Category Manager Manchester £49,000 The Situation Ford and Stanley are currently collaborating with a global company specialising in railway systems. The focus of the company is supplying and maintaining trains, providing technical support, commissioning and testing and operating a manufacturing facility. The Category Manager will take ownership of key categories, drive strategic alignment with international teams, and directly impact business performance and reliability. A vital role that offers the chance to implement creative solutions, and the opportunity to influence processes in a business that values innovation and proactive problem-solving. The Category Manager will be fully responsible for a defined range of categories in the UK market, aligning procurement strategies with the central team in Spain, managing supplier relationships, and supporting local projects. The Opportunity Manage assigned categories (e.g., structure, rubber components, rubber-metal, gearbox, electrical repairs, dumpers, couplers, communication and information equipment). Align category strategies with the central procurement team in Spain. Lead supplier relationship management, including quarterly business reviews, service level agreements, and performance monitoring. Participate in supplier audits and ensure compliance. Collaborate closely with demand planning and project teams to ensure timely delivery of parts and services. Maintain up-to-date reporting on category spend and supplier KPIs. Responsibilities: Compress supplier lead times and ensure reliable, timely delivery of parts. Achieve alignment of UK category strategies with the central procurement team in Spain. Ensure accurate and up-to-date reporting on category spend and supplier KPIs. Essential Criteria CIPS certification (Level 5 preferred) or equivalent. Strong negotiation, contract management, and supplier relationship management experience. Excellent analytical, organisational, and communication skills. Ability to influence senior stakeholders and work cross-functionally. Experience in an engineering-related industry is highly desirable. Salary: £49,000 plus wider company benefits About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership, and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing, and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East, and Europe. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.
Sep 04, 2025
Full time
Category Manager Manchester £49,000 The Situation Ford and Stanley are currently collaborating with a global company specialising in railway systems. The focus of the company is supplying and maintaining trains, providing technical support, commissioning and testing and operating a manufacturing facility. The Category Manager will take ownership of key categories, drive strategic alignment with international teams, and directly impact business performance and reliability. A vital role that offers the chance to implement creative solutions, and the opportunity to influence processes in a business that values innovation and proactive problem-solving. The Category Manager will be fully responsible for a defined range of categories in the UK market, aligning procurement strategies with the central team in Spain, managing supplier relationships, and supporting local projects. The Opportunity Manage assigned categories (e.g., structure, rubber components, rubber-metal, gearbox, electrical repairs, dumpers, couplers, communication and information equipment). Align category strategies with the central procurement team in Spain. Lead supplier relationship management, including quarterly business reviews, service level agreements, and performance monitoring. Participate in supplier audits and ensure compliance. Collaborate closely with demand planning and project teams to ensure timely delivery of parts and services. Maintain up-to-date reporting on category spend and supplier KPIs. Responsibilities: Compress supplier lead times and ensure reliable, timely delivery of parts. Achieve alignment of UK category strategies with the central procurement team in Spain. Ensure accurate and up-to-date reporting on category spend and supplier KPIs. Essential Criteria CIPS certification (Level 5 preferred) or equivalent. Strong negotiation, contract management, and supplier relationship management experience. Excellent analytical, organisational, and communication skills. Ability to influence senior stakeholders and work cross-functionally. Experience in an engineering-related industry is highly desirable. Salary: £49,000 plus wider company benefits About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership, and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing, and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East, and Europe. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.
Movement Planner Our client is looking for an ambitious, enthusiastic Driver Planner to join their Planning Team. You will be responsible for helping new Drivers develop into efficient, successful Drivers by providing support and on the job training, whilst using their in-house software platform to plan and distribute movements intelligently to Drivers, who move around the UK on public transport. About Our Client Our client's goal is simple: to make vehicle movement easy. They are on their way to creating the leading end-to-end movement solution in the UK for their customers (such as Hertz and The AA), delivered by their network of 600+ drivers and transport agents across the UK. Since going live in April 2018, they have acquired over 80 clients, many of whom can claim to be amongst the largest players in the UK automotive industry. They are already one of the largest competitors in their space but have ambitions to grow much further and they are crazy about sustainability, to date they have saved fleets over 10,000,000 tonnes of CO2. They are seeing their hard work paying off as they have won seven awards, including Best Fleet Software three years in a row, a highly commended wellbeing award, two innovation awards, and one outstanding product of the year award. Key Responsibilities: Guide new Drivers through their onboarding program once they have completed their initial induction. Deliver support and 'on the job' training to enable new Drivers to become competent and self-sufficient. Monitor Driver performance and provide timely feedback and coaching. Where required, support the wider planning team with their Transporters, Contracted Drivers and replanning due to last-minute changes. Handle inbound and outbound calls, manage email communications, and update internal systems as required. What Characteristics Are They Looking For Essential: Experience in transport planning. Highly computer literate and comfortable learning new IT systems. They are a technology-led company, and they work exclusively on software and online platforms. Proven attention to detail. It is a fast-moving environment, and you'll need to be able to juggle multiple priorities successfully. Strong geographical knowledge of mainland UK. Strong communication and interpersonal skills. A can-do attitude, with a willingness to devise and attempt new ways of working, or different processes, and to learn from these successes and failures. Great time management and organisation with attention to detail. Genuine desire to take responsibility. You will need to actively seek accountability and new responsibilities as the business grows. Desirable: Desire to embrace change in the logistics industry. They do not want to do things the same way as everyone else in the market. Some public transport knowledge/experience is advantageous but not essential. What's In It For You Grow with them You will be part of a growing and ambitious company! They want you to be happy and enjoy coming to work where you are surrounded by a supportive team. In the heart of Birmingham They are based in Birmingham city centre at Somerset House, only a 5-minute walk from Grand Central train station. In summer, you can enjoy the rooftop terrace and views of the city! Socials and more! Social events and activities are held in the building once a month. They have quarterly company socials which in the past have been rooftop quiz nights, mini golf and a meal at Fazenda. Fitness and Wellbeing Your well-being and health matters to them. In the building, there is a gym and showers that you can use before, during or after work. If you like golf, you can enjoy practising on the golf simulator too. Time to relax Well-deserved time off- you will get 25 days off a year, plus bank holidays. You will also get an additional day with every completed year of service up to a maximum of 30 days per annum. Join Our Client If you want to be part of a forward-thinking, sustainable company and you embrace positivity, they would love to hear from you! Click apply now and you will be redirected to their careers site to complete your application.
Sep 04, 2025
Full time
Movement Planner Our client is looking for an ambitious, enthusiastic Driver Planner to join their Planning Team. You will be responsible for helping new Drivers develop into efficient, successful Drivers by providing support and on the job training, whilst using their in-house software platform to plan and distribute movements intelligently to Drivers, who move around the UK on public transport. About Our Client Our client's goal is simple: to make vehicle movement easy. They are on their way to creating the leading end-to-end movement solution in the UK for their customers (such as Hertz and The AA), delivered by their network of 600+ drivers and transport agents across the UK. Since going live in April 2018, they have acquired over 80 clients, many of whom can claim to be amongst the largest players in the UK automotive industry. They are already one of the largest competitors in their space but have ambitions to grow much further and they are crazy about sustainability, to date they have saved fleets over 10,000,000 tonnes of CO2. They are seeing their hard work paying off as they have won seven awards, including Best Fleet Software three years in a row, a highly commended wellbeing award, two innovation awards, and one outstanding product of the year award. Key Responsibilities: Guide new Drivers through their onboarding program once they have completed their initial induction. Deliver support and 'on the job' training to enable new Drivers to become competent and self-sufficient. Monitor Driver performance and provide timely feedback and coaching. Where required, support the wider planning team with their Transporters, Contracted Drivers and replanning due to last-minute changes. Handle inbound and outbound calls, manage email communications, and update internal systems as required. What Characteristics Are They Looking For Essential: Experience in transport planning. Highly computer literate and comfortable learning new IT systems. They are a technology-led company, and they work exclusively on software and online platforms. Proven attention to detail. It is a fast-moving environment, and you'll need to be able to juggle multiple priorities successfully. Strong geographical knowledge of mainland UK. Strong communication and interpersonal skills. A can-do attitude, with a willingness to devise and attempt new ways of working, or different processes, and to learn from these successes and failures. Great time management and organisation with attention to detail. Genuine desire to take responsibility. You will need to actively seek accountability and new responsibilities as the business grows. Desirable: Desire to embrace change in the logistics industry. They do not want to do things the same way as everyone else in the market. Some public transport knowledge/experience is advantageous but not essential. What's In It For You Grow with them You will be part of a growing and ambitious company! They want you to be happy and enjoy coming to work where you are surrounded by a supportive team. In the heart of Birmingham They are based in Birmingham city centre at Somerset House, only a 5-minute walk from Grand Central train station. In summer, you can enjoy the rooftop terrace and views of the city! Socials and more! Social events and activities are held in the building once a month. They have quarterly company socials which in the past have been rooftop quiz nights, mini golf and a meal at Fazenda. Fitness and Wellbeing Your well-being and health matters to them. In the building, there is a gym and showers that you can use before, during or after work. If you like golf, you can enjoy practising on the golf simulator too. Time to relax Well-deserved time off- you will get 25 days off a year, plus bank holidays. You will also get an additional day with every completed year of service up to a maximum of 30 days per annum. Join Our Client If you want to be part of a forward-thinking, sustainable company and you embrace positivity, they would love to hear from you! Click apply now and you will be redirected to their careers site to complete your application.
Join the UK's number one fitness brand and favourite gym. PureGym is the number 1 gym operator in the UK and growing at an unrivalled scale, providing more opportunities to join our fitness team as a Level 3 qualified Personal Trainer/Fitness Coach nationwide. Keep 100% of your PT earnings with no cap and your first month rent free. Why be a self-employed Personal Trainer at PureGym? you will have access to the largest member base in the UK, plus: Exclusive App available to build and grow your personal training business. Personal trainer specific platform - Community, downloadable resources, and Education. Courses available by leading industry experts - Lift the Bar, Mac nutrition and Future practice. Your first month rent free. Keep 100% of your PT earnings with no cap! Free advertising on the PureGym website, social media and in club In your role as Fitness Coach , you will play a key part in the safe enjoyment of our gyms, delivering an amazing member experience, teaching classes, giving inductions, and taking care of the upkeep of the gym floor. As a Fitness Coach, you will also receive the following: Contracted salary Staggered start - Month one 20x hours per week, Month two 16x hours per week, Month three and onwards will be 12x hours per week. Holiday allowance, plus your birthday off Funded First Aid qualification. Free Gym Membership for yourself and a friend or family member Career development with management training programmes Group Exercise initial training and continual upskill opportunities. Apply today! speak to a member of our team and start your career path with PureGym. Join us on our mission to inspire a healthier nation. Join us on our mission to inspire a healthier nation.
Sep 04, 2025
Full time
Join the UK's number one fitness brand and favourite gym. PureGym is the number 1 gym operator in the UK and growing at an unrivalled scale, providing more opportunities to join our fitness team as a Level 3 qualified Personal Trainer/Fitness Coach nationwide. Keep 100% of your PT earnings with no cap and your first month rent free. Why be a self-employed Personal Trainer at PureGym? you will have access to the largest member base in the UK, plus: Exclusive App available to build and grow your personal training business. Personal trainer specific platform - Community, downloadable resources, and Education. Courses available by leading industry experts - Lift the Bar, Mac nutrition and Future practice. Your first month rent free. Keep 100% of your PT earnings with no cap! Free advertising on the PureGym website, social media and in club In your role as Fitness Coach , you will play a key part in the safe enjoyment of our gyms, delivering an amazing member experience, teaching classes, giving inductions, and taking care of the upkeep of the gym floor. As a Fitness Coach, you will also receive the following: Contracted salary Staggered start - Month one 20x hours per week, Month two 16x hours per week, Month three and onwards will be 12x hours per week. Holiday allowance, plus your birthday off Funded First Aid qualification. Free Gym Membership for yourself and a friend or family member Career development with management training programmes Group Exercise initial training and continual upskill opportunities. Apply today! speak to a member of our team and start your career path with PureGym. Join us on our mission to inspire a healthier nation. Join us on our mission to inspire a healthier nation.
About us Salary - Competitive Work Type - Onsite Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week About United Utilities At United Utilities, our purpose is clear: we deliver great water for a stronger, greener and healthier North West. As a FTSE 100 company, we're proud to provide services that respect the environment, support the regional economy and benefit society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you join a team that shares your vision or connect with colleagues across our networks, you'll find a welcoming and supportive organisation ready to help you thrive. Why join us? As well as being part of a company that makes a real difference, you'll enjoy a competitive benefits package, opportunities for professional development, and the chance to contribute to essential services that millions of people rely on every day. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose We're looking for a Head of Sales & Billing Integrity to lead and develop our billing function. You'll be the "go-to" expert for all billing activity, ensuring bills are accurate, timely and complete, while safeguarding revenue and supporting outstanding customer service for both household and commercial customers. In this high-profile role, you will: Manage the end-to-end billing process, ensuring accuracy and compliance. Drive the resolution of billing issues that affect customers, ensuring quick, fair outcomes. Lead and develop a team of Billing and Revenue Assurance Managers, Team Leaders and Advisors, creating an engaged and high-performing workforce. Shape strategy and decision-making for billing, supporting continuous improvement and innovation. Work closely with senior leaders, deputising for the Head of Income when required. Oversee the design and delivery of billing processes, systems and revenue assurance controls. Look after large commercial contracts and shared service centre with a diverse range of transactional elements. Accountabilities & Responsibilities Ensure all customer bills are accurate, timely and compliant with regulatory requirements. Lead the department in delivering strategic initiatives, including new billing propositions and payment options. Utilise third-party data to manage property records effectively (e.g. occupied/void status). Ensure new connections, meter reads and property changes are recorded accurately. Deliver operational planning, budgeting and forecasting for billing. Champion continuous improvement, process efficiency and service excellence. Establish and embed robust revenue assurance strategies to prevent revenue leakage. Benchmark against industry best practice to strengthen our billing and shared services capability. Technical Skills & Experience We're looking for a strong leader with experience in customer service, billing operations or shared services. You'll bring proven expertise in managing billing activities in a complex, regulated environment, and the ability to motivate and develop teams to deliver exceptional results. You'll also have: Excellent customer service and communication skills, with the confidence to handle challenging situations constructively. Strong leadership, coaching and performance management skills with the ability to manage key stakeholders across the internal and external organisation Proven ability to deliver against KPIs and deadlines under pressure. Experience of process improvement, mapping or re-engineering. A compliance mindset, with resilience and focus in a fast-paced environment. Graduate level qualification (or equivalent experience). Ability to deal calmly and constructively with any potentially challenging enquiries from either customers or colleagues and to resolve them satisfactorily Qualifications Strong track record of working in a Customer Service and Billing function and Shared Services departments Comfortable working in complex and heavily regulated environment Advanced ability in setting and monitoring smart KPIs Proven track record of building teams and ensuring they work to effective processes Preferably, knowledge of, and experience in, the water industry Experience of process mapping or re-engineering work Graduate or graduate calibre in any discipline About the Team The Income team is responsible for the meter to cash process. Everything from meter reading, bill design, print and postage, cash collection, payment processing and debt collections sits within the Income department. We also make sure that we're billing everyone that should be billed and we design new tariffs to reflect our services and affordability schemes to support our customers. As Head of Sales and Billing you will play an integral role within the Income team shapi
Sep 03, 2025
Full time
About us Salary - Competitive Work Type - Onsite Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week About United Utilities At United Utilities, our purpose is clear: we deliver great water for a stronger, greener and healthier North West. As a FTSE 100 company, we're proud to provide services that respect the environment, support the regional economy and benefit society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you join a team that shares your vision or connect with colleagues across our networks, you'll find a welcoming and supportive organisation ready to help you thrive. Why join us? As well as being part of a company that makes a real difference, you'll enjoy a competitive benefits package, opportunities for professional development, and the chance to contribute to essential services that millions of people rely on every day. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose We're looking for a Head of Sales & Billing Integrity to lead and develop our billing function. You'll be the "go-to" expert for all billing activity, ensuring bills are accurate, timely and complete, while safeguarding revenue and supporting outstanding customer service for both household and commercial customers. In this high-profile role, you will: Manage the end-to-end billing process, ensuring accuracy and compliance. Drive the resolution of billing issues that affect customers, ensuring quick, fair outcomes. Lead and develop a team of Billing and Revenue Assurance Managers, Team Leaders and Advisors, creating an engaged and high-performing workforce. Shape strategy and decision-making for billing, supporting continuous improvement and innovation. Work closely with senior leaders, deputising for the Head of Income when required. Oversee the design and delivery of billing processes, systems and revenue assurance controls. Look after large commercial contracts and shared service centre with a diverse range of transactional elements. Accountabilities & Responsibilities Ensure all customer bills are accurate, timely and compliant with regulatory requirements. Lead the department in delivering strategic initiatives, including new billing propositions and payment options. Utilise third-party data to manage property records effectively (e.g. occupied/void status). Ensure new connections, meter reads and property changes are recorded accurately. Deliver operational planning, budgeting and forecasting for billing. Champion continuous improvement, process efficiency and service excellence. Establish and embed robust revenue assurance strategies to prevent revenue leakage. Benchmark against industry best practice to strengthen our billing and shared services capability. Technical Skills & Experience We're looking for a strong leader with experience in customer service, billing operations or shared services. You'll bring proven expertise in managing billing activities in a complex, regulated environment, and the ability to motivate and develop teams to deliver exceptional results. You'll also have: Excellent customer service and communication skills, with the confidence to handle challenging situations constructively. Strong leadership, coaching and performance management skills with the ability to manage key stakeholders across the internal and external organisation Proven ability to deliver against KPIs and deadlines under pressure. Experience of process improvement, mapping or re-engineering. A compliance mindset, with resilience and focus in a fast-paced environment. Graduate level qualification (or equivalent experience). Ability to deal calmly and constructively with any potentially challenging enquiries from either customers or colleagues and to resolve them satisfactorily Qualifications Strong track record of working in a Customer Service and Billing function and Shared Services departments Comfortable working in complex and heavily regulated environment Advanced ability in setting and monitoring smart KPIs Proven track record of building teams and ensuring they work to effective processes Preferably, knowledge of, and experience in, the water industry Experience of process mapping or re-engineering work Graduate or graduate calibre in any discipline About the Team The Income team is responsible for the meter to cash process. Everything from meter reading, bill design, print and postage, cash collection, payment processing and debt collections sits within the Income department. We also make sure that we're billing everyone that should be billed and we design new tariffs to reflect our services and affordability schemes to support our customers. As Head of Sales and Billing you will play an integral role within the Income team shapi
Broadleaf are a leading UK manufacturer and retailer of beautiful wood flooring based in Llandybie, Ammanford. We have 10 retail showrooms across the UK plus a strong commercial arm servicing hospitality, retail and developers and over the last 20 years have built a proud reputation for quality, choice and service. We are currently looking for a capable, reliable and efficient Sales Support Executive to join our busy HQ sales team. Working closely with our commercial team and showrooms, as well as directly with customers, this is a varied and interesting role with no two days quite the same, ideal for a confident, well organised people person with first rate admin skills. Key responsibilities include dealing with customer enquiries, corresponding with customers, liaising with the sales, production and warehouse teams, raising quotes & invoices, arranging samples & deliveries, collecting payments, processing internal paperwork and inputting information into our customer management system. To be successful in this role and enjoy it you will need to like people and want to deliver excellent customer service. You will need strong written and verbal communication skills and be able to deal confidently and professionally with customers and colleagues on the phone, by email and face to face. You will also need good administrative skills accuracy, attention to detail, filing and keyboard skills this isn t a role for 2 finger typists. You will need legible handwriting and be comfortable enough with a calculator to confidently work out prices and quantities. Last, but by no means least, you will need to be well organized, be able to multi-task, have a positive can do attitude and work well as part of a team. If you tick all of these boxes and would like to work with a friendly, pro-active team, in a well established and growing local company, we would love to meet you. Salary & Benefits Up to £27,000 per annum, plus bonus, pension & benefits 28 days annual holiday entitlement inc bank holidays No Christmas, bank holiday or weekend working Free On-site Parking Company Bonus Scheme Generous Staff Discount Perks At Work Membership offering discounts on travel, leisure and retail plus online personal development, fitness and well-being coaching. Company Sick Pay after 12 months service Great Working Conditions Friendly team Normal Working Hours Mon Friday, .5 hours
Sep 02, 2025
Full time
Broadleaf are a leading UK manufacturer and retailer of beautiful wood flooring based in Llandybie, Ammanford. We have 10 retail showrooms across the UK plus a strong commercial arm servicing hospitality, retail and developers and over the last 20 years have built a proud reputation for quality, choice and service. We are currently looking for a capable, reliable and efficient Sales Support Executive to join our busy HQ sales team. Working closely with our commercial team and showrooms, as well as directly with customers, this is a varied and interesting role with no two days quite the same, ideal for a confident, well organised people person with first rate admin skills. Key responsibilities include dealing with customer enquiries, corresponding with customers, liaising with the sales, production and warehouse teams, raising quotes & invoices, arranging samples & deliveries, collecting payments, processing internal paperwork and inputting information into our customer management system. To be successful in this role and enjoy it you will need to like people and want to deliver excellent customer service. You will need strong written and verbal communication skills and be able to deal confidently and professionally with customers and colleagues on the phone, by email and face to face. You will also need good administrative skills accuracy, attention to detail, filing and keyboard skills this isn t a role for 2 finger typists. You will need legible handwriting and be comfortable enough with a calculator to confidently work out prices and quantities. Last, but by no means least, you will need to be well organized, be able to multi-task, have a positive can do attitude and work well as part of a team. If you tick all of these boxes and would like to work with a friendly, pro-active team, in a well established and growing local company, we would love to meet you. Salary & Benefits Up to £27,000 per annum, plus bonus, pension & benefits 28 days annual holiday entitlement inc bank holidays No Christmas, bank holiday or weekend working Free On-site Parking Company Bonus Scheme Generous Staff Discount Perks At Work Membership offering discounts on travel, leisure and retail plus online personal development, fitness and well-being coaching. Company Sick Pay after 12 months service Great Working Conditions Friendly team Normal Working Hours Mon Friday, .5 hours
Transport Shift Manager on nights required in Droitwich - 40k salary per annum Pure Staff are recruiting for a Transport Shift Manager working nights starting at 18:00 until 06:00 based in Droitwich for a permanent position. Our customer is looking for a Transport Shift Manager who is looking for a 4 on 4 off shift pattern on nights. Applications will be reviewed week commencing 28th July, then successful candidates will need to complete an interview direct with the client. The successful candidate must fit the criteria listed below: Duties of the Transport Shift Manager - Lead team to deliver company targets Manage KPIs, conduct daily operation reviews and performance coaching Champion health and safety by leading investigations Ensure legal and audit compliance across shift operations Act as escalation point for customer service issues 4 on 4 off shift pattern The ideal Candidate- Proven experience in transport or logistics leadership role Strong leadership skills with passion for coaching and team development Solid understanding of HGV operations (HGV driving experience required) Proactive mindset with commitment to continuous improvement Desirable: Transport Management CPC and Class 1 HGV License What's in it for you? Working with a well-known successful business Permanent position Pay rates- Salaried at 40,000 per annum or 18.32ph To apply for the Transport Shift Manager vacancy, please press APPLY NOW and a member of the driving team would be more than happy to discuss this role further with yourself or answer any questions you may have. For additional information, please call (phone number removed) and ask to speak to the driving team. Pure Staff has partnered with a leading perks scheme to offer temporary workers exclusive discounts and savings on big and small purchases. Offers are subject to change but generally include; electronics, travel, clothing, home & entertainment, and fitness & wellbeing. You'll receive an invitation for free access once you've received your first payment so you can start enjoying your perks right away!
Sep 01, 2025
Full time
Transport Shift Manager on nights required in Droitwich - 40k salary per annum Pure Staff are recruiting for a Transport Shift Manager working nights starting at 18:00 until 06:00 based in Droitwich for a permanent position. Our customer is looking for a Transport Shift Manager who is looking for a 4 on 4 off shift pattern on nights. Applications will be reviewed week commencing 28th July, then successful candidates will need to complete an interview direct with the client. The successful candidate must fit the criteria listed below: Duties of the Transport Shift Manager - Lead team to deliver company targets Manage KPIs, conduct daily operation reviews and performance coaching Champion health and safety by leading investigations Ensure legal and audit compliance across shift operations Act as escalation point for customer service issues 4 on 4 off shift pattern The ideal Candidate- Proven experience in transport or logistics leadership role Strong leadership skills with passion for coaching and team development Solid understanding of HGV operations (HGV driving experience required) Proactive mindset with commitment to continuous improvement Desirable: Transport Management CPC and Class 1 HGV License What's in it for you? Working with a well-known successful business Permanent position Pay rates- Salaried at 40,000 per annum or 18.32ph To apply for the Transport Shift Manager vacancy, please press APPLY NOW and a member of the driving team would be more than happy to discuss this role further with yourself or answer any questions you may have. For additional information, please call (phone number removed) and ask to speak to the driving team. Pure Staff has partnered with a leading perks scheme to offer temporary workers exclusive discounts and savings on big and small purchases. Offers are subject to change but generally include; electronics, travel, clothing, home & entertainment, and fitness & wellbeing. You'll receive an invitation for free access once you've received your first payment so you can start enjoying your perks right away!
Simply Education are working with a prestigious and high-achieving school located in high wycombe who are looking for a passionate teacher of PE to support a well-established PE team. The school is committed to academic excellence and the holistic development of their students. The grammar school takes pride in providing a supportive and nurturing environment that encourages students to excel both in and out of the classroom. If you have experience teaching PE and are dedicated to having a positive impact on the future generations, please read on! We are looking for an enthusiastic and experienced PE Teacher to start in September, who can inspire and motivate students to develop their physical skills, health, and well-being. The successful candidate will be responsible for delivering high-quality physical education lessons, promoting a positive attitude towards physical fitness, and encouraging lifelong participation in physical activity. Key Responsibilities Plan, prepare, and deliver engaging PE lessons that cater to the diverse abilities and interests of students. Foster a positive and inclusive classroom environment that encourages student participation and enthusiasm for physical activity. Assess and monitor student progress, providing constructive feedback and setting achievable goals. Organise and oversee extracurricular sports activities, including coaching school teams and supervising inter-school competitions. Collaborate with colleagues to develop and implement a comprehensive PE curriculum that aligns with national standards and school objectives. Promote the importance of physical fitness, health, and well-being within the school community. Ensure the safety and well-being of all students during PE lessons and sports activities. Maintain and manage PE equipment and facilities. Desired experience Proven experience teaching PE at the primary or secondary school level or is an early careers teacher with a relevant degree. Has the ability to control and manage a classroom, delivering exciting lessons through interesting and diverse methods. Has excellent knowledge of the PE curriculum and current best practices in physical education. Is passionate about education and a genuine desire to help people reach their full potential. Has great communication and wants to work in a fun and friendly team. Commitment to safeguarding and promoting the welfare of children and young people. Excellent communication, organisational, and interpersonal skills. Why Join Us? Be part of a supportive and collaborative teaching environment. Access to excellent facilities and resources. Opportunities for professional development and career progression. Engage with motivated and high-achieving students. Your own dedicated Secondary school consultant. Minimal administration (no timesheets). 175 referral scheme! Access to our unique Professional Learning Specialists who provide free CPD training and 1 to 1 interview preparation. Application Process All candidates who register with Simply Education are required to provide references for the previous 10 years of work, as well as complete an enhanced DBS check. All interviews we hold will be conducted over a teams call. If you are interested in this role, please click 'apply now' to forward an up-to-date copy of your CV or please email Join us at Simply Education and help inspire the next generation to lead active, healthy, and fulfilling lives!
Sep 01, 2025
Seasonal
Simply Education are working with a prestigious and high-achieving school located in high wycombe who are looking for a passionate teacher of PE to support a well-established PE team. The school is committed to academic excellence and the holistic development of their students. The grammar school takes pride in providing a supportive and nurturing environment that encourages students to excel both in and out of the classroom. If you have experience teaching PE and are dedicated to having a positive impact on the future generations, please read on! We are looking for an enthusiastic and experienced PE Teacher to start in September, who can inspire and motivate students to develop their physical skills, health, and well-being. The successful candidate will be responsible for delivering high-quality physical education lessons, promoting a positive attitude towards physical fitness, and encouraging lifelong participation in physical activity. Key Responsibilities Plan, prepare, and deliver engaging PE lessons that cater to the diverse abilities and interests of students. Foster a positive and inclusive classroom environment that encourages student participation and enthusiasm for physical activity. Assess and monitor student progress, providing constructive feedback and setting achievable goals. Organise and oversee extracurricular sports activities, including coaching school teams and supervising inter-school competitions. Collaborate with colleagues to develop and implement a comprehensive PE curriculum that aligns with national standards and school objectives. Promote the importance of physical fitness, health, and well-being within the school community. Ensure the safety and well-being of all students during PE lessons and sports activities. Maintain and manage PE equipment and facilities. Desired experience Proven experience teaching PE at the primary or secondary school level or is an early careers teacher with a relevant degree. Has the ability to control and manage a classroom, delivering exciting lessons through interesting and diverse methods. Has excellent knowledge of the PE curriculum and current best practices in physical education. Is passionate about education and a genuine desire to help people reach their full potential. Has great communication and wants to work in a fun and friendly team. Commitment to safeguarding and promoting the welfare of children and young people. Excellent communication, organisational, and interpersonal skills. Why Join Us? Be part of a supportive and collaborative teaching environment. Access to excellent facilities and resources. Opportunities for professional development and career progression. Engage with motivated and high-achieving students. Your own dedicated Secondary school consultant. Minimal administration (no timesheets). 175 referral scheme! Access to our unique Professional Learning Specialists who provide free CPD training and 1 to 1 interview preparation. Application Process All candidates who register with Simply Education are required to provide references for the previous 10 years of work, as well as complete an enhanced DBS check. All interviews we hold will be conducted over a teams call. If you are interested in this role, please click 'apply now' to forward an up-to-date copy of your CV or please email Join us at Simply Education and help inspire the next generation to lead active, healthy, and fulfilling lives!
Head of Nutrition Our client, a successful tech scale-up, cash generative SME, with a £5m turnover and employing 70 staff, is looking to double in size in the next five years under the guidance of its experienced, highly charismatic and driven CEO, supported by a first-class senior leadership team. Their platform combines personalised technology with individualised coaching to deliver cutting-edge support for nutrition, habit forming and sustainable lifestyle changes. They now seek to appoint a knowledgeable Registered Dietitian who understands the science of nutrition and the real-life application of fitness, not only for weight loss but also for those engaged in strength training, weightlifting, and performance improvement. As Head of Nutrition, you will: play a key role in shaping the user experience by providing expert guidance on diet, exercise, and wellness support product development, create evidence-based content to support members and followers be the voice of knowledge across the organisation on all nutritional know how own the online and coaching nutritional content via the company's digital platform (video, chat, or asynchronous messaging) develop customised meal plans and diet strategies tailored to a variety of goals (e.g., fat loss, muscle gain, strength training, metabolic health) collaborate with fitness professionals and exercise scientists to ensure nutrition advice aligns with training protocols help shape product features that integrate nutrition, fitness, and health data contribute to the creation of digital content including articles, guides, meal templates, and educational resources remain up to date with evidence-based practices in both dietetics and sports nutrition, including supplements, macronutrient timing, and fuelling for performance support users in building sustainable habits around food, training, and recovery analyse health data and user feedback to iterate and improve our nutrition tools and services As Head of Nutrition, you will need: a Registered Dietitian (RD/RDN) credential a Bachelor's or Master's degree in Dietetics, Nutrition, or related field 2+ years' experience in clinical, performance, or digital health settings a strong understanding of strength training, weightlifting, and sports nutrition a passion for fitness and an active lifestyle excellent communication and coaching skills the ability to use digital tools, health apps, and telehealth platforms experience with behaviour change techniques the ability to analyse biometric data (e.g., body composition, wearables, nutrition tracking apps) Salary & benefits: £50-70k pa 25 days holiday bank holidays Employee discounts Free on-site gym Enhanced sick pay scheme Enhanced maternity & paternity pay
Sep 01, 2025
Full time
Head of Nutrition Our client, a successful tech scale-up, cash generative SME, with a £5m turnover and employing 70 staff, is looking to double in size in the next five years under the guidance of its experienced, highly charismatic and driven CEO, supported by a first-class senior leadership team. Their platform combines personalised technology with individualised coaching to deliver cutting-edge support for nutrition, habit forming and sustainable lifestyle changes. They now seek to appoint a knowledgeable Registered Dietitian who understands the science of nutrition and the real-life application of fitness, not only for weight loss but also for those engaged in strength training, weightlifting, and performance improvement. As Head of Nutrition, you will: play a key role in shaping the user experience by providing expert guidance on diet, exercise, and wellness support product development, create evidence-based content to support members and followers be the voice of knowledge across the organisation on all nutritional know how own the online and coaching nutritional content via the company's digital platform (video, chat, or asynchronous messaging) develop customised meal plans and diet strategies tailored to a variety of goals (e.g., fat loss, muscle gain, strength training, metabolic health) collaborate with fitness professionals and exercise scientists to ensure nutrition advice aligns with training protocols help shape product features that integrate nutrition, fitness, and health data contribute to the creation of digital content including articles, guides, meal templates, and educational resources remain up to date with evidence-based practices in both dietetics and sports nutrition, including supplements, macronutrient timing, and fuelling for performance support users in building sustainable habits around food, training, and recovery analyse health data and user feedback to iterate and improve our nutrition tools and services As Head of Nutrition, you will need: a Registered Dietitian (RD/RDN) credential a Bachelor's or Master's degree in Dietetics, Nutrition, or related field 2+ years' experience in clinical, performance, or digital health settings a strong understanding of strength training, weightlifting, and sports nutrition a passion for fitness and an active lifestyle excellent communication and coaching skills the ability to use digital tools, health apps, and telehealth platforms experience with behaviour change techniques the ability to analyse biometric data (e.g., body composition, wearables, nutrition tracking apps) Salary & benefits: £50-70k pa 25 days holiday bank holidays Employee discounts Free on-site gym Enhanced sick pay scheme Enhanced maternity & paternity pay
Production Manager Littlehampton £55,000 The Situation Ford and Stanley are currently collaborating with a global company specialising in the design, development, and manufacturing of high-performance polymer-based components and systems. They are known for their expertise in rubber, elastomeric, and polymer solutions tailored to industries like rail, defence, automotive, and industrial engineering. They are seeking a Production Manager to join their team in Littlehampton. The Production Manager will play a key role in driving the growth and ongoing development of shop floor operations. A strong focus on strategic initiatives and process optimisation will be essential to enhancing production efficiency and supporting continuous improvement efforts. As a Production Manager you will be a hands-on leader who creates high-performing teams through trust, transparency, and accountability, while keeping safety and employee well-being front and centre. The Opportunity The Production Manager will lead a key process area with significant potential for efficiency improvements. Achieving this will require strong, motivational leadership to drive change and unify the team around new operational practices. While supported by the wider group, the business operates within budget limitations. The incoming Production Manager must focus on boosting workforce productivity, improving efficiency, and developing team skills with minimal resources. Investing in people will be key to unlocking greater capacity. The Production Manager will need to carefully balance day-to-day delivery with driving change. This will require strategic thinking, empathy, and strong prioritisation to ensure both operational performance and long-term improvements are achieved. Responsibilities: Demonstrate an increase to the output of the factory across the current product portfolio. Significantly improve the organisation of the site, ensuring it is clean, efficient, and well structured, underpinned by lean methodologies such as 5S. Implement robust and meaningful KPIs and processes, driving productivity, clarity of expectations, and long-term growth. Mentor, inspire and lead your direct team and broader workforce, creating an engaged, collaborative, and accountable culture. Be a champion for an initiative-taking safety-first culture, embedding safe systems of work, driving behavioural change, and ensuring safety is part of every conversation and every process. Act as a key driver of cultural and operational change, working shoulder-to-shoulder with staff, fostering trust and mutual respect. Essential Criteria Strong knowledge of continuous improvement practices including Lean Manufacturing. A good understanding of KPIs and delivering monthly/ weekly forecasts. From heavy engineering or manufacturing background Safety-conscious, with a personal commitment to embedding and enforcing safe working practices throughout the site. Salary: £55,000 plus wider company benefits About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership, and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing, and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East, and Europe. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.
Sep 01, 2025
Full time
Production Manager Littlehampton £55,000 The Situation Ford and Stanley are currently collaborating with a global company specialising in the design, development, and manufacturing of high-performance polymer-based components and systems. They are known for their expertise in rubber, elastomeric, and polymer solutions tailored to industries like rail, defence, automotive, and industrial engineering. They are seeking a Production Manager to join their team in Littlehampton. The Production Manager will play a key role in driving the growth and ongoing development of shop floor operations. A strong focus on strategic initiatives and process optimisation will be essential to enhancing production efficiency and supporting continuous improvement efforts. As a Production Manager you will be a hands-on leader who creates high-performing teams through trust, transparency, and accountability, while keeping safety and employee well-being front and centre. The Opportunity The Production Manager will lead a key process area with significant potential for efficiency improvements. Achieving this will require strong, motivational leadership to drive change and unify the team around new operational practices. While supported by the wider group, the business operates within budget limitations. The incoming Production Manager must focus on boosting workforce productivity, improving efficiency, and developing team skills with minimal resources. Investing in people will be key to unlocking greater capacity. The Production Manager will need to carefully balance day-to-day delivery with driving change. This will require strategic thinking, empathy, and strong prioritisation to ensure both operational performance and long-term improvements are achieved. Responsibilities: Demonstrate an increase to the output of the factory across the current product portfolio. Significantly improve the organisation of the site, ensuring it is clean, efficient, and well structured, underpinned by lean methodologies such as 5S. Implement robust and meaningful KPIs and processes, driving productivity, clarity of expectations, and long-term growth. Mentor, inspire and lead your direct team and broader workforce, creating an engaged, collaborative, and accountable culture. Be a champion for an initiative-taking safety-first culture, embedding safe systems of work, driving behavioural change, and ensuring safety is part of every conversation and every process. Act as a key driver of cultural and operational change, working shoulder-to-shoulder with staff, fostering trust and mutual respect. Essential Criteria Strong knowledge of continuous improvement practices including Lean Manufacturing. A good understanding of KPIs and delivering monthly/ weekly forecasts. From heavy engineering or manufacturing background Safety-conscious, with a personal commitment to embedding and enforcing safe working practices throughout the site. Salary: £55,000 plus wider company benefits About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership, and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing, and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East, and Europe. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.
Debt Recovery Manager Key Responsibilities: - Ensure that the team provides courteous and professional customer service while negotiating repayment terms with customers - Address escalated customer issues and resolve complaints in a timely manner, maintaining a high standard of customer satisfaction - Liaise with internal and external stakeholders, including legal and compliance teams, to address complex cases and escalate issues when necessary. - Constant review of the recovery process to ensure it adheres to all regulatory requirements adhering to the requirements of the insurer and management. - Adhere to all relevant policies, local processes, regulatory and business service level agreements - Conduct regular performance reviews, provide coaching, and support ongoing development to enhance the team s skills and productivity. - Establish, implement and manage sustainable repayment arrangements tailored to the needs of both the Business and Debtor ensuring late payments are chased and enforcement action taken. - Accurately manage and calculate settlement figures for all debtors, supporting all areas of the business in relation to RG Claims Recoveries. - Accurately manage & calculate financial payment requisitions as part of the recoveries process and ensure that payments are made to the Landlord efficiently with relevant tracking & recording in place. - Work closely with outsourced providers to maximise the success of recovery through strategy planning and efficient query handling. - Prepare regular reports on recovery rates, team performance, and other key metrics for management review - Foster a positive work environment, promoting teamwork and cooperation within the team and across departments. - Stay updated on changes in industry regulations and ensure that the team adheres to all applicable laws, policies, and guidelines. - Conduct audits of recovery activities to ensure compliance and address any deviations from company policies. Conduct Rules and Fitness & Propriety All PIB employees are expected to conduct themselves with integrity and professionalism, placing the customer at the centre of all we do and is central to our culture. You must adhere at all times to the FCA s Conduct Rules set out below. Individual Conduct Rules: You must act with integrity. You must act with due skill, care and diligence. You must be open and cooperative with the FCA, the PRA and other regulators. You must pay due regard to the interests of customers and treat them fairly. You must observe proper standards of market conduct. You must act to deliver good outcomes for retail consumers. Compliance with the FCA Conduct Rules is required at all times and will be evidenced through annual performance reviews. Fitness & Propriety You will be assessed on a regular basis in line with PIB s requirements to ensure that you: Maintain your fitness at an appropriate level to undertake the function you perform in a sound and prudent manner at all times-this relates to your experience, knowledge, skills and professional qualifications(where appropriate) and associated CPD. Maintain your propriety at all times-this relates to good repute, honesty, integrity and financial soundness. This includes advising the firm of any changes in circumstances and conflicts of interest that could materially affect your fitness or propriety. Have undertaken or are undertaking all relevant training. Compliance of Fitness & Propriety will be evidenced through PIB s annual checks on Fitness & Propriety (e.g. financial soundness), through annual performance reviews and through completion of your Fitness & Propriety Declaration. Person specification Qualifications - GCSE C or above or equivalent - English and Maths - Degree in Business, Finance, or a related field Experience - Proven experience in a debt recovery, collections, or a similar role, with at least 2 years in a leadership position. - Experience of working effectively under pressure and meet targets in a fast-paced environment. - Understanding of HomeLet as a business and its aims and objectives - Understands and has experience of working with customers identified as vulnerable Knowledge - Strong knowledge of recovery strategies, legal regulations, and industry best practices. Skills - Collaborative Working- Encourages Co-Operative Working - Communicating Clearly- Promotes Two-Way Communication - Leading & Developing- Enables the Performance of Others - Thinking Customer- Strives to Deliver Excellence - Commercial Mind-set- Identifies opportunities to reduce costs - Analysing & Initiating- Applies Analytical Rigour - Adapting & Responding- Adapts to Change - Taking Ownership- Seeks New Opportunities Creating & Innovating- Encourages Innovation - Planning & Prioritising-Plans and Monitors Deliverables Attitude - Demonstrates strong leadership by guiding, supporting, and inspiring the team to achieve their goals. - Shows empathy, understanding the challenges they may face and demonstrating patience during difficult conversations - Committed to maintaining a positive customer experience while balancing the need for effective debt recovery. - Handles challenging situations calmly and remains composed under pressure, especially when dealing with sensitive financial matters. - Pays careful attention to detail at all times. REF-(Apply online only)
Sep 01, 2025
Full time
Debt Recovery Manager Key Responsibilities: - Ensure that the team provides courteous and professional customer service while negotiating repayment terms with customers - Address escalated customer issues and resolve complaints in a timely manner, maintaining a high standard of customer satisfaction - Liaise with internal and external stakeholders, including legal and compliance teams, to address complex cases and escalate issues when necessary. - Constant review of the recovery process to ensure it adheres to all regulatory requirements adhering to the requirements of the insurer and management. - Adhere to all relevant policies, local processes, regulatory and business service level agreements - Conduct regular performance reviews, provide coaching, and support ongoing development to enhance the team s skills and productivity. - Establish, implement and manage sustainable repayment arrangements tailored to the needs of both the Business and Debtor ensuring late payments are chased and enforcement action taken. - Accurately manage and calculate settlement figures for all debtors, supporting all areas of the business in relation to RG Claims Recoveries. - Accurately manage & calculate financial payment requisitions as part of the recoveries process and ensure that payments are made to the Landlord efficiently with relevant tracking & recording in place. - Work closely with outsourced providers to maximise the success of recovery through strategy planning and efficient query handling. - Prepare regular reports on recovery rates, team performance, and other key metrics for management review - Foster a positive work environment, promoting teamwork and cooperation within the team and across departments. - Stay updated on changes in industry regulations and ensure that the team adheres to all applicable laws, policies, and guidelines. - Conduct audits of recovery activities to ensure compliance and address any deviations from company policies. Conduct Rules and Fitness & Propriety All PIB employees are expected to conduct themselves with integrity and professionalism, placing the customer at the centre of all we do and is central to our culture. You must adhere at all times to the FCA s Conduct Rules set out below. Individual Conduct Rules: You must act with integrity. You must act with due skill, care and diligence. You must be open and cooperative with the FCA, the PRA and other regulators. You must pay due regard to the interests of customers and treat them fairly. You must observe proper standards of market conduct. You must act to deliver good outcomes for retail consumers. Compliance with the FCA Conduct Rules is required at all times and will be evidenced through annual performance reviews. Fitness & Propriety You will be assessed on a regular basis in line with PIB s requirements to ensure that you: Maintain your fitness at an appropriate level to undertake the function you perform in a sound and prudent manner at all times-this relates to your experience, knowledge, skills and professional qualifications(where appropriate) and associated CPD. Maintain your propriety at all times-this relates to good repute, honesty, integrity and financial soundness. This includes advising the firm of any changes in circumstances and conflicts of interest that could materially affect your fitness or propriety. Have undertaken or are undertaking all relevant training. Compliance of Fitness & Propriety will be evidenced through PIB s annual checks on Fitness & Propriety (e.g. financial soundness), through annual performance reviews and through completion of your Fitness & Propriety Declaration. Person specification Qualifications - GCSE C or above or equivalent - English and Maths - Degree in Business, Finance, or a related field Experience - Proven experience in a debt recovery, collections, or a similar role, with at least 2 years in a leadership position. - Experience of working effectively under pressure and meet targets in a fast-paced environment. - Understanding of HomeLet as a business and its aims and objectives - Understands and has experience of working with customers identified as vulnerable Knowledge - Strong knowledge of recovery strategies, legal regulations, and industry best practices. Skills - Collaborative Working- Encourages Co-Operative Working - Communicating Clearly- Promotes Two-Way Communication - Leading & Developing- Enables the Performance of Others - Thinking Customer- Strives to Deliver Excellence - Commercial Mind-set- Identifies opportunities to reduce costs - Analysing & Initiating- Applies Analytical Rigour - Adapting & Responding- Adapts to Change - Taking Ownership- Seeks New Opportunities Creating & Innovating- Encourages Innovation - Planning & Prioritising-Plans and Monitors Deliverables Attitude - Demonstrates strong leadership by guiding, supporting, and inspiring the team to achieve their goals. - Shows empathy, understanding the challenges they may face and demonstrating patience during difficult conversations - Committed to maintaining a positive customer experience while balancing the need for effective debt recovery. - Handles challenging situations calmly and remains composed under pressure, especially when dealing with sensitive financial matters. - Pays careful attention to detail at all times. REF-(Apply online only)
Position: Group Client Relationship Executive Reporting to: Group Sales & Commercial Director Overview: The Group Client Relationship Executive will play a pivotal role in helping Ford & Stanley Talent Services Group (Ford & Stanley) to build and maintain very effective relationships with its customers. This will be achieved by liaising between key contacts within client companies and internal heads of service delivery, to ensure the expectations of the customers are always managed, and that Ford & Stanley s sales promise is the customer reality. Working within the Group Sales & Client Development Team, the Client Relationship Executive will also play a pivotal role helping the company develop and expand the service line provision within newly acquired and long-standing client relationships. They will be tasked with raising awareness of Ford & Stanley s suite of Group services and ultimately ensuring that when the customer has a business need within the Group s areas of expertise, Ford & Stanley services are front of mind. The Opportunity: Ford & Stanley has steadily built a strong market reputation for delivering innovative, high quality talent services over a fifteen-year period. Those services comprise recruitment from shop floor to boardroom, leadership development, performance coaching and mental fitness support. With a current turnover of £25million and a long-established team of c60 people, the company is embarking upon an ambitious growth strategy by expanding market share and extending its influence in its fledgling sectors. The essence of the opportunity for anyone considering this role is to help the company turn its ambitions into reality and to realise your own career aspirations as a result. In addition to what will be a highly fulfilling role, your potential career paths include key account management, international relationship development and accounts team leadership. About Ford & Stanley Group The Ford & Stanley Group comprises of 4 companies specialising in the provision of world class talent Solutions - Executive Search, White Collar Recruitment & Blue Collar Recruitment underpinned by our solutions business that specialises in Leadership, Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from Start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A large percentage of current business is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby UK Ford & Stanley is privately owned, has c60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with average length of service of the current team at recruiter level being 3.2 years, in support functions it is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our Mission of helping to create 10million Better Workdays is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our Join us page. You may also want to see some of the great work our teams have been doing for the environment here. The Role: Group Client Relationship Executive is a newly established role that sits within the Group Sales & Client Development Team. The team works hand in hand with leaders of each business area to ensure the Group strategies for a) maximising commercial returns whilst b) protecting market reputation are realised. Whilst business area leaders are naturally focussed on managing the performance of their own specific business areas, the Group function has a holistic approach across all services to ensure all are equally represented within each client company. This will entail developing a clear understanding of each Ford & Stanley service line, their unique features, and specific benefits to employers. From there building client awareness, creating understanding and establishing which service line(s) are relevant and of interest. From the inception of all new client relationships, the role takes responsibility for ensuring a clearly defined Service Level Agreement (SLA) is established from the outset. For legacy clients, as the person in this role you will be responsible for revisiting any existing SLAs and helping to iron-out any historical service deltas if required to re-establish service provision. You will conduct Company Discoveries and thereon act as the conduit to internal recruitment teams gaining a full understand regarding your client s organisations, why people like working there, and their unique selling points to the candidate market. The person in this role will use their considerable interpersonal skills to create mutual understanding of what both parties need from the other to ensure the relationship is successful; liaising between the employer and the service delivery teams to resolve any misunderstandings or deltas. Your first 12 months: Gain an understanding of all 4 business areas and develop the ability to confidently articulate the value and service of each in a concise manner. Get to know each of your new colleagues and build rapport Become fully conversant with company systems and processes, with particular focus on Bluesheet / Goldsheet customer relationship methodology and Company Discovery. Meet each of your new clients, get to know and understand them, establish professional rapport, and learn about their organisations Working alongside service delivery team colleagues, fulfilling your role in executing the Group strategy for each client under your remit, adopting strategic client development planning methodology. Become the person trust both internally and externally to skilfully ensure that service delivery runs smoothly, that delas are painlessly resolved, the commercial opportunities are realised and the NPS ratings remain high by managing expectations. Key deliverables within the first 12 months include: Demonstratable examples of expanding Ford & Stanleys client base under your remit. This will be measured on increasing spend, opportunities brought into the business have increased from previous year. This will involve the quality of the opportunities onboarded and level commitment from clients. Essentially ensuring a high vacancy onboarded to conversion rate. Perceived as someone who is proactive, a problem solver, easily accessible of whom both the business and clients/hiring managers can rely on. Become the best in the business of articulating the groups offering and ability to develop / train others in the art of. Essential Hard Skills (Skills & Experience) Demonstratable experience of successfully growing and expanding relationship and commercial opportunities across a portfolio of clients. A B2B background developing relationships in consultancy services or solutions environment Candidates to be within a commutable distance of our Derby HQ, driving licences and car. (The position comes with a car allowance not car) Represented their organisation well at trade shows, networking events with demonstrable ROI Degree educated. Essential Soft Skills (Attributes & Behaviours) An engaging, passionate, confident individual able to build rapport within warm and cold relationships An articulate, confident communicator both internally and externally. Proactive, hungry and energetic personality. Problem Solver, decisive with no task too big no task too small mindset. High drive, self-motivation and desire to have their name synonymous with the ability to deliver high-level commercial and relationship results. Exceptional negotiator demonstrating high levels of emotional intelligence. Working Arrangements & Location: We have a Proudly In Office policy which has been pivotal to our exponential growth and success. Ford & Stanley operates as a business eco-system , with each team member symbiotically supporting and relying on the other for their experience, learning opportunities, in-the-moment knowledge sharing and motivation when we need a lift. We are flexible with team members when they need us to be, meaning ad-hoc home working days are fully supported, but as an exception. We are in office when our colleagues and customers need us to be which is business hours, 5 days a week. This is crucial to our collective ambitions. Our core business hours are 8:30am 5:30pm Monday to Thursday with a 4:30pm finish on a Friday. The contracted place of work for this position is Ford & Stanley Head Offices on Pride Park, Derby. Salary Banding: Low £40k Mid £45k Top £50k Package Uncapped Commission Scheme . click apply for full job details
Sep 01, 2025
Full time
Position: Group Client Relationship Executive Reporting to: Group Sales & Commercial Director Overview: The Group Client Relationship Executive will play a pivotal role in helping Ford & Stanley Talent Services Group (Ford & Stanley) to build and maintain very effective relationships with its customers. This will be achieved by liaising between key contacts within client companies and internal heads of service delivery, to ensure the expectations of the customers are always managed, and that Ford & Stanley s sales promise is the customer reality. Working within the Group Sales & Client Development Team, the Client Relationship Executive will also play a pivotal role helping the company develop and expand the service line provision within newly acquired and long-standing client relationships. They will be tasked with raising awareness of Ford & Stanley s suite of Group services and ultimately ensuring that when the customer has a business need within the Group s areas of expertise, Ford & Stanley services are front of mind. The Opportunity: Ford & Stanley has steadily built a strong market reputation for delivering innovative, high quality talent services over a fifteen-year period. Those services comprise recruitment from shop floor to boardroom, leadership development, performance coaching and mental fitness support. With a current turnover of £25million and a long-established team of c60 people, the company is embarking upon an ambitious growth strategy by expanding market share and extending its influence in its fledgling sectors. The essence of the opportunity for anyone considering this role is to help the company turn its ambitions into reality and to realise your own career aspirations as a result. In addition to what will be a highly fulfilling role, your potential career paths include key account management, international relationship development and accounts team leadership. About Ford & Stanley Group The Ford & Stanley Group comprises of 4 companies specialising in the provision of world class talent Solutions - Executive Search, White Collar Recruitment & Blue Collar Recruitment underpinned by our solutions business that specialises in Leadership, Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from Start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A large percentage of current business is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby UK Ford & Stanley is privately owned, has c60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with average length of service of the current team at recruiter level being 3.2 years, in support functions it is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our Mission of helping to create 10million Better Workdays is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our Join us page. You may also want to see some of the great work our teams have been doing for the environment here. The Role: Group Client Relationship Executive is a newly established role that sits within the Group Sales & Client Development Team. The team works hand in hand with leaders of each business area to ensure the Group strategies for a) maximising commercial returns whilst b) protecting market reputation are realised. Whilst business area leaders are naturally focussed on managing the performance of their own specific business areas, the Group function has a holistic approach across all services to ensure all are equally represented within each client company. This will entail developing a clear understanding of each Ford & Stanley service line, their unique features, and specific benefits to employers. From there building client awareness, creating understanding and establishing which service line(s) are relevant and of interest. From the inception of all new client relationships, the role takes responsibility for ensuring a clearly defined Service Level Agreement (SLA) is established from the outset. For legacy clients, as the person in this role you will be responsible for revisiting any existing SLAs and helping to iron-out any historical service deltas if required to re-establish service provision. You will conduct Company Discoveries and thereon act as the conduit to internal recruitment teams gaining a full understand regarding your client s organisations, why people like working there, and their unique selling points to the candidate market. The person in this role will use their considerable interpersonal skills to create mutual understanding of what both parties need from the other to ensure the relationship is successful; liaising between the employer and the service delivery teams to resolve any misunderstandings or deltas. Your first 12 months: Gain an understanding of all 4 business areas and develop the ability to confidently articulate the value and service of each in a concise manner. Get to know each of your new colleagues and build rapport Become fully conversant with company systems and processes, with particular focus on Bluesheet / Goldsheet customer relationship methodology and Company Discovery. Meet each of your new clients, get to know and understand them, establish professional rapport, and learn about their organisations Working alongside service delivery team colleagues, fulfilling your role in executing the Group strategy for each client under your remit, adopting strategic client development planning methodology. Become the person trust both internally and externally to skilfully ensure that service delivery runs smoothly, that delas are painlessly resolved, the commercial opportunities are realised and the NPS ratings remain high by managing expectations. Key deliverables within the first 12 months include: Demonstratable examples of expanding Ford & Stanleys client base under your remit. This will be measured on increasing spend, opportunities brought into the business have increased from previous year. This will involve the quality of the opportunities onboarded and level commitment from clients. Essentially ensuring a high vacancy onboarded to conversion rate. Perceived as someone who is proactive, a problem solver, easily accessible of whom both the business and clients/hiring managers can rely on. Become the best in the business of articulating the groups offering and ability to develop / train others in the art of. Essential Hard Skills (Skills & Experience) Demonstratable experience of successfully growing and expanding relationship and commercial opportunities across a portfolio of clients. A B2B background developing relationships in consultancy services or solutions environment Candidates to be within a commutable distance of our Derby HQ, driving licences and car. (The position comes with a car allowance not car) Represented their organisation well at trade shows, networking events with demonstrable ROI Degree educated. Essential Soft Skills (Attributes & Behaviours) An engaging, passionate, confident individual able to build rapport within warm and cold relationships An articulate, confident communicator both internally and externally. Proactive, hungry and energetic personality. Problem Solver, decisive with no task too big no task too small mindset. High drive, self-motivation and desire to have their name synonymous with the ability to deliver high-level commercial and relationship results. Exceptional negotiator demonstrating high levels of emotional intelligence. Working Arrangements & Location: We have a Proudly In Office policy which has been pivotal to our exponential growth and success. Ford & Stanley operates as a business eco-system , with each team member symbiotically supporting and relying on the other for their experience, learning opportunities, in-the-moment knowledge sharing and motivation when we need a lift. We are flexible with team members when they need us to be, meaning ad-hoc home working days are fully supported, but as an exception. We are in office when our colleagues and customers need us to be which is business hours, 5 days a week. This is crucial to our collective ambitions. Our core business hours are 8:30am 5:30pm Monday to Thursday with a 4:30pm finish on a Friday. The contracted place of work for this position is Ford & Stanley Head Offices on Pride Park, Derby. Salary Banding: Low £40k Mid £45k Top £50k Package Uncapped Commission Scheme . click apply for full job details
Head of Sales 70,000 - 75,000 + Company Car/Allowance + Bonus + Progression + Benefits Bracknell (Commutable from: Reading, Slough, Wokingham, Farnborough, Guildford, West London) Are you a proactive and ambitious professional, looking to join a global leading business in a highly autonomous role, where you will be able to put your own stamp on the business? On offer is the chance to play a vital role in transforming the sales organisation, where you will have the ability to influence change, drive best practice and provide leadership that ensures the business achieves its goals. The company are world-renowned in the fitness and wellness industry, they have exciting growth plans in place and would like this new position to facilitate and influence the developments. You will be responsible for supporting the transformation of local sales teams, embedding best practices, delivering training and providing data-driven insights to management. You will partner with senior leadership and play a vital role in driving sales effectiveness across the UK, whilst being based out of their modern office in Bracknell. This role would suit an enthusiastic and analytical minded individual with experience in sales processes or consulting, eager to grow within a global brand. The Role: - Supporting the local sales force in delivering the Sales Process - Implementing CRM and monitoring KPIs - Carrying out shadowing visits and providing feedback for improvement The Person: - Data-driven, analytical approach with strong problem-solving skills - Sales process knowledge and CRM experience - Full UK Driving License Job Reference: (phone number removed) Sales, Training, CRM, Salesforce, Fitness, Wellness, Project Leader, Transformation, Coaching, Data Analysis, International, Partnering, KPI, Improvement, Consulting, Multinational, Bracknell, Reading, Slough, Wokingham, Farnborough, Guildford, West London To apply for this role or to be considered for further roles, please click "Apply Now" or contact Alex Marks at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Sep 01, 2025
Full time
Head of Sales 70,000 - 75,000 + Company Car/Allowance + Bonus + Progression + Benefits Bracknell (Commutable from: Reading, Slough, Wokingham, Farnborough, Guildford, West London) Are you a proactive and ambitious professional, looking to join a global leading business in a highly autonomous role, where you will be able to put your own stamp on the business? On offer is the chance to play a vital role in transforming the sales organisation, where you will have the ability to influence change, drive best practice and provide leadership that ensures the business achieves its goals. The company are world-renowned in the fitness and wellness industry, they have exciting growth plans in place and would like this new position to facilitate and influence the developments. You will be responsible for supporting the transformation of local sales teams, embedding best practices, delivering training and providing data-driven insights to management. You will partner with senior leadership and play a vital role in driving sales effectiveness across the UK, whilst being based out of their modern office in Bracknell. This role would suit an enthusiastic and analytical minded individual with experience in sales processes or consulting, eager to grow within a global brand. The Role: - Supporting the local sales force in delivering the Sales Process - Implementing CRM and monitoring KPIs - Carrying out shadowing visits and providing feedback for improvement The Person: - Data-driven, analytical approach with strong problem-solving skills - Sales process knowledge and CRM experience - Full UK Driving License Job Reference: (phone number removed) Sales, Training, CRM, Salesforce, Fitness, Wellness, Project Leader, Transformation, Coaching, Data Analysis, International, Partnering, KPI, Improvement, Consulting, Multinational, Bracknell, Reading, Slough, Wokingham, Farnborough, Guildford, West London To apply for this role or to be considered for further roles, please click "Apply Now" or contact Alex Marks at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Candidate Opportunity Brief Position: Group Client Relationship Executive Reporting to: Group Sales & Commercial Director Overview: The Group Client Relationship Executive will play a pivotal role in helping Ford & Stanley Talent Services Group (Ford & Stanley) to build and maintain very effective relationships with its customers. This will be achieved by liaising between key contacts within client companies and internal heads of service delivery, to ensure the expectations of the customers are always managed, and that Ford & Stanley's sales promise is the customer reality. Working within the Group Sales & Client Development Team, the Client Relationship Executive will also play a pivotal role helping the company develop and expand the service line provision within newly acquired and long-standing client relationships. They will be tasked with raising awareness of Ford & Stanley's suite of Group services and ultimately ensuring that when the customer has a business need within the Group's areas of expertise, Ford & Stanley services are front of mind. The Opportunity: Ford & Stanley has steadily built a strong market reputation for delivering innovative, high quality talent services over a fifteen-year period. Those services comprise recruitment from shop floor to boardroom, leadership development, performance coaching and mental fitness support. With a current turnover of £25million and a long-established team of circa 60 people, the company is embarking upon an ambitious growth strategy by expanding market share and extending its influence in its fledgling sectors. The essence of the opportunity for anyone considering this role is to help the company turn its ambitions into reality and to realise your own career aspirations as a result. In addition to what will be a highly fulfilling role, your potential career paths include key account management, international relationship development and accounts team leadership. About Ford & Stanley Group Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from Start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A large percentage of current business is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company's sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby UK - Ford & Stanley is privately owned, has c60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with average length of service of the current team at recruiter level being 3.2 years, in support functions it is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our Mission of helping to create 10million Better Workdays is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our Join us page. You may also want to see some of the great work our teams have been doing for the environment here. The Role: Group Client Relationship Executive is a newly established role that sits within the Group Sales & Client Development Team. The team works hand in hand with leaders of each business area to ensure the Group strategies for a) maximising commercial returns whilst b) protecting market reputation are realised. Whilst business area leaders are naturally focussed on managing the performance of their own specific business areas, the Group function has a holistic approach across all services to ensure all are equally represented within each client company. This will entail developing a clear understanding of each Ford & Stanley service line, their unique features, and specific benefits to employers. From there building client awareness, creating understanding and establishing which service line(s) are relevant and of interest. From the inception of all new client relationships, the role takes responsibility for ensuring a clearly defined Service Level Agreement (SLA) is established from the outset. For legacy clients, as the person in this role you will be responsible for revisiting any existing SLAs and helping to iron-out any historical service deltas if required to re-establish service provision. You will conduct Company Discoveries and thereon act as the conduit to internal recruitment teams gaining a full understand regarding your client's organisations, why people like working there, and their unique selling points to the candidate market. The person in this role will use their considerable interpersonal skills to create mutual understanding of what both parties need from the other to ensure the relationship is successful; liaising between the employer and the service delivery teams to resolve any misunderstandings or deltas. Your first 12 months: Gain an understanding of all 4 business areas and develop the ability to confidently articulate the value and service of each in a concise manner. Get to know each of your new colleagues and build rapport Become fully conversant with company systems and processes, with particular focus on Bluesheet / Goldsheet customer relationship methodology and Company Discovery. Meet each of your new clients, get to know and understand them, establish professional rapport, and learn about their organisations Working alongside service delivery team colleagues, fulfilling your role in executing the Group strategy for each client under your remit, adopting strategic client development planning methodology. Become the person of trust both internally and externally to skilfully ensure that service delivery runs smoothly, that deltas are painlessly resolved, the commercial opportunities are realised and the NPS ratings remain high by managing expectations. Key deliverables within the first 12 months include: Demonstratable examples of expanding Ford & Stanleys client base under your remit. This will be measured on increasing spend, opportunities brought into the business have increased from previous year. This will involve the quality of the opportunities onboarded and level commitment from clients. Essentially ensuring a high vacancy onboarded to conversion rate. Perceived as someone who is proactive, a problem solver, easily accessible of whom both the business and clients/hiring managers can rely on. Become the best in the business of articulating the groups offering and ability to develop / train others in the art of. Essential Hard Skills (Skills & Experience) Demonstratable experience of successfully growing and expanding relationship and commercial opportunities across a portfolio of clients. A B2B background developing relationships in consultancy services or solutions environment Candidates to be within a commutable distance of our Derby HQ, driving licences and car. (The position comes with a car allowance not car) Represented their organisation well at trade shows, networking events with demonstrable ROI Degree educated. Essential Soft Skills (Attributes & Behaviours) An engaging, passionate, confident individual able to build rapport within warm and cold relationships An articulate, confident communicator both internally and externally. Proactive, hungry and energetic personality. Problem Solver, decisive with no task too big no task too small mindset. High drive, self-motivation and desire to have their name synonymous with the ability to deliver high-level commercial and relationship results. Exceptional negotiator demonstrating high levels of emotional intelligence. Working Arrangements & Location: We have a Proudly In Office policy which has been pivotal to our exponential growth and success. Ford & Stanley operates as a business 'eco-system', with each team member symbiotically supporting and relying on the other for their experience, learning opportunities, in-the-moment knowledge sharing and motivation when we need a lift. We are flexible with team members when they need us to be, meaning ad-hoc home working days are fully supported, but as an exception. We are in office when our colleagues and customers need us to be - which is business hours, 5 days a week. This is crucial to our collective ambitions. Our core business hours are 8:30am - 5:30pm Monday to Thursday with a 4:30pm finish on a Friday. The contracted place of work for this position is Ford & Stanley H
Sep 01, 2025
Full time
Candidate Opportunity Brief Position: Group Client Relationship Executive Reporting to: Group Sales & Commercial Director Overview: The Group Client Relationship Executive will play a pivotal role in helping Ford & Stanley Talent Services Group (Ford & Stanley) to build and maintain very effective relationships with its customers. This will be achieved by liaising between key contacts within client companies and internal heads of service delivery, to ensure the expectations of the customers are always managed, and that Ford & Stanley's sales promise is the customer reality. Working within the Group Sales & Client Development Team, the Client Relationship Executive will also play a pivotal role helping the company develop and expand the service line provision within newly acquired and long-standing client relationships. They will be tasked with raising awareness of Ford & Stanley's suite of Group services and ultimately ensuring that when the customer has a business need within the Group's areas of expertise, Ford & Stanley services are front of mind. The Opportunity: Ford & Stanley has steadily built a strong market reputation for delivering innovative, high quality talent services over a fifteen-year period. Those services comprise recruitment from shop floor to boardroom, leadership development, performance coaching and mental fitness support. With a current turnover of £25million and a long-established team of circa 60 people, the company is embarking upon an ambitious growth strategy by expanding market share and extending its influence in its fledgling sectors. The essence of the opportunity for anyone considering this role is to help the company turn its ambitions into reality and to realise your own career aspirations as a result. In addition to what will be a highly fulfilling role, your potential career paths include key account management, international relationship development and accounts team leadership. About Ford & Stanley Group Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from Start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A large percentage of current business is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company's sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby UK - Ford & Stanley is privately owned, has c60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with average length of service of the current team at recruiter level being 3.2 years, in support functions it is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our Mission of helping to create 10million Better Workdays is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our Join us page. You may also want to see some of the great work our teams have been doing for the environment here. The Role: Group Client Relationship Executive is a newly established role that sits within the Group Sales & Client Development Team. The team works hand in hand with leaders of each business area to ensure the Group strategies for a) maximising commercial returns whilst b) protecting market reputation are realised. Whilst business area leaders are naturally focussed on managing the performance of their own specific business areas, the Group function has a holistic approach across all services to ensure all are equally represented within each client company. This will entail developing a clear understanding of each Ford & Stanley service line, their unique features, and specific benefits to employers. From there building client awareness, creating understanding and establishing which service line(s) are relevant and of interest. From the inception of all new client relationships, the role takes responsibility for ensuring a clearly defined Service Level Agreement (SLA) is established from the outset. For legacy clients, as the person in this role you will be responsible for revisiting any existing SLAs and helping to iron-out any historical service deltas if required to re-establish service provision. You will conduct Company Discoveries and thereon act as the conduit to internal recruitment teams gaining a full understand regarding your client's organisations, why people like working there, and their unique selling points to the candidate market. The person in this role will use their considerable interpersonal skills to create mutual understanding of what both parties need from the other to ensure the relationship is successful; liaising between the employer and the service delivery teams to resolve any misunderstandings or deltas. Your first 12 months: Gain an understanding of all 4 business areas and develop the ability to confidently articulate the value and service of each in a concise manner. Get to know each of your new colleagues and build rapport Become fully conversant with company systems and processes, with particular focus on Bluesheet / Goldsheet customer relationship methodology and Company Discovery. Meet each of your new clients, get to know and understand them, establish professional rapport, and learn about their organisations Working alongside service delivery team colleagues, fulfilling your role in executing the Group strategy for each client under your remit, adopting strategic client development planning methodology. Become the person of trust both internally and externally to skilfully ensure that service delivery runs smoothly, that deltas are painlessly resolved, the commercial opportunities are realised and the NPS ratings remain high by managing expectations. Key deliverables within the first 12 months include: Demonstratable examples of expanding Ford & Stanleys client base under your remit. This will be measured on increasing spend, opportunities brought into the business have increased from previous year. This will involve the quality of the opportunities onboarded and level commitment from clients. Essentially ensuring a high vacancy onboarded to conversion rate. Perceived as someone who is proactive, a problem solver, easily accessible of whom both the business and clients/hiring managers can rely on. Become the best in the business of articulating the groups offering and ability to develop / train others in the art of. Essential Hard Skills (Skills & Experience) Demonstratable experience of successfully growing and expanding relationship and commercial opportunities across a portfolio of clients. A B2B background developing relationships in consultancy services or solutions environment Candidates to be within a commutable distance of our Derby HQ, driving licences and car. (The position comes with a car allowance not car) Represented their organisation well at trade shows, networking events with demonstrable ROI Degree educated. Essential Soft Skills (Attributes & Behaviours) An engaging, passionate, confident individual able to build rapport within warm and cold relationships An articulate, confident communicator both internally and externally. Proactive, hungry and energetic personality. Problem Solver, decisive with no task too big no task too small mindset. High drive, self-motivation and desire to have their name synonymous with the ability to deliver high-level commercial and relationship results. Exceptional negotiator demonstrating high levels of emotional intelligence. Working Arrangements & Location: We have a Proudly In Office policy which has been pivotal to our exponential growth and success. Ford & Stanley operates as a business 'eco-system', with each team member symbiotically supporting and relying on the other for their experience, learning opportunities, in-the-moment knowledge sharing and motivation when we need a lift. We are flexible with team members when they need us to be, meaning ad-hoc home working days are fully supported, but as an exception. We are in office when our colleagues and customers need us to be - which is business hours, 5 days a week. This is crucial to our collective ambitions. Our core business hours are 8:30am - 5:30pm Monday to Thursday with a 4:30pm finish on a Friday. The contracted place of work for this position is Ford & Stanley H
Job description Sales Manager, BBC Gardeners' World Events (up to 45,000 plus commission) Immediate is home to some of the biggest and most loved consumer brands in the UK, including Radio Times, Good Food and BBC Gardeners World magazine. Our trusted, quality content reaches millions of people a month across digital, print, video, podcasts, apps and live events. We're the destination for people looking to get more from the things they love. We're here to inspire, fuel, encourage and educate. Whether it's the big things, or the little things; from reaching fitness goals to savouring good food, cultivating outdoor spaces, or enjoying the latest TV sensation - we help bring our audience's joy! About the role BBC Gardeners' World is the UKs biggest and most trusted gardening brand. You will manage and lead a team selling across the BBC Gardeners' World Event portfolio, which includes our flagship event, BBC Gardeners' World Live now in its 35th year, and 2 new BBC Gardeners' World Fairs. Reporting into the Event Director you will be responsible for all revenue sales across your team as well as selling stand space, sponsorship packages and digital assets across the events, to both existing and new clients - from retailers to well-known household brands; and sponsors that are endemic and nonendemic to the brands. You'll love this role if; If you are a passionate and highly skilled Sales Manager who is target driven, this could be the perfect role for you. You will be a natural leader, who thinks strategically and creatively for commercial gain, and can execute a plan that delivers results. The right candidate will be extremely organised and able to perform well under pressure. Knowledge and experience of sales planning, pipeline management, KPI metrics, delivering results and detailed reporting are fundamental to this role. You will be results focused in everything you do. This role requires exceptional leadership and management skills. You will be able to coach, train and manage to ensure that commercial expectations are met, and your team are highly motivated. As a Sales and Sponsorship Manager you will; Manage and lead the Sales Executive to drive revenue working to a team target. You will report into the Event Director but be in regular contact with the Sponsorship Manager to ensure you are aligned and reporting correct. You will sell stand space, a proportion of sponsorship, and digital assets to new and existing business, demonstrating excellent phone and face to face skills, and delivering high quality written communication including complex proposals. You may be required to travel to meet with key clients. Identify where there is opportunity to not only deliver sales result but grow the business through yield, average order values, volume, earlier sales, up sells, pricing structures and new revenue streams. Communicating and managing all sales KPI's with an outstanding knowledge of the pipeline and the impact it will have to forecast sales. You will forecast with accuracy for short and long-term periods, making informed evidence-based decisions, and will communicate this at all levels with absolute clarity. Sourcing, selling, managing, and maintaining sponsorship customers, with the assistance from Sponsorship Executive to help deliver agreements. You will have excellent sales skills with the ability to understand the needs of a client, match them to products or create new profitable opportunities. Report with attention to detail, good narrative and present in an informative way. You will communicate all commercials with the Event Director ensuring forecasts are tracked and monitored in line with the budget. Any concerns for potential revenue issues must be raised in a timely fashion with proposed solutions. Be a role model and great leader for your team and others across the events business. You will be mentor, manager, and motivator for your sales team to ensure they deliver results and have the ability to develop personally. You will help support and manage their workload and responsibilities. Creating an exprom plan in line with the sales strategy. You will work in collaboration with marketing team, creating a clear brief for impactful email campaigns, sales materials and creating excellent copy. Insight from the marketing team will support decisions on what marketing activity is working, when PR campaigns should run and what content will help support the sales. Commercial management of the show floorplans for each show, ensuring the plan is offering the best commercial opportunities, and will deliver and exceed the budgets (P&L sits with Portfolio Director and Event Director maximising where there is opportunity). Support in the delivery of all exhibitor-associated assets that are requirements or provided by partners and service providers. These include but are not exhaustive to; event guides, web listing, onsite floorplans. Establishing an excellent understanding of the business CRM system (salesforce), ensuring both yourself and all team members use it for all customer contact, and it is used for all financial reporting outside of reports from accounts. Have a good understanding of our GDPR obligations and how all salespeople must be communicating with clients/prospects, storing, and managing their data. Requirements Demonstrable success in sales roles with a goal and target driven approach Highly organized with excellent time management Excellent written and verbal communication skills Clear communicator and strong interpersonal skills, with excellent listening skills Outstanding negotiation and objection handing skills Passion for organizing events Effective manager, leader, coach, and mentor Decisive and self-led Presents as professional and trustworthy Desire to network with others to build a better business Desirable Criteria Experience in consumer events or exhibitions Demonstrable market and industry knowledge Benefits A relaxed working environment with regular socials including a summer festival Supportive well-being initiatives and benefits, talks & workshops, and Mental Health First aiders & Champions 25 days holiday plus a day for your birthday. Our offices will be closed between Christmas and New Year's which are in addition to your annual entitlement Claim back everyday health care cost with Medicash our Health Cash back plan Lease an Electric vehicle through our EV salary sacrifice scheme Tailored training and development through both our inhouse learning platform and LinkedIn Learning A progressive and transparent culture focused on your development Flexible / hybrid working Cycle to work scheme Enhanced Family Policies including paternity, adoption and surrogacy leave. We also provide a pregnancy loss, fertility, and carers policy Competitive pension plans and Life Assurance A newly renovated modern office with lots of collaborative spaces We Are Aspire Ltd are a Disability Confident Commited employer
Sep 01, 2025
Full time
Job description Sales Manager, BBC Gardeners' World Events (up to 45,000 plus commission) Immediate is home to some of the biggest and most loved consumer brands in the UK, including Radio Times, Good Food and BBC Gardeners World magazine. Our trusted, quality content reaches millions of people a month across digital, print, video, podcasts, apps and live events. We're the destination for people looking to get more from the things they love. We're here to inspire, fuel, encourage and educate. Whether it's the big things, or the little things; from reaching fitness goals to savouring good food, cultivating outdoor spaces, or enjoying the latest TV sensation - we help bring our audience's joy! About the role BBC Gardeners' World is the UKs biggest and most trusted gardening brand. You will manage and lead a team selling across the BBC Gardeners' World Event portfolio, which includes our flagship event, BBC Gardeners' World Live now in its 35th year, and 2 new BBC Gardeners' World Fairs. Reporting into the Event Director you will be responsible for all revenue sales across your team as well as selling stand space, sponsorship packages and digital assets across the events, to both existing and new clients - from retailers to well-known household brands; and sponsors that are endemic and nonendemic to the brands. You'll love this role if; If you are a passionate and highly skilled Sales Manager who is target driven, this could be the perfect role for you. You will be a natural leader, who thinks strategically and creatively for commercial gain, and can execute a plan that delivers results. The right candidate will be extremely organised and able to perform well under pressure. Knowledge and experience of sales planning, pipeline management, KPI metrics, delivering results and detailed reporting are fundamental to this role. You will be results focused in everything you do. This role requires exceptional leadership and management skills. You will be able to coach, train and manage to ensure that commercial expectations are met, and your team are highly motivated. As a Sales and Sponsorship Manager you will; Manage and lead the Sales Executive to drive revenue working to a team target. You will report into the Event Director but be in regular contact with the Sponsorship Manager to ensure you are aligned and reporting correct. You will sell stand space, a proportion of sponsorship, and digital assets to new and existing business, demonstrating excellent phone and face to face skills, and delivering high quality written communication including complex proposals. You may be required to travel to meet with key clients. Identify where there is opportunity to not only deliver sales result but grow the business through yield, average order values, volume, earlier sales, up sells, pricing structures and new revenue streams. Communicating and managing all sales KPI's with an outstanding knowledge of the pipeline and the impact it will have to forecast sales. You will forecast with accuracy for short and long-term periods, making informed evidence-based decisions, and will communicate this at all levels with absolute clarity. Sourcing, selling, managing, and maintaining sponsorship customers, with the assistance from Sponsorship Executive to help deliver agreements. You will have excellent sales skills with the ability to understand the needs of a client, match them to products or create new profitable opportunities. Report with attention to detail, good narrative and present in an informative way. You will communicate all commercials with the Event Director ensuring forecasts are tracked and monitored in line with the budget. Any concerns for potential revenue issues must be raised in a timely fashion with proposed solutions. Be a role model and great leader for your team and others across the events business. You will be mentor, manager, and motivator for your sales team to ensure they deliver results and have the ability to develop personally. You will help support and manage their workload and responsibilities. Creating an exprom plan in line with the sales strategy. You will work in collaboration with marketing team, creating a clear brief for impactful email campaigns, sales materials and creating excellent copy. Insight from the marketing team will support decisions on what marketing activity is working, when PR campaigns should run and what content will help support the sales. Commercial management of the show floorplans for each show, ensuring the plan is offering the best commercial opportunities, and will deliver and exceed the budgets (P&L sits with Portfolio Director and Event Director maximising where there is opportunity). Support in the delivery of all exhibitor-associated assets that are requirements or provided by partners and service providers. These include but are not exhaustive to; event guides, web listing, onsite floorplans. Establishing an excellent understanding of the business CRM system (salesforce), ensuring both yourself and all team members use it for all customer contact, and it is used for all financial reporting outside of reports from accounts. Have a good understanding of our GDPR obligations and how all salespeople must be communicating with clients/prospects, storing, and managing their data. Requirements Demonstrable success in sales roles with a goal and target driven approach Highly organized with excellent time management Excellent written and verbal communication skills Clear communicator and strong interpersonal skills, with excellent listening skills Outstanding negotiation and objection handing skills Passion for organizing events Effective manager, leader, coach, and mentor Decisive and self-led Presents as professional and trustworthy Desire to network with others to build a better business Desirable Criteria Experience in consumer events or exhibitions Demonstrable market and industry knowledge Benefits A relaxed working environment with regular socials including a summer festival Supportive well-being initiatives and benefits, talks & workshops, and Mental Health First aiders & Champions 25 days holiday plus a day for your birthday. Our offices will be closed between Christmas and New Year's which are in addition to your annual entitlement Claim back everyday health care cost with Medicash our Health Cash back plan Lease an Electric vehicle through our EV salary sacrifice scheme Tailored training and development through both our inhouse learning platform and LinkedIn Learning A progressive and transparent culture focused on your development Flexible / hybrid working Cycle to work scheme Enhanced Family Policies including paternity, adoption and surrogacy leave. We also provide a pregnancy loss, fertility, and carers policy Competitive pension plans and Life Assurance A newly renovated modern office with lots of collaborative spaces We Are Aspire Ltd are a Disability Confident Commited employer
Senior Mechanical Design Engineer / Sheffield (Hybrid / Up to £45 per hour The Opportunity Ford & Stanley Talent Services Group are supporting a leading engineering consultancy on a high-impact project requiring advanced mechanical and structural engineering expertise. We are seeking a Mechanical Engineer with a strong background in steel structure design, buckling analysis, and FEA validation to contribute to the design and build of bespoke structural systems and safety-critical components. Key Responsibilities Design and analyse steel structures including towers, frames, platforms, and lifting systems. Conduct linear and nonlinear buckling analysis using FEA tools (ANSYS, Abaqus, Nastran). Deliver design substantiation reports for complex mechanical and structural systems. Apply relevant standards including Eurocode, ASME, DNV, and BS5950. Collaborate with multi-disciplinary teams to integrate structural designs with mechanical interfaces. Produce comprehensive technical documentation including drawings, BOMs, and QA packages. Essential Experience Currently hold / eligible for security clearance Demonstrated experience in buckling-critical structural design and steel structure engineering. Proficiency in FEA software and manual calculations using Roark s, Shigley s, or first principles. Experience with crane structures, lifting gear, or pressure vessels is highly desirable. Desirable Standards & Codes: BS2573-1 & BS2573-2 Rules for the design of cranes (Structures & Mechanisms) Lloyds Register CLAME Code for Lifting Appliances in a Marine Environment EN13001 Crane safety standards ISO 9927 Crane inspections and maintenance ASME B30 series Lifting equipment safety About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.
Sep 01, 2025
Contractor
Senior Mechanical Design Engineer / Sheffield (Hybrid / Up to £45 per hour The Opportunity Ford & Stanley Talent Services Group are supporting a leading engineering consultancy on a high-impact project requiring advanced mechanical and structural engineering expertise. We are seeking a Mechanical Engineer with a strong background in steel structure design, buckling analysis, and FEA validation to contribute to the design and build of bespoke structural systems and safety-critical components. Key Responsibilities Design and analyse steel structures including towers, frames, platforms, and lifting systems. Conduct linear and nonlinear buckling analysis using FEA tools (ANSYS, Abaqus, Nastran). Deliver design substantiation reports for complex mechanical and structural systems. Apply relevant standards including Eurocode, ASME, DNV, and BS5950. Collaborate with multi-disciplinary teams to integrate structural designs with mechanical interfaces. Produce comprehensive technical documentation including drawings, BOMs, and QA packages. Essential Experience Currently hold / eligible for security clearance Demonstrated experience in buckling-critical structural design and steel structure engineering. Proficiency in FEA software and manual calculations using Roark s, Shigley s, or first principles. Experience with crane structures, lifting gear, or pressure vessels is highly desirable. Desirable Standards & Codes: BS2573-1 & BS2573-2 Rules for the design of cranes (Structures & Mechanisms) Lloyds Register CLAME Code for Lifting Appliances in a Marine Environment EN13001 Crane safety standards ISO 9927 Crane inspections and maintenance ASME B30 series Lifting equipment safety About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.
Graduate Account Manager Entry Level (180) Location: Pride Park, Derby Salary: Competitive + Performance Bonuses Company: Ford & Stanley The Talent Services Group Are you a recent graduate or early-career professional looking for a role that offers real responsibility, career progression, and the chance to make a meaningful impact? Do you enjoy solving problems, building relationships, and taking ownership of your work? Are you motivated by delivering exceptional service and making a difference to customers? If so, Ford & Stanley could be the perfect place to start your journey. About Us Ford & Stanley is a fast-growing Talent Services Group with a turnover of over £25 million and a strong reputation for quality especially within the rail sector. Based in Derby, we re known for our collaborative culture, high standards, and commitment to delivering outstanding service. We work with major clients who rely on us to manage their recruitment needs, and we re looking for someone who can become a trusted partner working directly with hiring managers and directors, helping to solve their challenges and deliver results. Our success is built on strong relationships and a customer-first mindset, so we re looking for someone who genuinely cares about providing a top-tier experience to every client. The Role: Graduate Account Manager (Level 1) This role offers a strong foundation for building a long-term career in account management and recruitment. As an Account Manager, you ll take ownership of the full recruitment cycle for a high volume of vacancies, acting as the key link between our client and internal delivery teams. You ll be responsible for coordinating activity, maintaining clear communication, and resolving challenges with confidence and professionalism. You ll be expected to deliver a high standard of service at every stage whether it s managing expectations, solving problems, or ensuring smooth onboarding. A customer-focused approach is essential, as you ll be representing Ford & Stanley to key stakeholders and helping to build long-term, trusted relationships. Key Responsibilities: Manage end-to-end recruitment processes: role take-on, resource coordination, onboarding, compliance, and administration. Build and maintain strong relationships with client stakeholders, confidently discussing their recruitment needs. Ensure delivery teams meet timescales and quality expectations. Conduct quality checks on CVs, reports, and correspondence. Liaise with Finance to ensure accurate timesheet processing and invoicing. Support site visits, CSR activities, and recruitment events sometimes at short notice. Deputise for the Senior Account Manager when required. Champion customer satisfaction and service excellence across all touchpoints. What You ll Need: A 2:1 degree or higher (or equivalent). Some experience in a customer-facing role where you ve provided solutions. A genuine desire to deliver outstanding service and build positive relationships. Emotional intelligence, charisma, and a positive personality. Strong organisational and planning skills. Confidence in verbal and written communication. A flexible, proactive approach and a hunger to learn. Desirable Experience: Previous account management or recruitment experience (an advantage, not essential). Experience working to SLA targets and delivering against KPIs. Ability to interpret and act on business data. Excellent administration and documentation skills. Strong business acumen and a desire to grow professionally. Previous experience in a customer facing role where the customer experience is at the forefront of all activities. Why This Role Is Perfect for Graduates: This is a role where your hard work directly impacts your success financially and personally. You ll be supported with structured learning, but you ll also be trusted to take ownership and grow quickly. If you re reliable, friendly, and driven, this is your ticket to becoming a high-value individual in a thriving business. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy
Sep 01, 2025
Full time
Graduate Account Manager Entry Level (180) Location: Pride Park, Derby Salary: Competitive + Performance Bonuses Company: Ford & Stanley The Talent Services Group Are you a recent graduate or early-career professional looking for a role that offers real responsibility, career progression, and the chance to make a meaningful impact? Do you enjoy solving problems, building relationships, and taking ownership of your work? Are you motivated by delivering exceptional service and making a difference to customers? If so, Ford & Stanley could be the perfect place to start your journey. About Us Ford & Stanley is a fast-growing Talent Services Group with a turnover of over £25 million and a strong reputation for quality especially within the rail sector. Based in Derby, we re known for our collaborative culture, high standards, and commitment to delivering outstanding service. We work with major clients who rely on us to manage their recruitment needs, and we re looking for someone who can become a trusted partner working directly with hiring managers and directors, helping to solve their challenges and deliver results. Our success is built on strong relationships and a customer-first mindset, so we re looking for someone who genuinely cares about providing a top-tier experience to every client. The Role: Graduate Account Manager (Level 1) This role offers a strong foundation for building a long-term career in account management and recruitment. As an Account Manager, you ll take ownership of the full recruitment cycle for a high volume of vacancies, acting as the key link between our client and internal delivery teams. You ll be responsible for coordinating activity, maintaining clear communication, and resolving challenges with confidence and professionalism. You ll be expected to deliver a high standard of service at every stage whether it s managing expectations, solving problems, or ensuring smooth onboarding. A customer-focused approach is essential, as you ll be representing Ford & Stanley to key stakeholders and helping to build long-term, trusted relationships. Key Responsibilities: Manage end-to-end recruitment processes: role take-on, resource coordination, onboarding, compliance, and administration. Build and maintain strong relationships with client stakeholders, confidently discussing their recruitment needs. Ensure delivery teams meet timescales and quality expectations. Conduct quality checks on CVs, reports, and correspondence. Liaise with Finance to ensure accurate timesheet processing and invoicing. Support site visits, CSR activities, and recruitment events sometimes at short notice. Deputise for the Senior Account Manager when required. Champion customer satisfaction and service excellence across all touchpoints. What You ll Need: A 2:1 degree or higher (or equivalent). Some experience in a customer-facing role where you ve provided solutions. A genuine desire to deliver outstanding service and build positive relationships. Emotional intelligence, charisma, and a positive personality. Strong organisational and planning skills. Confidence in verbal and written communication. A flexible, proactive approach and a hunger to learn. Desirable Experience: Previous account management or recruitment experience (an advantage, not essential). Experience working to SLA targets and delivering against KPIs. Ability to interpret and act on business data. Excellent administration and documentation skills. Strong business acumen and a desire to grow professionally. Previous experience in a customer facing role where the customer experience is at the forefront of all activities. Why This Role Is Perfect for Graduates: This is a role where your hard work directly impacts your success financially and personally. You ll be supported with structured learning, but you ll also be trusted to take ownership and grow quickly. If you re reliable, friendly, and driven, this is your ticket to becoming a high-value individual in a thriving business. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy
Join the UK's number one fitness brand and favourite gym as a Personal Trainer/ Fitness Coach Keep 100% of your PT earnings, your first month is rent free. Why be a self-employed Personal Trainer at PureGym? you will have access to the largest member base in the UK, plus: You will have access to an exclusive app with industry leading content. Free education and courses all bespoke to PureGym, with unlimited access to business resources. Access to the best fitness discounts exclusive to PG Personal Trainers. Free Webinars, podcasts and access to our mentoring lab - you can be mentored on all aspects of your business. PT open week for you to generate leads. Full rent transition programme delivered by master trainers. Free advertising on the PureGym website, social media and in club As a Fitness Coach: Contracted salary Guaranteed 12 hours per week. Holiday allowance, plus your birthday off Funded First Aid qualification. Free Gym Membership for yourself and a friend or family member Career development with management training programmes Group Exercise initial training and continual upskill opportunities. In your role as a Fitness Coach , you will play a key part in the safe enjoyment of our gyms, delivering an amazing member experience, teaching classes, inductions, and taking care of the upkeep of the gym floor. If this sounds like your perfect next role, here's what we're looking for: A passion for fitness and wellbeing Someone who embodies our mantra of 'Everybody Welcome' in all that they do. A Level 3 Personal Trainer qualification Apply today! speak to a member of our team and start your career path with PureGym. Join us on our mission to inspire a healthier nation. Join us on our mission to inspire a healthier nation.
Sep 01, 2025
Full time
Join the UK's number one fitness brand and favourite gym as a Personal Trainer/ Fitness Coach Keep 100% of your PT earnings, your first month is rent free. Why be a self-employed Personal Trainer at PureGym? you will have access to the largest member base in the UK, plus: You will have access to an exclusive app with industry leading content. Free education and courses all bespoke to PureGym, with unlimited access to business resources. Access to the best fitness discounts exclusive to PG Personal Trainers. Free Webinars, podcasts and access to our mentoring lab - you can be mentored on all aspects of your business. PT open week for you to generate leads. Full rent transition programme delivered by master trainers. Free advertising on the PureGym website, social media and in club As a Fitness Coach: Contracted salary Guaranteed 12 hours per week. Holiday allowance, plus your birthday off Funded First Aid qualification. Free Gym Membership for yourself and a friend or family member Career development with management training programmes Group Exercise initial training and continual upskill opportunities. In your role as a Fitness Coach , you will play a key part in the safe enjoyment of our gyms, delivering an amazing member experience, teaching classes, inductions, and taking care of the upkeep of the gym floor. If this sounds like your perfect next role, here's what we're looking for: A passion for fitness and wellbeing Someone who embodies our mantra of 'Everybody Welcome' in all that they do. A Level 3 Personal Trainer qualification Apply today! speak to a member of our team and start your career path with PureGym. Join us on our mission to inspire a healthier nation. Join us on our mission to inspire a healthier nation.
Join the UK's number one fitness brand and favourite gym. PureGym is the number 1 gym operator in the UK and growing at an unrivalled scale, providing more opportunities to join our fitness team as a Level 3 qualified Personal Trainer/Fitness Coach nationwide. Keep 100% of your PT earnings with no cap and your first month rent free. Why be a self-employed Personal Trainer at PureGym? you will have access to the largest member base in the UK, plus: Exclusive App available to build and grow your personal training business. Personal trainer specific platform - Community, downloadable resources, and Education. Courses available by leading industry experts - Lift the Bar, Mac nutrition and Future practice. Your first month rent free. Keep 100% of your PT earnings with no cap! Free advertising on the PureGym website, social media and in club In your role as Fitness Coach , you will play a key part in the safe enjoyment of our gyms, delivering an amazing member experience, teaching classes, giving inductions, and taking care of the upkeep of the gym floor. As a Fitness Coach, you will also receive the following: Contracted salary Staggered start - Month one 20x hours per week, Month two 16x hours per week, Month three and onwards will be 12x hours per week. Holiday allowance, plus your birthday off Funded First Aid qualification. Free Gym Membership for yourself and a friend or family member Career development with management training programmes Group Exercise initial training and continual upskill opportunities. Apply today! speak to a member of our team and start your career path with PureGym. Join us on our mission to inspire a healthier nation. Join us on our mission to inspire a healthier nation.
Sep 01, 2025
Full time
Join the UK's number one fitness brand and favourite gym. PureGym is the number 1 gym operator in the UK and growing at an unrivalled scale, providing more opportunities to join our fitness team as a Level 3 qualified Personal Trainer/Fitness Coach nationwide. Keep 100% of your PT earnings with no cap and your first month rent free. Why be a self-employed Personal Trainer at PureGym? you will have access to the largest member base in the UK, plus: Exclusive App available to build and grow your personal training business. Personal trainer specific platform - Community, downloadable resources, and Education. Courses available by leading industry experts - Lift the Bar, Mac nutrition and Future practice. Your first month rent free. Keep 100% of your PT earnings with no cap! Free advertising on the PureGym website, social media and in club In your role as Fitness Coach , you will play a key part in the safe enjoyment of our gyms, delivering an amazing member experience, teaching classes, giving inductions, and taking care of the upkeep of the gym floor. As a Fitness Coach, you will also receive the following: Contracted salary Staggered start - Month one 20x hours per week, Month two 16x hours per week, Month three and onwards will be 12x hours per week. Holiday allowance, plus your birthday off Funded First Aid qualification. Free Gym Membership for yourself and a friend or family member Career development with management training programmes Group Exercise initial training and continual upskill opportunities. Apply today! speak to a member of our team and start your career path with PureGym. Join us on our mission to inspire a healthier nation. Join us on our mission to inspire a healthier nation.
Join the UK's number one fitness brand and favourite gym. PureGym is the number 1 gym operator in the UK and growing at an unrivalled scale, providing more opportunities to join our fitness team as a Level 3 qualified Personal Trainer/Fitness Coach nationwide. Keep 100% of your PT earnings with no cap and your first month rent free. Why be a self-employed Personal Trainer at PureGym? you will have access to the largest member base in the UK, plus: Exclusive App available to build and grow your personal training business. Personal trainer specific platform - Community, downloadable resources, and Education. Courses available by leading industry experts - Lift the Bar, Mac nutrition and Future practice. Your first month rent free. Keep 100% of your PT earnings with no cap! Free advertising on the PureGym website, social media and in club In your role as Fitness Coach , you will play a key part in the safe enjoyment of our gyms, delivering an amazing member experience, teaching classes, giving inductions, and taking care of the upkeep of the gym floor. As a Fitness Coach, you will also receive the following: Contracted salary Guaranteed 12 hours per week. Holiday allowance, plus your birthday off Funded First Aid qualification. Free Gym Membership for yourself and a friend or family member Career development with management training programmes Group Exercise initial training and continual upskill opportunities. Apply today! speak to a member of our team and start your career path with PureGym. Join us on our mission to inspire a healthier nation. Join us on our mission to inspire a healthier nation.
Sep 01, 2025
Full time
Join the UK's number one fitness brand and favourite gym. PureGym is the number 1 gym operator in the UK and growing at an unrivalled scale, providing more opportunities to join our fitness team as a Level 3 qualified Personal Trainer/Fitness Coach nationwide. Keep 100% of your PT earnings with no cap and your first month rent free. Why be a self-employed Personal Trainer at PureGym? you will have access to the largest member base in the UK, plus: Exclusive App available to build and grow your personal training business. Personal trainer specific platform - Community, downloadable resources, and Education. Courses available by leading industry experts - Lift the Bar, Mac nutrition and Future practice. Your first month rent free. Keep 100% of your PT earnings with no cap! Free advertising on the PureGym website, social media and in club In your role as Fitness Coach , you will play a key part in the safe enjoyment of our gyms, delivering an amazing member experience, teaching classes, giving inductions, and taking care of the upkeep of the gym floor. As a Fitness Coach, you will also receive the following: Contracted salary Guaranteed 12 hours per week. Holiday allowance, plus your birthday off Funded First Aid qualification. Free Gym Membership for yourself and a friend or family member Career development with management training programmes Group Exercise initial training and continual upskill opportunities. Apply today! speak to a member of our team and start your career path with PureGym. Join us on our mission to inspire a healthier nation. Join us on our mission to inspire a healthier nation.
Join the UK's number one fitness brand and favourite gym as a Personal Trainer/ Fitness Coach Keep 100% of your PT earnings, your first month is rent free. Why be a self-employed Personal Trainer at PureGym? you will have access to the largest member base in the UK, plus: You will have access to an exclusive app with industry leading content. Free education and courses all bespoke to PureGym, with unlimited access to business resources. Access to the best fitness discounts exclusive to PG Personal Trainers. Free Webinars, podcasts and access to our mentoring lab - you can be mentored on all aspects of your business. PT open week for you to generate leads. Full rent transition programme delivered by master trainers. Free advertising on the PureGym website, social media and in club As a Fitness Coach: Contracted salary Guaranteed 12 hours per week. Holiday allowance, plus your birthday off Funded First Aid qualification. Free Gym Membership for yourself and a friend or family member Career development with management training programmes Group Exercise initial training and continual upskill opportunities. In your role as a Fitness Coach , you will play a key part in the safe enjoyment of our gyms, delivering an amazing member experience, teaching classes, inductions, and taking care of the upkeep of the gym floor. If this sounds like your perfect next role, here's what we're looking for: A passion for fitness and wellbeing Someone who embodies our mantra of 'Everybody Welcome' in all that they do. A Level 3 Personal Trainer qualification Apply today! speak to a member of our team and start your career path with PureGym. Join us on our mission to inspire a healthier nation. Join us on our mission to inspire a healthier nation.
Sep 01, 2025
Full time
Join the UK's number one fitness brand and favourite gym as a Personal Trainer/ Fitness Coach Keep 100% of your PT earnings, your first month is rent free. Why be a self-employed Personal Trainer at PureGym? you will have access to the largest member base in the UK, plus: You will have access to an exclusive app with industry leading content. Free education and courses all bespoke to PureGym, with unlimited access to business resources. Access to the best fitness discounts exclusive to PG Personal Trainers. Free Webinars, podcasts and access to our mentoring lab - you can be mentored on all aspects of your business. PT open week for you to generate leads. Full rent transition programme delivered by master trainers. Free advertising on the PureGym website, social media and in club As a Fitness Coach: Contracted salary Guaranteed 12 hours per week. Holiday allowance, plus your birthday off Funded First Aid qualification. Free Gym Membership for yourself and a friend or family member Career development with management training programmes Group Exercise initial training and continual upskill opportunities. In your role as a Fitness Coach , you will play a key part in the safe enjoyment of our gyms, delivering an amazing member experience, teaching classes, inductions, and taking care of the upkeep of the gym floor. If this sounds like your perfect next role, here's what we're looking for: A passion for fitness and wellbeing Someone who embodies our mantra of 'Everybody Welcome' in all that they do. A Level 3 Personal Trainer qualification Apply today! speak to a member of our team and start your career path with PureGym. Join us on our mission to inspire a healthier nation. Join us on our mission to inspire a healthier nation.
