal calmly and constructively with any potentially challenging enquiries from either customers or colleagues and to resolve them satisfactorily Qualifications Strong track record of working in a Customer Service and Billing function and Shared Services departments Comfortable working in complex and heavily regulated environment Advanced ability in setting and monitoring smart KPIs Proven track record of building teams and ensuring they work to effective processes Preferably, knowledge of, and experience in, the water industry Experience of process mapping or re-engineering work Graduate or graduate calibre in any discipline About the Team The Income team is responsible for the meter to cash process. Everything from meter reading, bill design, print and postage, cash collection, payment processing and debt collections sits within the Income department. We also make sure that we're billing everyone that should be billed and we design new tariffs to reflect our services and affordability schemes to support our customers. As Head of Sales and Billing you will play an integral role within the Income team shapi
Interim Property Operational Manager £95.81p/h Umbrella (INSIDE IR35) 3 Months Initially (with view for extension in place) Central Bedfordshire Council Hybrid Working What will you do? Lead and develop the Council's Operational estates, facilities, maintenance, and minor work Oversee a robust maintenance management system (planned and reactive), ensuring operational compliance and strategic delivery Manage cleaning, security, and maintenance services-leading procurement, contractor performance, and value-for-money evaluations. Act as Contract Manager with responsibility for contract governance, supplier relationships, and performance outcomes. Oversee investment planning and minor works across our estate, including upgrades, repairs, and compliance with lease obligations. Identify service-wide objectives, manage risk, and ensure the development and performance of your teams. Support the Head of Asset Management in embedding the Corporate Landlord approach across the Council. Deputise for the Head of Asset Management What do you need? To be successful in your application for this role you will need to demonstrate ALL the following on application and through the interview process: UK Resident MUST have minimum 3 years' experience within social housing Facilities and Estates Management-including lease and landlord-tenant knowledge. A degree-qualified professional in Facilities or Estates Management with substantial experience in large, multi-site organisations. Proven track record in leading change, managing high-value contracts, and driving service innovation. Exceptional financial management skills to oversee a multi-million-pound service. Strong customer focus and ability to balance operational delivery with strategic oversight. Experience in people leadership, performance development, and team management. A proactive, flexible approach and willingness to participate in an out-of-hours on-call rota. What to do next? This role will move quickly and is unique opportunity. To avoid missing out please apply today with a copy of your CV before Sunday 7th September
Sep 03, 2025
Contractor
Interim Property Operational Manager £95.81p/h Umbrella (INSIDE IR35) 3 Months Initially (with view for extension in place) Central Bedfordshire Council Hybrid Working What will you do? Lead and develop the Council's Operational estates, facilities, maintenance, and minor work Oversee a robust maintenance management system (planned and reactive), ensuring operational compliance and strategic delivery Manage cleaning, security, and maintenance services-leading procurement, contractor performance, and value-for-money evaluations. Act as Contract Manager with responsibility for contract governance, supplier relationships, and performance outcomes. Oversee investment planning and minor works across our estate, including upgrades, repairs, and compliance with lease obligations. Identify service-wide objectives, manage risk, and ensure the development and performance of your teams. Support the Head of Asset Management in embedding the Corporate Landlord approach across the Council. Deputise for the Head of Asset Management What do you need? To be successful in your application for this role you will need to demonstrate ALL the following on application and through the interview process: UK Resident MUST have minimum 3 years' experience within social housing Facilities and Estates Management-including lease and landlord-tenant knowledge. A degree-qualified professional in Facilities or Estates Management with substantial experience in large, multi-site organisations. Proven track record in leading change, managing high-value contracts, and driving service innovation. Exceptional financial management skills to oversee a multi-million-pound service. Strong customer focus and ability to balance operational delivery with strategic oversight. Experience in people leadership, performance development, and team management. A proactive, flexible approach and willingness to participate in an out-of-hours on-call rota. What to do next? This role will move quickly and is unique opportunity. To avoid missing out please apply today with a copy of your CV before Sunday 7th September
