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customer success manager customer experience gateshead office
Rise Executive Search And Recruitment Ltd
Technical Support Engineer
Rise Executive Search And Recruitment Ltd Gateshead, Tyne And Wear
Internal Technical Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North of the Tyne area, including, North Shields, Whitley Bay, Wallsend, Longbenton, Jesmond, Cramlington, Blyth in order to commute. Ideally you will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. This could be industrial electrical, control & automation/factory automation/process control including control gear, switchgear, automation equipment, variable speed drives, plc, hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment. As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience GCSE Maths and English (or equivalent) None mandatory but relevant knowledge and experience must be demonstrated or possibly ONC/HNC in Electrical engineering (or other electrical engineering qualification) Good working knowledge of Microsoft Office and data entry systems Full clean driving licence Experience in similar sales /customer service environment. Experience with an electrical engineering role, or a background in electrical distribution would be an advantage. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.
Sep 01, 2025
Full time
Internal Technical Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North of the Tyne area, including, North Shields, Whitley Bay, Wallsend, Longbenton, Jesmond, Cramlington, Blyth in order to commute. Ideally you will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. This could be industrial electrical, control & automation/factory automation/process control including control gear, switchgear, automation equipment, variable speed drives, plc, hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment. As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience GCSE Maths and English (or equivalent) None mandatory but relevant knowledge and experience must be demonstrated or possibly ONC/HNC in Electrical engineering (or other electrical engineering qualification) Good working knowledge of Microsoft Office and data entry systems Full clean driving licence Experience in similar sales /customer service environment. Experience with an electrical engineering role, or a background in electrical distribution would be an advantage. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.
Office Angels
Business Centre & Facilities Coordinator Permanent
Office Angels Gateshead, Tyne And Wear
Business Centre & Facilities Coordinator - Property Management Are you ready to take your facilities management career to the next level? Office Angels are recruiting a Business Centre & Facilities Coordinator to join a dynamic Property and Facilities Management company on a permanent contract basis. This is an exciting opportunity to be at the heart of a busy business centre, supporting tenants, overseeing facilities, troubleshooting issues, and building a thriving community. You'll play a key role in the operational management of commercial properties, gaining invaluable experience and clear career progression opportunities in Facilities Management. You'll be joining a friendly, down-to-earth team who truly support one another and are looking for a like-minded individual to join their small, super welcoming team. This role is ideal for candidates with experience in front-of-house and customer service, particularly in business centre management, property, or facilities. Role Details: Location: Gateshead Salary: 28,000 Hours: Monday to Friday, 7:00am - 4:00pm, 40 hours per week Contract: Permanent, fully office based Perks: Free on-site parking, 25 days annual leave + birthday leave, volunteering days, cycle to work scheme, eye care vouchers, pension contributions, health & well-being support, dental plan, discounted gym membership, technology discounts, x2 volunteering days, menopause support, Employee assistance programme, Discounts and offers, Life Assurance, Simple Health Cash plans What Makes This Role Exciting? The company we are working with prides itself on delivering exceptional customer service and fostering a collaborative, professional team environment. You'll be part of a company where positive behaviours are rewarded, career growth is encouraged, and structured training based on Core Competencies helps you build a long-term career in property and facilities management. This role offers exposure to IOSH standards, tenant engagement, ESG initiatives, and community-building activities, making it an ideal next step for ambitious professionals. Training will be provided, and you will be joining some fantastic people who will ensure your onboarding and training is top tier; however, some previous experience is highly desirable. Your Role - Business Centre & Facilities Coordinator Provide guidance to contractors, tenants, staff, and visitors Manage calls and emails efficiently Respond to helpdesk inquiries and urgent maintenance requests Support the Senior Facilities Manager with admin tasks across multiple properties Coordinate contractors, site inductions, and meetings Support tenant engagement and events, including newsletters and community-building activities Conduct daily property walkthroughs to ensure cleanliness, safety, and functionality Assist with H&S compliance, emergency procedures, fire risk assessments, and safety audits Support service charge budgets, reconciliations, and expenditure monitoring Report operational matters to the Senior Building Manager Flexibly assist with other administrative duties as required What We're Looking For: Keep customer service at the heart of everything you do Promote an inclusive and respectful working environment Be proactive in self-development and learning Support and motivate colleagues, encouraging fresh ideas and innovation Tackle challenges head-on, stay solution-focused, and see tasks through to completion What You'll Bring: 2+ years in a self-managed, front-of-house, or customer service role, ideally with facilities exposure Understanding of property management and H&S legislation (IOSH Managing Safely desirable) Strong organisational, planning, and multitasking skills Excellent verbal and written communication, with tact, diplomacy, and confidentiality Proactive, accountable, and able to work independently Confident, professional, and customer-focused personality IT literate (Microsoft Office Suite, Outlook, Safety Culture - iAuditor or equivalent) Familiarity with social media platforms (LinkedIn, Instagram, Facebook) advantageous Knowledge of facility maintenance and safety procedures If this sounds like the perfect role for you, please apply today! Due to the high volume of applications, we are unable to provide individual feedback. If you are not contacted within 5 business days of sending your application, please assume you have been unsuccessful at this time. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 01, 2025
Full time
Business Centre & Facilities Coordinator - Property Management Are you ready to take your facilities management career to the next level? Office Angels are recruiting a Business Centre & Facilities Coordinator to join a dynamic Property and Facilities Management company on a permanent contract basis. This is an exciting opportunity to be at the heart of a busy business centre, supporting tenants, overseeing facilities, troubleshooting issues, and building a thriving community. You'll play a key role in the operational management of commercial properties, gaining invaluable experience and clear career progression opportunities in Facilities Management. You'll be joining a friendly, down-to-earth team who truly support one another and are looking for a like-minded individual to join their small, super welcoming team. This role is ideal for candidates with experience in front-of-house and customer service, particularly in business centre management, property, or facilities. Role Details: Location: Gateshead Salary: 28,000 Hours: Monday to Friday, 7:00am - 4:00pm, 40 hours per week Contract: Permanent, fully office based Perks: Free on-site parking, 25 days annual leave + birthday leave, volunteering days, cycle to work scheme, eye care vouchers, pension contributions, health & well-being support, dental plan, discounted gym membership, technology discounts, x2 volunteering days, menopause support, Employee assistance programme, Discounts and offers, Life Assurance, Simple Health Cash plans What Makes This Role Exciting? The company we are working with prides itself on delivering exceptional customer service and fostering a collaborative, professional team environment. You'll be part of a company where positive behaviours are rewarded, career growth is encouraged, and structured training based on Core Competencies helps you build a long-term career in property and facilities management. This role offers exposure to IOSH standards, tenant engagement, ESG initiatives, and community-building activities, making it an ideal next step for ambitious professionals. Training will be provided, and you will be joining some fantastic people who will ensure your onboarding and training is top tier; however, some previous experience is highly desirable. Your Role - Business Centre & Facilities Coordinator Provide guidance to contractors, tenants, staff, and visitors Manage calls and emails efficiently Respond to helpdesk inquiries and urgent maintenance requests Support the Senior Facilities Manager with admin tasks across multiple properties Coordinate contractors, site inductions, and meetings Support tenant engagement and events, including newsletters and community-building activities Conduct daily property walkthroughs to ensure cleanliness, safety, and functionality Assist with H&S compliance, emergency procedures, fire risk assessments, and safety audits Support service charge budgets, reconciliations, and expenditure monitoring Report operational matters to the Senior Building Manager Flexibly assist with other administrative duties as required What We're Looking For: Keep customer service at the heart of everything you do Promote an inclusive and respectful working environment Be proactive in self-development and learning Support and motivate colleagues, encouraging fresh ideas and innovation Tackle challenges head-on, stay solution-focused, and see tasks through to completion What You'll Bring: 2+ years in a self-managed, front-of-house, or customer service role, ideally with facilities exposure Understanding of property management and H&S legislation (IOSH Managing Safely desirable) Strong organisational, planning, and multitasking skills Excellent verbal and written communication, with tact, diplomacy, and confidentiality Proactive, accountable, and able to work independently Confident, professional, and customer-focused personality IT literate (Microsoft Office Suite, Outlook, Safety Culture - iAuditor or equivalent) Familiarity with social media platforms (LinkedIn, Instagram, Facebook) advantageous Knowledge of facility maintenance and safety procedures If this sounds like the perfect role for you, please apply today! Due to the high volume of applications, we are unable to provide individual feedback. If you are not contacted within 5 business days of sending your application, please assume you have been unsuccessful at this time. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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