Operations Manager (Visitor Experience) Grantham on site. Competitive Salary Do you have a background in Hotels and Restaurants? Are you motivated by delivering exceptional customer experiences? Do you have the leadership and commercial acumen to drive performance? The Company: ER Recruitment are excited to be working with our client who are an established visitor attraction offering a unique historic and cultural experience, welcoming thousands of guests each year. They are now looking for an Operations Manager which is a unique opportunity to play a pivotal role in the success of this prestigious visitor attraction. Role & Responsibilities of the Operations Manager: Oversee the smooth running of all visitor-facing areas, ensuring outstanding service delivery. Coordinate and manage group bookings, including responding to enquiries, confirming details, and liaising with relevant departments. Ensure high standards across housekeeping, guides/volunteers, gift shop, tearoom, visitor hub, reception, playground, and car park. Work closely with the marketing team to ensure strong online and onsite visitor communication. Monitor and maintain health & safety standards, including risk assessments, incident reporting, and compliance across all visitor areas. Support department managers (tearoom, visitor hub, gift shop, reception) in delivering excellent customer service and team management. Maintain and review operational trackers including enquiries, complaints, and customer feedback. Respond to customer feedback, complaints, and online reviews in a professional and timely manner. Collaborate with parkland and grounds teams to ensure safe and enjoyable visitor journeys. Provide leadership in commercial operations including managing budgets, staffing costs, and sales performance. Act as the central point of communication across all departments, ensuring seamless collaboration. About You as the Operations Manager: Background working in Hotels and Restaurants, or ideally a visitor attraction. Strong leadership skills with the ability to motivate and support managers and teams. Excellent organisational skills with the ability to plan ahead and prioritise effectively. Commercial acumen with experience managing budgets and driving profitability. Outstanding communication skills both written and verbal. Calm under pressure with strong problem-solving abilities. Sociable and approachable, fostering a positive team culture. IT literate with strong knowledge of Microsoft Office and operational systems. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.
Sep 04, 2025
Full time
Operations Manager (Visitor Experience) Grantham on site. Competitive Salary Do you have a background in Hotels and Restaurants? Are you motivated by delivering exceptional customer experiences? Do you have the leadership and commercial acumen to drive performance? The Company: ER Recruitment are excited to be working with our client who are an established visitor attraction offering a unique historic and cultural experience, welcoming thousands of guests each year. They are now looking for an Operations Manager which is a unique opportunity to play a pivotal role in the success of this prestigious visitor attraction. Role & Responsibilities of the Operations Manager: Oversee the smooth running of all visitor-facing areas, ensuring outstanding service delivery. Coordinate and manage group bookings, including responding to enquiries, confirming details, and liaising with relevant departments. Ensure high standards across housekeeping, guides/volunteers, gift shop, tearoom, visitor hub, reception, playground, and car park. Work closely with the marketing team to ensure strong online and onsite visitor communication. Monitor and maintain health & safety standards, including risk assessments, incident reporting, and compliance across all visitor areas. Support department managers (tearoom, visitor hub, gift shop, reception) in delivering excellent customer service and team management. Maintain and review operational trackers including enquiries, complaints, and customer feedback. Respond to customer feedback, complaints, and online reviews in a professional and timely manner. Collaborate with parkland and grounds teams to ensure safe and enjoyable visitor journeys. Provide leadership in commercial operations including managing budgets, staffing costs, and sales performance. Act as the central point of communication across all departments, ensuring seamless collaboration. About You as the Operations Manager: Background working in Hotels and Restaurants, or ideally a visitor attraction. Strong leadership skills with the ability to motivate and support managers and teams. Excellent organisational skills with the ability to plan ahead and prioritise effectively. Commercial acumen with experience managing budgets and driving profitability. Outstanding communication skills both written and verbal. Calm under pressure with strong problem-solving abilities. Sociable and approachable, fostering a positive team culture. IT literate with strong knowledge of Microsoft Office and operational systems. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.
Account Manager The Role: The Account Manager role is responsible for maintaining and developing a customer portfolio with a keen focus on new business and account management. Identify areas for innovation and investment to assist with growth. Key Responsibilities: Sales Achieve growth in all areas of BCS Group and ensure sales targets are monitored to ensure targets will be achieved. Manage a customer portfolio of key accounts and specialist projects, to build strong and lasting relationships. Develop relationships with key suppliers and manufacturers to ensure knowledge and understanding of latest industry products and innovations. Work work Barhale senior management to ensure leads are generated where appropriate. Business Development Offer full support to Sales Manager on PQQs, tenders and major projects that benefit the business. Work closely with Business Unit Management,Sales Manager and Marketing Team to ensure the right customers are being targeted with offers, promotions, clearances and special offers. Identify mailshots and exhibitions that BCS should attend as a business. Ensure that customer feedback is obtained and shared on a regular basis to make the business more efficient and to maintain a high level of customer service. Monitor competition from a sales perspective and ensure that all information is shared. Customer Relationship Management Manage all customer activity via the CRM system to ensure all relevant data and information is captured as well as maintaining a pipeline of opportunities. Participate in networking at industry events and exhibitions to benefit the business. Ensure customer complaints are dealt with and addressed in a timely and professional manner and closed out correctly with all necessary departments and managers. Reports & Administration Complete a winning works summary on a monthly basis that contributes towards the board report and quarterly business review submissions. Share good news stories; major wins, new accounts, high profile orders, tender success on all relevant platforms including Barhale news and communication cascades that raise the profile of BCS Group. Complete own administration requirements in a timely fashion. HSEQ Complete tasks in accordance with risk assessments, notify the Team Leader of any potential noncompliance. Report accidents and Positive Interventions using the correct methods. Ensure the correct PPE is used in the at all times. Maintain excellent levels of housekeeping, ensure areas are free from waste and trip hazards etc Identify/Submit positive interventions where needed Work in conjunction with HSEQ policies and procedures Key measures & targets: Sales targets New business Customer retention Customer satisfaction Key relationships: Sales Manager Internal Sales Team Key Clients Key Suppliers Accounts Team Person Specification: The successful candidate is likely to meet all of the following criteria: Essential Experience and in depth knowledge and understanding of working in sales Strong verbal and written communication skills Good time management and planning skills Ability to prioritise workload and meet deadlines Strong presentation skills IT skills, CRM and design software experience are essential Team player Desirable Experience of working in the construction and hire industry About BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products and services that has depots in both the Midlands and Scotland. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Boll , Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dr ger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner. Caring and investing in you As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological, and financial well-being. Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression. Development supported by internal and externally delivered training. Continuous service awards How to apply: Please send your current CV and cover email outlining your suitability for the role and quoting the reference number to (url removed).
Sep 04, 2025
Full time
Account Manager The Role: The Account Manager role is responsible for maintaining and developing a customer portfolio with a keen focus on new business and account management. Identify areas for innovation and investment to assist with growth. Key Responsibilities: Sales Achieve growth in all areas of BCS Group and ensure sales targets are monitored to ensure targets will be achieved. Manage a customer portfolio of key accounts and specialist projects, to build strong and lasting relationships. Develop relationships with key suppliers and manufacturers to ensure knowledge and understanding of latest industry products and innovations. Work work Barhale senior management to ensure leads are generated where appropriate. Business Development Offer full support to Sales Manager on PQQs, tenders and major projects that benefit the business. Work closely with Business Unit Management,Sales Manager and Marketing Team to ensure the right customers are being targeted with offers, promotions, clearances and special offers. Identify mailshots and exhibitions that BCS should attend as a business. Ensure that customer feedback is obtained and shared on a regular basis to make the business more efficient and to maintain a high level of customer service. Monitor competition from a sales perspective and ensure that all information is shared. Customer Relationship Management Manage all customer activity via the CRM system to ensure all relevant data and information is captured as well as maintaining a pipeline of opportunities. Participate in networking at industry events and exhibitions to benefit the business. Ensure customer complaints are dealt with and addressed in a timely and professional manner and closed out correctly with all necessary departments and managers. Reports & Administration Complete a winning works summary on a monthly basis that contributes towards the board report and quarterly business review submissions. Share good news stories; major wins, new accounts, high profile orders, tender success on all relevant platforms including Barhale news and communication cascades that raise the profile of BCS Group. Complete own administration requirements in a timely fashion. HSEQ Complete tasks in accordance with risk assessments, notify the Team Leader of any potential noncompliance. Report accidents and Positive Interventions using the correct methods. Ensure the correct PPE is used in the at all times. Maintain excellent levels of housekeeping, ensure areas are free from waste and trip hazards etc Identify/Submit positive interventions where needed Work in conjunction with HSEQ policies and procedures Key measures & targets: Sales targets New business Customer retention Customer satisfaction Key relationships: Sales Manager Internal Sales Team Key Clients Key Suppliers Accounts Team Person Specification: The successful candidate is likely to meet all of the following criteria: Essential Experience and in depth knowledge and understanding of working in sales Strong verbal and written communication skills Good time management and planning skills Ability to prioritise workload and meet deadlines Strong presentation skills IT skills, CRM and design software experience are essential Team player Desirable Experience of working in the construction and hire industry About BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products and services that has depots in both the Midlands and Scotland. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Boll , Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dr ger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner. Caring and investing in you As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological, and financial well-being. Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression. Development supported by internal and externally delivered training. Continuous service awards How to apply: Please send your current CV and cover email outlining your suitability for the role and quoting the reference number to (url removed).
We're looking for an experienced and driven Shared Service Manager - Systems, Support & Control to join a busy Revenues & Benefits service shared between two local authorities. This is a key senior post responsible for managing critical systems, IT functions, controls and service support - helping to ensure effective administration of Council Tax, Housing Benefit, Business Rates, and all related statutory functions. You'll play a central role in managing staff across different sites, overseeing systems integrity, and ensuring performance and compliance are maintained to the highest standard. The Role Lead the systems administration, IT processes, and data control functions across the Revenues & Benefits Shared Service. Oversee the secure and effective operation of housing benefit, council tax, and NNDR systems. Ensure smooth delivery of year-end processes, system updates and legislative changes across software platforms. Manage the front-facing customer support, visiting officer, and inspector teams, as well as remote staff. Control and monitor system access, user permissions, and reporting for all business-critical systems. Liaise with software suppliers, internal IT, and audit teams to resolve issues and implement improvements. Manage all aspects of system testing, disaster recovery planning, scheduler management, and system housekeeping. Ensure compliance with Data Protection, Gov Connect, and related statutory regulations. Provide management reports, performance updates, and contribute to continuous service improvement. Deputise for the Head of Service as required and contribute to shared service growth opportunities. Key Requirements Significant experience (5+ years) in managing Revenues or Benefits services in a local authority setting. Strong working knowledge of Revenues and Benefits software systems and reporting tools. Skilled in managing multidisciplinary teams across multiple sites and working environments. Proven ability to deliver effective system administration, testing, release management and support. Experience managing large-scale system upgrades, year-end routines, and performance reporting. Confident working with internal/external auditors and government agencies (e.g. DWP, VOA). IRRV Technician qualification or equivalent experience strongly preferred. Excellent communication and leadership skills with a strong focus on service delivery. What you need to do now If you meet the criteria and are available at short notice, please apply with your latest CV. For a confidential chat about the role, click APPLY NOW or contact us directly. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 04, 2025
Contractor
We're looking for an experienced and driven Shared Service Manager - Systems, Support & Control to join a busy Revenues & Benefits service shared between two local authorities. This is a key senior post responsible for managing critical systems, IT functions, controls and service support - helping to ensure effective administration of Council Tax, Housing Benefit, Business Rates, and all related statutory functions. You'll play a central role in managing staff across different sites, overseeing systems integrity, and ensuring performance and compliance are maintained to the highest standard. The Role Lead the systems administration, IT processes, and data control functions across the Revenues & Benefits Shared Service. Oversee the secure and effective operation of housing benefit, council tax, and NNDR systems. Ensure smooth delivery of year-end processes, system updates and legislative changes across software platforms. Manage the front-facing customer support, visiting officer, and inspector teams, as well as remote staff. Control and monitor system access, user permissions, and reporting for all business-critical systems. Liaise with software suppliers, internal IT, and audit teams to resolve issues and implement improvements. Manage all aspects of system testing, disaster recovery planning, scheduler management, and system housekeeping. Ensure compliance with Data Protection, Gov Connect, and related statutory regulations. Provide management reports, performance updates, and contribute to continuous service improvement. Deputise for the Head of Service as required and contribute to shared service growth opportunities. Key Requirements Significant experience (5+ years) in managing Revenues or Benefits services in a local authority setting. Strong working knowledge of Revenues and Benefits software systems and reporting tools. Skilled in managing multidisciplinary teams across multiple sites and working environments. Proven ability to deliver effective system administration, testing, release management and support. Experience managing large-scale system upgrades, year-end routines, and performance reporting. Confident working with internal/external auditors and government agencies (e.g. DWP, VOA). IRRV Technician qualification or equivalent experience strongly preferred. Excellent communication and leadership skills with a strong focus on service delivery. What you need to do now If you meet the criteria and are available at short notice, please apply with your latest CV. For a confidential chat about the role, click APPLY NOW or contact us directly. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
JOB: MAINTENANCE MANAGER LOCATION; BOURNEMOUTH SALARY 32,000 - 35,000 BENEFITS: Our client offers a wide range of employee benefits and personalised training and development plans to ensure that their team love where they work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, treats, birthday celebrations and staff social events, plus many more. We are recruiting a Maintenance Manager for an iconic hotel in Bournemouth. As a Maintenance Manager you will need to be organised, confident with a can-do attitude and have experience in property maintenance with a good attention to detail being able to work proactively across the Hotel. As a Maintenance Manager you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties and expectations within the role are: Possess strong plumbing, basic electrics, portable appliance testing, decorating, and general property maintenance skills able to train others in these disciplines. Good understanding of compliance in hospitality and hotels, including risk assessments. Project management and supervising and coordinating work carried out by contractors. Liaise with Management Company on adopting best practice for day to day management. Checking that agreed work by staff or contractors has been completed satisfactorily and in compliance with Hotel standards. Follow up on any deficiencies To carry out timely repairs to all parts of the hotel/co-ordinate the repairs through a third party if deemed required. Respond to Housekeeping maintenance requests in a timely manner. Ensure reports, returns and any other documentation required is completed accurately and timeously. Be on call as and when required, and within scope of best practice to ensure the hotel maintains the services that guests and the business require. He role of Maintenance Manager is very important to being able to provide guests with a wonderful experience. If the position of Maintenance Manager is the opportunity that you are looking for please apply with your CV. Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union. From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
Sep 04, 2025
Full time
JOB: MAINTENANCE MANAGER LOCATION; BOURNEMOUTH SALARY 32,000 - 35,000 BENEFITS: Our client offers a wide range of employee benefits and personalised training and development plans to ensure that their team love where they work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, treats, birthday celebrations and staff social events, plus many more. We are recruiting a Maintenance Manager for an iconic hotel in Bournemouth. As a Maintenance Manager you will need to be organised, confident with a can-do attitude and have experience in property maintenance with a good attention to detail being able to work proactively across the Hotel. As a Maintenance Manager you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties and expectations within the role are: Possess strong plumbing, basic electrics, portable appliance testing, decorating, and general property maintenance skills able to train others in these disciplines. Good understanding of compliance in hospitality and hotels, including risk assessments. Project management and supervising and coordinating work carried out by contractors. Liaise with Management Company on adopting best practice for day to day management. Checking that agreed work by staff or contractors has been completed satisfactorily and in compliance with Hotel standards. Follow up on any deficiencies To carry out timely repairs to all parts of the hotel/co-ordinate the repairs through a third party if deemed required. Respond to Housekeeping maintenance requests in a timely manner. Ensure reports, returns and any other documentation required is completed accurately and timeously. Be on call as and when required, and within scope of best practice to ensure the hotel maintains the services that guests and the business require. He role of Maintenance Manager is very important to being able to provide guests with a wonderful experience. If the position of Maintenance Manager is the opportunity that you are looking for please apply with your CV. Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union. From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
Requisition ID: 60512 Position Type: FT Permanent Workplace Arrangement: About the role Due to new production lines opening, we currently have a vacancy for Multi-skilled Maintenance Engineers, working a rotating 12-hour shift pattern across days, nights and weekends to support planned and reactive maintenance across our Coleraine manufacturing site. What will I be doing? Complying with Health and Safety Policies to ensure safety first. Responsible for Electrical and Mechanical maintenance, including preventative maintenance and breakdowns. Delivering all maintenance within mandatory and statutory Health & Safety obligations. Working with Production shift managers and production teams to ensure plant efficiency targets are met. Ensuring all food safety standards are adhered to during any maintenance activity. Maintaining material stock levels, including booking out of spare parts. Responsible for contractors while working on site. Ensuring a high standard of housekeeping in all engineering areas. Involvement in new installations and projects as required. Developing and updating work instruction sheets and risk assessments. What do I need to be successful? In Kerry we understand that people have very different career trajectories and experiences. In order to be successful in this role, we would be looking for the right competencies and aptitudes as well as your proven track record of success in a similar role and environment. These include: Time-served multi-skilled engineer with mechanical and electrical experience. Minimum NVQ Level 3 or equivalent in an engineering discipline (e.g., BTEC National Certificate/Diploma). Ability to rapidly identify root causes of efficiency problems and develop alternative solutions. Computer literate. Logical and well-organised. Effective communicator at all levels, both internally and externally. Ability to work with minimum supervision. Knowledge, awareness, and appreciation of Health & Safety. What will I get in return? At Kerry, we believe in giving talented, curious people the opportunity to make a difference. We work as a team, searching for the best ways to inspire food and nourish life. We are a community of innovators, working across disciplines to solve global food challenges with a fresh approach. We want you to achieve whatever you put your mind to. We also offer: 25 days annual leave (excluding bank holidays) - pro-rated for shift workers Overtime Matched pension scheme Benefits platform offering discounts and cashback on major retailers. About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment. Get in touch today! In Kerry we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally. Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic. In Kerry we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally. Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic. Kerry is an Equal Opportunities Employer. Consistent with our policy of providing equality of opportunity for all, we are required to seek particular information from applicants. As part of your application you will be asked to answer a short number of questions. This information will be held separate to your application and treated in the strictest of confidence. Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. Please note: We do not accept CVs or candidate profiles from recruitment agencies where Kerry terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Hiring Managers. Recruiter: Posting Type: LI
Sep 04, 2025
Full time
Requisition ID: 60512 Position Type: FT Permanent Workplace Arrangement: About the role Due to new production lines opening, we currently have a vacancy for Multi-skilled Maintenance Engineers, working a rotating 12-hour shift pattern across days, nights and weekends to support planned and reactive maintenance across our Coleraine manufacturing site. What will I be doing? Complying with Health and Safety Policies to ensure safety first. Responsible for Electrical and Mechanical maintenance, including preventative maintenance and breakdowns. Delivering all maintenance within mandatory and statutory Health & Safety obligations. Working with Production shift managers and production teams to ensure plant efficiency targets are met. Ensuring all food safety standards are adhered to during any maintenance activity. Maintaining material stock levels, including booking out of spare parts. Responsible for contractors while working on site. Ensuring a high standard of housekeeping in all engineering areas. Involvement in new installations and projects as required. Developing and updating work instruction sheets and risk assessments. What do I need to be successful? In Kerry we understand that people have very different career trajectories and experiences. In order to be successful in this role, we would be looking for the right competencies and aptitudes as well as your proven track record of success in a similar role and environment. These include: Time-served multi-skilled engineer with mechanical and electrical experience. Minimum NVQ Level 3 or equivalent in an engineering discipline (e.g., BTEC National Certificate/Diploma). Ability to rapidly identify root causes of efficiency problems and develop alternative solutions. Computer literate. Logical and well-organised. Effective communicator at all levels, both internally and externally. Ability to work with minimum supervision. Knowledge, awareness, and appreciation of Health & Safety. What will I get in return? At Kerry, we believe in giving talented, curious people the opportunity to make a difference. We work as a team, searching for the best ways to inspire food and nourish life. We are a community of innovators, working across disciplines to solve global food challenges with a fresh approach. We want you to achieve whatever you put your mind to. We also offer: 25 days annual leave (excluding bank holidays) - pro-rated for shift workers Overtime Matched pension scheme Benefits platform offering discounts and cashback on major retailers. About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment. Get in touch today! In Kerry we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally. Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic. In Kerry we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally. Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic. Kerry is an Equal Opportunities Employer. Consistent with our policy of providing equality of opportunity for all, we are required to seek particular information from applicants. As part of your application you will be asked to answer a short number of questions. This information will be held separate to your application and treated in the strictest of confidence. Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. Please note: We do not accept CVs or candidate profiles from recruitment agencies where Kerry terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Hiring Managers. Recruiter: Posting Type: LI
Role overview ID: Entity: Vistry Region: Vistry Cornwall South West Department: Build Contract Type: Permanent - Full Time Job Location: Bridport, Dorset Date Posted: 12.06.2025 We have a fantastic opportunity for a Telehandler to join our team within Vistry Cornwall South West, at our Bridport site (DT6 5JT). As our Telehandler, you will operate a telescopic handler to move materials around a construction site. You are responsible for loading, unloading, and stacking materials, ensuring safe and efficient operation of the machine. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Trained Plant Operator CPCS Card - Telescopic Handler - All sizes Exec 360 Slew - Category A17 Endorsement C Full UK driving license Experience as a Materials Controller/Telehandler Operator or trades person Desirable Maths and English GCSE or equivalent Category A17E Endorsement (Suspended Loads) One of more of the following trades: Carpentry Bricklaying Dry lining Plastering Painting and decorating More about the Telehandler role Ensure site operates in line with health and safety requirements, reporting and addressing breaches. Inspect the telehandler daily/weekly, notifying the Site Manager of any defects. Erect and maintain safety signage and monitor traffic/pedestrian segregation. Secure hazards at the end of the day and review weekly "Ardent" alerts with the Site team. Receive, store, secure, and distribute materials using the telehandler, reporting any loss or damage. Check material deliveries according to site requirements and ensure proper storage. Maintain site tidiness, organize storage areas, and ensure compliance with housekeeping policies. Distribute and collect tipping skips as needed. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. Benefits Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Sep 04, 2025
Full time
Role overview ID: Entity: Vistry Region: Vistry Cornwall South West Department: Build Contract Type: Permanent - Full Time Job Location: Bridport, Dorset Date Posted: 12.06.2025 We have a fantastic opportunity for a Telehandler to join our team within Vistry Cornwall South West, at our Bridport site (DT6 5JT). As our Telehandler, you will operate a telescopic handler to move materials around a construction site. You are responsible for loading, unloading, and stacking materials, ensuring safe and efficient operation of the machine. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Trained Plant Operator CPCS Card - Telescopic Handler - All sizes Exec 360 Slew - Category A17 Endorsement C Full UK driving license Experience as a Materials Controller/Telehandler Operator or trades person Desirable Maths and English GCSE or equivalent Category A17E Endorsement (Suspended Loads) One of more of the following trades: Carpentry Bricklaying Dry lining Plastering Painting and decorating More about the Telehandler role Ensure site operates in line with health and safety requirements, reporting and addressing breaches. Inspect the telehandler daily/weekly, notifying the Site Manager of any defects. Erect and maintain safety signage and monitor traffic/pedestrian segregation. Secure hazards at the end of the day and review weekly "Ardent" alerts with the Site team. Receive, store, secure, and distribute materials using the telehandler, reporting any loss or damage. Check material deliveries according to site requirements and ensure proper storage. Maintain site tidiness, organize storage areas, and ensure compliance with housekeeping policies. Distribute and collect tipping skips as needed. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. Benefits Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Duty Manager Duty Manager (Front Office) £35,000 per year Accommodation Service Charge Full Time (including evenings and weekends) 4 on 4 off Shift rotation. The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and a true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling At the cultural heartbeat of The Standard is our team who bring to life our spaces, engage with our guests and vibrate social energy, day and night across our numerous bars, restaurants, event spaces and guest areas. Our hotel is a destination brimming with events and entertainment that leave you feeling uplifted and inspired. We're on the lookout for unique individuals who bring a fresh perspective to our team (and no, we don't need a 5-page CV to see how awesome you are). We believe in letting you be you. We want you to express yourself and celebrate your individuality. Our team is a vibrant mix of personalities, backgrounds, and lifestyles. If you think you've got what it takes to be a Duty Manager at The Standard, London, we'd love to hear from you! Your role: As a Duty Manager at our fabulous hotel, you'll be the superhero under the Front of House Manager's wing, orchestrating every aspect of our accommodation department. Imagine yourself as the maestro of guest happiness, leading your team to create unforgettable experiences for our guests. What you'll be doing: Daily Operations Magic: Oversee the Front Desk, Guest Services, Guest Experience, and Bell teams like a pro. Work your charm with Housekeeping to ensure room allocations, VIP requests, and guest needs are just right! Leading with Panache: Stay cool and composed, whether you're handling guest complaints, juggling schedules, or supporting your staff through thick and thin. Flexibility Mastery: Adapt like a chameleon to changing situations, from bustling days to maintenance hiccups, emergencies, or lending a hand wherever it is needed. Who We're Looking For This isn't just any Duty Manager gig. To thrive here, you need: Energy and Enthusiasm: Bring your A-game to our high-energy, fast-paced environment. Social Butterfly Skills: Be the life of the party - upbeat, friendly, and highly social. Confidence Under Pressure: Keep your cool and exude confidence, even when things get hectic. Team Spirit and Independence: Work seamlessly as part of our management team and shine bright on your own. Your Superpowers To join our team, you'll need: Experience: Several years rocking a senior Front Office role in the UK or international hospitality scene. Previous Roles: Experience as a Duty Manager, Assistant Front Office Manager, or Guest Relations Manager in a luxury boutique hotel or big hotel. Skillset: Proactivity and a can-do attitude. Stellar decision-making skills. Ability to deliver top-notch service consistently (bonus points for knowing Coyle Service standards). Training and coaching abilities. Expertise in Opera, Knowcross, Squirrel, Microsoft Office and NOR1. Work Schedule and Requirements Shifts: Ready to roll on a 4-on, 4-off rotation, with occasional Night Holiday cover. At The Standard, we take design and guest experience seriously - but not ourselves. Our team, 'Standard People,' are vibrant, dynamic, and engaging. If you're a confident, proactive self-starter ready to join a fun and energetic team, we want to hear from you. Think you've got what it takes to be a Duty Manager at The Standard? Let's make magic together! All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment. Benefits Include Accommodation Service Charge & Commission incentive Schemes Increase holiday entitlement with Service Meals on Duty Pension Scheme Life Assurance (2 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Discount platform including GYM Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Standard and Bunkhouse properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to £1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
Sep 04, 2025
Full time
Duty Manager Duty Manager (Front Office) £35,000 per year Accommodation Service Charge Full Time (including evenings and weekends) 4 on 4 off Shift rotation. The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and a true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling At the cultural heartbeat of The Standard is our team who bring to life our spaces, engage with our guests and vibrate social energy, day and night across our numerous bars, restaurants, event spaces and guest areas. Our hotel is a destination brimming with events and entertainment that leave you feeling uplifted and inspired. We're on the lookout for unique individuals who bring a fresh perspective to our team (and no, we don't need a 5-page CV to see how awesome you are). We believe in letting you be you. We want you to express yourself and celebrate your individuality. Our team is a vibrant mix of personalities, backgrounds, and lifestyles. If you think you've got what it takes to be a Duty Manager at The Standard, London, we'd love to hear from you! Your role: As a Duty Manager at our fabulous hotel, you'll be the superhero under the Front of House Manager's wing, orchestrating every aspect of our accommodation department. Imagine yourself as the maestro of guest happiness, leading your team to create unforgettable experiences for our guests. What you'll be doing: Daily Operations Magic: Oversee the Front Desk, Guest Services, Guest Experience, and Bell teams like a pro. Work your charm with Housekeeping to ensure room allocations, VIP requests, and guest needs are just right! Leading with Panache: Stay cool and composed, whether you're handling guest complaints, juggling schedules, or supporting your staff through thick and thin. Flexibility Mastery: Adapt like a chameleon to changing situations, from bustling days to maintenance hiccups, emergencies, or lending a hand wherever it is needed. Who We're Looking For This isn't just any Duty Manager gig. To thrive here, you need: Energy and Enthusiasm: Bring your A-game to our high-energy, fast-paced environment. Social Butterfly Skills: Be the life of the party - upbeat, friendly, and highly social. Confidence Under Pressure: Keep your cool and exude confidence, even when things get hectic. Team Spirit and Independence: Work seamlessly as part of our management team and shine bright on your own. Your Superpowers To join our team, you'll need: Experience: Several years rocking a senior Front Office role in the UK or international hospitality scene. Previous Roles: Experience as a Duty Manager, Assistant Front Office Manager, or Guest Relations Manager in a luxury boutique hotel or big hotel. Skillset: Proactivity and a can-do attitude. Stellar decision-making skills. Ability to deliver top-notch service consistently (bonus points for knowing Coyle Service standards). Training and coaching abilities. Expertise in Opera, Knowcross, Squirrel, Microsoft Office and NOR1. Work Schedule and Requirements Shifts: Ready to roll on a 4-on, 4-off rotation, with occasional Night Holiday cover. At The Standard, we take design and guest experience seriously - but not ourselves. Our team, 'Standard People,' are vibrant, dynamic, and engaging. If you're a confident, proactive self-starter ready to join a fun and energetic team, we want to hear from you. Think you've got what it takes to be a Duty Manager at The Standard? Let's make magic together! All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment. Benefits Include Accommodation Service Charge & Commission incentive Schemes Increase holiday entitlement with Service Meals on Duty Pension Scheme Life Assurance (2 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Discount platform including GYM Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Standard and Bunkhouse properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to £1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
Operations Lead (Hospitality/Accomodation/Retail) Rate - 200 a day Duration - 3 Months + Location - London (Hybrid) Ir35 - Inside About the Role: We are seeking an experienced Hospitality, Catering & Retail Operations Manager with a strong background in accommodation services to oversee and drive the smooth running of our multi-faceted operations. This role is pivotal in ensuring high standards of service across hospitality, catering, retail, and accommodation, while delivering an excellent customer and guest experience. The successful candidate will be a strategic operator who can balance commercial performance with outstanding service delivery, managing teams across multiple functions and ensuring compliance, efficiency, and innovation. Key Responsibilities: Oversee day-to-day operations across hospitality, catering, retail, and accommodation services . Lead, motivate, and manage multi-disciplinary teams to deliver a consistent, high-quality service. Drive commercial performance, including budget management, cost control, and income generation across outlets and accommodation. Ensure compliance with all relevant health, safety, hygiene, and food safety standards. Monitor and improve customer experience, ensuring feedback is actioned and service levels are exceeded. Develop and implement operational strategies to increase efficiency and maximise revenue. Work closely with suppliers, contractors, and stakeholders to deliver value for money and service excellence. Oversee accommodation operations, ensuring smooth running of bookings, occupancy management, housekeeping, and guest services. Prepare and present regular performance reports and KPIs to senior management. Lead on staff recruitment, training, and development across all operational areas. Skills & Experience Required: Proven experience managing hospitality, catering, retail, and accommodation operations in a complex or multi-site environment. Strong leadership skills with the ability to inspire and develop teams. Excellent financial and commercial acumen, with a track record of managing budgets and driving revenue. Strong knowledge of health, safety, and compliance standards within hospitality and accommodation. Exceptional organisational and communication skills, with the ability to manage multiple priorities. Customer-focused mindset with a passion for delivering outstanding service. Experience within education, large-scale venues, hotels, or conference centres would be advantageous.
Sep 03, 2025
Contractor
Operations Lead (Hospitality/Accomodation/Retail) Rate - 200 a day Duration - 3 Months + Location - London (Hybrid) Ir35 - Inside About the Role: We are seeking an experienced Hospitality, Catering & Retail Operations Manager with a strong background in accommodation services to oversee and drive the smooth running of our multi-faceted operations. This role is pivotal in ensuring high standards of service across hospitality, catering, retail, and accommodation, while delivering an excellent customer and guest experience. The successful candidate will be a strategic operator who can balance commercial performance with outstanding service delivery, managing teams across multiple functions and ensuring compliance, efficiency, and innovation. Key Responsibilities: Oversee day-to-day operations across hospitality, catering, retail, and accommodation services . Lead, motivate, and manage multi-disciplinary teams to deliver a consistent, high-quality service. Drive commercial performance, including budget management, cost control, and income generation across outlets and accommodation. Ensure compliance with all relevant health, safety, hygiene, and food safety standards. Monitor and improve customer experience, ensuring feedback is actioned and service levels are exceeded. Develop and implement operational strategies to increase efficiency and maximise revenue. Work closely with suppliers, contractors, and stakeholders to deliver value for money and service excellence. Oversee accommodation operations, ensuring smooth running of bookings, occupancy management, housekeeping, and guest services. Prepare and present regular performance reports and KPIs to senior management. Lead on staff recruitment, training, and development across all operational areas. Skills & Experience Required: Proven experience managing hospitality, catering, retail, and accommodation operations in a complex or multi-site environment. Strong leadership skills with the ability to inspire and develop teams. Excellent financial and commercial acumen, with a track record of managing budgets and driving revenue. Strong knowledge of health, safety, and compliance standards within hospitality and accommodation. Exceptional organisational and communication skills, with the ability to manage multiple priorities. Customer-focused mindset with a passion for delivering outstanding service. Experience within education, large-scale venues, hotels, or conference centres would be advantageous.
About the role As an Operative 2 with expertise in Warehouse Administration, you will collaborate with our client's department. You will be responsible for Warehouse Operations. Tell me more, tell me more Our client is currently looking for a recruit in joining their current team. Below are the job details for your reference:You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts: Monday to Friday (37.5 hours) Roles and Responsibilities: We have a fantastic opportunity for a Warehouse Dispatch Operative in the Services logistics Warehouse. You will need to have high levels of accuracy, attention to detail and a strong work ethic; previous export compliance knowledge would be beneficial as you will be raising commercial invoices and previous logistical experience would be highly desirable. You will need to have high levels of accuracy, attention to detail and a strong work ethic. You will have experience in ERP systems (preferably SAP and WMCS). To be successful in the role you will be a great team player, have a flexible approach to work, the ability to work in a fast-paced environment, perform against personal performance targets, prioritise workloads against demand to meet our service level agreements with our customers and have excellent communication skills and be able to escalate directly to your management team and internal service providers, both orally and electronically. Main Responsibilities Using six different courier vendor platforms to ship both UK homeland services and international. Using escalation routes for different partners Liaising with scheduling Ensuring SAP queues are cleared. Producing an end-of-day report Effectively escalate where required both orally and electronically. Producing manifests for the trunk and sharing electronically between internal service providers and management Maintaining high levels of housekeeping (working in a 6s environment) The Ideal Candidate Some export compliance knowledge Strong attention to detail Strong experience in warehouse practices Ability to work as part of a team. Be a quick learner. Able to prioritise workloads. Good numerical skills Excellent timekeeping and a flexible approach to work demands Flexible working approach Counterbalance FLT licence advantage Stock management Picks and Putaways Working in a pressurized environment to a high degree of accuracy What's in it for you? Rate £17.69/Hr through UMB £13.63/Hr through Basic PAYE £15.48/Hr through Premium PAYE LocationHatfield Avenue Hatfield Business Park - Hatfield Hertfordshire AL10 9TW Contract 7 Months 8th Sep - 8th Mar 2026 Monday - Friday working hours 11:00 - 19:.5 hours per week Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you! Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Sep 03, 2025
Contractor
About the role As an Operative 2 with expertise in Warehouse Administration, you will collaborate with our client's department. You will be responsible for Warehouse Operations. Tell me more, tell me more Our client is currently looking for a recruit in joining their current team. Below are the job details for your reference:You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts: Monday to Friday (37.5 hours) Roles and Responsibilities: We have a fantastic opportunity for a Warehouse Dispatch Operative in the Services logistics Warehouse. You will need to have high levels of accuracy, attention to detail and a strong work ethic; previous export compliance knowledge would be beneficial as you will be raising commercial invoices and previous logistical experience would be highly desirable. You will need to have high levels of accuracy, attention to detail and a strong work ethic. You will have experience in ERP systems (preferably SAP and WMCS). To be successful in the role you will be a great team player, have a flexible approach to work, the ability to work in a fast-paced environment, perform against personal performance targets, prioritise workloads against demand to meet our service level agreements with our customers and have excellent communication skills and be able to escalate directly to your management team and internal service providers, both orally and electronically. Main Responsibilities Using six different courier vendor platforms to ship both UK homeland services and international. Using escalation routes for different partners Liaising with scheduling Ensuring SAP queues are cleared. Producing an end-of-day report Effectively escalate where required both orally and electronically. Producing manifests for the trunk and sharing electronically between internal service providers and management Maintaining high levels of housekeeping (working in a 6s environment) The Ideal Candidate Some export compliance knowledge Strong attention to detail Strong experience in warehouse practices Ability to work as part of a team. Be a quick learner. Able to prioritise workloads. Good numerical skills Excellent timekeeping and a flexible approach to work demands Flexible working approach Counterbalance FLT licence advantage Stock management Picks and Putaways Working in a pressurized environment to a high degree of accuracy What's in it for you? Rate £17.69/Hr through UMB £13.63/Hr through Basic PAYE £15.48/Hr through Premium PAYE LocationHatfield Avenue Hatfield Business Park - Hatfield Hertfordshire AL10 9TW Contract 7 Months 8th Sep - 8th Mar 2026 Monday - Friday working hours 11:00 - 19:.5 hours per week Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you! Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Operations Lead (Hospitality/Accomodation/Retail) Rate - £200 a day Duration - 3 months + Location - London (Hybrid) Ir35 - Inside About the Role: We are seeking an experienced Hospitality, Catering & Retail Operations Manager with a strong background in accommodation services to oversee and drive the smooth running of our multi-faceted operations. This role is pivotal in ensuring high standards of service across hospitality, catering, retail, and accommodation, while delivering an excellent customer and guest experience. The successful candidate will be a strategic operator who can balance commercial performance with outstanding service delivery, managing teams across multiple functions and ensuring compliance, efficiency, and innovation. Key Responsibilities: Oversee day-to-day operations across hospitality, catering, retail, and accommodation services . Lead, motivate, and manage multi-disciplinary teams to deliver a consistent, high-quality service. Drive commercial performance, including budget management, cost control, and income generation across outlets and accommodation. Ensure compliance with all relevant health, safety, hygiene, and food safety standards. Monitor and improve customer experience, ensuring feedback is actioned and service levels are exceeded. Develop and implement operational strategies to increase efficiency and maximise revenue. Work closely with suppliers, contractors, and stakeholders to deliver value for money and service excellence. Oversee accommodation operations, ensuring smooth running of bookings, occupancy management, housekeeping, and guest services. Prepare and present regular performance reports and KPIs to senior management. Lead on staff recruitment, training, and development across all operational areas. Skills & Experience Required: Proven experience managing hospitality, catering, retail, and accommodation operations in a complex or multi-site environment. Strong leadership skills with the ability to inspire and develop teams. Excellent financial and commercial acumen, with a track record of managing budgets and driving revenue. Strong knowledge of health, safety, and compliance standards within hospitality and accommodation. Exceptional organisational and communication skills, with the ability to manage multiple priorities. Customer-focused mindset with a passion for delivering outstanding service. Experience within education, large-scale venues, hotels, or conference centres would be advantageous.
Sep 03, 2025
Contractor
Operations Lead (Hospitality/Accomodation/Retail) Rate - £200 a day Duration - 3 months + Location - London (Hybrid) Ir35 - Inside About the Role: We are seeking an experienced Hospitality, Catering & Retail Operations Manager with a strong background in accommodation services to oversee and drive the smooth running of our multi-faceted operations. This role is pivotal in ensuring high standards of service across hospitality, catering, retail, and accommodation, while delivering an excellent customer and guest experience. The successful candidate will be a strategic operator who can balance commercial performance with outstanding service delivery, managing teams across multiple functions and ensuring compliance, efficiency, and innovation. Key Responsibilities: Oversee day-to-day operations across hospitality, catering, retail, and accommodation services . Lead, motivate, and manage multi-disciplinary teams to deliver a consistent, high-quality service. Drive commercial performance, including budget management, cost control, and income generation across outlets and accommodation. Ensure compliance with all relevant health, safety, hygiene, and food safety standards. Monitor and improve customer experience, ensuring feedback is actioned and service levels are exceeded. Develop and implement operational strategies to increase efficiency and maximise revenue. Work closely with suppliers, contractors, and stakeholders to deliver value for money and service excellence. Oversee accommodation operations, ensuring smooth running of bookings, occupancy management, housekeeping, and guest services. Prepare and present regular performance reports and KPIs to senior management. Lead on staff recruitment, training, and development across all operational areas. Skills & Experience Required: Proven experience managing hospitality, catering, retail, and accommodation operations in a complex or multi-site environment. Strong leadership skills with the ability to inspire and develop teams. Excellent financial and commercial acumen, with a track record of managing budgets and driving revenue. Strong knowledge of health, safety, and compliance standards within hospitality and accommodation. Exceptional organisational and communication skills, with the ability to manage multiple priorities. Customer-focused mindset with a passion for delivering outstanding service. Experience within education, large-scale venues, hotels, or conference centres would be advantageous.
Recruiting now for vacancies available for a premier hotel in Devon, located at a beautiful coastal location in the Kingsbridge area. Live in available for all roles. Senior Waiter - Chef de Rang / Housekeepers - Kitchen Porter required. These roles are available for an immediate start basis and can offer full time hours and there may be some seasonal work if this is what you may prefer. Single, Couple or friends can be considered. Live in is available. Senior Waiter / Chef de Rang - in general duties include: As a Senior Waiter / Chef de Rang you will be responsible for a section for the service of food and beverage working as part of a team. Preparing the restaurant / food and beverage areas for service and resetting for next service Meeting and greeting guests Serving food and beverages in a smooth and timely manner Ensuring guest satisfaction Ensuring the work area is clean and tidy Flexible shifts covering lunch and dinner service, including weekends Smart appearance, excellent communication skills with a passion for guest service Housekeeper - in general duties include: As Housekeeper, the ideal candidate will have some previous cleaning experience, ideally from within a hotel, holiday cottages, private homes, office or similar. Though training can be provided. You will be working as part of the housekeeping team to ensure standards are maintained. You will be responsible for ensuring a high standard of cleanliness and hygiene in all bedrooms, all public areas, corridors and back of house housekeeping areas. Make up beds, clean and set up sitting room, bedroom and bathroom promptly, in accordance with the hotels standards. Replace guest amenities and supplies in rooms. To check standard of linen supply to guest rooms and return any damaged linen to the linen room. Ensure all public areas are maintained and checked regularly. Hoover corridor, clean tables, fire doors, skirting boards and window sills. To carry out spring cleaning of rooms as scheduled by the Housekeeping Manager. Return and log all lost property found to the Housekeeping Manager. Hand over list of un-serviced rooms and suites and any special requests for the following day to the Housekeeping Manager. As Kitchen Porter , you will be responsible for keeping the kitchen areas clean, washing up and assisting the chefs when required. Key Responsibilities: To undertake all duties as requested by Head Chef and Sous Chef to ensure the cleanliness of the kitchen and its equipment. Operation of dishwasher / glasswasher machines; hand washing of cooking equipment. Empty kitchen bins and refill with new bags. To ensure external bin areas are kept neat, clean and tidy. To keep chemical pumps topped up. Ie, washing up liquid, degreaser. Ensuring that at the end of each shift everything is cleaned and the floor is swept and mopped. Assisting as required in basic food preparation under the supervision of senior chefs. The salary for the opportunities of Senior Waiter / Chef de Rang is given as £13 / per hour. The Housekeeper / Kitchen Porter roles are given as, national minimum wage / per hour (min wage shown is for 18-20 year olds and 21 & above is £12.21/hr). All job roles have a share of the tips - tronc service. Live in is available for the full time role which us deducted from salary. Single, Couples or friends can also be considered for live in. Flexible hours may also be available part-time if required, if you live locally. Single, Couples or friends can also be considered. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK.
Sep 03, 2025
Full time
Recruiting now for vacancies available for a premier hotel in Devon, located at a beautiful coastal location in the Kingsbridge area. Live in available for all roles. Senior Waiter - Chef de Rang / Housekeepers - Kitchen Porter required. These roles are available for an immediate start basis and can offer full time hours and there may be some seasonal work if this is what you may prefer. Single, Couple or friends can be considered. Live in is available. Senior Waiter / Chef de Rang - in general duties include: As a Senior Waiter / Chef de Rang you will be responsible for a section for the service of food and beverage working as part of a team. Preparing the restaurant / food and beverage areas for service and resetting for next service Meeting and greeting guests Serving food and beverages in a smooth and timely manner Ensuring guest satisfaction Ensuring the work area is clean and tidy Flexible shifts covering lunch and dinner service, including weekends Smart appearance, excellent communication skills with a passion for guest service Housekeeper - in general duties include: As Housekeeper, the ideal candidate will have some previous cleaning experience, ideally from within a hotel, holiday cottages, private homes, office or similar. Though training can be provided. You will be working as part of the housekeeping team to ensure standards are maintained. You will be responsible for ensuring a high standard of cleanliness and hygiene in all bedrooms, all public areas, corridors and back of house housekeeping areas. Make up beds, clean and set up sitting room, bedroom and bathroom promptly, in accordance with the hotels standards. Replace guest amenities and supplies in rooms. To check standard of linen supply to guest rooms and return any damaged linen to the linen room. Ensure all public areas are maintained and checked regularly. Hoover corridor, clean tables, fire doors, skirting boards and window sills. To carry out spring cleaning of rooms as scheduled by the Housekeeping Manager. Return and log all lost property found to the Housekeeping Manager. Hand over list of un-serviced rooms and suites and any special requests for the following day to the Housekeeping Manager. As Kitchen Porter , you will be responsible for keeping the kitchen areas clean, washing up and assisting the chefs when required. Key Responsibilities: To undertake all duties as requested by Head Chef and Sous Chef to ensure the cleanliness of the kitchen and its equipment. Operation of dishwasher / glasswasher machines; hand washing of cooking equipment. Empty kitchen bins and refill with new bags. To ensure external bin areas are kept neat, clean and tidy. To keep chemical pumps topped up. Ie, washing up liquid, degreaser. Ensuring that at the end of each shift everything is cleaned and the floor is swept and mopped. Assisting as required in basic food preparation under the supervision of senior chefs. The salary for the opportunities of Senior Waiter / Chef de Rang is given as £13 / per hour. The Housekeeper / Kitchen Porter roles are given as, national minimum wage / per hour (min wage shown is for 18-20 year olds and 21 & above is £12.21/hr). All job roles have a share of the tips - tronc service. Live in is available for the full time role which us deducted from salary. Single, Couples or friends can also be considered for live in. Flexible hours may also be available part-time if required, if you live locally. Single, Couples or friends can also be considered. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK.
Our client is a leading provider of forensic testing solutions in the UK. They are currently looking for a proactive and organised Facilities Assistant to join their team and support the smooth running of their site. Reporting to the Facilities Manager, you ll play a key role in keeping the laboratory and facilities safe, compliant, and efficient. What you ll be doing: Hosting contractors onsite and supporting reception cover. Assisting with building maintenance, inspections, and compliance checks. Organising and supporting planned and reactive maintenance. Helping with housekeeping, grounds maintenance, and waste management. Managing facilities records and administration. Supporting audits, inspections, and wider facilities projects across sites. What we re looking for: Strong organisation, communication, and problem-solving skills. A proactive attitude with the ability to work independently. Full UK driving license. IT literate. Previous facilities management experience is desirable but not essential. This is a great opportunity for someone who enjoys variety and thrives in a hands-on role.
Sep 03, 2025
Full time
Our client is a leading provider of forensic testing solutions in the UK. They are currently looking for a proactive and organised Facilities Assistant to join their team and support the smooth running of their site. Reporting to the Facilities Manager, you ll play a key role in keeping the laboratory and facilities safe, compliant, and efficient. What you ll be doing: Hosting contractors onsite and supporting reception cover. Assisting with building maintenance, inspections, and compliance checks. Organising and supporting planned and reactive maintenance. Helping with housekeeping, grounds maintenance, and waste management. Managing facilities records and administration. Supporting audits, inspections, and wider facilities projects across sites. What we re looking for: Strong organisation, communication, and problem-solving skills. A proactive attitude with the ability to work independently. Full UK driving license. IT literate. Previous facilities management experience is desirable but not essential. This is a great opportunity for someone who enjoys variety and thrives in a hands-on role.
Have you ever wondered what it would be like to genuinely be yourself at work? Do you have experience of working in a kitchen? If yes, we would love to hear from you! Join us as a Customer Assistant in our Kingsbury Road Club offering an 18-20 hour contract which will be mainly made up of evening and weekend shifts. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Sep 02, 2025
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you have experience of working in a kitchen? If yes, we would love to hear from you! Join us as a Customer Assistant in our Kingsbury Road Club offering an 18-20 hour contract which will be mainly made up of evening and weekend shifts. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Hamberley Care Management Limited
Southampton, Hampshire
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Housekeeper to help us achieve our goals. Joining us at Templeton Place, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. We offer our colleagues Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing To ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms. Handling laundry and linen care with attention to residents' personal belongings. Interacting with residents, offering assistance when needed to help them feel at ease. Maintaining housekeeping supplies, reporting any shortages to the manager. Working closely with caregivers and other staff to support the overall care plan and home operations. Could you be part of our team? About You: Previous domestic experience in a similar care home setting Flexible and reliable attitude Committed to customer care and first-class service provision Basic knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environment If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Southampton's most stunning care home Templeton Place is a luxurious care home in Southampton, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Sep 02, 2025
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Housekeeper to help us achieve our goals. Joining us at Templeton Place, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. We offer our colleagues Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing To ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms. Handling laundry and linen care with attention to residents' personal belongings. Interacting with residents, offering assistance when needed to help them feel at ease. Maintaining housekeeping supplies, reporting any shortages to the manager. Working closely with caregivers and other staff to support the overall care plan and home operations. Could you be part of our team? About You: Previous domestic experience in a similar care home setting Flexible and reliable attitude Committed to customer care and first-class service provision Basic knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environment If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Southampton's most stunning care home Templeton Place is a luxurious care home in Southampton, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
General Manager Benefits : Spacious on-site property (fully inclusive equivalent to £22,000 tax free) 27 days annual leave Auto Enrolment Pension Private Healthcare Lunch in the restaurant Full responsibility for the effective management of private retirement residence located on the Hampshire/Surrey boarder set in 8 acres of grounds, providing independent living for retired, active people. There is a variety of accommodation to suit individual needs: suites, single rooms, apartments and bungalows. The organisation prides itself on offering an exceptional experience for its residents, their families and the staff and maintaining and developing this reputation is key. There is a staff of circa 55 The General Manager is required to live on-site and has 24hr responsibility, except when alternative arrangements are set in place. A spacious 2, bedroom property is provided. The Heads of Department are an established team and share the workload. The role is diverse and requires and inspirational leader with sound commercial acumen combined with strong leadership skills. The General Manager must also be able to demonstrate a high degree of empathy and understanding of how best to meet the needs of the residents. Excellent communication skills and a genuine interest in working with the active elderly and providing a warm, supportive and caring environment is essential. General Manager role & responsibilities: Financial Control in collaboration with Finance & Admin Manager People Management & Development Estate Management: Project Managing ongoing maintenance and refurbishment projects Commercial Management - marketing and promotion to ensure occupancy levels are maintained. Resident Relations: provide a visible presence and genuine interest in developing relationships with residents and their families. Oversight of key areas of operations and service delivery: catering, housekeeping, transport and emergency care/first aid. Governance: trustee and resident committee meetings; adherence to regulatory requirements. General Manager Experience: Proven experience and accountability for the commercial and financial operation of an organisation or division. Experience of general management in a residential setting highly desirable (schools/university campus/hotels/cruise lines). Passion and desire to be a "hands on" visible leader with a genuine interest and empathy towards supporting the active elderly in their retirement. Good project management and organisational skills are essential. Experience of facilities, estate management or building maintenance highly desirable. Strong administration skills with proven ability to ensure systems, processes and procedures are implemented to facilitate the smooth running of an organisation. Sound financial awareness (accounting skills/qualifications not required but ability to read and understand financial reports essential, including budget preparation and financial forecasting). Registered First Aider (desirable not essential). Experience of participating in and chairing meetings. Experience of development and maintaining key relationships with multiple internal and external stakeholders. General Manager Personal Attributes: Strong written and verbal communication skills together with a high standard of presentation. Diverse personal qualities that demonstrate loyalty, compassion, patience and an understanding of the needs of residents, employees and family members. Leadership skills which encourage and enable a positive culture. Flexible and approachable with a "hands on" leadership style. Calm with capacity to think clearly under pressure and problem solve. Comfortable living on-site and being available 24/7 in emergencies. Must be willing to undergo a DBS check. Closing date for applications: Monday 29th September 2025 Short Listed Applicants will receive a response by 1st October 2025 Highpoint Consultant interviewing of candidates 8th - 10th October 2025 Client First Interviews 22nd October 2025 Client 2nd Interviews 4th & 5th November 2025 Thank you for your application however due to the high volume of candidates applying, if you have not heard back from us within 5 days please assume that you have not been successful on this occasion. Ref: J4656
Sep 02, 2025
Full time
General Manager Benefits : Spacious on-site property (fully inclusive equivalent to £22,000 tax free) 27 days annual leave Auto Enrolment Pension Private Healthcare Lunch in the restaurant Full responsibility for the effective management of private retirement residence located on the Hampshire/Surrey boarder set in 8 acres of grounds, providing independent living for retired, active people. There is a variety of accommodation to suit individual needs: suites, single rooms, apartments and bungalows. The organisation prides itself on offering an exceptional experience for its residents, their families and the staff and maintaining and developing this reputation is key. There is a staff of circa 55 The General Manager is required to live on-site and has 24hr responsibility, except when alternative arrangements are set in place. A spacious 2, bedroom property is provided. The Heads of Department are an established team and share the workload. The role is diverse and requires and inspirational leader with sound commercial acumen combined with strong leadership skills. The General Manager must also be able to demonstrate a high degree of empathy and understanding of how best to meet the needs of the residents. Excellent communication skills and a genuine interest in working with the active elderly and providing a warm, supportive and caring environment is essential. General Manager role & responsibilities: Financial Control in collaboration with Finance & Admin Manager People Management & Development Estate Management: Project Managing ongoing maintenance and refurbishment projects Commercial Management - marketing and promotion to ensure occupancy levels are maintained. Resident Relations: provide a visible presence and genuine interest in developing relationships with residents and their families. Oversight of key areas of operations and service delivery: catering, housekeeping, transport and emergency care/first aid. Governance: trustee and resident committee meetings; adherence to regulatory requirements. General Manager Experience: Proven experience and accountability for the commercial and financial operation of an organisation or division. Experience of general management in a residential setting highly desirable (schools/university campus/hotels/cruise lines). Passion and desire to be a "hands on" visible leader with a genuine interest and empathy towards supporting the active elderly in their retirement. Good project management and organisational skills are essential. Experience of facilities, estate management or building maintenance highly desirable. Strong administration skills with proven ability to ensure systems, processes and procedures are implemented to facilitate the smooth running of an organisation. Sound financial awareness (accounting skills/qualifications not required but ability to read and understand financial reports essential, including budget preparation and financial forecasting). Registered First Aider (desirable not essential). Experience of participating in and chairing meetings. Experience of development and maintaining key relationships with multiple internal and external stakeholders. General Manager Personal Attributes: Strong written and verbal communication skills together with a high standard of presentation. Diverse personal qualities that demonstrate loyalty, compassion, patience and an understanding of the needs of residents, employees and family members. Leadership skills which encourage and enable a positive culture. Flexible and approachable with a "hands on" leadership style. Calm with capacity to think clearly under pressure and problem solve. Comfortable living on-site and being available 24/7 in emergencies. Must be willing to undergo a DBS check. Closing date for applications: Monday 29th September 2025 Short Listed Applicants will receive a response by 1st October 2025 Highpoint Consultant interviewing of candidates 8th - 10th October 2025 Client First Interviews 22nd October 2025 Client 2nd Interviews 4th & 5th November 2025 Thank you for your application however due to the high volume of candidates applying, if you have not heard back from us within 5 days please assume that you have not been successful on this occasion. Ref: J4656
Bench Engineer Location: Chessington, KT9 1DQ Salary: £12.69 ph / £26,395.20 pa Permanent, 40 hrs per week Purpose of Job: The Bench Engineer will provide a workshop-based engineering role repairing, reconditioning, servicing and maintaining wheelchairs whilst monitoring all equipment in the warehouse. Main Duties and Responsibilities: Stock Responsible for all movement of stock tasks ensuring accurate documentation and data entry as per the local procedures, reporting any discrepancies to Stock Controller for investigation. Purchase Order Booking in receipt of goods, following the goods in process all associated paperwork is accounted for effectively and accurately. Ensuring Pre-Delivery Inspections are carried out. Decontamination Ensure infection control policy is followed at all times, when reconditioning and carrying out decontamination tasks. Reconditioning Undertake Engineering work in terms of service and repairs, and refurbishment in accordance with reconditioning process, prescriptive or reconditioning to stock specification. Picking Identify parts in accordance to job sheets, locating items from stock locations and updating the internal system as per Ross Care Quality Management processes. Stock Take to assist and partake in all stock takes as required. Housekeeping Responsible for warehouse and workbench housekeeping, in accordance to company quality management procedures. Health and Safety Adherence to health and safety guidelines in accordance with ISO9001 and ISO14001. Communication Responsible for effective communication with operational colleagues, clinical colleagues and service users. Repair Conduct repairs servicing and maintenance in accordance with the service specification. Accountable To be fully accountable for all aspects of your role and maintain good communication throughout. Perform duties according to all company policies, procedures and directions. Undertake the job in line with the Company appraisal competencies as follows: a) Achieves business results and adds value to the Company. b) Focuses on internal / external customers. c) Builds and maintains effective teamwork with colleagues. d) Embraces change and deals with ambiguity. This job description shall not limit your role, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but this indicates the size and scope of the role and may be subject to change as the role develops. Key Performance Indicators: Achieving recondition target as per the contract particulars. Work in accordance with Company Health and Safety practices. Effective utilisation of processes and procedures in accordance with service guidelines. Stock level monitoring is accurate and stored as per locations. Effective management of stock statuses and accurate monitoring at all times. Reduce wait times for new/reconditioned equipment to handover, Person Required: Skills: Excellent communication skills are required to interact with internal staff, prescribers and Service Users. Must be computer literate. Must be able to work off their own initiative as well as part of a team. Knowledge: Background and experience in mechanical or electrical engineering Qualifications: Full Driving License (Not essential) Ideally qualified to GCSE level / NVQ level 1 or equivalent. Satisfactory enhanced DBS disclosure Other: Training will be provided on wheelchair engineering Trustworthy and possess a clean or appropriate DBS record If you are interested in this Bench Engineer role, please submit your latest CV. INDHS
Sep 02, 2025
Full time
Bench Engineer Location: Chessington, KT9 1DQ Salary: £12.69 ph / £26,395.20 pa Permanent, 40 hrs per week Purpose of Job: The Bench Engineer will provide a workshop-based engineering role repairing, reconditioning, servicing and maintaining wheelchairs whilst monitoring all equipment in the warehouse. Main Duties and Responsibilities: Stock Responsible for all movement of stock tasks ensuring accurate documentation and data entry as per the local procedures, reporting any discrepancies to Stock Controller for investigation. Purchase Order Booking in receipt of goods, following the goods in process all associated paperwork is accounted for effectively and accurately. Ensuring Pre-Delivery Inspections are carried out. Decontamination Ensure infection control policy is followed at all times, when reconditioning and carrying out decontamination tasks. Reconditioning Undertake Engineering work in terms of service and repairs, and refurbishment in accordance with reconditioning process, prescriptive or reconditioning to stock specification. Picking Identify parts in accordance to job sheets, locating items from stock locations and updating the internal system as per Ross Care Quality Management processes. Stock Take to assist and partake in all stock takes as required. Housekeeping Responsible for warehouse and workbench housekeeping, in accordance to company quality management procedures. Health and Safety Adherence to health and safety guidelines in accordance with ISO9001 and ISO14001. Communication Responsible for effective communication with operational colleagues, clinical colleagues and service users. Repair Conduct repairs servicing and maintenance in accordance with the service specification. Accountable To be fully accountable for all aspects of your role and maintain good communication throughout. Perform duties according to all company policies, procedures and directions. Undertake the job in line with the Company appraisal competencies as follows: a) Achieves business results and adds value to the Company. b) Focuses on internal / external customers. c) Builds and maintains effective teamwork with colleagues. d) Embraces change and deals with ambiguity. This job description shall not limit your role, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but this indicates the size and scope of the role and may be subject to change as the role develops. Key Performance Indicators: Achieving recondition target as per the contract particulars. Work in accordance with Company Health and Safety practices. Effective utilisation of processes and procedures in accordance with service guidelines. Stock level monitoring is accurate and stored as per locations. Effective management of stock statuses and accurate monitoring at all times. Reduce wait times for new/reconditioned equipment to handover, Person Required: Skills: Excellent communication skills are required to interact with internal staff, prescribers and Service Users. Must be computer literate. Must be able to work off their own initiative as well as part of a team. Knowledge: Background and experience in mechanical or electrical engineering Qualifications: Full Driving License (Not essential) Ideally qualified to GCSE level / NVQ level 1 or equivalent. Satisfactory enhanced DBS disclosure Other: Training will be provided on wheelchair engineering Trustworthy and possess a clean or appropriate DBS record If you are interested in this Bench Engineer role, please submit your latest CV. INDHS
£27000 plus package Charity retail Plumstead Are you passionate about retail and driven by a desire to make a difference? We are working with a leading national charity to recruit a motivated and commercially minded Shop Manager to take charge of one of their busy furniture charity stores. This is an exciting opportunity to combine your retail expertise with a role that makes a genuine impact, helping to raise vital funds to support the charity's ongoing work across the country. As the Shop Manager, you'll be the driving force behind the store's success. You'll lead and inspire a team of volunteers and staff, ensuring smooth day-to-day operations while delivering an exceptional experience for both customers and donors.A key part of your role will be to coordinate furniture collections and deliveries, ensuring seamless communication between donors, customers, and the logistics team. By creating an inviting, well-presented store, you'll play a central role in maximising sales and generating essential income for the charity. Key Responsibilities Oversee the day-to-day operations of the store Lead, motivate, and train a team of volunteers and staff Manage furniture collections and deliveries, liaising with customers, donors, and drivers Drive donations and deliver excellent customer service Maintain high visual merchandising and housekeeping standards Monitor financial performance and consistently achieve sales targets Inspire the team to explore innovative ways to maximise income Ensure full utilisation of Gift Aid on donated products Build and maintain an empowered, motivated, and engaged team About You Proven retail management experience - ideally within a charity, furniture, fashion, or home retail environment Experience managing furniture collections and deliveries Strong leadership, communication, and organisational skills Passionate about the charity's cause and making a difference in the local community Flexible to work weekends when required
Sep 02, 2025
Full time
£27000 plus package Charity retail Plumstead Are you passionate about retail and driven by a desire to make a difference? We are working with a leading national charity to recruit a motivated and commercially minded Shop Manager to take charge of one of their busy furniture charity stores. This is an exciting opportunity to combine your retail expertise with a role that makes a genuine impact, helping to raise vital funds to support the charity's ongoing work across the country. As the Shop Manager, you'll be the driving force behind the store's success. You'll lead and inspire a team of volunteers and staff, ensuring smooth day-to-day operations while delivering an exceptional experience for both customers and donors.A key part of your role will be to coordinate furniture collections and deliveries, ensuring seamless communication between donors, customers, and the logistics team. By creating an inviting, well-presented store, you'll play a central role in maximising sales and generating essential income for the charity. Key Responsibilities Oversee the day-to-day operations of the store Lead, motivate, and train a team of volunteers and staff Manage furniture collections and deliveries, liaising with customers, donors, and drivers Drive donations and deliver excellent customer service Maintain high visual merchandising and housekeeping standards Monitor financial performance and consistently achieve sales targets Inspire the team to explore innovative ways to maximise income Ensure full utilisation of Gift Aid on donated products Build and maintain an empowered, motivated, and engaged team About You Proven retail management experience - ideally within a charity, furniture, fashion, or home retail environment Experience managing furniture collections and deliveries Strong leadership, communication, and organisational skills Passionate about the charity's cause and making a difference in the local community Flexible to work weekends when required
K.A.G. Recruitment Consultancy is delighted to be partnering with our client a Food industry leader who is seeking an Engineering Coordinator to join their Engineering team based in Doncaster. Over the last few years, our client has seen incredible growth within the business through both expansion and acquisition and they are now looking for an Engineering Coordinator to join the business and forge their career. Job Title: Engineering Coordinator Reporting to: Site Engineering Manager Salary : £ 35,000 Location : Doncaster Hours: 07.00 - 15.30 Purpose of the role: As the Engineering Coordinator, you will be required to support the Engineering department, reporting to the Engineering Manager and assisting in the smooth running of the factory, ensuring that the business needs and targets are achieved. Duties : To ensure the employee register is completed and copies emailed to Management/HR Filing of all paperwork, including general Administration and housekeeping whilst supporting other staff/departments as required Attend daily meetings and update the report with actions, liaise with Engineering Managers/Supervisors to ensure that actions are completed/progressed Update Pirana corrective actions and prepare weekly progress reports to drive progress. Provide support with training materials Help develop and issue Engineering SOP's To assist the Engineering manager /supervisor in distributing information to staff. Create daily and weekly performance reports for use by Engineering Management, using Power BI, Excel, Word and other office applications. Ensure contractor's inductions and insurance details are up to date and in order Managing the site CMMS and scheduling work and reviewing completion You will be a strong communicator both written and verbal with exceptional attention to detail and possess excellent problem-solving skills along with the ability to work efficiently and to agreed timescales. You will possess strong Administration skills and working knowledge of Excel with the ability to record, interpret and analyse key process data. You will also ideally have previous experience of working within a manufacturing-based environment and have knowledge of working with Shire / Pirana or other CMMS systems would be highly beneficial
Sep 02, 2025
Full time
K.A.G. Recruitment Consultancy is delighted to be partnering with our client a Food industry leader who is seeking an Engineering Coordinator to join their Engineering team based in Doncaster. Over the last few years, our client has seen incredible growth within the business through both expansion and acquisition and they are now looking for an Engineering Coordinator to join the business and forge their career. Job Title: Engineering Coordinator Reporting to: Site Engineering Manager Salary : £ 35,000 Location : Doncaster Hours: 07.00 - 15.30 Purpose of the role: As the Engineering Coordinator, you will be required to support the Engineering department, reporting to the Engineering Manager and assisting in the smooth running of the factory, ensuring that the business needs and targets are achieved. Duties : To ensure the employee register is completed and copies emailed to Management/HR Filing of all paperwork, including general Administration and housekeeping whilst supporting other staff/departments as required Attend daily meetings and update the report with actions, liaise with Engineering Managers/Supervisors to ensure that actions are completed/progressed Update Pirana corrective actions and prepare weekly progress reports to drive progress. Provide support with training materials Help develop and issue Engineering SOP's To assist the Engineering manager /supervisor in distributing information to staff. Create daily and weekly performance reports for use by Engineering Management, using Power BI, Excel, Word and other office applications. Ensure contractor's inductions and insurance details are up to date and in order Managing the site CMMS and scheduling work and reviewing completion You will be a strong communicator both written and verbal with exceptional attention to detail and possess excellent problem-solving skills along with the ability to work efficiently and to agreed timescales. You will possess strong Administration skills and working knowledge of Excel with the ability to record, interpret and analyse key process data. You will also ideally have previous experience of working within a manufacturing-based environment and have knowledge of working with Shire / Pirana or other CMMS systems would be highly beneficial
Come and join us as a Driver and Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. The role: As a Driver and Warehouse Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be to assist in the warehouse and may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driver Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicle Report any issues or incidents to your line manager Comply with transport compliance law and regulations Dealing with stock and deliveries Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales Ensuring the housekeeping standards are maintained both on the trade counter and warehousing You: Along with a clean driving licence, you will ideally have previous warehouse and driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours, and your approach to delivering customer and business needs. You'll thrive on providing the best customer service and being a huge support to your branch colleagues Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Sep 02, 2025
Full time
Come and join us as a Driver and Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. The role: As a Driver and Warehouse Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be to assist in the warehouse and may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driver Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicle Report any issues or incidents to your line manager Comply with transport compliance law and regulations Dealing with stock and deliveries Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales Ensuring the housekeeping standards are maintained both on the trade counter and warehousing You: Along with a clean driving licence, you will ideally have previous warehouse and driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours, and your approach to delivering customer and business needs. You'll thrive on providing the best customer service and being a huge support to your branch colleagues Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Working Hours: Full flexibility required between 06:30am - 11:00pm, any 5 days from 6. Full-time hours to be discussed during the interview. Salary: (phone number removed) Role Overview As a Warehouse Team Leader, you will support Team Managers in driving performance across quality, cost, and delivery targets. You'll promote a team-based culture and lead by example, ensuring continuous improvement and operational excellence. Key Responsibilities Managing People and Resources Act as a role model for team members and fellow leaders. Allocate daily work and ensure customer focus is embedded in all activities. Monitor and support team performance, including training, absence, and conduct. Collaborate with trainers and managers to ensure team flexibility and development. Handle performance issues through appropriate management processes. Managing Communication Provide regular performance updates to management. Maintain accurate daily and weekly reports. Lead daily briefings and ensure effective communication across the team. Managing Processes Ensure adherence to standard operating procedures. Identify and eliminate waste through continuous improvement practices. Manage exceptions efficiently and ensure team members are informed and trained. Suggest and support process and system improvements. Managing the Environment Lead housekeeping efforts within your department. Promote and enforce Health & Safety standards. Assess and support Health & Safety training needs for the team. Key Competencies Leadership: Inspires and guides the team to achieve goals while enhancing performance. Achievement Drive: Sets and meets targets within deadlines to maximize team contribution. Customer Awareness: Understands customer needs and market dynamics to drive improvement. Communication: Demonstrates strong verbal and written communication skills. What We Offer Competitive pay and development opportunities. A dynamic and motivated international team environment. Exposure to the latest trends in commerce and fulfilment. Opportunities for international collaboration through a global network. Interested? Simply press apply or call (phone number removed) for more information. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Sep 02, 2025
Full time
Working Hours: Full flexibility required between 06:30am - 11:00pm, any 5 days from 6. Full-time hours to be discussed during the interview. Salary: (phone number removed) Role Overview As a Warehouse Team Leader, you will support Team Managers in driving performance across quality, cost, and delivery targets. You'll promote a team-based culture and lead by example, ensuring continuous improvement and operational excellence. Key Responsibilities Managing People and Resources Act as a role model for team members and fellow leaders. Allocate daily work and ensure customer focus is embedded in all activities. Monitor and support team performance, including training, absence, and conduct. Collaborate with trainers and managers to ensure team flexibility and development. Handle performance issues through appropriate management processes. Managing Communication Provide regular performance updates to management. Maintain accurate daily and weekly reports. Lead daily briefings and ensure effective communication across the team. Managing Processes Ensure adherence to standard operating procedures. Identify and eliminate waste through continuous improvement practices. Manage exceptions efficiently and ensure team members are informed and trained. Suggest and support process and system improvements. Managing the Environment Lead housekeeping efforts within your department. Promote and enforce Health & Safety standards. Assess and support Health & Safety training needs for the team. Key Competencies Leadership: Inspires and guides the team to achieve goals while enhancing performance. Achievement Drive: Sets and meets targets within deadlines to maximize team contribution. Customer Awareness: Understands customer needs and market dynamics to drive improvement. Communication: Demonstrates strong verbal and written communication skills. What We Offer Competitive pay and development opportunities. A dynamic and motivated international team environment. Exposure to the latest trends in commerce and fulfilment. Opportunities for international collaboration through a global network. Interested? Simply press apply or call (phone number removed) for more information. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
