Job Title: Business Development Manager Location: Leeds, West Yorkshire Salary: £40,000-£45,000 OTE £90,000+ (Uncapped) + Training Budget, Private Healthcare, Pool Cars, 30 Days Holiday (rising with service), Hybrid Working We re looking for a Business Development Manager to join a well-established, fast-growing Managed Service Provider (MSP) based in Leeds. This is a key role responsible for driving new business across Managed Services, Professional Services, and Cloud Solutions, working alongside a high-performing technical and marketing team. You ll have the autonomy to drive sales using your own proven methods, including outbound campaigns and lead generation to leveraging warm accounts and marketing-qualified leads. This role offers uncapped earning potential and a clear path to success in a business that prioritises solution quality over quick wins. Key Responsibilities: - Generate new business across Managed IT Services, Professional Services, and Microsoft licensing - Manage end-to-end sales cycles from discovery through to contract close - Lead and execute outbound sales campaigns (email, LinkedIn, webinars) - Work with presales and technical teams to build tailored IT solutions - Qualify and progress opportunities using the MEDIC sales framework - Handover to project and service delivery teams for onboarding - Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years experience in a Managed Service Provider (MSP) or IT services business - Proven track record in B2B IT sales, business development and solution selling - Strong commercial acumen - comfortable selling based on gross margin, and invoice-based models - Excellent understanding of Microsoft Licensing (CSP, NCE, OVSES, OVP) - Familiarity with modern workplace solutions (Microsoft 365, Azure, Intune, Teams) - Experience collaborating with marketing on lead generation and campaign execution - Able to build strong relationships with C-level stakeholders and technical decision-makers Technical Awareness (Not Hands-On): - Cloud & Modern Workplace: Microsoft 365, Azure AD, Intune, Teams, Conditional Access - On-Premise Infrastructure: Windows Server, VMware, Hyper-V, DNS, DHCP, Active Directory - Security & Compliance: Cyber Essentials+, ISO27001, Firewalls, SIEM, EDR, VPN - Remote Monitoring & Management (RMM): Patch Management, NAble, Proactive Monitoring - Licensing Models: Microsoft CSP, NCE, OV, SPLA, Volume Licensing This is a brilliant opportunity for a results-driven IT Sales Manager or Business Development Manager with MSP experience, looking to take ownership of a high-impact role in a business that truly values quality and long-term client relationships. Apply now or get in touch for a confidential conversation.
Sep 04, 2025
Full time
Job Title: Business Development Manager Location: Leeds, West Yorkshire Salary: £40,000-£45,000 OTE £90,000+ (Uncapped) + Training Budget, Private Healthcare, Pool Cars, 30 Days Holiday (rising with service), Hybrid Working We re looking for a Business Development Manager to join a well-established, fast-growing Managed Service Provider (MSP) based in Leeds. This is a key role responsible for driving new business across Managed Services, Professional Services, and Cloud Solutions, working alongside a high-performing technical and marketing team. You ll have the autonomy to drive sales using your own proven methods, including outbound campaigns and lead generation to leveraging warm accounts and marketing-qualified leads. This role offers uncapped earning potential and a clear path to success in a business that prioritises solution quality over quick wins. Key Responsibilities: - Generate new business across Managed IT Services, Professional Services, and Microsoft licensing - Manage end-to-end sales cycles from discovery through to contract close - Lead and execute outbound sales campaigns (email, LinkedIn, webinars) - Work with presales and technical teams to build tailored IT solutions - Qualify and progress opportunities using the MEDIC sales framework - Handover to project and service delivery teams for onboarding - Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years experience in a Managed Service Provider (MSP) or IT services business - Proven track record in B2B IT sales, business development and solution selling - Strong commercial acumen - comfortable selling based on gross margin, and invoice-based models - Excellent understanding of Microsoft Licensing (CSP, NCE, OVSES, OVP) - Familiarity with modern workplace solutions (Microsoft 365, Azure, Intune, Teams) - Experience collaborating with marketing on lead generation and campaign execution - Able to build strong relationships with C-level stakeholders and technical decision-makers Technical Awareness (Not Hands-On): - Cloud & Modern Workplace: Microsoft 365, Azure AD, Intune, Teams, Conditional Access - On-Premise Infrastructure: Windows Server, VMware, Hyper-V, DNS, DHCP, Active Directory - Security & Compliance: Cyber Essentials+, ISO27001, Firewalls, SIEM, EDR, VPN - Remote Monitoring & Management (RMM): Patch Management, NAble, Proactive Monitoring - Licensing Models: Microsoft CSP, NCE, OV, SPLA, Volume Licensing This is a brilliant opportunity for a results-driven IT Sales Manager or Business Development Manager with MSP experience, looking to take ownership of a high-impact role in a business that truly values quality and long-term client relationships. Apply now or get in touch for a confidential conversation.
Hours: Full time (8 00 Monday to Thursday, 8 30 Friday) Term: Permanent Start date: ASAP Application deadline: Sunday 21st September Our client is a well established property management company - the vision of its founders to offer exceptional service putting the client and their properties first, as if they live there themselves. They specialise in the ongoing management of large residential developments, including the effective administration of +£20m of client service charge budgets. Based in Cambridge and with offices in London, Bracknell and Nottingham, Encore works across East Anglia, London, the Home Counties, the South and East Midlands, and has plans for further growth. The Group also consists of separate Facilities Management and Legal businesses, employing over 200 people. Encore prides itself on a commitment to excellence and customer service. The role The Service Charge Accountant is responsible for the effective client accounting of a portfolio of managed estates. The role forms a vital part of the team, working closely with the Estate Management team and will also require regular interaction with external accountants plus some client correspondence. This is an exciting role which will offer the successful candidate the opportunity to grow. In all areas, you will need to ensure that company policies and procedures are consistently applied to the required standards, delivering on time and with a high degree of accuracy. Duties include but are not limited to: Ensure annual service charge budgets are accurate and loaded correctly with correct apportionments. Periodic billing of service charges, ground rent and other charges to leaseholders. Prepare end of year service charge accounts within agreed timeframe, before submitting to external Accountants for review. Monthly bank reconciliations for client estates. Produce quarterly management reports, for review with Estate Managers and clients. Analyse the expenditure v budget, arrears and cashflow position, producing a summary report. Monitor the general health and correctness of the service charge accounts associated with your portfolio, supporting Estate Managers with relevant information. Utilities and insurance recharging to leaseholders. Corporation tax administration. Answer leaseholder / client enquiries in a timely fashion. Handle referred leaseholder service charge queries to resolution via either telephone or e-mail, or escalate to relevant Estate Manager. Following up actions from AGM Minutes and directors meetings. Assist the Client Accounting team with day-to-day/ad hoc duties. Person spec Considerable previous accounts experience this role is not suitable for a current student. New graduates MUST have demonstrable experience as detailed below. Part-qualified CIMA/ACCA/ACA. Experience in service charge client accounting is desirable but not essential transferable skills include pre-payments, accruals, year end accounts. Experience with Qube software is desirable but not essential. Excellent time management, prioritisation and diary management. Excellent numeracy/analytical skills and competency in dealing with financial information. Excellent communication skills letter writing and the written and verbal presentation of information. Excellent computer skills Proficient in all Microsoft programmes, particularly Excel, and competent in mail merging. Excellent Team Working Ability to build working relationships with employees across the organisation. Thorough attention to detail, the ability to think things through not just follow a checklist. Accountable take personal responsibility for seeing things through to successful resolution. Commitment take pride in your work and care about your/the team s performance. Mature common-sense approach. Ability to see where improvements can be made. Positive an optimistic, can-do attitude that enhances team morale. How to apply : Please click on the apply button ensuring your CV is up to date and your cover letter is tailored to showcase your relevant skills and experience for the role.
Sep 04, 2025
Full time
Hours: Full time (8 00 Monday to Thursday, 8 30 Friday) Term: Permanent Start date: ASAP Application deadline: Sunday 21st September Our client is a well established property management company - the vision of its founders to offer exceptional service putting the client and their properties first, as if they live there themselves. They specialise in the ongoing management of large residential developments, including the effective administration of +£20m of client service charge budgets. Based in Cambridge and with offices in London, Bracknell and Nottingham, Encore works across East Anglia, London, the Home Counties, the South and East Midlands, and has plans for further growth. The Group also consists of separate Facilities Management and Legal businesses, employing over 200 people. Encore prides itself on a commitment to excellence and customer service. The role The Service Charge Accountant is responsible for the effective client accounting of a portfolio of managed estates. The role forms a vital part of the team, working closely with the Estate Management team and will also require regular interaction with external accountants plus some client correspondence. This is an exciting role which will offer the successful candidate the opportunity to grow. In all areas, you will need to ensure that company policies and procedures are consistently applied to the required standards, delivering on time and with a high degree of accuracy. Duties include but are not limited to: Ensure annual service charge budgets are accurate and loaded correctly with correct apportionments. Periodic billing of service charges, ground rent and other charges to leaseholders. Prepare end of year service charge accounts within agreed timeframe, before submitting to external Accountants for review. Monthly bank reconciliations for client estates. Produce quarterly management reports, for review with Estate Managers and clients. Analyse the expenditure v budget, arrears and cashflow position, producing a summary report. Monitor the general health and correctness of the service charge accounts associated with your portfolio, supporting Estate Managers with relevant information. Utilities and insurance recharging to leaseholders. Corporation tax administration. Answer leaseholder / client enquiries in a timely fashion. Handle referred leaseholder service charge queries to resolution via either telephone or e-mail, or escalate to relevant Estate Manager. Following up actions from AGM Minutes and directors meetings. Assist the Client Accounting team with day-to-day/ad hoc duties. Person spec Considerable previous accounts experience this role is not suitable for a current student. New graduates MUST have demonstrable experience as detailed below. Part-qualified CIMA/ACCA/ACA. Experience in service charge client accounting is desirable but not essential transferable skills include pre-payments, accruals, year end accounts. Experience with Qube software is desirable but not essential. Excellent time management, prioritisation and diary management. Excellent numeracy/analytical skills and competency in dealing with financial information. Excellent communication skills letter writing and the written and verbal presentation of information. Excellent computer skills Proficient in all Microsoft programmes, particularly Excel, and competent in mail merging. Excellent Team Working Ability to build working relationships with employees across the organisation. Thorough attention to detail, the ability to think things through not just follow a checklist. Accountable take personal responsibility for seeing things through to successful resolution. Commitment take pride in your work and care about your/the team s performance. Mature common-sense approach. Ability to see where improvements can be made. Positive an optimistic, can-do attitude that enhances team morale. How to apply : Please click on the apply button ensuring your CV is up to date and your cover letter is tailored to showcase your relevant skills and experience for the role.
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Sep 04, 2025
Contractor
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Area Sales Manager - Southeast Location: Berkshire, East Sussex, Greater London, Hampshire, Kent, Middlesex, Oxfordshire, Surrey, West Sussex (Field-based) Industrial sales experience? Field Sales experience - looking for more of an account management role? This is a great opportunity to join a well established and renowned company looking after a thriving area. You will nurture existing relationships with industrial end users. Selling materials handling solutions into end users and national resellers. This is a very varied role taking you from airports and factories to theatres! All we are looking for is a field sales background and a practical brain or technical background but more importantly, a great attitude to succeed. Package: 35,000 - 40,000 Basic 10% Commission Electric or Hybrid Co Car 25 days holiday Pension Laptop Mobile
Sep 04, 2025
Full time
Area Sales Manager - Southeast Location: Berkshire, East Sussex, Greater London, Hampshire, Kent, Middlesex, Oxfordshire, Surrey, West Sussex (Field-based) Industrial sales experience? Field Sales experience - looking for more of an account management role? This is a great opportunity to join a well established and renowned company looking after a thriving area. You will nurture existing relationships with industrial end users. Selling materials handling solutions into end users and national resellers. This is a very varied role taking you from airports and factories to theatres! All we are looking for is a field sales background and a practical brain or technical background but more importantly, a great attitude to succeed. Package: 35,000 - 40,000 Basic 10% Commission Electric or Hybrid Co Car 25 days holiday Pension Laptop Mobile
Description Our local government clients are recruiting an HR Project Manager (Quality Improvement Service). We are seeking a dynamic and detail-oriented Project Manager, ideally with experience in HR and change management, to support the delivery of the Families First in Social Care reforms. This role requires excellent organisational skills and the ability to align project outcomes with Corporate HR processes. This role will work closely with the workforce planning and restructuring processes needed to deliver the Families First Programme. Your Key Responsibilities will include: Project Management: Lead end-to-end delivery of strategic projects across departments, ensuring timelines, budgets, and quality standards are met. HR Collaboration: Partner with Corporate HR to support Families First Programme-related activity, including workforce planning, staff engagement, and change management. Stakeholder Engagement: Build strong relationships with internal stakeholders. Continuous Improvement: Identify opportunities for process improvement and innovation. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. CIPD qualified or equivalent knowledge, skills and experience. Project Management qualification or equivalent experience in applying project management disciplines. Advanced Microsoft Office, Word, Excel, Outlook, Social Media, and CRM. Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage. Experience in project management tools (e.g., MS Project, Trello). Proven analytical, problem-solving, and decision-making skills. Knowledge and understanding of HR principles, policies, and practices. Experience managing medium to large-scale projects, ideally within the public sector or HR-related environments. Experience in planning and executing projects of varying size and complexity. Demonstrate the ability to develop project plans for the delivery of defined project outcomes with agreed timescales. Experience carrying out research in HR related areas and identifying appropriate and accessible sources of quantitative and qualitative data or information to meet the research needs. Able to interpret data and provide clear rationale and/or business explanations. Excellent written and oral communication skills. Knowledge of the HR function, including research, project management, and support for HR initiatives related to service delivery. Monitor progress against project plans for all projects assigned to the post holder, and, where required, take remedial action to ensure project milestones are achieved. Have a solution-focused approach to HR service provision with high-quality outcomes. Hybrid with at least 3 days in the office. Essential Compliance Requirements 3 Years References Standard DBS level is required A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process. Diamond Blaque Group, a leading provider in the public sector, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
Sep 04, 2025
Contractor
Description Our local government clients are recruiting an HR Project Manager (Quality Improvement Service). We are seeking a dynamic and detail-oriented Project Manager, ideally with experience in HR and change management, to support the delivery of the Families First in Social Care reforms. This role requires excellent organisational skills and the ability to align project outcomes with Corporate HR processes. This role will work closely with the workforce planning and restructuring processes needed to deliver the Families First Programme. Your Key Responsibilities will include: Project Management: Lead end-to-end delivery of strategic projects across departments, ensuring timelines, budgets, and quality standards are met. HR Collaboration: Partner with Corporate HR to support Families First Programme-related activity, including workforce planning, staff engagement, and change management. Stakeholder Engagement: Build strong relationships with internal stakeholders. Continuous Improvement: Identify opportunities for process improvement and innovation. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. CIPD qualified or equivalent knowledge, skills and experience. Project Management qualification or equivalent experience in applying project management disciplines. Advanced Microsoft Office, Word, Excel, Outlook, Social Media, and CRM. Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage. Experience in project management tools (e.g., MS Project, Trello). Proven analytical, problem-solving, and decision-making skills. Knowledge and understanding of HR principles, policies, and practices. Experience managing medium to large-scale projects, ideally within the public sector or HR-related environments. Experience in planning and executing projects of varying size and complexity. Demonstrate the ability to develop project plans for the delivery of defined project outcomes with agreed timescales. Experience carrying out research in HR related areas and identifying appropriate and accessible sources of quantitative and qualitative data or information to meet the research needs. Able to interpret data and provide clear rationale and/or business explanations. Excellent written and oral communication skills. Knowledge of the HR function, including research, project management, and support for HR initiatives related to service delivery. Monitor progress against project plans for all projects assigned to the post holder, and, where required, take remedial action to ensure project milestones are achieved. Have a solution-focused approach to HR service provision with high-quality outcomes. Hybrid with at least 3 days in the office. Essential Compliance Requirements 3 Years References Standard DBS level is required A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process. Diamond Blaque Group, a leading provider in the public sector, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
Regional Support Supervisor Purpose of your role: Working Hours: Working up to 40 hours per week, over 5 days, flexibility for weekend working will be required for this role. Driver Requirement: Access to own car is essential for this role as traveling is part of the job. Supporting Regional Performance Managers in managing the day-to-day activity and running of departments within stores. Building relationships, effective coaching of teams and delivering consistent operational and commercial standards. Driving sales and profitability through the performance and development of the Field Merchandising Teams. Key Objectives: Supporting the Regional Performance Manager to Implement and maintain the appropriate operating standards and principles across the area to maximize consistency and results, always seeking to improve our service to internal and external customers. Supporting and coaching individuals to meet the business targets. To be aware of monetary budget through payroll and expenses. To be fully flexible and reactive to the Regional Performance Manager requests at all times. Responsibilities of the role: Coaching and leadership: To support in delivering the field Merchandising Retail strategy. To support in the communication of business and regional objectives to store teams. To identify underperforming stores, liaise with the Regional Performance Manager, and support in the plan to drive performance in the area. To collate and provide constructive feedback to colleagues and the senior team. To support compliance in the delivery of all activity - promotional and trading. To work with the store, Regional Performance Manager and merchandising team, building relationships, and supporting communication. To be highly organised through planning workload and managing time in an effective way. Attend team meetings when applicable, celebrate success, share best practice, and drive consistency across the area. Support in the development of new business opportunities. Support in the development of new policies, procedures, and technology. Support in developing a culture of teamwork, resilience, and high performance. Adopt a coaching style of leadership within the team. To be computer literate with working knowledge of Excel, Word, Power Point and all Dee Set systems. People: To ensure that training, coaching and development of merchandising colleagues is delivered including D Learning. To work with the Regional Performance Manager and to ensure all on the job training is completed. To support in performance reviews of the merchandising team and identification of individuals with potential for development and growth. To support delivery of HR process and policies through the line. Customer Service: Ensure we follow procedures and provide the support to deliver maximum on-shelf availability. Ensure that the merchandising proposition is delivered consistently in all stores. Ensuring all colleagues are aware of specific procedures and policies in line with customer's guidelines and are adhering to them. Ensure that the team delivers and maintains a fast, friendly and efficient service to both internal and external customers. Develop and maintain the image and perception of the Dee Set brand & ensure it is known both internally and externally for its exceptional service. Always role model exceptional customer service in store, engaging in communication with store management teams to build strong relationships. Support in ensuring all customer complaints are dealt with in a fast, positive and professional manner.
Sep 04, 2025
Full time
Regional Support Supervisor Purpose of your role: Working Hours: Working up to 40 hours per week, over 5 days, flexibility for weekend working will be required for this role. Driver Requirement: Access to own car is essential for this role as traveling is part of the job. Supporting Regional Performance Managers in managing the day-to-day activity and running of departments within stores. Building relationships, effective coaching of teams and delivering consistent operational and commercial standards. Driving sales and profitability through the performance and development of the Field Merchandising Teams. Key Objectives: Supporting the Regional Performance Manager to Implement and maintain the appropriate operating standards and principles across the area to maximize consistency and results, always seeking to improve our service to internal and external customers. Supporting and coaching individuals to meet the business targets. To be aware of monetary budget through payroll and expenses. To be fully flexible and reactive to the Regional Performance Manager requests at all times. Responsibilities of the role: Coaching and leadership: To support in delivering the field Merchandising Retail strategy. To support in the communication of business and regional objectives to store teams. To identify underperforming stores, liaise with the Regional Performance Manager, and support in the plan to drive performance in the area. To collate and provide constructive feedback to colleagues and the senior team. To support compliance in the delivery of all activity - promotional and trading. To work with the store, Regional Performance Manager and merchandising team, building relationships, and supporting communication. To be highly organised through planning workload and managing time in an effective way. Attend team meetings when applicable, celebrate success, share best practice, and drive consistency across the area. Support in the development of new business opportunities. Support in the development of new policies, procedures, and technology. Support in developing a culture of teamwork, resilience, and high performance. Adopt a coaching style of leadership within the team. To be computer literate with working knowledge of Excel, Word, Power Point and all Dee Set systems. People: To ensure that training, coaching and development of merchandising colleagues is delivered including D Learning. To work with the Regional Performance Manager and to ensure all on the job training is completed. To support in performance reviews of the merchandising team and identification of individuals with potential for development and growth. To support delivery of HR process and policies through the line. Customer Service: Ensure we follow procedures and provide the support to deliver maximum on-shelf availability. Ensure that the merchandising proposition is delivered consistently in all stores. Ensuring all colleagues are aware of specific procedures and policies in line with customer's guidelines and are adhering to them. Ensure that the team delivers and maintains a fast, friendly and efficient service to both internal and external customers. Develop and maintain the image and perception of the Dee Set brand & ensure it is known both internally and externally for its exceptional service. Always role model exceptional customer service in store, engaging in communication with store management teams to build strong relationships. Support in ensuring all customer complaints are dealt with in a fast, positive and professional manner.
TUPE Advisor London 6 months FTC Salary up to 50,000 Hybrid 3 days a week Superb opportunity for my client - a leading commercial cleaning and facilities services company, employing over 7,000 colleagues across multiple client sites. Their workforce is at the heart of their success, and they are committed to ensuring every colleague feels valued, supported, and empowered. As their business continues to expand, they require a TUPE Advisor to provide expert support on TUPE transfers, union consultation, and colleague integration during contract mobilisations. Role Purpose The TUPE Advisor supports the successful delivery of contract mobilisations and demobilisations, with a strong focus on TUPE transfers, employee relations, and union engagement . The role ensures that legal obligations are met, colleague experience is prioritised, and operational leaders are equipped to manage people transitions effectively. Key Responsibilities TUPE & Workforce Mobilisation Support the end-to-end process of TUPE in- and out-transfers, ensuring compliance with legislation. Coordinate the collection, validation, and transfer of employee data for mobilisation projects. Support planning and delivery of consultation meetings with colleagues and representatives. Provide guidance to managers and colleagues on TUPE processes, rights, and obligations. Union & Employee Engagement Work closely with trade union representatives during consultation, fostering open and constructive relationships. Support collective and individual consultation processes, ensuring communication is clear, fair, and transparent. Act as a trusted point of contact for colleagues during mobilisation, responding to questions and concerns with empathy. Change Management & Integration Support mobilisation project teams with HR input, timelines, and checklists. Help ensure policies, procedures, and terms and conditions are aligned and implemented correctly post-transfer. Identify potential risks and escalate issues where needed to minimise disruption. Employee Relations & Compliance Provide HR support for ER issues arising during mobilisations, including grievances, absence, and contract queries. Ensure consistency in approach across regions and compliance with employment legislation. Contribute to developing and updating HR processes to improve mobilisation delivery. Experience & Skills Required HR experience with a strong track record of supporting TUPE transfers and mobilisations . Knowledge of UK employment law, particularly TUPE and collective consultation requirements. Experience engaging with trade unions in a collaborative and professional manner. Strong interpersonal skills with the ability to build trust and credibility quickly. Organised and detail-oriented, able to manage multiple mobilisation activities at the same time. Resilient, adaptable, and comfortable working in a fast-paced operational environment. Experience in cleaning, facilities management, or similar large, unionised, multi-site environments is desirable. RG Setsquare is acting as an Employment Business in relation to this vacancy.
Sep 04, 2025
Contractor
TUPE Advisor London 6 months FTC Salary up to 50,000 Hybrid 3 days a week Superb opportunity for my client - a leading commercial cleaning and facilities services company, employing over 7,000 colleagues across multiple client sites. Their workforce is at the heart of their success, and they are committed to ensuring every colleague feels valued, supported, and empowered. As their business continues to expand, they require a TUPE Advisor to provide expert support on TUPE transfers, union consultation, and colleague integration during contract mobilisations. Role Purpose The TUPE Advisor supports the successful delivery of contract mobilisations and demobilisations, with a strong focus on TUPE transfers, employee relations, and union engagement . The role ensures that legal obligations are met, colleague experience is prioritised, and operational leaders are equipped to manage people transitions effectively. Key Responsibilities TUPE & Workforce Mobilisation Support the end-to-end process of TUPE in- and out-transfers, ensuring compliance with legislation. Coordinate the collection, validation, and transfer of employee data for mobilisation projects. Support planning and delivery of consultation meetings with colleagues and representatives. Provide guidance to managers and colleagues on TUPE processes, rights, and obligations. Union & Employee Engagement Work closely with trade union representatives during consultation, fostering open and constructive relationships. Support collective and individual consultation processes, ensuring communication is clear, fair, and transparent. Act as a trusted point of contact for colleagues during mobilisation, responding to questions and concerns with empathy. Change Management & Integration Support mobilisation project teams with HR input, timelines, and checklists. Help ensure policies, procedures, and terms and conditions are aligned and implemented correctly post-transfer. Identify potential risks and escalate issues where needed to minimise disruption. Employee Relations & Compliance Provide HR support for ER issues arising during mobilisations, including grievances, absence, and contract queries. Ensure consistency in approach across regions and compliance with employment legislation. Contribute to developing and updating HR processes to improve mobilisation delivery. Experience & Skills Required HR experience with a strong track record of supporting TUPE transfers and mobilisations . Knowledge of UK employment law, particularly TUPE and collective consultation requirements. Experience engaging with trade unions in a collaborative and professional manner. Strong interpersonal skills with the ability to build trust and credibility quickly. Organised and detail-oriented, able to manage multiple mobilisation activities at the same time. Resilient, adaptable, and comfortable working in a fast-paced operational environment. Experience in cleaning, facilities management, or similar large, unionised, multi-site environments is desirable. RG Setsquare is acting as an Employment Business in relation to this vacancy.
Our client is looking for an enthusiastic and commercially minded Assistant Branch Manager with specialist knowledge of roofing to support the leadership of a busy builders' merchant branch. Working closely with the Branch Manager, you will help drive sales growth, oversee daily operations and ensure customers receive excellent service. This is a hands-on role where you will lead by example, build strong trade relationships and support the success of both the branch and the roofing product category. Key Responsibilities Sales & Customer Service Proactively promote roofing products and services to new and existing customers. Provide expert advice and solutions to trade, commercial and retail clients. Support the development of new business opportunities and strengthen customer loyalty. Branch Operations Assist the Branch Manager in overseeing day-to-day branch activities. Monitor stock levels, manage supplier orders and maintain product displays. Ensure compliance with company policies, health & safety and operational standards. Team Support & Leadership Act as deputy to the Branch Manager when required. Support, train and motivate team members to deliver sales and service targets. Contribute to a positive, safe and productive working environment. Financial & Commercial Performance Help achieve branch sales, margin and profit objectives. Track sales performance of the roofing category and suggest improvements. Support cost control, efficiency, and operational effectiveness. Skills & Experience Required Previous experience in builders' merchants and roofing products (essential). Strong product knowledge of roofing materials and their applications. Experience in a supervisory, team leader or assistant manager role. Commercially driven with strong sales and customer service skills. Excellent organisational and problem-solving abilities. Confident communicator with the ability to build lasting relationships. What's on Offer Salary up to £35,000 Career development and progression opportunities. Pension scheme and staff discount. Full training and ongoing professional development. Supportive and team-focused working environment.
Sep 04, 2025
Full time
Our client is looking for an enthusiastic and commercially minded Assistant Branch Manager with specialist knowledge of roofing to support the leadership of a busy builders' merchant branch. Working closely with the Branch Manager, you will help drive sales growth, oversee daily operations and ensure customers receive excellent service. This is a hands-on role where you will lead by example, build strong trade relationships and support the success of both the branch and the roofing product category. Key Responsibilities Sales & Customer Service Proactively promote roofing products and services to new and existing customers. Provide expert advice and solutions to trade, commercial and retail clients. Support the development of new business opportunities and strengthen customer loyalty. Branch Operations Assist the Branch Manager in overseeing day-to-day branch activities. Monitor stock levels, manage supplier orders and maintain product displays. Ensure compliance with company policies, health & safety and operational standards. Team Support & Leadership Act as deputy to the Branch Manager when required. Support, train and motivate team members to deliver sales and service targets. Contribute to a positive, safe and productive working environment. Financial & Commercial Performance Help achieve branch sales, margin and profit objectives. Track sales performance of the roofing category and suggest improvements. Support cost control, efficiency, and operational effectiveness. Skills & Experience Required Previous experience in builders' merchants and roofing products (essential). Strong product knowledge of roofing materials and their applications. Experience in a supervisory, team leader or assistant manager role. Commercially driven with strong sales and customer service skills. Excellent organisational and problem-solving abilities. Confident communicator with the ability to build lasting relationships. What's on Offer Salary up to £35,000 Career development and progression opportunities. Pension scheme and staff discount. Full training and ongoing professional development. Supportive and team-focused working environment.
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK As a Senior Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Nottingham Toton, rated "Good" by Ofsted, has a capacity of 65 children. Our purpose-built nursery features an extensive range of learning and play resources, including a self-contained baby unit and a secluded outdoor play area, ensuring a nurturing and stimulating environment for all children.Conveniently located just off the A52 on Minton Close, our nursery is ideally situated for those commuting, with just a 20-minute drive from the centres of Derby and Nottingham. The M1 at Junction 25 is only a 5-minute drive away, providing excellent transportation connections. For families arriving via public transport, there is a bus stop just a 2-minute walk from the nursery on Morris Avenue, serving bus routes 510 ECOnnect and 536. Free parking is available for staff. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: What to Expect as a Senior Nursery Room Leader: Ensure that educational strategies and practices are consistent across multiple rooms. Lead the planning and delivery of activities, adapting the curriculum to meet the diverse needs of the children. Mentor and develop Room Leaders, promoting a collaborative and high-performing team. Oversee the wellbeing and safeguarding of children, making necessary adaptations to support children with additional needs. Foster strong relationships with parents, keeping them informed of their child's development. Ensure compliance with health, safety, and safeguarding protocols across the centre. Required Qualifications: Ideal Candidate: Level 3 qualification or above in early years education. Experience in an early years setting, with supervisory or leadership experience ideally as a Senior Nursery Room Leader, Senior Nursery Room Manager or Senior Nursery Practitioner. Strong leadership, organisational, and communication skills. Ability to foster an inclusive and supportive environment for both children and team members. Take the next step in your leadership career at Busy Bees-apply today!
Sep 04, 2025
Full time
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK As a Senior Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Nottingham Toton, rated "Good" by Ofsted, has a capacity of 65 children. Our purpose-built nursery features an extensive range of learning and play resources, including a self-contained baby unit and a secluded outdoor play area, ensuring a nurturing and stimulating environment for all children.Conveniently located just off the A52 on Minton Close, our nursery is ideally situated for those commuting, with just a 20-minute drive from the centres of Derby and Nottingham. The M1 at Junction 25 is only a 5-minute drive away, providing excellent transportation connections. For families arriving via public transport, there is a bus stop just a 2-minute walk from the nursery on Morris Avenue, serving bus routes 510 ECOnnect and 536. Free parking is available for staff. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: What to Expect as a Senior Nursery Room Leader: Ensure that educational strategies and practices are consistent across multiple rooms. Lead the planning and delivery of activities, adapting the curriculum to meet the diverse needs of the children. Mentor and develop Room Leaders, promoting a collaborative and high-performing team. Oversee the wellbeing and safeguarding of children, making necessary adaptations to support children with additional needs. Foster strong relationships with parents, keeping them informed of their child's development. Ensure compliance with health, safety, and safeguarding protocols across the centre. Required Qualifications: Ideal Candidate: Level 3 qualification or above in early years education. Experience in an early years setting, with supervisory or leadership experience ideally as a Senior Nursery Room Leader, Senior Nursery Room Manager or Senior Nursery Practitioner. Strong leadership, organisational, and communication skills. Ability to foster an inclusive and supportive environment for both children and team members. Take the next step in your leadership career at Busy Bees-apply today!
Job Title: Senior Project Manager - Defence Infrastructure Location: Leeds - Hybrid Working Security Clearance Required: Sole UK Nationals Only Join a Global Leader in Defence Infrastructure Delivery A world-renowned consultancy is seeking a Senior Project Manager to join its expanding Defence Infrastructure team in Leeds . You'll play a key role in shaping, managing, and delivering some of the UK's most complex and high-value defence and infrastructure programmes. This is an opportunity to lead high-impact projects while advancing your career within a collaborative, inclusive, and sustainability-driven environment. With a strong pipeline of projects across the North of England and beyond, you'll be part of a team that values innovation, client success, and professional excellence. The Role As a Senior Project Manager, you'll take ownership of delivering significant infrastructure and construction projects - typically ranging between 1m and 20m, with opportunities for larger-scale commissions. You'll lead project teams, manage key stakeholder relationships, and ensure successful outcomes across time, cost, quality, and risk parameters. Key Responsibilities Lead the full project lifecycle from strategic definition through to handover and close-out Manage client relationships and act as the main point of contact for key stakeholders Oversee contract administration (NEC preferred; JCT/FIDIC experience also valuable) Drive best practice in project delivery, risk management, and governance Ensure health & safety and CDM compliance throughout project phases Mentor junior project managers and contribute to team development About You 5+ years of project management experience in infrastructure or construction, ideally within Defence, Rail, Highways, or Utilities Strong working knowledge of NEC contracts (accreditation desirable) Track record of leading projects from concept to completion Degree qualified in construction, engineering, or project management discipline Chartered or working toward chartership with a relevant professional body (e.g. APM, RICS, ICE) Excellent communication, leadership, and stakeholder management skills Proactive, commercially aware, and solution-focused Security Clearance Requirement Due to the nature of this work, applicants must be Sole UK Nationals and eligible for UK MoD Security Clearance (SC) . Working Arrangements The role is hybrid, with approximately 50% of time expected on client sites or in the Leeds office. Flexibility is provided based on business and project needs, with in-person collaboration encouraged to support project success and team culture. Apply Today If you're ready to take the next step in your project management career and lead critical Defence Infrastructure programmes, contact Charlie Voss at Conrad Consulting on (phone number removed) or (phone number removed) to apply or learn more.
Sep 04, 2025
Full time
Job Title: Senior Project Manager - Defence Infrastructure Location: Leeds - Hybrid Working Security Clearance Required: Sole UK Nationals Only Join a Global Leader in Defence Infrastructure Delivery A world-renowned consultancy is seeking a Senior Project Manager to join its expanding Defence Infrastructure team in Leeds . You'll play a key role in shaping, managing, and delivering some of the UK's most complex and high-value defence and infrastructure programmes. This is an opportunity to lead high-impact projects while advancing your career within a collaborative, inclusive, and sustainability-driven environment. With a strong pipeline of projects across the North of England and beyond, you'll be part of a team that values innovation, client success, and professional excellence. The Role As a Senior Project Manager, you'll take ownership of delivering significant infrastructure and construction projects - typically ranging between 1m and 20m, with opportunities for larger-scale commissions. You'll lead project teams, manage key stakeholder relationships, and ensure successful outcomes across time, cost, quality, and risk parameters. Key Responsibilities Lead the full project lifecycle from strategic definition through to handover and close-out Manage client relationships and act as the main point of contact for key stakeholders Oversee contract administration (NEC preferred; JCT/FIDIC experience also valuable) Drive best practice in project delivery, risk management, and governance Ensure health & safety and CDM compliance throughout project phases Mentor junior project managers and contribute to team development About You 5+ years of project management experience in infrastructure or construction, ideally within Defence, Rail, Highways, or Utilities Strong working knowledge of NEC contracts (accreditation desirable) Track record of leading projects from concept to completion Degree qualified in construction, engineering, or project management discipline Chartered or working toward chartership with a relevant professional body (e.g. APM, RICS, ICE) Excellent communication, leadership, and stakeholder management skills Proactive, commercially aware, and solution-focused Security Clearance Requirement Due to the nature of this work, applicants must be Sole UK Nationals and eligible for UK MoD Security Clearance (SC) . Working Arrangements The role is hybrid, with approximately 50% of time expected on client sites or in the Leeds office. Flexibility is provided based on business and project needs, with in-person collaboration encouraged to support project success and team culture. Apply Today If you're ready to take the next step in your project management career and lead critical Defence Infrastructure programmes, contact Charlie Voss at Conrad Consulting on (phone number removed) or (phone number removed) to apply or learn more.
GCS currently deliver in excess of 200,000 on Desktop LGSR verification audits, 22,000 on site quality control audits and other related compliance audit services per annum to both domestic and commercial residential properties, as part of a service provision for registered social landlords. These audits and other related compliance services to meet our client s specific requirements include: Desktop Validation and Verification of Landlord s Gas Safety Records (LGSR). Planning inspectors work Domestic Landlord s Gas Safety Record (LGSR) and appliance service post completion audit Domestic LGSR appliance service in progress audit Domestic boiler replacement or new heating installation post completion audit Communal heating servicing post completion audit Communal heating servicing in progress audit Renewable technology or other fuel post service audit New build or development heating installation post inspection audit Validation and verification of service provider claims The primary purpose of this role is to manage and continuously provide input ensuring the delivery and improvement of all duties associated with the above to ensure they are completed to a high standard in a timely fashion to meet and exceed our contractual obligations and maintain the reputation of the company. The main duties of the role include: Manage the timely and consistent delivery of all desktop audits and other related programmed works. Manage the electronic import (and Import failures) process of LGSR and other related data. Manage the contractor relationship and suitable return for rejected LGSRs. Deliver internal quality checks on completed works by Contracts Administrator. Be the day to day point of contact for both Client and Contractor. Working alongside the Service Department to ensure an effective and joined up service delivery is achieved for inspection audit services. Manage the timely completion of any audit related reports. Identification and incorporation of known best practice into the Contracts Department s business activities. Act and deliver upon any reasonable contract requests by a Company Manager and/or Company Director. Be available to undertake any associated resident liaison duties as required. Be available to assist colleagues to meet the reasonable needs of the business in times of absence and/or annual leave. The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your role within the organisation and the overall business objectives of the Company. The ideal candidate must have: A strong understanding of Microsoft and its suite of applications. Proficiency in Microsoft Teams for collaboration and communication. Advanced knowledge of Microsoft Word for document creation and formatting. Expertise in Microsoft Excel, including data analysis, formulas, and spreadsheet management.
Sep 04, 2025
Contractor
GCS currently deliver in excess of 200,000 on Desktop LGSR verification audits, 22,000 on site quality control audits and other related compliance audit services per annum to both domestic and commercial residential properties, as part of a service provision for registered social landlords. These audits and other related compliance services to meet our client s specific requirements include: Desktop Validation and Verification of Landlord s Gas Safety Records (LGSR). Planning inspectors work Domestic Landlord s Gas Safety Record (LGSR) and appliance service post completion audit Domestic LGSR appliance service in progress audit Domestic boiler replacement or new heating installation post completion audit Communal heating servicing post completion audit Communal heating servicing in progress audit Renewable technology or other fuel post service audit New build or development heating installation post inspection audit Validation and verification of service provider claims The primary purpose of this role is to manage and continuously provide input ensuring the delivery and improvement of all duties associated with the above to ensure they are completed to a high standard in a timely fashion to meet and exceed our contractual obligations and maintain the reputation of the company. The main duties of the role include: Manage the timely and consistent delivery of all desktop audits and other related programmed works. Manage the electronic import (and Import failures) process of LGSR and other related data. Manage the contractor relationship and suitable return for rejected LGSRs. Deliver internal quality checks on completed works by Contracts Administrator. Be the day to day point of contact for both Client and Contractor. Working alongside the Service Department to ensure an effective and joined up service delivery is achieved for inspection audit services. Manage the timely completion of any audit related reports. Identification and incorporation of known best practice into the Contracts Department s business activities. Act and deliver upon any reasonable contract requests by a Company Manager and/or Company Director. Be available to undertake any associated resident liaison duties as required. Be available to assist colleagues to meet the reasonable needs of the business in times of absence and/or annual leave. The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your role within the organisation and the overall business objectives of the Company. The ideal candidate must have: A strong understanding of Microsoft and its suite of applications. Proficiency in Microsoft Teams for collaboration and communication. Advanced knowledge of Microsoft Word for document creation and formatting. Expertise in Microsoft Excel, including data analysis, formulas, and spreadsheet management.
Business Change Manager FTC - Manchester - 2/3 days a Week on Site Location : Greater Manchester (Hybrid Working Available) Contract Type: 6 Month FTC We're seeking a highly motivated Business Change Manager to lead the successful planning, delivery, and adoption of strategic change initiatives across a large public sector organisation. About the Role As Business Change Manager, you'll play a pivotal role in delivering transformational programmes that enhance customer experience and operational efficiency. You'll work closely with cross-functional teams to ensure change initiatives are delivered on time, within budget, and with lasting impact. You'll be a key advocate for change, building strong relationships with stakeholders at all levels and shaping communications to engage diverse audiences. Your leadership will help embed new ways of working, support organisational readiness, and ensure a smooth transition to business-as-usual. Key Responsibilities * Lead stakeholder engagement and promote a culture of collaboration. * Develop and execute change action plans aligned with strategic objectives. * Create compelling narratives to support adoption and benefit realisation. * Deliver tailored communications and readiness assessments. * Support implementation and continuous improvement through feedback and insights. * Champion organisational learning and build change capability across teams. About You * A graduate qualification and a recognised change management certification or equivalent experience. * Proven experience delivering change in large, customer-facing environments. * Strong knowledge of change management frameworks, benefits realisation, and organisational design. * Excellent communication and interpersonal skills, with the ability to influence and inspire. * A proactive, resilient approach to driving change and embedding new practices. What We Offer * A collaborative and inclusive working culture. * Opportunities for professional development and career progression. * Flexible working arrangements. * A chance to make a real impact in a forward-thinking organisation. The closing date for applicants for this role is: 15th September 2025
Sep 04, 2025
Business Change Manager FTC - Manchester - 2/3 days a Week on Site Location : Greater Manchester (Hybrid Working Available) Contract Type: 6 Month FTC We're seeking a highly motivated Business Change Manager to lead the successful planning, delivery, and adoption of strategic change initiatives across a large public sector organisation. About the Role As Business Change Manager, you'll play a pivotal role in delivering transformational programmes that enhance customer experience and operational efficiency. You'll work closely with cross-functional teams to ensure change initiatives are delivered on time, within budget, and with lasting impact. You'll be a key advocate for change, building strong relationships with stakeholders at all levels and shaping communications to engage diverse audiences. Your leadership will help embed new ways of working, support organisational readiness, and ensure a smooth transition to business-as-usual. Key Responsibilities * Lead stakeholder engagement and promote a culture of collaboration. * Develop and execute change action plans aligned with strategic objectives. * Create compelling narratives to support adoption and benefit realisation. * Deliver tailored communications and readiness assessments. * Support implementation and continuous improvement through feedback and insights. * Champion organisational learning and build change capability across teams. About You * A graduate qualification and a recognised change management certification or equivalent experience. * Proven experience delivering change in large, customer-facing environments. * Strong knowledge of change management frameworks, benefits realisation, and organisational design. * Excellent communication and interpersonal skills, with the ability to influence and inspire. * A proactive, resilient approach to driving change and embedding new practices. What We Offer * A collaborative and inclusive working culture. * Opportunities for professional development and career progression. * Flexible working arrangements. * A chance to make a real impact in a forward-thinking organisation. The closing date for applicants for this role is: 15th September 2025
Associate Director (Civils/Infrastructure) Birmingham 75k This global practice of Engineers and Architects continue to be awarded a number of enviable projects across the built, infrastructure and environmental sectors. Building upon the continued success of infrastructure projects being delivered in the UK, the team are now looking for an Associate Director level to help advance the engineering design capability, develop strong client relationships in the public and private sector and grow the infrastructure team. Your role will focus on supporting the delivery of a wide range of multi-disciplinary traffic, highways, and infrastructure projects for public and private sector clients across the UK, including preliminary and detailed design for active travel projects, bus priority schemes, urban traffic management schemes and public realm enhancement projects. For your part you will be an accomplished Civil Engineer well acquainted with the infrastructure market with the ability to function as Project Manager/Director for transport infrastructure design projects across the business. You will project manage schemes with control over project budgets, manage staff in the preparation of outline, preliminary and detailed design project. Additionally lead teams on a wide range of schemes whilst ensuring work is produced technically accurate and delivered in accordance with the appropriate standards. There will also be the review technical documents and reports and assist in the preparation of expressions of interest and tender. Staff Development and mentoring will be key as will ensuring compliance with relevant health, safety, and environmental legislation Most likely a Chartered Civil Engineer you will have worked in the design consultancy environment for over 8 years and have the ability to form constructive, lasting relationships with clients and professional partners as well as understand the process and drive the provision of highway design and engineering services for developments/active travel projects. A background of detailed Highway Design preferably using industry leading design software and the experience of leading infrastructure development teams as well as the technical co-ordination and integration of multi-discipline design inputs. Preparation of preliminary and detailed design for highways, drainage, and infrastructure projects. Ideally, demonstrable experience in active travel projects, bus priority schemes, urban traffic management schemes or public realm enhancement projects would be very useful. In return you can expect a unique opportunity to progress rapidly whilst delivering some signature projects as well as being rewarded handsomely with a fully inclusive and very generous benefits package including a welcome bonus.
Sep 04, 2025
Full time
Associate Director (Civils/Infrastructure) Birmingham 75k This global practice of Engineers and Architects continue to be awarded a number of enviable projects across the built, infrastructure and environmental sectors. Building upon the continued success of infrastructure projects being delivered in the UK, the team are now looking for an Associate Director level to help advance the engineering design capability, develop strong client relationships in the public and private sector and grow the infrastructure team. Your role will focus on supporting the delivery of a wide range of multi-disciplinary traffic, highways, and infrastructure projects for public and private sector clients across the UK, including preliminary and detailed design for active travel projects, bus priority schemes, urban traffic management schemes and public realm enhancement projects. For your part you will be an accomplished Civil Engineer well acquainted with the infrastructure market with the ability to function as Project Manager/Director for transport infrastructure design projects across the business. You will project manage schemes with control over project budgets, manage staff in the preparation of outline, preliminary and detailed design project. Additionally lead teams on a wide range of schemes whilst ensuring work is produced technically accurate and delivered in accordance with the appropriate standards. There will also be the review technical documents and reports and assist in the preparation of expressions of interest and tender. Staff Development and mentoring will be key as will ensuring compliance with relevant health, safety, and environmental legislation Most likely a Chartered Civil Engineer you will have worked in the design consultancy environment for over 8 years and have the ability to form constructive, lasting relationships with clients and professional partners as well as understand the process and drive the provision of highway design and engineering services for developments/active travel projects. A background of detailed Highway Design preferably using industry leading design software and the experience of leading infrastructure development teams as well as the technical co-ordination and integration of multi-discipline design inputs. Preparation of preliminary and detailed design for highways, drainage, and infrastructure projects. Ideally, demonstrable experience in active travel projects, bus priority schemes, urban traffic management schemes or public realm enhancement projects would be very useful. In return you can expect a unique opportunity to progress rapidly whilst delivering some signature projects as well as being rewarded handsomely with a fully inclusive and very generous benefits package including a welcome bonus.
If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you. Role purpose: To proactively encourage sales through excellent customer service and creating a culture which puts the customer first. Working as a team to ensure the highest retail standards are maintained throughout the store resulting in maximised profits. Main Areas of Accountability: To create an enjoyable shopping experience for all customers through an approachable, helpful and knowledgeable service. Always putting the customer first. To build rapport with customers, developing relationships and encouraging customers to return Be commercially aware with active selling for customers to maximise sales and offer friendly and professional advice where appropriate. To actively promote bonus club and multi-channel opportunities to all customers in order to achieve store and Company targets. To be involved in store events such as PR opportunities and events as and when required To adopt a flexible approach to meet the needs of the Business, seeking and providing support when required. To communicate regularly with Line Manager and colleagues to work effectively as part of a team. Attend store meetings in order to share knowledge and ideas to drive the business forward. To seek opportunities to develop and to learn from past experiences. Actively keeping your personal development plan live with a view to improving future performance. To demonstrate efficiency and competency in all areas of store operations e.g. till operations, processing delivery, ensuring correct audit procedures are followed. To adhere to all company regulations regarding Policies, Procedures, Health & Safety and Security. Sales Colleagues are also expected to carry out other reasonable requests from Management as required in line with the needs of the business
Sep 04, 2025
Full time
If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you. Role purpose: To proactively encourage sales through excellent customer service and creating a culture which puts the customer first. Working as a team to ensure the highest retail standards are maintained throughout the store resulting in maximised profits. Main Areas of Accountability: To create an enjoyable shopping experience for all customers through an approachable, helpful and knowledgeable service. Always putting the customer first. To build rapport with customers, developing relationships and encouraging customers to return Be commercially aware with active selling for customers to maximise sales and offer friendly and professional advice where appropriate. To actively promote bonus club and multi-channel opportunities to all customers in order to achieve store and Company targets. To be involved in store events such as PR opportunities and events as and when required To adopt a flexible approach to meet the needs of the Business, seeking and providing support when required. To communicate regularly with Line Manager and colleagues to work effectively as part of a team. Attend store meetings in order to share knowledge and ideas to drive the business forward. To seek opportunities to develop and to learn from past experiences. Actively keeping your personal development plan live with a view to improving future performance. To demonstrate efficiency and competency in all areas of store operations e.g. till operations, processing delivery, ensuring correct audit procedures are followed. To adhere to all company regulations regarding Policies, Procedures, Health & Safety and Security. Sales Colleagues are also expected to carry out other reasonable requests from Management as required in line with the needs of the business
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK As a Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Nottingham Toton, rated "Good" by Ofsted, has a capacity of 65 children. Our purpose-built nursery features an extensive range of learning and play resources, including a self-contained baby unit and a secluded outdoor play area, ensuring a nurturing and stimulating environment for all children.Conveniently located just off the A52 on Minton Close, our nursery is ideally situated for those commuting, with just a 20-minute drive from the centres of Derby and Nottingham. The M1 at Junction 25 is only a 5-minute drive away, providing excellent transportation connections. For families arriving via public transport, there is a bus stop just a 2-minute walk from the nursery on Morris Avenue, serving bus routes 510 ECOnnect and 536. Free parking is available for staff. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: Key Responsibilities Lead the planning and execution of age-appropriate activities and curriculum in your room. Create a safe, stimulating, and inclusive learning environment for children. Foster a high-performing team through supportive leadership and collaboration. Oversee the development and wellbeing of children, ensuring their progress is tracked and communicated with parents. Take on the role of Key Person, ensuring the holistic development and personal care needs of a group of children. Ensure health and safety standards are met, maintaining a clean and secure environment. Required Qualifications: Ideal Candidate: Level 3 qualification or above in early years education. Experience in an early years setting, with supervisory experience an advantage ideally as a Nursery Room Leader, Nursery Room Manager or Nursery Practitioner. Strong leadership, organisational, and communication skills. Passionate about fostering children's development and creating positive relationships with families. Make a positive impact on young learners-apply now!
Sep 04, 2025
Full time
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK As a Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Nottingham Toton, rated "Good" by Ofsted, has a capacity of 65 children. Our purpose-built nursery features an extensive range of learning and play resources, including a self-contained baby unit and a secluded outdoor play area, ensuring a nurturing and stimulating environment for all children.Conveniently located just off the A52 on Minton Close, our nursery is ideally situated for those commuting, with just a 20-minute drive from the centres of Derby and Nottingham. The M1 at Junction 25 is only a 5-minute drive away, providing excellent transportation connections. For families arriving via public transport, there is a bus stop just a 2-minute walk from the nursery on Morris Avenue, serving bus routes 510 ECOnnect and 536. Free parking is available for staff. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: Key Responsibilities Lead the planning and execution of age-appropriate activities and curriculum in your room. Create a safe, stimulating, and inclusive learning environment for children. Foster a high-performing team through supportive leadership and collaboration. Oversee the development and wellbeing of children, ensuring their progress is tracked and communicated with parents. Take on the role of Key Person, ensuring the holistic development and personal care needs of a group of children. Ensure health and safety standards are met, maintaining a clean and secure environment. Required Qualifications: Ideal Candidate: Level 3 qualification or above in early years education. Experience in an early years setting, with supervisory experience an advantage ideally as a Nursery Room Leader, Nursery Room Manager or Nursery Practitioner. Strong leadership, organisational, and communication skills. Passionate about fostering children's development and creating positive relationships with families. Make a positive impact on young learners-apply now!
Welcome to Retail with a difference Imagine a retail career where every sale, every display, and every customer interaction directly supports compassionate care for those who need it most. At Princess Alice Hospice, our shops are more than just retail spaces they re community hubs that help fund vital hospice services. With 40 high street locations, we combine professional retail standards with a heartfelt mission. As our Retail Area Manager, you ll be the face of our values on the high street leading teams, driving performance, and making a real difference every single day. About the role: As a Retail Area Manager, you ll take full ownership of a diverse portfolio of shops, leading and supporting teams made up of both paid staff and volunteers. You ll be responsible for driving profitability across all income streams while managing controllable expenses, ensuring each shop delivers an exceptional supporter experience through high standards of presentation and service. This is a hands-on, field-based role where you ll spend most of your time in-store guiding teams, solving problems, and fostering a culture of excellence and care. You ll collaborate closely with colleagues across the Hospice to support day-to-day operations and contribute to the strategic development of our retail offering. This is a dynamic role that requires daily travel between shops and occasional weekend work, aligned with the needs of the business. A current driving licence (with no more than six penalty points) is essential. About You: This role is ideal for a confident and experienced Area Manager, preferably with a background in charity retail, though we warmly welcome applicants from across the retail (particularly fashion) and service industry with transferable skills. You ll be a natural leader with proven people management experience, excellent communication skills, and strong IT competence. Self-motivated and solution-focused, you ll thrive in a fast-paced environment where juggling multiple priorities is the norm. Your ability to build relationships at all levels, handle conflict constructively, and stay organised and flexible will be key to your success in this role. As well as our competitive salary package and the opportunity to join an organisation which places patients at the heart of what we do, we also offer a range of great benefits, which include: 27 days annual leave, plus recognised public holidays rising to 29 days after 5 years service and 33 days after 10 years service Training support and development opportunities Employee Assistance Programme promoting staff wellbeing Access to blue light card discount Access to Pension Scheme If you re a motivated, organised leader who s passionate about retail and community impact, we d love to hear from you! Discover a career where retail means more. The difference is You. About us: Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex. At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures. We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you. Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
Sep 04, 2025
Full time
Welcome to Retail with a difference Imagine a retail career where every sale, every display, and every customer interaction directly supports compassionate care for those who need it most. At Princess Alice Hospice, our shops are more than just retail spaces they re community hubs that help fund vital hospice services. With 40 high street locations, we combine professional retail standards with a heartfelt mission. As our Retail Area Manager, you ll be the face of our values on the high street leading teams, driving performance, and making a real difference every single day. About the role: As a Retail Area Manager, you ll take full ownership of a diverse portfolio of shops, leading and supporting teams made up of both paid staff and volunteers. You ll be responsible for driving profitability across all income streams while managing controllable expenses, ensuring each shop delivers an exceptional supporter experience through high standards of presentation and service. This is a hands-on, field-based role where you ll spend most of your time in-store guiding teams, solving problems, and fostering a culture of excellence and care. You ll collaborate closely with colleagues across the Hospice to support day-to-day operations and contribute to the strategic development of our retail offering. This is a dynamic role that requires daily travel between shops and occasional weekend work, aligned with the needs of the business. A current driving licence (with no more than six penalty points) is essential. About You: This role is ideal for a confident and experienced Area Manager, preferably with a background in charity retail, though we warmly welcome applicants from across the retail (particularly fashion) and service industry with transferable skills. You ll be a natural leader with proven people management experience, excellent communication skills, and strong IT competence. Self-motivated and solution-focused, you ll thrive in a fast-paced environment where juggling multiple priorities is the norm. Your ability to build relationships at all levels, handle conflict constructively, and stay organised and flexible will be key to your success in this role. As well as our competitive salary package and the opportunity to join an organisation which places patients at the heart of what we do, we also offer a range of great benefits, which include: 27 days annual leave, plus recognised public holidays rising to 29 days after 5 years service and 33 days after 10 years service Training support and development opportunities Employee Assistance Programme promoting staff wellbeing Access to blue light card discount Access to Pension Scheme If you re a motivated, organised leader who s passionate about retail and community impact, we d love to hear from you! Discover a career where retail means more. The difference is You. About us: Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex. At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures. We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you. Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
Salary: £50,000 £54,000 Location: Hammersmith & Fulham (with travel to other sites as needed) Ivy Rock Partners is delighted to be working exclusively on an exciting opportunity for an experienced Recruitment Partner to join a forward-thinking and impactful organisation in the education sector. This is a pivotal role within the HR team, responsible for leading the end-to-end recruitment service, enhancing candidate experience, and building strong, collaborative relationships with hiring managers. You ll be central to ensuring that the organisation attracts, selects, and retains high-quality talent, while driving forward improvements in recruitment processes and strategy. Key Responsibilities Lead the organisation s recruitment function, ensuring inclusive, efficient, and effective processes. Partner with hiring managers to deliver a seamless candidate journey and provide trusted advice on recruitment best practices. Manage and deliver high-quality advertising campaigns across multiple platforms, ensuring cost-effectiveness and strong employer branding. Produce regular recruitment data and reports (e.g. time-to-hire, cost-per-hire) to inform decision-making at a senior level. Design effective screening methods, interview packs, and training for hiring managers. Champion safer recruitment practices, ensuring compliance with safeguarding and GDPR requirements. Drive innovation in recruitment strategies, proactively building pipelines of diverse talent. Collaborate with HR colleagues to support onboarding, talent planning, and wider HR initiatives. About You We re seeking a proactive and confident recruitment professional who is passionate about delivering an excellent candidate experience and can bring both operational expertise and strategic thinking to the role. You will have: Experience managing end-to-end recruitment in a complex organisation. Strong relationship-building skills and the ability to influence senior stakeholders. Knowledge of recruitment systems and HR information systems, with the ability to produce, analyse, and present data reports. A track record of implementing creative hiring strategies and process improvements. A strong commitment to equality, diversity, and safeguarding. Why Apply? This is a fantastic opportunity to take ownership of a high-profile recruitment function, influence recruitment strategy, and make a tangible impact in an organisation that transforms lives through education and training. To apply for this exclusive role with Ivy Rock Partners, please get in touch with Emmanuel Crosser today.
Sep 04, 2025
Full time
Salary: £50,000 £54,000 Location: Hammersmith & Fulham (with travel to other sites as needed) Ivy Rock Partners is delighted to be working exclusively on an exciting opportunity for an experienced Recruitment Partner to join a forward-thinking and impactful organisation in the education sector. This is a pivotal role within the HR team, responsible for leading the end-to-end recruitment service, enhancing candidate experience, and building strong, collaborative relationships with hiring managers. You ll be central to ensuring that the organisation attracts, selects, and retains high-quality talent, while driving forward improvements in recruitment processes and strategy. Key Responsibilities Lead the organisation s recruitment function, ensuring inclusive, efficient, and effective processes. Partner with hiring managers to deliver a seamless candidate journey and provide trusted advice on recruitment best practices. Manage and deliver high-quality advertising campaigns across multiple platforms, ensuring cost-effectiveness and strong employer branding. Produce regular recruitment data and reports (e.g. time-to-hire, cost-per-hire) to inform decision-making at a senior level. Design effective screening methods, interview packs, and training for hiring managers. Champion safer recruitment practices, ensuring compliance with safeguarding and GDPR requirements. Drive innovation in recruitment strategies, proactively building pipelines of diverse talent. Collaborate with HR colleagues to support onboarding, talent planning, and wider HR initiatives. About You We re seeking a proactive and confident recruitment professional who is passionate about delivering an excellent candidate experience and can bring both operational expertise and strategic thinking to the role. You will have: Experience managing end-to-end recruitment in a complex organisation. Strong relationship-building skills and the ability to influence senior stakeholders. Knowledge of recruitment systems and HR information systems, with the ability to produce, analyse, and present data reports. A track record of implementing creative hiring strategies and process improvements. A strong commitment to equality, diversity, and safeguarding. Why Apply? This is a fantastic opportunity to take ownership of a high-profile recruitment function, influence recruitment strategy, and make a tangible impact in an organisation that transforms lives through education and training. To apply for this exclusive role with Ivy Rock Partners, please get in touch with Emmanuel Crosser today.
Job Overview Provide oversight and leadership to Senior Global Trial managers (SGTMs) for project productivity, delivery and quality resulting in strong financial performance and customer satisfaction. Work with Clinical teams to focus on leveraging deep therapeutic expertise and IQVIA solutions to drive operational excellence and strategic leadership with our customers. Direct and manage an assigned team of clinical leads who lead or support studies or programs to make sure quality, time and budget deliverables are met to the Sponsor's satisfaction and in accordance with Standard Operating Procedures (SOPs), policies and practices. Ensure Clinical leads are trained and individual development is aligned and in place to meet project and organizational needs. Attract, develop and retain talent. Essential Functions • Ensure clinical delivery of assigned projects in compliance with regulatory requirements (International Conference on Harmonization (ICH)-Good Clinical Practice (GCP), protocol), customer requirements (contract), and internal requirements (policies, Standard Operating Procedures (SOPs), project plans). Ensure all Clinical Leads (CLs) obtain Fundamental Good Clinical Practices (GCP) accreditation during a two year cycle. • Actively engage with SGTMs to review project performance and deliverables. Address performance issues and/or escalations by working to create action/recovery plans. Ensure compliance to the Clinical Leads (CL) metrics dashboard of all direct reports. Foster an environment where lessons learned are shared within the team. • Ensure compliance on the overall Risk Management process including risks that are escalating into issues. Work with SGTMs on identification of risks that can lead to processes improvement/standardization across the organization. • Ensure compliance to quality management processes that apply to all projects. Support quality initiatives and ensure quality metrics are met at all times. • Mentor SGTMs to manage clinical aspects of Project Finances, Support to understand the scope of clinical delivery and create plans to deliver against this scope and to monitor and manage changes against baseline and identify additional service opportunities or out of scope work. • Coach SGTMs to identify Out of Scope items, discuss impact and proactively suggest remediation plans when considering risks/delays and to determine appropriate action. Discuss and promote proactive identification of milestone risks by SGTMs • Actively review project level clinical metrics with SGTMs to ensure compliance and accuracy of data. Support SGTMs during Project Review Meetings . Ensure compliance to all critical data fields within Project Management systems/ applicable trackers. Coach SGTMs on running and reviewing various project reports • Resourcing and Talent planning of the SGTM team. Manage the team at project level to successfully deliver the project through the establishment of high-quality operational plans and guidance as well as project related trainings. • Conduct progress reviews and evaluations in addition to create contingency plans to mitigate project, program-level and enterprise risks. • Mentor SGTMs for further development and ensure they follow an Individual development plan. Qualifications • Bachelor's Degree Bachelor's Degree in life sciences or related field required Req • Requires 10 years of clinical research experience including 6 years leadership experience, multi-regional and global focus or equivalent combination of education, training and experience. • Requires broad management knowledge to lead cross-regional teams, and well as the ability to influence others outside of own job area regarding policies, procedures, and goals. • Knowledge of clinical trials - In depth knowledge and skill in applying, applicable clinical research regulatory requirements i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. Strong understanding of the Clinical Research Industry and the relevant environments in which it operates.; • People Management - Proven ability to manage a team and work alongside others in a global environment to deliver results whilst meeting quality and timeline metrics. Provides others with a clear direction, delegates work appropriately and fairly, motivates and empowers others, monitors/manages performance and provides feedback and coaching, recruits, develops and retains staff of a high caliber. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues • Collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. Ability to establish and maintain effective working relationships with coworkers, managers and clients. • Leadership - Ability to successfully manage competing priorities. Excellent customer service skills and demonstrated ability to understand customer needs, have difficult conversations with internal stakeholders and customers as well as negotiate solutions. Good judgment and decision making skills. • Organization - Strong presentation skills. Strong organizational and problem-solving skills. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. Strong understanding of other IQVIA functions and their inter-relationship with Project Support Units. • Communication - Excellent communication skills, including good command of English language. • Results Oriented - Demonstrated ability to deliver results to the appropriate quality and timeline metrics. • IT Skills - Strong software and computer skills, including Microsoft Office applications. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation, Ownership). IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 04, 2025
Full time
Job Overview Provide oversight and leadership to Senior Global Trial managers (SGTMs) for project productivity, delivery and quality resulting in strong financial performance and customer satisfaction. Work with Clinical teams to focus on leveraging deep therapeutic expertise and IQVIA solutions to drive operational excellence and strategic leadership with our customers. Direct and manage an assigned team of clinical leads who lead or support studies or programs to make sure quality, time and budget deliverables are met to the Sponsor's satisfaction and in accordance with Standard Operating Procedures (SOPs), policies and practices. Ensure Clinical leads are trained and individual development is aligned and in place to meet project and organizational needs. Attract, develop and retain talent. Essential Functions • Ensure clinical delivery of assigned projects in compliance with regulatory requirements (International Conference on Harmonization (ICH)-Good Clinical Practice (GCP), protocol), customer requirements (contract), and internal requirements (policies, Standard Operating Procedures (SOPs), project plans). Ensure all Clinical Leads (CLs) obtain Fundamental Good Clinical Practices (GCP) accreditation during a two year cycle. • Actively engage with SGTMs to review project performance and deliverables. Address performance issues and/or escalations by working to create action/recovery plans. Ensure compliance to the Clinical Leads (CL) metrics dashboard of all direct reports. Foster an environment where lessons learned are shared within the team. • Ensure compliance on the overall Risk Management process including risks that are escalating into issues. Work with SGTMs on identification of risks that can lead to processes improvement/standardization across the organization. • Ensure compliance to quality management processes that apply to all projects. Support quality initiatives and ensure quality metrics are met at all times. • Mentor SGTMs to manage clinical aspects of Project Finances, Support to understand the scope of clinical delivery and create plans to deliver against this scope and to monitor and manage changes against baseline and identify additional service opportunities or out of scope work. • Coach SGTMs to identify Out of Scope items, discuss impact and proactively suggest remediation plans when considering risks/delays and to determine appropriate action. Discuss and promote proactive identification of milestone risks by SGTMs • Actively review project level clinical metrics with SGTMs to ensure compliance and accuracy of data. Support SGTMs during Project Review Meetings . Ensure compliance to all critical data fields within Project Management systems/ applicable trackers. Coach SGTMs on running and reviewing various project reports • Resourcing and Talent planning of the SGTM team. Manage the team at project level to successfully deliver the project through the establishment of high-quality operational plans and guidance as well as project related trainings. • Conduct progress reviews and evaluations in addition to create contingency plans to mitigate project, program-level and enterprise risks. • Mentor SGTMs for further development and ensure they follow an Individual development plan. Qualifications • Bachelor's Degree Bachelor's Degree in life sciences or related field required Req • Requires 10 years of clinical research experience including 6 years leadership experience, multi-regional and global focus or equivalent combination of education, training and experience. • Requires broad management knowledge to lead cross-regional teams, and well as the ability to influence others outside of own job area regarding policies, procedures, and goals. • Knowledge of clinical trials - In depth knowledge and skill in applying, applicable clinical research regulatory requirements i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. Strong understanding of the Clinical Research Industry and the relevant environments in which it operates.; • People Management - Proven ability to manage a team and work alongside others in a global environment to deliver results whilst meeting quality and timeline metrics. Provides others with a clear direction, delegates work appropriately and fairly, motivates and empowers others, monitors/manages performance and provides feedback and coaching, recruits, develops and retains staff of a high caliber. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues • Collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. Ability to establish and maintain effective working relationships with coworkers, managers and clients. • Leadership - Ability to successfully manage competing priorities. Excellent customer service skills and demonstrated ability to understand customer needs, have difficult conversations with internal stakeholders and customers as well as negotiate solutions. Good judgment and decision making skills. • Organization - Strong presentation skills. Strong organizational and problem-solving skills. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. Strong understanding of other IQVIA functions and their inter-relationship with Project Support Units. • Communication - Excellent communication skills, including good command of English language. • Results Oriented - Demonstrated ability to deliver results to the appropriate quality and timeline metrics. • IT Skills - Strong software and computer skills, including Microsoft Office applications. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation, Ownership). IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Q: What have Jimi Hendrix, Oasis and Lana Del Ray got in common? A: Marshall speakers. But not everybody knows about them .yet. Which is where you come in. What will you be doing? You will manage relationships with major retailers in the consumer electronics sector in their key stores across your region. You will be the face of the brand. You will engage with employees at store level, delivering training and support so they know how to and want to sell Marshall. This will be both in-person and digitally You will also operate at a senior level within both the retailer and Marshall, receiving support from a team of people who started where you are. What's in it for you? Yes, you will receive a great starting salary and a choice of a company car or car allowance. You will also embark on an accredited sales development programme which will equip you with the skills you need for this job and prepare you for the one after. And the one after that. And you will be joining a 'wellness workplace' where both your mental and physical health is the priority. About you. You may be doing a similar role at the moment, and realise there is nowhere to go. Or you might be working in a supervisory or managerial role for a relevant retailer and be looking to spread your wings. Either way, you'll bring a drive and personality to achieve results and make a difference. A full UK driving licence is essential. Sounds interesting? Get in touch and we'll tell you more.
Sep 04, 2025
Full time
Q: What have Jimi Hendrix, Oasis and Lana Del Ray got in common? A: Marshall speakers. But not everybody knows about them .yet. Which is where you come in. What will you be doing? You will manage relationships with major retailers in the consumer electronics sector in their key stores across your region. You will be the face of the brand. You will engage with employees at store level, delivering training and support so they know how to and want to sell Marshall. This will be both in-person and digitally You will also operate at a senior level within both the retailer and Marshall, receiving support from a team of people who started where you are. What's in it for you? Yes, you will receive a great starting salary and a choice of a company car or car allowance. You will also embark on an accredited sales development programme which will equip you with the skills you need for this job and prepare you for the one after. And the one after that. And you will be joining a 'wellness workplace' where both your mental and physical health is the priority. About you. You may be doing a similar role at the moment, and realise there is nowhere to go. Or you might be working in a supervisory or managerial role for a relevant retailer and be looking to spread your wings. Either way, you'll bring a drive and personality to achieve results and make a difference. A full UK driving licence is essential. Sounds interesting? Get in touch and we'll tell you more.
Join WIG as a Event Content Manager! Introduction Do you believe collaboration between public, private and not-for profit sector can drive growth and prosperity for the UK? Are you interested in being part of the conversation with senior leaders across HMG, business, universities and civil society? Are you passionate about supporting leaders of today and tomorrow to understand how to meaningfully work together on society s biggest issues? About the opportunity As an Event Content Manager, you will conduct exciting public policy research, work with the most senior speakers from across government, business, universities and civil society speaker management, and create engaging content. You would take ownership of a portfolio of 40+ briefings, roundtables, workshops and senior level dinners per year across themes impacting economic growth and prosperity including: infrastructure, skills, net zero, AI and new technology, trade, and regulation. Your mandate is to deliver high-quality, high-impact events, where you will be required to research key policy and economic trends affecting government, business and society, owning the full production life cycle from policy research and agenda setting to speaker acquisition and management etc. You will also collaborate with the marketing and membership functions to ensure that our policy focus for your events programme aligns with membership needs and shifting priorities. This role is critical to our membership offer all our events are highly respected and supported by the organisations membership base and will require a strategic thinker who can ensure that the right policy research is carried out to inform event idea validation. The role will be supported by the Event Operations team who will drive on-the-day logistics. Responsibilities Event content development Lead the content development and planning of your events programme across our themes, this includes: Build compelling agendas Craft key event outcomes Curate engaging and thoughtful speaker briefings Identify and acquire credible, expert speakers Identify and draw in relevant audiences Conduct research on key policy and economic trends affecting sectors across our membership base including market and policy trend analysis, collecting feedback from our members including stakeholder interviews and surveying to inform your event programme. Lead the collaboration across internal teams to recommend and develop effective marketing and communication materials to promote the events programme such as landing pages, eNewsletter segments, and promotional campaigns, taking ownership of all event programme deliverables under your remit. High-impact delivery Take an outcome-based approach to your events programme; looking with a strategic lens to determine what the optimal events format, venue, and host would be to drive high-level dialogue among cross-sector leaders. Design, develop and deliver event content that you will be able to use to generate insightful event write-ups and summaries so we can continue to add tangible value to our members and their sector challenges. Immerse yourself in the sectors by networking with key industry figureheads and build an in-depth understanding of how our themes can drive collaboration across our members. Oversee and liaise with the Event Operations assistant allocated to your event and/or programme to ensure smooth event delivery. Innovation, continuous improvement and collaboration Evaluate and report on content impact and delivery against event outcomes to inform future production cycles and increase audience engagement and satisfaction. Contribute proactively to programme strategy, using evidence-based research to expand your events programme and/or enhance your event content strategy. Collaborate with Business Development team members to optimise member outreach and engagement, leveraging our CRM database to increase our speaker and host portfolio. Demonstrate creativity and innovation when developing and delivering our annual paid events under your remit, exploring and recommending different commercial opportunities such as barter agreements, sponsorships or partnerships with our members Work with the Head of Content and Events to build out a framework for content reports and publications as part of WIGs 5-year strategy. Qualifications Desirable not mandatory: Educated to degree level or equivalent experience Competencies Mission-driven: Proven aptitude to see the big picture with a member-centric approach to all activities. Passionate about the need/importance of collaborating across sectors. Project management: Balanced focus on operational detail without losing sight of the bigger picture. High attention to detail and excellent organisational skills, showcasing a strong ability to multi-task and prioritise. Stakeholder Engagement: Excellent relationship-building skills, with confidence engaging senior leaders across diverse audiences and excellent oral and written communication skills. Collaboration: A strong team player who works effectively across functions, with an understanding of team dynamics. Strategic Thinking: Ability to generate new ideas, innovate, and deliver pragmatic solutions to problems. Managing challenge with a positive and can-do approach and supporting organisational change. Leadership: High emotional intelligence, capable of coaching others and influencing internal and external stakeholders. Comfortable stepping into management roles as needed. Experience 4+ years experience of conference or content development preferably around policy or key business issues. Proven ability of managing the full conference production cycle, including research, agenda setting, speaker acquisition and event management across a variety of themes, including launch and repeat events (ideally from a major conference organiser). Experience working directly with senior executives - understanding their motivators, contextualising their expertise and building meaningful relationships on behalf of a brand/organisation. Demonstrable strategic portfolio development and/or new event/content idea validation across one or more: International relations, politics, political economy, finance, economics or technology. Clear passion for content development, implementing new content strategies to drive audience engagement and interaction and enhance brand awareness and value Advanced project management skills including project launch, progress monitoring, feedback and key learnings in one or more environments: charities, membership/training organisations, public sector or third sector. Deep interest and/or exposure in policymaking, U.K. economic development and government relations.
Sep 04, 2025
Full time
Join WIG as a Event Content Manager! Introduction Do you believe collaboration between public, private and not-for profit sector can drive growth and prosperity for the UK? Are you interested in being part of the conversation with senior leaders across HMG, business, universities and civil society? Are you passionate about supporting leaders of today and tomorrow to understand how to meaningfully work together on society s biggest issues? About the opportunity As an Event Content Manager, you will conduct exciting public policy research, work with the most senior speakers from across government, business, universities and civil society speaker management, and create engaging content. You would take ownership of a portfolio of 40+ briefings, roundtables, workshops and senior level dinners per year across themes impacting economic growth and prosperity including: infrastructure, skills, net zero, AI and new technology, trade, and regulation. Your mandate is to deliver high-quality, high-impact events, where you will be required to research key policy and economic trends affecting government, business and society, owning the full production life cycle from policy research and agenda setting to speaker acquisition and management etc. You will also collaborate with the marketing and membership functions to ensure that our policy focus for your events programme aligns with membership needs and shifting priorities. This role is critical to our membership offer all our events are highly respected and supported by the organisations membership base and will require a strategic thinker who can ensure that the right policy research is carried out to inform event idea validation. The role will be supported by the Event Operations team who will drive on-the-day logistics. Responsibilities Event content development Lead the content development and planning of your events programme across our themes, this includes: Build compelling agendas Craft key event outcomes Curate engaging and thoughtful speaker briefings Identify and acquire credible, expert speakers Identify and draw in relevant audiences Conduct research on key policy and economic trends affecting sectors across our membership base including market and policy trend analysis, collecting feedback from our members including stakeholder interviews and surveying to inform your event programme. Lead the collaboration across internal teams to recommend and develop effective marketing and communication materials to promote the events programme such as landing pages, eNewsletter segments, and promotional campaigns, taking ownership of all event programme deliverables under your remit. High-impact delivery Take an outcome-based approach to your events programme; looking with a strategic lens to determine what the optimal events format, venue, and host would be to drive high-level dialogue among cross-sector leaders. Design, develop and deliver event content that you will be able to use to generate insightful event write-ups and summaries so we can continue to add tangible value to our members and their sector challenges. Immerse yourself in the sectors by networking with key industry figureheads and build an in-depth understanding of how our themes can drive collaboration across our members. Oversee and liaise with the Event Operations assistant allocated to your event and/or programme to ensure smooth event delivery. Innovation, continuous improvement and collaboration Evaluate and report on content impact and delivery against event outcomes to inform future production cycles and increase audience engagement and satisfaction. Contribute proactively to programme strategy, using evidence-based research to expand your events programme and/or enhance your event content strategy. Collaborate with Business Development team members to optimise member outreach and engagement, leveraging our CRM database to increase our speaker and host portfolio. Demonstrate creativity and innovation when developing and delivering our annual paid events under your remit, exploring and recommending different commercial opportunities such as barter agreements, sponsorships or partnerships with our members Work with the Head of Content and Events to build out a framework for content reports and publications as part of WIGs 5-year strategy. Qualifications Desirable not mandatory: Educated to degree level or equivalent experience Competencies Mission-driven: Proven aptitude to see the big picture with a member-centric approach to all activities. Passionate about the need/importance of collaborating across sectors. Project management: Balanced focus on operational detail without losing sight of the bigger picture. High attention to detail and excellent organisational skills, showcasing a strong ability to multi-task and prioritise. Stakeholder Engagement: Excellent relationship-building skills, with confidence engaging senior leaders across diverse audiences and excellent oral and written communication skills. Collaboration: A strong team player who works effectively across functions, with an understanding of team dynamics. Strategic Thinking: Ability to generate new ideas, innovate, and deliver pragmatic solutions to problems. Managing challenge with a positive and can-do approach and supporting organisational change. Leadership: High emotional intelligence, capable of coaching others and influencing internal and external stakeholders. Comfortable stepping into management roles as needed. Experience 4+ years experience of conference or content development preferably around policy or key business issues. Proven ability of managing the full conference production cycle, including research, agenda setting, speaker acquisition and event management across a variety of themes, including launch and repeat events (ideally from a major conference organiser). Experience working directly with senior executives - understanding their motivators, contextualising their expertise and building meaningful relationships on behalf of a brand/organisation. Demonstrable strategic portfolio development and/or new event/content idea validation across one or more: International relations, politics, political economy, finance, economics or technology. Clear passion for content development, implementing new content strategies to drive audience engagement and interaction and enhance brand awareness and value Advanced project management skills including project launch, progress monitoring, feedback and key learnings in one or more environments: charities, membership/training organisations, public sector or third sector. Deep interest and/or exposure in policymaking, U.K. economic development and government relations.
